United States • Office of Water EPA 816/F-97-014
Environmental Protection (4606) October 1997
Agency
&EPA SAFE DRINKING WATER HOTLINE
1-800-426-4791
Hours of Operation: Monday through Friday, 9:00 a.m. to 5:30 p.m.,
Eastern Time, excluding Federal holidays
International Callers: 1-703-285-1093
Fax Number: 1-703-285-1101
E-Mail Address: hotline-sdwa@epamail.epa.gov
. EPA Homepage: . . http://www.epa.gov
Drinking Water Homepage: http://www.epa.gov/OGWDW
Background:
The U.S. Environmental Protection Agency's Safe Drinking Water Hotline is -available to help
the public, drinking water stakeholders, and state and local officials understand the regulations
and programs developed in response to the Safe Drinking Water Act (as amended in 1986 and
1996). This includes information about EPA's drinking water regulations, source water
protection programs, guidance, and public education materials. Specifically, hotline staff can:
Clarify drinking water regulations and provide appropriate Federal Register and Code of
Federal Regulation citations, explain EPA's policies and guidelines, and provide updates on
upcoming rules and public meetings;
Provide information on EPA source water protection programs and ground water programs,
including source water assessments, wellhead protection, sole source aquifer protection, and
aspects of the underground injection control program;
Provide information on the availability of information such as brochures for the public,
technical publications, guidance documents, and regulations regarding'drinking water and
• ground water, and take orders for documents available from EPA;
Provide federal, state, and local contacts for specific information on local drinking water
conditions, bottled water, home water treatment units, and ground water protection; and,
Provide state contacts for EPA-certified labs that test drinking water. Each state lab, -
certification officer can provide callers with certified labs in their area,
Staffing:
The hotline is operated by LAB AT-ANDERSON INCORPORATED under contract to EPA's
Office of Ground Water and Drinking Water. The Information Specialists have expert .knowledge
of EPA's drinking water regulations and ground water programs.
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