rxEPA
      JOBS
 THROUGH
RECYCLING
 R-TEAM
CALIFORNIA
RECYCLING
BUSINESS
ASSISTANCE
• TEAM  Bf
                             United States
                             Environmental Protection
                             Agency
                          Solid Waste
                          and Emergency Response
                          (5306W)
          EPA530-F-99-001
          April 1999
          www.epa.gov/jtr
 JTR  Grantee Series
 California
       Prior to its Jobs Through Recycling (JTR) grant, California signed into law the
       Integrated Waste Management Act. This act requires all California counties to
       divert 50 percent of their waste from landfills by 2000 and establishes minimum
       recycled-content requirements for newspapers, phone books, and other items.
To implement the act, California provided recycling market development assistance at
the state and local levels through its Recycling Market Development Zone (RMDZ)
Program, Buy-Recycled Program, and Tire Recycling Program. The California Integrated
Waste Management Board (CIWMB) employed 55 individuals to conduct market devel-
opment studies and enforce the minimum recycled-content requirements of the act. To
significantly expand recycling market develop-
ment in the state, CIWMB established the
California Recycling Business Assistance Team
(R-Team) through an EPA JTR grant. The R-
Team's mission is to help reach the 50 percent
waste diversion goal through recruiting, develop-
ing, and expanding recycling-based businesses in
California. Under the JTR grant, the R-Team set
the following goals:
* Grant Type: Recycling
ijBusiness Assistance Center
-Office Awarded:
sgjiqiifornia Integrated
/?;;; Waste Management Board
                               Establish new recycling-based manufacturing
                               enterprises.
                               Expand existing recycling-based manufacturing
                               businesses.
                               Encourage traditional manufacturers to use
                               recovered materials in their products.
                               Assist businesses in achieving significant
                               waste reduction.
                               Attract out-of-state recycling businesses to
                               California.
PROGRAM ACTIVITIES
The JTR grant allowed CIWMB to create a "one-
stop shop" to provide assistance directly to the
public for the first time. The R-Team partnered
with two regional organizations and networked
with many state and local groups to provide a
broad range of services to both startup and
established businesses.
                                            ject Partners:
                                        ^.University of California at Santa
                                        ^^ryzjjysiness Environmental
                                        ISAssistance Center
                                        s Community Environmental
                                        ^Council      .
                                        ^Slfe="Tter:" '''..:: :r: ..... :-.—••:.;;;• .-: •.• •;;:-••--;
                                         Year Awarded: 1994. -__
                                        j$0g,000 in ERA funding
                                                 "In" state funding
||899,600 in total funding
 Materials Targeted:
I Tires
 Construction & demolition debris
^Plastics
"Contact Information:
fjpan Martfeld
^California Integrated Waste
^Management Board
y3800 Cal Center Drive
HSacramento, CA 95826
       916255-1000
                                        [Fax: 916 255-2222
                                        ! Web site: www.ciwmb.ca.gov

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              JOBS THROUGH  RECYCLING
Business and Technical Assistance
To establish its ability to assist recycling
businesses, the R-Team developed net-
works of contacts, gathered extensive
information, and attended conferences.
Services provided included developing
business plans and assisting with per-
muting, locating sites, and odier regula-
tory issues. To help businesses evaluate
project feasibility, die R-Team analyzed
available technologies, regulatory costs,
and market potential. To assess the costs
of siting a large fiberglass manufacturing
plant, for example, the R-Team examined
the local laws requiring use of secondary
materials in production and the availabili-
ty of recyclable glass. Through presenta-
tions and workshops, the R-Team
provided business assistance to local
communities to encourage the develop-
ment of small community-based recy-
cling enterprises. To improve the quality
of business assistance, the R-Team
developed a database to track services
provided  to business clients and made it
accessible to all R-Team staff.
Marketing Assistance
Market development assistance
included  matching potential buyers and
suppliers, examining competition, and
encouraging recycling-based manufac-
turers to establish new operations in
California. To help buyers and suppliers
of recyclable materials locate each other,
the R-Team developed a recycled-
content product database and made it
available on the Internet for public  use.
The online database can be found at
•.
Financial Assistance
The R-Team networked with and edu-
cated financiers and the economic
development community to encourage
new and  more creative financing
opportunities for recycling businesses.
The R-Team also assisted businesses
with writing grant proposals, assessing
financial needs, and developing busi-
ness and marketing plans to increase
the probability of gaining financial
support from lenders. In addition,
the R-Team refined its own lending
program.
Promotion and Publicity

The R-Team attended 250 conferences
and workshops to promote its services
to recycling businesses and the eco-
nomic development community.
The R-Team also promoted business
clients to government and private
organizations.


CHALLENGES OVERCOME
R-Team staff overcame several  chal-
lenges while implementing the grant:
• Difficulty changing organizational
   structure. Before the R-Team,
   CIWMB s work was regulatory and
   did not include extensive business
   assistance activities. To be successful
   in recycling market development, the
   R-Team needed to use its resources
   effectively and foster teamwork
   among employees. At first, employ-
   ees were reluctant to add business
   assistance projects to their current
   workloads. Upper management sup-
   port of these projects and the devel-
   opment of the client-tracking
   database helped the  R-Team to over-
   come this barrier. The database
   allowed employees to share informa-
   tion more easily, and prevented repe-
   tition of efforts.
 • Limited financing opportunities.
   The R-Team realized there were
   limited funds, statewide, for clients
   seeking financing. The R-Team
  found that strict loan criteria at com-
  mercial lending institutions limited
  funding for recycling ventures, espe-
  cially for startup businesses that
  often had no collateral or were con-
  sidered too risky since they focused
  on new markets or experimental pro-
  jects. To help overcome these barri-
  ers, CIWMB developed its own loan
  program. To further increase the
  amount of financial assistance avail-
  able to startups, the R-Team made
  credit requirements less strict and
  adjusted the loan program to stream-
  line the application process, lower
  interest rates, and eliminate applica-
  tion deadlines.  Because of these
  adjustments, 40 percent of the busi-
  nesses funded statewide were
  startups.
LESSONS LEARNED
The R-Team identified the following
lessons learned, which it offers as advice
for new grantees:
•  Focus your efforts to maximize
   leverage of your resources. Target
   the recycling businesses most likely
   to benefit from your assistance.
   Narrow your focus to priority mate-
   rials that have the greatest waste
   diversion or job creation impact.
•  Develop a shared vision with part-
   ners. Before initiating recycling mar-
   ket development activities, hammer
   out a shared vision with your JTR
   partners on the priorities for your
   business assistance work. As your
   business assistance work evolves, con-
   tinue to communicate with your
   partners to exchange information
   and raise ideas and questions.

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JTR GRANTEE  SERIES:  CALIFORNIA
• Follow up when promoting your
  program. After sending out targeted
  mailings to promote your program,
  follow up by calling businesses
  directly. This allows businesses to ask
  questions  about the types of assis-
  tance you provide.  It also is an effec-
  tive method for bringing in clients.

• Conduct  targeted workshops that
  bring together different groups
  (e.g., local governments, recyclers,
  and financiers) around a single
  topic. Targeted workshops on partic-
  ular market development issues help
  build a matket infrastructure, estab-
  lish a network of service providers,
  and help you become educated about
  a particular industry.
• Learn about local funding issues.
  Work wirfi local lenders to under-
  stand the  loans available for
  businesses using recycled feedstock.
• Take care of every customer. Every
  business assisted has different issues
  and needs. Take the time to under-
  stand the  specific needs of each
  business and either help them
  directly or refer them to
  someone who
  can help.
ACCOMPLISHMENTS
During the 1994 to 1997 grant period,
the R-Team strengthened existing state
recycling market development efforts
through its partnerships with many
local and state organizations.
     Working together with
    businesses and  partners
      as a team multiplied
     the R-Team's ability to
  develop creative  solutions.

Intensive outreach efforts to the eco-
nomic development community and
recycling businesses throughout the
state also improved recycling market
development. The R-Team worked with
businesses, communities, and state and
local governments to explore ways to
maximize waste diversion and job cre-
ation. Working together with businesses
and partners as a team multiplied the
R-Team's ability to develop creative
solutions. The R-Team made significant
strides towards helping California reach
its 50 percent by 2000 waste diversion
goal.
PROGRAM FUTURE
Recycling market development appears
to have a secure future in California.
The state has retained a permanent
position exclusively devoted to providing
assistance to recycling businesses. The
R-Team's work helped California
develop a strong recycling market
development infrastructure that consists
of recycling, regulatory, and economic
development professionals. In 1996, die
R-Team received a second JTR grant to
.provide assistance to businesses locating
at closing military bases within
Recycling Market Development Zones
(RMDZ). In 1998, the R-Team received
its third JTR grant to establish regional
markets for locally generated wastes.
             flSJjLjji^j-^
  In-Depth Assistance:

  Shori-Term Assistance and Referrals:
        679 businesses assisted1

        3,148 businesses assisted2
                                            Business and Technical Assistance:
                                              497 businesses assisted
                                            Financial! Assistance:
                                            Marketing Assistance:
                                              679 businesses assisted
                                              333 businesses assisted
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' Includes leveraged numbers through project partners.
2 Some businesses received more than one type of assistance.

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              JOBS  THROUGH  RECYCLING
                                                                             Resources
"Without the assistance of the R-Team,  the levee project

would simply not have happened."

TIMOTHY VANDERHEIDEN
CEO, VanDuerr Industries

           ₯inDuerr Industries, founded in 1993, manufactures and distributes
           >roducts that help businesses, public entities, and handicapped
           ndividuals overcome access barriers. VanDuerr was studying the use of
           :rumb rubber as a substi-   jP*^-   I /A K I  |™\ I IC D D
cute for synthetic rubber and                   VS\ IN * D U t K K
aluminum in its ramps and doors      ^^^jjr  INDUSTRIES
when it first approached the R-Team            www.accessstore.com
for assistance. With R-Team assistance, VanDuerr reclaimed waste tires and  manu-
factured value-added products that helped schools and government offices to com-
ply with the Americans with Disabilities Act (ADA). The R-Team's work allowed
VanDuerr to double the sale of its recycled-content products in 1996 and again in
1997. expand and improve its older facility, and provide approximately $200,000
in revenue to local government and businesses.

The R-Team provided business, marketing, and product development assistance at
the rural RMDZ where VanDuerr is located. The R-Team helped VanDuerr
quickly get in contact with the right people at federal and state regulatory agencies
to determine the ADA compliance requirements for their products. The R-Team
helped VanDuerr research the feasibility of its ideas and discussed the economic,
regulator)", and environmental concerns associated with the collection, hauling,
and processing of waste tires. VanDuerr also received comprehensive assistance
from the R-Team with finding sources of materials and in marketing its products.
The R-Team facilitated the distribution of VanDuerr's recycled-content products
to many different government offices throughout California to allow those offices
to test  the products before purchasing. In addition, the R-Team wrote a letter for
VanDuerr to encourage the Division of the State Architect to approve the use of
recycled-content products in California school districts, a major market for
VanDuerr's products.

After floods repeatedly devastated California in the mid 1990s, the R-Team brain-
stormed with VanDuerr to develop a new approach to stabilize levees by incorpo-
rating recycled tires into the usual soil, cement, and bentonite mixture for levee
cutoff walls. The R-Team  located funds for the feasibility study that showed the
viability of the product. The recycled-content levee wall has the potential to use a
great number of waste tires: 1/4 to 1/2 million tires are needed for each mile of
levee. According to VanDuerr, without the assistance of the R-Team, the levee pro-
ject would simply not have happened.
 Resource Guide for Recycling-Based
 Businesses. This publication pro-
 vides detailed descriptions and
 contact information for govern-
 ment, private, and nonprofit
 sources of assistance for recycling-
 based businesses. The document
 lists organizations that can assist; in
'. ...... bji§ittSS5,,development, permitting
 and regulatory compliance, finan-
 cial assistance, technical assistance,
 and recyclable materials supplies
 assistance.

 Military Base Closure Handbook:
 A Guide to Construction and
 Demolition Materials Recovery. This
: handbook helps facilitate demoli-
 tion waste reuse and recycling by
 policy makers, administrative staff,
 and technical personnel involved
;in jMihtary base_convers|on	
 activities.

 CIWMB Web Site 	'.'."."...". .'.!:"'!
 . Through
 CIWMB s Web site, users can
 access recycling market develop-
 ment publications, a recycled-
 content product database, informa-
 tion on CIWMB recycling market
 development programs, and the
 California materials exchange
 (CALMAX).
                	...
 . The
 RMDZ Web site gives details on
.. the RMDZ program, including
 business assistance activities, loan
 criteria, contact information for
 local zone administrators, business
 profiles for each of the 40
 RMDZs, and R-Team services.
 ) Printed on paper that contains at least
  30 percent postconsumer fiber.

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