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                        TABLE OF CONTENTS








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Part I:   Pollution Prevention for Resource Protection 	 1






Part II:  True Tales of Technical Assistance 	  21






Part III:  Policy Considerations 	  61






Part IV:  Appendices 	  78

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  The Mernmack Project was funded by a grant by the U.S. EPA's Industrial Pollution Prevention
  Projec (IP3) and earned out by the Massachusetts Office of Technical Assistance for ToxLs Us"
  Reduction and the New Hampshire Department of Environmental Services
 Project personnel:

 U.S. EPA, Washington D.C.: Jim Lund

 U.S. EPA Region I: Bart Hague, Anthony DePalma, Joseph Canzano

 MA OTA: Richard Reibstein, Cynthia Barakatt, George Frantz, Ken Soltys, John Flynn, Marina
 Gayle, Julie Bolton, Anne Reynolds, William McGowan, William Griffin, Lori Thayer

 NH DES:  Chris Simmers, Stephanie D'Agostino, Paul Lockwood, Vince Perelli
Authors: Richard Reibstein, Stephanie D'Agostino, Cynthia Barakatt
Editors: Barbara Kelley, George Frantz, Chris Simmers, OTA and NHDES staff.

Thanks are due to the publicly-owned sewage treatment officials in the Merrimack Watershed
the Massachusetts Department of Environmental Protection, the Toxics Use Reduction Institute
at the University of Massachusetts at Lowell, and the many companies who worked cooperatively
with agency personnel in a joint effort to reduce pollution at the source.

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         THE MERRIMACK PROJECT
             A cooperative effort of




The United States Environmental Protection Agency




      The Commonwealth of Massachusetts




          The State of New Hampshire
                  MAY 1995
                    Parti

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  THE MERRIMACK PROJECT:


  Pollution Prevention for Resource Protection



  Introduction


  The Merrimack River Industrial Pollution Prevention Project (Merrimack Project), is one element
  of the multi-faceted Merrimack River Initiative to restore, protect and enhance the water qualitv
  of the river, and is also part of EPA's Industrial Pollution Prevention Project (IP3)  which seeks
  to incorporate pollution prevention into the national effluent guidelines development process and
  to promote a pollution prevention ethic in business.

  Through a $120,000 grant each to Massachusetts and New Hampshire, the IP3 program helped
  finance  pollution prevention assistance programs by both states, specifically  in the Merrimack
  River Watershed.

 As  a  result  of the technical assistance programs, eight companies  in  the  Merrimack River
 ^ra^ eliminated more than 700,000 pounds of pollutants, and 12 companies reported savings
 ol M.I million. An additional two companies reported eliminating 1 million pounds of pollution
 on their own, and an additional six companies reported annual savings of $750 000  More  than
 one hundred people from the business commmunity joined a government-sponsored Business
 Environmental Network, originally  formed for the Merrimack region, but now incorporated as
 the Northeast Business Environmental Network (NBEN) in order to open membership to a wider
 population.  NBEN members meet regularly to review environmental requirements and pollution
 prevention opportunities, and hold public events to educate all businesses. The mission statement
 of the  network explicitly affirms the union  of environmental and economic interests  NBEN has
 been awarded three grants that affirm its value as a model of a nonpartisan forum: one from the
 Massachusetts Manufacturing Partnership, to provide administrative support; and two from EPA
 New England's Merrimack  River Initiative, to establish an electronic P2 and environmental
 requirement information network,  and to conduct a business/government dialogue on Regulator
 Improvement Opportunities (RIO  - see appendix for proceedings of the first meeting).

 These  successes are the result of collaboration between business, government and non-profit
 organizations, and between various sectors of government - most importantly, between two states
 The  project shows that the preventive approach can directly enhance economic viability.

 The joint work by the two states and the EPA demonstrates that jurisdictional divisions do  not
prevent cooperative  work to protect regional resources. It is also an example of an application
of the watershed approach.  The project introduced the watershed concept to many businesses that
are now incorporating it into their approach to environmental responsibility    "

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 The Merrimack River Watershed

 The Merrimack River watershed encompasses 5,010 square miles including the mainstem and its
 many tributaries. The headwaters of the Merrimack River start in the White Mountains of New
 Hampshire and flow 180 miles to empty into the Atlantic Ocean at Newburyport, Massachusetts.
 The watershed represents  approximately  33 percent of the land area  in New Hampshire,
 approximately 15 percent of the land area in Massachusetts, and includes all or portions of 200
 communities.  The Merrimack runs through remote National Forest areas, rural  towns, urban
 areas, and is a resource of great regional significance. It provides drinking water for more than
 300,000 people  and is  also  used  for  recreation, fish  and wildlife habitat, irrigation, waste
 assimilation, power production and scenic enjoyment. It is one of the major "veins" of the New
 England region.  The lower  Merrimack region, which includes much of southern New Hampshire
 and portions of northeastern Massachusetts, is highly industrialized.

 The Merrimack River was once considered one of the nation's dirtiest waterways.  Contamination
 from raw sewage and untreated industrial waste rendered the river unusable for fishing, drinking
 or recreation.  In  the past  20 years many of the most obvious pollution sources have been
 addressed.  The Merrimack can now be used for fishing and boating, and much of the river is
 used, after  treatment, for drinking water.

 Background

 When EPA's IP3 awarded the grants to Massachusetts and New Hampshire in 1991, both states
 had already adopted pollution prevention as an overall priority, and in both states small programs
 to promote pollution prevention had already had some success.  Massachusetts had passed a
 Toxics Use Reduction Act (TURA) and established within the Executive Office of Environmental
 Affairs  the Office  of Technical Assistance for Toxics Use Reduction (OTA), a nonregulatory
 office with a legislative mandate to provide confidentiality to the businesses to which it provides
 assistance.  New Hampshire had established the NH Pollution Prevention Program  (NHPPP)
 within the Waste Management Division of the Department of Environmental Services.

 Both programs had already been visiting businesses, reviewing the processes which result in
 wastewater discharges, air emissions, waste shipments,  or other pollution, and  recommending
 opportunities for preventing the identified problems.  Both programs had already begun to build
 up information on new technologies  for pollution prevention and to share the information by
holding workshops  and  conferences,  by making  presentations  at  public events,  and  by
publications, particularly case studies.  Both programs offered their assistance with no  charge to
the user, and on a confidential basis.

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 Summary of Results

 Since the project began, use of technical assistance services has increased as a result of many
 factors, including more than 100 public events to explain pollution prevention practices, and the
 institution of referrals from enforcement agencies.  For example, the Massachusetts program
 performed 21 visits in 1991 and 162 visits in 1993. By the end of 1994 OTA had made more
 than  450 visits. The increase  suggests that the provision of technical assistance for pollution
 prevention is useful to businesses.

 Sixty-two companies in the Merrimack watershed have been visited, and data has been gathered
 concerning 49 companies.  Data was obtained from  some of these companies on pounds of toxic
 materials eliminated and money saved.  (See Table of Results on page 57.)

 Pounds Eliminated

 Many companies did not perform assessments of pollutants eliminated by pollution prevention,
 but some did.

       Ten  companies  reported pounds of toxic materials eliminated, totalling  1.72 million
       pounds. Eight of those companies accomplished pollution prevention in connection with
       state technical assistance, eliminating 717,000 pounds.

 Money Saved

       Eighteen facilities reported annual savings of $1.85 million that are already accruing.
       This is an average savings of $102,610 per  company.

 In determining how much was attributable to state assistance, only those companies were counted
 where the state was a significant causative factor in P2 implementation.

       Twelve companies that could be characterized as having acted at the inspiration or with
       the significant help of the state reported savings of $1.1 million.

 These estimates are very conservative.  If  a company reported "thousands" or "hundreds  of
 thousands" of dollars saved, we have totalled only $1,000 or $100,000 respectively.  Very few
 companies performed an assessment  of total costs and benefits. Typically,  the data refers only
 to reduced purchase or waste disposal costs, and  in the majority of reports does not reflect other
 savings,  such as permit fees avoided, gains in efficiency, reduced liability, reduced penalties,
 reduced compliance or safety costs, etc. We have not used net present value, expected savings^
 or the value of avoided enforcement action, nor have we assessed the cumulative effect of annual
 savings over a period  of years.  The following  figures  represent, as  closely as we could
 determine, savings after payback of any project investment.

 Some of the companies have  had active programs for several years and have been  accruing
 savings from pollution  prevention for  some time.   Savings  from pollutants that  have been
eliminated recur annually, therefore the  worth of these projects will continuously increase over
time.  It should also be noted that certain materials, such as ozone depleting chemicals, have been

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steadily rising in cost, a factor which over time accelerates the increase in the value of any
program that has eliminated or reduced the use of the material.  (Note Company #2 in the Table
of Results).

P2 Implementation Rate

Out of 46 companies that were provided with pollution prevention information and are still in
business, 30 accomplished significant P2 in that they changed their processes or materials, came
into  compliance,  saved  significant  money, eliminated a sizeable amount of pollution, or
established a strong ongoing program.  Four companies had minor accomplishments.  We had
insufficient data for 8 companies, and included  in that category companies that claimed to be
reviewing our recommendations but had nothing as yet to report.  When our attempts to follow
up resulted in a lack of returned phone calls, and the company had not seemed appreciative of
the recommendations made, we counted these as not accomplishing any P2.

The  true performance rate can  be captured only  by  stating  a range.  If we assume the 8
companies for which we obtained insufficient data to  show P2 accomplishments have in fact
accomplished no pollution  prevention, and do not count minor P2  accomplishments, we have a
65% rate of substantial P2  performance.  If we count the minor P2 accomplishments we have a
rate of 74%.   If we assume that the eight unknowns  did undertake P2, and count the minor
accomplishments, we have  a rate of 91%.  The P2 performance rate is within the range  65 -
91%.

It is interesting to note that out of 11 companies  that had already accomplished P2 on their  own
before being visited by a technical assistance program, 7 agreed to share information with other
companies.

In order to obtain a picture  of the effectiveness of the assistance programs, we examined the rate
of implementation among those that had not already performed P2 on their own - 35 companies.
A  true recommendation  implementation  rate, which would assess the  use of each specific
recommendation made by state technical assistance staff, could not be obtained.  It is reasonable
to  give state technical assistance credit for influencing 66% - 23 companies - to accomplish P2.
If we do not count the four companies that accomplished only minor P2, we  have a rate of 54%.
This 54 - 66% range illustrates the low end, because it assumes that none of the unknowns
performed P2.  If  we assume that  they did, we have a range of 77  - 89%.  Therefore the
percentage of companies accomplishing substantial P2 as a result of technical assistance is
within the range 54 - 77%. The percentage of companies implementing technical assistance
program recommendations and accomplishing some P2 is within the range 66- 89%.

Unqualified accomplishments

Some of the  companies  achieved P2 but did not produce data on money saved  or pounds
eliminated. These companies included:

      A machine shop that ceased  wastewater discharges with vacuum distillation

      A manufacturer that reduced water  use 87%, drummed  waste 40%

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       A semiconductor company that is investigating a closed loop process

       Four electronic components manufacturers that eliminated TCA

       Two facilities that eliminated nuisance odors

 Several companies improved compliance, for example by establishing proper hazardous waste
 storage practices, and some companies established ongoing pollution prevention programs.

 It must be recognized that at the beginning of the project NH staff had a difficult time convincing
 companies that it was safe to consult with them. Companies often expressed wariness due to the
 location of the technical assistance program within the state's regulatory agency  The fact that
 New Hampshire's technical assistance personnel convinced 14 companies to let them come on
 site was therefore a substantial accomplishment.  New Hampshire's follow-up resulted in a vast
 majority of companies that worked with the NHPPP stating that they were very pleased with the
 service given  to them and  that  they  would not hesitate to call  on the program  again or
recommend the program to other businesses.

Other accomplishments of the project include:

       The two states jointly performed technical assistance on a number of visits.

       The two states jointly conducted a series of industry specific workshops.

       The two  states together  held  two  major conferences: an outdoor (under a tent)
      Environmental Overview conference on a bluff overlooking the Merrimack River  and a
      Clean Air Act conference in  Lowell (both also sponsored by the Merrimack  Business
      Environmental Network).

      New Hampshire established a clearinghouse of information on new technologies pollution
      prevention products and vendors, fact sheets, and case studies and made it available to
      business and industry.  New Hampshire provided written technical information to several
      hundred Merrimack Valley companies.

      New Hampshire held a Solvents Bazaar in  Manchester, at which 55  companies had the
      opportunity to bring parts  needing cleaning to be cleaned  by alternative products- a
      Pollution Prevention conference in 1993, attended by 45 Merrimack Valley companies-
      and a Pollution  Prevention conference  in 1994,  attended  by 58  Merrimack Vallev
      companies.                                                                    J

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The Business Environmental Network: forming a lasting commitment to P2. and improving
relations between government and industry.

As  part of the  Merrimack  project,  OTA  and  NHDES  formed  a Merrimack  Business
Environmental Network (MBEN), an ongoing forum of businesses committed  to  pollution
prevention, to environmental compliance, to interacting with government agencies, and to mutual
self-help.  In the first year of the project, OTA and NHPPP sponsored P2 conferences for local
businesses.  After the formation of  MBEN,  public events were conducted with  the  joint
sponsorship of MBEN members.  This increased attendance at these events, and the identification
of pollution prevention as  good  business practice, not just government policy.

Presentations included AT&T engineers explaining how they substituted a food-grade material
for ozone depleting cleaners,  how a large dry-cleaning establishment (Anton's) adopted low-
polluting dry-cleaning technologies, how a stain manufacturer (Cabot's) adopted efficient liquid
transfer and storage practices and low-waste pipe cleaning, and several other company stories of
how pollution prevention had benefitted the bottom  line.  This was the culmination of a project
goal of finding the "stars"  who had already accomplished pollution prevention, and persuading
them to share their stories. See attached article.

MBEN generated a good deal of interest in other regions, who sent in requests for information
on how to create similar organizations.  To enable the network to reach a larger audience,  OTA
incorporated the network as the Northeast Business Environmental Network in September, 1994.
The enthusiastic  participation of businesses in MBEN,  now NBEN, accomplishes the project's
basic purpose: to form a continuing, collaborative, working commitment to pollution prevention
by relevant parties.  It was made possible by work performed in three distinct parts:

       1.  Working with public  sewage treatment facilities
       2.  Working with businesses
       3.  Coordination of technical assistance and regulatory programs.

The work performed by the Merrimack Project in each of these three areas is described in the
next 12 pages of this report.

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 Working With Sewage Treatment Facilities

 New Hampshire and Massachusetts began their Merrimack project work by meeting with sewage
 treatment officials and discussing problem areas.

 NH focused its work on the Franklin treatment facility because it is owned and operated by the
 state, and on the Nashua facility because it has a large base of industrial users.

 OTA met with the five major  mainstem  Publicly Owned Treatment  Works (POTWs)  in
 Massachusetts.  OTA  had already  worked  with  POTWs through an organization  called the
 Massachusetts Pretreatment Forum,  a  self-help group of pretreatment coordinators from across
 the state.  (This work had already introduced OTA to some of the POTW officials and was the
 foundation on which the Merrimack Project was developed).

 The facility personnel  in  both states,  commenting that most industries that discharge to  their
 plants did not have any significant compliance problems, identified (1)  non-regulated sources of
 pollution  such as nonpoint sources,  households  and small  businesses;  and (2) unpermitted
 dischargers as problems that are largely unaddressed.  Nashua staff reported problems with fats,
 oil and  grease (FOG),  and MA staff also heard about FOG when visiting Newburyport, where
 there are a lot of restaurants in town  and there had been a series of costly incidents of grease
 buildup. In particular, grease in the treatment system was causing the growth of odorous bacteria,
 which led to  a lot of complaints.

 At a 1994 follow-up meeting with Massachusetts pretreatment coordinators, there was universal
 concern about pollutants from water supply facilities.  Two major concerns were cited:

       Businesses complaining to POTWs about having to treat incoming water to meet discharge
       limits.

       Use by water supply facilities of zinc-containing chemicals for pH adjustment, leading to
       high levels of zinc in incoming water.

 Although  there was  a  high degree of interest by  treatment staff in addressing pollution from
 sources  other than the significant industrial users, the Merrimack Project maintained a focus on
 industrial sources while attempting to address their concerns to some degree. Analyses of permit
 lists and business directories were performed to determine the industrial categories appropriate
 for targetting in each area. POTWs helped select  topics  of concern.

 Public workshops  were then organized in the POTW communities.  Massachusetts and New
 Hampshire staff worked together and  companies from both states amended.  With the Greater
 Lawrence Sanitary District, the two states conducted a workshop on pollution prevention for
 electroplating  companies.  With Haverhill,  the two states conducted a workshop on pollution
 prevention in machine shop operations.   With Lowell, and with the Toxics  Use  Reduction
 Institute at the University  of Massachusetts at Lowell, OTA and NH conducted a workshop on
pollution prevention  for the printed  circuit board industry.  With Amesbury, OTA conducted a
workshop on  water  conservation.   With  Newburyport, OTA  conducted  two workshops on
reduction of fats, oils and grease from restaurants.

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Results

Officials at all of the above named POTWs enthusiastically lent space, support, and time to the
conduct of public educational activities.  They all saw the  holding of public events intended to
disseminate P2 information as furthering their mission of protecting water resources. All POTW
officials involved in the project supported the concept of assistance to the regulated public.

Several POTW officials commented that they valued their ability to create and maintain ongoing
relationships with the companies under their authority.  They expressed a wish to help their
neighbors survive economically as well as  comply with environmental requirements.  The POTW
officials valued the opportunity to increase public understanding of the place of the POTW in
their community, and particularly the fact that increased expenses or savings at the POTW would
affect the entire community.

Some of the POTWs have  continued the practice  of holding  public events to educate their
dischargers, and requests have come in from other POTWs in the state to conduct similar events.
The Lowell, Greater Lawrence, Newburyport and Haverhill facilities have continued the practice
of conducting public events.
Training

A significant outcome of the meetings with treatment facilities staff were the partnerships that
were established and/or strengthened.  As a result of the newly created partnerships, DBS staff
were asked to provide a pollution prevention training session at the Franklin treatment plant's
annual workshop for industrial users.   Similarly, Rick  Seymour, the Nashua Pretreatment
Coordinator, arranged for DBS  pollution prevention staff to provide a  half-day training session
for  the NH Association of Pretreatment Coordinators. Both sessions were  well attended and
considered to be very successful.

OTA  in the spring of 1992  conducted P2 training for POTW officials in Massachusetts, New
Hampshire, and Maine, through the New England Interstate Environmental Training Center. This
training consisted of explanation of the basic concepts of P2, a discussion of the Massachusetts
Blackstone project,  which  pioneered cross  media  enforcement and referrals  for technical
assistance, and a participatory "P2 training exercise", where officials brainstormed process change
responses to identified pollution problems.

Referrals

POTW officials began referring companies for technical assistance. Greater Lawrence Sanitary
District responded vigorously, even going out on site visits with OTA and NH. Since 1991, the
other POTWs have also referred companies to OTA (the origin of each request is not always a
matter of easy determination) - about one half of company visits originated from POTW referrals.
(There are often  a number of events  which stimulate a company to  seek technical assistance.
These included attendance at a workshop, telephone assistance, reading an article by or about the
program,  word of mouth from  a company that has received useful help, or  encouragement by
DEP  or DBS inspectors, as well as the POTW, to  call).

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 Innovations

 The Project discovered that Louis Vallee of the Newburyport facility has been able to obtain,
 simply by request, information on chemical purchases from certain facilities.  The requirement
 that chemicals brought on site be reported to the facility has  been written into certain permits.
 When told of this,  other treatment facility staff commented that  he could not ask for this
 information because it was not required by law, and companies would challenge it in court.

 The Greater Lawrence Sanitary District's 1993  Annual Report notes that it has now added
 pollution prevention questions to its full inspection forms.  (Other POTWs have stated they will
 not ask for any information that the company does not have to provide. There have been many
 comments made during the Project concerning political pressures on POTWs,  constricting what
 they may do).

 NHDES is currently working on a project which involves  development of a  model sewer use
 ordinance  which  incorporates pollution prevention. As part of a review team led by the DBS
 Industrial Pretreatment Coordinator, the Merrimack Project coordinator will comment on the draft
 ordinance and other documents developed under this project.  The model ordinance will be a
 useful tool for communities in the Merrimack watershed as well as other areas seeking to enhance
 pollution prevention efforts at the local level.
Improved relations with sister agencies

At the beginning of this project, it was clear that there were several contentious issues between
Massachusetts POTW officials and  the DEP, and there was a distinct lack of communication
between them.  Credit for improving this relationship is due to proactive efforts on both sides;
the POTWs have actively sought to address the outstanding issues, and DEP has  responded by
detailing officials to meet with the treatment facilities.  Project work must also be considered to
have  played a role  in  linking the authorities.   Improved relationships between  industrial
pretreatment coordinators at the New  Hampshire plants and NHDES have also  markedly
improved  as a result of the project.
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Working With Businesses
The Business Environmental Network

The series of workshops with POTWs consisted largely of presentations by businesses in the area
that had already accomplished pollution elimination by preventive measures. Because so many
businesses were willing to share information with  each, OTA and NH decided to establish an
ongoing organization dedicated to technology and environmental information transfer.  This
organization was the Merrimack Business Environmental Network, which has now become the
Northeast Business Environmental Network, with a Merrimack Watershed chapter.  One of the
purposes of the organization was to change the focus of the delivery of pollution prevention
information, so that it would come from business, not just government.

MBEN  conducted monthly  meetings  for  its members, at  most of which there have been
presentations or discussions of environmental requirements and P2. MBEN, with OTA and NH,
sponsored two major regional  conferences, both of which garnered attendance of about 100.
There were about 30 committed, active members of MBEN from the business community, who
came regularly to all MBEN meetings,  and more than  80 registered as members, who  came
principally to  MBEN conferences.   Members  signed the mission statement, which reads as
follows:
       The Merrimack Business Environmental Network is a coalition of businesses,
       agencies and associations which is committed to a shared concern for the Merrimack
       Valley, its rivers, and the Valley's quality of life.  This Association has made a long-term
       commitment to seek and implement solutions to promote pollution prevention through
       improved management and technology, while enhancing the economic viability of the
       business community.
In order to emphasize the connection with the resource to be protected, MBEN's first conference
was held at Maudslay State Park in Newburyport, MA on a bluff overlooking a broad expanse
of the river.   The conference consisted of presentations  by  government officials  concerning
regulatory requirements and breakout sessions for company case studies of P2. MBEN members
explained how they had reduced waste, air pollution, water discharges, and increased worker
safety, profitability, and quality. The conference was a visible demonstration by area businesses
to area businesses of the viability of P2, and was thus different from the first series of POTW-
sponsored workshops, which although also effective and also incorporating business presenters,
were more readily  identifiable as government agency product.

The second MBEN conference consisted largely of information to assist businesses in  compliance
with the Clean Air Act, and the majority of the presenters were from government.  The topic and
approach was the decision of MBEN members, and the conference demonstrated that TAPs and
BENs can serve as conduits for regulatory information. Evaluation forms indicated that attendees
found the conferences to be highly useful.
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Publicity about the MBEN conferences led to calls from other watersheds and states, a mention
in Pollution Engineering and an invitation to write about MBEN for the Pollution Prevention
Review. (See attached article).

OTA has been asked by Salem Sound 2000 and the Nashua River Watershed Association to assist
with the formation of similar  groups.  In response to the interest by parties outside  of the
watershed, MBEN has voted to change its name to Northeast Business Environmental Network,
Merrimack Chapter.   Bylaws  for NBEN stressed the nonpartisan nature  of the group  and
prohibited it from engaging in political lobbying.  NBEN has sponsored several conferences on
environmental compliance and pollution prevention, focusing in 1994 on the Clean Air Act and
emergency response, and in 1995 on providing opportunities for businesses and government to
work together on regulatory improvement.

With EPA's Merrimack River Initiative funding, NBEN held a half-day discussion on Regulatory
Improvement Opportunities. Seven thousand businesses from Massachusetts and New Hampshire
were invited in a letter  co-signed  by EPA New England  Administrator John  De Villars,
Massachusetts Secretary of  the Environment Trudy Coxe, New Hampshire  Department of
Environmental  Services Commissioner  Robert  Varney,  and Massachusetts Department  of
Environmental Protection Acting Commissioner Tom Powers.  NBEN chair Gabriel Paci, CEO
of Raffi & Swanson, a Wilmington, MA coatings manufacturer, explained to 100 attendees that
the purpose of RIO was to enhance discussion, not vent frustration. He urged those participating
to work to understand each other's point of view: the missions of and constraints on government
employees, and the costs and practical effects of requirements on businesses.  Breakout sessions
facilitated by NBEN,  and employees of EPA and UMass  Lowell's Toxics Use Reduction Institute
were also run on established ground rules of mutual respect and constructive discussion.  Quite
positive evaluations of the event affirmed the value of NBEN's  nonpartisan approach both to
those who came to complain and those who came to defend.
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Coordination With Regulatory Programs

Both  Massachusetts and New Hampshire provided an understanding of pollution prevention
concepts and activities to pretreatment coordinators at sewage treatment facilities, and to other
environmental  officials, and  increased  the  coordination  between  technical assistance  and
enforcement.

Both  states have included efforts (which are ongoing) to identify opportunities and barriers to
incorporating pollution prevention into the work of regulatory agencies, and have used the project
as a pilot to test new initiatives.

New Hampshire does  not have a toxics use reduction law, nor mandatory facility P2 planning.
The absence of this incentive, and the associated revenues, has made  for significant differences
in the focus of the two programs.   New Hampshire's approach focused on  using  existing
resources.  New Hampshire took the fact that technical assistance came out of a regulatory
program, and the opportunity to do the Merrimack Project to enhance efforts to incorporate P2
into the way business is done. New Hampshire established a Multi-media Pollution Prevention
Task Force as a forum for discussion on how to incorporate prevention into a regulatory agency.

OTA adopted the strategy of establishing training exchanges and referrals with DEP. At the same
time,  DEP has made waste prevention a top priority and has reorganized to reflect this.   The
agency now makes multi-media  inspections, and its FIRST program (Facility  Inspections to
Reduce the Source of Toxics) is only  one of many program innovations that are an expression
of the agency's commitment to the priority of toxics use reduction.
Massachusetts

Introductory Training

OTA has introduced the concepts both of technical assistance and of pollution prevention to
enforcement officials of many agencies.  The office has assisted with P2  training for  EPA
inspectors and managers, for DEP inspectors and managers, for POTW pretreatment coordinators,
for board of health agents, and for audiences made up of regulatory officials of various kinds and
authorities.

When technical assistance for pollution prevention was first presented  to enforcement officials,
some had adverse reactions.  One  reaction was to assume that resources would be diverted  from
enforcement to technical  assistance, or that enforcement would somehow be diminished.  OTA
attempted to  counter this assumption by contending that  nothing about the establishment of
technical assistance necessitates either  result,  and by affirming  that  enforcement is the  most
important reason for companies to seek and utilize technical  assistance, and do P2.

Another adverse reaction was that the touting of prevention could  seem to mean a denigration of
control.  OTA attempted to counter this unintended effect by pointing out  that although the
hierarchy meant prevention should be exercised  first and foremost, it  must be  recognized that
when it  is not implemented, recycling, treatment, or other management  of wastes already

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 generated is  still preferable to other alternatives.   It has been  necessary to affirm on many
 occasions that pollution reduction is a desirable activity, even if  it is not prevention.

 Enforcement staff were also concerned that if inspectors made suggestions concerning pollution
 prevention activities, that companies would interpret these suggestions as commands. Comments
 that  inspectors  did  not understand  industrial  processes  well  enough  to make  competent
 recommendations were also frequently heard.

 OTA's recommendations were that inspectors could refer companies to a technical assistance
 agency for specific help, while talking about pollution prevention  in general, to indicate the
 priority the agency places on the approach.  OTA also recommended that inspectors can adopt
 the strategy of asking questions in  lieu of making commands, because asking questions:

        *  is a non-directive  method of illuminating P2 opportunities and pointing a company
        in the right direction, or discovering worthwhile avenues of investigation

        * denotes respect for the regulated company and can enhance the relationship
         between the company and the regulator.

 Most importantly, dialogue  concerning process educates the inspector, which can only improve
 regulatory practices.

 The relationship of enforcement and technical assistance

 In  its presentations and  in many  meetings with  enforcement officials  to  work  out  policy
 concerning the interaction of enforcement and technical assistance, OTA has stressed two points:

       *  confidentiality must  be assured or companies will not feel safe consulting with a
       government agency

       *  continued strong  enforcement is of paramount importance, because it is a major
       motivator for doing P2, or for seeking technical assistance.

 Another important point of  discussion has concerned the tailoring of enforcement strategies to
 encourage  prevention, such as waivers, extra time, penalty mitigation, or targetting.    OTA
 strongly supports the use of these measures. Staff have frequently worked with companies facing
 short  time-frames to  address violations.  Conventional end-of-the  pipe  control equipment is
 readily  available: to supplant the control strategy  with a  preventive technique may only be
 possible if the company has the time for investigation and trial.

 However, OTA has frequently expressed the opinion that flexibility  should only be awarded based
 on  actual  activities,  investigations,  or trial  undertaken or  attempted by  a  company, on need
 demonstrablv related to P2 opportunities, and information must be obtained from the company
 by the enforcement agency.

 OTA  has asked that enforcement officials not soften their  stance based on the mere fact that
technical assistance has been sought or provided.  This has become an important issue for OTA
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because staff have been made aware that some companies have received reduced scrutiny from
some inspectors simply because they are adopting a posture of seeking technical assistance or
investigating P2. Some inspectors have asked OTA for information on the company's progress,
and OTA has had to point out that absent consent from the company it is bound by law not to
provide that information, and some inspectors have expressed frustration with OTA as a result.
Continuous discussion of this has to some extent addressed this frustration, but it is clear that an
express policy as underlined above is necessary in order to avoid this problem.

Coordinated work with regulatory officials

Work with DEP has evolved from training to mutual exchange. OTA has been meeting with the
Northeast Region of DEP as part of DEP's FIRST (Facility Inspections to Reduce the Source of
Toxics) program to expand the Blackstone model of cross media inspections and technical
assistance referrals.  OTA  has delivered a series of seminars, and DEP conducts cross  training
for OTA on DEP's regulations.  OTA has long emphasized to its staff the importance of being
up to date on regulations.

The  seminars have covered:

       * P2 in general

       * cleaning alternatives to solvents

       * alternative finishing systems (low or no  VOC painting and coatings such as powder
        coatings, electrodeposition,  and efficient paint transfer systems such as high volume,
        low pressure  spray)

       * an overview  of the problems posed for those planning P2 activities by restrictive
        military specifications

       * printing

       * the requirements  of TURA and form S reporting.

The OTA team has attended semimonthly inspection review meetings at DEP and has been asked
to comment at these meetings on how to recognize P2 opportunities and how to  suggest them
during  visits.

DEP now sends copies of all Notices of Noncompliance to OTA, and included  in these notices
is language encouraging the recipient to contact OTA for help.   Inspectors often recommend
OTA's services to companies.  (See  attachment).
Other Projects

Massachusetts has received an EPA grant to establish a permanent household hazardous waste
collection site in the Merrimack Region.  As a result of months of exploration and discussion,

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OTA and the city of Haverhill have signed a contract to establish a permanent collection site for
used oil. Haverhill's POTW is part of the emergency response team, which identified the need
for the site in order to address a large number of annual responses to abandoned containers of
used oil.

Massachusetts has also received a grant to develop a self-audit checklist designed to promote P2
concepts. A draft version is attached.
New Hampshire

The P2 Task Force

In May of 1992 NHDES created a Pollution Prevention Task Force to serve as a forum to discuss
ways  to incorporate  pollution prevention directly into the daily  workings of the  relevant
regulatory and non-regulatory programs. The Task Force is made up of representatives from each
of the  department's four Divisions; Air Resources, Water Resources, Waste Management, and
Water  Supply and Pollution Control, as well as the Commissioner's Office. The Merrimack
Project Coordinator provides  staff support to the Pollution Prevention Task Force.

The Task Force developed and adopted a statement of purpose and objectives:

       Statement of Purpose

       "To direct, coordinate, and promote strategies which prevent pollution of air, land, and
       water.  Such strategies include, but  are not limited to: toxics use reduction, waste
       reduction, and best management practices to conserve natural resources and protect human
       health and the  environment."

The Task Force also developed a common definition of pollution prevention, a statement of goals,
and a pollution prevention strategy to serve as a foundation for ongoing and future pollution
prevention initiatives.  The definition and goals statement were adopted as agency policy by the
DBS Senior Management Team (See attachment).

Examination of regulatory activities

The Task Force developed model language incorporating pollution prevention into DBS Letters
of Deficiency (LOD) (see attachment).  LODs are the mildest form of enforcement letter and are
sent out after an inspector has  visited a site and noted minor violations.  The Task force
undertook a survey to  determine  which types of LODs would be most appropriate for inclusion
of the new language: for example, the language would not  be appropriate  for letters regarding
failed septic systems, but would be appropriate for RCRA, Industrial Pretreatment, and Air LODs.

More intensive scrutiny in the coming months will be given  to including pollution prevention in
permitting, and identifying appropriate targets for multi-media permitting and inspections.

Flexibility in Media Grants

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 Early in  1993  the  Task Force  began  working  with  DBS Assistant Commissioner John
 Dabuliewicz to identify pollution prevention projects to incorporate into the department's ongoing
 federal grants.  Three projects were identified and subsequently approved by EPA.  Two of the
 projects were media  specific (waste and water), and one was a multi-media effort.

 In the water area DES staff initiated a flexibility project which involved piloting a new approach
 to solving water  quality  problems. Instead of full compliance inspections  for all  major
 dischargers, those facilities which have  good compliance records are subject  to  much less
 intensive inspections, which frees up staff time to deal with known water quality problems. These
 water quality problems are being traced to their source(s) and then dealt with using a technical
 assistance/pollution prevention approach.

 The Hazardous Waste Compliance  Program (HWCP) has also initiated a new type of inspection
 known as a "partial  inspection".  This project involves targeting Small Quantity Generators
 (SQGs) which have never been inspected.  Instead of a full compliance inspection these SQGs
 receive a partial inspection which involves a review  of the physical conditions of the plant only.
 Inspectors distribute  pollution prevention literature  and refer the  plant personnel to the DES
 Pollution Prevention  Program  for technical  assistance. Prior to  instituting this  project the
 Hazardous Waste Inspectors received a 1/2 day pollution prevention training session.

 Two multi-media flexibility initiatives are being carried out by the Pollution Prevention Task
 Force:

       Regulatory barriers. This work involves identifying barriers or disincentives to pollution
       prevention which exist in the department, and developing methods to address them.

       Targeting.  This work involves compiling  information on compliance and  technical
       assistance efforts from air, water and waste programs, such as listings of "problematic"
       industry types, processes, and chemicals; sensitive resource areas; and densely populated
       geographic  areas where there may be a particularly  acute public  health  risk.   The
       inaccessibility and format of existing data on environmental quality and facilities has thus
       far inhibited this effort.  Researching how and where the media  programs currently target
       their efforts is an important part of identifying the best opportunities for protection of the
       environment and public health.

Providing Pollution Prevention Technical Assistance

Currently, the NHPPP is the department's primary multi-media technical assistance program. The
Task Force is considering several models for integrating pollution prevention technical assistance
into  a regulatory agency.  Some of the models to be considered are outlined below:

       -  inspectors doing  referrals: involves regulatory inspectors entering  a facility,  noting
       opportunities for pollution prevention, and referring the facility to pollution prevention
       staff;

       - "super-inspector":  involves regulatory inspectors who are trained in pollution prevention
       technical assistance;

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        - building pollution prevention into the compliance schedule: when a regulatory inspection
        takes place and violations are noted, pollution prevention activities can be incorporated
        directly into the compliance schedule;

        - compliance audit: involves staff who visit a facility, note compliance problems and
        opportunities for pollution prevention, and give the facility a period of time to incorporate
        P2 measures into processes and procedures before an official  regulatory inspection is
        done.

 It should be noted that a combination of one or more of the above  models may also provide an
 appropriate structure for providing technical assistance.

 Staff Training Initiative

 During implementation  of the Merrimack Project it became evident to the Task Force that in
 order to advance pollution prevention  much work  needs  to be  done in the areas of training,
 education, and outreach. Institutionalizing a preventive approach in  the Department is dependent
 upon the cooperation and commitment of all DES employees. Such  commitment can be fostered
 through appropriate training activities.

 The  Task Force has  recently initiated a Pollution Prevention Orientation Program for the
 Department. A three hour introductory session on pollution prevention will be offered to all DES
 staff, including clerical support staff, field/technical staff, laboratory staff, and administrators.
 The purpose of the training will be to introduce staff to pollution prevention concepts; provide
 updates on Task Force initiatives; and provide opportunities for staff to incorporate prevention
 into their daily activities.

 To date, there have been two pilot training sessions, one for RCRA  inspectors, and the other for
 senior management.  Feedback on the sessions has been very positive. Training sessions will be
 scheduled for all other staff when the Strategy is completed.

 Biomonitoring Component

 A unique aspect of the New Hampshire portion of the Merrimack  Project was the biomonitoring
 component.  The science of biomonitoring focuses on measuring  the health of an ecosystem by
 sampling the type and abundance of certain "indicator"  species which are present.  In this case
 macroinvertebrates (aquatic insects, worms, clams, etc.) were used. The purpose of biomonitoring
 is to provide information on the actual conditions in the river which have developed over a period
 of time.  Ambient water quality sampling will give  a "snap-shot" picture of water quality, but
 biomonitoring can give a better evaluation of the actual impact that a discharge or other pollution
 source(s)  may  have on an ecosystem  over time.   By  initiating  a  biomonitoring program
 information may be  gathered  on  the  condition of the river which will  allow a comparison of
 conditions before and after the implementation of pollution prevention activities.

In setting up the biomonitoring effort, project staff consulted with staff from the DES Biology
Bureau, and staff and volunteers from the Merrimack River Watershed Council  (MRWC).   The
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MWRC has a well-developed citizens monitoring program, and resources have been combined
in a joint effort.

Project staff are currently working with Biology Bureau staff to develop a biomonitoring plan for
the Merrimack which will be implemented this year, beginning with spring sampling events.  It
is expected that the data that is gathered will be useful in measuring changes in the ecosystem
at a later date, due to the implementation of pollution prevention efforts.

Other Projects

NHDES has received an EPA grant to establish the  state's first permanent household hazardous
waste (HHW) collection facility. The facility will be sited in the City  of Nashua, one of the
largest cities in the Merrimack Valley, and will also involve  setting up regulatory protocol for
accepting hazardous waste from small quantity generators (SQGs). The HHW Collection Center
will be available to the  residents of Nashua and several surrounding communities.  A pollution
prevention educational component is included as part of this project.

Through a grant from the U.S. EPA, NHPPP staff and other DES staff are working with the
University of New Hampshire, Chemical Engineering Program to develop an inter-disciplinary
pollution prevention curriculum. The goal of this project is to better prepare students to deal with
waste management and  pollution issues when they enter the workforce.  As part of the project,
graduate students from UNH will develop case studies which focus on New Hampshire facilities
which have successfully implemented specific pollution prevention activities.

Both states are working with the North East Waste Management Officials' Association to promote
pollution prevention activities by automobile service, repair,  and maintenance facilities.  New
Hampshire is organizing several workshops for auto-related businesses with the NH Automobile
Dealer's Association (NHADA)  for May of 1994.  The workshops will  focus on  multi-media
pollution prevention and environmental  compliance.
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         THE MERRIMACK PROJECT







   TRUE TALES OF TECHNICAL ASSISTANCE






DESCRIPTIONS OF ON-SITE VISITS AND RESULTS
              As of MAY 1994
                  Part II
                   21

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TRUE TALES OF TECHNICAL ASSISTANCE

Descriptions of Work Performed with Merrimack Companies


The  following  detailed  descriptions  of technical assistance provided to companies in the
Merrimack River watershed by the Massachusetts Office of Technical Assistance (OTA) and the
New Hampshire Department of Environmental Services are here presented in order to illustrate:

       * the kinds of problems companies have and what they seek assistance for

       * pollution prevention opportunities that are found in the field

       * the kinds of recommendations that are made

       * the kinds of activities companies actually do after receiving assistance.

It is hoped that these examples will be of assistance to anyone wishing to understand  in detail
how a pollution prevention technical assistance program actually works.

As of April  1994, OTA and NH have  made site visits at 62 companies  in the region; 47
companies are discussed here.  Two additional case studies are appended.

OTA delivers all of its services under a legislative requirement of confidentiality. NHDES also
promises confidentiality.  The following descriptions of technical assistance work do not identify
the company or describe the company product sufficiently to allow identification. In some cases,
confidentiality has been  waived.  The technical  assistance was provided by OTA's Northeast
Team, consisting of Team Leader Ken Soltys and engineers Marina Gayle and John Flynn.  Some
case work was performed by previous OTA staffer Anne Reynolds, OTA's technical chief Bill
McGowan, and OTA's assistant director Rick Reibstein.  The NHDES site visits were performed
or supervised by Paul Lockwood, Vince Perelli, and Stephanie D'Agostino.
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 MASSACHUSETTS COMPANIES

 Company #1 is a job shop performing stamping and deep drawing of metal parts.  They recently
 moved to  the area, and determined to start out with a cleaner operation.  The  company was
 referred to OTA by the Greater Lawrence Sanitary District.

 Before it contacted OTA, the company had decided that when it moved it would convert from
 using trichloroethylene (TCE) to an aqueous-based cleanser in its process lines, and close the loop
 to  reuse wastewater. It  sought  OTA's help specifically  in how to accomplish closed-loop
 operations, the type of equipment they would need and where to buy it.
 After a site visit that included a  walkthrough of the firm's processes, the OTA team presented
 a number of cleaning options, and assisted the company in comparing and evaluating each option.
 The company chose the Bowden aqueous degreasing  system, which is essentially an industrial
 soap and water washing machine.

 In dealing with wastewater, OTA recommended that a simple filtration unit could be fabricated
 which could be connected to the effluent from the vibratory tumbler as needed. The unit could
 be a portable cart-mounted pump and bag filter, with a small holding tank.  If cart-mounted, the
 unit could also be connected to  the sander, obviating the need  to  use the  sump/cyclonic
 filter/settling tank currently in use.  OTA also noted that deburring and polishing operations were
 creating an explosive dust hazard, and recommended wet grinding - however the company cited
 difficulties with such an equipment switch.  Therefore OTA recommended wet scrubbing  of
 exhaust air, and detailed the information necessary for accurate sizing of such equipment - air
 flow, fan motor horsepower, duct size and length, anticipated particulate loading, particle size,
 and hours of operation.  OTA also provided information on wet scrubber equipment.

 OTA further recommended the installation of closed loop cooling water systems on spot welders
 and compression molding machines, which have small cooling water needs.  A simple recirculator
 with cooling coils  and fan was all that OTA felt was necessary.  OTA also recommended an
 oil/water separator specifically designed for the condensate from air compressors, citing estimates
 that there was one 250 standard cubic feet per minute compressor in use,  and that historically
 such compressors produce about 25 drums of oily wastewater per year, at an estimated cost of
 $80 per drum.

 In addition, the firm took OTA's suggestion to install an evaporation system, eliminating the need
 for  dumping an acid neutralizing  bath,  requiring constant monitoring,  to  the  POTW. The
 monitoring would have cost approximately $2,500/year.

 Results: This company reports no initial cost savings in switching to a closed-loop system. The
 firm's  engineering  manager says the  cost of running  the aqueous system  is about 20 percent
 higher  than the TCE  degreasing  system because a greater amount of detergent  is needed to
 achieve the same quality of cleaning.  However, the firm no longer buys or uses TCE and does
not  have spent TCE to dispose of.


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The engineering manager says OTA was extremely helpful in laying out the closed-loop system
and especially in helping him understand which federal, state and local regulations applied to his
firm.   "You really need a technical assistance group like OTA to decipher the laws," he said.
"The hardest part is figuring out what is applicable to your business. I would have had a real hard
time figuring it out on my  own."
Company #2 is a manufacturer of microwave components and semiconductors used in wireless
communications and the aerospace industry. Since its initial meetings with OTA, this firm has
incorporated pollution prevention into its corporate culture, has saved $8.6 million to date and
has eliminated the purchase and use of 81 tons of toxic chemicals.  (These figures differ from
those quoted in the table of results: these figures include pounds reduced at company facilities
outside of Massachusetts.  The dollar savings is a company estimate of the net present value of
their program, which is  so high partly due to the rapidly rising cost of freon and TCA. In order
to maintain a conservative method of estimation of the value of savings under the Merrimack
Project, we only looked at the value in one year of one year's savings).

One of the firm's manufacturing division chiefs was investigating cleaning alternatives to freon
and TCA when he learned of an OTA event called the "Solvents Bazaar", held in Worcester in
1990.  The Solvents Bazaar was, to our knowledge, the first event of its kind. Manufacturers and
vendors of alternative cleaning systems demonstrated their equipment for about  100  attendees,
who brought dirty parts from their factories, so that they could see whether or not the alternatives
worked.  The  firm's division chief sent a representative, and was so impressed  that he called
OTA to request a site visit.

The  company was in the process of evaluating  the effects of freon and TCA  cleaning on wire
bonding, component attachments, soldering.  Any metallization has an oxide that starts to build
immediately, and thus effective cleaning is essential to good manufacturing of circuitry.  The
original intent of the program was to find supplemental  cleaning;  it was not  expected that
replacement cleaning would be found.  There was a sense that  the program should investigate
ozone friendly cleaners, but the program was not  focused on environmental issues.

The  division  chief credits OTA's visits with "enlightening" the company to the concept of
cleaning alternatives, the number of alternatives being developed, and the possibilities for success.
Through OTA, the firm learned about work being done at IPC,  a printed circuit  board trade
association.  As a  result  of this contact, the  division chief developed an Ozone  Depleting
Substance (ODS) elimination  program that incorporated IPC  testing recommendations.  The
company's program included ionographic testing to determine the amount of ionic residue left
on a part; chromatography  organic residue determination to detect amounts of organic residue and
identify  particular  contaminants;  Surface  Insulation Resistance, to  indicate  the  electrical
performance of a cleaned part; and SEM Auger Surface Analysis, which is electron beam surface
probing to characterize the elements of part surface layers.  This regime of careful testing was
used on a number of identified cleaning alternatives, and provided a careful measure of cleaning
effectiveness.
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An alcohol and water based material with some surfactants and saponifiers, manufactured by
Kyzen Corp., was eventually selected.  Other materials based on oil and terpenes turned out to
be more effective cleaners (of solder flux residue) than the freon and TCA base lines.  However,
Kyzen far  out-distanced all other candidates in this  company's program.   According to the
company representative, Kyzen's cleaner has virtually no flammability problem, which is unique
to alcohol-based preparations.  It was explained to OTA that the material has a flash point so
close to boiling point that the material doesn't ignite, but boils instead.

The ODS elimination program has been a success, and is seen as greatly enhancing reliability as
well as meeting environmental goals.  The success of this program, and the 33/50 program, the
new Clean Air  Act Amendments, and the state's Toxics Use Reduction Act, has led to a much
greater emphasis  at  this company on environmental issues.  The  division  chief moved from
manufacturing  to become the  corporate head  of environment.  He has instituted a  full-scale
planning program, based on the process outlined in the state's Toxics Use Reduction Act.  This
program evaluates each process  line at each of t he company's facilities in terms of tracking
materials in and waste out.

The program is seen as an effort  to improve both  manufacturing yield and  environmental
performance, and is called "Process Parameter Optimization" (similar to language used by OTA
for several years, but independently arrived at by this firm).  The materials accounting system
has proved successful at generating accurate  information about process steps, about  points at
which materials become waste, about opportunities for pollution prevention at each process step,
and information useful for comparing alternatives and prioritizing projects. The division chief has
required the program to  be followed at the company's facilities in other states, even though they
are not under the jurisdiction of the  Toxics Use Reduction Act.  The division chief organized a
company-wide conference on Design for the Environment, and has  proved to be  a key member
in the formation of the Merrimack Business Environmental Network (described elsewhere in this
report).  Through the  Network, he has acted as a  resource for many local  businesses on
compliance with the  CAAA requirements for labelling products made with CFCs.

OTA recommendations  made to this  company at the first  series  of meetings also concerned
investigation of "no clean" options, and as a result the company has installed some Nitrogen and
Hydrogen atmosphere soldering, which is fluxless (there is no oxidation of the metallic parts
without oxygen  in  the  atmosphere),   eliminating  the  need  for  flux  cleaning.    Other
recommendations concerning fluxless solders have not yet panned out, but the company has an
aggressive program of investigation  and evaluation.
The  division chief credits OTA as being a "tremendous asset" in getting his firm started down
this road.

OTA also recommended rearranging work stations  for centralized batch cleaning,  which is
currently under design consideration.  Because not every degreaser has as yet been eliminated,
(although all TCA will be), OTA's recommendations for increasing the freeboard cooling have
been implemented.
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The division chief has been a speaker at OTA/DEP workshops for TURA reporters, giving the
message that careful evaluation of materials use, pollution generation, and alternative options has
greatly benefitted the bottom line of his company, and that the law is requiring activities that are
just good business.

Results: The firm has set targets for reducing the use of chemicals identified  in EPA's 33/50
program. The targets were set using 1988, when 154,000 Ibs. of these chemicals were used, as
a base year.

To date, a reduction of 49,000 Ibs. of the 17 chemicals on the 33/50 list has been achieved. The
target for 1998 is a  123,000  Ib. reduction.

In addition, the firm has achieved 90 percent of its ODS elimination program. That means to
date, the firm  has reduced use of freon/TCA by about  127,500  Ibs.  The company expects to
completely eliminate the use of all ODSs by the end of 1995.

Through its pollution prevention efforts, the firm has reaped additional benefits, including the
ability to begin notifying its customers that all products are manufactured  without the use of
ODSs, which is expected to lead to increased sales; elimination of the concerns of employees who
were  working with hazardous  chemicals; and reduced toxics  use reporting and  compliance
requirements.

The division chief says more technical assistance programs similar to OTA would help P2 efforts,
and that such assistance  programs should emphasize the cost-effectiveness of P2 strategies. He
also believes P2 programs should include a mechanism to tie customer acceptance  of products
into the general concept.
Company #3 is an electroplater, referred to OTA by EPA counsel because the  company had
substantial  violations.  The EPA attorney knew of OTA's services  because she  and OTA
representatives have participated in EPA Region I meetings of a group known as the Pollution
Prevention  Task Force (headed by P2 coordinators Mark Mahoney and Abby Swaine).  This
company's  case is an example  of how important  enforcement programs are  to  deal  with
companies that do  not take the initiative to properly address environmental  issues.

OTA met with  the  company on a  number  of occasions, and  supplied  information to the
company's  consultant.  The company's chemist attended the Merrimack Project workshops on
printed circuit boards, water conservation, and electroplating.

OTA noted evidence  of extensive  spilling  of plating  chemicals  on the  shop floor,  and
recommended drain boards and changing the layout to avoid dripping of parts. OTA noted a lack
of controls on  some hazardous wastes and materials, and recommended  a materials  control
system, which would institute chronological ordering of incoming material,  refusal of materials
in damaged containers, and inventory control cards  to  log amounts  of withdrawal, dates and

                                          26

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  initials of individuals.  The OTA team  also advised the company to  contact scrap chemical
  dealers.

  Further, OTA recommended improved rinsing to conserve plating chemicals and water  The
  company officials indicated that they were familiar with  all of these ideas,  but after extensive
  discussion it was apparent that the idea of a dead rinse was in fact new to them  ( Dead rinse
  involves rinsing in still water, allowing the rinsed-off metals  to accumulate, and using this as
  makeup for the evaporating plating bath to save on input of metals and drastically reduce metal
  discharge.)  OTA  provided information on non-cyanide zinc plating (Isobrite), the supplier of
  which (Alhed-Kelite), will share disposal costs with the customer, and will take back spent nickel
  and chrome solutions.

  OTA also pointed out that false bottoms on the plating  tanks would allow for tank cleaning
  without dumping the entire bath.  These bottoms can be constructed of screens with a nominal
  200 mesh size.

  OTA advised that  the company could use recirculating bag filters to extend the life of plating
  baths, and provided a sketch of what such a system would look like. Team members pointed out
 that  above the baths were  rusted, dirty  overhead pipes,  which were potential sources  of
 contamination to the baths.  Pipe insulation would address this as well as providing for enerev
 savings.                                                                              6J

 OTA also discussed metal recovery systems with this company, but  did not provide extensive
 information because at this point the company had not proceeded with any previous suggestions
 Thus, this case illustrates an important point about the delivery of technical assistance  At some
 point a technical assistance team has to evaluate the reception of their work,  and consider how
 best their  resources are to  be devoted.   It did appear that the  company was not  seriously
 evaluating OTA's advice. Because the team was receiving numerous requests for assistance from
 other companies, work with this company  was curtailed.

 This  situation also  raises an important point concerning the relationship of enforcement and
 technical assistance. If a company calls OTA because they are recommended to do so by an
 enforcing agent, care must be taken by  the enforcement agency  not to assume that the company
 is thus  implementing pollution prevention.  It may not have been the case with this particular
 company, but its example suggests that a  company may use contact  with OTA to  project the
 appearance of pursuing P2.  If an enforcement agency wishes to  give some leeway to companies
 that pursue P2 as a strategy for addressing violations, that agency should request evidence of such
 work  directly from  the company.  If a company is seeking an  advantage based on a claim of
 working with a technical assistance agency, it seems reasonable to ask what recommendations had
 been received, and what progress has been  made. OTA is bound by confidentiality, and thus it
 is improper for the enforcing agency to refer to OTA and then expect to call this office and find
out what is happening with the company.   We do recommend to companies that have had
violations that they  volunteer  information  to the  enforcement agency  concerning  their
implementation of P2.
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Results: A follow-up phone call made in March 1994 determined that in fact the company had,
contrary to our assessment, taken many of the recommendations seriously and addressed some
of our concerns.  Most of the pollution prevention measures the company adopted were related
to improved housekeeping practices, although some changes were made in rinsing techniques and
monitoring on the process lines. The company president says that by installing filtering systems
and dead rinses as suggested  by OTA, the firm reduced chemical use — cyanide, in particular -
- by 5 to 10 percent.

The president says those same changes have resulted in "tremendous savings" in the firm's waste
treatment costs: the company now spends approximately $1,000 a day on waste treatment, a
savings of roughly $50 per day ~ or $13,000 annually — compared to before P2 strategies were
adopted.

The company plans in the future to install a water reclamation and reuse system that will reduce
water use by approximately one-third, from 15,000 gallons per  day to under 10,000 gallons per
day. The firm's president says a 10,000 gallon tank is in place, but the company lacks the capital
to complete the system at this time.  He  repeatedly referred to  a lack of capital and EPA fines
the  firm is  paying off as the  reason for not implementing other P2 suggestions made by OTA.
Company #4, a consumer product manufacturer, was referred by the Greater Lawrence Sanitary
District (GLSD).  OTA went to  the site for a  general meeting, and did not have a full scale
walkthrough. OTA went with John O'Hare  of GLSD.  This company was having problems
meeting limits on Fats, Oils, and Grease (FOG),  and  in releases of surfactants, which were a
concern for GLSD because of foaming in its effluent. The problems of this company raise some
important questions concerning the current protocol for measurements of FOG. Freon is used in
the Mbas test, and OTA conjectured that it might dissolve organic components other than grease,
which leads to a false reading of high FOG, actually due to nongrease chemicals.

The  company  has  reduced its water use 87  percent  through examination  of flushing (line
cleaning) techniques.  Instead of cleaning with water, they now use compressed nitrogen to push
dedicated absorbents called "pipe  pigs" through each line. They have also achieved a 40 percent
reduction in drummed waste by replacing flat bottom tanks with tanks that have conical bottoms.
The cone-bottom tanks provide for more efficient draining, and when the tanks are cleaned, there
is much less residue to clean.  OTA suggested rinsewaters for batch makeup,  and using a small
still to reclaim alcohol.

Results: OTA's discussions with  the company have led to its active participation in and support
of the Merrimack Business Environmental Network. This company has accomplished a great deal
on its own, and OTA has suggested publicizing these accomplishments. However, the company
is  very reluctant to pursue this  course at this time,  claiming that touting  its environmental
achievements will leave it open to criticism from environmental activists who will not be satisfied
with the company's claims.
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 Company #5 is an adhesives manufacturer referred to OTA in 1992 by the local board of health
 as a result of nuisance complaints received from neighbors concerning odors.  OTA found that
 one of the coating lines could be linked to an existing thermal oxidizer with sufficient capacity
 to handle its vapors, but recommended consideration of a solvent vapor recovery system using
 a nitrogen strip process, which would allow reuse of the solvents in cleaning  or other operations.

 OTA noted that the coating station could be enclosed, in order to capture fugitive emissions, and
 that discharges from mixers could be  also be enclosed by connection to portable containers by
 using flexible braided stainless steel hoses and quick disconnect couplings.

 The company had arranged to install activated carbon filters on exhaust ducts from other mixers,
 but OTA noted that the  kind the company was planning to use would have a relatively small
 capacity and would need to be changed frequently.  OTA pointed out that the contractor, who
 had agreed to regenerate the  filters, would have to handle them  as hazardous waste.

 In addition to the odor issues, OTA noted that the company should limit its acceptance of sample
 chemicals, and obtain agreements from vendors that they  would  take back any unused samples.
 OTA also discovered that a  still in use at the  facility was configured so that the end of the
 distillate discharge tube was  higher than the condenser outlet (the exit port for the  distillate).
 This meant that distilled liquids would run back into the boiling chamber to be reboiled, or could
 block the discharge tube, causing dangerous pressure buildups.

 Results: The company fixed the improper distillation system, and did hook up to the carbon
 filtration  unit some  areas  of the process  that had  been uncontrolled, leading to  a distinct
 improvement in odors.  The company did obtain agreements from its vendors to take back unused
 samples, and no longer accepts delivery of unsolicited samples. The company was very attentive
 to hazardous  waste requirements concerning the used carbon filters.  OTA staff observed no odors
 of any kind during its last visit in the spring of 1992.  Since this time, OTA has hired a new staff
 member who happens to live  within 100 yards of the  facility. He affirms that the problem was
 substantial and states that there has been no problem  for a long period.

 The firm also implemented OTA's other suggestions, including the installation of new duct work
 connecting to the firm's  existing thermal oxidizer and enclosure of the coating stations.  The
 company's general manager credits OTA with helping the  firm to solve a chronic odor problem.

 By the time the firm contacted OTA, it was two years into a VOC emissions abatement program
 it developed with the help of a private consulting firm stemming from a consent order from the
 Massachusetts DEP. Since 1990, the company has spent more than $325,000 on pollution control
and reduction efforts, including installation of the thermal oxidizer, reformulation of adhesives,
and reduction in the use of toluene. By the time the VOC abatement program is complete, the
company's emissions are expected to go below 13 tons/year, down from more than 130 tons/year
before the program began.

The general manager says because of the large capital expense involved, it is difficult to quantify

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any cost savings related to the program. However, preliminary calculations indicate approximately
10 cents is saved in terms of compliance costs and savings in chemical purchases for every $ 1
spent in  capital costs.  "The payback is  not outstanding,"  he says.  Installation of the thermal
oxidizer provides some savings by reducing the company's use of natural gas by burning VOCs.
Reformulation of adhesives and toluene reduction have resulted in savings of $10,000 and $5,000
a year, respectively.

The  general manager says an additional benefit is a better working atmosphere for employees
who now experience less exposure to solvents.

The general manager also says he believes regulatory programs would work better if those writing
the regulations had a better understanding of what the practical application of regulations are for
specific industries.   "Industry is not opposed to pollution control  regulations or to reducing
pollution, but we don't feel like  whoever is writing the regulations always know  what they are
talking about,"  he says. "It seems  like decisions (about regulations) are made in  a vacuum."

This case is another example of the need for a pollution prevention technical assistance agency
to understand conventional control technologies, as well as pollution prevention techniques.  The
company had an existing system,  and although OTA pitched a solvent  recovery system,  the
company was more interested  in maximizing  utilization of what it had.  Because OTA did not
take  the position that they would work exclusively on prevention, and did provide assistance in
optimizing  the existing system, the company was  able to improve its odor situation.  It may be
surmised that OTA's practice of providing general assistance did increase the credibility of its
recommendations overall.

Company #6 is Babco Textron, which machines specialty metal parts for the aerospace industry.
The  company came to  the Haverhill workshop for machine shops, and  heard a presentation by
General Electric on their new, safer coolant (Blazocut), which this company also  used. However,
General Electric was recycling their coolant and this company was not. After their visit, OTA
staff recommended several changes to Babco's cooling system.

Staff pointed  out that the  existing  cotton  filters  would support bacterial growth -  and
polypropylene filters would  not.  Also, the cartridge filters being used, once spent, were taking
up considerable space, whereas bag filters (less expensive to buy) are collapsible.  The company
was already buying bag filters for an aqueous degreaser system, and these could be used on the
coolant.  Most importantly, Babco had on site  an ultrafiltration system, used for  treating effluent
water from stone tumblers; this could be used to recycle the coolant.  However, OTA pointed out
that this was just one feasible method for recycling the coolant, and recommended the company
contact GE. Babco was subsequently  invited  to the GE Lynn plant  to review the their coolant
recycling system.  A variation of this system,  incorporating phase  separation  coalescers,  was
installed. Ultimately, the ultrafiltration unit was  used for recycling the water from the stone
tumblers, which had  been discharged.  The company has agreed to share  this information with
other companies.
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 It is worth nothing that the environmental manager at this company was responsible for materials
 management, and this apparently had resulted in a very effective materials management program,
 reducing the amount of overstocked chemicals, and cutting the variety of chemicals used from
 500 to 162. A computerized inventory,  which is used to approve chemical purchases, is linked
 to MSDS's and tracks usage.

 Results: Babco had installed an  aqueous cleaning system  using Blue Gold cleaner  (sodium
 hydroxide based), and ultrasonic agitation, which replaced a TCA degreaser.  The company did
 agree to act as a referral source for other  companies considering such a system, and has been
 willing to demonstrate it, allowing other companies to bring  their dirty parts to their facility for
 cleaning.   Babco's Mike Cowell  also agreed to  present  at the  September, 1992  33/50 EPA
 conference in Framingham.

 Babco had a Zyglo nondestructive  testing system, which uses florescent dye to detect flaws. The
 system uses air atomizers for spraying and a garden hose for rinsing.  OTA recommended that
 Babco use  high volume low pressure  (HVLP) spray guns  to  apply the Zyglo, that  the air
 atomizers be used for spray rinsing, and that the rinsate be run through the ultrafiltration unit for
 dewatering. These recommendations were implemented.

 The company has since relied on OTA for help in obtaining clarifications with DEP regulations,
 and is currently working with OTA  on refinements to its chemical management system.

 This company is in Danvers, and  not in  the Merrimack River system. However, it is included
 here because work with the  company began with their participation in a Merrimack  Project
 workshop, and the firm has  provided information and demonstrations to a number of Merrimack
 companies with which  OTA has worked.


 Company #7 is in Salem, outside of the Merrimack watershed.  However, it is  discussed here
 briefly because OTA persuaded the company to run trials of the Venturi Systems Hydrovac
 technology,  which is an inexpensive method for superaerating water. OTA's research at the very
 beginning of the Merrimack Project  led to the discovery of Venturi Aeration, a tiny two-person
 company from  southern New Hampshire.   OTA  visited  a  site  where Venturi  was digesting
 restaurant grease, using the Hydrovac to provide oxygenation to grease-eating microbes. The site
 was digesting grease that would otherwise go to landfills, or be disguised in septage hauls, and
 the company was meeting FOG limits in its discharge.  This information was presented at the
 Merrimack Project workshop for Newburyport on Fats, Oils  and  Grease from restaurants.

 OTA also visited a site in Pelham, NH where Venturi was stripping VOCs from groundwater,
 and showing nondetectables in their  monitoring.  OTA was interested  in the innovative uses to
 which the  Hydrovac technology  could  be put, and recommended  at  company #7 that the
technology be tried for aerating grease-laden water before treatment in order to turn sulfides to
 sulfates, bacterially digest FOGs, stimulate aerobic bacteria to control anaerobic bacteria, and get
the best settling and separation in  the mixing tank.


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Results: The company  agreed  to a trial,  but  the system  did  not perform to  the company's
expectations. Venturi Aeration felt the pump became fouled with suspended solids, that chrome
present  in large quantities was consuming  available oxygen, and that the sulfide conversion to
sulfates was also consuming available oxygen.  OTA observed that the  wastewaters were much
improved, but the company felt that because they were not restored enough for reuse, it would
not use the system.   Recommendations for improving trials were not implemented, and the
company has not tried the system since that time (October, 1992).

OTA experience with Venturi Aeration, however, convinced staff that there was potential for new
applications of this inexpensive  superaeration device, and that the company was innovative and
eager to experiment.   OTA has assisted the company in preparing financial information, and in
introducing  it to new business  opportunities where the new technology might be applied or
recognized.  OTA recommended trials of the Hydrovac for odor  control  at the Greater Lawrence
Sanitary System; these were successful, and large scale systems have been put in place.  (See
attached case study).

This case  illustrates the danger  of inflated expectations.  Although initial  discussions with the
company included the possibility that the  Hydrovac might render the  wastewater suitable for
reuse, OTA expected that  if it did not, there would  still be an advantage in enhancing the
treatment system in place. In fact, by reducing sulfides and increasing chromium conversion, this
seems to have taken place. But the company regarded the trial as a failure because it did not lead
to complete water recovery.

OTA is still working  with Venturi Aeration, which is now also marketing a vacuum filtration
system.   This was demonstrated recently  at company #7, and the  system did clean a  large
percentage of wastewater, rendering it reusable.  However, the concentrated filtrate, run back
through the system, did not clean up.   It will be interesting to see if this trial comes to be
regarded as a partial success or as a failure.
Company #8 is a metal parts manufacturer which contacted OTA after being notified by the
Lowell treatment facility that they were exceeding aluminum discharge limits of 2 mg/L. OTA
found technical violations with hazardous waste laws, and emphasized the legal risks the company
was taking.  The treasurer of the company, who assigned himself as environmental coordinator,
was attentive to these remarks, and made OTA aware of some actions that he subsequently took
to address improper storage.

OTA recommended that a bath no longer used should be eliminated from the cleaning line, and
that the available space be used for dead rinses immediately following  caustic cleaning and acid
baths.  OTA also suggested spray rinsing of parts over the process tanks, and designing racking
to maximize drainage.

Results: The company did remove the old bath and installed dead rinses, installed bag filters to
extend the life of the  chemical baths, and  also improved their self-monitoring by using a less

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expensive aluminum testing method that OTA told them about - a Hach DR 100 Colorimeter
(OTA also mentioned that similar test kits could be obtained from LaMotte Chemical - we always
try to  avoid  recommending just one  supplier, and preferably recommend  three).   It is  our
understanding that these actions resolved the zinc problem.

After implementing OTA's recommendations, the company's aluminum discharge now averages
1.6 to 1.0 mg/L, reduced from the 2.2 to 2.6 mg/L it averaged before the changes. The company
president  says  the effort was made solely for  regulatory  compliance and  says  "very  little"
pollution  is being prevented.  Because of  the changes, he estimated the company  saves 10
percent, or $500 annually, on its water bill.

This company serves as an example of that population which is primarily interested in compliance
at  lowest cost, which needs to have regulatory limitations as a requirement or it is questionable
as to how much they would undertake on their own. The company aslo serves as an example of
how difficult it can be to get some people to recognize indirect or intangible cost savings. This
company had savings from: the space that was opened up to other uses after the dead rinse was
removed;  the extension of the chemical bath life, (which results in less frequent dumping and
reduced purchases); and the fact that  the POTW was  no longer notifying them of violations
(worth at  least  the value  of the fine they would have had to pay if they had not rectified  the
problem, without  considering the cost  of legal representation or engineering consultation if the
problem  had continued).   None of these were noted by the company,  nor did the  company
consider the amount of pollution prevented to be significant.  However, if we take a conservative
estimate of annual flow at this company of 1,875,000 gallons (based on information provided by
the company),  convert it to 7,265,625 liters,  and then multiply it by 1.1 milligrams for  the
amount reduced per liter (the previous  average of 2.4 minus the current average of 1.3), and we
have 7,992,187.5  milligrams, which equals 7,992.2 grams, which equals  17.6 pounds. Perhaps
today this is not a significant amount  of pollution,  but ten  years of such savings would mean
nearly 200 pounds of metal not entering the waterway, and if just ten other companies did  the
same thing it would mean a ton of pollution avoided, by implementation of very simple measures.

Company #9 is Alternate Circuit Technology,  which came into contact with OTA as a result of
its environmental  engineering manager, David Unger, taking the class  for TURA planners at the
Toxics Use Reduction Institute (TURI) at the University of Massachusetts at Lowell. TURA
requires toxics use reduction plans by large quantity toxics users: these plans have to be signed
by certified TUR  planners.

ACT pursued a federal grant to finance installation of an ion-exchange,  reverse osmosis (RO)
system for recovering metals and reducing water discharge from plating operations. Under this
system, rinse waters go to a 25 gallon per minute RO system, recovering all rinsewater except
about 2 gallons, which  is discharged.

In  addition, ACT followed  OTA's suggestion for reclamation of etch material,  saving  the
company  from  disposing of 40,000 gallons of bulk etch annually.   ACT purchased an acid
reclamation unit that had been the subject of a presentation by Digital Equipment  Corporation

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at the Printed Circuit Board workshop sponsored by OTA, the Toxics Use Reduction Institute,
NHDES, and the Lowell POTW and held at the University of Massachusetts at Lowell.

Results: David Unger says the firm has not quantified exact savings realized from use of the RO
system, but says since it has been in use, there have been "no upsets" in the system operations,
and ACT controls and monitors its water quality. He said the discharges to the POTW have been
cut by  2  million gallons  in  the first six months of use of the RO system,  which should
dramatically reduce the $12,000 annually the firm pays in sewer fees. In addition, because of
the etch recycling, ACT save  $7,200 annually in disposal costs.

David Unger said he believes hazardous waste generators greatly benefit from easy access to a
non-regulatory agency that can walk through the plant and keep information about what they find
confidential. "Most people don't know or just forget about compliance details," he says. "No one
can afford the fines. And it doesn't do any good to put companies out of business."


Company # 10  is a contract spray painter which contacted OTA after hearing about us at a
seminar (not an OTA seminar). OTA conducted a joint walkthrough with the NHDES personnel.
The  team observed an  excess  of left-over  paint, and recommended purchases of reduced
quantities.  The team also recommended buying  base paint and mixing colors as needed, rather
than buying colored preparations.

The  team  also pointed out a  number of actions advisable for better compliance with air and
hazardous waste regulations. The team suggested that when the company had overstocked paints,
it could offer a discount for their use.  The team provided information on respirators for use by
employees, and  recommended and provided information  on operator training in  the use of
protective devices and in proper  spray painting techniques. The team discussed improvements to
paint gun  cleaning  operations that  would reduce the  amounts of solvents used,  the use  of a
dedicated cleaning station, and the use of a waste exchange for left-over paints.

Almost one year later, the company was urged to call OTA by DEP after receiving an inspection.
DEP told the company that OTA could assist with the calculation of VOC emissions.  DEP knew
of this OTA capability because OTA  engineer John Flynn presented to DEP air personnel a
computer program he developed  for making such calculations, and DEP had made an assessment
that the program was useful.  (OTA is working on refining this program).

OTA assisted the company in understanding how solvent density, formula weights, and other data
are used in  calculating VOC emissions.   Review of MSDS sheets from suppliers revealed
inadequacies, and up-to-date information was obtained. The company has implemented OTA's
method  of measuring VOC  emissions and tracking them by computer.

OTA made many of the same recommendations that had been discussed previously: reducing
VOC emissions  by employing a gun  cleaning station, improving  worker  training,  and
investigating electrostatic painting methods (which dramatically increase paint transfer efficiency).

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 OTA provided information on alternatives to the  company's methylene  chloride phosphating
 operations,  which  are  another source of VOCs  at the  plant,  noting  that  aqueous  based
 cleaning/phosphating systems may require a drying step before paint application.  OTA sent notes
 from a teleconference on painting, held in 1992, for which OTA arranged several downlink sites
 throughout the state.

 Results: This company has taken full advantage of OTA's compliance assistance service: OTA
 basically prepared their air source registrations for them, bringing them mto compliance.  In a
 recent follow-up phone call, the company reports that it has implemented the  good housekeeping
 and improved purchasing practices OTA  recommended and has  assigned  a staff member to
 monitor hazardous waste storage and handling. A company manager estimates the firm saves
 $5,000 a year by reduced  purchase of thinner, and  now purchases higher quality  paints,
 generating less waste and reducing employee  exposure to hazardous materials.


 Company # 11 is Brush Wellman Inc., a manufacturer of electrical components, which contacted
 OTA after receiving a multimedia inspection, jointly conducted by DEP and the Newburyport
 POTW. On the initial visit, this team found minor hazardous waste violations, and recommended
 the company make use of available  technical assistance services.

 OTA found the company had a very clean and well run operation, and had already virtually
 eliminated TCA and dramatically reduced use  of Freon.  One problem was that the aqueous
 cleaning now in place did create a problem with water spotting on gold plated parts after a final
 rinsing with deionized water (there had been no spotting with Freon drying).  The company was
 using a rinsing aid called Cerematek.  OTA suggested that the spin  drying operation  could be
 supplemented or substituted with mild tumbling in a octagonal barrel  tumbler filled with ground
 corn cobs. This should eliminate the spotting and the need for the Cerematek chemical additions.
 It was pointed out that the corn cob tumbling would  likely burnish the gold, and that the
 company should evaluate whether or not  that  was desirable to their customers.  They were
 referred to another company, which  had  agreed to discuss their experience  with  corn cob
 tumbling.

 The company had already extended the life of their baths by  changing  filters more frequently and
 reducing evaporation by using floating plastic balls on the bath surfaces, and has pursued OTA's
 advice to further increase  bath life by careful monitoring of pH and  constant constituent
 adjustments to maintain the optimal  bath operating  parameters.

 OTA found that the regulatory violations  at the company were the result of confusion concerning
requirements, and obtained clarification  of the  issues, which consisted of dating and satellite
storage. The company had extensive air monitoring on site, and appeared to be committed to
both compliance and preventive activities.

Results: Jean Borgard,  Plating Supervisor, credits OTA with helping BW reduce its use of
hydrochloric acid nearly 40 percent  (from 26,000 Ibs/yr to  16,000  Ibs/yr),  saving the company

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 roughly  $35,000 a year in purchasing  costs,  plus associated  savings in reduced wastewater
 discharges.

 In addition, the firm is investigating new cleaning and drying options identified by OTA that will
 allow the elimination of the use of Freon 113. According to Borgard, BW expects to stop using
 Freon by July 1994, saving an additional $40,000 or so annually in chemical purchase and waste
 hauling and disposal costs.

 Borgard said OTA provided information on good housekeeping practices regarding the storage
 and shipment of hazardous waste, keeping the firm in compliance and preventing the possibility
 of fines for violations.

 The plating  supervisor said the most  helpful  service  OTA  provided  was  giving  BW  the
 opportunity to "benchmark" or compare  its operations with other  firms and see how others had
 successfully reduced the use of toxics.  "They helped us develop  a good environmental policy for
 the company and the community."
Company  #12 machines  aluminum parts, and learned of OTA's services  by attending the
Machine Shop Workshop  in  Haverhill.   The  company needed  help  with  hazardous waste
compliance, and selenium discharges.  The company's discharges were uncomfortably close to
a new limit (0.2ppm) set by the Amesbury POTW.  The company did not know where the
aluminum was coming from.

OTA had bath samples analyzed by a laboratory, which is a service OTA  provides when
necessary to identify P2 options.  These tests indicated two sites at which selenium was present
in significant amounts, the major source being a chemical used for chromate conversion.

OTA recommended the company use a local laundry equipped to handle oily rags, instead of
disposing of wipes. The team suggested that using recirculating  filters for the acid and caustic
process baths would not only keep them clean and extend their life, but also provide movement
of the solution, thus increasing their efficiency.  (In-tank filters for acid baths would not require
expensive out-of-tank teflon construction).  The team advised that evaporative losses could be
reduced by using tank lids and closing them during periods of non-use, and provided information
on floating media covers, (such as that used by company #11). Dead rinse tanks (with filters)
also  were recommended, which could be used as make-up for the preceding evaporative baths,
and could be replenished by overflow from other running rinses. OTA pointed out that spent acid
or alkaline solutions could be used for pH adjustment in wastewater treatment, and that heated
baths could be insulated.

OTA explained reactive rinsing: that the same tank could be used for rinsing parts from both
acidic and alkaline baths, and that alkaline rinsewater could be reused to rinse parts from the acid
cleaning, and that this method saves water and affords some neutralization, saving on the addition
of treatment chemicals down the line.


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Methods for  maintaining bath chemistry were  also discussed,  and the  company was  given
information about monitoring equipment, including a hand-held fast titrater, and inexpensive
resistivity sensors for measuring the level of dissolved chemicals. The sensors can be preset for
desired levels and can activate horns or lights for warning operators that rinsewaters need to be
drained.  This method replaces the calendrical method of replacing bath and rinse waters, (where
dumping occurs at a set interval), with a method that only sends  waters to treatment  when
necessary.

Results:  The team surmised that the company had not implemented many of the elementary
prevention techniques summarized above because there is no chemist on staff. The company was
also hampered in its progress on  these matters by the departure of the person with whom OTA
worked.  In addition, the company was planning to move, and thus was reluctant to invest in any
changes or new equipment.  OTA has recently  reestablished contact with the company.  The
company has plans to switch from TCA, an ozone depleter, to TCE.  OTA visited the facility to
explain the problems and liabilities  inherent in  using TCE.  In  the course of this visit, OTA
recommended consulting with Babco Textron to observe their ultrasonic aqueous cleaning system,
and employed a sniffer to evaluate emissions from their degreaser.  There were no significant
readings  when  the degreaser cover was closed, but when it  was open there  were observable
emissions.

At this company, as  well as others,  OTA observed  less than optimal choices being made to
eliminate  ODSs (Ozone Depleting  Substances) in order  to avoid  the  new  Clean Air Act
requirements for CFC labelling.  OTA has observed a number of companies with plans to switch
from TCA to TCE.  This is ironic because so much effort has been expended  attempting to
convince companies to abandon  the use of TCE and other chlorinated solvents  that result in
hazardous waste generation, Superfund cleanups, VOC emissions, occupational exposures, and
organic contamination of water.  It is noteworthy that the EPA's Significant New Alternatives
Program does list TCE as  a  potential substitute for ODS cleaners.  OTA  is now spending
significant energy to convince companies to continue to explore safer ODS alternatives.

The company is also one of many that calls on OTA primarily when it needs assistance with
compliance, and which needs considerable hand-holding in order to implement process changes.
This case illustrates the principle that companies are less likely to institute process changes when
they do not fully understand the process they are using.
Company #13 is a manufacturer of semiconductor devices. John O'Hare of Greater Lawrence
Sanitary District suggested that because they have a low flow operation, they might be able to
go to a zero water discharge system, and suggested they contact OTA.

OTA discovered that the facility is a very small quantity generator of hazardous waste with no
knowledge  of the applicable regulations. OTA supplied them with the appropriate information,
and  also recommended  they contact suppliers of ion exchange equipment.  In addition, we
recommended trials of NMP, hexane, and citrus-based cleaners  for removing  paraffins.  The

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company did contact vendors and obtain prices.

This company's case illustrates the regulatory confusion regarding zero water discharge systems.
The POTW has asked OTA to clarify this matter, and OTA has requested clarification from DEP.
DEP met with OTA in 1991 and decided eventually  to consider the matter on a case-by-case
basis.  A consensus has recently developed that case by case resolution is insufficient, because
companies  need clarification before they proceed with  capital investments.  DEP has reconvened
a committee to devise solutions to the "closed loop closed door" problem.  OTA is playing a
significant  part in this effort, defining technologies for zero water discharge, and proposing policy
and regulatory solutions.

Briefly described, the problem with zero waste water technologies is that if a company closes the
loop and begins treating or recycling hazardous waste (which they typically do), they may be
considered "treating without a license" -  a violation of part B Treatment, Storage and Disposal
Facility license regulations under RCRA.

This is because it is possible for regulatory authorities to interpret their situation as no longer
having the  potential to affect the facility that receives wastewater  - the POTW or receiving water
- and thus  no  longer being adequately regulated by another program - the Clean Water Act.

Although Sylvia Lowrance in 1989 proposed in a letter that a possible  answer to this quandary
is for Clean Water Act authorities to issue zero discharge permits, many pretreatment officials
have commented  to OTA that they are too busy regulating facilities that do  discharge to them,
to have to  worry  about facilities that have sealed their drains and discharge nothing.

GLSD has, however, recognized the benefits of zero  water discharge facilities, and has issued
"zero discharge" permits.  The legal  value of these has not been tested.

Please see  attached description  of the "closed loop closed door" and other opportunities for
regulatory  improvement.

Company  #14 is an electroplating company under new ownership and  involved in establishing
a new site for operations.  Their  previous  site  had significant violations,  and  DEP had
recommended they give us a call.

Several team members participated in the site visit, presenting a fairly complete set of general
recommendations on good plating operations. Then the team took a look at the plant where the
operation was  to be set up, and pointed out the floor was not protected from absorbing spills, and
that ventilation needed to be improved.

At a second visit,  the team observed that the tanks were two to three times larger than necessary,
and recommended the use of simple  steel mesh in-tank filtration, evaporation reduction by use
of covers or floating media, and the installation of automatic chemical addition systems for the
chemical baths. OTA recommended  using bag filters instead of cartridge filters to save money,

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 reduce waste volume, and gain filtration efficiency.

 The company asked for more information, although its primary concern seemed to be obtaining
 financing for its required contribution to a Superfund cleanup site.

 Results: Follow up with this company  was not as prompt as it could have been; five months
 passed before a second letter of recommendations was issued. This letter recommended recovery
 of pure copper and etchants using the Sigma Innovation etchant regeneration system, successfully
 used by Digital Equipment Co. in Puerto Rico, about which a presentation had been made at the
 Merrimack Project's Spring  1992 Lowell workshop for Printed Circuit Board manufacturers.
 Other information concerned countercurrent and dead rinses; drip boards; using deionized water
 for rinsing; tank covers; and using local precious metal recyclers  for photowastes, scrap board
 trim, and possibly for metal dusts, filters, resins, and solutions.
 Company #15 is an industrial laundry that called OTA after a visit from DEP, and a referral by
 Lou Vallee of the  Newburyport POTW.  The company was near flow limits and was interested
 in water conservation. In response to OTA's Previsit Questionnaire the company commented that
 "one finds oneself facing more and more compliance  issues.  Thus, when the DEP visited our
 plant,  I asked 'where does one go for help?'"

 OTA suggested trying the Hydrovac technology to reduce  biological oxygen demand (BOD) in
 the final effluent, by recirculating the contents of the holding tanks and coupling the superaeration
 with microbial treatment.  The team also suggested reusing final rinse waters for wash water
 makeup, by constructing a holding tank and using a heater and pumps.   OTA  mentioned that
 detergency can be enhanced  by use of softened,  or deionized water, and suggested that new
 ozonation techniques can replace or reduce the amount of detergent chemicals necessary for
 washing.  The company was informed that Highland Laundry of Holyoke was willing to provide
 a demonstration of their working system. (See attached patent).  OTA also discussed use of a
 chemical dispensing system, to eliminate overuse and spillage.

 Results: As a result of the visit, OTA investigated the potential for substituting citric acid for
 sulfuric acid, used  to neutralize alkaline  wash waters before discharge.  Neutralization titrations
 were conducted to compare sulfuric and citric acid strengths. Sulfuric was about  1.52 times as
 strong.   This translated  to an approximate cost  for  citric acid  of $12  per 1000 gallons of
 wastewater compared to $1.73 for sulfuric.  Even though sulfuric is covered under TURA, and
 the company has to pay a fee for its use, the switch to citric acid did not seem to be economically
justified.

 The  contact person  at this company was  subsequently laid  off, and OTA is  not  aware of
 implementation of any of the recommendations, but there has been no recent follow up to this
 company.

 Company #16 is the Frank C. Meyer company, a print shop. (See attached case study.)  Because
 of its pollution prevention efforts, this company eliminated  the  generation of 10 drums of
hazardous waste per week, saving $92,000 annually, and installed a wastewater reclamation and

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reuse system, saving an additional $46,800 per year.

The company initially contacted OTA at the recommendation of the Greater Lawrence Sanitary
District, and asked us to help them determine if their tank and machine washing solutions were
suitable for drain  disposal.  OTA obtained information from GLSD  on their effluents and
compared it to ink analyses submitted by the company's vendors. It was apparent that the source
of zinc, copper and lead loadings was the inks themselves, and OTA recommended that since the
inks were likely to be insoluble in water, filtration, starting with a five micron bag, would
probably solve the problem.  OTA recommended techniques for preventing contamination of
wash water with ink waste.

After only one month, the company had already instituted new press clean-up procedures which
reduced the amount of solids in wash water more than half, and had successfully used press wash
water in the make  up of black ink. The company had already mounted a small bag filter and
pump - OTA recommended increasing  its size.  By  lowering the pH of their wastewater, the
company was now precipitating inks.  The wastewater was now suitable for discharge.

This case  demonstrates that some companies can be inspired to do pollution prevention simply
by introduction to the concepts. These companies benefit greatly from the provision of technical
assistance.

Company #17 is a manufacturer of electronic components, referred to OTA by John O'Hare of
GLSD.  The company had just moved to the GLSD area.   Process effluent contained  lead,
selenium,  and tellurium, which was being drummed and shipped.  OTA learned that the company
had spent  considerable money on a lead treatment system that did not work.

OTA noted that the company was using TCA, informed them of upcoming Clean Air Act
requirements for labeling, and recommended several alternatives. The company did switch  to N-
methyl-2-pyrrolidone, and reports that it doesn't work as well, but is acceptable.  The firm also
reports no cost savings at the time  of the switch, but noted the costs of TCA was rising  rapidly,
so they would be saving money over time.

OTA's recommendations focussed on  various methods  for recycling water, with zero water
discharge  as the  goal.   Many of these  systems  involve evaporation,  and OTA typically
recommends that companies consider enclosed evaporation, as that may be  considered under the
state's hazardous waste regulations as "treatment that is integral to the manufacturing process"
and thus needing no permits or licenses. (OTA has identified an inconsistency in DEP rulings
on this issue, with some officials recognizing end  of pipe enclosed  evaporation systems as
integral, and some officials stating that it does not qualify because it is  end of pipe and not
necessary  for producing  the product.)   OTA noted that if the company chose an atmospheric
evaporator, it might by accident be driven to dryness, and in that case it would be possible to
drive lead and selenium compounds into the atmosphere.

The company did express enthusiasm with  the idea of cold vaporization, which is a technique for

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enclosed evaporation. Enclosed evaporation techniques recover water, rather than driving it into
the air.  Cold vaporization operates by pulling a vacuum, which enables the water to evaporate
at room temperature.  The company was concerned with a lack of available funds to purchase
such a system.

A company representative said he appreciates non-regulatory assistance offered by OTA and sees
a need for expansion of such technical assistance programs, particularly for small businesses. He
said smaller firms like his -- which doesn't have a full time environmental compliance officer --
could use help in developing hazardous materials safety programs, including employee training.
He said hazardous waste handling and  management has become a "regulatory nightmare" and
called on the state and federal governments to write regulations in simplified  language "so you
don't need a lawyer to understand what applies to your industry."

Company #18  is a manufacturer of air filtration  and conditioning systems,  which came into
contact with OTA as a  result of receiving a Notice of Noncompliance (NON) from DEP for
improper disposal of oily rags.

OTA noted significant VOC emissions from painting operations, and the use of a contact cement
containing TCA, which would require CFC labelling. OTA discussed using low VOC paints, and
pointed  out  that the supplier  of their paints, Sherwin Williams, was offering high solid (low
VOC) versions  of the same paints in use at the plant.

Results: OTA followed up several times with this company, and determined that no actions were
being taken.  OTA  then took the unusual step of writing  to the  president of the company to
inform him of the opportunities we had discovered.  There has been  no response.

Company #19, a manufacturer  of plastic components, was referred to OTA by DEP inspector
Joe Dowling. OTA observed  that the facility was very clean and operations appeared to be well
run, and complimented the company on this.

The company had selected an  aqueous cleaning system to replace TCA, and was having trouble
obtaining financing.

VOC  emissions from cleaning paint guns was one concern, and  information on gun  washing
systems was provided.   In-house distillation or off-site  recycling of the spent solvent  was
discussed. OTA provided information  on worker  training  in spray painting,  and HVLP spray
guns.  There was a possibility that electrostatic coating could be used with the plastic parts, but
this would mean that a conductive material would have to be applied first.  OTA also described
the use of "plural component" spray equipment, which mixes paints as needed in the gun: this
avoids the batch mixing of paints, which usually results in mixtures left over.  This system allows
reduced inventories as well as  wastes.  OTA also provided information on spray booth filters and
a computer controlled matching and blending system.

The highest potential for VOC  reductions was by switching from VOC based paints to waterbased

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systems. The company representative told OTA that it was the first time that consideration had
been raised, and it was of interest because the company had received letters from customers
asking what they intended to do about the Montreal Protocols.

OTA investigated whether some solid waste generated by the process could be used in bituminous
concrete as a filler.  OTA  did propose to the  state highway department that the polyurethane
material be evaluated for this use.

Some months later, OTA followed up with further recommendations, which focused on "color
management" - scheduling light color applications before dark, and dedicating various spray
booths for application of particular colors, to reduce the need for line cleaning.

The company wrote OTA a letter thanking the team for their "excellent work" and expressing
appreciation for the existence of an agency that one can turn to for "help vs. fines".
The company's operations manager (OM) said OTA was extremely helpful  in clarifying issues
of labelling, handling, and storage of hazardous waste.

Results: In  a March 1992 phone call, the OM said the firm  has installed  an aqueous based
washing system and as a result has reduced its purchase and use of TCA by 85 percent, from  14
tons  annually to approximately 2 tons. He estimated savings in the range of $60,000 a year in
purchase, reporting fees, and waste handling and disposal. The  firm has been unable to convert
to 100 percent aqueous cleaning because certain parts require a molding agent that doesn't wash
off with water and detergent. The company  is continuing to  investigate alternative molding
agents.

In addition, the company has found an in-mold painting process that allows the elimination of
post-mold painting, priming and degreasing. Although the one-coat in-mold paint is a relatively
high emitter of VOCs, the firm has found that the reduction in VOCs from the elimination of the
post-mold processes more  than offsets  the emissions  from the paint.  Only a few parts are
currently painted in the new process, but many more are scheduled to be added in the next
several  months. The operations manager estimates that when the majority of parts are painted
through the in-mold process, the company  will  save  30  percent of the   cost of its entire
manufacturing process.

The operations manager expressed frustration in working with the state regulatory agency whom
he says was initially unresponsive in the firm's attempts to reclassify its generator status  after
reducing its  VOC emissions. The  reclassification apparently  has not occurred and he has  been
advised to pay the  fees as a large  quantity generator (LQG). He said he was "tired of hearing
about how overburdened  they are  and how they don't have any money.  It's just an excuse."
Company #20 makes plastic foam.  The company agreed to a visit after receiving a letter from
OTA stating that we had reviewed TRI data and noticed that they had experienced an increase
in releases, and would they like a visit to help achieve reductions? This was followed up by a

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 phone call.

 The company was switching from Freon 12 as a blowing agent to methylene chloride, which also
 provides necessary cooling because the polyurethane reaction is exothermic. OTA recommended
 using vacuum tables for cooling, which would reduce the need for methylene chloride. Another
 approach would be to enclose the foaming area in a vacuum chamber.   OTA also mentioned
 increasing the silicone surfactant concentration as a strategy for increasing foam "openness" and
 thus  improve the cooling,  reducing  the need  for methylene chloride.   OTA also  suggested
 reducing the amount of toluene diisocyanate to achieve a reaction which would generate less heat.

 Results: The company did not like these recommendations, and has not pursued further work
 with  OTA.  They are TURA filers, and thus are required to develop TUR plans, which require
 consideration of TUR options.
 Company #21, an  electroplating company,  called OTA when they heard  that DEP  was
 concentrating on their local  area.  They were also referred by Newburyport POTW,  and  also
 knew of OTA because they had attended the TURI course for TUR planners. OTA helped the
 company with various compliance  issues, such as identification of characteristic wastes,  labelling
 requirements, air registrations,  and  eye protection  under OSHA.  Plastic coated racks were
 dissolving in acid baths, and OTA recommended using epoxy coated racks. The shop was well
 managed and OTA did not find many ways to improve the process.  The company expressed
 appreciation for the help.

 Unfortunately, a fire destroyed the plant and the company has gone out of business.

 Company  #22  is  an electroplating shop strongly urged to call  us by Lou Vallee of the
 Newburyport POTW. This company presented OTA with a problem: dangerous conditions were
 discovered at the site, and the question was, were they dangerous enough to warrant reporting to
 DEP?  The language  of TURA says  that imminent threats must be reported.

 OTA decided to take the following  tack: to discuss with the company the fact that we were
 considering whether or not to report  them, and that we would not report them if the dangerous
 conditions were immediately addressed.  The company did address the dangers, and OTA then
 made weekly visits to the company  for a period of a month, with frequent  follow up  in the
 months thereafter.  OTA conducted training for the company employees,  during which it was
 made clear to them that they could ask OSHA  for an inspection  if they felt they were  working
 under dangerous conditions at any time in the future.  The company owner agreed to this training
 and allowed us  to talk to the employees and solicit  information from them,  absenting himself
 from the  office  while we met with them.

 The dangerous conditions consisted of a sump located below the raw material storage area floor.
 The opening to the sump was accessible to any liquid chemical spill, and OTA felt that if acids
were spilled, they could react with  cyanide salts. We did not feel this  was an imminent danger

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requiring reporting, but it was a dangerous condition.  The company diked the opening.

Another situation consisted of an open top drum of chromic acid which could have been knocked
over into a cyanide rinse collection sump.  This drum was removed from the area.
A third situation was the storage of sodium metabisulphate next to the chromic acid tank - mixed
together, these can yield hydrogen sulfide. This was immediately remedied.

OTA also pointed out an air pack which was blocked from easy access and had no label showing
it had been recently checked. This was remedied.

OTA explained that the company's hazardous waste storage practices were not according to the
regulations, and these were put in order.

Other recommendations consisted of installing drain boards, countercurrent rinsing, dead rinses,
recirculating particulate  filters on both process and  rinse tanks, use of ultrasonic agitation  on
cleaning tanks, regular maintenance of process tank chemistries, and monitoring of the tanks, such
as by resistivity meters.

On a later  visit, the company complained that their conductivity  measurement systems  were
corroding, and staff recommended equipment that would not corrode. OTA consulted with the
manufacturer of the cleaner the company  was using, and recommended the proper temperature
for its use, and reported that the manufacturer asserted it would work much better with agitation,
but not aeration (would cause foaming).  OTA recommended noncyanide nickel stripping, and
looking into alternatives to cadmium and chromium as  well, citing  the Sanchem Inc. (Chicago)
nonchromate aluminum sealant which has been demonstrated to pass corrosion testing.

In its meeting with employees, OTA heard a lot of complaints about indoor air quality. It turned
out that the company had once used adequate ventilation, but had  removed the system after
receiving complaints from neighbors.   OTA pointed out in a letter to the president that this
merely transferred the problem to his employees, and that they were unanimous in their concern.
We strongly  suggested restoring  ventilation,  and adding controls,  and pursuing methods  of
eliminating the problem at the  source.  We also pointed  out that there  were no emergency
procedures  in place, and the employees knew nothing about emergency response; we included
recommendations about implementing these measures.

At the employee meeting, it was mentioned that several years ago the company had engaged in
weekly meetings at which plant operations were discussed with all employees.  We suggested that
these meetings be reinstituted, and that the items for discussion should be whatever chemicals
were causing a problem for the  wastewater  treatment  operators, the amounts and types  of
hazardous wastes generated and the reasons why, and the levels of contaminants in the air.

At last contact, the company had installed some drip boards and had erected a partition between
an acid and a cyanide tank, but had not pursued any of the other suggestions to our knowledge.
The ventilation  problems seemed to be as before.


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The company president claimed that there  were no indoor air problems at his plant because
OSHA had given him a clean bill of health. We asked when that was, and it seemed to have
been several years ago, perhaps as long ago as the early 1980s. By telling employees that they
could complain to OSHA if they felt unsafe,  we were risking opening ourselves to charges of not
adhering to our mission of providing  assistance.  We felt, however, that the company president
was too relaxed concerning the hazards at his plant,  and that we could not report what were not
technically imminent hazards, but long-term hazards. This case illustrates the need for a vigorous
OSHA program and a  healthy respect by  certain  small,  but high  hazard industries for the
imminence of an OSHA visit.
Company #23 is a precision machine and stamping operation, referred to OTA by Lou Vallee
of Newburyport, who also stated to the company that DEP was planning to make inspections in
the area.

The company had an open floor trench connected to the sewer, in the same room in which
degreasing was occurring. OTA recommended diking the trench and removing the degreasing
operations.  Both were done.

OTA recommended  replacement of TCA,  citing semiaqueous and aqueous  options.  OTA
recommended consulting with clients on how clean parts had to  be. One process suggested was
to wash in a  hot aqueous  solution,  with  ultrasonic agitation, to be followed by a still rinse in
ultrasonically agitated hot tap water, and if staining is a problem, to use cascaded rinses in hot
or cold deionized water, followed by hot air drying.

OTA noted that although the soapy water discharge from a tumbler did not show heavy metals
in analyses, that it did present a total suspended solids problem;  therefore the use of a recycling
system was advisable.  The system  would route the discharge to a  settling tank, with overflow
pumped through a particulate filter and then a small ultrafilter, with the reject from the ultrafilter
being collected and filtered on a second pass when feasible. OTA cited such a system in use at
Babco Textron, which uses the soap from the ultrafiltration backwash as a supplemental lubricant,
and mentioned that this company would be amenable to receiving a technology transfer visit.

OTA also recommended adding some degreasing agent to the tumbling operation  so that some
cleaning  and  deburring operations  could be consolidated, which  would eliminate a separate
cleaning step.

Results: The  company had been planning to switch from TCA to TCE, but OTA cited liability
issues surrounding the use of this  chlorinated solvent.   The  company investigated aqueous
systems, but did end up switching to TCE.  A company manager said they have experimented
with aqueous systems  and other "safe solvents" including  citrus, but  have consistently had
problems with the time it takes for parts to dry. He said they tried ultrasonic aqueous cleaning,
but found that it was not  acceptable because  it cleaned a smaller percentage of parts per batch

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 than TCE.  He said the firm is continuing to experiment with alternative cleaning and drying
 methods, but is not expecting to eliminate the use of TCE anytime soon.

 The manager  said OTA was very helpful in providing  information about proper storage and
 management of hazardous wastes and the company has implemented  OTA's suggestions in that
 regard.

 The manager expressed concern over increasingly stringent wastewater discharge limits.  He said
 currently the company does not pretreat its wastewater. He said he fears tighter restrictions which
 would require the firm to institute pretreatment, something that he said would be "very costly."


 Company #24 is IMI Inc., a printed circuit board manufacturer. OTA's visit resulted from a cold
 call made to the company following up on a letter stating that we had been notified by DEP that
 the company had received a notice of noncompliance for hazardous waste storage violations.

 Noting  what  seemed  like an unnecessarily  complicated process,  OTA  went  over the
 manufacturing steps with the process supervisor in great detail.  The supervisor stated that when
 the company had problems they would often add a corrective  step, rather than change the process
 at the source of the problem.  These  steps tended to stay in use long  after they were necessary.


 After the visit, the company contacted the McDermid company, a supplier of chemicals of higher
 quality than what  the company had been using,  and  a vendor that offers technical support.
 McDermid went through the company's process line and made recommendations which resulted
 in the removal of a substantial number of steps - a line that had 50 steps now has approximately
 half that.

 The supervisor was concerned about water use, and stated  that the  Myron water control was
 calling for more water than was necessary. OTA called Myron and recommended that the probes
 be located where the buildup of dissolved solids would be sensed,  and that the conductivity
 settings be higher than the average conductivity of tap water to allow a reasonable buildup.

 OTA also recommended switching to deionized water rinsing for final rinses, drip boards, and
the use of dead rinses to replace continuous flow rinses. Some dead rinses could be preceded by
 spray rinses  - the combination should be effective for cleaning inside holes.

The company  found that operators were unilaterally making  changes  in  the Myron  control
settings,  and have corrected this - leading to a cutting in half of water use.

OTA noted a large quantity of spent etch, and recommended a Sigma Innovation regeneration
system (presented by Digital at the Lowell Printed Circuit Board workshop). The company tells
OTA it is now "seriously considering" etch recycling equipment.
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 OTA recommended filtering oxide baths to prolong  their life, and  the  company is also
 considering this.  OTA recommended continuous filtering of an electroless copper bath, and the
 company has installed this. OTA noted flaking from the ceiling was contaminating a number of
 baths, and the company states it is currently  upgrading  the ceiling and is using covers on the
 baths at  night and on weekends.

 A referral to John Lott at Dupont concerning spent film material resulted in advice concerning
 a new type of film and reduced usage of film, which the company has implemented; resulting in
 reduced  spent film disposal.

 Results: According to Ron Zangari, in charge of IMFs waste treatment operations,  OTA helped
 IMI in its search for ways to eliminate the use of TCE. The company stopped using  TCE in June
 1993, eliminating the purchase and use of nearly 8,000 Ibs. at a cost of roughly $4,000 per year
 plus the  associated disposal costs. The firm found that by making changes in other parts of its
 process lines, it could eliminate the need  for cleaning the boards with TCE, which also meant the
 elimination  of a 15-minute step in  its production process and improved working conditions for
 employees.  "Nobody wants to work around a chemical with such a bad history," Zangari said.

 By implementing water conservation measures, such as monitoring rinses and turning them off
 when not in use, IMI has realized savings in water use and costs. Five years ago, the firm used
 220 gallons per square foot of circuit board manufactured; today use is down to 80 gallons  per
 square foot. Zangari said the next step is closing the  loop with a  full-scale water recycling
 system, but  he doesn't expect that to happen soon. He said the company is rapidly growing and
 has other priorities for capital expenditures.

 If IMI's  search for a method of etch regeneration proves successful,  the firm's  status would
 change from a large quantity generator (LQG) to a small quantity generator (SQG). The company
 already recovers copper from the spent etch.

 Zangari believes that the extensive  paperwork, filing procedures, and fees involved in recycling
 hazardous waste provides a disincentive for many companies. "It is easier to manifest the waste
 and ship  it off than to apply for recycling permits. The forms and filings  and fees make it very
 complicated -- there  must be  ways around that. They (government regulatory agencies) should
 make recycling  a more attractive alternative."
Company #25 is a furniture manufacturer, contacted by OTA after OTA received a copy of an
NON that the company had received from DEP concerning fugitive emissions, discharge of boiler
blowdown, and hazardous waste storage violations.

This company was investigating conversion from solvent based seal and finish coatings to water
based versions.  In case the conversion did not work, OTA recommended installing cooling coils
on the  freeboard above the liquid level in the dip tanks, and collecting the condensate. OTA
suggested tank covers and lids with foot pedal actuated closure mechanisms, and enclosing the

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 application areas and directing emissions to a solvent recovery system.  OTA suggested that
 product use could be reduced by spraying stain instead of dipping, or by using vacuum staining
 on unassembled parts.  Staff pointed out that drip boards could be used on the stain process to
 return excess stain to the dip tank.  The company was  provided a copy of a Tufts University
 Capstone Project report on P2 for wood finishing.

 When presenting its recommendations,  OTA commented on two matters that seemed to annoy
 the company representatives.  One was  the fact that within minutes of coming into  the staining
 area,  OTA staff started to cough.  This  fact, along with the quantity of VOC emissions and the
 fact that some of the solvent constituents in the stain are defined as hazardous air pollutants,
 supported the suggestion for installing vapor control or recovery technology.

 The second matter consisted of whether or  not the  company had to  file reports under TURA.
 There is  a difference in TURA-defmed thresholds for reporting on chemicals that are processed,
 or "otherwise used".  The company was using over the threshold for  otherwise used of toluene
 and xylene, but was claiming that these chemicals are processed, not otherwise used.  OTA cited
 TRI guidance to the effect that the company's use of these chemicals was not in the processing
 category, but in  the otherwise used category, and thus they were required to file under TURA.
 The company replied that they had discussed the matter with a DEP official and had been told
 otherwise.  OTA informed them that if  the DEP official had given them incorrect information,
 that would not relieve them of the responsibility to report.

 OTA  also recommended  that the company contact OSHA to make use  of their consultation
 program, citing the fact that employees  were working around open tank operations.

 OTA  also offered help in calculating VOC emissions, citing its new computer program.

 Results:  The company did not appear to appreciate being told that everything was not okay, and
 did not appear to believe OTA concerning their responsibility to file under  TURA.  If the
 company has implemented any of OTA's suggestions, we are not aware of it.

 Company # 26 is a manufacturer of electronic products.  OTA observed  a clean and well run
 operation.  The  company had  replaced TCA  with  an  aqueous cleaner, and  because it  was
 experiencing  a residue on product,  there  was consideration  of switching to TCE.  OTA
 recommended  expending  the effort to find  a cure for the film residue.  OTA recommended
 heating the cleaning solution,  adding ultrasonic agitation, and rinsing with deionized water.
 Methanol drying was recommended if there were staining.  OTA also  noted that rinse waters
 could  be  reduced by the use of flow controllers with conductivity probes.

Results:  OTA has not conducted follow up  to discover whether or not these suggestions were
implemented.

Company #27 is a machinery manufacturer that received a Notice of Noncompliance from DEP
for incomplete air registrations and lack of hazardous waste storage signage. The company called

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OTA, and the team assisted with compliance issues.

OTA  found that condensate from  a  steam cleaning process  was going  to  treatment, and
recommended that an ultrafiltration or vacuum evaporation system be considered for removing
dirt and oil from the water, which could then be reused in the boiler. It was mentioned that the
UF approach would require maintenance because membrane modules need to be cleaned with
sponges and detergent on a regular basis.

The company had obtained the services of a consulting engineer, who recommended a system that
OTA felt was complex, expensive, and had questionable reliability.  The company did order the
vacuum evaporation system that was one of the options OTA suggested.

The company noted complaints from customers concerning paint surfaces that had badly rusted
upon delivery.  OTA recommended various approaches:  examining surface cleanliness before
paint application, applying a primer, applying a baked coating, and using  a paint containing rust
inhibitors.

Company #28 is a manufacturer of electronic components that received an NON from DEP and
agreed to a visit from OTA after a cold call from us.

The company was disposing of solvent laden rags in the dumpster, and OTA recommended using
a laundry equipped to clean such rags.  The company decided to eliminate TCA and replace it
with an aqueous cleaning process.   OTA had recently learned that DOD, EPA, and an Industry
Ad Hoc Solvents Working Group had reviewed various cleaning materials, and recommended
certain cleaning substitutes.  OTA pointed out that  the company would have  less trouble
conforming to DOD requirements if the replacement  they chose was one of the ones that this
group recommended. The company decided not to go with a cleaner they had been considering
which was not on the list, and in May,  1993 decided to use the Alpha Metals (Jersey City, New
Jersey) saponifier.

OTA recommended using enclosed equipment to reduce emissions from cleaning of spray guns.
The last followup by OTA, in October 1993, indicated that the company was not going to go
ahead with the Alpha Metals cleaner, and had not yet looked into the rag cleaning suggestion.

Company #29 is Cabot Stains, a manufacturer of wood stains, both oil/solvent-based and acrylic.
The company  opened its plant in Newburyport in 1985, with several built-in, state-of-the-art
pollution prevention measures such as a pitched floor for spill containment, a nitrogen blanketing
system, and a closed-loop, two-hose delivery system to prevent the release of VOCs during tank
(solvent) loading and  unloading. Interestingly, the company did not do  a cost/benefit analysis
before including  these measures in their  construction plan; the firm assumed these measures
would prevent problems and save money in the long run, and worked with a designer/contractor
familiar with the painting industry to  design the plant.  Although there are no firm numbers
available, manufacturing manager John Gihlstorf estimates the company  spent an additional $1
million in construction costs to achieve pollution prevention and spill prevention measures.

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 Although the plant was extremely clean and well-run, OTA staff did find additional opportunities
 for pollution prevention, including switching from paper bags to fiber containers  lined with
 reusable plastic for  zinc oxide storage and use, and the installation of spill mats and/or drain
 closures in the dry loading dock areas.

 Since it moved to its new plant, the company has reduced its fugitive VOC emissions to 13 tons -
 - estimated to be one-tenth of the emissions at its former plant in Chelsea, Massachusetts, which
 had been constructed in  1908.  John Gihlstorf says the pollution prevention program has been
 worth at least $197,000  per year, and that aggregate savings over the years the new plant has
 been in operation would be  in the millions.


 Company #30 is an autobody repair and painting operation which contacted OTA after receiving
 a notice of non-compliance from DEP.  There were many opportunities for source reduction  and
 detailed financial information showing a very favorable return on investment for solvent recovery
 equipment (95 percent after 2 years, 239 percent after five years) was given to the firm by OTA's
 financial analyst. In addition, several recommendations were made for improved housekeeping
 methods that would help  solve the company's compliance problems which included open drums,
 lack of labels on hazardous waste containers, and floor drains leading to the ground.  There  has
 been no follow up with this company as yet.
 Company #31 is not a private company but a publicly-owned sewage treatment facility, the
 Greater Lawrence Sanitary District.  See attached case study.


 Company #32, a  producer of tags and  labels, learned about  OTA's services  from  the
 Massachusetts DEP. Although it used perchlorethylene in its plating process, the company did
 not have a compliance problem; the environmental manager sought OTA's help in general waste
 disposal  and environmental improvement issues.

 After consulting with OTA technical  staff, the firm eliminated perc and switched to a non-toxic
 cleanser  called "Solvit" that also is less expensive than perc. The new cleanser costs half of the
 price of  perc ($6/gallon as opposed to $12/gallon for perc) and the firm uses less than half as
 much (estimated 2,000 Ibs/yr as opposed to 5,000 Ibs/yr of perc).   Thus, the company saves
 roughly $3,000 a year in chemical  costs  alone, and has eliminated use of a VOC.

 The  environmental manager says he sees great benefit in preventing exposure of employees to
perc. Although the firm's use of perc was within regulatory guidelines, he knew "perc was bad."
 "We basically (switched from perc) for the health and safety of our employees. It's just nicer not
to have to deal with it."  Among other  benefits,  the  firm no  longer has to buy special safety
gloves at $40 a pair that were issued  to employees working with perc, he says.

The environmental manager credits OTA with helping him properly  dispose of aging chemicals

                                          50

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that had been stored in his plant in addition to steering him toward the non-toxic cleaner. He also
said OTA helped him understand his responsibilities as a small quantity generator (SQG) and
verified that he was correctly disposing of waste ink.

"OTA was very knowledgeable, and if they didn't have the information on something they knew
where to get it.  I needed help and they were able to give it to me."
Company #33 is Runtal North America Inc., a manufacturer of radiators for residential and
commercial  use. Deepak Peshori,  operations manager, said he sought OTA's assistance  for
general operations review "to be proactive rather than reactive" on environmental operations and
compliance.

Peshori said his company followed OTA's suggestion to install conductivity meters in the rinse
system, allowing recirculation of the rinse water and reducing the amount of discharge. This
system also  allows for automated monitoring of pH  and addition of hydrochloric acid (HC1),
eliminating the need for a person to monitor the system and add the acid. He estimated the firm
now saves between $10,000 and $15,000 a year in the purchase and disposal  of HC1.

Peshori said the company's 1995 budget will include money to pay for suggestions that OTA
made for improving  painting operations, including  the  mixing of paints in-house and  the
installation of a spray paint gun washing system to reduce VOCs. He said the firm is working
with suppliers to find a high solid paint that allows more coverage with less paint, reducing VOC
pollutants. He estimates capital expenses involved to  be up to $60,000.
Note:

As a result of the formation of the Merrimack Business Environmental Network and its activities,
attendees at meetings and conferences have many of the above stories and the stories of other
companies, notably, how AT&T and Raytheon replaced freon cleaning with biologically derived
materials (see attached news article), and how Hadco utilized the ROMAR process for removal
of heavy metals from chelated solutions.  (See attachment).
                                           51

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 NEW HAMPSHIRE COMPANIES
 A majority  of the  facilities  have  either  implemented  or  are  planning  to  implement
 recommendations received from the NHPPP. Very few of the companies that had implemented
 recommendations actually attempted to measure the amount of pollution reduced or money saved
 from implementation.

 Another finding is that the vast majority of companies that worked with the NHPPP stated that
 they were very pleased with the service given to them and that they would not hesitate to call on
 the program again or recommend the program to other businesses.

 It is also important to note that the New Hampshire Pollution Prevention Program has responded
 to a number of referrals from POTW officials in the Merrimack Watershed, and direct requests
 for assistance. These referrals and requests resulted in appropriate information packets being
 compiled and sent by NHPPP staff.
 #1. A PLATING JOB SHOP

 This  facility provides plating of copper, nickel, and electroless nickel and chrome on various
 metal parts furnished by others.  Upon visiting the site, NHPPP staff found that the facility
 already employed the following pollution prevention technologies: closed loop &  ion exchange,
 counter-current rinsing, water reuse, cyanide-free electroless copper, filter press, and evaporation'
 NHPPP staff made some recommendations for minor improvements, but for the most part the
 facility was  generating very little waste.  Due to  the exemplary nature of its operations the
 NHPPP approached the company to serve as a training site for the Program's retired engineers.
 The company agreed and was subsequently used for that purpose.
#2. AN ALUMINUM FOUNDRY

This medium sized facility produces investment castings primarily made of aluminum, brass, and
magnesium.  Approximately 220 people are employed at the facility which operates 3 shifts, 5
days per week. The facility operates on a job shop basis  as a result of the repeat work that
developed over a long period of time.  NHPPP staff and engineers visited the site and reviewed
the principal operations and waste streams. The NHPPP staff found that the facility had an active
program to reduce process wastes, but that opportunities existed for reducing/eliminating CFC's
through alternative mold release practices. Other potential waste reduction opportunities included
the areas of: water reuse, heat recovery,  casting waste. Follow-up contact with the facility
indicated that they had implemented some  minor changes, but felt that  they lacked financial
resources and time to implement the more complex projects.


                                          52

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 #3. AN ALUMINUM HEAT SINK ANODIZER/FABRICATOR

 This company was visited by NHPPP staff and retired engineers as part of the training program
 for the engineers. The facility purchases and processes aluminum extruded stock. In addition to
 an extensive machining operation, a substantial portion of the operations involve anodizing and
 chromating  processes. The facility generates 15 unique waste streams as part of its operations.
 The NHPPP team found that the facility already employed several waste reduction measures such
 as counter-current rinsing, rack drainage intervals, precisely controlled robotic operations and the
 use of water-based coolants on a  number  of machines.   NHPPP  team members  identified
 additional areas for potential waste reduction including: replacing the current degreasing operation
 with an aqueous-based system; separating hazardous and non-hazardous liquid waste streams;
 eliminating  or reducing the need for large quantities of speedi-dri through employee training and
 use of re-useable absorbents; and converting the machining operations to water-based coolants.
 Preliminary follow-up indicated that the company will be implementing the recommendations of
 the NHPPP  by replacing  a perchlorethylene vapor degreaser with an aqueous wash system, and
 will be reducing the use of clay absorbents through drip pans and good operating practices. They
 are also researching process modifications in their anodizing operation. Subsequent follow-up
 indicated that the facility would be attempting to measure actual reductions in waste sometime
 in the near future.
#4. A PRINTED CIRCUIT BOARD MANUFACTURER

This company is  a small custom printed circuit board job shop employing a staff of 25. The
facility specializes in hard-layer, multi-sided printed circuit boards. The main waste generating
processes consist  of electroplating, electroless plating, etching, and wastewater treatment. The
company  already employs  a  number  of pollution prevention techniques  which include
counter-current rinsing, proper tank layout, bath monitoring, etc. The company also has a large
ultrafiltration unit in conjunction with standard wastewater treatment.  The NHPPP  identified
pollution prevention opportunities in the areas of: drag-out reduction, wastewater segregation,
water reuse, and metals recovery. Follow-up indicated that the company had implemented some
of the NHPPP's recommendations, reduced it's water usage by 1/3, and was still working  on
implementing some of the more complex recommendations.


#5. A POTATO  CHIP MANUFACTURER

Based upon a referral from the Greater Lawrence  Sanitary District the NHPPP team visited this
small manufacturer of potato chips. The  company was purported to have an oil/grease violation
and was being surcharged for BOD and TSS.  Lab analysis  indicated that the type and source
of the oil/grease was potato starch and would not be a problem for GLSD.  Because of the lab
results and the cooperation exhibited by the company in working with both EPA and the NHPPP
(a report was drafted to address the discharge problem),  the company was removed from the

                                          53

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 GLSD regulatory system.
 #6. AN ELECTRONICS PRODUCT DISPOSITION CENTER

 This facility is the site of an extensive demanufacturing operation which was developed to ensure
 regulatory compliance, and compliance with corporate "green" philosophies. The site visit by the
 NHPPP  team  was  primarily conducted  to  observe  this  company's  impressive  inventory
 management system and the product distribution, disassembly, and disposal protocol. Program
 elements   included vendor takeback, Design for the Environment, packaging waste  reduction,
 and ODC elimination.
 #7. A CIRCUIT BOARD ASSEMBLER

 This  company employs 35  people  and manufactures  small  circuit  board assemblies  and
 electronically controlled components such as valve actuators. Work at the facility is done on a
 contractual basis, and the company does not manufacture either the circuit boards or components
 used in the assembly process. NHPPP staff found that the major area of concern was reduction
 of air emissions from the wave solder area. Emissions of concern were generated by the use of
 CFC-113, ethyl alcohol,  and methyl alcohol. With information provided by the NHPPP, the
 company opted to research the  feasibility of eliminating its freon degreasing unit.  Follow-up
 indicates that the company is still conducting research and has not yet implemented the NHPPP's
 recommendations due to the complex nature of the processes at the plant.


 #8. A SAPPHIRE PRODUCTS MANUFACTURER

 This facility employs 95 people and specializes in advanced sapphire crystal technology. Through
 the use of a patented crystal growth process the company grows sapphire tubes, rods, ribbons,
 fibers and 3-dimensional shapes. On-site finishing capabilities include machining, grinding, and
 polishing. These  finishing processes generate the majority of the waste. The NHPPP was called
 in to determine pollution prevention opportunities for the sapphire grinding operation. Follow-up
 indicates that  the grinding operation  has been sub-contracted off-site.  The company also
 implemented a used oil recycling program and on-site  solvent recovery, and has little waste
 additional waste.  Limited opportunities may exist with alternative machining and degreasing
 techniques.
#9. A MICRO-CIRCUIT BOARD MANUFACTURER

The NHPPP visited this site based upon a referral from the Greater Lawrence Sanitary District
(GLSD).  The small micro-circuit board manufacturer had relocated and was subject to GLSD
jurisdiction as a categorical industry, regardless of its extremely deminimus etching discharge

                                          54

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 (gold, TiW, TaN, Nickel-Chrome). The NHPPP was called in to work with the company to
 determine closed-loop possibilities. During the site visit the NHPPP team discovered that the
 actual process wastewater was substantially lower than the 30-50 gallons per week indicated on
 the GLSD's Industrial Waste  Survey. The discharge rate actually took into account all water
 discharges including sanitary, non-contact cooling, and process wastewater. The NHPPP suggested
 that the company test and measure the actual amount of the process wastewater discharge in order
 to better characterize the problem, and consider close-looping the discharge. Follow-up indicated
 that the company has gone to a close-loop discharge and is no longer subject to GLSD regulation.
#10. A PRINTING OPERATION

This company is a large contract printer which employs approximately 300 people on a 3-shift
basis. Operations normally run 5  days per week and perform both sheet and web-fed, off-set
lithographic printing.  The NHPPP team visited the site and found that the company had already
implemented several pollution prevention initiatives including ink reuse and recycling, silver
recovery, water conservation, use of soy-based inks, and alternative plate-making processes. The
company was primarily interested  in reducing the VOC, solvent, and rag wastes associated with
the "blanket wash" operation. The NHPPP provided information and recommendations on solvent
alternatives, solvent conservation, and reduction in solvent-soaked rags. It seems that production
quality and efficiency is not acceptable when the available solvent substitutes are used, and that
more research needs to be done on an industry wide basis. Follow-up indicates that  the company
has implemented some recommendations, (they purchased a centrifuge for rags), but that they are
still researching solvent alternatives.
#11.   AN ELECTRICAL WIRE MANUFACTURER

This company manufactures medium to high voltage power and aerial cables. The NHPPP was
contacted primarily to look at the cable degreasing process. Raw aluminum cable is delivered on
large spools for coating and finishing. When the manufacturer draws the aluminum through the
dies to create the proper thickness, the  aluminum is first coated  with an oil-based lubricant to
facilitate the drawing. This oil layer, although thin, must be removed in order to  insure proper
bonding of the plastic and rubber coatings which are applied. In the past degreasing of the cable
feed stock  was accomplished by using  solvents. The company did switch from a solvent to  a
continuous feed sodium hydroxide bath with ultrasonic agitation. There were some problems with
this process because it slows the cable feed rate, and sodium hydroxide is hazardous (due to high
pH), although it is not an ozone depleter. Follow-up indicates that the company is still researching
alternatives to the sodium hydroxide process.
#12.   A MANUFACTURER OF PRECISION MOLDED PARTS

This company is a small job  shop which produces precision molded rubber and rubber/metal

                                          55

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bonded parts and employs 45 people. The company was referred to the NHPPP after a routine
inspection by the DBS Winnepesauke River Basin Bureau Industrial Pretreatment Coordinator
(Franklin WWTF). The inspector found that opportunities existed for pollution prevention. The
waste generating process starts with the creation of metal washers which are produced from cold
rolled  steel  fed  into a stamping machine while  lubricant is applied. Vapor degreasing  with
solvents is used  to clean some parts, while others are treated using iron  phosphate. Spray
adhesives which  generate air emissions  and hazardous filters  are also used  in the process.
Following the site visit the NHPPP issued a report to the company which contained many
pollution prevention recommendations.  At this time the company is reviewing the report, which
will be finalized after the review and comment period is completed.
#13.   A MANUFACTURER OF WIRE RESISTORS

This company produces wire  wound resistors for the electronics industry.   The NHPPP was
contacted primarily to review the resistor cleaning process using sodium hydroxide.  Problems
with the process included: at the end of its useful life, the cleaning solution exceeds the TCLP
limit for lead, requiring that it be handled as a hazardous waste; and a small number of parts
exhibit poor adhesion of the labeling inks. The NHPPP visited the site, and completed a report
which was forwarded to the company.   The report  contained four potential solutions to the
cleaning problem which ranged from elimination  of the need  to  clean through a  change in
manufacturing process through improvements to the existing cleaning process. At this time the
company is still considering whether to implement any of the recommendations contained in the
report.
#14.   AN ARMY NATIONAL GUARD FACILITY

This facility's main function is the maintenance and  servicing of helicopters and fixed-wing
aircraft. Other services provided at the facility include a small print shop which provides printed
material for all NH National Guard facilities, and support and maintenance for  various motor
vehicles and pieces of equipment. Services are provided by a staff of 225 military and civilian
personnel.  In 1992 the facility manifested over 19,000 pounds of hazardous waste, including oil,
diesel fuel, antifreeze, solvents, paints, gasoline, and grease. The NHPPP  was contacted by the
Army National Guard's Environmental Specialist to assist in waste minimization efforts that had
been initiated at the facility. NHPPP staff visited the  site and developed pollution prevention
recommendations for each of the identified waste streams and issued a report. Follow-up indicated
that the ANG has organized a Task Force to work on implementation of the recommendations.
                                           56

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   TABLE OF RESULTS
  The following table sets forth data that was obtained by telephone survey, team interview  and
  file revtew.  The compan.es reported on various aspects of their projects, some reporting ^i±
  from avo,ded waste d.sposal, and some including estimations of related avings such as reducfd
  purchase costs and  less time spent on regulatory compliance.  Most of the figures below Ire on y

                                                                                      ™
  Unspecified numbers are pounds. ND means No Data.

  Massachusetts Companies
  Facility

  1. Metal
  Stamper
 2. Electronic
 Components
 3. Plater
 4. Consumer
 Products
 5. Adhesives



 6. Metal
 (Babco)


 7. Tanner



8. Metal
         Action Taken

         A. Aqueous subst.
         for TCE  B. acid
         dumping elim.

         A. 127,500 TCA/freon
         B. 49,000 33/50 chems
                       Chem use reduced
  Results
                               Comments
  A. Purch. cost decreased  OTA "ext. helpful"
  Safety increased                Avoided monitoring
  B. $2,500
 A. $810,900
                              $13,000
                              treatment costs
        Water use down 87%    ND supplied
        40% less drummed waste
        by using conical tanks
        A. Odor elimination
        B. Reformulation
        reduced toluene

        A. Ultrasonic subst.
for TCA  B. Coolant,
        testing chems elim.

        Performed trial  of
        new techn application
       (Venturi)

       A. Alum, disch. down
       B. New monitoring
 A. Nuisance av
 B. $15,000
 A. $16,300
Water not restored
sufficiently for
reuse

A. Co. now in
compliance. B. $500
                               Co. calculates NPV
                               $5.8 million. OTA
                               credited with
                               project start

                               Mitigating several
                               thousand dollar fine

                               Reluctant to
                                                                   publicize
  Bd Health referral
  B. Co. cites
  worker safety

  A. Pur & dsp.  costs
ND.      Adopting
  Chem tracking

  Co. wd not follow
  up though OTA felt
  problem resolvable

  Co. downplays P2,
  cites   compl.  as
  motivation
                                              57

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Facility
Action Taken
Results
Comments
9. Circuit
Board (Altern.
Circuit Tech.)
19. Plastics
20. Plastic

21. Plater


22. Plater
A. 320,000 etch
B. 2 million gallons
water saved, metal
recovery, other
A. $7,200
B. Several $1,000
expected
A. Dsp costs
TURI grant helped
10. Painter
11. Electronic
Components
(Brush Wellman)
12. Machine
Shop
13. Semiconduc.
14. Plater
15. Industrial
Laundry
16. Printer
(FC Meyer)
17. Electronic
Components
18. Air Systems
Thinner purch. down
A. TCA/freon elim.
B. Bath life extension
HC1 down 40%, 10,000
Unknown sources
Al and Se
Co. considering
closed loop
Co. setting up
Near flow limits
A. Had elim. 279.5
tons VOCs B. 160,000
ink wastewater
NMP (ODS) subst.
for TCA
Regulatory referall
$5,000
ND
B. $35,000
OTA analysis
identified sources
OTA sought reg.
clarification
Rec made
Rec made
A. ND on savings
B. $46,800 avoided
dsp csts (down 35%)
ND on savings
Rec made
VOC compl sav
not estimated
A. Further elim.
expected to save
$40,000
ND on implem.
Co. moved
DEP working on
Zero Discharge
Permit
ND on implem.
ND on implem.
A. Maj. air permit avoided
B. Water use down
Appreciative of
OTA
No response -
letter to CEO
A. Had elim. 12 tons
TCA (down 85%)
B. New paint process
reduced VOCs

Blowing agent tox

Visit in advance of
potential inspection

Hazards identified
POTW referral key
A. $60,000
B. Mfg costs down
30% - $250,000
Rec made

Rec made


Some safety, P2
measures implem.
Did not like rec

Facility burned
        down

Not imm. haz but
illus. need for
enforcement
                                                  58

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   Facility

   23. Metal
   stamper

   24. Circuit
   Board
   (IMI)
                         Action Taken
                                                Results
                         Compliance & P2        Rec made
                                        Improved HW storage
  25. Furniture
  26. Electronic
  Components

  27. Machine
  Shop

  28. Electronic
  Components
                         A. Cut process steps
                         50%  B. TCE down
                         8,0000  C. 64% less
                         water   D. Recovering
                         acids
                          P2 info requested
                        Had elim. TCA
                        Residue problem TCE
  Time & labor sav
  B. $4,000+
                                               Rec. made on
                                               compliance
                          Comments

                          Co.  investigating
          A. ND on $
          B. Worker safety cited
          C. Considering
          closed loop process
          D. Cites  reg.  barrier
          to recycling (paperwork)

          Co. did not
          appreciate noting
          deficiencies
  Co. considering          OTA discour. TCE
                 ND on implement.
                        Compliance, closed loop  Closed loop
                        recommendations        implemented
                       Had elim. TCA
                                               OTA rec on subst.
                         ND on savings
                         Co. enthusiastic

                         Decided to use
                         other product
29. Coating Mfr         A. Had elim. VOCs 117 A. $197,000
(Cabot)         tons 90% down B.       B. Rec implemen.
                       Minor  improvem. rec
                                                                       Co shared info
                                                               at MBEN conf
 30. Auto
 31.  Sewage
 Treatment
 (GLSD)

 32. Graphics
 33. Radiators
 (Runtal)
Printer
(Ameri craft)
Computer
(Tristar)
                         Rec. solv. recovery
                       17,292 potassium
                       permanganate
                       Elim. perc
                       Chem disposal

                       Monitoring rinse $10,000
                       conductiv., pH, other
                                              Financial analysis
                                              w/ OTA help
                                                                       ND on implem.
 $24,036 purchase
 costs avoided
                                               $3,000
purchase
costs avoided
                      Had el VOC 88%       $85,736
                      nonalcohol fountain
                      solution

                      200,000 Sulfuric elim.    $200,000
                      Ended calendar dumping
                      Process monitoring
        Allowed greater
        septage intake
        worth >$ 100,000

        Cites worker safety
        Valued OTA help

Working on rec.
        Co. proactive in
        seeking help
                       Co. included est.
                       $35,000 from effic.
               and permit cst avoided

                       Purchase, dsp costs down
               Significant use reduction
                                                 59

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New Hampshire Companies
Facility

Plating Job Shop

Aluminum Foundry
Aluminum Works
Printed Circuit
Board
Potato Chips


Electronics

Circuit Board


Sapphire Products
Micro-circuit
Board

Printer
Electrical Wire


Molded Parts

Wire Resistors

Military
Action Taken           Results

Had closed loop Became training site
                        Some
                        implementation
                        Implementing
                        aqueous wash,
                        other process
                        modifications
                        Comments
                        Co. cited financial
                        resources and time
                        constraints
                        Co. is measuring
                        waste reduction
Had program; rec
altern. mold release,
water reuse, heat
recovery, other

rec. aqueous, waste
stream segregation,
water-based coolant
Had good rinsing,
ultrafiltration; rec
drag-out reduction
wastewater segregation
water reuse, metal
recovery
Oil and grease           Analysis showed Company no longer
                        grease was starch         facing enforcement
Implementation:  Ongoing program
water use
reduced 33%
Vendor takeback site     Use as example

CFCs and VOCs Researching freon
                        elimination
                Ongoing
Rec made
Used oil recycling,
solvent recovery
Rec. closed loop Company implemented
Had soy inks, ink reuse   Some implement.;
water conservation       bought centrifuge
innov. processes; rec.
solvent alternatives
Switch to NaOH from    Still working
solvents has problems
                        Ongoing
Spray adhesives

Lead in cleaner

Vehicle, paint wastes
Reviewing rec.

Rec. made

Rec. made
                                               Referred by inspector

                                               Reviewing

                                               Task force organized
                                                  60

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THE MERRIMACK PROJECT
POLICY CONSIDERATIONS
        Part III
         61

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POLICY RECOMMENDATIONS - New Hampshire

The  following  recommendations are based on experience gained through  implementing the
Merrimack River Industrial Pollution Prevention Project.
       1.  Provide increased grant flexibility.  In order to institutionalize pollution prevention,
       state regulatory agencies need to have increased flexibility in the ongoing media grant
       programs.  Recently, there have been positive steps  in this direction,  and EPA should
       continue to work with the states to encourage new and innovative pollution prevention
       projects through the grant flexibility process.

       2.   Re-evaluate measures of success.   Many of the regulatory programs within the
       Department of Environmental  Services are federally  supported, and  success of those
       programs is measured by counting "beans" such as the number of inspections performed
       or enforcement actions taken. It is the opinion of NHDES  that in  order for pollution
       prevention  to  succeed, emphasis needs to be placed on re-evaluating the measures of
       success, so that they focus more on compliance and pollution reduction. This will require
       a willingness  by EPA to  restructure the bean counting process, perhaps by allowing
       counting of things like actual reductions in pollution and technical assistance visits.

       3.  Use the established POTW-industry relationship to promote P2. Oftentimes a POTW
       Pretreatment  Coordinator already  has  an established  working relationship  with the
       industries that he/she regulates. This relationship  provides an  excellent opportunity to
       further the goals of pollution prevention. In most instances the IPP Coordinator has both
       the economic  and environmental needs of the community in mind. Industries that are
       under regulation  know that the municipality would like to see them  remain  as viable
       enterprises. In the case of pretreatment industries, they are probably more likely to listen
       to recommendations by the local IPP that they deal with regularly,  than some state or
       federal regulator.

       4.  Identify and work to eliminate regulatory barriers/disincentives to P2.  Within many
       state and federal  agencies, especially regulatory agencies, there are numerous existing
       barriers and disincentives to the implementation of pollution prevention. Some potential
       sources of barriers include: existing state or EPA statutes and regulations; state or federal
       policies  or procedures; and institutional practices, attitudes or behaviors  which have
       developed without critical evaluation. In order  to implement  P2 to the fullest extent
       possible, EPA and the states should continue efforts to identify existing barriers within
       the regulatory environment and work to resolve those barriers as appropriate.

       5.  Address targeting & information issues.   In attempting to target industries for the
       Merrimack Project, NH project staff had a difficult  time accessing and interpreting water

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  quality data, as well as information on individual facilities. This was especially true when
  trying to cross reference information, such as TRI reporters and NPDES dischargers Such
  cross referencing had to be done manually with lists on hardcopy. To make targeting of
  technical  assistance and pollution prevention efforts more effective, EPA and the states
  should work toward more comprehensive, "user- friendly" databases. NHDES is currently
  in the process  of inventorying all existing data and information management systems
  within  the  department, and  developing specifications for a centralized, multi-media
  system, which will contain certain key attributes. Programs and divisions within DES will
  still maintain their databases, however, the centralized system will provide "whole facility-
  information which managers can use to target assistance and compliance efforts.

  6  Compliance  assistance.  Experience gained through the Merrimack Project indicates
  that compliance issues are an important part of technical assistance. Many small and
  medium sized companies want to comply with environmental  laws, but need some heb
  in wading through the regulations.  EPA and  the  states should consider developing
 programs for their technical assistance staff which include regulatory compliance training
 Outreach efforts that combine regulatory and pollution prevention information are the
 most effective way to facilitate compliance with environmental laws.

 7 Continue to encourage and support multi-media efforts. EPA and several states have
 begun to work on multi-media permitting and inspection projects. NHDES will likelv do
 so in the near future This process can prove to be much more effective and efficient than
 the more traditional single media approach, when focused on  the appropriate facilities
 EPA should continue to work with the states to facilitate multi-media pilot projects  Such
 efforts hinge upon grant flexibility issues and  revising measures of success.

 *.  Continue to encourage and support geographic initiatives.   Pollution and natural
 resources do  not  respect political boundaries. Watershed-based projects such as  the
 Mernmack Project and the Merrimack River Initiative provide an ideal opportunity for
 all the constituents within a geographic  area to transcend political boundaries and rally

                                                        C encoura8ed and supported
9  Encourage  and support new and innovative partnerships.  Through the Merrimack
Project some new and unique partnerships were formed between state and private entities
The Merrimack Business Environmental Network (MBEN) and the NHDES Merrimack
River biomomtoring project are two examples. Efforts such as these are a very effective
way to maximize resources and promote pollution prevention. EPA should work with the
states to create and foster more partnerships between government and private entities
                                   63

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CONCLUSIONS

       This  project  has been  essential  in  helping  the  New  Hampshire  Department  of
Environmental Services jumpstart the process of institutionalizing pollution prevention. Through
this project the department has been able to experiment with different approaches and frame the
questions which  need to be addressed.  The project has also  provided an forum to  identify
opportunities and barriers in implementing pollution prevention in a regulatory agency.

       Working collaboratively with staff from the MA Office of Technical Assistance has been
a very satisfying and rewarding experience. This project has proven that agencies from two
different states can work together to accomplish common goals and objectives, even though their
program structures and regulatory status may be different. Likewise, working with EPA staff on
the Merrimack Project has  been very beneficial.  EPA staff  provided flexibility as well as
guidance, both of which  were greatly appreciated. Establishing new relationships and  forming
innovative partnerships is what this project was all about. It seems almost certain  that the
relationships  that have been established  will continue well  beyond the life of the Merrimack
Project, and extend into many other projects and  activities.
                                           64

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  POLICY RECOMMENDATIONS - Massachusetts

  The Merrimack Project has resulted in the formation of working relationships between private
  companies,  POTWs,  state enforcement officials, local officials,  and trade and commercial
  associations, and an increased emphasis by all of the above on pollution prevention. An integral
  part of these relationships has been an ongoing discussion concerning suggestions for  policy
  initiatives, changes, and reviews.  It is common to speak of changing the corporate culture that
  emphasizes  business as usual  in order to reorient towards prevention. A corresponding culture
  change in government operations is also necessary.  Carol Browner's recent pollution prevention
  policy declarations are dramatic examples of what can happen.  In June, 1993, Browner  issued
  a Pollution  Prevention Policy Statement which said in part:  "We must not hesitate to seek
  changes in federal environmental law that will encourage investment in source reduction."

  Massachusetts  recommendations for incorporating pollution  prevention into the regulation of
  wastewater discharges are set  forth below.


  1.  Review categorical discharge limits wherever they are now set according to expectations
 of what an industry can achieve, where those expectations have been measured in the past
 by the observed performance of conventional treatment methods, and reset them according
 to what known pollution prevention technologies and practices can economically achieve
 Follow technological developments and afford opportunities for regulated entities to supply
 cost information.  Ratchet limits down when technologically and economically  feasible
 according to frequent reviews.

 Rely on stringent water quality-based local limits to drive movement towards preventive
 techniques, but consider a flexible approach which allows for compliance on condition that
 a company pursues aggressive prevention and provides documentation of such a preventive
 program with  frequent updates.   Require such  updates as a condition for obtaining anv
 waivers or flexibility for economic infeasibility.  In states where there is a requirement for
 F2  planning, these may be incorporated into orders.

 The OTA's first program of delivering technical assistance was successful in large part because
 the targetted community was facing a substantial tightening of limits on NPDES discharges   The
 pressure of regulation drives companies into the camp of the technical assistance programs  A
 certain sector does P2 because they are well informed and understand its value  A larger sector
 does P2 because they have to.

 Effluent  limits  should  be set  according  to  what  is technically achievable.   But pollution
prevention opportunities may be very process or company specific.   Some benchmarks can be
obtained by  evaluating what  is  technologically  achievable by implementation  of  known
technologies to prevent pollution or for recovery of materials,  such as-
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       Electrolytic recovery
       Ion exchange
       Reverse osmosis
       Ultra and other forms of filtration
       Enclosed evaporation
       ROMAR process (see attachment)
       Electrodialysis

In addition, companies have achieved substantial discharge reductions by implementing water
conservation, process monitoring and control of process parameters, drag-out capture, advanced
rinsing techniques such as cascade, reactive, fog, high-volume low pressure rinsing, and the use
of air knives and vacuums to remove contaminants before rinsing.

There  are also material  input substitution opportunities in many industries, due to  rapidly
developing product reformulations to avoid pollution liabilities.

EPA could incorporate evaluation of what these known technologies can achieve to the  process
of setting standards, and should frequently revisit the issue in order to capture rapid developments
in this field.

The Massachusetts Toxics Use Reduction Act  gives the state the authority to set performance
standards  for particular processes or industries.  This  is to be  done upon a finding that most
companies performing a particular process step are able to do so  with low effluent rates, and that
other  companies performing the same  step should be able  to achieve the same low rate.
Companies are given the opportunity to demonstrate that they cannot achieve these rates due to
their special conditions or  economic situation.  (The burden  is upon them to make  such a
showing). This approach is  more equitable than requiring that they meet a performance standard
that may not be pertinent to them, or close up  shop.

OTA recommends that performance standards be flexible, taking  into consideration the difference
in applicability of pollution prevention  options that involve process changes.  Such  flexible
standards  put the burden on a company to  show that it cannot meet a standard and  stay in
business; once a company does this, an  interim limit less than  the  standard can be set for the
company, with the stipulation that the firm provide frequent progress reports demonstrating that
it is aggressively pursuing P2 opportunities.  Such a system allows the regulatory agency to set
limits as tight as they need them to be for  environmental protection, but avoids putting companies
out of business when they  have  demonstrated that they are making a real  effort to  achieve
compliance.

2.  Assert the importance of equitable principles in the enforcement of environmental laws.
(This point  refers not to "environmental equity" as the term "environmental justice" is
popularly used, but to ensuring that enforcement of environmental laws is perceived as fair
by the regulated community).  Conduct a dialogue with the regulated community designed
to enhance the evolution of environmental requirements.

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  The environmental agencies must retain the power to shut down businesses in order to protect
  the environment  but if this power is designed  carefully so as to prevent its inappropriate
  application it is less likely to be challenged, resisted, or eroded.  If companies perceive the law
  as reasonable, they will better accept it  and focus their energies  on compliance, rather than
  fighting the law itself on a political stage.  Companies perceive inflexibility, combined with the
  power to shut down business, as unfair.  There are many ways to address this problem, and many
  different mechanisms that could be  used to  ensure  that the use of the  power to shut down
  business is fair and that agency officials have and use appropriate flexibility in the use of all their
  powers.

  Companies frequently comment that enforcement is  inequitable in  that those known to the
  agencies are  visited  repeatedly, whereas the agencies are  not perceived to be  sufficiently
  aggressive in  finding those who are  gaining  economic advantage by not spending money on
  compliance.  Whether or not this is true, agencies  need to address a widespread perception.

  Companies comment that rules are hard to find and understand, that agencies do not do enough
  to inform of their  existence, or make them easy to follow. Companies also find frustration in
  unresolved inconsistencies concerning policy, and a wide variation in requirements  and policies
  between jurisdictions.                                                              ^

 Another equitable  issue is that the limit for any discharger can be lower than what comes into
 their facility from  municipal supplies. OTA frequently encounters business claims that the city
 water they take in  would  not meet discharge limits.  City officials and environmental regulators
 typically respond to this  problem by commenting that they are aware  of the problem but there
 is nothing they can do about it. Perhaps a waiver system could be developed for situations where
 the violation is due to incoming water.

 Continuous dialogue with the regulated community would seem to be the place to begin an effort
 to address perceptions of inequity, if it is conducted as an attempt to address problems and not
 manage  perceptions.  Enforcement agencies can commit to clarification of requirements and to
 better notice  communication, and uniformity of policy.   Agencies can  commit  to ongoing
 evaluation of how well their rules are working  to accomplish their ends.  Agencies can adopt a
 strategy  that admits the regulatory system  is not perfect.  (The Common Sense Initiative is a
 welcome example). This must be done without  relinquishment of authority.  It is imperative that
 environmental  agencies engage in the business/government  dialogue  in  furtherance  not in
 derogation of, agency missions.

 The agency should anticipate  issues and come to the  table as well  prepared as possible with
 potential options and alternative solutions.  If at a dialogue meeting industry representatives take
 officials  to task for delays in  granting recycling permits, the agency should be prepared to
 respond.  If the agency has set up a task force to look at this or related problems, reporting of
 this fact  would be helpful.  If the agency has determined ahead of time that it welcomes input
 to this task  force from outside of the agency,  it would be able at that  meeting to invite  the
participation of those offering criticism.
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 3. Establish technical assistance programs that integrate with enforcement in a manner that
 does not compromise either. Expressly declare that EPA is adopting the new, proven tool
 of technical assistance.

 The consideration of the provision of technical assistance has led, in Region I EPA, to a vigorous
 discussion of how such programs would relate to enforcement. Often, in these discussions, there
 has  been a  mistaken assumption that technical assistance detracts from enforcement, or that
 providing technical assistance means curtailing or interrupting enforcement activities.  OTA
 believes that enforcement should remain vigorous and visible, as it is a prime motivator for
 companies to focus on pollution prevention  and to seek out technical assistance.

 However, when OTA has been perceived by  the regulated community as exchanging onsite visit
 information with  the enforcement agency, there has often been a lack of trust, and a reduced rate
 of use of OTA's  services.  In order to encourage companies to use its services, OTA has often
 had to expressly counter the assumption that it provides information to enforcing agencies.  The
 Toxics Use  Reduction Act requires that  OTA keep the company-specific information from its
 onsite  visits confidential, and citing this provision has been invaluable in helping the program to
 win trust and acceptance. OTA has worked state-wide with more than 400 companies since 1990,
 which is a  very  high rate of utility.   Other programs have  cited the inability  to provide an
 assurance of confidentiality  as a hindrance in gaining company cooperation.

 EPA could  declare that it is formally adopting technical assistance as a new tool.  This tool is
 a proven method of achieving environmental progress.  EPA New England has established an
 assistance team.

 A separate,  dedicated program  is only one  method of technical assistance delivery.   OSHA's
 Consultation program represents another tested method.  This program  consists of voluntary
 requests for  assistance, which are followed up by site visits to ensure that violations are rectified.
 There  is no  penalty for violations at the first visit.  There are potential variations on this theme.
 (Please see  attached  article  on models  of  interaction  between  technical assistance  and
 enforcement).  In addition,  there is the option  of training inspectors to make P2 suggestions.
 Inspectors must be careful  not to  phrase  these  suggestions in  terms of a command.  We
 recommend  that if this option is chosen,  great emphasis be placed on the use  of inquiry, rather
 than provision of advice, to prompt pollution prevention awareness.  Inspectors can be trained
 to ask  appropriate questions, such as "have you investigated methods of recovering those metals
 from the waste stream, rather than precipitating them into a sludge", or "are you aware that there
 is equipment for condensing vapors, which if it is appropriate and cost-effective in your process,
 could obviate the need for a scrubber or  thermal oxidation unit."

 Enforcement personnel can also refer to technical assistance programs when they notice violations
or opportunities  for  P2;  the TA program  staff can  train inspectors in how to spot these
opportunities.  MA DEP  now includes such  referrals in its notices of noncompliance.

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 The technical assistance tool demonstrably improves the relationship of the government to the
 regulated community. Its very existence promotes the idea of cooperation and common endeavor,
 which is relevant to addressing environmental problems because they affect everyone.  The
 assistance mode also promotes the better education of enforcing agencies, because government
 personnel learn not only about the technical aspects of practices which are the source of pollution,
 but they learn how regulations-work in practice from the perspective of the regulated entities'
 Those receiving assistance are more likely to discuss problems in real terms, rather than couch
 them in terms designed to protect them from liability.  Thus information concerning how well
 government programs are working flows from assistance programs and can benefit enforcement
 programs.  For example, OTA  has learned that many companies are reluctant to cease water
 discharges, because they might become subject to RCRA enforcement for treatment without a part
 B license. This "closed loop closed door" problem was never confided to enforcement personnel,
 but only to staff of the assistance program.  Massachusetts DEP has formed a committee to
 investigate  what can be done to remove the obstacles to zero discharge water systems.

 If enforcement  agencies do attempt to establish technical assistance  programs, they should be
 permitted flexibility in EPA's basic grants program.  Options under the grant agreement might
 include  offering credit for multimedia inspections, credit for educational activities, credit for
 technical assistance, credit for research, and credit for taking the time for reorganization. Basic
 grant compliance measurements that adhere to a number of  enforcement  actions should be
 reviewed.  It is  possible to observe that each enforcement action is a failure, not a measure of
 success.  Success should be measured by rates of compliance, or reductions of pollution.

 Basic grants should be provided for technical assistance programs without the current fifty percent
 match provision. This approach was based on the idea that a state should be willing to commit
 to the program.  But technical  assistance programs should  be made  an integral part of the
 environmental effort, and this can happen if they are seen as necessary. If so, they deserve basic
 grant funding, no match requirement, year after year; the same kind of funding as the basic media
 programs.  Only stable  funding will produce healthy programs.

 This  grant money should not be provided only  to the enforcement agencies.  States should be
 given the option to establish the technical assistance in other bodies, such as quasi-governmental
 entities,  as  affiliated with  universities, as affiliated  with trade groups, or centered out of a
 nonregulatory government agency.   Notices to  states  of the availability of money for these
 purposes should be given wide distribution.

 4. Use enforcement activities which require and/or encourage P2 and/or P2 reporting.

 Compliance orders should never simply order control technologies, but  should do one of  two
 things instead: either require P2  investigations  or provide  optional methods for  coming  into
 compliance.  The Chicopee  POTW has issued  compliance schedules which  have  allowed
 companies to select one of three options for coming into compliance: they can implement control
technologies, recycling,  or prevention.
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 Enforcement agencies can issue orders which require P2 investigation. The Fall River wastewater
 treatment facility has tried this with some success. Textile finishers were required to investigate
 P2 rather than to conduct treatability studies, as conventional orders require.  The companies did
 conduct P2 investigations and did accomplish substantial reductions.  The levels that they had to
 achieve were  one third of previous copper discharges. The pollution prevention techniques they
 employed did not get  them  to that level, but this should not  obscure the fact that the P2
 investigations were required and were pursued and did  accomplish substantial reductions.

 Enforcement  personnel may  ask for information concerning  chemical purchases,  in  order to
 establish better controls at the discharge site on material accounting and handling, and to avoid
 undetected discharges. Although POTWs may not have  the authority to require this information,
 they  may still request  it.   Louis  Valle of the Newburyport  POTW has requested that some
 companies submit to him information concerning raw materials that they bring onsite.  He had
 no authority  to  require this, but requested it, and received it.  He has  since written this
 requirement into permits, which now gives him the authority to require the information.  A
 company that  receives this scrutiny is probably more likely to control each container of chemicals
 received. Total mass loading information is also useful.  Companies can be requested to calculate
 their  total mass loading and submit this information.  If it  were made public, it would perhaps
 serve as a significant incentive for reduction.

 Companies can be offered the  mass loading alternative in order to encourage them to adopt water
 conservation. If there is no treatment on site, and a company is  relying on water volume to dilute
 concentrations to  acceptable  limits,  then water conservation is  not a viable option  for that
 company, unless they take the extra steps of installing treatment or water recovery.  But short of
 that, a company has no incentive to reduce their water use when it gives them a favorable dilution
 factor.  In some situations, it may be  useful to consider  a mass loading measurement as an
 alternative limit - if the new concentration does not adversely  affect receiving waters.

 A facility that drops below  the flow limits that define it as a "Significant Industrial User" may
 no longer be subject to local limits, unless the facility can establish that they may have an impact
 on the ability  of the facility to meet its limits or function properly, or the facility has a system
 in place for "minor permits".  Many have no such system, although some do.  There is no
 consistency in the Merrimack  Region among facilities concerning how "minors" are regulated.

 However, the facility can still impose a "monitoring only" permit, which enables them to maintain
 scrutiny over operations, and reestablish limits  if necessary.  In this context, POTWs can ask for
 total pounds of material discharged as well as  concentration,  and if the concentration is not a
 practical concern, the point at which scrutiny is accelerated  (further monitoring required, or
 perhaps actions to redefine the source as an SIU) would be a mass-based number.

 "Junior" or  "minor" permit  systems,  bearing fees large enough to cover administrative costs,
 would have the advantage of educating all dischargers concerning their responsibilities towards
their local resources. These may be monitoring only permits, or may be based on the notification
requirements of the Domestic Sewage  Study regulations.  But perhaps  EPA should consider

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 giving POTWs the authority to institute limits on dischargers that fall below the SIU level.

 Some of these small sources are not small, but still fall below the established designation for SIU.
 A total mass loading definition for SIU could bring some noncategorical companies into the SIU
 designation if they are below the flow limit but do have high quantity discharges.

 5.  Address  Nonpoint  and Small Pollution Sources  (Diffuse  Sources),  and establish a
 program to analyse the constituents of consumer products.

 EPA's 1986 Report to Congress on the Discharge of Hazardous  Wastes to Publicly  Owned
 Treatment Works (EPA/530-SW-86-004) observed that once pretreatment standards are met, "the
 domestic contribution  of hazardous metal will increase from  8 to  63  percent of total metals
 loadings."   It is  increasingly  recognized  that as regulations evolve concerning industrial
 wastewater sources, the proportionate contribution of contaminants from other sources rises.  A
 1992 study  for the Massachusetts Water Resources Authority (Evaluation and Estimation of Toxic
 Pollutants, February 1992) estimates that residential wastewater accounts for "over 20 percent of
 the estimated annual total  system load for copper, lead, zinc, chloroform, and surfactants", as well
 as some organic compounds and petroleum hydrocarbons.  In addition, source water was shown
 to contribute significant loadings  of copper  and chloroform, and tap water was found to have
 "large percentages of total quantified copper, lead, and zinc."   Urban runoff was estimated to
 contribute "over ten percent of total quantified lead, and significant loadings of copper, zinc, and
 bis(2-ethylhexyl)phthalate."  The study recommended more complete sampling of these sources.
 The City and County of San Francisco's Consumer Products Heavy Metals Inventory. (August,
 1991) concluded that with the exception of silver, 20 to 88 percent of the city's total heavy
 metals originate from residential sources."  These studies are indications that the contribution to
 contamination  of our water resources from nonindustrial sources is currently significant.

 To address  these sources, we recommend greater scrutiny: monitoring, testing, and  actions to
 increase public recognition  of responsibility  for local resources. Establishment of regulations
 concerning  discharges should be made  applicable to nonindustrial sources where they are not
 now, but enforcement of residential sources must be carried out in a manner quite different from
 that applied to  industrial and commercial sources.

 One strategy is to provide financial assistance to homes and communities making changes in
 water delivery systems to meet new Safe Drinking Water Act requirements. This program could
 focus first on schools.  Another strategy is to ban or restrict certain products.  An example is the
 registration  to market drain  cleaners is required by the state of Connecticut for drain cleaners.
 Drain cleaners containing  chlorinated solvents are simply not registered.  This is an inverse ban
 method - establishing a requirement for allowing discharge, and then not granting the permission
 to certain products.  This is also  not a direct enforcement program focussed on households, but
 a method of keeping certain products out of the household.

 We recommend a devotion  of resources not  just to putting requirements in place but  also  to
education and the provision of services for hazardous consumer product collection.  This should
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 begin with recyclable  products,  such  as antifreeze,  oil, paint,  solvents,  and  photographic
 chemicals.  Recycling these products will reduce the cost of collection.

 Household and small generator collection and recycling centers may be funded by assessing a fee
 on manufacturers, who may opt out of program if they are willing to introduce take-back centers.
 The fee may be coordinated with a red dot or red label informing the consumer that the product
 is a hazardous waste upon disposal, and that there is an opportunity for recycling or collecting
 this waste.

 For the small pollution source, it is not sufficient to establish  requirements, because choices for
 proper management may not be cost effective.  At the same time, policies should discourage use
 of certain products as well as  convenient collection and disposal. For large  companies, it  may
 be sufficient to put in place restrictions that raise  the cost of management and disposal, and
 thereby act as disincentives on use and  waste generation.  However, for households and small
 businesses, the option of entering  the commercial  hazardous  waste management system is not
 feasible, because of its high cost. Actions should be taken to encourage the establishment of low
 cost and convenient management systems.

 In early 1993, OTA  submitted a grant proposal  to EPA Region  I  for  a  consumer  product
 evaluation program.   The  proposal was to establish a testing program  which would look for
 certain toxic constituents in products that often go down the  drain as a result of ordinary  use.
 (The term  Household  Hazardous Waste (HHW)  is  not  adequate to  describe  residential
 contribution.  Suppose a homeowner paints his house: the paint and thinner left over in  a can is
 household hazardous waste, but the paint and thinner washed off the brushes in the bathroom  sink
 will never be  collected in a community HHW program).  The proposal was to offer the testing
 to a select community, and to manufacturers who wished to demonstrate that their products were
 environmentally friendly.   EPA Region I counsel expressed concerns about this proposal, so it
 was withdrawn.  The concerns were that  EPA  cannot be  involved in the endorsement of any
 product.  Our intention was to avoid endorsements, and  simply  to let the analytical facts speak
 for themselves.   We  urge EPA to review this  issue.   We  suggest that chemical analysis  is
 unobjectionable, and that the public needs to know what  they  should buy.  There  is a lot of
 misinformation on the market concerning what is  environmentally friendly.  An  analytical
 program would rectify a lot of false green marketing and reward those companies that do  provide
 better products.

 EPA should work with the  Federal  Trade Commission to develop truth in advertising guidelines
 for environmental labelling. This need not wait until such time as a labelling program or  law has
been developed.  Policy intended to curb outright falsehoods  and base claims upon some form
of analysis can be put into place short of passing a green label law. FTA declarations that false
advertising will be curtailed will have a  chilling  effect on such practices.

Increasing analysis of loadings from communities, residences,  apartment buildings, and areas of
concentrated runoff would also provide the basis for better programs to address these sources, and
contribute to a raising of consciousness about the effect  on resources of ordinary activities.

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  6. Increase perception of the environmental receptor as a resource and as an amenity.

  At the June,  1993  Merrimack Initiative conference "Solutions for the Future, Actions for the
  Present  many attendees cited in  working sessions the need to provide the connection  between
  people s actions and the river itself - as well as other resources affected by their actions  Part
  of this .s education of the sort that explains to people that when they dump oil on the ground or
  in a storm drain it pollutes their own immediate environment; or that if they are concerned with
  economic growth ,n their town, they should be concerned with reducing flows and loadings to
  the  oca sewage treatment facility, or with reductions in nutrient loadings from septage or lawn
  fertilization.  But another part of this is related to one of the original environmental  programs
  now not as prominent as it once was: beautification.

  Beautification  parks, green buffer  zoning, boat  races,  and programs  designed to increase
  appreciation of an amemty such as the Merrimack River, increase the likelihood that people will
  voluntarily curtail  actions that affect the  resource  they have come to enjoy.  The Merrimack
  Business Environmental  Network conference  was held on a  bluff overlooking the river at
  Maudslay State Park.  This meant renting a tent, and endless complications related to holding a
  conference m such an unusual place. There was, however, a tremendous positive reaction on me
  part of the attendees to being in such a beautiful place, and there was much discussion about how
 pretty the river ,s  We provided the opportunity for a boat ride (paid for by attendees) up the
 river after the  conference. This did seem to provide a solid connection with the resource  and
 a focus for the activities of the group.

 For some time, OTA considered a larger event, focussed not just on businesses, but including the
 populations of towns by the river.  There was much discussion of an environmental fair  with folk
 singing, environmental art and poetry contests,  a trade  show for  environmentally friendly
 products and an env.ronmental crafts  show.  There was discussion of arranging for tall shins to
 sail up the river, and events in each town  to draw people down to the river banks  There was
 discussion of promoting flower plantings and other  beautification efforts all along the river.

 These plans were dropped when there were some  reactions at EPA to the concept of project
 money  being used for "a party".  The plans were also dropped because the concept may have
 been too grandiose and difficult to arrange.  However, the  concept of celebration of a resource
 is important.  If people have  a strong attachment to  a resource, they will act to defend it.

 ^Provide POTWs with the money to investigate the sources of discharges and nonpoint
 pollution, and the resources and assistance to install improved capabilities for tracking
 discharges up the pipe to the source.                                             «"u"g

 POTW operators have told OTA about problems they have had in the past with slug, sudden or
 illegal discharges received at the plant.  These problems sometimes require painstaking work in
sampling going up the pipe to each junction, and sometimes after months,  when the  insult is
repeated, finding the source. Sometimes  these are companies or fly-by-night  operations that are
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not in any phone book, commercial  list, or the  POTW's  own records.   Sometimes they  are
nonpoint sources.  Many times the source is not discovered.

Fast response to these incidents is necessary to enforce existing requirements and to avoid future
incidents.  But the current process is costly and time consuming, and it is not clear if a POTW
is to devote time to this effort over time spent reinspecting known sources.

Better information regarding illegal discharges, companies manipulating self-monitoring, and
unidentified sources would have a significant preventive value.

Similarly, not  much information yet exists on nonpoint sources.  Are POTWs mandated to
develop this information? Do they have the resources to do so?
8.  Regulatory  agencies should reorganize to the extent that functional activities can be
coordinated with the goal of avoiding  cross  media transfers in permitting, inspections,
enforcement, and in all policy formation and  statements.

DEP and EPA Region I both have experimented with multimedia inspections.  Businesses are
interested in one-stop shopping for permits. These efforts are intended to reduce the complexity
and difficulty of environmental regulation, and to prevent cross-media transfers of pollution.

To follow this trend to its logical conclusion is to  envision agencies organized by function -
permitting, inspection, enforcement,  policy  -  rather than by  environmental medium.   The
difficulty with this proposal is that reorganizations can cause disruption, and it is possible to lose
some of the advantages of the current system. Thus what we are proposing is not an across the
board reorganization, but  reorganizing just to the extent that cross-functional coordination is
possible.

Such an organization could perhaps contribute to more effective targetting of scofflaws, and better
knowledge of pollution sources: companies asking for a permit because of water discharges would
automatically be scrutinized for hazardous waste and air emissions as well.

9. Adopt a reformist posture concerning agency  programs and policies.

As long as regulatory  agencies concentrate on an adversarial posture, they may ignore issues
concerning their  own need for improvement.  This defensive posture  is necessary in relation to
litigation.  However, if agencies admit that their regulations need streamlining,  that their delays
are a  legitimate  cause for concern to commercial  entities, that their own  requirements can
theoretically and sometimes actually  be barriers  to good environmental practice, and  that their
own regulations often need clarification, then a process can begin whereby advice on reform can
be sought from the regulated population and other concerned parties, and progress can be made
in a cooperative context.  Businesses are more  likely to accept the policies of the enforcing
agencies if they have been consulted, have participated in the policy formation, and understand


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  the logic of the various rulings and the premises, limitations, and mandates of the agency   The
  St^TnT'-T6 fr°m ab°Ve> °r age"Cy emP'°y^s will continue to feel bound by
  loyalty to react defensively to any criticism.
        T ^"^.^Pf"16"'8 to g°od environmental acts. One example is the fee necessary
    MA for modification of an air or water permit.  If the modification is one that is for reduction
  of toxics, the fee ,s a barrier.  Recycling regulations are very complex, and OTA has encountered
  many compan.es confused about whether or not they need a permit for various reuse, re"
  and recycling operat.ons.  When presenting various options to companies in the course of OTA^s
  assistance, many companies have reacted negatively when we have mentioned that a particular
  recycling operation may need a permit. When we point out that the fee is small, they often cite
  the paperwork and expected delay.  Companies frequently comment that they are unwilling to ask
  he enforcement agency  for clarification of its regulations, because they fear they S open
  themselves to enforcement actions.                                                    P

  Discussed elsewhere in this report is the ROMAR process, which some companies are using to
  remove heavy metals from wastewater. This process results in a sludge that is upwards o  80%
  pure  metal.  It  is sent off for  refining,  which replaces the landfilling of hydroxide  slges
  Because ,t is F006 waste, ,t must be managed as a hazardous waste. Is  it not possible to further
  encourage this kind of process by treating i, as a recovered material? There are other examp
  of recovered matenals that must  be  treated as  hazardous wastes, although they  are
  materials.  These restrictions inhibit the use of waste exchanges.
 Elsewhere in this report is a discussion of the "closed loop closed door", which results when a
 company that has been treating  wastewater  implements complete water recovery and ceases
                                                                                      "
     r^     ,^.dischf»« may "°< be exempt from RCRA as are discharges under
 Clean Water Act  permit, and thus the treatment of the wastewater is now arguably treating
 without a par,  B TSDF license.   This, and uncertainty about the status and reguladon  of
 evaporators mcludmg enclosed evaporation systems, has had a chilling effect on over a dozen
 companies known to OTA that had been considering zero water discharge technologies

 (NOTE, this section was first written in 1994. Since then, "regulatory reform" has taken on the
 used' h  trePCa.p  ^ NB,EN>S business/government drogue (sec Merrimack Report, part *
 used the term  "Regulatory Improvement Opportunities",  not "reform").

 10.  Make water quality and discharge data as accessible as TRI data.

 Sot? Scnhf'f'? "^ Wate^Uality and d^arge data to target sources of pollution.
 We found it difficult to find, gather, and interpret the information.  We believe that if we could
 not adequately assess the data, the average concerned citizen also is unlikely to b able touse "he
 information.  Th.s ,s a lost opportunity to raise  public consciousness about discharges  IH
 difficult to assess total  loadings to a receptor, because this  involves use of flow and concentration
 information to derive mass. The sheer number of calculations, and the imprecision built into such
estimates, rule out having any data of this sort  in an accurate form.  This data also wide? varies
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from facility to facility and POTW to POTW, because every site has different requirements for
testing.  The data is only for significant industrial users and categorical sources, which is only
a small percentage of the number of sources of pollution to a receptor.  Data on organics is
lumped under Total Toxic Organics,  or toxicity testing. It is not easy to assess the loadings of
particular organic constituents.

Monitoring data is public, but most use of this information appears to be either by commercial
entities or environmental organizations. This information could be made more accessible to the
general public - to neighbors and citizen groups.  The TRI program has demonstrated how strong
a motivator public scrutiny can be. The water quality monitoring data exists and can also be used
in this manner.

Programs to encourage citizen monitoring, such as what New Hampshire's Merrimack Project is
implementing, and MA DEP's Bureau of Resource Protection is working on, would enhance the
involvement of local citizens in  protection of their resources and would increase knowledge and
use of existing data.

11. Make regulatory system more  uniform.

OTA  occasionally receives calls from companies or consultants asking for a summary of the
POTW regulations or local limits which apply throughout the state.  We are forced to reply that
to our knowledge no such summary exists. There are over  100 authorities in this state that have
their own rules, and in  addition the  state and the EPA also have jurisdiction.  In one city,  a
company can discharge  a  particular metal at 2 ppm, in another they have to meet 0.1.  Most
people find this frustrating, even when they understand how such limits are set, and why they are
set according to the characteristics of each receiving system.  However, it may be that greater
uniformity is possible. If there were greater uniformity, jurisdiction shopping would be reduced
and compliance  would be enhanced, due to better understanding on the part of the regulated
population  of just what  is required.  If increased uniformity  is not achievable, then resources
should be provided to the states  to gather the information on local limits in each district into one
document which would be accessible, or distributed (perhaps to chambers of commerce).

12. Encourage the formation of self-help groups for POTW personnel, and interaction with
other agencies.

OTA has been impressed by the formation of the Massachusett Pretreatment Forum, a forum for
discussion of POTWs, by and for POTW officials.   This forum was founded by pretreatment
coordinators in  a number of facilities, including the South Essex, Greater Lawrence, Haverhill,
and Upper Blackstone POTWs.  It has served a very useful function in helping these officials stay
up to date with CWA requirements and with new technologies.  It served as  a very convenient
method  for OTA to train these  personnel in pollution prevention techniques and concepts, and
to gain cooperation with OTA  for its projects, notably the Blackstone Project, the Merrimack
Project, and the Critical Parameters project.  This group  should be regarded as a model, and
resources should be provided for the continuance of the group, and  the establishment of similar

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groups. The amount of money necessary is quite small.  EPA recognition of the group would
also serve to encourage and reinforce its activities and mission, of increasing the effectiveness
and professionalism of its members. (For further information contact John O'Hare of the Greater
Lawrence Sanitary District, North Andover, MA).

One of the positive developments resulting  from these various  projects  is the increase  in
communications between DEP and the various POTWs. Many POTW officials have commented
that before this time, there was virtually no communication at  all. There should be programs in
place,  such as multimedia inspection  programs that  include POTWs, to ensure that POTW
officials are linked to other environmental agencies. Without  such formal links,  these agencies
may work at cross purposes; with them, the agencies may be  able to be more effective
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THE MERRIMACK PROJECT
      APPENDICES
        Part IV
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The appendices to the Merrimack Project report are organized as follows:




      New Hampshire attachments




      Massachusetts papers




             Observations on Accomplishing Pollution Prevention




             P2 Self-audit checklist




             Models of Interaction between Technical Assistance and Enforcement




             Regulatory Improvement Issues (1992)




             Proceedings, Regulatory Improvement Opportunities (May, 1995 Draft)




      Merrimack Business Environmental Network




      Northeast Business Environmental Network




      Letters  of Invitation to the Regulatory Improvement Opportunities (RIO) Forum



      RIO Forum Attendees




      Published Merrimack Project case  studies




      Relevant patents
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THE NEW HAMPSHIRE BIOMONITORING PROJECT

Please see companion report, Merrimack River Quality: The Effects of Franklin's WWTP on
Macroinvertebrate Communities.

The sampling sites for the biomonitoring project were in two areas: Franklin and Nashua.  At
both areas  sites above and  below the wastewater treatment facilities  were sampled. At  the
Franklin sites the predominant method used was kick-net sampling, which is most appropriate for
shallow riverine  areas with cobble bottoms.   Artificial substrates were also used on an
experimental basis, but were not very successful because they fell apart.

Aside from  the problems experienced with the artificial  substrates, the Spring and Fall  1993
sampling events  at the Franklin site were  considered successful.   Macroinvertebrates  were
collected,  and analyzed for numbers and types.   A  report on the  biomonitoring project is
appended.

The Nashua sites  presented some difficult problems because: (1) the river is much deeper and
cannot be waded;  and (2) there is a significant amount of boat traffic.  Due to the characteristics
of the river the  decision was made to conduct sampling using artificial substrates, called multi-
plate samplers.  Below the treatment plant outfall the samplers were secured to a bridge abutment
where they were  suspended in the water column and left for 6 weeks to colonize. Above  the
treatment plant  they  were secured to a pile  of rubble which was the former  site of a bridge
abutment.

Although sampling at the upstream Nashua site was fairly successful, problems were experienced
at the site below the  outfall.  The artificial samplers were vandalized sometime during the  5th
week of the  6-week sampling period. The samplers were lost, and it is  unknown whether they
were actually removed or just cut loose.  Unsuccessful attempts were  made to find  them by
dragging the bottom  and scuba diving.  Due to the difficulties experienced at  this site the fall
sampling event  was not conducted, and an alternative approach will be developed.
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                       NH Department of Environmental Services
                  LETTER OF DEFICIENCY - MODEL LANGUAGE
It is the goal of the Department of Environmental Services to promote the prevention of pollution
at the source as the preferred option for meeting established environmental quality goals. The
Department strives to ensure that pollution prevention options are considered first, followed by
recycling, treatment and disposal. I am requesting that the Department's Pollution Prevention
Coordinator contact you, if appropriate, to discuss possibilities for waste minimization or source
reduction at your facility. In the meantime, if you have any questions about pollution prevention
please feel free to contact the Pollution Prevention Coordinator at 271-6398.
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 Final - August, 1993
                  New Hampshire Department of Environmental Services
                   POLLUTION PREVENTION DEFINITION
              "Pollution prevention is the use of materials, processes, or practices that reduce or
       eliminate the creation of pollutants or wastes at the source, or minimize their release to
       the environment. It includes practices that reduce the use of hazardous materials, energy,
       water or other resources. It also includes practices that protect natural  resources and
       human health through conservation, more efficient use, or effective release minimization."

       Pollution Prevention is an approach that:

                     encompasses any pollutant;

                     encompasses all segments  of society, including individuals, government,
                     business,  industry, and agriculture;

                     avoids  shifting  pollution  from one environmental  media to  another,
                     whenever appropriate;

                     includes  improvements  or modifications which  bring a  facility into
                     compliance with regulatory requirements, or reduce waste or emissions
                     beyond the regulatory requirements;

                     emphasizes source  reduction  or  release  minimization practices which
                     eliminate  or reduce the amount, toxicitv. or impact of pollutants released
                     to the environment PRIOR to recycling, treatment or disposal;
                                         GOAL

       It is the goal of the Department to promote pollution prevention actions consistent with
the definition as the preferred option for meeting established environmental quality goals. We
recognize, however, that in some cases pollution prevention may not be feasible at this time. In
those cases the Department will strive to ensure that pollution prevention options are considered
first, followed by recycling, treatment, and disposal. Decisions that do not support efforts to
prevent pollution at the source of generation or release will be re-examined periodically in an
effort to continually strive toward our pollution prevention goal.
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                  New Hampshire Department of Environmental Services
                      Multi-media Pollution Prevention Task Force
 MEMBERS

 Office of the Commissioner: John Dabuliewicz
                           Gretchen Rule
                           Chris Simmers

 Air Resources Division:      Rudy Cartier
                           Richard Andrews

 Waste Management Division: David Bowen
                           Paul Lockwood
                           Vincent Perelli

 Water Supply and Pollution  George Carlson
 Control  Division:           Brad Foster
                          Sarah Pillsbury
                          Eric Williams

 Water Resources Division:   Katie Merriam
 Assistant Commissioner
 Enforcement Coordinator
 Chief Environmental Planner/Chair

 Small Business Assistance Program
 Air Toxics, 33/50 Program

 Hazardous Waste Compliance Program
 NH Pollution Prevention Program
 Haz. Waste Capacity Assurance Program

 Industrial Pretreatment/NPDES
 Municipal Water P2 Program
 Groundwater Protection Bureau
Nonpoint Source Program

Wetlands Bureau
STAFF
Office of the Commissioner: Stephanie D'Agostino Pollution Prevention Coordinator
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 MA OTA OBSERVATIONS ON ACCOMPLISHING POLLUTION PREVENTION

 Process review

 Pollution prevention is accomplished by process review.  The basic tools are analysis of current
 practice  and potential alternatives.  These are  the same tools that  are used  for  improving
 operations from any standpoint, not just environmental.  The outcome of a pollution prevention
 program should be better informed  operators and managers,  better able to implement measures
 to improve productivity and efficiency, as well as safety, health, or the environment. Pollution
 prevention can easily be  treated as an add-on, make-work activity, peripheral to the business of
 making money.  Emphasizing the essence of P2 as better understanding of process underlines its
 relation to the business'  core activities.

 Motivation

 P2 involves questioning assumptions and making changes. It  sometimes involves investments of
 time, energy, or money.  It involves a certain element of chance, and sometimes people are on
 the line if the project doesn't work.  Therefore, many aspects of a P2 program can be threatening
 to job or  financial security.  P2  seems to have been  accomplished where  companies were
 influenced to use P2 to remove themselves from  regulatory pressures, either because they were
 under substantial pressure of fines or fees and control was not an easy option, or they  saw the
 value in the P2 approach as a response to such pressure.   This point is brought out by the
 substantial accomplishments of companies seeking to eliminate freons and VOCs as a result of
 the Clean Air Act.

 P2 was also accomplished when company officials happenned  to  be innovative people,  who
 recognized the possibilities in the P2 approach.  These officials  and companies are of the type
 that really only need to be introduced to the approach and then are able to develop programs on
 their own.  One  example is Jim Klecak of Americraft, who took a significant risk when he
 committed to expenditures for a printing system using  non-alcohol fountain solutions.   (See
 attached case study for a summary of his success).  Another example is Ed Surette of M/A-Com,
 who after getting started  on P2 by OTA, has instituted process review and materials accounting
 programs at company facilities across the country because of their value in building  efficiency
 and eliminating waste of all kinds.

 There are those who need the combined effect of the push of regulations and the pull of technical
 assistance.  This does not seem to be in many cases because of a lack of civic or  environmental
 responsibility, but often because  of the daily pressures of work, ignorance of P2, shortages of
 resources, and the existence of internal barriers to change.  Such barriers may be the  resistance
 of officials to questioning or change, or the commitment to a particular way of operating because
 it was the result of a substantial investment of time.  It may also be due to personal investments
 in particular practices, and there  may also be a hesitation to  solicit  or accept suggestions from
 certain parties (such as the difficulty  inherent in an environmental officer making process change
recommendations to a process engineer).  Such considerations  as how to suggest changes without
criticising existing practices or threatening "turf are very real when one attempts to implement
P2 at a facility.
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 Having a government official who is nonthreatening ask questions and provide suggestions is very
 useful in providing support to those in the company that would like to see change. It is also very
 useful when there is no  one in the company that  is attempting to  implement  P2 changes.
 Government technical assistance providers may ask questions that those familiar with practice
 never  ask, simply because they take current operations for granted. TAP programs visiting a
 company provide a fresh point of view.

 Questioning assumptions

 By having someone with a fresh viewpoint walk through and review process steps, unnecessary
 activities can be eliminated.  (See company #24 in the  "True Tales"  section of this report).
 Questioning assumptions about how a process best operates can lead to the resetting of optimal
 operating parameters. Once parameters such as temperature, pressure, pH, specific gravity, or
 concentration have been redetermined (they may exist from many years before, when different
 equipment or materials were used, or may have been arbitrarily set in the first place), process
 monitoring and controls can be used to extend the life of any chemical  bath.

 During one walkthrough, OTA staff asked company officials to explain a large container of about
 10 gallons of oil.  An official said that it was oil used to preserve a large housing shipped from
 out of state. OTA asked what would happen to the oil and was told that it would be poured into
 a sump.  The next question was where does the sump lead, and it turned out it eventually led to
 a water/oil separator that  was turned off,  and was a major reason that the company  could no
 longer discharge to the local POTW, but had to pay thousands of dollars each week to ship out
 the water/oil combination.  OTA asked why add to the problem by dumping the water in in the
 first place, and pointed out that even if the separator were working, all  the company would be
 doing was using up energy to separate what didn't have to be combined.  OTA then asked if the
 oil was still useful for the same purpose,  or was  useful for any other purpose.  The  company
 officials  commented that  they did not  know, but had never considered this possibility.  One
 official remarked that he  walked onto  this floor  every day for over ten  years and had never
 stopped to ask questions concerning this practice.

 Unanticipated benefits

 The technical assistance programs have often found many surprise benefits that feed off of each
 other.  For example, a company that does water conservation finds that it now has opportunities
 to use  electrolytic recovery of metals on a more concentrated waste stream. Or a company that
 has recovered materials from its wastewater discovers that it may now reuse the water.  Finally,
 a company that is reusing its water may find that it is of a purer and more consistent quality than
 the city water or pumped groundwater it formerly used.

 Range  of available options

 The main task of technical assistance is to elucidate the range of options available. Staff must
 also attempt to avoid recommending only one course of action.  Quality and other restrictions on
the changes a company may make  must always be kept in mind, however these considerations
cannot be allowed to prevent for all time the possibility  of changes, but should be continuously
revisited.  Even military specifications can be changed,  and customers and clients can agree to

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 modifications.   Staff must  attempt to anticipate  potential  adverse consequences of  any
 recommendation, understand the regulatory,  financial, technical  and social  context  of the
 recommendations they  make,  and refrain  from making  categorical  statements  concerning
 regulations or product quality.

 Materials accounting

 Convincing a company of the utility of materials accounting should be an important aim of any
 program to promote pollution prevention. If material use and waste can be quantified  a  (rough
 or precise) mass balance can be derived.   This  can contribute to the calculation of useful
 productivity measures, which can help  focus activities in the most economical  as well  as
 environmental, manner.

 According  to one Merrimack  project staff  member,  "Waste  is  an  indicator  of operating
 inefficiency .  Environmental  problems are clues to opportunities for process improvements.

 The Socratic Approach

 Asking questions has been a  recognized method of educating  since Socrates popularized the
 approach.  Questions that can  be asked about virtually any process include whether a company
 is investigating alternatives, whether a company is inventorying or tracking its material use
 whether a company tracks its pollution management costs and attributes them to their source  and
 whether a company uses available information about the health, safety and environmental impacts
 of the materials they use.  Whether or not a company sees P2 as an ongoing, continuous effort
 is key to whether or not P2 will be achieved. Another key aspect is whether or  not employees
 are solicited for  information.   Does an  environment exist at the site  where suggestions are
 encouraged, or rewarded? Is it even safe to  make recommendations?

The following is a draft self-audit checklist.
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 WHAT'S BEING DONE TO PREVENT POLLUTION?

 Pollution Prevention is about avoiding:  Occupational Exposures  *  Air and Water Pollution
 *   Hazardous Waste Shipments  * Need for Treatment  *   Toxic Torts Superfund Liability
 *  Fines and Penalties  *   Risks of Spills or Accidents

 It's now the law of the land.  Is it practiced where you work? Ask the following questions.

 1.  IS THERE A PROGRAM IN PLACE?

 It should be ongoing, not just a one-time event. It should have upper management support.  It
 should involve people from all different, relevant  parts of the organization.  It should involve
 people on the line, and solicit ideas. It should give these people credit for their good  ideas, and
 it should have the power to MAKE THINGS HAPPEN.

 2.  IS IT SAFE TO ASK QUESTIONS, REEXAMINE ASSUMPTIONS?

 The best way to discover pollution prevention opportunities is to take people unfamiliar with the
 operation on a walk-through of the facility, to utilize their  fresh and/or professional viewpoints.
 What's needed is a process  that questions things people take for granted.  Steps should be taken
 to ensure that this remains a positive experience for everyone - that people don't feel, and aren't,
 threatened by  the questions.  If there is a team looking for pollution prevention opportunities!
 does the team sit in a room or does it  get out into  the facility?

 3.  IS  THERE WASTE ON THE SHELF?

 Are there procedures to avoid excess purchases,  unwanted deliveries which become unused
 materials, shelf-life expirations and spoilage in storage?  Does the control system flag and reduce
 purchases of materials which become disposal or management problems? Does the system track
 the costs of management and disposal of materials? Is there in place a system for tracking the
 distribution and use of materials in the facility so that such use can be controlled and a match
 (mass balance) of the quantity of each material coming in and its ultimate  fate can be achieved?

 4. DO PEOPLE KNOW WHAT POLLUTION COSTS?

 Is there in place any method of cost tracking, which can attribute environmental, safety or health
 costs to their sources, and is there any feedback mechanism of incentives or disincentives to
 reduce those costs by changes in the source activities?

 5.  IS EACH ACTIVITY NECESSARY?

As time goes on, the reasons that process steps are instituted may have disappeared - but the step
is continued because it has become routine. Or, a cleaning step may be eliminated by eliminating
the soiling.  The key is to ask why is something done, at each discrete step, and reevaluate the
reason.
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 6. ARE MEASURES TAKEN TO EXTEND MATERIAL LIFE, OR FOR REUSE?

 Are materials prematurely discarded? Can the process life of a material be extended by filtration,
 oil separation,  a protocol for addition of fresh materials,  prevention of drag-in, reduction of
 oxidation or bacterial degradation, periodic equipment cleanouts, or preventative maintenance?
 Are chemicals dumped when they are spent, or according to a set time-frame? Is full advantage
 taken  of available technology for improving  the  efficiency of all  processes?   (Aeration,
 turbulation, ultrasound, high pressure spray). Are the used materials useful on or off-site for any
 purpose?  Can  they be rehabilitated?

 7.  WHAT ARE THE OPTIMAL OPERATING PARAMETERS?

 Are operating parameters determined, monitored and controlled? (Flowmeters, level controls,
 dispensing rates, concentration, temperature, times).

 8. IS THERE TRAINING,  AND IS IT LINKED TO OTHER ACTIVITIES?

 Good housekeeping measures are low-cost, high-gain pollution prevention activities. To prevent
 spills, leaks, evaporation,  over-use of chemicals, bad batches, and mixing of things that shouldn't
 be mixed, everyone must be involved.  Is there a connection between this effort and any other
 training,  or  incentives,  for quality improvements,  standard operations,  water  and energy
 conservation, safety, and  productivity?

 9.  IS THE LEARNING  PROCESS CONTINUOUS?

 Is there any process of evaluation of alternative materials, eqiupment or practices,  or is change
 regarded as overly risky or threatening? Is there any mechanism  in place to keep up-to-date on
 new technologies and practices for prevention, recycling, recovery, efficiency?  Does the facility
 have the  latest information about the health, safety and environmental consequences of the use
 of each material at the facility?  Does the facility solicit information from available resources,
 whether commercial, governmental,  trade, professional, or literature?
10. DO PEOPLE REALLY CARE?

Is there an attitude in the organization that excellence in the areas of environmental, safety and
health  issues is  essential to the core  activities of the organization,  and that  a program of
avoidance of adverse consequences is a method for improving  organizational efficiency and
productivity? Or are all these things regarded as a nuisance, peripheral, and a drain on money
and time? Is your facility a good neighbor?
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  Models of Interaction between Technical Assistance and Enforcement

  Since the establishment and success of technical assistance programs to increase the adoption of
  pollution prevention, regulatory agencies have considered incorporation of such activities into
  day-to-day operations. A "White Paper" issued by EPA Region I dealt with questions raised by
  this effort.  The approach of the White Paper appeared to focus primarily on how enforcement
  personnel should conduct technical assistance.   Staff of dedicated technical assistance programs
  responded with concern to the approach recommended by the White Paper, commenting that it
  did not take a broad enough view of the potential utility of technical assistance and particularly
  did not ensure confidentiality of technical  assistance efforts, a  key factor in gaining industry
  acceptance.   A consideration  of several  possible  models of  interaction between technical
  assistance and enforcement efforts may be useful in making appropriate administrative decisions
  concerning optimal programs to provide technical assistance.

 Before considering various models, it is important to address a widely held concept that the
 provision of  technical  assistance (TA)  necessitates  the suspension of  enforcement  or
 disinvestment in enforcement. Administrators  deciding to transfer resources from enforcement
 to technical  assistance may do so as a result of budgetary limits and policy priorities however
 there is nothing inherent in the concept of technical assistance that requires the disinvestment in
 enforcement. In fact, many TA personnel regard enforcement as a necessary driver for industry
 participation in TA programs.  The most widely cited model  of interaction  between TA and
 enforcement, the Blackstone Project, did not result the suspension of enforcement  activities as
 concerns  companies receiving  technical assistance.  Rather,  the  model  of the Blackstone
 recommends that enforcing officials consider  allowing  companies  the flexibility to perform
 pollution  prevention, if necessary.  TA personnel  point out that  such flexibility should not be
 granted simply because a company has begun working with them, but upon a showing that time
 is necessary for the pursuit of pollution prevention options.  The  Fall River  MA POTW issued
 an order to several textile companies in 1990 that required them to pursue pollution prevention
 options, giving them extra time to comply with new copper discharge limits.  This order provided
 for regular reporting on milestones to demonstrate that such P2  option research was ongoing
 Without such a showing,  the companies were  held to standard time  limits  for coming into
 compliance.                                                                        &

 Some options for integrating TA into regulatory actions can be described briefly as follows:

 1.     Using enforcement to encourage and require the adoption of P2  techniques  seeking P2
       information in  inspections,  permits,  providing   guidance   on   P2,  and  establishing
       enforcement policies and mechanisms to encourage P2.

2.     Establishing a P2 auditor, who performs audits rather than inspections, but is part of the
       enforcement agency. The level of confidentiality provided can vary from none to various
       standards of seriousness.  Audits and inspections  for violations  can be conducted  in a
       "two-step" fashion as in the first three of the following approaches:

             a.  The audit is followed by an enforcement inspection after a certain period of
             time.
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              b.  A company receiving an inspection can request an audit after the inspection.

              c.  The auditor reinspects after a certain period of time and refers violations to
              enforcement after the second visit.
              d.  Auditors are available on request.
              e.  Auditors make surprise visits.
              f.  Auditors visit as inspectors, but call ahead of time.
              g.  Auditors make cold calls offering their services.
              h.  The agency publicizes a highly visible program of enforcement in an area, and
              recommends utilization of the auditors before the  onset of the program.


 3.     Establishing a nonregulatory TA program.  Many of the programs already established on
       this model provide complete confidentiality except for imminent threats, in order to gain
       the cooperation  of the regulated community.  Many of the  options for interaction with
       inspectors are the same as for the auditor, but  some  additional  options should be
       considered because of the confidentiality component. Dedicated TA P2 specialists cannot
       be expected to report back on the companies they visit, so that if companies are to receive
       flexibility  or credit for P2, which information may be required so that the agency can
       receive credit, then the companies must either waive confidentiality or report directly to
       the enforcing agency.

 Combinations of these models are also possible.  A system can be devised that gives an inspector
 the ability  to recommend to a violating company that it may: request an audit, or a visit from a
 nonregulatory program.  Another option is to give  enforcement personnel the option of ordering
 the company  to consult  with P2 experts.   Inspectors could have the option of ordering or
 suggesting companies work with either auditors  or assistance personnel, or perhaps with an
 outside party.

 Issues related  to establishment of technical assistance in any of these modes include:

       Accounting for agency activities (the "beans" issue).
       Allowing for time to develop P2 recommendations and for companies  to pursue P2.
       Resources of the regulatory agency.

 One of the primary issues when considering establishing technical assistance is what levels and/or
 kinds of assistance are  necessary to effectively increase the adoption of pollution prevention
 activities.  Many programs have found that more than just engineering technical  assistance is
 necessary to aid companies in actually performing pollution prevention.  One important area is
 financial help - assisting in the financial analysis of proposed P2 projects; obtaining loans or other
 funding  sources;  working  with financial  sources  to  encourage  the  provision  of funding;
 developing loan guarantee,  grants and loan programs; structuring tax credits, depreciation for
 operating expenses, and other incentives.  Another key area is addressing regulatory confusion,
 ignorance of regulatory requirements, and occasionally, impediments to adoption of P2 activities.
 Regarding regulatory confusion and ignorance, many programs have enhanced relations between
regulators and industry by providing forums for the discussion of regulatory requirements.  Some
programs have also served to identify problems that companies have  getting regulatory clearance

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  to perform pollution prevention.  If a closed-loop process which eliminates a water discharge is
  technically  "treating  without  a license" under RCRA, a company needs to know this  and
  regulatory agencies may wish to provide for such operations.  Permit modifications may need to
  be  obtained, and companies  may  need help negotiating other paperwork or  "bureaucratic"
  requirements that may arise.

  There are many ways to build P2 into enforcement actions, including:

        Inspectors asking questions  designed to elicit information  and prompt thinking about
        process  change.

        Requiring or requesting the submission in permit applications (or other opportunities when
        communications are made to agencies) of process  flow diagrams that include material
        balances, showing where materials become  wastes.

        Requiring or requesting that  companies research and report to the agency on process
        changes, chemical substitutions, employee training, and other P2 actions and options.


 These actions directly impact on the  current agency accounting issue.  Qualitative reporting to
 the  granting authority  may  have   to  replace, or  explicate, some  quantitative  measures
 Modification of the accounting process should be considered so that  credit can be given to
 agencies for evidence of compliance, which is different from getting credit for the number of
 enforcement actions  taken.  If the  work of technical assistance for pollution prevention is
 successful, compliance rates will increase and the number of citations and enforcement actions
 may drop off.  Therefore, it may be necessary to credit the agency for various actions such as:

       Issuance of orders which include  P2  recommendations, require P2 investigation, require
       or refer  to P2  auditors  or separate assistance personnel, or  which have a multimedia
       nature. These may be fewer in number because they will take longer to develop, but they
       may be more substantive and perhaps more effective.

       Company actions that go beyond compliance  could be given credit under a reformed
       accounting system.

       The agency could receive some credit for public education.

       The agency could receive some credit for referrals to technical assistance  or P2 auditing
       This could be conditioned upon actual work being performed and a showing of progress.

To summarize:

       Maintain  visible investment in  enforcement.

       Broaden  measure of successful  regulatory  action.   Give credit for multimedia  P2
       inspections, TA activities, public education.
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       Consider all the options for technical assistance and promotion of P2: by inspectors; by
       dedicated separate technical assistance staff providing confidentiality; and/or by auditors,
       (more closely tied to enforcement).

       Consider all the tools for working with these models: timing inspections and/or audits or
       TA visits to follow, or  vice-versa; requiring  or  suggesting  contacts with  auditors or
       separate  assistance staff; providing flexibility  to  do P2, upon a  showing; providing
       financial and regulatory assistance as well as technical.

In conclusion, it is important to consider  all the models and options for  integrating technical
assistance and enforcement while setting policy and designing programs to achieve this objective.
The White Paper did not make clear what model it was addressing, or even that there is more
than one model.  Agreement on confidentiality and other policy issues could probably be reached
if the policy issues were tied to  particular models of TA delivery.
Richard Reibstein
Office of Technical Assistance for Toxics Use Reduction
Massachusetts
November  30, 1992
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 Memorandum
 TO:  Ed Kunce, Bob Bois
 FROM: Rick Reibstein, Director of Policy, OTA
 RE: Regulatory Improvement Issues
 DATE:  December 23,  1992

 At your request, these are some of the issues we have identified in our work with industry.
 Foremost on our list is when a company modifies its process to achieve toxics use reduction. It
 may have to pay a fee for modification of the air or water permit.  DEP bases its fee rates on
 administrative costs.  This practice conflicts with the policy of promoting process modifications
 for TUR.

 Second on our list is when a company goes to zero discharge. This arguably takes them out of
 the Clean  Water Act and puts them  under  RCRA, where there are restrictions  concerning
 treatment or recycling operations. Many companies are currently doing this and are consciously
 taking the risk of being penalized for treating without a TSDF license.  Some companies have
 decided not to go closed loop for this reason.   Some keep a discharge permit but discharge
 nothing. It is not clear whether the wastewater receiving authority  has the authority to permit in
 this matter, because a shop with closed drains could not arguably  affect that receiving authority's
 operations.

 Third on our list is the extreme confusion in the regulated community concerning recycling,
 which serves as a  disincentive both for recycling and for complying with the law.   The same
 situation exists as concerns evaporators and other dewatering operations, and virtually  all material
 reuse operations. No one seems to be clear about the function or  meaning of the term "integral",
 or when a material becomes a waste, or what materials require a recycling permit, or which
 permit.  The  kind of clarity that DEP has provided concerning basic RCRA requirements in  its
 "Summary of Requirements for Small Quantity Generators of Hazardous Waste" is lacking in the
 recycling area.  This serves as an impediment.  The body of this memo addresses itself primarily
 to these matters.

 Fourth on our  list is  the TUR waiver policy under  TURA.  This provides for flexibility  in
 compliance schedules, basically attempting to eliminate the situation where a company will slap
 on  a black box because it's quick  and it is  a  proven process, in preference to trying more
 innovative  technologies or  less tangible  activities  (such  as  good  housekeeping  or  process
 monitoring improvements).  With no formal policy in place,  the ability of companies to take
 advantage of this is limited.

 This memo is an attempt to present to you most of the issues that are presented to us.  We did
 not attempt to narrow things down to a few matters. The most  important to us are the four cited
 above. We appreciate your request for this information, and understand that it may not  be easy
to simply change current practice or policy.
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Uncertainty and Confusion

Many of the issues described below may simply be a lack of understanding of the regulations on
our part. However, we report them because they reflect a widespread lack of understanding on
the part of industry.   All  of  the  questions  cited  herein  have arisen not from our  own
considerations but have been asked of us.  These are the questions  we have not been able  to
answer. There is a good deal of uncertainty regarding:

       What recycling of hazardous waste (HW) requires a permit.
       What is integral HW recycling?
       Can hazardous waste treatment systems be allowed when there is zero water discharge?
       Is in-process hazardous waste recycling or treatment restricted?
       When is a recycling material no  longer a hazardous waste, but a useful material?
       How may waste exchange be facilitated,  when  usable  materials must be managed  as
       hazardous waste?
       Is there no appropriate treatment we may allow under RCRA?
       What protection from Superfund liability can be  offered "arrangers for disposal"?
       Is there the option of putting a recycling system  in place at the  same time as the
       application for a permit?
Promotion of Recycling

The focus these days is on toxics use reduction, pollution prevention.  As we make progress in
this regard, we should not forget recycling.  Much effort has been spent in the past to make
toxics users aware that a material can still be useful even after it has been run through a process.
But many are totally confused about whether or not they need a permit, and we run into stills and
other recycling equipment that  are not  permitted.    Many,  told  that  there  are  recycling
opportunities and that a permit is not hard  or costly to get, prefer not to seek one, often citing
an expected time delay.  The regulations on recycling are difficult to follow, and requests for
clarification have usually  resulted in a response that rulings will be made on a "case by case"
basis.  It would be useful  to know what are the principles used in making case by case rulings.
Is Recycling Included under Integral Treatment?

It seems that one can only recycle what is permitted under 310 CMR 30, or what is part of a
treatment process before permitted disposal to a sewage treatment plant.  The regulations state
that integral treatment needs no permit,  but it is not clear as to whether that includes recycling.
So, is it true that if you add a recovery operation to an integral treatment system, that you now
need a permit?
Must a useful material be considered a waste?
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 Is it so that one can not ship a "hazardous waste" to someone else who will use it unless they are
 a permitted recycling facility, a TSDF, or if they are out of state and they give a certification (a
 process that  I  don't think anyone even  knows about). As we understand it, one has to  ship
 recyclables with a licensed  transporter.  This basically  makes waste exchange  prohibitively
 expensive. Is there a way to ship hazardous waste for recycling or reuse more cheaply?

 The Romar process, recently patented, presents an interesting situation.  This process can be used
 instead of conventional treatment  for removing heavy metals from  wastewater.   Instead  of
 creating a metal bearing sludge for landfilling, the process yields 90%-plus pure metal. It is not
 pure enough to be reused on site  by platers and others  who need very pure metals  in their
 process.  But it is purer than the ore sent to refiners.  Thus, it is better than what is now shipped
 to the refiners  for smelting.  But it is, apparently, a "waste from a plating process" and thus a
 listed hazardous waste, and it seems may  not be shipped to  the refiner except with a manifest and
 by a licensed transporter, which may be expensive enough to discourage people from doing this.
 Most important, the refiner will probably not take a "hazardous waste".  Can it be a material, and
 not a waste?
Do recycling regulations and treatment restrictions apply to in-process activities?

There  is much confusion now about  in-process  treatment and  recycling of hazardous waste,
especially concerning mixtures of listed wastes.  There seems no clarity concerning how to regard
activities that physically or chemically affect materials when the activity is part of the process.
It may be enclosed or not.  Sometimes it seems that regulatory actions apply to  in-process
activities, sometimes it seems they only apply to waste treatment after the process. We know of
people abandoning activities they have performed for years, which recover or remove materials
in the process, because they are worried that they will be hit for treating hazardous waste without
a license.  This is happening with photoresists in printed circuit board manufacturing.  One state
ruled that photoresist skins  were a listed hazardous waste because they  came from a plating
operation.  EPA  refused to rule on the matter, and photoresist manufacturers wrote to  their
customers that they should now handle this waste as  hazardous.  Most have in-process filters to
remove the skins from  wastewater.  Because the companies did not wish to obtain  hazardous
waste treatment authorization or hazardous waste recycling permits, they simply stopped removing
the skins from wastewater and now discharge it. In our visits, we frequently find that companies
do not know whether their in-process filtering of hazardous materials is recycling for which they
need a permit.  Most assume that the permit is only necessary for something that is added on at
the end of the process.

Another example  of the above is a query received just yesterday from a company that wishes to
install an electrowinning system.  We are not sure if this is considered waste treatment, requiring
a licensed treatment operator to monitor it.  We are not sure if there is a difference if the system
is placed on dragout tanks or rinse tanks.  If the entire shop went to zero  discharge,  would the
system have to be permitted?

Sham recycling
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 What if a company wants to remove a certain pollutant from their waste stream, but they cannot
 remove it effectively  enough to reuse it on site?   What  if they  are only  removing a small
 percentage by weight of their waste?  What if they have to pay for the material to be disposed
 of or refined, however, doing the removal means that a great volume of waste is thereby rendered
 nonhazardous? All of these are under a cloud as "sham recycling" and are in a gray area which
 no one seems to understand, and yet all of these are  environmentally beneficial.

 The attempt by companies to get recycling permits for activities which are really treatment (and
 thus they are labelled "sham recyclers") may not always be a matter of deviousness.   These
 companies sometimes wish to perform appropriate treatment and are simply trying to fit it  into
 a recycling scheme because there is no treatment allowed without a TSDF license, impossible for
 most businesses to get.
 The closed-loop closed door

 If a company is treating hazardous wastes under a Clean Water Act permit and then closes the
 loop, begins reusing water, and has no more water discharge, they are now arguably under RCRA
 and are supposed to  have the TSDF  permit.   If we wish to discourage companies from simply
 slapping on evaporators, that is one thing. But we should not be discouraging companies from
 doing many sophisticated water purification and material recovery and removal processes which
 can greatly benefit our resource use and waste generation profile.

 One of the first great success stories in the pollution prevention field in this state was the Robbins
 Company, which managed to close its loop, recovering all the metals out of its wastewater. The
 system uses in-line cyanide destruction (treatment), carbon adsorption (treatment), ion-exchange
 (recycling?), electrowinning (recycling?), and evaporation (treatment?).  Theoretically, this
 company could be slammed for treating without a license, and Beverly Migliore, a Rhode Island
 environmental official, has expressed  frustration to this state, because companies in Rhode Island
 wish to emulate Robbins but Rhode Island has a strict policy against evaporators - regarded as
 treatment without a license.

 Evaporators,  etc.

 We do not necessarily wish to encourage the use of atmospheric evaporators - and we recommend
 enclosed,  integral evaporation  technologies - but we  do  think it is necessary to clarify what
 RCRA  does  require  concerning  evaporators.   A similar issue is the filter  press,  or  the
 neutralization tank - where are these authorized under the law? Many companies have them, but
 neither they nor we are clear on where the law allows for their use.
To summarize:

       If you add a recycling operation to an integral treatment system, you appear to have
additional regulatory requirements, although this is something that should be encouraged.
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       If the  recycling you add is not economically  beneficial, are you engaging in sham
recycling?

       If you change your process or treatment system  so that a waste that was sent for
landfilling can now be sent for off-site recovery or exchange, it appears that you still have to ship
it  as a hazardous  waste,  which means there is  no savings  in transportation  or  regulatory
compliance costs, and the recycling center (refiner) or other potential user  of the material may
not be able to receive it.

       If you pull  something out of your process before  the end of the  process, must it be
integral, and if you are  recovering the  material, must it  be  permitted under recycling?

       If you cease discharging wastewater because you are reusing it, is your treatment and/or
recycling prohibited under RCRA?  (We have had a  score of requests concerning this situation,
one from a sewage treatment facility which has granted half a dozen "zero discharge permits" to
cover such facilities).
In addition, there are these other, related issues.
Arranging for Disposal

Several organizations have abandoned plans to arrange for disposal of hazardous wastes generated
by their members because they have learned they become subject to liabilities under Superfund.
These  include communities planning hazardous waste  collections for small generators.   These
include trade associations.  Milk runs and dedicated collections  are effective ways of reducing
waste costs and getting wastes taken care of properly. They are inhibited by Superfund-induced
trepidation.  This may be a federal issue over which DEP has no control,  but perhaps the state
could petition for a change.
Sewer-use connection permits

Another frequent source of frustration is the issue of sewer use connections, which is a largely
duplicative state-local activity. Many companies out of compliance are reluctant to apply for such
permits because they are  afraid they will be fined for having been out of compliance.  One
company reduced its  discharges and  lost its  grandfathered  status, thus  having  to  pay the
connection fee, because it had  "changed the character" of its discharge.  If the company is in
compliance with its discharge limits, should it be penalized?
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Getting everyone into the system

Another major item is that DEP is restricted through grant agreements with EPA to reinspecting
the same facilities year after year. Businesses in compliance frequently complain that they are
spending money  that businesses  not in compliance are saving.  We certainly understand the
relationship here  between DEP and EPA, and are raising this issue because we here about it so
frequently out in  the field.
Streamlining reporting requirements

Finally, it is important to  note  that the state has established under TURA a mechanism for
eliminating duplication of regulations. The TUR Administrative Council's job is to review where
reporting requirements can be streamlined. They also, in conjunction with relevant agencies, are
to review how existing policy, activities, and regulations and proposed regulations and laws may
be changed to promote toxics use reduction.

We certainly want to thank you for this opportunity to present these issues. We appreciate any
clarification or resolution that you may provide,  which we will pass along.

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 DRAFT

 Proceedings of the Regulatory Improvement Opportunities Business/Government Dialogue

 A project of:  The Northeast Business Environmental Network/Merrimack River Initiative/EPA
 New England/Massachusetts Office of Technical Assistance for Toxics Use Reduction

 May 9, 1995

 Regulatory  Improvement Opportunities (RIO) is a project conducted by the Northeast Business
 Environmental Network (NBEN) with funding from the Merrimack River Initiative (MRI), an
 EPA-sponsored effort to promote innovation in the environmental  area.  NBEN, which holds
 monthly discussion  groups designed to  keep  its  members informed  about environmental
 requirements and pollution prevention, and which provides opportunities for business, government
 and environmental organizations to  discuss these matters together, was  awarded a grant of
 $10,000 by  the MRI to conduct a "Business/Government Dialogue" on improving environmental
 programs. The Massachusetts Office of Technical Assistance for Toxics Use Reduction designed
 the project for NBEN.

 The first event was a half day of public discussion on April 27 on issues identified by invitees,
 and facilitated by NBEN members, employees of EPA and the Toxics Use Reduction Institute
 of the University of Massachusetts at Lowell. Seven thousand businesses in Massachusetts and
 New Hampshire received an invitation to this event co-signed by the Massachusetts Secretary of
 the  Environment,  the  Commissioner of the New Hampshire  Department of Environmental
 Services, the Commissioner of the Massachusetts Department of Environmental Protection, and
 the Administrator of EPA New England.  There were approximately  100 attendees, mostly  from
 business, and some from government, and a minor turnout of "other".  Several late registrants
 were told there was no more room.

 About twenty-five  invitees submitted issues before the  event, and these were  provided to the
 attendees in  four categories. Four breakout sessions were held to cover each category. The intent
 of these sessions  was to clarify or elaborate on already identified issues and find potential
 solutions, and to further identify issues worth addressing.  Before the breakout sessions were held,
 several presentations served to frame  the discussion.

 Representatives of the governmental agencies briefly discussed actions they are taking to improve
 environmental  regulatory  programs,  and to  improve  communications  with the  regulated
 community.  OTA  and NBEN explained the ground rules for discussion.

 The basic ground rule was that all parties should attempt to hear and understand  each other's
 points of view. This meant that on the one hand those criticizing environmental laws could learn
 about the positions of and constraints on the government agencies,  and on the other hand the
 agencies had an opportunity to learn about the real world effects of their policies and programs.
 The intent of the program was  to  increase mutual understanding, find areas of agreement if
possible, and do some constructive thinking. In this context, it was necessary to reframe certain
questions.
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For example, a presenter was asked "which breakout session should I go to to discuss eliminating
regulations?"  The presenter asked if he could reword the question as pertaining to "obsolete or
unnecessary regulations", as that was a way to cast the discussion in such a way that agreement
might be  reached, but the other way was more  likely  to  create impediments to constructive
discussion.   The  questioner  agreed and  afterwards told the  presenter he  appreciated  the
emendation.

A consensus did seem to emerge as a result of the preparation and explanation of the ground rule
of mutual respect, that attempts to  improve regulations are more conducive to discussion and
follow up than wholesale  attacks on regulations.  The illustration used during the introductory
presentation concerned an issue wherein agency officials agreed with an aggrieved party, but were
unable to  convince legislators  to bring the matter to the floor of the legislature for amendment
because allowing the law in which the  unjust rule was contained  to  come to the floor of the
legislature would abet an attempt to repeal the entire law.  Several attendees commented that they
had never before considered this point.

RIO serves as a demonstration that much useful information concerning the optimal functioning
of environmental  programs can be exchanged when a context of constructive  discussion is
carefully established.  Extremely positive feedback was received from the attendees concerning
the way in which the questions were framed and the facilitators  acted to ensure all sides had a
chance to  be heard. One government employee said it was painful to hear so many criticisms of
the government, but  that it was good  to  hear  them.   Another was surprised that  so  many
businesspeople were  readily  able  to  understand the  government's point  of view.   Many
businesspeople were  pleased to hear about the innovative approaches the agencies are pursuing,
and were  glad to have the opportunity to be heard.

This draft document will be provided to all attendees and other interested parties. Attendees will
be asked to provide comments, clarifications, and further ideas, and to participate  in continuing
RIO in the form of working groups dedicated to the  issues identified herein.

Please respond to: Rick Reibstein, Office  of Technical Assistance for Toxics Use Reduction,
Room 2109, 100 Cambridge St., Boston, MA 02202, (617)  727-3260 x 688, fax (617) 727 3827.

How these proceedings are organized:

The breakout sessions were  designed to elicit specificity concerning the issues cited, and ideas
for solutions.   The  following materials set  forth the issues as preidentified by invitees,  (a
substantial percentage reframed by OTA with the agreement of the proponent to be  more specific
or constructive), and flip chart recordings of the discussions of these and related issues as they
occurred in the breakout sessions.
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Session on:

Authorizations (Where a license, permit, certification, or other form of authorization is necessary)
Issue #1:  Too many continuing education contact hours required to maintain license. Example:
waste water treatment.

Who's Affected:  Primarily: small companies, sole proprietors, managers who must take time
away from production in order to fulfill environmental requirements, people who only need to
do certain specific operations (for example: boiler operator) shouldn't have to learn wastewater
treatment inapplicable to their job.

How Affected: Unevenness of costs.  Competitiveness with companies in other states who do
not have to take this time away from business.  Money spent on the education.  Paperwork
increased.  Requirements not always linked to necessary expertise.   Experience  or equivalent
training elsewhere  doesn't qualify - only  sanctioned courses.  No value added  when  boiler
operator keeps up with wastewater information not relevant to his/her job.

Origin or Purpose of Requirement:.  Wastewater treatment technology and rules continuously
change and evolve.  To  do wastewater treatment effectively, must keep up to date.

Potential Solutions: Expand opportunities to qualify for contact hours.  Reduce contact hours
somewhat to make more even with other states.  State offer more free courses at more convenient
times.  Expand recognition of experience as qualification.   Establish appropriate certification
levels for specific wastewater pretreatment, such as boiler operators. Self-study option.  Qualify
by examination.

General Comments.  NOTE: DEP and TURA Administrative Council reviewing this issue,
looking at standardizing approvals and offering workshops with joint accreditations. Need more
information on original purpose of establishment of the requirement.  RELATED ISSUES:
OSHA, Hazardous waste, TURA.
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DISCUSSION OF ISSUE #1:




       30 contact hours first year;  10 every following year
             - cost is couple hundred dollars/hour

       No other state  has same requirement


       Problem for small companies; also for large companies trying to be competitive

•       No validity to work experience


       $150/2 years to maintain certification


       Some  of the courses are not directly contributing


       Training only in mainstream technologies


       No distinction between pretreatment operator and treatement operator regarding training
       and certification


       Should the requirement for ongoing training be eliminated? Is it a burden?


       $600-$1000/first year training even if only for pH pretreatment operator

      Is there a way to consolidate the process?


      Course selection may not be appropriate for industry in NE


      Grandfather license as long as there is no change in operation


      College credits can be part of CEU for TURPs and wastewater treatment certification
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Issue #2:  Full Treatment, Storage and Disposal Facility permit required for many operations
which should be encouraged.

Explanation:   Appropriate on-site treatment,  recycling  of water by removing hazardous
constituents (if not covered by Clean Water Act permit).

Origin or Purpose of Requirement:  Ensure hazardous waste treatment is sufficiently controlled
to ensure safety and prevent contamination of environment.

Potential  Solutions:  Establish minor treatment permit, preauthorizing  standard activities and
establishing efficient process  for  notification and  authorization  of nonstandard.   Encourage
innovative on-site treatment.   Ensure  prevention  options are investigated before granting.
Establish hazardous wastewater recycling permit to cover recycling of water with hazardous waste
constituents.

Comment: Hazardous Waste Advisory Committee has recommended methods for encouraging
onsite treatment and recycling.

DISCUSSION OF ISSUE #2:

•      Hazardous and solid waste recycling almost  impossible to achieve

       Classification of waste -- may not be imposed because it can change from waste to usable
       material

•      Heavy metals are not classified as oxides, free, bound, etc.

       It is considered hazardous waste  even if used as raw materials off site.

•      Interpretation of laws and regulations varies.
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Issue #3: Full solid waste facility siting process required for beneficial recycling.

DISCUSSION OF ISSUE #3:


       Siting process is a lengthy process -- subdivide the regulations to shorten process.

       Waste of one is the raw material of others; regulate at the end point when the material
       leaves the facility.

       Recyclables are shipped to other states due to the difficult process of waste facility siting.
       Solution suggestion: regulate materials that have value under the solid waste regulations.
       Raw materials used by other manufacturing facility should not be considered waste.

       Paperwork involved in shipping regulated waste requires hours of work

       Off-site recycling is not considered the same as on-site.

•       Permit by rule
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 Issue #4: Permit modification fee may be required for pollution prevention activities when they
 alter the conditions of a clean air act or clean water permit.

 Explanation:  Impediment to pollution prevention.

 Origin or Purpose of Requirement:   Fee covers administrative cost of processing.

 Potential Solution:  Establish fee waiver for pollution prevention.

 Potential problem  with potential solution:   Income to cover administrative  costs  will be
 insufficient.   Administrative costs incurred by time  needed to  determine whether something
 qualifies for the waiver.

 DISCUSSION OF ISSUE #4

       Duplication of effort and addition of cost when changing the oil in a boiler plant or
       adding lubricating  oil as an on-site recycling measure

       Implemention of P2  before full process is complete

       Get away from slowing down stages during  regulatory review of permit applications

 •      Acknowledgement

 •      Performance-based permits
              - Self-monitoring
              - Third party  monitoring

       To replace modifications  that don't gain environmental benefits

       702 modifications -  changes  that are beneficial result in complete reexamination of the
       facility

       Experience of inspectors has to be improved, more professional knowledge of the industry
       they  inspect

•      Inspectors deal with multimedia

       Train businesses on regulation interpretation by the regulatory people

•      Certify inspectors
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 Issue #5:  delays in getting permits.

 Comment:  DEP has cut permit processing time 25%.  More aggressive goals have been set.
 Committees established to review permit process.

 DISCUSSION OF ISSUE #5:

       Buying another facility to expand existing one requires a process the same as starting a
       new company

 •      DEP encourages companies to come to pre-permitting conferences; shortens the review
       time by half
Issue #6:  Laboratory proficiency testing on a semi-annual basis imposes unnecessary costs on
laboratories, which are passed on to customers.

Potential Solution:  Laboratories which consistently report satisfactory proficiency testing data
should only be required to participating in the testing program on an annual basis. Semi-annual
testing should be reserved  for  those  laboraties which do not perform successfully  in the
determination of one or more of the unknown analytes.

DISCUSSION OF ISSUE #6:
       Laboratories' equipment and operator turnover is fast; by conducting semi-annual tests,
       DEP can keep good records
Issue  #7:   Hard  to get information on the status  of an application for  a permit or other
authorization.

Potential Solution: Establish a single point of contact person for each application.

Comment:  DEP is planning implementation of an SPOC policy.
Issue #8:  BACT can discourage use of innovative or new emissions reduction technologies.
Missed opportunities to perform research or implement small scale emissions improvements.

Examples: A. Switching to natural gas or other cleaner fuel from oil must go through BACT.
B.  Refurbishing, upgrading an existing pollution control device must go through BACT.

Potential Solution:   Exempt research projects and activities presumed to be better than current
operations.
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GENERAL COMMENTS IN THE SESSION ON AUTHORIZATIONS

       If NOx emissions are closest to the limit of 50 tons, opting out is rejected

•      No where to go before there is a facility regarding air, water, etc.

       No willingness/flexibility to accept more valid model than the standard

       Expansion of  residential  areas closer  to older  industrial areas leads to  different
       interpretation of the environmental laws by the communities -- how can we deal with this

       State programs to guarantee loans associated with risky, innovative projects


       If a facility is close to the threshold of 50 tons of NOx -- would their permit be rejected?

       More input from different groups -- businesses, environmental groups, regulatory agencies
       before enacting laws

       Identify and help implement the changes

       Laws in lay terms for better understanding of the businesses/users
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 Session on:

 Required Activities/Enforcement
 Issue #9:  Hideouts.  Enforcement agency focus on companies they  know  about, sense that
 companies unknown to the agencies not being found.  Perception that  agencies could use help
 bringing small and noncompliant sources into system.

 Who's Affected and How:  Those already in basic compliance, those  who self-identify.
 Enforcement against those already in the system focuses on ever smaller infractions. Those who
 self-identify are enforced against rather than  encouraged to come forward.  Those not in the
 system continue to  hide  out.  Those spending money on compliance  at unfair disadvantage -
 economic playing field not level.

 Purpose of Requirement:  Agencies are required to perform specific actions in their agreements
 with the federal authorities. Revisits are required.  Purpose is to assure accountability concerning
 the expenditure by states of federal grants for these programs.

 Potential Solutions:  Agencies get credit from  federal  authorities for time  spent on finding
 companies not in the system. Agencies  get assistance from businesses  and industry experts on
 how to find companies not in the system. Agencies establish policies favoring self-reporting.
 Facilities  in compliance over extended period of time may shift to  self-audit and third  party
 certification system.

 General Comments: Actual universe of fly-by-nighters, those not  in system, still unknown.
 Some survey techniques may have to be developed.  Some businesses  have stated it should be
 easy to  find  outliers, and will supply agency with advice, but  unwilling to tell on specific
 companies.

 DEP has received a  demonstration grant from EPA to implement a new strategy for compliance
 and enforcement that will decrease  the current focus on  already highly regulated entities.
 Common Sense Initiative projects of DEP and EPA also have similar intent.
DISCUSSION OF ISSUE #9:

•      Active discovery program; examine SARA data

•      Better targeting mechanism

•      Look at OSHA inspection mechanism


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        Develop outreach/amnesty program (expand small business program)

        Workable fact sheets (in plain English)
              - distribute locally

        Look at SARA for mismanagement

        Annual inspections
              - seen as unnecessary

        Look at DEP policy to see why it takes so long to respond to a complaint

        Educate and try to help
              - also, have businesses educate agencies

        Hospital/university affiliates
              - set example of (illegible) relationship

        507 program to other media

        Use resources such as POTWs

        Quick succinct info, on all aspects of compliance (DEP electronic guide)
Issue #10: Is the regulatory structure flexible enough to be tailored to evolving information about
proportional contribution to the overall load from specific sources?


Explanation:   Problem of equity and  efficiency arises when new  information indicates that a
population that was a target of enforcement is not a substantial contributor.  Enforcement targets
and limits should be adjusted.
Origin and Purpose of Regulation:  To take action on the basis of information we have. To act
on those the agency has authority to act on.

Example of Potential Solution:  Work with industry to develop information on sources and
solutions, and use compliance schedules to keep on schedule (Example: MWRA/Hospital mercury
working group MOU).

Comment:  Common Sense Initiative of EPA and DEP has same focus.
DISCUSSION OF ISSUE #10:

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Look at cumulative effects

Flexibility on waivers

General rule with self-enforcement

Work with vendors — alternative products

Not enough education

Common  sense approach not being applied (takes too long)

Advocating more MOU approach

Use discretion throughout structure

Incoming  water quality
       -  look at community  partnerships including water depts.  with WTPs (water
       treatment plants?)

Baseline and incremental increase

Look at non regulateds to get  data on loading (education with industry partners)

Listed wastes — with  remediation waste
       - Delisting process is too formal and costly
       - "Contained in"  policy not enough or varied  interpretations mixture and derived
       from rules
       - Use characteristics instead of listing
                                    110

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 Issue #11:  Self-audit discouraged by fear information will be used against auditor.

 Explanation:   Self-audits  without  attorney supervision are  not privileged.  Auditors protect
 themselves by not committing observations and facts to  writing or by not conducting an audit or
 a complete audit.  Audits used by  inspectors or in private  suit discovery may be utilized in
 argument that auditor was "willful" violator because had knowledge of problem and failed to
 correct.

 Why it is this way:  Enforcement officials need to use whatever information they can find to
 show willful neglect of a safety or environmental matter.

 Potential  solution:  Establish audit privilege but qualify it so that  it will not  hinder  the
 prosecution of willful, serious or criminal  violations.

 Comment:  Proposal currently before legislature  goes too far in that it  will enable  violators to
 gain immunity from enforcement simply by notifying DEP.  Solution that is crafted must produce
 a level playing field which will not provide this kind of an out to those who have gained an
 economic advantage from avoiding compliance.

 DISCUSSION OF ISSUE #11:

 •      Third party and adverse publicity

 •      Be careful about what is written
              - Self-audits as form of defense

       Privilege is needed, channelling through attorney hard for small  business

 •      Incentives

       Immunity vs. privilege (associated with lawyers)

 •      Third party verification

 •      Advantages
              - Networking
              - Benchmarking
              - Resources
              - Compliance is rewarded

•      Issue is timely correction
              - Find and fix debate

      Audit Service Bureau (MN)
              - Mitigated if corrected
                                           111

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Issue #12:  Under Clean Air Act, certain air sources may not be able to qualify for exemptions
because of past activities.  (Known as "once in, always in", or "once major, always major").

Why it is this way:  Because a company that once broke major thresholds may do so again.  It
is necessary to continue to regulate strictly so that the company stays below thresholds.

Problem:   Missed  opportunity  to  encourage pollution  prevention by reducing  regulatory
requirements to reward further reductions.

Comment:  EPA's Office of Air Quality Planning and Standards currently reviewing policy. DEP
currently reviewing  this policy.
DISCUSSION OF ISSUE #12:

•      RACT — Keeps you in the system

•      70-page form in '93 (restricted emissions status)
             - DEP again in '94

       Who is DEP contact?


Issue #13:  Toxics Use Reduction Act applies to processors of materials for which there are no
reasonable substitutes, or  materials which are not toxic  in ordinary use.  (Example:  fabricators
of stainless steel, repackagers, preparers of standard photographic formulations).

Comments: Delisting through TURA's Science Advisory Board and Administrative Council may
be way to address this.

DISCUSSION OF ISSUE #13:

•      Attempt to withdraw it is a barrier to amending it

•      Increasing communication (expanding mailing list)

•      Information not disseminated widely enough

•      Delisting too slow (cumbersome process)

•      Need to  sort out issues

•      Identify  stakeholders

       Form R  for TURA chemicals (even though Fed. does not require it)

•      Create one form

                                         112

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       "Money-back" guarantee system

       NaOH issue back under TURA
             - Look at Fed. experience

       Fees double cost of process
             - Look at fees and adjust to process
Issue  #14:   Discharge  limits set at or near  detection limits cause too  many  false positives,
resulting in unfair charges of noncompliance.

Comment:  Ways exist  to deal with false positives that do not involve raising limits.

DISCUSSION OF ISSUE #15:

•      Charges based on concentration

•      Threshold below which there would be no charge

•      How sensitive is sample vs. MDL

       Limits set unnecessarily low (Hg, Cr)
             - (sludge concentration)

•      Product  is compared to 51  limits

•      Toxicity limits

•      Limits realistic — more communication

•      Cost-benefit analysis

•      Develop relationship with POTWs

•      False positives
             - Look at compliance history
             - Tiered  approach?

•      Mass vs. concentration approach
             - Material gets into water body

•      Setting limits
             - POTW unwilling to let industries negotiate limits with EPA
             - Public  hearings involved
             - Works with  checks and balances (e.g. Cu)

                                          113

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  Issue #15:  How may the regulatory system assess comparative risks, costs, and benefits?

  Potential Solution: Adopt process to quantify risks, costs, and benefits.

  Comments:  Difficulties in assessing unknowns, complexity of the issues,  and inability  of
  environmental receptors and future generations to be adequately represented can create inequities
  and inefficiencies. Cumbersome system for assessing these factors may become a barrier to
  getting anything done. Process for assessing these factors must be efficient and fair to all parties
  including those without a voice.


  DISCUSSION OF ISSUE #15:

        Set environmental priorities

        During agency promulgation, open up discussion (upfront consideration in an efficient
        manner of costs, and if a prima facie case can be made of undue costs relative to benefits
        reconsideration allowed)                                                          '
              - more  negotiation

        Mutual approach -- get stakeholders together

 •      Burden of proof on government

        Prior to (at beginning of) process,  get all groups involved together (including citizens'
        groups)

       Make decisions based on common ground

 •      Create partnerships

 •      Prevention-based

       Provision in regulations

       Remove focus on minutiae and reward successes
Issue #16: Encompassing hazardous waste definition inhibits waste exchange, some recycling and
I t^Llow*


Comment:  Hazardous Waste Advisory Committee recommendations addressed this issue.
                                          114

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Issue #17:  Backflow prevention devices required where not needed.

Example: Fire sprinkler systems on buildings.

Origin or Purpose of Requirement:  Necessary in industrial or other settings where pollutants
could enter piping system and infiltrate drinking water.

Comments:  Argument that it is needed is not based on any study that sprinkler systems are
potential pollution sources, but based on extension through language of regulation.  Sprinkler
systems are engineered so that backflows do not occur.

Potential Solution:  Immediately investigate whether requirement is necessary.  Use plumbing
codes and eliminate redundant environmental requirements for fire sprinkler systems.

Comment on larger context:  Use as example for care in writing requirements.


Issue #18:  Storage times for hazardous waste too rigid.

Explanation: Large quantity generator reduces waste  but is still in LQG category and still must
ship every 90  days. Per unit cost of shipping waste has now gone up although company has
reduced waste.  Impediment to waste reduction.

Comment:  See HWAC recommendations.
Issue #19:  Concentration-based discharge limits inhibit water conservation.

Potential solution:  Use mass-based limits.

Potential problem with potential solution:  Difficult to do.
Issue #20: Encourage alternatives to enforcement actions. Use inspections for education, not just
punishment.
GENERAL COMMENTS IN THE SESSION ON REQUIRED ACTIVITIES/ENFORCEMENT


•      Enforcement and interpretation of gray areas; look at big picture

•      Look at system ~ why are  "micro" types of issues looked at


                                         115

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 Positive measures of success (offer suggestions for corrections)

 Gov't agency reps, work in industry

 Differentiate between minor and major non-compliers
       - Definition of "significant noncompliance" is broad

 What about a list of great compliers?

 Look at measures of success (is bean counting behind focus on micro level)

Joint goal setting

Rank priorities — Big Picture
                                  116

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      Session on:

      General/Practical Issues
GENERAL AND PRACTICAL BRAINSTORM
                   Eliminate unnecessary regulations
                   Cost benefit
                   Examine how regulations are made
                   Risk assessment methods need to be looked at again
                   Continuing Education - too many hours
                   TSDF status regulated for activities that should be encouraged
                   Improving existing regulations
                   Small business - impact of pollutants vs. cost of compliance
                   Better science into decision-making
                   Duplicative requirements caused by not looking broadly when writing
                   regulations and enforcing them.  There is a need to look for duplication across
                   programs
                   Statewide storage  of all radioactive waste
                   Market based approach (ie. CAA trading) should be used in other areas
                         •     Agency and adjudicatory process is complex and costly
                   Future discussion  - EPA/MWRA, Regulated pollutants and their sources
I.     ELIMINATE UNNECESSARY REGULATIONS    multivote result:  18
      COST/BENEFIT
      RULEMAKING
      RISK ASSESSMENT
      BETTER SCIENCE
      IMPROVE EXISTING REGs
      PRESENT REALITY
            •      Big Cost
            •      Common sense has been ignored
            •      Common sense and cost benefit are in direct conflict (because you can not
                   place dollar value on human life)
            •      Need to understand intent behind the law
            •      No documented harm (backflow prevention device on fire sprinklers - see
                   example on last page)
                                             117

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              •     Current regulations eliminate possibility of innovative tech. (ie. definition of
                    hazardous waste)
              •     Regulators have no rewards for exercising judgement but are held accountable
                    for not following reg. to the letter.
              •     Regulating agency measured by # of enforcements
                           •     who's measuring success?
                           •     how to measure success?
                           •     why not learn from duplicate studies (other states)?

       POTENTIAL FIXES
              •     Quality assurance for regulation writing/review
              •     Govt should  have to comply before anyone else
              •     More research - Cost benefit/risk analysis
              •     Better understanding of business by Government
              •     Open Government rulemaking process
                    •      must be good faith
                    •      equal  representation
              •     Industry must commit to being more  involved in rulemaking process
              •     Some discretion for inspectors
              •     Review basic intent regulations
              •     Max use of focus groups/industry, input prior to draft regulation / early
                    warning
II.  AGENCIES NEED TO KNOW MORE ABOUT HOW A
      MANUFACTURING/BUSINESS WORKS
                                                                 multivote result: 17

      PRESENT REALITY
             •     Fear prevents sharing info.
             •     Agencies know very little now about industrial processes
             •     Inspectors are mostly asking basic process questions during inspection
             •     There is a flow of personnel from government to industry but not the other way
             •     No specialists in agencies (industry specific specialties)
             •     Lots of innovative technologies not being shared
             •     Some government people think they are specialists;  write reports that show
                   they aren't
             •     Industry needs to tell government what the problems are

      POTENTIAL FIXES
             •     Agencies hire more people with industry experience
             •     Need industry specialists in agencies


                                               118

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             •      Form for industry to communicate problems to government
             •      Move away from adversarial work/toward common goals


 III.  COORDINATED INFO SERVICE IS LACKING            multivote result: 11

       PRESENT REALITY
             •      There is no single source of information
             •      Calling in is difficult - different information given by different people - who to
                    call for spill? (2  or 3 different hotlines)
             •      Dread of voice mail system
             •      Agency budget cuts - people are cut - makes it (giving information) harder to
                    be responsive.  (Agency) Information giving is one area that needs work
             •      Information to general public is lacking - public doesn't know EPCRA
                    information is available (especially people new to environmental work)
             •      There is not enough information for making informed judgements - what
                    information is there is very hard to find
             •      Big environmental push seems to have passed - public now less interested than
                    during  1990 Earth Day


       POTENTIAL FIXES
             •      Need general information person as first contact in agency to guide to right
                    person  (a generalist who is articulate and helpful)
             •      Industry has to get out, visit agencies, ask specific questions in person, not
                    much luck over phone.
             •      Re-inspire public about this new phase of environmental protection (cooperation
                    and pollution prevention)
             •      Go to a program  like TURA first,  industry can get some advise/help from their
                   public servants
             •     Getting information on-line (electronic)
IV.  SMALL BUSINESS SOURCES, NON-POINT & RESIDENTIAL
                                                         multivote result: 12

      EXAMPLE
             •     MWRA - Solvent limits on business less than household sources

      PRESENT REALITY
             •     Impact of pollutants vs. cost of compliance for small business
             •     Always going back to point sources. Other sources may be more load
             •     Some limits to MWRA less than drinking water standards
             •     Household doesn't see themselves as polluters
                                              119

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             •      Example:  MWRA fines for pH, oil and grease (2 quarts over two years) even
                    though state knew they were working on a problem (with concentration based
                    limits)
             •      Punishment does not fit the crime
             •      Disproportionate emphasis on point sources
             •      We educate the public but beat industry over the head to get compliance
             •      Government is there to punish, not help (has OSHA helped anyone?)

       POTENTIAL FIXES
             •      Example:  auto emissions, commercial products industry is not helping to
                    identify and educate about these non-point sources
             •      More work on educating non-point sources
             •      MWRA/EPA need to communicate how point sources are targeted
             •      Educate public - what is wrong - statewide system for household hazardous
                    waste, oil, etc.
             •      Get everybody - do a better job with existing programs
             •      Need appeals court/board (what about cost? No lawyers)
 V.  GLOBAL IMPLICATIONS: HOW DO WE ADDRESS MAJOR
       COMMUNITY/LOCAL ENVIRONMENTAL PROBLEMS?
                                                                     multivote result: 6

       PRESENT REALITY
             •     Bacteria change material into metabolites that are available to bugs - some
                   mimic estrogen this causes our trouble
             •     More work needs to be done  to understand this
             •     Get people to understand what global problems are - consensus
             •     People need to  feel some connection to global  problems
             •     Need to bring broad problems to local level so people can realize their effects
                   on them - and their abilities to help

       POTENTIAL FIXES
             •     Educate the public
             •     Shoot the "doomsdayers"
             •     Put problems into realistic explanations
             •     Pay careful attention to what  is happening - recognize that it is different from
                   the past
             •     Find ways to stop bugs from  converting materials to something that mimics
                   estrogen (Research)
VI.  FEAR OF CONTACTING REGULATORY AGENCIES FOR INFO

                                             120

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                                                           multivote result: 3

       PRESENT REALITY
             •      Can be anonymous - so not always a problem to contact
             •      Some still not trusting of contacting agencies - need to test system
             •      Experience of calling agency only to be questioned about compliance status
                    causes fear
             •      Conflicting information - especially  hard for new businesses

       POTENTIAL FIXES
             •      Training of agency staff
             •      Improve customer service
             •      Open up lines of communication
             •      New England Environmental Assistance Team - EPA  - patterned after OTA
                    (see handouts)
VII.  MA ONLY

      EXAMPLE
                    Fire sprinkler - back flow - Boston $22 million cost: $1000/inch
      CLEAN WATER
             •      We all care about clean water
             •      Commercial property managers
             •      Back-flow prevention devices
             •      Reg - DEP - Clean Water Act:  Have to look here for intent of regulatory
                    language
             •      Worked on Advisory committee and got some revisions
             •      But fire sprinklers
                    •      already have plate in their product  design.  This was adequate.  There
                          has not been one case of contamination due to back flow through fire
                          sprinklers.
                    •      look back to CWA language "No Risk."  This guided decision to
                          include fire sprinklers.

      EXAMPLES
                    WWT permit based on  potential risk now
      Preidentified issues for General/Practical Session:

                                               121

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  Issue #21: Agencies need to know more about how manufacturing works. Businesses are
  willing to help but cannot obtain assurance from agency that if they come out to facility on
  educational visit, will not enforce against technical violation.

  Who's affected and how. Businesses that want to help agency to shape  its rules and
  practices to optimally reflect business and industrial realities.  Agencies that want to receive
  this help are prevented from receiving it.

  Purpose of requirement.  Agencies have to address pollution in a consistent manner.

  Potential Fix  to system.  Establish policy that visits for educational purposes will be
  exception to the rule. Visiting inspectors may suspend enforcement role.  Substantial
  violations or threats to safety, health and environment will still be covered.

 Alternative Approaches.  Make  visits to facilities in another state, exchange program with
 inspectors from that state.

 General Comments.  Agency personnel have attempted to arrange these visits and have failed
 to obtain permission to give assurances sufficient for company hosts.  Need to clarify what is
 sufficient assurance and if it may  be obtainable.


 Issue #22:  Market based approach,  e.g., allowance trading under Clean Air Act, should be
 applied to other areas.


 Issue #23:  Central or coordinated information  service lacking.

 Example:  Divergent answers to requests on EPCRA compliance  information received from
 EPCRA hotlines, local LEPC and  others.  Information seeker puzzled about who to contact
 and what actions to  take in event of a spill.

 Potential Solution:  Develop internal agency coordinating office for resolving conflicts.
 Compile commonly  asked questions.  Empower office to resolve conflicts within agency.
 Designate office as representative  of agency in  seeking to resolve conflicts with  other
 authorities.

 Comment:  DEP has established INFO Line and Regional Service Centers.  Office of Business
 Development also performs customer service for regulatory assistance. Boston Bar
Association permit streamlining committee recommends central office to address these
problems.

Issue #24:  Fear of contacting regulatory agency for information.
                                           122

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 Example:  Response to call to EPA for compliance information consisted of close questioning
 pertaining to compliance status of the caller.
 Issue #25: Define the method of biotransfer of metabolized pollutants into the environment.

 Explanation:  Metabolic form of many pollutants mimic estrogen.
Issue #26: Agency adjudicatory process using all the elements of a legal trial and an
administrative law judge costly to appellants of agency orders.

Potential solution:  Provide a means of alternative dispute resolution.  Allow  consideration of
economic impact of agency orders.

Comment: Need to do this without establishing  ability to endrun or delay enforcement
actions.  Need to maintain incentives to encourage compliance and negotiation with regulatory
authorities.
Issue #27:  How do we address major long-range or global environmental problems?
(Examples: erosion, population growth, climate change, loss of habitat, loss of cropland,
depletion of fishing stocks).

Potential Solution:  Create sense that environmental regulatory system can work well, so that
it can do more, and a working consensus on the balances to be struck.
Issue #28:  How to address contribution from small sources, nonpoint sources, and residential
sources?

Explanation:  In many areas industrial or point sources are now overshadowed by small
sources.  Authority in law does not cover such sources.

Comment:  Solution must be politically acceptable.  (Public will resist major inconveniences).

Example of Solution:   Systems for convenient disposal of household hazardous waste.
Watershed-based approach currently being pioneered by EOEA/DEP and similar place-based
approach considered by EPA may afford opportunities to effectively address small sources.
                                          123

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 Session on:

 Recordkeeping/Reporting



 Issue #29: Reporting requirements complex and onerous.

 Who's Affected and How:  Companies reporting under CWA, EPRCA, RCRA, TURA, CAA,
 TSCA, to fire marshall, localities, etc. would like easy guide to requirements, opportunity to  '
 consolidate when several reports are required because of one activity.

 Potential Solution:  Computerize all reporting requirements.  Make electronic submission
 feasible.  Review purpose of each requirement and identify use of information. Make
 information accessible.  Eliminate requirements that have no identifiable utility.  Provide
 inspection checklists to regulated community.

 Comment:  Regulatory or legislative changes may be necessary to allow elimination of some
 reporting requirements.  EPA developing XI2 protocol for electronic reporting. TURA
Administrative Council and DEP looking at reporting streamlining. Toxics Use Reduction
Institute focus group on this issue.  DEP seeking EPA funding for pilot study to develop a
consolidated reporting form that would encompass all federal and state reporting requirements.
See recommendations of Legal Committee asked by EOEA to address this issue.


   DISCUSSION OF ISSUE #29:

          Who is affected - regulated and regulators, public stakeholders, NGOs

          Purpose of requirements?

   PROBLEMS:

          - Why apply them to everyone? e.g. non toxics use,  broad chemistry categories
          including  metals, metals in alloys must be reported

          -  Why duplicate Form R on Form S
                - different chemical lists (delisted by Feds why not automatically delisted
                by state?

          - Why so  many different chemical lists? Consolidate into one.

          - Why do all forms come out so  late?
                                          124

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- Why do changes in forms require changes in regs?

- Inconsistencies in reporting periods between media

- Too much time cuts down on P2 efforts

- Electronic reporting to date has glitches

- Need manifest for every state you  ship waste to

- Generators writing  landbans for  TSDFs is useless
       - duplicates waste profile
       - different retention times

- Why can't you write on the back of Form Rs ~ waste of paper

- Numerous overlapping training requirements

- Speed up responses to petitions to  delist; exempt certain industries, users

- Consolidate into one report/electronic
       - Report all sampling done in a year on one annual report (except for non-
       compliance instances)

- When writing regs, makes them  easy to understand, flexible enough for reportng
methods

- Every report have a space for time it required

- Repeal (MA) RTK since it is not funded or used

- Analyze/review the reports/data usefulness

- Use ISO approach of management and practices

- Self certification system

- Do away with reporting - have  companies keep  own records  and let agencies
come there to see them

- Consolidate training requirements

- Uniform national manifest with check off for landban
                                  125

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 Issue #30: Inform regulated community of changes in requirements.


 Explanation: Current system of publishing in Mass or Federal register inadequate to
 inform regulated population.  Environmental  managers have insufficient time to read all
 that is required.


 Potential Solution:  Send out letter to all reporting entities concerning changes.


 Comment: High cost of many mailings: must find funding.

 DISCUSSION OF ISSUE #30:


 PROBLEMS:


       - Changes to phone #s


       - Adding chemicals to lists


       - Definitions in regs  (e.g. USTs report had ASTs added)


       - Fire marshall -- changes overspill



POTENTIAL SOLUTIONS:


       - "What's New" section  in all correspondence for the next year


       - Give more time between notification  and when it goes into effect


       - Agency outreach to those newly affected


      - Use other resources -- trade associations


      - E-mail  and fax back systems


      - Industry specific list of all regs/reporting requirements with time lines
                                      126

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Issue #31:  Permittees seek assurance of accuracy of agency testing.

Potential solution: allow inspectee to take split effluent sample so that they can obtain an
independent analysis.

Comment:  some inspectors will allow this, some won't.


DISCUSSION OF ISSUE #31:


PROBLEMS:

       - Who does this effect?
             - effluent — maybe only MWRA who won't allow this

       - Limits near detection limits

       - POTWs apply/interpret regs differently


POTENTIAL SOLUTIONS:

       - Limits must be realistic, based on risk assessment and analytical capability

       - Address issue with MWRA
Issue #32:  Air registration sources have to file annually even if there are no changes in
their processes or emissions.

Who's Affected and Why:  Paperwork for reporters increased, time spent with no value
added.

Why it is this way:  To ensure that agencies have information on use of materials causing
emissions.

Potential solution:  Simplify the reporting, establish "No change" notifications.  Copy last
year's submission and change date at the top. (If it really is the same).

Comment:  DEP developing policy on this issue. Decreases in emissions will result in
decrease in compliance fee.  Annual reporting is opportunity to reduce fees if you have
reduced emissions.
                                        127

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  DISCUSSION OF ISSUE #32:



  PROBLEMS:


        - Who is effected  -- major sources


        - Comapnies that drop below major level must still file annually

        - Why? Different states apply fed. requirements differently to calculate compliance
        fees



 POTENTIAL SOLUTIONS:

        - Why report at all?


        - Why differences  between states? (e.g. NH)


        - Why not use consolidated report we developed in #29 since so much of this data
        is also on Forms R and S

        - Why not just every three years?

        - Revision to Mass. SIP?




Issue #33: Spill and release notifications, and emergency plans, are duplicative.

Explanation:  Spills may have to be reported to DEP RCRA, DEP 21  E, LEPC, SERC
National Response Center, EPA.  Emergency plans required by CWA, RCRA, EPCRA
may be redundant.


Who's Affected and How:   Those  making notifications may be penalized for failing to
notify one of the required recipients.


Potential Solution: Establish well-publicized 800 number  which can mobilize all
necessary response actions  and disseminate information to agencies as  needed Clarify that
existing regulations allow consolidation of plans, if so. If not, change requirements to
spell out how consolidated plans may be acceptable.
                                       128

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DISCUSSION OF ISSUE #33:

PROBLEMS:

      - Who's affected?

      - Who's notified? Fire dept, State EPC, LEPC, DEP, POTW, NRC, town Cons.
      Comm. — too many people

      - Fire prevention involved different agency


POTENTIAL SOLUTIONS:

      - Consolidate notification to one agency, maybe DEP, to notify all others

      - Consolidate chemical lists

      - Have one contact person to help you with all spillplans similar to permitting



SUMMARY OF ISSUES:

      - What is relevant to report?

      - Who needs the information?

      - How can it be usefully reported?

      - How do we determine if the environment is healthy?
             - emphasize env.  health and monitoring vs. reporting

      - Recordkeeping and reporting is defensive; how do we take on offensive approach
      to doing  P2, improving the environment?

      - Once a firm has established credibility and demonstrated its recordkeeping
      capabilites, no periodic state reporting should be required

      - ISO, NRC, UL — Reward good performance; have a system to do it
                                       129

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GENERAL COMMENTS FROM THE SESSION ON RECORDKEEPING/REPORTING

Major Issues

      Takes too much time, especially for small companies (Issue #29);
             - takes half the year
             - no deminimis means you spend a lot of time on small quantities; where is
             the benefit?

      Consolidate reporting into the "Mother of All Reports" -- one report

      What are they doing with all this data? (Issues #29, #32) -- DEP is proposing
      moratorium

      Report calculations for applications (Source Reg.) when you've just done

•      Electronic reporting
             - expand where you can do it
             - problems: computer/printer  supported  glitches

      Uniform national manifest

      Landbans are repetitive (to have generators fill them for TSDFs)

      Bring in OSHA on mutual issues (DOT is also involved)
                                      130

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Facilitators of RIO breakout sessions received the following guidance.
KEEP IT CONSTRUCTIVE!  GET TO SPECIFICS!  ASK FOR EXAMPLES,
ILLUSTRATIONS!

Facilitators must let the breakout sessions go where the group wants to take them, but try
to use the established formats.  Prelisted issues do NOT have to be used. The group  can
make up its own.

About the scribes:  Members of the audience who feel the scribes have not captured their
comments correctly should be encouraged to meet with the scribes afterwards to clarify.
Facilitators should emphasize that we will not address all existing problems or cover all
aspects of the problems or potential solutions.  This is just the beginning of a
business/government dialogue.  They should write their comments down and submit them
to NBEN, either using the form provided or at any other time.  They should be
encouraged to join a working group. They may be reminded that the agencies have other
avenues for receiving comments - advisory committees and comment periods.
Questions to keep in mind during discussions.  DON'T HOLD UP THE DISCUSSION
TO ANSWER ALL OF THESE.

Is it clear or precise enough?

Does it involve legislation, regulation, policy, interpretation, practice?

Have we correctly identified the authorities and stakeholders?

Can we eliminate an unintended or unnecessary adverse economic effect?

Can we eliminate a barrier to pollution prevention, recycling, innovative technology, or
other environmentally  beneficial activity?

Are there obvious next steps?  Quick fixes?

What are the pros and cons of the proposed solutions?

Is there consensus on any issue or  aspect of an issue?

Do we need more information on something?
                                        131

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           Special Focus: Government-Industry Partnerships
How Companies in the  Merrimack
Valley Built  a P2  Self-Help  Network
The recent growth of
nonregulatory technical
assistance programs has
created a window of
opportunity to expand
government-Industry
cooperation. Simulta-
neously, businesses are
supporting each other to
Improve environmental
performance. Recognizing
these trends, the Massa-
chusetts Office of Techni-
cal Assistance Invited
twenty manufacturers
based In the Merrimack
Valley region to form an
environmental self-help
networkfor business. The
Merrimack Business
Environmental Network,
started as an experiment
two years ago, has
evolved Into a successful
model of government.
Industry, and community
partnership.
     Richard Reibstein, Cynthia Barakatt, and George Frantz

THE MASSACHUSETTS OFFICE of Technical Assistance for Toxics Use
Reduction (OTA), like government agencies in many states that
provide nonregulatory technical assistance, has had to work hard to
gain the trust of the business community.
   When hazardous waste source reduction specialists from OTA
first offered free on-site consultations in 1986, there were few takers
from industry. The passage of the state's Toxics Use Reduction Act in
1989, which includes a strong guarantee of confidentiality to anyone
working with OTA, helped ease business fears that OTA staff were
really regulators in disguise. Still, even with more than one hundred
public events,  many conferences, and repeated endorsements by
business and political leaders, many companies are not sure that
government can simultaneously enforce laws and offer useful advice.
   Today, the number of businesses working with government agen-
cies to avoid pollution is growing. By the end of 1993, the Massachu-
setts OTA had provided assistance to more than 400 businesses and
industries across the state. OTA has  also been a catalyst to help
improve the relationships that businesses have with each other. In
fact, a key factor driving the growth of nonregulatory technical
assistance in the state has been the willingness of companies to share
their pollution prevention (P2) strategies with peers.
   Seeing the opportunity to further expand its technical assistance
efforts by tapping positive trends in business-to-business and govern-
ment-to-business cooperation, the OTA decided to try an experiment.
Typically, nonregulatory assistance is defined as government helping
business, but in this instance OTA proposed the creation of a nonpar-
tisan regional business networking organization in which companies,
rather than OTA, could take the lead in disseminating technical and
management support.
   The group would be supported through a federal Environmental
Protection Agency (EPA) grant awarded to OTA for innovative pollu-
tion prevention strategies in the Merrimack River watershed region
in northeastern Massachusetts and southeastern New Hampshire.
The organization's primary purpose would be to serve  as a self-help
resource for business, but members from the government assistance
                        Richard Reibstein is assistant director, Cynthia Barakatt is Merrimack project
                        coordinator, and George Frantz is a senior project manager for the Massachusetts
                        Office of Technical Assistance for Toxics Use Reduction.
Pollution Prevention Review I Spring 1994
                       Copyright @ 1994, John Wiley & Sons, Inc.
                    Reprinted by permission of John Wiley & Sons, Inc.
                                                     165

-------
 Richard Relbstetn. Cynthia Barakatt, and George Frantz
 ...the MBEN agenda has
 quickly broadened to
 address industry's impact
 on all media and,
 importantly, economic
 concerns.
 programs and the environmental community would also be included.
    In the fall of 1992, OTA asked twenty manufacturers based in the
 Merrimack Valley region to join them in forming the Merrimack
 Business Environmental  Network (MBEN). The New Hampshire
 Department of Environmental Services' pollution prevention section
 and the Merrimack River Watershed Council (an interstate nonprofit
 environmental group) were also invited to become members.
    Nearly two years after the first meeting, MBEN has proved to be
 a resounding success. It has attracted over seventy businesses of all
 sizes and from many industries. Small metal-finishing companies,
 international high-technology manufacturers with facilities in the
 Merrimack Valley (AT&T, Hewlett-Packard, and Tri-Star), a chain of
 dry cleaning stores, and a wood stain manufacturer are among the
 network's members. Moreover, an ongoing dialogue outside of work-
 shops and site visits has developed between businesspeople and
 OTA's technical assistance specialists. And although MBEN main-
 tains a strict pledge to refrain from  any political activities, it has
 become a recognized source of business views on local and  regional
 environmental issues and projects.

 How MBEN Works
    By consensus, the group first developed the following mission
 statement:

    The Merrimack Business Environmental Network is a coalition of
    businesses, agencies and associations which is committed to  a
    shared concern for the Merrimack Valley, its rivers, and the Valley's
    quality of life. This Association has made a long-term commitment
    to seek and implement solutions to promote pollution prevention
    through improved management and  technology, while enhancing
    the economic viability of the business community.

 Initially, members focused on how they could better coordinate their
 efforts to clean up  and prevent  industrial  contamination of the
 Merrimack Valley's  river resources.  But the MBEN agenda has
 quickly broadened to address industry's impact on all media  and,
 importantly, economic concerns.
    Corporate members rotate the responsibility of hosting monthly
 meetings at their facilities. At these meetings, and additional MBEN-
 sponsored workshops and seminars,  business members exchange
 ideas  on compliance management, ways to achieve competitive ad-
 vantage by getting ahead of the regulations, technical successes with
 pollution prevention,  and other information that will help them deal
 with day-to-day business challenges.
    For example, several MBEN companies were alerted to chloro-
 fluorocarbon (CFC) labeling requirements when Ed Surette, environ-
 mental engineering manager atM/A Com Inc., a microwave manufac-
 turing firm in Lowell, brought it to their attention at a meeting.
Because of Surette's  presentation, many members were well-pre-
166
                                                   Pollution Prevention Review / Spring 1994

-------
                           How Companies in the Merrimack Valley Built a P2 Self-Help Network
...industry attendees
seemed most responsive
to presentations given by
local companies.
 pared weeks later when they began receiving letters from clients
 wanting to know if they used ozone-depleting chemicals  in their
 manufacturingprocesses. Burette's presentation also motivated many
 members to begin work on finding alternatives to CFC refrigerants,
 scheduled to be phased out starting in 1995.
    MBEN members also received a preview of the state's training in
 toxics use reduction planning and were, thus, able to begin the process
 ahead of schedule.
    At another monthly meeting, James Klecak, manufacturing man-
 ager at Americraft Carton, Inc., discussed his firm's use of a prototype
 P2 system  that reduces volatile organic compound (VOC) emissions
 through reduced use of isopropyl alcohol in the printing process. By
 using an alcohol substitute, Americraft Carton lowered its emissions
 by several tons and saved thousands of dollars.
    The group's first conference was held at a state park on the banks
 of the Merrimack River. The conference attracted nearly one hundred
 representatives from regional businesses who came  to hear their
 peers' views on the latest in proven P2 strategies and technologies.
 Lee Wilmot, environmental manager at Hadco Corp., a New Hamp-
 shire-based firm that manufactures printed circuit boards, gave a
 presentation about a locally-developed (Beverly, Massachusetts) pat-
 ented process that his firm uses to recover from 60 to 85 percent pure
 copper from wastewater streams. The system saves copper by recy-
 cling it and eliminates the generation of hazardous sludge from this
 process.
    In addition to attending presentations, conference participants
 had the option of taking an evening boat ride on the river, a ride
 specifically intended to remind them of the primary resource that
 MBEN is interested in protecting.

 Why a Business Network?
    OTA identified two compelling reasons to start MBEN.

Business trusts business
    One was the fact that, even though OTA was having some success
 convincing  businesses to listen to its recommendations concerning
 pollution prevention, it  was clear that companies trusted each other
 more than a government office. At every OTA conference or workshop,
 industry attendees seemed most responsive to presentations given by
 local companies. If an OTA representative suggested a way to reduce
 acid waste by switching from acid dipping to mechanical cleaning of
a metal surface, the idea might or might not be well-received. On the
other hand, when an employee of a company stood up and said, "This
works and  this is how we did  it," the audience was much more
receptive. Lee Dane, who provided source reduction consulting for the
state, called this the "Joe down the block syndrome." It has been
noticed time and time again.
   To make the most of this "syndrome," OTA staff members have
Pollution Prevention Review I Spring 1994
                                                         167

-------
  Richard Reibstetn, Cynthia Barakatt. and George Frantz
                           made a point of contributing to the organization as facilitators,
                           rather than leaders, of the group's activities. Staff members from
                           OTA organize and moderate the meetings, but it is MBEN members
                           who determine the agenda and make organizational decisions by
                           consensus.

                           Different from trade groups
                              The second factor was the absence of a business organization in
                           the area that was specifically created to bring together companies
                           from many industries with a mutual commitment to environmental
                           excellence and with no other purpose than to share their strategies.
                              There is an Environmental Business Council in the region that
                           promotes companies that make environmental products or provide
                           environmental services. By contrast, MBEN discourages members
                           from using its events to establish sales contacts. In fact, MBEN does
                           not allow vendors or consultants selling products or services to attend
                           meetings, except by invitation.
                              Although trade associations also typically serve companies in a
                           specific industry sector, the MBEN  membership includes a full
                           spectrum of large and small manufacturers and service businesses.
                              In this way, MBEN can stick to its mission and its role as a
                           resource for any kind of company that is faced with environmental
                           requirements or has environmental consequences arising from its
                           activities.
                              Most significantly, MBEN differs from trade organizations,  be-
                           cause  it does not engage in lobbying or other political activities.
                           Although  individual members  may offer testimony or comment on
                           proposed regulations or legislation, the group as a whole can not.
                              Strict  adherence to political neutrality has been particularly
                           critical to sustain the organization's emphasis on providing a nonpar-
                           tisan forum in which businesses can informally discuss issues of
                           environmental concern with other firms, government officials, and
                           environmental groups.  OTA has  made it clear that, if MBEN ever
                           crossed the line to influence the legislature or the public on a vote or
                           policy decision, OTA would be forced to withdraw as a member.
...MBEN differs from trade
organizations, because It
does not engage In
lobbying or other political
activities.
                          Measures of Success
                             Getting companies to attend and host monthly meetings and
                          support MBEN*s other activities is not easy. The spark that keeps
                          industry's attention in many cases is the kind of information MBEN
                          delivers.

                          Spotlight on industry
                             Because of contacts made through MBEN, business members
                          routinely call each other to ask about P2 techniques or check on the
                          reputation of vendors or products. They seem to particularly relish
                          the opportunity to show off what they have done—not only to prevent
                          pollution from manufacturing processes, but  also to show the im-
168
                                                    Pollution Prevention Review / Spring 1994

-------
This informal, non-
threatening link between
regulators and the
regulated community is...
a major attraction of
MBEN.
  How Companies In the Merrtmack Valley Built a P2 Self-Help Network


 provements in process efficiency. Indeed, putting the spotlight on
 what other companies are  doing has proved to be  exactly what
 corporate members are looking for.
    James Klecak of Americraft Carton recalls that, since his presen-
 tation on alcohol substitutes to reduce VOCs  in his firm's printing
 process, a number of printers have visited Americraft's plant to see
 how it works. "We feel we've played a role in helping other printers in
 the area get involved in pollution prevention," says Klecak.

 Performance yardstick
    MBEN members have also noted that, by belonging to an alliance
 of environmentally progressive companies, they can use fellow mem-
 bers as yardsticks against which to measure themselves.
    "When you get involved with a group of people who share a lot of
 the same beliefs, it is easier to evaluate yourself," says Charles Anton,
 vice president of Anton's Cleaners, a forty-store chain of dry cleaners.
 "I think I am environmentally responsible, but until I share my ideas
 and rub elbows with people who feel the same way, I won't know the
 level I'm really at."

 Informal bridge to regulators
    OTA has reason to be  pleased  not only  with the number of
 businesses reached through this program, but  also the improved
 relations between business  and government. Companies and the
 state's twenty technical assistant specialists now routinely exchange
 phone calls. In addition, OTA P2 specialists have become an informal
 conduit of information between businesses and the state's regulators,
 while respecting the TURA provision of business confidentiality.
    New Hampshire has also seen benefits from the establishment of
 MBEN. "It is  definitely helping to break down the barriers," says
 Chris Simmers of the New Hampshire Department of Environmental
 Services commissioners office.  "I believe that MBEN  has  led to
 companies feeling more comfortable about contacting us with ques-
 tions."
    This informal, non-threatening link between regulators and the
 regulated community is, for many businesses,  a major attraction of
 MBEN. Mark  Chrisos, environmental manager for Raytheon's Mis-
 sile Systems Division in Bedford, said that his previous contact with
 government officials was only through regulatory inspections. "It is
 great to be able to exchange information about regulatory issues in a
 relaxed, casual atmosphere," says Chrisos.

Business links to environmental community
    The membership of the Merrimack River Watershed Council has
 also proved to be  beneficial to businesses and the Council. The
Watershed Council has co-sponsored several technical workshops
with MBEN. At these events and regular meetings, companies are
reminded of environmentalists' concerns in protecting the river, and
Pollution Prevention Review / Spring 1994
                                                         169

-------
Richard Relbsteln, Cynthia Barakatt, and George Frantz
                          the Watershed Council gets to meet businesspeople with a strong
                          interest in seeing industrial pollution prevention efforts succeed in
                          the Merrimack River Valley.

                          A known source for business views
                             MBEN is becoming known throughout the region and the state.
                          The Massachusetts Executive Office of Environmental Affairs turned
                          to the network when it was looking for business participation in a
                          statewide watershed management conference last fall. And MBEN
                          recently agreed to accept two seats on the management committee of
                          the Merrimack River Initiative (MRI), a two-state, regional compre-
                          hensive watershed protection and planning effort led by EPA's Region
                          I office. This was after several unsuccessful tries by MRI to solicit
                          business input on the Initiative.
                             In addition, MBEN has caught the  attention of environmental
                          groups and others interested in working with business on pollution
                          prevention issues. One Salem-based group interested in watershed
                          protection and management has attended MBEN meetings and met
                          with OTA to seek advice on how to set up a similar organization.

                          The Network's Future
                            Once the federal EPA grant  ends in the fall of 1994, OTA staff
                          support will be curtailed. As a  result, MBEN is in the process of
                          becoming an incorporated nonprofit organization to continue its work
                          as a nonpartisan networking organization. The group is expected to
                          derive much of its operating income from membership dues and fees
                          for workshops and seminars. In addition, MBEN plans to solicit grant
                          funding for special projects and is  looking into the possibility of
                          finding a "partner" to share office space as well as administrative and
                          overhead costs. The group plans to hire a full-time staff person to
                          coordinate meetings, workshops, and conferences.
                            It remains to be seen how MBEN will fare after it incorporates.
                          There is no doubt, however, that what began as an experiment has
                          evolved into a working model for building a network of government
                          agencies, businesses, and environmentalists dedicated to protecting
                          the environment. +
170                                                Pollution Prevention Review I Spring 1994

-------
  M   B   E  N
  Merrimack Business Environmental Network
  c/o M/A COM, Inc.
  1011 Pawtucket Blvd., Lowell, MA 01851
  (MA) 617-727-3260 Ext. 631 • (NH) 603-271-3503
    Gillette
       CARTON, INC
                             Merrimack Valley Pollution Prevention Project
                    Dear Merrimack Valley Company:
                                                               August 25, 1993
  Raytheon
 H ^L Ideal Tape
        MERRIMACK
        RIVER
        WATERSHED
        COUNCIL
Merrimack River Initiative
    AT&T
 MBEN... Who We Are

 We are members of the Merrimack Business Environmental Network (MBEN), and we
 invite you to join with us.  Our group is not for profit. It is composed of Merrimack
 Region businesses, coming together to help each other understand how best to deal
 with environmental regulations, and improve our environmental performance. The
 network is not a money-making organization. The members share their experience,
 their successes, their problems, and make use of available expertise.

 The group has a relationship with government technical assistance agencies, and has
 access to regulatory officials through these assistance offices.  This gives us up-to-
 date information on environmental developments and also a chance to make our
 views known to those making the rules.  The group  is dedicated to both maintaining
 and promoting the viability of businesses in our region, and protecting the resources
 that make this area beautiful. Some of the members have saved money by taking
 action to prevent pollution, rather than treating it after its creation, and are willing to
 share this experience with others.

 MBEN Mission Statement

       The Merrimack Business Environmental Network (MBEN) is a coalition of

       businesses, agencies and associations committed to a shared concern for the

       Merrimack Valley, its rivers, and the Valley's quality of life.  This Association
       has made a long-term commitment to seek and implement solutions to

       promote pollution prevention through improved management and technology,
       while enhancing  the economic viability of the  business community.

 Enclosures:
1.
2.
3.
4.
5.
MBEN Environmental Survey
Survey return envelope (c/o John Gihlstorf, Chairman)
MBEN Membership (or additional information) application
MValley Business Environmental Conference flyer
Conference Registration form (please copy for additional registrations)

-------
About the MBEN Survey

      Enclosed is a survey that we have devised to give us a sense of the needs of Merrimack
      region businesses, so that we can target our events to serve those needs.  As you can see,
      the survey is designed to be confidential if you so desire. We ask for a small amount
      of generic information up front, so that we can know what kind of company you are, and then
      if you want to join the group or register for our first conference (see announcement), you can
      fill out the name and address information on the separate sheet and send it in.

      Please do not take an inordinate amount of time filling out this survey, just do your
      best.  We have provided an envelope, with postage paid, so that sending it back is as easy
      as possible.

      A word of clarification is necessary to dispel any fears that this survey is a sneaky effort
      by the government to get you into trouble.  It is true that the Merrimack Business
      Environmental Network was originally formed by the Massachusetts Office of Technical
      Assistance for Toxics Use Reduction, and the New Hampshire Department of Environmental
      Services Pollution Prevention Program, working together under a grant from the EPA.

      Anyone who knows these offices, however, knows that they are not enforcement agencies -
      they are specifically dedicated to helping businesses, and keep their information confidential.
      From  the beginning, the idea of the group has been that these government agencies do not
      own or direct this work.  The group belongs to the business members, and the members
      make decisions on a participatory basis.  The technical assistance agencies are just there to
      help, and will continue to do so as long as the group maintains its dedication to the purpose
      of environmental improvement.

      Therefore, your name and the information in this survey will not be used for enforcement or
      compliance purposes.

      However, we will want to announce the summary of survey results (without any company
      names) at our first conference on September 23, and publicize the results as part of our
      membership drive.  So please a take moment to fill out the survey, and consider joining
      MBEN.  At this time, there is no charge for membership.
Merrimack Business Environmental Network Survey   August 1993                                (Page -2-)

-------
               Merrimack Business Environmental Network (MBEN) Survey
 Confidentiality:     Returning the survey will not target your firm for regulatory
                    enforcement actions!
Any information that you provide will be kept confidential regarding association with your company's
name. To ensure this promise, your name and address is requested on a separate sheet from the
rest of the survey questions. You may even choose to return the two forms under separate cover.

As for the information that you provide in the survey questions, we will compile this data to create a
summary "profile" of the business community in the Merrimack Valley. If you complete and return the
survey, you will receive a summary of the profile results.

Please complete the generic information below.  If you are interested in participating in MBEN or
wish additional information, please complete the separate membership information sheet and return
either under separate cover or enclose with the attached survey.
TYPE OF BUSINESS and PRINCIPAL PRODUCT (please indicate SIC code if known)
NUMBER OF EMPLOYEES
CITY	STATE	ZIP
For completing and returning the survey, you will receive a summary of the profile results.


Thank you for taking the time and effort you took to complete the survey and support MBEN in its
objective of helping business with environmental compliance and economic viability.
Please return completed forms to:

      John Gihlstorf, MBEN Survey Chairman
      c/o Cabot Stains, inc.
      100 Hale Street
      Newburyport  MA  01950
Merrimack Business Environmental Network Survey   August 1993                                (Page -3-)

-------
            MERRIMACK BUSINESS ENVIRONMENTAL NETWORK SURVEY


 Please circle or check the appropriate answer or clearly write in your answers to the questions
 below, being as detailed as possible. All answers apply to the facility or facilities in the Merrimack
 watershed area (see enclosed map and list of towns) under your control.

 1.  Do you need help "sorting out" environmental compliance issues?

            YES               NO                UNSURE


 2.  How many people does your company employ at this facility?

       0-10    11-50   51-100  101-250  251-500 501-1000   >1000


 3.  Do you have any staff dedicated to addressing environmental and health/safety (EHS) issues?

       (  ) One or more full-time   ( ) One part-time    (  ) NONE


 4.   Have you set aside money for environmental, health & safety (EHS) regulatory compliance?

                                                        YES         NO

       a.    Are you aware of your cost of compliance?       (  )          (  )

       b.    Would you be willing to indicate the range of your cost of compliance?

            (  )$1k-4k   (  )$5k-10k  (  )$  Hk-24k      (  )$25k-50k        (  )$50k(+)

       c.    Do you have a dedicated EHS budget?          (  )          (  )

       d.    Does your present accounting system separate or
            somehow track environmental costs?            (  )          (  )


5.   If you answered YES in question #4 above, how do you categorize the accounting of your
   environmental costs - as:

            ( )  a. Capital Investment         (  )  c. Overhead
            ( )  b. Production costs           (  )  d.  Environmental cleanup costs?


6.  What percentage of annual total budget does this make up?

      0-1%        1-3%               3-5%               5-10%              >10%


 Merrimack Business Environmental Network Survey   August 1993                                (Page -4-)

-------
 7.  Has your company made prior environmental expenditures in anticipation of upcoming
 regulations (e.g. removal of underground storage tanks, on-site wastewater treatment, or switching
 from CFCs to non-ozone depleting chemicals {non-ODCs})?    YES                      NO


 8.  If yes in question 7, expenditures for what activities?	
 9.  Do you have an active pollution prevention program?  For example, have you reduced or
 eliminated the use of a toxic chemical by substituting it with a safer material, or by using the
 chemical more efficiently, or by redesigning a process or a product, or by other means? If so,
 please explain.	^^
 10.  Do you believe that pollution prevention activities can save your company money?

       By reducing potential fines or required fees?      YES                      NO
       By reducing waste disposal costs?              YES                      NO
       By reducing materials costs?                    YES                      NO

 11.  Which environmental areas would you like to understand or manage better?
    Rate the items a-m below on a scale of 1 to 4, with:

       1 = greatest importance to you    2 = important
       3 = limited importance            4 = unimportant or doesn't apply

 Rating Issue

 	   a. New Clean Air Act
 	   b. Refrigerants and CFC Labeling
 	   c. Hazardous Waste Laws
 	   d. Changes to Superfund Law
 	   e. Toxic Chemical Use  Reporting and Planning (SARA.TURA)
 	   f. Volatile Organic Chemical Emissions
 	   g. Clean Water Act
 	   h. Stormwater Discharge Permits
 	   i. NPDES permitting
 	   j. Packaging Requirements
 	   k. Recycling Opportunities
 	   I. Health & safety issues for workers (OSHA regulations)
 	   m. Other
12. Which environmental laws do you find especially difficult to meet compliance requirements or
find to cause inefficiency in your company's activities?	
Merrimack Business Environmental Network Survey   August 1993                                (Page -6-)

-------
 13. Are you involved in a group (eg, trade association) that helps keep you informed on
 environmental issues?
                    YES                NO                 Don't know what's available


 14. Do you recycle any of the materials listed below? (circle)

 water         paper        cardboard    acids        rubber       solvents      ink    plastic

 precious metal      scrap metal   wood scraps   other	


 15. Have you ever used a waste exchange or other materials exchange program?

              YES                NO                 Don't know what it is
16. Would you find a materials and used equipment exchange listing useful (to list or obtain used
items or equipment)?

             YES                NO

17. Please use the space below to list any material you would like to recycle, or a particular
feedstock material you use that could be obtained as a waste from someone else.
18. Are there other factors that are preventing you from accomplishing more pollution prevention?
19. Are there other environmental problems that you think should be addressed?
20. How do you currently get information about environmental matters or new products or
processes that would help you avoid creating pollution? (Please check all that apply)

(  )   Trade Magazines           (  )    Trade Associations
(  )   Newspapers                (  )    TV or Radio news programs
(  )   Vendors                   (  )    Government agencies (MA OTA or NH DES/P2)
(  )   Friends in business         (  )    Chamber of Commerce

21.   Would you be willing to share information with other area businesses about environmental
information you have gathered or steps which you have taken to avoid creating pollution?

             YES                NO
Merrimack Business Environmental Network Survey   August 1993                                (Page -6-)

-------
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We are dedicated to both maintaining and
promoting the viability of businesses in our
region, and protecting the resources that m
this area beautiful.


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MBEN Mission Statement:

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The Merrimack Business Environmental Net
is a coalition of businesses, agencies and a:
ciations committed to a shared concern for

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solutions to promote pollution prevention
through improved management and technol
while enhancing the economic viability of th
business community.
MERRIMACK ENVIRONMENTAL
BUSINESS NETWORK (MBEN)
River Valley EnvironmentallBusiness Conference
September 23rd; Maudslay State Park
(near Newburyport, MA)
For area businesses concerned with:
1. Complying with environmental regulations
2. Increasing economic competitiveness
3. Improving the quality of life in the Merrimack
River (and tributaries) watershed areas
If you 're in business and having problems
understanding or implementing environmental policies
and practices in your company Join us for a different
type of conference by a different type of group.
MBEN's "River Valley EnvironmentallBusiness
Conference" will be a relaxed, inexpensive and
very informative look at what plans businesses
need to develop and implement in order to
comply with environmental regulations in the
90's. Since MBEN is an organization of busi-
ness partners, we view things from a business
perspective... simple, action-oriented, do-able.
The conference will be held in a beautiful park-
like setting (well protected by a large tent, in
case of rain) and in a relaxed (but professional)
atmosphere at Maudslay State Park, on a bluff
overlooking the Merrimack River. A delicious
catered picnic lunch is included with registration.
After the close of business, approximately 4:30 PM, we
have arranged for an optional 2-hour tour of the
Merrimack River aboard a tour boat out of
Newburyport. Cost of this is only $12 and can be
included with your conference registration. Relax
while you remind yourself exactly how beautiful and
important the River is to the region's quality of life.

-------
           THE NORTHEAST BUSINESS ENVIRONMENTAL NETWORK


 The Northeast Business Environmental Network, Inc.  (NBEN) is a non-political forum for
 businesses, government agencies,  and environmental advocates who support environmental
 excellence in business operations as a means of achieving a healthy economy. As a group, NBEN
 members:

 •      participate in an on-going dialogue among business, government and environmental
        advocate members on environmental issues

 •      share the latest information  about  pollution prevention and other technologies with
        member companies of all sizes and product type

 •      hold monthly meetings as  well as  workshops and conferences on topics  selected by
        members
 All those applying for membership are asked to review and sign NBEN's Statement of Purpose
 as a condition of joining NBEN. The signed statement should be returned to  Membership
 Chairman Ed Surette with your dues payment. (See enclosed membership application)

 NBEN has two classes of membership, Senior and Associate Members:

       • Senior Members are companies whose operations have  the potential to directly
       impact the  environment, such  as product manufacturers. Non-regulatory government
       agencies also  are allowed in this membership category. Senior members may serve as
       NBEN officers or executive committee members.

       • Associate  Members are other types of businesses, such as service companies and
       consulting firms,  as  well as  environmental organizations and regulatory government
       agencies.  Associate membership will be granted to  potential marketers upon written
       agreement that they will market their  products and services only by invitation  of the
       Board of Directors.

All members receive discounts on registration for NBEN-sponsored workshops and conferences.

If you have any questions or would like additional information about the benefits of NBEN
membership, contact Ed Surette, NBEN Membership Chairman at M/A COM, 1011 Pawtucket
Blvd, Lowell, MA 01851. Ph: 508-442-4283 Fax: 508-442-4187.

-------
            NORTHEAST BUSINESS ENVIRONMENTAL NETWORK INC.

                                 Statement of Purpose

 The purposes for which the corporation is formed are as follows:

 a)     To educate and assist organizations and businesses whose activities have the potential to
       affect the environment in preventing pollution and avoiding damage to natural resources
       in an effort to preserve and promote the environment and public health.

 b)     To support and encourage the adoption of environmentally safe practices through the
       distribution of accurate and objective information including but not limited to:
              1. environmental regulatory requirements
              2. environmental health of local resources, and
              3. current opportunities to protect and/or enhance natural resources.

 c)     To promote the conservation and  protection of natural resources through presentation
       of the latest technologies, practices and techniques for avoiding pollution and through
       demonstration of cost-effective methods of complying with environmental requirements
       and safeguarding local resources.

 d)     To encourage Members to form collaborative alliances with governmental agencies and
       environmental organizations  which  will  result  in a  greater awareness  of potential
       environmental problems and  more efficient means of reaching solutions,

 e)     To engage generally in any activity which may lawfully be carried on by a corporation
       which is organized under Chapter 180 of the General Laws of Massachusetts and which
       is exempt from federal income taxation under sec. 501(c)(3) of the  Internal Revenue
       Code of 1986, as both may be in effect from time to time.


 I have read the above Statement of Purpose and pledge that as a member of NBEN the company
 or agency I represent will abide by these principles.

Signature:	 Date:	

Title:	

Company:	

-------
              NORTHEAST BUSINESS ENVIRONMENTAL NETWORK, INC.
                                  Membership Form
 NAME 	

 TITLE	

 COMPANY

 ADDRESS
 CITY	 STATE	 ZIP_

 TEL	 FAX
 TYPE OF BUSINESS AND PRINCIPAL PRODUCT
 SIC CODE	  No. of Employees
Membership dues: Please enclose a check for membership dues with the completed application
and signed Statement of Purpose. Annual dues per company are as follows:

SENIOR MEMBERS:

Fewer than 50 employees     $90          101 to 499 employees $250
51 to 100 employees         $125        500 or more employees $500


ASSOCIATE MEMBERS:

All for-profit  companies regardless of size $500

Please send the completed form, signed copy of NBEN Statement of Purpose and a check for
membership dues to NBEN Treasurer William Lindsey, Environmental Affairs Manager Veryfme
Products Inc., 210 Littleton Road, P.O. Box 670, Westford, MA 01886-0670

-------
            NORTHEAST BUSINESS ENVIRONMENTAL NETWORK INC
The purposes for which the corporation is formed are as follows:

a)     To educate and assist organizations and businesses whose activities have the potential to
       affect the environment in preventing pollution and avoiding damage to natural resources
       in an effort to preserve and promote the environment and public health.

b)     To support and encourage the adoption of environmentally safe practices through the
       distribution of accurate and objective information including but not limited to:
              1. environmental regulatory requirements
              2. environmental health of local resources, and
              3. current opportunities to protect and/or enhance natural resources.

c)     To promote the conservation and protection of natural resources through presentation
       of the latest technologies, practices and techniques for avoiding pollution and through
       demonstration of cost-effective methods of complying with environmental requirements
       and safeguarding local resources.

d)     To encourage Members  to form collaborative alliances with governmental agencies and
       environmental organizations which  will  result  in  a greater awareness  of potential
       environmental problems  and more efficient means of reaching solutions.

e)     To engage generally in any activity which may lawfully be carried on by a corporation
       which is organized under Chapter 180 of the General Laws of Massachusetts and which
       is exempt from federal income taxation under sec.  501(c)(3)  of the Internal Revenue
       Code of 1986, as both may be in effect from time to time.


I have read the above Statement of Purpose and pledge that as a member of NBEN the company
or agency I represent will abide  by these  principles.

Signature:	  Date:	

Title:	

Company:	

-------


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-------
April 6, 1995
Dear interested citizen:

We, the chief officers of environmental agencies, invite you to participate in a unique
opportunity to share your ideas with us. The Northeast Business Environmental Network
is  holding  a  brainstorming  session on  April 27  to  generate ideas for Regulatory
Improvement Opportunities (RIO),  and we hope you will respond to their invitation to
submit ideas. Some of you may also agree to participate in the RIO working group, which
will further develop the ideas  generated by the brainstorming event.

Although we all feel there is no doubt that environmental requirements have preserved the
resources and protected the health of the public and the environment of this region, we
recognize that there are  many ways in which the regulatory system can and should be
improved. We share in a belief that it is absolutely possible to reduce the economic impact
of regulations, while enhancing environmental  protection at the same tune, and we are
committed to these twin aims.

Our agencies are doing many  things to become more open to your advice, comment, and
queries.  In the past few years, we have all moved to establish a greater emphasis on
assistance and cooperation. We think of RIO as just one event in a larger dialogue that we
envision as continuing as long  as it is necessary.  We hope you will participate with us in all
our future efforts to work together for environmental and economic progress.  Thank you
for your interest.

Sincerely,
 -X
 onn E
Jdlin DeVillars
Administrator
US EPA
New England
K^
    y Coxe
Secretary
MA Executive
Office of
Env. Affairs
Tom Powers
Acting Commissioner
MA Dept. of
Environmental
Protection
Robert Vamey
Commissioner
NH Dept. of
Environmental
Services

-------
           Northeast Business Environmental Network

April 6, 1995

To : Regulated Community

I am pleased to invite you to take part in a very important event. On the morning of Thursday,
April 27, we will come together in a brainstorming session to identify regulatory improvement'
opportunities (RIO). The meeting will be held at the Westford Regency, conveniently located at
exit 32 off Rte. 495 in Westford Massachusetts. Your participation will lead to the successful
identification of regulatory barriers to environmental, as well as economic, improvement.

Reinventing Regulations, Regulatory Reform, Regulatory Relief - these are all current terms
which describe the  need for government at all levels to review all regulations and remove or
amend rules which  present barriers to environmental excellence and regional economic growth.
We have a unique opportunity to have significant input into this process. The resulting
recommendations will be provided to the White House, Congress, EPA New England, the
Massachusetts Office of Environmental Affairs, Massachusetts DEP and New Hampshire DES.

NBEN is a nonpartisan organization of large and small regulated businesses, government
agencies and environmental advocates committed to economic growth and environmental
exceUence. We have been selected by EPA New England to conduct this forum as a component
of its reinvention  initiatives.

The brainstorming sessions will begin with a review of previously identified issues. Your prior
written input of topics important to you will facilitate the forum discussion. We will then break
out into several groups to further explore individual's input and recommendations for solutions.
The stakeholders will then reconvene and each  group will report on its progress.

We must have confirmation of your willingness to attend. Please send your name, business or
professional affiliation, address and telephone number to NBEN - RIO c/o Gabriel Paci, Raffi
and Swanson, Inc.,  100 Eames Street, Wilmington MA 01887 or fax to 508-658-3366. '

You may submit topics for discussion to Rick Reibstein, Office of Technical Assistance, Room
2109, 100 Cambridge  Street, Boston, MA 02202 (phone 617-727-3260 ext 688 or fax 617-727-
3827).

Please call me at  617-933-4200 if you have any question on this dialogue or on NBEN.  I hope
you are able to join us in this important effort to improve the regulatory process.

Sincerely,
Gabriel Paci, Chairman
Northeast Business Environmental Network
President/CEO, Raffi and Swanson, Inc.

-------
The Rio Forum
William Aloisi
Erving Paper Mills, Inc.
Tom Armen
Envir onmenta 1 , Inc .
Kenneth Austin
General Scanning Inc.
solo Avram
CPF Incorporated
Paul E. Bagley
Atwood and Morrill Co., Inc.
cyntnia BaraKatt
MA OTA
Judy Barber
MA DEP - NERO
Donna Frazier Barnes
Hewlett-Packard Company
Richard Barry
M/A-Com
Kim Bensen
United Parcel Service
Eugene B. Benson, Esq.
Mass. Water Resources Authority
R.J. Berlandi
Art Berner
A. J. Associates
peter Biggins
W.F. Biggins Associates, Inc.
Mark Bornstein
OSRAM Sylvania
Francis B. Boucher
S.S.B. Realty, Inc.
Ronald B. Child
California Products Corporation
Mark Chrisos
Erving, MA
Wilmot, NH
Watertown, MA
Ayer, MA
Salem, MA
Boston, MA
Woburn, MA
Andover, MA
Lowell, MA
New York, NY
Boston, MA
Winchester, MA
Westford, MA
East Longmeadow, MA
Danvers, MA
Boston, MA
Cambridge, MA
Concord, MA

-------
                                   The RIO Forum
 Qlen J.  Cohen
 Sky Products Company
  Peabody,  MA
 Fanet  T.  Cohen
 >ky  Products Company

 Jary Conaty
 jau  Technologies
 Peabody,  MA
 Acton, MA
 toy B. Crane
 jightolier
 Wilmington, MA
 :PF Incorporated

 Jetty J. Diener
 Environmental Business  Council of New England
                                                       Ayer, MA
 Boston, MA
 lichard Doherty
 lydro Environmental Technologies,  Inc.
 >avid Dub
 >uncan Galvanizing
 Acton, MA
Everett, MA
 roltek, Div. of Sekisui America  Corp.
 "im Elsevier
 Irving Paper Mills, Inc.
                                                       Lawrence, MA
IASCO
      Cppstein
'rank V.  Ferrara
'.wank,  Inc.

ieverly Fischer
,lpha Industries

(ike  Fiske
tunter,  Inc.

ohn  R.  Frank
i.  E. Mason Co.

•eborah Gallagher
[A  DEP
                                                       Boston,  MA
 Attleboro,  MA
Hyde  Park,  MA


Boston, MA
enetics Institute

'ony Gemmellaro
.Ipha Beta Technologies
                                                      Andover, MA

-------
                                   The RIO Forum
Kristin Gentile
Voltek, Div. of Sekisui America Corp.
Doug Gillespie
Massachusetts Farm Bureau Federation, Inc.
Bob Gingras
Earth Tech
Louis Gitto
MA DEP
Sidney Goldstein
Lynn Plastics Corporation
Ralph Goodno
Merrimack River Watershed Assn.
Randall Goyette
Safety-Kleen Corp.
Wallace Hack
MA DEP
Janna Hadley
B. G. Wickberg Company, Inc.
Robert T. Hawes
Polaroid Corporation
George Hawkins
U.S. EPA, New England - RAA
Mark W. Haymes
Standard Uniform Services
Jack Healey
U.S. EPA, New England
Jody Hensley
Toxics Use Reduction Institute
Rick Hillman
D/E Corporation
Vernon C. Hipkiss
Pittsf ield WWTF
George Hrono
General Scanning, Inc.
Kira Jacobs
Lawrence, MA
Bedford, MA
Concord, MA
Boston, MA
Lynn , MA
Lawrence, MA
Marlboro, MA
Worcester, MA
North Quincy, MA
Waltham, MA
Boston, MA
Agawam, MA
Boston, MA
Lowell, MA
Leominster, MA
Pittsfield, NH
Watertown, MA
Amherst , NH
Environmental Science & Engineering

-------
                                   The RIO Forum
Chris Jendras
U.S. EPA, New England
Carolyn Jenkins
NEIPWCC
Steve Jorjorian, Jr.
Advanced Plating
Barbara Kelley
MA OTA
Phil Kenney
Quincy Hospital
James Klecak
Americraft Carton Inc.
W. Ladroga
Neles-Jamesbury, Inc.
Susan Lanza
MA OTA
Bob Larsen
Larson Technologies
Cindy Lee
Safety-Kleen Corp.
Ira Leighton
U.S. EPA, New England - HEL-CAN6
Gregory Leonardos
Anat Lev
Maiden Mills Industries, Inc.
J. Alden Lincoln
Massimo Lombardo
ATC Diagnostics, Inc.
Steve Luz
Tweave Inc.
Frank Marino
Raytheon Company
Gina McCarthy
/
Wilmington, MA
Worcester, MA
Boston, MA
Quincy, MA
Lowell, MA
Worcester, MA
Boston, MA
Fremont, NH
Marlboro, MA
Boston, MA
Arlington, MA
Lawrence, MA
Boxford, MA
Framingham, MA
Norton, MA
Lexington, MA
Boston, MA
MA Executive Office of Enviornmental Affairs

-------
The RIO Forum
David F. McDermitt
Waste Management, Inc.
Dorothy McGlincy
New England Power Service Company
Hugh McLaughlin, PhD
Waste Min Incorporated
Kenneth W. Mi lender
Miller Engineering, Inc.
Jennifer Molin
Northeast EDM
Elaine Moore
Ogden Environmental
Jack Moriarty
Giltspur /Boston
Connie Morton
Maiden Mills Industries, Inc.
Tom Murphy
Pernix
John-Erik Nelson
Braintree Electric Light Dept.
Arieen O'Donnell
MA DEP
John P. O'Hare
Greater Lawrence Sanitary District
Gabriel Paci
Raffi and Swanson, Inc.
George Papadopoulos
U.S. EPA, New England
vince Perelli
NH DES
Peter A. Pignone
Micron Products, Inc.
Hugh Pilgrim
MA OTA
Robert Pond
Wakefield, MA
Westborough, MA
Groton, MA
Manchester, NH
Newburyport , MA
Westford, MA
Avon, MA
Lawrence, MA
Way land, MA
Braintree, MA
Boston, MA
North Andover, MA
Wilmington, MA
Boston, MA
Concord, NH
Fitchburg, MA
Boston, MA
South Attleboro, MA

-------
                                   The RIO Forum
Rick Reibstein
MA OTA
Anne Reynolds
AT&T
Jeffery L. Rezin
D' Sullivan Corp.
Robert Rio
New England Power Company
Bill Roeder
Star Plating Company
Edmond N. Roux
Merrimac Paper Company, Inc.
Camille Sahely
C.G. Circuits, Inc.
Tod Schmikus
No. Central Mass. Chamber of Commerce
Robert J. Sculley
New Hampshire Motor Transport Assoc.
Stephen Sibinich
Wheelabrator Millbury Inc.
Leo Sicuranza
New England Electric
M. A. Sigal
Solutek Corporation
Chris Simmers
NH DES
Hal Smith
Rubic Properties
Gina Snyder
U.S. EPA, New England - RCA
David B. Spencer
wTe Corporation
Charles Storella
Dana-Farber Cancer Institute
Thomas A. Stuhlfire
Boston, MA
North Andover, MA
Winchester, VA
Salem, MA
New Bedford, MA
Lawrence, MA
Taunton, MA
Leominster, MA
Concord, NH
Millbury, MA
Westboro, MA
Boston, MA
Concord, NH
Danver, MA
Boston, MA
Bedford, MA
Boston, MA
Walpole, MA
NBS Associates

-------
                                   The RIO Forum
 Herbert Sturgis
 Instron Corporation
 Linda Swift
 Corporate Environmental Engineering,  Inc.
 Canton,  MA
 Worcester,  MA
 Shepard  Envelope Company
                                                       Worcester,  MA
 Kenneth A.  Teal
 NYNEX  Information  Resources  Company
Karen Thomas
Toxics Use Reduction  Institute
 Middleton,  MA
 Lowell, MA
Richard Tuck
CPC Incorporated
Henry Veilleux
Business & Industry Association of NH
Winona Wall
Raytheon Company

Ralph Wilbur
Graphic Litho

Lee R. Wilmot
Hadco Corporation
Randolph, MA
Concord, NH
Bedford, MA
Lawrence, MA
Salem, NH
George Winton
Tau-tron
Westford, MA

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   UlCUItVi CHHCi e(
  jNVMONMiNUt AfMIM
                 Office of Technical Assistance
                 Executive Office of Environmental Affairs
                 Commonwealth of Massachusetts
               ALCOHOL FREE FOUNTAIN SOLUTIONS
                      AT AMERICRAFT CARTON, INC.
     Americraft Carton was using large quantities of isopropyl alcohol (IPA) in the fountain solution for the
offset printing presses used to print the paperboard cartons for its client's products — food, health and beauty
and children's products. Concern for the health and safety of its employees and the environmental concerns of
its clients required Americraft to change its process. Introduction of a $108,000 new fountain solution delivery
system has resulted in the elimination of IP A, cost savings that will yield full payback (in materials costs alone)
in less than two-and-one-half years, and a likely end to toxics use reporting.

     BACKGROUND

     Americraft Carton, Inc., in Lowell, Massachusetts, is a $30 million a year folding carton manufacturer and
printer. Health and safety issues and environmental concerns of Americraft clients—makers of health and beauty
products, children's toys and games, and food products — influenced Americraft's efforts to introduce less toxic
printing materials.
     Until August 1991, Americraft mixed fountain solution for its presses in the traditional manner—a solution
of 15-25% isopropyl alcohol (IPA), tap water, and etch material was measured by hand into a drum and stirred
with a wooden paddle. Americraft received bulk deliveries of IPA every two to three weeks and up to six 55 gallon
drums of waste solution were generated monthly by the company's four sheetfed offset presses.
     There are significant economic, health and safety, and environmental drawbacks to this method of
producing and using fountain solution. Inconsistency in the solution can cause press downtime; it increases labor
and material costs, and it can require disposal of inadequate, unused, or waste solution at a cost of more than $2
per gallon. Inhalation of alcohol-laden vapors present health and safety concerns for employees. And IPA, an
ozone producing volatile organic compound (VOC), increases the cost and complexity of air emission permitting
and reporting.

     TUR PLANNING

     Americraft Manufacturing Manager Jim Klecak knew that inconsistency in fountain solution formulation
as well as air emission concerns needed to be resolved. Jim moved quickly to research the available options and,
in April 1991, to purchase and install a Frisco Aquamix Central System at a cost of $ 108,000. News of the change
was initially received with some trepidation by management because of the expense. Now, because the system
has proven cost-effective and efficient, implementation of similar systems is underway at two other Americraft
plants, in Memphis, Tennessee, and St. Paul Minnesota. St. Paul utilizes a modified version of the mixing system
and is pleased with early results. In Memphis, "black-box" technology that irradiates the water forthe dampening
system, enables operation with plain water and fountain concentrate, completely eliminating IPA and its
                                 100% post consumer recycled paper

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  substitutes. In Lowell, when Jim began introducing no-IPA solution, he even had to prove to his pressmen that
  high standard printing is possib.e without IPA - he locked the IPA storage area and installed a drum visible
  through the storeroom window, labeled IPA but filled with water with a hose leading to the presses Ten days
  later, Jim told the pressmen that the system was operating without IPA.
      Amencraft installed the Prisco system and (because water quality could vary even from hour to hour)
 reverse osmosis equipment to filter incoming water and automatically adjust pH andconductiv u,. These changes
 made rt possible to use IPA substitutes, which are less tolerant to variations in water quality andparameters than
 is IPA. The reverse osmosis filtration s^
 a storage and distribution tank. Americraft first replaced IPA with Hi-Tech solution and Alkaless R, a fountain
 concentrate with 20 percent monoglycol ether, a VOC. Release of VOCs was greatly reduced by using a closed
 loop system, but introduction of the glycol ethers required reporting under SARA (Title III, section 313) and
 TURA. Prisco Q-l 1, a new substitute introduced in April 1993, has nearly eliminated VOCs and will likelv end
 the required reporting.                                                                         '

      ThePriscosystemisacIosedlooPrecyclingsystemconnectedtoaIlthepresses,whichcanreleasesolution
 ?P 7   JLS1      T ""I"*(8Pm)" RecharSin8 of the solution (made up of water obtained by reverse osmosis
 IPA  substitute, and used fountain solution) is computer-controlled  to ensure that pH, temperature and
 %%%?*% ^    PreCify maintained- From the P«**> *• ^iution goes to a return tank where it is chilled
 and filtered to 25 microns (contaminants are ink, paper, dust, andpaperboard stock). The solution is then returned
 to the mam system for filtermg to 10 microns and for farther chilling as well as solution recharging The chiller
 is a holding tank with a 250 gallon capacity to ensure adequate quantities at all times.
      RESULTS
               _     	. ««««,.«« used high volumes of IPA in the last fiill year before introduction of
 ofO 11 fortheffi'          Cnt °f IPA with Alkaless R. which contains 20 percent VOCs, and the substitution
 concentrate Presulted in an 88
 percent reduction in VOC emis-
 sions  from  the  operation.
 Recirculation also eliminated
 VOCs from the air in the plant
 and the substitute  had reduced
 flammability as well (flashpoint
 of 110 F versus 72). The system
 ran for 11 months  before spent
 fountain solution required dis-
posal; waste solution was re-
duced 50 percent.
     Installation of the Prisco
Supplies
Isopropyl (IPA)
Alkaless R
Fountain Solution,
Hi-Tech, Q-11
Total
Savings
8/90-7/91
'(old system)
$23,025
1,292
44,907
$69.224

8/91-7/92
(new system)
-0-
$5,816
23,188
29,004
$40,220
8/92-7/93
(Q-11, 8 months)
-0-
$17,146
10,986
28,132
$41,092
7/93 to 7/94*
(Q-11, full year)
-0-
$3,877
14,610
18,488
$50,736
                                NOTE: Total Materials Purchase Savings = $132,048 in three years. These calculations do not
                                include substantial additional savings estimated at about $35,000 per year from decreased

Aquamix Central System auto-    [^^ *^£* Waste di^| c°s* fo'***fountain solution. ™<* fina"y.r>o, or substSy
matically and accurately mixes          ^       as a result of ttie chemical substitutions and process changes.
fountain solution in a closed loop and has resulted in:
     •  The end of losses and costs associated with hand mixed solution
unacceptable solution that also sometimes caused press downtime;

™intinnRH?red 1°°^ ** ^ KmOVal ** "ltemal TQCyc{in& of the soluti™ and from converting from weekly
solution disposal and pan maintenance to an annual schedule, and

     infof^
     iH993ofPnSroQ.ii,whichcontainsOpercent VOCs will result in nearly complete elimination of VOCs.
                                                                       the cost and disposal cost of

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      Economics: Americraft invested $108,000 in the new equipment required to reduce the VOC emissions
 from its offset printing operations. Payback resulting solely from the reduced cost for materials will occur about
 30 months after introduction of the new system—there are substantial additional savings from increased press
 efficiency, reduced wastes, and reduced and eliminated permit costs. Americraft has also found that alcohol
 substitutes cause the need to maintain and/or replace rollers at a higher rate, but also require lower durometer
 meaning they may last longer.
      The cost of the alcohol replacement (Alkaless R) is 5 times greaterthan IPA; the cost of Q-11 is comparable
 to that of the Hi Tech concentrate which it replaces. However, because of the improved efficiency of the mixing
 system and the new chemistry,  a reduction of about 75% in Alkaless R use is projected  to occur this year
 producing the savings (from materials costs alone) shown in the table above.

      OTHER POLLUTION PREVENTION ACTIVITIES

     Americraft has introduced  other pollution prevention changes. Approximately 85 percent of its products
 are made from recycledpaperboard. Printing on recycled board is technically more difficult, but the introduction
 of a consistent fountain solution greatly facilitates printing on recycled material. Americraft also uses water-
 based coatings, instead of UV-based coatings which may make paper non-recyclable; and Americraft recently
 switched from petroleum-based ink to soy-based ink. Soy-based inks produce a higher quality print and result
 in substantial further VOC reductions. Finally, Americraft is exploring ways in which to cleanse and recycle its
 cloth filter bags to reduce its overall waste load and improve disposal methods of the filtered-out hazardous
 material.
This Case Study is one of a series of such documents prepared by the Office of Technical Assistance for Toxics
Use Reduction (OTA), a branch of the Massachusetts Executive Office of Environmental Affairs whose mission
KtOMWtndwtryinreducingtheuseoftoxicchem^
01A s non-regulatory services are available at no charge to Massachusetts businesses and institutions that use
toxic chemicals. For further information about this or other case studies, or about OTA's technical services
contact: Office of Technical Assistance, ExecutiveOfficeoj'EnvironmentalAffairs, Suite2109,100Cambridge
Street, Boston, Massachusetts 02202, (617) 727-3260, Fax - (617) 727-3827.                -cwi.4,
                                  100% post consumer recycled paper

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                   Office of Technical Assistance
                   Executive Office of Environmental Affairs
                   Commonwealth of Massachusetts
   jHVUONMiNUt AfMm
       Toxics  Use  Reduction  Case  Study


                   WATER AND INK WASTE REDUCTION

                             AT EC. MEYER COMPANY

      SUMMARY
      F.C. Meyer Company, a Lawrence, Massachusetts cardboard box manufacturer and printer, has trained its employees
 in "good housekeeping" practices and significantly reduced ink wastes and wastewater generated when cleaning the
 printing presses. The improved washing practices include draining and scraping as much ink as possible before washing
 and minimizing the amount of water used. Most of the ink wash water is now used to dilute concentrated virgin black ink.
 The decrease in wash water and the reuse of ink wastewater have resulted in a 90 percent savings in waste disposal as well
 as reduced costs for raw materials.
      BACKGROUND
      F.C. Meyer employs 200 people and has eight printing presses and operates three shifts a day, five days a week. The
 company uses a flexographic printing process with rubber printing plates.
      In 1989, F.C. Meyer  switched from solvent-based inks to water-based inks, and reduced its VOC emissions from
 280 tons per year to less than 1,000 pounds per year. Performance quality was unchanged and the regulatory workload was
 reduced substantially. In 1992, F.C. Meyer began to seek further waste reduction opportunities and looked at the press
 cleaning procedures. Presses must be cleaned every time the ink is changed. The bulk of the ink contained in the bins and
 on other parts of the press is poured back into the ink container. The remaining ink was washed off with water-soaked rags
 and the waste water was put in 55 gallon drums and, before the ink change, taken away by a hazardous waste contractor
 at $ 100 per drum. Before implementation of the waste reduction program the company generated 10 drums of hazardous
 waste a week, now it generates one to two drums a week of nonhazardous waste.
     WASTE REDUCTION ACnVITIES
     F.C. Meyer decided that reduction of the volume of water used in cleaning process could be achieved by training
 workers to use the least amount of water possible. The new washing procedures include draining as much ink as possible
 back into the containers and thorough scraping of excess ink off the press parts before any water is added, and then using
 as little water as possible.
     In addition to reducing the volume of wash water used, the company asked its supplier to deliver black ink with 10%
reduced water content. Wastewater is added to the black ink with no apparent effect on the color quality of the ink. The
wastewater can also be added to other colors, such as grey, in smaller amounts than when added to black ink.
     RESULTS
     Reductions Achieved: Modifying the press cleanup procedure reduced the solids in spent washwater from more
than 30 percent to 13 percent. The volume of water used also has decreased by 35 percent. Approximately one pint of water
is now used each time a press is washed.
     By reusing most of the washwater, the amount of waste which had to be disposed has decreased from ten to one to
two 55-gallon drums per week.
     Economics: The 55 gallon drums of waste cost approximately $100 each to dispose. Implementing the reuse of ink
wastewater has reduced the yearly cost of waste disposal from about $52,000 to $5,200.
 This Case Study is one of a series of such documents prepared by the Office of Technical Assistance for Toxics Use
 Reduction (OTA), a branch of the Massachusetts Executive Office of Environmental Affairs whose mission is to assist
 industry in reducing the use of toxic chemicals and/or the generation of toxic manufacturing byproducts.  OTA's non-
 regulatory services are available at no charge to Massachusetts businesses and institutions that use toxic chemicals. For
 Jurther information about this or other case studies, or about OTA's technical services, contact: Office of Technical
 Assistance, Executive Office of Environmental Affairs, Suite 2109,100 Cambridge Street, Boston, Massachusetts
 02202, (617) 727-3260, Fax - (617) 727-3827.
                                                                               • C101-2, 8/93
                                  100% post consumer recycled paper

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     incunvi o»Hct oi
    JXVUONMtNUi AfMI«S
                  Office of Technical Assistance
                  Executive Office of Environmental Affairs
                  Commonwealth of Massachusetts
       Toxics  Use  Reduction  Case  Study
   SEPTAGE RECEIVING FACILITY ELIMINATES  ODORS
     SUMMARY

     The Greater Lawrence Sanitary District (GLSD) added an aeration system to its septage treatment tank and
 eliminated the noxious odors that previously emanated during the treatment process. GLSD's payback on a
 $77,000 investment came in less than four months and the facility can now accept septage up to the treatment
 facility capacity of 100,000 gallons per day. The odorproblem prevented acceptance of more than 40,000 gallons
 per day, even when large quantities of odor controlling chemicals were added.

     BACKGROUND

     The Greater Lawrence Sanitary District (GLSD) is a 52 million gallon per day, activated sludge wastewater
 treatment plant that serves approximately 168,000 sewered residents. In addition to piped wastes from homes
 and businesses, the GLSD provides septage disposal for communities throughout the Merrimack Valley and
 southern New Hampshire. GLSD Process Control Engineer Richard Fuller found from operating experience that
 if the septage receiving facility exceeded 40,000 gallons per day (gpd), especially during warm weather months
 unacceptable odors escaped into the surrounding community. The odor control chemical, potassium permanga-
 nate, for which GSLD was spending $2,000 a month, was effective up to a volume of 40,000 gpd. With a
 Department of Environmental Protection approved septage receiving capability of 100,000 gp'd, the GLSD was
 losmg up to $2,700 a day in septage revenue by observing its self-imposed limit.

     TOXICS USE REDUCTION PLANNING

    Wastewater treatment plants typically use mechanical  stirrers or bubble difrusers to bubble air or oxygen
 through the liquid waste as part of the treatment process, and this aggravates the release of hydrogen sulfide (H S)
 principal cause of the noxious odors. The use of oxidation chemicals such as potassium permanganate and
 hydrogen peroxide can successfully control odors, but only for limited quantities of waste In addition to the
 added cost, these chemicals also pose risk of fires and explosions. Concentrated solutions of hydrogen peroxide
 are also highly toxic and a strong irritant.

    Economics dictated that GSLD find a way to treat daily septage volumes up to 100,000 gallons without
 incurring increased chemical costs or generating excessive odors. Early in 1992, OTA recommended that GLSD
 contact Gary Smith and Dr. James Maskasky of Venturi Aeration. In April 1992, GLSD conducted a pilot test
 usmgaVentimHyaro-Vac^whichclearlydemonstratedtheimit'sabilitytooxygenatethesep^^
 H2Sreleasepnortodischargetothetreatmem
 septage continued as the septage moved through and over the primary clarifiers, where the atmospheric release
 of H2S gas would have occured.
   The GLSD was the first wastewater treatment plant in the country to install a Hydro-Vac  as a means of
oxygenating and conditioning septage. On July 6,1992, the GLSD put into operation three Model A-500 Hydro-
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  Vac,'s connected to two Model T4A3-B Gorman-Rupp, 25HP, self-priming, centrifugal pumps capable of
  pumping 500 gpm each. GLSD personnel installed the system, which including all parts and labor, cost $77,000.

      The Hydro-Vac. Wastewater Conditioner, a patented apparatus designed to inject atmospheric oxygen into
  any liquid, works by pumping wastewater or septage through a high velocity nozzle into a low velocity mixing
  chamber where the material is mixed with aspirated air and the solids reduced to macroscopic size releasing the
  embedded grease and gas bubbles trapped within the organic solids. When enough oxygen is introduced too a
  liquid to combine with all of the available hydrogen ions produced by the anaerobic digestive process no
  hydrogen will be available to form H2S.

      RESULTS

  Reductions Achieved:  Since installation of the Hydro-Vac^ GLSD  has been able to increase its septage
  receiving volume beyond 40,000 gpd without creating offensive odors. The operation  of the Hydro-Vac
  equipment has also eliminated the need for chemical conditioning to reduce the H2S odors In addition with
  septage pumping capacity increased from 100 to 500 gpm, all septage receiving can be accomplished on the day
  September ^^^ a"d laboratory Pe*onnel are available to handle and test the incoming septage. By
  after 15 months of
  operation, GLSD
  had experienced no
  mechanical orpro-
  cess problems with
  the new method of
  handling  septage.

  Economics:   The
  original capital in-
  vestment  of $77,-
 000 was paid back
 by October 1992
 (see  table),  less
 than  four months
 after the  installa-
 tion  was com-
 pleted, because of the increased volume of septage received and the $2,000 per month savings on potassmrn
 permanganate usage/The figures in parenthesis in the "Month" column of the table are the number of days h™
 septage was received; the facility is open Monday through Friday.  The  "Monthly Capital Cost Remaming"
 column shows that by December  1992, based on septage volumes  greater than 40,000 gpd  the GLSD
 mcreased their septage revenue by $57,985 based on a charge of $0.045 per gallon of sepSge received
Hydro-Vac Installation Payback
Month Average Daily Septage Monthly Monthly Monthly
(1992) Septage in Excess of Revenue from Chemical Capital Cost

Jul (23)
Aug(21)
Sep(21)
Oct(21)
Nov (20)
Dec (22)
(gpd) 40,000 gpd Excess Septage Savings Remaining
57,467
56,552
66,188
70,669
66,598
51,714
17,467
16,552
26,188
30,669
26,598
11,714
$18,078
$15,642
$24,748
$28,982
$23,938
$11,597
$2,000
$2,000
$2,000
$2,000
$2,000
$2,000
($56,922)
($39,280)
($12,532)
+$18,450
+$44,388
+$57,985
the Office of Technical Assistance for Toxics Use
tednn       7 fl Tf t i****" PreP"-** by the Office of Technical Assistance for To
Reductton (OTA) a branch of the Massachusetts Executive Office of Environmental Affairs whose mission .asss
tndusvy ,n reducing the use of toxic chemicals and/or the generation of toxic manuring byprO~OTA™on
                           ^^
                             ^^^
                                                                               -0101-4,10/93

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                                      THE BOSTON GLOBE • MONDAY. MAY 9. 1994
An  order of  chips  and orange  juice
         By Usha Lee MeFariing
         COKTRIBLTISC REPORTER

      NORTH ANDOVER - Here in
   the wide, white aisles of AT&T's vast
   microelectronics plant, robotic arms
   stamp tiny resistoi-s. capacitors and
   computer chips onto circuit boards.
   Upstairs, machines sandwich layers
   of conductors and wisps of insulation
   onto thumbnail-sized computer mod-
   ules.
      On the  high-tech assembly line,
   technician Gregory  P.  Tashjian
   opens a rinse tank for freshly built
   circuit boards. The smell that wafts
   out is decidedly  out of place: the
   scent is of oranges.
      A new menu has found its way
   into AT&T's  Merrimack  Valley
   Works. Orange rinds, grapefruit
   peels and cantaloupe flesh offer en-
   gineers a natural alternative to sol-
   vents, long used to make computer
   chips, that were found to be destroy-
   ing the ozone layer.
      Once circuit boards are finished,
   some must be rinsed to remove resi-
   due. The insulation placed between
   layers of conductors on stacked mod-
   ules also must be rinsed away. For
   years AT&T, like the rest of the in-
   dustry, used solvents made of chlor-
   ofluorocarbons, or CFCs, and chlor-
   obydrocarbons, or CHCs.
      "CFCs are excellent solvents be-
   cause they evaporate,* said Tashjian.
   "Hie problem is they evaporate into
   the atmosphere  and destroy the
   ozone layer." This thin layer of mole-
   cules of a form of oxygen, high in the
   stratosphere, shields the Earth from
   the most harmful of the sun's ultra-
   violet rays.
      In the United States the produc-
   tion of CFCs will be phased out by
   1996. But since the first day of 1993,
   two years ahead of its own schedule,
 AT&T has been quietly manufactur-
 ing computer  and communications
 systems components without ozone-
 depleting chemicals.
    "In 1988, I would  not have ex-
 pected that we, or industry in gener-
 al, could have gotten where we are
 now," said A, F. Lazzaretti, the engi-
 neer In charge of the plant's environ-
 mental programs. "A lot of thinking
 has changed since the 70s and early
 80s."
    AT&T's work has garnered  the
 applause of  environmentalists. ul
 don't think there's any way to be too
 quick about getting rid of ozone-de-
 pleting chemicals," said Rob Sargent
 of the Massachusetts Public Interest
 Research Group.
    One new solvent  is' a natural
 chemical distilled from discarded or-
 ange and grapefruit rinds. Another
 is a chemical that is found naturally
 in  cantaloupes and grapes but is
 cheaper to create synthetically,
 which is also used as a flavoring for
 soda and gum. Both are shipped to
 AT&T by the barrel for use in rins-
 ing machinery.

    AT&T invested $25 million to rid
 its operations  of ozone-destroying
 chemicals. The investment is paying
 oft Because  the fruit-derived  sol-
 vents do not  evaporate quickly and
 can be re-used, less are required:
 Just 50 gallons  a month are needed
 for one process that used to require
 400 gallons a week of ozone-deplet-
 ing chemicals.

   "And most of that would go  up
 the stack into the environment," said
Aaron Frank,  the engineer who
oversaw the  conversion that has
  played a large role in AT&Ts dra-
  matic  reduction  in total chemical
  emissions.
    Since 1987, the North Andover
  plant has reduced emissions of ozone
  depleting chemicals from 750 tons to
  zero. Company-wide, AT&T has re-
  duced the use of such chemicals by
  75 percent Solvents account for 22
  percent  of the CFCs used nation-
  wide.
    Because the solvent is nontoxic
 and biodegradable,  small  amounts
 that escape into rinse water can be
 treated in the  plant's  on-site
 wastewater treatment system.
    "I like the company," said state
 Environmental Affairs Secretary
 Trudy Coxe,  "because  they have
 really been leaders in practing what
 we preach - pollution prevention."
   Coxe, who visited  the AT&T1
  plant  on Earth  Day, also -poised
  AT&Ts other  environmental p^o-
  grams, which  include requirmg* £11
  suppliers to stop using packaging
  made using CFCs and spending $£3
 million  to replace reflectors  abota
 fluorescent lamps, doubling the oiit-
 put of a single light tube.
    Recognizing that planning afid
 developing cleaner technologies mfcy
 be difficult for smaller  companies,
 AT&T has put aside competitive in-
 terests in this case. "We're \vffling 
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 United  States Patent
 Guess
            US005122279 A
[ii]   Patent Number:
[45]   Date of Patent:
                              5,122,279
                           Jun. 16, 1992
 [54]  FERROUS DITHIONTTE PROCESS AND
      COMPOSITIONS FOR REMOVING
      DISSOLVED HEAVY METALS FROM
      WATER
 [75]  Inventor:  Robert C. feata, Beverly, Mass.
[73]  Aitignee:

  Beverlv
^ Beverly,
3.216.790 11/1963
3.216,185 12/1965
3.770,630 11/1973
4.076,793 2/1978
4,137,910 4/1979
4.S99.177 7/19*6
4,691.162 1Q/I9S7
US9>447
               Murib ................................. 423/513
               Cyan ei al ..................... 423/515
               Kimpernun ....................... 210/719
               Tieihof .......................   423/515
               Titthof ............................... 423/515
               Hiyathi et •) ................  210/719
               Cuilteult et *1 .................... 210/912
                                   423/3|J
F211  ADD!NO-«JI»                           Primary Exomi*«^«/ EMm/wr-Neil M. McCtnhy
[22]  Filed:     Apr. S, 1991                       Attorney. Agent, or tfmi—Paul J. Cook

[51]  1«.CI.' ............................ C02F l/i2{ C02F 1/70    I57]              ABSTRACT

     UA2 W/724' •' 2io/75r iib/PlZ-^ClM.2^?1    Mcavy meul ^^ "^ wilh ferrou» «J«hionne in acidic
            75/723 ^W^A^M^ ^2/1    •?oeo*u-
        llfl/wTrtt, ; «2 ' 423/]?5^75>? 4 ?» 72?'    ^ ^J** ^ W*lCf Wh" chel'"n« ^ent> "e
                72S 726 739 740  74J  252/188 22    P~»' lh*y "' dtteuv««» b> ^^'ng to the ferrous
                   '    '  W> 74°* 741' 252/1M-22    wni. Ferrou. dithkmite, (FeS2O4) is either generated
               Rtftrtaeai ClcW                   m-*iu> or ferrous ions and dithionite ions  can be pro-
         U.S. PATENT DOCUMENTS             ^^ by olhcr melhods
   1,479.542 1/1924  Hinchkind ........................... . 73/739                23 Ckiaa, No

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                                               5,122,279
      ___^
      FERROUS DITHION1TE PROCESS AND
  COMPOSITIONS FOR REMOVING DISSOLVED
          HEAVY METALS FROM WATER

      BACKGROUND OF THE INVENTION
   This invention relates to a process for effectively and
 completely removing heavy meuh from aqueous solu-
 lions with hydrosulfitc and iron. The present invention
                                                      lolutions ire very corrosive on ferrous alloys, particu-
                                                      larly on stainless steel materials
                                                        U.S Pat. No. 3.634.071 describes ihe use  of sulfur
                                                      dioxide for reducing ferric ions contained in recircu-
                                                      lated ore leaching acid solutions. Some improvements
                                                      in the cementation of copper using metallic iron were
                                                      observed as relating to decreased oxidation of the iron
                                                      Md coPP«r meuls bv ferric ion*. No reference is made
  ons w     yrosutc an  ron.   e present nventon    * dllh»0l»lc At lhe hl«h *«lfunc acid concentrations
 is useful for treating metal ion containing waste waters 10 n™l "Js very unhkely lh*1 dithionnc ion could exist.
 generated  by industries  such as  metal  plating, metal      ^* Plleilt APP)'c«ion GB 125828 A. filed Jun. 16.
 surface finishing or printed circuit manufacturing         19H d**10** • process for removing copper  ion from
   Prior to the present invention, methods for producing    *°luuon by contacting Ine «>»««>« with  steel  wool
 ferrous dithionite (iron  hydrosulfite) have  been ex-    under COMT°ntd PH conditions. The copper cements
 plored as a possible new way to make sodium hydrosul- 1S over lle Sta1*ec of the fued ^ of "cel WO01' conve«
 fite Sodium hydrosulfite is manufactured by  several
 methods and several hundred million pounds are used
 worldwide each year. It is mainly used for. 1) bleaching
 woodpulp for newsprint. 2) reducing textile vat dyes, ,
 and 3) reductive  Icachmg of ferric  oxide from kaolin 2
 clays. All these major uses for hydrosulflte are for whit-
 ening or enhancing the color stability of materials to
 which it is applied. Most iron compounds are black or
 dark colored thus discouraging the  use of iron hydro. „
 sulfue for any  of  these major applications of  sodium *
 hydrosulflte
  U.S. Pat. No. 4.076,791  discloses  improvements in
 making iron hydrosulfitc and converting it to  sod urn
 hydrosulfite.  More than 90% of the iron must be re- ™
 moved and replaced  by sodium in order to u^ the rl *
 suiting solution for leachmg kaolin. A Urge^lume of
 iron precipitate is produced  which absorbs and wastes a


                                                   .
            IT l?rdcvelop i[on;h€™«fy  » con.
            ,fy,  H  t  W"e !btnd°l!ed.     ^.
                  ?$ ^n     »° $Ub,!l1Zc J^LUm
                        nc* Ptlem !T S!?29?97.1  a *°
                                    d to decolorize

                  A            rn  B?]llMt Rcd
                  Adding some ferrous  sulf.te to the
dithionue solution  improve* the subility of the deco)-
                                                                    n
                                                      mg ***** Imdl P°niOn of the Iron imo ^PP"' Thi$
                                                      P"**".*8 commercially undesirable due to 1) the un-
                                                      •«»"?n>«Uy low conversion of iron to copper, and 2)
                                                        •!«•>»«•« of ated WOoUand 3) the high l.bor cost for
                                                               the material. The recovered copper  has a
                                                            recycling value due to  the  cost of processing
                                                      [£utred for ^P*™"1* « from  to u* • «ron« chcmiwl «^
                                                      break$ lhc chc|ftnt. Io.hea    mcu, ^ gnd fonm
                                                      «uble' insoluble compound or complex  of the  toxic
                                                      m^ht or 2) lo ^ .Tubsunce that exens a stronger
                                                      actriclion for lhe cnelam thjin doe$ lhe toxic meltl ^
ored wisiewaier sol ut.on  There is no mention of any 43 to free the heavy  meul 10 precipitate as an insoluble
interaction or involvement by heavy metals existing in    hydroxide. Processes of both types are currently  prac-
this pnor work relating ferrous ion to dithionite ion.      ticed
   Metallic iron has Jong been known to react directly      Sodium  sulfide  is used   to effectively precipitate
with certain  other meuls that we dissolved in acidic    heavy metals, hs sole advantage u the extremely low
aqueous solutions, The iron dissolves into the acidic » solubility of most heavy metal sulfides. Most are capa-
solution and the other dissolved metal deposit, a metal-    We of existing in  the presence of even the strongest
he layer on the surface of the iron. Referred to as metal-    chelating agents. Undesirable aspects of using a sulfide
lie replacement or cementation, this characteristic of    process include the extreme toxicity of hydrogen sulfide
metals has commonly been used in the commercial ex-    g*,, which can be  generated by contacting the sulfidn
traction of copper from ores and acid leaching of mine 55 with strong acids.  Also, metaJ sulfide precipitates are
tailings. After some time,  the surface of the iron is so    Uimy and difficult  to filter.  Large quantities of floccu-
covered with the other metal that the  iron becomes    lants and filter aids are used, generating large volumes
Unf f?"VC ** **£•? IT y~  u.  ,                <>f H^I* ««d corresponding high disposal costs.
   U.S. Pat. No. 3,902,896 addresses this limitation and     Sodium borohydride is a strong, water soluble reduc-
discloses the  use of a soluble thiosulfate  compound to 60 ing agent that has an advantage of producing a compact
aid the cementation  of such metals as copper, silver,    seai-metallic sludge. There are several reasons for its
gold, and platinum  group metals from aqueous solu:    not having broad acceptance for heavy metal removal
tions.  The patent discloses  that the  cemented  metal    in waste-water treatment: 1) it is very expensive. 2)
Hake* ofT the ba&e meul. exposing fresh surfaces. Two    precipitated meuh easily reoxidiie and redissolvc in the
properties of thiosulfate limit its utility for this purpose. 65  presence of dissolved ammonia. 3) dangerous concen-
In strong acid solutions, thiosulfate decomposes to sul-    (ration* of potentially explosive hydrogen gas can accu-
fur dioxide and elemental sulfur, which is colloidal and    mulate in the space above a reaction using sodium boro-
coats all surfaces it  contacts. Also, dilute thiosulfste    hydride, and 4) at times when pH is not controlled

-------
5,122,279
       lo *•«*•*»• Commercial product* arc available a.
       either a 1 J-14* buffered solution or as 85-95% pow-
       der . However, sodium hydrosulf.te solutions are quite
       unstable and have a very short shelf life. Storage tanks
       need to be refrigerated and inert gas blanketed  The
       powdered products have an acrid odor and a dust that
       i, extremely irritating to a worker's eyes  and nose
       Damp  or  wet powder can spontaneously ignite into
       fltm"' crettil* • toxic mo^f wlfur ***** T»~
       objectionable properties have prevented sodium hydro-
       tuJfUe products from gaining any major share of usage
       for heavy ^ ^^  Of»for ^Jevuen treatment
       la general
         It would be highly desirable to provide a simple,
                      A
         give off toxic fumes of hydrogen  sulftde gas,
  dangerous to workers and sensitive equipment.
  HI   yfN*T "      ? str?n« J**""11* chemicd capa-
  bleofbreakmgametalionbondtochelams.Itisusedio
  a limited extent for heavy metal removal, but like boro-
  hydnde. lacks widespread acceptance. Partly because it
  too » very expensive to use, and it too can generate

  £2!^ £!££ hy?roien *", wh!? ?*?*•
  ™.t!^ ^L      " P      5.,' I*' ffchemkal»
  suspected of being carcinogenic. This has been a major
  impedmtent to ,ts u>d«s«rul uae.
   Several compounds have been uaed that form insolu.
  ble meul complexes with heavy metal ions. All exert a                                           e  a smpe,
  stronger attraction to the metaJ ion than the cbelants 13 non-haxardou. process for removing heavy meuls from
  normally occurring with the metals in the wastewaters.    aqueous solutions that would
  IS!1^^ TT U °°e "? h ^^'"P0"-    » ™  non-hazardous materials  in a safe and simple
  edly effects at complete removal of disaolved metal      method that does not give off foul odors or toxic or
  from the water Its drawback u tts generation of huge      explosive gues or irriuting dust, and,

  «^.!L    8C> WlUCh reUi!tt r W? WWCT "!nlcnl * 2) >ebtvt vefy *» level« " '«dual toxic heavy metal
  and costs the user a severe penalty for disposing of same      ions resulting in environmentally compliant wastewa-
  as a hazardous waste.                                    ter for discharge to the sewer,  and.
  «£!?.- *i?  C0fn.pl"in« •*«" hts ^"^ widc-    3> «»«i« hazardous waste sludges  requiring  regu-
  spread use. Known m  the water treatment trade as      l.ted transport and expensive disposal, and.
  D.T.C., or as dimethyldithiocarbamate, it is fairly eflec- 23 4) produce dense, fast settling or easily filterable  solids
 ^LC°S± y ^ TV?g lhC **Vy mCUl i0ni from      Whh ^ meul concentration. suJble for
 solution. However. D.T.C. is quite expensive and gen-
 erates quite high volumes of sludges which are unusable
 for current recycling  methods. The  precipitate is light
 in density and difficuluo gravity settle, and it also gives 30
 off a foul smelling odor.
   The conventional wastewater treatment process, per-
 haps most frequently used by  the largest number of
 industries, uses ferrous  sulfate  heptahydrate powder,                                            prnce o
 Ferrous ion is substituted at a controlled acidic  PH of 35 ferrous  ions. When a chelating agent is present in  the

   °    IK    if ^    l°*iC b£7 "if i01!! tkat "e     iddic water' lhe ferrous ion* bind "> the ^^  com-
          X C     f  *,fCm$. I?"  uIOW$      hMVy     P0"^  rePlacin* lhe h«v> metal ions  previously
               rendered insoluble as hydroxides which     bonded, in the presence of dithionite ions. The reducible
 are precipitated from an alkaline solution.                heavy metals form metallic panicles that are suitable for
   in the presence of strong chelants or free ammonia 40 economical recycling  and reuse.  The  heavy metallic
 dissolved m alkaline solutions,  a large exccu  of this     panicles are recovered by gravity settling  or filtering
 source  of ferrous  ion is required. Normally, 5  to  10     from the acidic solution
 ferrous ions are added for each copper  ion being re-       In one embodiment of this invention, the pH of the
 moved  from chelated wastewaters. In heavily chelated     resulting solution can be raised to  between 9 and 9 5 to
 streams, « many as 25  to  30 ferrous ions per heavy 43  precipitate the remaining quantity of unbound ferrous
 mettl ion may be required in order to prevent the che-     ions and other unreducible heavy metals as insoluble
 lants from dissolving the heavy metal hydroxide. The     hydroxides
 commercial ferrous sulfatehas seven waters of hydra-       Ferrous dithionite is preferably generated in-situ by a
 tion and is only about 20% iron by  weight. In some     reaction between metallic iron plnicles  and  bisulfite
      over 100 pounds of ferrous sulfate powder is 50 ions in the acidic heavy metal solution. The sane result.
                       0r    h P°und of C5!'^ «    hi composition and beneficid effect, ci KM
                              Id-rating 60  to 80    by several routes or alternative materials. Adding both
                                                     , joiubie dithionite compound and a soluble ferrous
        and reuse of the meuls

              SUMMARY OF THE INVENTION
        In accordance with the present invention,  ferrous
      dithionite is reacted  with heavy metal  ions in acidic
      water in a novel process which requires and uses both
      ferrous and dithionite ions. The dithionite ions reduce
      the heavy metal ions to zero valence in the presence of
ferrous sulfate u dissolved into wastewater. it causes
acidity in the water. Each mok of iron introduced this
        Such other sources of ditbJOBJte and
      include, for example,
                     r
         the iron and form ferrous hydroxide. There.
fore when large exoas amount, of ferrous sulfate hep-
                        '  « SS f? " f0f
                          Higher hazardous  waste
                                                     dissolved heavy metal ion. « an acidic
                                                     tion, dithionite and ferrous ions are equally
                                                     P^*'^ k-vy — * Aether generated
                                                     each is added to the reaction from
                                                     n
                                      IM
                     " LWf0ftS' WVer *°luble Wdue-
   cd       ,    ^^ ™eUl T *? *ro V"
lance and produce a metallic precipitate that u resistant
                       bv lhi« inv«^« which i. reactive
     T° produce ferrou» dithion«c ««d^ «c*d»c condition,.
     Toe composition comprises a dense slurry of iron pani.

-------
                                               5,122,279
clcs, hydrated crystals or an alkali meu) sulfitc and a
saturated alkaline aqueous solution of the alkali metal
sulfuc having a pH in the range of about 9 to 12. The
proportions of the iron particles, alkali metal sulfite and
alkaline  water used to  make  up this composition are
such that 0. 1 or more moles of sulfite are present with
each mole of iron, and enough water is added to pro-
duce  a pumpable fluid  slurry.  If less than  sufficient
water  is added, the mixture becomes solid. If too much
                                                       heavy metal recovery since it is difficuh 10 separate the
                                                       hydroxide from the precipitated heavy metal.
                                                         Metal ions generally have a more positive oxidation
                                                       potential when bonded  to a  chelate complex  Upon
                                                       being dissociated from  the chclant complexes by the
                                                       ferrous ion. the heavy metal ions have a more negative
                                                       oxidation potential and are therefore more reactive with
                                                       and more readily reduced by the dithionite ion. This
                                                       mutual and beneficial interaction between the  ferrous
                                                       chelating agents are present.
                                                         The present invention permits the use of a  reactor
                                                       vessel of suitable design which allows unreacted iron
water is added, then too much of the alkali metal sulfite 10 ion, the cheiated heavy meu) ion, and the dithionite ion
is dissolved in the liquid phase and the iron panicles will    it important and useful in the present invention when
separate and settle on the bottom of the container. The
preferred volume of saturated solution of dissolved
alkali metal sulfite is having the liquid phase just  suff>-
cient in volume to submerge the solids contained in the 1J particles to settle from the outflowing liquid and to be
slurry-                                                 returned to the agitating zone. The finely divided heavy
 DESCRIPTION OF SPECIFIC EMBODIMENTS     meul PtrticlCT Pr<*Juc«d  in, lhe r^cuon are camcd
                                                       along with the outflowing liquid. By gravity settling
  In  accordance with the method  of this invention,    lni» stream, a thick slurry of the heavy meuls can be
ferrous dithionite is utilised to precipitate heavy metals 20 recovered.  Filtering this slurry  and  drying the rccov-
from aqueous solutions.  In a preferred method, iron    erej ioljd$ produces  i concentrated, highly metallic
particles and a bisulfite compound or suitable bisulfite
precurser are admixed with  a slightly acidic  aqueous
solution containing dissolved heavy metal ions. The
                                                       forni of malerial, suitable for recycling and reuse of the
                                                       metals.
                                                         The  slightly acidic liquid obtained after removal of
metallic iron reacts with the bisulfite ions, producing 25  iron ^ heavy roeul pftrticles can be neutralized using
ferrous dithionite in the presence of the heavy metal    . cauiiic compound to a pH in the range of 9 to 12. This
ions and in accordance with Equation I.                  precipitates the insoluble hydroxides of all remaining
                                               •        dissolved and unreduced heavy metals. The excess dis-
     r •
     F.
  Under the slightly acidic condition provided, the * ^es with the other metals as ferrous hydroxide. While
dithionite ions react instantly with and reduce the heavy    *" rec°very steP » * »dvantageou5. it ,s not essen-
metal ions present  to zero  valence  metallic  particles.
The dithionite ions are thus oxidized and become regen-
crated as reactive bisulfite ions, as shown by Equation 2. 35
                                                       U*i!° the PfOcess °f lh's inven!KLn    .   A   ,
                                                        .       re*cl'.on? ™ 8nown b> E<'uatlon 4 and
                                                       uon
          43
                                          (E<)u»(ion 2)
                                           ^
  Therefore as shown by Equations  1 and 2 wherein
HM is a heavy metal, this reaction is self regenerating in
the bisulfite ion when the reactions are  performed si-
multaneously and in-aiiu. This method provides a very
efficient  utilization of the bisulfite ion or its suitable
precursor.  The bisulfite^ithionite redox  cycle pro-
motes the indirect reducing reaction between the metal-
lie iron and the heavy metal ions.
  When  chelating agents are present in the aqueous
solutions being  treated the  ferrous ions produced in
Equation 1 also arc beneficially utilized by bonding to
chelating agents [CA-] which were previously bound »
to heavy metal ions. This reaction is defined by Equi-
tion 3 as foUows.
(Eqiution 3) 55
  The reaction defined by Equations 1, 2, and 3 are
effected  at a pH between about  1 and ?,  preferably
between about  3 and 6. A practical trade off between
faster reactions at lower pH values versus more efficient 60
use of reacunts at higher pH values is required which
may result in varying choices from solution to solution
being treated. The upper pH limit may also be governed
by the tendency to  form insoluble  metal hydroxides at
pH values approaching neutral between 5 and  7. The 65
higher the concentration of dissolved metals, the lower
the pH at which the insoluble hydroxides begin appear-
ing. It is desirable to avoid hydroxide formation prior to
                                                                        - —F0(Otni
                                                                                                (£,-«/«« 4)

                                                                                                (£f «*•** Wlthrlh«  Proces$  °[ lhls «veniion,
                                                       ferrou$ d«h'«>«"«» u»»'«d  to reduce heavy meul »ons
                                                       toL meullic Pfnjcl« of "ld  heavy meuls" ** l** lcnn
                                                       "h"Vy melal'1 a USe? h!r*in: " "J8*"1 ',meUl hJVing:
                                                         !) M Jton»5 /WCI*ht he*vier lh-n c*lcium«  lhat *
                                                       I«-«ier lhan 40.08, and
                                                         2> lls compounds exhibit biological toxicity when
                                                       released into the environment.
                                                         Representative heavy metals include copper, nickel.
                                                       lin>  lead' c**™""1' nwcury. chromium, zinc, manga-
                                                       "*• ^ver' «old- Ptoti"iun, palladium, and mixtures
                                                       thereof.            .
                                                         As  set forth herein,  one precursor raw material
                                                       source of ferrous dithionite hereunder comprises the
                                                       novel composition of this invention reacting at an acidic
                                                       pH. However, it is to be understood that the process of
                                                       this invention using  ferrous dithionite for removing
                                                       heavy metals from water can be utilized regardless of
                                                       the source or form of the ferrous dithionite, or bisulfite
                                                       used to  react with the metallic iron particles, and re-
                                                       gardleu of the source or form of the metallic iron pani-
                                                       cles used.
                                                         For example, a solution of acidic sodium or potassium
                                                       bisulfite can be made  up by dissolving in water to a
                                                       desired concentration, sodium or potassium metabisul-
                                                       fite. Likewise, sodium  hydroxide or potassium hydrox-
                                                       ide solutions  could be treated  with liquid or gaseous
                                                       sulfur dioxide to produce a usable solution of alkali
                                                       metal bisulfite. Any or all of these ingredients can be

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                                                 5,122,279
                           '                                                    8
   added separately or in combination directly into the    ntte, the reaction pH should be  controlled within a
   DCftVy fnClAI COflteUIUflfl AflilCOftU flOiUtlOffi tntn iayVtr*ti tK*    ••••MA j*f ^W^*.* i *«. ^     ^   « •  *        k    *.   .
              ^^^^^^     ^^*****••* •**•*• *«wn miij wfuwn inc    (Ulflc OI ftOOUt 1 tO V  Drcicrftulv fetfftav«*^n ahrmt \ AnH A
   "**/« ^'.k011 " d.l!Stly ?*** .« v,                       °"e P^'cu^^y preferable method of this invention
   •u.« ^?     "**      \ !^?M dilh.lonlle iolutlon con*    comprises feeding an excess of iron particles into a vig.
   sists of ferrous ions and dithionite ions, each provided  5  orously agitated reactor. A slurry density of suspended
   by separate means. The dithionite ions can be provided    metallic iron as high as 100 grams per liter or higher can
   from sodium hydroaulfite and the ferrous ions can be    be produced to provide expansive reactive surface area
   provided from ferrous sulfate. When both such materi-    to the solution, and  increasing the rates at  which the
     . Jfreu*dded- eith«p  combined or separately, to an    iron dissolving reactions occur. The bisulfite reagent or
   acidic heavy metal solution, the desired results of the 10 suitable precursor is  fed at a fixed ratio to the quantity
   process of this invention occurs.                         of dissolved heavy metal contained in the feeding aque-
     Similarly, when bisulfite tons are exposed to the re-    ous solution. As either the flow or the concentration of
   ducing influence of sodium borohydride under certain    dissolved heavy metals may increase or decrease, the
   conditions, dithionite ions are produced. When such    feed rate of bisulfite component is varied proportion-
   dithionite  ions are admixed with ferrous ions from any "  ately.
  source and then such materials as result are admixed      The process of this invention produces only a small
  with heavy metal ions in acidic aqueous solution,  the    fraction of the amount of metal hydroxide,  hazardous
  process of this invention is obtained.                     waste sludge as compared to existing wastewater treat-
    Alternately, when metallic tine is contacted with an    mem technologies, particularly when compared against
  aqueous solution  containing  dissolved bisulfite ions, »  the  conventional  method  for  using ferrous  sulfate,
  such as occurs when sulfur dioxide is dissolved in water,    which requires dissolving up to 25 times as much iron as
  dithionite ions are produced. When such dithionite ions    does this process.  Conventional prior an methods of
  are produced in the presence  of heavy metal ions and    either sealing or filtering or both are usable for remov-
  ferrous ions in aqueous solution or added into such a    ing the metal hydroxide sludge from the final wastewa-
  solution containing both heavy metal and ferrous ions, 25  ter effluent produced by the process of this invention
  the process of this invention is obtained.                    The following examples illustrate the present inven-
    A novel  reactant composition is provided  by this    «°" and are not intended to limit the same.
  invention which is reactive to produce ferrous dithio-      Four experiments were performed with spent electro-
  nite under acidic  conditions.  The composition com-     less copper bath having an initial pH of 9.2 (Examples 1
  prises a dense slurry of iron panicles, hydrated crystal* w  through 4), but then acidified to a pH of 4.0  with con-
  of an alkali metal sulfite and a saturated alkaline aqueous     centrated sulfuric acid and diluted with water to a final
  solution of the alkali  metal sulfite having a pH in the     copper concentration of 100 Mg/L. In each tot. 1.00
  range of about 9 to 12 as controlled  by added alkali     gram of grade 0 steel wool was insened  into a 4.0 cm
  meul hydroxides.                                       length section of glass tubing with an inside diameter of
   The proportions of the  iron particles, alkali metal 35  1.0 cm, creating a fixed bed with a volume of 3.1416 cc.
 sulfite and alkaline water used to make up this compost-    An adjustable flow micro-metering pump was used to
 tion are such that more than about 0.1 moles of sulfite    feed  exactly 10 liters of the prepared copper solution
 are present  with each mole of iron, and enough water is    through the bed of steel wool at a flow of 2X mis per
 added to produce a pumpable  fluid slurry. If less than    hour °ver a 50 hour period.
 sufficient water is added, the mixture forms a hard solid. *0   Five other experiments were performed using atom-
 If too  much water is added, then more of the alkali    «ed  iron powder having panicle sizes in the nominal
 metal sulfite is dissolved in the liquid phase and the iron    «»ge between -100 mesh and + 300 mesh, and having
 panicles will settle and pack in  a layer on the bottom of    * purity of greater than 99 percent iron,(Examples  5
 the container. The preferred volume of saturated solu-    through 9). A copper solution was made  up from sev-
 tion of dissolved alkali meul sulfite is having the liquid *'  era! source solutions obtained from printed circuit pro-
 phaae just sufficient in volume  to cover the solids.         cesses. This test solution contained portions of ammoni-
   Whilc the size of the iron panicles is not critical to the    «c*l eicham bath, cupric chloride etchant bath, electro-
 present invention, it is desirable to use panicles of a size    *«* copper plating bath, sulfuric acid-hydrogen perox-
 between about  -50 mesh and  4-300 mesh, preferably    «*e etching bath, sodium penulfate etching bath, and
 between about -100 mesh and  +200 mesh Generally,  » copper  sulfate electroplating  bath in  the approximate
  A A*10   r*tl° of iulfite to ""on is between about 0.1 and    proportions to approximate typical waste and dispoaed
 10.0. and preferably between about 0.5 and 4.0 for each    of into a plant wastewater system. The final mixed aolu*
 mole of iron.                                          tion was diluted to 200 Mg/L copper and adjusted to
   When this composition is added to an adequate vol-    pH 3.
 ume of sufficiently acidic water, bisulfite km is formed  35   The Anal example given comprises a test using the
 from the sulfite ion by Equation 6;                      composition of this invention in a demonstration of one
                                                      method of this invention.
                                                 *)
                                                                         EXAMPLE I
a^f«rTowdithkmiteian^theT«froffltotubitajiiially CO    In the fint teat, the feed  solution
              ""*     *••   trtiCtot to •
                                                                      wool with no
                                                                                            was
                 m^i«ti.    i*       u   _          (wW^tW^lfite). The outflowing liquid was collected
                 metal in the su Ate is either sodium or    and accumulated in a 5 gallon container. Over the per-
potaatium. a nominal exceasof sulfite can be desirable to    iod of the test, some removal of copper was vuually
achieve optimum results. The optimum pH of a final « evident, a. the appearance of the enUrTstee) wo^ntai
reacuon mixture w, II depend upon the intended use for    gradually turned ^nTshiny steel color 7eo£eV£T
£! J^. dlthl°°lte  "  •««"*• Wh« a-*"*    ored fiber* At the end of thi te*. the cop,*rco^enTof
heavy metals are present to be reduced by  the dithio.    the 10 liters of collected effluent liquidTas tested by

-------
                                               5,122,279
 Atomic absorption (AA) spectrophotometry and con*
 uined 72.0 Mg/L copper, indicating thai 28% of the
 copper in ihc feed was collected on the steel wool.

                   EXAMPLE II
   In  another test, 3.00  grams of sodium metabisulfite
 (NajSjOj) were added and dissolved into 10 liters of the
 prepared copper feed solution of Example I. This modi-
 fied feed solution was  then fed at 200 mU per hour
 through a new steel wool  bed made the same way as in
 Example I.
   Within a few minutes after tuning the feed, a differ*
 eoce  was observed on the appearance of the steel wool
 compared  to the first experiment. Only the feed end
 portion of the steel wool bed, approximately the first I
 cm, showed any color effect of copper.  As the run
 proceeded, it was evident that rather than copper cov-
 ered  fibers of steel wool as obtained in the Ant test, a
 compact layer  of copper panicles was  forming  and
                                                                              10
                                                   10
                                                      about another half hour, dense particles of copper were
                                                      visible in the stirring 10 liters of liquid. After settling for
                                                      one hour, a sample of supernatant liquid put through a
                                                      pS Fisher filter paper was tested and found to contain 38
                                                      Mg/L of dissolved copper.
                                                        The remaining steel wool fibers occupied only about
                                                      | of the tubular space and had nearly lost the fibrous
                                                      shape, becoming a more a mass of fine black panicles.
                                                      Upon removing the remaining iron solids from the glass
                                                      tube, rapid air oxidation took place, generating exother-
                                                      mic heat and rapidly forming rust-like material. This
                                                      example shows that by contacting the bisulfite with iron
                                                      prior to contacting copper produced  a product capable
                                                      of precipitating copper.

                                                                       EXAMPLE IV
                                                        The procedure followed in making up  the bisulfite
                                                      containing copper solution fed to the test of Example II
                                                      above was conducted except in the absence of iron. An
being held together by the tightly packed steel wool 20  equal amount of bisulfite as used in the Example III test
fibers behaving as a filter. The shon length of the color-    above was added into a 10 liter sample of the prepared
                                                      copper containing solution. Other than a slight darken-
                                                      ing of color toward a blue greenish tint, no visible reac-
                                                      tion or other change occurred. No solids were formed
ation zone revealed that an extremely fast reaction rate
was being observed.
  After about 2 hours of operating this test, the effluent
from the bed was spot sampled and AA tested for cop- 25 and no removal of copper was effected by combining
per. finding only 0.02 Mg/L Cu in the effluent. This    the bisulfite and dissolved copper in the same solution in
same result was repeated after 10 hours. 20 hours, and
30 hours of run time.  At 40 hours,  the  effluent spot
sample contained 13 Mg/L of copper and only about i
                                                   30
cm of steel woo) remained.
  The copper solids were packed up against this plug of
stee) wool in a mass occupying only about 0.4 cm of
length. The bottom cm of the tube was void of solids
and contained entering feed solution only. The run was
continued to the end of the  10 liters of feed, at which
time there was no evidence of fibrous material left from
the steel wool. There also was no magnetically respon-
sive material in the solids remaining in the tube. A com-
pact slug of copper solids about 0.5 cm long was left,
                                                      the absence of metallic iron particles.

                                                                        EXAMPLE V
                                                        This test  was conducted to determine the influence
                                                      exerted by chelating agents and ammonium ions in the
                                                      feed solution. One  liter of the new 200 Mg/L mixed
                                                      copper solution was pH adjusted  to 9.0 by adding so-
                                                      dium hydroxide with vigorous mixing, Copper hydrox-
                                                      ide solids were precipitated  and  after IS  minutes of
                                                      mixing, a drop of commercial anionic polymer was
                                                      added to  flocculate the precipitated solids. After set-
                                                      tling IS minutes, a liquid sample was withdrawn and put
                                                      through a Fisher P5 filter paper and analyzed  for dis-
held in position by the cotton plug used to hold the steel 40 solved copper. A concentration of 136 Mg/L dissolved
wool in the end of the tube.
  After the run was completed, the 10 liters of effluent
solution  was stirred and  sampled and AA  analyzed,
indicating  11.1  Mg/L of  dissolved copper.  A rise of
about 1 unit  was detected in the pH of this solution, 43
measured at 4.9 versus 4.0 for the feed.

                  EXAMPLE III
                                                      copper indicated that 68% of the copper m the feed was
                                                      effectively chelated or complexed.

                                                                       EXAMPLE VI
                                                        This test was designed  to measure the efficiency of
                                                      removing copper from the  solution using  the  simple
                                                      cementation reaction with iron panicles  in the absence
                                                      of bisulfite or dithionite. One liter of solution of Exam-
                                                      ple V was placed in  a beaker  and provided with an
  Another lest was performed by  feeding a bisulfite
solution  in the absence  of copper,  prepared  by dis- 30 overhead mixer. An equimolar quantity of iron panicles
solving 3 grams of sodium metabisulfite in water and    weighing 0.176 grams was  added to the solution  and
diluting to 100 mis volume and adjusting its pH to 4.
This solution was fed in about 30 minutes at 200 mis per
hour through a new steel wool column made the same
aa in the prior tests. The effluent of the bed was directed 53
into a  10 liter quantity of the prepared copper contain-
ing solution of Example 1, with gentle stirring applied.
About fifteen minutes after staning, a change in the
copper solution was noted, changing to a greener color.
The darkening continued until about near the end of the 60 indicated an uneconomically low efficiency of about 1S
run, at which point the solution had turned almost black    percent for the conversion of surface iron to copper by
and showed evidence of paniculate solids being formed
in suspension.
  By the end of the 30 minute feeding cycle, discrete
copper colored solid panicles had  formed  in the 10 65
liters of liquid being treated. A further IX ml of flush-
ing water was passed through the remaining bed materi-
als and into the mixing solution. By the end of that time,
                                                      mixed for 1 hour. During that time, a coating of depos-
                                                      ited metallic copper could be observed forming on the
                                                      surface of the iron particles. After mixing for the 1 hour
                                                      period, a sample was withdrawn and filtered and ana-
                                                      lyzed, indicating that 174 Mg/L or 87% of copper was
                                                      still di&aolved. After mixing for a second hour, another
                                                      filtered sample indicated 170 Mg/L of copper still in the
                                                      solution, thus completing this experiment. This result
                                                      cementation in what is also an impractically slow reac-
                                                      tion.

                                                                       EXAMPLE VII
                                                        This experiment was carried out using another one
                                                     liter sample of the subject feed solution of Example V.
                                                     1.0 gram of sodium metabisulfite was added with vigor-

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                          n                   5,122,279
  measured  on the 15 mam,  indicatu^ 19% ,0
  remove of copper from the •oluriSt  ""^"l M* 10 «* wlution The molir ratio of thii example is to pro-
               XF-   v  uwKMuiion.                    v»d« two imrfes of sdfur for each mole of iron. More or
                   EXAMPLE VIII                     lets iron can be added in variations upon the example
    In a ftxnher experiment of the method of Eiamole    *r 'IT ***W* •fleeting the phyiical characteristics
  VII, all conditions were kept the ume except thauwice IS ° ** ^P""*"- The intended purpose for this com-
  as much iron powder was added. After 13 minutes of    P01"10" » to P^vide in one feasible substance the nee-
  mixing, a 10 ml sample was withdrawn and Filtered and    «u*ry.fagredi«its for implementing the process of this
  analyzed, obtaining  a  mult of 0,05 Mi/liter  of dis»    »ywtwn. by adding said composition into  an acidic
  solved copper A pH of 4.8 was measured on  the re-    l°lullon ******* he*vy »««*»«•
  acted solution. A strong permanent magnet was Hsrrd 20 /  An nfmmnl wh«re» »uch a composition was used
  against the bottom of the beaker and then moved up the     , lhif P0*?0* wtf canied out on a batch of 10 liters
  side of the glass attracting the  unreacted iron particles       € feed ioluuon  of E«*mple V, which contained a
  which were observed to be black and not coated with a    tOUl. of 200° millif r»m* of dissolved copper. A 45 gram
  layer of deposited copper.                               portion of a well mixed slurry competition prepared in
                   TTYAWDT c TV                   23  *ccord*nc« w*«*» ««« «bove  procedure (calculated to
                   fcAAMPLE IX                      contain 3,54 grams of iron) was added directly to the 10
   In this experiment, the resulting beaker of the experi-     liter batch of feed hivil»« • preadjusted pH of 2.5. Vjg.
  ment of Example VIII  was settled  for 15 minutes and     orou$ a*luUon w«*  provided for a  IS minute reaction
  the liquid portion was decanted off. leaving the solids in     lio*
  the bottom covered with a few milliliten of liquid.  A 30   CopP** *>l»ds were produced and black, magnetic
  new  one liter portion of the subject feed solution was    iron Ptrtlcle* werc  observed in the find mixture. A
 added to these contents and instantly, a new portion of    "ample was filtered and analyzed and found to contain
  1 gram of sodium metabisulfite was added and dissolved    ° *5 M8/L of dissolved copper. After the solids settled
 with vigorous mixing. After mixing 15 minutes, a sam-    for 10 minutes, a one liter sample  of clear liquid was
 pie was filtered and analyzed, finding 39,2 Mg/L dis- 33 P^red into a beaker. Caustic soda was added to pH 9.0,
 solved copper remaining in solution. No magnetic iron    precipitating ferrous  hydroxide and any other insoluble
 was  found  remaining in the  copper colored  metallic    he»vy metals. A filtered sample of the final alkaline
 solids. The  total copper  removed in the two reactions    topuA  tested non-detectable for copper, indicating the
 by the one charge of 0.352 grams of iron is 360.65 milli-    dissolved copper concentration was below 0.02 Mg/1.
 grams, which calculates as an efficiency in the use of the 40   ' clum:
 iron at 90.16 percent.                                     1. The process for removing dissolved heavy metal
                   EXAMPLE X                      fr°m *" *^ueott$ »luiion containing said heavy metal
                   c*/\mri-e A                      wnich  c^pri^ admixing said solution with a source
  This example illustrates the formulation and use of    of ferrous and dithionite ion in solution at a pH between
 the reactam composition of this invention. As a pump-  43  «bout I and 7 to effect precipitation of said heavy metal
 able slurry,  hydrated  sodium sulfite crystals and iron     «"d recovering said precipitated heavy metal.
 panicles are suspended in a saturated alkaline aqueous      2 The process of claim 1 wherein  the pH is between
 sodium sulfite  solution. A preferable choice of starting     about 3 and 6.
 materials  includes technical grade anhydrous  sodium      3. The process of claim 1 wherein said ferrous ion is
 •uinte crystals, atomized  iron powder, sodium hydrox-  40  produced in aim from iron  particles.
  c .tlldiw!!!er    ^   L                               * The process of claim  1 wherein said ferrous ion
  Since sodium sulnt* u known to form a heptahydrate     Kniroe  is ferrous dithionite.
 crymtal ui the presence of sufficient moisture, the proce-      S. The process of claim  1 wherein said ferrous ion
 dures used herein must take into account the propensity    source  is ferrous sulfate.
 for the anhydrous sulfite to absorb and bond this water 55   «  The process of claim  1 wherein said ferrous ton
 T l?^?iU^ine mttli* ""* «»«     composition comprise, an alkaline slurry of iron pan
                              lo hydrile lhe ***»
                                                                             i0lulion of "«
                               <»«ssolve enough so-     sulffte and an alkali metal hydroxide, having a PM be-
              i        r I!^***!/ "lttriled "^     tween about 9wAl2' wh««" th€ ~i" «tio of aaTd
   . At 20% M>lubihty of sodium sulfite, this results in     sulfite to iron conuined is between about 0.1 and 10

-------
13
5,122,279
                                14
  9. The process of claim 1 wherein said dithionite ion
is produced in-situ by reacting  bisulfite ion and iron
panicles.
  10. The process of claim 1 wherein said dithionite ion
produced in-situ by reacting bisulfite ion and zinc parti-
cles.
  11. The process of claim 1 wherein said dithionite ion
is produced in-situ by reacting bisulfite ion and alumi-
num panicles
  IJ. The proceu of eWm 1 wherein uid diihioniie ion
             ^-u fcy ,^t ^fue ion .d «,ium
           e.      ......   . . ,. t.  .   .
  13. The process of cla.rn 1 wherem sud dithionite ion
source is sodium hydrosulfitc.
  14, The proceis of claim 1 wherein said dithionite ion
source is rinc hydrosulfhe.
  15, The process of claim 1 wherein said dithionite ion
source is aluminum hydrosulfite.
  16. The process of claim 1 wherein aaid heavy metal
is copper.
                                17. The process of claim 1 wherein said heavy metal
                              is « least one metal selected from the group consisting
                              of copper, tin. lead, nickel, chromium, cadmium, mer-
                              curv- silver, gold, platinum, and palladium.
                                w 'Thc process of claim 3 wherein said iron particles
                              are  of a site between about  - 10 mesh and + 300 mesh.
                                19  ™* ProceM of cliim 9  wherein wid *°urce of
                              bi^ri!ilon b *n alk'li mettl ™«*™»f"««
                                      e Process °^ cl*|nj '  wherein &aid source of
                              b»»'««>" » « •"»" n»ttl
     lo
          22. The process of claim 9 wherein  said source of
       bUu,file ion b ,ulfur dioxide wilh m dkall mcu, hy.
     J5 jroxidc  '
          23. The process of claim 1 wherein a ferrous contain-
       fog solution is obtained after recovering said precipi-
       tated heavy metal and raising the pH of said ferrous
       containing solution to precipitate ferrous hydroxide and
     20 recovering said ferrous hydroxide.
    30
     35
    40
    60

-------
 United  States Patent
 Engei et al.
                                                    US005097556A
                                        [ii]   Patent Number:        5,097,556
                                        [45]   Date of  Patent:    Mar. 24, 1992
 [54]  LAUNDRY WASTE WATER TREATMENT
      AND WASH PROCESS
 [75]  Inventors:  Richard B. Engel. Ft. Pierce; John B.
                 Gallo, Port  Si. Lucie; Donald H.
                 Bladen,  Vero Beach; Virginia F.
                 Engei, Ft. Pierce, all of Fla.
 [73]  Assignee:  O] Technologies. Inc., Ft.  Pierce.
                Fla.
[21]   Appl. No.: 660,935
[22]   Filed:
Feb. 26, 1991
[51]  Int. Q.? 	 D06F 39/08
[52]  U.S. a	  8/158; 68/13 R;
                                 68/18 F; 68/207
[58]  Field of Search 	 8/158; 68/13 R. 18 R.
                                68/18 F. 183. 207
                                    [56]             References Cited
                                              U.S. PATENT DOCUMENTS
                                        2.529.802  11/1950
                                        3.065.620  11/1962
                                        3.130.570  4/1964
                                        3.194.628  7/1965
                    Glass 	 68/183
                    Houser	 68/13 R
                    Rentzepis	 68/13 R
                    Cannon 	 68/13 R X
 Primary Examiner—Philip R. Coe
 Attorney. Agent, or Firm—N. J. Aquilino

 [57]                ABSTRACT
 A method and apparatus for washing laundry without
 hot water  and detergent using a closed loop ozonated
 wash water system wherein wash water maintained in a
 storage tank is ozonated by an ozone generator prior to
 use in a washing machine. The spent wash water is
 collected, filtered and reused thereby eliminating waste
 water disposal problems and resulting m  considerable
 water and energy savings. The ozone generator in-
 eludes a unique air  now configuration  to maximize
ozone generation resulting in a high efficiency washing
system.

           19 Claims, 2 Drawing Sheets
                  17

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                                                 5,097,556
    LAUNDRY WASTE WATER TREATMENT AND
                   WASH PROCESS

        BACKGROUND OF THE INVENTION       5
    The  present invention  relates  to  a laundry waste
   water treatment and wash process and in particular to
   such  a  process using only  ozone as  the cleaning and
   disinfecting product.
    Typically ozone  is generated  when oxygen. Oj, is I0
   exposed to ultraviolet light  or  an electrical  charge
   which breaks it down to individual oxygen  molecules.
   Some of these recombine into ozone, 63. Ozone is the
   tnatomic, allotropic form of oxygen O:- It is an unstable
   gas with a pungent odor and it is normally produced in I5
   low concentrations.  The chemically active Oj then acts
  as an  oxidant to break down compounds it comes in
  contact  with.
    When  ozone  is created by  an  ozonator,  ajr  is sub-
  jected to an electnc discharge commonly known as a 20
  corona which  is produced  by an electnc charge  be-
  tween parallel or concentric electrodes separated by a
  dielectric to prevent a spark discharge. Normally  a
  blower forces air between the electrodes and when an
  alternating potential from 6,000-30,000 volts, depend- 23
  ing upon the thickness of the air space and the dielectric
  material,  is  applied to the electrodes,  the part  of the
  oxygen in the air is  transformed into charged oxygen
  atoms, ions, which conduct the electnc current. Some
  of these ions recombine to form pre-atom molecules Oj 30
  or ozone. Because the ozone is unstable, it is  important
  to remove the ozone as quickly as possible  after it  is
  produced and normal ozonators provide a minimum air
  velocity  for sufficient operation to remove the  ozone
  from the  electrodes. Increasing the frequency of the 35
 power supply to the ozonator increases both the current
 and the yield of ozone; however, very high frequencies
 often require water cooling of the electrodes. Because
 of its instability, the ozone must be generated at the
 point of application and pnor an systems often do not 40
 produce enough ozone for a particular application.
   Since ozone is a powerful oxidant. it is well-known as
 a stenlizmg and preserving agent as well as a chemical
 oxidizing  agent. Among the uses for ozone are the ster-
 ilization and  preservation of foods such as cheese, eggs, 45
 meat, poultry, fruit and so forth. Using ozone  as a food
 preservation  agent was known in the Republic of Ger-
 many in the early 20th century. It is also well-known in
 Australia  to  preserve meat using  ozone in  the mid-
 1930's. Ozone is well-known in the purifying and clean-  50
 ing of water  for a variety of purposes including drink-
 ing, bathing,  cleaning and so forth.
   Ozone also is used to control airborne organic*, bac-
 tena and viruses by chemically reacting with them. This
 makes ozone  useful in health care applications as a dism-  53
 fee tan t  such  as patient and operating rooms,  physical
 therapy rooms, laundry and disposal rooms, food ser-
 vice industries, hotels, restaurants, livestock industries
 among others.
   The prior an has recognized the usefulness of ozone 60
 with laundry  washing processes. For example, Japanese
 Patent No. 2,149,293 relates to a wet clothes  washing
 unit comprising a washing tank, a foaming device with
 a  nozzle for  dispersion of bubble  generation and  an
 ozone generator for feeding ozone  containing air into 65
 the nozzle. The ozone is ejected in the form of bubbles
through a porous plate which is transmitted to the wash
water and  laundry which helps clean the laundry with-
   out mechanical stirring to remove stains by a bleaching
   action. Spanish Patent No. 2.006.978 relates to an ozone
   generator for washing machines havtng an internal elec-
   trode encapsulated in the glass tube and a coaxial metal
   tube as an external electrode. Air is drawn by a pump
   over the generator electrode and passed mio the wash
   bath. Japanese Patent No. 86-218.645 descnbes an elec-
   tnc washing machine with a built in  bleaching function
   which  incorporates an ozone generator and air diffuser
   pipe for  blowing ozone into the washing machine to
   bleach  clothes without using a bleaching agent Belgian
   Patent  No. 899,577 discloses a washing machine which
  agitates clothes with  compressed air and ozone blown
  into the  washing   chamber.   German  Patent  No
  3.232,057 discloses a  washing machine  with an ozone
  generator to kill bacteria using an ozone atomizer spray
  tnd feed channel which lead  into the cleaning fluid
  vessel and acts dunng the rinsing phase. Another Ger-
  man Patent No.  DE  3,007,670  descnbes a  detergent
  free laundering  process  of textiles using an aqueous
  solution of bromide or bromic acid and ozone.
    The  present invention relates to  a  laundry  waste
  water and wash  treatment  process wherein  water  is
  continually recycled and  filtered in a  washing machine
  system using ozone as  the primary disinfecting, cleaning
  and bleaching agent. With this system,  it is not neces-
  sary to  use conventional detergents  and soaps which
  make the water unusable except for an  initial  cleaning
  process. The process contemplates recycling the waie~r.
  both dunng the  cleaning cycle and the  nnse cycle.
  without adverse effects to the washing process. Rather.
  ozone washed laundry exhibits a high quality of cleanli-
  ness and freedom  from bacteria as well as providing an
  aesthetically clean looking and smelling  laundry prod-
  uct.
   In a preferred embodim«m, water is recycled from a
 collection sump and is pumped to a storage tank where
 it is stored until it is needed for  a wash  cycle.  When a
 wash cycle begins, the water is pumped from the stor-
 age tank, through a filtered line into a holding tank. The
 water is  the holding tank is treated with ozone which is
 entrained into  the holding tank water  as it  is being
 stored. The water in the holding tank is kept in a contin-
 ual state of flow by being pumped from the tank bottom
 through  a filter and returned to ihe  top of the tank.
 When a  wash cycle is activited, water  is pumped di-
 rectly to a washing machine or  machines for use  in a
 conventional wash cycle. After the wash cycle is com-
 plete, the water is drained into  the sump and a rinse
 cycle is initiated by pumping additional water from the
 holding tank into the machines. With the present system
 there is  no  need  for the  water  to be heated thereby
 enabling  the fluid to be kept in a closed cycle  system.
 Additional water  is periodically  added  to either the
 storage tank or holding tank to compensate for the loss
 of water  in the system due to evaporation, spillage and
 to replace the water removed by the wet laundry.
   With the present system, using recycled water, water
 savings is considerable. When used in commercial and
 institutional locations, millions of gallons of water per
 year can  be saved. The problem of eliminating waste
 water and the treatment of this water which in previous
systems would eventually  find its way back into  the
ecological water supply is eliminated. The ozonated
wash water eliminates  the use of soap and other sour
and toxic chemicals and the resulting environmental
degradation caused thereby. Not least of all. the present

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                                                5,097,556
  system increases the capacity of the washing machines
  in  use, eliminates the use for hot water and generally
  greatly reduces the cost of laundry  operations.
    Among the objects of the present invention are the
  provision of an ozone laundry waste water treatment 5
  and wash system which saves water, eliminates the need
  for hot water, soap and chemicals and greatly reduces
  the costs of operation of the various systems.
    These and other objects will become apparent with
  reference to the following drawings and specification.  10
        DESCRIPTION OF THE DRAWINGS
    FIG. 1 illustrates a closed loop laundry waste water
  treatment and wash system in accordance with the pres-
  ent invention.                                       15
    FIG. 2 illustrates a corona discharge unit  used in the
  system of FIG. 1.
    FIG. 3 illustrates a detail of the unit of FIG. 2.
    FIG. 4 is a top plan view of an ozonator used with the
  system of FIG. 1.                                   20

       DESCRIPTION OF THE PREFERRED
                  EMBODIMENTS
    Referring to the drawings, the laundry waste water
  treatment and wash process includes a series of washing 25
  machines 10 such as are found in a commercial laundry
  institution, laundromat or similar  establishment. Each
  machine  is capable of being operated  independently of
  the other and  is  supplied with  water  through a water
 supply line 12 connected to a  water holding tank 14 30
 which pumps the wash water into the machines 10 using
 a supply pump 13. The washing  machines 10 are drained
 into a sump 16 which collects the waste water for recy-
 cling. After a wash cycle is completed, the water from
 the sump 16 is pumped by a sump pump 15  or gravity 35
 fed through a resupply line 17 to a  storage  tank 18
 where it  is collected. Prior to the initiation  of a wash
 cycle, the water  from the storage tank 18 is fed by  a
 pump 19 through a filter 20 into the holding tank 14. A
 supply of fresh water may also be added through line 22 40
 from a source (not  shown) through a suitable vaJve 23
 to replace the water which is lost during the wash cycle
 due to spillage, evaporation and the wetting of the laun-
 dry being washed. The holding tank 14 is provided with
 at  least one  and  preferably a  series of ozonators 24 45
 which inject ozone into the water in the holding tank 14
 at a controlled  rate.
  The ozone is entrained from the ozonators 24 through
 an  ozone  supply line 32 by an ozone- pump 34  into  the
 holding tank 14 using a nozzle 36 which directs  the 50
 ozone against a routing impeller  38 attached to and
 driven  by a  motor 40.  The impeller 38 aids in thor-
 oughly mixing  the ozone within the water held in  the
 holding tank  14. It will be appreciated that the motor 40
 may be a submersible type or may be located outside  the 55
 holding tank 14 with a suitable  mechanical connection
 to the impeller 38.
  The water in the holding tank  14  is continuously
 circulated using a recirculation pump 26 which pumps
 water from the bottom of the holding tank 14, through 60
 filters 28 and 30. and back into  the top of the tank  14.
 This recirculation of the water, continuously cleans the
 water using the filters 28 and 30  and also creates a con-
 tinuous agitation of the water in the holding tank which
 further  aids in  mixing the  ozone in the water being 65
stored  in the holding tank 14.
  Referring to  FIGS. 2 and 3. the ozonators 24 are
formed of a plurality of corona discharge units 50. Each
  unit includes an evacuated glass envelope 51 which is
  generally cylindrical in shape having closed ends 52 and
  54. The interior of the  glass envelope 51 includes a
  permanently fixed electrode 56 having conductive leads
  58 which are connected  to a high voltage transformer
  (not shown) having a high voltage output, for example
  10.000 volts. The interior of the envelope 51  is filled
  with an inert gas such as argon or the like or a combina-
  tion of such gases. The outside surface of the glass enve-
  lope 51 is  formed with a heiical  nb  55 extending the
  length of the envelope. The rib 55 ma be glass integrally
  formed  with the  outside  of the envelope  or may be a
  teflon wrap or other similar material adhered  to the
  outside of the envelope after it is made. The outer por-
  tion of the corona discharge  unit 50  is formed with a
  metallic sleeve 57 closely fit to the helical  nb 55 on the
  outside of the glass envelope 51 forming an air tight seal
  between the glass envelope 51 along the rib 55 and the
  metaJlic sleeve 56. This creates a helical air flow path
  from the top of the corona discharge unit 50 to the
  bottom. When the high voltage is impressed across the
  electrode 56. an electric field  is produced  which inter-
  acts with the inert gas creating a corona charge on the
 outside of  the glass envelope 51. The corona  charge
  interacts with the oxygen in the air, breaking it down
 into individual  oxygen molecules  O.  Some of these
 molecules recombine into the unstable O) form which is
 ozone. Air flows across the outside of the envelope 51 in
 the helical  path formed between the envelope  51 and
 the outer metaJlic sleeve 56. This aids in breaking down
 the oxygen to ozone due to the increased  time  the air
 remains across the surface of the charged envelope 51.
 Preferably the air is either drawn by suction or pumped
 from one end of the tube to the other to facilitate contin-
 uous air flow and  collection of the ozone.
   FIG. 4 illustrates a typical ozonator 24 as  seen in plan.
 The ozonator 24 is formed with a series of corona dis-
 charge units 51 placed lengthwise  in an outer housing
 60 to create multiple sources of ozone. Typically 6 to 10
 corona discharge units 51 are used with each ozonator.
 however, it  will be appreciated that any number may be
 provided depending upon the  requirements of the sys-
 tem. The housing 60 is provided with water cooled
 tubes 62 which circulate water or other cooling fluid
 within the ozonator to cool the corona discharge units.
   Whereas FIG. 4 illustrates only a partially filled outer
 housing, it will be  appreciated that the housing is sized
 to accommodate the number of corona discharge units
 and water cooled tubes.
   As can be seen from the schematic of the wash sys-
 tem, a continuous, closed fluid flow loop is provided. In
 a typical closed loop washing system, such  as might be
 found in an institution, commercial laundry or the like.
 a senes of washing machines 10, each capable of wash-
 ing a 125 pound load, are connected to a source of
 ozonated water washing fluid held in the water holding
 tank 14, capable of holding from 500 to IjOOO gallons of
 ozonated water. The machines 10 typically are designed
 to hold between 30 and 90 gallons of water for a given
 wash cycle. The washing fluid in the holding tank 14 is
continuously circulated from the bottom of the tank to
the top of  the tank using the recirculating pump  26
which pumps the washing fluid from the bottom  of the
holding tank 14 through a series of filters 28 and 30 back
into the top of the tank 14. This, recirculation of the
water aids in cleaning the water with the filters and also
in mixing the ozone in the ozonated  water washing
fluid. The pump may be continuously or intermittently

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5,097,556
     In a typ,ca, system using the present invention, the
  water ,s kept at room temperature and requires no soap
  or detergent dunng the wishing process. Water  from
  the storage tank 18 is pumped  through the filter 20 to
  the holding tank 14. When a wash cycle is initiated, the
  ozonated water is pumped to the machines for the wash
  cycle. When the wash cycle «  terminated,  the  used
                                              and further
         5. The method of claim 1 furthermclud.ng the step of
       removing waste wash materials from sa.d wash w?ter
       supply a? the end of the wash cycle
         6. The method of claim 5 wherein 'said remove steo
       is further defined as filtering sa!d wa? , w«r Top v
         7. The method of claim 1 further mdudin  h  stS of
  ,s complete. Automatic level controls (not shown) such
  as float switches or level sensors control the transfer of 15
  water between the vanous storage and collecting areas.
  The recycled water is properly filtered using state of the

              5 S°
    As indicated above  the system loses water by evapo- 20
  ration, spillage and splashing and through being earned
  away by the laundry at the completion of a cycle. This
  k>ss „ replaced from a standard supply source of cold
  water. The replacement water represent only a small
  fraction of the amount of water used in similar systems 25
  where the use of soap, detergent  and bleaches requires
  the wash water be disposed of and replaced after each
  use , It will be appreciated that  modifications may be
  made  m  the  system and apparatus descnbed herein-
 above m keeping within the scope of the pr«ent mven- 30
   , A m..Krtj nf    u   ,    j           ,
   X. A method of washing laundry using a closed loop
 wash water system comprising the steps of:

   m meaT"8 * "^ °f ^ WatCf '" * ""* Sl°rage "
   ozonating said wash water supply;

     ^0 md  °Z°naled  "^  WltCr  SUP,Ply l° 3
     washing means upon commencement of  a wash

      u-      j!    j       -.    ,                  *°
   washing said laundry in said washing means:

   C°l^\^ ^f Tter SKPPl>, '"  Vcollectin*
     means at the end of the  wash cycle; and
   recirculaung said wash  water supply from said col-

   2  Tnrm8erhCQro;°c,    iTT mCanS-              45
nf ^     H     K           " comPnsm8 the stcP
of storing  aid wash water in a second storage means
pnor to delivery to said first  storage means.
   3. The method of claim 2 further including the step of
transferring the wash water  from said second storage 50

                                    l° thC imUaUOn
       of said storage tank through a rirculatmg
       back into said first storage means
        9. The method of claim 8 wherein said step of rec.rcu-
       l.tmg  and  mumg  removes the wash  w !er from  the
       bocf0m 4nd retU"1S the w«h w"« <° '"< top oTsl.d
       first storage means.
        10. The method of claim 7 further including the step
      of filtering  said supply of wash water  to remove con
      tammants therefrom ai it is being recfrculatrt
        11. The method of claim iTunher^dudmlthe steps
      of rinsing said  laundry with  a  fresh  supply of "wash
      water at the end of the wash  cycle^and co lectL "e
      nnse water  at the end of the rin* cycle insafdcollec,
      ing means
        12. The method of claim  1 further including the step
      of replenishing the wash water lost dunng th ? walk n.
      process                             8   washm*

        13' ^ method Of claim 1 where'n the oionating step
      u furtner defined by generating a source of ozone  and
      entraining the ozone into the  wash water within sa.d
      first storage means
        M< T1* mcthod of claim 13 fu«h" '"eluding the step

      £d"3 tlHSS SSta %XZT ™
        «. The method of cla,m 13 wherein the «ep of gener-
      .ting the ozone further includes the steps p«smg I'r
      over a h'8n voltage corona created by said generator m
      a non-linear  path                       generator m
        16' ^ m««od of claim  15 wherein the  non-iinear
      path is defined as helical
        17. The method of clum 16 wherein     air is passed
                                                 "
  i  T            f  i     -.  v        ,
  4.  The* method of claim 3 wherein said transferring
step includes pumping the wash water from said second
     P«""P ^ «id hdical. non-linear path whereby the in-
     creased air path permits a larger amount of oxygen to
     break down and r«»mbine inTo ozone      W
       18. The method of claim I wherein said wash water is
     maintained at ambient temperature.
       19' ""* method of dmim 18 wher«" «id wash water
     is free from additives defined by the group of soaps
     detergents and bleaches.
  55
 60
 65

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U.S. Patent        Mar. 24, 1992        Sheet 1 of 2        5,097,556

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U.S. Patent       Mar. 24, 1992        Sheet 2 of 2        5,097,556
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