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Regional Center for Environmental Information
            US EPA Region III
               1650 Arch St
           Philadelphia, PA 1
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                                                                   U.S. EPA Region III
                                                                   Regional Center for Environmental
•                                                                  Information
                                                                   U.S. EPA Region III
                                                                   Regional Center for I
                                                                    Information
                                                                   1650 Arch Street (3PM52)
•                                                                 I mlaaelphia, PA 19103



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•                                         Acknowledgments
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The United States Environmental Protection Agency Region 3 could not have run the eCycling Pilot without the
environmental agencies of the Mid-Atlantic States and the District of Columbia — the eCycling Team. The
eCycling Team comprises the following agencies:
   •   District of Columbia Department of Public Works
   •   Delaware Solid Waste Authority
   •   Delaware Department of Natural Resources and Environmental Control
   •   Maryland Department of the Environment
   •   Pennsylvania Department of Environmental Protection
   •   Virginia Department of Environmental Quality
   •   Virginia Department of General Services
   •   West Virginia Department of Environmental Protection
   •   West Virginia Solid Waste Management Board.


We thank the counties, cities, and organizations in the Mid-Atlantic States who hosted eCycling events.


The U.S.  Environmental Protection Agency - Office of Solid Waste helped to garner financial and other resources
for the Pilot.


We especially thank the U.S. Environmental Protection Agency - Office of Air and Radiation for their generous
financial contribution to the Pilot.


The Minnesota Office of Environmental Assistance contributed their experiences with the shared-responsibility
approach.


Envirocycle, Inc. of Hallstead, Pennsylvania processed much of the collected electronics and provided valuable
information that aided our understanding of the electronics recycling industry and electronics recycling market
development.


The Electronic Industries Alliance provided financial support through contributions from Panasonic, Sony, Sharp,
JVC, Hewlett Packard, Canon, Kodak, Nokia, Philips Consumer Electronics N.A., and Thomson Multimedia.


In addition to their monetary contribution, Sony, Panasonic, and Sharp also paid to recycle their branded products
collected  at eCycling events run by Envirocycle, Inc.


The Polymer Alliance Zone  of West Virginia provided data management and data analysis support through its
contractors Science Applications International Corporation (SAIC), D.N. American, and EcoAsset Markets.
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FINAL REPORT - EPA Region 3 eCycling Pilot
April 2004

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                                    TABLE OF CONTENTS


1.     Executive Summary	1
2.     Background	3
  2.1.   Problem Statement	3
  2.2.   Proposed Solution	4
  2.3.   The eCycling Vision	4
    2.3.1.   Shared Responsibility	4
    2.3.2.   Returning Materials to Productive Use in Commerce	5
    2.3.3.   Regulatory Flexibility	5
  2.4-   The eCycling Objectives	5
3.     eCycling Implementation	5
  3.1.   Partnering with the  Electronics Industry	6
    3.1.1.   June 6, 2001 Stakeholder Meeting: Defining the Scope of the eCycling Pilot	6
    3.1.2.   August 29, 2001 Stakeholder Meeting: Presentation of the eCycling Pilot Implementation Strategy 6
    3.1.3.   October 9, 2002 Stakeholder Meeting: Presentation of eCycling Pilot Results	7
  3.2.   Establishing  Regulatory Flexibility	7
  3.3.   Funding the Pilot	8
    3.3.1.   State-Specific Approaches to Using the eCycling (EPA/EIA) Funds	9
  3.4.   Deploying Financial Contributions from the Electronic Industries Alliance	9
    3.4-1.   What is the Polymer Alliance Zone of West Virginia?	10
  3.5.   Promoting and Advertising eCycling Electronics Collection Opportunities	10
  3.6.   Selecting an Electronics Recycler	10
  3.7.   Holding Electronics Collection Events	11
  3.8.   Collecting and Managing eCycling Data	12
4.     eCycling Results	13
  4.1.   Overview	13
  4.2.   Interpreting the Processing Cost Data in Table 4-1	13
  4.3.   State-by-State Description of the Data in Table 4-1	14
    4.3.1.   Delaware	14
    4.3.2.   Maryland	14
    4.3.3.   Pennsylvania	15
    4.3.4.   Virginia	15
    4.3.5.   West Virginia	16
    4.3.6.   District of Columbia	16
  4.4.   Illustrations of eCycling Data	16
    4-4-1 •   Volume of Electronics Collected	17
    4.4.2.   Total Pounds Collected  From Events That Used eCycling funding	18
    4.4.3.   Type of Units Collected	19
    4.4.4.   Transportation Costs	20
    4-4.5.   Events and Programs with End-of-Life Fees	24
    4-4-6.   Volume of Sony, Sharp and Panasonic Electronics Collected	24
    4.4.7.   Amount Reused, Recycled, and Disposed	25
    4-4.8.   Results of eCycling Participants' Survey	26
5.     Summary of Findings and Key Lessons Learned	32
  5.1.   Summary of Findings	32

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    5.1.1.   Multi-State Electronics Collection Programs are Feasible	32
    5.1.2.   Shared Responsibility is Critical to a Successful Residential Collection System	32
    5.1.3.   Multi-State Programs Help to Expand Overall Recycling Capacity	32
    5.1.4.   Multi-State Programs Produce Important Synergies	33
    5.1.5.   Multi-State Programs Provide Valuable Insights About How to Build a National System	33
    5.1.6.   Multi-State Programs Help to Define the Composition of the Residential Stream	34
  5.2.   Key Lessons Learned	34
    5.2.1.   Aggressive Advertisement is Key to a Successful Program or Event	34
    5.2.2.   Permanent Collection Programs are More Efficient than Single-Day Collection Events	35
    5.2.3.   Residents are Willing to Pay a Drop-Off Fee	35
    5.2.4.   The Pilot Helped to Expand Recycling Opportunities for Mid-Atlantic Residents	36
    5.2.5.   Local Businesses Will Partner with Local Government to Help with Program Costs	36

6.    Recommendations	36
7.    List of Appendices	38
Appendix A -Table 4-1 eCycling Events Detailed Information	39
Appendix B - eCycling Team and eCycling Project Partners	45
Appendix C - Regulatory Flexibility Documents	55
Appendix D — eCycling Data Collection Forms	75
Appendix E-Local Government Survey	87
Appendix F — Map of eCycling Collection Locations	93
Appendix G — Drop-Off Locations in the State of Delaware	97
Appendix H - Utility Bill Stuffer	101
Appendix I - User Guide to the eCycling Database	105


                                         Table of Figures

Figure 4-1 Total Pounds Collected by State	17
Figure 4-2 Total Pounds Collected From Events that Used eCycling funding	18
Figure 4-3 Type ofUnits Collected, by Percentage	19
Figure 4-4 eCycling Event Transportation Costs Per Mile	20
Figure 4-5 eCycling Event Transportation Costs Per Mile without Lackawanna County	21
Figure 4-6 eCycling Event Transportation Costs Per Pound	22
Figure 4-7 Average Transportation Cost Per Mile by State	23
Figure 4-8 Volume (in pounds) and Percentage of Sony, Sharp, and Panasonic	24
Figure 4-9 Volume of Electronics Recycled vs. Reused vs. Disposed	25
Figure 4-10 Source of Collected Electronics	26
Figure 4-11 Distance Traveled to the Recycling Event	27
Figure 4-12 Most Money Willing to Pay	28
Figure 4-13 Who Should Pay	29
Figure 4-14 Most Convenient Way to Recycle	30
Figure 4-15 Include Recycling Cost in Product Price	31
FINAL REPORT - EPA Region 3 eCycling Pilot
April 2004

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                                     The Region 3 eCycling Pilot

                Final Report on the Mid-Atlantic States Electronics Recycling Pilot Project
                                   October 1, 2001 - December 30, 2002
1.  Executive Summary

    Introduction
    Electronic waste encompasses a broad and growing range of electronic devices ranging from large household
    appliances to cellular phones, stereo equipment, and personal computers.  Currently, electronic waste makes
    up roughly 2% to 5% of the U.S. municipal solid waste stream, and is the fastest growing category of the
    municipal solid waste stream. The U.S. Environmental Protection Agency estimated that in 1997 more then
    3.2 million tons of electronic waste ended up in U.S. landfills. Experts estimate that by 2005, the number
    could reach more than 12 million tons, more than four times greater.

    What's Wrong With This Picture?
    With the current rate of growth of the electronic waste stream and the
    current management practices, we could end up with a situation like this.
    Primarily because of their rapid obsolescence, toxicity, and management
    cost, personal computers  and televisions are the electronic products of
    greatest concern in the electronics waste stream.  The computer industry
    introduces new technologies and upgrades to market on average of every
    18 months, with the average lifespan of a personal computer cut in half
    from roughly four years to approximately two years.  (Picture courtesy of
    the Silicon Valley Toxics Coalition.)

    In 1999, the National Safety Council reported that only 11% of all discarded computers were recycled
    compared to 28% of overall municipal solid waste. Furthermore, by 2007, the number of stockpiled obsolete
    and unused personal computers will reach nearly 500 million. What this means is that the majority of these
    wastes could end up in municipal landfills or incinerators that are not equipped to properly manage the
    amount of toxic material  expected to come from this growing electronic waste stream. Rather than disposing
    of obsolete and unused electronics, the nation would be better served by recycling electronics at the end of
    their useful lives.  The purpose of the Mid-Atlantic States Electronics Recycling Pilot was to collect as much
    data and information as possible over a multi-State jurisdiction on the feasibility of a large scale electronics
    recycling program.

    Overview
    In 2000, the U.S. Environmental Protection Agency in Philadelphia (EPA Region 3), and the environmental
    agencies of the Mid-Atlantic States (Delaware, Maryland, Pennsylvania, Virginia, and West Virginia) and  the
    District of Columbia (DC) joined forces with electronics manufacturers to find a sustainable approach to
    remove end-of-life computers and televisions from the municipal waste stream. Through the Region 3
    eCycling Pilot (eCycling), government and industry collaborated to demonstrate the feasibility of a multi-
    State, public/private, residential electronics collection, reuse, and recycling program that is based on a model
    of shared responsibility among government, industry, and consumers.
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   Partners
   The eCycling partners included:
      •   Panasonic                                   •    Nokia
      •   Sony                                        •    Philips Consumer Electronics North America
      •   Sharp                                       •    Thomson Multimedia
      •   Canon                                       •    Envirocycle, Inc.
      •   Hewlett Packard                             •    Elemental, Inc.
      •   JVC                                         •    Polymer Alliance Zone of West Virginia
      •   Kodak

   Purpose
   The intent of eCycling was to collect empirical data about the cost of managing end-of-life electronics as well
   as to:
      •   Divert electronics from the waste stream for recycling and reuse,
      •   Help spur the growth of electronics recycling markets,
      •   Demonstrate the feasibility of a multi-State electronics collection and recycling program,
      •   Learn how to harmonize regulations across States boundaries, and
      •   Test the use of a third-party organization to manage private-sector contributions.

   Collection Results
   At its conclusion on December 31, 2002, the eCycling Pilot resulted in:
       •   58 residential electronics collection events,
       •   9 permanent collection programs
       •   Over 2,700 tons (5.5 million pounds) of end-of-life electronics diverted from the municipal waste
           stream, and
       •   More than 26,000 cathode ray tubes (CRTs) from televisions and computer monitors diverted from
           the municipal waste stream.

   Collection Costs
   The two largest recyclers for the eCycling Pilot were Envirocycle, Inc. of Hallstead, Pennsylvania and
   Elemental, Inc. of Philadelphia, Pennsylvania.  The EPA-contracted electronics recycler was Envirocycle, Inc.,
   while Elemental, Inc. provided recycling services for the Delaware drop-off program.
      Envirocycle's Costs
             •   Average  collection, transportation, and recycling costs were 6 cents per pound, 4 cents per
                pound, and 14 cents per pound, respectively;
             •   The contracted rate was 25 cents per pound
             •   The contracted rate included "turnkey" electronics collection and recycling services, ensured
                domestic dismantling, and ensured the use of safe environmental and human health
                management practices.

      Overall Pilot Costs
             •   Approximately $1.1 million, and
             •   An average price of 20 cents per pound.
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   Lessons Learned
   Key lessons learned from the 58 one-time events, 1 state-wide/permanent collection program, and 8 county-

   wide permanent collection programs held over the  14-month period were that:

      •   Aggressive advertising was critical to the success of all the eCycling events and programs.

      •   The residents who attended the collection events expressed a willingness to pay a small end-of-life fee

          of $2 or $5 per item.

      •   Permanent collection programs were more cost-effective than single-day events.

      •   The eCycling Pilot was a catalyst in expanding electronics collection opportunities for residents and

          small businesses in the Mid-Atlantic States.  One local government in Pennsylvania and one in

          Maryland each started a permanent collection program as a result of eCycling.

      •   The permanent collection program in Delaware demonstrated that a consistently high volume of

          residential and small business electronics is available for collection and recycling. Delaware's monthly

          pickups exceeded 100,000 pounds each month and averaged 160,000 pounds per month.


   Accomplishments

   The major accomplishments of the Region 3 eCycling Pilot were:

      •   Development of a unified application of hazardous  waste regulations for end-of-life electronics across

          State boundaries in the five Mid-Atlantic States and DC,

      •   Partnerships with electronics companies who helped cover some of the costs to operate the Pilot,

      •   Partnership with a third-party organization who managed the financial contributions from the private-

          sector, and helped with data management and analysis,

      •   Establishment of a contract vehicle (via the  U.S. Army Corps of Engineers) through which 4 States and

          the District of Columbia could use public-sector funding, and

      •   Expansion of the electronics recycling infrastructure throughout the Mid-Atlantic region.
2.  Background


    2.1.  Problem Statement
    Keeping pace with advancements in technology leaves many consumers wondering what to do with outdated
    computers, televisions, cell phones, and other electronics.  Consequently, the disposal problem that results
    rests largely on the shoulders of state and local government. Compounding the size of the electronics disposal
    problem are the potential toxicity of the discarded materials and the use of increasing amounts of virgin raw
    materials to manufacture new electronics.


    Electronics may contain large amounts of toxics and other materials that can harm human health and the
    environment if they are improperly managed. Some of these materials include lead, cadmium, mercury,
    brominated flame retardants, chromium, and arsenic. In fact,  the picture tubes from computer monitors and
    televisions, called cathode ray tubes or CRTs, are the single largest source of contaminants in electronics, and
    one of the largest sources of lead in municipal waste.


    In addition to the problem of toxics, valuable commodities such as plastics, metals, and glass are wasted when
    municipalities dispose of consumer end-of-life electronics in landfills or incinerators. Without effective
    recycling of these materials, we will continue to depend on limited virgin materials that consume more energy
    to extract and process than recycled materials. Collection and recycling electronics from consumers and small
    businesses is an excellent example of how to address environmental, natural resource, and economic needs,
    simultaneously. This focus on the nation's environmental, natural resource, and economic needs is part of
    EPA's new Resource Conservation Challenge initiative
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    (http://www.epa.gov/epaoswer/osw/conserve/plugin/index.htm) to identify and use innovative, flexible, and
    protective ways to conserve natural resources and energy.

    At the corporate level, the vast majority of large and mid-size companies lease electronic equipment and hire
    asset management companies to help them manage the disposition of purchased equipment.  This approach
    provides these companies with an effective solution to the challenge of rapid obsolescence. Large businesses
    are able to work through asset management companies to replace their electronics well before they reach the
    end of their useful lives and while there is still considerable value remaining for other users. Consequently,
    large businesses refurbish and resell a large percentage of their unwanted electronics, significantly minimizing
    the amount that is recycled. For the electronics that must be recycled, the stream is usually homogeneous
    enough to make the recycling process efficient and cost effective.

    On the other hand, consumers and small businesses, academic institutions, and organizations often do not
    have an effective, long-term way to manage their unwanted electronics. There are several reasons for this.
    First, the average consumer and small business owner tend to use their computers and televisions until there is
    little value remaining for resale or refurbishment. As a result, unwanted electronics  from this segment of the
    population are usually disposed.  Second, the cost for consumers to return end-of-life electronics to the
    manufacturer is prohibitively expensive.  Finally, because consumers tend to use electronics well beyond the
    useful life of the equipment, the  composition of the resulting material stream for recycling at any point in time
    is quite heterogeneous.  As a result, current recycling processes that use these materials operate inefficiently
    when compared to a more homogeneous  equipment stream from large businesses and large organizations.

    2.2.  Proposed Solution
    In order to keep pace with the obsolescence caused by rapidly advancing technology and, at the same time,
    meet environmental protection goals, the Mid-Atlantic Region sought a sustainable  solution to the residential
    end-of-life electronics management challenge. The Federal and State environmental agencies in the Mid-
    Atlantic States leveraged  their limited resources and worked with the electronics industry to:
    (1) Develop a regional collection and recycling program;
    (2) Determine how to share collection, transportation, and recycling costs; and
    (3) Encourage a large number of electronic companies and electronics retailers to help cover transportation
       and recycling costs.

    2.3.  The eCycling Vision
    The vision for eCycling is based on four principles:  (1) sharing responsibility among industry (electronics
    companies, electronics retailers,  and electronics recyclers), government, and consumers; (2) returning
    materials to productive use in commerce; (3) establishing protective, consistent, and flexible environmental
    regulations; and (4) ensuring domestic  dismantling and reuse of electronics.

         2.3.1. Shared Responsibility
         eCycling operated on the principle  that electronics manufacturers, electronics  retailers, consumers
         (residents), the government, and  other businesses that rely heavily on and benefit from technological
         innovation should share the financial and operational responsibility for environmentally-sound
         management of consumer end-of-life electronics. What follows are some examples of how these
         stakeholders could share the financial responsibility in future residential electronics collection programs:
           •   Manufacturers can pay to recycle their own brands,
           •   Retailers and manufacturers  can share some of the transportation and recycling costs,
           •   Retailers and other businesses can advertise collection events or permanent drop-off locations by
               purchasing air time or print advertisement,
           •   Retailers can  offer sales-related incentives to participating electronics manufacturers,
                                                                                                        4
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           •   Residents and small businesses can pay modest drop-off fees, and
           •   Other businesses (e.g., internet providers, utility companies, software makers) can assist with
               promotion.

         2.3.2. Returning Materials to Productive Use in Commerce
         The eCycling Team believed that it was critical to implement a system that would encourage the return
         of materials from electronics dismantling processes (e.g., plastic, glass, metals, precious metals, etc.) to
         productive use in commerce. In order to achieve this vision for the project, the eCycling Team sought
         to:
           (1) Refurbish and reuse collected electronics to the greatest extent possible, and
           (2) Help expand recycling capacity across the region by helping to increase secondary markets for
              commodities from recycled electronics.
         The eCycling Team also sought to ensure that materials collected during the Pilot were processed
         domestically and not sent overseas to  developing countries that might not ensure proper management
         practices, and thus, threaten human health and the environment in those countries.

         2.3.3. Regulatory Flexibility
         The final aspect of the vision for eCycling was to establish regulatory consistency across all the Mid-
         Atlantic States and DC, and regulatory flexibility to help lower the barriers to entry into the regional
         electronics recycling market. Given that States are allowed to impose more stringent environmental
         regulations than the Federal government, businesses operating within EPA Region 3 could potentially
         face 6 different sets of environmental  regulations that cover collection, transportation, and recycling of
         electronics from the eCycling Pilot. The eCycling Team sought to remove the potential regulatory
         uncertainty and the increased liability this situation presented in order to encourage greater
         participation in the Pilot. In addition, eCycling sought  to reduce the operating costs for those handling
         end-of-life electronics by excluding these materials from regulation under the Resource Conservation
         and Recovery Act for the duration of  the Pilot.

    2.4.  The eCycling Objectives
    The eCycling Team sought to accomplish the following objectives through the eCycling Pilot:
      (1) Increase opportunities for residents and small businesses to recycle their unwanted electronics,
      (2) Take advantage of the synergies created from a multi-state program, and
      (3) Identify infrastructure development needs that could inform the development of a national system.


3.  eCycling Implementation

Key to the success of the eCycling Pilot was the strong Region 3 State-EPA Team (Appendix B) and the
commitment of the Team to the shared-responsibility approach to managing residential end-of-life electronics.
The eCycling Team formed in October 2000 by consensus among the waste program directors from the 6 state
environmental agencies, and EPA Region 3. The impetus for creating a regional Team was the rapidly-growing
electronics waste stream in each State and the anticipation of high-definition television that would potentially
create a flood of television discards in the coming years.

The goal of the Team was to develop  and implement jointly an electronic waste management strategy that would
divert end-of-life consumer electronics from the municipal waste stream in the Region 3 States using a
combination of recycling, reuse, and industry take-back efforts. The Team agreed to a three-pronged approach for
the regional electronic waste management strategy:
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      (1) Hold a regional forum with the electronics manufacturing, retail, and recycling industries to establish a
         public-private partnership;
      (2) Influence State legislative and environmental policy to support the Region 3 strategy; and
      (3) Conduct education and outreach to consumers in Region 3.

   3.1.  Partnering with the Electronics Industry
   A critical first step in implementing the eCycling approach was to join forces with electronics manufacturers,
   recyclers, and retailers who were industry leaders in addressing the residential electronics management
   challenge.  In behalf of the eCycling Team, the EPA Regional Administrator invited a group of stakeholders
   to explore mutual interests and the opportunities that eCycling could offer all partners. The stakeholders
   included corporate decision—makers from industry (Appendix B),  and senior managers from the state and
   local government environmental agencies.  Three multi-stakeholder meetings followed:  June 6, 2001; August
   29, 2001; and October 9, 2002.

         3.1.1. Tune 6, 2001 Stakeholder Meeting: Defining the Scope of the eCycling Pilot
         The purpose of the first stakeholder meeting on June 6, 2001 was to gain consensus on and define the
         scope of a Region 3 multi-State Pilot. The meeting covered:
            •   The vision, goals and objectives of eCycling,
            •   The benefits of eCycling to all stakeholders,
            •   Some financial commitments each stakeholder could make to help implement eCycling, and
            •   The establishment of four Action Groups to develop the eCycling Implementation Strategy
                (Operations / Cost, Public Relations / Outreach, Regulatory Flexibility, and Data Collection and
                Analysis).

         The multi-stakeholder group that convened on June 6, 2001 agreed strongly that it was important to
         work collaboratively to move residential electronics management to the next level—the multi-state
         level—in trying to develop a national solution to the problem. In addition to senior managers from EPA
         Region 3, EPA Headquarters, and the Mid-Atlantic States environmental agencies, the following
         industry and non-profit stakeholders also participated in the June 6, 2001 meeting:  Sony, Panasonic,
         Sharp, JVC, Philips, the Electronic Industries Alliance, Best Buy, Envirocycle, Waste Management,
         Elemental, Techneglas, Mission West Virginia, DMC, the Solid Waste Authority of Cumberland
         County (Pennsylvania), the Product Stewardship Institute, the Northeast Recycling Council, Minnesota
         Office of Environmental Assistance, and the Polymer Alliance Zone of West Virginia.

         Significant outcomes of this first stakeholder forum were that:
            •   eCycling would move very quickly and hold its official kick off on October 1, 2001,
            •   Sony, Panasonic, and Sharp would cover the cost to collect and recycle their branded products,
            •   The government (federal, state and local) would cover all collection costs, and
            •   The Electronic Industries Alliance would meet with its constituents to determine how to help
                financially with transportation and dismantling costs.

         3.1.2. August 29. 2001 Stakeholder Meeting: Presentation of the eCycling Pilot Implementation
               Strategy

         The purpose  of the second stakeholder meeting on August 29, 2001 was for the eCycling Team to
         present and finalize the draft eCycling implementation strategy developed by the Action Groups.
         Significant outcomes of this second stakeholder forum were the following:
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             •   The environmental agencies of the Mid-Atlantic States would work with local governments to
                schedule eCycling collection events during the 14-month Pilot period.
             •   EPA Region 3 would select an electronics recycler that many participating local governments
                would utilize.
             •   The selected electronics recycler would meet the criteria set by the manufacturers who would
                help with transportation and recycling costs.
             •   All Mid-Atlantic States environmental agencies and the participating local governments would
                use uniform promotion, outreach, and education messages  (e.g., the eCycling logo, messages
                about the purpose of the events, and messages about the scope of the Pilot).
             •   The eCycling Team would develop a regional regulation to exempt from hazardous waste
                regulations electronics that were collected for the purpose of recycling and reuse.
             •   Each eCycling event  would collect the same types of data to help  determine costs, the amount of
                electronics collected  and recycled, the composition of the residential electronics stream, and the
                willingness of residents and small-businesses to pay an end-of-life  fee.
             •   Participating manufacturers would help to recruit additional manufacturers to participate in the
                eCycling Pilot.

         3.1.3. October 9. 2002 Stakeholder Meeting: Presentation of eCycling Pilot Results
         The purpose of the third stakeholder meeting on October 9, 2002 was to report the results of the first
         year of the eCycling Pilot, present the  lessons  learned, and encourage all the government and industry
         stakeholders to continue to support the eCycling Pilot in its final year of operation.

    3.2.  Establishing Regulatory Flexibility
    A significant concern that participating manufacturers and the recyclers raised repeatedly during the first
    stakeholder meeting concerned how EPA would ensure uniformity and consistency across the Mid-Atlantic
    States in how hazardous waste regulations were enforced for companies managing, transporting, and
    dismantling electronics from the eCycling Pilot.  To eliminate this concern that transporters and recyclers
    would face a number of different regulations as they crossed State borders, senior managers from EPA and
    from the State environmental agencies agreed to implement consistent regulations for the duration of the
    Pilot. In addition, they agreed to pursue a new regional regulation to exclude from hazardous waste
    requirements those electronics from the Pilot that were destined for recycling and reuse.

    Through a Memorandum of Understanding  that became effective in December 2001, EPA Region 3, the Mid-
    Atlantic States, and DC proposed to conditionally exclude from classification as a hazardous waste end-of-life
    electronics destined for recycling and reuse.  The exclusion would apply to the generation, transportation,
    collection, accumulation, storage, and dismantling of end-of-life electronics only when they were managed as
    part of the eCycling Pilot.

    In July 2001, the Region 3 State environmental agencies submitted a joint proposal to the EPA Regional
    Administrator requesting approval  to pursue this regulatory exclusion.

    In August 2001, the EPA Regional  Administrator accepted the proposal, in principle, and the resulting
    Memorandum of Understanding outlined the expectations and commitments of EPA Region 3 and the State
    agencies to further the goals of eCycling.

    The benefits of the Memorandum of Understanding were to eliminate the added cost of managing these
    materials  as a hazardous waste, and to assure industry that both Federal and State government in the Mid-
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    Atlantic States and DC would apply any needed compliance and enforcement decisions consistently across
    Region 3.

    In April 2002, the EPA Regional Administrator submitted the proposal and an accompanying Direct Final
    Rule to the EPA Administrator for approval.  The EPA Administrator approved the proposal, and the regional
    Direct Final Rule was published in the Federal Register on December 26, 2002. As a result of adverse public
    comments, however, EPA Region 3 withdrew the Direct Final Rule to await the results of the national EPA
    Cathode Ray Tube Rule.  This Rule is expected in late in 2004.

    Appendix C provides a reference for the regulatory flexibility documents. It provides Internet web addresses
    for the Federal and EPA Region 3 Cathode Ray Tube Rules published in the Federal Register. It also provides
    a copy of the Regulatory Flexibility Proposal from the Mid-Atlantic States, and the Memorandum of
    Understanding between EPA Region 3 and the Mid-Atlantic States.

    3.3.  Funding the Pilot
    Critical to the success of both the eCycling Pilot and the shared-responsibility approach was obtaining
    commitment from all stakeholders to share the cost of operating the Pilot. The government / industry group
    faced critical challenges in its efforts to determine how to cover the costs of the Pilot.  The first was how to
    spread all Pilot costs equitably across all participating stakeholders.  The second was how to make the
    residential collection and recycling system sustainable.  The third was how to gain meaningful participation
    from a large majority of electronics manufacturers to help with transportation costs from collection /
    consolidation points to the recycling facilities.

    The eCycling stakeholders were unable to overcome these challenges before the scheduled kick-off date.  At
    the end of three months of intensive effort and negotiation, the eCycling Team acquired the following
    resources to pilot test a multi-State, residential electronics collection program from October I, 2001 to
    December 31,2002:
       •   $ 100,000 from the EPA Office of Air and Radiation,
       •   $50,000 from EPA Region 3,
       •   $50,000 from 10 members of the Electronic Industries Alliance (Panasonic, Sony, Sharp, Canon,
           Hewlett Packard, JVC, Kodak, Nokia, Philips Consumer Electronics North America, and Thomson
           Multimedia),
       •   $ 10,000 from Sony, Panasonic, and Sharp for the recycling costs of their respective brands of
           equipment,
       •   Approximately $900,000 in transportation and recycling costs from State environmental agencies and
           local governments,
       •   $500,000 in in-kind services from the State environmental agencies,
       •   $200,000 in in-kind services from EPA,
       •   Approximately $100,000 in advertising costs from State and local government, and
       •   Collection sites, in-kind services, and operations from local governments.
       •   NOTE: We were unable to quantify the costs borne by the eCycling recycler to help make the Pilot a
           success

    The residential collection events fell into two categories. The principle category of events used "eCycling
    funding" from EPA and the Electronic Industries Alliance (El A). The second category of events used money
    solely from State and local government agencies. While the initial intent of eCycling, and of this Report, was
    to capture the results of the EPA / EIA-sponsored pilot, this Report also highlights the results of numerous,
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   independent programs that took place across the Region 3 States at the same time. These efforts, many of
   which continue even after the eCycling Pilot has ended, are integral to the mission and goals of eCycling.

         3.3.1. StatC'Specific Approaches to Using the eCvcling (EPA/EIA) Funds
         The state environmental agencies in Maryland, Virginia, and West Virginia each received approximately
         $42K in eCycling funding. Pennsylvania received approximately $50,000 in eCycling funding. The
         Delaware Solid Waste Authority used its own funds to run a State-wide collection and recycling
         program for Delaware residents. As a result, they did not use eCycling funding.

         Pennsylvania, Maryland, Virginia, and West Virginia each used their eCycling funding differently.  Each
         State first surveyed its  local governments to determine which localities would participate in the Pilot.
         Based on the survey, each State selected local governments that were both able to share the costs of
         running electronics collection events, and willing to collect the required data. Table 4-1 shows these
         local governments in bold/black font.  Appendix E provides a copy of the Local Government Survey that
         the eCycling Team used to select the participating localities that would use eCycling funding.

            •  The Pennsylvania Department of Environmental Protection, through its Household Hazardous
                Waste grants to counties, covered one-half of all transportation and recycling costs incurred by
                most of its participating jurisdictions.
            •  The Maryland Department of the Environment gave each selected jurisdiction approximately
                $7,500 to help with their electronics collection events. These local governments were
                responsible for all transportation and recycling costs they incurred above  the eCycling funding.
                Other jurisdictions that did not receive eCycling funds, but that were included in the Pilot, fully
                covered their collection, transportation and recycling costs.
            •  The Virginia Department of Environmental Quality selected several counties who  demonstrated
                their ability to partner with the State agency. The other jurisdictions that did not receive
                eCycling funds, but that were included in the Pilot fully covered their collection, transportation
                and recycling costs.
            •  The West Virginia Department of Environmental Protection collaborated with the West
                Virginia Solid  Waste Management Board to offer financial support to each of eight participating
                Solid Waste Authorities based on 1/3% (0.33%) of the population served by the particular Solid
                Waste Authority.

    3.4.  Deploying Financial Contributions from the Electronic Industries Alliance
    Determining how to put into use the cash contributions committed to the Pilot by the Electronic Industries
    Alliance was a major hurdle in implementing eCycling. Because government agencies are prohibited from
    receiving money from the private sector, the eCycling Team had to identify an appropriate vehicle by which
    the Pilot could utilize the private sector contribution. At the request of the eCycling Team, the Polymer
    Alliance Zone of West Virginia (PAZ) agreed to play the role of a third-party organization that would receive
    and manage any private-sector contribution in behalf of the eCycling Pilot. PAZ performed this  service free of
    charge.

    The Electronic Industries Alliance transferred the funds collected from the ten electronics companies to PAZ.
    At the completion of an eCycling collection event, the local government agency that hosted the  event would
    send an invoice to PAZ to be reimbursed for the collection, transportation, and dismantling services
    performed by the eCycling Pilot contractor selected through a competitive bidding process.
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         3.4.1. What is the Polymer Alliance Zone of West Virginia?
         The Polymer Alliance Zone of West Virginia (PAZ) is a public-private partnership among the plastics
         industry, academia, and government, and is funded by public and private sector sources.  The Polymer
         Alliance Zone was created by Executive Order by West Virginia Governor Gaston Caperton on March
         8, 1996. The Executive Order linked Jackson, Mason, and Wood Counties' economic development
         efforts into a concentrated focus on the polymers industry. PAZ has established growth and
         development of strong electronics and plastics recycling industries as a major economic development
         goal in the West Virginia and Ohio Valley region. In addition, PAZ works closely with both the U.S.
         Environmental Protection Agency and the  Electronic Industries Alliance to help advance the
         development of the end-of-life electronics management infrastructure in the United States.

   3.5.  Promoting and Advertising eCycling Electronics Collection Opportunities
   Advertisement is critical to informing the public of available opportunities to recycle their unwanted
   electronics, and to educating them about how to make environmentally sound decisions about electronics
   purchasing and management of those electronics at the end of their useful lives. In order to use the available
   eCycling resources most effectively to promote eCycling opportunities, the Pennsylvania Department of
   Environmental Protection hired an advertising agency to develop uniform messages and advertising materials
   for the Pilot, and create a logo to make the eCycling Pilot easily recognizable by the public. In addition, with
   financial support from the EPA Region 3, the Maryland Department of the Environment (MDE) produced
   and aired a television commercial about electronics recycling and the eCycling Pilot. MDE made copies of the
   commercial available to each State environmental agency. To view the video, go to
   http://www.epa.gov/reg3wcmd/eCycling.htm.

   Below are other approaches the eCycling Team used to promote electronics collection opportunities to
   residents.
       •   Worked with utility companies to place eCycling messages on utility bill stuffers (see Appendix H for
           an example from Baltimore Gas & Electric);
       •   Worked with television and radio stations to run news stories and advertisements about upcoming
           eCycling collection events;
       •   Developed an EPA eCycling website at http://www.epa.gov/reg3wcmd/eCycling.htm
       •   Issued press releases and held press events at collection events; and
       •   Collaborated with utility companies and communications companies to place eCycling information on
           the companies' websites.

   3.6.  Selecting an Electronics Recycler
   Based on the discussions from the June 6, 2001 stakeholder meeting, the goal of the eCycling Team was to
   identify and select an electronics recycler that would meet the audit criteria specified by the manufacturers
   who would help with some of the Pilot costs. Manufacturers wanted to limit their liability under
   environmental laws, avoid contributing to future Superfund sites, and ensure that they are associated with
   environmentally and socially sound electronics management practices.

   EPA Region 3 reviewed its national contracting resources to identify a contractor who could provide either
   turn-key electronics recycling services (i.e., electronics collection, transportation, dismantling, recycling,
   and/or reuse services), or who could contract with and oversee the activities of such a recycler. Because of the
   nature of the EPA national contracts, EPA Region 3 was not permitted to use a private-sector contractor that
   supplied services resembling industrial operations.  In addition, the tight time frame for kick-off of eCycling
   did not allow the Regional office to consider a sole-source selection process.   EPA Region 3 determined that
   the best option was to work with the United States Army Corps of Engineers, who were able to supply, via a

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    subcontract, all of the necessary electronics collection, transportation, dismantling, and recycling/reuse
    services.

    Through an Inter-Agency Agreement, the U.S. EPA Region 3 arranged with the U.S. Army Corps of
    Engineers  (the Corps) to select an eCycling recycler. The Corps solicited bids from interested recyclers to run
    eCycling collection events, and to transport, dismantle, and recycle or refurbish the collected electronics in an
    environmentally-sound manner. The eCycling Team specified requirements and performance criteria that
    were consistent with the vision, goals, and objectives of the Pilot. The selected recycler would demonstrate
    the ability to:

       •  Run the collection events, including providing equipment, materials, labor, and transportation.
       •  Package collected equipment in either Gaylord boxes or shrink-wrapped on pallets.
       •  Remove collected end-of-life equipment within 24 hours after a collection event.
       •  Prepare, and arrange for demanufacture and processing of all materials collected.
       •  Process all equipment primarily using recycling, reuse, and refurbishment so as to minimize landfilling
           and incineration.
       •  Ensure demanufacture of all whole, intact electronic equipment within the continental United States
           and/or Canada.
       •  Ensure no direct sales of intact equipment overseas.
       •  Process computer monitors and televisions, and all glass within the United States and/or Canada.
       •  Comply with all Federal and State policies, regulations, and requirements for transporting and
           processing waste electronic products.
       •  Complete and submit within 30 days after a collection event the appropriate eCycling Data Collection
           Forms for transportation and recycling activities.

    In addition to meeting the above criteria, the selected recycler had to provide proof of:
       •  Experience and reputation with respect to electronic goods recycling,
       •  Capacity to provide services of the scope Specified in the solicitation,
       •  A market for each commodity,
       •  A contractual arrangement with each vendor, and
       •  The method of recycling and written documentation of end user(s).

    The U.S. Army Corps of Engineers selected Envirocycle, Inc. of Hallstead, Pennsylvania.

    3.7.  Holding Electronics Collection Events
    The State  environmental agencies and local governments worked together to identify locations for single-day
    and on-going electronics collection events in the Mid-Atlantic States and the District of Columbia from
    October 2001 through December 2002. Residential electronics collection events took place generally on a
    Saturday at locations such as fair grounds, municipal landfills, school parking lots, and, to a limited extent,
    retail store parking lots. County and city residents drove to collection events where recycler employees
    unloaded electronics and placed them in large cardboard boxes called Gaylord boxes. Computer monitors and
    televisions were placed on wooden pallets and shrink-wrapped with plastic wrap. All boxes and pallets were
    loaded onto tractor trailers for transportation to the recycling facility.

    Table 4-1 in Appendix A provides detailed information about the eCycling events held from October 1, 2001
    through December 31, 2002. The map in Appendix F shows the location of the eCycling events.
    For all the events, the event sponsors were responsible for publicity, data collection at the collection location,
    staffing (for traffic control and survey distribution), and other collection-related expenses.

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       •   The Maryland Department of the Environment focused on the State's smaller, rural counties, but was
           able to offer electronics collections in almost every county in the State.
       •   The Virginia Department of Environmental Quality offered collection opportunities to rural,
           suburban, and urban, areas.
       •   The Pennsylvania Department of Environmental Protection focused on a mix of rural, suburban, and
           urban counties.
       •   The Delaware Solid Waste Authority covered the entire State of Delaware.
       •   The West Virginia Department of Environmental Protection and the West Virginia Solid Waste
           Management Board offer electronics collection opportunities in six of ten Solid Waste Authority
           jurisdictions.
       •   The District of Columbia held one one-day event in the District.

    3.8.  Collecting and Managing eCycling Data
    The overall goal of the data collection effort for the eCycling Pilot was to provide varied stakeholders with
    valuable insights about the cost to collect, transport, and dismantle consumer electronics, and the amount of
    electronics available for collection and recycling from residents living in rural, suburban, and urban locations.
    Furthermore, the eCycling Team anticipated that the data collection effort would also provide insights about:
       •   Whether and to what extent residents  are willing to pay end-of-life fees,
       •   Who consumers believe should help pay to collect and recycle residential electronics, and
       •   The overall composition of the residential end-of-life electronics stream.

    To facilitate the collection of the wide variety of eCycling data requested by both Pilot partners and other
    stakeholders, the eCycling Team developed data collection forms to capture both quantitative and qualitative
    data.  Appendix D contains a copy of each type of eCycling data collection form used during the Pilot. The
    event sponsors who used eCycling funding and the Corps-contracted recycler were required to complete their
    respective forms and to send the completed form to either their State contact or to the EPA Regional Office
    in Philadelphia.

    Through the use of a participant's questionnaire, the eCycling  Team gathered qualitative information from
    residents, and small businesses and organizations on the following:
      (1)  The effectiveness of advertisement,
      (2)  Participants' willingness to pay a drop-off or end-of-life fee,
      (3)  The amount participants are willing to pay to recycle old electronic equipment,
      (4)  Who participants feel should pay for recycling electronics,
      (5)  How much end-of-life electronics are in  households waiting to be recycled, and
      (6)  How far participants traveled to attend the collection events.

    The eCycling Team partnered with the Polymer Alliance Zone of West Virginia (PAZ) to obtain assistance
    managing and analyzing the large amount of eCycling data generated by the Pilot. PAZ developed an online
    eCycling data management system for the eCycling Pilot, provided data entry support,  and provided data
    analysis expertise. This gratis support was invaluable and enabled EPA Region 3 and Mid-Atlantic States to
    substantially reduce the operating cost of the eCycling Pilot. In return, the eCycling Pilot provided PAZ with
    empirical data to test the capabilities of its proprietary data system, Green Online™,  and to support  their
    efforts to expand the use of Internet-based information exchanges for electronics recycling.

    The eCycling database is located at www.electronicsrecvcling.org/EPA/EPALogin/index.asiJx.  Through this
    website, visitors are able to look at the results of specific eCycling events. The Draft eCycling Database User
    Guide is in Appendix I.

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4.  eCycling Results

    4.1.  Overview
    eCycling data were difficult to collect and analyze. While event hosts who used eCycling funding submitted
    complete data via the required eCycling data collection forms, event hosts who used their own money did not
    submit the same amount of data. Therefore, to enable us to analyze the data and make comparisons across all
    the collection events, we present data from eCycling events in three different ways, which are described below.

      4.1.1  eCvcling Events Detailed Information
      Table 4-1, eCycling Events Detailed Information (in Appendix A), provides the most comprehensive data,
      showing up to nine data points for every eCycling data collection event and program.  Table 4-1 presents
      the following data by event and by State:
        (1)  Event location
        (2)  Population
        (3)  Pounds
        (4)  Tons collected
        (5)  Number of CRTs collected
        (6)  Pounds per  person collected
        (7)  Event participation rate
        (8)  Advertising costs
        (9)  Processing (i.e., dismantling transportation, and recycling) costs

      The eCycling Team gathered these data via the eCycling data collection forms, phone interviews, and email
      requests.

      4.1.2  Illustrations of eCvcling Data
      Figure 4-1 through Figure 4-15 illustrate important  findings that are based on eCycling data collected at
      events run by Envirocycle, Inc., and paid for using EPA and El A funds. The eCycling Team gathered these
      data via the Recycler Data Collection Form and the Participants' Survey Form.

      4.1.3  eCvcling Database
      The eCycling database, located at http://www.electronicsrecycling.org/EPA/EPALogin/index.aspx. makes
      available the raw data from the events managed by  Envirocycle, Inc. The eCycling Team gathered these
      data via the Recycler Data Collection Form from each event. As a result, these events have the most
      complete data.

    4.2.  Interpreting the Processing Cost Data in Table 4-1
    The data on collection, transportation,  and processing costs (hereafter referred to as 'processing costs'), shown
    in the last column of Table 4-1, comprise two types of data:
      •   Actual data reported by an environmental agency (data are shown in black font), and
      •   Extrapolated data based on an average price per pound from all reported cost data (data are shown in
          bold/green font).

    Where an environmental agency did not report processing costs from their collection event, we used an
    extrapolated value of 20 cents per pound based on the average price per pound for all events that reported
    processing cost data. The processing costs shown in bold/green font are those extrapolated costs. The
    extrapolated costs totaled approximately $326,897. To collect and present actual processing cost information
    for all of these events would require research beyond the scope of this effort.

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   The electronics collection events shown in bold/black font in the first column of Table 4-1 used primarily
   eCycling funding. There are several cases, however, where the amount of local government funding exceeded
   the amount eCycling funding spent on the event.  The total processing costs covered by eCycling was
   approximately $200,000.

   The processing costs that are shown in regular/black font in the last column of the Table 4-1 were borne solely
   by the State environmental agencies and local governments.  These costs totaled approximately $574,426.
   More than half of this amount was spent by the Delaware Solid Waste Authority for its State-wide program.

   Table 4-1 also distinguishes between ongoing / permanent collection programs (9 programs) and single-day
   collection events (58 events). The permanent collection programs, which are indicated by the letter 'P'
   following the location name, are not included in the count of total number of events shown in the Date
   column of the Table.

   4.3.  State-by-State Description of the Data in Table 4-1
         4.3.1. Delaware
            •   The Delaware Solid Waste Authority (DSWA) paid for the residential electronics collection
                program for the State of Delaware. This program used neither EPA nor EIA money.
            •   The DSWA also accepted electronics from all small businesses, small academic institutions, and
                small organizations.
            •   DSWA uses landfill tipping fees to fund electronics collection and recycling.
            •   Processing costs for the  DSWA events totaled almost $386,000 to pickup, transport, and process
                1,203  tons of electronics. These costs included both operational and contractor costs. DSWA
                used Elemental, Inc. of Philadelphia, Pennsylvania to pick up and dismantle electronics.
            •   Advertising costs for the DSWA events totaled almost $39,000.
            •   DSWA set up 6 drop-off locations through the  State. Three (3) in New Castle County, two (2)
                in Kent County, and one (1) in Sussex County. See Appendix G for the addresses of the
                DSWA drop-off sites.
            •   The per capita collection rate for electronics collected in Delaware was approximately 3 pounds
                per person.

         4.3.2. Maryland
            •   The Maryland Department of the Environment (MDE) submitted data on 23 one-time events
                and 4 permanent collection programs.  Six of the 23 one-time events and 1  permanent program
                (shown in bold in Table 4—1) used eCycling funds totaling approximately $36,000. They each
                received approximately  $7,500 in eCycling funding.
            •   The City of Baltimore spent an additional $5,000 to cover collection, transportation, and
                recycling costs for their  event.
            •   Actual processing costs  reported by MDE totaled approximately $80,000. When we added
                extrapolated processing costs, the total estimated processing cost for collection events in
                Maryland came to approximately $343,861.
            •   Advertising costs reported by MDE totaled approximately $37,000.
            •   MDE partnered with utility companies and with a local television station to provide advertising
                for its eCycling events.
            •   MDE focused heavily on providing recycling opportunities to its rural communities.
            •   The jurisdictions that comprise the Mid-Shore  Region are the counties of Caroline,  Kent,
                Queen Anne's, and Talbot.
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         4.3.3. Pennsylvania
            •   The Pennsylvania Department of Environmental Protection (PADEP) reimbursed all counties
                that participated in the eCycling Pilot for 50% of the total cost of their electronics collection
                events. As a result, the actual amount of eCycling funding used by the counties shown in bold
                in Table 4-1 is one-half of the actual amount shown.
            •   There are four exceptions.
                   o  Lackawanna County charged a collection fee of $5 per person to offset its share of the
                       collection costs. As a result, Lackawanna County's reimbursement from the eCycling
                       Pilot is less  than half of the amount that is shown. It is approximately $1,100.
                   o  Cumberland County used $18,291 in eCycling funding and the County spent $50,600.
                       PADEP spent $32,309.
                   o  The cost for the Dauphin County event on September 22, 2001 is the collection and
                       transportation cost only. The processing was free because the County donated the
                       collected equipment to a sheltered workshop.
                   o  There was no cost to the eCycling Pilot for the processing costs from the Dauphin
                       County event on October 5, 2001.
            •   The total amount spent on the six events that used eCycling funding was $49,222.
            •   PADEP's grants to local governments for eCycling totaled about $97,000.
            •   PADEP uses landfill tipping fees to  help fund its Household Hazardous Waste reimbursement
                program.
            •   PADEP submitted data on  14 one-time collection events and 2 permanent collection programs.
            •   Actual processing costs reported by PADEP totaled more than $212,000. When we added the
                extrapolated processing costs, the total estimated processing costs for collection events in
                Pennsylvania came  to approximately $233,796.
            •   Advertising costs reported by PADEP totaled approximately $23,000. In addition to these costs
                borne by the participating counties, PADEP spent approximately $62,000 for a public relations
                firm to develop promotional materials for the Pilot, and to provide public outreach and
                education.
            •   Lebanon County began offering a permanent, curbside electronics collection program on June
                30, 2002.
            •   Dauphin County and Franklin County began offering a curbside electronics collection program
                that started prior to the start of eCycling.
            •   The Northern Tier  Solid Waste Authority comprises Bradford, Sullivan,  and Tioga counties.

         4.3.4. Virginia
            •   The Virginia Department of Environmental Quality (VADEQ) submitted data on 13 one-time
                collection events and 2 permanent collection programs.
            •   Two of these events used eCycling funding: Virginia Beach City and the Central Virginia
                Waste Management Authority (CVWMA).  These were the only events that reported
                processing cost data.
            •   eCycling funds spent on these events totaled $34,538.
            •   When we added the extrapolated processing costs, the total estimated processing costs for
                collection events in Virginia came to approximately $74,338.
            •   Advertising costs reported by VADEQ events totaled approximately $15,000.
            •   VADEQ provided $8000 in grants to localities to promote eCycling.
            •   The Central Virginia Waste Management Authority (CVWMA) includes the following
                jurisdictions: (1) the cities of Colonial Heights, Hopewell, Petersburg, and Richmond;  (2) the
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                town of Ashland; and (3) the counties of Charles City, Chesterfield, Goochland, Hanover,
                Henrico, New Kent, Powhatan, and Prince George. The CVWMA spent $5,800 on advertising.
            •   Frederick County spent $700 on advertising.

         4.3.5. West Virginia
            •   The West Virginia Solid Waste Management Board (WVSWMB) submitted data on 7 one-time
                collection events.
            •   All of these events used eCycling funding totaling $45,196.
            •   Actual processing costs reported by the WVSWMB totaled approximately $61,696.
            •   Four West Virginia Solid Waste Authorities  (Ohio, Harrison, Monogalia, and Hancock) had
                events that exceeded the level of participation they anticipated.  The WVSWMB expected
                approximately 1/3% of the population in each SWA area to attend each collection event.  As a
                result of this higher-than-expected turnout, these SWAs incurred processing costs of
                approximately $16,500 that were not covered by the eCycling project.
            •   Advertising costs reported by the WVSWMB totaled approximately $3,000.
            •   Advertising costs were minimal because the Solid Waste Authorities took advantage of offers of
                free advertising from local television stations and newspapers.
                    o  The Berkeley County SWA purchased banners ($250), made fliers ($20), received a
                       free newspaper article from the Martinsburg Journal, and received free airtime on two
                        (2) local talk-radio stations to promote its eCycling event.
                    o  The Harrison County SWA paid for newspaper advertisement ($415) and signage for
                       their event, and received two (2) free newspaper ads and news spots on two (2)
                       television stations. This event  took place on a Friday and was the most successful event
                       the Authority ever did.
                    o  The Raleigh County SWA paid for newspaper advertisement ($2,303) and received free
                       talk-radio advertising.

         4.3.6. District of Columbia
            •   The Department of Public Works held  only one collection event in which it "collected 4 tons of
                electronics. This event was part of a Household Hazardous Waste collection day that accepted
                unwanted electronics from residents. Because the Department was unable to separate the cost
                to transport and process the electronics from the other costs, we extrapolated the processing
                cost for this event. The estimated cost for this event was approximately $1,700.

    4.4.  Illustrations of eCycling Data
    Figure 4-1 through Figure 4-15 illustrate comparative results from selected eCycling data and the results of
    survey data collected during several events.
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         4.4.1. Volume of Electronics Collected
         Figure 4-1 shows the total pounds of electronics collected, by State. The state-wide electronics

         collection program run by the Delaware Solid Waste Authority (DSWA) generated 2.4 million pounds

         of electronics, the largest amount of discarded electronics collected during the eCycling pilot.  DSWA

         provided continuous, aggressive advertisement prior to and during the Pilot period. The electronics

         collection efforts of the other Mid-Atlantic States were primarily single-day events run by individual

         localities (counties, independent cities, and Solid Waste Authorities), as their resources allowed. These

         events yielded a little over 3 million pounds of consumer electronics.
                               Figure 4-1  Total Pounds Collected by State
    o
    Q.
      2,500,000n
      2,000,000-
       1,500,000-
       1,000,000-
        500,000-
             • District of Columbia 'Delaware D Maryland D Pennsylvania •Virginia D West Virginia
         The amount of electronics shown for Maryland is the result of MDE submitting more data from events
         that did not use eCycling funding than did the jother State environmental agencies.
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         4.4.2. Total Pounds Collected From Events That Used eCvcling funding
         Figure 4-2 shows the total pounds collected, by State, from the events funded by the eCycling Pilot (i.e.,
         the events and pounds that are shown in bold in Table 4-1). The figure shows that Pennsylvania, which
         is the largest State in the EPA Mid-Atlantic region, generated the largest volume of electronics (444,883
         pounds) of the four States that used eCycling funding. West Virginia collected a surprisingly large
         volume of electronics given that its counties are more rural and less densely populated than those of
         Pennsylvania, Maryland, and Virginia.
                Figure 4-2 Total Pounds Collected From Events that Used eCycling funding
      450,000-1
350,000-


300,000-


250,000-


200,000-


150,000-


100,000-


 50,000-
          o-
                                          444.883
                     165.073
                                                                                      273,873
                                                                93,870
                           P Maryland D Pennsylvania H Virginia a West Virginia
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         4.4.3. Type of Units Collected
         For the events and programs that reported data on the number of units collected (primarily events run

         by Envirocycle, Inc. and Elemental, Inc.), Figure 4-3 provides the percentage of units collected for TVs,

         monitors, computers, peripherals, fax machines, VCRs, and other products. The 'Peripherals' category

         includes equipment such as printers, mice, and keyboards.  The "Other" category includes other

         consumer electronics such as stereos and cell phones. The figure shows that televisions were slightly

         more prevalent in the residential stream, followed by computers  (i.e., CPUs), and monitors.
                            Figure 4-3 Type of Units Collected, by Percentage
                                   Other Products
                                       17%
                            Peripherals
                               19%
Computers
   17%
Monitors
  16%
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         4.4.4. Transportation Costs
         According to the eCycling database, actual eCycling transportation costs were reported for 16 eCycling
         collection events. These costs are shown in Figure 4-4 through Figure 4-7 in three ways: Cost per Mile
         by Event (Figure 4-4 and Figure 4-5), Cost per Pound by Event (Figure 4-6), and Average Cost per Mile
         by State (Figure 4-7).


           Transportation Costs Per Mile
           Across the eCycling events that reported Total Transportation Costs, transportation costs averaged
           $1.42 per mile from the collection event site to the processor.  This works out to $0.04/lb. The cost
           per mile for Lackawanna County appears extremely high (nearly $3.50 per mile) because this event
           location is relatively close to the recycling facility and the recycler charged a base or minimum rate
           for providing collection and transportation services.
                        Figure 4-4 eCycling Event Transportation Costs Per Mile
                                                                                             AVG
                                                                                             $1.42
                     m Allegany County, MD
                     D Calvert County, MD
                     D Cecil County, MD
                     • City of Virginia Beach, VA
                     O Harford County, MD
                     D Lackawanna County, PA
                     • Raleigh County, WV
                     • Westmoreland County, PA
                     • AVERAGE
• Butler County, PA
D Carroll County, MD
n Centre County, PA
D Cumberland County, PA
• Harrison County, WV
El Midshore Region, MD
D St. Mary's County, MD
• Worcester Co/Ocean City, MD
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           Transportation Costs Per Mile Without Lackawanna County


           When we removed the cost per mile for the Lackawanna County event (Figure 4-5) and recalculated
           the average cost per mile for all the events, the average cost per mile remained the same.
          Figure 4-5 eCycling Event Transportation Costs Per Mile without Lackawanna County
   O
$200 -i


$1 80 -


$1 60 -


$140


$1 20 -


$1 00 -


$080 -


$060 -


$040 -


$020 -


$000 -
        H Allegany County, MD

        D Carroll County, MD

        • City of Virginia Beach, VA

        • Harrison County, WV

        D St. Mary's County, MD

        • AVERAGE
                               • Butler County, PA

                               D Cecil County, MD

                               D Cumberland County, PA

                               a Midshore Region, MD

                               • Westmoreland County, PA
D Calvert County, MD

D Centre County, PA

• Harford County, MD

• Raleigh County, WV

• Worcester Co/Ocean City, MD
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            Transportation Costs Per Pound
            The average transportation cost per pound ($0.04 per pound), calculated from the events in the
            eCycling database, is consistent with the cost information collected and provided by Envirocycle, Inc.
            We show Envirocycle's average cost / pound information below.
                  Average Collection Cost
                  Average Transportation Cost
                  Average Recycling Cost
                  Average Other Cost
6 cents/ pound
4 cents/ pound
14 cents/ pound
0.7 cents/ pound
                       Figure 4-6 eCycling Event Transportation Costs Per Pound
    $0.20

    $0.18-

    $0.16

    $0.14

  5 $0.10
  Q.

  ง $0.08-
  O
    $0.06

    $0.04-

    $0.02

    $0.00J
      B Midshore Region, MD
      D Worcester Co/Ocean City, MD
      • Lackawanna County
      • St. Mary County
      D Cecil County
      D Westmoreland County
      D Butler County Recycling & Waste Management
      • Calvert County Solid Waste Authority
      •AVERAGE
   •Allegany County, MD
   D Hartford County
   DCity of Virginia Beach
   D Cumberland, MD
   • Centre County
   H Carroll County
   D Raleigh County Solid Waste Authority
   • Harrison County
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      Transportation Cost Per Mile by State


      Pennsylvania's average transportation cost per mile was higher than that of the other States because of two
      events:  the Lackawanna County event and the Cumberland County event. As described earlier, the
      recycler charged Lackawanna County a flat or minimum rate because the county is located close to the
      recycling facility. Cumberland County negotiated an unusually high rate with its recycler that greatly
      exceeded the eCycling rate of 25 cents per pound. This made the cost per mile for Pennsylvania greater
      than for the other States. Figure 4-7 presents the average transporation cost per mile per State.
                        Figure 4-7  Average Transportation Cost Per Mile by State
     $180-1
     $1 60-
     $140-
     $1 20-
     $100-
     $080-
     $060-
     $040-
     $020-
                 Maryland
Pennsylvania
Virginia
West Virginia
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        4.4.5. Events and Programs with End-of-Life Fees

        Several counties assessed drop-off fees to help offset the cost of their events.
           •   Lancaster County, Pennsylvania (ongoing program since July 1, 2001)
                  o  The event host submitted data on the total fees collected.  The per unit fee calculated
                      from these data are shown below

Total Amount of the Fee
Total Number of Units
Calculated Cost
Monitors
$9,864
1,370
$7 per unit
Peripherals
$4,095
27,300 Ibs
$0.15 per Ib
            •   Lackawanna County, Pennsylvania (April 27, 2002)
                   o   The event host charged $5 per CRT for the 464 CRTs collected during the event

            •   Allegany County, Maryland (April 20, 2002)
                   o   The event host charged $.25 to $.75 per item

        4.4.6. Volume of Sony, Sharp and Panasonic Electronics Collected
        Envirocycle, Inc. collected equipment brand data for three major OEMs from the 23 they managed for
        the eCycling Pilot. The OEMs were Sony, Sharp, and Panasonic.  Figure 4-8 shows that Sony, Sharp,
        and Panasonic equipment accounted for roughly 16% of all brands of electronics collected at the 23
        eCycling events managed by Envirocycle, Inc. The volume of Sony products collected was slightly
        higher than that for Panasonic and Sharp.
              Figure 4-8 Volume (in pounds) and Percentage of Sony, Sharp, and Panasonic
                                                            Panasonic
                                                              35,253
                                                               5%
Sharp
28,099
 4%
                    Other Brands
                      579,576
                        84%
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         4.4.7. Amount Reused. Recycled, and Disposed
         The eCycling Pilot collected some data on how much of the collected electronics was recycled, reused,

         and disposed. This was an important part of the data collection effort because an important goal of the

         Pilot was to recycle or reuse all of the electronics that were collected. For approximately 40% of the

         materials collected (these are events for which we have complete data), approximately 20,488 pounds

         were recycled, 192 pounds were disposed, and none was reused.  This result is consistent with findings

         that consumer electronics are typically too old to be either refurbished or resold cost effectively.
                   Figure 4-9  Volume of Electronics Recycled vs. Reused vs. Disposed
                                Re-Used
                                 Olbs
                                  0%
Disposed
 192 Ibs
  0.9%
                                                      Recycled
                                                     20,488 Ibs
                                                        99%
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         4.4.8. Results of eCvcling Participants' Survey
         We received survey data from 4 eCycling drop-off events in addition to one independent, residential
         collection event. These 5 events were conducted at the following locations:

            •   Berkeley County, WV
            •   Philadelphia, PA
            •   Washington, DC
            •   Harrison County, WV
            •   Raleigh County, WV

         The Philadelphia event was not an official eCycling event, however, the event host collected survey
         information that we believe provides additional useful information on residents' preferences.  More than
         500 eCycling participants responded to the survey questions, and the results are presented below. The
         questions covered the following topics (not all questions were asked at every location):

            •   Source of Collected Electronics
            •   Distance Traveled to the Recycling Event
            •   Most Money Willing to Pay
            •   Who Should Pay
            •   Most Convenient Way to Recycle
            •   Include Recycling Cost in Product Price

         Source of Collected Electronics

         Of the 607 responders to this question, event participants brought equipment, overwhelmingly, from
         homes (83%), then from businesses (13%) and other establishments (4.5%).
                              Figure 4-10 Source of Collected Electronics
              600-1
                                   'Residence  "Business  QOther
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        Distance Traveled to the Recycling Event


        Participants who were surveyed traveled under 10 miles to attend eCycling events.
                         Figure 4-11 Distance Traveled to the Recycling Event
             'Berkeley County, WV "Philadelphia DHarrison County. WV DRaleigh County. WV
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         Most Money Willing to Pay
                             Lf M. U J


         Of the 520 responses to this question, 60% were willing to pay a drop-off fee of $2 per item, 25% were

         willing to pay $5 per item, and 11% were willing to pay $10 per item.
                                Figure 4-12 Most Money Willing to Pay
                350
                                $2
$3
  $5       $10     $15

Amount Per Item
$25      $0
     (volunteered)
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         Who Should Pay
         From 613 responses, participants feel that both consumers (34% of participants surveyed) and Original
         Equipment Manufacturers (31% of participants surveyed) should pay to collect and recycle old
         electronics.  Less than 20% of them felt that it was government's role, and even fewer felt that it was the
         role of the retailer to help pay to collect and recycle old electronics.
                                      Figure 4-13  Who Should Pay
            250-1
                  Consumer       Retailer
                                               OEM
                                                             Gov       Share Costs       Other
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         Most Convenient Way to Recycle

         The most convenient way for the 601 responders to recycle was to go to a municipal recycling facility or
         landfill (74%), followed distantly by donating to a local charity (12%), taking electronics to a retailer
         (8%), some other method (4-7%), and mailing it back to the manufacturer (1.5%). The survey did not
         distinguish between the consumer paying to return electronics to the manufacturer versus the
         manufacturer covering either a portion or all of the mailing cost.
                                 Figure 4-14 Most Convenient Way to Recycle
                   1 Municipal Center  • Retailer  D Mail to OEM  D Local Charity  • Other
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        Include Recycling Cost in Product Price


        71% of the 73 respondents felt that the cost to recycle used electronics at the end of its useful life should
        be included in the purchase price of the equipment. 18% said "No", and 11% did not know.
                         Figure 4-15  Include Recycling Cost in Product Price
                                      Yes   "No    EDon't Know
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5.  Summary of Findings and Key Lessons Learned

eCycling provides valuable insight and information about the financial resources, management tools, and
partnerships needed to establish and run a multi-state residential, electronics collection system.  The eCycling
Team believes that the information that the eCycling Pilot generated is crucial to the development of a national,
post-consumer electronics collection and recycling system. This section summarizes the important findings from
planning and implementing the multi-state eCycling Pilot (Section 5.1), and the key lessons learned from the 58
collection events and 9 collection programs (Section 5.2).

    5.1.  Summary of Findings
         5.1.1. Multi'State Electronics Collection Programs are Feasible
         eCycling was a critical next step in learning what it would take to move from the current patchwork of
         local government programs and events nationwide to a sustainable, national system. The Pilot
         demonstrated that it is feasible to operate a regional program encompassing multiple, contiguous States.
         The key infrastructure elements that made this system work were the following:
            (1)  The Region 3 State environmental agencies were willing to partner with each other and with the
                EPA regional office,
            (2)  The State environmental agencies agreed to apply enforcement tools in a harmonious manner,
                and
            (3)  The government agencies set aside funding to encourage widespread public and local
                government participation  in the Pilot.

         Overall, the eCycling Team ran a successful regional electronics collection and recycling Pilot by
         establishing a strong federal / state partnership, harmonizing the use of enforcement tools across the
         States, and employing different ways to cover collection, transportation, and recycling costs.

         5.1.2. Shared Responsibility is Critical to a  Successful Residential Collection System
         Shared responsibility in the context of eCycling means that electronics manufacturers, electronics
         retailers, consumers, the government, and other businesses that rely heavily on and benefit from
         technological innovation all share the financial and operational responsibility for environmentally sound
         management of consumer end-of-life electronics.  eCycling succeeded in getting the majority of its
         stakeholder groups to share the financial responsibility of the Pilot; however, the Pilot did not succeed
         in gaining participation from a large number of electronics manufacturers and electronics retailers. For a
         program like eCycling to be successful, it needs commitment from a majority of electronics companies to
         help cover the transportation and recycling costs of not only their individual brands, but also the
         transportation and recycling  costs for orphan  products. In addition, a program like eCycling needs
         electronics retailers to play an integral role in helping with program costs, and more local governments
         to collect end-of-life fees —especially from small businesses and organizations — to help with program
         costs.

         5.1.3. MuIri'State Programs Help to Expand Overall Recycling Capacity
         eCycling provided local governments with a relatively low-risk way to determine if they could offer these
         services to their residents on an ongoing basis. By putting the infrastructure for transportation and
         recycling,  data collection, and event advertisement in place for a short period of time,  the multi-State
         Pilot helped local governments to increase electronics recycling opportunities for residents and small
         businesses without a significant financial burden to their municipal waste management budgets.
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         5.1.4. Multi'State Programs Produce Important Synergies
         eCycling allowed the Region 3 States to take advantage of important synergies. The most important
         synergistic effect that came out of the Pilot was the use of a single contract across 4 States and the
         District of Columbia to collect and recycle electronics. This enabled the Pilot to operate at a lower
         overall cost than using independent, single-use contracts  in each State.

         Even though the Delaware Solid Waste Authority used a different contractor than the rest of the
         Region, the lower cost per pound negotiated by the DSWA showed the advantage of a single, multi-
         jurisdictional contract.  Two Maryland lower Eastern Shore counties utilized the DSWA contract with
         Elemental, Inc. to lower their transportation costs. The eCycling Pilot made this synergy possible.

         The multi-state Pilot allowed the Region 3 States to take advantage of the following  additional benefits:
            (1)  Share promotion and outreach materials,
            (2)  Work more effectively with the industry partners,
            (3)  Negotiate a lower recycling rate,
            (4)  Increase the bargaining power in garnering financial support from the Electronic Industries
                Alliance,
            (5)  Generate a large, consistent stream of consumer electronics,
            (6)  Offer stakeholders more  opportunities to participate in and gain recognition from a high-visibility
                program, and
            (7)  Collect a large amount of empirical data on the cost to operate a large-scale program.

         5.1.5. Multi'State Programs Provide Valuable Insights About How to Build a National System
         In addition to the important synergies they create, multi-state electronics collection and recycling
         programs provide valuable insights about how to scale up to a national collection system. In particular,
         eCycling provided insights about:
            (1)  How to pay for electronics collection programs,
            (2)  The different ways to use a third-party organization,
            (3)  Collecting and managing collection program data,
            (4)  How to partner with the electronics industry,
            (5)  Selecting a recycler who  would practice safe recycling, and
            (6)  The importance of publicly recognizing the contributions of program partners.

         A major challenge of the eCycling Pilot was how to put into use the cash contributions from the
         members of the Electronic Industries Alliance (ElA), given that government agencies are not permitted
         to accept cash contributions from the private sector.  By working through this  process, the eCycling
         Team not only gained valuable experience, but also provided useful insight about multi-state collection
         programs that use a shared-responsibility approach with industry could use third-party organizations to
         help operate their programs more effectively.

         eCycling demonstrated that electronics companies and electronics retailers are interested in learning
         how they can contribute in meaningful ways to helping to solve this problem, given their individual
         business models and business challenges.

         eCycling is likely the first large-scale, consumer electronics collection program to make domestic
         dismantling and processing a requirement for obtaining a government electronics recycling contract.
         The eCycling Team was extremely concerned about the potential to contribute, inadvertently, to human
         health and environmental abuses in developing countries. Furthermore, the eCycling Team is


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         committed to helping to develop the domestic electronics recycling infrastructure and expand
         electronics recycling capacity in the United States.

         The eCycling Pilot highlighted, again, the value of providing public, high-level EPA recognition to
         industry and government partners.  For instance, the eCycling Team organized a recognition ceremony
         and photo opportunity with the U.S. EPA Administrator Christine Whitman for the industry partners.
         Local television stations and newspapers provided press coverage as the Administrator presented
         individual signed certificates to eCycling industry partners.  In addition to the recognition ceremony, the
         eCycling Team and local governments used eCycling collection events as venues to recognize the efforts
         of industry partners. We also arranged press events, media coverage of collection events, press releases,
         and promotional  materials mentioning industry partners to inform the public of the partners'
         contributions.

         5.1.6. Multi-State Programs Help to  Define the Composition of the Residential Stream
         Information on the composition of the end-of-life electronics stream is important to municipalities and
         to Solid Waste Authorities.  With composition information, municipalities can (1) better estimate the
         cost of future collection programs and events, (2) assess per-unit collection fees, and (3) determine how
         many televisions, for instance, could escape collection if they choose to collect only computers,
         monitors, and peripherals. Composition numbers also help recyclers to estimate processing costs and
         revenues more accurately. Based on the data collected, the eCycling electronics collected comprised
         televisions (20%), peripherals  (19%), computers (17%), and monitors (16%).

    5.2.  Key Lessons Learned
    The Region 3 eCycling Team learned important lessons from the eCycling events and programs. They are
    highlighted below.

         5.2.1. Aggressive Advertisement is Key to a Successful Program or Event
         The advertising medium and the amount of advertising conducted for each eCycling event was critical
         to the success of the event. The primary form of advertisement used by event hosts were newspaper and
         television. Anecdotal information from eCycling event hosts  and from eCycling Team members indicate
         that where there  was a modest to high level of advertising (in terms of both dollars spent and the various
         advertising media used), the residential turnout was high relative to those events that were not well
         advertised.  For example, the Delaware Solid Waste Authority spent approximately $40,000 on
         advertisement during the 15-month Pilot period.  Their advertising campaign covered a wide variety of
         media:  television, newspaper, websites, children's educational programs, and public outreach materials
         such as fliers, posters, and utility bill inserts. As a result, knowledge of the program among Delawarians
         was widespread, which helped to generate a steady stream of electronics (exceeding 50 tons per month)
         month after month.

         In contrast, anecdotal information about the Virginia Beach City, Virginia event indicated that this
         event was not aggressively advertised.  For the size of southeastern Virginia, residential participation was
         relatively low. Slightly more than 200 residents out of a target population of over 425,000 residents
         participated in the Virginia Beach City event.  This reflects a  participation rate of 0.05%. One reason
         for the low rate was that the event sponsor feared being deluged by area residents.

         According to information from Envirocycle, Inc., event hosts, in general, would expect that a modest
         advertising campaign would yield about one-third of a percent (0.3%) of the target population for a one-
         day collection event. Based on this generalization, the Virginia Beach event could have yielded a
         minimum of about 1,400 residents.  The average residential participation across all eCycling events for

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         which we have participation data was approximately 0.17%. We show participation rates in Appendix
         A — Table 4-1 eCycling Events Detailed Information.

         Overall, the experiences of the State environmental agencies and local governments hosting and
         managing the events showed the following:
             •   There is a direct correlation between the level of advertising (dollars and advertising medium
                chosen) and the level of residential participation in the eCycling event.
             •   While aggressive advertisement is critical for widespread residential participation, government
                and other organizations hosting the events should have certainty of funding to support their
                collection events fully in order to deliver the desired level of residential participation.
             •   Insufficient funding and uncertainty of future funding dampened the willingness of participating
                local governments to advertise because they feared attracting too many participants and being
                unable to pay the extra processing costs.
                    o   West Virginia experienced greater-than-anticipated residential participation in four of
                        its eCycling events.  As a result, the Solid Waste Authorities  (SWAs) who hosted
                        events incurred additional costs that totaled more than $16,500.  The SWAs and the
                        costs they incurred are: the Ohio SWA - $1,144, the Harrison SWA - $9,920, the
                        Monongalia SWA - $2,953, and the Hancock SWA - $2,852.
             •   Advertising was most effective during the week prior to and the day before an electronics
                collection event, as opposed to 2-3 weeks prior to the event.

         5.2.2. Permanent Collection Programs are More Efficient than Single'Dav Collection Events
         While the eCycling Pilot did not gather data on the  relative effectiveness of permanent collection
         programs versus one-day collection events, eCycling event hosts and State eCycling project managers
         reported the following anecdotes.

            •   Permanent collection programs were less expensive to operate than one-day collection events,
                and they collected larger volumes of electronics, on average.
            •   Permanent collection programs do not require as much labor as single-day events, which require
                labor at each event to unload cars, load Gaylord boxes and trailers, and manage traffic  flow.
            •   The major advertising outlay for permanent collection programs  can be spread over a longer
                period of time, the advertising campaign can target high disposal times of the year, and can be
                carried out in conjunction with other advertising and outreach efforts.
            •   Permanent collection programs reported a decrease in the cost per pound as the amount of
                equipment collected increased.

         5.2.3. Residents are Willing to Pay a Drop-Off Fee
         The results of over 1500 surveys collected during the course of eCycling showed that those who
         attended the events are willing to pay a modest recycling fee of $2 to $5 per item when they drop-off
         used electronics. More than twice as many participants are willing to pay only $2 per item than are
         willing to pay $5 per item. These results indicate that local governments could use residential end-of-life
         fees to defray some of the costs to provide eCycling services to its residents. An almost equal number of
         residents who responded to the survey believe that both consumers and  manufacturers should help pay
         to collect and recycle unwanted residential electronics, and the majority of those who responded believe
         that the cost to collect and recycle should be included in the product price.

         Further research outside the scope of this project to determine the willingness to pay an end-of-life fee
         among the general public would be beneficial in helping to design the most effective collection, and

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         education, outreach, and advertising programs at the national level. This effort would capture the
         responses of those residents who might not have the same level of environmental awareness as those
         who recycle or attend recycling events.

         5.2.4. The Pilot Helped to Expand Recycling Opportunities for Mid*Atlantic Residents
         In addition to offering expanded recycling opportunities to more than 2.3 million people during the
         operation of eCycling, the eCycling Pilot spurred the operation of new programs and events.
            •   In Pennsylvania, Lebanon County began offering its residents a permanent, curbside electronics
                collection program in June 2002 as a result of the eCycling Pilot.
            •   In Maryland, after a positive experience with their first eCycling event, Wicomico County
                expanded their one-day event to a permanent collection program for its residents.
            •   Seeing the success of and expressed need for the eCycling events, Anne Arundel County,
                Maryland held several events without receiving any funding from either the EPA or the State
                government.  One of the events was sponsored by the Department of Public Works and another
                was sponsored by the county Community College.
            •   In Virginia, after its  first successful event, Frederick County offered ongoing events to Frederick
                County residents.

         5.2.5. Local Businesses Will Partner with Local Government to Help with Program Costs
         There are numerous opportunities for retail establishments, communications firms, and utility companies
         to participate in eCycling events. These businesses are eager to contribute to programs  like eCyling and
         can receive public recognition and positive press for helping local governments and other non-profit
         organizations to reduce program costs. For example, these businesses can offer to:
            (1)  Run media advertisements,
            (2)  Post information on their publicly-accessible websites,
            (3)  Include collection event information on billing inserts, store circulars, or store receipts, and
            (4)  Offer incentives to encourage residents to drop off used electronics.
6.  Recommendations

EPA Region 3 and the environmental agencies from Delaware, Maryland, Pennsylvania, Virginia, West Virginia,
and the District of Columbia shared a common vision that drove the success of the eCycling Pilot. That vision
was to:
    (1) Test shared responsibility among industry, government, and consumers;
    (2) Return materials to productive use in commerce; and
    (3) Apply protective, consistent, and flexible environmental regulations across the Region 3 States.

In order for this vision to result in a successful national approach, the large-scale, multi-State collection efforts
that we anticipate will follow eCycling, must be able to:
    (1) Acquire greater financial support and involvement from companies that make, market, and sell computers
       and televisions.
    (2) Increase consumers' willingness to drop off old electronics and to pay an end-of-life fee,
    (3) Ensure safe electronics management practices, and
    (4) Collect high quality, useful data.

Success in these areas will foster the growth and sustainability of end-of-life management programs, inform the
development of a national system,  and motivate greater industry participation in and support for large-scale, long-
term, residential electronics collection programs.
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      6.1 Increase Industry Support and Participation
      Computer and television makers and retailers benefit significantly from the sale of and strong demand for
      consumer electronics. As a result, electronic companies and electronics retailers should share the
      responsibility to properly manage end-of-life consumer electronics.  Government and industry should work
      together to expand and promote the benefits to electronic companies and electronics retailers of
      participating in end-of-life electronics management. Some of these benefits might include avoiding or
      significantly reducing future environmental liability, expanding brand recognition, and expanding brand
      loyalty.  Furthermore, increased public awareness and understanding of corporate electronics stewardship
      efforts can translate into additional benefits to industry.  Finally, broad manufacturer and retailer
      involvement in crafting a national solution to the end-of-life electronics management challenge can help to
      mitigate some of the negative impacts of national and state legislation.

      6.2 Increase Consumer Participation
      Consumers (e.g., residents, small businesses, small organizations, and schools) continue to demand faster,
      smaller, and more powerful  electronic equipment. As a result, consumers, too, should play an integral role
      in efforts to properly manage end-of-life computers, televisions and other consumer electronics. Both
      government and industry can do more to educate the public about:
          •   Returning old electronics for reuse and recycling
          •   The importance of helping to pay to properly manage their unwanted electronics,
          •   Why they should be concerned about proper end-of-life electronics management, and
          •   The power of their purchasing decisions to influence the growth and development of a sustainable
              national system.

       Public education and outreach are critical elements in:
          •   Establishing a substantial  and consistent stream of consumer electronics for recycling,
          •   Increasing recycling opportunities in communities across the country,
          •   Increasing the demand for manufacturer product take-back and stewardship programs,
          •   Increasing the demand for more recycled-content (greener) products, and
          •   Building greater acceptance of and willingness to pay either advanced recovery fees  or end-of-life
              fees.

      6.3 Ensure Safe Electronics Management Practices
      Critical to engaging electronics companies and electronics retailers in the operation of large-scale,
      electronics collection programs is the ability to assure them that collected materials bearing their brand, and
      for which they are arranging and paying for transportation and recycling, will be managed in  an
      environmentally safe manner. Additionally, program developers must be able to ensure that  any recycler
      they select incorporates manufacturer-specified management criteria in their processes.

      At a minimum, large-scale collection programs and initiatives must be able and willing to:
          •    Utilize reuse, refurbishment, and recycling techniques to the greatest extent practicable in order to
              minimize incineration and land disposal;
          •    Ensure documentation of the fate of materials;
          •    Use only facilities that demonstrate they practice environmentally sound management; and
          •    Assure that recycling facilities meet all applicable federal, state, local, and international
              requirements pertaining to electronics recycling, reuse, and/or disposal.
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7.  List of Appendices

    Appendix A - Table 4-1:  eCycling Events Detailed Information

    Appendix B - Project Partners
       •   The eCycling Team
       •   EPA HQ - OSW, Office of Air and Radiation
       •   Envirocycle
       •   Polymer Alliance Zone of West Virginia
       •   Sony
       •   Panasonic
       •   Sharp
       •   Contributing Electronic Companies of the Electronic Industries Alliance: Panasonic, Sony, Sharp,
           Canon, Hewlett Packard, JVC, Kodak, Nokia, Philips Consumer Electronics North America, and
           Thomson Multimedia
       •   Electronic Industries Alliance

    Appendix C - Regulatory Flexibility Documents
       •   Internet website addressess for:
           o  The National EPA Cathode Ray Tube Rule
           o  The Region 3 eCycling Pilot Rule
       •   Environmental Council of States (ECOS) Regulatory Flexibility Proposal
       •   Memorandum of Understanding between EPA Region 3 and the Region 3 States

    Appendix D — eCycling Data Collection Forms
       •   Program Organizer
       •   Recycler
       •   Transporter
       •   Participant Survey

    Appendix E - Local Government Survey

    Appendix F - Map of eCycling Collection Locations

    Appendix G - Drop-Off Locations in the State of Delaware

    Appendix H - Utility Bill Stuffer from Baltimore Gas and Electric

    Appendix I - User Guide to the eCycling Database
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        Appendix A - Table 4-1 eCycling Events Detailed
•                           Information
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       Appendix B - eCycling Team and eCycling Project
I                            Partners
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Region 3 eCycling Team Members
MARYLAND
Hilary Miller, Program Administrator
Recycling, Marketing and Operations Program
Waste Management Administration
Maryland Department of the Environment (MDE)
Montgomery Park Business Center
1800 Washington Boulevard
Baltimore, MD 21230
410-537-3314
410-537-3321 (fax)
hmiller(o)mde. state, md. us

Virginia Lipscomb, Chief
Recycling Division
Waste Management Administration
Maryland Department of the Environment (MDE)
Montgomery Park Business Center
1800 Washington Boulevard
Baltimore, MD 21230
410-537-3314
410-537-3321 (fax)
vlipscomb(a)mde.state.md.us
PENNSYLVANIA
JeffBednar
Pennsylvania Department of Environmental Protection (PADEP)
Rachel Carson State Office Building
P.O. Box 8471
Harrisburg, PA 17105
717-787-7382
717-787-1904 (fax)
jbednar(5)statc.pa.us

Tom Hyatt
Division of Waste Minimization and Planning
Pennsylvania Department of Environmental Protection (PADEP)
Rachel Carson State Office Building
P.O. Box 8471
Harrisburg, PA 17105
717-787-7382
717-787-1904 (fax)
thvatt(5)state.pa.us
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Larry Holley
Pennsylvania Department of Environmental Protection (PADEP)
Bureau of Land Recycling and Waste Management
Rachel Carson State Office Building
P.O. Box 8472
400 Market Street, 14th Floor
Harrisburg, PA 17105-8472
717-787-7382
717-787-1904  (fax)
lholley(5)state.pa.us

VIRGINIA
Keith Boisvert
Office of Pollution Prevention/Compliance Assistance
Virginia Department of Environmental Quality
629 East Main Street
Richmond VA  23219
804-698-4225
804-698-4263  (fax)
kaboisvert(5)deq.state.va.us

John Ely, Assistant Director
Office of Waste Programs
Virginia Department of Environmental Quality
629 East Main Street, 5th Floor
Richmond, VA 23219
804-698-4249
804-698-4327  (fax)
jeelv(5)deq.state.va.us

Tom Griffin, P2 Outreach Manager
Office of Pollution Prevention/Compliance Assistance
Virginia Department of Environmental Quality (VADEQ)
629 East Main Street
Richmond VA 23219
804-698-4545
804-698-4264 (fax)
rtgriffin(5)deq.state.va.us

Georgiana Ball, State Agency Recycling Coordinator
Virginia Department of General Services
1910 Darby town Road
Richmond, Va 23231-5312
804-236-2781
804-236-3671 (fax)
gball@dgs.state.va.us
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David Paylor, Director of Program Coordination
Virginia Department of Environmental Quality (VADEQ)
629 East Main Street
Richmond VA 23219
804-698-4240
804-698-4019 (fax)
dkpaylor@deq.state.va.us

DELAWARE
Jane Frank
Solid and Hazardous Waste Management Branch
Department of Natural Resources and Environmental Control
89 Kings Highway
Dover, DE  19901
302-739-3689
302-739-5060 (fax)
jane.frank@state.de.us

Nancy Marker, Manager
Solid and Hazardous Waste Management Branch
Department of Natural Resources and Environmental Control
89 Kings Highway
Dover, DE  19901
302-739-3689
302-739-5060 (fax)
nancy.markerCci'state.de.us
DELAWARE SOLID WASTE AUTHORITY
Rich Von Stetten, Manager of Recycling
1128 S.Bradford Street
P.O. Box 455
Dover, DE  19903-0455
302-739-5361
302-577-3457
302-739-4287 (fax)
rvs(aMswa.com
WEST VIRGINIA
Carol Ann Throckmorton, Chief,
Recycling, Market Development & Planning
West Virginia Solid Waste Management Board
1615 Washington Street, East
Charleston, WV  25311-2126
304-558-0844
304-558-0899 (fax)
cthrockm(5)gwmail.state.wv.us
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Carroll Gather
Office of Waste Management
West Virginia Division of Environmental Protection (WVDEP)
1356 Hansford Street
Charleston, WV  25301
304-558-2505
304-558-0256 (fax)
ccather@mail.dep.state.wv.us

H. Michael Dorsey, Assistant Chief
Compliance Assurance and Emergency Response
West Virginia Division of Environmental Protection (WVDEP)
1356 Hansford Street
Charleston, WV  25301
304-558-5989
304-558-0256 (fax)
mdorsey(a)mail.dep.state.wv.us
DISTRICT OF COLUMBIA
Hallie Clemm, Management Policy and Analysis Officer
D.C. Department of Public Works
2000 14th Street, NW
Washington, DC  20009
202-671-0575
202-671-0642 (fax)
hallie.cletnm(5)dc.gov

William Easley
Office of Recycling
2750 South Capital Street
Washington, D.C. 20032
202-645-8245
202-645-3131 (fax)
weasley@dcgov.org
U.S. EPA-REGION 3
Claudette Reed, eCycling Project Manager
United States Environmental Protection Agency
1650 Arch Street (3WC11)
Philadelphia, PA 19103-2029
215-814-2997
215-814-3114 (fax)
reed.claudette(5)cpa.gov
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Wayne Naylor, Chief
Technical Support Branch
Waste & Chemicals Management Division
United States Environmental Protection Agency
1650 Arch Street (3WC11)
Philadelphia, PA  19103-2029
215-814-3385
215-814-3113 (fax)
naylor.wayne(a)epa.gov


Maria Parisi Vickers
United States Environmental Protection Agency
1650 Arch Street (3WC21)
Philadelphia, PA  19103-2029
215-814-3149
215-814-3114 (fax)
vickers.maria(5)epa.gov


Mike Giuranna
United States Environmental Protection Agency
1650 Arch Street (3WC21)
Philadelphia, PA  19103-2029
215-814-3298
215-814-3263 (fax)
giuranna.mike(o)epa.gov


Region 3 eCycling Pilot Partners
U.S. EPA - Office of Air and Radiation


U.S. EPA - Office of Solid Waste

Clare Lindsay, Project Director
Extended Product Responsibility

Office of Solid Waste

U.S. EPA
1200 Pennsylvania Ave., N.W., (MC 5306W)
Washington, D.C. 20460
(703) 308-7266
(703) 308-8686 (fax)
lindsay.clare(a)epa.gov

www.epa.gov/epr
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Katharine Kaplan
U.S. EPA, Office of Solid Waste
Extended Product Responsibility
Office of Solid Waste
U.S. EPA
1200 Pennsylvania Avenue, (MC 5306W)
Washington, DC 20460
703-308-8659
703-308-8686 (fax)
kaplan.katharine@epa.gov

Envirocycle
Greg Voorhees, Vice President
Route 81, Exit 230
PO Box 899
Hallstead, PA  18822-0899
Gvoorhees(5)enviroinc.com

Joseph Nardone, Vice President of Glass Operations
Route 81, Exit 230
PO Box 899
Hallstead, PA  18822-0899
] nardone (5)enviroinc .com

Polymer Alliance Zone of West Virginia
R.V. (Buddy) Graham, Executive Director
104 Miller Drive
Ripley, West Virginia 25271
304-372-1143
304-372-1167 (fax)
bgraham(5)pazwv.com

Sony
Doug Smith, Director, Corporate Environmental Affairs
16450 West Bernardo Drive
San Diego, California 92127
Phone:  858-942-2729
Fax:   858-942-9181
doug.smith(a)am.sonv.com

Mark Small, Ph.D., Vice President, Corporate Environment, Safety and Health
16450 West Bernardo Drive/MZ 7160
San Diego, California  92127-1898
Phone:  858-942-2716
Fax:   858-942-9181
Mark.Small(5)am.sony.com
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Panasonic
David Thompson, General Manager, Corporate Environmental Department
1 Panasonic Way, 3G-4
Secaucus, New Jersey  07094
201-271-3486
thompsond(5)panasonic.com


Mark Sharp, Assistant General Manager
600 13th Street, N.W., Suite 460
Washington, D.C.  20005
202-783-5100
sharpm(5)panasonic.com


Sharp
Frank Marella, Manager, Corporate Environmental Affairs
One Sharp Plaza
Mahwah, New Jersey 07430
201-529-9408
201-529-8425 (fax)
fjml(5)sharpsec.com


Electronic Industries Alliance
Heather Bowman, Manager, Environmental Affairs
2500 Wilson Boulevard
Arlington, Virginia  22201-3834
703-907-7582
hbowman(5)eia.org


Contributing Electronic Companies: Panasonic, Sony, Sharp, Canon, Hewlett Packard, JVC, Kodak, Nokia,
Philips Consumer Electronics North America, and Thomson Multimedia
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•        Appendix C - Regulatory Flexibility Documents
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•          National EPA Cathode Ray Tube Rule:


•                  Hazardous Waste Management System; Modification of the Hazardous Waste Program; Cathode Ray
                  Tubes and Mercury-Containing Equipment (Federal Register)


_                http://www.epa.gov/EPA-WASTE/2002/Iune/Dav-12/fl3116.htm



            Region 3 eCycling Pilot Rule
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                  Pilot-Specific Rule for Electronic Materials in the EPA Region III Mid-Atlantic States; Hazardous Waste
                  Management System; Modification of the Hazardous Waste Program; Cathode Ray Tubes (Federal
•                Register)


                  http://www.epa.gov/fedrgstr/EPA-WASTE/2002/December/Day-26/f32547.htm


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Environmental Council of States (ECOS) Regulatory Flexibility Proposal
                            Delaware, District of Columbia, Maryland,
                              Pennsylvania, Virginia, West Virginia
                                 Regulatory Innovation Proposal
                                          July 12, 2001


Title:  Regulatory Exclusion for End-of-Life Electronic Materials That are Dismantled for Recovery
of Useful Elements
OBJECTIVE:  Encourage recycling of electronic goods by conditionally excluding from federal hazardous

waste and solid waste requirements the management of end-of-life electronics ("electronics"), when

these materials are physically dismantled (i.e., "demanufactured") for the recovery of useful elements.
EXPECTED BENEFITS


Encouraging Recycling:  Private citizens can dispose of electronics at a solid waste facility unless
otherwise prohibited by state statute or regulation, or by a policy of the facility. In states that so allow,
generators of very small quantities of hazardous waste may also dispose of their electronics at solid waste

facilities (SWFs), even if the waste fails a toxicity characteristic.  Although many solid waste landfills
have been constructed with liners and leachate collection systems, the general waste management
hierarchy under RCRA encourages recycling and reuse, and discourages disposal when alternatives exist.

The availability of a program encouraging the availability of electronics dismantlers for businesses and

industry will result in more electronics being reused and recycled by both citizens and businesses.

Manufacturers, wholesalers, and retailers may agree to take back electronics as part of their marketing
and sales efforts. Governmental agencies may also offer to collect household electronic devices, either at
a solid waste facility or through curbside pickup, for proper dismantling and reclamation.


Expected benefits of an end-of-life electronics recycling program include:


Encouraging beneficial reuse of electronics


Encouraging business activities for brokers and businesses engaged in the recycling of electronics


Reduction in the amount of toxic metals managed in landfills or other SWFs


Reduction of hazardous constituents in the environment


Possible energy savings in using recycled materials to substitute for virgin materials in the manufacture of

    new goods
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    Environmental Council of States (ECOS) Regulatory Flexibility Proposal

DESCRIPTION OF ACTIVITIES

The management of end-of-life electronics has become a national issue. Many electronic devices, such as
    cathode ray tubes, personal computers, televisions, and the like, contain high concentrations of metals
    and may, upon testing, exhibit a hazardous characteristic. When such items are refurbished or resold,
    they are not wastes (although waste may be generated in the process of refurbishment).  Additionally, if
    business or industry must dispose of such items, the cost of managing these materials as hazardous waste
    can be high.  Even though private households enjoy an exclusion from hazardous waste requirements,
    agencies should encourage the recycling of end-of-life electronics. Also, environmental concerns or
    citizen pressures may eventually result in SWFs no longer accepting (or being allowed to accept) such
    materials. Complete deregulation is not warranted, however, as several states have seen persons
    accumulate substantial quantities of electronics, ostensibly for recycling, then abandon the materials in
    warehouses or trucks.

There are several facilities in existence, and more are planned, that dismantle or "demanufacture"
    electronics, removing hazardous components, reusable elements, metals, and other recoverable materials.
    This occurs on a dismantling or disassembly line, much like in a solid waste materials recovery facility.
    The dismantling facilities may recycle all electronic components or may crush and dispose of unusable
    residue. Any material from the dismantling process determined to be waste for disposal would still be
    subject to a hazardous waste determination or management as a solid waste if it is to be discarded.

A working  group has been formed between EPA Region III and representatives of the states in that region.
    The working group has held numerous conference calls and meetings, and has visited an electronics
    dismantling facility in Hagerstown, Maryland. Region III and the states are working together to establish
    a region-wide pilot program for the management of e-waste beginning in fall of 2001. A meeting of key
    decision-makers from original equipment manufacturers, retailers, transporters, dismantlers, and
    government agencies was held on June 6, 2001.  Regulatory issues, including hazardous waste issues, are
    considered a significant impediment to the recycling of electronics.

The Region III states propose to conditionally exclude from the classification as a hazardous waste end-of-
    life electronics that may exhibit a toxicity characteristic,  when the materials are physically dismantled for
    the recovery of useful elements. For these purposes end-of-life electronics would include:  cathode ray
    tubes (CRTs), personal computers and components, televisions, radios, tape recorders/players, cellular
    telephones, and compact disk/DVD recorders/players/  The exclusion would apply to the generation,
    transportation, collection, accumulation, storage, and dismantling of such materials (although any
    applicable requirements for transportation of hazardous materials would still apply).  This exclusion
    would be done by amendment to 40 CFR 261.4(a) (and state analogue), by enforcement discretion, or by
    other appropriate mechanism. The Region III states seek authorization to pursue this course of action
    prior to a final regulatory amendment, if needed. The proposed exclusion is similar to the one for
    shredded circuit boards found in 40 CFR ง 261.4(a) (14). The purpose is to exclude end-of-life
    electronic materials and their management from hazardous waste requirements upon certain conditions,
    including:
    2 Although not all of these items may exhibit a toxicity characteristic, they are included here for completeness and
    to give a better understanding of the scope of the Region III Pilot Project.
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    Environmental Council of States (ECOS) Regulatory Flexibility Proposal

    1.  The exclusion is only for end-of-life electronics that are physically dismantled (demanufactured) for
       recovery of useable elements.  Chemical or thermal treatment is not included. Wastes that are
       disposed of must be properly classified and managed under existing requirements.

    2.  After physical dismantling, further extraction of the metals or other  useable materials may be done if
       other exemptions apply. For example, magnetic recovery of ferrous metals for reuse would be exempt
       from any requirements as part of the physical dismantling.

    3.  The exclusion from hazardous waste requirements would apply to the generation, transportation,
       collection, accumulation, storage, and dismantling of electronic materials, subject to these
       conditions.

    4.  To minimize the possibility of under-funded, ill-conceived dismantling operations, it is required that
       the receiving/dismantling facilities have an environmental management system approved by the
       Regional Administrator or state Director.

    5.  A conditional exclusion from being regulated as solid waste or hazardous waste under federal
       regulations would be given to electronics that are being recycled as part of the project. Note that
       individual states may have specific requirements in their state solid waste laws and regulations, with
       which project participants will be expected to comply. The project would establish minimum
       management standards applicable throughout Region HI that participants would have to meet in
       order to be eligible  for the conditional exclusion.  Persons who fail to adhere to the conditions of the
       exclusion would be subject to applicable state solid and hazardous waste regulations.  Operators of
       dismantling facilities would  agree, for example,  to:

              1.  Have a responsible individual supervising operations at all times
              2.  Operate and maintain the facility so as to prevent threats to human health or the
                 environment
              3.  Conduct all physical dismantling activity inside an enclosed facility
              4.  Provide adequate personnel and equipment to ensure proper operation of the facility
              5.  Control litter, dust, noise and other nuisances in operating the facility
              6.  Have measures in place to prevent and control fires
              7.  Allow authorized agency representatives access to the facility to assess compliance with
                 the conditions of the exclusion

    (This list may be expanded or modified as the final project design is established.)

    6.  To be eligible for the conditional exclusion, the participant would have to be actively recycling
       collected materials.  To reduce the possibility that under-financed or poorly run facilities will go out
       of business, leaving warehouses full of material for the states to dispose of, "speculative
       accumulation" would not be allowed. Persons would have to demonstrate that at least 75% of their
       inventory of electronics that was present on January 1 was recycled by the end of the year.

The project of Region III and the Region III states  is being designed to provide the benefits discussed above
    in the section entitled "Expected Benefits" and to provide information for the design of a nationwide
    program.  Information will be gathered on factors affecting participation rates, and benefits of the
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   Environmental Council of States (ECOS) Regulatory Flexibility Proposal

   program will be measured.  This information will be used in making recommendations on whether to
   expand the program nationally and whether revisions are needed to increase the program's effectiveness.

POLICY, LEGAL AND REGULATORY DETERMINATION

It will be necessary to address the following:

(a) Conditional exclusion from the classification as a hazardous waste for end-of-life electronic waste that
   exhibits a toxicity characteristic, when that waste is physically dismantled for the recovery of useful
   elements. This includes not only the dismantling operation itself, but also the prior management of the
   materials. This would be done by amendment to 40 CFR 261.4(a) (and state analogue), by enforcement
   discretion, or by other appropriate mechanism. The Region III states seek authorization to pursue this
   course of action prior to a final regulatory amendment, if needed.

(b) State solid waste management requirements may need to be examined, so that legitimate "take-back"
   programs by manufacturers, wholesalers, or retailers (at "recycling depots") are not impeded. The project
   is not intended to preclude the continued operation of existing collection programs.

(c) Any final changes to regulatory language should be carefully considered in open discussions with all
   affected parties and in accordance with administrative process requirements.
CONFORMITY OF PROPOSAL TO JOINT EPA/STATE AGREEMENT

This proposal meets the seven principles announced in the Joint EPA/State Agreement to Pursue Regulatory
   Innovation (EPA/State Agreement), which was published in the Federal Register on May 5, 1998.

A. Experimentation: A conditional exclusion for electronics involves a change from the current methods of
   management.  Recycling of electronics, whether currently subject to hazardous waste requirements or
   not, would be encouraged. Protection for environmental and public health will be maintained and
   improved as electronics are diverted from the waste stream for recovery and reuse. The Regional project
   will involve experimentation with operational variables (for example, type of collection point, type of
   publicity, use of financial incentives such as rebates or coupons, etc.) to determine the main influences
   on participation rates and to aid in designing a program that could be extended nationwide.

B. Environmental  Performance: Recovery and reuse of materials is a more effective and efficient
   management method than treatment and disposal, and supports pollution prevention. There are clear
   environmental and ecosystem benefits.  There will be no adverse impact on: environmental protection,
   public access to information, or public access to the decision-making process.  The innovation is
   designed to fit the transportation infrastructure of the Region III states and take advantage of economies
   of scale.  Methods of collecting electronics will vary depending on local conditions. Requiring
   receiving/dismantling facilities to have an acceptable environmental management system in place as a
   condition for participation will reduce the possibility of adverse environmental consequences being
   caused by poorly run or undercapitalized operations.
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C. Smarter Approaches: This proposal is designed to remove a regulatory barrier that prevents a prudent,
   common sense solution to the problem of managing end-of-life electronics.  The Region III States and
   the Region III EPA office are committed to quick implementation of the project. The regulatory
   agencies have sought the participation of the relevant stakeholders in designing the project and are using
   a collaborative process with stakeholders to work out the project details.

D. Stakeholder Involvement:  Stakeholders from original equipment manufacturers, recyclers, transporters
   and local governments were all present at the June 6"1 E-Cycle meeting in Philadelphia. They were
   briefed on this proposal. This process  is completely transparent. The work from the initial stakeholder
   meeting will be carried forward through a series of conference calls on various aspects of the design and
   implementation of the pilot project.

E. Measuring and Verifying Results:  A team comprised of EPA, state, and stakeholder representatives has
   been established to collect data and measure the results of the Region III Project.  The project is
   targeting 35% of the population of the Region III states.

F. Accountability/Enforcement: The innovators will be accountable to the public both for alternative
   regulatory requirements and for meeting commitments that go beyond compliance with current
   requirements. Exclusions offered to participants are conditional - if the conditions of the exclusion are
   violated, regulators would retain authority to address such circumstances as imminent and substantial
   endangerment, actual harm, or criminal conduct.  Mechanisms to implement and enforce the program
   may vary according to individual states' statutory or regulatory constraints,  and could take the form of
   voluntary consent agreements, modifications of permits, etc.  Nothing in this agreement authorizes any
   facility to be exempt from any state or local laws or regulations.

G. State-EPA Partnership: This proposal  has been the product of a full and extended partnership between
   the states and EPA Region III.

CONCLUSION

Even if fully implemented, this is not a complete solution to the problem of electronic waste.  Unlike other
   material recovery programs, the value  of recovered electronic components probably will not offset the
   cost of transporting the material  and operating the dismantling facility. Also, unless otherwise
   prohibited by state statute or regulation or a policy of a solid waste facility, private citizens can still
   dispose of their electronics at such a facility.  However, with a program encouraging  the availability of
   electronics dismantlers for businesses and industry, more citizens can be expected to recycle their
   electronics. Manufacturers, wholesalers, and retailers may agree  to take back electronics as part of their
   marketing and sales efforts. In addition, more governmental  agencies may offer to collect household
   electronic devices for proper dismantling and reclamation.  It is likely that some businesses would ship
   electronics directly  to the  dismantler.  All of these recycling and resource recovery activities would be
   encouraged by a conditional exclusion from hazardous waste  and solid waste requirements. These
   benefits will not come at the expense of environmental protection, since failure of a  participant to live up
   to the terms of the conditional exclusion will allow recourse to all remedies available under existing state
   regulatory provisions.
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                            MEMORANDUM OF UNDERSTANDING
•                                     BETWEEN
•                THE DELAWARE DEPARTMENT OF NATURAL RESOURCES AND
•                              ENVIRONMENTAL CONTROL
I                                       AND
                     THE DISTRICT OF COLUMBIA DEPARTMENT OF HEALTH
™                                       AND
•                   THE MARYLAND DEPARTMENT OF THE ENVIRONMENT

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                                         AND

               THE PENNSYLVANIA DEPARTMENT OF ENVIRONMENTAL PROTECTION
I                                        AND
                   THE VIRGINIA DEPARTMENT OF ENVIRONMENTAL QUALITY
                                         AND
•              THE WEST VIRGINIA DEPARTMENT OF ENVIRONMENTAL PROTECTION
—                                        AND
*             THE UNITED STATES ENVIRONMENTAL PROTECTION AGENCY, REGION III

I                                    CONCERNING
_               REGULATORY INNOVATION AND THE E-CYCLING PILOT PROJECT

                                     October 18, 2001
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I.  Introduction

       In April 1998, the United States Environmental Protection Agency (EPA) and senior
environmental officials from a number of states that are members of the Environmental Council of States
(ECOS) signed an Agreement to Pursue Regulatory Innovation (EPA-EGOS Agreement). Under the EPA-
ECOS Agreement, the EPA and individual states agreed to experiment with new regulatory approaches
to help identify and implement cleaner, cheaper, and smarter ways to ensure a clean environment and
healthy ecosystems.  The EPA and the states recognize that the states,  as the implementing agencies for
Federally-approved, authorized, or delegated environmental programs,  have first-hand knowledge of
environmental problems, facility issues, and community concerns affecting their respective citizens.
Through the EPA-ECOS Agreement the EPA and the states are committed to working in an open and
collaborative atmosphere to encourage, pursue, and test new ideas that can achieve environmental and
ecosystem goals.

       In October 2000, EPA and the State Environmental Agencies (the Delaware Department of
Natural Resources and Environmental Control (DNREC), District of Columbia Health Department
(DCHD), Maryland Department of the Environment (MDE), Pennsylvania Department of
Environmental Protection (PADEP), Virginia Department of Environmental Quality (VADEQ), and
West Virginia Department of Environmental Protection (WVDEP),  hereafter State Agenciesฎ, agreed
to develop and implement, with the help of members of the electronics and related industries, one such
new idea: the e-Cycling Pilot Project. The e-Cycling Pilot Project is a joint effort between EPA Region
III and the State Agencies.

       Through the e-Cycling Pilot Project, EPA Region III and the State Agencies expect to foster the
development of a sustainable collection, reuse, and recycling system for end-of-life electronics in the
Region HI states, diverting such materials from landfills and other disposal sites to facilities at which
useful materials may be recovered for reuse or recycling.

       On July 12, 2001, the State Agencies submitted a proposal entitled, A Regulatory Exclusion for
End-of-life Electronic Materials that Are Dismantled for Recovery of Useful Elementsฎ  for
consideration to EPA Region III; that proposal was accepted in principle on August 10, 2001. (Copies
attached as Appendices A and B.) This Memorandum of Understanding (MOU) documents the
expectations and commitments of EPA Region III and the State Agencies to further support the e-
Cycling Pilot Project.

II.  Background: the Environmental Problem Posed by End-of-life Electronics

       The management of end-of-life electronics has become an issue of national importance. A large
quantity of used electronic devices such as cathode ray tubes (CRTs), personal computers, televisions,
and other personal electronics are routinely, and legally, disposed of in municipal solid waste landfills
(MSWLFs) despite the fact that some may contain heavy metals, which may, upon testing, exhibit a
hazardous characteristic under RCRA.  For example, households are allowed to dispose  of their wastes,
        Resource Conservation and Recovery Act, codified in the Solid Waste Disposal Act as amended, 42 U.S.C. " 6901-
699 l(i) (2001). EPA and the State Agencies are not aware that CRTs are likely to contain certain substances which, when disposed,
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whether hazardous or not, as part of the municipal solid waste stream, as are commercial small volume
generators in certain states.

       While properly regulated MSWLFs are designed and operated with a number of measures to
ensure that public health and the environment are protected (use of liners, leachate collection systems,
long-term monitoring) the disposal of end-of-life electronics in MSWLFs does increase the potential
stress on the waste management unit itself, as well as on the leachate treatment and disposal system.
Additionally, such disposal keeps useful components from end-of-life electronics from being put back to
useful purposes.

       The e-Cycling Pilot Project offers an environmentally and economically beneficial way to
encourage the recovery of useful materials from used electronic devices. Under existing environmental
programs in some states, several facilities dismantle or "demanufacture" electronics, removing hazardous
components,  reusable elements, metals, and other recoverable materials. RCRA generally encourages
recycling, reuse, and recovery, and discourages land disposal when environmentally protective
alternatives exist. Moreover, EPA recognizes that such facilities are typically in a better position than
the last user of the electronic devices to decide whether such material, including its individual
components,  is best suited for reuse or recovery, or for treatment or disposal elsewhere. However, the
State Agencies believe that a larger number of facilities engaged in the beneficial reuse and recovery of
useful materials from used electronics has been unduly discouraged by the concern that the commercial
dismantling of electronics might be deemed to require a RCRA Treatment, Storage, Disposal Facility
       4
(TSDF ) permit, at substantial outlay of time and money.

        EPA  Region III and  the State Agencies believe that the public health and welfare can be more
than adequately protected at such facilities by implementation of measures apart from TSDF permitting,
in consultation with EPA Region III and under state supervision. Working together pursuant to this
MOU, EPA Region III and the State Agencies intend to further the goals of the e-Cycling Pilot Project
in several ways. First, EPA Region III intends to promulgate a conditional exclusion to RCRA's
definition of solid waste, applicable to end-of-life electronics within the Region III states, which (a)
would conditionally exempt  CRTs from RCRA's definition of solid waste when they are sent for
recycling, and (b) will as part of its preamble clarify EPA's understanding of when end-of-life electronics
become solid wastes under RCRA. Second, each State Agency intends to exercise existing authorities
under its solid waste programs to further the goals of the e-Cycling Pilot Project by (a) ensuring that the
conditions of EPA Region Ill's conditional exclusion are met at affected facilities, and (b) otherwise
taking steps to ensure that the public health and the environment is protected at these facilities.

       For purposes of the e-Cycling Pilot Project, end-of-life electronics include: CRTs, personal
computers and related components/peripherals, televisions, radios, tape recorders/ players, cellular
telephones, and compact disks/digital video disk recorders/players.

are likely to fail RCRA's TCLP test. Neither EPA nor the State Agencies are aware of information suggesting that other computer
components (other than CRTs) or other electronic products would generally be hazardous wastes.
       4
        Facilities that engage in  the treatment, storage, or disposal of hazardous wastes typically require a permit under 40
C.F.R. Parts 264 and 265.

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III. Principles for Agency Regulatory Innovations Under the e-Cycling Pilot Project

       EPA Region III and the State Agencies agree to the seven principles set forth in the EPA-ECOS
Agreement. In summary, the principles described below, which are set forth in the EPA-ECOS
Agreement, form the basis of the e-Cycling Pilot Project principles.

       1.  Experimentation: The EPA-ECOS Agreement recognizes that innovations that involve new ideas,
experimentation, and changes, may carry some risk of failure.  However, experiments that may  help us better
achieve environmental goals are worth pursuing when the objectives are clearly defined, costs are reasonable, and
environmental and public health protections are maintained and even improved.

       e-Cvcling Pilot Experimentation: The e-Cycling Pilot Project involves a change from the current
methods of management of end-of-life electronics, to a more uniform process within the  EPA Region III
states. Recycling of electronics is encouraged and protection of the environment and public health will
be maintained and improved as end-of-life electronics are diverted from MSWLFs and other disposal
facilities for recovery and reuse. The e-Cycling Pilot Project involves experimentation with the
following:  (1) use of a multi-state collection, transportation, and recycling approach; (2) collaboration
between government and industry; and (3) development of a regional infrastructure (that could be
adopted more broadly in other states/Regions).

       2.  Environmental Performance: EPA-ECOS Agreement innovations seek more efficient and effective
ways to achieve environmental and programmatic goals, move toward a cleaner, healthier environment, and
promote sustainable ecosystems.

       e-Cycling Pilot Environmental Performance: Under the e-Cycling Pilot Project, the recovery and
reuse of materials is expected to provide a more environmentally protective, effective and efficient
management method for end-of-life electronics than land disposal typically provides, thus supporting
pollution prevention goals.  Protection of the environment, public access to information, and public
access to the decision-making process will be assured via the protective measures being adopted under
the e-Cycling Pilot Project. As detailed below, collection, storage, dismantling, and recycling facilities
will be required to operate to reduce the potential risks to the environment from poorly-run or
undercapitalized operations. The innovation is designed to fit the extensive transportation infrastructure
of the Mid-Atlantic States and to take advantage of economies of scale as State Agencies develop
methods of collecting electronics appropriate to their local conditions.
       3.  Smarter Approaches: The EPA-ECOS Agreement encourages regulators to seek creative ways to
remedy environmental problems, and improve the environmental protection system.

       e-Cycling Pilot Smarter Approaches: The e-Cycling Pilot Project is designed to encourage a
simplified, prudent, common-sense solution to  the problem of managing end-of-life electronics.  As
RCRA itself recognizes, it is better to recover and reuse materials than to dispose of them, as long as
adequate protections for public health and the  environment are in place.

       4.  Stakeholder Involvement:  The EPA-ECOS Agreement recognizes that effective stakeholder
involvement enhances the effectiveness of environmental improvement efforts.  Stakeholders must have an
opportunity for meaningful involvement in the design, implementation and evaluation of innovation projects.
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Stakeholders may include other government agencies, the regulated community, citizen organizations,
environmental groups, and individual members of the public. Stakeholder involvement should be appropriate to
the type and complexity of the innovation proposal.

       e-Cvcling Pilot Stakeholder Involvement:  The EPA and the State Agencies are working with
stakeholders from original equipment manufacturers, electronics recyclers, waste transport and
management companies, electronics retailers, non-governmental organizations, and local governments to
develop and implement the Pilot Project. These stakeholders met on June 6, 2001 and on August 29,
2001 in Philadelphia, Pennsylvania to develop the Project implementation strategy. These groups will
continue to work together toward Project completion. Prior to the Pilot Project kick-off, the State
Agencies will announce the Project to the public through publicity of local collection events, an e-
Cycling website, TV and radio public service announcements, newspaper articles, and mailings. The
EPA has conducted extensive outreach nationally on some of the issues raised by this Project as part of
its proposed amendments to certain RCRA regulations concerning used CRTs and processed CRT glass
sent for reuse and recycling,  as part of the Common Sense Initiative conducted between 1994 and 1998.
In addition, the EPA Region III will publish a Pilot Project specific regulation in the Federal Register
that will solicit and consider comments from all members of the public.

       5.  Measuring and Verifying Results:  The EPA-ECOS Agreement recognizes that innovation efforts are
likely to be more effective when based on measurable goals and objectives. Effective measurement and
monitoring allows regulators and stakeholders to monitor progress, analyze results, and respond appropriately.

       e-Cvcling Pilot Measuring and Verifying Results: An e-Cycling Data Collection and Analysis
group composed of EPA, state, and stakeholder representatives has been established to collect data and
measure the results of the Project.  After one year, and periodically thereafter as agreed by the parties,
the EPA and State Agencies will evaluate the results of this Pilot Project to determine its effectiveness
(see discussion of Project Evaluation, below).  In the event that it is determined pursuant to this
evaluation that the pilot project and the regional rule should be terminated, the regulators will take all
necessary steps to facilitate the participants =  transition to governance by the terms of the controlling
national or state regulations in a timely manner.

       6.  Accountability/Enforcement: The EPA-ECOS Agreement recognizes that innovators must be
accountable to the public. For innovations that can be implemented within the current regulatory framework,
current systems of accountability and mechanisms of enforcement remain in place. For innovations that involve
some degree of regulatory flexibility, innovators must be accountable to the public, both for alternative regulatory
requirements that replace existing regulations and for meeting commitments  that go beyond compliance with
current requirements.  Regulators will reserve full authority to enforce alternative regulatory requirements to
ensure  that public health and environmental protections are maintained, and must be willing to explore new
approaches to establish accountability for beyond compliance commitments.

       e-Cvcling Pilot Accountability: EPA and the State Agencies will remain accountable to the
public  during the implementation of the E-Cycle pilot project by both engaging public stakeholders
during the design of the Pilot Project and by following their existing procedures to inform and seek
public  comment on their actions.  The conditional exclusion, which EPA Region III intends to propose
in a Region III specific rule (described further below), will be promulgated in accordance with all
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applicable public notice and comment requirements. The State Agencies will implement the conditional
exclusion in accordance with the requirements of their respective state laws and their authorized RCRA
programs. The facilities participating in the Pilot Project will remain accountable to the public, and will
be subject to all applicable requirements (including enforcement actions where appropriate) if they fail to
meet the conditions established in EPA Region III=s specific rule or the states' legal implementation
mechanisms.

       7. EPA-State Partnership: The Agencies will support innovations at all levels to increase the efficiency
and effectiveness of environmental programs. This is best accomplished by working together in the design,
implementation, and evaluation of innovative ideas and programs.

       e-Cycling Pilot EPA-State Partnership: The design of the e-Cycling Pilot Project has been the
product of a full and extended partnership between the states and EPA Region III. This partnership will
continue throughout the implementation and evaluation phases of the Pilot Project.

IV.  The EPA Region III and Mid-Atlantic States e-Cycling Pilot Project

       This MOU describes how the EPA and the State Agencies are working together to develop and
implement innovations under the e-Cycling Pilot Project. The goal  and objectives of the e-Cycling Pilot
Project are the following:

       Goal: Encourage the reuse and recycling of end-of-life electronic goods.

       Objectives/Benefits:

              Reduce hazardous constituents in the environment by reducing the volume of toxic
              metals in landfills.

              Encourage beneficial reuse of electronics  (de-manufacturing).

              Create energy savings through the use of recycled material substituted for virgin materials
              in the manufacture of new goods.

       EPA Region III and the State Agencies recognize that this Project will not provide a complete
solution to the problem of electronic waste; but believe it will facilitate the development of a materials
recovery program.  The Project developers recognize that, unlike many other recycled materials, the
value of recovered electronic components may not offset the cost to transport the materials and to
operate the dismantling facilities, and that households and small quantity commercial generators in
certain states remain free to dispose of their end-of-life electronics at solid waste transfer/disposal
facilities. Nonetheless, EPA Region III and the State Agencies do expect that the e-Cycling Project will
encourage the recovery of useful elements from end-of-life electronics, and will encourage the
development of commercial facilities to accomplish this  goal.
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       Description of Project Activities

       EPA - EPA Region III may provide contract funding to support the Project (in accordance with
applicable procurement, ethics, and other regulations) and will help facilitate work and discussions
among the various stakeholders.  EPA will review and comment on criteria developed by each state to
assess the ability of proposed dismantling facilities to operate so as to assure that the public health and
welfare are adequately protected.

       In order to legally implement the conditional exclusion requested by the State Agencies
(described in Section I), EPA Region III intends to publish in the Federal Register a direct final rule
(based on the current draft of a nationally applicable Federal rule presently under consideration) that
would conditionally exclude certain types of CRTs from the Federal definition of solid waste in each of
the Region III  states.  Additionally, EPA anticipates that the preamble to the Regional rule will state
that, under current rules, EPA recognizes that electronic devices, including but not limited to CRTs,
frequently are  taken out of service before their useful life is over and that the person taking such a device
out of service typically lacks the expert knowledge needed to determine whether the device can remain
in use. Consequently, EPA does not view the person taking the device out of service  as a waste
generator (unless that person decides to dispose of the device). Devices  (including their components),
which go on to further use either directly, or after minor repair, are not solid wastes.  Finally,  EPA
Region III anticipates that the Regional Rule will reflect that EPA is not aware of information suggesting
that any end-of-life electronics that is solid waste (other than CRTs) generally comprise RCRA
hazardous waste.

        With respect to CRTs that are being recycled in a way that would normally make them RCRA
solid wastes, EPA Region III anticipates that the Regional rule will provide that such CRTs will be
conditionally excluded from RCRA's definition of solid waste when they are sent for recycling.

       The direct final rule that EPA intends to promulgate will take effect 60 days after publication,
giving the public 60 days to submit any comments.  If the public submits  any significant comments, the
Region would withdraw the final rule and continue  with the proposal.  Region III would need  to revise
the rule as needed to respond to comment.

       State Agencies - Each State Agency participating will be responsible for implementing the Pilot
Project in its respective state. State Agencies will work directly with counties and municipalities to
solicit their participation in the Project, assist them  in establishing collection programs for the electronic
materials, where needed, and publicize the date and location of established collection events. State
Agencies are planning kick-off events to maximize public participation in the Project.

       The State Agencies will use their solid waste authorities to manage the collection, accumulation,
storage, transport, de-manufacture, and processing of end-of-life electronics dismantled for recovery of
useful elements.  The State Agencies expect that any regulatory changes adopted will include
substantially all of the conditions set forth in their July 12, 2001 proposal. (See Appendix A.)

       Some State Agencies may require financial assurance from some types of businesses to protect
against the potential abandonment of end-of-life electronics.  Additionally,  each State Agency will
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develop criteria to assess the ability of proposed dismantling facilities to operate so as to assure that the
public health and welfare are adequately protected.  These criteria may incorporate elements of an
environmental management system. EPA Region III will be afforded an opportunity to comment on the
criteria.

       Other Federal and State Agencies  EPA Region III and the State Agencies will work to
encourage other governmental agencies to offer to collect household end-of-life electronics for proper
dismantling and reclamation.

       Retailers - Retailers will be encouraged to take back electronics as part of their marketing and
sales efforts.  Participating retailers are expected to experiment with different collection scenarios to
collect data on which collection methods generate the greatest participation. Retailers will contract
directly with recyclers to handle the material collected.

       Original Equipment Manufacturers - Manufacturers and wholesalers retailers will be encouraged
to take back electronics as part of their marketing and sales efforts. Some manufacturers of electronics
involved in the Project have agreed to pay for the recycling of their own brand  of products for the
purpose of this Project. Appropriate stakeholders in the e-Cycling Pilot Project will contact other
manufacturers to solicit their involvement in the Project. In addition, the Electronics Industries
Alliance (ElA), which represents hundreds of electronics manufacturers, is also expected to support the
Project through grant funding.

       Collection Centers. Recvclers. De-manufacturers, and Transporters - Collection centers,
recyclers, de-manufacturers, and transporters will be expected by all State Agencies and the EPA to
operate in a manner that is protective of human health and the environment. Some State Agencies may
require financial assurance from some types of businesses to protect against the potential abandonment
of end-of-life electronics. State Agencies may request some degree of an environmental management
system from a facility to demonstrate its ability to properly manage these materials.  Nothing in this
agreement authorizes any facility to be exempt from any state or local law or regulations.

       Evaluation of Lessons Learned and Replication of Successful Innovations - The EPA and State
Agencies agree that evaluating the progress of the e-Cycling Project is an integral step in making
systemic improvements to environmental protection programs. EPA and the State Agencies will work
with all stakeholders to develop protocols to measure the success of the e-Cycling Pilot Project. The e-
Cycling Data Collection and Analysis group will measure Project success based on existing baseline data
regarding waste disposal practices, using criteria in the following categories:  citizen participation,
material characteristics, collection and transportation costs, recycling volumes, secondary material
recovery, economies of scale, and profitability (as a measure of sustainability). The data group will
prepare and make available a catalog of Project data elements. Also, the Pilot Project stakeholders will
evaluate and publicize Project status during implementation and following Pilot Project completion.
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April 2004

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            Memorandum of Understanding Between Region 3 EPA and Region 3 States



            V. Duration
                  This MOU will remain in effect for the duration of the e-Cycling Pilot Project, or until modified

           or terminated by one or more of the signatories. This MOU is not intended to supercede any other

•         agreement between the EPA and the State Agencies.


           VI.  Relationship with Other Laws and Agreements


                   This MOU (including its substantive and the procedural provisions) does not create legal rights
           or obligations, and it is not an enforceable contract or a regulatory action such as a permit or a rule.
           Nothing in this agreement exempts any facility from any state or local laws or regulations. This MOU

           will be implemented in a manner consistent with EPA Region Ill's and the State Agencies'

           responsibilities under existing state programs as approved or authorized by EPA.


                  This MOU does not establish privity between EPA Region III and DNREC, DCHD, MDE,
           PADEP, VADEQ, and WVDEP.


                   No waiver of sovereign immunity is implied or assumed by this MOU.
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          Appendix D - eCycling Data Collection Forms
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Location
Date

Mid-Atlantic States eCycling Project
Program Organizer Information
H Instructions:
Please complete the information requested below for each shipment of collected electronics. If a
• requested field does not apply, indicate this with "N/A". Feel free to attach any supplementary data 01
information you think is relevant. Please return form to the eCycling coordinator in your state.
11. Contact Information

,
Event Spon
• Contact Na
Address
City, State,
1 Phone Nurr
E-mail Add

sor
me

Zip Code
iber
ress
1 2. Type of Sponsoring Organization
G Retailer
G Non-profit organization
IG Local Government G Other (please specify)
G County
Government
1 3. Type of Collection Event
G One-day collection G Multiple-day collection (less than 3 months)
1
G Permanent collection (more than 3 months)
4. Location of Collection Event
• G Retail Store Q Non-Profit Organization
G Landfill
G Municipal Recycling Facility (MRF)
IG Transfer Station G Other (please specify)
G Municipal Facility (other than landfill, MRF,
or transfer station)
I

• 5. Describe weather conditions in the collection region on the day(s) of the event(s):
1
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                                          Location
                                          Date
      Electronics Recycling
6.  How did you promote of advertise this event? Please check promotions used and briefly
    describe how/where they were distributed and the approximate cost:

I.  eCycling brochure -
2.  Flyers -
3.  Radio-
4.  Print-
5.  TV-
6.  Other-

7.  Participant Information
Type
Households
Businesses
Other (specify)
Total
Number of Participants




8.  Products Collected

Televisions
Monitors
CPUs
Peripherals* *
Printers
Scanners
Keyboard/Mice
Other:
VCR
Stereo/Tape/CD Player
Fax/Copy Machines
Misc. Computer Parts
Laptops
Other:
Totals
Quantity (units)















Weight (Ibs)*















Fee Charged (if any)















* Please provide weight for each material category if known
** Providing breakdown by peripherals is optional

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                                              Location

                                              Date
                           Mid'Atlantic States eCycling Project
                                    Recycler Information
Instructions;
Please complete the information requested below for each shipment of eCycling Project electronics. If a
requested field does not apply, please indicate by writing "N/A" in that field. Feel free to attach any
supplementary data or information you think is relevant.  Please return form to the eCycling coordinator

in your state.


1. Contact Information
Your company
Contact person
Address
City, State, Zip Code
Phone number
E-mail Address






2. Products Collected

Televisions
Monitors
CPUs
Peripherals*
Printers
Scanners
Keyboards/Mice
Other:
VCR
Stereo/Tape/CD Player
Fax/Copy Machines
Misc. Computer Parts
Laptops
Other:
Totals
Quantity (units)















Weight (Ibs)















*Providing breakdown by peripherals is optional.

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                                             Location
                                             Date
3. Number of CRT Units from Panasonic, Sharp, and Sony

Number of Televisions
and Monitors
Panasonic

Sharp

Sony

4. Commodity Breakdown

Televisions
Monitors
CPUs
Peripherals*
Printers
Scanners
Keyboards/Mice
Other:
VCR
Stereo/Tape/CD Player
Fax/Copy Machines
Misc. Computer Parts
Laptops
Other:
Total Materials Processed
Plastics
Obs)















Glass
dbs)















Copper
Breakage
dbs)















Metal
Breakage
dbs)















Circuit
Boards
dbs)















Waste
(Ibs)















^Providing breakdown by peripherals is optional.

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                                                 Location

                                                 Date
5. Overall Processing Results

Material Recycled
Material Reused (if applicable)
Material Disposed (landfilled or incinerated)
Total Materials Processed
Total Tonnage (Ibs)




6. Transportation Costs (from collection point to the de-manufacturer)
Number of Trips
Miles Traveled
Transportation Cost ($)



7. Commodity Markets*
Plastics
Glass
Copper Breakage
Metal Breakage
Circuit Boards
Shipped to**:
Tonnage Shipped (Ibs) :
Q Cost or Q Revenue (check
Shipped to Glass Recycler**:
Tonnage Shipped (Ibs) :
Q Cost or Q Revenue (check

one)


one)

from


from
Cost to ship ($) :
Plastics ($):

Cost to ship ($):
Glass Recycler ($]




*
Shipped to Lead Smelter**:
Tonnage Shipped (Ibs) :
Q Cost or Q Revenue (check

one)

from
Cost to ship ($):
Lead Smelter ($):


Shipped to**:
Tonnage Shipped (Ibs) :
Q Cost or Q Revenue (check

one)

from
Cost to ship ($) :
Copper Breakage

($):
Shipped to**:
Tonnage Shipped (Ibs) :
Q Cost or a Revenue (check

one)

from
Cost to ship ($):
Metal Breakage (i

>):
Shipped to**:
Tonnage Shipped (Ibs):
rj Cost or Q Revenue (check

one)

from
Cost to ship ($) :
Circuit Boards ($)


*For confidentiality or competitive reasons, you may not be able to disclose this information.  If this is true, please
leave this section blank. In addition, cost ranges are acceptable for this section.
**Please provide company name, city, state, and country.

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Instructions;
Please complete the informat
requested field does not appb
1. Contact Information
Your company
Contact person
Address
City, State, Zip Code
Phone number
E-mail address
Event Location
Date

Mid'Atlantic States eCycling Project
Materials Transportation Information
ion requested below for each shipment of eCycling Project electronics. If a
/, please indicate by writing "N/A" in that field. Return form to







2. Transportation Costs (from collection point to the de-manufacturer)
Number of Trips
Miles Traveled
Transportation Cost ($)



3. Companies receiving shipment:
Name of company
Address
Phone number
Contact person





Name of company
Address
Phone number
Contact person







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—
•
™
                                                       Location
                                                        Date
                                      Mid'Atlantic States eCycling Project
                                                 Participant Survey

            1.  How did you hear about this event?
                  G  Web page                 G  Newspaper ad        G  Radio
                  a  TV ad                    Q  Flyer                G  Word of mouth
                  Q  Other _

            2.  How far did you travel today to recycle your electronics? (Give your best estimate)
                  Q <5 miles        a 5 -10 miles     G  11 -20 miles    G  >20 miles
•          3.  Are your electronics from a:
                 Q Residence
_               G Business
•               a Other:
_          4.  Who do you think should pay for the safe recycling of electronic products? (Choose one)
•               G Consumer / user
                 Q Retail store
_               G Electronics manufacturer
I               G Government
                 Q Other (please list)	

•          5.  What is the most you would be willing to pay per item to recycle your electronics?
               a  $2       a $5        a $10

•          6.  What is the most convenient way for you to recycle your electronics?
               Q Take them to a municipal recycling center
               IG Take them to a retail store
               G Mail them back to a manufacturer
               G Take them to a local charity
_             G  Other (please specify)	

            7.  How many computer monitors and TVs do you have at home right now?
_             G 0-2      G 3-4          G  5 or more

            8. How many households does your vehicle represent?
_             G 1      G 2           G 3    G More than three


                             Thank you for participating in today's electronics collection event!
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             Appendix E - Local Government Survey

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                    Local Government Interest Survey Enclosed for
                     New Regional Program to Recycle Electronics
                          Submission Deadline:   Friday, July 20
Dear
The States in EPA Region III are working together to develop a long-term solution to consumer electronic

product recovery and recycling. This new initiative is called the eCycling Project. The States comprising EPA

Region III are the District of Columbia, Delaware, Maryland, Pennsylvania, Virginia, and West Virginia.


Each of the EPA Region III states is seeking, through the enclosed survey, to collect demographic data to measure

the level of interest that localities might have in participating in this project. Your response to this survey will

assist us in identifying and selecting collection sites to collect end'of-life electronics.


The project objectives involve a partnership among electronics manufacturers, retailers, and demanufacturers,

waste transporters, and local, state, and federal government to:


y-       Increase recycling of electronic products from Region III households and small businesses through a

        shared responsibility partnership between industry and government;


f       Explore the economies of scale for recycling used electronic products; and


f       Identify infrastructure development needs by comparing and assessing the costs and effectiveness of

        various collection techniques sponsored by local governments and retailers.


The general design of the project can be described as:


    Service population: Residences and businesses from a mix of urban, suburban and rural communities in the

    Region III states;

    Product focus:  Televisions and computers (including monitors and peripherals);

    Project duration: A one-year project to build the necessary infrastructure for a long-term sustainable program.

    The Region III eCycle team will evaluate project status at six-month intervals; and

    Start date:  October 2001


Project costs to local government would only be to provide a site for collection, storage facility or unit, and
appropriate staff. At this point, EPA has pledged funding for education and outreach, the states have pledged

resources primarily though in-kind services to this project, and resource commitments from equipment
manufacturers and others are forthcoming.


Local governments will benefit from the environmental impact of this collection by reducing the amount of toxics,

such as lead, cadmium and mercury entering the waste stream, saving landfill space, and conserving natural
resources.


Our objective in contacting local governments with this survey is  to develop a list of localities with a serious

interest  in being a site for this project and to prepare cost estimates based on location, volume estimates, etc.

Thus, we ask that you complete the following survey to provide us with adequate information to develop

parameters for preparing program budgets. By sending in a survey and expressing an interest, you do not

commit yourself to this project. We do anticipate, however, that the majority of collection programs will take
place in localities responding to this survey.

FINAL REPORT - EPA Region 3 eCycling Pilot
April 2004

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Successful implementation of the eCycle project will result in an economically and environmentally sustainable
collection, reuse and recycling system for electronics in the Mid-Atlantic States, and establish the core of a model
of shared responsibility that other EPA Regions and the States may adopt.

As we are targeting October 1, 2001 as our project kickoff date, we are asking for a quick response, and request
that you respond to this survey by Friday. Tulv 20. Please return the survey document via email, fax or mail
to:	

Once we have gathered this survey data, we will create collection scenarios with operational descriptions and cost
estimates. We will then prepare a project proposal for selected localities.

For questions or additional general information about this project, a list of the eCycle Project team members, or a
more  detailed project description, please contact the representative from your state or Claudette Reed, at US EPA
Region III at 215-814-2997 orReed.Claudette(o)epamail.epa.gov.

Thank you for completing the survey. We greatly appreciate this valuable information and hope you will join this
effort. We look forward to your response.
FINAL REPORT - EPA Region 3 eCycling Pilot
April 2004

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                                       eCycle Project - EPA Region III
_                                     Local Government Survey of Interest

            Name:                         	     	
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            Title:
            Representing (local government body):

            Address:	
            Address:
            Phone:	 Fax:

            Email:
•          Demographic Profile of Area;
            Population:    	    Square Mile Area:	
            Percent Urban	; Suburban	;  Rural	

^          Major Transportation Corridors in/near locality (such as Interstate 95):

            Computer Recyclers/Processors located in area: 	
            INTEREST AND PREFERENCE SURVEY:
            Please indicate your level of interest in being a site for an electronic products collection program or event:
            	  High                            	  Low

                     Moderate                          Not Interested at this time
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I          	

I            Collection Program Characteristics;
            Various collection techniques will be utilized in this project.  For each section, please mark your;
            order of preference, with "1" being most desirable.  If you have no preference, please mark "NP".

•          Collection Site:
            	  Collection at public works/solid waste/recycling site.
_          	  Arranged collection at retailer's site.
•          	  Collection at a centrally-located site, such as a school or stadium.
•                OtV.^^.
                                                                                                 answer in
                  Other:
•          Collection Frequency:
I
                    One-time event                    	  Routine event, held twice yearly
                    Monthly event                     	  Permanent Collection
                    Curbside
            Cost Structure:
            	 Charge only for TVs & Monitors (Average $5 - $15)
            	 Charge for each piece
            	 No Charge

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When citizens and businesses call now, what do you currently suggest they do with end-of-life electronics?
COLLECTION INFORMATION:
If your locality has conducted any type of electronics product recycling collection or is planning a collection,
please complete the following section for each event or program.

	 Yes, we have had an electronics collection in our locality.
	 No, but an electronics collection is planned.

Please check what best describes this event or program:
	  One-Time Event
	  Repeated Several Times Yearly (No.:	)
	  Ongoing collection

Collected materials:
	 Computers, peripherals and TVs
	 Computers and peripherals, but no monitors
	 Computers, TVs and other electronic  products
          such as: (please name)	
      Other:
Were any fees charged to participants?   Yes No    If yes, please describe costs and type of items charges
applied to.
Vendor Used: 	
Manufacturers/Retailers Involved:
Transportation was provided by:	
Material was recycled by: 	
Tonnage collected:  	
Break down of types of materials by tons:
Additional Information/Comments:
Thank you for completing the survey. By FRIDAY, July 20. please email, fax or mail this completed survey
to:    [STATE CONTACT INFO HERE ]

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-      Appendix F - Map of eCycling Collection Locations
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       April 2004
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        Appendix G - Drop-Off Locations in the State of
I                            Delaware
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Drop- Off L

New Castle County
Delaware Recycling Center
1 101 Lambsons Lane, New Castle
(off Rt. 9 North)
Monday - Friday 7 a.m. to 3 p.m.

Cherry Island Landfill
1706 E. 12th Street, Wilmington
Monday - Friday 7 a.m. to 5 p.m.
Saturday 7 a.m. to 3 p.m.
Pine Tree Corners Transfer Station
Rd. 25 Townsend
(approximately 1 mile off Rt. 13)
Monday - Saturday 7 a.m. to 5 p.m.
Kent County
Central Solid Waste Management Center
(Sandtown Landfill)
Rt. 10, Sandtown
Monday - Saturday 7 a.m. to 5 p.m.
Cheswold Collection Station
Rd. 153
Cheswold, Delaware
Monday 8:30 a.m. to 3:30 p.m.
Saturday 8:30 a.m. to 3:30 p.m.
Sussex County
Southern Solid Waste Management Center
(Jones Crossroads Landfill)
Rt. 20, Hardscrabble
Monday - Saturday 7 a.m. to 5 p.m.


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April 2004

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April 2004

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•                  Appendix H - Utility Bill Stuffer
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   :r
 4 Mvmtw of the
                                                    I ... 111  I  I
 Am You Pปpซfxl for Winter Storms?
   Our equipment mA power Una are built
jo rigid mndanfa far tafery and reliabiJiiy.
 But you never know wlMahMvywtadi,         ' -%
 aaow and tee may cauae a power outage
   To i
                          iuid restore
 power quickly. BGE monton die weather at
 •H time*. By the time • Mann retches our MM,
 owoiMrฃ6tKy tun isMreMly at work.
 pawn-outage. Vatican call this number any
 bow and abnoat never get a busy jupul.
   We win do our be* to name your power IK
 KVUV oHBn^B lo our syttnn, n nwy IBDC 24*36
 twin fty owcniftrttopiiyiicfl^ Mifiii itedMM^fi
 BBnHft we CAD ฃpvฃ you CB fltnuittcl fCKtonttoo
 one. Rest autnd. our cซwป will continue worting
                                                • Don't UK candkt for ligbJat—(key cut
                                                  cnซe • fire huaid. And never me a (•ป
                                                  coocung noge for betting—ii CM oeMe
                                                  detdy carbon moKuiide ftunes.
                                                * Bum only seatoned wood in your fireplace—
                                                  no trMfe, {taper or other materials. Always
                                                  u*e a metal screen over die fireplace opening
   Make sure you have fladil^hu, battery-
 opentod radiof • cell phones, aon-pensnable foods,
 water tottta. or an emergency fenemor in food
 working order. Here are tome more tips:
   • Flan wbwc to go iboukd you need 10 leave
     yoorhome.
   * Tton orTor nnpUif icnsilive electronic
     equipment and appliance*.
   * Keep refrigerator and freezer doon doted.
                                                  •ny makuiiali
                                                * Be mrc your smoke alann tiป a battery
                                                  backup and U opaatkif pn^crty.


                                                • Tiine in local radio for safety and autat reports.
                                                • Keep phone lines clear. Call BGE only to
                                                  report downed or sparking power hne* or
                                                  unsafe electrical equipment.
                                                * Never touch fallen or tow-fcaaetai! wins or
                                                  anything they coated. •
Get Ptugged into
                          fTi^o',.^
    lave you reoenity purchased new home
    •electronics? Are you wondering wrwt to
do with your outdated latovituon or computer''
   In an effort lo answer ft is question, the
Maryland Department of the Environment iMDE)
and its sister agencies in neignbormcj states have
launched the EPA (Environment! Protection
Ageiwy) eCyding project. Other businesses
including BGE support this effort.
   T>ป aCyding protect is a year-long project
to evaluate different methods of collecting ana
recycling electronics equipment This pfOject wซl
guide the development ot a long-term solution
to remove end-ot-tile computer equipmenl and
televisions irom the municipal waste stream.
   There is growing concern about the disposal
or electronic equipment since it adds volume to
municipal waste streams.  In Maryland, outdated
                                              computers and televisions account tot 160.000
                                              tons ol waste annually Obsolete electronics also
                                              contain elements such as load, mercury, ana
                                              arsenic thai pose environmental and health nsks
                                                 You can participate in eCyclmg by taking
                                              advantage of upcoming events wftere television*
                                              and computers will be collected The collection
                                              events will occur at solid waste management
                                              facilities or reirtil outlets  For more inlormation on
                                              eCycNng events and recycling locations, check
                                              mo MDE wensrte at www.mde.stale.md.us •

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•       Appendix I - User Guide to the eCycling Database
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•                                           eCycling User's Guide
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                                                      Prepared for:
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                                                EPA Region III eCycling Project
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                                                      Prepared by:

                                              Suite 3220,1000 Technology Drive
_                                                 Fairmont, WV 26554
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October 9,2002

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        EPA REGION III ECYCLING PROJECT USER'S GUIDE
        Table of Contents
         1.0	SCOPE
         	4
1.1 SYSTEM OVERVIEW	4
1.2 DOCUMENT OVERVIEW	4
         2.0 GENERAL CAPABILITIES	4
2.1 OVERARCHING CAPABILITIES	4
2.2 ERROR RESOLUTION AND SUPPORT	5
2.3 SECURITY AND PRIVACY	5
2.4 HARDWARE AND SOFTWARE REQUIREMENTS	5
         3.0 USER ACCESS AND ROLES	6
3.1 ADMIN:	6
3.2 EDIT:	6
3.3 READ-ONLY:	6
         4.0 ACCESSING AND EXITING ECYCLING	7
4.1 OBTAINING AN ECYCLING USER NAME AND PASSWORD	7
4.2 ACCESSING THE ECYCLING SITE	1
4.3 EXIT THE ECYCLING SITE	7
        5.0 SYSTEM FEATURES.
5.1    MENU OPTIONS	8
  5.7.7 Form Selection:	8
  5.1.2 Select Event:	8
  5.1.3 User Information:	9
  5.1.6 Administration:	9
  5.1.7 Print Event Info:	9
  5.1.8 EPA Reports:	9
    5.1.8.1 Total Volume By State	11
    5.1.8.2 Total Volume By Unit Type	12
    5.1.8.3 Total Units (TVs, Monitors, CPUs & Peripherals)	13
    5.1.8.4 Volume of Material Recycled vs Disposed vs Reused	14
    5.1.8.5 Volume by Sony/Panasonic/Sharp	15
    5.1.8.6 Average Waste/Participant	16
    5.1.8.7 Commodities Recovered	17
    5.1.8.8 State Participation Rate	18
    5.1.8.9 Average Transportation Cost	19
    5.1.8.10 Survey Results	20
    5.1.8.11 Event Summary Data	21

         6.0 ECYCLING PAGES	21

6.1 LOGIN PAGE	21
  6.1.4 Details:	22
6.2 USER REGISTRATION PAGE	23
  6.2.1 General Description	23
  6.2.2 Getting Started	24
  6.2.3 Form population	24
  6.2.4 Details:	25
6.3 EVENT SELECTION PAGE	25
  6.3.1 General Description	25
  6.3.2 Getting Started	26

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  6.3.3 Form population	26
  6.3.4 Details:	27
6.4 EVENT REGISTRATION PAGE	27
  6.4.1 General Description	27
  6.4.2 Getting Started	28
  6.4.3 Form Population	29
  6.4.4 Details.	29
6.5 FORM SELECTION PAGE	30
  6.5.1 General Description	30
  6.5.2 Getting Started	30
  6.5.3 Form Population	31
  6.5.4 Details	31
6.6 ADD CONTACT INFORMATION PAGE	31
  6.6.1 General Description	31
  6.6.2 Getting Started	:	32
  6.6.3 Form Population	33
  6.6.4 Details	33
6.7 DATA DISPLAY PAGE	33
  6.7.1 General Description	33
  6.7.2 Getting Started	34
  6.7.3 Form Population	35
  6.7.4 Details.	35
6.8 USER INFORMATION PAGE	35
  6.8.1 General Description	35
  6.8.2 Getting Started	36
  6.8.3 Form Population	36
  6.8.4 Details.	37
6.9 CHANGE PASSWORD PAGE	37
  6.9.1 General Description	37
  6.9.2 Getting Started	38
  6.9.3 Form Population	38
  6.9.4 Details.	38
6.10 LOGOUT PAGE	39
  6.10.1 General Description	39
  6.10.2 Details.	39
6.11 ADMINISTRATION PAGE	40
  6.11.1 General Description	40
    6.11.1.1 Event Administration	42
    6.11.1.2 Online Users	43
    6.11.1.3 Missing Forms	44
    6.11.1.4 List of Transporters	45
    6.11.1.5 List of Recyclers	46
    6.11.1.6 View User Log	47
    6.11.1.7 Contacts Administration	48
    6.11.1.8 Edit User Access Rights	49
    6.11.1.9 Enter Survey Results	50
  6.11.2 Getting Started	57
  611.3 Form Population	51
  6.11.4 Details	51

         7.0 SYSTEM ALERTS AND VALIDATION	52

7.1 SYSTEM ALERTS	52
  7.1.1Delete Event Alert	52
  7.1.2 Delete Contact Alert.	52
7.2 SYSTEM VALIDATION	53

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         EPA REGION III ECYCLING PROJECT USER'S GUIDE
         8.0 TABLES AND FIGURES	54
 1.0 Scope
1.1 System Overview
      The eCycling data site was developed for a partnership among EPA Region III and the Mid-Atlantic
      States environmental agencies to enable more accurate comparisons among computer and electronics
      recycling programs across the Mid-Atlantic region. The site is used to allow recycling programs to
      share information. The information will be used to analyze and characterize the impact of the eCycling
      Pilot in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia.


1.2 Document Overview

      This document provides an overview of the web site features and the usage instructions. It is
      composed of the following main sections:

      Section  1 — Provides identification and overview of the eCycling Forms web site as well as an overview
      of the document contents.

      Section  2 — Provides a brief overview of the general application capabilities (e.g., forms, navigation,
      reports), error resolution and support, security and privacy considerations, equipment and external
      software requirements.

      Section  3 —Describes user access and roles.

      Section  4 —Describes how users access and exit the eCycling web site.

      Section  5 — Describes System Features (e.g., menu, form navigation techniques).

      Section  6 — Shows the hierarchy of the eCycling site pages and provides an explanation of each.
 2.0 General  Capabilities
2.1 Overarching Capabilities
         At a high level, the eCycling site provides 1) complete insight into event activity, 2)
         enhanced event communications, and 3) better methods for more accurate
         comparisons. The eCycling web site provides detailed information on the following:
      •   Events,
      •   Materials Collected,

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_                    •  Materials Recycled, and

•                    •  Materials Reused


                      Site navigation is possible via links provided in the interface design that allows users to advance quickly
I                      to areas of interest (e.g., Forms, EPA Reports). A menu bar resident at the right hand side of the web
                      pages allows users additional functionality and the ability to advance through other areas of the tool
                      (e.g.,  Reports, Forms).


•                    For field navigation, users may use the TAB key or a mouse click to advance to the desired point of
                      entry.


               2.2 Error Resolution and Support


                      If users need general guidance when using the eCycling site, they should follow this hierarchy for
                      assistance:


                      1. Refer to this document,
                      2. Send an electronic mail message to ElectronicsRecycling@DNAmerican.com.


               2.3 Security and Privacy
                      •  MS Windows Operating System Windows 95, 98, NT or XP.

                      •  Internet Explorer 5.0 or higher
                      •  Screen Resolution 1024 x 728
•                      Only authorized users may access the eCycling forms site. Data are protected via the following
                      methods:

H                    •   A valid Username and Password must be assigned to all users in order for users to gain access to
•                       the tool,
•                    •   User roles are assigned to protect data as it is entered into the eCycling forms, and
                      •   Registered users who input data may edit only the data belonging to them.


•             2.4 Hardware and Software Requirements

H                       The eCycling site operates under the following machine configuration:




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 3.0 User Access  and Roles
         The ADMIN grants users permission according to their role. The eCycling web site
         recognizes the following User Access Roles:
•  ADMIN
•  Edit
•  Read-only


3.1 ADMIN:
      The Admin user has the ability to add, edit and delete any event data. The Admin user may also
      access an Administration menu which allows the following additional activities:

          view a list of users currently accessing the eCycling site,
          view a list of events that have missing data,
          add, edit or delete transporters or recyclers from the system,
          view a user log to determine who has accessed the system and when,
          enter survey results for any event, and
          edit any user's access privileges.


3.2 EDIT:

      A user with Edit privileges has the ability to add, edit or delete event data. This user also has access to
      all reports, but does not have access to the Administration menu.


3.3 READ-ONLY:
      A user with Read-only privileges has the ability to view and add event data, but may not edit or delete
      data. This user also has access to all reports, but no access to the Administration menu.

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 4.0 Accessing  and Exiting eCycling
4.1  Obtaining an eCycling User Name and Password

      To obtain an eCycling User Name and Password, the user must select the link on the Main page that
      states New Users Register Here and complete the form. Once the user has clicked the "Submit
      Information" button, the user will be automatically registered and logged in. The user will be taken
      directly to the first page of the eCycling site.


4.2 Accessing the eCycling Site

      To access the eCycling site, users must open their web browser and enter the following link into the
      address bar: http://www.electronicsrecvcling.org/ecyclinq. The user must now enter the user name
      and password. Selecting the "Login" button will open the first page of the eCycling site.


4.3 Exit the eCycling Site

      To exit the eCycling site, the user may click the "Logout" button from the menu on the right hand side of
      the current web page. This will open the Logout page and notify the user that the session has ended.
      The user may also simply close the web browser to end the session.

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          EPA REGION III ECYCLING PROJECT USER'S GUIDE
 5.0  System  Features
 Once the user has logged into the eCycling site, a menu will appear on the right hand side of the web page
 that will allow the user to explore the site and perform tasks easily.  To choose a menu item, click the button
 displaying the menu name (e.g., Form Selection, Select Event, Logout). Figure 1 below illustrates the Menu
 bar options from the User point of view and from the Admin point of view. Menu items enable and disable
 according to the user role and data selections.  Appendix D provides screen captures of each menu name and
 available cascading menu items. For an at-a-glance reference of all menu bar options, toolbar options, and
 forms, see the Quick Reference Card (Appendix E).
                 • Figure 1 - User Menu (left) and Admin Menu (right)
5.1  Menu Options

          5.1.1 Form Selection:

          This option will display the web page that will allow the user to see which forms exist and give the
          user the options to add new forms, edit existing forms or view existing forms. This option is only
          available after the user has selected an event from the event selection page. See Section 6.4 for
          more information on the Form Selection page.

          5.1.2 Select Event:

          This option will display the web page that will allow the user to select an event for which the user
          wishes to view information.  See section 6.2 for more information on the Event Selection page.
                                                                                        8

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5.1.3 User Information:

This option will display the web page containing the user registration form allowing the user to
edit the contact information. See Section 6.5 for more information on the User Information
page.


5.1.4 Register New Event:

This option will display the web page that will allow the user to add new events. See Section 6.3
for more information on the New Event Registration page.


5.1.5 Logout:

This option will end the user's current session and display a message informing the user that the
session has ended.  After selecting this option, the user must return to the Login page and begin a
new session in order to continue using the system. See Section 6.6 for more information on the
Logout page.


5.1.6 Administration:

This option is available only to Admin users.  This option will display a web page that lists all
sponsors currently in the system. The administrator logged in will then be given the options to edit
and delete the sponsors. See Section 6.7 for more information on the Administration page.


5.1.7 Print Event  Info:

This option is available only to Admin users.  This option will display a printer-friendly web page
showing all related information (Event Information, Sponsor Information, Recycler Data,
Transporter Data) for the event selected on the Event Selection form. See Section 6.8 for more
information on the Print Event Information page.


5.1.8 EPA Reports:

This option is available to all registered users. This option will display a web page that lists and
describes all "canned" reports currently available. Reports are available for the years 2001,2002,
2003 or all three years combined.  The following reports are available from the "Reports" menu:

       "Total Volume By State",
       "Total Volume by Unit Type",
       "Total Units (TV's, Monitors, CPUs & Peripherals)",
       "Volume of Material Recycled as Disposed vs Reused",
       "Volume by Sony/Panasonic/Sharp",
       "Average Waste/Participant",
       "Commodities Recovered",
       "State Participation Rate",

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EPA REGION III ECYCLING PROJECT USER'S GUIDE

      •     "Average Transportation Cost"
      •     "Survey Results"
      •      "Event Summary Data"
                                      Total Volume fcy State
This report provides condensed pound;
information broken down by each state
2001 3003 2003 View All
                                       Total Volume by Unit Type   This report provides condensed poundage
                                                               information broken down by each type of
                                                               unit collected (such as TVs and Monitors)
                                                               300120033003 VIM All


                                       Total Units (TVs, Monitors,  This report provides condensed
                                       CPUs & Peripherals)       information regarding total number of units
                                                               collected (TVs, Monitors, CPUs &

                                                               3001 2003 2003 Vww All
                                       Volume of Material Recycled This report provides an overall look at the
                                       vs Disposed vs Reused      number of units of material recycled versus
                                                               material dipsosed versus material reused
                                                               2001 J002 2003 V
                                       Volume by
                                       Sony;Fanasonic/Sharp
This report provides mformatjon for total
number of units by the top 3 brands Sony,
Panasonic, & Sharp
3001 JOQ2 2003 VMW AH
                                       Average Waste/Participant  This report provides information on the
                                                               average number of pounds of waste
                                                               collected per participant by state
                                                               3001 2002 3003. View AH
                                       Commodities Recovered
                                                               This report compares the number of
                                                               Plastic, glass and copper breakage pounds
                                                               recovered
                                                               2001 2003 2003 View All
                                       State Partic^ation Rate
                                                               This report compares participation rates
                                                               among States
                                                               30011002 2D03 View All
                                       Average Transportation Cost This report compares transportation costs
                                                               among States
                                                               20012002 3003 Vitw All
                                       Survey Results
                                                               This report contains results from surveys
                                                               given at EPA events
                                                               gutvty Rtnito
                                       Event Summary Data
                                                               Excel spreadsheet containing/rst year
                                                               summary data for the eCycling Program
                                                            • Figure 2 - Report Menu
                                                                                                                                     10

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5.1.8.1 Total Volume By State

This report provides condensed poundage information broken down by each state.
                  Pimtji eport

                  Total Pounds Collected By State (2002)
                                  > Figure 3 - Total Volume By State
                                                                                  11

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5.1.8.2 Total Volume By Unit Type

This report provides condensed poundage information broken down by each type of unit collected
(such as TVs and Monitors).
*Not all event data have been captured for this report.
                   Print Report

                   Total Pounds Collected By Type (2002)
                      400000

                      350000

                      300000

                      250000-

                      200000'

                      150000-

                      100000

                       50000

                         0
                                        •if
                                                 cf>
                                             Item
                                                                      I Computers
                                                                      O Penpherals
                                  • Figure 4 - Total Volume By Unit Type
                                                                                        12

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5.1.8.3 Total Units (TVs, Monitors, CPUs & Peripherals)

This report provides condensed information regarding total number of units collected (TVs,
Monitors, CPUs & Peripherals).
                  Prmt Rep"it

                  Total Number of Units (2003)
                                                \Computers-1285]
                                      • Figure 5-Total Units
                                                                                   13

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5.1.8.4 Volume of Material Recycled vs Disposed vs Reused

This report provides an overall look at the number of units of material recycled versus material
dipsosed versus material reused.
                  Print Report

                  Material Recycled vs. Reused vs. Disposed
                            > Figure 6 - Volume of Material Recyled vs Disposed
                                                                                     14

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5.1.8.5 Volume by Sony/Panasonic/Sharp

This report provides information for total number of units by the top 3 brands: Sony, Panasonic, &
Sharp
                  Top Brands Collected
                             > Figure 7 • Volume by Sony/Panasonic/Sharp
                                                                                 15

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EPA REGION III ECYCLING PROJECT USER'S GUIDE
5.1.8.6 Average Waste/Participant

This report provides information on the average number of pounds of waste collected per
participant by state.
                                   > Figure 8 - Waste Per Participant
                                                                                     16

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5.1.8.7 Commodities Recovered


This report compares the number of Plastic, glass and copper breakage pounds recovered.
                 Print Report

                 Total Commodities Recovered (2003)
                              > Figure 9 - Total Commodities Recovered
                                                                                17

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EPA REGION III ECYCLING PROJECT USER'S GUIDE

5.1.8.8 State Participation Rate

This report compares participation rates among States.
                   Print Report
                   Total Participation by State (2002)
                                  > Figure 10 - Total Participation by State
                                                                                       18

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5.1.8.9 Average Transportation Cost


This report compares transportation costs among States.
                  Print B eport

                  Average Transportation Costs per Mile
                                > Figure 11 - Average Transportation Cost
                                                                                     19

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EPA REGION III ECYCLING PROJECT USER'S GUIDE


5.1.8.10 Survey Results

This report contains results from surveys given at EPA events.
                           \WhiteFttntMall- 4/12/2603]



                                       ReSUltS - (show results for an events)
                           Print P.cport


                           How did you hear about this event?


                            N  ,    "-
                                        500
                                        450'
                                        400
                                        350
                                        300
                                        250
                                        200
                                        150
                                        100
                                         50
                                          0
                                           > Figure 12 - Survey Results
                                                                                                   20

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          5.1.8.11 Event Summary Data

          Excel spreadsheet containing first year summary data for the eCycling Program
                                        • Figure 13 - eCycling Summary Data
 6.0  eCycling  Pages
          Upon accessing the eCycling site from the browser, the initial page that displays is the Login page.
          The only hierarchy associated with the follow-on eCycling site is that the user must begin with the
          Event Selection page and either select an existing event or register a new event. There is no
          hierarchy required for the ADMIN administrative forms. Links for individual pages will be enabled
          and disabled depending on the user role and page dependencies.


6.1  Login Page

       The Login page appears after the user's browser opens the eCycling site. This page gives users a
       brief overview of the eCycling site. Users may type in their assigned eCycling User Name and
       Password into the Login form on this page or select the "New Users Register Here" link to access the
       system. Selecting "Login" will launch to the Event Selection page of the eCycling site.
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EPA REGION III ECYCLING PROJECT USER'S GUIDE
     eCrclitig FontK Login
This recycling data collection system was developed as
part of an effort by eCycling partnership among EPA
Region III, Delaware, Maryland, Pennsylvania, Virginia,
West Virginia, and the District of Columbia to recycle
unwanted computers, computer equipment,  and
televisions.

Environmental officials are encouraging more accurate
comparisons between computer and electronics recycling
programs across the country. You can use these forms to
share information about your electronics recycling program
and submit a copy of your final results. Any  information
you share will be used to analyze and characterize the
growth of electronics recycling in the United States.

Please note, however, that submission of information is
entirely voluntary. When completed, this form provides a
very detailed overview of the financial costs and material
results of your electronics collection program. For cost,
confidentiality, or contractual reasons, you  may not wish
to collect all the data listed  in the form. Please note that
there are absolutely no regulatory implications to the data
that you  are providing. In return for your information, we
will provide you with the overall results of the national
data analysis upon tts completion.
                     U.S. Environmental Protection Agency

                                • Figure 14 - Login Page
                                                     TtttlMi..f&.ป!.: 51

                                                     TiblPrafc ODecM: 4,515,426
                                                                 More Quick Stats
The Login form contains the following data fields.
Data Fields
Password
Username
Description
Password that the user entered during registration for system access.
This password appears in encrypted format when entered on the
Login form.
User Identification that the user entered during registration for system
access.
6.1.4 Details:

Login Button
The user may click this button after entering the User Name and Password into the corresponding
fields.  The User Name and Password will be validated.  If the validation is passed, the user will be
automatically taken to the Event Selection page, otherwise they will receive an error message
stating that the Usemame or Password is invalid.

New Users Register Here Link
If this is the first visit to the eCycling site, the user may click this link to create a User Account. The
user will automatically be taken to the User Registration page.
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6.2 User Registration Page


           6.2.1 General Description

           The User Registration page appears after the user has clicked the "New Users Register Here"
           link on the Login page. The purpose of this page is to allow the users to create an eCycling
           account to access the system. The first User Registration page contains the form that allows
           users to choose a usemame and password.  Once the user completes this form, the user will be
           directed to the second  User Registration form.
                           U.S. Environmental Protection Agency *'"ป"ซ,
                             > Figure 15 - First User Registration Page
          The second User Registration page appears after the user has clicked the "Submit Information"
          link on the first User Registration page.  The purpose of this page is to allow the users to enter
          personal and company information. Once the user completes this form, the user will have access
          to the eCycling site and will be directed to the Event Selection form.
                                                                                          23

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                          U.S. Environmental Protection Agency ซปป™ป zoo.
                              > Figure 16 - Second User Registration Page
6.2.2 Getting Started

The form on the User Registration page will be blank when displayed for the first time.  The
form will allow the user to enter detailed information about the user and the user's
organization. Once the user has completed all required fields, the user must click the
"Submit Information" button to complete the registration process.

6.2.3 Form Population

Data fields captured on the User Registration pages include:
Date Fields
User Name
Password (Confirm Password)
First Name
Last Name
Title
Organization
Description
Name user wishes to use when
accessing the eCycling site.
Password user wishes to use to secure
login access.
First Name of the person registering.
Last Name of the person registering.
User's job title description.
Organization that the user is
representing.
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Address
City
State
Zip Code
Phone
Fax
Email
Mailing address of the user or
organization.
City where the user or organization is
located.
State where the user or organization is
located.
Zip code for the city where the user or
organization is located.
Phone number where the user can be
reached.
Fax number for the user or
organization.
Email address where the user can be
contacted.
           6.2.4 Details:

           User Name
           The user may create a unique user name for accessing the system. The user will be notified if the
           User Name is not unique and asked to select another user name.

           Password (Confirm Password)
           The user may create a password for secure login to the system. The user must confirm the
           password entered in the Confirm password box. The password will then be validated to ensure the
           user has entered the same password.

           Required fields
           The Usemame and Password fields are required, as are all fields with a red asterisk. If the user
           clicks the "Submit Information" button without completing any of these fields, a message will
           appear next to the required field notifying the user that they must enter a value.

           Submit Information button
           Once the user has completed the registration form, the user may click the "Submit
           Information" button. The information entered on the form will be validated.  If the validation
           passes, the user account is created and the user will automatically be logged into the system.
           The user will be taken to the Event Selection page.
6.3 Event Selection Page


           6.3.1 General Description

           The Event Selection page appears after the eCycling Username and Password or registration
           information has been validated. This page is accessible at any time during the users' session
           through the "Select Event" button located on the Menu. The Event Selection page contains two
           selection boxes. The first selection box lists all events existing in the system as the default.  The
           second selection box lists all states that have registered events.
                                                                                           25

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                                  the event list by selecting a state belo

                     Old, skew
                     eniito locate! All Stales     v
                     in:
     oซ..ซ6ni,ne com  U.S. ฃnv Figure 17 - Event Selection Page
6.3.2 Getting Started

The user must select an event before continuing their eCycling session. The user may begin
their session by selecting an Existing Event using the Event Selection box or they may
choose to register a new event by clicking the "Register New Event" button located on the
Menu.
6.3.3 Form Population

This form is automatically populated with data. The Event Selection box provides the user a
mechanism for selecting and viewing specific Event information. The State Selection box provides
a means for the user to filter the Event Selection box. Data fields included in the Event Selection
box include:
Data Fields
Event Name
Event Date
Description
Name identifying the event.
Date that the event took place.
The user may select the particular state on which to filter the data displayed in the Event Selection
box. Data displayed in the State Selection box includes:
Data Fields
State Name
Description
Full name of the state.
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           6.3.4 Details:

           State Selection
           The user may use the State Selection box to view all events or a subset (e.g., only Delaware; only
           Pennsylvania). The user may select a particular state from the State Selection box. Once a state
           is selected, the form will automatically refresh and the Event Selection box will now contain only the
           events associated with the selected state.

           Event Selection
           The Event Selection box shows all events when the user first accesses the page. The user may
           use the State Selection box to filter the events listed in this box. The user may choose an event
           from the Event Selection box by selecting the event they wish to view. The event will be displayed,
           but not selected until the user clicks the "Submit" button.

           Submit Button
           Once the user has selected an event, the user may click the "Submit" button to confirm the
           selection. The user will automatically be taken to the Form Selection page.

           View All States Button
           The user may reset the Event Selection box by clicking the "View All States" button located
           under the State Selection box. The Event Selection box will be refreshed and will list all
           events for all states.


6.4 Event  Registration Page


           6.4.1 General Description

           The Event Registration page appears after the user has clicked the "Register New Event" link on
           the Menu. The purpose of this  page is to allow the user to create a new event entry. The Event
           Registration page contains the form that allows users to enter information regarding an eCycling
           event for their organization. Once the user completes this form, the user will be able to create
           forms for the new event.  Users may register a new event at anytime during their session.
                                                                                            27

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EPA REGION III ECYCLING PROJECT USER'S GUIDE
                           Ewnt Registration
                                               Program/Rent Sponsor: [

                           Retailer, Manuficiurer, or Charity Project Partners: [
                                     September
                                  S H  T W T  F S
                                    12   4  5 ฃ
                                  789 101112.13
                                  H 15 16 17 !i 19 20
                                  21 22 23 24 25 26 27
                                  25 23 30
                                                            State:  Alabama

                                                           County:  Select a state

                                                          Zip Code: |

                                                        End Date:
                  Septembt
                     211 on
                S M  T W T > ง
                  12   414
                Z 1  2 10111212
                21 22 23 24 25 26 21
                23 29 20
                                      Collection I
                                     Locations) I
     Frequency:
Program Type:
                            EH Municipal Recycling   (t) One Day Collection     OPermanent
                            EH Curb side

                            D Landfill

                            I  1 Transfer Station

                            D Retailer

                            D Chanty

                            D Other

                            [U MumcipalFaciMy
                            (Other than landfill, mrf
                            or transfer station)
 J Multiple Day
                                                                    (Ongoing) Collection
Collection (Less than 3     D Pilot Project
months)               i—i „   . t „
     '               U Special Event
''.?' P ermanent (M ore than   ,—,
3 months)              Dothef

•'. Bother (Specify)
                                                  Submit This Event
                       U.S. Environmental Protection Agency
                              i Figure 18 - Event Registration Page
6.4.2 Getting Started
The form on the Event Registration page will be blank when displayed for the first time.  The form
will allow the user to enter detailed information about the event the user wishes to register. To
complete the registration process, the user must click the "Submit This Event" button located at the
bottom of the page. Once the user has completed the process, the event will be available for
selection on the Event Selection page.
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6.4.3 Form Population

Data fields captured on the Event Registration page include:
Data Fields
Program/Event Sponsor
Retailer, Manufacturer, or Charity
project partners
City
State
County
Start Date
End Date
Collection Location
Frequency
Program Type
Description
Name used to identify the event. This
field will be used to populate the Event
Selection box on the Event Selection
page.
Optional field allowing the user to
associate the event with a specific
organization.
City where the event took place.
State where the event took place.
County where the event took place.
Date the event started.
Date the event ended.
Physical location (building) where the
event took place.
How often/long the event
occurred/occurs.
Type of program (special event,
ongoing).
6.4.4 Details

Start Date Calendar
The user can select the start date from the calendar by clicking on the date the event took place.
The user may choose a previous date or a future date by clicking the arrows next to the month.
The end date is automatically set to the same date chosen for the start date.

End Date Calendar
The user can select the end date from the calendar by clicking on the date the event took place.
The user may choose a previous or future date by clicking the arrows next to the month. The user
should first select a start date for the event as the end date will be reset when one is chosen.

Required fields
The user must enter a name to identify a new event.  If the user clicks the "Submit This Event"
button without completing any of this field, a message will appear notifying the user that the user
must enter a value.

Submit Information Button
Once the user has completed the registration form, the user may click the "Submit Information"
button. The information entered on the form will be validated. If the validation passes, the  new
event is created and the user will automatically be taken to the Form Selection page.
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           EPA REGION III ECYCLING PROJECT USER'S GUIDE
6.5 Form Selection  Page


           6.5.1  General Description

           The Form Selection page appears after the user has clicked the "Form Selection" button on the
           Menu. This page will also appear after the user has submitted an event selection on the Event
           Selection page or submitted a new event on the Event Registration page. The purpose of this
           page is to allow the user to add, edit, view and print the contact information for the sponsor,
           recycler, and transponder that are involved with the selected event. The Form Selection page
           contains links to the form that allows the user to edit information regarding the contact information.
                                    \Chester County Solid Waste Authority - 2/23/2002\
                                    Etvitt Action Selection:
                                    Add New Form:
                                                Sponsor Form kas ben added

                                                Recycling Data Form kas been added

                                                Transporter Form kas been added
                                   Edit Existing Form:
                                                You may not Edit the Sponsor Form

                                                You may not Edit the Recycling Data Form

                                                You may not Edit the Transporter Form
                                U.S. Environmental Protection Agency *ป'ป"ซ *<ปซ>••
                                             > Figure 19 - Form Selection Page
           6.5.2 Getting Started
           Add New Forms
           The user may select existing links in this section if they wish to add contact information for the
           person in  the  available role.   Users may add  contact information for the organization  who
           sponsored the event, the recycler that handled the recycling for the event, and/or the transporter
           who handled pick-ups and drop-offs for the event.
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           Edit Existing Forms
           The user may select existing links in this section if they wish to edit contact information for the
           person in the existing role.  Users may edit existing contact information for the organization who
           sponsored the event, the recycler that handled the recycling for the event, and/or the transporter
           who handled pick-ups and drop-offs for the event.

           View/Print Forms
           The user may select existing links in this section if they wish to view the contact information for the
           person in the existing role on a printer-friendly page. Users may view existing contact information
           for the organization who sponsored the event, the recycler that handled the recycling for the event
           and/or the transporter who handled pick-ups and drop-offs for the event.


           6.5.3 Form Population


           The Form Selection page populates automatically with information to identify the selected event.
           Data fields included on the Form Selection page include:
Data Fields
Event Name
Event Date
Description
Name identifying the event.
Date that the event took place.
           6.5.4 Details

           Add New Forms Links
           This section will display links to the Contact Information page if the Contact has not yet been
           entered for the contact role.  If the user has previously entered contact information for any of the
           contact roles, this section will notify the user that the contact information exists.

           Edit Existing Forms Links
           This section will display links to the Data Display page if the Contact information has been entered
           for the contact role. If the user has not previously entered contact information for any of the contact
           roles, this section will notify the user that the contact information does not exist.

           View/Print Forms Links
           This section will display links to a printer-friendly Data Display page if the Contact information has
           been entered for the contact role.  If the user has not previously entered contact information for any
           of the contact roles, this section will notify the user that the contact information does not exist.


6.6 Add Contact Information Page


           6.6.1 General Description

           The Contact Information page appears after the user has clicked the "Add Sponsor Form", "Add
           Recycler Form" or the "Add Transponder Form" link on the Form Selection page.  This form will
           also appear when the user selects the "Edit Contact" link on the Data Display page. The purpose
           of this page is to allow the user to enter and edit contact information for the people/organizations
           responsible for assisting during the event.  The Contact Information page contains the form that
           allows users to enter their personal and company contact information for the sponsor, recycler or
           transponder for the selected event. Once the user completes this form, the user will be able to
           access the information from the Form Selection page.
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                                  \Allegany County - 4/20/2002]
                                  Select a Contact:  Nardone, Joseph

                                    First Name:

                                    Last Name:

                                        Tide:

                                  Organization:


                                      Address:
                        ป.*ปซ•   i          .  • n   ^    ^-     M         Polymer
       CreenOnline com   U.S. ฃl!VJfOI)jnซJttaJ PfO* 6Cf lOfl Ag^DC/ Alliance Zone
                           > Figure 20 - Contact Information Page
6.6.2 Getting Started

 If the user has selected a link from the Add New Form section of the Form Selection page, the
form on the Contact Information page will be populated with the contact information of the first
individual in the contacts drop down list. The user may choose this person to be the contact or use
the drop down list to select the appropriate contact.  Once the contact has been selected from the
drop down list, the user must click the "Submit/Continue" button to  complete the process of
selecting a contact. Contacts may be added, edited and deleted only from the Administration
menu by an Admin user.
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           6.6.3 Form Population

           The Contact Information form populates automatically with information for the selected contact.
           This form also captures the data for new contacts. The Data fields included on the Contact
           Information form are:
Data Fields
First Name
Last Name
Title
Organization
Address
City
State
Zip Code
Phone
Fax
Email
Description
First Name of the person registering.
Last Name of the person registering.
User's job title description.
Organization that the user is
representing.
Mailing address of the user or
organization.
City where the user or organization is
located.
State where the user or organization is
located.
Zip code for the city where the user or
organization is located.
Phone number where the user can be
reached.
Fax number for the user or
organization.
Email address where the user can be
contacted.
           6.6.4 Details

           Submit/Continue Button
           Once the user has completed the Contact Information form, the user may click the
           "Submit/Continue" button.  The information entered on the form will be validated. If the validation
           passes, the changes will be saved and the user will be taken to the Data Display page for
           confirmation. If the validation fails, the user will be notified that the password has not been
           changed and will be prompted to try again.


6.7 Data Display Page


           6.7.1  General Description

           The Data Display page appears after the user has clicked the "Edit Sponsor Form", "Edit Recycler
           Form" or the "Edit Transponder Form" link on the Form Selection page. This page will also
           appear after the user has clicked the "View/Print Sponsor Form", "View/Print Recycler Form" or the
           "View/Print Transponder Form" link on the Form Selection page. The purpose of this page is to
           allow the user to edit, view and print the information for the sponsor, recyder, and transponder that
           are involved with the selected event. The Form Selection page contains links to the form that
           allows the user to edit information regarding the contact information.
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EPA REGION III ECYCLING PROJECT USER'S GUIDE
                           {Chester County Solid Waste Authority - 2/23/20Q2\
                                         Sponsor Form has been added

                                         Recycling Data Form has been added

                                         Transporter Form has been added
                                         You may not Hit the Sponsor Form
                                         You may not Edit the Recycling Data Font
                                         You may not Edit the Transporter Form
                       U.S. Environmental Prof ectfoi) Agency *"'ป"'ซfonc
                           • Figure 21 - Form Selection Page

6.7.2 Getting Started

Add New Forms
The user may select existing links in this section if the user wishes to add contact information for
the person in the available role.  Users may add contact information for the organization who
sponsored the event, the recycler that handled the recycling  for the event, and/or the transporter
who handled pick-ups and drop-offs for the event.

Edit Existing Forms
The user may select existing links in this section if the user wishes to edit contact information for
the person in the existing role. Users may edit existing contact information for the organization who
sponsored the event, the recycler that handled the recycling  for the event, and/or the transporter
who handled pick-ups and drop-offs for the event.

View/Print Forms
The user may select existing links in this section if the user wishes to view the contact information
for the person in the existing role on a printer-friendly page.  Users may view existing contact
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           information for the organization who sponsored the event, the recycler that handled the recycling
           for the event, and/or the transporter who handled pick-ups and drop-offs for the event.


           6.7.3 Form Population


           The Form Selection page populates automatically with information to identify the selected event.
           Data fields included on the Form Selection page include:
Data Fields
Event Name
Event Date
Description
Name identifying the event.
Date that the event took place.
           6.7.4 Details

           Add New Forms Links
           This section will display links to the Contact Information page if the Contact has not yet been
           entered for the contact role.  If the user has previously entered contact information for any of the
           contact roles, this section will notify the user that the contact information exists.

           Edit Existing Forms Links
           This section will display links to the Data Display page if the Contact information has been entered
           for the contact role. If the user has not previously entered contact information for any of the contact
           roles, this section will notify the user that the contact information does not exist.

           View/Print Forms Links
           This section will display links to a printer-friendly Data Display page if the Contact information has
           been entered for the contact role.  If the user has not previously entered contact information for any
           of the contact roles, this section will notify the user that the contact information does not exist.
6.8 User Information Page


           6.8.1 General Description

           The User Information page appears after the user has clicked the "User Information" button on
           the Menu.  The purpose of this page is to allow the user to edit the contact information the user
           entered when registering. The User Information page contains the form that allows users to edit
           contact information. Users may edit their contact information at any time during their session.
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                       User Iitfortiuitioit
                                                                Change Password
                             * First Name: [Tern
                            * Last Name: [Linger
                                  Title: [Software Developer
                            Oiganization: |P.N American
                                Address:
                    1000 Technology
                    Drive
                                   City: [Fairmont
                                  State: West Virginia

                                 County: Marion County
                               Zfr Code; [26554
                                 Phone: [304-363-6757
                                   Fax: [304-363-6767
                                * Email: |terri lmger@dnamerican.com
                                          Opdate Information
U.S. Environmental Protection Agency
                                                                  *"••"
:J
                           > Figure 22 - User Information Page
6.8.2 Getting Started

 The form on the User Information page will display information entered previously by the user.
The form will allow the user to change any field displayed. To complete the update process, the
user must dick the "Update Information" button located at the bottom of the page. The user may
update contact information at any point during this session.

6.8.3 Form Population

The User Information form populates automatically with information for the registered user. Data
fields included on the User Information form include:
Data Fields
First Name
Last Name
Description
First Name of the person registering.
Last Name of the person registering.
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Title
Organization
Address
City
State
Zip Code
Phone
Fax
Email
User's job title description.
Organization that the user is
representing.
Mailing address of the user or
organization.
City where the user or organization is
located.
State where the user or organization is
located.
Zip code for the city where the user or
organization is located.
Phone number where the user can be
reached.
Fax number for the user or
organization.
Email address where the user can be
contacted.
          6.8.4 Details

          Update Information Button
          Once the user has completed the desired changes, the user may click the "Update Information"
          button. The information entered on the form will be validated. If the validation passes, the changes
          will be saved and the user will automatically be taken to the Event Selection page.

          Change Password Link
          The user may change the eCycling password by clicking on this link at any time. The user will be
          taken to the Change Password page where the user can complete the process of changing a
          password.


6.9 Change Password Page


          6.9.1 General Description

          The Change Password page appears after the user has clicked the "Change Password" link on
          the User Information page. The purpose of this page is to allow the user to change the password
          for accessing the eCycling site. The Change Password page contains the form that allows users
          to change a current password.  Users may change a password at anytime during a session.
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EPA REGION III ECYCLING PROJECT USER'S GUIDE
     crซซnOrii',ne com  U.S. Environmental Protection Agency
                                * Figure 23 - Change Password Page
6.9.2 Getting Started

 The form on the Change Password page will appear blank to the user. The user must enter the
current password in the Old Password textbox. The user must then type in the password the user
wishes to change it to in the New Password textbox. After confirming the new password, the user
may click the "Change Password" button to complete the process.

6.9.3 Form Population

The Change Password form is not populated automatically.

6.9.4 Details

Change Password Button
Once the user has completed the change password form, the user may click the "Change
Password" button. The information entered on the form will be validated.  If the validation passes,
the changes will be saved and the user will be notified that the password has been changed, lif the
validation fails, the user will be notified that the password has not been changed and prompted to
try again.
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6.10  Logout Page


          6.10.1 General Description

          The Logout page appears after the user has clicked the "Logout" button on the Menu.  The
          purpose of the Logout page is to ensure that the user has ended the session. Users may choose
          to logout at any time during their session.
                               Log (ha
                               Your Session Has Ended
                             U.S. Environment*/ Protection Agency
                                             > Figure 24 - Logout Page
                                                                     Polymer
          6.10.2 Details

          Once the user has reached this page, the session on the eCycling site has officially ended. If the
          user wishes to regain access to the system, the user must click the "Login" button located on the
          menu. This will take the user back to the Login page where the user may begin a new session.
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6.11  Administration Page


           6.11.1 General Description

           The Administration page appears after the user has clicked the "Administration" button on the
           Menu. This form is only available to users who are registered as administrators in the system. The
           purpose of this page is to provide links to the following administrative tasks:

           •   Event Administration - edit or delete event information that has previously been entered into
               the system,
           •   Online Users - view a list of users who are currently logged in to the eCycling site,
           •   Missing Forms - view a list of events that have missing transporter, sponsor or recycling data
               forms,
           •   List of Transporters - view a list of transporters,
           •   List of Recyclers - view a list of recyclers,
           •   View User Log - view the user log which provides a history of user access to the eCycling site,
           •   Contacts Administration - add, edit or delete contacts (contacts are sponsors, recyclers or
               transporters who have been identified as the point of contact for a particular event),
           •   Edit User Access Rights - edit any user's access rights,
           •   Enter Survey Results - enter survey results for a  particular event.

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Administrators (ADMIN users) may access the Administration page shown below at any time
during a session. Screenshots of each option from the Administration Page follow.
                       eCycfing Forms Administration



                       "^ Event Administration

                       ** Online Users

                       ** Missing Forms

                       ** List of Transporters

                       ** List of Recvclers

                       ** View User Log

                       ** Contacts

                       ** Enter Survey Results

                       ** Edit User Access Rights
      CM.ononi.na com  U.S. Environmental Protection Agency
                                 > Figure 25 - Administration Page
                                                                               41

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     6.11.1.1 Event Administration

     The Event Administration page allows the user to edit or delete event data.  Users may sort the
     event data presented on this page by Sponsor Name, Partner, City, State, County, Start Date, or
     End Date.  Once a particular event is identified, the user must click on the "Edit' button or the
     "Delete" button beside that event according to the desired action.
                                                            Event Administration
                   tdn Mggany County

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6.11.1.2 Online Users

At any time during a session, the ADMIN user may go to the "Online Users" menu option to
ascertain who is currently accessing the eCycling web site. The information presented on this
page includes First Name, Last Name and Organization of each user currently online.
                                     Userx Currently Online
                       First Name I Last Name Organization
                       Terri       terri       DN American

                       John       Dailey     D N American



                      Event Administration | Online Users | Missing Forms | List of Transporters

                       | List of Re cyclers | View User Log | Edit User Access Rights | Contacts
                                                                Polymer
  cป.n6niซne com   U.S. Environmental Protection Agency A,'"ปnซZone
                                       • Figure 27 - Online Users
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6.11.1.3 Missing Forms
The "Missing Forms" page presents all events in the eCycling database that have missing data.
Each event is listed with its Start Date and the forms that are missing (i.e., Transporter, Recycler,
and/or Sponsor). The user may click on the Sponsor Name of the event and be directed to the
"Activity Selection" page where he may choose to add the missing data.
                                           Events With Missing Forms
                                                       400/2002
                                                       10/27/2001
                                                       3/11/2002
                                                       10/20/2001
                                                       10/1/2001
                                                       4/28/2002
                                                       7/1/2001
                                                       10/1/2002
                                                       10/26/2002
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Transporter
                                     Recycler
Harford County
Distact of Columbia
Cumberland Countv
Kent
Fredenck County
Lancaster County
Delaware Solid Waste
Worcester Countv
                          Carroll County

                          Midshore (Eastori)
                             10/19/2002

                             11/2/2002

                             4/5/2003
                                     Transporter
                                     Recycler
                                                                Transporter
                                                                Recycler
                                                                Transporter
                                                                Recycler
                                                                Transporter
                                                                Transporter
                                                                Transporter
                                                                Transporter
                                                                Recycler
Anne Arundel Countv
White Flint Mall
Camden County
MarylandDepartment of the Emnroment
Rivanna Solid Waste Authority.
                             4/12/2003
                             3/22/2003
                             4/10/2003
                             5/24/2003
                           Event Administration | Online Users | Missing Forms j List ofTtanspotters | List of
                                  Recyclers | View User Log | Edi: User Access Rights I Contacts
                       U.S. Environmental Protection Agency
                                             > Figure 28 - Missing Forms
                                                                                                      44

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6.11.1.4 List of Transporters

The "List of Transporters" page allows the user to view a list of all transporters in the eCycling
database.  The name of the transportation organization along with the name of the point of contact,
city, state, phone number and email address are shown for each transporter.
                         T       '  vi—.]?1_  Hattstead Pemuyivama 879-  mardoneC^lmatcogroup.c
                                                            2862
                                           Lowell   Arkansas    942-  Paula moonttSichunt com
                         Company   Moon
                         Subtraction!, Sarah    .,. .......    „„,     ,        _,,,
                         .._       m.      nifuuand Maryland    924-  wilscnrtiafinmgiQjinsn co
                         LLC       Manning  "        '
                           Event AdmirustratiQn | Online Users | Missing Forms | List of Transporters | List of
                                 Recyclas | View User Log | Eriit Uset Access Rights | Contacts
      cปซnoniine com   U.S. Environmental Protect Jon Agency ^>^
                                       • Figure 29 - List of Transporters
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6.11.1.5 List of Recyclers

The "List of Recyclers" page allows the user to view a list of all recyclers in the eCycling
database. The name of the recycling organization along with the name of the point of contact, city,
state, phone number and email address are shown for each recycler.
                                                     Recyclers
                         Organization POC
                         Enwocycle.  Joseph     ....   .   _   _.      ^_. ^     .   _
                         .          M  j      Haflstead   Pennsylvania  879-  tnardQne(8)matcoeroup co:
                         Inc        Nardone                  •*            *	*—	^—^—
                                   James                           410"
                                   „.  .      Centrevifle  Massachusetts 758-  iwoQdfcflfhend Iv net
                                   Wood                           faa

                                   R                              (410)
                                   Rochei     Baltimore   Maryland     337-  RRocheaamde statemdus
                         Subtractions, Sarah
                         LLC


                         Elemental,
                         Inc
                                   Manning
                                         (301)
                    Highland   Maryland     924-  wilsQnmanningfg'msn com
                                         0605
                                         (213)
                    Philadelphia Pennsylvania  289-  elenuncOaolcom
                                         1475
Dutartof                                  p^
Cohmbia    William     Washington ฃlstoc*of    frซ-  William Easleviadc gov
Deptof     Etslay          ฐ   Columbia     „.,  	*	•—
Public Works
                                                                  8243
Solid Waits

^y^ JustoMme,
Cumberland
County
          Jim
          Bfencuen
                                                                  717
                                                      Pennsylvania  240-
                                                       Fennsytvtnu
                          Evfnt AdiTurustfaUon | Online Users | MissingFcinns j List of Transporters | List jf Recyclets |
                                        View User Log| Edit User Access Rights  | Contacts
                        U.S. Environmental Protection Agency
                                             > Figure 30 - List of Recyclers
                                                                                                        46

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6.11.1.6 View User Log

ADMIN users may view the "User Log" to determine which users have accessed the eCycling web
site along with the user's organization name, login date and time and logout date and time.
                                                     Uier Log
Usซ-
Terri Linger
Terri Linger
Tern Linger
Organization
DN American
D N Amencan
D N. American


2/20/2003 906:59 PM
2/26/2003 9-46-21 PM
                           Tern Linger     DN American
                           Tern Linger

                           Tern Linger

                           Tern Linger

                           Tern Linger

                           Tern Linger

                           Tern Linger

                           Tern Linger


                           Terri Linger

                           Tern Linger


                           JohnDailey
                           Bob Ernst
DN American

DN American

DM. American

DN. American

D N. American

D.N. American

D N. American


D N. American

D N. Amencan


aweg


aweg

HarfbrdCty
Recycling
2/27/2003946:57
AM

2/27/2003 1 49-33 PM

2/27/2003 2 57 36PM

3/4/2003 9.32 51 AM

3/4/2003 149 46PM

3/5/2003 3 23 18 PM

3/6/2003 9.55 44 AM

3/6/2003105227
AM

3A5/2003 12 4707PM

3/7/2003110738
AM
8/14/2003 9-37-05    8/14/20039-59-58
AM             AM

8/15/2003110313    8/15/200311-2354
AM             AM
                                                        9/5/2003 9 39 22 AM  9/5/2003 9 52 53 AM
                            Event Administration | Online Users | Missing Forms | List of Transporters | List of

                                  Re cyclers | View Usei LOR | Edit User Access Rights | Contacts
                       U.S. Environmental Protect Jon Agency AH!ซซ
                                            > Figure 31 - View User Log
                                                                                                   47

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EPA REGION III ECYCLING PROJECT USER'S GUIDE

6.11.1.7 Contacts Administration

The "Contacts Administration" page provides a list of every contact in the eCycling database
including transporters, recyclers and program sponsors. This is the only page in the eCycling web
site where a user may add, edit or delete a contact.
                                                               Contacts
                            Vdd a t ontuct
                              lOrEiiuzationlPOC
                           ... Envirocycle,  Joseph     „ „.  ,
                           M" Ine        Marine    Hsllrt"d

                               Lackawaima
                           h(lll ComitySohd Joyce Hllal, Scaranton
                               Waste
                               Authonty
                                         James
                                         Wood
""  C^y    ^'M"0"  L"-11
                                         BobEmst   BelAl1
                               Subtractions, Sarah
                               LLC
                                         Clyde
                       Baltimore
                       County
                       Recycling

                       Worcester
                       County
                       Public Works Ron Taylor  Newark
                       -Recyhng
                                                                 (570)
                                                     Pennsylvania   879-   mardone(ฎmatcQgroup com
                                                                 2862

                                                                 570-
                                                     Permsytvama   963-   lackswafgncx com
                                                                 410-
                                                     Masfachusetts 758-   iwoodt^rhendlynet
                                                                 6605

                                                                 CSOOT)
                                                     Aikansas     942-   Faula_moonfg!jbhittit corn
                                                                 0493

                                                                 (410)
                                                     Mttjrtmd     537-   RRochegamde state md us
                                                                 3314

                                                                 (410)
                                                     Mftiyiond     638-   none
                                                                 3417

                                                                 (301)
                                                     Muyland     924-   wilsonmanrungiBlfltsa com
                                                                 0605
                                                             Maryisnd
                                                                        (410)
                                                             Maryland     632-  landfiltaeiynet
                                                                        3177
                                                                                                       Oefcte
                       Solid Waste

                       ฃU^.™fy!f  Jซ*mMfflซ CaAsle
                       Cumbedand
                       County
                                                                        717-
                                                             Penns^Tama  240-  jcmiUejgjccpanet
                            Add x (ontuct
                            Event Administration | Online Users | MiSiingFortrLS | List of Transporters | List of Fecycle's | /lew User Log | Edil
                                                        User Acress RiRhls | Contucts
cwo'noni.ne com        U.S. Environmental Protection Agency
                                                                                           Polymer     I
                                                                                           Alliance Zonซ|
                                          > Figure 32 - Contacts Administration
                                                                                                          48

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EPA REGION III ECYCLING PROJECT USER'S GUIDE


6.11.1.8 Edit User Access Rights

This page allows an ADMIN user to assign access (or admin) privileges to registered users of the
eCycling web site.  There are three options to choose from when assigning ADMIN privileges.
"Read" access allows the user to view all event information in the database but not edit the
information. "Read" access does not permit the user to navigate to the "Administration" page.
The second type of access is "Edit" access. This option allows the user to edit event data but does
not allow access to the "Administration" page. The third type is "Admin", which allows the user to
edit all event data as well as navigate to the "Administration" page.
                               Usemame  First Name Last Name Admin Privilege

                              abrezin

                              adminO

                              creed

                              dailey

                              dadey2

                              eedownes

                              guest

                              readonly

                              rosenino

                              Steering

                              steph

                              tern

                              terns

                              HUNGER  Tern

                              tuser      tuser

                              Walter     Walter
                         Event Administration j Online Users | Missing Forms | List of Trinsporters | List of

                               Recyclers | View User Log | EditUsei Access Rights | Contacts
       Grc'ซnoni"neeom  U.S. Environmental Protection Agency *"'ป"ซ Zonซซซ
                                   > Figure 33 - Edit User Access Rights
                                                                                        49

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EPA REGION III ECYCLING PROJECT USER'S GUIDE

6.11.1.9 Enter Survey Results
The "Enter Survey Results" page allows an ADMIN user to enter the results of a participation
survey conducted at a specific event.
                          [AUegaay County - 4/2Q/2QQ2\

                          How did you hear about this event'
                           D Web page
                           D Word of mouth
                           D Newspaper ad
                           DemaJ
                           D Radio
                           D Other
                           DTVad
                           D Flyer

                          How far did you travel today to recycle your electronics1? (Give your best
                          estimate)
                           O < 5 miles
                           O 5-10 miles
                           O 11-20 miles
                           O > 20 miles
                          Are you a government employee'?
                           (3 Federal Government Employee
                           O State Govemement Employee
                           O Local Government Employee
                           OI am not a government employee
                           Event Administration j Online Users | Missing Forms | Lrst of Transporters | List of
                                 Recyclers | View User'Log | Edit User Access Rights | Contacts
       cซ.ono'ni'necom   U.S. Envi>onmซnta/ Protection Agency *""ปซซ•''*ฐ"ซKi
                                       > Figure 34 - Enter Survey Results
                                                                                               50

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6.11.2 Getting Started

The ADMIN user must select the appropriate link beside the Event in which they wish to Delete or
Edit. This page will allow the user to edit the selected record. If the owner of the event wishes to
update this information, the user will have to contact the system administrator.


611.3 Form Population

This form automatically populates with information upon user access. Data fields included on the
Administration page include:
Data Fields
Program/Event Sponsor
Retailer, Manufacturer, or Charity
project partners
City
State
County
Start Date
End Date
Description
Name used to identify the event. This
field will be used to populate the Event
Selection box on the Event Selection
page.
Optional field allowing the user to
associate the event with a specific
organization.
City where the event took place.
State where the event took place.
County where the event took place.
Date the event started.
Date the event ended.
6.11.4 Details


Sorting the Events
The ADMIN user can sort the event listing by clicking on any of the table headings. The table will
then sort the events listed by the column selected in ascending order.

Delete Link
This link allows the user to delete the selected event. The event will be removed from the table
automatically when the user clicks on the "Delete" link.  NOTE: The user will not be prompted for
confirmation of the removal.

Edit Link
This link allows the user to edit the selected event. Once the user selects the Edit link, the
corresponding event fields will appear in editable text boxes. The user may then update the
desired information. At this point, the user will be given the options to Update or to Cancel.

Update Link
This link allows the user to commit any changes made to the selected event. The event will be
updated automatically when the user clicks on the "Update" link.  The user will be returned to the
view-only Administration  page populated with the updated information.

Cancel Link
This link allows the user to cancel any changes made to the selected event. The user will
automatically be returned to the view-only Administration page when the "Cancel" link is clicked.

Prev Link
                                                                                    51

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          EPA REGION III ECYCLING PROJECT USER'S GUIDE
          This link allows the user to view the previous page of event listings. If the user is currently viewing
          the first page, this link will not be underlined.
          Next Link
          This link allows the user to view the next page of event listings.
          last page, this link will not be underlined.
If the user is currently viewing the
 7.0  System  Alerts  and  Validation
7.1 System Alerts

          The Administration Tool has been designed to provide as much help to the user as possible.
          System alerts occur whenever an action has been committed by the ADMIN user to confirm their
          action or notify them of something important.  The following confirmation alerts are built into the
          eCycling Administration site:

          7.1.1 Delete Event Alert

             Anytime event data is requested to be deleted from the database, the user will be prompted
             with a dialog box to be sure they would like to continue the Delete action. "OK" will continue
             the delete action, while "Cancel" will cancel the delete action. The following figure
             demonstrates this confirmation:
                     Microsoft Internet Explorer
                              Are you sure you want to delete this event?
                              [~QK"j [   Cancel   ]
                                  • Figure 35 - Delete Event


          7.1.2 Delete Contact Alert

              Anytime a contact is requested to be deleted from the database, the user will be prompted
              with a dialog box to be sure they would like to continue the Delete action. "OK" will continue
              the delete action, while "Cancel" will cancel the delete action. The following figure
              demonstrates this confirmation:
                                                                                      52

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           EPA REGION III ECYCLING PROJECT USER'S GUIDE
                               Are you sure you want to delete this contact?
                                               Cancel
                                    > Figure 36 - Delete Contact
7.2 System Validation
       When a user attempts to login into the eCycling site and fails, an alert is displayed on the page in red
       text that notifies him of the invalid usemame or password. The following figure demonstrates this
       validation alert:
                                                                                           53

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          EPA REGION III ECYCLING PROJECT USER'S GUIDE
                 eCyelhtg Forms Login
                 This recycling data collection system was developed as
                 part of an effort by eCycling partnership among EPA
                 Region III, Delaware, Maryland, Pennsylvania, Virginia,
                 West Virginia, and the District of Columbia to recycle
                 unwanted computers, computer equipment, and
                 televisions.

                 Environmental officials are encouraging more accurate
                 comparisons between computer and electronics recycling
                 programs across the country. You can use these  forms to
                 share information about your electronics recycling program
                 and submit a copy of your final results. Any information
                 you share will be used to analyze and characterize the
                 growth of electronics recycling in the United States.

                 Please note, however, that  submission of information is
                 entirely voluntary. When completed, this form provides a
                 very detailed overview of the financial costs and  material
                 results of your electronics collection program. For cost,
                 confidentiality, or contractual reasons, you may not wish
                 to collect all the data listed in the form. Please note that
                 there are absolutely no regulatory implications to  the data
                 that you are providing. In return for your information, we
                 will provide you with the overall results of the national
                 data analysis upon its completion.
                                                                  Current Members Loฃin Hire:
Username: test
Password:
Invalid Useniime or Password.
  Mew Members Register Here I
        Quick Stats!
Total No. of Brents: 52
Total Pewtds Collected: 4,515,426
             Afore Olack Stats...
                                  U.S. Environmental Protection Agency
                                                > Figure 37 - Validate Login
8.0  Tables  and  Figures
              Figure 1 - User Menu (left) and Admin Menu (right)	8
              Figure 2 - Report Menu	10
              Figure 3 - Total Volume By State	11
              Figure 4 - Total Volume By Unit Type	12
              Figure 5 - Total Units	13
              Figure 6 - Volume of Material Recyled vs Disposed	14
              Figure 7 - Volume by Sony/Panasonic/Sharp	15
                                                                                                54

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   Figure 8 - Waste Per Participant	16
   Figure 9-Total Commodities Recovered	17
   Figure 10-Total Participation by State	18
   Figure 11 - Average Transportation Cost	19
   Figure 12-Survey Results	20
   Figure 13 - eCycling Summary Data	21
   Figure 14 - Login Page	22
   Figure 15 - First User Registration Page	23
   Figure 16-Second User Registration Page	24
   Figure 17 - Event Selection Page	26
   Figure 18 - Event Registration Page	28
   Figure 19 - Form Selection Page	30
   Figure 20 - Contact Information Page	32
   Figure 21 - Form Selection Page	34
   Figure 22 - User Information Page	36
   Figure 23 - Change Password Page	38
   Figure 24 - Logout Page	39
   Figure 25 - Administration Page	41
   Figure 26 - Event Administration	42
   Figure 27 - Online Users	43
   Figure 28 - Missing Forms	44
   Figure 29 - List of Transporters	45
   Figure 30 - List of Recyclers	46
   Figure 31 - View User Log	47
   Figure 32 - Contacts Administration	48
   Figure 33 - Edit User Access Rights	49
   Figure 34 - Enter Survey Results	50
   Figure 35 - Delete Event	52
   Figure 36 - Delete Contact	53
   Figure 37 - Validate Login	54
                                                                            55

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