&EPA
              United States
              Environmental Protection
              Agency
              Communications, Education,
              And Public Affairs
              (A-107)
176-B-91-001
October 1991
Developing Products
For The Public
              A Handbook For
              EPA Communicators
              CONCEPT NOTIFICATION
STEI
              FINAL DRAFT REVIEW
             STET
             STEr
                       U.S. Environmentallection Agency

                       ^Ve%6JaS £« 12th Floor
                       Chicago, IL 60604-3590

-------
        DEVELOPING PRODUCTS
        FOR THE PUBLIC
        A HANDBOOK FOR EPA COMMUNICATORS
        CONTENTS

        Introduction
          How This Handbook Can Help You	   2
~}         Major Problems the Process Can Solve	   2
 ^         Expectations for the Product Review Process	   2
        Sources of Help	   3
 ^       Product Categories Included in the Process	   3
•s "~V
        Frequently Used Terms	   4
 ^      The Major Steps: An Overview of the Notification and Review Process....   5
        The Notification and Review Process	   6
          Concept Notification Steps	   6
           For the Product Originator	   6
           For the AA/RA's Product Review Officer	   8
           For OCEPA's Communications Planner	   10
           And again for the AA/RA's Product Review Officer	   12
          Final Draft Review Steps	
           For the Product Originator	   14
           For the AA/RA's Product Review Officer.	   16
           For OCEPA's Communications Planner.	   18
           And again for the AA/RA's Product Review Officer.	   20

        APPENDICES:	   21

        A. Sample Notification &. Review Forms                         22
        B. Screening Criteria                                      26
        C. Checklist of Potential Reviewers                             28
        D. Product Categories Exempted From the Process                  29
        E. Product Planning and Development Checklist                   30
        F. Public-Information-Product Inventory Form                    32
        G. Regulations for Publishing Products Prepared Under a Contract       34
            or Assistance Agreement

                                     1          U£) Printed on Recycled Paper

-------
 INTRODUCTION
  At EPA, communication means informing and
 educating people about the environment and letting
 them know that there is an important link between
 individual behavior and environmental quality.
 This process is an essential element in EPA's
 strategic approach to environmental protection. To
 help create an environmentally aware society, the
 Agency must work to make sure that individuals
 and organizations have the information they need
 to participate in the Agency's decision-making
 process and to make environmentally responsible
 choices.
 That's why the Administrator has put renewed
 emphasis on effective communication of EPA's
 major regulatory and  policy decisions and on the
 development of high  quality communications
 products.  In the past, however, several of the
 Agency's public-oriented products contained
 significant policy errors and other serious mistakes
 that were not caught  until the last minute. To
 avoid these problems, the Deputy Administrator
 asked me to form an Agency-wide work group to
 develop a process that would  reveal potential
 mistakes at an early stage of product development.
 The work group consisted of representatives from
 almost every major program in the Agency, and
 Regions 5, 9, and 10;  this Handbook is the result of
 their efforts.

HOW THIS HANDBOOK CAN HELP YOU
This Handbook describes step-by-step the Agency's
process to ensure that the right "players" and
reviewers are involved at the  right time during
product development. The handbook also discusses
 the most important questions you need to consider
 in developing a product intended for a major
 segment of the public. For the purposes of this
 Handbook, a "product" could be a written
document, a video, a  public service announcement,
or anything else intended for  distribution outside
 EPA (with some exceptions listed in Appendix D).
 In addition, the Handbook will answer many of the
questions you might have as you follow the
notification and review process, and it lists sources
of help you can turn to.
MAJOR PROBLEMS THE PROCESS CAN SOLVE
    Misinterpretation of policy and resulting
     embarrassment for the Agency
    Inconsistencies with Agency policy and
     thinking
    Duplication of products among offices in
     Headquarters and the Regions
    Surprises- public-oriented products that
     surface at the last minute without the
     knowledge or involvement of all the appropri-
     ate players
    Missed opportunities to communicate the
     Agency's priorities and themes.

EXPECTATIONS FOR THE PRODUCT NOTIFICATION
AND REVIEW PROCESS
The work group designed the process to meet the
following expectations:
   Retain AA/RA authority for developing
     products
   Be speedy, causing only brief delays
   Be targeted to certain categories of products
     (not a blanket process)
   Focus on prevention of mistakes, not on finding
     and correcting mistakes after they have been
     made
   Not be burdensome (by setting clear criteria and
     creating little paperwork)
   Be integrated with other EPA or government
     requirements for product development.

With your help, the notification and review process
can minimize these problems because, if it's properly
followed, all the right "players" will be involved at
the right time to assist you in developing the best
possible products for the public. A well-understood
and efficient process can be the key to success, and
that is what this Handbook is intended to provide.
                    Lewis S.W. Crampton
                    Associate Administrator,
                    Office of Communications,
                    Education, and Public Affairs

-------
  PRODUCT CATEGORIES
  INCLUDED IN THE
  NOTIFICATION AND REVIEW PROCESS
  This is not an all-inclusive list of public-oriented
  products. If your product is neither on this list
  nor on the "exempted" list in Appendix D, call
  your AA/RA's Product Review Officer for
  guidance.
  Phase Note: For all these product categories, it
  makes no difference whether the item is being
  developed under a contract, cooperative
  agreement, or grant (although the latter two have
 some special stipulations; please see Appendix. G).
  What does make a difference is whether the product is
 intended for a major segment of the public or not (see
 also the definition of "technical" and "public-
 oriented" on page 4 under "Frequently Used Terms").

  • All public-oriented publications, whether
    they are called pamphlets, leaflets, booklets,
    manuals, handbooks, guidebooks, or
    workbooks
  • Reports to Congress and other branches of
    government
  • Posters
  • Bumper stickers
  • Billboard art
  • Printed pins, buttons, T-shirts, and other spe-
      cial items Note: The Office of General Counsel
      reviews procurement requests for these items for their
      legality: the request must be considered in line with
      and directly linked to the goals of the Agency. Earth
      Day T-shirts, for example, were approved.
  * Fact sheets (unless pan of a press release)
  • Newsletters Note: submit only the first issue for
      notification and review, and then one copy a year to
      show that the newsletter is still being produced.
  • Magazines
  • Articles for periodicals (unless they do not reflect
      the official views of EPA; for an exact definition, see
      "Product Categories Exempted from the Process")
  • Audiovisual products intended for broadcast
   or distribution (videos, slides, vu-graphs, filmstrip
   presentations, audio tapes, public service announcements,
   television and radio spots)
FOR PRODUCTS SPECIFICALLY
EXCLUDED FROM THIS PROCESS,
PLEASE REFER TO APPENDIX D.
 SOURCES OF HELP

 JL) This Handbook includes explanations and
    sample forms.
 2) The Product Planning and Development
    Checklist helps you make sure you consider
    all important substantive aspects of
    developing a public-oriented product (see
    Appendix E),
 3) The Screening Criteria; a list of the kinds of
    criteria you  or your AA/RA's Product Review
    officer should consider to flag important
    issues in the product concept and determine
    what consultations or reviews ^outside the
    AA/RA's office would be helpful (see
    AppendixB).      "  ' /';"'' ^.'V'-.^".'1''.' '
 4) Publication Management is a complete guide ;
    to how you develop a publication that is in ^
    compliance  with all the applicable tecjtpical ;
   ..government and EPAjprcductibn -/^ 'f;'' -\     :
    requirements. It is available from OCEPAfs
    - *  ••-  • ••"* - -•  • -  rV< --«*!»..:-4«.-  j^;;-&--•"•-*-
                      ^vision-:;, ,; v^;. jg. ....,
;'{K: .telephone,*
Al The Checklist of Potential Reviewers ff \. -^ ,'"';'
    (Appendix G) helps you tiiink a|>out wtio else
    should be involved in the dkrroi^pnM^'^^i*
    your product or who should look at it in draff
    f  ''„"'     ' '  "   "	"     "' 	*"
,.. form.-
    Spreading tne Word: AGuide tci(
                                       ••:.-1 -f.;"r ,;ij
                                            " ?.>"
   .common communications tpoftus^in-iheH.^
     - '<>;'"•,,    - - %" i> "-   ' ''/-fi/l- !«5'^,' • ••_ s* • ""-^v 'Jfll.'l^i' "^' - ''•-• '*^X ' ''
   ^Agency and the services available fiom l&e|
    Office of Communications, Bdacatkm/.to4-^.-;s
    Public Affeiis (abp awilable fromjlDCIjPAV ; ,

-------
i'REO.UENTLY USED TERMS IN THIS HANDBOOK
PUBLIC-ORIENTED PRODUCT:
Any document or audio-visual product intended for
a major segment of the public, except Federal
Register Notices, testimony, etc.  For a detailed list
of exempted product categories, please refer to
Appendix D; for those included, see page 3.
Please note that all products whether developed in-house or under
a contract, grant, or cooperative agreement (i.e. through
assistance programs) are covered by this process if they are intended
for the public. For the latter two, please refer to the special
conditions described in the Federal Register Notice on "Publishing
Assistance- Program Documents" provided in Appendix G.

TECHNICAL PRODUCT:
 A highly technical document or audio-visual
product intended solely for people with a
professional interest in the subject. Such a product
would not require "translation" of the technical
information to be understood, as is the case with
most field manuals. For example:
   Guidance on inspecting for asbestos written for
     asbestos inspectors (not school administrators)
   A handbook  on cleanup technologies written
     for cleanup contractors

CONCEPT:
When the Product Originator and his  or her
superiors have started to plan a product and have
decided on the product's targeted audience,
message, purpose, communications method, etc., as
listed on the concept notification form.

FINAL DRAFT:
For written materials:
A product can be considered in final draft form
when the Product Originator has completed the
format,  layout, and graphics or illustrations and
incorporated all appropriate comments from his or
her own office, other relevant Program and
Regional offices, and external organizations or
individuals,  if external reviews were conducted.

For audio-visual products:
For videos other than documentaries, the product
can be considered  in final draft form when a script
contains exact, verbatim narration and dialogue,
and complete scene-for-scene descriptions of the
visuals, effects and key directorial and editing
elements.
Documentary videos are in final draft form when a
script contains an extremely detailed description of
how the interview will be conducted, what scenes
will be shot, what material will be addressed, and
what material will be considered for the final
version. Other audio-visual products such as
displays, exhibits, posters, etc., can follow the
guidelines for publications.

PRODUCT ORIGINATOR:
The person responsible for developing the product.

AA/RA's  PRODUCT REVIEW OFFICER:
Under the Product Review process, each AA/RA
has designated a Product Review Officer to help
conduct needed notifications, consultations, or
reviews. To learn the identity of your Product
Review Officer, call your AA/RA's secretary.

EPA's "INTERNAL OUTREACH EXPERTS":
(A complete listing follows; reviewers would be
chosen as  appropriate for a particular product)
   Office of Communications, Education and
     Public Affairs
       Public Liaison
       Press Relations
       Education
       Editorial Services
       Multi-Media Services
    Office of Regional Operations and State/ Local
     Relations
    Office of Congressional and Legislative Affairs
    Office of the Administrator/ Deputy
     Administrator (Chief of Staff, Special
     Assistants, Deputies)
    Office of the Historian (a new office in OARM
     maintaining a running history of EPA)
    Product Review Officers of other potentially
     interested offices
    Regional and Laboratory Public Information
     Officers

-------
                                   1V1AJOK   ^ 1
AN OVERVIEW OF THE  NOTIFICATION AND  REVIEW PROCESS
                         CONCEPT NOTIFICATION
 The Product
 Originator, after proper
 Office Director
 clearance, submits a
 Concept Notification
 Form (see Appendix A)
 for any public-oriented
 product (with some
 exceptions) to the
 AA/RA's Product
 Review Officer.
                                                                         STEI*
The AA/RA'S
Product Review
Officer reviews the
Concept Notification
Form and sends it to the
Director of the Office of
Communications,
Education, and Public
Affairs' (OCEPA)
Communications    i
Planning Division.
An OCEPA
Communications
Planner distributes the
Concept Notification
Form "FYI" to EPA
outreach experts. If there
are really important
comments, the Planner
relays them to the
AA/RA's Product
Review Officer.

-------
              THE
              PRODUCT
              ORIGINATOR
WHAT EXACTLY Do I NEED To Do?
                     CONSULT:
            FILL OUT THE FORM:
FOLLOW YOUR OFFICE'S GUIDELINES:
               SEND THE FORM:
                                  CONCEPT NOTIFICATION
The Product Originator, after proper Office
Director clearance, submits a Concept
Notification Form for any public-oriented
product (with  some exceptions-see
Appendix D) to the AA/RA's Product
Review Officer.
A list of resources to help you plan the product is
provided in the front of this Handbook (page 3).
Fill out a Concept Notification Form (see sample form in
Appendix A) for all public-oriented products, except
certain products such as Federal Register Notices, press
releases, speeches, etc. (see Appendix D).
Note: In the concept stage, you are merely notifying other offices of
your plan and not submitting it for formal review-although, of
course, some discussion of the planned product might ensue. If you
wish and it makes sense, you can continue work on the product
during all the steps of this phase since it is only a notification and not
a formal review, unless you specifically request cousultation with
outreach experts.
Obtain your management's approval f$>r your product
concept and follow any other guidelines specific to
your AAship, RAship,  or office concerning product
development or review.
Send the Concept Notification form to your AA/RA's
Product Review Officer and to any other potentially
interested or affected Program or Regional office, as you
see fit. OCEPA will only notify internal outreach
experts (see "Frequently Used Terms," page 4).

-------
QUESTIONS AND ANSWERS ON STEP 1
Q: Why do I have to do this?
A: In the Introduction, we described some major
    problems with products that occurred in the
    recent past. The Administrator and your AA or
    RA, based on an Agency-wide work group's
    recommendation, have developed this concept
    notification process to give the Agency's
    outreach experts an early heads-up on upcoming
    products.  The process will also help you comply
    with statutory, regulatory, and executive order
    requirements for review of new products and
    alert you to potential problems such as related
    actions in other programs, possible changes in
    policy, duplication of effort, etc.

Q: What's a "public-oriented product"?
A: See definition in the front of this Handbook
    under "Frequently Used Terms."

Q: What's a "concept"?
A: See definition in the front of this Handbook
    under "Frequently Used Terms."

Q: Who is the AA/RA's Product Review Officer?
A: Under the Product Review process, each
    AA/RA has designated a Product Review
    Officer to conduct needed notifications,
    consultations, or reviews. To learn the identity
    of your Product Review Officer, call your
    AA/RA's secretary.

Q: Why does the Notification Form have to go to
    the Office of Communication, Education, and
    Public Affairs (OCEPA) rather than directly
    to appropriate outreach offices in EPA?
A: Program, support office, and Regional staff have
    repeatedly asked for "one-stop" shopping for, at
    the least, all outreach expert comments.  The
    Communications Planning Division is prepared
    to serve as a central contact among EPA's
    outreach experts to help minimize delays in the
    review process and confusion about who needs
    to review what and when. You can, of course,
    consult all offices directly, but please indicate
    that you are doing so on  the Concept
   Notification Form.
Q: Does this Notification and Review Process
   replace the Agency's peer review process?
A: No. The peer review process is intended to
   control the scientific quality and programmatic
   content of publications and is, therefore, not
   replaced by this notification and review process
   for communications purposes.

Q: Who are the "Agency's Internal Outreach
   Experts" OCEPA will contact?
A: As appropriate-
   Staff in OCEPA's Divisions:
     Public Liaison
     Press Relations
     Education
     Editorial Services
     Multi-Media Services
   Office  of Regional Operations and State and
     Local Relations
   Office  of Congressional and Legislative Affairs
   Office of the Administrator/ Deputy Administrator
     (Chief of Staff, Special Assistants, Deputies)
   Office  of the Historian (OARM)
   Product Review Officers of other potentially
     interested offices
   Regional and Laboratory Public Information
     Officers.

-------
 CONCEPT NOTIFICATION
The AA/RA's Product Review Officer
reviews the Concept Notification Form and
sends it to the Director of OCEPA's
Communications Planning Division.
Review the Concept Notification Form submitted by
the Product Originator.
Decide on whether the concept form should be sent to
OCEPA as notification only or whether consultation
on the concept or a particular question would be
beneficial. Please use the screening criteria provided
in Appendix B to guide you in this decision.
Within five working days from receipt, sign the
Concept Notification Form and insert it into a special,
blue Product Review Folder or attach a  special Product
Review Cover Sheet for faxing and send it to the
Director of the Communications Planning Division in
the Office of Communications, Education, and Public
Affairs (OCEPA), Mail Code A-107. To get a fax
number, please call 260 - 4361.
        8

-------
  QUESTIONS AND ANSWERS ON STEP 2
  Q: What's a "concept"?
  A: Please refer to the definition provided under
     "Frequently Used Terms" in the front of this
     Handbook.

  Q: Why do I have to send the form to OCEPA's
     Communications Planning Division instead of
     directly to EPA's outreach experts, such as
     OCEPA's Public Liaison Division or the Office of
     Regional Operations and State/Local Relations?
  A: Program, support, and Regional offices have asked
     repeatedly for "one-stop shopping" and the
     Planning Division is offering this service as  the
     central contact to minimize confusion and
     simplify the process.

  Q: Do the internal outreach experts have "veto
     power" over the product?
  A: No. This stage is designed to be notification only,
     with optional consultation, thus retaining
     complete AA/RA authority to develop the
     product. OCEPA Planners, however, should
     communicate any really important comments to
     the AA/RA's Product Review Officer. The
     Program or OCEPA can, of course, also call
     meetings to discuss the concept if there is a  valid
     reason to do so.  The Product Originator, if  he or
     she wishes and it makes sense, can continue work
     on the product during all steps of the concept
     notification stage.
 SUMMARY OF SCREENING CRITERIA FOR CONCEPT
   CONSULTATION AND FINAL DRAFT PRODUCT
                    REVIEWS

Refer to Appendix B for more detailed information about the Screening Criteria.

You should consider sending the concept or final draft to OCEPA if you anwer "yes* or
"not sure* CD any of the following questions about a produce

       • Does the product need meuage clarification and/or better audinv*
        definition?

       • Would it benefit from a review by people inside and/or ouulde the Agency
        who are affected by or have an interest in this product!

       • Does the product reflect a major new policy decision?

       • Will it have high visibility!

       • Would assistance in better reflecting and highlighting the Agency's or
        Administrator's themes, policies, and priorities be useful?

       • Could another office possibly be working on a similar or related product?

       • Is the cost likely to raise any questions, because it is, e-g., very high in
        proportion to the number of people to be reached?
 WHAT HELP CAN I GET?
 Feel free to call the OCEPA Planner
 assigned to your program or the Planning
 Division's Director*  You may also want to
 refer to Spreading the Word: A Guide to
 OCEPA Services, available from the
 Editorial Services Division-—  v
 telephone#26031351/-*$:K  ''---      .,     -y*
 For questions about publications, read the
              • -'^ ' '''' />&~J(-.--: !  ^f -*"•%*." ' '''•'''''•• "   ,' V*   '"
 Publications Management Manual :     ,
 available from die Editorial Sendees
'»»»%^'" »"'% * "'•    •"- * -^K^>*'>; ^"'" -•w  •",•""  ,'-';; %V "-           :'' '-•'
 Division, r :.;:-^yvf;-.';-V;2/'':'fe.;- '     '   ':
-------
      CONCEPT NOTIFICATION
    An OCEPA Planner distributes the Concept
    Notification Form "FYI" to internal
    outreach experts. If there are really
    important comments, the Planner relays
    them to the AA/RA's Product Review
    Officer.
    Distribute the Concept Notification Form within two
    working days from receipt to appropriate internal
    outreach experts (see list under Qs&As on next page)
    using a special blue Product Review Folder or the special
    Product Review Cover Sheet (for faxing) to attract
    attention to the notification.
    Note:The Product Originator can continue work on the product during
    this phase since it is  only a notification and not a formal review.

    IF CONSULTATION WAS REQUESTED BY THE AA/RA's
    PRODUCT REVIEW OFFICER OR THE PRODUCT
    ORIGINATOR THEN YOU:
    Set comment deadlines for no longer than five working
    days and collect and synthesize comments from the
    outreach experts who were consulted.
    Sign the concept review form indicating consultation has
    been completed.
    Pass the form and any comments, including, for example,
    a list of recommended additional "players," on to the
    AA/RA's Product Review Officer. If desired, convene a
    meeting or conference call among the product originator,
    AA/RA's product review officer and appropriate outreach
    experts to discuss the concept. As the product unfolds,
    keep the originating office aware of developments that
    may affect the product, such as a change in Agency policy
    or priorities.
    Keep a log of all concept notifications. Stay involved in
    important products, helping Product Originators in any
    waY possible during the development of the product so
£5  that the outcome is not a surprise.
            10

-------
QUESTIONS AND ANSWERS ON STEP 3
Q: Who are the "Agency's Internal Outreach
   Experts" I should consider for notification
   purposes?
A: As appropriate-
   Staff in OCEPA's Divisions:
     Public Liaison
     Press Relations
     Education
     Editorial Services
     Multi-Media Services
   Office of Regional Operations and State and Local
     Relations
   Office of Congressional and Legislative Affairs
   Office of the Administrator/ Deputy Administrator
     (Chief of Staff, Special Assistants, Deputies)
   Office of the Historian (OARM)
   Product Review Officers of other potentially
     interested offices
   Regional and Laboratory Public Information
     Officers

Q: Do the internal outreach experts have "veto
   power" over the product?
A: No. This stage is designed to be notification only,
   with optional consultation, thus retaining
   complete AA/RA authority to develop the
   product.  OCEPA Planners, however, should relay
   comments to the AA/RA's Product Review Officer
   and if there are valid reasons, either the Program
   or OCEPA can call meetings to discuss the
   concept. If the Product Originator wishes and it
   makes sense, he or she can continue work on the
   product during all steps of the concept notification
   stage.
WHAT HELP CAN I GET?
Spreading the Word; This Guide to
OCEPA Services decribes the different
Divisions' expertise and is available from
OCEPA's Editorial Services Division-
telephone f 260*4359

The Checklist of Potential Reviewers
(Appendix C) is a helpful reminder of
who else should be involved in the
development of the product.          *
  SUMMARY CHECKLIST OF POTENTIAL REVIEWERS

See Appendix C for a full list of Potential Reviewers.

Internal reviews for appropriateness and content:

       • Managers in the Originating Program Office
       • Other Appropnate Program AAs, RAs, OGC, or Other Offices

Internal reviews for determining effectiveness, compliance with Agency
communications directives, consistency with Agency policy:

       • OCEPA AA or Divisions
       • Administrator's Office

External reviewers you might consider to help you ensure that products communicate
effectively and answer constituent questions:

       • Other Federal Agencies
       • Constituency Groups (such as environmental groups and trade associations)
       • Organizations/Individuals Mentioned in the Product
                                                   11

-------
 CONCEPT NOTIFICATION
The AA/RA's Product Review Officer passes
any comments on to the Product Originator.
Communicate comments from OCEPA, if any, to the
Product Originator. If you have any concerns with
which the Product Originator disagrees, you obviously
have the option of calling a meeting or bringing them
to your AA/RA's attention.
Remind Product Originators to include a period of 2-3
weeks for reviews of the final draft in their product
development schedule. This review cycle is often
forgotten in the early stages of product development
and later causes frustration when not properly
planned for.
        12

-------
 QUESTIONS AND ANSWERS ON STEP 4
 Q: Does the AA/RA Product Review; Officer have
     veto power over the product?
 A: This decision is left up to each AA/RAship.
WHAT HEL1?Cm'I.GET?
If die SOURCE^ OEOTLB on
  Cii s- . „,, .... ^ . •, ¥^Aj~^^'*'   -         ^
don't answer
                                                             ._,   •- .^ •,*,>;, o^-.'^fr^r*^;
                                                             Planner vwth fdilf    *
                                                                        ;;" a.-..\f-,«-™,'; i"^ '&,>;
                                                             review^
                                                             ofthe
                                    " C-, *  >'v *   »:' •***•
                                   mumcatipns
                                             -.•spfcii
                                              ''  '  *^
                                                  wSri:
         SUMMARY PRODUCT PLANNING AND
              DEVELOPMENT CHECKLIST
See Appendix E for a more detailed checklist:
You should consider the following when planning and developing products for public
audiences.
In the Concept Stage:
        • What is the Message?
        • Is Policy Final?
        • Who's the Audience?
        • Why this Product?
        • Are Agency Themes and Priorities Reflected?
        • Does It Afreet a Specific Industry or Company?
        • Should You Consult with Appropriate People In and Outside EPA?
        • Should You Consult the EPA Publications Manual or Staff?

In the Development Stage:
        • Inappropriate Illustrations?
        • Factual Accuracy?
        • Proper Identification of Contacts?
        • Proper Tone?
        • Plain English?
        •Well Organized?
        • How and How Many? Is There a Distribution Plan?
        • Should You Distribute the Product Itself or Just Information
                                                       13

-------
              THE
              PRODUCT
              ORIGINATOR
                                 FINAL DRAFT REVIEW
The Product Originator submits the final
draft product and review form to the
AA/RA's Product Review Officer
NOTE: Please remember to allow t
-------
 QUESTIONS AND ANSWERS ON STEP 1
 Q: What's a "final draft"?
 A: Please refer to the definitions under "Frequently
    Used Terms" in the front of this Handbook.

 Q: What do I gain from sending this to OCEPA for
    review by Agency outreach experts?
 A: Several things:
    1. The Agency's outreach experts in OCEPA,
     OROSLR, and OCLA are in daily
     communication with outside constituencies that
     could be interested in your product. They
     generally have years of experience in dealing
     with the public and can point out potential
     problems, controversies, or opportunities for you
     to be aware of before the product is completed
     and distributed.

    2. Program and Regional staff have repeatedly
     asked for "one-stop shopping" on reviews. The
     OCEPA Communications Planning Division is
     prepared to coordinate the reviews by outreach
     experts in OROSLR, OCLA, and within
     OCEPA itself.

   3.OCEPA is committed to very fast turn-around
     times, which help you avoid delays.

   4. The prescribed forms help you speed up reviews
     because they anticipate most questions
     reviewers will have about your product.

   5. You have complete Agency concurrence and
     support for your product.

Q: Does this "Notification and Review Process
   replace the Agency's peer review process?
A:  No. The peer review process is intended to
   control the scientific quality and programmatic
   content of publications and is, therefore, not
   replaced  by this Notification and Review Process
   which focuses on the communications
   perspective.
Q: Why is there a second form for inventory
   purposes?
A: For two reasons:
   l.The Government Printing Office requires 30
     days advance notice for all publications before
     printing, so that they can plan printing,
     marketing, and distribution work. OCEPA's
     Editorial Services Division will handle that
     notification for you based on the form you fill
     out.

   2. EPA is establishing a computerized inventory of
     all Agency publications and  videos (public-
     oriented or not, technical or non-technical) to
     help the public and ourselves gain better access
     to available products. To do that, OCEPA needs
     basic information on all new products to feed
     into the inventory system. Full-scale review by
     outreach experts, however, is needed only for
     those products that are intended for a major
     segment of the public (see definition of "public-
     oriented product" in the front of this Handbook
     under "Frequently Used Terms").
                                                15

-------
                               FINAL DRAFT REVIEW
            THE
            AA/RA's
The AA/RA's Product Review Officer reviews
the final draft package, screens it, and if
appropriate, sends it to the Director of OCEPA's
Communications Planning Division.
WHAT EXACTLY no I NEED TO DO?
            REVIEW THE FORM:
                  REMINDER:
            SCREEN & DECIDE:^
    SIGN THE FORM & SEND THE
            REVIEW PACKAGE:
 STEP
Within five working days from receipt, review the Final Draft
Review Form, and, if appropriate, the Public-Information-
Product Inventory Form, as well as the final draft product
itself.
For inventory purposes, the Public-Information-Product
Inventory Form must be filled out and forwarded to
OCEPA's Editorial Services Division for any kind of
publication or video (public-oriented or technical), whether
it will be reviewed by OCEPA or not.
Ako: The Product Originator should by now have sent you a
copy of the required Summary Communications Plan and, if
indicated, a detailed Communications Plan.
Screen the final draft product for review questions and issues
based  on the Screening Criteria and the Product Planning
and Development Checklist provided in the Appendices of
this handbook. Decide whether the final draft should be
reviewed by OCEPA and other EPA outreach experts.
If you decide the product should go to OCEPA for review by
EPA's  internal outreach experts, sign the form within five
working days from receipt and have the package of materials
handcarried in a special blue folder or fax it with the special
cover  sheet to the Director of OCEPA's Communications
Planning Division.
The package should include:
      • The signed Final Draft Review Form
      • The final draft product
      • The earlier Concept Notification Form (for
         reference purposes, if you still have it)
      • The Public-Information-Product Inventory Form,
         if it's a publication or video
                                       16

-------
 QUESTIONS AND ANSWERS ON STEP 2
Q: What's a "final draft"?
A: Please refer to the definition provided under
    "Frequently Used Terms" in the front of this
    Handbook.

Q: What is the "screening" all about?
A: The screening criteria listed in Appendix B will
    help you decide which product or issues in the
    product to flag for attention and consultation
    with other offices during final review.

Q: Who are EPA's Internal Outreach Experts?
A: Staff in OCEPA's  Divisions:
      Public  Liaison
      Press Relations
      Education
      Editorial Services
      Multi-Media Services
    The Office of Regional Operations and
      State/Local Relations
    The Office of Congressional and Legislative
      Affairs
    Office of the Historian (OARM)
    Staff in the Office of the Administrator
      and Deputy Administrator
    Product Review Officers of other potentially
      interested offices
   Regional Public Information Officers
  SUMMARY CHECKLIST OF POTENTIAL REVIEWERS

 See Appendix C for a full list of Potential Revieweis.

 Internal reviews for appropriateness and content:

        • Managers in the Originating Program Office
        • Other Appropriate Program AAs, RAs, OGC, or Other Offices

 Internal reviews for determining effectiveness, compliance with Agency
 communications directives, consistency with Agency policy:

        • OCEPA AA or Divisions
        • Administrator's Office

 External reviewers you might consider to help you ensure that products communicate
 effectively and answer constituent questions:

        • Other Federal Agencies
        • Constituency Groups (such as environmental groups and trade associations)
        • Organizations/Individuals Mentioned in the Product
 WHAT HELP CAN I GET?

 Feel free to call the OCEPA Planner
 assigned to your program or the Planning
 Division's Director.  For a list of other
 helpful people and resources, please refer
 to the list provided on page 3 of this
 Handbook*  To screen out products or flag
 issues that would benefit from
 consultation with  EPA's outreach experts,
' **f "         .,   /   " >' ,- - ;A   -       '•"•'        ,'•."•   - ^
 please refer to the Screening Criteria in>
                   '                             '' ~' '
      Checklist of Potential Reviewers
                              you determine
                                e product.
  SUMMARY OF SCREENING CRITERIA FOR CONCEPT
    CONSULTATION AND FINAL DRAFT PRODUCT
                      REVIEWS

Refer Co Appendix B for more detailed information about rhe Screening Criteria.
You should consider sending rhe concept or final draft to OCEPA if you answer "yes" or
"not sure* to any of the following questions about a produce
       • Does rhe product need message clarification and/or better audience
         definition?

       • Would it benefit from a review by pec .pie inside and/or outside the Agency
         who are affected by or have an interest: in rhis product?
       • Does rhe product reflect a major new ixJicy decision?
       • Will it have high visibility?
       • Would assistance in better reflecting, nd highlighting rhe Agency's or
         Administrator's themes, policies, an? priorities be useful?
       • Could another office possibly be working on a similar or related product?
       • Is the cost likely to raise any questions, because it is, e.g., very high in
         proportion to rhe number of people ro be reached?
                                                     17

-------
            /  THE
            OGEPA
            PLANNER
 WHAT EXACTLY no I NEED TO DO?
         COORDINATE REVIEWS:
             SIGN THE FORM & ^
          SEND YOUR COMMENTS
FACILITATE RESOLUTION OF ISSUES:^
     SEND PUBLIC-INFORMATION'
     PRODUCT INVENTORY FORM:
                                FINAL DRAFT REVIEW
The OCEPA Planner reviews and circulates
the package among internal EPA outreach
experts, collects and synthesizes everyone's
comments, and gives them to the AA/RA's
Product Review Officer.
Review and circulate the final draft product and
form(s) to appropriate internal experts (see list in
Appendix C) within two working days from receipt,
setting a four working-day deadline for comments to be
returned to you. Collect comments, review and
synthesize them within two working days.
Sign the Final Draft Review Form and send it along
with the synthesized comments to the AA/RA's
Product Review Officer.
If there are difficult or unresolved issues, you or the
Program/Regional staff can set up a meeting or
conference call including the Product Originator,
AA/RA's Product Review Officer, appropriate outreach
experts, and yourself, to discuss and facilitate
resolution of the issues. If there is no resolution, you
may want to bring the issue to the attention of the
Associate Administrator, OCEPA.
For all publications and videos, send the Public-
Information-Product Inventory Form to the Editorial
Services Division for processing.
                                       18

-------
 QUESTIONS AND ANSWERS ON STEP 3
 Q: Who are the. internal outreach experts I should
    contact for reviews?
 A: As appropriate -
    Staff in OCEPA's Divisions:
       Public Liaison
       Press Relations
       Education
       Editorial Services
       Multi-Media Services
    The Office of Regional Operations and
       State/Local Relations
    The Office of Congressional and Legislative
       Affairs
    Office of the Historian (OARM)
    Staff in the Office of the Administrator
       and Deputy Administrator
    Product Review Officers of other potentially
       interested offices
    Regional Public Information Officers

Q: Do these reviewers have "veto power" over the
    product?
A: No. But their comments should, of course, be
    given serious consideration, and if unresolved
    issues remain, you should call a meeting. If those
    fail, you can raise the issues to the AA/OCEPA
    for discussion with other AAs and RAs.
   SUMMARY CHECKLIST OF POTENTIAL REVIEWERS

 See Appendix C for a hill list of Potential Reviewers.

 Internal reviews for appropriateness and content:

        • Managers in the Originating Program Office
        • Other Appropriate Program AAs, RAs, OOC, or Other Offices

 Internal reviews for determining effectiveness, compliance with Agency
 communications directives, consistency with Agency policy:

        • OCEPA AA or Divisions
        • Administrator's Office

 External reviewers you might consider to help you ensure that products communicate
 effectively and answer constituent questions:

        • Other Federal Agencies
        • Constituency Groups (such as environmental groups and trade associations)
        • Organizations/Individuals Mentioned in the Product
 WHAT HELP CAN I GET?
 The Product

 Checklist in Appendix E is
 reminder of questions that should have
       «-
 The Scree
 particularly helpful at this s
                   for
                   a«*
 The Checklist of Potential

        SUMMARY PRODUCT PLANNING AND
             DEVELOPMENT CHECKLIST

See Appendix E for a more detailed checklist:

You should consider the following when planning and developing products for public
audiences.

In the Concept Stage:

        • What is the Message?
        • Is Policy Final?
        • Who's the Audience?
        • Why this Product?
        • Are Agency Themes and Priorities Reflected?
        • Does It Affect a Specific Industry or Company?
        • Should You Consult with Appropriate People In and Outside EPA?
        • Should You Consult die EPA Publications Manual or Staff?

In the Development Stage:

        • Inappropriate Illustrations?
        • Factual Accuracy?
        • Proper Identification of Contacts?
        • Proper Tone?
        • Plain English?
        • Well Organized?
        • How and How Many? Is There a Distribution Plan?
        • Should You Distribute the Product Itself or Just Information
         About the Product?
                                                       19

-------
 FINAL DRAFT REVIEW
The AA/RA's Product Review Officer
relays all comments as soon as possible to
the product originator and, if all else fails,
brings unresolved issues to the attention of
the AA or RA.
Send the signed Final Draft Review Form and all
comments within two working days back to the
Product Originator, or call. The exact steps are left up
to your AA/RAship's internal procedures.
If difficult or unresolved issues remain after the
reviews, you or the OCEPA planner can set up a
meeting or conference call including all appropriate
"players" to discuss the issues.  If attempts to resolve
the difficulties fail, you may want to bring them to the
attention of your AA/RA.
                  WHJ^T HEtP CAN 10ET?
                              wtnunicatioiis * *
                                 tojfonr
                                   "iS
                  you with questions or with
                  resolving issues among off ices.
        20

-------
APPENDICES
A. Sample Forms
     Concept Notification—Public-Oriented Products               22
     Final Draft Review—Public-Oriented Products                 24

B. Screening Criteria                                       26

C. Checklist of Potential Reviewers                             28

D. Product Categories Exempted From the Process                   29

E. Product Planning and Development Checklist                    30

F. Public-Information-Product Inventory Form                      32

G. Regulations for Publishing Products Prepared Under a Contract       34
     or Assistance Agreement
                            21

-------
Concept Notification — Public-Oriented  Products
Submitted for:
O Notification Only
O Consultation Requested
Visibility: rj Low
Date Submitted:
D Medium D High
Projected Release Date:
 Working Title:
Project Originator:
   Name—
                                                       Phone—
                                                Office-
 Product Type:
Estimated Cost:
(Include printing &
distribution costs)
                                                                  Estimated Quantity:
 Target Audience(s)
Message/Purpose/Need:
 Issues To Be Flagged:
                                  EPA and external offices/organizations that your office will involve in the
                                  product's development. (Rater to *LJst of Potential Reviewers' in the handbook
                                  Developing Products for the Public.)
 AA/RA's Product Review Officer's Recommendation:  I have reviewed this product concept based on EPA's
 Product Screening Criteria in the Handbook and I recommend: D Notification Only,   D Consultation
 Name:
 Office:
   Signature: .
   Telephone:
                                                                                  Date:
 OCEPA Communication Planning Division Recommendations:
    Final-Draft review D Needed,  D  Not Needed
    Comments:
                                 Recommended Reviewers:
 Signature:
              Date:
EPA Form 2200-6 (10-91)
                                      APPENDIX A  22

-------
Concept Notification — Public-Oriented  Products
 Submitted for
    ^Notification Only
    n Consultation Requested
Visibility:
n LoW      B^Medium      D High
                                 Date Submitted:  -2S~-
                           Projected Release Date:
                                        - f/
 Working Title:
 Project Originator:
    Name—  C/MteC£*J€
                    Phone—^60-^2
 Product Type:
Estimated Cost:
                 Estimated Quantity:
                    6  60 0
 Target Audience(s)
Message/Purpose/Need:
 Issues To Be Flagged:
 o
        A;or A  M-€ALT*4
                          T#€
                                                        ruC'j^cr
                                EPA and external offices/organizations that your office will involve in the
                                product's development. (Refer to 'IJst of Potential Reviewers' in the handbook
                                Developing Products for tha Pubtc.)
                                  AA's<
AA/RA's Product Review Officer's Recommendation:  I have reviewed this product concept based on EPA's
Product Screening Criteria in the Handbook and I recommend: D  Notification Only,   D  Consultation
        ~                                      fVmJ  «
Name:
Office:
                                    APPENDIX A 23

-------
Final Draft Review — Public-Oriented Products
 Official Title:
 Working Title {if different):
 Project Originator:
    Name—
                     Phone-
                Off ice-
 Product Type:
Estimated Cost:
(Include printing &
distribution costs)
Estimated Quantity:
 Target Audience(s)
Message/Purpose:
 Issues To Be Flagged:
                                   EPA and external offices/organizations your office has involved in the
                                   development of this product.
 AA/RA's Product Review Officer's Recommendation: I have reviewed this final draft based on EPA's Product
 Screening Criteria in the Handbook and I forward the draft to OCPA for review.
 Name:
 Office:
   Signature:
   Telephone:
                 Date:
 OCEPA Communication Planning Division:

    O Reviewed without comment

    D Reviewed with comments (attached)

    D A meeting is necessary to discuss comments. (The product should not proceed further prbr to this meeting.)

    D Please send for further review to	
 Signature:
             Date:
EPA Form 2200-7 (10-91)
                                      APPENDIX A 24

-------
Final Draft Review — Public-Oriented Products
 Official Title:
              ^
              R£DU.C.?U&
 working Title (if different):
 Project Originator
    Name-
                    Phone— 
-------
SCREENING CRITERIA FOR CONCEPT CONSULTATION
          AND FINAL DRAFT PRODUCT REVIEWS
   This checklist is intended to help Product Originators and AA/RA's Product Review officers sort out
   which product concepts or final drafts may need wider Agency consultation or review through the
   Office of Communications, Education, and Public Affairs to safeguard against
         • policy misinterpretations and resulting embarassment
         • inconsistencies with Agency policy or thinking
         • duplication of products among offices in Headquarters and the Regions
         • surprise products that surface at the last minute without the knowledge or involvement of all
          appropriate "players"
         • missed opportunities to communicate the Agency's priorities and themes.

   AAs or RAs can, of course, add criteria appropriate for their organizations to this list.

         Note: If your product falls into any of the categories below, you should consider sending the
         concept or final draft to OCEPA for consultation in the concept stage or review in the final
         draft stage. If any of the items below apply, please indicate that on the appropriate form to assist
         reviewers.

   Candidate products for consultation or review:
   Please refer to the complete list of exempted product categories in Appendix D, and the list of included
   product categories in the front of the Handbook.

   CRITERIA

                                                                         Yes  Not Sure
   • Does the product need message clarification and/or better audience definition?      Q     Q
    (This needs to be done during concept development.)

   • Would it benefit from a review by people inside and/or outside the Agency that are
    affected by or have an interest in this product; for example, because it may
    be inconsistent with other offices' products or policies, or views represented may
    not be objective and balanced?                                             r~]     rn
    Note: Consider this question during product development and definitely before
    submitting a final draft for review.

    — Inside, consider consulting with:
        - OCEPA Divisions:
               — Communications Planning
               - Public Liaison
               - Editorial Services
               — Multi-Media Services
               - Education
               - Press Relations
        - Office of Regional Operations and State and Local Relations
        - Office of General Counsel

                                 APPENDIX B  26

-------
                                                                                 Yes  Not Sure
       - Office of Congressional and Legislative Affairs
       - Office of the Historian
              (a new office in OARM maintaining a running history of EPA)
       - Regional Offices

    Outside, consider consulting with the following groups if involvement or review is appropriate and
     cannot be misinterpreted as improperly influencing the Agency;
       - State and local governments or their associations
       - Industry/trade organizations
       - Consumer organizations
       - Environmental/public interest groups
       - Other federal agencies
       -Other
 • If the product reflects a major new policy decision, is the policy
  - still fluid/not yet final
  - affecting or of interest to another Agency program or office, or another
    federal agency
  Note: Make sure you try to resolve all "fluid" policy issues before submitting
    a final draft for review.

• Will it have high visibility?
  For example:
  - It reflects a controversial decision
  - It involves mass communications (TV/radio)
  - It addresses the American consumer
  - You plan to distribute
       - over 10,000 printed copies a year
       - over 50 video/slide-show copies

• Would assistance in better reflecting and highlighting the Agency's or
    Administrator's themes, policies, and priorities be useful?

• Could another office possibly be working on a similar or related product?
  Consider
  - program offices
  - support offices
  - regions
  - laboratories

• Is the cost likely to raise any questions because it is very high in proportion to the
  number of people to be reached?
                                    APPENDIX B 27

-------
            CHECKLIST OF POTENTIAL REVIEWERS
 In order for our informational materials and activities to provide the most complete picture of what EPA is
.ioing while fully addressing the concerns of the public, it is usually necessary for a variety of people both within
and outside the Agency to participate in their development and review. Although this review may seem
cumbersome, it helps us provide the public with the best possible information.
Following is a checklist of the kinds of people who may need to review your product. Although it certainly is not
necessary to involve all of these people, this checklist will help you decide who should be involved.
Internal reviews for appropriateness and
content:
Program Office
      D Originator of Project
      D Originator's Branch Chief
      D Originator's Division Director
      D Originator's Office Director
      D AA or RA's Product Review Officer
      DAAorRA

D Other appropriate Program/Regional offices
D Office of Regional Operations and
    State/Local Relations
D Office of Congressional and Legislative
    Affairs
D Office of General Counsel
D Office of Enforcement
O Office of Small and Disadvantaged Business
    Utilization
G Office of Civil Rights
G Office of Cooperative Environmental
    Management
G Office of the Historian
   ( a new office in O ARM maintaining a
    running history of EPA)
Internal reviews for determining effectiveness,
compliance with Agency communications directives,
consistency with Agency policy:
OCEPA
      D Communications Planning Division
      D Multi-Media Services Division
      O Editorial Services Division
      D Public Liaison Division
      O Press Relations Division
      DAA/OCEPA
D Regional Public Information Offices
  Administrator's Office
      O Special Assistants
      D Chief of Staff
      O Administrator/Deputy Administrator
External reviewers to consider because they may
be able to help you ensure that products
communicate effectively and answer constituent
questions:
      Note: Carefully think about whether
      involvement or reviews could be
      misinterpreted as improperly influencing the
      Agency or as inappropriate for other reasons.
      Also be sure to balance the list of organizations
      you involve based on whom or what
      they represent.
      Other Federal Agencies
      Constituency Groups

          D Environmental/Public Interest Groups
          D Trade Associations
          D Professional Societies
          O Consumer Groups
          D Civic Associations
          D Unions
          D Businesses
          G Educational Associations
          O Youth Groups
          Q Academic Institutions

      G Organizations/Individuals Mentioned in
          the Product
                                      APPENDIX C 28

-------
      PRODUCT CATEGORIES EXEMPTED FROM THE
            NOTIFICATION AND REVIEW PROCESS
 • Highly technical products for technical audiences
  with a permanent professional interest in the
  subject; these products do not require any
  "translation" of the technical information to be
  understood by the intended audience, as is the case
  with most field manuals
  For example:
    Guidance on inspecting for asbestos written for
    asbestos inspectors
    A handbook on cleanup technologies written for
    cleanup contractors

 • Congressional testimony

 • Verbatim testimony from hearings

 • Advance notices of proposed rulemaking
  (ANPRMs), proposed or final regulations subject to
  a formal comment period

 • Press releases approved by the Office of
  Communications, Education and Public Affairs or a
  counterpart organization within a Regional office or
  laboratory

 • Legal opinions, briefs, and memoranda, including
  initial, final, or other decisions in quasi-judicial
  administrative proceedings

• Federal Register notices

• Notices of public hearings

• Requests for proposal (RFPs)

• Materials (audiovisual, graphic, and printed) used
  exclusively by Agency personnel (e.g. training)
 • Materials which are devoid of any reference to the
  Agency or which clearly state that they are not
  endorsed by the Agency

 • Articles by EPA employees and assistance recipients
  submitted for publication to refereed scientific
  journals which include a statement indicating that
  the article does not reflect the official views of EPA

 • Criteria documents and other similar documents
  subject to a formal public comment period or review
  by the Science Advisory Board or the Science
  Advisory Panel

 • Advisory committee statements and reports

 • Internal policy statements, memoranda, and
  directives

 • Official Agency correspondence

 • Publications of the Office of the Inspector General

 • Fact sheets that are part of press releases

 • Site-specific materials

 • Speakers' kits

• Products intended for internal Agency use only

• Such other materials as are deemed appropriate for
 exclusion by the Office of Communications,
 Education, and Public Affairs
                                   APPENDIX D 29

-------
           PRODUCT PLANNING AND DEVELOPMENT
       This list contains concerns the Office of Communications, Education.and Public Affairs and the
 Administrator's staff suggest you consider when planning and developing products for public audiences. Doing
                      so can help you avoid basic problems with your product later on.
 In the Concept Stage:

 What's the Message?
 Has your management agreed to your proposed message for
 your product? Is it clear and easily spelled out?

 Who's the Audience?
 Who is the primary audience for the product? How will the
 information affect the audience? Will they react with anger,
 concern, a Reeling of being put down, confusion? Put
 yourself in the shoes of the potential reader. Will the
 product really be helpful? Make sure you address the reader's
 potential concerns and questions, including "where can I
 get more information?"

 Why this Product?
 What are you trying to accomplish through the product?
 Have you chosen the best vehicle to deliver the message?
 Which would be more effective for the targeted  audience: a
 printed document or an audio-visual product, or something
 else such as a workshop or presentation?

 Is the Policy Final?
 Is there any chance that the policy the product is to reflect
 or will touch upon is still fluid and not yet final or might
 change during the product's development time (which may
 be monuSs)? Are rhere any legal issues or concerns? If so, be
 sure to get proper reviews of your concept from all
 appropriate levels in the Agency (don't forget the office of
 General Counsel) before you develop the final draft.

Are Agency  Themes and Priorities Reflected?
 How does your product fit in with the Administrator's and
your AA's and RA's themes and priorities, such as pollution
prevention, risk-based decisionmaking, integrated
environmental management, etc.? Will  it be consistent with
 their policies, views, and approaches?

Does It Affect a Specific Industry or Company?
Check whether the product will have any effect  on a
 specific industry's or company's bottom line.
       •Are we targeting any product(s)?
       • If so, is there a policy basis for it or can it be
         scientifically justified?
Should You Consult with Appropriate People In
and Outside EPA?
Make sure you consider all the proper people and
organizations interested in, concerned about, or affected by
the product's message in and outside the Agency, especially
environmental and trade groups.Would your product benefit
from consulting them to help you develop an objective and
balanced view without someone misinterpreting it as
improperly influencing the Agency? Not getting outside
viewpoints on the draft product can sometimes backfire
when it's final.

Questions to consider
• Will they be surprised by the product's message?
• Are they working with your office on developing die
  policy reflected in the product?
• Are their comments on the policy being incorporated or
  at least considered with due concern?
• Have you planned to consult with the appropriate
  internal offices from the following list?
  (Be sure you do even though it may add two to three
  weeks to your development schedule.)
Program or support offices other than your own
The Office of Communications, Education, and
  Public Affairs
Communications Planning Division
Public Liaison Division
Editorial Services Division
Multi-Media Services Division
Environmental Education Division
The Office of Congressional and Legislative Affairs
The Office of General Counsel
The Office of Regional Operations and State and Local
Relations
Office of the Historian (OARM)
The Regional Public Information Offices

Should You Consult the EPA Publications
Quidebook or Staff?
EPA has certain printing and production requirements
(some of diem government-wide) which are spelled out in a
manual called "Publication Management" available from
OCEPA's Editorial Services Division. To avoid problems
down die road, it's best to find out in the beginning what
the requirements are.
                                       APPENDIX E 30

-------

-------

-------
 The Inventory  Form
 1. TITLE—Short and simple is best with a key word
 as dose to the start as feasible.
 2. NUMBER—Numbers for all EPA information
 products are assigned by the EPA Publications and
 Information Center in Cincinnati, Ohio. Call
 FTS-684-7980 to obtain a number.
 3.  FORMAT—Use one of the terms listed here if
 applicable. If not, use the fewest and simplest terms
 necessary to describe the product's format  Don't
 describe the content, i.e., "fact  sheet," or "draft."
 Flyer: A single sheet of paper with type placed with-
     out regard for any folds.
 Leaflet: A single, folded sheet  with type placed in
     columns between the folds.
 Pamphlet: Two or more bound (usually stapled)
     sheets without a separate cover (see "booklet").
 Booklet: Any number of bound sheets with a sepa-
     rate cover (one made of paper different in
     weight, finish, or color from the inside pages).
 Poster: A single sheet intended for wall-mounting  or
     similar public display.
 Slides: 35mm transparencies.
 Vu-Graphs: Overhead transparencies.
 Videotape                              Audiotape
 Film                                    Microfilm
 Floppy Disk                            Microfiche
 CD-I                                      Exhibit
 CD-ROM
 4. SERIES—Indicate here if the  product is one of
 several under an overall title or category, such as
 'Tech Facts," or "public-service announcement."
 5-8. Self-explanatory.
 9. CONTRACTORS/GRANTEES—If a contractor or
 grantee was, is, or will be involved in the research
 (editorial, not scientific research), writing, editing,
 design, or other preparation of the product, list the
 company or organization's name, the EPA
 contract/grant number, and the amount of money
 spent.
 10. SOURCE—The box(es) checked here will tell
 catalog readers where to obtain your product. If
 proper source isn't listed, give details in item 20.
 11. Number of individual units  to be produced.
 For exhibits, indicate expected  number of showings
 per year and number of years of  usefulness (i.e.
5/2).
 12. COLORS—Do not include the color of the pa-
per stock. For example, black ink on blue paper is a
one-color process.
13. SIZE—For publications, this  is the dimensions
of the folded product For leaflets, size typically will
be 4" x 9". Pamphlets and booklets may be 4" x 9",
    x mn, or 8fc" x 11".
    For videotapes, this is the type: VMS, %", 1", etc.
    For audiotapes this is cassette, reel, etc.
    For film, tills is 16mm, 8mm, etc.
    For computer disks, 3fc" or 514".
     For an exhibit, this is either table-top or free-
         standing.
14.  LENGTH—For publications, this is the number
of printed pages, not including any separate cover.
If the publication will be but is not yet typeset, the
number of pages can be roughly estimated by con-
sidering the following:
Amount Of Text Produced
Per Double-Spaced Page (25 lines)
Of Typewritten Text
     Publication Size               Portion of Page
     4" x 9"                        three-quarters
     5%" x 8%"                        two-thirds
     81/iiX 11"	one-third
     For tapes and film, length is time. For trans-
parencies and microfilm/fiche this is number in
package. For computer disks, give length in bytes.
For exhibits, give width and depth.
15.  AUDIENCE—Describe in terms of educational
level (i.e., children, average citizen, or college graduate),
degree of.subject knowledge (i.e. none, general,  or
sfa'HoO, and involvement (uncaring, business/financial,
special-interest group, governmental, or personal).
16.  PROMOTION—List quantities, audiences, and
timing for flyers, press releases, announcements,
advertisements (where? in what?), review copies (to
whom?), or other marketing activities planned for
the product. [This information is necessary to complete
GPO form 3868—Notification Of Intent To Publish.] For
many EPA documents, the response will be "none."
17.  DESCRIPTION—A concise paragraph that clear-
ly gives the catalog reader enough information to
decide whether to order or seek out the product
18.  KEY WORDS—These terms will be used to
locate your product in the Agency's electronic data-
bases and library files and indexes. Careful thought
in their selection is crucial to the effectiveness of
your product. In general, concentrate on terms that
distinguish and specify; avoid  commonalities, such
as "environment" and "report."
19. CERTIFICATION—The Product Review Officer
is the person in each program  office who has been
designated by the AA/RA to handle the EPA Prod-
uct-Review process.  If you are unsure who this is in
your program, call your AA/RA's secretary or the
OCEPA Communications Planning Division at 260-
4361.
20. COMMENTS—Use this space to contain over-
flow information from items 9,10, and 16; or to flag
special characteristics or considerations.
                                         APPENDIX F 33

-------
 Protection  of
 Environment
 40
 PARTS 1 TO 51
 Revised as of July 1,  1990

 8 30.518  What are the procedures for pub-
    lishing  scientific, informational, and
    educational documents?
  (a) EPA encourages publication of
 the results  of Its assistance  agree-
 ments.
  (b) You must comply with  EPA's
 peer and administrative review process
 if you intend to release to the  public
 informational  materials,  reports, and
 other products  produced  under an
 EPA assistance agreement.
  (1)  Except  for  articles published
 under paragraph  (d) of  this section,
 you must  submit three copies  of the
 documents to your project officer for
 EPA review.  EPA will evaluate the
 documents and will  provide you with
 written, suggested changes, if any.
  (2) You  should make every effort to
 accommodate suggestions arising from
 the EPA review process while prepar-
 ing a revised draft.  You should alert
 EPA  reviewers  to  suggestions you
 cannot  accommodate and  to changes
 initiated by you in the revised draft.  '
  (3) If an agreement is  reached that
 the material is appropriate for  release
 as  an EPA publication, the following
 statement must be included in the doc-
 ument:

 The information In this document has been
 funded wholly or in part by the  United
 States Environmental  Protection  Agency
 under assistance agreement (number) to (re-
 cipient). It has been subjected to the Agen-
 cy's peer and administrative  review  and has
 been approved for publication as an EPA
 document. Mention of trade names  or com-
 mercial products does not  constitute en-
 dorsement or recommendation for use.

  (c) If  agreement cannot  be reached
 that the material is appropriate for re-
 lease as an EPA publication, you may
 independently publish and distribute
 the document for your own use and at
 your own expense provided you in-
 clude  the  following  statement  in the
 document:

 Although the information in this document
 has been funded wholly or  in part by the
 United  States  Environmental Protection
 Agency  under  assistance   agreement
 (number) to (recipient), it may not necessar-
 ily  reflect the views  of the Agency and no
 official endorsement should be inferred.

  (d) EPA also encourages independ-
 ent publication of reports in referred
 journals at any time. You must  submit
. a copy of the article to your project of-
 ficer when you send it for publication.
Following publication, three copies of
the article should be submitted to the
project officer.  The  article must in-
clude the following statement:

Although the research described in this ar-
ticle has been funded wholly or in part by
the United States Environmental Protection
Agency   under   assistance    agreement
(number) to (recipient), it has not been sub-
jected to the Agency's peer and administra-
tive review and therefore may not necessari-
ly reflect the views of the Agency and no of-
ficial endorsement should be inferred.
§30.520

  (e) Documents that are not to be re-
leased to the public  as  EPA  publica-
tions but are part of a recipient's regu-
lar pollution control activities are not
subject to the EPA peer and adminis-
trative review process, e.g.. State pollu-
tion control agency-published newslet-
ters  and operation and maintenance
manuals under the wasterwater treat-
ment  construction  grants program.
However, EPA encourages you  to  es-
tablish a similar reveiw process before
publishing any documents at your own
expense. You may publish such docu-
ments only  If you include the follow-
ing statement:
This project has been funded wholly or in
part by  the United  States  Environmental
Protection Agency under assistance agree-
ment (number) to (recipient). The contents
of this document do  not necessarily reflect
the views and policies of the Environmental
Protection Agency, nor does mention of
trade names or commercial products consti-
tute endorsement or recommendation  for
use.
[48 PR 49062. Sept. 30.  1983: 48 PR 38946.
Oct. 2. 1984]
               APPENDIX G 34

-------
 In the Development Stage:

 Plain English?
 For general audiences, the writing should be at about 8th
 grade level; for more specialized audiences, not higher than
 10th grade. Watch out for technical lingo, jargon, and
 acronyms, and especially, passive voice!

 Proper Tone?
 Is the writing properly targeted to the audience —
 not preachy, condescending, arrogant, or unfriendly?

 Appropriate Illustrations?
 Think about whether the graphics, illustrations, or photos
 might suggest something to others, especially people outside
 the Agency, that would be inappropriate. Consider whether
 they might endorse a specific product, or make
 inappropriate reference to health conditions, safety, race,
 religion, sex, or handicaps.

 Factual Accuracy?
 Make sure the proper people have proofread the text and
 doublechecked the facts for typos, especially in charts,
 footnotes, etc.

 Proper Identification of Contacts?
 For the reader/viewer to get more information, ask questions
about the product, or obtain more copies, is the responsible
office properly identified? Be sure the names and numbers
are accurate! Double check! Contacts should be alerted to
 the distribution. Are they ready to receive calls or requests
for copies?
Well Organised?
Is the text presented in a clear, logical manner? Is there an
introduction and a conclusion? Are the messages easy to
find and understand?

How; and How Many?
Is there a distribution plan? How many copies will be sent
out? To whom? Will you have enough supply to meet the
demand? What will the demand be? How will you distribute
the material? What distribution vehicles will be used? Will
you make camera-ready copies, the item itself, or both
available?

Should You Distribute the Product Itself or
Just Information about the Product?
Consider whether it is best to send out the product itself or
information about, or a summary of, the product. Especially
when dealing with large numbers, consider what's more
important: that the audience receive the product itself or
just learn that it exists and how they can get it.
                                         APPENDIX E 31

-------
 PUBLIC-INFORMATION-PRODUCT INVENTORY FORM
 Guidance in completing this form is given on the reverse side. Print neatly in black ink.
  1. Title
                                                           2. EPA Product Number
                                                                                           3. Format
  4. Series
                             5. Date Submitted [mo.-day-yr]
                              6. Publication Date imo.-yr.]
  7a. Contact Name
                             7b. Mail Code
                              7c. Telephone
  8. Issuance
    D Initial D Periodcal— Frequency wil to ___issues per
                                        D Reprint— Data last printed
            O Revision of existing document— Titte'_
                                                                                   Number.
  9. Contractors/Grantees
    ID No	
    Name	
     Amounts.
10. Source    D Public Information Center
    D Program D Cincinnati Clearinghouse
    n-»20   o National Technical Information Service
  11. Quantity
12. No. of Ink Colors
  Cover 	  Text —
13. Size
14. Length
  15. Audience
  16. Promotion/Marketing Plan (flyers, announcements, etc.. quantities, and audience)
  17. Catalog Description (topics covered and points made)
  18. Key Words (for indexes and databases) [no more than 12]
  19. Product-Review Officer's Certification—The concept of this material and the expenditure of resources for its production are approved by
     Program/Regional management, and the OCEPA Communications Planning Division has been notified in ample time for comment  It wiH be
     produced in accordance with al  applicable and pertinent Agency and federal rules and regulations (including those given in the OCEPA
     PubScations Management manual.) Two copies of afl non-technical publications wil be sent to the Editorial Services Division of OCEPA upon
     completion. One copy of video/audio products w9 be sent to the Multi-Media Services Division of OCEPA upon completion.
     Name (printed)
                  Oat*
            Signature
  20. Comments
Send to: Editorial Services Division, OCEPA (A-107), U.S.EPA, Washington DC 20460 — FAX * 202-260-0231
Fcr OCEPA Use Only
1 Received
1 c
T
E
Completed
  Editorial Services Division (Signature below of Director or Deputy Director of Editorial Services Division. OCEPA. serves as signature of
  same on Printing Request form 2340-1)
 EPA Form 2200-5 (10-91)
                                                   APPENDIX F  32

-------
 Federal  Acquisition
 Regulations System

 48	
 CHAPTER 15 TO END
 Revised as of October  1, 1990
 1S5T237-70  Contract  publication review
     procedure*.

   As prescribed In 1537.110. insert the
 following  contract clause  when  the
 products of the contract are subject to
 contract publication review.

  CONTRACT PUBLICATION Review PKOCCTOUS
                (An 1084)

   (a) Material generated under this contract
 Intended for release to the public is subject
 to the Agency's publication review process
 in accordance with the EPA Order on this
 subject and the following.
   (b) Except at Indicated in paragraph (c)
 below, the Contractor shall  not Independ-
 ently publish or print material generated
 under this contract until after completion
 of the EPA review process. The Project Of-
 ficer will notify the Contractor of review
 completion within	calendar days  after
 the Contractor's transmittal to the Project
 Officer of material  generated under this
 contract. If the Contractor does not receive
 Project  Officer  notification within  this
 period,  the Contractor shall immediately
 notify the Contracting Officer in writing.
   (c) The Contractor may publish, In a sci-
 entific journal, material resulting directly or
 indirectly from work performed under this
 contract, subject to the following:
   (1) The Contractor shall submit to the
 Contracting Officer and the Project Officer.
 at least 30 days prior to publication, a copy
 of any paper, article, or other dissemination
 of information Intended for publication.
   (I) The Contractor shall Include the fol-
 lowing statement in a journal article which
 has not been subjected to EPA review. "Al-
 though the research described in this article
 has been funded wholly or in part by the
 United  States  Environmental Protection
 Agency contract (number) to (Name of Con-
 tractor).  It has not  been subject  to  the
 Agency's review and therefore does not nec-
 essarily reflect the views of the Agency, and
 no official endorsement should be inferred."
  (J) Following publication of the journal
article, the  Contractor T*»M'  submit  five
copies of the journal article to the Project
Officer, and one copy to the Contracting
Officer.
  (d) If the Government has completed the
review process and agreed that the contract
material  may  be  attributed to EPA.  the
Contractor shall Include the following state-
ment In the document:
  This material has been funded wholly or
in part by the United States Environmental
Protection Agency under contract (number)
to (name). It has been subject to the Agen-
cy's review, and, tt has been approved for
       APPENDIX G 35
publication as an EPA document. Mention
of trade names or commercial products does
not constitute endonement or recommenda-
tion for use.
  (e) If the Government has completed the
review  process, but decides not to publish
the material the Contractor may Independ-
ently publish and distribute the material for
its own use and Its own expense, and shall
Include the following statement in any inde-
pendent publication:
  Although the information  described in
this  article has been funded wholly or In
part  by the  United States Environmental
Protection Agency under contract (nuzaber)
to (name), it does not necessarily reflect the
views of the Agency and no official endone-
ment should be Inferred.

             (End of clause)
  US. Environmental.:toctk*  Apenci
  Region  5, Library  x,- •   y          ,
  77 WesU^c!-^  n-oc'.'-;A  l^Jl Ho

-------