oEPA
              United States
              Environmental Protection
              Agency
              Office of Water
              WH-547
EPA 430/09-91-025
September 1991
Do More with SCORE

Small-Community Outreach & Education
Helps Solve Wastewater Problems
               U.S. ENVIRONMENTAL PROTECTION AGENCY
                  1111  OFFICE OF WATER

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    Do MORE WITH SCORE
Small-Community Outreach & Education

         Helps Solve Wastewater Problems

Your small town's a nice place to live and you want to keep it that way.  As a local
official you want to solve your wastewater problems. You need to build a new system
or improve the one you have. But what changes are needed and how will you pay?
EPA's Small-Community Outreach and Education (SCORE) program can help you
find the answers.
WHAT SCORE IS
SCORE is EPA'S wastewater information and technical
assistance program for small communities.

WHY SCORE?
EPA's Office of Water created SCORE in 1988 to help
small communities build and maintain self-sufficient
wastewater facilities that meet clean water standards.

WHAT SCORE SAYS
SCORE'S message is that the keys to self-sufficient
wastewater facilities are appropriate technology,
sound financial management and operations, pollution
prevention, and public education.

WHAT SCORE DOES
SCORE works with states, federal agencies, public-
interest and advocacy groups, and educational
institutions to help deliver SCORE'S messages to its
audiences.

SCORE AUDIENCES
SCORE'S primary audience is composed of local
officials, wastewater managers,  their consultants,
and citizens in small communities (fewer than 10,000
people) with wastewater problems. Secondary
audiences include the organizations that help deliver
SCORE messages and assistance.
HOW SCORE WORKS:
SCORE enlists the expertise and resources of many
organizations. Among them are federal, state, and
sub-state agencies; public interest and advocacy
groups, and educational institutions.
States play the key role in outreach delivery to their
communities. EPA headquarters and regions, the
National Small-Flows Clearinghouse and the National
Environmental Training Center at West Virginia
University, as well as the other participants form the
SCORE network.

SCORE PRODUCTS
Workshops, help directories and other publications,
videos, exhibits, toll-free telephones, information
networks, outreach  demonstration projects, and
technical assistance are some of SCORE'S products.

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                               SCORE ASSISTANCE
 INFORMATION SUPPORT
 Financial
 Financial management of wastewater  facilities,
 including user charges.
 Technological
 Small wastewater  systems such as septic systems,
 lagoons, overland-flow land treatment, constructed
 wetlands, and systems operation and maintenance.
 Public education
 Communication activities on how to win citizen
 support for increased revenues, pollution prevention,
 and water and energy conservation.
 TECHNICAL ASSISTANCE
 National Small-Flows Clearinghouse
 Provides information and technical assistance on
 small wastewater  systems.   Products include
 workshops, toll-free telephone, electronic bulletin
 board, free newsletters, and referrals.
 National Environmental Training Center
 Develops training materials for environmental trainers
 and state and  local  officials.  Subjects include
 wastewater, drinking water, and solid waste.
 State environmental training centers
 39 states have centers.  They offer classroom and
 onsite assistance to  small wastewater facilities.
 EPA Operator Training Program
 States supply onsite operation and management
 support to small wastewater facilities.
(See "Help"
chart inside)
                 SCORE  PARTICIPANTS: THE NETWORK
 STATES
 Every state has an outreach coordinator who works
 to build state outreach programs.

 U.S. ENVIRONMENTAL PROTECTION AGENCY
 Regions. Every region has a SCORE coordinator
 who helps develop  regional and state outreach
 activities.
 Headquarters.  SCORE promotes cooperative activities
 with organizations that  have  small-community
 expertise and  communication networks. Among
 these are other federal agencies, public-interest and
 advocacy groups, educational institutions, and other
 environmental programs.

 OTHER FEDERAL AGENCIES
 Agencies who work with SCORE include:
 •  Dept. of Housing and Urban Development:
    Community Development Block Grant program.
•  Dept. of Agriculture:
    Cooperative Extension Service;
    Farmers Home Administration.
•  Dept. of Health and Human Services:
    Indian Health Service.
PUBLIC-INTEREST and ADVOCACY GROUPS
Organizations that work with SCORE include:
•  Coalition of Environmental Training Centers;
•  Government Finance Officers Association;
•  National Association of Towns and Townships;
•  Rural Community Assistance programs;
•  Water Environment Federation.

NATIONAL SMALL-FLOWS CLEARINGHOUSE
and the  NATIONAL ENVIRONMENTAL
TRAINING CENTER
The Clearinghouse produces and distributes SCORE
products and gives  technical assistance on small
wastewater systems. The Training Center develops
environmental training materials.

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United States
Environmental Protection
Agency
Office of Wastewater
Enforcement and
Compliance (WH-547)
Washington, DC 20460
HELP!       WHERE    TO    GET   IT
                                                                                                                                                                                        CCORf
                                                                                                                                                                                        O     .        u
            ORGANIZATION
                                 TYI>L 01 HELP / OTIILR INFORMATION    ADDRESS / OTIILR
            National Small-Flows
            Clearinghouse
            National Environmental
            Training Center
     Information, technical assistance on
     small wastewater systems. Electronic
     database, case studies. Distributes
     SCORE & other products.

     Develops  environmental training
     materials.
West Virginia University
P.O. Box 6064
Morgantown.WV
26506-6064

West Virginia University
See above
                                                                               TELEPHONE
Toll-free:
1-800-624-8301
Toll-free:
See above
                                                                                      PUBLIC - INTEREST   &  ADVOCACY  GROUPS
            'Small-Community
            outreach coordinator for
            wastewater. (All states
            have.)

            "Environmental Training
            centers: (39 states have.)
     Information & referrals on financial
     mgt, small systems, public education.
     Onsite & classroom assistance in
     financial  mgt & O&M for small
     wastewater plants.
              U.  S
OVERNMENT
            EPA regional office Water
            Div. coordinators for:
               SCORE, O&M,
               small communities.

            Dept of Agriculture:
               Extension Service
     Information & technical assistance:
     outreach, small systems, financial
     management.
     Education in wastewater & other
     environmental subjects for local
     officials & citizens.
               Farmers Home
               Administration
               (FmHA)
               Rural Information Ctr
               Nat'l Agricultural
               Library

            Health & Human Services
               Indian Health Service
            Housing & Urban
            Development (HUD):
               Community Develop-
               ment Block Grants
               (CDBG)
     Loans/grants to  rural areas or
     communities w/fewer than 10,000
     people unable to get credit to build or
     improve wastewater facilities.
      Information/referrals on rural issues,
      ind. wastewater funding, publications.
     Funds to build sanitation facilities for
     Native  Americans;  onsite O&M
     assistance.

     Need-based grant program admini-
     stered by states incl. grants for water
     & wastewater needs.
Contact state Ctr" or
Coalition of Environmental
Training Centers
2930 E. Camelback Rd,
Phoenix, AZ 85016-4412
                                                                               See below*
                                                   See below"
                                                                               602-956-6099
        G  E  N  C  I
See back cover for EPA
regional office addresses
 USDA Extension Service
 Natural Resource & Rural
 Development Program
 S.Agriculture Bldg,Rm3865
 Wash. DC 20250

 Your county or state agent;
 land-grant universities.

 FmHA state or district ofc.

 FmHA Water& Waste
 Disposal Division
 S.Agriculture Bldg.Rm 6322
 Wash. DC 20250

 USDA, NAL, RIC
 Rm304
 Beltsville, MD 20705

 HHS, IMS; Rm 5A-39
 5600 Fishers Lane
 Rockville, MD 20857

 State government.

 HUD State-Small Cities Div
 Rm 7184; Seventh St. SW
 Wash. DC 20410
 See back cover
 this publication
                                                   202-447-7185
 See your local
 directory

 See your local
 directory

 202-720-9583
                                                                                1-800-633-7701
 301-443-1046
 See your local
 directory

 202-708-1322
American Academy of
Environmental Engineers

Council of State Govts:
Center for Environment
                                                   Government Finance
                                                   Officers Assn.

                                                   National Assn of Towns &
                                                   Townships (NATaT)

                                                   National Assn of Develop-
                                                   ment Organizations
                                                   (NADO)

                                                   National Assn of Regional
                                                   Councils (NARC)
National League of Cities:
 Small Cities Council

National Rural Water Assn
(NRWA)

Rural Community
Assistance Program
(RCAP)
Guidebook of certified environmental
engineers.

National information clearinghouse
on environmental subjects.


Wastewater financial mgt guidance
for local govts.

Mgt & technical training for local
officials through state affiliates.

Information & assistance on regional
solutions to rural problems, incl.
wastewater.

Network of sub-state agencies that
help local govts meet regional needs,
incl. wastewater.

Info & referrals for local officials.
Works with state municipal leagues.

Onsite assistance & classroom train-
ing for water/wastewater personnel.

National network of 6 regional centers
that help rural, low-income com-
munities solve water/wastewater
problems.
                                                                                                              Water Environment
                                                                                                              Federation (WEF)
                                                                                                       Numerous information materials on
                                                                                                       wastewater issues. State member
                                                                                                       associations.
130 Holiday Ct, Suite 100
Annapolis, MD. 21401

P.O. Box 11910
Iron Works Pike
Lexington, KY 40578

1750 KStNW, Suite 200
Wash. DC 20006

1522 K St NW, Suite 600
Wash. DC 20005

400 N. Capitol St NW
Suite 372
Wash. DC 20001

1700 KStNW
Wash., DC 20006
1301 Pennsylvania Ave NW
Wash. DC 20004

P.O. Box 1428
Duncan, OK 73534

Hq: 602 S.King St.
   Suite 402
   Leesburg, VA 22075
Springdale, Ark.
Sacramento, Calif.
Winchendon, Mass.
New Prague, Minn.
Fremont, Ohio
Roanoke, Va.

601 Wythe St.
Alexandria, VA 22314-1994
301-266-3311


606-231-1826




202-429-2750


202-737-5200


202-624-7806




202-457-0710




202-626-3000


405-252-0629


703-771-8636

703-478-8652
501-756-2900
916-447-2854
508-297-1376
800-822-2981
419-334-8911
703-345-1184

703-684-2400
                                                                                                                   EDUCATIONAL   INSTITUTIONS
State land-grant universi-
ties and others
 Rensselaerville Institute:
 Self-Help Program in coop-
 eration w/N.Y. State Depts
 of State, Environmental
 Conservation, & Health

 Univ. of Tennessee:
 Municipal Technical
 Advisory Service (MTAS)
                                                                                  West Virginia Univ.
Work w/U.S. Dept of Agriculture
Cooperative  Extension  Service:
education/training in  wastewater
financial mgt & technology.

Onsite guidance &  technical
assistance for local officials & citizens
for selected water & wastewater
projects. Citizens do some tasks
professionals usually do.

State wastewater mgt team gives
onsite technical assistance to local
officials.
                                                                         See Nat'l Small-Flows Clearinghouse
State land-grant university
                                                                               Rensselaerville Institute
                                                                               Rensselaerville, NY 12147
 Univ. of Tennessee (MTAS)
 600 Henley St, Suite 120
 Knoxville.TN 37996-4105
 Nashville
 Jackson

 See first entry in this
 directory
See your local
directory
                                                                    518-797-3783
                                                                                                                                                                                 615-974-0411
                                                                    615-256-8141
                                                                    901-423-3710
         STATE ^SMALL-COMMUNITY OUTREACH COORDINATORS  AND  ^^ENVIRONMENTAL TRAINING CENTERS
STATE
Ala.
Alaska
Ariz.
Ark.
Calif.
Colo.
Conn.
Del.
Ra.
Ga.
Hawaii
Idaho
III.
*OLTRLACII COORDINATOR
Dept of Env. Mgt
205-271-7801
Dept. of Env. Conservation
907-465-261 2
Dept. of Health
602-257-2231
Dept of Pollution Control &
Ecology: 501 -562-8910
Water Resources Control
Board: 91 6-739-2725
Dept of Health
303-331-4830
Dept of Env. Protection
203-566-3282
Natural Resources & Env.
Control: 302-739-5081
Dept of Env. Regulation
904-488-4524
Dept of Natural Resources
404-656-4769
Dept of Health
808-548-4127
Dept of Health & Welfare
208-334-5855
III. Env. Protection Agency
217-782-2027
**ENV.TRAINING CTR.
Moundville
205-371-6750
None. Contact
907-465-2673
Tucson
602-722-7872
East Camden
501-574-4550
San Marcos
619-744-4150
Lakewood
303-980-9165
Bethany
203-393-2705
None
Gainesville
904-392-9570
Carrol Iton
404-836-6656
Honolulu
808-548-6005
Meridian
208-888-1740
Edwardsville
618-692-2030
STATE
Ind.
Iowa
Kans.
Ky.
La.
Maine
Mass.
Md.
Mich.
Minn.
Miss.
Mo.
Mont.
*OUTREACII COORDINATOR
Dept of Env. Mgt
31 7-232-8622; -8603
Dept of Natural Resources
515-281-8869
Dept of Health & Env.
913-296-5513
Natural Resources & Env.
Protection: 502-564-3410
Dept of Env. Quality
504-342-0067
Dept of Env. Protection
207-289-7804
Dept of Env. Quality
Engineering: 61 7-292-5711
Dept of Environment
410-631-3752
Dept of Env. Mgt
517-373-0997
Pollution Control Agency
612-296-9274
Dept of Natural Resources
601-961-5171
Dept of Natural Resources
314-751-7537
Dept of Health & Env.
Sciences: 406-444-2406
**E\V.TRAINING CTR.
None. Contact
317-633-0756
Cedar Rapids
319-398-5678
Topeka
913-296-5510
Frankfort
502-564-341 0
Lafayette
318-231-6231
So. Portland
207-767-2539
Millbury
508-756-7281
La Plata
301-934-2251
None. Contact
51 7-243-4752
None. Contact
612-296-7218
None
Neosho
417-451-3583
Havre
406-265-4150
STATE
Nebr.
Nev.
N.C.
N.Dak.
N.H.
N.J.
N.Mex.
N.Y.
Ohio
Okla.
Oreg.
Pa.
P.R.
*OL;TREACII COORDINATOR
Dept of Env. Control
402-471-4207
Dept of Env. Protection
702-885-5870
Dept of Nat.Resources &
Comm Dev.; 919-733-6900
Dept of Health
701-224-4827
Dept of Env. Services
603-271 -3503
Dept of Env. Protection
609-633-1170
Health & Environment Dept
505-827-281 2
Dept of Env. Conservation
518-457-3810
Env. Protection Agency
614-644-2798
Dept of Health
405-271-5205
Dept of Env. Quality
503-229-5398
Dept of Env. Resources
717-787-3481
Env. Quality Board
809-767-8073
**E\V.TRAININC; CTR.
Hastings
402-463-9811
None. Contact
702-885-4670
None. Contact
919-733-5083
Bismarck
701-224-2354
Concord
603-271-3503
New Brunswick
201-932-9271
Las Cruces
505-527-7583
Albany
518-457-7297
Columbus
614-268-6826
Midwest City
405-733-7364
Albany
503-928-2361
None. Contact
717-787-8184
None
STATE
R.I.
S.C.
S.Dak.
Tenn.
Tex.
Utah
Va.
V.I.
Vt.
W.Va.
Wash.
Wis.
Wyo.
"OUTREACH COORDINATOR
Dept of Env. Mgt
401-277-3961
Dept of Health & Env.
Control: 803-734-5300
Dept of Water & Natural
Resources: 605-773-4216
Dept of Health & Env.
615-741-0638
Texas Water Commission
512-463-8215
Dept of Health
801-538-6146
State Water Control Board
804-257-1025
Dept of Planning & Natural
Resources; 809-774-3320
Dept of Water Resources &
Env. Eng.: 802-244-8744
Dept of Natural Resources
304-348-0641
Dept of Ecology
206-438-7044
Dept of Natural Resources
608-266-5896
Depl of Env. Quality
307-777-7781
**ENV.TRAININC CTR.
None
Sumter
803-778-1961
Pierre
605-773-4219
Murfreesboro
615-898-8090
None. Contact
408-845-6247
Orem
801-226-5000
Richmond
804-367-6425
None
Waterbury
802-244-8744
Ripley
304-372-701 5
Auburn
206-833-9111
Madison
608-266-8907
Casper
307-268-2670
           This publication isn't meant to be a comprehensive list of organizations that provide information or technical assistance to small communities. It tries to acquaint small communities with some organizations that provide information or assistance.

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      Do   MORE  WITH   SCORE
Small-Community Outreach  & Education Helps  Solve  Wastewater Problems
   INFORMATION
    TECHNICAL ASSISTANCE
   COOPERATIVE NETWORK
  Financial
  Technological
  Public Education
National Small-Flows Clearinghouse
State Environmental Training Centers
EPA
States
Federal Agencies
Public-Interest &
  Advocacy Groups
  HELP! WHERE TO GET IT
  SCORE links the person who has the problem with the
  person who may have the solution.
  See inside panels for organizations that can help you.
  Or check with your EPA regional office SCORE Coordinator
  and the National Small-Flows Clearinghouse listed below.
                                  THE SCORE NETWORK
                                  If your small community needs to:
                                  • Build a new wastewater facility
                                  • Upgrade the one you have, or
                                  • Improve operation and management:
                                  Tap into the SCORE network.  It may save
                                  you time, money, energy, materials.
MORE INFORMATION FROM:

NATIONAL SMALL-FLOWS
CLEARINGHOUSE
West Virginia University;
P.O. Box 6064;
Morgantown, WV 26506-6064;
Toll-free: 1-800-624-8301.
YOUR EPA REGIONAL OFFICE
(SCORE COORDINATOR):

1.  Boston
(Conn., Maine, Mass., N.H., R.I., Vt.);
JFK Federal Bldg, WCM-510;
Boston, MA 02203;
617-565-3492.
2.  New York
(N.J., N.Y., P.R., V.I.);
26 Federal Plaza; New York, NY 10278;
212-264-8969.
        3.  Philadelphia
        (Del., Md., Pa., Va., W.Va., Wash. D.C.);
        84! Chestnut Bldg; Philadelphia, PA 19107;
        215-597-6526.

        4.  Atlanta
        (Ala., Fla., Ga., Miss., N.C., S.C.,Tenn.,
        Ky.); 345 Courtland St. NE;
        Atlanta, GA 30365;
        404-347-3633.

        5.  Chicago
        (III., Ind., Ohio, Mich., Minn., Wis.);
        77 W.Jackson Blvd.;Chicago,IL 60604;
        312-886-0246.

        6.  Dallas
        (Ark., La., Okla., Tex., N.Mex.);
        1445 Ross Ave., Suite 1200;
        Dallas, TX 75202;
        214-655-7130.
     7.  Kansas City
     (Iowa, Kans., Mo., Nebr.);
     726 Minnesota Ave.;
     Kansas City, KS 66101;
     913-551-7217.

     8.  Denver
     (Colo., Utah, Wyo., Mont., N.Dak.,
     S.Dak.); 999 - 18th St., Suite 500;
     Denver, CO 80202-2405;
     303-294-1176.

     9.  San Francisco
     (Ariz., Calif., Guam, Hawaii, Nev.,
     Amer. Samoa, Trust Territories of the
     Pacific); 75 Hawthorne St.;
     San Francisco, CA 94105;
     415-744-1935.

     10.  Seattle
     (Alaska, Idaho, Oreg., Wash.);
     1200 Sixth Ave.; Seattle, WA 98101;
     206-553-8575.

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