COST RECOVERY PROCEDURES



        FOR STATE UST PROGRAMS



TO RECOVER LUST TRUST FUND EXPENDITURES
               PREPARED BY



     THE EPA REGION IV UST ATTORNEYS WORKGROUP

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       COST RECOVERY PROCEDURES
                  '          "     • • !'

        FOR STATE UST PROGRAMS


TO RECOVER LUST TRUST FUND EXPENDITURES
                PREPARED BY

      THE EPA REGION IV UST ATTORNEYS WORKGROUP

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                      TABLE  OF  CONTENTS
 I.    Introduction	   1

 II.   The Cost Recovery Program .. *..	..	....;.....   3

 III.  Case Selection .................'.............1...............   5

 IV.   Elements of A Cost  Recovery Action	•.•'•?•»	•	   8

 V.    Cost Recovery Procedures  .................. i	   9
      A.   Timing of  the  Cost Recovery Action ... „	  10
      B.   The Owner/Operator (O/O) Search ...... 1	  11
      C..  Notice Letter  of Liability For  Cleanup;/Costs	:  13
      Di   The Demand Letter	 ,,i.............  14
      E.   Procedure  In Event of Response  From Demand Letter ..  17
      F.   Settlements Agreements .	,	.	  18
      G.   Procedure  in Event of No Response to Demand Letter .  19

 VI.   Cost Documentation	.....„/............  20

 VII.  Evidence of Costs of Response Action	...............  23

 VIII.  Assembling A Cost Recovery Action	i...'	  24

 IX.   Maintenance and.Coordination  of Evidence in Event of
      Referral *.	..  25

 X.    Statute of Limitations 	....	  26

 XI.   Documenting Decisions Not To  Take  Cost Recovery Actions .  26
      A.   Timing of  the  Memorandum	  26
      B.   Content of the Memorandum  Documenting a Decision
          Not To Pursue  Cost Recovery ........................  27
          1.  Site  Description	  27
.         2.  Work  Authorized and Conducted and Associated
               Costs . i.	 .'•.	.:........,. — ......  28
          3.  Discussion of Basis not  to Pursue! Cost
               Recovery	  28
          4.   Conclusion	  30
      C.   New Information	  30
  • v                  .             '          ,     *          •

 Appendix A  (Model Demand Letter)	  31

 Appendix B  (Model Close-Out Memorandum)	  33

 Appendix C  (Outline  of CostARecovery Procedures) .............  36

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            Note on Purposes  and Use of This Memorandum
      The procedures set  forth herein are  intended solely for the
 guidance of UST Program  managers,  attorneys and other  UST program
 employees of the States  within EPA Region IV.   They  do not
 constitute rule-making by EPA or the States and may  not be  relied
 upon  to  create  a right or benefit,  substantive  or procedural,
 enforceable at  law or in equity, by any person  including any
 owner or operator of a DST system  or facility.   States  may  take
 any action at variance with  these  procedures contained  in this
 memorandum,  or  which are not in  compliance with internal office
 procedures that may be adopted pursuant to these materials.
      We  believe that this memorandum generally  covers the subject
                            /
 of procedures to be involved.in  cost recovery actions under RCRA
 Subtitle I, but if  you have  any  questions or problems involving
this  subject matter, please  call:
           James  (Jim) G. Stevens
           Office of  General  Counsel
          Department 'of Environmental Management
           1751  Cong. W.L. Dickenson  Drive
          Montgomery, AL 36130
           (205)  271-7860
           (205)  271-7950 FAX

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 X.    Introduction              .        '

      Section 9003(h)(6)  of the Solid Waste Disposal Act,  commonly

 referred to as  the Resource Conservation and Recovery Act of

 1976,  as amended by the  Hazardous and Solid Waste Amendments of

 1984  (hereinafter collectively referred to as RCRA),  42 U.S.C.  §

 6991b(h)(6)  provides  generally that whenever costs have been

 incurred by EPA or a  State that has entered into a cooperative

 agreement with  EPA for undertaking corrective action or

 enforcement with respect to a  release or suspected release of
                                                 !'
 petroleum from  an UST, the UST owner or operator shall be liable

 to EPA or the State for  such costs.
                        ' •'                   "•'''!"    • •   '         ' '

     Although it is highly desirable to obtain response actions

 in the first .instance by the UST  owner or operator,,  rather than

 by the EPA or the State,  there are and will continue to be cases

 in which  the state agency may  respond to release?  using LUST

 Trust  Funds  monies for site response actions,  and  thereafter
                                   •              'i
 attempt to recover those  costs from the owner and/or operator who

 is liable  under Section  9003 of RCRA and other authorities.   The

 recovery  of  LUST Trust Fund expenditures through the cost

 recovery program should be a part of the state UST program.   The

 costs  associated with such LUST Trust Fund financed  response

actions are  recoverable  from the  party or parties  who  are liable

under  Section 9003(h)  of  RCRA.1                  I
   ^Section  9003 (h)( 6)   provides  that  whenever costs  have  been
incurred by  EPA or  a  State that has  entered into a  cooperative
agreement with EPA for undertaking corrective action or enforcement

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      Due to the possibility of cost recovery efforts  in any case
 in which LUST Trust funds are expended,  the observation,
 documentation and preservation of critical  facts  and  response
 costs is important to assure that:
      1)    potential evidence concerning  the facility  and the
           owner and/or operator is  noted and documented before
           response activity or the  passage  of time  obscures or
           eliminates it;
      2)    physical evidence essential  at trial is collected and
           preserved appropriately;  and
      3)    sufficient evidence of total costs and  claims paid from
           the Fund has been maintained and  is available to
           support recovery.
      This  memorandum describes elements  which a State UST Program
             (                .                •
may probably be called upon to prove in  a cost recovery action;
the assembly and maintenance of a cost recovery file; some
examples .of appropriate documentation  for each element  of the
case; procedures for processing and negotiating cost  recovery
claims; and the mechanics of repayment of any recovery  to the
Fund.  The Workgroup encourages each State  UST Program  to observe
these procedures when working on a  site  on  which  LUST Trust Fund
monies are expended for cleanup of  a UST or a facility  since each
of these cleanup is the subject of  a potential cost recovery
with respect to a release of petroleum from an UST, the  UST  owner
or operator shall be liable to EPA or the State for such costs.

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action.  These procedures should be used in conjunction with
existing EPA Office of Solid Waste and Emergency! Response
guidance policy.
XX.  Th.o Coat RiBCQ^*^^
     Generally, the objectives of a cost recovery program are: 1)
maximize return of revenue to the LUST Trust Fund; 2) initiate
necessary litigation or resolve ready cases for cost recovery
within strategic time frames but no later than the time provided
under the statute of limitations; 3) encourage settlement by
implementing an effective cost recovery program against
nonsettlers  (i.e., recalcitrant) and, 4) use administrative
authorities effectively to resolve cases without unnecessary
recourse to litigation.
     In managing the program and achieving these objectives, the
State is encouraged to ensure that each response; action  (and
supporting case development activities) undertaken using LUST
Trust Fund monies proceeds in a manner that will optimize its
cost recovery potential.  The Workgroup believes that evaluating
each case consistent with this guidance will assist the State in
acheiving its cost recovery objectives.
     The stage at which a case becomes ready for cost recovery is
an important concept,  A conventional cost recoverjf case is ready
when cleanup activities are completed, although some cases may be

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 ready concurrent with the initiation of on-site construction of
 the corrective action or the remedial design-.
      Since resources available to a State's UST program are
 limited,  the State should establish priorities consistent with
 OUST policy guidance2  and select and plan actions in a manner and
• at a time which will provide for the maximum return of LUST Trust
 Fund monies to the State.  A State should devote its greatest
 efforts to cases where the owner or operator is solvent but
 recalcitrant or where they fail to comply with financial
 responsibility requirements.  However,  statute of limitations and
 other considerations may warrant the immediate pursuit of a case.
      To conserve resources,  an attempt  should be made to settle
 cost recovery cases whenever possible.   Settlement should result
 in cost recovery case resolution for some cases in a shorter time
 frame and with fewer resources than traditional litigation.  In
many cases,  it may be necessary to pursue traditional litigation.
      In considering whether to litigate a case, a State should
consider  the solvency of the owner/operator (O/O),  the cost of
the   cleanup,  the likelihood of recovery,  and the case's
deterrence value.
      Finally,  the realization of the cost recovery's objectives
depends on the effective management of  all aspects of the cost
    2  OSWER Directive 9650.10 entitled LUST Trust Fund Cooperative
Agreement Guidelines:  EPA memorandum dated August 23, 1991 entitled
Revisions  to  LUST  Trust Fund  Policy and  Guidelines;  and  OSWER
Directive  9610.10  entitled  Cost Recovery  Policy For The  Leaking
Underground Storage Tank Trust Fund.

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recovery program.  Each State is encouraged to  implement a well-
defined process to ensure coordination among  its
program/enforcement offices, its financial management office, and
its legal offices.  The process should also fosteir the efficient
management of the elements of the cost recovery program including
systems to cover the following:
     1)   the on-going review, selection, and referral of ripe
         ' cases; • •    '    v'      -    -           •-         •  ••
                                          -'..';'           '
     2)   the assembly of complete cost documentation;
     3)   tracking and collection of fund expenditures including
          cleanup, oversight and enforcement  cost's;
                                    - -        ' "    'I •
     4)   the review and documentation to close-out cases for
          which cost recovery will not be pursued;
     '           '     .     ' "     -         •         !"         "
     5)   the effective use of settlement or  litigation
          procedures;
     6)   the tracking and follow-through of  active cases in
          litigation; and,                 '.,-',
    *            '          >•'.."              ' j     / .
     7)   the establishment and collection of accounts
          receivable.                        .    i
     The Workgroup encourages a State to utilize
recovery enforcement authorities.  Cost recovery
incentive for settlement and disincentive for refusal to  settle.
 An atmosphere of risk of cost recovery litigation promotes
settlement for corrective actions as well as settlements,  for cost
reqovery.  .
its cost
creates an

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III.
          Salaefcion
     The following case selection guidelines, when applied to
case candidates, will help States make decisions regarding which
actions to pursue.  Moreover, these guidelines will help to
ensure that resources are mainly directed towards those cases
which have the highest potential for replenishing the Fund.  This
recognizes that a full cost recovery action, including
litigation, may not be pursued for every case due to certain
factors such as O/O viability and evidentiary reasons as well as
where the.cost of collection is disproportionately high.
     Generally, a cost recovery action should be scheduled for ,
every facility or site where a LUST Trust Fund monies have been
expended.  For that reason, case preparation activities should
begin early in the process.
     EPA guidance3 suggests that greatest efforts be devoted to
cases where the O/O is solvent but recalcitrant and in cases
where they fail to comply with the financial responsibility
requirements.  If an owner.or operator or any other responsible
person cannot be identified it is impracticable to pursue cost
recovery at all.  Less efforts should be devoted to cases
involving an insolvent or financially distressed owner or
    'Cost Recovery Policy For The Leaking Underground Storage  Tank
Trusy Fund.  Oswer Directive  9610.10.

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 operator.  But selective.pursuit of low priority cases is
 suggested when:                              -
      1)    the O/O can afford lesser amount?
      2)    the O/O is hiding assets;
      3)    the O/O fails to cooperate;  or
      4)    the O/O was negligent in allowing the release to occur.
      In  determining the level of effort to apply to a particular
     ••        '        .      '.  •   '   • ' :     .}••'•.•..-
 case,  the relevant factors to be considered include:
      1)    the total amount of costs;
      2)    the likelihood of the recovery based  upon the strength
           of evidence connecting the potential  defendant to the
           release and to the ownership/operation of the UST;
     3)    the extent of the release and cleanup (expenditures)
           documentation;                 ,
     4)    the solvency of the O/O (i.e.,  the financial ability of
           the potential defendants to  satisfy a judgment for the
           amount  of the claim or to pay a substantial  portion of
           the claim in settlement);
     5)    The deterrent value of the case ys, other cases
           competing for resources;  and            ,      ,
     6)    the  opportunity costs.       •
     Other reasons  for selecting a case  for  litigation includes
cases where evidence linking  the owner or operator  to  the
facility is good, the  case may be  used to create good  precedent
                                           I -"••';
(such as  a site where  the State  issued a  unilateral order, the

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O/O did not comply, and the State is likely to obtain a favorable
ruling for costs including interest, treble damages and/or
penalties), or the case is otherwise meritorious.
     Another category of cases are those where there has been a
partial settlement providing the State less than full relief and
there is another viable non-settler.  For example, where the
State has settled with the UST operator but the UST owner refuses
to settle.  These actions should be pursued promptly as a
disincentive to a non-settler. •
     These guidelines do not relate directly to bankruptcy
actions because they often present particularly difficult case
selection and management issues.  A State is frequently operating
under time constraints with imperfect information.  Nonetheless,
it is important in bankruptcy cases to make reasoned and informed
judgments on whether a bankruptcy action is worth pursuing, given
other demands on State resources.  This requires, at a minimum,
an evaluation of the following factors:
     1)   the amount of funds to be recovered;
     2)   the evidence against the O/O;      .
     3)   the likelihood of a full or significant recovery given
          the assets and liabilities of the O/O;
     4)   the claims of secured and unsecured  creditors; and
     5)   the likely State resources involved.  ,        ,

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     When the likelihood of significant recovery  compared to

resource utilization in pursuit of the recovery is  high,

bankruptcy actions should be pursued..
                                 Action
     To successfully pursue a  cost  recovery action,  a State

should be prepared to  introduce  evidence demonstrating:

     1)   there  is a release of  petroleum into the environment;

     2)   the  release  is  from  a  facility;

     3)   the  release  caused the State to incur response costs;

     4)   the  Defendant is an  owner or operator under the State's

          UST  statute.                    '_   '

     The  financial  condition of  a responsible party is not an

element of  proof of the case.  Even so, the financial condition
 Of the 0/0 may be considered4  in determining the feasibility of a

 cost recovery action.                              ,

      The chief elements of a cost recovery action and the nature

 of evidence required to sustain them are discussed below.
     4 While we  do not believe  that it  is necessary to  introduce
 evidence that  clean  up  would not  have  been done properly by  the
 owner or operator of a facility or by any other responsible party,
 it would be, prudent  to  have available evidence of  efforts by^the
 State's UST Program to obtain a  response  iaction  at  the facility.
 The notice letters forwarded by the State ;to owner or operator and
 their responses are examples of such evidence.

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                                  10
V.
       Coat Raeovmr  Pro
       Specific cost recovery procedures may vary among the various
 Region IV States.   The workgroup encourages each State to follw
 these guidelines as closely as possible for consistency.
 Generally,  the fundamental procedures for a cost recovery action
 are :                          .
       (1)   determination of a release;
       (2)   notification of  liability to the owner and operator;
       (3)   negotiation/settlement  of case;
       (4)   response  action  (if owner or operator  is unable  or
           unwilling to conduct cleanup) ;  .
       (5)  demand for payment;
       (6)  negotiation/settlement  of cost recovery claim;
       (7)  cost recovery litigation  (if  settlement efforts  fail) ;
           and
      (8)  collection of cost and  case closure.
     Although each State has considerable discretion in
prioritizing cases  for cost recovery and in determining an
appropriate level of effort to devote to each case,  each State,
at a minimum,  should make the following cost recovery efforts for
cases  in which LUST Trust Fund monies were expended.*  These
minimum efforts are:
     1)    to identify any viable O/Os;
    °.CPSt Recovery Policy For The Leaking Underground S
Trust Fundr  Oswer Directive 9610.10.            Tr___..

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     2)    to  notify O/Os of their liability for enforcement and
           corrective action costs; and
     3)    to  demand payment of costs.                .
     A*Pimi»CT of felia Co>fc Raeovagv Action
  ' ''  ^^^••••I^HflpHnlBriBbaiJMHB^^^^ABHBMUttiMMHi^^BBl^^^BHii^v^MMMKll^flB^kMEHB '    ,'
     Cost  recovery actions for expenses incurred in clean-ups do
not have to  be initiated until after such response activity has
been completed.   However,  a cost recovery action need not be
delayed where there is a multi-phase response action being
implemented  (e.g.,  soil cleanup and groundwater cleanup) .  A cost
recovery action can begin before completion of the last .phase of
response activity or costs expended to datej and also for
calculable future costs .
     Where one stage of cleanup follows another in fairly rapid
succession,  cost recovery actions should be initiated, after the
cleanup is fully completed.  In situations where there are
                                     -      ' :i . v -• '   ."         ." , i.
substantial  delays between phases,  however,  the State may decide
to commence  a recovery action at an intermediate stage.  In these
instances, negotiations regarding recovery of expenditures may be
combined with discussions with the owner or operator over
prospective  cleanup activities .  At a minimum, all cost recovery
actions should be initiated before the State's statute of
limitations  expires .
B .   Tha Ownai'/Opoga.toir . CO/Oi Saageh •      <     •
     The identification of the O/O is central to all cost
recovery actions.   The search should uncoveir a party with whom

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              '.  • .              12          _      , '-.'

 the State may negotiate and from whom the State may seek recovery
 of costs in the future,  as well as develop the evidence of
 liability that may be used in litigation.  The O/O{search should
 be initiated following the initial discovery  of a release.  The
 search may continue throughout the cleanup and cost recovery
 process.                    .  •       .    •  -
      At the time of discovery of  a release, a preliminary O/O
 search should be conducted by the State  to identify the O/O  of
 the DST facility.   The completed  search  should include  the
 following tasks:
      1)    history of operations at the UST .facility;
      2)    verification of the ownership  of the facility property;
      3)    State agency record collection and  file review;
      4)    O/O status and history;
      5)    records  compilation;
      6)    issuance of information requests;
      7)    financial status determination;
      8)    O/O legal name and address  updates;  and
      9)    the preparation of an O/O search report.
     Any or all  of these items should be obtained prior to the
initiation of the  cleanup action  where time permits.  However,
since some cleanups,are  of an emergency  nature,  and  there is
often little  time prior  to initiation of such  emergency actions,
there may  not be time to obtain, all search items  prior  to the

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II
                  •'         '..:••    .   13      '   :  •     '  .      '••'•''••
               '                  -          "        " i -   1 •                   "
            cleanup.   Each search should be initiated at the  earliest,
            possible  time prior to the completion of  the -cleanup.
                 Program,  enforcement and legal  staff should  work  closely
            together  in the development of the O/O search from the initial
            planning  stages through the production of the search report.'
                 During the cleanup action,  the  search for the owner or
            operator  (i.e.,  responsible parties)  should continue.   Any  newly
            identified owner or operator,  if any,  shouid be issued notice
            letters and administrative, orders as appropriate.
                 At a minimum,  after the completion of the cleanup,  the O/O
            search should be evaluated for completeness.  The State's legal
            counsel assigned to the case should  review; the search  for
            evidentiary sufficiency.  The decision to conduct any  additional
            search activities  not yet initiated  should be made on  the basis
            of the sufficiency of the evidence and consistent with the  total
            costs of  response  arid the likelihood of identifying
            any additional O/O.  The higher the  costs Of response,  the
            stronger  the effort should be to locate and link  an O/O to  the
            facility.
                 If the search has not identified any viable  owner or
            operator, the case should be closed  out by way of a cost recovery
            close-out.memorandum.  This will provide  documentation that the
            cost  recovery potential has been evaluated and remove  the case
            from  further consideration.               j
            C.

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                        ;       14

      One of the first steps in establishing cost  recovery
 liability is to document that ail parties  (all  O/Os  identified by
 the O/O  Search)  were  notified of  their potential  liability  for
 the response action and/or the cost  of the  response  action  if
 conducted by the State including  oversight  and  enforcement  costs.
 The  notice should also give  the  owner and/or operator the
 opportunity to  conduct the response  action  and, if so, to contact
 the program staff.  In addition,  the notice should infbrm the
 adressee(s)  that, if  they  do  not  conduct the response action, the
 State may conduct the response action  and may seek to recover the
 costs of  the  action from them at  a later date.  The notice should
be issued to  the identified owners and/operators upon the
completion of the O/O  Search. .The notice letter should contain:
     1)    confirmation of potential liability as O/O for:
          a)   response action; or
          b)   costs of investigation,  planning, response,
               oversight and enforcement including interest; and
          c)   civil penalties
    2)    reference to the State's UST statute and RCRA Subtitle
          I to establish liability;
    3)    a statement  that a release  has  been documented;
    4)    information  indicating that addressee  is O/O of UST
          facility;
    5)    notification of forthcoming response action that O/O
          may be asked to perform  or  finance;

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                                15
6)
7)
8)
          a description of planned response actions if available;
          a statement encouraging O/O to contact Program; and
          a statement that the letter is for notification and
                                                   •           I
          information purposes and is not a final agency
     ;        .                    -              ,-
          decision.
     The primary responsibility for preparation and issuance of
the notice letter should be in the State's program office.6
P.   Thfl
     The first formal step in the commencement of a cost recovery
proceeding will be the issuance of a letter of demand from the
State to the owner and/or operator as potentially responsible
party or parties for payment of costs expended on the site.  A
demand letter should be sent to all parties in a case who have
been identified as an owner and operator and should be issued
after all response activity has been completed, or at the
completion of one phase of a multi-phase response where the
entire process will require an extended period of time.
     Before a demand letter is sent, the potential case should  be
analyzed for the elements in part III above, including ident-
ification of the owner and/or operator and assembly of cost
information.  At the time the demand letter is sent, the  State
should be able to answer reasonable questions posed by a
  '  'Program   and   legal   personnel   should  consult  with  their
 supervisors   to   determine   who  has   delegated   authority   or
 responsibility  for preparing and issuing demand  letters  in their
 State.               .            ...   '

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                                  16
  recipient of the letter.   Program personnel should have referred
  the  case to the program attorney (or recommended against an
  action)  and program staff should have resolved their position on
  a referral so that the State is prepared to file a complaint if
  the  response to the demand letter is unsatisfactory.
      The letter should be issued where response costs have been
  incurred regardless of whether  a decision iias  been made to
  initiate a judicial proceeding  for  cost recovery.
      The demand letter should contain the following points:
     • 1)    reference to State's  authority to recover costs  for the
            response  activities;
           the location of the site;
           the presence of petroleum released from  the UST;
           in general terms, the dates  and types of response
           activity undertaken by the State  at the  facility;
           any notice(s) given to the recipient prior to or during
           the response activity allowing the recipient the
           opportunity to undertake the work or pay the expense of
           the response action;
           the total cost of the response activity7  broken down
                                                           t
           into general categories;
2)
3)
4)

5)
6)
     It is suggested that the amount stated  in the demand letter be
the total obligated by the State to be expended on the site, rather
than the amount shown by State records to have been expended on the
sxte at the time the letter is prepared.  This is to avoid problems
caused by delays in payment of response costs after a demand letter
has  been forwarded  to  the owner/operator.   Even so,  available
records  should  be assembled  as soon  as  possible.   Where it  is
expected that future costs will be  paid (e.g., in the next phase of

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                                17
     7)   a general statement that the State has  determined that

          the recipient is a responsible party  and liable for the

          sum, set forth;

     8)   the demand for payment;           <

     ,S>)   a statement that the recipient of the letter should

          contact the Sate within a specified period (normally

          thirty days) to discuss the account and the recipient's

          liability therefore;                   '

     10)  a warning that if the recipient  faiils to contact the

          State within the specified time, a. suit may be filed in

          the appropriate court for recover]^ of the costs;

     11)  a warning that the "amounts recoverable,in an action

          shall include interest on all costs incurred by the

          State as a result of the cleanup activity.  Such
                                                            /
          interest shall accrue from the later  of (i) the date

          payment of a specified amount is demanded in writing,

          or  (ii) the date of the expenditure concerned."; and

     12)  the name, address and telephone  number  of a
                        .                    I
          representative of the State who  the recipient should
response activity), the  letter should also clearly  state  that in
addition to the sums already obligated and  spent, the State expects
to expend additional sums on the site for which claim will be made
against the owner/operator.   Of course, in  a proceeding in the cost
recovery action,  the  State will be required to prove  the actual
amounts spent from the LUST  Trust Fund.

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                                 18
           contact.   [A sample demand  letter is attached to this
           memorandum, as Appendix A.]
      Like the notice letter, the primary responsibility for
 preparation and issuance of the demand letter should be in the
 State's program office."
In
                         of ftaf
      In many cases, the .recipients of demand letters will contact
 the program office and express interest in discussing their
 status as a responsible O/O.  The State should encourage such
 negotiations.  These negotiations often lead to the settlement of
 the case.
      The State has several ways to settle a cost recovery action:
      1)    a consent decree;     .
      2)    an administrative order; or
      3)    a memorandum of agreement or inter-agency agreement (if
           the responsible O/O is another governmental agency).
      In  some cases where the party is unable to pay in a lump
 sum,  or  where there is the legitimate reason for delayed payment,
 the State may want to  allow settlements in which the responsible
 O/O agrees to pay the  claim in periodic payments.  Before
 considering installment payments however,  it is suggested that
     Program  and  legal  personnel   should   consult   with  their
supervisors   to   determine   who  has   delegated  authority   or
responsibility for preparing  and issuing demand  letters  in  their
State.

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 ••••'.,'•'    -.V;       19          !'      .         '-...



 ,the State review the financial condition of the responsible O/O


 to determine if installment payments are warranted.
  .  •     •                 "-•••.     .     •,•!.'    .. •   .
 F.
 >     If negotiations are successful, agreements
           •                                  i

 should be formalized in an administrative document9, a judicial
•                      '              '        ' i"     .        ,-
 consent decree.  If the settlement involves janother public

                 '.    '  •  •   .  •     •-      • • '  i   •• ; "     . '  •  '•
 agency, the agreement should be formalized in an Inter-Agency


 Agreement or a Memorandum of Agreement.  The State may enter a

                                             !      '
 partial settlement with an O/O and seek to recover unreimbursed


 costs from other nonsettlers.  Where the State does enter into a


 partial settlement, any viable recalcitrant O/O should be pursued
                        "   '  ' - ,      '        j
.as soon as practicable for the remainder of the costs.


      The settlement agreement should contain a provision which
                                             ij    ' V

 describes the manner of determining the amount, the documentation


 to be furnished by the State, the schedule for billing by the


 State,  and payment by the owner or operator of the oversight


 costs incurred by the State.


      Where a settlement agreement contains a| provision for the
                                             ! '   •            '

 reimbursement of oversight costs, the program office should
           ""                    •              'l             '
 establish an account receivable and track re'ceip^ of the


 oversight costs.                            ;


      A settlement for the O/O to conduct the cleanup may include


 the requirement that the O/O pay for cost incurred by the State
    9 The State should determine if the program has the authority
to  settle cost claims administratively.

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                                20
     *                 :                        ,       , "   . '
 in obtaining assistance, from third parties in the oversight
 including extramural costs (contracts and interagency agreements)
 and intramural costs (payroll,' travel and other costs)  on a
 specified schedule.
 (5.   Procaduga in Kvaiit of No Siaaponaa to Pommel
      If no response is received to the demand letter,  the State
 should determine whether the facts of the case justify the State
 taking further steps to pursue the cost recovery claim .   A
 decision whether the case should be referred to the program
 attorney should be made by the program at the time. Relevant
 factors to consider include:
      1)    the strength of the facts . connecting the  potential
           defendant (s)  to the release and as the O/O of th£ UST;
      2)    the extent of the release,  remedy and expenditure
           documentation by the State;  and
      3)    the financial ability of the potential defendants to
           satisfy a judgment for the amount .of the  claim or to
           pay a substantial portion of the claim in settlement;
      In  considering the ability of the potentially  responsible
O/O to pay, the State should assess the financial condition of
                           !f.           ^     <     .
each potentially responsible party.
     The determination  of the program to initiate a cost recovery
action should be forwarded in the same manner as the referral of
other matters for litigation (typically by a memorandum from the
program director to the legal office director) .  ;A  decision not

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         •*'.'.   .".'       21         •'.','  .     '   '.  • -  •

 to initiate a cost recovery action must be reflected in a close-
                                    i        )     . •  - -
 out memorandum as is discussed in more detail in this memorandum.

  An affirmative decision  should be made by the State in each case

 in which LUST Trust Funds  are expended, whether that decision be

 to proceed or not to proceed.  This is necessary because of the
                              >      .-        -       ,.!',•'
 State's  accountability for management of the  LUST Trust Fund

 monies.

 VT.  CQgtDoeuiaaiita.t3.on

     The development of the cost  documentation is  central to the

 Agency's ability to recover costs.   If after  completion of a

 cleanup, a decision is made to file a cost recovery  action,  the

 cost documentation will serve as  the  basis for the action.

 Pursuant to EPA Policy, States must maintain  cost  recovery

 accounting and recordkeeping systems  that:

     1)    documents expenditures;

     2)    supports cost recovery  actions  with* specific records;
                                            I
     3)    demonstrates that recovered monies  are retained and

           used for additional eligible activities; and

     4)    conforms to  these guidelines and the LUST  Trust Fund

           Financial Management Handbook.

     Documentation for cases  should include'the total costs  of

the response activity,.  These costs may include:

     1)    State administrative expenditures including personnel

           (management  and  support)  payroll cjosts;

     2)    contract  costs;

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                        .;      22

      3)    money paid to other state or federal agencies through
           interagency or cooperative agreements;
      4)    oversight costs10 including personnel payroll costs;
      5)    enforcement costs;  and
      6)    interest on costs.
      The Workgroup encourages State personnel to  document all
 time and travel associated with a cleanup action.   It is
 suggested that a site-specific account number be  used to  document
 all  of the above costs.  Moreover,  it is suggested that the site-
 specific information regarding cleanup activities  be documented.
 This site-specific information may include:
      1)    the  facility location and description;
      2)    the  results of investigation (including  identification
           of O/Os);
      3)    all  enforcement actions taken;              ,
      4)    responses taken and time frames;  and
      5)    all  costs with contractor invoices.
Pursuant to EPA policy guidance,  site-specific accounting is not
required for every site.
     Enforcement costs should be documented.   .Enforcement costs
may include:
     1)    all  expenditures reasonably related to  inducing a
           recalcitrant responsible party to comply;
    10 A State may choose not to pursue oversight cost  alone  as  an
incentive to O/Os to cpnduct the cleanup.

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                           23
2)
      2)   all expenditures reasonably relatfed to recovering
           cleanup expenditureso
      3)   Salaries and other expense associated with case
           development, negotiations, and litigation.
      States should establish a cost-effective accounting system
 to support recovery of Fund monies in court.   Essential features
 of such a system are:
      1)   is adequate for both cost recover]/  and audit purposes;
           at a minimum,  it should provide paropf that:
           a.   the work was authorized by the State;
           b.   the work was completed;
           c.   the State was billed; and
           d.   the bill was paid.
           assist the State in responding to arguments  that  the
           cost are unreasonable  and/or  unnecessary.
     Additional documentation may  be requireid later  to respond  to
an O/O  in  negotiation or to prepare for litiigation.  The
Workgroup  recommends that the documentation of activities and

accounting of  costs  should occur whether the  cleanup is being
conducted  by the  State or .the O/O  under State oversight.
     During  a  LUST Trust  Fund-financed  cleanup, each State
contractor or  other  organization should be  responsible for
keeping a  seperate accounting of its  activities and  the ,costs
corresponding to those activities/items.  Agreements with other
3.

-------
                                24                              .
State or Federal  agencies  should  include requirements that they
maintain documentation according  to standard State procedures for
cost recovery .  Cost documentation should be maintained at least
as long as the state's statute of limitations period.
     When the cleanup is being conducted by the owner or
operator, the State may document  all costs of all Fund-financed
activities associated with the oversight of that action.
     Once a  case  for the recovery of remedial action costs has  .
been referred to  the State's Legal Division, the Program must
periodically document on-going costs incurred and submit these
costs to attorneys .  The litigation team should discuss the
frequency and timing of the periodic cost up-dates.
VJLI f
no  of Cocta of Ra
                                aa Action
     Collecting evidence of costs of a response action taken at a
facility is likely to be a time consuming task.  Documents must'
be -obtained from a variety of participants in the cleanup
activity including agency contractors and others.  The success of
any cost recovery action depends upon the use of good bookkeeping
and record collection techniques .
     A variety of mechanisms are available for tracking costs.
Whatever method of accounting is used, it should ensure accurate
record keeping and preservation of all costs attributable to a
particular UST or .facility.  To further this objective, contracts

-------
          ••-'•"'    "    .'V  •  '  - ,'25- '        •''  '.   •
 between a State and the contractor for performance of a response
 action should specifically require that accounting procedures
 used by the contractor be  approved by the State.
                     ' -                     .  '  i     -
      Each State is encouraged to establish an accounting and
 expense-tracking system and should be followed closely by all
 State agency personnel and contractors working on LUST Trust-
                '•              ' -                \                  .
 funded facilities.  This system generally involves the assignment
 of a unique accounting number to each specific 'site,  and the
 charging of time,  material and other  expenditures to  that account
 number.                                        i
     „ Evidence of the cleanup costs should be preserved and
 available for introduction into evidence.   This; could include
                                               *!'••.-••••'''"
 such documentation as receipts  for money paid for goods or
 services;  canceled checks;  contracts  and any amendments thereof;
 purchase orders;  invoices;  records of time spent,  where the  claim
 includes the value of such time;'travel, records and vouchers;  and
 records  of  all correspondence  or other communication  regarding
 the  actual  costs,  as well  as progress reports  oh  the  work
 performed.   The names,  addresses  and  telephone numbers of all
 persons  maintaining the regular business records  of contractors
 or other persons outside the State agency should  also be
maintained  for ready reference.
VIII.   annomKlJnO A Cogfc

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                                26

     The assembly of evidence for a cost recovery action begins
with the first response action taken under the State's corrective
action authority.  The potential for a cost recovery action
should be presumed; accordingly the collection of relevant
documentation is important.  Generally, a State should pursue a
cost recovery action when there is a solvent owner or operator.
Where other government action(s) against the owner or operator is
contemplated or pending, such as an action to compel compliance
with applicable UST requirements, i.e., to provide release
detection, a cost recovery count for costs may be added to the
ongoing litigation.
                                                S  '          .
                             \
     The State's UST Program has the responsibility of collecting
and maintaining the documents used as evidence in cost recovery
actions.  In matters requiring legal.opinions  (such as the legal
right of the State to enter a facility) or the preparation of
legal documents, the program manager should consult
with and obtain the assistance of the State's. program attorney or
the appropriate State Attorney General.       .
T* V   UA 4 v*4
±X«  MAa.ni
of Efrri.dancA in
                                                       of
     There will inevitably be logistical difficulties  in      \_
maintaining and coordinating the production of the mass of  data,
contracts, cost records, and other evidence generated  in  a
response activity.   It is very  important to provide  for an
orderly method of expeditiously providing that information  during

-------
 the course of a cost recovery action for use diiring case

 development, discovery, and trial.      .    - - -j

      Records documenting LUST Trust Fund expenditures should be

 maintained for a period of not the State's applicable statute of

 limitations.

      The Workgroup encourages the State to maintain and

 periodically update the cost expenditure tracking system for each

 facility referred to above,  so that an itemizat^ion of all costs

 attributable to a particular facility can be quickly obtained.
                               ' •  t ' •   '    .      :         -   '
 When a determination is made that a case should be referred to

 the program attorney for filing  (or,  if necessairy, during the

 time that the demand letter  is being prepared o'r the case is

 being considered for referral),  a request can be made of the

 persons,  firms or agencies involved in a response activity for

 copies of its records.   At that  tire,  a complete file of all

 records involved in the particular case can be compiled and

 delivered. to the program attorney with copies of the complete

 file made available to  appropriate State personnel.
X.   Statute of
                                                              .
     Tha Workgroup ancouragas that  aach Program attorney research
           ' •    .           ~                     i •    '
and datarmina if it« atatuta of limitations  is  lik« or unlike

f«d«ral SOI. lair.
XI.  Domimftntina Daeiaiena Mofe Te Take Coafc

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                                28
     If upon review of the  case,  the State decides not to pursue


a cost recovery action, the decision should be documented in a


cost recovery close-out memorandum.   A close-out memorandum (See


Appendix B) provides documentation for why the State has not


pursued cost recovery in  a  particular case.  Moreover, this


memorandum will provide information necessary for predicting


revenues for fund-lead cleanups  in future years.


     AqMmJLnrr of tb* Memorandum
 .   ^jyQjiQt^M&^^MjBBUI^^SEHIIIflUiAttaBlaliB

     When to prepare a cost recovery close-out memorandum will


depend upon the specifics, of the case.  Normally, the decision


not to pursue cost recovery should b^ made some time after the


case would be ready for referral of an action to the program


attorney for cost 'recovery.  Cleanup actions are ready for


referral immediately .following completion of the cleanup.  The


close-out memorandum may  be prepared as soon as the State is


reasonably sure that information developed later has no bearing

            '                              **
on viability of a cost recovery action.  For example, if a


thorough O/O search is conducted prior to the commencement of a


LUST Trust Funded cleanup but no viable O/Os are found, a cost


recovery close-out memorandum may be prepared while the cleanup


is underway.  If there is a settlement for less than all costs


and the State does riot intend to recover the remaining costs


fe.g^f where there are no viable O/Os), this should be addressed


in the close-out memorandum.


B    Co.nfc0nfc of thfi MfCTPriinClyP. PPffmfr^ufcJ-**1? *• DaeJ-g3-O]ft Mot To
     Pumua Co«fc

-------
          •••,-'•   -  '   •'••''•      29       '   •  ••'.''      .  '-.


    .If all available -enforcement information on a site points to

 a recommendation not to pursue cost recovery, SL cloise-out

 memorandum should be written by the program stsiff with program

 manager approval and, where legal,issues are involved, in
                                                j

 consultation with the program attorney.  The Memorandum and its
                                                •!   •         ,    •'
 supporting documents if any should be placed in the permanent

 site  file.

      The memorandum should include four sections:

      1)    Site Description;

      2)    Work Conducted and Associated Costs;

      3)    Discussion of Basis not to Pursue Cost Recovery;  and

      4)    Conclusion.

 Bl.   Site Description

      This section should briefly identify the s^Lte and its
                                                ir
 location,  and an identification number,  if any. It should  very

 briefly  describe the environmental  condition ofjthe site.

 B2.   Work Authorized and Conducted and Associated  Costs

      This section should briefly describe the action(s)  taken by

 the State or a contractor at the Facility and the  initiation  and

 completion date of the  response action(s)  taken.   In addition,
                                                'i
 this  section should  provide an estimate of the  amount of money

 spent or  expected to be spent for all  past and future response

 actions.   This  section  should also  note any previous settlements

 (whether  for work or cost recovery)  and the dollar value of the

 settlements.            ,                        |


B3.  Discussion of Basis  not to Pursue Cost Recovery

-------
                                30                          ,

     This section should include the information that leads the
Program Director to the conclusion that further cost recovery
efforts should not occur.  The memorandum must clearly state £he
reason that the decision was made not to pursue cost recovery at
the facility.  Possible reasons include:
     1)   No O/O was identified for the facility.  The O/O search
          report or other documentation of the completed O/O
          search effort should be referenced.                ,
     2)   The O/Os identified in the O/O search are not
          financially viable.  A written evaluation of the
          ability of any identified O/O to pay a judgment for the
          amount of the claim or to pay a substantial portion of
          the claim in settlement should be  conducted during the
          O/O search."   The close-out memorandum should
          reference the results of the evaluation.
     3)   The available evidence does not support one or more
          essential elements of a prospective case  and there is
          no reason to believe that such evidence can be
          discovered or developed in the future.
     4)   The total costs of cleanup at the  facility does not
          exceed projected  litigation  costs  and settlement
          efforts have been exhausted.  While such  small  cases
    "A   CERCLA   guidance   document   entitled   The   Potentially
Responsible  Search  Manual,  (OSWER Directive No. 9834.6) provides
information  on  how  to  go  about collecting  information on  the
financial status of companies and individuals.

-------
         ••- • • -  •"    '•'   •''•''       31             :: •      :'.      .

                                                i    '        • ,

           should not automatically be closed out for  this reason,


           some may have to be.


      5)    There may be reasons, not identified'above, that form
          '           '            .  •  •           i

           the basis for making a decision not to pursue cost
                                        :        •! • . ''    '

           recovery (or further cost recovery) &t a particular


           facility.  One example is the existence of  an agreement
      •'         '                         -        , '•            '  '  •

           by the Q/O (in the form of a consent iorder  or decree)


           to conduct the response action(s)  approved by the


           State.  While the Agency may not haves waived explicitly


           in the settlement some or all of oversight costs
 ':           ,            '         '           .!",,.''

           incurred, the Agency may decide later not to pursue


           those costs because the O/O has been [cooperative in


           agreeing to conduct work.   In this example,  if there


           are nonsettlors,  the close-out memorandum should


           analyze the case  against them based upon the factors
                                                j.       "       !
           delineated above.   A low dollar threshold should not
                                   ,     -        I         . -

          necessarily apply to a case where  there  are


          recalcitrant  O/Os  or nonsettlors.


     Each close-out memorandum prepared should contain at  least


one of the above reasons  but should  contain  all the reasons that


exist.


B4.   Conclusion


     The conclusion should restate the amount -o1f the' total


response costs  expended or projected for  the site  not  previously

-------
         - -  .  •          / ;       32            •••..•

recovered.  It should also briefly restate the basis for not
pursuing cost recovery at the site,         " •              ,
C.   Nay Inf engirt Jl OH
     In the event that a Cost Recovery Close-Out Memorandum has
been issued and new relevant, information comes to light, the case
should be re-examined to determine whether the decision not to
proceed with cost recovery efforts is still valid.  Factors to be
reviewed include:
     1)   the total dollar amount of funds expended or to be
          expended;                                     .
     2)   any changes to.the strength of the case resulting from
          new information; or
     3)   the financial  condition of the O/O changes.

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                                33

                            Appendix A

                        (Model Demand Letter)
XYZ Corp.
Someplace, State 00000
Re:  Name, location of site

Dear Sir or Madam:
     On or about
into the environment of petroleum from the
located at or about
                                      199_/ there!,were releases
                                                          facility
                                                 [In addition,
 4-KA~~t        n      ~~T—	™	:	—-•  LJ-ii.aaait.ion,
 there were releases of petroleum that may present an  imminent  and
 substantial danger to the public health or welfare  ]
      On or about 	    , 199_, the State of :]•  "    '    .
 Department of __	__		.  (the Department1) gave [oral]
 notice to you  (which was confirmed by letter of  '        199
 advising you regarding the referenced facility and that you ar4 a
 ™oLWS°Kmayube liable as an owner and/or .operator for money
 expended by the government to take corrective action  at the
 facility.  We offered you tlie opportunity to discxiss  with 	
 _ your voluntarily taking corrective action necessary to abate
 SX*S!ir0r«.J:leanUp any releases from the facility.  You did not
 undertake the necessary corrective actions.
      In accordance with (insert State statutory! authoritv) and
.Section 9003 of the Solid Waste Disposal Act, commonly^ referred
 to as Subtitle I of the Resource Conservation and Recovery let of
 llll' S r*"1?1^ «by<^he 5anard°US and Solid Was^e Amendments of
 1984, 42 U.S.C. Section 6991b,  the (name of the State agency),
 pursuant to an agreement with and funding by the United States
 Environmental Protection Agency (EPA),  undertook a response
 action using Federal, LUST Trust Fund monies provided for such
 actions  at  the above facility.   The action began on or about
	,  199_,  and  continued to  on or about 	•'  '  '     199
 The State's response action entailed the (describe generally'what
 WoS QOZ1G j •        •              •              . . ,                •
      The cost  of the response action [performed]  (caused to be -
performed by the Department at  the facility]  (was)  [is currently)
approximately  $ _	_^_ [The, Department anticipates  *&n^yJ
expending additional funds  in the future under authority of
loofwrt  State's statutory authority)  and RCRA § 9003,  42 U.S C

-------
r
                                            34
            Pursuant to the provisions of  (insert State's statutory
            authority) and Section  9003 of RCRA, we have determined that you
            are liable for the payment of all costs expended at the facility
            to the LUST Trust Fund  established pursuant to  Section 9003 ;of
            RCRA, 42 U.S.C. 6991b,  which is administered by the Department  in
            the State of 	:	 through an agreement with EPA.
                 We hereby request  that you, as the  [owner][operator] make
            restitution by payment  of the herein stated amount plus interest
            pursuant to  (insert  State's statutory authority)  [together with
            any sums hereafter expended by the Department at the facility
            pursuant to authority of RCRA).  [The names of other responsible^
            owners/operators receiving this request for payment are enclosed
            with this letter to  facilitate organization among the identified
            parties concerning payment.) If you desire to discuss your
            liability with the Department, please contact the person named
            below in writing not later than thirty  (30) days after the date^
            of this letter.  We  will otherwise assume that  you have declined
            to reimburse the LUST Trust Fund for the facility expenditures
            and will subsequently pursue civil litigation against you.
            Sincerely,
             Contact Person:
             [Name]
             [Title]
             [Address)

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                                 35
                             App«ndi.x B

                    (Model Close-Out Memorandum)
 MRMORANDTTM
 DATE;

 SUBJECT:
ABC Manufacturing Plant UST Facility
Case #	
 FROM:
 TO:
[Name of program staff responsible fox preparing the
memorandum]
memorandum]

[Name of the UST Program Manager]
 -     The purpose of this memorandum is to detail the reasons that
 form the basis of the Division's determination that the recovery
 of LUST Trust Fund monies expended at the above referenced UST •
 facility should not be pursued.

 1)    Sit« Description

      The ABC Manufacturing Company (the company)  is commercial
 textile manufacturing facility located at 345 Main Street in
 Mountain City,  Tennessee.  The company is the owrner/operator of
 five (5)  underground Storage tanks (USTs). All 5  USTs are located
 at  the company's above manufacturing facility. The USTs,are used
 to  fuel the company's truck fleet.

      The Division of Underground Storage Tanks (ithe Division)
 received a complaint on May 13,  1993 concerning Ithe domestic
 water well at the Elmer Brown residence located adjacent to the
 company's facility in Mountain City,  Tennessee.  On May 17,>  1993
 Division  personnel from the Johnson City Field Office
 investigated the complaint.   A water sample was 'collected from
 the Brown's water well.   Analysis of this sample  indicated the
 presence  of petroleum constituents above the Division's drinking
 water limits.   The Johnson City Field Office contacted the
 company on May  21,  1993  and talked with the company's president,
 informing him of the results of the analysis of the Brown's  well
 water.  During  this  phone conversation,  the Johnson City Field
 Office  requested that the company provide an alternate water
 supply  to the Brown  residence and the company deplined the
 request.                                        :

      The  Division required the company to perform a site
 assessment  at their  UST  facility.   Soil and ground water
 contamination was found  on the company property, I  however,  no
petroleum constituents were  detected  in ground water samples
collected from two  (2) monitoring wells  installed between  the

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                                36
contaminated zones on the company's UST site and the Brown's
property.  Therefore, no direct connection was established during
the assessment between the contamination found at the company's
UST facility and in the Brown's water well.  There have been
numerous meeting between the company and the Division attempting
to settle this case.  All settlement attempts have been
unsuccessful and the company will not admit any liability for the
contamination discovered in the Brown's water well.
2)
Work Conducted and Associated Costa
     On May 26, 1993, the Johnson City Field Office requested
approval from the Division's Contract Management Section to use
LUST Trust Fund monies to provide the alternative water supply
for the Brown residence.  On May 28, 1993, the Contract
Management Section sent a Notice to Proceed to the Division's
Emergency Response Contractor, XYZ Environmental Engineering,
Inc., requesting the installation of a filtration system to the
Brown's water well and the, delivery of bottled water for human
consumption.  The Division provided ;these services at the Brown
residence for approximately six months expending $11,741.22 from
the LUST Trust Fund.  In November of 1993, the Company had the
Mountain City water supply line extended and connected to the
Brown property.

3)   Discussion of Basis not to Pursue Cost Recovery

     The Division has decided not to pursue cost recovery of the
$11,741.22 expended from the LUST Trust Fund at the above UST
facility.  This decision is based on the following reasons:

     1.   The Division was unable to establish a direct
          connection during the assessment between the
          contamination found at the company's UST facility and
          in the Brown's water well.'  Therefore the Division
          believes that the available evidence does not support
          the elements of a cost recovery case and there is no
          reason to believe that this evidence can be discovered
          or developed in the future.  All settlement efforts
          have been exhausted.  The only avenue left to pursue
          cost recovery is through litigation.  Considering all
          the evidence of this case, the Division believes that
          pursuing cost recovery through litigation is not a wise
          use of the Division's mone'y or resources.

     2.   The total projected costs to litigate this case will
          exceed the $11,741.22 expended from the LUST Trust Fund
          at the above UST facility.  Due to the lack of
          evidence, litigation of this case may be unsuccessful.
           The Division believes that pursuing cost recovery

-------
                                37
          through litigation is not a wise use of the Division's
          money or•resources.
4)
Conclusion
     The Division terminated activities at the Brown residence in
November of 1993 when the residence was connected ;to city's water
and the filtration system was removed from the Brown's water
well.  The Division has no plans to pursue cost recovery due to
the results of the environmental assessment at the company's UST
facility.  If the Division were to institute an assessment to
attempt to prove a direct connection and/or to litigate the case,
the costs would at least equal and probably exceed the costs
expended to date.  Therefore, the Division plans n|o further
action at this site including cost recovery.
Approved:.
           UST Program Manager
                              Date:.

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                                38
 (1)
 (2)
(3)
(4)
                       Appendix C

          (Outline of Cost Recovery'Procedures)

Discovery of a release and identification of.the owner
and/or operator  (O/O) of the UST.

A.   an inspector may investigate and identify the O/O via
     the owner search.

Evaluate whether the State will use LUST TRUST fund monies
to remediate the site.

A.   determine Whether the O/O is financially unable to
     perform the corrective action at the site.

b.   determine whether the O/O is finacially able to
     remediate the site but refuses or fails to do so.

c.   determine whether the State is expending LUST TRUST
     funds to address an emergency situation.

Send a Notification Letter to the O/Os.

a.
    'b.
notify the O/O of his/her liability and responsibility
under the Act and regulations.

send the Notification Letter to the O/O by certified
mail.
Implement the cleanup action at the UST site.

a.
          the State must establish and maintain records and
          documents of all costs expended to cleanup the site.

     b,    the Workgroup recommends a tracking and records system
          which generates site-specific documentation; the court
          system his granted recovery to states in cost recovery
          actions where the State presented documents and records
          identifying costs with site-specific records and
          documentation.
                                   i  '  ' -

(5)   Once the cleanup is complete, reevaluate the facts and
     circumstances to determine whether the State will seek cost
     recovery.

     a.    determine whether the O/O's financial condition has
          changed.                      .

     b.    determine the total amount of costs the State will seek
          to recover from the O/O.

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(6)   If the State has determined that it will not seek cost
     recovery,  prepare a close-out memorandum-.

(7)   If the State has determined to seek cost recovery, send (via
     certified mail)  a Demand Letter to the O/O.

(8)   Contact and discuss with the O/O the payment of the costs
     and the payment plan for the debt.

(9)   If the O/O fails to response or pay the assessed costs,
     refer the case to the program attorney to p.ursue an
     administrative or court action to recover tine costs.

(10)  Institute the appropriate rost rerovcry action through the
     program attorney.

(11)  Collection of costs, via settlement or litigation, and case
     closure.

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