U.S. Environmental Protection Agency
OS-305
401 M Street, SW
Washington, DC 20460
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 Solid waste management has recently become
 one of the greatest challenges facing local
 public officials.  Confronted with increased
 amounts of trash needing disposal, closure of
 existing facilities, and environmental and health
 concerns associated with past practices,
 community leaders have found it necessary to
 locate new sites for waste management
 facilities. The search for new sites, however,
 has often been stalled by local residents who
 don't want a facility in their neighborhood (the
 NIMBY, or "not in my backyard," syndrome).
 Consequently, public officials all over the country
 have encountered conflict and costly delays in
 siting incinerators, landfills, and even recycling
 centers.

 Some public officials, however, have managed
 to successfully site environmentally responsible
 waste management facilities by working with
 their communities to address solid waste issues.
 They have learned that involving the public
 throughout the entire planning and decision-
 making process  is the key to siting an
 acceptable, safe, and efficient waste
 management facility. To help bcal officials
 involve the public in the siting process, the U.S.
 Environmental Protection Agency (EPA) has
published a handbook entitled, Sites For Our
Solid  Waste: A Guidebook for Effective Public
Involvement.
  In the past, citizens were often not involved in
 .the siting process, and, as a consequence, had
 '. little or no say over where a waste management
  facility was constructed in their community. The
  facility also may have been sited in a rural or
  isolated area, where the location would have
  generated little controversy.

 Today, however, many communities must site
 their facilities in more populated areas, or in
 locations  where the public has planned other
 uses for the land, such as recreation.  As a
 result, more community residents are directly
 affected by the siting of a new waste
 management facility. Because of inadequate
 designs of earlier facilities and other reasons,
 many citizens distrust  public officials and the
 siting process, and are now demanding a role in
 today's siting  decisions.

 In order for officials to channel citizens' legitimate
 interest into a constructive dialogue, restore
 their trust, and resolve conflict, it is necessary to
 involve the public in the siting process from the
 very start.  This requires extra planning and
 resources, but should result in a more
 satisfactory, efficient process.

 One of the key components of an effective
 public involvement plan is allowing an open
 exchange of information. Officials must listen to
 and understand citizens' concerns, and in turn,
 impart credible information to them about the
 technical issues involved. The NIMBY
 syndrome represents a culmination of citizens'
 real  concerns related to possible adverse
 impacts posed by waste management facilities,
 and cannot be dismissed or ignored. At the
 same time, citizens need clear and accurate
 information about their community's waste
problems and options.

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Public involvement should be the centerpiece of
a comprehensive siting strategy that also
includes risk communication, mitigation, and
evaluation.

Risk Communication is the two-way exchange
of information between public officials and
citizens about potential hazards and their
effects,  as well as how these hazards are
perceived by the public and how they might be.
managed. Risk communication also involves
relaying technical information in a credible manner
so that the public has all the available information
necessary to make an informed decision.
It might, for example, entail making an objective
and clear presentation on the effectiveness and
reliability of a facility's safeguards, and
addressing any concerns citizens may have.
   Facility Siting
  People in different areas near a site may
  have different priorities, and so officials
  face a myriad of potential concerns:

  0  Environmental and health risks (such as
     ground-water pollution; air quality; and
     transportation of materials)

  "  Economic  issues (such as effect on
     property values; construction and
     operating costs; impact on local industry;
    . and compensation plans)

  0  Social issues (such as equity in site
     choices; effect on community image;
     aesthetics; alternative and future
     land-uses)

  8  Political issues (such as local elections;
     vested interests of community groups;
     responsibility for site management; and
     local control)
    Officials in Wisconsin have "at
    issue of providing Credible technical';• .-i--^ ^
    information to the;]publievand gaining ffie\f..-.•: •
    trust. The State of Wisconsin :se't up kn  ';
    innovative grant program that provides;
    funding for community representativesifo
    hire their own technical consultants- The
    consultants work oh behalf of the citizens-..-';
    to oversee technical studies and',   :  i :.
    communicate information about risks.
Mitigation involves negotiating with citizens to
f ihd ways to alleviate potential negative impacts
associated with the siting of a waste management
facility in their community.  Since every siting
situation is unique, mitigation requires creative
solutions and flexibility.  Public officials can help
mitigate citizens' fears by listening and
responding to their concerns. Officials also
should be prepared to negotiate the fine points
of how and where the facility will operate.

Evaluation enables public officials to determine
whether their strategy is achieving its goals.
Evaluating a siting process every step of the way
can prevent later conflicts and misunderstandings,
and also save money. Some techniques used to
evaluate a process include questionnaires, focus
groups, and telephone surveys.  Evaluation can
tell officials whether their public involvement and
education programs are working and if there are
any gaps in information that need to be filled.

The most effective way to site a waste
management facility is for public officials and
citizens to work together throughout the
process. In the end, however, public officials
have the ultimate responsibility for managing
their community's solid waste.  If you are
considering siting a facility,  encourage public
involvement from the very start.

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   A Flexible Approach
   In the siting of alt facilities, officials must
   be 'flexible. Several towns have«
   managed to site a facility successfully
   and reduce potential risks and anxiety
   by accommodating public concerns. In
   Northhampfon, Massachusetts, public'
   officials,limited the number of trips that
   could be made to the regional landfill by
   non-local haulers. By taking this action,
   officials eased residents' concerns about
   negative impacts ori the community. I n
   another casei, a developer offered to
   guarantee the value of residents'
   property to gain public support for a
   county landfill.
For a free copy of EPA's manual entitled, Sites
for Our Solid Waste: A Guidebook for Effective
Public Involvement, write to: RCRA Information
Center, Office of Solid Waste (OS-305), U.S.
EPA, 401 M Street SW, Washington, DC
20460, or call EPA's RCRA/Superfund Hotline
from 8:30 anrto 7:30'pm, EST, Monday through
Friday, at (800) 424-9346; for the hearing
impaired, the number is TDD (800) 553-7672.
In Washington, DC, the number is (202)
382-3000 or TDD (202) 475-9652.
    Sites for Our Solid Waste:
    A Guidebook for Effective
        Public Involvement
A New Approach to Siting Municipal
    Facility Siting and the Solid Waste
    Dilemma
    The Siting Process
    Building a Siting Strategy
                                                            Who Is the Public?
                                                            Including the Public in the Process
                                                            Techniques for Involving the Public
 •  Communicating Risks More Effectively
 tt  Building Credibility for Technical
    Information
    Mitigating the Negative Impacts
                                                            Evaluating Effectiveness of the Siting
                                                            Process

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