Water Works Operator Tret in ing Aids
'- Available from M-r.ul'a^turer.s
Wetter £'Upp'l.y .Section
U.S. EnvironnK-r.'tal Protection Agency
K'egion V
1 North Wacker Drive
Chicago, Illinois 60606
September 197-
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Page
Activated Carbon 1
Backflow Prevent ion Devices „...-.. 2
Chemicals . ». 3
Facility Improvement .,., k
Meters - 5
Pipe Installation — 7
Process and Control Equipment 8
Remote Register System for Meters 9
Reverse Osmosis . 10
Water Mains 11
Water Treatment 1 c_
Simulation Training 13
Chlorinat ion ...._.,, .. .....,, „, , , \ o
List of Manufacturers Who Did No r, RefrTO'ui IS)
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ACTIVATED CARBON
Slides (no narrative) describing the use of activated carbon for
water and waste water treatment available. A representative may
be available.
Contact: Albert Y, Hyridshav;, Manager
Carbon Technical Service Laboratory
Westvaco
Covingtc.fi, V )., (>;!'••". =-, ?>i'i/.c:
703-962-2 111
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BACKFLOW PREVENTION DEVICES
Film and slide presentations on backflow prevention devices available.
Cutaways of devices available.
Sponsors a two day cross connection school where 50 students wish training.
May be able to provide speakers for seminars.
Contact: For Ohio and Michigan
David R. Sergeant, District Representative
Cla-Val Company
380 Hilton
Ferndale, Michigan ^8220
For Illinois, Indiana, Minnesota, Wisconsin
David Dunning, District Representative
Cla-Val Company
757 Villa Street
P.O. Box 863
Elgin, Illinois 60120
"1,000 Years from Rome" - 22 minutes, 16 mm, color, sound film available
with advance notice - a documentary film dealing with the problems of
cross connections.
Cutaway of backflow prevention device, literature, possibly a speaker
available.
Contact: Mark Barnes
District Manager
Hersey Products Inc.
1025 Cries Cirrl^
Elk Grove Village, I"! line; in „, X . -
312-^39-7700
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CHEMICALS
A representative may be available to give a presentation on polymers.
Contact: Mr. Jan Beardsley
Nalco Chemical Company
180 North Michigan Avenue
Chicago, Illinois 60601
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FACILITY IMPROVEMENT
X '
Information kits available containing booklets and other material to
help promote improved water facilities in the community. Among the
information included are sample TV and newspaper releases to develop
public interest in maintaining a good water supply and a booklet
describing how to evaluate a water service.
Contact: H.L, Olson
Pipe Division
Johns-Manville
Greenwood Plaza
Denver, Colorado 8021?
5O5-770-1000
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METERS
Can provide a cutaway model of a positive displacement water meter.
Contact; David Jacobson, President
Carlon Meter Company
1^01 Fulton Street
Grand Haven, Michigan ^1?
616-8^2-0^20
Cutaways of disc meter used in single family dwellings, compound meter
for commercial and industrial use, turbine meter for industrial use,
literature, and possibly a speaker are available.
Contact: Mark Barnes
District Manager
Hersey Products Inc.
1025 Criss Circle
Elk Grove Village, Illinois 6000?
312-V39-7700
1, "End of the Water Give-Away" - color movie about thermoplastic water
metera •* 13 minutes - 16 mm or Fairchild Super 8 cartridge.
2. "The Craft of Building Water Meters" - color slide presentation .
showing manufacture of magnetic drive water meters. Narration available
in script or as pulsed sound track on LaBelle tape cartridge.
3» Cutaway models of disc and compound water meters.
^« Cutaway and exploded views of met-./rb.
5« Three day training school to &how operators how to repair metere
held about four times a year in Brown Deor, Wisconsin.
6, Literature describing proper procedure for repairing, cleaning, and
testing meters.
7« Pocket size book containing information about meters, accessories
and engineering data.
&» Booklet of formulae for converting measurements.
9. "Practical Hydraulics for the Public Works Engineer" - reprint
discussing properties of fluids, pump requirements, flow measurement,
etc. of interest to water system engineer.
10, Product literature available for disc, turbine and compound meters,
primary flow elements, propelJer and open channel meters, recorders
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METERS (cont.)
and remote reading equipment.
Contact: For 1,2,^,8,9,10 Lee Gary, Director of Public Relations
For 3,5,6,7 Joe Ptacek, Chief Field Engineer
Badger Meter, Inc.
^5^5 West Brown Deer Road
Milwaukee, Wincorniin 5 "5223
if 1^-355-0^00
Film and slide presentations arid brochures on the flowrneasurement
system will be loaned upon request.
Contact: Mrs. Susan Ohrmari
Westinghouse Electric Corporation
Box 1488
Annapolis, Maryland
301-765-5402
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PIPE INSTALLATION
t
"The Whole Story" ~ 25 minutes, color, '16 mm, sound - an introduction
to boring! jacking and tunneling methods
"Flexibility Underground" - 25 minutes, color, 16 mm, sound - shows
design and performance characteristics of steel pipe
"Structures of Earth + Steel" - 22 minutes, color, 16 mm, sound - outlines
the Ring Compression Method of design
"Steel and America" - 28 minutes, color, 16 mm, sound - describes the
basic steps of steel production
"The Case for Steel Water Pipe" - 15 minutes, color, 16 mm, sound -
describes the manufacture, design and installation of water pipe
"Armco Steel Water Pipe" - 75 minutes, slides, script - description
of the manufacturing process and installation of cement-mortar
lined steel water pipe
"How to Design a Corrugated Metal Conduit as a Compression Ring" -
10 minutes, slides, script
"Armco Truss Pipe" - ^5 minutes, slides, script - discussion of tests,
physical characteristics, installation procedures
An engineer can be provided with presentations, and literature available
on water pipe and water control gates. All available at no charge,
shipping and freight paid by Armco.
Contact; College Information Servi<;ts
Market Development Department
Armco Steel Corporation
P.O. Box 6'Vi
Middletowri, Ohio k%k?.
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PROCESS AND CONTROL EQUIPMENT
Will organize an operator short school with lecturer, visual aids,
demonstrators, and printed literature. Several months notice is
needed.
Contact: J.E. Walter Johnson
Service Manager
BIF - Unit of General Signal Corp.
Box 2?6
Providence, Rhode Island 02901
401-^21-4301
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REMOTE REGISTER SYSTEM FOR METERS
A mock-up of a remote register system is available.
Contact; David Jacobson, President
Carlon Meter Company
1^01 Fulton Street
Grand Haven, Michigan
616-3^2-0^20
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KEVEBSE OSMOSIS
A representative could lecture on the reverse osmosis processi
Contact; Donald H. Doud
Permasep Products
du Pont
Wilmington, Delaware 19898
302-^53-26%
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WATER MAINS
"Turn on the Water" is a. 16 mm color, sound movie, 15 minutes long,
on cleaning and cement mortar lining water mains in place. A
representative is available.
Contact: Hector R. Dion
Regional Sales Manager
Ameron Pipe Lining Division
P.O. Box 6?
Kenilworth, New Jersey 07033
201-241-M88
A film on water main cleaning with plastic piga and a representative to
answer questions are available. The film is shown on a Bohn Benton
Institor (similar to a TV) which the user must provide.
Contact: Mike Landes
Girard Polly-Pig
2^22 Bartlett
Houston, Texas 7?0()6
713-528-5519
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WATER TREATMENT
A film,"Pure water and Public Health," suitable for operators at' the
beginning level and dealing with water treatment is available.
Contact; W. Harry Smith, P.E.
Managing Director
Cast Iron Pipe Research Association
Executive Plaza East, Suite 323
1211 West 22nd Street
Oak Brook, Illinois 60521
Seminars could be arranged and speakers provided on topics such as
"Water Treatment Plant Waste Disposal."
Contact: Roy Fay
Permutit Company
7380 North Lincoln Avenue
Lincolnwood, Illinois 606^6
312-677-0766
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SIMULATION TRAINING
The Singer Company provided the following information on simulation
training. This training technique deserves consideration for certain
types of operator training programs.
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SINGER
SIMULATION PRODUCTS DIVISION
August 14, 1972
Mr. Donald F, Maddox, P.E.
Regional Representative, E. P. A.
Region V
Water Supply Section
1 North Wacker Drive
Chicago, Illinois 60606
Dear Mr. Maddox:
The Layne Bowler Division of the Singer Company has forwarded us a
copy of your request for information on operator training aids. Our division,
which is Simulation Products, has specialized in operator training for many
years. We utilize the rather new technique of training through simulation.
Experience has shown us that simulation training will provide higher operator
retention rates than will publications, films or lectures. The reason for this
is that operators can actually practice a job task on a simulator as opposed to
merely listening to a lecture or watching a film. As I am sure you are aware,
"Hands on Training" is always superior to a film or lecture.
The advantage of a simulator over on the job training is that operators
can practice for emergencies, startups, and shutdowns as well as other non-
routine situations that are vital to your plant's safe and successful operation.
Additionally, by practicing on a simulator as often as necessary, operators will
learn a procedure faster and with greater understanding than with "OJT" alone.
We have a number of low cost training aids which have been utilised for
years in the Chemical Processing Industry for operator training and instrument
training. Some of these trainers have already been successfully utilized in the
Waste Water Treatment Industry for operator training in the activated sludge
process. I am enclosing some literature on some of our existing trainers.
Additionally, we are actively developing new low cost training aids, such as
maintenance trainers, specifically for the Waste Water Treatment Industry.
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Page 2
Regional Representative, E. P. A,
-August 14, 1972
Should you desire to discuss any of our trainers in further detail or should you
desire to discuss any specific requirement for a trainer you have In mind, please
call or write us.
Sincerely,
S. W. Sussman
Program Manager
SWS:det
Enclosure: UPT, CHT, CIT
cc; R, A, Cannon
A,T,Langone
R.E.Nowak
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Operator Training Workshop; WPCF, 45th Annual Conference
Atlanta, Georgia, October 7 and 8, 1972
Operator Training Through Simulation Techniques
S, W. Suss man
Program Manager
Singer - Simulation Products Division
11800 Tech Road
Silver Spring, Maryland 20904
INTRODUCTION
1 9
The 1969 Operator Training Workshop in Dallas, Texas, as well as the Atlanta Workshop on
Educational Systems (1969) pointed out the need for improved operator training techniques. At
that time, recommendations were made to increase the quantity of classroom lecture and on the
job training. The new idea of training through the use of simulators was not discussed to any
length. This paper will briefly bring out how simulation training, more so than other training
techniques, can be utilized to help solve today's operator training problems.
Burke3 pointed out that "the shortage of the number of operators does not appear to be as acute
as the shorage of good operators. Even so, an additional 18,000 operators in five years is
required". This means we must turn out not only large numbers of new operators but operators
of high quality as well. The traditional methods of training will riot accomplish these goals.
Simulation training, if applied properly, can prove to be a cost effective means of reaching the
multiple goal of turning out high quality operators in large quantities.
Concept of New Approach Vs. Old
The three traditional training methods are reading, classroom lecture and on the job training.
Studies performed on high school graduates have shown that neither reading nor a one way lecture
will provide for retention rates above; TU)%. Additionally, these two methods do not provide for
the Interaction between man and machine which is necessary for the operator to gain a thorough
understanding of his task, Austin4 point.-; out that "one is concerned with tho man machine/man
plant/man environment/man idea internction~«iiot with passive; knowledge about inanimate objects
or static ideas". These thoughts aro to .some extent, intuitive, and becaiusn e>t them wo have in the
past turned to on the job training to provide1 tho necessary man/machine interaction. But, today
we do not have time for a man to spend years observing a job bci'ore he can do it. We cannot
afford to give a man responsibility over a multi million doJlar plant just because he has been
around for years. That is why wo need a new technique? called training by simulation.
*G, W. Burko, 19G9 Workshop, Dallas, Texa.)
2W. M. McLcllon, 1909 Educational Systoin.s WorUhop, Atlanta
3 Burko
J. II, Austin, Rducnlional .System,-., lor Plant opi.-rator.s, Clemuson University 11)71
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By training an operator on a simulation of a job task, ho can practice startups, shutdowns,* and
emergency operations. He can practice equipment repair and learn to recognize when equipment
is malfunctioning and when it is operating properly. The operator can practice and be tested on
emergency procedures that he may never see whge learning on the job - emergencies he may
have fo handle after assuming responsibility for his process unit. Furthermore, the operator
learns by working with his hands, as in OJT, and constantly receives positive feedback for
correct action. The same studies which showed less than 30% retention for lectures, showed
90% retention for simulation training.
Description of Program
As In most of the work recently published on operator training, we believe a behavioral approach
should be taken. First, the task is defined and the required response to any stimuli is defined.
Good analysis of the behavioral approach can be found in Redekopp , Filep6, Eckley7, and
Austin®, The path towards training the operator to properly respond to stimuli can best be
followed by the methods of simulation in addition to lectures and on the job training. The most
cost effective training course will probably be a combination approach with simulation bridging
the gap between the classroom and the plant.
Utilization of^Simulation
Simulation training has been used for years in the airline industry because mistakes could not be
tolerated. Recently, simulation has been used in the power, railroad, automotive and chemical
processing industries; again, because mistakes could not be tolerated. Case histories in all
these industries have proven the value of simulation. The proof is its advancing usage in all
of these areas.
Availability and Cost
Simulators for various tasks are available in all price ranges from under $1,000 to millions of
dollars. A thorough analysis will show the right level of fidelity needed in a simulator for a
particular task. Singer - Simulation Products Division is in the process of developing
numerous low cost simulators, specifically designed for the waste water treatment industries.
Conclusion
Most 03 us recognize that new and innovative approaches are needed to solve our vast water
pollution problems. The area of operator training- is no exception. Lectures, films and OJT
will not suffice by themselves. Tho innovative idea of simulation is a necessary tool to meet
our training requirements.
Af B. Redekopp, Systems Approach to Tminuig, Ontario, Water Resources Commission
6Rf T, Filep, Systematic Approach to Instruction, Institute for Educational Development
El Scgundo, California
w *
L, D, Eckley, Systematic Development of a Training Guidt!, Clemson University 1971
^Austin
17
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CHLORINATION
The following equipment is available for training in chlorination:
1. A film, "Advance...The Better Way," describing chlorination
equipment, its manufacture, and its application in the field.
2. A cutaway chlorinator of cylinder mounted unit, Model 201, is
available for loan purposes.
i
3« An operating unit complete with a fractional horsepower pump
requiring 110 volt, 60 cycle, single phase power supply, is available
for demonstration of chlorination equipment.
/t« Lectures and talks on chlorination equipment, chlorination appli-
cation and chlorination presentations can be made by either local
factory-trained personnel or personnel from the home office.
Contact: Mr. John J. Fetch, Jr.
Vice President - Sal es
Capital Controls Company
Advance Lane
Colmar, Pennsylvania 18915
215-822-2901
A three day course ic put on twice a year for water and sewage works
operators and Newark, New Jersey on the operation and use of chlorine.
An outline of the course i r, available.
Contact: Mr, U.I1'. Earring
Direct.or of Training-
Wallace and Tiernan Inc.
P.O. Box 1?S
Newark, New Jersey 071*01
A film "Safe Handling of Chlorine" i;; available.
Contact: hr. David Van Wagenun
Pittsburgh Plate Glass
I Gutt './ay Center
Pittsburgh, Pennsylvania 1^222
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The following is a list of the companies that were contacted, but
as yet have not replied.
" American Cast Iron Pipe Company
Autocon-Control Data
Cement Asbestos Products Company
Crane Company
Dan-De Products Corporation
Dresser Manufacturing Division
Ford Meter Box Co., Inc.
Dravo Corporation
Gamon-Calmet Meter Division
Golden Anderson Valve
Hach Chemical Company
Fred W. Hanks Company
Industrial Paint Sterling Div,, Ite-ichhold Chemical Inc.
Interpace Corporation
Kennedy Valve Manufacturing Co., Inc.
Kent Meter Company
A.Y. McDonald Mfg. Company
Municipal and Utility Engineering Sales Co.
Multiplex Mfg. Company
Natgun Corporation
National Water Main Cleaning
Neptune Meter Company
Rockwell Mfg. Company
Ross Valve Mfg. Company
R & G Sloane Mfg. Company
Tnemec Company
U.S. Pipe and Foundry Company
Valve and Primer Corporation
Water Works Supply and Mfg. Company
Wheeler Mfg« Corporation
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