9242201B
    Emergency
Response Cleanup
Services Contracts
      (ERCS)
USERS' MANUAL
  OSWER Directive 9242.2-01 B
         EMERGENCY RESPONSE DIVISION
     OFFICE OF EMERGENCY AND REMEDIAL RESPONSE
       U.S. ENVIRONMENTAL PROTECTION AGENCY
           WASHINGTON, D.C. 20460

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                                       OSWER Directive 9242.2-01B
                              NOTICE
The information   in   this  document  has  been  funded,  wholly  or
in part,  by the  United  States  Environmental  Protection  Agency
under Contract  No.  68-01-7376 to  Booze,  Allen  &  Hamilton.   It
has been  subject  to  the  Agency's    review  process and  has  been
approved for publication as an EPA document.

The policies  and  procedures   established  in  this document  are
intended  solely   for  the   guidance  of  Government  personnel.
They  are   not   intended,  and  cannot  be  relied  upon  to  create
any rights,  substantive  or   procedural,  enforceable   by   any
party  in   litigation with  the  United  States.   The Agency  re-
serves the  right   to   act  at variance  with these policiea  and
procedures and to change them at  any time without public
not ice.
                                11

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                       TABLE   OF   CONTENTS
                                                                          Page
                                                                         Number
LIST OF ACRONYMS
                                                                            IX
   I.   INTRODUCTION
  1-1
        1.  Structure of the Users'  Manual
        2.  Using the Manual
  1-2
  1-4
  II.   SCOPE AND PROVISIONS OF THE CLEANUP SERVICES CONTRACTS
 II-l
        1.  Contract Background Information
            1.1 ERGS Zone Contracts
            1.2 ERCS Regional Contracts ("Mini-ERCS")
        2.  Contract Services, Resources and Requirements
            2.1 Cleanup and Response Related Services
            2.2 Program Management Activities
        3.  Miscellaneous Contract Requirements
            3.1 Liability
            3.2 Publicity and Confidentiality of Information
            3.3 Conflict of Interest
            3.4 Chain of Custody/Document Control
 II-2
 II-4
 II-5
 II-7
 II-l
 11-17
 11-22
 11-22
 11-27
 11-28
 11-29
 III.   CONTRACT MANAGEMENT:   ROLES AND RESPONSIBILITIES
III-l
        1.  Relationship Between EPA Headquarters and Regional Offices   III-2
        2.  Contract Management Structure Within EPA Headquarters        III-5
            2.1 Zone ERCS Project Officer                                III-5
            2.2 Contracting Officer                                      III-6
        3.  Contract Management Structure Within EPA Regional Offices    III-7
            3.1 ERCS Deputy Project Officer (DPO)                        III-8
            3.2 Ordering Officers                                        III-9
            3.3 Regional Project Officer                                 111-10
                                     ill

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                                                   OSWER Directive  9242.2-01B
                                                                      (10/87)
                     TABLE   OF   CONTENTS
      4.   ERGS Contractor Management Structure
          4.1 Program Manager
          4.2 Response Manager
                                                                 Page
                                                                 Number
                                                                 III-ll
                                                                 III-ll
                                                                 111-13
IV.    PROCEDURES FOR INITIATING AND MANAGING CONTRACTOR RESPONSE
      SERVICES
                                                                  IV-1
      3.
      4.

      5.
      6.
    ERGS Contractor Selection                                     IV-2
    1.1 Initial Screening                                         IV-5
    1.2 Selection Criteria Definitions                             IV-5
    1.3 Using the Selection Criteria                              IV-8
    1.4 Documentation of Contractor Selection Decisions           IV-26
    1.5 Zone Crossovers                                           IV-26
    Delivery Order Preparation and Processing                     IV-27
    2.1 Oral Delivery Orders                                      IV-27
    2.2 Delivery Order Completion and Processing Instructions     IV-29
    Delivery Order Modifications                                  IV-36
    Notice of Failure to Perform or to  Make Progress in           IV-36
    Performance ("Cure Notice")
    Notices Regarding Work Stoppages ("Stop Work Orders")          IV-41
    Project Site Files                                            IV-44
 V.
PROJECT MONITORING AND FINANCIAL MANAGEMENT
V-l
      1.  Daily.Project Tracking
          1.1 Defining Contractor Activity
          1.2 Monitoring Contractor Progress
          1.3 Reviewing Project Status
      2.  Monthly Invoice Certification
          2.1 Distributing the Invoice Package
          2.2 Verifying Invoice Charges
          2.3 Documenting Questionable Charges
                                                                   V-4
                                                                   V-4
                                                                   V-5
                                                                   V-10
                                                                   V-12
                                                                   V-12
                                                                   V-13
                                                                   V-13
                                    IV

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                                                    OSWER Directive 9242.2-01B
                                                                       (10/87)
                       TABLE   OP   CONTENTS
           2.4 Certifying the Invoice
           2.5 Submitting the Invoice for Processing
       3.  OSC and Contractor Reporting Requirements
           3.1 OSC Reporting Responsibilities Under ERCS
           3.2 ERCS Contractor Reporting Requirements
                                                                  Page
                                                                 Mumber
                                                                   V-13
                                                                   V-15
                                                                   V-15
                                                                   V-16
                                                                   V-16
 VI,
AWARD FEE PERFORMANCE EVALUATION PLAN
VI-1
       1.  The Award Fee Process                                         VI-2
       2.  Preparation of Performance Event Reports                      VI-7
           2.1 Organization, Roles and Responsibilities                  VI-7
           2.2 Preparation of Award Fee Performance Event                VI-9
               Reports
       3.  Preparation of the Summary Evaluation Package                 VI-14
           3.1 Project Officer (Evaluation Coordinator)                  VI-14
           3.2 The Summary of Performance Evaluation Reports             VI-15
       4.  Performance Evaluation Review and Award Fee Recommendation    VI-17
           4.1 The PEB                                                   VI-17
           4.2 Award Fee Computation                                     VI-19
VII.   INTERACTIONS WITH OTHER EPA SUPERFUND PROGRAM
       CONTRACTORS AND FEDERAL, STATE,  AND LOCAL AGENCIES
                                                                 VII-1
       1.   Superfund Contractors                                        VII-2
           1.1 Technical Assistance Team (TAT)  Contractors              VII-4
           1.2 Underground Storage Tanks (UST)  Program                  VII-4
           1.3 Remedial Planning (REM)  and Field Investigation          VII-5
               Team (FIT) Contractors
           1.4 Technical Enforcement Support (TES)  Contractors          VII-7
           1.5 Contract Laboratory Program (CLP)                        VII-3
           1.6 Response Engineering and Analytical  Contract (REAC)      VII-9
                                      v

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                                                     OSWER  Directive  9242.2-0IB
                                                                        (10/87)
                       TABLE   OF   CONTENTS
        2.   Other Federal Agencies
            2.1 U.S.  Coast Guard (USCG)
            2.2 Other Federal Agencies
        3.   State and Local Government Agencies
                                                          Page
                                                         Number
                                                         VII-9
                                                         VII-9
                                                         VII-11
                                                         VII-11
APPENDIX A -    ERCS ZONE CONTRACTS STATEMENT OF WORK
                                                           A-l
APPENDIX B -    RESPONSE TIME LIMITS (ERGS ZONE CONTRACTS)
                                                           B-l
APPENDIX C -
DESCRIPTION OF ALLOWABLE AND UNALLOWABLE CONTRACTOR
CHARGES
C-l
APPENDIX D -
RCRA CONTACTS - COMPLIANCE STATUS OF RCRA DISPOSAL
FACILITIES
D-l
GLOSSARY
BIBLIOGRAPHY
                                      VI

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
                       INDEX   OF   EXHIBITS
  1-1   Contract Management Components  and Users'  Manual  Organization

 II-l   ERCS Contracting Network at  a Glance

 II-2   Representative Cleanup Activities at ERCS  Responses

 II-3'   ERCS Zone Contractor Professional and Technical  Personnel
        Requirements

 II-4   Protective Equipment Types,  by  Levels

III-l   ERCS Contract Management Structure

 IV-1   Initiation of Contractor Response Services

 IV-2   ERCS Contractor Evaluation Form

 IV-3   ERCS Contractor Selection:   An  Illustrated Example

 IV-4   ERCS Contracts Delivery Order Elements

 IV-5   Delivery Order for Emergency Response Cleanup Services

 IV-6   Amendment of Solicitation/Modification of  Contract (SF 30)

 IV-7   Notice  of Failure to Perform or to Make Progress  in Performance
        ("Cure  Notice")

 IV-8   Notice  Regarding Work Stoppage  ("Stop Work Order")

 IV-9   Removal Site File Structure

 IV-10   Documents for Removal Actions

  V-l   Project Monitoring and Financial  Management

  V-2a   Contractor Personnel Report

  V-2b   Contractor-Owned Equipment/Materials Report

  V-2c   Subcontractor Report

  V-2d   Instructions for Completing  EPA Form 1900-55
 Page
Number

  1-3

 II-3

 II-9

 11-12


 11-23

III-3

 IV-3

 IV-9

 IV-14

 IV-30

 IV-31

 IV-37

 IV-39


 IV-42

 IV-45

 IV-48

  V-3

  V-6

  V-7

  V-3

  V-9
                                     VII

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                                                    OSWER Directive 9242.2-0IB
                                                                       (10/87)
                      INDEX   OF   EXHIBITS
  V-3  Documenting Questionable Charges - Sample Memorandum

  V-4  ERGS Contractor Performance Summary

  V-5  Required Contractor Reports

  V-6  The CERCLA Off-Site Disposal Report

 VI-1  The Award Fee Process

 VI-2  CPAF Contract Individual Performance Event

 VI-3  ERCS Performance Evaluation Criteria

 VI-4  Summary of Performance Event Reports

 VI-5  ERCS Performance Evaluation Board

VII-1  ERCS Contractor Interactions with Superfund Contractors
       and Other Agencies
 Page
Number

  V-14

  V-17

  V-19

  V-21

 VI-3

 VI-10

 VI-12

 VI-16

 VI-18

 VII-3
                                     Vlll

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
BOA
CEAT
CERCLA
CLP
CPAF
CWA
DPO
ERD
ERGS
FIT
HSCD
HSED
LUST
MSHA
MCP
ME 1C
MIOSH
MPL
OERR
3SC
OSHA
OUST
OWPE
PCMD
PO
POLREPs
QAMS
RCRA
REM
SARA
SMO
TAT
                LIST OF ACRONYMS
Basic Ordering Agreement
Contractor Evidence Audit Team
Comprehensive Environmental Response, Compensation, and
Liability Act of 1980 (P.L. 96-510), as Amended by the
Superfund Amendments and Reauthorization Act of 1986 (SARA)
Contract Laboratory Program
Cost-Plus-Award-Fee
Clean Water Act
Regional ERCS Deputy Project Officer
Emergency Response Division
Emergency Response Cleanup Services Contracts
Field Investigation Team Zone Contracts
Hazardous Site Control Division
Hazardoud Site Evaluation Division
Leaking Underground Storage Tank Trust Fund
Mine Safety and Health Administration
National Contingency Plan
National Enforcement Investigations Center
National Institute of Occupational Safety and Health
National Priorities List
Office of Emergency and Remedial Response
On-Scene Coordinator
Occupational Safety and Health Administration
Office of Underground Storage Tanks
Office of Waste Programs Enforcement
Procurement and Contracts Management Division
Headquarters ERCS Project Officer
Pollution Reports
Quality Assurance Management Staff
Resource Conservation and Recovery Act of 1978 (P.L. 94-580]
Remedial Planning Contracts
Superfund Amendments and Reauthorization Act of 1986
Sample Management Office
Technical Assistance Team
                                      IX

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                          LIST OF ACRONYMS (Continued)

TDD             Technical Direction Document
TES             Technical Enforcement Support Contracts
USCG            U.S. Coast Guard
UST             Underground Storage Tanks

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                    CHAPTER  I
                                  INTRODUCTION
    The  U.S.   Environmental   Protection  Agency   (EPA)   has   established  a
contracting  network  of Emergency Response Cleanup  Services  (ERCS)  contractors
to  support  the Superfund  removal program.   The ERCS  contracts  are used to
procure  services   necessary  to   respond  to  hazardous  substance  releases or
threats of releases,  including releases at "known" hazardous substance sites.

    The  purpose of  this users'  manual  is  to  establish  a  standard  set  of
operating  and management procedures  to assist  EPA Headquarters  and Regional
personnel, and  personnel  from  other  Federal agencies (e.g.,  U.S.  Coast  Guard)
authorized to  use  the  ERCS  contracts,  in using the  contracts  efficiently and
effectively.   In addition, the users'  manual discusses coordinating  the  use of
the  ERCS contracts  with other  entities  involved  with  the  Superfund  program
(e.g.,  the  Superfund remedial  program  and interactions  with state  and  local
governments).

    In  addition to  providing a  reference for using  the ERCS  contracts,  the
manual can be used to  train  and/or  inform parties-who regularly interact with
or who are interested in the  ERCS program including:

         Existing  or  new  EPA  or  other  Federal  personnel  responsible  for
         management of the ERCS contracts

         EPA  personnel   from  other  parts  of  the   Superfund  program  (e.g.,
         remedial,    enforcement,   state  coordination,    community   relations,
         financial  management)

         Federal,  state and  local officials and their contractors.

The remainder of the introduction describes  the structure of  the  manual  and
briefly discusses  instructions for its use.
                                      1-1

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                                                     OSWER Directive  9242.2-0IB
                                                                        (10/87)
1.  STRUCTURE OF THE USERS'  MANUAL

    The users' manual places  into perspective the key relationships  among  the
basic components required to  manage  and implement a  removal  action through use
of services (e.g.,  personnel,  equipment, and materials) provided under  each of
the ERGS contracts.  A  summary  of the  contract management components required
is illustrated in  Exhibit  1-1.    The  users'  manual  has  been organized around
these components.  A brief  description of the contents of each of  the chapters
is provided below:

    Chapter  II  —  Scope  and  Provisions  of   the  Cleanup  Services  Contracts
    describes  general   contract  background  information;   the    terms   and
    conditions of  the  contracts  and  contractor  requirements;  the  contract
    Statement of Work;  and contractor resources and responsibilities.

    Chapter  III  —  ERGS  Contract   Management:   Roles   and  Responsibilities
    highlights the  organization  and  key  management  roles,  responsibilities,
    and  interactions  of  Federal  and  contractor  personnel  (e.g.,  Project
    Officer,  Contracting   Officer,    Deputy   Project   Officers,    OSCs,   and
    contractor Program and Response Managers).

    Chapter  IV  —  Procedures  for   Initiating  Contractor  Response  Services
    discusses contractor selection criteria, the preparation  and processing of
    Delivery  Orders,  Delivery  Order  modifications,  Stop  Work  Orders,  and
    Project Site Files,  and includes detailed instructions for the  completion
    of all required forms.

    Chapter  V —  Project  Monitoring  and  Financial  Management emphasizes  the
    procedures  for  monitoring  services  performed   by   the   contractor  and
    certifying   invoices   submitted    for   payment,   including   daily  project
    tracking and reporting requirements of the OSC and contractor.

    Chapter  VI  — Award  Fee  Performance  Evaluation Plan describes  the award
    fee process, the  roles  and responsibilities of OSCs, DPOs and Headquarters
    personnel  in implementing  the award fee  process,  and the  specific forms
    and procedures that are to be used  in evaluating contractor performance.

                                       1-2

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                                                           OSWER Directive 9242.2-01B
                                                                                (10/87)
                                     EXHIBIT 1-1
                         Contract Management Components
                           And Users'  Manual Organization
                                       CHAPTER in
                               ERCS CONTRACT MANAGEMENT:
                                BOLES  AND RESPONSIBILITIES
CHAPTER IV
)CEDURES FOR
'ING CONTRACTOR
ONSE  SERVICES
                                  flCX£S 4 ReSPONSIBtSTES
                                       COtrmACTOH PERSOJVfiL
                                       CHAPTER II
                                SCOPE AND PROVISIONS  Of
                             THE CLEANUP  SERVICES CONTRACTS
                               TRACKJNQ CONTRACTOR RESOURCE
                                  Unj2AT)OH AND APPROVING
                                   CONTRACTOR PAYMENTS
        CHAPTER VI
      ERCS AWARD FEE
PERFORMANCE EVALUATION PLAN
                                       CHAPTER V
                                  PROJECT  MONITORING
                                AND  FINANCIAL  MANAGEMENT
                                         1-3

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                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
    Chapter VII  —  Interactions With  Other EPA Superfiind Program  Contractors
    and Federal, State and  Local Agencies  briefly summarizes the functions  of
    other  Superfund  contracts;  the  situations  in which  the ERCS  contractors
    may  interact  with other  Superfund  contractors  or  military  or  civilian
    entities;   and  basic   guidelines   to   follow to   help   coordinate   their
    interactions.

    The  last  chapter  (Chapter  VII)  is  included  as  a  reference  for  ERCS
contracts  users for  coordinating  their  efforts with  other  EPA  offices  or
divisions  and other  agencies involved  with the  Superfund  program.   However,
the  chapter  does   not   discuss  specific  procedures   concerning  Superfund
programmatic requirements (e.g., procedures  for OSCs  to  follow  in requesting
funding  authorization  from  EPA  Headquarters).   For more  detail  on  these
subjects,  users  should  consult current  guidance  documents  specific  to  those
areas.    Suggested  references  available  as  of  this  printing are  listed  in the
bibliography.
2.  USING THE MANUAL

    The ERCS contracting  network  consists  of two groups of  contractors:   four
(4)  ERCS  zone  contracts,  and  several  separate   ERCS   Regional   contracts
("Mini-ERCS").   The  types of  cleanup  services both  groups  of  contractors are
required to  provide  are  essentially  identical.   However,   differences  between
the  two groups  of  ERCS  contracts  do exist,  particularly  with  respect  to
quantities  of  contractor  resources, geographical  coverage, and  response-time
requirements.   Similarities   and  differences  between  the   two  groups  of
contractors  are  highlighted   in  Chapter  II.    The   management  and  operating
procedures  described in  the  following  chapters of the manual are applicable to
the use of contractors from either group.  Variations in procedures  used  for a
specific group are noted appropriately.

    The information  contained  in  the manual has been organized to permit OSCs,
DPOs,  ERCS  contractor  personnel and other Superfund  contractors  involved with
the  removal program (e.g.,  TAT contractors)  to have easy  access to specific
                                      1-4

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
procedures pertaining  to  ERGS contract management.  Each  chapter  is separated
by a tab labeled with  the area  of contract management covered  in  the chapter.
Following the  tab is  a table of contents indicating the  pages  where detailed
discussions of specific procedures and forms can be found  in  the  chapter.   The
loose leaf format  will facilitate updating and will enable users to supplement
the  text  with  notes  and  pertinent  references  appropriate  to  their  own
activities.
    The  remainder  of this  manual  describes the  procedures to  be  followed by
Federal personnel  in  using the  ERGS  contracts.  The  first topic,  "Scope  and
Provisions of the  Cleanup  Services Contract,"  highlights the services that can
be obtained through the ERGS contracts, and  contractor  resources,  requirements
and responsibilities.
                                      1-5

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                                                 DSWER Directive 9242.2-01B
                                                                    (10/87)
                               CHAPTER II


                   SCOPE AND PROVISIONS OF THE CLEANUP

                           SERVICES CONTRACTS


                               KEY TOPICS
                                                                      Paqe
Contract Background Information
ERGS Zone Contracts
 II-2
 II-4
ERCS Regional Contracts ("Mini-ERCS")
Contract Services, Resources and Requirements
Cleanup and Response Related Services
 II-5
 II-7
 II-7
Program Management Activities
Miscellaneous Contract Requirements
Liability
Publicity and Confidentiality of Information
Conflict of Interest
11-17
11-22
11-22
11-27
11-28
Chain of Custody/Document Control
11-29

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   CHAPTER II
                      SCOPE AND PROVISIONS OF THE CLEANUP
                               SERVICES CONTRACTS
    The U.S.  Environmental  Protection Agency  (EPA)  and  the  U.S. Coast  Guard
(USCG) have  management  responsibility for  all Federally funded  emergency and
removal cleanup  operations  at  oil  and hazardous  substances  releases.   To
provide  implementation  support  to  EPA  and  USCG,   the  Agency  employs  an
Emergency Response Cleanup Services  (ERCS)  contracting network which  consists
of  two  groups  of  contracts:   four  (4)   ERCS zone  contracts,  and  several
separate ERCS Regional contracts.*   These  two groups of  contracts  are similar
in terms of  the  types  of services provided by each,  but differ with respect to
quantities  of contract  resources,   geographical  coverage,  and  response-time
requirements.  The  ERCS  contracts  replaced the Interim  Emergency  Procurement
Procedures under which removals  had been conducted in  the  early  years of the
Superfund program.

    As  illustrated   in   Exhibit   II-l,   this  chapter   describes  pertinent
oackground  information,  and  the  technical  scope of  services, resources,  and
requirements  of  the  contracts  awarded under the  ERCS contracting  network.
Similarities  and  differences  between the  two  groups  of  ERCS  contracts  are
described in the following section.

1.  CONTRACT BACKGROUND INFORMATION

    The  following  sections  highlight  background  information applicable  to
contracts awarded under  the  ERCS contracting  network and  include  discussions
of  the   types   of   contracts,  periods  of  performance,  and  other  general
descriptive  information pertaining to the contracts.
    The ERCS Regional contracts are also known as Mini-ERCS.
                                      IT-2

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                                               OSWER Directive 9242.2-01B
                                                                    (10/87)
                         EXHIBIT 11-1

            ERGS Contracting Network at a Glance
                            ERGS
                       CONTRACTING
                         NETWORK
ZONE CONTRACTS
4 GEOGRAPHIC ZONES

1 • REGIONS I - III
2 - REGION fV
3-REG ION V
4 - REGIONS VI - X
     REGIONAL
    CONTRACTS
 CONTRACTS TO PROVIDE
 ADDITIONAL RESPONSE
 CAPACITY AT SPECIFIC
 LOCATIONS
                      TECHNICAL SCOPE
                  • CONTAINMENT & COUNTERMEASURES
                  • CLEANUP. MfTIGATION, DISPOSAL
                  • ANALYTICAL SERVICES
                  •SITE RESTORATION
 REQUIREMENTS/
   RESOURCES
 ZONE CALL CENTERS
 RESPONSC-TIME LIMITS
 EMERGENCY RESPONSE
 PERSONNEL, EQUIPMENT.
 MATERIALS
RESPONSIBILITIES
ZONE MANAGEMENT
RESPONSE MANAGEMENT
TRAINING
HEALTH & SAFETY
QUALITY ASSURANCE
RECOflOKEEPtNG/REPORTING
                              II-3

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                                                OSWER Directive  9242.2-01B
                                                                    (10/87)
1.1  ERGS Zone  Contracts

     Type of Contract

          An indefinite quantity,  fixed rate, cost-plus-award-fee  (CPAF),
     Delivery  Order   contract   has   been  awarded  to  provide   emergency
     response cleanup  services  for  each  of  the  following four  zones:

          Zone  1  - EPA Regions  I -  III
          Zone  2  - EPA Region  IV
          Zone  3  - EPA Region  V
          Zone  4  - EPA Region  VI -  X.

     This type of contract provides for the  furnishing  of an  indefinite
     quantity,  within  stated  limits,  of specific  services,  equipment  and
     materials  during  the contract  period.    The   delivery  of  cleanup
     services  will be  scheduled   by   the  placement of  orders  to  the
     contractors.   In  order  to retain and  manage  the   distribution  of
     cleanup personnel,  equipment   and  materials  required,  each  contract
     also provides for a  management effort  that  will  be  performed  on  a
     cost-plus-award-fee   basis.   The  management  effort   encompasses  all
     managerial,    financial,    administrative    and    clerical    functions
     necessary to  support  and  track performance of the program.   Included
     in  the  management  effort are  a  24-hour  (ZONE) Call  Center  and  a
     Quality Assurance Program.

          Each contract  provides  that  the Government will order  a  stated
     minimum quantity  of  services, and  that the  contractor  will  furnish
     the  minimum  and  any additional quantities,  not to exceed  a  stated
     maximum.  The minimum amounts represent  the  Government's  obligation
     and  are  in  addition  to  estimated  costs  and  fees negotiated for  the
     management effort  associated  with   each  contract.   They are also  in
     addition to  the  amounts  included  in the Award Fee Pool  for each zone
     (discussed in Chapter VI).
                                  II-4

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     Period of Performance

          The base period  for  each ERGS Zone contract is one year from the
     effective  date,  with  options  to  extend  the  contract  for  three
     additional one-year terms.

     Zone Crossover

          An ERGS Zone  contractor  may be used to support Federal OSCs in a
     Zone other  than the  contractor's  assigned  geographical Zone.   Zone
     crossovers may occur in situations such as the following:

               The  contractor  has   an  actual,   potential,  or  apparent
               conflict of interest in conducting a specific removal action

               The stated  maximum  quantity of  services  from a  specific
               Zone contractor has  already been ordered

               The Government  determines that  it  is  in  its  best interest
               to use the services  of an alternate Zone contractor.

     Any use of  one  contractor by  an EPA Region in  another Zone  must  be
     coordinated  by  the  appropriate  ERGS  DPOs,   Project  Officer,  and
     Contracting Officer (See  Chapter IV, Section 1.5, for  Zone  crossover
     procedures).*

1.2  ERGS Regional Contracts ("Mini-ERCS")

     The Agency  also is in  the  process of awarding  several  separate ERGS
contracts to provide  the  Regions  with  additional  contractor  resources  to
With the  award of  several  ERGS Regional  contracts  to provide  additional
quantities of  contractor  resources within  a Zone, there probably  will  be
no need  for  Zone crossover.   However,  the  Zone  crossover provision  will
stay in effect  throughout  the  period  of performance of the  Zone contracts
as a safeguard against response resource shortages within  Zones.

                                 TI-5

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
conduct  removal   actions.   Like  the  Zone  contracts,  the  ERGS  Regional
contracts  are  indefinite  quantity,  fixed  rate,  CPAF  Delivery  Order
contracts,  and  each  ERGS  Regional  contractor  is  responsible  for  both
response-related and program-management-related services  (e.g.,  contractor
response preparedness).  Moreover,  the  contract Statements of Work for the
Zone  contracts and  Regional   contracts are  essentially  identical.   The
primary  differences  between the  two groups of contracts  are  with respect
to quantities of contractor resources, geographical coverage,  and response
time requirements.

     Differences  or   limitations   of   the  ERGS  Regional  contracts*  as
compared to the ERGS Zone contracts include:

          Quantities  of   resources   available   provide  a   more  limited
          response capacity

          Required geographical coverage of response  services is localized
          with respect to EPA Regions

          Required response time limits vary

          Underground Storage Tank (UST) cleanup services are not covered

          Services  for  oil   spill  response  are  not   available  under
          Mini-ERGS.

The remainder  of  the  chapter highlights contractor services, resources and
requirements   applicable   to   both  Zone  and  Regional   ERGS  contracts.
However,  the  reader should keep  in mind the differences  in the scope and
provisions of the two groups of ERGS contracts as cited above.
It  is  expected that  all  ERGS contractors will be  used  to conduct removal
actions.   Guidance  on the  selection of  ERGS  contractors  is  presented  in
Chapter IV.
                                  II-6

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         In addition  to  the Zone  and Regional  contracts,  EPA  is  considering
    the possibility of developing  site-specific  contracts for sites that  have
    longer lead times  (i.e., at  least four months).   Specific details  on these
    contracts will be provided  when they become available.

2.  CONTRACT SERVICES, RESOURCES AND REQUIREMENTS

    The  following sections  describe  the   required  contractor  resources  for
cleanup  and  response  related  services  and  for  program-management-related
services.

    2.1  Cleanup and Response Related Services

         Each ERGS contractor is  required to provide ail  personnel,  equipment,
    and  materials  to  conduct  removals  in  response  to  oil   or  hazardous
    substances  releases  within  specific  time  limits and  according  to  the
    Statement  of  Work  contained  in  a Delivery Order.    (Responses  to  oil
    releases  normally will  be  conducted   under  the   USCG's  Basic  Ordering
    Agreement  [BOA]  contracting  system   for  implementing  responses  under
    Section 311 of  the CWA. )   Under the direction of  the OSC,  the  contractor
    must provide  any services  that  may be  required to  mitigate  or eliminate
    any hazard or  damage  to the environment resulting  from such  releases.   The
    sections  below  describe the  technical  scope of  services  and  contractor
    resources and  responsibilities  each ERGS contractor is required to  fulfill.

         Technical Scope  of Services

              The  ERGS contractor  may be  requested  to perform  the  following
         types of  activities in completing  a removal  action:*
    The ERGS zone contract Statement of Work is  included in Appendix A.

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                                  OSWER Directive 9242.2-01B
                                                     (10/87)
Containment  and  Counter-measures —  The  contractor will  be
required to take  the necessary defensive actions at a spill
or  release  site  to  contain  the   pollutant  in  order  to
protect  public  health  and  welfare  and  the   environment.
Exhibit  II-2  lists  typical defensive actions that  might  be
taken in response to a release.

Cleanup, Mitigation and Disposal —  Physical collection and
temporary   storage   of   pollutants  may   be   undertaken
following,  or  in  lieu   of,   treatment   action.    Example
collection methods  are  listed in Exhibit  II-2.   Actions  to
recover  a  pollutant  from  affected  media include the  use  of
chemicals  for  flocculation,  coagulation,  neutralization and
separation as  well  as other methods listed in  the  exhibit.
Following    removal    and/or    temporary   storage,    any
contaminated  material must  be   disposed of  in  accordance
with  all appropriate Federal,  state and local  regulations.
The   OSC  must   consult   "Procedures   for  Planning   and
Implementing   Off-Site   Response   Actions,"   May  6,   1985
(Memorandum    from   Jack   McGraw,    Acting    Assistant
Administrator,  to  Regional   Administrators,  Regions  I-X).
The OSC  has  the  option to accomplish disposal  through  this
contract  or  through other   contractual  mechanisms  at  the
OSC's  discretion.    The   contractor  is   responsible   for
obtaining   all   necessary   transportation  and   disposal
permits.   EPA will appear on  the manifest as the generator.

Restoration  —  The   contractor  is  required  to  repair  or
replace  material damaged during the removal and to  restore
the damaged  environment to  as near pre-emergency conditions
as  possible.   Examples  of such actions include:  regrading,
soil  replacement,  reseeding  or  replanting, and  restocking
fish  and wildlife.
                   II-8

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  EXHIBIT II-2
               REPRESENTATIVE CLEANUP ACTIVITIES AT ERGS RESPONSES
Defensive Actions to Protect Public Health and the Environment

         Sampling  and  analysis   to  determine  the  source  and  spread  of  the
         pollutant and disposal options

         Containing the  release   at  its  source  and  preventing  further acute
         flow of the pollutant

         Controlling the source of discharge

         Restraining the spread of the pollutant by the use of chemicals

         Placing physical barriers to deter the spread of the pollutant

         Constructing slurry trenches

         Placing diversionary booms

         Moving earth

         Handling drums

         Containerizing pollutants

         Diverting streams

         Keeping wildlife away from polluted areas

         Controlling upstream water discharge

         Providing temporary alternative drinking water supplies

         Providing temporary relocation for residents (with FEMA support)

         Providing traffic and crowd controls

         Providing security

         Executing damage control or salvage operations

Physical Collection and Temporary Storage

         Flushing  contaminants  from  the  area,   followed  by  collection  and
         holding
                                      II-9

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                            EXHIBIT II-2 (continued)

         Skirraning materials from the surface of water

         Washing soils;  collecting and storing recovered material

         Pumping contaminated groundwater,  with subsequent storage

         Segregating waste chemicals at uncontrolled hazardous waste sites

Recovery of Pollutant from Affected Media

         Using  chemicals  for  flocculation,  coagulation,  neutralization  and
         separation

         Using biological treating agents

         Treating affected water and soil physically and chemically

         Using specialized equipment, such as mobile carbon treatment systems

         Aerating affected media to selectively release volatile components

         Fixing and treating the polluted media in place

         Salvaging or destroying vessels

         Decontaminating or destroying contaminated equipment and facilities

         Arranging for disposal or destruction technology

         Incineration on-site

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                                            OSWER Directive 9242.2-01B
                                                               (10/87)
          Analytical  —  Sample  collection,  storage,  transportation,
          analysis  and  disposal  are  to  be   provided  on  a  quick
          response  basis  (24 hours  or  less as specified by  the OSC,
          unless  the  OSC decides  on a longer  time frame).   On-site
          and off-site  analytical  activities are  required  to provide
          chemical  and  physical  analyses,  including  but not  limited
          to   on-site   compatibility  testing,   pH,    flash   point,
          oxidation/reduction, organic  vapor  analysis,  TOC  sulfide
          and TOC phenols.

Contractor Resources

     The  ERCS  contractor   is  required  to  provide  all  personnel,
equipment  and materials necessary  to  conduct  removals of  oil  and
hazardous  substances.   Hours  or quantities  of personnel,  equipment
and materials will  be  ordered as required to  implement  site-specific
removals.  Personnel,  equipment  and materials must be  made available
to any location within the  time limits established  for each zone.

          Staffing Requirements  — A list of  types or  personnel  (by
          discipline)  that  the contractor  is  required  to  provide is
          shown in Exhibit  II-3.   The fixed rates  for  different  labor
          categories for the base year  and each  option year of  the
          contract will be  provided  to ERCS contracts'  users as  the
          contracts are awarded.

          Equipment and  Material Requirements  —  Rapid  response  and
          non-rapid response  equipment  and material  types  which  the
          contractor must  provide  within required  time  frames should
          be specified in the Delivery Order.

     Fixed ordering and oilling rates  for equipment  and  materials
shown  in  the exhibit will  be provided as  each contract  is  awarded.
These rates will be used for pro]ecting costs  of removals.
                            n-i:

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                              EXHIBIT II-3
 ERGS ZONE CONTRACTOR PROFESSIONAL AND TECHNICAL PERSONNEL REQUIREMENTS
Professional

Supervisor (Response Manager)
Engineer, Chemical
Chemist, Organic
Industrial Hygienist/Safety Engineer
Hydrogeologist

Technician

Foreman  (hazardous waste response)
Cleanup Technician (hazardous waste response)
Laborers
Equipment Operator
Truck Driver
Lab Technician
Welder
Electrician
Mechanic
Carpenter
Explosives Specialist
Security Guard
Field Clerk/Typist

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                                            OSWER Directive 9242.2-01B
                                                               (10/87)
Contractor Resoonsibilities
          Required  Response  Times —  Rapid response  time  personnel,
          equipment,  and  materials  must  be  made  available  by  the
          contractor  to  any  zone location within  the  response  time
          limits specified in the Delivery Order.   Depending  upon the
          location, the  required response  time  varies.   Requirements
          for personnel,  standby equipment and  urgent  responses  are
          as follows:

               Personnel  —   The contractor  is  required to  provide
               personnel who  can respond  to  emergencies within  the
               specified  response time  limits.   These  personnel  may
               either be full-time or  part-time  contractor  employees
               or provided through subcontracting arrangements.

               Standby  Equipment  —  From   time  to  time,   certain
               equipment may be ordered by the DSC  to  be available on
               site while  not actually in use.   Such  standby periods
               normally will  not  exceed  fourteen consecutive  calendar
               days.   The  contractor  agrees  to  make  available  at
               specified standby rates  the equipment so  ordered,  with
               the understanding  that  the  maximum fourteen day period
               may not be extended except by mutual written  agreement
               between the contractor and the  Contracting Officer.

               Urgent  Requirements   — In  the  event  of  a  need  for
               immediate services in less  time  than that  provided by
               the  contract,  the  Government  has  the  right  to  make
               other arrangements for  those services  until such  time
               as  the  ERCS contractor can arrive  on  scene and  take
               responsibility for the  cleanup.   In  such  a  situation,
               the Ordering Officer  should contact the  ERCS  contrac-
               tor by telephone to determine how  fast  a response can
                            11-13

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                                                    OSWER Directive 9242.2-01B
                                                                        (10/87)
                   be   made.    Regardless  of  whether   the   ERGS  contractor
                   indicates  that  it  can  respond  in  less  than  the minimum
                   required  time,   if  the  response   time  offered   by   the
                   contractor does not  meet the needs  of the  Government,  the
                   Ordering Officer has  the  authority  to contract with another
                   party  to  perform  the initial services determined  necessary
                   to  mitigate a  threat to  the  public health  and welfare.*
                   When   ERCS    contractor   personnel   arrive   on   scene,
                   arrangements  are to  be made with  the  OSC  for  an orderly
                   transition of   responsibility.   The   ERCS  contractor   may
                   elect  to  subcontract  any or all  of  the  remainder  of  the
                   cleanup services  at that  site to the  party  that has already
                   commenced  the work.

                   Response  Management   —   The   Response  Manager   is   the
                   contractor's  point  of contact  for  the OSC.   The Response
                   Manager  is   responsible   for  managing and  executing   all
                   cleanup   activities   in   exact   accordance   with   the
                   specifications  of  the  Delivery Order and  the   technical
                   guidance  of  the OSC.   The  Response  Manager  is   to  be  on
                   scene   daily  during  a  response  action,  maintaining   close
                   coordination  with  the  OSC  or  other  designated  official.
                   The Response  Manager will conduct  on-scene  surveys with  the
                   OSC to  assist  in  developing  detailed work plans  and  will
                   provide administrative support,  supervision and management
                   of   cleanup personnel,  equipment and  materials provided  on
                   scene.   The  Response  Manager  is  to  report  any  problems
                   encountered   in  executing   cleanup  activities   and  take
                   corrective action  when performance  is not  acceptable  to  the
                   OSC.
*   Procedures for procuring contractors  in  urgent situations  are described in
    the  EPA   publication  entitled   EPA   Superfund   Emergency   Contracting
    Procedures, October 9, 1985.
                                     11-14

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                                  OSWER Directive 9242.2-01B
                                                     (10/87)
In addition, the Response Manager must:

     Provide  the  OSC  with  a  detailed  accounting  of  all
     costs  incurred  at  a  specific  site  in  a format  and
     frequency  specified  in  the  Delivery  Order  and  as
     required  in   EPA's   Removal   Cost   Management  Manual
     (revised  1987).   (EPA computer  software  is  available
     to  the  Response  Manager  for  providing  a  detailed
     accounting of  all costs.   This is described  in detail
     in  EPA's  User's Guide  for   Removal  Cost  Management
     Software. June 1985.)

     See  that  pollutant  storage,  transportation,  treatment
     and  disposal  meet  all  safety and  environmental  laws
     and regulations.

Health and Safety — As identified  in section  3CC.38 of the
National  Oil  and Hazardous  Substance Contingency  Plan (40
CFR  300)' and  section  126  of  the  Superfund Amendments  and
Reauthorization Act,  the OSC,  contractor and/or responsible
party must ensure on-site worker health  and  safety during a
response  action.   A formal site analysis  must be performed
prior   to   site   entry.    Based   upon    this   preliminary
evaluation, a  site-specific safety and  health plan must be
developed,  distributed  and  posted.   According  to  OSHA's
"Hazardous  Waste  Operations and  Emergency Response Interim
Rule"  (December  1986),  the  safety plan  must address  the
following:

     Names of key personnel and health and safety personnel

     Task/operation safety and health risk analysis

     Employee training

     Personal protective  equipment to be  used

                  11-15

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                                  OSWER Directive  9242.2-01B
                                                     (10/87)
     Frequency  and   types   of   air   monitoring,   medical
     surveillance  and sampling techniques

     Site control  measures

     Decontamination procedures

     Site standard operating procedures

     Emergency response contingency plan

     Confined space entry procedures.

Similar  safety  precautions  will  be  taken when  handling or
disposing of hazardous wastes as  regulated under  RCRA.   The
plan will  be modified  or updated as needed.  The  OSC must
require  all  individuals  entering  the  site to  sign a  form
which indicates that  they have read and understand the site
safety plan.

The ERCS contractor will conduct on-site operations  under
the  guidelines  of  a  company  health  and  safety  program
which, at a  minimum,  complies with  all Federal,  state  and
local statutes, regulations  and  ordinances regarding health
and  safety.  Standards  that  exceed  those mandated by  the
Federal  Government  may  be  required  by  the  contractor.
However, additional costs associated with  adherence to such
standards will be borne by the contractor.

All response actions are  subject to OSHA inspections.

Quality  Assurance   —  In   addition  to  the  contractor's
Quality   Assurance   (QA)   Program   Plan   detailing   the
contractor's  commitment to  ensuring  that all environmental
monitoring data are of  known quality, the  OSC  may request a
                  11-16

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
               QA  project  plan  be  prepared  for  an  individual  removal
               action.   The  plan  will include  the  following:   QA  program
               organization   and    responsibility,   sampling   procedures,
               sample preservation  procedures,  sample  custody,  calibration
               procedures, analytical procedures, internal  quality  control
               checks and frequency, documentation,  and other  factors that
               may affect the known quality of environmental data.

2.2  Program Management Activities

     Each  ERGS  contractor   is   required  to  establish  an  organization
consisting of  a  Program Manager  and as-needed  Response  Managers.   The
Program  Manager  will  maintain  a  network  of  cleanup  personnel,  equipment
and  materials  and  supervise  contractor  Response   Managers.    Contract
management is described  in  Chapter III of this manual.   The resources and
responsibilities  required   by   the  ERCS   zone   contracts   for  program
management are discussed below.

     Zone Contractor Resources

          The contractor's  Program  Manager   is  the point  of contact for
     coordination with the EPA Headquarters Project Officer (PO), Regional
     Deputy  Pro]ect  Officers (DPOs) and Contracting Officer.  The  Program
     Manager receives,  manages  and  implements  all  Delivery Orders.   The
     coordination   between   EPA  officials   and   the  contractor's   Zone
     management  organization and  specific  responsibilities  of the  Program
     Manager are discussed in Chapter III.

          The  contractor   must   provide  all  necessary  administrative,
     clerical and   supervisory  personnel  to  ensure   that   responses  are
     conducted in accordance with  Delivery Order specifications.

     Contractor  Responsibilities

          The  ERCS  contractors  are  required  to  provide  the  following
     management  related services:

                                 11-17

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                                                OSWER Directive 9242.2-01B
                                                                   (10/87)
              Providing  Immediate Access  to  Emergency  Response  Cleanup
              Services*   —  The  ERGS   contractor   is   responsible  for
              operating  a  24-hour,  7-day-a-week call  center  to  provide
              EPA  with access  to emergency response  cleanup services at
              all  times.

              Maintaining   Response   Capability  —   The   ERCS  contract
              requires  that the  contractor  provide,   either  from  its own
              staff  or  subcontractors,  personnel  who  are  on alert  to
              respond   to  any   emergency   response   requirement  within
              certain   specified  time   limits.    The   contractor   must
              maintain  an  equipment  and  materials  inventory and adequate
              staffing  to ensure  that  response time  requirements  can be
              met.

              Training  Contractor  Personnel  — The  ERCS  contractor is
              responsible  for providing  contractor  personnel  trained in
              the  skills  required for  responding to oil  and hazardous
              substances  releases  (e.g.,  personal  safety  equipment  and
              proper    decontamination   procedures).     All   contractor
              personnel  must be  fully trained  by  the  contractor before
              performing  any  services on  scene.

              Accepting   and  Implementing   Delivery   Orders   —  Delivery
              Orders   for  cleanup services   are  to  be   issued  to  the
              contractor  Program  Manager (or  designee).   In the event of
              an emergency, an oral  order may be issued  by the Ordering
              Officer.    However, the  order must be  confirmed within 48
              hours   by  a  written   Delivery   Order.    Procedures  for
              initiating  contractor  response  services  are  described in
              detail  in Chapter IV.

              Subcontracting  of  transportation and  disposal  of  oil and
              hazardous  substances — The contractor  is  required to
Required only for ERCS Zone  contracts.

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                                  OSWER Directive 9242.2-01B
                                                     (10/87)
subcontract   all   transportation   of   oil  and   hazardous
substances  removed  from  the  site  of   the  cleanup  to  an
appropriate disposal  facility unless otherwise directed by
the  OSC,  and  to  subcontract  the  storage  and  ultimate
disposal  of  the  materials.   If  the   contractor also  has
transportation equipment and disposal facilities  within the
same  company, such  equipment and facilities  will  not  be
eligible  for   use.   This  requirement  may  not  be  waived
except by  prior written approval  of the Contracting Officer
or as described below

     The    contractor    may   be    allowed    to    perform
     transportation   when    the    estimated   amount    of
     transportation cost  is  under $25,000 and the OSC can
     obtain prior  concurrence from  the  Contracting Officer
     that the  situation on the site  clearly  demonstrates it
     is  in the Government's  best  interest  from  a  timing,
     cost,  or  other  basis  to   allow  the   contractor  to
     provide transportation.

     The   contractor   may  also   be  allowed  to  perform
     transportation when  the  total  cost of  transportation
     is  less  than 325,000 and  such services  are  priced at
     rates  established   in   the   contract   and   upon   OSC
     approval.    Contracting   Officer   approval   is   not
     necessary in  this situation.

     Should the estimated cost  of  transportation services
     be  less  than 35,000,  the OSC  is  authorized  to  order
     transportation  services  to  be   performed  by   the
     contractor  without   approval  from  the   Contracting
     Officer.

     Competition  is   to  be   obtained   to  the   maximum
     practicable extent.  The ultimate  methods selected for
     transportation and disposal  are  subject to  the  verbal
                  11-19

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                                 OSWER Directive  9242.2-01B
                                                     (10/87)
     consent  of  the  OSC.   The  contractor is  required  to
     obtain    at    least    three   cost    estimates    for
     transportation  of   hazardous  waste   materials   to   an
     ultimate  disposal facility.  Cost estimates  are to  be
     obtained  in  order   to  ensure that  cost  effectiveness
     and expediency are  considered.   Should the low  bid  not
     be chosen,  the  selection criteria used  to  decide  who
     is  to  transport  the  waste materials   must also   be
     documented.     This   includes   the   name   of   the
     individual(s)  making the decision,  their title,  their
     organization   and  the basis  for  selection.   The  same
     selection   process   also  applies  to  the   choice   of
     disposal  facility.

     Copies   of   the  above  documentation   and   selection
     decision  must  be  submitted to  the  OSC  within  five
     working  days  of  the  selection decision  and attached to
     EPA  Form  1900-55   (Contractor   Cost   Report).    The
     rationale  for  making  the  selection  decision  must  be
     fully explained.

     The  costs   of   transportation/disposal   may   not   be
     invoiced  if  the OSC has  not  received  the  supporting
     documentation.

     If  the  above   selection   process   must  take  place
     off-site,  a  verbal  summary  of  the above  requirements
     may be given for  inclusion on  the   1900-55;  however,
     documentation  must  be  forwarded to the  OSC  within
     24 hours.

Cost control  and   recordkeeping  —  During removal  actions,
the  ERGS contractor  Program Manager  and Response  Manager
will coordinate with the OSCs  to implement  procedures  for
managing the site  operations and effectively monitoring the
costs.    This  management  system must  ensure   the  efficient
                  11-20

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                                  OSWER Directive 9242.2-01B
                                                     (10/87)
use of  public monies  and enable  all  removal  costs to  be
measured against  site  budget,  action memo, contractual, and
statutory  ceilings.    The system  used  by  the  contractor
should  be  compatible  with  the  procedures for  monitoring
project  performance  and  financial  management   described  in
Chapter V.

Quality  Assurance  Requirements  (QA) —  The ERGS  contractor
is required  to institute a  quality assurance  program  that
will  ensure  that environmental  monitoring  data of  known
quality are  provided.   The  OSC  may request the  contractor
to  develop,   implement   and  manage  a  quality  assurance
project  plan  for  each  separate  cleanup   action,  ensuring
that all  quality assurance  requirements,  including  zone  or
Region-specific requirements,  are  met.   "Interim  Guidelines
and Specifications  for Preparing  Quality  Assurance  Pro]ect
Plans"    (QAMS-005/80)  contains   detailed  information  on
EPA's  quality assurance  program  and  can   be  obtained  from
the Office of Monitoring Systems and Quality Assurance.

Property  Administration — The  contractor  is  required  to
initiate a  property  administration program that will ensure
compliance  with  the  contractual  requirements   specified  in
EPA's  "Guidance  for  Control  of  Government   Property  by
Contractors,"  dated   November  1,   1981.   The   property
administration  procedures   developed   by   the  contractor
should be forwarded  in writing  for  review and approval  to
the  EPA  Property Administrator.   SPA  Form  1730-1,  "Report
of   Nonexpendable    Government    Property    Acquired    by
Contractor,"  should  be  completed  by  the  contractor  to
report all purchases  of Government property.   A copy should
be  submitted  to  the  Property Administrator  and to  SPA' s
Financial     Management     Division,    when     requesting
reimbursement  for acquisition  of  equipment.   Further,  any
transfer of  Government property to  EPA Officials  must  be
documented  and reported  to  the  EPA Property  Administrator
                  11-21

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                                                    OSWER Directive 9242.2-01B
                                                                        (10/87)
                   utilizing  EPA  Form  1700-7,  "Property  Receipt  and Transfer
                   Document."   The  contractor  must  also submit  a  Property
                   Administration  Program  Plan  that  includes  the following:
                   property    administration     program    organization    and
                   responsibility   and   property   administration  procedures
                   addressing  acquisition,  receiving,  identification,  records,
                   movement,  storage,  protection, loss or damage,  utilization,
                   maintenance,  inventory,  disposal  and contract closure.

                   Personnel  Protection  —  The  OSC is  responsible  for assuring
                   the  safety of  all  individuals on  site at  all times.  The
                   required level  of protection  as  specified  by the OSC  is  to
                   be  followed by the  contractor.   Exhibit  II-4  specifies the
                   definitions   of  each   level  of   protection.    The   OSC's
                   determination   of  the  required   level  of protection   is
                   considered   final.   Where  the  contractor   is   required   to
                   develop a specific  site safety  plan  as  part of a Delivery
                   Order,  the plan  is  to  be submitted  to the  OSC for  review
                   and  approval prior to commencing work.  Where  a site  safety
                   plan is provided  by  the Government,  the  contractor  agrees
                   to  follow the  plan unless objections  are  made  known  to the
                   OSC.    The  contractor  may  operate at  a  higher  level   of
                   protection  than  that specified  by the OSC,  but must bear
                   any  extra  costs associated with the additional  protection.

3.  MISCELLANEOUS CONTRACT REQUIREMENTS

    Special provisions  in the  contract  cover  publicity,  confidentiality   of
information, conflict  of  interest,  and  contractor liability.   These provisions
are discussed below.

    3.1  Liability

         Liquidated Damages

              The  contractor  may  be  liable  for liquidated  damages  for  each
         hour of  delay under  a  particular Delivery  Order  until  such  time  as
                                     11-22

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  Exhibit II-4
                      PROTECTIVE EQUIPMENT TYPES,  BY LEVELS
LEVEL A PERSONAL PROTECTIVE EQUIPMENT

-   Pressure-demand, self-contained breathing apparatus (MSHA/NIOSH approved)

    Fully encapsulating chemical-resistant suit

    Coveralls*

    Underwear, long cotton underwear*

    Gloves (outer), chemical-resistant

    Gloves (inner), chemical-resistant

    Boots, chemical-resistant,  steel  toe and shank.   (Depending  on  suit boot,
    worn over or under suit boot)

    Hard hat* (under suit)

    Disposable  protective   suit,   gloves,   and   boots*   (Worn  over   fully
    encapsulating suit) •                              •

    2-way radio communications

LEVEL B PERSONAL PROTECTIVE EQUIPMENT

    Pressure-demand, self-contained breathing apparatus (MSHA/NIOSH approved)

    Chemical-resistant clothing  (overalls and long  sleeved  jacket;  coveralls;
    hooded,     one-    or    two-piece    chemical-splash    suit;    disposable
    chemical-resistant coveralls)

    Coveralls*

    Gloves (outer)  chemical-resistant

    Gloves (inner)  chemical-resistant

    Boots (outer)  chemical-resistant,  steel toe and shank

    Boots (outer)  chemical-resistant (disposable)*

    Hard hat  (face  shield)*

    2-way radio communications (intrinsically safe)



*   Optional

                                     11-23

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                                                     3SWER Directive 9242.2-01B
                                                                        (10/87)
                            EXHIBIT II-4 (Continued)

LEVEL C PERSONAL PROTECTIVE EQUIPMENT

    Full-face,  air purifying respirator canister equipped (MSHA/NIOSH approved)

    Chemical-resistant   clothing    (one-piece   coverall;   hooded,   two-piece
    chemical  splash  suit;  chemical-resistant  hood  and   apron;   disposable
    chemical-resistant coveralls)

    Coveralls*

    Gloves (outer), chemical-resistant

    Gloves (inner), chemical-resistant

    Boots, steel toe and shank, chemical-resistant

    Boots (outer), chemical-resistant (disposable)*

    Hard hat (face shield)*

    Escape mask

    2-way radio communications (intrinsically safe)

LEVEL D PERSONAL PROTECTIVE EQUIPMENT

    Coveralls

    Gloves*

    Boots/shoes, safety or chemical-resistant steel toe and shank

    Boots (outer), chemical-resistant, disposable*

    Safety glasses -or chemical splash goggles*

    Hard Hat (face shield)*

    Escape mask
    Optional

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     the  Government   may   reasonably   obtain   performance   of   similar
     services.    If  the  contractor  fails  to  arrive at  the  site  in  the
     required time,  the OSC/Ordering  Officer has the authority  to  issue a
     "Notice of  Failure  to Perform  or to  Make Progress  in  Performance"
     ("Cure Notice")*, which is  a preliminary notice of  default.  Such a
     "cure  notice"  can  also  be  used  in  cases  where  the  contractor's
     performance and progress  have not  been  satisfactory.   The  Delivery
     Order may  be  terminated  for default, or the Government may elect to
     use the ERGS contractor, regardless of delays.  If the  Delivery  Order
     is  not  terminated,  the  contractor must  continue  performance and be
     liable to the Government  for liquidated damages.   The Delivery  Order
     shall not be  terminated for default nor the contractor be held liable
     for  liquidated  damages for  delays  due to  causes  beyond  the  control
     and  without  the fault  or  negligence of  the  contractor,  pursuant to
     the provisions in the contract for "Excusable Delays."

     Insurance Requirements

          The  contractor  must  maintain  insurance  as  required  by  the
     Federal Acquisition Regulations  and  detailed in the  contract,  as well
     as any additional  insurance that the Contracting Officer  may  require
     with respect to the performance of the contract.

          At a  minimum,  the contractor  must maintain  the  following  types
     of insurance:

               Workmen's  compensation and  occupational  disease  insurance
               in amounts to satisfy state law;
A  detailed  discussion  of  "cure  notices"  is  provided  in  Section  4  of
Chapter IV.   OSCs  should  consult  this  Section for a  description  of  the
specific procedures to  be  followed in preparing  "cure notices" and  their
responsibilities   in   making   certain   that   proper  communication   and
documentation requirements  are met.
                                 n-25

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                                            OSWER  Directive  9242.2-01B
                                                               (10/87)
          Employer's  liability  insurance  in  the minimum  amount  of
          $100,000 per occurrence;

          Comprehensive  general   liability   insurance   for   bodily
          injury,   death  or  loss  of  or damage  to  property of  third
          persons  in the  minimum amount of  $1,000,000  per occurrence;

          Vessel  collision  liability  and  protection  and   indemnity
          liability   insurance,   when   vessels   are   used  in   the
          performance  of  the  contract,  in  such  amounts  as   the
          Contracting Officer may require or approve.

In  addition,   the  contractor  is  required  to make  diligent  efforts
throughout  contract   performance   to  obtain   adequate   pollution
liability  insurance.   With  the written approval  of the Contracting
Officer, the  contractor  may maintain  a self-insurance  program.   The
contractor .shall  be reimbursed the  reasonable cost of  insurance for
the  portion  allocable  to  the  contract   (including   reserves   for
self-insurance).

     The Government  will hold  harmless  and indemnify  the  contractor
against  any  liability  (including  the  expenses  of  litigation  or
settlement)   for    negligence   arising   out  of  the   contractor's
performance under  this contract in  carrying out  response  activities.
Such indemnification  shall  apply  only to liability not compensated by
insurance or otherwise and shall apply only  to liability that  results
from a  release  of  any hazardous substance  or pollutant or contaminant
if  such  release   arises  out  of  the  response   activities  of  this
contract.   Further,  any  liability   within  the deductible  amounts  of
the  contractor's  insurance will  not be covered  under  this  contract
clause.

     With  the prior written approval  of the Contracting Officer, the
contractor may include in any subcontract under  the  contract  the same
provisions, whereby the Contractor may indemnify the subcontractor.
                            11-26

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          The contractor is required to:

               Promptly  notify  the  Contracting Officer  of any  claim  or
               action  against  the  contractor or  any  subcontractor  which
               reasonably may be expected to involve indemnification

               Furnish evidence  or proof of  any claim  in the manner  and
               form required by the Government

               Immediately furnish  the  Government copies  of all  pertinent
               papers  received   by the  contractor.   The  Government  may
               direct, control  or  assist the settlement or defense  of  any
               such claim or action.  The  contractor must comply with  the
               Government's  directions,   and  execute  any  authorizations
               required in regard to such settlement or defense.

3.2  Publicity and Confidentiality of Information

     The contractor must  acknowledge  EPA support whenever the work  funded
in whole  or in  part  by  the contract is publicized.   The ERGS  contractor
must be cognizant  of  site-specific community relations plans  developed by
EPA Regional personnel,  by  other contractors (e.g., REM,  FIT  or  TAT) or by
states  under a  Cooperative  Agreement   with EPA.   Although  the  cleanup
contractor  will  not be  required to prepare  community  relations  plans, it
must abide by the provisions of  such plans  during removal  actions.

     The OSC's  principal responsibility is  to  protect public health  and
the  environment  until   the  removal  is  completed.   During removals,  the
OSC's  primary   community   relations  responsibility  is   to  inform  the
community about  the response actions and their effects on the  community.
Any  data  that  are  generated   or  obtained  by   the  contractor   during
performance  of  a  removal  are  considered  confidential   and not  to  be
disclosed to anyone  other than  Environmental Protection  Agency  employees
without the prior written approval of the OSC.
                                 11-27

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                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
3.3  Conflict of Interest

     The ERGS contractor  is  required to provide to the  Government  (within
thirty  [30] days after  award of the contract)  a list  of  all  known sites at
which there may be an  actual,  potential,  or apparent conflict  of interest
in performing cleanup  services.   In the event  that additional sites become
known  after  submission  of  that  list,   the  contractor  must  immediately
notify the Government of any such additions.

     Further, prior  to  accepting  any  Delivery Order  to conduct  cleanup
services at any site,  the contractor must  immediately  notify  or reaffirm
to  the Ordering  Officer any  actual, potential,  or  apparent  conflict of
interest   the   firm   or  any   of   its   employees  may  have   (including
subcontractors and their employees  who  will be performing  any portion of
the cleanup services)  by working at that site.  If  it  is determined  that
any such  actual,  potential  or  apparent  conflict  of  interest  does  exist,
the Government  reserves  the right, to cancel  or  terminate the  Delivery
Order   and  use  the   services   of  another   contractor  or  make  other
arrangements for the  cleanup services.

     EPA also considers  it  a potential conflict of  interest for  the  same
contractor to  perform both  the  Technical Assistance  Team   (TAT)  Scope of
Work and  that of  the ERCS at the  same  site.   In addition,   the contractor
is  required  to  have  all offerers on  any  subcontract  funded  under the ERCS
contracts  to provide  with its bid or proposal:

           Information  on its status  as  a potential  responsible  party at
           the site

          Certification  that  it  has  disclosed  such  information,  if it
           exists

           A  statement   that  it  shall  immediately  disclose   any   such
           information  discovered after submission of  its bid or proposal,
           or after award.
                                 11-28

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
The contractor should  evaluate  this information and notify the Contracting
Officer if an apparent conflict of interest exists.

3.4  Chain of Custody/Document Control

     All work  conducted by  the  ERGS  contractor  must follow  established
chain-of-custody  and  document  control  procedures.    Detailed  information
pertaining  to  procedures  for  each  of  the  areas  is available  in  NEIC
Policies  and Procedures,  U.S.  Environmental  Protection  Agency,  National
Enforcement  Investigations  Center  (NEIC),  Denver,  Colorado,  May  1978
(Revised  February  1983),   EPA-330/9/78-001-R.   Copies  of  this  document
should be obtained by  all  Regional  offices and be distributed  to  the ERCS
contractors" offices as  well.   The  document will serve as the official EPA
guidance for ensuring that  the procedures are followed.

     The OSCs and  other  Ordering  Officers, together with  a  representative
from  the  Regional  enforcement  office,  will be   responsible  for  ensuring
that the contractor adheres to both the chain-of-custody and document
control  procedures.    Periodically,  adherence  to  the  provisions  will  be
evaluated by an  evidence audit.  The  evidence  audit  may be  conducted  by
Regional or  Headquarters personnel,  or by a Contractor Evidence Audit Team
(CEAT) from the NEIC.  Evidence audits may examine procedures  at  the site,
in  the   contractor   offices,  laboratories,   or   Regional   offices,   or
combinations thereof.

     The intent  is for cost  recovery  in all cases  in v/hich  CERCLA funds
are expended.  Therefore,  the  observation, documentation, and presentation
of critical facts and response costs are important to ensure that:

          Potential  evidence  concerning the  site  and responsible  parties
          is noted and documented oefore  response activity or  the passage
          of time obscures  or eliminates it

          Physical evidence essential  at trial  is collected and  preserved
          appropriately
                                 11-29

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          Sufficient evidence of total costs and claims paid from  the  Fund
          is  maintained   and  available   to   support  recovery   by   the
          Government.

The filing of a cost  recovery action should always be presumed,  hence the
need for diligent collection of relevant documentation.
                                 11-30

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                                      OSWER Directive 9242.2-01B
                                                         (10/87)
                   CHAPTER III
CONTRACT MANAGEMENT:  ROLES AND RESPONSIBILITIES

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                              CHAPTER III


           CONTRACT MANAGEMENT:  ROLES AND RESPONSIBILITIES


                              KEY TOPICS




                                                                 Page


Relationship Between EPA Headquarters and Regional Offices       III-2


Contract Management Structure Within EPA Headquarters            III-5


Zone ERCS Project Officer                                        III-5


Contracting Officer                                              III-6


Contract Management Structure Within EPA Regional Offices        III-7


ERCS Deputy Project Officer (DPO)                                III-8


Ordering Officers                                                III-9


Regional Project Officer                                         111-10


ERCS Contractor Management Structure                             III-ll


Program Manager                                                  III-ll


Response Manager                                                 111-13
                                 III-l

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                 CHAPTER  III
               CONTRACT MANAGEMENT:   ROLES AND RESPONSIBILITIES
    This chapter focuses on  the  management structure of the  ERGS contracts.
The  roles  and  responsibilities  of EPA  Headquarters  and Regional  personnel
defined  in  the  following  sections  provide  the  framework  for  effective
implementation  of  the  ERGS  contracts.   The individual responsibilities  of
key  Agency  and contractor personnel  involved with  contract  management  are
also specified.   An overview of  the ERGS  contract  management  structure  is
shown in Exhibit III-l.

1.  RELATIONSHIP BETWEEN EPA HEADQUARTERS AND REGIONAL OFFICES

    Contract   resources   are   allocated   on   either   a   Zone-wide*   or
Region-specific  basis  and  must  be  managed  effectively  to ensure  that  the
initiation of  site-specific  projects  is consistent  with   Superfund  program
goals  and  objectives.   Two  levels  of  management  must  be provided  by  the
Agency  to  successfully  plan,  execute and control the  work performed  by  the
ERGS  Zone   contractors.    These  two  components  of  EPA contract  management
consist of:  (1) overall contract management  and  program  direction,  centered
in  EPA Headquarters;  and  (2) technical oversight  and project  management,
which  is the  responsibility of  each EPA Regional  office   and  other  Federal
agencies designated as ERGS contracts users (e.g., USCG).

    The  following  discussion  will  focus  on the  relationship  between  EPA
Headquarters  and Regional  offices  and  summarize   the  responsibilities  of
each.   The   contract   management   structure  within  EPA  Headquarters  and
Regional offices, and  the  roles  and  responsibilities  of  key  Agency contract
management personnel are discussed in subsequent sections.
    Only pertains to four ERGS Zone contracts.  The  additional  ERGS Regional
    contracts (Mini-ERCS) are not awarded on a zone-wide basis.

-------
                                                    OSWER Directive  9242.2-01B
                                                                         (10/87)
                               EXHIBIT 111-1

                   ERCS Contract Management Structure
                               ERCS
                           PROJECT OFFICER
                          DEPUTY/REGIONAL
                          PROJECT OFFICERS
 OTHER FEDERAL
ORDERING OFFICERS
                            EPAOSC«/
                        ORDERING OFFICERS
  CONTRACTING
    OFFICER
   ERCS ZONE
    PROGRAM
   MANAGERS
ERCS RESPONSE
  MANAGERS
                                        FEDERAL GOVERNMENT INTERACTION

                                        CONTRACTOR/GOVERNMENT INTERACTION

                                        HEADQUARTERS/CORPORATE MANAGEMENT


                                        REGIONAL MANAGEMENT
                                 III-3

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                                                     OSWER Directive 9242.2-0IB
                                                                        (10/87)
    Within EPA  Headquarters,  the Emergency  Response Division  (ERD)  and the
Procurement  and  Contracts  Management  Division  (PCMD)   are  charged  with
overall contract management  responsibility  for  the ERGS contracts.   ERD will
oversee total  resource use  and  technical direction  of the  ERGS  contracts,
work directly with  the contractor Program Managers and other ERGS contractor
corporate staff, and coordinate  implementation  of the  contracts  through the
EPA  Regional   offices.    PCMD   will  be   responsible  for   all   contract
administration activities,  ensuring  that contracting  is  done  as  authorized
by  law  and  regulation and  that  OSCs  have  been  delegated  authority  as
Ordering Officers and properly trained.

    EPA Headquarters management  also  must coordinate EPA efforts with those
of other  Federal  agencies  supporting  the Superfund program, such as the U.S.
Coast Guard and  any other Federal agency or  military  entity using  the ERGS
contracts.

    The Regional  contraict management  responsibilities  of  each EPA Regional
office complement Headquarters'  overall contract management  structure.  The
EPA  Regional  offices  will  provide  site- or project-specific  management by
directly overseeing the ERGS Zone contractor's  performance  during the  course
of a  removal  action.   However,  on the Regional  (Mini-ERCS)  contracts, the
Regional  office  is  responsible   for  overall contract  management  including
oversight  of  total  resource use  and  technical direction  of  the  Regional
contracts.

    In addition  to managing  and providing  technical  direction  for   removal
projects,  contract  management responsibilities  of the EPA Regional  offices
include:

          Initiation of  response services
          Technical and  financial progress monitoring
          Project-specific  invoice certification.

The  following sections describe  in greater  detail  the  organization,  roles
and    responsibilities   of   contract   management   officials   within  EPA
                                     III-4

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
Headquarters and  Regional  offices,  as  well as the management  structure and
responsibilities of the ERGS contractors.

2.  CONTRACT MANAGEMENT STRUCTURE WITHIN EPA HEADQUARTERS

    As described  in the previous  section,  EPA Headquarters  is  responsible
for  ensuring  national  program  consistency and providing oversight of  each
ERGS  contractor's  execution of  the  requirements  specified by  the  contract
Statement of Work.   This  includes coordinating and implementing  the program
through  the  EPA Regional offices  and  any  other  Federal offices  delegated
authority to  use the  ERGS  contracts.  A  description of  the  key  roles and
responsibilities of  each  component of  EPA  Headquarters  contract  management
structure is presented below.

    2.1  Zone ERGS Project  Officer

         The Zone  ERGS  Project  Officer  is the  EPA  official  with  overall
    responsibility   for   managing   and  directing   activities   under   the
    contracts.   As such, the  Zone  ERGS Project Officer  will coordinate  with
    the  Zone  Program  Manager,  Contracting  Officer,   and with  the  Regions
    through the ERGS Deputy Project Officers.

         In  addition  to  these   ongoing  responsibilities,   the   Zone  ERGS
    Project  Officer  is  responsible  for  monitoring the management portion  of
    each zone contract.  The  Zone  ERGS Project Officer  will certify monthly
    invoices for the management  portion.   This  encompasses all  managerial,
    financial,   administrative,   and   clerical   costs  for  the   contract.
    Allowable costs  for the management  portion are described in  the Federal
    Acquisition Regulation Subpart 31.  Changes  to the management portion of
    each contract will  be on  a  cost basis.  The  labor rates  charged  to the
    contract should  not exceed  the  rates  proposed by the contractor.   All
    rates  established  for   the   management  portion   of  the   contract   are
    provisional  rates  that  constitute  ceilings  for  that  particular  rate.
    Final costs  will be determined  by  actual costs  as  determined by  the
    Contracting Officer, based upon an audit of costs  incurred.
                                     III-5

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     The  Zone  ERGS  Pro] act  Officer  will  also  conduct  Regional  ERGS
contracts  management  reviews  once  every  two years  for  the purpose  of
assessing  EPA  Regional  office  compliance  with  the  contract  management
procedures  and  requirements  specified  in  the  ERGS  Contracts  Users'
Manual and the Removal Cost Management Manual.  These  management reviews
should cover four areas:

          Delivery Order preparation and project initiation

          Project monitoring and cost verification

          Invoice processing

          ERGS contractor evaluation.

     The  central feature  of  the  management  reviews  will be  visits  to
each  EPA  Regional  office.   Contract  management  documentation such  as
Delivery  Orders, Contractor  Cost  Reports  (EPA  Form  1900-55),  project
logs,  invoices,  and  contractor performance summaries should  be reviewed
for  completeness,  appropriateness,  and  level   of  detail.   Procedures
followed  by  the  DPOs  and OSCs  in managing  the ERGS  contracts  should  be
examined  through personal interviews.

     At  the  conclusion  of  each site visit, the ERGS Project Officer will
be   responsible   for   preparing   a   draft   report   of   findings   and
recommendations.   This  draft  report will  be submitted  to  the Regional
DPO  for  comment.   Upon receipt of  the  DPO's  comments, the  ERGS Project
Officer  will finalize  the  draft report  and  then submit it to  the EPA
Regional  Division  Director  for a formal response  to the recommendations
in the report.

2.2  Contracting Officer

     The  Contracting  Officer has the authority to enter  into,  administer
and  modify the ERGS contracts.  While  limited contracting authority will
be   delegated   under   the   ERGS  contracts   to  Ordering Officers  (see

                                 III-6

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
section 3.2  in  this  chapter),  the  Contracting  Officer  will  retain  sole
responsibility for most contract administration functions,  including:

              Executing  all  modifications  to  Delivery  Orders,  such  as
              ceiling increases and changes in scheduled completion dates

              "Definitizing"  each  Delivery Order:   setting  forth  the  final
              cost of  each Delivery  Order after a  review of  a  summary  of
              contractor costs claimed

              Resolving disputes relating  to  the terms and conditions of the
              contract or individual Delivery Orders, including any payments

              Conducting   audits   of   contractor   records   relating   to
              performance  under  the   ERGS   contract   for  the  purpose  of
              evaluating  the  accuracy   and  completeness  of   information
              recorded on invoices.

While   Headquarters   management   roles   focus   on  overall   guidance   and
administration of the ERCS Zone contracts, management duties at  the Regional
level center  largely  on the more technical aspects of  contractor performance
and the site-specific  direction  of contractor  resource use and  monitoring.
Of  course,  this  is  true  only for  the  Zone  contracts;   for the  Regional
contracts, the Regions focus on overall guidance and administration,  as  well
as day-to-day management  of sites.   The Zone ERCS  contract  management roles
and responsibilities of the EPA Regional offices are discussed next.

3.  CONTRACT MANAGEMENT STRUCTURE WITHIN EPA REGIONAL OFFICES

    The EPA  Regional  offices  are  charged with  the day-to-day oversight  of
the ERCS  Zone  contractors'  work on site.  They ensure  that program policies,
procedures, goals, and objectives are met by the contractors with  respect  to
specific  assignments.   Regional  contract management responsibilities  include
the  technical  direction  and  management  oversight  of  removal  projects,
progress monitoring, invoice certification, and performance evaluation.
                                     III-7

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    The Regional  management  structure for  administration of  the  ERGS  zone
contracts is comprised of two major management positions:

         ERGS Deputy Project  Officer
         Ordering Officer.

For the ERGS  Regional  contracts,  administration is  the  responsibility  of  a
Project Officer.   The functions of  these Regional  management  positions are
discussed below.

    3.1  ERGS Deputy Project  Officer (DPO)

         The  ERGS  DPO's  primary responsibility  is  to oversee and  organize
    required  interactions  between  EPA Regional personnel and  the  contractor
    to ensure that correct management procedures are followed.  The  ERGS DPO
    may  work  with  the   Project  Officer  or  Contracting  Officer  at  EPA
    Headquarters,  or  with  the  contractor's   Response  Managers  or  Program
    Manager.   Key  contract   management   responsibilities of   the  ERGS  DPO
    include:

              Ensuring that  correct management procedures  are followed and
              resolving issues pertaining to the management procedures

              Overseeing   contract  use at sites  by  OSCs  or  other  designated
              Federal  officials,  including  reviewing  Statements  of  Work
              developed for Delivery Orders

              Receiving,   reviewing,  and  distributing   monthly   contractor
              invoices and progress  reports   to  OSCs and  other  designated
              Federal officials

              Reviewing contractor deliverables and completion reports

              Reviewing the Contractor Performance Summary Reports submitted
              by OSCs
                                     III-8

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          Reviewing   and   concurring   with   OSC-initiated  award   fee
          Performance Event Reports (PERs)

          Responding to  the  findings  and recommendations  resulting  from
          Regional  ERGS  contracts  management reviews  conducted  by  the
          ERGS Project Officer.

In addition to  assuming  the responsibilities described  in  this  section,
the  ERCS   DPO  may   also  function  as  an Ordering   Officer,   whose
responsibilities are described below.

3 . 2  Ordering Office.rs

     Certain  individuals will  be  delegated  authority  to  place  orders
against the ERCS  contracts and will be named as  Ordering Officers in the
administrative recitals of each ERCS contract.  Ordering  Officers  may be
any  designated EPA  official,   including  EPA  OSCs,  ERCS  DPOs,  and  EPA
Remedial Project Managers  (primarily  involved with oversight of  the  REM
and  'FIT  contracts).   Other  designated  Federal  officials  (e.g.,  USCG
OSCs) must issue Delivery Orders through the EPA Contracting Officer.

     The primary role  of the  Ordering Officer is  to  initiate orders  for
ERCS  contractor   services   and  resources.    The  Ordering  Officer  is
responsible for preparing  the  Delivery Order, including  the  development
of the  Statement  of Work and the estimated project ceiling amount within
the action memo.  In the event  that the Ordering Officer  is  not  the  OSC
who  has  been  or  will  be  assigned  responsibility  for  directing  the
removal project, the  Ordering  Officer should coordinate  the  preparation
of the  Delivery Order with the designated OSC.    In  most  instances,  the
Ordering Officer and OSC will be the same person.

     Once  the  Delivery  Order  has  been  issued,  the  OSC has  management
responsibility  for  directing and monitoring  the  activities  performed by
                                 III-9

-------
                                                 OSWER  Directive  9242.2-01B
                                                                    (10/87)
the ERCS contractor  during  the  removal action.  OSC  response  management
responsibilities include:

          Review  and  certification   of   contractor  progress   against
          technical  objectives,   budget   and  schedule   (e.g.,   review
          Contractor Cost  Report [EPA Form 1900-55])

          Documentation of  cost management and  related information  for
          each site

          Review   and   certification  of   invoices   submitted   by   the
          contractor for removal projects  (see Chapter V,  Section 2  for
          details on how to  do this)

          Evaluation of  the contractor's  performance at  the  completion
          of each Delivery Order and completion of the award fee PER.

3.3  Regional Project Officer

     The  Regional   Project  Officer   has  overall   responsibility   for
managing  and  directing   all   activities   under  the   Regional   ERCS
contracts.    The   position   is   comparable   in   terms  of  duties   and
responsibilites  to  that  of  the  Headquarters  Zone  Project  Officer.
Specific duties include:

          General   oversight   of   contract   management,   operations,
          direction and coordination

          Together  with  the  Contracting  Officer,   assessment  of  the
          adequacy, amount and distribution of contract resources

          Review of  contractor  monthly financial  and  technical progress
          reports

          Evaluation  of  contractor  performance  for  the  Regional  award
          fee evaluation process.

                                111-10

-------
                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
    The roles  and responsibilities discussed  thus  far  have  focused on  the
functions    of   EPA   and   other   Federal   personnel.    The   management
responsibilities of the ERGS contractor are discussed in the next section.

4.  ERGS CONTRACTOR MANAGEMENT STRUCTURE

    The ERGS contractor  is  required to provide all personnel,  materials  and
equipment  as specified  in Delivery Orders to conduct  removal  projects.   The
contractor  will  provide  such  services  by  establishing  an  organization
consisting of a  Program  Manager  and Response Managers.  The  Program Manager
works primarily  in a  management  mode  by maintaining and supporting a network
of cleanup personnel,  equipment,  and  materials  and by  supervising  Response
Managers.   Response Managers  manage and supervise cleanup  personnel  and  the
on-scene  use  of equipment  and  materials  to  ensure  that  responses  are
conducted   in  exact  accordance   with  the  instructions of  OSCs  or  other
designated  Federal  officials.    The   functions   of  each  of   these   ERGS
contractor management  positions are described in the following sections.

    4.1  Program Manager

        The contractor must  designate  a Program Manager and provide support
    staff, facilities, and  administrative capabilities  as  needed to  ensure
    the  efficient  use  of  resources  for  removal  projects.   The  Program
    Manager  interacts  with the  EPA Project  Officer  and  ERGS  DPO,  and  is
    responsible  for  receiving   all   Delivery   Orders  and  managing  their
    implementation  under  the  ERGS  contract.    The  Program  Manager  also
    communicates with  the  Contracting  Officer to resolve  issues  or  disputes
    relating  to  administration   of  the  contract   terms   or  a  particular
    Delivery  Order.   Other   management   responsibilities   of  the   Program
    Manager include:

              Maintaining close communication and coordination with  the  EPA
              Project   Officer,  ERGS   DPO  and  Contracting  Officer,  which
              includes  reporting  any   and   all   problems   encountered   in
              performing  Delivery  Orders   and  in   implementing   special
              controls specified  by EPA

                                    ni-ii

-------
                                                 OSWER  Directive  9242.2-01B
                                                                    (10/87)
          Retaining and managing  the distribution of cleanup  personnel,
          equipment,  and materials  so that  all  items are  available  at
          any location within acceptable  time limits

          Receiving and implementing Delivery Orders issued by  Ordering
          Officers

          Designating  a  Response  Manager  for   each separate   cleanup
          action to  work  directly  with  the OSC  or  other  designated
          Federal official  on scene

          Providing  overall  supervisory  and administrative  support  to
          all Response Managers

          Developing  a  quality assurance project  plan  consistent  with
          EPA Region-specific  requirements for each  removal  project  in
          which environmental measurements will be made

          Providing  and maintaining  a  24-hour  call center  to  provide
          Ordering  Officers with immediate access  to cleanup services

          Developing  program health  and  safety  plans  to  protect  all
          cleanup personnel

          Submitting  monthly project  reports and  invoices,  as  well  as
          any  special  reports  requested  by  the  Project  Officer,  ERGS
          DPO, or OSC.

While  the   Program   Manager  provides   contractor   oversight   for  the
contract, the Response  Managers,  whose duties are described  in  the next
section,   are  the  contractor  representatives  responsible  for  managing
day-to-day  removal  project  activity  as  directed  by   OCSs  or  other
designated Federal  officials.
                                111-12

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
4.2  Response Manager

     For  each  Delivery  Order  issued  to   the  contractor,  the  Program
Manager will designate a  Response  Manager.   The Response Manager will be
fully dedicated  to a specific  cleanup action  for  the  duration of  the
response  and will  be  on  scene  on  a  daily  basis,  unless  instructed
otherwise by the  OSC or  designated  Federal  official  in charge.   The
Response Manager will be  responsible for the management and execution of
all  contractor  cleanup   activities  in   exact   accordance   with   the
specifications developed  in  the SOW  and  in Work  Reports  (as  issued).
Other major management responsibilities of the Response Manager include:

          Taking   direction,    maintaining   close   communication,   and
          coordinating with  the OSC or  designated  Federal  official  for
          the duration of a  specific response and reporting any and  all
          problems  encountered in executing cleanup  activities

          Conducting  on-scene  surveys  to   assist the  OSC  in  developing
          detailed  project work plans

          Providing   the  OSC  or   designated   Federal  official   with
          immediate on-scene access  to all  contractor  cleanup  personnel,
          equipment and materials at a specific  response

          Providing administrative  support, supervision,  and  management
          of  cleanup personnel,  equipment,  and materials provided  on
          scene  to  ensure that all  directives issued by  the OSC/Ordering
          Officer are immediately executed in an acceptable manner

          Providing a  daily  accounting of  costs incurred  at  a specific
          site in  the format  specified by the  Contractor Cost  Report
          (EPA Form 1900-55)

          Ensuring   that  performance   of  assigned   tasks  adheres   to
          procedures specified in quality assurance  plans
                                111-13

-------
                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
              Implementing a  program  safety  plan  to  protect  all  cleanup
              personnel

              Preparing contractor-initiated PERs on selected Delivery  Order
              assignments.
    This  chapter   has   described  the  management  structure   required   to
implement the  ERCS  contracts.   The  next chapter  outlines  procedures  for
initiating and managing  contractor cleanup services.
                                    111-14

-------
                                              OSWER Directive 9242.2-01B
                                                                  (10/87)
                            CHAPTER IV
PROCEDURES FOR INITIATING AND MANAGING CONTRACTOR RESPONSE SERVICES

-------
                                              OSWER Directive 9242.2-01B
                                                                 (10/87)
                            CHAPTER IV
PROCEDURES FOR INITIATING AND MANAGING CONTRACTOR RESPONSE SERVICES
                            KEY TOPICS
                                                                 Page

  ERGS Contractor Selection                                      IV-2


  Initial Screening                                              IV-5


  Selection Criteria Definitions                                 IV-5


  Using the Selection Criteria                                   IV-8


  Documentation of Contractor Selection Decisions                IV-26


  Zone Crossovers                                                IV-26


  Delivery Order Preparation and Processing                      IV-27


  Oral Delivery Orders                                           IV-27


  Delivery Order Completion and Processing Instructions          IV-29


  Delivery Order Modifications                                   IV-36
  Notice of Failure to Perform or to Make Progress               IV-36
  in Performance  ("Cure Notice")
  Notices Regarding Work Stoppage  ("Stop Work Orders")           IV-41


  Project Site Files                                             IV-44


                               IV-1

-------
                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
                                   CHAPTER IV
       PROCEDURES FOR  INITIATING AND MANAGING CONTRACTOR RESPONSE SERVICES
    The performance  of response cleanup  services  by  the  ERGS contractors  is
initiated through  the  issuance of  written Delivery Orders  (DO)  by  designated
EPA officials.   Delivery Orders  also  can be  issued orally  if  there  is  an
immediate danger to  life  or significant property.   The Delivery  Order  must be
consistent with  the  terms  and conditions  of the  contract and  the  contract
Statement  of  Work  (SOW).   This  chapter  defines  procedures  for  processing
Delivery Orders  and  provides  guidance  on Delivery Order  content and  format.
The flow diagram shown in Exhibit  IV-1 summarizes the  sequence  of Federal and
contractor  management   interactions  and  documentation  required  to  initiate
contractor response services through the issuance of a Delivery Order.

1.  ERGS CONTRACTOR SELECTION

    As  described  in  Chapter  II, the ERGS contracting network consists  of two
groups of contracts  (i.e.,  four ERGS  zone  contracts  and  a separate group  of
ERGS Regional  contracts).   As  of  the printing date of  this document,  only one
Regional contract  (Region V) has been awarded, but several  others  are  expected
to be  awarded  in  the near future.    EPA's  Procurement  and  Contracts Management
Division (PCMD) is also currently  planning to develop  procedures  for  awarding
"site-specific" contracts  on a  limited competition basis.  This  will  involve
prequalifying  a  number of  firms  technically, probably  on  a  Regional  basis.
When the need  for  a  removal action develops for which initiation of action may
be delayed for approximately 4-9 months, that action may be  competed among the
established  cadre  of  prequalified  firms  within the  appropriate  Region.   When
the need for a removal action develops for  which  initiation of action  may be
delayed for  longer than nine months, fully competitive site-specific contracts
will be awarded.   These contracts  will not  be  limited to  a specific group of
prequalified firms.  Details on these site-specific contracts will be provided
                                      IV-2

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                               EXHIBIT IV-1

                  Initiation of Contractor Response Services
 OHIGINATOR(S)
   RESPONSE
DOCUMENTATION
RECIPIENTS)
     FEDERAL
    ORDERING
     OMICER

                                  CONTRACTOR
                                    PROGRAM
                                    MANAGER
                                                                       RESPONSE
                                                                       MANAGER
                                   OEUVERY
                                    ORDER
                                    AOR*
                                                                         EPA
                                                                     CONTRACTING
                                                                       OFFICER
•AOR - ACKNOWLEDGMENT  OF RECEIPT
                                  rv-3

-------
                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
later when procedures  have  been  finalized.   These procedures will be  inserted
into this manual at that time.

    ERGS DPOs,  Ordering Officers, and  OSCs must  select  the most appropriate
contractor within  a   zone  for any  particular  removal.   Selection  officials
undoubtedly will base  contractor  selection  decisions  on a combination of  both
objective and  subjective criteria derived  from past experience.  However,  if
decisions are made  solely  on  an  ad  hoc basis,  relying  strictly on  intuition
and "gut feelings," several problems  might  arise, including:

         Violation  of  contract  specifications,  such as failure  to comply  with
         the  minimum or maximum  level-of-effort,  or  small  and  minority-owned
         business contracting  requirements

         Selection  of   a contractor  less   qualified  to  perform a  particular
         removal project than  another contractor

         Selection of a contractor whose particular rates  result  in  costs  that
         are   not  justifiable, ' thus  putting  the  successful  outcome of  cost
         recovery proceedings  in jeopardy

         Appearance or actual  occurrence of personal conflict of interest.*

This  last  point is  of particular importance  since the  Superfund  program  is
heavily   scrutinized   by   Congress,   the   Inspector   General,    industry,
environmental  groups,   and  the  general   public.   All   Regional   contractor
selection  officials  should  be  familiar   with EPA's  requirements  regarding
conflict of interest contained in Guidance  on Ethics and  Conflicts of Interest
(U.S. EPA, February 1984)  and the Project  Officers Handbook (U.S. EPA, Revised
April 1984).
    Personal  conflict  of interest  exists  when an  EPA employee's  judgment or
    actions in  procurement  may be improperly influenced or  biased in favor of
    a particular contractor for reasons such as ownership of  stock or personal
    relationship to employees of the contractor.
                                      IV-4

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    For  these  reasons,   guidance  for  ERGS  contractor  selection  has  been
developed.   It  defines  a set  of  contractor selection criteria and  presents  a
step-by-step procedure to be followed  in applying them and  in  documenting the
entire process.

    1.1  Initial Screening

         There  are  two  factors   which  must  be  considered  first  in  any
    contractor selection  decision.   These factors are:

              Response time  requirements
              Maximum  contractual   obligation   (capacity  as   specified  in
              contract).

    Their function  is  to screen  out  which contractors  should  be  eliminated
    from further  consideration.  For  example, any  contractor  unable  to  meet
    the  response  time  requirements  of the 'job  should not  be  considered for
    selection.   Similarly,   any  contractor  expected   to  exceed  its  maximum
    contractual  obligation  should not  be  eligible for  selection,   since'  each
    ERCS contract  stipulates  that  the Government cannot order work that  will
    exceed   the   stated  maximum  dollar  ceiling  in   that   contract.    Thus,
    selection officials  must  always assess these two  factors  before applying
    the three selection criteria defined below.

    1.2  Selection Criteria  Definitions

         After  the  initial   screen,   three  criteria  are  considered  most
    important for contractor selection.  They are:

              Company expertise/experience
              Location
              Equipment and  labor  rates.

    Each of  these criteria  is  defined below.   Following each  definition  is  a
    list of factors  to be  used by  selection officials  in assessing how  well
    the different contractors  satisfy that particular criterion.

                                     IV-5

-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
     Company  expertise/experience - proficiency  in  conducting  hazardous
materials  removal  actions  gained  through  past  participation  in  such
projects, including:

          Knowledge of the  particular  cleanup  methods/techniques  required
          for the project

          Technical competence and skill in conducting this  type of cleanup

          Completion of  required activities on schedule and  within budget
          in similar projects

          Accomplishment  of  cleanup  goals  and   objectives   in  similar
          projects

          Range  and  depth of  experience/reputation in conducting similar
          projects (e.g.,  the  number of similar cleanups completed  by the
          f i rm).

     Location - the  geographic   proximity   of   the  contractor  (and  the
contractor's resources) to the job:

          Proximity of personnel, equipment, and materials  to the project

          Mobilization/demobilization costs

          Familiarity with local problems.

     Equipment and labor  rates - the  contractor's cost for  completing the
job, including:

          Unit  prices  of  the  particular equipment and material required
          for the project

          Labor rates for  required personnel
                                  IV-6

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          Total estimated costs of the entire project.

     These three  primary criteria, as  presented here,  are  not  ranked  in
order  of  priority.   The relative  importance of  the  criteria will  vary
considerably  from  job  to  job,  depending  on  the  nature  and  specific
requirements of each.  It  is  therefore  necessary to order or  "weight"  the
criteria  on  a  case-by-case basis.   In this  way,  the  Regional  selection
official will  determine  the most  important  factor(s)  for each individual
removal action.

     Another  factor  which  must  also  be  considered   in  every  selection
decision is  each  contractor's minimum  contractual  obligation.   Each  ERGS
contract provides  that the  Government will order a  stated minimum quantity
of services,  and   that  the  contractor  will  furnish  the  minimum and  any
additional quantities, not  to  exceed  a stated maximum.   The  minimum amount
represents the Government's  obligation,  and  must   be   paid   even  if  the
minimum quantities are  never  ordered,  unless the  contract  is terminated
for convenience.  Therefore, Regional  selection officials  should  make  sure
that  the  minimum  quantities  for  each  contract  are  ordered within  the
contract year period of performance.

     Other factors that should also be considered in  certain  case-specific
situations include:

          Minority-owned businesses - giving  preference to  minority-owned
          businesses

          Rotation - sequential  use  of   contractors    that   are   equally
          qualified for any particular job

          Mitigating  circumstances -  giving  consideration to  extenuating
          factors   that cannot  be  included in any of  the above because  of
          the  unpredictable  nature   of  the  requirements  surrounding  the
          emergency response action.
                                  IV-7

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
These  factors  should  be  considered  in those  situations  where the  three
major  criteria  fail  to  provide  sufficient  differences between  or  among
contractors  or  where  there are  unique characteristics  or  circumstances
that affect how the three major criteria are considered.

1.3  Using the Selection Criteria

     This section provides guidance on how  to use  the  contractor  selection
criteria.  Also  included is a  sample evaluation  form and  worksheet.   The
'guidance is presented in the form of a six-step procedure.

     Step 1 — Assess the  relative  importance of  each criterion  in  terms
               of the ]ob at hand, and assign a weight to each

     Step 2 — Assess the  ability of each  contractor  to meet  the  response
               time requirements of the job

     Step 3 — Assess  whether   or  not  each  contractor  will  exceed  its
               maximum  contractual  obligation  as  a  result of working on
               the job

     Step 4 — Rate the contractors on each criterion

               "3" = Meets the criterion fully;
               "2" = Meets the criterion somewhat;
               "1" = Does not satisfactorily meet the criterion

     Step 5 — Develop  scores  for  each  contractor by multiplying  weights
               by ratings

     Step 6 — Develop  a  ranking  of contractors  based  on  total  scores
               derived for the three major criteria.

Each of  these steps  is  described in detail below.   An evaluation  form for
rating ERGS contractors  is provided in  Exhibit  IV-2.   This  form,  which
                                  IV-3

-------
                                                                     OSWER  Directive 9242.2-01B
                                                                                              (10/87)


                                           EXHIBIT IV-2

                               ERGS Contractor Evaluation Form
                                                                                          Page 1 of 4

Site Name:	Location:	

Delivery Order No.:	
(Should be recorded following contractor selection for filing purposes)

                                       INSTRUCTIONS

1.      Review each criterion and assess its relative importance.

2.      Assign a weight of 1 to 100 to each criterion, indicating its importance in relation to the other criteria. The
        sum of all the weights for the criteria must be equal to 100. Enter the weights on the worksheet under the
        column marked " WT." Also, it is strongly urged that an explanation be provided in the adjacent space for
        why each weight was given.

3.      Assess each contractor's ability to meet the response time requirements of the job.  Enter a "yes" or "no"
        as appropriate for each contractor in the space provided on the first page of the worksheet

4.      Assess whether or not each contractor will  exceed its maximum contracted obligation (as stated in its
        contract)  by working on the job.  Enter a "yes" or "no" as appropriate for each contractor in the space
        provided on the first page of the worksheet

5.      Rate each contractor on each criterion using the following scale:

                       "3."     =       Meets the criterion fully
                       "2"     =       Meets the criterion somewhat
                        1"     =       Does not satisfactorily meet the criterion.
n 4 n
        Enter the ratings for each contractor under the column labeled "RATING."  Also, please note in the space
        provided, any relevant comments concerning the rating given a particular contractor for the criterion.

6.      Score each contractor on each criterion by multiplying ratings by weights and enter the score in the column
        labeled "SCORE."

7.      Add the scores for all criteria to obtain totals for each contractor. Enter the total score for each contractor in
        the row labeled "SCORE TOTALS."   Adjust total scores upwardly by 20 percent for all contractors
        whose minimum contractual obligations have not yet been met and record these adjusted scores in the row
        labeled "ADJUSTED TOTALS."

8.      Rank the contractors according to their total scores and list them  in descending order, beginning with the
        contractor with the highest score through the contractor with the lowest score, on page 4 of this form in the
        space labeled "Rankings."

9.      Assess the scores and rankings, as well as any additional relevant factors pertaining to the contractor support
        required for the removal, and then name the contractor selected.*

10.     Provide a brief description, on page 4 of this form, summarizing the contractor selection decision. The
        selection offical must also sign and date the completed form on the bottom of page 4.
        Selection officials need not necessarily select the contractor with the highest score.  Other factors may also
        be considered in making the final decision. These factors, however, must be thoroughly explained in the
        space labeled "Brief  Summary of Contractor Selection Decision."
                                            IV-9

-------
                                                               OSWER Directive  9242.2-01B

                                                                                    (10/87)
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-------
                                                           OSWER  Directive 9242.2-01B
                                                                                (10/87)
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                                           IV-11

-------
                                                    OSWER Directive 9242.2-01B
                                                                       (10/87)
                          EXHIBIT IV-2 (continued)

                       ERGS Contractor Evaluation Form
                             SIGNATURE PAGE
Page 4 of 4
Contractor Rankings
 Scores
Name of Contractor Selected:
Summary of Contractor Selection Decision:
Signature and Title of Selection Official:
                                                Date:
                                  IV-12

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
consists of instructions, worksheets,  and a signature page,  is  to be used
for  documenting   each  contractor  selection  decision.    Instructions  for
filling out the  form  are  provided below and on  the  first page of the form
itself.  To  help  illustrate how  the  evaluation  form  is  filled  out,  a
detailed example  also  is  provided  in  Exhibit  IV-3,  which follows  the
step-by-step descriptions.

Step 1 - Assess Criteria and Assign Weights

     The first step in  the  contractor selection process  is to assess each
criterion for  its  relative  importance to the particular job at hand.   This
is done  by assigning a  weight   based on  a scale  of  1  to  100  for  each
criterion such that the  total  of the numbers  for  all the criteria is 100.
Selection  officials  should  use  their  best   professional   ^judgment  in
assigning  weights.   To  illustrate how  this  can  be  done,   the  following
example is  provided.

     EXAMPLE:    An  emergency  hazardous  waste  spill   has   occurred  and
     preliminary  information  reveals  that  the  spill -is  complex in nature
     and will  reguire  a  firm  with  considerable  skill  and   expertise  to
     achieve successful  cleanup.

     Based   on   this  information,   the  selection  official   assigns  the
     following weights to the three criteria:

               Criterion                     Weights
         Company expertise/experience          60
         Location                              25
         Eguipment and  labor rates             15
               Total                           100
                                  V-13

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87}
                            EXHIBIT IV-3 (1)
           ERCS CONTRACTOR SELECTION:   AN ILLUSTRATED EXAMPLE
Description of Situation

    A  fertilizer  and  pesticide  distribution  warehouse  located  in  an
industrial/residential area of  Uptown, NY  has caught fire,  resulting
in an  explosion and  release of airborne contaminants.   The incident is
threatening  nearby  residents  with  air,  soil,   drinking  water,  and
surface water  contamination.   EPA has been notified of  the  incident,
and an OSC has been assigned responsibility.

Response Requirements

    In assessing the  situation,  the  OSC determines that  the  explosion
has sent  toxic  fumes  into the air, necessitating the relocation of all
nearby residents.   The OSC also determines  that  substantial  amounts of
pesticides,  chemicals,  and  contaminated debris need to be removed and
disposed of  as  quickly as possible.    The  incident requires  the  rapid
response  services  of an  ERCS  contractor.   The  incident  also requires
that  the  contractor  be  experienced  and  skilled  in  sampling  and
analysis,  relocation   of   residents,   and  techniques  for  removing,
transporting, and disposing of contaminated materials.

Contractor Selection

    In  selecting   a  contractor  to  respond  to  the  Uptown  Warehouse
incident,  the  OSC  obtains  a  blank  copy  of  the  "ERCS  Contractor
Evaluation Form" and  then completes  it  according to  the instructions
on  the first  page  of  the  form.   The  OSC has  four  contractors from
which  to  choose.   The  evaluation form on the  following four  pages
illustrates  how the  OSC might go about evaluating  these contractors
and selecting the most appropriate one.
                                     IV-14

-------
                                                                   OSWER Directive  9242.2-01B
                                                                                            (10/87)


                                          EXHIBIT IV-3

                              ERGS Contractor Evaluation  Form
                                                                                         Page 1 of 4

Site Name:     Uptown Warehouse	Location:	Uptown. NY	

Delivery Order No.:     9999-08-009	
(Should be recorded following contractor selection lor filing purposes)

                                      INSTRUCTIONS

1.      Review each criterion and assess its relative importance.

2.      Assign a weight of 1 to 100 to each criterion, indicating its importance in relation to the other criteria. The
        sum of all the weights for the criteria must be equal to 100. Enter the weights on the worksheet under the
        column marked "VVT." Also, it is strongly urged that an explanation be provided in the adjacent space for
        why each weight was given.

3.      Assess each contractor's ability to meet the response time requirements of the job. Enter a "yes" or "no"
        as appropriate for each contractor in the space provided on the first page of the worksheet

4.      Assess whether or not each contractor will exceed its  maximum contracted obligation (as stated in its
        contract) by working on the job. Enter a "yes" or "no" as appropriate for each contractor in the space
        provided on the first page of the worksheet.

5.      Rate each contractor on each criterion using the following scale:

                       "3"    =      Meets the criterion fully
                       "2"    =      Meets the criterion somewhat
                        1"    =      Does  not satisfactorily meet the criterion.
n -t n
        Enter the ratings for each contractor under the column labeled "RATING." Also, please note in the space
        provided, any relevant comments concerning the rating given a particular contractor for the criterion.

6.      Score each contractor on each criterion by multiplying ratings by weights and enter the score in the column
        labeled "SCORE."

7.      Add the scores for all criteria to obtain totals for each contractor.  Enter the total score for each contractor in
        the row labeled "SCORE TOTALS."  Adjust total scores upwardly by 20 percent for all contractors
        whose minimum contractual obligations have not yet been met and record these adjusted scores in the row
        labeled "ADJUSTED  TOTALS."

8.      Rank the contractors according to their total scores and list them in descending order, beginning with the
        contractor with the highest score through the contractor with the lowest score, on page 4 of this form in the
        space labeled "Rankings."

9.      Assess the scores and rankings, as well  as any additional relevant factors pertaining to the contractor support
        required for the removal, and then name the contractor selected.*

10.     Provide a brief description, on page 4 of this form, summarizing the contractor selection decision.  The
        selection offical must also sign and date the completed form on the bottom of page 4.
        Selection officials need not necessarily select the contractor with the highest score.  Other factors may also
        be considered in making the final  decision.  These factors, however, must be thoroughly explained in the
        space  labeled "Brief Summary  of Contractor Selection Decision."
                                                IV-15

-------
                                                            OSWER Directive  9242.2-01B

                                                                                 (10/87)
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                                                            OSWER Directive  9242.2-01B
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-------
                                                     OSWER  Directive 9242.2-01B
                                                                         (10/87)
                           EXHIBIT IV-3 (continued)
                       ERGS Contractor Evaluation Form

                              SIGNATURE PAGE
                                                                 Page 4 of 4
Contractor Rankings
    Contractor "A"
    Contractor "B"
                            Scores

                             200
                             300
Name of Contractor Selected:
Contractor "B"
Summary of Contractor Selection Decision:
    Contractor "B" scored substantially higher than Contractor "A" on the three
    criteria and has not yet met its minimum contractual obligation.  On this basis,
    Contractor "B" is the most appropriate choice for the job.
Signature and Title of Selection Official:
                                                 Date:
                                IV-18

-------
                                                 OSWER Directive 9242.2-0IB
                                                                    (10/87)
     A  weight  of  "60"  is  given  to  company  expertise/experience
     because it is considered  by the  selection official to  be  the
     most important criterion  for this  project due to  the  complex
     nature of the project.   The contractor  selected for the  job
     must be  extremely knowledgeable, proficient,  and  experienced
     in conducting this  type  of  cleanup job.  The  remaining  two
     criteria  are  not  considered  to  be  as  important  and  are,
     therefore, given lower weights.

The  weights  provided  in  this  example  are,  of  course,   only
illustrative  of  how  selection  officials  might assess the  three
selection criteria  for  this   project.   Other  weights  could  have
been given.   The  intent  here  is simply to offer  general  guidance
on how one might  go about assigning weights to  the  three  selection
criteria.

     Another example  is  provided  below  to illustrate  a  different
set of weights for  a  different situation.

     EXAMPLE:   An Expedited Response  Action (ERA)  has been  planned
     as part of a  remedial  site cleanup.  The types and quantities
     of services, personnel,  and other  resources   required  by  the
     removal action are  relatively minimal.   The  job is considered
     simple and straightforward and  does  not require  any  special
     expertise or skills.
                                 IV-19

-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
     Based on this information,  the selection official assigns  the
     following weights to the  three criteria:

               Criterion                     Weights

          Company expertise/experience          15
          Location                              35
          Equipment and labor  rates             50
               Total                           100

     In evaluating these criteria, the selection official  assesses
     the requirements  of the  removal  project  and determines  that
     because the project will  not require any special  expertise or
     skills,    company    expertise/experience     is     relatively
     unimportant; therefore,  it  is assigned a  weight of  15.  The
     selection  official  then decides   that  since  the   technical
     requirements of  the  project are minimal,  the most  important
     criteria  should  be  equipment  and labor  rates  ("50")  and
     location  ("35").   The selection  official assumes  that  most
     contractors will  be about  equal  in meeting  the  requirements
     of the project  and,  therefore,  believes that it  is  important
     to base  the  contractor  selection  decision  mostly  on  "cost"
     and "location."

     The worksheet portion of  the ERCS  Contractor Evaluation  Form
(pages 2 &  3  of the form) shown  in Exhibit  IV-2 should be used for
recording assigned weights; they should  be  placed directly  across
from each criterion under the  column headed  "WT."

Step 2 - Assess Response Time  Capabilities of Contractors

     The  second step  in  the  contractor selection  process  is to
determine whether or  not each contractor can satisfy  the  response
time  requirements  of the job.  That  is,  can personnel,  equipment,
                                 IV-20

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
and  materials  be  mobilized  on  time?   Any  contractor unable  to
respond  in  the  required  time  should  be  eliminated from  further
consideration.

     Determination  of a  contractor's  ability  to  respond in  the
required time can be based upon:

          The   response   time  requirements   identified  in   the
          contractor's contract

          A   verbal   statement  from  the   contractor   indicating
          whether or not response time  requirements can be met.

Selection officials should use their own best judgment  in deciding
which  of   these  two  sources  to  use.    In   certain  emergency
situations,  where immediate response is required,  there  may  not  be
enough  time  to call  contractors.   In  these   cases,   it  may  be
necessary  to   rely   exclusively   on  the  response  time   limits
specified in  the contracts.   On other  occasions, where  time  is  not
as critical, phone  calls may be possible.

     After a determination is made of each  contractor's  ability  to
respond,  the  answers should  be recorded on  the  worksheet portion
of the ERGS  Contractor  Evaluation  Form  (page 2  of the  form).   A
"yes"  or "no"  response  should be  indicated for  each  contractor
under consideration.  In  doing so,  each  contractor's name  should
be written at the top of the worksheet  in the space provided.

Step  3  - Assess Contractor  Status Regarding Maximum  Contractual
Obligations

     The  third  step  in  the process is  to assess  each contractor's
maximum  contractual  obligation in  relation to  the  estimated  cost
of  the  ]ob  at hand.   That  is,  will  the  contractor  exceed  its
maximum  contractual  obligation as  a  result of  being selected  for
                                 IV-21

-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
the job?  Any contractor  whose  maximum contractual  obligation will
be exceeded should be eliminated from further consideration.

     Answers should be recorded  on the first page of  the  worksheet
portion of  the  ERCS  Contractor  Evaluation Form.  A  "yes" or "no"
response   should   be  indicated   for   each   contractor   under
consideration.

Step 4 - Rate Each Contractor

     After establishing which contractors  will  be able to meet the
response time requirements of  the job  and which contractors will
not   exceed   their   maximum  contractual   obligations,   selection
officials should  rate these contractors  on  each criterion.   The
ratings  should  range  from 1 to 3,  where  "1"  indicates  that the
contractor  does   not satisfactorily   meet  the  criterion;   "2"
indicates  that  the  contractor   meets  the  criterion  somewhat;  and
"3" indicates that  the contractor meets the criterion fully.   All
the  factors  listed  under  each  criterion  should  be  considered.
Selection  officials  should  base  their ratings  on  any  relevant
information  to  which they have  access as well as  on  their own
personal  knowledge  of  the  contractor's   expertise,  experience,
capabilities, and  so  forth.   They should develop as much objective
information  and  documentation  as  possible  on  each  contractor
before  assigning  ratings.   This  will  help  to  ensure a  fair and
unbiased assessment.

     The worksheet  portion of  the ERCS Contractor Selection Form
(Exhibit  IV-2)   should  be  used  to  record  assigned  contractor
ratings.  Ratings  for each  contractor should  be placed  directly
under the column "RATING."
                                 IV-22

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
Step 5 - Develop Contractor Scores

     Each contractor is then scored on each criterion.   Scores are
obtained  by  multiplying  the  weight by  the  rating.  Total  scores
are calculated by adding all the  individual criterion  scores.   The
following example is illustrative.

     EXAMPLE;  Suppose  that the following weights  and  ratings are
     determined:
     Contractor "A"
          Criteria                    WT    Rating   Score
     Company expertise/experience     60       3      180
     Location                         25       1       25
     Eguipment and labor rates        15       2       30
          Total                      100              235
     Individual criterion  scores are  obtained by multiplying  the
     weight by the  rating.   A  score  of "180"  is obtained  on  the
     first criterion by multiplying  the weight of 60 by the rating
     of 3.  Similarly,  a  score  of "25"  is  obtained  on  the  second
     criterion by multiplying the  weight of 25 by the  rating of 1
     and so on.   The  total  score  of  "235"  is obtained  by  adding
     the individual criterion scores.

     In those  cases  where   a  contractor has  not yet  reached  its
minimum  contractual  obligation,  that  contractor's  total  score
should  be  adjusted upward  by 20  percent.   This adjustment  gives
preference  to  contractors  whose minimum  contractual  obligations
have not yet been met.   For example. Contractor  "A's"  total score
of 235 would be adjusted  to 232 (235  x  .20  =  47; 47 -t-  235  = 282)
if its minimum contractual  ooligation had not yet been met.

     Scores should  be  recorded on  the worksheet  portion  of  the
ERCS Contractor Evaluation Form  under  the columns headed "SCORE."
Scores should be  recorded  for each criterion and each contractor.
                                 IV-23

-------
                                                 OSWER Directive 9242.2-0IB
                                                                    (10/87)
Total  scores  should  be  recorded  at the  bottom of the  worksheet
across the row  labeled  "SCORE  TOTALS."   Adjusted scores  should  be
recorded across from "ADJUSTED  TOTALS."

Step  6 -  Develop  Rankings  of  Contractors  and  Make the  Selection
Decision

     Based  on  the  scores  obtained  in  Step   5,   the  selection
official  should rank the  contractors from  highest to lowest.   A
space  for  ranking  the  contractors,   along with  their scores,  is
provided  for  on  page   4,  the  "signature  page,"  of  the  ERGS
contractor evaluation form.  This ranking  will  reflect an ordering
based  on  a  rational  assessment  of  those  criteria  considered
important in the contractor selection process.

     The intent of  the  ranking,  of course,  is  to assist  selection
officials  in  their job  of choosing which ERGS  contractor  co use.
It is  not  meant to be a substitute  for  individual  experience  and
judgment,   but   rather as a decision-making  tool to quantify that
judgment so that decisions will be fully supportable.

     Selection  officials  should not  consider  themselves  bound  by
the  final  ranking  of   contractors.   Scores   represent  only  one
aspect  of  the   contractor  selection  decision.    Additional  factors
may  also  be  present,   such  as  those  mentioned  in  the  previous
section.   It  is the  responsibility  of the  selection   official  to
assess  the  importance of  these  other factors  in  relation  to  the
final  ranking   of  contractors   before making   the   decision.   All
final  contractor  selection decisions  must  be explained on the last
page of the form in the  space  labeled "Brief Summary of Contractor
Selection Decision."

     Additional factors  will also be extremely important in those
cases  where  all the  contractors receive  the  same   score.   In  the
event  of  a  tie score,   selection  officials should assess  factors
                                 IV-24

-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
peculiar  to  the  situation  which  might  favor  the  use  of  one
contractor over another:

          If,   after  assessment  of  these  factors,  no  contractor
          seems to be more  appropriate  than any other  for the job,
          then the selection official should select  the  contractor
          that  has  used  the  smallest  percentage of  its  maximum
          contractual  obligation.  For  example,  if Contractor  "A"
          has  used only 10  percent of its maximum while  Contractor
          "B"  has used 20  percent,  then  Contractor  "A"   should  be
          selected.

          In cases where all  contractors  are equal on  this factor,
          the   selection  official  should  determine  which  of  the
          contractors   under  consideration  are  minority  owned.
          Generally,   the  selection  official   will  know   which
          contractors  are  minority  owned;  if  not,  however,  this
          determination   can  be   made  by   contacting   the   ERCS
          Contracting  Officer (CO).

          If only one of  these contractors is minority  owned,  the
          selection official should select this contractor  for  the
          job.

          If  more than   one  are  minority  owned,  the   selection
          official should  select the minority-owned  contractor  not
          used most recently.

          Finally, if the  selection official determines  that  none
          of  the  contractors  under  consideration   is   minority
          owned,  the   selection   official  should   select   the
          contractor not  used most  recently.
                                 IV-25

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
1.4  Documentation of Contractor Selection Decisions

     All  contractor  selection  decisions  are  to  be documented  as
described  above  by  using  an  ERGS  Contractor   Evaluation  Form
(Exhibit IV-2).   Completion  of this form is required  to  establish
and  maintain  a  written  record  of  the  justification   for  all
contractor  selection  decisions.   The original  version  of  each
completed evaluation  form should  be  submitted to  the ERCS  CO  in
the Procurement  and Contracts Management Division  (PCMD).   A copy
of the  form  should be  kept  along with other  information  for  the
Delivery Order in Regional files.

1.5  Zone Crossovers

     As  described  in Chapter  II,  an  ERCS  zone  contractor  may  be
requested  to support   Federal  OSCs  in  a  zone   other  than  the
contractor's assigned geographical  zone.   If the  need arises for a
zone crossover,  the ERCS DPO (from the zone  initiating the request
for services) should  supply  the Project Officer with the  following
information:

          Reason  for   the   zone  crossover   (e.g.,   conflict   of
          interest, contractor resource shortage)

          A description of services required

          The location and period for which services are required

          The project ceiling amount

          Date and time contractor is  required on site.

The Project  Officer will be  responsible  for coordinating the zone
crossover  with  the  ERCS DPO(s)  and  Contracting  Officer.   All
contractual  requirements  and  arrangements  concerning  the  zone
                                 IV-26

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    crossover  (e.g.   terms  and  conditions,  prices,   etc.)  will  be
    finalized  by  the  Contracting  Officer.   The  Contracting  Officer
    also will  be  responsible  for issuing the Delivery  Order.   If the
    required services  cannot  be  provided  by another  zone  contractor,
    the Project Officer will  work  with the ERGS DPO  in obtaining the
    services from some other contractor.

2.  DELIVERY ORDER PREPARATION AND PROCESSING

    All Delivery  Orders will  be issued  by  Ordering  Officers  (e.g.,
ERGS DPOs,  EPA OSCs,  or  Contracting Officers)  for  individual  removal
actions.   These •  Delivery  Orders  will  be  issued   on  a  fixed  rate,
indefinite quantity basis,  with time and material provisions.

    This   section  on  Delivery  Order  preparation  and   processing
describes procedures which include:

         Oral Delivery Orders
         Delivery Order completion and processing instructions.

The procedures described  in  this section are  applicable to both the
ERGS Zone contracts and the separate ERGS Regional contracts.

    2.1  Oral Delivery Orders

         As  indicated  in  the  introduction  to  this  chapter,  Delivery
    Orders  can  be  issued  orally   to  the  ERGS  contractors.    This
    flexibility is designed to enhance  response  capabilities under the
    ERGS contract network.   However,  any oral order must be confirmed
    by a written  Delivery  Order within 48  hours.

         When  the  ERGS  contractor  is  contacted   by  telephone  for
    purposes of orally issuing a Delivery Order, the  Ordering  Officer
    should simultaneously  complete a Delivery Order  form noting:
                                     IV-27

-------
                                                 OSWER  Directive  9242.2-01B
                                                                    (10/87)
          Date and  time  of  the  order   (all  references  to  time
          specified  in the  Delivery Order should reflect the  local
          time of the  location where services  are  to  be  provided)

          Contractor  representative contacted  (this should  be  a
          person   authorized   to   commit   the   contractor)    and
          telephone  number

          Response Manager or  contractor  representative  authorized
          to take direction from  the  OSC at  the  site and  his/her
          telephone  number

          Response location

          Date and time the contractor is required on site

          Date and time contractor agrees to be on site

          Brief   narrative   of   the  services   required   (e.g.,
          personnel,  equipment,   and  materials)   and  level   of
          protection (e.g., health and safety) required.

Some of  these items  can  be  completed before the call  is  made to
the contractor.   For  example,  the  response  location or the  level
of safety protection  required may be known ahead of  time and could
be completed in advance.

     By completing  the Delivery  Order  form  during  (or for  some
items  directly  before)  the  discussion  with  the  contractor,  the
Ordering Officer  will:

          Provide the  contractor clear  direction  of the  services
          needed
                                 IV-28

-------
                                                 OSWER Directive 9242.2-Q1B
                                                                    (10/87)
          Document personnel, equipment, and  materials  expected on
          site

          Establish   the   OSC-Response   Manager   site-management
          relationship

          Facilitate  completion  of  the  written  Delivery  Order
          issued to the contractor at the site.

The  information  recorded   during  issuance  of  the oral  Delivery
Order will be important should there be any dispute concerning the
contractor's ability  to provide  the  services within  the  required
response times  (see section 3.1 on Liability, in Chapter  II).   It
also is strongly  suggested  that the Ordering Officer  read  back to
the contractor all the information provided over the phone.

2.2  Delivery Order Completion and Processing Instructions

     In order  to  initiate  services  to be  performed  by the  ERGS
contractor  when conducting  removals   involving  oil and hazardous
substances,  Ordering Officers must prepare written  Delivery Orders
consisting  of' the  elements shown in  Exhibit IV-4.   The  Delivery
Order  specifies  the   services  to   be  performed  by  the   ERGS
contractor  in  executing a  specific removal action.  Each  Delivery
Order establishes  a ceiling  amount  that  constitutes  the  maximum
amount for  which  the  Government  shall be liable.   The  completion
and processing of  Delivery Orders is  outlined below.

     Delivery Order Completion Instructions

          Delivery Order preparation  is  the  responsibility of  the
     Federal Ordering  Officer.   A standard format  is  used  for the
     Delivery Order (see Exhibit IV-5).  All  items  in  the  Delivery
     Order must be completed as explained below.
                                 IV-29

-------
                                    OSWER Directive 9242.2-01B
                                                      (10/87)
                EXHIBIT IV-4

    ERGS Contracts Delivery Order E!ements
    DELIVERY ORDER
       STANDARD
    SPECIFICATIONS
   (E.G.. ACCOUNTING
    DATA.RESPONSE
TIME REQUIREMENTS. ETC.)
         DELIVERY ORDER
          STATEMENT  OF
              WORK
              DELIVERY ORDER
              CEILING AMOUNT
                     SITE-SPECIFIC
                    HEALTH & SAFETY
                   AND INSTITUTIONAL
                     REQUIREMENTS
                         DELIVERY ORDER
                       TERMS ft CONDITIONS
                      IV-30

-------
                      EXHIBIT IV-5
                                                OSWER Directive 9242.2-01B
                                                                      (10/87)
OEUVEHY ORDER FOB EMERGENCY RESPONSE CLEANUP SERVICES
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                             IV-31

-------
                                  OSWER Directive 9242.2-01B
                                                     (10/87)
Date of Order  (Box  1):   Enter the date  of  issuance of  the
Delivery Order to the contractor.

Contract  No.   (Box  2);    Enter  the  contract  number  (e.g.,
68-01-xxxx) of  the  ERGS  contract  under which  services  are
being ordered.

Order No.  (Box 3):   Enter  a nine (9)  digit  Delivery  Order
number which sequentially consists of:

     Last  four  digits  of the  contract number  (See  box  2
     above)

     EPA Region (e.g., 01, 02,.  .  .10)

     Three  digit  number  representing   the  sequence of  the
    . Delivery Order  being issued  in  the Region  or Agency.
     (A  separate  block  of  numbers  will  be  assigned  to
     non-EPA users of the ERGS contracts [e.g., USCG]).

Time of  Initial  Order (Box  4):   Enter  the  time of issuance
of  the  Delivery Order.   All  references  to  time on  the
Delivery  Order  should  reflect  the local time  at  the  site
where the  services are to be provided.

Delivery  Order Ceiling Amount  (Box  5):   Enter  the  total
estimated  cost  of   contractor   personnel,   equipment   and
materials  for  which  the order is being placed.  The ceiling
amount  represents  the  amount obligated  by  the  Government
for  the   removal   action.    The  OSC's/Ordering  Officer's
authority   to  obligate  the   Government   is   limited   to
$250,000.   All  initial  Delivery  Orders  or  Delivery  Order
modifications for amounts greater  than the  initial 3250,000
must  be  obligated  by  the  Contracting Officer.   Unde r  no
circumstances  may  the   ERGS  contractor  develop   the  cost
                  IV-32

-------
                                  OSWER Directive 9242.2-01B
                                                     (10/87)
estimate used here.   This is the sole  responsibility  of  the
Federal  Ordering   Officer  who  may,  however,   seek  the
assistance   of   the   Technical   Assistance   Team   (TAT)
contractor  or  the  Environmental  Response  Team  (ERT)   in
developing the estimate.   Each Regional Administrator also
can choose  to redelegate  his  or her  authority  to obligate
funds   for   removal  actions   to   the  Regional   Division
Director, who  may then  redelegate  this authority  to OSCs.
(OSCs may exercise  this  authority  only for  obligations  not
to   exceed   350,000   for  initiating  removal   actions.)
However,   this   is   at   the   Regional    Administrator's
discretion;  it is not  a  requirement  and,  therefore,  may  not
be true in every Region.

Accounting and Appropriation Data  (Box 6):  Accounting  and
appropriation data consist  of  four  numbers,  which should be
entered as follows:

     Appropriation 4:   68-20X8145 (does not change).

     Account ft  and Document Control  » (DON):   Represented
     by   ten   (10)   and   six   (6)   character   numbers
     respectively.  These numbers will be obtained  through
     the Regional Financial Management Officer (FMO).

     Object   Class   Code:  25.35   (for  all  EPA  program
     contracts; does not  change).

Issued To:   Contractor (Box 7a):  Self-explanatory.

Program Manager  (Box  7b):   Enter the name and phone  number
of the  contractor representative authorized to  receive  the
Delivery Order and commit contract resources to  provide  the
services and supplies  required to  complete the Statement of
Work.
                  IV- 3 3

-------
                                  OSWER Directive  9242.2-01B
                                                     (10/87)
Response Manager  (Box  7c):   Enter  the name and phone number
of the contractor  representative designated by the  Program
Manager  as  the   single   point  of  contact  for  on-scene
coordination and  responsible for  management and  execution
of  cleanup activities  as  specified  by  the  OSC or  other
designated Federal officials.

Issued By:  Ordering Officer (Box 8a):  Self-explanatory.

EPA Region/USCG  District  (Box 8b):   Enter  the number  for
the EPA Region and USCG District  (as appropriate).

Zone  (Box  8c) :   Enter  the number of the zone where the site
is located:

     Zone 1 - Regions I-III
     Zone 2 - Region IV.
     Zone 3 - Region V
     Zone 4 - Regions VI-X.

On-scene Coordinator (Box 8d):   Self-explanatory.

Response  Location  (Box  9):   Enter  the   location  of  the
release or  site  where  services are  to be  performed  by  the
contractor.

Contractor  Required on Site  (Box  10):  Enter  the date  and
time  contractor  personnel,  equipment,  and  materials  are
required on site to implement the removal action.

Required   Work  Completion  Date   (Box   11):    Enter  the
anticipated  date  by  which  contractor services  are  to  be
completed.   Estimates  are  acceptable  and  dates  may  be
revised  through  modifications  issued by  the  Contracting
Officer.
                  IV-34

-------
                                            OSWER Directive 9242.2-01B
                                                               (10/87)
          Statement  of  Work  (Box  12):    This  block  contains  the
          description  of  the  services  to  be  performed  by  the  ERGS
          contractor.  The Statement of Work should not be so  narrow
          as to  restrict  the  contractor's  effort nor so broad  as  to
          permit  the  contractor  to  explore  areas   having  little
          relationship to  the desired work.  The block  should  either
          contain, or refer to attachments that contain:

          -    Statement  of   Work,  including  a  task  breakdown  and
               schedule

               Site-specific   institutional  requirements  or  clearances
               that must be obtained by the  contractor  (e.g., permits
               for   transportation   and    disposal   of   wastes   or
               right-of-way clearances)

               Any plans,  including a  site  operations  plan,  health
               and safety plan,  or  a  quality assurance plan developed
               for the specific removal.

          Ordering Officer (Box 13):  Self-explanatory.

Delivery Order Processing

     The completed Delivery  Order  is  signed  by the Ordering Officer
and  issued  to  the  contractor  Program  Manager  or  designee  (i.e.,
on-site Response Manager).   The contractor  is  required  to  acknowledge
receipt of the Delivery Order in writing within  one  week  or one half
of  the time  specified for  performance  of the  order,  whichever  is
less,  following  receipt.    The  acknowledgment  of  receipt  of  the
Delivery Order must be submitted to the  Ordering Officer, with  a copy
forwarded to the Contracting  Officer.
                            IV-35

-------
                                                    OSWER Directive  9242.2-01B
                                                                        (10/87)
              It is  the  Ordering Officer's  responsibility  to make  sure  that
         the  contractor  submits  an  acknowledgment  of  receipt  each  time  a
         Delivery Order  is  issued.   The  acknowledgment  of receipt  will  help
         preclude misunderstandings between  the  Ordering Officer and the  ERGS
         contractor over the terms and  conditions  of the  Delivery Order.   It
         will  also serve  as  documented  evidence   when  potential  contractual
         actions,  such  as  Cure  Notices  (see   Section  3.1  on  liability  in
         Chapter II), are required to  enforce the terms of a work order.

3.  DELIVERY ORDER MODIFICATIONS

    During  the  course  of  a  removal,   it  may become necessary  to modify  the
Statement  of  Work,  completion  date,  or  ceiling  amount  specified  in  the
Delivery Order.  All such  changes must  be authorized in  a  written amendment to
the  Delivery  Order  using  Standard  Form  30 (Exhibit  IV-6).   If  increased
funding  is  required for  a  project,  the existing Delivery   Order  should  be
amended; a new Delivery Order  should not be issued.

    Requests for amendments should be prepared by  the Ordering  Officer  or the
OSC  and forwarded  to  the Contracting  Officer   for  approval.   In most  cases,
requests and  approvals  can be  handled  over the  telephone.   The  Contracting
Officer will  prepare and  sign  the amendment and  issue  it to the  contractor.
Minor changes, such  as adjustments  in quantities of  labor and equipment which
will not  result in an increase  to  the  Delivery  Order ceiling can  be  provided
directly to the contractor by  the OSC.   Such changes, however, should  be noted
in the  written  site  documentation kept  by the OSC,  and  should be forwarded in
writing to the contractor and  the Contracting Officer.

4.  NOTICE  OF FAILURE TO  PERFORM OR TO  MAKE PROGRESS  IN PERFORMANCE  ("CURE
    NOTICE")

    In  the  event  the contractor does not arrive  within the required time frame
or does not  perform assigned  tasks satisfactorily,  the OSC/Ordering  Officer
should  immediately notify the  Contracting  Officer.   After  being  apprised of
all  the  pertinent  facts,  the  Contracting  Officer  may advise  the OSC/Ordering
                                     IV-36

-------
                                                                        OSWER Directive  9242.2-01B
                                                                                                    (10/87)
    AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
                                                                                  C3NT3AC* iO C3OE
                                                                                                            GEQf ^AG
2. AMENDMENT/MODIFICATION NO.
                                        3. EFFECTIVE DATE    4 SEQUlSi TlON/PuSCHAS£ SEQ. NO.   .5  'BOjECTNO • amended m «1 form in lt»m 14 The hour and date «9ecified tor rvai
••"OKI

Qfftri must aetnomlcdgi r»e«iOt of tn» amendment erior to ttw hour «nd dan UMCifivd m tt* Mlioation or tt (mcndad, by on* of tn« following mcmodi.
(al By comoMting Itamt 8 «nd IS. and rt turning _ coew* of m« amendment: (bl By acknowledging receipt of this amendment on teen cooy of m« offtr
luomirted. or (c) By MOaran letter or telegram wnicn include* a reference to tne wiicitanon and amendment numbers. FAILURE OF YOUR ACKNOWLEDG-
MENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR  THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT
IN DEJECTION OF YOUR OFFER  If by virtue of tnn amendment you denre to change an orfer already tubmitted. lucfi change may be made by telegram or
latter, provided aecn telegram or letter makaa reference to t»e toliciatton and tfiit amendment, and >i received prior to tne opening hour and date icecifnd
12. ACCOUNTING ANO AP*MOPMIATION OATA p« or print;
li«. CONTRACTOR/OFFEROM
rSvwnu* of unon mu»tonn4 to iitnt
UCOATE SIONEO
liA. NAMC ANO TITLE OF CONTBACTINQ OFFICER fTyp« or print;
!«•. UNITED STATES OF AMERICA
av

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
Officer  to  issue  a  "Notice  of Failure  to  Perform  or  to Make  Progress  in
Performance" to the contractor  (See  Ex-iibit IV-7).  This notice  is  also known
as a "cure  notice."*   It  must be issued on the form  letter  provided by  PCMD
and  no  deviations  from  that  format  are   permitted.   All  applicable  times
(notification,   response  requirements,  etc.) must be  documented  accurately.
When   the   Ordering   Officer   issues   a   "cure   notice,"   he  or   she  must
simultaneously notify the  contractor of its  issuance.

    It  is  very  important for  the   OSC to  recognize  that  use of  the  "cure
notice"  should  not be  limited  to just  those situations where  the  contractor
fails to show up  or  is late in showing  up.   The  "cure notice" is a  tool  that
can  be used  whenever  the  contractor  is not performing satisfactorily.   For
example, if  assigned  tasks  are  not being  carried out  as  specified  in  the
Delivery Order  Statement  of  Work,  the OSC  can issue a  "cure notice"  to the
contractor.

    Included in this notice  is  a "cure period," or  a  time  frame  in  which the
contractor  must cure  his deficiencies  or   the  Government  may terminate  the
Delivery Order  for  default.    The  cure period  must  be  consistent  with  the
required response  time  for  that area.  In other words, if the contractor has 3
hours  to respond  from  the time of notification, and  has  not  responded  within
that period, he must  be given an additional 3 hours after issuance of the cure
notice  before  the Contracting  Officer  may   terminate  that  Delivery  Order for
default.  If  the  contractor  has  agreed to a shorter response  time  than that
required  by  the  contract  (e.g.,   one  hour),   then   that   one-hour  period
automatically becomes  the  required  response time,  and the  same  amount of time
should be given for the cure period.

    Once the cure  period  has  expired, the Contracting Officer  .-nay institute a
termination for default.   Since  ail of this  may  take  place  in  a  very short
amount of time, it is extremely critical chat the OSC be in contact with the
 *   Additional  information on  "cure  notices"  can  be  found  in  EPA Superfund
    Emergency Contracting Procedures, pp. 20-22.
                                     IV- 3 8

-------
                          EXHIBIT IV-7        OSWER Directive 9242.2-013


            UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
                                                       AM
 DATE  ISSUED:  _    TIME  ISSUED:   _  PM
                                               (Time)      (Time  Zone)


 NOTICE OP FAILURE TO PERFORM OR TO MAKE  PROGRESS  HJ  PERFORMANCE
Attention:  	

Gentlemen:

Subject   :  Contract No. 	,  Delivery Order
            No.	

The above-referenced delivery order was  issued
                                              (verbally or in writing)
                                            AM
to your firm on        ___       at          PM 	.
                     (Date)           (Time)      (Time Zone)

This delivery order  covered emergency  response cleanup services

at 	________	•   At that time, it
    (Name and Location of Site)

was agreed, between  the undersigned  Ordering officer and

        	, that you were required to respond to
(Name of Contractor's
  Representat ive)

this delivery order  and be on-scene  with  all ordered personnel
                          AM
and equipment at ___^	PM    ^            The following items
                  (Tiae)(Time Zone)

were ordered:
                               IV-39

-------
                                                OSWER Directive 9242.2-013
                      EXHIBIT IV-7 (Continued)                  (10/87)
As of this time, the following condition has occurred:

   a.  You have failed to arrive with any personnel or equipment

   b.  Only the following personnel and equipment have arrived:
You are hereby notified that the Government considers your failure
to arrive on-scene with all ordered personnel and equipment a
condition that is endangering performance of this delivery order
in accordance with its terms and the terms of your contract.
                                                              AM
Therefore, unless such failure to perform is cured by 	PM
                                                        (Time)
   ^   	, the Government may terminate subject delivery order
 (Time Zone)
for default under ARTICLE XLVI and General Provision No.  11 of
your contract.

Your attention is directed to your contractual  liabilities  in the
event the delivery order is terminated for default, and you are
requested to provide an explanation of your failure to  perform the
services ordered within the time required.  Such explanation must
                        AM
be received by          PM             .  Failure to present such
                (Time)(Time zone)
explanation may be taken as an admission that no valid  explanation
exists.

Sincerely,
     Signature                Name  (Print)
of Ordering Officer
cc:  Contracting Officer
                              IV-40

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
Contracting Officer  as early  and  as often  as  necessary when such  delays  are
occurring.  Any  action taken  by  the OSC,  no matter  how  unimportant  it  may
seem,  could potentially  waive the  Government's  right  to collect  liquidated
damages  or to   terminate  a  Delivery  Order  for  default.   Therefore,   good
documentation and close communication  are vital.  It is critical  that  the OSC
keep a  log  and  record exactly the  time  the contractor  was notified and  what
time the  contractor was  expected  to arrive  at  the site.   The  OSC  must  take
care to be precise when communicating orally with the contractor,  and have  the
Program Manager  (or his designee)  repeat  the time they are required to be on
scene  and what   personnel  and equipment  have been ordered.   The  OSC/Ordering
Officer should  be very careful  that time  zones are clarified  in areas  where
there may be a  question.   When the contractor arrives,  the time must  also be
noted.    In some cases,  the  OSC' s log  may be the only available  evidence
submitted in the event of a dispute, thus all conversations and  activities  and
the times they took place must be recorded with precision.

5.  NOTICES REGARDING WORK STOPPAGE ("STOP WORK ORDERS")

    An  Ordering  Officer,  OSC  or the  Contracting Officer may, at  any time, by
written order to the contractor,  require  the  contractor  to  stop  all,  or  any
part, of  the work called  for by any Delivery Order.   The Stop Work Order will
be effective for a period not  to  exceed fourteen (14)  calendar  days  after  the
receipt of  the   order  by  the  contractor.   The  form to  be used for  issuing a
Stop Work Order  is shown in Exhibit IV-8*.  Upon receipt of such a notice,  the
contractor  must  comply  with its  terms  and  take  all   reasonable  steps  to
minimize  the incurrence of  costs  allocable  to  the work  covered by  the  order
during  the  period of  work  stoppage.   Upon issuance  or cancellation  of a  Stop
Work Order  to  the  contractor,  the Ordering  Officer  or  OSC  must  immediately
notify  the  Contracting Officer.   The OSC must be  aware  that  standby costs may
be incurred for vehicles and other equipment left on site  during the stop-work
period.
    Detailed   instructions   are  provided  in  the  EPA   Superfund  Emergency
    Contracting Procedures, pg. 25.
                                     IV-41

-------
                                                                 OSWER  Directive 9242.2-01B
                                                                                       (10/87)
                                       EXHIBIT IV-8
                           NOTICE REGARDING WORK STOPPAGE
Date:
Contract or Order Number:
Contractor:


A.  Q  STOP WORK ORDER - 1.  Pursuant to the contract provision entitled "Stop Work Order,"
       you are hereby directed to stop:

    D  ell  work called for by the above numbered contract.

    D  a portion  of the work called for by the above numbered contract. The portion of the work
       to  which  this stop work order applies is as follows):

    1. You shall stop work as identified above for a period of	calendar days after
    receipt of this stop work order. You are directed to take all reesonable steps to minimize the
    'mcurrence of costs allocable to the work covered by this order during the work stoppage
    period.

    2. You may submit a claim for an equitable adjustment in the contract performance period or
    contract price lor cost), or both, and in any other provisions of the contract that may be
    affected by the work stoppage. Such  claim shall be submitted within thirty (30) calendar
    days after the end of the work stoppage period to the  Environmental Protection Agency,
    Headquarters Procurement Operations. Procurement Section H (PM-214-M),  401 M Street.
    S.W., Washington, O.C. 20460.

B.  D  CANCELLATION OF STOP WORK ORDER

By stop work order dated	, you were directed to ceese all, or a portion of the
work called for by the above numbered contract, you are hereby notified that such stop work
order is cancelled;

    D  in whole,  and you shall resume the work aa stated in the contract.

    D  in part, and you shall reaume the portion of the work stated in the contract as follows:


                                            The United Statea of America


                                            By	
                                                    Contracting Officer


Acknowledge Receipt by Contractor
Signature of Contractor Representative              Date


                                            IV-42

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    When  the  Stop Work  Order  period expires  or is cancelled by  the  Ordering
Officer,  Contracting  Officer or  OSC,  the contractor  will  resume work  unless
the   Headquarters  Contracting   Officer  states   otherwise.    An   equitable
adjustment  will  be  made  in  the  Delivery  Order  period  of  performance  or
Delivery  Order price, or  both,  and  in  any other  provisions  of  the  Delivery
Order that may be affected, and the Delivery Order will be modified  in writing
accordingly, if the following two conditions  apply:

         The Stop Work Order results in an  increase in  the  time required for,
         or in the contractor s cost properly allocable to, performance  of any
         part of the Delivery Order.

         The contractor  submits  a written claim to the Contracting Officer for
         such adjustment within  30  calendar  days after the  end  of  the  period
         of work  stoppage; provided  that,  if the  Contracting Officer decides
         the facts justify such  action,  he may  receive and  act  upon  any such
         claim  asserted  at  any  time prior  to  the  final  payment  under  the
         contract.

    If a  Stop  Work  Order  is  not  cancelled and the  work covered by  such order
is  terminated  for  the   convenience  of  the  Government,  the  reasonable  costs
resulting from  the Stop  Work Order may  be allowed  by  the Contracting Officer
in arriving at the termination settlement.

    If a  Stop  Work  Order  is  not  cancelled,  and  the work covered by such order
is terminated  for default, the reasonable costs  resulting from  the Stop Work
Order may be  allowed by  the  Contracting Officer  in  equitable adjustment  or
otherwise.

    After the  OSC obtains the  contractor's  acknowledgment  of  receipt  of the
Notice  as  indicated on  the  form,  distribution  of   copies  of  the  Notices
Regarding Work Stoppage  shall be as follows:

-------
                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
              Original -     Contractor
              Copy 1   -     Procurement    (EPA,    Headquarters    Procurement
                             Operations,  Procurement   Branch   A,   Emergency
                             Response Contracting Section (PM-214-F),
                             401 M St., S.W.,
                             Washington, D.C.   20460)
              Copy 2   -     Originator (OSC)

Distribution  to  the   above   EPA  offices   should   be  accomplished   within
twenty-four (24) hours after issuance of the Notice Regarding Work Stoppage.

6.  PROJECT SITE FILES

    A project file  should  be  established by the OSC upon authorization of each
new project.   The file  should be  labeled and should  contain all  important
documentation  generated by the  project.   At  a minimum,  each  file  should
include the documents shown in Exhibit IV-9.

    All  site-specific  information  should  be  maintained  in  a  centralized
project file.   This will  ensure  that whenever such information  is  needed,  it
will be readily available  and accessible to OSCs, DPOs,  and other  EPA  staff.
The  project file  should  be  maintained  by  the  OSC  while  the removal  is  in
progress;  the OSC may use  administrative support personnel or  TAT to  set  up
and maintain  files.   After  the project is completed,   it  should be maintained
by  a  Regional  administrative  staff  member  in a  centralized  project  filing
system.

    There are two major benefits in having centralized  project files:

         Improved  Access  - When  the  OSC  maintains  responsibility for  site
         files, access  to  site  files  often depends on  the  availability  of the
         OSC, who may be  on  site  and out of the  office  for extended periods.
         Delegating  file  responsibility  to a  central   administrative  position
         ensures access in the absence of the OSC.
                                     IV-44

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
SECTION
                                  EXHIBIT IV-9
                          REMOVAL  SITE FILE  STRUCTURE
    1    Project Authorization

              Notifications to potentially responsible parties
              Authorization to spend Fund resources
              Related OSC correspondence

    2    Contract Awards

              Contractor Selection Documentation
              Delivery Order/Notice to Proceed
              Acknowledgment of Receipt
              Procurement Request(s)
              Contract Amendments
              TDD for TAT

    3    Site Safety Plan
    4    Community Relations Plan
    5    POLREPS
    6    Action Memo
    7    Work Reports
    8    Personnel/Equipment Loqs
    9    Cost Documentation Index
    10   Daily Cost Sheets (Form 1900-55)
    11   Incident Obligation Log

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                        EXHIBIT IV-9 (Continued)
12   Invoices
          Cleanup contractor (ERGS)
          Other (i.e.,  contract lab  work,  aerial photography)
13   OSC Log
14   EPA Time and Travel
15   TAT Costs
16   Photographs
17   Sample Results
18   Manifests or Permits
                                 IV-46

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         Improved Security  - Site  files  maintained by the  OSC  are vulnerable
         to loss or  damage  while the  OSC  is out  of the  office.   Controlling
         access through  a  central  contact  reduces this risk.   Control  can be
         maintained through the use of locked cabinets and sign-out procedures.

Each Region should designate  the appropriate time for file  transfer;  OSCs may
want  to keep  site   files  until  the  last  invoice is  certified, or until the
final OSC report is written.

    Recently,  as a  result  of a  requirements in Section  113(k)  of CERCLA,  as
amended by  the Superfund Amendments  and Reauthorization  Act  (SARA),  EPA must
establish administrative records  containing  information used by the Agency to
make  its  decision  on  selection  of particular  response actions under CERCLA.
The Regions should ensure that such information is assembled  and available for
public, including  potentially responsible party,  review  both  in  the  Regional
office and  "at  or  near the  facility  at issue."   This requirement applies to
removal actions  where an Action Memorandum  has been  signed  or  public comment
has been solicited.

    The  information  contained  in  the  administrative  recori .s  a subset  of
information included  in  the site  file.   At  the  present time,  tne  specific
items  to  be included  in the  administrative  record are  being  developed and
refined.   Meanwhile,  the  items  in  Exhibit  IV-10  should  be  used  as  an
indication of  information that  is to be placed  in the administrative record.
For  further information  on  administrative  record  requirements,   consult EPA
memorandum entitled  "Administrative Records  for  Decisions on CERCLA  Response
Actions",  Director of OWPE,  May 29, 1987 (OSWER Directive 9833.3).
    This  concludes  the  discussion  of  procedures  for  initiating  contractor
response services.  The next  chapter describes  procedures  for  monitoring  the
contractor's  performance  of  activities  specified  in  the  Delivery Order  and
payment of the contractor  for services rendered.
                                     IV-47

-------
                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
                                 EXHIBIT IV-10


                         DOCUMENTS  FOR REMOVAL ACTIONS*




    QA/QC'd raw data**


    Removal preliminary assessment


    Site investigation  report


    Any other  factual  data  relating  to reasons why  we selected  a  particular
    removal action at the site


    Chain of custody forms**


    Engineering evaluations


    Cost analysis documents


    Final data summary  sheets of technical  models used to evaluate  the site
*   Drafts and  internal  memoranda are  not  included in the  record  unless  they
    contain information  used to  base  the decision  which  the  final  document
    does not contain, or  the decision-maker  chooses to base  the  decision on a
    draft document.

**  QA/QC'd raw data  (e.g.,  results  of QC runs, chromatograms, mass  spectra),
    and chain  of  custody  forms  are  part of  the  record  and available  to the
    public, but need not  be in the same physical location as the  record  in the
    Regional office  or in the information repository at or near the site.
                                     IV-48

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  EXHIBIT  IV-10

                                   (Continued)
    Action Memorandum


    ATSDR health assessment {draft versions not included)


    Memoranda on major  site  specific policy  and legal  interpretations (e.g.,

    off-site  disposal   availability,   compliance   with  other  environmental

    statutes, special coordination needs,  e.g.,  dioxin, provisions  for State

    assumption of post-removal site control)


    Information from telephone logs relied on in selecting response


    Mew technical information presented by PRPs during negotiations


    Guidance documents and technical sources ***


    Community Relations  Plan


    Public comments, if  any


    Responses to significant comments


    Copies  of  any   notices,   including   notices  to  PRPs,  States,  Natural

    Resources Trustees,  notices of availability of information
*** Guidance  documents  and  technical  sources  may  be  kept  in  a  central
    memorandum  compendium  by  the  docket  clerk.   They  need not  be  in  each
    site-specific record.   The  index  to the  record  should  reference  titles of
    relevant guidance documents and technical sources.
                                     IV-49

-------
                                                OSWER Directive 9242.2-0IB
                                                                   (10/87)
                            EXHIBIT IV-10
                              (Continued)
Documentation  of  meetings  during  which  the  public  and  PRPs  present
information upon  which the agency  bases its  decision on  selection  of a
removal action (may be after-the-fact restatement of issues raised

Administrative Orders

Consent  decree(s),  comments  and responses  to  comments  on  the  consent
decree

Affidavits or other sworn statements of expert witnesses

Amendments  to  Action  Memorandum,   including  ceiling  increase  Action
Memoranda, and Action  Memorandum on technical changes;  information which
caused  the agency  to change  the  decision,  comments,  and  responses  to
comments
                                IV-50

-------
                                  OSWER Directive 9242.2-01B
                                                      (10/87)
                 CHAPTER V
PROJECT MONITORING AND FINANCIAL MANAGEMENT

-------
                                            OSWER Directive 9242.2-01B
                                                                (10/87)
                           CHAPTER V
          PROJECT MONITORING AND FINANCIAL MANAGEMENT
                          KEY TOPICS
Daily Project Tracking
Page

V-4
Defining Contractor Activity
V-4
Monitoring Contractor Progress
V-5
Reviewing Project Status
V-10
Monthly Invoice Certification
V-12
Distributing the Invoice Package
V-12
Verifying Invoice Charges
V-13
Documenting Questionable Charges
V-13
Certifying the Invoice
V-13
Submitting the Invoice for Processing
V-15
OSC and Contractor Reporting Requirements
V-15
OSC Reporting Responsibilities Under ERGS
V-16
ERGS Contractor Reporting Requirements
V-16
                             V-l

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   CHAPTER V
                   PROJECT MONITORING AND FINANCIAL MANAGEMENT
    OSCs must  be aware of, in control  of,  and responsible for each  charge  to
their  sites.   Once  the  Delivery  Order  has  been  initiated,   the  OSC  is
responsible  for  monitoring  services  performed by  the  contractor to  ensure
consistency  with  the Site Budget,  Action  Memo,  Delivery  Order  Statement  of
Work  and  time   and  material   cost  estimates.    As  site  manager  for  the
Government, the OSC is responsible for:

         Intramural and extramural expenditures
         Scheduling work
         Directing the contractor
         Reviewing project status
         Certifying invoices  submitted by the ERCS contractor for payment.

The sequence of  management interactions and support documentation required for
project monitoring and financial management is summarized in Exhibit V-l.

    To  assist  the  OSC  in  monitoring  project   performance   and  financial
management,  procedures  have  been  established and are  detailed  in  the Removal
Cost Management  Manual.   This  manual  is  currently  being  revised and  will  be
available  in  1987.   In  addition,  procedures  relating  to the  review  and
certification  of  contractor  charges  are  detailed   in   the   EPA  Superfund
Emergency Contracting  Procedures.   Together,  these manuals provide the OSC and
other Federal officials  with the framework for assuring  that public  funds are
spent  prudently.   It  should be  stressed that  OSCs share  this  responsibility
with the Contracting Officer, contract auditors, and with  the ERCS contractor,
through  specific contract provisions.   This  chapter  complements  the guidance
provided in  the two manuals by outlining  the  procedures developed specifically
for monitoring contractor services procured under the ERCS contracts.

-------
                                                                      OSWER  Directive
                                         EXHIBfT V 1
                          Project Monrtonng and Financial Management
                                                                                    9242.2-01B
                                                                                        (10/87)
ORIGINATORS)
                                   RESPONSE
                                DOCUMENTATION
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-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
1.  DAILY PROJECT TRACKING

    The  OSC  assumes  ultimate  responsibility  for  the  outcome  of  a  removal
project.   In  order to maintain  effective control  during  a removal  response,
the OSC should develop a  routine  that includes:

         Defining contractor activity
         Monitoring contractor progress
         Reviewing progress with  the contractor.

    The following  sections  will  discuss  procedures to be  followed by  the  OSC
in defining, monitoring,  and  reviewing a contractor's progress in completing a
removal action.

    1.1  Defining Contractor Activity

         In many  removal  situations,  the amount of  time  the  Ordering  Officer
    or OSC has  to assess  the nature of  the  release and determine the scope of
    the removal actions may be quite  limited.   In some instances,  the  OSC may
    be  required  to  conduct  the  assessment  of  the  incident  and  implement
    removal  actions  simultaneously,  necessitating  daily  revision  of  the
    personnel, equipment and materials needed to conduct the removal.

         These  conditions  underscore  the  importance  of  providing  frequent
    written  direction to  the  ERCS  contractor  during  a  removal.   Frequent
    communication  will preclude misunderstandings  between  the  OSC  and  the
    contractor.  All  OSC  directions  given to the contractor on  site should be
    documented  and maintained in  the  removal project file.   The  Removal Cost
    Management Manual suggests using one of three documents for this purpose:

              Work Report
              POLREP
              OSC Log.
                                      V-4

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
This  documentation  of   authorized   work  must  be  retained   to   permit
reconciliation  of  disputes  with  the  contractor  and  to  support  cost
recovery efforts.   Examples of each of these documents are  included  in the
Removal Cost Management Manual.

     Regardless of  the form chosen by the OSC, the message  should  be the
same; the contractor must be given a clear understanding of the  task to be
performed,  the  resources  (personnel,  equipment  and  materials)   to  be
employed, and  the  expected time frame in  which  to  conduct  the  work.   The
frequency  with which  these  communications  are  issued is  left  to  the
discretion of  the  OSC.   If work conditions change  rapidly, daily or  even
hourly revisions may be  required.   If a particular phase of work is  fairly
predictable  and  is  to  be  performed  for extended  periods  (e.g.,  drum
staging), weekly revisions may be more appropriate.

1.2  Monitoring Contractor Progress

     The contractor is  responsible  for providing the resources to complete
tasks assigned  by  the  OSC.   At the  end  of each  day the  contractor  must
identify in  the Contractor Cost Report (EPA Form  1900-55)  ail  charges for
resources used (see Exhibit V-2).

     The OSC or other  designated Federal   employee  must  verify  and  attest
to  by  signature   the  accuracy  of  the  labor,  equipment,  materials  and
subcontractors  claimed  in  the  Contractor  Cost   Report.*    Verfication
procedures,  described  in  the   Removal  Cost Management  Manual,  have  been
developed  to provide  a  basis  for  the  evaluation of  reported  charges.
While cost-tracking methods may vary,  they should provide,  at a minimum,
Appendix  C  is  provided  for  the  purpose  of  illustrating allowable  and
unallowable charges under the  ERCS  Zone 4 contract  including  a discussion
on  labor  rates,  equipment  rates,   overtime  rates,  travel  and per  diem
costs,  and  other  direct costs.   However,  since  these  charges vary  from
zone  to zone,  it  is  very  important  that  the  OSC and  DPO refer  to  the
specific contract  for their zone  to ascertain  exactly which  charges  are
allowable and which are not.
                                  V-5

-------
                                                           OSWER Directive 9242.2-01B

                                                                               (10/87)


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-------
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-------
                                                              OSWER  Directive  9242.2-01B

                                                                                 (10/87)


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-------
                                            EXHIBIT V-2d                       OSWER  Directive  9242.2-01B
                          ln$tructton« for Completing EPA Form 1900-56                                (10/87)

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-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
sufficient  detail  to  supply  the  OSC  with  an  alternate  set  of  cost
estimates to which contractor charges can be compared.  Prior to  reviewing
the Contractor  Cost  Report  at  the  end  of  the day,  the  OSC or  designee
should collect and summarize  documentation used in tracking  resource  usage
to  develop  estimates  that  will  provide  the  basis  for  evaluating  the
reasonableness of  contractor  charges.   The  Contractor Cost Report  should
be  signed  by the OSC within  24  hours  of the report's submission,  even if
it  cannot  be  reconciled with  the  OSC's  cost   documentation.    If  a
discrepancy  exists,  the  OSC  and  contractor  representative  should try to
reconcile  the  difference.  If the difference  is  irreconcilable,  the  OSC
should refer the matter to the EPA Headquarters Contracting Officer.

     It  is  strongly suggested that  the  OSCs  make use of the  software in
Version  Three  of the  User's  Guide  for  Removal Cost  Management  Software.
This  manual  can  be  used  to  assist  the  OSC   in  preparation  of  cost
management forms, in cost tracking, and in cost estimating.

1.3  Reviewing Project Status

     The OSC  should  review project status with the  contractor  at  the  end
of  each work  day.    Progress  should  be  reviewed with  respect  to  1)  the
status of assigned tasks  and  2)  resources required  to complete  the  tasks.
While  reviewing  the  status  of  the  day's  activities,  the OSC and  the
contractor  representative  also  should  discuss   potential  problems  and
approaches that  might  be  incorporated in the development of new contractor
directions for the next day.

     The  primary objective  of  the  review  session   is  to  reconcile  the
charges  for  personnel,  equipment and materials used  each  day and reported
in  the  Contractor Cost Report  (see  Exhibit  V-2).   An accurate  record of
entry  and exit  of personnel  and equipment must be  maintained  to help the
OSC verify  contractor charges at the  end of  each  day (and  to  ensure  site
safety  and  security).   An example Site Entry and  Exit Log is presented in
                                  V-10

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
the  Removal  Cost Management Manual.   OSCs  can make use of  the  U.S.  Coast
Guard Strike Team,  the  TAT contractor, or temporary  personnel  on  site  to
assist in maintaining the suggested logs.

     The OSC  must compare  the  costs claimed by the  contractor  with those
derived from daily  site documentation.   This can be  made  easy  by  the  use
of  the  computer  software  described  in  the  User's  Guide.   It  should  be
recognized that the ERGS contractor sometimes must  estimate  charges on  the
cost  reports,  particularly subcontractor costs.   If  satisfied that  the
charges  claimed  are  reasonable,  the  OSC  should  sign  page   3  of  the
Contractor Cost  Report.  If a  discrepancy exists, the  OSC  and  contractor
representative should try  to  reconcile the difference.  If  the  difference
is  not  reconcilable,  the  OSC  should  note  on the  form itself  the amount
disputed and refer the matter to the Contracting Officer.

     After agreeing on  the  charges  for  the day,  the  OSC should  record  the
amount  in a  personal  file  that  functions  as  the  project  "checkbook,"
providing  an accurate  estimate  of  cumulative  project  funds   used  and
available.    The  Removal  Cost  Management  Manual suggests  the  use  of  the
Incident Obligation  Log or POLREPS  to record  cumulative  costs.   The  OSC
may also use  this  "checkbook"  to help verify invoice  charges (discussed in
Section 2.2 of this chapter).   By adding all charges  for a  billing  period,
the  OSC  can  estimate  invoice  charges  for   comparison with  the  actual
invoice  received.   The  software in  the   User's Guide  also  provides  an
estimate of invoice charges and other functions.

     While the  tracking  and  invoice  reconciliation   procedures  described
above are essential, OSCs should recognize that  the Contracting  Officer  is
responsible for performing  a detailed final cost review for each response
action,  relying on  the  project  records and  advice of  the  OSC  and others
(e.g. , auditors).
                                 7-11

-------
                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
2.  MONTHLY INVOICE CERTIFICATION

    To ensure  timely  payment for  contractor  services rendered,  certification
procedures have been developed and include the following  steps:

         Distribute the invoice package
         Verify invoice charges
         Document questionable charges (if necessary)
         Certify the invoice
         Submit the invoice for processing.

The certification process  described  in the following  subsections must not take
longer than five  days  after the  ERGS  DPO receives the  invoice  package.   The
ERCS DPO  will  be  responsible  for ensuring that invoices are  processed within
the five-day limit.

    The contractor invoice is a written request for payment under the contract
for supplies  delivered or  for  services  rendered.  In  order to  be  proper,  an
invoice under  a  cost-reimbursement  contract   must  be prepared  in  accordance
with EPA  Form 1900-34,  "Guide  for the Preparation of Contractor's  Claims for
Reimbursement  of  Costs and  Fees  Under Cost  Reimbursement  Type  Contracts"  or
EPA  Form  1900-34A,  "Guide  for  the  Preparation  of  Contractor's Claims  for
Reimbursement  of  Costs   and  Fees   Under  Cost-Plus-Award-Fee   (CPAF)   Type
Contracts."    The   contractor    should   prepare   and   submit   invoices   in
quadruplicate unless otherwise specified.

    2.1  Distributing the Invoice Package

         Each  month,  the ERCS  DPO will  receive  an invoice  package  from  the
    ERCS  contractor  consisting  of  one  invoice  for  each  removal  project
    conducted  under the  direction  of  an EPA OSC for  the  previous  billing
    period.    After   receiving   the   package,  the  ERCS   DPO   must  promptly
    (1) date-stamp  the  invoices,   (2)  distribute  the  forms   to   the  OSCs
    responsible  for the  associated  projects   and  (3)  ensure  certification of
    the  invoice  or submit  by memorandum an  itemized listing  of questionable
    charges within the five-day period.

                                      V-12

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     The ERGS  DPO will  not  be  responsible  for  distributing invoices  to
non-EPA  Federal  officials  such as  USCG OSCs,  who  are  managing  removal
projects under  an ERGS  contract.   Instead,  these  non-EPA  officials  will
receive the invoices directly from the contractor.

2.2  Verifying Invoice Charges

     The  OSC  or  designated  Federal  official  will  evaluate whether  the
charges  listed  on the  invoice  and  supporting  information  are correct  by
comparing  them with the  logs, reports,  or other  records  kept  for  the
removal project during  the  month.   This can be made  easier by use of  the
software and procedures  described  in the User's Guide.   If  any charges are
questionable, OSCs should follow the procedures described in  the  following
section.   The   OSC   should  also  verify  the accuracy  of  the  accounting
information entered, including the contract number and accounting number.

2.3  Documenting Questionable Charges

     If  any  charges appearing  on  the  invoice  are  questionable,  the  OSC
should  first  attempt to  resolve  the issue with  the  contractor  within the
five-day period.  If  this is  not  successful,  the  OSC  should contact  the
assigned Negotiator  or the Contracting Officer through the  ERCS  DPO,  and
identify  the  questionable  charges.   The OSC  should  certify  only  that
portion of the invoice which is acceptable,  as  described in  Section 2.4.

     A  copy  of  the disputed  invoice  should  be  sent  to  the  Contracting
Officer, with an  explanation  of the  item(s)  in question.   The  memorandum
shown  in  Exhibit  V-3  should  be used  for this purpose.  Non-EPA  OSCs and
Federal designees should coordinate questions through the ERCS  Contracting
Officer.

2.4  Certifying the Invoice

     After reviewing the  invoice  and  supporting  information,  the OSC  or
designated Federal  official  should certify  the   invoice   by  signing  and
                                 V-13

-------
                                              OSWER Directive 9242.2-0IB
                                                              (10/87)
                          ^ \ff T ^ *•) • «^» f » "3
                          _,Xr.-3_i v-J

     Documenting Questionable  Charges  -  Sarr.ple  Memorandum


MEMORANDUM

SUBJECT:  Contract No. 	
          Delivery Order  No. 	
           (if  applicable)

          Contractor  Name 	  Date 	

          Invoice No.	

FROM:      	
          On-Scene Coordinator
          Region 	

TO:       Accounts Payable  Branch
          Contracts Section (MD-32)
          Office of Financial  Management
          Research Triangle Park,  N.C.   27711

     I have reviewed the  subject  invoice for payment  and have
attached it with the signed certification statement."   However,
I recommend that only partial  payment of $	 be
made on this invoice,  based upon  my review and  comparison of
the amounts charged with  those accepted  on the  Reports of
Daily Services  (EPA Forms 1900-55).  The following individual
items are questioned:
                                                     Amount
     Date                       Amount     Amount   Recommended
 (from 1900-55)  Line Item       Invoiced  Disputed  for Payment
           Totals:
     Attached is my explanation  for  all  disputed amounts.   On
the basis of this, I  recommend that  S	 be withheld
from the total amount paid.

Attachments:  Certified  invoice
               Explanation of charges not accepted

cc:  Contracting Officer
     Contractor
                               V-14

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    dating the  OSC Certification  Statement  stamped or  typed on  the  invoice.
    Potential disputes will be easily resolved where this date is clarified.

         Certification of an  invoice  implies only that  the  services  have been
    rendered.  Certification  is not  intended  to signify  that  invoiced  costs
    are  absolutely   accurate  or  complete.    The  Contracting   Officer  is
    responsible for reviewing, definitizing and ultimately  accepting  the  final
    costs.    Ensuring  reasonableness  of prices paid will be the responsibility
    of the Procurement and Contracts Management Division (PCMD).

         The certification  process shall  not  exceed  five  days,  even in  the
    event of a  dispute.   The  invoice should be signed with the disputed amount
    indicated.   If  an EPA  OSC  is out  of town or  otherwise  unavailable,  the
    ERGS DPO is authorized to  certify the invoice for  the  OSC.   Mon-EPA OSCs
    or other Federal officials must designate in advance an  alternate  who will
    be responsible for invoice certification in their absence.

    2.5  Submitting the Invoice for Processing

         The invoice should be forwarded to:

              Environmental Protection Agency
              Financial Management Division
              Contracts Financial Operations  (MD-32)
              Research Triangle Park,  NC  27711

    If any amounts are questioned, a  copy of the cover  memo  (see  Exhibit V-3)
    should be sent to the Contracting Officer.

3.  OSC AND CONTRACTOR REPORTING REQUIREMENTS

    Regular  reporting  is  required  to  provide timely status information as well
as historic  removal  incident documentation.   Much of  the  responsibility  for
reporting and documentation falls on the OSC  and the contractor.
                                      V-15

-------
                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
3.1  OSC Reporting Responsibilities Under ERGS

     The OSC  or Federal  designee must  prepare  a  Contractor  Performance
Summary report  upon completion of  a removal project.  A sample  report is
provided in Exhibit V-4.  Copies  of  the  the report should be  forwarded to
the ERGS  DPO, Project  Officer  and Contracting  Officer within 30  days of
completion of a  project.   The  report  should provide  a concise  review of
the contractor's  project  performance that  can  be used by the  ERCS DPO to
identify trends or recurring difficulties relating to cleanup actions.

     In addition to  providing  ERCS contract management with a  vehicle for
conducting regular  contractor  reviews,  the  performance summary report may
also be used by the OSC or Federal designee  as  supporting  documentation in
development   of  award   fee   Performance   Event  Reports   (PERs).    The
performance evaluation  award fee  process,  discussed  at length  in  Chapter
VI, enables the  Agency to provide the contractor with an  award fee in the
form of financial reward for outstanding performance.

3.2  ERCS Contractor Report ing Requirements

     Each ERCS contractor is required to provide several reports  to EPA on
a  periodic basis  for  use  in  monitoring project  performance.   A  list of
these  reports is presented  in  Exhibit V-5.   The DPO  and/or  the  OSC are
responsible for ensuring  the accuracy,  timeliness and completeness of all
submitted  reports.   Detailed  information  on  each  required  contractor
report is presented below.

     Daily Contractor Cost Report (EPA Form  1900-55)

     This  form  should  contain  the  estimated  or  actual   daily  cost
information on  personnel,  equipment,  material  analysis,  transportation,
disposal,   subcontract   handling   charge,  miscellaneous,    travel   and
subsistence,  using  EPA form 1900-55.  This  report is completed and signed
by  the  Contractor  Response Manager,  and is  then reviewed and signed by the
OSC.  Copies  of the form are then provided to the OSC, the Contracting
                                  V-16

-------
                                                            OSWER Directive 9242.2-01B
                                                                                 (10/87)
                                                                                    1 OF 2
ERGS CONTRACTOR PERFORMANCE SUMMARY
ACT N0. 2. DELIVERY ORDER NO. 3. EPA REGION/ uSCG DISTRICT
RY ORDER CEILING AMOUNT:
3 TO: CONTRACTOR l/V«/n*. AMnsa */»rf Zia CoHfl
NSE MANAGER: l/V«/n» tna Phon* No.)
5. ZONE:
7. RESPONSE LOCATION. (Sin Ntmv, Aadnss tna Zio Cotf»!
9. ON-SCENE COORDINATOR: l/V«/n« ind Pbor* No. I
IIBE SCOPE OF WORK:
INNEL AND EQUIPMENT ON SITE WITHIN REQUIRED RESPONSE TIME?  COMMENT:
 PERFORMED BY:  ERCS CONTRACTOR

ONTRACTOR
13. INITIAL COST ESTIMATE:

   FINAL COST.   	
ROBLEMS RESULTING FROM
F SUBCONTRACTOR?
15. REASONS FOR COST SAVINGS/OVERRUN, IF ANY:
IATION OF CONTRACTOR'S COST CONTROLS.
 COST REPORTS:
                   CURRENT	 ACCURATE
                                       V-17

-------
                                   _,.„,_„ ..  .   ,_          ,      OSWER Directive 9242.2-01B
                                   EXHIBIT V-4  (Continued)                          (10/87)


                                                                                          PAGE 2 OF 2
ERGS CONTRACTOR PERFORMANCE SUMMARY
CONTRACT NO.
DELIVERY ORDER NO.
19. PERSONNEL AND EQUIPMENT USED IN AN EFFICIENT MANNER?  COMMENT:
20. INTERACTIONS BETWEEN ERGS CONTRACTOR AND OTHER ON-SCENE PERSONNEL d.t., TAT. RSM/ffT. Saw

          ~ GOOD       ~ SATISFACTORY        3 UNSATISFACTORY        COMMENT:
21. NECESSARY SAFETY PRECAUTIONS TAKEN?    ~ YES ~ NO      COMMENT:
22. UNUSUAL PROBLEMS/OCCURRENCES AFFECTING CONTRACTOR'S PERFORMANCE:
23. OVERALL ASSESSMENT OF CONTRACTOR'S PERFORMANCE: UWdrno/wrf p*y«» m»y tit tad**, as n«c«*Mry)
             of Qn-Setrtt Coordinator                   Sigmnin
   r i WMTI   OK car*
 $*wr i CMMOT  of» McrwnoN ca*'                           V - 18

-------
                                                                  OSWER Directive  9242.2-01B
                                                                                         (10/87)
                                       EXHIBIT V-5

                               Required Contractor Reports
     Report

Daily Contractor Cost
Report (EPA Form
1900-55)

CERCLA Off-Site
Disposal Report

Monthly Contract
Status Report

Monthly Regional
Statua Report

Year-End Report
Quality Assurance
Program Plan
Quality Assurance Data
Report

Site-Specific Allocation
Report
Initial Financial
Management Report
Monthly Financial
Management Report

Property Management
Program Plan

Fixed-Rate Coat Report
Site Safety Plan-


Work Report



Site Progress Report
Contractor's Final
Report
    Originator

Contractor
Response Manager
Contractor
Response Manager

Contractor Program
Manager

Contractor Program
Manager

Contractor Program
Manager
Contractor Program
Manager
Contractor
Response Manager

Contractor Program
Manager
Contractor Program
Manager
Contractor Program
Manager

Contractor Program
Manager

Contractor Program
Manager
Contractor
Response Manager

Contractor
Response Manager
Contractor
Response Manager

Contractor
Response Manager
 Reporting
 Frequency
Dally
10 Days Following
Disposal

Second Monday
Following the Month

Second Monday
Following the Month

30 Days Following
End of Period of
Performance

15 Days Following
Award of the
Contract

Second Monday
Following the Month

Dec. 31 of Each Year
and 90 Days
Following Contract
Completion

15 Days Following
Effective Date of
Contract

Second Monday
Following the Month

30 Days Following
Contract Award

60 Days Following
Completion of Each
Six-Month Period of
the Contract

Prior to Beginning
Cleanup at Site

Prior to Beginning
Each Phase of
Cleanup at Site

As Specified by the
OSC

30 Days of
Conclusion of On-
Site Work
 Distribution

OSC, CO, RTP



DPO, PO
PO (2 Copies)
CO (2 Copies)

DPO
PO (5 Copies)



PO (2 Copies)



DPO, HRSD


PO
PO (2 Copies)
CO
PO (2 Copies)
CO

Property
Administrator

CO
OSC


OSC



OSC


OSC
                                             V-19

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                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
Officer, and the Financial  Management  Division office in Research Triangle
Park (RTF), North Carolina.   If  removal cost management  software  is  used,
the  OSC   should  archive  the   disk   to  be  transmitted  to   PCMD  for
definitization.

     The Daily Contractor  Cost  Report  should  be prepared  on  site at  the
end  of each  work  day  or  no later  than noon  the  following day.   This
information shall  be updated in  weekly  summaries  to  reflect  actual  or
corrected  cost  information using  EPA  form  1900-55.   The OSC reviews  and
signs 1900-55s daily.

     CERCLA Off-Site Disposal  Report

     The  specific  information  required  to  report CERCLA  off-site  waste
management  activities  should   be  recorded  on  the  form  presented  in
Exhibit V-6.   The form  is  submitted by the  Contractor  Response  Manager to
the  Project   Officer and  DPOs  within  10  days, after  disposal  has  been
completed at each site.

     Monthly Contract Status Report

     This  report  is  prepared  by  the  Contractor  Program  Manager  and
contains  highlights  of all contractor activities  during the month  being
reported and  activities anticipated during subsequent  report  periods.   It
includes  a description and  the  status  of  all  active Delivery  Orders
including  work  progress,  percent  of   completion,   problems  or  unique
situations  encountered  and  corrective  actions  taken,  and  changes  in
personnel  associated with the  Delivery  Order.    It  provides  a  graphic
presentation  of  equipment and  materials  and  the  contract  expenditures
versus  yearly minimum and maximum contract  amounts.   It also  provides the
following  cumulative  financial   data  for  each  removal  action:   funds
obligated; estimated or actual  costs  for all  cost  categories  associated
with personnel, equipment, materials and any other service.
                                  V-20

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   EXHIBIT  V-6

                      THE CEKCLA OFF-SITE  DISPOSAL REPORT

      Information Required for CERCLA Off-site Waste Management Activities
1.  Superfund site name/State/ERRIS number:  	

2.  Type of action (Check one)

         Removal
    -    Remedial

3.  Type and form of waste:

    Type:	      Form:
    Use RCRA Type Listing                   -    fluid
                                                 waste
                                                 Sludge (solid or non-solid)

4.  Quantity of waste:  	
         cubic yard (CY)
         gallons (gal)
    -    drums
         lab packs

5.   Pre-treatment of waste before transportation:  	 	

         precipitation
         neutralization
         solidification
    -    fixation
         stabilization
         other

6.   Receiving RCRA facility name/location/I.D. number/unit
7.   Receiving Region
8.   Receiving  Region contact  for  approval.   (Note - this  is  the  individual
    designated pursuant to the May 6, 1985 Policy)

              Name                                    Date
    Date(s) of Shipments
                                      V-21

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                                                     OSWER Directive 9242.2-0IB
                                                                        (10/87)
                                  EXHIBIT V-6

                      THE CERCLA OFF-SITE DISPOSAL REPORT
                                  (continued)

10.  Pretreatment of waste at site  before final  treatment or disposal:

         precipitation
         neutralization
    -    solidification
         fixation
         stabilization
         other

11.  Final method of treatment or disposal/unit  receiving:  	
         precipitation
         neutralization
         incineration
         landfill
         land treatment
         injection
         recovery/re-use
         other

12.  If waste was landfilled:

         What disposal cell number or location?
         Type of liner in cell?  (e.g., PVC, clay, hypalon) 	

13.  Date of initiation and date of completion of cleanup:

    Date of cleanup initiation: 	

    Date of cleanup completion: 	

14.  Cost of activities (include cost per unit, then denote cost basis):

         cost based on treatment/disposal only (no transportation cost)
         cost for transportation
                                      V-22

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         The  report  provides  data  regarding  Delivery  Order  [and  program
    management]* billings made during the reported month, formatted as follows:
    Delivery Order Billings:

              Invoice number

              Invoice date

              Amount  billed  at  fixed  rates (except  per diem and  provisional
              rate items)

              Amount billed at cost  (including per  diem and  provisional  rate
              items)

              Total amount billed

    Program Management Billings:

              Voucher number

              Voucher date

              Total costs  billed

              Base fee billed

              Total amount billed

    Both the  Project  Officer  and  the Contracting  Officer  will  receive  two
    copies  of the  monthly status reports  on the  second Monday following  the
    month being reported on.
*  Text applicable only to the Zone  ERGS Contracts.

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                                                 OSWER Directive 9242.2-0IB
                                                                    (10/87)
Monthly Regional Status Report

     This  report  is  prepared  by  the  Contractor  Program  Manager  and
highlights all contractor activities  in the appropriate EPA Region  during
the  month  being reported  and  activities  anticipated during  subsequent
reporting  periods.   This  includes a  description  and  the  status  of  all
active  Delivery Orders  including work progress,  percent of  completion,
problems  or  unique  situations encountered and  corrective actions  taken,
and  changes  in personnel   associated  with  the  Delivery  Order.    The
contractor also  provides the  following cumulative financial data for each
removal action in the appropriate EPA Region:

          Funds  obligated

          Estimated  or actual  costs  for  all  cost categories  associated
          with personnel,  equipment,  materials, and any other services.

The  report  is to be submitted to  the  DPOs on the second  Monday following
the month being  reported on.

Year-End Report

     The  Contractor  Program Manager  prepares this report, which provides a
summary of  the  activities  performed  and planned for completion  under the
contract  during  the twelve  (12)  month period  being  reported.   The  report
includes  an assessment of the overall  contract  program,  recommendations
for  improving  the   effectiveness  of  the  program,  and a  summary of all
removal actions  taken,  including technical and  financial  information.  In
addition,  the report contains a  cumulative  summary of  the usage and costs
billed for 1) labor by individual  labor category;  2)  equipment utilized by
individual   type;    3)   individual   common  materials  utilized   and  4)
miscellaneous subcontracted items.
                                  V-24

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     The  Project  Officer should  receive  five copies of  the  report within
30 days following the end of the period of performance.

Quality Assurance Program Plan

     The  Contractor  Program   Manager  should  prepare  this   report   in
accordance  with  "Interim  Guidelines  and  Specifications  for  Preparing
Quality Assurance  Project  Plans  (QAMS-005/80),"  dated  December  29,  1980.
Two  copies  of the Plan  should be submitted to the  Project  Officer within
15 days following award of the contract.

Quality Assurance Data Report

     The  Contractor  Response  Manager  should  provide  a   copy  of  all
analytical  data  generated  from sample analysis  and one  (1) copy of  any
sample analysis subcontracts to the DPOs and the  Hazardous  Site Evaluation
Division (HSED) by the second Monday following the month being reported on..

Site-Specific Allocation Report

     The  Contractor  Program  Manager  is  required  to furnish  a  report
summarizing  site-specific  allocation  of  costs  incurred for the  Program
Management and base  and  award fees.   This report  shall  be delivered to the
Project Officer  by December  31  of each  year  and  ninety  (90) days  after
contract completion.

Initial Financial Management Report

     The Contractor  Program  Manager  shall furnish three copies (two to the
Project  Officer,   and  one  to  the  Contracting   Officer)  of  a  Financial
Management  Report   in   graph   form   depicting   the   projected   rate   of
expenditure of  the  Management  Portion under  the  contract.   The  initial
report  shall  be  delivered  within  fifteen (15)  days after  the  effective
date of the contract  and shall contain the following:
                                 V-25

-------
                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
          Identification - Contractor name  and contract  number

          Vertical Axis - dollars

          Horizontal Axis - time (contract  period of performance in months)

          Solid  line  depicting  the  projected  rate  of  expenditure  on  a
          cumulative basis of the  estimated  contract cost over  the  period
          of contract  performance  by month.   This projection  (base  line)
          shall not  change during the  life   of  the  contract without  the
          concurrence of the Contracting Officer.

Monthly Financial Management Report

     The  Contractor  Program  Manager  shall  furnish a monthly  Financial
Management Report which,  using  the initial report  submitted  in  compliance
with the  description above,  relates  costs  incurred during  the  month  being
reported  to  the projected  expenditures  contained  on the  initial  report.
This Monthly Financial  Management  Report shall be submitted to the Project
Officer (two copies)  and  the  Contracting Officer  (one  copy)  on  the second
Monday following the month being reported on.

     The  Monthly Financial  Management  Report  shall contain the data in the
format required in the initial report with the following information:

          Identification - add the month being reported

          Vertical  Axis  -  dotted line representing  the  actual  cumulative
          costs incurred to date by month

          Horizontal   Axis  -  red  line  extended   from  the   dotted  line
          representing the current estimated cost to contract completion.

     The  Monthly  Financial Management  Report  shall be  accompanied  by a
reporting of  costs  incurred  in managing  the cleanup  services  portion of
                                  V-26

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
the contract  (i.e.,  ]ob category,  labor hours, indirect costs, management,
travel).

     This Financial Management  Report  in no  way changes  the  notification
requirements  of  the  Limitation  of  Cost  Clause  or  Limitation of  Funds
Clause of the  contract, nor  does  submission  of  the  report  constitute
notice as required  by the Limitation of Cost Clause or Limitation of Funds
Clause.  The  notice  to  the  Contracting Officer  is  required as  a  separate
notice .in  accordance with  the provisions  of  said  clauses  and will  be
applicable only to the Management portion of the contract.

Property Management Program Plan

     The Contractor  Program  Manager should  prepare a  property management
program plan  in  conformance  with Federal Acquisition Regulation (FAR) Part
45 - "Government  Property"  and  EPA's  "Guide  for  Control  of  Government
Property By Contractors  (Nov.  1981)."   One copy should  be provided to the
Property Administrator within 30 days following award of the contract.

Fixed-Rate Cost Report

     The   Contractor  Program  Manager should  prepare  a  report  containing
actual costs  for  all  labor  and equipment  fixed-rate items.    The  report
shall  detail  the base  pay  to  employees  as  well  as  itemized costs  for
employee   benefits.   In  the  equipment  rate area  the  report  shall  detail
actual ownership costs  to  include  maintenance  and  operating  costs.   This
report should be  submitted  to  the  Contracting Officer within 60 days after
the completion of each six-month period of the contract.

     The  Contractor Response Manager may also be requested  by the OSC  or
other designated Federal official  to provide several  reports in the format
specified in  the Delivery Order  by the  Ordering  Officer.  These  reports
are described below.
                                 V-27

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
Site Safety Plan

     This plan covers  three  major areas:   (1)  the  site  itself,  including
any  geographic  hazards  that   may  exist,   (2)   the  materials/chemicals
involved,   including   nature   of   each   (e.g.,   explosive),   exposure,
recommendation for level of  safety equipment to be  used at site as well as
personal protection and (3)  all  emergency services available  locally,  such
as  fire  department, ambulance  and hospitals,  with  telephone  numbers  for
each.   The  contractor should  provide  the   plan  to  the  OSC  prior  to
commencing cleanup action for a  particular site.

Work Report

     This  is  a  written work  report  prepared in  advance  of each  day's
activities  specifying  work  to  be performed  and  the  number  and   types  of
personnel,  equipment,  and  materials  to  be used,  and any other activities
to  be  performed.   This  report  also documents  work  accomplished.   The
contractor  should  provide  the  plan  to  the  OSC  in  advance  of commencing
each phase of work on the site.

Site Progress Report

     Written  daily,   weekly,  or  bi-weekly   progress  reports  should  be
provided  to the OSC or  other designated Federal official  summarizing the
amount  of  material  treated  or  removed  from  a  site,  transportation  and
disposal  methods  used, analytical  data,  and estimated or  actual  costs to
date.  The  report should be  submitted as  specified by the OSC.

Contractor's Final Report

     A  final  report  will  be  provided  to  the  OSC  or  other  designated
Federal official within  thirty  (30) days of the  conclusion of the on-site
work.  This  report shall detail  all costs, approach used and any problems
encountered.
                                  V-28

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         Finally, the Contractor Response Manager provides daily  oral  progress
    reports to the OSC or other designated Federal official.
    This  chapter,  together  with Chapter  IV,  has  described the entire  cycle
from project initiation  to  project  completion for  conducting  a  removal  using
the services of  the  ERCS contractor.   The next chapter.  Award  Fee  Performance
Evaluation  Plan,  highlights  procedures  that  may  be  used   to   award  the
contractor a fee for exemplary performance in conducting removal actions.
                                     V-29

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                               OSWER Directive  9242.2-01B
                                                   (10/87)
             CHAPTER VI
AWARD FEE PERFORMANCE EVALUATION PLAN

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                               CHAPTER VI


                  AWARD FEE PERFORMANCE EVALUATION PLAN


                               KEY TOPICS



                                                                     Page

The Award Fee Process                                                VI-2

Preparation of Performance Event Reports                             VI-7

Organization, Roles and Responsibilities                             VI-7

Preparation of Award Fee Performance Event Reports                   VI-9

Preparation of the Summary Evaluation Package                        VI-14

Project Officer (Evaluation Coordinator)                             VI-14

The Summary of Performance Evaluation Reports                        VI-15

Performance Evaluation Review and -Award Fee Recommendation           VI-17

The PEB                                                              VI-17

Award Fee Computation                                                VI-19
                              VI-1

-------
                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
                                   CHAPTER VI

                     AWARD FEE PERFORMANCE EVALUATION PLAN

    Performance of  the  ERGS contracts  requires  the contractors  to furnish  a
substantial amount  of  labor  and  equipment  services  and materials  at  cost,
fixed rates not having  been established.   The  major portion of these  services
and materials are provided  by  the use of subcontracts.   Reimbursement  is on a
cost only basis because the  sources and costs therefore  cannot be  accurately
computed to establish a prospective fee base.   EPA believes that  a management
fee should be  allowed   to recognize  the contractors'  risk  in providing  these
services  and   has   established  an  award  fee  pool  to achieve  this  purpose.
Excluded from  award fee calculation  are all  items  for  which  the  contractor
will be  reimbursed  at  fixed rates set forth in the contract  provision entitled
"FIXED RATES FOR SERVICES -  INDEFINITE DELIVERY/  INDEFINITE QUANTITY CONTRACT."

    Exhibit VI-1 illustrates the  award  fee  performance evaluation  process  for
the  ERCS contracts.   This  process,  which  is  described  in  the next  section,
consists of two  evaluation  periods each year, each  lasting  six  months.   The
process pertains both to the  ERCS zone contracts and to the  Regional contracts
(mini-ERCS).   The only difference is that the Zone contracts award fee  process
is  conducted  at EPA  Headquarters  with  a Headquarters Performance  Evaluation
Board  (PEB), whereas the Regional contracts  award fee  process  is  held  in  the
Regions with a  Regional PEB (this is  discussed in Section 3.2).   The remaining
sections  discuss  the   process  in  greater  detail,   including  the  roles  and
responsibilities  of  EPA  and  contractor  personnel   and the  procedures  and
requirements that are to be  followed.

1.  THE AWARD FEE PROCESS

    The award fee process can be divided into three major steps:

         Step 1:   Prepare and Submit Performance Event Reports (PERs)
                                  VI-2

-------
                                                    OSWER Directive 9242.2-01B

                                                                       (10/87)
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-------
                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
         Step 2:    Comment on PERs  and Prepare  a  Summary  Evaluation Package

         Step 3:    Review the Summary Evaluation  Package  and Make  an Award  Fee
                   Pecommendat ion.

Each step is described below.

Step 1;   Prepare  and Submit Performance Event Reports

         The-  award fee process  is  initiated  in  each Region  by the OSCs  and
         Contractor  Response Managers.   OSCs  are  responsible  for  preparing
         PERs  on  selected  Delivery  Orders  (active   and  closed)  implemented
         during the  evaluation  period.  Contractor Response  Managers are  not
         required  to  prepare PERs on  any  Delivery  Orders,  but  they may  do so
         if they  choose.   Both the OSC and the Response Manager  should use  the
         same PER form for evaluation purposes (see  Exhibit  VI-2).

         If  PERs  are  prepared  for  closed Delivery  Orders,  PERs should  be
        • completed  and  submitted  as  part  of  the  Delivery  Order  closeout
         process,  rather  than waiting  until the  end of  the  evaluation  period.
         For active Delivery Orders,  PERs should  be  prepared at  the  end  of  the
         evaluation  period.   All OSC-initiated PERs  must  be  submitted  to  the
         DPO no later than Day 5  (see  Exhibit  VI-1) of  the award  fee  process.
         Likewise,  all  contractor  PERs must  be submitted  to  the Contractor
         Program  Manager no  later than  Day 5.   Day  1  represents the  first  day
         of  the  award  fee  process,  which  follows immediately the  six-month
         evaluation period.

         OSCs  should follow  certain  guidelines  in   deciding   which  Delivery
         Orders  are  to   be  evaluated.   OSCs first   need  to   ascertain  what
         activities  were   provided  for  under each  Delivery Order.   If  the
         activities  were  only routine  (e.g.,  routine bottled  water delivery,
         guard services or fence building), no  evaluation  is  required  unless
         performance  was   either  exceptional  or  substandard.   These  Delivery
         Orders should be excluded from the award fee  process.   The OSC  should
         then  determine   the  number of  remaining  Delivery  Orders.   If  fewar

                                  VI-4

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         than six, all must  be evaluated;  if between six and ten,  at least 80%
         must be  evaluated;  if over ten, at  least  70%  must  be  evaluated.   In
         selecting Delivery  Orders  to  evaluate,  the  OSC  should  be  sure  to
         include  sites where alternative technologies  were  used and  sites  of
         particular significance for any reason.

         Upon receipt of  the OSC's PERs, the DPO  is  responsible for reviewing
         the forms for completeness and accuracy.   The  PERs  should  be  examined
         to make  sure that  the ratings provided are supported by the narrative
         comments.   Narrative  comments  should  provide sufficient  detail  to
         explain how and why performance was either meritorious or  deficient.

         Upon receipt of  the  contractor PERs,  the Contractor  Program Manager
         is responsible  for reviewing them for completeness  and accuracy.   The
         Contractor  Program  Manager  should  make  certain  that  the  ratings  on
         all  PERs reflect  closely and  fairly  the  supporting  comments  that
         describe  contractor  performance.   Modifications  should  be  made  as
         appropriate.  By Day  7 of  the  award fee  process,  the original  PERs
         should be submitted to the EPA Project Officer, and  copies should be
         forwarded to the  Regional DPO.

Step 2:  Comment on PERs  and Prepare a Summary Evaluation Package

         Upon receipt  and  review of  the  contractor  and EPA  PERs,  the  EPA
         Project  Officer,  who   also   serves  as   the   Award  Fee   Evaluation
         Coordinator, is  responsible  for commenting on  each PER by providing
         an  assessment  and  rating  of  the  contractor's  performance  on  the
         assignment,  based on  information  contained on  the PER  as  supplied  by
         the OSC  and,  if submitted,  by the Contractor  Response Manager.   The
         Project Officer  should provide  these assessments and  ratings on  the
         EPA  PERs only.    It   is  not  necessary  to comment  on  the  contractor
         PERs, since  they  will  not  be  submitted  to the  PEB.   It is  important,
         however,  that  the  Project Officer  review the  contractor's PERs  in
         order  to gain  an  idea  of  how  the  contractor  evaluated  its   own
         performance  on each Delivery  Order.  Also,  the Pro]ect Officer  should
         be aware that most  likely there will  be  some  PERs  submitted by  the

                                  VI-5

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                                                    OSWER Directive 9242.2-01B
                                                                        (10/87)
         contractor  on Delivery  Orders that were  not  evaluated by  the OSC.
         These  PERs  should not be  evaluated  by the- Project Officer and  should
         not be submitted  to the  PEB.  These fall  in the  remaining  20-30%
         range  where  not  all  Delivery  Orders  are submitted  to  the PEB.

         In reviewing and  comparing the EPA and  contractor PERs, the Project
         Officer may  identify discrepancies  between EPA's and the contractor's
         ratings.   The Project Officer should  describe any such discrepancies
         on the PER.   It  is not necessary, however,  for the Project Officer  to
         resolve these  EPA-contractor  discrepancies  but  rather to  make sure
         that  the  PEB is aware that  there  are  differences  in how EPA and  the
         contractor   have  assessed  the  contractor's  performance.  The Project
         Officer may need  to  seek  explanatory  information  from  the  OSC, DPO,
         and/or Contractor    Program    Manager   to   use   in   describing   the
         discrepancies on the PER.

         After  commenting  on all  PERs,  the  Project  Officer  should  prepare  a
         package .of  all  the PERs,  including  a Summary  of Performance  Event
         Reports.   The   Summary  of  PERs  is  a  one-page  compilation  of  all
         individual   PERs  and is   intended  to  help  the EPA  Evaluation  Board
         quickly assess  the  overall contractor performance for   the  evaluation
         period.   This package  should  be  submitted to  the  PEB  no  later than
         Day 20 of  the award  fee  process.

Step  3:    Review   the  Summary   Evaluation   Package  and  Make   an   Award  Fee
Recommendation

         The PEB shall convene no  later than  Day  30  of the award fee process.
         Upon receipt of  the package  of  PERs  and  the Summary  of Performance
         Event   Reports,  the   PEB  is  responsible for  reviewing  and  evaluating
         the contractor's performance.  The  PEB should  then compute  the  amount
         of award  fee that will  be  recommended  for  award to the  contractor.
                                  VI-6

-------
                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         Following conclusion  of the  PE3  meeting,  the  EPA Project  Officer,
         serving  as  PEB  Executive  Secretary, is  responsible for  preparing a
         report  of  the  PEB' s  findings  and  recommendations.   This  must  be
         completed by Day 40 of the  award fee process.

         Upon  receipt  of  the  PEB's  report  and  recommendations,  the  Fee
         Determination Official  must  make  a  final  determination of  the  award
         fee  and  forward  the  report  and  approved  recommendation  to  the
         Contracting Officer.  This  should be completed by Day 47 of the  award
         fee process.

         By  Day 50  of  the  award  fee  process,  EPA's  Contracting   Officer  is
         responsible  for   issuing  an  award  fee  notification   letter  to  the
         contractor.

         Only  after   receipt of  the  notification  letter  is   the  contractor
         allowed to invoice for the  award fee payment.

2.  PREPARATION OF PERFORMANCE EVENT REPORTS

    This section describes the organization,  roles and  responsibilities  of EPA
Regional and ERCS contractor personnel who are involved in preparing PERs.  It
also discusses the PER form and how  it should be  filled out.

    2.1  Organization, Roles and Responsibilities

         There  are  four  distinct   types  of  EPA  and  contractor  personnel
    involved with preparation and processing of PERs at the Regional level:

              EPA OSCs
              EPA DPOs
              Contractor Response Managers
              Contractor Program Manager.

    The roles and responsibilities of each are highlighted below.
                                  VI-7

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
EPA OSCs

     OSCs  are   the   Ordering   Officers  who  initiate  orders   for  ERGS
contractor services  and resources.  They  are  responsible  for  day-to-day
management  and  monitoring  of  contractor  performance  in  carrying  out
removal actions.   As part of  this responsibility,  they prepare  PERs  for
selected Delivery  Orders  on which they have worked during  the  evaluation
period.  Details concerning the preparation of PERs are  discussed later in
this section.

EPA DPOs

     The DPO  is  responsible  for reviewing all OSC-initiated PERs to ensure
that they have  been completed  accurately  and fairly.   The  DPO  also must
ensure  that  the OSC  ratings  are  supported  by the  accompanying narrative
justification.  If there  are  any  problems with  the way  in which  the  OSC
has  completed  a  PER,  it is  the  DPO's  responsibility  to discuss  these
problems with the OSC,  determine why  the particular rating  was  given,  and
then  make a decision  as  to , whether or   not  the  evaluation   should be
changed.  If  the DPO concludes that the evaluation  should  be  changed,  the
ratings should be adjusted, as appropriate.

     Once the DPO  is satisfied with the PERs,  they should  be submitted by
Day  7  of the  evaluation  process  to  the  Project  Officer  for  review  and
evaluation.    Copies  should be  maintained in a central  file  for  historical
and reference purposes.

Contractor Response Managers

     Contractor  Response  Managers  may  voluntarily  prepare  PERs  on  any
Delivery  Orders   implemented   during   the  evaluation  period.    This  is
entirely at  the  discretion of  the Response  Manager.  PERs  prepared by the
Response  Managers  must  be  forwarded  to the Contractor Program  Manager by
Day 5 of the  award fee process.
                              VI-8

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
Contractor Program Manager

     The Contractor  Program  Manager receives and reviews  PERs  prepared by
the Contractor Response  Managers.   In reviewing PERs, the  Program  Manager
is  responsible  for ensuring  that  they have  been prepared accurately  and
fairly and that  their  ratings are supported by  the  accompanying  narrative
justification.  The  Program  Manager  should discuss  any PER problems (e.g.,
ratings that  are  not justified)  with the Contractor  Response  Managers  and
adjust  ratings  and  assessments  appropriately.   The  Contractor  Program
Manager also  is  responsible  for  providing a written  statement  to  the  ERGS
Project Officer  (Evaluation  Coordinator)  at  the close  of each evaluation
period that specifies  the total amount  billed  to  EPA during  the  period.
The billings are to be divided into two components:

          Total  fixed  rate  billings —  The total  amount billed  by  site
          based upon the fixed rates specified in Article 3-1

          Total  billings to  be  reimbursed  at  cost  —  The  total  amount
          billed  for subcontract  costs   for  off-site analysis,  disposal,
          transportation and other  materials  and services billed at  cost,
          travel  and  subsistence,   and  any  other   items  billed   at  cost
          including items billed at provisional rates.

2.2  Preparation of Award Fee Performance Event Reports

     PERs are  required  for  selected Delivery Orders  (active   and  closed)
implemented during the  evaluation  period.   EPA is  required  to  complete
these PERs; the  contractor  can  voluntarily  prepare  PERs.  A  copy of  the
PER form,  which should  be  used by  both EPA and the ERGS contractor,  is
shown in Exhibit VI-2.
                              VI -9

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EXHIBIT VI-2
                       OSWER Directive 9242.2-01B
                                           (10/87)
CPAF CONTRACT INDIVIDUAL PERFORMANCE EVENT
CONTRACT NO. CONTRACTOR TASK ORDER NO.
REPORTING ELEMENT
OATE
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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     In completing  the  top one third of the PER, the following information
should be provided:

          Contract No.:   Write the contract number

          Contractor:  Write the contractor's name

          Task Order No.:   Write the Delivery Order Number

          Reporting Element:  This is the Region (e.g., Region III)

          Dates  of  Reported  Event:   The  period  of  performance  of  the
          Delivery Order being evaluated

          Performance Evaluation:  The  task area as shown in the Statement
          of Work.

     In using  the  PER form to evaluate  the  contractor's performance  on  a
Delivery  Order,  the  evaluator  should  use  the three  performance  criteria
listed on the PER as the basis for this  evaluation.  These  criteria,  which
are presented  in detail  in Exhibit VI-3,  cover three  important  areas of
performance  —  management, schedule, and cost  —  that  were  developed to
provide a uniform  basis  by which  to  evaluate  any  work performed by the
contractor.

     Next  to  each of the  criteria on  the  PER  is  a  box  for  rating  the
contractor's performance.   The ratings are as follows:
                       Performance (%)
    Ratings	      	Points	     	Definition
Superior (-(-)          Baseline % for       Contractor's performance
                      satisfactory         significantly exceeds
                      performance plus     requirements
                      21% to maximum
                      total of 100%
                              VI-11

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  EXHIBIT VI-3


                      ERGS Performance Evaluation Criteria

Management

         Adequacy  and  timeliness of  subcontracting and  purchasing  procedures
         and documentation  supporting:   award and  purchase decisions;  extent
         of  competition;  basis   for  non-competitive  selections;  Contracting
         Officer/OSC consent.

         Prompt and accurate submission of subcontract reports.

         Review of subcontractor vouchers for reasonableness and accuracy.

         Coordination and liaison with subcontractors.

         Practice and enforcement of appropriate  safety measures on site.

         Adequacy  of  decision   to  use  subcontracted  effort   in   lieu  of
         performance by Prime.

         Adequacy  of  program  and site  management  in  directing and supporting
         performance of the cleanup effort.

         Adequacy and timeliness of submission of ail reports.

         Compliance with contract terms for subcontracted services.

Schedule

         Prime and subcontractors' adherence to site work schedule.

         Prime monitoring and coordination of subcontractors.

Cost

         Overall control of cost incurred, including subcontractors.

         Accuracy  and  completeness  of  cost  data and cost   reports,  invoices,
         and supporting data.

         Prime monitoring of subcontractor cost.

         Overall control of program management costs.

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                       Performance (%)
    Ratings	           Points	      	Definition	
Satisfactory (0)    Baseline % for         Contractor's performance
                    satisfactory           meets requirements
                    performance plus
                    or minus 20%
Substandard (-)     0% to Baseline %       Contractor's performance
                    for satisfactory       is less than required.
                    performance less       There are very few areas
                    21%                    of good or better
                                           performance.
Performance  {%)  points are  used to calculate the percentage of  award fee
payable in accordance with the procedures described  in  Section  3.2  of  this
chanter.
     In addition to  rating  each individual criterion,  the evaluator should
also provide supporting comments  to  justify the rating given.   It  is  very
important  that  these  comments,  particularly  for  criteria  rated  Superior
( + ) or Substandard  (-),  include  examples  of how  and  why  performance  was
either meritorious  or deficient.  Space  is provided  on  the  PER  for  this
purpose.   If additional space  is needed,  plain bond paper  should  be  used
and then attached  to the  PER.   The PER also provides for  an overall rating
for each  major  criterion  (i.e.,  management, schedule, and cost)   and  for
all three criteria  taken  together.   Once  the PER has been completed by the
OSC or Contractor Response Manager,  it should be signed and  dated.   A  copy
of the PER must  be  maintained in EPA Regional office files.

     A space  also  is  provided  at the  bottom  of  the  PER  for  the  Pro]ect
Officer  (Evaluation  Coordinator) to  assess  the contractor's  performance.
The Project  Officer should  also use this space to  describe discrepancies
in  ratings  and  evaluations  between  EPA and  the  contractor.   The  Project
Officer  should   always  complete  the  same  PER   that  was  completed  and
submitted by the OSC or DPO.

-------
                                                     OSWER Directive  9242.2-013
                                                                        (10/87)
         In order  to  facilitate the preparation of  PERs,  both by EPA  and  the
    contractor, it is suggested  that  they be completed as  soon  as a  Delivery
    Order  has  been closed,  rather than  waiting  until the award fee  process
    begins.  This will not only expedite the preparation of PERs,  it will  also
    prevent an excessive  amount  of paperwork that  otherwise would be  necessary
    at the end of  the evaluation period.  In addition, by completing  the  PER
    immediately  following   the   completion  of  the   Delivery  Order,   the
    contractor's  performance will  be  fresh in the  mind of the  individual  who
    is evaluating  the work  on  the Delivery Order.   By waiting until  the end of
    the  evaluation period,  relevant  information may be  forgotten or  be  more
    likely to be misinterpreted  than  if the PER is filled out at the  time when
    the Delivery  Order is completed.

3.  PREPARATION OF THE SUMMARY EVALUATION PACKAGE

    This section discusses  the  roles  and  responsibilities  of  the  ERGS Project
Officer,  who  is   also  referred to  as  the  Evaluation Coordinator.    It  also
describes the preparation of the Summary of Performance Evaluation Reports.

    3.1  Project  Officer (Evaluation Coordinator)

         The ERGS  Project Officer is responsible for  organizing  and  overseeing
    the  award fee performance  evaluation  process.   In  this  capacity,  the
    Project   Officer   will   serve   as   Evaluation   Coordinator.    Specific
    responsibilities include:

              Receiving,  reviewing,  and completing PERs  submitted by  the OSCs
              and  the contractor

              Ensuring  that  the  contractor  submits  total  fixed  rate  and
              subcontract billings for  the period

              Obtaining  information,  where  necessary,  on  discrepancies in EPA
              and  contractor ratings  as a means of  explaining the reasons and
              rationale for these discrepancies to the PEB
                                  VI-14

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          Preparing  an   evaluation  package   for   the   PEB   containing
          individual PERs and a Summary of PERs

          Attending  the   PEB   review  meetings,  serving  as  PEB  Executive
          Secretary,   and  presenting    information   contained   in   the
          evaluation package.

     Upon receipt  of the  PERs from each Regional EPA  office,  the Project
Officer should  review  each PER.   Particular attention  should  be  given  to
comparing EPA's assessments  with  the  contractor's   assessments,  whenever
possible.   Discrepancies  in ratings should be noted by  the  Project Officer
on the PER.   The  ?ro]ect Officer can modify the  ratings  in either the EPA
or  contractor  PERs,  as  appropriate.   Any  such  modifications  should  be
explained in the box designated for "Coordinators Assessment."

     In reviewing  the  PERs,  the  Project Officer should  assess evaluation
ratings and supporting comments  for consistency and  clarity.   If  problems
are  encountered,   the  Project   Officer  should  resolve   them  through
discussions  with the OSC  who originated the PER.

     After  reviewing and  commenting  on  each  PER,  the  Project  Officer
should sign  and date  the  PER, and assemble it with other  PERs  from that
Region for submission to  the PEB.

3.2  The Summary of Performance Evaluation Reports

     Prior to  submitting  the  PERs,  however,  the Project   Officer  should
prepare a Summary of  Performance Evaluation Reports.  Exhibit  VI-4 shows
the  form  that  should  be used for  this purpose.  The  Project Officer  is
responsible  for completing  this  Summary,  which provides a quick assessment
of  the contractor's overall  performance.   Contractor  and  SPA  overall
ratings are  listed  for  each  Delivery  Order  evaluated  during  the period,
along  with  a  brief  description  of the  activities  carried  out under  the
                              71-15

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                                   OSWER Directive 9242.2-01B
                                                   (10/87)
               EXHIBIT VI-4
SUMMARY OF PERFORMANCE EVENT REPORTS
CONTRACT #

DELIVERY
ORDER
NUMBER

CONTRACTOR

TOTAL
HOURS

REGION EVALUATION PERIOD
FROM: TO:
RATING
EPA

CON-
TRACTOR

EVALUATION COORDINATOR
SIGNATURE
DESCRIPTIVE TITLE
OF WORK

DATE
                     VI-16

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    Delivery Order.   Upon completion  of  this  one-page  Summary,  the  Project
    Officer should submit  it,  along with the PERs,  to the PEB for review.   The
    evaluation  package  must  be  submitted  to  the  PEB  by  Day 20  of   the
    evaluation process.

4.  PERFORMANCE EVALUATION REVIEW AND AWARD FEE RECOMMENDATION

    This  section discusses  the role  of  the PEB  in reviewing  the  Evaluation
Package submitted by  the Project Officer.   It also  describes the method  for
calculating award fee and provides an example of how this is done.

    4.1  The PEB

         The Performance  Evaluation Board  will  conduct an  in-depth  review of
    information contained  in the performance  evaluation package  submitted by
    the  ERGS   Project  Officer.   The  PEB  will   rate  the  contractor on  each
    criterion and sub-criterion  listed in Exhibit VI-3.  The  ob]ective.of  the
    PEB  is to  evaluate  the  contractor's  performance  and  to  recommend  an
    appropriate award fee in accordance with the contract's provisions.

         The PEB will  consist of  a  chairman,   an  executive  secretary,   and
    several  board   members   all   appointed  to  evaluate   the  contractor's
    performance.  The  EPA  officials who will serve  on  the  PEB are  listed in
    Exhibit  VI-5.    As  shown,  each  Region  must  decide  who will  serve  as
    Chairman of its PEB.   If Alternative  1  is  chosen,  it will  be  the Regional
    Division Director  or  Branch  Chief.   If Alternative  2  is selected,  it  will
    be the PCMD Eastern or Western Response Section Head as appropriate.

         The PEB will  rate  the contractor on each criterion and sub-criterion
    listed on  the  PER shown in Exhibit VI-2, based upon  assessments provided
    by the OSCs, Contractor  Response  Managers,  and  the SRCS  Project  Officer.
    The PEB will then  establish consensus ratings for each Region,  taking  into
    account whether the  contractor  has consistently provided  performance of  a
    high/low   quality;  whether  the  contractor  has  shown  a substantial  or
    steady progression of improvement over the previous  evaluation  periods  and
                                 VI-17

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  EXHIBIT VI-5


                        ERGS  Performance  Evaluation Board


Performance Evaluation Board for ERGS Zone Contracts


Chairman:  Director, Emergency Response Division

Members:   Deputy Director, Emergency Response Division {Alternative Chairman)

           Eastern' or Western Section Chief,
           Response Operations Branch

           Regional Member (one per Region)

           Cognizant Zone ERCS Contracting Officer,
           Contract Specialist, or Contract Administrator

           ERT Representative

Performance Evaluation Board for ERCS Regional Contracts

Alternative 1 -

    Chairman: Regional Division Director or Branch Chief

    Members:  Cognizant Regional ERCS Contracting
              Officer, Contract
              Specialist, or Contract Administrator

              Regional ERCS Project Officer

              Senior On-Scene Coordinator

Alternative 2 -

    Chairman: PCMD Eastern or Western Response Section Head

    Members:  Cognizant Regional ERCS Contracting Officer,
              Contract Specialist, or Contract Administrator

              Regional ERCS Project Officer

              Senior On-3cene Coordinator
                                  VI-1S

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                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
whether  the   contractor,   although  receiving   a  consensus   rating   of
satisfactory or  above,  has  received  justified substandard  ratings  on  an
individual  PER.

4.2  Award  Fee Computation

     The award  fee  earned  for  each  award   period  will  be  computed  as
follows:

         The  PEB  shall  determine  the  baseline  award  fee  amount for  the
         midpoint   of   the    satisfactory   performance    range   after
          establishing the probable  fee amount  the  contractor  would  have
          earned  had  the  effort been  performed  on a  Cost-Plus-Fixed-Fee
         basis.   In establishing the  probable fee amount,  the  PEB  shall
         consider the contractor's performance  and cost risks  during  the
         period.  Such  risks  include,  but  are   not  limited  to,  use  of
          innovative   technology;   urgency   of   actions   to   which   the
         contractor  responded;  cost of  services  provided;  need  to  obtain
         and   use   scarce    or  hard-to-obtain   resources:   contractor
          indemnification and  liability issues.   The  oaseline   award  fee
         amount for  satisfactory performance is  the  amount  of available
         award fee pool  that,  when  added to the  base  fee amount  earned by
         the  contractor  during the period,  is  equal to the  probable  fee
         amount established  by the  PEB.
                             71-19

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                                                OSWER Directive  9242.2-01B
                                                                    (10/87)
          Once  the  baseline  award  fee  amount  has  been  determined,  the
          baseline  percentage  for   satisfactory   performance  shall   be
          calculated by  determining  the  percentage the baseline award  fee
          amount for  satisfactory  performance is  of  the  available  award
          fee   amount.     The   baseline   percentage    for    satisfactory
          performance  shall be used to determine  the Performance (%)  Point
          ranges assigned  to  each rating  according  to  the  formulae  set
          forth in section 2.2 of this chapter.

          Each  PEB  member  evaluates  contractor  performance  relative  to
          each evaluation criterion and  assigns  a  rating and a Performance
          (%)  Point  rating  in  the  range  assigned   to  the  rating  as
          specified in Section  2.2.   Individual  PEB  member Performance (%)
          Point ratings are combined  to  yield a  consensus Performance  (%)
          Point score  for each criterion.

          The award fee  pool  available  in the period  is  multiplied by the
          evaluation  criteria  weights   yielding  that   period's available
          award fee amount for each evaluation criterion.

          For  each evaluation criterion,  the  consensus Performance  (%)
          Point rating is  multiplied  by  the award available,  which yields
          the amounts  to be awarded for each criterion  for that period.

          The criterion  amounts are  summed,  yielding  the total amount to
          be awarded to the contractor for the period.

A sample calculation is provided below to illustrate  how this will  be done:

     1.   Total award fee available:   379,056
                              VI-20

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
     2.
Category
Criterion
Cost
Management
Schedule
Weights
.25
.50
.25
Pool
$79
$79
$79
,056
,056
,056
Pools
= $19
= $39
= $19
,764 x
,528 x
,764 x
Consensus
Score
77%
85%
69%
Award
Amount
$15
$33
$13
,218
,599
,637
          Six-Month Award Fee Total  =  $62,454

     Following the  PEB meeting  at  which the  award fee  recommendation  is
reached,  the  Executive  Secretary  (Project Officer)  will  prepare a  PEB
report that  will  be  the  official record  of  the PEB  meeting and an  award
fee  letter  for approval and signature by the  Fee  Determination Official.
This letter will  inform the  contractor  of the  amount and basis  of  the  fee
award.  The  Fee Determination  Official will review the  PEB  report  and the
fee recommendation made by the  PEB  and make a  final  determination  of  fee.
Following  final  determination  of  the  fee, the  Contracting Officer  will
prepare a modification to the contract  implementing the  award  fee decision
and  send  it,  together  with the  award  fee  notification  letter,  to  the
contractor.  The contractor  will,  in turn,  submit  an invoice  for  payment
of the award fee.
                              VI-21

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                                           OSWER Directive  9242.2-01B
                                                               (10/87)
                         CHAPTER VII


INTERACTIONS WITH OTHER EPA SUPERFUND PROGRAM CONTRACTORS AND

             FEDERAL, STATE, AND LOCAL AGENCIES

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
                               CHAPTER VII


      INTERACTIONS WITH OTHER EPA SUPERFUND PROGRAM CONTRACTORS AND
                   FEDERAL, STATE, AND LOCAL AGENCIES


                               KEY TOPICS



                                                                     Page

Superfund Contractors                                                VII-2


Technical Assistance Team (TAT) Contractors                          VII-4


Underground Storage Tanks (UST) Program                              VII-4
Remedial Planning (REM) and Field Investigation Team (FIT)           VII-5
Contractors
Technical Enforcement Support (TES) Contractors                      VII-7


Contract Laboratory Program (CLP)                                    VII-8


Response Engineering and Analytical Contract (REAC)                  VII-9


Other Federal Agencies                                               VII-9


U.S. Coast Guard (USCG)                                              VII-9


Other Federal Agencies                                               VII-11


State and Local Government Agencies                                  VII-11
                                 VII-1

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
                                  CHAPTER VII

          INTERACTIONS WITH OTHER EPA SUPERFUND PROGRAM CONTRACTORS AND
                       FEDERAL,  STATE,  AND LOCAL AGENCIES

    Interactions  among   the   ERCS   contractors,   other   Superfund   program
contractors,  and  Federal,  state  or  local agencies  that  complement the  ERCS
contracting  effort  are  likely  to  occur during  implementation  of  a  removal
action.    Contractors  and agencies  that  may interact with the  ERCS  contractor
are shown in Exhibit VII-1.   Communication and  careful coordination  must  be
emphasized  to  assure optimum use  of services  offered  by each, as  well  as  to
execute  a  smooth  and timely response to the removal at hand.    The following
sections  briefly  describe  the  functions of  other  Superfund contractors,  the
situations  in which  the  ERCS contractors may  interact  with these  contractors
or  other   military  or   civilian   entities,  and  basic  guidelines  to  help
coordinate the interactions.

1.  SUPERFUNP CONTRACTORS

    The  ERCS contractor is one of several Superfund contractors  tnat may  be  on
a   site   during  a   removal.    Although   each   contractor   is  independently
responsible  for performing  specific  functions,  duplication  of   efforts  can  be
avoided by  coordination  of  the  contractors' efforts  by  EPA  OSCs and other EPA
personnel  responsible for overseeing  contractors  at  a site.  Contractors  that
may  be  on site  when  an  ERCS  contractor  responds  to  a  Delivery Order  are
enumerated below.   The EPA  OSC  will mediate interactions between  the  ERCS and
other Superfund contractors.
                                     VII-2

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                                             OSWER Directive 9242.2-01B
                                                                (10/87)
                          EXHIBIT  VIM

     ERGS Contractor Interactions With Superfund Contractors
                       and Other Agencies
REMEDIAL
PLANNING
ZONE
(REM)
FIELD
INVESTIGATION
TEAM
(FIT)
TECHNICAL
ASSISTANCE
TEAM
(TAT)
UNDERGROUND
STORAGE
TANKS
(UST)
TECHNICAL
ENFORCEMENT
SUPPORT
(TES)
CONTRACT
LABORATORY
PROGRAM
(CLP)
ENVIRONMENTAL
EMERGENCY
RESPONSE
UNIT
(EERU)
SUPERFUND CONTRACTORS
                      ON-SCENE COORDINATORS
                             ERGS
                        CONTRACTORS
 STATE AND
   LOCAL
GOVERNMENTS
FEDERAL AGENCIES
U.S. COAST
GUARD
U.S. NAVY
U.S. ARMY
COE
OTHER
AGENCIES
                            VII-3

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
1.1  Technical Assistance Team (TAT)  Contractors*

     The Technical Assistance Team (TAT) contracts were designed by  ERD to
provide  technical  and  management  assistance to  the  removal  response  and
prevention program.   TAT contractor  support  tasks during  a  response  may
include the following activities:

          Response monitoring
          Work plan development
          Response documentation
          Damage assessment
          Federal disaster assistance activities.

     It  is  highly likely  that  the  OSC will have  both  the  ERGS contractor
and  the  TAT contractor  on site  simultaneously during  a  removal  action.
The  TAT  contractor  may  provide  support  to  the  OSC  by  assisting  in
monitoring the  progress  of the response action  and by  helping the  OSC in
performing various  cost control  functions to  verify and document cleanup
costs.   The  TAT   contractor  assumes  only  a   support   role  in  these
situations, directing all comments or  recommendations  concerning  the work
of the  ERCS  contractor  to the OSC.   The  TAT  may not  supervise  the ERGS
contractor.

1.2  Underground Storage Tanks (UST) Program**

     Under  the  Superfund  Amendments  and  Reauthorization   Act  of  1986
(SARA),  EPA's  Office of  Underground Storage Tanks  (OUST)   has  been given
authority to undertake corrective action with respect to any release of
For  more  information  about  the  TAT  contracts  and  possible  interactions
with  the ERCS  contractors,  refer  to  the  TAT Contract  User's  Manual  or
write   or   call  TAT  Contract  Project  Officer,  at  U.S.  Environmental
Protection   Agency,   401   M   Street,   S.W.,   Wasnington,    D.C.   20460
(FTS 382-2458).
For  further  information  regarding  the  UST  contracts,  write  or call  the
Office  of Underground  Storage  Tanks, U.S.  Environmental  Protection Agency,
401 M Street, S.W. ,  Washington, D.C.   20460  (FTS  382-4756).
                                 v::-4

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
petroleum  into  the environment  from  an underground  storage tank  if  such
action  is  necessary  to  protect  human  health  and  the  environment.   A
Leaking  Underground  Storage  Tank  Trust  Fund  (LUST)  of  S500  million
separate and  distinct from  Superfund  has been established to provide funds
for these corrective actions.

     In responding  to  petroleum  releases  from underground  storage tanks,
the OSC in charge  of  the Federal  response  may use  the ERGS contractor, as
well as the TAT contractor,  to provide support in carrying  out  the cleanup
effort.  The  type  of assistance provided  by  the ERGS  contractor will be
the  same   as  that  provided  under  CERCLA  (i.e.,   containment;  cleanup;
disposal,   etc.).   It is  EPA's policy that most responses will be conducted
by responsible parties,  or States under cooperative agreements  with EPA or
under  State-authorized  programs.   EPA  will  undertake  a  response  action
only in instances where  there is a major public health  emergency and where
no State or responsible  party is able  to respond in a timely manner.

1.3  Remedial   Planning   (REM)    and   Field   Investigation   Team  (FIT)
     Contractors*

     The REM  and FIT  contracts  provide  technical and  management  services
necessary  to  successfully  implement   the  remedial  response  program.   The
FIT   zone   contractors   provide  support   in   the    conduct   of   field
investigations  (e.g.,   preliminary   assessment   and  site  inspection  of
hazardous  substance  sites)   in  order  to  assess  initially  a  site's
situation.   These  pre-remedial  activities  aid in determining the  need for
removal or  remedial response  activities.   For example,  the  FIT contractor
aids EPA in ranking sites for inclusion in the National Priorities List.
For further  information  about  the REM contracts and how they relate to the
ERGS  contracts,  write  or call:   Hazardous  Site  Control  Division,  U.S.
Environmental  Protection  Agency,  401  M  Street,   S.W.,  Washington,  D.C.
20460  (FTS  382-2339).   For  the  FIT contracts,  write or call:   Hazardous
Site Evaluation Division, U.S.  EPA, Washington, D.C.   20460   (FTS 475-9748)
                                 VII-5

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                                                 OSWER Directive 9242.2-0IB
                                                                    (10/87)
     The  REM  contractors  support the  Superfund  program  in  three  major
areas:

          Remedial  planning   activities  involving   the   identification,
          evaluation  and  recommendation  of   remedial   response  options
          (e.g., remedial investigation and feasibility study)

          Implementation of expedited  response  actions (ERAs)  (e.g., fence
          construction,  drum  removal)  using  removal  authorities  required
          at sites that will later undergo longer-term remedial measures

          Technical and  management  support  activities, enforcement support
          and community relations.

     The  REM  and  FIT  zone  contractors  and the  ERGS contractor  may  be
required  to coordinate  activities  in  responding  to hazardous  substance
releases  when  the response _status  of  a  site  changes  (i.e.,  removal  to
remedial  or  vice  versa).   This  may  occur  in  any  of  the  following
situations:

          A  removal   action  is  required based  on  the   results  of  field
          investigation activities conducted by the FIT contractor

          A removal  action is necessary at  a  site undergoing pre-remedial
          activities  because of unanticipated threats

          Determination  of a  remedial  action  may  be   required after   a
          removal has been completed

          Emergency   response  must  be  initiated  based  on  a   change  in
          conditions  at a site where a remedial action is  in progress.

     EPA  personnel   responsible  for  overseeing   the  response  and  the
contractor  used at a site will  be  determined  by the  site's current  status
(e.g.,  removal  response — OSC and  ERGS contractor;  remedial response —
                                 VII-6

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
RPM  and  REM   and  FIT  zone   contractors).    Cooperation   among   these
individuals  is  essential  for a  smooth  transition  of  responsibility,  an
efficient interchange  of  site-specific  information,  and a  timely  removal
response.

1.4  Technical Enforcement Support (TES) Contractors

     The  Office of  Waste Programs  Enforcement (OWPE)  has  responsibility
for compliance  actions and  for  recovering  Federal  funds   expended  under
CERCLA,  and  for assuring  compliance with RCRA.  The  Technical Enforcement
Support  (TES)*  contracts  were awarded to  assist  OWPE  in  the  following
services which include, but are not limited to:

          Private investigations
          Risk/exposure assessments
          Responsible party searches
          Title searches
          Acquisition and analysis of financial records
          General case development support.

The  TES  contracts will  not  duplicate  the  efforts  of  other  contracts
awarded by the  Office  of  Emergency and  Remedial Response  (OERR);  they are
strictly enforcement contracts to provide support to OWPE.

     The TES contractor may  be on  site during a  removal  conducted  by  an
ERCS contractor.   The  OSC  is responsible  for coordinating activities  of
the two  contractors  to avoid duplication of efforts  and to encourage  the
exchange of pertinent information.
For  further  information  on  the  TES  contracts  and  situations  that  may
involve  the  ERCS  contractor,  write  or  call Office  of  Waste  Programs
Enforcement,  U.S.  Environmental  Protection  Agency,  401  M Street,  5.W.,
Washington, D.C.  20460 (FTS 382-4830).
                                 VII-7

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
1.5  Contract Laboratory Program (CLP)

     The Contract Laboratory  Program  (CLP)  was established by EPA  in 1979
to provide chemical analytical support  in the  investigation and  cleanup of
hazardous  substance  sites.   This  is  accomplished  through  a  nationwide
network  of contract  laboratories  having  the  analytical  capabilities  to
assist in the following functions:

          Identifying threats to public health and the environment
          Assessing risk
          Instituting remedial response
          Initiating response actions.

     In emergency situations, an OSC normally will not use  the  CLP  because
it  is  difficult  for  the  CLP  to  provide  a  24-hour  turnaround time for
sample analyses.  However,  the  OSC may be able  to  use the CLP  analytical
services when  the  request  lead time is sufficient  and the data turnaround
time for sample results is greater than 24 hours.

     '^ork  conducted by the  CLP is  coordinated by  the  Sample  Management
Office  (SMO)*  through  the  EPA Regional Sample  Control Center (RSCC).  The
SMG  has  developed  a  manual  entitled  User's  Guide   to  the  Contract
Laboratory  Program  which  describes  procedures  for using  the  CLP  and
provides  a  complete  description  of  all   analytical   services,    sample
requirements, and reports offered under the program.

     Additional  information   on   alternative  Superfund  sample  analysis
resources  available  to the   removal  program  is  described  in  the  EPA
memorandum   "Analytical  Support   for   Superfund",   Director   of  OERR,
March 20,  1986.
For  further  information  about   the  CLP,  write  or  call:   CLP-Mational
Program  Manager,  Hazardous  Site  Evaluation  Division,  'J.S.  Environmental
Protection   Agency,   401  M   Street,  S.W.,   Washington,   D.C.    20460,
FTS-382-7906.

                                  7II-8

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    1.6  Response Engineering and Analytical Contract (REAC)

         As  of  mid-September  1987,  the  Response  Engineering  and  Analytical
    Contract  (REAC)  will provide  support  to  the  Environmental  Response Team.
    REAC  will  supply  engineering  consultation,  sampling  and  analysis,  an
    analytical  mobile  laboratory,  treatability  studies,  specialized treatment
    equipment,  and  logistical  support.   Should REAC be requested  to assist in
    responding  to  a hazardous  substance  release  where  an ERCS  contractor is
    also  on scene,  all  efforts  of  REAC  and  the  ERCS  contractor  will  be
    coordinated by the OSC.*

2.  OTHER FEDERAL AGENCIES

    The  services  of the  ERCS  zone contractors are  available to  other Federal
agencies  in  addition  to  EPA  via  Inter-Agency  Agreements  (lAGs).   A  few
examples  of  situations where  the  ERCS  zone contractors may be  called upon by
other agencies are discussed in the following sections-,

    2.1  U.S. Coast Guard (USCG)

         Under  a  Memorandum  of  Understanding  (MOU)  between  EPA  and  USCG
    (Note:   the MOU had  not been signed  as of  this  printing),  the  USCG can
    access the  ERCS  zone  contracts through EPA's  ERCS  Contracting Officer and
    can use  the contractors  in response to the release or threat of release of
    hazardous substances  in the Coastal  Zone, Great  Lakes waters,  and ports
    and  harbors.   Situations  in  which  the  USCG  may  use  the  ERCS  zone
    contractors include:
    For  further  information  about  REAC,  contact  the  Environmental  Response
    Branch, U.S. EPA, Edison,  MJ  [(201) 321-6740 or FTS 340-6740].
                                     VII-9

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                                                 OSWER Directive  9242.2-01B
                                                                    (10/87)
          Responses to releases or threats of releases  from vessels

          Removal  actions  concerning  releases  or  threats  of  releases  at
          active or inactive hazardous  waste management facilities when  a
          USCG OSC  determines  that  such  action must be taken  pending the
          arrival of an EPA OSC

          Removal actions  concerning releases  or  threats  of  releases  at
          facilities  other   than  active   or   inactive   hazardous   waste
          management facilities.

The  Memorandum  of  Understanding  between  EPA  and  USCG  describes  the
procedures  the  USCG  must  use  in  activating,  supervising,  and monitoring
the ERGS zone contractor.   When the USCG uses the ERCS  zone contractor for
a  cleanup operation,  the  ERCS  contractor  Response Manager is  under the
direction of a USCG-designated OSC.

     In addition,  during an  EPA-lead removal the EPA  OSC  may  request the
services  of  the USCG  National  Strike Force (NSF)  (i.e..  Pacific and Gulf
Strike  Teams)  to   conduct  removal  actions.   The  Strike  Teams  are  an
important  Federal   resource   that  can   provide   OSCs  with  experienced
personnel and  sophisticiated  equipment to assess,  implement,  and  monitor
actions taken in response to hazardous substance releases.

     Members  of the  NSF maintain a  stock of  specialized  equipment for
deployment  anywhere  in the  nation  and  in  some  cases   overseas.   This
equipment  includes  open water  oil contaminant  and  recovery systems, high
capacity  pumps  for  transferring  oil  and  some  cnemicais,  and protective
clothing  for  v/ork  with  hazardous materials.   Diving  equipment along with
trucks,  trailers,   mobile  command  posts,  communications   gear  and   other
support  equipment  complete the  MSF inventory.  Most  of  this equipment is
designed  to  fit  into Coast Guard  C-130 cargo  planes  or load onto  flatbed
trucks for fast response.
                                 VII-10

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    2.2  Other Federal Agencies

         Federal  agencies  other  than EPA,  such  as  the  U.S.  Army  Corps  of
    Engineers  (COE)  and the  U.S.  Navy,  may  benefit  from  the  services  of the
    ERGS  zone  contractors.    Designated  non-EPA  officials  may  access  ERGS
    resources  through the  EPA ERGS Contracting Officer.   The  ERGS Contractor
    Response Manager will be under the direction of these authorized officials.

         In addition  to  those Federal agencies that may  call on  the  services
    of the  ERGS  zone  contractors,  other Federal agencies may be present during
    a removal response.  These may include representatives  from  the Agency for
    Toxic Substances  and Disease  Registry  (ATSDR), The  National  Institute of
    Occupational  Safety   and  Health   (MIOSH)   and   the   Federal  Emergency
    Management Agency (FEMA).  Interaction between the  ERGS  zone contractors
    and these representatives  shall be mediated by the EPA OSC.

3.  STATE AND LOCAL GOVERNMENT AGENCIES

    A state or  local  agency may be  performing contractual  or  non-contractual
work  for  an OSC when a  removal  is required and an ERGS  contractor arrives on
site.   The  state  or  local  agency  may be performing such duties as installing
water  lines,   operating  heavy construction  equipment,   or  providing  safety,
security and traffic  control.   In  such  situations, the OSC is  responsible for
coordinating the  work conducted by the  ERGS contractor with the state or local
agency to ensure that an efficient removal is  accomplished.

    The ERGS contractor Response Manager may find  it necessary  to  contract the
use of equipment  owned by  a state's  transportation department,  or to tap city
water lines to  prevent well-water  users  from  exposure  to  toxic  chemicals in
groundwater.   In  situations  such  as   these,   the ERGS   contractor  Response
Manager,  under  the  direction  of   the  OSC,  is  responsible  for arranging  the
required services.   The  ERGS  contractor  Response  Manager  is  also responsible
for securing any rights-of-way required,  obtaining any state  or  local  permits,
and adhering to all  state and  local regulations and ordinances.
                                     VII-11

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
    Two different contract forms can be used by EPA to procure services  from  a
state or local  government.   The first is known as  an "Order for Services"  and
is used  when the  total  contract  will not  exceed $2,500.   The  second is  a
"Letter Contract"  and  is  used when the services are estimated to exceed 32,500
but not more than  $10,000,  unless  authorized by the  Contracting  Officer.   For
further  information  on these  two  types  of contracts and  their  advantages  and
disadvantages,  consult "EPA Superfund  Emergency Contracting  Procedures", PCMD,
October 9,  1985.
    This  chapter  described  the  responsibilities  of  the  ERCS  contractors  as
they  interact  with other  agencies  and contractors  involved in  the  Superfund
program.  This concludes  the  textual  portion of the  users'  manual.   Following
this  section  are  the  appendices,  glossary,  and  bibliography  for  further
clarification of and references for the text material.
                                     VII-12

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   APPENDIX A

                               ERGS ZONE CONTRACTS
                                STATEMENT OF  WORK
    The  following  statement  of  work  applies  to  eacn  EPA  zone.   Zone  One
consists of  EPA  Regions I  through III, Zone  Two consists  of EPA Region  IV,
Zone Three consists  of  EPA Region V, and Zone  Four  consists of EPA Regions VI
through X.

    The contractor shall provide all personnel, materials, and equipment  types
specified by  the Ordering  Officer  in quantities  specified  in delivery orders
to  conduct   removals  of  oil,  petroleum,  and  hazardous  substances  releases
conducted under  Section  311  of  the Clean Water  Act and Section 104 of  the
Comprehensive Environmental Response,  Compensation and  Liability Act  of  1980
as amended by  Superfund Amendments and Reauthorization Act of 1986 (SARA),  and
Subtitle I of the Resource Conservation and Recovery Act as  amended by  SARA of
1986.   The   contractor   shall  also  provide  all  necessary  administrative  and
supervisory  personnel  to  ensure  that  cleanup personnel  are  available  on  a
24-hour-a-day  basis  and that  responses  are conducted  in accordance with  the
specifications of  Federal  On-Scene  Coordinators   (OSC)  or  other  designated
Federal officials.  The  contractor  shall  provide such services by establishing
an  organization   consisting of  a  Zone  Program   Manager  and  as-needed  Zone
Response Managers.  The  Program Manager shall  retain, maintain,  and  support  a
zone  network  of  cleanup  personnel,  equipment  and  materials  and  supervise
Response  Managers.    Response  Managers  shall  manage  and  supervise  cleanup
personnel, equipment  and  materials on-scene  and ensure  that  responses  are
conducted in  exact  accordance with OSC or other  designated  Federal  official
instructions.

    The EPA  Pro]ect  Officer and  regional  Deputy  Pronect  Officer(s) will  work
with the  zone  Program  Manager to  provide  overall  coordination and oversight of
the  program  and  to  resolve any problems  that  may  occur.   Ordering  Officers
will  issue  Delivery  Orders to the zone  Program  Manager to  initiate  cleanup
                                      A-l

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                                                     OSWER Directive  9242.2-0IB
                                                                        (10/87)
work.   Ordering  Officers  will  include  OSCs  and  other  designated  Federal
officials.    OSCs   and  other  designated  Federal   officials  will   direct  the
execution of the  Delivery Order through the Response Managers.  Support  shall
be  provided  to Federal   OSCs  (EPA,  U.S.  Coast Guard,  or  other)  and  other
designated  Federal  officials  located  in  each   EPA  Region  or  Coast  Guard
District Office  in  the   contractor's  zone.   All  cleanup  activities  will  be
conducted in accordance  with  the  National Contingency Plan  (40  CFR Part  300).
The contractor shall provide  all  personnel,  material,  and  equipment  types,  as
specified  in  Delivery  Orders.   These  items  shall  be  provided  to  any  zone
location within the response time limits specified in Appendix C,  or  longer  as
specified in  the  Delivery  Order.  The contractor shall not be  precluded from
providing these  items  in  less  than  the  response  time  limits  specified  in
Appendix  C.    To   accomplish  this  scope,  the  contractor   shall  perform  the
following functions:

I.  PROGRAM MANAGEMENT

    A.   The contractor  shall  designate a Program Manager  and provide  support
staff,  facilities,  and  administrative  capabilities  as needed  to ensure  the
successful  and efficient  accomplishment  of  this  Statement  of   Work.    The
Program  Manager  (or designee)   shall  be  the single  point  of  contact  for
coordination  with  the  EPA Project  Officer  (PO)  and  Deputy Project  Officer
(DPO), and shall  be responsible for receiving and managing the  implementation
of   all  Delivery  Orders  under   this   contract.     Specific    management
responsibilities  of the   Program  Manager shall  include but  may  not be  limited
to the following:

    1.   Maintaining  close communications  and coordination with  EPA  PO  and
         DPO,   including  reporting   any  and  all  problems   encountered  in
         performing  Delivery  Orders  and  implementing  any  special  controls
         specified by EPA.
                                      A-2

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
2.   Retaining  and  managing   the   distribution  of  cleanup   personnel,
     equipment, and materials  so  that  all necessary items are available at
     any  zone  location  within  the  response  time  limits  specified  in
     Appendix C and elsewhere.

3.   Receiving  and implementing  Delivery Orders  issued  by the  Ordering
     Officers.

4.   Designating a  Response  Manager for  each separate  cleanup action  to
     work directly  with  the OSC  or other  designated Federal  official  on
     scene.

5.   Providing  overall  supervision  and  administrative  support  to  all
     Response Managers.

6.   Maintaining a  response-by-response  accounting  of all  costs  incurred
     in accordance  with  reporting  requirements,  and controlling  costs  at
     all levels of work.

7.   Developing procedures and  forms as necessary to enable uniform record
     keeping and program  management documentation.

8.   Preparing  and  submitting  all  reports  as  specified  in the  contract
     schedule.

9.   Completing  special   reports  or  studies  pertaining  to the  contract
     effort  as requested  by EPA.

10.   Developing, implementing,  and managing a  quality  assurance  program
     that will  ensure  that all environmental measurements  obtained  are of
     known  quality.    Developing,   implementing,  and  managing  a  quality
     assurance  project  plan  for  each separate  cleanup  action  in  which
     environmental   measurements   will   be   made.    Ensuring   that   the
     performance of assigned tasks  adhere to all quality assurance program
     and project plan  requirements  as  well as EPA Region-specific quality
     assurance requirements.

                                  A-3

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                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
    11.   Obtaining special  services  in  a timely  and cost  efficient  manner,
         such  as  specialized  cleanup  equipment  or  personnel  upon  direction
         from the  Ordering Officer.

    12.   Implementing  a   comprehensive  program  safety  plan  to  protect  all
         cleanup personnel.

    13.   Providing and maintaining  a  twenty-four-hours-per-day,  seven-days-
         per-week zone call center to provide Ordering Officers  with  immediate
         access to cleanup services.

    B.    For each cleanup action  Delivery Order issued to the  contractor,  the
Program Manager  shall designate  a  Response  Manager.   This Response  Manager
shall be  fully dedicated  to  the  specific cleanup action for  the  duration of
the  response,  unless  substitutions  are  approved  by the   OSC  or  designated
Federal official.  The Response  Manager  shall  be the single point of  contact
for on-scene  coordination,  and shall  be  responsible  for  the  management  and
execution   of  all    cleanup   activities   in   exact   accordance   with   the
specifications of an  CSC  or otner designated Federal official.   Coordination
relationships  between EPA  and the  Response Manager  are  outlined in  Figure
A-l.  The Response Manager shall not  be precluded from responding  in  less than
the  response  time limits.  The Response  Manager  shall  be on scene on  a daily
basis  unless   instructed  otherwise  by  the  OSC  or  other  designated  Federal
official.    Specific   on-scene  management  responsibilities  of  the   Response
Manager shall include but may not  be  limited to the following:

    1.    Maintaining   close  communication  and  coordination with  the  OSC  or
         other  designated  Federal   official  for  the  duration  of a  specific
         response, including   reporting  any   and  all problems  encountered  in
         executing cleanup activities.

    2.    Conducting on-scene surveys  to develop detailed project work plans.
                                      A-4

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                                                    OSWER Directive 9242.2-01B
                                                                       (10/87)
                             FIGURE  A-1

                ERCS Contract Management  Structure
  OTHER FEDERAL
ORDERING OFFICERS
                              ERCS
                         PROJECT OFFICER
                                         111111111
                        DEPUTY/REGIONAL
                        PROJECT OFFICERS
                           EPA  OSC«/
                       ORDERING OFFICERS
                                    111111111111111111111
CONTRACTING
  OFFICER
  PROGRAM
  MANAGERS
 RESPONSE
 MANAGERS
                                   •   FEDERAL  GOVERNMENT INTERACTION

                                   '   CONTRACTOR/GOVERNMENT INTERACTION

                                      HEADQUARTERS/CORPORATE MANAGEMENT
                                      REGIONAL MANAGEMENT
                               A-5

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                                                    OSWER Directive 9242.2-01B
                                                                        (10/87)
    3.    Providing  the OSC or other  designated Federal official with  immediate
         on-scene  access to  all  contractor  cleanup  personnel,  equipment and
         materials  at a  specific  response at all times  in  order to allow the
         OSC  or  other  designated  Federal   official  to  direct  the  Federal
         response.

    4.    Providing   administrative   support,   supervision,   and  management  of
         cleanup  personnel,  equipment,  and  materials  provided  on  scene  to
         ensure  that  all directives  issued  by  the  OSC  or  other  designated
         Federal  official are  immediately executed  in  an  acceptable manner.
         At  the option  of  the OSC  or  other  designated  Federal official, once
         cleanup personnel  are assigned  to a  response  by the Response Manager,
         they shall  become  fully dedicated for the life of the project.

    5.    Taking  immediate corrective action  when performance  is  not acceptable
         to  the OSC  or other  designated  Federal official.

    6.    Ensuring  that   the  performance  of   assigned   tasks  adheres to all
         quality  assurance,  quality  control and  cham-of-custody procedures
         specified  in the QA program and  project  plans  and  in accordance with
         EPA  Region-specific QA  requirements.  The  quality assurance program
         will insure that all environmental  measurements  obtained are of  known
         quality.

    7.    Providing   the  OSC  or   other  designated   Federal  official with   a
         detailed  accounting of  all cost incurred  at  a specific  site  in  a
         format and  frequency specified  in the delivery  order.

    8.    Implementing a  comprehensive  response  action  safety plan to protect
         all  contractor cleanup personnel.

II.  PROGRAM  CLEANUP  OPERATIONS

    The contractor  shall provide  cleanup  services  for  spills of oil and  for
immediate or planned removals and initial  remedial measures   for  hazardous
                                      A-6

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
substances, as  specified  in  Delivery Orders issued to  the  Program Manager (or
designee).  Immediate removals  will  be  specified in  delivery orders  when the
initiation  of  a  response  within  hours  or  days  will  prevent  or  mitigate
immediate and significant harm to human life or health, to  the  environment,  or
to real or  personal  off-site  property.   Planned removals will  be  specified in
delivery  orders for  release  incidents  that permit  several days  or  weeks  to
consider  the  need  for  a  response,  but  that  still  requires   expeditious
attention.  Initial  remedial  measures may be specified before  final  selection
of  an  appropriate   remedial  action  if  such   measures  are  determined to  be
necessary to  limit exposure  or threat or  exposure  to a significant  health  or
environmental hazard. Delivery  Orders may be issued  verbally,  then  in writing
as soon as is practical.

    If specified  in  Delivery  Orders,  the  contractor  shall  conduct  an initial
on-scene  survey.   The  purpose  of  the  survey shall  be  to  gain  sufficient
on-scene  familiarity with  the Delivery  Order  scope of work  to  enable  the
contractor  to  propose  a  detailed  work plan to accomplish the project in the
most effective, efficient, and safe  manner.  This work  plan  shall  define the
types and quantities of cleanup personnel, equipment and materials  that would
be needed,  the  proposed project schedule by subtask,  and   the  estimated cost.
The contractor  shall not be authorized  to begin work until  the work plan has
been approved by the  Ordering Officer.

    The contractor shall provide all  personnel, materials,  and  equipment types
and quantities  as specified  by the  Ordering Officer within  the  response  time
limits specified  in  Appendix  C or longer  if specified  in   the  Delivery Order.
The contractor  shall not  be  precluded from providing these items  in less  than
the response  time limits.  The contractor shall  take  any action,   under  the
direction of  the  OSC or other designated  Federal official, as  may be required
to mitigate  or eliminate any  hazard or  damage to  the environment  resulting
from a  release or threat  of  release  of oil or hazardous  substances into the
environment.  These  actions  may  include  but  shall  not  be  limited  to  those
conducted under the following cleanup work phases:
                                      A-7

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
    A.   Containment and Countermeasuras

    Defensive actions shall be taken to protect the public health  and welfare,
which  shall  include  but may  not  be  limited  to:   sampling  and analysis  to
determine the  source,  spread, and  disposal options of  a release;  containing
the release at  its  source and preventing further acute  flow  of the  pollutant;
controlling the  source of  discharge;  using chemicals  or other materials  to
restrain the  spread of  the pollutant;  placing physical barriers  to  deter the
spread  of  a  pollutant;  constructing   slurry   trenches;  placing  diversionary
booms;  earth  moving;   drum  handling;   containerizing  pollutants;   diverting
streams; keeping  waterfowl  and other  wildlife away from the  polluted  areas;
controlling water  discharge from upstream  impoundments;  providing alternative
drinking water  supplies  on  a temporary basis;   providing  temporary housing for
evacuees;  providing   traffic,   crowd,  and   navigation  controls;   providing
security; and executing damage control  or salvage operations.

    B.   Cleanup, Mitigation and Disposal

    Actions shall be  taken  to recover  the  pollutant from the  affected  media.
These  actions  shall include  but  may not  be  limited to:  using chemicals for
flocculation,  coagulation,   neutralization  and separation;   using  biological
treating agents;  physical  and chemical  treatment of affected  water  and soil;
using  specialized equipment such  as mobile carbon treatment  systems;  aerating
affected media  to selectively release  volatile components; fixing or treating
the polluted media  in  place; salvaging or  destroying  vessels;  and  destroying
contaminated equipment and  facilities.

    In  lieu  of  or following  any  treatment   action,   physical collection  of
pollutants  shall  be   accomplished  followed  by  temporary  storage   prior  to
ultimate  disposal.   Work  conducted shall  include  but  may  not be  limited  to
flushing contaminants  from  marsh  areas  followed by  collection  and holding;
skimming materials  from  the  surface  of water;  washing soils  with  subsequent
collection and storage of recovered material;  pumping  contaminated groundwater
with   subsequent  storage;  and  segregating waste  chemicals   at  uncontrolled
hazardous waste sites.
                                      A-3

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    Following removal  and temporary  storage,  any contaminated  material  shall
be  disposed  of  consistent  with  all  appropriate  Federal,  State  and  local
regulations.  The  OSC - shall  have  the option  to accomplish disposal  through
this  contract or  through other  contractual mechanisms,  at  his  discretion.
Disposal  shall  be  conducted  on-site or  off-site.   Disposal techniques  shall
include but  may not  be  limited  to:   controlled or  uncontrolled  combustion,
land  disposal,  fixation,  injection, degradation, and recycling.   The  disposal
operations shall include  temporary storage  and ultimate  disposal.   Depending
upon  the  material   contaminated,   disposal  operations  shall  also  include
demolition.

    All storage, transportation, treatment and disposal of pollutants  shall  be
accomplished  meeting  all  regulatory,   safety  and   environmental  laws  and
regulations at the  Federal, State,  and local level.  The  contractor  shall  be
responsible for all necessary  transportation and disposal permits.

    C.   Restoration

    Activities  shall  be  taken  to  repair  or replace material  damaged by  the
cleanup operations  and actions  to restore the damaged  environment to  as  near
pre-emergency conditions as possible.   Such actions shall include  but  may  not
be   limited   to  restocking,    regrading,    reseeding,   replanting  and   soil
replacement.

    D.   Analytical

    On-site  and off-site  analytical  activities  shall be  taken  on   a  rapid
turn-around basis (24 hours or  less)  to provide chemical and analysis  or high
sample  quantity volume  analyses,  to  include  but  not  limited  to pH,  flash
point,  oxidation  reduction,   organic  vapor  analysis,  TOG  sulfides,  and  TOG
phenols.   This  shall  include   sample  collection,   storage,   transportation,
analysis and disposal.
                                      A-9

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                                                     OSWER Directive 9242.2-0IB
                                                                        (10/87)
                                   APPENDIX B
                              RESPONSE  TIME  LIMITS*

    The contractor  is reqvired  to  have all  items  of  equipment,  material and
personnel specified  in  rapid response  time personnel,  equipment and materials
available  at  any  zone   location  within the  following  response   time  limits.
These items may be provided  in  response times longer than  those  indicated,  if
specified  in  the  Delivery  Order.   The   contractor  is   not  precluded  from
providing these items in less than these response time limits.

A.  1.   The contractor shall provide  rapid response  time  personnel, equipment
         and materials  in EPA  Region  1 of ERGS Zone 1 within 1  hours  of the
         receipt of a written or  oral  Delivery Order within a  50-mile radius,
         or 3 hours within a 100 mile radius,  of the following cities:

         Portland, Maine
         Boston, Massachusetts
         New Bedford, Massachussetts
         Hartford, Connecticut
         Mew Haven, Connecticut
         Burlington,  Vermont

    2.   The contractor shall provide  rapid response-time  personnel, equipment
         and materials  within  4 hours  of the  receipt of  a  written or  oral
         Delivery Order for all other areas in EPA Region 1 of ERGS Zone  1.

B.  1.   The contractor shall provide  rapid response  time  personnel, equipment
         and materials  within 1.5  hours  of  the  receipt of a  written or  oral
         Delivery Order for the following areas in EPA Region 2 of  ERGS Zone 1:

              50 mile radius of New York City, Mew York (from Columbus Circle)

*   ERGS Zone Contracts  only (response time  limits  for other  prime contracts
    will be specified as those contracts are awarded).
                                      3-1

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                                                 OSWER Directive 9242.2-Q1B
                                                                    (10/87)
          50 mile radius of  Edison,  New Jersey (measured from EPA's office
          complex on Woodbridge Avenue in Edison,  Mew Jersey).

2.    The contractor shall provide rapid response  time  personnel,  equipment
     and materials within 2  hours  of receipt of a written or oral Delivery
     Order for the following areas  in EPA Region 2 of ERGS Zone 1:

          20 mile radius of  San Juan, Puerto Rico  (measured from junction
          of Puerto Rico Rtes.  1 and 18).

3.    The contractor  shall provide  rapid response time personnel,  equipment
     and materials within 2.5  hours  of  the  receipt of  a written  or  oral
     Delivery Order for the  following areas in EPA Region 2 of ERGS Zone 1:

          50 mile radius of  Albany,  Mew York  (measured  from State Capital
          building).

          75 mile radius of  Rochester, Mew York  (measured  from the Federal
          Building).

          Remainder of Long  Island, New York, not covered in B.I.  above.

          Lake George, Mew York (in its entirety).

          20 mile radius of  Syracuse, Mew York (measured from the juncture
          of New York Rte.  81 and Rte. 17).

          20 mile radius of  Ithaca,  New York  (measured  at  the juncture of
          New York Rtes. 79  and 96).

          20 mile  radius of  Slmira,  New  York (measured from junction of
          Mew York Rtes. 17  and 14).
                                  B-2

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
          20 mile  radius  of  Mewburgh,  New York  (measured  from  junction of
          New York Rtes.  84 and 87).

          20 mile  radius  of Poughkeepsie,  New York   (measured  from  the
          junction of New York Rtes.  9 and 44).

          20 mile  radius  of  Kingston,  New York (measured from the junction
          of New York Rtes. 37 and 587).

          20 mile radius  of Utica, New York (measured from  the  junction of
          New York Rtes.  90 and 12).

          20  mile  radius  of  Watertown,  New  York  (measured  from  the
          junction of New York Rtes.  81 and 12F).

          New York Rte.  87 (entire length).

          New York Rte.  90 (entire length).

          New York Rte.  81 (entire length).

          New York Rte.  17 (entire length).

          Remainder of Mew Jersey not specified in item B.I above.

4.    The contractor shall provide rapid response time  personnel,  equipment
     and materials  within 3.5  hours  of   the  receipt of a  written  or oral
     Delivery Order for the following areas in EPA Region 2 of ERGS Zone 1:

          10 mile  radius  of  Fa]ardo,  Puerto  Rico  (measured  from junction
          of Puerto Rico  Rtes. 3 and  195).

          20  mile  radius   of   Guayamila,   Puerto  Rico  (measured  from
          junction of Puerto Rico Rtes.  2  and 3852).
                                  B-3

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
              20 mile  radius  of  Mayaguez,  Puerto Rico  (measured  from  junction
              of Puerto Rico Rtes.  2 and 106).

              20 mile  radius  of  Arecibo,  Puerto  Rico  (measured  from  junction
              of Puerto Rico Rtes.  2 and 10).

              25 mile  radius  of Guayama,  Puerto Rico  (measured  from  junction
              of Puerto Rico Rtes.  3 and 15).

    5.   The contractor shall  provide rapid response time  personnel,  equipment
         and  materials within  4 hours  of the  receipt of  a  written  or  oral
         Delivery Order for the following areas in EPA  Region 2 of ERGS Zone 1:

              Remainder of New York not specified in B.I through 4 above.

    6.   The contractor shall  provide rapid response time  personnel,  equipment
         and  materials within  5 hours  of the  receipt of  a  written  or  oral
         Delivery Order for the following areas in EPA  Region 2 of ERGS Zone 1:

              Remainder of  Puerto  Rico  and U.S.  Virgin Islands  not  specified
              in B.2 and 4 above.

C.  1.   The contractor shall  provide  rapid response time personnel,  equipment
         and  materials within 2 hours  of  the  receipt  of a  written  or  oral
         Delivery Order for the following areas in EPA  Region 3 of ERGS Zone 1:

              25  mile  radius  of   Philadelphia,  Harrisburg  and  Pittsburgh,
              Pennsylvania.

              25 mile  radius  of  Morfolk,  Richmond, and  Roanoke,  Virginia;  and
              Washington,  D.C.

              12 mile  radius of Winchester, Virginia.

              25 mile  radius of Baltimore, Maryland.
                                      B-4

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
    2.   The contractor shall provide rapid  response  time  personnel,  equipment
         and  materials  within  3 hours  of  the  receipt of  a written  or  oral
         Delivery Order for the following areas in EPA Region 3 of ERGS Zone 1:

              25 mile  radius of  Scranton,  Allentown,  Erie  and  the  Alleghany
              National Forest, Pennsylvania.

              State of Delaware.

              50  mile  radius  of  Pittsburgh  and  Warren,  Pennsylvania  and
              Charleston, West Virginia.

    3.   The contractor shall provide rapid  response  time  personnel,  equipment
         and  materials  within  -i hours  of  the  receipt of  a written  or  oral
         Delivery Order for the following areas in EPA Region 3 of ERGS Zone 1:

              Remainder of Pennsylvania and Maryland not specified above.

    4.   The contractor shall provide rapid  response  time  personnel,  equipment
         and  materials  within  5 hours  of  the  receipt of  a written  or  oral
         Delivery Order for the following areas in EPA Region 3 of ERGS Zone 1:

              Remainder of West Virginia and Virginia not specified above.

ERGS ZONE 2

A.  The contractor shall  provide rapid response time personnel,  equipment  and
    materials within  2.5 hours  of  the  receipt  of a written or  oral Delivery
    Order within a 50 mile radius of the following ERGS Zone 2 cities:

    ALABAMA
         Mobile
         Montgomery
         Birmingham
                                      3-=

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                                                 OSWER Directive 9242.2-01B
                                                                    (10/87)
FLORIDA
     Jacksonville
     Tampa
     Miami
     Pensacola
     Orlando

GEORGIA
     Atlanta
     Savannah

KENTUCKY
     Louisville
     Paducah

NORTH CAROLINA
     Asheville
     Charlotte
     Raleigh-Durham
     Wilmington

MISSISSIPPI
     Jackson
     Natchez

SOUTH CAROLINA
     Columbia
     Greenville-Spartanburg
     Charleston

TENNESSEE
     Memphis
     Knoxville
                                  B-6

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         Nashville
         Chattanooga

B.  The contractor  shall  provide rapid response time personnel,  equipment  and
    materials within  6 hours  of the  receipt  of a  written  or oral  Delivery
    Order for all other areas of ERGS Zone 2.

ERGS ZONE 3

A.  The contractor  shall  provide rapid response time personnel,  equipment  and
    materials within  3 hours  of the  receipt  of a  written  or oral  Delivery
    Order for the following ERCs Zone 3 areas:

    St. Louis County,  Minnesota, South of Latitude  47
    Carlton County,  Minnesota
    Douglas County,  Wisconsin
    Anoka County, Minnesota
    Hennepin County, Minnesota
    Ramsey County, Minnesota
    Milwaukee County,  Wisconsin
    Waukesha County, Wisconsin
    Lake County, Illinois
    Cook County, Illinois
    Dupage County, Illinois
    Lake County, Indiana
    Marion County, Indiana
    Madison County,  Illinois
    St. Clair County,  Illinois
    Saginaw County,  Michigan
    Bay County,  Michigan
    Midland County,  Michigan
    Oakland County,  Michigan
    Wayne County, Michigan
    Monroe County, Michigan
    Lucas County, Ohio
                                      B-7

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
    Cuyahoga County, Ohio
    Franklin County, Ohio
    Hamilton County, Ohio

B.  The contractor  shall  provide  rapid response time personnel, equipment  and
    materials  within 12  hours  of the  receipt  of a  written  or oral  Delivery
    Order for the following ERGS Zone 3 areas:

    Upper Peninsula of Michigan
    Northwest Minnesota North of Latitude 47 and West of Longitude  94

C.  The contractor  shall  provide  rapid response  time personnel, equipment  and
    materials  within 6 hours  of  the  receipt, of a  written  or oral  Delivery
    Order for all other areas of ERCS Zone 3 not specified above.

ERGS'ZONE 4

A.  The contractor  shall  provide  rapid response  time personnel, equipment  and
    materials  for all  areas  of EPA Region  6 of ERCS Zone 4 within  6  hours of
    the receipt of a written or oral Delivery Order.

B.  1.   The contractor shall  provide rapid response time personnel, equipment
         and   materials   for  the   Department   of   Commerce  1980   Standard
         Metropolitan  Statistical  Area (SMSA)  for  Kansas City within 2 hours
         of the receipt of a written or oral Delivery Order.

    2.   The contractor shall provide  rapid  response  time personnel, equipment
         and materials  for  the St.  Louis, Missouri  SMSA  within 3  hours of the
         receipt of a written or oral Delivery Order.

    3.   The contractor shall provide  rapid  response  time personnel, equipment
         and  materials within  4  hours of  the receipt  of  a  written  or oral
         Delivery Order for  the  following  SMSA locations in  EPA  Region  7 of
         ERCS  Zone  4:
                                      B-8

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
         Des Moines, Iowa
         Omaha, Nebraska
         Wichita, Kansas
         Springfield, Missouri

    4.   The contractor  shall  provide  rapid response time personnel, equipment
         and materials  within 6  hours  of  the  receipt  of  a  written or  oral
         Delivery Order  for the  remainder  of EPA  Region 7 of ERCS  Zone  4 not
         specified in B.I through 3 above.

C.  1.   The contractor shall provide rapid  response  time  personnel, equipment
         and materials  within  2 hours  of  the  receipt of  a written or  oral
         Delivery Order  for  the  following  SMSA  locations in  EPA Region  8  of
         ERCS Zone 4:

         Denver, Colorado
         Salt Lake City, Utah

    2.   The contractor shall provide rapid  response  time  personnel, equipment
         and materials  within  6 hours  of  the  receipt of  a written or  oral
         Delivery Order for the remainder of EPA Region 8 of ERCS Zone 4:

D.  1.   The contractor shall provide rapid  response  time  personnel, equipment
         and materials  within  2 hours  of  the  receipt of  a written or  oral
         Delivery Order  for  the  following  SMSA  locations in  EPA Region  9  of
         ERCS Zone 4:

         Sacramento, California
         San Jose, California
         Anaheim/Santa Ana/Garden Grove,  California
         Los Angeles/Long Beach,  California
         Riverside/San Bernardino/Cntario, California
         Pheonix, Arizona
                                      B-9

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                                                     OSWER  Directive  9242.2-01B
                                                                        (10/87)
    2.    The contractor shall provide  rapid  response  time  personnel,  equipment
         and materials  within  3 hours  of  the  receipt  of  a written or  oral
         Delivery Order for Oahu, Hawaii.

    3.    The contractor shall provide  rapid  response  time  personnel,  equipment
         and materials  within  3 hours  of  the  receipt  of  a written or  oral
         Delivery Order plus  transportation time  from  Oahu for  the  remainder
         of  the  Hawaiian  Islands  not  specified  in  D.2  above,  and  for  the
         Pacific Trust Territories.

    4.    The contractor shall provide  rapid  response  time  personnel,  equipment
         and materials  within  6 hours  of  the  receipt  of  a written or  oral
         Delivery Order for the remainder of EPA  Region  9 of ERGS Zone  4 not
         specified in D.I  through 4  above.

E.   1.    The contractor shall  provide rapid response  time  personnel,  equipment
         and materials  within  3  hours. of the  receipt of  a  written or  oral
         Delivery Order for the  following  SMSA  locations  in  EPA  Region  10  of
         ERGS Zone 4:

         Seattle, Washington
         Portland, Oregon

    2.    The contractor shall  provide rapid response  time  personnel,  equipment
         and materials  within 24 hours of the  receipt of  a  written or  oral
         Delivery Order for the State of Alaska.

    3.    The contractor shall  provide rapid response  time  personnel,  equipment
         and materials  within  6  hours  of the  receipt of  a  written or  oral
         Delivery Order for the remainder of EPA Region 10  of ERGS Zone 4.
                                      B-10

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   APPENDIX C

           DESCRIPTION OF ALLOWABLE AND UNALLOWABLE CONTRACTOR CHARGES
                                 (ZONE 4 ONLY)*
Fixed Rates

         Labor  rates are  listed  for  the  prime  contractor and named  subs.
         Rates  DO  NOT  apply  for  contractors  not   listed  by  name.    Labor
         categories are in most  cases broken down into  "Levels."   These  rates
         by levels will be charged to each site depending  on the individual's
         yearly  salary  that  is  performing  the work.   The salary  ranges  are
         listed  in  clause  B.3  paragraph  11  of  the   contract.   It  is  not
         expected  that  you  need  to  know  the individual's  annual  salaries
         working on your site(s) but  the contractor  shall  tell  you  what  Level
         an individual  is  and will  be  charged  at on your  ]obs  when  asked by
         you.

         All rates  listed are  fixed price ra.tes and include the  contractors'
         and  subcontractors', burden  rates  and profit.   You should NEVER  see
         any additional  percentages or costs  added when a  fixed  price  rate is
         used.

         Equipment  rates  listed  are  only applicable for  the contractor  named
         and  then  only  for  use   when  that  contractor  is  using  his  OWN
         equipment.  If contractors  are  not listed by  name,  these provisional
         rates shall apply if  the  equipment they are using is  owned  by  them.
         Equipment  provisional  rates  may be  adjusted  at  a later time  if  a
         contractor  can  substantiate  his  cost to   the satisfaction  of  the
         Government.  If equipment  is  rented,  the  cost  of  the  rental  shall be
         charged  to  the  Delivery  Order.    Rental  costs  shall  have   the
         contractor 3 3&A rate added to them, which is a provisional rate.
*This Appendix provides information on the Zone 4 Contract only and is
 intended to be illustrative only.  Allowable and unallowable charges for the
 Zone 1, 2, and 3 contracts will vary from the examples provided here.  Each
 contract should be consulted for details.

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                                                    OSWER  Directive  9242.2-01B
                                                                        (10/87)
         The provisional rate will be  adjusted  to the actual  rate each  year,
         which means  your  site  costs may go up  or  down depending on what  the
         actual  rate comes  in at.

         Both labor and  equipment  rates will be effective for  the period  in
         which the  work is  performed.  Wo  longer will rates be  effective  for
         an  entire  job  if the  period of  performance  crosses  into  another
         period.   The  only exception  is  if  a  job crosses into another  period
         by not more  than  30 days,  then the rates  in  effect  for  the original
         period of  performance  would  remain  in effect.  NOTE:   The 30  days
         would be  at  the  new  period  rates  if  the existing  job  crosses  into
         another period by  more  than  30 days.

         Overtime  rates will be  paid after  eight hours of work  in one  day and
         after 40  hours per week.   You shall  be notified by  the  contractor
         before he  uses employees for which  overtime  will be charged  and the
         OSC or CO must authorize overtime BEFORE it is incurred.

         Equipment rates listed do not include  operators'  time.

         There are  to  be NO charges  by the contractor  or ANY of  its subs  for
         mobilization  and   demobilization  because  costs  are  included   in  the
         fixed rates.
Travel and Per Diem
         Travel and Per Diem cost shall be billed at actual costs  plus  G&A for
         the contractor and  at  cost only for any  subcontractors.   Costs  shall
         be  in accordance  with Federal  Travel  Regulations  or  Joint  Travel
         Regulations and a receipt for all items above $25.00 is required.
Standby Rates
         Standby rates may  be  charged from time to  time  only when ordered "on
         standby"  by the  OSC.    Standby  rates  will only  be  charged  by  the

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
         contractor for its OWN equipment when applicable,
Other Direct Costs
         You should NOT see a direct charge  for  any of the following  items  on
         your jobs.   The  cost associated  with all of these items  is  included
         in the labor and equipment rates in this contract.

         Cascade systems
         Full face respirators
         Half face respirators
         Hard hats
         Oil, grease, etc.  necessary for operation of equipment
         Mileage,  breathing air and all other "surcharges"
         Hand tools (including non-sparking)
         Portable  communication radio
         Trash bags
         Electric, duct, and CAUTION, tapes
         pH paper
         Drum/barrel punch (small for sampling)
         Drum/barrel punch (large for emptying drums)
         Welding stand
         Sampling  tools (i.e., stainless steel pails, pans,  and trowels)
         Maintenance vehicle/truck
         Barrel cart
         Metal detector
         Portable  eye wash
         Cutting torch
         Chain saw
         pH meter

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                                            OSWER Directive  9242.2-01B
                                                               (10/87)
Personal Protective Items as follows:

     Coveralls
     Chemical resistant steel toe and shank boots
     Long cotton underwear
     Pressure-demand self-contained breathing apparatus
     Fully encapsulating chemical resistant suit
     2-way radio communication/portable
     Face shield for hard hat
     Escape mask
     Mose cup
     Outer gloves, chemical resistant
     One- or two-piece chemical splash suit

Any item with  an acquisition cost of  less  than 3500-31,000  that  the
contractor  expenses  in its  indirect  accounts  in  accordance  with  its
accounting system.

You WILL see direct charges for any of the following  items  if used on
your  ]obs.   These items  will  be charged at  cost  plus the applicable
burden rate for Contractors and 0% for any subs.

Security guards
Fencing
Passenger cars and vans
Sorbent pads
Sorbent bag
Sorbent sweep
Sorbent loose
Containment booms  (i.e., 4"-6" skirt and 12"-18" skirt)
Boom anchors
Passive dosimeter
VGA bottles
Tank patch kit
                             3-4

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                                            OSWER Directive 9242.2-01B
                                                               (10/87)
Amber jugs 1/2 gallon
Glass tubes 16mm x 4'
Stainless steel spoons
Vermiculite
Paint cans 1 gal. w/lids
Pollution cans
DOT labels
Neutralizing acids
Neutralizing bases
Lime
Activated carbon
Calcium carbonate
Hydrogen peroxide
Alconox
Trichloroethylene
Acetone
Hexane
Sodium hypochlorite
Visquene (4 mil, 20' x 100')
Dry chemical fire extinguisher (125 Ibs)
Emergency oxygen
Oil dry
Silica sand
Mash sanitizer
Split spoon soil sampler
Portable ground fault circuit interrupters
All-terrain vehicles
Pool liners
Drums, all sizes
Pumps, all types, unless listed in Article B.I.
Personal protection  items as follows:
     Disposable coveralls/suits
     Cannisters/cartridges for respirators
                             C-5

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                                            OSWER Directive  9242.2-01B
                                                               (10/87)
     Inner gloves, chemical resistant
     Outer boot covers

Fuel
Material
Items owned  or rented  by  the contractor or subcontractors  listed  in
Article   B.I.    for   which   fixed   rates   are   not   established.

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                   APPENDIX D

                                  RCRA CONTACTS
                  COMPLIANCE  STATUS  OF RCRA  DISPOSAL  FACILITIES
Region
Contact
Phone Numbe r
                   Linda Murphy, Chief
                   MA Waste Management Branch
                                   FTS 8-223-5655
                                   (617) 223-5655
                   Ira Leighton, Chief                FTS 8-835-3694
                   CT and ME Waste Management Branch  (617) 565-3694
                   Dennis Huebner, Chief
                   VT, RI and MH Waste Management
                   Branch
                                   FTS 8-835-3626
                                   (617) 565-3626
II
Joel Golumbek, Chief               FTS 3-264-6151
Hazardous Waste Compliance Branch  (212) 264-6151
III
Peter Schaul,  Chief
RCRA Enforcement Section-PA
FTS 8-597-8334
(212) 597-3334
                   John Armstead, Chief
                   RCRA Enforcement Section-
                   DE, MD, VA, Washington DC and
                   West Virginia
                                   FTS 8-597-3039
                                   (215) 597-3039
IV
Allan Antley. Chief
Waste Compliance Section
FTS 3-257-7603
(404) 347-7603
V
Bill Muno, Chief
RCRA Enforcement Section
FTS 3-886-4434
(312) 386-4434
                                      D-l

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                                                     OSWER Directive 9242.2-0IB
                                                                        (10/87)
                             APPENDIX D (Continued)
Region
Contact
Phone Number
VI
Bill Taylor, Chief
RCRA Enforcement Section
FTS 3-255-6775
(214) 655-6775
VII
David Doyle, Chief
RCRA Compliance Section
FTS 8-757-2891
(913) 236-2891
                   Luetta Flournoy, Chief
                   Iowa Section
                                   FTS 757-2888
                                   (913) 236-2888
VIII
Diana Shannon, Chief
RCRA Compliance Section
FTS 8-564-1500
(303) 293-1500
IX
Karen Schwinn, Chief
RCRA Enforcement Section
FTS 3-454-3129
(4.15) 974-3129
X
Chuck Rice, Chief
RCRA Enforcement Section
FTS 3-399-0695
(206) 442-0695
                                      D-2

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                    GLOSSARY
activity:   a  group  of  tasks  that  together  comprise  a  segment(s)  of  the
sequence  of  events  undertaken  in  determining,   planning,  and  completing  a
response  to  a  release  or  potential  release  of   a   hazardous   substance.
Activities  include,  for  example,   remedial  investigation,  feasibility  study,
remedial design, and remedial construction.

allocation:   the  amount  of funding  provided  to  a   Region for  all  removal
activities.

allowance:   an amount  established during the budgeting  process  signifying the
level of  resources at  which an organization can operate.  An  allowance  serves
as  an unofficial  spending  limit  from which  commitments and obligations are
withdrawn.

allowable costs:  costs that are eligible,  reasonable, necessary  and aliocable
and  that  are  permitted  under  the  appropriate  Federal  cost  principles,  in
accordance  with  EPA   policy.   For  example,  allowable   costs  might  include
contractual   services,  response   by   State  employees  (under  a  Cooperative
Agreement  or contract),  materials  and supplies,  equipment,  and  other  direct
and indirect costs.

cleanup:  actions  undertaken during a removal or remedial  response  to address
a release  of hazardous substances that poses a threat or potential  threat  to
human health and welfare,  the environment and/or  real  and  personal property.
Cleanup activities may include removal and disposal of  contaminated material,
provision  of  alternate  water  supplies,  on-site  monitoring  and  temporary
evacuation  and relocation  of  threatened  individuals.   Sites  are  considered
cleaned  up when EPA  removal or remedial programs  have  no further  expectation
or  intention of  returning  to the  site  and  threats have  been mitigated  or  do
not require  further action.

disposal:   the discharge,  deposit,  injection,  decomposing,  spilling,  leaking
or placing of any solid waste or  hazardous  waste  into  or on any  land or water

                                       1

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                                                     OSWER Directive  9242.2-01B
                                                                        (10/87)
so that  such substances or  any  constituent thereof may enter  the  environment
or be  emitted into  the  air or  discharged  into any  waters,  including  ground
waters.

Emergency  Response  Cleanup  Services  (ERGS) Contracts:   contracts awarded  to
contractors who provide  specific  services,  equipment  and materials to  conduct
emergency response cleanups  of hazardous  substance and oil releases  under  the
direction of OSCs.

EPA lead:   means  that  the  EPA  has primary  responsibility  for  planning  and
conducting either  part of or an entire  removal  or remedial  action.

expenditure/expense:    means  the  incurring  of  a  liability  or a  payment  of
cash.   The term(s) is often used  synonymously with "disbursement"  or "outlay."

facility:   (a)  any  building,  structure,  installation,   equipment,   pipe   or
pipeline  (including  any  pipe into a sewer or  publicly  owned  treatment works),
well,  pit,  pond,   lagoon,   impoundment,   ditch,  landfill,  storage  container,
motor vehicle,  rolling stock,  or aircraft, or  (b)  any site  or  area  where a
hazardous waste has  been deposited,  stored, disposed  of,  placed or  otherwise
came to  be  located;  but  does not include any  consumer  product in consumer  use
or vessel.

feasibility  study:   a  study  intended  to  a)  evaluate  alternative  remedial
actions  from a technical,  environmental, and  cost-effectiveness  perspective,
b) recommend  the  cost-effective  remedial  action,  and  c)  prepare a  conceptual
design,   cost  estimate for  budgetary  purposes, and a  preliminary  construction
schedule.

hazardous substance:   hazardous  substance means  (a)  any  substance  designated
pursuant  to  Section  31i(b)  (2)  (A)  of  the Federal Water Pollution Control Act,
(b) any element, compound,  mixture,  solution,  or  substance  designated pursuant
to Section  102  of this Act, (c)  any hazardous waste having the characteristics
identified  under   or  listed pursuant  to  Section 3001  of  the  Solid  Waste
Disposal  Act (excluding  any waste  the  regulation of  which under  the Solid
Waste Disposal has been suspended by Act of Congress),  (d)  any toxic  pollutant

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                                                     •OSWER Directive 9242.2-01B
                                                                        (10/87)
listed  under  Section 307(a)  of  the Federal  Water Pollution  Control  Act,  (e)
any hazardous air pollutant listed under Section 112 of the Clean  Air  Act,  and
(f)  any imminently  hazardous chemical  substance or  mixture with  respect  to
which the Administrator  [EPAj  has taken  action pursuant to  Section 7  of  the
Toxic Substance  Control  Act.  The  term does not  include  petroleum, including
crude oil or  any fraction thereof which  is  not otherwise  specifically listed
or designated as  a  hazardous substance under Subparagraphs  (a)  through (f)  of
this  paragraph,   and the  term  does  not  include natural  gas,  natural  gas
liquids, liquefied  natural gas  or  synthetic gas usable for  fuel  (or  mixtures
of natural gas and such synthetic gas).

incident:  a  release  or  potential release of oil  or  hazardous substance at  a
waste site, abandoned facility  or fixed operating facility,  or  resulting from
a transportation-related accident or deliberate dumping.

Incident Obligation  Log:   a  log  that may  be  kept during  a removal action  to
provide  the  OSC  with an accurate record  of daily charges and  an estimate  of
total project funds available.

invoice package:   a  package  prepared by the ERCS  contractor  for  the  ERGS  DPO
on  a  monthly  basis  consisting  of  one  invoice for each  removal  project
conducted  for the   previous  billing  period  and  one  cost  accounting  form
itemizing costs  for  each  removal  project conducted  for the  previous  billing
period.

Memorandum of Understanding  (MOU):   an agreement  between  the EPA  and  another
agency   (Federal,  State,  or   local)   that  sets  forth  basic  policies  and
procedures  governing the  relationship  on  matters  of  mutual  interest  and
responsibility.   There is no exchange of funds under this type of agreement.

National Contingency Plan  (MCP):   officially  known as  the  National  Oil  and
Hazardous  Substances  Pollution  3ontingency   Plan,   the  MCP  outlines   the
responsibilities   and authorities   for   responding   to   releases   into  the

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
environment of  hazardous  substances  and  other  pollutants  and  contaminants
under the  statutory authority  of  CERCLA and section 311 of the Clean Water Act
(CWA).

National  Priorities  List:    a  list  of  the  highest  priority  releases  or
potential  releases of  hazardous  substances,  based upon State  and  EPA Regional
submissions of candidate  sites  and the criteria  and methodology  contained  in
the  Hazard Ranking  System  (HRS),  in  order  to  allocate  funds  for  remedial
actions.

obligation:   the  amount  of   orders  placed,  contracts   awarded,   services
received,  and  similar  transactions   during  a given  period that  will  require
payments during the same  or  a future period.  These  will   include  outlays for
which   obligations  have   not   been  previously  recorded   and  will  reflect
adjustments for differences between previously recorded  ooligations and actual
outlays to liquidate those obligations (OMB Circular A-J4).

On-Scene Coordinator  (OSC):   the  Federal official predesignated by the EPA or
the USCG to coordinate and direct a Federal  response  under -the  National Oil
and Hazardous Substances  Pollution Contingency Plan (NCP); or the DOD official
designated  to  coordinate  and  direct the  removal   actions from   releases  of
hazardous  substances   or  pollutants  or  contaminants  from  DOD   vessels  and
facilities.

Ordering   Officer:    the   EPA-designated  Federal  official,   listed   in  the
administrative  recitals  of   each  ERCS  contract,  who  has  been  delegated
authority  to place  orders against the  ERCS  zone contracts.   The  role  may be
assumed by EPA OSCs,  EPA Remedial Project Managers, and other designed Federal
officials.

POLREP:  reports submitted by the OSC to EPA Headquarters  (RRT)  to report on a
release,  the   decision to  activate   the  Fund,  and progress  at  the  response
(including a description of activities and status of funding).

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
preliminary assessment:   an evaluation of  the  extent of release and  degree  of
threat to  human health and the  environment in order to determine  whether the
release meets the criteria for a CERCLA-funded removal.

priority site:   a  site  that  has been included on  either  the  Interim Priority
List or National Priority List.

Program Manager:   the ERCS contractor official who  serves  as  the  single point
of  contact for  coordination   with  the EPA HQ  Project Officer  and  Regional
DPOs.   He   receives  and  is  responsible   for  managing and  implementing  all
Delivery Orders.

project:     a   group  of   activities   conducted   at   a   site   intended   to
eliminate/remedy a release or  potential  release  of a hazardous substance which
poses  an  actual  or  potential  significant  threat   to   human   health.   the
environment,  or real or  personal  property.  A project  may  focus on  only  a
portion of  the  site  and may be  distinguished by  one  of three  classification
schemes:    (1) geographical extent  of the  project;   (2)  lead responsibility for
the project  (i.e.. Cooperative Agreement  vs. State  contract);  or   (3)  type  of
remedy.

project ceiling:   represents  the  total  funding  approved for  a  removal action
and  is established  in  the  initial  removal  Action   Memorandum.   The  total
project ceiling is  comprised  of  an itemized breakout of  the following  cost
categories:   cleanup contractor,  letter contracts  with states,  site-specific
lAGs, TAT,   NCLP  analytical services, ERT/EERU, and  EPA intramural  costs.   RAs
may authorize ceilings  up to 52  million,  provided  the  project is  not expected
to exceed  that  amount.  Costs  that would exceed the project  ceiling require a
ceiling increase, which  must  be approved through  a  ceiling increase request.

Project Officer:   the  EPS official  with  overall  responsibility  for  managing
and  directing activities  under  the  ERCS  zone contracts.   The Project Officer
provides a  single  point of  contact  for  the Contracting  Officer  and  the  ERCS
zone contractors.

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
release:    Any   spilling,   leaking,  pumping,  pouring,   emitting,   emptying,
discharging,  injecting, escaping,  leaching,  pumping,  or disposing of  into  the
environment  (including  the  abandonment or  discarding of  barrels,  containers,
and other  closed  receptacles  containing any  hazardous  substance or  pollutant
or  contaminant),   but   excludes:   any  release that  results  in  exposure  to
persons solely within  a workplace, with respect to a claim that such persons
may assert against  the employer  of  such persons; emissions  from the  engine
exhaust of a  motor vehicle,  rolling  stock,   aircraft,  vessel,  or  pipeline
pumping  station  engine;  release  of  source,  byproduct  or  special  nuclear
material from  a nuclear  incident,  as  those  terms are defined  in the  Atomic
Energy Act of  1954,  if such release is subject to requirements with respect to
financial   protection  established by  the  Nuclear  Regulatory Commission  under
section 170  of  such act, or, for  the purpose of  section 104 of CERCLA  or any
other  response  action, any  release  of source, byproduct,  or special nuclear
material from any  processing  site designated under section 122(a) (1)  or 302(a)
of  the  Uranium Mill Tailings  Radiation Control  Act  of  1973;  and the  normal
application  of  fertilizer.   For the  purpose  of   the  NCP,  release also  means
substantial threat of release.

remedial   action:    subactivity   in   remedial   response   involving   actual
implementation,  following  design  of  the  selected  source  control  and/or
off-site   remedial  measure.   A  Federally  funded  remedial  action  will  be
undertaken only at those sites included on the National Priority List.

remedial   investigation:    an  investigation   intended   to   gather   the  data
necessary  to:   (1)  determine  the nature  and extent of  problems at  the  site;
(2)  establish  cleanup  criteria  for  the  site;  (3)  identify  preliminary
alternative  remedial actions; and (4) support  the  technical  and cost analyses
of the alternatives.

removal:   the  cleanup  or  removal  of  released hazardous substances  from the
environment;  such actions as may be necessary to monitor,  assess,  and evaluate
the  release  or  threat  of  release  of hazardous  substances; the  disposal of
removed material  or the taking  of such  other actions  as  may be  necessary to
prevent, minimize,  or  mitigate  damage to the public health  or  welfare  or the

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
environment, which may otherwise  result  from a release  or  threat of  release.
The term  includes,  in  addition,  without  being limited to,  security  fencing or
other  measures  to  limit  access,  provision of  alternative  water  supplies,
temporary  evacuation  and  housing  of   threatened  individuals  not  otherwise
provided for, action taken under section  104{b)  of CERCLA, as amended  by  SARA,
and any  emergency assistance  that  may   be  provided under  the  Disaster  Relief
Act of 1974.

reportable quantity:  under Section 102 of CERCLA, the quantity of a hazardous
substance, that if  released  to the environment,  may present substantial  danger
to the public  health or  welfare  or  the environment and must  be reported to
either the National  Response  Center or  the EPA.   Reportable quantities are set
forth in 40 CFR 302.

start:  date the  contractor/OSC mobilizes on site.   This is reported through
OSC pollution reports.

Statement  of Work  (SOW):   an element of a Delivery  Order that specifies in
detail the  tasks  and objectives  to  be  performed  by  a  contractor.   The  SOW
should contain  the  salient points  regarding the background of the  release or
potential release, problem definition, purpose  of the work, and  a  description
of the services to be performed by the contractor.

Stop  Work Order:    a Notice  of  Work Stoppage  form prepared  by an  Ordering
Officer,  OSC, or  Contracting  Officer  requiring  the contractor to stop all, or
any part, of the work called for in a Delivery Order.

task:   a  discrete piece  of  work that addresses  a single  ob]ective specified by
a  Statement  of Work for  planning,  evaluating,  or  implementing  a  response
action   (e.g.,    hydrogeological   study,  hazardous  waste   characterization,
alternative  analysis,  construction  of  a  fence,  or  installing  a  leachate
control system).

Work  Plan:   the  contractor's submittal   of  a written  response  to  a  Delivery
Order  defining  the  technical  approach  for  the  project,  the budget,  and  the
schedule.

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
                                  BIBLIOGRAPHY
EPA Superfund Emergency Contracting  Procedures,  U.S.  Environmental  Protection
Agency,  Procurement  and  Contracts  Management  Division,  Washington,  D.C.,
October 9, 1985.

Guide  for  Control of  Government  Property by  Contractors. U.S.  Environmental
Protection  Agency,   Office  of  Management  Information  and Support  Services,
Washington, D.C., November 1981,

Guidelines and  Specifications for  Preparing  Quality  Assurance Project  Plans
for National  Programs Offices, U.S.  Environmental  Protection  Agency,  Quality
Assurance Management Staff,  Wasnington,  D.C.,  May 1985.

Management   Plan   and   Operating   Procedures:	Remedial    Planning/Field
Investigation  Team  Zone  Contracts  -  U.S.   Environmental Protection  Agency,
Hazardous Site Control Division, Washington,  D.C.,  October 1982.

National Oil and Hazardous Substances Contingency Plan,  (40 CFR  Part  300)  U.S.
Environmental Protection Agency, November 20,  1985.

MEIC  Policies and Procedures, U.S.  Environmental  Protection Agency,  Office of
Enforcement,   National  Enforcement   Investigations   Center   (NEIC),   Denver,
Colorado, May 1978 (Revised February 1983),  EPA-330/9-78-001-R.

Qn-Scene Coordinators  (OSC)  User Guide, U.S.  Environmental  Protection  Agency,
Office of Emergency and Remedial Response,  July 1981  (Revised February 1982).

Procedures for  Identifying Responsible  Parties:   Uncontrolled  Hazardous  Waste
Sites  -   Superfund,   Final   Draft,   Barrett  E.  Benson,  U.S.  Environmental
Protection Agency, National Enforcement  Investigations Center  (MEIC),  Denver,
Colorado, February 1982.

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                                                     OSWER Directive 9242.2-01B
                                                                        (10/87)
"Procedures  For   Planning  and   Implementing   Off-Site  Response   Actions/'
Memorandum  from  Jack  McGraw,   Acting Assistant  Administrator,  to  Regional
Administrators, Regions I-X,  May 6, 1985.

Project Officers  Handbook, U.S. Environmental  Protection Agency,  Procurement
and Contracts Management Division,  Revised April 1984.

Removal Cost  Management Manual, U.S.  Environmental Protection  Agency,  Office
of Emergency and  Remedial  Response, Washington,  D.C.,  January  1985  (revised
August 1987).

Resource  Conservation and  Recovery Act  of  1976  (RCRA),  42 U.S.C.  Sections
6901-6991i, PL 94-580 (amended Nov. 8,  1984).

State Participation in the Superfund Remedial Program  (Revised Guidance),  U.S.
Environmental  Protection Agency,  Office   of  Emergency and  Remedial  Response,
February 1984.

Superfund Community Relations  Handbook,  U.S.^ Environmental  Protection Agency,.
Office of Emergency and Remedial Response, March 1987.

Superfund  Remedial  Project Manager  (RPM)  Handbook  for  Federal-Lead Projects,
Draft, U.S.  Environmental  Protection Agency, Office of  Emergency  and Remedial
Response, December 1985.

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