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 The RCRA, Superfund & EPCRA Call Center is a
 publicly accessible service that provides current
f4nformation on several Environmental Protection
 Agency (EPA) programs. The Call Center responds
 to questions on the Resource Conservation and
 Recovery Act (RCRA), which includes the
 Underground Storage Tank (UST) program; the
 Comprehensive Environmental Response,
• Compensation and Liability Act (CERCLA or
 Superfund); the Oil Pollution Prevention Program;
 the Emergency Planning and Community Right-to-
 Know Act (EPCRA); and the accidental release
 prevention provisions of the Clean Air Act (CAA).
 The Call Center also responds to requests for relevant
 documents.
          THE CALL
 Anyone can use the Call Center - it offers
 information to a broad audience including citizens,
 manufacturers, members of trade associations and
 environmental organizations, lawyers, consultants,
 state and local government representatives, and other
 callers with diverse backgrounds and varying degrees
 of regulatory knowledge. The Call Center can
 answer your questions via phone or e-mail. The Call
 Center's Web site at epa.gov/epaoswer/hotline/ also
 has a variety of useful information and links,
 including:
   • regulatory outreach materials
   • state and EPA regional contacts
   H electronic mailing lists
   • online document ordering.
   RCRA, Superfund &          Call Center
         National Toll Free (800) 424-9346
       Washington, DC Area (703) 412-9810
      TTY National Toll Free (800) 553-7672
    TTY Washington, DC Area (703) 412-3323
     Monday - Friday, 9:00 a.m. - 5:00 p.m. ET
             Closed Federal Holidays
       http://www.epa.gov/epaoswer/hotline
          E-mail: epacallcenter@bah.com

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. REGULATIOMS
 The Call Center's team of Information Specialists relies
 on federal regulations and various forms of EPA
 .guidance to provide quick, accurate responses to
 questions on the following regulatory programs:
 •
'                      RCRA
 Under the Resource Conservation and Recovery Act
 (RCRA), EPA has created a regulatory framework for
 addressing solid waste disposal and hazardous waste
 management.  Questions on RCRA regulations often
 pertain to:

  • •  hazardous waste generators and transporters
   B  biennial reporting for hazardous waste activities
   B  land disposal restrictions (LDR)
   B  municipal solid waste landfill criteria
  • B  solid and hazardous waste recycling  -
•   B  treatment, storage, and disposal facilities
'   B  waste minimization and combustion
   B  federal procurement of products containing
      recycled materials.

   .                     UST
 The Underground Storage Tank (UST) program requires
 owners and operators of new tanks and tanks already in
 the ground to prevent, detect, and clean up releases.
 The regulations set minimum standards for new tanks
 and require owners of existing tanks to upgrade,
 replace, or close them. Common topics covered
 include:

  B  regulated tanks
  B  tank installation and standards
  B  leak detection requirements
  B  proper closure procedures
  B  financial responsibility requirements.

                    Superfund
 The enactment of the Comprehensive Environmental
 Response, Compensation, and Liability Act (CERCLA)
 initiated the Superfund program, allowing EPA to
 identify and clean up abandoned or uncontrolled
 hazardous waste sites and to recover costs from parties
 responsible for the contamination. Superfund questions
 cover topics such as:

  B  the National Contingency Plan (NCP)
  B  the National Priorities List (NPL)
  B  reoortable Quantities for hazardous substances.

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                    Oil Program
 EPA's Oil Program addresses the potential environmental
 threat posed by petroleum and non-petroleum oils.  It
 covers programs for preventing, preparing for, and
 responding to oil spills that occur in and around inland
 waters of the United States. Topics include:

   B  spill prevention control and countermeasures (SPCC)
   fl  discharges of oil
   B  facility response plan (FRP)
   •  the Oil  Pollution Act of 1990 (OPA).

                     .EPCRA
 Congress enacted the Emergency Planning and
 Community Right-to-Know Act (EPCRA), also known as
 SARA Title m, to' help communities prepare for chemical
 emergencies  and to grant citizens and government officials
 access to information about potential chemical hazards.
 Topics commonly addressed include:

   B  emergency planning
   B  hazardous chemical inventory reporting
   H  public access to chemical information    :
   B  toxic chemical release reporting and the Form R
.   B  the toxic release inventory (TRI) database.

                     CAA§112(r)
 Section 112(r) of the amended Clean Air Act (CAA)
 mandates a new federal focus on the prevention of
 chemical accidents. The-objective of-§112(r) is to prevent
 serious chemical accidents that have the potential to affect
 public health and the environment.  The risk management
 planning requirements of CAA § 112(r) complement and
 support EPCRA. The regulations promulgated pursuant to
 CAA § 112(r) are known as the risk management program
 regulations, and include requirements for:

   fl  hazard assessments
   B  chemical accident prevention programs
   •  emergency response programs
   B-  risk management plans.

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DOCUMENTS
You may place orders for many EPA documents that
pertain to Call Center program areas by speaking with our
trained Document Specialists. Document Specialists have
access to comprehensive, current information on EPA
documents. Selected documents are available through
EPA's Fax-on-Demand Service or can be found on the
Internet. Instructions for ordering or accessing these
documents are available through the Call Center.
Call Center Information Specialists strive to answer every
question by reviewing a vast array of resources. Some
questions, however, are not within the scope of the Call
Center's services. Information Specialists cannot answer
questions which require interpretation of EPA regulations
or policies, demand legal analysis, involve unresolved
issues, or pertain to state-specific requirements. Such
questions are referred to the appropriate EPA office,
federal or state agency, or other source. The Call Center
maintains current information on a wide array of contacts'
for such situations.
  You Can Also Obtain General Information and
  PubSfcatSons At These Helpful EPA Web Sites:
  •  www.epa.gov/osw (RCRA)
  a  www.epa.gov/oust  (UST)
  •  www.epa.gov/superfund (Superfund)
  m  www.epa.gov/oilspill (Oil Program)
  H  www.epa.gov/brownfields (Brownfields)
  •  www.epa.gov/tri (EPCRA Toxics Release
     Inventory & Form R)
  •  www.epa.gov/ceppo (EPCRA Chemical
     Inventory Reporting and Emergency Planning
     and CAA Risk Management Planning)
                Recycled/Recyclable
           Printed with Vegetable Based Inks
        on Recycled Paper (20% Postconsumer)

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U.S. Environmental Protection Agency
Ariel Rios Building
1200 Pennsylvania Avenue, N.W.
Washington, D.C. 20460

Official Business, Penalty for Private Use $300

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