United States      Office of Enforcement  EPA#305-K-98-003
         Environmental Protection  and Compliance Assurance    July 1998
         Agency     -    (2224A)         www.epa.gov
&EPA   Compliance
         Assistance Tools

Introduction	 1
Cross-Sector Tools	2
Agriculture	5
Auto Service and Repair	7
Chemical Testing Facilities	 7
Chlorofluorocarbons (CFCs)	9
Dry Cleaning	9
Electronics and Computers	11
Food and Kindred Products	 12
Industrial Organic Chemical Manufacturing	 12
Iron and Steel	 14
Metal Finishing	 14
Municipalities	 14
Non-Ferrous Metals	 15
Paints and Coatings	 16
Petroleum Refineries	 17
Power Generation	 18
Printing	 18
Pulp and Paper	 19
Shipbuilding	 19
Transportation	20
Wood Preserving	20


    How can hundreds of thousands of businesses across America get quick
    and up-to-date information and help in complying with environmen-
    tal regulations? How can companies find out about pollution preven-
    tion approaches and innovative technologies that will bring profits and
    savings? And how can regulators and technical assistance providers help
    businesses stay competitive and protect the environment?

    EPA's Office of Compliance has developed numerous tools, targeted to
    specific industries, that answer these questions. This booklet provides a
    brief outline of resources and tools currently available or under devel-
    opment for over a dozen industries. The tools described in this booklet
    can be identified by the following icons:
™w"  Database

(^J   Online Computer

 Hk   Grant
                                            Other Tool
                                            Under Development
   Documents are generally free unless otherwise indicated. Information
   on ordering documents is provided for each compliance assistance tool,
   if available. For more information or to discuss a particular project,
   please call the EPA sector contact listed at the beginning of each sec-
   tion (or the specific contact listed for the project).

   Updates to this  booklet may be found online at http://www.
                                       COMPLIANCE ASSISTANCE TOOLS

           Sector Facility Indexing Project. This is a pilot project to syn-
           thesize environmental records from several data sources into a
    system that allows facility-level and sector analysis. The project focuses
    on five major industries: petroleum refining, iron and steel, primary
    non-ferrous metals, pulp mills, and automobile assembly. Using na-
    tional  databases,  the project provides the following information for
    each facility: name, location, permits held under major statutory pro-
    grams, compliance history, self-reported pollutant releases under the
    Toxics Release Inventory (TRI), a description of the population sur-
    rounding the facility, and actual production or production capacity.
    Information on status of the project is available at http://www.epa.gov/
    oeca/sfi. Contact: Robert Lischinsky, 202-564-2628.

                    Sector Notebook Series. The Office of Compliance
                    has published profiles of 27 major industries in the
    continuing Industry Sector Notebook series. The first installment of 18
    Notebooks published in 1995 proved so popular — with over 110,000
    copies distributed in the first two years — that the series is being ex-
    panded. The Notebooks are organized by chapters that cover: general
    economic and geographic background, descriptions of the manufac-
    turing processes and operations, a waste release profile, pollution pre-
    vention opportunities, summary of applicable federal regulations, com-
    pliance and enforcement history, and a directory of sources and con-
    tacts. The Notebooks are designed to provide the reader with a basic
    understanding  of the environmental issues facing particular sectors.
    Profiles are  available for the following industries:
    Air Transportation                  Organic Chemical*
    Dry Cleaning                     Petroleum Refining
    Electronics and Computer*          Pharmaceutical Manufacturing
    Fabricated Metal Products*          Plastic Resin and Man-Made Fiber
    Federal Facilities                   Printing
    Fossil Fuel Electric Power Generation    Pulp and Paper
    Ground Transportation              Rubber and Plastic
    Inorganic Chemical*               Shipbuilding and Repair
    Iron and Steel                     Stone, Clay, Glass and Concrete
    Lumber and Wood Products          Textile
    Metal Casting                     Transportation Equipment Cleaning
    Metal Mining                     Water Transportation
    Motor Vehicle Assembly             Wood Furniture and Fixtures
    Nonferrous Metals
    Non-Fuel, Non-Metal Mining         * Available in Spanish


Based on the success of this project, OC is developing new notebooks
covering the following sectors: aerospace, agricultural chemicals, agri-
cultural crop production, agricultural stock production, coal mining,
local governments, and oil and gas exploration and production. For
more information or to download free copies of the Notebooks, visit
the Sector Notebook Web site at http://www.epa.gov/oeca/sector/
index.html. To order printed copies, contact U.S. Government Infor-
mation at 202-512-1800. Contact: Seth Heminway, 202-564-7017.

        Clean Air Act Applicability Determinations. The Applicabil-
        ity Determinations Index (ADI) is a computerized, menu-driven
compilation of all policy and technical determinations issued under the
Clean Air Act in the following categories: asbestos, CFCs, NESHAP (Na-
tional Emissions Standards for Hazardous Air Pollutants), NSPS (New
Source Performance Standards), woodstoves, and Part 63 MACT (Maxi-
mum Achievable Control Technology) standards. Within each category,
users can search by date, subpart, references, and string word searches.
The Office of Compliance has updated the ADI to include 325 new de-
terminations and expanded it to include the MACT program. The com-
pilation is currently available on the Agency's Technology Transfer Net-
work, at http://ttnwww.rtpnc.epa.gov/cfdocs/adiwww/adiwww.html-ssi.
Contact: Belinda Breidenbach, 202-564-7019.

        Small Business Compliance Assistance Centers. The Office of
        Compliance has been working in partnership with private sector
trade associations and nonprofit groups on innovative "virtual" commu-
nications centers to help small and medium-sized businesses better un-
derstand and comply with federal environmental regulatory requirements.
Nine centers are in operation, covering:  agriculture, automotive service
and repair,  chemical industry, local government, metal finishing,  paints
and coatings, printed wiring boards, printing, and transportation sectors.
Using Internet sites, e-mail discussion groups, toll-free assistance lines, and
hard copy distribution of materials, the centers offer regularly updated
regulatory news, compliance policies and guidelines, pollution preven-
tion information, links to state and local information and expertise, and
summaries of regulations and initiatives. Toll-free telephone assistance lines
offer automated fax-back service and a contact point for personalized mail
and telephone response to specific compliance questions and concerns. To
reach all the centers go to: http:/es.epa.gov/oeca/citizen/complcc.htm.
                                     COMPLIANCE ASSISTANCE TOOLS

      Integrated Data for Enforcement Analysis (IDEA) System.
      IDEA is a computer system that provides a single point of ac-
cess to national data records from a number of information systems
managed by EPA program offices, other federal agencies, and private
corporations. IDEA brings together enforcement and compliance in-
formation from the air, water, hazardous waste, Superfund, pesticides,
toxics, and community right-to-know programs. Also included in IDEA
is information from the civil docket, the Toxics Release Inventory sys-
tem, and the accidental releases/spills of oil and hazardous substances
data system. IDEA can be used to obtain an integrated facility envi-
ronmental profile with details for each facility by name, location, per-
mits, inspections, enforcement, and penalty information. Aggregated
data can be obtained from IDEA for conducting sector analyses. IDEA
is available to the public as well as EPA staff, and other federal, state,
and local government offices. More information is available from the
Web at http://www.epa.gov/oeca/idea, the fax-on-demand system at
1-888-EPA-IDEA, or from Pat Straw at the IDEA User Support hotline,

        Guide to Developing Mentoring Programs for Small Busi-
        nesses. This guide will assist trade associations and federal,
state, and local regulatory agencies in effective ways to  develop and
implement compliance assistance mentoring programs for small busi-
ness. Available Fall 1998. Contact:  Ginger Gotliffe, 202-564-7072.

        Source Book of Environmental Compliance Resources and
        Activities for Indian Tribes. This guide is a compendium of
information about compliance-related resources and activities related
to improving environmental compliance on tribal lands. Working tool
available Summer 1998. Contact: Melanie LaForce, 202-564-0146.

    Sector Contact	Steve Howie, 202-564-4146
                                     Ginah Mortensen, 913-551-5211

           National Agriculture Compliance Assistance Center. The Ag
           Center (http://www.epa.gov/oeca/ag) provides online environ-
    mental compliance information. Coordinated from EPA's Kansas City
    Regional Office, the Ag Center is directed primarily at people who pro-
    vide information to farmers, such as land grant universities and agri-
    cultural associations. The Web site provides information on 34 major
    EPA programs that apply to farmers. Users can search by law or by
    agricultural practice. The Ag Center may be reached via a toll-free phone
    number and has a fax-on-demand system, 1-888-663-2155. Contact:
    Ginah Mortensen, 913-551-5211.

          "Major Existing Laws and Programs that Could Affect Pro-
          ducers of Agricultural Commodities" (Sept. 1996) Available
    on the Ag Center at http://www.epa.gov/oeca/ag. For hard copy distri-
    bution, call  913-551-7207. Provides a succinct guide to EPA's require-
    ments that may impact farms. Contact Ginah Mortensen, 913-551-5211.

    ity farmer's handbook and one-on-one Extension educational pro-
    grams will be developed.

    Missouri — To address air quality requirements  affecting farmers
    and agribusiness. The project will develop a broad-based educa-
    tional program on air quality issues such as the  storage and han-
    dling of grain, fugitive emissions, volatilization,  burning, and air-
    stream opacity. Information relating to uncontrolled air quality at
    animal operations and safety issues associated with air quality at
    agricultural operations will also be covered.

       Compliance Assurance Implementation Plan for Concen-
       trated Animal Feeding Operations (CAFOs). This document
provides guidance to Regions and States on performance expectations.
Available on  the Internet at http://www.epa/gov/oeca/strategy.html.
Contact: Al Havinga, 202-564-4147.

        Agricultural Worker  Protection  Field Inspection Pocket
        Guide. The pocket guide is intended as a quick reference for
inspectors to ensure compliance with EPA's Worker Protection Standard
for workers and pesticide handlers. Also available, as an addendum to
the pocket guide, is a draft phrase book to help inspectors communicate
with farmworkers in the absence of a common language. The phrase
book provides translations for 13 common phrases that may be useful
to inspectors in ten of the languages most  frequently spoken by
farmworkers:  Cambodian, traditional Chinese, Haitian Creole, Ilocano
(Hawaiian), Korean, Laotian, Spanish, Tagalog, Thai, and Vietnamese.
Contact Amar Singh, 202-564-4161, for information and copies.

        Sector Notebooks: "Profile of Agricultural Crop Production,"
        "Profile of Agricultural Stock Production." Contact Cina
Mortensen, 913-551-6864.

        Sector Notebook: "Profile of Agricultural  Chemicals, Pesti-
        cides, and Fertilizers."
Contact Shruti Shaghavi, 202-            ,   ,v,   .

    Sector Contacts	Everett Bishop, 202-564-7032
                                      JulieTankersley, 202-564-7002

            CCAR-GreenLink®: The Automotive Compliance Information
            Assistance Center (www.ccar-greenlink.org)  (1-888-GRN-
    LINK, 476-5465). Provides access to plain-language summaries of regu-
    lations affecting the automotive service industry—primarily owners and
    technicians of auto body and repair shops, but also automotive trade
    associations, automotive educators and students, and new car dealer ser-
    vice departments. Operated by the Coordinating Committee for Auto-
    motive Repair, a consortium of 100 industry affiliates, GreenLink* oper-
    ates a Web site and toll-free telephone assistance lines with document
    fax-back capability. Contact: Everett Bishop, 202-564-7032.

     C\^/\  Consolidated Environmental Screening Checklist w/Support
    'jr     Documentation. This is a one page screening checklist with the
    major environmental regulatory requirements associated with this in-
    dustry, for use by shop owners, technical assistance providers, and in-
    spectors. A support booklet is also available to assist users in applying
    the checklist. Available on the Internet at http://www.ccar-greenlink.org/
    checklist.html. Contact: Julie Tankersley, 202-564-7002.

           Educational Modules for Shop Owners and Technicians. A se-
           ries of environmental educational modules identify the major
    activities associated with auto repair and service. The modules will discuss
    the historical nature of the regulation, the regulation and all that is in-
    volved with it, health and safety issues associated with the activity, pollu-
    tion prevention opportunities  and how to get more information if the
    user has more detailed questions. Contact: Everett Bishop, 202-564-7032.
    Sector Contact:	Francisca Liem, 202-564-2365

    EPA promulgates Good Laboratory Practice (GLP) standards regula-
    tions to assure the quality of data submitted to the Agency in support
    of pesticide product registrations under the Federal Insecticide, Fungi-
    cide, and Rodenticide Act (FIFRA) and in response to regulations un-
    der the Toxic Substances Control Act (TSCA).  Data submitted to EPA
    under either of these requirements must be prepared in accordance
    with GLP standards. EPA conducts facility inspections to determine com-

                                         COMPLIANCE ASSISTANCE TOOLS   7

pliance with GLP regulations and audits studies to assure the integrity,
validity, and quality of the data. The following documents were origi-
nally intended to provide guidance to GLP inspectors, but will help the
regulated community understand regulatory requirements, inspection
procedures, and enforcement policies. All materials are available through
the Internet at: http://www.epa.gov/oeca/polguid/glp/glp.html.

        4O CFR Part 160, FIFRA Good Laboratory Practice Standards;
        Final Rule. This documents describes the standards for conduct-
ing studies to support applications for research or marketing permits for
pesticide products pursuant to FIFRA Sections 3,4,5,8, and 24(c).

       40 CFR Part 792, TSCA Good Laboratory Practice Standards;
       Final Rule. This documents describes the standards for con-
ducting studies relating  to health  effects, environmental effects, and
chemical fate testing pursuant to testing consent agreements and test
rules issued under TSCA Sections 4 and 5.

        Good Laboratory Practice Standards Inspection Manual.
        This manual provides guidance on  the GLP Standards inspec-
tion authority, inspection/audit procedures, evidence collection and
accountability, and reporting requirements.

        Standard Operating  Procedures  (SOPs). These documents
        set forth the EPA methods for conducting GLP inspections/
data audits across the various scientific disciplines.

        GLP Regulation Advisories. The advisories are responses to
        questions from the regulated community relating to the inter-
pretation of the GLP regulations.

        Enforcement Response Policy for FIFRA  GLP Regulations.
        The document outlines procedures used to determine the ap-
propriate enforcement response for violations of the FIFRA Good Labo-
ratory Practice Standards.

        Enforcement Response Policy for TSCA  GLP Regulations.
        This document outlines procedures used to determine the ap-
propriate enforcement response for violations of the TSCA Good Labo-
ratory Practice Standards.

    Sector Contact	Dawn Banks-Waller, 202-564-7034

          Clean Air Act Section 608 Compliance Assistance Pilot
          Project. Several compliance assistance tools — an overview of
    the amendments to the Section 608 requirements, a training module,
    and a self-audit checklist — are available to the public through the
    Chemical Manufacturers Association and the Stratospheric Ozone In-
    formation Hotline at 1-800-296-1996.

          Compliance Guidance for  Industrial Process Refrigeration
          Leak Repair Regulations. This product developed in conjunc-
    tion with the Chemical Manufacturers Association is  providing guid-
    ance for regulations under Section 608 of the Clean Air Act. Products
    include a guidance document, training module, and self-audit check-
    list.  Hard-copies can be ordered through the Stratospheric Ozone In-
    formation Hotline (800-296-1996). Hard and electronic copies of the
    documents can be obtained at cost through CMA (703-741-5231). EPA
    contacts: Tracy Back, 202-564-7076, and Emily  Chow,  202-564-7071.

           "Responsible Practices: Servicing and Disposing of Refrig-
           eration Equipment." This compliance assistance videotape
    is intended to help the safe disposal and comfort-cooling sectors un-
    derstand the provisions and requirements for compliance under Sec-
    tion 608 of the Clean Air Act. (The video is not intended to serve as the
    sole source for ensuring compliance with these regulations.) Contact
    the Stratospheric Ozone Hotline at 1-800-296-1996 to obtain the video.
   Sector Contacts	Robert Klepp, 202-564-0159
                                     Joyce Chandler, 202-564-7073

           Plain English Guide for Perc Dry Cleaners: A Step by Step
           Approach to Understanding Federal Environmental Regu-
   lations. This document assists owners and operators of dry cleaning
   shops in understanding and complying with federal air, hazardous
   waste, and wastewater regulations. A Korean version of the Plain En-
   glish Guide is also available. Order from NCEPI (National Center for
   Environmental Publications and Information), 1-800-490-9198, Docu-
   ment Nos. EPA#305-B96-002 (English),  EPA#305-B97-001 (Korean).
                                       COMPLIANCE ASSISTANCE TOOLS

          Multimedia Inspection Guidance. This document assists field
          personnel in state, local, and EPA regional offices in conducting
   multimedia inspections and compliance assessments of dry cleaners. A
   multi-media inspection checklist is included in the guidance for on-site
   visits. This guidance will also be useful to the dry cleaning community.
   Order from NCEPI, 1-800-490-9198, EPA#305-896-001.

          Generic Dry Cleaning Equipment Owner's Manual. Proper
          maintenance and operation of equipment can be one of the
   first and easiest steps to help achieve compliance and undertake pollu-
   tion prevention. EPA's Office of Air and Radiation developed this manual
   for dry cleaners with older machines who could not obtain the
   manufacturer's instructions for their specific equipment. Order from
   the EPA Library in  Research Triangle Park, NC at  919-541-5514. Con-
   tact:  George Smith, 919-541-1549.

          Sector Notebook: "Profile of the Dry Cleaning Industry." 104
          pages. Order #055-000-00512-5. For details, see page 2.

          NESHAP Regulation Translations. Since a significant percent-
          age of the dry cleaning community does not speak English as
   its first language, the National Emissions Standard for Hazardous Air
   Pollutants (NESHAP) for perc dry cleaners was translated into Korean,
   French, Chinese, Vietnamese, and Spanish. Available soon from NCEPI,

               Cleaning Compliance Assistance Video. This video has
           been distributed to State Small Business Ombudsmen, EPA
   Regional Offices and their contacts in the dry cleaning  industry, EPA
   Regional Small Business Liaisons, and dry cleaning trade associations.
   Copies can be obtained through the Small Business Ombudsman, 1-

           Compendium of Education Materials. This searchable da-
           tabase of  educational environmental materials and activi-
   ties  for dry cleaners will be suitable for use  by regional and state
   staff providing compliance assistance, as well as by members of the
   dry cleaning community. When completed, will be accessible via the

    Sector Contact	Steven Hoover, 202-564-7007

           Printed Wiring Board Resources Center. One of the na-
           tional Compliance  Assistance  Centers,  the  PWBRC
    (www.pwbrc.org) serves as a "first-stop" source of information on fed-
    eral regulations and pollution prevention practices for printed wiring
    board manufacturers. The Center's Web site will include a "walk through
    a plant" feature in which users can click on parts of the manufacturing
    process and find out applicable regulatory requirements, and pollution
    prevention and control means for compliance.
          Comprehensive Uniform Report for the Environment,
          Electronic Database. This database includes over 8,000 re-
    ported data elements extracted from about 1,000 federal and Texas en-
    vironmental recordkeeping and reporting requirements that may ap-
    ply to manufacturers in the computer and electronics industry. This
    project will be expanded to enable businesses to query the database
    and determine their regulatory responsibilities. Currently being piloted
    in Texas, the database can be downloaded from the What's New feature
    on the Printed Wiring Board Resource Center (www.pwbrc.org).

           Sector Notebook: "Profile of the Electronics and Com-
           puter Industry." 160 pages. Order #055-000-00513-3. For
    details, see page 2.

                                      COMPLIANCE ASSISTANCE TOOLS    11

    Sector Contact	Becky Barclay, 202-564-7063

           Compliance Guidance. This project will develop a multi-me-
           dia compliance guidance for small businesses in the food and
    kindred products fields. Contact: Becky Barclay, 202-564-7063.

    Sector Contact	Walter Derieux, 202-564-7067

          Joint EPA/CMA/SOCMA/API Subpart CC Rule Compliance
          Assistance Tools. The compliance assistance tools being de-
    veloped in partnership with industry  are a compliance assistance
    manual, training module and self-audit checklist for use by the regu-
    lated community and inspectors. The Subpart CC Rule  requires con-
    trol of organic emissions from tanks, containers, impoundments and
    miscellaneous units. Contact the Chemical Manufacturers Association,
    Lucinda Schofer, 703-741-5000, for copies of the tools.

           Process-Based Self-Assessment Tool  for the Organic
           Chemical Industry. This tool has been developed primarily for
    small to medium-sized facilities in the organic chemical manufacturing
    industry. It will help environmental control officers, managers, and other
    facility personnel identify and track waste streams associated with par-
    ticular units, production operations, and the associated waste stream treat-
    ment or disposal operations that may impact facilities' environmental
    compliance. Available from NCEPI,
    1-800-490-9198, EPA#305-B97-002.            ........•.•.-.-.-
    Contact Walter Derieux, 202-          .•*%&#$$&
    564-7067.                        ,:i::illlii;ii:.

x||?>  Chemical Industry  Baseline Report (1990-1994). This
^j^  baseline report provides a general profile of the chemical in-
dustry and presents a five-year base period reference point of its com-
pliance history. The report presents an overview of compliance trends
and status by analyzing enforcement-related data for industries classi-
fied under SIC 2800. Available from NCEPI, 1-800-490-9198.

       Sector Notebook: "Profile of the Organic Chemical Indus-
       try." 152 pages. Available in Spanish. Order #055-000-00515-
0. For details see page 2.

       Hazardous Organic NESHAP  Compliance Assistance Tool.
       This tool will address the rule that sets Maximum Achievable
Control Technology standards for the synthetic organic chemical manu-
facturing industry. Available from NCEPI,  1-800-490-9198. EPA#305-
B97-006. Contact: Walter Derieux, 202-564-7067.

        ChemAlliance: The Compliance Assistance Center for the
        Chemical Industry. One of the national Compliance Assis-
tance Centers, this online resource provides access to federal regula-
tory, compliance and technical assistance information to small and me-
dium sized chemical manufacturers. An online expert help desk assists
users in finding  the information they seek. Go to: http://www.

       Catalogue of Industry Environmental Compliance/Manage-
       ment Documents. A joint compendium of compliance, tech-
nical, and other resources. Contact: Rich Satterfield, 202-564-2456.

       Protocol for Conducting Environmental Audits. A guide for
       small and medium sized businesses on how to conduct compli-
ance and management audits. Contact: Rich Satterfield, 202-564-2456.

        EPA/CMA Root Cause Analysis. A joint project of EPA and the
        Chemical Manufacturers Association to understand underlying
factors that contribute to  noncompliance and to find assistance tools,
regulatory reform, and management recommendations to promote and
improve compliance. Contact: Tracy Back, 202-564-7076. Available Win-
ter 1999.
                                   COMPLIANCE ASSISTANCE TOOLS   13

    Sector Contact	Maria Malave, 202-564-7027

            Sector Notebook: "Profile of the Iron and Steel Industry." 128
            pages. Order #055-000-00516-8. For details, see page 2.

           Root-Cause Analysis. Detailed compliance and enforcement
           information was collected for a subset of integrated and mini-
    mills to identify patterns of non-compliance and determine the under-
    lying reasons, or "root causes" of common compliance problems within
    the industry. The results of this study will enable compliance and en-
    forcement personnel to better target and focus inspections, and pro-
    vide more directed compliance assistance. The information can also be
    used by the industry to improve its environmental performance.
    Sector Contact	Scott Throwe, 202-564-7013

           National Metal  Finishing  Resource Center. This online
           Compliance Assistance Center (www.nmfrc.org) provides
    industry with a "first-stop" source for federal environmental regulatory,
    compliance, and pollution prevention information. Users can search
    technical databases for abstracts, full-text articles, arid reports; search a
    Vendor Directory for over 300 suppliers of metal finishing equipment
    and services; use online calculators to determine flow requirements for
    rinsing, coating weights, costs for plating jobs, etc. A telephone assistance
    line is available at 1-800-AT-NMFRC.
    Sector Contact	John Dombrowski, 202-564-7036

            Local Government Environmental Assistance Network
            (LCEAN). Aimed at state and local officials, inspectors, and regu-
    lators, this Compliance Assistance Center facilitates communications and
    promotes local government participation in the federal rulemaking pro-
    cess. Through an Internet site, a toll-free telephone assistance line, and a
    fax-on-demand service, users have access to regulatory compliance infor-
    mation, fact sheets, technical assistance, publications, and peer-to-peer
    matching. Go to: http://www.lgean.org.

           "Sector Notebook: Profile of Local Government Opera-
           tions." The municipal sector includes county, subcounty (i.e.,
   municipalities and townships), special districts and school districts.
   This sector encompasses a wide variety of services to the public, many
   of which involve compliance with environmental regulations. This
   project will develop a profile of local government operations, associ-
   ated activities, and applicable environmental regulations. In addition,
   it will include analyses of the compliance baselines for each activity on
   a multi-media basis.

           Self-Audit Protocols for the Municipal Sector. OC is devel-
           oping this multimedia tool to encourage municipalities to per-
   form self-audits and disclose violations either under EPA's Audit Policy
   or under the  Small Communities Policy. This protocol will also sup-
   port EPA Regions in implementing municipal sector Memorandum of
   Agreement activities.

           Municipal EMS ISO  14001 Pilots. Seven municipalities, a
           county, and a state prison system have agreed to participate in
   this two-year project to assist small and medium-sized public sector
   organizations in developing and implementing ISO 14001 Environ-
   mental Management Systems. This project will examine and report on
   the results of local governments implementation of EMSs and how it
   affects their ability to manage environmental obligations. Available
   Spring 1999.
           Sector Contact	Maria Malave, 202-564-7027

    ^^  Sector Notebook: "Profile of the Non-Ferrous Metals In-
    dustry." 140 pages. Order #055-000-00521-4. For details, see page 2.

           Root-Cause Analysis. Detailed compliance and enforcement
           information  is being collected for a sample of primary and
    secondary smelters for metals such as lead, copper, zinc, and brass, to
    identify patterns of non-compliance and determine the underlying rea-
    sons, or "root causes" of common compliance problems within the
    industry. The results of this study will enable compliance and enforce-
    ment personnel to better target and focus inspections, and provide more
    directed compliance assistance. The information can also be used by
    the industry to improve its environmental performance. A similar root

                                       COMPLIANCE ASSISTANCE TOOLS   15

    cause analysis will be initiated for foundries, with results expected in
    April 1999.
    Sector Contact	Scott Throwe, 202-564-7013

           Paints and Coatings Resource Center. This online Compli-
           ance Assistance Center provides the paints and organic coat-
    ings industry with  comprehensive federal environmental regulatory,
    technical, and pollution prevention information. Users have access to
    regulatory summaries, a technical database, vendor and shop directo-
    ries, online calculators, and a variety of other compliance assistance
    tools. Go to: http://www.paintcenter.org.

           Painting and Coating Compliance Enhancement Project.
           Under an EPA grant, the Iowa Waste Reduction Center (IWRC)
    will help small painting and coating facilities achieve compliance and
    focus on pollution prevention through the following projects:

       Process  Training for Environmental Service Providers — IWRC will
       develop and offer in-depth training in painting and coating pro-
       cesses to environmental assistance providers to improve their ability
       to work with small businesses involved in painting and coating. Train-
       ing will be available in late  1998.

       PC-based Environmental Recordkeeping System —  IWRC will de-
       velop a database that can be used by environmental assistance pro-
       viders to analyze information collected during small business site
       visits and provide a complete multimedia waste inventory and costs
       associated with management of wastes.

           Self-Audit and Inspection Guide for Paint and Organic Coat-
           ing Facilities. Audio-visual tool on CD-ROM and accompa-
    nying written guidance will lead users through a model paint and coat-
    ing facility using video and animation. The guide will identify equip-
    ment, potential point source releases or waste generation, federal regu-
    latory requirements, common causes of violation, and pollution pre-
    vention opportunities. The audio-visual tool and accompanying guide
    will assist inspectors and facility personnel in identifying activities and
    requirements necessary to complete a full audit of production processes,
    equipment, and management systems.


    Sector Contact	Tom Ripp, 202-564-7003

           Sector Notebook: "Petroleum Refining." 160 pages. Order
           #055-000-00524-9. See page 2 for details.

           Benzene NESHAP FAQ Handbook for Subparts FF and BB.
           This handbook is intended to address compliance questions
    and improve the understanding of these Subparts by compliance and
    enforcement personnel and members of the regulated community. The
    handbook also provides insight into the interpretation of all compli-
    ance provisions of the standards based on the regulatory development
    history. Available on the Internet at http://www.epa.gov/oeca/metd/
    ref.html. Contact: Rafael Sanchez, 202-564-7028.

           Petroleum Refining MACT Standard  Enabling  Document.
           This document presents pertinent information on the Petro-
    leum Refining NESHAP rulemaking in a simple and easy-to-understand
    format. Available on the Internet at http://www.epa.gov/oeca/metd/
    ref.html. Contact: Rafael Sanchez, 202-564-7028.

           Root-Cause Analysis. A root-cause analysis of petroleum refin-
           ing will help identify specific compliance problems for this in-
    dustry, helping states and EPA regions target resources for compliance and
    enforcement activities. This tool will require state and regional input.

                                       COMPLIANCE ASSISTANCE TOOLS   17

    Sector Contact	Chris Oh, 202-564-7004

           Sector Notebook: "Profile of the Fossil Fuel Electric Power
           Generation Industry." 150 pages. Order #055-000-00576-1.
    See pages 2 for details.

           Environmental Compliance Guide for the National Rural Elec-
           trie Cooperative Association. This guide explains how to com-
    ply with the federal environmental regulations applicable to the non-
    power generation activities at the cooperatives. An electronic version is
    available for downloading from the Internet at the following address:
    http://www.epa.gov/oeca/metd/empower. Complimentary hard copies
    are available to certain groups by calling 1-800-490-9198 and asking
    for document EPA #305-697-007.

            Sector Notebook: "Profile of the Oil and Gas Exploration and
            Production Industry." Contact: Dan Chadwick, 202-564-7054.
    Sector Contact	Ginger Gotliffe, 202-564-7072
                                           Bob Klepp, 202-564-0159

            Printers National Environmental  Assistance Center.
            This Compliance Assistance Center (www.pneac.org)  ad-
    dresses the environmental compliance needs of small printers and pro-
    vides information on how to achieve compliance by reducing waste
    and emissions. This information also supports technical assistance pro-
    viders who are working with printers. PNEAC offers satellite and on-
    location training, "best-in-dass" pollution prevention videoconferences,
    two e-mail discussion groups on technical and regulatory issues, and
    compliance guides for state regulations. A confidential, toll-free tele-
    phone assistance line (1-888-US-PNEAC) offers an automated fax-back
    service and a contact point for personalized mail and telephone re-
    sponse to specific compliance questions and concerns.

           Sector Notebook:  "Profile of the Printing Industry."  124
           pages. Order #055-000-00525-7. For details, see page 2.

           Multimedia  Compliance/Pollution Prevention Assessment
           Guidance for Lithographic Printing Facilities. This guidance

   helps states and EPA regional staff determine the compliance status of
   printing facilities and identify ways to bring them into compliance and
   go beyond compliance using pollution prevention and innovative tech-
   nology. The document can be provided to the printing community for
   conducting self-assessments/self-audits and can help printers incorpo-
   rate pollution prevention into their everyday practices. The guidance
   was pilot tested at several printing facilities in Washington State. Order
   fromNCEPI, 1-800-490-9198, EPA #305-397-004.

           Multimedia Compliance and Pollution Prevention Assess-
           ment Guidance for Screen Printing Facilities. This guidance
   serves the same function as the document above, but is directed at screen
   printers. Order from NCEPI, 1-800-490-9198, EPA #305-897-003.
    Sector Contact	Seth Heminway, 202-564-7017

           Pulp and Paper Compliance Assessment Guide. This multi-
           media guide will simplify the work of compliance inspectors
    and auditors by explaining and mapping out the regulatory require-
    ments that apply to pulp and paper mills under the federal air, water
    (including the recent "cluster rule"), land, and commnnity right-to-
    know statutes. The guide is written with clear links between manufac-
    turing processes, sources  of pollution, regulatory  requirements, and
    compliance evaluations. These links are created through schematic il-
    lustrations, comparative tables, checklists, and references to additional
    resources. Available in January 1999.
   Sector Contact	Anthony Raia, 202-564-6045

           Sector Notebook: "Profile of the Shipbuilding and Repairs
           Industry." 120 pages. Order #055-000-00577-0. See page 2
   for details.

           Compliance Guide. In conjunction with the Office of Air and
           Radiation, the Office of Compliance has produced a guide-
   book on complying with the National Emissions Standard for Hazard-
   ous Air Pollutants (NESHAP) for shipbuilding and ship repair.
                                       COMPLIANCE ASSISTANCE TOOLS   19

    Sector Contact	Virginia Lathrop, 202-564-7057

    Sector Notebooks for Transportation. Sector Notebooks are available
    for Ground Transportation (130 pages, order #055-000-00571-1), Water
    Transportation (90 pages, order #055-000-00572-9), and Air Transpor-
    tation (90 pages, order #055- 000-00570-2). For details, see page 2.

           "Fuel for Thought... How to Reduce Wastes at Your Shop."
           (Sept. 1996). A brochure for shop owners and technicians of
    vehicle maintenance repair shops on how to manage and minimize
    wastes and prevent pollution. Available on the Internet at http://
    www.epa.gov/oeca/tcac/vrsb.html. Or contact Elson Lim for copies or
    more information, 202-564-7006.

           Report on Consolidated Emergency Plans. This report dis-
           cusses how states, cities, and industry have used innovative ap-
    proaches to develop integrated and consolidated emergency plans. For
    copies, contact Peter Bahor, 202-564-7029.

            Transportation Environmental Compliance Assistance Center.
            This Compliance Assistance Center covers airlines, shipping
    and barging, pipelines, rail, and trucking industries with Web sites and
    toll-free fax-back numbers. Fact sheets, state contact lists, links to other
    Web sites, publication lists, and other information will be available for
    downloading or ordering. Go to: http://wwwtransource.org.

            Environmental  Compliance Checklist & Guides. Separate
            screening checklists and guidelines will be developed for the
    railroad, airline, and trucking industries. An Environmental Compli-
    ance Workbook will be completed for the short line railroad industry.
    Contact: Peter Bahor, 202-564-7029.
    Sector Contact	Seth Heminway, 202-564-7017

            Wood Preserving RCRA Compliance Guide. This guide is de-
            signed to provide both industry and inspectors with a "plain
    English" summary of the applicable statutory and regulatory require-
    ments, general information on the industry and the processes used,
    and the geographic distribution of the industry. Available from NCEPI,
    1-800-470-9198, EPA#310-B96-001.