oEPA
United States
Environmental Protection
Agency
Office of Water
WH-547
EPA 430/09-91-025
September 1991
Do More with SCORE
Small-Community Outreach & Education
Helps Solve Wastewater Problems
U.S. ENVIRONMENTAL PROTECTION AGENCY
1111 OFFICE OF WATER
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Do MORE WITH SCORE
Small-Community Outreach & Education
Helps Solve Wastewater Problems
Your small town's a nice place to live and you want to keep it that way. As a local
official you want to solve your wastewater problems. You need to build a new system
or improve the one you have. But what changes are needed and how will you pay?
EPA's Small-Community Outreach and Education (SCORE) program can help you
find the answers.
WHAT SCORE IS
SCORE is EPA'S wastewater information and technical
assistance program for small communities.
WHY SCORE?
EPA's Office of Water created SCORE in 1988 to help
small communities build and maintain self-sufficient
wastewater facilities that meet clean water standards.
WHAT SCORE SAYS
SCORE'S message is that the keys to self-sufficient
wastewater facilities are appropriate technology,
sound financial management and operations, pollution
prevention, and public education.
WHAT SCORE DOES
SCORE works with states, federal agencies, public-
interest and advocacy groups, and educational
institutions to help deliver SCORE'S messages to its
audiences.
SCORE AUDIENCES
SCORE'S primary audience is composed of local
officials, wastewater managers, their consultants,
and citizens in small communities (fewer than 10,000
people) with wastewater problems. Secondary
audiences include the organizations that help deliver
SCORE messages and assistance.
HOW SCORE WORKS:
SCORE enlists the expertise and resources of many
organizations. Among them are federal, state, and
sub-state agencies; public interest and advocacy
groups, and educational institutions.
States play the key role in outreach delivery to their
communities. EPA headquarters and regions, the
National Small-Flows Clearinghouse and the National
Environmental Training Center at West Virginia
University, as well as the other participants form the
SCORE network.
SCORE PRODUCTS
Workshops, help directories and other publications,
videos, exhibits, toll-free telephones, information
networks, outreach demonstration projects, and
technical assistance are some of SCORE'S products.
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SCORE ASSISTANCE
INFORMATION SUPPORT
Financial
Financial management of wastewater facilities,
including user charges.
Technological
Small wastewater systems such as septic systems,
lagoons, overland-flow land treatment, constructed
wetlands, and systems operation and maintenance.
Public education
Communication activities on how to win citizen
support for increased revenues, pollution prevention,
and water and energy conservation.
TECHNICAL ASSISTANCE
National Small-Flows Clearinghouse
Provides information and technical assistance on
small wastewater systems. Products include
workshops, toll-free telephone, electronic bulletin
board, free newsletters, and referrals.
National Environmental Training Center
Develops training materials for environmental trainers
and state and local officials. Subjects include
wastewater, drinking water, and solid waste.
State environmental training centers
39 states have centers. They offer classroom and
onsite assistance to small wastewater facilities.
EPA Operator Training Program
States supply onsite operation and management
support to small wastewater facilities.
(See "Help"
chart inside)
SCORE PARTICIPANTS: THE NETWORK
STATES
Every state has an outreach coordinator who works
to build state outreach programs.
U.S. ENVIRONMENTAL PROTECTION AGENCY
Regions. Every region has a SCORE coordinator
who helps develop regional and state outreach
activities.
Headquarters. SCORE promotes cooperative activities
with organizations that have small-community
expertise and communication networks. Among
these are other federal agencies, public-interest and
advocacy groups, educational institutions, and other
environmental programs.
OTHER FEDERAL AGENCIES
Agencies who work with SCORE include:
• Dept. of Housing and Urban Development:
Community Development Block Grant program.
• Dept. of Agriculture:
Cooperative Extension Service;
Farmers Home Administration.
• Dept. of Health and Human Services:
Indian Health Service.
PUBLIC-INTEREST and ADVOCACY GROUPS
Organizations that work with SCORE include:
• Coalition of Environmental Training Centers;
• Government Finance Officers Association;
• National Association of Towns and Townships;
• Rural Community Assistance programs;
• Water Environment Federation.
NATIONAL SMALL-FLOWS CLEARINGHOUSE
and the NATIONAL ENVIRONMENTAL
TRAINING CENTER
The Clearinghouse produces and distributes SCORE
products and gives technical assistance on small
wastewater systems. The Training Center develops
environmental training materials.
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United States
Environmental Protection
Agency
Office of Wastewater
Enforcement and
Compliance (WH-547)
Washington, DC 20460
HELP! WHERE TO GET IT
CCORf
O . u
ORGANIZATION
TYI>L 01 HELP / OTIILR INFORMATION ADDRESS / OTIILR
National Small-Flows
Clearinghouse
National Environmental
Training Center
Information, technical assistance on
small wastewater systems. Electronic
database, case studies. Distributes
SCORE & other products.
Develops environmental training
materials.
West Virginia University
P.O. Box 6064
Morgantown.WV
26506-6064
West Virginia University
See above
TELEPHONE
Toll-free:
1-800-624-8301
Toll-free:
See above
PUBLIC - INTEREST & ADVOCACY GROUPS
'Small-Community
outreach coordinator for
wastewater. (All states
have.)
"Environmental Training
centers: (39 states have.)
Information & referrals on financial
mgt, small systems, public education.
Onsite & classroom assistance in
financial mgt & O&M for small
wastewater plants.
U. S
OVERNMENT
EPA regional office Water
Div. coordinators for:
SCORE, O&M,
small communities.
Dept of Agriculture:
Extension Service
Information & technical assistance:
outreach, small systems, financial
management.
Education in wastewater & other
environmental subjects for local
officials & citizens.
Farmers Home
Administration
(FmHA)
Rural Information Ctr
Nat'l Agricultural
Library
Health & Human Services
Indian Health Service
Housing & Urban
Development (HUD):
Community Develop-
ment Block Grants
(CDBG)
Loans/grants to rural areas or
communities w/fewer than 10,000
people unable to get credit to build or
improve wastewater facilities.
Information/referrals on rural issues,
ind. wastewater funding, publications.
Funds to build sanitation facilities for
Native Americans; onsite O&M
assistance.
Need-based grant program admini-
stered by states incl. grants for water
& wastewater needs.
Contact state Ctr" or
Coalition of Environmental
Training Centers
2930 E. Camelback Rd,
Phoenix, AZ 85016-4412
See below*
See below"
602-956-6099
G E N C I
See back cover for EPA
regional office addresses
USDA Extension Service
Natural Resource & Rural
Development Program
S.Agriculture Bldg,Rm3865
Wash. DC 20250
Your county or state agent;
land-grant universities.
FmHA state or district ofc.
FmHA Water& Waste
Disposal Division
S.Agriculture Bldg.Rm 6322
Wash. DC 20250
USDA, NAL, RIC
Rm304
Beltsville, MD 20705
HHS, IMS; Rm 5A-39
5600 Fishers Lane
Rockville, MD 20857
State government.
HUD State-Small Cities Div
Rm 7184; Seventh St. SW
Wash. DC 20410
See back cover
this publication
202-447-7185
See your local
directory
See your local
directory
202-720-9583
1-800-633-7701
301-443-1046
See your local
directory
202-708-1322
American Academy of
Environmental Engineers
Council of State Govts:
Center for Environment
Government Finance
Officers Assn.
National Assn of Towns &
Townships (NATaT)
National Assn of Develop-
ment Organizations
(NADO)
National Assn of Regional
Councils (NARC)
National League of Cities:
Small Cities Council
National Rural Water Assn
(NRWA)
Rural Community
Assistance Program
(RCAP)
Guidebook of certified environmental
engineers.
National information clearinghouse
on environmental subjects.
Wastewater financial mgt guidance
for local govts.
Mgt & technical training for local
officials through state affiliates.
Information & assistance on regional
solutions to rural problems, incl.
wastewater.
Network of sub-state agencies that
help local govts meet regional needs,
incl. wastewater.
Info & referrals for local officials.
Works with state municipal leagues.
Onsite assistance & classroom train-
ing for water/wastewater personnel.
National network of 6 regional centers
that help rural, low-income com-
munities solve water/wastewater
problems.
Water Environment
Federation (WEF)
Numerous information materials on
wastewater issues. State member
associations.
130 Holiday Ct, Suite 100
Annapolis, MD. 21401
P.O. Box 11910
Iron Works Pike
Lexington, KY 40578
1750 KStNW, Suite 200
Wash. DC 20006
1522 K St NW, Suite 600
Wash. DC 20005
400 N. Capitol St NW
Suite 372
Wash. DC 20001
1700 KStNW
Wash., DC 20006
1301 Pennsylvania Ave NW
Wash. DC 20004
P.O. Box 1428
Duncan, OK 73534
Hq: 602 S.King St.
Suite 402
Leesburg, VA 22075
Springdale, Ark.
Sacramento, Calif.
Winchendon, Mass.
New Prague, Minn.
Fremont, Ohio
Roanoke, Va.
601 Wythe St.
Alexandria, VA 22314-1994
301-266-3311
606-231-1826
202-429-2750
202-737-5200
202-624-7806
202-457-0710
202-626-3000
405-252-0629
703-771-8636
703-478-8652
501-756-2900
916-447-2854
508-297-1376
800-822-2981
419-334-8911
703-345-1184
703-684-2400
EDUCATIONAL INSTITUTIONS
State land-grant universi-
ties and others
Rensselaerville Institute:
Self-Help Program in coop-
eration w/N.Y. State Depts
of State, Environmental
Conservation, & Health
Univ. of Tennessee:
Municipal Technical
Advisory Service (MTAS)
West Virginia Univ.
Work w/U.S. Dept of Agriculture
Cooperative Extension Service:
education/training in wastewater
financial mgt & technology.
Onsite guidance & technical
assistance for local officials & citizens
for selected water & wastewater
projects. Citizens do some tasks
professionals usually do.
State wastewater mgt team gives
onsite technical assistance to local
officials.
See Nat'l Small-Flows Clearinghouse
State land-grant university
Rensselaerville Institute
Rensselaerville, NY 12147
Univ. of Tennessee (MTAS)
600 Henley St, Suite 120
Knoxville.TN 37996-4105
Nashville
Jackson
See first entry in this
directory
See your local
directory
518-797-3783
615-974-0411
615-256-8141
901-423-3710
STATE ^SMALL-COMMUNITY OUTREACH COORDINATORS AND ^^ENVIRONMENTAL TRAINING CENTERS
STATE
Ala.
Alaska
Ariz.
Ark.
Calif.
Colo.
Conn.
Del.
Ra.
Ga.
Hawaii
Idaho
III.
*OLTRLACII COORDINATOR
Dept of Env. Mgt
205-271-7801
Dept. of Env. Conservation
907-465-261 2
Dept. of Health
602-257-2231
Dept of Pollution Control &
Ecology: 501 -562-8910
Water Resources Control
Board: 91 6-739-2725
Dept of Health
303-331-4830
Dept of Env. Protection
203-566-3282
Natural Resources & Env.
Control: 302-739-5081
Dept of Env. Regulation
904-488-4524
Dept of Natural Resources
404-656-4769
Dept of Health
808-548-4127
Dept of Health & Welfare
208-334-5855
III. Env. Protection Agency
217-782-2027
**ENV.TRAINING CTR.
Moundville
205-371-6750
None. Contact
907-465-2673
Tucson
602-722-7872
East Camden
501-574-4550
San Marcos
619-744-4150
Lakewood
303-980-9165
Bethany
203-393-2705
None
Gainesville
904-392-9570
Carrol Iton
404-836-6656
Honolulu
808-548-6005
Meridian
208-888-1740
Edwardsville
618-692-2030
STATE
Ind.
Iowa
Kans.
Ky.
La.
Maine
Mass.
Md.
Mich.
Minn.
Miss.
Mo.
Mont.
*OUTREACII COORDINATOR
Dept of Env. Mgt
31 7-232-8622; -8603
Dept of Natural Resources
515-281-8869
Dept of Health & Env.
913-296-5513
Natural Resources & Env.
Protection: 502-564-3410
Dept of Env. Quality
504-342-0067
Dept of Env. Protection
207-289-7804
Dept of Env. Quality
Engineering: 61 7-292-5711
Dept of Environment
410-631-3752
Dept of Env. Mgt
517-373-0997
Pollution Control Agency
612-296-9274
Dept of Natural Resources
601-961-5171
Dept of Natural Resources
314-751-7537
Dept of Health & Env.
Sciences: 406-444-2406
**E\V.TRAINING CTR.
None. Contact
317-633-0756
Cedar Rapids
319-398-5678
Topeka
913-296-5510
Frankfort
502-564-341 0
Lafayette
318-231-6231
So. Portland
207-767-2539
Millbury
508-756-7281
La Plata
301-934-2251
None. Contact
51 7-243-4752
None. Contact
612-296-7218
None
Neosho
417-451-3583
Havre
406-265-4150
STATE
Nebr.
Nev.
N.C.
N.Dak.
N.H.
N.J.
N.Mex.
N.Y.
Ohio
Okla.
Oreg.
Pa.
P.R.
*OL;TREACII COORDINATOR
Dept of Env. Control
402-471-4207
Dept of Env. Protection
702-885-5870
Dept of Nat.Resources &
Comm Dev.; 919-733-6900
Dept of Health
701-224-4827
Dept of Env. Services
603-271 -3503
Dept of Env. Protection
609-633-1170
Health & Environment Dept
505-827-281 2
Dept of Env. Conservation
518-457-3810
Env. Protection Agency
614-644-2798
Dept of Health
405-271-5205
Dept of Env. Quality
503-229-5398
Dept of Env. Resources
717-787-3481
Env. Quality Board
809-767-8073
**E\V.TRAININC; CTR.
Hastings
402-463-9811
None. Contact
702-885-4670
None. Contact
919-733-5083
Bismarck
701-224-2354
Concord
603-271-3503
New Brunswick
201-932-9271
Las Cruces
505-527-7583
Albany
518-457-7297
Columbus
614-268-6826
Midwest City
405-733-7364
Albany
503-928-2361
None. Contact
717-787-8184
None
STATE
R.I.
S.C.
S.Dak.
Tenn.
Tex.
Utah
Va.
V.I.
Vt.
W.Va.
Wash.
Wis.
Wyo.
"OUTREACH COORDINATOR
Dept of Env. Mgt
401-277-3961
Dept of Health & Env.
Control: 803-734-5300
Dept of Water & Natural
Resources: 605-773-4216
Dept of Health & Env.
615-741-0638
Texas Water Commission
512-463-8215
Dept of Health
801-538-6146
State Water Control Board
804-257-1025
Dept of Planning & Natural
Resources; 809-774-3320
Dept of Water Resources &
Env. Eng.: 802-244-8744
Dept of Natural Resources
304-348-0641
Dept of Ecology
206-438-7044
Dept of Natural Resources
608-266-5896
Depl of Env. Quality
307-777-7781
**ENV.TRAININC CTR.
None
Sumter
803-778-1961
Pierre
605-773-4219
Murfreesboro
615-898-8090
None. Contact
408-845-6247
Orem
801-226-5000
Richmond
804-367-6425
None
Waterbury
802-244-8744
Ripley
304-372-701 5
Auburn
206-833-9111
Madison
608-266-8907
Casper
307-268-2670
This publication isn't meant to be a comprehensive list of organizations that provide information or technical assistance to small communities. It tries to acquaint small communities with some organizations that provide information or assistance.
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Do MORE WITH SCORE
Small-Community Outreach & Education Helps Solve Wastewater Problems
INFORMATION
TECHNICAL ASSISTANCE
COOPERATIVE NETWORK
Financial
Technological
Public Education
National Small-Flows Clearinghouse
State Environmental Training Centers
EPA
States
Federal Agencies
Public-Interest &
Advocacy Groups
HELP! WHERE TO GET IT
SCORE links the person who has the problem with the
person who may have the solution.
See inside panels for organizations that can help you.
Or check with your EPA regional office SCORE Coordinator
and the National Small-Flows Clearinghouse listed below.
THE SCORE NETWORK
If your small community needs to:
• Build a new wastewater facility
• Upgrade the one you have, or
• Improve operation and management:
Tap into the SCORE network. It may save
you time, money, energy, materials.
MORE INFORMATION FROM:
NATIONAL SMALL-FLOWS
CLEARINGHOUSE
West Virginia University;
P.O. Box 6064;
Morgantown, WV 26506-6064;
Toll-free: 1-800-624-8301.
YOUR EPA REGIONAL OFFICE
(SCORE COORDINATOR):
1. Boston
(Conn., Maine, Mass., N.H., R.I., Vt.);
JFK Federal Bldg, WCM-510;
Boston, MA 02203;
617-565-3492.
2. New York
(N.J., N.Y., P.R., V.I.);
26 Federal Plaza; New York, NY 10278;
212-264-8969.
3. Philadelphia
(Del., Md., Pa., Va., W.Va., Wash. D.C.);
84! Chestnut Bldg; Philadelphia, PA 19107;
215-597-6526.
4. Atlanta
(Ala., Fla., Ga., Miss., N.C., S.C.,Tenn.,
Ky.); 345 Courtland St. NE;
Atlanta, GA 30365;
404-347-3633.
5. Chicago
(III., Ind., Ohio, Mich., Minn., Wis.);
77 W.Jackson Blvd.;Chicago,IL 60604;
312-886-0246.
6. Dallas
(Ark., La., Okla., Tex., N.Mex.);
1445 Ross Ave., Suite 1200;
Dallas, TX 75202;
214-655-7130.
7. Kansas City
(Iowa, Kans., Mo., Nebr.);
726 Minnesota Ave.;
Kansas City, KS 66101;
913-551-7217.
8. Denver
(Colo., Utah, Wyo., Mont., N.Dak.,
S.Dak.); 999 - 18th St., Suite 500;
Denver, CO 80202-2405;
303-294-1176.
9. San Francisco
(Ariz., Calif., Guam, Hawaii, Nev.,
Amer. Samoa, Trust Territories of the
Pacific); 75 Hawthorne St.;
San Francisco, CA 94105;
415-744-1935.
10. Seattle
(Alaska, Idaho, Oreg., Wash.);
1200 Sixth Ave.; Seattle, WA 98101;
206-553-8575.
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