Regional Superfund
Ombudsmen
REGION 1
(CT, ME, MA, NH, RI, VT)
John Smaldone
617-573-5707
U.S. EPA, Region 1
JFK Federal Building
Boston, MA 02203
REGION 2
(NJ, NY, PR, VI)
George H Zachos
888-283-7626
U.S. EPA, Region 2
2890 Woodbridge Ave.
Edison, NJ 08837
REGION 3
(DE, DC, MD, PA, VA, WV)
Ken Kryszczun
215-814-3311/800-438-2474
U.S. EPA, Region 3
1650 Arch Street
Philadelphia, PA 19103-2029
REGION 4
(AL, FL, GA, KY, MS, NC,
SC,TN)
Kathleen Currv
404-562-8660
U.S. EPA, Region 4
61 Forsyth Street, 10th Floor
Atlanta," GA 30303
REGION 5
(IL, IN, MI, MN, OFI, WI)
Doug Ballotti
800-621-8431
U.S. EPA, Region 5
77 West Jackson Blvd.
Chicago, IL 60604
EPA HEADQUARTERS
Hazardous Waste Ombudsman
Bob Martin
800-262-7937
Superfund Information Hotline
800-424-9346
REGION 6
(AR, LA, MM, OK, LX)
Arnold Ondarza
214-665-6790
U.S. EPA, Region 6
1445 Ross Avenue, 12th Floor
Dallas, TX 75270-2733
REGION 7
(IA,KS,MO,NE)
Craig W. Smith
800-223-0425
U.S. EPA, Region 7
726 Minnesota Avenue
Kansas City, KS 66101
REGION 8
(CO, MX, ND, SD, UT, WY)
Wendy Thomi
800-227-8917, ext. 6025
U.S. EPA, Region 8
999 18th Street
Denver, CO 80202
REGION 9
(AZ, CA, UJ, NV, AS, GU)
Don White
415-744-2353
U.S. EPA, Region 9
75 Hawthorne Street
San Francisco, CA 94105
REGION 10
(AK, ID, OR, WA)
Michelle Pirzadeh
800-424-4372
U.S. EPA, Region 10
1200 6th Avenue
Seattle. WA 98101
United States EPA 540-K-98-001
Environmental Protection August 1998
Agency
ERA Regional
Superfund
Ombudsman
Program
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Do you need help dealing
with a concern about a
Superfund site?"
Are you looking for objectivity
and fairness?"
"Do you want someone who
will listen and understand
your Superfund issue?"
If you have concerns like these about the
Superfund program, you may want to call the U.S.
Environmental Protection Agency's Regional
Superfund Ombudsman for help. The Ombudsman
will make sure you are able to discuss your
concerns w ith EPA Superfund staff working on the
project. Often, just talking to the right person will
resolve the issue. If you have already talked with
Superfund staff and are unhappy with the result or
the treatment you received, then the Ombudsman
will work with you and the Superfund staff to see
if a satisfactory resolution can be reached.
What is an Ombudsman?
An Ombudsman is a government official charged
with investigating complaints and helping to
resolve them. The Regional Superfund Ombuds-
man is a high-level employee of the EPA who has
the ability to look independently into citizens"
concerns and facilitate the communication that can
lead to a solution.
What the Superfund
Ombudsman Can Do For You
The primary role of the Regional Superfund
Ombudsman is to help you get your Superfund
problems resolved. The Ombudsman will:
• Answer your questions or direct you to the
right person in EPA to answer your
questions.
• Look into the issues you raise concerning
decisions that EPA has made.
• Arrange meetings and facilitate discus-
sions between you and Superfund staff in
an attempt to resolve your problems or
concerns with EPA's decisions.
• Consult with EPA senior management
about the problem if a solution cannot be
reached between you and the Superfund
staff.
The Ombudsman does not have authority to
change decisions made by Superfund staff. The
Ombudsman does have direct access to top re-
gional management officials and can recommend
actions to resolve legitimate concerns.
What Is Superfund?
Superfund is the federal program that
cleans up sites where hazardous materi-
als threaten human health or the
environment.
Superfund sites include landfills, aban-
doned mines, industrial sites, or other
places where hazardous materials were
used or disposed.
Sites can van,- from a small metal plating
shop to a 250-square-mile mining area.
Community involvement in the cleanup
process is an important component of
Superfund.
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