233F03006
How to Identify
People toInvolve

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               Step 2: Identify the
               Interested  and Affected
               Public
 - To identify groups or individuals who may have an interest
  in, or who may, because of their location, purposes, or  -   -'
  activities, be affected by or interested in an upcoming EPA
  activity or action

 The U.S. Environmental Protection Agency-(ERA) issued
 its new Public Involvement Policy in June 2003...The
 Policy's overall goal is for excellent public -involvement to
 become an integral part of EPA's culture, thus supporting
 more effective Agency decisions and actions.     , _;. .

 The Policy provides guidance to EPA managers and staff
 on how you can better involve the public in the Agency's'
 decision making. The Policy outlines seven steps to
 effective involvement. This brochu/e (one in a series) offers
 suggestions to help you "get started" identifying the
 interested and affected people who-should have the
 opportunity to engage in your activities and processes.
 Why Identify ttie fnterested and Affected Public?

 Identifying the interested and'.affected public is the
 cornerstone of public involvement processes. Get this
 step Tight and everything else will be easier; get it wrong
 and your process will fail. If-you.have" the wrong people join
 in, you'll gather incomplete information, miss critical input,
 and end with  a decision that you cannot cajry out.    '

:Tfiis step'enables EPA to have*direct exchanges of
 jnforroatiQn.'feedback/and involvement wjth people out
decisions; rhay-affect: it helps EPA to'base its decisions"  •
 on, the best=available information and feedback and' sets
 the conditions for the effective 4ise, of limited time and.   *
 resources.        '-'>','       >'-  -    '
 "Community-based organizations are-essential to Identify an^i
 get the community involved EPA has to work with comrnunrty-
 supported^orgamzationsV you really want involvement" *
     Connie Tucker; Southern Organizing, Committee for
    ' Econorriie anc| Social Justice      *     ,-  '•  J
  '   Dialogue orj Public Involvement in EPA Decisions

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  Plan Your Work            -

  How to Identity the Interested and Affected Public

  - Familiarize yourself with the community; its- history ,   -
   groups, and issues related to your, iovoJvemerxt activities.

  - Research how the community and affected public receive
  - information and learn which sources they/trust (social -  <
 • CMC or faith-based groups, events, ormedia such as/ -
  - newspapers, Ty radio or the InternetX  '.*,".    ,' ' '

 7 Contact community groups and leaders^ndividuai'    •''
  stakeholders, experts;Joed officials, environmental-'"  '"-
 . organizations, and tribes to measure interest in the"  ''
  program issues and Jrtvolventert,actrvHie» and to request
  help reaching their member*and-dthers they believe
  might have interest.  -   - '-:'  '  .,      --.      •   /;

- Communicate with other agencies and EPA staff who may'
  have worked on simijac public involvement activities br *
  with s(mifaraudiences to obtain theiradvfoe and help'-' • •
  reach >people and organizations.   '     '   '     /*

  Look at past decision documents {environmental impact.
 statements and grants)'.            '    >;/   -  ;
- Look at local Directories and public records. "^ •''*

'Contact people and groups jhat holdall views, including
                - v . 'Sins* likelyto-challenge the
 Find the Affected
 Audience

•  Do researcrj
•  Communicate
•  Publicise  ,
(i  Use alternative
   languages & .  ~ -
   media  ,
• Build contacts
   and partnerships
i  Circulate &
  maintain network
                       - Consider using a neutral party
                        to fihd and communicate with
                        those who rpay be interested in
                        an issue, especiaUy.when the
                        issue is controversial.

                      - Go out into the community and
                        search for groups and   .
                       -individuals, as the people most
                       affected are often the least '  ' '
                       visible.

                      - Respect local work schedules
                       when finding people and
                       planning contacts. Be prepared
                       to calf or visit at,different times
                       to reach key people,'

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- Consider privacy issues and concerns when inviting
 opinions or asking for contact information. Always include
 an "opt out" choice on sign-up sheets.
Work Your Plan

- Develop project-specific mailing and contact lists using all
 appropriate methods (door-to-door personal contact,
 telephoning, sign-up sheets at local meetings, return  post
 card mailings).
  involve the
  Community

  • Establish
    communication
    mechanisms
  • Publicize schedule
  • Follow time line
    &plan
  • Track progress
    & revise
  • Overcome
    barriers
  • Follow up
Communicate a clearly defined
reason (goals and objectives)
for public involvement, stressing
the vatue you place on the
community's participation.

Establish communications with
the community or affected public
using the methods they prefer
(electronic mail, printed flyers,
mailings, meetings, door-ttKloor
contact, radio, or advertise-
ments in newspapers).

Advertise your interest through
media sources such as the
radio, TV, newsletters, and
newspapers (use non-English
media as well). When possible,
include a toll-free contact
number.
  Ensure all communications are easy to read (plain English
  or plain, non-English languages). Include a contact name
  and number, and provide alternative contacts for non-
  English speakers.

  Place notices with local government, social, faith-based,
  and civic organizations and in locations with bulletin
  boards or kiosks (malls and banks) such as town halls,
  grocery stores, and senior citizens' centers.

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 • Advertise and host your own forums, panels, and
  meetings (at convenient times and locations), and attend
  community-hosted events to create interest in involvement
  activities.

 • Use surveys, questionnaires, and scientific sampling to
  identify those who might be concerned or affected by the
  issues and involvement activities. ,
 Additional Resources:

 Gerald Cormick, Norman Dale, Paul Emond, S. Glenn  *
 Sigurdson, and Barry D. Stuart, Building Consensus for a
 Sustainable Future: Putting Principles into Praciice^Ottawa:.
 National Round Table on the Environment and the Economy,
 1996, pp.23-33 and 59-77. http^/www.nrtee-trnee,ca/PuMications/
 pdf/Book Building-Consensus E.pdf                          .  ,

 Office of Water, Community Culture and the Envirpnment:-A-
 Guide to Understanding a Sense of Place. EPA doc#842-B-
 01-003, 2002. http://www.epa.tiov/eco communitv/pdt/
 CCecomDlete.ndf (This file isoyerlQ megabytes)  ,   .

 Office of Solid Waste and Emergency Respons'e, Public
 Involvement in Environmental Permits; A-Refefe'nce Guide,
 EPA doc# 500-R-00-007,2000: httB:#www.epa.(iov/DerTiiits/
- oublicaiiicie.Ddf

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 Other EPA Public InvoJyement Brochures

 Introducing EPA's Public involvement Policy
 How to Pian and Budget for. Public Involvement
 How to Provide Jechnical and Fttancial Assistance for
  Public Involvement
 How to Do Outreach for Public Involvement
 How to -Consult with and Involve the Public
 How to Review and Use Public Input and Provide Feedback
 How to Evaluate Public Involvement '"    .     '
 How to Improve  Public Meetings and Hearings  ~   •'
How to Improve  Working with Tribes!
How to Involve Environmental'Justice Communities •
How to Overcome Barriers'to Public Involvement

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More Information about the Policy

Copies of the Policy and the Framework for implementing it
are available at http^/tfWw.eB^a.gov/piifalicjnvolv^ent^plicy2gQ3/
policy20Q3.pdf and hti|)://www.eBa.qovA)ublicLnvQlvemfent/PoHcy20Q3/
framewprk.pdf

The Website for the "Internet Dialogue on Public Involvement'
in EPA Decisions" is htjp://w^.nety^^ei^
EPA's Response to Comments on the Draft 2000 Public
Involvement Policy is £y£tjable at http^/www.ega.ggWpublic
involvement/policy2pQ3/resPotfeajidf               ;' ~-
 %iV0lyernent° bnngS'the pieces together* artwork is the *
 creation ^f-Erica A^ia Turner, who contributed'th^iv ork
 through an agreemeKt'6etv?e0n the Arijnst^i|e of* -,.
                EPA.  -   r/   •,  -;-»:"   ; **'     •'"
    United States Environmental Protection Agency
     National Center for Environmental Innovation
               Public Involvement Staff
        1200 Pennsylvania Avenue, NW 1807T
                Washington, DC 20460

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 The tssue of identifying stakeholders requires a
thoughtful and complete consideration of possible
stakeholders, with a fuJI discussion with as many

                                        be invofved
    Dan Dozier - Professional Mediator
    Dialogue on Public Involvement in EPAdeosions

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