United States >
Environmental Protection
Agency
Office of Water
(4607)
EPA815-R-99-016
April 1999
Guidance Manual for
Conducting Sanitary Surveys
of Public Water Systems;
Surface Water and
Ground Water Under the
Direct Influence (GWUDI)
of Surface Water

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                                      CONTENTS


1.   INTRODUCTION	1-1
   1.1   OBJECTIVE OF THIS MANUAL	1-1
   1.2   BACKGROUND..	1-2
   1.3   REGULATORY CONTEXT	1-3
     1.3.1    Total Coliform Rule	,	1-3
     1.3.2    Surface Water Treatment Rule	1-3
     1.3.3    Interim Enhanced Surface Water Treatment Rule	1-4
   1.4   EPA/STATE JOINT GUIDANCE ON SANITARY SURVEYS	1-6
   1.5   RATIONALE FOR SANITARY SURVEYS	.	1-6
     1.5.1    Goal of a Sanitary Survey	1-6
     1.5.2    Benefits of a Sanitary Survey.	1-7

2.   PLANNING THE SURVEY	2-1
   2.1   DETERMINATION OF OUTSTANDING PERFORMANCE	2-1
   2.2   REVIEW OF PERTINENT FILES ON PHYSICAL FACILITIES	2-2
     2.2.1    Previous Sanitary Survey Reports	2-2
     2.2.2    Water System Plans	2-2
     2.2.3    Water System Schematic/Layout Maps	2-3
     2.2.4    Project Reports	2-6
     2.2.5    Construction Documents	2-7
     2.2.6    Water Source Information	.'	2-7
     2.2.7    Source Protection Information	2-8
   2.3   REVIEW OF PERTINENT FILES ON WATER QUALITY	2-10
     2.3.1    Monitoring Plans	2-10
     2.3.2    Compliance Reporting	2-10
   2.4   ASSESSMENT CRITERIA	2-11
   2.5   INSPECTION TOOLS	2-12
   2.6   COMMUNICATION ACTIVITIES	2-13
   2.7   PARTS OF THE ONSITE INSPECTION	2-14

3.   CONDUCTING THE SURVEY	„	3-1
   3.1   SOURCE (PROTECTION, PHYSICAL COMPONENTS, AND CONDITION)	3-2
        .1    Watershed Management Program	3-2
        .2    Wellhead Protection Program	3-5
        .3    Source Vulnerability Assessment	3-6
        .4    Source Water Quality	3-8
        .5    Source Water Quantity	3-11
        .6    Location of Source Facilities	3-13
        .7    Capacity of Source Facilities	3-14
        .8    Design of Source Facilities	3-16
        .9    Condition of Source Facilities	3-30
        .10   Transmission of Source Water	   3-31
        .11   Priority Criteria	3-31
   3.2   TREATMENT	3-32
     3.2.1    Location of Treatment Facilities	3-33
     3.2.2    Treatment Plant Schematic/Layout Map	3-34
     3.2.3    Capacity of Treatment Facilities	3-36
     3.2.4    Treatment Processes and Facilities	3-38
     3.2.5    Priority Criteria	3-79
   3.3   DISTRIBUTION SYSTEMS	,	;	3-80
     3.3.1    Distribution Maps and Records	3-81


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 CONTENTS
     3.3.2   Field Sampling/Measurements	3-82
     3.3.3   Distribution System Design and Maintenance	3-84
     3.3.4   Priority Criteria	3-95
   3.4   FINISHED WATER STORAGE	 3-96
     3.4.1   Type of Storage	3-97
     3.4.2   Location of Storage	3-100
     3.4.3   Capacity of Storage Tanks	'.	3-101
     3.4.4   Design of Storage Tanks	3-101
     3.4.5   Painting of Storage Tanks.,	3-104
     3.4.6   Cleaning and Maintenance of Tanks	3-105
     3.4.7   Site Security	3-106
     3.4.8   Priority Criteria	'... 3-106
   3.5   PUMPS/PUMP PAOLO-IBS AND CONTROLS	3-107
     3.5.1   Types of Pumps	„. 3-107
     3.5.2   Capacity of Pumps	3-111
     3.5.3   Condition of Pumps	...3-113
     3.5.4   Pumping Station	3-114
     3.5.5   Priority Criteria	3-117
   3.6   MONITORING/REPORTING/DATA VERIFICATION	3-118
     3.6.1   Regulatory Records Review	3-118
     3.6.2   Water Quality Monitoring Plans	3-120
     3.6.3   Priority Criteria	3-123
   3.7   WATER SYSTEM MANAGEMENT/OPERATION	3-123
     3.7.1   Administrative Records Review	3-124
     3.7.2   Water Quality Goals	3-125
     3.7.3   Water System Management	3-126
     3.7.4   Water System Staffing	3-127
     3.7.5   O&M Manuals and Procedures	3-129
     3.7.6   Water System Funding	3-130
     3.7.7   Priority Criteria	3-131
   3.8   OPERATOR COMPLIANCE WITH STATE REQUIREMENTS	3-131
     3.8.1   Certification of Operators	3-132
     3.8.2   Competency of Operators	3-133
     3.8.3   Priority Criteria	3-133

4.   COMPILING THE SANITARY SURVEY REPORT	4-1
   4.1   SANITARY SURVEY REPORT	4-1
   4.2   SANITARY SURVEY DOCUMENTATION	4-3
   4.3   CATEGORIZING THE FINDINGS	4-4
   4.4   CORRECTIVE ACTION	4-7
   4.5   OUTSTANDING PERFORMANCE	4-8

5.   REPORT REVIEW AND RESPONSE	5-1

   5.1   STATE ACTIONS	5-1
   5.2   WATER SYSTEM ACTIONS	5-3

6.   REFERENCES	.,	,	6-1

APPENDIX A		A-l
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                                DISCLAIMER
This manual provides guidance on how to conduct a. sanitary survey of surface water and
ground water under the direct influence (GWUDI) of surface water drinking water
systems.  The U.S. Environmental Protection Agency believes that a comprehensive
sanitary survey is an important element in helping water systems protect public health.

This document is EPA guidance only. It does not establish or affect legal rights or
obligation.  EPA decisions in any particular case will be made applying the laws and
regulation on the basis of specific facts when permits are issued or regulations
promulgated.

Mention of trade names or commercial products does not constitute an EPA endorsement
or recommendation for use.

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                         ACKNOWLEDGMENTS
The Environmental Protection Agency gratefully acknowledges the assistance of the
members of the Microbial and Disinfection Byproducts Federal Advisory Committee and
Technical Work Group for their comments and suggestions to improve this document.
EPA also wishes to thank the representatives of drinking water utilities, researchers, and
the American Water Works Association for their review and comment. Finally, the
Agency would like to recognize the following individuals for their contribution to this
guidance manual:

Charles E. Schwarz, P.E., Texas Natural Resources Conservation Commission
Bart Stepp, Regional Engineer, Oregon Drinking Water Program
William F. Parrish, Environmental Engineering Associates, LLP
Brian Tarbuck, Maine Bureau of Health
Frederick N. Macmillan, USEPA Region III
Stan Calow, USEPA Region VI
Blake Atkins, USEPA Region VII
Bob Clements, USEPA Region VIII
Valerie Blank, USEPA, OGWDW
Mariana Negro, USEPA, OGWDW

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                                                                             CONTENTS
                                     FIGURES

Figure 2-1.  Schematic of a Typical Public Water System	2-5
Figure 3-1.  Major Components of a Typical Ground Water Well	3-17
Figure 3-2.  Surface Water Intake with Multiple Level Withdrawals	3-21
Figure 3-3.  Infiltration Gallery	3-24
Figure 3-4.  Geological Formation for Springs	3-26
Figure 3-5.  Catchment and Cistern System Components	3-28
Figure 3-6.  Water Treatment Plant Layout Map	3-35
Figure 3-7.  Schematic Drawings of Types of Rapid Mix Unit Configurations	3-42
Figure 3-8.  Liquid Chemical Feed System	3-47
Figure 3-9.  Dry Chemical Feed System	3-48
Figure 3-10. Gaseous Chemical Feed System	3-49
Figure 3-11. Mechanical Flocculator Types	3-55
Figure 3-12. Different Clarifier Shapes	3-58
Figure 3-13. Examples of In-Plant Cross-Connections	3-78
Figure 3-14. Example of a Distribution System Cross-Connection	3-91
Figure 3-15. Common Devices for Cross-Connection Control	3-92
Figure 3-16. Types of Storage Facilities	3-98
Figure 3-17. Typical Hydropneumatic Tank Installation	...3-99
Figure 3-18. Components of a Storage Tank	3-103
Figure 3-19. Types of Pressure Tanks	3-104
Figure 3-20. Common Centrifugal Pump Types and Components	3-110
Figure 3-21. Typical Pumping Station	3-115
Figure 3-22. Typical Water Quality Monitoring Plan Layout for a Surface Water
            Treatment Facility	3-121
Figure 5-1.  Summary of 40 CFR 142.10 — Requirements for a Determination of Primacy
            Enforcement Responsibility	5-2

                                      TABLES

Table 1-1. Sanitary Survey Frequency for Public Water Systems under the IESWTR	1-6
Table 2-1. Communication Activities	2-13
Table 3-1. Clarifier Design Factors	3-59
Table 3-2. Typical Maximum Filtration Rates	3-63
Table 3-3. Recommended Backwash Rates	3-65
Table 3-4. Applications for Centrifugal Pumps	3-111
Table 3-5. Pump Sizing Criteria	3-112
Table 4-1. Example of Sanitary Survey Deficiencies*	4-5
EPA Guidance Manual                           iii
Conducting Sanitary Surveys of Public Water Systems-Surface Water and GWUDI
April 1999

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 CONTENTS
                                ACRONYMS

ANSI/NSF       American National Standards Institute/National Sanitary Foundation
ASME           American Society of Mechanical Engineers
AWWA         American Water Works Association
CCP            Composite Correction Program
CFR            Code of Federal Regulations
CPE            Comprehensive Performance Evaluation
CT              Concentration of Residual Disinfectant multiplied by Time of Water
                 Contact (Detention Time)
CTA            Comprehensive Technical Assistance
D/DBP           Disinfectants/Disinfection Byproducts
DHS            Department of Health Services
EPA            Environmental Protection Agency
GAC            Granular Activated Carbon
GIS             Geographic Information System
GLUMRB        Great Lakes Upper Mississippi River Board
GREP           Generally Recommended Engineering Practice
GWR            Ground Water Rule
HAA            Haloacetic Acids
IESWTR         Interim Enhanced Surface Water Treatment Rule
MCL            Maximum Contaminant Level
M-DBP          Microbial-Disinfectants/Disinfection Byproducts
NODA           Notice of Data Availability
NSF            National Sanitation Foundation
O&M            Operation and Maintenance
SDWA           Safe Drinking Water Act
SWTR           Surface Water Treatment Rule
TCR            Total Coliform Rule
TDT            Theoretical Detention Time
THM            Trihalomethane
TTHM           Total Trihalomethane
TNRCC          Texas Natural Resource Conservation Commission
UFTREEO       University of Florida Training, Research, and Education for
                 Environmental Occupations
USGS            United States Geological Survey
VOC            Volatile Organic Contaminant
WFI             Water Facilities Inventory
WHPA           Wellhead Protection Area
April 1999
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1.  INTRODUCTION
1.1   Objective of this Manual

This manual provides guidance on how to conduct a sanitary survey of surface water and
ground water under the direct influence (GWUDI) of surface water, drinking water systems.
A comprehensive sanitary survey is an important element in helping water systems protect
public health. Sanitary surveys are carried out to evaluate: (1) the capability of a drinking
water system to consistently and reliably deliver an adequate quality and quantity of safe
drinking water to the consumer, and (2) the system's compliance with federal drinking
water regulations.  Much of the information generated by a sanitary survey helps identify
existing and potential sanitary risks. This guidance manual will identify assessment
criteria to be evaluated for sanitary risks. The manual also describes how to identify
significant deficiencies that represent an imminent health risk and require immediate
correction.

This manual is intended to help state agencies improve their sanitary survey programs
where needed and to help ensure consistency in how surveys are conducted and documented
across state sanitary survey programs. In addition, owners and operators of public water
systems may find the information useful in the operation and management of their drinking
water systems and their sources.  The U.S. Environmental Protection Agency (EPA) has
promulgated specific sanitary survey requirements in the Total Coliform Rule (TCR) and
the Interim Enhanced Surface Water Treatment Rule (IESWTR) and is considering
expanding those requirements under future regulatory efforts (e.g., the Ground Water Rule).

The overall structure of the guidance manual centers around the four principal stages of a
sanitary survey: (1) planning a sanitary survey; (2) conducting the onsite survey; (3)
compiling a sanitary survey report; and (4) performing follow-up activities including
responding to a sanitary survey.  The manual is organized as follows:

       •   Chapter 1 - Introduction.  This chapter provides  information about the
           objective and regulatory context of this manual, as  well as other sanitary
           survey background information.
       •   Chapter 2 - Planning the Survey.  This chapter discusses the preparatory
           steps to be taken by inspectors before conducting the onsite portion of the
           survey.
       •   Chapter 3 - Conducting the Survey. This chapter discusses each of the
           elements of a sanitary survey as listed in the 1995 EPA/State Joint Guidance
           on Sanitary Surveys and IESWTR requirements. The chapter explains each
           element's importance to the effectiveness of the sanitary survey and presents
           general guidelines (assessment criteria) for evaluating important components
           of each element.  Discussions within each element identify the components of
           high priority that may be considered significant deficiencies.
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  1. INTRODUCTION
        •   Chapter 4 - Compiling the Survey Report.  This chapter presents guidelines
            for preparing the sanitary survey report, maintaining adequate documentation,
            categorizing findings on deficiencies, addressing corrective action, and
            determining outstanding performance.
        •   Chapter 5 - Report Review and Response.  This chapter provides
            information on follow-up activities for the system operator and the inspector/
            inspecting agency (e.g., the state).

 1.2   Background

 In the preamble to the IESWTR, a sanitary survey is defined as:

        "an onsite review of the water source (identifying sources of contamination
        using results of source water assessments where available), facilities,
        equipment, operation, maintenance and monitoring compliance of a public
        water system to evaluate the adequacy of the system, its sources and
        operations and the distribution of safe drinking water."

 Conducting sanitary surveys on a routine basis is an important element in preventing
 contamination of drinking water supplies. EPA recognizes the importance of sound sanitary
 surveys in helping water systems protect public health. Sanitary surveys are an opportunity
 to work and communicate with water systems in a preventative mode.

 As stated in the December 7995 EPA/State Joint Guidance  on Sanitary Surveys, the primary
 purpose of a sanitary survey is: "to evaluate and document  the capabilities of the water
 system's sources, treatment, storage, distribution network, operation and maintenance, and
 overall management to continually provide safe drinking water and to identify any
 deficiencies that may adversely impact a public water system's ability to provide a safe,
 reliable water supply." In addition, the joint guidance notes that sanitary surveys provide an
 opportunity for state drinking water officials or approved third party inspectors to establish a
 field presence at the water system and educate the operators about proper monitoring and
 sampling procedures, provide technical assistance, and inform them of any upcoming
 changes in regulations. Sanitary surveys also aid in the process of evaluating a public water
 system's progress in complying with federal and state regulations which require the
 improvement of the capabilities of the system to provide safe drinking water.  Sanitary
 surveys provide the water system with technical and management information regarding the
 operation of the system from the water source, through the treatment facilities and the
 distribution system.

 This draft guidance manual provides additional information about planning for, conducting,
 and reporting the results of a sanitary survey.  As stated in the December 7995 EPA/State
 Joint Guidance on Sanitary Surveys, EPA recommends that states work with EPA Regions
 in using sanitary survey guidance to improve their sanitary survey programs while still
 addressing  the problems and issues specific to the state.
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                                                                   1. INTRODUCTION
1.3   Regulatory Context

Under 40 CFR 142.10(b)(2), as a condition of state primacy, states are required to have "a
systematic program for conducting sanitary surveys of public water systems in the State,
with priority given to sanitary surveys of public water systems not in compliance with State
primary drinking water regulations." Currently, the TCR requires a water system to
periodically undergo a sanitary survey for all systems that collect less than five routine total
coliform samples per month.  Additionally, the Surface Water Treatment Rule (SWTR)
requires an annual onsite inspection for surface water systems that do not filter (40 CFR
141.71(b)(3)).  The JJESWTR further elaborates on the sanitary survey requirements for all
surface water and GWUDI of surface water systems.

1.3.1    Total Coliform Rule

The first regulatory requirement for the states to have a periodic onsite sanitary survey
appeared in the final TCR (54 FR 27544-27568, 29 June 1989). This rule requires all
systems that collect fewer than five routine total coliform samples each month to undergo
such surveys. These sanitary surveys must be conducted by the state or an agent approved
by the state. Community water systems were to have had the first sanitary survey conducted
by June 29,1994 and an additional survey conducted every five years thereafter. Non-
community water systems are to have the first sanitary survey conducted by June 29, 1999,
and an additional survey conducted every five years thereafter unless the system is served by
a protected and disinfected ground water supply, in which case, a survey may be conducted
every 10 years. (40 CFR 141.21(d))

As stated in the preamble to the IESWTR:

       "EPA  notes that it will consider  sanitary surveys that meet IESWTR
       requirements to also meet the requirements for sanitary surveys under the
       TCR, since the definition  of a  sanitary survey under  the IESWTR is
       broader than that for the TCR (i.e., a survey as defined under the IESWTR
       includes all the elements of a sanitary survey as required under the TCR).
       Moreover,  with regard to  TCR sanitary survey frequency, the IESWTR
       requires that surveys be conducted at least as frequently, or, in some
       cases, possibly more often than required under the TCR."

 1.3.2   Surface Water Treatment Rule

 The SWTR does not specifically require water systems to undergo a sanitary survey.   .
 Instead, it requires that unfiltered water systems, as one criteria to remain unfiltered, have an
 annual onsite inspection to assess the system's watershed control program and disinfection
 treatment processes.  The onsite survey must be conducted by the state or a party approved
 by the state.
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  1. INTRODUCTION
 This onsite survey is not a substitute for a more comprehensive sanitary survey but the
 information can be used to supplement a full sanitary survey. The elements of the onsite
 survey include:

        •   A review of the effectiveness of the watershed control program;
        •   A review of the physical condition of the source intake and how well the
            intake is protected;

        •   A review of the system's equipment maintenance program to ensure a low
            probability for failure of disinfection processes;
        •   An inspection of disinfection equipment for physical deterioration;
        •   A review of operating procedures;

        •   A review of data records to ensure that all tests are being properly conducted
            and recorded and that disinfection is effectively practiced; and
        •   Identification of any improvements that are needed in equipment, system
           maintenance and operation, or data collection.

 As a supplement to the SWTR, EPA published a guidance document entitled Guidance
 Manual for Compliance with the Filtration and Disinfection Requirements for Public Water
 Systems Using Surface Water Sources, in 1991. Appendix K of the guidance suggests that
 in addition to the annual onsite inspection, a sanitary survey be conducted every three years
 for systems serving 4,100 people or less and every five years for systems serving more than
 4,100 people for both filtered and unfiltered systems. According to the appendix, this time
 period is suggested "since the time and effort needed to conduct the comprehensive survey
 makes it impractical for it to be conducted annually."

 1.3.3   Interim Enhanced Surface Water Treatment Rule

 The ESWTR requires that a sanitary survey address each of the eight elements listed in the
 1995 EPA/State joint guidance.  These eight elements are source; treatment; distribution
 system; finished water storage; pumps, pump facilities, and controls; monitoring and
 reporting and data verification; system management and operation; and operator compliance
 with state requirements.

 Under the preamble to the ZESWTR:

        "The State must complete sanitary  surveys for all surface water systems
       (including ground water under the  direct influence of surface water) no
       less frequently than every three years for community systems and no less
      frequently than  every five years for non-community systems.  The  State
       may "grandfather" sanitary surveys conducted after December 1995 for
       the first set of required sanitary surveys  if the  surveys address the  eight
       survey components of  the 1995 EPA/State  guidance.   The rule  also
       provides that for community systems determined  by the State to  have
       outstanding  performance  based  on prior sanitary surveys, successive

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                                                                   1.  INTRODUCTION
      sanitary surveys may be conducted no less frequently than  every five
      years. In its primacy application, the State must include:  1) how it will
      decide whether a system has outstanding performance and is thus eligible
      for sanitary surveys  at a reduced frequency, and 2) how it will decide
      whether a deficiency identified during a survey is significant.

      In the IESWTR, a sanitary survey is defined as an onsite review of the
      water source (identifying sources of contamination using results of source
      water assessments  where  available), facilities,  equipment,  operation,
      maintenance,  and monitoring compliance of a public water system to
      evaluate the adequacy of the system, its sources and operations and the
      distribution of safe drinking water.

      Components of a sanitary survey may be completed as part of a staged or
      phased State review process within the established frequency interval set
      forth below. A sanitary survey must address each of the eight elements of
      the December 1995 EPA/State Guidance on Sanitary Surveys including:
      source; treatment; distribution system; finished water storage; pumps,
      pump facilities, and controls;  monitoring and reporting,  and data
      verification; system management and operation; operator compliance with
      State  requirements.   In addition,  sanitary  surveys include review of
      disinfection profiles for systems required to  comply with  disinfection
      benchmarking requirements....

      States must have the appropriate rules or other authority to assure that
      facilities take the steps necessary to address any significant deficiencies
      identified in the survey report that are within  the control of the public
      water system and its governing body.  A State must also, as part of its
      primary {primacy] application, include how it will decide: 1) whether a
      system has outstanding performance and is thus eligible for sanitary
      surveys at  a  reduced frequency,  and 2) whether a  deficiency identified
      during a survey is significant for the purposes of this rule. In addition, a
      State  must have appropriate rules or other authority to ensure that a
      public water system responds  to significant deficiencies outlined in a
      sanitary survey report within 45 days of receipt of the report, indicating
      how and on what schedule the system will address significant deficiencies
      noted in the survey."

Table 1-1 indicates the required frequency for conducting sanitary surveys under the
JESWTR.
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 1.  INTRODUCTION
       Table 1-1. Sanitary Survey Frequency for Public Water Systems
                               under the IESWTR
System Type : , ; r
Noncommunity Water System
Community Water System
Community Water System with Outstanding Performance
Based on Prior Sanitary Surveys
Minimum Frequency of Surveys A;
Every 5 years
Every 3 years
Every 5 years
 1.4  EPA/State Joint Guidance on Sanitary Surveys

 EPA and the states (through the Association of State Drinking Water Administrators) have
 issued a joint guidance on sanitary surveys entitled EPA/State Joint Guidance on Sanitary
 Surveys. The guidance outlines the following elements as integral components of a sanitary
 survey:

       •  Source (Protection, Physical Components and Condition)
       •  Treatment

       •  Distribution System

       •  Finished Water Storage

       •  Pumps/Pump Facilities and Controls

       •  Monitoring/Reporting/Data Verification

       •  Water System Management/Operations

       •  Operator Compliance with State Requirements.

The IESWTR requires that sanitary surveys address all of the eight elements of the EPA/
state joint guidance. These elements are described in Chapter 3.

1.5   Rationale for Sanitary Surveys

 1.5.1    Goal of a Sanitary Survey

As stated earlier, sanitary surveys are a means by which a comprehensive inspection of the
entire water delivery system and its operations and maintenance (O&M) can be performed.
These surveys are structured to determine whether a system's source, facilities, equipment,
operation, maintenance, and management are effective in producing safe drinking water.
Sanitary surveys also evaluate  a system's compliance with federal drinking water
regulations, as well as state regulations and operational requirements. In addition, a sanitary
survey evaluates water quality data and administrative issues and draws conclusions about
the system's integrity and its capability for consistently and reliably delivering an adequate
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                                                                    1. INTRODUCTION
supply of safe drinking water to consumers. Conducting sanitary surveys on a regular basis
is the best means of identifying potential problems and possible reasons for trends in
finished water quality and demand that may need to be addressed by enhanced O&M or a
system upgrade.  Sanitary surveys play a fundamental role in ensuring that reliable and safe
drinking water is provided to the public by public water systems.

1.5.2    Benefits of a Sanitary Survey

EPA believes that periodic sanitary surveys, along with appropriate corrective measures, are
indispensable for assuring the long-term quality and safety of drinking water. Properly
conducted sanitary surveys help public water systems protect public health; Sanitary
surveys have many benefits for the operation and management of public water systems.
Sanitary surveys may also provide support to enforcement actions by establishing a record
of conditions and operations at a point in time.

 The 1995 EPA/State Joint Guidance on Sanitary Surveys lists the following specific
benefits of conducting sanitary surveys:

       •  Operator education;
       •  Source protection;
       •  Risk evaluation;
       •  Technical assistance and training;
       •  Independent, third party system review;
       •  Information for monitoring waiver programs;
       •  Identification of factors limiting a system's ability to continually provide safe
          drinking water;
       •  Reduction of monitoring requirements;
       •  Reduction of formal enforcement actions in favor of more  informal action;
       •  Reduction of oversight by state monitoring and enforcement personnel;
       •  Increased communication between state drinking-water personnel and public
          water system operators;
       •  Provision of contact personnel to notify in case of emergencies or for technical
          assistance;
       •  Improvement of system compliance with state drinking water regulations;
   ;    •  Identification of candidate systems for enforcement action;
       •  Identification of candidates  for Comprehensive Performance Evaluations;

       •  Verification of data validity;
        •  Validation of test equipment and procedures;
        •  Reduced risk of waterbome disease outbreaks;

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 1.  INTRODUCTION
            Encouragement of disaster response planning; and

            Improved system security.
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2. PLANNING THE SURVEY
This chapter describes some basic activities that the inspector should accomplish before
conducting the onsite portion of the survey. These activities help the inspector determine
what areas to focus on and how to divide up the limited time during the onsite inspection.
Once onsite, the inspector may identify other priority areas that need more attention. If so,
the inspector should then adjust the onsite schedule accordingly.

Prior to initiating other activities for a survey, an inspector should review the previous
sanitary survey report and other relevant records to determine if a system has an outstanding
performance designation. Since this designation affects the required frequency for a survey,
it may impact whether that system will be inspected at the current time. When a system is
being inspected, a review of the water system's file should be conducted to obtain pertinent
information about the physical facility and water quality data before the actual site visit.
Information that should be collected includes:  the treatment process(es) in place,
monitoring requirements, the compliance history of the facility, and the condition of the
system during the previous sanitary survey. This information is used to compile a list of
questions/assessment criteria for the onsite inspection. Familiarity with federal and state
requirements (e.g., operational requirements, operator certification, design standards) can
assist the inspector in preparing for the sanitary survey.

This chapter also includes a list of equipment which the inspector should take to the onsite
inspection.  A list of persons to contact before the inspection is provided with some
suggestions for the types of topics to be discussed.  The chapter concludes with an overview
of the onsite inspection process.

2.1   Determination of Outstanding Performance

Community water systems that are classified as having outstanding performance are eligible
 for having sanitary surveys conducted less frequently than other community systems.  Under
 the ffiSWTR, community water systems must have a sanitary survey performed by the state
 at least once every three years, unless the system has outstanding performance. If the state
 determines that a community system has outstanding performance, it must be surveyed at
 least once every five years.

 Each state, as part of its application for primacy, is required to develop a means for
 determining whether a system has outstanding performance. A state should have defined
 outstanding performance and established certain specifications for determining outstanding
 performance. To determine if a system has outstanding performance, the inspector should
 review the report from the system's previous sanitary survey to see if the system was
 considered to have outstanding performance then.  If the state includes information on
 outstanding performance designations in a tracking database, the inspector should check the
 system's listing in the database. The inspector should also examine the state's records on
 the facility collected since the last sanitary survey.  The records of interest will depend upon
 the state's criteria for outstanding performance but may include: monitoring data, violation

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  2. PLANNING THE SURVEY
  records, and notifications of changes to the physical facility or the operator personnel. This
  information will help the inspector to determine if there are any changes in performance
  since the previous survey that indicate the system no longer satisfies the state's definition of
  outstanding performance.

  2.2   Review of Pertinent Files on Physical Facilities

  Office files and files provided by the water system owner and operator will provide insight
  into the design, construction, operation, maintenance, management, and compliance status
  of the facility. The sanitary survey inspector should thoroughly review all pertinent
  documents before the onsite inspection in order to fully understand the site-specific issues.
  The following subsections describe important types of documentation which the inspector
  should review if possible. While not all-inclusive, the following subsections discuss
  significant types of information often available. Information to review includes:

        •  Previous sanitary survey reports;

        •  Water system plans;

        •  Water system schematic/layout maps;
        •  Project reports;

        •  Construction documents;

        •  Water source information; and

        •  Source protection information.

 If available, cross connection control plans should also be reviewed.

 2.2.1   Previous Sanitary Survey Reports

 Previous sanitary survey reports provide valuable information on the system's history and
 compliance status. The sanitary survey report includes a record of system treatment
 processes, operations, and personnel and their compliance with SDWA requirements.
 Significant deficiencies identified in the previous sanitary survey indicate some of the areas
 the sanitary survey inspector should focus on during the inspection to determine if they have
 been corrected and have not become problem areas again. Review of several previous
 sanitary survey reports may reveal a pattern of noncompliance in certain aspects of the
 system. If so, the inspector should pay particular attention to these areas during the onsite
 inspection and ask appropriate personnel about these problems and how they are being
 addressed.

 2.2.2   Water System Plans

 Some states may require water systems to develop and maintain comprehensive plans
 describing the operations, financing, and planned improvements for the system.  The level '
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of detail in the plans depends on the size, complexity, past performance, and use of the
water system.

The water system plans may include a description of the following items:

       •  A description of the water system;
       •  Basic planning data including population served, service connections, and
          land use and development;
       •  System analysis including design standards, water quality data, and a system
          inventory description;
       •  Water source analysis including water use data, water demand forecasts, a
          conservation program, source of supply analysis, water shortage response
          plan, water rights analysis, and water supply reliability analysis;

       •  A description of source protection measures;

       •  Monitoring plans;
       •  A description of the facility operation and maintenance program;
       •  An emergency response/preparedness plan;
       •  A description of capital improvements planned for the system; and
       •  Financial information, including demonstration of financial viability.

 The water system plans should be reviewed by the inspector in advance of the sanitary
 survey. Review of these plans will assist the inspector planning for the survey to  identify
 those portions of the system which require special attention during the survey. The state
 may require reports from water systems identifying the progress made in developing their
 water system plans.  Water systems may also have to transmit their water system plans to
 adjacent utilities, and local governments having jurisdiction to assess consistency with
 ongoing and adopted planning efforts. These plans may require periodic update, depending
 upon the state regulations.

 2.2.3    Water System Schematic/Layout Maps

 A schematic or layout map of the public water system will  enable the inspector to obtain a
 quick understanding of the complete drinking water system. If possible, prior to the site
 visit, the inspector should obtain a schematic or layout drawings of the portions of the
 facility that will be evaluated during the survey. The schematic or layout map should start
 at the source and continue through the treatment facilities and storage facilities to the
 distribution system.

 The primary purpose of the schematic or layout map is to help the inspector quickly
 understand the basic operation of the system. Therefore, it should be drawn in enough
 detail to facilitate the inspector's understanding.  A schematic typically provides  general
 information on the basic system components and the direction of water flow in the system.
 Water system schematics should include an identification of source water supply facilities

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 2. PLANNING THE SURVEY
 (e.g., source water body and intake, or well; pumping station; transmission line), the
 treatment plant, any booster plants, finished water storage (e.g., clearwells, elevated and
 ground storage tanks, pressure zones), the entrance to the distribution system, any
 associated facilities (e.g., pumping stations), and any interconnections with other public
 water systems. A schematic of a typical public water system is provided in Figure 2-1.

 Layout maps are more detailed than schematics and contain more specific information on
 the location and orientation of physical facilities.  In collecting the layout data, an inspector
 may easily obtain the latitude and longitude data of a public water system by using portable
 Geographic Positioning System (GPS) equipment. A water system may have separate
 layout maps for its treatment plant and distribution system.

 For identification purposes, the name and identification number of the public water system,
 as well as the date of the sketch, should be included on each schematic and layout map. The
 dated schematics and layout maps will help future inspectors identify water system changes.
 The schematic and/or map should be current and reflect any changes that have been made
 since initial construction of the system and since the last sanitary survey.

 Suggested criteria for assessing treatment plant schematic or layout map(s):

        1.  Does the drawing(s) show the name of the facility and date of the last
           modification made to the drawing(s)?
           This will help future inspectors know between which two sanitary surveys
           modifications took place. Taken together, a chronological set of schematics
           will help document a system's history.

        2.  Does the schematic or map(s) contain a legend that explains key symbols
           used in the drawing(s)? Is there a numerical or a graph scale on the
           layout  map?

           With the aid of a legend, the inspector will get a better idea about the location
           of principal treatment units and appurtenant equipment. The drawing with its
           legend will provide the inspector with information useful for determining
           where to start and end the inspection, as well as areas that the inspector should
           focus on and inspect in particular detail.

       3.  Does the schematic or map(s) identify source water type(s)?
          Many treatment plants draw raw water from different sources (ponds, rivers,
          lakes, springs, and ground water).  Some treatment plants use ground water to
          supplement scarce surface water during the summer season or occasionally
          during a dry year.  Highly variable  raw water quality greatly impacts treatment
          requirements and processes.

       4. Are influent, effluent, and residual disposal points clearly shown on the
          drawing(s)?
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 2. PLANNING THE SURVEY
           If these points are not shown on the schematic or the layout map during the
           onsite inspection, the inspector should add sketches for these points to the
           drawing(s) or use a separate sheet and have inspection comments adjacent to
           the sketches.

        5.  Does the schematic or map(s) show all the elements of the water system,
           from source facilities to the distribution system? Does the schematic or
           map(s) reflect the actual water system?
           The inspector should review the schematic or map(s) to verify that all
           elements of the treatment system are shown and the drawings are complete.
           During the onsite inspection, the inspector should compare the drawings to the
           actual system layout to assess the accuracy of the drawings. Some systems do
           not update their maps to reflect system modification or have incomplete
           drawings, limiting their usefulness.

 2.2.4   Project Reports

 The water system may need to submit project reports to the state for approval before any
 change in equipment,  chemical treatment, or operation, or installation or construction of any
 new water system, water system extension, or improvement, or when requested.

 A project report should demonstrate consistency with the state design requirements for
 water systems and should include:

        •   A project description—Why the project is being proposed, how problems are
           to be addressed, the relationship of the project to  other system components,
           and the impact of the project on system capacity and ability to serve
           customers. In some states a project description should contain "a statement of
           determination" related to the state environmental policy act, and include
           source development information and type of treatment;
        •   Planning data—General project background with population and water
           demand forecasts, how the project will impact neighboring water systems,
           construction schedule, estimated capital and annual operating costs;
        •   An analysis of alternatives—Description of options and the rationale for
           selecting the proposed option;

        •   A review of water quality—How water quality relates to the purpose of the
           proposed project, including analytical results of raw water and finished water
           quality;

       •  A review of water quantity—Applicable  water rights as they relate to the
          project;

       •  Engineering calculations—Sizing justification, hydraulic analyses, physical
          capacity analyses, and other relevant technical considerations necessary to
          support the project; and
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       •  Design and construction standards—Performance standards, construction
          materials and methods, and sizing criteria.

The inspector should review any available project reports for proposed, ongoing, and
recently completed projects at the water system. These reports may describe upcoming
activities that are already planned and may address some of the problems the inspector finds
during the sanitary survey.

2.2.5    Construction Documents

Water systems typically are required to submit the construction documents to the state for
approval prior to installation of any new water system, or any significant modification to an
existing water system (e.g., change in treatment or water system extension or improvement).
At the completion of construction, the water system may be required to submit an as-built or
record set of the construction drawings and a certificate of completion.

Construction documents should be consistent with state required design standards and may
include:

       •  Drawings, such as detailed drawings for each project component;

       •  Material specifications;
       •  Construction specifications, including a list of detailed construction
          specifications and assembly techniques for the project;
       •  As-built construction drawings with the latest updates on all significant
          modifications;
       •  Testing criteria and procedures;
       •  Disinfection procedures; and
       •  Inspection provisions.

The inspector should obtain and review construction documents, including for all
significant modifications to the water system. These documents will provide the inspector
with a description of how the system should exist, and will assist the inspector in locating
components of the system.

2.2.6    Water Source Information

A water system seeking source approval may need to provide the state with sufficient
documentation, in a project report or in supplemental documents, for demonstrating the
feasibility of using the water source. These materials may show that:

        •  The source is reasonable  and feasible, when compared with alternatives, based
           upon preliminary cost estimates of construction, conservation, vulnerability to
           contamination, and operation and maintenance costs;
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        •  The system has adequate water rights sufficient to meet maximum daily
           demand without exceeding the maximum instantaneous or annual withdrawal
           limits specified by the water right;
        •  The source is physically and reliably available in the necessary quantities;
        •  Whether ground water is under the direct influence of surface water; and
        •  The source meets water quality criteria as required by the state.

 The documentation may include: construction documents for the water intake or well (e.g.,
 the driller's log); a copy of the water right or other written evidence of the existence of the
 right; a map showing the intake or well location and the vicinity; a map depicting
 topography around the source, and distances to the intake or well from property boundaries,
 buildings, potential sources of contamination, ditches, drainage patterns, and any other
 natural or man-made features affecting the quality or quantity of water. The system's water
 source information will provide the inspector with a preliminary assessment of the potential
 for contamination of the source. This information can be verified by the inspector during
 the onsite inspection, discussions with the operator(s), and document review.

 2.2.7    Source Protection Information

 The system may have prepared a plan to control sources of pollutants before they reach the
 source water under Source Water Assessment and Protection Programs (SWAP and
 SWPP), the Wellhead Protection Program (WHPP), and the Watershed Control Program.

 The 1996 Amendments to the Safe Drinking Water Act (SDWA) expanded information
 gathered on source water to include systems using surface water sources.  Under Section
 1453 of the SDWA, states are required to develop and implement Source Water Assessment
 Programs (SWAPs).  The SWAP must:

       •   Delineate the source water areas for all public water systems in the state,
       •   Identify the potential sources of contaminants within the areas, and
       •   Determine the susceptibility of the water systems to the contaminants.

 In creating SWAPs, states should use information and analyses from previous related efforts
 such as developing Wellhead Protection Programs.

 State SWAPs are intended to serve as a basis for developing, implementing, and improving
 source water protection efforts in source water protection areas and to encourage the
 development and implementation of local Source Water Protection Programs (SWPPs).
 Water systems may develop and implement SWPPs to protect the drinking water in a
 protection area. A local SWPP often incorporates the SWAP elements and adds the steps of
 developing a local team, monitoring source water quality, implementing management
 measures for sources of contamination, and planning for contingencies (EPA, 1997c).
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State Drinking Water programs are required to develop Wellhead Protection Programs
(WHPPs) under Section 1428 of the 1986 Amendments to the SDWA.  Implementation of
WHPPs is voluntary in many states. The WHPPs are to:

       •  Identify the members of a team to develop and implement the WHPP,
       •  Delineate a wellhead protection area surrounding the well based on "all
          reasonably available hydrogeologic information,"
       •  Identify all potential sources of contaminants,
       •  Describe a program to protect the water supply within the wellhead protection
          area(WHPA),
       •  Include contingency plans for providing drinking water in the event of
          contamination of the water supply, and
       •  Consider potential pollutant sources for all new wells.

State WHPPs provide guidelines and a framework for the development of local, system-
based WHPPs. Many systems have used these guidelines to develop their own WHPP to
address local water protection concerns.

Unfiltered systems are required by the SWTR (40 CFR 141.71) to satisfy a number of
filtration avoidance criteria which include the preparation of a watershed control plan. The
watershed control plan must minimize the potential for contamination of the source water
by Giardia lamblia and viruses.  The BESTWR also requires that the plan minimize the
potential for contamination by Cryptosporidium.

The watershed control plan should include:

       •  A comprehensive review of the watershed,
       •  A description of activities to monitor and control detrimental activities in the
          watershed, and
       •  A description of the ownership or other land use controls within the
          watershed.

To the extent that they are available, an inspector should review the source water
assessment and any source water protection plans, WHPP, and watershed control plan for a
system in advance of the sanitary survey. This information will provide the inspector with a
list of potential contamination sources which may require investigation. The information
may also identify source control measures which may require inspection to determine if they
are being implemented. In addition, the source water assessments will provide valuable
information on well or intake integrity and hydrogeologic or hydrologic sensitivity.
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 2. PLANNING THE SURVEY
 2.3  Review of Pertinent Files on Water Quality

 A review of pertinent files addressing water quality is a useful tool in identifying potential
 problems with a public water system. Monitoring plans and compliance reporting are the
 two primary sources of water quality information.

 2.3.1    Monitoring Plans

 EPA drinking water regulations and state equivalents establish minimum requirements for
 the contaminants to monitor and acceptable concentrations for each in the finished water
 stream. The monitoring frequency, requirements for re-testing, and sample location are also
 typically included in the monitoring plans.

 Separate monitoring plans are typically prepared for:

       •   Total coliforms;

       •   Inorganic chemicals;

       •   Organic chemicals;

       •   "Unregulated" chemicals; and

       •   Radionuclides.


 2.3.2    Compliance Reporting

 The water system should submit reports to the state on a regular basis (typically monthly)
 detailing the system operations and identifying any problems encountered during the month.
 This monthly operating report (MOR) includes information about system flows, samples
 collected, sample analytical results, and any changes. Ideally, an inspector would review all
 of the MORs submitted since the last sanitary survey to ascertain any trends (e.g., changes
 in water quality, chemical usage, flow rates, or chlorine residuals) which may help to focus
 the inspection.  Often there is not enough time available to review all of the reports.
 Therefore, the inspector should focus on violations or system problems which either the
 water system reported to the state or were identified during the previous sanitary survey, as
 well as water quality problems typical for the geographical area.

 Federal regulations require the water system to issue notices to the public when the system:

       •   Violates an MCL or treatment technique requirement; or
       •   Fails to comply with monitoring requirements or analytical method
           requirements.
All public notices should include:
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       •  A clear, concise, and simple explanation of the violation;
       •  A discussion of potential adverse health effects;
       •  A discussion of any segments of the population that may be at higher risk;
       •  A list of steps the water system has taken or plans to take to remedy the
          situation;
       •  A list of any preventive steps consumers should take;
       •  Any need for seeking an alternative water supply; and

       •  The water system's name and telephone number.

In some cases, depending on the severity of the violation, additional specific requirements
(e.g., including mandatory health effects language in the notice) apply.  The public notices
are to be distributed by mail or hand delivered to all consumers served by the water system,
or placed in newspapers widely-circulated in the area. Certain violations may also require
announcements on radio and television stations serving the area.  (40 CFR 141.32)

State regulations may also require the water system to submit a report to the state or issue
a public notice under certain conditions [e.g., a system is identified as the source of a
waterborne disease outbreak (surface water systems), experiences an unscheduled loss in
pressure, or fails to comply with a state order].


2.4   Assessment Criteria

As part of planning for a sanitary survey, the inspector should  prepare a set of criteria to
evaluate during the onsite inspection.  Inspectors should generally start with a standard set
of criteria that are used for all sanitary surveys done by the state primacy agency. This
standard set should then be tailored as appropriate based on water system-specific
information obtained from the pre-survey file review and onsite observations. These criteria
assist the inspector with evaluating key processes where potential significant deficiencies
may exist.

The 1995 EPA/State Joint Guidance on Sanitary Surveys recommended that states develop
assessment criteria for each of the eight minimum elements reviewed during a sanitary
survey. The IESW.TR reiterates the need to address these eight elements in conducting
sanitary surveys. Assessment criteria are needed to ensure that deficiencies are evaluated
consistently by sanitary survey inspectors. As part of this effort, states should identify the
types  of deficiencies that are considered to be significant and should provide appropriate
follow-up actions for both significant and lesser deficiencies.

As outlined in the joint guidance, the eight essential elements  of a sanitary survey are:

       •   Source (Protection, Physical Components and Condition)

       •  Treatment
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       •   Distribution System

       •   Finished Water Storage

       •   Pumps/Pump Facilities and Controls

       •   Monitoring/Reporting/Data Verification

       •   Water System Management/Operations

       •   Operator Compliance with State Requirements.

Chapter 3 of this guidance manual provides assessment criteria that inspectors may use to
evaluate each of the eight elements. The criteria include descriptions of what inspectors
should look for and how the criteria are related to sanitary risk. Since states may have their
own set of assessment criteria for sanitary surveys, inspectors should check with the
primacy agency before preparing a list of criteria for a sanitary survey.

2.5   Inspection Tools

Prior to the onsite inspection, sanitary survey inspectors should ensure that their field
equipment is in good working order. Preventive maintenance is essential for all types of
equipment.  Equipment which is broken, dirty, in disrepair, out of calibration, or otherwise
improperly maintained will not provide dependable, reproducible, or accurate data. For best
results, the inspector should follow the manufacturer's specifications for preventive
maintenance. The inspector also should check expiration dates and keep up with and use
current standard testing procedures and calibration methods. Recommended types of field
equipment include but are not limited to:

       •   Portable pH meter with digital readout;
       •   Hand held colorimeter, portable spectrophotometer, or other mechanical
           residual chlorine test kit;
       •   Accurate pressure gauge;
       •   Portable Geographic Positioning System (GPS) equipment;
       •   Camera with automatic time/date stamp;
       •  Binoculars;
       •   Small mirror (to inspect areas that are not accessible or are not in the direct
           line of sight); and
       •  Flashlight.

The sanitary survey preplanning effort needs to address safety considerations, both for the
field inspector and the system's operating staff.  Safety hazards can include head injuries
from low clearance piping, snake and  spider bits, insect stings, electrical shock, chemical
exposure, drowning, confined space entry, noise, lifting injuries, and slipping, tripping, and
falling. Prior to the onsite inspection, the inspector should ensure that personal protective
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equipment is available. The most frequently used equipment includes safety hats, goggles,
gloves, ear plugs, and steel-toed safety shoes. Respirators and a self-contained breathing
apparatus may also be used in some cases.

2.6   Communication Activities

Coordination and communication between the inspector and the primacy agency, local
health department, and water system management personnel are essential in preparing for a
sanitary survey.  The inspector needs to work with each of these entities to be properly
prepared for the sanitary survey. Some of the information the inspector should exchange
with each of these entities is listed in Table 2-1.
Based on the information collected and reviewed during survey planning and preparation,
the inspector should make an assessment of which areas need particular attention during the
onsite visit.  The inspector can then establish a preliminary schedule for the onsite visit,
allocating more time to the areas that seem to warrant greater focus. Once onsite, the

                        Table 2-1. Communication Activities
          Entity
 Primacy agency
 Local health department
 Water system management
 personnel
                           Activities
The primacy agency should provide the inspector with information on
which water systems to consider for sanitary surveys (based on when the
previous survey was done), past sanitary survey reports, and other
information in the agency files for the relevant water systems. The
primacy agency should also provide the inspector with agency inspection
requirements and guidelines, such as assessment criteria, a list of
significant deficiencies, and any sanitary survey forms used by the agency.
The inspector should contact the local health department to find out if the
water system is in compliance with OSHA (Occupational Safety and
Health Administration) requirements and has been issued a rodent/pest
control permit. The inspector should also ask the health department if
there have been any reported illnesses attributed to drinking water.
The inspector should contact the water system and first determine the
appropriate personnel for further sanitary survey discussions. With the
appropriate personnel, the inspector should describe the purpose of the
sanitary survey and the steps of the survey, particularly the onsite
inspection (described in the next section).
Preliminary discussions should also include:
-   a review of previous sanitary survey reports and the system's
    historical records (including chemical and bacteriological data),
—   correspondence,
—   engineering studies,
—   past violations, and
—   any records that are needed for review but are not available from the
    primacy agency's files.
The inspector should also schedule the onsite inspection with the water
system.	
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2. PLANNING THE SURVEY
inspector may observe problems in other areas that need detailed inspection and thus require
changes to the preliminary schedule. Through these preparations, the inspector will be able
to assemble and evaluate the proper information during the survey and make sound
recommendations in the sanitary survey report.

2.7   Parts of the Onsite  Inspection

The onsite inspection includes the following parts:

     (1)  Opening interview
          -   Introductions
          -   Review of the purpose of the sanitary survey
          -   Review of the parts of the onsite inspection and the schedule for the
              inspection
          -   Review of the facility layout and location of the intake(s) and treatment
              processes
          -   General discussion of basic system information; the condition of the
              system and its operation, staffing, and management; whether relevant
              plans and procedures have been developed and are adequate
          -   Discussion of deficiencies identified in previous sanitary survey reports
              and any violations/compliance problems since the last survey, and
              corrective actions taken and their effectiveness in addressing the
              deficiencies and problems.
     (2)  Walk through
          -   Physical inspection of all eight elements of a sanitary survey
          -   Asking questions of appropriate personnel for clarification, to determine
              the knowledge of system personnel, and to check information obtained
              during records review and other aspects of survey planning and
              preparation
          -   Note taking for documentation and writing up the findings in the sanitary
              survey report.
     (3)  Organization of findings and documentation
          -   Filling in any gaps in inspection notes and add detail where needed
          -   Completing sanitary survey checklists/forms (if used)
          -   Clarification of any remaining issues with water system personnel
          -   Obtaining any documentation still needed
          -   Preparation for closing interview.
     (4)  Closing interview/debriefing the system on inspection findings
          -   Presentation of findings, particularly any significant deficiencies, to the
              water system
          -   Informing water system management of next steps (i.e., writing and
              submitting the report, corrective action).
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3. CONDUCTING  THE SURVEY
Previous chapters of this manual have provided a definition of a sanitary survey, the
regulatory framework for conducting a survey, and the critical steps for planning a sanitary
survey.  This chapter presents the essential elements for completing the walkthrough
inspection of an onsite sanitary survey. The onsite sanitary survey includes visiting the
water supply source and source facilities, pump stations, the treatment plant, storage
facilities, the distribution system, and sampling locations.  One of the most important
functions of the onsite portion of the survey is to determine whether the existing facilities
are adequate to meet the needs of the water system's customers at all times. Therefore, this
visit should include review and verification of the capability and capacity, construction and
operation, and physical condition of the water system's facilities.

There are eight elements that are considered essential for review in the proper conduct of a
thorough sanitary survey. These eight elements are listed below:

       •  Source (Protection, Physical Components, and Condition)

       •  Treatment

       •  Distribution System

       •  Finished Water Storage

       •  Pumps/Pump Facilities and Controls
       •  Monitoring/Reporting/Data Verification

       •  Water System Management/Operations

       •  Operator Compliance with State Requirements.

This chapter presents a general description of each element and its importance as part of the
sanitary survey, general guidelines for evaluating important components of each element,
and a discussion of priority components under each element. The order of the eight
elements is not intended to dictate the sequence of survey activities, but to provide a logical
division of the essential elements for a sanitary survey. Each element is divided into
components and includes a discussion of the issues that an inspector should consider when
evaluating a particular component.  Guidelines for evaluating the components are provided
in the form of a list of assessment criteria. The assessment criteria identify areas that need
to be reviewed during a sanitary survey. The criteria are intended to help the inspector
identify sanitary risks that may arise due to deficiencies in a particular component.

At the end of the discussion for each element, a set of priority criteria are provided. Priority
criteria are those criteria that generally have the greatest impact on health risks related to  a
given element and thus should be considered significant. Since states should  develop their
own lists of significant deficiencies, this guidance manual does not contain a standard list of
what deficiencies all states should consider significant. However, Section 4.3 discusses the

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process of categorizing the findings of the sanitary survey and provides examples of
potential significant deficiencies. In conducting the sanitary survey, the inspector should
pay particular attention to those areas where deficiencies would be considered significant
and thus warrant prompt corrective action. This format allows states flexibility in
evaluating the components based on system type, size, and complexity. Appendix A
includes examples of sanitary survey checklists used by several states and EPA regions.
These checklists are from the 1995 EPA/State Joint Guidance on Sanitary Surveys.

3.1   Source (Protection,  Physical Components, and
       Condition)

The water supply source is the beginning of the drinking water system. As such, the source
can provide the opportunity for the reduction of contaminants, pathogens, and
macroparticles. Preventing source water contamination is the most effective means of
preventing contaminants from reaching consumers. Source water protection also helps
ensure that additional, potentially more  costly treatment is not necessary to remove further
contaminants.  As the first opportunity for controlling contaminants, the reliability, quality,
quantity, and vulnerability of the source should be evaluated during the sanitary survey.

The objectives of surveying the raw water source are  to:

       •  review the major components of the source to determine reliability, quality,
          quantity, and vulnerability;  and
       •  determine and evaluate data that define the potential for degradation of the
          source water quality.

To accomplish these objectives, the inspector needs to review available information on
source water facilities, including watershed control plans, source water assessment reports
and protection plans, and/or wellhead protection plans where they exist for a system.  In the
field, the inspector should discuss the water supply source with the operator(s) and verify
the information received from the plans with field observations.

The following areas should be reviewed as part of the sanitary survey.

3.1.1    Watershed Management Program

The primary goal of watershed management programs are to maintain the highest quality
feasible for a surface water source.  For an unfiltered  water supply, it is particularly critical
to achieve the highest level of raw water quality practicable.  A watershed management
program is designed to protect the quality of a water system's surface water source by
monitoring activities in the source watershed and minimizing their impact.  An effective
watershed management program will reduce the levels of pathogens, turbidity, organic
compounds, and coliforms.

Development and implementation of a watershed management program is generally done
by a team that may include water system staff, private consultants, planning agencies,

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cooperating agencies, and advisory committees. The water system often takes the lead, and
can gain valuable contributions (e.g., expertise, resources) from the other agencies with
jurisdiction over the watershed. Cooperative efforts are particularly valuable when the
water system does not have the staff or expertise to fully develop and implement a program,
and when difficult issues are involved. (EPA, 1999c)

A watershed management program should include a description of the watershed,
identification and monitoring of activities in the watershed that may impact water quality, a
program to control land use activities in the watershed, and annual reporting (EPA, 1991).
Source water assessments should provide valuable information on the vulnerability of the
source water(s) of a surface water-supplied public water system.  Each component of the
program is described in the following sections.

     3.1.1.1    Watershed Description
A description of the watershed provides valuable information to both the inspector and the
system personnel to evaluate the vulnerability of the source. The watershed description
should include the geographical, geological, and physical features of the watershed;
pertinent hydrology (e.g., annual precipitation patterns, stream flow characteristics, etc.);
land use/ownership in the watershed; location of the surface water intake or well; as well as
any open-air conveyances that carry water from the intake to the treatment plant.

It is important that the intake(s) or well(s) for a public water system be located as accurately
as possible. The intake(s) or well(s) may have been located previously and the inspector
need only verify that the location(s) is correct. The inspector may find that a new intake or
well has been constructed since the last inspection, either authorized or unauthorized, and a
previous one has been abandoned and/or plugged. The inspector should make note of this
new condition and advise the system if they should report the new intake or well to the
state. A U.S. Geological Survey (USGS) 7.5-minute topographic quadrangle or similar map
can be used to plot the location of the water sources. The Global Positioning System (GPS)
is a recently developed tool that can be used to determine the precise location of a surface
water intake or a well.

     3.1.1.2    Watershed Characteristics and Activities
The characteristics and activities that may affect the source water quality should be
identified by the system. The naturally-occurring attributes that can affect the source water
quality include terrain, soil types, land cover, precipitation and runoff, and animals. In
particular, the animal populations that can be found in the watershed should be identified,
so that potential contamination sources of Giardia, Cryptosporidium, and any other
pathogens can be evaluated.

The man-made attributes that can affect water quality include point and nonpoint sources.
Point sources of particular interest are discharges from wastewater treatment and industrial
plants and runoff from barnyards, and feedlots.  The nonpoint sources that can significantly
impact source water quality are septic systems, construction activities, impervious cover
runoff (i.e., runoff from a highway or parking lot); farming and ranching activities (e.g., the
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use of pesticides, animal husbandry); logging; recreational activities; and unauthorized or
accidental discharges of contaminants.

Various techniques or plans can be developed to minimize the effect of watershed activities
on source water quality. Some of the more common techniques used to control watershed
activities include ownership of the land by the water systems, obtaining zoning restrictions
from local governments, as well as entering into agreements with the present landowner(s).
With zoning, the local government can control the degree of land development and require
erosion control. Land ownership by the water system and agreements with landowners are
discussed in the next section.

     3.1.1.3    Land Ownership/Agreements with Owners
For a water system to have the best opportunity to realize the goals of a watershed
management program, the water system should have complete ownership of the watershed.
However, complete ownership is not practical for most water systems. Therefore, the water
system should try to gain ownership of the critical elements in the watershed, such as
reservoir or stream shoreline, highly erodable land, and areas providing access to the water
supply source.

The water system should enter into agreements with landowners in the watershed that will
allow the water system to have control of the land use so that activities having an adverse
effect on water quality can be minimized. The agreement should also include a provision
stating that the water system has the legal right to ensure that the land use complies with the
agreement. As an example, the water system enters into an agreement with a logging
company (man-made attribute) located in the watershed. The agreement states that the
logging company will develop and implement procedures or practices, such as installing silt
fences around all disturbed areas to control erosion, that will minimize the impact of
logging on source water quality. With the logging company controlling erosion in disturbed
areas, the elevated turbidity levels (caused by the erosion) in the source water will be
reduced. The inspector should review the water system's plans to minimize the water
quality impact of the various activities in the watershed.

      3.1.1.4    Annual Reports
A watershed management report should be prepared annually that outlines the steps taken to
acquire all or critical elements of the land within the watershed, efforts made to monitor the
watershed activities, a list of activities that cause special concern, efforts to mitigate the
detrimental affects to water quality, and known future activities that may impact water
quality and a plan to reduce the potential impacts. This report should be  submitted to the
state primacy agency for review and approval.

Assessment Criteria

The following are suggested assessment criteria for the watershed management program:
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       1.  Is the entire watershed for the source protected? Is the water system
          trying to purchase all land within the watershed?  If not, are the critical
          elements of the watershed protected or purchased by the water system?
          The origin of most contaminants, either chemical or biological, found in
          drinking water can be traced to the watershed of the source. If the watershed,
          all or critical parts, for the source is protected, then potential sources of
          contamination can be reduced significantly. By reducing the level of
          contaminants in the water source, the water treatment process has to remove
          or inactivate less contaminants.

       2.  If the water system cannot purchase portions of the watershed, does the
          water system have an agreement with the landowner concerning land
          use? If the water system does not have an agreement, what is the plan to
          acquire control of the land use within the watershed?
          The water system should gain the highest degree of control possible of the
          watershed utilizing the means available. The typical means to secure
          watershed control is to either purchase the land or obtain an agreement with
          the landowner on the allowable use of the land. Purchasing the land is the
          most costly means for a water system to achieve control of the watershed.
          Depending on the resources of the water system, it may take a long time to
          obtain complete control of the watershed.  Therefore, the water system should
          have a plan and schedule for acquiring the highest control of the watershed
          possible (if not the entire watershed, at least the critical parts).

       3.  Are all activities within the watershed identified and located? If so, have
          there been any changes since the last sanitary survey?
          The source(s) of contaminants in drinking water will be either naturally
          occurring or man-made.  The water system needs to identify and locate the
          activities within the source watershed  that are potential contaminant source(s).
          Based on the type and location of the activities in the watershed, the water
          system can develop a plan to mitigate  the sources of contamination of the
          drinking water supply.

       4.  What are the practices used to mitigate critical activities within the
          watershed that may degrade water quality?  How are these practices
          monitored? Should there be any changes to the existing practices?
          With the activities in the watershed known, the water system can develop a
          plan to mitigate the occurrence of contaminants. As with any plan, a means
          must be developed to measure the effectiveness of the plan through routine
          monitoring and evaluation.

3.7.2    Wellhead Protection Program

A Wellhead Protection Program (WHPP) is designed to protect the quality of a water
system's ground water source by monitoring and minimizing the impact of the activities in

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the source recharge area as well as the portion of the aquifer that supplies the system. This
program applies to ground water and the associated recharge area.  The main components of
a WHPP are delineating the wellhead protection area (WHPA), identifying and locating all
potential sources of contaminants that could impact the well, and developing and
implementing a strategy to manage the WHPA and protect the source from contamination.
Since the WHPP has elements and requirements similar to the watershed management
program, discussion of these elements and requirements will not be repeated here.

Due to the similarity of the wellhead protection program and the watershed management
program, the suggested assessment criteria would be the same.  However, the methods used
to delineate the wellhead protection area for the wellhead protection program and the
watershed management program may be different and should be evaluated. For example,
recorded sanitary control easements can be used to help prevent contamination in a WHPA.
The easements specify that sanitary hazards cannot be located within a specified distance
(e.g.,  150 feet) of a well.

3.1.3   Source Vulnerability Assessment

A vulnerability assessment is used to determine the likelihood that potential contaminant
sources in the watershed or drinking water protection area will degrade the public water
system's source water quality. The 1996 Amendments to the SDWA require that states
determine susceptibility of all their public water systems to contamination. A susceptibility
determination will include consideration of several factors: hydrogeologic or hydrologic
sensitivity, contaminant source characteristics (e.g., persistence and mobility, toxicity,
volume of discharge), contaminant source management, and well or intake integrity. A
completed Source Water Assessment  Program (SWAP) susceptibility determination may
suffice as the source vulnerability assessment for a sanitary survey, and may be integrated
with vulnerability assessments performed under monitoring waiver programs, pesticide
management plans, or other programs.

Suggested assessment criteria for assessment of source vulnerability include:

       1.   What is the sensitivity of the source water protection area (SWPA)?  Has
           it's hydrogeologic/hydrologic sensitivity been adequately assessed?

       This refers to the transport of contamination from any point within an SWPA to a
       well or intake. Higher sensitivity ratings apply to geologic  settings through which
       contamination can move more quickly and lower sensitivity ratings apply to settings
       through which contamination  should move more slowly (i.e., sensitivity, like
       susceptibility, is local and relative).  Sensitivity does not address the question of
       whether contamination or potential sources of contamination are present in the
       SWPA. Specific factors that should be included in a sensitivity assessment are:

       Surface water:

       Intake environment:  Intakes in turbid water or near shore are more sensitive than
       intakes away from shore in clear water.

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       Slopes: Water fed from steep slopes is more sensitive than water fed from shallow
       slopes.

       Plant coverage: Water fed from land with no vegetation is more sensitive than
       water fed from land with thick vegetation.

       Soil permeability:  Water fed from paved surfaces is more sensitive than water fed
       from highly permeable top soils.

       Ground -water under the direct influence of surface -water:

       Saturated zone: Aquifers close to the surface are likely to be more sensitive than
       aquifers further beneath the surface.

       Well screen: Shallow well screens are more sensitive than deep well screens.

       Unsaturated zone:  Aquifers overlain by thin unsaturated zones are more sensitive
       than those overlain by thick zones.

       Confining layer: Aquifers overlain by no confining layers are more sensitive than
       aquifers overlain by thick layers.

       Conduits: Aquifers with many conduits to or near the  saturated zone are more
       sensitive than those with no conduits.

       2.  What is the integrity of wells, intakes, and conveyances?

       Source water structures, such as the well casing, joints, screened sequences, padding
       at the wellhead, conveyance structures, and equipment to move water from the well
       or intake to the distribution system should be assessed for integrity. Integrity means
       the quality of design, construction, maintenance, and the state of repair of the
       infrastructure. Factors that should be included in an integrity assessment are:

       Design: Does the infrastructure design meet current state code? Is the infrastructure
       design appropriate for the hydrogeologic setting and pumping rate?

       Construction: Is there a well log and does it adequately document how the well was
      . built? Are the materials and equipment that were used appropriate for the
      • hydrogeologic setting and pumping rate?   .              . •    -.   '      .

       Maintenance:  Has there been an operative maintenance schedule in place since
       construction?  Is the maintenance schedule appropriate for the design and
       construction of the specific infrastructure?

       State of repair: Has the infrastructure been operating reliably? If not, why not?
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       3. Are potential sources of contamination identified and managed?

       Potential sources of contamination (PSCs) may be point source or nonpoint source
       and federally regulated, state regulated, locally regulated, or unregulated.  A PSC
       may be a facility or activity, including or excluding human involvement. PSCs may
       or may not use infrastructure or management practices to prevent, reduce, or
       mitigate the likelihood of contaminant release into the SWPA and those efforts may
       or may not be effective. Factors that should be included in a PSC assessment are:

       Acute health effects:  Sources of acute contamination may present greater public
       health risk than sources of chronic contamination.

       Distance to well or intake:  PSCs located closed to drinking water wells or intakes
       usually present greater risk than PSCs further away.

       Point/Nonpoint source: Point sources usually have greater disaster potential than
       nonpoint sources, but are also more easily managed.

       Federal/State regulation: PSCs under federal or state regulatory programs are likely
       to be better managed than unregulated PSCs.

       Containment infrastructure: Are there physical barriers to contaminant release?

       Containment practices: Are the standard operating practices designed to prevent
       contaminant release?

       Contingency plans: Are there contingency plans for accidental release and are
       operations personnel familiar with them?

3.1.4    Source Water Quality

Impurities can be found in any natural water source. Surface water can pick up impurities,
including chemical and biological contaminants, as it comes in contact with soil, rock, and
vegetation. The dissolution of minerals  from the soil and rock is very common for ground
waters.

EPA has established maximum contaminant levels (MCLs) for impurities that must be
removed from or inactivated in raw water before the water can be classified as potable. The
contaminants can be removed or inactivated naturally or by treatment.  For ground water,
many of the particles and microorganisms originally found in surface water are removed as
it seeps into the ground and through the aquifer, due to the natural filtration effect as water
passes through soils, and the potentially  long travel times in the aquifer.

Surface waters are very different from ground water. Surface waters require a high degree
of treatment to remove impurities and contaminants from natural and man-made sources.
Some impurities in the water, such as large suspended  solids, are easily removed.  Smaller
particles, including many pathogens, are more difficult to remove. Some pathogens, such as
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Giardia and Cfyptosporidium, also resist inactivation by chlorine. A discussion of water
treatment systems is found later in this chapter (see Section 3.2).

The type of surface water source (i.e., lake, stream, etc.) is an important factor that can
affect raw water quality. A stream with a large watershed in which a land use is
predominantly farming, may experience large swings in raw water turbidity, particularly
after a rainfall event. If the source is a lake or reservoir with the same general watershed
characteristics, the potential for large raw water turbidity swings is greatly reduced, due to
the dilution and settling that occur in a reservoir.

There are many potential raw water quality problems for a surface water source, including:

       •   Zebra mussels and Asiatic clams - can clog intakes reducing capacity;
       •   Algae - can cause taste and odor problems;
       •   Pathogens - can cause intestinal illnesses and other diseases;
       •   Turbidity -can be difficult to remove depending on the size and concentration
           of particles;
       •   Natural organic matter - difficult to remove and can form carcinogenic
           compounds in combination with certain disinfectants;
       •   SOCs (synthetic organic compounds) and lOCs (inorganic compounds) of
           anthropogenic origin - can cause adverse health effects and affect treatment
           decisions; and
       •   Iron and manganese - can cause discoloration and staining problems.

These are just a few physical, chemical, and biological! elements found in a surface water
that make treatment (filtration and disinfection) necessary to ensure a safe supply of potable
water.

Historical information should be gathered from the operators. The inspector also needs
records concerning the fluctuations of raw water quality for use prior to the survey and
during the onsite inspection. The steps taken by the water system to mitigate significant
changes should be  evaluated to determine their effectiveness.  Additional steps may be
needed to further reduce water quality fluctuations if the mitigating measures do not
sufficiently protect water quality.

The following assessment criteria are applicable to the inspection of source water quality:

       1.  What is the quality of the source? Is the source water quality monitored
           by the  system? What are the ranges of the required water quality
           parameters?
           The quality of the water at its source will prescribe the treatment needed to
           produce safe, potable water. In particular, the historical range of constituents
           in the source water will dictate the level of treatment required.  For example,
           the pH  of a particular source water is typically 7.2, but it ranges from 6.5 to

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          8.0. If the pH of the potable water leaving the plant is less than 7.0, it is acidic
          and can be corrosive, which may result in increased levels of lead and copper
          in the consumer's water. Therefore, treatment should be provided to raise the
          pH of the water leaving the plant to an acceptable level and to assure that the
          water is noncorrosive.  The water system should regularly monitor the quality
          of the source to identify any changes that may necessitate changes in the level
          of treatment required. The inspector should review the system's source water
          monitoring records to assess whether the source water quality is sufficient and
          does not pose significant sanitary risks.

          Another example is the source water microbial quality, as represented by
          measurement of the indicator total coliform bacteria.  The persistent presence
          of total coliform in source water requires removal and/or disinfection to the
          levels specified by regulations.  In general, all regulated contaminants should
          be monitored, as specified, to determine treatment levels.

       2. Is there an emergency spill response plan for events that are man-made
          which may affect water quality?
          The source watershed may have crossing roadways  and pipelines that carry
          hazardous chemicals.  If a truck on the roadway had an accident or the
          pipeline develops a leak, a hazardous chemical could spill into the source
          water. If the plant operator is unaware of the accident, the hazardous chemical
          could pass through the water treatment plant and out into the distribution
          system.  Therefore, a plan should be developed to respond to these types of
          situations. At the least, the plan should include notification of all water
          systems in the watershed of the chemical spilled as  well as a listing of the
          options and alternatives for either treating the chemical at the water plant or
          using a temporary source until the threat is over.

       3. Is the area around the intake restricted in accordance with primacy
          agency rules?
          Typically, the intake for a water treatment plant is unmanned and may be
          visited once a shift or once per day. Therefore, there is no continuous means
          to observe all the activities around the intake. Restricting access to the area
          around the intake with fencing, signs, and buoys will limit the possibility of
          sabotage or accidental contamination.

       4. Are there any sources of pollution at or near the intake?  If so, what is the
          water system doing to mitigate the sources of pollution?
          There are many sources of contaminants that can affect the raw water quality.
          Man-made sources would include publicly owned treatment  works, industrial
          treatment works, private onsite septic systems, pesticide runoff from farming,
          fecal contamination from confined animal feeding operations, marinas, etc.
          Natural sources of contamination may include birds and hoofed mammals.
          Each source could release contaminants that end up in the source water and
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         affect the potable water delivered to the consumer. If the contaminant source
         is near the intake, there is little or no time for the water system to respond to
         the accidental release of a contaminant. 1'herefore, the water system should
         know what pollution sources are close to their intake and what contaminant(s)
         could be released. If possible, the water system should try to either eliminate
         or significantly reduce the chance(s) of a contaminant release from each
         source.

      5. Have there been any significant fluctuations in water quality? If so, what
         was the cause and how is the water system preventing future
         fluctuations? If improvements are in place to mitigate the fluctuations,
         how well are they performing? Are any further improvements needed?
         Rapid, significant changes to any water quality parameter will impact the
         ability of a water treatment plant to produce a safe, potable water. For
         example, if the raw water turbidity, which normally is 50 NTU, were to
         increase to over 500 NTU in a few hours, the efficiency of all treatment
         processes could be significantly impacted to the point that the quality of water
         produced is seriously compromised.  In particular, the disinfection process
         could be compromised due to the interference caused by the high solids
         loading. Therefore, water systems need to review the historical raw water
         quality data to learn whether there have been instances of rapid, significant
         water quality fluctuations and investigate the cause of significant fluctuations.
         When the cause is identified, the water system should identify a means to
         mitigate future fluctuations. Once mitigation measures are in place, the water
         system should regularly evaluate the performance of the improvements to
         determine whether or not the raw water quality fluctuations are under control.

         A system's monitoring program can help the water system recognize any
         deterioration of water quality over time that may eventually make it necessary
         for the system to explore new sources. The inspector should review the
          system's source water monitoring records to assess whether there are any
         trends of deteriorating quality and if the water system has adequately
          addressed the problems. Inspectors can also compare raw water turbidities to
          finished water turbidities to assess whether changes in raw water quality are
          affecting finished water quality. If raw water quality changes are measurably
          affecting finished water quality, the inspector should ask the operator(s) about
          process control decisions being made and evaluate whether the operator(s) are
          making adequate process changes to address raw water quality changes.

3.7.5    Source Water Quantity

One of the most important requirements for any water system is the ability to meet the water
quantity demands of customers at all times.  This requirement means that an adequate
quantity of source water should be available to meet the customers' needs.  It is important to
determine whether the water system has an adequate source of supply, because prolonged
interruptions or reductions in the source water supply may cause low pressures or water

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 outages in the distribution system that pose a public health hazard. When service pressure
 is insufficient, other liquids are much more likely to enter the system through cross-
 connections and contaminate the water supply.

 In many places, particularly in arid and heavily populated areas, water conservation is
 necessary. Water systems should have a water conservation plan that includes short- and
 long-term goals, education plans, water rationing procedures in case of drought, and water
 conservation information available to the public. An aggressive water conservation plan
 can be a cost-effective alternative to the expansion of water production facilities.

 Suggested assessment criteria for evaluating the adequacy of the source water supply are:

        1. What is the water quantity required to meet the needs of the water
           system?

           The water system must be able to supply an adequate quantity of potable water
           to meet the highest anticipated demand of the customers. If not, then areas of
           the distribution system may experience little or no pressure due to the lack of
           water. With the loss of pressure, the contamination potential of the system is
           heightened significantly.

        2. What is the available water quantity of the source?
           The quantity of source water available must be sufficient to meet the highest
           anticipated demand of the water system. Li addition, the water system needs
           to plan for the continued growth of its  service area and look ahead to obtaining
           an adequate quantity of water to meet those future needs. If operating records
           show decreasing water quantity over time, the system should be investigating
           additional supply.

        3.  Is the source adequate to meet the current and future expected needs of
           the water system, even during times  of drought? If not, what other
           sources are being investigated to meet the needs?  Has the water system
           developed and implemented a water conservation plan?
           Knowing the maximum water demand of the system and the quantity available
           from the source, a quick determination can be made of the system's ability to
           meet the present and future needs of its customers. The inspector can verify that
           an adequate supply is available by checking to see if the supply source has ever
           gone dry or if water ever had to be rationed because of a shortage of source
          water. A water system may have developed a water conservation plan as part of
          its overall water system master plan and may already be implementing the water
          conservation plan regardless of the adequacy of source water quantity.
          Implementation of a good water conservation plan can be a cost-effective
          alternative to the expansion of water production facilities as a result of increased
          demand. If the source water supply appears to be inadequate, the water system
          should be in the process of implementing further water conservation measures
          and/or obtaining an additional supply.
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       4.  Does the system have a meter to monitor production?  Does the system
          measure usage by consumers?
          The system needs to have meters in place to monitor overall production and
          water usage in the system to determine if supply is adequately meeting customer
          demand. Data from meters can be used to identify and track trends in both water
          supply and usage so that any potential future shortages can be noticed earlier and
          additional supplies obtained.

3.1.6    Location of Source Facilities

The location of source water supply facilities is an important factor in determining the
ability of the water system to meet the customer needs at all times.  For instance, the
facilities should not be located in the flood plain, because the operation of the water system
could be seriously impaired by flooding of the structure(s) and equipment necessary to
supply source water. Source water quality also can be significantly impacted by location. If
the intake is located on a river instead of a reservoir, it is reasonable to expect significant
quality fluctuations over time. When locating the facilities on a reservoir, the prevailing
wind direction may cause surface debris to be blown against the intake, which could cause
mechanical failures if not accounted for in the design.

The following assessment criteria are suggested for the location of source water facilities:

       1. What is the flood level in the area of the source facility? What is the level
          of the floor for the source facility? Cam the source facility be flooded?
          The source water supply facilities should be able to operate at all times to
          produce safe, potable water to meet the customers' needs, regardless of the
          surrounding conditions, either man-made or natural. The source facility
          should be able to supply water to maintain an adequate pressure in the
          distribution system for safety purposes, which would provide water for fire
          fighting, pressure to keep contaminants out, and meet the basic consumer
          necessities. If the source facility is flooded, the ability to supply water to
          satisfy these demands may be compromised.  Therefore, the flood level and
          floor elevations should be checked to determine whether or not the facility can
          be flooded.

       2. Has the source facility ever been flooded?  If so, was the operation of the
          source facility impaired? If the source facility has been flooded and
          operation not impaired, what is the access to the source facility during a
          flood?
          Depending on the design of the facility, portions of the plant could have been
          flooded, yet it was still able to produce potable water. In this situation, access
          to the source facility needs to be maintained to allow for the ingress/egress of
          personnel and equipment as needed.
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        3.  What measures have been taken to prevent contamination of the raw
           water at the source facility during a flood event?
           Flooding is a natural source of contaminants in the water supply source.
           Surface runoff, which is a major contributor to flooding, will transport dirt,
           oil, pesticides, fertilizers, and other contaminants that might be found in the
           watershed. Since flooding will introduce contaminants into the water supply
           source, the water system needs a means to mitigate the contamination of the
           raw water. For instance, some water systems in areas that have raw water
           sources subject to flooding have constructed raw water storage facilities
           onsite,  so that no water needs to be taken from the water source during a flood
           event.

 3.1.7   Capacity of Source Facilities

 The initial step of the onsite visit should be determining the required capacity of the source
 facilities. The required capacity should be at least equal to the maximum daily demand of
 the water system over the previous several years or as determined by the rules and
 regulations of the state primacy agency.  Reviewing the operating records of the plant
 should provide the maximum daily demand.  The maximum daily demand typically occurs
 during the summer time, often due primarily to extensive lawn watering activities.
 However, there have been situations where the maximum daily demand occurred during
 hard freezes in the winter, when customers left faucets running to prevent their water pipes
 from freezing. Operating records for the last few years should be checked to determine the
 historical maximum daily demand.

 The state primacy agency may have rules and regulations that specify the capacity
 requirements for the source facilities.  The rules may require that capacity be based on
 design factors and the numbers of customers or connections served by the water system.
 The inspector should determine the required capacity for the source facilities before
 beginning the onsite portion of the survey.

 The pumps and associated facilities  at the source are critical components of the water
 supply system. The capacity of the source facilities (i.e., pumps, piping, metering, etc.) that
 deliver the source water to the treatment facilities or distribution system needs to be
 sufficient to deliver the quantity of water required to meet the treatment demands or those of
 the customers.

 The existing capacity of the various  units in the source facility can be checked to verify the
 adequacy of the units to meet the required capacity of the water system.  The capacity of
 raw water supply pumps and transfer pumps are usually evaluated with the largest unit out
 of service since it is reasonable to assume that one of the pumps may be inoperable due to
 repair or maintenance when peak demand conditions occur. This is sometimes referred to
 as "firm" pumping capacity.  For example, the "firm" capacity of a booster pump station
 with two 20-gpm pumps and one 30-gpm pump is 40 gpm.  (Pump capacity is discussed
 further in Section 3.5.2.)
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The following are suggested assessment criteria to determine the adequacy of the source
facility capacity:

       1.  What is the design capacity of the source water facilities? What is the
          historical maximum daily demand of the water system? What is the
          storage capacity of the system?  Given service connections or population,
          are they reasonable?
          The historic maximum daily demand of the water system can be found in the
          operating records of the facility. The source water supply capacity, the
          treatment plant capacity, and the treated water storage capacity of the water
          system can be deterrriined from design and construction documents. Using
          this capacity information, the historic maximum daily demand, and
          information on population increase and decrease trends, the inspector can
          draw conclusions as to whether the source water supply facilities are capable
          of meeting the maximum daily demand of the water system, or whether the
          facilities need to be upgraded or expanded.

       2.  If the state primacy agency has  specific unit capacity requirements, does
          the system meet the requirements?
          Some state primacy agencies have set minimum requirements for the
          capacities of source water supply  pumps, based on historical water use data for
          the area, industry standards, and generally recommended engineering practices
          (GREPs). The state primacy agency criteria is usually established at levels
          adequate to ensure that capacity is available to meet any and all demands of
          the system's customers for normal as well as emergency use. Typically, the
          capacity requirement is based on the number of connections served and fire
          fighting demand (e.g., raw water pumping capacity of 0.6 gpm per connection
          served). With the number of connections served by the system, the state
          required capacity of the facility can be determined.

       3.  Is the system structure silting up? Is the sump of the source water supply
          pumps silting up? Are there any dead fish or wildlife animals floating?
          Is there plant or manmade debris floating?
          Silting and the accumulation of floating debris at the intake may negatively
          affect the source water supply by reducing pumping capacities,  degrading raw
          water quality, or preventing variable level capability.

       4.  Are the source water supply facilities capable of meeting the required
          capacity with the largest unit (e.g., raw water pump) out of service?
          Since the equipment used in a treatment plant is mechanical, it will be
          necessary to take individual units out of service periodically for maintenance,
          repair, or replacement. During this time period, the facility should be able to
          satisfy the maximum daily demand of the system. To ensure that adequate
          capacity is available at all times, the capacity of the source water supply
          facilities should be determined with the largest unit out of service.

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        5.  Can the operating characteristics of the existing units be checked? If so,
           does the system check them periodically?  How does the existing
           operational point compare to the original operational characteristics of
           the unit? Should the capacity of the unit be derated? If so, what is the
           new capacity?

           As with most mechanical equipment, the equipment in a facility will degrade
           over time due to usage. For instance, the capacity of a raw water pump may
           decrease over time from the original nameplate capacity, due to wear of the
           impellers. Periodically, the equipment should be checked to compare the
           present to original capacity.  A meter at the source facility provides a means to
           check the capacity of individual units and the capacity of all units operating at
           one time. The system should read the meter regularly under normal operating
           conditions, to determine volumes, rates, and current capacity. The results for
           a unit should then be compared to the original operating characteristics to
           determine the current operating performance.  This check provides a means of
           determining the degree of wear of a unit. The capacity of a unit may have to
           be derated if the present operating capacity is significantly less than the
           original.  If a unit's capacity is derated, the overall capacity of the facility may
           be reduced and the new capacity may be less than required. If the present
           capacity is less than the original, the equipment can either be repaired to
           obtain the original capacity or the actual capacity can be used in all further
           capacity determinations.

 3.1.8   Design of Source Facilities

 This section is divided into five subsections addressing different raw water sources, because
 each source has unique design characteristics. These different sources are grouped as
 ground water facilities; surface water facilities; infiltration galleries; springs; and
 catchments and cisterns.

      Ground Water Supply Facilities
 Ground water is water withdrawn from underground aquifers. To get the ground water to
 the distribution system, a well is drilled and a pump installed below the water level. A
 major concern in the design of a well is preventing contaminants from entering the aquifer.
 The major components of a typical ground water well are shown in Figure 3-1.
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                                              SANITARY WELL SEAL I
                                                 1 CONCRETE j   '
                                               IWATER TAB
             WATER BEAR ING SAND > ***
 CEMENT GROUT W-'"K
FORMATION SEAL 13
                                                 SUBMERSIBLE PUMP |
                                                 PUMP MOTOR |
               ...<> ... ...... ij.. ....... ,,..,.r,^.

                                                       ฉArasmith Consulting Resources
                                     (Source: UFTREEO Center, 1998; Used with permission)
       Figure 3-1. Major Components of a Typical Ground Water Well
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 Because only the casing is above ground, it is not possible to visually inspect a ground
 water supply well to verify that the proper design and construction methods were followed
 for components below ground.  The original well construction records (e.g., driller's log,
 material settling data) and records of after-construction modifications to the well, if
 available, should be used to verify that the well was properly constructed. The results of
 inspections and repair work performed by qualified technicians may provide additional
 information on the construction of the well. The inspector should verify that design and
 construction methods meet applicable state requirements for wells.

 A well is started by drilling a hole in the ground into a water-bearing aquifer. The drilled
 hole is supported by solid casing installed to just below the water table. Screen material is
 installed below the casing to allow water into the casing while preventing the migration of
 sand and silt into the bottom of the well. The screen should be constructed of corrosion
 resistant material that is both strong and hydraulically efficient. A pump (usually
 submersible) and discharge line are lowered down the casing into the water.

 The annular space between the drilled hole and the casing is  filled with bentonite to prevent
 surface water and undesirable ground water from getting into the well and contaminating
 the aquifer. Grout or bentonite  clay are used to fill the annular space. The well also needs
 to be sealed at the surface to prevent surface contamination from entering the well. This
 seal is usually a concrete pad poured around the casing and sloping away from the well, and
 a wellhead cover or a cap with a sanitary seal.

 The following are suggested assessment criteria for a groundwater supply well:

       1.  What is the depth of the well? Is the well encased the full length? If not,
           how long is the casing? Is the annular space around the well casing filled
           with grout or bentonite clay?
           A well provides a direct conduit from  the ground surface to the aquifer from
           which water is taken.  If the well is not constructed properly, surface runoff
           and shallower aquifers can contaminate the aquifer chosen as the water source.
           Well casing is a very important part of proper well construction. The
           encasement of a well acts as a barrier to surface  water and contamination from
           other aquifers. The  encasement should be constructed of either steel or
           plastic, depending on the depth of the well and local regulations, and adhere to
           AWWA and NSF standards. The encasement should extend up a minimum of
           18  inches above the natural ground level or finished floor elevation.  The
           encasement should pass through all undesirable water bearing strata and extend
           down at least to the depth of the shallowest water bearing strata to be developed.
           However, the encasement will not completely fill the hole drilled for the well.
           The annular space around the casing needs to be filled with a material, such as
           bentonite or grout, that will prevent the leakage of water from the surface and
           intervening water-bearing layers down the outside of the casing into the
           aquifer.  The bentonite or grout should be pumped to ensure that the annular
           space is completely  filled.
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     2.  What is the screen constructed of? What is the depth of the screen?
         The water-bearing aquifer will typically consist of sand and gravel. A screen
         allows the maximum amount of water to flow into the well and prevents
         abrasive sand and gravel from reaching the pump. The screen should be
         constructed of a material that is strong and will not degrade over time due to
         exposure to water and surrounding environmental conditions. The material
         generally chosen for the screen is stainless steel.  The screen should be
         checked periodically for corrosion and deterioration, especially if there is a
         reduction in pumping volumes.

     3.  Is the well properly sealed at the surface? Does the casing extend at least
         18 inches above the well slab, floor, or ground surface? Does the well
         vent terminate above the maximum flood level with a turned down
         gooseneck and corrosion resistant bug screen?
         As noted above, surface runoff can migrate down the annular space along the
         outside of the well casing and contaminate the aquifer. Therefore, all sources
         of leakage should be plugged to prevent contamination. The most visible
         point of leakage is the encasement at the surface. The construction of the well
         above the surface should prevent leakage down the outside of the  well casing
         as well as through the casing cap, which is located on top of the casing.  A
         concrete slab extending 2 to 4 feet around and sloping away from the well
         casing provides an effective seal of the casing. By extending the casing at
         least 18 inches above the well slab, surface runoff should not be able to enter
         the casing. The well casing cap has to be a watertight sanitary seal to prevent
         water from entering through it. In addition, the casing vent through the cap
         should extend above flood level to preclude surface runoff from entering the
         well directly and the end of the vent should be terminated with a down turned
         gooseneck and screen to prevent rain and bugs from entering.

      4. Is there an acceptable tap for raw water sampling?
         The discharge from the well should have a sample tap with a smooth nozzle to
         allow for sampling before the addition of any chemicals or disinfectants. A
         sample of the raw water will allow the water system to test for any
         contaminants that might be present or any changes  in water quality.

      5. Is the wellhead protected from vandalism and accidents?
         There are numerous ways that the water supply for a system can be
         contaminated, including vandalism. Due to the location of the well, the
         wellhead may be vandalized, introducing contaminants down the well casing.
         If the wellhead is located near a street or highway,  the wellhead could be
         damaged by a traffic accident. The location of the  wellhead will dictate the
         measures required to protect it from vandalism or physical damage. For
          instance, a security fence and structurally sound buildings with locked doors
          would protect the wellhead from intentional vandalism or bollards would
          protect it from traffic accidents.

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        6. What is the general condition of the piping and valving, the site, and the
           electrical system?  Do they appear to be well maintained?  Does the
           electrical system have lightning protection? Can the pump be maintained
           easily and the water for the system continually supplied?
           As the source for the water system, the well should be in good operational
           condition to ensure that a dependable supply of high quality source water will
           be available at all times. Good operational condition means that the piping is
           not leaking or corroded, the valves and controls are operable, the electrical
           system is protected from the elements and is not corroded, the well site is
           graded to prevent ponding of surface water and to direct drainage away from
           the wellhead, and the housing and fencing is properly maintained. Valves and
           meters need to be fully functional and well-maintained to keep out
           contamination. Personnel should have sufficient access to these valves for
           cleaning. The electrical system should be protected from lightning since the
           sudden electrical surge caused by lightning striking the wellhead or nearby
           may cause the electrical components to burn out.  If the electrical components
           of the well are not functional, then the well will not operate. The inspector
           should check for lightning protection and backup power supplies

        7.  Has the source been evaluated for GWUDI? If the well is under the
           direct influence of surface water, is proper treatment provided (filtration,
           disinfection)?

           A ground water well may be under the direct influence of surface water.
           GWUDI of surface water has increased sanitary risks because of the additional
           opportunities for contamination to enter the water supply. A water system
           should evaluate its ground water supply to determine if it is GWUDI of
           surface water and, if so, apply appropriate treatment at the plant.  The
           inspector needs to determine  if a ground water supply is GWUDI in order to
           evaluate if appropriate treatment is provided.

      Surface Water Supply Facilities
The design of a surface water source facility should provide some flexibility to
accommodate fluctuating water quality. The location and position of the intake point in a
river or reservoir can greatly affect the quality of water coming into the intake. Intake
points should be located a sufficient distance (preferably upstream) from potential sources
of contaminants. Water quality can vary with depth, and the elevation of a water surface
changes over time. Intakes should be located at more than one depth so that the operator
can draw water from the intake offering the best water quality (based on monitoring of
water quality at different depths) and can withdraw water during times when the water level
is very low. Figure 3-2 depicts the design of a surface water intake which can accommodate
water quality variations with multiple level withdrawals.

There are several design methods that provide some flexibility to accommodate fluctuating
water quality.  The most common method for a surface source is to provide multiple levels
of withdrawal. For instance, at a surface source, if the turbidity at a water depth of 20 feet

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                                        INTAKE FACILITIES
                                                              Bar screen winch
                    Discharge
                       Sheet piling
                                         Elevation
                                                        Traveling screen
                                                          Winch
                                                          Bar screen
                                                         Sluice gate
                                                          Finish grade
                                           Section
                                          (Source: AWWA andASCE, 1998; Used with permission)

      Figure 3-2.  Surface Water Intake with  Multiple Level Withdrawals
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 is higher than at a depth of 5 feet, the design of the intake should provide the flexibility to
 withdraw at the 5 foot depth, which is the better quality level. The design of the source
 facility should be checked to determine whether water can be withdrawn at the lowest
 recorded or projected water level, and an appropriate range of levels.  Water systems may
 also use bar screens and grates at their surface water intakes to prevent large debris from
 entering. Large debris, if allowed to enter, can damage supply pumps.

 All mechanical equipment has to be maintained, either on a preventative basis or in an
 emergency. The  design of the source facility should allow for the removal from service of a
 unit for maintenance. Typically, valves are provided on the discharge of pumps to take the
 unit out of service for maintenance and allow the facility to remain operational. Lockable
 breakers on the electrical service to the unit should also be provided to prevent the starting
 of the unit while it is out of service.  Because all mechanical equipment has to be
 periodically maintained, it is very important that a means be provided to allow for
 maintenance while the facility remains operational at all times to meet the needs of
 customers.  The onsite inspection of the source facility should check the design or features
 of the source facility to verify that it meets the needs of the water system and satisfies the
 regulatory requirements, if necessary.

 The following assessment criteria are appropriate for a surface water supply facility:

        1.  Is the source water quality the best possible?  Can the best quality of
           water be withdrawn? If so, how? Is  there an area around the source
           facility that is restricted?  How is the area marked? Is the existing
           marking adequate? Are there any nearby sources of contamination
           evident? If so, what is being done to protect the source water?
           The system should have the ability to withdraw water from several different
           depths within the reservoir, so that the operators can adjust the intake depth to
           obtain the best raw water quality.  A single, fixed level intake point may be
           acceptable if historical records on the quality and use of source water indicate
           that there is no need for variable level capability.  There should be no evidence
           of potential sources of contaminants such as septic systems, pit latrines, or fuel
          storage tanks in the area around the intake structure.  Where contaminants are
          present, there should be spill containment or other measures in place to
          prevent the contamination from reaching the intake.  There should be no
          debris or refuse accumulated around the intake structure.  The area
          surrounding the intake should be clearly marked with signs, and if appropriate,
          buoys. Fencing may also be necessary to prevent unauthorized access to the
          surface water intake and supply facilities.

       2. What conditions cause fluctuations in the raw water quality?
          Raw water quality may vary for surface  water systems as  a result of a number
          of factors, such as rainfall, snow melt, temperature, and changes in the
          watershed. The inspector should ask the system operators what factors cause
          changes in raw water quality for their system and if there  are any steps that the
          system takes to minimize the impact.

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      3.  Can a unit be taken out of service for maintenance and the facility remain
          operational?  If so, how?  Can the unit Ibe locked out at the electrical
          service? If not, what is the method for preventing the starting of the unit
          during maintenance?
          The ability to maintain the intake structure and raw water pumps is important
          to'the water system's ability to provide a safe and reliable water supply. The
          system should have the ability to maintain an intake or raw water pump
          without having to take the entire water system offline.

      4.  Can water be withdrawn during a prolonged drought? What is the
          minimum projected water level? What is the level of the lowest
          withdrawal point?
          The system operators should be able to show how they can adjust the intake
          depth during periods when the level of the surface water source is low.

     Infiltration Galleries
An infiltration gallery is one means of using the natural filtration benefits of the ground to
reduce water quality variances. The infiltration gallery, shown in Figure 3-3, consists of a
perforated pipe in a gravel or sand bedding constructed along or beneath the source.
Typically, sand backfill is placed over the bedding to improve the filtration of the natural
soils in which the gallery is constructed. It is important that the embedment and backfill of
the infiltration pipe be protected so that it is not washed out. The perforated pipe is
connected to a well or caisson along the shore of the source. Raw water pumps lift the
water from the well to the treatment facility.  The wellhouse should be located at an
elevation above the highest flood level of the source.

Infiltration galleries are often under the direct influence of surface water and therefor are
frequently classified as GWUDI.  The water system needs to determine if an infiltration
gallery is classified as GWUDI and is considered to be a surface water source under the
definition used by its state. If so, it should be treated as a surface water source.

The design and construction of an infiltration gallery is similar to a ground water well,
therefore the assessment criteria for wells applies to  an infiltration gallery; however, there
are a few differences. The following additional assessment criteria are appropriate for an
infiltration gallery:

       1.  Is the water system experiencing any  significant fluctuations in water
           quality? If so, when and why?
           Fluctuations in water quality from an infiltration gallery may indicate the
           overlying sand or other bedding material has washed out, and the water is not
           being filtered as it flows from the surface to the collector well.  The system
           may need to excavate the infiltration gallery and replace the washed bedding.
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                                                                ฉArasmith Consulting Resource
                                          (Source: UFTREEO Center, 1998; Used with permission)
                            Figure 3-3.  Infiltration Gallery
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      2.  Is the infiltration gallery still providing an adequate supply of water? If
          not, when and why was the supply inadequate? When was the
          infiltration gallery last inspected? Was there any damage to the gallery—
          pipe, bedding, and backfill?  Does it appear that the backfill and bedding,
          if visible, were clogged with silt?  If so, how was it changed or cleaned?
          The sand overlaying the infiltration collector pipes may become clogged with
          silt or other fine sediments, reducing the rate at which water can flow into the
          collector pipes. The system may need to excavate and replace the bedding.

      3.  Has the source been evaluated for GWUDI? If the source is under the
          direct influence of surface water, is proper treatment provided (filtration,
          disinfection)?
          Many infiltration galleries in certain geographic areas are under the direct
          influence of surface water. GWUDI of surface water has increased sanitary
          risks because of the additional opportunities for contamination to enter the water
          supply.
     Springs
Springs occur where the natural flow of ground water rises to the surface.  There are two
types of springs, gravity and artesian. Gravity springs discharge from unconfined aquifers,
which are water-bearing aquifers that rest on an impervious stratum and outcrop to the
surface. Artesian springs discharge from artesian (confined) aquifers, which are aquifers
that have both an upper and lower layer of impermeable material that forms a natural barrier
of protection against contaminants. Artesian springs are under pressure because of the
confining strata between which the water-bearing aquifer lies. Because of the upper
confining layers, the water in the aquifer is at a pressure greater than the atmospheric
pressure. An artesian spring occurs where the artesian aquifer either is cracked by a fault
allowing the pressured water to escape  or outcrops at a low elevation. The general geologic
formations for each type of aquifer and spring are shown in Figure 3-4.  (UFTREEO
Center, 1998)

Springs may be considered either surface water or ground water sources, depending on their
characteristics and on the way a state classifies springs.  The water system needs to
determine if the spring is under the direct influence of surface water and if it would be
classified as a surface water source under the definition  used by its state. If so, it should be  '
treated as a surface water source.

When a spring is chosen for a water supply, the water system should determine that the
water quality is acceptable, the quantity of water available is adequate to meet the needs of
the water system, and the spring is protected from contamination. The quantity of water
available from a spring can vary, significantly due to changes in  ground water storage.
Depending on the type  of spring, changes in ground water storage can come from seasonal
variations such as dry periods and withdrawals of nearby wells.  Special steps should be
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 taken to prevent contamination of the spring during construction of the improvements
 necessary to supply the source water.
                                                           ฉArasmith Consulting Resources
                                        (Source: UFTREEO Center, 1998; Used with permission)
                  Figure 3-4.  Geological Formation for Springs
Many of the collection system improvements for a spring are similar to that for a well or an
infiltration gallery (see above subsections), depending on the type of spring.  If the spring is
artesian, a vertical well is drilled into the aquifer (either directly at the spring or near the
spring) and constructed in the same manner as a ground water well. Water rises in the well
due to the pressure of the artesian spring, so unlike ground water wells, a pump may not be
needed to raise the water in the well.  However, pumps may be used to deliver the water to
the treatment plant. If the spring is gravity driven, then a horizontal well (similar to an
infiltration gallery) is constructed to collect the spring water before it exits at the surface.

Since water from a gravity spring outcrops to the surface by gravity, pumps may only be
needed to feed the water to the treatment plant, instead of the pumps used to lift water from
the infiltration gallery well.

Due to the similarity of the spring water collection system to a ground water well or an
infiltration gallery, the assessment criteria for those facilities apply to the collection systems
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for springs; however, there are some differences. The following additional assessment
criteria are appropriate for springs:

       1.  Is the spring area protected from contact with animals and vandalism?

          Protective devices, such as good fences and warning signs, deter human and
          animal activities that might disturb the spring area.

       2.  Is the spring box or storage tank watertight, with a lockable, watertight,
          overlapping lid or cover? Does the sprimgbox have a screened overflow? Is
          there a drain with a screen and shutoff valve? Is the supply intake
          properly located and screened?

          The springbox or storage tank and cover need to be watertight to prevent
          undesirable water from entering.  The cover should also be lockable to prevent
          the access of unauthorized parties. Since most springs never stop producing
          water, an overflow is needed to ensure that water pressure does not build up and
          damage the springbox. Springboxes need  a drain to turn out the water in case
          the source water quality degrades. The end of the drain should have a screen to
          prevent the entrance of animals. The intake to the water system from the tank or
          springbox should be located about 6 inches above the bottom and screened to
          minimize the amount of sludge that is drawn into the intake from the chamber
          (UFTREEO Center, 1998).

       3.  Is there a diversion ditch around the upper end of the spring area? Is there
          an impervious barrier over the spring area to keep out rainwater and
          surface contamination?

          A diversion ditch keeps rainwater from flowing over the spring area and
          infiltrating the ground, and should be located at  the uphill end of the site.  A
          good impervious barrier, such as clay or a  plastic liner, can help ensure high
          quality water by preventing potential contaminants from entering the collection
          facilities.

       4.  Does the spring meet requirements for setbacks from sanitary hazards?

          Springs should meet appropriate state requirements for setback distances from
          sanitary hazards.

      Catchments and Cisterns
In some areas, catchments and cisterns are used to collect rain water from the roofs of
structures. Sometimes, the quantity and quality of the collected rain water may be doubtful,
but it may be the best (or only) source available for individuals or small communities
(UFTREEO, 1998). The biggest factor affecting the quality of the water collected is the
type of material used on the roofs, and the condition of the gutter system. The important
factors for quantity are the collection and storage areas, annual rainfall, and per capita use.
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 Particular attention should be paid to the material and condition of the roof and gutters
 when reviewing the design of the catchment system (see Figure 3-5 for the major
 components).  The roof and gutter system should be constructed of weather resistant
 material, such as metal or plastic. Debris from trees and brush should not be allowed to
 collect on the roof or accumulate in the gutter system.
                                                       DOWNSPOUT *  --
                                                       FROM ROOF
              ) MANHOLE COVER |
                             MAXIMUM WATER LEVEL
                SCREENED DRAIN |
                 V   	
                                                           ฉArasmith Consulting Resources
                                        (Source: UFTREEO Center, 1998; Used with permission)

            Figure 3-5.  Catchment and Cistern System Components
 Rain water flows off the roof into the gutters and then to a central collection point, a tank
• that is commonly known as a cistern. A diversion box should be provided at this central
 point to divert the first water that runs off the roof. This first flush typically contains the
 debris and bird droppings found on the roof and in the gutters at the time of the rain and
 should not be allowed to flow into the cistern. After the diversion of the first water, the
 diversion box is switched to allow the rain water to flow through a screen into the cistern.
 The screen is needed to collect the remaining debris.

 Roof structures are often accessible to rats, raccoons, opossums, birds, and other animals
 and therefore are vulnerable to contamination from animal populations that carry protozoan
 cysts pathogenic to humans. As a result, there may be significant potential sanitary risks
 associated with the use of catchments and cisterns as public water supply sources without
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proper treatment (e.g., at least disinfection to treat for potential bacterial and viral
contamination).

The cistern should be constructed of non-toxic materials that make it watertight. The access
cover to the cistern should be at least 2 inches above the surface, heavy enough to prevent
removal by children, and lockable. The piping for the cistern should include a drain for
cleaning, an overflow to allow water to escape the tank, and an intake to the system pump.
The drain and overflow should be screened on the end to prevent insects and animals from
getting into the cistern. A free-flowing drain line with an isolation valve should be located
at the bottom of the cistern.  The intake to the system should be installed at least six inches
above the floor of the cistern with a screen on it to prevent any debris that may have settled
from entering the system.

To assess catchment and cistern designs, the following criteria are appropriate:

       1. Is the water supply adequate to meet the needs of the community? If not,
          what other sources are available?
          The cistern should be capable of meeting the system's demand for water even
          during periods of drought or alternate sources should be provided. Inadequate
          capacity could lead to customers utilizing unsafe sources of water.
       2. What is the condition of the roof and the gutters? If signs of
          deterioration are evident, when will the system be renovated?
          The condition of the roof and gutters can have an impact upon the quality of
          the water collected in the cistern. The roof and gutter should be constructed of
          weather proofed materials and should not have the potential to leach
          contaminants into the water supply. There should be no accumulated debris
          on the roof or in the gutter, which could be washed into the cistern.

       3. Is there a diversion box?  Is the diversion operable?
          The first flush of runoff typically contains the highest level of debris and other
          potential source of pollutants. A diversion box prevents the first flush from
          entering the catchment.  The first flush tank should be emptied before the next
          rain.

       4. Is the cistern properly constructed? Does the water quality appear
          acceptable in the cistern (no floating debris, etc.)?
          The cistern should be watertight. There should be an adequate cover for the
          cistern, which is secure.  There should no way for contaminants  on the surface
          to enter the cistern.
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       5. Are there screens at the entrance to the cistern, at the drain overflow and
          intake to the system? Are the screens in good condition?
          There should be a drain pipe to allow for cleaning of the cistern and an
          overflow pipe. Both the drain and overflow pipes should be screened to
          prevent animals or insects from entering the cistern.

3.1.9    Condition of Source Facilities

The physical condition of the source facility can be a good indicator to the inspector of how
often the facility is visited and how well it is maintained. Regardless of the location, all
critical facilities should be visited at least once a day to determine that all equipment is
operating correctly.  If the grass around the facility is knee high, with no apparent trails
through the grass, a reasonable assumption can be made that the facility is not visited daily
(or maybe even monthly). Another indication of the general visitation schedule by
operation personnel is the amount of spider webs in the corners or dirt on the floor.

The overall condition of the equipment will provide some insight into the water system's
philosophy towards preventative maintenance. If the equipment appears to be in good
condition with little rusting, then the system places value on preventative maintenance.
However, if the equipment does not appear to be in good condition (e.g., zinc fittings
painted over), then the system either places little value on preventative maintenance, may
have little money allocated for maintenance, or has an inadequate staffing level to perform
maintenance.

Suggested assessment criteria for the physical condition of the source facility include:

       1. How often is the facility visited?
          Source facilities should be checked by system personnel at least once a day.

       2. Does the facility appear to be well maintained - grass mowed, equipment
          painted, facilities kept clean, etc.?
          The appearance of the facility does not directly impact the quality of the water,
          but it does provide an indication of the overall amount of maintenance which
          the facility receives.

       3. Is the facility required by the state or local government to have a rodent
          and pest control permit?  Does the facility have one? Are there any
          visible places where wildlife can enter the facility and take shelter
          (including rodents, birds, and snakes)?
          The inspector should evaluate the appropriateness of any rodent/pest control
          measures.  The inspector should observe whether there are any signs of the
          existence of wildlife inside the facility. While at the facility, the inspector
          should look for any signs of earlier flooding in the facility  or water marks on
          the walls that may be signs of equipment malfunctioning.
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3.1.10  Transmission of Source Water

Untreated water travels from the source to the treatment plant through a transmission
system of pipes. Some source water facilities are at a considerable distance from treatment
facilities.  The transmission lines present a potential opportunity for liquids and materials to
both enter and leave the system. If the raw water is used before it receives treatment, it
presents a sanitary risk and may be unsafe. If the transmission lines are not in good
condition, they may allow contaminants to enter the raw water supply or may cause the
supply to be interrupted. Transmission lines need to be assessed for sanitary risks during
the sanitary survey. The inspector should travel along the raw water transmission lines and
speak with the operators to verify information already obtained from maps and other records
about the location of transmission lines, air release valves, pressure release valves, drain
valves, and other pertinent information.

Suggested assessment criteria for the raw water transmission lines include:

       1. Do the transmission lines deliver all the raw water directly to the
          treatment plant?
          The transmission lines should not contain connections directly to any
          customers or to the distribution system. All raw water should be delivered to
          the treatment plant and should not be able to bypass the plant. The
          transmission pipes should not contain any valves that could be activated to
          permit bypassing. The inspector should check for any connections that may
          deliver untreated water to customers. If there are any connections to
          customers directly from the transmission lines, the inspector should check if
          adequate treatment is being provided.  If not, the inspector should inform the
          system that the connections present a serious sanitary risk and need to be
          removed.

       2. Are the transmission lines reliable for providing a continuous supply of
          raw water to the treatment plant?
          If the system relies on a single transmission line, a failure of this line could
          leave the system and consumers without water. If transmission pipes are in
          poor condition due to age, deterioration, or natural events (e.g., weather
          conditions, earthquakes), the inspector should assess the potential for failure
          and subsequent interruptions to the water  supply.

3.1.11  Priority Criteria

The following criteria related to the source water element of the sanitary survey are
considered high priority based on their potential for impacting public health:

       •  Source Water Quality - The quality of the raw water source can have a
          significant impact on treatability, due to rapid fluctuations in the physical,
          chemical, and biological characteristics of the source water (Section 3.1.4).
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       •  Source Water Quantity - The quantity of water available should be checked
          to determine that there is a long-term supply available (Section 3.1.5).
       •  Location of Source Facilities - The location of the raw water facilities can
          impact the operation of the water system and can affect how much water
          quality varies over time, particularly due to nearby sources of contamination
          and natural causes such as flooding (Section 3.1.6).
       •  Capacity of Source Facilities - The capacity of the source facilities should
          exceed the potential demands even when equipment is down for maintenance
          (Section 3.1.7).
       •  Condition of Source Facilities - If the physical condition of the facility is
          poor, this can be an indication of inadequate preventative maintenance by the
          system and can have a negative impact on system reliability (Section 3.1.9).

       •  Transmission of Source Water - All raw water needs to be properly treated
          before use.  If the transmissions lines can bypass the treatment plant or there
          are connections directly to consumers from the transmission line, a serious
          sanitary risk exists (Section 3.1.10).

3.2   Treatment

The type of treatment processes and facilities used to achieve safe drinking water are
dictated primarily by the quality of the source water and the regulatory requirements that
must be met. In general, most surface water sources require complete conventional
treatment which includes coagulation/flocculation, sedimentation/clarification, and
filtration processes to physically remove pathogens and other particulates, and
disinfection  to inactivate any pathogens that are not physically removed. The physical
facilities at a conventional surface water treatment plant typically include chemical feed
equipment, rapid mixing basins, fldcculation basins, sedimentation/clarification basins,
filters, and treated water storage facilities.  The chemical feed facilities usually include
storage and feed equipment for coagulants, disinfectants, and stabilizers.

In some cases, specific source water conditions may require supplemental treatment
processes and facilities. For example, aeration  is used to remove undesirable gases such
as radon and VOCs from source water.  Carbon adsorption (GAC) is used to control taste
and odor problems and to remove organic contaminants including VOCs, pesticides,
color- and turbidity-causing compounds and some inorganic contaminants such as radon
and some heavy metals. Chemical oxidation is used to facilitate precipitation and
improve the filtration process.  Softening is used to reduce scale forming tendencies. In
the case of high quality source water, complete surface water treatment may not be
necessary. For example, the treatment facilities for a GWUDI may consist only of direct
filtration and disinfection.

The sanitary survey inspector should evaluate all water treatment processes in use at the
water system. This evaluation should consider the design, operation, maintenance, and
management of the water treatment plant to identify existing or potential sanitary risks.

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Water treatment facilities are the primary means of preventing unacceptable drinking
water quality for public consumption.  The treatment facilities and processes should be
capable of removing or inactivating physical, chemical, and biological impurities in the
source water.  The new regulatory requirements related to the IESWTR and disinfection
byproduct control place additional demands on the treatment facilities. The treatment
facilities and processes should be evaluated to determine their ability to meet these
regulatory requirements and to provide an adequate supply of safe drinking water at all
times, including periods of high water demand and poor source water quality.
A sanitary survey of a treatment facility should:

       •   Analyze all the distinct parts of the treatment process, including but not
          , limited to coagulation/flocculation, sedimentation, filtration, disinfection,
           chemical feed systems, hydraulics, controls, and wastewater management;
       •   Review source water quality data that may impact the treatment process, such
           as turbidity, pH, alkalinity, and water temperature;
       •   Identify features that may pose a sanitary risk, such as cross connections in the
           plant; and
       •   Review the criteria, procedures, and documentation used to comply with
           regulatory requirements - adequate disinfection based on CT study, individual
           filter turbidities, finished turbidities, post backwash turbidity profiles, etc.

The inspector will need to review the design criteria, plant records, and compliance
strategies in addition to performing the actual inspection of the facility. The following
sections discuss specific portions of the treatment facility to be evaluated during an
inspection.                                                                     ......

3.2.1    Location of Treatment Facilities
   •'•':.     .                             .               ',             Z     '-."I.
Theoretically and preferably, all water treatment plants should be located above 100-year/
flood levels. However, in some locations this is not the case, particularly for some old
treatment facilities. Also all treatment plants and their raw water sources should be located
at a safe distance from potential sources of contamination. The sanitary survey inspector
should evaluate the location of the treatment facilities  with respect to any state regulations
regarding potential flooding and required distances from potential sanitary hazards. Onsite,
the sanitary survey inspector should confirm the location and elevation of the treatment .
facilities using a topographic map.  The inspector should ask about the activities  carried out
in nearby facilities and buildings. The  inspector should also ask the plant operator(s) about
any old water marks evident on the outside walls of any building within the facility and
about underground storage and farm tanks in the area and how long they have been there.

Suggested criteria for assessing the location of treatment facilities:

       1.  Is the treatment plant located at a level below the 100-year flood line?
      :     A treatment plant located in a flood plain should have  measures in place  to .
           avoid a shutdown during flood events.                           ••••••  ^

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       2.  Are there any sources of contamination in the vicinity of the treatment
          plant?
          Treatment plants located near farm industries, chemical and petroleum
          industries, open mine pits, downstream from a wastewater discharge point, or
          near or in an unsewered area may have a higher risk of having a contaminant
          end up in the water than treatment plants located far away from contamination
          sources.

3.2.2    Treatment Plant Schematic/Layout Map

A schematic or layout map of the public water supply treatment plant will enable the
inspector to obtain a quick understanding of the treatment type(s), what water quality
problems the plant was designed to treat, and how the plant is laid out. If possible, before
the site visit, the inspector should obtain a schematic or layout drawings of the treatment
plant. An example of a layout map of a water treatment plant is shown in Figure 3-6. The
layout map should show the major treatment processes and should be drawn in enough
detail to facilitate the inspector's understanding.

For identification purposes, the name and identification number of the public water system,
as well as the date of the sketch, should be included on the schematic. The dated
schematics will help future inspectors identify water system changes. The schematic should
be current and reflect any changes that have been made since initial construction of the
system and since the last sanitary survey.

Suggested criteria for assessing treatment plant schematic or layout drawing(s) are:

       1. Does the drawing(s) shows the name of the facility and date of the last
          modification made to the drawing(s)? Are the drawings up-to-date?
          This will help future inspectors know between which two sanitary surveys
          modifications took place. Taken together, a chronological set of schematics
          will help document a system's  history.

       2. Does the schematic or layout  map(s) contain the proper information (e.g.,
          a legend that explains key symbols used in the drawing(s), a numerical or
          a graph scale on the layout map)?
          With the aid of a legend, the inspector will get a better idea about the location
          of principal treatment units and appurtenant equipment.  The drawing  with its
          legend will provide the inspector with information useful for determining
          where to start and end the inspection, as well as areas that the inspector should
          focus on and inspect in particular detail.
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       3.  Does the schematic or layout map(s) identify treatment type(s)?
          The identification of treatment type(s) will give the inspector an indication
          about what the treatment plant was designed for and whether bypassing or
          bringing certain treatment units on-line in response to raw water quality
          changes is appropriate. A list of the types of treatment plants and information
          specific treatment processes and facilities are included in Section 3.2.4
          Treatment Processes and Facilities.

       4.  Are all treatment units shown on the schematic or layout map(s)? Is
          there a treatment unit (including chemical injection points) that appears
          to be out of place?
          Examples of out-of-place treatment are alum added at a clearwell and
          disinfectant only added ahead of a GAC filter. Treatment plant schematics
          and layout maps may not reflect the actual treatment plant configuration.
          Some design errors are corrected during construction and are not reflected in
          the layout drawings. In addition, construction errors or drafting errors can
          should verify whether any treatment that appears to be out-of-place on the
          drawings is out-of-place in  the actual plant.

3.2.3    Capacity of Treatment Facilities

One of the initial steps of the onsite visit should be determining the required capacity  of the
treatment facilities. The required capacity should be at least equal to the maximum daily
demand of the water system over the previous several years or as determined by the rules
and regulations of the state primacy agency. Reviewing the operating records of the plant
should provide the maximum daily demand. Generally, the maximum daily demand occurs
during the summer time. However, there have been situations where the  maximum daily
demand occurred during hard freezes in the winter, when customers left faucets running to
prevent their water pipes from freezing. Operating records for the last few years should be
checked to determine the historic maximum daily demand.

The state primacy agency may have rules and regulations that specify the capacity
requirements for source water supply facilities and individual treatment units. The existing
treatment facilities should be evaluated to determine if the capacity requirements are met.
The capacity of sedimentation basins is usually evaluated based on surface overflow rate
and hydraulic detention time.  The capacity of filter units is usually evaluated based on the
hydraulic loading rate. The inspector should identify the component of the treatment
process that most limits the production  capacity of the plant (i.e., the unit that reaches
maximum capacity first and thus prevents production of treated water at a higher rate).

The following are suggested assessment criteria to determine the adequacy of the treatment
facility capacity:

       1. What is the design capacity of the treatment facilities? What is the
          historical maximum daily demand of the water system?  What is the
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          storage capacity of the system?  Given service connections or population,
          are treatment facilities reasonable?
          The historical maximum daily demand of the system can be found in the
          operating records of the facility. From design and construction documents, the
          system capacity can be determined.  From the design capacity and maximum
          daily demand and population increase  or decrease trends, the inspector can
          determine whether the source water supply facilities are close to meeting its
          design capacity and whether expansion plans or upgrades need to be
          established.

          Based on storage capacity and the hourly consumption rate record over
          24 hours during the day when maximum daily demand occurs, the inspector
          can draw conclusions on whether the source water capacity can meet the
          maximum daily demand.

       2.  If the state primacy agency has specific treatment unit capacity
          requirements, does the system meet the requirements?
          Some state primacy agencies have set minimum requirements for the
          capacities of major treatment units, based on historical data for the area,
          industry standards, and GREPs. The state primacy agency criteria is usually
          established at levels adequate to ensure that capacity is available to meet any
          and all demands of the system's customers for normal as well as emergency
          use. Typically, the capacity requirement is based  on the number of
          connections served and fire fighting demand (e.g., raw water pumping
          capacity of 0.6 gpm per connection served). With the number of connections
          served by the system, the state required capacity of the facility can be
          determined.

       3.  Are treatment facilities capable of meeting the  required capacity with the
          largest unit out of service?
          Since the equipment used in a treatment plant is mechanical, it will be
          necessary to take individual units out of service periodically for maintenance,
          repair, or replacement. During this time period, the facility should be able to
          satisfy the maximum daily demand of the system.  To ensure that adequate
          capacity is available at all times, the capacity of any major treatment process
          should be determined with the largest unit out of service.

       4.  Can the treatment process be interrupted by power outages, etc.? What
          backup or standby provisions are available?  If a generator is provided .
          for emergency power, how often is the generator used?  Can the operator
          demonstrate that the backup systems are operational?
          Backup power generators should be checked on a  weekly basis.  They need to
          be exercised under load, rather than simply having the power turned on and
          off. Backup power generators should have sufficient power to run all essential
          treatment processes.

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       5. Can the operating characteristics of the existing units be checked? If so,
          does the system check them periodically? How does the existing
          operational point compare to the original operational characteristics of
          the unit? Should the capacity of the unit be derated? If so, what is the
          new capacity?
          As with most mechanical equipment, the equipment in a facility will degrade
          over time due to usage. For instance, the capacity of a raw water pump may
          decrease over time from the original nameplate capacity, due to wear of the
          impellers.  Periodically, the equipment should be checked to compare the
          present to original capacity. A meter at the treatment unit provides a means to
          check the capacity of individual units and the capacity of all units operating at
          one time. The system should read the meter regularly under normal operating
          conditions, to determine volumes, rates, and current capacity.  The results for
          a unit should then be compared to the original operating characteristics to
          determine the current operating performance. This check provides a means of
          determining the degree of wear of a unit. The capacity of a unit may have to
          be derated (lowered) if the present operating capacity is significantly less than
          the original. If a unit's capacity is derated, the overall capacity of the facility
          may be reduced and the new capacity may be less than required.  If the present
          capacity is less than the original, the equipment can either be repaired to
          obtain the original capacity or the actual capacity can be used in all further
          capacity determinations.

3.2.4    Treatment Processes and Facilities

The specific treatment processes and facilities at a surface water treatment plant and a
GWUDI of surface water treatment plant depend on the quality of the source water and
the regulatory requirements that must be met. The various combinations of these
processes and facilities are sometimes classified based on the overall treatment objective
of the plant as follows:

          •   Conventional Filtration - consists of facilities for rapid mixing, flocculation,
              sedimentation, filtration, and clearwell.  Typically has chemical addition
              points to provide for coagulation, oxidation, pH adjustment, fluoridation,
              and disinfection. Also should include facilities for residuals (e.g.,
              wastewater and sludge) management (e.g. treatment, disposal).

          •   Direct Filtration - consists of facilities for rapid mixing, flocculation,
              filtration, and clearwell storage.  Typically has chemical addition points to
              provide for coagulation, oxidation, pH adjustment, fluoridation, and
              disinfection. Also, should include facilities for residuals management.
          •   In-Line Filtration - consists of facilities for rapid mixing, filtration, and
              clearwell storage. Typically has chemical addition points provide for
              oxidation, pH adjustment, fluoridation, and disinfection. Also,  should
              include facilities for residuals management.
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       ''•••• Slow Sand Filtration — consists of a slow sand filter and clearwell storage .
              Typically has chemical addition points to provide for oxidation, pH
           ••  adjustment, fluoridation, and disinfection.
           •  Single Stage Softening — consists of facilities for rapid mixing,
              flocculation, sedimentation, filtration, and clearwell storage. Typically has
              chemical addition points to provide for coagulation (including the addition
              of chemicals such as lime and soda ash), oxidation, pH adjustment
              (including the addition of chemicals such as sodium hydroxide to increase
              pH and carbon dioxide for recarbonation), fluoridation, and disinfection.
              Also should include facilities for residuals management.
           •  Two Stage Softening - consists of facilities for lime rapid mixing,
              flocculation, sedimentation, lime rapid mixing, flocculation,
              sedimentation, filtration, and clearwell storage. Typically has chemical
              addition points to provide for coagulation (including the addition of
              chemicals such as lime and soda ash), oxidation, pH adjustment (including
              the addition of chemicals such as sodium hydroxide to increase pH and
              carbon dioxide for recarbonation), fluoridation, and disinfection. Also
              should include facilities for residuals management.
           •  Conventional Filtration/Softening - consists of facilities for rapid mixing,
              flocculation, sedimentation, lime rapid mixing, flocculation,
              sedimentation, filtration, and clearwell storage. Typically has chemical
              addition points to provide for coagulation, oxidation, pH adjustment
              (including carbon dioxide addition), lime addition, fluoridation, and
              disinfection. Also, should include facilities for residuals management.
           •  Split and Complex Treatment Trains - treatment plants with parallel
              treatment trains that may consist of identical or different treatment units.
              Typical examples would be where the influent is split directly or through
              an equalization basin into two parallel trains, with one treatment train
              consisting of one process (such as conventional coagulation,
              sedimentation, and dual media media filtration), and the other treatment
              train consisting of a different process (such as a upflow clarification and
              deep bed GAC filtration).  Other complex treatment trains may contain
              aeration units and/ or membrane filtration units. In addition, the treatment
              plant should include facilities for residuals managment.
           •  Membrane Filtration - typically consists of pressure-driven membranes.
              These technologies are employed in drinking water treatment facilities to
              remove various contaminants. Micro-filtration membranes are used to
              filter out particulates includmg,pathogenic cysts. Ultrafiltration
              membranes are used to remove specific dissolved organics such as
              disinfection byproduct precursors and to remove particulates.  Nano-
              filtration is used to  remove calcium and magnesium ions  (hardness) and
              disinfection byproducts precursors. It is also used to remove microbial
              contamination including viruses. Reverse osmosis (RO) membranes  are
              typically used to remove organic and inorganic contamination.

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           •   Greensand Filtration - consists of a pumping station, a continuous or
              intermittent potassium permanganate chemical feed system, the greensand
              filter itself, and a disinfection unit following the filtration process.
              Typically employed in ground water systems with iron problems.
           •   Simple Aeration Plant - consists of facilities for aeration, followed by
              disinfection treatment units. These units are found in ground water
              systems, including some ground water under the direct influence of
              (GWUDI) surface water systems.
           •   Disinfection Treatment - consists of a disinfection unit. Surface water,
              GWUDI of surface water, and ground water systems employ this type of
              treatment.

The treatment processes and facilities being used at a treatment plant should be evaluated
with respect to the regulatory requirements of the state primacy agency.  If the required
treatment processes are not in place, then the files and information gathered before
beginning the survey should be checked for waivers and/or exceptions granted by the state
primacy agency, to determine if the existing treatment facilities are acceptable. A more
detailed discussion of specific treatment processes and facilities found at surface water
treatment plants is included below. The inspector should make certain that individual unit
treatment processes are being operated within their design specifications.

     3.2.4.1    Presedimentation
Presedimentation basins are typically used at treatment plants with raw water sources that
are highly turbid. In such cases, the presedimentation process allows the removal of
larger suspended matter and provides a more uniform quality of raw water.
Presedimentation basins also provide an important buffer in the event that the primary
source of supply is temporarily impacted by a chemical spill or other source of
contamination. The presedimentation process is sometimes supplemented with aeration
equipment to help control taste and odor problems.

Presedimentation basins are typically designed with large storage volumes that can meet
the design capacity of the treatment plant for several days or weeks. In cold regions,
these basins are usually designed with depths of greater than  15 feet and have additional
capacity to account for surface freezing.  In very hot climates, the basins are designed to
account for excessive evaporation and some evapotranspiration.

Suggested criteria for assessing presedimentation facilities include:

       1.  Is the total capacity of the presedimentation basins large enough to
           accomplish the purpose of reducing turbidity?
           The main function of the presedimentation basin is to reduce turbidity by
           causing elements such as silt, clay, and other collodial material to settle out of
           the water to the bottom of the basin. The inspector should review and
           compare the turbidity levels of water drawn from the inlet and the outlet of the
           presettlement basin(s) to conclude if it is functioning adequately.

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       2.  How often are the presedimentation basins cleaned?
          The inspector should look at the records and ask the treatment plants
          operator(s) about the frequency of cleaning the presedimentation basins and
          how it is done.

       3.  Do waterfowl cause a problem during certain periods and how does the
          plant operator(s) deal with this problem?
          Waterfowl take refuge in ponds and settled water basins like presedimentation
          basins. In some areas they rest in large numbers on the water surface where
          they feed and excrete, posing a serious source of microbial and organic
          contamination.

     3.2.4.2   Flow Control and Metering Systems
Two types of flow measurement are encountered in a water treatment plant: open channel
flow measurement and closed pipe flow measurements. There are various types of flow
control and metering devices.  Open channel flow measurement includes Parsall flume and
weir flow measurement. How measurement devices for full flow closed pipes are diverse.
These include turbine meters, positive displacement meters, metering pumps,
electromagnetic flow meters, ultrasonic flow meters, drag-force flow meters, and variable
pressure-drop flowmeter such as the Venturi type tube flow meter (Doebelin, 1983).

Suggested criteria for assessing flow control and metering systems are:

       1.  Are flow measurement devices installed at source water inlet and finished
          water outlet? Are they functioning? Are they calibrated to assure
          accuracy?
          The sanitary survey inspector should take note of any out of service on-line
          flow measurement meter.  The inspector should also note any missing flow
          measurement devices.  This is important because  flow rate is an important
          factor in determining required chemical additions. Having inaccurate flow
          measurement will result in under or over dosing of chemicals that might cause
          serious sanitary risks to water consumers.

       2.  Are there adequate flow measurement devices  thoughout the treatment
          process?
          Flow meters should be installed at least at points where filter backwash is
          recycled, where a split in the treatment train occurs, and before and after major
          treatment units such as a clearwell.

     3.2.4.3   Rapid Mix
In a typical water treatment plant, the coagulant chemicals are  introduced into the raw water
ahead of or directly in the rapid or flash mix unit. The purpose of the rapid mix unit is to
provide a thorough and complete mixing of the raw water and coagulant chemicals. Mixing
can be achieved by the use of mechanical mixers, diffusers or baffles in a basin(s), or a
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static mixer in the raw water line. Figure 3-7 shows three different configurations for rapid
mix units.

Diligent operation and process control are important for good performance of rapid mix
units. One of the biggest problems with rapid mix units is providing enough energy to
completely mix the coagulant chemicals with the particulates in raw water.
                  tK-UNE STATIC MIXER

1
L
• D-
j
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ซ->.

jt
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-D
                        MECHANICAL
                                                             D
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                                0-0

                                D--D
                                                          MECHANICAL
 Figure 3-7. Schematic Drawings of Types of Rapid Mix Unit Configurations
One means of estimating the mixing energy used for the rapid mix is calculating the
velocity gradient, G.  The velocity gradient is a function of the energy used (water
horsepower) and the volume of the basin.

The formula for velocity gradient is as follows:
                                     G=
in which

G    =   Velocity gradient, in feet per second per foot (fps/ft) or sec"
p     =   Power to the water, ft-lb/sec
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V    =   Volume of basin, in cubic feet
jj,    =   Viscosity (0.273 x 10"4 lb-sec/ft2 at 50 ฐF)


The G for the rapid mix process should range from 700 to 1,000 fps/ft, depending on the
detention time of the basin (Reynolds, 1982).

The design detention time in a typical mechanical rapid mix unit ranges from 15 to 60
seconds. Recent developments in treatment technology are focused on providing more
mixing energy with less detention time.  For instance, the static in-line mixer has a very
short detention time, but imparts tremendous mixing energy into the water.

Plants should have more than one rapid mix unit at the treatment plant. With two or more
units, depending on the design flow, one unit can be removed from service for maintenance
and the plant can remain in operation. If the plant has to be shutdown to perform
maintenance (e.g., if there is only one rapid mix unit), maintenance may be performed less
often and the condition of the unit may suffer.  Based on generally recommended
engineering practices and the Ten State Standards of 1997 (GLUMRB, 1997), there should
be at least two rapid mix units if the design flow of the plant is greater than three mgd.

Suggested assessment criteria for the rapid mix process include:

        1.  Does the rapid mix unit visually appear adequate?
           The inspector should look for signs of equipment deterioration that might
           negatively affect the treatment process arid the sanitary condition. Examples
           of inadequate equipment conditions include rusting on the inside and/or the
           outside of the mixer. Rust areas are signs of potential or imminent equipment
           break down and a source of concern, because they are potential breeding
           grounds to many microorganisms that might end up in the drinking water
           distribution network.

           The inspector should also look for signs of corrosion if oxidants are injected
           into the raw water just before the rapid mixing process.  The inspector should
           note any signs of leaks around chemical injection points and should note if
           early signs of leaks exist. The inspector should also  look for signs of calcium
           buildup where water softening is practiced.  Excessive calcium buildup can
           adversely impact both the effectiveness and efficiency of the mixing unit.

           The  inspector should look for signs of cracks or breaks in the hopper of dry
           feed rapid mixers.  If liquid coagulants, coagulant aids or oxidants are used,
           the inspector should inspect liquid lines for signs of  clogging.  The inspector
           also should ask about the preventive maintenance program and the schedule.
           The  inspector needs to examine the last entries in the repair log as to when the
           last preventative maintenance of the rapid mixer occurred and when
           unscheduled repairs had to be made and under what  circumstances. This will
           give the inspector an idea about whether more frequent inspection and
           preventive maintenance ought to occur.

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           The inspector should look at the general sanitary condition of the housing of
           the rapid mix unit. Moldy, dusty, and dirty walls and floors are signs of
           unsanitary conditions.  The inspector should note the existence of wildlife
           taking shelter inside and even outside the housing unit and should note if there
           is a possibility that a wild animal or its feathers, hair, or droppings may end up
           inside the rapid mixing unit.

        2.  Are coagulant chemicals being fed continuously during treatment plant
           operations?

           Intermittent chemical feed can lead to uneven treatment of the whole volume
           of water entering the treatment plant.  The inspector should look for signs of
           intermittent chemical feed and should note any discussions with the plant
           operator about the causes of intermittent chemical feed and potential solutions
           to this problem.  The inspector should determine if the water system has a
           mechanism for monitoring coagulant  feed and providing an alarm if any
           interruptions  in coagulant feed occur.

        3.  Does the plant have multiple mix units? How often is maintenance done?
           Rapid mixing units should be kept clean, well maintained, and ready for use.
           They should be rotated in service with the other mixing units.  The inspector
           should note whether these idle units are put in service routinely following a
           rotation schedule or only when the operational unit is out of service.

        4.  Is the mechanical equipment working? Are there any hydraulic
           inadequacies?

           Hydraulic inadequacies such as overflowing of the rapid mixing unit or rise of
           water level in the unit to the point where  it splatters are signs of improper
           operation, clogging of water inlet and/or  outlet, or improper design.

           The sanitary surveyor should ask that idle units be run during his visit even for
           a short time to ensure that the mechanical equipment is working.  The
           inspector should  note if all the mixing units are well lubricated (e.g., operation
           is smooth and vibration is minimal) and appear to be  well maintained. The
           surveyor should note whether moving parts of mixing units are causing
           unusual noises. The surveyor should conduct visual inspection of the mixing
           blades and note signs of chipped, broken, or missing blades. He should also
           note if clumps of coagulants are attached  to the mixer shaft or blade surfaces.
           Coagulant clumps on the mixer blades or shaft will reduce  the efficiency of
           the mixer and hence will result in a lower velocity gradient and impair the
           desired uniform mixing of coagulants  with influent water.  The inspector
           should look for any visual signs of inadequate mixing, such as dead zones and
           low mixing velocity.
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      5.  Is the rate of mixing adjustable, so that the correct mixing can be
          provided at all flows? If so, can the operator adjust the rate of mixing?
          Mixing units with adjustable mixing rates can be used with different types of
          coagulants and chemicals. Flow-paced adjustable mixing rates ensure that
          adequate energy is being delivered during different flow conditions,
          particularly at the design flow rate.

      6.  What is the design G? Is it within the generally accepted range? What is
          the detention  time? Is it within the generally accepted range?
          Knowing the design G value and the detention time at which the unit was
          designed, the inspector should make sure that the velocity gradient G and the
          minimum detention time are met if the system operates at design flow. During
          low flow periods, the inspector needs to  make sure that all the mixer blades
          are fully immersed in water (otherwise inadequate mixing may occur).

          The inspector should look further for signs of inadequate rapid mixing at the
          influent entry point to the flocculator.  Signs such as clumps of dry coagulants
          and immediate precipitation may imply that rapid mixing is not occurring  at
          the desired level and/or the coagulant being used is not of the grade it is
          supposed to be, or the coagulant being used is incompatible with the quality of
          the water being treated.

       7.  Have rapid mix units been evaluated for cross-connections?
          Cross-connections, particularly from submerged inlets for chemical feeds, are
          common. The inspector should check for cross-connections to help ensure the
          integrity of the water supply.

     3.2.4.4   Chemicals and Chemical Feed Systems
The type of chemicals that are used at a surface water treatment plant and a GWUDI of
surface water treatment plant depend on the specific treatment facilities  and objectives.  The
two most common chemicals that are used in surface water treatment process are coagulants
and disinfectants.  GWUDI of surface water treatment processes are likely to use
disinfectants and coagulants, and many also use lime or soda ash for softening.  Coagulants
are used to condition the water for effective particle removal through sedimentation and
filtration.  To accomplish this a primary coagulant, such as aluminum sulphate or ferric
sulphate, is added at the rapid mixing basin. Coagulant aids, such as polymers, are
sometimes used to supplement primary coagulants at different points between the rapid
mixing basin and filters. Disinfectants are used to inactivate pathogens  that may not be
physically removed during sedimentation and filtration. Chlorine, chloramines, and
chlorine dioxide are the most common disinfectants, although there is growing interest in
ozone and ultraviolet (UV) light. Both the coagulation/flocculation process and the
disinfection process are described in more detail in subsequent sections. Chemicals are also
used at a surface water treatment plant for oxidation, corrosion control,  pH adjustment,
softening, taste and odor control, iron and manganese removal, organics and inorganics
removal, and fluoridation.

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 3.  CONDUCTING THE SURVEY
 Oxidation is used for taste, color, and odor control, iron and manganese removal, sulfur
 removal, and removal of synthetic organics like herbicides and pesticides. For water
 treatment, the oxidants used include chlorine, chlorine dioxide, permanganate, oxygen, and
 ozone. The oxidant used in a particular situation is determined by the contaminants present,
 the raw water quality, and local issues (e.g., costs). (AWWA and ASCE, 1998)

 Water stabilization is used at many surface water treatment plants to prevent water
 conditions that are either corrosive or scale forming. Corrosive water can deteriorate water
 system piping and degrade the quality of drinking water delivered to the customer.  In most
 cases, the corrosive conditions can be corrected by adjusting the pH and alkalinity of the
 water with the addition of lime or caustic soda.  Corrosive conditions can also be controlled
 by adding a corrosion inhibitor to the water.  Hard water can cause scale forming problems
 due to relatively high levels of dissolved minerals, mainly calcium and magnesium. In these
 cases, a softening process involving the addition of lime is used to reduce the scale forming
 tendency of the water.

 In addition to oxidation, carbon adsorption is also used to remove organics. Organics can
 cause taste and odor problems and can contribute to the formation of THMs. Activated
 carbon, either in powder or granular form, is used to adsorb the organic substances.
 Fluoridation is the addition of fluoride—either sodium fluoride or sodium silicofluoride
 (both dry powders) or hydrofluosilicic acid (liquid)—to the water supply in order to achieve
 the desired level of fluoride in drinking water. Fluoride is generally added to drinking  water
 to help reduce dental problems in consumers. (UFTREEO Center, 1998)

 The systems used for  handling, storing, and applying treatment chemicals are dependent on
 the chemical characteristics, the quantity used, and control system needed. A typical liquid
 chemical feed system would include: (a) a storage tank; (b) a metering pump with a suction
 line into the storage tank; (c) a discharge line with a check valve and injector at the
 application point; and (d) a flow switch to control  the metering pump operation. If the flow
 switch is automatic, it must be tied to a flow meter or another control sensor. This type of
 liquid chemical feed system is shown in Figure 3-8.

 The feed system for a dry chemical is very different from that for a liquid chemical, due to
 the difference in physical characteristics of the chemical being fed. A dry feed system
 would include: (a) a gravimetric or volumetric feeder to meter the dry chemical; (b) a
 mixing tank or solution chamber with a mixer; and (c) a gravity discharge line to the
 application point. Typically an open line or channel is used to carry the mixed "liquid"
 chemical to the application point for ease of"cleaning and maintenance. The general
 equipment arrangement for a dry chemical feed system is shown in Figure 3-9.  The sanitary
 survey inspector should be aware that some states do not consider the vacuum breaker
 shown in Figure 3-9 to be adequate protection. Therefore, the sanitary survey inspector
 should consult relevant state regulations on what constitutes acceptable equipment for water
 treatment.
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                                                           3. CONDUCTING THE SURVEY
                                                          ฉArasmith Consulting Resources
                                             (Source: UFTREEO, 1998; Used with permission)
                   Figure 3-8. Liquid Chemical Feed System


These chemical feed systems also may include bulk storage facilities that need to be
inspected. Day tanks should be used for liquid chemicals that are bought in large quantities
and stored in bulk tanks. The use of day tanks helps to limit the amount of chemicals that
can enter a water system if pump failure occurs and chemicals siphon into the water supply.
Chemical feed systems should be carefully inspected for potential cross-connections with
potable water. All potable water make-up or delivery lines connected with chemical feed
systems should be equipped with non-return flow valves.
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April 1999

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 3.  CONDUCTING THE SURVEY
                                    VOLUMETRIC
                                                               POISE WEIGHT I
                                                 MERCURY SWITCH I
                                                   J
                                                          STATIONARY DECK f~



                                         fUi.  ,    T-——-^-^M
                                         ?  1  | HEXTURE |     (( O jjjp
               STATIONARY PICK |       [ WEIGH PUCKS |
                                    GRAVIMETRIC
                                                             ฉArasmith Consulting Resources
                                               (Source: UFTREEO, 1998; Used with permission)
                      Figure 3-9. Dry Chemical Feed System
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The feed system for a gaseous chemical can be either a vacuum or pressure feed system,
depending on the hazardous nature of the gas. For example, a vacuum feed system is used
for chlorine, which is very hazardous, while a pressure feed system is used for ozone and
carbon dioxide.  For both systems, there is:  (a) a gas storage tank; (b)  a line to a feeder with
a pressure regulator; (c) a feeder with a rotameter to measure and control the amount of gas
fed; and (d) a discharge line from the feeder to either an injector for a vacuum system or the
application point for a pressure system. For a vacuum, system, water flows through the
injector creating a vacuum on the gas feed line that causes the gas to flow. The vacuum
system is considered less hazardous than the pressure system, because of the reduced
potential for high volume gas leaks. High capacity feed systems may also use vaporizers.
The general equipment arrangement for a gaseous chemical feed system is shown in
Figure 3-10. All the valves for a system like the one in Figure 3-10 should be non-return
valves to provide protection against backsiphonage and back pressure backflow.
                           -HKSSUKC CAUtt
                           (o-ioo
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  !W CMMCft *ปTฃR
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                                                                     TO
                                                                     •uccnoM AT r.v
                                                                     MCCTKMM.H.
                                        HftSSUW. RtCUUUQK
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     SCAU (TYPJ
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                                                              valves are non-return valves.

                  Figure 3-10. Gaseous Chemiical Feed System


 Suggested assessment criteria for chemical feed systems include:
 EPA Guidance Manual                        3-49
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                        April 1999

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 3. CONDUCTING THE SURVEY
       1.  What chemicals are used? Are the chemicals approved for use in
           drinking water?
           Check for a National Sanitation Foundation (NSF) or Underwriters
           Laboratories (UL) determination that chemicals used conform to all applicable
           requirements of NSF Standard 60:  Drinking Water Chemicals - Health
           Effects. Treatment plant operators may be using compounds or chemicals that
           are not NSF approved.  These plants may have used these chemicals before the
           EPA established the Drinking Water Additives program and continued using
           them after EPA established that program. Starch is an example of a
           compound that was formerly applied as a coagulant in drinking water
           treatment and is no longer approved for use in water treatment.

       2.  Are the chemicals that are used for treating water appropriate for
           meeting the water quality goals of the system?
           Water systems may purchase and use chemicals that are not appropriate for the
           plant or its treatment objectives (e.g., an operator may be convinced by a
           chemical company sales person that a particular product is the best and should
           be used at the plant, even though it is not appropriate for the specific
           application). The inspector should assess whether the chemicals used in
           treating the water are appropriate.

       3.  What chemical amounts are used - average and maximum? Are the
           various systems sized to feed more than the maximum amount required?
           It is important that the treatment plant have a capacity to apply chemicals
           above the current maximum daily use. One hundred and fifty percent of
           maximum use is recommended. The treatment plant should always have
           excess capacity to deal with unexpected deterioration in raw water quality
           resulting from natural and man-made causes, and should maintain excess
           chemical feed capacity to respond to a period of unusually high water demand.

       4.  Where are various chemicals applied?
           The inspector should inspect chemical feed points and note where and how the
           chemicals are added, whether the feed points are active  or standby, whether
           the application points are appropriate, and the compatibility of the feed points
           with other chemicals used at the plant. The inspector should note whether the
           point of application can be used to supply other chemicals with different
          chemical and physical characteristics, and make the determination if the feed
          points can be used inappropriately.  Any signs  of previous or current leaks at
           the chemical feed points and its equipment should be noted. The inspector
           should ask and note down answers as to when any leaks occurred, why they
           occurred, and how they were contained.

       5. What type of chemical feed equipment is used? Are the materials used
          for each chemical feed system compatible with the chemical?  What is the
          general  condition of the chemical feed equipment?

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         The inspector should note the type of chemical feed equipment and its ability
         to feed chemicals on a continuous basis.  The chemical feed equipment should
         be clean and free from dust, oil, dirt, and vapor. Pipes should be free from
         signs of cracks and leaks. The equipment should be rust free, and the
         inspector should record and inquire about any unusual noise emanating from
         any moving parts.  The inspector should review the preventive maintenance
         program for the chemical feed equipment and check the repair log.

      6.  How often is the feed rate checked for each chemical?  How does the
         operator determine the amount of chemicals used on a daily - weekly -
         monthly basis? Is a  measurement device provided - flow meter or
         calibration cylinder  for liquid chemicalls and scale for dry chemicals?
         Are there provisions to calibrate the chemical feed equipment?
         The chlorine feed rate is usually measured by a rotameter, while the feeding
         rate of liquid chlorine is measured using a valve meter. All chemical feed
         equipment is calibrated at the time of installation, however as equipment ages
         and as flow regimes change, the equipment requires re-calibration. In
         addition, when replacement parts are installed, and other treatment equipment
         is attached to the treatment train, feeding equipment should be re-calibrated.
         Therefore, the inspector needs to note if the treatment plant periodically tests
         and recalibrates chemical feed equipment and whether re-calibration took
         place following changes to the treatment process or maintenance to the
         chemical feeding equipment itself.  The inspector should inquire about
         calibration checks and how they are done, and review any calibration records
         for the feed equipment.

      7.  Is the chemical feed equipment adjustable? Is the control of the chemical
         feed equipment manual or automatic?  What is the control parameter
         (e.g., raw water flow rate) for each chemical feed system? Does the
         system use day tanks for liquid chemicals bought in large quantities?
         The majority of chemical feed equipment is adjustable. Chemical feed
         equipment adjustment can be manual and/or  automatic. If the adjustment is
         automatic, the inspector should note whether the operator can override the
         automatic adjustment in cases of malfunctioning. The method for controlling
         chemical feed quantity is important. The inspector should note the conditions
         that cause accidental  overfeeding of chemicals and the steps that are necessary
         to protect against it.  The use of day tanks is one method for limiting
         accidental overfeeding.

      8. Is a standby feeder and/or metering pump provided for each chemical?
         Is it operable? Is it large enough to replace the largest unit that might
         fail?
         According to generally recommended engineering practices and the Ten State
         Standards (GLUMRB, 1997), essential equipment, such as chemical feed
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 3.  CONDUCTING THE SURVEY
           equipment and feed pumps, should be redundant. Redundant equipment
           should be of a capacity equivalent to the largest unit.

        9.  Is backflow prevention provided on the water lines used for chemical feed
           makeup?
           All lines supplying water for chemical feed makeup should be equipped with
           backflow prevention devices to prevent cross-connections and contamination
           of potable water.

        10. What type of storage facilities are provided?  Is the storage area for each
           chemical adequate and safe?  Is containment provided for a potential
           spill? What provisions are provided for cleanup of a spill? If a drain is
           provided, where does it discharge? Are incompatible chemicals stored
           together? Are facilities properly labeled?
           Chemical storage area capacity should be adequate to allow space for free
           access for loading and unloading of chemicals. The bulk storage facility
           should have indicators for chemicals storage levels. The storage containers
           should have a convenient method for determining the amount of chemical in
           each container. The storage facility should have safeguards against accidental
           spills, and like every other treatment space, should have a clean water source
           under high pressure and a drain for effective cleaning and decontamination. In
           the case of some gaseous chemicals, like chlorine, special ventilation
           equipment and the availability of OSHA approved breathing apparatus may be
           required. Breathing equipment and other personnel safety equipment and gear
           should be stored outside the storage area where the equipment can be safely
           accessed. Incompatible chemicals should be stored separately. For example,
           strong acids should not be stored near chlorites. The chemicals storage and
           the storage facility itself should be located so as to not allow a chemical spill
           to reach the raw water source, the treated water, or water being treated.  In  ,
           addition, every container in the storage area should be labeled and every
           storage area should be labeled to identify what chemicals supposed to be
           stored in it.

       11. How much storage is provided at average/maximum usage?  What is
           required by the state primacy agency? If storage provided is less than
           required, what is the local resupply availability?
          The inspector should be able to assess, from the information provided on
          chemical use rates and water demand, whether the chemical storage capacity is
          adequate and in compliance with state regulations or with the Ten State
          Standards (30 days supply at the average chemical consumption rate)
          (GLUMRB, 1997).  If the state requires more storage or allows less storage,
          the inspector should note the basis for the required storage capacity. Some
          water systems are reluctant to store as much as the recommended 30-day
          supply of chlorine gas or other highly dangerous chemicals onsite since they
          pose a safety risk to operators and the community. If the system keeps less
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          than the required supply onsite, the inspector should document why and ask
          the operator about resupply options. The inspector should ask about reliable
          sources of chemicals resupply and whether local alternative suppliers are
          available.

       12. What is the general condition of the building/room housing the chemical
          feed equipment? Are dusty and dry chemicals, and feed equipment
          housed separately? Is proper and adequate ventilation provided?
          The general condition of the building housing the chemicals is an indicator of
          the standard of maintenance the operator upholds. Adequate ventilation,
          heating, and air conditioning are important in maintaining the sanitary
          conditions within the storage facility and the treatment plant as a whole.  The
          equipment for controlling and removing dust and vapors in the chemical
          building/room should be functional and effective.

     3.2.4.5    Coagulation/Fiocculation
The coagulation/flocculation process at a surface water treatment plant is essential to
properly condition raw water for effective particle removal through sedimentation and
filtration.  Although coagulation/flocculation is sometimes referred to as a two step
process, coagulation is generally understood to begin at the point of coagulant addition
and continue during the flocculation process.  Coagulation is initiated by rapidly
dispersing a coagulant, such as aluminum sulphate, in the raw water under high energy
mixing conditions to cause the destabilization and initial contact of small particles
suspended in the raw water. The particles attach to each other,  the coagulant, or
coagulant aid to form settleable particles (floe).  This is followed by gentle mixing, or
flocculation, to improve the contact of the particles and encourage the destabilized
particles to form into larger, denser solids that are more easily removed during
sedimentation and filtration. The size and quality of the larger floe particles formed in
the final stage of flocculation are indicators of the overall effectiveness of the
coagulation/flocculation process.

The coagulant dose that is required to  treat raw water is determined based on various
chemical, physical, and biological tests conducted both onsite and offsite of the treatment
plant.  Of particular importance are the onsite jar tests. These tests are conducted to
determine the type and dose of coagulant to be used in response to a change in key raw
water quality parameters such as turbidity, temperature, and alkalinity. The sanitary
survey inspector should ask the operators how often they conduct jar tests and how the
current coagulant dose was determined. If time allows, the inspector should have the
operators perform a jar test during the inspection.

The physical facilities required for coagulation/flocculation include chemical feed
equipment, rapid mixing facilities, and flocculation facilities. Chemical feed equipment
and rapid mixing facilities were covered in  previous sections.

There are two basic types of flocculation units - baffled and mechanical. Baffled
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 3. CONDUCTING THE SURVEY
 flocculation units usually include a system of serpentine channels, ported walls, or
 diversion plates that allow gentle hydraulic mixing as the water flows through.
 Mechanical flocculation units usually include chambers or basins equipped with
 mechanically driven mixing devices. Figure 3-11 shows examples of two mechanical
 flocculators - a horizontal paddle flocculator and a vertical paddle flocculator.  For the
 vertical flocculator, water enters through the ports on the left and then goes into the
 compartment on the right side; the exit compartment is not shown.

 Diligent operation and process control are important for good performance of the
 flocculation process. Adequate mixing energy is needed to promote the collision of
 destabilized particles to form floe that will precipitate in the sedimentation basins. Tapered
 mixing energy is frequently used to keep large particles in suspension, promote particle
 collisions and growth, and prevent shearing of floe. The optimum configuration for tapered
 mixing depends upon the type of mixing equipment number of stages, water temperature
 and turbidity, and plant flow rate. The velocity gradient, G, provides a means to calculate
 the mixing energy used for the flocculation process. For most water treatment plants, the G
 for the flocculation process should start at 50 to 100 fps/ft in the first stage of flocculation,
 depending on the detention time of the basin, and decrease to 20 to 50 fps/ft in the second or
 third stage (JMM, 1985).

 Controlling the tip speed on mechanical mixers is another method for minimizing the
 shearing of floe during the flocculation process. If the tip speed of the mixer is too high,
 then floe particles will be sheared. For most water treatment plants, the peripheral tip speed
 of the mixers should be between 0.5 to 2.0 fps (Sanks, 1978). The inspector can roughly
 estimate the tip speed by means of a stop watch and observing the distance cut by the tip of
 the paddle.  This might not be attainable in the first stage because of the poor visibility of
 the mixing paddles moving in the very turbid waters.

 For most water treatment plants, the design detention time in the flocculation basin ranges
 from 20 to 60 minutes (JMM,  1985). The sanitary survey inspector should be aware that
 waters with  low turbidity require longer detention times than waters with higher turbidity
 levels. To reduce attenuation time in the flocculation and sedimentation basins, coagulant
 aids and polymers are used.

 Another design parameter for flocculators is GT(G times detention Time), which is used as
 an indicator of the capability of the flocculation process to cause particle collisions. For
 most water treatment plants, the GTfor the flocculation process should range from 30,000
 to 120,000, depending on the characteristics of the water (JMM, 1985).

 Most plants  today have more than one coagulation/flocculation unit at the treatment plant.
 With two or more units, one unit can be removed from service for maintenance and the
 plant can remain in operation.  In general, there should be at least two coagulation/
 flocculation  units.
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                                                        3. CONDUCTING THE SURVEY
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                                                 andASCE, 1998; Used with permission)



                 Figure 3-11.  Mechanical Flocculator Types
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 3.  CONDUCTING THE SURVEY
 Suggested assessment criteria for the coagulation/flocculation process include:

        1.  What type of flocculation facilities are being used? Does the
           coagulation/flocculation process visually appear adequate?
           The inpector should note the type of flocculation facilities (baffled units or
           mechanical mixers). If the water system is using baffled units, the inspector
           should identify whether the units have serpentine channels, ported walls, or
           diversion plates. The inspector should be able to visually determine good floe
           formation prior to sedimentation. Best floe size ranges from 0.1 to 3 mm in
           diameter.

        2.  Is there any evidence of clumps of coagulants in the first compartment of
           the flocculator?
           The inspector should watch for any clumps being discharged into the
           flocculator.  Also, if possible, the inspector should look for signs of sediments
           in the first compartment of the flocculator.

        3.  Is the mechanical equipment working? Are there any hydraulic
           inadequacies?
           All mechanical equipment should be functional.  Standby equipment should
           always be in a ready-to-operate state.  Instrumentation to monitor motor
           speeds, flow rates, pH, and temperature also should be functional and
           calibrated. Hydraulic inadequacies may be visually detected in the
           flocculation, sedimentation, and filtration stages. Indications of hydraulic
           inadequacies include visible surges of water through the flocculation basins,
           short circuiting of floe particles through the basins, stationary floes in dead
           zones, and unusual and buildup of sludge in the basins.

        4.  Does a preventive maintenance program exist?
           Manufacturers and equipment suppliers provide preventive maintenance
           schedules. The treatment plant operators should adhere to these schedules.

        5.  Is the rate of mixing adjustable, so that the correct mixing can be
           provided at all flows?  If so, can the operator adjust the rate of mixing?
           Adjusting flocculator mixing rates can be done either automatically or
           manually. Mixing rates can be changed by removing and adding planks onto
           the arms of the rotating shaft. The inspector should ask the operator about the
           frequency of adjusting mixing rates and how it is done.

       6.  What is the G, GT, and tip speed? Is it within the generally accepted
           range? What is the detention time?  Is it within the generally accepted
           range?

           If available, values for G, detention time, GT,  and tip speed need to be
           collected for both design values and operation values at the time of the
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          sanitary survey. Acceptable G values should range between 100/sec to 20/sec
          (JMM, 1985); GT values should range between 20,000 to 120,000 (JMM,
          1985); detention time may range between 20 to 60 minutes (JMM, 1985); and
          tip speed between 0.5 ft/sec to 2 ft/sec (Sanks, 1978).

     3.2.4.6    Sedimentation/Clarification
One of the most important processes in a water treatment facility is the settling of
flocculated particles following coagulation/flocculation, called sedimentation or
clarification.  Floe removal occurs during a protracted quiescence period of a continuous
flow in a sedimentation basin or clarifier.  Today, essentially all continuous flow
sedimentation basins include continuous sludge removal with mechanical equipment and
the old fill and draw basins are obsolete.  Efficient operation of the clarification process
allows the filtration process, which follows, to operate longer between backwashing and
with fewer problems.

Typically, a clarifier will have four zones, each with a characteristic function. The four
zones and their associated functions are:

       •  Inlet zone - A transition zone that converts the influent flow to the uniform,
          steady flow desired in the settling zone;
       •  Settling zone - The section of the clarifier in which settling occurs. This zone
          should be free of interference from the other zones;
       •  Outlet zone - A transition zone that converts the  steady flow from the settling
          zone to the effluent flow; and
       •  Sludge zone - The section of the clarifier that the floe particles settle into.
          The sludge accumulates in this zone to prevent interference with the removal
          of particles in the settling zone.

Clarifiers can be classified based on their configuration and type of flow. Types of clarifiers
include horizontal flow units, inclined flow units, and upflow clarifiers. Horizontal flow
units are generally rectangular or circular in shape, although square tanks are also used.
Water flows through the unit in a horizontal manner, but can follow various types of flow
patterns. These units are considered conventional clarifiers and are the most commonly
used type for drinking water treatment. The various shapes and flows of conventional
clarifiers are shown in Figure 3-12. (AWWA and ASCE, 1998; AWWA, 1990)

Inclined flow units include tube or plate settlers, which are generally mounted in rectangular
or circular basins.  These units are high-rate modifications of conventional clarifiers. They
are considered high-rate clarifiers because they can generally be loaded at higher rates than
the conventional clarifiers decscribed above.  Tube settlers are designed with several
shallow parallel tubes at an incline and adjacent to one another. Plate settlers consist of
vertically inclined plates onto which solids first settle and then slide down into a basin
below. The designs for both tube and plate settlers increase the surface area and decrease
the distance for particle settling, and also reduce flow through velocity to reduce scouring.
All of these factors enhance solids removal. (AWWA and ASCE, 1998; AWWA, 1990)

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 3. CONDUCTING THE SURVEY
               (A)  RECTANGULAR SETTLING
               TANK  - RECTILINEAR  FLOW
                                    IttMKI
                                                        SOW
                        (C) PERIPHERAL-FEED SETTLING
                            TANK - SPIRAL FLOW
               (B) CENTER-FEED SETTLING
                 TANK - SOURCE FLOW
                                                        (ฃ) SQUARE  SETTLING
                                                        TANK - RADIAL  FLOW
             (D) PERIFERAL-FEED SETTLING
                 TANK -  RADIAL FLOW
                                         (Source: AWWA andASCE, 1998; Used with permission)

                      Figure 3-12.  Different Clarifier Shapes
Upflow clarifiers are units that generally have chemical mixing, flocculation, and
sedimentation in a single tank. Some units may have a separate rapid mixer, rather than
feeding chemicals directly to the clarifier inlet pipe for mixing within the unit. Upflow
clarifiers include solids-contact units such as sludge-blanket clarifiers and slurry
recirculation clarifiers, which are often used for water softening processes. These units are
designed to provide more efficient flocculation, greater particle contact, more uniform flow,
and less short-circuiting. Because of these factors solids-contact units can often handle
three or four times the hydraulic loading of conventional clarifiers. (AWWA and ASCE,
1998; AWWA, 1990)
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Clarifier characteristics which significantly impact floe settling efficiency include the tank
surface area (dependent on overflow rate), depth (dependent on detention time), and the
velocity of the flow through the clarifier, which is dependent on the cross-sectional area and
configuration of the basin. The weir loading rate at the effluent launderers is also important
to prevent the breakup of any floe particles that may reach the launderers.

The surface overflow rate should be equal to the settling velocity of the floe particles
entering the basin. The detention time should be adequate for the removal of all solids. The
velocity through the basin should be uniform over the cross-section of the basin. The
effluent launderer overflow rate should be small.  The values for the various design factors
should be conservative to allow for site specific circumstances. General design value'
ranges are shown in Table 3-1.

Special consideration should be given to the inlet and outlet flow conditions in evaluating
the performance of clarifiers. The inlet flow should be  distributed uniformly between
sedimentation basins and the flow to each basin should be distributed uniformly over the
full cross section of the individual basin. In general, the performance of the basin is
controlled more by the inlet condition than the outlet condition.

                       Table 3-1.  Clarifier Design Factors
/•^•%. * j^^ ;Sarface Overflow Rate (gpin/ft2) *//
Alum floe
Lime softening
Tube settlers (overall basin rate)
Plate settlers (overall basin rate)
Upflow units
Lime softening/Upflow units
Detention Time (hour)
Velocity (fpm)
0.4-
fl 4
\/*"T
1.0-
2.0-
0.7-
0.7-
1.5-
1.0-
^
0.7
1.4
3.0
6.0
1.8
2.2
4
3.0
                                       (Modified from A WWA and ASCE, 1998)
To evaluate the performance of the clarification process, the best criteria is the turbidity of
the settled water leaving the clarifiers.  In general, the turbidity of the water leaving a
clarifier should be no greater than 10 times the acceptable turbidity level of the finished
(i.e., filtered) water. Filters are assumed to remove at least 90% of the remaining particles
in the water.  Some states require that settled water turbidity be less than 5 NTU. For
optimized turbidity removal goals, settled water with a turbidity of less than 2 NTU is
expected when the average raw water turbidity is greater than 10 NTU, and 1 NTU when
average raw water turbidity is less than 10 NTU. Under the Comprehensive Performance
Evaluation (CPE) process EPA has established an optimization goal of 2 NTU for water
leaving the sedimentation basin.
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Sludge accumulation in the clarifier has to be removed to maintain the clarification process
at peak efficiency.  Sludge should be removed on a continuous or time-controlled basis. In
plants with a low solids loading, sludge is typically removed from the basin intermittently
for 5 to 15 minutes every hour, which is called a time-controlled basis. For those plants
with a high solids loading, sludge is typically removed continuously.

Similar to the previous treatment processes, many plants have more than one clarifier/
sedimentation basin at the treatment plant. With two or more units, depending on the
projected water demands, one unit can be removed from service for maintenance and the
plant can remain in operation. There should be at least two clarification units. If a plant has •
only one unit, then maintenance of that unit may suffer, because the plant has to be
shutdown to perform maintenance.

Suggested assessment criteria for the clarification process include:

       1.  What type of sedimentation/clarification process and facilities are being
           used? Does the sedimentation/clarification process visually appear
           adequate?
           The inspector should determine what type of process and facilities (e.g., cross
           flow sedimentation basin, radial flow sedimentation basin, upflow solids
           contact clarifier) are used and whether they appear adequate.  Near the outlet
           of the sedimentation basin, water should be visibly clear.

       2.  Is the flow distributed evenly to all basins?  Is the inlet flow distributed
           uniformly over the full cross section?
           The inspector should look for signs of bridging or short circuiting and should
           look for signs of floes breaking up at the sedimentation basin inlet.  The
           inspector should inspect the mechanism through which the flow is evenly
           distributed among the multiple basins. Uneven flow distribution may result in
           the basins receiving disproportionately high flows and this may cause less than
           optimum sedimentation.

       3.  Does the plant have multiple units with some that are not in use? Are the
           idle basins in a condition to be used if needed?
           Not all sedimentation units are used during low demand. Standby
           sedimentation basins should be inspected for their readiness to be used.  The
           inspector should check the condition of any empty basin for cracks,
           cleanliness,  and paint condition, and should note whether plants, moss, or
           other botanical forms are growing inside the basin. The inspector should also
           note whether the in-service sedimentation basins contain any larvae, toads, or
           fish.
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       4.  Is the mechanical equipment working?  Are there any hydraulic
          inadequacies?
          Sludge removal equipment should be functional. Manual controls for
          overriding automatic controls should be inspected and tested. A turbulent
          flow regime is an obvious sign of hydraulic inadequacies. Turbid water at the
          basin outlet during high flow conditions may indicate hydraulic overloading.

       5.  What is the surface overflow rate, detention time, and the velocity flow?
          Is it within the generally accepted range?
          The inspector should record the plant flow rate and confirm the basin
          dimensions during the inspection. From this information, the inspector may
          calculate the surface overflow rate, detention time, and velocity flow. If the
          values of these parameters are outside the generally acceptable range, the
          inspector should try with the help of the operator to determine if there is a
          specific reason or reasons for operating at the calculated parameters.  Poorly
          maintained weirs may cause short circuiting that might affect both the
          overflow rate and the sedimentation process.

       6.  Does there appear to be too much sludge in the basin(s)? Is it impacting
          settled water performance?  How is sludge removed from the clarifier(s)?
          How often is sludge removed?
          Too much sludge in the sedimentation basin is an indication of inadequate
          sludge removal rate.  An indication  of inadequate sludge removal is when the
          settled material appears to be in a colloidal suspension with upward movement
          occurring. Excessive sludge accumulations in a clarifier may interfere with
          the solids removal process and lead to anaerobic conditions in the basin. The
          inspector should record the frequency of sludge removal during the period of
          inspection and should ask about seasonal fluctuations and extreme operational
          conditions.

       7.  What is the settled water turbidity? Does it meet the general criteria?
          Settled water turbidity should not exceed a level of 5 NTU. This is assuming
          that filtration will drop this turbidity level to less than 0.5 NTU. If the settled
          water NTU levels are higher than 5 NTU, the inspector should pay closer
          attention to the subsequent treatment barriers. For optimized turbidity
          removal goals, settled water with a turbidity of less than 2 NTU is expected
          when the average raw water turbidity is greater than 10 NTU, and 1 NTU
          when average raw water turbidity is less than 10 NTU. The CPE process uses
          2 NTU as an optimization goal for water leaving the sedimentation process.
          For further information on turbidity levels, see EPA's Handbook:  Optimizing
          Water Treatment Plant Performance Using the Composite Correction
          Program (EPA, 1998b).
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     3.2.4.7    Filtration
The filtration process is the final barrier for physical removal of particles at a surface
water treatment plant.  Without it, the suspended particles that remain in the water
following the sedimentation/clarification process would be delivered to the customers.
Depending on the quality of the source water, these particles may include pathogens that
are resistant to disinfection and significantly increase the risk of waterborne disease. To
minimize this risk, water from the sedimentation/clarification process should to be passed
through a properly designed and operated filtration system.  Filtration in a water treatment
plant is an adaption of the natural process that occurs as water moves through granular
soils. Over time, filtration enhancements for solids removal have been developed to
include the use of coagulants, and various types of filter media, underdrain design, and
backwashing techniques.

Filtration systems are divided into two general categories - gravity and pressure. Pressure
filters are typically used at small water treatment plants. These filters usually consist of a
pressure vessel or tank that contains a porous filter media, an underdrain system, and
piping for inlet and outlet flow and backwash. Pumping facilities are used to force settled
water through the media in the pressure filter and into a clearwell. A major disadvantage
of pressure filters is that the media cannot be visually observed during backwash or easily
inspected for the formation of mudballs.

Gravity filters are the most common filtration system found at surface water treatment
plants. These units differ significantly from pressure filters in that the media and
underdrain system are contained in a filter box that is open to the atmosphere, and water
flows through the media by gravity. There are two types of flow control systems for
gravity filters - constant rate and declining rate. Constant rate  filters are generally
equipped with an effluent rate-of-flow controller that includes  a flow measuring device
and an automatically adjusting valve.  A constant filtration rate can also be accomplished
by splitting the influent flow to each filter.  Constant rate filters can be further divided
into those that operate under a relatively fixed water level common to all the filters, and
those that operate under rising water levels that vary in each filter depending on the filter
headloss.

A declining rate filter, on the other hand, usually includes submerged inlets that allow
diversion of influent flow from a dirty filter to a clean filter.  There are no effluent rate-
of-flow controllers, although an orifice plate is sometimes used to establish a maximum
filtration rate for a clean filter. Declining rate filters start with a high filtration rate that
declines as the filter begins to plug with filtered solids.  Although the initial filtration rate
of the declining rate filter is usually higher than that of a constant rate filter, the overall
production rate of a constant rate filter will usually be greater assuming the filter run of
the two filters is the same.

Filter media systems are usually identified according to the number of media layers (e.g.
single, dual, or multiple media) and the type of media (e.g. sand, anthracite). Single or
mono media filters usually consist of sand, although anthracite and GAC beds are also
used. When single media sand filters were first developed, they were referred to as rapid

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sand filters to distinguish them from the older slow sand filtration systems that were
common at the time.  Filtration rates have increased even more with the development of
dual and multiple media filtration systems. Dual media is the most common and consists
of a layer of anthracite over a layer of sand.  Multiple media usually includes anthracite
and sand layers over a third layer of denser material such as garnet.

Media depths vary with the type of filter and media. Total media depths of 30 to 36 inches
are typical with a minimum depth of 24 inches. Single media filters that utilize anthracite
or GAC may have deeper beds of 48 inches. Typical maximum filtration rates for the more
common filters and media types are shown in Table 3-2.
                  Table 3-2.  Typical Maximum Filtration Rates
<->*'*'" ^^ ' ~t ^ ,
- ^ ซ Filter/Media Type
Pressure - All media types
Gravity - Rapid Sand/Constant Rate
Gravity - Rapid Sand/ Declining Rate
Gravity - Dual or Multiple Media/Constant Rate
Gravity - Dual or Multiple Media/Declining Rate
Filtration Rate (gpm/ft2)
2
2
3
5
6.5
                                                          (Source: TNRCC, 1997)
A variety of underdrain systems are used to support the filter media, allow collection of
the filtered water, and distribute backwash supply water. The most common underdrain
systems include perforated laterals, perforated support blocks, and false floors with
nozzles.  In cases where the underdrain openings are larger than the media to be
supported, a layer of graded gravel is installed between the underdrain system and the
media. Some underdrain systems include features that allow for air scour as well as the
distribution of washwater during backwash.

The filtration units should include the features and controls necessary to assure proper
monitoring and operation of the filter. The specific features and controls will depend on
the type of filter and how the filtration rate is controlled. Loss-of-head gauges are used to
provide the difference between influent and effluent pressure or head, so that the
condition of the filter media can be monitored. Rate-of-flow controllers or flow limiting
devices are used to control the filtration rate  and prevent surges through the media that
may cause particle breakthough. On-line turbidimeters on the filter effluent lines are used
along with loss-of-head data to monitor the condition of the media and determine when
the filter should be backwashed.

Filtration units should also be equipped with facilities to clean the filter media when it
becomes dirty.  The typical approach to cleaning or backwashing a dirty filter is to force
potable water back up through the media at a high rate causing the media to expand 20 to
30 percent. As the media expands, the particles adhering to the media grains are flushed
out of the filter to waste.  The facilities and equipment that are used to clean filters
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include backwash supply pumps or elevated washwater tanks, surface wash or air scour
equipment, associated piping and controls, and wastewater management/disposal
facilities.

The operational procedures that are used to backwash a filter depend on the design of the
filter, the condition of the filter media, and the temperature of the backwash supply water.
If a plant has a dual or multiple media filter, the media should be restratified before the
completion of the backwash. In order to restratify these types of media correctly,
backwash practices using surface wash or simultaneous air-water application should be
followed by a backwash. A multiple media filter, for example, may restrict the use of
surface wash or air scour to the beginning of the backwash cycle in order to assure proper
restratification of the media layers. If the filter media is a mono media type, then no
restratification is needed and the backwash method is not restricted (AWWA and ASCE,
1998). In addition, higher washwater temperatures result in lower water viscosities, so
higher washwater supply rates  may be required in the summer than in the winter to
achieve the same bed expansion.

An effective backwash procedure usually includes the following steps: adjusting the raw
water flow rate (to prevent hydraulic surges in the remaining filters), gradually increasing
the washwater supply rate, restricting surface wash or air scour to the beginning of the
backwash cycle (to allow proper media restratification and minimize media loss),
maintaining the maximum washwater flow rate until the  water on the top of the filter is
visibly clear, gradually decreasing the washwater flow rate, observing idle time before
reactivating the filter, and gradually increasing the filtration rate when the clean filter is
reactivated.  Table 3-3  includes more specific information on filter backwash procedures.
Operators should be following the backwashing method described in the written
operational procedures for the  specific filter. In all cases, the filter backwash procedure
that is used should provide effective cleaning of the media, protect the structural integrity
of the media and underdrain system,  and minimize post backwash turbidity spikes in the
filtered water. The backwash water should be evenly distributed throughout the filter
during a backwash. The turbidity of the backwash waste should be measured during the
inspection to determine if the length of the backwash is adequate.

The criteria that are used to initiate a filter backwash impact the effectiveness of the
backwash, the condition of the media, and the filtered water quality.  In the past, filter run
time and headless have been used as the primary criteria for backwashing a filter. Filter
run times range from 12 to 72  hours with 24 hours being typical.  A filter headless of 8 to
10 feet has also been used as a trigger for filter backwash. More recently, and with the
increasing use of individual filter turbidimeters, the turbidity of the water leaving the
filter has become the overriding criteria for initiating backwash.  Some plants use an
individual filter turbidity goal  of 0.1 NTU  as a trigger for backwash before target levels
for loss-of-head or filter run time have been reached (AWWA and ASCE, 1998).

An increasing number  of facilities are adding filter aids and using filter-to-waste piping to
improve the effectiveness of the filtration process.  The filter aids usually consist of a
polymer or coagulant that is added in small dosages to the settled water prior to the filters.


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 Filter aids can also be added to the backwash supply water at the end of the backwash
 process to help minimize particle breakthrough when the filter is restarted. Filter-to-
 waste is used at many facilities to eliminate problems with post-backwash turbidity
 spikes, but requires the installation of special piping that is not possible at all plants.

                  Table 3-3. Recommended Backwash Rates
Backwash Method
Upflow Water Wash ( 1 step)
Upflow Low Rate Water Wash with
Initial Air Scour (2 steps)
(1) Air Scour
(2) Low Rate Water Wash
Upflow High Rate Water Wash with
Initial Air Scour (2 steps)
(1) Air Scour
(2) High Rate Water Wash
Concurrent Upflow Water Wash and
Air Scour (2 steps)
(1) Concurrent Air and Water First
(2) Water Wash only
Upflow Water Wash with Surface
Wash (3 steps)
(1) Surface Wash only
(2) Low Rate Water Wash*
(3) High Rate Water Wash*
*with concurrent surface wash
Water Wash
Bate
(gpm/ft2)
15-23

5-7.5

15-23

6.3-7.5
6.3-15

0.5-2.0
5-7.5
15-23

Water Wash
Duration
(minutes)'
3-15

3-5

3-5

5-10
5-10

1-3
5-10
1-5

, Air Scour
Rate
(scfm/ft2)
-

1-2

2-5

6-8

-

' Air Scour
' Duration
(minutes)
—

3-5

3-5

5-10

—

                                                        (Source: AWWA andASCE, 1998)

In addition to the conventional filtration systems described above, several other filtration
technologies are used in the water treatment industry. Some are older systems, such as
slow sand filtration and diatomaceous earth filtration. One of the more recent
technologies that is receiving increased attention is membrane filtration.  These filtration
units use pressure driven membranes to achieve levels of particulate and contaminant
removal that are not possible with conventional filtration systems. Micro-filtration
membranes are used to filter out particulates including pathogenic cysts.  Ultrafiltration
membranes are used to remove specific dissolved organics such as disinfection byproduct
precursors and to remove particulates. Nano-filtration is used to remove calcium and
magnesium ions (hardness) and disinfection byproducts precursors. It is also used to
remove microbial contamination including viruses. Reverse osmosis (RO) membranes
are typical used to remove organic and inorganic contamination. Typically RO
membranes are used to purify raw waters containing high levels of total dissolved solids
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such as brackish water and sea water. All membrane technologies require some kind of
pretreatment. Pre-screens are commonly used with micro- and ultra-filtration.  Cartridge
filters are commonly used with nano-filtration and RO membranes.  Typically ultra- and
micro-filtration units consist of a number of modules mounted on skids. Nano-filtration
and RO units consist of a number of elements housed in pressure vessels which in turn
are mounted in trains.

Suggested assessment criteria for filtration include:
       1. What type of filtration system is being used (gravity or pressure; constant
          or declining rate) and what kind of media has been installed (mono
          media, dual media, or multi media)?
          •   What is the maximum filtration rate at design capacity with one filter out
              of service? Is it at or less than the maximum water demand?
              Overflowing filters are a sign of inadequate hydraulic conditions. If the
              maximum water demand is at or higher than design capacity, then the
              system should have expansion or water conservation plans prepared.

          If a pressure filtration system is installed, then the following should be
          checked:

          •   When was the last internal inspection of the filters performed? Is the
              inspection frequency in accordance with local/state requirements? Were
              the media and depth, internal piping, and interior surface of the pressure
              vessel checked? Can the operator provide copy of the inspection report?
              Were there any deficiencies noted in the inspection report? If so, have the
              deficiencies been corrected?
              Manufacturers, equipment suppliers, and many states require periodic
              inspection of pressure filters.  Many operators will not be able to inspect
              the intervals of the pressure filter, but should be monitoring whether the
              filter is functioning properly or not. The litmus test for any filter during
              the sanitary survey visit is to observe whether the turbidity of the finished
              water is acceptable and that the drop in turbidity level between the influent
              to the filter and the effluent is at least 90 percent.  This can be easily
              determined using an accurate turbidimeter. If operationally possible at the
              time of inspection, the inspector should ask that the filter be operated at
              peak hourly rate and design flow rate.  Otherwise, the inspector should ask
              the operator how the filters performed the last time the peak hourly flow
              rate and design flow rate occurred at the plant.

          •   Ask the operator to backwash a filter.  What are the means and method for
              backwashing a filter? Is the correct backwash procedure followed based
              on the filter media type and appurtenances? What is the high rate
              backwash flow? Is it adequate?
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               It is useful to observe the backwash operation to determine if proper
               backwash procedures are followed. The inspector should note how the
               wastewater from backwash operations is managed or disposed of.

           •   What is the turbidity of the backwash waste?

               The turbidity of the backwash waste should be measured by the inspector
               during the inspection to determine if the backwash length is adequate. The
               turbidity of backwash waste at the end of the backwash process should be
               very close to the turbidity of the water used in the backwash.

           •   What is the turbidity level of the effluent water following the backwash?
               The inspector should measure the turbidity of the filter effluent water to
               determine if the filter is functioning as it is supposed to after backwashing.
               In addition to turbidity, underdrain flow rate should be measured. A post-
               backwash turbidity profile using on-line turbidity meter is important in
               indicating filter performance. In addition to turbidity measurements, the
               filter effluent flow rate should also be recorded from the filter control
               panel of from a flow meter, if available.

           If & gravity filtration system is installed, then the following should be
           checked:

               An inspection 6f the filters should be completed. Note that it may not be
               possible to check on all filters in a plant; therefore, the inspector should
               determine which filter or two should be checked based on the available on-
               line instrumentation and discussions with the operator(s).

               After completely draining the filter(s) that will be checked and
              backwashed, the inspector should visually check the  filter.

           •   Is there any visible indication of problems on the surface of the filter?
              Visible evidence of problems would be paniculate matter remaining on the
              surface; mudballs, mounding, cracks, holes, depressions in the media
              surface; and an  uneven media surface.

           •   Are there any pressure relief vents from the underdrain through the filter
              media?  What are the construction means and method of the vent system?
              What is the condition of the piping? Is protection from insects and
              animals entering the vent provided? Can the vent be flooded by water —
              filtered, unflitered,  or other?

              The inspector should look for signs of poor sanitation in the underdrain
              area (filter piping gallery). These include the presence of mold, smut on
              the walls and floors, and insect and animal droppings.
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          e
Obtain information on the subsurface condition of the filter media and
underdrain system based on depth measurements and limited excavations.
What are the type, depth, and condition of the filter media? Is the support
gravel level?

Depth measurements using a steel rod provide information on the depth of
the filter media and the levelness of the underdrain support system.
Limited excavations provide information on the  subsurface condition of
the media, and in the case of dual or multiple media, provide information
on the stratification of the media layers. The inspector should note
problems such as mudballs or support gravel within the media, improper
stratification of media layers, inadequate media depth, and significant
variations in the elevation of the support gravel.  A core sample of the
filter media can also be used to evaluate subsurface media conditions, but
usually does not provide as much information as depth measurements and
limited excavation. Additional information on the collection and
interpretation of core samples of filter media can be found in EPA's
manual addressing CPEs (comprehensive performance evaluations) (EPA,
1998b).

Written inspection procedures and training should be provided to
inspectors who are expected to perform subsurface media evaluations to
assure the personal safety of the inspector and to minimize the potential
for damage to the filter media and underdrain system. The media in some
filters (such as constant rate, rising level filter banks) are deep enough to
be designated as confined spaces and pose special safety hazards.  There
are other safety issues such as the slippery surfaces down in the filter unit.
In some cases, there are also structural concerns related to walking on the
media surface or in the backwash troughs.  The results of a recent
inspection  conducted by a qualified filter contractor may provide the
necessary information without the inspector having to perform a
subsurface media evaluation.

After completing the inspection of the filter, the inspector should ask the
operator to prepare the filter for backwashing. What are the means and
method for backwashing? Is the correct backwash procedure followed
based on the filter media type and appurtenances?  What is the high rate
backwash flow? Is it adequate?
Note the means and method used.  Filtered water (not settled water) should
be used to  flood the media before backwashing. All air should be
expunged from the underdrain and media by this flooding before
backwashing the filter.

The inspector should also note if the correct backwash procedure is
followed based on the filter media type and appurtenances, and the high
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              rate backwash flow. The inspector should note if the high rate backwash
              flow is adequate, and if there is even distribution of water/air across the
              filter. Any boiling of the media and any explosions of the media due to
              trapped air should be noted. When refilling the drained filter, the media
              should be slowly flooded with backwash supply water to protect against
              damage that can be caused by entrapped air in the media and underdrain
              system.

              Backwash troughs should be inspected for levelness. In addition, surface
              wash arms and nozzles should be operational and functioning
              appropriately.

           •   What is the turbidity of the backwash waste?
              The turbidity of the backwash waste should be measured by the inspector
              during the inspection to determine if the backwash length is adequate. The
              turbidity of backwash waste at the end of the backwash  process should be
              very close to the turbidity of the water used in the backwash.

           •   What is the turbidity level of the effluent water following the backwash?
              The inspector should measure the turbidity of the filter effluent water to
              determine if the filter is functioning as it is supposed to  after backwashing.
              In addition to turbidity, underdrain flow rate should be measured.  A post-
              backwash turbidity profile using on-line turbidity meter is important in
              indicating filter performance. In addition to turbidity measurements, the
              filter effluent flow rate should also be recorded from the filter control
              panel of from a flow meter, if available.

       2.  Is the monitoring instrumentation (loss-of-head, effluent flow rate, and
           filtered water turbidity) working for all filters? What condition is the
           instrumentation in?
           The monitoring instruments should be present  and functional. The inspector
           should ask the plant operator about the frequency of monitoring equipment
           calibration and should note if the calibration frequency and procedures are in
           accordance with manufacturers' recommendations and state regulatory
           requirements.

       3.  What criteria are used by operators to determine when a filter requires
           backwashing? Do all operators of the treatment plant use the same
           criteria? Are filters ever stopped, then started-up again without
           backwashing them first? Are filters ever "bumped" to extend filter runs?
           The inspector should note how the operators determine the need to backwash
           the filter. It is important to note whether the backwash is triggered by
           measuring head loss or rise of water levels in the filters, by an increase in
           turbidity levels in the finished water, or other reasons that might be as simple
           as an  automated preset-backwash timing based on manufacturer or salesman

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          recommendation. The inspector also should note if all operators at the plant
          adhere to the same criteria. Some operators "bump" their filters to extend the
          length of the filter run. Bumping is done by opening the backwash valve
          during the filter run to dislodge trapped solids. This is a bad practice that
          results in an immediate increase in filtered water turbidity.

       4.  What equipment is included in the backwash system? What is the
          capacity of this system?  Is there a backup backwash system?  What is its
          capacity? Is it operable? Is there a means of measuring the backwash
          flow rate? Is it working? What is its condition? When was the
          flowmeter calibrated last? Can the backwash flow be varied to allow for
          varying conditions? If so, can the operator adjust the rate of flow?
          Backwash pumping system and piping capacity should be recorded.  The
          inspector should make sure that the pipes and  valves of the backwash system
          are properly color coded, the backwash flow meter is functional, and the last
          calibration date is available. The inspector should note if the backwash flow
          rate has been adjusted and for what reason.

       5.  Are newly backwashed filters brought back into service at low rates that
          are gradually increased (ramped-up) in order to minimize post-backwash
          turbidity spikes? Are operating filter flow  rates reduced when another
          filter is backwashed?
          Newly backwashed filters should be brought back online at a low loading rate
          and then the loading rate gradually increased to the pre-wash loading rate
          levels. This practice will prevent compaction of the filter media and will allow
          the filterable material to attach to the filter media. The practice of gradual
          increase in filter loading rate reduces the levels of post-backwash filter
          effluent turbidity spikes.

       6.  What is the condition of the piping in the filter gallery? Is it color coded
          for the use or service in accordance  with local/state requirements? Are
          there any cross-connections?
          All pipes in the filter gallery should be color coded and marked in accordance
          with local and state regulations.

       7.  Is there a floor drain to remove all leaking water from the filter gallery
          floor?
          The inspector should note any leaks from valves and pipes and check the floor
          drain to determine if it is partially or totally clogged. The inspector should
          also determine the point of discharge for the floor drain and any other drains
          in the filter gallery.  Some plants are designed with the clearwell located
          underneath the filter gallery. Drains should not discharge to the clearwell and
          drain piping should not pass through the clearwell.
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      3.2.4.8   Disinfection

 The practice of disinfection has proven to be one of the most important advances in
 reducing the incidence of waterborne disease.  In this regard, disinfection is an essential
 component of the surface water and GWUDI of surface water treatment process to assure
 the destruction or inactivation of disease causing organisms that may not be physically
 removed during sedimentation and filtration. Two sets of regulations affect the type of
 disinfectants that are used and where they are applied in the treatment process. First, the
 disinfection process should assure specific reductions of Giardia and viruses required by
 the Surface Water Treatment Rule (SWTR). Second, the disinfection process is restricted
 by regulations limiting the formation of certain disinfection byproducts (DBFs). With the
 enacment of the Stage 1 DBF Rule in December 1998,  any public water system that treats
 its water with a chemical disinfectant must meet MCLs or treatment techniques for
 several disinfectant residuals (chloramines, chlorine dioxide, chlorine) and their
 byproducts [TTHMs (total trihalomethanes), haloacetic acids (HAAS), chlorite, bromatej.
 It is important that the inspector evaluate whether the disinfection system is adequate to
 ensure compliance with current drinking water standards.

 Although the primary purpose of disinfection is to inactivate disease-causing organisms
 that may not be physically removed during sedimentation and filtration, the disinfection
 process often provides other benefits related to improved coagulation, oxidation and
 precipitation and/or filtration of iron and manganese and hydrogen sulfide compounds,
 taste and odor control, algae control, and a measurable  disinfectant residual in the
 distribution system.  These benefits depend on the type of disinfectant being used and the
 point at which it is being applied in the treatment process.  Types of disinfectants include
 chlorine, chloramines, chlorine dioxide, ozone, and ultraviolet (UV) light.

 Chlorine is the most widely used disinfectant for drinking water because of its proven
 effectiveness, low capital and operating costs, and established history in the water
 industry. Free chlorine provides a high level of disinfection at the treatment plant and a
 measurable residual in the distribution system. Unfortunately, free chlorine also
 combines with organic precursors that may be present in the source water to form DBFs,
 such as trihalomethanes (THMs). As a result, many treatment plants use chlorine in
 combination with ammonia to establish a chloramine residual and minimize THM
 formation. A chloramine residual is a weaker disinfectant than free chlorine, but is more
 durable and easier to maintain in the distribution system. At plants where THMs are not
 currently regulated, chlorine is often added at the raw water pump station or the rapid
 mixing basin to establish a free chlorine residual through the entire treatment process.
 This approach provides a high level of disinfection, improves the coagulation process,
 and minimizes algae growth in the treatment units. However, it may also result in high
 THM levels.

 Chlorine dioxide is being used as an alternative to chlorine at a growing number of
treatment plants. Even at low concentrations, chlorine dioxide provides both a high level
 of disinfection at the treatment plant and a measurable disinfectant residual in the
distribution system.  Chlorine dioxide residuals rapidly  dissipate in sunlight and often

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cannot be maintained through the sedimentation process. Chlorine dioxide does not form
the same DBFs associated with the use of chlorine, but does form chlorite which is
regulated under new disinfection byproduct regulations.

Ozone is another disinfectant that is used as an alternative to chlorine. Ozone provides a
high level of disinfection, does not form chlorinated byproducts, and improves the
coagulation process. It is also very effective in controlling taste and odor problems.
Ozone is usually added at the beginning of the treatment process. It dissipates rapidly and
does not provide a suitable disinfectant residual in the distribution system.  The expense
and complexity of ozonation facilities have prevented serious consideration of the process
at many small and medium size treatment plants.

Ultraviolet (UV) light treatment, at sufficient intensity and appropriate wavelength and
exposure time, is an effective disinfection agent for drinking water.  The process involves
the direct exposure of the water stream to UV light. UV systems come in two types,
closed and open, with closed systems more commonly used in potable and sterile water
applications. The effectiveness of UV disinfection depends  on the intensity of the
radiation, proper wavelength, exposure time,  water quality, flow rate, type and source of
the microorganisms (natural or culture), and the distance from the light source to the
targeted microorganisms (EPA,  1996). UV disinfection is more suitable and effective for
clean water sources with little suspended matter. Therefore, water often should be
pretreated (e.g., for iron and manganese removal) before reaching the UV light
disinfection unit. U V disinfection does not provide a disinfectant residual in the
distribution system.

Disinfectants are added at a particular point in the process for specific reasons.  When a
disinfectant such as chlorine or chloramine is used, the disinfectant usually is added at
two general areas in the treatment process.  The first area is at the rapid mix and prior to
filtration, which is called pre-disinfection.  The second area is after filtration and before
the distribution system, and is called post-disinfection. A disinfectant may be added to
either location, or both. However, pre-disinfection may cause DBFs at levels that might
cause adverse health effects.  It is important to establish the need and the expected results
when evaluating the disinfectant addition location. For example, pre-chlorination assists
in iron and manganese removal by facilitating precipitation prior to filtration. If the only
disinfectant addition point is at the post-disinfection zone, then the iron and manganese
particulates would enter the distribution system, leading to customer complaints and
concerns about water quality.  Since pH must sometimes be  increased to effectively
precipitate manganese, disinfection credit may be impacted.

The effectiveness of the disinfection process in inactivating disease causing organisms is
measured by compliance  with the disinfection requirements in the SWTR.  With the
enactment of the SWTR,  surface water treatment plants were required to demonstrate the
removal and/or inactivation of 3-log Giardia and 4-log viruses.  If the quality of the water
leaving the plant meets the minimum requirements of the SWTR,  then the facility with
conventional filtration is credited with removing 2-log Giardia and 2-log viruses. A well-
operated and maintained treatment plant with a conventional filtration process can receive a
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2.5-log removal for Giardia and 3-log removal for viruses.  The remainder should be
inactivated (killed) by the disinfection process. To provide a reasonable means for
demonstrating that the required level of inactivation is obtained, the CT concept was
developed. C7"is residual disinfectant concentration (in mg/L) times the water contact
(detention) time (in minutes). The detention time used is Tio, which is the detention time at
which 90 percent of the design flow passing through a basin is retained.

The CT values for different disinfectants at various water quality conditions are provided in
the SWTR guidance manual (EPA, 1991).  There are two different approaches in the SWTR
for demonstrating compliance with the disinfection requirements.  The first method is to
demonstrate that the facility has maintained a minimum disinfectant residual through the
disinfection zone (i.e., between the disinfectant injection point and the residual
measurement point), based on the projected worse case water quality conditions at the
facility. The second approach is to compare the actual CTto the required CT using actual
conditions (flow, temperature, water quality, etc.) for that day.  To determine the actual CT
required to inactivate Giardia and/or viruses for a given day, the disinfectant residual
concentration and the detention time of the water Tio must be known.

The concentration of the residual disinfectant is determined by measuring the concentration
of the treated sample.  The detention time is measured, either using a tracer study or by
estimating using baffling conditions. The SWTR Guidance Manual provides full details on
how to conduct both measurements, how to calculate the actual CT for various
disinfectants, and how to look up the required CT for different levels of Giardia and virus
inactivation. Inspectors should evaluate whether the plant is operating within the operating
parameters for its CT requirements.

The SWTR also requires that the disinfectant residual entering the distribution system be at
least 0.2 mg/L and that there be a detectable residual in all parts of the distribution system
(specific  requirements are given in 40 CFR 141.72 and the assessment criteria below).
Therefore, a higher residual may be necessary at the entrance to the distribution system to
assure that an acceptable residual is maintained throughout the distribution system.  A state
may have a more stringent requirement.  Some states have minimum requirements for
disinfection residuals at the far end of distribution systems, in addition to the minimum
residuals at the entrance to the distribution system.

The general assessment criteria for the disinfection process equipment were presented
earlier in this section and will not be repeated here. The assessment criteria listed here will
be strictly related to the disinfection process.  Suggested assessment criteria for the
disinfection process include:

       1.  What type of disinfection process and i'acilites are used at the treatment
           plant? Does the operator understand the disinfection process?
           The operators should be knowledgable about the disinfection process and
           facilities used at the treatment plant so that the disinfection process can be
           properly managed and adequate disinfection treatment provided.  The
           capabilities of the operators concerning the disinfection process should be
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          explored with questions. When the operator is not knowledgeable about the
          process and equipment, equipment failures and problems in the effectiveness
          of the process may not be resolved in a timely manner. Operator training in
          the use and maintenance of disinfection equipment is important.  Since an
          operator's lack of knowledge in this area can pose a serious sanitary risk, it
          may be considered a significant deficiency.

       2.  How was TIO determined - calculated or field tracer study? How was CT
          determined at this facility? How many inactivation logs are required?
          What are the disinfection zones in the plant? How is compliance with this
          requirement demonstrated - minimum disinfectant residual level or
          calculated? Is continuous disinfectant monitoring being done? Are
          adequate records kept showing compliance with the CT requirement?
          Plant operators should be able to calculate the sum of the actual CT for each
          disinfection segment under actual operating conditions (i.e., SCxTio).  The
          operator should be able to tell the inspector if the TIO values are based on
          tracer studies or on the use of the baffling conditions as directed by the state or
          SWTR guidance manual. Generally, TIO is calculated using (peak hourly
          rate/volume)  x baffling factor.  The state provides credit removal to plants
          with filtration processes. Determining residual free chlorine should be done in
          the lab using one of the EPA-approved methods for analysis.  However, the
          inspector should use an accurate field kit for on-the-spot measurement of free
          chlorine and total chlorine  residuals. The sanitary survey inspector should
          refer to EPA's guidance manuals on alternative disinfectants and oxidants
          (EPA,  1999a), and disinfection benchmarking (EPA, 1999b) for evaluating CT
          credit for disinfectants other than chlorine. The inspector should make sure
          that water quality parameter measuring equipment (including temperature and
          pH meters) are operational, well-maintained, and properly calibrated.

       3.  What is the chlorine residual leaving the treatment plant? Does it meet
          SWTR requirements? What is the chlorine residual at the first customer
          and throughout the distribution system?  Does the residual provide
          adequate protection out in the distribution system? Do disinfectant
          residuals meet state requirements?
          The SWTR requires that finished water leaving the treatment plant have a
          chlorine residual that is not less than 0.2 mg/L for more than four hours. The
          SWTR also requires the presence of detectable residual in the distribution
          system, specifically that the chlorine residual cannot  be undetectable for more
          than 5% of the samples each month for any two consecutive months (40 CFR
          141.72). The residual leaving the plant may need to be higher than 0.2 mg/L
          to ensure that an  adequate minimum residual is maintained out in the
          distribution system. The state may have more stringent requirements.
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     3.2.4.9   Waste Streams
Waste streams (primarily backwash water) from a water treatment plant have been
historically discharged either to a receiving stream or the nearest sanitary sewer. More
facilities are recycling all waste streams to conserve water as much as possible. In such
cases, the recycled waste streams are returned to the head of the plant.  The method of
returning this flow can have a significant impact on the treatment plant performance. One
of the major concerns with recycled waste streams is the concentration of microbials,
particularly protozoa such as Cryptosporidium and Giardia. The inspector should check if
the water system's practices for recycling backwash water are in accordance with applicable
federal and state requirements.

Wastewater from the filter backwash process is usually pumped from a holding pond(s)
back to the raw water line coming into the plant.  It is important that the recycled stream
enter far enough upstream of the treatment process to allow for proper monitoring of raw
water quality prior to chemical addition. In some cases, the pumping rate to return the
waste streams as quickly as possible is fairly high (> 25 percent of treatment rate). In
others, the pumping rate is low (< 10 percent of treatment rate). A variable pumping rate
(approximately 5 percent of treatment rate) that provides a continuous flow based on the
treatment rate of the plant is preferable.  If the recycle return rate is high (compared to the
treatment rate), hydraulic surges within the facility may result causing  a significant
disruption of the treatment process and ultimately leading to a degradation of the finished
water quality. The recycle return rate should be low compared to actual treatment rate to
minimize hydraulic surges.

Another concern of recycling the waste streams is the additional solids added to the existing
raw water.  In some plants, the additional solids are needed to enhance the coagulation and
sedimentation process.  In others, the additional solids would upset the treatment process,
because the feed rates for the coagulant chemicals may not be set right to accommodate the
higher loading. Solids may not settle in the clarifiers if the coagulant chemical dosages are
not set properly. Therefore, the coagulant chemical dosages should be adjusted to consider
the solids from the recycle stream. Finished water used in backwashing tends to have a
lower pH (0.5-1 unit), a higher temperature (0.5-1 ฐC), and a lower alkalinity than raw
water. The coagulation/flocculation dosages need to be adjusted to account for these
changes in pH, temperature, and alkalinity.

Suggested assessment criteria for recycling of waste streams include:

       1.  How are wastewater from the backwash process and sludge from the
           sedimentation process managed? Is filter backwash water wasted or
           recycled? Are all discharge and disposal activities in accordance with
           applicable requirements?
           It is important to note the conditions under which wastewater and sludge are
           discharged or disposed of. The inspector should also note if the waste stream
           is disposed of into a sewer line, french drain, or pond. It  is also important to
           note whether the backwash water is wasted or recycled. The inspector should
           determine if the plant has an NPDES (National Pollutant Discharge

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          Elimination System) permit to dispose of backwash waters into surface water.
          Additional information on addressing wastestreams can be found in
          Technology Transfer Handbook-Management of Water Treatment Plant
          Residuals (EPA, ASCE, and AWWA, 1996).

       2. If recycled, does backwash water receive any treatment to decrease
          pathogen densities?
                                                       i
          Many water plants use settling ponds in series and add oxidants and
          disinfectants to recycled waste streams to reduce pathogen population and to
          improve coagulation.

       3. Do the recycle pumps operate manually or automatically? What is the
          recycling rate of the waste streams? How does this compare to the
          normal treatment rate (percentage basis)? Is it constant or variable flow?
          To  avoid disrupting the hydraulic regime of the treatment plant, waste stream
          holding tanks are used. The inspector should note the volume of the holding
          tank and the volume of the waste stream being recycled and the portion that is
          being wasted.

       4. How much solids are in the recycled waste streams? How does this
          compare to the solids in the raw water?
          The solids content of the recycled waste stream is important in determining
          the coagulant dose needed. The plant should use jar tests to determine the
          necessary coagulant  dose.

       5. Are the coagulant dosages adjusted to accommodate the recycle flows?  If
          so,  how?  Are any jar tests performed to determine the impact of the
          recycle stream and  what changes to the coagulant dosages are needed?
          When a plant recycles its waste stream, very often coagulant dose is reduced.
          However, in some cases different coagulant is used or a coagulant aid should
          be added to the process. Jar tests are crucial in determining coagulation needs
          (both quantity and quality).

     3.2.4.10  In-Plant Cross-Connection Control
Cross-connections are links between a potable and a non-potable water supply and/or waste
water or chemical supply line, through which contaminating materials may enter a potable
water supply. Cross-connections present a serious sanitary risk to a drinking water supply
since they can be the source of contamination of drinking water, leading to illness and
disease. At a cross-connection, contaminants can enter the potable water when the pressure
of the contaminated, non-potable stream is greater than the pressure of the potable water.
This situation causes backflow to occur.  There  are two types of backflow: back pressure
backflow and backsiphonage backflow:
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       •  Back pressure backflow is the flow of non-potable, contaminated water
          toward a potable water supply because the contaminated water has a greater
          pressure.
       •  Backsiphonage backflow occurs when there is a vacuum in the distribution
          pipes of a water system, causing untreated, non-potable water to be sucked out
          toward the potable water. (EPA, 1989)

The potential for cross-connections is very high within water treatment facilities. Typical
examples of cross-connections at a water treatment plant are described below and are shown
in Figure 3-13. For example, the check valve near the boiler in Figure 3-13 does not
provide adequate protection since the potable water is not protected against backflow from
the chemical feed line. Back pressure backflow is a potential problem in buildings where
there are two or more piping systems that are not fully separated.  A common situation for a
back pressure cross-connection is when the potable water supply for the plant is tied into the
water supply for the chemical feed system.  Water containing chemicals under a higher
pressure may backflow into the high water demands that result in a backflow of untreated
water into the distribution system. This is one reason that it is important for a system to
maintain adequate pressure in its distribution system.

A backsiphoning scenario that is found throughout many water treatment plants is the
carrier water supply for a coagulant chemical that may be connected to the plant water
system. A high service pump discharging into the distribution system may cause a negative
pressure and result in backsiphoning of some of the chemicals into the potable supply.
Common cross-connections occur within the plant from high pressure hose bibs without
vacuum breakers. Since negative pressures can also occur within the plant as a result of
using high-pressure hoses supplied by the plumbing system, all hose bibs at the plant
(particularly those that might hang down into chemical tanks or treatment basins) should be
equipped with vacuum breakers. An example of a back pressure cross-connection is a hot
water boiler connected to the plant water system. If the boiler creates a pressure that is
greater than the system pressure, backflow can occur. Other examples of in-plant cross-
connections include unprotected connections between filtered and nonpotable water in the
filter piping gallery and the potable water lines that are used to provide makeup water and
carrier water for chemical feed equipment.  A very common cross-connection at surface
water systems is backflow from the raw water source  into the clearwell through a split feed
(pre- and post-chlorination) chlorination system.

When surveying the plant; it is important to determine the source of water for all areas
(chemical, water flush for pump bearings, etc.) that could potentially contaminate the
potable water supply. The water system should eliminate potential cross-connections with
an air gap or the appropriate backflow prevention device (see Figure 3-15).  If the plant has
a single plant water supply connection, installing a backflow prevention device on this line
at the connection to the potable water supply will solve the problem. If the piping is such
that a single device will not solve the problem, then a control device will have to be
installed at all uses that pose a potential cross-connection.
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                                     SAFETY
                                    SHOWER
                                                              ACID
                                                                     CHEMICAL!
                                                                     FEED    I
                                                                       SCALE I
                                                                       IBITOR)!
                                                          ฉArasmith Consulting Resources
                                            (Source: UFTREEO, 1998; Used with permission)


            Figure 3-13.  Examples of In-Plant Cross-Connect ions
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Suggested assessment criteria for cross-connection control in-plant include:

       1.  Does the water system have a cross connection control plan for the plant?
          Is the program active and effective in controlling cross connections?
          Treatment plants should have a cross connection control plan for the plant.
          The, plan should include testing various cross connection prevention devices
          for proper functioning. All pipes in the treatment plant should be color coded.
          Hookups to various types of pipes should be different. For example, a hose
          that is used to clean the grounds using clear water should not fit on the outlets
          of a coagulant or waste pipeline.  All pipes should be labeled as coagulant
          line, clear waterline, waste line, gas line, etc.  Also, flow direction should be
          marked on  these pipes.

       2.  What are the water uses in the plant?  Where does the supply for these
          uses come  from? Are proper backflow prevention devices installed to
          protect potable water at the plant?
          All water uses in the plant should be verified. All potable water lines should
          be equipped with the necessary air gaps or proper backflow prevention devices
          to assure protection against the backflow or backsiphonage of contaminants.
          All hose bibs should have a vacuum breaker installed that cannot be easily
          removed.

       3.  Are the appropriate backflow preventers used for all existing cross
          connections?
          The inspector should have a copy of EPA's Cross-Connection Control
          Manual (EPA, 1989) or any equivalent state manual for verification of which
          devices ought to be used to  prevent backflow.

3.2.5   Priority Criteria

The following criteria related to the water treatment element of the sanitary survey are
considered high priority based on their potential for impacting public health:

       •  Capacity of Treatment Facilities - The capacity of major treatment
          processes needs to be sufficient to produce enough finished water to meet
          customer demands (Section 3.2.3).
       •  Rapid Mix, Chemicals and Chemical Feed Systems, and
          Coagulation/Flocculation - The proper rase of coagulant chemicals can aid
          the sedimentation/clarification and filtration processes (Sections 3.2.4.3-
          3.2.4.5).
       •  Sedimentation/Clarification - The clarification process allows the
          particulates to precipitate and be removed by sedimentation (Section 3.2.4.6).
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       •   Filtration - Filtration is the last physical barrier for the removal of
           participates, organic and inorganic contaminants, and pathogens in the water
           (Section 3.2.4.7).
       •   Disinfection - Disinfection has proven to be the one treatment process that
           has had the most significant impact on public health due to the inactivation of
           pathogens (Section 3.2.4.8).
       •   Waste Streams-  Recycled waste streams may have a high concentration of
           microbials and solids and may have a lower pH, higher temperature, and lower
           alkalinity than raw water. High recycle return rates can cause hydraulic surges
           that disrupt treatment processes. Treatment processes need to adequately
           account for these factors if waste streams are recycled (Section 3.2.4.9).
       •   In-Plant Cross-Connection Control - Connections between contaminated
           and potable water  sources at the treatment plant can lead to contaminated
           water supplies, if not controlled. Cross-connections can be present in water
           treatment plants and are usually made unintentionally or are made because
           their  hazards are not recognized or are underestimated (Section 3.2.4.10).

       •   Treatment Plant  Schematic/Layout Map - Modifications to treatment
           processes can have a major impact on water quality and should be clearly
           identified on treatment plant schematics and layout maps (Section 3.2.2).

3.3   Distribution Systems
                                                        i
The water distribution system  is the final link between the water source and the consumer.
The distribution system is the primary means of delivering drinking water produced at the
water treatment facility to the water system's customers. A typical water distribution
system comprises miles of water pipes constructed in a network which includes numerous
valves, fire hydrants, pumps, storage tanks, meters, and other appurtenances.

Water distribution systems are generally considered to be a composite of three basic
elements: treated water storage facilities (ground storage tanks, elevated storage tanks,
standpipes, hydropneumatic tanks), pumping facilities (booster pumps, .piping, control,
pump building, etc.), and the distribution lines (piping, valves, fire hydrants, meters, etc.).
These components should be integrated in order to function as a comprehensive system that
can meet various schedules of demand. A thorough inspection of the water distribution
system is needed to determine  whether the distribution system can provide a safe, reliable,
and adequate supply of drinking water to the customers.

The objectives of surveying the water distribution system are to:

       •   Determine the potential for degradation of the water quality in the distribution
           system;
       •   Determine the reliability, quality, quantity, and vulnerability of the distribution
           system; and
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       •  Ensure that the sampling and monitoring plan(s) for the system conform with
          requirements and adequately assess the quality of water in the distribution
          system.

To meet these objectives, the inspector will need to review system mapping, design and
construction criteria, system operation and maintenance records, and sampling and
monitoring plan(s) in addition to the actual inspection of the system. The following
sections discuss the specific portions of the water distribution system that need to be
evaluated during an inspection. Finished water storage and pumps/pump facilities are
discussed further in Sections 3.4 and 3.5, respectively.

3.3.1    Distribution Maps and Records

The inspector will need to review the mapping and other records for a distribution system to
assess the components and size of the system to be evaluated. Maintaining accurate
mapping and records of the distribution system is essential for a water utility to repair and
maintain the existing system, as well as to plan for future improvements or expansion. The
mapping should show the location, size, and material of all pipes, valves, and fire hydrants
in the distribution system. The mapping should also show any pressure zone boundaries,
pumping facilities, storage tanks, and interconnections, with other public water systems. A
distribution system map for a small system could just be one map showing all the pertinent
details.  For a large system, the mapping could include an overall system map at a large
scale with many smaller-scale, detailed maps showing the location of all utilities (including
water and other utilities also) and valves at street intersections, on roadways, and other
important areas. The maps should be updated regularly to record any changes or additions
to the distribution system.

In addition to the distribution system mapping, an inspector should also review the
historical records for a system.  A good record system provides a history of the distribution
system, including normal and emergency operation, maintenance, and repair.  The records
should include the standards used for construction, repair, and disinfection of new and
repaired components of the  system. Documentation of the inspection, operation, and
maintenance of all valves and fire hydrants as well as leak detection and repairs completed
should be in the record system. Customer complaints and investigation reports with the
findings and actions should also be included in the record system.

Suggested assessment criteria for mapping and records include:

        1.  Are there maps of the distribution system? Are all major features
           shown - line and valve location, size, and material; fire hydrant location;
           dead end mains; pressure zone(s) boundary, (if any); ground and elevated
           storage tank(s); and booster pump station(s)?
           An accurate distribution system map enables systems to locate water mains
           and appurtenances for repairs and for  maintenance. A distribution system map
           also permits  the systems to accurately plan for improvements or expansions.
           Lack of an accurate map may be an indication that a system does not perform
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           maintenance on its distribution system. Particularly for large systems, the
           inspector should check if system problem areas are identified on a system
           map.

       2.  When were the maps last updated? How are changes or additions
           reported and the map(s) updated?
           The distribution map should be updated to reflect the most recent
           modifications to the distribution system. Typically the date of the last revision
           to a map is noted in the title block or map key.
                                                        I
                                                        i
       3.  Is there a record system? Does it include documentation of operation and
           maintenance repairs, leak detection, and construction standards?
           Maintenance and repair records for a water distribution system can provide an
           indication of the portions of the distribution system which need to be
           rehabilitated or modified. The records should include reports upon repairs
           made to the distribution system as well as maintenance activities such as water
           main flushing. The other reports which should be maintained are the results of
           any leak detection and repair activities. A record of distribution system
           standards should also be  maintained so that they are readily available to
           system personnel and contractors.  These distribution system standards should
           include standard operating procedures (SOPs) for the repair of broken mains,
           as well as the standard details and specifications for pipelines and materials
           used in the construction of new water mains. The lack of standard operating
           procedures or construction specifications may indicate that repairs or
           extensions to the distribution system are not being properly completed.

       4.  Are customer complaints and investigation reports kept?  Is there an
           apparent/common problem indicated by the customer complaints?
           Customer complaints can provide an indication of where water quality may be
           suffering.  For example, a high number of stagnant water complaints on a dead
           end main may indicate the need for increased flushing or looping the main
           back into another part of the distribution system.  Systems which maintain
           records on complaints an analyze them by mapping or other means, are
           proactively addressing potential sources of contamination in their distribution
           systems.

3.3.2    Field Sampling/Measurements

Some of the most important data collected by the inspector to evaluate the distribution
system for sanitary risks are found in  the field. The inspector should take measurements
and samples for analysis at representative locations throughout the system to determine that
an adequate disinfectant residual and  pressure are being maintained.

The disinfectant residual should be measured at the points of lowest potential residual (e.g.,
areas of stagnant water) because these areas represent the greatest challenge for maintaining
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a residual. When taking the sample, proper procedures should be followed to prevent
contamination which may influence the final results. If the disinfectant residual is less than
that required, then the cause for the low residual should be investigated and solved quickly.
The low residual could be caused by the disinfectant feed equipment not being properly
adjusted and set. Excessive chlorine demands in the system could also cause low residual
levels, which may indicate a more serious condition. Line breaks or leaks, backflow or
back-siphonage due to low pressures, and biofilm growth may be responsible for the excess
chlorine demands.

Of the conditions identified that could cause an excessive chlorine demand, biofilm growth
is the least serious from a public health standpoint, but biofilm growth is usually the most
difficult to treat. Besides compromising the  disinfectant residual, the growth could also
jeopardize routine microbiological samples.  Systems that use chloramines as the secondary
disinfectant to maintain the residual in the distribution system are susceptible to biofilm
growth under certain conditions, such as high temperature and high total organic carbon
(TOC) levels. The disinfectant may be consumed by the biofilm growth, leaving the water
unprotected.

When taking the disinfectant residual test, the pressure available at that point in the
distribution system should also be checked.  The pressure in a distribution system varies due
to the changes in water demand, changes in pressure head (e.g., as a result of transmitting
water to consumers living on high hills or in deep valleys), and friction losses in the pipe.
As such, there are several pressure zones in a distribution system commonly referred to as
pressure planes. A pressure plane is the portion of a water distribution system served by the
same elevated storage tank or booster station. Additional pressure checks should be
performed at the highest and lowest points of a pressure plane or the distribution system.
The pressure at all points should be at least as high as the normal operating pressure
required by state rules (typically 35 psi). When the pressure is lower than 20 psi, that area
of the distribution system is vulnerable to backflow or back-siphonage of contaminated
water into the system.  Excessive pressures (greater than 100 psi) may damage consumer
facilities and plumbing fixtures.

Suggested assessment criteria for data collection include:

        1. What are the maximum and minimum residuals at the extremities of the
           distribution system or pressure plane? What is the normal residual
           range in the distribution system or pressure plane?
           The lack of a disinfectant residual in distribution systems which are required
           to maintain a residual can be an indication of excessive chlorine demand or
           improperly set disinfectant feed rates.  Excessive chlorine demand may be
           caused by cross connections, backflow into the system, biofilms or line
           breaks. Systems  with surface water and ground water under the influence of
           surface water are required by the SWTR to maintain a minimum disinfectant
           residual concentration at the point of entry to the distribution system of
           0.2 mg/L (EPA, 1991).
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        2.  What are the maximum and minimum pressures at the high and low
            points in the distribution system or pressure plane?  What is the normal
            operating pressure in the distribution system or pressure plane?
            A system must maintain positive pressure at all times to prevent contaminants
            from being drawn into the water mains from outside sources. The lowest
            pressure in the system should be approximately 35 psi (this depends upon
            State Standards) and should almost never be lower than 20 psi. Excessively
            high pressures can cause damage to the system and may result in high water
            use. The inspector should check to see that the system operators check and
            record the operating pressure at representative locations throughout the system
            (CDOHS and EPA, 1996).

        3.  How often are pressure readings taken in the distribution system? Are
            they representative of the system?

           The frequency of pressure readings depends on the size  and complexity of the
           system.  At a minimum, pressure should be checked in the distribution system
           when chlorine residual concentrations are checked, and in response to
           customer complaints about water pressure, hi addition to checking the
           pressure in the area near where the customer complaints were received, the
           pressure at the highest point in the distribution system or pressure plane
           should also be checked. This high point is where you would expect to find the
           lowest water pressure.

 3.3.3    Distribution System Design and Maintenance

 The integrity of the distribution system should be maintained at the highest level possible to
 protect public health. Since almost all of the distribution system components are located
 underground, they cannot be easily checked to verify that the system integrity is being
 maintained. Therefore, standards and procedures for design, material selection, plumbing
 code, operation, and maintenance should help maintain the integrity of the system.

      3.3.3.1    Design/Material Standards

 The major component of the distribution system is the underground pipe.  As the largest
 element, a design standard should be established that specifies the minimum requirements
 for all water lines. To protect the integrity of the distribution system, these standards should
 apply regardless of who pays for or installs the line(s). The design standard should specify
 the following items:

       •  Minimum pipe size (typically there should be no lines less than 2 inch);
       •  Minimum line size criteria (either maximum water velocity or number of
          connections served for a given line size);

       •  Minimum line size where fire hydrants are to be provided (6 inch is the
          minimum);
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      •   Minimum line size for a specific requirement of the distribution system (e.g.,
          transmission line should be at least 12 inches);
      •   Design flow for each type of connection (residential, commercial, industrial,
          etc.);   ,
      •   Design fire flow for specific areas of development (residential, commercial,
          industrial, etc.);
      •   Location  of line relative to other utilities (sanitary sewer, in particular) and
          right-of-way limits;
      •   Location  or spacing of valves;
      •   Direction of valves (right or left opening);
      o   Type of valves to be used (vacuum/air release, butterfly, or gate valve);
      •   Location or spacing of fire hydrants;

      •   Type of fire hydrants to be used (dry or wet barrel);
      •   Pipe material, including requirements for Internal as well as external
          corrosion;
      •   Appurtenances required for flushing of dead-end lines;
      •   Minimum cover or depth of bury requirements;
      •   Pressure  testing to determine  that there are no leaks in the line;
      •   Construction or installation requirements; and
      •   Location and construction of  appurtenances in the floodplain.

Suggested assessment criteria for design/material standard include:

       1.  What kind of piping materials are in the distribution system?
          The kind of pipe used may provide an indication of the condition of the pipe,
          and the amount of corrosion which may be occurring in the pipe. Certain
          types of pipes such as ductile iron, cast iron, steel, concrete and asbestos
          cement are more susceptible to corrosion when exposed to aggressive soils or
          water (CDOHS and EPA, 1996).  Often times these types of pipes are lined
          internally with mortar or bituminous materials and are sometimes protected
          externally. Corrosion of pipes may lead to contamination of the drinking
          water by leaks or by the corroded pipe material.

       2. Does the water system have a construction standard for water mains?  If
          not, what are the criteria for sizing water line, selecting pipe materials,
          installing the lines, etc.?
          The use of a construction standard by water systems in the construction of
          water mains  ensures that the pipes and appurtenances in the distribution
          system meet minimum acceptable specifications.
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        3. Is the standard or method adequate to protect the integrity of the
           distribution system initially, as well as over time?
           The construction standards will be protective of the water quality if they are
           appropriate for the conditions (e.g., aggressiveness of the soil and water) for
           the specific system. They should also ensure that the pipe and other
           appurtenances are manufactured in accordance with accepted practices.

        4. Are standards actually followed?
           Construction standards are only effective if they are followed and enforced.
           An inspector should ask how the system ensures compliance with the
           standards.  Pipes and appurtenances should be inspected by the system prior to
           installation. The system should periodically inspect its installation contractors
           or crews to ensure that they comply with the standards.

      3.3.3.2   Maintenance  Procedures
 Even if the installation of a new waterline and its appurtenances are completed in
 accordance with the design standards, the integrity of the distribution system could be
 compromised if it is not properly maintained. Procedures and schedules  should be created
 for the maintenance of all parts of the distribution system. The maintenance procedures for
 piping systems would include line flushing at a regular interval. For valves, verifying
 location and regularly exercising the valve between the open and closed positions will help
 maintain the valve,  and keep it ready for an emergency.

 Suggested assessment criteria for maintenance procedures include:

        1.  Does the water system have a maintenance procedure for all components
           of the distribution system? If not, is anything being done to maintain the
           system components? What?
           A system should have a set of distribution system maintenance procedures to
           ensure reliable service, to minimize emergency repairs, and to minimize the
           potential introduction of contaminants. The distribution maintenance
           procedures should address water main flushing, valve operation and fire
           hydrant flushing as described below.

       2.  Does the system regularly flush the water mains within the distribution
           system?

           Flushing of water mains removes sediments or other contaminants which can
           accumulate in pipes over time, and can lead to taste and odor problems.  The
           system should develop a schedule for flushing mains before  taste and odor
           problems develop. Dead end sections of the system may require more
           frequent flushing than other portions of the system.
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       3.  Does the system have a program for inspecting and exercising valves?
          The system should have a program for inspecting and maintaining all valves.
          Generally, the valves in the system should be operated at least once a year.
          The system should have a program under which all valves are opened and
          closed (or closed and opened). The system should maintain a record of each
          opening and closing which includes the number of turns of the valve and the
          date it was exercised.  The valve should also be examined to note the
          condition of the valve packing stem, stem, stem nut, and gearing (CDOHS and
          EPA, 1996).  Because large valves that have been in service for many years
          may be more prone to breakage, it may be appropriate to exclude them from
          the valve exercise program (AWWA, 1999). A system's valve exercising
          program should follow AWWA-recommended practices.

       4.  Does the system regularly inspect and operate its fire hydrants?
          The  system's maintenance procedures should include a program to inspect and
          operate fire hydrants at least two times each year. The hydrants should be
          inspected for leaks, and dry barrel hydrants should be checked to ensure the
          barrel drains after use. Nozzles and caps should be cleaned and lubricated.
          The  hydrant should be opened fully and flushed to waste (CDOHS and EPA,
          1996).

     3.3.3.3   Disinfection of New Water Lines
The distribution system integrity could be compromised if procedures are not followed to
protect it from contamination when installing new lines or repairing existing lines. The
primary barrier to contamination in the distribution system is the initial disinfection of new
or repaired water lines. Following an adopted procedure or standard ensures that the barrier
is created to protect the system. AWWA Standard C-651, which is a recognized, national
standard, specifies the means and  methods for using the various forms of chlorine to
disinfect water lines.

Reducing the sources of contamination in the new or repaired pipe will enhance the
effectiveness of the disinfection and flushing process. The first step of the installation
procedure to reduce contamination sources is to keep the pipe as clean as possible before it
is installed and placed into service. Special care should be taken to prevent or minimize the
amount of deleterious material entering the new pipe.

Once the installation is complete,  the new water line is filled with water and pressure tested
for leaks.  The pressure should be at least one and a half times the maximum operating
pressure of the system. The time period for the test is dependent on the test pressure used.
The higher the test pressure the shorter the time period can be. Typically,  the test pressure
is 150 to 200 psi, and the time period is at least 6  hours.

Flushing the line, once it is completely installed and tested, will help remove the dirt and
debris that was not cleaned out during installation. As a general rule, the velocity of the
water during this flushing period should be at least 5 feet per second to scour out the
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 remaining dirt. In addition, the flushing period should last long enough to turn the water in
 the pipe over two or three times.

 A sufficient amount of the chosen disinfectant is added to the water line that results in a
 disinfectant residual 50 to 100 times the normal operating residual. The high level of the
 disinfectant inactivates any microbiological contamination that may have occurred in the
 pipe. To ensure that the pipe is thoroughly disinfected, the high disinfectant residual water
 should remain in the pipe for a designated holding period in accordance with the standards.

 After the required holding period, the pipeline should be flushed to remove the water with
 the high disinfectant residual, and any debris or harmful matter that might be left in the pipe.
 A sample of the water is collected for a bacteriological test after the high disinfectant level
 water is purged. One bacteriological sample should be collected for every 1,000 feet of new
 pipe laid.  The bacteriological test will show if any contamination sources remain in the
 pipe. If the tests are negative, then the new water line can be placed into service.  If the test
 proves positive, then the waterline should be disinfected and flushed until the test is
 negative.  The procedures for the disinfection of a new water line should include a
 contingency if the bacteriological tests are found to be positive for more than two or three
 times.

 Suggested assessment criteria for disinfection and flushing procedures for new vya'ter lines
 include:

        1.  Does the water system have a procedure for disinfecting and flushing new
           water lines?  If not, what steps does the system follow when installing new
           lines?
           Disinfection of newly constructed water mains prior to placing it into service
           prevents the introduction of microbial contaminants that may have
           accumulated inside the pipe during the construction process. A system should
           require disinfection and flushing of its newly constructed mains in accordance
           with AWWA Standard 651 or its own equivalent standard.

       2.  Are there reports or test  results which document the flushing and
           disinfection of new water mains and the subsequent testing?
           A system should maintain  records of the disinfection and flushing of new
           water mains.  The records  should include at a minimum the results of the
           bacteriological testing done to ensure the new main was disinfected.

     3.3.3.4    Disinfection of Repaired Water Lines
The disinfection and flushing procedures for new lines typically cannot be used when
repairing existing water lines, because of the need to minimize the disruption of service to
customers. Repairs can range from the easy,  such as installing a repair clamp, to the very
difficult, such as replacing a joint of pipe in a very deep hole where there is a lot of erosion
due to the leaking water.  Procedures should cover the extreme as well as all the various
situations in between.
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Leaks or breaks that can be fixed with a repair clamp while the main is in use under normal
operating pressure pose little danger of contamination and require no disinfection of the
line. The repair clamp should be sprayed or swabbed with a chlorinated solution to clean it
before installation. Following these procedures should allow the line to be returned to
service as soon as the leak is repaired.

When there is a leak on an existing water line, the ground in the area will likely be wet. If
there is a sanitary sewer line in the area, the open area could be contaminated by the nearby
sewer. Workers should sprinkle liberal quantities of sodium or calcium hypochlorite around
the open area to reduce the danger of pollution from the sewer line. All fittings, pipe, or
clamps required for the repair should be sprayed or swabbed with a concentrated solution of
chlorine to thoroughly clean them.  The distribution system should be thoroughly flushed to
remove any sediments that may have been disturbed.

Wherever possible, the section of the water line where the break or leak is located should be
isolated by closifig distribution valves and turning off atll service connections. After
repairing the line, the section should be flushed and disinfected in accordance with
acceptable  procedures or standards, such as AWWA Standard C-651 or the Ten State
Standards (GLUMRB, 1997). The line should then be flushed until all discolored or
chlorinated water is eliminated. If possible, a bacteriological test should  be taken to
determine that there is no contamination. For disinfection of main repairs, the use of
sodium or calcium hypochlorite may not always be appropriate. Since granular or tablet
forms of chlorine can be slow to dissolve and main repairs are done as quickly as possible,
careful use is necessary to avoid sending highly chlorinated water out to customers.

Suggested assessment criteria for disinfection and flushing procedures for repairing water
lines include:

       1.  Does the public water system have a procedure for disinfecting and
           flushing repaired water lines? If not, what steps does the system follow
           when repairing existing lines?
           Disinfection and flushing of repaired water lines  is more difficult than for
           newly constructed mains but equally important. The system should have in
           place standard procedures to minimize the contamination of line during the
           repair. The procedures should include sprinkling calcium hypochlorite in the
           area surrounding the main break, swabbing the fittings, pipe and clamps with
           chlorine and flushing the section of the line to remove sediments.

       2.  Are there adequate repair materials on hand?
           In addition to reviewing the procedures for disinfecting repaired mains, the
           inspector should ensure the system has sufficient quantities  of disinfectant
           powder, repair sleeves, and other materials necessary to implement the
           disinfection and repair procedures.
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       3.  Are there reports or test results which document disinfection of repaired
           water mains and any subsequent bacteriological testing?
           A system should maintain records of the disinfection and flushing of repaired
           water mains. If any bacterialogical testing was done, the system should have a
           record of the results. Repairs are often done on an emergency basis and as
           quickly as possible, so in some cases there may not be sufficient time for
           water quality sampling.

     3.3.3.5    Flushing Procedures
Flushing is normally used to clear up colored water or to remove sediment and biofilm in an
existing main and improve the disinfectant residual in dead-end lines. For most distribution
systems, it is only necessary to flush out sediment that may have been deposited in areas
where the water velocity is insufficient to keep it in suspension.  Customer complaints about
water quality will provide an indication of the area(s) that need(s) flushing. A good
maintenance procedure would include flushing different areas of the distribution system on
a regular basis to reduce the potential for water quality degradation.

Suggested assessment criteria for flushing procedures include:

       1.  Does the public water system have a procedure for flushing a portion of
           the distribution system on a regular basis?
           The system should have procedures to flush water mains in the distribution
           system regularly. Flushing of water mains removes sediments or other
           contaminants which can accumulate in pipes over time, and can lead to taste
           and odor problems. The system should develop a schedule for flushing mains
           before taste and odor problems develop.  Dead end sections of the system may
           require more frequent flushing than other portions of the system. Flushing
           procedures should ensure that a minimum flushing velocity of 2.5 feet per
           second (CDOHS and EPA, 1996).

       2.  Are there reports or records which document the portions of the system
           which have been flushed and the date of the flushing?
           A system should maintain records of the flushing of water mains.  The records
           should include at a minimum the portion of the system flushed and the date of
           the flushing event.

     3.3.3.6    Cross-Connection Control
A piping cross-connection is defined as an  actual or potential physical connection between a
water system and another water source of unknown or questionable quality. The physical
connection could allow water of a questionable quality to backflow into the water system
either as a result of backpressure or backsiphonage backflow.  Backflow is the unwanted
reversal of water. Backpressure backflow refers to the flow of water toward a potable
supply when the contaminated water's pressure is greater than the potable water's pressure.
Backsiphonage backflow is a result of a vacuum in the distribution pipes of a potable water
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supply. If a negative pressure develops in the distribution system, water can back-siphon.
Therefore, if there is a cross-connection with a questionable source, a potential for
contamination of a water system exists. An example of a cross-connection in the
distribution system is shown in Figure 3-14. (UFTREEO Center, 1998)

In the past, the best means of eliminating cross-connections was constant surveillance and
inspection of new and existing buildings.  Presently, most cities have adopted a plumbing
code that requires the builder of a new or remodeled facility or building to eliminate all
cross-connections. In addition, the code usually allows local building officials to inspect the
facility or building to look for cross-connections during construction, and annually
thereafter.

The preferred method for cross-connection control is an air-gap. An air-gap is a separation
between the pipe or fixture supplying the water and the receiving fixture (i.e., at the water
outlet). An air-gap should be twice the diameter of the water outlet pipe (UFTREEO
Center, 1998). Air gaps cannot be installed in pressurized systems. Other backflow
prevention devices are necessary when an air gap cannot be made, or to provide additional
protection.
                                       CONNECTION
                                                         ฉArasmith Consulting Resources
                                            (Source: UFTREEO, 1998; Used with permission)

      Figure 3-14. Example of a Distribution System Cross-Connection
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The most common backflow prevention devices for the control ofeross-connections are
vacuum breakers, double check valve assemblies, and reduced pressure principle (reduced
pressure zone) devices as shown in Figure 3-15. For outside fixtures, such as a hose bib (an
outdoor faucet to which a hose may be connected), the plumbing code may require that
vacuum breakers be installed. Each device has a specific application and protects against a
different type of contamination hazard.
        Preuarc-type Vacuum Breaker Installation


          Valve 2
                    Reduced Pressure Zone Backflow Preventer—Principle of Operation
                                Test Cock
                                            Normal Direction of Flow
                                Double Check Valve

                                                                      Reversed Direction of Flow
                                                          : (Source: EPA, 1989a; EPA, 1989)

         Figure 3-15.  Common Devices for Cross-Connectioin Control
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A plumbing ordinance requiring the control of cross-connections is the first step of the
process to eliminate the potential contamination of the distribution system.  The system
should have a program to inspect or locate actual or potential cross-connections. Backflow
prevention devices should be tested after installation and repair.  Testing should be required
and performed by certified testers.

Additional information can be found in the Cross-Connection Control Manual (EPA, 1989)
and from other industry sources such as The Manual of Cross-Connection Control, ninth
edition from the University of Southern California (USC) Foundation and the AWWA M-
14 Manual, Recommended Practice for Backflow.

Suggested assessment criteria for cross-connection control include:

       1. Does the water system have a formal program to address cross-
          connections? If not, what steps does the system take to eliminate cross-
          connections?
          A system should have enforceable provisions in the plumbing or building
          ordinance which require the builder of a new or remodeled facility to install
          backflow prevention devices on all cross connections. The system should set
          minimum standards for backflow prevention devices and should actively work
          to inform plumbers and mechanical contractors of its cross connection control
          policies.

       2. Is there an inspection of new construction as well as follow-up
          inspections? How often do follow-up inspections occur?  Is there a log or
          documentation of these inspections?
          There system should ensure that inspections are conducted of all new
          construction or remodeling projects within its service area to ensure that all
          potential cross connections are eliminated by the installation of a backflow
          prevention device.

       3. Is there a requirement for the annual testing of the installed backflow
          prevention devices? What documentation is available? What
          qualifications must a tester have? How many certified testers of cross-
          connection devices are available?
          The inspector should check to see if the system inspects backflow prevention
          devices or requires its customers  to inspect and maintain backflow prevention
          devices.

     3.3.3.7    Elimination of Water Loss
Water systems are currently able to, or should be able to, meter all sources and uses of
treated water. The metering of all sources and end users allows the system to account for
the water from production to the end user. This accounting of water provides valuable
information, such as per capita water use, and determination of unaccounted water or water
losses.
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When a system compares the water pumped into the distribution system from its source(s)
to the water billed to customers, typically the amount billed is less than that pumped. The
difference is the water loss. There are numerous reasons for loss of water in the distribution
system. The two biggest causes of water loss are meter inaccuracy and leaks in the
distribution system. Other sources of losses normally not accounted for by metering is the
water used for fire protection and construction.

Generally, if the water loss for a system is 10 percent or less, then that system is considered
a "tight system," meaning that there are very few sources of water loss that the system can
identify. If the water loss for a system is greater than 10 percent, then a program should be
instituted to eliminate the "excessive loss" of water. A systematic program should be
followed to eliminate the source(s) that are easiest to identify and the least costly to correct.

      Evaluation of Service Meters
Normally, the first step of a program to reduce water losses should  start by checking the
accuracy of the meters at the source(s) and end user or customer. Checking these meters
will require the use of another calibrated meter with known accuracy, so a comparison can
be made between the two meters.

The main meter at the source(s) should be checked and recalibrated at least annually. The
size of the meter and the amount of water used by a specific customer annually dictates how
often these meters should be checked. Large meters (the definition of large is system
specific) should be checked at least annually, while individual residential meters should be
checked every five to seven years. Typically, a system will establish a program to replace
all residential meters over the five to seven year period suggested, because it is easier to
rebuild these meters in a shop than to recalibrate them in the field.

As the process of recalibrating meters proceeds, the new data obtained about meter accuracy
should be compared to the original water loss data.  If recalibrating the meters reduces water
losses sufficiently to designate the distribution system as tight, then the public water system
does not need to continue with its program to reduce water losses.  However, all systems
should adopt a goal to continually reduce unaccounted for water.

      Detection of Leaks
If the main meter(s) have been checked and recalibrated, but water losses are still too high,
then the system should begin looking for leaks in the distribution system.  The first step of a
leak detection procedure should be comparing the water usage for designated areas of the
distribution system. These areas should be defined to allow for the easy determination of
per capita or per connection water usage.  If one area has a higher usage than normal and
there is no reasonable explanation for the difference, then this area would be one that should
be checked for leaks.

All customers in the area should be checked to determine that there are no unmetered water
users that may cause the higher than expected water usage. If all customers are metered,
then the distribution system should be checked for leaks. It is expected that the water from
a leaking pipe will rise to the surface providing an easy means of locating the leak. Because


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this type of leak is easily located and corrected, it is not counted in the leaks that cause a
significant water loss.

The leaks that account for most of the water loss in a distribution system are the ones that
are not easily located by rising to the surface.  Different means or methods are needed to
locate these types of leaks. With the technology available, there are numerous methods to
detect leaking pipes in the ground. The most commonly used technology to locate these
leaks is a hydrophone. With this instrument, leaks can be located by the sound of water
rushing out of the pipe. Once located, the leaks can be fixed as they are found.

Suggested assessment criteria for the elimination of water losses in the distribution system
include:

        1.  Is all source water metered at the point of entry into the distribution
           system?  Are all customers metered? How often are the meters checked
           and recalibrated, if necessary?
           The system should have meters at all points at which water is supposed to
           enter and exit the distribution system. This includes all water supplies  and all
           customers. These meters should be read by the system on a regular basis.  The
           system should also check and calibrate meters to ensure the data collected is
           accurate.

       2.  Is the water loss for the system calculated?
           The system should take the water meter readings and calculate the  average
           volume of water pumped into the distribution system by the water sources and
           the average volume of water withdrawn from the distribution system. The
           difference between these two average values is the water loss within the
           distribution system.

       3.  Is the water loss for the system greater or less than  10 percent? If greater
           than 10 percent, what is the system doing to reduce its water losses?
           There will always be a certain amount of water loss within a system due to the
           un-metered withdrawal of water from the system for activities such as water
           main flushing, fire hydrant testing and fire fighting activities. However,
           experience with well operated systems indicates that these losses should not
           exceed 10 percent of the total amount of water supplied to the system.
           Systems  with greater than 10 percent loss should undertake a leak detection
           and repair program.

3.3.4   Priority Criteria

The following criteria related to the distribution systems element are considered  high
priority based on their potential for impacting public health:
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       •  Field Sampling/Measurements - Adequate disinfection residuals and water
          pressures in the distribution system are essential for preventing contamination
          of finished water as it is delivered to consumers (Section 3.3.2);
       •  Disinfection of Repaired Water Lines - If the water distribution system is
          not properly cleaned and disinfected, system personnel cannot prevent the
          contamination from spreading to the consumer (Section 3.3.3.4).
       •  Disinfection of New Water Lines - If the water distribution system is not
          properly cleaned and disinfected, system personnel cannot prevent the
          contamination from spreading to the consumer (Section 3.3.3.3).
       •  Cross-Connection Control - Connections between contaminated and potable
          water sources, if not controlled, can lead to contamination of entire water
          system (Section  3.3.3.6).
       •  Elimination of Water Loss - Excessive  leakage can lower water pressure in
          the distribution system and increase the opportunity for contamination
          (Section 3.3.3.7).

       •  Distribution Maps and Records - Modifications to the distribution system
          can impact water quality and should be identified clearly on distribution
          system maps (Section 3.3.1).

3.4   Finished  Water Storage
                                                        i
Prior to the field inspection, the inspector should obtain the information available on the
storage facilities for the subject water system from the state's files or the last sanitary
survey. The information on storage facilities should include the type of storage (ground,
elevated, or hydropneumatic) included in the system, and the volume and location of each
storage tank.

Finished or treated water storage facilities provide the following benefits to the operation of
a distribution system:

       •  Allow treatment facilities to operate at or near uniform rates, even though the
          demands of the system may greatly fluctuate;
       •  Supply the peak and emergency needs of the system;
       •  Maintain an adequate pressure in the system, when designed for that purpose;
       •  Provide  extended contact  or detention time for disinfection;
       •   Allow for the sedimentation of settleable particles that may have passed
           through  the treatment facility; and
       •   Serve as reservoirs for the blending and mixing of water from different
           sources  that may have varying water qualities.

The objectives of surveying the finished water storage facilities are to:
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        •  Review the design and major components of storage to determine reliability,
           adequacy, quantity, and vulnerability;
        •  Evaluate the operation and maintenance and safety practices to determine that
           storage facilities are reliable; and
        •  Recognize any sanitary risks attributable to storage facilities (UFTREEO
           Center, 1998).

To accomplish these objectives, the inspector needs to review the information available
from state files for the system's finished water storage facilities.  In the field, the inspector
should perform an inspection to verify the information and to determine that the finished
water storage facilities are adequate and in acceptable  condition.  To verify some of the
storage tank information and adequately assess facility conditions, the inspector may need to
climb storage tanks as part of the inspection (particularly if the water system uses elevated
tanks and standpipes). Since this can pose safety hazards (e.g., slipping, wasps), inspectors
who are expected to climb storage tanks as part of the  tank inspection should receive written
inspection procedures and training in appropriate safety procedures (e.g., use of safety belts
and cables).  In some cases, the results of a recent inspection done by a qualified tank
contractor may provide the inspector with any necessary information without climbing the
tank. Some states do not allow their  staff to climb water towers, so inspectors may need to
rely on information from tank contractor inspections, ground level observations, and
conversation with water system operators to verify file information and assess  the adequacy
and condition of storage facilities.                                               .

3.4.1    Type of Storage

The inspector should determine the types of storage facilities in the system. Storage
facilities are designed to provide for the (1)  storage of treated water (ground storage) that
can be pumped into the distribution system or (2) maintenance of an adequate service
pressure (elevated, hydropneumatic, or ground storage that is built at a location to act as
elevated storage).  Storage facilities may be closed tanks or reservoirs.

The first treated water storage tank in a water system is typically the clearwell, located at the
treatment plant. The clearwell provides both a treated  water reserve for delivery to the
distribution system and additional detention time for more effective disinfection. These
tanks are sometimes located partially or completely below grade to allow gravity flow from
the filters to the clearwell. While this approach reduces operational costs by avoiding
additipnal pumping facilities, those portions of the tank that are below grade cannot be
easily inspected and the tank may be vulnerable to seepage from shallow ground water.

Depending on the complexity and size of the distribution system,  the next storage tank will
probably be designed to provide pressure maintenance for the distribution system. If the
system serves a small number of customers, a pressurized tank called a hydropneumatic
tank (controlled by both water and air pressures) will most likely be used to maintain the
system pressure, because it is cheaper to build than an elevated tank. For larger systems, an
elevated tank, which is a tank constructed on structural supports, would be used to maintain
an adequate pressure as long as the height is adequate.  Different sections of the distribution

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system are maintained at different pressures (commonly referred to as pressure planes),
depending on the water demand and pressure head requirements. For the largest systems, or
a system with significant topographical variation such that pressure planes are required, a
ground storage tank could be used to provide the system pressure maintenance for a lower
area or pressure plane and act as storage for an upper plane.  Figures 3-16 and 3-17 depict
the various types of storage facilities and pressure maintenance facilities, commonly used in
a water system.
                                                          i  ฉArasmith Consulting Resources
                                        (Source: UFTREEO Center, 1988; Used with permission)
                     Figure 3-16. Types of Storage Facilities
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                                                         ฉArasmith Consulting Resources
                                      (Source: UFTREEO Center, 1988; Used with permission)

                               Figure 3-17. Typical Hydropneumatic Tank Installation
Suggested assessment criteria for the type of storage facilities include:

       1. Are the storage facilities covered or otherwise protected?
          The IESWTR prohibits the development of new uncovered finished water
          reservoirs, so any storage facilities constructed after IESWTR promulgation
          must be covered.  EPA recommends that any uncovered finished water storage
          facilities in existence at the time of IESWTR promulgation either be covered
          or eliminated from use. Covers prevent airborne contamination from insects,
          birds, and mammals, and also prevent algal contamination. Covers must be
          watertight to prevent contamination from entering. Where covering or
          eliminating uncovered reservoirs is not possible, there are measures that a
          water system should take to prevent contamination. Development and
          implementation of these measures is covered in EPA's Uncovered Finished
          Water Reservoirs Guidance Manual (EPA, 1999d).

       2. Where do the overflow pipes end? Do they discharge to a splash pad? Are
          they equipped with hinged and weighted flaps?
          Overflows should not be discharged to the ground or to any storm or sewer
          line. The overflow line should drain 12 to 24 inches above the ground to an
          open basin or splash pad. A splash pad prevents erosion of the area below the
          line and around the tank supports or foundation. Overflow pipes should be
          equipped with a hinged and weighted flap to prevent the entrance of small
          mammals, birds, insects, and contaminants.
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       3. Do the air and roof vents have a screen? Are they protected from rain?
                                                        i
          A fine mesh screen prevents the entrance of birds, insects, and small debris into
          the tank. However, a fine screen must be designed to fail in the event of
          clogging, to prevent the tank from imploding in the event the clogged screen
          causes a vacuum effect. Vents should be covered or face downward to protect
          the tank from rain.

3.4.2    Location of Storage

The inspector should determine the location of storage facilities to assess their potential to
compromise the integrity of the delivery system.  The surrounding area needs to be
inspected for sources of potential contamination and sources that may cause physical
damage to the tanks. The location and size of the storage tanks can be obtained from the
distribution system maps discussed previously. In addition, the tank location should be
shown on a United States Geological Survey (USGS) topographical quadrangle map so that
coordinates can be determined and placed in the state's Geographic Information System
(GB) to be used for identifying potential sanitary hazards that  might be located nearby.

If the state does not have a GIS, the inspector should use the topographical map during the
site visit to assess the potential impacts of nearby sanitary hazards.  The inspector should
discuss the characteristics of the surrounding area with the operator to find out if there have
been any changes since the last survey that may pose a sanitary hazard or if there are any
questions or concerns about the site itself. The location of the tank on the site should be
assessed relative to trees and buildings that could fall  on the tank and cause damage. In
addition, it is important to assess the general maintenance of the site (e.g., grass mowed and
free of trash and debris).

Suggested assessment criteria for the location of storage facilities include:

       1. Are there any potential sanitary hazards in the area?  If so, what and
          where are the hazards? Are the hazards close  enough to be of concern to
          the storage facilities?
          These hazards include sewage treatment facilities, septic tanks, and absorption
          systems, sanitary landfills, fuel tanks, industrial pollutant discharges, livestock,
          surface runoff and poor drainage.  Identification of the hazards in relation to the
          location  of the storage tanks or reservoir is important in determining the
          potential threat to public  health. These hazards could contribute to pollutant
          seepage into  the storage tank. Surface runoff and underground drainage should
          be away from the structure.

       2. Are there any physical  features on or around the site that could damage
          the tank?
          Trees or other natural features around the tank should not be situated near
          enough to damage the tank if they fall or are moved by forces of nature.
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       3.  Is the site well maintained?
           A well-maintained site, with proper grading to facilitate drainage and free of
           debris and other potential contaminants, prevents damage to the tank.

3.4.3   Capacity of Storage Tanks

Storage tank capacities should be adequate to meet the water demands of the system, should
meet applicable state requirements and industry standards, and be consistent with accepted
engineering practice. For example, the total capacity of both ground and elevated storage
tanks could be based on a recommended level of 200 gallons per connection. For elevated
storage tanks alone, a recommended capacity of 100 gallons per connection is often used.
For systems using hydropneumatic tanks instead of elevated tanks, recommended capacities
are 20 gallons per connection with ground storage and 50 gallons per connection without
ground storage. Capacities for pumps and pumping equipment associated with storage
tanks are discussed in Section 3.5.

Suggested assessment criteria for the capacity of storage tanks include:

       1.  Is the storage capacity adequate?
           It is important to determine whether the type of storage facilities provided are
           sufficient for the distribution system.  If a large system uses a hydropneumatic
           tank, for example, the storage may not be sufficient for the pressure head
           requirements of the distribution system. Water facilities should have at least
           one day of reserve capacity to allow for power outages and fire control.
           Facilities without backup storage may lose system pressure in the event of a
           power surge.

       2.  In case of elevated storage tanks, are tanks properly sized and elevated to
           assure adequate pressures throughout the distribution system?
           The water tank should be properly sized and elevated to produce pressures of
           at least 35 psi at the lowest operating level of the tank. Operating pressures in
           the distribution system should not be allowed to exceed 100 psi.

3.4.4    Design of Storage Tanks

The inspector should examine the design criteria of the storage tanks to assess their
potential  to meet the water demands of the distribution system and retain structural integrity.
Design and construction standards need to be appropriate for the intended use of a storage
tank.

     3.4.4.1    Storage Tank Components
The series of standards used to design tanks with all the necessary components identified is
the AWWA D-100 series. The construction material for the tank should also be examined
for structural integrity as well as for any sanitary hazards. For example, opportunistic
pathogens, such as Klebsiella can grow to high levels in wooden storage tanks. Figure 3-18

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provides a schematic of the various components of a storage tank. The following is a listing
of the minimum criteria for a treated water storage tank, whether it is a ground or elevated
storage tank:
                                                       ! '
                                                       i
       •  Roof sloped to prevent standing water;
       •  No leakage through the roof;
       •  A lockable access hatch on the roof, with a raised curb;
       •  Vent on the roof with openings that face downward, with a fine corrosion
          resistant screen;
       •  Water level measurement device;
                                                       i   , , -
       •  Overflow that terminates above ground with a hinged and weighted flap on the
          end;
       •  Inlet and outlet piping located to ensure proper circulation of water;
       •  Drain to remove accumulated silt from the bottom of the tank;
       •  Access openings on the side (at least 2);
       •  Access ladder with proper safety equipment;
       •  Valves on inlet and outlet for isolation;
       •  Bypass around the tank for maintenance;
       •  Control system to maintain water level in tank; and
       •  Alarm system for high/low water levels.
Suggested assessment criteria for the minimum design components for storage tanks
include:
       1.  Does the tank have all the minimum components listed above? Are these
          components in good condition?
                                                       1    '    ' :
The inspection items listed above are important for maintaining the structural integrity of
the tank, thereby minimizing contamination of the water.
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                         DRAIN
                   (FLUSH WITH FLOOR)
                                                         ฉArasmith Consulting Resources
                                            (Source: UFTREEO, 1998; Used with permission)

                  Figure 3-18.  Components of a Storage Tank

     3.4.4.2    Hydropneumatic Tank Components
Hydropneumatic tanks are specially designed storage tanks which provide pressure
maintenance for the system. Hydropneumatic tanks are not storage tanks, technically
speaking, but are pressure maintenance facilities. It is important that an auxiliary power
source such as a backup generator of separate power supply be provided to ensure that the
hydropneumatic tank and associated service pumps continue to operate in the event that the
primary power source fails.  The minimum design components for this type of tank are
significantly different than a ground or elevated storage tank.  Figure 3-17 provides a typical
hydropneumatic tank installation. Hydropneumatic tank systems can use any of several
types of pressure storage tanks. Figure 3-19 depicts the various types of pressure tanks
available.  While hydropneumatic tanks can be either horizontal or vertical, most that are
used in public water systems are horizontal.
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                                                        ฉArasmith Consulting Resources
                                           (Source: UFTREEO, 1998; Used with permission)
                                                       \
                    Figure 3-19. Types of Pressure tanks

For a hydropneumatic or pressure tank, the design criteria should include the following:
       •  Tank is located completely above ground
       •  Tank meets ASME standards with a ASME name plate attached
       •  Access port for periodic inspections
       •  Pressure relief device with a pressure gauge
       •  Control system to maintain proper air/water ratio
       •  Air injection lines equipped with filters to remove contaminants from the air
          line
                                                       i
       •  Sight glass to determine water level for proper air/water ratio
       •  Slow closing valves and time delay pump controls to prevent water hammer.
Suggested assessment criteria for the minimum design components for hydropneumatic
tanks include:
       1.  Does the tank have all the minimum components as required? Are these
          components hi good condition?  Is the tank capacity adequate?
          The inspection items listed above are important for maintaining the structural
          integrity of the tank, thereby minimizing contamination of the water.
3.4.5   Painting of Storage Tanks
The inspector should assess the painting of storage tanks to determine  the potential for lead
to enter the water.  Historically, the best type of coating for a tank included lead, because it
adhered very well  to the metal substrate forming a bond that was hard  to break. In addition,
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coal tar coatings were applied to the inside of many older elevated storage tanks. Currently,
lead may not be used in any paint system that comes in contact with potable water. The
paint used on storage tanks must be approved for potable water use and must be certified to
conform with ANSFNSF Standard 61 and applied by an accredited organization.  Paint
coating systems are important for assuring that the interior and exterior surfaces of the tank,
as well as the tank appurtenances, are adequately protected from corrosion and structural
damage.

Suggested assessment criteria for the painting of storage tanks include:

       1. When was the last time the tank was repainted?  What type of paint was
          used? Was it a lead-based paint? Was the paint in conformance with
          ANSI/NSF Standard 61 for potable waiter use?
          Paint used for surfaces in contact with potable water should be approved under
          ANSI/NSF standards.  Lead-based paints are prohibited for use with potable
          water and other unauthorized paints or coatings can create water quality
          problems and cause organic or inorganic contamination of the stored water that
          might cause adverse health effects (EPA, 1989a).

       2. Is the paint in good condition?
          Chipping, cracking, or fading of the paint coating on the tank surfaces and
          appurtenances indicates the potential for contamination, corrosion, and
          structural damage.

3.4.6    Cleaning and Maintenance of Tanks

The inspector should assess the frequency of general cleaning and inspection of the tanks.
On a daily basis, the operator should be checking the general condition and operating level
of the tank. On a weekly basis, the sanitary  and structural condition of the basic tank
components should be checked in more detail.  (In the case of elevated storage tanks, some
inspection activities may have to be done as part of the annual inspection.) On an annual
basis, the entire tank and all appurtenances should be thoroughly inspected by qualified
personnel and the results documented in a written report.

Suggested assessment criteria for the cleaning and maintenance of tanks include:

       1. Does the tank appear structurally sound?
          The inspector should look for signs of cracks, leaks, rust, corrosion, failure in
          steel supports, and other indicators that the tank has not been properly
          maintained and may not be structurally sound.

       2. How often are inspection and  cleaning performed?  How often does the
          water system have its storage  tanks inspected by a qualified contractor?
          The operator should inspect tanks on a daily basis. As noted above, basic tank
          components should be checked  in more detail each week, and the entire tank
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           and appurtenances checked annually. In addition to general inspections, a
           thorough structural and coating inspection should be done by qualified
           personnel at least every five years (UFTREEO Center, 1998).

       3.  How is the water supply continued when the storage tank is out of service
           for maintenance?
           The inspector should ensure that the system has a plan for maintaining the
           distribution system pressure when the tank needs to be removed for
           maintenance.

       4.  When interior maintenance has been performed, are storage tanks
           disinfected before being used?
                                                         i
           Storage tanks should be disinfected to ensure water quality before being
           returned to service.
                            •

3.4.7   Site Security
                                                         i
The inspector should assess the site security of the water system to determine the potential
for intruder access. Any potable water storage tank should be enclosed by an intruder-
resistant fence with lockable access gates. In addition, all access hatches should  be locked.
To be intruder-resistant, the Texas Natural Resource Conservation Commission
recommends that the fence around the storage tank be at least six feet tall with three strands
of barbed wire extending outward at a 45" angle, and be constructed of wood, masonry,
concrete, or metal.

Suggested assessment criteria for site security include:

       1.  Is the fence surrounding the tank site intruder-resistant?
           Site security should be part of the operational monitoring program of the plant.
           The inspector should determine if the tank or plant fence is in good condition,
           specifically that the fence is structurally sound and not sagging.  There should
           not be any gaps between the ground and the bottom of the fence and the fence
           gates should be securely locked when  the plant is not attended.  The inspector
           should note any evidence of unauthorized access and vandalism, which tend to
           be a more common problem at elevated storage tank sites.

       2.  Are access hatches locked?
           Hatches should have a watertight cover and be locked with a sturdy device that
           cannot be easily clipped or opened.

3.4.8   Priority Criteria

The following criteria of the finished water storage element are considered high priority
based on their potential for impacting public health:
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       •   Capacity of Storage Tanks - The storage facilities should be adequately
          sized to meet minimum acceptable capacity requirements and the maximum
          daily demand of the system (Section 3.4.3).
       •   Design of Storage Tanks - The proper components should be provided for
          storage facilities to allow for proper operation (Section 3.4.4).
       •   Cleaning and Maintenance of Storage Tanks - Storage tanks should be
          maintained for storage facilities to allow for proper operation (Section 3.4.6).
       •   Site Security - The facilities should be protected from vandalism to protect
          public health (Section 3.4.7).

3.5   Pumps/Pump Facilities and Controls

In a water system, there are many applications that require a pump(s) to move a fluid (water,
chemical, etc.) from one point to another. In addition to transporting water through the
system, pump applications include chemical feed systems, sludge removal, air compression
and sampling (UFTREEO Center,  1998). Normally, there are several types of pumps that
could be used for an application. However, there are usually only one or two types of
pumps that will be the best fit for the intended use.  In this section, the prime movers of
water will be discussed. There are numerous applications for other types of pumps in other
sections of this document.

The objectives of surveying the pumps/pump facilities and controls are to:

       •   Review the design, uses, and major components of water supply pumps;
       •   Evaluate the operation and maintenance as well as safety practices to
          determine that water supply pumping facilities are reliable; and
       •   Recognize any sanitary risks attributable to water supply pumping facilities
          (UFTREEO Center, 1998).

3.5.1    Types of Pumps

Before going into the field, the inspector should obtain the information available on all the
pumping facilities for the water system from the state's files, including the last sanitary
survey. The information on pumping facilities should include the type, location, age and
installation date, and design conditions of the system's pump(s), pumping facilities, and
controls.

In addition, the inspector should review the regulatory requirements for pumps, if any, to
assist in the evaluation of the pumping facilities. The regulatory requirements could
include, but not necessarily be limited to, state rules and regulations, ANSI/NSF Standards
60 and 61, as well as appropriate guidance manuals.

Upon arriving at the facility, the inspector should review the available data on pumps with
system personnel to determine if the information is current. If there have been any changes,


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 the inspector should obtain an updated listing of the pumps used within the system, so that
 they may be all inspected during the survey. For most systems, the inspector will either
 have a list of pumps or pump data from a previous sanitary survey or have a list supplied by
 the system operator. If a system does not have a pump listing, the inspector should work
 with the system operator to develop a new listing so that all pumps may be inspected during
 the survey.

 There are three types of pumps used in a water treatment plant facility. They are: positive
 displacement, centrifugal, and ejector.

 Positive displacement pumps deliver water at a constant rate regardless of the pressure it
 must overcome (USEPA 1991a). Typical positive displacement pumps that can be found in
 a treatment plant are:

        •  Helical or Spiral Rotor Pump - This pump consists of a shaft with a spiral
           surface which rotates in a rubber sleeve. Water is trapped between the shaft
           and the sleeve and is forced to the upper end of the sleeve as the shaft turns.
        •  Regenerative Turbine Pump - This pump contains an impeller or a rotating
           wheel with fins or little buckets on its outer edge. The rotating wheel is inside
           a stationary enclosure (cast). As the wheel rotates at a high speed, it forces
           water through the pump cast (also called raceway) at a pressure that is several
           times that which can be generated by centrifugal mechanisms (USEPA,
           1991a).

        •  Reciprocating Pump - This pump consists of a piston moving back and forth
           in a cylinder.  As the cylinder is driven back and water is driven  into the
           cylinder, the intake valve closes and forces the water through the check valve.
           As the cylinder is driven forward, the water is discharged through a discharge
           pipe while the check valve is closed (USEPA, 199la).
       •  Positive Displacement Pump - This pump is typically used  for  online
           chemical application (i.e., application of chemicals into pressurized water
           line).

 Centrifugal pumps are used when an even flow rate is needed to meet the demands placed
 on it. The operating curve for a centrifugal pump shows that the pumping rate varies with
 the discharge pressure of the water at discharge from the pump (i.e., as the discharge
 pressure increases, the rate of pumping decreases).

 With a rotating impeller (i.e., rotor blade) driven by a power source, such as a motor, a
 centrifugal pump increases the velocity of the water and discharges it into  the  pump casing.
 In the pump casing, the velocity of the water is converted to pressure. Typically, a
 centrifugal pump has only one impeller, and it is called a single-stage pump. If more
 pressure is needed, multiple impellers or multi-stages are used to generate  the necessary
 discharge pressure at the pump. Multiple impellers only increase the discharge pressure, not
 the pumping rate .(UFTREEO Center, 1998).
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A centrifugal pump cannot create a negative pressure at the suction inlet to pull water into
the pump, like a self-priming pump. Therefore, the pressure at the impeller must be
positive (i.e., water level is higher than the impeller) in order for the pump to operate.

There are four types of centrifugal pumps that are normally used in a water system for the
niany pumping applications: submersible, vertical (lineshaft) turbine, split case, and end
suction (close coupled).  Figure 3-20 shows some of the types as well as the basic
components of a centrifugal pump. The most common application of each pump is
provided in Table 3-4.

The four types of centrifugal pumps are described below:

       •  Vertical Turbine Pump - This is a multistage centrifugal pump. The
          pumping unit must be located below the drawdown level of the water source.
          A vertical shaft connects the pumping assembly to a  drive mechanism located
          above the pumping assembly. The discharge casing, pump housing, and inlet
          screen are suspended from the pump base at ground surface.
       •  Submersible Pump - This is a centrifugal pump driven by a closely coupled
          electric motor constructed for underwater operation as a single unit.
       •  End Suction and Split Case Pumps - These are single-stage pumps.  The
          end suction pump is a vertically split case pump, while the split case pump is
          horizontally split. The advantage of the split case pump over the end suction
          pump is that it is easier to open and repair.  The advantage of the end suction
          pump is its lower cost.
       •  Ejector Pump - This is a type of vacuum pump. In this pump, gas is
           removed from a container (e.g., chlorine cylinder) by passing water at a high
           velocity through a connecting chamber.  The high-velocity water creates a
           vacuum that draws the chlorine into the water stream.  This type  of a pump is
           similar to a jet pump; however, in a jet pump, gas (air in water applications)
           forces water through a venturi into an area of reduced pressure where a
           centrifugal pump sucks the water and jets it into the  distribution system
           (USEPA, 1991a).
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          Horizontal - Close Coupled
                         Horizontal - Split Case
                                                         ฉArasmith Consulting Resources
                                            (Source: UFTREEO, 1998; Used with permission)

       Figure 3-20.  Common Centrifugal Pump Types and Components
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               Table 3-4.  Applications for Centrifugal Pumps
Application
Well Pump
Raw Water Pump
Backwash Pump
Transfer Pump
Finished Water Pump
Booster Pump
Sludge Pump
Backwash Recycle Pump
ICypeofPump ,
Submersible or vertical turbine
Submersible or vertical turbine
Vertical turbine or split case
Vertical turbine, end suction, or split case
Vertical turbine, end suction, or split case
Split case or end suction
End suction
End suction
Suggested assessment criteria for the types of pumps include:

       1.  What type of pumps are provided for the system?
          The inspector should check the types of pumps used by the water system to
          ensure they are appropriate for the intended use.  Typically, the pump
          selection is reviewed by the primacy agency at the time of installation;
          however, the inspector should confirm that the pump has not been replaced
          with another type of pump without approval from the primacy agency.

       2.  Does the information in the files reflect the actual type, number, and
          capacity of pumps in the system?  If not, is there a potential problem?
          If the inspector finds that the actual type, number or capacity of the pumps is
          different from the design which was approved by the primacy agency, then the
          inspector should note the actual configuration for the sanitary survey report.
          The operators should be questioned  as to why and when the modification to
          the pumps took place, and advised to submit the revised plan to the primacy
          agency for their review, if necessary.

3.5.2    Capacity of Pumps

The pump capacity or size required is typically dependent on the application or purpose, as
well as vulnerability of the pump(s).  Typically, state rules will specify the sizing criteria for
each critical application. For example, Table 3-5 provides the sizing criteria for different
pump applications used by the Texas Natural Resource Conservation Commission
(TNRCC) for many water systems. These criteria are in general agreement with standard
engineering practice.
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                         Table 3-5.  Pump Sizing Criteria
Application
Raw Water Pump
Backwash Pump
Transfer Pump
Finished Water Pump
Booster Pump
Sizing Criteria
0.6 gpm per connection with the largest pump out of service
Dependent on filter size
0.6 gpm per connection with the largest pump out of service
Two or more pumps that have a capacity of 2.0 gpm per connection, or
that have a total capacity of at least 1,000 gpm and the ability to meet peak
hourly demands with the largest pump out of service, whichever is less
Two or more pumps that have a capacity of 2.0 gpm per connection, or
that have a total capacity of at least 1 ,000 gpm and the ability to meet peak
hourly demands with the largest pump out of service, whichever is less
                                                                 (Source: TNRCC, 1997)

 When designing or checking a pumping facility, the maintenance (preventative or
 emergency) of the pumps should be anticipated. For instance, a system has two raw water
 pumps, and each is sized to pump one-half the capacity of the water treatment facility. If
 one pump has to be taken out of service for repairs, then the supply for this system is
 reduced substantially. During the summer, when the peak demand typically occurs, this
 system may not be able to meet that demand for a time, because of the repairs to the pump.
 During this time, the system may experience pressure problems in the distribution system
 due to an inadequate supply, which could lead to greater problems, such as backsiphonage.
 The number of pumps for any application is an important consideration that cannot be
 overlooked. In general, there should be at least two pumps (usually more) for any critical
 pumping application to allow for maintenance.

 With two or more pumps, how should the capacity of a pump or pumping facility be
 determined? The firm capacity of any pumping facility should be determined with the
 largest pump out of service to ensure that adequate capacity is available to meet all expected
 demand/supply conditions. The firm capacity of a pumping facility is the capacity that is
 available at any time assuming any one pump is out of service for maintenance or repairs.
 The total capacity of a pumping facility, then is the sum of the capacities of all associated
 pumps and is larger than firm capacity.

 Suggested assessment criteria for the capacity of pumps include:

       1.   What are the capacities of the pumps? How many pumps are located at
           each facility?

           The capacity of a pump is sometimes listed on the motor plate along with the
           horsepower, motor speed and other pertinent information. The inspector
           should note the capacity or other information provided on each pump and
           compare this information to the approved design for the pump station. The
           actual capacity of the pump may be less than the rated capacity as a result of
           wear or an increase in the operating head.  Actual pump capacity can be
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          measured if an accurate flow metering device is installed on the pump
          discharge line.

      2.  What is the firm capacity and the total capacity of each pumping facility?
          The inspector should confirm that the firm capacity of the pumping facility, or
          the capacity of the facility with its largest pump out of service is consistent
          with the minunum capacity approved by the primacy agency.

      3.  Are the pumps compliant with state rules?
          If the inspector finds that the actual type, number or capacity of the pumps is
          different from the design which was approved by the primacy agency, then the
          inspector should note the actual configuration for the sanitary survey report.
          The operators should be questioned as to why and when the modification to
          the pumps took place, and advised to submit the revised plan to the primacy
          agency for their review, if necessary.

3.5.3    Condition of Pumps

In addition to confirming that the pump facility complies with the approved design, the
inspector should also evaluate the condition of each of the pumps in the facility to ensure
that it is operating as designed. It is extremely important that all pumps in a system be
operational to ensure the continued supply of drinking water to the customers. The pumps
should not be vibrating excessively, making loud noise, be overheating or creating odors.
Any of these may be a sign that the pump requires repairs or maintenance.

The inspector should review available maintenance records for the pumps.  The pumps
should be regularly lubricated and maintained in accordance with the manufacturers
recommendations.  Any lubricants which may contact the water should be ANSI/NSF
approved.

The inspector should confirm that each pump has working check valves, and pressure
gauges on the discharge side of the pump. There should also be working isolation valves on
the intake and discharge sides of the pump to permit taking the pump out of service for
repairs or maintenance (UFTREEO Center, 1998).

Suggested assessment criteria for the condition of pumps include:

       1. Are all the pumps operational? If not then when does the system intend
          to repair or replace the pump?
          A system should maintain the capacity to provide drinking water to its
          customers and should have the reserve capacity available for pump
          malfunctions. Systems should take steps necessary to repair or replace pumps
          which are not operational as quickly as possible.

       2. Are the pumps vibrating excessively, overheated, making excessive noise,
          or producing an odor?

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           Inspectors should briefly examine each pump to see if there are obvious signs
           of the need for maintenance or repair.  Appropriate safety precautions should
           be taken around open, spinning shafts.
                                                                 i
        3.  Are pumps regularly maintained and lubricated in accordance with the
           manufacturers recommendations?
           The inspector should ask to see records which show the dates the pumps were
           lubricated and maintained.  The inspector should also ensure that all lubricants
           which come into contact with the potable water are NSF/ANSI approved.

 3.5.4   Pumping Station

 Most pumping applications rely on a pumping station that includes a purnp(s), a structure to
 house or support the pump, piping - suction and discharge, lighting, ventilation, an
 electrical center and control panel for the pump(s) and lighting, and appurtenances. The
 inspector should determine if there are any sanitary risks by thorough inspection of all
 pumping facilities.  Appurtenances of a typical pumping station are shown in Figure 3-21.

      3.5.4.1    Location of Pumping Facilities
                                                        i
 The structure for a pumping station can be as simple as a slab that supports the pump(s) to a
 building that houses the pump(s) and all appurtenances. However simple the structure, the
 location of the pump station is probably one of the most important factors to evaluate for
 sanitary risks.  If the pump station is  located in an area that is subject to flooding or
 electrical outage, then the pump station will be out of service for a time. If the pump station
 is down for a time, the system may experience problems with providing an adequate supply
 of treated water or pressure in the distribution system.

 One of the first things an inspector should do upon entering the station is to look for
 evidence of past flooding.  If there is no evidence, the inspector should ask system
 personnel if there has been any flooding in the past. The pump station  should be located so
 that the finished floor elevation is at least one foot higher than the known 100-year flood
 elevation for the area. If the floor elevation is lower than the flpod elevation, then berms or
 dikes should be constructed around the station to prevent flooding.
                                                        I         i
 Since most pumping facilities require electricity for power, the electrical service reliability
 should be verified. If the station is located in a remote  area with only one incoming service,
 a documented plan should be available for keeping the pump station in operation during
 electrical outages. The plan could include the use of an emergency generator or oversizing
 of storage to accommodate the power outage at the station.
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                                                         ฉArasmith Consulting Resources
                                            (Source: UFTREEO, 1998; Used with permission)
                     Figure 3-21.  Typical Pumping Station

The purpose and vulnerability of the pumping facility location should be evaluated to
determine the measures needed to maintain its reliability.

Suggested assessment criteria for pumping station/location include:

       1. Is the location subject to flooding? If so, what provisions are provided to
          accommodate the flooding?
          If the pump station is adjacent to a stream, river or other water body, the
          inspector should check for evidence of flooding such as stains on the floors or
          walls. Typically, a pump station is located above the 100-year flood plain,
          however, if the station is susceptible to flooding, the inspector should make
          certain that electrical controls and motors are high enough to avoid flood
          waters.

       2. Is the location subject to electrical outages? If so, what provisions are
          provided to accommodate the electrical outage?
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           The inspector should ask the operators how often there is a power outage in
           the area serving the pump station. If the operators indicate there are frequent
           outages, or if there is little or no elevated storage within the system the
           inspector should ask if the system has emergency standby power.

      3.5.4.2   Pumping Station Structure
 The type of structure provided for a pumping station is somewhat dependent on the site-
 specific requirements, but there are general similarities for all facilities.  When visiting the
 site, the inspector should assess the security and maintenance of the structure as well as the
 pumps and piping.

 The station should be protected from unauthorized entry and vandalism by having the doors
 and windows locked when unattended.  The electrical service to the strudjure should be
 checked to see that unauthorized persons cannot either cut off power to the station or access
 outside panels, switches, or valves. All drain and vent openings should be screened to
 prevent the entry of animals and insects.

 The structure should be sized to provide adequate room to maintain the equipment within
 the structure. Certain building codes will specify some maintenance area requirements; for
 example, the electrical code may require at least a 3-foot clearance in front of all electrical
 panels. However, most of the area needed for maintenance is not restricted by building
 codes and will therefore vary within  a particular structure. In general, the size of the
 structure shpuld be such that at least 3 to 4 feet (or more) of area is provided around all
 major pieces of equipment and piping to allow for ease of maintenance.

 Suggested assessment criteria for pumping station/structure include:

       1.  Is the structure secure from unauthorized entry and vandalism? Are all
           drains and vents screened to prevent the entry of animals?
           A system should take steps to prevent unauthorized entry of humans and
           animals to the pump station. The pump station should be located within a
           secure area such as a locked building or fenced area.

      3.5.4.3   Pumping Station Appurtenances
                                                         i
 The pump station appurtenances that should be evaluated include lighting, heating,
 ventilation, interior drainage, signs/labeling, and controls. The following is a listing of the
 appurtenances and reason to be included in this evaluation:

       •   Lighting - should be adequate (both inside and outside) for ease of
           maintenance and security;

       •   Heating - systems should be adequate to prevent pipes from freezing;
       •   Ventilation - should be adequate to maintain acceptable temperatures and air
           flow for personnel safety and proper operation of equipment;
       •   Interior drainage - floor drains should be provided to eliminate standing water
           on the floor from leaks that may pose a safety hazard;
                                                         ]

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       •   Signs/labeling - proper signs and tagging of equipment improve the ability of
          system personnel to maintain the equipment; and
       ซ   Controls - should be simple and easy to maintain. In addition, all instruments
          and wiring should be labeled and tagged.

Suggested assessment criteria for pumping station/appurtenances include:

       1.  Is the lighting adequate for security and maintenance?
          The inspector should check the lighting inside the pump station to ensure that
          the operators have sufficient light to operate the pumps and outside the facility
          to deter vandalism.

       2.  Is the area subject to freezing?  Can the piping in the station freeze? If
          so, is heating provided?
          The inspector should ensure that the pump stations located in frost prone areas
          have heaters or other means to prevent freezing of the water in the pipes or
          pumps.

       3.  Is the station equipped with ventilation? If so, does it work and is it
          adequate to maintain a reasonable temperature?
          The inspector should ensure that the pump station has adequate ventilation
          (louvers, fans, etc.) to  maintain acceptable temperature and air flow for
          personnel safety and proper operation of equipment.

       4. Is there a floor drain to collect all leaks? Is the floor drain operable?
          There should be no standing water in the pump station.  The floor should be
          sloped to an operating drain.

       5. Are the pumps, valving, and other major equipment items tagged? If not,
          how does the system number the equipment for maintenance purposes?
          The system should have a system to identify the equipment for maintenance
          purposes. The inspector should see if the pumps and valves in the station are
          tagged to identify them, and if the tags correspond to the maintenance records.

 3.5.5   Priority Criteria

 The following criteria related to the pumps/pump facilities and controls element of the
 sanitary survey are considered high priority based on their potential for impacting public
 health:

       •   Capacity of Pumps - The capability of the facilities must exceed the potential
           demands so that even when one pump is out of service, adequate capacity is
           still available to meet all expected demand/supply conditions. Otherwise, the
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           system may experience pressure problems in the distribution system that could
           lead to greater problems like back-siphonage (Section 3.5.3).
                                                        i

        •  Pump Station Location - The location of the facilities can impact the
           operation of the water system. For instance, if the facilities are located in a
           flood plain, then the facilities will be flooded on a regular basis and be out of
           service for a period (Section 3.5.4.1).
                                                        i          !

 3.6   Monitoring/Reporting/Data Verification

 An important part of any industry that produces a product for the consumer is quality
 control. Quality control is a defined method of checking the product to ensure the consumer
 that it meets or exceeds regulatory requirements as well as their minimum expectations. For
 the water industry, quality control consists of monitoring the product, drinking water, from
 the source to the tap, with in-house as well as outside laboratory testing for confirmation.  A
 monitoring plan provides the operator with data to assist in identifying potential problems
 and adjusting treatment processes accordingly. It is important that all water systems create a
 water quality monitoring plan and document monitoring results. For most water systems,
 regulatory requirements, either state or federal, dictate the minimum scope of a water
 quality monitoring plan.

 The objectives of surveying the water quality monitoring/reporting/data verification are to:
                                                        i
        •  Review the water quality monitoring plan of the public water system for
          conformance with regulatory requirements;
        •  Verify that the water quality monitoring plan is being followed by checking
          test results;

        •  Verify that all in-house testing as well as equipment and reagents being used
          conform to accepted test procedures;
        •  Verify the data submitted to the regulatory agency; and
        •  Evaluate the procedures an operator follows to  identify any problems with the
          process, determine the changes needed to correct the problem, and how
          adjustments to the process are approved and performed as needed.

 3.6.1    Regulatory Records Review

 Before the inspector goes into the field, the data available in the regulatory agency's files
 concerning the subject water system should be reviewed carefully. Reviewing the files of
 the subject system will indicate to the inspector how well the system is meeting its
 responsibilities.  The inspector should look for the following information:

       •  Violations of MCLs, treatment techniques, monitoring, or reporting, as well as
          a compliance plan to correct any violations;
                                                        I
       •  Regulatory agency orders and compliance plans that apply to the system;


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       •  Regulatory agency approval of mandated sampling plans, such as for TCR and
          disinfection by-products (e.g., THMs);
       •  Regulatory approval of any changes to the system since the last sanitary
          survey; and
       •  Reported water quality monitoring data where required (UFTREEO Center,
          1998).

If there are no violations or orders, and the required monitoring data are available, it is an
indication that the water system has accepted its assigned responsibilities and is trying to
complete its duties accordingly. In general, the inspector will only have to verify that all
sampling and monitoring plans are up-to-date based on the latest regulatory changes, if any.
In addition, the inspector will verify that the data reported to the agency are accurate based
on the records kept by the system.  Self-monitoring data, monthly operating reports, and
daily logs should be reviewed to determine if data are of questionable quality and to
evaluate the potential for data falsification.

If there are no violations or orders, but the required monitoring data are not available, it may
be difficult to determine if the water system is in compliance with all requirements.
Laboratory results for bacteriological, chemical, and radiological monitoring must be kept
for specific time periods.  The inspector should review the records to determine if they are
kept for the required time period in accordance with each regulation.

If there are violations or. orders, and all the required monitoring data are not available, it is a
general indication of possible troubles at the public water system.  The inspector should
carefully review the compliance plans required by the violations or orders, and verify-that
the plan is being followed by the system.  If all the required monitoring data are not
available, the inspector should determine the reason.  Sometimes the cause may be simple,
such as the report was being mailed to a wrong address.  However, if the problem is
persistent, then the inspector should develop a plan with the system to remedy the problem.

Suggested assessment criteria for data collection include:

        1.  Are there any violations or orders for the subject system? If so, is there a
           compliance plan? If so, what documentation is there to verify
           compliance?
           If the treatment plant has submitted a compliance plan, the inspector should
           take copies of the plan to verify that the compliance plan is being properly
           implemented.

        2. Have the required sampling plans been submitted and approved? If no,
           what action is being taken to prepare and submit the plans?
           Every water system has to submit a sampling plan to be approved by the state.
           Such a plan should include the number of samples for each parameter, where
           samples are taken, at what time and frequency, who is  the person in charge of
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            taking the samples, how they are going to be handled, and who is going to
            analyze them.
                                                          I         '
        3.  Are all the required monitoring data submitted?  If so, do the data
            appear reasonable? Do the data reported match field log books?
            If a plant has complete, up-to-date, reasonable monitoring data, this is an
            indication that it is well managed. However, it is still necessary to verify field
            log books with submitted reports to rule out any human error in copying the
            data.

 3.6.2    Water Quality Monitoring Plans

 For all water systems, there are two levels of water quality monitoring plans: (1) the water
 quality monitoring plan(s) that the system institutes for quality control purposes (non-
 regulatory monitoring); and (2) the water quality monitoring plans required by regulation
 (e.g., disinfectant residual and turbidity).  Typically, the water quality monitoring plan for
 quality control is carried out in-house by the system operator. For the monitoring plans
 required by regulation, samples are collected by system personnel in accordance with the
 approved plan and are then often sent to a certified laboratory for analysis. However, for
 some regulatory monitoring such as turbidity tests, samples are analyzed at the treatment
 plant rather than an off-site laboratory. The water system needs to have a properly equipped
 laboratory to perform these tests, as well as non-regulatory quality control tests, at the
 treatment plant.

      3.6.2.1   Non-Regulatory Monitoring  Plans
 The in-house plan provides the operator with a means of monitoring and evaluating the
 operation of the system, normally the treatment facilities. This plan allows the operator to
 control processes on a continuous basis and make adjustments in treatment (e.g., chemical
 feed rates) as needed.  Since this plan will be system-specific, the inspector will have to
 check each plan individually. The plan should include the location, number, and frequency
 of various tests that are needed to verify the process. A typical water quality monitoring
 plan layout for a surface water treatment facility is shown in Figure 3-22.  When reviewing
 the plan, the inspector should assess whether the location and frequency are adequate to
 identify problems that may occur. Monitoring needs to provide data that can help the
 operators) quickly identify problems so that adjustments can be made in a timely manner.
 In addition, the timing and methods for monitoring used should be in accordance with
 accepted test methods. The inspector should ask the operator(s) if monitoring results are
 used to make adjustments in the treatment process.  So, the inspector should ask the
 operators) to describe how, the data are used.

 All test methods require that the equipment used is calibrated on a regular basis.  This
 regular calibration ensures that the results obtained are reasonable and accurate. Laboratory
 test equipment manufacturers will provide the calibration procedures as well as calibration
 standards that should be followed for each piece of equipment. As part of checking the
 methods and procedures used for in-house monitoring, the inspector should check the
procedure for and the frequency of calibration.  In addition, the calibration standards should

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be checked to determine whether or not the standard is usable based on the date of
preparation. In some cases, calibration procedures and frequencies may be dictated by the
state primary agency.
      -, Raw
       „ *   %  5 &
       : Water
                    C/F
  pH, Alk, Turb, Jar Test, Fe, Mn, Temp
                  pH, Alk
            , Sedimentation
                                 I
Filtration
                     pH, Alk, Turb, Fe, Mn
                     pH, Alk, Turb, Fe, Mn,
                          CI2, Bacti,  Fl
                                                       ฉArasmith Consulting Resources
                                           (Source: UFTREEO, 1998; Used with permission)

          Figure 3-22. Typical Water Quality Monitoring Plan Layout
                    for a Surface Water Treatment Facility

 Suggested assessment criteria for in-house water quality control monitoring plan include:

        1.  Does the plan appear to be adequate for this system? If not, what
           changes should be made and why?
           The inspector should compare the plant's water quality monitoring plan with
           the treatment processes being used.  Plants with poor raw water quality tend to
           have extensive water quality parameter testing between the intake and the
           clear well. As the number of chemicals and processes increase, the inspector
           should expect an increase in the number of testing sites and in the number of
           parameters tested.
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        2. Are proper testing procedures being followed?
           The inspector should compare the testing methods being used in the treatment
           plant with those approved by EPA.
                                                       I         !
        3. Are the equipment and facilities for monitoring adequate? Are the
           reagents out of date? How are test results logged? Where are past logs
           stored?
                                                       !    ,     r
           Old testing equipment might be suitable for measuring contaminants and
           water quality parameters. However, the inspector should verify when the
           laboratory was certified and whether old equipment was used to run the tests.
           Laboratory certification may not be required to perform specific monitoring
           tests. In these cases, the equipment that is being used must be evaluated to
           ensure that it is in good condition, is properly calibrated, and provides the
           necessary degree of accuracy.

        4. Does the operator use test results to identify treatment adjustments?
           The inspector should verify from the operator how treatment is adjusted based
           on water quality tests.  Adjustment may include the addition of an oxidant,
           increase or decrease in chemical dose, backwashing filters, and increasing or
           decreasing underdrain flow.

        5.  Is there a procedure, and what is the frequency, for calibrating
           monitoring equipment, both laboratory and on-line?  Is it in compliance
           with manufacturer's recommendations, and is the procedure adequate?
           Are the calibration standards acceptable?
         .  Cleaning and calibrating monitoring equipment is vital to good water quality
           control. The inspector should verify that the calibration is done in accordance
           with the manufacturer's recommendation. The inspector should look for
           variances between his field test kit (for example pH) and those recorded by
           on-line probes. To obtain meaningful results from this comparison, the
           inspector should ensure that the field testing equipment that is used is properly
           maintained and calibrated.

     3.6.2.2   Regulatory Monitoring Plans
With the enactment of the recent amendments to the SDWA, various monitoring plans have
been required of a public water system to verify that the consumer is receiving safe drinking
water.  The monitoring plans that are required and the associated rules are as follows:
                        .
       •   Volatile Organic Contaminant monitoring (Phase I Rule);

       •   Synthetic Organic Contaminant (regulated and unregulated)ylnorganic
           Contaminant monitoring (Phase n/V Rule);
       •   Coliform monitoring plan (TCR);
       •  Lead and copper monitoring plan (Lead and Copper Rule);
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       •  Turbidity and disinfection monitoring plan (SWTR); and
       •  Disinfection and filter profiles, if necessary (Proposed DESWTR).

The inspector should verify that each system has an approved plan, and that the plan is
being followed. Note that for all the analyses required by these plans except the disinfectant
residual and turbidity analyses, the analyses must be performed by a certified laboratory.

Suggested assessment criteria for regulatory monitoring plans include:

       1.  Are all required monitoring plans approved by the state or other primacy
          agency and are these monitoring plans being followed? If not, why?
          All water quality monitoring plans have to be approved by the state. Systems
          without an approved plan should work closely with the state on developing
          such a plan.

       2.  Is a certified laboratory being used for all testing?
          All regulatory water quality tests except disinfectant residual and turbidity
          have to be conducted by a laboratory certified for testing specific
          contaminants. Multiple laboratories may be used to conduct all  necessary
          tests. The inspector should verify the certification of the laboratory(ies) being
          used by the treatment plant.

3.6.3   Priority Criteria

The following criteria related to the momtoring/reporting/data verification element of the
sanitary survey are considered high priority, based on their potential for impacting public
health:

       •  Non-Regulatory Monitoring Plans - This plan is the quality control of the
          final product, which is the drinking water.  If no quality control is completed,
          then the quality of the water is not known (Section 3.6.2.1).
       •  Regulatory Monitoring Plans - The regulations require this monitoring plan
          because it addresses parameters that are critical to public health  (Section
          3.6.2.2).

3.7   Water System  Management/Operation

Management and/or administration is a major factor that affects the performance of a water
system. Management provides the direction, funding, and support that is needed for a
public water system to continually supply safe drinking water. For instance, if management
does not understand the requirements to produce and provide the quality of drinking water
demanded by the consumer, policies may be implemented that hinder the performance of
the system and its ability to provide what the consumer wants. Therefore, management and
staff need to work together to create an environment that facilitates meeting the goal of
providing the best possible quality of drinking water to the consumer.

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The objectives of surveying the water system management/operation are to:
                                                                i
       •  Review the water quality goals and evaluate any plan(s) the system has to
          either accomplish or maintain the stated goals;
       •  Identify and evaluate the basic information on the system, management,
          staffing, operations, and maintenance;
       •  Review and evaluate the plan(s) for safety, emergency situations,
          maintenance, and security to maintain system reliability; and
       •  Evaluate the system's revenue and budget for drinking water to establish the
          long-term viability of meeting water quality goals (UFTREEO Center, 1998).

3.7.1    Administrative Records Review
                                                       i
While much data have been collected concerning the physical features of the system, in this
section, the data needed concern the management (people) area of a public water system. If
the data are not already on file with the regulatory agency, then the inspector needs to obtain
the information during the survey. The information needed is as follows:
                                                       i:       i   .
       •  Past sanitary survey reports (the latest one typically, but others can be helpful
          to see what changes have been made over time);
       •  Pertinent correspondence concerning compliance monitoring, plans of the
          system that show changes made since the last survey, sampling plans,
          compliance plans, and other management related issues;
       •  Management structure as well as people in these positions for the system;
       •  Budgetary information to include bond indebtedness, rate structure, and
          specific budgetary information pertinent to the water system; and
                                                       j
       •  Capital improvements program for the water system.

Suggested assessment criteria for data collection include:

       1. What changes have been made since the last sanitary survey in the system
          management, personnel, budget, etc.?
          The inspector should note any changes that have been made in the system's
          management, personnel, and budget, and ask the appropriate staff about any
          changes that could have a detrimental affect on system performance.  Changes
          in personnel since the last sanitary survey may mean that the inspector needs
          to work with different members of the system staff for this sanitary survey.
          The inspector needs to be sure to work with the most appropriate personnel
          both on the operations and management staffs so that the most complete and
          accurate information possible is obtained during the survey.

       2. Are the system's files up-to-date with the latest correspondence on
          compliance monitoring, plans of the system showing changes made since
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          the last survey, sampling plans, compliance plans, and other management
          related issues?
          The general organization, timeliness and completeness of a system's files
          provide the inspector with an indication of the system's approach to data
          management and how much its data are available for use in decision-making.
          The water system should have procedures and tools (e.g., paper filing system,
          computer databases) for managing information such as maintenance and repair
          records and plans, compliance monitoring plans, system maps, budgets,
          financial data, and operating reports.  The information management system
          should provide for updating the information at regular intervals.

3.7.2    Water Quality Goals

Water quality goals provide a target that the public water system should strive to attain to
produce the best quality product possible. The water quality goals for a system should
include all parameters that have a regulatory level established, as well as other quality
parameters that are deemed appropriate. For parameters with established regulatory levels,
the system should set goals to achieve a higher (or at least equal to) quality of drinking
water than what is required by regulations. By striving to reach a goal that is higher than
required, the system will be more assured of meeting the regulatory requirements at all
times.  For instance, if the turbidity regulatory requirement is 0.3 NTU for finished water,
setting a goal of 0.2 NTU or lower and operating the system to meet that goal will provide
greater assurance that the regulatory requirement is consistently met. Some surface water
treatment plants have adopted optimized performance goals associated with the highest
level of protection against waterborne disease. These goals include a filtered water turbidity
of less than 0.1 NTU from each individual filter.

The system should set  other, non-regulatory water quality parameters, as appropriate, to
help it achieve its overall goal of producing a reliable, high-quality water supply. Examples
of some of these other  water quality goals include the number of customer complaints for  a
month, threshold odor  number, or flavor profile analysis.

Suggested assessment criteria for water quality goals include:

       1. Has the system established any water quality goals?  If not, why?
          Water quality goals can provide overall direction to water system management
          staff and operations staff. The inspector should assess whether a system's
          goals seem reasonable (e.g., achievable, measurable) and appropriate for the
          system.

       2. Should there be any other parameters included in the goals? If so, which
          parameters, and what level?
          There are important considerations other than specific regulatory requirements
          in providing customers with a reliable,  high-quality water supply. For
          instance, customer complaints can provide a means of determining whether a
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          water supply not only meets regulatory requirements, but also satisfies
          consumers' needs (e.g., taste, color, odor).

       3. Do the operators know what the plant goals are, and why the levels were
          established? Do operators monitor to assess whether goals are being met
          and then make any appropriate process control adjustments and measure
          the results of the adjustments?
          Water quality goals are of little value if they do not impact both day-to-day
          plant operations and long-term planning.  Operators need to be aware of the
          system's water quality goals and understand the goals in order to make
          decisions about plant operations that lead to achieving the goals.

3.7.3    Water System Management

The direction of the system is controlled by the system's management through the
implementation of the budget and policies. During the inspection, the knowledge and
experience of these individuals concerning drinking water should be verified. As an
example, if the individual at the top of the management structure has little or no experience
with a water system, then the implemented budget and policies may reflect that lack of
knowledge in determining how the system is operated and maintained. If the individual has
the knowledge, then the water system will probably be operated and maintained differently.
Therefore, the knowledge and experience that management has with water systems plays an
important role in how a system is operated and maintained.

Another impact that management can have is on the morale of the personnel.  A positive
atmosphere is generated if the management encourages an open dialogue between all levels.
This open communication allows the workers to express their opinion without fear of
reprisal. Encouraging the training and advancement of personnel will also foster a positive
morale. Although, there will be some expenses incurred on the part of the utility, this effort
shows that management wants their employees to gain the knowledge necessary to further
their careers.  With the positive attitudes of personnel, the operation and maintenance of the
system will probably be at a higher level. Mistrust between management and the O&M
personnel will have an adverse effect, so if personnel have a negative attitude, system
operation and maintenance will likely be affected.

Suggested assessment criteria for system management include:

       1.  What is the management structure, and who are the individuals at the
          various levels? What is their experience level with water systems?
          If the water system has an organizational chart, the  inspector should review
          the chart to gain an understanding of the system's management structure and
          which individuals are responsible for the different elements of system
          operation and management. The system needs to have a means of clearly
          indicating to its own staff who has the responsibility for various functions and
          who has the authority to make decisions and approve changes to policies,
          procedures, system operations, and other areas pertinent to treatment plant

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          performance and water supply quality. Personnel in positions of responsibility
          and management should be experienced v/ith and knowledgeable about
          drinking water systems and their operation, and have detailed knowledge
          about their own system and its performance and needs, as well as the
          regulatory requirements that apply to their system.

       2. Does the water system have a planning process? Does the planning
          process appear to be implemented?
          Water system management should be actively involved in planning for the
          system. Efforts should include both short-term and long-range planning
          horizons. The system should have a process for developing and updating
          plans required under applicable regulations, such as compliance monitoring,
          source protection, and cross-connection control, as well as other plans integral
          to a well-functioning water system, such as annual and long-term budgets,
          equipment  purchases, and facility expansion.

       3. Does open, effective communication occur between management and
          system personnel?
          Open, effective communication between management and operations staff is
          integral to the  achievement of a system's water quality goals for the
          production of a reliable, high-quality water supply. System personnel should
          have a means of adequately conveying to management the need for additional
          equipment  and personnel and changes in facility policies and procedures, and
          for providing input to budgeting and system expansion plans.  Management
          needs to be receptive to staff input and committed to  seeking it and using it.

       4. What kind of attitude is portrayed by the system personnel?
          If system personnel portray a negative attitude, it may be an indication of poor
          relations between system management and operations staff. Negative
          employee attitudes may stem from inadequate investments in employee
          training or  compensation, or inadequate investment in facilities/equipment
          used or operated by employees.  The inspector should attempt to determine the
          reason(s) for a negative attitude to the degree that such attitudes may adversely
          affect system performance.

3.7.4    Water System Staffing

The inspector should determine if a list of job descriptions for system personnel is available.
The inspector can use this  information to assess whether or not the system seems to have an
adequate number of qualified personnel to perform all the necessary work within the system
from operations to maintenance.  One indicator of sufficient personnel is that little or no
overtime is required to adequately perform operations and maintenance. The inspector
should also evaluate the relative distribution of personnel between operations and
maintenance positions. If a system has only one individual to maintain the water treatment
facilities and distribution system and 10 operators with no maintenance responsibilities
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within their job descriptions, there are too many operators and not enough maintenance
personnel and a lack of maintenance is likely to be very noticeable.  To have a well operated
and maintained facility, there should be a good mix of responsibilities and personnel, and
personnel should have some cross-training between operations and maintenance.

Suggested assessment criteria for system staffing include:

       1. Is the number of personnel adequate to perform the work required?
          The size of the facility and the types of treatment largely determine what level
          of personnel is sufficient. The system should have enough personnel to enable
          continuous operation of the treatment plant at all times, including periods
          when some staff are absent (e.g., vacations, weekends, holidays). Staff should
          be able to perform operations and maintenance tasks regularly with little or no
          overtime hours. In addition to having an adequate number staff overall, the
          system should have staff appropriately assigned to operations tasks and
          maintenance tasks.

       2. Is plant coverage adequate given the alarm systems used by the plan? Do
          variations in finished water quality when the plant is unattended indicate
          the need for additional plant coverage?
          During periods when the plant is unattended or treatment processes are
          monitored by alarm systems rather than personnel, fluctuations in finished
          water quality may increase. The inspector should evaluate whether the
          system's personnel and its use of alarm systems are adequate to promptly
          address variations in finished water quality.

       3. Do staff have clearly defined responsibilities and the dedsionmaking
          authority necessary to carry out their  responsibilities?
              :                          .                j
          System staff need to clearly understand their responsibilities and have the
          authority to make any decisions, such as hiring and scheduling personnel and
          altering elements of treatment plan operation (e.g., equipment  shutdowns for
          maintenance, changes to chemical doses), that are necessary to fulfill their
          responsibilities in a timely manner. System staff should also sufficiently
          understand the responsibilities of other personnel so they know who to
          approach with issues or questions.

       4. Is there cross-training required of the individuals within the system?
                                                        !         '
          Some cross-training of employees between operations and maintenance
          provides the facility with staffing options during unexpected periods of staff
          absences (e.g., illnesses) and times when the work load balance between
          operations and maintenance shifts. Cross-training may also enable staff to
          better carry out their responsibilities because they have a better understanding
          of other aspects of water treatment.
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3.7.5    O&M Manuals and Procedures

Operation and maintenance (O&M) manuals, standard operating procedures (SOPs), and
standard maintenance procedures (SMPs) provide direction for the operation and
maintenance of system facilities. They can also provide a quick means of teaching new
staff about the system, how it operates, and what should be done to keep the system
operating successfully. The O&M manual contains a general discussion of system
components and their operation and maintenance, while SOPs and SMPs provide a more
detailed, step-by-step description of the procedures that should be followed to carry out
operations and maintenance tasks. Many O&M manuals also contain the SOPs and SMPs
for a system.

The O&M manual, SOPs, and SMPs should include the following information:

       •  General description of all components within the system/facility, and its
          purpose;
       •  Performance goals for the plant;
       •  Design criteria for all components;
       •  Detailed description of the operation of each component (step-by-step);
       •  Procedures for monitoring and adjusting plant performance;
       •  Detailed description of the maintenance of each component (step-by-step),
          including emergency and preventative maintenance;
       •  Laboratory requirements - equipment, test procedures, and calibration
          methods;
       •  Safety program - spill response, emergency telephone numbers, procedures,
          etc.;
       •  Education and training responsibilities and opportunities;
       •  Procedures for communicating problems; and
       •  Records - plant and regulatory requirements.

The O&M manual, SOPs, and SMPs should be written by the staff, when possible, because
they are the ones that best know the system and its requirements. They should be written in
a manner that provides a clear and accurate understanding of the operation and maintenance
of facilities.

Suggested assessment criteria for operation and maintenance manuals, SOPs, and SMPs
include:

       1.  Is there an O&M manual for the system?  Are there SOPs and SMPs for
          the system? Are these documents complete and accurate?
          The system O&M manual and associated SOPs and SMPs are vital to ensuring
          consistent operation and maintenance of the facility from operator to operator

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          and across maintenance staff. The inspector should assess whether the
          documents appear adequate (e.g., are sufficiently detailed) and address all
          aspects of the facility treatment processes. Information on the facility (e.g.,
          system maps) and all equipment (e.g., literature received from the
          manufacturer or supplier) should be organized and easily accessible so that
          equipment can be properly operated and serviced.

       2.  Do system personnel use the documents and implement the practices
          described in them?  Where are copies of the manual, SOPs, and SMPs
          kept?
          O&M manuals, SOPs, and SMPs are of little value if they are not used by
          system personnel. The documents need to be readily available to all staff, and
          staff need to be aware of where the manuals are kept and encouraged to use
          them.

3.7.6    Water System Funding
                                                       \
When reviewing the budget and rate structure, one of the most important questions to
consider to determine adequacy is "Is the system a self-supporting utility?" A self-
supporting utility means that the revenues are such that all budgetary requests are met, with
some excess reserves remaining for future improvements or emergencies. These reserves
would normally stay within the utility budget. However, some systems may apply these
reserves to other portions of the overall budget of the city or board. In other words, the
water system may  subsidize other departments within the city or board.
                                       i       •         i
After reviewing the budget and revenues to determine if the system is self-supporting, the
budget should be reviewed to determine that there is adequate funding allocated to the
maintenance of the equipment within the system, as well as for providing an adequate
number of personnel to operate and maintain the system properly.  Data from other systems
may help in this analysis. In comparing two similarly sized systems, any significant
differences between the two systems can be evaluated to see if they may be part of the
reason for any problems being experienced.

Suggested assessment criteria for adequacy of revenues/budget include:

       1.  Is the system self-supporting?
          Water  rates should be set at a level such that fees collected adequately cover
          operating, maintenance, and replacement costs. If there is an imbalance, the
          inspector should evaluate how the imbalance may be  impacting the system's
          performance and its ability to provide a reliable supply of high-quality water.

       2.  Are there adequate monies to provide the appropriate maintenance and
          to support the number of personnel to operate the system correctly?
          System funding needs to adequately support facility operation and
          maintenance, and should include funding for an appropriate level of staff that
          are properly trained.  Funds need to be budgeted for future expenses such as
                                                       i
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                                                         3.  CONDUCTING THE SURVEY
          equipment purchases and facility expansion, as well as current expenses
          associated with staff salaries and training, electricity, chemical stocks and
          equipment replacement parts, and other day-to-day expenses. The system
          should have a method for prioritizing its needs so that funds are expended on
          the most essential items first. The inspector should ask operations and
          maintenance staff about its procedures for and past experiences with obtaining
          needed supplies, equipment, and staff to determine if staff encounter
          difficulties due to budget problems.  The system should have a reserve or
          sinking fund where excess revenues are held and accumulated for use on
          future purchases and improvements and emergencies.

       3.  Does the water system subsidize other departments within the city or
          board?  If so, is funding that is returned to the water utility sufficient to
          meet operation and maintenance requirements and address future
          growth?
          To assess this, the inspector should interview personnel that are responsible
          for the water system budget, ask operator about plant funding, and examine
          the budget.

       4.  How does this system compare to others?
          If the inspector has  financial data on other systems, comparisons can be made
          that may aid in determining the adequacy of a system's budget/revenues.

3.7.7   Priority Criteria

The following criteria related to the water system management/operation element of the
sanitary survey are considered high priority based on their potential for impacting public
health:

       •   Water System Management - Management provides the direction, policies,
          and budget for the staff to work by and with to meet regulatory requirements
          and produce quality drinking water.  Management can foster a positive morale
          that can lead personnel to strive for excellence in operation and maintenance
          tasks and thus higher quality water. Management that is knowledgeable about
          water systems is likely to make better decisions about policies and
          expenditures for staff and equipment (Section 3.7.3).
       •   Water System Staffing - Adequate staff is required for the proper operation
          and management of the system (Section 3.7.4).
       •   Water System Funding - Adequate funding for operation, maintenance, and
          expansion is required to assure system viability (Section 3.7.6).

3.8   Operator Compliance with  State Requirements

The need for qualified professionals to operate and maintain water systems is becoming
increasingly important in the water supply industry. This need is because the operation of a

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3. CONDUCTING THE SURVEY
water system is becoming more complicated and difficult with ever changing regulations
that require the quality of drinking water to improve.  System personnel must be aware of
any deteriorating conditions from the source water supply to the consumer's tap, know what
changes are required to correct the conditions, and be ready to implement the change at a
short notice.  The overall goal of a water system is to provide an adequate supply of safe
drinking water to the consumer at an acceptable pressure. To meet this goal and the
associated challenges, surface water system personnel need to be adequately trained.

3.8.1    Certification of Operators

Personnel involved in providing consumers with drinking water need to know what is
required to provide a safe and adequate supply of water.  One of the ways to assure the
consumer that trained  and knowledgeable individuals are working in the water system is
through operator certification.  Most states require a certain level of operator certification
befitting the size of the system.

The requirements for operator certification vary from state to state, but they all require a
certain amount of in-class (school) as well as on-the-job training and experience.  As an
individual advances, the training requirements increase also.  In addition, operator
certification is renewable and a certain degree of training is required just to maintain a level
of certification.

Suggested assessment criteria for operator certification include:

       1.  Does the system employ an operators) of the appropriate certification
           Ievel(s), as specified in state requirements?
           Proper operation and maintenance of a water system requires staff that are
           trained and knowledgeable about the facility and water treatment. One means
           of ensuring that system personnel have a certain minimum level of knowledge
           is through  operator certification. States establish operator certification
           requirements so that operators without this knowledge are prevented from
           posing a potential health risk to consumers through improper treatment plant
           operation resulting in poor quality water. A system should have an operator(s)
           that possesses certification at the level(s) specified in state requirements.  The
           inspector should ask for proof of certification if it is not openly displayed.
                                                        |         i
       2.  Are operator certifications current for all system personnel?  Are all
           personnel meeting the minimum renewal requirements for operator
           certification?
           In reviewing the system's proof of certification, me inspector should verify
           that all operator certifications are current and that operators are meeting any
           state requirements for certification renewal.
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3.8.2    Competency of Operators

Like all professions, some people know all the right answers according to the book and
others know what the right answer is based on experience. Operators need to know both.
During the survey, the inspector should question the operators about various aspects of the
operation and maintenance of the system. Through this questioning, the inspector should be
able to determine if system personnel are adequately trained, as well as informed about the
system.

The inspector can also see how well the system is operated and maintained. Generally, if
the system is well operated and maintained, the operators are competent and know what is
needed to operate the system correctly.

Suggested assessment criteria for competency of operators include:

       1. Do the operators know how to operate and maintain the various
          components of their water  system from the source to the tap?  Does the
          system appear to be well-operated and maintained?
          The inspector should evaluate the competency of operators throughout the
          entire site visit, both by visual observation, and by asking the operators
          questions about water treatment and distribution, the facility and equipment,
          and procedures for operations and maintenance tasks. Questions the inspector
          cannot ask to probe the operator's knowledge include, "Show me how you...,"
          "What does this do?," and "How often do you...?" The appearance of the
          facility is an indication of whether the operators properly operate and maintain
          the system.

       2. Are system personnel appropriately trained?
          The system should have a regular training program that includes both new
          personnel and existing staff.  Training can be done both in-house and through
          training classes offered by the state, EPA, universities,  and drinking water
          associations. Operators  should be trained in applicable operations and
          maintenance procedures, water treatment concepts, drinking water regulations,
          safety procedures, emergency response, and other essential issues that have a
          direct impact on plant personnel and the quality of drinking water.

3.8.3    Priority Criteria

The following criterion related to the operator compliance with state requirements element
of the sanitary survey is considered a high priority based on its potential for impacting
public health:

       •  Competency of Operators - Competent operators are  essential to a well run,
          operated and maintained water system.  Operators make operation,
          maintenance and administrative decisions that affect plant performance and
          system reliability (Section 3.8.2).
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4. COMPILING THE SANITARY SURVEY
     REPORT
This chapter provides guidelines for preparing the sanitary survey report and suggestions for
keeping adequate documentation of the sanitary survey. The sanitary survey report is a final
written report that is used to notify water system owners and operators of the system's
deficiencies and assists in facilitating corrective action where deficiencies are noted.  Final
written reports should be prepared for every sanitary survey in a format that is consistent
statewide.  Once a sanitary survey has been conducted, appropriate documentation is needed
for follow-up activities and for development of reports. Not only does documentation need
to be complete, but the results of surveys should be interpreted consistently from one
surveyor to another. Specifically, as part of documentation and follow-up, the inspector
should complete the following activities:

       •   Complete documentation and prioritize sanitary risks that were identified
          during the onsite investigation;
       •   Notify the water utility of any variances in the sanitary survey report from that
          provided in the oral debriefing at the site;
       •   Complete the formal sanitary survey report;
       •   Notify appropriate organizations of the results;
       •   Provide options for correcting the sanitary risks, including sources of technical
          assistance;
       •   Follow-up on questions asked by water utility personnel; and
       •   Assess whether the system should be considered to have outstanding
          performance.

The remainder of this chapter provides additional detail on compiling the sanitary survey
report. Areas addressed include: preparing the sanitary survey report; preparing adequate
sanitary survey documentation; categorizing the findings; developing corrective actions; and
determining outstanding performance.

4.1   Sanitary Survey Report

The sanitary survey report officially communicates the results of the survey to the owners
and operators of the water system. The purposes of the survey report are to:

       •   Notify the water system owners and operators of system deficiencies;
       •   Request corrective action under a specified schedule;
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4. COMPILING THE SANITARY SURVEY REPORT
       •   Provide a written record for future inspections (including a recommendation
           on outstanding performance since this can affect the frequency of future
           surveys);
       •   Provide important information that may be useful in emergencies.

The report can be as brief as an extensive letter, but should be detailed enough to provide
the water utility with sufficient information on what deficiencies exist and what corrective
actions are needed.  The survey report should indicate why corrective actions are necessary.
Compliance schedules are required for all sanitary survey reports that identify significant
deficiencies.

The survey report provides a record for future inspecting parties and provides technical
information that may be useful during emergency situations. It is also an important tool for
tracking compliance with the SDWA and for evaluating a particular system's compliance
strategy. The sanitary survey report needs to contain adequate documentation of survey
results. Types of documentation are discussed in Section 4.2.
         :                              "i                |          i
The report should be completed promptly and reflect the information provided to water
utility personnel at the end of the onsite evaluation. If the written evaluation is different
from the oral debriefing, the water system manager should be notified of such changes.

At a minimum, the  survey report should include the  following elements:
       •  Date and time of survey;
       •  Name(s) of survey inspector(s);
       •  Name(s) of those present during the survey, besides the inspector(s);
       •  A schematic drawing of the system and, where appropriate, photographs of
          key system components;
       •  A statement of system capacity, including source, treatment, and distribution;
       •  A summary of survey findings, with the signatures of survey personnel;
       •  A listing of deficiencies based on a regulatory reference;
       •  A summary of all analyses and measurements done during the sanitary survey;
       •  Recommendations for improvement, in order of priority, with a timeline for
          compliance;
       •  A copy of the survey form; and
       •  A recommendation on whether a system has outstanding performance.
                                                                  '
The report needs to identify all the deficiencies noted  during the inspection. The sanitary
survey report should provide more detailed information when a system has a significant
problem that could affect human health. The report should also provide options for
corrective actions that the system may take to address any significant deficiencies. As part
of the follow-up activities for sanitary surveys, the system must respond to deficiencies
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                                             4.  COMPILING THE SANITARY SURVEY REPORT
outlined in the state's sanitary survey report within 45 days, indicating how and on what
schedule the system will address significant deficiencies noted in the survey. The system
may also provide its own recommendations for corrective action. The sanitary survey report
should describe the actions that the state will take if the deficiencies that require action by
the system owner/operator are not corrected within the timetable provided.

The state should develop standard language ("boilerplate") for use in sanitary survey reports
and correspondence with water systems after a sanitary survey. This standard language
includes the text which will not change significantly from report to report. The standard
language should be used, when applicable, to save report preparation time and to maintain
uniformity in correspondence between the state agency and water systems. Standard
language could be developed for sanitary survey report discussions pertaining to each of the
eight elements of a sanitary survey.  For example, a state could develop standard language
that describes its operator certification requirements and says whether or not the water
system operator(s) meets those requirements.  The inspector would insert the applicable
language based on the results of the inspection. A state should consider consulting with its
legal staff to ensure that the standard boilerplate language is accurate within its authorities.

4.2   Sanitary Survey Documentation

Adequate documentation of survey results is essential in the sanitary survey process,
especially if the survey may result in corrective or enforcement actions. It is the inspector's
responsibility to the water system and to the public to provide an accurate and detailed
description of improper operations or system deficiencies in the sanitary survey report.
Detailed documentation should be recorded in a sanitary survey report and sanitary survey
forms. Some example forms are included in Appendix A.

The suggested minimum documentation for sanitary survey record files includes:

       •   A cover memorandum or letter with a list of deficiencies, if any, and pertinent
           information and recommended actions. The list of deficiencies should be
           accompanied by references to regulatory provisions pertaining to the
           deficiencies. The first page of the list of deficiencies should begin with the
           header below.  The items shown in italics should be provided for the particular
           system. Following the header, each deficiency should be ordered by number.
           The list should be prioritized by severity from  the most critical to the least
           critical.
                                   LIST OF DEFICIENCIES

            System:  System's Name          Survey Date: Inspection Date
            I.D.#:  Water System's ID Number Surveyed By: Inspector's Name/Affiliation
            Location: County Name, State     Region: EPA Region Number
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        •  A completed survey form or checklist for the water system (if used by the
           state).
        •  Any necessary additional pages of comments, drawings or sketches, and water
           sampling data.
        •  A copy of the USGS 7.5 minute topographical quadrangle map showing the
           location of the system.
        •  A summary of the components of the water system.  This summary should
           identify any modifications made to the system.
        •  A listing of system operators, including the certification status.

 4.3   Categorizing the Findings

 The findings of a sanitary survey can range in severity from minor administrative
 deficiencies to situations where continued operation of the water delivery system could pose
 a serious health threat to the population. The inspector needs to determine which
 deficiencies are significant and thus require the system to take immediate corrective action
 (all deficiencies should ultimately be addressed). In general, significant deficiencies include
 those defects in a system's design, operation, or maintenance, as well as any failures or
 malfunctions of its treatment, storage,  or distribution system, that the state determines to be
 causing or have the potential to cause the introduction of contamination into water delivered
 to customers.

 For statewide consistency from survey to survey and inspector to inspector, a state should
 establish its own definition of a significant deficiency and a list of what deficiencies it
 generally considers significant.  An inspector should determine which deficiencies of a
 system meet the state's definition of significant, and should also identify any other
 deficiencies that may pose a serious threat and should be considered significant for that
 system. The priority criteria provided  in Chapter 3 can help the inspector determine which
 deficiencies pose a serious health threat and therefore need to be considered significant.
                                               •                    i
 Table 4-1 illustrates one possible approach to categorization of some of the common
 deficiencies by the degree of their threat to public health. The below listing includes
"examples of deficiencies that may be considered significant public health issues.  This list is
 not intended to be comprehensive, but serves as a guide to the state for categorizing
 significant deficiencies. Other deficiencies could be deemed significant public health
 issues.
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                                              4. COMPILING THE SANITARY SURVEY REPORT
             Table 4-1.  Example of Sanitary Survey Deficiencies*
Finding ,
No approved construction drawings
Failure to update the water distribution map
Stopping work on system improvements
Failure to meet distribution system pressure requirements
Failure to meet water treatment requirements
Failure to meet water quality MCLs
System continues to operate in a noncompliance mode
System has reached the maximum number of services allowed
System not operating in compliance with water system plan
System violated coliform or VOC MCLs
Minor:

^








Moderate .-•
^

/

'ป


^
^

Significant



^
^
^
^


y
 * This table is for illustrative purposes only and does not represent any federal or state policy.

The following list presents some additional examples of potential significant deficiencies
that may be identified during a sanitary survey.  Significant deficiencies of surface water
and ground water under the direct influence of surface water systems may include, but are
not limited to, the following types of deficiencies:

       •   Source
           -  Location of intake is near pollution source (e.g., POTWs, CSO discharges)
           -  Not having a secured protective radius around a reservoir
           -  Wells of improper construction
           -  Springs of improper construction.

       •   Treatment
           -  The hatch to a pressure filter has not been opened on a yearly basis to
              clean the media, and to check for media loss and the condition of the
              underdrain system
           -  Filter does not have adequate depth of media (e.g., less than 24 inches)
           -  No SOP  for taking a filter out of service for backwashing, for performing
              the backwash or returning the filter to service
           —  No process control plan for coagulant addition
           -  Inadequate application of treatment chemicals
           -  Chemical feed rates not adjusted for varying raw water quality conditions
              or changes in plant flow rate
           -  Inadequate disinfection CT.
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       •   Distribution Systems
           —  TCR sampling plan not representative of distribution system
           -  Negative pressures at any time
           —  System not flushed periodically
           -  No disinfectant residual, or HPC levels greater than 500/ml, repeatedly at
              same sites
           -  Inadequate monitoring of disinfectant residual, when required
           —  Inadequate cross connection controls, either at the treatment facility or in
              the distribution system (or failure to have a cross connection control
              program, when one is required)
           —  Unacceptable system leakage that could result in entrance of contaminants.

       •   Finished Water Storage
           -  Inadequate internal cleaning and maintenance of storage tank
           —  Improper venting of tank
           -  Lack of proper screening of overflow pipe and drain
                                                         !
           —  Inadequate roofing (e.g., holes  in the storage tank, improper hatch
              construction).

       •   Pumps/Pump Facilities and Controls
           -  Ponding of water in pump housing
           —  Inadequate pump capacity
           —  Lack of redundant mechanical components.

       •   Monitoring/Reporting/Data Verification
           -  Failure to properly monitor water quality
           -  Failure of system operator to address customer complaints regarding water
              quality or quantity issue
           -  TCR sampling plan not available or not being followed
           -  Chronic TCR coliform detections with inadequate remediation.

       •   Water System Management/Operation
           —  Lack of properly trained or licensed staff as required by the  state
           —  Lack of approved emergency response plan
           -  Failure to meet water supply demands/interruptions to service (inadequate
              pump capacity, unreliable water source, lack of auxiliary power)
           -  Inadequate follow-up to deficiencies noted in previous inspection/sanitary
              surveys.
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       •  Operator Compliance with State Requirements
          -   Operator does not have the correct level of certification as required by the
              state.

If a significant public health issue is determined to exist, compliance action must be
required. State inspectors may judge other problems as significant enough from a public
health viewpoint to require establishment of a compliance schedule with follow-up action.

4.4   Corrective Action

There are a number of problems or deficiencies that may be considered significant public
health issues. If a significant public health issue is determined to exist, corrective action
must be required. At a minimum, the sanitary survey report should identify the deficiencies
noted during the inspection and notify the system of the actions that the state may take if the
deficiencies that require action by the system owner/operator are not corrected. To ensure
that the sanitary risks are minimized, the sanitary survey report should provide the water
utility with options for correcting significant defects. The suggestions for corrective actions
should not be overly specific and should be sufficiently conservative, since the inspector
does not have the detailed knowledge of the system's engineer or other plant personnel.

Depending upon the nature of the defect, there may be a number of adequate corrective
actions that may be applied to a significant defect. The system should be given discretion in
selecting the most appropriate corrective action, and made ultimately responsible for
selecting an appropriate action(s).

There are three basic approaches which may be taken to ensure significant defects are
corrected:

       • Correction  of problems by the water system staff, their consulting engineers,
          and/or contractor
          Many deficiencies can be addressed by water system staff and their
          consultants. The inspector should assess whether the water system appears to
          have trained and competent staff available before suggesting approaches that
          involve water system personnel in alleviating most deficiencies.  The inspector
          should consider the cause of the deficiencies  (how and why they developed)
           and judge whether it is reasonable to expect the water system operator or
          manager to correct the problems promptly.

       •  Technical assistance to the water utility by the regulatory agency,
          organizations that specialize in training and technical assistance, and/or
          peers at other water systems
           Many water systems may need assistance  in determining the cause(s) of their
           performance problems and in developing  a set of actions to eliminate the
           problems. The inspector may be able to offer approaches the water system can
           use to assess and address problems. Assistance may result in training, onsite
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           system specific technical assistance, and referrals to other available resources
           at the state and federal levels (at the primacy agency, other organizations, and
           at state environmental training centers).

       •   Implementation of a composite correction program (CCP) applicable to
           surface water treatment plants
           The CCP is a type of technical assistance that is specific to surface water
           systems.  A CCP consists of a comprehensive performance evaluation (CPE)
           and a comprehensive technical assistance (CTA) program. A CPE determines
           inadequacies and performance limiting factors, and prioritizes deficiencies.  A
           CTA attempts to correct the deficiencies and involves onsite, system-specific
           technical assistance.

A combination of these approaches may be appropriate, based on the type and severity of
the sanitary deficiencies.

4.5   Outstanding Performance

As noted in Chapter 1, community systems mat are classified as having outstanding
performance are eligible for having future sanitary surveys conducted at the less frequent
interval of at least once every five years, rather than at least once every three years. Based
on the findings of a sanitary survey, an inspector should include in the report a
recommendation on whether a system should be considered to have outstanding
performance at the  time of the survey. This recommendation should be based on the state's
specifications for determining if a system has outstanding performance. The state was
required to develop these specifications as part of its application for primacy. Along with
the inspector's recommendation, the report should include standard state language
("boilerplate") noting that the recommendation for outstanding performance status is
contingent upon the system continuing to meet the states' specifications for that status.

In general, outstanding performance means that a system is well-operated and managed, has
a good record of performance in past sanitary surveys, and has not had any violations (at
least in recent years). A state's specifications for outstanding performance may include
factors such as the following:

       •   No violations  of MCLs since the last sanitary survey;
       •   No violations  of monitoring and reporting requirements since the last sanitary
           survey;

       •   No violations  of primary drinking water regulations during the past five years
           (or similar time period);
       •   No waterbome disease outbreaks attributable to the water system during a
           specified period;
                                                        i      '    i
       •   Past sanitary surveys containing no significant deficiencies;
       •   Existence of emergency preparedness measures and backup facilities;
                                                        i

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       •   Meeting exceptional performance standards (e.g., 0.1 NTU) a specified high
          percentage of the time;
       •   Expert management of system (e.g., managers are knowledgeable about
          providing quality drinking water; low staff turnover and positive staff morale;
          well-established water quality goals);
       •   Expert operation of the system (e.g., skilled, certified personnel) in adequate
          numbers; existence of quality O&M manuals that are used by the staff;
          adequate budget and revenues);
       •   Success under the Partnership for Safe Water Program, Phase HI program;
       •   Effective cross-connection program developed and implemented;
       •   Recognized in-house research programs applicable to improved system
          performance;
       •   Active public outreach programs (e.g., citizen participation committees);
       •   Stable water source (no interruptions in supply);
       ซ   Source water supply drawn from a reservoir or pre-sedimentation facility that
          effectively dampens raw water quality variations;
       •   No identified significant risk of future violations or problems (e.g., equipment
          past its service life);
       •   System capacity sufficient to meet anticipated growth; and
       •   CPE has been performed by a third party during the past three years, and the
          water system has adequately addressed all Performance Limiting Factors
          identified by the CPE.

As noted above, each state should have its own specifications for determining if a system
has outstanding performance. The state may choose to use some or all of the above
factors, different factors that have been developed by the state, or a combination of both.
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5. REPORT  REVIEW AND RIESPONSE


The previous chapters of this guidance manual described how to prepare, conduct, and
report the results of a sanitary survey. This chapter describes the follow-up actions that
should be undertaken by the water system operator and the state in response to the findings
of a sanitary survey, including those actions that must be taken to correct any identified
deficiencies. In general, the findings of the inspector should be transmitted to the system
owner or operator soon after completion of the inspection. In turn, the system operator must
respond to the sanitary survey findings within 45 days of state notification.  The state then
needs to monitor the water system's implementation of corrective actions to ensure that
deficiencies are resolved.  The remainder of this chapter discusses these follow up actions.

5.1   State Actions

For a state to be granted primacy authority, it must submit evidence to EPA that the state
has met the requirements for a determination of primacy enforcement responsibility found
in 40 CFR 142.10.  These requirements are summarized in Figure 5-1. This regulatory
authority effectively outlines the range of options that the state possesses in responding to
the findings in a sanitary survey report.

Deficiencies of a minor nature may require no more response than to notify the system
operator of the violation and set a time frame for the operator to correct the situation. A
moderate deficiency could prompt the state to require the operator to respond within 30
days with a proposed solution to the deficiency and a schedule for correcting the situation.
For significant deficiencies, the state must immediately inform the system operator of the
deficiency. In some cases, the deficiency may be such that a boil water notice must be
issued to the customers in order to protect public health. In all cases, the state should
indicate the required time frame for a response, the required action for the response, and the
consequences of failing to respond. The consequences could include revocation of the
operating permit, suspension of the permit until the deficiency is corrected, and fines or
penalties levied against the system operator. When significant deficiencies exist, a consent
agreement, administrative order, or litigation by the appropriate court may be necessary to
ensure prompt and proper correction. The state should make regular and continued
inspections of the facility until all deficiencies have been corrected.

Other state activities include  maintaining a tracking system for enforcement. The 1995
EPA/State Joint Guidance on Sanitary Surveys states that the deficiencies disclosed in a
survey must be followed up on to ensure that timely corrective action is taken, especially to
correct deficiencies that have the potential to substantially affect public health.  States
should develop a program for following up on recommendations made  in their sanitary
 surveys. A computer tracking system of deficiencies may be a useful tool for states to use
in  tracking follow-up and enforcement actions.
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 5. REPORT REVIEW AND RESPONSE
                              Summary of CFR 142.10
      Requirement for a Determination of Primacy Enforcement Responsibility

  1.  State has adopted drinking water regulations which are no less stringent than the
     National Primary Drinking Water Regulations.

  2.  State has adopted and is implementing adequate procedures for the enforcement of
     such state regulations, including:
     •  maintenance of an inventory of public water systems;
     •  a systematic program for conducting sanitary surveys of public water systems in
        the state, with priority given to sanitary surveys of public water systems not in
        compliance with state primary drinking water regulations; and
     •  the establishment and maintenance of a state program for the certification of
        laboratories conducting analytical measurements of drinking water
        contaminants.

  3.  The establishment and maintenance, by the state, of an activity to assure that the
     design and construction of new or substantially modified public water system
     facilities will be capable of compliance with the state drinking water regulations.

  4.  The state has the statutory or regulatory enforcement authority adequate to compel
     compliance with the state primary drinking water regulations in appropriate cases,
     such authority to include:
     •  authority to apply state primary drinking water regulations to all public water
        systems in the state covered by the national primary drinking water regulations;
     •  authority to sue in courts of competent jurisdiction to enjoin any threatened or
        continuing  deficiency of the state primary drinking water regulations;
     •  right of entry and inspection of public water systems;
     •  authority to require suppliers of water to keep appropriate records and make
        appropriate reports to the state;
     •  authority to require public water systems to give public notice; and
     •  authority to assess civil or criminal penalties for violations of the state primary
        drinking water regulations.

  5.  The state has established and will maintain record keeping and reporting of its
     activities.

  6.  The state has adopted and can implement an adequate plan for the provision of safe
     drinking water  under emergency situations.
Figure 5-1. Summary of 40 CFR 142.10 - Requirements for a Determination
                    of Primacy Enforcement Responsibility
April 1999
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                                                      5. REPORT REVIEW AND RESPONSE
5.2   Water System Actions

As stated above, the severity of the deficiency in a sanitary survey should dictate the
appropriate response required from the water system operator. When a water system
applies for an operating permit, the system operators agree to operate the water system in
accordance with state regulations, and to deliver water of adequate volume, pressure, and
quality. A state approves the operating permit with the same understanding and with the
authority to enforce against any deficiency.

The system operator, upon receipt of the sanitary survey report, should prepare a response to
the state addressing the survey findings which may include deficiencies of varying degrees
of severity. The water system's response should be returned to the state within 45 days, and
must be returned within the 45-day timeframe when the sanitary survey findings include
significant deficiencies. The response should include:

        •   A statement of the deficiency, including any real or potential impacts to
           delivered water quality;
        •   The approach to correcting the deficiency;
        •   The time required to correct the deficiency;
        •   The source of funding, if capital construction is required;
        •   Measures put in place to prevent the situation from recurring; and

        •   Additional follow-up actions planned.

The IESWTR does not change the requirement for a water system to maintain copies of
sanitary survey written reports and correspondence associated with sanitary surveys for a
period of at least 10 years, as specified in 40 CFR 141.33 (c). In addition to this
requirement, the water system should follow any applicable state implementing
regulations related to sanitary survey record keeping.
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  5.  REPORT REVIEW AND RESPONSE
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6.  REFERENCES
AWWA (American Water Works Association). 1999. Written personal communication
       between John H. Sullivan, P.E., AWWA and Bill Hamele, EPA Office of Ground
       Water and Drinking Water.

AWWA. 1990. Water Quality and Treatment. Fourth Edition. McGraw-Hill, Inc., New
       York.

AWWA and ASCE (American Society of Civil Engineers). 1998. "Water Treatment Plant
       Design. Third Edition. McGraw-Hill, Inc., New York.

AWWA and DHS (Department of Health Services). 1993. Watershed Sanitary Survey
       Guidance Manual. Published by the AWWA, California-Nevada Section, Source
       Water Quality Committee in conjunction with the California Department of Health
       Services, Division of Drinking Water and Environmental Management.

CDOHS and EPA (California Department of Health Services and U.S. Environmental
       Protection Agency).  1996. Water Distribution System Operation and Maintenance.
       Third Edition. California State University, Sacramento.

Gulp, Wesner, and Gulp. 4986. Handbook of Public Water Systems. Van Nostrand
       Reinhold. New York, NY.

Doebelin, E.O. 1983. Measurement Systems Application and Design, third edition.
       McGraw-Hill Book Company.

GLUMRB (Great Lakes Upper Mississippi River Board). 1997.  Recommended Standards
       for Waterworks. (Also known as the Ten State Standards.)

JMM (James M. Montgomery, Consulting Engineers, Inc.). 1985. Water Treatment
       Principles and Design. John Wiley and Sons. New York, NY.

Reynolds, T.D. 1982. Unit Operations and Processes in Environmental Engineering.
       Boston: PWS-Kent Publishing.

Sanks, R.L.  1978.  Water Treatment Plant Design for the Practicing Engineer.  Boston:
       Butterworth Publishers.

TNRCC (Texas Natural Resource Conservation Commission).  1997.  Rules and
       Regulations for Public Water Systems. May 1997 (revised). RG-195.

EPA.  1999a. Alternative Disinfectants and Oxidants Guidance Manual.

EPA.  1999b. Disinfection Profiling and Benchmarking Guidance Manual.

EPA.  1999c. Unfiltered Water Supply Systems Guidance Manual.

EPA.  1999d.  Uncovered Finished Water Reservoirs Guidance Manual.
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 6. REFERENCES
                                        i               |   ...       i
 EPA. 1998. Personal communication between Stan Callow, EPA Region 7 and Tracy
        Bone, EPA Office of Ground Water and Drinking Water, Washington, D.C.

 EPA. 1998a. Regulatory Impact Analysis for the Stage 1 Disinfectants/Disinfection
        Byproducts Rule.

 EPA. 1998b. Handbook: Optimizing Water Treatment Plant Performance Using the
        Composite Correction Program. EPA/625/6-91/027, revised August 1998.

 EPA. 1997a. Drinking Water Inspector's Field Guide for Use When Conducting a
        Sanitary Survey of a Small Groundwater System.
                                        1              - !          !
 EPA. 1997b. Drinking Water Inspector's Field Guide for Use When Conducting a
        Sanitary Survey of a Small Surface Water System.

 EPA. 1997c. State Source Water Assessment and Protection Programs. Office of Water,
        Washington, D.C. EPA 816-R-97-009.

 EPA. 1996. Ultraviolet Light Disinfection Technology In Drinking Water Application - An
        Overview. Office of Water, Washington, D.C.  EPA 811-R-96-002.
                                        i               i   • '      i
 EPA. 1995. EPA/State Joint Guidance on Sanitary Surveys. Developed as a cooperative
        effort between the EPA and the Association of State Drinking Water
        Administrators. Washington, D.C.
                                                                 !
 EPA. 1991. Guidance Manual for Compliance with the Filtration and Disinfection
       Requirements for Public Water Systems Using Surface Water Sources.  Washington,
       D.C.

 EPA. 1991 a. Manual of Individual and Non-Public Water Supply Systems.

 EPA.  1989.  Cross-Connection Control Manual. Washington, D.C.

 EPA.  1989a. Sanitary Survey Reference Manual. Office of Water, Washington, D.C.
       EPA 570/9-88-006.

 EPA.  1987.  Guidance Manual for Compliance with the Filtration and Disinfection
       Requirements for Public Water Systems Using Surface Water Sources.  Washington,
       D.C.

 EPA, ASCE, and AWWA. 1996. Technology Transfer Handbook - Management of Water
       Treatment Plant Residuals. Office of Research and Development, Washington,
       D.C. EPA/625/R-95/008.

 UFTREEO Center (University of Florida Training, Research and Education for
       Environmental Occupations Center).  1998. Learner's Guide: How to Conduct a
       Sanitary Survey of Small Water Systems
April 1999
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                         APPENDIX A
           Examples of Sanitary Survey Checklists
                From States and EPA Regions

                  (Taken from the 1995 EPA/State
                Joint Guidance on Sanitary Surveys)
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       EPA/STATE JOINT GUIDANCE ON  SANITARY SURVEYS
                                DECEMBER 1995
       A sound sanitary survey program is an essential element of a State's drinking water
program.  Sanitary surveys provide a first line of defense in helping public water systems
protect the public health.

       EPA recognizes that the quality of sanitary survey programs has suffered due
to competing resource requirements associated with new drinking water regulations.
The draft revised State Programs Priorities Guidance places renewed emphasis on the
importance of sanitary surveys and identifies this activity as a high priority.

       EPA recommends that the States work with Regions in using this guidance to
improve their sanitary survey programs into State-specific programs that are tailored
to meet, each State's needs.  Improving these programs may not  happen immediately,
depending on the current status of the program.  States therefore need to negotiate
with their respective Regions to determine appropriate timeframes for program
improvements.

PART I.     INTRODUCTION

A.     DEFINITION OF A SANITARY SURVEY

       A sanitary survey, as defined in CFR 141.2 (Definitions), means an on-site review of
the water source, facilities, equipment, operation, maintenance, and monitoring compliance of
a public water system for the purpose of evaluating the adequacy of such source, facilities,
equipment, operation and maintenance for producing and distributing safe drinking water.

B.     PURPOSE OF A SANITARY SURVEY

       The purpose of a sanitary survey is to evaluate and document the capabilities
of a water system's sources, treatment, storage,  distribution network, operation and
maintenance, and overall management to continually provide safe drinking water and
to identify any deficiencies  that might adversely impact a public water system's ability
to provide a safe, reliable water supply.

       Sanitary surveys also provide an opportunity for State drinking water officials  or
approved third party inspectors to establish a field presence with the owners and operators
of water systems in order to educate them about proper monitoring and sampling procedures,
provide technical assistance, and inform them of any upcoming  changes in regulations.

                                                 EPA/State Joint Guidance on Sanitary Surveys
                                                                             Page 1 of 8

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       They also aid in the process of evaluating a public water system's progress in
complying with Federal and State regulations promulgated to protect public health.  A survey
can significantly reduce the potential risk of consumers ingesting contaminated drinking water.
Sanitary surveys also aid in assessing a system's capacity and provide am opportunity
to evaluate whether operators are adequately trained to test for water quality parameters,
and are properly reporting water quality data to the State primacy agency.

C.     POTENTIAL BENEFITS OF A  SANITARY SURVEY

       Sanitary surveys play an essential  role in ensuring safe drinking water. Some of th6
many benefits of conducting sanitary surveys are:

       •      operator education;
       •      source protection;
       •      risk evaluation;
       •      technical assistance and training;
       •      sampling plan evaluation;
       •      independent, third party system review;
       •      information for monitoring waiver programs;
       •      identification of factors limiting a system's ability
              to continually provide safe  drinking water;
       •      provision of updated water system information to State program personnel;
       •      provision of useful information for planning and capital improvements
              to system owners/operators;
       •      reduction of monitoring requirements;
       •      reduction of formal enforcement actions in favor of more informal actions;
       •      reduction of oversight by State monitoring and enforcement personnel;
       •      increased communication between State drinking water personnel and public
              water system operators;
       •      provision of contact person to notify in case of emergencies or for
              technical assistance;
       •      improvement of system compliance with State drinking water regulations;
       •      identification of candidates  for enforcement action;
       •      identification of candidates  for Comprehensive Performance Evaluations;
       •      verification of data validity;
       •      validation of test equipment and procedures;
       •      reduced risk of waterborne  disease outbreaks;
       •      encourage disaster response planning; and
       •     improved system security.
                                                 EPA/State Joint Guidance on Sanitary Surveys
                                                         I                    Page 2 of 8

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PART II.    GUIDANCE ON SANITARY SURVEY IMPLEMENTATION

A.     FREQUENCY IN CONDUCTING A SANITARY SURVEY

       Under 40 CFR, 142.10 (Requirements for a determination of primary enforcement
responsibility), each State, pursuant to appropriate State legal authority, must establish,
as a requirement for primacy, a systematic program for conducting sanitary surveys of public
water systems in the State, with priority given to sanitary surveys of public water systems not
in compliance with State primary drinking water regulations.

       EPA recommends  that the frequency with which a State conducts a sanitary survey
of a water system be based on, but not limited to, a negotiated State/EPA number per year, or
based on a state sanitary survey plan completed  by the State.  System selection can be based
on a number of factors, including the following: source type,  treatment technology(ies) used,
the type of system, system size, date of last survey, whether the system has any violations,
whether the system is  a new  system, whether the system has added a new source, whether the
system has a new operator, whether the system has a waiver program, and whether the system
has had a prior sanitary survey based on the  minimum requirements of the Total Coliform
Rule. This rule allows sampling to be  reduced for small groundwater systems if the system
undergoes a sanitary survey every five  years  and is certified to be free of sanitary defects.

B.     QUALIFICATIONS  FOR SANITARY  SURVEY INSPECTORS

       All sanitary survey inspectors should  possess certain baseline qualifications
to ensure both their own safety and the quality of the inspection itself.  An inspector's
technical background and experience should qualify him/her to assess the types of systems
being surveyed.  At a  minimum, these qualifications  should include appropriate health and
safety training and an  understanding of basic water supply operation and treatment processes
where applicable. Other means of assessing  inspector qualifications include whether the
inspector has attended  formal training sessions, whether he/she has documented on-the-job-
training, whether the training received is appropriate for the type and size of the system being
surveyed, and whether the inspector is knowledgeable about State and Federal SDWA
regulations.

C.     ASSESSMENT CRITERIA

       States, as  part of their sanitary survey program, should develop assessment criteria
for each of the minimum elements recommended for review during a sanitary survey. These
criteria are needed to ensure that deficiencies are evaluated consistently among the various
inspectors in a State.   As part of this effort, States should identify the types of deficiencies
that are considered to be significant and the appropriate follow-up actions.  The  criteria
should also discuss appropriate follow-up actions for lesser deficiencies.
                                                EPA/State Joint Guidance on Sanitary Surveys
                                                                           Page 3 of 8

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D.     MINIMUM ELEMENTS OF A SANITARY SURVEY
                                         ;                j         !

       Prior to the survey, the inspector should review pertinent files relating to the system
being inspected. Particular attention should be focused on information regarding past sanitary
surveys the system might have.had, any changes or improvements made to the system, as well
as files relating to the system's compliance and enforcement history.

       A review of the eight elements listed below is considered essential for the proper
conduct of a thorough sanitary survey.  States should, however, have some flexibility
to tailor minimum elements based on system type, size, and complexity.  Included below with
each main element are examples  of areas that should be addressed:

       Element 1. - Source

              Protection, including:

                    watershed protection program, including physical and hydrogeological
                          description of watershed, land use and topography, and
                          identifying potential contamination sites
                    wellhead protection program
                    verification and reevaluation of vulnerability assessment
                    waiver from filtration
                    well sites and impoundments
                    water quality/quantity
                    security measures
                    spring sites
                                         i                j         j
              Physical Components and Condition, including:

                    wells, including both construction information and sanitary conditions
                    surface intakes
                    infiltration galleries
                    springs
                    catchment and cistern
                    raw water storage and transmission
                    adequacy of source capacity, present and future
                    backup source capacity
                    interconnection with existing supplies (emergency)
                    emergency  power  generation
                                                 EPA/State Joint Guidance on Sanitary Surveys
                                                                             Page 4 of 8

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Element 2. - Treatment
             schematic diagram of treatment process
             appropriateness of current treatment, given water quality
             adequacy of current treatment, including the adequacy of:
                    aeration equipment, chemical addition (control and automation
                    potential), chemical mixing process, type and effectiveness of
                    clarification, sedimentation, filtration, disinfection, monitoring
                    equipment, controls, as well as use of test results in process
                    control, on-site sample results by surveyor to establish treatment
                    efficacy, and adequacy of treatment capacity, both present and
                    future
             treatment enhancements
             O&M of treatment facility
             condition of equipment
             process control, including standardization, calibration and sample
                    analysis procedures
             record keeping
             use of approved chemicals (e.g., NSF-approved)
             chemical storage/spill containment
             cross-connection program
             operator qualifications
             CT assessment where applicable
             security measures
             rated capacities of treatment processes
             operational flows versus treatment process rated capacity
             epichlorohydrin/acrylamide certification
             treatment and equipment reliability
             ability to respond to changes in raw water fluctuations
             redundancy
             emergency power
Element 3. - Distribution System
              overall distribution system map and plan
              overall condition of the system
              materials and construction of distribution system
              cross-connection control inspection program
              installation and repair procedures for water mains
              flushing schedule and procedure
              pressure controls (e.g., for adequate fire protection)
              corrosion control program
              leak detection/unaccounted water (including meter replacement)

                                           EPA/State Joint Guidance on Sanitary Surveys
                                                                       Page 5 of 8

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               maintenance schedule and procedure
               disinfectant residuals
               condition of system components
               proper separation from sewage system components
               valve exercise/replacement program
  Element 4. - Finished Water Storage
               contamination prevention
               O&M of facilities
               water use demands and storage capacity
               condition of system components
               condition of facilities
               use of NSF approved coatings
               assessment of CT where applicable (at plant)
               security measures
               overflow piping

 Element 5. - Pumps/Pump Facilities and Controls

               types and capacity
               condition of pumps including reserve pumps
:       -       condition of pump facilities
               emergency power
               flooding potential
               NSF approved lubrication  oils
               security measures
               vulnerability assessment
               pumping capacity with largest pump out of service
               pumping controls

Element 6. - Monitoring/Reporting/Data Verification
^        __^_        WH^^,   f .1n_ป^M^K_r---|— .-i_._-i...-r_m_nTU-— r.          |         ^

              sample  plans for appropriate rules (e.g., TCR, L&C Rulea etc.)
              verification of validity of data reported to State through comparison
              of logbook data to data submitted to State
              review of bench sheets,  on-site logs, and monthly operational
              reports
              waivers
              monitoring schedule and history, including an assessment of
•              compliance with State and Federal monitoring requirements
              appraise current water quality vs. historical data
              verification that required monitoring is being conducted accurately

                                            EPA/State Joint Guidance on Sanitary Surveys
                                                                       Page $ of 8

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                     calibration of process control and compliance equipment,
                     including review of QA/QC procedures
                     determine if primacy agency information is accurate and complete
                     review of overall past/present practices
                     review of cross-connection control inspection logs
                     review of annual cross-connection control test reports
                     a summary of water quality data, including raw, treated and
                     distribution system data

       Element 7. - Water System Management/Operations

                     basic information on system and system operator
                     emergency contingency plans
                     staffing
                     review of past survey results
                     review of compliance with regulations
                     operator support/training
                     O&M plan and manuals
                    cross-connection control plan
                    water loss/conservation program
                    safety program, including verification of safety strategy
                    facility security
                    basic information on equipment
                    public notification plan
                    review of standby and redundant capability
                    condition of facilities
                    sample siting plan
                    adequacy of revenues/budget

       Element 8. - Operator Compliance with State Requirements

                    certification requirements
                    qualifications
                    training
                    competency  (on-site observations of performance)
                    crossKionnection inspector certification

E.     DOCUMENTATION

       Each sanitary survey should be documented by having the inspector prepare a final
written report of the survey on a format used consistently within the State. The final written
report should be used  to notify water system owners and operators of the system's
deficiencies and to encourage them to take corrective actions where deficiencies
are noted.


                                                 EPA/State Joint Guidance on Sanitary Surveys
                                                                            Page 7 of 8

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       The report will provide a written record for future inspectors as well as information
 that is useful during emergency situations. It will also provide a reference as to the need for
 technical assistance and training.  Information contained in the report should be used to
 update records in the State's database management system. The following should be included
 in the report:
                                         i                I   '      !

       1.      The date the survey was conducted and by whom;
       2.      The name(s) of those present during the survey besides the inspector;
       3.      A schematic drawing of the system  and, where appropriate, photographs of key
              system components;
       4.      The findings of the survey, along with the signatures of the survey team
              members; and
       5.      Recommendations for improvement and a timeframe for compliance.

       The written final report must have a more substantial  and descriptive explanation
 when a system is determined to have a significant problem that could  affect human health.
 Any differences between the findings discussed at the conclusion of the on-site survey and
 what is included in the final report should  be discussed  and clarified with the water system
 operator and management prior to becoming a part of the survey's  official documents.

F.     FOLLOW-UP AFTER SURVEY
                                         ;                j   '   "
       The findings of the inspector should be transmitted to the system owner or operator
soon after completion of the inspection.  The report should identify, at a minimum, the
deficiencies noted during the inspection and should also request that the system provide its
recommendations for corrective action and a timetable for the completion of such action.
The report should also notify the system of the actions that the State will take if the
deficiencies that require action by the system owner/operator  are not corrected.

G.     TRACKING AND ENFORCEMENT

       For sanitary surveys to be effective in ensuring that public water systems provide
safe drinking water, the deficiencies disclosed in a survey must be followed up to ensure
that timely corrective action is taken, especially to correct deficiencies that have the potential
to significantly affect public health. States should develop a  program  for following up on
recommendations made in their sanitary surveys.  A computer tracking system of deficiencies
may be a useful tool to assist states in tracking follow up  actions.
                                                 EPA/State Joint Guidance on Sanitary Surveys
                                                         i                    Page 8 of 8

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      UTAH






Sanitary Survey Guidance Document




Sanitary Survey Form

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                 UTAH DIVISION OF DRINKING WATER

                                    March  1994

              SANITARY SURVEY GUIDANCE DOCUMENT
This document provides general information on conducting sanitary surveys along with new
guidance on issues that need to be addressed during a sanitary survey as a result of the Federal
Safe Drinking Water Act Amendments (SDWA).  These new  issues  include, for example:
monitoring  waivers,  source protection issues, surface/groundwater determinations, and source
locations. If we continue to conduct sanitary surveys as we have in the past, without collecting
the additional  information required of us, we will be ill prepared to implement the provision of
the Federal  Safe Drinking Water Act Amendments in  Utah.  *"

The purpose of this document is to provide information to those conducting sanitary surveys so
that they, in turn, will ask the right questions and perform the necessary investigations.  Such
front line activities will promote: 1) safe drinking water, 2) informed water system management,
and 3) smooth implementation of changing federal regulations.

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                              TABLE OF CONTENTS
A.    The Need for Sanitary Surveys	  3

B.    Who Can Conduct Sanitary Surveys	  3

C.    Preparing for Sanitary Surveys		  3

D.    The Prescribed Content of Sanitary Surveys	 .". . . . .  . . .  3

E.    Lead/Copper Rule	•	  6

F.    Waiver Eligibility Determinations		  7

G.    Waiver Verification Procedures	  9

H.    Surface/Groundwater Determination	 ......  11

I.     Source Location  	• •	•  14

Appendix A:	  15
      Reference Material

Appendix B:	•	  17
      Suggested List of Things to Look For

Appendix C:	  23
      Sampling Site Plan

Appendix D:	  26
                                                     i         |   _ -    .          .
Appendix E:	  32
Computer Reports Referred to and Used in Connection with the Sanitary Survey
      1)    Water System Inventory
      2)    Water System/Source Chemical Monitoring
      3)    Water Source Citing, Treatment and Vulnerability

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 A.     The Need for Sanitary Surveys

        Sanitary Surveys provide a means for the exchange of information.  For example,
        the operator is informed of monitoring and reporting requirements, efficiencies that
        can be gained and deficiencies that need correcting. The surveyor is informed of
        the existence and status of physical facilities and evaluates the external influences
        that may effect water quality. The  findings of the survey can and will have a
        direct bearing on subsequent monitoring requirements for the surveyed  system.

 B.     Who Can Conduct Sanitary Surveys

        As provided in Section R309-101-4 of the Utah Public Drinking Water Rules, the
        following groups of individuals may, under varying conditions, conduct Sanitary
        Surveys.

        a.     Division of Drinking Water
        b.     Utah Department of Health District Engineers
        c.     Local Health Officials
        d.     Forest Service Engineers
        e.     Utah Rural Water Association
        f.     Consulting Engineers                                   .
        g.     Other qualified individuals authorized in writing by the Drinking
              Water Board, Executive Secretary       ,                .

C.     Preparing for a Sanitary Survey

       Coordination and communication between State Department of Environmental
       Quality, District Engineers, local health department, and water system management
       is essential in preparing for  a Sanitary Survey.  Preliminary discussions should
       include: a  review of  the system's  historical records  including chemical  and
       bacteriological  data, correspondence, engineering  studies, and  past  violations.
       Through  these preparations one will  be able to assemble and evaluate all the
       proper information during the survey  and make sound recommendations.

D.     The Prescribed Content of the Sanitary Survey

       A.  Sanitary Survey and its associated report must include:

              1.     The name, address and phone number of the person
                    legally responsible for  the water system.

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2.     A visual inspection and written description of the water system's
       physical features from the source through the distribution system.
       The physical facilities include:

       a)     Description of each source (wells, springs, intake structures).
       b)     Description of any  treatment or  disinfection facility,  including  type,
              capabilities, flow treated, associated source, etc.
       c)     Number of storage  reservoirs,  size,  construction  type and  sanitary
              aspects.
       d)     Description of the  transmission  and distribution system,  as  well  as
              each pump station, etc.

       *Note:        If  the  physical  facilities   are   adequately  described  by  an
                     earlier  report, the earlier report can  be  referenced  in  the text
                     of the  new report,  but a  copy of the  earlier  report  must be
                     attached  to  the new report and  the  new report must  contain
                     a  statement   identifying  the  facilities   that  were  inspected
                     during  the more recent survey.
                                    I -  '       ;.,•!,'       'I ' ''.
3.     Establish an exchange of information between the operator and the
       surveyor.  This should include:

       a)     Discussion  of  proposed,.  pending  as  well  as
              anticipated, EPA  regulations  and encourage the
              operator to offer comments to EPA as appropriate,
       b)     Discussion of the water system's sampling site plan
              for  Lead/Copper and  for  bacteriologic  samples.
              Each utility is required to have a written  sampling
              site plan (see Appendix B for bacteriologic guidance
              and Section E  Lead/Copper evaluation questions on
              page 7).
       c)     Discussion of  and report pn the system's planning
              and budgeting efforts  to -keep abreast  of water
              demands and regulatory demands.
       d)     Discussion of  a report on the system's emergency
              response capability as  well as its cross connection
              control program.
       e)     Discussion of the status of certified operators.  Also
              describe the services available to operators seeking
              certification and the need to obtain  CEUs.

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 4.      Computer information should be discussed and/or verified with the
        operator.    This  includes  the information contained  on  three
        computer reports  (see Appendix E) as follows:

       .a)     The  water system inventory (Report 3.1.02).
        b)     Water system/source chemical monitoring (Report 3.1.09).

 5.      Waiver eligibility determinations  for Phase II  & V contaminates
        (See items  F and G below for a more detailed explanation of
       waivers).

 6.     Surface/Groundwater assessment  (see item H  below for a more
       detailed explanation of Surface/Groundwater assessment).

7.     Drinking Water Source Protection Plan.

8.   •  Debrief the operator/owner  following the survey.

9.     The report must provide formal notification of deficiencies.

10.    The report should give  appropriate time tables if necessary.

11.    Report historical facts as appropriate.

12.    The report should  be completed and sent within four weeks of the
       survey, with  a transmittal letter to the appropriate representative of
      . the  water system.   Copies  of the report should  be sent to
       coordinating agencies.

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 E. Lead/Copper Rule

 Action Levels
        0.015 ppm for lead
        1.3 ppm for copper

 The Environmental  Protection Agency's lead and copper regulations require all community and
 non-transient non-community water systems to collect tap water samples to determine lead and
 copper levels to which customers may be exposed.  By the applicable date for monitoring, each
 applicable water system shall complete a material evaluation of its distribution system in order
 to identify a pool of targeted sampling sites that meet the requirements for sample site locations.
 All sites from which first  draw samples are collected, must be from this  pool.  The pool must
 consist of tier 1 sites.  If there is an insufficient number of tier  1 sites, than tier 2 sites may be
 added to the pool. If there is still an insufficient number of sites then tier 3 may be added to the
 sampling pool.

 Tier 1.       single family structures  that contain lead pipes,  or copper pipes
              with  lead solder installed  after 1982, and/or are served by lead
              service lines.

 Tier 2.       buildings and multiple-family residences served by  lead service
              lines, or that contain lead pipes, or copper pipes  with lead solder
              installed after 1982.
Tier 3.        single family structures that contain copper pipes with lead solder
              installed before  1983.

If you're surveying a non-transient non-community water system, lead and copper tap water
samples  must be collected from sampling locations that meet one of the following criteria:
                                                           !
Tier 1.        buildings that contain copper pipes with lead solder installed after
              1982 and before 1986, and/or are served by lead service lines.

Tier 2.        buildings that contain copper pipes with lead solder installed before
              1983 and before 1986.

To identify enough sites that meet the targeting criteria the water utility personnel should survey
all records documenting the materials used to construct and repair  your distribution system,
buildings connected to your distribution system.

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 It is recommended that a system identify more sampling sites than the number of samples you
 are required to collect during each monitoring period in case volunteers drop out.

 During the sanitary survey, the surveyor must review with the water utility personnel their criteria
 for selecting sites and procedures for collecting samples.

 Evaluation Questions:

 1.     Has your water system completed a sampling site plan?

 2.     .What methods were used to identify the sampling sites?

       a.     Plumbing Code - Construction date of the house between 1982 and 1986.
       b.     Plumbing Permits - Records of remodeling which would include the plumbing
              between 1982 and  1986.
       c.     Existing sample results - previous monitoring which may indicate problem areas.
       d.     Community survey - questionnaire mailed to water consumers asking about the
              plumbing materials as well as gaining consumer cooperation with the sampling.

 3.     Was the system able to identify a sufficient number of "Tier 1" sites?

 4.     How did  the  system handle  the required sampling procedures  (first draw water, and
       bathroom or kitchen sinks only)?

       a.     If consumers collected the sample, how was the training on' the sampling methods
              provided?                                                ,

 A written narrative of the system's methods in identifying the lead and copper sampling sites
 must be included in the sanitary survey.                    -                ,
F.  Waiver Eligibility Determinations
The Phase II & V Rules allow  the Executive Secretary to issue monitoring waivers.  These
waivers are issued to specific sources and can significantly reduce the amount of samples that
a system must take on that individual source.  Three types of waivers are offered, each type must
meet certain criteria before it can be issued.  Each waiver will affect the monitoring frequency
for a specific contaminant group.  Verification of certain elements of the waiver(s) program
must occur during a sanitary survey, without this verification, the existing waiver(s) will not
be  considered  verified and  will be revoked.  The isystem must then  begin  monitoring that
source at the base monitoring frequency.  All waivers must be periodically renewed. After 1999,
waivers will only be renewed if there is in place a source; protection plan and it verifies the waiver.

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 Type of Waivers:

 1.  "Reliably and Consistently" Waiver (R): The source water quality is reliably and consistently
 below the MCL.

 2.  "Use" Waiver (U): Contaminants are not used, manufactured, and/or stored in source area.
                                           !              '  i  ,
 3.  "Susceptibility" Waiver (S): Source is not susceptible to contamination based on an evaluation
 of: prior analytical data; vulnerability assessment results; environmental persistence and transport
 of the contaminant; construction of the source;  the extent of the protection area around the
 source; the movement of the groundwater and the geology of the area; and the proximity of
 contaminants to the source combined with appropriate management practices associated with such
 contamination.  This type of waiver will only be issued  in conjunction with  the Drinking
 Water Source Protection Plan for a particular source and only if deemed appropriate with
 regard to the susceptibility waiver criteria listed in section  G.
   Asbestos
   Nitrate/Nitrite
   Inorganics & Heavy Metals
   VOCs
   Pesticides/PCBs/SOCs
   Unregulated Organics
                               fSaJgJI
Yes
No
Yes
Yes
Yes
Yes
U, S
 R
U, S
U, S
U, S
 No asbestos cement pipe
and no asbestos geology
Evaluation of last 3 cycles
of monitoring
Presence of contaminants
and/or susceptibility of
source to contamination
State Implementation:

1. "Reliably and Consistently" Waiver (R):  Computer code will be written to search the state
database for previous  analytical results on these specific contaminants, the code would then
compare the results to see if they are reliably and consistently below the MCL. Sources eligible
for the monitoring waiver would be automatically flagged on the inventory and the system would
be notified by direct mail.  The computer routine could be executed periodically as new data is
received.
2. "Use" Waiver (U):  A questionnaire has been sent to the operators of every community and
non-transient non-community water system asking specific and general questions about each of
their sources.  The Division will also gather data from different  segments of the federal

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government which will focus on the different land use practices of each of the agencies involved,
both current and historical.

3. "Susceptibility" Waiver (S):  Systems with sources not eligible for a use waiver have been
notified.  If the system wishes to pursue the possibility of a susceptibility waiver, a Drinking
Water Source Protection Plan will need to be in place before the source will be evaluated for
waiver eligibility.

Perform by Persons Conducting Sanitary Surveys:

1. "Reliably and Consistently" Waiver (R):  No involvement is anticipated.

2.   "Use"  Waiver  (U):   Assist water utility managers in  filling out  questionnaires  and
latitude/longitude of existing sources during the next sanitary survey of the water system.
Adjustments to any  waivers  would  be made at that time.  As source protection  areas are
delineated for the-Drinking  Water  Source Program, the  inventory of potential sources of
contamination will need to be verified in place of the questionnaire information.

3. "Susceptibility"  Waiver  (S):  Initially no involvement is anticipated, however,  as source
protection areas are delineated for the  Drinking Water Source Program, the inventory of potential
sources of contamination will need to be verified.

G.     Waiver Verification Procedures

       As can be seen, the above criteria are rather easy to assess, provided the operator
       is  familiar with the nature and extent of man's activities  around  the  system's
       sources and the surveyor has access to past analytical results. It is imperative that
       the surveyor comment on the above aspects of the water system in the Report of
       Survey.   However, it  must be recognized that the  above outlined approach is
       rather simplistic because it does not take into account special construction methods
       or mitigating geologic conditions.

       In order for mitigating circumstances to be  taken into account the water system mus.t
       document to  the satisfaction of the Executive Secretary that a source is not susceptible
       to a  potential contamination site within the area.  Only  sources  that have completed a
       Drinking Water Source Protection Plan will be evaluated for "susceptibility" waivers.

       The Executive Secretary  may issue a susceptibility waiver based on an evaluation
       of the following criteria:

       1.     Previous analytical results.
       2.     The  proximity of the source to a  potential point  or non-point  source of
              contamination.  Point sources include spills and leaks  of chemicals at or  near a
              water treatment facility or at manufacturing,  distribution, or storage facilities, or

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         from hazardous and  municipal waste landfills  and other waste  handling  or
         treatment facilities.  Non-point sources for Pesticides/PGBs/SOCs include the use
         of pesticides to control insect and weed pests on  agricultural areas,  forest lands,
         home and gardens, and other land application uses.
  3.      The environmental persistence and transport of the contaminants.

  4.      How well the water source is protected against contamination due to  such factors
         as depth of the well and the type of soil and  the integrity of the well casing and
         sanitary seal.

  In the case of Pesticides/PCBs/SOCs  the following would also apply:

  5.     Elevated levels of nitrates at that particular source.
  6.     Use of PCBs in equipment used in production, storage,  or distribution of water
        (i.e., PCBs used in pumps, transformers, etc.).
 Required Verification Elements that must be included in the Report

 These elements must be  addressed within the body of the sanitary survey report.  Any
 potential site of contamination in the area around each source must be listed in the report.
 The exact area of concern will vary depending upon the type of source and whether or
 not there is a source protection plan in place for each individual source.

        1.  Once a Drinking Water Source Protection Plan is in place, the area that need
        to be looked at is the actual geographic  area scientifically delineated for each
        individual source.

        2. Protection zone delineation and inventories of potential contamination sources
        are integral parts  of the  new Drinking Water Source Protection  (DWSP) rule
        which became effective on July 26, 1993.  However, since this rule will not be
       fully  implemented until 1999, the Division of Drinking Waiter allows waivers  to
       be based on a 1500-ft radius until December 1995.  And from January  1996 until
       December  1999, a one-mile radius will be used in conjuntion with  a sanitary
       survey.  If a system's DWSP Plan is due  prior to December 1999, its waivers
       must  be based on this  plan. After December 1999, all waivers will be based on
       DWSP plans.  Additionally, since waivers must be reevaluated every three years,
       systems may delineate a three-year ground-water time of travel protection area
       around their sources on which to base their waivers.
                     I • . .              i ,               :      .    I          .
The purpose  of the inspection is to look for potential sources of organic contamination,
the following is a partial list of contaminants or potential sources of contaminants.  This
list is just for illustration purposes and by no means reflects a complete list of the items
of concern.
                                     10

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              1.  Volatile Organic Chemicals (VOCs): Dry cleaners, landfills, any industry that
              uses chemicals, gas stations, oil wells, etc.

              2.    Pesticides/PCBs/SOCs:  agricultural  fields,  transformers,  golf  courses,
              residential areas with large areas of lawn, etc.
H.     Surface Water/Ground Water Determination

       Recent amendments  to  40 CFR Parts 141  and 142  of the  National Primary
       Drinking Water Regulations commonly called the "Surface Water Treatment
       Rule" define "ground water under direct influence of surface water," as:

              Any water beneath the surface of the ground with (i)  significant
              occurrence of insects or other microorganisms,  algae, or large-
              diameter pathogens such as Giardia lamblia, or (ii) significant and
              relatively rapid  shifts in water characteristics  such as turbidity,
              temperature,   conductivity,  or pH which  closely correlate  to
              climatological or surface water conditions.

       Part of these amendments require that the "State" classify  all ground water
       sources as to whether or not they are influenced by  surface water.  These
       classifications will be made by the Executive Secretary and state staff.

       Previously, R309-106-1 of the Utah Administrative Code made the following statement:

              R309-106-1 SURFACE WATER
              A surface water source is defined to mean tributary systems,
              drainage basins, natural lakes, artificial reservoirs, impoundments
              or  low  quality  springs.   Surface water sources will  not  be
              considered for culinary use unless they can be rendered  acceptable
              by complete  treatment (chemical  coagulation,  sedimentation,
              filtration and disinfection) or other equivalent treatment  acceptable
              to the Executive Secretary.

       Part of the amendments published in the federal register of Thursday June 29,
       1989 require that "direct influence must be determined for individual sources in
       accordance with criteria established by the State" and that "the State determination
       of direct influence may be based on an evaluation of site-specific measurements
       of water quality and/or well construction characteristics  and geology  with  field
       evaluation."  Further clarification in part HI, Response to  Major Issues; states, "It
       is important to note that the intent of this rule  is not to regulate  viral and bacterial
       contamination in systems using ground water, unless  Giardia cysts are  also
       associated with  such  occurrence.  Thus, if there is little likelihood for Giardia

                                           11

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 cysts to occur in a system using ground water, but there is potential for bacterial
 and viral contamination, EPA does not expect the State to classify this source as
 a ground water source under the direct influence of surface water."

 The  State of Utah intends on following EPA's  recommendation not to regulate
 viral and bacterial contamination in systems using ground water sources via this
 rule and intends to classify only those ground water sources which clearly indicate
 a likelihood for Giardia cysts to occur in a system using ground water, but there
 is potential for bacterial and viral contamination, EPA does not expect the State
 to classify  this source as a ground water  source under the direct influence of
 surface water."

 The State of Utah intends on following EPA's recommendation not to regulate
 viral  and bacterial contamination in systems using ground water sources via  this
 rule and intends to classify only those ground water sources which clearly indicate
 a likelihood of contamination  by  Giardia cysts as  "under direct  influence of
 surface water."

 We request the aid of surveyors in identifying those sources which are influenced
 by surface water.  In order to do this we recommend that the following questions
 should be reviewed and answered for each source inspected:

 1.     Is  it clear that the source is obviously a surface water, i.e. pond,
       lake,  stream, etc., or does  the utility have open storage facilities
       that  furnish  water for  human  consumption  without  additional
       treatment.
                                                ' ' ', ,   I "       i
2.     If the source is a well, does the system have a copy of the "Report
       of Well Driller" as required to be filed with the State Engineer's
       Office,  and does the report and  the well  itself indicate the
       following:

       a.      a casing  that penetrates  a confining strata of clay,,
              shale, or  otherwise impervious material,

       b.      the annulus between the drilled hole and  the casing;
              is sealed  using bentonite clay, cement slurry,  sand-
              cement grout or other acceptable material; and this
              seal extends from the surface down and into the
              confining strata  mentioned above,

       c.      any perforations  of  the  casing or placement  of
             screens are below the confining strata  mentioned
             above,

                                    12

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       d.     the well is drilled to a depth greater than 50 feet,

       e.     the well is located at a distance greater .than 200
             - feet from any surface water,

 •      f.     the well has been pump tested in accordance with a
              reviewed  and  approved yield/drawdown  test and
              results   clearly   determine   the  porosity  and
              transmissivity of the aquifer materials, and

       g.     water quality records indicate  that there is np record
              of total coliform or fecal coliform contamination in
              untreated  samples collected  over the  past three
              years;  no history  of turbidity problems associated
              with the well; and no history of known or suspected
              outbreaks caused  by Giardia or other  pathogenic
              organisms associated  with  surface  water  and
              attributed to the well.

       If the  above  conditions are met,  then  the well  is probably  not
       influenced by surface water.

3.     If the  source is  a spring,  does the spring indicate any of  the
       following:

       a.     a variable discharge; especially one which exhibits
              increased   discharge   coinciding  closely   with
              snowmelt runoff or periods of precipitation,

       b.     periods of increased turbidity  that; if not measured,
              are  clearly   visible  as   either  cloudiness   or
              discoloration; or if measured, approach or exceed
              the maximum level of 5 NTU,

       c.     standing or running surface water within 50  feet of
              the collection devices,

       d.     located within  a  broad flood  plane, meadow  or
              stream/drainage bottom,

       e.     water quality records  indicate that there has been
              total coliform  or  fecal coliform contamination  in
              untreated  samples collected  over the  past three
              years,  or there is  a history of known or suspected

                                     13

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                     outbreaks  caused by Giardia or other pathogenic:
                     organisms  associated  with  surface   water  and
                     attributed to the spring.
                                                          i          I     .
              If any of the above conditions exist, then the spring may be
              influenced by surface water and further tests will be necessary.

       Those tests may involve one or more of the following:
                                              1    '  '      i'   "
       1.)     Temperature, pH,  Conductivity,  and turbidity  monitoring  and
              recording.

       2.)     Mircroscopic Analysis (MPA) - Consensus Method for Determining Groundwaters
              under the direct influence of Surface Water (refers to Sampling Water for
              Detection of Waterbome Macroorganisms such as Giardia).
                                                                    i
       3.)     Dye Testing

       4.)     Hydrogeologic investigation by one trained to perform such

I.      Source Location

       to facilitate: a) computer based geographic information system (GIS) mapping, b)
       emergency response, c) computer aided determination .of contaminating entities
       and many other GIS uses involving integration of numerous environmental factors,
       it is necessary to accurately locate each drinking water source. This is done by
       accurately identifying each source by latitude and longitude.

       Essentially all community drinking water sources have already been located by
       latitude and longitude.  This information should be field verified and additional
       information involving non-community and non transient-non  community  water
       system sources should be obtained.
      The following procedure should be used to determine the latitude/longitude of
      sources.
                                           i               i
                                           :               '
      1.     Obtain and use a U.S.G.S. quad map to plot sources in the field.

      2.     Extract the latitude and longitude off the quad map using  a
             georuler.
                                          14

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3.     Enter the exacted latitude and longitude data onto the computer
       data  base.  Note the extracted latitude/longitude information will
       appear on the "water source  citing, treatment and vulnerability"
       computer printout if it has been entered, (Report 3.2.04 - Section
       D - Item 4  above, or Appendix D-3 below).
                                    15

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                                     APPENDIX A
 Suggested References

 1.     National Primary Drinking Water Regulations, Code of Federal Regulations. Part
       141, (1986).

 2.     A Manual  for the Evaluation of a State Drinking Water Supply Program. U.S.
       Environmental Protection Agency, Washington, D.C. (1974).
                                                         I
 3.     Sanitary Survey Training Student's Text. U.S. Environmental Protection Agency,
       Washington, D.C. (1983).

 4.     Manual for Evaluating Public  Drinking Water  Supplies.  U.S. Environmental
       Protection Agency, Washington, D.C. (1971).

 5.     Karalekas, P.C., Jr., "Watershed Management and Water Quality", Journal of New
       England Water Works Association. March, (1977).

 6.     Reilly, J. Kevin, Steppacher, Lee, et all., "Water Supply: Surface and Groundwater
       Applicability", Merrimack River Geographic Initiative,. U.S.E.P.A., Boston, MA
       (1986).

7.     Woodruff,  Lee,   "Watershed  Control Program", Guidance  Document,  EPA,
       Washington, D.C. (1986).

8.     Moore, E.W., "Sanitary Analysis of Water",  in Preventive Medicine and Public
       Health. 10th ed., Sartwell P.E., Ed., Appleton-Century Crofts, New York, (1973).

9.     Hibler, Dr.  Charles P., "Hibler Test For Giardia", C.H. Diagnostic Incorporated,
       2012 Derby Courts, Fort Collins, Colorado, 80526.

10.     Manual of Water Utility Operations
       Available from:       Texas  Water Utilities Association
                                 6521 Burnet Lane
                                 Austin, TX  78757
                                          16

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11.    Water Systems Handbook
      Available from:     Water System Council
                                221 North LaSalle Street
                                Chicago, IL 60601

12.    Environmental Engineering and Sanitation
      - by Joseph A. Salvato
      Available from:     John Wiley & Sons, Inc.
                                Somerset, NJ  08873

13.    "How to Conduct a Sanitary Survey" Procedures Manual
      Available from:     New Mexico Health and Environmental Department
                                Environmental Improvement District
                                P.O. Box  968
                                Santa Fe,  NM  87504-0968
                                        17

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                                      APPENDIX B
                                           i          '    ', j  ','•''    i
                            Suggested List of Things to Look For
                                                           i

 Well and Spring Information

 1.     Is there a sanitary seal on the well, and is it properly installed?

 2,     Does the casing extend at least  12" above the floor or 18"  above ground?

 3.     Is the top of the well protected so that foreign matter or surface water cannot enter
        the well?  •
                                                           !          |
 4.     Is the site protected against flooding?

 5.     Does the well site and well pump  house have  proper drainage?

 6.      Is the well vent properly constructed including a screened end which terminates
        in a downturned position at least 18" above ground level or above the maximum
        flood level?

7.     If a pitless adapter or well pit is used,  are all entry  points to the casing tightly
       sealed?

8.     Are  the check valves, water  meters,  and other well  system  appurtenances
       maintained and operating properly?

9.     If standby power is available, is  it  in operable  condition and well  maintained?

10.    Is direct surface drainage  and contamination diverted around or away from  the
       spring?

11.    Is the area around the spring properly fenced?

12.    What are the depth and extent of spring  collection facilities?

13.    Is there  adequate soil cover over the spring collection system?
                                           18

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 Surface Water Source

 1.     Is the source subject to industrial, domestic, or other types of pollution?

 2.     Have the intakes been properly protected from silt buildup?

 3.     Are there multiple intake locations?

 4.     Is human activity restricted in the watershed?

 5.     Is the raw water pumping capacity adequate?

 6.     If standby or auxiliary power is available, is it operable and well maintained?

 7.     Are chemicals properly -stored and handled?

 8.     Is chemical feeding adequate to produce a visible and settleable floe?

 9.     Is jar testing routinely performed to optimize chemical feed?

 10.    Are the necessary treatment plant report forms properly completed and reported
       to the State on time?

 Vulnerability of Source

 1.     What is the nature of potential sources of contamination and how far are they
       located from drinking water source sites?

 2.     Is the source within a known or potential VOC/SOC contamination area?

 3.     What physical/geological conditions exist to protect drinking water sources?

4.     Is the source drawing from a confined or unconfined aquifer?

5.     What is the proximity to stored chemicals, pesticides, industry, mining, septic tank
       and drain fields, land  fills, fuel storage and feed lots.

6.     Is there nearby use of possible VOCs and SOCs?  If so, how far away?

7.     Are intakes properly located, protected and in good working condition?
                                           19

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                                                                                             I "•
 8.     Is the source collection point located in a metropolitan area?
 9.     Does the water system have adequate control over watershed areas?

 10.    What is the proximity  to  drainage areas - can  the  pattern of  drainage be
        determined?
 Source Location

 1.      Has each source been correctly plotted on U.S.G.S. quad maps?
                                           1 '                '   '       i
 2.      Has all the latitude/longitude information on each source been verified?
                                            !          '      !     ' '    i
 3.      Has the extraction of the latitude and longitude off the quad map by a georuler
        been completed?

 Surface/Ground water
                                                            ,   .     ,  i
 I.      Is the source subject to contamination as evidenced  by past  chemical and/or
        bacteriological history?

 2.      Is there relatively rapid shifts in water quality parameters such as  turbidity,
        temperature,  conductivity and pH?
                                                            i          i
 3.     Is the well or spring properly constructed?

4.     Is the source  susceptible to contamination  by surface  water via  infiltration,
       underground channeling, lakes, streams, rivers, canals, lagoons,  etc.?

Disinfection
1                                                            i          i •

 1.     Is the disinfection equipment being operated and maintained properly?

2.     Are critical repair tools and spare parts on hand?
                                            i                i          i

3.     If gas chlorination is used, are adequate safety precautions being followed (exhaust
       fan with intake near floor,  gas  mask with positive pressure system  used, an
       ammonia leak bottle available, tanks chained to wall or otherwise secured)?
                  ;                          ;                j,          ;
4.     If hypochlorite is used, are dilutions being made in a proper manner?
                                            1                i     .     i

                                            20

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 5.     Are chlorine residual measurements being made and recorded?
 6.     Is a free chlorine residual being maintained throughout the water system?

 7.     Is there sufficient contact time (at least 30 minutes) between the chlorination point
       and first point of use?

 8.     Are the necessary report forms being completed and properly reported to  the
       State?

 Other Treatment

 1.     Is chemical storage adequate?

 2.     Are chemical feeders and pumps in operation, good condition and being properly
       maintained?

 3.     Are instrumentation and controls for the process being  utilized and in proper
       working order?

 4.     Are accurate records being  maintained  (amount of  water treated,  amount of
       chemical usage, etc.)?

 5.     Are adequate safety devices available and precautions observed (dust mask, safety
       goggles, gloves, protective clothing)?

 Storage

 1.     Is there adequate storage capacity?

 2.     Is the storage reservoir properly coated to reduce flaking and corrosion?  Is an
       approved coating material used?

 3.     Does  surface run-off and underground drainage drain away from  the storage
       structure?

4.     Are the storage reservoir protected against flooding?

5.     Are overflow lines, air vents, and clean out pipes turned  downward or covered,
       screened and terminate a minimum of 18 inches above  the ground or storage tank
       surface?

6.     Are the storage reservoirs  clean and free from contamination?

                                           21

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 7.     Is the reservoir structurally sound?
                                                           I   .   .   I  ,    •


 Distribution System

 1.     Are pressure and flows adequate throughout the system at all times of the year?

 2.     Are all services metered?

 3.     Are plans of the water system available and current?

 4.     Are there multiple pressure zones?

 5.     Are valves and hydrants routinely exercised?

 Management

 1.      Are personnel adequately trained?   For those community  systems  serving a
        population above 800, is the responsible charge operator properly certified?

 2.      Is the emergency plan available and workable?  ,

 3.      Are supplies and maintenance parts inventories adequate?

 4.      Are sufficient operation and maintenance records being kept?

 5.      Are routine maintenance schedules established  and adhered to for all components
        of the water system?

 6.     Are all facilities and activities free from safety defects?

 7.     Are the necessary operational reports completed and submitted  on time to the
       State?

 Cross Connections

 I.     Does your system have a Cross Connection Control Program?

2.     What are the basic components of your program?

       a.     Does your system have an  ordinance, bylaw or policy regarding cross connection
             control in place?  If yes, what are the basic requirements?
                                           22

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b.     Has your system distributed public awareness information? If yes, what type and
       how was it distributed?  What follow up information do you  plan to provide and
       ซซfV>AXtO
       when?

c.
              Has the water system personnel been trained in the area of backflow prevention
              and cross connection control?

       d.     Where are your records for the program stored?

              What do your records consist of (assembly test reports, assembly location forms,
              copies  of public awareness information, copies of written notice given for dual
              check installation if required)?                                        •

              How is the system tracking and ensuring that the required annual test of backflow
              assemblies is completed?

       e.     How is the program being enforced?
                  s
              What type  of protection strategy  is the  water system  using containment or
              isolation?

              Is the enforcement procedure outlined within the ordinance, policy or bylaw?

              Are the procedures clearly understood by all water system personnel?

3.     Has the water system been separated into areas of high and low hazards?

       Have hazard assessments been performed on all high hazard connections?

       Has the appropriate  protection been installed?

A written narrative of the system's cross connection control program must be included in the
sanitary survey.  The narrative must include a complete discussion of the issues outlined above.
                                   23

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                                     APPENDIX C
                                         I             .   i
                             Guidance For the Preparation of

                               SAMPLING SITE PLAN
On June 29,1989, the Environmental Protection Agency finalized the Total Coliforrn Rule (TCR)
under the Safe Drinking Water Act.  The TCR applies to all public water systems (PWS) and
becomes effective on January 1, 1990. Under the TCR, all routine bacteriological samples must
be collected according to a written sample site plan.  The intent of the plan is to assure that all
required routine samples  are collected at sites which are representative  of the entire water
distribution system.

The following criteria have been established to assist PWSs in developing a sampling site plan.
By January 1, 1991, each community and applicable non-community PWS  must have a written
plan on file and are required to sample according tO4 the sample sites identified.
                                         I                i         i
Sampling Site Plans - content and use

       Sampling site plans should consist of:
                                                         i         i
                                         ;     •          •'! •!,,'•''     i  i,,1
              A map of the water distribution system showing the location of each sampling site.

              A complete description of each sampling site (i.e.,  address and specific sampling
              point).
                                                         i         I
Beginning January 1. 1991

              All required routine bacteriological samples  must  be collected  from the sites
              identified in the approved plan.
                                                         I         I

              Required routine samples cannot be collected from the same  site more than once
              during the month unless all remaining sites have already  been sampled.
                                          24

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 Number of Sampling Sites

       The number of sampling sites is recommended, based on the population served as shown
 below:

        Population           Minimum Number of Sampling Sites

          1000                           5
          1001-2500                      8
          2501-3300                      10
          3301-4100                      12
          4101-6700                      15
          6701-21500                     20
          21501-59000                    30
          59001-70000                    40
          70001   '                       50

This chart indicates the minimum number of sample sites recommended.  You may designate
more if desired.  Sample sites should be rotated on a regular basis.

Systems using groundwater as the sole source of their water supply and serving less than 4901
people may take all samples  in one day.  Other systems should indicate a time table during a
month when samples will be  taken.

Location of Sampling Sites

      Criteria to use when choosing sampling sites are as follows:

       1.   Accessible at reasonable times of the day for sampling
      2.   Available during  the entire year
      3.   Located throughout the entire distribution system
      4.   Not the last service site on a dead end line
      5.   Has a tap suitable for sampling; preferably a single cold water non-swivel and non-
           aerated tap.

           Sampling must be possible from  a tap within five service connections
           upstream  and downstream of each sampling site (to meet the repeat
           sampling requirements).

           Sampling  sites  cannot be  located any closer  than  two  service
           connections upstream of dead ends in the water distribution system.

           Small systems with few service connections may need to appropriately
           adjust the location of repeat samples.

                                         25

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Selection of Sampling Taps

            The plumbing should be inspected to assure that no cross-connections
            exist with nonpotable water sources.

            The sampling tap must be free of any aerator, strainer, hoses, or water
            treatment devices

            Outside sampling taps should be avoided.

Each plan will be reviewed when a site visit, sanitary survey,  or construction inspection is made.
Sampling site plans should be reviewed each year by the public water system to insure that the
plan is current.
                                           26

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                                     APPENDIX D
                                 REPORT OF SURVEY

                       Utah Department of Environmental Quality
                               Division of Drinking Water

                            LOGAN CITY WATER SYSTEM

 On Thursday, June 17, 1993, a sanitary survey of the Logan City Water System was conducted
 by Dennis Corbridge, operator of the Logan City Water System along with Grant Koford and
 Leonna Lundstrom of the Bear River District Health Department and David F. Hansen of the
 Division of Drinking Water.  The following report describes the physical features of the system
 and offers conclusions and recommendations regarding deficiencies noted during the survey.

                                 General Description

 The Logan City Water  System serves about 30,000 people through approximately 11,500
 connections. Residents receive their water from four well sources, a spring source, three booster
 stations, and six storage reservoirs with a total capacity of 7,500,000 gallons.  The spring source
 is the only source that is  chlorinated.

                                        Sources

 Dewitt Spring:

 The Dewitt Spring area  is located approximately five  to six miles  east of Logan in Logan
 Canyon.  It consists of a  very large concrete junction  with feeder tile extending into the spring
 collection area.  In the collection area three boxes gather surface water and distribute into the
 overflow area of the spring. The spring area sits at the base of Logan Canyon, water collects into
 the feeder tiles and then into the junction box which was properly gasketed and locked. It is then
 properly chlorinated. The spring area is properly fenced with a chain link fence and secured with
 a locked gate.  The fenced spring area is approximately 3 1/2 acres and well drained. It has been
 raised by  fill dirt which  protects  it to  some  extent from flooding by the  Logan River.  The
 immediate area around the spring has be landscaped, and planted with grasses.

Well No. 1:

Well #  1  is located on  Canyon Road and Crockett Avenue.  It is 12 inches in diameter
approximately  990 feet deep with the top of the bowls located at 210  feet.  It is equipped with
a 700 Hp Johnston vertical turbine pump with a I.D. Electric motor  capable of delivering 4,600

-------
gpm. Each well house is constructed of concrete block and is properly equipped with a sampling
tap, check valve, pressure gauge, flow meter and air relief valve although not properly screened.
There is a bypass line from the wells to an adjacent canals. The buildings was properly heated,
lighted, vented, and properly locked during the time of the inspection.

Well  No.  2:

This well is located on 2nd East and Center Street.  It is 10  inches in diameter approximately
1,000 feet deep with the top of the bowls set at 200 feet.  It is equipped with a Fairbanks Moorse
200 Hp pump with a Fairbanks Moorse 400 booster pump capable of delivering 3,800 gpm when
in operation.

Well  No.  3:

Well  # 3 is located on 6th East and 7th North.  It is  12 inches in diameter approximately 1,000
feet deep  with the top of the bowls set at 170 feet.  It is equipped with a Johnston pump with
a U.S. Electric 200 Hp motor capable of delivering 3,400 gpm.

Willow Park Well:

This well is  located on the west side-of Willow Park next to the canal.   It is 12 inches in
diameter, approximately 990 feet deep with the top of the bowls set at 220 feet. It is equipped
with a Johnston pump with and U.S. 500 Hp motor capable of delivering 3,600 gpm. This well
was used only once during the last eight years.

                                    Booster Stations

Golf Course Booster Station:

This pumping station is well constructed from concrete, and has two 75 Hp motors with four
Auora pumps which  alternate depending on the load. The pump station serves the bench area
north and  east of Utah State University.

Cliff Side Drive Pump Station:

There are two Cliff  side booster stations with station # 1 being the older of the  two and is
currently used as a standby  station.   The standby  station or Cliff side #  1 has two 60 Hp
marathon motors.  Cliff side # 2 is equipped with two U.S. Electric 125 Hp motors which are
sensor probed two the Cliff side 1,000,000 gallon reservoir which kicks the booster on at 7.5 and
turns  off at 14.5 .

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                                         Storage

 Golf Course Reservoirs:

 Logan City has 5 different reservoirs located on the hillside next to the golf course.  Two of
 these tanks are rectangular in shape concrete and buried.  The one nearest the golf course booster
 station is  1,000,000 gallons and the other has 2,000,000 gallons in  storage.  The other two
 reservoirs  are circular concrete buried tanks.  Each of these  tanks have a storage capacity of a
 1,000,000  gallons.  In addition Logan City has contracted with Utah State University and is using
 a 1,000,000 gallon reservoir.  They were all properly locked and screened.

 Cliff Side  Reservoir:

 The cliff side reservoir is the newest of Logan City reservoirs and  has a  1,000,000 gallons
 storage capacity.

 Castle Hills Reservoir:

 The castle hills reservoir is a 500,000 gallon concrete circular reservoir, about a mile north of
 the college reservoir.
                                  Chlorination Facilities

The new chlorination facility for the Logan City water system is housed in a building located just
north of Dewitt Springs. The vacuum operated chlorinator is operated by dual alternating 1 1/2
H p Lesson motors powering Jaczzi booster pumps located in an adjacent underground vault.
The chlorinator is  a Wallace and Tiernan V-notch chlorinator.  The chlorinator was set a 53
pounds per day.  Water flow is measured through a transducer and indicated the spring water is
being chlorinated at the rate of 0.3 ppm.  The building was state of the art with chlorine leak
detectors, digital scales etc.  The chlorination building had separating rooms  for the cylinders and
the digital read outs for chlorine and flow. There were no gas maks but we were told at the time
of inspection they were on  order. The only thing noticeable wrong was that the chlorine vent
tube should be screened.

                                   Distribution System

The City of Logan  serves approximately 30,000 people through 11,500 connections. There are
approximately 610  fire  hydrants.  The distribution system is made up  of 8, 6, and 4 pvc, steel
and asbestos line.  Logan's water works  is connected to a telemetry  system which maintains
pressure, activates wells, points out terrible spots, maintains reservoir levels and records the day
to day operation of the system.  Even with the heavy loads during the last few years water
pressure seems to adequate  in all areas of the City.

                                   Waiver Assessment

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                                          I                I         I
Although the well sources are deep in nature, properly grouted and equipped with a sanitary seal
Use Waivers cannot be granted because of the close proximity of the homes, parks, canals etc..
The Dewitt Spring, however, due to its remote location does qualify for a Use Waiver.  Source
protection plans must be developed for these sources.

                                  Sampling Site Plan

Logan City currently has a bacteriological and Lead/Copper site plan in place.
                                                          !         i
                                   Cross Connection
                                          !                I         j
Logan City cross connection program consists of dual checks at the meter and required annual
testing of double checks and RP devices.

                                    Source. Location

The latitude and longitude  of each source has previously been determined by the Division of
Drinking Water.
                                                                   !
                           Recommendations and Conclusions

1.     Remove the deep rooted vegetation in and around the spring area.

2.     Screen  all reservoirs and tank overflow pipes with non-corrodible, # 4 mesh screen.

3.     The new chlorination building apparently was developed without review and approval of
       plans and specifications for its construction.  As-built plans must be submitted to this
       office for review and approval.  Therefore, you must provide as-built plans and the
       documentation outlined in R309-106-5 of the Utah Public Drinking Water Rules.

4      All the wells air relief valves were not properly screened with a No. 14 non-corrodible
       mesh screen.

5.     The chlorine vent tube must be screened with a No. 1 non-corrodible mesh screen.

6.     Once the gas masks arrive they should be mounted in a properly area for convenient
       access.

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-------

-------
                  PENNSYLVANIA
•    Reference Guide for Inspecting Public Water Systems

-------


-------
            REFERENCE   GUIDE    FOR
INSPECTING    PUBLIC   WATER    SYSTEMS
                            OCTOBER 1993
                            Prepared By
               Division of Drinking Water Management
            Bureau of Water Supply and Community Health
         Pennsylvania Department  of Environmental Resources

-------

-------
                          Reference Guide For Inspecting
                               Public Water Systems

                    TABLE   OF    CONTENTS

Forward, i

A.  Source Water and Facilities	   1

    1.  Watershed Characteristics,  1

    2.  Contamination and Adverse Activities, 1

    3.  Watershed Management and Source Protection, 2

    4.  Source Construction, 3

    5.  Source Equipment, 4

    6.  Sampling, Monitoring and Records (refer to "Treatment"  section)

B.  Treatment	6

    1.  Overall Facilities, 6

    2.  Presedimentation Basin, 6

    3.  Chemical Pretreatment, 6

    4.  Rapid Mix, 7

    5.  Flocculation, 7

    6.  Sedimentation, 7

    7.  Filtration, 8

    8.  Disinfection, 8

    9.  Fluoridation, 10

   10.  Phosphate Treatment, 10

   11.  Ion Exchange, 11

   12.  Aeration, 12

   13.  Reverse Osmosis (Membrane Filtration), 12

   14.  Sampling, Monitoring and Records, 13

   15.  Miscellaneous, 13

-------
c.
    Distribution System	,



    1.  Storage, 16



    2.  Pipes and Meters, 17



    3.  Corrosion Control.Program/Lead and Copper Rule,  18



    4.  Cross-Connection Control, 18



    5.  Total Coliform Rule Sampling, 21



    6.  Sampling, Monitoring and Records (refer to "Treatment*  section)
16
D.
    Administration and Management	



    1.  Water System Administrators,  22



    2.  Water System Staff, 23
                                           . n     , •      *      !


    3.  Financial, 25



    4.  O&M Manual/Procedures, 25



    5.  Complaint Response, 26



    6.  Emergency Response, 26





E.  Maintenance (Source, Treatment & Distribution)   ......



    1.  Preventive, 28



    2.  Corrective, 28



    3.  General, 28



    4.  O&M Manual/Procedures (refer to "Admin/Management*  section)



References, 30
22
                                                                              28

-------
                                 FOREWARD
           This  reference guide was developed for the purpose of assisting Safe
 Drinking Water  Program staff in the Pennsylvania Department of Environmental
 Resources.   With the increasing complexity of federal regulations and the varieties
 of treatment needed for compliance, a guide was necessary to ensure consistent,
 detailed assessment of source, treatment and distribution facilities.  While no
'reference guide contains all components of a public water system, this guide
 includes some of the most common inquiries into physical  conditions,  operation,
 maintenance  and administration.  While using the guide, the facility insp.ector
 needs to keep two questions in mind:

           1) Is the problem (or potential problem) resulting in a real impact on
              the performance of the  water system,  and thus compromising public
              health protection?

           2) Is the problem a violation of the Pennsylvania Safe Drinking Water
              Regulations (which would again entail public health protection)?

           Every public water system will have some  problems that,' in an ideal world,
 should be corrected.   However, in recognition of time constraints and limited
 resources of the water system and the facility inspector,  those problems resulting
 in a  "YES" to either of these questions will increase the priority schedule for
 correction.   Nevertheless,  it is anticipated that priorities will shift due to new
 or modified  regulations and changing  time constraints,  thus initiating frequent
 revisions of this reference guide.

-------

-------
                         Reference Guide for
                     Inspecting Public Water Systems
A.  Source Water and Facilities
       1.   Watershed Characteristics
           Are all  of the following items (a - f) documented in records,
           and do any of them adversely impact water quality or quantity of
           the source water?
           a.   Area of watershed or recharge area
           b.   Stream flow
           c.   Land uses (e.g. forested, agriculture, rural housing,
               recreation,  commercial, industrial, etc.)
           d.   Degree of public access to the watershed or recharge area
           e.   Terrain, soil type, and geology
           f.   Types of vegetation and extent of cover
       2.   Contamination and Adverse Activities
           Do any of the following items (a - q) in the watershed or
           recharge area adversely impact (actual and potential) water
           quality or quantity of the source water?
           a.   Point discharges of sewage, stormwater or other wastewater
           b.   Single and multiple family sewage disposal systems
           c.   Recreation (swimming, boating, fishing, hunting, etc.)
           d.   Human habitation
           e.   Pesticide/herbicide/fertilizer application
           f.   Logging
           g.   Commercial, industrial or manufacturing activity
           h.   Solid waste or other disposal facilities, including
               landfills, hazardous waste, waste tailings, etc.
           i.  Materials storage, transport or transfer, including
               hazardous materials storage, road salt stockpiles,
               road/rail/barge transport with spill pptential, transfer  .
               stations, manure pits/ etc.

-------
j.  Above and below ground storage tanks and pipelines

k.  Mining operations and discharges

1.  Injection and productions wells (oil, gas, water, etc.)

ra. Livestock and other concentrated domestic animal activity

n. Agricultural activities such as grazing, tillage (erosion),
   concentrated manure areas, chemical applications, etc.

o. Turbidity fluctuations from precipitation

p. Inorganic contaminants from parent materials (e.g. asbestos
   fibers)

q. Algae blooms

Watershed Management, and Source Protection

a.  Surface and Ground Water

    1)  If the public water system does not own the entire
        watershed or recharge area, have written agreements beer
        made with other land owners to satisfactorily control
        the land uses?

    2)  Is the public water system making efforts to obtain as
        complete ownership of the watershed or recharge area
        as possible?  Is effort directed to control critical
        adverse impacts on the source?

    3)  Where access is limited, is the watershed or recharge
        area regularly inspected for new potential and actual
        sources of contamination?

    4)  Does the water system employ adequately qualified
        personnel to identify watershed and water quality
        problems?  Who is given responsibility to correct these
        problems?

    5)  Are raw water quality records kept to assess trends and
        to assess the impact of different activities and
        contaminant control techniques in the watershed or
        recharge area?

    6)  Has the water system responded adequately to concerns
        expressed about the source or watershed/recharge area
        in past inspections and sanitary surveys?

    7)  Has the water system identified problems in its yearly
        watershed control reports, and if so, what progress has
        been made in solving these problems?

    8)  Does the water system actively interact with other

-------
            agencies  that have control or jurisdiction in the
            watershed or recharge, area?  Are their policies or
            activities consistent with the water system's goal of
            maintaining high raw water quality?

        9)   Does the  water system actively initiate corrective
            measures  to improve raw water quality (e.g.  copper
            sulfate treatment to control aquatic growth,  vegetation
            control around reservoir shorelines, etc.)?

    b.   Ground Water

        1)   In addition to the above management practices and
            protective measures (items 1 - 9),  has the water system
            formally  delineated a wellhead protection  area for each
            well?  Is it being implemented?

        2)   Is a protective radius of 100 feet  established around
            each well?  How is it controlled?

        3)   Are any contaminant sources within  a zone  of  100 feet?

        4)   Is the source protected from rapid  shifts  in  water
            quality characteristics during heavy precipitation
            events?  Is infiltration occurring  from a  nearby surface
            source?

        5)   Do any man-made features (e.g. .abandoned wells,
            roadcuts, etc.) within 200 feet of  the source expose the
            aquifer to direct surface water infiltration?  Does the
            topography, or depth of weathering, within  200 feet
            expose the source?

        6)   Is the well located in a carbonate  aquifer and does it
            have a static water level of 50,feet or less?  If in an
            unconfined aquifer, does the well have a static water
            level of  100 feet or less?  If in a confined  aquifer,
            does it have a static water level of 50 feet  or less?

        7)   During a  pump test, is the well's recharge boundary
            within 200 feet of a surface water  body?

4.  Source Construction

    a.   Surface Intakes

        1)   Is the source adequate in quantity?

        2)   Is the best quality source, or location of the source,
            in use?

        3)   Is the intake protected from icing  problems?

        4)   Can intake levels be varied to obtain the  best water
            quality?

-------
    5)  Is the intake screened to prevent entry of debris, and
        are the screens maintained?

    6)  Is animal activity controlled within the immediate
        vicinity of the intake?

    7)  Is a raw water tap available for routine monitoring?

b.  Wells
                                     j       i   •              i •
    1)  Is the source adequate in quantity?

    2)  Is the well properly cased and grouted?  Is the casing
        capped and locked?
                                            i
    3)  Is a well construction diagram available?

    4)  Is a raw water tap available for routine monitoring?

c.  Springs, Infiltration Galleries, and Collectors

    1)  Is the source adequate in quantity?

    2)  Is the immediate source area adequately protected
        (fencing and locks), and is the area within 200 feet
        controlled?
                                       *•-    ' '                '' '
    3)  Is the best construction used to capture the flow?

    4)  Are drains available to divert surface water from the
        vicinity of the source?

    5)  Is the collection structure of sound construction with
        no leaks or cracks?

    6)  Are the vents, overflow, and drain pipes screened?

    7)  Is the supply intake located above the floor and
        screened?                         "

    8)  Is a raw water tap available for routine monitoring?

Source Equipment
                                     I  • '    I  "               !
a.  Are all intake pumps, booster pumps, and other pumps of
    sufficient capacity?

b.  Does the design of the intake structure result in excessive
    clogging of screens, a buildup of silt, or passage of solids
    that damages downstream processes?
       '•'.  '       '          i        '   I   •     ,       '         i ;
c.  Are all pumps and controls operational and maintained
    properly?

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    d.   Does  the existence of high volume constant speed pumps cause
        undesirable hydraulic loadings on downstream unit processes?

    e.   Are check valves,  blow-off valves, master meters, and other
        appurtenances operated and maintained properly?

    f.   Is emergency power backup with automatic start-up provided
        and is it checked  regularly to ensure good working order?

    g.   Are underground compartments and suction wells waterproof?

    h.   Is the interior and exterior of the pumphouse in good
        structural condition and properly maintained?

    i.   Are there any safety hazards (electrical or mechanical)  in
        the pumphouse?

    j.   Is the pumphouse locked and otherwise protected against
        vandalism?

    k.   Are water production records maintained at the pumphouse?

    1.   SOURCE EQUIPMENT MAINTENANCE PROGRAM (refer to Maintenance,
        Section E)

6.   Sampling, Monitoring and Records

    (refer to Sampling, Monitoring and Records under Treatment,
     Section B)

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B. Treatment

       1.   Overall Facilities

           a.   Does the excessive age or poor physical  condition  of
               facilities  adversely affect water quality  delivered to
               consumers?

           b.   Is  hourly production within the design flow capacity  of  the
               treatment facilities?             •

           c.   Do  one  or more of  the following raw  water  quality
               characteristics (items 1-3)  exceed what  the  facilities
               were designed  for,  or exceed what is thought to be
               tolerable,  and degrade process performance?
                                     • '             !    .  i                ' in, 1
               1)   THM Precursors

               2)   Turbidity

               3)   Seasonal Variation

                   Do  seasonal variations such as change  in temperature or
                   high turbidity during spring runoff  exist?

           d.   FACILITY MAINTENANCE PROGRAM (refer  to Maintenance, Section

       2.   Presedimentation Basin

           Does a  deficient design cause poor sedimentation that  results  in
           poor plant  performance  (e.g.  inlet configuration,  size, type,  or
           depth 'of  the basin;  or  placement or length of  the weirs)?

       3.   Chemical  Pretreatment

           a.  Are the appropriate type  and amount  of chemicals added?

           b.  How does the operator determine proper chemical doses
               (e.g. jar tests, process  monitoring  results, streaming
              current monitor or  zeta meter,  visual observation  of  floe,
              historical  performance data, etc.)?

           c.  Are pH  levels  properly maintained after  the  coagulant is
              added (e.g. pH at  6.7  to  7.2 after alum  addition or pH at
              7.0 to  8.8  after ferric chloride/sulfate addition)?

           d.  Are sufficient alkalinity levels  maintained  after  the
              coagulant is added  (generally  greater than 20 mg/1)?
                             .  ••       . 	•        i , .   '. |        -        i
           e.  Do  chemical feed facilities  have  various fesed points  to
              optimize treatment  (e.g.  feed  coagulants arid cationic

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        polymers at rapid mix, feed non-ionic or anionic polymers at
        points where mixing is gentle)?

    f.  Do facilities exist to feed the types of chemicals required
        to -produce a high quality stables finished water (e.g.
        coagulant aids, flocculant aids, filter aids, stabilization
        chemicals)?

    g.  Do chemical feed facilities provide adjustable feed ranges
        that are easily set for operation at all required dosages?

    h.  Do chemical feed controls remain set once adjusted or do
        they vary?

    i.  Are chemical feed rates easily measured, and are chemical
        feed facilities calibrated at least once every six months?

4.  Rapid Kix

        Does a lack of mixing or inadequate mixing result in
        excessive chemical use or insufficient coagulation to the
        extent that it impacts plant performance?

5.  Flocculation

    a.  Does the performance of the flocculation unit process
        contribute to problems in downstream unit processes and
        eventually degrade plant performance?

    b.  Does a lack of flocculation time or flocculation stages with
        variable energy input result in poor floe formation and
        degrade plant performance?

    c.  Is a floe formed and does it settle at an appropriate
        location?

6.  Sedimentation

    a.  Does a deficient design cause poor sedimentation that
        results in poor filter performance (e.g. inlet
        configuration, size, type, or depth of the basin;  or
        placement or length of the weirs)?

    b.  Do design problems or other problems (e.g. high flow rates)
        lead to short-circuiting?

    c.  Is sludge removed often enough to prevent short-circuiting?

    d.  Does the type or capacity of sludge disposal and treatment
        processes cause process operation problems that degrade
        plant performance?  Are sludge facilities of sufficient size
        and type to ensure that poor plant performance does not
        occur, or that applicable permits regulating the discharge
        are not violated?

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7.  Filtration

    a.  Does excessive filter run time between backwashes lead to ฃ
        degradation in filter effluent quality?

    b.  What criteria (e.g. headloss, time or turbidity, or all
        three) is used to determine when to backwash a filter?

    c.  Is the backwash time long enough and backwaish rate (usually
        15 gpm/sq ft) high enough to adequately clean the media?
        Are mudballs and mud accumulation apparent?

    d.  Is the backwash even throughout the filter bed (e.g.  no
        media boils or dead spots)?
                        1         i           i  , '    I • '     ' •         i
    e.  Are the surface wash and backwash facilities adequate to
        maintain a clean filter .bed?

    f.  How severe are post-backwash turbidity spikes?  Does  the
        lack of filter-to-waste (rewash) facilities, or lack of use,
        result in high on-line turbidity spikes?

    g.  How quickly does the filter effluent return to the
        pre-backwash turbidity levels?

    h.  Does the size of filter, or the type, depth and effective
        size of filter media hinder its ability to adequately treat
        water?

    i.  Have the underdrains or support gravels been damaged or
        disturbed to the extent that filter performance is
        compromised?

    j.  Does the lack of functional filter appurtenances (e.g.
        headloss gauges, rate-of-flow controllers, etc.) result in
        degraded filter effluent quality?

    k.  Are the backwash waste facilities and disposal area  of
        sufficient size and type to ensure that poor plant
        performance does not occur, or that applicable permits
        regulating the discharge are not violated?

8.  Disinfection

    a.  Is the disinfection equipment appropriate for the
        application (e.g. correct equipment for chloramines,  liquid
        or gas chlorine, ozone, chlorine dioxide)?

    b.  Are back-up units available in case of failure, and  are they
        operational?

    c.  Is auxiliary power available with automatic start-up  in case
        of power outage?  Is it tested and operated on a regular
        basis, both with and without load?

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d.  Is an. adequate quantity of disinfectant on hand and is it
    properly stored?
e.  In the case of hypochlorinators, does an excessive amount of
    scale buildup on feeder valves  result in a failure to
    properly feed the solution?
f.  In the case of gaseous chlorine, is automatic switch-over
    equipment available when cylinders expire?
g.  Are scales available and operational?
h.  Are chlorine cylinders properly labeled and chained?
i.  Are critical spare parts on hand to repair disinfection
    equipment?
j.  Is disinfectant feed proportional to the water flow?
k.  Are daily records kept of disinfectant residual near the
    first customer from which to calculate CT values?
1.  Are production records maintained to determine CT values?
m.  Are year-round CTs acceptable based on the level of
    treatment provided?
n.  Does prechlorination cause excessive finished water
    disinfection by-products?
o.  Is the proper disinfectant residual maintained at the entry
    point and in the distribution system/ and are records kept
    of daily or continuous measurements?
p.  Is the system in compliance with all disinfectant and
    disinfectant by-products monitoring requirements?
q.  If gas chlorine is used, are the following safety
    precautions  (items 1-5) being followed to ensure the
    safety of both the public and employees in the event of a
    chlorine leak?
    1)   Is the exhaust fan operational, and is an intake located
        within six inches of the floor?
    2)   Is a self-contained breathing  apparatus available, and
         is it regularly  tested?
    3)   Is regular safety training  provided to employees?
    4)   Are automatic chlorine  leak detectors available, or
         ammonia  bottles?
    5)   Are windows provided to  view  the, chlorine room's
         interior?

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 9.  Fluoridation

     a.  Are the minimum and maximum fluoride doses based on the
         proper annual average of the maximum daily air temperatures

     b.  Do excessive natural fluoride levels in the raw water lead
         to high finished water fluoride levels?

     c.  Does the lack of chemical feeder calibration, lack of
         flow-paced feed, or lack of a means to check feeder output
         lead to improper fluoride doses?

     d.  Does the lack of continuous monitoring equipment and alarms
         result in excessive finished water fluoride levels?

     e.  Do improper sodium fluoride bed depths (i.e. typically 6 to
         10 inches is proper) in the saturator cause improper
         treatment?
                                •i         'i,i                 i
     f.  Does excessive hardness (i.e. over 75 mg/1) of the dilution
         water result in scaling in the equipment and feed lines?
            /  •:   •  '     ,     '  •' i       '"    i " ' .. •  'i  ;•  '•           '  !
     g.  Does the lack of routine cleaning and maintenance result in
         equipment failure?

     h.  Is 'the system in compliance with all fluoride monitoring
         requirements?
               i                                     i,                 i
     i.  Is safety equipment available, including goggles or face
         shield,  gloves, apron,  respirator, eye wash station, safety
         shower,  exhaust fan/dust collector?

10.  Phosphate Treatment

     a.  In the case of sequestration, do iron and manganese levels
         (i.e. more than 0.1 mg/1 and 0.3 mg/1, respectively) limit
         the phosphate's ability to adequately sequester these metals

     b.  For sequestration, is chlorine added after (downstream of)
         the addition of the phosphate?

     c.  Are phosphate solutions used within 48 hours?

     d.  Is enough free chlorine (i.e. 0.2 mg/1) maintained
         throughout the distribution system to prevent growth of iron
         bacteria?

     e.  Does the phosphate treatment result in phosphorous levels
         that lead to excessive bacterial growths in the distribution
         system?

     f.  Do phosphorous levels cause the wastewater treatment plant
         to violate the discharge limit?
                               10

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1.1..  Ton Exchange

     a.  Synthetic Zeolites

         1)  Does the source water contain any dissolved oxygen that
             can foul the resins with insoluble iron, rust or
             manganese dioxide?

         2)  Does infrequent regeneration with brine solution lead to
             occasional breakthrough of contaminants?

         3)  Do high concentrations of raw water contaminants prevent
             full removal by regeneration?

         4)  Do high raw water concentrations of hardness (e.g. over
             350 mg/1) or total dissolved solids (e.g. over 500 mg/1)
             lead to excessive leakage into the finished water?

         5)  Is the backwash of sufficient duration and flow to
             adequately expand media (e.g. 75 to 100%) for solids
             and contaminant removal?

         6)  Do inadequate brine concentrations (e.g. less than 10%
             sodium chloride solution) lead to excessively long
             contact times for successful regeneration?  Do high
             brine concentrations (e.g. 15 to 26%) result in osmotic
             shock on the ion exchange resin?

         7)  Do inadequate rinse cycles lead to noticeable salty
             tastes when the unit is returned to service?

         8)  Does the overall ion exchange process lead to excessive
             levels of sodium in the finished water?

         9)  Is the brine solution disposed of in an approved manner?

     b.  Greensand Zeolite

         1)  Do the source water contaminant concentrations limit the
             efficiency of the greensand filters?

         2)  Do upstream processes (i.e. reaction basins) provide
             sufficient detention time for chemicals to react?

         3)  Does infrequent filter media regeneration with potassium
             permanganate lead to iron and manganese breakthrough?

         4)  Does the lack of process control testing (i.e. jar
             tests) result in incorrect doses of chlorine, potassium
             permanganate, alkalis, etc.?
                                  11

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12.   Aeration

     a.   Dispersers, Cascade
                                              1
         1)   Are the source water contaminant concentrations too
             for aeration to work properly?

         2)   Does the lack of alkali addition (i.e. lime, sodium
             hydroxide, etc.) result in a reaction time that is too
             slow for oxidation to occur?

         3)   Are flow rates too high to allow enough time for-
             oxidation reactions to occur?

         4)   Do insufficient disinfectant levels lead to excessive
             slime growths?

         5)   Do problems with freezing prevent the year-round
             practice of aeration?

         6)   Does the lack of covered units or unscreened vents lead
             to contamination from rain, stormwater runoff, rodents
             arid insects?  Are air gaps present to prevent backflow?

     b.   Counter-Current (Packed) Towers
            '                   i ,            • i i1     i                 i;
                                 i            i      j                 !
13.   Reverse Osmosis (Hembrane Filtration)

     a.   Does improper feedwater quality adversely affect the
         osmosis system and its accessory equipment?

         1)   Are excessive turbidity levels and suspended solids
             concentrations removed with cartridge filters?
                                             i ' "     ]         '        E
         2)   Are pH values adjusted to proper ranges?

         3)   Are precipitating compounds (e.g. calcium carbonate,
             calcium sulfate, etc.) sequestered with sodium hexameta-
             phosphate to prevent scaling or fouling of the membrane?

         4)   If necessary, is the proper chlorine dose used to
             prevent excessive biological fouling?

     b.   Are differential pressures across the unit routinely checked
         to prevent possible damage to the reverse osmosis modules?
         Are pressures within the manufacturer's acceptable limits?
           ,!.   ;   ,               ;  ' •   ' , . i   J .;     i „:.:  ,             >
     c.   Does inadequate cleaning frequency, or improper use of
         cleaning solutions, hinder the performance of the membrane?

     d.   Do malfunctioning automatic controls and shutdown alarms
         lead to unacceptable operating conditions?

     e.   Is the reject stream disposed of in an approved manner?


                                12

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14.  Sampling, Monitoring and Records

     a.  Does the operator frequently measure and record the
         appropriate water quality parameters throughout the source,
         treatment, and distribution processes to determine and/or
         verify proper chemical treatment?

     b.  Is the operator performing the necessary testing for all
         water quality parameters?

     c.  Are samples collected as close to the sample sources as
         possible to prevent contamination from sample lines? •

     d.  Are sample taps opened slowly and thoroughly flushed to
         prevent dislodged scale and other material from
         contaminating the sample?

     e.  Are samples preserved/fixed with the proper chemicals?  Are
         analysis for metals completed within 48 hours, or otherwise
         acidified to a pH level of 2?

     f.  Does the absence or wrong type of process control testing
         cause improper operational control decisions to be made?

     g.  Does the operator correctly interpret and apply the
         monitoring results?

     h.  Are monitoring tests .truly representative of performance?

     i.  Is the analytical equipment adequate and are the instruments
         properly and regularly calibrated?  Is the shelf life of
         reagents expired?

     j.  Is the system in compliance with all treatment techniques
         and monitoring requirements for the source,  treatment,  and
         distribution processes?

     k.  Are records of water test results and water  quality
         compliance results maintained?

15.   Miscellaneous

     The "miscellaneous" category covers areas of inadequacy (mostly
     design oriented)  that are  not specified in the previous
     treatment categories.

     a.  Process Controllability

         1)  Do the existing process control features provide
             adequate adjustment and measurement of plant flow rate,
             backwash flow rate, and filtration rate?

         2)  Does the lack of needed automated monitoring or control
             devices (streaming current monitor,  continuous


                               13

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        recording turbidimeters, etc.) cause excessive operator
        time for process control and monitoring?  Does the
        automatic operation of critical unit processes degrade
        plant performance during start-up and shutdown?

b.  Lack of Standby Units for Key Equipment

    Does the lack of standby units for key equipment cause
    degraded process performance during breakdown or during
    necessary preventive maintenance activities (e.g. backwash
    pumps arid chemical feeders, etc.)?

c.  Flow Proportioning Units

    Does inadequate flow proportioning or flow splitting to
    duplicate units cause problems or partial unit overloads
    that degrade effluent quality or hinder achievement of
    optimum process performance?

d.  Alarm Systems

    Does the absence or inadequacy of an alarm system for
    critical pieces of equipment or processes cause degraded
    process performance, (e.g. raw or finished water turbidity)?

e.  Alternate Power Source

    Does the absence of an alternate power source cause problems
    in reliability of plant operation leading to degraded plant
    performance?

f.  Laboratory Space and Equipment

    Does the absence of an adequately equipped laboratory limit
    plant performance?

g.  Sample Taps

    Does a lack of sample taps on key process flow streams (e.g.
    individual filters, sedimentation basin solids, backwash
    recycle streams) for sampling prevent needed information
    from being obtained?

h.  Plant Inoperability Due to Weather

    Are certain units in the plant externally vulnerable to
    weather changes and, as such, do not operate at all or do
    not operate as efficiently as necessary to achieve the
    required performance?  Do poor roads leading into the plant
    cause it to be inaccessible during certain periods of the
    year for chemical or equipment delivery or for routine
    operation?
                               14

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i.  Waste Recycle

    Does excessive volume and/or a highly turbid return process
    flow stream (e.g. backwash waste water recycle flow) cause
    adverse effects on process performance, equipment problems,
    etc.?  Does the inability to measure or sample these streams.
    degrade plant performance?
                          15

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C. Distribution System

       1.   Storage

           a.   Gravity
               1)   Are storage reservoirs covered and otherwise constructor
                   to prevent contamination?

               2)   Are all overflow lines, vents, drain lines, or cleanout
                   pipes turned downward and screened?

               3)   Are reservoirs inspected regularly?

               4)   Is the storage capacity adequate for the system,
                   including fire fighting demands?

               5)   Do the reservoirs provide sufficient pressure throughout
                   the system (e.g. no less than 20 psi)?1

               6)   Are surface coatings within the reservoirs in good
                   repair and acceptable for potable water contact?

               7)   Is the hatch cover for the tanks watertight and locked?

               8)   Can each reservoir be isolated from the system?

               9)   Is adequate safety equipment  (e.g. caged ladder, OSHA
                   approved safety belts, etc.) in place for climbing tanks

              10)   Is the site fenced, locked or otherwise protected
                 •  against vandalism?

              11)   Are storage reservoirs disinfected after undergoing
                   repairs?

              12)   What is the scheduled cleaning program for removing
                   sediments or slime growths on the floor and side walls?

              13)   Are provisions made for potential service interruptions
                   resulting from power supply, equipment, or structural
                   failures?
                 , '                    i    "...     '!',   | '.:'"'            1
           b.   Hydropneumatic                                 i
                                                         i .                •
               1)   Is the storage capacity adequate for the system,
                   including fire fighting demands?

               2)   Are instruments, controls, and equipment adequate,
                   operational and well maintained?
                                     16

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    3)  Are the interior and exterior surfaces of the pressure
        tank in good condition?
    4)  Are tank supports structurally -sound?
    5)  Does the low pressure start-up provide adequate pressure
        throughout the entire system (e.g. no less than 20 psi)?
    6)  Is the pump cycle rate acceptable (not more than 15
        cycles per hour)?
    7)  Are provisions made for potential service interruptions
        resulting from power supply, equipment or structural
        failures?
Pipes and Meters
a.  Do all construction materials meet AWWA or equivalent
    standards?
b.  Is the appropriate pipe size,and type used for the system
    conditions?
c.  Are proper pressures and flows maintained at all times of
    the year?
d.  Are all services metered and are meters read?
e.  Are maps for the distribution system available and current?
f.  Does the distribution system have an adequate maintenance
    program?
    1)  Is leakage evident in the system?
    2)  Is there a pressure testing program?
    3)  Is there a regular line flushing program?
    4)  Are valves and hydrants regularly exercised and
        maintained?
    5)  Are AWWA standards for disinfection followed after all
        repairs?
    6)  Are specific bacteriological criteria and limits
        prescribed for new line acceptance or following line
        repairs?
    7)  Is the system interconnected with other systems?
                           17

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3.  Corrosion Control Program/Lead and Copper Rule

    a.  Corrosion Control Program
                                !      • , •    :  ,   , !, •.               !
        1)  Have customer complaint records been examined to
            evaluate distribution areas of discolored water, stained
            plumbing fixtures, pressure loss from scale build-up, or
            deterioration of household pipes/hot water heaters?

        2)  Have accurate corrosion indices (e.g. Langelier
            Saturation Index, Aggressive Index, etc.) been developed
            to predict corrosion?

        3)  Has an accurate, representative sampling plan been
            developed for a thorough corrosion monitoring program?
            Has the program isolated problem sections in the
            distribution system due to differences in pipe
            materials, pipe/tank linings, or water quality
            characteristics ?

        4)  Is the best corrosion control treatment or combination
            of treatments in use (e.g. alkalinity and pH adjustment,
            calcium and hardness adjustment, or phosphate/silicate
            based corrosion inhibitor)?

        5)  Has the water system developed a means to evaluate an
            optimum corrosion control treatment plan (e.g. desk top
            evaluation, pipe rig/loop tests,, metal coupon tests,
            partial system tests, etc.)?

    b.  Lead and Copper Rule •
                                            i   .   i
        1)  Has an accurate, representative sampling plan been
            developed for lead and copper monitoring?

        2)  Has the water system exceeded any action levels for lead
            and copper?  If so, have the correct target public
            audiences received minimum education materials that are
            consistent with mandatory language?

        3)  Has the water system identified areas of lead pipe and
            lead service lines, and areas of lead solder used?

        4)  Is the system in compliance with all Lead and Copper
            Rule monitoring requirements?

4.  Cross-Connection Control

    a.  Legal Authority

        1)  Has the water system adopted an ordinance that contains
            the necessary provisions and authority for eliminating
            and preventing cross-connections, including penalty
            provisions for non-compliance?
                              18

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 2)  Have  all municipalities  served by the water system
    adopted an  ordinance relating to  cross-connections?

 3)  Where appropriate,  has the PUC approved  the ordinance?

 4)  Does  the ordinance  include the following items?

      0  purpose  and  general policy statement  outlining  the
        need for the program

      0  definitions  of terminology used in the program

      0  technical requirements  (materials  specs,  sizes-, etc.)

      0  responsibilities  of each party (customer, water
        system,  testers,  etc.)

      0  acceptable backflow prevention devices and their
        uses depending on degree of  hazard

      0  requirements  for  testing/retesting installed devices

      0  qualifications for persons who install,  test, and
        repair backflow prevention devices

      0  authority to  enter premises  to conduct inspections

      0  provisions on penalties  or termination of service

Plumbing  Standards

Has the water system adopted a  nationally  recognized
plumbing  code or developed its  own  plumbing  standards that
establish minimum requirements?

System  Surveys  and Plan  Reviews

1)  Has the water system implemented  a program to survey
    existing customers and to approve new  construction for
    determining the  type  of backflow  prevention devices
    required?

2)  Has the system surveyed and classified customers by
    degree of hazard?

3)  Has the system established  installation deadlines based
    on  the degree of hazard?

4)  Are plans for new service connections to the system
    under review for approval?

Installation Requirements

Has the water system established standards on acceptable
cross-connection control procedures and how each device or


                           19

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assembly is to be installed in the distribution system,
including the following?:

ฐ information on devices or assemblies acceptable to or
  required by the water system
      •  ":                  !       '  „   ; .  •   I  i1
ฐ criteria on the type of devices required for each type or
  degree of hazard

ฐ guidelines on the required installation procedures for
  each type of device

ฐ minimum and maximum acceptable performance standards for
  each type of device
                           :                  !
0 guidelines on the required installation testing
  requirements

0 qualifications standards for installers of devices

Testing and Maintenance

1)  Has the water system adopted requirements covering the
    routine testing of each device?

2)  Do these requirements clearly indicate who is
    responsible for the device's testing, repair or
    rep1acement ?

3)  Are testing and inspection procedures documented?

Record Keeping

Has the' water system developed a system for maintaining
records on the installation, repair and replacement of
backflow prevention devices, including the following:?

ฐ each customer's name, address, telephone number, and
  emergency contact person(s)

0 each customer's commercial activities and types of
  potential water contaminants

0 devices installed, size, make, model, and serial number(s)

0 installation and testing dates and testing results

ฐ name, address, and certification number of the person
  testing the device

ฐ correspondences or notices sent to customers

Training

1) ' Has the water system established a training program for


                           20

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        system personnel, including concepts of backflow and
        backsiphonage, identif Iccition of cross-connections, and
        the measures to eliminate them?

    2)  How many persons have been assigned to administer the
        program?

    3)  Does the water system refer plumbers/customers to a
        tester certification program?

h.  Public Information

    1)  Has the water system estciblished program requirements
        for disseminating information to those affected?

    2)  Can the system provide copies of relevant state, federal
        and local regulations that apply to cross-connection?

    3)  Does the water system provide information on the
        precautions that should be considered when installing
        devices (e.g. thermal expansion, pressure differentials,
        and changes in flow, etc.)?

    4)  Is the system prepared to provide comments on the
        installation of fire suppression systems, irrigation
        systems, auxiliary sources, swimming pools, and other
        hazards?

i.  Accident Response

    Does the water system have an emergency response plan that
    includes the necessary guidance on how to respond to the
    contamination of the distribution system due to backflow or
    backsiphonage?

Total Coliform Rule Sampling

a.  Is an accurate, representative sampling plan available to
    meet requirements of the Total Coliform Rule?

    1)  Where in the distribution system are samples collected?
        Do the locations adequately represent the distribution
        system?  Do they include the first service connection
        (or equivalent) and dead ends?

    2)  Who is collecting the samples?

    3)  When are samples collected?

    4)  Are the correct number of samples collected?

Samplingt Monitoring and Records

(refer to Sampling, Monitoring and Records under Treatment,
 Section B)


                          21

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D. Administration and Management

       1.   Water System Administrators

           a.   Policies

               Do operating staff members have authority to make required
               decisions involving operation (e.g.  adjust chemical feed),
               maintenance (e.g. hire electrician), and/or administration
               (e.g. purchase critical piece of equipment), or do policies
               caus> critical decisions to be delayed,  which in turn
               affects water system performance and reliability?  Does any
               established administrative policy limit system performance
               (e.g. non-support of training, or system funding too low
               because of emphasis to avoid rate increases)?

           b.   Familiarity with Water System Needs

               Do administrators have a first-hand knowledge of needs
               through water system visits or discussions with operators?
               Are they adequately trained, educated and/or certified?  If
               not, has this been a cause of poor system performance and
               reliability through poor budget decisions, poor staff
               morale, or limited support for system modifications?

           c.   Supervision

               Do management styles, organizational capabilities, budgeting
               skills, or communication practices at any management level
               adversely impact the water system to the extent that
               performance is affected?

           d.   Planning

               1)  Do administrators regularly summarize both current and
                   long-term problems in the water system and define how
                   they intend  to solve the problems?  Is their planning
                   mechanism effective and do they follow through with
                   plans?

               2)  Does lack of long-range plans for facility replacement,
                   alternative  source waters, emergency response, etc.
                   adversely impact system performance?

           e.  Violations

               Does  the long-term inability  of the system  to comply with
               all  applicable MCLs or monitoring requirements result  in
               extra burdens on water  system personnel?
                                        22

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    f.   Water Demand

        Does excessive water use caused by a declining rate
        structure, concessions to industry, or high unaccounted-for
        use exceed the capability of treatment unit processes and
        therefore, degrade system performance?                   '

    g.   Safety

        Have administrators instituted a safety training and
        education program regarding specific work environments,
        tools and equipment, and is it reinforced with regular
        meetings, literature and supervisor oversight?

2.  Water System Staff

    a.   Manpower

        1)  Number

            Does ^ a limit to the number of people employed have a
            detrimental effect on water system operations or
            maintenance (e.g.  not getting the necessary work done)?

        2)  Insufficient Time  on Job

            Does the short time on the job and associated
            unfamiliarity with water system^needs result in the
            absence of adjustments or in improper adjustments being
            made (e.g. opening or closing a wrong valve,  turning on
            or off a wrong chemical feed pump,  backwashing a filter
            incorrectly,  etc.)?

        3)   System Coverage

            Is water system coverage adequate to  accomplish
            necessary operational activities?   Can appropriate
            adjustments  be made during the evenings, weekends or
            holidays?  For example,  is  staff  available to respond to
            changing raw water quality characteristics or
            emergencies  during periods  of  operation?

        4)   Workload Distribution

            Does the improper  distribution of adequate manpower
            (e.g.  a  higher priority on  maintenance tasks)  prevent
            process  adjustments from being made or cause  them to be
            made at  inappropriate times, resulting in  poor water
            system performance?

        5)   Personnel Turnover

            Does a high personnel  turnover rate cause  operation
            and/or maintenance  problems that affect process
            performance or reliability?


                              23

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b.  Morale

    1)  Motivation
        Does the water system staff want to do a good job
        because they are motivated by self-satisfaction?

    2)  Pay

        Does a low pay scale or benefit package discourage more
        highly qualified persons from applying for operator
        positions or cause operators to leave after they are
        trained?

    3)  Work Environment

        Does a poor work environment and/or numerous safety
        concerns create a condition for more "sloppy work
        habits" and lower operator morale?

    Staff Qualifications/Certification

    1)  Aptitude

        Does the lack of capacity for learning or understanding
        new ideas of critical staff members cause improper
        operation and maintenance decisions leading to poor
        system performance or reliability?

    2)  Level of Education

        Does a low level of  education result in poor operation
        and maintenance decisions?  Does  a high level of
        education cause staff to believe  that needed training is
        unnecessary?

    3)  Water Treatment Understanding

        Is the operator's  lack  of basic understanding of water
        treatment  (e.g. limited exposure  to  terminology, lack of
        understanding of the function of  unit processes, etc.) a
        factor in poor operational  decisions and poor system
        performance  or reliability?

    4)  Application  of Concepts

         Is  the  staff deficient  in  the  application of their
        knowledge  of water treatment  and  interpretation  of
        process  control testing such  that improper  process
         control  adjustments  are made?

     5)   Certification
                                             !                •'
         Does the lack of  adequately certified^personnel result
         in poor operation and maintenance decisions?


                           24

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         6)   Training  and Technical  Guidance

             Does  inattendance at available training  programs  result
             in  poor process  control decisions by  the water system
             staff or  administrators?

             Does  inappropriate operational information  received  from
             a technical  resource (e.g. design engineer, equipment
             representative,  state trainer or inspector) cause
             improper  operational decisions to be  implemented or
             continued?

3.  Financial

    a.   Insufficient  Funding

         Does the  lack of  available  funds (e.g. inadequate  rate
         structure) cause  poor salary schedules, insufficient spare
         parts inventories that result in delays in equipment repair,
         insufficient  capital  outlays for improvements or
         replacement,  lack of  required chemicals or chemical feed
         equipment, etc.?

    b.   Unnecessary Expenditures

         Does the manner in which  available funds are utilized cause
         problems  in obtaining needed equipment, staff, etc.?  Are
         funds spent on lower  priority items while more necessary,
         higher priority items  are unfunded?

    c.   Bond Indebtedness

         Does the annual bond  debt payment limit the amount of funds
        available for other needed items such as equipment, staff,
        etc. ?

4.  O&K Manual/Procedures

    a.  Adequacy

        Does the Operation and Maintenance  Manual  contain  at least
        the following (items  1 - 11):?

        1)  A description of the facilities.

        2)  An explanation of startup and normal operation
            procedures.

        3)  A routine maintenance program.

        4)  Records and reporting system.

        5)  Sampling and analyses program.
                              25

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        6)   Staffing and training.

        7)   Sanitary survey program.

        8)   Safety program.

        9)   Emergency plan and operating procedures.

       10)   Manufacturer's manuals.

       11)   An interconnect, valve and blowoff exercise and testing
            program.

    b.  Use

        Does the operator's failure to utilize a good O&M
        Manual/Procedures cause poor process control and poor
        treatment that could have been avoided?

        Does inappropriate guidance provided by the O&M
        Manual/Procedures result in poor or improper operation
        decisions?

    c.  Productivity

        Does the water system staff conduct the daily operation and
        maintenance tasks in an efficient manner?  Is time used
        efficiently?

5.  Consumer Complaints

    a.  Have administrators developed a policy for responding to a
        recording consumer complaints?  Does the lack of adequate
        response adversely affect morale of water system personnel?

    b.  Does the lack of records lead to inadequate follow-up
        procedures and inability to determine trends?

    c.  Have administrators developed informational brochures,
        utility bill inserts, and other educational tools to inform
        consumers and avoid future complaints?
            .1                              i       i i.               .1
6.  Emergency Response

    a.  Is a comprehensive emergency plan of action available that
        includes response  to equipment breakdown, loss of power,
        pipe/storage tank  breaks or failures, vandalism, toxic
        spills, employee strikes,  and natural disasters?

    b.  Do provisions include the  following  (items 1 - 7):?

         1)  Alternative  sources of supply and reserve  finished water
            storage capacity.
                               26

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    2}  A list of organizational personnel and detailed
        descriptions of their responsibilities.

    3)  A plan for recovery operation.

    4)  Training programs for operators to carry out the plan.

    5)  A plan for local and regional coordination such as state
        agencies, police, and fire departments.

    6)  Communications procedures.

    7)  Protection for personnel, plant equipment, records, and
        maps.

c.  Is the plan reviewed and updated at least annually?
                          27

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E. Maintenance

       1.   Preventive
       '    ,      ' '; 1             '        i         ,      '   i"' .               i
           a.  Lack of Program

               Does  the absence or lack of an effective scheduling and
               recording procedure cause unnecessary equipment failures or
               excessive downtime that results in water system performance
               or reliability problems?

           b.  Spare Parts Inventory

               Does a critically low or nonexistent spare parts inventory
               cause unnecessary long delays in equipment repairs that
               result in degraded system performance?

       2.   Corrective

           a.  Procedures

               Are procedures available to initiate maintenance activities
               on observed equipment operating irregularities (e.g. work
               order system)?  Does the lack of emergency response
               procedures result in activities that fail to protect
               process needs during breakdowns of critical equipment
               (e.g. maintaining disinfectant or chemical feeds during
               equipment breakdowns)?

           b.  Critical Parts Procurement

               Do delays in getting replacement parts caused by procurement
               procedure result in extended periods of equipment downtime?

       3.   General

           a.  Housekeeping

               Does a lack of good housekeeping procedures  (e.g. unkempt,
               untidy, or cluttered working environment) cause an excessive
               equipment failure rate?
 ' t                  "                 :             •  •    i  i               i
           b.  References Available

               Does the absence or lack of good equipment reference sources
               (maintenance portion of O&M Manual, equipment catalogs,
               etc.) result in unnecessary equipment  failure and/or
               downtime for repairs?
                                        28

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    c.  Staff Expertise

        Does the water system staff have the necessary expertise to
        keep the equipment operating and to make equipment repairs
        when necessary?

    d.  Technical Guidance (Maintenance)

        Does inappropriate guidance for repairing, maintaining, or
        installing equipment from a technical resource (e.g.
        equipment supplier or contract service) result in equipment
        downtime that adversely affects performance?  If technical
        guidance is necessary to decrease equipment downtime,, is it
        available and retained?

    e.  Equipment Age

        Does the age or outdatedness of critical'pieces of equipment
        cause excessive equipment downtime and/or inefficient
        system performance and reliability (due to unavailability of
        replacement parts)?

4.   O&M Manual/Procedures

    (refer to O&M Manual/Procedures under Administration and
     Management, Section D)
                              29

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                               REFERENCES
                                                                                         I
Substantial portions of the preceding reference guide were obtained from the
following documents:

Renner, R.C., B.Al Hegg, J.H. Bender, E.M. Bissonette, Handbook"- Qptimizine Water
Treatment Plant Performance Using the Composite Correction Program.
EPA 625/6-91/027, U.S. EPA, Cincinnati, Ohio, February 1991.

Water Treatment Plant Operation. Vol. II, California State University, Sacramento,
California, 1991.

Guidance Manual For Compliance with the Filtration and Disinfection Requirements for
Public Water Systems Using Surface Water Sources. Appendix K, U.S. EPA, Office of
Drinking Water, Washington, D.C., March 1991.
                                       30
              ฃ)•

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                          APPENDIX B:




              Guidance Table for Using Surveillance Forms




                                	-.	Forms	
Department  Activities            Inspection    Narrative   Inventory


*Full Inspection                      x                       ?

 New Violations Identified             x

 Follow-up/Progress Evaluation                     x

 Inventory  Update                                             x

 Complaint  Investigation                          x

 On-site  Consultation                             x
                                                 *.-
 Office (phone contact, etc.)                      x

 Emergency  Response (no violations)                x

 Permit Related                                   x
*use Water Supply Inspection Checklist as mnemonic  tool

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„	LB'ii	liiiiJiiiill... i

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                       Safe Drinking Water Program
          Surveillance Strategy and Implementation Guidelines
                             October  1993

                             SECTION II

                           INSPECTIONS


Introduction

          Under the requirements of Chapter 109, Safe Drinking Water
Regulations (SDWR), the Department must conduct a first-time sanitary
survey at all community water systems  by June 29, 1994, followed by a
sanitary survey frequency of once every three years.  Department staff
will conduct more frequent surveys or  consultations if problems have
been identified in the system.  In years between surveys, staff should
review the community water system's annual survey that is attached to
the annual water supply report as a tool in assessing conditions of
source, treatment and  distribution facilities.  At noncommunity water
systems, the Department must conduct a first-time sanitary survey by
June 29, 1999, followed by a sanitary  survey frequency of once every
ten years for protected groundwater systems and once every five years
for all other noncommunity systems.  For the purposes of the SDWR, the
Department's inspection format as outlined inthjs^ strategy satisfies
all sanitary survey requirements.  Accordingly, inspection dates must
be transferred into the Model State Information System to satisfy the
Primacy agreement with the Environmental Protection Agency for sanitary
survey frequency.

          During the inspections, staff should review source, treatment
and distribution facility conditions and operational control, focus on
current and proposed regulatory information, and refer the water systeit
to helpful organizations, groups, assistance programs and other public
water systems.  Staff  should also determine if the water system's
inventory forms require updating; the appropriate inventory forms
'should be on hand during inspections.  Two inspection formats, one a
routine inspection and the other a narrative report, are outlined
below.

Inspection

          Staff should conduct an inspection jointly with the facility
operator and use a checklist (Attachment 2A) of specific items to
review during the on-site assessment.  The checklist serves as a
mechanism to maintain  consistency'in the review process of facilities,
but not as an inventory mechanism.  Checklist items include an
evaluation of surface  and groundwater sources and their watersheds to
substantiate possible  reduced monitoring requirements and to maximize
"use" and "susceptibility" waivers.  The checklist also includes
treatment facilities,  along with finished water storage facilities and
the distribution system.  Other items to examine include operation and
complaint records as well as support documents (emergency response
plans, cross connection control plans, etc.).  An inspection should
                                II-l

-------
                                                                            1
also entail on-site measurements of water quality parameters to verify
proper facility operation, compliance with regulations, or to
cross-check facility monitoring equipment.

          Staff should refer to the document, "Reference Guide for
Inspecting Public Water Systems" when inspecting water systems.  The
following references may also serve as useful tools for conducting an
inspection:

          a. Permit
          b. Prior Department inspection reports or inventory forms
          c. Filter plant performance evaluation report
          d. Small systems outreach report
          e. Annual water supply report
          f. Annual public water system sanitary survey (in the annual
             water supply report)
          g. Complaint reports
          h. Emergency response plan
          i. Cross connection control plan
          j. Water quality analysis results
          k. Water system distribution map
          1. MSIS inventory and reports
          m. Brief description form
          n. Correspondences
          o. Other reports or studies

          In addition to documenting the review of a water system, the
inspection form (Attachment 2B) also documents violations or problems
that have been identified, and any necessary corrective actions.  This
documentation is especially critical to assist Field Operations staff
in selecting a water system for more intensive surveillance efforts
(see "Comprehensive Evaluations", Section III) or for additional
follow-up activities.  Staff should discuss an overview of inspection
findings and violations with the water system operator prior to leaving
the facility.  Staff should complete the inspection form only in
conjunction with a full inspection (i.e. review of source, treatment
and distribution facilities) or when documenting new violations.

FREQUENCY:  At community water systems, the Department must conduct an
inspection at least once every three years.  At noncommunity water
systems, the Department must conduct an inspection at least once every
ten years for protected groundwater systems and once every five years
for all other noncommunity systems.  More frequent inspections may be
necessary at public water systems presenting a health risk to
consumers.

DISTRIBUTION:  The original inspection form is retained in the district
office, and copies are provided to (1) the public water system and
(2) the regional office (or county environmental health director).
The completed checklist form is retained in the district office.
                                 11-2
                                                     I):- i

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Narrative Report

          A narrative report form  (Attachment 2C) serves as a means to
record other Department activities associated with a public water
system.  The goal of the narrative report is to demonstrate the water
system's progress in resolving specific problems, especially violation
or problems previously requiring enforcement action.  Field Operations
staff should include in the report any on-site consultations that were
initiated as a result of problems previously identified in an inventor;
survey, inspection or comprehensive evaluation.  Other items may
include partial inspections, responses to consumer complaints,
emergency response, the supplier's completion and updating of the
annual water supply report and annual sanitary survey, transfer of
regulatory information, training associated with the supplier,
permitting activities such as source siting, pump tests and progress o
construction, and office activities such as telephone consultations.
The reason the narrative was completed should be clearly stated at the
beginning of the form.

FREQUENCY:  Staff should use discretion when deciding when or if an
on-site follow-up consultation is necessary.  However, staff should
document all activities associated with a public water system by using
a narrative report.  The report should seek qualitative results (as
opposed to a quantitative orientation), and should serve as a tool to
achieve progress in correcting problems at a public water system.

DISTRIBUTION:  The original is retained in the district office, and if
necessary, copies are provided to the public water system.
                                II-3

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                                                                                           Attachment 2.-
PWS
                                                                         DATE
                                  WATER SUPPLY INSPECTION CHECKLIST
     SURFACE & GROUNDWATER
              SOURCES
 01 Watershed/recharge area
    characteristics & changes
 02 Contamination/adverse activities
    & changes
 03 Watershed management/
    wellhead protection efforts
 04 Source construction & quantity
    satisfactory? Y  N
    Source equipment operational &
    maintained? Y  N
    Date of last watershed survey by
    PWS? 	
 05

•06
        OVERALL FACILITIES &
           MAINTENANCE
*tO Max. production rate	GPM
    Total production	GPD
    Operating time	hours
    Design capacity.        GPD/GPM
 11
 12
    Are all facilities operational & in
    good physical condition? Y  N
    Maintenance program? Y  N
           DISINFECTION
 20 Back-up units/parts available? Y  N
 21 Auxiliary power available? Y  N
 22 Stored quantity/proper storage of
    disinfectant? Y  N
 23 Auto switchover equipment? Y N
 2d Flow proportioned feed? Y  N
*25 Entry point residual/CTs
    maintained? Y N
 26 Gas chlorine facilities & safety
    equipment adequate? Y  N
         OTHER TREATMENT
 30
    Chemical doses/solutions proper,
    equipment operational,
    monitoring adequate? Y  N
    Zeolite adequate for source water
    quality? Y  N
    Zeolite regeneration, backwash &
    rinse sufficient? Y  N
 33 Aeration adequate for source
    water quality? Y N
 3d Flows/chemicals optimal for
    aeration? Y  N
 35 Reverse osmosis feedwater
    optimized? Y  N
    Reverse osmosis pressures
    proper? Y N
 3 1
 32
 36
                                             DISTRIBUTION SYSTEM
 *50 Storage reservoirs protected? Y  N
  51  Storage reservoirs maintained? Y N
 *52 Storage capacity adequate? Y  N
 *53 Pressure problems? Y  N
 *54 Distribution maps current? Y  N
  55 Adequate distribution system leak
     detection/flushing/ maintenance
     programs? Y N
 *56 Lead & copper site sampling
     plan?Y N
  57  Corrosion control inhibitor?

 *58  Cross connection control
     plan?Y N
 "59  TCR site sampling plan? Y N
 *60  Adequate disinfection residuals
     maintained? Y  N
                                           MONITORING & RECORDS
                                     *70 All monitoring requirements
                                         fulfilled? Y N
                                      71 Proper sample collection
                                         procedures? Y  N
                                      72 Approved/appropriate analytical
                                         tests performed? Y N
                                      73 Adequate/calibrated analytical
                                         equipment? Y  N
                                      75 Outdated reagents/
                                         chemicals? Y N
                                      74 Are results recorded properly? Y
                                  N
                                       ADMINISTRATION & MANAGEMENT
*80 O&M plan & "records
  . _ updated? Y  N
*81 Complaint records? Y N
*82 Emergency response plan? Y N
*83 Certified operator? Y N
                                                MISCELLANEOUS
                                      90 Corrective action(s)from previous
                                         surveys? Y  N
                                      91 Inventory update needed (list items)
                                                     II-4
                                                                             5URFACE WA TER FILTRATl
                                            CHEMICAL PRETREATMENT
                                                                            100 Coagulant dose (mg/L)
                                                                                Polymer dose (mg/L) 	
                                                                                Pre-Clj dose (mg/L)
                                                                                Others?  •	
                                                                            101
     How does the operator dete
     proper chemical doses?  (jar
     process monitoring, etc.)
 102 Proper pH/alkalinity ranges?
 103 Chemical feeders operation;
     good condition, & easily
     adjustable? Y N
 104 Date of last chemical equiprr
     calibration  	
                                                                             FLOCCULATION & SEDIMENTATI
                                                                            110
                                                                            111
                                           Flocculation time & facilities
                                           adequate?Y  N
                                           Floe formation & settling
                                           adequate?Y  N
                                       112 Short circuiting evident? Y  !>•
                                       113 Sludge disposed properly & o
                                           enough? Y N
                                       114 Turbidity of settled water _
                                                  FILTRATION
 120 Filtration rate (GPM/Ft*)

 121  Excessive filter run time? Y  N
 122 Criteria used to initiate backv
     (time, turbidity, headloss)
 123 Backwash rate & time
     adequate?Y N
 124 Backwash uniform? Y  N
 125 Filter-to-waste after wash? Y
'126 Turbidity when filter is put on

 127 Filter media size, depth &
     condition adequate? Y N
 128 Filter appurtenances
     functional?Y  N
 129 Backwash waste facilities
     adequate/permitted? Y  N

  *  Potential Violations o' 25 Pennsylvania
    Chaoter 109
             NOTE:  Some problems may indicate the need for a specific water quality analysis (attach results)

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                               WATER SUPPLY INSPECTION CHECKLIST
Check
List*
Notes

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 COMMONWEALTH OF PENNSYLVANIA
                                      WATER  SUPPLY INSPECTION
                                                       .1 Attachment  2B
                                        DEPARTMENT OF ENVIRONMENTAL RESOURCES
SAOl'TY NAME
      PWSiO-
                                                               COUNTY
                                                                                  MUNICIPALITY
                                                                                                     :NS?EC~ON
CฃR*Fiฃ0 OPERATORS NAME
                                       TELEPHONE NO
                                                           RESPONSIBLE OFFICIAL'S NAME     TYPE SYSTEM
     TV LOCATION-ADDRESS
                                                            FIELD ORDER *
                                                                                             •SSuE DATs
V   A1.   Response to emergency
    A2.   Continuous disinfection
    A3,   Response to an acute violation
    51.   Inadequate supply
    82   Minimum disinfection residual
    83.   PMCL'trt. technique violation
    84,   Public notice for PMCL
    SS.   Noncompliance with Order
    86.   Failure to obtain perm it
                Cl.   Design/construction standards
                                                    C2.   Performance monitoring
                                                    C3.   Failure to treat as permitted
                C4.   Operate and maintain PWS
                                                    C5.   Certified operator
                C6.  Improper interruption.repair
                                                    D1.   Reports/Records. Maps
                D2.  Operation and maintenance plan
                E1.   Other
                                                                                                            T:Mฃ
START

STOP
MARRA'IVE
         WATER QUALITY
    SAMPLING POINT LOCATION
SAMPLE NUMBER
                    PH
                            CHLORINE
                                         TURBIDITY
  RECEIVED BY (SIGNATURE AND DATE)        INVESTIGATOR (SIGNATURE AND DATE)       MSIS UPDATED      SUPV INITIALS

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                             VIOLATION
                                                                      REGULATION REFERENCE
A1.   Failure to act in an emergency situation (includes: disease outbreaks,
      spills, unregulated contaminants).                                   109.4,

A2.   Failure to provide continuous disinfection (Disinfection must be done
      continuously; any breakdown is an imminent threat).                 109.4

A3.   Failure to respond to an acute violation (includes reporting to DER,
      public notification, investigation of cause and corrective measures
      for the following acute violations:  nitrate MCL, turbidity exceeding
      5 NTU, and MCL for total coliform with fecal coiiforms present).        109.4,
                                                                             .402
                                                                             .202(c)(1)and(2)
                                                                             .401-.403
81.


B2.


B3.


B4.

B5.

B6.
Failure to provide an adequate supply of water (includes: source,
storage and distribution system inadequacies).
Failure to obtain a permit, experimental permit, major permit
amendment, or emergency permit.
109.602,    .603
Failure to provide acceptable minimum disinfection residual
throughout the system.                                            109.710

PMCL or treatment technique violation (includes: filtration/turbidity
violations).

Failure to issue public notice for a PMCL violation.

Failure to comply with an Order issued by the Department.
109.202

109.401,    .403,        .701(a){<

Section 13.(a) of Act 43 (SDWA)
                                                                       109.501-.507
C1.   Failure to meet design and construction standards (additive for
      multiple violations).

C2.   Failure to conduct performance monitoring for surface water
      systems.

C3.   Failure to provide level of treatment as designed and permitted,
      failure to filter to waste.

C4.   Failure to operate and maintain the water system or implement
      O&MPIan.

C5.   No certified operator or certified back-up.

C6.   Improper interruption and repairs, failure to disinfect facilities.
                                                                 109.602-.609,

                                                                 109.301(1) and (2)
                        .611-.61!
                                                                 109.703

                                                                 109.4.


                                                                 109.701

                                                                 109.708,
            .702
            .711
D1.   Failure to maintain/submit:  daily plant records, sample siting plan,
            water supplier complaint log.                                109.701
            wa •• supplier sanitary surveys.                              109.705
            distribution map.                                           109.706
            emergency response plan.                                   109.707

D2.   No operation and maintenance plan.                               109.702
E1.   Violations of other Safe Drinking Water Regulations (examples:
      SMCLs, unregulated contaminants, special monitoring, etc.)

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ER—WSCH—04: Rev. 1/93
       REPORT SHEET
(Consultation, Narrative,  etc.)
                                                                                                     Page	of .
COMMONWEALTH OF PENNSYLVANIA
                                       ,   .•    ,|  i     Attachment 2C
                     DEPARTMENT OF ENVIRONMENTAL RESOURCE'

 Facility Name
                                                           Prog. Code
 Address
                                                                        Date
                                                                                    PWS No.
                                                                          City, Boro. Twp.
                                                                                                     Permit/Lie. No.
                                                           County
 Item No.
           Received By (Signature and Date)
                                                          Investigator (Sif nature and Date)
                                                       II-6
                                                          Supervisor's Initials

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             MARYLAND
Water Treatment Plant Inspection Report Form

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'.  l!!!l,i!,i	<  1   ,  •   .Hill Pii!,1,,,

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                     MARYLAND DEPARTMENT OF THE ENVIRONMENT
                                 Public Drinking Water Program
                            Water Treatment Plant Ihsnection Renort
PWSED #:
County:
             Name:
             Plant Class:
Inspection Class:
Problem:  Y/N
      Inspected By:	
      Follow-up Letter Sent:  Y/N
             Date:
Follow-up Inspection Scheduled: Y/N
System Information
# Raw Sources:
# Connections:
Mailing Address:


System Contact:
Telephone #:
System Owner.
Interconnected To:

Plant Information
Plant Address:
Plant Contact:
Avgerage Daily Flow
Raw Source(s):


Type
RESIDENTIAL
(STREET)
(CITY)
(STATE)

(_ J .



POE#:

•
Jn-servicei
On-standby;
Out-of-service:
(FRDS): 	 Total # POEs:
Source Type: GR su SP PG PS
Metered: Y/N
NON-KESID. OTHER

(ZIPCODE)
Title:
Fax #: (_
Telephone #: (
Reason: PURCHASE

	 Plant Status: ACTIVE/INACTIVE
Telephone #: (
MGD Design Capacity:
# Ground: # Surface:
# Ground: # Surface:
# Ground: # Surface:
Population: 	

_

J - _
J
SELL EMERGENCY

New Treatment: Y
J
MGD
# Spring:
# Spring:
# Spring: 	
Treatment:
Chemicals Added:
Aeration \ Pre/Post-Disinfection \ Disinfection \ Coagulation \ Flocculation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridation \ Iron Removal \ Othei
Operating Agency:

Superintendent:
Operator(s):

Other:
                          CERTIFEEDCY/N)
      CLASS
NO.
Comments/Recommendations:

-------
                                                                             I
                         INSPECTION INFORMATION
FLOW MEASUREMENT:
Identification
Meter Type
Units
Present Reading
Previous Reading
Date


























!



PLANT MONITORING:
Parameters
pH
Free C12
Total C12
Iron
Fluoride
Turbidity
Other
Method







Frequency







Location







On-Site Test







On-Site
Location







OPERATION AND MAINTENANCE
Part 1 - Management

Plant Safety
Record Keeping
Laboratory Control Tests
Maintenance Log
Customer Complaint Log
Emergency Response Plan
Preventative Maintenance
Staffing
Other
S









US









NA









Comments










-------
Phut Information
Plant Address:
POE#:
Plant Status:  AcnvE/lNACTlVE    New Treatment:
1. Avgerage Daily Flow
Raw Source(s):
Treatment:
Chemicals Added:
Plant Information
Plant Address:
Avgerage Daily Flow
Raw Source(s):
Treatment:
Chemicals Added:
Plant Information
Plant Address:
Avgerage Daily Flow
Raw Source(s):
Treatment:
Chemicals Added:
Plant Information
Plant Address:
Avgerage Daily Flow
Raw Source(s):
Treatment:
Chemicals Added:

;
In-service:
On-standby:
Out-of-service:
Aeration \ Pre
Sedimentation

POE#:

•
In-service:
On-standby:
Out-of-service:
Aeration \ Pre
Sedimentation

POE#:

'*
In-service:

MGD
# Ground: 	
# Ground: 	
ft Ground:

Design Capacity:
# Surface: 	
# Surface:
# Surface:
/Post-Disinfection \ Disinfection \ Coagulation \
\ Filtration \ Corrosion Control \ Fluoridation \

	 Plant

MGD
# Ground:
# Ground:
# Ground:

Status: AcnvE/iNAcnvE

Design Capacity:
# Surface:
# Surface:
# Surface:
/Post-Disinfection \ Disinfection \ Coagulation \
\ Filtration \ Corrosion Control \ Fluoridation \

	 Plant

MGD
# Ground:

Status: AcnvE/iNAcnvE

Design Capacity:
tt Surface:
On-standby: # Ground: 	 # Surface: 	
Out-of-service: # Ground: 	 # Surface: 	
Aeration \ Pre/Post-Disinfection \ Disinfection \ Coagulation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridation \

POE#:

>•
In-service:
On-standby:
Out-of-service:
Aeration \ Pre
Sedimentation

	 Plant

MGD
if Ground: 	
# Ground: 	
# Ground:

Status: ACTIVE/INACTIVE
ป

Design Capacity:
# Surface: 	
# Surface: 	
If Surface:
/Post-Disinfection \ Disinfection \ Coagulation \
\ Filtration \ Corrosion Control \ Fluoridation \

MGD
# Spring: 	
# Spring:
# Spring:
Flocculation \
Iron Removal \


Other

New Treatment: Y/K

MGD
ft Spring:
# Spring:
# Spring:
Flocculation \
Iron Removal \


Other

New Treatment: Y/N

MGD
# Spring:
# Spring; 	
# Spring: 	
Flocculation \
Iron Removal \


Other

New Treatment: Y/N

MGD
# Spring: 	
# Spring: 	 	
# Spring:
Flocculation \
Iron Removal \

Other

-------
Plant Information
Plant Address:
                   POE#:
Avgerage Daily Flow:
Raw Source(s):


Treatment:

Chemicals Added:
                         Plant Status:  ACTIVE/INACTIVE    New Treatment:  Y/N

M
MGD
In-service: # Ground: 	
On-standby: # Ground: 	
Out-of-service: # Ground: 	
Aeration \ Pre/Post-Disinfection \
Design Capacity:
# Surface: 	
# Surface:_ 	
# Surface:
Disinfection \ Coasul
MGD
# Spring: 	
#Spring:_ 	
# Spring:
ation \ Flocculation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridatiori \ Iron Removal \ Other
Plant Information
Plant Address:
POE#:
                                            Plant Status:  ACTiVE/iNAcnvE    New Treatment:  Y/N
Avgerage Daily Flow:
                                    MGD
Design Capacity:
                                                             MGD
Raw Source(s):


Treatment:

Chemicals Added:
In-service:
On-standby:
Out-of-service:
                                      # Ground:_
                                      # Ground:_
                                      # Ground:
      # Surface:,
      # Surface:,
      # Surface:
ป Spring:,
# Spring:_
# Spring:_
Aeration \ Pre/Post-Disinfection \ Disinfection \ Coagulation \ Flocculation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridation \ Iron Removal \ Other
Plant Information
Plant Address:
POE #:
                                            Plant Status:  ACTIVE/INACTIVE    New Treatment:  -Y/i*
Avgerage Daily Flow:
Raw Source(s):


Treatment:

Chemicals Added:
\

In-service:
On-standby.
Out-of-service:
MGD
# Ground: 	
# Ground: 	
i Ground:
Design Capacity:
# Surface:
# Surface: 	
# Surface:
MGD
# Spring:
#Spring:s 	
# Spring:
Aeration \ Pre/Post-Disinfection \ Disinfection \ Coagulation \ Flocculation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridatiori \ Iron Removal \ Other
Plant Information
Plant Address:
P0E #:
Avgerage Daily Flow:
Raw Source(s):


Treatment:

Chemicals Added:
                                            Plant Status:  AcnvE/iNAcnvE    New Treatment:  Y/N

rป
In-service:
On-standby:
Out-of-service:
MGD
# Ground: 	
# Ground: 	 	
# Ground:
Design Capacity:
# Surface:
# Surface: 	
# Surface:
MGD
# Spring:
# Spring: 	
# Spring; 	
Aeration \ Pre/Post-Disinfection \ Disinfection \ Coagulation \ Flocculation \
Sedimentation \ Filtration \ Corrosion Control \ Fluoridation \ Iron Removal \ Other

-------
OPERATION AND MAINTENANCE
Part 2 - Water Source(s)
                                                          PWSID ป:_
                                                          System:	
'1
Quantity
Quality
Protection
S



US



NA



Comments



Part 3 - Treatment Processes

Screening
Aeration.
Pre-Disinfect
Post-Disinfect
Disinfection
Mixing
Coagulation
Flocculation
Sedimentation
Filtration
Corrosion Ctrl
Fluoridation
Iron Removal
Taste & Odor
Other
Method















S















US















NA















Comments















Part 4 - Distribution System

Pressure
Cross Connection Prevention Plan
Storage
Flushing Program
Other
S





US





NA





Comments






-------
OPERATION AND MAINTENANCE
Part 5 - Maintenance

Spare Parts Inventory
Instrument Calibration (eg. chemical
feeders, meters, gauges, etc.)
Sludge Removal
Other
S




US




NA




Comments f
'



PLANT SCHEMATIC:

-------
                                                 WELLS
                                                                           PWSID ft_
                                                                           System:	
| INSPECTION -'" '. ' '':" •' '""'
II Well Location (eg. outside):
Protected?
ADC Map Coordinates (pg/grid):
Well Tag? (Y/N)
Tag No.:
Casing Height Above Ground (ft):
Run Time (hrs/day): ..........
Time Metered? (Y/N)
Raw Water Sample Tap? Before
check valve?
Finished Water Sample Tap?
Well Vented? Screen?
Well Cover/Seal Tight?
Check Valve?
Blowoff Valve?
Pitless Adaptor? (Y/N)
VELL COMPLETION REPJORTS
Year Drilled:
Original Well Driller:
Well Depth (ft):
Aquifer:
Confined? (Y/N)
Casing Diameter (in):
Casing Depth (ft):
Pump Type (S7T/J):
'Pump Depth (ft):
Pump Intake Level (ft):
Rated Pump Capacity (gpm):
Pumping Test rate/time(gpm/hrs):
Static Water Depth (ft):
Drawdown (ft):
Well #












Well #_











Well#












Well#_











Well#












Well#_











Well #












Well#_











    E: if current information available, do not use Well Completion Report data


List all sources for the information (e.g. past inspection, well data table, etc.) noting any discrepancies:

-------
                                                                                                  i.-.,
                                              WELLS
 GENERAL INFORMATION

 1.     What directly controls well pump operation? (eg. storage tank pressure)
                                                                   1           ;               '    ' I  '

 2.     Do wells operate together? Explain.


 3.     List potential sources of contamination (eg. farmland, septic fields, fuel tanks) in the well's vicinity:

                                                                            i  ;                    i
 4.     Are the wells subject to flooding? If yes, what is the flood level? (NOTE: Well casing should terminate
       at least 18" above flood level)


 5.     Have the wells been evaluated to determine whether they are under the influence of surface water? If
       yes, what do the results indicate?


 6.     Have any wells ever tested positive for total coliform and/or fecal coliform? Please describe.


:•'      ,     •     '      I    '/i •        •'         '     ,             ••      •       i '         '     •''{.'

 WELLHEAD PROTECTION

 If the system has a Wellhead Protection Program (WHPP),  please check the following:

 a.     Designation of the Wellhead Protection Area (WHPA)
       •     Map of the WHPA (generally 1/2 to 1 mile radius around well)

 b.     Potential contaminants are identified and located
       •     Land use divided into:  residential, agricultural, industrial, commercial

 c.     Management of the WHPA
       •     Regulatory controls (eg. zoning)
       •     Non-regulatory controls (eg. public education; ground water monitoring)

 d.     Future planning
       •     Potential future problems identified
       •     Contingency plan  for alternate water supplies  in the event that water supply is disrupted by
              contamination or other events
       •     New wells sited carefully


 WELL AREA SCHEMATIC


-------
                                      SURFACE WATER
                                                                        PWSID #:
                                                                        System:
GENERAL INFORMATION
1.

2.

3.

4.

5.
Source:

Location:

# Reservoirs:

Total # intakes:
Volume:

Intake level(s):
sals
ft
# intakes used during normal operation:
Reason for selecting a particular intake:
6.     Maintenance schedule for intakes (eg. how often screen inspected; how often debris removed):

7.     Is the area around the intakes restricted (eg. swimming, powerboats) for a radius of 200 feet?

8.     Are there any sources of pollution in the proximity of the  intakes?  Specify, (eg.  waste  wate
       discharges, marinas, boat launching ramps, sewers, construction projects, animal pasturing, chemicall
       treated agricultural land, chemical storage areas (eg. highway de-icing salt or petroleum products))

9.     Is the source adequate in quantity and quality to meet current and future (10 or 20 year) demands?

10.    Are pre-treatment chemicals applied in the reservoir? If yes, please  describe.

11.    Conditions which cause water quality fluctuations (eg. stratification, algal blooms, ice formation):

12.    Type(s) of raw water testing:                   Frequency:

13.    Is there a dam? If yes, is it inspected for safety?

14.    Raw water quality (ranges):  pH	     Turbidity	       Temperature	

WATERSHED PROTECTION

1.     What is the nature of the total watershed (eg. industrial, agricultural, forest, residential)? Give %.

2.     What is the size of the owned/protected area of the watershed?
   ••.--.  Zoning restrictions and ordinances?

3.     How is the watershed managed/controlled? (eg. ownership with restricted access, ordinances)

4*   ,  Has management had a watershed survey performed?

5.     Is a list available with all upstream users and dischargers?

6.     Is there an emergency spill response plan with  potential spill sites identified?

/.     What arrangements are in place with other owners in the watershed?

-------
                                            SPRINGS
                                                                   PWSID #:
                                                                   System:
1.     Name:
i              •              .                                                 i  |
2.     Location (Please include ADC map page & grid):

3.     Type (gravity or artesian):

4.     Is the recharge area protected?

5.     What is the nature of the recharge area? (eg. industrial, agricultural, forest, residential)?

6.     Is the site subject to flooding?
                                                                               |     ,                ;
7.     Is the collection chamber properly constructed:
       a. watertight?
       b. impervious and locked tank cover?
       c. exterior valve on drain?
       d. drain screened at end?
       e. drain apron for overflow discharge to prevent soil erosion?

8.     Is the site adequately protected from stray livestock and tampering (eg. fence, locked covers, warning
       signs)?
                        "!   ,f:                         '          •     :         !|                    • ||).
9.     Is there a surface drainage ditch uphill  from the source to intercept surface water runoff and carry it
       away from the source?

10.    Has the spring been rehabilitated to protect from  surface water influence?
       If yes, please explain what was done.
                           , ,:!'                                   •"     ,   '      ,,|
11.    Has the system performed sampling according to PDWP sampling protocol? (eg. rainfall event sampling
       and dry weather sampling for pH, coliform, turbidity, and temperature)
       If yes, what do the sampling results indicate? Explain.

12.    Has the spring been evaluated to determine whether it is under the influence of surface water? Explain
       what was done.

13.    Has the system conducted tracer studies?
       If yes, what do the results indicate?

-------
                                     STORAGE
KYOROPNEUMATIC TANK
Identification
Location
Total Size (gal)
Operating Pressure Range (psi)
Effective Storage (%)
Protection from Vandalism?
Exterior Condition
Sightglass?
Alarm?
Bypass?
Pressure Relief Valve?
Drain? Size.
Air Compressor?
Manual or Automatic?







































ELEVATED AND/OR GROUND STORAGE
Identification
Location
Capacity
Operating Range (ft or psi)
Covered?
Drain? Size.
Altitude Valve?
Pumped or Gravity
Floating on the System?
Vent Screened?
Overflow: Termination Point
Screened?
General Condition
Interior Coating NSF/ANSI Approved?
Type/Frequency of Inspections
Able To Isolate From Rest of System?
Manhole Watertight and Locked?
| Protection from Vandalism?













































Are there provisions tor maintaining water supply when storage out-of-service? If yes, please describe.

-------
                                          DISTRIBUTION

                                                                         i
1.    List all distribution materials (mains and service lines), percent of each, and the diameters.


2.    Frequency of main breaks:


3.    Pressure testing program?


4.    Flushing program?
                        •            '                                     i  i

5.    Valve maintenance program?


6.    Disinfection after repair?


7.    Repair materials available?


8,    Dead ends?
1.    Total # pumps:
        PUMPS


if in service:
# out-of-service:
# on-standby/backup:
2.     Type (eg. high service):

3.     Rated capacity (hp and/or gpm):

3.     Application (eg. chemical feed):

4.     Location:

5.     Type and amount of lubricant:

6.     Condition of equipment:

7.     Protection of equipment (eg. protective guards on rotating parts):

8.     Emergency/backup systems?

9.     Preventative Maintenance (PM) program?
ADDITIONAL NOTES

-------
                                             MIXING

 1.     What chemicals are added at the mixing iasin?

2.     Is there any noticeable short circuiting?

3.     Where is the mixing basin located?

4.     What type of mixer is used (eg. motorized, baffles, etc.)?  If a. motorized mixer used, is it variable spet

5.     What is the condition  of the mixer?

6.     Does the plant require shut-down in order to make repairs to the mixer?


                                        COAGULATION

1.     What chemical is used for coagulation?

2.     Where is the chemical added?


                                       FLOCCULAHON

1,     Number of fiocculation basins:

2.     Are baffles used? If yes, how many?

3.     Is a mechanical flocculator used?  If yes, what type? Is it shearing the floe particles?

4.     What is the appearance of the flocculated particles?

5.     Is there an  even distribution of floe?

6.     What is the condition of the flocculation equipment?


                                      SEDIMENTATION

1.     Number of sedimentation tanks:        Size (gal):             Surface Area (ft2):

2.     Are tube settlers or inclined plates used? If yes, .describe condition.

3.     Does the floe settle out properly?

4.     Is the flow through the tank smooth?

5.     Is the flow over the weir even throughout the tank?

6.     Sludge:      How is  the sludge collected and removed? How often? By whom?
                   What is the condition of the removal equipment?

7.     Can the unit(s) be taken out of service for inspection and repair?

-------
                                          FILTRATION

1.     Total number of filters:

2.     Number of filters used at a time during normal operation:

3.     Average filter rate (gpm)?

4.     Is the flow equal through all filters? Y or N

5.     Type of filters) (eg. pressure, rapid sand, etc.):

6.     Filter media used:

7.     Filter aids used:

8.     Backwash Cycle:
       a.     Does the plant shut-down when the filters backwash? If not, is the raw water flow reduced?

       b.     Do the filters backwash at the same time?

       c.     Where does the water to backwash filters come from? Is it meterecl? Gravity or pumped? If
             pumped, are there back-up pumps for backwashing?

       d.     Where does the backwash water go to?

       e.     Is recycle used? If yes, describe point where re-introduced in plant and any additional treatment)

       f.     Is the cycle automatic or manual?

       g.     What determines when backwashing will take place (eg.  headless,  turbidity, time)?
            .              "''                 '        "                  "      1  i"' '                 '  ]' '>'•
       h.     Duration of cycle (from draining to putting back on-line):

       i.     Is there  surface wash or air scour?  If yes, describe:   type, source  of water/air, pressure,
             duration, and condition of equipment.

                                                                           1  j                    ' i'
       j,     What is the bed expansion  (%)?
            i          ,    in!'                                           " i      |  | :                    |  ,;;
       k.     What is the backwash rate  (gal/min/ft?*)? "NOTE: ft2 refers to the filter surface area.
                                                                     ,,•''. .1.  !  , •                  I •..
                                                                             .                     j ,,
9.     Are filter-to-waste procedures followed after backwash? Does the plumbing allow for filter-to-waste'

10.    What are the  procedures when filter put back on-line after backwash (eg.  slowly increase filter rate)'
           V          '' i;   .••'•',                         !                 ,,!!,,,• '!'  I   • <  '  .            . i •.. '
11.    What are the  procedures for plant start-up (eg. backwash filters; filter-to-waste)?

12.    Are there obvious problems with the filter(s) (eg. mudbails, media cracking, uneven bed expansion)'
                         ",i;l                         '                  ••'!(,                '' i
13.    For surface water plants:
       a.     Are influent and effluent turbidity measurements taken from each individual filter?
       b.     Are the turbidimeters cleaned and calibrated regularly?

-------
                                   LIQUID DISINFECTION

Check all that apply:        __Pre-disinfection  	Post-disinfection  	Disinfection

1.     Chemical used:       Brand Name:	
       NSF Approved? Y/N     Chemical Name:	
                           Concentration:
2.     Is it purchased as a liquid solution or as a dry powder?
3.     What is the dilution ratio and/or concentration of the chemical feed?

4.     Is an adequate residual being maintained? Y/N

5.     Location of disinfectant injection point(s):	
6.     Is there a day tank and/or mixing tank?  Y/N.     Size:  	gal.    How often filled?    	

7.     For systems with alternating wells and one chemical feed pump, is the feed rate adjusted for each wel
       (eg. if wells have different pumping capacities)? Y/N

8.     Is the disinfectant dosage automatically adjusted according to variations in water quality or quantity vi;
       flow-paced equipment or streaming current detectors? Y/N

       If no, are manual adjustments typically made? Y/N
       What is the basis for the adjustments (eg. residuals)?

9.     Describe chemical feed/injection equipment:
       Equipment condition:
       Are the feed equipment and line accessible for repairs? Y/N

10.    What determines when chemical is fed (eg. well pump signals feed pump)?	
11.    Is operational stand-by/back-up equipment provided? If not, are critical spare parts available?

12.    Chemical storage:
       Amount:            	    Location:                   	
       Adequate/safel      	    Purchase/refill scked:       	
13.    Are proper safety precautions being taken in the hztndling of the chemicals? (eg. gloves)  Y/N

14.    Is there a Preventative Maintenance program? Y/N

15.    Chlorine storage and feed equipment area(s):
       a. Isolated from other areas? Y/N                      b. Heated? Y/N
       c. Ventilated? Y/N                                   d. Warning sign on door? Y/N
       e. Exhaust fan and light switches outside bldg.? Y/N

16.    Is there a continuous chlorine analyzer? Y/N

"7.    For surface water systems, has the chlorine contact: time ever been calculated? Y/N. Is it sufficient

-------
                               ADMINISTRATION

PWS ORGANIZATION

1. Ownership/Management Type (check applicable category)

      PUBLIC (Town/City/District/State)
      [ ] Water Commissioner
      [ ] Selectmen
      [ ] Town Manager
      C ] Other:        	

2,    Governing Body (Water Commissioners, Selectmen, Trustees, Operator, and other legally
      responsible parties).  Please list the names, addresses, telephone numbers on the Update
      Form (or on blank page).

      Name of Governing Body:


      Length  of service  of its members (term of office):

                                                          I
      Number of members:
      Names/Addresses/ Telephone Numbers (attach to this page):
      Number of Governing Body meetings for the year:
8.     If an organisational chart, is available, please provide OR (put on blank page) identifying the
      hierarchy of decision making for the PWS.
4.     Staff Meetings  How often are Staff meetingo held with Staff?
6.     Does the system have an updated master plan? Yes	No	

      If yes, Date updated	

      If available, provide DEP region with a copy.
                                                                      Page   of   Pay*s

-------
ADMINISTRATION CONTINUED
NAME/TITLE










F/P*










DUTIES










Certification
Grade/**










Total
Years
Exper-
ience










COM-
MITS










   F/P ซ  Full Time/ Part Time
 Use blank page for additional information
 ** Does staff have appropriate Certification?
                                                                       Page	of	Pages

-------
 ADMINISTRATION CONTINUED
 PERSONNEL: Plant/Distribution Coverage: (Number of operators and grade certification)
       Weekdays:
       Shifts (Times/Overlap?/Number/Shift):
       Weekends and Holidays:
      Are there sufficient personnel?
TRAINING ACTIVITIES
Do you have a plan for Staff training? If written, please supply.
What incentives and opportunities are provided to new and existing staff to train and/or to increase
their knowledge on water supply?
Operator Training Budget (ATTACH if available):
Training Activities of Staff over the Last Year (attach):
                                                                        Pa&e___<*f   Pages

-------
                                FINANCIAL


FINANCIAL INFORMATION (Planned or Actual for	(YEAR)
Attach appropriate pages of master plan if this information is presented)

SOURCE OF REVENUE (please check):  [ ] Taxes; [ 3 Flat Fee;  [ 3 Metered User Fee; [ 3
Other ):	_	

If Budget  is available, please provide.  If not please fill  out  below:

ESTIMATED  INCOME/REVENUE:*
      1.  Taxes:	
      2   Flat Fee:          	
      3.  User Fee:          	
      4.  Connection Fee:    	
      5.	
      6.                   „.	
      TOTAL INCOME (A)

Review  Water Rates Questionnaire on most current Annual Statistical
Report.

ESTIMATED  OPERATION EXPENSES
     Personnel/Overtime
     Water  Quality Testing
     Supplies/Operating
     Expenses
     Contract Services
     Repairs
     Debt Service
     (principal + interest)
     TOTAL  EXPENSES (B)
*Are financing and budget satisfactory?
 Subtract Total Expense (B)
 from Total income (A)

In spaco provided here list
capital improvements
planned in next six years.
j SURPLUS /LOSS Q

CAPITAL IMPROVEMENTS





s

$





                                                              Page  of  Pages

-------
 FINANCIAL CONTINUED
 INCOME LOSSES and INCOME .SURPLUSES. What do you do when you have an income loss
 or income surplus?
INCOME LOSS
WitMraw from eaarfeacy fond
WitMraw from •starpriM fund
Withdraw from reeซ.i<ซ account.
How maca k in the reeerv* account?
Borrow
D*lซy Paying Billf
Othew:















INCOME SURPLUSES
Depoeit to enterpriae ftmd
Depoeit to general fund of town
Depoeit to saving*
Depoeit to *mซrgปncy ftmd
^
Dซpo*it to water department operation* budget
Profit/Income
Pay bond interact, Pay down debt
Pay corporate dividend
Buy needed equipment or euppliei
Other:











How much money do you set aside for major repairs and emergencies?_
reflects what percentage of your total estimated expenses?	
This
Have you ever received subsidized grants and/or loans from state and/or federal resources? [ ] YES
[ 3 NO.
Are you eligible for state and federal grants and loans? [ ] Yes [ ] No. Please describe.

SMALL SYSTEM ISSUES
Are you under rent control, which precludes any rate increase?
Are you under DPU or FHA restrictions/constraints?
                                                                      Page	of  Pagee

-------
                              GENERAL DATA
Total number connections
% Metered
Consumption (Daily-MGD) Maximum
    Minimum
Average_
                             Maximum Hourly_
               MUNIdPALITIES/DISTRICT SERVED BY WATER SUPPLY
Municipality /District





Total Population





Population Served





Avg. Consumption
(MGD)





          PERMANENT INTERCONNECTIONS WITH OTHER WATER SUPPLIES
Water Survey
Purveyor








Give location and arrangement for use.
is the maximum dซily flow in MGD for
What
this
interconnection and when was it last used or
tested.



POSSIBLE TEMPORARY
INTERCONNECTIONS




REMARKS: Are interconnection valves operable?
       Is there a maintenance plan to keep valves optional?
       Last date inspected?
       Results of Inspection
 * DWS staff locate interconnections in the field
                                                                 Page   of   Pages

-------
                                 Distribution  System
                                  Maps and Records
 (1)  Are up-to-date distribution system maps available?_

     Do we have a copy?	^^
 (2) Are up-to-date records on valve locations kept?
 (3) Are there dead end areas in the distribution system?	

    If yes how many	

    Are they clearly shown on available distribution system xnaps?_

    Is there a program in place to'eliminate dead ends?	

    Are terminal hydrants available on dead ends?	
(4) Are sampling locations indicated on Distribution Map?_

(6) Describe the flushing program in place	
    Does program address the dead end areas?
(6) Are the locations, type and size of master meters shown on available distribution system
    maps?	
    If not, list them
(7)  List the distribution system weakness and problems (river crossings, corrosion, breaks, freezing,
    etc).
(8)  For Consecutive systems:  are source bacteria sampling locations indicated in distribution map?
(9)  Do you have a copy of the water quality sampling schedule for WQA monitoring?
                                                                          Page__of	P<
                                                                                     ,,'T. il 'i il;, | i ail'.;	;, ,', ,•  ,	IK

-------
                    OPERATION  AND MAINTENANCE
What is the method of scheduling maintenance?

Spare Parts Inventory
Is there & spare parts inventory?
Is it adequate to prevent long delays in equipment repairs?

Pump Maintenance
Is a maintenance schedule available.for pumps, valves?_
Chemical feed	
Turbine pumps	
High & low lift pumps	
Are pump maintenance records kept? Yes () No ()
Operation and Maintenance Manual
Are operation details posted for operator daily use for maintenance?

Is an O & M Manual available and accessible to staff?

Does manual conform to DWS policy?  Yes	 No
Is it used?
Does manual provide guidance for operational decisions?
Instrumentation/Process Automation
Are there alarms or instrumentation for process automation? (Such as chlorine, turbidity,
etc.) List

Are adequate Resources Available for Operation and Maintenance What kind? e.g. outside
support/contractors.

Safety and Protective Equipment
Are there adequate safety and personnel protective equipment provided?
                                                                       Page  of   Pages

-------
 DISTRIBUTION PROTECTION  CROSS CONNECTION PROGRAM




 1.    Does the PWS have an approved cross connection program?




       Yes	No	




       If yes, does the PWS have delegation?


                                                                     i                  , i

       If no, by what date does the PWS plan to submit their cross connection implementation plan?



       Is a third party used to survey or test as part of your programs?



       If yes,	Name & contact person



                                                                   I  !




 2.     Have all industrial, commercial, and institutional facilities been surveyed by the PWS?



       Yes	No	




       If no, what is the estimated completion date for surveying all facilities?	
                      !             '          ,        ' ",           '  '! "T^"™ซIUIL. j u	



3.      How many employees are currently assigned to the cross connection program?	




4,      Were all reduced pressure backflow prevention devices tested twice a year by the PWS?



       Yes_No	



       If no, explain


                      i!             .         ;• .                : ';     i  !             ,'  '

5.      Were all double  check valve assemblies tested once a year by the PWS?



      Yes	No	




      If no, explain




6.     Are there any outstanding cross connection violations? Yes	No



      If yes, explain




7.     Is DEP assistance needed?




      PWS Owned Croes Connections.




      Are backflow prevention devices installed at all DWS OWNED locations? Select




      	No___Yes or____NA(not applicable)




      Are devices approved, permitted? Select	No___Yes, or__NA(not applicable)




      Are  cross connections being inspected each year?

      Select	NO__YES, or	NA(not applicable)                          Page	of__Pagei

-------
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                                EMERGENCY PLANS
                                                                    i


 1.     Is the Emergency Response Plan Phone and Contact List from Annual Statistical Form H
       Posted?  Is an emergency plan available and workable?
                                                             ", .    i i                   i

       How many level I, n, and HI incidents has 'the system had in the past year?	ini
                                                                                 "•"""

       If there were incidents, were they all reported to DWS?	
                                                                   ,; i                   1

       la the system experiencing any of the following water quantity/quality problems? inadequate
       supply, no back up source, Hazardous spill, boil order, emergency declaration, also distribution
       or system problems such as pipe breaks or cross connections.
                    WATER QUANTITY/CONSERVATION

1.    Does this system have adequate plans for meeting its water quantity for the next twenty
      years?   (this should be in PWS master plan). If not, what do they plan to do?
2.    Does this system have a (Water Management Act) WMA withdrawal registration and/or
      permit?

3.    Check annual statistical information on water consumption to determine if their demand
      agrees with WMA amount.

4.    IB this system in compliance with its water conservation plan included in the WMA
      withdrawal permit?

6.    Is there a WMA permit requirement to delineate Zone n or adopt land use controls?

6.    Submittal dates met or. being pursued?

-------
                                 WATER QUALITY
1.    List violations and actions taken for the last twelve
      months.	
2.    Give the number and type of water quality complaints during the past
      year?	


3.    Have the causes of these complaints been determined?
      Explain.	


4.    Has the Water Department investigated and/or taken any corrective action with respect to
      these complaints?	;	


5.    Does the Water Department have a complaint trailing
      log?	

6.    Does the water receive treatment, if so is the treatment designed to correct any of the
      problems noted above?	
                                                                         Page   of  Pages

-------
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If Nor state problem


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4) Are any sources legally abandoned? If Yes, any plans to return?
Remarks:
• VERIFY SOURCE STATUS INFORMATION
•• APPROVED PUMPING RATE
+ KEY: Flood- f, Drought-d, Underground Storage Tank-T. Saltstorage-s, Subsurface disposal -ss, Solid Uaste-sw. Hazardous Uaste-hw, Agrlculture-agr, Industrial-ind.
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-------
                            WELLHEAD PROTECTION


'SOURCE(s)

 (may be completed for one or more sources at once)

 1.     Is there a sanitary well seal? yes	 no	
       Distance sealed cap on well above ground	ft.
       Is there a well log/specification that indicates thai; a proper sanitary seal was installed?

 2.     Zone I
       a. What is the Approved Pumping rate	gpd (If available)
       b. Zone I radius in feet	
       c. (Interim Wellhead Protection Area) IWPA radius in feet	


 3.     DWS Evaluate progress toward source protection.



 4.     DWS Evaluate land uses from Annual Statistics.
      DWS note land uses in Zone 1/IWPA that might change SOC/VOC waiver designation (Le.
      VOC or pesticide use in Zone I).
6.    Does water supplier inspect the Zone II annually? Required by 310 CME 22.21(4)
7.    Does water supply need underground injection (UlOreferral?)

      UIC Referrals: Within a Zone I or Zone H/IWPA, industrial facilities managing hazardous
      materials (e.g. auto repair garage, dry cleaner, machine shop, furniture stripping, etc) should
      be referred to the UIC Program for a possible inspection.  UIC inspectors address
      unauthorized discharges to the ground (e.g. via a floor drain leading to a dry well or septic
      system) in such facilities.  The threat may be less in sewered areas as determined on a case-
      by-case basis.
                                                                          Page   of  Pages

-------
                        PUBLIC WATER SUPPLY EVALUATION
                                   SURFACE SOURCE

      A)     Name of Source
      B)     Terminal Reservoir?_

      C)     Total Surface Area
      D)    Total Storage Capacity..
      E)    Watershed Area in Sq. Miles_

      G)    Pumped Gravity	
      (1)   What portion of the watershed is owned by the purveyor?_
            *a) What are the potential sources of pollution? (Sewage facilities, industrial waste
            facilities, farm pr^mals, fertilizer, pesticides, roadway spills, timbering operations, sand
            and gravel operations, recreational activities, etc.	
            b) List potential sources within 100 feet per 310 CMR 22.20_
      (2)    What sources of pollution have been causing periodic problems?_
            How frequently?..
      (8)    What is being done to correct the problem?_
      (4)    How frequently is the watershed inspected?

      (5)    **Has a watershed protection plan been completed for surface supply?_
* Review Annual Statistics - Land Uses
••Required under 310CMR 22.20(9)
                                                                         Page   of   Paj,

-------
RAW WATER IMPOUNDMENTS

(1)    Is supply taken from a multi-purpose reservoir? (used for recreation, flood control, power
      production, etc.)
(2)    Is the reservoir area fenced and/or posted?


(3)    How is the raw water quality affected by heavy rainfall?


(4)    Is the reservoir subject to algae related problems?


      If yes, is Aquatic herbicide used in reservoir or on  dam?


      '"                           INTAKE STRUCTURES'

(1)    How many intakes are provided?


(2)    Is the intake stationary or movable?


(3)    At what depth(s) is the intake(s)?


(4)    What is the maximum intake capacity?
(5)    a) Is the intake(s) screened and in good condition?^
      Date last checked:          	
(6)    Condition of pumphouse or dam?_

      Remarks:	         	
                                                                          Page	of  Pages

-------
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PUBLIC WATER SUPPLY EVALUATION PWS ID
CHEMICAL FEED EQUIPMENT
Purveyor:
Source :


Plant Name:

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                                    TREATMENT


 Chemical Feed

 1)     Do chemical feed facilities provide adjustable feed ranges that are easily set for operation at
       all required dosages?
 2)    How is the feed rate determined?
      Are feed rates easily measured?
      Arฉ feed rates checked and adjusted?
      How is the chemical feed equipment being calibrated and at what frequency is it calibrated?
3)    Who tnamfaiTiB and/or operates chemical feed? Name and Grade
4)    Are monthly chemical treatment forms currently being completed and reported to DEP?
'5)    DWS will evaluate operator for performing chlorine residual test
                                                                       Page___of___Page

-------
        Purveyor:	

       Type  of Chlbrination:,
       Location:	
                                           Chlorinator Equipment Inspection (Gas)
                                                                1  PWS I.D. #
                                                               "YES NO  UNSAT N/A
p:/mnee
12/93
Access to chlorinator room from outdoors
Doors of chlorinator room open outward
Chlorinators in separate room
Observation window present
Air inlets near ceiling
Exhaust ports near floor
Mechanical ventilation
Switches for fans and lights outside room
*Adซguate heating ino^hlorination room (min 60F)
Spare cylinders stored in same room
If so, adequate room for movement, storage etc.
Cylinders are restrained in position
Alarm system for alert if C12 leaks
Bottle of ammonia present
Gas mask present (SCBA) Positive Pressure
Gas mask located outside chlorinator room (SCBA)
*Operator protective clothing on hand
*Standby chlorinator
*Separate injection line for standby
*If not, is extra corporation cock installed
*Is standby equal in capacity to regular
Is capacity estimated to be sufficient to produce
free residual of 2 ppm after contact time of 30
minutes at max. flow rates and max. demand
*Pacing
*Are chlorinators set to start and stop with main
pumps
Ventilation of chlorinators to outdoors and above
grade
Automatic Switch cover
Number of Cylinders hooked up adequate to prevent
c!2 icing
Cylinders on scale (s)
Scale (s) flush with floor




















































































































ism/charts
Page	of	Pages

-------
  Purveyor:
                      PWS I.D.
 CHLORINATOR EQUIPMENT INSPECTION (GAS) PAGE TWO

                                            YES  NO DNSAT N/A
Standby non-electric water feed pump for
chlorinators
Does feed pump engage automatically at
power failure
* Approved means for residual testing
*Sampling point located at least 100 feet
downstream from c!2 injection point
Chlorine residual recorders
*Spare parts present
*Tools on hand




























1. Size of Cylinders?	
2.     Are    Chlorination
maintained?	
If no explain	
facilities
properly
                         HYPOCHLORINATORS

1. Type of hypochlorite used?	

2. % of available  chlorine ?	

3. Is hypochlorite diluted?	
4. What is hychlorite  storage capacity?.
   Is it properly  stored?	
5. Is a stand by pump  available?	

*Hypochlorinator also

NOTE:     Use  chemical   feed  equipment  sheet   for  additional
hychlorinator reviews.
 P: /naeedham/charts
 12/93
                                                       Page	of	Pages

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                                                                                      	1"	
SDWA COMPLIANCE

LEAD AND COPPER RULE COMPLIANCE
   :     • ,          ,•',!'!                       •        "   i,     ,P      •!''!'
1,    Have you submitted a lead and copper sampling plan?  Do you keep it current noting any
      changes in sampling locations?
2.    Have you completed your required monitoring?

                  ,                  .        ,     .                  : j
S.    Did you exceed the lead or copper action levels? If you exceeded the lead level have you
      completed the  required initial public education?
4.     If you exceeded the lead and/or copper action level have you completed your "Desk Top
      Evaluation" (Form 141-C) and submitted it to your DEP regional office? Does your system
      need help with this?  L and C Staff Referral if required.
6.    If you exceeded the lead and/or copper action level have you completed the required water
      quality parameter monitoring and source water monitoring for lead and copper?  (NOTE: Tb
      water quality sites as determined by the population served must be sampled twice during the
      monitoring period during which the exceedance occurred.)
                                                                        Page   of   Pay

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 PWS Name:	                 PWSID:
                                  FINDINGS
DWS STAFF must describe performance
Describe areas which exceed, meek or ari'-defictentMn;"m&&tmjฃ DWS regulations, 'guldennes and
policies: " 'When applicablfi, indicate type of technical assistance as followtgi by BEP azii/or a
Mol>2izadon partner (giving organization name/address/telepl^              person).

Section 1:   ADMINISTRATION


Section 2:   OPERATIONS AM> MAINTENANCE



Section 3:   TREATMENT



Section4:   DISTRIBUTION
Section 5:   DISTRIBUTION SYSTEM PROTECTION: CROSS CONNECTIONS
Sections:   EMERGENCY PLANS



Section 7:   WATER QUANTITY



Section 8:   WATER QUALITY



Section 9:   RESOURCE PROTECTION


Section 10:  FUTURE REGULATORY REQUIREMENTS



Page 2 of        Pages           Date:  /   /

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                                   DRAFT 4/26
FORM 1 - INVITATION LETTER TO DEBRIEFING MEETINGFOR SYSTEMS
WHERE VIOLATIONS ARE FOUND" -
meeting isicbeduied, or meeting to ;
      NOTE:|: 'Violations"i-are violations ^            or statute, ie./ conditions
      which endanger the delivery of fit and pure water to all consumers.
                             REGION LETTERHEAD
                                        Town:
                                        PWS Name:
                                        PWS ID. #:
                                        Date:
Address

Attention:

RE: COMPREHENSIVE COMPLIANCE EVALUATION: Sanitary Survey Stage 1

On	, a Comprehensive Compliance Evaluation (Sanitary Survey Stage
1) of the above referenced public water system (PWS) was conducted by the Department of
Environmental Protection (DEP) Division of Water Supply (DWS). A sanitary survey is an
on site review of the water sources, facilities, equipment, operation and maintenance of a
public water system for the purpose of evaluating the adequacy of such source, facilities,
equipment, operation and maintenance for collecting and distributing safe drinking water.

Attached you will find the following:
      1. Comprehensive Compliance Evaluation - "Sanitary Survey Report"
      2. "Findings"
      3. "Compliance Plan"

During the course of the sanitary survey the Department discovered violation(s) of regulation
or statute,  that is, condition(s) in  the  source,  facilities, equipment,  operation and
maintenance of the PWS which jeopardize the delivery of pure and safe water  to all
consumers (hereafter collectively referred to as "violations"). All violations found at the PWS
are listed in Section A  of the attached Compliance Plan. Additional recommendations for
improving your system may also have been identified, and if so, are listed in Section B of the

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                                                                                     - :l	
 Compliance Plan.

 Debriefing Meeting and Written Proposal for Compliance
 Please review the attached Report, Finding and Compliance Plan.

 OPTION 1:
       [, and contact (name)	of this office at (phone number)	by
       (date)	to arrange for a debriefing meeting. You are requested to bring with
       you to the  debriefing meeting a written proposal describing how and when you
       propose to come into compliance and correct the violations listed in the Compliance
       Plan.  The written proposal can  be created  by filling out  columns II and III of the
       Compliance  Plan.]
 OPTION 2:
       [or: before the debriefing meeting scheduled for (date)	at (time) 	
       (place)	    .  You are requested to bring with you  to the
       debriefing meeting a written proposal describing how and when you propose to come
       into compliance and correct the violations listed in the Compliance Plan. The written
       proposal can be created by filling out columns II and III of the Compliance Plan.]
At the debriefing meeting we will discuss the Department's evaluation of your system
including the violations listed in the Compliance Plan, the actions necessary to achieve
compliance, and your written proposal.

Plan for Future Compliance
At the meeting, your input on the system's future compliance efforts is essential. Together
we will work out a final Compliance Plan specifying how and when your system will come
into compliance by completing columns II and III of the Compliance Plan, describing the
actions to be taken and a schedule for correcting the identified problems. If we can agree
on the final  terms to be inserted into columns II  and III,  DEP will ask you to sign the
compliance schedule and a consent order which incorporates  the terms and requirements of
the schedule.
                                                                   j

Alternatively, the Division may issue a Notice of Noncompliance with a Compliance Plan for
all violations found at your  system, or a unilateral administrative order requiring that
necessary corrective actions be taken within reasonable deadlines. Noncompliance with the
terms  of such an order or the terms of a NQN may result in further enforcement action,
including the imposition of penalties of up to  $25,000 for each day after the effective date
of the  order or Notice during which each violation continues or is repeated.

Attendance at the Meeting
In order to ensure the attendance of the persons who are primarily responsible for taking
the appropriate actions in response to this survey, please invite  to the debriefing meeting
the chief operator, water commissioners, and chief financial officer (or person(s) responsible

-------
for budgeting).  The Division  strongly urges you to make every effort to ensure the
attendance of the responsible officials for your system.  The attendance of these officials will
expedite the drafting and implementation of your system's written proposal to come into
compliance in response to the survey findings.

The DWS staff in this region looks forward to meeting with the responsible officials for your
public water system to help you achieve and maintain compliance with the drinking water
regulations and improve the overall quality of your system.  If you have any questions please
contact  the above mentioned DWS staff person.

                                                   Sincerely,
                                                   DWS Water Supply Chief
                                                   	Region

enc:  Comprehensive Compliance Evaluation - Sanitary Survey Report
      Findings
      Compliance Plan
cc:    DEP/DWS Boston
      City/Town Board of Health
      Town Manager/Board of Selectmen

-------
	jr   ;'!,

-------
                                  DRAFT 4/26
 FORM 2 - letter
 1) CONFIRMING DEBRIEFING MEETING HELD AT THE SITE where compliance
 schedule "FIELD NON" ISSUED, i.e.,
 2) FOR SYSTEMS WITH VIOLATIONS
 3X1THE COMPLIANCE $CHEDUL^^^$TO                          AT?THE
                 tes for taking acti(^rBlGi||S pR^SIGNED BY PWS
      NOTE:  'Violations" are violations of regulation or statute, Le., conditions
      which endanger the delivery of fit and pure water to all consumers.
                            REGION7 LETTERHEAD
                                    Town:
                                    PWS Name:
                                    PWS I.D.#:
                                    Date:
Address:

Attention:
RE: COMPREHENSIVE COMPLIANCE EVALUATION: Sanitary Survey Stage 1

On	, a Comprehensive Compliance Evaluation (Sanitary Survey Stage
1) of the above referenced public water system (PWS) was conducted by the Department of
Environmental Protection (DEP) Division of Water Supply (DWS). A sanitary survey is an
on site review of the water sources, facilities, equipment, operation and maintenance of a
public water -system for the purpose of evaluating the  adequacy of such source, facilities,
equipment, operation and maintenance for collecting and distributing safe drinking water.

Attached you will find the following:
1. Comprehensive Compliance Evaluation - "Sanitary Survey Report"
2. "Findings"
3. "Compliance Plan"

During the course of the sanitary survey the Department discovered violation(s) of regulation
or statute, that is, condition(s)  in  the  source,  facilities,  equipment,  operation and
maintenance of the PWS which jeopardize the delivery of pure and safe water  to all
consumers (hereafter collectively referred to as "violations"). All violations found at the PWS

-------
 are listed in Section A of the attached Compliance Plan. Please note that the attached
 Compliance Plan is also a Notice of Noncompliance (NON) pursuant to M.G.L. C.21A,
 ง16 and 310 C.M.R. 5.00. Additional recommendations for improving your system may also
 have been identified, and if so. are listed in Section B of the Compliance Plan.

 Debriefing Meeting
 After the sanitary survey was completed the representative of the Division of Water Supply
 met with	(name)	(title) from your public
 water system. At the debriefing meeting the Division's evaluation of your system, including
 the violations and any recommendations identified by the Division to improve your system
 were discussed.  	(name), representing your public water system,
 acknowledged receipt of the Compliance Plan/NON at that time.  Enclosed with  this letter
 is a copy of the signed Compliance Plan/NON discussed at that meeting. Please note that
 the NON requires, among other things, the submission of quarterly written progress reports
 on the identified violations.
                                                       	        j
 Nowithstanding this Notice of Noncompliance, the Department reserves the right to exercise
 the full  extent of its legal authority in order to obtain full compliance with all  applicable
 requirements.   Noncompliance  with  the terms  of the NON may result in  further
 enforcement action, including the  assessment of administrative penalties of up to $25,000 for
 each day after the effective date  of the NON during which each violation continues or is
 repeated, or the issuance of a unilateral  administrative order  requiring  the  necessary
 corrective action within a reasonable time period.  Noncompliance with the  terms of such
 an order may result also in further enforcement action, including the imposition of penalties
 of up to $25,000 for each day after the effective date  of the Order during which each
 violation continues or is repeated.
    .->:.:         ,.    '•       •                          "        :;        j,:
 The DWS staff in this region look  forward to working together with the responsible officials
 for your public water system to help you achieve and maintain compliance with the drinking
 water regulations and improve the overall quality of your system. If you have any  questions
 please contact the above mentioned DWS staff person.
                                                   Sincerely,
                                                   DWS Water Supply Chief
                                                   _^^_____ Region
                                                   _^^^^^ซWMI_     |

enc:  Comprehensive Compliance Evaluation - Sanitary Survey Report
      Findings
      Compliance Plan
cc:    DEP/DWS Boston
      City/Town Board of Health
      Town Manager/Board of Selectmen

-------
                   COMMONWEALTH OF MASSACHUSETTS
             EXECUTIVE OFFICE OF ENVIRONMENTAL AFFAIRS
              DEPARTMENT OF ENVIRONMENTAL PROTECTION
In the^ Matter  of:  ^           )
>-*4. v -.^ N /v .*.,	., f *"_'_/_    "  _%_   *",	   J          AO —
PWS ID#    " V   .;              )
                        Model Consent Order

                              PARTIES
1.   The Massachusetts Department of Environmental Protection
(hereinafter  referred to as the "Department") is a duly
constituted agency of the Commonwealth of Massachusetts having
its principal office located at One Winter Street,Boston, MA,
02108, and a  regional office located at "'"""''< f ifc.  	.

2.  The {choose emef <5ity/'J!owri/^ra1:er76oBipany7Water District
of "'&'--^ ; ":,  '--••-"   -  ,   -  (hereinafter referred^to as "PWS") is  a
^'c^ioose oine |-' duly  constlitiJted politicail -sjibdivisaoii of the
^ammonwealfcfc/duiy  ;-ponstftซtซd corporation, doing fctts-in-ess in
Massachusetts./ duly constituted Water; District ^having its
principal offices  located at" "       	;	
                    STATEMENT OF FACT AND  LAW

3.  The Department has primary enforcement responsibility of the
requirements  of  the federal Safe Drinking Water Act, 42 U.S.C.
งง300f et sea,  (hereinafter the "Act"), and the regulations
promulgated thereunder by the United States Environmental
Protection Agency (hereinafter "EPA").,

4.  The Department may issue such orders as it deems necessary to
ensure the delivery of safe and pure drinking water by public
water systems to all consumers. M.G.L.,  c.lll, ง160.  The
Department may also require by order the provision and operation
of such treatment facilities as it deems necessary to insure the
delivery of a safe water supply to all- consumers.  M.G.L. c. Ill,
ง5G.

5. Pursuant to the authority granted to the Department in M.G.L.
c.lll, ง160,  the Department's Division of Water Supply has

-------
 promulgated the Massachusetts State Drinking Water Regulations  at
 310 CMR 22.00, applicable to all public water systems.

 6.   PWS is a Public Water System as defined by 310 C.M.R. 22.02,
 42  U.S.C.  ง300f(4), and 40 C.F.R. ง141.2.
 7.   On I,,"','..,...,,....'  ..'.ii.n.foSglrJr) a representative of the Department
 conducted a .s'ahrtary Survey (sometimes referred to as a "Sanitary
 Survey Stage 1" or a "Comprehensive Compliance Evaluation") of
 the entire PWS system.  A Sanitary Survey is an on site review of
 the water sources, facilities equipment, operation and
 maintenance of a PWS for the purpose of evaluating the adequacy
 of  such sources,  facilities, equipment, operation and maintenance
 for producing and distributing safe drinking water.  310 C.M.R.
 22.02.

 8.   As  a result of the sanitary survey, the Department identified
 violations of the drinking water regulations, deficiencies in
 meeting the Department's Guidelines and Policies for Public Water
 Systems and general sanitation standards which imperil the
 delivery of a fit and pure supply of water by the PWS to all of
 its consumers (hereinafter referred to. as "violations") .

 9.   The Findings  of the Sanitary Survey and draft Compliance Plan
 were sent to the  PWS.  The Sanitary Survey Findings is attached
 to  and  incorporated into this Order as Attachments A.
10.  On          ." ,  PWS attended a meeting with representatives of
the Department to discuss the Findings of the Sanitary Survey,
and the required actions necessary to achieve compliance.
                                                    ,
'ftfse ^paragraph jLl^fToIr' systems- which. iaavie agreed to a schedule.
if^, Tซ™ปซ, tfi v^ *ป•, uh SV *? A "^     XX   ซ•. V\f V.      V -vJvlA V    V V ^
SCJse paragraph 12* for systems t which hav^ not agreed to a schedule
at: thejaefcriefifig jneetijng,  toxrt are willing to sign a consent
order .
i , .'Wivi'Swa ',,.,,11 „,,                                              ,i

11.  At the meeting PWS  and the Department agreed on a Compliance
Plan specifying  the necessary corrective actions, and reasonable
deadlines by  which  the necessary corrective action for each
violation will be accomplished.
12.  At the meeting PWS  and  the  Department were not able to agree
upon a Compliance Plan specifying  the  necessary corrective
actions and the deadlines by which the necessary corrective
action for each violation should be  accomplished.
                                       ...        ,. j,      .
                      DISPOSITION  AND  ORDER

13.  In order to facilitate  long range system planning,  conserve
resources and expedite compliance, and pursuant to the authority

-------
                               -3-


granted to the Department by M.G.L. c.lll, ง160, M.G.L. c.21A,
ง16, 310 C.M.R. 5.00 and 310 C.M.R. 22.00, the Department hereby
issues and the PWS hereby consents to the following Order.

14.  All violations and recommendations, necessary and
recommended corrective actions, and mutually agreeable deadlines
for completing the required actions, are listed in the Compliance
Plan appended hereto as Attachment B.  The Compliance Plan is
hereby incorporated into and made a part of this Consent Order.
The parties hereby agree that the deadlines listed in the
Compliance Plan constitute reasonable time periods by which the
actions required shall be accomplished.

15.  This Consent Order shall constitute an admission by PWS of
the violations listed in the Compliance Schedule.

Uotฅ:-lf PWS'*s object to this paragraph it aay -be omitted.  The
following, may alfO_fcฃ substituted: ^

ttTEis™^b>naent, brdlf shall not c6h'sti'fciVie'"ah admission:of
liability" on the part of the Ptfs.ซ

16.  Each undersigned representative hereby certifies that he or
she is fully authorized to enter into this Consent Order and to
legally bind the respective parties to the terms and conditions
of this Order.

17.  This Consent Order shall be binding on the PWS and all its
heirs, successors and assigns.  No change in ownership of PWS
shall alter the responsibility of PWS under this Order.  PWS
shall not violate this Consent Order emd shall not allow or
suffer its employees, agents, or contractors to violate this
Consent Order.

18.  Nothing in this Consent Order shcill be construed as, or
operate as, barring, diminishing, or in any way affecting any
legal or equitable right of the Department to  issue any future
Order with respect to the subject matter of this Consent Order,
or in any way affecting any other claim, action, suit, cause of
action or demand that the Department may have  with respect
thereto.

19.  lllllHllli  If any event occurs beyond the reasonable control
and withollF'tSe fault of PWS and any entity PWS controls, which
causes or contributes to a delay in PWS achieving compliance with
this Consent Order which could not have been avoided with the
exercise of due care, foresight or due diligence on the part of
PWS, PWS shall notify the Department in writing within 15 days of
the occurrence.  Such notice shall include the cause of the
delay, the anticipated length of the delay, and measures  taken or
planned to be taken to minimize the delay, and may include a

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                                 -4-


 request to revise the Compliance Schedule deadlines  for
 implementing the required measures.  If such a request is made it
 shall include a proposed revised Compliance Schedule for
 implementing the required measures.  The Department  may extend
 the performance dates in question for a period of time up to the
 length of the anticipated delay.  Upon approval of the request to
 revise th,g Compliance Schedule, PWS shall implement  such measures
 approved by the Department, including any requirements to avoid
 or minimize any delay.

 20.  Optional, but, p|ปปse use- If you ซse ^l^tra^rapJt 3.9
 Unanticipated or increased costs associated with the
 implementation of the ,required actions, or changes financial
 circumstances of PWS shall not be considered circumstances beyond
 the control of PWS for the purposes of this Consent Order.

 21.  PWS shall be responsible for procuring all federal,  state
 and local permits,  licenses and approvals necessary to perform
 the work required by this Consent Order and agrees to exert its
 best effortsto obtain all such necessary permits, licenses and
 approvals in a timely fashion.   All work required by the terms
 of this  Order shall be performed in accordance with applicable
 federal,  state and local laws, regulations and approvals.
         .. ,,  '1                      ,      , ,   !;.'.  ''"'!'
 22.   Any written submittal required of PWS pursuant to this
 Consent  Order shall be delivered or mailed to:
              Department of Environmental Protection
                      r?\x?"/' •f^  -     ' Region
                     Division of Water Supply
23.  This  Consent Order shall be considered a Notice of
Noncompliance issued pursuant to M.G.L.  C.21A,  ง16 and 310  C.M.R.
5.00.   PWS is advised that if it fails to comply with this
Cqnsent Orjier,  M.G.L.  C.21A,  ง16 and M.G.L.  c.  Ill,  ง160  provide
for civil  administrative penalties  of up to $25,000  for each  day
after the  effective date of this Consent Order during which each
violation  covered by this Order continues or is repeated.
24,  Commencing on "^x^f ?*'-' ?:-^fttetfeV <  and  continuing - every
three months thereafter,  PWS  shall  sublit "a  quarterly progress
report to the Department  summarizing the progress made  in
completing the required actions set out in Attachment A to  this
Order.
          ; ;   :: .    .                            .,  : . , .• |

25.  The Department expressly reserves its right pursuant to
M.G.L. c.lll, ง165, and 310 C.M.R.  22.18 to  inspect the system
and enter any system facility to monitor PWS's compliance with
this Consent Order, M.G.L. c.lll, ง160 and 310 C.M.R. 22.00.

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                               -5-


26.  If any term of this Consent Order shall be held to be
invalid or unenforceable, the remainder of this Order shall not
be affected by such validity or enforceability.

27. The effective date of this Order shall be the date of the
last signature below.

For the Department
of Environmental Protection,
Name:	                          Date

Title:	
For 	
Public Water System:
Name:	                          Date

Title:       ^	
Attachment A:  Sanitary Survey Findings
Attachment B:  Compliance Plan

-------
                                                          • •'I'F.i,!!!1!'1 "i,! "MiVi: ' 111"1 |l;'f " '!	"'
  PWS NAME	PWS ID#

                       SANITARY SURVEY COMPLIANCE PLAN  '                  |
                         For use when violations are discovered during a survey

  Oฐ -     	(date) a Sanitary Survey was conducted of the above public water system. During that
  survey violations of regulations or statute were identified, and are listed in section A of the table
  below. Additional recommendations for improving the system may also have been identified and are
  listed in section  B.

  1)     TO SCHEDULE A DEBRIEFING MEETING - This paragraph can be used when a debriefing
       meeting has not yet been scheduled, or will not be scheduled.
       You must submit a written proposal to the^Departm^l^
       propose to, come into PomP''ance;andvCorrงc^ the^^
       5""; ''•'•''''*•*';	*:"  :{date).:You mav use c6(a^^i^f^j^^^^S^^^u^^^^^^

                                                                   I
 2) WHEN DEBRIEFING MEETING HAS BEEN SCHEDULED.
       You must submit a written proposal to the Department setting forth how and when you
       propose to come into compliance and correct the violations fisted below, at a debriefing
       meeting scheduled  for _/_	(date) at     '  -  ^ ftime) at J	(location).
       Jf you are unable to attend, please contact	{name)  :      '  *of the  Division of
       Water Supply immediately  at 	(phone) 	      „*&  jnake/reschedule the
       debriefing meeting.

 3}    WHEN A DEBRIEFING MEETING WA S HELD ON SITE - This paragraph may  be used when the
       debriefing meeting  is held at the PWS site, and the supplier agrees upon the necessary
       corrective actions and reasonable deadlines by which the actions are to  be accomplished.
       (Using the "NON approach" when the debriefing meeting is done at the site.)
                                                                   i                  i
       The Findings  of the Department's Sanitary Survey  were  discussed., with  the" above
       r'!!rned Pyblic,  waJer^ystem at the end of the'survfy and/or a debrfefing meeting held
       on ..'. -  "•" '•"'' "j • 4 update). The following action plan to remedy the violations and
       achieve compliance  was agreed upon by the Public Water Systern a/idjhe Department,
       Actions necessary to correct the violatlons/ound during the survey "are listed in column
       II of the table below, and the deadlines by whfch the corrective actions are to be taken
       -iA listed in column  JH.          .--,,-„
             ,        '•;.                                      ••     i .i  '
This Compliance Plan [is	] or [is not	] (check one) a Notice of Noncompliance pursuant to
M.G.L. C.21A, ง16, and 310C.M.R. 5.00. Section B of this Compliance Plan is not a Notice of Non-
compliance.
  REMEMBER:  IF this Compliance Plan is also a Notice of
  Noncompliance  (NON):  It must  contain all the required
  elements of a NON, including reasonable deadlines for coming
  into compliance or deadlines for submitting a written  proposal
  for coming into compliance.
PAGE	of	           	__              Date:     /    /
                              PWS INITIALS                               "

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PWS NAME	     PWS ID#	

                      SANITARY SURVEY COMPLIANCE PLAN
                            For use when DEP has only Recommendations


This paragraph may be used to schedule a debriefing meeting for PWS's to discuss the Department
Recommendations.


On	(date) a Sanitary Survey was conducted of the above public water system. During that
Survey conditions at the  system were identified which could  be improved by implementing the
Department's recommendations listed on Section B of the Compliance Plan attached to this letter.
Please contact	     (name) at	(phone) to schedule a debriefing meeting
to discuss the Department's Sanitary Survey and Findings, including  it recommendations.
 PAGE	of	           	              Date:	/	/.
                               PWS INITIALS

-------
 PWS NAME
                                            PWS ID#
                      SANITARY SURVEY COMPLIANCE PLAN
                                   SIGNATURE PAGE
                     For use when Section A of the Compliance Plan has been filled out
 For Public Water System:
 Signature
 Printed Name
 Signature
 Printed Name
                              Title
                              Date
                              Title
                              Date
 Signature
                              Title
 Printed Name
Signature
Printed Name
                              Date
                              Title
                              Date
For the Department of Environmental Protection:
Signature
Printed Name
                             Title
                             Date
PAGE
of
                             PWS INITIALS
Date:     /    /

-------
PWS NAME	    pws

                     SANITARY SURVEY COMPLIANCE PLAN

                                  SIGNATURE PAGE
                    for use when Section B of the Compliance Plan has been filled out
I hereby acknowledge receipt of the findings and inspection report of the sanitary survey conducted
by the Department of Environmental Protection's Division of Water Supply, including this compliance
schedule, with its recommended actions to improve the system.


For the Public Water System:
Signature                                  Title
Printed Name                               Date
Signature                                  Title
Printed Name                               Date
'Signature
Printed Name                              Date
 For the Department of Environmental Protection:
 Signature    ;                             Title
 Printed Name                              Date

 PAGE 	of	         	      Date:	/	/.
                              PWS INITIALS

-------


-------






















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-------
                   COMMONWEALTH  OF MASSACHUSETTS
             EXECUTIVE  OFFICE  OF ENVIRONMENTAL AFFAIRS
              DEPARTMENT OF ENVIRONMENTAL PROTECTION
In the Matter  of:              )
>_	'?-,"*-  ' 'ป;    -    .,'-',    )          AO  -
PWS ID# 	            )
                       Model  Consent Order

                              PARTIES

1.   The Massachusetts Department  of Environmental  Protection
(hereinafter referred to as the  "Department")  is  a  duly
constituted agency of the Commonwealth  of Massachusetts  having
its principal office located  at  One Winter  Street,  Boston, MA,
02108, and a regional office  located at      ^    ' ''
2.  The  (choose oriel City/Town/Water Coapariy/Wat,er"t)istfic;f:
of	"*',     (hereinafter referred to  as  "PWS")  is  a
(choose ,one] duly; constituted political subdivision of the
Commonwealth/duly constituted corporation doing business in
Massachusetts/ duly constituted Water District^having  its
principal offices located  at	\	
                    STATEMENT OF FACT AND LAW

3.  The Department has primary enforcement responsibility of the
requirements of the federal Safe Drinking Water Act, 42 U.S.C.
งง300f et seg.  (hereinafter the "Act"), and the regulations
promulgated thereunder by the United States Environmental
Protection Agency (hereinafter "EPA").

4.  The Department may issue such orders as it deems necessary to
ensure the delivery of safe and pure drinking water by public
water systems to all consumers. M-G.L. c.lll, ง160.  The
Department may also require by order the provision and operation
of such treatment facilities as it deems necessary to insure the
delivery of a safe water supply to all consumers.  M.G.L. c. Ill,
ง5G.

5. Pursuant to the authority granted to the Department in M.G.L.
c.lll, ง160, the Department's Division of Water Supply has

-------
 promulgated the Massachusetts State Drinking  Water Regulations  at
 310 CMR 22.00, applicable to all public water systems.

 6.   PWS is a Public Water System as defined by 310 C.M.R.  22.02,
 42  U.S.C. ง300f(4), and 40 C.F.R. ง141.2.
                                                    j.
 7.   On -'-'•'• "   "" '::::y->'"/&jtt'e)': a representative of  the Department
 conducted a Sanitary Survey (sometimes referred to as a "Sanitary
 Survey Stage 1" or a "Comprehensive Compliance Evaluation") of
 the entire PWS system.  A Sanitary Survey is  an on site review  of
 the watersources, facilities equipment, operation and
 maintenance of a PWS for the purpose of evaluating the adequacy
 oฃ  such sQurces, facilities, equipment, operation and maintenance
 for producing and distributing safe drinking  water.  310 C.M.R.
 22.02.        '  '        .            '      '    i ,  ,  " '

 8,   As a result of the sanitary survey, the Department identified
 violations of the drinking water regulations,  deficiencies in
 meeting the Department's Guidelines and Policies for Public Water
 Systems and general sanitation standards which imperil the
 delivery of a fit and pure supply of water by  the PWS to all of
 its consumers (hereinafter referred to as "violations").
             	I          ,       f         	     ;, , , ,  |; ,1 ,.   „  	 ,
 9,   The Findings of the Sanitary Survey and draft Compliance Plan
 were sent to the PWS.   The Sanitary Survey Findings is attached
 to  and  incorporated into this Order as Attachments A.

 10.   On •'''•^T'^?-;:;"^!yf-';sH?; pws attended a meeting with representatives  of
 the Department to discuss the Findings of the  Sanitary Survey,
 and the required actions necessary to achieve  compliance.
•[Use("paragraph11 for systems which have Agreed to a schedule!

tjse".""paragraph 12  for systems" which have not agreed to a schedule
ฃt'the^d.ebrieฃing .meetijig,  but are willing to sign a consent
.order."**	

11.  At  the  meeting PWS and the Department agreed on a Compliance
Plan specifying the necessary corrective actions, and reasonable
deadlines by which the necessary corrective action for each
violation will be accomplished.
rememberT'tlSB" $ ;i'l *OR>1.'2 "- hot both:
M. ป 'V"i,,,,ij]i>aw*. g*". *•* 11 -. fcV-, *•*?-. •. *-. rtwA A*-.  > /


12.  At the meeting PWS and the Department were not able to agree
upon a Compliance  Plan specifying the necessary corrective
actions and the  deadlines  by which the necessary corrective
action for each  violation  should be accomplished.
                                   , ••     . ••   i  ,.'''' i .:
                      DISPOSITION AND ORDER

13.   In order to facilitate long range system planning,  conserve
resources and expedite compliance,  and pursuant to the authority

-------
                                -3-


 granted to the Department by M.G.L.  c.lll,  ง160',  M.G.L.  c.21A,
 ง16,  310 C.M.R.  5.00 and 310 C.M.R.  22.00,  the Department hereby
 issues  and the PWS hereby consents to the following Order.

 14.   All violations and recommendations,  necessary and
 recommended corrective actions^ and mutually agreeable deadlines
 for  completing the required actions,  are  listed in the Compliance
 Plan appended hereto as Attachment B.   The  Compliance Plan is
 hereby  incorporated into and made a part  of this  Consent Order.
 The  parties hereby agree that the deadlines listed in the
 Compliance Plan constitute reasonable time  periods by which the
 actions required shall be accomplished.

 15.   This Consent Order shall constitute  an admission by PWS of
 the  violations listed in the Compliance Schedule.

 Note: If PWS 's" object to this paragraph" it;"siay bV
 following may also be substituted:
'"This Consent  Order shall  not "constitute 'an
liability on the part, of the PWS'."y  '         ,,,.v.,,v,,,,,,,,._.r.,..,,,,

16.  Each undersigned representative hereby certifies that he or
she is fully authorized to enter  into  this  Consent Order and to
legally bind the respective parties to the  terms  and conditions
of this Order.

17.  This Consent Order shall be  binding on the PWS and  all its
heirs, successors and assigns.  No change in ownership of PWS
shall alter the responsibility of PWS  under this  Order.   PWS
shall not violate this Consent Order arid shall not allow or
suffer its employees,  agents, or  contreictors to violate  this
Consent Order.

18.  Nothing in this  Consent Order shall be construed as,  or
operate as, barring,  diminishing, or in any way affecting any
legal or equitable  right of the Department  to issue any  future
Order with respect  to the  subject matter of this  Consent Order,
or in any way  affecting any other claim, action,  suit, cause of
action or demand that the  Department may have with respect
thereto.
19.  ppti:b'nal:i  If any event occurs beyond the reasonable control
and without the fault of PWS and any entity PWS controls, which
causes or contributes to a delay in PWS achieving compliance with
this Consent Order which could not have been avoided with the
exercise of due care, foresight or due diligence on the part of
PWS, PWS shall notify the Department in writing within 15 days of
the occurrence.  Such notice shall include the cause of the
delay, the anticipated length of the delay, and measures taken or
planned to be taken to minimize the delay, and may include a

-------
                                -4-


 request to revise the Compliance Schedule deadlines for
 implementing the required measures.  If such a request is made it
 shall include a proposed revised Compliance Schedule for
 implementing the required measures.  The Department may extend
 the performance dates in question for a period of time up to the
 length of the anticipated delay.  Upon approval of the request to
 revise the Compliance Schedule,  PWS shall implement such measures
 approved by the Department,  including any requirements to avoid
 or minimize any delay.
                                             .
 20.   dpฃipnalpSHiiH,"
-------
                                _ c _



 26.  If any term of this Consent Order shall be held to be
 invalid or unenforceable, the remainder of this Order shall not
 be affected by such validity or enforceability.

 27. The effective date of this Order shall be the date of the
 last signature below.

 For the Department
 of Environmental Protection,
 Name:   .	                          Date

 Title:
 For
Public Water  System:
Name:	                          Date

Title:
Attachment A:  Sanitary Survey Findings
Attachment B:  Compliance Plan

-------
           NEW YORK
Procedure for Detailed System Evaluations
      of Public Water Supplies

-------
i- EALTH MANUAL
    NEW YORK STATE DEPARTMENT OF HEALTH
          OFFICE OF PUBLIC HEALTH
    OFFICE OF LOCAL HEALTH MANAGEMENT
        PROCEDURE
                                         •3/43/61
                TRANSMITTAL LETTER
PROCEDURE:   PWS 181         PAGE 1
ISSUING UNIT:  Bureau of  Public Water Su

SUBJECT:   Detailed System Evaluations
             Public Water Supplies
 POLICY

      Public water systems which have  their own source of supply  and/or
 provide  treatment will be evaluated on the following schedule:

      Community Systems: At least once every  five years.

      Noncotnmunity Systems: Systems meeting the following special criteria
 must  be  evaluated at  least once every ten years:

      1.  Systems with known violations of Part 5,  State Sanitary Code.

      2.  Systems with surface  sources.

      3.  Elementary and secondary schools.

      4.  Systems which serve 1,000 people or more,  per day of operation.

      Systems should be evaluated based on the following priority:

      1.  Community systems with known code violations.

      2.  Noncommunity systems  with known code violations.

      3.  Community systems with surface sources.

     4.  Community systems with groundwater sources  serving more than
         1,000 people.

      5.  Noncommunity systems  with surface sources.

      6.  Elementary  and secondary schools.

      7.  All other community systems.

     8.  Noncommunity  systems  serving 1,000 people or more per day of
         operation.

     9.  All other noncommunity systems.

OBJECTIVES

     To ensure that  an adequate and safe  supply of water is delivered to all
consumers.

     To provide guidance and assistance to suppliers of water.

     To ensure compliance with applicable codes, rules and regulations.

-------
                     ENVIRONMENTAL HEALTH MANUAL
Procedure WS 181
3/23/81
Transmittal Letter   TL 81-3
                Subject:  Detailed System Evaluations  of
                             Public Water Supplies
                                     Page 2  of  3
PROCEDURE

FIELD
BPWS
FIELD
1.  Schedules detailed system evaluation.
           ,  •                    •     •  I                  'i
                                      i  !    i   ,          , ,i
2.  Reviews all appropriate files on the public water
    system including correspondence, annual inspection
    reports,  monthly operating reports,  violations,
    water quality, plan review, etc.
                              , I, ,;, .     H  ,|     „             N

3.  Determines special sampling needs and contacts
    Bureau of Public Water Supply (BPWS) for approval.
                                      !•  ;'
4.  Reviews special sampling requests and contacts
    DL&R to arrange for analysis.
                                        I                  i

5.  Notifies FIELD of approval or disapproval for
    special sampling.
               -'  ':          ' '  .,!.    .•!  [,        ,      . , . i
6.  Conducts detailed system evaluation and completes
    appropriate portions of evaluation forms (including
    inspection report form).

         a.  Community Systems - GEN 218 - GEN 200
                                        :|     '             i
         b.  Noncommunity Systems - GEN 223 - GEN 201

7.  Collects microbiological samples, routine surveillance
    samples, and special samples as previously approved.

8.  Discusses evaluation findings with  responsible person:

         a.  Orders immediate correction or abatement
             of imminent health  hazards, confirmed in
             writing  to the supplier ofwater within
             48 hours of learning of the hazard, with
             copies to the Regional/Area office and  the
             BPWS.

         b.  Orders correction of serious  violations  and
             schedules re-inspection.

9.  Transmits written report  to  supplier of water citing
    as  a minimum:

         a.  All  code violations.
                             1  ' '•'' '•      i           '•
         b.   Operational problems.

         c.   Available water quality analyses.

-------
                      ENVIRONMENTAL
                   MANUAL
 Procedure   PWS  181
 3/23/81
 Transmittal  Letter TL 81-3
               Subject:  Detailed System Evaluations of
                            Public Water Supplies
                                     Page 3 of 3
FIELD  (Cont.)
 REGIONAL/AREA
 OFFICE
FIELD
REFERENCES
          d.  Compliance schedule for code violations.

          e.  Accomplishments of the water system.

10.  Forwards one copy of the written report,  detailed
     system evaluation form and inspection report  form
     to the Regional/Area office.  An additional copy
     of these reports should be submitted to  the Public
     Service Commission if the system is  a privately
     owned community water supply.

11.  Forwards a copy of the written report, Detailed
     System Evaluation form and Inspection Report  Form
     to the BPWS.

12.  Conducts follow-up inspection  within prescribed
     schedule to assure compliance  with Part  5.

          a.  If Code violations are corrected, notifies
              supplier of water in  writing.   Transmits
              one copy of letter to both  Regional/Area
              Office,  BIWS,  and PSC if applicable.

          b.  If Code violations are not  corrected,
              initiates appropriate enforcement action.
     Form GEN 218 - Detailed System Evaluation

     Form GEN 223 - Small Water System Detailed System Evaluations -
                    Groundwater Sources.

     Form GEN 200 - Public Water Supply Annual inspection

     Form GEN 201 - Noncommunity Public Water Supply Annual Inspection

     Part 76_ - Administrative Procedure

     EHM Procedure PWS 180- - Annual Inspections of Public Water Supplies

-------

-------
  NEW YORK STATE DEPARTMENT OF HEALTH
  Bureau of Public Water Supply Protection
                                                      Sanitary Survey
                                              Public Water Systems
  PART I     Section A. Identifying Information                                SURVEY DATE
  1. Name of Public Water System                                         Station No.   j   j  i"  i  i   """"

  2. Location                                                                                i o  prnr,
      c*y, ww, Tซซ,                                                County                      13" Prฐ9
  ซ**MMMM>Mlซซ>liliai>MaMaMMMซii*>iMMaiMMMMMซซMMa>ปMaM^	J.		
 Section B. Personnel Information
  X'aTchleTOpe'rator	"""•	         	

    b. Title and Grade                                                                                   	

    c. Home   *.*ปซ*                                    c*'                ""'"
    .....Address	
    d. Telephone No.          Hom*

  5. Emergency Contacts        "ซ"•
    	•"••••-•• "--fasi'	         	
                     b. Night
  "	   	~"MiT"D'ay~YF
  6. Water supplier personnel present during evaluation on  (Date) |  i  |  i  |  i
      Nปmป                                                         Tt!ป
      Nซnn                                                         riib
      Nปmซ                                                         Tilt

  7. Other Certified Operators
   ....to™.	
  a.
  b.
  ^                                               _____

  e.
  f.                                       "
  g.
  h.
  8. Remarkss
PART II. General Data
I  1. System Name
                                  Station No.
 Section A. Source Transmission Mains
2. Number from each source
3. Size
  Length

Diameter
Ft.

In.
 boH-1033  (8/91)  p. 1 of 13
Ft.

In.
Ft.

In.

-------
                                                                                             1
4. Protected fromJTeezing
5. Biowoffs on iowjjoints 	
6. Relief valves on high points
Yes
n
	 "n 	
n
No
	 n 	
n
Yes
n
	 n"
n
No
D
IQI 	

Yes
D
zzni

No
inz

 7, Planing frequency	

 8. Cleaning method
        "B. Distribution System

 9, Total storage (gallons)
 10, No. of storage facilities


 11.1s at least 1 day's storage provided?
   Yes     No
   n     n
 12. Normal maximum pressure
                                                       Ipsi
               13. If maximum pressure is over 100 psi
                  are pressure-reducing valves used?
                                                                                                          Yes
                                                                                                          D
                                   No
                                   D
               14. No'rmal minimum pressure                       I   I   I psi
                                                            15. No. of rechlorination stations
 Section C. Miscellaneous Information


 16. No. of emergency sources	L.
Names:
 17, No. of abandoned sources
Names:
                                                                                                            Yes
                                                                                                                    No
 18. Are abandoned sources

 19. Remaps
                                                                                                            D     D
 PART 111. Wells or Infiltration Galleries

 Section A. General Information
    #1
i. Name of well or inf ittration gallery      	


2, Is this for regular or auxiliary use?                Q R   Q A                 Q R	LJ A.....
!| '  IW4W******"*"*"*"*"*	.,.....ซ.....*..ซ*..*•ซ>ป—"•••"" "•"•••—"—••*	

                                                                                  /    \

                                                                                       No
                                                      /
 4. Does this source receive any treatment?
                                                  Yes     No
                                                  n     n
Yes
n     n
                                                             Yes     No
                                                              n     n
  Section B. Protection (Do not usa this section for springs or surface sources.)
"ii   .!;  ,' '      ''';, •••          •:.    ;:•;      :     ,      Yes     No          '        Yes     No

 S, a Are Watershed Rules & Regulations in effect?      LJ     LJ               	L_!	LJ...
                                           	Jito""Day""Yr                Mo Day  Yr
    b. If yes, when where they last updated?            i    i     i    i             i    I     i    I
                                                              Yes     No

                                                              .P     D.
                                                            	Mo  Day Yr
                                                             I    I     I
    DOH-1033 (8ซ1) p. 2 of 13

-------
S. What is the distance to the nearest , , ,
a. Subsurface disposal system 1 1
b. Sanitary sewer 1 1
c. Storm sewer 1 1
d. Waste lagoon
e. Surface water
Yes
7. Is it subject to 1 00 year flooding? f~]
8. Is it subject to chemical spills? LJ
i — i
9. Is the yield constant? I 	 I
1 0. Is the site properly drained? I 	 I
1 1 . How much land from the source is
JR.
JR.
Ft.
Ft.
Ft.
No
n
n
n
n
i





tes
n
n
n
n





















Ft.
Ft.
Ft.
Ft.
Ft.
No
D
J
J
n

I




ft!S
C
c

c

I 1 (ซ•
Ft.
Ft.
LJ R-
Ft.
i No
n
n
n
Ml..
                                                           ft.
                                                                                        ft.
1 2. How much land from the source is •
controlled by local ordinances or WR&R? I ft-
Ac
1 3. How much land from the source is fenced?
Yes No
14. Is the source located in a well house? I 	 I I — I
1 5. (DRILLED WELL ONLY) __
Is the well casing properly sealed and grouted? | 	 | | 	 |
1 6. a. Does the well vent face downward? LJ LJ
b. Is it screened? I I I I
17. a. Is the well located in a pit? I 	 I I 	 I
b. If yes. is the pit floor dry and well drained? I I I I
III It II
I I ซ•
Yes No Yi
n n c
an L
a a c
a a c
a a :
a a L
i ซ.
,ift-
3S NO
j n
: a
: a
: a
j n
i] n
18. What is the distance from the floor
   to the top of the casing?
                                                           in.
                                      in.
                                                                                                                    in.
Section C. Construction (for ground sources only)

19. What is the type of well?
                                                 Q]  Drilled

                                                 D  Dug

                                                 LJ  Driven
                                 Drilled

                                 Dug

                                 Driven
                             Q  Drilled

                             D  Dug

                             II  Driven
20. What is the diameter of the well?
21. a. Is the source an infiltration gallery?
Yes
n
                                                         No
                                                         n
Yes     No
a     a
                                                                                                          Yes
                                                                                                                   No
                                                                                                                   a
   b. If Yes, what is the diameter of
     the collection basin?
                                                     LLK
                               LJJit
Yes
                                                         No
22. Is a low water shutoff provided?
Yes     No
n     n
                                                                                                           Yes
                                                                                                           n
 No
n
 n
 23. Is a discharge pressure gauge provided?           I—I     I—I
   .......................... ป.....'...ซ.* ... ..*••>..ปป.ป.. .Ti,,,,I....... ......,.,ซ..—•...............ป.........ซซ—ซ••..•... .....--.-ซ

 24. Is a gate valve gfoyided?                        LJ     LJ
                             P.    P
                             crrr
                                                                                                          n
25-!? ?L9.ti?.9.!Ly.?ily.e.^                                    .P.			i=i	—-
26. a. Is a blow-off provided on the discharge piping?    LJ     D	LJ     LJ
                             P

                             P
                            _
 P
 P
n
 n
    ?.• t .Y??1'? ? 9.9n.n.???ฎl.^irฎc?|y. t0^..!?"?.?!^.8.?.™?™...^.	LJ..

DOH-1033  (8/91)  p. 3 of 13
                             D     D
                                                                                                           n

-------
27,Js a raw water sampling cock provided?

28. Is a well alarm system provided?	
 Yes     No
W"""Q
n""""n"
 Yes
"D"
_
 No
n
_
                                                                                               Yes
                                                                                              _
No
29. a. Is the source metered?

    b. Are daily records kept?

                                                          n
                                                         "n
Section D. Wall Maintenance (for ground sources only)


30. When was the well last reconditioned?     __

31. What chemical was used in
   the last reconditioning?
Section E. Well Pump (for ground sources only)
32. What is the capacity?
^
33. Does the pump cycte more than 4 times /hour?
34. Ar* air relief valves provided?
	 ;.' . 	 , / , •- 	 , ,, 	
35. Is the pump on a routine maintenance schedule?
Ii — i i .ซ
pen jpm
/es No Yes No
n n n n
n n n n
an an
Ii i
1 1 CP^1
1 1
Yes No
n n
n n
a a
36, What is the general condition of the:

c. Switch gear 	



: • : !
Section F. Auxiliary Power (for ground sources only) '
Yes No Yes No Yes No
37. lsauxillaiyjDowersupply_providedonsite? LJ LJ L_l 1 — 1 1 — II — 1
38. Is it engaged manually or automatically?
39. What fuel does the generator use?
MA MA MA
n n n n n D
Q Gasoline Q Gasoline | [Gasoline
Q Diesel Q Diesel Q Diesel
Q Propane Q Propane Q Propane
. , , i . , i .
40. How often is auxiliary power tested?
41 . Are the exhaust gases properly vented?
Section G. Remarks
Yes No Yes No Yes No
• n n n n n D
, . . . • : i,,::;'
. '" . "' " '! ' •'
•:•••••'. . ; , ! • ; , ", • >..' : • H ;: ,! ;.
DOH-1033  (8/91)  p. 4 of 13


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PART IV. Pump/ng
Section A. General Information
1. What is the pump station name?
>D T D T D
2. Is it used for distribution or transfer pumping? I — I r— i r— i r— j i — i
E
3. What is the type of use? 1=
T
n
_ 1 .ซ._ (""~n
I Rtituiflr | 1 RssuUr I I Regular
""Ifcaiafv 1 	 1 Auxฃ*nf 1 	 1
J L.m-J i n— J
n r"~i r — i
1 EfntfVflncy j I Emtfccncy I 1 Emcfscncy
— J li n J 'iMMir-1
4. Are gate valves located on suction and Yes No Yes No Yes
discharge sides of each pump? LJ \] \ 1 LJ [~1
5. Is check valve located on discharge side of pump? | 	 | j 	 ( CJ LJ L J
6. Is total flow from each station metered? E
7. What is total pumping capacity from each 1
station? 1
No
D
U
] n an an
l"" l l
l I8*" M
Yes No Yes No Yes
8. Does pump cycle more than 4 times/hour? r— i r— i PI Fl I — 1
MA MA M
9. Is the pump on manual or automatic control? 1 II 1 1 II 1 j 1
gptn
No
a
A
n
10. If automatic, what type of control?
Yes No Yes No Yes
1 1 . Is pump station clean and dry? LJ | | | | [ | | |
12. Is proper drainage provided? I 	 I I 	 I I 	 I I 	 I I 	 I
No
a
a
13. Is pump station subject to 100 year flooding? LJ LJ LJ LJ LJ LJ
h 4. Is pump station fenced? LJ [J LJ LJ LJ
Are a sufficient number of pumps provided? | | LJ | | | | | |
1 6. Is there a low pressure shutoff or alarm provided . — . . — , , — .
at each station? I 	 II 	 I I 	
1 7. Is a standard pressure gauge installed on each r—
n a
in an a
a
n
n
a
18. Is a compound gauge installed on the suction Fl f~l Fl Fl I — II — I
line of each pump? LJ LJ LJ LJ 	 LJ 	 LJ
19. Are pumps on a routine maintenance schedule? n I I [
20. What is the general condition of the:
a. Pump 	
b. Motor
c. Switch gear

	 	


a a




Sections. Auxiliary Power Yes No Yes No Yes
21. Is auxiliary power supply provided on site? LJ LJ LJ LJ LJ
MA M
22. Is it engaged manually or automatically? LJ LJ L_
23. What fuel does the generator use? L
E
A M
i a a
a
	


No
a
A
] Gasoline LJ Gasoline [_J Gasoline
] Diesel LJ Diesel LJ Diesel
] Propane | | Propane [~~] Propane
24. How often is auxiliary power tested?
Yes No Yes No Yes
1 ire the exhaust gases properly vented? L~] L~l CU O f~1
No
DOH-1033  (8/91)  p. 5 of 13

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 Section C. Ramarki
PART V. Finished Water Storage
Suction A. Treatment Flint Storage

1. Plant name .
2. Storage volume Jin millions)
|ga.. | | | |gal.
3. Type of storage LJ EM* [_| BmMd
r~|Grtu)dlMl | | Grand Iml
DEWow grand 1 1 Btbw grand
II
4. Type of use L] Ctor"rt [_j oซซr*a
D8"9"* ฃ]ปซ*•*
5. Is common wall shared with unfinished water? YJ?? **ฐ ^J?8 ^2.
6. Is storaฃe facility covered and protected? LJ LJ 1 — II — 1
I I I Igai-
QE**d
[""I Ground towl
I |B*bwgreu)d
r-JCtar-
I iBaclondi
Yes No
n n
n n
7. Are there any noticeable teaks in the storage facility? LJ 1 	 1 1 — II — 1 1 — II — 1 ^^
8. Are deposits from purification chemicals present? 1 	 1 1 	 1 1 	 1 1 	 1
9. Is a water level Indicator provided? L
Section B. Distribution Storage
10. Name of distribution storage facility 	
: ''.' • •>. -; -
11. Usable volume (in millions)
n n n

| gal I) | |gal.
12. Type LjEtawtod QEIซv*ซd
" ' ' '' 1 1 ' ' 1 1 "" ..1
1 1 Below grand F 1 B^IBW ground
Yes No Yes No
13, Is storage facility covered? LJ LJ I — II — I
':,;::; 	 I • i,:::;, , , :,: 	 i, •:; , r~—i r~~l I I [""""I
14, If uncovered, is effluent adequately disinfected? I 	 II 	 I I — II — I
Yes No Yes No
15. a. Are roof hatches accessible? LJ I 	 I LJ I — I
b. Locked? CD CU d C3
16, Does the overflow have a screen or a hinged flap? 1 	 1 1 	 1 LJ 1 — 1
17. Is the site fenced? EH d EH CH
18. Are access ladders Inaccessible to the public? LJ LJ I 	 II — I
19, Does the storage facility have a separate drain? f~~] L"U EH l~~l
20. How often Is water in storage tank turned over? l_
; i i / i
21. Is a chlorine residual maintained in tank? LJ LJ I — II — I
22. Is there adequate surface drainage around tank? I 	 I I 	 I I 	 I I — I
008-1033 (8/91) p. 6 of 13

n nw
n D

gal.
[ [ EtoaUd
| | Ground lปvปl
I I Betowgroind
Yes No
n n
n n
Yes No
n n
n n
n n
n n
n n
n n A
i / r ^P
n n
n L
"j 	 '"

-------
Yes
23. Is elevation adequate to maintain 20 psi? L_
|24. Are level controls provided? L
25. Is the level monitored 24 hrs/day? \_
••6. Is an altitude valve used? L_
27. Are valve pits vandal proof? L
28. Is cathodto protection of tank provided? L
29. Are anodes periodically checked and replaced? L
30 a Inspection date of exterior paint
b. Inspection date of interior paint
31. a. Date last painted (exterior)
b. Date last painted (interior)
Yes
32. Was acceptable paint used in the interior? I 	
33. Has a maintenance contract been provided? I 	
Section C. Hydropneumatic Storage
34 Name of facility
35. Usable volume
Yes
36. Is a pressure gauge provided? I —
^37. Pressure range, PSI
	 ' 	 Yes
38. a. Is an air volume control provided? [~
b. If Yes. what type?
Yes
39. Is a sight glass provided? I —

Section D. Remarks
PART VI. Transmission & Distribution System
Section A. Distribution Transmission Mains
1 . Plant name
2. Number of transmission mains

Ib. diameter
	 Yes
4. Are mains adequately protected from freezing? L
re relief valves provided on high points? I —
No Yes
n n
n n
n n

n n
n n
n n




No Yes
D D
n n

**
No Yes
n n
-
No Yes
n n

No Yes
n n



i
ft
LUin- L
j No Yes
i n n
in n
No Ye
n c
D C
D L
D C
D C
D C
n c




No Ye
n c
n c

U8" LL
No Ye
n :

No Y<
n :

No Ye
n c




UK- [_[_
L>
No Y
D C
D t
s No
] D
] D
] D
] n
] n
] n
] n




is No
] n
J U

8ซ
ปs No
] n

9S NO
] n

3S NO
3 n

:


ft.
LL>
as No
: c
D C
DOH-1033 (8/91)  p. 7 of 13

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6. Are blowoffs provided on low points?
7. a. Are mains periodically flushed?
b. If Yes, how often?
Section B. Distribution System
8. Is an adequate map maintained?
9. Has a card system bean developed that locates valves, etc.?
10. Are there areas with chronic low pressure problems?
11 . Is tha fire flow adequate?
12. a. Are valves exercised regularly?
b. JfYes, How often? L_
13. Do dead ends In distribution system pose problems?
14. Are blowoffs provided where necessary?
15. a. Is tha system periodically flushed?
b. If Yes how often? I —
16. Are mains protected from freezing?
17. Is. a replacement and/or relining program in place?
18, Is 15V. or more of water unaccounted for?
19. Is a water conservation program in effect?
20. Are replacement parts available?
21. Are new piping & repairs adequately disinfected?
22. Describe the general condition of the system.
Section C. Cross Connection Control
23. Is an ordinance in effect?
24. If Yes, is ordinance adequate?
25. Is an effective inspection program in effect?
26. Is a maintenance and testing program in effect?
Section D. Communities that Purchase Water
Community Name
27. a.
b 	 _ 	 , 	 	 	 	 	

d.
a.
DOH-1033 (8/91) p. 8 of 13
!! ,i: i1 , 
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28. Remarks
1
PART VII. Disinfection
Section A. General Information #1 #2
1 . Location of facilities
2. Number of units at each location I 	 I I 	 I
t
#3
U
3. Disinfection method
Yes No Yes No
4. Is capacity adequate? CD CD I I I I
5. Are chemicals stored properly? CD CD CD CD
6. Is a 30 day supply on hand? CD CD I I I I
7. Has there been a problem obtaining chemicals? CD CD CD CD
8. Is sufficient stand-by equipment available? CD CD I I I I
9. Are spare chlorinator parts available? CD CD I I I I
10. Is a treated water tap provided? CD CD I I I I
(11. If Yes. what is the contact time at the tap? I I Imin I I Ihr I I Imin I I Ih
12. Contact time before a. Ground water I I |min hr I min „
first consumer I I imin nr i , mm n
b. Surface water I I I . I I I. I
I I Imin I I Ihr I min hi
Yes No
n n
D n
n n
n n
n n
n n
n n
r I min hr
r I I Imin I I Ihr
min | hr
13. Type of chlorine residual kit used CD OTA CDoPD L_|OTA[_]DPD CDotA CDDPD
14. Describe the general condition

of the chlorinators


Section B. Gas Chlorinatlon
15. Facility name
1 6. Point of application


17. Purpose Q Pre-treatment Q Pre-treatment | | Pre-treatment
Q Post-treatment Q Post-treatment | [ Post-treatment
Yes No Yes No Yes No
18. Is self-contained breathing apparatus available? (~~| | | | j [~~] | | \~\
Yes No Yes No Yes No
19. Are chlorinators located in a separate room? CD CD CD CD I I I I
20. Is there an outside entrance with panic hardware? CD CD CD CD CD CD
21. Is a sight window present? CD CD CD CD CD CD
22. Is the room properly vented? CD CD CD CD CD CD
Is there adequate forced ventilation? CD CD I I CD CD CD
DOH-1033  (8/91) p. 9 of 13

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                                     .-            0.     Q            ......   0     Q.	           .Q     O
 25, Are controlsjor faji_and j|9.fitputsjde ofjpom?      LJ     LJ                 LJ     LJ                 LJ     LJ
 26. Are gas teak detectors provided?                 DP	D     D	D     D
 27. Are cylinders placed on scales while in use?       LJ     LJ                 LJ     LJ                 LJ     LJ
'."28.JJS gas pjping.slfnp.te aj]d s!iP??Jl?i??        _     LJ                         UJ     LJ                 LJ     J_-
 29. Are safety chains used for all cylinders?           LJ     LJ                 LJ     LJ                 LJ     LJ
 30. Is chlorlnator room adequately heated?	I   I     ll	I	I     I	I	I	I     I	I

 3^d^J{l?..ฃ[?E^ฃXll^^Il?Ea'r^?ProY.i^e™   	    0     Q	2.     Q.                 LJ.     LJ
                                                                                            J . .       ..                :
 Section C.  Hypochlorinatlon
 32. Facility name                      	     	     		...
 33, Point of application                 			     		
 34. Purpose                                 LJ Pre-treatment             LJ Pre-treatment            |   | Pre-treatment
                                             Q Post-treatment             LJ Post-treatment           |~~| Post-treatment
 35. Hypochlorite used                         LJ Sodium                  LJ Sodium                 LJ Sodium
       a. Type                               Q Calcium                  LJ Calcium                 LJ Calcium
                                             Q Common bleach           LJ Common bleach         |   | Common bleach
       b. Concentration                       I   I  I  %                       I    %                   I   1  I  %

 36v.Whats^^^                   	I   I J                                         	I.....!.....!....8.3...	
                                                    m%
   ^	^	
 38. Describe the general condition                           	            	     		
    of the chlorinators.                         		
                                         __  	                       ....;„;....                  i          .           .......L:
                                      .„.„ „..                                             -     .ป    ••	_......_.....

                                                                                            i
         11:                       '                      '                 •          ••       :   j      ...            ••'.'•
 Section D.  Other Methods
 39. Facility name                      	     		—     	
 !        "                                 •                     '                          . .   (       :  ' .'        .•:.("•
 40. Point of application                 		—	     		—
 41. Purpose                                 LJ Pre-treatment             LJ Pre-treatment            LJ Pre-treatment
                                             Q Post-treatment             LJ Post-treatment           LJ Post-treatment
 42. Descr8>e the overall condition of the   	   __            	     		
    equipment.



 43. Dascrtoe any special safeguards     	     	     	
    that should be used with
    this equipment	     ~~	"                          ~






 DOH-1033  (8/91) p. 10 of 13

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 Secf/briE. Remarks
PART VIII. Treatment Plant Maintenance & Safety
 Name of Treatment Facility  	

 Section A. Maintenance
                                                         15. Is a preventive maintenance schedule in place for:  Yes
11. Is plant generally neat & clean?

2. Is the interior piping maintained & color coded?
                                             Yes

                                              P
                                             _
No I      a. Motors
f~1 !      b. Mechanical equipment
          c. Structure
D
                                                                    No

                                                                    D
3. Are there condensation problems in the
  interior of the plant?	
                                                         16. Ana equipment & tools needed for routine
                                                     [~] |   maintenance provided?	
4. Is masonry work inside and outside of the
  plant well maintained?

                                                         j 8. Is a separate maintenance staff provided?
                                              Yes
 Section B. Safety
9. Are emergency telephone numbers posted next   .—.
  to frequently used phones?                     LJ
10. Are chemical feed rooms properly ventilated?    [~]
11. Are the activated carbon feed and storage rooms	      .—.
   separate from the rest of the facility?	I	I      I	I
12. Do activated carbon feed and storage
   rooms contain:
   a. spark proof fixtures
   D> n
13. Are eye wash stations located in:
   a. Laboratory
   b. Chemical storage area
   c. Chemical feed area
D
n.
n
n
n
n
14. Are emergency showers located in:
   a. Laboratory
   b. Chemical storage area
   c. Chemical feed area
   d. Any area where chemicals are handled/stored
                                              D
 23. Remarks
No M 5. Do the chemical storage and feed rooms contain: Yes
rj I      a. Goggles                                 Q
fn 1      D- Aprons                                  r~\
=—|      c. Rubber gloves                            i—i
                                                          16. l:> a first aid kit provided?
                                                         i 17. Are fire extinguishers
                                                         \      a. Provided
                                                         i      b. Properly located
                                                    D
                                                    D
                                                                                                                 No
                                                                                                                 D
                                                                                                                 D
                                                                                                                 D
        D
       _n
        D
                                                         118. Are railings provided around all tanks and basins?

                                                      LJ  119. la emergency lighting adequate to maintain       —
                                                      I  I  j    routine facility operation?       	I	I
                                                      I  I 120. Are overhead hazards present? 	LJ

                                                     ..LJ.J 21. Are hard hats available and used?		__LJ..
                                                            n
                                                            n
    Di 22. Are there any specific safety hazards in the plant? —
    i    If Yes, please describe under Remarks.          I	I
D '

Hi
 DOH-1033  (8/91)  p. 11 of 13

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PART IX, Emergency Plan
Section A. Gantral Information
 Us an emergency telephone list containing
   the following available?
   a. Ambulance
   b. Hospital
   c. Doctor
   d, Fire
   e. Police
   f. Power company
   g. Local public health/district engineer
   h. Responsible official
                                                         I  2. List emergency sources available to the public water system.
                                              Yes

                                              D
                                              D
                                              D
                                              D
        No
        D
        D
        D
        D
13. Are portable auxiliary power sources available?
"Yes"
 a
                                                       No
Section B.  Em*rgซncy Plan
4. a. Does a written emergency plan exist?
5, Does the plan affectively handle the following emergencies?
    a. Flooding                                 Q]     Q
    b. Power outages                           Q     Q
    c. Hurricanes                               Pi     |  ]
    d. Main breaks                             Q     Q
    a, Va/idalfsrp                               |  |     Q
    }, Loss of source                            fl     I  I
    g. Chemical spills                           Q     Q
    h. Other emergencies                        |  |     [~~|
Yes     No  j 6. is all equipment necessary to handle an emergency ^
r~j     r~]  i   at hand or at an emergency equipment stockpile?  LJ
•—i     i—i  f  '                                        '
        I	I  17. Is the ernergency plan up to date?
                                                         i 8. Remarks
                                                                                                         n
                                                                                                                 No
                                                                                                                D
        '. Laboratory
1. Laboratory that analyzes monitoring samples for
    a. Microbiology
                                                 Name
                                                                                                         Approved
                                                                                                         Laboratory
                                                                                                         Yes     No
b. Inorganic chemicals
c. Organic chemicals
d. Radiological
2, Is a copy of Subsection 5-1.23 "Reporting



Emergency Changes* posted?
• j 	 n
n
n
' !' ^ Yes
n
n
n
o
No
n
&OH-1033  (8/91)  p. 12 of 13

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PART XI. Conclusions and Recommendations
 1. State conclusions reached from evaluation; list commendations as well as deficiencies.
f 2. State specific recommendations based on the deficiencies found.
 DOH-1033  (8/91) p. 13 of 13

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NEW YORK STATE DEPARTMENT OF HEALTH
Bureau of Public Water Supply Protection
                            Small  Water  System Sanitary Survey
                                                    Ground  Water Sources
^^SECTION A. Identifying Information Survey
^^ 1. Name of System 5ta- No-
Date ซ ' I
M D Y

2. Location _ fc 3. Prog. Code
(City. Village. Town) County









  4a. Name of Public Water System
b. Address
No. & Street City State Zip Tel. No.
Sa. Owner of Water Supply
b. Address
No. & Street City State Zip Tel. No.
*1 *2
6. Name of well or infiltration gallery
7. Is this for regular or auxilliary use? r— ซ _ r--t ^ r~"j p |"~| ^
8. How often is it used? S /
9. Does this
SECTION
1a.Are
b. tfyซ
k 2. What
"
source receive any treatment? r— i yas r"~j NO Q yes f~1 No
B: Protection
Watershed Rules & Regulations in effect? QYes Q No CD Yes CD No
ts. when were they last updated? I { } .,. 1 | , 	 f 	 1 	 I
M D Y M D Y

a. Subsurface disposal system? j 1 Ft. _J Ft.
b. Sanitary sewer I i I Ft. I J Ft.
c. Storm sewer 1 J Ft. 	 { 	 1,,,J Ft.

d. Waste laaoon I 1 |pt. 	 L^^J Ft.
""ป 	 r"n| j } ~\ _.
e. Surface water it I Ft. Ill "-
      3. Is it subject to 1 00 year flooding?

      4. Is it subject to chemical spills?

      5. Is the yield constant?

      6. Is the site properly drained?
 CD Yes  CJ No

 D Yes  Q No

 CD Yes  CD No

         Q No
 7. How much land from the source is
   owned by the supplier?

 8. How much land from the source is
  controlled by local ordinances or WR&R?

 9. How much land from the source is fenced?

10. Is the source located in a well house?
     11. (DRILLED WELL ONLY)
        Is the welt casing property sealed and grouted?
I  I  I  I  IF..

          Ft.
  LI
 QYes   CD No
                                          es  Q No
                                                                a Yes  Q No

                                                                CD Yes  Q No

                                                                QYes  Q No

                                                                EH Yes  Q No
                                                                                  Ft"
                                                                                  Ft.
                                                                              II Ft.
                                                                    C3 Yes   ED No
                           CD Yes  O No
DOH-1022(S/91)p. 1 ofS

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                                                                                                                    I	
12a. Does the well vent face downward?

   b. Is it screened?

13a. Is the well located in a pit?

   b. If yes, is the pit floor dry and well drained?

14. What is the distance from the floor
    to the top of the casing?
                                                     D Yes   PI No

                                                     C] Yes   CDNo

                                                     CD Yes   CD No

                                                     CD Yes   CD No
                                                               in.
                                                                                CD Yes   PI No
                                                                                       r
                                                                                CD Yes   CD No

                                                                                CD Yes   CD No

                                                                                    Yes   CD No
                                                                                           In.
                                                          Drilled
                                                          Dug
                                                     f~]  Driven
 SECTION  c. Construction

 1. What is the type of well?



 2. What is the diameter of the well?

 3a. Is the source an infiltration gallery?
  b. If Yas, what is the diameter of
     the collection basin?

4. Can the water level in the source be measured?

5. What is the static water level?

6. What is the pumping water level?

7. Is a tow water shutoff provided?

8. Is a discharge pressure gauge provided?
          „.            n "     pn i

9. Is a gate valve provided?
                                                     CD Yes   CD No

                                                     Q Yes   Q No



    10. Is a check valve provided on the discharge piping?  CD Yes   PI No
        1 i,'      'i11.. , !'          ' '   .... :Ji!i       '     "         ,            '"
    1 la. Is a blow-off provided on the discharge piping?     CD Yes   CD No
                       .: '   '" " ill! ,   '">!            '           '      ' '  "
       b. If Yes, is h connected directly to a sanitary sewer? CD Yes   {""I No

    12. Is a raw water sampling cock provided?            f~1 Yes   CD No

    13. Is a well alarm system provided?                  i~l Yes   |   j No

    14a. Is the source metered?                         ฃ3 Yes   fl No

       b. Are daily; records kept?                         CD Yes   CDNo
                                                                                    EZ3 Drilled
                                                                                    Q Dug
                                                                                    {""1 Driven

                                                                                            Ft.
SECTION D. Weil Maintenance
'.',' ••".- >l 	 )!. "":'!3 '•• ! . I i .1
1 . When was the well last reconditioned? M Y
2. What chemical was used in

f f 1
MY

DOH-1022(5^1)p.2of5

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           E. Well  Pump
1. What is the capacity?
2. Does the pump cycle more than 4 times/hour?
3. Are air valves provided?
4. Is the pump on a routine maintenance schedule?
5. What is the general condition of the:  a. Pump
                                 b. Motor
                                 c. Switch gear
                                                                                             GPM
                                                    Q Yes   Q No
                                                    Q Yes   Q No
                                                    QYes   QNo
                               Q Yes   Q No
                               QYes   QNo
                               Q Yes   Q No
     SECTION  F.  Auxiliary Power
     1. Is auxiliary power supply provided on site?
     2. Is it engaged manually or automatically?
     3. What fuel does the generator use?

     4. How often is auxiliary power tested?
     5. Are the exhaust gases properly vented?
                                               QYes  QNo
                                               QM    QA
                                               CD Gasoline
                                               Q Diesel
                                               I  } Propane
                                               QYes   Q.No
                               Q Yes   Q No
                               QM     QA
                               i  J Gasoline
                               Q Diesel
                               fl Propane

                               Q Yes   Q No
      SECTION  G.  Disinfection
      1. Location of facilities
      2. Number of units at each location
      3. Disinfection method (hypo/gas)
      4. Is capacity adequate?
      5. Are chemicals stored properly?
      6. Is a 30 day supply on hand?
      7. Has there been a problem obtaining chemicals?
      8. Is sufficient stand-by equipment available?
      9. Are spare chlorinator parts available?
     10. Is a treated water tap provided?
     11. If Yes. what is the contact time at the tap?
     12. Contact time before first consumer:
     13. Type of chlorine residual kit used
     14. Point of application
     15. Type of compound used
     16. Crock size
     17. Solution strength
                                                   Yes   CD No
                                                Q Yes   O No
                                                Q Yes   Q No
                                                QYซs   CD No
                                                CD Yes   CD No
                                                CD Yซs   CD No
                                                CDYซs   CD NO
                                                     Min. FT1  Hr.
I   \  \ Min.
                                                                 Hr.
                                                         D
 Q Yes   Q No
 Q Yes   Q No
 Q Yes   Q No
 Q Yes   Q No
 Q Yes   Q No
 Q Yes   Q No
 Q Yes   Q No
I   I  I Min.)  j   | Hr.
m^cn*.
 CJOTA CDPD
DOH-1022{5/91)p. 3 of 5

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    18. Describe tha general condition of the chlorinators
    SECTION  H: Hydroneumatlc  Storage
     1. Location
     2. Usable volume
     3. Is a pressure gauge provided?
     4. Pressure range, PSI
     5a. Is an air volume control provided?
      b. H Yes. what type?
     6. Is a sight glass provided?
     7. Is there a separate inlet and outlet?
     Remarks
Q Yes   EZ! No
C3 Yes
No
   [Yes   I  ! No
   [Yes   Q No
Yes   C3 No
                     Yes   CD No
                  CD Yes   CD No
   SECTION I.  Distribution  System
    1. Are blowoffs provided where necessary?
    2. Are mains adequately protected from freezing?
    3. Any unprotected cross connections?
    4. Are new piping/repairs adequately disinfected?
                         i" ,,  I/,	,j'i	
    5. Production/consumption measured?
    6. Number of emergency sources
CD Yes   CD No
CD Yes   Q No
Q Yes   ED No
CD Yes   CD No
    Prod.
 Consum.
                  CD Yes    CD No
                       i     ,	,
                  CD Yes    CD No
                  CD Yes    CD No
                  CD Yes    CD No
 Prod.
                                              Consum.
    7. Describe the general condition of the system.
DOH-1022 (5/91) p. 4 of 5

-------
 Small Water System Sanitary Survey
 Attachments, Emergency Plan, Safety, Conclusion and Recommendations
 1.  Name of system	'	Location (C.V.T)	
 2.  Date evaluation completed: I	L
                       M   D
3.  Summary of existing emergency plan _
4.  List specific safety problems
5. Copy of subsection 5-1.23 "Reporting Emergency Changes* posted

6. List specific sanitary code violations found	
7. List other deficiencies found
8. State specific conclusions/recommendations based on deficiencies from previous pages.
9. Other comments
DOH-1022(S'91)p. SofS

-------

-------
 NEW YORK STATE DEPARTMENT OF HEALTH
 Bureau of Public Water Supply Protection
             Sanitary Survey
 Springs, Surface Sources
     Additional Treatments
PART 1. Identifying Information SURVEY DATE
1. Name of System • Station No.
2. Location m,,nH/
City, Vain, Town COUnty








i 3. Program Code
I



 PART II. General Information
Section A. Inventory Data - Springs
1. Name or number of spring

2. Is this for regular or auxiliary use?

3. How often is it used?
                                     #1
#2
4. Does this source receive any treatment?
5. Is spring considered a surface (S) or
  ground (G) source?
                                           , — i
                                           LJQ
Ds  DG
                                                                                  #3
OR CHA
i / i
Yes No
1t? n n
D* DA
i / i
Yes No
n n
DR DA
i / i
Yes No
D D
                      Ds
Section B. F'rotectlon Y
11 a. Are Watershed Rules & Regulations in effect? I 	
	 " 	 k
b. If yes, when where they last updated?
2. What is the distance to the nearest:
a. Subsurface disposal system
b. Sanitary sewer
c. Storm sewer
d. Waste lagoon
e. Surface water
Yes
3. Is it subject to 1 00 year flooding? Q
4. Is it subject to chemical spills? L.
5. Is the yield constant? [ 	
6. Is the site properly drained? L_
7. How much land from the source is
owned by the supplier?
8. How much land from the source is i
controlled by local ordinances or WR&R? I
9. How much land from the source is fenced? 	 J__,
Yes
i. Is the land posted? f~~
i
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 DOH-3380 (8ซt) p. 1 ot 9

-------
Section C. Construction
 1. Is there a proper cover?
2. Is there proper ventilation?
3. Is there evidence of animals?
it: I ,  . •   ,     ;;,ill;;    ii-,,,   ,„ 1l; .1  • ,.
  ^. Is an, overflow provided?	
ilji'iil V  ' ""'"'"" i": ii7   "'"  '"li1":•!  ^F - \" ''""~"' ~"  „ "r III 1!!!'  i' ^ii,
  5. Is there surface water Intrusion?

  6. Is the source metered?
                                                #1
                                           Yes
                                           Q
                                          ""
                                                    No
                                                    .D
                                                    "a
                                                    _
                                                                        #2
                                                                    Yes
                                                                           No
                         Q.    D.
                         nrcr
                         a   "a"
                                                                                           Yes    No
                                                                                           P.    P.
                                                                                          "n~n
                                                                                           P.    P.
                                                                                           nncr
7. When was trie spring last cleaned?
8. HOW ofl@n Is jt cleaned?
9. Condition of spring basin(s)
                                            a     a
                                                   a
                                           Mo Day Yr
                                             I    I
                                               /	I
                                                                    D     D
                                                                           D
                                                                       Mo Day Yr
                                                                      I   I    I
                                                                    I    /   I
                                                 .Q    D
                                                IT	Q
                                                 Mo  Day Yr
                                                I   I    I
                                                                                               I	/
 Sactlon D. Basin Pump

 1. What Is the capacity?
                                                   gpm
2. Does the pump cycle more than 4 times /hour?
                                           Yes
                                           D
                                                   No
                                                   D
                                                                              gpm
                                                                      Yes
                                                                      D
                                 No
                                 D
                                                                                             Yes
                                                                                             n
gpm

No
3. Are air relief valves provided?
4. Are pressure gauges Installed?

5-       uฐn a routine
 6. What is the general condition of the:
       a. Pump

       b. Motor
       c. Switch gear
                                                    n
 P.
u
                                                 TT
                          D    D
                                                                    P
                                                                             n
                                                                                             n
                                                                                               n
                                                                                                    Q
                                                                                                    D
                                                                                                    n
 Section EL Auxiliary Power
                                            Yes
                                            Q.
                                           ...........
                                            n
 a What fuel does the generator use?
4. What Is the capacity?
SI How often is auxiliary power tested?
 6. Are the exhaust gases properly vented?
  Remarks
DOH-XMO (V91) p.2o<9
                                                  No
                                                J3.
                                                   A
                                              _DL
                                              Gasoline
                                              Diesel
                                              Propane
                                                    gpm
                                           Yes
                                           n
                                                   No
                                                                    Yes
                                                                    D
                                                                             No
                                                                       M
                                                                            A
                                                                            1
                                                                       Gasoline
                                                                       Diesel
                                                                       Propane
                                                                              gpm
                                                                      Yes
                                 No
                                 D
                                                                                              Yes
                                                          No
                                                   M     A
                                                                                                  Gasoline
                                                                                                  Diesel
                                                                                                  Propane
                                                                                             Yes
                                                                                             D
                                                                                                    gpm
                                                                                                     No

-------
PART HI. General Information
Section A. Inventory Data -Surface Sources
#1 #2
1. Name of the surface source __ 	 	
2. Is this for regular or auxiliary use? CD R EH A | ]R |
3. How often is it used? I / I I /
4. Does this source receive any treatment? p- f ,— , T-i?
Section B. Protection ., . , u
Yes No Yes
1 a. Are Watershed Rules & Regulations in effect? C3 EH I I
Mo Day Yr Mo Da
b. If yes, when where they last updated? I I I I I I
Yes No Yes
2. Is there a local ordinance/law limiting use? LJ LJ LJ
3. Is there a solid waste disposal site on the watershed? II I I I I
4. Is there a scavenger disposal site on the watershed? LJ I I I I
5. Is there a water pollution control plant on the I — I I — I I — I
watershed? LJ l_l LJ
6. Is the watershed posted? LJ LJ I I
7. Percent of agricultural use of watershed | I % II
<3. Percent residential development in watershed I I % II
9. Percent of watershed owned by public water system | | | | % |
10. Are the following permitted?
Yes No Yes
a. Fishing D CH I I
b. Boating D D D
c. Swimming Q Q r~]
d. Hiking d EH EH
e. Other D D D

11. Radius of restricted use from intake I I I I ^ II
12. Other sources of pollution 	 	 .. 	 	 	
#3
DA nR DA
_J [ / I
No Yes No
n an
No Yes No
a an
/ Yr Mo Day Yr
II I 1 I I
No Yes No
n n n
n an
n an
a an
n an
_j % | %
LJ% |JJ o/o
l% ' \ %
No Yes No
a an
a an
a an
a an
a an

i i a. | | i ซ.
. -1T,,.,T1-.,.- 	 	 	
DOH-3380 (091)  p.3d9

-------
ovuuuu w. oourcv vva&si vtuaiuy vuimui
mil1 
-------
 Section E. Pumps
                                                      #1
  1 .What Is the capacity?
                                                          gpm
                                                                                                              gpm
2-
            pump cycle more than 4 times /hour?
  3. Are air relief valves provided?
                                                Yes
                                                D.
                                                _
                                                         No
                                                                           Yes
        No
        D.
n    n
                     Yes     No
                     Q-   D
  4. Are pressure gauges installed?	LJ  	LJ_
  5-|s the pump on a routine maintenance.schedule?    LJ     LJ
  6. What is the general condition of the:
         a. Pump
         b. Motor
         c. Switch gear
                                                                           n     n
                                                                           n
                                                                                                               D
                                                                                                               n
 Section F. Auxiliary Power

 1- '?.?.™'l.iง!!X P.ower lYPPty proyjffed on site?
 2. Is it engaged manually or automatically?
 3. What fuel does the generator use?
4. What is the capacity?
 I How often is auxiliary power tested?

6. Are the exhaust gases properly vented?

 Remarks
                                               Yes
                                                  M
                                                        No
                                                        .0
                                                         A
                                                [~] Gasoline
                                                LJ Diesel
                                                LJ Propane
                                                          Spm
                                                  /   |
Yes
Q
 M
 No
 D.
..........
                                                                            |  I Gasoline
                                                                            LJ Diesel
                                                                            LJ Propane
                                                                                   gpm
  /	I

Yes
n
                                                                                                        M
                                                                                                       n
No
D
 A
D
                            |  I Gasoline
                            LJ Diesel
                            LJ Propane
                                  gpm
                                                                                                    I    /
                                                                                                                No
                                                                                                                n
OOH-3380 (8ซ1) p.Sat9

-------

-------
PART IV. General Information
Section A. Treatment - Chemical Feed
Feeder 1
1 . Treatment objective
2. Chemical used
3. Feeder type
4. Dosage in ppm
5. Where is chemical fed
to system?
6. Is adequate chemical Yes No
storage available? I ] LJ
7. Is there a 30 day minimum . — \ , — i
inventory? I — I I — I
8. Are feed lines color coded? | | | |
9. Do feed lines clog? Q Q
10. Is there adequate dust control? Q Q
1 1 . Frequency of feeder
calibration I 	 /, I
12. Overall condition of feeder

Section B. Aerators
1 . Type of aerator
2. Treatment objective
3. Overall condition
Yes
4. Any operational problems? i — i
Section C. Rapid Mix
1. Type of rapid mix units
2. Number of units available I
3. What chemicals are used?
Yes
4. Is there proper mixing? i — i
5. Can the energy gradient be varied? Q
6. Overall condition of rapid mix units
Feeder 2 Feeders Feed

. .,



Yes No Yes No Yes
n n an n
an an a
an an a
n a an a
n n an a
i / i i / i i /






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JJ

No
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DOH-3380 (B/91)  (Xซd9

-------
  Section D. Flocculation
  1. Type of flocculation units
  2. Number of f locculation basins provided
  3. How Is energy gradient varied?
     Speed
               Paddles
 ;,•   • ••  . ! i   	is!1!'         siiaiB   ป
  4. Is the floe size maintained to the
    clarification basin?
Yes
No
  5. Is there adequate detention time?
D
    Time In minutes
  S. Is there proper flow through velocity?
Yes     No
n     n
    Velocity In feet per second (FPS)
  7. Frequency of equipment maintenance
 8. OveraH condition of basins/equipment
  Section E. Clarification
 1. Type of darif tors
2. Number of basins provided
3. What fs the detention time?
11 :•••'• I , : i| ,nr ^
X Is there shorNjircuiting?
i,;, ' ", '!'' >!' , , ,' !L '.,( T ' t
5. Is effluent weir flow level and uniform?


fes
n
a





J
NO ' . ; • ;;•; ' ' ' "„ ;;|
n
a
               1	i"!	 . •:   1;:"ii I.
   Is there excessive flocculation
;,,,  carryoverfbfilters?
n     n
 7. Type of cleaning method
   Frequency of cleaning
 I	/
j
                                           Yes     No
 8, If tubes are used, do they self-clean?      i—|     |—I
 9. Installation angle of tubes
D7.5"
 10. Method of cleaning top tubes
 11. General condition of clarification units
 DOH-33M
             p.7o*0

-------
  Section F.

     F1. Fitters

 1. Type of filter

 2. Number of filters


 3. Operating rate, gpm/sq. ft.


 4. Approved design rate


 5. Are fitter runs too short?
                                                  Yes     No
                                                  D     D
 6. Head loss/filter rate after backwash (gpm/sq. ft.)
 7. Head loss/filter rate at backwash time (gpm/sq. ft.)
                                                   Yes     No
                                                   n     n
      backwash flow rate gauges
      head loss gauges
      flow rate gauges
8. Are the following installed?
9. Condition of wash troughs

10. Is the backwash rate adequate?

11. Is there adequate bed expansion during backwash?

12. Is there a surface (air) wash provided?

13. Is backflow protection provided for the surface
   wash water?
                                                   n
    F2. Media
                                                    Filter #1
                                                                               Fitter #2
                                                                                                          Filter #3
 1. What type of media is used?
2. What is the depth of the media?
                                                           in.
3. Are dead spots present?
                                                  Yes     No
                                                  D     D
                                                                                      in.
                                                                                Yes      No
                                                                                n      n
      in.
Yes      No
n     n
4. Are cracks injhe media evident?

5.1
                  of uneven media layering?
                                                   Q
6. A re mud balls present?
                                                   n
7. Date media last analyzed
                                                    Mo  Day  Yr
                                                   I    I    I     I
8. Uniformity coefficient
9. What is the effective size?
1 ฐ- w.hatLfethe.particle;shape ofthe',medja?_

11. Is additional media stored on the site?
                                                  Yes     No
                                                  D     D
DOH-3380 (Ml) p.8o(9
                                                                                n     n
                                                                                n     n
                                                                                        n
                                                                               Mo  Day  Yr
                                                                                  I    I
                                                                                Yes     No
                                                                                n     n
Mo  Day  Yr
   I     I
Yes
No
n

-------
    F2. DIatomaceous Earth Filters


 1. Is ft pressure or vacuum?
 2. What Is the precoat rata?
5. What Is the body feed rate?
Fitter #1
 P      V
D    D
 LU
                                                Yes     No
 3, Does the precoat have adequate thickness?         r~I     r—i


 4. Is theijpreooial^waterlEgtabje?	LJ	LJ
6, Is the body teed rate adequate?
7. What type of backwash Is provided?
Filter #2

  P       V
 n
 UJ	
 Yes     No
 D     a
 a     a
                           a    a
                Filter #3
                   P      V
                  D    D
                                                    Yes
                                                    B
                                                   _
                                                   ..uu.
                                                   _
                          No
                          a
 Section G. Backwash Waste
 Section H. Clarification Sludge


 1. Describe type of treatment process.





2. Does the treatment process have DEC approval?
3. Is the wash water recycled?
If yes, where?
Condition of disposal facility







Yes
n
n









No
n
n




.'




Yes
D
D









No
n
n




,


. . i 	

Yes No
n n
	 	 n_Q|
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Yes
n


No
D


Yes No
D D


Yes
n
•

No
D
 3. How Is the sludge ultimately disposed of?_
                         ;:f IF
4. Is the supernatant recycled?
                                                Yes
        No
       D
5. Does the treatment process have DEC approval?     r~|    r"j
  Condition of disposal facility.
 Yes
 n
No
n
                           n    n
Yes
D
                           n
 No

"n
OOH-33M (W1) pL9o<9

-------
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LOCAL HEALTH DEPARTMENT
PUBLIC WATER SUPPLY INSPECTION/SANITARY SURVEY

DEMO SYSTEM                       PWS ID: 9939999
INSPECTION/SURVEY DATE:  03/28/95         STAFF: JONES

CODE REQUIREMENT
   03/29/95
COMPLIANCE
1)  WATER SOURCE PROTECTION  (5-1.12,14)
     This is a sample of comments section for each   que
     stion.

2)  NEW CONSTRUCTION/MODIFICATIONS/REPAIRS  (5-1.20...22)
   ป 1 ซ
   ป 1 ซ
3) EMERGENCY PLANS & RESPONSE  (5-1.23,25,26,33)
   ป 1 ซ
4) TREATMENT MAINTAINED  (DISINFECTION)  (5-1.30)
   ป 1 ซ
5) TREATMENT MAINTAINED  (OTHER TREATMENT)  (5-1.30)
   ป 1 ซ
6) ADEQUATE SYSTEM PRESSURE  (5-1.27)
7) CROSS CONNECTION CONTROL  (5-1.31)
   ป 1 ซ
   ป 1 ซ
8) WATER PLANT OPERATOR CERTIFICATION  (5-4)
   ป 1 ซ
9) OPERATION REPORTS  (5-1.72)
   ป 1 ซ
10) PUBLIC NOTIFICATION  (5-1.50...52)
   ป 1 ซ
11) WATER QUALITY COMPLIANCE  (5-1.50...52)
   ป 1 ซ
COMPLIANCE KEY:  1-Compliance,  2-Code  Violation,  3-Unknown,
4-Not Applicable,  5-Disinfection Waiver

Disinf. Waiver Effective:    /   /   Expires:    /   /   Reviewed:
Reduced Microbiological  Monitoring Date:     /  /
Cross Connection Devices:   Installed: 4   Tested:  4

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   EPA REGION IV
Onsite Inspection Report Form

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         EPA Region IV On-Site Inspection Report Form
                   ON  SITE INSPECTION REPORT
        (Part I:  To be  completed by  State, Indian Land, and/or PWS)
Date:
Name of PWS:
Mailing address:
County:
                             Phone:

                             PWS IDS:
Physical location and directions:
Name, address,  and phone no.  of  Owner or Person Legally Responsible;
Name(s) of Operators:
Certification/type(s):
Last Sanitary Survey completed:
PWS source(s):
PWS TYPE
D Community
D Non-Community
Q Transient Non-Community
Q Non-Transient Non-Community
SERVICE DATA

Service Area:
D Residential
D Industrial
D School
D Other:
Population (Year round):  	
Summer: 	 Winter:  	
Connections:  	
Factoring method or actual
calculation:  	
Water (gal/day)
  in house use:
  consumer use:
  raw water pumped:
  water lost: 	
Purchased from:
Sold to: 	
In past 5 years have there been any?
  Interruptions in service D
  Reports of waterborne disease D
  Complaints about water quality P
                        RESERVOIRS, LAKES, AND STREAMS

                        Name(s):	
                        Lat:.
                  Long:.
                       Area:.
                                                        Volume:
                        Rate of flow (gal) :.
Frequency of intake inspection;

Date of last inspection 	

STORAGE TANK(S)

Number and type  of material:
ground level: 	
underground:  	
t ower:  	
                        Volume  (gal):
                          gravity 	
                   pressure
                                        Total days supply (all sources)
                        WATER TREATMENT DATA

                        Daily output  (gal/day):
                          design	  average
                          maximum

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WELL INFORMATION
Well Number
123
Latitude
Longitude
Well housed
Date drilled
Total depth (ft)
Rate of flow
Pump set at
Type of pump
























COMMENTS:
DISTRIBUTION DATA
System Number
123
Type
Origin
Material
Interior Diameter
Length















COMMENTS:
Not* i
If more than three wells or three distribution systems exist please
use as many copies of this page as are necessary.

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MONITORING AND RECORDS
VIOLATIONS
Type of violation
M/R:
MCL:
Public Notice (M/R)
Public Notice (MCL)
Month and year








Contaminant




Federal or
State




HIGH SERVICE PUMPS
Pump number
12 3
Type
Make
Model
Capacity
Date installed
Last
Maintenance


















COMMENTS:
          If more  than  three pumps exist please use as many copies of this
          page as  are necessary.

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                   ON  SITE  INSPECTION REPORT
               (Part II: To be completed during on site visit)
Name of PWS:
PWS Source: .
                         PWS ID #:
SPRXNQS AND INFILTRATION GALLERIES
                     RESERVOIRS,  LAKES,  AND STREAMS
How   is   access
coritrpliecl?
    " p Ownership
     P Ordinances
     D Fencing
     O Uncontrolled
Sources of potential pollution:
Watershed survey?   O Yes  D No
Date 	  Agency 	
to  water   source   Sources of potential pollution:
Describe supply intake:
Describe seasonal or other conditions
which change water quality:
Overall service rating:
     Satisfactory         D
     Unsatisfactory       D
     Not Applicable       D
Comments:
                     Watershed survey?   D Yes  D No
                     Date	  Agency 	
                     Surface   treatment   of   contained
                     water?    D Yes  O No
                                         i
                     Area around intake restricted?
                     O Yes  D No    Radius (ft)  	
                     Multiple intakes at different levels?
                          D Yes  D No
                     Intakes screened?    O Yes  D No

                     Frequency of intake inspection:
                     Describe seasonal or" other conditions
                     which change waterquality:
                     Raw water measurement for:
                     Turbidity 	  PH _
                     Temp 	  TC __
                     Giardia cyst 	
                     Overall service rating:
                          Satisfactory        D
                          Unsatisfactory      D
                          Not Applicable      D
                                       Comments:

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MONITORING AND RECORDS
Number of bacteria samples taken
per month: 	

Is sampling procedure
adequate?   D Yes D No D NA

Are  copies  of  monitoring  results,
system records,  and plans:
 retained on premises?  D Yes D No
 available to surveyor? D Yes D No

Samples taken during survey?
     D Yes D No
 type		
 results		
Laboratory certified by state for:
     Bacti/Turb? D Yes D No D NA
     Chem/Rad?   D Yes D No D NA

Overall service rating:
     Satisfactory        D
     Unsatisfactory      D
     Not Applicable      D
Comment s:
WATER TREATMENT DATA

Plant schematic readily available and
up to date?    D Yes D No

Types of treatment:
     D Aeration     D  Coagulation
     D Flocculation D  Sedimentation
     D Filtration   D  Disinfection
     D Fluoridation
     D Corrosion Control Inhibitors
     D Other	
Mixing, coagulation, flocculation and
sedimentation:
  Are chemical dosages based on
  laboratory data?  D Yes D No
  If not then what?
  Chemicals used.
Filtration:
     Type _
Media
Backwash determining factor(s):
     D Turbidity         D Time
     D Automatic setting D Headless
     D Other 	

Average time between backwash: 	
Violation of finished water turbidity
in past year?   D Yes D No

Standby equipment?       D Yes D No
In good working order?   D Yes D No

Spare parts available?   D Yes D No

Missing or altered data? D Yes D No
  If "yes" explain: 	
Possible   falsification   of  system
files?   D Yes D No
(if "yes" explain): 	


Disinfection: D liquid  D gas
     Method in use:
     D Chlorine gas/liquid D Ozone
     D Na hypochlorite    D Iodine
     D Ca hypochlorite    D UV
     D Chloramines        D Ammonia
     D Other: 	
Dosage	
Point of application
Contact  time between  injection and
first point of use? 	

Residual monitored? D Yes D No
TTHMs evaluated?    D Yes D No D NA

Overall service rating:
     Satisfactory        D
     Unsatisfactory      D
     Not Applicable      D
                                       Comments:

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                      MT,:.'! ...... :'! p yes 'P  No ...........

 Overall  service  rating:
       Satisfactory          P
       Unsatisfactory       P
      Not Applicable       P
 Comments:
 DISTRIBUTION DATA

 Cross connection control  program?
 ;   '"j'P Yes P No  ' ......... "^
 Adequate maintenance program?
      P Yes P No
 Plans of system available &  current?
;: ;    P Yes P No
 Adequate pressure throughout the
 distribution system  (min  20  psi)?
      P Yes P No
 Interconnection with other system?
      P Yes P No
 pescribe: ______
 Overall service rating:
I-:!1"    :" Satisfactory .......     P
:;|  •!  'Unsatisfactory"     P
      Not Applicable       P
 Comments : _
   Chemicals and supplies
   stored properly?

   Adequate ventilation
   in necessary areas?

   Adequate safety equipment
   provided and required?

   Breathing apparatus
          r ,,',',„    I. .I,ปif ' Mil 11,
   Chlorine doors posted
   with warnings?
   Chlorine doors open
   outward to outside?

   Fan in chlorine room
   with vent to outside?

   Leak detector in
   chlorine room?

   Chlorine feed and
   storage isolated from
   other facilities?

   Chlorine cylinders
   adequately restrained?
   Chlorine leak kits
   available?

   Emergency plan for
   all areas?
   Employees familiar with
   emergency plan?

   Backup power?

   Cont ingency/Emergency
   Operating Plan?

   Staff  completed safety
   training?
                      il
   Overall service rating:
       Satisfactory '" "
       Unsatisfactory
       Not Applicable
P Yes  P No


P Yes  P No
     ; 	, ,, ' ,„, '{i,

P Yes  P No

P Yes  P No
i.  . -  ,	""si ' i"

P Yes  P No
  	t!

P Yes  P NQ
          fi.

P Yes  P NO


P Yes  P No


          i

P Yes  P No



P Yes  P No


P Yes  P No

           i

P Yes  P No



P Yes  P No

P Yes  P No



P Yes  P No



P Yes  P No
P
P
P

  Comments:

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SECURITY
(Please place "X" in appropriate boxes)
Patrolled Fenced Locked
Wells
Springs and infiltration galleries
Stream intakes
Reservoirs and lakes
Pump houses
Treatment facilities
Storage tanks
Manholes and vaults
Chemical storage shed



























Access to all facilities restricted to authorized personnel?

Overall service rating:
     Satisfactory        D
     Unsatisfactory      D
     Not Applicable      D
                                       D Yes  D No
Comments:
COMPREHENSIVE OVERALL RATING FOR ENTIRE FACILITY
     Satisfactory
     Unsatisfactory
     Not Applicable
D
D
D

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.I'l     11     ' I I      111  ill     "   i,,.'. •.'.
 ADDENDA. - RECOMMENDATIONS -  SUMMARY
                                                              ,	I
 Pleas* make drawings and schematics on back oฃ thim  paaซ>


 Notet      If system has  a diagram or  schematic  readily  available please

            attach to back of this pag-e.
 Survey conducted by:


 6thers present:
 !:i'|!!'ป  ,  •  *T             ,,-
                                        8

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             ON SITE  INSPECTION  REPORT  SUMMARY
Sys t em Name:.
PWS ID: 	
Address:	
                                           .Inspection Date;.
Class:
Official  Party:
Address:	
Operator:	
Address:  	
No. Connections:.
                      _Tel. :.
                      Tel. :.
                      Tel. :.
      _No.  Meter:
.Population:.
Field Chemical Analysis:  pH:.
                         _C12:
Source:.
         _Water Rates:
OVERALIj  GENERAL RATINGS:


SPRINGS AND INFILTRATION GALLERIES    O SAT    O UNSAT


RESERVOIRS, LAKHS, AND STREAMS       Cl SAT    O UNSAT


MONITORING AND RECORDS              D SAT    dUNSAT


WATER TREATMENT DATA                El SAT    Q UNSAT


STORAGE TANKS                      d SAT    d UNSAT


DISTRIBUTION DATA                  D SAT    O UNSAT


SAFETY                 .           CI SAT    D UNSAT


SECURITY                          d SAT    a UNSAT


COMMENTS\RECOMMENDATIONS:	
                             ON/A

                             E3N/A

                             ON/A

                             C3N/A

                             a N/A

                             ClN/A

                             O N/A

                             a N/A
PROJECT MANAGER \INSPECTOR:.
                              TEL:.

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;;   ON SITE INSPECTION REPORT  SUMMARY
 '.I.PAGE 2            "
                                                                1	I—-'-:
   System Name:
  COMMENTS\RECOMMENDATIONS  (cont inued)
  PROJECT MANAGERNINSPECTOR:
TEL. :
                                         10

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   EPA REGION VIII
•   Sanitary Survey Form

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                                   U.S. EPA REGION VIII
                           DRINKING WATER BRANCH (8WM-DW-FWSIE)
                               999 - 18TH STREET, SUITE 500
                               DENVER, COLORADO  80202-2405
                          Phones: 1-800-227-8917, (303) 293-1413

                                      SANITARY SURVEY

                                   ADMINISTRATIVE DATA
1.    Date of Survey:	      PWS ID No.:.
2.    Classification: 	
3.    Name of PWS:	.	
4.    Mailing address:  	
5.    County: 	 Telephone:
6.    Physical location and directions: 	
7.    Name of Surveyor:	
8.    Prior Survey (By whom and date):	
9.    Date of VOC vulnerability & score:	
10.   Date of GWUDISW assessment & score:	
11.   Name and phone No. of Owner or Person Legally Responsible, e.g. Mayor, or City
      Manager:(circle which)  	
12.   Name(s) and phone no(s). of Public Works Director, City Engineer,  and/or Water
      Plant Superintendent: (circle which)  	
13.   Name(s) and phone no(s). of Operators: 	
14.   Certification(s) type and date 	
15.   Person contacted for survey and phone no.:
The following abbreviations will be used throughout this document
NI = No Information        NA = Not Applicable     NR = Not Requested
(Attach any available maps or diagrams of system to this report.)
Rev. 4-93 bj/jll

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          , HHttS1.!1!1 SB?:!	-'" I	I'Wt'1 IBS ',J
                                            •'> . I,;! !';'• f ......
                                                             ซ ...... il'I! ...... H
1.
2.

3.
4.
5.
6.

7.
                                                                                            I
                                  SERVICE DATA.
Service Area(s)	
Owner type (circle which)    Private Mixed public/private    Federal gov't
      State goy't       Local gov't       Native American
Population...  High	Low	 Aver, daily
Period of  open	  Per. qual'd as FWS	.
No. of Connections 	   Watered?	
Water usage  (gal/day)
Water lost  (gal/day).
 (For ccrnmunity systems only)  Water usage per person/day	
Water sold to (Name(s) of consecutive system(s) & FWS ID#)
      Have there been any interruptions in service ...
            a.    during the past year?         	
            b.    during the past 5 years?      	
            c.   ; "wijen, i where,  why and how long?  	
      Have there been any reports of waterborne disease?.
      If yes, give details  	
                                        SOURCE DATA
FOR COC3SECUTIVE SYSTEMS
1.
2.
3.

4.
5.
Water purchased from (syst.  name & PWS ID#)  	
Water source type:   Ground  	  Surface
Does this PWS have  another PWS consecutive to it?
If so, name and PWS ID#     -	
If a water hauler is involved...
      a,    does  he haul only water?
            c.
            d.
            e.
            f.
             if his source is a surface source, is there a disinfection residual
             remaining at the time of delivery?	
             how often does he disinfect his tank? 	\	
             1 '!:I.*l!l|j|iiijl! ii'fi'1:iil|||||ปi':111 •  , i ',	'!!!">' 'i,,i',. •! ,,",,:"', :' i -;'  „ ,'", 	• ซ,  ;ซ: :f • , • i|,  ' ...,', '",,"-- ,- T;.:V ^^^^^^~ !"!,; |^^^^^^^^^^	
             what other customers does he have? 	
             is there backflow prevention on his tank's hose?
             are there dust caps on the fill points?   	
Does this PWS have booster disinfection?
Include map, if avail able, or make drawing of distribution system.

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WELL INFORMATION
1.    Nature of recharge area       	
2.    How is access to recharge area controlled? 	
3.    Has there been a survey of the recharge area?
      Date	      Agency	
      Are abandoned wells possible sources of pollution?
      Comments  	
5.    Other nearby sources of potential pollution
6.    Formation and/or rock type (if available) ,_
7.    Describe emergency response plan (potential pollution)
CURRENT AND ABANDONED WRT.T.S
1.    Name/Number of well  	
2.    Location:  Latitude 	longitude
      Section	 Township	Range
3.    Is the well housed?	      Pitless adapter?
      If pit vault present, is vault... open	covered 	
4.    Date drilled
5.    Well depth (total in ft)
      Hole size (in) 	Casing size	Depth
      Perforations: Size	 Total # 	
             Depth	
8.    -Pump set at  ______	  Type of pump
9.    Yield/Design rate of flow (gpm)	•_
10.   Well head properly sealed?	
11.   Subject to flooding?	
12.   Casing 12 in. above ground?  	
13.   Vent 18 in. above ground?  	
14.   Vent facing downward & screened?
15.   Vforking sample cock?  	
16.   Is there emergency power?
      Comments  ~C	
SPRINGS AND INFILTRATION

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 1.
 2.

 3.
 4.
 5.
16.
 7.
 8.
~,9."
 10.

 11.

; 12.

 13.
                               Longitude
                         Township
Name/Number   '
location:  Latitude _
Section 	
Yield' (gpn)  ___^	
    ;	rn       .^Ti  ~"     "  ~      :
Describe supply intake 	
Subject to surface"infiltration?    	
Subject to flooding?	
Nature of recharge area       	
How is access to water source controlled?
Sources of potential pollution: 	
Range
Has there been a watershed survey?  	
Date	      Agency  _
How is collection chamber constructed?
Are there seaspnal or other conditions which change water quality?
''Describe	.	,	  		——
                                                                i
Describe emergency response action		
 STREAMS
       Name/Number	
       Location:   Latitude
       Section 	
                               Longitude
                          Township
                                                 Range
 3.
 4.
 5.
 6.

 7.

 8.
 9.

 10.
 Nature of watershed  	
 How is the watershed protected?
 Rate of flow (in gal)
 Sources of potential pollution (nature and distance from intake)
 Has there been a watershed survey?
 Date  	
                                    Agency
 Is there surface treatment of contained water?
 Is the area around the intake restricted?  	
 Radius (ft.)      	
 Are there multiple intakes located at different levels?
     :•'- ' '      '  i i  • itii! •        i-            .    . :  •  .••
 Describe	
       Are the intakes screened?
 12.   Frequency of intake inspection and date of last inspection

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13.   Are there seasonal or other conditions which change water quality?
14.   Describe emergency response plan    	
      Comnents
RESERVOIRS AND LAKES
1.    Name/Number	
2.    Location:  Latitude 	Longitude	
      Section	 Township	Range
3.    Nature of watershed	
4.    How is watershed protected?
5.    Area and volume  	
6.    Sources of potential pollution 	
7.    Has there been a watershed survey?
                                    Agency
8.    Is there surface treatment of contained water?  	
9.    Is the area around the intake restricted? 	
      Radius (ft.)	
10.   Are there multiple intakes located at different levels?
      Describe    	
il.   Are.the intakes screened? 	
12.   Frequency of intake inspection and date of last inspection
13.   Are there seasonal or other conditions which change water quality?
      Describe	
14.   Describe emergency response plan (potential pollution) 	

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                                                                                                I
                             TRANSMISSION DATA.  (KSW WATER)
1.
2.
3.
4.
5,
      Name or designation
      Point of origin  	
      Point of termination
      Date in service  	
      Length  	
Diameter
Material
6.    Pressure range
8.
                     	
      Controls and/or PRVs (describe)
      ARVs(number) 	
      Condition
                                                  Flow Rate (gpm)
      Have there been any breaks in the last two years?
      If yes, describe
      Is tfea pump station subject to flooding?
      Is there emergency power?	
      Pumps
Number



Type



Standby



Flow Rate



Condition




Comments

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                                STORMS DMA (RAW WATER)

TANKS AMD CISTERNS                 ,. •     . .    ,
 1.    Name or designation	
 2.    Number and type of material:  Ground level
                                    Underground
                                    Tower
3.    Volume in Gal:  Gravity	Pressure tank
4.    Total days of supply (all sources)	•'        	
5.    Date(s) in service
6.    Is the site subject to flooding?        .   .	
7.    Is the unit structurally sound and properly maintained?
8.    Are overflow lines...
            a.  turned downward? 	     •
            b.  covered or screened?
            c.  terminated at least 3 diameters above ground?
      Are air vents...
            a.  turned downward? 	
            b.  covered or screened?
      Are drainage lines and cleanout pipes...
            a.  turned downward? 	
            b.  covered or screened?
            c.  terminated at least 3 diameters above ground?
9.    Can the tank(s) be isolated from the system?   :
10.   Is all storage covered or enclosed?  	
11.   When was the tank last cleaned?      .. .  ..   .   ...-.-...,..
12.   If repaired, was it disinfected?	
13.   Describe emergency response plan	• •••

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                                                                                      " : rซr
 RESERVOIRS
 1.    Name/Number oฃ well
 2.    location:  Latitude
'	:      -Section	 '

4.
5.
6.

7.
8.
                                     Longitude
                               Township
                                                 Range
How is reservoir protected?
Area and volume  	
Sources of potential'pollution 	
Is the area around the intake restricted?
Radius (ft.)   	
Are there multiple intakes located at different levels? 	
Frequency of intake inspection and date of last inspection
9.    Describe emergency response plan (potential pollution)
4.
5.

6.
                                  WAIER TRKATMKNT DKEA.
1.    Plant/Office Location and Directions  	
2..    Location:  Latitude 	.     Longitude
      Section			Township 	
                                                 Range
3.    Date plant put on line
Latest modificatiqns	
Plant schematic readily available and up to date?
Daily output (gal/day)	
  Design  	  Average 	
                                                                    Maximum
Types of pre-treatment	
a.    What is the purpose: Disinfection by-products control or particulate removal
      (scratch out inappropriate term)
b.    Chemicals and/or additives used:	
c.    Are chemical dosages based on lab data?	
d.    Do processes appear adequate?	
Conroents  ~C	^	
8.    Filtration
      a-    Type	_			
      b.    Msdia   	
      c.    Length of filter runs 	
      d.    Backwash determining factor(s):  Turbidity
                  Head loss 	  Time 	
      e.    Gallons used per backwash	
                                                             Automatic setting
                                                        Other
                                             8

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 9.
       f.    Percentage loss of  finished water  for backwash:	
       g.    Has there been any  violation of  finished water turbidity in the last year?

       Conments 	
Disinfection
a. Method
b.
c.
d.
e.
f.
g-
Dosaqe
Point of application
What is the contact time between injection and first point of use?
Is disinfectant residual beina monitored?
Have TEHMs been evaluated?
Is there standby disinfection equipment?
In good workinq order?
                  If not, are critical spare parts on hand or available?
      h.    Is there an emergency power source for the disinfection equipment?
      i.    Have there been any interruptions in disinfection in the past year?
10.   Is the facility subject to flooding?
11.   Describe emergency response plan	
                            TOftNSMISSICN DA33V, TREATED WKTER
1.    Service area or designation
2.    Point of origin  	
3.    Point of termination
4.    Date in service
5.    length  	  Diameter	Material
6.    Pressure range	Flow Rate (gpm)
7.    Controls and/or PRVs (describe)  	
8.    ARVs (number)	
9.    Condition 	
10.   Have there been any breaks in the last two years?
      If yes, describe	
11.   Is the pump station subject to flooding?
12.   Is there emergency power?  	
13.   Pumps

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Number



Type



Standby



Flow Rate



Condition



      Comments
                              STORAGE DATA, TREATED WATER
TANKS AND CISTERNS
1.
2.
3.
"4.
5.
6.
7.
8.
 9.
 10.
 11.
 12.
Name or designation	
Number and type of material:  Ground level
                              Underground
                              Tower  	
Volume in Gal:  Gravity  	
                                                       Pressure tank
Total days of supply (all sources)
Date(s) in service
Is the site subject to flooding?    	.—
Is the unit structurally sound and properly maintained?
Are overflow lines...
      a.  turned downward?		
      b.  covered or screened?
      c.  terminated at least 3 diameters above ground?
Are air vents...
      a.  turned downward?		—
      b.  covered or screened? 	.	
       Are drainage lines and cleanout pipes...
             a.   turned downward?	—
             b.   covered or screened?	
             c.   terminated at  least 3 diameters above ground?
 Can the tank(s) be isolated from the system?
 Is all storage covered or enclosed?  	
 When was the tank last cleaned?  _______
 If repaired,  was  it disinfected?	
                                             10

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13.   Describe emergency response plan
      Comments  *C
                                            11

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 2.
 3.
 4.
 5.
 6.

 7.

 8.
 9.
                                    DISIRLbUTJ-ON DATA.

'	'1.  Lines

Main Lines
Dist Lines
Svc Lines
Origin



Material



Inside Diam



Length




Pressure  zones
Area



Pressure
Range



Control
Auto



Manual



Remote




 Cross connection control
Location



Type



Size



Last Tested



 Date of cross connection control training for operator
	'Dead'."ends
 Is tjjgre an adequate maintenance program?
 Describe
 Is there interconnection with any other system?
 Describe
 Are plans of the system available and current?
 Describe emergency response plan (ruptures) 	
                                              12

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                                SAFETY AND SECURITY DATA
1.     Security

ftells
Sprinqs & Infilt. Galleries
Stream intakes
Reservoirs /Lakes
Pump houses
Treat, plant
Storage tanks
Manholes & vaults
Storage shed for chems
Fenced









Locked









How Often
Patrolled









2.    Is access to all facilities restricted to authorized personnel?

      Comments  *C	
 Chlorine Safety
3.
4.
5.
6.
7.
11.
12.
      Is there ongoing chlorine safety training for all water system personnel
      Describe	
      Are chlorine room doors...
      a.    posted with warnings?   •-	,	
      a.    do they open outward?	
      b.    do they open to the exterior of the building? 	
      c.    are they all equipped with crash bars and viewports? 	
Is there a leak detector in the chlorine room with an audible alarm?
Are chlorine feed and storage areas isolated from other facilities? .
Are chlorine areas adequately ventilated?
Are all chlorine cylinders adequately restrained? 	
Are self contained breathing units...
a.    readily available for use in chlorine emergencies?
b.    Where are they stored?	
Are water system personnel adequately trained in the use
and maintenance of the self-contained breathing apparatus?
Are chlorine leak kits available?    	
Are all personnel trained in proper use of chlorine leak kits?
Comments	
                                            13

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Chemical  safety
1.
2,
7.
8,
"I.
2.
3.
5.
 6.

 7.
 8.
Are all treatmentChemicals and maintenance supplies properly stored?
Ace oxidizers,  corrosives, and flamrnables ...
stored in separate areas and in closed,  marked containers?	
Are flammablesstored in appropriate containers...
and cabinets away from combustion sources?
       Is there adequate ventilation in the areas...
       where solvents,  aerosols and chemical feeders  are in use? ___
       Are  adequate masks,  protective clothing and safety equipment.
       provided and required?
Are all personnel trained in proper handling of all utilized chemicals and
materials?	'.	
Are they familiar with the MSDS sheets? 			
Are bulk storage areas physically isolated from treatment areas...
to prevent spills from entering treated or untreated water?
9.     Is the fire department familiar with the facilities and their contents?
                                  MONITORING AND RECORDS
Number of b^cteril sampiฎs
Sample siting pi^f submitted to EPA?
Is sampling procedure adequate?
                                      required
                                        ......
       Corronents  ~
Are copies of monitoring results, system records and plans...
-  Retained on the premises? 	
-  Available "to the surveyor?	
Violations (w/in last 2 yrs)  Date: 	;	Type(s)
    Agency action
          System response
 Samples taken during survey		
 Type 	 Results 	'.	
 Are all system records and plans properly filed and available to the Surveyor?
 Next tests due.
       Inorganic chemicals		
       CJrganic chemicals				
	vocs	;	:	
      • sees  	;		
             Total trihalomethanes
             Radionuclides  	
       Comments  ""C	
                                             14
          ,„ illliiiim *• A : ,,,,1 • ^.'.i'li ;.. ,  ;.i hJinliliiiniilin. .....
                                  i; ^ , jil ..... ..... li: v  1,1,'J. . I „!..:. • ;., i;i i -iih, „ ..... ..'.in , ., I;;:'., :i.. !*!'! ' :!., , •, : i i, ............ KL^ V) • • II' ..... ,ih. ..... lijiiili.!:' Jilji.. .1,: !".. .nJ?., :|

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15

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16


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            Environmental Protection Agency,  Region VIII
                   999 18th St. Suite 500 (8WM-DW)
                     Denver, Colorado 80202-2405

        ASSESSMENT OF GROUND WATER UNDER THE  DIRECT INFLUENCE
         OF SURFACE WATER AND SUBJECT TO SURFACE WATER
         TREATMENT RULE
Name:                                                   PWS# 5600000

Source Name:                                     County:

Date:                 [ ]C [ ]NC [ ]NTNC        Index Points     Scoi


A. TYPE OF SUBSURFACE WATER SOURCE (Circle One)

       Well,  equal to or grater than 50 ft. deep	   0
       Well,  less than 50 ft. deep	   5
       Spring.	   5
       Infiltration Gallery	  10


B. HISTORICAL MICROBIOLOGICAL CONTAMINATION (Circle )

       History or suspected outbreak of Giardia
       or other pathogenic organisms associated with
       surface  water with current system configuration.  50

       Record of total coliform acute MCL violations
       over last 3 years	  30

       Record of total coliform monthly MCL violation
       over last 3 years
            One Month	   5
            Two Months	  10
            Three Months	  20

       Regulatory agency verifies complaints about
       turbidity or suspected waterborne disease	  10


C. HYDROGEOLOGICAL FEATURES (Circle)

       Distance between a surface water source and
       casing or nearest collector lateral
            Over 200 ft	   0
            100 - 200 ft	   5
            Less than 100 ft	  10

       Intake is located on floodplain at approximate
       altitude of stream	  20

       Surface runoff drains toward intake	  15

       Exposed aquifer that is coarse alluvial,
       cavernous, or fractured is used for water supply 15

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D. WATER INTAKE STRUCTURE  (Circle)

       Poorly constructed well, or spring collection
       chamber (uncased, or casing not cemented  to  depth
       of at least 20 feet below land surface)	  15

       Poor sanitary seal, or seal without
       acceptable material	„	  15

       Intake open to atmosphere	  15
   ' ,1         I '!'   ' 'I1'1         "''      ,           "         '! ;," '  ,!•" •
       Leaks of source collector that allow entry
       of surface water	  15
                                         TOTAL SCORE
COMMENTS:
   Analyst:  Mike Sposit

re.vised 10/22/91

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     The GWUDISW assessment, will be incorporated into sanitary
survey visits.  This assessment form is designed-'for the first
round screening based on the field observations and record review
of a PWS.                     ,         ,  .

     If a PWS scores above the criteria EPA Region VIII set
above, the PWS has 3 options to proceed:  •  ,   -

          The first option,is to improve or modify intake
     structure(s), if item D .makes up most of the•points.

          The second option is to collect and analyze at least 2
     particulate samples (one collected in dry season, and one
     collected in wet season).

          The third option is to monitor the source water quality
     daily, from Monday to Friday, for at least 4 consecutive
     calender quarters.

     A PWS, which scores above the set criteria,uhas.to either do
the particulate analysis and/or start a water quality monitoring
program immediately, but no later than 6 months of this
assessment.

     The most convincing data for the determination are the
particulate analyses.  We should recommend a PWS do the
particulate analyses.  And it is the responsibility of a PWS to
collect the samples for particulate analyses.

     A PWS, which scores above the set criteria, will be a
GWUDISW and start to monitor as specified in the SWTR; unless the
PWS can prove otherwise (through particulate analysis, source
water .monitoring, or improvement).

     Based on the test or monitoring results, EPA will make the
finail determination about the water supply source.
REVISED  10-22-1991

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            Environmental Protection Agency, Region VIII
                   999 18th St.  Suite 500 (8WM-DW)
                     Denver, Colorado 80202-2405

        VULNERABILITY INDEX FOR VOLATILE ORGANIC .CHEMICALS
            IN PUBLIC WATER SUPPLIES IN REGION VIII


Name:                                           ...      PV7S#  5600000

County:                           [  ]C [ ]NC [ ]NTNC     [ ]GW   f  ]SW

                                     Index Points         Score


LOCALLY KNOWN HAZARDS

     Chemical analysis of any
     regulated VOC exceeding MCL
     Tn water supply	50             	
     Chemical analysis of
     any VOC detected
     Tn water supply	...50

     Significant VOC spill
     in last three years	....15

     Significant VOC spill
     more than three years ago	10

LOCAL HAZARDOUS WASTE SITES

     CERCLA, RCRA, or LUST site
     that generates VOCs within        two points
     metropolitan area	per site
     metropolitan area                 No.sites	i

     Use, disposal, or storage
     of VOCs within metropolitan
     area..	10

WATERSHED PROTECTION

     Unprotected	15

     Public and agriculture are
     denied access to watershed	12

     New industry is denied
     access to watershed	 9

     New industry, public, and
     agriculture are denied
     access to watershed	*	 6

     New industry, public,
     agriculture, and transportation
     are denied access to watershed	0

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                                     Index Points
               Score
 POPULATION OFSYSTEM
  (rounded  to nearest  thousand)

      d  to  1,000.7		 1
    1,000 to 2,000  etc.	 2
      'i     " , '']	I f'-Hllli          '       -" ,
             lii  ""i!                         ' ,
 MISCELLANEOUS

      Large water system nearby	 5

 CHARACTERISTICS OF GROUND-WATER SYSTEMS

      Infiltration  gallery
      or spring. ..	10

      Well  depths (feet)
           0 to 100		10
        100 to 200	 7
        200 to.500,....	,.,.,.... 3
      More  than 500	 6

      Poorly constructed well  (uncased,
     or casing not cemented to depth of
      at least  20 feet below surface).	10

     Stream in vicinity of wells,
     gallery,  or spring   	-5

     Coarse alluvial, cavernous
     or highly fractured aquifer
     used  for  water supply	 3
                                   TOTAL SCORE
                                                     it;'	1:
     Tfie vulnerability index is the total of all index points for each
city. A vulnerability assessment is required every 3 years for water
systems with more than 500 service connections; an assessment is
required every 5 years for systems with fewer than 500 service
connections.
    Specal vulnerability test for Ethylene Dibromide  (EDB) and 1,2
Dibromo-3-Chloropropane  (DBCP). Note: Nationwide about 10 years ago,
300 millpn Ibs. of these two VOC's were used annually.
  1 .1    Is'' i "  ]    ' 'I':!' '''i1!"1!!, •' '      ' ','""'','' ' i    ''  •'  ' .• •   ' "',„•"' 'i!1 n'1 • i'i ' /• J  11"' '•', '   , ii.
Is PWS vulnerable to EDB(gasoline additive/pesticide)?
Is PWSvulnerable to DBCP  (pesticide)?
If vulnerable, state why:
      ND ป Not Detected



 \alyst __Mike Sposit	

revised 05/21/91
]Yes
]Yes
                        ]No
                        ]No
Date _May 21, 1991_
                                                                      i	l|! l.lllBiLi

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Ref:  8WM-DW-PWSIE
                                         February  9,  1995
1~
c/o 2"
3~
4~, 5"  6"

                                   RE:   Ground Water Under The
                                         Direct Influence  Of
                                         surface Water (GWUDISW)
                                         PWS  ID# 7" 8"
Dear 9":

     This letter concerns  the  ground water source that supplies
water for your public water system.

     The Surface Water  Treatment Rule (SWTR)  requires that each
ground water source, including wells,  springs, and infiltration
galleries, be assessed  to  determine  if it is influenced by
surface water.  If  a ground water source is  determined to be
under the direct influence of  surface water,  the  system has to
either provide filtration  or meet the filtration avoidance
criteria  (40 CFR Section 141.70).

     The most recent on-site sanitary survey of  your water system
included the first  screening in the  process  of assessing the
influence,  if any,  of  surface  water  on the ground water source.

     This first assessment indicated  the possibility that your ground water supply
     source(s) might be directly Influenced by surface water.

     In  order  for  us  to make a final determination, we must
acquire  further  information.

           The  most conclusive information can be obtained by
           conducting a microscopic particulate analysis  - or  MPA.
           The  method is used to determine if  certain  surface
           water indicators - microscopic particulates -  are
           present or absent in the ground water  source.

      In some cases other options exist:

           It is possible that structural improvements of the
           surface facilities will assure that the  source will be
           protected from the  influences  of surface  water.

           A third option involves water quality  parameter (WQP)
           monitoring.  Under  this option, you must moni-tor WQPs
           (four parameters) for  at  least a year  and submit the

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             data to EPA for determination.   If interested,  please
             contact us for more information on this option.

        Our preferred option is MPA testing.  With MPA,  a minimum of
  three raw-water samples from each source  are required in order to
  make  a determination.   At least two of the samples must be
  collected  in the wet season - from late March to late June -  when
  the spring run-off occurs and the ground  water source is most
  susceptible to surface water influence.  The third sample can be
  collected  during a dryer period.

        The MPA sampling, or one of the other options, should be
     H, • j "  .'•(•, ; jiir 'MS .-!	 % ,.  SB,?		  •	 •,.,.	f- .-. •	'.	 ,      . .
        completed by September 1996.  Please advise us as to how you wish
     "'  .to proceed.
	:    ",,,   ' •• .;,:;;•. ™ 	        •     •    ' •	     ••'   :•• I    ••  •'..
        The collecting of MPA samples is a technical process and
  requires special equipment.   For these reasons,  EPA is offering
  technical  assistance in the form of --providing people and
  equipment  forMPA sampling.   The laboratory cost for the analysis
  ofthe samples is the responsibility of the public water supply
  owner/operator.

       !it  should be emphasized that we are  not requiring you to use
  EPJl's  teclmical  assistance or to use a particular laboratory.
:;"; Ybii shoulCI understand",  however,  that it is your responsibility to
  provide, in  a timely manner,  the  necessary data to make a final
  determination about your ground water source.

        If  you  elect to arrange for the MPA  testing yourself, be
  sure  that you'check-with the laboratory you select prior to the
  actual sampling.  We are enclosing a list of MPA laboratories for
  your  information.   This  reference does not -imply any endorsement
  or certification from EPA.

        If  you  select  one of the other options,  you must advise  us
  so that  we can monitor your structural improvements and/or concur
  •in your  WQP  testing.

        If  you  wish to take advantage of EPA's technical assistance,
  you may  contact  Chuck Lamb at 1-800-227-8917,  ext. 1428.  He  will
  be glad  to answer your questions  or explain the options to you.
  If you desire, he will arrange an appointment with you to sample
  your  source(s) for  MPA.

        You may also contact Mary Wu on ext. 1698 or (303) 293-1698
  for more information.

                                      Sincerely,
  Enclosure
  FCD:  February 9, 1995,
          Tony Medrano
          Chief, PWS Implementation and
          Enforcement Section

Clarnb,   Cf 1,  C: \DATA\WP\GWA\MPA1ST. LTR

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                    SYSTEM CASE STUDY for GWUI
                                                    Date
Location:	*ws   56

 Source:	 Evaluator:	
Aquifer Type:
Unconsolidated:  Silt	 Sand	 Sand/Gravel	 Gravel	
                    Cobbles	 Boulders	
Consolidated: Sandstone	Limestone (karst)	Volcanic (lava)
               Fractured Bed  Rock	
Identify rock type  - Sandstone, Limestone,  Shale,  Siltstone,
Granite, etc.	
Note: Multiple Aquifer  Types?_
Source Type:
Spring	  Infiltration Gallery	 Well

Collection  Device:
Direct	  Collection Box	
Ave. daily  discharge	 gpm Max.  daily discharge	 gpm
Is source used  seasonally or intermittently? No	 Yes	

Microbiological Quality:
Basis of potential  source contamination from
Giardia/Cryptosporidium and estimated distance from source water?
Surfacewater	 Type	Distance	ft.
Septic System	 Type_	Distance	ft.
Wastewater	 Type	:	 Distance	ft.
Other__	Distance	ft.

Has there ever  been a waterborne disease outbreak associated with
this source? No	  Yes	 If yes explain.
Have  there been bacteriological MCL violations within the last
five  years associated with this, source? No	 Yes	 If yes,
describe.
Have  there been consumer complaints within the past five years
associated with this source? No	 Yes	 If yes, describe
nature.
Comments:  Frequency: Remedial Action:
     Bill Jollcy
     Wyoming Stale Vctcrinaiy Lab 1174 Snowy Range Rd. Laramie. Wyoming 82070 (307)742-6638

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ป-0ปii> UJCUC L-jLOn I
Does this  source meet construction  specifications  including
good sanitary practices regarding location,  construction, seal,
etc.  to prevent  the entrance of surfacewater?
Points to  check:  surface seal,  casing, depth of  casing,  and
flooding.    Acceptable	.Unacceptable	
  Fife No..
                        MPA Environmental Support Data
                     PWSNo.	.
                                                   Dale:
  Weather ComllUons:
  Last Rain; Dntc   I   I
Time
Inches
  Spring Ron Off:  Date Started _/__/__ Ended __/_/__
  Note:	.	
  Current Temperature:   Air	 ซ C   Typo of Day: t 1 Cold [ \ Warm t 1 Diy [1 Wet
                                                         :  i
  Sutlacowntcr:  Distance to Groundwater Source	feet

           Condition of Stream: { ] Clear I J Muddy I J Low I 1 High I J Slow [ ] Fast

              Approximate Altitude of Stream;  	fcot
  Subsmface Water Table:
     Area Geology:	
  .feet  Condition of Soil: [] Wet U Dry
        Pumping Rate;   	gpm 	% of Design or maximum
                                                           1
                                                           ,j
     Surface Area around well site: Evidence of [J Cattle [] Sheep [] Wildlife [] Other
  Notes:
Relinquished 8y!
Rellnqulihed By:
Relinquished By:
Afflllitlon:
Affiliation:
Affliction:
Oate/Ilme:
Oat*/ lime:
Oite/tlme:
rt limplei rectlved In good condition?
Received by:
Received by:
Received by:
Affiliation:
Affiliation:
Affiliation:
Date/lime:
Dale/ lime:
Date/Time:
Rcnwrks:
                                                         	'::::	l:1...

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                   ENCLOSURES TO NEW SYSTEM PACKETS
NC-GRD

BACTI SAMPLING
BACTI SAMPL TRNG  GUIDE
CERTIFIED LABS  (MAY  91)
CHLORINE RES TEST KITS
DISINFECTION
PUBLIC NOTICE
  - LEAD
  - PN FOR PWS
  - MAND LANGUAGE
REGULATION (40  CFR)
SODIUM & INORG
NC-SURF

BACTI SAMPLING
BACTI SAMPL TRNG GUIDE
CERTIFIED LABS  (MAY  91)
CHLORINE RES TEST KITS
DISINFECTION
NEPHELOMETRIC TURBID.
PUBLIC NOTICE
  - LEAD
  - PN FOR PWS
  - MAND LANGUAGE
REGULATION (40  CFR)
SODIUM & INORGAN
TURBIDITY FORM
COM-GRD

BACTI SAMPLING
BACTI SAMPL TRNG  GUIDE
CERTIFIED LABS  (MAY 91)
CHLOR. RES. TEST  KITS
CORROSIVITY
DISINFECTION
DISTRIB. SYS MAT  SURV
PUBLIC NOTICE
 - LEAD
 - PN FOR PWS
 - MAND LANGUAGE
RAD GUIDELINES
RAD SAMPLE ANALY
REGULATION (40  CFR)
SODIUM & INORG
THM MONITOR
VOC
NTNC-GRD

BACTI SAMPLING
BACTI SAMPL  TRNG GUIDE
CERTIFIED LABS  (l^fi^ 9f)
CHLORINE RES TEST KITS
DISINFECTION
PUBLIC NOTICE
  - LEAD
  - PN FOR PWS
  - MAND LANGUAGE
REGULATION  (40  CFR)
SODIUM & INORGAN
VOC
COMM-SURF

BACTI SAMPLING
BACTI SAMPL TRNG  GUIDE
CERTIFIED LABS  (MAY 91)
CHLOR. RES. TEST  KITS
CORROSIVITY
DISINFECTION
DISTRIB. SYS MAT  SURV
NEPHELOMETRIC TURBID.
PUBLIC NOTICE
  - LEAD
  - PN FOR PWS
  - MAND LANGUAGE
RAD GUIDELINES
RAD SAMPLE ANALY
REGULATION (40  CFR)
SODIUM & INORG
THM MONITOR
TURBIDITY FORM
VOC

  NTNC-SURF
  BACTI SAMPLING
  BACTI SAMPLING TRNG GUIDE
  CERTIFIED  LABS (tf$& 9t)
  CHLORINE RES  TEST KITS
  DISINFECTION
  NEPHELOMETRIC TURBID.
  PUBLIC NOTICE
    - LEAD
    - PN FOR PWS
    - MAND LANGUAGE
  REGULATION (40 CFR)
  SODIUM & INORGAN
  TURBIDITY  FORM
  VOC
CONSECUTIVE

BACTI SAMPLING
BACTI SAMP TRNG GDE
CERTIFIED LABS-5/91
CHLOR RES TEST KITS
DISINFECTION
PUBLIC NOTICE
  - LEAD
  - PN FOR PWS
  - MAND LANGUAGE
REGULATION (40 CFR)
                                           •6 U. S. GOVERNMENT PRINTING OFFICE: 1999-720-869/94261

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