vEPA United States Environmental Protection Agency Office of Policy, Economics, and Innovation (1808) EPA-231B-00-001 December 2000 Environmental Assistance Services For Small Businesses A Resource Guide ------- CONTENTS Introduction ERA'S Small Business-Specific Services Small Business Division & Small Business Ombudsman 2 Small Business Ombudsman Update Small Business Strategy Office of the Small Business Ombudsman Contacts Legislation for Small Business 3 Six Key Aspects of the Small Business Regulatory Enforcement Fairness Act EPA Small Business Regulatory Flexibility Act Activities Assistance Programs 5 State Small Business Assistance Programs Small Business Ombudsmen and Technical Assistance Directors Compliance Assistance Centers Small Business Compliance Policy Clean Air Act Compliance Assistance Enforcement Policy for Small Businesses Small Business Environmental Home Page Small Business Ombudsman Update Publications for Small Businesses Reinvention Initiatives Sustainable Industry Program Design for Environment Energy Star Small Business Pollution Prevention Pollution Prevention Resource Exchange Support from EPA Regions 10 Regional Regulatory Small Business Liaisons EPA Office of Solid Waste and Emergency Response/Superfund Ombudsmen New England Environmental Assistance Team Business Assistance Center Training for Small Businesses 11 EPA Small Business Training National Environmental Training Center for Small Communities Funding Opportunities 11 Financing Guide for Recycling Businesses Small Business Innovation Research Program Small Business Gateway Small Business Administration Financing Environmental Finance Program for Small Communities Solid Waste Funding: A Guide to Federal Assistance R;??J;T'?rental Protec«0" Agency ------- Small Business Procurement 11 Office of Small and Disadvantaged Business Utilization Mentor-Protege Program Outreach Center Environmentally-Preferable Purchasing Program Other Small Business Support. State and Local Resources 13 State Small Business Assistance Programs Pollution Prevention Technical Assistance Program State Contacts Compliance Support 15 Internet Sites Audit Policy Small Business Source Book on Environmental Auditing Audit Protocols Compliance Assistance Tools TRI Facility Reporting: Guidance Documents Clean Air Act Amendments of 1990: A Guide for Small Businesses Compliance Assistance Activity Plan Compliance Assistance Clearinghouse Compliance Guides Enforcement Alerts New Chemicals Prenotice Branch Disposal of Solid and Hazardous Waste Education and Training 17 Education and Outreach Group Air Pollution Training Institute Ozone Depletion Resource Center: Information for Businesses "Plan in Hand" Training Small Businesses EPCRA Hotline Training Module Center for Chemical Process Safety Grant Project Superfund Hotline Training Modules Risk Management Program & Chemical Safety for Businesses Pesticides and Worker Safety Program Watershed Academy Office of Small and Disadvantaged Business Utilization Electronic Training Resources Mentoring Programs 18 The Mentor Center Guide to Developing Mentoring Programs for Small Businesses Mentor-Proteg6 Program Rulemaking and Regulation 18 Semiannual Agenda of Regulatory and Deregulatory Actions Rulemakings Affecting Small Entities Accessing Federal Register Documents Plain Language ------- Voluntary Programs 20 Agriculture Air Quality Energy Efficiency and Global Climate Change Labeling Pollution Prevention Regulatory Innovation Research and Development Transportation Waste Management Water Regional Programs Sources for Publications and Guides 23 National Center for Environmental Publications and Information National Technical Information Service National Environmental Publications Internet Site Publications for Small Businesses Publication on EPA's Web Site Sector Notebooks Fact Sheets Dockets RCRA Docket: Resource Information and Recovery Act Information Center OSWER Superfund Document Center Useful Web Sites 24 Hotlines, Clearinghouses & Information Centers Air—Acid Rain, Clean Air, Emissions, Indoor Air 25 Asbestos Climate Wise Compliance Assistance Centers Drinking Water Economics and Financing Emergency Planning & Community Right-To-Know Environmental Justice General Grants Lead Local Government Mobile Sources Pesticides Pollution Prevention Publications Radiation/Radon Recycling Small Business Solid & Hazardous Waste Spills Stratospheric Ozone Storm Water Superfund ------- Toxic Substances Wastewater Wetlands EPA Offices and Contacts Office of Policy, Economics and Innovation 36 Small Business Division/Small Business Ombudsman Regional Small Business Liaisons Office of Air and Radiation Office of Congressional and Intergovernmental Relations Office of Enforcement and Compliance Assistance Office of Environmental Information Office of Prevention, Pesticides and Toxic Substances Office of Research and Development Office of Small and Disadvantaged Business Utilization Office of Solid Waste and Emergency Response Office of State and Local Relations Office of Water Abbreviations and Acronyms Index to Subjects Feedback Form NOTE: The material presented in this Resource Guide is current as of its publication date. For revised and updated information c specific topic, please check with the contact person or visit the web site listed. This Resource Guide is available at www.epa.gov/ ------- NTRODUCTION undei take n the Fall of 1999, EPA issued Aiming for Excellenc orce to identify actions the Agency should ncourage stewardship. One of the areas identified nd accessibility of EPA's many hotlines, usinesses. ; a report developed by the EPA Innovations Task to accelerate environmental progress and the Task Force was the need to assess the value clearinghouses and other support functions available for small it the recommendation of the Task Force, the Ombudsman inventoried the Agency's suite of envir bis first edition of Environmental Assistance Serin hiide lists the many services available, including hot enters, training, television broadcast programs, rochures, newsletters and many other printed cornn ssociations provide a very important resource by wo nvironmental responsibilities efficiently and effect: EPA's Small Business Division/Small Business mmental services for small businesses to produce :es for Small Businesses: A Resource Guide. The ines, clearinghouses, web sites, virtual assistance publications, guidance documents, fact sheets, nations. Additionally, state programs and trade king with EPA to help small businesses meet their irely. 'reducing this Resource Guide, which will assist sm|all roviders, is only the first step. We must now eva artnership with other public and private sector assis ffices, determine ways to improve our services to t Ve would like to encourage your suggestions and co sed a resource that was not helpful or could be imp n additional resources that would assist the small business Feedback Form on page 45 of this Resource Guidt Irown, EPA's Small Business Ombudsman, at brown. low to Obtain Additional Copies of the idditional copies of this document can be obtained Small Business Ombudsman U.S. Environmental Protection Age Ariel Rios Building MC 1808 1200 Pennsylvania Ave., NW Washington, DC 20460 800-368-5888 202-260-0490 202-401-2302 Telephone: Fax: Electronic copy: www.epa.gov/sbo businesses, state programs and small business uate our assistance resources and by working in ance providers, small businesses and EPA program e small business community. ments on services in this Resource Guide. If you oved, let us know. If you have recommendations community, we want to know. You will find or if you prefer, e-mail your comments to Karen karen@epa.gov. Resource Guide om: icy ------- ------- SMALL BUSINESS-SPECIFIC SERVICE Assistance EPA assists small business customers in numerous ways. Division/Small Business Ombudsman's Office and Hotline; (2) R< employees throughout EPA headquarters and regional offices clearinghouses, newsletters, publications, and web sites; and (5) Small Business Division & Small Busines As home to the Small Business Ombudsman (SBO), EPA's the Agency. The Division is EPA's focal point for small-busines Business Ombudsman, Karen V. Brown, supports small businesse Division at www.epa.gov/sbo. The SBO's efforts on behalf of sm • Advocate for small business' needs, interests, and concerns • Coordinate small business issues with program offices, regio • Develop guidance and policies for small businesses • Resolve disputes between small businesses and EPA dealing • Operate a Small Business Hotline (callers may remain anony • Support the Small Business Environmental Home Page witf assistance, publications, videos, funding help, industry sector 14000 information, contact lists, and links useful to small bu • Participate on regulatory development work groups repress • Promote education and outreach to small businesses • Coordinate meeting with the Deputy Administrator and Sm Provide to small business copies of 350 publications, regulat 800-368-5888 or 202-260-0490) Receive and respond to questions and complaints related to asbestos regulatory requirements is available through mechanisms such as: (I) the Small Business ;ional Small Business Liaisons; (3) technical and programmatic EPA (4) a variety of communication mechanisms such as hotlines, ompliance assistance centers, training, and education programs. Ombudsman mall Business Division serves as small entities' port of entry to -related activities and programs. The Division, under EPA's Small within the Agency. Information is available about the SBO and this II businesses include: elated to regulatory issues and relief inside EPA s, and states ith policies and regulations lous) 800-368-5888 access to news and events, small business assistance, compliance isistance, small business initiatives/policies, pollution prevention/ISO nesses (www.smallbiz-enviroweb.org) ting small business interests I Business Trade Associations ns, guidance, and tools listed in Publications for Small Businesses (call Manage contracts, grants, and cooperative agreements to Programs Oversee CAAA State Section 507 Programs (technical assistance, ombudsmen, Compliance Advisory Panel) and submit a Report to Congress on their status. The Ombudsman's office prepares a semi-annual Small Busin programs, assistance, contact names and numbers, and other Update also provides the status of high visibility Agency actions a by calling 800-368-5888 or viewed at www.epa.gov/sbo. ss Ombudsman Update with current information on regulations, environmental information of special interest to small businesses. The s well as State programs and initiatives. Free copies can be obtaiped The Small Business Division is revising its Small Business Str achieve its goals in a way that is relevant to the small business business into all of the Agency's core functions, paying special att on small businesses and identifying alternative ways they can mee Teplitzky at 202-260-4088. strengthen State Small Business Ombudsman Technical Assistance tegy to highlight policies and approaches that can help the Agency community. The revised Strategy will integrate an awareness of small ention to the potential impact that our regulatory activities may have and even exceed the requirements of our regulations. Contact Andy ------- Office of the Small Business Division/Small Business Ombudsman Contacts Main Office Number 202-260-0490 Toll-free Hotline 800-368-5888 Small Business Ombudsman Karen'Brown 202-260-1390 Air; Asbestos; Water Arnold Medbery 202-260-1787 Asbestos; Lead; Radon Larry Tessier 202-260-1946 Hazardous Waste; TRI; EPCRA James Malcolm 202-260-1616 Water Tom Nakley 202-260-1863 Legislation for Small Business Congress enacted the Regulatory Flexibility Act (RFA) in September, 1980, to ensure EPA and other federal agencies considered a rule's impact on small businesses before promulgation. It also gives small entities a voice when EPA makes policy determinations in shaping its rules. In March, 1996, the Small Business Regulatory Enforcement Fairness Act (SBREFA) became law, amending and strengthening the RFA. SBREFA serves to foster a government environment that is more responsive to small business and other small entities. Six Key Aspects of SBREFA: SBREFA contains six key areas of regulatory reform: • Regulatory Compliance Simplification: Federal agencies must develop compliance guides written in plain English to help small businesses understand how to comply with regulations that may have an effect on them. Agencies must also develop a program for providing small entities with informed guidance on complying with applicable laws and regulations. • Equal Access to Justice Amendments: Under certain circumstances, small businesses can recover attorneys' fees and court costs in a court or administrative hearing, even when they lose. • Congressional Review: Congress has provided itself with a process by which it can review and, if necessary, disapprove regulations with which it takes issue. • Regulatory Enforcement Reform of Penalties: Each regulatory agency must establish a policy to reduce and, where appropriate, even waive civil penalties for minor violations under certain circumstances. • Small Business Advocacy Review Panels: For proposed rules subject to the Regulatory Flexibility Act, EPA must solicit input from the small businesses that will be subject to the rules and make these findings public. This process is aided by the SBA's Office of Advocacy and the Office of Management and Budget. • Oversight of Regulatory Enforcement: Aida Alvarez, the SBA Administrator, appointed Gail McDonald as the Small Business and Agriculture Regulatory Enforcement Fairness Ombudsman on February I, 2000. She also permitted the members of 10 Regional Regulatory Fairness Boards to assist the National Ombudsman in receiving small businesses' comments about enforcement activities of federal regulatory agencies. The five Fairness Board members appointed in each region are small business owners and operators. Subtitle B of SBREFA created the National Ombudsman and 10 Regional Fairness Boards to provide small businesses with the opportunity to comment on enforcement activity by federal regulatory agencies. Through this provision, Congress and the President have provided a way that small businesses can express their views and share their experiences about federal regulatory activity. The National Ombudsman and the Fairness Boards receive comments about federal compliance and enforcement activities from small businesses, and report these findings to Congress every year. The report will give each agency a kind of "customer satisfaction rating" ------- by evaluating the enforcement activities of regulatory agency personnel and rating the responsiveness to small business regional and program offices of the regulatory agencies. Regulatory Enforcement Ombudsman • Receive comments from small business on compliance and enforcement actions • Review small business concerns • Report annually to Congress 10 Regional Fairness Boards • Members are small business owners/operators • Report to the National Ombudsman about comments and issues specific to their region • Contribute to the annual report to Congress. For additional information about SBREFA, the National Ombudsman or the Regulatory Fairness Boards, call SBA's toll free line REG-FAIR or 888-734-3247) or visit www.sba.gov/regfair. EPA SBREFA Activities To ensure more meaningful small business input in the regulatory development process and to foster a government environment that is more responsive to small business and other small entities, EPA has implemented RFA/SBREFA compliance programs, including enhanced outreach efforts to small businesses. The Agency's Informal Guidance Program for small entities includes the Asbestos and Small Business Ombudsman at Headquarters who serves as a "first stop shop" for multi-media compliance information; Regional small business liaisons who serve as local resources; various hotlmes and clearinghouses which are available to small entities; and technical and program staff located throughout both Headquarters and Regional offices who are available to answer questions in their subject area or who refer small entities to the appropriate State and local resources. Additionally, EPA has considered more than 140 of the Review Panels' recommendations to address the particular concerns of regulated small entities. EPA's Office of the Small Business Advocacy Chair (Tom Kelly 202-564-4000) manages pre-regulatory, interagency panels to review Regulatory Flexibility issues and helps coordinate all of the Agency's small business activities, including those aimed at compliance assistance. That Office also provides guidance, training, record keeping, reporting, and general support in implementation of the RFA/SBREFA throughout the Agency. It also provides coordination and support for the Panel process and advises EPA's program offices on how the RFA/SBREFA Panel process can fit into their rulemaking schedule, how to involve SBA and OMB in the process, and the implications of the results of their screening analysis. EPA produces a Tracking Report which follows the development of rules in which small entities may be interested, or which have the potential to affect them. The report also tracks the status of rules which maybe subject to certain procedural requirements under the RFA/SBREFA. You can get a copy of the EPA Tracking Report: Rules Affecting Small Entities from the Small Business Ombudsman (800- 368-5888 or 202-260-0490) or from EPA's Small Business Advocacy Chair web site at www.epa.gov/sbrefa. More information about SBREFA and other environmental laws and issues applicable to small business is available from the following contacts, or at www.epa.gov/sbrefa and www.epa.gov/smallbusiness/regs.htm. SBREFA Advocacy Chair SBREFA Panels SBREFA 213-223 (Office of Enforcement & Compliance) SBREFA - General (Office of Enforcement & Compliance) Small Business Legislative Issues Small Communities Small Business Issues (Office of Congressional & Intergovernmental Relations) Tom Kelly Stuart Miles-McLean Fran Jonesi Carolyn Dick Tom McCully Shirley Howard Michelle McKeever 202-564-4000 202-564-6581 202-564-7043 202-564-4007 202-564-6582 202-564-6571 202-564-3688 ------- Assistance Programs The State Small Business Assistance Program (SBAP) was established to provide technical assistance to small businesses at the state level in response to requirements in the Clean Air Act Amendments of 1990 (CAAA). Each state program is required to include three components: (I) appointment of a State Small Business Ombudsman; (2) establishment of a comprehensive small business assistance program; and (3) appointment of a seven-member State Compliance Advisory Panel. The intent was to assist small businesses in meeting the CAAA's requirements. In recent years, many of the programs expanded to include other environmental areas including water and waste. The State Ombudsman acts as an advocate for the small business community in matters that affect it under the Clean Air Act. The Small Business Assistance Program is the technical and administrative support component within the state government. The State Compliance Advisory Panel, which includes four small business owners or representatives, determines the overall effectiveness of the state SBAP. Information about the SBOs and SBAPs for any state at www.smallbiz-enviroweb.org/sbap.html 01 www.epa.gov/ttn/sbaD/offices.html. State program web sites, such as those for SBAPs as well as state environmental agencies (including pollution prevention programs and compliance assistance programs), can be accessed at: www.smallbiz-enviroweb.org/seasbapweb.html State Ombudsmen and Technical Assistance Directors are listed below. SMALL BUSINESS OMBUDSMEN AND TECHNICAL ASSISTANCE DIRECTORS STATE AL AK AZ AZ Maricopa County AR CA CA South Coast AQMD CO CT DE DC FL GA HI ID IL OMBUDSMAN Blake Roper Tom Turner (Acting) Kathleen Tschogl Tim Brown Cathy Heald Tracy Babbidge To be Announced Sandra Handon Elsa Bishop Patrick Felling Sally Tarowsky Don Squires PHONE (334) 394-4335 (N) (800) 533-2336 (907) 269-7582 (800)-510-2332 (916)323-6791 (S) (800) 272-4572 (909) 396-3235 (S)(800)388-2I2I (303) 692-2034 (S) (800) 886-7689 (860) 424-3382 (S) (800) 760-7036 (302) 739-6400 (202)535-1722 (850)414-8399 (S) 800-722-7457 (808) 586-4528 (208) 373-0472 (217)785-1625 (S) (888) 372-1996 TECH. ASST. DIR. Mike Sherman Jack Bale Richard Polito Joe Bob Garner Peter Venturini Larry Kolczak Nick Melliadis Olivia Achuko Elsa Bishop Anita Dorsey-Word Robert Tarn Roslyn Jackson PHONE (334)271-7873 (N) (800) 533-2336 (602) 207-2254 (S) (800) 234-5677, x 4337 (602)506-5102 (501)682-0866 (916)445-0650 (S) (800) 272-4572 (909)396-3215 (S)(800)388-2I2I (303)692-3175 (N) (800) 333-7798 (202) 535-2997 (850)414-8399 (S) 800-722-7457 (404) 362-4842 (808) 586-4200 (217)524-0169 (S) (800) 252-3998 ------- STATE IA IN KS KY LA MA MD ME Ml MN MO MS MT NC NE NH NJ NM OMBUDSMAN Linda King Erika Seydel-Cheney Janet Neff Rose Marie Wilmoth Jim Friloux Don Jackson Ron Dyer Dana Cole Charlie Kennedy Angle Heffner Jesse Thompson Edythe McKinney Tom Franklin Rudolph Cat-tier Lauren Moore Sandra Ealy PHONE (N) (5 15) 242-4761 (S) (800) 358-55 1 0 (317)232-8598 (S) (800) 45 1-6027 (785) 296-0669 (N) (800) 357-6087 (502)564-2150X128 (N) (800) 926-81 II (225) 765-0735 (S) (800) 259-2890 (410)631-3165 (S) (800) 633-6 IOI.X 3772 (207)287-4152 (S) (800) 789-9802 (517)241-3518 (651) 297-8615 (S) (800) 985-4247 (573)751-3222 (N) (800)36 1-4827 (601)961-5167 (N) (800)725-6112 (406) 444-2960 (N) (800) 433-8773 (919)733-0823 (N) (800) 829-4841 (402)471-4266 (603)271-1379 (609) 292-3863 (N) (800) 643-6090 (505) 827-9685 (N) (800) 8 10-7227 TECH. ASST. DIR. John Konefes Cheri Storms Richard Nelson Gregory Copley Dick Lehr Andrew Gosden Roy Krout Dave Fiedler Troy Johnson Byron Shaw Randy Wolfe Warren Norton Tony Pendola Rudolph Cartier Chuck McCarty Lany Weaver PHONE (319)273-8905 (S) (800) 422-3 109 (317)233-1041 (S) (800) 45 1-6027 (785) 532-4999 (N) (800) 578-8898 (606)257-1131 (N) (800) 562-2327 (225) 765-2453 (S) (800) 259-2890 410-631-4158 (S) ( 800)633-6 IOI,x4 158 (207) 287-8550 (S) (800) 789-9802 (517)373-0607 (N) (800)662-9278 (651)296-7767 (S) (800)657-3938 (573) 526-6627 (N) (800) 36 1-4827 (601)961-5166 (N) (800)725-61 12 (406)444-5281 (N) (800) 433-8773 (919)733-0824 (N) 800-829-484 1 (603)271-1379 (609) 292-3600 (505) 827-0042 (N) (800) 8 10-7227 NV Marcia Manley (775)687-4670, x3162 (S) (800) 992-0900 Janet Goodman (775) 687-4670, x3164 (S) (800) 992-0900 X4670 NY ND OH OK OR Paul Higgins Jeff Burgess Mark Shanahan Steve Thompson Paul Burnet (212)803-2280 (N) (800) 782-8369 (701)328-5153 (S) (800) 755-1625 (614)728-3540 (S) (800) 225-5051 (405) 702-7100 (503) 229-5776 (800)452-4011 (S) Marian. Mudar, Ph.d Tom Bachman Rick Carleski Alwin Ning Jill Inahara (518)457-9135 (S) (800) 780-7227 (701)328-5188 (S) (800) 75 5-1625 (614) 728-1742 (405) 702-6100 (503) 229-6147 (S) (800) 452-4011 ------- STATE PA PR Rl SC SD TN TX UT VT VA OMBUDSMAN Gene Delvecchio Luis Velez Phyllis Copeland Joe Nadenicek Ernest Blankenship Israel Anderson Stephanie Bernkopf John Daniel PHONE (717)772-8951 (787)384-8614 (803) 898-3997 (N) (800) 8 19-9001 (405) 773-3836 (S) (800) 438-3367 (615)532-6262 (N) 800-734-36 19 (512)239-5319 (N) (800) 447-2827 (801)536-4479 (N) (800)458-0 145 (804)698-4311 (S) (800) 592-5482 TECH. ASST. DIR. Cecily Beall Maria Rivera Pam Annarumtno James Robinson Tim Rogers Linda Sadler Tamra Shae-Oatman Ron Reece Judy Mirro Richard Rasmussen PHONE (215)656-8709 (N) (800) 722-4743 (787) (787) 294-0101 (401)222-6822X7204 (S) (800)253-2674 (803) 898-3981 (N) (800) 8 19-9001 (605)773-3151 (S) (800) 438-3367 (615)532-8012 (N) (800) 734-36 19 (512)239-1066 (N) (800) 447-2827 (801)536-4091 (N) (800) 270-4440 (802)241-3745 (S) (800) 974-9559 (804) 698-4394 (S) (800) 592-5482 VI WA Marylyn A. Stapleton Bernard Brady (340)774-3320 xSI67 (360) 407-6803 VW Dave Bassage (304) 558-5929 X203 Fred Durham (304) 926-36474 (S) (800) 982-2474 Wl WY Note: (S) = State Pam Christenson Dan Clark (N) = National (608) 267-9384 (N) (800) 435-7287 (307) 777-7388 Renee Lesjak Charles Raffelson (608)267-6153 (N) (800) 435-7287 (307) 777-7347 Compliance Assistance Centers are innovative virtual (telecommunications based) centers which help small and medium-size businesses understand and comply with federal environmental regulatory requirements. Tracy Back (202-564-7076) serves as EPA's contact for the Centers. Ten Compliance Assistance Centers have been sponsored by EPA as of Fall, 2000. To reach all the centers, access the Internet at www.assistancecenters.net. Brief descriptions of each, as well as individual web sites, are listed below: • National Metal Finishing Resource Center Provides comprehensive environmental compliance, technical assistance and pollution prevention information to the metal finishing industry, www.nmfrc.org • Printer's National Compliance Information Assistance Center (PNEAC) Provides compliance and pollution prevention fact sheets, case studies, and training, as well as two e-mail discussion groups on technical and regulatory issues, www.pneac.org or 888-USPNEAC (888-877-6322) • CCAR GreenLink™ (Automotive Compliance Information Assistance Center) Helps the automotive service and repair community identify flexible, common sense ways to comply with environment^ requirements, www.ccar-greenlink.org ------- National Agriculture Compliance Assistance Center Serves as the "first stop" for information about environmental requirements that affect the agriculture community. www.epa.gov/oeca.ag or 888-663-2155 ChemAlliance (Chemical Manufacturers) Provides innovative web site features to direct chemical manufacturers to information resources and plain-language compliance material, www.chemalliance.org Local Government Environmental Assistance Network (LGEAN) Serves as a "first-stop-shop" by providing environmental management, planning, and regulatory information for local government officials, managers and staff, www.lgean.org or 877-TO-LGEAN (877-865-4326) Paintings and Coatings Resource Center Provides regulatory compliance and pollution prevention information to printed wiring board manufacturers, industry vendors and suppliers, and others, www.paintcenter.org Printed Wiring Board Resource Center Provides regulatory compliance and pollution prevention information to organic coating facilities, industry vendors, suppliers, and others, www.pwbrc.org Transportation Environmental Resource Center (TERC) Provides compliance assistance information for each mode of transportation - air, shipping and barging, rail, and trucking. www.transource.org or 888-459-0656 Federal Facilities Compliance Assistance Center (FedSite) The "first-stop" for information about environmental laws and regulations that affect Federal departments and agencies. www.epa.gov/oeca/fedfac/cfa PA's Small Business Compliance Policy, revised Spring 2000, is intended to promote environmental compliance among small usinesses by providing incentives for voluntary discovery, prompt disclosure and correction of violations. Under this policy, EPA 'ill eliminate or reduce civil penalties provided the small business satisfies certain criteria. Additional information about the revised olicy is available from Ginger Gotliffe at 202-564-7072 or at www.es.epa.gov/oeca/smbusi.html. PA's Office of Enforcement and Compliance Assurance has established the Clean Air Act Compliance Assistance inforcement Policy for Small Businesses. This policy provides small businesses with a limited grace period to correct violations evealed during requested assistance from a State Small Business Assistance Program established under Section 507 of the Clean Air kCt Amendments. Additional information about the policy can be obtained by requesting Item 1-13 from EPA's Small Business )mbudsman's Office. Call 800-368-5888 or 202-260-1211; there is no charge for the publication, 'he Small Business Environmental Home Page ( www.smallbiz-enviroweb.org/compliance.html) provides access to additional ompliance assistance tools including regulatory updates focused on small business, a general regulatory calendar, and links to state nvironmental agencies, SBAPs, and funding information, as well as to regulatory search sites. The Home Page contact is Audrey lelanko (412-577-2649). 'he Small Business Ombudsman Update, published semi-annually, is an excellent source of environmental information of special iterest to small businesses. The Update provides the status of high visibility actions, and descriptive and contact information for EPA s well as State programs and initiatives. Copies can be obtained at no charge by calling 800-368-5888 or visiting www.epa.gov/sbo. publications for Small Businesses is a list of publications compiled to help small businesses and other interested parties understand invironmental trends, requirements, and regulations. This list, and the publications cited, are free and are available from EPA's Small Susiness Ombudsman at 202-260-0490 or 800-368-5888 or at the web site www.epa.gov/sbo. •PA's Office of Policy, Economics, and Innovation is home to the Agency's Reinvention Initiatives which include a number of >rograms and activities of particular interest to small businesses: Environmental Management Systems provide information on policies, tools, and case studies related to EMS use and development. Call Dave Guest at 202-260-0571 or access www.epa.gov/ems. National Environmental Performance Track is a voluntary recognition program for companies that achieve high levels of environmental protection. Call toll-free 888-339-PTRK or access www.epa.gov/performancetrack. Partners for the Environment is a collection of voluntary programs that are available to help participants improve environmental performance. Call Rebecca Nachtrieb at 202-260-7423 or see www.epa.gov/partners. ------- Project XL and XL Communities are experimental projects designed to test alternative regulatory strategies that promise better environmental and public health protection than that provided through existing regulations. Check www.epa.gov/projectxl o contact Donna Perla at 202-260-0495. SBREFA offers expanded opportunities for small entities to participate in the development of certain regulations. Call Tom Kell> at 202-564-0400 or see www.epa.gov/sbrefa. The Small Business Ombudsman serves as the gateway for small businesses to contact EPA and an internal advocate for small business interests within the Agency. Call Karen Brown at 202-260-0490 or use the toll-free Hotline 800-368-5888, or acces: www.epa.gov/sbo. Stakeholder Involvement is highlighted through mechanisms and tools designed to increase the public's role in environmental decision-making and to make their involvement more meaningful. More information is available at www.epa.gov/stakeholders Through the Sustainable Industry Program, EPA works in partnership with selected industry sectors (composed predominantly of small businesses) to devise new and better ways to reduce pollution and conserve resources. The Sustainable Industry Program aims to provide incentives and remove barriers for companies to continuously improve their environmental performance, while easing the costs and burdens of regulation. Contact Bob Benson at 202-260-8668 or visit www.epa.gov/sustainableindustry/. Design for Environment (DfE) helps business incorporate environmental considerations in the design of products, processes, and technical management systems and examine cross-media impacts, energy and resource use, and the risks from unregulated hazardous chemicals. To learn more, call John Sparks at 202-260-1682 or access www.epa.gov/dfe. Energy Star Small Business is designed to foster efforts to achieve superior energy performance and prevent air pollution while increasing the value of a small business. For Energy Star information, visit www.epa.gov/energystar or call 888-STAR YES (888-782- 7937) or contact Jerry Lawson at 202-564-9314 or Dona Canales-Higgins at 202-564-1353. EPA's efforts in support of Pollution Prevention (P2) are centered in the Office of Pollution Prevention and Toxics (OPPT). OPPT works to promote pollution prevention both inside and outside the Agency in several ways, such as using voluntary pollution reduction programs, engaging in partnerships, providing technical assistance, funding demonstration projects, and incorporating cost-effective pollution prevention alternatives into regulations and other initiatives. More information is available from Dave Kling at 202-260-3557 or at www.epa.gov/p2. The Pollution Prevention Resource Exchange (P2Rx) is a network of nine regional pollution prevention centers that offer a variety of resources, including information for specific industry sectors, training, libraries, referrals, and research. P2Rx provides information that is easily accessible and easy to search; collects, synthesizes and updates technical information; and identifies experts and other sources of information. Contact Jini Cook at 217-244-6553 or via e-mail at icook@wmrc.uiuc.edu or visit www.epa.gov/p2/p2rxfact.htm. P2Rx Contacts: Regions 1-2 (ME, NH, VT, MA, CT, Rl, NY) Andy Bray 617-367-8558x306 www.newmoa.org Regions 3-4 (NC, SC, VA, DE, NJ, WV, GA, KY, TN, MS, FL, AL, MD, PA) John Calcagni 919-715-6534 wrrc.p2pays.org Region 5 (MN, Wl, IN, OH, Ml, IL) Deb Jacobson 630-472-5019 www.glrppr.uiuc.edu Region 6 (TX, NM, OK, AR, LA) Eddie Gonzalez 915-747-6273 www.p2.utep.edu Region 7 (IA, NE, KS, MO) Rick Yoder, PE 402-472-1183 www.D2.ric.org • Region 8 (CO, MT, ND, SD, UT, WY) Dr. Michael P. Vogel, Director 406-994-3451 www.montana.edu/wwwpeaks Region 9 (AZ, CA, HI, NV) Isao Kobashi 408-566-4560 www.westp2net.org Region IO:(WA, ID, OR.AK) Catherine Dickerson 206-223-1151 www.pprc.org Islands (HI. AS, GU, PR, VI) Jackie Miller 808-956-7361 www2.hawaii.edu/-wrrc/lslandsP2.html ------- Support from EPA Regions EPA Regional Offices have designated liaisons and ombudsmen to help small businesses and states within their geographical area with issues related to environmental compliance, regulations, and programs. EPA Regional Regulatory Small Business Liaisons: Region I (CT, ME, MA, NH, Rl, VT) Region 2 (NJ, NY, PR, VI) Region 3 (DE, DC, MD, PA, VA, WV) Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Region 5 (IL, IN, Ml, MN, OH, Wl) Region 6 (AR, LA, NM, OK, TX) Region 7 (IA, KS, MO, NE) Region 8 (CO, MT, ND, SD, UT, WY) Region 9 (AZ, CA, HI, NV, AS, GU) Region 10 (AK, ID, OR, WA) Dwight Peavy John Wilk Toll Free or David Byro Annette Hill Glynis Zywicki Toll Free or David Gray Janette Lambert Robert Laidlaw Mark Samolis Bill Dunbar 617-918-1829 212-637-3918 800-221-8711 215-814-5563 404-562-8287 312-886-4571 800-887-6063 214-665-2200 913-551-7768 303-312-7064 415-744-2331 206-553-1203 EPA Office of Solid Waste and Emergency Response/Superfund Ombudsmen: Headquarters (Washington, D.C.) Region I (CT, ME, MA, NH, Rl, VT) Region 2 (NJ, NY, PR, VI) Region 3 (DE, DC, MD, PA, VA, WV) Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Region 5 (IL, IN, Ml, MN, OH, Wl) Region 6 (AR, LA, NM, OK, TX) Region 7 (IA, KS, MO, NE) Region 8 (CO, MT, ND, SD, UT, WY) Region 9 (AZ, CA, HI, NV, AS, GU) Region 10 (AK, ID, OR, WA) Bob Martin John Smaldone TOLL FREE George Zachos Martin Freeman TOLL FREE Ken Kryszczun TOLL FREE Kathleen Curry TOLL FREE Doug Ballotti Jeff Clay TOLL FREE Arnold Ondarza TOLL FREE Craig W. Smith, P.E. TOLL FREE Sonya Pennock TOLL FREE Sally Seymour Debbie Schechter TOLL FREE Lauri Hennessey 202-260-5715 617-918-1291 888-283-7626 732-321-6621 732-906-6933 800-438-2474 215-814-3311 800-241-1754 404-562-9548 800-621-8431 312-886-4752 312-353-6261 800-533-3508 214-665-6790 800-223-0425 913-551-7683 800-227-8917x6025 303-312-6600 800-231-3075 415-744-1022 415-744-2178 800-424-4372 206-553-6638 EPA Region I's New England Environmental Assistance Team (NEEAT) helps New England small businesses involved in printing, wood furniture manufacturing, metal finishing, or auto repair/auto body business, with compliance and ways to cut pollution and waste. Call 800-906-3328 for more information. Call 617-918-1718 for a copy of Financing Pollution Prevent/on Investments: A Guide for Small and Medium-Sized Businesses. EPA Region 3's Business Assistance Center, a non-regulatory office offering fast answers to the regulated community's questions, also helps explore new options and ways to eliminate waste and improve competitiveness. Assistance is available to small and mid-sized businesses in the Mid-Atlantic states (DE, DC, MD, PA, VA, WV). Also available: Grasping for Air, The Small Business Guide to Key Federal & State Air Regulations. Call 800-228-871 I or visit the Center's web site: www.epa.gov/region03/sbac. 10 ------- Training for Small Businesses EPA Small Business Training is a national outreach effort which provides industry-specific telecasts, videotapes, and manuals on air rules affecting small businesses. Contact Dennis Doll at 919-541-5693 or visit www.epa.gov/oar/oaqps/eog/sbt.html. The National Environmental Training Center for Small Communities (NETCSC) improves the public health and environmental conditions of the nation's small communities by providing training and training-related information and referral services in the areas of wastewater, drinking water, and solid waste. Call 800-624-8301 or visit www.estd.wvu.edu/netc/netcsc homepage.html. Funding Opportunities EPA's Financing Guide for Recycling Businesses is designed to make the process of identifying and securing new sources of capital for new and expanding recycling enterprises more efficient. Contact Cathy Bruneske at 703-308-7898 or visit www.epa.gov/docs/epaoswer/non-hw/recYcle/finguide/index.htm EPA's Office of Research and Development (ORD) manages the Small Business Innovation Research (SBIR) program to fund development and commercialization of new environmental technologies. Competitive solicitations covering air and water pollution control, solid and hazardous waste management, pollution prevention and environmental monitoring are issued annually. Approximately 40 Phase I technologies are funded with $70,000 awards for 6 months. Phase I winners are invited to participate in Phase II solicitation from which about 10-15 Phase II technologies are funded with up to $295,000 over two years. Abstracts of awards, previous solicitations and various publications are available through the website at www.epa.fov/ncerqa/sbir, the SBIR Helpline at 800-490-9194, or from Jim Gallup at 202-564-6823. The Small Business Gateway (www.epa.gov/smallbusiness) web site provides information for small businesses interested in saving money and funding sources, as does the Small Business Environmental Home Page (www.smallbiz-enviroweb.org/funding.html). The Small Business Administration's (SBA) Financing programs and services assist clients in starting a business, developing a business plan, obtaining short- and long-term financing, marketing, and managing. SBA also provides management and technical assistance, business planning, financing, and access to federal contracts. Four types of SBA lending and equity investment programs are available: the 7(a) Loan Guaranty Program; the 7(m) MicroLoan Program (loans up to $25,000); the 504 Certified Development Company Loan Program; and the Small Business Investment Company Program. A full description of SBA programs and loans, SBIR solicitations, regional offices, and SBA lenders is available through a direct modem connection via 800-697-4636, or connect via the internet at www.5baonline.sba.gov. 800-8-ASKSBA (800-827-5722) directs callers to their nearest SBA District Office. EPA's Environmental Finance Program for Small Communities provides assistance in a community's search for creative approaches to funding an environmental project. EPA provides financial technical assistance to the regulated community and advice and recommendations to the Agency on environmental finance issues, trends, and options. A web page of environmental financial tools is available at www.epa.gov/efinpage or 202-564-1151. EPA's brochure entitled Solid Waste Funding: A Guide to Federal Assistance describes a variety of funding sources for solid waste research and management programs available to State and local governments, the general public and small businesses. Most of the funding available from EPA is in the form of grants and cooperative agreements. To order copies of this brochure, call the RCRA Hotline at 800-424-9346. For more information on EPA grant/cooperative agreement guidance, applications, and procedures, contact the EPA Grants Administration Division at 202-564-5315 or access the web site at www.epa.gov/epaoswer/osw/topics.htm. Small Business Procurement EPA's Office of Small and Disadvantaged Business Utilization (OSDBU) develops policy related to procurements and provides technical and management assistance to small, disadvantaged business enterprises, women-owned entities, Alaskan Indian/American Natives and HBCUs. For further information regarding procurement opportunities, contact the OSDBU main office at 202-564-4100 or Trina Porter at 202-564-4322. OSDBU's National Training Officer is Elaine Rice, 202-564-4141 or visit www.epa.gov/OSDBU for more information. OSDBU established a Mentor-Protege Program to improve the skills and expertise of small disadvantaged and women-owned businesses seeking opportunities through EPA contracts. Contact OSDBU staff at 202-564- 4100 to learn more about the Program. II ------- The OSDBU Outreach Center allows small, minority, and women-owned firms to come in to use its facilities to "surf" the Internet for business opportunities. Experienced personnel are available to provide assistance. The Outreach Center operates from 9:00 a.m. until 4:00 p.m.; appointments can be made by calling 202-564-4100. Contacts within the Office for Small and Disadvantaged Business Utilization are listed below: Director General Questions and Issues National Training Officer Jeanette Brown Trina Porter Elaine Rice 202-564-4100 202-564-4322 202-564-4141 OSDBU Minority and Women-Owned Business Program Coordinators: Headquarters Region I (CT, ME, MA, NH, Rl, VTO Region 2 (NJ, NY, PR, VI) Region 3 (DE, DC, MD, PA, VA, WV) Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Region 5 (IL, IN, Ml, MN, OH, Wl) Region 6 (AR, LA, NM, OK, TX) Region 7 (IA, KS, MO, NE) Region 8 (CO, MT, ND, SD, UT, WY) Region 9 (AZ, CA, HI, NV, AS, GU) Region 10 (AK, ID, OR, WA) Lupe Saldana Sharon Molden Otto Salamon Romona McQueen Rafael Santamaria or Matt Robbins Robert Richardson Debora Bradford Anthony Lamaster Maurice Velasquez Joe Ochab Michael Letourneau 202-564-5353 617-918-1062 212-637-3417 215-814-5155 404-562-8110 404-562-8371 312-353-5677 214-665-7406 913-551-7228 303-312-6862 415-744-1628 206-553-1187 EPA's Pollution Prevention Division's Environmentally-Preferable Purchasing Program is of interest to many companies, including small businesses, that manufacture, distribute, or provide "green" products and services-those that present fewer potential risks to the environment and human health. The Federal government (the single largest purchaser of goods and services in the US) is increasingly factoring environmental considerations into its procurement decisions. Small businesses can gain a vast amount of information concerning the Federal acquisition process in the booklet, Selling Environmental Products to the Government, which may be viewed at www.epa.gov/oppt/epp. or may be obtained in hard copy by calling the Pollution Prevention Information Clearinghouse at 202-260-1023. 12 ------- OTHER SMALL BUSINESS SUPPORT State and Local Resources States are a valuable resource for technical and environmental compliance assistance. In addition to the contacts for both the State Small Business Assistance Programs (found in the Small Business-Specific Services section of this Guide) and the Pollution Prevention Technical Assistance Programs (see below), they provide other resources such as toll free hotline numbers, State Small Business Ombudsmen, and information and assistance from their environmental agencies. Key state contacts can be found on the following web sites, which are funded by EPA's Small Business Division: www.smallbiz-enviroweb.org/seasbapweb.html and at www.epa.gov/ttn/sbap/offices.html. State Small Business Assistance Programs (SBAPs) were established originally by the Clean Air Act Amendments (CAAA) of 1990. These programs also offer help with other environmental media such as water and waste. Each state designates a Small Business Ombudsman (SBO) who operates the SBAP and helps small businesses understand state and Federal regulations. Contact information for the SBO for any state can be found in the Small Business-Specific Services section of this Guide or at www.epa.gov/ttn/sbap/offices.html. Many states have Pollution Prevention Technical Assistance Programs (TAPs). TAPs are an excellent resource for small businesses, as these Programs provide businesses with personalized assistance either by phone or in person. Many have technical specialists with expertise in particular industries. Some are associated with government agencies, while others are independent organizations. Services include free, confidential, on-site technical assistance; workshops; materials exchanges; publications; and training. These programs are specialized to help businesses reduce waste while maintaining or increasing profits. Contacts are listed by state below, or visit www.wpa.gov/p2/stateoffices.htm or www.epa.gov/opptintr/p2home.state.htm. STATE POLLUTION PREVENTION TECHNICAL ASSISTANCE PROGRAM CONTACTS Region I US EPA Region I Abby Swaine Ph: 617/918-1841 MA STEP Program Paul Richard Ph: 617/626-1042 Narragansett Bay Comm. James McCaughey Ph: 401/222-6680 Connecticut DEP Kim Trella Ph: 860/424-3234 Toxic Use Reduction Inst. Janet Clark Ph: 978/934-3346 Vermont ANR Gary Gulka Ph: 802/241-3626 Maine DEP Chris Rushton Ph: 207/287-7100 New Hampshire DES Stephanie D'Agostino Ph: 603/271-6398 NEWMOA Terri Goldberg Ph: 617/367-8558 Massachusetts OTA Scott Fortier Ph: 617/626-1090 Rhode Island DEM Richard Enander Ph: 401/222-4700 Region 2 US EPA Region 2 Danielle Fuligni Ph: 212/637-3584 Puerto Rico Environment Carlos Gonzales Ph: 809/765-7517x381 New Jersey DEP Melinda Dower Ph: 609/292-1122 NJTAP Laura Battista Ph: 973/596-5864 NY DEC-P2 Unit Mary Werner Ph: 518/457-2553 Region 3 US EPA Region 3 Jeff Burke Ph: 215/814-2761 Delaware DNR Andrea Kreiner Ph: 302/739-3822 MD Dept of Environment Laura Armstrong Ph: 410/631-4119 PA Dept of Environ. Meredith Hill Ph: 717/783-8727 13 ------- PA Technical Assistance Jack Gido Ph: 814/865-0427 Virginia DEQ Sharon K. Baxter Ph: 804/698-4344 West Virginia DEP-OWR Leroy Gilbert Ph: 304/484-6269 Region 4 US EPA Region 4 Dan Ahern Ph: 404/ 562-9028 Kentucky DEP Vicki Pettus Ph: 502/564-6716 South Carolina DHEC Robert Burgess Ph: 803/898-3971 Alabama DEM - P2 Unit Gary Ellis Ph: 334/213-4303 Kentucky P2 Center Cam Metcalf Ph: 502/852-0965 Tennessee DEC Angle Pitcock Ph: 615/532-0760 Florida DEP - P2 Program Julie Abcarian Ph: 850/488-0300 Mississippi DEQ Thomas E. Whitten Ph: 601/961-5241 Georgia DNR- P2AD Jancie Hatcher Ph: 404/651-5120 NC DEHNR Gary Hunt Ph: 919/715-6500 Region 5 US EPA Region 5 Phil Kaplan Ph: 312/353-4669 Michigan DEQ Marcia Hogan Ph: 517/373-9122 MN Off. Environ. Assist. Phillip Muessig Ph: 651/215-0204 Nat'l Farmstead Program Liz Nevers Ph: 608/265-2774 Illinois EPA Kevin Greene Ph: 217/785-0833 Minnesota (MN TAP) Cindy McComas Ph: 612/627-4556 Ohio EPA Michael Kelley Ph: 614/644-3469 IL Waste Mgmt & Res. Ctr. Tim Lindsey Ph: 217/333-8955 Indiana DEM John Chavez Ph: 317/233-6658 MN Pollution Control Agency MN Technology Inc. Cindy Hilmoe Kevin O'Donnell Ph: 651/296-7783 Ph: 612/672-3446 University of Wisconsin Rick Grote Ph: 608/265-3055 Clean Manufacturing Tech & Safe Materials Institute Alice Smith Ph: 765/463-4749 Wisconsin DNR Lynn Persson Ph: 608/267-3763 Region 6 US EPA Region 6 Eli Martinez Ph: 214/665-2119 New Mexico ED Patricia Gallagher Ph: 505/827-0677 Arkansas IDC Alford Drinkwater Ph: 501/682-7325 Oklahoma DEQ Dianne Wilkins Ph: 405/702-6116 Gulf Coast Hazardous Substance Research Margaret Aycock Ph: 409/880-8897 Louisiana DEQ Gary Johnson Ph: 504/765-0739 Texas NRCC Kathey Ferland Ph: 512/239-3177 Louisiana TAP Univ. of New Orleans Ph: 504/286-6305 TXManuf Assist Ctr Conrad Soltero Ph: 915/747-5930 Lower Colorado River Authority Mark Johnson Ph: 512/473-3200 Region 7 US EPA Region 7 Marc Matthews Ph: 913/551-7517 Kansas DHE Janet Neff Ph: 785/296-0669 Iowa DNR Jeff Fiagle Ph: 515/281-5353 KSU - P2 Institute Sherry Davis Ph: 785/532-6501 IA Waste Reduction Ctr. Christine Twait Ph: 319/273-8905 Missouri DNR - TAP David Goggins Ph: 573/526-6627 IOWA DED Linda King Ph: 515/242-4761 Nebraska DEQ, P2 Office Ben Hammerschmidt Ph: 402/471-6988 14 ------- MAMTC Anne Brown Ph: 316/276-9505 NE Business Development Center Rick Yoder Ph: 402/472-1183 Region 8 US EPA Region 8 Linda Walters Ph: 303/312-6385 South Dakota DENR Dennis Clarke Ph: 606/773-4254 Colorado DHE Parry Burnap (OE-B2-PPU) Ph: 303/692-2975 Utah DEQ Sonja Wallace Ph: 801/536-4477 Montana P2 Program Michael P. Vogel Ph: 406/994-3451 Wyoming DEQ Stephen Roseberry Ph: 307/777-6105 ND Dept. of Health Jeffrey L Burgess Ph: 701/328-5150 Region 9 US EPA Region 9 Eileen Sheehan Ph: 415/744-2190 CA Toxic Substance Control Kathy Barwick Ph: 916/323-9560 Arizona DEQ Jacqueline Maye Ph: 602/207-4607 UCLA P2 Center Billy Remain Ph: 310/825-2654 NV Sm Bus Development Center Kevin Dick Ph: 775/689-6677 California EPA Terri Cronin HI Dept. of Health Marilyn Aguilar Ph: 808/586-7496 CA Energy Comm. David Jones Ph: 916/654-4554 Region 10 US EPA Region 10 Carolyn Gangmark Ph: 206/553-4072 Washington DEC Lynn Helbrecht Ph: 360/407-6760 Alaska DEC Marianne See Ph: 907/269-7586 Idaho DEQ Katie Sewell Ph: 208/373-0465 Oregon DEQ Marianne Fitzgerald Ph: 503/229-5946 Pacific Northwest P2 Resource Center Madeline Sten Ph: 206/223-1151 Washington State University Carol Reisenberg Ph: 509/335-1576 Compliance Support EPA has several Internet sites that provide useful compliance assistance information and materials for small businesses. Many public libraries provide access to the Internet at minimal or no cost. EPA's Small Business Home Page (www.epa.gov/sbo) is a good place to start because it links with many other related web sites. Other useful web sites include: EPA's Home Page (www.epa.gov) Compliance Assistance Home Page (www.epa.gov/Qeca/oc) Clean Air Applicability Determination Index (http://es.epa.gov/oeca/eptdd/adi) Technology Transfer Network (www.epa.gov.ttn/) Office of Site Remediation (www.epa.gov/oeca/osre) Office of Regulatory Enforcement (www.epa.gov/oeca/ore) RCRA On-line (www.epa.gov/rcraonline/) Enviro$en$e (http://es.epa.gov/) The Incentives for Self-Policing Policy (or "Audit Policy") serves to encourage regulated entities through incentives to voluntarily discover, promptly disclose, expeditiously correct, and prevent violations of federal environmental requirements. In addition, the policy is intended to improve the frequency and quality of environmental auditing and self-monitoring. More detailed information is available from Catherine Dunn at 202-564-2629 or at http://es.6pa.gov/oeca/ore/apolguid.html.. 15 ------- The Small Business Source Book on Environmental Auditing provides information on environmental auditing resources relevant :o small businesses. Auditing is a valuable tool that helps minimize liability, avoids compliance costs associated with new projects, and dentifies opportunities for improved operating practices. The Source Book is available by calling EPA's Small Business Division at 800- 568-5888 or by visiting the web site www.epa.gov/sbo. To assist the regulated community, including small businesses, in conducting environmental audits, EPA is issuing a set of Voluntary Environmental Compliance Audit Protocol manuals. Each protocol offers guidance on key requirements, defines regulatory :erms, and provides an overview of the federal laws affecting a particular environmental management area. The protocols can be ibtained by contacting Richard Satterfield at 202-564-2456 or at EPA's web site: www.epa.gov/oeca/ccsmd/profile.html. Compliance Assistance Tools is a booklet which provides a brief outline of resources and tools currently available or under levelopment for over a dozen industries. The booklet, which includes databases, documents, web sites, videos, plain language guides .nd contact information, is available through EPA's Office of Compliance. To receive a copy, call 800-368-5888 and request Item B-8. W Facility Reporting: Guidance Documents were developed for a number of the industries subject to the TRI reporting equirements (EPCRA 313). In addition to these Guides, a document entitled EPCRA 313 Questions and Answers is available. These 3uides provide clear and concise explanations of the mandates and reporting requirements. Contact Frank Neuman at 202-260-1772. IPA's booklet, The Clean Air Act Amendments of 1990: A Guide for Small Businesses, provides small businesses with a brad >verview of the Act's complex requirements and the effects they are likely to have, in general, on small business. The Guide provides ontacts for obtaining additional information. Accompanying the booklet is a four-page summary entitled What A Small Business Should '.now About the Clean Air Act. Copies can be obtained from the EPA Small Ombudsman's Office at 202-260-0490 or 800-368-5888. iPA's annual Compliance Assistance Activity Plan is a compilation of compliance assistance activities planned agency-wide for seal year 2001 (FYOI). The Plan only includes EPA activities and partnership activities in which EPA is substantially involved and icludes projects from all regional and program offices. The first version of the Plan (fiscal year 2001) is being finalized for late 2000 nd will be available to the public. A draft version can be reviewed at www.seattle.battelle.org/epa-icaa; hard copies can be obtained •om the OECA Information Center, docket #EC-2000-OOI at 202-564-2572, via e-mail at docket.oeca@epamail.epa.gov or by mail t US EPA, OECA Docket, Docket # EC-2000-OOI, 1200 Pennsylvania Ave, NW, Washington, D.C. 20460. k Compliance Assistance Clearinghouse, launched by the Agency in the Fall of 2000, serves as a central depository of compliance ssistance information and resources. It is a web site that provides: easy access to a network of compliance assistance providers; comprehensive list of compliance assistance tools and materials; and a forum for providers to share the latest information to icilitate collaboration and avoid duplication. Contact Emily Chow at 202-564-7071 or chow.emily@epa.gov for additional information. Compliance Guides are published by EPA for rules expected to have a significant economic impact on a substantial number of small intities. These Guides, written in plain language, state actions a small entity must take to comply with a rule or group of rules. For opies of Compliance Guides, call EPA's Regulatory Management Staff at 202-564-5480 or the Small Business Advocacy Chair web ite at www.epa.gov/sbrefa. ;PA's Office of Compliance periodically produces Enforcement Alerts. Each Alert is intended to inform and educate the public nd regulated community of important environmental enforcement issues, recent trends, and significant enforcement actions. The "(formation contained in each issue should help the regulated community anticipate and prevent violations of federal environmental iws and applicable regulations that could otherwise lead to enforcement action. All current and back issues can be found at yww.epa.gov/oeca/ore7enfalert. or by contacting Virginia Bueno at 202-564-8684. "he OPPT New Chemicals Prenotice Branch assists potential submitters of pre-manufacture notices (PMNs) under the Toxic Substances Control Act (TSCA) in determining whether their chemical substances require PMNs and for compliance with procedural, echnical or regulatory requirements prior to submitting a PMN. Contact Dave Schutz at 202-260-8994; Miriam Wiggins-Lewis at [02-260-3937; or Adella Watson at 202-260-3752. For questions about forms, publications, etc., call the TSCA Hotline: 202-554- 404; Fax: 202-554-5603; e-mail: tscahotline@epamail.epa.gov. The Office of Solid Waste (OSW) provides information regarding appropriate Disposal of Solid and Hazardous Waste to small >usinesses using paper and electronic resources. Fact sheets such as Managing Used Oil: Advice for Small Businesses are available by :ontacting David Nicholas at 202-260-4512, or by visiting www.epa.gov/epaoswer/hazwaste/recycle/usedoil/usedoil.htm. Other helpful veb sites are www.epa.gov/epaoswer/osw/rrrold.htm, www.epa.gov/epaoswer/osw/index.htm, and vww.epa.gov/epaoswer/hazwa5te/ldr/dyespigs.htm. 16 ------- Education and Training EPA provides education and training to the regulated community, some of which addresses the needs and concerns of small businesses. Below are education and training assistance programs arranged according to the Office that provides primary support for the effort. The Office of Air and Radiation (OAR) has an Education and Outreach Group (EOG) which has a national effort focused on training for small businesses, providing industry-specific telecasts, videotapes, and manuals on air rules affecting small businesses. Contact Dennis Doll at 919-541-5693 or by e-mail: doll.dennis@epa.gov. This small business training effort aims to helps small businesses comply with new air rules. During telecasts, U.S. EPA rule writer explains the rule to viewers. Viewers' faxed or phoned-in questions are answered on the air by the experts. A free manual containing references and resources accompanies the telecast. Tapes of telecasts and manuals are available to State and local agencies to add their own agency-specific guidelines and/or distribute. State and local air agency inspectors regularly view these telecasts, giving regulators and the regulated small business community the opportunity to receive the same information on new rules, www.epa.gov/oar/oaqps/eog/. Partnerships are developed among various parts of EPA and other Federal agencies, State governments and agencies, local agencies, universities and colleges, industry, and trade associations. These partners co-sponsor telecasts by providing speakers, organizing viewing sites, advertising to small businesses, and duplicating materials for viewers. Other telecasts developed by associations or universities may have little or no U.S. EPA participation but could be helpful to small businesses. These telecasts are aired on the Air Pollution Distance Learning Network as time and resources permit. EOG provides the Air Pollution Training Institute (APTI-within OAR's Office of Air Quality Planning and Standards) self-instructional training materials to small business compliance assistance providers, e.g., Small Business Assistance Programs, Small Business Ombudsmen. Delivery methods include classroom, telecourse, self-instructional courses and the web. APTI also supports State, local and tribal programs through special course and workshop offerings and through the development of internal training programs. Details are available at www.epa.gov/airprogm/oar/oaqps/eog/apti.html. OAR's Ozone Depletion Resource Center: Information for Businesses is a source for information regarding CFCs, many refrigerants, related regulations, and guidance. Visit www.epa.gov/ozone/resource/business.html for details. The Office of Solid Waste and Emergency Response (OSWER) has several training initiatives, a number of which were developed specifically with small businesses in mind. Details concerning these training modules can be found at www.epa.gov/owswercepp.ap- trai.htm. They include: • "Plan in Hand" Training Small Businesses which focuses on chemical accident prevention and Risk Management Programs. It includes materials that will help small businesses develop workshops tailored to their individual needs. • EPCRA Hotline Training Module, an accidental release prevention program. The Center for Chemical Process Safety (CCPS) Grant Project, an EPA-funded project by the American Institute of Chemical Engineers' Center for Chemical Process Safety to develop a Risk Management Program training for small- and medium-sized enterprises. • Superfund Hotline Training Modules provide an introductory overview of EPA regulations under the Emergency Planning and Community Right-to-Know Act (EPCRA) and the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA). OSWER's Risk Management Program & Chemical Safety for Businesses web site is home to information regarding EPA's Risk Management Program, RMP and chemical software, and EPCRA Tier II information, www.epa.gov/swercepp/bus-ind.htm The Office of Prevention, Pesticides, and Toxic Substances (OPPTS) supports the Pesticides and Worker Safety Program. This Program strives to protect workers performing hand labor operations in fields treated with pesticides, workers at farms, forests, nurseries, and greenhouses, and pesticide handlers who mix, load, apply, or otherwise handle pesticides. www.epa.gov/oppfead I safety/workers/training.htm The Office of Water (OW) sponsors the Watershed Academy which provides training and information on implementing watershed approaches to local, state, tribal, and federal officials and private practitioners of watershed management. Information about these courses the Academy offers, as well as contact information for watershed courses that are taught by others is available at www.epa.gov/owow/watershed/wacademy.html. Course descriptions, information about EPA-sponsored watershed training courses, and other EPA Training Programs can be accessed when you click on "Training" on the OW Home Page: www.epa.gov/ow/. Some of the training courses offered include: 17 ------- BASINS (Better Assessment Science Integrating Point and Nonpoint Sources) Drinking Water Academy Pretreatment Course Permit Writers' Course Storm Water Permitting and Management Training Water Quality Standards Academy Whole Effluent Toxicity (WET) Training Course The Office of Small and Disadvantaged Business Utilization (OSDBU) conducts scheduled counseling sessions to provide "hands-on" assistance and guidance for small businesses seeking to do business with EPA. Most sessions are two parts: the first focuses on how to market your firm to EPA, including information on doing business electronically; and the second part of the session provides an opportunity to market one-on-one to EPA program officials. For more information on the sessions and attending contact Elaine Rice at 202-260-4899. EPA's Electronic Training Resources provide education and training for small businesses through the following web sites: U.S. EPA Small Business Gateway Page - www.epa.gov/5mallbusiness/ U.S. EPA Small Business Assistance Program - www.epa.gov/ttn/sbap/ U.S. EPA Small Business Ombudsman - www.epa.gov/sbo Other helpful web sites: Small Business Environmental Home Page - www.smallbiz-enviroweb.org/ Small Business Development Centers - www.sbaonline.sba.gov/SBDC/ Mentoring Programs The Institute for Corporate Environmental Mentoring (ICEM) operates The Mentor Center, funded in part through an EPA cooperative agreement with the National Environmental Education and Training Foundation. To explore your mentoring options, visit the web site: www.mentor-center.org EPA's Guide to Developing Mentoring Programs for Small Businesses assists trade associations and federal, state, and local regulatory agencies by providing effective ways to develop and implement compliance assistance mentoring programs for small businesses. For additional information, call Ginger Gotliffe at 202-564-7072. EPA's Office of Small and Disadvantaged Business Utilization (OSDBU) operates a Mentor-Protege Program which provides assistance to small disadvantaged and women-owned businesses in strengthening their technical, administrative, and managerial skills. The Program's goal is to increase the number of these businesses successfully competing for contract opportunities with EPA. Contact the OSDBU office at 202-564-4100. Rulemaking and Regulations EPA publishes the Semiannual Agenda of Regulatory and Deregu/otory Actions to update the public about regulations currently under development, reviews of existing regulations, and rulemakings completed or canceled since the last Agenda. Also, each EPA Program Office maintains a Docket Center where the public can review the Agency's rulemaking materials, read Federal Register notices, public comments sent to EPA, and all other major documents generated as a regulation is being developed. The Docket also provides a repository for any comments the public wishes to make on any rule. Additionally, the Agency's Small Business Ombudsman provides guidance and explanations of environmental regulations. Hotline: 800-368-5888; DC area: 202-260-1211 Rulemakings Affecting Small Entities EPA indicates if an action is expected to have an impact on small businesses, governments, or nonprofit organizations within the section of the Agenda entitled "Small Entities Affected." Copies of the Agenda are available at no charge. To be placed on the mailing list for copies of future editions, please contact Janice Gray-Ndunguru by mail at (MC 1806A), 1200 Pennsylvania Avenue NW, Washington, DC 20460; or electronically at ndunguru.janice@epa.gov; or by phone at 202-564-6572. Congress has created a number of requirements that agencies must meet when they issue regulations. These requirements are designed to support the creation of quality regulations and protect the rights of people affected by agencies' rules. These requirements are contained in the Administrative Procedure Act, the Regulatory Flexibility Act as amended by the Small Business Regulatory Enforcement Fairness Act, the Unfunded Mandates Reform Act, the Paperwork Reduction Act, the National Technology Transfer 18 ------- and Advancement Act, and the Congressional Review Act. Information on many of these statutes is available at www.law.cornell.edu/uscode. The Regulatory Flexibility Act (RFA), section 610, requires that within ten years of promulgation an agency review those regulations that have or will have a significant economic impact on a substantial number of small entities. The results of these reviews determine whether a rule continues unchanged, is amended, or withdrawn. Forthcoming 610 reviews are announced in the "Prerule" section of the Agenda. Small entities are encouraged to provide comments on the need to change these rules, and about how rules could be made clearer or more effective, or regarding conflicting or overlapping requirements with other Federal or State regulations. Comments should be directed to the contact person listed in the Agenda entry. General questions about EPA's 610 review program or suggestions for other rules to be reviewed should be directed to Philip Schwartz (MC I806A), 1200 Pennsylvania Avenue NW, Washington, DC 20460; fax: 202-564-7299, e-mail: schwartz.philip@epa.gov. The President has also ordered that agencies meet a number of requirements when issuing regulations. Of particular significance for EPA rulemakings are Executive Orders 12866 (Regulatory Planning and Review), 13045 (Children's Health Protection), 13084 (Consultation and Coordination with Indian Tribal Governments), and 13132 (Federalism). You can find information on these and other Executive orders at www.library.whitehouse.gov. Accessing Federal Register Documents Many local libraries maintain paper copies of or provide electronic access to both the Federal Register and the Semiannual Regulatory Agenda, or they can direct you to a source for these documents. EPA provides notice via e-mail of the Agency's 12 Federal Register (FR) document collections which include: air; water; wastes and emergency response; pesticides; toxic substances; right-to-know and toxic release inventory; environmental impacts; endangered species; meetings; the Science Advisory Board; daily full-text notices with page numbers; and general information. For more information and to subscribe via our FR Web site, visit: www.epa.gov/fedrgstr/subscribe.htm. If you have e-mail without full Internet access, please send an e-mail to envsubset@epa.gov to request instructions for subscribing to the EPA Federal Register list servers. Several web sites allow access to the full text of Federal Register documents. The Government Printing Office site has a number of databases online including the Unified Agenda and the Federal Register going back to 1994. This site is the official source for the electronic Federal Register. It provides public access via Telnet, Internet, and dial-up connection and is located at www.access.gpo.gov. EPA's site, www.epa.gov/fedrgstr. has environmental rules issued by EPA and other Federal agencies dating back to October 1994 and lets you search by date, page citation or keyword. It includes links to the Regulatory Information Service Center and Government Printing Office sites. Plain Language EPA established a pilot program aimed at improving both the clarity and comprehension of regulatory language. Under the pilot, a number of regulations cutting across all program areas have been written or revised using more concise language and restructured to allow users to find information more quickly. For more information, contact Jane Stewart-Yeager at 202-564-6559. Some of the EPA regulations and requirements now available in "plain English" include: National Emission Standards for Hazardous Air Pollutants: Publicly Owned Treatment Works (Proposal) • National Emission Standards for Hazardous Air Pollutants for Manufacturing of Nutritional Yeast (Proposal) • Hazardous Remediation Waste Management Requirements (HWIR-media) Air Quality Index Reporting (Proposal) • Revision of Existing Variance and Exemption Regulations to Comply with the Safe Drinking Water Act (Proposal and Final) • Reimbursement to Local Governments for Emergency Responses to Hazardous Substances Releases (Interim Final) • Emergency Planning and Community Right-to-Know Programs; Amendments to Hazardous Chemical Reporting Thresholds, Streamlining Requirements (Proposal) • National Priorities List of Uncontrolled Hazardous Waste Sites (Proposals and Finals) • National Pollutant Discharge and Elimination System - Revision of the Water Pollution Control Program Addressing Storm Water Discharges (Proposal) Class V Injection Wells Underground Injection Control Regulations, Revisions (Proposal). 19 ------- Voluntary Programs EPA's Offices and Regions Conduct Voluntary Partnership Programs aimed at improving environmental performance. These partnership programs welcome small businesses as participants, and some reach out to them specifically (e.g., Sustainable Industry Program, Energy Star Small Business, and National Metal Finishing Strategic Goals Program). Descriptions of the voluntary programs are provided below, and also at the web site www.epa.gov/ooauieag/partners/programs list.html#ag. Also, details on the Agency's partnership programs are noted in the Partners for the Environment Brochure, or in Partners for the Environment - A Catalogue of Agency Partnership Programs. Both publications are available at no cost by calling Rebecca Nachtrieb at 202-260-7423 or via the Internet at www.epa.gov/partners/brochure.html. Agriculture AgSTAR promotes cost-effective methods for reducing methane emissions at dairy and swine operations through improved manure management. 202-564-9041 orwww.epa.gov/agstar ' Pesticide Environmental Stewardship promotes integrated pest management and reduces pesticide risk in agricultural and nonagricultural settings. 800-972-7717 or www.pesD.org Ruminant Livestock Efficiency reduces methane emissions from ruminant livestock operations. 202-564-9043 or www.epa.gov.rlep Air Quality Indoor Air Quality (Indoor Environments) promotes simple, low-cost methods for reducing indoor air quality risks. 202- 564-9733 or www.epa.gov/iaq Energy Efficiency And Global Climate Change Climate Wise reduces industrial greenhouse gas emissions and energy costs through comprehensive pollution prevention and energy efficiency programs. 202-260-4407 or www.wpa.gov/climatewise Coalbed Methane Outreach encourages profitable recovery and use of methane liberated from coal mines by helping identify viable technologies, markets and finance sources. 202-564-9468 or www.wpa.gov/coalbed Energy Star Programs and Labeling maximize energy efficiency in commercial, industrial, and residential settings by promoting new building and product design and practices. 888-STAR-YES or www.wpa.gov/energystar Energy Star Small Business helps small businesses learn ways to reduce energy consumption, and thus lower their costs by demonstrating low-cost and no-cost ways to cut energy usage. 888-STAR YES (888-782-7937) www.epa.gov/enregystar Landfill Methane Outreach reduces methane emissions from landfills by installing products to capture gases and produce electricity, steam, or boiler fuel. 202-564-9768 or www.epa.gov/lmop Natural Gas STAR encourages the natural gas industry to reduce leaks through cost-effective best management practices. 202-260-9793 or www.epa.gov/gasstar State and Local Outreach reduces greenhouse gas emissions from states and local communities by empowering officials with information and technical assistance. For details, call 202-260-4314 or visit www.epa.gov/globalwarming Voluntary Aluminum Industrial Partnership reduces perfluorocarbon gas emissions from aluminum smelting. 202-564-9044 Labeling Consumer Labeling Initiative promotes easier-to-read labels on household cleaners and pesticides to improve consumer safety. 202-260-3435 or www.epa.gov/oppintr/labeling Pollution Prevention Design for Environment helps businesses incorporate environmental considerations into the design of products, processes, and technical and management systems. 202-260-6710 or www.epa.gov/dfe Environmental Accounting increases business understanding of environmental costs and incorporation of these costs into routine operations. 202-260-3844 or www.epa.gov/oppintr/acctr 20 ------- Green Chemistry promotes the* design of chemical products and processes that reduce or eliminate the use and generation of hazardous substances. 202-260-3960 or www.epa.gov/dfe/greenchem Regulatory Innovation National Environmental Performance Track is designed to motivate and reward top environmental performance by recognizing companies which exceed minimum requirements and take extra steps to reduce and prevent pollution. Performance Track defines what it means to be a top environmental performer and provides incentives to motivate further improvements. More information can be obtained by calling 888-339-PTRK (888-339-7875) or by accessing the web site at www.epa.gov/performancetrack or inquiries can be e-mailed to ptrack@indecon.com. National Metal Finishing Strategic Goals Program involves a partnership with a predominantly small business sector, providing metal finishers with innovative pollution prevention techniques, resulting in a smarter way of operating that benefits both the environment and the industry's bottom line. 202-260-2748 or www.epa.gov/sustainableindustry/metfin.htm Project XL allows companies to test alternative approaches that achieve cleaner and cheaper environmental results than would be realized under existing requirements. For more information call 202-260-5754 or visit www.epa.gov/ProjectXL/. Sustainable Industry Program develops, tests, and implements industry-specific policy recommendations that will remove barriers to innovation and provide incentives for better environmental performance. Working largely with sectors comprised of small businesses, EPA staff learn traits and trends of a sector, and identify the drivers and barriers to improving environmental performance sector-wide. Call Bob Benson (202-260-8668) for more information or visit the Program web site: www.epa.gov/sustainableindustry. Research and Development Environmental Technology Verification Program verifies the performance characteristics of commercial-ready environmental technologies through the evaluation of objective and quality-assured data. Contact Penny Hansen at 202-564-3212 or www.epa.gov/etv. Transportation Transportation Partners Program fosters innovative transportation solutions nationwide to reduce air pollution, water contamination and habitat destruction. The programs focuses its attention on three broad types of emission reduction programs: community designs or redevelopment strategies that facilitate walking, bicycling, and transit; economic incentives and market-based approaches to overall trip reductions; and technology-based projects that improve the alternatives to single-occupant vehicle travel. 202-260-2769 or www.epa.gov/tt)/. Waste Management Waste Minimization National Plan reduces persistent, bioaccumulative, and toxic chemicals in hazardous waste. (703/308-9402) or www.epa.gov/wastemin. Waste Wise encourages business, government, and institutional partners to reduce municipal solid waste through waste prevention, recycling, and buying/manufacturing products with recycled content, benefiting their bottom lines and the environment. (800-EPA-WISE) or www.epa.gov/wastewise. Water Adopt Your Watershed! challenges citizens and organizations to join EPA and others who are working to protect and restore rivers, streams, wetlands, lakes, groundwater, and estuaries. (888-478-2051) or www.epa.gov/adopt Water Alliances for Voluntary Efficiency (WAVE) promotes water efficiency in hotels, schools, universities, and office buildings. (202-260-7288) or www.epa.gov/owm/genwave Regional Programs EPA's ten regional offices have set up voluntary programs aimed at addressing specific regional environmental priorities. Many of these include small businesses among their participants. Voluntary programs are listed below, according to Region, with a contact number provided for each: Region I (CT, ME, MA, NH, Rl, VT) Contact: 888-EPA-734I Massachusetts Environmental Results Program (ERP) (888-372-7341) 21 ------- Partners For Change PrintSTEP - "Simplified Total Environmental Partnership" StarTrack Region 2 (NY, NJ, PR, VI) Contact 212-637-3764 National Environmental Performance Partnership System NYC WasteLe$$ Region 2's National Estuary Program Region 2 Strategic Planning, National Environmental Performance Partnership System and the Government Performance and Results Act RegionB (DE, DC, MD, PA, VA, WV) Contact: 800-438-2472 Business Assistance Center The Chesapeake Bay Program The Green Communities Chemical Safety Audit Program Maryland Business-industry Compliance Assistance Project (MBICAP) Metal Finishing - Strategic Goals Program Safety Compliance Alliance (Third Party Audit Pilot Grant Project) Voluntary Initiative for Pollution Prevention Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Contact: 404-562-9610 Life Cycle Management Southern Appalachian Mountains Initiative (SAMI) Urban Initiative for Sustainable Communities Chemical Safety Audits Region 5 (IL, IN, Ml, MN, OH, Wl) Contact: 312-353-4669 Beneficial Landscaping Great Printers Protect PCB Phasedown PCB Used Oil Clean Sweep US Auto Project Waste Minimization Opportunity Assessments Chlor-Alkali Industry Mercury Reduction Project Region 6 (AR, LA, NM, OK, TX) Contact: 800-887-6063 Streamline Delisting Process P2 Permitting Pilot Regional Administrators Environmental Excellence Awards Region 7 (IA, KS, MO, NE) Contact: 800-233-0425 Pollution Prevention Awards for Environmental Excellence RegionS (CO, MT, ND, SD, UT, WY) Contact: 800-227-8917 Air Quality Initiative through Western Governor's Association Environmental Technology Program Children in their Earliest Years EMPACT Mining Urban Livability Initiative Utah 2002 Olympics American Heritage Rivers Oil Pit Initiative Region 9 (AZ, CA, HI, NV, AS, GU) Contact: 415-744-2149 Agriculture Initiative Green Business Recognition Program 22 ------- Merit Partnership for Pollution Prevention South Phoenix/Los Angeles Metal Finishing Project Region 10 (AK, ID, OR, WA) Contact: 206-553-4072 The Evergreen Award Sources for Publications and Guides National Center for Environmental Publications and Information (NCEPI): Request free publications from 5,500 titles in paper and electronic format from the Center. For a catalog, contact NCEPI from 7:30 am - 5:00 pm EST, Monday - Friday at 800- 490-9198 or via the Internet at www.epa.gov/epahome/publications.htm. National Technical Information Service, 5285 Port Royal Rd., Springfield VA 22161 800-553-6847 or 703-487-4650; TDD 703-487-4639; Fax: 703-605-6900 National Environmental Publications Internet Site (NEPIS) is EPA's largest electronic documents site and allows you to search, view and print, including full images of all original pages and full text, from a collection of over 7,000 archival and current documents. This collection may include documents that are no longer available in print form, www.epa.gov/ncepihom/nepishom/ Publications for Small Businesses is a compilation of resources that help small businesses and other interested parties understand environmental trends, requirements, and regulations. This document, as well as all the resources referenced within it, are available from EPA's Office of the Small Business Ombudsman at 800-368-5888 or 202-260-0490 or on the Internet at www.epa.gov/5bo/pubs.htm. Publications on the EPA Site: For direct access to full-text publications or information about publications produced by various EPA Offices and Programs: www.epa.gov/epahome/publications2.htm Small Business Home Page provides a database directly linking to over 3,800 fact sheets and publications produced by federal and state governments, as well as trade associations, www.smalbiz-enviroweb.org/publications.asp. Catalog of Hazardous and Solid Waste Publications (13th Edition) lists frequently requested hazardous and solid waste documents released by EPA's Office of Solid Waste. Documents can be ordered through OSW, National Technical Information Service, or the Government Printing Office; many are available electronically at www.epa.gov/osw. For telephone requests, call the RCRA/Superfund Hotline at 800-424-9346. Sector Notebooks: EPA's Office of Compliance has developed a series of profiles containing information on selected major industries. These profiles, which focus on key indicators that holistically present air, water and land pollutant release data, are designed to provide the reader with a basic understanding of the environmental issues facing particular sectors. Most Internet browsers will allow you to read the PDF versions of the Sector Notebooks online (http://e5.epa.gov/oeca/5ector/index.html). Order a printed copy by calling U.S. Government Information, 202-512-1800, or contact Seth Hemingway at 202-564-7017. Several Notebooks are also available in Spanish (noted by ** following title). Profiles of the following industries are currently available: Agricultural Chemical, Pesticide and Fertilizer Industry (1999) Agricultural Crop Production Industry (1999) Agricultural Livestock Production Industry (1999) Aerospace Industry (1998) Air Transportation Industry (1997) Dry Cleaning Industry (1995) Electronics and Computer Industry (1995) ** Fossil Fuel Electric Power Generation Industry (1997) Ground Transportation Industry (1997) Inorganic Chemical Industry (1995) ** Iron and Steel Industry (1995) Lumber and Wood Products Industry (1995) Metal Casting Industry (1997) Metal Fabrication Industry (1995) (html) ** Metal Mining Industry (1995) Motor Vehicle Assembly Industry (1995) Nonferrous Metals Industry (1995) Non-Fuel, Non-Metal Mining Industry (1995) Oil and Gas Extraction Industry (1999) (new) Organic Chemical Industry (1995) ** 23 ------- Petroleum Refining Industry (1995) Pharmaceutical Industry (1997) Plastic Resins and Man-made Fibers Industry (1997) Printing Industry (1995) Pulp and Paper Industry (1995) Rubber and Plastic Industry (1995) Shipbuilding and Repair Industry (1997) Stone, Clay, Glass and Concrete Industry (1995) Textiles Industry (1997) Transportation Equipment Cleaning Industry (1995) Water Transportation Industry (1997) Wood Furniture and Fixtures Industry (1995) Fact Sheets: The Agency issues succinct and understandable Fact Sheets to accompany each regulatory action. For example, the OSWER program offices prepare and distribute a wide variety of compliance assistance materials written in "plain language" (English and sometimes Spanish), frequently using a question-and-answer format. These materials provide the answers to the most common, fact-specific questions asked by the regulated community. Check with the specific Agency office to locate the fact sheets related to its regulations (see Contacts List, Hotlines and Helplines, or access the web site of the appropriate office). Dockets: Each EPA Program Office maintains a Docket Center where the public can review the Agency's rule making materials, read Federal Register notices, public comments sent to EPA, and all other major documents generated as a regulation is being developed. The Docket also provides a repository for any comments the public wishes to make on any rule. Additionally, some Dockets also serve to disperse other information about the program and its activities. RCRA Docket: Resource Information and Recovery Act Information Center at (703-603-9230) The Center houses publications of interest that are available for viewing on line as well as by ordering using the form provided. www.epa.gov/epaoswer/osw/publicat.htm The OSWER Superfund Document Center provides internal support for producing and disseminating Superfund publications, including maintaining files of the Superfund policy and procedural documents that are part of the OSWER Directives system. Also available are the "Catalog of Hazardous and Solid Waste Publications" and "A Collection of Solid Waste Resources" on CD-ROM (also available in Spanish). 703-603-9232 Useful Web Sites In searching for information, resources, or contacts, many small businesses find the following web sites to be great starting points: EPA Home Page www.epa.gov This site provides information about environmental issues in the news and the Agency. Readers can access information in a number of ways: by topic or environmental medium; by community or zip code; audience group (e.g., small business); laws and regulations; or by program. The site also offers information specifically about EPA, "For Kids," and numerous information sources. EPA Small Business Ombudsman Home Page www.epa.gov/sbo This site provides information about the role and activities of the Ombudsman as well as SBREFA and EPA's Small Business Strategy. The site also provides viewers with access to the Small Business Ombudsman Update and an extensive list of other publications of interest to small businesses. Answers to Frequently Asked Questions are included in the Home Page, as are links to other useful internet sites. Small Business Gateway www.epa.gov/smallbusiness/ This web site serves as EPA's gateway to environmental information and contacts for small businesses. The site information and additional links to General Small Business and Environmental Information; Environmental Assistance and Technical Help; Contacts and Environmental Experts; Environmental Regulations and Laws; Saving and Finding Money; and Answers to Frequently Asked Questions. Small Business Environmental Home Page www.smallbiz-enviroweb.org This site provides access to information on Small Business News and Events; Small Business Assistance; Compliance Assistance; Industry Sector Assistance; Publications; Small Business Initiatives and Policies; Funding Help; Videos; and Pollution Prevention/ISO 14000. EPA's Office of Enforcement and Compliance Support www.es.epa.gov/oeca This site offers general information about OECA; a "What's Hot" section; information regarding Strategies and Policies; Compliance Assistance; Enforcement/Clean Up; Environmental Justice; State, Tribal, Local and International organizations and contacts; Compliance Data and Public Right-To-Know; and additional background material related to the Federal Government, its facilities and partners, and the National Environmental Policy Act. 24 ------- HOTLINES, CLEARINGHOUSES & INFORMATION CENTERS AIR - ACID RAIN. CLEAN AIR. EMISSIONS. INDOOR AIR Acid Rain Hotline 202-564-9620 www.epa.gov/acidrain The Acid Rain Hotline assists callers who have specific technical or policy questions covering all areas of the Acid Rain Program (emissions, trading, auctions, information). Aerometric Information Retrieval System (AIRS) -AIRS Facility Subsystem (AFS) Helpline 800-367-1044 The AIRS Facility Subsystem contains estimates of aerometric emissions, regulatory compliance data, and permit tracking data on point sources in the U. S. Air Risk Information Center Hotline (Air RISC) 919-541-0888 www.epa.gov/ttn/welcome.html The Air RISC provides technical assistance and information in areas of health, risk, and exposure assessment for toxic and criteria air pollutants. Anemometric Information Retrieval System (AIRS)/Air Quality Subsystem (AQS) - Hotline 800-334-2405 The Air Quality Subsystem contains measurements of ambient concentrations of air pollutants and associated meteorological and monitoring site data. Clean Air Technology Center (CATC) Infoline (formerly Control Technology Center) 919-541 -0800 (English) or 919-541 -1800 (Spanish) www.epa.gov/ttn/catc The CATC provides technical support and assistance to State and local agencies and others in evaluating air pollution problems and pollution prevention and control technology applications at stationary air pollution sources. Clearinghouse for Inventories and Emission Factors (CHIEF) Help Desk 919-541-1000 www.epa.gov/ttn/chief The Clearinghouse provides technical guidance on emission estimates, factors, and inventory development for both criteria and toxic air pollutants to Federal, State, and local agencies as well as to private industries. Emission Measurement Center ("The Source") 919-541-0200 www.epa.gov/ttn/emc The Source provides a variety of technical emissions testing information and includes connections to technical material through an automatic facsimile link and with technical staff during working hours. Energy Star® Hotline (Energy Star® Buildings, Green Lights®, Methane Outreach) 888-STAR-YES (888-782-7937) www.epa.gov/energystar or www.epa.gov/smallbiz The Hotline responds to questions about EPA's Atmospheric Pollution Prevention Division programs such as the ENERGY STAR® Buildings and Green Lights® Partnership, ENERGY STAR® Labeled Products, and Methane Outreach programs. Information and technical support is provided on energy efficiency in commercial, industrial, and residential buildings and also on energy efficient products such as office equipment, residential heating/cooling equipment, home electronics, home improvement products and methane recovery from landfills, coal beds, and ruminant livestock. Indoor Air Quality Information Clearinghouse (IAQ INFO) 800-438-4318 www.epa.gov/iaq/iaqinfo The IAQ INFO provides information to help identify, resolve, and prevent indoor air quality problems. National Hispanic Indoor Air Quality Hotline 800-SALUD-I2 (800-725-8312) (Spanish/English) www.epa.gov/iaq/iaqinfo.htmltfNHIAQ The National Hispanic Indoor Air Quality Hotline provides bilingual (Spanish/English) information about indoor air pollutants that consumers may find inside their homes, offices or schools. 25 ------- Reasonably Available Control Technology/Best Available Control Technology/Lowest Achievable Emission Rate Clearinghouse (RBLC) 919-541-0800 www.epa.gov/ttn/catc/rblc/htm/welcome.html The RBLC provides information on the application of pollution prevention and control technologies to stationary air pollution sources through an electronic bulletin board system (BBS) database. ASBESTOS Asbestos Abatement/Management Ombudsman 800-368-5888 The Asbestos Ombudsman provides information on the handling, abatement, and management of asbestos in schools, the work place, and the home. CLIMATE WISE Climate Wise-Line 800-459-WISE (800-459-9473) www.epa.gov/climatewise The Wise-Line provides information about Climate Wise, a unique government-industry partnership that helps businesses turn energy efficiency and environmental performance into a corporate asset by improving efficiency and reducing greenhouse gas emissions, which saves money and boosts productivity. COMPLIANCE ASSISTANCE CENTERS Note: The following Compliance Assistance Centers have a hotline service. To learn about all of the Centers, see the Small Business- Specific Services section of this Resource Guide. Automotive Environmental Service Compliance Assistance Center 888-GRN-LINK (888-476-5465) www.ccar-greenlink.org This Hotline is an automated fax-back system which covers topics including Hazardous Waste, Pollution Prevention, Oils, Coolants, Solvents, Paints, Refrigerants, Drains, Underground Injection Control, Storm water, Underground Storage Tanks, Environmental Spill Procedures, Safety Information, Right-To- Know, Land Purchase/Cleanup, Regulatory History, Legal Issues, Emissions, Fuels and Educational Information. Printer's National Compliance Information Assistance Center (PNEAC) 888-USPNEAC (888-877-6322) www.pneac.org Provides compliance and pollution prevention fact sheets, case studies, and training, as well as two e-mail discussion groups on technical and regulatory issues. National Agriculture Compliance Assistance Center 888-663-2155 www.epa.gov/oeca.ag Provides information about environmental requirements that affect the agriculture community. Local Government Environmental Assistance Network (LGEAN) 877-TO-LGEAN (877-865-4326) www.lgean.org Serves as a "first-stop-shop" by providing environmental management, planning, and regulatory information for local government officials, managers and staff. Transportation Environmental Resource Center (TERC) 888-459-0656 www.transource.org/ Provides compliance assistance information for each mode of transportation - air, shipping and barging, rail, and trucking. DRINKING WATER Safe Drinking Water Hotline 800-426-4791 or 703-285-1093 www.epa.gov/safewater 26 ------- The Hotline provides information about EPA's drinking water regulations and other related drinking water and ground water topics. Hotline staff clarifies drinking water regulations, explains EPA-provided policies and guidelines and gives updated information on the status of regulations. The Hotline also can provide State and local contacts and take orders for EPA drinking water publications. Safe Drinking Water Hotline - Region I (CT, ME, NH, Rl, VT) 800-426-4791 or 617-918-1534 Www.epa.gov/regionO I /drinkingwater/thayer2.html This hotline was established by EPA Region I to provide information on safe drinking water. STORET Water Quality System Hotline 800-424-9067 or 202-260-8161 www.epa.gov/owow/STORET STORET (short for STOrage and RETrieval) is a repository for water quality, biological, and physical data and is used by State environmental agencies, EPA and other Federal agencies, universities, and private citizens. Subsurface Rededication Information (SIC) 580-436-8651 yyww.epa.gov/ahaazvuc/sric.html SIC publishes and distributes highly specialized scientific and technical information developed by and through Robert S. Kerr Environmental Research Laboratory (RSKERL) relating to groundwater protection and rededication. Water Resource Center 202-260-7786 The Hotline provides library and information services to the public and to EPA staff on Office of Water programs. It responds to reference questions and allows callers to order documents related to the Center. ECONOMICS AND FINANCING EPA Enforcement Economic Models Helpline 888-ECONSPT (888-326-6778) This Helpline is designed primarily for government employees, but will provide general information in response to external questions about computer models used in assessing financial issues that impact litigation. Environmental Financing Information Network (EFIN) 202-564-4994 www.epa.gov/efinpage The EFIN Center provides information on sources of funding with referrals, assistance with accessing and searching the EFIN database, and a point of contact for ordering financing documents. Small Business Administration (SBA) 800-8-ASKSBA (800-827-5722 www.sbaonline.sba.gov./financing/ The SBA provides extensive information and assistance to small businesses regarding business start-up, numerous loan programs, financing, statistics, workshops, and providing access to outside resources. Small Business Innovation Research (SBIR) Helpline 800-490-9194 www.epa.gov/ncerqa/sbir The SBIR Program strengthens the role of small businesses in federally funded Research & Development. Abstracts of awards, previous solicitations and various publications are available on the website or via the Helpline. EMERGENCY PLANNING & COMMUNITY RIGHT-TO-KNOW Emergency Planning & Community Right-To-Know Act, Title III (EPCRA) Hotline 800-424-9346 or TDD 800-553-7672 Washington Metro Area (703) 412-9810 or TDD (703) 412-3323 www.epa.gov/oswer/hotline The Hotline provides information on EPA programs developed under the Resource Conservation and Recovery Act (RCRA), which includes the Underground Storage Tank (UST) program; the Emergency Planning and Community Right-To-Know Act (EPCRA); the Risk Management Program (RMP) developed under Section 112(r) of the Clean Air Act; the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA or Superfund); EPA's Oil Program including the Spill Prevention, Control & Countermeasures (SPCC) regulations; and the Oil Pollution Act (OPA). The Hotline also responds to requests for relevant publications and information resources. 27 ------- Toxic Release Inventory Service (under EPCRA) 202-260-1531 The Toxic Release Inventory User Support Service (TRI-US) offers specialized assistance to individuals seeking Toxics Release Inventory (TRI) data collected by EPA under Section 313 of EPCRA (Emergency Planning and Community Right-To-Know Act). ENVIRONMENTAL IUSTICE Environmental Justice Hotline 800-962-6215 or 202-260-6359 www.epa.gov/oeca/main/ej/index.html The Hotline serves as the centralized clearinghouse and dissemination point for environmental justice information to the public, to other Federal agencies, and to EPA staff. GENERAL Business Assistance Center Hotline - Region 3(DC, DE, MD, PA, VA, VW) 800-228-8711 or Philadelphia calling area: 215-814-5140 This hotline provides compliance assistance to small and medium-sized businesses within Region 3. Center for Exposure Assessment Modeling (CEAM) Help Desk 706-355-8400 www.ceam@epa.gov The Center provides proven predictive exposure assessment techniques for aquatic, terrestrial, and multimedia pathways for organic chemicals and metals. Coalition of Hispanic Health and Human Services Organizations 888-725-8312 (Bilingual) The Hotline, established through a cooperative assistance agreement with EPA, is dedicated to responding to indoor air quality questions from the general public. Customer Call Center - National Computer Center (NCC) 800-334-2405 or 919-541-7862 This Hotline disseminates information about the Customer Technical Support NCC program and provides NCC customers with technical assistance, including problem diagnosis, problem resolution, and tracking. Customer Call Center - Region I(CT, ME, NH, Rl, VT) 888-372-7341 www.epa.gov/regionO I /faqs The Center provides answers to many of the questions most frequently asked by Region I customers. Customer Service and General Information - Region I (CT, ME, NH, Rl, VT) 6I7-9I8-IIII www.epa.gov/regionO I This general information line serves as an information source and referral service, directing callers to the appropriate program office in Region I. Environmental Information Service Center (EISC) - Region 8 (CO, MT, ND, SD, UT) Colorado, Utah, Wyoming, Montana, and North and South Dakota: 800-227-8917 or Denver metro calling area: 303-312-6312 www.epa.gov/region08 The EISC call center provides general information about environmental issues in EPA's Region 8. EISC, which serves as the initial point of public contact, works to increase the efficiency and effectiveness of communications between the public and Region 8 staff. EPA Action Line - Region 7 (IA, KS, MO, NB) 800-223-0425 or Kansas City calling area: 913-551 -7003 The EPA Action Line functions as a referral service, directing callers to the appropriate program offices. EPA, New England - Tips/Hotline - Region I (CT, ME, NH, Rl, VT) 888-EPA-TIPS (888-372-8477) (non-emergency) www.epa.gov/regionO 1 /steward/tips This hotline provides a way for citizens to report suspected environmental violations. INFOTERRA/USA 202-260-5917 www.epa.gov/INFOTERRA INFOTERRA responds to requests from the international community for environmental information through document delivery, 28 ------- database searching, bibliographic products, purchasing information, and referrals to experts. Additionally, INFOTERRA/USA will assist U.S. residents in identifying sources of international environmental information. Inspector General Hotline for Fraud, Waste and Abuse 888-546-8740 or 202-260-4977 www.epa.gov/oigearth The Hotline receives allegations of fraud, waste, and abuse in EPA programs and operations, including mismanagement or violations of law, rules, or regulations by EPA employees, program participants, contractors, or assistance recipients. Institute for Individual and Organizational Excellence 202-260-6678 The Institute provides information related to the development and implementation of national training, learning, and organizational development strategies, systems, products, programs, and services to improve workforce and organizational performance in support of EPA's mission. Mexico Border Hotline 800-334-0741 (English/Spanish) www.epa.gov/usmexicoborder The Hotline responds to requests for documents and information related to the Border XXI Program, a binational, interagency program aimed at protecting and improving the environment and environmental health while fostering sustainable development in the U.S.-Mexico border area. New England Urban Environment Initiative Hotline - Region I (CT, ME, NH, Rl, VT) 888-372-7341 www.epa.gov/regionQ I /eco/uei/hotline This hotline was established by EPA to answer questions on dioxin findings along the Woonasquatucket River. Partners for Change - Region I (CT, ME, NH, Rl, VT) 888-EPA-REGL (800-372-7341) www.epa.gov/regionO I /steward This hotline is a way to learn more about Region I's "Partners for Change" activities. Public Information Center - Region 9 (AZ, CA, HI, NV, AS, GU) 415-744-1500 www.epa.gov/region09 The Public Information Center (PIC) is Region 9's primary point of contact for environmental information. Risk Information Hotline 513-569-7254 www.epa.gov/1 MS The Risk Information Hotline provides information on access and use of EPA's Integrated Risk Information System (IRIS) which provides human health toxicity and risk assessment information. The IRIS database, which is available on the Internet, is updated continuously as new information becomes available. Scientific issues regarding IRIS may be referred to a contracted toxicologist on staff. State of the New England Environment - Region I(CT, ME, NH, Rl, VT) 800-90NEEAT (800-906-3328) www.epa.gov/regionO I /soe/polprev.html The hotline provides toll free regulatory assistance. GRANTS EPA Grants and Fellowships Hotline 800-490-9194 This Hotline provides information on small business innovation research, research grants, fellowships, and environmental monitoring for public access and community tracking. LEAD National Lead Information Center (NLIC) Hotline 800-424-LEAD (800-424-5323) (English and Spanish) The hearing impaired may use the Federal Information Relay Service at (800-877-8339) and ask for the NLIC at (800) 424-5323) www.epa.gov/lead or email at: hotline.lead@epa.gov This Hotline distributes information on lead poisoning prevention and provides information contained in lead hazard regulations, guidance documents, health advisories and public information materials. 29 ------- LOCAL GOVERNMENT Local Government Reimbursement Program Helpline 800-431-9209 Provides information and assistance related to the Local Government Reimbursement (LGR) Program, which can provide up to $25,000 in reimbursement to local governments for costs incurred in responding to threatened or actual hazardous substance releases. Helpline staff provide outreach materials, LGR application packages, and assistance in completing applications. MOBILE SOURCES Automotive Imports Automated Fax-back System 202-564-9660 The Fax-back System disseminates information upon demand in document form concerning the Federal emissions requirements for importing automobiles, trucks, engines, and non-road equipment into the United States. Mobile Sources 734-214-4333 www.epa.gov/omswww Callers can request information related to transportation and airquality, e.g., vehicles/driving, non-road engines and vehicles, fuels, and travel choices. Mobile Sources - Region I (Connecticut, Maine, New Hampshire, Rhode Island, and Vermont) 800-821 -1237 or Massachusetts local calling area: 617-918-1860 This Hotline handles complaints related to automobile emissions violations, warranties, fuel issues, chlorofluorocarbons (CFCs), also known by the trade name Freon®, and automobile air conditioning. PESTICIDES National Antimicrobial Information Network 800-447-6349 iwww.nain@ace.orst.edu Operated in conjunction with the National Pesticide Telecommunications Network (NPTN), this service provides objective, science-based information about a wide variety of antimicrobial- related subjects, including antimicrobial products (such as sanitizers, disinfectants, and sterilants), toxicology, and environmental chemistry. National Pesticide Telecommunications Network (NPTN) 300-858-7378 http://ace.orst.edu/info/nptn MPTN provides factual chemical, health, and environmental information on active pesticide ingredients; information on recognition and management of pesticide poisonings as well as toxicology and environmental chemistry related to pesticides. NPTN provides referrals for laboratories for environmental testing of air, water, or soil for pesticide residues and investigation of pesticide incidents; cleanup/disposal procedures; emergency human and animal treatment; safety procedures; and product label information. General information on the regulation of pesticides in the United States also is provided. Pesticide Environmental Stewardship Program (PESP) Helpline 800-972-7717 www.epa.gov/oppbppd I/PESP This Helpline provides information about Integrated Pest Management (IPM) and the Pesticide Environmental Stewardship Program (PESP), a voluntary program encouraging pesticide users to reduce pesticide risk. Pesticide Program Antimicrobial Division Ombudsman 703-308-6214 www.epa.gov/pesticide5 The Ombudsman serves as a liaison between small businesses and industry and EPA's Antimicrobials Division- Pesticide Program Biopesticide Division Ombudsman 703-308-8098 www.epa.gov/pesticide5/biopesticides The Ombudsman serves as a liaison between small businesses and industry and EPA's Biopesticide Division. Pesticide Program Registration Division Ombudsman 703-305-5446 www.epa.gov/pesticides The Ombudsman serves as a liaison between small businesses and industry and EPA's Pesticide Program Registration Division. 30 ------- POLLUTION PREVENTION Office of Pollution Prevention and Toxics - Small Business & Industry Liaison 202-260-1772 www.epa.gov/opptintr This Hotline provides access to the liaison between small businesses and industry and EPA's Office of Pollution Prevention and Toxics. Pollution Prevention and Toxics (Office) - OPPT 202-260-7099 This OPPT Non-confidential Information Center houses the public dockets for Toxic Substances Control Act (TSCA) and Toxic Release Inventory (TRI) rulemaking actions, the administrative record for TSCA and non-confidential case files for documents submitted under TSCA. Pollution Prevention Information Clearinghouse (PPIC) 202-260-1023 www.epa.gov/opptintr/library/libppic.htm Dedicated to reducing or eliminating industrial pollutants through technology transfer, education, and public awareness, this service is available to answer questions, take orders for documents distributed by PPIC, or refer callers to appropriate contacts. PUBLICATIONS EPA Small Business Ombudsman (SBO) 800-368-5888 or 202-260-0490 www.epa.gov/sbo EPA's SBO maintains an extensive collection of free publications that are helpful to small businesses regarding environmental trends, requirements, and regulations. National Service Center for Environmental Publications (NSCEP, formerly NCEPI) 800-490-9198 or 513-489-8190 www.epa.gov/ncepihom NSCEP serves as a central repository for all EPA documents with over 5500 titles in paper and/or electronic format, available for free distribution. RADIATION/RADON Radon Hotline 800-SOS-RADON (800-767-7236) www.epa.gov/iaq/radon Callers receive a packet of information about radon and a coupon for a low-cost radon test kit. Additional information/documents available include such topics as radon in real estate transactions, education techniques, new construction, and in schools. Radon Hotline - Region I (CT, ME, NH, Rl, VT) Maine: 800-232-0842 Mass: 800-723-6695 www.epa.gov/regionO I /eco/radon/more.html This Hotline provides contact numbers for radon information at State, Tribal, and National levels. Radon and Indoor Air Helpline 800-55-RADON or 800-557-2366 www.nsc.org/ehc/airqual.htm This Helpline, operated under a cooperative agreement with EPA, provides general information on all indoor air pollutants and responds to consumer questions on radon. Waste Isolation Pilot Plant (WIPP) and Yucca Mountain, Nevada, Information Line www.epa.gov/radiation/wipp and www.epa.gov/radiation/yucca The WIPP Information Line provides recorded information to the public about upcoming EPA public meetings and hearings involving the Agency's role in overseeing the WIPP. This Line also provides information on the site-specific radiation protection standards related to Yucca Mountain, Nevada. 31 ------- 1ECYCLING ecycling Hotline 00-253-2687 'ww.recycling.net/ and www.epa.gov/epaoswer/osw/rrrold.htm ecycler's World was established as a world wide trading site for information related to secondary or recyclable commodities, ^-products, used & surplus items or materials. MALL BUSINESS mall Business Assistance Program 19-541-0800 ww.epa.gov/ttn/sbap his site provides information on the State Small Business Assistance Programs set up under Section 507 of the Clean Air Act. Included e a list of small business assistance contacts at each State, a list of related Web sites, and information on meetings and conferences. his site also provides an opportunity for State and EPA programs to share their small business assistance materials and activities with nail businesses as well as other assistance programs. mall Business Ombudsman Hotline )0-368-5888 ww.epa.gov/sbo he EPA Small Business Ombudsman Clearinghouse/Hotline provides information to private citizens, small communities, small business iterprises, and trade associations representing the small business sector regarding regulatory activities. Mailings update the mbudsman's audience on recent regulatory actions. Special attention is directed to keep the trade associations representing small jsiness interests informed of current regulatory developments. Technical questions are answered following appropriate contacts with •ogram office staff members. Questions addressed cover all media program aspects within EPA. Inquiries are received by mail, lephone, and fax. mall Business & Industry Liaison - Office of Pollution Prevention and Toxics )2-260-l772 ww.epa.gov/opptintr iis Hotline provides access to the liaison between small businesses and industry and EPA's Office of Pollution Prevention and Toxics. OLID & HAZARDOUS WASTE mergency Response Office Notification - "Spill Hotline" (for AZ, CA, HI, NV, AS, GU) 15-744-2000 ie Hotline attendant screens all calls and transfers callers, when appropriate, to EPA's technical assistance team and/or the Emergency 2sponse Office Duty Officer. ederal Agency Hazardous Waste Compliance Docket Line (Federal Facilities Docket) )2-564-2468 aintains information submitted by Federal agencies to EPA under Sections 3005, 3010, and 3016 of the Resource Conservation and acovery Act (RCRA) and under Section 103 of CERCLA, which is used to identify and resolve environmental problems at federal cilities that engage in hazardous waste activity or have the potential to release hazardous substances into the environment. lazardous Waste Ombudsman (National Solid & Hazardous Waste Ombudsman) 30-262-7937 or 202-260-9361 ww.epa.gov/epao5wer/hotline/contact5.htm#ombud5 he Ombudsman assists the public and regulated community in resolving problems concerning any requirement under these hazardous •aste programs. The Ombudsman Program, located principally within the Headquarters office, handles complaints from citizens and ie regulated community, obtains facts, sorts information, substantiates policy, and engages in dispute resolution, shuttle diplomacy inctions, and formal investigations. lethods Information Communication Exchange Service (MICE) 03-676-4690 ww.epa.gov/SW-846/mice.htm IICE provides answers to questions and takes comments on technical issues regarding the EPA Office of Solid Waste's methods manual nown as "Test Methods for Evaluating Solid Waste: Physical/Chemical Methods," or SW-846. 'ay-As-You-Throw (PAYT) Helpline 88-EPA-PAYT (888-372-7298) 'his automated system allows callers to request general information about Pay-As-You-Throw and to order one or more copie.5 of pecific PAYT products. 32 ------- RCRA Combustion Technical Assistance Center 513-569-7930 The RCRA Combustion Technical Assistance Center provides human health and environmental toxicity information to Federal personnel working on hazardous waste combustion sites. RCRA, Super-fund, and EPCRA Hotline (RCRA/Underground Storage Tanks, Superfund, and Emergency Planning and Community Right-To-Know Act) 800-424-9346 or TDD 800-553-7672 Washington Metro Area (703) 412-9810 or TDD (703) 412-3323 www.epa.gov/epaoswer/hotline or www.epa.gov/ceppo The Hotline responds to factual questions on Federal EPA programs developed under the Resource Conservation and Recovery Act (RCRA), which includes the Underground Storage Tank (UST) program; the Emergency Planning and Community Right-To-Know Act (EPCRA); the Risk Management Program (RMP) developed under Section 112(r) of the Clean Air Act; the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA or Superfund); EPA's Oil Program including the Spill Prevention, Control & Countermeasures (SPCC) regulations; and the Oil Pollution Act (OPA). The Hotline also responds to requests for relevant publications and information resources. Resource Conservation and Recovery Act (RCRA) Information Center 703-603-9230 The RCRA Hotline indexes and provides public access to all regulatory materials supporting the Agency's actions under the Resource Conservation and Recovery Act, as amended. The Center also disseminates current technical and non-technical Office of Solid Waste publications. Resource Conservation and Recovery Act (RCRA) Information Hotline - Region 9 (AZ, CA, HI, NV, AS, GU) 415-744-2074 This Hotline responds to requests for information on hazardous waste identification, generators, transporters, treatment, storage and disposal facilities, recycling sites, and export and import specific to Region 9. Waste Wise/Waste Reduction Helpline 800-EPA-WISE (800-372-9473) www.epa.gov/wastewise The WasteWise Helpline can answer both general program questions and specific technical questions on solid waste reduction. SPILLS Emergency Response Office Notification - "Spill Hotline" (for AZ, CA, HI, NV, AS, GU) 415-744-2000 The Hotline attendant screens all calls and transfers callers, when appropriate, to EPA's technical assistance team and/or the Emergency Response Office Duty Officer. National Response Center (NRC) 800-424-8802 www.epa.gov/superfund/programs/er/nrs/nr5nrc The National Response Center is the Federal government's national communications center, which is staffed 24 hours a day by U.S. Coast Guard officers and marine science technicians. The NRC receives all reports of releases involving hazardous substances and oil that trigger the federal notification requirements under several laws. Reports to the NRC activate the National Contingency Plan and the Federal government's response capabilities. STRATOSPHERIC OZONE Ozone Protection Hotline [Stratospheric Ozone and Refrigerants (CFCs/HCFCs) Information] 800-296-1996 www.epa.gov/ozone The Hotline offers consultation on ozone protection regulations and requirements under Title VI of the Clean Air Act Amendments (CAAA) of 1990, covering key aspects of the production, use, and safe disposal of ozone-depleting chemicals. STORM WATER Storm Water Phase II Information 202-260-5816 www.epa.gov/owm/sw/phase2 Callers can request a copy of the final Phase II rule or fact sheets related to this rule. 33 ------- SUPERFUND Beebe Waste Oil Superfund Site Enforcement Hotline - Region I - (CT, ME, NH, Rl, VT) 888-294-6980 www.epa.gov/regionO I /osrr/beede/contact This hotline was established to share information about the Beebe Waste Oil Superfund site. Potential Responsible Party Hotline - Region 2 (NY, NJ, PR, VI) 800-637-4290 or New York local calling area: 212-637-4290 This Hotline receives information from the public concerning potential responsible parties related to Superfund sites in Region 2. Superfund Health Risk Technical Support Center 513-569-7300 The Superfund Health Risk Technical Support Center (STSC) provides human health toxicity and risk assessment information to Federal Superfund sites, State Superfund sites and private sites. STSC also provides support to EPA documents, including the Risk Assessment guidance for Superfund (Volume I), Human Health Evaluation Manual (Part A) and the Health Effects Assessment Tables (HEAST). Superfund Information 800-535-0202 www.epa.gov/superfund/tools/5finfo.htm The Center provides descriptions of materials that are available free of charge from the EPA's Superfund program. Directions for requesting the described documents are provided. Superfund and Ombudsman Hotline - Region I (CT, ME, NH, Rl, VT) 6I7-9I8-IIII www.epa.gov/regionO I The Hotline serves as a communication link between the public and the Regional Ombudsman and is the initial point of contact for the public. The Hotline refers calls to the Regional Ombudsman for assistance when the public's concerns cannot be resolved through normal Superfund channels. Superfund/Resource Conservation and Recovery Act (RCRA) Community Relations Office Information Line - Region 9 (AZ, CA, HI, NV, AS, GU) 800-231 -3075 (From area codes 415, 707, 512, and northern portion of 408) or 415-744-2423 This Line offers callers information concerning hazardous waste sites located in Region 9. TOXIC SUBSTANCES Office of Pollution Prevention and Toxics - OPPT 202-260-7099 This OPPT Non-confidential Information Center houses the public dockets for Toxic Substances Control Act (TSCA) and Toxic Release Inventory (TRI) rulemaking actions, the administrative record for TSCA and non-confidential case files for documents submitted under TSCA. Office of Pollution Prevention and Toxics - Small Business & Industry Liaison 202-260-1772 www.epa.gov/opptintr This Hotline provides access to the liaison between small businesses and industry and EPA's Office of Pollution Prevention and Toxics. Toxic Release Inventory - User Support Service (TRI-US) 202-260-1531 The Toxic Release Inventory (TRI) User Support Service offers specialized assistance to individuals seeking TRI data and also distributes TRI-related documents. Toxic Substances Control Act (TSCA) Assistance and Asbestos Information Service (TAIS) 202-554-1404 Also known as the TSCA Hotline, the TAIS provides technical assistance, information, and support documents to industry and the public about programs implemented under TSCA such as Significant New Use Rules (SNURs), Chemical Testing and Information Gathering, Premanufacturing Notices, the Asbestos Hazard Emergency Response Act (AHERA), the Presidential Lead-Based Paint Hazard Reduction Act (Title X of TSCA), and the Pollution Prevention Act (PPA). 34 ------- WASTEWATER National Small Flows Clearinghouse Hotline 800-624-8301 www.nsfc.wvu.edu The Hotline provides information and technical assistance to help small communities and homeowners reach practical, affordable solutions to their wastewater treatment problems. NSFC provides a toll free hotline staffed by professional engineers, free newsletters, over 300 low cost information products, Internet services, and outreach services. Water Resource Center 202-260-7786 The Hotline provides library and information services to the public and to EPA staff on Office of Water programs, and responds to reference questions and allows callers to order documents related to the Center. WETLANDS Wetlands Information Hotline 800-832-7828 or 703-748-1304 www.epa.gov/owow/wetlands The Hotline responds to requests for information about wetlands regulation, legislation and policy pursuant to Section 404 of the Clean Water Act, and responds to questions concerning the value and function of wetlands and options for their protection, as well as wetlands agricultural issues. The Hotline also responds to requests for certain wetlands publications. 35 ------- EPA OFFICES AND CONTACTS Office of Policy, Economics and Innovation (OPEI) - Home to many of EPA's innovative efforts, as well as the Small Business Division/Small Business Ombudsman. OPEI contacts who may be useful to small businesses: Communications and Outreach Karen Burgan 202-564-6557 Community-based Environmental Protection Kristina Heinemann 202-260-5355 Innovative Pilot Projects Donna Perla 202-260-0495 One-Stop Reporting Mary McCaffery 202-564-0200 Partnership Programs Rebecca Nachtrieb 202-260-7423 Performance Track Toll-free Number 888-339-PTRK Plain Language Jane Stewart or 202-564-6559 Tony Britten 202-564-6578 Policy and Program Change George Wyeth 202-260-7726 Regulatory Management Paul Lapsley 202-564-6561 Reinvention and Innovation Jay Benforado 202-564-4332 Sector Strategies: Sustainable Industries Program Bob Benson 202-260-8668 Small Business Legislative Issues ' Tom McCully 202-564-6582 Small Business Division/Small Business Ombudsman Karen Brown 202-260-1390 SBREFA Advocacy Chair Tom Kelly 202-564-4000 SBREFA Panels Stuart Miles-McLean 202-564-6581 Small Communities Shirley Howard 202-564-6571 Smart Growth Geoff Anderson 202-260-2769 Small Business Division/Small Business Ombudsman - The Division has a hotline (800-368-5888) for small businesses to call with questions (callers are not required to identify themselves) or contact individual staff dedicated to small business issues: Main Office Number 202-260-0490 Toll-free Hotline 800-368-5888 Small Business Ombudsman Karen Brown 202-260-1390 Air; Asbestos; Water Arnold Medbery 202-260-1787 Asbestos; Lead; Radon Larry Tessier 202-260-1946 Hazardous Waste; TRI; EPCRA James Malcolm 202-260-1616 Water Tom Nakley 202-260-1863 Regional Small Business Liaisons - Located in EPA's regional offices, liaisons serve as a convenient local access point for small businesses by providing a local option for obtaining compliance assistance information and other helpful assistance resources. Region I (CT, ME, MA, NH, Rl, VTO Dwight Peavy 617-918-1829 Region 2 (NJ, NY, PR, VI) John Wilk 212-637-3918 Region 3 (DE, DC, MD, PA, VA, WV) Toll Free or 800-221 -8711 David Byro 215-814-5563 Region 4 (AL, FL, GA, KY, MS, NC, SC, TN) Annette Hill 404-562-8287 Region 5 (IL, IN, Ml, MN, OH, Wl) Glynis Zywicki 312-886-4571 Region 6 (AR, LA, NM, OK, TX) Toll Free or 800-887-6063 David Gray 214-665-2200 Region 7 (IA, KS, MO, NE) Janette Lambert 913-551 -7768 Region 8 (CO, MT, ND, SD, UT, WY) Robert Laidlaw 303-312-7064 Region 9 (AZ, CA, HI, NV, AS, GU) Mark Samolis 415-744-2331 Region IO(AK, ID, OR, WA) Bill Dunbar 206-553-1203 Office of Air and Radiation (OAR) - Oversees air and radiation protection activities of the Agency, including national programs, technical policies and regulations. Air Control Technology Assistance Center Main Office 919-541 -5437 Coatings Rules Kim Teal 919-541 -5580 Energy Star - Small Business Jerry Lawson or 202-564-9314 Dona Canales-Higgins 202-564-1353 Federal Small Business Assistance Deborah Elmore 919-541 -5437 General Information and Issues Tom Eagles 202-564-1952 Satellite Broadcasts/Training Dennis Doll 919-541-5693 Transportation and Air Quality Lori Stewart 202-564-1104 36 ------- Radiation and Indoor Air Deborah Gentry 202-564-9346 Stratospheric Ozone Cindy Newberg 202-564-9729 Acid Rain Rosemary Wolfe 202-564-9176 Office of Congressional and Intergovernmental Relations (OCIR) - Serves as EPA's principal point of contact for Congress, States and local governments. The Office serves as liaisons with these constituencies on the Agency's major programs (e.g., Air/Pesticides, Water, Waste) as well as on intergovernmental issues. Small Business Issues Michelle McKeever 202-564-3688 Legislative Counsel Mark Stevens 202-564-3707 Office of Enforcement and Compliance Assistance (OECA) - OECA's Communication and Small Business Liaison coordinates OECA's small business and sector efforts and works with each division to minimize negative impacts on programs and activities that may affect small business. Communications and Small Business Liaison Ginger Gotliffe 202-564-7072 Small Business Policy Ginger Gotliffe 202-564-7072 Small Communities Ken Harmon 202-564-7049 SBREFA2I3-223 Franjonesi 202-564-7043 SBREFA - General Carolyn Dick 202-564-4007 Cross-cutting Issues Karen Leff 202-564-7068 Audit Policy Catherine Dunn 202-564-2629 Audit Protocols Richard Satterfield 202-564-2456 Compliance Assistance Centers Tracy Back 202-564-7076 Innovations in Compliance Assistance Gina Bushong 202-564-2242 Performance Measurement Lynn Vendinello 202-564-7066 UST Enforcement David Nielson 202-564-4022 Paperwork Reduction Milton Robinson 202-564-2538 Environmental Justice Robert Knox or 202-564-2515 Barry Hill 202-564-2515 Office of Environmental Information (OEI) - Helps ensure that EPA collects high quality environmental information and makes it available to the American public. Outreach Coordinator Don Flattery 202-564-4677 Paperwork Burden Reduction Rick Westlund 202-260-2745 Office of Prevention, Pesticides and Toxic Substances (OPPTS) - The OPPTS Small Business Ombudsman provides small businesses with information about programs managed by OPPTS. Small Business Liaison/TRI Ombudsman Frank Neuman 202-260-1772 General Information and Issues Priscilla Flattery 202-260-2718 Antimicrobial Ombudsman Yvette Hopkins 703-308-6214 Biopesticides Ombudsman Bob Torla 703-308-8098 Chemical Testing & Information Gathering Frank Kovar 202-260-8130 Design for Environment John Sparks 202-260-1682 Environmental Accounting Kristin Pierre 202-260-3068 High Production Volume Chem./Challenge Program Barbara Lecrynski 202-260-3945 Pesticides Registration Ombudsman Linda Arrington 703-305-5446 PMN Prenotice Coordination Dave Schutz or 202-260-8994 Miriam Wiggins-Lewis or 202-260-3937 Adella Watson 202-260-3752 Pollution Prevention (P2) Lena Ferris or 202-260-2237 P2 Dave Kling or 202-260-3557 P2 Ed Weiler 202-260-2996 P2 State Coordinator Christopher Kent 202-260-3480 Office of Research and Development (ORD) - Conducts research and fosters the sound use of science and technology in fulfilling EPA's mission to protect human health and safeguard the environment. General Information and Issues Steve Lingle 202-564-6820 Small Business Innovation Research (SBIR) Jim Gallup 202-564-6823 37 ------- •nvironmental Technology Verification Program Penny Hansen 202-564-3212 Office of Small and Disadvantaged Business Utilization (OSDBU) - Develops programs to stimulate and improve the ivolvement of socioeconomic businesses in the overall Agency's acquisition process. )i rector General Questions and Issues National Training Officer Jeanette Brown Trina Porter Elaine Rice )SDBU Minority and Women-Owned Business Program Coordinators teadquarters >egion I (CT, ME, MA, NH, Rl, VTO ^ion 2 (NJ, NY, PR, VI) >egion 3 (DE, DC, MD, PA, VA, WV) .egion 4 (AL, FL, GA, KY, MS, NC, SC, TN) .egion 5 (IL, IN, Ml, MN, OH, Wl) >egion 6 (AR, LA, NM, OK, TX) •egion 7 (IA, KS, MO, NE) .egion 8 (CO, MT, ND, SD, UT, WY) .egion 9 (AZ, CA, HI, NV, AS, GU) .egion IO(AK, ID, OR, WA) Lupe Saldana Sharon Molden Otto Salamon Romona McQueen Rafael Santamaria or Matt Robbins Robert Richardson Debora Bradford Anthony Lamaster Maurice Velasquez Joe Ochab Michael Letourneau 202-564-4100 202-564-4322 202-564-4141 202-564-5353 617-918-1062 212-637-3417 215-814-5155 404-562-8110 404-562-8371 312-353-5677 214-665-7406 913-551-7228 303-312-6862 415-744-1628 206-553-1187 >ffice of Solid Waste and Emergency Response (OSWER) - Specific contacts designated by OSWER for small business ommunications: ieneral Questions and Issues Chemical Emergency Preparedness & Prevention Office - Small Business Liaison 12 Risk Management Plans PCRA 311-312 Issues itegrated Contingency Plan ("One Plan") .CRA/Superfund Ombudsman Inderground Storage Tanks (UST) David Nicholas Carole Cameron Carole Cameron David Speights Bill Finan Bob Martin Sammy Ng 202-260-4512 202-260-7938 202-260-7938 202-260-4492 202-260-0030 202-260-5715 703-603-7166 .egional OSWER/Superfund Ombudsmen .egion I (CT, ME, MA, NH, Rl, VT) .egion 2 (NJ, NY, PR, VI) ,egion 3 (DE, DC, MD, PA, VA, WV) >egion 4 (AL, FL, GA, KY, MS, NC, SC, TN) .egion 5 (IL, IN, Ml, MN, OH, Wl) legion 6 (AR, LA, NM, OK, TX) legion 7 (IA, KS, MO, NE) legion 8 (CO, MT, ND, SD, UT, WY) (egion 9 (AZ, CA, HI, NV, AS, GU) legion IO(AK, ID, OR, WA) John Smaldone Toll Free George Zachos Martin Freeman Toll Free Ken Kryszczun Toll Free Kathleen Curry Toll Free Doug Ballotti Jeff Clay Toll Free Arnold Ondarza Toll Free Craig W. Smith, P.E. Toll Free Sonya Pennock Toll Free Sally Seymour Debbie Schechter Toll Free Lauri Hennessey 617-918-1291 888-283-7626 732-321-6621 732-906-6933 800-438-2474 215-814-3311 800-241-1754 404-562-9548 800-621-8431 312-886-4752 312-353-6261 800-533-3508 214-665-6790 800-223-0425 913-551-7683 800-227-8917x6025 303-312-6600 800-231-3075 415-744-1022 415-744-2178 800-424-4372 206-553-6638 Office of State and Local Relations (OSLR) - Directs scarce public resources toward improving environmental results :hrough flexible agreements between EPA and States. Small Entities Small Towns Small Communities Jim Wieber Steve Wilson Andy Hanson 202-564-3662 202-564-3646 202-564-3664 38 ------- Office of Water (OW)- for information about EPA's programs, regulations and activities relating to drinking water, water quality, ground water, pollution source standards and the protection of wetlands, marine and estuarine areas: General Information and Issues Environmental Management Systems Metal Products and Machinery Rule Pre-treatment Streamlining Rule Small Systems Guide Storm water Permits/Phase II Test Acceptability Criteria WAVE^Vogram Jeff Peterson or Kitty Miller Jim Home Shari Zuskin Barash Patrick Bradley Tom Grubs Wendy Bell Peter Shanaghan John Flowers 202-260-5700 202-260-3722 202-260-5802 202-260-7130 202-260-6963 202-260-7270 202-260-9534 202-260-5813 202-260-7288 39 ------- ABBREVIATIONS AND ACRONYMS \FS \HERA Mr RISC MRS MRS \QS JASINS 3AAA -ATC ICAR ^ERCLA -PCs IHIEF )fE FIN ISC MPACT MS OG PCRA RP edSite IBCUs ICFC I EAST IVAC U2 IE JFOTERRA 'M IIS GEAN GR IBICAP IICE ICC IEEAT ICEPI SEPIS IETSCO IHIAQ ILIC SPTN IRC ISCEP tSFC >AQPS >AR •CIR >ECA >EI >PA >PEI >PPT >PPTS )RD >SDBU )SLR )SW )SWER )W 2 2Rx AIRS Facility Subsystem Asbestos Hazard Emergency Response Act Air Risk Information Center Hotline Aerometric Information Retrieval System Anemometric Information Retrieval System Air Quality Subsystem Better Assessment Science Integrating Point and Nonpoint Service Clean Air Act Amendments of 1 990 Clean Air Technology Center Coordinating Committee for Auto Repairs Center for Exposure Assessment Modeling Comprehensive Environmental Response, Compensation and Liability Act Chlorofluorocarbons (Freon) Clearinghouse for Inventories and Emission Factors Design for the Environment Environmental Financing Information Network Environmental Information Service Center Environmental Monitoring for Public Access and Community Tracking Environmental Management System Education and Outreach Group Emergency Planning & Community Right-to-Know Act (Massachusetts) Environmental Results Program Federal Facilities Compliance Assistance Center Historically Black Colleges and Universities Hydrochlorofluorocarbon Health Effects Assessment Tables Heating-Ventilating/Air Conditioning Indoor Air Quality Institute for Corporate Environmental Mentoring International Environmental Referral and Research Network Integrated Pest Management Integrated Risk Information System Local Government Environmental Assistance Network Local Government Reimbursement (Program) Maryland Business-Industry Compliance Assistance Project Methods Information Communication Exchange Service National Computer Center New England Environmental Assistance Team National Center for Environmental Publications and Information National Environmental Publications Internet Site National Environmental Training Center for Small Communities National Hispanic Quality Hotline National Lead Information Center National Pesticide Telecommunications Network National Response Center National Science Center for Environmental Publications National Small Flows Clearinghouse Office of Air Quality Planning and Standards Office of Air and Radiation Office of Congressional and Intergovernmental Relations Office of Enforcement and Compliance Assistance Office of Environmental Information Oil Pollution Act Office of Policy, Economics and Innovation Office of Pollution Prevention and Toxics Office of Prevention, Pesticides, and Toxic Substances Office of Research and Development Office of Small and Disadvantaged Business Utilization Office of State and Local Relations Office of Solid Waste Office of Solid Waste and Emergency Response Office of Water Pollution Prevention Pollution Prevention Resource Exchange 40 ------- PAYT PESP PIC PMN PNEAC PPA PP1C RBLC RCRA RFA RMP RSKERL SBAP SBDC SBIR SBO SBREFA SNUR SPCC SIC STORET NTSC TAIS TERM TRI TSCA TEN USED WAVE WET WIMP Pay-As- You-Throw Pesticide Environmental Stewardship Program Public Information Center Pre-manufacture Notice Printer's National Compliance Information Assistance Center Pollution Prevention Act Pollution Prevention Information Clearinghouse Reasonably Available Control Technology/Best Available Control Technology/Lowest Achievable Emission Rate Clearinghouse Resource Conservation and Recovery Act Regulatory Flexibility Act Risk Management Program Robert S. Kerr Environmental Research Laboratory Small Business Assistance Program Small Business Development Center Small Business Innovation Research Small Business Ombudsman Small Business Regulatory Enforcement Fairness Act Significant New Use Rule Spill Prevention, Control & Countermeasures Subsurface Rededication Information STOrage and RETrieval Superfund Health Risk Technical Support Center Toxic Assistance Information Service Transportation Environmental Resource Center Toxic Release Inventory Toxic Substances Control Act Technology Transfer Network Underground Storage Tank Program Water Alliances for Voluntary Efficiency Whole Effluent Toxicity Waste Isolation Pilot Plant 41 ------- INDEX TO SUBJECTS Abbreviations and Acronyms 40 Accessing Federal Register Documents 19 Acid Rain 25, 37 Agenda (Semiannual Agenda Semiannual Agenda of Regulatory and Deregulator Actions) 18 Agriculture 3,8,20,22,26 Air Quality 17, 19, 20, 22, 25, 28, 30, 36 Air Pollution Training Institute 17 Asbestos 2, 4, 26, 34 Assistance Center(s) I, 2, 7, 8, 10, 22, 26, 28, 33, 36, 27 Assistance Programs 2, 5, 13. 17, 32 Audit Policy 15,37 Audit Protocols 37 Business Assistance Center 10, 22, 28 CAPS Grant Project 17 Catalog of Hazardous and Solid Waste Publications 23 Chemicals Prentice Branch 16 Clean Air Act 5,27,32,33 Clean Air Act Amendments of 1990 5, 13, 33 Clean Air Act Amendments of 1990: A Guide for Small Businesses 16 Clean Air Applicability Determination Index 15 Clean Air Compliance Assistance Enforcement Plan for Small Businesses 8 Clean Air Technology Center 25 Clearinghouse(s) I, 2, 4, 12, 16, 25, 26, 28, 31, 32, 35 Climate Wise 20, 26 Compliance Assistance 8, 15, 16, 17, 18, 22, 24, 28, 36, 37 Compliance Assistance Activity Plan 16 Compliance Assistance Enforcement Policy for Small Businesses 8 Compliance Assistance Centers 2, 7, 8, 26 Compliance Assistance Clearinghouse 16 Compliance Assistance Programs 5 Compliance Assistance Tools 8, 16 Compliance Guides 3,16 Compliance Support 15 Design for Environment 9, 20, 37 Disposal of Solid and Hazardous Waste 16 Dockets 16, 18,24,31,32,34 Drinking Water 11, 18, 19, 26, 27, 39 Economics and Financing 10, 11, 27 Education and Outreach Group 17 Education and Training 17, 18 Electronic Training Resources 18 Emergency Planning and Community Right-to-Know 19, 25, 27, 28, 33 Emissions 20, 25, 26, 30 Energy 9,20,25,26,36 Energy Efficiency 20, 25, 26 Energy Efficiency and Global Climate Change 20 Energy Star 9,20,25,26 Enforcement Alerts 16 Environmental Finance Program 11 Environmental justice 24, 28, 37 Environmentally-Preferable Purchasing Program 12 EPA Offices and Contacts 36 EPA Office of Policy, Economics and Innovation 36 EPA Office of Solid Waste and Emergency Response/Superfund Ombudsmen 10, 17, 38 EPA Small Business Division/Small Business Ombudsman I, 2, 3, 4, 5, 8, 9, 13, 16, 17, 18, 23, 24, 31, 32, 36, 37 EPA Regional Small Business Liaisons 2, 4, 36 EPA Office of Air and Radiation 17, 36 EPA Office of Prevention, Pesticides and Toxic Substances 17, 37 EPA Office of Solid Waste and Emergency Response 10, 17, 38 EPA Office of Water 17, 27, 35, 39 EPA Office of Enforcement and Compliance Assistance 8, 24, 37 EPA Office of Environmental Information 2, 8, 24, 28, 29, 30, 37 EPA Office of Research and Development 11,37 EPA Office of State and Local Relations 38 42 ------- EPA Office of Congressional and Intergovernmental Relations 4, 37 EPA OSDBU Procurement Opportunities 11 EPCRA Hotline Training Module 17 Fact Sheets I, 7, 16, 23, 24, 26, 33 Federal Register documents, accessing 19 Financing 10, 11,27 Financing Guide for Recycling Businesses 11 Funding Opportunities 11 Government - State, Local, Tribal 5, 8, 11, 13, 17, 18, 19, 21, 23, 26, 27, 30, 37 Grant(s) 2, II, 17,22,29 Hotline(s) I, 2, 3, 4, 9, 11, 13, 16, 17, 18, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36 Hotlines, Clearinghouses & Information Centers I, 2, 25 Indoor Air 20,25,28,31,36 Information Centers 25 Internet 7, 11, 12, 15, 19, 20, 23, 24, 35 Internet sites 15, 23, 24 Labeling 20 Lead 3, 16,29,34,36 Local Government 8, II, 19, 26, 30, 37 Mentor Center 18 Mentor-Protege Program 11,18 Mentioning Programs for Small Businesses, Guide 18 Mentioning Programs 18 Mobile Sources 30 National Center for Environmental Publications and Information 23 National Environmental Publications Internet Site 23 National Environmental Training Center for Small Communities 11 National Technical Information Service 23 New England 10,28,29 New England Environmental Assistance Team 10 Office of Small and Disadvantaged Business Utilization II, 18, 38 OSWER Superfund Document Center 24 Other Small Business Support 13 Outreach Center 12 Ozone Depletion Resource Center: Information for Businesses 17 Pesticides 17,19,20,23,30,37 Pesticides and Worker Safety Program 17 Plain Language 16, 19, 24, 36 Plan in Hand - Training Small Businesses 17 Pollution Prevention 2, 5, 7, 8, 9, 10, 11, 12, 13, 20, 21, 22, 24, 25, 26, 31, 37 Pollution Prevention Act 34 Pollution Prevention Resource Exchange 9 Procurement 11,12 Publications I, 2, 8, 11, 13, 16, 20, 23, 24, 27, 31, 33, 35 Publications for Small Business 2, 8, 23 Radiation/Radon 31, 26 Radon 3.31 RCRA 11,15,33 RCRA Docket: Resource Information and Recovery Act Information Center 24 Recycling 11, 21, 32, 33 Regional Regulatory Fairness Boards 3 Regional Regulatory Small Business Liaisons 10 Regional Programs, EPA 21 Regulations 2, 3, 8, 9, 10, 13, 16, 17, 18, 19, 23, 24, 27, 29, 31, 33, 36, 39 Regulatory Innovation 21 Reinvention Initiatives 8 Research and Development 21 Risk Management Plans (112) 38 Risk Management Program(s) 17, 27, 33 Risk Management Program and Chemical Safety for Businesses 17 Rulemaking(s) 4, 18, 19, 31, 34 Rulemaking and Regulations 18 Rulemaking Affecting Small Entities 18 Sector(s) I, 2, 9, 21, 23, 24, 32, 26,, 37 Sector Notebooks 23, 24 Semiannual Agenda Semiannual Agenda of Regulatory and Deregulator Actions 18 Small Business Administration 11, 27 43 ------- Small Business Assistance 2, 5, 8, 13, 17, 18, 24, 32, 36 Small Business Compliance Policy 8 Small Business Division I, 2, 3, 13, 16, 36 Small Business Environmental Home Page 2, 8, II, 18, 24 Small Business Gateway Web Site II, 18, 24 Small Business Innovation Research Program 11, 27, 37 Small Business Liaison(s) 2, 4, 10, 36, 37, 38 Small Business Ombudsman 1, 2, 3, 4, 5, 8, 9, 13, 17, 18, 23, 24, 31, 32, 26, 37 Small Business Procurement 11 Small Business Regulatory Enforcement Fairness Act 3, 18 Small Business Source Book on Environmental Auditing 16 Small Business-Specific Services 2, 13, 26 Small Business Strategy 2, 24 Solid Waste Funding: A Guide to Federal Assistance 11 Solid and Hazardous Waste 11,16 Sources for Publications and Guides 23 Spills 33 State(s) I, 2, 4, 5, 7, 8, 10, 11, 13, 16, 17, 18, 19, 20, 23, 24, 25, 27, 29, 31, 32, 34, 37, 38 State and Local Resources 4, 13 State Small Business Assistance Program(s) 5, 8, 13, 32 State Pollution Prevention Technical Assistance Program(s) 2, 13 Storm Water 18,19,26,33,34 Stratospheric Ozone 33, 37 Superfund Document Center 24 Superfund Hotline Training Modules 17 Superfund 24, 27, 33, 34, 38 Support from EPA Regions 10 Sustainable Industry Program 9, 20, 21, 36 Toxic Substances 19, 34 Toxic Substances Control Act 16, 31, 34 Training I, 2, 4, 7, 9, 11, 12, 13, 17, 18, 26, 29, 36, 38 Training for Small Businesses II, 17, 18 Transportation 8,21,23,24,26,30,36 TRI Facility Reporting: Guidance Documents 16 Tribal Government 17, 19, 24, 31 TSCA 16,31,34 UPDATE (Small Business Ombudsman Update) 2, 8, 24 Voluntary Program(s) 8, 20, 21, 30 Waste Management II, 19,21 Wastewater 11, 35 Water 3, 5, 11, 13, 18, 19, 21, 23, 24, 26, 27, 30, 33, 35, 36, 37, 39 Watershed Academy 17 Wetlands 21,35,39 Worker Safety Program, Pesticides 17 44 ------- ------- FEEDBACK FORM - SUBMIT YOUR SUGGESTIONS lease send this form to: mall Business Ombudsman/Small Business Division .S. Environmental Protection Agency riel Rios Bldg. 100 Pennsylvania Ave. NW (1808) Washington, DC 20460 r Fax to: 202-401-2302 .EASE COMPLETE: iggestion refers to which heading/topic (or page number) in this Resource Guide? st your suggestions here or use a separate sheet and attach to this form: ame 'ffice/Organization/Business_ hone Number / E-mail 45 ------- |