United States Environmental Protection Agency Office of Administration and Resources Management July 1388 202R88101 &EPA Training Catalogue ------- SEPA INSTITUTE EPA Training Catalogue ronmental Protection Agency Library (5PL-16) arborn Street, Boom 16.7Q JL 60604 \ ------- Foreword The EPA Institute was established by an October 1985 directive of Administrator Lee M. Thomas. Since its inception, the Institute has provided in- house training to EPA employees. Under this in- novative concept, EPA employees are trained to share their expertise with others in program- specific and generic courses. Recently, the EPA Institute concept was expanded to encompass all training activities that are avail- able to EPA employees. Our intent is to provide Agency personnel a single source for information about training and developmental opportunities. The Institute will also serve as the focal point for delivery of training to the States. In issuing this catalogue, the Institute is taking a significant step in fulfilling its expanded mission. Included here are not only courses sponsored by the Institute but training programs from numerous sources, on topics ranging from employee wellness to dispersion modeling. The broad scope of the catalogue is testimony to the variety of training available to Agency employees and to the growing recognition of the importance of a well-trained workforce. We hope you find this catalogue a useful tool for taking advantage of the wide variety of training opportunities available to you. If you have any suggestions for improving this catalogue, please let us know. Charles L. Grizzle Assistant Administrator Office of Administration and Resources Management ------- Introduction Purpose This catalogue Illustrates the variety of training available within the Environmental Protection Agency today. It is the first document of its kind within the Agency, and while every effort has been made to be as inclusive as possible, it makes no claim to be exhaustive. The catalogue was com- piled from catalogues and course listings from every identifiable source—Regions, program of- fices, the Air Pollution Training Institute, and so on. In the time it takes to make a compilation such as this, course offerings change. A printed catalogue cannot keep up with these changes. In the near future, an automated catalogue will be available that will include more detail and can be more easi- ly updated. This catalogue can serve as an important resource. Users looking for training in a particular field may find training possibilities of which they were previously unaware. Users who have some training responsibilities may find another region has developed a course that would be helpful in their own areas. A phone call to the appropriate training office may cut development time and cost considerably. The intended audience for this catalogue is primarily EPA employees. However, States and re- lated associations will also find the catalogue a useful tool in the areas of "Science and Technol- ogy." Non-EPA employees should contact the local training office or sponsor for more information about those courses. ------- vl EPA Training Catalogue How To Use This Catalogue Courses are listed In alphabetical order within broad subject areas: Science and Technology (with various subcategories); Legal, Regulatory and Enforcement; Health and Safety; Manage- ment Development; Communications; Contracts and Finance; Personal and Professional Develop- ment; Secretarial and Support Staff Development; and Computers/ADP. A separate chapter lists cor- respondence, self-instructional, and slide-tape courses alphabetically within subject areas. Generally, courses are listed only once, although some cross-referencing is provided. If you do not find a course where you expect to, look under a re- lated subject (Personal and Professional Develop- ment rather than Management Development, for example), or check the alphabetical index. In compiling this catalogue, similar courses were combined under one entry. For example, all timekeeping courses have been consolidated Into one listing. Sometimes the same course is known by different titles In different Regions (for example. Environmental Databases—An Introduction and Where's the Data?) When combining courses, we have used the title which we felt to be most generally descriptive (Environmental Data Bases—An Introduction, In the example above). Each entry gives a brief course description, length of course, target audience, and the course spon- sor and/or locations where the course Is offered. Length, particularly, varies from location to loca- tion; the length shown for a course offered In several places may not be accurate for a given location. For more specific information on length, availability, and course content, or for referral to the appropriate contact, check with the local training office or program office contact. Phone numbers are given In the following boxes. ------- Introduction vil Training Office Contacts Headquarters EPA Institute Region 1 Region 2 Region 3 Region 4 Region 5 Region 6 Region 7 Region 8 Region 9 Region 10 Research Triangle Park Cincinnati Las Vegas NEIC Ann Arbor FTS 475-6678 FTS 835-3393 FTS 264-0593 FTS 597-8924 FTS 257-3486 FTS 886-7535 FTS 255-6560 FTS 757-2821 FTS 564- 1499 FTS 454-8016 FTS 399-2955 FTS 629-4393 FTS 684-7807 FTS 545-2414 FTS 776-51 14 FTS 374-8308 202-475-6678 617-565-3393 212-264-0593 215-597-8924 404-347-3486 312-886-7535 214-655-6560 913-236-2821 303-293-1499 415-974-8016 206-442-2955 919-541-4393 513-569-7807 702-798-2414 303-236-5114 313-668-4220 ------- viil EPA Training Catalogue National Program Contacts Headquarters EPA Institute Risk Forum (ORD) (Risk Assessment Guidelines) Risk Training Office (OPPE) National Computer Center APTI OSWER Edison, NJ, Lab (Safety Training) Inspector Training (OPPE) Headquarters ORD Office of Civil Rights FTS 475-6678 FTS 475-6743 FTS 382-4030 FTS 629-3970 FTS 629-2401 FTS 382-4515 FTS 340-6745 FTS 382-7550 FTS 382-7669 FTS 382-5669 202-475-6678 202-475-6743 202-382-2747 919-541-3970 919-541-2401 202-382-4515 201-321-6745 202-382-7550 202-382-7669 202-382-5669 ------- Table of Contents Foreword HI Introduction v Science and Technology 1 Air and Radiation 3 Cross-Media 21 Hazardous Materials and Incident Response 33 Quality Assurance/Quality Control 43 Risk 51 Solid and Hazardous Wastes 59 Water and Groundwater 79 Legal, Regulatory, and Enforcement 91 Health and Safety 111 Personal and Professional Development 125 Secretarial and Support Staff Development 155 Management Development 173 Communications 209 Contracts and Finance 229 Computer/ADP 243 ------- EPA Training Catalogue Self-Instruction, Correspondence, and Slide-Tape Courses 253 Appendixes 277 Appendix A—Headquarters Library Videotape Supplement (May 1988) 279 Appendix B—Listing of Courses by Location/Sponsor 287 Index 343 ------- SCIENCE AND TECHNOLOGY ------- TECHNOLOGY Air and Radiation ------- Table of Contents Science and Technology—Air and Radiation Air Management Division Lecture Series 7 Air Pollution Dispersion Models—Application 7 Air Pollution Dispersion Models—Fundamental Concepts 8 Air Pollution Microscopy 8 Air Toxics 8 Air Toxics—An Introduction 9 Air Toxics Workshops 9 Analytical Methods for Air Quality Standards 9 Atmospheric Sampling 10 Combustion Evaluation 10 Control Measures for CO, Oa, and NOX 11 Control of Gaseous Emissions 11 Control of Particulate Emissions 12 Environmental Radon 12 Fugitive VOC Leak Detection 13 Hazardous Waste Calculations Workshop 13 Hazardous Waste Incineration 13 ------- Science and Technology—Air and Radiation continued Motor Vehicle Emissions Control—Antitampering and Misfueling 14 Motor Vehicle Emissions Control—Diagnosis and Repair 15 Motor Vehicle Emissions Control—Quality Assurance for I / M Programs 15 Principles and Practice of Air Pollution Control 16 Quality Assurance for Air Pollution Measurement Systems 16 Radiation and Radon 17 Site-Specific Source Monitoring and Evaluation for Air Toxics 17 Sources and Control of Volatile Organic Air Pollutants 17 Source Receptor Modeling Workshop 18 Source Sampling and Analysis of Gaseous Pollutants 18 Source Sampling for Particulate Pollutants 19 Statistical Analysis and Interpretation of Air Toxics Monitoring Data 19 Statistical Evaluation Methods for Air Pollution Data 20 ------- Science and Technology Air and Radiation Air Management Division Lecture Series This series of lectures covers AMD-related topics such as asbestos/air toxics, inspection and main- tenance program/TCMs, meteorology/modeling, the permitting process, SIP development, and 105 grants/audits. The series also offers an introduc- tion tothe Air Toxics Office, the Air Operations Branch, the division's front office, and the Air Programs Branch. Length: 1-2 hours Target audience; All interested employees Sponsor/location: Region 9 Air Pollution Dispersion Models—Application In this lecture course, students will become familiar with selected theories of dispersion as employed in current modeling practice (UNAMAP) and with the application of plume rise and disper- sion formulas to actual situations. Students will review the accuracy of calculations based on Pasquill's method and will apply the concepts employed in selected dispersion models for point, area, and line sources. Case studies will be part of the course. Length: 41/2 days Target audience: Interested EPA technical staff Sponsor/location: APT! ------- EPA Training Catalogue Air Pollution Dispersion Models—Fundamental Concepts With case-study and problem-solving exercises, students address selected basic problems in air quality impact analysis such as meteorological in- strument siting to obtain representative observa- tions, industrial plant siting to minimize the impact of pollutant discharge on receptors, cal- culation of continuous-release pollutant con- centrations, calculation of plume rise, etc. Length: 41/2 days Target audience: Interested EPA technical staff Sponsor/location: APTI Air Pollution Microscopy This course, which has both laboratory and lec- ture components, includes material designed to give the student knowledge of the effective use of the polarizing microscope in identifying airborne particulate matter. Sample collection and han- dling, physical optics, illumination, particle mor- phology, and analytical microscopy are discussed. Length: 41/2 days Target audience: Chemists, engineers, tech- nicians, and others responsible for the collection and identification of airborne particulate matter Sponsor/location: APTI Air Toxics Topics to be discussed in this course are health ef- fects of air toxics and emission sources; regula- tions of the Clean Air Act, RCRA, and TSCA; and the air pollution problems in Region 3. ------- S&T—Air and Radiation Length: 2 hours Target audience: All employees Sponsor/location: Region 3 Air Toxics—An Introduction This lecture course covers the fundamental con- cepts of toxicology, ambient monitoring, source assessment, exposure assessment, risk assess- ment, and regulatory issues pertaining to air toxics. Length: 31/2 days Target audience: Professionals entering the toxic air pollution control field and others desiring an overview of air toxics Sponsor/location: APT! Air Toxics Workshops A series of workshops for Agency and industry personnel will present the state of the art of knowledge and expertise in this area. The workshop will serve to accelerate communications among those working in the hazardous and air toxics field. Length: 2 days Target audience: Industry representatives and regulators Sponsor/location: OSWER; Region 9 Analytical Methods for Air Quality Standards This laboratory course emphasizes the reference and equivalent methods for air quality standards, ------- JO EPA Training Catalogue including sulfur dioxide, nitrogen dioxide, ozone, and carbon monoxide. Quality assurance programs are introduced, and calibration of con- tinuous analyzers is covered. Laboratory proce- dures and principles taught include the nondispersive infrared method for carbon monoxide; the coulometric, flame photometric, and UV fluorescent methods for sulfur com- pounds; the chemiluminescent method and UV calibration procedure for ozone; and the chemiluminescent method for nitrogen dioxide. Length: 5 days Target audience: Chemists and technicians responsible for sampling and analysis of ambient air Sponsor/location: APTI Atmospheric Sampling Topics which are discussed in lectures and inves- tigated in laboratories include methods of calibra- tion, use of flow rate measuring instruments, general techniques for sampling the atmosphere, and reference methods for sampling and analyz- ing criteria pollutants. Length: 41/2 days Target audience: Interested EPA technical staff Sponsor/location: APTI Combustion Evaluation Students successfully completing this course will understand combustion principles and the more significant design influences on achievement of combustion efficiency. The course emphasizes problem sessions in which students make the ------- S&T— Air and Radiation basic chemical/thermodynamlc calculations In- volved in checking design. Length: 41/2 days Target audience: Interested EPA technical staff Sponsor/location: APTI Control Measures for CO, Os, and NOX _ This entry-level, classroom workshop presents a view of the major control measures utilized to at- tain and maintain the National Ambient Air Quality Standards for carbon monoxide, ozone, and nitrogen oxides. The lessons include informa- tion about these pollutants, their sources and ef- fects, the control activities which are utilized to reduce their concentrations in the atmosphere, measurement techniques, regulatory activities, enforcement techniques, and other related topics. Length: 3 days Target audience: Employees with a background in transportation planning, mobile source or sta- tionary source control planning, and air pollution control planning Sponsor/location: HQ Institute Control of Gaseous Emissions _ Students successfully completing this lecture course will be able to evaluate systems typically employed for controlling emissions of gaseous pol- lutants including systems operation and review of permit applications. A primary focus of the course is on calculations that are needed to check system design. The course develops understanding of the process factors that guide selection of control devices for various abatement requirements and ------- J2 EPA Training Catalogue develops ability to select and size a gaseous pol- lutant control device. Length: 4 days Target audience: Interested EPA technical staff Sponsor/location: APTI Control of Particulote Emissions In this lecture course, students will acquire (1) knowledge of the types of devices available for par- ticulate control; (2) an understanding of how the devices work and of the influences on control ef- ficiency; (3) ability to perform the calculations necessary to determine control efficiency; and (4) ability to select and size a particulate pollutant control device. Length: 4 days Target audience: Interested EPA technical staff Sponsor/location; APTI Environmental Radon This course covers all aspects of radon, including general properties, units, radioactive decay equa- tions, history, uses, sources, exposure levels, dosimetry, animal and human effects, mitigation methods, risk assessment, and policy. The course is based on a new book about radon which is being written by the Instructors. Length: 11/2 days Target audience: EPA scientists, attorneys, en- vironmental protection specialists, and other EPA staff who want to learn about radon. ------- S&T—Air and Radiation 13 Sponsor/location: HQ Institute Fugitive VOC Leak Detection This course presents an overview of the organic chemicals, fugitive emission points, monitoring equipment, quality assurance procedures, and the design of inspections. Hands-on demonstra- tions of the most commonly used monitoring equipment are included. Length: 2 days Target audience: Engineering and field monitor- ing personnel Sponsor/location: APTI Hazardous Waste Calculations Workshop This course is based on the self-study course "Hazardous Waste Calculations." Students make calculations using a computer model based on the principles of hazardous waste combustion and are encouraged to bring problems to the course for in- dependent study. Topics include computer model design, input parameters and data, Interpretation of the model's output, and customizing the model. Length: 2 1/2 days Target audience: Permit review engineers and control systems design specialists Sponsor/location: APTI Hazardous Waste Incineration This course offers the student a comprehensive review of the theoretical, practical, and technical aspects of hazardous waste incineration. This ------- _14 EPA Training Catalogue course features lectures on the basic concepts and principles, workbook calculations, case studies, and project design for hazardous waste incineration. Emphasis will be on calculations and practical exercises related to design, testing, and operation of hazardous waste incineration facilities. A workbook with over 50 application- oriented problems with solutions will be provided, along with a comprehensive student manual. Length: 4 days Target audience: Interested EPA technical staff Sponsor/location: APTI; Region 2 Motor Vehicle Emissions Control—Antitampering and Misfueling The purpose of this laboratory course is to provide the automotive emissions control inspector the technical background and knowledge necessary to perform tampering and misfueling inspections. Visual and physical techniques for determining compliance status will be presented. Individual control systems will be discussed, along with methods of detecting tampering or component failure. Length: 3 days Target audience: Automotive emissions control inspectors Sponsor/location: APTI Motor Vehicle Emissions Control—Diagnosis and Repair This course features hands-on laboratory exer- cises as well as lectures and demonstration on the diagnosis and repair of motor vehicle emission control systems. The successful student will have ------- S&T-AIr and Radiation 15 a working knowledge of the causes and effects of motor vehicle emission control system failures and will understand the relationships among various control systems, how they work, and the appropriate diagnostic procedure for each. The course requires some experience with motor vehicle engines and electrical systems; it is not an overview or basic course. Length: 5 days Target audience: Personnel who train mechanics as part of the State plan to control mobile source emissions Sponsor/location; APTI Motor Vehicle Emissions Control—Quality Assurance for I/M Programs This course is designed to present some of the background and technical Information used by new inspection and maintenance program auditors In carrying out their duties and respon- sibilities. Course materials and lectures will provide the students with Information typically needed for performing audits, including general information about automotive emissions and their controls, technical information on emissions con- trol equipment commonly tampered with, guidelines on tampering- inspection procedures, general Information on the role of auditors, and general information for conducting a regular In- spection-station audit. Length: 3 days Target audience: New inspection and main- tenance program auditors Sponsor/location: APT! ------- J6 EPA Training Catalogue Principles and Practice of Air Pollution Control This entry-level classroom course deals with the principles and practice of air pollution control. The course presents a broad view of all major practical aspects of air pollution control. Lessons include information about pollutants, pollutant sources, effects of pollution, dispersion of pollu- tion, legal authority for air pollution control, measurement and control of emissions, enforce- ment of regulations, inspections, implementation plans, and other related topics. In the APTI cur- riculum, this is a recommended background course for all areas of study. Length: 3 1/2 days Target audience: Interested EPA technical staff Sponsor/location; APTI; Region 2 Quality Assurance for Air Pollution Measurement Systems Examples of ambient air monitoring activities are used to present the basic quality management principles and techniques applicable to air pollu- tion monitoring systems. A group problem allows students to apply their knowledge In the develop- ment of a comprehensive quality assurance plan for a hypothetical ambient air monitoring project. Length: 4 days Target audience: Quality assurance coor- dinators or managers, field or laboratory super- visors, and technicians involved with quality assurance activities or responsibilities Sponsor/location; APTI ------- S&T-AIr and Radiation 17 Radiation and Radon This course offers an Introduction to radiological health terms and health effects. It includes a dis- cussion of the role of the States, EPA, and other Federal agencies; basing of nuclear power plants; and emergency response planning. Current is- sues such as radon in local areas will be dis- cussed. Length: 2 hours Target audience: All employees Sponsor/location: Region 3 Site-Specific Source Monitoring and Evaluation for Air Toxics This lecture course emphasizes the methods and procedures currently being used in the field. Case studies feature lagoon emissions, hazardous waste site evaluation, and a source receptor evaluation for a chemical manufacturing facility. Length: 4 1/2 days Target audience: First-line supervisors and field personnel who perform sampling study designs, sampling, analysis, and investigations of sites with potential air toxics problems Sponsor/location: APTI Sources and Control of Volatile Organic Air Pollutants The student successfully completing this course will be able to evaluate systems typically employed for the control of volatile organic emissions in- cluding systems in operation and as represented in VOC control plans. The course emphasizes cal- culations needed to check system efficiency. ------- J8 EPA Training Catalogue Course content draws heavily from EPA Control Technique Guidelines, and it has been updated to include recent NSPS regulations. Length: 4 days Target audience: Interested EPA technical staff Sponsor/location: APTI Source Receptor Modeling Workshop This lecture course employs a hands-on training approach. Students are urged to bring their own receptor modeling problems. Emphasis will be placed on interpretation of receptor modeling results. Length: 3 days Target audience: Air pollution control agency planning and analysis personnel Sponsor/location: APT! Source Sampling and Analysis of Gaseous Pollutants This course presents the principles and techni- ques necessary for gaseous sampling and analysis of source pollutants, as outlined in Reference Methods 6, 7, and 11 of the New Source Perfor- mance Standards. In addition, students are given experience in problem solving and application, using EPA Reference Methods 1. 2, 3, and 4. The course is designed around laboratory exercises, which familiarize the student with analytical pro- cedures for determination of gaseous pollutants. Students perform extraction, recovery, and analysis of various pollutants to determine their concentration. Lectures cover theory and applica- tion of gaseous source testing. ------- S&T-AIr and Radiation 19 Length: 4 days Target audience: Interested EPA technical staff Sponsor/location; APTI Source Sampling for Porticulate Pollutants This course develops ability to plan for, guide, evaluate, and (after experience on the job) perform source sampling measurements to determine rates of participate emissions from stationary sources. The course details and clarifies EPA Reference Methods 1, 2, 3, 4, and 5. Instruction relies heavily on laboratory exercises where stu- dents work with stack sampling equipment. They perform components of the various methods, ex- tract a sample from an actual or simulated stack, and make calculations necessary in sampling pro- cedure and for reporting test results. Length: 41/2 days Target audience: Interested EPA technical staff Sponsor/location: APTI Statistical Analysis and Interpretation of Air Toxics Monitoring Data This lecture course is designed to provide practi- cal experience in analyzing and interpreting a wide variety of air toxics monitoring data. It reviews the fundamental problems associated with limited quantities of data, the statistical tools for analyzing such data sets in various ways, the various analyses available, and the most effective interpretive techniques. Length: 3 days Target audience: Interested EPA technical staff ------- 20 EPA Training Catalogue Sponsor/location: APTI Statistical Evaluation Methods for Air Pollution Data This course is intended to provide the student with an understanding of the statistical concepts and procedures needed for the detailed analysis of air pollution data. All topics are illustrated with examples based on air quality data. Students are given in-class exercises to promote a working knowledge of the procedures being discussed. Length: 41/2 days Target audience: Professionals responsible for collection, analysis, and interpretation of air quality data Sponsor/location: APTI ------- TECHNOLOGY Cross-Media ------- Table of Contents Science and Technology—Cross-Media Acid Rain: An Overview 25 Applied Statistics 25 Basic Environmental Toxicology 26 Biotechnology Seminars 26 Chemodynamics 26 Compliance Strategy for Underground Storage Tanks 27 Environmental Data Bases—An Introduction 27 EPA—University of Cincinnati Seminars on the Environment 28 Epidemiology 28 Expert Systems 28 Field Instrumentation for Determination of Volatile Organic Chemicals in the Environment 29 Human Exposure Seminars 29 Information Exchange Seminar (USGS-EPA) 30 Mechanisms of Carcinogens (Genetic Toxicology) 30 Science Seminar Program 31 Statistics for Managers 31 ------- Science and Technology Cross-Media Acid Rain: An Overview This course familiarizes participants with the causes of acid rain and the state of current re- search into its effects on our environment. Other topics include current acid rain legislation efforts in Congress, the status of negotiations between the United States and Canada, and acid rain in Region 3. Length: 2 hours Target audience: All employees Sponsor/location: Region 3 Applied Statistics In this course, state-of-the-art developments from a multitude of disciplines are covered, including computer-based techniques. Participants will be able to Identify capabilities in pattern recognition, cluster analysis, and other multtvariate techni- ques that can be applied to Agency problems re- lated to data analysis and quality assurance/quality control. Length: 1 day Target audience: Scientific and technical staff Sponsor/location: Cincinnati ------- 26 EPA Training Catalogue Basic Environmental Toxicology This course Includes a discussion of the effects of hazardous materials on individuals and the en- vironment. It is designed to benefit those who could use fundamental instruction in organic chemistry as it applies to priority pollutants. Length: 75 minutes per week for 15 weeks Target audience: All employees Sponsor/location: Region 3 Biotechnology Seminars This seminar series focuses on issues of current interest to scientists. Topics include information on DMA techniques, microblal technology, fate and transport of microorganisms, ecology, microcosm development, pathogenlcity and detec- tion of clroorganisms. Length: 1 day Target audience: Biotechnical specialists Sponsor/location: Cincinnati Chemodynomics This course provides a better understanding of the behavior of manmade chemicals in the material environment. Content includes equalization of en- vironmental interfaces; transport fundamentals; chemical exchange rates between air and water, between water and adjoining earth material, be- tween air and soil; intraphase chemical transport with a homogeneous medium; review of addition- al transport process in the environment; modeling of the process. ------- S&T—Cross-Media 27 Length: 1 day Target audience: Employees whose work is con- cerned with chemicals in the geosphere. Sponsor/location; Cincinnati Compliance Strategy for Underground Storage Tanks A seminar series will be developed for the regulators (Federal and State agency personnel) and the regulated community (underground-tank owners and operators) presenting leak detection and prevention methods, and techniques for cor- rective actions. Length: 2 days Target audience: Federal and State agency per- sonnel and underground-tank owners and operators Sponsor/location: ORD; OSWER; Region 2 Environmental Data Bases—An Introduction This course is an introduction to the environmen- tal data bases that are available on the online computer systems through commercial vendors. The course will introduce the full range of vendors and the data bases each one offers. Participants receive a handbook that gives detailed descrip- tions of each data base. Length: 1/2 day Target audience: Professional and technical staff who use computer data base information in their jobs Sponsor/location: Regions 5,9 ------- 28 EPA Training Catalogue EPA—University of Cincinnati Seminars on the Environment This seminar series focuses on a variety of pollu- tion control issues of current Interest. Topics in- clude legal and regulatory aspects, state of the art, economics, and risk assessment. Length: 1-2 hours Target audience: All technical specialists, scien- tists, and engineers Sponsor/location: Cincinnati Epidemiology This is a graduate-level course designed to convey the concepts, applications, principles, and sig- nificance of epidemiology and to create and nur- ture enthusiasm for further inquiry in environmental epidemiology. The emphasis is on insights and modern analytic techniques that contribute directly to improvements in environ- mental protection and risk assessment. Length: Semester-long course Target audience: EPA scientists, engineers, and environmental protection specialists Sponsor/location: HQ Institute; video-taped lec- tures available Expert Systems Expert systems are computer-based applications that use the knowledge of decisionmaking proces- ses of a human expert to advise and assist users with less expertise. Participants will learn to design, build, and test an expert system; manage expert systems as a new technology; introduce ex- ------- S&T-Cross-Medla 29 pert systems Into their organizations; and select staff and expert-system software. Length: 32 hours (1 full day and eight 3-hour ses- sions) Target audience: All employees Sponsor/location: HQ Institute Field Instrumentation for Determination of Volatile Organic Chemicals in the Environment This course covers the selection, use, and calibra- tion of field instrumentation for air analysis, haz- ardous waste investigations, underground-tank studies, plume tracking, and groundwater protec- tion to teach new methods of investigation and analysis to field chemists, consultants, and EPA contractors (FIT, TAT). Length: 2 days Target audience: Field investigators with some chemistry and instrumentation background, project managers and field on-scene coordinators who direct such field investigations or evaluate proposals to do field work Sponsor/location; Region 1 Human Exposure Seminars This seminar series is designed to familiarize at- tendees with the fundamental concepts of human exposure monitoring, modeling, and data. It will cover the concepts and theory of the total human exposure approach, existing exposure data bases, and use of these data in making risk estimates. The seminars consist of structured lectures by ex- perts in the field, both from within and outside EPA. There will be ample opportunity for feedback ------- 30 EPA Training Catalogue and questions. Objectives Include familiarizing at- tendees with the latest exposure data bases and research findings from recent exposure studies; comparing the effectiveness of the direct and in- direct approaches to exposure estimation; and demonstrating how to use exposure data to make risk estimates. Length: 2 years (once a month) Target audience: Scientists, engineers, and employees Involved In exposure assessment programs or projects Sponsor/location; HQ Institute Information Exchange Seminar (USGS-EPA) This course covers the organizational structure of the U.S. Geological Survey and the types of infor- mation that USGS and EPA share., Length: 1-2 hours Target audience: All EPA employees Sponsor/location: Region 9 Mechanisms of Carcinogens (Genetic Toxicology) This lecture and discussion course presents con- temporary evidence of the mechanisms of cancer induction and progression relevant to EPA's man- date to protect the public from exposure to car- cinogens. Length: 1 hour per week for 7 weeks Target audience: All employees Sponsor/location: Region 3 ------- S&T—Cross-Media 31 Science Seminar Program The Science Seminar Program is a series of lec- tures designed to present current issues and con- cerns in science and technology. Length: 1 hour a month Target audience: All employees Sponsor/location: Region 3 Statistics for Managers This course is structured to give managers, super- visors, and analysts an understanding of statisti- cal concepts and is intended to present statistical terminologies and concepts so that managers and analysts may communicate better with statis- ticians and data analysts. The course is divided into four 2-hour sessions with the afternoon ses- sion linked to the morning session. The four ses- sions are "Overview of Statistical Concepts," "Understanding Specific Problems," "An Overview of Statistical Sampling." and "Examination of a Statistical Survey." Length: 8 hours Target audience: Managers, supervisors, and analysts Sponsor/location; HQ Institute ------- TECHNOLOGY Hazardous Materials and ncident Response ------- Table of Contents Science and Technology—Hazardous Materials and incident Response Advanced Supervision of Asbestos Abatement Projects (Annual Update Course) 37 Air Surveillance for Hazardous Materials 37 Asbestos Management Planner 38 Hazardous Materials Contingency Planning 38 Hazardous Materials Incident Response Operations 39 Hazardous Materials Response for First Responders 39 Hazardous Materials Response Planning and Operations Course 40 Incident Mitigation and Treatment Methods 40 Inspecting Buildings for Asbestos-Containing Materials 41 Pesticide Misuse Residue Analysis 41 Sampling for Hazardous Materials 42 ------- Science and Technology Hazardous Materials and Incident Response Advanced Supervision of Asbestos Abatement Projects (Annual Update Course) This course Includes a Federal/State regulatory update, new abatement techniques, and revised air monitoring techniques and requirements. In addition, medical, legal, and Insurance updates are covered, as well as State certlflcaiton and licensing requirements. Length: 2 days Target audience; Asbestos abatement super- visors Sponsor/location: Region 4 Air Surveillance for Hazardous Materials This course instructs participants In practices and procedures for monitoring and sampling air- borne hazardous materials. Topics to be dis- cussed are air surveillance programs; air monitoring techniques and Instruments; air sam- pling techniques and equipment; radiation detec- tion instruments; instrument calibration; quality control; exposure guidelines; health and safety considerations; legal implications; and air dis- persing and meteorology. The course will include operating procedures for specific air monitoring instruments and sampling equipment, as well as strategies for air surveillance at both abandoned hazardous waste sites and In accidental releases of hazardous chemicals. ------- 38 EPA Training Catalogue Length: 5 days Target audience: Personnel Involved in emer- gency response to hazardous substances or those who Investigate uncontrolled hazardous waste sites Sponsor/location: OSWER; Regions 1, 2. 3. 4, 5, 6. 7. 9, 10 Asbestos Management Planner Key course elements Include Interpreting survey results, the hazard assessment process, evalua- tion, selection of control options, and developing an operations and maintenance plan. Length: 2 days Target audience: Asbestos management plan- ners Sponsor/location: Region 4 Hazardous Materials Contingency Planning This course, which is jointly sponsored by EPA and FEMA, includes actual examples of emergen- cy situations and addresses legal, technical, and financial aspects of contingency planning. The training encompasses topics such as pertinent statutes; local, State, and Federal responsibilities; contracts and cooperative agreements; develop- ment of a response plan; types and storage of haz- ardous materials; preventive measures; disclosure of facilities; and local. State, and Federal ordinances. Instructional methods in- clude lectures, demonstrations, and classroom discussion. Length: 41/2 days ------- S&T—Hazardous Materials and Incident Response 39 Target audience: Regional, State, and local employees who require a basic understanding of contingency planning and related Issues Sponsor/location: OSWER; Region 3 Hazardous Materials Incident Response Operations This course provides attendees with practical knowledge concerning incident response opera- tions. Focus is on response team function, methods, procedures, and safety in responding to hazardous substance spills or abandoned waste sites. Participants become more familiar with selection, use, and limitation of respiratory protection apparatus and protective clothing; site entry, control, and decontamination procedures; the use of field monitoring instruments; and standard operating safety guides. Length: 5 days Target audience: EPA and other Federal, State. and local government/Hazardous waste staff Sponsor/location: Regions 9, 10 Hazardous Materials Response for First Responders This course provides participants with basic infor- mation needed to recognize, evaluate, and mitigate an incident involving the release or potential release of hazardous materials. Topics to be discussed include chemical and physical properties of hazardous materials; toxicology; recognition and identification of hazardous materials; personnel protective equipment; direct- reading instruments; standard operating proce- dures; response organization; and sources of information. Fire fighting techniques are not part of the course. ------- 40 EPA Training Catalogue Length: 3-5 days Target audience; Members of hazardous material response teams, teams that are being formed, or others who may be called upon to respond to a chemical release. Persons who have previously attended Hazardous Materials Incident Response Operations or Personnel Protection and Safety should not apply. Sponsor/location: OSWER; all regions Hazardous Materials Response Planning and Operations Course This workshop focuses on response team func- tions, methods, procedures, and safety. Also in- cluded is practical knowledge concerning disposal of hazardous materials and the use of computers to aid in site management. Length: 1 day Target audience: EPA, State, and local employees who develop, implement, or manage programs for chemical emergencies or cleanups at hazardous waste sites Sponsor/location: Region 10 Incident Mitigation and Treatment Methods This course instructs attendees in the concepts and techniques for containment, treatment, and disposal of hazardous materials associated with accidental releases and uncontrolled waste sites. It emphasizes the practical applications of Inci- dent mitigation and treatment technologies and includes the following topics: first-response con- siderations, hazard evaluation, containment methods, physical, chemical, and biological treat- ------- S&T— Hazardous Materials and Incident Response merit, disposal options, and safety during response operations. Length: 4 days Target audience: EPA, State, and local employees who develop, implement, or manage safety programs for chemical emergencies or cleanup at hazardous waste sites Sponsor/location: Regions 1, 3, 4, 5, 6, 7, 8, 9, 10 Inspecting Buildings for Asbestos-Containing Materials The objective of this course is to outline some of the basic considerations and methods used to make valid determinations of whether asbestos- containing material is present through inspec- tion, sampling, and assessment. General information will be provided on the potential health hazards associated with asbestos ex- posures. Length: 2 days Target audience: Asbestos inspectors and others who conduct or need to know about evalua- tions of buildings for asbestos-containing materials Sponsor/location: Region 4 Pesticide Misuse Residue Analysis _ This intermediate to advanced workshop will in- clude analytical experiments involving the deter- mination of phenoxy herbicides; glyphosate sulfonylurea herbicides (Oust, Glean, etc.); and carbamates. The use of the gas chromatograph/mass selective detector will also be covered in a laboratory experiment. Par- ------- 42 EPA Training Catalogue ticipants should be familiar with the theory and have a good working knoweldge of the basic opera- tion of liquid and gas chromatographs and of com- mon extraction and cleanup techniques. Length: 3 days Target audience: Interested EPA technical per- sonnel Sponsor/location: Region 4 Sampling for Hazardous Materials This course provides basic practical information about the design of sampling programs; equip- ment and procedures for sample collection; sam- pling safety; regulations on transporting samples; and use of statistics In sampling. The course In- cludes hands-on use of multimedia sampling equipment. Length: 3 days Target audience: EPA, State, and local employees who develop. Implement, or manage safety programs for chemical emergencies or cleanup at abandoned hazardous waste sites Sponsor/location: OSWER; Regions 1,2,3,9,10 ------- TECHNOLOGY Quality Assurance/ Quality Contro ------- Table of Contents Science and Technology—Quality Assurance/Quality Control Analytical Quality Control 47 Data Quality Objectives 47 General Quality Assurance Considerations for Ambient Air Monitoring 48 Motor Vehicle Emissions Control—Quality Assurance for I/M Programs 48 Orientation to Quality Assurance Management 48 Quality Assurance for Air Pollution Measurement Systems 49 Quality Assurance for Source Emission Measurements 49 Quality Assurance, Quality Control, and Chain of Custody—An Introduction 49 ------- Science and Technology Quality Assurance/Quality Control Analytical Quality Control This course covers methods for assuring the reliability and validity of analytical and field data used to assess and monitor water quality. Par- ticipants should be knowledgeable about the analytical methods used in the area of their responsibility. It is highly desirable to have some background in basic statistical calculations. Length: 5 days Target audience: Personnel who have prime responsibility for assuring the reliability of analytical and field data used to assess and monitor water quality Sponsor/location; Region 4 Data Qualify Objectives This workshop is designed to introduce par- ticipants to the data quality objectives (DQOs) concept and process. The course consists of a combination of lectures, group discussions, and exercises. The emphasis is on management issues associated with DQOs rather than on detailed "how-to" technical information. The course objec- tives are to provide a general understanding of the DQO concept and its value to EPA: ensure that participants are aware of the key stages and roles in the DQO process; provide participants with practical experience in DQO implementation; and lay a foundation for expanded knowledge of and participation in the DQO process. ------- 48 EPA Training Catalogue Length: 1 day Target audience: Managers, program staff, and technical staff Involved In design or oversight of environmental data collection activities, and other interested employees Sponsor/location: HQ Institute General Quality Assurance Considerations for Ambient Air Monitoring See description under Science and Technology, Air and Radiation Motor Vehicle Emissions Control—Quality Assurance for i/M Programs See description under Science and Technology. Air and Radiation Orientation to Quality Assurance Management This workshop serves as an orientation to the basic management issues associated with EPA's quality assurance (QA) program for environmen- tal data collection. It will provide participants with a systematic, nontechnical Introduction to the primary elements and concepts of QA. By the end of the session, participants will be able to under- stand the value and benefits of an effective QA program; identify the basic tools of QA manage- ment at EPA; evaluate the strengths and weak- nesses of particular QA programs; and understand the QA roles of EPA managers and their staff. Length: 1 day Target audience: EPA managers and staff (tech- nical and nontechnical) who would benefit from a systematic Introduction to EPA's QA program, ------- S&T—Quality Assurance/Quality Control 49 especially employees newly assigned to QA responsibilities Sponsor/location: HQ Institute; Regions 2, 6 Quality Assurance for Air Pollution Measurement Systems See description under Science and Technology, Air and Radiation Qualify Assurance for Source Emission Measurements See description under Science and Technology, Air and Radiation Quality Assurance, Quality Control, and Chain of Custody—An Introduction This course is designed to delineate established policy, procedures, and program requirements for the conduct of quality assurance for all environ- mentally related measurements performed by or for the Agency. The course includes a discussion of environmental public laws that require quality assurance activities and the elements of a quality assurance project plan. Length: 1 day Target audience: EPA supervisors and profes- sionals involved in any aspect of environmental monitoring; and project officers, grant officers, and other technical staff Sponsor/location: Region 5 ------- TECHNOLOGY Risk ------- Table of Contents Science and Technology—Risk Environmental Risk Assessment 55 Integrated Risk Information System (IRIS) 55 1986 Risk Assessment Guidelines Core Briefing 56 1986 Risk Assessment Guidelines Manager's Seminar 56 Risk Assessment In Superfund 57 Risk and Decision-Making 57 Risky Decisions 58 ------- Science and Technology Risk Environmental Risk Assessment This basic course provides participants with the fundamentals needed to determine the toxicity of chemicals that have been released into the en- vironment and to assess their risk to public health. The primary focus of the course is risk as- sessment associated with uncontrolled hazardous waste sites. This course addresses risk assess- ment in terms of its four elements: hazard iden- tification, dose-response evaluation, exposure assessment, and risk characterization. Length: 4 days Target audience: EPA, State, and local employees who develop, implement, or manage safety programs for chemical emergencies or cleanup at abandoned hazardous waste sites Sponsor/location: Regions 1, 2, 3, 4, 6, 7, 8, 10; RTF Integrated Risk Information System (IRIS) This course orients users to the role of IRIS in risk assessment and risk management at EPA. The agenda includes a lecture, hands-on exercises, and a case study. The course objectives are to thoroughly train the IRIS user in the uses and limitations of the information in the system and give the user experience in accessing and maneuvering the data base itself. Length: 21/2 hours-1 day ------- 56 EPA Training Catalogue Target audience: Managers, program staff, and technical staff who regularly need Agency risk as- sessment and risk management Information Sponsor/location: HQ Institute; Regions 2, 3, 4, 7 1986 Risk Assessment Guidelines Core Briefing This course is designed to familiarize Agency per- sonnel with EPA's 1986 Risk Assessment Guidelines in all EPA risk assessing offices. The core briefing is a lecture designed for general-in- terest audiences that provides a concise, general overview of the five guidelines as a group. Length: 1 hour Target audience; All Agency personnel Sponsor/location; HQ Institute; all regions 1986 Risk Assessment Guidelines Manager's Seminar This course is designed to familiarize Agency managers with the 1986 Risk Assessment Guidelines and to promote informed use of the guidelines in all EPA risk assessing offices. The course highlights important scientific features of the guidelines and links these features with Agen- cy policy as developed in the guidelines, by means of a lecture format and problem-solving exercises. Length: 2 days Target audience: Agency managers who super- vise risk assessment activities or have other managerial responsibilities in risk assessing of- fices Sponsor/location: HQ Institute; all regions ------- S&T-Rlsk 57 Risk Assessment in Superfund This beginning-level course is intended for staff who are responsible for reviewing, supervising, or facilitating the work of consultants or technical experts in performing risk assessments. Topics include an overview of chemical risk assessment, exposure assessment, and risk characterization and an overview of the Superfund Public Health Evaluation Process. Length: 2 days Target audience: Superfund staff (EPA and other Federal, State, and local government employees) Sponsor/location: Region 10 Risk and Decision-Making This course gives participants a basic under- standing of the concepts and elements of risk as- sessment, risk management, and risk communication. It blends limited lectures on the principles of risk assessment and risk com- munication and on IRIS and the Risk Assessment Guidelines with small-group discussions based on a hypothetical case study. The case study was constructed to raise multimedia issues, and so has application to all programs and to all staff. Length: 2 days Target audience: EPA technical/professional staff and supervisors involved in, or needing an understanding of, risk-based decision-making Sponsor/location: HQ Institute; all locations ------- 58 EPA Training Catalogue Risky Decisions This is a state-of-the-art risk-management train- ing program developed by Environmental Resour- ces, Ltd. of London, England, for the Dutch Environmental Ministry. All or part of this program may potentially be integrated into the Agency's risk-training curriculum. This EPA presentation is cosponsored by the EPA Institute and the EPA Risk Training Committee. Length: 1 day Target audience: All Agency technical personnel Sponsor/location: HQ Institute; course materials available through HQ library ------- TECHNOLOGY Solid and Hazardous Wastes ------- Table of Contents Science and Technology—Solid and Hazardous Wastes Activated Sludge Process Control 63 Alternative Treatment Technologies for Superfund Waste Sites 63 Bioremediation of Hazardous Waste Sites 64 CERCLA Orientation 64 CERCLIS Enforcement Overview 65 Corrective Action: Technologies and Alternatives 65 Customized CERCLIS Reporting 66 Environmental Remote Sensing 66 Geophysical Techniques for Finding Buried Waste: Techniques and Basic Theory 66 Geophysics for Hazardous Site Investigations 67 Hazard Ranking System 67 Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites 68 Hazardous Waste Calculations 68 Hazardous Waste Incineration 68 Hazardous Waste Landfill Design 68 Hazardous Waste Management 69 ------- Science and Technology—Solid and Hazardous Wastes Hazardous Waste Minimization Methods and Procedures 69 Hazardous Waste Site Sampling 70 Land Disposal Restriction Program Implementation 70 OSC/RPM Basic Skills Training 71 Preliminary Assessment/Site Investigations (PA/SI) 71 RCRA/CERCLA Treatment Alternatives to Hazardous Waste Landfills 72 RCRA Facility Assessment 72 RCRA Groundwater Monitoring: Use of the TEGD and COG 73 RCRA Orientation Training for Permitting/Enforcement Personnel 73 Remedial Design Schedule Management—An Introduction 74 Remedial Investigation/Feasibility Study (RI/FS) Workshop 74 SARA Title III Information Management Workshops 75 Skills Development in Negotiation of CERCLA/RCRA Disputes 75 Solvent Waste Reduction Alternatives 75 Superfund Public Health Evaluation 76 ------- Science and Technology Solid and Hazardous Wastes Activated Sludge Process Control This course is designed to assist participants in upgrading activated sludge treatment operations. Instruction will be based on proven operational control methods and case histories. Length: 3 days Target audience: Wastewater treatment facilities personnel Sponsor/location: Region 4 Alternative Treatment Technologies for Superfund Waste Sites This workshop provides attendees a wide array of treatment alternatives with associated costs and limitations. This new series of seminars will present proven treatment technologies and provide technical and management guidance on their selection and application. The seminars will include five sessions of 2 1/2 to 3 1/2 hours devoted to specific topics. Speakers will be selected from a pool of experts in the technologies for managing hazardous wastes. Length: 2 days Target audience: Interested EPA technical staff Sponsor/location: OSWER; Regions 1, 2, 3, 4, 5, 6, 7, 9. 10 ------- 64 EPA Training Catalogue Bioremediatlon of Hazardous Waste Sites These four seminars provide Information on the design of biological treatment technologies, on detoxification/biodegradatalon mechanisms In these systems, and methods for selecting ap- propriate treatment processes. Techniques for In situ biodegradation of organlcs In aquifer and the unsaturated zone will be discussed, as well as those site characteristics where treatment In a reactor is more effective. Discussion will Include case studies on CERCLA sites as well as sites not in the Hazardous Ranking System. Length: varies Target audience: Personnel Involved In selecting treatment for hazardous waste sites Sponsor/location; ORD CERCLA Orientation This introductory course Is designed to introduce new employees to the Superfund program. The topics covered present an overview of the CERCLA legislation, the National Contingency Plan, program implementation and policy implications, RCRA program interface, community relations. and the removal, remedial, enforcement, and sup- port programs. Instructional methods used In the course include classroom lectures, group discus- sion, problem solving, case studies, and student exercises. Participants will be offered insights Into the actual "nuts and bolts" of these programs. Length: 4 days Target audience: New employees Sponsor/location: OSWER; all locations ------- S&T—Solid and Hazardous Wastes 65 CERCLIS Enforcement Overview This course is designed to provide a generalized overview of the CERCLIS data base and structure, with emphasis on the enforcement program. The course covers data base structure, data entry. data retrieval, and generation of reports. The course emphasizes the enforcement aspects of CERCLIS by concentrating on select program- matic issues and showing how these issues are reflected in the data and how the data can provide information to enforcement program managers and coordinators. Length: 1/2 day Target audience: Interested EPA staff Sponsor/location: OSWER Corrective Action: Technologies and Alternatives The technology transfer seminars will address PA/SI and alternative corrective actions. The seminars will be built around the risk assess- ment/risk management strategies for implement- ing corrective action. Basic investigative procedures would constitute the risk assessment part of the seminars, and review and application of control technologies would be presented in the context of risk management. Projects in which technologies have been successfully used will be reviewed. Length: 2 days Target audience: Owners and operators of TSDFs; engineers and environmental scientists who want to gain a further understanding of cor- rective measurement technology alternatives Sponsor/location; OSWER; Regions 3, 4, 5, 6, 9 ------- 66 EPA Training Catalogue Customized CERCLIS Reporting This course is designed to provide individuals who have completed the course, CERCLIS Enforce- ment Overview, with the functional knowledge necessary to generate customized CERCLIS reports. Length: 2 days Target audience: Interested EPA staff Sponsor/location: OSWER Environmental Remote Sensing Major topics in this course include the fundamen- tals of remote sensing, topographic map reading, basic air photo analysis skills, hazardous waste site analysis with historical photography, and re- questing remote-sensing support services. Course structure involves predominantly hands-on exer- cises supplemented by short lectures, demonstra- tions, and a reference information package. Length: 4 hours Target audience: CERCLA and RCRA staff Sponsor/location: Region 4 Geophysical Techniques for Finding Buried Waste: Techniques and Basic Theory This course provides an introduction to the geophysical techniques used for finding buried waste and explores the theory behind them and their applicability in the field. Participants will learn objective methods for selecting appropriate techniques to identify where toxic waste is buried. Length: 3 hours ------- S&T—Solid and Hazardous Wastes 67 Target audience: CERCLA and RCRA project managers Sponsor/location: Region 1 Geophysics for Hazardous Site Investigations This course provides an Introduction to geophysi- cal sensing techniques that may be used during Investigations at hazardous waste sites. Topics addressed include objectives of subsurface inves- tigations, techniques currently used, advantages and limitations of each technique, the cost of tech- niques, and how to utilize and Interpret data. The course consists of lectures, classroom discussion, and case studies. Length: 2 days Target audience: Regional and State technical and enforcement staff Sponsor/location: OSWER Hazard Ranking System This course Introduces participants to the techni- cal aspects of the Hazard Ranking System and EPA's policy for listing sites on the National Priority List. Course instruction consists primari- ly of classroom lecture and discussion. Par- ticipants will gain insight into the criteria used for determining the status of a given site as it pertains to cleanup operations. Length: 2 days Target audience: Regional and State Superfund staff and their contractors Sponsor/location: OSWER ------- 68 EPA Training Catalogue Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites This course offers an in-depth review of the full range of hazardous cleanup technologies ap- plicable to the variety of Superfund sites on the National Priority List. The course consists of lec- tures, discussions, and case studies. Topics presented in the seminar include hazardous materials cleanup technologies and selection methodology for appropriate technologies. For each technology, the course examines costs, in- stitutional constraints, and other pros and cons. Changes in the remedial process as a result of SARA are addressed, as well as selection criteria for permanent remedies. Length: 2 days Target audience: State and regional CERCLA program management staff Sponsor/location: OSWER; Regions 1, 2, 3, 4, 5, 6 Hazardous Waste Calculations See description under Science and Technology, Air and Radiation Hazardous Waste Incineration See description under Science and Technology, Air and Radiation Hazardous Waste Landfill Design The emphasis on this course will be on estab- lishing a rational design sequence for landfill design and developing the specifics of each major component. The course will center around preparation of sample calculations for an example ------- S&T—Solid and Hazardous Wastes 69 landfill. Complete design calculations will be developed for this example, and sample field test- ing data will be presented to aid in explaining con- struction quality assurance procedures. Length: 2 days Target audience: EPA regional and State permit writers and reviewers Sponsor/location: OSWER; all regions Hazardous Waste Management This course is designed by EPA's Environmental Compliance Program to provide EPA employees with information on the proper management of hazardous waste at their facilities. The objectives of this course are to train participants to charac- terize and classify wastes properly at their facilities; to provide information on hazardous waste management as required by RCRA and TSCA; to train participants to select a reputable, qualified transporter and treatment, storage, and disposal facilities (TSDF); to update participants on legal and policy issues addressed from the recent RCRA/TSCA compliance reviews and en- vironmental audits at EPA facilities; and to train participants to complete a manifest property. Length: 2 1/2 days Target audience: EPA and contract employees who generate or manage hazardous waste at EPA facilities Sponsor/location: HQ Institute Hazardous Waste Minimization Methods and Procedures A series of seminars will be presented on waste minimization and procedures for key industrial ------- 70 EPA Training Catalogue sectors (industrial and hazardous material managers, government inspectors and permit writers, consulting engineers and SQGs). These seminars will focus on specific unit process opera- tions common to the industry category and will deal with air, water, and solid waste generation. Length: varies Target audience; Industrial and hazardous materials managers Sponsor/location: OSWBR Hazardous Waste Site Sampling Among the subjects discussed in this course are field notes and measurements; sample identifica- tion and documentation; chain-of-custody and sample-handling procedures; well construction and protection; groundwater and soil sampling; and surface water, leachate stream, and sediment sampling. Individual protective clothing, equip- ment, and safety are not subjects for primary dis- cussion. Length: 5 days Target audience: Any employee who collects samples in and around hazardous waste sites Sponsor/location: Region 4 land Disposal Restriction Program Implementation This workshop will provide technical guidance and training to EPA regions, State governments, and the regulated community in performing tech- nical evaluations and permitting requirements for the land disposal restrictions program. Length: varies ------- S&T— Solid and Hazardous Wastes Target audience: Interested EPA technical staff Sponsor/location: OSWBR OSC/RPM Basic Skills Training _ This introductory course introduces new employees hired as OSCs or RPMs to the roles and responsibilities of their job and is designed to provide interaction among employees from various regions. Topics covered present an over- view of the tasks new OSCs and RPMs perform, in- cluding notification, evaluation, and planning, and removal operations for OSCs; and site plan development, RI/FS, RODS, RD/RAs for RPMs. The course consists of classroom lectures, group discussion, case studies, and student exercises. Length: 41/2 days Target audience: New OSCs and RPMs Sponsor/location; OSWER; Regions 2, 3, 6, 9 Preliminary Assessment/Site Investigations (PA/SI) _ This course provides a brief overview of the Super- fund program and discusses the sequences of tasks for a site inspection. It also addresses safety and sampling considerations and presents a detailed overview of the Hazard Ranking System. The course concludes with an exercise that re- quires participants to prepare a sampling plan for a sample case site. Length: 3 days Target audience: State and contractor person- nel who conduct preliminary assessments and on- site investigations of hazardous waste sites Sponsor/location: OSWER ------- 72 EPA Training Catalogue RCRA/CERCLA Treatment Alternatives to Hazardous Waste Landfills In this seminar, case studies provide the framework. All details will be presented in the con- text of their relative importance to the success of the given case. Costs, waste quantity/quality data, results of technology implementation, ap- plicable permit conditions, site cleanup limits and goals, and the relationship of the technology to regulations will be discussed. Themes include: al- ternative/innovative approaches to waste mini- mization and recycling; remedial and corrective actions; alternative technologies to incineration and thermal destruction; technologies for detoxification and destruction; and developing technologies for safe ultimate disposal. Engineers and scientists who have direct experience with the implementation of alternative techniques and ap- proaches will be speakers. Length: 2 days Target audience: Federal and State officials, in- dustrialists, consultants, and facility owners and operators Sponsor/location: OSWER RCRA Facility Assessment This course outlines strategies for identifying and cleaning up hazardous waste or hazardous con- stituents that threaten human health or the en- vironment. Emphasis is placed on providing information on sampling, particularly with regard to the analysis and interpretation, and recom- mendations on substances collected. Physical safety aids are also discussed. Instructional ac- tivities include lecture and case-study analysis. Length: 21/2 days ------- S&T—Solid and Hazardous Wastes 73 Target audience: Interested EPA staff Sponsor/location: OSWER RCRA Groundwater Monitoring: Use of the TEGD and COG This intermediate-level course emphasizes the use of sections of the Technical Enforcement Guidance Document (TEGD) and the Compliance Order Guidance (COG). The goals of the course in- clude: providing technical guidance to the regions and States in the evaluation of RCRAgroundwater monitoring systems; providing a regulatory and policy basis for technical approaches to RCRA groundwater monitoring programs and strategies for obtaining technical objectives; and promoting an integrated approach to regulating RCRA groundwater monitoring facilities among enforce- ment, permits, field inspectors, and attorneys. The course instructional methods consist of class- room lectures and discussion, simulations, video presentations, and case studies. Length: 3 1/2 days Target audience: Regional, State, and local RCRA employees Involved in program manage- ment and Inspections; technical, enforcement, or permits staff members Sponsor/location: OSWER RCRA Orientation Training for Permitting/Enforcement Personnel See description under Legal, Regulatory, and En- forcement ------- 74 EPA Training Catalogue Remedial Design Schedule Management—An Introduction During this seminar, a series of generic remedial design management schedules will be presented. The presentations will focus on the time-phased schedule logic, typical technologies applicable to the schedules, assumptions used, and a descrip- tion of site-specific applications. Also, methods to optimize remedial design management schedules will be discussed. Course Instruction consists of lectures, discussions, slides, and handouts. Par- ticipants will be provided with a bound document containing copies of the presentation slides, the standard remedial design tasks, the remedy- specific generic remedial design schedules, and appropriate background data and references. Length: 1 day Tea-get audience: RPMs, State project officers. REM and ARCS contractors, and U.S. Army Corps of Engineers and Bureau of Reclamation design managers Sponsor/location: OSWER; HQ Institute; Region 2.5 Remedial Investigation/Feasibility Study (RI/FS) Workshop This course is designed to inform regional and State remedial staff on RI/FS policies and proce- dures, particularly as they have been modified to reflect the Superfund Amendments and Reauthorization Act (SARA) and program efforts to streamline the process. Topics Include planning, managing, and scoping projects; risk assessment; development, screening, and evaluation of alter- natives; preparing a proposed plan; and site- specific strategies. ------- S&T—Solid and Hazardous Wastes 75 Length: 3 days Target audience: Regional and State remedial staff Sponsor/location: OSWER; HQ Institute; Regions 1, 2, 3, 4, 5, 6, 8, 9 SARA Title III Information Management Workshops These five workshops clarify understanding of Title III regulations and their State and local re- quirements; identify Federal Information resour- ces pertinent to Title III that are available to SERCs and LEPCs; and provide a forum for dis- cussion among local and State organizations. Presentations will address these issues, as well as provide information on available tools to help manage and use information (both automated and non-automated), disseminate Information to the public, and communicate risk. The workshops will include presentations by both Federal and State representatives. Length: 2 days Target audience: SERC, LEPC, and First Responder representatives Sponsor/location: OSWER Skills Development in Negotiation of CERCLA/RCRA Disputes See description under Legal, Regulatory, and En- forcement Solvent Waste Reduction Alternatives A series of technology transfer seminars will deter- mine whether information will be presented on a technology or Industry approach. Surveys Indi- ------- 76 EPA Training Catalogue cate that the chemical and allied products In- dustry (SIC 28) accounts for over half the nation's total hazardous waste volume. CERI will coor- dinate the effort with HWERL and OSWER per- sonnel in addition to States having recycling exemptions, financial incentives, and information programs. Four to eight seminars will be presented in EPA regions. A seminar publication will cover solvent-using in- dustries and present alternatives to land disposal. The major topics will include source reduction, focusing on in-plant changes that can either reduce or eliminate solvent waste generation, recycling of waste-stream substance or reclama- tion of waste material, and treatment technologies such as incineration and chemical fixation/oxida- tion alternatives. Length: 2 days Target audience: Users of solvents, regulators, and environmental consultants Sponsor/location: ORD; OSWER; Regions 1, 4, 5, 7, 10 Supetfund Public Health Evaluation This beginning-level course consists of lectures, discussions, and practical exercises in risk as- sessment. Topics include an overview of chemical risk assessment; hazard identification and dose- response assessment; exposure assessment and risk characterization; and risk communication. Day 2 provides an overview of the Superfund Public Health Evaluation Process, including an intensive case study exercise. Length: 2 days ------- S&T—Solid and Hazardous Wastes 77 Target audience: Federal and State employees responsible for reviewing, supervising, or facilitat- ing the work of consultants or technical experts In performing risk assessments Sponsor/location: OSWER Note: This training will be unavailable in FY 88, as the guidance is currently under revision. ------- TECHNOLOGY Water and Groundwater v_>^_>_>_>^^H(^ ^^^^k ^x^ S~* ------- Table of Contents Science and Technology—Water and Groundwater ADA Basic Groundwater Course 83 Analytical Quality Control 83 Assessment and Management of Drinking Water Contamination 83 Basic Groundwater Concepts 84 Giardiasis—Waterborne 84 Groundwater Geochemistry—An Introduction 85 Groundwater Investigations—An Introduction 85 Groundwater Management Modeling 86 Groundwater Modeling for Managers 86 Groundwater Orientation and Groundwater Protection Strategy 86 Hydrogeology—An Introduction 87 Organics 87 Principles of Groundwater 88 RCRA Groundwater Monitoring: Use of the TEGD and COG 88 Transport and Fate of Contaminants in the Subsurface 88 ------- Science and Technology—Water and Groundwater Water Management Division Lecture Series 88 Wetland Ecology from an EPA Perspective 89 Wetlands—An Introduction 89 ------- Science and Technology Water and Groundwater ADA Basic Groundwater Course This Introductory course offers a general overview of basic hydrogeology and groundwater move- ment, contaminant transport, groundwater inves- tigations, aquifer restorations, and groundwater modeling. The course consists of lectures, demonstrations, and classroom discussions. Length: 3 days Target audience: All EPA and State employees who require a better understanding of groundwater issues Sponsor/location; OSWER Analytical Quality Control See description under Science and Technology- Quality Assurance/Quality Control Assessment and Management of Drinking Water Contamination These regional workshops are aimed at Improving the ability of decisionmakers to respond effective- ly to incidents of drinking water contamination. They present Information on the health effects, toxicology, analytical methods, and treatment technologies available for four major classes of contaminants: organlcs, Inorganics, solvents, and pesticides. An opportunity Is provided for par- ticipants to take part in case studies designed to demonstrate the risk assessment and risk ------- 84 EPA Training Catalogue management methods necessary to resolve a drinking water contamination Incident. Length: 3 days Target audience: Regional and State staff Sponsor/location: OSWER Basic Groundwater Concepts This course provides an introduction to basic groundwater concepts for employees involved in implementing EPA programs who have had little or no exposure to groundwater hydrology ter- minology and concepts. Topics include groundwater hydrology, rocks and water, under- ground water, the hydrologic cycle, aquifers and confining beds, porosity, heads and gradients, hydraulic conductivity, and functions of groundwater systems. Participants will receive reference materials that provide an on-the-Job groundwater information resource. Length: 3 days Target audience: EPA engineers, geologists, hydrologists, environmental protection specialists, and other technical staff Sponsor/location: Region 5 Giardiasis—Waterborne This course provides an introduction to the causa- tive agent of giardlasis, epidemiology, filtration, disinfection, and isolation ofGiardia lamblia. It is intended to acquaint attendees with current pro- cedures for dealing with an Increasing problem in public water supplies. The course will include a 1- day laboratory session for all who are interested. ------- S&T—Water and Groundwater 85 Length: 1-2 days Target audience: All Interested EPA employees Sponsor/location: Region 1 Groundwater Geochemistry—An Introduction This course covers such topics as sampling tech- niques, organic geochemistry of groundwater, geochemical processes, modeling, and geochemi- cal aspects of contaminant migration. Length: 3 days Target audience: Engineers, hydrologists, and hydrogeologists Sponsor/location: Region 9 Groundwater Investigations—An Introduction This introductory course is designed to provide at- tendees with fundamental knowledge concerning groundwater, and groundwater contamination due to accidental releases of chemicals or con- tamination from abandoned hazardous waste sites. The course focuses on groundwater inves- tigation, monitor well placement, well construc- tion, and the collection of samples. Length: 3 days Target audience: EPA, State, and local person- nel who develop, implement, or manage safety programs for chemical emergencies or cleanup at abandoned hazardous waste sites Sponsor/location: HQ Institute; Regions 1, 3. 4, 5. 6. 8. 9. 10 ------- 86 EPA Training Catalogue Groundwater Management Modeling This course offers a review of simulation and op- timization techniques. Length: 1-2 hours Target audience: All EPA employees Sponsor/location: Regions 2. 9 Groundwotef Modeling for Managers This course provides a survey of fundamentals of groundwater transport and contaminant transport modeling by outlining the basic con- cepts and techniques of groundwater hydrology and modeling. It also includes a workshop in which participants will learn the use and limita- tions of models through actual hands-on ex- perience with selected models set on IBM personal computers with a color plotter and 45-inch screen. Length: 1 day Target audience: EPA managers/ supervisors and senior staff involved in decision-making based on the results of groundwater modeling ef- forts Sponsor/location: HQ Institute; Region 2 Groundwater Orientation and Groundwater Protection Strategy Groundwater Orientation presents information on groundwater and groundwater movement, physi- cal climate, description of geological formations in Region 3 and which formations are susceptible to contamination, how groundwater is con- taminated, and current issues. ------- S&T—Water and Groundwater 87 The Groundwater Protection Strategy segment provides an overview and discussion of the ad- ministrative aspects of the Groundwater Protec- tion Program. Topics include groundwater protection strategy in Region 3 and the Groundwater Classification System. Length: 21/2 hours Target audience: All employees Sponsor/location: Region 3 Hydro-geology—An Introduction This course includes a discussion of groundwater as a resource and the hydrologic cycle; rock properties and their relationship with groundwater; groundwater levels and fluctua- tions; groundwater movement; methods of con- tamination; groundwater resource evaluation; and the legal aspects of groundwater. Length: 8 hours Target audience: Priority given to technical employees Sponsor/location: Region 3 Organics This seminar explains the specific requirements of recently established guidelines and identifies the segments of industry that are included and ex- cluded. Length: 1 day Target audience: Permit writers, regulated com- munities, and all interested persons ------- 88 EPA Training Catalogue Sponsor/location: Office of Water Principles of Groundwater This course covers physical properties, aquifer tests, well design, water quality characterization, solute transport, computer modeling, etc. Length: 3 days Target audience: Scientists and engineers Sponsor/location: Region 9 RCRA Groundwater Monitoring: Use of the TEGD and COG See description under Science and Technology— Solid and Hazardous Waste Transport and Fate of Contaminants In the Subsurface This seminar provides an overview of the physical, chemical, and biological processes associated with contaminants in the subsurface. It includes a simulation and closes with a unit on manage- ment considerations. Length: 2 days Target audience: Interested EPA technical staff Sponsor/location: OSWER; all regions Water Management Division Lecture Series The WMD Lecture Series briefings cover topics such as overviews of branches and offices within the division; regional water quality issues; in- cineration at sea; coral reefs; marine toxicity test- ing; ocean dumping; the underground injection ------- S&T—Water and Groundwater control program; and water quality standards and monitoring. Length: 1-2 hours Target audience: Interested employees Sponsor/location; Region 9 Wetland Ecology from an EPA Perspective This seminar defines wetlands and discusses their ecological functions and values. Programs ad- ministered by EPA that focus on wetlands ecology will be discussed. Although emphasis Is on Sec- tion 404 of the Clean Water Act, the potential of wetland study in other programs will be ad- dressed. Length: 2 hours Target audience: All employees Sponsor/location: Region 3 Wetlands—An Introduction This training provides a basic understanding of wetland types, functions, and values; wetland identification; regulations; jurisdictions; and types and sources of additional Information on wetlands. Topics include wetland vegetation, soils, and hydrology; fish and wildlife habitat; erosion prevention; and floodwater storage. Length: 1 day Target audience: Technical staff Sponsor/location: Region 5 ------- LEGAL, REGULATORY, AND ENFORCEMENT ------- Table of Contents Legal, Regulatory, and Enforcement Administrative Hearings/Trials 95 Advanced Inspection Techniques 95 Air Pollution Field Enforcement 96 Alternate Dispute Resolution Techniques 96 Annual Hazardous Waste Law and Management Symposium 97 Baseline Source Inspection Techniques 97 Basic Inspector Training Course 98 Compliance Monitoring 98 Criminal Enforcement 99 Drafting Effective Regulations 99 Dun and Bradstreet Seminar 100 Effective Permit Writing Workshop 100 Environmental Law—An Introduction 100 EPA Trial Advocacy Institute 101 Ethics and Conflict of Interest 101 Expert Witness Seminar 102 Federal Register 102 ------- Legal, Regulatory, and Enforcement continued Freedom of Information Act Training 103 Incinerator Permitting 104 Negotiation Skills for Attorneys 104 New Sources Review/Prevention of Significant Deterioration Permitting Regulations for the Construction of New Sources and Modifications of Sources of Air Pollution 105 Nonpublic Investigations Pursuant to Subpoena or Similar Process or Demand 105 OWPE Corrective Action Order Workshop 106 Potentially Responsible Parties (PRP) Search Workshop 106 RCRA Facilities Investigation (RFI) Guidance Training 107 RCRA Inspector Training 107 RCRA Orientation Training for Permitting/Enforcement Personnel 107 Regulation Development in EPA 108 Regional Enforcement Seminar 109 Skills Development in Negotiation of CERCLA/RCRA Disputes 109 Superfund Enforcement Case Settlement Analysis System 110 ------- Legal, Regulatory, and Enforcement Administrative Hearings/Trials This course is designed to provide participants with an understanding of preparing for and presenting material at administrative hearings and trials. The course will cover an overview of the types of government hearings, the effect of the Ad- ministrative Procedures Act on these hearings, steps in the administrative hearing process, prehearing conferences, preparation of evidence and witnesses, and appeals. Length: 1 day Target audience: Employees directly involved in preparation of material subject to an administra- tive hearing/trial and those who present material at administrative hearings/trials, including tech- nical professionals, attorneys, and paralegals Sponsor/location: HQ Institute; Region 10 Advanced Inspection Techniques This course addresses a broad range of technical, safety, legal, and administrative issues concern- ing detailed inspections of stationary sources. The program discussions will focus primarily on a series of videotaped inspection problems. The course will help senior inspectors to conduct Level 3 inspections either for anticipated enforcement cases or to provide baseline data for Level 2 in- spections to be conducted by agency staff. Course materials and handouts have been prepared so that students can present this course in their agency after attending the program. Length: 3 days ------- 96 EPA Training Catalogue Target audience: Senior air pollution control In- spectors and supervisory personnel Sponsor/location: APTI Air Pollution Field Enforcement This course provides an overview of the statutory and regulatory base that governs enforcement ac- tions and the types of enforcement systems that may be employed. Case studies are part of the In- struction. Students will learn to follow legally proper, effective procedure In investigating an air pollution complaint, presenting evidence, and handling complaints in all steps in a way that generates public acceptance and support of agen- cy programs. Length: 3 1/2 days Target audience: Interested EPA employees Sponsor/location: APTI Alternate Dispute Resolution Techniques This course is designed to present an overview and comparison of the leading ADR methods. ADR employs third-party neutrals to aid In the resolu- tion of disputes through arbitration, mediation, mini-trials, and fact finding. EPA applies forms of ADR in areas such as negotiated rulemaking, RCRA setting, and Superfund remedial actions. Length: 1 day Target audience: EPA personnel with negotia- tion responsibilities Sponsor/location; Region 9 ------- Legal. Regulatory, and Enforcement 97 Annual Hazardous Waste Law and Management Symposium During this symposium, 42 program managers and attorneys of State and Federal agencies and representatives of the regulated community will describe their roles In the Implementation of haz- ardous waste laws. Included In the text will be laws, regulations, and ready-reference materials for the manager and/or the attorney to ac- complish what environmental laws and their practice require. The managers' sessions will ex- plore technology developments and Important hazardous waste site considerations. This course earns 13.5 CLE credits; it Is taught in conjunction with Washington and Oregon universities at hotel conference facilities. Length: 2 days Target audience: Interested EPA staff Sponsor/location; Region 10 Baseline Source Inspection Techniques This course presents discussions on the baseline techniques for equipment inspection and evalua- tion. These techniques use site-specific informa- tion to facilitate the identification of shifts in significant operating variables. Operating volumes of a number of control systems will be reviewed to illustrate the baseline technique. Other topics include: visible emission observa- tion, inspection/maintenance safety, and ad- ministrative and legal aspects of plant inspection. Length: 3 days ------- 98 EPA Training Catalogue Tea-get audience: Agency Inspectors and control system operating personnel Sponsor/location: APTI Basic Inspector Training Course This basic training course focuses on knowledge common to conducting most investigations/in- spections. Consisting of classroom lectures, demonstrations, and field exercises with ex- perienced inspectors and presented in modular format, this program includes training in four categories: administrative, technical, communica- tion, and legal. Length: 3 days Target audience: Technical investigative staff Sponsor/location: Region 10 Compliance Monitoring The purpose of this course is to acquaint new in- spectors with the NPDES Compliance Information Program and to serve as a refresher for ex- perienced inspectors. In addition, the course will help to assure consistency in the NPDES Com- pliance Inspection Program and inform inspectors of new inspection sampling procedures. Instruc- tion will be given in legal issues, sampling proce- dures, biomonitoring procedures, flow measurements, and laboratory procedures. Length: 2 days Target audience: NPDES compliance inspectors Sponsor/location: Regions 4, 9 ------- Legal, Regulatory, and Enforcement 99 Criminal Enforcement This course Is designed to provide a basic under- standing of EPA's criminal enforcement program and the criminal enforcement process generally. There are presentations providing guidance on what sorts of violations should be considered for criminal investigation; what EPA inspectors should look for in identifying potential criminal cases; and participation in grand jury presenta- tions and criminal trials. Length: I day Target audience: EPA program and legal office personnel Sponsor/location: Region 2 Drafting Effective Regulations This course provides training in the regulatory process and in how to write effective legal regula- tions. Participants learn to identify and overcome complications inherent in writing regulations; develop skills in drafting, redrafting, and critiqu- ing regulations; and recognize and understand the legal implications of rulemaking. They also learn to understand the structure of the intra- agency rulemaking process and recognize the sig- nificance of OMB review statutes, executive orders, and agency directives. Length: 2 days Target audience: Employees responsible for drafting and critiquing regulations Sponsor/location; HQ Institute ------- 100 EPA Training Catalogue Dun and Bradstreet Seminar This seminar Is designed to provide an explana- tion of the Dun and Bradstreet reports and other Dun and Bradstreet services. A Dun and Bradstreet representative will be available to answer questions and discuss the services Dun and Bradstreet can provide under EPA's contract. Examples of such services Include business inves- tigations of companies, tracking the "family his- tory" of a business, and determining if a business has outstanding government loans. Length: 1 day Target audience: Any employee who plans to use the Dun and Bradstreet services Sponsor/location: Region 4 Effective Permit Writing Workshop Emphasis in this workshop is In reviewing, analyzing, and drafting construction and operat- ing permits. A series of case studies will provide practical experience for participants. Length: 3 days Target audience: Professional and technical staff responsible for permit writing and Inspection Sponsor/location: APTI; Region 5 Environmental Law—An Introduction This course is designed to provide participants with a basic understanding of the Federal en- vironmental statutes under the authority of which EPA operates. Some of the major regulations im- plementing the Agency's programs will be dis- cussed, together with selected legal problems ------- Legal, Regulatory, and Enforcement 101 associated with environmental issues. Topics in- clude the Resource Conservation and Recovery Act, the Comprehensive Environmental Compen- sation and Liability Act. the Toxic Substances Control Act. and the Clean Water, Clean Air, and Safe Drinking Water acts. Length: 1 day Target audience: All EPA techical staff Sponsor/location: Regions 5, 6 EPA Trial Advocacy Institute This course provides EPA attorneys an intensive experience in litigation and trial advocacy skills. By simulating pretrial and trial segments of litiga- tion, the course offers students many oppor- tunities for individual practice in the art of trial advocacy. Length: 5 days Target audience: Attorneys from the Office of General Counsel, the Office of Enforcement and Compliance Monitoring, and the Office of Regional Counsel. Sponsor/location: HQ Institute Ethics and Conflict of Interest This program is designed by the Office of General Counsel to provide each participant with a better understanding of conflict-of-interest laws and the EPA standards of conduct. The course format in- cludes lecture, class discussion, and case studies. ------- 102 EPA Training Catalogue Length: 21/23 hours Target audience: All EPA employees Sponsor/location: HQ Institute; all locations Expert Witness Seminar This course Is designed by the Office of General Counsel to teach environmental professionals to work effectively with lawyers. The objectives of the course are to provide participants with a basic un- derstanding of the legal system as it relates to EPA's environmental education, regulation, and enforcement missions; to ensure that participants understand the basic anatomy of a lawsuit and the nature of the litigation process; and to teach the student what to expect of depositions and of direct and cross examination at a trial. Length: I day Target audience: EPA employees who work closely with OGC and OECM attorneys; person- nel, public affairs, and management staff Sponsor/location: HQ Institute; all locations Federal Register This interlocking five-part course has been designed to address the broad spectrum of problems encountered in meeting the require- ments of the Office of Federal Register. The five parts are: Tips and Tricks—An overview of the problems encountered when presenting a signed Agen- cy document to the Office of Federal Register. Codification—Discussion of the structure and organization of codified material; how to ------- Legal, Regulatory, and Enforcement 103 develop codification schemes and make them work for you; how to restructure, recodify, and fix existing problems through amendments; and how to prevent future problems. Format—Discussion of the specifics of docu- ment preparation and provides basic guidance in handling simple text, charts, diagrams, tables, and so on; focuses on the "do's and don'ts" of document mechanics. Unique Problems—Detailed discussion of tabular material, incorporation by reference, bibliographical reference structures, graphics, diagrams, chemical symbols, etc.; appropriate times to use appendixes and attachments; of- fset work, galley proofs, separate parts, etc. Finding Aids—Discussion of the available aids that can be used to locate information in the daily issue of the Federal Register and the Code of Federal Regulations (CFR); covers in- dexes, list of sections affected, and related material. Length: 4 hours per topic Target audience: Employees responsible for physical content and form of Federal Register documents, including document drafters and midlevel managers Sponsor/location: HQ Institute Freedom of Information Act Training This program is designed by the EPA Freedom of Information Office and the Office of General Coun- sel to provide each participant with information about the Freedom of Information Act (FOIA) and the Agency's implementing policies and proce- dures. The FOIA, the EPA's amended regulations, ------- 104 EPA Training Catalogue the Agency's new manual, and recent case law are discussed through lectures and workshops. Length: 2 hours-2 days Target audience: Interested EPA employees Sponsor/location: HQ Institute; all locations Incinerator Permitting This course trains new permit writers in the basics of incineration technology and permitting. It covers basic combustion concepts, incineration design, incinerator regulations, exemptions, monitoring, trial-burn planning and observation, and establishing permit conditions. Length: 2 days Target audience: New permit writers Sponsor/location: OSWER Negotiation Skills for Attorneys This course Is conducted by staff of the Office of Enforcement and Compliance Monitoring. Par- ticipants will be able to practice skills and techni- ques in a simulated enforcement case settlement negotiation. The course will cover planning for negotiations, understanding the roles and respon- sibilities of government participants in a negotia- tion, and using tactics to expedite negotiations. The course reviews basic negotiation concepts, and EPA's position on issues commonly en- countered in enforcement settlement negotia- tions. Length: 2 days ------- Legal, Regulatory, and Enforcement 105 Target audience: Attorneys and technical staff who have joined the Agency within the last year Sponsor/location: HQ Institute; Region 1 New Sources Review/Prevention of Significant Deterioration Permitting Regulations for the Construction of New Sources and Modifications of Sources of Air Pollution This course is a practical overview of Federal re- quirements for the preconstruction permitting of air pollution sources in both attainment areas and nonattainment areas. The course objectives are to understand when NSR/PSD applies; to under- stand the EPA role versus the State role; to under- stand SIP adoption authority versus delegation; and to ensure consistent regional implementation of NSR/PSD. Length: 2 days Target audience: EPA and State personnel responsible for NSR/PSD permitting and other in- terested EPA personnel Sponsor/location; Region 1 Nonpublic Investigations Pursuant to Subpoena or Similar Process or Demand This seminar provides a general overview of EPA's information-gathering ability beyond the tradi- tional inspection, information demand, and com- pliance with permit. Extensive handouts are provided; limited class size allows plenty of time for discussion. Subjects include advantages/dis- advantages; historical and present limitations on use of such devices; and the need to communicate with and work closely with attorneys. The course familiarizes program personnel with background work they must do first. ------- 106 EPA Training Catalogue Length: 4 hours Target audience: Interested EPA employees Sponsor/location: Region 10 OWPE Corrective Action Order Workshop This workshop includes a discussion of the cor- rective action process, a review of the scope and applicability of corrective action authorities, a dis- cussion of the development of Section 3008(h) cor- rective action orders, the use of the Corrective Action Plan and other OSWER guidance to develop the scope of work, and oversight during the corrective action process. Course instruction is accomplished through lecture, discussion, and course studies. Length: 3 days Target audience: Regional personnel involved with corrective action Sponsor/location: OSWER Potentially Responsible Parties (PRP) Search Workshop This course provides participants with the tools necessary to ensure that a thorough PRP has been conducted to identify all parties with potential liability for hazardous waste at a site. Length: 2 days Target audience: EPA, State agency enforce- ment and waste personnel, Department of Jus- tice, and contractors involved in the PRP search process Sponsor/location: OSWER ------- Legal. Regulatory, and Enforcement 107 RCRA Facilities Investigation (RFI) Guidance Training This course covers all major subject areas pertain- ing to RCRA facilities. Topics covered Include a review of the corrective actions process, sampling and analysis, work plan development and Im- plementation, and planning and management. Other lectures, supplemented by workshops, in- clude such topics as site characterization, surface water, groundwater, air, soil, and subsurface gas. Length: 4 days Target audience: EPA and State Agency person- nel Sponsor/location: OSWER; Regions 2, 4, 5, 9 RCRA Inspector Training This course gives participants current Informa- tion on regulations, new Inspection guidance documents, and field techniques to improve inspectors' ability to detect and document viola- tions. Length: 3 1/2 days Target audience: Regional and State RCRA In- spection personnel Sponsor/location: OSWER; HQ Institute; Regions 1,2,36,7, 8, 9. 10 RCRA Orientation Training for Permitting/Enforcement Personnel This course is designed to present and explain fre- quently encountered problems and to introduce available RCRA resources and reference materials. The course is aimed toward improving communication and coordination between the ------- 108 EPA Training Catalogue permitting and enforcement activities under RCRA. Course instruction consists of lectures, discussions, and demonstrations. Course topics concerning enforcement and per- mitting include general facility standards; con- tainers; tanks, RD&D; land disposal; groundwater; and incineration. The other session includes generators and transporters; outcome of inspections/reviews, and a problem session. The joint permitting/enforcement sessions include corrective action; RCRA/CERCLA overlap; Federal facilities; permitting/enforcement interface; and facility management planning. Length: 2 days Target audience: RCRA permitting and enforce- ment staff and support personnel Sponsor/location: OSWER; Regions 2, 9 Regulation Development in EPA This course is designed to provide an in-depth in- troduction to all major elements of the Agency's regulation-development process, including the origins of EPA's rulemaking responsibilities, key decision points, required documents, Internal and external review procedures, and types and sour- ces of essential information for individual rulemaking efforts. Key Agency personnel who are involved in the process present the materials and provide the opportunity to discuss issues. Those sessions will give participants a comprehensive overview that broadens their understanding of the regulation-development process. Each course participant will receive a comprehensive hand- book for future reference. Length: 2 days ------- Legal. Regulatory, and Enforcement 109 Target audience: Agency personnel who are or will be actively Involved In developing EPA regula- tions Sponsor/location; HQ Institute Regional Enforcement Seminar This course covers the complete enforcement process. Topics Include an overview of general en- forcement, investigation, case development, and litigation techniques. Length: 2 days Target audience; Engineer, scientist, and specialist trainees Sponsor/location: Region 3 Skills Development in Negotiation of CERCLA/RCRA Disputes This course includes lectures on the basic skills of negotiations, how to deal with tricks and tactics, negotiating for the government, and on the types of alternate dispute-resolution techniques (media- tion, arbitration, special masters). The course also includes four simulations in which participants role-play simulated negotiations. Length: 3 days Target audience: Headquarters, regional, and State technical enforcement staff and attorneys with responsibility for negotiating RCRA or CERCLA hazardous waste site cleanups Sponsor/location: OSWER ------- 110 EPA Training Catalogue Superfund Enforcement Case Settlement Analysis System This seminar provides a briefing and hands-on demonstration of the computer-assisted Super- fund Settlement Analysis System. No prior ex- perience with computers is necessary. The seminar will use an actual case to demonstrate the data-gathering steps needed to feed the com- puter model and will simulate several different outcomes of settlement offers (cash contribu- tions). The model has recently been revised in a user-friendly format. Those staff with some ex- perience in the Superfund Settlement Analysis System are invited to bring with them to the semi- nar sample cases for demonstration purposes. Length: 1 day Target audience: EPA enforcement staff Sponsor/location: OSWER ------- HEALTH AND SAFETY ------- Table of Contents Health and Safety Basic Respiratory Protection Training 115 Cardio-Pulmonary Resuscitation (CPR) 115 Disaster Response Training 115 Earthquake Preparedness Briefing 116 Emergency First Aid 116 First Aid and CPR Training 116 Hazard Communication 117 Health and Safety Orientation 117 Initial Health and Safety Certification Training 118 Inspection Procedures and Safety 118 Laboratory Safety Training 118 Motor Vehicle Safety/Defensive Driving Training 119 Multimedia First Aid 119 Personnel Protection and Safety 119 Recertification Health and Safety Training 120 Refresher Respiratory Protection Training 120 Response Safety Decision-Making 120 ------- Health and Safety continued Safety In the Field 121 Safety Orientation for New Employees 121 Safety Refresher Training Course 122 Self-Contained Breathing Apparatus (SCBA) Training 122 Superfund Workshop for Managers 122 Workshop for Workers at Superfund Sites 123 ------- Health and Safety Basic Respiratory Protection Training This basic course covers the regulations, use, and limitations on using respirators and Includes a respirator-fit test. The objective of this course is to provide field and laboratory employees with an understanding of the operation, use, and especial- ly the limitations of using air-purifying respirators. This training and fit testing is re- quired in accordance with the OSHA standard for employees who wear air-purifying respirators during the performance of their duties. Length: 4-8 hours Target audience: Field or laboratory employees who wear or may be required to wear air-purifying respirators Sponsor/location: Regions 5, 10 Cardie-Pulmonary Resuscitation (CPR) See description under Personal and Professional Development Disaster Response Training This course covers Heart Saver CPR, Disaster First Aid, and Disaster Preparedness. Length: I day Target audience: Fire wardens Sponsor/location: Region 9 ------- 116 EPA Training Catalogue Earthquake Preparedness Briefing This course gives an overview of Region 9's earthquake preparedness plan and discusses how the San Francisco Bay Area would fare In a major earthquake. Length: 1 hour Target audience: All employees Sponsor/location: Region 9 Emergency First Aid This course provides training on first-aid action for medical emergencies encountered in the field: severe bleeding, breathing/circulation stoppage, and shock resulting from Injuries. Length: 1 day Target audience: Mandatory for field employees Sponsor/location: Region 5 First Aid and CPR Training Utilizing discussion, demonstration, and self- study, participants become familiar with first aid skills for wounds, shock, respiratory emergencies, poisoning, burns, dressings and bandages, etc. Participants also become familiar with CPR prin- ciples and techniques and learn to demonstrate their application in a practice session. Length: 4 hours Target audience: Field and laboratory employees, emergency coordinators and floor monitors ------- Health and Safety U7 Sponsor/location: All locations Hazard Communication EPA Order 1440.7, Hazard Communication, and other Federal standards require the use of signs, tags, and labels to alert employees to actual or potential hazards in the workplace and to provide information on effects and protective measures. This course covers the Agency's Hazard Com- munication program; risk and how to reduce it in the workplace; hazardous substances; material safety data sheets; types of control methods; how when to select personal protective clothing and equipment; and emergency procedures. Length: 1 day Target audience: AH employees whose job re- quires that they work near or with hazardous sub- stances Sponsor/location: HQ Institute Health and Safety Orientation This course covers a summary of OSHA and EPA regulations, medical monitoring requirements, training requirements, availability of protective clothing and equipment, etc. Length: 1-2 hours Target audience: All field inspectors and laboratory employees Sponsor/location: Region 10 ------- 118 EPA Training Catalogue Initial Health and Safety Certification Training This course covers health and safety requirements for EPA field personnel. It includes hazard recog- nition and awareness. Length: 3 days Target audience: EPA field inspection personnel Sponsor/location: Regions 2, 6, 9 Inspection Procedures and Safety This course presents inspection safety procedures for air pollution control systems. Practical techni- ques are described to aid plant operations person- nel and regulatory agency inspectors in minimizing health and safety hazards. Emphasis is placed on the recognition and avoidance of hazards, and the use of personal protection equip- ment is discussed. Discussions in this course are limited to air pollution control system inspection and maintenance. The course is intended to sup- plement general industrial hygiene and safety procedures courses which should be taken by all personnel engaged in field work. Length: 2 days Target audience: Plant operations personnel and regulatory agency inspectors Sponsor/location: APT! Laboratory Safety Training This course provides training on safe handling of hazardous and toxic materials in the laboratory and on prevention of personal injury and loss/damage through fire or explosion. ------- Health and Safety 119 Length: 1 day Target audience: Mandatory for all laboratory- employees Sponsor/location: Region 5; Cincinnati Motor Vehicle Safety/Defensive Driving Training This course provides training on safe driving tech- niques for highway and city driving, the rules of the road, and Federal Vehicle Regulations. Length: 1 day Target audience: Mandatory training for all field employees and other employees regularly driving vehicles on official business Sponsor/location: Regions 5, 6, 10 Multimedia First Aid See description under Personal and Professional Development Personnel Protection and Safety This course provides basic information on the protection and safety of personnel engaged in field operations dealing with hazardous substances. Course topics include fundamentals of respiratory protection; types of respiratory protection ap- paratus; protective clothing; air monitoring; and safety procedures for conducting response opera- tions. Length: 5 days Target audience: Personnel who respond to ac- cidents involving hazardous substances or inves- tigate hazardous waste sites. ------- 120 EPA Training Catalogue Sponsor/location: All locations Recertification Health and Safety Training Tliis course covers pertinent field health and safety topics. It is required annually for all EPA field personnel. Length: 1 day Target audience: Field personnel who are presently certified at the basic, Intermediate, or advanced level Sponsor/location: Regions 6, 9 Refresher Respiratory Protection Training This course is for employees who have had the Basic Respiratory Training course. The refresher course, which includes respirator fit testing, provides field and laboratory employees with an understanding of the operation, use, and especial- ly the limitations of air-purifying respirators. This training and fit testing is required in accordance with OSHA standards for employees who wear air- purifying respirators during the performance of their duties. Length: 1-2 hours Target audience: Field or laboratory employees who wear or may be required to wear air-purifying respirators Sponsor/location: Region 10 Response Safety Decision-Making This course complements other EPA basic safety courses and provides participants with more detailed guidance for making effective safety ------- Health and Safety 121 decisions. Course topics include the respon- sibilities and liabilities of a response safety officer. the requirements for an overall health and safety program, risk assessment and its impact on safety planning, technical areas of response safety, and developing and implementing site-specific safety plans. Length: 4 days Target audience: EPA, State, and local employees who develop, implement, or manage safety programs for chemical emergencies or cleanup at abandoned hazardous waste sites Sponsor/location: All locations Safety in the Field This course provides training on hazard recogni- tion and evaluation, safe use of field instrumenta- tion for radiation, basic toxicology, and safe sampling techniques. Length: 1 day Target audience: Mandatory for all field employees Sponsor/location: Region 5 Safety Orientation for New Employees This program presents an overview of safety pro- cedures: general safety, security, office safety, ac- cident reporting, and building tour. Length: 11/2 hours Target audience: All new employees Sponsor/location: Regions 3, 10 ------- 122 EPA Training Catalogue Safety Refresher Training Course This course reinforces and complements initial, routine training of employees assigned to work in the field. The areas of specific training in the course include topics of current Interest and re- quested topics. Including site-control measures. decontamination procedures, confined-space entry, respiratory protection, and special topics such as asbestos-exposure control. Length: 1 day Target audience: Field personnel Sponsor/location: Regions 1, 10 Self-Contained Breathing Apparatus (SCBA) Training This course on the use and operation of SCBAs in- cludes donning and wearing the respirators for approximately 15 minutes. The objective is to maintain proficiency in the use of self-contained breathing apparatuses for employees who wear the units during field or emergency activities. Length: 1-2 hours Target audience: Field hazardous investigation teams; emergency response station, laboratory spill response teams Sponsor/location: Region 10 Superfund Workshop for Managers This course covers training, medical surveillance, and industrial hygiene monitoring programs at Superfund sites. Length: 1 day ------- Health and Safety 123 Target audience: Managers and supervisors of employees Involved with hazardous materials and their cleanup Sponsor/location: Region 9 Workshop for Workers at Superfund Sites This course, designed to fulfill OSHA require- ments, covers hazard recognition, toxicology, per- sonal protective equiment, monitoring equipment, site control, and contingency planning. Length: 40 hours Target audience: EPA, State, and local person- nel who work at Superfund sites Sponsor/location: Region 9 ------- PERSONAL AND PROFESSIONAL DEVELOPMENT ------- Table of Contents Personal and Professional Development Asbestos Removal in the Home: What You Need To Know 131 Accelerated Reading 131 Black History Month Seminar 132 Career Checkup 132 Career Development for Secretarial and Support Staff 132 Career Management Workshop 133 Career Planning and Development 133 Characteristics of Success 134 Course Design 134 CPR (Cardio-Pulmonary Resuscitation) 134 CPR and Emergency Response First Aid 135 Creative Problem Solving • 135 DATAHEALTH—Ergonomic Training for VDT Operators 135 EEO Coordinators Training 136 EEO Training for Counselors 136 EEO Training for Employees 137 Effective Listening and Memory Development 137 Effective People Skills 138 ------- Personal and Professional Development continued EPA Institute Instructor Training 138 Ergonomic Skills Training 138 Fear of Success 139 Federally Employed Women National Training Program 139 Financial Planning Seminar 140 First Aid In the Home and Office 141 FreshStart 141 Grammar and Punctuation 141 The Grammar of Clarity: Writing for Clericals, Engineers, and Administrative Staff 142 Grammar: The Written and Spoken Word 142 Health Awareness and Education Seminar 143 Healthy Back 143 How To Get Control of Your Time and Your Job 143 Interpersonal Communications 144 Leadership and Women 144 Lunchtlme Training Video Series 145 > Merit Promotion and Preparing an Effective SF-171 145 Multimedia First Aid 145 National Security Policy 146 ------- Personal and Professional Development continued New Employee Orientation 146 Other People Aren't Like Me. Why? {Myers-Brlggs Type Indicator) 146 Performance Anxiety 147 Personnel Information Series 147 Personnel Management for EEO Staff 148 Planning for Career Advancement 148 Pre-Action Investigations 148 Prevention of Sexual Harassment 149 Program Evaluation Techniques 149 Retirement Planning Seminar 150 Sexual Harassment Update 150 SF-171 Preparation Workshop 150 Spanish Conversation 151 Stress Management 151 Summer Wellness Lecture Series 151 Time Management 152 Tax Reform Act of 1986 152 Women's Week Programs 153 Working (Zenger-Miller) 153 ------- Personal and Professional Development continued Your Image—Making the Most of You 153 ------- Personal and Professional Development Asbestos Removal in the Home: What You Need To Know This seminar covers topics for homeowners who may encounter asbestos in their homes. It in- cludes a discussion on the history of asbestos; as- bestos-containing products that are commonly found in the home; how to identify asbestos on home heating systems; regulations which cover asbestos removal in the home; how to locate a reputable contractor; proper removal and han- dling of asbestos-containing materials; and infor- mation sources. Length: I 1/2-2 hours Target audience: Anyone contemplating an as- bestos-removal project or anyone who wishes to gain knowledge in the area of asbestos Sponsor/location: Region 1 Accelerated Reading This course will help participants increase their reading speed by at least 50 percent while main- taining at least the same level of comprehension. The course uses a variety of reading-skill techni- ques suitable for different types of government reading materials. Length; 4-5 days Target audience: Professional and paraprofes- sional employees Sponsor/location: Region 3; RTF ------- 132 EPA Training Catalogue Black History Month Seminar The A. W. Breidenbach Environmental Research Center Office of Civil Rights sponsors a seminar in observance of Black History Month each February, evolving around a theme. Topics have included The Afro-American Family, Where We Go from Here, How We Get There, and Heritage for America. Length: 1-2 hours Target audience: All employees Sponsor/location: Cincinnati Career Checkup This course helps participants give their careers more direction and increases their self-under- standing. It provides a systematic approach to career planning. Topics include assessing your in- terests, skills, and abilities; determining what you want to do; formulating long- and short-range goals; starting an Individual development plan; and resources for potential help. Length: 3 hours Target audience: All employees Sponsor/location: Cincinnati Career Development for Secretarial and Support Staff Knowledge of the Federal system, both in terms of skills and performance and in terms of the rules of the personnel system, is an important con- tributor to effective career planning. This course acquaints participants with some ins and outs of the personnel system, helps evaluate skills and goals within it, and helps set goals. ------- Personal and Professional Development 133 Length: I day Target audience: Secretarial and support staff Sponsor/location Ann Arbor Career Management Workshop This workshop includes information about knowledge, skill and ability (KSA) requirements for equal or higher level jobs, along with training and developmental assignment implications. The course is divided into four parts: Where am I now? Who am I? How are my goals and those of EPA re- lated? Where do I want to go, and what will I do next? The workshop teaches participants the con- cepts and tools of career planning and how to apply them to their own careers. It also conveys the concept of dual career paths for scientists and technical employees in EPA. Length: 2 days Target audience: All employees Sponsor/location; HQ Institute; Regions 4, 8, 9; Ann Arbor Career Planning and Development This course gives participants an understanding of the importance of an effective career plan. Par- ticipants examine their career plan, analyze their current strengths and weaknesses, and adopt a plan for success that includes both short- and long-range planning. Length: I day Target audience: All EPA support staff Sponsor/location: Region 5 ------- 134 EPA Training Catalogue Characteristics of Success This course uses an Informal lecture format designed to encourage questions and group par- ticipation. Topics to be discussed include: what is a promotable image; what are the basic skills shared by upward mobility employees; does everyone need to possess the same skills; does it help to have a role model or mentor; how does at- titude affect advancement; how do you get there from here? Length: 1/2 day Target audience: Anyone Interested in career advancement Sponsor/location: Region 10 Course Design This course helps Instructors design a lively course that serves their purposes. The precise format of the course depends on the needs of the participants. A workbook complements the course. Length: 1 day, followed by individual consult- ation Target audience: EPA employees and work groups designing approved Institute courses Sponsor/location: HQ Institute CPR (Cardio-Pulmonary Resuscitation) This course trains participants in the method of restoring breathing and circulation to victims of an accident or sudden illness such as heart at- tack. The course includes lectures, demonstra- tions, and mannequin practices. ------- Personal and Professional Development 135 Length: 3-4 hours Target audience: All employees Sponsor/location; HQ Institute; Region 2; Cin- cinnati; RTF CPR and Emergency Response First Aid This emergency-response training teaches techni- ques for adult and single-person rescue for CPR certification. The 12 lifesaving steps, which in- clude bandaging, treating shock, splinting frac- tures, treating burns, choking, symptoms of heart attack, etc., are covered. Length: 8 hours Target audience: All employees Sponsor/location; Region 3 Creative Problem Solving This course enables participants to use a simple model for analyzing and solving problems, teaches them to use their senses more effectively as problem-solving tools and to use both sides of their brains in the problem-solving process, and helps them improve their listening and facilitation skills. Length: 2 days Target audience: All employees Sponsor/location: Region 9; RTF DATAHEALTH-Ergonomic Training for VDT Operators This course enables employees to perform their jobs more effectively by improving their health ------- 136 EPA Training Catalogue and comfort, and encourages them to apply basic ergonomic principles. Participants are en- couraged to make optimum use of their existing equipment in their existing environment given their existing job design. DATAHEALTH provides a "do-it-yourself1 approach that allows and en- courages employees to take charge of their own environment and work organization. Length: 1 day plus work area visit and consult- ation for each participant Target audience: Employees who use word processing or computer equipment with VDT screens Sponsor/location: HQ Institute EEO Coordinators Training This training focuses on affirmative action: recruitment, goals, barriers, and completing the annual Affirmative Action Plan. Workshops are conducted on specific subjects, such as dis- crimination complaints, dealing with managers, etc. Program evaluations and EEO updates are given. Length: 3 1/2 days Target audience: EEO coordinators Sponsor/location: Office of Civil Rights; Las Vegas EEO Training for Counselors This training outlines the basic components of the EEO process and the responsibilities of EEO counselors and provides updates on regulatory re- quirements. ------- Personal and Professional Development 137 Length: 1 day Target audience: EEO counselors Sponsor/location: Office of Civil Rights; Las Vegas EEO "Raining for Employees The training outlines the basic components of the EEO process and provides information on employee rights. Length: 1 day Target audience; All employees Sponsor/location: Office of Civil Rights; Las Vegas Effective Listening and Memory Development Most government workers spend 40 to 50 percent of their workday listening. Through listening sur- veys, brief lectures, practical exercises and dis- cussions participants learn practical techniques for improving listening skills. They learn to recog- nize and overcome barriers to effective listening; better organize information transmitted orally; and comprehend, retain and recall Information more effectively. Length: 16 hours Target audience: Employees who need to im- prove listening and memory skills Sponsor/location; HQ Institute; Region 2; RTF ------- 138 EPA Training Catalogue Effective People Skills This seminar is designed to help participants learn about their behavioral style of interaction and that of others; learn about people and their needs; and learn to increase their productivity and personal satisfaction. Length: 1 day Target audience: All employees Sponsor/location: Region 2; Cincinnati EPA Institute Instructor Training This program is designed by the EPA Institute to prepare people who have been selected by their or- ganizations as trainers for Institute courses. The objectives of the course are to train people In making their course presentations as effective as possible, using a wide range of training techni- ques and approaches; to develop strategies for self-presentation, tailoring to the learner, par- ticipation by the group, and solving potential problems; to develop approaches suitable for adult learners in a peer situation; and to develop a support network of Institute trainers at EPA so they can exchange ideas, feedback, and contacts. Length: 3 days Target audience: EPA employees who are plan- ning to teach in the Institute Sponsor/location: HQ Institute; all locations Ergonomic Skills Training Ergonomics is the study of the relationship be- tween people and machines. Ergonomics seeks to ------- Personal and Professional Development 139 Improve the comfort, health, and productivity in the automated office. Dataspan training develops an awareness of proper physical techniques which can increase comfort and reduce fatigue, stress, eye strain, back strain, and neck strain. Topics in- clude visual scan training; visual memory/per- ceptual accuracy training; auditory memory/recognition training; and adjusting chairs and screens, arranging desks and acces- sories, and organizing documents. Length: 1/2 day Target audience: Support service staff and others who must work at office machines for long periods of time Sponsor/location: Region 5 Fear of Success In recent years, more opportunities have opened for career advancement for many people. Women, minorities, and individuals whose vocational suc- cesses have placed them in higher socioeconomic brackets now face a new problem: how to cope with the success that they worked toward, didn't expect, and now fear. Thinking successfully can lead to feeling successful—and this program aims to overcome fear of success by straightening out the thinking process. Length: 1 hour Target audience: All employees Sponsor/location; Region 3 Federally Employed Women National Training Program Federally Employed Women (FEW) is the major professional association for women in the Federal ------- 140 EPA Training Catalogue Government. The workshops offered at the Na- tional Training Program are valuable for all employed women. Each year more than 100 workshops are offered in five different sessions. The committee recommends that two people at- tend: the FWPM and one other elected committee member who has shown an active interest in the women's program. The FWPC also recommends that each of the five divisions and staff offices be encouraged to sponsor one of their employees to attend this yearly training. Length: varies Target audience: Interested EPA women employees Sponsor/location: Region 5 Financial Planning Seminar This course is intended to help Federal employees make decisions on switching to the Federal Employee Retirement System (FERS) or remaining under the Civil Service Retirement System (CSRS) and on participating in the Thrift Plan. It includes an overview of the financial planning process which involves defining personal goals, preparing financial statements, analyzing financial situa- tions, and developing a plan to achieve goals. It also includes a review of FERS and the Thrift Plan with group discussions on how financial planning techniques can be used to make decisions on set- ting up a plan for retirement. Length: 1/2 day Target audience: All EPA employees Sponsor/location; HQ Institute; Regions 2, 9; Cincinnati ------- Personal and Professional Development 141 First Aid in the Home and Office This class is designed to teach individuals the first aid provided in emergency care of bums, seizures, choking, poisons, cuts, and bruises. Information in this class is designed for emergencies that occur in the metropolitan area. Length: 1/2 day Target audience: All employees Sponsor/location: Regions 2. 3 FreshStart This program was developed as part of the new EPA smoking policy and is presented in coopera- tion with the American Cancer Society. It is designed to help participants stop smoking by providing them with all the information and strategies needed to direct their own efforts at stopping. The program focuses on an active, prag- matic approach to quitting smoking. Participants are encouraged to apply what they learn in Fresh- Start to other aspects of their lives. Length: 4 1-hour sessions Target audience; All EPA employees Sponsor/location: HQ Institute Grammar and Punctuation In this course, participants develop skills in reviewing and applying the major rules of gram- mar, punctuation, capitalization, and spelling. They will also learn editing techniques and how to write more clearly, correctly, and concisely. Length: 4 hours ------- 142 EPA Training Catalogue Target audience; All Interested employees Sponsor/location: Region 3 The Grammar of Clarity: Writing for Clericals, Engineers, and Administrative Staff This seminar is offered at three separate times for three target audiences: clericals, engineers and scientists, and administrative staff. It reviews the essentials of English grammar Including sentence structure, punctuation, spelling, and editing tech- niques. The class will examine samples of good and poor writing in letters, memos, and reports. Class exercises will help writers with problems such as wordiness, confusion, and writer's block. Length: 2 hours per week for 6 weeks Target audience: Separate classes for clerical staff, engineers and scientists, and administrative staff Sponsor/location: Region 1 Grammar: The Written and Spoken Word This course provides a thorough review of English grammar and its correct usage in the Government office. The course includes lectures, visuals, group discussion, and workbook exercises using EPA materials. Length: 2 days Target audience: Entry- and mid-level support staff. Sponsor/location: Region 5 ------- Personal and Professional Development 143 Health Awareness and Education Seminar This course covers a variety of physical and men- tal health issues, such as How To Cope with Stress, Clearing the Air About AIDS, Getting into Shape, and Avoiding Accidents. Length: 1-2 hours Target audience: All employees Sponsor/location: Cincinnati Healthy Back This program addresses the four elements that go into a healthy back lifestyle: understanding how your back functions, how to keep your back in good condition, proper techniques for lifting, and how to relieve back pain if it does occur. Length: 11/2 hours Target audience: All employees Sponsor/location: Region 3 How To Get Control of Your Time and Your Job This course has been developed by Alan Lakeln and is distributed by The Calty Curtis Company, Hollywood, California. This management workshop contains two films and Is an oppor- tunity to learn ways to make the most efficient use of time. The seminar helps participants develop concrete skill to gain mastery over their lives and their jobs. Length: 1 day Target audience: All interested employees ------- 144 EPA Training Catalogue Sponsor/location: HQ Institute Interpersonal Communications This course is designed to help participants in- crease their personal and organizational effective- ness through improved communications in the office. Participants will learn to deal more effec- tively with people and to build stronger working relationships. Communication techniques which reduce conflict and misunderstanding are em- phasized. Length: 2 days Target audience: Secretaries and support staff Sponsor/location: HQ Institute; RTF Leadership and Women Instructional strategies used in this course are designed for maximum group interaction. Back- ground reading assignments supplement role plays, discussions, case studies and simulations. Participants learn to assess their primary style of leadership and tendencies to practice a single style; identify the characteristics of various leadership styles and determine the effects of each on others' behavior and performance; better un- derstand their role as supervisor and identify specifically their role in the organization. Length: 24 hours Target audience: Employees in managerial, professional, technical or administrative positions Sponsor/location: RTF ------- Personal and Professional Development 146 Lunchtime Training Video Series During their lunch hour, employees may view a work-related video. Titles include "A Tale of 'O'"; "Beyond Excellence: The Super Achievers"; "How Am I Doing?"; "Meetings, Bloody Meetings"; "Mor- ris Massey Triad: The Past, the Present, and the Future"; and others. Length: approximately 1/2 hour-1 hour Target audience: Managers and supervisors; all employees welcome Sponsor/location: Region 1 Merit Promotion and Preparing on Effective SF-171 This workshop is designed to help employees un- derstand the Merit Promotion Program. It also helps participants write effective Job descriptions to improve the presentation of their qualifications and experience. Length: 2 hours Target audience: All employees Sponsor/location; Region 3 Multimedia First Aid The course includes instruction on how to stop bleeding, care of bums, choking, rescue, bandag- ing, and mouth-to-mouth resuscitation. Length: 1 day Target audience: All employees Sponsor/location: Cincinnati ------- 146 EPA Training Catalogue National Security Policy This seminar is designed to provide an introduc- tion to the complex problems involved in the ad- ministration of national security policy. It includes the interrelationships between the politi- cal, military, technological and doctrinal factors affecting national security. Length: 80 hours Target audience: Interested employees Sponsor/location: RTF New Employee Orientation All locations provide orientation for new employees. The precise form and length of the orientation differ from one place to another. For specific information, contact your training office. Length: varies Target audience: Ail new employees Sponsor/location; All locations Other People Aren't Like Me. Why? (Myers-Briggs Type Indicator) This is not so much a course, but a test and its in- terpretation. The Myers-Briggs Type Indicator (MBTI) is an excellent tool for clarifying types and preferences as they relate in the workplace. The results give a fairly in-depth interpretation as well as a sophisticated profile of participants' types as they relate to others. Participants will be tested and the results interpreted and discussed either individually or in the group. Length: 1/2 day ------- Personal and Professional Development 147 Target audience: All EPA employees Sponsor/location; Region 10 Performance Anxiety Athletes, performing artists, and public officials have to battle that enemy of optimum perfor- mance—anxiety. Many people who are not as visible In the community also experience a sense of panic which can inhibit optimum performance. This program identifies sources of anxiety and presents strategies and techniques of relaxation and thinking to reduce anxiety and improve ability to perform in work, school, on the playing field, or in the public eye. Length: 1 hour Target audience; All employees Sponsor/location: Region 3 Personnel Information Series The Personnel Information Series is a continuing program that utilizes formal Instruction, brown- bag lunches, and panel formats to cover a variety of personnel topics of interest to regional employees. The primary objective of the series is to ensure that employees are knowledgeable in the fundamentals of the personnel administrative systems that affect them. Length: 1/2-1 hour Target audience: All EPA employees Sponsor/location; Region 10 ------- 148 EPA Training Catalogue Personnel Management for EEO Staff The course shows how EEO objectives may be In- tegrated into Agency personnel policies and prac- tices. Among the topics to be covered in the course are personnel management and the management process; using the Federal Personnel Manual; position classification and position management; training and development; staffing and place- ment; employee and labor relations; and appeals and grievances. Length: 32 hours Target audience: Employees with EEO respon- sibilities Sponsor/location: Region 5; RTP Planning for Career Advancement This workshop outlines strategies for career ad- vancement with particular emphasis on the Federal system. Participants learn to assess their strengths (and value systems); enrich their present job; develop skills in assertive interview- ing and preparing an effective SF-171; and develop a plan to achieve their career goals. Length: 2 days Target audience: Ml employees in grades GS-9 and below Sponsor/location: Region 10 Pre-Action Investigations This course presents techniques and information in order to ensure that investigations are proper- ly and effectively carried out. Participants learn about personnel regulations dealing with discipli- ------- Personal and Professional Development 149 naty actions; appeal/grievance procedures avail- able to employees; and basic approaches neces- sary for conducting a pre-action investigation. They also are offered a suggested report format for presenting findings resulting from pre-action in- vestigations. Length: 16 hours Target audience: Officially designated pre-ac- tion investigators Sponsor/location: RTF Prevention of Sexual Harassment This training consists of definition, respon- sibilities, and updates on preventing sexual harassment in the work place. Length: 1 day Target audience: Ml employees; special session for supervisors Sponsor/location: Region 2; Las Vegas Program Evaluation Techniques This course explores concepts, skills, techniques, and issues involved in assessing the impact of a given project or program; the progress of a project, program, or managerial activity during implemen- tation; and longitudinal studies. Topics include the purposes and types of evaluation; the relation- ship of evaluation to planning and the manage- ment process; problem identification and formulation; selection of evaluation criteria; data collection methods; sampling theory and techni- ques; and analysis and interpretation. Length: 3 days ------- 150 EPA Training Catalogue Target audience: Staff members who are in- volved in making evaluations, or who are subject to the outcome of evaluations Sponsor/location: Region 5 Retirement Planning Seminar This seminar helps employees plan and enjoy a successful retirement life. Topics include retire- ment benefits, social security, health, legal, and tax aspects. Length: 2-3 days Target audience: Those employees (and their spouses) within 5 years of retirement Sponsor/location: HQ Institute; Region 6; Ann Arbor; Cincinnati; RTF Sexual Harassment Update This training consists of definition, respon- sibilities, and updates on preventing sexual harassment in the workplace. Length: 1/2 day Target audience: All employees; special session for supervisors Sponsor/location: Las Vegas SF-171 Preparation Workshop This course offers valuable information on how best to complete the SF-171 and also reviews the purpose of ranking factors which are listed on Merit Promotion announcements. Length: 2 hours ------- Personal and Professional Development Target audience: All employees Sponsor/location: Regions 2, 9 Spanish Conversation _ This course will develop and improve basic Spanish skills. Case studies and examples will be used to highlight specific ways Spanish can be used to enhance the Agency's goals. Length: 1 hour per week for 8 weeks Target audience: Employees with some knowledge of Spanish Sponsor/location; Region 3 Stress Management _ This course teaches participants to identify "stres- sors" in their lives. Participants examine at- titudes, learn how they affect the perception of stress, and learn skills for dealing more effective- ly with stress. Length: 2 days Target audience; All employees Sponsor/location: HQ Institute; Regions 2,9, 10 Summer Wellness Lecture Series This is a series of lectures that focus on topics re- lated to the overall issue of well-being. Topics in- clude such things as fitness, nutrition, weight loss, relaxation, parenting, etc. The objective of the series is to provide participants with Informa- tion that will enable them to enhance their productivity through better well-being. ------- J52 EPA Training Catalogue Length: 1 hour Target audience; All EPA employees Sponsor/location; Region 10 rime Management The objective of this course is to help employees at all levels make the best possible use of time— their own, their subordinates', and their coworkers'. Topics include how to save up to 2 full hours every working day, how to decide what is important and what is urgent, how to cut down the "time wasters" in a day, and how to conquer procrastination. Participants will also learn a sys- tematic approach to organizing time better. Length: 1 day Target audience: All EPA employees Sponsor/location; HQ Institute; Regions 2, 5; RTP Tax Reform Act of! 986 The Tax Reform Act of 1986 made sweeping chan- ges to the tax system. This seminar explains those changes that apply to individuals by presenting an overview of how the major provisions of the new law differ from the old, which provisions of the old law have been repealed, and how the new law af- fects dependents. Length: 1 hour Target audience: All Employees Sponsor/location: Region 3 ------- Personal and Professional Development 153 Women's Week Programs To celebrate Women's History Month, the A. W. Breidenbach Environmental Research Center Federal Women's Program sponsors at least four workshops. Examples of topics are Women in Science and Engineering, Educational Options for Career Advancement, Conflict Resolution, and Managing Career and Family. Length: 1-2 hours Target audience: All employees Sponsor/location; Cincinnati Working (Zenger-Miller) "Working" is a Zenger-Miller skill development program designed to give individual workers the confidence to contribute and the skills to com- municate and participate effectively. It is a value- driven skills program that stresses such basic principles as treating coworkers with respect and courtesy and maintaining constructive relation- ships with team members. It also encourages employees to take initiatives to improve the way they do their work and how they communicate. Length: 12 2-hour sessions Target audience: Nonsupervisory employees Sponsor/location: Regions 1, 6, 9; Las Vegas Your Image—Making the Most of You This highly interactive workshop gives par- ticipants an opportunity to evaluate the image they present to others and identify activities and skills that can help build their own and others' self-esteem. Participants learn to avoid personal- ------- 154 EPA Training Catalogue appearance pitfalls that detract from a profes- sional image; identify personal strengths; develop a professional image; and learn to use hand- shakes and other forms of nonverbal behavior to communicate confidence and competence. Length: I day Target audience: All interested employees Sponsor/location: HQ Institute ------- SECRETARIAL AND SUPPORT STAFF DEVELOPMENT ------- Table of Contents Secretarial and Support Staff Development Administrative Forms Preparation 159 Advanced Proofreading 159 Basic Proofreading 159 Basic Writing and Grammar for Secretaries and Support Staff 160 Better Office Skills and Services 160 Career Development For Secretarial and Support Staff 161 Certified Professional Secretaries (CPS) Program 161 Clerical Skills Review 161 Congressional Briefing Conference for Secretaries and Support Staff 162 Correspondence Formats and Procedures 162 Effective Job Interviewing Skills for Support Staff 162 Environmental Studies Program 163 Filing 163 How To Prepare the SF-182 164 The Making of a Leader 164 Management Development for Secretaries 164 Managing Office Relationships 165 ------- Secretarial and Support Staff Development continued Office Automation Concepts for Secretaries and Support Staff 165 Office Management 166 Office Procedures Workshop for Support Staff 166 Office Productivity 167 Professionalism in the Office 167 Reading Comprehension 168 Records Disposition 168 Secretarial Decision-making 168 The Secretary and the Supervisor 169 Supervisory Training for Secretaries and Administrative Assistants 169 Survival Skills for Secretarial Staff 170 Telephone Training 170 Timekeeping 171 Travel (Lodgings-Plus) 171 ------- Secretarial and Support Staff Development Administrative Forms Preparation This workshop provides a comprehensive over- view of the preparation of commonly used EPA ad- ministrative forms (e.g.,training, personnel, procurement). Length: 3 hours Target audience: Secretarial and clerical staff Sponsor/location: Regions 1, 2, 3 Advanced Proofreading This course trains participants to proofread more systematically, thoroughly, and quickly. The course format includes lecture, workshop, and visual scanning. Topics covered are proofreading using specific techniques, developing visual ac- curacy, sharpening basic language skills, and techniques to reduce errors. Length: I day Target audience: Mid- and senior-level support staff Sponsor/location: Region 5 Basic Proofreading Using a variety of EPA-typed materials, this workshop-and-lecture course teaches par- ticipants how to look for errors, how to use proofreading symbols, how to shorten time spent ------- 160 EPA Training Catalogue proofreading, and how to review correspondence for content, good sentence structure, misspelling, and spacing. Length: 4-18 hours Target audience: Entry- and mid-level support staff Sponsor/location: HQ Institute; Regions 4, 5, 6, 10; RTF Basic Writing and Grammar for Secretaries and Support Staff This course, which is specifically designed for secretarial and support personnel, covers the basic theory and practices of effective writing. It includes writing and editing exercises as well as skills-building practice in grammar. Areas of writ- ing weakness will be identified, and participants will be shown easy ways to use the principles of effective word usage and correct English. Length: 1-4 days Target audience: Secretarial and support staff Sponsor/location: HQ Institute; Region 6 Better Office Skills and Services This course gives clerical employees the oppor- tunity to learn about proper work attitudes, the role of the clerical support staff, office diplomacy and human relations, telephone techniques, proper grammar, organizing work, and effective methods of communication. Length: 2 days ------- Secretarial and Support Staff Development 161 Target audience: New clerical support employees Sponsor/location: Regions 9, 10; RTF Career Development For Secretarial and Support Staff See description under Personal and Professional Development Certified Professional Secretaries (CPS) Program This program provides support to secretarial staff to prepare for the CPS examination through onslte college-level courses. (The CPS is a registered ser- vice mark rating that has become the standard for measuring secretarial proficiency.) To attain the CPS rating, a secretary must meet certain educa- tion and work-experience requirements and pass the 2-day examination administered annually. The CPS examination covers behavioral science, law, economics, accounting, office administration, communications, and office technology. Length: 1 day Target audience: Secretarial and clerical staff Sponsor/location: Cincinnati Clerical Skills Review This course emphasizes how to use the Clerical Manual and offers refresher training on telephone techniques, correspondence procedures and policies, and completion of administrative forms. Length: 1/2 day Target audience: Secretaries, clerk-typists, Stay-in-School employees ------- 162 EPA Training Catalogue Sponsor/location: Region 9 Congressional Briefing Conference for Secretaries and Support Staff This course is tailored for personnel who provide technical or administrative support for the Agency's legislative activities and need a basic in- troduction to congressional processes. The course provides comprehensive orientation to the or- ganization, personnel, functions and operations of Congress, particularly as it affects the executive branch. Length: 2 days Target audience: Secretarial and support staff (GS-5 through GS-9) Sponsor/location; HQ Institute; RTF Correspondence Formats and Procedures This workshop reviews EPA procedures and policy for formatting letters and memorandum and gives an overview of regional correspondence proce- dures. Length: 3 hours Target audience: Secretarial and clerical staff Sponsor/location: Regions 1, 2, 3, 5, 9 Effective Job Interviewing Skills tor Support Staff This workshop addresses the skills needed to con- duct oneself effectively while being interviewed for a job vacancy. It will focus on the techniques im- portant to making a favorable impression in an In- terview. Practice interviews will be critiqued individually by the instructor. ------- Secretarial and Support Staff Development 163 Length: 3 hours Target audience: Secretarial, clerical, and sup- port staff Sponsor/location: HQ Institute; Regions 2. 3; RTF Environmental Studies Program In conjunction with Temple University, Region 3 has developed an Environmental Studies Program to assist employees in their professional develop- ment. Course offerings include English Composi- tion. How To Prepare A Research Paper, People and Environment, Environmental Policies, Urban Government, and Urban Policy Analysis—An En- vironmental Focus. Length: 15 weeks Target audience: Upward Mobility employees Sponsor/location: Region 3 Filing This course acquaints participants with the types of filing systems designated for EPA use and sug- gestions for systems to be used by individual of- fices. The course also covers what to file, how to create a filing system, and archiving procedures. Length: 1 day Target audience: All support staff Sponsor/location: Region 5 ------- 164 EPA Training Catalogue How To Prepare the SF-182 This course provides basic training on prepara- tion of the Request. Authorization, Agreement and Certification of Training (SF-182) form. Par- ticipants will learn when, why, and how to fill out the SF-182. Length: 11/2 hours Target audience: Secretarial staff Sponsor/location: Regions 2,10 The Making of a Leader The objective of this course Is to equip par- ticipants with the concepts and tools needed to grow into mature, effective leaders. Through a combination of lecture, workshop, and video, the course covers such topics as characteristics of a good leader, communication, decision making, controlling situations, morale and motivation, and team development. Length: 16 half-day sessions Target audience: Supervisory secretaries Sponsor/location: Region 5 Management Development tor Secretaries This program emphasizes career development for the senior-level secretary. Topics include Under- standing Motivational Needs, Problem-Solving and Decision-Making, Managing Growth and Change, and Communication Rights and Respon- sibilities. ^Length: 1/2 day ------- Secretarial and Support Staff Development 165 Target audience: Senior-level secretaries Sponsor/location: Region 3 Managing Office Relationships This course was designed by a group of secretaries at headquarters to train other secretaries to cope better with everyday office situations. Through group discussion and exercises, this course uses "real life" examples to illustrate typical problems and practical solutions. The course provides prac- tical strategies for dealing with office relationships to increase professionalism; reduce work-related stress; and enhance ability to get the job done. Length: 1 day Tea-get audience: Secretarial and clerical staff Sponsor/location: HQ Institute; Region 3; RTF Office Automation Concepts for Secretaries and Support Staff This course explores the impact of technology on the traditional office structure. It acquaints par- ticipants with the kinds of automated equipment that can be found in the office today and in the fu- ture; participants will learn technology that will allow the truly "paperless office." Changes In the traditional boss-secretary relationship will be ex- plored, and the responsibilities of the secretary and support staff in the management of office automation systems will be defined. A session will be devoted to ergonomics and exercises that will help relieve stress associated with working at a terminal. Skill requirements, career paths, and educational opportunities in preparing for a career In the office of the future will be addressed. Length: 2 days ------- 166 EPA Training Catalogue Target audience: Secretaries and support staff Sponsor/location: HQ Institute Office Management This course discusses interpersonal and managerial issues from the manager's point of view for those who are managing offices or coor- dinating clerical work. Upon completion of this course, participants will be able to: identify basic steps in goal setting and the management-by-ob- jectives process; identify the managerial functions in their jobs; apply planning, organizing, and communicating techniques for more effective of- fice management; discuss motivation theories and how to apply them; and recognize factors con- tributing to increased office productivity. Length: 2 days Target audience: Employees responsible for clerical-managerial activities in their offices Sponsor/location: HQ Institute; Region 10 Office Procedures Workshop tor Support Staff This course teaches skills necessary to perform successfully in the modern government office. Simulated work projects, role playing, and audiovisual aids and discussion are used In this program. Length: 3 days Target audience: Secretarial and support staff Sponsor/location: HQ Institute ------- Secretarial and Support Staff Development 167 Office Productivity This program utilizes the workshop approach in teaching participants how to work effectively with people and systems. Participants learn to analyze work flow and relationships with peers, supervisors and subor- dinates; develop work objectives and set priorities; identify steps to be followed in solving a problem; develop strategies for implementing small-scale change; and identify criteria to be used in mean- ingful staff evaluation. Length: 24 hours Target audience: Secretaries, administrative as- sistants, staff assistants, office managers and su- pervisors Sponsor/location: RTF Professionalism in the Office This course, which uses lecture, video, and workshop techniques, acquaints participants with the skills that make employees more profes- sional on the job. Topics include understanding your role in the organization, professional be- havior, communication, time management, per- sonal organization, and motivation and self-development. Length: 8 hours Target audience; All support staff Sponsor/location: HQ Institute; Regions 5, 10 ------- 168 EPA Training Catalogue Reading Comprehension This course helps support staff achieve Increased reading comprehension, reading rate, recall, retention, and flexibility with all types of reading material. The course includes reading, practical exercises, and homework. Length: 2 half days a week for 8 weeks Target audience: All support staff Sponsor/location: Region 5 Records Disposition This course acquaints participants with proper procedures for maintaining and disposing of Federal records. Topics include organization and management of records, archiving, record-reten- tion period, packaging, and shipping. Participants tour the Records Center Facility. Length: 1 day Target audience: Mid- and senior-level support staff Sponsor/location: Region 5 Secretarial Decision-making This course is taught using in-basket exercises, simulation, group discussions, case studies and role playing. Participants learn to apply a sys- tematic approach to decision-making and problem-solving; separate facts from inferences while understanding the role of each; identify potential group decision situations; separate job problems from people problems and treat each ap- propriately; generate creative alternatives and ob- ------- Secretarial and Support Staff Development 169 jectlvely evaluate each option; and use persuasive techniques in communicating proposed solutions. Length: 16 hours Target audience: Secretaries.clerical employees, and administrative assistants Sponsor/location; RTF The Secretary and the Supervisor The secretary-supervisor team can be a produc- tive, enjoyable arrangement, or it can be a frustrating, unproductive one. This course will help both the secretary and the supervisor look at their ways of working together, communicating with each other, and sharing responsibilities. This is a highly participative course for secretaries and their supervisors designed to help them work as a team. The instructor will meet with secretaries only on the first day and supervisors only on the second day; secretaries and supervisors will at- tend together on the third day. Length: 2 1/2 days Target audience: Secretaries and their super- visors Sponsor/location: HQ Institute Supervisory Training for Secretaries and Administrative Assistants This workshop offers participants an opportunity to learn, discuss, and practice specific techniques which will enable them to develop more effective office teams and increase cooperation in the office. Participants will learn to identify what can be ex- pected of support staff and what support staff ex- pect of supervising secretaries and administrative ------- 170 EPA Training Catalogue assistants. They will also learn to select and orient new employees, delegate effectively, and listen to employees with empathy and understanding. Length: 3 days Target audience: Secretaries and administrative assistants with supervisory responsibilities Sponsor/location; HQ Institute Survival Skills for Secretarial Staff This program orients new secretarial and clerical employees to EPA practices and procedures. Par- ticipants in this program will learn about the Agency's administrative systems and services; discover techniques for handling troublesome and routine telephone communications; and explore the nature of office relationships among secretaries and between them and their super- visors; and identify ways to manage these relationships most effectively. Length: 4 days Target audience: Secretaries and clerical employees who are new to the Agency Sponsor/location: HQ Institute Telephone Training This course teaches participants how to project a positive image of the Agency over the telephone. Participants learn basic telephone mechanics; how to give and receive complete, correct Informa- tion; how to handle irate callers; and how to query callers. Length: 3 hours-1 day ------- Secretarial and Support Staff Development 171 Target audience: Support staff Sponsor/location: HQ Institute; Regions 1, 2, 3, 5, 6. 10; Cincinnati; RTF Timekeeping This course will enable timekeepers and desig- nated agents to understand timekeeping policies and procedures. The course is intended to explain fully how to complete, certify, and correct time cards; how to complete the T/A Batch Control Sheet; and how to report labor-distribution infor- mation. It also familiarizes participants with rules and regulations governing premium pay, paid leave, and other absences. Length: 1 day Target audience: Timekeepers and designated agents and alternates Sponsor/location: HQ Institute; all locations Travel (Lodgings-Plus) This course provides an understanding of travel policies and procedures under the Diners Club Card program and "Lodgings-Plus" system ap- plicable for temporary duty assignments and local travel. It familiarizes participants with Agency travel forms and proper preparation of these forms for new, amended, and canceled travel ar- rangements; instructs participants on procedures for reimbursement of local travel expenses; familiarizes participants with available sources of travel information and services within the Agency and through the Travel Management Center; and fosters knowledge and understanding of the Federal Travel Regulations in determining all reimbursable travel expenses. ------- 172 EPA Training Catalogue Length: 1 day Target audience: EPA employees who prepare or approve travel documents, and all employees who travel on behalf of the Agency Sponsor/location: HQ Institute; all locations ------- MANAGEMENT DEVELOPMENT ------- Table of Contents Management Development Administration of Public Policy 179 Advanced Management Seminar 179 Basic Labor Relations 180 Basic Management Techniques 180 Basics of Program/Project Management 181 Congressional Briefing Conference for Professionals 181 Consensual Approaches to Environmental Management 182 Construction Management Evaluation 182 Current Issues Seminars 183 Dealing with Sexual Harassment: A Briefing for Supervisors and Managers 183 Development of Subordinates 184 Dynamics of Team Work 184 Economics and Public Policy 185 Effective Leadership Techniques 185 Executive Development Seminar 186 Federal Personnel Management Issues 186 Federal Program Management 187 ------- Management Development continued Federal Women's Program (FWP) Manager Workshops I and II 187 Framework for Supervision 188 Frontline Leadership 188 Handicapped/Veterans Employment Seminar 189 Human Relations Training 189 Interview Skills Workshop for Recruiters 189 Interview Techniques 190 Job Analysis Process 190 Keys to Managerial Excellence 191 Labor Relations Briefings 191 Management Development Seminar 191 Management of Construction in the Superfund Program 192 Management of Natural Resources 193 Management of Scientific and Engineering Personnel 193 The Manager and Supervisor as Editor 193 Managerial Decision-Making 194 Managing Conflict Productively 194 Managing Diversity 195 Managing for Results 195 ------- Management Development continued McGraw-Hill Supervision Series 196 Middle Manager Seminar 196 Minority/Women's Business Enterprise (M/WBE) Workshop 196 Orientation to Schedule B 197 Performance Appraisal Techniques 197 Performance Management and Recognition System (PMRS) 198 Performance Management System (PMS) 198 Personnel Management for Management 198 Personnel Supervisory Seminar Series 199 Project Management 199 Project Management for the Scientist and Engineer 200 Regulatory Policy Seminar 201 The Role of Supervisors and Managers in EEO 201 Science. Technology, and Public Policy 202 Seminar for New Managers 202 Situational Leadership: The Other 59 Minutes 203 Special Emphasis Program Managers Training 203 Statistics for Managers 204 Summer Employment Briefing 204 ------- Management Development continued Supervision— An Introduction 204 Supervision and Group Performance 205 Supervision (Zenger-Miller) 205 Supervisory Orientation Program 205 Supervisory Personnel Management Workshop 206 Technical Managers Program 206 Toward Excellence 207 Understanding Supervision 207 United States Foreign Policy 208 ------- Management Development Administration of Public Policy This seminar examines the political, social and ethnic environments in which public policy is in- itiated, developed and implemented. Participants explore the ways in which public policy is in- fluenced by political and career executives in government. Topics include the role of the mass media in shaping and reporting on public policies and programs; the impact of civic groups on public policy; and the present organization of the Federal government and the outlook for reor- ganization. Participants also explore the Federal career exective's responsibility to assure that Federal agency activities accurately reflect central policy guidelines. Length: 80 hours Target audience: Managers and executives Sponsor/location: RTP Advanced Management Seminar Prior to the program, participants receive an ad- vance assignment which includes readings, ques- tionnaires, and case studies. This precourse work requires about 10 hours to complete. This residential seminar emphasizes development skills for managers in both rational systemic and interpersonal areas. It helps participants in- tegrate the two approaches to management be- havior and refine the skills for using them In practical situations. The course focuses on plan- ning and resource-utilization models; ------- 180 EPA Training Catalogue problem-solving processes; systems analyses; networking; decision-criteria charting; develop- ment and evaluation of managerial strategies; and management-development analysis. Length: 24 hours Target audience: Managers responsible for directing major programs Sponsor/location: RTF Basic Labor Relations This course helps supervisors and managers deal with unions and exclusively represented employees in everyday situations. The course uses participative lectures, group discussions, role playing, and films to show how to identify the key features of Title VII (CSRA) for supervisors; hand- le grievances; prevent and resolve unfair labor practice charges; and determine when the union must be allowed to be represented in meetings with employees. Length: 24 hours Target audience: Supervisors, managers and management officials who deal with union stewards or with employees represented by the union Sponsor/location: RTF Basic Management Techniques This program uses work projects, lectures, dis- cussions, films, and reading to focus on selected management techniques—planning, organizing. and controlling. The course covers planning and scheduling resources; establishing work unit goals; charting techniques for work planning; ------- Management Development 18J managing time; delegating; Improving produc- tivity with office technology; and reviewing prin- ciples of organization. This course meets the criteria outlined In the Federal Personnel Manual and the Agency Training and Development Manual. Length; 40 hours Target audience: Supervisors Sponsor/location: RTF Basics of Program/Project Management This comprehensive course covers various types of project management organization and the pro- cedures necessary to plan, organize, staff, direct, and control projects in research, development. production, services, or construction. Because many program/project managers possess techni- cal expertise but frequently lack management training, part of the first session will be devoted to a review of the general principles of traditional management. The course material is compatible with current Federal regulations, directives, and practices. Length: 2 days Target audience: Program and project managers Sponsor/location: OSWER Congressional Briefing Conference for Professionals This conference provides in-depth knowledge about congressional operations, organization. functions, and procedures. Participants will also gain a better understanding of the role Congress plays In the activities of the Executive Branch. ------- ]82 EPA Training Catalogue Topics include how legislative and budget priorities are set and major environmental issues presently being considered in Congress. Length: 3 days Target audience: Managers and supervisors Sponsor/location: HQ Institute; Region 3; RTF Consensual Approaches to Environmental Management This course offers a concise review of the theory and practice of consensus building and collabora- tive problem solving. The emphasis is on techni- ques and strategies that top-level managers can use to encourage team building, more effective cooperation, and more potent environmental resrlts. The training will involve reading assign- ments, lectures, exercises, role plays, and simula- tions that are designed to engage participants in hands-on negotiating. Each exercise and activity will be thoroughly debriefed to ensure that all learning and opportunities for "real world" ap- plication are identified. Time will be set aside for participants to discuss application of consensual principles to specific current or anticipated needs. Length: 2 days Target audience: Senior managers and staff Sponsor/location: HQ Institute Construction Management Evaluation This course Instructs participants in the concepts and techniques for construction project evalua- tion. It is Intended to help provide regional and State managers with a perspective on what is needed to evaluate a Superfund construction project. Course topics include cooperative agree- ------- Management Development 183 ment management, construction management, reporting, and documentation. Length: 3 days Tea-get audience: Regional and State managers of Superfund construction projects Sponsor/location: OSWER Current Issues Seminars These seminars are tied closely to ongoing policy themes. Current issues seminars concentrate on proposals and current perspectives on the proces- ses of government as well as high-level Ad- ministration initiatives. Program content will include a mix of background information, policy evaluations and administration recommenda- tions. Length: 80 hours Target audience: Senior managers Sponsor/location: RTF Dealing with Sexual Harassment: A Briefing for Supervisors and Managers This course is intended to increase participants' awareness of sexual harassment In the workforce and its impact. The course strengthens super- visory skills in observation, communications, and counseling to assist in the prevention of sexual harassment and other discrimination charges. Participants will develop a greater understanding of the resolution process and the supervisor's critical role in that process. Length: 1 day ------- 184 EPA Training Catalogue Target audience: Supervisors and managers Sponsor/location: Cincinnati Development of Subordinates This course provides managers and supervisors with the ability to conduct effective career-path counseling and to assist subordinates in develop- ing a training plan. Topics include the goals of coaching and the role of the organizational supe- rior in the coaching process; techniques of coach- ing, with special emphasis on interviewing methods; career-path counseling; individual development plans; and coaching and counseling procedures to improve the performance of subor- dinates. Length: 2 days Target audience: Managers, supervisors, and team leaders Sponsor/location: Region 5; Ann Arbor Dynamics of Team Work This workshop enables participants to acquire skills and techniques to facilitate their ability to manage conflict, increase problem-solving skills, increase goal achievements, decrease destructive competition, and increase cooperation. Length: 1/2 day Target audience: Managers and supervisors Sponsor/location: Region 2; Cincinnati ------- Management Development 185 Economics and Public Policy This seminar is concerned with intensifying economic understanding and insight as economic issues are related to Federal policy coordination and implementation. It incorporates historical perspectives regarding the nature, intent and ef- fects of Federal involvement in the private sector; examines the economic consequences of Federal public policy activities; and surveys attempts to mitigate adverse effects stemming from Federal intervention. Lectures present representative economic case studies to provide a useful, practi- cal reference matrix for Federal policy executives. Length: 80 hours Target audience: Managers and executives Sponsor/location: RTF Effective Leadership Techniques This course addresses the effectiveness charac- teristics of managers, supervisors, and team leaders related to organizational leadership. The program stresses leadership skills and attitudes which further develop a manager's ability to lead both individuals and groups. Topics to be covered include definitions of leadership, dynamics of leadership and its function in an organization, dif- ferentiation between leadership and other management responsibilities, assessment of per- sonal leadership qualities and styles, sources of power and how they provideresources for the leader, personal values present in an organization and their implications for leadership. Length: 2 days Target audience: Managers, supervisors, and team leaders ------- 186 EPA Training Catalogue Sponsor/location: Region 5 Executive Development Seminar In this seminar's unique interagency setting, par- ticipants will have the opportunity to develop a broader perspective of their roles and their agencies' programs. Emphasis will be directed to public policy accountability and efficient im- plementation of mandates. The course addresses three major areas of the executive's needs: deter- mining the sources of Federal public policy man- dates; developing an effective working relationship with the relevant policy sources; and implementing Federal policy decisions within the constraints of the executive environment. Length: 80 hours Target audience: Upper-level managers Sponsor/location: RTF Federal Personnel Management Issues This seminar is an in-depth exploration of issues, policy options and implementation solutions to managing Federal government personnel. The seminar focuses on such issues as reductions in force; governmentwide implementation of effective performance appraisal systems; merit-pay im- plementation; retirement system modifications; improvements in the classification system; strikes and strike threats; and performance-based incen- tives. Length: 80 hours Target audience: Executives and managers Sponsor/location: RTF ------- Management Development 187 Federal Program Management This seminar provides an understanding of the total environment and operation of Federal programs. Participants have an opportunity to compare their methods of program management with those of other program managers who have handled similar problems. Among the topics ex- amined are the impact on the program manager of Administration policy and proposals for stream- lining Federal agencies; the public's expectation of agency responsiveness; the role of the manager in crisis resolution; administrative and managerial accountability; and problems of intergovernmen- tal and interjurisdictional coordination. Length; 80 hours Target audience: Program managers Sponsor/location: RTP Federal Women's Program (FWP) Manager Workshops I and II These workshops explain the role of the FWP and EEO in the Agency and also defines the inter- relationships between the FWP and the EEO program. It is recommended that this training be attended by the elected committee members and their alternates. Length: 3 days per workshop Target audience: Required for newly elected FWP members Sponsor/location: Region 5 ------- 188 EPA Training Catalogue Framework for Supervision This program Is mandatory for all newly appointed supervisors in EPA. The course is designed to bridge the gap from worker to supervisor and to provide insight into the supervisor's key role as part of the management team. Topics to be covered include management theory, EPA expec- tations, basic principles of good supervision, com- munication skills, correcting problem behavior, monitoring work progress, delegating, interview- ing skills, EPA management and administrative systems, and recognition. Length: 3 days Target audience: Newly appointed supervisors Sponsor/location: HQ Institute; all locations Frontline Leadership This course focuses on creating an environment for productivity, improving morale, and success for both the employee and the supervisor. Frontline Leadership emphasizes five basic prin- ciples: (1) Focus on the situation, issue, or be- havior, not on the person. (2) Maintain the self-confidence and self-esteem of others. (3) Maintain constructive relationships with employees, peers, and managers. (4) Take initia- tive to make things better. (5) Lead by example. The methodology is learning by example, practice, and feedback. The program is adapted to meet Region 9 needs. Length: 3 hours of classroom time once every 2 weeks Target audience; Supervisors and managers Sponsor/location: Region 9 ------- Management Development 189 Handicapped/Veterans Employment Seminar This seminar helps participants become more aware of the abilities of handicapped persons and helps eliminate barriers to their employment. It deals with hiring, managing, and advancing per- sons with disabilities within the Federal Govern- ment. Length: 1/2-1 day Target audience: Managers and supervisors Sponsor/location: Cincinnati Human Relations Training This program develops skills in working more ef- fectively with people. In addition to learning to tune in to others, participants learn to under- stand their own levels of self-confidence and self- esteem. They will learn practical ways to handle feelings of frustration, anger, defensiveness, and hostility in themselves and others. Topics include why people act the way they do, listening skills, interpersonal conflict resolution, negotiation skills, dealing with different people, communica- tion styles, and transactional analysis. Length: 2 days Target audience: Managers, supervisors, and team leaders Sponsor/location: Region 5 Interview Skills Workshop tor Recruiters This course ensures that EPA recruiters are properly trained and equipped to conduct inter- views and to be competitive with private-sector recruiters. ------- 190 EPA Training Catalogue Length: 1 day Target audience: Managers who serve as recruiters Sponsor/location: HQ Institute; Regions 2, 7 Interview Techniques This course develops the communication skills a supervisor needs to conduct and design effective Interviews. Participants receive feedback on their communication in an interview and learn how to Improve it by communicating clearly, concisely, completely, and correctly. The course also helps participants set goals for various types of Inter- views and provides techniques and strategies for attaining them. Other topics covered Include probing for information, techniques for question- ing, and identifying individual strengths and weaknesses. Length: I day Target audience: Managers, supervisors, and team leaders Sponsor/location: Regions 2, 5 Job Analysis Process This course provides a detailed discussion of the Merit Promotion process and the role of the super- visor/subject matter expert in the development of criteria to rank applicants. Length: 1 1/2-2 hours Target audience: Supervisors and managers who recruit under the Merit Promotion plan Sponsor/location: Region 9 ------- Management Development Keys to Managerial Excellence The primary focus of this course is on defining the middle managers' role In EPA and in examining the critical elements of their job. Participants will also gain knowledge of the various approaches to accomplish goals and learn to select appropriate approaches to meet different situations. Length: 3 days Target audience: EPA managers Sponsor/location: HQ Institute; all locations Labor Relations Briefings _ This program uses lectures, discussions and a series of in-basket exercises to show how to iden- tify the labor relations rights and responsibilities of managers who set policy and direction; explain management's obligation to a union when management implements a decision; and plan to ensure that the labor relations rights and respon- sibilities of agency supervisors are fulfilled. Length: 6 hours Target audience: Managers and executives with the authority to influence labor relations policy and approaches Sponsor/location: RTP Management Development Seminar _ This seminar examines the dynamic role of the Federal manager in meeting policy needs and ex- pectations. It involves intensive classroom work designed to strengthen participants' capacities to manage personnel and property resources more effectively in achieving program implementation. ------- 192 EPA Training Catalogue Topics Include complexity and conflict In person- nel management; planning, implementing and evaluating programs; time management and delegation of authority; reviewing program jus- tifications to ensure policy compliance; and managing in an era of growing accountability. Legal and ethical concerns of Federal managers, Agency personnel management improvements, cutback mandates, and ways to speed work flow are also discussed. Length: 80 hours Target audience: Experienced managers Sponsor/location: RTF Management of Construction In the Superfund Program This course provides an introduction to the management of construction In the Superfund program. It is Intended to help provide regional and State managers with a perspective on what Is needed to plan, schedule, and control a Super- fund construction project. The course addresses the management issues to be considered In the construction activity and provides a foundation from which attendees will grow In their technical and administrative competence. Course topics In- clude successful management practices, the bid- ding process, procurement practices, project design, management of change orders and claims, and construction inspections. Training Is provided by means of classroom lecture, case studies, and group discussion. Length: 2-3 days Target audience: Superfund staff (EPA and other Federal, State, and local government employees) ------- Management Development 193 Sponsor/location: OSWER- Regions 1,4, 6. 9.10 Management of Natural Resources This seminar explores Federal stewardship of natural resources and its importance to the con- tinued growth of the United States. Reasonable al- ternative theories will be postulated so that public administrators can consider the probable economic, environmental, technological and civic consequences of ideas and proposed actions. Many natural resources and technologies will be surveyed, along with the current procedures through which policy options are chosen. Length: 80 hours Target audience: Managers Sponsor/location: RTF Management of Scientific and Engineering Personnel Through both cognitive and effective learning situations; participants learn practical methods of influencing superiors; effective deployment of scientific and engineering talent; practical person- nel management; performance assessment and improvement; and state-of-the-art technology as- sessment. Length: 24 hours Target audience: Middle-level managers or first- level supervisors in scientific and engineering or- ganizations Sponsor/location: RTF The Manager and Supervisor as Editor See description under Communications ------- 194 EPA Training Catalogue Managerial Decision-Making This program combines a conceptual framework and practical application for exploring managerial decision-making in government organizations. The course provides an opportunity for par- ticipants to analyze their own decision-making techniques. It also provides skill and practice in assessing and improving individual and group be- havior in the decision-making process. This program provides knowledge and skill in the key managerial competency areas of direction and guidance of programs and projects; utilization of human resources; and review of Implementation and results. Length: 16 hours Target audience: Managers, supervisors, project managers, task force leaders, team leaders and other management officials Sponsor/location: RTF Managing Conflict Productively This course was created by Fred E. Jandt and is distributed by University Associates, Inc., San Diego, California. It is a workshop using exercises to demonstrate assessment of behavior styles in conflict situations. This seminar explores conflict's destructive consequences and produc- tive uses, as well as ways to negotiate/mediate conflict. Length: I day Target audience; Supervisors and managers Sponsor/location; HQ Institute ------- Management Development 195 Managing Diversity The success achieved In broadening the workforce means that managers and supervisors are dealing with a culturally, ethnically and racially diverse workforce. This workshop provides a better un- derstanding of the issues and concerns manage- ment faces in this regard. Its aim is to provide skills for supervisors who must be prepared to deal with challenges stemming from differences of race, culture and ethnicity in a rapidly growing workforce. Length: I day Target audience: Managers and supervisors Sponsor/location: Region 2 Managing for Results Prior to the course, each participant takes the Myers-Briggs Type Indicator (MBTI). On the first day, participants use their MBTI results to explore their own preferences and experience alternative styles. The second day involves work in small- group exercises and case studies to explore the characteristics of each style in typical planning, problem-solving, and decision-making situations. Participants will also begin to develop alternative strategies for motivating employees, managing performance, and reacting to "problem" situa- tions. Length: 2 days Target audience: Supervisors and managers Sponsor/location: HQ Institute ------- 196 EPA Training Catalogue McGraw-Hill Supervision Series The McGraw-Hill Supervision series consists of 14 learning modules. Topics include fundamental skill building (managing people, communicating with people) and interpersonal skill building. In- terpersonal skills include such areas as improving employee work habits, delegating effectively, using positive discipline, implementing change, and coaching for improved performance. Length; 31/2 hours Target audience: All EPA supervisors, managers, team leaders, and administrators Sponsor/location; Region 5 Middle Manager Seminar This seminar uses a balanced program of lectures, work problems, case studies, and workshops to help participants more clearly define their role and direct their management efforts. Participants have an opportunity to reflect on how they cur- rently perform their jobs and think about areas of improvement. Length: 24 hours Target audience: Line or staff managers above the first level of supervision or persons being prepared for such positions Sponsor/location: RTP Minority/Women's Business Enterprise (M/WBE) Workshop This workshop provides information on the role, functions, and responsibilities of personnel in the M/WBE program on EPA grants and cooperative agreements. ------- Management Development 197 Length: 11/2 hours Target audience: Regional project officers, grants specialists, State officials, and selected EPA recipients Sponsor/location: Region 9 Orientation to Schedule B This course discusses the history of Schedule B for professional/administrative career positions, advertising procedures, and selection process. A short summary of alternative recruitment techni- ques to Schedule B will also be provided. The focus will be on Environmental Protection Specialist recruitment. Length: 1/2 day Target audience: Supervisors and managers Sponsor/location: Region 9 Performance Appraisal Techniques This program uses lectures, demonstrations, brief readings, film, and workshops. It helps par- ticipants improve interpersonal skills needed to deal successfully with employees; conduct coun- seling interviews; provide feedback in an ap- propriate and timely manner; and understand the dynamics of the appraisal process. Length: 8 hours Target audience: Supervisors, managers and other employees whose work involves a skill and/or knowledge of appraisal techniques Sponsor/location: RTF ------- 198 EPA Training Catalogue Performance Management and Recognition System (PMRS) The process, procedure, and results of the 1987 PMRS will be reviewed and changes In law or regulation for the 1988 appraisal period will be discussed. Length: 1 hour Target audience: SES and CM employees Sponsor/location: Region 9 Performance Management System (PMS) Performance Management is the systematic process by which managers at all levels of an or- ganization integrate basic management functions with performance, pay, and incentive systems for the purpose of improving individual and organiza- tional effectiveness toward the accomplishment of agency mission and goals. This briefing will ex- amine the basic components of the PMS and review the timetable for implementation of the 1988 appraisal process. Length: 1 hour Target audience: Supervisors and managers Sponsor/location: Region 9 Personnel Management for Management This course is designed to help participants un- derstand through lectures and discussions the changes in personnel policy and management as a result of CSRA. Subsequent regulations have necessitated particular focus on the impact of these changes. This course helps participants learn to use merit system principles and avoid the ------- Management' Development 199 use of prohibited personnel practices; identify and use the principles of position management, per- formance management, and position classifica- tion; use various methods for recruiting and staffing to fill positions; provide training and development to improve organizational and in- dividual performance; and understand better their role and responsibilities in labor manage- ment relations, EEO, performance appraisal and employee relations. Length: 24 hours Target audience: Managers, supervisors, and management officials Sponsor/location; RTF Personnel Supervisory Seminar Series This series concentrates on the knowledge of per- sonnel principles, practices, and procedures su- pervisors need in their everyday dealing with employees. Topics include administration of leave, labor relations, equal employment opportunity, and performance management. Length: varies Target audience: First-line supervisors and other supervisory personnel Sponsor/location: Cincinnati Project Management This seminar is designed to present EPA project managers with fundamental strategies for merg- ing practical project management tools into the complex environment. It concentrates on techni- ques and issues pertinent to aiding the project manager complete projects within time and ------- 200 EPA Training Catalogue resource constraints. The seminar covers project management from the planning stage through the appraisal phase. Participants learn how to avoid conflict by preparing a meaningful project charter. They will see how the right choice of report-back systems can make the critical difference in how much control there is over a project; how readily corrective action can be selected; and how easily refinements are implemented. Length: 3 days Target audience: Supervisory and nonsuper- visory engineers, scientists, environmental protection specialists, project officers, manage- ment analysts, financial and budget plan- ners/analysts, software development managers Sponsor/location: OSWER Project Management for the Scientist and Engineer This introductory-level course covers all of the fundamental principles and techniques of project management, Including such areas as team build- Ing and leadership styles, scheduling and track- Ing, report generation, and the use of computer software as an adjunct to successful project management. Each course consists of lectures, problem-solving exercises, assigned readings, and a hands-on demonstration of the number 1-rated project management software package on the market today, Microsoft PROJECT. Length: 1 day Target audience: Scientists and engineers In- volved In project management Sponsor/location: HQ Institute; RTF ------- Management Development 201 Regulatory Policy Seminar This seminar analyzes Federal regulation from a broad, policy-oriented perspective. It examines historic and current trends in Federal regulation with an eye to finding solutions to the public's concern over excessive government regulation. Recognizing that the discretion given to Federal executives to undertake regulatory initiatives varies according to agency and legislative mandate, the seminar focuses on the necessity for creativity in finding regulatory policy solutions within the framework of existing statutes. Length: 80 hours Target audience: Executives Sponsor/location: RTF The Role of Supervisors and Managers in EEO This course is designed to raise the "EEO con- sciousness" of supervisors and managers, as well as to educate them on pertinent EEO regulations. Topics include the basic policies, principles, and requirements of Federal EEO programs; and the roles and responsibilities of the supervisor and manager with respect to affirmative action plans, upward mobility, special-emphasis programs, and discrimination complaints processing. Length: 4 hours-2 days Target audience: Supervisors and managers Sponsor/location: Regions 5, 9, 10; Las Vegas ------- 202 EPA Training Catalogue Science, Technology, and Public Policy This seminar is designed to provide the oppor- tunity to review the nature of science and technol- ogy as it exists in Federal Government agencies, the effect of science and technology on policy, and the organization and management of a variety of science programs; and to explore the relation- ships between technological advances and civic and economic issues. Length: 80 hours Target audience: Managers and scientific professionals Sponsor/location: RTF Seminar tor New Managers This seminar helps participants determine an ap- propriate personnel management style; apply sys- tematic processes to the establishment of goals and objectives; and interpret labor-management responsibilities of managers. Participants also learn to interpret and utilize personal and Inter- personal forces in an organization to achieve Federal organizational objectives; to evaluate ob- jectively performance and accomplishments; to develop a systematic approach to Federal problem-solving and decision-making; and to al- locate resources to achieve officially stated objec- tives. Length: 80 hours Target audience: New Federal managers Sponsor/location: RTF ------- Management Development 203 Situational Leadership: The Other 59 Minutes This course has been developed by Dr. Paul Her- sey, president of the Center for Leadership Studies, California. This three-part videotape, facilitator-assisted management module is an op- portunity to look at the process of influencing be- havior, which entails assessing follower performance. This seminar explores leadership styles and couples certain styles with follower readiness. Length: 1 day Target audience: New managers, or as a management refresher Sponsor/location; HQ Institute Special Emphasis Program Managers Training Within EPA there are three Special Emphasis Programs: Black Employment, Hispanic Employ- ment, and Federal Women's Programs. SEP train- ing addresses personnel administration and management, labor relations, employee relations, position classification and recruitment, human resources management and development, self- development (effective listening, communication skills, and briefing techniques), budgeting, finan- cial management, performance appraisal sys- tems, EEO complaints, external/internal compliance, and other EEO- and personnel-re- lated subjects. Length: 3 days Target audience: EEO program officials, GS 7- 14 Sponsor/location; Office of Civil Rights ------- 204 EPA Training Catalogue Statistics for Managers See description under Science and Technology, Cross-Media Summer Employment Briefing This course provides a general outline of the sum- mer employment program, with discussions on identifying positions, time frames, receipt-of-ap- plication procedures, qualification criteria, and selection process. Length: 1 hour Target audience: Supervisors and managers Sponsor/location: Region 9 Supervision— An Introduction This course uses lectures, readings, workshops, group discussions, and films to present the fun- damentals of supervision, including basic con- cepts of organization, work planning, and productivity. During the course, participants review responsibilities in merit promotion, equal employment opportunity, labor relations, safety, and accident prevention; study the communica- tion process in supervision; and study human be- havior, motivation, interpersonal relations and discipline in the workplace. They also are intro- duced to problem-solving and decision-making techniques. The course meets the criteria outlined in the Federal Personnel Manual and the Agency Training and Development Manual. Length: 40 hours Target audience: Supervisors ------- Management Development 205 Sponsor/location; RTF Supervision and Group Performance Team member satisfaction and commitment are key factors in achieving peak performance in an organization. Supervisors need to create condi- tions for individual growth in group situations. This course gives valuable insights for generating new cooperation within teams. Length: 5 days Target audience: Supervisors and team leaders Sponsor/location: Region 3 Supervision (Zenger-Miller) This multisession course teaches supervisors the basic steps required to be effective in their jobs, including hiring, setting job standards, counsel- ing employees on work in progress, giving recog- nition, resolving employee conflicts, averting discrimination, and others. Through the use of videotaped examples, discussion, and practice, supervisors will learn and expand upon skills that they can apply to their Jobs Immediately. Length: 1/2-1 day per week for 1 year Target audience: All EPA managers and super- visors Sponsor/location: HQ; all locations (except Regions 5, 9) Supervisory Orientation Program The Supervisory Orientation Program Is a series of informational interviews with key OPM personnel (POB. SSB, Comptroller, EEO, etc.) to familiarize ------- 206 EPA Training Catalogue new first-line supervisors with their administra- tive and personnel management responsibilities. The program is intended to supplement the man- datory 3-day course "Framework for Supervision" and provide more Immediate advice and assis- tance to employees with supervisory respon- sibilities. The program is also designed to allow new supervisors to complete the interviews one at a time over a 2-week period, or all in a single day. Length: 8 hours Target audience: New supervisors Sponsor/location: Region 9 Supervisory Personnel Management Workshop This training presents an overview of basic EPA personnel management policies, rules, and regulations that affect the Agency's day-to-day operations. Topics to be covered include position management and classification, employee rela- tions, recruitment and staffing, merit promotion procedures, the performance management sys- tem, training and career development, labor rela- tions, standards of conduct, and Upward Mobility Program procedures. Length: 20 hours Target audience: All EPA supervisors, managers, and team leaders Sponsor/location: Region 5 Technical Managers Program This program consists of five 2 1/2-day sessions over a semester. The curriculum includes lec- tures, seminars, case analyses, and small-group discussions. Participants gain clear management ------- Management Development 207 concepts and techniques; a better understanding of human behavior In organizations and Improved skills for building effective working relations; and a better awareness of when to delegate and when not to. Length: Five 2 1/2-day sessions over a semester Target audience: Engineers, research directors, computer analysts, project managers, chemists, section chiefs, and technical personnel Sponsor/location; RTF Toward Excellence This program consists of 15 20-minute tapes, workbooks, readings and audio instruction materials which guide a management team through key practices used by successful U.S. companies (according to Tom Peters, author of In Search of Excellence and Passion JOT Excellence), Participants explore key practices; discuss Im- plications for organizational settings and in- dividual management style; and develop action plans to Implement practices "at home." The program works well when facilitated by one or two non-participants. Length: Varies from 3 days to periodic 3-hour sessions over several months Target audience: Management teams working together (7-12 participants) Sponsor/location: RTP Understanding Supervision This course is designed to inform journey-level employees about careers in supervision at EPA. Many employees make the supervisory career ------- 208 EPA Training Catalogue decision without a full knowledge base about the choice they are making. "Understanding Super- vision" is an awareness-building course that will help employees understand that supervision is a very different kind of job, with a different set of knowledge, skills and abilities required and used. Length: 3 days Target audience: EPA Journey-level employees (GS 11, 12, 13) Sponsor/location; HQ Institute United States Foreign Policy This seminar is designed to meet the needs of career managers whose programs are increasing- ly affected by international developments. The course provides a grasp of current U.S. foreign policy processes and some of the Administration's major policy priorities. The seminar focuses on the interdependence of Federal agencies and programs in the making of foreign policy and on U.S. participation in international organizations. Selected geographic areas are examined in the light of their strategic importance to U.S. interests and are contrasted with the declared and probable objectives of the Soviet Union and the People's Republic of China. Length: 80 hours Target audience: Managers Sponsor/location: RTF ------- COMMUNICATIONS ------- Table of Contents Communications Advocacy/ Oral Presentation Seminar 213 Be a Better Writer 213 Citizen Participation by Objectives 214 Clear Business Writing 214 Community Relations in Superfund: Concepts and Skills 215 Congressional/State Liaison Workshop 215 Effective Briefing and Presentation Skills 215 Effective Public Relations 216 Effective Writing for Professionals 216 Environmental Movies and Broadcasts 217 EPA's External Communications: Dealing Effectively with Outside Constituencies 217 Human Resources/Affirmative Action Needs Assessment Workshops: Communicating Across Gender, Race, and Culture in the Workplace 218 The Human Side of Congressional Affairs 218 Leading Meetings 218 The Manager and Supervisor as Editor 219 Media Relations Workshop 219 ------- Communications continued Negotiation Skills 220 Personally and Professionally Speaking 220 Proofreading: Your Role as Writer/Editor 221 Public Involvement Training 221 Publishing and Presenting Technical Articles and Material 222 Report Planning and Review Workshop 222 Report Writing 223 Speechcraft 223 Systematic Development of Informed Consent 224 Talking with the Press 224 Technical Writing 225 Technical Writing for Engineers, Scientists.and Technicians 225 The Three P's of Briefing: Presentation, Polish, and Persuasion (Level I) 225 The Three P's of Briefing: The Inner Game (Level n) 226 Writing Effective Letters 227 Writing Press Releases 227 ------- Communications Advocacy/Oral Presentation Seminar This seminar offers some insights into how to make an effective oral presentation of an argu- ment or point of view. The focus will be on making a clear, persuasive case. The first session will be spent discussing the principles of oral advocacy. After a mock public hearing in the second session, the instructor will review the presentations made by participants. Length: 2 2-hour sessions Target audience: EPA staff who regularly make oral presentations or who act as advocates for programs or positions Sponsor/location: Region 1 Be a Better Writer This three-session course builds on "Be a Better Writer: A Manual for EPA Employees." Through group discussion and comments on brief assign- ments, this course is structured to highlight the editorial and organizational skills that can move participants from good writers to better writers. Participants will work together to formulate their own guidelines to Be Tasteful, Be Clear, and Be Organized. Length: 3 days Target audience: Employees with writing, edit- ing, or rewriting responsibilities Sponsor/location; HQ Institute ------- 214 EPA Training Catalogue Citizen Participation by Objectives In this companion workshop to Systematic Development of Informed Consent (SDIC), par- ticipants further explore the principles of com- munity involvement described in SDIC training. Techniques and strategies are explored concern- ing effective interaction with the media, special in- terest groups, and the public at large. The workshop is limited to a small number of par- ticipants, allowing ample time to explore in some detail the principles related in SDIC training. Length: 2 1/2 days Target audience: Interested EPA staff Sponsor/location: OSWER Clear Business Writing This workshop is designed to help participants write clearer, more organized letters, memos and reports, and do so quickly and with more con- fidence. The first day covers how to produce and organize ideas; after considering both audience and purpose, how to get thoughts down quickly; and how to organize paragraphs so your writing flows smoothly. The second day deals with style— that is, the manner of expressing ideas—as well as how to eliminate wordiness and ambiguity. Length 2 days Target audience: Employees who have basic writing skills but need to learn how to organize and simplify Sponsor/location; HQ Institute; Region 2 ------- Communications 215 Community Relations in Superfund: Concepts and Skills This course Involves skill development In dealing with citizens and local officials, building good media relations, and conflict management. Case studies are used for Instruction as well as for dis- cussion purposes. Length: 2 days Target audience: Regional and State program management and technical staff Sponsor/location: OSWER; Regions 1,4, 5, 6,8, 10 Congressional/State Liaison Workshop This course explores the relationship between EPA and congressional and State legislative staff; what employees should know about responding to inquiries from elected officials; and what proce- dures are followed in responding to written in- quiries. The course also offers an overview of the legislative process. Length: 1 hour Target audience: All EPA staff Sponsor/location; Region 9 Effective Briefing and Presentation Skills This course enhances participants' ability to present clear Informative or persuasive reports or speeches to higher level management as well as outside groups. Emphasis is placed on how to for- mulate the message, how to deliver It like a "pro," and present the best possible impression. Several delivery types will be examined. Attention will be ------- 216 EPA Training Catalogue devoted to channeling nervousness productively and developing skills through practice. Length: 1-3 days Target audience: All employees (priority given to those with presentation responsibility) Sponsor/location: HQ Institute; OIG; Regions 2, 3, 6, 9; Cincinnati; RTF Effective Public Relations This seminar gives a brief overview of the develop- ment of the public relations profession and reviews the growing relationship between public relations and the law. Other topics include how to practice public relations effectively in a govern- ment agency working with citizens and the mass audience and how to deal with the media effective- ly. Length: I day Target audience: EPA employees who deal with citizens groups, the press, or other special inter- est groups in their jobs Sponsor/location: Regions 1, 5 Effective Writing for Professionals This workshop focuses on how to develop and define Agency tone and how to write about sensi- tive issues for any audience. Participants will review basic theories of composition and techni- ques of the writing process. Length: 3 days ------- Communications 217 Target audience: Professional employees, in- cluding anyone with responsibilities for writing congressional and public correspondence Sponsor/location; Region 3 Environmental Movies and Broadcasts This course, presented by the Office of External Affairs, examines how messages on environmen- tal matters are. can be, and/or should be presented through various audiovisual media. Ex- amples of a wide range of environmental com- munications in those media will be discussed, with specific emphasis on adapting EPA issues for effective AV presentation. Length: 8 hours Target audience: AV project officers and others who have a direct interest in doing AV com- munications for EPA and in understanding public perception of AV communications Sponsor/location: HQ Institute EPA's External Communications: Dealing Effectively with Outside Constituencies Office of External Affairs offers this course to familiarize participants with the working press, congressional "Hill" contacts, State and local offi- cials, intergovernmental associations, private and public sector interest groups, and individuals who have significant impact on EPA and who consis- tently seek EPA information. Knowing the nature of our critics and collaborators can be a great asset in the work we do. Length: 1 day ------- 218 EPA Training Catalogue Target audience: Managers and policy officials responding to external constituencies Sponsor/location: Office of External Affairs Human Resources/Affirmative Action Needs Assessment Workshops: Communicating Across Gender, Race, and Culture in the Workplace These workshops address themes raised In Region 1's 1 1/2-year Needs Assessment Program. The objective of the program is to compare and con- trast our commonalities and differences In ex- periences based on gender, race, and cultural identities. Length: 1 day Target audience; All employees Sponsor/location: Region 1 The Human Side of Congressional Affairs Topics for this seminar include The Legislative Process; EPA's Congressional Relations; What It's Like To Be a Congressman; Environmental Results of Congress; and Congressional Cor- respondence Length: 3 hours Target audience: Managers, supervisors, and personnel regularly involved in EPA's congres- sional correspondence Sponsor/location; Region 3 Leading Meetings In this course, participants study the characteris- tics of effective and ineffective meetings and learn ------- Communications 219 to conduct meetings more effectively by using the most appropriate style of leadership for the situa- tion at hand. Topics Include problem- solving and decision-making in groups, leadership, group dynamics, and characteristics of effective com- munication. Length: 2 days Target audience: EPA staff whose jobs require them to lead meetings Sponsor/location: Region 5 The Manager and Supervisor as Editor This workshop is designed to enable supervisors and managers to become more effective in editing and critiquing their subordinates' writing. Par- ticipants learn to apply the criteria for evaluating written communication (organization, clarity of style, grammar, and punctuation) and to give feedback effectively. Length: 2 days Target audience: Supervisors and managers Sponsor/location: HQ Institute Media Relations Workshop This workshop covers the following areas: the relationship between the media and EPA; the Image EPA conveys to the public through the media; how press calls are answered in the regional office: what employees should know about responding to press inquiries; how staffers can prepare for and handle media interviews on the road; and planning for and preparing com- munication strategies. ------- 220 EPA Training Catalogue Length: 1 hour Target audience: All EPA staff who might come into contact with the media Sponsor/location: Region 9 Negotiation Skills In this course, participants gain hands-on ex- perience in "win-win" negotiating through a videotaped negotiation simulation. Course con- tent includes basic negotiation concepts and process skills, sharpening communication and facilitation skills, time management, and prepar- ing for negotiations. The course objectives are to increase participants' skills for effective negotiat- ing with counterparts both in and outside EPA and to introduce participants to a variety of negotiating styles and techniques from which to choose. Length: 2 days Target audience: All EPA employees in profes- sional grades GS-11 and above Sponsor/location: HQ Institute; Regions 5, 6. 7, 9. 10 Personally and Professionally Speaking This course helps participants enchance com- munication and presentation skills. Technical as- sistance is provided one-on-one. Length: 1-3 hours Target audience: All EPA employees Sponsor/location: Region 7 ------- Communications 221 Proofreading: Your Role as Writer/Editor This course defines proofreading responsibilities, standardizes proofreading practices and proof symbols, reviews proofreading steps and techni- ques, and provides exercises, examples, and a desk-size card with most commonly used proofing symbols. The objective of the course is to improve the quality and timeliness of written communica- tion by enabling the entire staff to work more ef- fectively as a team. Given proofing steps. techniques, methods, standard proof marks, and a red pen, participants, upon completion of this course, will be able to mark editing changes on a document that can be correctly interpreted by any support staff personnel. Length: 1/2 day Target audience; All nonclerical employees who write/edit correspondence Sponsor/location; Region 10 Public Involvement Training This course outlines a procedure to involve the local community in decision-making efforts con- cerning a hazardous waste management facility's permitting system. The course identifies a number of activities that should be conducted during the permitting process, Including preparing for and conducting a public meeting and communicating with the media. The course's major emphasis is planning and organizing public-involvement ef- forts. Suggested techniques for issuing public notices, holding meetings, and responding to comments also are discussed. The course in- cludes a training manual accompanied by hand- outs, color videotapes, and role-play activities. Length: 2 days ------- 222 EPA Training Catalogue Target audience: Interested EPA staff Sponsor/location; OSWER Publishing and Presenting Technical Articles and Material This workshop focuses on some approaches for publishing technical articles and on preparation and methods for effective presentation of techni- cal material at meetings. Participants will acquire knowledge and skills that will facilitate publica- tion of their writing and research and that will polish their presentation skills at meetings. This is not, however, a public speaking course. Length: 2 hours Target audience: All staff who research or write papers of interest to their colleagues or the public at large, or staff members who present technical information at meetings Sponsor/location: Region 1 Report Planning and Review Workshop This workshop provides basic principles and tech- niques for planning, writing, and reviewing tech- nical reports. The workshop consists of a combination of lectures, group discussions, and class exercises. It presents systematic procedures and guidelines to review and improve the quality. timeliness, and readability of reports. The agenda includes report planning, writing more effective proposals, report management, ideal reports, report organization, report review aids, editorial review, and technical review. Participants are in- vited to bring samples of recent reports they have written or reviewed. Length: 2 days ------- Communications 223 Target audience: Scientists and managers who write or review reports and employees who review contractor reports Sponsor/location: HQ Institute; Region 5 Report Writing This program uses brief lectures, class discus- sions, tests, films, case studies and practical ex- ercises. Participants learn to define the purpose and scope of a report; collect, assemble and sort out data; organize and outline material; and write a report so that its purpose, scope, findings, con- clusions and recommendations (if any) are clear to the reader at first reading. Length: 24-32 hours Target audience: Employees who write reports and have good knowledge of grammar and the fundamentals of writing Sponsor/location: HQ Institute; RTF Speechcraft Speechcraft is a program of eight weekly sessions especially designed by Toastmasters Internation- al to help individuals develop and strengthen their public speaking abilities. Conducted in a seminar workshop format, each Speechcraft session provides a progressive step toward developing skills for effective communication—as both a lis- tener and a speaker. In addition to the instruc- tional program, participants will be given opportunities, through scheduled speeches and other assignments, to practice what they learn, such as writing and delivering 3- to 5-mlnute talks; impromptu speaking on designated products; introducing fellow speakers; using ------- 224 EPA Training Catalogue visual aids; and exchanging constructive feedback and evaluations. Length: Eight 1-hour sessions Target audience: All EPA employees Sponsor/location: HQ Institute; Regions 1, 2 Systematic Development of Informed Consent This course concerns public-sector problem solv- ing and community involvement. Lecture and dis- cussion are the primary means of instruction. This course is a general course on how to get things done, whether it is with interagency staff, interest groups, or local citizens. Length: 3 1/2 days Target audience: RCRA program managers and State and regulated-industry representatives Sponsor/location: OSWER; HQ Institute; Regions 8, 9, 10 Talking with the Press This course provides participants with practical approaches, techniques, and attitudes that will help them overcome their dread of talking with news reports and to decide what it is they mean to say. Participants will be told about the different needs of various segments of the media (dally newspapers vs. television vs. radio). Length: I day Target audience: Personnel who talk with the press Sponsor/location; Region 10 ------- Communications 225 Technical Writing Participants learn the characteristics of good technical writing and are better able to define their audience and purpose; organize their reports; use the active voice; break bad grammatical habits; and rewrite. Length: 12-24 hours Target audience: Scientists, engineers, techni- cal writers and editors Sponsor/location; Region 2; Cincinnati; RTF; Ann Arbor Technical Writing for Engineers, Scientists, and Technicians This course was designed for those needing to learn how to translate technical information into effective, straightfoward, readable prose. Em- phasis is on such writing problems as: analyzing the communication problem; selecting and or- ganizing content; illustration and layout; writing and revising; tone and style; and reviewing the ele- ments of composition. Length: 3 days Target audience: Engineers, scientists, tech- nicians, and employees who prepare or review technical papers Sponsor/location; Region 9 The Three P's of Briefing: Presentation, Polish, and Persuasion (Level I) Participants will learn to prepare for and make a presentation; channel nervousness into construc- tive energy; package a briefing to maintain ------- 226 EPA Training Catalogue audience Interest; handle questions from the audience and turn hostile questions to an ad- vantage; and choose the right visuals and use them as a prop, not a crutch. Length: 3 days Target audience: Managers, supervisors, and professional staff with presentation respon- sibilities Sponsor/location: HQ Institute The Three P's of Briefing: The Inner Gome (Level II) Effective briefing is a three-part process which In- volves mastering yourself (polish or poise), mastering your material (presentation), and gain- ing your listeners' trust (persuasion). This Level II (advanced) workshop continues the process and builds on participants' present briefing and com- munication strengths. Participants learn to think on their feet and handle unexpected distractions; use reflection, sectoring and fogging to keep off the defensive and calmly take care of troublemakers; organize the finer points of deliver; and develop additional approaches to combat nervousness. They also determine their own briefing style and see themselves through others' eyes and explore the nonverbal media which carry the message: eyes, gestures, posture. dress, appearance, and voice. Length: 2 days Target audience: Managers, supervisors, and professional staff with presentation respon- sibilities and some presentation experience (or who have completed the Level I course) Sponsor/location: HQ Institute ------- Communications 227 Writing Effective Letters This course covers the principles of effective writ- ing; writing "negative" and "positive" letters; writ- ing for various audiences; using appropriate tone in writing; and techniques for planning and or- ganizing written information. Length: 2 days Target audience: All employees Sponsor/location: Region 9; RTF Writing Press Releases This course gives participants guidance on how to select and organize facts that will be relevant to news reporters and editors and to their audiences. Length: 1/2 day Target audience: Section chiefs and employees with direct responsibility for a specific project Sponsor/location: Region 10 ------- CONTRACTS AND FINANCE ------- Table of Contents Contracts and Finance Administrative Procedures for Small Purchase Procurement 233 Basic Procurement 233 Budget Process 233 Contract Administration Training for Project Officers, Work Assignment Managers, and Delivery Order Officers 234 Contract Administration Training for Supervisors and Managers 235 Detecting and Preventing Fraud In EPA Programs and Contracts 235 Federal Managers' Financial Integrity Act (FMFIA) 236 Funds Certifying Officer Training 236 The Internal Audit Survey Process 237 Ordering Officers 237 Personal Property Management 238 Procurement under Superfund—An Introduction 238 Project Officer Training 239 Project Officer Training for Grants and Cooperative Agreements 239 ------- Contracts and Finance continued Regional Workshop in Contracts and IAG Administration 240 Strengthening the Audit Management Ability of EPA Managers 240 Superfund Response Agreements Training 241 ------- Contracts and Finance Administrative Procedures for Small Purchase Procurement This workshop, arranged by the Headquarters Ac- counting Operations Branch, shows participants how to expedite the small-purchases procurement from request to final payment. Topics include the Prompt Payment Act; blanket purchase agree- ments; receiving reports; government bills of lading; subscriptions, magazines and periodicals; and training courses. Length: 21/2 hours Target audience: Administrative officers and staff Sponsor/location: Headquarters Accounting Operations Branch; HQ Basic Procurement This course provides information and guidance on how to obtain needed office equipment, supplies, furniture, and miscellaneous services. Length: 1 hour Target audience: All EPA employees Sponsor/location: Regions 1, 2 Budget Process This course includes a description of appropria- tions, operating plans, allocation, and other criti- cal budget processes. It also Includes discussion of how moneys come to the region; how operating ------- 234 EPA Training Catalogue plans are developed; how allocations are made; flexibility for changes; tracking and account- ability; terminology such as PC&B, FIE, support. obligations, commitments, allowances, and the year-end process. Length: 2 hours Target audience: Managers, supervisors, program analysts, and secretaries inolved in the budget process Sponsor/location: Regions 1, 10 Contract Administration Training for Project Officers, Work Assignment Managers, and Delivery Order Officers This course is designed to provide EPA project of- ficers (POs), work assignment managers fWAMs), and delivery order officers (DOOs) with a better understanding of contract administration and their critical roles in this area. The course is presented through a combination of lecture, video presentation, and active student participation. It concludes with an open-book exam. This course provides an understanding of the duties and responsibilities of both the contractor and govern- ment during the life of a contract; equips the stu- dent with information on how to perform the duties of a PO, WAM, or DOO during the contract administration phase; ensures that the student understands the limits of his/her authority In these positions; and fosters knowledge, under- standing, and appreciation of the roles and authorities of other EPA personnel Involved In contract administration. Length: 3 days Target audience: All EPA personnel who are cur- rently serving, or will be assigned, as POs, WAMs, and/or DOOs on EPA contracts ------- Contracts and Finance 235 Sponsor/location: HQ Institute; all locations Contract Administration Training for Supervisors and Managers This course is designed for supervisors and managers to provide understanding of the con- tract administration process and the critical roles of EPA project officers, work assignment managers, and delivery order officers in this area. It will equip the supervisor with Information on the duties of these positions during the contract administration phase and ensure a better under- standing of the project officer certification program. Length: 1 day Target audience: Managers and supervisors Sponsor/location: HQ Institute; Regions 2, 3, 5, 9; Cincinnati Detecting and Preventing Fraud in EPA Programs and Contracts This course is designed to develop and enhance project managers' awareness of the nature and characteristics of fraud and abuse In EPA-funded projects and contracts. It will help prepare managers to know what fraud is; what conditions are conducive to encouraging, allowing, and hiding fraud; what are the responsibilities of managers for detecting and reporting fraud; and when, how, and to whom suspected incidences of fraud should be reported; what are the Indicators of fraud; and how to prevent the opportunities for fraud. Length: 1 day ------- 236 EPA Training Catalogue Target audience: Program and project managers and anyone involved in supervising and/or monitoring EPA funds Sponsor/location: HQ Institute; Office of the In- spector General Federal Managers' Financial Integrity Act (FMF1A) This briefing familiarizes participants with the re- quirements of the Federal Managers' Financial In- tegrity Act (FMFIA). FMFIA mandates the review of Agency accounting systems to verify that con- trols are in place and operating as intended to prevent waste, fraud, and abuse. Each program office is required to perform routine testing of its operations as part of its quality assurance process. Length: 2 hours Target audience: EPA managers and super- visors Sponsor/location: Region 5 Funds Certifying Officer Training This course covers all aspects of funds-control procedures at the allowance holder/responsibility center level. Topics include an overview of the Agency-level process, laws and policies, roles and responsibilities, manual procedures for keeping a document control register, and automated sys- tems for achieving funds control. Length: 2 days Target audience: All personnel who maintain document control registers and/or who certify funds availability for an allowance holder or responsibility center ------- Contracts and Finance 237 Sponsor/location; HQ Institute The Internal Audit Survey Process This course, developed jointly by members of the Northern Audit Division and Headquarters staff, reviews the purpose and process of making effec- tive internal audit surveys. A good audit begins with a good survey. The survey Is the auditor's road map; it helps the auditor determine what to audit or examine and what not to. The course covers: an overview of the audit process; planning and preparing the survey; conducting the survey; evaluating results; and reporting conclusions. The course includes lectures, video tapes, and a "real world" case exercise. Length: I day Target audience: Auditors and managers Sponsor/location: Office of the Inspector General Ordering Officers This course is for personnel with Level I contract- ing authority in accordance with the Contracts Management Manual, Chapter 8; that is, persons authorized to place call orders under BPAs, issue delivery orders under preestabllshed delivery- order-type contracts, use imprest funds, and/or use SF-44s. NOTE: This course is not for project officers or work assignment managers under level-of-eflbrt contracts. Length: 1 day Target audience: Ordering officers Sponsor/location: Cincinnati ------- 238 EPA Training Catalogue Personal Property Management This course is designed to provide participants with a basic understanding of personal property management regulations, policies, and proce- dures. It includes a detailed review for estab- lishing an accountable personal property area; delegations of authority; regulations; requisition review; justifications/statements of need; acquir- ing and disposing of unrequired/excess property; receiving; accountability; loans; contracts; grants; adjustments; inventory methods; inventory reconciliations; boards of survey; and special dis- posals. Length: 1/2 day Target audience: Any employee directly involved in personal property management Sponsor/location: HQ Institute; Region 9; Cin- cinnati Procurement under Superfund—An Introduction This course includes discussions on procurement planning, procurement types, Justification, and evaluation criteria; contract types, contract negotiations. Federal grant and procurement regulations, contract modifications, administra- tion, and monitoring. The course is directed to State audiences and does not meet Agency-wide requirements for project officer certification. Length: 3 days Target audience: State personnel involved in procurements under Superfund Sponsor/location: OSWER; Regions 1, 3, 4, 5, 9 ------- Contracts and Finance 239 Project Officer Training This training course is designed to provide par- ticipants with a better understanding of the procurement process and their critical role as part of the procurement team from initiation of through contract closeout. This course is required for personnel who serve as project officers, work assignment managers, or delivery order officers on EPA contracts, in accordance with Chapter 7 of the Contracts Management Manual. Length: 31/2-4 days Target audience: Required for project officers; recommended for work assignment managers, or delivery order officers Sponsor/location; All locations Project Officer Training for Grants and Cooperative Agreements This program is designed by the Grants Ad- ministration Division to provide participants with a better understanding of the assistance process and the project officer's critical role as part of the assistance team from inception of the process through closeout. At the completion of the course, participants should be better able to understand the assistance cycle and the responsibilities. duties, and authority of the project officer during the cycle; understand and appreciate the roles and authorities of others in the assistance process; and be better equipped with specific in- formation on how to perform the duties of a project officer. Length: 16 hours ------- 240 EPA Training Catalogue Target audience: Newly appointed POs for EPA grants and cooperative agreements and anyone who serves as PO for assistance agreements Sponsor/location: HQ Institute; Cincinnati Regional Workshop in Contracts and IAG Administration This course covers OWPE contract administration roles and responsibilities, work assignment processes (forms, plans), monthly progress reviews and cost reports, and quality assurance duties, using experts and consultants. Length: 2 days Target audience: Regional and headquarters work assignment managers and/or site managers (RPMs) Sponsor/location: OSWER Strengthening the Audit Management Ability of EPA Managers This training program covers the legal basis for audits, the acceptable methods for constructive exchange with the auditors, and effective ap- proaches available for implementing the auditor's recommendations. The training includes video tapes and background resource materials, as well as a separate 1-hour video tape for senior-level managers. Length: 4 hours Target audience: Supervisors, managers, execu- tives Sponsor/location: Region 9 ------- Contracts and Finance 241 Superfund Response Agreements Training This course offers an overview of cooperative agreements and is primarily intended for regional grants and financial management officials. The course will include discussion on the development and review of cooperative agreement applications and will also cover fiscal, program, and grants ad- ministration and management of cooperative agreements. Length: 2 days Target audience: Regional grants and financial management officials Sponsor/location: OSWER ------- COMPUTER/ADP ------- Table of Contents Computer/ADP Microcomputers/Word Processors 247 Basic Introductory Courses 247 Communications 247 Databases 248 Electronic Spreadsheets 248 Graphics 248 Word Processing 249 Minicomputer Courses 250 Mainframe Courses 251 Local Area Network (LAN) Courses 252 ------- Computer/ADP Microcomputers/Word Processors Basic Introductory Courses Introduction to ADP (NCC; RTF) Introduction to ADP for Managers (Region 1) Personal Computer Basics (HQ WIC; NCC; Regions 1, 2, 5, 6; Cincinnati, RTF) PCs for Executives (HQ Institute; NCC; Region 5) Laptops for Managers (Region 9) PC DOS (Region 9; RTP) Laser Printing (RTP) Communications E-Mail—An Introduction to Electronic Mail (Regions 1, 7, 9, 10; RTP) Electronic Mail—Advanced (Regions 7, 10; RTP) Introduction to PC Communications (Regions 1. 10) 3270-Type Communications for PCs and Telex Terminals (Region 9) High-Speed File Transfer (RTP) ------- 248 EPA Training Catalogue Databases Introduction to dBase HI (HQ WIC; NCC; Regions 1, 2, 5, 6, 9; Cincinnati, RTF) Intermediate dBASE III (Region 2) Advanced dBase HI (HQ WIC; NCC; Regions 5. 9) dBase III Lab (Region 9) dBase Labels (RTF) Introduction to dBase HI Plus (NCC; Regions 3, 4, 5.10) Electronic Spreadsheets Introduction to Lotus 1-2-3 (HQ WIC; NCC; Regions 1. 2, 3. 4, 5, 6, 9, 10; Cincinnati, RTF) Intermediate Lotus 1-2-3 (Region 2) Advanced Lotus 1-2-3 (HQ WIC; NCC; Regions 5, 6) Lotus 1-2-3 Macros (Region 9) Lotus Regression (RTF) Lotus 1-2-3 Lab (Region 9) Graphics PC Graphics—An Overview (Region 3) CHARTER—Introduction. Intermediate, Ad- vanced (Region 10) Presentation Graphics (Region 9) Autocad for Computer Graphics (Region 9) ------- Computer/ADP 249 AutoCad Version 9.0 Update (Region 9) Introduction to Freelance (NCC; RTF) Graphwriter (RTF) Word Processing Introduction to Lexitron (NCC; Regions 1, 3) Lexitron Advanced Word Processing (NCC) Lexitron Introduction for Managers (NCC) Lexitype (NCC; Regions 3. 6) Introduction to Word Perfect for Beginning PC Users (HQ WIC; NCC) Introduction to WordPerfect (HQ WIC; NCC; Regions 1.2) Word Processing (Region 5) Hands-On Basic Wang Training, Parts I and II (Region 10) Wang Basics on Video, Parts I and II (Region 10) Wang Networking/Printing Systems (Region 10) Wang Advanced Functions and Utilities (Region 10) Wang Glossary (Region 10) Wang Coordinator (Region 10) Wang Software Options (Region 10) Wang's Standard Editor vs. WP PLUS Editor (Region 10) ------- 250 EPA Training Catalogue WP PLUS—An Introduction to Wang's New OIS Editor (Region 10) WP PLUS—Intermediate (Region 10) WP PLUS—Advanced (Region 10) Wang Logon/WP Plus Access to Conference Room Schedule (Region 10) WordStar (NCC; Region 10) Mailmerge (RTP) WordStar 2000 for New Users (Region 9) WordStar 2000 Basics (Region 9) WordStar 2000 for Managers (Region 9) WordStar 2000 Intermediate (Region 9) WordStar 2000 Lab (Region 9) Multimate (NCC; Region 10) Introduction to Multimate Advantage II (Region 4) Multimate Advantage II—Workshop I (Region 4) Minicomputer Courses DEC/VAX Course 1 (NCC) DEC/VAX Course 2 (NCC) DEC/VAX Focus Application Development (NCC) DEC/VAX Focus Reporting (NCC) DR Graph (Region 3) (??) ------- Computer/ADP 251 Prime Orientation (NCC) Prime Text (NCC) Introduction to Prime 20/20 (NCC, Region 5) Introduction to Prime INFO (NCC) Advanced Prime INFO (NCC) Prime INFO-Versagraph (NCC) Prime INFO-Text (NCC) Prime WordMARC (NCC) Mainframe Courses Introduction to Focus (NCC; Region 2) Focus Application Development (HQ WIC; Region 5) Focus Reporting (HQ WIC; Region 5) Introduction to IBM ISPF/TSO/SDSF (Region 10) Writing Command Procedures (CLISTs) (NCC; Region 5) Introduction to TSO/ISPF for Programmers (NCC; Region 5) TSO for Non-Full-Screen Users (NCC; Region 5) TSO for Full-Screen Users (NCC; Region 5) Introduction to IBM Job Control Language (NCC; Region 5) ISPF for IBM Users (NCC; Region 5) ------- 252 EPA Training Catalogue ISPF Dialog Manager (HQ WIC; NCC; Regions 3,5) Introduction to IBM Full-Screen Processing (HQ WIC; NCC; Regions 3, 5) Intermediate IBM Full-Screen Processing (HQ WIC; NCC) Advanced IBM Full-Screen Processing (NCC; Region 5) Introduction to the Logical Mainframe (NCC; Region 2) Introduction to RACF (NCC) Introduction to Tell-A-Graf (NCC) ADABAS: Introduction to Natural Programming (HQWIC) ADABAS: Natural 2 Conversion Workshop (HQ WIC) Local Area Network (LAN) Courses LAN Administrator Course (HQ WIC) Executive Management Overview (HQ WIC) Basic LAN User (HQ WIC) ------- SELF-INSTRUCTION, CORRESPONDENCE, SLIDE-TAPE COURSES ------- Table of Contents Self-Instruction, Correspondence, and Slide-Tape Courses Science and Technology—Air and Radiation 259 Air Pollution Control Orientation Course (3rd Edition) 259 Air Pollution Control Systems for Selected Industries 259 Ambient Air Monitoring—An Introduction (2nd Edition) 260 Baghouse Plan Review 260 Basic Air Pollution Meteorology 260 Boiler Operation—An Introduction 261 Controlling VOC Emissions from Leaking Process Equipment 261 Diagnosing Vegetation Injury Caused by Air Pollution 262 Dispersion Modeling—An Introduction 262 Effective Stack Height/Plume Rise 262 Electrostatic Precipitator Plan Review 263 Fundamentals of Effective Permit Drafting and Analysis 263 General Quality Assurance Considerations for Ambient Air Monitoring 264 Hazardous Waste Calculations 264 ------- Self-Instruction, Correspondence, and Slide-Tape Courses continued Science and Technology—Air and Radiation continued Measuring the Emission of Organic Compounds to the Atmosphere 264 New Source Performance Standards: Surface Coating Operations 265 Problem Workbook for Control of Gaseous and Partlculate Emissions 265 Quality Assurance for Source Emission Measurements 266 Reference and Automated Equivalent Measurement Methods for Ambient Air Monitoring 266 Site Selection for Monitoring of Photochemical Pollutants and CO In Ambient Air 267 Site Selection for Monitoring of SO2 and TSP in Ambient Air 267 Source Receptor Modeling—An Introduction 267 Source Sampling Programs for Programmable Calculators—EPA Reference Methods 2 through 5 268 Transmissometer Systems—Operation and Maintenance 268 Wet Scrubber Plan Review 269 Science and Technology—Cross-Media 269 Environmental Statistics—An Introduction 269 ------- Self-Instruction, Correspondence, and Slide-Tape Courses continued Science and Technology—Quality Assurance/Quality Control 270 Chaln-of-Custody Procedures for Samples and Data 270 Science and Technology—Solid and Hazardous Wastes 271 Construction of RCRA Groundwater Monitoring Wells 271 Science and Technology—Water and Groundwater 271 Construction of RCRA Groundwater Monitoring Wells 271 Field Techniques for Characterization of Groundwater Hydrologic Environments 271 Modeling To Determine the Aquifer Area Contributing Water to Production Wells—Recharge Area Modeling Concepts 272 Operation of Wastewater Treatment Plants 272 Legal, Regulatory, and Enforcement 273 Baseline Source Inspection Techniques—An Introduction 273 Controlling VOC Emissions from Leaking Process Equipment 274 Inspection Procedures for Organic Solvent Metal Cleaning (Degreasing) Operations 274 Laboratory Compliance with RCRA 274 ------- Self-Instruction, Correspondence, and Slide-Tape Courses continued Overview of PSD Regulations 275 Project Planning and Management of Geohydrologic Investigations 275 ------- Self-Instruction, Correspondence, and Slide-Tape Courses Science and Technology—Air and Radiation Air Pollution Control Orientation Course (3rd Edition) This self-instructional course provides broad coverage of air pollution and its control. The in- structional materials consist of audio cassette tapes and printed booklets. Length: 30 hours Target audience: New employees in governmen- tal air pollution control agencies. The course may also be useful for others seeking a general knowledge of the air pollution field. Sponsor/location: APTI Air Pollution Control Systems for Selected Industries This course is an introduction to the fundamental operating characteristics of particulate and gaseous pollutant emission control systems. It reviews physical, chemical, and engineering prin- ciples of control devices and the application of control systems to several types of industrial processes. Length: 40 hours Target audience: Interested EPA technical staff Sponsor/location: APTI ------- 260 EPA Training Catalogue Ambient Air Monitoring—An Introduction (2nd Edition) This correspondence course covers ambient air quality monitoring. It introduces terms used in air monitoring and presents practical information about the monitoring process. Theoretical monitoring concepts are also described. Length: 50 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Baghouse Plan Review This self-instructional course focuses on review procedures for baghouse devices used to reduce particulate air pollution from industrial sources. Length: 20 hours Target audience: Engineers and other technical personnel responsible for reviewing baghouse plans Sponsor/location: APTI Basic Air Pollution Meteorology This self-instructional course uses slide/tape presentations, text materials, and reading assign- ments to present basic meteorology, meteorologi- cal effects on air pollution, meteorological instrumentation, air quality modeling, and regulatory programs requiring a knowledge of meteorology. Length: 25 hours Target audience: Interested EPA technical staff ------- Self-Instruction, Correspondence, and Slide-Tape Courses 261 Sponsor/location: APTI Boiler Operation—An Introduction This self-Instructional course presents an Intro- duction to the operation of boilers. This will be the first in a series of four (or five) courses on inspect- ing and/or operating different types of boilers— small-package boilers, commercial boilers, industrial boilers, and utility boilers. The series will be designed to use many existing and soon-to- be-published EPA documents. The student com- pleting this course may choose any of the remaining courses In the series that are ap- propriate to his or her background and/or inter- est. Length: 20 hours Target audience: Engineers and other technical personnel responsible for inspecting boilers Sponsor/location: APTI Controlling VOC Emissions from Leaking Process Equipment This self-instructional course reviews in detail the sources of fugitive VOC emissions and the proce- dures and equipment used to detect leaks. Length: 20 hours Target audience; Technical staff involved in monitoring industries for VOC emissions from leaking process equipment Sponsor/location: APTI ------- 262 EPA Training Catalogue Diagnosing Vegetation Injury Caused by Air Pollution This self-instructional course provides basic training in procedures helpful in identifying and verifying injury to plants caused by air pollutants. Types of vegetation known to be sensitive to cer- tain pollutants and the means of identifying or ex- cluding alternative pollutant symptoms are covered. The course consists of 35-mm slides, booklets, audio cassette tapes, and quizzes with answers at the end of each unit. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location; APT! Dispersion Modeling—An Introduction This self-instructional course uses slide-tape presentations, text materials, and reading assign- ments as instructional formats. The course presents general concepts of air quality point source models and specific, detailed considera- tions of individual point source models. Models and their use in determining air pollution ground- level concentrations will be put into proper perspective by examining two case studies. Length: 35 hours Target audience: Interested EPA technical staff Sponsor/location: APT! Effective Stack Height/Plume Rise This self-instructional package consists of three exercises. Exercise 1 is made up of a narrated slide series and an APTI article, both entitled "Ef- fective Stack Height." Exercise 2 is made up of the ------- Self-Instruction. Correspondence, and Slide-Tape Courses 263 text "Plume Rise" and an audio tape presentation by Dr. Gary A. Briggs, with accompanying lecture notes in the work manual. Exercise 3 contains a summary of Dr. Briggs1 latest analyses and the current EPA calculation procedures. Problem sets conclude each exercise, Length: 10 hours Target audience: Air pollution control agency personnel responsible for making or reviewing plume estimates for elevated air pollutant sources Sponsor/location: APTI Electrostatic Precipitator Plan Review This self-instructional course focuses on review procedures for electrostatic precipitators (ESPs) used to reduce particulate emissions from in- dustrial sources. Length: 20 hours Target audience: Engineers and other technical personnel responsible for reviewing ESP plans Sponsor/location; APTI Fundamentals of Effective Permit Drafting and Analysis. This self-instructional course provides Informa- tion on the major national air pollution source permitting programs. It was designed to provide technical training in methods of effective and effi- cient review, analysis, and drafting of construc- tion and operating permits. Length: 40 hours Target audience: Personnel involved In permit operations; inspection personnel ------- 264 EPA Training Catalogue Sponsor/location: APTI General Quality Assurance Considerations for Ambient Air Monitoring This correspondence course presents general quality assurance considerations for ambient air monitoring. Major topics include quality as- surance for air quality monitoring systems and SLAMS and PSD air monitoring networks, and performance and system auditing. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Hazardous Waste Calculations This course requires access to an IBM PC/AT or compatible computer. A computer disk containing the program for calculating the combustion properties of hazardous waste is provided. The student, with the aid of the computer, will make determinations of percent excess air, flue gas volume, combustion-chamber design characteris- tics, etc. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Measuring the Emission of Organic Compounds to the Atmosphere This course is an advanced self-instructional study program designed to develop comprehen- sive knowledge in source measurement for volatile organic air pollutants.lt presents a review of ------- Self-Instruction. Correspondence, and Slide-Tape Courses 265 regulations affecting the emissions of organic compounds from industrial sources, a review of gas chromatography used for organic analysis, and detailed discussions of EPA sampling and analysis techniques for organic compounds. Part I of the course covers review material; Part II covers the individual EPA methods. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI New Source Performance Standards: Surface Coating Operations This series of three slide-tape programs and one study guide familiarizes the student with surface- coating operations and the applicable New Source Performance Standards. Topics covered include typical processes, VOC emissions and control techniques, standards of performance, and per- formance tests. Titles in the series are: Coll Coat- ing; Metal Furniture; Large Appliances; and Calculations for Selected Coating Operations. Length: 2 1/2 hours Target audience: Interested EPA technical staff Sponsor/location: APT! Problem Workbook for Control of Gaseous and Particulate Emissions This self-instructional problems workbook con- tains three parts: a glossary of common terms with explanations; a units operations section con- taining the basic principles of chemistry, physics, and thermodynamics that are required In air pol- ------- 266 EPA Training Catalogue lution control equipment calculations; and a problem section with solutions. Length: 50 hours Target audience: Engineers and other technical personnel responsible for making and reviewing calculations concerning air pollution control equipment Sponsor/location: APTI Quality Assurance for Source Emission Measurements This correspondence course covers quality as- surance procedures for EPA manual source measurement methods 1 through 8. The course reviews, in detail, essentials of equipment calibra- tion, proper testing methods, proper use of stand- ardized testing forms, and EPA data tolerances. Length: 35 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Reference and Automated Equivalent Measurement Methods for Ambient Air Monitoring This correspondence course covers in detail EPA- deslgnated reference and equivalent measure- ment methods for ambient air quality monitoring. Automated nonmethane organic compound analyzers are also discussed. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI ------- Self-Instruction. Correspondence, and Slide-Tape Courses 267 Site Selection for Monitoring of Photochemical Pollutants and CO in Ambient Air This correspondence course covers the siting of ambient monitors for CO, nonmethane hydrocar- bons, NO, NO2. and ozone. The course presents general concepts of ambient monitor site selection and specific, detailed considerations and proce- dures for selecting CO, nonmethane hydrocar- bons, NO, NO2, and ozone ambient monitoring sites. Length: 35 hours Target audience: Interested EPA technical staff Sponsor/location: APT! Site Selection for Monitoring of SO2 and TSP in Ambient Air This correspondence course covers the siting of ambient SO2 and TSP monitors. The course presents general concepts of ambient monitor site selection and specific, detailed considerations and procedures for selecting SO2 and TSP ambient monitoring sites. Length: 35 hours Target audience: Interested EPA technical staff Sponsor/location: APT! Source Receptor Modeling—An Introduction This course uses slide/tape presentations and reading assignments to present receptor models and their application to aerosol source apportion- ment. Receptor models are a group of quantitative source impact-assessment techniques that are ------- 268 EPA Training Catalogue based on the chemical and physical measure- ments of the aerosol at the receptor. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Source Sampling Programs for Programmable Calculators—EPA Reference Methods 2 through 5 This course provides examples of source sampling calculator programs developed for the Texas In- struments TI-59 calculators. The course presents program listings; instructions for using the programs; and example problems. Two types of programs are presented—one for field calcula- tions, the other for report calculations. The programs are intended to serve as guides for developing the user's own programs, but they can be used "as is" in sampling studies conducted for stationary sources. Additional programs for other hand-held programmable calculators and microcomputers may be developed in the future. Length: 15 hours Target audience: Interested EPA technical staff Sponsor/location; APT! Transmissometer Systems—Operation and Maintenance This course is an advanced self-instructional study program designed to develop a working knowledge of transmissometer systems. It presents detailed operating characteristics of commercially available transmissometers and the common maintenance techniques used to provide for continuing operation. A comprehensive dis- cussion of regulatory specifications in terms of in- ------- Self-Instruction. Correspondence, and Slide-Tape Courses 269 strument design, installation, and performance testing addresses both existing regulatory programs and the implications of pending specifications. Length: 30 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Wet Scrubber Plan Review This self-instructional course focuses on review procedures for wet scrubbers used to reduce par- ticulate and gaseous emissions from Industrial sources. Length: 40 hours Target audience: Engineers and other technical personnel responsible for reviewing plan for the installation of wet scrubbers Sponsor/location: APTI Science and Technology—Cross-Media Environmental Statistics—An Introduction This self-instructional package introduces the basic concepts of statistical analysis. It was designed for students with little formal education in statistics who must apply statistical techniques to analysis of environmental data. It also serves as a review and prerequisite for the advanced course 426, Statistical Methods for Air Pollution Data. The package is in seven modules and Includes workbook, 35-mm slides, and audio cassette tapes. ------- 270 EPA Training Catalogue Length: 70 hours Target audience: Interested EPA technical staff Sponsor/location: APTI Science and Technology—Quality Assurance/Quality Control Chain-o(-Custody Procedures for Samples and Data This two-part slide-tape presentation covers proper procedures for documenting the posses- sion or custody of samples and data. Part A defines chain of custody, presents a rationale for maintaining proper chain-of-custody documenta- tion, and delineates correct chain-of-custody pro- cedures for both samples and data. Part B presents a model chain-of-custody procedure for a hypothetical measurement project in which manual sampling takes place at one location and the samples are analyzed at another. The student sees the entire procedure, from preliminary opera- tions through preparation and storage of the final data. Length: 1 day Target Audience: Interested EPA technical staff Sponsor/location: APTI ------- Self-Instruction. Correspondence, and Slide-Tape Courses 271 Science and Technology—Solid and Hazardous Wastes Construction of RCRA Groundwater Monitoring Wells This video reviews the installation of a RCRA monitoring well in accordance with the EPA guidance. "RCRA Groundwater Monitoring Tech- nical Enforcement Guidance Document."The tape also includes information about purging and sam- pling equipment. Each EPA region has a copy of the tape, as does headquarters in Washington, D.C. Length: 12 minutes Target audience: RCRA enforcement personnel and permit writers involved with groundwater monitoring Sponsor/location; OSWER Science and Technology—Water Construction of RCRA Groundwater Monitoring Wells See description under Science and Technology, Solid and Hazardous Waste. Field Techniques for Characterization of Groundwater Hydro-logic Environments This self-study course includes videotaped presentations and associated technical articles that describe selected field methods used to characterize the geology and hydrology of aquifers and the physical and chemical quality of groundwater. The materials are intended to ------- 272 EPA Training Catalogue familiarize staff who scope, manage, or evaluate the products of geohydrologic Investigations with a variety of field investigative techniques, their uses and limitations. The tapes cover a range of topics and may be viewed separately or together. Length: 12 hours Target audience: EPA staff who possess a general understanding of hydrologic terms and concepts Sponsor/location: Region 1 Modeling To Determine the Aquifer Area Contributing Water to Production Wells Recharge Area Modeling Concepts These videotaped presentations for self-study describe groundwater hydrologic concepts and analytical and numerical methods used to describe groundwater flow to pumping wells. They are intended to provide a self-study training op- portunity to familiarize staff who manage projects or programs that require evaluation of groundwater resource allocations, groundwater resource assessment, aquifer contamination and restoration. The tapes cover a range of topics and may be viewed separately or together. Length: 5 hours Target audience: EPA staff who manage projects or programs concerned with groundwater use. protection, contamination, and restoration Sponsor/location: Region 1 Operation of Wastewater Treatment Plants This detailed correspondence course covers all aspects of the operation of municipal wastewater ------- Self-Instruction, Correspondence, and Slide-Tape Courses 273 treatment facilities, such as unit processes, main- tenance, and plant safety. It Is designed for was- tewater treatment plant operators and Is valuable to professionals Involved with wastewater treat- ment. It will provide EPA personnel with an excel- lent understanding of operation and maintenance of municipal wastewater treatment facilities. Length; 2 1-hour sessions each month for 6 months plus periodic field trips to wastewater treatment plants Target audience: Environmental engineers, scientists, and others Interested In municipal wastewater treatment Sponsor/location: Region 1 Legal, Regulatory, and Enforcement Baseline Source Inspection Techniques—An Introduction This self-Instructional course covers the basics of the baseline inspection techniques for air pollu- tion control equipment. This technique is based on the use of site-specific data to evaluate shifts In operating conditions. Most major types of air pollution control devices and auxiliary systems are covered. Inspection procedures, data collec- tion, data recording, and interpretation are ex- plained. Review problems and questions are presented. Length: 88 hours Target audience: Air pollution field Inspectors and Industrial air pollution control equipment operators Sponsor/location: APTI ------- 274 EPA Training Catalogue Controlling VOC Emissions from Leaking Process Equipment This self-instructional course reviews in detail the sources of fugitive VOC emissions and the proce- dures and equipment used to detect leaks. Length: 20 hours Target audience: Technical staff involved in monitoring industries for VOC emissions from leaking process equipment Sponsor/location: APT! Inspection Procedures for Organic Solvent Metal Cleaning (Degreasing) Operations This correspondence course deals with inspection procedures for degreasing operations. It reviews in detail the inspection and VOC source-testing pro- cedures for degreasers. Length: 20 hours Target audience: Interested EPA technical staff Sponsor/location: APT! Laboratory Compliance with RCRA This video describes how Federal hazardous waste rules apply to laboratory staff and conveys the im- portance of working with the waste control officer who is responsible for managing the actual recy- cling, transportation, treatment, storage, and/or disposal. Length: 22 minutes Target audience: Lab personnel whose primary duties are analysis or research ------- Self-Instruction. Correspondence, and Slide-Tape Courses 275 Sponsor/location; OSWER Overview of PSD Regulations This self-instructional course provides a com- prehensive overview of regulations governing the prevention of significant deterioration (PSD) of air quality. The course includes five slide/tape presentations and six flipbook/tape presentations covering applicability determination, best avail- able control technology (BACT) analysis, air quality analysis, additional impacts analysis, and agency review. Also included are a copy of the Workshop Manual used in EPA's 1980 PSD workshops; a copy of Title I, Part C of the Clean Air Act (as amended August 1977), and the EPA PSD regulations as of July 1981. Length: 15 hours Target audience: Interested EPA staff Sponsor/location: APT! Management Development Project Planning and Management of Geohydrologic Investigations These videotaped presentations for self-study describe hydrologic study planning, consult-and- select processes, and project management. They are intended to provide a self-study training op- portunity to familiarize staff who scope, manage, and evaluate hydrologic studies with project plan- ning and management processes. The videotapes cover a range of topics and may be viewed separately or together. Length: 5 hours ------- 276 EPA Training Catalogue Target audience: EPA staff who manage projects that have hydrologic study components Sponsor/location: Region 1 ------- APPENDIXES ------- Appendix A Headquarters Library Videotape Supplement (May 1988) The following are examples of titles that are available at the Headquarters library. Check listings in your location to see what titles are available to you. Our Hidden National Product Radiation Curing Seminar Effects of Increases in Atmospheric Carbon Dioxide Risky Business The Toxic Substances Control Act Freedom of Information Act, Training Freedom of Information Act, Training Asbestos Mobile Unit Highlights from: Emergency Planning for Potable Water Supplies Highlights from: Emergency Planning for Potable Water Supplies What You Don't Know Can Hurt You Groundwater Pollution Lead in Drinking Water (Film Transfer) 1979 (2 tapes) 23 Mar 85 (VidCon/Sigma-DOE) 16 Sept 85 (Northwestern University) 1985 (2 parts) (Dupont Company) 1986 (2 parts, Darner) June 1986 (Personnel Records/Agency Records and Fee Waivers, Huff) June 1986 (Mini-doc) Sept 1986 (2 parts. 1st day) 30 Oct 85 (Edited) 29 Sept 86 (2 parts. 2nd day) 31 Oct 85 (Edited) 29 Sept 86 (4 tapes) 22 Oct 86 (Judy Campbell-Bird) (C-SPAN) 24 Oct 86 (Off-Air-News Excerpts) 06 Nov 86 ------- 280 EPA Training Catalogue The Toxic Swat Team (National Geographic) Lead In Drinking Water and Poisoned River (MacNeil/Lehrer) Lead in Drinking Water and Waste Taste Test Emergency Exercise Are You Swimming in a Sewer The Dirtiest River EPA's FY 1988 Budget Toxic Waste and the Environment The Hole in the Sky Reducing Radon in Structures: Radon Occurrence and Health Effects Reducing Radon in Structures: Overview of the Mitigation Process Reducing Radon in Structures: Screening and Follow-up Measurements (2 parts) Reducing Radon in Structures: Indoor Radon Mitigation Methods (2 parts) Reducing Radon in Structures: Domestic Water, Radon Measurement and Control Reducing Radon in Structures: Performance Assessment Radon Protection in New Construction Protecting Worker Health Case Study (CBS-TV News) (4 tapes) (NOVA) (CBS) (Press Conference) (Dr. Porter) (C-SPAN) (NOVA) 09 Nov 86 12 Nov 86 20 Nov 86 11 Dec 86 02 Dec 86 28 Dec 86 05 Jan 87 14 Feb 87 24 Feb 87 27 Jan 87 27 Jan 87 28 Jan 87 28 Jan 87 03 Feb 87 29 Jan 87 Asian Cockroach (ABC-TV) 18 Mar 87 ------- Appendix A 281 A Deadly Secret (ABC-TV) 26 Mar 87 Flight Plans: Asian Cockroach (NBC-TV) 27 Mar 87 The Power of Excellence: The Forgotten Customer (Video Pub. House) 24 Apr 87 Garbage: In Search of a Dumping Ground (ABC-TV) 07 May 87 Garbage: Voyage of a Barge (ABC-TV) 07 May 87 Public Service Recognition 07 May 87 Garbage Barge: Raw Footage of EPA and Coast Guard Inspection 07 May 87 New Superfund: What It Is, How It Works (6 parts) 06 Mar 87 La Cucaracha: Cockroaches Alf TV Show/Alien Production (NBC-TV) 04 May 87 Garbage Crisis Multimedia (Donahue Show) 27 May 87 Municipal Waste Hearing (C-SPAN) 05 June 87 Title III: Emergency Planning and Community Right-to-Know (3 parts) 25 June 87 News Excerpts on Pesticides (ABC/NBC News) 23/24 June 87 EPA Senior Executive Forum (Lee Thomas) (8 parts) 24 Feb 87 Interview with Lee Thomas on International Environmental Issues (WORLDNET) 09 July 87 Press Conference on Volatile Organic Compounds with Lee Thomas (2 parts) 22 July 87 Press Conference on Chlordane with Jack Moore 11 Aug 87 News Excerpts on Chlordane (ABC/CBS/WTTG) 11/12 Aug 87 ------- 282 EPA Training Catalogue The Dangers of the Pesticide Chlordane Our Land: Endangered Chemical Emergency Preparedness Program: Title III State Revolving Fund: Training Course Press Conference on Dioxin in the Paper Industry Off-Air-News Excerpts Superfund Implementation Hearing Hearing on Acid Rain Clean Air Act Hearing with Lee Thomas Asbestos in School: Congressional Hearing Acid Rain Hearing: House Energy and Commerce Subcommittee Acid Rain Hearing: U.S.-Canadian Relations CFC Film: Make a Dream Come True CFC Film: Someone Needs You Ralph Nader Speech from EPA Theater EPA Day Care Center Opening Interview with Sheldon Meyers on Radon Gas Acid Rain Press Conference (CBS-West 57th) (8 parts) (ABC Special Assignment) (5 parts) (5 parts) (CBS/ABC/NBC/CNN) (C-SPAN) (C-SPAN) (2 parts) (C-SPAN) (C-SPAN) (C-SPAN) (C-SPAN) (1987 Campaign) (1988 Campaign) (2 parts) (WTTG-TV) (CBS News Nightwatch) (5 parts) 15Aug87 24Aug-03Sept87 25 Jun 87 18 Aug 87 24 Sept 87 02-28 Sept 87 29 Apr 87 22 Apr 87 22 July 87 03 Aug 87 02 Oct 87 08 Oct 87 16 Oct 86 12 Oct 87 16 July 87 09 Aug 87 02 Sept 87 17 Sept 87 ------- Appendix A RCRA/CERCIA Integration: Video Conference Off-Air-News Excerpts Mini-docs Off-Air-News Excerpts Economic Case for the Environment with Dr. John Galbraith THIS OLD HOUSE: Asbestos Removal Press Conference on the Ozone Layer with Lee Thomas (3 parts) fWRC/CBS/ABC/NBC/WJLA) (ABC-TV/Good Morning America) (PBS-TV) Asbestos Related Deaths in Manville. N.J. (CBS-TV/West 57th) Hartz Blockade Flea Spray is Killing Our Pets Off-Air-News Excerpts Lead and Your Drinking Water Contracting with EPA for Superfund Removal Cleanups Crack and Crevice Treatment for Cockroach Management America's Wetlands Wildlife, Wetlands and You The Duck Story Off-Air-News Excerpts Off-Air-News Excerpts on Pennsylvania Oil Spill ABC-TV (20/20) (NBC/CBS/ABC/CNN-TV News) 30 Second PSA/Supermarket Scene (5 parts) (D.O.I.) (Film Transfer) Fish & Wildlife Service (CBS-TV News) (CBS/ABC/NBC/WRC/WUSA-TV) 283 06 Oct 87 05-16 Oct 87 Unknown 03 Nov 87 12 Nov 87 14 Nov 87 17 Nov 87 21 Nov 87 27 Nov 87 17 Nov-01 Dec 87 1987 12 May 87 Dec 87 13 Jul 87 02-23 Dec 87 ------- 284 EPA Training Catalogue For Your Family's Sake: Drinking Water (CBN-Cable TV Special) Failure of the Environmental Effort with Barry Commoner EPA's 3rd Annual Dr. Martin Luther King Jr. Celebration Off-Air-News Excerpts on Fuel Spill in Pennsylvania Off-Air-News Excerpts on Drinking water and Acid Rain Off-Air-News Excerpts on Radon Gas Does It Have To Be This Way? with Tim Conway Water Follies Mount Trashmore Water EPA's Youth Awards R.F.I. Training: Soil Gas Monitoring with Dr. Thomas Spittler Sediment Criteria Briefing with Chris Zarba Administrative Enforcement with Walter Mugden Deputy Regional Counsel, N.Y. EPA's Criminal Investigation with Jim Moore Regional Counsel, Seattle (ABC/CNN/CBS-TV News) (CNN/CBS/WUSA-TV News) (NBC/WRC/CBS/WJLA-TV News) (Transfer-Film #107-032) (Transfer-Film #107-088) (Transfer-Film #107-087) (Transfer-Film #107-083) (2 parts) 08 Jan 88 12 Jan 88 15 Jan 88 06-07 Jan 88 05-O7 Jan 88 04 Jan-04 Feb 88 1975 1976 1976 1976 1987 Aug87 1987 20 Mar 87 22 Apr 87 ------- Appendix A 285 Civil Judicial Enforcement with David Ullrick Regional Counsel, Chicago FY 1989 Budget There Ought to be a Law Three Waste Water Treatment Titles: 001251 to 001253 Also Sand Filter Technology Small-Diameter Effluent Sewers Planning Waste Water Facilities for Small Communities Interview with Dr. John A. Hernandez EPA Deputy Administrator People and Toxics CFC and the Ozone Layer: Should CFC Be Banned? with Rafe Pomerance and Kevin Fay Overview of the U.S. EPA Overview of the U.S. EPA for New Employees New Trial Lawyers with John Hohn and Ron McCallum Chemical Pollution in Louisiana Proposal to Cut Back CFC Production to Protect the Ozone Layer with Lee Thomas. EPA Administrator Press Conference (Public Service Announcement) (Izaak Walton League Make Peace with Nature) (2 parts) (WNHT-TV Call-in) CNN-TV (Sonja-Live in L.A.) (For release to the public) Fox Broadcasting (Current Affairs) Press Conference 23 Jul 87 18 Feb 88 Feb88 22 Dec 86 01 Mar 82 26 Apr 79 09 Oct 87 15 Jan 87 1987 1987 06 Jan 88 01 Dec 87 ------- 286 EPA Training Catalogue Asbestos in Public Buildings: EPA Study and Recommendation to Congress with John Moore Asbestos in Public Buildings: EPA Study and Recommendation to Congress with David Kling, HHAB The Crisis of Failing Bureaucracies with Michael McCloskey, Chairman Sierra Club Radon Watch: Radon Survival Course Energy or the Environment: Must We Choose? Off-Air-News Excerpts Much Ado About Nothing with Bruce Ames, Cancer Researcher Tempest Over Trash and the Ozone Layer Problem Aids in the Workplace with Hector Suarez EPA, N.C. Depletion of the Ozone Layer and Acid Rain Poison and the Pentagon Complying with the Asbestos Hazard Emergency Response Act The Reagan Legacy with Chris DeMuth President, American Enterprise Institute Not a Drop to Drink Conserving America: The Rivers Press Conference Press Briefing (2parts) (WJLA-TV/Washington, D.C.) 29 Feb 88 29 Feb 88 23 Feb 88 12 Mar 88 (WJLA-TV/Washington, D.C.) 13 Mar 88 (WJLA/CBS/ABC/NBC/WRC-TV News) 23 Feb-24 Mar 81 ABC (20/20) PBS-TV/McNeil-Lehrer PBS/WETA-TV (World Beat) PBS/WETA-TV (Frontline) (AHERA) (An EPA Teleconference) Source: C.F. Industries, Inc. (WETA-TV/ Channel 22) 18 Mar 88 25 Mar 88 01 Apr 8 02 Apr 88 05 Apr 88 13 Apr'88 14 Apr 88 Apr 88 04 May 88 ------- Appendix B Listing of Courses by Location/Sponsor Region 1 Administrative Forms Preparation ADP for Managers—An Introduction Advocacy/Oral Presentation Seminar Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites Asbestos Removals in the Home: What You Need To Know CERCLA Orientation Community Relations in Superfund: Concepts and Skills Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Correspondence Formats and Procedures dBase III—An Introduction E-Mail—Introduction to Electronic Mail Effective Public Relations Environmental Risk Assessment ------- 288 EPA Training Catalogue EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar Field Instrumentation for Determination of Volatile Organic Chemicals In the Environment Field Techniques for Characterization of Groundwater Hydrologic Environments Field Techniques for the Characterization of Groundwater Hydrologic Environments First Aid and CPR Training Framework for Supervision Freedom of Information Act Training Geophysical Techniques for Finding Burled Waste: Techniques and Basic Theory Giardiasis—Waterborne Grammar of Clarity: Writing for Clericals, En- gineers, and Administrative Staff Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Human Resources/Affirmative Action Needs As- sessment Workshop: Communicating Across Gender, Race, and Culture in the Workplace Incident Mitigation and Treatment Methods ------- Appendix B—Listing of Courses by Location/Sponsor 289 Introduction to Groundwater Investigations Keys to Managerial Excellence Lexitron—An Introduction Lotus 1-2-3—An Introduction Lunchtlme Training Video Series Management of Construction in the Superfund Program Modeling To Determine the Aquifer Area Con- tributing to Production Wells—Recharge Area Modeling Concepts Negotiation Skills for Attorneys New Employee Orientation New Sources Review/Prevention of Significant Deterioration Permitting Regulations for the Construction of New Sources and Modifications of Sources of Air Pollution 1986 Risk Assessment Guidelines Core Briefing Operation of Wastewater Treatment Plants Operation of Wastewater Treatment Plants PC Communicationns—An Introduction Personal Computer Basics Personnel Protection and Safety Procurement under Superfund Project Officer Training ------- 290 EPA Training Catalogue Project Planning and Management of Geohydrologic Investigations Publishing and Presenting Technical Articles and Material Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Safety Refresher Training Course Sampling for Hazardous Materials Solvent Waste Reduction Alternatives Speechcraft Supervision (Zenger-Miller) Telephone Training Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) WordPerfect—An Introduction Working (Zenger-Miller) Region 2 Administrative Forms Preparation Air Surveillance for Hazardous Materials ------- Appendix B—Listing of Courses by Location/Sponsor 291 Alternate Treatment Technologies for Superfund Waste Sites Basic Groundwater Concepts Cardio-Pulmonary Resuscitation (CPR) CERCLA Orientation Clear Business Writing Compliance Strategy for Underground Storage Tanks Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Correspondence Formats and Procedures Criminal Enforcement dBase III—An Introduction dBase III—Intermediate Dynamics of Team Work Effective Briefing and Presentation Skills Effective Job Interviewing Skills Effective Listening and Memory Development Effective People Skills Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest ------- 292 EPA Training Catalogue Expert Witness Seminar Financial Planning Seminar First Aid and CPR Training First Aid in the Home and Office Focus—An Introduction Framework for Supervision Freedom of Information Act Training Groundwater Management Modeling Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Response for First Responders Hazardous Waste Landfill Design How To Prepare the SF-182 Initial Health and Safety Certification Training Integrated Risk Information System (IRIS) Interview Skills Workshop for Recruiters Interview Techniques Introduction to Remedial Design Schedule Management Keys to Managerial Excellence Logical Mainframe—An Introduction Lotus 1-2-3—An Introduction ------- Appendix B—Listing of Courses by Location/Sponsor 293 Lotus 1-2-3—Intermediate Managing Diversity New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Orientation to Quality Assurance Management OSC/RPM Basic Skills Personal Computer Basics Personnel Protection and Safety Prevention of Sexual Harassment Project Officer Training RCRA Facilities Investigation Guidance Training RCRA Orientation Training for Permitting/Enfor- cement Personnel Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Sampling for Hazardous Materials SF-171 Preparation Workshop SpeechCraft Stress Management ------- 294 EPA Training Catalogue Supervision (Zenger-Mlller) Technical Writing Telephone Training Time Management Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) WordPerfect—An Introduction Region 3 Accelerated Reading Acid Rain: An Overview Administrative Forms Preparation Air Surveillance for Hazardous Materials Air Toxics Basic Environmental Toxicology CERCLA Orientation Congressional Briefing Conference for Profes- sionals Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers ------- Appendix B—Listing of Courses by Location/Sponsor 295 Contract Administration Training for Super- visors and Managers Corrective Action: Technologies and Alternatives Correspondence Formats and Procedures CPR and Emergency-Response First Aid dBase III Plus—An Introduction DR Graph Effective Briefing and Presentation Skills Effective Job Interviewing Skills Effective Writing for Professionals Environmental Risk Assessment Environmental Studies Program EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar Fear of Success First Aid and CPR Training First Aid In the Home and Office Framework of Supervision Freedom of Information Act Training Grammar and Punctuation Groundwater Investigations—An Introduction ------- 296 EPA Training Catalogue Groundwater Orientation and Groundwater Protection Strategy Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Contingency Planning Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Healthy Back Human Side of Congressional Affairs Hydrogeology—An Introduction IBM Full-Screen Processing—An Introduction Incident Mitigation and Treatment Methods Integrated Risk Information System (IRIS) ISPF Dialog Manager Keys to Managerial Excellence Lexitron—An Introduction Lexitype Lotus 1-2-3—An Introduction Management Development for Secretaries Managing Office Relationships Mechanisms of Carcinogens Merit Promotion and Preparing an SF-171 ------- Appendix B—Listing of Courses by Location/Sponsor 297 New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar OSC/RPM Basic Skills PC Graphics—An Overview Performance Anxiety Personnel Protection and Safety Procurement under Superfund—An Introduction Project Officer Training Radiation and Radon Regional Enforcement Seminar Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Safety Orientation for New Employees Sampling for Hazardous Materials Science Seminar Program Spanish Conversation Supervision and Group Performance ------- 298 EPA Training Catalogue Tax Reform Act of 1986 Telephone Training Timekeeping Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Wetland Ecology from an EPA Perspective Region 4 Activated Sludge Process Control Advanced Supervision of Asbestos-Abatement Projects Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites Analytical Quality Control Asbestos Management Planner Basic Proofreading Career Management Workshop CERCLA Orientation Community Relations in Superfund: Concepts and Skills Compliance Monitoring ------- Appendix B—Listing of Courses by Location/Sponsor 299 Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Corrective Action: Technologies and Alternatives dBase III Plus—An Introduction Dun and Bradstreet Seminar Environmental Remote Sensing Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Groundwater Investigations—An Introduction Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Hazardous Waste Site Sampling Incident Mitigation and Treatment Methods ------- 300 EPA Training Catalogue Inspecting Buildings for Asbestos-Containing Materials Integrated Risk Information System (IRIS) Keys to Managerial Excellence Lotus 1-2-3—An Introduction Management of Construction In the Superfund Program Multlmate Advantage II—An Introduction Multlmate Advantage II—Workshop I New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Personnel Protection and Safety Pesticide Misuse Residue Procurement under Superfund—An Introduction Project Officer Training RCRA Facilities Investigations Guidance Train- ing Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Solvent Waste Reduction Alternatives ------- Appendix B—Listing of Courses by Location/Sponsor 301 Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) Region 5 Advanced Proofreading Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites Basic Groundwater Concepts Basic Proofreading Basic Respiratory Protection Training Career Planning and Development CERCLA Orientation Community Relations in Superfund: Concepts and Skills Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Contract Administration Training for Super- visors and Managers Corrective Action: Technologies and Alternatives Correspondence Formats and Procedures ------- 302 EPA Training Catalogue dBase III—Advanced dBase III—An Introduction dBase III—An Introduction Development of Subordinates Effective Leadership Techniques Effective Permit Writing Workshop Effective Public Relations Emergency First Aid Environmental Data Bases—An Introduction Environmental Law—An Introduction EPA Institute Instructor Training Ergonomic Skills Training Ethics and Conflict of Interest Expert Witness Seminar Federal Managers' Financial Integrity Act Federal Women's Program (FWP) Manager Workshops I and II Federally Employed Women National Training Program Filing First Aid and CPR Training Focus Application Development ------- Appendix B—Listing of Courses by Location/Sponsor 303 Focus Reporting Framework of Supervision Freedom of Information Act Training Grammar: The Written and Spoken Word Groundwater Investigations—An Introduction Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Human Relations Training IBM Full-Screen Processing—Advanced IBM Full-Screen Processing—An Introduction IBM Job Control Language—An Introduction Incident Mitigation and Treatment Methods Interview Techniques Introduction to Quality Assurance, Quality Con- trol, and Chain of Custody Introduction to Wetlands ISPF Dialog Manager ISPF for IBM Users Keys to Managerial Excellence Laboratory Safety Training ------- 304 EPA Training Catalogue Leading Meetings Lotus 1-2-3—Advanced Lotus 1-2-3—An Introduction Making of a Leader McGraw-Hill Supervision Series Motor Vehicle Safety/Defensive Driving Training Negotiation Skills New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar PCs for Executives Personal Computer Basics Personnel Management for EEO Staff Personnel Management for EEO Staff Personnel Protection and Safety Prime Text Procurement under Superfund—An Introduction Professionalism in the Office Program Evaluation Techniques Project Officer Training RCRA Facilities Investigation Guidance Training ------- Appendix B—Listing of Courses by Location/Sponsor 305 Reading Comprehension Records Disposition Remedial Design Schedule Management—An In- troduction Remedial Investigation/Feasibility Study Workshop Report Planning and Review Workshop Response Safety Decision-Making Risk and Decision-Making Role of Supervisors and Managers in EEO Safety in the Field Solvent Waste Reduction Alternatives Supervisory Personnel Management Workshop Telephone Training Time Management Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) TSO for Full-Screen Users TSO for Non-Full Screen Users TSO/ISPF for Programmers—An Introduction WordPerfect—An Introduction ------- 306 EPA Training Catalogue Writing Command Lists (CLists) Region 6 Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites CERCLA Orientation Community Relations in Superfund: Concepts and Skills Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Corrective Action: Technologies and Alternatives Effective Briefing and Presentation Skills Environmental Law—An Introduction Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Groundwater Investigations—An Introduction ------- Appendix B—Listing of Courses by Location/Sponsor 307 Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Incident Mitigation and Treatment Methods Keys to Managerial Excellence Management of Construction in the Superfund Program Negotiation Skills New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar OSC/RPM Basic Skills Personnel Protection and Safety Project Officer Training Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Retirement Planning Seminar Risk and Decision-Making Supervision (Zenger-Miller) Timekeeping ------- 308 EPA Training Catalogue Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Working (Zenger-Miller) Region 7 Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites CERCLA Orientation Contract Administration Training for Project Of- ficers. Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers E-Mail—Introduction to Electronic Mall Electronic Mall—Advanced Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training ------- Appendix B—Listing of Courses by Location/Sponsor 309 Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Incident Mitigation and Treatment Methods Integrated Risk Information System (IRIS) Interview Skills Workshop for Recruiters Keys to Managerial Excellence Negotiation Skills New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Personally and Professionally Speaking Personnel Protection and Safety Project Officer Training Response Safety Decision-Making Risk and Decision-Making Sampling for Hazardous Materials Solvent Waste Reduction Alternatives Supervision (Zenger-Miller) Timekeeping Transport and Fate of Contaminants in the Sub- surface ------- 310 EPA Training Catalogue Travel (Lodgings-Plus) Region 8 Career Management Workshop CERCLA Orientation Community Relations in Superfund: Concepts and Skills Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Groundwater Investigations—An Introduction Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Incident Mitigation and Treatment Methods Keys to Managerial Excellence ------- Appendix B—Listing of Courses by Location/Sponsor 311 New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Personnel Protection and Safety Project Officer Training Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Sampling for Hazardous Materials Systematic Development of Informed Consent Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) Region 9 Air Management Division Lecture Series Air Surveillance for Hazardous Materials Air Toxics—An Introduction Alternate Dispute-Resolution Techniques Alternative Treatment Technologies for Super- fund Waste Sites ------- 312 EPA Training Catalogue AutoCad for Computer Graphics AutoCad Version 9 Update Better Office Skills and Services Career Management Workshop CERCLA Orientation Clerical Skills Review Compliance Monitoring Congressional/State Liaison Workshop Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Corrective Action: Technologies and Alternatives Correspondence Formats and Procedures Creative Problem-Solving dBase III Lab dBase III—Advanced dBase III—An Introduction Disaster Response Training E-Mail—Introduction to Electronic Mail Earthquake Preparedness Training Effective Briefing and Presentation Skills ------- Appendix B—Listing of Courses by Location/Sponsor 313 Environmental Data Bases—An Introduction EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar Financial Planning Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Frontline Leadership Groundwater Geochemistry—An Introduction Groundwater Investigations—An Introduction Groundwater Management Modeling Hazardous Materials Incident Response Opera- tions Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Incident Mitigation and Treatment Methods Information Exchange Seminar (USGS-EPA) Initial Health and Safety Certification Training Job Analysis Process Keys to Managerial Excellence ------- 314 EPA Training Catalogue Laptops for Managers Lotus 1-2-3 Lab Lotus 1-2-3 Macros Lotus 1-2-3—An Introduction Management of Construction In the Superfund Program Media Relations Workshop Minority/Women's Business Enterprise (M/WBE) Workshop Negotiation Skills New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Orientation to Schedule B OSC/RPM Basic Skills PCs for Executives Performance Management System (PMS) Personnel Protection and Safely Presentation Graphics Principles of Groundwater Procurement under Superfund~An Introduction Project Officer Training ------- Appendix B—Listing of Courses by Location/Sponsor 315 RCRA Facilities Investigation Guidance Training RCRA Orientation Training for Permitting/Enfor- cement Personnel Recertification Health and Safety Training Remedial Investigation/Feasibility Study Workshop Response Safety Decision-Making Risk and Decision-Making Role of Supervisors and Managers in EEO Sampling for Hazardous Materials SF-171 Preparation Workshop Strengthening the Audit Management Ability of EPA Managers Stress Management Summer Employment Briefing Superfund Workshop for Managers Supervisory Orientation Program Systematic Development of Informed Consent Technical Writing for Engineers, Scientists, and Technicians 3270-Type Communications for PCs and Telex Terminals Timekeeping ------- 316 EPA Training Catalogue Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Water Management Division Lecture Series Wordstar 2000 Basics Wordstar 2000 for Managers Wordstar 2000 for New Users Wordstar 2000 Lab Wordstar 2000—Intermediate Working (Zenger-Miller) Workshop for Workers at Superfund Sites Region 10 Administrative Hearings/Trials Air Surveillance for Hazardous Materials Alternative Treatment Technologies for Super- fund Waste Sites Annual Hazardous Waste Law and Management Symposium Basic Proofreading Basic Respiratory Protection Training Better Office Skills and Services CERCLA Orientation Characteristics of Success ------- Appendix B—Listing of Courses by Location/Sponsor 317 Community Relations in Superfund: Concepts and Skills Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers dBase III Plus—An Introduction E-Mail—Introduction to Electronic Mail Electronic Mail—Advanced Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Groundwater Investigations—An Introduction Hands-On Basic Wang Training, Parts I and II Hazardous Materials Incident Response Opera- tions Hazardous Materials Response for First Responders Hazardous Materials Response Planning and Operations Course ------- 318 EPA Training Catalogue Hazardous Waste Landfill Design Health and Safety Orientation How To Prepare an SF-182 IBM ISPF/TSO/SDSF—An Introduction Incident Mitigation and Treatment Methods Keys to Managerial Excellence Lotus 1-2-3—An Introduction Management of Construction in the Superfund Program Motor Vehicle Safety/Defensive Driving Training Multimate Negotiation Skills New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Nonpublic Investigations Pursuant to Subpoena or Similar Process or Demand Office Management Other People Aren't Like Me. Why? (Myers- Briggs Type Indicator) PC Communications—An Introduction PC Graphics—An Overview ------- Appendix B—Listing of Courses by Location/Sponsor 319 Personnel Information Series Personnel Protection and Safety Planning for Career Advancement Professionalism in the Office Project Officer Training Proofreading: Your Role as Writer/Editor Refresher Respiratory Protection Training Response Safety Decision-Making Risk and Decision-Making Risk Assessment in Superfund Role of Supervisors and Managers in EEO Safety Orientation for New Employees Safety Refresher Training Course Sampling for Hazardous Materials Self-Contained Breathing Apparatus (SCBA) Training Solvent Waste Reduction Alternatives Stress Management Summer Wellness Lecture Series Supervision (Zenger-Miller) Systematic Development of Informed Consent Talking with the Press ------- 320 EPA Training Catalogue Telephone Training Timekeeping Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Wang Advanced Functions and Utilities Wang Basics on Video, Parts I and II Wang Coordinator Wang Glossary Wang Logon/WP Plus Access to Conference Room Schedule Wang Networking/Printing Systems Wang Software Options Wang's Standard Editor vs. WP PLUS Editor Wordstar WP PLUS-Advanced WP PLUS-An Introduction to Wang's New OIS Editor WP PLUS--Intermediate Writing Effective Letters Ann Arbor Career Management Workshop CERCLA Orientation ------- Appendix B—Listing of Courses by Location/Sponsor 321 Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Development of Subordinates EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Keys to Managerial Excellence New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Personnel Protection and Safety Project Officer Training Response Safety Decision-Making Retirement Planning Seminar ------- 322 EPA Training Catalogue Risk and Decision-Making Supervision (Zenger-Miller) Technical Writing Timekeeping Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Cincinnati Applied Statistics Biotechnology Seminars Black History Month Seminar Career Checkup CERCLA Orientation Certified Professional Secretaries (CPS) Program Chemodynamics Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Contract Administration Training for Super- visors and Managers CPR dBase III Plus—An Introduction ------- Appendix B—Listing of Courses by Location/Sponsor 323 Dynamics of Team Work Effective Briefing and Presentation Skills Effective People Skills EPA Institute Instructor Training EPA-University of Cincinnati Seminars on the Environment Ethics and Conflict of Interest Expert Witness Seminar Financial Planning Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Handicapped/Veterans Employment Seminar Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Health Awareness and Education Seminar Keys to Managerial Excellence Laboratory Safety Training Lotus 1-2-3—An Introduction Multimedia First Aid New Employee Orientation ------- 324 EPA Training Catalogue 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Ordering Officers Personal Computer Basics Personnel Protection and Safety Personnel Supervisory Seminar Series Project Officer Training Project Officer Training for Grants and Coopera- tive Agreements Response Safety Decision-Making Retirement Planning Seminar Risk and Decision-Making Supervision (Zenger-Miller) Technical Writing Telephone Training Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) Women's Week Programs Los Vegas CERCLA Orientation ------- Appendix B—Listing of Courses by Location/Sponsor 325 Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers EEO Coordinators Training EEO Training for Counselors EEO Training for Employees EPA Institute Instructor Training Ethics and Conflict of Interest Expert Witness Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Keys to Managerial Excellence New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Personnel Protection and Safety Prevention of Sexual Harassment ------- 326 EPA Training Catalogue Project Officer Training Response Safety Decision-Making Risk and Decision-Making Timekeeping Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) Working (Zenger-Miller) Research Triangle Park Accelerated Reading ADP—An Introduction Better Office Skills and Services CERCLA Orientation Congressional Briefing Conference for Secretaries and Support Staff Congressional Briefing Conference for Profes- sionals Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers CPR Creative Problem-Solving ------- Appendix B—Ustlng of Courses by Location/Sponsor 327 dBase III Labels dBase III—An Introduction dBase III—Intermediate E-Mail—Introduction to Electronic Mail Economics and Public Policy Effective Briefing and Presentation Skills Effective Job Interviewing Skills Effective Listening and Memory Development Electronic Mail—Advanced Environmental Risk Assessment EPA Institute Instructor Training Ethics and Conflict of Interest Executive Development Seminar Expert Witness Seminar Federal Personnel Management Issues Federal Program Management First Aid and CPR Training Framework of Supervision Freedom of Information Act Training Freelance—An Introduction Graphwriter ------- 328 EPA Training Catalogue Hazardous Materials Response for First Responders Hazardous Waste Landfill Design High-Speed File Transfer Interpersonal Communications Keys to Managerial Excellence Labor Relations Briefing Laser Printing Leadership and Women Lotus 1-2-3—An Introduction Lotus 1-2-3—Intermediate Lotus Regression Mailmerge Management Development Seminar Management of National Resources Management of Scientific and Engineering Per- sonnel Managerial Decision-Making Managing Office Relationships Middle Manager Seminar National Security Policy New Employee Orientation ------- Appendix B—Listing of Courses by Location/Sponsor 329 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Office Productivity PC Communications—An Introduction PC DOS Personal Computer Basics Performance Appraisal Techniques Personnel Management for EEO Staff Personnel Management for EEO Staff Personnel Management for Management Personnel Protection and Safety Pre-Action Investigations Project Management for the Scientist and En- gineer Project Officer Training Regulatory Policy Seminar Report Writing Response Safety Decision-Making Retirement Planning Seminar Risk and Decision-Making Science, Technology, and Public Policy ------- 330 EPA Training Catalogue Secretarial Decision-Making Seminar for New Managers Supervision (Zenger-Miller) Supervision—An Introduction Technical Managers Program Technical Writing Telephone Training Timekeeping Toward Excellence Transport and Fate of Contaminants in the Sub- surface Travel (Lodgings-Plus) Understanding Supervision United States Foreign Policy Writing Effective Letters APT! Advanced Inspection Techniques Air Pollution Control Orientation Course (3rd Edition) Air Pollution Control Systems for Selected In- dustries Air Pollution Dispersion Models—Application ------- Appendix B—listing of Courses by Location/Sponsor 331 Air Pollution Dispersion Models—Fundamental Concepts Air Pollution Field Enforcement Air Pollution Microscopy Air Toxics—An Introduction Ambient Air Monitoring—An Introduction (2nd Edition) Analytical Methods for Air Quality Standards Atmospheric Sampling Baghouse Plan Review Baseline Source Inspection Techniques Baseline Source Inspection Techniques—An In- troduction Basic Air Pollution Meteorology Boiler Operation—An Introduction Chain-of-Custody Procedures for Samples and Data Combustion Evaluation Control of Gaseous Emissions Control of Particulate Emissions Controlling VOC Emissions from Leaking Process Equipment Diagnosing Vegetation Injury Caused by Air Pol- lution ------- 332 EPA Training Catalogue Dispersion Modeling—An Introduction Effective Permit Writing Workshop Effective Stack Height/Plume Rise Electrostatic Precipitator Plan Review Environmental Statistics—An Introduction Fugitive VOC Leak Detection Fundamentals of Effective Permit Drafting and Analysis General Quality Assurance Considerations for Ambient Air Monitoring Hazardous Waste Calculations Hazardous Waste Calculations Workshop Hazardous Waste Incineration Inspection Procedures and Safety Inspection Procedures for Organic Solvent Metal- Cleaning (Degreasing) Operations Measuring the Emission of Organic Compounds to the Atmosphere Motor Vehicle Emissions Control—Antitampering and Misfueling Motor Vehicle Emissions Control—Diagnosis and Repair Motor Vehicle Emissions Control—Quality As- surance for I/M Programs ------- Appendix B—Listing of Courses by Location/Sponsor 333 New Source Performance Standards: Surface- Coating Operations Overview of PSD Regulations Principles and Practice of Air Pollution Control Problem Workbook for Control of Gaseous and Particulate Emissions Quality Assurance for Air Pollution Measure- ment Systems Quality Assurance for Source Emission Measurements Reference and Automated Equivalent Measure- ment Methods for Ambient Air Monitoring Site Selection for Monitoring of Photochemical Pollutants and CO in Ambient Air Site Selection for Monitoring of SO2 and TSP in Ambient Air Site-Specific Source Monitoring and Evaluation for Air Toxics Source Receptor Modeling Workshop Source Receptor Modeling—An Introduction Source Sampling and Analysis of Gaseous Pol- lutants Source Sampling for Particulate Pollutants Source Sampling Programs for Programmable Calculators—EPA Reference Methods 2 through 5 ------- 334 EPA Training Catalogue Sources and Control of Volatile Organic Air Pol- lutants Statistical Analysis and Interpretation of Air Toxics Monitoring Data Statistical Evaluation Methods for Air Pollution Data Transmissometer Systems—Operation and Maintenance Wet Scrubber Plan Review Headquarters Institute Administrative Hearings/Trials Basic Proofreading Basic Writing and Grammar for Secretaries and Support Staff Be a Better Writer Career Management Workshop CERCLA Orientation Clear Business Writing Congressional Briefing Conference for Profes- sionals Congressional Briefing Conference for Secretaries and Support Staff Consensual Approaches to Environmental Management ------- Appendix B—Listing of Courses by Location/Sponsor 335 Contract Administration Training for Project Of- ficers, Work Assignment Managers, and Delivery Order Officers Contract Administration Training for Super- visors and Managers Contract Administration Training for Super- visors and Managers Control Measures of CO, Oa, and NOx Course Design CPR Data Quality Objectives DATAHEALTH—Ergonomlc Training for VDT Operators Detecting and Preventing Fraud in EPA Programs and Contracts Drafting Effective Regulations Effective Listening and Memory Development Environmental Movies and Broadcasts EPA Institute Instructor Training EPA Trial Advocacy Institute Epidemiology Ethics and Conflict of Interest Expert Systems Expert Witness Seminar ------- 336 EPA Training Catalogue Federal Register Financial Planning Seminar First Aid and CPR Training Framework of Supervision Freedom of Information Act Training FreshStart Funds Certifying Officer Training Groundwater Investigations—An Introduction Groundwater Modeling for Managers Hazard Communication Hazardous Materials Response for First Responders Hazardous Waste Landfill Design Hazardous Waste Management How To Get Control of Your Time and Your Job Human Exposure Seminars Integrated Risk Information System (IRIS) Interpersonal Communications Interview Skills Workshop for Recruiters Keys to Managerial Excellence Leadership and Women Manager and Supervisor as Editor ------- Appendix B—Listing of Courses by Location/Sponsor 337 Managing Conflict Productivity Managing for Results Managing Office Relationships Negotiation Skills Negotiation Skills for Attorneys New Employee Orientation 1986 Risk Assessment Guidelines Core Briefing 1986 Risk Assessment Guidelines Managers Seminar Office Automation Concepts for Secretaries and Support Staff Office Management Office Procedures Workshop for Secretaries and Support Staff Orientation to Quality Assurance Management Personnel Protection and Safety Professionalism in the Office Project Management for the Scientist and En- gineer Project Officer Training Project Officer Training for Grants and Coopera- tive Agreements Radiation and Radon Regulation Development in EPA ------- 338 EPA Training Catalogue Remedial Design Schedule Management—An In- troduction Remedial Investigation/Feasibility Study (RI/FS) Workshop Report Planning and Review Workshop Report Writing Response Safety Decision-Making Retirement Planning Seminar Risk and Decision-Making Risky Decisions Secretary and the Supervisor Situational Leadership: The Other 59 Minutes SpeechCraft Statistics for Managers Stress Management Supervision (Zenger-Miller) Supervisory Training for Secretaries and Ad- ministrative Assistants Survival Skills for Secretarial Staff Systematic Development of Informed Consent Three P's of Briefing: Presentation, Polish, and Persuasion (Level I) Three P's of Briefing: The Inner Game (Level H) ------- Appendix B—Listing of Courses by Location/Sponsor 339 Time Management Timekeeping Transport and Fate of Contaminants In the Sub- surface Transport and Fate of Contaminants In the Sub- surface Travel (Lodgings-Plus) Understanding Supervision Your Image—Making the Most of You OSWER Alternative Treatment Technologies for Super- fund Waste Sites Assessment and Management of Drinking Water Contamination CERCLA Orientation CERCLIS Enforcement Overview Community Relations In Superfund: Concepts and Skills Construction Management Evaluation Customized CERCLIS Reporting Geophysics for Hazardous Site Investigations Hazard Ranking System Hazardous Materials Cleanup Technologies and Their Application at ------- 340 EPA Training Catalogue Superfund Sites Citizen Participation by Objectives Compliance Strategy for Underground Storage Tanks Construction of RCRA Groundwater Monitoring Wells Corrective Action: Technologies and Alternatives Hazardous Waste Landfill Design Hazardous Waste Minimization Methods and Procedures Incinerator Permitting Laboratory Compliance with RCRA Land Disposal Restriction Program Implementa- tion Management of Construction in the Superfund Program OSC/RPM Basic Skills Training OWPE Corrective Action Order Workshop Potentially Responsible Party (PRP) Search Workshop Preliminary Assessment/Site Investigations Public Involvement Training RCRA Facilities Investigation Guidance Training RCRA Facility Assessment ------- Appendix B—Listing of Courses by Location/Sponsor 341 RCRA Groundwater Monitoring: Use of the TEGD and COG RCRA Inspector Training RCRA Orientation Training for Permitting/Enfor- cement Personnel RCRA/CERCLA Treatment Alternatives to Hazar- dous Waste Landfills Remedial Design Schedule Management—An In- troduction Remedial Investigation/Feasibility Study (RI/FS) Workshop SARA Title III Information Management Workshops Skills Development in Negotiation of CERCLA/RCRA Disputes Solvent Waste Reduction Alternatives Superfund Enforcement Case Settlement Analysis System Superfund Public Health Evaluation Systematic Development of Informed Consent Transport and Fate of Contaminants in the Sub- surface ------- INDEX ------- Index A Accelerated Reading 131 Acid Rain: An Overview 25 Activated Sludge Process Control 63 ADA Basic Groundwater Course 83 Administration of Public Policy 179 Administrative Forms Preparation 159 Administrative Hearings/Trials 95 Administrative Procedures for Small Purchase Procurement 233 Advanced Inspection Techniques 95 Advanced Management Seminar 179 Advanced Proofreading 159 Advanced Supervision of Asbestos Abatement Projects (Annual Update Course) 37 Advocacy/ Oral Presentation Seminar 213 Air Management Division Lecture Series 7 Air Pollution Control Orientation Course (3rd Edition) 259 Air Pollution Control Systems for Selected Industries 259 ------- 346 EPA Training Catalogue Air Pollution Dispersion Models—Application 7 Air Pollution Dispersion Models- Fundamental Concepts 8 Air Pollution Field Enforcement 96 Air Pollution Microscopy 8 Air Surveillance for Hazardous Materials 37 Air Toxics 8 Air Toxics—An Introduction 9 Air Toxics Workshops 9 Alternate Dispute Resolution Techniques 96 Alternative Treatment Technologies for Superfund Waste Sites 63 Ambient Air Monitoring—An Introduction (2nd Edition) 260 Analytical Methods for Air Quality Standards 9 Analytical Quality Control 47, 83 Annual Hazardous Waste Law andManagement Symposium 97 Applied Statistics 25 Asbestos Management Planner 38 Asbestos Removal in the Home: What You Need To Know 131 Assessment and Management of Drinking Water Contamination 83 ------- Index 347 Atmospheric Sampling 10 B Baghouse Plan Review 260 Baseline Source Inspection Techniques— An Introduction 97 Basic Air Pollution Meteorology 260 Basic Environmental Toxicology 26 Basic Groundwater Concepts 84 Basic Inspector Training Course 98 Basic Introductory Courses 247 Basic Labor Relations 180 Basic Management Techniques 180 Basic Procurement 233 Basic Proofreading 159 Basic Respiratory Protection Training 115 Basic Writing and Grammar for Secretaries and Support Staff 160 Basics of Program/Project Management 181 Be a Better Writer 213 Better Office Skills and Services 160 Bioremediation of Hazardous Waste Sites 64 Biotechnology Seminars 26 ------- 348 EPA Training Catalogue Black History Month Seminar 132 Boiler Operation—An Introduction 261 Budget Process 233 c Cardlo-Pulmonary Resuscitation (CPR) 115 Career Checkup 132 Career Development for Secretarial and Support Staff 132. 161 Career Management Workshop 133 Career Planning and Development 133 CERCLA Orientation 64 CERCLIS Enforcement Overview 65 Certified Professional Secretaries (CPS) Program 161 Chain-of-Custody Procedures for Samples and Data 270 Characteristics of Success 134 Chemodynamics 26 Citizen Participation by Objectives 214 Clear Business Writing 214 Clerical Skills Review 161 Combustion Evaluation 10 ------- Index 349 Community Relations In Superfund: Concepts and Skills 215 Compliance Monitoring 98 Compliance Strategy for Underground Storage Tanks 27 Congressional Briefing Conference for Professionals 181 Congressional Briefing Conference for Secretaries and Support Staff 162 Congressional/State Liaison Workshop 215 Consensual Approaches to Environmental Management 182 Construction Management Evaluation 182 Construction of RCRA Groundwater Monitoring Wells 271 Contract Administration Training forProject Officers, Work Assignment Managers, and Delivery Order Officers 234 Contract Administration Training forSupervisors and Managers 235 Control Measures for CO, Oa, and NOX 11 Control of Gaseous Emissions 11 Control of Particulate Emissions 12 Controlling VOC Emissions from Leaking Process Equipment 261, 274 Corrective Action: Technologies and Alternatives 65 ------- 350 EPA Training Catalogue Correspondence Formats and Procedures 162 Course Design 134 CPR (Cardio-Pulmonary Resuscitation) 134 CPR and Emergency Response First Aid 135 Creative Problem Solving 135 Criminal Enforcement 99 Current Issues Seminars 183 Customized CERCLIS Reporting 66 D Data Quality Objectives 47 Databases 248 DATAHEALTH—Ergonomic Training for VDT Operators 135 Dealing with Sexual Harassment: A Briefing for Supervisors and Managers 183 Detecting and Preventing Fraud in EPA Programs and Contracts 235 Development of Subordinates 184 Diagnosing Vegetation Injury Caused by Air Pollution 262 Disaster Response Training 115 Dispersion Modeling—An Introduction 262 Drafting Effective Regulations 99 ------- Index 351 Dun and Bradstreet Seminar 100 Dynamics of Team Work 184 E Earthquake Preparedness Briefing 116 Economics and Public Policy 185 EEO Coordinators Training 136 EEO Training for Counselors 136 EEO Training for Employees 137 Effective Briefing and Presentation Skills 215 Effective Job Interviewing Skills for Support Staff 162 Effective Leadership Techniques 185 Effective Listening and Memory Development 137 Effective People Skills 138 Effective Permit Writing Workshop 100 Effective Public Relations 216 Effective Stack Height/Plume Rise 262 Effective Writing for Professionals 216 Electronic Spreadsheets 248 Electrostatic Precipitator Plan Review 263 Emergency First Aid 116 ------- 352 EPA Training Catalogue Environmental Data Bases— An Introduction 27 Environmental Law—An Introduction 100 Environmental Movies and Broadcasts 217 Environmental Radon 12 Environmental Remote Sensing 66 Environmental Risk Assessment 55 Environmental Statistics—An Introduction 269 Environmental Studies Program 163 EPA Institute Instructor Training 138 EPA Trial Advocacy Institute 101 EPA-University of Cincinnati Seminars on the Environment 28 EPA's External Communications:Dealing- Effectively with Outside Constituencies 217 Epidemiology 28 Ergonomic Skills Training 138 Ethics and Conflict of Interest 101 Executive Development Seminar 186 Expert Systems 28 Expert Witness Seminar 102 ------- Index 353 F Fear of Success 139 Federal Managers' Financial Integrity Act (FMFIA) 236 Federal Personnel Management Issues 186 Federal Program Management 187 Federal Register 102 Federal Women's Program (FWP) Manager Workshops I and II 187 Federally Employed Women National Training Program 139 Field Instrumentation for Determination of Volatile Organic Chemicals in the Environment 29 Field Techniques for Characterization of Groundwater Hydrologic Environments 271 Filing 163 Financial Planning Seminar 140 First Aid and CPR Training 116 First Aid in the Home and Office 141 Framework for Supervision 188 Freedom of Information Act Training 103 FreshStart 141 Frontline Leadership 188 ------- 354 EPA Training Catalogue Fugitive VOC Leak Detection 13 Fundamentals of Effective Permit Drafting and Analysis 263 Funds Certifying Officer Training 236 General Quality AssuranceConsiderations for Ambient Air Monitoring 48, 264 Geophysical Techniques for Finding Buried Waste: Techniques and Basic Theory 66 Geophysics for Hazardous Site Investigations 67 Giardiasis—Waterborne 84 Grammar and Punctuation 141 Grammar of Clarity: Writing for Clericals, Engineers, and Administrative Staff 142 Grammar: The Written and Spoken Word 142 Graphics 248 Groundwater Geochemistry—An Introduction 85 Groundwater Investigations—An Introduction 85 Groundwater Management Modeling 86 Groundwater Modeling for Managers 86 Groundwater Orientation and Groundwater Protection Strategy 86 ------- Index 355 H Handicapped/Veterans Employment Seminar 189 Hazard Communication 117 Hazard Ranking System 67 Hazardous Materials Cleanup Technologies and Their Application at Superfund Sites 68 Hazardous Materials Contingency Planning 38 Hazardous Materials Incident Response Operations 39 Hazardous Materials Response for First Responders 39 Hazardous Materials Response Planning and Operations Course 40 Hazardous Waste Calculations 68, 264 Hazardous Waste Calculations Workshop 13 Hazardous Waste Incineration 13, 68 Hazardous Waste Landfill Design 68 Hazardous Waste Management 69 Hazardous Waste Minimization Methods and Procedures 69 Hazardous Waste Site Sampling 70 Health and Safety Orientation 117 Health Awareness and Education Seminar 143 ------- 356 EPA Training Catalogue Healthy Back 143 How To Get Control of Your Time and Your Job 143 How To Prepare the SF-182 164 Human Exposure Seminars 29 Human Relations Training 189 Human Resources/Affirmative Action Needs- Assessment Workshops: Communicating Across Gender, Race, and Culture in the Workplace 218 Human Side of Congressional Affairs 218 Hydrogeology—An Introduction 87 I Incident Mitigation and Treatment Methods 40 Incinerator Permitting 104 Information Exchange Seminar (USGS-EPA) 30 Initial Health and Safety Certification Training 118 Inspecting Buildings for Asbestos-Containing Materials 41 Inspection Procedures and Safety 118 Inspection Procedures for Organic Solvent Metal Cleaning (Degreaslng) Operations 274 Integrated Risk Information System (IRIS) 55 ------- Index 357 Internal Audit Survey Process 237 Interpersonal Communications 144 Interview Skills Workshop for Recruiters 189 Interview Techniques 190 J Job Analysis Process 190 K Keys to Managerial Excellence 191 L Labor Relations Briefings 191 Laboratory Compliance with RCRA 274 Laboratory Safety Training 118 Land Disposal Restriction Program Implementation 70 Leadership and Women 144 Leading Meetings 218 Local Area Network (LAN) Courses 252 Lunchtime Training Video Series 145 ------- 358 EPA Training Catalogue M Mainframe Courses 251 Making of a Leader 164 Management Development for Secretaries 164 Management Development Seminar 191 Management of Construction in the Superfund Program 192 Management of Natural Resources 193 Management of Scientific and Engineering Personnel 193 Manager and Supervisor as Editor 193, 219 Managerial Decision-Making 194 Managing Conflict Productively 194 Managing Diversity 195 Managing for Results 195 Managing Office Relationships 165 McGraw-Hill Supervision Series 196 Measuring the Emission of Organic Compounds to the Atmosphere 264 Mechanisms of Carcinogens (Genetic Toxicology) 30 Media Relations Workshop 219 Merit Promotion and Preparing an Effective SF-171 145 ------- Index 359 Microcomputers/Word Processors 247 Middle Manager Seminar 196 Minicomputer Courses 250 Minority/Women's Business Enterprise (M/WBE) Workshop 196 Modeling To Determine the Aquifer Area Contributing Water to Production Wells- Recharge Area Modeling Concepts 272 Motor Vehicle Emissions Control— Antitampering and Misfueling 14 Motor Vehicle Emissions Control— Diagnosis and Repair 15 Motor Vehicle Emissions Control— Quality Assurance for I/M Programs 15, 48 Motor Vehicle Safety/Defensive Driving Training 119 Multimedia First Aid 119, 145 N National Security Policy 146 Negotiation Skills 220 Negotiation Skills for Attorneys 104 New Employee Orientation 146 New Source Performance Standards: Surface Coating Operations 265 ------- 360 EPA Training Catalogue New Sources Review/Prevention of Significant Deterioration Permitting Regulations for the Construction of New Sour- ces and Modifications of Sources of Air Pollution 105 1986 Risk Assessment Guidelines Core Briefing 56 1986 Risk Assessment Guidelines Manager's Seminar 56 Nonpublic Investigations Pursuant to Subpoena or Similar Process or Demand 105 Office Automation Concepts for Secretaries and Support Staff 165 Office Management 166 Office Procedures Workshop for Support Staff 166 Office Productivity 167 Operation of Wastewater Treatment Plants 272 Ordering Officers 237 Organics 87 Orientation to Quality Assurance Management 48 Orientation to Schedule B 197 OSC/RPM Basic Skills Training 71 ------- Index 361 Other People Aren't Like Me. Why? (Myers-Briggs Type Indicator) 146 Overview of PSD Regulations 275 OWPE Corrective Action Order Workshop 106 P Performance Anxiety 147 Performance Appraisal Techniques 197 Performance Management and Recognition System (PMRS) 198 Performance Management System (PMS) 198 Personal Property Management 238 Personally and Professionally Speaking 220 Personnel Information Series 147 Personnel Management for EEO Staff 148 Personnel Management for Management 198 Personnel Protection and Safety 119 Personnel Supervisory Seminar Series 199 Pesticide Misuse Residue Analysis 41 Planning for Career Advancement 148 Potentially Responsible Parties (PRP) Search Workshop 106 Pre-Action Investigations 148 ------- 362 EPA Training Catalogue Prellmlnaiy Assessment/Site Investigations (PA/SI) 71 Prevention of Sexual Harassment 149 Principles and Practice of Air Pollution Control 16 Principles of Groundwater 88 Problem Workbook for Control of Gaseous and Particulate Emissions 265 Procurement under Superfund— An Introduction 238 Professionalism in the Office 167 Program Evaluation Techniques 149 Project Management 199 Project Management for the Scientist and Engineer 200 Project Officer Training 239 Project Officer Training for Grants and Cooperative Agreements 239 Project Planning and Management of Geohydrologic Investigations 275 Proofreading: Your Role as Writer/Editor 221 Public Involvement Training 221 Publishing and Presenting Technical Articles and Material 222 ------- Index 363 Q Quality Assurance for Air Pollution Measurement Systems 16, 49 Quality Assurance for Source Emission Measurements 49,266 Quality Assurance, Quality Control. and Chain of Custody—An Introduction 49 R Radiation and Radon 17 RCRA Facilities Investigation (RFI) Guidance Training 107 RCRA Facility Assessment 72 RCRA Groundwater Monitoring: Use of the TEGD and COG 73, 88 RCRA Inspector Training 107 RCRA Orientation Training for Permitting/Enforcement Personnel 73, 107 RCRA/CERCLA Treatment Alternatives to Hazardous Waste Landfills 72 Reading Comprehension 168 Recertification Health and Safety Training 120 Records Disposition 168 Reference and Automated Equivalent Measurement Methods for Ambient Air Monitoring 266 ------- 364 EPA Training Catalogue Refresher Respiratory Protection Training 120 Regional Enforcement Seminar 109 Regional Workshop In Contracts and IAG Administration 240 Regulation Development In EPA 108 Regulatory Policy Seminar 201 Remedial Design Schedule Management— An Introduction 74 Remedial Investigation/Feasibility Study (RI/FS) Workshop 74 Report Planning and Review Workshop 222 Report Writing 223 Response Safety Decision-Making 120 Retirement Planning Seminar 150 Risk and Decision-Making 57 Risk Assessment In Superfund 57 Risky Decisions 58 Role of Supervisors and Managers in EEO 201 s Safety in the Field 121 Safety Orientation for New Employees 121 Safety Refresher Training Course 122 ------- Index 365 Sampling for Hazardous Materials 42 SARA Title III Information Management Workshops 75 Science Seminar Program 31 Science. Technology, and Public Policy 202 Secretarial Decision-Making 168 Secretary and the Supervisor 169 Self-Contained Breathing Apparatus (SCBA) Training 122 Seminar for New Managers 202 Sexual Harassment Update 150 SF-171 Preparation Workshop 150 Site Selection for Monitoring of Photochemical Pollutants and CO in Ambient Air 267 Site Selection for Monitoring of SO2 and TSP In Ambient Air 267 Site-Specific Source Monitoring and Evaluation for Air Toxics 17 Situational Leadership: The Other 59 Minutes 203 Skills Development in Negotiation of CERCLA/RCRA Disputes 75, 109 Solvent Waste Reduction Alternatives 75 Source Receptor Modeling—An Introduction 267 ------- 366 EPA Training Catalogue Source Receptor Modeling Workshop 18 Source Sampling and Analysis of Gaseous Pollutants 18 Source Sampling for Particulate Pollutants 19 Source Sampling Programs for Programmable Calculators—EPA Reference Methods 2 through 5 268 Sources and Control of Volatile Organic Air Pollutants 17 Spanish Conversation 151 Special Emphasis Program Managers Training 203 Speechcraft 223 Statistical Analysis and Interpretation of Air Toxics Monitoring Data 19 Statistical Evaluation Methods for Air Pollution Data 20 Statistics for Managers 31, 204 Strengthening the Audit Management Ability of EPA Managers 240 Stress Management 151 Summer Employment Briefing 204 Summer Wellness Lecture Series 151 Superfund Enforcement Case Settlement Analysis System 110 Superfund Public Health Evaluation 76 ------- Index 367 Superfund Response Agreements Training 241 Superfund Workshop for Managers 122 Supervision—An Introduction 204 Supervision and Group Performance 205 Supervision (Zenger-Miller) 205 Supervisory Orientation Program 205 Supervisory Personnel Management Workshop 206 Supervisory Training for Secretaries and Administrative Assistants 169 Survival Skills for Secretarial Staff 170 Systematic Development of Informed Consent 224 T Talking with the Press 224 Tax Reform Act of 1986 152 Technical Managers Program 206 Technical Writing 225 Technical Writing for Engineers, Scientists, and Technicians 225 Telephone Training 170 Three P's of Briefing: Presentation, Polish, and Persuasion (Level I) 225 ------- 368 EPA Training Catalogue Three P's of Briefing: The Inner Game (Level II) 226 Time Management 152 Timekeeping 171 Toward Excellence 207 Transmissometer Systems—Operation and Maintenance 268 Transport and Fate of Contaminants in the Subsurface 88 Travel (Lodgings-Plus) 171 u Understanding Supervision 207 United States Foreign Policy 208 w Water Management Division Lecture Series 88 Wet Scrubber Plan Review 269 Wetland Ecology from an EPA Perspective 89 Wetlands—An Introduction 89 Women's Week Programs 153 Word Processing 249 Working (Zenger-Miller) 153 Workshop for Workers at Superfund Sites 123 ------- Index 369 Writing Effective Letters 227 Writing Press Releases 227 Y Your Image—Making the Most of You 153 ------- U.S. Environmental Protection Agency Fusion 5, Library (5PL-16) ?::^ S. Dearborn Street, Room 1670 Chicago, IL 60604 ------- ;_ .. ;./J-»:-^.<^f^^g Office of Human Resources Management ------- |