BALTIMORE'S MUNICIPAL SOLID WASTE MANAGEMENT SYSTEM

                                 A Case Study
             This final report (SW-49c) describes work performed
for the Federal solid waste mangement programs under contract No.  68-03-0041
                     to APPLIED MANAGEMENT SCIENCES, INC.
              and is reproduced as received from the contractor
                     U.S.  ENVIRONMENTAL PROTECTION AGENCY

                                     1973

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This report has been reviewed by the U.S. Environmental
Protection Agency and approved for publication.  Approval
does not signify that the contents necessarily reflect the
views and policies of the U.S. Environmental Protection
Agency, ncr does mention of commercial products constitute
endorsement or recommendation for use by the U.S. Government.
An environmental protection publication (SW-49c)
in the solid waste management series
                               n

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                            FOREWORD
  Solid waste management systems are an integral part of the environ-
ment of nearly every citizen in the United States.  Yet until recent
years, these systems have not received the attention other visible
residential services have enjoyed.  This historical neglect has resulted
in systems which may not be cost-effective, especially with respect to
the rising cost trends encountered in solid waste management activities.
These trends arise from two principal factors:

  *  Environmentally sound disposal methodology is being enforced
     or strongly encouraged; as a result, disposal sites and needed
     equipment are now expensive to procure and operate; and,

  *  The collection function is highly labor intensive.  Thus, the
     costs of unskilled labor, which have been rising to meet  >ocio-
     economic demands, have had enormous impacts on local agenv/
     budgets.

  This rise in cost pressure has forced all levels of governmental
organizations to consider more closely the management and costs of
solid waste management activities.

  Because efforts to upgrade solid waste management practices are
in their infancy, there is still an obvious lack of data bases for
evaluative and comparative analyses.  This case study is one in a
series of case studies of solid waste management systems which has
been conducted under the sponsorship of the Office of Solid Waste
Management Programs, U. S. Environmental Protection Agency.  Kenneth
Shuster and Cindy McLaren served as EPA project officers on the case
study reported herein., The purpose of these case studies is to fill
in this data gap with actual case histories of how cities are handling
their solid waste problems,

  Concerned agencies at all government levels, as well as private
firms, will be able to access information of the following types:

  *  The management and operating characteristics of public
     sector solid waste management systems.

  *  The institutional forces which give rise to these
     characteristics.

  *  Those techniques that have been or are being applied to enhance
     the measures of product!vitys aesthetics, level of service, and
     environmental control.
                                 Hi

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  These agencies and firms can then use these comparisons to upgrade
their systems according to the norms achieved in  other cities of similar
size, geographical location, and operational  and  institutional  charac-
teristics.

                                  --ARSEN J.  DARNAY
                                    Acting Deputy Assistant Administrator
                                    of Solid  Waste Management
                                    Office of Solid W^ste Management Programs
                                  1v

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                        TABLE OF CONTENTS

Chapter                                                              Page

   1    INTRODUCTION	    1

   2    SYSTEM DESCRIPTION ABSTRACT	    4

   3    FINDINGS AND CONCLUSIONS -  MAJOR PROBLEM
        AREAS	10

        3.1:    Lack of Adequate Storage  Facilities	10
        3.2:    Lack of Citizen Cooperation	12
        3.3:    Disposal Problem	13
        3,4     Rising  Cost Pressures	14
        3.5     Labor-Management Relations	15

   4    BACKGROUND OF THE SYSTEM	19

        4.1:    Location, Geography, Demography, and Climate  .  •   20
        4.2:    Form of Government and Organization	21
        4.2.1:  Form of Government	21
        4.2.2:  Organization	22
        4.3:    Solid Waste Management System History	22
        4.4     Agencies Impacting Baltimore's Solid Waste
                Management System	26
        4.4.1:  State Level	26
        4.4.2:  Regional Level	28
        4.4.3:  Local Level  .  -.	29

   5    SOLID WASTE SYSTEM CHARACTERISTICS	33

        5.1:    Collection  Services of the  Sanitation Division ....   33
        5.1.1:  Mixed Refuse Collection	34
        5.1.2:  Gang Cleaning	39
        5.1.3:  Beat Patrols	42
        5.1.4:  Bulky Articles	43   '
        5.1.5:  Ash Collection	'	44
        5.1.6:  Market Collection	,	44
        5.1.7:  Other Collection Functions	45
        5.2:    Solid Waste System Productivity and Quality
                of Service	46
        5.2.1:  Productivity of  Collection	46
        5.2.2;  Quality of Service	   51
        5.3:    Turnover and Absenteeism	52
        5.4:    Inner City	53
        5.5     Disposal Methods - Present and Planned,	56
        5.6     Equipment Description	61
                                v

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                     TABLE OF CONTENTS (Cont'd)

Chapter

          5.6.1: Equipment Financing and Cost	   62
          5.6.2: Maintenance Policy	   65
          5.6.3: Fquipment Replacement Policies	   65
          5.7:   Financial Aspects of the Baltimore Solid
                 Waste System	   66
          5.7.1: Sources of Revenue	   67
          5.7.2: Expenditures	72
          5.8:   Different  Views of the Baltimore Solid Waste
                 Management System	   80
          5.8.1: Groups Internal to the Baltimore Government  ...   80
          5.8.2: Groups External to the Baltimore Government ...   86

          APPENDICES:

                 APPENDIX A:   Baltimore City Sanitation Code

                 APPENDIX B:   Model Cities  Sanitation Services
                                vi

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                          LIST OF ILLUSTRATIONS

Figure                            Title                              Page

   1      Data Sources and Information Types	    3

   2      Problem Area Connectivity	„  .  . .  „	  .  J7

   3      Municipal Organization - City of Baltimore	23

   4      Public Works Organization - City of Baltimore  .  „	24

   5      Division of Sanitation Organization  - City of Baltimore ...  25

   6      Ten-Year Disposal  Timeline	57

   7      Average Annual Repair Costs Determined From the
         History  of Twenty Load Packers Purchased in
         the Fiscal Year 1965-66	64

   8      Breakdown of the Motor Vehicle Rental Charge
         by Expenses	76
                             vn

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                           LIST OF TABLES
Table                            Title                            Page
 .1        Collection System Characteristics Summary	      6
  2        Disposal System Data	      9
  3        Solid Waste Manpower and Equipment
          Allocations  by Function and District,  1971 .......     37
  4        Baltimore City Census of Housing, 1970  . .  „	     38
  5        Efficiency/Productivity Data for Baltimore
          Solid Waste System  . „	„	     47
  6        Average Mixed Refuse Collection per Stop .  „	     '18
  7        Average Daily Mixed Refuse Collection per Truck .  .  <,     48
  8        Street-Alley Data for Baltimore	     49
  9        History of "Requests for Services" .	     52
 10        Refuse Disposal Data - Quantities and Costs	     60
 11        Lifetime Operating Costs for Various Pieces
          of Equipment	     62
 12        Operating Cost Per Hour for Two Classes
          of Load Packers, 1967-71	     63
 13        Operating Budgets by Function and
          Source of Funds  -  1967-73   	„	     68
 14        Operating Revenue (Other than Property Tax)
          Allocated to Solid Waste Collection and Disposal
          Within the General Fund (1969-71)  .  „	     68
 15        Assessable  Base and Tax Rate (1961 to Fiscal  1963) .  .     69
 16        Apportionment of General Property Tax for
          Sanitation and Waste Removal	     70
 17        Operating Budget Breakdown of Expenditure by Function    73
 JL.C        Total Personnel  Cost for Activities Split  by
          Collection Source of Funds,  1969-73	     74
 19        Workmen's  Compensation Expenses and Hospitalization
          Payments for Division of Sanitation .  „	     75
 20        Annual Expenditures for Waste Collection, the Amount
          and  Percentage in Excess (or Deficit) of Budgeted Fund
          by Activity  and Source of Funds,  1967-72	     78
 21        Annual  Expenditures for Waste Disposal Activities by
          Disposal Operation and General Cost Accounts, 1970-72    79
                              viii

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                              INTRODUCTION

      The solid waste management system operated by the City of Baltimore,
Maryland is designed to respond to the characteristics unique to the metro-
politan area.  There are a number of significant pressures affecting both
the collection and disposal functions and, consequently, the system is highly
adaptive.
      Presently, the collection function is orientated so that in the event that
additional services are required,  the manpower and equipment allocation is
adjusted to meet the  new demand.   This characteristic is  especially apparent
in the shift of collection personnel and equipment from point collections to
street cleaning activities.  There-is a rapidly growing litter problem in the
city due to citizen apathy and inadequate waste storage, and the city has
responded to these factors by increasing  solid waste management  activities
rather than  by more  effective regulatory  control.  Due to  the prevailing
socioeconomic and political climate,  this type of response is the only realis-
tic alternative.   However, system management personnel recognize the nature
of the problem and are seeking alternate  methods of solution.
      The disposal function has also been hampered by local conditions common
to many larger and older urban areas .  Baltimore is entirely bounded by
more affluent suburban communities.  Under this circumstance, it is not
feasible to secure suitable disposal sites in these suburban areas  and it is
very difficult  to even transport waste to more remote sites by passing through
these communities.  Consequently, the disposal function in Baltimore has
                                     -1-

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become an intricate balancing process.  This problem, however, appears to
be on the verge of solution due to the success of an application to the
Environmental Protection Agency for a resource recovery grant.  The new
disposal system that will result from this grant will have facilities for ener-
gy recovery by  means of pyrolysis and ferrous material recovery by the use
of magnetic separators.  The  energy,  in the form of steam, will be sold to
the company that provides heat for many downtown buildings.  Other recov-
ered materials  will be sold to suitable markets.
      If the new disposal facility is  as  successful as projected, a significant
pressure will be removed from the  solid waste management system.  This
condition may result in greater freedom for the system management to address
other pressing problems associated with the collection function.  It is likely
that the next problem to be  addressed will be control of the accelerating
litter problem,  an  expensive collection operation for the city.
      This case study of Baltimore, Maryland was performed by using a
carefully structured data gathering  technique. Initial contacts were made
by both Office of Solid Waste Management Programs and Applied Management
Sciences personnel  and interviews were scheduled to be convenient for the
city personnel.  During  these  interviews, notes were  taken and tape recordings
were made after obtaining the permission of the interviewees.  Extensive
efforts were taken  to require a minimum of city personnel time  and whenever
possible, existing docamentation  was solicited to  support the general dis-
cussions.  Figure  1 presents the  titles  of the people interviewed in Baltimore,
the dates of these interviews, and the types of information obtained.
      The  structure of this report consists  of five chapters, including the
introduction.  Chapter 2 is a systems description abstract which synopsizes
the characteristics of the city and the collection and disposal systems.
Chapter 3  presents the findings of the case  study effort and identifies poten-
tial problem areas.  Chapter  4 is a description of the city in terms of those
parameters which  can affect solid waste management operations.  Finally,
Chapter 5  reports  tho characteristics of the solid waste system  in considera-
ble detail.  All aspects  of the system are discussed and appropriate tabular
da.Lr. are presented.
                                     -2-

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                                  2
                   SYSTEM DESCRIPTION ABSTRACT
City:    Baltimore,  Maryland
Contacts:   Robeit  Deitrich
           Edward Moore
           Thelma Miller
           Sally Murphy
               - Technical Services
               - Director, Division of Sanitation
               - Public Works Personnel
               - Administrative Assistant, Division of
                Sanitation
            Theodore Stockus
            Frank Mucha
            Wallace Shindler
            Thomas Ostendorf
            Raymond Clarke
            Eric Fredrick
            Dr. Farber
            Harold Tall
            Robert Hillman
            Mrs. Innes
            Lloyd Mitchner
            Tom Miller
Dates Visited:
               - Senior Management Analyst,  DPW
               - Director,  City Accounting
               - Training,  DPW
               -Assistant, M. V. and Mechanical Shops
               - President, Local #44
               - Division Chief,  M. V.  and Mechanical Shop
               - Head, Baltimore Department of Health
               - Director,  ADP
               - Labor Commissioner
               - Former President, Women's Civic League
               - Deputy Director,  Model Cities Program
               - Head, Workmen's Compensation Bureau
October 24, 25, 27, 31; November 2, 1972
Population Demography:  1970 - Total - 906,000; White - 53.5%  Other - 46.5%
                         1960 - Total - 939,000; White - 65.3%  Other - 34.7%
                         1950 - Total - 950,000; White - 76.2%  Other - 23.8%
Area:   78. 3 Square Miles
                                   -4-

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Density:    11,568 residents per square mile
Mileage:    Roads  - 2000 miles
            Alleys  -    500 miles
Collection:  Table 1
  Miscellaneous:    The manpower allocation to mixed residential collection
                    and street sweeping activities are abcut 400 and 800
                    men, respectively.  The size of the street sweeping
                    staff is said to be necessary because of an apparent
                    rise in street litter.   The stated lack of sufficient con-
                    tainers in the city supports this reason.  The Department
                    of Health has prohibited the use of plastic refuse con-
                    tainers which may contribute to this problem.
Disposal:   Table 7.
  Miscellaneous:    The Monsanto Pyrolysis machine is expected to come
                    on line in 1975.  The newer of the two existing  incinera-
                    tors will be upgraded.  Regional disposal plans have
                    not met with popular acceptance.
                                    -5-

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                                  3
      FINDINGS AND CONCLUSIONS - MAJOR PROBLEM AREAS
      The present solid waste management system of Baltimore has evolved
through a series of issues, which have served to shape and structure the
system.  While  these issues and events may appear to be mutually exclusive,
they are in fact  quite interrelated.  For Baltimore City, the following prob-
lems or issues have been identified as having a major impact upon the present
solid waste management system,,
      e     Lack of adequate storage containers
      •     Lack of citizen cooperation
      •     Disposal  problem
      •     Rising cost pressures
      •     Labor management, relations
Each of these problem areas will be developed individually so as to more
fully describe the total impact of each area  on the system.
 3.1: Lack of Adequate Storage Containers
      The Baltimore  City Code (Sec. 3, Article 23, Appendix A) limits the amount
of mixed refuse to the contents  of four twenty-gallon containers and all straight
garbage in containers of ten gallons or less, at any one stop.  This Ordinance
was originally passed to protect the workmen from lifting excessively heavy
trash containers^, Another important restriction, promulgated by the city's
Department of Public Health in 1957,  required that all containers be made
out of metal and have tight-fitting covers.  Plastic containers were rejected
by the Department because their kiboratory and field tests demonstrated
                                    - 10-

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that hungry rodents could gnaw their way through the container's sides.
Therefore,  in the interest of public safety and health they outlawed plastic
containers.  These two constraints,  individually and collectively, have
had a profound influence upon the amount of waste collected by the mixed
refuse crews and the level of services provided by the city.
      The statutory limit on the size of trash containers forces residents
to purchase more containers than would otherwise be necessary.  This
has had its harshest effects  upon inner city  residents who can ill afford
to purchase many containers at today's inflated  prices.  The price of an
average twenty gallon metal container ranges between five and nine dollars.
Thus,  the cash outlay for an average size family could range anywhere
between $5  (one of the cheapest containers)  and  $36  (four heavy duty
containers). The Department of Public Health's ruling has added to  this
problem.,   By eliminating a  potentially lower-priced and more durable  prod-
uct, the plastic container, it has increased  citizen cost.  At the same  time
the tests run in 1957 have come under attack. Other, more recent tests
have shown plastic containers  to be equally  resistant to rodent attacks  as
metal  cans.  In addition, the plastic lids generally fit tighter than metal
tops after continuous use because of their greater flexibility.
       The  result of these decisions, as well as  other sociological and
demographic factors, has been a large increase in the amount of vagrant
waste  (street refuse) over the past few years.   While the amount >of mixed
refuse collected hag remained at approximately the same level for the past
five years, the amount of vagrant waste has increased significantly.   This
has forced the city to form additional street crews to handle this problem.
(The types of crews and their functions are  discussed in  Chapter 5).
Associated with the vagrant waste problem  there has been an increase in  the
rodent population of the city.  As will be shown  in the next  section, these
problems are particularly acute in certain areas of the city0
                                    -11-

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3.2:  Lack of Citizen Cooperation
      The apparent apathy and lack of cooperation by segments of the populace
is evidenced by the lack of proper storage containers in certain areas of the
city,.  The  Director of the Division of Sanitation estimates that in certain
areas of the  city there are only forty containers for every sixty dwelling
units --a  ratio of less than one  container per dwelling. While collection
does occur twice a week,  this situation is far from being adequate
or sanitary.  Also it helps to explain the large amount  of vagrant waste
which is found in these areas as citizens, lacking proper storage containers,
discard their waste in the alleys and streets.
      The Model Cities Program of Baltimore, recognizing the need for in-
creeised sanitary conditions in the very low income areas of the city,  has
funded the  Division of Sanitation to provide additional sanitation services to
Model Cities areas.  These additional services include:
      1,   Handsweeping and cleaning three times per -week of all
            street gutters, sidewalks,  and all public and private alleys;
      2.    Collection once per week on a regularly scheduled day of
           all bulky items of trash set out for removal without need
           for special request to the Sanitation Division (usually
           made by phone calls);'
      3.    Cleaning as needed of all vacant lots,  many of which are
            city owned;
      4,   Mechanical flushing once per week of all streets;
      5,   Emptying four times  per week of all corner trash receptacles
            (i. e» , wire baskets).
      While these services have generally improved the living conditions
in the area,  major problems still remain,  A few blocks within these areas
have achieved what may be designated as  "block pride". They have attempted
to maintain a proper sanitation level by encouraging their residents to practice
sound waste  storage techniques.  At the same time, however, other citizens
take advantage of the system's additional  services.  They discard their
wastes (trash,  garbage,  and bulky items) directly in the alleys, knowing it
will eventually be picked up by the sanitation crews. Also, residents have
                                    - 12-

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been found to make unfair requests of the men at times, by asking them to
perform special tasks for which they are not responsible,,  These negative
aspects of the program, however, do not overshadow the sanitation and
health benefits which this  program provides to the community.
      One other program, which runs congruent with the sanitation program,
is an attempt to educate the residents of the area  to the problems of sanitation
and healtho   Members of the Model Cities Program have tried to illustrate
the direct correlation between unsanitary health conditions and the vermin
population but they have met with very limited success,,  Many  residents
are apparently unconcerned about  scattered trash and improper storage
facilities.  Unfortunately, these residents directly influence the living con-
ditions and sanitation level in the entire neighborhood.
3.3:  Disposal Problem

      A significant problem area facing Baltimore is its disposal of solid
wastes.  There  are two incinerators (forty and sixteen years old) and three
landfill sites.  The newer incinerator will be upgraded to meet  air pollution
standards but the older machine is  beyond salvage.  The landfill sites are
rapidly nearing  their capacities.  The city is ringed by  suburban communities
that are not enthusiastic about the  potentiality of being  used as disposal sites.
Furthermore, the transportation of solid waste across jurisdictional boundaries
is also proscribed.
    There are two events that have affected disposal planning in the city.
The first of these is the approval of plans to construct a 1000 TPD pyrolysis
incinerator using federal, state, and city funds.   This  plan will dispose of
nearly half of the city waste by 1975 with the remainder being incinerated
in the upgraded  machine (900 TPD) and  landfilled  (150 TPD).  The second
event is the state requirement to produce a Regional Solid Waste Manage-
ment  plan.  Such a plan may result in either  the procurement of disposal
sites  in surrounding areas or the implementation  of a rail haul  system to
remote sites.
                                   - 13-

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     Baltimore we.aid probably be receptive to a regional disposal plan at
 this time because it would save the city the cost of the repair and refit
 necessary to upgrade their newer incinerator.  However, if there is con-
 siderable delay in the implementation of such a system, the city would be
 forced to carry cut their original plan and would not wish to add to their
 costs  by regional involvement.
     Either way,  however, the waste will be disposed.  The question of how
 and the costs to do so have yet to be resolved.  It is  evident that the new
 pyrolysis plant has taken considerable pressure off the city and the remain-
 ing decisions to be reached will be made with careful thought as to their
 long-range impacts.
3.4:   Rising Cost Pressures
       A critical issue is a problem familiar to many  central cities in our
 overstressed economy.  The tax base in many cities  is dropping while costs
 continue to rise0  Revenue sharing may ultimately provide relief to our
 central cities,  but currently they generally face severe financial pressures.
 Baltimore is no exception to this common situation.   A complete description
 of the tax base and property tax rates is presented in the financial section
 of Chapter 5, but it is necessary to note that the city has financial difficulties.
       The rising  cost of labor and capital has forced  the city to trim its
 budget. The mixed refuse collection expenditures ran a deficit of approxi-
 mately $300, 000  in the  fiscal year 1971-72,  yet the same budget was trimmed
 for the fiscal year 1972-73.  Earlier, in the  fiscal year 1968-69, the city
 diverted Motor Vehicle funds into its street  cleaning  budget in order to
 alleviate the cost pressures in the sanitation budget.  The  source of these
 M<->tor Vehicle Funds are state-collected gasoline taxes, titling fees,  and
 license plate fees,,  This fund has become the major source of revenue for
 the Sanitation Division.
       Because of the cost pressure, the Division of Sanitation has had
 fairly heavy reliance on federal and state funds for major capital expendi-
 tures.  The new pyrolysis disposal plant is an example where the
 Federal Government  sxipplied $6 million dollars and state aid accounted

                                    -14-

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for $4 million dollars of the proposed $13-$14 million dollar project.   On
a much  smaller scale, the Environmental Protection Agency funded a
study on the feasibility of installing a transfer station in the northwest
section  of Baltimore.  The actual funding for the proposed transfer station
was achieved through a recently passed bond issue,
3.5:  Labor-Management Relations
      Prior to 1968, labor did not present a problem to Baltimore's solid
waste management system.  The four-day strike in September 1968,  changed
the previously placid relationship between labor and management. The
strike resulted in a 7. 5 percent wage increase for blue collar workers
(white collar stayed at 5. 0%) and,  more importantly,  the unions gained the
rights to collective bargaining.
      Since the strike, AFSCME has been able to gain further benefits from
the city.  Wages have increased considerably and the  city now pays for
nearly all medical and health benefits.  In the upcoming negotiations, the
union will try to obtain free annual medical examinations for the sanitation
workers, an increased annual wage, and total payment of pension premiums
by the city.
      The current relationship between the union and the Sanitation Division
management is very good with both sides still respecting and trusting the
other.  There  exists both a formal and  an informal  grievance procedure for
airing any disputes.   Generally, both union and management prefer to use
the informal procedure.  A prime reason for the use of the informal pro-
cedure  is the amount of time it takes to have a formal complaint processed.
This  can take up tc one and one-half months during  -which the worker  may be out
of work and thus without pay.  A second reason,  no less  important, is the
background of  the Chief of the Sanitation Division.   He started as a general
laborer with the mixed refuse crews.  Consequently,  he  is  sympathetic to
the worker's problems and the union feels they will gain  fair treatment
by him.
                                   -15-

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      While a generally harmonious relationship exists between the two
opposing camps, there are many minor irritations which exist.  One par-
ticularly distressing problem to the Sanitation Division is the high turnover
and absenteeism rate.  The continual absence of a portion of their work
force compels management to carry a larger labor force than would other-
wise be necessary.  It also increases the indirect costs of labor as sick
leave costs and  Workmen's Compensation costs are high.  Management
believes that Workmen's  Compensation has been abused in the past few years.
A review of the  cost figures for the past two years has shown a substantial
increase in these figures, all of which cannot be attributable to increased
medical costs.  One program instituted to cut back on the amount of sick
leave taken allows a worker to exchange 3 days of sick leave for one  day's
pay with a  maximum of 12 sick leave days per year.   This program has had
only limited success.
      A potential source of labor problems is the current city policy  of turn-
ing back unskilled laborer jobs in the street cleaning activities.  This process
is being performed by attrition rather than by large  scale lay-offs, and the
union has stated that they are not particularly distressed about this matter.
This may not be realistic inasmuch as a loss of constituents will affect
union finances and,  perhaps, union influence.
      Another source  of labor discontent is the alleged condition of the
equipment -which they are forced to use.  The union  feels that the equip-
ment is inadequately prepared and maintained. At the same time, however,
management complains that the workers do not take proper care of the
equipment.  Central garage officials voiced the opinion that the workers abused
the trucks and other equipment.  This dispute has not been resolved,  but
undoubtedly the claims of both sides have some degree of merit.
      At present, the wages and benefits appear to be  reasonable remuneration
for the work performed,,  It is  clear,  however, that  as costs increase and
budget constraint trends continue,  the union may be  less inclined to be
cooperative and the  demands may put more financial pressure  on  solid
                                   -16-

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 waste management activities.  Such a condition works negatively in that
 higher demands make the adaption of innovative technology less  likely until
 crisis  situations force resolution of the issues,.  Fortunately,  it appears
 unlikely that catastrophic failure of operations is an impending event
 because the principals of both the union and the Division of Sanitation have
 a good working arrangement.  A gradual deterioration of good will is more
 likely.
      The most probable system,  given no internal or  external changes, will
be one in which an equilibrium of sorts will be reached.  The workforce will
continue to  shrink by attrition but the costs per unit labor will rise so that
the total labor costs will remain  relatively constant.  The result of this
process is likely to be a  lower level of service.
      On the other hand,  the  system will probably not be immune to  changes.
For example, a decision could be reached concerning the container problem
resulting in a reduction of street wastes.   In this  case, the  equilibrium
suggested in the preceding paragraph would not result  in a  reduction  of the
level of service.
      The relationships between these major problem areas are illustrated
by Figure 2.
                   Citizens
                 (Containers
                 I	
Cost Pressure
^™
--- ^___


Labor Disposal
      FIGURE
PROBLEM AREA CONNECTIVITY
 Major relationships are represented by solid lines and indirect relationships
 by dashed lines.  There is certainly a link between "citizens" and "disposal",
 but at this time it is strong only when residents exterior to the  city limits
 are included.  Similarly, there is a relationship between "containers" and
                                     - 17-

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"cost pressure", but again, it is strong only in the sense that cost pressure
can be reduced by proper containerization. The stronger link would be
through labor. It is clear that a shift in policy in any problem center will
have significant effects on the others.  For the most beneficial effects,  the
question of which problem to address needs to be answered.
      Of the  five problem areas  identified, the  citizen apathy and the storage
situation seem to be the most important at this time.  The solution of either
or both will  significantly reduce the vagrant waste found in the city.  The
solution to citizen apathy will have the  greatest beneficial impact, but because
the burden of implementation is  mostly external to the solid waste manage-
ment system, it  may be the most difficult to initiate.  The remaining problems
have considerable inertia and solutions to these will yield results that will
take time to  observe,,   The amount of lead time available to the city is not
known, but is suspected to be less than a decade.
                                    -18-

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                                   4
                    BACKGROUND OF THE SYSTEM

      Incorporated in J797,  Baltimore is an old middle eastern city which
is the hub of Maryland's economic activity.  It lies on the -western shore of
the Chesapeake Bay, midway between northern and southern extremes, and
forms one  corner of a major metropolitan triangle with Washington, D. C. ,
and Annapolis, Maryland,  Regionally,  the Baltimore Standard Metropolitan
Statistical  Area consists  of over 2 million people living within the city and
in the counties of Anne Arundel, Baltimore, Carroll, Harford, and Howard.
Baltimore  City's boundaries include the nation's third largest port in terms
of tonnage  and provides living space for 902, 000 people,  the largest city
population  in the state.  It is the largest financial center  in the area and
has a heavy concentration of research and development facilities, Baltimore
is the site  for diversified manufacturing markets, including ships, missiles,
steel,  electronic devices, and transportation equipment,.   It is noted for its
textiles, clothing,  spices, processed foods, and alcoholic beverages.  It
is also a center for the processing of copper and bichromate,,
      While Baltimore  lies at one end of a rapidly developing corridor
which stretches to  Washington, it is not a city without major difficulties.,
The population has dropped by 47, 000 since 1950,  and there is  growth in its
black population with an accompanying suburban population shift.  Thus,
the tax base  is weakening, while the demand for services and  related labor
costs has increased.  It is the site of extensive  model city program efforts
to rebuild and revitalize the city.  Downtown Baltimore is experiencing a
rebirth keyed around the  Charles .Center  and the City Hall Plaza.  Virtually

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all of the central business district will eventually be rebuilt.  Not the least
of Baltimore's problems center on sanitation.  There is a solid waste dis-
posal problem cheated by insufficient incineration and landfill sites,  in-
creasingly stringent pollution controls, and the inability to procure disposal
sites outside the city limits.  The Sanitation Division also has problems in
the areas  of employee  turnover and a lack of chauffeurs  (truck drivers).
Finally, population shifts,  packaging trends,  insufficient storage,  and other
physical constraints have created a marked increase in street refuse, making
it more difficult for Baltimore to maintain  its relatively clean appearance.
4.1:  Location,  Geography, Demography, and Climate
      The corporate limits of Baltimore include seventy-nine square miles
of land area and seven square miles of water.  The city was separated from
 Baltimore County in 1851 and received a  home  rule charter in 19180   The
Port of Baltimore  is the nation's third  largest in terms of foreign trade
(:onnage.
      The City of Baltimore has experienced significant population shifts in
recent  years.  As  in many major metropolitan areas, the more affluent
have moved from the city to suburban areas.  The white population decreased
by 259,100 while the black population rose  211,400 between 1950 and 1970,,
While the  SMSA  as  a whole has  increased in population from 1,457,200
in 1950 to 2, 097, 900 in 1971,  Baltimore's population has declined from
 949,700 to 902,000 in  the same period.  During this interval, real estate
tax rates for Baltimore have risen from $2. 88 per  $100 of assessed
valuation to $5. 650   Also,  receipts from state funds have increased sig-
nificantly.  Employment for Baltimore has increased by 21.7 percent
 siij'-e 1950;  however, employment growth for the SMSA  has increased
 52,7 p  ..rcent in the same period.  The  number of companies within the
 city fell from 1, 629 to 1, 385 during this interval.   Unemployment has
 remained relatively stable at about 5. 2 percent,  Baltimore has designated
 six square miles of "Community Action" Areas because of low income,
 crime, and unemployment  factors.  These  areas include-most of the older
 parts of Baltimore and ring the central business district.

                                    -20-

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       For the SMSA as a whole, Anne Arundel County's population increased
 by 161 percent,,  Baltimore County by 133 percent, Carroll County by 58
 percent, Harford County by 132 percent, and Howard County by 182 percent.
 The white exodus to the suburbs,  as well as the  normal population growth,
 have clearly defined the suburban area as the site of future and continued
 growth.  The developing City of Columbia in Howard County, for example,
 Is indicative of the  recent and future growth patterns  --an escape from the
 blighted urban centers.
       Baltimore's climate is moderate.  Rainfall is uniformly  distributed
 throughout the year and averages  40.20 inches.  Snowfall averages 25.25
 inches per year and is heaviest in December, January, and February.
 Snowfalls over one  inch average only nine days per year.  Glaze or freezing
 rain occurs two to  three times per year.  Temperatures average  a high of
 88 during the summer and a low of 24 during the winter.  In general, the
 weather is not severe in either summer or winter.
4.2:    Form of Government ancl Organization
4.2.1:   Form of Government
       The elected leadership of the  City of Baltimore is comprised of a
 Mayor, the Comptroller,  the  President of the City Council, and 21 members
 of the City Council.  The first three officers are elected city-wide, while
 there are three Council members  elected from each district,,   In Baltimore,
 the  charter,  as modified in 1967,  establishes a strong mayor-weak council
 form of government,,  The Mayor  now has the authority to make over 300
 appointments, which  includes the  heads of city departments and the members
 of the boards and commissions that govern city agencies.
       The Board of Estimates formulates and determines  the city's
 Ordinance of Estimates, or budget.  The Board is comprised of the Mayor,
 the  Citv Solicitor, the Director of Public Works,  the Comptroller, and the
 President of the City Council,,  Since the Mayor appoints both the Solicitor
 and the Director of Public Works, he essentially controls the city's financial
 policy.  The Board of Estimates is also responsible for awarding contracts,
 supervision of purchases,  and the establishment of salaries and wage rates.
                                    -21-

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       The Mayor controls the Commissioners of Finance,,  This Commission
 has the authority to issue and sell bonds,  make temporary loans,  control
 the City Sinking Fund, and select depositories for city funds.  The Mayor
 may also veto legislation of the City Council and can be overridden only
 with a three-fourths vote of the entire membership.
4 .2.2;  Organi zation
       The municipal organization (Figure 3) illustrates a normal  organi-
 zation structure for large cities.  Various commissions oversee the
 activities  of "line" departments.  The Department of Public  Works' organi-
 zation is shown in Figure 4.   The Department was organized in 1925,  but
 its present form,  a consolidation from ten bureaus into five, was created
 in 1968 by passage of a City Ordinance in 1967 which approved a City
   Barter change and resulted in the strong-mayor form of government.
       The Department of Public Works has five  Bureaus under the authority
   f the Director of Public Works, who is also one of the five members of the
 Board of Estimates.  The Department is the only "line" or services-oriented
 department represented on this powerful Board.  The Sanitation Division is
 also the largest city employer in terms of manpower. The Sanitation
 Division (Figure 5) is one of three divisions in the  Bureau of Utility
 Operations,,  Its chief,  appointed in 1966, has been with the Division for 35
 years.  It is  interesting to note that, besides assistant superintendents for
 collection, street cleaning, and disposal, there are also superintendents for
 the Model Cities area and for the Central Business District.
 4.3:   Solid Waste Management  System History
       By 1959, the current collection and disposal  operation of the Sanitation
 Division were essentially fixed. Two incinerators plus landfills were in
 existence. The two existing incinerators are in the Eastern and South-
 western sections, yet the bulk of the residential population is in the
 Northwest section,, In November of 1962,  voters rejected, by a 3 to 1 vote,
 a referendum for a bond issue for a new incinerator.  In December of 1962,
                                    -22-

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Board
Estimate;'

Comptroller

Ma

Department, Department
of ~1 of
Audits [Real Estate
1 Harbor j Municipal |
Master j Post Office
•
j Muni cipal j
— Telephone 1
1 Exchange


1 J
jartment Department
of of
essmentSj 1 Aviation | [


jartment j Dept. of
of j j Legislative
Law | [ Reference


Dept. of
Jruonc
Works 1

Consumer
Services

	 • Engineering

Utility
Operation

	 ' Inspections


„..,,, . 1 Department
Civil Service ,
Commission 1 „, ,.
1 [ Education

i
1
Dept. of 1 Dept. o
4ousingfcCom Municipa
Development Zoning A



f
1 &
PPj-j
1
i
Dept. of Dept. of
Transit fe the
Traffic Treasurer



Various Boards, Bureaus, etc.
Created by Mayor fc City
Council
City
y°r Council

Office of
Financial
Rev.

Model Cities
Agency


Department „. Dej
Finance Department j


Department Dept. of _
of Recreation ~f
Planning and Parks


D"pt;.a01£ Civil Center J?'
_S?Cial Commission _Ec
Sciences Dev(


Municipal functions
control supported in
part by city

~l
>artment Departmen
of of
lealth Hospitals


... Community
Itimore Action
^ Jai1 Agency

i
;pt. of Office of
onomic Disaster
jlopment Control

beyond city
whole or in
runds
FIGURE 3:    MUNICIPAL ORGANIZATION - CITY OF BALTIMORE
                                    -23-

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DIRECTOR
Deputy Director



Director's
Staff
    Bureau of
Consumer Services
    Bureau of
Utility Operations
    ,'jjiicdtions
 Licenses Division
     Highway
   Maintenance
     Division
        l_
    Customer
    Accounts
     Division
    Sanitation
     Division
 Customer Service
     Division
     Utilities
   Maintenance
     Division
 Bureau of
Engineering
 Bureau of
 Inspection
  Highway
Engineering
  Division
   Bureau of
General Services
   Public
  Building
Construction
  Division
Surveys and
  Records
  Division
  Abandoned
    Vehicles
    Division
    Tests
  Division
    Building
 Operations and
  Maintenance
    Division
   Utility
Construction
  Division
                        Motor Vehicle
                             and
                       Mechanical Shops
                           Division
                                                    Waste Water
                                                      Division
                                                       Water
                                                      Division
  FIGURE  4:     PUBLIC WORKS  ORGANIZATION  - CITY OF BALTIMORE

                                                          -24-

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                                                - 25-

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the Metropolitan Refuse Disposal Committee  (Baltimore City,  Baltimore
County, and Anne Arundel County) was formed to study area-wide disposal
system alternatives.  The committee1 s 1963 report concluded that collection
should remain a local function but that  cooperation for disposal was required,,
      Of the three governments, Baltimore City was most in need of addi-
tional disposal facilities, and it alone needed cooperation in refuse disposal.
Further consideration of jointly operated incinerators based in Baltimore
County were made during June  of 1965.  In 1968, these ideas were still
active,  and a  plan for a Southwest Materials Reduction Center  near  the
Reedbird  incinerator was submitted to  Baltimore County.  It was never built
due to political problems,,  Efforts to rail-haul wastes to Western Maryland
and Virginia have been planned but never implemented.
      Baltimore is currently planning to upgrade one  of its  incinerators
 n meet air pollution requirements.  This renovation  is to be funded by
1ioncls authorized in a 1971  referendum.  Baltimore is also  involved in a
city/state/federally funded program to build a new $14 million, 1000-
ton-per-day pyrolitic incinerator at the old Reedbird  incinerator site.
Finally, the state and political subdivisions (5 counties and the city) funded a
study by a private consulting firm to investigate  various disposal alternatives,
including  rail-haul and recycling options.
4.4;  Agencies Impacting Baltimore's Solid Waste Management System
4.4.1;  State  Level
 State Department of Health and Mental Hygiene,  Environmental Health
 Services (EHS), Division of Solid Waste
      This Division  existed prior to the formation, in 1970, of the
 Maryland Environmental Service  (MES).  The Division's role is still significant
 because  i he legislation for  the MES stipulates a continuing  and interdependent
 relationship  between the EHS and the MES.  The Division has four sections:
 Technical Advice and Assistance  (TA&A), Monitoring and Surveillance (M&S),
 Hazardous Wastes and  Special Projects, and Planning and  Evaluation (P&E).
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TA&A helps counties design sanitary landfills.  M&S keeps track of waste
disposal facilities and makes sure they do not break laws or revert to
open dumps.  P&.E has recently completed a 10-year Comprehensive Solid
Waste Plan for the State and is coordinating and supervising the county
solid waste plans due by January,  1974.  The Division has been found to be
lacking in awareness of current technology due to its understaffed condition.
The Division has been described as hopelessly undermanned for its responsi-
bilities, as compared to other Divisions concerned with air and water quality.
It is the only State agency other than the MES concerned with solid waste
management „

State  Department of Natural Resources, Including the Department of Water
Resources (DVrK) and the  Maryland Environmental Service (MES)

      This Department has two divisions responsible for  solid waste activities;
the Department of Water Resources (DWR) and the Maryland Environmental
Service (MES).  The DWR enforces water quality standards with respect to
industrial waste discharge.  The MES,  created in 1970, is to investigate
and establish regional facilities and solutions for a variety of environmental
areas including solid waste management.  The MES is a state  corporation
formed to provide for  the  purification and disposal of  liquid and solid wastes
with a broad set of activities and responsibilities,.
      The MES has potentially unlimited financial support and will charge
fees for its services.  It is a State agency which can work on state,  regional,
and local projects and is eligible for Federal planning, demonstration,  and
training funds. MES can float bonds for construction  of facilities, with its
customers paying it back over an established time period.
      Baltimore City has received EPA funding for the Monsanto pyrolysis
plant; the original proposal to EPA was refused, but a combination of State
and local funding resulted  in the Federal contribution.  The MES is the
agency most likely to have a major impact on Baltimore's long-range
solution to solid waste management problems.
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4 . 4 ., 2:  Regional Level
 Baltimore Regional Plannin ; Council (RPG)
      The RFC is composed of 22 voting members; 18 are elected officials
 from Baltimore City and the surrounding five counties (SMSA),  and the other
 four are state representatives.  A staff of professional planners is responsible
 for carrying out the work program for  local agencies, ^ The RFC began in
 1954 on an ad hoc basis and became official  in 1963.  Other analyses of the
 RFC indicate that it shows little concern for implementation of its plans,
 The implication is that the planning being done does not deal with the region's
 most pressing problems.  Its two solid waste efforts  are  in the  development
 of a solid waste transportation model ($23, 930 with $15, 953 from the EPA)
 and a state and locally funded contract for solid waste planning consultant
 efforts  ($96, 000).  The transportation model deals with collection aspects
 of solid waste  systems.
      The  State Legislature has required all counties to create comprehensive
 solid waste plans by 1974.   The RFC will do this for its six jurisdictions as
a combined effort with the Maryland Environmental Service (MES), which also
has a solid waste planning requirement.  RFC has hired consultants for this
effort.  RFC staff feel that solid waste  management efforts should be left
to the MES.
Metropolitan Area  Council (MAC)

      The MAC was created in 1965 and is composed  of Baltimore's Mayor,
the County Executives of Baltimore and Anne Arundel Counties,  the President
->f the Baltimore City Council,  and the Chairmen of the County Councils of
the Kvo  counties.  In 1970,  the MAC appointed a Water, Sewer,  and Solid
Waste Committee to develop a program for the needs  of Baltimore to the
year 2000.  The Committee  had 15 members and was  chaired by Baltimore's
Director of Public Works,  Its report,  submitted in 1971,  recommended
that the State Legislature create a Greater Baltimore Metropolitan Sanitary
Authority to include all the counties in the SMSA and Baltimore,  The report
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is still with the State Legislative Council for revision and correction of
legal technicalities,,  The implication of the  report i? that the city and
county offit ials have a preliminary commitment to work towards a. regional
solution of environmental problems,
4,4.3;  Local Level
Bo Itimore City Department of Planning
      This Department, responsible to the Planning Commission (see City
Organization Chart), has no activities concerned directly with solid waste
management.  Solid waste  plans devised elsewhere are rarely reviewed
here unless they conflict with other plans.  The  Commission, however,
can and has refused to approve proposed landfill sites.  As  a result, local
solid -waste planning has fallen to the Department of Public Works.  City
planners  tend to feel that eventually  solutions for solid waste problems will
be regional in  nature and are thus the responsibility of the MES and the RPC.
Baltimore Department of Publi- Works (DPW)
      Reorganized in 1968  from ten bureaus  to five, the DPW has two
internal groups which impact on its Sanitation Division.  These are the
Technical Services Division (TSD) and the Customer Services Division (CSD).
The TSD  has the responsibility for investigating technical and technological
options for solid waste management,  as well as  other Department activities.
TSD also develops and coordinates the Capital Improvement Program for  the
Department.  The CSD maintains a hot line which connects incoming citizen
calls for  all  Public Works  services.
      The DPW is intimately aware of its solid waste management  problems
in terms  of increasing wastes generation,  the need for final volume reduction,
the  shifts in  population characteristics, and the resultant needs for more
services. The DPW has been relatively innovative given the restrictions,.
New technologies have been investigated and are being implemented.  Federal
funds have been actively sought.  Consultants and the MES have been used.
Several city-county arrangements have been attempted. ' Special services
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are provided to the Model Cities area, and efforts to computerize data
are underway.  Witnin its constraints, the DPW has been creative and
supportive in its efforts to irr>prove its solid waste management system,,
B.alfimore Dcpart'inont of Hcalt h
      The Sanitary Services Division of the Department of Health impacts
the Division of Sanitation in  two ways. First,  it is responsible for approving
solid waste storage containers, and enforces the use  of approved containers
with enforcement officers.  Second,  it is  concerned with the evaluation of pol-
lutants  emitted by incinerators.  The Department's major impact has been
its unwillingness to approve plastic containers for household refuse storage.
AFSCME Local 44
      On September 1, 1968, the city offered a 2-1/2 percent pay increase
(-Q blue collar workers and a 5 percent hike to other employees.  As a
result, the blue collar laborers, most of whom are Sanitation Department
rmployees, went on strike for four days to protest this wage policy discrim-
ination.  In actuality,  the strike was a result of severe inter-union competition
and the -wage issue was the hair trigger of the fight for representation. As
a result of this crises, the City Council passed Ordinance No.  251 on
September 6, 1968.  This ordinance provided for:  the appointment of a Labor
Commissioner; the method of designating a collective bargaining organi-
zation; the means of resolving impasse situations; and other relevant
mechanisms.  The blue collar employees also won a 7-1/2 percent pay
increase,  and subsequent elections in 1968 and  1969 led to recognition of
AFSCME,  AFL-CIO,  Council No, 67 and Local No, 44,  3.3 the bargaining
agent for blue collar workers in Sanitation as -well as other city departments.
      Since the city is currently prohibited from entering into legally binding
union negotiations, the city has  entered into a "Memorandum of Under-
standing" with the  union,,  This Memorandum has been supplemented each
year  since 1968 for each set of blue collar workers represented by Local 44.
      Since the  '68 strike, it is  claimed by the union that there has been a
90 percent increase in blue collar wages.  Uniforms are now provided to

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sanitation laborers.  The city has picked up a larger portion of the health
L-.Gurance and pays a hazard premium to certain employees.  Multi-step
grievance procedures have been set up for each bargaining unit, although
'  ; y are rarely used in the Sanitation Department as both sides prefer to
/i-:solve grievances on an informal basis.  There is also a city-wide
apprenticeship training program for blue collar -workers.
      Labor-management relationships have now stabilized,,  The issue of
union organization has been resolved.  The fears that the union would run
the city have proven false.  No further strikes have occurred, and  current
negotiable issues  revolve around safety training programs,  equipment
maintenance priorities,  and union security agreements, which are  still
prohibited by statute.
      Supervisory personnel and white collar workers are represented by
the Classified Municipal Employees Association, which won this representa-
 tion during the 1968 election.
 Women's Civic League
      The Women's  Civic League was founded in 1910 to focus on conditions
affecting health and  sanitation in Baltimore.  From 1911 to 1923, its Refuse
Disposal Committee was active in efforts to clean up the city.  In I960,
the Department of Sanitation requested the League  to act as "-watch dog"
for the city's environment.  League members inspected collection efforts
and received and reported complaints.  The League also presents awards
to outstanding refuse collection and street  cleaning crews.
      The League currently feels that the city does a good job of providing
sanitation services within the framework of inadequate disposal facilities,
increasingly negative citizen attitudes toward the responsibility of storage
of trash, and budget constraints.   The League  favors the use of plastic
garbage containers0

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Private Contractors
      The major portion of industrial and commercial -wastes are collected
by four private firms:  Robb Tyler,  Modern Trashmoval, Frank Bohager
and Sons, and H. C. Robertson.  There are also 50  smaller firms in the
area*  Tyler uses its own landfills and the county landfill,   Trashmoval
uses Tyler's fills and some others.  Bohager uses commercial landfills
and Baltimore's incinerators.  Private firms also collect most of the
hi^ardous and toxic liquid wastes, at least those which are not illegally
disposed.
      The lack of future landfill sites and the creation of the MES will
probably impact the private sector as well as the public.  MES may eventually
be a competitor to the private sector,  or it may be  in a cooperative role,
depending upon the private sector's inclinations to focus on collection  only
or on collection and disposa.1 functions.
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                SOLID WASTE SYSTEM CHARACTERISTICS

      The solid waste system that operates in Baltimore is somewhat
different than thoso- that have been  studied in other cities.   The level of
service  provided is very high and the  collection/sweeping  operations are
multifunctional.   Even at the costs associated with high levels of service,
the city's appearance with  respect  to solid waste is not exceptional.
      This chapter describes aspects  of the  customers, the collection
system,  and the disposal operatiors within the city of Baltimore.  The
collection function and the  customer sector are treated in  detail because
this interface is the  heart of all solid  waste  management systems.
Additionally,  because Baltimore has a recognized Inner City problem, a
separate section is  provided to discuss this  issue.  Similarly, the  city has
a long history of disposal site procurement problems and a section has been
set aside to discuss this activity.   The chapter concludes with sections dealing
with equipment  policies and data,  system financing, and different views of the
system.   In the latter section,  the  problems and issues confronting the
Baltimore solid waste management system are presented from different
perspectives, both internal and external to the city government.
c  i. -Collection  Services of  the Sanitation Division
-* . -*-»                         i  I.  i.  . i
      Solid wastes are removed from  the streets and residential areas of
the city  by the Sanitation Division through the  operation of six  different
collection functions - mixed refuse, gang cleaning, beat patrol,  bulky
articles, ashes, and market refuse.   Also,  the Division is-responsible for
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 the collection of ail refuse from closed corner litter containers and open
 wire litter baskets maintained by the city and strategically located in
 business and commercial areas, at all street corners where Mg T0 A.0
 buslines intersect,  schools,  etc.  In addition, the Division is responsible
 for a portion (about 20%) of the city's  snow and ice removal.  The major
 responsibility for this tasl< lies with the Highway Maintenance Division.
 The Sanitation Division currently contracts for the removal of waste oils
 and greases,,
 5 . I „ 1 :  Mixed Rcfusn Collection
      A principal activity of the Sanitation Division is mixed refuse collection,
 with more than 80 cents out of every dollar from the General Fund which is
 allocated to  collection services going  to this  effort,
 Description  of Duties and Level of Service

      The responsibilities and duties of mixed refuse collection employees
'..':>i stipulated in Section 3, Article 23 of the Baltimore City Code (see
Appendix A ).  The Sanitation Division  must collect all mixed refuse not to
exceed  four twenty-gallon containers and all straight garbage in separate
containers not larger  than ten-gallon capacity from each residential unit.
The Division is restricted by law from collecting mixed refuse from
commercial  establishments,  and it will not accept demolition materials of
any kind because they cannot be burned in the city-owned incinerators.
Proper containers for both mixed refuse and  garbage are specified by City
Ordinance and have been in effect since 1948:
               "Receptacles must be of metal or other durable
               material not affected by weather conditions,  with
               handles and close-fitting covers.   A capacity of not
               less than three and not more than ten gallons is spec-
               ified for garbage only,  and not more than twenty
               gallons  for mixed refuse. "
      City law restricts the use of heavy plastic containers as a result of
a ruling by the Health Commissioner that such material was unable to
prevent rats from gnawing through them.  Baltimore has a  pervasive rat
oroblem which has spread from tha harbor area to every section of the
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city during the past fifteen years.  However,  debate  continues over the
.merits of the plastic container; and, at the present time, a law suit has
been filed by a city  resident in an attempt to have the ban against plastic
< '. rrtariers lifted.
      In  1971,  approximately 65 percent of all mixed  refuse collection was
made in  alleys and 35 percent at curbsides0  There is some carry-out
.orvice performed in the Roland Park section of Baltimore.  No special
services are offered by the Sanitation Division in its  mixed refuse
collection function,  and no direct user charges are assessed.
Frequency of Collection and Manpower /Equipment Allocations
      Mixed  refuse  collection crews consist  of a truck driver  -oreman (who
also collects) and two or three collectors,,   The equipment for this function
consists  primarily of 13 and 20 cubic yard rear-loading packer trucks
supplemented by several front-end-loading packers.   The front-end loading
packers,  and some  of the  rear-loading packers equipped with  overhead hoist-
ing units are used at housing pro;-, cts, markets, and  public buildings where
bulk birs have been installed.
      Because of the narrow-alleys and secondary streets in Baltimore,
several of the loadpackers have been custom-built (ma.de narrower and,
in some  cases,  shorter) in order to access the backyards through alleys
in residential areas.  The Sanitation Division first used the low-loading
rear packer trucks  in 1948.
      Baltimore has a slightly unusual mixed refuse  collection procedure.
The Division operates (his collection function six days a week. On Mondays,
Tuesdays, and Wednesdays (the heaviest collection days), the  truck driver
foreman is assisted by three laborers.  On Thursdays,  Fridays,  and Satur-
days, on]y two laborers work with the truck  driver.
                             i *
      There are  currently c/2 —'  mixed refuse collection  routes in  Baltimore
(down from  105  routes two years ago. )  The Sanitation Division has divided
the city i.ito five operating districts - Northeast, West,  East,  Northwest,
-'  C.;t '.-".ok to <;0 cr-v-T, i   onrly  1973.
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and Central.  Within districts there are boroughs,  and approximately 9
collection crews are assigned to each borough receiving service.  The
equipment and manpower allocations for  1971 are shown in Table 3.
      Because collection must be made on scheduled days  and trucks must
have full crews, it is frequently necessary for the Sanitation Division to
transfer employees from other collectio'h functions  (usually beat patrol
or g.Mig cleaning) in order to replace mixed refuse personnel who are sick,
absent, or temporarily disabled.   As a result,  the Division has had difficulty
in adhering to its planned schedules for other collection/cleaning functions.
Schedules
      Mixed refuse is collected twice weekly, except on legal holidays,
according to the following schedule:
      1.        Monday and  Thursday
      2.       Tuesday and Friday
      3.       Wednesday and Saturday
      No collections  are  made on the following 10 holidays:
      •        New Year's  Day
      •        Lincoln's  Brithday •
      •        Washington's Brithday
      •        Good Friday
      •        Memorial Day
      •        Independence Day
      •        Labor Day
      •        Colurrbus Day
      •        Thanksgiving Day
      •        Christmas Day
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cq

.2
                                                                                                                                 2 * c »
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      Although the "official" workday is eight hours, from 7:00 to 3:30 with
one-half hour for  lunch, the mixed refuse collection crews operate on a
task incentive system.   Division management believe this incentive is a
necessary policy, given the wage scales and the cost of living.  Consequently,
many crews begin their workday at 5:00 a.m. and finish before 1:00 p.m.
For  some, the early start enables them to hold a second job.  According to
management,  moonlighting is prevalent among laborers.  The impact of
this  policy on absenteeism, turnover,  and injuries is not clear.
Community Characteristics
      Baltimore is a city of row houses.  These single-family, attached
residential units  (called by the recently popularized euphemism "townhouses")
represent 49 percent of all year-round housing units in the city according
to the 1970 Census of Housing (Table 4).
                                TABLE 4
               BALTIMORE CITY CENSUS OF HOUSING, 1970
              All year-round housing units                  305, 109
      Units in Structure:
               1, detached                                    36, 959
               1,  attached (row house)                       149, 973
              2                                               37,436
              3 and 4                                         26,366
              5 or more                                      54, 199
              Mobile home or trailer                            1 76
      The vacancy rate for Baltimore is relatively high at 9, 712 units or
3. 2, percent.  The Sanitation Division claims that it collects from 100, 000
residential  units per day;  or, operating three different schedules, the
Division reports that its crews remove mixed refuse from a total of
300, 000 different housing  units twice per week.  It is obvious from the
above data that this figure may  be high.  Taking into consideration vacancy
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and apartment dwelling units not served by the Division,  a more reasonable
estimate would be about 230,000 units or  77,000 "stops" per day.  All
efficiency and  productivity calculations are based on the reported figure of
300,000 units; however, it is necessary to point out that 300,000 is probably
an upper limit.
      According to management, the biggest single problem facing the
Sanitation Division within  the City is the overall "carelessness of the people. "
In recent years there has  been a marked trend toward less mixed refuse
being placed in containers and more in streets and alleys<>  Management
estimates that approximately 30 percent of the population (mostly in the
inner-city) dc  not use containers.  Consequently,  the Sanitc '.ion Division has
been forced to increase  its street  cleaning budget in  order to operate more
open trucks for the collection of street and alley -wastes.  This phenomenon
is reflected in the fact that although  residential solid waste generation in
Baltimore is increasing, the mixed refuse collection budget has been cut
significantly in recent years.
Recent  Developments
      Although no major changes in this function are planned,  the Sanitation
Division is seriously considering the construction of a transfer station  in
the Northwest  district in order to  reduce  the time and cut the inefficiency
resulting from thu, Z to 4 trips that loadpacker trucks make to the #4
incinerator and the far-eastern part of the city.
5.1,2;  Gang Clearing
      Gang cleaning comprises the largest portion of the Sanitation Division's
street cleaning effort.  As mentioned in Section 1.1, gang cleaning is be-
coming an ever more important function as the percentage of solid waste
found in streets,  alleys, and open lots continues to grow.  More dollars are
now committed to gang cleaning than to mixed refuse collection in Baltimore.,

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      The  Sanitation Division is responsible for cleaning over 2000 miles of
 streets and 500 miles of alleys in the City.   This task is performed by two
 collection  functions -- beat patrol (staffed primarily by  push cart operators)
 and gang cleaning.  Gang cleaning crews (consisting of  a labor gang leader,
 a truck driver, and two or three laborers) travel  scheduled routes and are
 responsible for the  removal of all wastes found in vacant lots, alleys,
 and on right-of-ways.  The mechanical sweepers are also assigned to
 the gang cleaning operation and have specific routes  to service.

      In addition to  the sweepers, mechanical-flushing and leaf-loading
operations  come under the jurisdiction of the gang cleaning function. The
mechanical-flushing operation primarily serves the six markets operated
by the City as well as  the streets in the central business district and other
primary streets.  Leaf-loading begins soon  after Labor  Day and continues
rrt.il all leaves are  collected, usually by Thanksgiving.
      As mentioned before,  gang  cleaning personnel are sometimes  called
 upon  to serve as mixed refuse collectors.   Because of the random nature
 of this employee transfer between the  gang  cleaning and mixed refuse
 collection  functions, the Sanitation Division has frequently been unable to
 maintain its schedule in the street cleaning operation.  This problem has
 become even more  acute as both absenteeism and the demands for street
 cleaning have increased,
      One  additional complicating factor is that during snow storms, gang
 cleaning crews are  called upon not only to "double" as mixed refuse collectors
 but also to serve as snow removal teams.   Of course, with snow on the ground,
 rlreet cleaning is impossible.  Therefore,  it is logical to use these men to
 remove the snow first,,
      As in mixed refuse collection, no special services are offered by the
 gang  cleaning crews.
 Frequency of Collection and Manpower /Equipment Allocations
      Gang cleaning crews  consist of 4 or 5 men and collept wastes from the
 city's streets which are placed in large open dump trucks,  either 5 or  8

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cubic yard capacity.  The equipment available to the crews are shovels,
push brooms,  plastic garbage bags, and related items. The working crews
operate daily except Sundays.  In residential areas,  gang crews operate
five days a week, Monday through Friday.  Residential streets are
 •theoretically" patrolled twice weekly and alleys at least once  weekly;
but this level of service very frequently is not achieved.
      Residenti; 1 areas farther away from the central  business area (known
as the "residential annex") are supposed to have their  street and alley wastes
collected by  the gang cleaning crews twice a month.  Because these areas
are relatively cleaner than the inner-city, they have the lowest priority.
Consequently, when  there are budget cuts or personnel transfers to mixed
refuse collection, the first gang cleaning crews  pulled are those assigned
to the annex  areas.   Interestingly,  this practice meets with little citizen
complaint.  Pride motivates  these  residents to personally see  to the cleaning
of their streets and alleys.  As a matter of fact, there is a section of eastern
Baltimore (Highlandtown) where the residents  will not  allow gang cleaning
crews or beat patrols to operate because their service does not meet the
residents' standards for street and alley cleanliness.
      Another section of the  City (the Roland  Park area) is not served by
the Sanitation Division.  This upper-income neighborhood is served by a
private firm, the Roland Park Company, which is  under contract to the ^ ity
to perform street cleaning operations.
      Table  3 details the manpower/equipment allocations made by the
Sanitation Division for the  gang cleaning function.
Community Characteristics
      Several factors complicate street cleaning operations in  Baltimore.
First, the City is old and streets are relatively narrow.  Second, the
metropolitan area is highly industrialized and soot presents a  significant
street cleaning problem.   (Bethlehem Steel has a major sheet  metal and
shipbuilding  facility just outside the City limits at  Sparrows Point. )  Third,
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the high percentage of row houses results in high density on-street parking.
And finally,  Baltimore has undertaken a major urban renewal effort; and,
consequently,  streets {particularly in the inner-city and central business
district) are constantly being repaired.  Otherwise,  the terrain and climate
present no unusual problems to gang cleaning crews.
5.1 . 3:  Beat Patrols
      The balance of the Sanitation Division!s street cleaning effort is  the
beat patrol.  Staffrd primarily by  Hokey (push) cart operators, the beat
pai.rol deposits street and alley wastes at specified collection points where
it is picked up by truck crews assigned to this duty.
Descripti<'n of Duties and  Level of Service
      In the central business area, the beat patrol operation  is handled by
tru Hokcy cart operators who follow established  routes continuously through-
out the day,  5  days  a week.   In the residential areas, Hokey  cart operators
ir,  responsible for sweeping alleys and gutters and are assisted by truck
crews.  Not all residential areas receive beat patrol service, particularly
•.he residential annex areas.  Those residential areas which do have beat
patrols are supposed to be visited by the Hokeys  and truck crews on the
same schedule as the gang cleaning operation. The beat patrol offers  no
special services to city residents  or business establishments and makes
no special user charges.
Frequency of Collection and Manpower/Equipment Allocations
      Collection of street litter arid other wastes by Hokey cart operators
is continuous;  in many cases, a route is traversed many times a day in
tii«=! downtown areas. While residential areas are patrolled less frequently,
the service is  more dependable than that offered by the gang  cleaning crews
since t/te beat  patrol is not called upon  as often to substitute  for mixed
refuse  collectors.
      The  equipment used by the Hokeys consists of a cart which is nothing
more than a large  trash can on wheels, a shovel, a push broom,  a dustpan,
and a "paper picker" (a stick with a nail at  one end).  The beat patrol  crews
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working with the Ilokey cart operators consist of a laborer-chauffeur fore-
man u.nd two laborers.  Hokeys remove litter from the sidewalks and cvirbs
and place collected wastes  in their carts which are lined with plastic bags.
Once filled, these bags are left by hokeys at street corners and are collected
by the beat patrol crews as they canvas their assigned area of the city in
the dump truck  ,  Their equipment includes  a large open dump truck
(5 or 8 cubic yards), shovels, brooms, and plastic trash bags.  Detailed
manpower/equipment allocations are shown in Table 3.
      The trucks also serve to transport Hokeys and their carts from district
headquarters to the areas which they patrol.  There are approximately 15
pushcarts to each dump truck.
5.1.4:  Bulky Articles
      Bulky article collection is the only service performed on request only
and provides for the  removal of all residential wastes too large to be handled
by mixed refuse crews.
Description of Duties and Level  of Service
      Apparently, no limitation is placed on the size or weight of items
collected. The Sanitation Division is required to remove all bulky items
upon request up to a  limit of three items per household per call.  This
restriction is seldom enforced because if articles are put out by the res^-
dents, the crews will generally collect all of them.
      Bulky items are taken to one  of the landfill sites  operated by the
city for disposal.  No special charge is made for th.s service.
Frequency of Collection and Manpower /Equipment Allocations
      Bulky article collection routes are scheduled so that the crews are
available to remove items from  each residential unit requesting service
twice a month.   The  crews work an eight-hour day,  Monday through Friday.
The manpower/equipment allocations are quite simple, consisting of one
driver and two  assistants on each liftgate truck.  Table 3 summarizes
the information obtained from the Sanitation Division.
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5.1.5:  Ash Collection
      Ash collection is very similar to the combined waste collection oper-
ation except,  of course, that the wastes removed by the ash collection
crews are the non-combustible residues from the furnaces in apartments,
tenements,  and private dwellings.
Description of Duties  and  Level of Service
      City ordinance requires that the Sanitation Division collect up to
c-ixteon ten-gallon containers from each housing unit per week.  No more
rnat, eight ten-gallon containers will be collected on any pick-up unless the
Immediately preceding scheduled collection day was a holiday, in which
case  sixteen containers will be taken.  By law, the  containers must be made
_i riela] or  other durable  metals  arid have close-fitting covers and handles.
In addition,  ash containers must be at least three but no more than ten
gallons in capacity.  Here too, no special service is offered by the Division.
  j-equency of Collection and Manpower/Equipment Allocations
      During the "winter" months  (mid-October to mid-April), collections
are made twice a week on schedules similar to those  worked by mixed
refuse crews.  During the remainder of the year, collections are made
once  a week.  Although similar to combined waste collection, ash collection
is more labor-i tensive.  This is  due in part to the relatively small size
of the collection receptacles and the increased number of receptacles which
must be collected.   Once  again, the  reader is referred to Table 3 for
details on the number of men and equipment assigned to this function.
-. .J.6:  Market Collection
      The city operates six: markets, and there is one which is privately
owned - fhe Lexington market. Mixed refuse  collection of all seven markets
and the sweeping and  washing of the  city-owned markets  is the responsibility
of the Sanitation Division.
Description of Duties and  Level of Service
      All city-owned markets are  washed on market days, Saturday nights,
and tiie evening before a holiday when weather permits.  All city-owned
                                      ..44-

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markets arc cleaned daily except Monday.  One exception is the Fish Market,
which is cleaned every day.  Mixed refuse collection is facilitated through
the use of dumpsters at all markets  and collection is made daily.
Manpower / Equipment Allocations
      Market i efuse collection represents the smallest function operated
by the Sanitation Division.  Two loadpacker trucks and crews are used to
Collect garbage wastes from  individual booth operators.  All other mixed
refuse is collected by the division's  two front-end loaders.  Table 3
details  this function's manpower and equipment level.
5,1.7:  Other Collection Functions
      In addition to the above, the Sanitation Division is responsible for
several oilier collection operations.   Of these, two most important are
the collection of str-»y dogs and dead animals,  and the  removal of waste oils
and greases.
Animals
      Almost 20, 000 stray  dogs and  30, 000 dead animals are  collected by
the Division each year from the streets  of Baltimore.  Stray, 10-day-bite,
unwanted,  sick  and injured dogs are kept at the Municipal Animal Shelter.
Collection  of both live and dead animals are made with five  specially designed
vehicles and two-man crews.  In  addition, there is an  emergency truck w'th
one driver/collector that operates 24 hours a day, seven days a week.
Waste Oils  and  Greases
      The Sanitation Dix'ision does not collect the wa^te oils and greases
from filling stations andother commercial establishments in Baltimore;
however, the Division is responsible for the supervision of  the removal
of these liquid wastes.  Up to the present time, the Division has been able
to obtain the services of a private contractor for  collection.   The Chief of
the Sanitation Division expressed some concern during the interview that he
might not be able to obtain  this service in the future.   Last  year, there
was  only one bid submitted for this  operation.
                                     -45-

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5.2: Solid Wnste System Productivity and Quality of Service
      Most of the data presented in this section appear in the published
reports of the Sanitation Division on the Department of Public Works.
Unfortunately, the Sanitation Division is currently in the process of
preparing its  1972 Annual Report; and,  consequently, the most recent
collection data for  1971-1972 was not made available to our investigating
te.im cince the data were still being tabulated.
5.Z.1:  Productivity of Collection
      For clarity and comparative purposes,  productivity and efficiency
data for the collection functions performed by Baltimore's Sanitation
Division are piesented in Table 5.
Mnxed Refuse Collection
      Several items stand out in the data for Baltimore's mixed refuse
collection function.  First of all,  the annual per capita cost ($5.00) and the
jimual cost per residential unit ($15. 25) are relatively low for an old,
large, industrial city,  even though per capita solid waste generation in
Baltimore is about average  ett 2. 4 pounds per day.  The  cost per ton
collected is also very low at $11. 36.
      Baltimore's Sanitation Division has achieved remarkably high productivity
from its collection crews:  The average crew is reported to make  1100 stops
per day, and the daily collection rate is approximately 4. 2 tons per man or
14,, 4 tons per truck.
      Management estimates that mixed refuse from residential units in
Baltimore consists  of approximately 90 percent trash and 10 percent garbage.
l>;e total amount of mixed refuse collected in FY 1970-1971 from residential
units was just over  400,000 tons  or 888 pounds per citizen per year.  A
yearly tola] of 400,000 tons of mixed refuse is equivalent to just under 35
pounds per  stop, on the average (Table 6).  Collections during the months of
June,  July, August, and December are the heaviest, approximately 10 peroent
above the monthly average ceilculated from the total annuaj. tonnage collected.
                                      - 46-

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                                                                     r
H
H

P
                                 - 47 -

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                              TABLE  6
          AVERAGE MIXED REFUSE COLLECTION PER STOP
 Annual residential mixed refuse collection                 400,000 tons
 Number of occupied residential units                       300,000 units
   served by the Sanitation Division
 Number of collection days p«r year per residential unit         101 days

 A /erage Mixed Refuse per Slop                                 26, 5 Ibs
      Although the Sanitation Division reported an average of 12 tons of
mixed refuse per truck per day,  the data suggest that the amount is closer
tc. 14 tons  (Table 7).
                              TABLE  7
     AVERAGE DAILY  MIXED REFUSE COLLECTION PER  TRUCK
  Daily Residential Mixed Refuse Collection             1,320 tons
  Number of routes                                        92 —
  Number of trucks per route                               1
  Average collection per truck per day                     14.4 tons
      Collecting an average of 14 tons  (about 55-65 cubic yards) per day
necessitates each truck making 2, 3, and in some cases 4  trips to the in-
cinerator.  While the truck makes the  round trip to the incinerator (which
usually takes one-half hour to 45 minutes), the laborers use the time to
eat lunch or to move containeis  from backyards into the alleys in advance
of the truck.  This set-out procedure significantly increases the speed of
collection,  which is a benefit to  both residents and collection crews.
      Although management claims to employ routing procedures  "developed1
through years of experience, " questioning revealed that, in reality, very
little is done except to monitor the "return" times of the crews in the
afternoon.  This approach may act as a negative incentive, for if a crew.
            to 90 crews  in early 1973
                                    -48-

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is efficient and comph I.es the collection  route early (say at 1:15 p.m.) then
management might reassign it to a longer, more difficult route.  However,
this problem has never developed to the. best of management's knowledge.
      Although ro data is reported, an estimate of the average route
length can be made given the information on miles of streets and alleys and
percentages of curb and alley pick-up (Table 8).
                              TA BLE  8
               STREET-ALLEY DATA FOR BALTIMORE
         Number of miles of streets
         Number of miles of alleys
         Percentage alley collection
         Percentage  curbside  collection
      2,000
        500
         65
         35
 Assumptions:  (1)  Each alley mile corresponds to two street miles
               (2)  90% of the a)leys can accommodate the collection
                   trucks
               ( 3)  20% of city streets do riot border residential units
 Number of alley miles served (. 9 x 500)
 Number of street miles corresponding to the
  served alleys (2 x 450)
 Remaining street miles (2000-900)
 Mileage of these streets with residential units
                        (. 8 x 1100)
= 450 miles

= 900 miles
= 1100 miles
 Total miles collected  (450 + 880)
 Number of collection schedules                  =
 Miles per collection schedule (1330 -^  3)         =
 Number of collection crews                     =
 Average distance per collection  crew (445 -=-  92) =
=  880 miles
- 1330 miles
=     3
=  445 miles
    92
      4. 8 miles
      The Baltimore mixed refuse collection system is, of course, labor
intensive with all of the inherent inefficiencies resulting from sickness,
absenteeism,  disability (genuine and otherwise) and turnover,,  In 1971,
                                     -49-

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the cost of the mixed refuse collection function was about 4-1/2 million
dollars, for which just over 73 percent was labor costs.
Gang Cleaning and Beat Patrol
      The street cleaning operation (the gang cleaning and beat patrol
fxinctions) presents the greeite.st costs and, it seems, the greatest
inefficiencies in Baltimore's ->olid waste system.  The per capita cost
($6. 57) and the annual cost pt r residential unit ($20. 03) are 31 percent
higher than mixed refuse costs,,  This  is due  primarily to the  manpower
requirements (742) which are almost 80 percent  greater  than mixed refuse
(414),   Man and truck productivities are also lower than  those achieved by
R.ixed refuse  crews.
      On the average, gang cleaning crews remove approximately 23,000
u .-" ic ya,rds of litter and other materials from the streets and alleys of the
cit\  each month; and there is very little seasonal variation.  The absence
ot any significant variation is surprising and is  probably due to either
inaccurate measuring/reporting techniques by the Sanitation Division or
a relative constant litter ::ate in a city of the size of Baltimore.
      This monthly estimate of gang cleaning operations  is equivalent to
 13. 7 cubic yards per day per truck and 2. 2 cubic yards (approximately
 450 pounds) per laborer per  day.  The volume of street wastes necessitates
 the average crew making 2 or 3 trips to the  disposal site per  day.
      In 1970, just over 19:, 000 cubic yards  of leaves were collected by the
 Division, vising 24 vacuum-type leafloader trucks.  Over a three-month
 period,  this is equivalent to slightly more than  11  cubic  yards of leaves
 per leafloader per day.
      Gang cleaning, unlike mechanical street sweeping, mechanical flush-
 ing, and leaf-loading where costs are  split about evenly  between equipment
 and labor, is very labor-intensive with more than 82 percent of the operating
 costs tied to labor.
                                      -50-

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      The Sanitation Division reported that Hokoy cart operators
 sweep eight to twelve cans of litter each day depending on the area.  It is
 also reported that the street cleaning operation (gang cleaning and beat
 patrol) collects aJLnost 340, 000 cubic yards of waste.  Using the known truck
 distribution between the gan« cleaning and beat patrol operations,  a calcu-
 lation indicates Lhc.t  ^i, average Ilokey cart operator picks up about 1 cubic
 yard  of waste per day.  This value agrees well with the total number of cans
 swept up.
      The beat patrol,  is as might be expected, the most labor-intensive
 collection function.  Almost 85 percent of its operating costs are direct
 i?J>or expenses.
 Bulky Articles, Ash, and Markets
      Very little may be  said concerning  the remaining three functions
 {bulky articles, ash, and markets) except to point out that these operations
 represent only a small portion of  the Sanitation Division's annual budget
 ($795, 000 or 7 percent) and manpower requirements (86 or  6. 9  percent).
      Bulky trash collection crews picked up almost 64, 000 cubic yards of
 waste material in FY 1970-1971 which necessitated, on the  average,  almost
 four trips per  day to the  disposal  sites by the collection trucks.
      Over 26, 000 cubic  yards of  ashes \vere collected by the Sanitation
 Division during FY 1970-1971.  Of course, ash volumes exhibit seasonal
 fluctuations, reaching 1100 cubic  yards per week in December-January and
 about  175 cubic yards per week in mid-summer.  Winter peaks  necessitates
 four to six trips  per day  to the disposal site by the.  collection crews.   During
 the summer,  only one disposal trip is required.
 i>.Z,2;  Quality of Service

      In addition  to the relatively high level of service  offered to the
citizens in Baltimore, the quality  of service appears to be excellent.
Table 9 presents annual "requests for services" data for the last four
years.  Only the  columns entitled  Missed Collections,  Difly  Streets,  and
                                      -51-

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Dirty A] Leys can be taken as complaints because the remaining columns
are really requests for additional servic c.

      In view of the street and alley cleaning activities in the city,  it is
no surprise that  complaints about these functions are few and relatively
constant over time,  Missed collection complaints have been on the
rise,  but  the number oi calls received in 1971-1972 ( 13,000) represent
only ,042 percent of the total number of services performed that year.
This is exceptionally lo\\,
                               TABLE   9
               HISTORY OF ''REQUESTS FOR SERVICES"
Y£-'\x
iV71 72
'.970- 71
l'-»&9-70
1968-69
TOiAL ., j.
OF REQUESTS
137, 464
US, 369
104, 569
.87, 371
JvUi-SKD
COLLECTIONS
12, 976
11,103
7, 05b

iiULiv
REFUSE
~
88, 297
74,003
61.343

DIRTY
STREETS
4,449
5. 029
5., 377
5,431
DIRTY
ALLEYS
6,097
5, 744
6,283
6, 713
ASHES, BRUSH
ETC.
<
19,831
20, 210
16,374:
65, 777
ANIMALS
5, 794
12,275
8,156
9,450
* INCLUDES MIXED REFUSE, BULK, AND MISSED COLLECTIONS

5.3;   Turnover and Absenteeism
      The  City of Baltimore does not keep any tabular data regarding Turn-
over and Absenteeism.—  The  city does regard these problems as significant;
but apparently it has been decided that under the current constraints, any
corrective measures would be  too difficult to implement.
      During the course of the  interviews, it was stated that Turnover is
now employee-initiated in most cases.  There is a policy of attrition that
is being practiced to reduce unnecessary staff.  For the month of September,
the following employment figures for skilled and unskilled workers were
provided:
I/
  The solid waste s/slem management initiated a data keeping effort for
  absenteeism shortly after the city was visited.  Records now extend
  back to and include September  Ity'tt.
                                     -be.',-

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      «•     Employment at beginning of month:      1174
      •     Employment at end of month      :      1152
      •     Number of terminations          :        26
      •     Number of entries                :         4
If September is assumed to be a normal month,  then Turnover is quite
low at about 27 percent.  Unfortunately,  there is no other data to compare
with this value.
      Absenteeism was also stated  as  severe in the sanitation work force.
Recent data indicates  that s.n average of 12. 5 percent of the scheduled work
force is either absent without leave or sick on any given workday.  The fraction
of this value which is  attributed to  sickness is normally significantly smaller
than that for uncxcused absences.  The absenteeism rate is particularly
acute on Saturdays and Mondays which is an observation not unique to solid
waste  management systems.  The Director of the Sanitation Division would
like  to find a solution  to this problem inasmuch  as it is costly to the city.
 5 . 4:  Inner City
      The Baltimore inner city area does not receive special treatment from
the Division of Sanitation directly.   This  area is, however, provided with
increased sanitation services through the local Model Cities Program.
This program,  financed through the Department of Housing and Urban
Development,  has greatly increased the  solid waste collection  activities
in this area,  A full discussion cf the program,  its cost, and routing
structure is presented in Appendix  B. Highlights of the major aspects
of the  program are  presented below.
      The sanitation program was designed to serve three  interrelated
problems within the Model Cities community.  First, the program was
intended to  increase the sanitation  services available to the area.   This
was  accomplished by  providing the  following aid to the community:
      A.       Handswceping and cleaning three times per  week of all street
               gutters, sidewalks,  and all public and private alleys;
      B.       Collection once per  week  on  a regularly scheduled day of al!
               bulky items of trash set out for removal without need for   '
               special request to the Snnitation Division (usually made by
               phone calls);
                                     -53-

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      C.       Cleaning as needed of all vacant lots, many of which are
              City owned;
      D.       Mechanical flushing once per week of all streets;
      E.       Emptying four times  per week of all  corner trash  receptacles
              (i. e. ,  wire baskets).

      The Model Citres Program operates 31 pieces of equipment to com-
plete  these duties.  This  includes thirteen large open dump trucks, two
flushers,  four lift gate trucks, five cars, and two sweepers. This equipment
was purchased independent of the Division of Sanitation but is maintained
by the Motor Vehicle and Mechanical Shops.  The Model Cities Program pay
*hc shops for this service similar to the arrangement with the Division of
Sanitation.  It is interesting to note that, unlike the Division of Sanitation
which depreciates its equipment and establishes a sinking fund for purchasing
new equipment,  the Model Cities Program does neither.   The reason for
dvls is that the Model Cities Program  has a limited life of only five years.
Thus, the equipment will be used and, as the program currently stands, not
replaced.
      The second problem was the large amount of  unemployment which
existed in the Model  Cities area.  When the program was initiated in 1970,
the unemployment rate in this area was 13 percent.  To combat this problem,
the sanitation program required that all workers be. residents within the
Model Cities community.  If  sufficient manpower or adequately trained
personnel could not be obtained within  the area, then the  program would
allow workers from other areas to be employed.  This segment  of the
program has been very successful as 200 men are now currently employed.
This  figure is even more striking when the socio-economic characteristics
of these workers are examined.  The median educational level of a worker
is only the ninth grade,  with  only about 20 percent of the  employees
completing  high school.   Previous to their employment in the program, the
median length of unemployment for these workers was one year.   The
significance 01 this figure increases greatly when one considers  that 80
percent of the employees have one or more dependents to support.
                                      -54-

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      While the program lias been measurably effective by cleaning up the
 area and increasing employment,  it has had limited  success to date in
 tackling the third problem of educating many of the model neighborhood
 residents to the importance of proper sanitation techniques.   The program
 i.iaj attempted to educate the residents,  but the citizens have generally been
 unresponsive.  This problem is especially of concern, because the cleaning
 ~nd employment programs can achieve only  limited success •without an
 enlightened and educated group of residents.  When the model cities project
 is over,  the first two programs are over and it is the third program that will
 continue  in effect.
      One way in which the program could possibly improve the appearance
of the area would be by giving,  or selling at cost,  waste containers to the
residents.  As was pointed out  earlier,  a basic problem within the  city
is the lack of waste  containers  for the storage of mixed refuse.  This
program would cut down on vagrant refuse and perhaps help eliminate  the
rodent problem in the area.  While Model Cities  officials have contemplated
action of this  type,  they have been extremely slow in implementation.
                                     -55-

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5.5:  Disposal Methods  - Present and Planned
      As discussed briefly in other sections,  the disposal of Baltimore's
solid waste has been and is now a significant  problem.  This problem
results from the dwindling areas available for sanitary landfill, the impact
of water and air quality laws,  and the inability of the city to procure
suitable landfill sites beyond the corporate  boundaries.
      There are no\v five sites being used for municipal solid waste
disposal.  Two are incinerators, each designed for 700 tons per day and the
reclaming are landfill sites \\i;h rapidly approaching lifetime limits.
Although the aggregate incinerator capacity is 1400 tons per day,  the
older incinerator has been on line for forty years and is being operated
at half its  rated design.  The heat content of  the waste has risen
significantly since it was built.   The other  incinerator, which is 16 years
old- is being run at its design limit.
      Air quality legislation has  forced the city to schedule the refitting
of Lhe newer machine with gas  cleaning equipment to meet the standards
in 1975.  The older installation will be shut down in  the same year
because of its  design limitations and the high cost of modifying it to
meet projected pollution laws.
      To sati: f y the  current and forecast disposal demands of the city,
the Department of Public Works  submitted  a  10 year plan to the Mayor's
office in April of 1972.  This document proposed a  sequential order
of events  to be followed to assure disposal capabilities while complying
with environmental legislation.  Figure 6 is a Gantt chart presenting
the proposed  schedule.
       There are two principal factors in  this  timeline.   The first is the
r-'duction  in disposal demand at the newer of the two incinerators to
allow for the  installation of $8,000,000 of gas cleaning equipment. —  Landfill
sites are planned to  absorb the difference.  This will continue to  May of
1974 when the  repair  and refit  operation is  scheduled to be completed.   The
 — At the lime  that the  case study was performed the cost to upgrade the newer
   incinerator  was $t>, 000, 000.  Now, however, two new furnaces and additional
   electrostatic prccipitatoi s have added $2,000,000 to Hie  original estimate.

                                      - 56-

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second is the plan to build a major volume reduction center to come on
the line in June of 1975.   The form of this method has recently been
determined  to be a pyrolysis technique which was designed by Monsanto
Enviro-Chem Systems, Inc. and is funded by EPA, Maryland, and Baltimore
contributions.  In addition to offering a disposal  site, a byproduct of the
process will be the generation of heating steam to be sold to the Baltimore
Gas and Electric Company.
      The major  disposal method projected to be employed at the
termination of  the 10 year plan is incineration.  The probability of
occurrance  of this event  cannot be determined because of the possibility
of the implemention of a  regional disposal  plan.  An analysis is being
performed by a private consulting firm to explore a variety of approaches,
but it is thought that a rail haul operation would be the most feasible long
term  solution to disposal problems.
      Rail "hnul proposals have not met with much success because of the
constraints  imposed by local governments  regarding the transportation
of solid waste across jurisdictional boundaries.  For this reason alone,
Baltimore officials have  regarded rail haul as desirable but improbable.
Since the  City  cannot wait for its neighbors to cooperate, it has chosen
to dispose within the city limits.  Money has been appropriated, plans
for incinerator modifications have been approved, and the pyrolysis
disposal unit is now a fiscal reality.  The implementation of a rail haul
system would force the city to consider the termination of operations
at the upgraded incinerator  site, which after an expenditure of millions
of dollars,  would seem to be an  improbable choice.
      If this choice were  to be forced, the  answer would hinge on the
operating costs of each method and the  guarantee for long term use.
It has been  noted that the current disposal costs  to the city are not
excessive for incineration and it is  clear that rail haul would have to be
very competitive.  Since there are no figures available for comparison,
any concltisions reached  at this time  would be  premature.  Similarly,  the
contractual  guarantees for extended disposal arrangements have not been
reached.

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      The most recent operational data from the Division of Sanitation was
published for the fiscal year 1970-1971. Table 10 presents the quantity
of wastes and their respective disposal costs as a. function of source.  The
incineration costs are reasonable at about $5. 00 per ton, but cannot be
exactly compared with the cost of landfill operations because wastes going
to those sites are measured in cubic yards and tons and does not include
incinerator residue.  However, these figures  can be compared with tonnage
values presented in the Solid Waste Master Plan submitted to Mayor Schaefer
on April 13, 1972. In this document, it was reported  that the two incinerators
disposed of an average of 1150 tons per day with an  additional 1125 tons per
day being landfilled c~t three sites.  The latter figure includes an estimated
450 tons per day of wet incinerator residue.
    Subtracting the incinerator residue from the total daily landfill tonnage
yields an average of 700 tons per day of waste being landfilled,, This value
compares reasonably well with the total annual landfill volume (945, 513 cu.
yards) when computed on a daily basis (3151. 7 cu.  yards) —  and converted
to tons  (630. 3) assuming 400 pounds equals one cubic yard.
    On this basis, the unit cost was $. 23 per  yard,  which in terms of tonnage
is $1, 15 per ton.  This is relatively inexpensive as  landfill operations go and
does not include the wet incinerator ash disposal.  Including this additional
landfill load,  the unit  cost drops to $. 66 per ton which is a remarkable figure.
    The disposal operations currently employ one general superintendent,
two superintendents,  two supervisors,  two weighmasters, six crane loaders,
seventy-two skilled furnace  operators,  and eighty-four laborers.   For the
latter two categories, 68 are assigned to the older incinerator whereas the
remaining  88 are  assigned to the more  modern facility.  The landfill site
manpower  requirements are staffed from the incinerator sites and are
not formally kept separate as a cost factor.  This fact contributes  significantly
to the very  low landfill disposal costs inasmuch as personnel costs for such
operations are approx;mately half of the total  costs.
— Assume a  300 day year.
                                      -59-

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                                TABLE  10

           REFUSE DISPOSAL DATA - QUANTITIES AND COSTS
DISPOSAL
LOCATION
#3 Incinerator





#4 Incinerator





Landfill








MATERIALS
RECEIVED
Mixed Refuse (Tons)
City
Private
Market Refuse
Street Dirt
Total
Mixed Refuse (Tons)
City
Private
Market Refuse
Street Dirt
Total
Mixed Refuse
(Cu Yds) LI
Street Dirt (Cu Yds)
Ashes (Cu Yds)
Bulky (Cu Yds)
Leaves (Cu Yds)
Mechanical Sweepers
(Cu Yds)
Total (Cu Yds)
QUANTITY

114,344
11,540
6,240
1,642
133,766

194,626
11,242
2,301
-
208,169

466,645
336,497
26,329
63,978
19,241

32,823
945,513
COST





670,636





1,056,147








213,584
UNIT COST





5.01





5.07








.23
II
  The city reported a collection of 93, 329 Tons.  This has been converted
  assuming that one yard equals approximately 400 pounds.
                                      -60-

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5.6;  Equipment Dcscri pLion
      The mixed refuse collection division of the Division of Sanitation in
Baltimore  currently utilizes  162 rear load packers and 2 front loaders.
Only 92 pieces of this equipment are  operated for mix< 1 residential
collection on any single collection day with the remaining vehicles being
used for street  cleaning activities, held in reserve for replacement of
damaged equipment,  and  in the shop for routine maintenance.  In addition,
a small proportion of this force is carried in the books but in reality is
set aside waiting to be  auctioned.  Two Dempster Dumpsters are operated
by the Sanitation Division in the neighborhood market areas. A limited
number of  open dump trucks  are also employed in the market area and for
other minor operations„
      The streets division also employs a relatively large amount of equip-
ment.  The Sanitation Division has 103  open dump trucks available for service
with four trucks being used for disposal activities,  another small number
being utilized by the mixed refuse division, and the remaining  dump trucks
are used by the street division for gang cleaning and Hokey Cart wastes.
For the remaining street  cleaning activities,  the division operates twenty-
five street sweepers  and  nine flushers.  Twenty-four leaf loaders clean
the streets of leaves  and  twigs in the Spring and Fall.
      The disposal iunction of the  division utilizes fifteen pieces of mobil
equipment.  At  the landfill sites six heavy pieces of equipment are operated
for excavation purposes.   There are  also five landfill  compactors employed
at these sites.  The incinerator residue is hauled to the landfills in four
large dump trucks.
      In addition to the collection and disposal fleet, the Sanitation
Division also  uses  a variety of other  vehicles, which  include: thirty-six
automobiles,  three pick-ups,  one  panel truck and three vans.  These
vehicles arc used by management  personnel and the supervisors who
patrol the collection districts of the city.  The Animal Shelter, which is
operated by the Division,  uses six paneled dog trucks in'their activities.
                                     '-61-

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5.6.1: Equipment Fif-ncing and Cost
      As discussed in the financial section, the Sanitation Division rents
their  vehicles from the Motor V.-hiclc and Mechanical Shops.  The actual
cost breakdown on various pieces  of equipment is shown in Table 11.  As
can be seen, the actual cost has a wide variance with respect to the average
cost for all pieces of equipment and is considerably less than the $5. 50
per truck-hour  charge for all equipment.
                               TABLE 11
           LIFETIME OPERATING COSTS FOR VARIOUS PIECES
                              OF  EQUIPMENT

Refuse Collection
.Load Packers & Chassis
Dempster Durnpste.r
Average
Refuse Disposal
Landfill Excavation Equipment
Compaction Equipment
Large Open Dump Truck
Average
Street
Lcirge Open JJump Trucks
Leaf Loader
Street Sweeper
Flusher
Average
Other Vehicles
Autos
Pick-ups
Panel Truck
Vans
Paneled Dog Trucks
Average
Total All Pieces
Number

162
2
164

6
5
4
15
..
99
24
25
9
157

36
3
1
3
6
49
386
Operating Cost
Per Hr. Per Item

$ 4.68)
5. 128
4.686

$ 8.747
7. 582
21.090
11.650

$ 2. 145
8.328
6. 739
11.005
4.330

$ . 101*
1.172*
1.012*
1.097'v
2.016*
.481
$ 4. 24
     * In term;- of cost per miK

     SOURCE: Central Garage Master Cost Listing, Report Date September 30,  1972
                                      -02-

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      Tht- basic  reason for  this cost difference is that the depreciation
schedule does not adequately reflect the cost of replacing old equipment.
Rather, a separate fund entitled Reserve for Life is established which is
a sinking fund for the replacement of depreciated equipment.   The sources
of revenue for this  fund are the allocated depreciation expense and the
excess  revenue from the rental of the equipment.  In reality a more
rigorously constructed depreciation  schedule would produce the same
results.
      Table 12 gives a further breakdown of the lifetime operating
expenses for  two different types of load-packers, based upon the  year in
which they were purchased.  For the first three years of operation the
operating cost within each class appears  relatively constant.   For vehicles
older than three years, however, the cost increases fairly substantially
as the vehicles presumably nec»' major repairs.  The  cost differential
between the two  types of load-packers basically reflects the difference
in the original purchase price and thus  the depreciation expense.

                                TABLE 12
          OPERATING  COST-/ PER HOUR FOR TWO CLASSES OF
                           LOADPACKERS,  1967-71
Year
Purchased
1967
1968
1969
1970
1971
Number
Vehicles
24
--
19
17
2
2 /
Cost 107-11 Loadpackers —
Per Hour Operated
5. 57
	
4. 92
4. 90
4.80
Number
Vehicles
2
20
4
14
13
Cost 108-11 Loadpackers
Per Hour Operated
4.01
4.37
3. 37
3.55
3.64
    i'Total Cost =
    2/
Gasoline, oil,  materials, insurance, tires, accident,
outside repair, depreciation, labor, and service charge.
    — 107-11 and 108-11 are two different makes of loadpackers.
      Source: Central Garage Master Cost Listing - Report Date September 30, 1972

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      Finally, data was provided on the average annual repair cost for
twenty load packers purchased in the Fiscal Year 1965-66.  These figures
reflect 11.o cost of labor and parts  to repair the vehicles and are presented
in Figure 7.
                 19'j5-66   1964-67 1967-68   1968-69  1969-70
                               Fiscal Year
      Source:  Chief,  Division of Motor Vehicle and Mechanical Shops
FIGURE 7:   AVERAGE ANNUAL REPAIR COSTS DETERMINED FROM
             THE HISTORY OF TWENTY LOAD PACKERS PURCHASED
             IN THE FISCAL YEAR 1965-66
                                    -b 1-

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      A comparison of the cost figures in Table 12 and Figure 7 would
not be a valid comparison.  The tv o illustrations are for two different data
sets and represent substantially different time horizons. Table 12
represents the operating costs at one moment in time whereas  Figure 7
represents the average costs over the lifetime of a vehicle.
5.6.?: Maintenance Policy
      The daily operating maintenance of the vehicles is performed at
the garages where the vehicles are kept.  Each truck is thoroughly washed
inside and out -when it returns to the garage at the end of the workday.
Gasoline and oil are also provided at these sites.
      Once a month each vehicle is inspected at the central garage for
any major mechanical defects. At  the same time a major lubrication is
performed on the  hydraulic system and most moving parts.  This once
a month  check-up also constitutes the major vehicle safety program em-
ployed by the city.  It is the opinion of the central garage chief that this
program is not  sufficient to deter major mechanical failures.   A more
complete daily servicing would be required  to lowej the number of major
mechanical repairs. All vehicles that incur major breakdowns are towed
into the central garage or private repair  shops.
5.6.3: Equipment Replacement Policies
      The Sanitation Division works closely with the Motor Vehicle and
Mechanical Shop Division when replacing existing rolling stock or expand-
ing the fleet.  The decision to replace existing vehicles is made by the
Chief of the Motor Vehicle and Mechanical Shops.   No elaborate procedures
are used to reach this decision. A very simple economic rationale is
employed: when the cost of repair exceeds the depreciated  value of the
vehicle,  it is replaced.  A five year economic life  is considered normal
with discarded vehicles  being sold at auctions.  The Chief of the Sani-
tation Division is  notified of the vehicles  needing replacement and he writes
specifications for the new equipment.  The specifications are delivered
to manufacturers  who must respond with  sealed bids.
                                    -65-

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     The decision to increase the size of the fleet is made by the Chief of the Sani
tation Division.  The expenditure for additional equipment must be appropriated
through the operating budget as a separate expenditure,  The same formal
bidding procedure is followed for this equipment.

5.7: Financial Aspects of the BaltimoreJSolid Waste^System
     The municipal solid waste system of Baltimore has a very unusual
method of funding.  There are two basic sources of funds:  General
Funds and Motor  Vehicle Revenues,  each of which is assigned to a
particular function within the system.  The General Fund finances mixed
refuse collection  and all disposal activities and is generated prirnaily
through property  taxes.  Motor Vehicle Revenues, on the other hand,
are used exclusively for street related activities, primarily the beat
patrol and gang sweeping operations.  The revenue of this fund is  derived
from state collected taxes, fees, and licenses related to highway
activities.
     The Division's budgetary process is, on the surface, not very complex.
Requests for upcoming budgetary needs are sent to all division heads at
approximately the beginning of October for the July 1 fiscal budget.  These
requests are returned, processed by the Accounting Department,  and
a preliminary budget is delivered to the  Division Chief by the first of
the year.  It is his responsibility to  develop the final Division budget
before it is sent  to the Director  of Public Works who approves  it before
submission to the Mayor and Board of Estimates.  It is interesting to
note that while the Division Chief is  responsible for developing both the
operating and capital budgets,  it is the operating budget which receives
the largest amount of attention.  The Division's rolling stock expenses,
both operating and replacement, are included in the operating budget,
therefore the  capital budget is very minor in most years.  Items included
in the capital  budget are generally limited to new disposal  sites or
disposal plants.   After the budget is approved by the Director of the
Department of Public Works it is sent to the Board of Estimates for final
approval before  submission to the City Council.
                                     -66-

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    In this section we identify each revenue source,  presenting historical
information wherever possible, including information on capital budget
financing.  Next, the level and types of expenditures  made from each
fund for each collection and disposal activity are examined.  Expenditures
are broken down in as much detail as was available and for presentation.

5.7.3: Sources of Revenue
    As Table 13  illustrates, the mix of funds flowing into the Division
of Sanitation's Operating  Budget over the past six or  seven years has
changed considerably.  Motor Vehicle Revenues now  play a dominant
role in the financing and  significantly supplement the City's General
Funds available to the Division.   As a percentage of the total Motor
Vehicle Revenues allocated to the city,  the Sanitation Division's share has
also increased considerably during this period.  During the same period
there have been only  two  capital budgets.  Both of these occurred in the
past two years (1971-72,  1972-73) and both were ior  disposal efforts.  A
discussion of the budget will be clearest,  however,  if eac : of the revenue
sources, General Funds,   Me,tor Vehicle Revenues,  Bonds,  and Subsidies/
Grants are individually discussed.
    General Fund
    The property tax is the backbone of the General Fund for the
Division of Sanitation.  As Table  14 illustrates,  the proportion of revenue
generated by other sources and allocated to the Division has been very
small.  These other revenues are basically charges to  private companies
for incinerator  use and income from the sale of animals by the animal
shelter.
                                     -67-

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 TABLE  13:
OPERATING BUDGETS BY FUNCTION AND SOURCE
OF FUNDS; 1967-73
Year
1972-73
1971-72
1970-71
1969-70
1968-69
1967-68
1966-67
General Fluids
Collection
Dollar
n
5,21 1 ,504
5,528,852
5,642,009
5,490,615
4,902,060
7,052,835
6,777,532
ft i>
1.2
1.3
1.4
1.5
1.5
2.3
2.5
Disposal
Dollar
2,274,659
2,323,383
1,874,234
1,967,836
1,567,781
1,548,556
1,333,088
%
.5
.6
.5
.5
.5
.5
.5
Total General
Fund Budget
• ^ f «**•) "» / ri
tio ,t iZ, mo
406,304,604
386,643,000
359,961,151
325,474,956
304,094,727
266,687,619
Motor Vehicle Funds
Collection
Dollar
6,705,722
6,103,898
5,790,409
5,73b,855
4,085,909
610,000
292,000

MVF
16.9
18.0
16.5
16.3
13.8
2.7
2.5
Total Motor
Vehicle Fond
39,480,791
33,771,539
34,882,252
35,116,485
29,423,028
22,184,517
11,364,898
1. Anticipated Budget Deficit of $741.715          ,
2. As a percentage of the total General Fund available to the City
3. As a percentage of the total Motor Vehicle Funds available to the City


SOURCE:  Baltimore Budget in Brief, Issues  1967-68 through 1972-73
 TABLE 14:
OPERATING REVENUE (OTHER  THAN PROPERTY TAX)
ALLOCATED TO SOLID WASTE COLLECTION AND
DISPOSAL WITHIN THE GENERAL FUND; 1969-71
Year
1970-71
1969-70
1968-69
Other
Revenues
176,000
99, 000
51,000
Total General
Fund Collection
and Disposal
7, 710, 000
7, 283, 000
6, 936, 000
Other Revenues/
as % of Total Frorr
the General Fund
2.3%
1 .4%
. 7%
      The tax base for the  city of Baltimore has grown very little over the
  past ten years and at the  same  time there has been a net emigration of
  the populace.   Table  15 illustrates the absolute level and rate of growth
                                         -6H-

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 TABLE 15:    ASSESSABLE BASE AND TAX RATE (196' to Fiscal 1963)

Year
1961
1962
1963
1964
1965
Fiscal 1967
Fiscal 1968
Fiscal 19(>9
Fiscal 1970
Fiscal 1971
Fiscal 1972
Fiscal 1973
ASM i.- jlj|<- }\..*e

Valviat ion
Z, 757, 866, 348
2,719. 056, 478
2, 757,224,628
2.808,508, 768
2,856, 747, 818
2, 912, 121, 718
2, 954, 411, 758
3,030,470, 188
3,062, 638,008
3,072,009, 978
3,097,243, 148
3. 116,051,078

Increase (Decrease)
Over Pritir Yr.  interesting to note that while this  pattern did not con-
tinue,  the amount of Motor Vehicle Revenues as a percentage of the total
operating budget hat, increased from 47 percent to 57 percent during this
period.
                                     -69-

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TABU'? 16: APPORTIONMENT OF GENERAL PROPERTY TAX FOR
t SANITATION AND WASTE REMOVAJ,
j Property Tax Rate±-'
Apportionment
1973
1972
1971
1970
1969
1968
. 188
. 198
. 192
. 168
.095
. 125
Apportionment of
V$l. 00 of Property
.032
.035
.036
.034
. 020
.028
each
Tax






— This means that 18.8 cents of the $5.86 Property Tax Rate is apportioned
  to the Sanitation Division in 1973.  This represents 3. 2% of total tax rate.
     Motor Vehicle Revenues
     The source of Motor Vehicle Funds are state collected taxes and fees
related to the use of motor highways,  including motor vehicle fuel  taxes,
titling fees,  and licensing fees. .Baltimore is currently allocated .17.5
percent of these fees by the State.  The city decides how it will
allocate these funds among its departments,  but they can be used only for
street related activities.  Prior to 1968-69 these funds did not contribute
to the funding of manual street cleaning activities.  However, on May 7, 1968,
the  Governor approved the enabling legislation for  such a transfer of funds.
Section 33, article  56 of the Annotated Code of Maryland now reads,  "The
monies distributed  to Baltimore city under the provisions of section  38A
shcj.ll be used. . . 3) to pay the costs incurred in other highway related
activities of such city (Baltimore)  in lighting highways, providing for storm water
drainage of said highways, and providing for street cleaning not to include
the cost of collection of garbage, trash, and  refuse. . . " Subsequently,  as
Table 13 indicated,  Baltimore City shifted a  large percentage of their
allocated Motor Vehicle Funds j.nto the street cleaning operation of the
Sanitation Division.
                                      -70-

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    Bonds

    For major capital projects, the Division of Sanitation relys on bonds

as a method of financing.  Prior to 1971-72 there was no capital budget.

However, in the past fiscal year and in the current fiscal year there have

been capital projects to  repair  and modernize existing disposal sites and

acquire additional landfills.   Last year (1971) a six million dollar capital

budget based on a voter-approved  bond issue was  included in the Division

of Sanitation's  tota1  budget.  At this time no bonds have  yet been sold.

    For the current fiscal year (1972-73) the appropriated capital budget

was 4. 6 million dollars.   The residents of Baltimore  approved the

following  projects by a vote of 107, 588 to 30, 368 on November 7, 1972:

     1.       Resource Recovery Facility - to recover iron and
             glass from the residue of the incineration pro-
             cess.  The recovered material will be used by  the
             city  or will be sold	   $1,000, 000
    2.       Northwest  Transfer Station - for more efficient
             and economical use of collection crews and trucks
             working in the northwest section of the city.   Now
             each filled truck must travel across town to be
             emptied, and then return.  TransportatJ on^of re-
             fuse from the Transfer Station to its destination
             will be by large hauling truck or by train.
             Scheduled for funding in Fiscal  1973	  $1,500,000

    3.       Pennington Avenue Landfill - to  replace  the
             now filled Reedbird Landfill and the  Bowley's
             Lane and Cold Spring Landfills  which are near
             capacity, Scheduled for funding in Fiscal 1973	  $1, 700, 000

    4.       Demolition Debris Landfill - Private haulers
             will pay  a fee to dispose  of their demolition
             debris here.  The fees should cover operating
             costs.   Scheduled  for funding in Fiscal 1973	  $  400,000
    All bonds issued by  the Dc-partmc nt of Public Works are general

obligation is.sues.
                                     -11-

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    Subsidies /Grants

    The final source of funds involves Federal and State grants to the
city.   The Environmental Protection Agency recently awarded Baltimore
a six million dollar demonstration grant for the construction of a new
pyrolysis disposal plant.   The balance of the cost of construction,
approximately $7-8 million will be shared by the Maryland Environmental
Service and the city.   The city plans to fund its share of the project from
internal sources.   Revenue gained from the sale of Friendship Airport
to the  state is one possible source of funds.  This money is unallocated and
goes into the Mayor and City Council Real Property Account.   The
pyrolysis plant is expected to be completed by 1975 or 1976 and will be
capable of handling 1, 000 tons of waste per day.
r>  7 . ?:  Expenditures
    The expenditures of the Division of Sanitation are monitored  by means
of regular monthly accounting  statements distributed to each superintendent
within  the Division.  There are three different levels of this report, each
describing total expenditures  at varying degrees  of detail.  The level I
report merely describes  the total expenditures by the division for the
month.  The level II report breaks th<.  se expenses down by the activity
performed and major  expense  categories under this heading.  For solid
waste  collection  activities operating under the General Fund, the level II
report would include mixed refuse collection, market-jail refuse collection,
ashes, bulky trash, waste oils and grease,  garage properties,  and the
repair shop.  A similar breakdown is  available for street collection
activities.  The expenses broken out correspond to those shown in
Table  17.  The major expense items for both collection and disposal
are the direct and indirect wage expense and contractual services.  A
more complete discussion of  these accounts is presented later.   The final
accounting report, level  III,  records  all expenditures made by the department
in the  past month.  These records are backed by the receipts of each
expenditure  to ixccount for all  cash flow.

                                       -12-

-------
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                                                            -73-

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     The- expenses  of the collection and disposal units are significantly
different.  To more adequately define th- expenditures for both collection
and disposal,  each activity will  be separately discussed,
     Collection Activities
    As Table 17 indicates, the major item  of expense for both mixed
refuse collection and street cleaning  is the  direct wage expense.  For street
cleaning the wages comprise  76-77 percent  of the total budget.  The
comparable figure for mixed  refuse collection is only slightly less  at approxi-
mately 70  percent.  An interesting fact is noticed when the total wage bill
for collection activities is compared  over the years.  As Table  18
indicatc-s,  street cleaning (Motor Vehicle Funds) now reprer-ents a  larger
portion of  the total wage bill  than mixed collection.
                              TABLE 18
                     TOTAL PERSONNEL  COST FOR
                  ACTIVITIES SPLIT BY COLLECTION
                      SOURCE OF FUNDS, 1969-73
Year
1973
197Z
1971
1970
1969
Type of
Fund
General
Motor Vehicle
General
Motor Vehicle
General
Motor Vehicle-
General
Mo* or Vehicle
Gcnernl
Motor Vehicle
Salaries and
\Vat;e8
4.094,997
5, 135,519
•1,038, 956
4,453,668
3.9.21.850
4.538.401
3,866.230
-1.313,884
3.320,359
3.191,901
Other Person-
nel Costa
579.368
706,796
483, 146
51Z.700
578.209
567,738
498,270
518,231
432,051
392.766
Total Wage
Bill
. 4,674,365
5,842,335
4,522, 102
5, 166,368
4.500,059
5, 106.13')
4,364,500
4,832,115
3,752,410
3,584,667
Fund %
of Total
44.4%
55.6
46.7°/i
53.3
4i..8%
5i.2
47.5% .
52.5
51.1%
48.9
                                       -74-

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     Other Personnel Costs are also a major segment of the operating
budget for each activity,  running well in excess of half a million dollars
for each of the last three years.   The Other Personnel Costs include
payments of Federal Insurance Contributions Act (F.I. C.A. ), Retirement,
Health Insurance, Workmen's Compensation,  and Health and Welfare.
One particularly interesting component of this  total is the payment for
workmen's compensation which has averaged about 30 percent above the
Division's allocated budget,,  As Table 17 indicates,  the Division of  '
Sanitation has made payments for workmen's compensation and  hospital-
ization which have aveiaged approximately 30  percent of the  city's total
expense  for these items for all employees.  At the same time, the Division
employs only 1, 500 of approximately 37, 000 full and part-time city employees.
TABLE 19:
WORKMEN'S COMPENSATION EXPENSES AND HOSPITALIZATION
PAYMENTS FOR DIVISION OF SANITATION
Year
1971
1972

Activity
Collection
Dispo^-al
Collection
Disposal
Amount
Paid
Workmen's
Compensation
168,400
30, 679
225,043
39, 130
Amount
Paid
Hospitali-
zation
48, 007
16,251
74,520
16, 787
Total
Each
Division
216,407
46,930
299,563
55,917
Total
Sanitation
Dept.
263,337

355,480

Total City
Expense
Workmen's
Compensation
848,691

1,095,912

    SOURCE: Workmen's Compensation Officer,  City Hospital of Baltimore

     The major portion of the contractual service expenditure is paid to
 the Motor Vehicle and Mechanical Shops.  The  Division of Sanitation pur-
 chases the rolling stock and then gives the  vehicles to the shops for main-
 tenance,  repair and replacement.  The Division then rents the equipment
 from the  garage at a set rate,  currently $5. 50  per truck-hour.  A
 breakdown of the  items which compose this rate and their share of this
 rate is shown in Figure 8.  Depreciation accounts for approximately 50 per-
 cent of the total rental cost.  The current depreciation period for the collection
                                     -75-

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vehicles is six years.  However,  within the past year the depreciation
period was shifted from an eight year schedule. Straight-line depreciation
is used as there is no financi.il incentive to employ rapid depreciation
schedules.  The accumulated depreciation  expense is placed in a sinking
fund for replacement of vehicles.  The decision to replace existing vehicles
is made by the Chief of the Motor Vehicle and Mechanical Shops.
       Insurance -	
                             Material and
                          labor for repairs
                                28. 9%
                     Depreciation (6 yrs
                          47. 9%
                                                   Gas and Oil
                                                    Tire Cost
                                 Overhead
    FIGURE 8:
BREAKDOWN OF THE MOTOR VEHICLE RENTAL
CHARGE BY EXPENSES
     The remaining expenditure categories are very minor for the collection
                                                i
 sector of the Division of Sanitation.   However, a fact should be noted con-
 cerning the expenditures for additional equipment.  A decision to increase
 the size of the existing fleet is made by the Chief of the Sanitation Division
 and the expenditure for these vehicles is appropriated and made through
 the operating budget.   Thus, there are no capital expenditures as  there
 is no capital budget for the  Division.  Rather, what could be considered
 capital expenditures for  additional rolling stock  are contained in the annual
 operating  budget and expensed  as  operating costs.
                                     -76-

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     One final item of information is the surplus or deficit of each budget.
In Table 20 these figures are presented for each year since 1967 by the
type of fund.  Interestingly, the General Fund budget generally runs a
deficit while the Motor Vehicle Revenue budget  has never been overrun.
The last columns present the total surplus or deficit for the entire collection
department.  Motor Vehicle Revenue cannc t be  used  to eliminate any
General Fund deficit.  Any surplus is  transferred back to the  general
highway  Motor Vehicle fund for reallocation.
     Disposal
     The disposal phase of Baltimore's solid waste management system
is the  least expensive phase of the operation. Referring back to Table 13,
the allocated budget for the current fiscal year  is $Z, 274, 659,  representing
16 percent of the total solid waste budget.
     A  breakdown of annual expenses by the  type of disposal activity is
presented in Table 21.  An examination of this table presents an
interesting picture of the disposal activities.  The only  disposal activity
which  currently has debt service is incinerator  §4.  The large  increase  in
this  value for 1971-72 results from the $6, 000,000 capital expenditure
for repairing and modernizing the incinerator.
     The direct wage expense is a smaller percentage of the operating budget
for disposal activities than for  collection activities.  For the past three
years, the direct wage expense has averaged approximately 60 percent for  the
disposal operating budget.  This  is considerably less than the 70-75 percent
direct labor expense in either of the two collection functions.
     The contractual expenses for the two incinerators  differ  significantly
for all three years.  However,  the #3  incinerator also  has a landfill on the
grounds, which explains the magnitude of this difference. For fiscal
year 1970-71,  the cost of renting motor vehicles alone was $2,452 for
incinerator #3 and $97, 228 for  incinerator //4.  The latter figure depicts
the cost  of transporting the residue from incinerator //4 t,o a landfill.
                                      -77-

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W
TABLE 20
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-------
     The demolition landfill was originally set up to handle all construction

waste by-products.  It should be self-supporting but, as seen in Table 21,

this has not been the case.
                                    Table 21
                    ANNUAL EXPENDITURES FOR WASTE
                    DISPOSAL ACTIVITIES BY DISPOSAL
                OPERATION AND GENERAL COST ACCOUNTS,
                                    1970 - 72
Year
1971-72


1970-71



1969-70



Disposal
Operation
!l 3 lac .
£•: Inc.
Landfill
Pom. Landfill
#3 Inc.
V4 Inc.
Landfill
Dem. Landf.JI
13 Ir.c .
i 4 (nc .
Landfill
Dem. Landfill
Salaries
£<
Wages
SOB, 5-45
593,409
116.600
18,624
514,533
556,380
98,688
16,006
483,854
536,089
93,8<,0
5.1M
Other Per-
sonnel Costs
87 ..483
97,494
14,381
Z.460
90,043
78,949
11,574
1,707
62,307'.
55,758
12,027
502
Contractual
Services
16,723
175,867
72, 193
30,941
18,641
154.313
80,604
29,834
13,793
116,72-!
100, 1C
10,64i
Materials
&
Supplies
• 17,690
37,283
48
1.205
20,263
38,667
-
314
16.522
29,918
19
166
Equipment
Replacement
1.879
-
-
15,064
89
-
-
117
3,686
-
•
Equipment
Additional
113
67,163
-
27
-
14,978
-
.
-
-
-
Debt
Service
.
480.582
-
.
108,938
-
-
„
183,938
-
-
Total
632,438
1,451,7°3
203,222
53,230
658,571
937,341
205,844
47,361
576,593
926,113
206,040
16,424
  1) Deino. tion Landfill

  SOURCL: Level II Accounting statements for June 30. 1970-71-72.
                                         -79-

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 5.8:   Different Views of the Baltimore Solid Waste Management System
    A variety of personnel who represent different i?iferest groups in
 Baltimore were interviewed, and their perspectives of the general solid
 waste management system were found to  be fairly uniform.  Different
 emphasis, however,  was fouru.1 for each group on the  variety of solid waste
 management issues of importance within  the city.  For the most part,
 interviews were internal to the city government.   Several  important
 factors were  uncovered.  Two  groups external to the  city government,
but representing important viewpoints were AFSCME  Local 44 and the
 Women's Civic League.
 5.0.];  Groups Internal to the Baltimore Government
     Department of Public. Works
     The Department of Public  Works has the ultimate responsibility for
 the collection and disposal of solid waste.  At the  same time,  however, it
 is also responsible for the maintenance of many other city services, and
 consequently  the Sanitation Division represents only a small fraction of
 its total responsibilities.
     However, since the collection  and disposal of solid waste is an issue
 in the city, considerable time and effort  have been devoted to these problems
 by members of the Public Works'  senior  staff.   These thrusts are not
 directed at the operational levels as  these tasks are the responsibility
 of the various division heads that affect solid waste management activities.
 Consequently, the  day-to-day picture of solid waste management activities
 appear to be  of minor  interest to upper-level management.
     The major interest of the Department of Public Works is to secure
 funding for solid waste management activities.   There has been remarkable
 success in this endeavor.  The most immediate event was the successful
 effort to fund a new disposal site by principally external sources.  This
 facility is estimated to cost $14 m  Llion dollars, with $6 million being
 supplied by the Environmental Protection Agency  and $4 -million coming
                                      -30-

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from state fund.-..  The remainder will corne from Hie Mayor and City
Real Property Account.  Additionally,  the new disposal facility will have
an offsetting source of income,  because the w.i'.te will be used to supply
steam to the local gas company.
     Of comparable importance was  the apparent ability to secure state
funds (Motor Vehicle  revenues) to support the street cleaning activities
in the city.   This event is  somewhat less clear because  the  Motor Vehicle
revenue was an existing fund soxirce of the  Sanitation Division prior to the
year in which the billing procedure was changed.  However, it is notable
that, while  this revenue source doubled for the city as a whole between
FY 1 968-) 969  and FY 1969-1970,  the  share for sanitation activities
(street cleaning) rose by a factor of about six.  At the same time, the
city's  sanitation budget dropped from in excess of $7 million to about
$5 million.  Since that time city support ff activities related to solid
waste collection have remained essentially constant,  whereas State support
for street cleaning has risen by almost $2. 5 million.
     The Department of Public  Works  is now considering  several other
projects related to solid waste management.   Of paramount  interest is the
Regional Solid Waste  Management Plan which  must be submitted to the State
by July 1  of 1973.  In view of the historical difficulties of disposal site
procurement and the recent disposal site windfall, the city must take care
during the negotiations that will produce this document.   Concurrently,
the Department of Public Works is planning for a transfer station located
in the proximity of the Northwest sector.  An  installation of this type will
reduce  the travel time for  collection vehicles  working that area and
respectable cost savings are expected.  The city is also exploring
recycling technology as another means to defray costs, but implementation
is not viewed as immediately probable.
     Division  of .Sanitation
     The Division of Sanitation  has the specific responsibility for  the
collection and  disposal of the solid waste generated in the city.   There are
                                       -81-

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a variety of problems that the Chief of the Division of Sanitation has
st.vtcd as importa; t.   Foremost among  these  is the observed shift of
the waste source from mixed residential  to vagrant (street) wastes.
The Chief feels that the people of the city are not responding to the needs
of the division by proper containeri?;ation and storage methods and are, in
fact,  becoming more casual in their attitudes regarding these points.   On
the statement that "EPA is considering major technical assistance for
those cities that. . . ", his response indicated  that a "program to educate
residents" is what is needed.  This statement has  some merit, as this
viewpoint was  reiterated by other interviewees.  In support of this conclusion,
it was offered  that the residents have far fewer storage containers (40
twenty-gallon cans per sixty-dwelling units) than were required.   In view
of the prescribed ordinances, he was asked if the  maximum of 4 twenty-gallon
container/dwelling unit rule was observed.  The response was "no. "
To be effective,  his personnel arc informally instructed to pick up waste
stored in whatever container is  used.  To summari/.e this point,  the
management of the Division of Sanitation feels that the improper  storage
of solid waste  result's directly in the rise of vagrant waste and that this
critical  problem requires a solution.
     A second problem area that was stressed by the Division of Sanitation
was the rising incidence of absenteeism, turnover, and abuse of Workmen's
Compensation  by personnel in the mixed  residential collection function.
The first two difficxilties are not uncommon in waste collection activities,
while the "Workmen's  Compensation abuse appears to be  a new problem.
Additionally,  it was stated that the  "task" incentive system was required
to keep personnel reasonably  satisfied.   An additional policy is that the
mixed residential refuse collection has priority, thus any lack of personnel
to perform this function is made up from the  street sweeping personnel.
     During the course of case  study interviews, it was determined that
the staff requirement for street sweeping activities was  very large.   This
fact suggested that the city had accepted  the roK  of "employer of last
                                      -K2-

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resort" and public job  support (PJS) was being practiced.  When this
issue was approached,  the Chief of the Sanitation Division said that this
was not the c   >c and the kirge staff was required to maintain an  acceptable
level  of cleanliness in  the streets,  In support of the question on PJS he
also said that the strff performing the street cleaning operation was being
cut back by attrition and that there  were now 200 less personnel  than at
the beginning of the year.
    This condition suggested  that there may be future problems  with the
union representing the  blue collar workers.   However,  questioning along
this line revealed that  this was not  so,  as union  officials were realistic
about staffing and budget issues. In fact,  it was stated that there was an
excellent working agreement with the union.  This arrangement is further
supported by the real grievance procedure in operation.  Although there
is a formal procedure,  this is not generally used and matters  of involuntary
separation of employees are resolved  between appropriate union and sanitation
personnel.  The price  that the city  apparently must pay for the flexibility
is that staff reductions are performed by attrition.
    The Division of Sanitation currently recognizes three pressures
which affect its operations.  The city Department of Health,  by its ruling
on plastic storage containers,  appears to  have contributed to the rise of
street waste.  Although this factor  is not regarded  as the principal cause
of street waste,  the Division is maintaining  a  low-key dialogue with the
Department of Health to find a solution to  the ban on plastic containers.
    A second pressure is the  aggregate of the surrounding counties which
have forced Baltimore  to solve its disposal problems within  the city
limits.
    A third and very significant pressure is the financial process  within
the Department of Public Works. It appears that the Division  of Sanitation
is given a budget limit  prior to submission of  their  budget estimates.   This
constrain!  1171 plies that priority items  receive funding and other problems
are set aside for the following years.   This  situation doe's not  allow for

-------
flexibility and is a deterrent to innovative approaches to improve the
level  of scrvi e and maintain costs.
    Motor Vehicle and Mechanical Shops
    The purpose of the Division of Motor Vehicle and Mechanical Shops is
to maintain existing city  equipment and replace items v%'hen necessary.
The city owns about 2500 pieces of equipment, of which about 380 are
assigned to the Sanitation Division.
    There are two problems  regarding the  sanitation operation that are
of particular interest to the Division of Motor Vehicle and Mechanical
Shops.  Of prime concern is the depreciation schedule for collection vehicles
of 72  months as compared to  the real equipment lifetime of approximately
60 months.   This problem is  particularly important for the packer  vehicles.
The Division is currently restructuring the depreciation schedule to
reflect more realistic equipment lifetimes.
    The second problem is the treatment that the vehicles receive  at
the "lands of their operators.   It is felt that the  equipment facr s  premature
failure because of the lack  of adequate training  and the careless attitudes
of the drivers and the helpers.   There is no apparent strategy planned to
ameliorate  this situation.
    Training Officer. Department of Public Works
    The training  provided for personnel within  the Division of Sanitation
has two major thrusts,  neither  of which is directly related to job safety.
    There are supervisory training programs given to supervisory
personnel to teach them the basic management  skills required for the job.
These ;>re said  to be 20-hour courses  given off-the-job but during working
hours.  Somewhat related to this effort was an  adult education program that
was provided for  minority personnel to enable them to acquire the  reading
proficiency required to take the Civil Service examination for a supervisory
job.
                                      -84-

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     The second major training program is administered at the skilled
and. unskilJ.d levels.  This is a skills -or irnled effort and  provides information
required for the proper and safe operation of the different equipment
utilized by the Division of Sanitation.
     Personal safety is emphasised in neither of these programs although
It is felt that proper equipment operation is,  by definition,  safe.  This
may not be,  as is reflected by the rising costs  of Workmen's Compensation.
It was reported that the Department of Public Works has been authorized
a Safety Officer position but that it has not been filled and this is felt to-
be a. problem.
     Safety Director.  City of Baltimore
     The Safety Director of the city considers the waste collection effort
to be very unsafe.   He '."eels no real safety devices  are  provided on the
city's  equipment and that cost constraints prohibit  the Division from
purchasing safer equipment.   To dramatize the need for such equipment,
he pointed out  that a manufacturing concern wculd be closed immediately
if they operated a device similar to the swinging gate on rear loaders
without providing safety features to the workers.
     One provision which they have tried several times  to have implemented
by the Division is for all workers to wear safety shoes.  This would at
least provide protection to the workers' feet.  Cost constraints, on both
the  Division  and workers, have  prevented this proposal from gaining
acceptance.  Their  general impression of the Division is that safety and
associated costs are traded off against cost pressures,  continually forcing
safety factors  to be neglected.
     Department of Health
     The Department of Public Health has  two main interests  in solid waste
management activities.   The first of these is the method by which  waste is
stored for collection.  The second relates to  aspects of  disposal.
                                      -85-

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    In 1957, it was demonstrated that rodents could chew through the
walls of plastic  garbage containers being marketed.  Since rat problems
are of prime concern,  such containers were banned.   The Department of
Health currently maintains a laboratory  to test different  plastic containers
as they appear on the market.  Field tests are also performed.  It was
stated tha'. no containers have passed either test.  The conclusion  is that no
plastic storage container is deemed impervious to hungry rats.  This
result may be biased,  since test areas are  cleaned up and the subsequent
reduction in the food supply forces  the rats tc attack the  plastic.
    For  the same  reason,  the use of plastic bags as  the  primary storage
container is also banned.  The exception to this rule  is that plastic bags
can be used as liners for rnctal containers.  This it not widely practiced.
    The  head of the Department of Health is aware that the no-plastic ban
is impacting the solid waste management system, and he. maintains some
contact with the chief of the Division of Sanitation. This  has yet to be
fruitful.   However, he  has stated that the Department is  open to any
suggestion that will satisfy the rat-proof requirement.
    The second concern of the Department  of Health relates  to pollutants
airising from disposal practices.  In particular, there is  some concern
over the disposal of chlorinated hydrocarbons as these materials are
being found in increasing quantities  in solid waste.  A specific item
mentioned was the transparent meat containers that are now being used with
increasing frequency by chain stores. These trays are said to be fabricated
from polyvinylchloride which, when burned, gives rise to chlorine
radicals  in the combustion products. Similarly,  if landfill is used,
there is  some concern over the biodegradability of this material.   The
Department of Health has not yet acted on these problems.
5.8.Z:   Gr< -ps External to the Baltimore  Government
    Representatives of (wo groups were interviewed for  their views
of solid waste management activities in  Baltimore. AFS,CME Local 44
                                      _P6-

-------
provided necessary information from the union's perspective  and the
Women's Civic  League was contacted for the nonpartisan citizen
perspective.
    AFSCME Local 44
    As suggested in the section dismissing the view of the Sanitation
Division,  there is a good working arrangement between the  city and the
union.  This is  a matter of convenience for both, as there is considerable
give-and-take on both sides.   This may be a result of the youth  of the
agreement as well as  the fact that the principals of both groups  worked
their  way up through the same  ranks.
    Both the Sanitation Division and the union  share several opinions
regarding the operation.  Significantly, the union also claims  that public
job support is not . n issue and the current staff is required for  the variety
of collection and disposal activities.  Additionally, however, it  was stated
that prior to the loss by attrition of several hundred laborers, the  system
was about 20 percent overstaffed,   The reasons for this condition were
said to be the existence of the spoil system (patronage of sorts)  and the
problem with compensation for absenteeism.
    The union  was asked to  comment on the  "task" incentive system that
is currently being utilized in the mixed refuse  collection function.  It was
stated that this  incentive  is necessary due to the arduous nature of the
job and that without such  an  incentive, staffing problems would increase.
    Absenteeism and  turnover were discussed as issues.   The union feels
these problems have roots in several factors,  the principal one  being the
difficulty of the work.  Of comparable importance is  that many workers
have another job in addition  to  solid waste collection and that this is very
tiresome over  long periods of time.
    There are two immediate problems that the union feels are  important.
Primarily,  there is the goal to increase the  net wages of their constituents
by persuading the city to finance a greater portion of the retirement fund
payments.   This would result in a net increase of about 10  percent in the
                                     -87-

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take-horn i  pay of a worker.  A second, factor which is disturbing to the
union is  the lack of safety training provided to personnel by the city.  It
is felt that the high accident rate stems from this neglect and could be
significantly reduced with proper safety programs.  Additionally, it is
felt that  the condition of the transportation equipment is poor which
contributes to this problem.
     Women's Civic League
     The Women's Civic League has had an ongoing interest in the solid
waste management activities of Baltimore for over sixty years.  Of
particular  interest to this organization is  street appearance,  disposal
problems,  and recycling efforts.
     Of significance is Die fact that the League shares the opinion of
the Division of Sanitation regarding citizen attitudes.  It was  stated that
public attitude has been on the decline and that this fact is responsible for
the rise  in street litter.  It was suggested that the high level  of service
offered in  some  sectors of the city was a contributing factor.  For  example,
the propei- storage of waste is not encouraged if the city is willing to
cleanup people's thoughtless  discards.  Similarly, the shifting roles of
packaging  technology and the rise in concentration of carry-out food
establishments have  contributed to the problem.  Lastly,  it is felt that the
city is too lax in enforcement of existing litter laws and that such action
would help reverse the trend of rising street litter.
     The question of the use of plastic storage containers  was discussed,
and the League is in favor  of promoting their use.  The reason for this
opinion is  that plastic containers are far more durable and will, therefore,
require  less frequent replacement.  The League is also aware of the fact
that th<"'To  is an insufficient number of containers serving the needs of
the city.
     Another interest of the Women's Civic Leagxie is the concept of
recycling.  Their opinion is that this practice represents the most  sound

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disposal policy, and they arc attempting to encourage its implementation.
Several problems have been observed,  again related to citizen attitudes.
Primarily,  it has been found that many citizens are not willing to expend
any effort to sort and  transport the waste fractions to the recycling
centers.  It is felt that there is no immediate solution to  this problem.   Of equal
importance is  the fact that recycling centers have been targets of vandals,
and at least one center was shut down because of extensive damage.
     The League has always been aware of the disposal problem.  Although
it does not appear to have significant impact  on the operations of disposal,
it has been helpful to the  city by advertising the disposal problem.
The  most recent solution, the pyrolysis machine, is felt  to be a milestone
and is an attractive approach because of the  energy recovery aspect.
                                      -39-

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APPENDICES
       -90-

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APPENDIX A: BALTIMORE CITY SANITATION CODE
                       -91-

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        REPRINT
           of
       ARTICLE 23
           of
THE BALTIMORE CITY CODE

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731
ARTICI.I; 23
                         Article  23
                          SANITATION
  1. Duties
  2. Collcc lion of .v.hcs.
  3. G.iib.igc and mixed refuse;
     rcc( plat Irs.
  4. Same; li.mdlin;;
  5. Same; col!( c tion
  6. Same; definitions.
  7. Same; other mallei.
  8. Kcfptac' 's on collection
     days.
  9. Ncjjlcrt of duty.
  10. Penalty pro\ isiom
  11. Fees for '•ollretion of refuse.

             Markets

  12. Collection of lefusc.
          13.  Provisions.

                   .- Refuse
          14.  Unlawful to leave.
          15.  Burning.
                    Vehicles
          16.  Dead animals.
          17.  Coverings.
          18.  Construction.
          19.  Drivers, employees.
          20.  Loads.
          21.  Penalty provisions.
          22.  Private vehicles

                     Water
          23.  Flushing streets.
                             Engineer
City Code,  1893, art '18, sec. 187.  1927, ait.  4-1, sec. 3;  1950, art. 31, sec. 1.
              Orel. 6, Feb. 21, 1882; Orel. 21, Apri! G, 1887;
                 Ord. 478, 1909-10; Old 402, 1948-49.
1.  Duties.
  The Sanitary Engineer shall liavc  charge of the following  serv-
ices in  so fa- as such  sen-ices or any  of them  are  authorized or
required lo be done by the City;
  I.  The denning of  the public sticcts, lanes, alleys and markets;
  2.  The collection and removal  of ashes,  garbage, rubbish  and
      street diit;
  3.  Such other  municipal  services as may  be assigned  to the
      Bureau of Sanitation  by the  Director of Public Works  from
      time to lime.
  Nothing in this section shall  be construed  to  require the Sani-
tary Engineer lo remove snow  or  ice  from  the  sidewalks binding
on school or pan. properties.
  Jialtinioic v. H.nnpton Court Co., 120 Md.  311.
City Code, 1927, ail.  -11, sec. 4; 1950,  art. 31, see. 2. Ord. 55, 1915-16;
          Ord. &55, 1919-50, sec.  t;Oid  578, 1952-53,  sec. 2(a).
2.  Collection  of ashes.
  (a)  I)tilii'\.  it  .skill be the dul) of the Sanitary Engineer  to
collect all  asln s fumi duelling IIOHM'.S,  apartment houses and  tene-
ment houses,  not CM reding the  contents of sixteen ten gallon con-
taineis  pet wick fiom each  such house,  as heieinaftcr provided.
                                         -93-

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                           SANITATION                        735


The aOi contents of eight  ten-gallon containers  shall be collected
from each dwelling  house,  ajiartn. nl house or tcncrw  it house on
cacli of two dill'eicnt din1; dining each \\eck, except when a rcgulai
collection day falls on a holiday and no collection is made on  lliat
day, and in tlial event, (lie ash contents of sixteen ten-gallon  con-
tainers shall  he collected on  the next  regular collection day.  Foi
the purpose of this section  the  word  "week"  shall be taken  to
mean  "MoncHy  to  Sitiifdiy.  both  inclusive,    in each calendar
\\eek."  \ViK.ii  t'if. IKxt regular collection day fa!!--, in the following
calendar \\ecl-, as herein defined,  the aggregate (|uantity to he col-
lected  in  said following  week shall he.  the  ash  contents of twenty-
four ten-gallon containers, the first collection to he the contents  of
sixtee,  containers and the  second collection to he  the  contents  of
eight lonlainei:.  l'io\idcd, however, that it shall not be the duty
of the  Sanitaiy Enj'inccr to collect any ashes from any  place other
than a dwelling house, an apartment hou.se or a tenement house

   (b)   Receptacles.  All ashes which  are to be collected  by the
Sanitaiy Engineer shall he  placed in separate receptacles made  of
metal  or ollu-i  durable material  not affected by  weather condi-
tions, with handles  and close-fitting Covers, having a  capacity  of
not less than three galloi s nor more  than ten gallons, and shall be
so constructed  that the contents may be removed therefrom easily
and without delay.

  Baltimore- v. Hampton Court  Co., 126 Md  341.
        City Code, 1930, art. 31, see. 3. Ord. 955, 1919-50, sec. 5.

3.  Garbage anil mi:;ed  refuse; receptacles.

  Occupants of  dwelling houses, proprietors of boarding  houses,
hotels, restaurants and other p'aces  where garbage or mixed refuse
is accumulated,  and owners, agents and occupants- of  apartment
or tenement houses shall provide for  the  vise of such premises a
sufficient  number of icceptacles to contain  all garbage  or  mixed
refuse which may  accumulate  on  said premises during  the  usual
interval between the collections of garbage or mixed refuse there-
from, and shiill  keep such receptacles at all  time in good repair.
Each receptacle  shall be  made  of metal or other durable material
not affected by \\eather  conditions, with handles and  close-fitting
covers, having  a  capacity of not less than three nor more than  ten
gallons if g.nhage  only  is  placed theieiu,  and not  more than
twenty  gallons if mixed  icfmc, as hereinafter defined,  is placed
theicm, and shall be so con>tiucted that the contents  may  be  re-
moved theiefroiu easily and uithout delay.
                                       -94-

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 736                        AIUICLE  23
       C^ty Cod.-, 1879, art. 23, -,tc 92; 1393, art. -18, src. 189; 1927,
         art. 41, scr. 8;  1950, ::rl. 31, sec. 4. Ore).  138, 1915-15;
           Ore'. 551, 1918-19, c
placed in such position as to be easily accessible  to the collector, or
in such  mrtnnei  and at  such time  or times as may be  designated
by  the Sanitaiy Engineei. All  garbage  and mixed  refuse shall,, at
all  timca, be kept as fiec from dishuater and as dry as practicable.

         City Code 1950, art. 31, sec. 5. Ord. 955, 19-19-50, sec. 7 ;
              Ord. 578, 1952-53, sec. 5; Ord. C72, 19C5-6G.

5.  Same; col!;< tu»is. The  alxn.c limit.ilions of eight twenty-gallon
containeis  pei  \veek or four twenty-gallon containers per  collection*
day may be exceeded by the Sanitaiy Engineci for ceitain multiple-
                                         -95-

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                           SANITATION                        737


family structuies, other than apailincnt structuics  originally built
as apaitmcnt .structure-?, provided he is authored to do so by the
Board of  Estimates which "hall base such  authorization upon con-
sdcralion of jjiiblic health, safety and welfare.
        City Cuuc, 1S27, .in, •! {,!...<.. I>, 5350, ml. "3, sec. C. OK'.
             564, IS 18  1?, n-r. 9C; Ord. 9:.5, 19-19-50, sec. 8.

6.  Same; definitions.
   (a)  Garbage. The term "garbage" as  used in this Article shall
be held to include every accumulation of animal, fruit or vegetable
food  waste gcr.ciatcd by or resulting from  the decay,  deterioration,
storage, preparation or handling  of animal  and  vegetable matter
in any place or at any point where  food is prepared  or served for
human consumption,  including all kitchen and dining refuse pro-
duced by households,  hotels, restaurants, lunch  rooms,  clubs, hos-
pitals or any other source whatsoever existing in Baltimore City.

   (b)  Mixed  refuse.  The term "mixed  refuse" shall  be held to
include garbage a; herein defined, mingled with  any one or more
of the  following:  paper,  pasteboard,  rags,  mattresses,  furniture,
clothing,  shoes,  rubbers, leather, carpets, broken  glass,  crockery,
bottles, str.v.v, excelsior, metal, packing boxes and  barrels, broken
parts thereof, tin cans, Christmas trees, leaves  and grass cuttings.
        City Code, 1927, art. -14, sec. 10; 1950, art. 31, sec. 7. Ord.
             564, 1918-19, sec. 9r5; Ord. 955, 1949-50, sec. 9.

7.  Same; other matter.
   It shall be unlawful  to place or cause to be placed with garbage,
or mixed  refuse, any ashes, plaster, yard or garden dirt, and where
such  mixture is found in any receptacle, it shall be  the duty of the
occupant  of the pn  iviscs properly  to  scpaiate  the ashes, plaster,
yard or garden dirt from the other contents.
           City Codr, 1950, art. 31, sec. 8.  Ord. 473, 1948-49.
8.  Receptacles on  collection days.
   It  shall  not be lawful for any  person or  persons to have, keep
or maintain upon any sticet, lane, alley or other  public place
within  the  limits of this  City, any  box,  bin, barrel  or other  re-
ceptacle for the reception  of garbage, ashes, litter, or rubbish of
any sort, except that in oidcr to  facilitate  the removal of garbage,
ashes, litter, or  rubbish on the regularly scheduled  collection days,
it shall be lawful for  the occupant of any premises to place upon
the sidewalk in  the rear of such  premises, or in front, or on the
side,  of premises to which  rear  entrance  is  not  accessible to the
drivers of  the collection vehicle,  suitable receptacles  as prescribed
by ordinance containing garbage, ashes, litter,  or rubbish,  and to
                                            -96-

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738                        ARTICI.I:  M


allow the same to  remain until  such gaibage, etc., has been  duly
collected; pio\ided that nci such receptacle, whether filled or empty,
shrill be placed or pei milted to >emain on  any such sidewalk for  a
longer period ih.in necessary under  the circumstances at any  par-
ticular property  Any pei>on  violating the pto\isions  of  this sec-
tion  shall bo pull) ol a misdemeanor  and, upon conviction there-
of, shall  be subject to a fine of  not  more  than twenty-five dollars
($25.00) for each such violation.
             ioif   ..* oo . , „ no. ion*j -.«  x o  „„,. or\o. 100*7 ->r»  44
           Lj It*'.', HIL. ...', S^ . •* *' ) I "J *> *J } «l I V  • ^*> Jl*v_ . .. v~. , I ..-.., ». I.. » - ,
            src. 31 ; 1950, :>n 31, io\ Kions.
  Any  person  violating  the provisions, of this subtitle  shall,  upon
conviction  thci ( of,  be  subject  to a  penally of not  more  than
twenty-five dollars ($25.00) for each such  violation.

                Ord. 159, 1959-60, Ord. 3-il, 1960-61.
11.   Fees for collection of refuse.
  The Sanitaiy Engineer may receive at incinerators of the Mayor
and Ci'.y Council of Baltimoic, between the  hours  of  8  a.m. and
4 p.m., on days on  which the  Mayor  and  City Council  shall col-
lect refuse  and mixed leftisc, refuse and mixed  refuse collected by
persons other than the Mayor and City Council of  Baltimoic and
use, or  pcimil the  use of,  such incinerators  for  the  dumping,
burning or other disposal of  the  same.  A  charge  for receipt of
such jefuse and mi\cd refuse at the late of ten cents (10^) per one
hundred  (100)  pounds, or  fraction  thereof,  with a  minimum
charge  of one dollar ($1.00)  for each  single delivery, shall be col-
lected  by the  Mayn and City  Council  of Baltimore in such  man-
ner as  shall  he appio\cd by the Treasurer. 1'iovided,  however,
that lefusc and  mixed  icfuse  dclnnrd  to the afoiementioned
incinciatois  by indi\iduals  l>y means  < >f private passenger  auto-
mobiles shall be exempt from any chai",e.  Any moneys  collected,
diieclly, by the Sanitaiy Kngincci  shall he accounted for and paid
to the Ticasuicr, a1 such intcixaK as the Tieasmrr  may  piesciibc.
                                        -97-

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                           SAMTA-HON                         739
                             Maikcfs
      City Cot'o.  ID.' 7, nrt H, r,c. 17; 19 JO, art. 31, we. 12. Orel. 375,
            !9^>-:'i;Ord. 736, IfMl-lU; Oul. 1)20, 1919-50.

12.  Ccllii-fbn of icfiisc.
  It shall bo the duty of all ikiupants c»f MalK in tlic  Cit)  maikets
to place c>r have placed in  rc< epiaclcs or containers,  all vegetable
and  aiiiin.il offal  or  icfurr1,  paper  and  oilier refuse;  the  .said
rpceptae'    01   ( o'itain>"i<' si). ill  he nlarrrl near  (he  stalk ni  in
places deMgnaud  by the. Maikct Master.  It shall be  unlawful for
any  person to  ilnow  foodstuff-,  garbage,  trash,  paper,  or other
refuse, on  any stiecl running through or bordering on any of the
City inaikfl',.  Any poison  neglecting or lefusing to  comply  with
or violating an)' of  the provisions of this section shall be liable to
a penalty  of  not  lesi  than  ten dollais  ($10.00) nor  more  than
twenty-five dollars ($25.00)  for each and  eveiy ofTcnse.  .

                             Penalties

          CityC  -.dc, 1927, art. 41, n-c. 16; 1950, ait. 31, sec. 13.
                     Ord. 5C4, 1918-19, sec. 9G.
13.  Provisions.
  Any person  \iolaiing an\  of  the  provisions of ihii Article shall,
on  conviction  thereof, be punished  by a fine of not less than  one
dollar noi more than twenty-five dollars.

                              Refuse
          City Code, 1927, art. sited, scattered  or left, in or
upon any sheet, avenue, alley, highway,  footway, sidewalk, park-
ing, vacant  lot or  open  space, public or private, in  the  City of
Baltimore, any dead animal, oflal,  garbage  or putrcscible  matter
of any sort, or any other matter 01 thing injurious to public  health.

         City Code. 1927, art. 41, .set . 14; 1950, art. 31, sec. 15. Orel.
                        564, 191!!-) 9, sec. 91'.
15.   Burning.
  No person shall bum, consume with fire, or cause to be  burned
or consumed \\iili  die, any  dead arpjii.il, oflal, gaihagc, putrescible
mallei  of any soil,  likely to piodnte nauseating, vile  or offensive
smoke or vapoi s.
                                            -96-

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 7-10                       ARTICM-  23


                             Vehicles
    City Code, 1079, ait. 23, sec. 96; 1093, art. 18, see. 193; 1927, art. 14,
         scr '.>'>; 1930, :ut. 3I,src  16. Ord. 1397, 1950-51, sec. 22.
 16.  Dead  animals.
   The  Saniiary Engineer is authorized to have dead animals lying
 jn tin' street-;, lan^s or alle\s removed and  to cause the vehicle used
 in their jeinoval to he so constructed as to have covers and to be
 closed  at all  thru-?, except when  such  dead  ariimak  arc actually
 being  jj.ucv:  ju ilic \i-iiiilis, a:> in ins judgment may bi: deemed
 most advisable.

    City Code, 1879, art. 23, »cc. 96; 1893, art. 48, sec. 194; 1927, art  44,
         sec. 23, 1950, ait. 31, sec. 17. Ord. 1397, 1950-51, sec. 23.
 17.  Coverings.

   All vehicles used or employed  by the city for the  collection of
 ofTal and coal and  other ashes, shall be covered with heavy can-
 vas  or  other  substantial  material,  so as to prevent dust or other
 materials from escaping  from  such  vehicles while  being driven
 along the streets. Ian, =; and alleys of the city.

       City Code, 1C93, art. 40, sec. 190; 1927, art. 44, sec. 25; 1950,
                art. 31, sec. 18. Ord. 30, April 28, 1891.

 18.  Construction.
  All carts  or  .-chicles for canying noxious or offensive substances,
 boxes, tubs  and receptacles in which any noxious or offensive sub-
 stance may be, or  may be carried,  shall be strong and tight,  and
 the sides shall be so  high above the  load or contents  that no part
 of such contents or  load shall  fall, leak or spill  therefrom,  and
 cither  the cart, vehicle or vessel carried by it shall be so covered
 as to be inofi'ensht;.

        City  Code, 1893, art 8, sec. 197; 1927, art. 44, sec. 26; 1950,
                art. 31, sec. 19. Ord. 38, April 0,  1891.
 19.  Drivers,  employees.
  No driver of such  cart or vehicle, nor any person having under-
 taken or being engaged  about  the  loading or unloading thereof;
 nor  person  engaged  about the  cleaning or  employing  or  having
 undertaken  to  empty  or remove any garbage, offal  or any noxious
or offensive substance, shall  do or permit to be  done  about the
same, or in connection therewith, that which shall  be needlessly
offensive  or filthy in  icspect  to  any person, street,  place, building
or premises.
                                           -99-

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                                                               741
       City Code, Iff) 3, ait -1:"', sec. 198; 1927, art. -1 i, frc 27; 1050,
                ait. 31, see. 20. C)ii vehicle 10 be so fully loaJeu
or being in such l>.,ci condition of  icpaii or of  sue], fnully con-
sliuction, or  being so  improperly  cli.uvn or managed,  that  any
ofl'onsi\r liquid  or any garbage, rubbish, offal,  dirt  or material
thovror;  shall  frill '.ivon  or  in  arn 'trcct,  Innc,  I'llfv^  nlarf* or
premises; and it shall be the  duty of every such  person to at once
replace on such vehicle and remove  \vhnt has so  fallen.

       City Code, )89'i, ait. 48, sec. 199; 1927, art. 4-1, sec. 28; 1950,
        art. 31, sec. 21. Oul.  38, April 28, 189); Ord. 97, 1905-06.
21.  Penally  provisions.
  Any person who violates disobeys, omits,  neglects  or  refuses to
comply with,  or resists any of the piovisions of Sections  18-20 shall
be subject  to  a fine of  not more  than  twenty dollars  ($20.00) for
each offense;  said fine to be collected as other fines for violation of
City Ordinance.',  aic  collected; provided, that  said sections shall
apply to the  iemo\ul  of stable  inanuie only so fai as o\erloauing
and spilling on UK- streets.

       City Code, 1879, art. 23, sec, 98; 1893, art. 48, sec. 200; 1927,
         art. 44, sec. 29; 1950, art 31, fee. 22. Ord  -101, 1948-19.

22.  Private  '-chicles.
  The owner of  every  vehicle employed  in  removing or carrying
any  sand,  ashes, dirt,  gravel,  loam, earth,  manure,  filth,  stone,
brick or coal, over any of the streets,  lanes  or alleys of  the City,
shall have and keep ihc same in such tight and secure condition f.s
that such  ashes, sand,  diit,  gravel, loam,  earth, manure,  filth,
stone, brick or coal or  any liquids  dripping  or flowing from such
vehicle,  shall  not  be  si.ittercd  or suffered  to fall  on any of the
streets, lanes  or  allies afoiesaid, under the penalty of twenty-five
dollars for each offense.

   City Code,  1893, art  18, sec. 20); 1927, ait. 44, sec. 30; 1950, art.  31,
           sec. 23. Ord. 102, May 1 1, 18CO; Ord. 400, 1940-49.
23.  Flushing
  The Sanitary Knginccr is empowered to use the water  from fire
plugs subject to the rules  and regulations of the Water Engineer,
in older to flu>h (he <,ulteis, slieels, lanes, alleys and  markets.
                                           - JOO-

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APPENDIX B: MODEL CITIES SANITATION SERVICES
                          -101-

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                              ;}ODF.L CIJI.F.S
                              BALTIMORE, MARYLAND
         WORK PROGRAM AND BUDGET FOR SUPPLEMENTARY GRANT ACTIVITY


PROJECT:  Neighborhood Sanitation Services              No:  HP-8
NAME AND ADDRESS OF           DEPARTMENT OF PUBLIC WORKS
OPERATING ENTITY:             Bureau of Utility Operations
                              Sanitation Division
                              1200 American Building
                              Baltimore, Maryland  21202
TYPE OF ENTITY:               City Department
                                 A.   WORK PROGRAM


 1 -  ASSESSMENT OF THIRD ACTION YF.AR;

    The major problem still remains the education of many of the Model  Neighborhood
Residents of the importance of keeping the area clean.  Some progress has bee:
made in this direction but not nearly enough.  Emphasis is still placed on
educating the people in the field of sanitation.  During the Third Action Ye"ar,
 the Coordinator worked very closely with the Community Councils, Residents and
many community organizations.   The thrust of these meetings was to get  the
 Residents to cooperate with the Sanitation Department to make sure that once
 the area is clean it will remain so.  Since we are aware that garbage is a
 form of Pollution, we also stressed that good health depends on how clean
we can keep the area.

    Sanitation laborers are now enrolled in classes set up by the Model Cities
 Lighted House Project  (M-2) for upgrading purposes.  Release schedules  have
 been worked out and they have received priority in accordance with the  Resident
 Employment Plan.

    Although Enforcement Officers were added in the Third Action Year,  this
 component, ss of this writing, has not yet been implemented.  However,  fay the
 end of this calendar year  it  is expected that some progress will have been
 seen in this area.

 2.  MAJOR CHANGES;

    None

 •3-  DESCRIPTION OF SCQPF AND CONTENT:

    The nature of this project  is to provide increased sanitation services
 throughout the Mou'el Cities area, such as were not being provided in the programs
 operated by the Son!tat ion Division of the Department of Public Works prior to
 its  implementation.  Essentially, these  increased services are  to consist of the
 fol low) rig:

                                         -i'JZ-

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           A.   Handr.weepi ng find cleaning three times per week of  all  street
               gutters,  sidewalks and all  public and private alleys;

           B.   Collection  once per week on a regularly scheduled  day  of  all
               bulky items of ttc-sh set out for removal  without  need  for
               special  request to the Sanitation Division (usually made  by
               phone ca ! 1 s) ;

           C.   Cleaning  as needed of all vacant lots,  many of which are
               City owned;

           D.   Mechanical  flushing once per week of all  streets;

           E.   Emptying  four  times per week of all  corner trash  receptacles
               (i.e.,  wi re baskets) .

 ^ '   PURPOSE  AMD OBJECTIVES:                                                  '

     These services represent thrice the services previously provided by the
 Sanitation Division in  the Model Cities Area.  Under  the Maintenance of Effort
 guidelines of the: Model Cities Program, the Sanitation  Division  of the
 Department of public  Works would continue to pay approximately one-third of  the
 total  amount  of these services (See attachment for description and frequency
 and scheduling of services by Council area}.
     The Neighborhood Sr*1"? • t£?t ion Services Proorarn (HP~8)  y/ould  o'v^rste six
 days per week.   In brief,  this proposal  has required  purchase  of  31  pieces  of
 equipment:   13  large open  dump trucks,  two flushers,  four  liftgate trucks,
 five cars,  tv.o  mechanical  sweepers and  five radio units.

     Employment  in the Model  Citie:  Sanitation Program will  be  designed to
 achieve a "career ladeer",  with most employees entering  as  laborers,  many
 moving almost  immediately  into Truck Driver and Gangleader  positions.  With
 further training  and experience, some who came in at  the bottom of the ladder
 will become supervisory personnel.

 5.   TIME TABLE;

     This project  is already in operation.

 6.   ADM I KM STRATI ON AND ORGAN I 7AT I ON;

     The Neighborhood Sanitation Services Project is administered  by the City's
 Department  of  Public Works.   The Sanitation Division  will operate the program,
 following prescribed guidelines as to personnel recruitment and hiring, community
 participation  ai.ci technical  assistance  described herein.  Emphas is-.on. the ."career
 ladder" provisions, training  and coordination through the Project Coordinator
 and Community  Councils, the Model  Cities Agency and the  Sanitation Division-must
 be  recognized  as  the key to the success  of the project;  otherwise, the program  Is
-.doomed to provide a fev/ dead  end jobs to a limited number of residents and
/another futile  otten.pt to  clean up the  inner city.
I   - ' "

                                          -103-

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 ip-3                               -  3 -
                  T 11 for c uinc n t  0 f ' f i c ' r s
        Experience  has  shown  that  a major problem area is In maintaining an
adequate  level of cleanliness  in the neighborhoods, once the area has been
cleaned.  Thus,  the current need is for a wide range educational and en-
forcement program to eliminate thir, problem.   At present, the Divison of
Sanitary Enforcement within the Baltimore City Health Department provides
s.uch a service:  however,  the  limited scope of service precludes the possibility
of an adequoLe enforcement program in the Model  Neighborhood Area.

         Thus, 6 enforcement  officers have been  provided for.  They are directly
«-iir»<-»»-»/ 5 •-/-. H ;>.. i-f^^ u~-,it-t,  n -.-. -^ -*- --. ^ <->•<- i - n :..;,-; ^ ,-. ^c c -%-.;<---•• C „•£«.-,-,-,.*„„*-  «-u _..
^*>^|>wlt/|owb0 *^ y Ullv I H_-C« I X- I <  L^v^pUIVI.H-.ll. J L* I V I .* I W II *~* I  *>C4 I t I L Ci I V l-tl(WIW^Mt4-IIU, 1. t I I t-l
close and clearly defined coordination with the  Model Cities Sanitation personnel.
Their duties and training are identical to that  of existing City sanitary
enforcement officers,  excp.pt  that  their duties will be confined to the Modp.l Cities
>,!„ ; ,.t-.u~_i --- . r\ . _j _ „ :~ - : .1. . . c~ _  . — i, ------- *.  ;_ A.I ---- „ __..;*.«. --- r_ .. :. --- >._ u_J^i
Hi— • y liuvji I l-JVJU UIIM ^Jt  |i_»l 4ty IV-
-------
                                  B.  BUDGET
JU



0)
(2)
*
(3)
CO
-
(5)

(CO


(7)

A. COST CATEGORY
•
PERSONNEL
coxsuLTA>rrs AXD
CONTRACT SERVICES
TRAVEL
SPACE COSTS

CONSUMABLE SUPPLIES

B. ESTIMATED COS;
• •
$ '1,058,^7.03
•

.

• 30,000.00
*
I
RENTAL, I, EASE OR
PURCHASE OF
EQumn-XT
OTHEK COSTS
"

10-2,019.60
5,525.00 ' . •
G; MCA SUAP.K
(if cost is
•' being shared'
vith others)
*
.



•
•
, «

.
.
•
          TOTAL
                                         1,195,931.63
2.   . 1ET1103) OF /M.LOCATTON:
                                           '-LOS-

-------
 3.    BUDGET JUST in CAT I ON FOR PCRSOtlHEl   (COST  CATEGORY 1)
'y-in i tr ry • Enf orcCT^ntL_Qf f i car
      -iQO.
                      12
                   TOTAL

PLUS IPS FRINGE DENEFITS
                                                      TOTAL PERSONNEL
i?





"


1 ' - --- •• — 	 -
POSITION OR TITLE
Super i ntendent
Coord ', nator
Superv i sorfj
•
Mechanical Sweeper Operators
C
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BUDGET JUSTIFICATION 2 THROUGH 7
                                                           AMOUNT  OR VALUE
DESCRIPTION OF M Dl AND BASIS FOR ESTIMATED COST               OF  ITEM
     Rental of Model  Cities Garage and Yard for
     one year - 1870 N.  Gay Street                           $  30,000.00

(6)  Rental a Lcaso^and Purchase of Equipment;
     13 Large Open Dump Trucks (^5 Hours per/wk.
     ea. •• 52 weeks @ $2.20 hr.                         .    $    53,539.20
     2 Flusher;; (2k hrs. per week - 32 wks.  @ $8.10 hr.           9,953-60
     k Liftgate Trucks  (45 hrs. per/wk. ea .  52 wks.
     § $2.35 hr.                                                17,536.80
     5 Cars (800 miles per car per month @ 12c per/mi.            5,760.00
     2 Sweepers (23 hrs. ea. per week - 50 weeks  @ $8.00 hr,)    1^,720.00
     5 Radio Units ($90 per unit - flat rate)                      ^50.00
                                                            $  102,019.60
(7)  0lher C
     T-shirts - summer uniforms                                $    230.00
     Rental of winter uniforms                                   2,200.00
     Rental of Vtelk-off mats for office       -                     200.00
     Polaroid Film                                                 100.00
     Paper hays for hokey carts                                  1,000.00
     Brooms, handles, shovels, etc.                                600.00
     Janitorial supplies                                           100.00
     Office supplies                                                75.00
     Telephone Services                                    _ 1 ?j)20.00
                                                           ^      5,252.00"
                                   -107-

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           1:  frequency and scheduliruj of  proposc-d  Neighborhood Sanitation Services in

               the Hodci Ciltes area, PROJECT  HP-8


                                  • STREET  AND ALLEY 'CLEANING

              '   STREETS AND ALLEYS  CLEANED THREE TIMES  A WEEK,  ALSO SIDEWALKS


HElGimORHOOD COUNCIL AREAS

A - 1 open truck                2 routes
B - 3 •_'«.'<•-'•• fTijr.!s-=;               6 rOL'tCS
D - 3 open trucks               6 routes
C - 2 1/2 open trucks,           5 routes
F - 3 1/2 open trucks           7 routes               .                '
G - B open, trucks               16 routes

                                                                                /
ffoirtc_s _fc>X Hokey Hen -  C1 ean Eyery  Day

'L Hokcy Hen on Pennsylvania Avenue  - North  Avenue to Franklin Street

2 Hokey Hen on Baltimore Street - Paca  Street  to Hcnroe  Street

2 Hokey Hen on Washington  Boulevard - Paca  Street to Honroe Street

1 Hokey Han on Edmondson Avenue - Fremont Avenue to Monroe Street

1 Hokey Han on Eutaw Place - dorth  Avenue to  Dolphin Street

1 Hokey Han on Gay  Street  -  Fa 11 sway to Monument Street  - Monument Street  - Broadway  to

                             Ensor Street -  Ensor Street  - Monument Street  to  Gay  Street

DULKY TRASH COLLECTION

COLLECT WEEKLY
COUNCIL
A -
B
D
E
F
G
AREA
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
                                              -102-

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HP-8



ATTACHMENT  1 - Page 2



                                        LOT ClFAN ING




                                         AS NEEDED








                       1 Open Truck for Council Areas A~B and D




                       1 Open Truck for Council Areas E-F end G




                                           FLUSHERS




                                       FLUSH WEEKLY






COUNCIL AREA




A    -    Monday and Thursday




B    -    Tuesday and Friday                        '.    .1 plusher




D    -    Wednesday and Saturday




COUNC ! L AREA_




E    -    Monday am' Thursday




F    -    Tuesday and Friday                              1 Flus.-er




G    -    Wednesday and Saturday




                                       CITY CORNER CANS




                             CORNER CANS EMPTIED FOUR TIMES A WEEK




COUNCIL ARE:A




A    - •   Packer on Monday and Thursday	Open TRuck V/ednesday and  Saturday




0.    -    Packer on Monday and Thursday	Open Truck Wednesday and  Saturday




D    -    Packer on Monday a-nd Thursday	Open Truck Wednesday and  Saturday




E(    -    Packer on Monday and Thursday 	 Open Truck Wednesday and  Saturday




K    -    Packer on Monday arid Thursday	Open Truck Wednesday and  Saturday




G    -    Packer on Tuesdayond Friday   	 Open Truck Wednesday and  Saturday





                                              -109-

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 P-G

ATTACHMENT 1 - Page 3
McCulloh Street

Druid Hill Avenue

Pennsylvania Avenue


Fremont Avenue


Fulton Avenue  Islands

Monroe Street


Frank!in Street

Hu'i berry Street

Saratoga Street


Fayette Street


Baltimore Street

Washington Boulevard


FalIswoy

Gay  Street


Aisquith Street
       •
Harford Avenue

Greensnount Avenue


Ensor Street
STREET SV/rPT BY_MECMAHICAL SWi'rPER - MAIN ARTERIAL STREETS

        TWO-TIMES PER WEEK -*Z SWEEPERS

 B-S  4:  p.m.  to 6:30 p.m.  -- North Avenue to Eutaw Street

 B-S 7: a.m. to 10:  a.m.   — North Avenue to Eutaw Street

 V/-S  7'•  a.m.  to 10: a.m.  —
 E-S  kip.m.  to 6:30 p.m. -- North Avenue to Franklin Street

 V/-S  7:  a.m.  to 10: a.m.   -- Pennsylvania Avenue to Russell Stre
 E-S  4:  p.m.  to 6:30 p.m. — Pennsylvania Avenue to Penn Street

      Anytime  — North Avenue to Edmondson Avenue
 7: a.m. to- 10: a.m.
 k: p.m. to 6:30 p.m.
-- North Avenue to Wilkins Avenue
— North Avenue Lo'Wilkins Avenue
 B-S -- Paca Street to Fremont Avenue

 B-S -- Paca Street to Monroe. Street

 S-S  7: a.m. to 10: a.m.
 N-S  A: p.m.. to 6: p.m. — Monroe Stieet. to. Green Street

 N-S  7- a.m. to 9: a.m.  ~-  Greene Street to Frtmonl Avenue
 B-S  ^i: p.m. to 6: p.m.  — Fremon' Avenue to Monroe Street

 B-S  7: a.m. to 9: a.m.  — Monroe Street to Paca Street

 S-S  J: a.m. to 9: a.m.  -- Russell Street to Monroe Street
 N-S  k: p.m. to 6: p.m.  -- Bayard Street to Monroe Street

 B-S  7:30 a.m. to  10: a.m. -- Baltimore Street to Mt. Royal Avei

 E-S  — Anytime
 Y/-S  -- 7: a.m. to 10: p.m.-- Monument Street to North Avenue

 W-S  7: a.m. to 10: a.m.  --  North Avenue to Biddle Street

 B-S  k: p.m. to 6:'p.m.   —  Diddle Street to North Avenue
 E-S  .?: a.m. to 10: a.m.
 W-S  4: p.m. to 6: p.m.
    Forrest Street to North Avenue
 W-S  7' a.m. — Hoffman Street to North Avenue
 B-S  7: a.m. -- Biddle Street to Colvin Street

                                          I
                                          4

                         -110-
           yo902

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