v>EPA
            United States
            Environmental Protection
            Agency
            Municipal Environmental Research
            Laboratory
            Cincinnati OH 45268
EPA-600/2-79-078
July 1979
            Research and Development
Evaluation of
Operation and
Maintenance
Factors Limiting
Biological
Wastewater
Treatment Plant
Performance

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                RESEARCH REPORTING SERIES

Research reports of the Office of Research and Development, U.S. Environmental
Protection Agency, have been grouped into nine series. These nine broad cate-
gories were established to facilitate further development and application of en-
vironmental technology. Elimination of traditional grouping was consciously
planned to foster technology transfer and a maximum interface in related fields.
The nine series are:

      1.  Environmental Health Effects Research
      2.  Environmental Protection Technology
      3.  Ecological Research
      4.  Environmental Monitoring
      5.  Socioeconomic  Environmental Studies
      6.  Scientific and Technical Assessment Reports (STAR)
      7.  Interagency Energy-Environment Research and Development
      8.  "Special" Reports
      9.  Miscellaneous Reports

This report has been assigned to the ENVIRONMENTAL PROTECTION TECH-
NOLOGY series. This series describes research performed to develop and dem-
onstrate instrumentation, equipment, and methodology to repair or prevent en-
vironmental degradation from point and non-point sources of pollution. This work
provides the new or improved technology required for the control and treatment
of pollution-sources to meet environmental quality standards.
 This document is available to the public through the National Technical Informa-
 tion Service, Springfield, Virginia 22161.

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                                              EPA-600/2-79-078
                                              July 1979
      EVALUATION OF OPERATION AND MAINTENANCE FACTORS
LIMITING BIOLOGICAL WASTEWATER TREATMENT PLANT PERFORMANCE
                            by
                    Albert C. Gray,  Jr.
                       Paul E. Paul
                      Hugh D. Roberts
        Gannett Fleming Corddry and  Carpenter,
              Harrisburg, Pennsylvania  17105
Inc.
                  Contract No. 68-03-2223
                      Project Officer

                       John M. Smith
                    Benjamin W. Lykins
               Wastewater Research Division
        Municipal Environmental Research Laboratory
                              Ohio  45268
                     I
        MUNICIPAL ENVIRONMENTAL RESEARCH LABORATORY
            dFFlGE OF 'RESEARCH AND DEVELOPMENT
           U.S. ENVIRONMENTAL PROTECTION AGENCY
                  CINCINNATI, OHIO  45268

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                                   DISCLAIMER

     This report has been reviewed by the Municipal Environmental Research
Laboratory, U. S. Environmental Protection Agency, and approved for publica-
tion.  Approval does not signify that the contents necessarily reflect the
views and policies of the U. S. Environmental Protection Agency, nor does men-
tion of trade names or commercial products constitute endorsement or recom-
mendation for use.
                                     11

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                                  FOREWORD

     The Environmental Protection Agency was created because of increasing
public and government concern about the dangers of pollution to the health and
welfare of.theAmerican people.  Noxious air, foul water, and spoiled land are .
tragic testimony to the deterioration of our natural environment.  The com-  .
plexity of that environment and the interplay between its.components require
a concentrated and integrated attack on the problem.

     Research and development is that necessary first step in problem solution
and it involves defining the problem, measuring its impact and searching for
solutions.  The Municipal Environmental Research Laboratory develops new and
improved technology and systems for the prevention, treatment, and management
of wastewater and solid and hazardous waste pollutant discharges from municipal
and community sources, for the preservation and treatment of public drinking
water supplies, and to minimize the adverse economic, social, health, and
aesthetic effects of pollution.  This publication is one of the products of
that research; a most vital communications link between the researcher and
the user community.

     In the report documentation from comprehensive biological treatment plant
evaluations establishes cause and effect relationships for poor plant perform-
ance and the top ten factors causing poor performance are identified.  A proce-
dure, called a Composite Correction Program, was developed and implemented to
improve plant performance.  Unlike existing programs, the CCP approach
identifies all factors limiting plant performance at individual facilities and
solutions to all the problems are implemented.  Results show that many plants
formerly not in compliance are performing to meet their design standards and
permit requirements without the need for major construction.
                                      Francis T. Mayo, Director
                                      Municipal Environmental Research
                                      Laboratory

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                                   PREFACE

     This document sets forth findings, conclusions, and recommendations as a
result of a two-year examination of selected biological wastewater treatment
facilities.  The purpose of this investigation is to evaluate operational and
maintenance programs at biological facilities, identify deficiencies in such
programs, and determine where improvements in operation and maintenance will
upgrade plant performance to the point that secondary treatment is consistently
achieved.  Two separate contracts were awarded by the U. S. Environmental Pro-
tection Agency for performance of investigations in the eastern and western
sectors of the country, respectively.  The contract for the eastern study area,
which included Pennsylvania, Maryland, Virginia, and West Virginia, was
awarded  to Gannett Fleming Corddry and Carpenter, Inc., Harrisburg, Pennsyl-
vania.  M§I, Inc., Fort Collins, Colorado, was responsible for performing
these investigations in Colorado, Iowa, Montana, Nebraska, South Dakota, Utah,
and Wyoming.

     From the inception of the study, it was apparent that both contractors
would need to follow the same general guidelines if the findings and recommen-
dations resulting from the two studies were ultimately to be compared.  Cri-
teria for selection of candidate plants, field investigative practices, data
compilation and analysis, and reporting procedures had to be as uniform as
possible.  However, it was not the intent of EPA, nor the contractors, to
make one study a duplicate of the other.  Region-specific conditions made com-
plete uniformity of plant selection criteria impractical.  Although plant se-
lection guidelines with respect to type of treatment, plant capacity, and
plant upgrading or enlargement were relatively uniform for both regional
studies, the issue of infiltration/inflow was treated differently by each con-
tractor.  As a result of geologic and climatic conditions in those states com-
prising the eastern contractor's study area, infiltration/inflow in varying
degree is a widely existent phenomenon.  Exclusion of a candidate plant from
this study base for that reason alone was not felt to be in the best interests
of the study, since many plants in the eastern region must be operated, and
will continue to be operated, with infiltration/inflow in the plant influent.
This infiltration/inflow was a problem identified at several sites in the
eastern study area.  Such was not the case for the studies performed in the
western region, where excessive infiltration/inflow was a criterion for re-
jection of a plant as a study site.  The investigations under the two con-
tracts were performed independently; yet in some respects the conclusions de-
veloped from the two studies were similar.  Both contractors reported that
operational problems had a greater adverse impact on plant performance than
did design deficiencies.  Furthermore, lack of application of biological pro-
cess control principles, inadequate process monitoring, no technical guidance,
inadequate training, and lack of a comprehensive operations manual, were
found to be the principal causes of performance problems in both study regions.
                                      iv

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Accordingly, corrective actions as recommended by both contractors address the
matter of improving process control through instruction and application of pro-
cess testing and control theory.

     In summary, the objectives and methods of the eastern and western regional
studies were parallel to the extent possible under constraints imposed by lo-
cal physical conditions.  Findings and conclusions presented in each contrac-
tor's report were arrived at independently.  The similarity in conclusions of
both studies indicates that the nature of current operational problems is not
related to treatment plant locality.  Rather, the problems are fundamental and
involve the biological principles governing wastewater treatment processes.

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                              EXECUTIVE SUMMARY

     Previous surveys  conducted by the U. S. Environmental Protection Agency
have demonstrated that over half of the secondary treatment plants in this
country are not producing an effluent in compliance with the definition of
secondary treatment.   Since, on the surface, most of these plants appeared to
be adequately designed for their respective organic and hydraulic loadings,
these surveys led to the conclusion that the performance of many plants could
be upgraded through improvement of operation and maintenance techniques.  In
July 1975, Gannett Fleming Corddry and Carpenter, Inc. (GFCC), was retained by
the EPA to study operation and maintenance programs at selected biological
treatment plants in the eastern United States.  The overall objective of the
24-month study was to  identify and evaluate factors adversely affecting treat-
ment plant performance.  By so doing it was felt that correction programs,
specifically aimed at  ameliorating the identified major problem conditions at
each plant could be developed and that plant performance could be upgraded
without the need for major capital improvements.

     The scope of this investigation was limited to facilities under the juris-
diction of EPA Region  III.  GFCC (with the assistance of the Chief of the Mu-
nicipal Permit Programs Branch) contacted the various state agencies within
Region III responsible for water pollution control.  These agencies were re-
quested to identify candidate treatment facilities, meeting the following
criteria:

     1.   Plants must incorporate a biological treatment process as the
          basic method of wastewater treatment.

     2.   Plants should have a history of inadequate performance as
          measured by effluent quality.

     3.   Hydraulic capacities of plants should range from 1 to 5 mgd.

     4.   Plants should not be hydraulically or organically overloaded
          to any great extent.

     5.   No enforcement action should be presently under way against the
          municipality or authority involved.  :

     The treatment plant lists as submitted by' the various state agencies  were
then reviewed, and plants which did not conform to one or more of the selec-
tion criteria were deleted.   For those that did meet criteria, arrangements were
made for study personnel to conduct a site visit.  The maximum duration of such
Visits was one day.   Such site visits were conducted at 120 facilities  during
the course of the investigation.   During each  site visit,  various data  were ob-
tained including process flow sheets, influent and effluent wastewater
                                      VI

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characteristics, staff size,, plant laboratory characteristics, condition of
equipment, discharge permit criteria, and other information made available by
the superintendent at the time of the site visit.  In addition, the plant oper-
ating personnel were questioned relative to problems interfering with plant
operations.

     From those plants visited, 30 were selected for more comprehensive "pre-
liminary evaluation" studies, generally ranging from 3 to 5 days per plant.
Generally, the basis,for selecting a plant for study under the preliminary
evaluation phase was the apparent predominance of operation and maintenance re-
lated problems, rather than design inadequacies.  Evidence of inadequate staff-
ing, process control deficiencies, improper maintenance, and insufficient
funding w.as noted during the site visits.  Also noted were major design de-
ficiencies that could interfere with plant operability.  Occasionally, plants
wer^s selected for study under the preliminary evaluation phase on the basis of
employing^nontypical treatment processes, in order to cover as many biological
treatment processes  as' possible undeftthe study.  As originally envisioned,
the presence of infiltration/inflow problems at the facility was to be justi-
fication  for eliminating a plant as a preliminary evaluation candidate.  How-
ever, infiltration/inflow is a widespread problem in the geographical area ex-
amined under this contract, and exclusion of a candidate plant for this reason
alone.was found not  to be practical since many plants with significant oper-
ating problems would not have been eligible for further study.  During each
preliminary evaluation, the most recent year's operating records were obtained,
sampling  and analysis of influent, effluent, and interprocess flows were con-
ducted, ' and detailed budgetary information was obtained.  In addition, oper-
ating personnel were interviewed extensively concerning many aspects of oper-
ations.   Reports  covering findings and conclusions for each preliminary eval-
uation were prepared and submitted to EPA.

     One  treatment plant, a 4.0 mgd  complete mix activated sludge facility,
was  the subject of an in-depth special study of about 3 months duration. The
purpose of the  special study was to  develop a control strategy for the sludge
bulking problem at the plant.  Sludge bulking, in varied degrees, had been
identified under  the preliminary evaluation phase as a major problem at many
activated sludge  plants. Very little success in long-term alleviation of the
problem has been  reported.   This appears to be due in large measure to the
fact that in most cases  the specific cause of the problem was not identified.
The  special study was designed to  identify the cause of the bulking problem,
and  determine  a method, of  eliminating the cause, and therefore, increase the
likelihood of  a successful  control program.

      Data collected during each.of the 3 project phases  (site visit, prelimin-
ary evaluation,  and special study) resulted in conclusions as summarized  in the
 following paragraphs.   The site visit phase included a wide data base with
 limited depth  of investigations.   Conclusions, therefore, are of a broad  and
 general nature.  Conclusions forthcoming;from the preliminary evaluation  are
 qonsiderably more detailed with^respect  to specific process problems and  0§M
 programs.  Conclusions from the.special  study relate specifically to the prob-
 lem of sludge bulking.          ;
                                      VII

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     The 120 site visits resulted in data that suggested several trends or re-
lationships between treatment plant size or process type  and various opera-
tional or administrative characteristics.  Observations from the site visit
phase included:
 1.
2.
3.
4.
5.
    7.


    8.
    9.
          Treatment plants serving the smaller populations tend to em-
          ploy extended aeration, contact-stabilization,  or trickling
          filter processes.  Large populations tend to be served by
          conventional activated sludge plants.

          Sixteen percent of all plants studied handle a  high indus-
          trial waste load.  Thirty percent of the larger (10 mgd or
          larger) plants receive high industrial waste loads.   High in-
          dustrial waste loads normally resulted in a total plant over-
          load and reduced plant efficiency.   There is no apparent cor-
          relation between size or type of facility and impact of in-
          dustrial waste on operation.

          Forty- three percent of plants studied experience operating
          problems as a result of receiving excessive volumes  of infil-
          tration/inflow.   There is no  apparent correlation between
          size or type of facility and  impact  of infiltration/inflow  on
          operation.

          Plants of greater than 5.0 mgd design capacity  make  signifi-
          cantly greater use of their laboratories  through both process
          control testing and performance testing  than do those less
          than 5.0 mgd.   Generally,  the laboratories  in larger plants
          are  better  equipped and staffed.

          Greater degree of process  control is  exercised  in larger  plants
          (>5.0 mgd)  than in smaller plants.   Although somewhat  greater
          controllability is built into these  facilities,  the  presence
          of knowledgeable  operators is the principal  reason for the de-
          gree of control.
                                                                    more
     Inadequate process control impacts activated sludge plants
     severely than trickling filter plants.

     Adequacy of maintenance programs shows  a positive correlation
     with size of facility.

     On the average,  the large plants contain a greater percentage
     of new equipment than do the smaller plants,  since most  large
     facilities tend  to be better maintained and have  more  flexible
     operating budgets, thus permitting timely replacement  of equip-
     ment.   Smaller plants are frequently required to  "make do" when
     equipment fails.

     Larger plants have significantly greater unit process  backup
     capability.   Process  type does not affect backup  capability.
                                    Vlll

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    10.   Larger.plants have better preventive maintenance programs
          than do the smaller facilities.  The extent of preventive   •
          maintenance programs is not related to process type.               '

    11.   Technical references are considerably more complete at the
          larger plants.  These include 0§M manuals  and literature
          related to specific items of equipment.             ,  '

    12.   Seventy-one percent of plants greater than 5 mgd design •••;•
          capacity have auxiliary power provisions, while only 40
          percent of those less than 5 mgd capacity have such pro-
          visions.                                              •

     In general the site visit data indicated that there is a large degree of
variation among treatment plants in such areas as level of staff training, pro-
cess control, age or condition of equipment, and maintenance or housekeeping
procedures.

     During the preliminary evaluation phase, the degree of impact of identi-
fied problem areas on plant performance was assessed.  In conducting each pre-
liminary evaluation, the major areas that were investigated in detail included:
unit process performance and design adequacy, operational procedures and sup-
port facilities  (0§M manuals, laboratory, etc.), maintenance programs, and ad-
ministrative aspects (staffing and budget).  A Weighting and Ranking Table was
prepared whereby deficiencies and problems at each of the 30 plants studied
under the preliminary evaluation phase were reported.  This table permitted
quantitative weighing of the problems, followed by a ranking of thejhighest
weighted problems.  In all, 70 potential problem areas were addressed at each
facility.  The 10 most frequently encountered problems were identified, and
ranked and are listed in decreasing order of severity as follows:

     1.   Operator application of treatment concepts and testing
          to process control.

     2.   Infiltration/inflow

     3.   Process control testing procedures

     4.   Adequacy of OiJM manual

     5.   Industrial loading

     6.   Training

     7.   Hydraulic loading    -:

     8.   Treatment understanding

     9.   Process controllability

    10.   Sludge treatment                                        "
                                      IX

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      As  the above ranking list  indicates,  inadequate plant performance is a
 function of both specific design problems  (loadings and processes) and oper-
 ational  deficiencies.   However,  the major  conclusion of the preliminary evalu-
 ation phase is that proper biological process  control  is not being practiced
 at most  treatment plants.  This situation  is partially due to -inadequate oper-
 ator training.  In many cases,  however,  it was found that operators with a    :
 good knowledge of biological  treatment concepts are not controlling theif sys-
 tems according to those concepts,  indicating that the  importance of process
 control  is  apparently  not  fully appreciated.

      In  looking into the administrative  aspects of treatment plant operation,
 it was found that a significant number of  plants were understaffed.  When com-
 pared against EPA staffing guidelines, over 50 percent of the plants studied
 had staffs  smaller than the recommended  number.  In many cases the adverse im-
 pact of  the small staff is not  readily apparent, since buildings, equipment,
 and grounds appear to  be generally well  maintained.  However, this may simply
 mean that manpower that could be used for  process control is being diverted to
 maintenance duties.  Also, an indication of understaffing on the basis of EPA
 guidelines  does  not necessarily mean these plants are not staffed adequately.
 Rather,  the guidelines  themselves  may be inaccurate, or for a particular
 facility a  relationship between staffing and plant performance is not present-
 ly identifiable.   Examination of the 0§M budgets for the 30 treatment plants
 indicated that the level of funding in most cases is comparable with the na-
 tional average for treatment  plants of similar type and size.  However, there
 is  reason to  believe that  upgrading the  staffing and salary segment of the
 average  wastewater treatment  budget would  result in improved plant performance.
 This  is  especially true for the  smaller  (<5 mgd) treatment systems.

      The final study phase of the  project  consisted of a detailed investiga-
 tion  to  identify the cause of sludge bulking at a special study plant and to
 recommend physical  or operational  changes  to eliminate the problem.  The study
 site was  an  activated sludge plant  with flexibility and process control designed
 into  the system.  However, since start-up, process control was virtually im-
possible as a result of bulking  sludge.  The bulking problem has limited re-
 turn  and wasting  rates  due to the  dispersed nature of the sludge in the  sec-
 ondary clarifier.  Thus, these important operational parameters could not be
 adjusted to control  the  process  F/M ratio  and mean cell residence time.  Pre-
vious  attempts to "operate out of  bulking" by  such methods as shifting from
 complete mix  to contact  stabilization had  met with temporary, or no,  success.

      The special  study was designed to illustrate a more scientific approach
to be  taken to solve the bulking problem.  Using samples of the mixed liquor,
the specific  filamentous bacteria  causing the settling problem were isolated
and identified.   Thiothrix was found to be the major problem organism.   Know-
ing the  environmental conditions favoring the proliferation of Thiothrix,
sources  of high sulfide  concentration were sought.   It was found that  design
deficiencies  in the  sludge removal equipment in the final clarifiers caused
excessive sludge  detention in certain areas of the clarifier bottoms.   Ex-
tremely high  sulfide concentrations were measured in these areas.  The propen-
sity for high  sulfide concentrations to stimulate the growth of Thiothrix has
been documented in the literature.  Consequently,  recommendations were made to
alter the clarifier sludge removal systems.

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     During the site visit and preliminary evaluation phases, it was observed
that bulking causes poor effluent quality in many activated sludge plants of
all types.  The special study points out that the cause of the problem is site
specific:  each instance must be studied, the cause identified, then solutions
to resolve the problem can be determined and implemented to correct the prob-
lem.  Nonspecific approaches, such as additions of chemical oxidants to the
aeration system or the return sludge flow, often treat the effect, rather than
the cause, of the process problem.  Hence, such methods are likely to provide
only temporary relief arid, furthermore, represent an operating cost that may
not be necessary.

     This report was submitted in partial fulfillment of Contract No. 68-03-
2223 by Gannett Fleming Corddry and Carpenter, Inc., Harrisburg, Pennsylvania,
under the sponsorship of the Environmental Protection Agency.  Work described
in this report was accomplished during the period from June, 1975 to December,
1977.
                                      xx

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                                   CONTENTS
Foreword  ...... ......................... •
Preface   ................................   -^
Executive Summary   ......................... • •   v*
Figures .................................   X1V
Tables  ....................... • .........   *^.
Acknowledgment  ... ..........................   XV11

     1.   Introduction  .........................     1
     2.   Conclusions   .........................     3
     3.   Recommendations   .......................     6
     4.   Research Approach   ......................     9
              Site Visits   .......................     9
              Preliminary Evaluations   .................    11
     5.   Evaluation of Causes of Limited Plant Performance   ......    16
              Administration  ......................    16
              Design  ..........................    23
              Operation   ...... . ..................    27
              Maintenance   .......................    29
     6.   Priority Listing of Problems  .................    36
     7.   Other Investigations - Special Study  ... ..........    44
     8.   Relationship Between 0§M Parameters and Size and
          Type of Facility    ......................    64
     9.   Impact of Established Programs on Priority Problems   .....    86
    10.   Potential for Improved Plant Performance   ...........    92

References   ....... - .................. .....   101
Appendices

     A.   Summary of Site Visit Data - General Information   .......   103
     B.   Plant Evaluation Summary   ............. . .....   115
     C.   List of Recommendations from Preliminary Evaluation Reports  . .   145
                                      Xlll

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                                    FIGURES
Number
   1      Relationship between operation and maintenance expenditures
          and plant design flow   .	    17
   2      Comparison of actual operation and maintenance costs with
          average costs at similar plants	    18
   3      Relationship between plant capacity and staff size  	    19
   4      Relationship between actual staff sizes and recommended
          EPA staff levels		    20
   5      Overall staff capabilities at site visit plants ....<...    22
   6      Present average flow as a function of design flow (site
          visit phase)	    24
   7      Present average flow as a function of design flow (pre-
          liminary evaluation phase)  	  .....  	    24
   8      Operation and maintenance performance indicators - plant
          laboratory	    28
   9      Operation and maintenance performance indicators - process
          control procedures		    30
  10      Operation and maintenance performance indicators - oper-
          ation and maintenance manual     	-	    31
  11      Operation and maintenance performance indicators - routine
          maintenance   	»	    33
  12      Operation and maintenance  performance indicators - emer-
          gency maintenance   	„	    34
  13      Schematic of wastewater treatment facility   ..........    45
  14      Recommended reactor concentrations and waste  rates  «  	    49
  15      Effect of return sludge rate  on blanket depth	    50
  16      Effect of influent  clarifier  flow on blanket  depth  -	    51
  17      Relationship of return sludge rate to  clarifier  solids
          concentrations	    52
  18      Gravitational settling velocity as a function of suspended
          solids concentration  ... 	    54
  19      Transport of solids due to gravity sedimentation  	    55
  20      Transport of solids due to sludge withdrawal   	    56
  21      Transport of solids due to gravity sedimentation and sludge
          withdrawal    	    56
  22      Profile of H2S concentrations in final  clarifier bottom
          sludge	    60
  23      Profile of H2S concentrations in final  clarifier bottom
          3ludge	    61
  24       Relative number of  plants  with respect  to design capacity   • •    65
  25       Relative number of  plants  with respect  to facility type ....    65
                                     xiv

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Number                                                                    Page

  26      Relationship between staff capabilities for operation
          and size and type of facility	.    70
  27      Relationship between use of laboratory and size and
          type of facility	    71
  28      Relationship between process control and size and
          type of facility	    73
  29      Quality evaluation of technical references for operation  ...    74
  30      Evaluation of use of consulting engineering services"  .....    74
  31      Relationship between staffing capabilities for mainte-
          nance and size and type of facility	    75
  32      Relationship between age of equipment and size and type
          of facility   ..... 	    76
  33      Relationship between spare parts inventory and size and
          type of facility	    77
  34      Relationship between preventive maintenance and size
          and type of facility	    79
  35      Relationship between emergency provisions and size and
          type of facility	    80
  36      Relationship between backup unit provisions and size
          and type of facility	    81
  37      Relationship between technical references for maintenance
          and size and type of facility	    82
  38      Relationship between housekeeping practices and size and
          type of facility	    83
  39      Relationship between availability of auxiliary power and
          size and type of facility	    85
                                      xv

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                                    TABLES

Number

   1      Impact of recommendations on frequently encountered
          problems  	 ...... 	    7
   2      Actual and recommended labor effort distributions . . 	   21
   3      Plant evaluation summary (ten problems most frequently
          encountered)	   37
   4      Plant evaluation summary (other problems encountered) 	   38
   5      Mixed liquor settling velocity and gravity flux ........   53
   6      Microbiological characteristics of filamentous cells
          in sludge at special study plant	   57
   7      Hydrogen sulfide concentrations	   59
   8      Relationship between service population and type and
          size of facility	.....;   66
   9      Relationship between type of wastewater collection
          system and type and size of facility	   66
  10      Relationship between year of most recent upgrading and
          type and size of facility	   67
  11      Relationship between wastewater characteristics and
          type and size of facility	   67
  12      Relationship between industrial waste impact and type
          and size of facility	   68
  13      Relationship between infiltration/inflow impact and
          type and size of facility   .	   69
  14      Distribution of plants with respect to noncompliance
          with NPDES permit standards   	•. . . .   93
  15      Current annual effluent characteristics of preliminary
          evaluation plants     . *	   94
  16      Discharge pollutant loads based on NPDES permit levels
          and present average annual flow   ..... 	   95
  17      Effluent characteristics attainable through implemen-
          tation of recommendations	   97
  18      Anticipated effluent characteristics with NPDES permit
          limits as goal	   98
  19      Improved performance evaluation	   99
                                      xvi

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                                ACKNOWLEDGMENTS

 ,  -.  This project was conducted by Gannett Fleming Corddry and Carpenter, Inc.
the principal investigators received substantial technical project contribu-
tions from the following staff:

                   ...          Gerald  P.  Voegler
                               Thomas E. Whittle
 ',:   ,    .                     Raymond H. Myers
                '.•--.  *          Steven C. Huntzinger
•:•'.,                     Dennis W. Po.ntius
                 •.  '-.          John L. Latsha

The efforts of Mrs. Jean P. Lippincott in preparation of the final report
manuscript and of Mr. Donald W. Deppen in preparation of graphics were also
gratefully acknowledged.

     Appreciation is expressed to all managers, operators, and other personnel
of the various.wastewater treatment facilities who participated  in the re-
search effort. Appreciation is also expressed to all state and EPA regulatory
agency personnel who developed the various lists of facilities as research
candidates, and who actively participated in various phases of the research
program.
 ';'•.,,..,
     The direction provided and assistance given by Mr. John Smith, Mr.  Ben
Lykins,,and Mr. John Sheehy, of the Environmental Protection Agency, Office  of
Research and Development, Cincinnati, Ohio, were greatly appreciated.
                                      xvi i

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                                   SECTION 1

                                 INTRODUCTION

     The Federal Water Pollution Control Act Amendments of 1972 established
specific goals for controlling wastewater discharges to meet certain water
quality objectives.  Achieving these goals will require significant capital ex-
penditures for construction of new wastewater treatment plants and will also
require all treatment plants, both new and existing, to be operated effi-
ciently and effectively.  Proper operation of new and modified plants, and im-
proved operations of existing ones, are essential if water quality goals are
to be met.  Optimization of operation is critical to realizing the maximum re-
turn on the sizable investment being made for sophisticated pollution control
systems.

     Operation and maintenance surveys conducted in accordance with Section
210 of the Act are included in the annual Clean Water Report to Congress.  In
1973 and 1974, the years preceding this study, these surveys showed that
about one-third of all treatment plants constructed with federal grant assis-
tance were not operating at the design efficiency level when the plants were
inspected.  These surveys showed severe deficiencies in the areas of operation
and maintenance, manpower, hydraulic load, laboratory facilities, and testing
programs.  As a result the plants failed to meet their permit requirements
for effluent loadings of biochemical oxygen demand  (BODs), suspended solids,
and settleable solids.  These same shortcomings were also perceived by the
national and regional offices of the EPA.

     This study was conducted to identify and rank the causes of poor perfor-
mance in biological treatment plants.  Performance problems were studied on
three levels.  One-day site visits were used to screen 120 candidate plants.
Thirty of these plants were selected for three- to five-day preliminary eval-
uations in which various administrative, design, operational, and maintenance
factors were examined.  At one plant, identified as having a severe filamen-
tous bulking problem, a three-month extended study was made to identify the
cause of the bulking and to recommend specific corrective measures.  Based on
the detailed studies at the preliminary evaluation  level, a priority listing
of causative factors was developed.  These problems represented those areas
most frequently  identified as requiring application of corrective measures (ex-
clusive of major expenditures for  construction) to bring treatment plant per-
formance  into compliance with design intent and permit criteria.  At each of
the thirty plants  that was the  subject of a three-to-five day  intensive  study,
recommendations  to improve performance were made.   The impact of implementing
these recommendations  in terms  of  reduced pollutant loadings to the environ-
ment was  assessed.

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     The project which is discussed in the following pages represents a sig-
nificant first step in maximizing the return of the national investment in pol-
lution control facilities.  There are many well-designed wastewater treatment
plants capable of high degrees of pollutant removal now on line, and the num-
ber is^continually increasing.  However, the evidence indicates construction
of facilities is only part of the solution.  Good operation, maintenance, and
administrative programs must be in force or the best of facilities will pro-
duce unacceptable effluent.  Through projects such as this, areas where oper-
ational programs and procedures are weak can be identified.  In this manner,
programs may be developed to optimize the efficiency of treatment systems
which currently have a partially untapped potential.

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                                   SECTION 2

                                  CONCLUSIONS

     On the basis of the 30 preliminary evaluations conducted in the eastern
U. S. study area, treatment plant performance appears to be more limited by
operational, maintenance, and administrative shortcomings than by design
deficiencies or errors.  The more common operational causes of inadequate plant
performance were:

     1.   Wastewater treatment concepts and process testing results were
          not applied by the operators to control the biological process.

     2.   To varying degrees, personnel staffing most treatment facilities
          were familiar with conventional process control techniques, but
          this knowledge was not effectively applied in practice.

     3.   At most plants process testing was not performed at a level re-
          quired for proper monitoring and control.  Basic process con-
          trol parameters such as MLSS, MLVSS, SVI, and F/M were fre-
          quently not monitored.

     4.   Plant laboratory capabilities, including equipment, test pro-
          cedures, and record keeping, were marginally adequate or in-
          adequate in many cases.

     5.   0§M manuals were either nonexistent or not comprehensive enough
          to be of benefit to the plant staff.

     6.   Most .operators ha.d received some sort of training in waste-
          water treatment technology.  However, training programs were
          general in nature and did not address plant-specific process
          control or "troubleshooting" techniques.

     Design-related limitations on plant performance were also noted during
the  study,  although not be the degree that operational problems were observed.
The  more frequently encountered design related problems were:

     I.   Periodic hydraulic overloading as a result of excessive in-
          filtration/inflow was widespread among plants in the study
          region.

     2.   Process overloading occurred as a result of industrial waste
          discharges, typically received by the plant in "slug" loadings.

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      3.    Lack of built-in controllability or flexibility,  especially
           in small package systems,  resulted in limited performance
           potential.

      4.    Inadequate  sludge treatment  or disposal  capabilities  limited
           the control of sludge wasting and  return rates,  thereby in-
           terfering with the operator's implementation  of  sound process
           control strategies.

      Maintenance programs and practices were examined at each of  the prelimin-
 ary evaluation sites  and findings  were as follows:

      1.    With the exception of spare  parts  inventories and parts pro-
           curement, routine maintenance practices  were  marginally ade-
           quate or better.

      2.    Housekeeping practices were  generally satisfactory.   In fact,
           in many cases  it  was apparent that greater effort was devoted
           toward maintaining plant appearance than was  expended for ob-
           taining optimal facility performance.

      3.    Emergency maintenance capabilities, including manpower,  parts,
           and equipment,  are adequate  at most facilities.  However, im-
           proved alarm systems and auxiliary power  sources are needed.

      Administrative deficiencies were  occasionally  found to be causes of poor
 plant performance.  The  following  items were specifically noted:

      1.    Total  operating budgets  at most of the preliminary evaluation
           plants were nearly equal to  or exceeded a calculated average
           expenditure for operation and maintenance of  plants of  similar
           size  and type.  However, budgets were  frequently too general and
           disorganized, making it  difficult  to  determine how funds were ap-
           portioned.

      2.    Approximately one-third  of the facilities were staffed  at a level
           at  least  20  percent  less than that  recommended by EPA staffing
           guidelines.

      3.    In  terms of labor categories,  the  greatest manpower deficiency
           apparently  existed in the area of maintenance. The validity of
           this observation, however, is  dependent on the accuracy with
           which  employee  job titles and descriptions at each plant reflect
           the employee's  actual  duties.

      Over  the past few years operational problems have been increasingly
 recognized as limiting factors  to treatment plant performance.  As a result
programs  and literature have been developed to aid the operator  in optimiz-
 ing performance.  However,  this  study  indicated that, to date, these programs
have had minimal  impact on  plant operations.   According to observations at the
 study sites,   reasons for this minimal  impact are as follows:

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     1.   EPA Technology Transfer information and Operation Manuals,
          while readily available, are not reaching a large percent-
          age of the operators.

     2.   Process control information presented in training courses
          and certification programs is not being carried over into
          the field.  It is apparent that operators find it difficult
          to relate the theoretical information presented in such
          courses to the specific operating problems at their plants.

     3.   Operations and troubleshooting seminars presented by EPA
          are not widely attended by operators.

     4.   Technical assistance is available through operations con-
          sultation groups in some consulting engineering firms, but
          municipalities rarely take advantage of this on a continuous
          or regular basis. This is undoubtedly due to cost of such
          services.

     5.   OfJM manuals as currently prepared do, not reflect the input
          of the plant operating staff, and operators, therefore, often
          find these manuals difficult to follow.  The manuals are sel-^
        •  dom used on a day-to-day basis.

     As a part of each preliminary evaluation, specific recommendations were
set forth for improving plant performance.  The primary intent of these recom-
mendations was to set forth nonstructural modifications, addressing areas such
as training, process monitoring and control, 0§M manual preparation, and
budgeting for plant operations.  The actual impact of implementing these
recommendations is not known.  However, on the basis of engineering judgement
an estimate of attainable wastewater quality at each plant was developed.  On
the basis of these estimates, compliance with NPDES permit limitations by the
30 plants would improve from 79 percent to 90 percent for BODs and from 55
percent to 86 percent for suspended solids, strictly as a result of implement-
ing the recommended operational improvements.

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                                   SECTION 3

                                RECOMMENDATIONS

     The results of this study show that there is significant potential for im-
proving performance of biological treatment systems through upgrading opera-
tion and maintenace practices.  The specific areas where operation,  mainte-
nance, or administration of wastewater treatment facilities apparently fall
short have been discussed in detail. As a result of this study there is little
doubt that there are tangible benefits to the environment to be gained through
operationally improving the performance of biological treatment plants, and
closing the gap between design intent and current effluent quality.   Eight
specific recommendations are offered toward the ultimate achievement of the
above objective.

     1.   Operator training programs should be expanded and improved
          to address process control technology and to emphasize the
          direct impact of continuous process control on effluent qual-
          ity.  Positive step-by-step control strategies should be pre-
          sented and fully explained.  This could be done at state
          level and tied in with certification programs, or through
          the federal government's training activities. Also, site-
          specific training programs should be provided for large or
          complex treatment systems to provide the operating staffs
          with a hands-on knowledge of available process control tech-
          niques .

     2.   Positive action should be taken to assure process control
          is practiced at treatment facilities to optimize performance.
          An example of such positive action would be regulatory agency
          monitoring of process control by requiring various process
          parameters be reported along with the effluent quality param-
          eters now specified in discharge permits.

     3.   More involvement of consulting engineers and other recognized
          experts in technical operations assistance should be encouraged
          and, in some cases, possibly be made a grant eligible cost.

     4.   During the design stage, more attention should be directed to the
          treatment plant laboratory, especially at smaller (<5 mgd) fa-
          cilities.  The intent would be to insure that adequate facil-
          ities are provided for effluent process control testing and
          thorough wastewater characterization.

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     5.   More comprehensive and understandable process control de-
          scriptions should be provided to operators by design engi-
          neers and technical assistance sources.  Such information
          should be included in the plant operation and maintenance
          manual, which in turn should reference manuals provided
          through state and federal government for augmentation and
          clarification of theory as necessary.

     6.   Budgeting for operation and maintenance of wastewater treat-
          ment facilities must become more organized and needs-
          sensitive.  This is especially true in the case of the smaller
          (<5 mgd) treatment systems.  Higher priority for wastewater
          treatment in the municipal budget must be established.

     7.   Mechanisms to attract, and keep, high-caliber operators should
          be identified and implemented.  Included might be higher en-
          try level educational background requirements, higher salaries,
          increased opportunities for advanced training, and better de-
          fined potential for advancement.  The status of the treatment
          plant superintendent as a key public works official must be es-
          tablished.

     8.   Operability and flexibility should be carefully considered dur-
          ing the design process.  This, of course, will do little for
          existing plants, but may significantly reduce future problems.
          If possible, the principal operating personnel to be employed
          at the plant should be retained during the final design stages.
          Their comments, criticisms, and suggestions should be fully
          evaluated by the design engineer.  Significant future operating
          problems might thereby be avoided.

     The recommendations set forth above are designed to reduce or remove the
negative impacts of the priority problem areas identified by this study.
Table 1 shows the problem areas which each of the recommendations as offered
below will impact.
    TABLE 1.  IMPACT OP RECOMMENDATIONS ON FREQUENTLY ENCOUNTERED PROBLEMS
Problem

Operator application of concepts and
     testing to process control
Infi1tration/inflow
Process control testing
0§M manual adequacy
Industrial loading
Training
x

x
X


X
                                                    Recommendation
x

x
                    x
                    x

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                              TABLE 1 (continued)
                                                  Recommendation
                                       123456
                              7    8
Problem

Hydraulic loading
Treatment understanding
Process controllability
Sludge treatment
x
                                   x
     Finally, this study has answered some questions with regard to where op-
erational programs are weak, and what impact these deficiencies are having ori
treatment plant performance.  However, some questions have not been fully
answered, and the advisability of further study is indicated.  We, therefore,
recommend that the investigations discussed herein be continued to provide a
greater data base for further identification of operational, maintenance, and
administrative areas, where improvement could result in better levels of treat-
ment plant performance.  It is also recommended that certain problems identi-
fied during this investigation be studied in greater depth, so that the most
effective remedial programs may be evolved.  An example is operator training.
It has been concluded that the level of training, to which many supervisory
operators have been exposed, has not, to date, been implemented in plant oper-
ation.  The question must be raised relative to why there exists a gap between
knowledge of biological treatment principles, and implementation of these
principles in process control.  A more intensive study of training programs
and methods of transferring classroom theory to field application, than could
be conducted within the scope of the present investigation, should provide
insight into this problem. Another area where further study seems advisable
is adequacy of wastewater treatment plant operations funding.  It is apparent
that some treatment plants are underfunded, and performance suffers as a di- :
rect result.  However, it is difficult to determine the severity of budget
deficiencies, or the specific areas where increased funding would have the
greatest positive impact.  No standards for comparison to determine budget
adequacy on a unit pollutant removal basis exist.

     The above are but a few examples where continued and increased study is
likely to help in the effort to achieve greater levels of performance from
existing treatment facilities.'  There is little question that much is to be
gained through concentrating on.improving operational or administrative pro-
grams at wastewater treatment facilities.  The maximum return on the national
investment in pollution control equipment has not yet been realized.  Increas-
ing this return requires improvement of operational programs.  This objective
should be heavily emphasized in research activities for the immediate future.

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                                   SECTION 4

                               RESEARCH APPROACH

     In this section the research approach on which this two-year investiga-
tion was structured will be described.  This discussion will be broken down
into two subsections, the first dealing with research approach employed for the
site visit phase, and the second dealing with research approach employed for
the preliminary evaluation phase. The special study research approach will be
presented in the section devoted to that study (Section 7).  Research ap-
proaches for all study phases were evolved prior to initiation of field stud-
ies, but some minor changes in approach were made as the project proceeded,
in an effort to optimize efficiency of data aquisition.

SITE VISITS

     Prior to conducting in-depth evaluations, wastewater treatment facilities
were subjected to a screening process, whereby plants experiencing problems of
an operational or maintenance nature were identified.  Throughout the project,
this screening process has been referred to as the site visit phase.  Gener-
ally, those plants which were reportedly experiencing operation and mainte-
nance problems were recommended as candidates for comprehensive study in the
preliminary evaluation phase.

     The procedure for selecting treatment facilities to be examined in the
site visit phase was established early in the project.  As the eastern con-
tractor, Gannett Fleming Corddry and Carpenter, Inc. (GFCC), contacted repre-
sentatives at the EPA Region III office in Philadelphia, Pennsylvania, and re-
quested assistance in obtaining information regarding candidate plants for
site visits.  Through a  combined effort between the Region III office and the
state regulatory agencies, plants were identified which appeared to comply with
selection criteria  developed to assist in differentiating between operational
and nonoperational problems. Briefly, these selection criteria were:

     1.   The plant must incorporate some type of biological treatment
          process as the major wastewater treatment system.  The pro-
          cesses considered include numerous activated sludge modes
          (conventional, extended aeration, complete mix, contact stab-
          ilization, step aeration, and pure oxygen), fixed film sys-
          tems (trickling filter and rotating biological disc), and
          aerated lagoons.

     2.   Although not restrictive, a significant number of candidate
          plants should range in size from 3,785 to 18,925 m3/d (1.0
          to 5.0 mgd).

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     3.   The plant should not be overloaded with respect to either
          flow or pollutant load, or have other readily identifiable
          design deficiencies.

     4.   The plant should not be in the process of designing or con-
          structing additions to the facility for purposes of upgrad-
          ing the degree of treatment.

     5.   The history of the facility should be such that the plant
          has encountered difficulty in achieving discharge limita-
          tions .

Utilizing data in their files, the Region III office compiled a preliminary-
list of candidate plants for site visits.  Additions and comments were solic-
ited from the Pennsylvania Department of Environmental Resources, the Maryland
Department of Natural Resources, the Virginia State Water Control Board,  and
the West Virginia Department of Natural Resources.  Following review by the
state agencies, the lists of potential plants were reviewed by GFCC and plants
were selected for site visits.

     Following the selection of plants for site visits, the state agencies
were requested to arrange the visits according to a schedule prepared by GFCC.
In those cases in which the agencies preferred not to conduct the scheduling,
GFCC personnel made arrangements directly with the facilities.  Depending on
the size of the facility, the type of treatment process, and the location of
the plant, the duration of .the visit was either one-half day or one day.  Be-
cause of the informal nature of the visit, arrangements were typically made
with the respective plant superintendents or chief operators.

     Typically, the site visits consisted of a complete tour of each treatment
facility and an interview of the superintendent or chief operator.   Informa-
tion gathered during the visits was divided into three major categories:   gen-
eral information, operation, and maintenance.  The nature and extent of infor-
mation collected under each of these categories is as follows:

General Information

     Owner and operator of the treatment facilities, design flow, type of pro-
cess, year of original construction, year of most recent upgrading, service
population, raw wastewater characteristics (percentage of industrial waste),
type of sanitary wastewater collection system (separate or combined with storm-
water), name of receiving body of water, impact of infiltration/inflow, and
impact of industrial wastewater discharges.

Operation

     Number of operators, operational scheduling  (eight hours per day, round-
the-clock), staff certification  (number of certified operators, levels of cer-
tification), operator training programs  (i.e., Sacramento and Clemson series),
analytical capabilities  (apparatus, sampling techniques, testing methods, and
records), process control testing, plant performance monitoring, process con-
trol techniques, technical references for operation (comprehensive operations

                                      10

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manual, equipment manufacturer information), and use of consulting engineering
services.

Maintenance

     Staff capabilities for maintaining facility, age of equipment, spare parts
inventory, preventive maintenance programs, emergency maintenance provisions,
"housekeeping" practices, backup unit capabilities, technical reference for
maintenance, and auxiliary power capability.

     In addition to the foregoing, the plant superintendents were given the
opportunity to verbally provide information regarding specific problems of
both operational and design natures.

     Following the visit, 2- to 3-page report was prepared which summarized
the information collected during the site visit, noted the problems as stated
by the superintendent, and recommended or rejected the facility for further
study in the preliminary evaluation phase.  Although site visits were con-
ducted at 120 treatment facilities, formal reports, describing specific oper-
ational and maintenance programs, design criteria, and administrative prac-
tices were prepared for only 80 plants.  In the early stages of the project,
the purpose of the site visits was simply to screen facilities for further
study.  After completing about one-third of the visits, this phase of the proj-
ect was expanded in scope to include preparing and submitting reports to EPA.
Thus, the information reported for the plants varies with respect to the time
of the site visit.  As a means of quantifying the data collected during the
site visits, each plant characteristic was assigned a numerical value from.
zero to three, having the following interpretations:

          Rating

            3                 Plant is deficient in this area.  Capability
                              is nonexistent.  Considerable problems result.

            2                 Plant may be deficient in this area.  Capa-
                              bility is inadequate.  Some problems result.

            1                 Plant may be deficient in this area. Capa-
                              bility is marginally adequate.  Little or
                              no problems result.

            0                 No apparent deficiencies exist.  Capability
                              appears adequate.  No problems are apparent.

Appendix A presents a tabulation of the data collected throughout the site
visit phase of the project.

PRELIMINARY EVALUATIONS

     The purpose of the preliminary evaluation phase was to examine the per-
formance of the individual wastewater treatment facilities and the unit pro-
cesses comprising each facility, to evaluate existing operation, maintenance,

                                      11

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and administrative programs and practices, to identify and rank problems caus-
ing poor plant performance and to make specific recommendations for improving
plant performance.  In theory, the thirty plants chosen for preliminary eval-
uation were selected on the basis of experiencing operation and maintenance
related problems, as identified during the site visit phase.  However, a few
plants were chosen as a result of employing relatively uncommon biological
treatment processes (i.e., pure oxygen activated sludge) rather than because
they were experiencing performance problems.  This was done in an attempt to
have the biological study based on as complete a data base as possible.  In
several cases, a problem which had been identified during the site visit as
operational in nature was later determined, as a result of more in-depth in-
formation  subsequent  from the preliminary evaluation, to be design oriented.
Consequently, not all the treatment facilities for which preliminary evalu-
ations were conducted fully met all of the previously designated criteria for
conducting such a study.

     The original intent of the research approach was to exclude plants that
were experiencing significant infiltration/inflow (I/T) problems.  However,
in the area designated for study under this contract, I/I was very widespread,
due to high yearly precipitation,, topography and geological conditions. There-
fore, it was found to be impractical to exclude a site from further study for
reasons of I/I alone, especially if the I/I problem was not causing severe
hydraulic overloading.  It was further felt that exclusion of plants with I/I
present in their collection systems would bias the study results insofar as
identification of problems at typical plants in the study area was concerned.
For these reasons I/I alone was not considered a basis for rejection of a
plant for-continued study under the project scope.  It might also be added
that the presence of I/I was not always detectable during the short site visit
due to the condition of flow monitoring devices, or the record keeping prac-
tices, at a given treatment plant.

     As described above, plants,were selected as candidates for preliminary
evaluation from those to which site visits had been made.  Because of the ex-
tensive scope of work required for the preliminary evaluation studies, three
entities were normally contacted in order to obtain permission to conduct the
survey; namely, the plant superintendent; municipal authority chairman,
borough manager, or director of public works; and the consulting engineer for
the facility.  The scope and goals of the project were explained to each.
Since assurance was given that the project was for research purposes, and that
information obtained during the survey would not be used for purposes of en-
forcement, any misgivings were removed and permission to conduct the survey
was granted in all, cases.

     The surveys were conducted at thirty biological wastewater treatment
plants continuously from December51975 to March 1977.  Initially, five days
were required to obtain the necessary data for preparing the preliminary eval-
uation report.  However, as the field personnel became more familiar with the
survey procedures, and more efficient data collection methods were developed,
the individual investigations were reduced to 3-day studies.  Similarly, in
the early stages of the study, two or three field personnel, ranging from en-
vironmental technicians to registered professional engineers, were normally
involved in the performance of each survey, whereas a single investigator
                                      12

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normally conducted a survey later in the project.  To some extent, however,
the duration and manpower required for a preliminary evaluation study was a
function of the size and complexity of the plant.

     During a typical preliminary evaluation survey, the field personnel per-
formed the following tasks:
     1.
     2.
     3.
     4.




     5.



     6.



     7.

     8.



     9.


    10.
Obtain plant monitoring records for year preceding site visit. .
Whenever possible, records included results of both process con-
trol and performance monitoring.

Conduct survey gaging, sampling, and analysis program, including
field tests (i.e., pH, dissolved oxygen, settleable solids),
major unit process influent and effluent monitoring, unit pro-
      ;ampling (i.e,,, mixed liquor), and sludge treatment proc
          major 	 f	
          cess sampling (i.e
          testing.
mixed liquor), and sludge treatment process
Complete Plant Evaluation Summary (Weighting and Ranking Table).
This table provides the means for subjectively quantifying de-
sign, operation, maintenance, and administrative problems ex-
perienced at the treatment facility.  Design factors, operation,
maintenance, and administrative programs and practices are as-
signed a value from 0  to  3 which corresponds to decreasing
degrees of quality and completeness.

Complete, or obtain previously completed, EPA Form 7500-5 (Report
on Operation of Wastewater Treatment Plant).  When completed
previously by EPA personnel, this form contained usable infor-
mation regarding operation and maintenance practices.

Examine present plant staffing noting distribution of labor ef-
forts in the work categories of management, operation, mainte-
nance, arid laboratory.

Gather specific information on analytical capabilities includ-
ing available laboratory equipment, sampling techniques, test-
ing methods, test frequencies, and analytical records.

Observe process control techniques employed by operating staff.

Obtain basic design information for major unit treatment pro-
cesses, including tank sizes, detention times, overflow rates,
and loadings.

Obtain copies of National Pollutant Discharge Elimination Sys-
tem (NPDES) permit and state regulatory agency permit.

Secure copy of wastewater treatment budget or most recent
record of expenditures.
                                      13

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    11.   Address specific questions to plant superintendent regarding
          maintenance practices to supplement information obtained dur-
          ing the site visit.

    12.   Review available operation and maintenance manual and similar
          references for content, including equipment information, mainte-
          nance schedules, laboratory and process control techniques,
          parts procurement, and as-built plans.

     Upon completion of the field investigations, a preliminary evaluation re-
port was prepared which set forth the findings of the survey, and evaluate the
plant in terms of performance, design adequacy,  operation and maintenance,
and administrative procedures.  The following items were included in the prep-
aration of each report:

     1.   Use of a computer program, developed specifically for this proj-
          ect, for analyzing the plant performance data. The printout pro-
          vided a mathematical interpretation of the plant influent and
          effluent quality, as well as individual unit treatment process
          loadings and operating parameters.  Also, the plant effluent
          data were computed in terms of 7- and 30-day average concentra-
          tions for purposes of comparison with NPDES permit requirements.

     2.   Results of analyses at Gannett-McCreath Laboratories on waste-
          water and sludge samples collected during the survey.   Tests
          typically conducted included BOD^, various solids examinations,
          fecal coliform, nutrient analyses, and occasional metal deter-
          minations .

     3.   Comparison of plant design information with conventional design
          standards.  Sources of such standards were the EPA process de-
          sign manuals, the "Ten States Standards", and various waste-
          water treatment technology texts.

     4.   Comparison of plant performance data, using both the plant oper-
          ating records and the results of the evaluation survey tests,
          with NPDES and state permit requirements.

     5.   Comparison of individual unit process performance parameters
          with accepted operating standards  (i.e., primary clarifier ef-
          ficiencies, overflow rates, detention times, MLSS concentra-
          tions, food-to-microorganism ratios, and mean cell residence
          times) .

     6.   Use of a specially developed computer program for determining
          optimum staffing levels in accordance with the EPA report,
          "Estimating Staffing for Municipal Wastewater Treatment Facil-
          ities."  The actual staffing patterns were then examined in
          light of the recommended levels.
                                      14

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Development of a unit cost for treatment using unit costs
set forth in the EPA document "A Guide to the Selection
of Cost Effective Wastewater Treatment Systems" and com-
parison with actual unit costs of treatment.  Based on GFCC
in-house experience and cost information, the unit costs
from the document were adjusted to correct for increased
labor and material costs.  The adjusted values from the re-
port were then used to compare expenditures at the various
plants with average funding levels.

Conclusions and recommendations for improving performance.
Recommendations were made for optimizing operation and mainte-
nance practices, improving staffing and budgetary conditions,
and making minor physical modifications.
                            15

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                                   SECTION 5
                            EVALUATION OF CAUSES OF
                           LIMITED PLANT PERFORMANCE

     In this section the various factors found in this study to affect treat-
ment plant performance will be discussed in detail.  The discussion will be
broken down according to the four categories of data collected during the
evaluations; administration, operation, maintenance, and design.

ADMINISTRATION

     Traditionally, wastewater treatment has been a low priority item for many
municipalities. Even in those cases where authorities have been formed to meet
the needs of the community, the attitude that properly treating the sanitary
wastewaters is not as important as other municipal functions frequently pre-
vails.  In many cases local governments and authorities are reluctant to in-
crease taxes or sewer use rentals to offset rising costs of treatment because
of the general attitude of the public toward waste treatment.  It is somewhat
paradoxical that although public opinion has moved toward improving the en-
vironment in recent years, the need for improved performance of existing treat-
ment facilities is not often considered in the same context by the public.  As
a result many treatment facilities are operated with inadequate budgets or
staffs. As an average, salaries of wastewater treatment plant personnel are be-
low the level for persons with similar technical responsibilities.  Therefore,
the personnel employed generally require considerable on-the-job training to
compensate for a minimal technical background.

     During the preliminary evaluation phase, plant administration was ex-
amined with respect to expenditures, staffing, operator motivation, adminis-
trative policies, and morale.  In particular, budgetary and staffing matters
were examined in detail.  Areas such as operator salary scales, motivation,
and morale were rarely found to be primary sources of performance problems
in the thirty plants studied. Specifically, insufficient salary was identified
as a source of significant problems at only two treatment plants.  Motivation
was identified as a minor problem at four installations.  Our own previous
experience has indicated that treatment facilities can be operated to produce
an acceptable effluent (e.g., meets permit requirements) despite low salary
levels.  However, we must be extremely careful when interpreting the findings
of this study relative to salaries, motivation and related areas.  During an
evaluation of the type comprising this study, where the investigators are ex-
posed to the plant staff for only a short time, problems of low morale and
salary  dissatisfaction can go undetected.  Furthermore, the results of low
salary scales may be indirect.  For example, high-priority primary performance-
limiting problems such as lack of implementation of process control techniques
or inadequate testing may be caused, in part, by the lack of incentive

                                      16

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assocaited with low salary scales and unidentifiable opportunities for advance-
ment.  Upgrading the salary level of the wastewater treatment plant operator
classification position should put the municipality in a position to  compete
for more technically qualified individuals.  This would, in turn, increase
professionalism in the treatment industry and result in more conscientious
operation of facilities.

     Adequate funds are required to effectively operate and maintain  treat-
ment facilities.  The rising costs of labor, energy, chemicals, and equipment
parts should be met by the users of the treatment systems.  During the pre-
liminary evaluation phase, the current budgets or actual expenditures, where
available, were examined.  From this information, the unit cost of providing
wastewater treatment was determined for each facility using its design flow as
a base.  The results are presented in Figure 1.  The dispersion of the data
points result -from process variables such as the need for chemical addition,
use of additional unit treatment processes  (primary clarification, filtration,
and effluent polishing), and methods of sludge treatment and disposal. Vari-
ations in quality and completeness of budgets submitted also contributed to
dispersion in the data.  As indicated, unit costs of treatment ranged from 50
cents per 3.78 nrVd (1,000 gallons) for a small, package-type plant to less
than 15 cents per 3.78 rn^/d (1,000 gallons) for a large, activated sludge
facility.  Although the data points are widely scattered, an economy  of scale
is indicated by the regression line.
                                          9  ACTIVATED SLUDGE

                                          m  TRICKLING FILTER



            50
        «>   40
        O
        O
        O

        £   30
        CL
        8
            20-
            10
0.2       0.5     1.0    2.0      5.0
              SIZE OF PLANT (MGD)
                                                           10.0    20.0
Figure 1.  Relationship Between Operation and Maintenance Expenditures and
Design Plant Flow
                                      17

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     To roughly assess the adequacy of the funds allocated for wastewater
treatment at each of the plants studied, a common reference was needed to
serve as a basis for comparison.  The EPA technical report entitled, "A Guide
to the Selection of Cost-Effective Wastewater Treatment Systems," was used as
a means for computing theoretical operation and maintenance cost requirements
for various sizes and types of treatment facilities,  inasmuch as the EPA
document was developed to perform relative cost comparisons among process
trains and not for absolute cost estimation, adjustments to the factors set
forth in the publication were made based on GFCC experience.  Adjustments to
the cost data were made to account for inflation and increased cost of power
and materials since those data were collected and published.  Theoretical unit
costs were calculated for each preliminary evaluation plant and compared to
the unit operational costs, determined using the plant budget and records of
expenditures.

     The comparison of the treatment costs incurred at 30 plants with the de-
rived costs (from EPA reports) of operation based on type and size of facil-
ity is shown in Figure 2.  Actual expenditures at 18 of the plants surveyed
were equal to or exceeded by the respective derived costs and were within 10
percent of the derived costs at two additional plants.  However, six plants
indicated expenditures at least 20 percent less than the derived amount for
operation and maintenance.  As might be expected, those six plants found to be
significantly underbudgeted also were found to have other operation and main-
tenance shortcomings.  Size and coverage of the plant staff and familiarity
of >the local administrative body with the needs of the plant were rated
Statistically poorer at the underfunded plants.   Knowledge of wastewater
treatment theory and preventive maintenance practices also tended to be rated
lowest at those facilities.
                   20
                   is
                   16
                   14
                   -
                   10

                    '
                    6
                    4
                    2
                    0
                          < 70%    70-80%  80-90%  90-99%  >IOO%
                             PERCENT OF AVERAGE COSTS
Figure 2.  Comparison of Actual Operation and Maintenance Costs with Average
Costs at Similar Plants
                                      18

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     Proper staffing, with respect to both numbers and capabilities, is the key
to  effective operation of any wastewater treatment plant.  During both the
site visit and preliminary evaluation phases, considerable effort was devoted
to examining staff capabilities at each plant.  Figure 3 shows the relation-
ship between plant capacity and staff size for the plants examined during the
site visit phase. The figure shows the number of staff per unit of treated
flow decreases as design capacity increases above 37,850 m3/d (10 mgd).
                              10   12   14   16   18
                              PLANT CAPACITY  (MGD)
                                                 20  22  24  26
                                                                     30
Figure 3.  Relationship Between Plant Capacity and Staff Size
     As with budgeting, a published document was used as a basis for compari-
son to evaluate staffing adequacy.  The EPA document, "Estimating Staffing for
Municipal Wastewater Treatment Facilities," was used to determine a recommended
staffing requirement for each of the preliminary evaluation plants.  Using the
procedures in this report, the levels of effort to be devoted  to the six major
labor categories  (supervisory, operation, maintenance, laboratory, yardwork,
and clerical) were determined for each plant,  These requirements were then
compared with the actual labor distribution as given by the superintendent at
each facility.  Figure 4 shows the comparison between actual and recommended
staff levels.  As the figure indicates, nine of the  30 plants  were staffed at
a  level at least  20 percent less than the recommended number.  This analysis
is necessarily quite crude and serves only as a "first cut" look at the plant

                                       19

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                             I2T
                             10"
                              Q m p
                            < 6--
                            a!
                                   <50%    50-80%  80-90%  90-99%  > 100%

                                    PERCENT OF  RECOMMENDED STAFF SIZE
            Figure 4.
            Levels
Relationship Between Actual Staff Sizes and Recommended EPA Staff
            staffing picture.   Assumptions  intrinsic to the estimating procedure,  such as
            the  quantitative productivity of manpower,  can significantly affect the re-
            sults.   On the basis  of reasonable  assumptions, however,  it would appear that
            about one-third of the preliminary  evaluation plants were slightly under-
            staffed.   As was earlier discussed  concerning the salary and motivation situ-
            ation, undei'staffing,  while not identified  as a major primary problem,  may
            indirectly contribute to the plant  performance deficiencies.

                Table 2 presents a summary comparison  of actual and recommended distribu-
            tions of labor for the preliminary  evaluation plants.  Upon inspecting the
            table, several points were  noted:

                1.    With respect to supervision and operation, no discernable
                      pattern  existed.   The number of plants with inadequacies
                      (28)  was approximately equal to the number with excessive
                      efforts  (25)  devoted  to the two categories.

                2.    Overall, manpower allocated to laboratory functions exceeded
                      the  recommended level.  This is not consistent  with the low
                      degree of process control testing observed at the study sites.
                      No relationship appeared  to exist between the complexity of  the
                      plant monitoring  requirements and the laboratory manpower.
                                                  20
_

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                3.    Sufficient  manpower was  not devoted  to maintenance.  Of the
                     major labor categories,  deficiencies in manpower were the
                     greatest  for maintenance.

                Adequate  staff size  alone is  not sufficient.  The personnel at the waste-
           water treatment facility  should be trained and appropriately certified, and
           should have  an understanding  of basic treatment fundamentals.  For this study
           the  use  of training programs  by treatment plant personnel was defined as the
           operator's enrollment in  relevant  courses.  The adequacy or inadequacy of
           such courses has not  been determined  in this study.  Similarly, certification
           refers to  the  level and number of  certified operators at a particular facil-
           ity,  irrespective of  the  requirements of the certification programs or their
           effectiveness.

                Information obtained from the treatment plant personnel during the site
           visit phase  has been  interpreted to evaluate the basic capabilities of the
           operating  staff.  The  term "staff capabilities", is a composite of the numer-
           ical  values  (see Section  4 -  Research Approach) assigned to the staff-related
           characteristics.  To  develop  the composite characteristic> four primary factors
           (staff size, training,  certification,  and treatment understanding) have been
           weighted,  according to  their  estimated impact  on the overall capability of the
           staff, and combined.  According to the weighting system, both staff size and
           treatment  understanding have  been  weighted heavier than training and certifica-
           tion,  since  in  our  experience  the  former two characteristics more directly im-
          pact  the performance  of the plants.   For purposes of graphical presentation,
           the levels of quality of  completeness  corresponding to the numerical ratings
           (0, 1, 2,  e>r 3)  have  been shown as good, fair, poor, and critical.  Figure 5
           shows  the  relative  number of plants having good, fair, poor, or critical staff
           capabilities.   As the figure indicates, staff  capabilities at 69 percent (or
           73^ of 106 plants so rated) were judged adequate.  The reader is reminded that
          this  analysis includes  all plants visited under the site visit phase.   There-
          fore,  in many cases judgements concerning staff capabilities were the result
          of observations  over  a period of less  than one day.
                                                 Figure 5.   Overall Staff Capabilities
                                                 at Site Visit Plants
                                                22
_

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DESIGN                       .   :   .              •

     Each preliminary evaluation included the examination of plant design in-
formation.  Included were the analyses of total plant hydraulic and organic
loadings, unit process designs, including sludge treatment processes,  and
plant flexibility. Since the primary objective of the project was to identify
areas in which increased performance efficiency could result through improved
operation and maintenance practices,  design-, limit ing factors had to be iden-
tified, before the potential of improved operation and maintenance .programs
could be evaluated.

     As noted previously, the main purpose of conducting the site visits was
to screen out plants not suitable for the more extensive preliminary evalu-
ation.  One of the criteria for selection as a preliminary evaluation plant
was that the facility should not be hydraulically or organically overloaded to
a significant extent.  For this reason, only a few plants studied in that
phase were subjected to hydraulic and pollutant overloads as a result of non-
extraneous noninfiltration/inflow related discharges.  For the most part, the
organic overloads were a result of industrial wastewaters containing high pol-
lutant concentrations.  Of the 30 plants evaluated, five were reportedly ex-
periencing organic overloading.  The nature of the overloads  was such that
fluctuations in influent BODs levels, rather than a continuous overload, were
reported at the treatment plants, presumably the result of slug  industrial dis-
charges.

     Continuous hydraulic overloading did not occur at any preliminary evalu-
ation plants.  The majority of the plants were experiencing excessive fluctu-
ations in hydraulic loadings, occasionally exceeding design capacities.  This
situation was attributed to infiltration of groundwater and storm-water in-
flow, rather than legitimate discharges from sewered customers.   Infiltration/
inflow is a widespread, almost universal, problem in treatment plant collec-
tion systems in the geographical area of this study, although the problem
varies in degree.  In several instances the volume of infiltration/inflow was
sufficient to cause major treatment process upsets in suspended  growth systems,
either by causing a "washout" of solids from the secondary clarifier or by
diluting the sanitary wastewater to the point that a reasonable  biomass load-
ing could not be  maintained.

     Figures 6 and 7, respectively, show a distribution of plants with respect
to present average flow  as  a function of design  capacity  for  the site visit
and preliminary evaluation  phases.  As Figure 6  indicates, recorded flows at
27 plants examined under the site visit phase exceeded the design hydraulic
capacity on an average daily basis.  This was a  surprisingly  high number con-
sidering that the site visit plants were selected  from lists  supplied by state
environmental control agencies  who were instructed to exclude hydraulically
overloaded plants from consideration.  It appears  there  is some  need  for state
regulatory agencies  to update  their  information  relative  to treatment plant
status.   Figure  7 shows  that investigations  during the preliminary  evaluation
phase  showed  two  plants  to  be  25  to  50 percent  hydraulically overloaded on  an
average  daily basis.   Five  plants were found to  be hydraulically overloaded,
but  at  a level of less  than 25 percent over design.   As  previously  discussed
the  two  plants experiencing the higher overloads had major performance problems

                                       23

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                     50T
                     4O •
                     30-•
                   o 2O
                     10
                                              100-
                                              124%
125-
149%
                                                          >I50%
                              PERCENT OF DESIGN FLOW
Figure 6.   Present Average Flow as a Function of Design  Flow (Site Visit Phase)
                  o  4.
                                              100-
                                              124%
125-   >I50%
149%
                               PERCENT OF DESIGN FLOW
Figure  7.   Present Average Flow as a Function of Design Flow (Preliminary
Evaluation Phase)

attributable to hydraulics.   It was doubtful that operation and maintenance
techniques could overcome  this design problem at those two facilities.
                                        24

-------
     A comparison of unit process design to actual operating conditions was
made on an individual unit basis at each preliminary evaluation site.  Design
information was obtained from the plant basis of design and drawings where
available.  These were supplemented by field measurements where necessary. De-
sign adequacy was judged on the basis of experience and recognized published
information including:  various EPA process design manuals; the "Recommended
Standards for Sewage Works - Great Lakes-Upper Mississippi River Board of
Sanitary Engineers", commonly referred to as the Ten-States Standards; and
wastewater treatment technology texts.  Since the design of nearly all exist-
ing secondary wastewater treatment plants was subject to the review of the re-
spective state environmental agencies, the unit process design of these facil-
ities would be expected to conform with the design criteria adopted by the in-
dividual states, such as the Ten-States Standards.  Nevertheless, unit pro-
cesses at several plants were noted to be improperly designed.  At several
plants, sufficient detention time was not provided as a result of inadequate
baffling in the chlorine contact tank, possibly resulting in incomplete disin-
fection.  At Plant OS9, weir loadings in the primary clarification stage ex-
ceeded the recommended limit by 500 percent, causing solids carry-over to sub-
sequent unit processes.  At one contact-stabilization facility, Plant 006, the
two discrete aeration stages were not separated as called for in the design,
although performance problems could not be  directly identified as a result of
this deficiency.

     A basic problem was noted in the design of the contact-stabilization pro-
cess at several plants.  Specifically, excessive detention time was provided
in the contact aeration stage.  These plants were designed in accordance with
appropriate state standards, but it is the design standards which erroneously
specified the extended contact detention time to provide a factor of safety.
In practice, the excessive  contact times have been shown to result in pre-
mature stabilization in the contact zone and, subsequently, a near-endogenous
condition in the reaeration zone.  As a result, the adsorptive properties of
the active biomass  in the contact zone were not fully utilized and the bio-
logical process  did not perform as intended.  In effect, the factor of safety
subverted the biological theory on which the contact-stabilization process is
based.

     As opposed to  process  design errors, a number of plants were found to have
other design deficiencies,  such as the lack of grit removal or primary clarif-
ication units, resulting in excessive primary solids being conveyed  to the bio-
logical units.  Although the majority of the facilities designed without  such
preliminary and primary units did not appear to be adversely affected on  a
regular basis, according to the plant staffs, performance problems at those
plants periodically occurred as a result of the inability to keep inert solids
from entering the biological phase.

     Process controllability was found to be a problem primarily with the
smaller package-type  (contact-stabilization or extended aeration) treatment
facilities.  Suspended  growth systems sized less  than 3,785 m3/d  (1  mgd)  often
lacked the capability to vary and monitor air supply and to control  return
sludge rates.  Similarly, many of the package-type facilities were outfitted
with air-lift pumps for returning activated sludge which have historically
limited the ability of  the  operators  to control the process.  Controllability

                                      25

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 at many plants was limited by sludge handling  and  disposal  facilities.
 will be discussed further below.
This
      Built-in operating flexibility was  reported to be a  constraint  in two
 cases.   Although a number of plants (predominantly the smaller facilities) did
 not have multiple unit  capabilities for  the major unit processes, performance
 problems were rarely associated with that  deficiency. The majority of the
 package-type  activated  sludge treatment  plants  could be operated in  only a
 single  mode  (e.g.,  complete  mix,  extended  aeration, contact-stabilization).
 However, in no cases did a preliminary evaluation conclude that performance
 problems would be reduced or eliminated  through changing modes of operation.
 In addition,  the inability to bypass individual treatment units frequently re-
 sulted  in difficulty in performing  maintenance  service on those units, al-
 though  performance was  usually not  adversely affected on a long-term basis.

      Several  plants studied  during  the preliminary evaluation phase  were ex-
 periencing performance  problems as  a result of  design deficiencies (or errors)
 relative to sludge  treatment and disposal.  At  a number of activated sludge
 facilities, inadequate  sludge stabilization and dewatering capabilities re-
 sulted  in excessive solids being retained  in the treatment system or dis-
 charged in the final  effluent.   At  Plant 005, the drying beds were critically
 undersized, which prevented  the operator from wasting sludge at proper inter-
 vals.   A problem at Plant  Q9.3 was reported to be a combination of inadequate
 sludge  digestion and drying  capacity, and  insufficient sludge disposal sites.
 As^a result of inadequate  sludge  thickening capacity at Plant 059, the wet
 oxidation unit  could not sustain  itself  at the  sludge wasting level required
 by process considerations without auxiliary fuel.  Therefore, to save fuel
 costs,  sludge  wasting was controlled  by  the capacity of the thickener to pro-
 duce a  suitably thickened sludge.

      It  should be noted that  control  of  sludge  wasting rate is the primary
 mechanism for control of the  activated sludge process, regardless of specific
 control  strategy used (e.g.,  F/M, SRT, or oxygen uptake control).  But a major
 finding  of this  study is that process control is not being applied by most
 operators. Therefore, many may not  even be aware of sludge handling inade-
 quacies  until they  become severe enough to result in physical problems.

     Performance problems at  two facilities appeared to be related solely to
 the poor performance  of proprietary biological units in the process scheme,
 rather than to  system design  errors. At Plant 0.48,  a relatively uncommon pro-
 prietary activated  sludge unit called an Aero Accelator was cited as  the
 source of performance problems. The physical characteristics of the unit were
 such that intermixing of the thickening zone in the clarification chamber and
 the aeration zone existed, causing turbulence,  thereby inhibiting settling and
 limiting return sludge  solids concentrations,.   In the second situation,  Plant
07.7, which uses a combination of trickling filters  and rotating biological con-
tactors, was not obtaining the level of treatment from the bio-discs  that was
guaranteed by the manufacturer.  Attempts to improve performance through vary-
ing the mode of operation  had met with little success.

     In summary, the primary purpose of the preliminary evaluation phase was to
identify operation and maintenance related problems limiting plant performance

                                      26

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and making recommendations for their alleviation,   However,  routine examina-
tion of design parameters showed many plants, previously thought to be ade-
quately designed, had design-related problems.  Such design problems,  if not
corrected, would, limit the degree to which improved operation and maintenance
programs could upgrade plant performance.  Recommendations for corrective
operation and maintenance programs must be made within the constraints of de-
sign adequacy.

OPERATION

     The third major category of factors affecting plant performance is that
of operation, which includes process control adequacy and capabilities, use
and adequacy of the plant laboratory, and technical guidance availability.
Assessing various aspects of plant operation was necessarily a subjective pro-
cedure based on the experience of the preliminary evaluation field personnel,
all of whom were engineers and licensed operators.  Factors were rated as ade-
quate, marginal, inadequate, or nonexistent.  Evaluation of specific practices
or capabilities took into account related factors such as plant size,  process
type, and permit requirementsx  In this sense the standards against which
operational factors were judged varied among plants.  However, the meanings of
the four descriptive terms in all cases were the following:
     1.
     4.
Adequate - practice or capability was not limiting to plant
           performance, and could not be substantially im-
           proved.

Marginal - practice or capability was not normally limiting
           to plant performance, but could be improved.

Inadequate - practice or capability was insufficient to the
           extent that it inhibited plant performance.

Nonexistent - no provision existed at the plant for that
           facet of operation.
      Information concerning the laboratories at the preliminary evaluation
plants  is graphically summarized in Figure 8,  The laboratories of the plants
surveyed generally met the requirements for performance monitoring established
under federal and state agency permits.  Three-fourths of the plants displayed
adequate or marginally adequate laboratory equipment and analytical capabil-
ities.  Most plants followed approved procedures for sample .collection, pres-
ervation, and analysis, and kept records documenting the results.  Several of
the  smaller plants used an outside laboratory for monitoring.

      Most plants possessed the equipment and capabilities to perform process
control testing.  However, testing programs for this purpose were less satis-
factory than they were for performance monitoring.  Many smaller facilities
did  not monitor such important parameters as the mixed liquor suspended solids
and  settleability in suspended growth systems.  A surprising number of facil-
ities of all sizes had never determined any basic process control parameters
such as the F/M, MCRT, or SVI.
                                      27

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                  30 T
30 T
                                                                          UJ
                             EQUIPMENT
   ANALYTICAL CAPABILITIES
                  30 T
                                                1
                                                <
                                                d
30 T
20-
 IO--
                                                                   ui
                             RECORDS
    SAMPLING  PROCEDURES
               Figure 8.   Operation and Maintenance  Performance Indicators -  Plant
               Laboratory
                                              28
_

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     In the area of process control procedures shown in Figure 9,  staffs at 17
of the plants showed an adequate understanding of process control  fundamentals,
based on personal interviews and assessment of training levels.  However, few-
er than half of the staffs applied such knowledge to plant operation in an at-
tempt to exercise control and stabilize the process.

     Preliminary reasons appeared to be the inabilities to interpret labora-
tory data, determine and implement operating changes, and evaluate the system
response.  This was particularly true for suspended growth systems where pro-
cess control is most complex.

     In varying degrees  of completeness, the plant staffs had several re-
sources available for technical operating assistance, including consultant-
prepared 0§M manuals, manufacturers' equipment information, and operations
assistance from consulting engineers or other experts.  Figure 10 presents a
graphical summary of various criteria used to evaluate plant operating manuals,
including completeness, clarity with which operating procedures are set forth,
information on key equipment (i.e., pumps and aerators), and level of use by
plant personnel.  As the figure indicates, half of the plants surveyed lacked
a complete 0§M  manual..  Even in plants where an 0§M manual was available, the
manual frequently contained no detailed operating procedures or ranges for key
process control parameters.  The 0§M manuals examined relied heavily on the
equipment and maintenance information supplied by the manufacturers, but
lacked process control instructions.  In some cases a binder of equipment in-
formation was all that was available.  Also, the figure shows that operators
frequently did not make use of the manuals and were often unfamiliar with
ther content.

     Manufacturers' equipment information is typically provided to plants.
Such literature usually contains satisfactory instructions for required main-
tenance and procurement of spare parts.  It was found that plants having this
material used it often.  However,  such information was of no use as far as
operating procedures or process control parameters were concerned, and is not
considered a substitute  for a comprehensive 0§M manual.

     Another source of technical operating assistance is the consulting engi-
neer.  Most of the treatment plants studied reported having occasional contact
with the design engineer, but had  no formal arrangement with a consultant for
technical assistance.  Operational and process expertise available through
consulting engineers and other experts remains a little-used resource at this
time.

MAINTENANCE

     Treatment plant maintenance was evaluated in terms of preventive and
emergency capabilities,  treatment  reliability, and  causes of inadequate main-
tenance .

     Routine maintenance indicators, including intervals between preventive
maintenance on  equipment,  spare parts  supplies stocked  at the  plant  (bearings,
seals,  etc.), treatment  reliability or absence of downtime, and housekeeping
practices  (laboratory  orderliness, yard  appearance,  etc.) were evaluated

                                       29

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       H!
       u.
       o
         30
20-
          10-
                          LU

                             U.
                             O
                                         30
                                         20 +
                                          10-
                                             UJ
            PROCESS UNDERSTANDING
                                          PROCESS
                                     CONTROL EXERCISED
         30 T
                INTERPRETATION OF
             RESPONSE TO CONTROL
                                           RECORDS
Figure 9.   Operation and Maintenance Performance  Indicators - Process Control
Procedures
                                   30

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     g
     OL
     U.
     O
       30T
       20-
                                       30 T
         QUALITY AND COMPLETENESS
OPERATING PROCEDURES
                                       30 T
           EQUIPMENT INFORMATION
   USE BY OPERATORS
Figure 10.  Operation and Maintenance Performance Indicators  - Operation and
Maintenance Manual
                                   31

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 individually.  Also, emergency maintenance capabilities, such as backup units,
 ease of procuring parts, records of repairs, and the presence of alarm systems
 were evaluated.  Figures 11. and 12 summarize the findings of the prelimianry
 evaluation phase with respect to routine and emergency maintenance programs.
 The majority of the plants surveyed performed an adequate amount of preventive
 maintenance as determined by the observed condition of the equipment and
 records of maintenance-related downtime.  Housekeeping also was generally sat-
 isfactory. ^Most plants kept records of repairs and major preventive mainte-
 nance activities, including a description of the problem, parts repaired or
 replaced, and the date of repair.  Record keeping and scheduling were often
 less organized than desirable, and could be improved.  Parts accessibility and
 procurement were not a frequent problem.

      Both audio and visual alarm systems to major equipment failures,  such as
 failure of the influent wastewater pumps or power outages,  were present in 67
 percent of the treatment systems.   These are designed to alert  the operator (or
 alert other individuals if plant is unattended)  in the event of failure or ab-
 normality.  Failure of other motorized or electrical equipment  was indicated
 with warning lights on the control panels at each plant.

      Nearly all facilities had portable pumps and equipment for emergency re-
 covery,  although there exists much variation in the amount  of suitability of
 such equipment.  Additional manpower and equipment was normally available from
 other municipal departments.   Most plants,  however,  had not developed  a
 problem-specific response plan that could be implemented in the event  of an
 emergency.

      As  Figure 12 indicates,  about 85  percent of the treatment  plants  surveyed
 in the preliminary evaluation phase were judged  to  have at  least marginal  or
 better backup  unit  availability.   This was  a natural consequence of  the  fact
 that most treatment plants  were designed with dual  units in parallel for the
 key unit processes.  Only very small  C<3,785  m3/d (1 mgd)]  plants  were  the  ex-
 ception.   Dual  or multiple  units allowed at  least partial treatment  to  con-
 tinue when a unit was  down  for maintenance.   Partial treatment  refers to  the
 fact that the  unit  remaining  in service may have  been overloaded and unable
 to operate  at  design efficiency.   Regular preventive maintenance coupled with
 the backup  unit availability  resulted  in over half of the plants studied be-
 ing judged  to have  adequate treatment  reliability.   Treatment reliability in
 this sense  refers to the  minimization  of downtime due  to mechanical failures,
 not to effluent quality.  Those  plants  that did demonstrate  inadequate treat-
 ment reliability were characterized by excessive  delays  in  response to equip-
 ment malfunctions.   This  was  often  due  to difficulties  in procuring replace-
 ment parts.

      In  addition to  the above discussed  ratings assigned to various mainte-
 nance factors,  several additional observations should be noted.   Maintenance
 staffing was generally below  levels recommended in EPA  reports.   This was
most noticeable  in small plants.  The degree of adverse impact on plant per-
 formance due to maintenance inadequacies was greater for suspended growth sys-
tems than for trickling filter plants.  This was a result of the greater com-
plexity and interdependency of unit processes at the former facilities.
 Finally, while  75 percent of the plants carried at least a marginal supply of

                                      32

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If)

3
Q_
O
O
        30T
        20--
        10- •
                          O.
                          U.
                          O
                          O
                             30'
                             20+
                                         10"
                MAINTENANCE
                  INTERVALS
                                       SPARE PARTS
                                       INVENTORY
        301
        20
     u.
     o
      g  10--
                             30 T
                  TREATMENT
                  RELIABILITY
                                      HOUSEKEEPING
                                       PRACTICES
Figure 11.
nance
Operation and Maintenance Performance  Indicators - Routine Mainte-
                                    33

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   CO
   z
   
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commonly used spare parts, or were able to obtain them locally, delivery on
major parts such as motors or impellers was often on the order of months.
Such parts do not fail frequently and are expensive; so storage on-site was
not "practical.  Therefore, the prolonged delivery times have been responsible
for periods of poor plant performance.
                                      35

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                                    SECTION 6.

                          PRIORITY LISTING OF PROBLEMS     '"'"

      The  ranking tables  prepared for  each of the preliminary evaluation plants,
 included  as Appendix B,  set forth the major problems noted at  each facil-
 ity.   Since the majority of the data  were collected  during the 30-plant pre-
 liminary  evaluation phase,  these data form the basis for  the major conclu-,  '
 sions.  Table  3,  Plant Evaluation Summary,  presents  a priority listing of ten
 factors which  most  frequently and severely affect biological treatment plant
 performance. The top ten causes have  been taken from the  earlier discussed
 Weighting and  Ranking tables prepared for each of the 30  preliminary evalu-
 ation plants.   The  total number of points assigned to each of the  problem
 areas and the  number of  times that each  factor was determined to be the most
 critical  cause of treatment problems  is  also indicated. .  Other plant perfor-
 mance limiting problems,  which were not  included among the ten major problems,
 are set forth  in Table 4.   These are  listed in order of .decreasing adverse im-
 pact  on performance according to the  number of points accumulated  for each
 problem on the 30 weighting and ranking  tables.

      Table 3 shows  that  the most significant cause of performance  problems was
 the lack  of application  of  treatment  concepts and unit operation testing in
 controlling the biological  process. This  factor was,  ranked as the  most severe
 deficiency at  four  of the 30 plants investigated. The third-ranked cause of
 performance problems, namely,  the lack of an adequate process control testing
 program,  is closely related to  the first-ranked problem.  A significant number
 of treatment facilities,  especially those employing  a suspended growth process,
 did not employ a  process  testing program.   Specifically,  standard  unit oper-
 ation control  tests,  such as mixed liquor suspended  solids, mixed  liquor disT.Q
 solved oxygen,  mixed liquor settleable solids, and return sludge suspended
 solids, were seldom or never conducted at plants studied.   Furthermore,  im-
 portant operating parameters,  including  sludge volume index (SVI),  food-to-
 microorganism  ratio  (F/M) and mean cell  residence time (MCRT),  were usually
 not determined.   Without testing  procedures  as described  above, effective pro-
 cess  control is not  likely.

      Of noteworthy importance is  the  fact that the level  of knowledge of the
 individual  staffs at  the various  plants concerning wastewater treatment funda-
mentals was judged to be less of  a problem than was the application of this
 knowledge.  This  situation  is illustrated by the eighth place ranking that
 treatment understanding has been  assigned.   In many cases, the  operators were
 familiar with process control tests and the  application of concepts to process
 control, but exercised little or  no process  control in their operations. There-
 fore,  although two of the highest  ranked problem areas were associated with
process control,  it appears that  the  lack of unit operation testing and process
control are not necessarily a result of inadequate training or  comprehension

                                      36;

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    TABLE 3.   PLANT EVALUATION SUMMARY
(Ten Problems Most Frequently Encountered)
Nature of
Problem
Operation
Design
Operation
Operation
Design
Operation
Design
Operation
Design
Design
Cause
Operator application of concepts
and testing to process control
Infiltration/ inflow
Process control testing
0§M manual adequacy
Industrial loading
Training
Hydraulic loading
Treatment understanding
Process controllability
Sludge treatment
Total
Points
49
44
36
34
19
18
17
15
15
14
Times
Ranked No.
4
4
-
-
1
-
2
1
1
3
                     37

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TABLE 4.  PLANT EVALUATION SUMMARY
   (Other Problems Encountered)
Nature of
Problem
Operation

Design
Operation
Maintenance
Design
Admini strat ion
Design
Maintenance

Administration

Administration
Maintenance
Design
Design
Design
Maintenance
Design
(continued)
Cause
Process control technical
guidance
Unit design adequacy-aerator
Performance monitoring
Spare parts inventory
Organic loading
Plant staff - number
Unit design adequacy -
disinfection
Preventive maintenance -
lack of program
Plant administrators -
familiarity with plant needs
Plant staff - plant coverage
Maintenance - manpower
Unit design adequacy - primary
Sludge wasting and return
Flow proportioning to units
Critical parts procurement
Lack of standby units for
key equipment
Total
Points

14
14
14
13
12
11
11

10

10
10
10
10
9
9
8
8
                                               Times
                                            Ranked No. 1
                                                 4

                                                 2
                38

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TABLE 4.  (continued)
Nature of
Problem
Design
Administration
Operation
Maintenance
Design
Design
Maintenance
Maintenance
Design
Maintenance
Administration
Administration
Design
Design
Design
Maintenance
Administration
Design
Operation
Design
Design
(continued)
Cause
Plant inoperability due to weather
Insufficient funding
Equipment malfunction
Preventive maintenance -
references available
Unit design adequacy -
process flexibility
Submerged weirs
Equipment age
Housekeeping practices
Alternate power source
Maintenance scheduling
and recording
Plant staff - productivity
Plant staff - motivation
Plant location
Lack of unit bypass
Ultimate sludge disposal
Emergency maintenance -
technical guidance
Plant administrators -
policies
Return process stream loading
Shift staffing adequacy
Unit accessibility
Toxic loading
Total
Points
8
7
7
6
6
6
5
5
5
4
4
4
4
4
3
3
3
3
3
3
3
                                        Times
                                     Ranked No.  1
          39

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TABLE 4.  (continued)
Nature of
Problem
Admini st rat ion
Operation
Maintenance
Administration
Design
Design
Operation

Administration
Operation
Design
Design
Design
Administration
Cause
Plant staff - wages
0§M manual - use by operators
Emergency maintenance -
staff expertise
Plant staff - supervision
Alarm systems
Flow backup
Certification level of
operators
Personnel turnover
Education level of operators
Process automation - control
Process automation - monitoring
Seasonal variation in loading
Plant staff - working conditions
Total Times
Points Ranked No. 1
3
2
2
2 -
2
2

2
2
1
1
1
1
1
         40

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in these areas, but rather the lack of -application of (or inability to apply)
learned techniques.  Although the reasons for this condition have not been
identified, it is believed that a basic lack of interest in, or incentive for,
process, control underlies the problem.  Perhaps a disbelief in the merits of
process control techniques by the operator contributes to the problem.  Also,
treatment knowledge notwithstanding, the individuals operating the majority -,
of treatment plants studied in this project, especially the smaller ones,
were inclined to be maintenance oriented rather than process oriented. , In  ;•
other words, the attention of the operator was directed at keeping the plant
operating, rather than keeping the process at high performance levels.      "

     The second most frequent cause of performance problems at the thirty pre-
liminary evaluation plants was determined to, be infiltration/inflow.  Although
constant hydraulic overloading was considered to be justification for elimin-
ation of a plant from further study at the outset of-the project, periodic
surging as a result of excessive infiltration/inflowwas found to exist at a
majority of the facilities visited.  The topographic and meteorological nature
of the four states surveyed make infiltration/inflow a widespread problem.
For this reason, preliminary evaluations were conducted at a number of plants,
which, although they were not constantly hydraulically overloaded, experienced
severe fluctuations in flow rate.  (See "Research Approach Section"). The most
notable and significant process problem caused by these surges was "washout" •:
of the suspended growth systems as a result of a loss of solids from the final
clarification stage during high flow periods. Also, the increases in extrane-
ous water caused the raw wastewater. to become dilute and the biological pro-
cesses, both fixed and suspended, were loaded at much less than optimal levels.

     Inadequacy of (or lack of) a ;comprehensive operations and maintenance
manual was ranked as the fourth most severe cause of plant performance prob-
lems. This condition existed at a large number of plants.  However, the fact
that this particular item was never judged to be the most serious cause of
problems at any given plant indicates15that although, the situation is wide-
spread, the measurable adverse impact on plant performance often is moderate.
As noted previously, the weighting and ranking process is necessarily sub-
jective.  With respect to operations and maintenance manuals, the observation
of the investigating team was generally that a competent plant staff could
overcome the inadequate manual through the use of available manufacturer's
equipment information, as-built plans, readily obtainable operations publica-
tions as provided by EPA, and wastewater treatment technology texts.  However,
the poor quality of most plant 0§M manuals undoubtedly has contributed to the
general de-emphasis of process control.

     The fifth most frequently observed cause of performance problems was in-
dustrial loading.  It is noted that there is a significant break in total
points between the fourth and fifth problem.  Although industrial loading was
ranked as the number one cause of performance problems at one facility, the
total number of assigned points indicates that a minority of plants were ad-
versely affected by industrial wastewaters.  Generally, these industrial
wastewaters caused fluctuating flows and pollutant loads as a result of inter-
mittent discharges.  In addition, the nature of the industrial wastewaters was
usually such that the problems resulted from excessive compatible pollutant
levels, rather than incompatible or toxic wastes.  In this study, types of
                                      41-

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industries responsible for process upsets and plant overloading included food
processing, dairy, and textile manufacturing and dyeing.

     Inadequate training was determined to be the sixth ranked cause of per-
formance problems.  At the plants, evaluated, most of the personnel had re-
ceived some form of training, such as the Sacramento or Clemson wastewater
treatment courses.  In six cases (as determined by a weight of 2 or 3 in the
weighting and ranking process) inexperienced personnel with little or no train-
ing  were responsible for the operation of primarily small (<1 mgd) but rela-
tively complex plants, most of which employed suspended growth systems.  The
relatively low point total suggests that the cause was not widespread and also
supports the hypothesis that the problem of inadequate process control is re-
lated more to application of control concepts than to a lack of knowledge of
techniques.

     Three causes of performance problems were found to be directly associated
with characteristics of the plant service area.  Two of these factors, infil-
tration/inflow and industrial loading, were discussed previously.  Hydraulic
loading, which refers to the relationship between actual plant flows and de-
sign flows, was the number one cause of performance problems at only two facil-
ities and accumulated  a  total of only seventeen points.  Its overall impact
on plant performance was moderate.  Although hydraulic loading and infiltration
/inflow are closely related, a facility may be adversely affected by infil-
tration/inflow although hydraulic overloading may not be a problem.  Specifi-
cally, in some plants studied in this project infiltration/inflow resulted in
a dilute wastewater, causing the biological system to be underfed and un-
stable.  Direct impacts of hydraulic overloading consisted primarily  of ex-
cessive process overflow rates, weir loading rates, and/or inadequate unit
process detention times.

     Process controllability and sludge treatment were ranked respectively as
the ninth and tenth most frequently encountered causes of performance problems.
Both of these factors are design related and indicate the need for improve-
ments in design at several facilities.  Inadequate process controllability
included, as examples, the inability to vary rates of return sludge, recircu-
lation of trickling filter effluent, and air input.  As a result, the operator
was unable to "tune" his treatment system to the varying demands which were
placed on it by hydraulic and organic loading fluctuations.

     The tenth ranked problem, sludge treatment, was the number one cause of
performance problems at three of the preliminary evaluation plants.  Those
plants lacked adequate waste sludge handling, dewatering, or ultimate dis-
posal facilities.  All of the rational procedures for activated sludge pro-
cess control use sludge wasting to set the control parameters (F/M, SRT, 02
uptake).  Therefore, if the operator's ability to waste sludge is determined
by available equipment rather than process consideration, proper process con-
trol is not possible.  Under the most severe conditions, a buildup  of sludge
in the system results in the loss of solids in the final effluent.  It was
found during this study that the latter condition is often erroneously diag-
nosed as sludge bulking.
                                      42

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     In summary, the major factors found to inhibit treatment plant perfor-
mance could be divided into three categories; operator oriented, design ori-
ented, and service area oriented.  Through the weighting and ranking procedure,
the most widespread deficiency at treatment plants studied was found to be
operator oriented.  A sound process control program was notably absent at many
plants.  The service area problem was infiltration/inflow, and this of course
could be corrected through inspection and repair of  collection systems.  Al-
though design deficiencies and problems from industrial wastes were found to
exist, in many cases the adverse effects could probably be minimized using
sound process control techniques.
                                     43

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                                   SECTION 7

                     OTHER INVESTIGATIONS - SPECIAL STUDY

     Each preliminary evaluation was designed to identify various aspects of
plant design, operation, maintenance, and administration that were adversely
affecting plant performance.  Data obtained during the studies indicate that
poor sludge settleability, or sludge bulking, is a common problem among the
various types of activated sludge processes.  Bulking sludge interferes with
plant performance and effluent quality by hindering solids settling and allow-
ing excess solids to overflow the secondary clarifier weirs.  It also subverts
the controllability of an activated sludge process:  sludge age, biomass load-
ing, and mixed liquor concentrations cannot be directly controlled by sludge
wasting when uncontrolled amounts of solids are leaving the system in the
plant effluent.

     Because of the direct adverse impact that sludge bulking has on treatment
plant performance, and the widespread occurrence of the problem, a special
study was conducted at a regional treatment facility, designated as Plant 32
in Appendix A.  The plant had also been the subject of a preliminary evalu-
ation study.  The principal conclusion of the preliminary evaluation was that
poor sludge settleability was limiting the performance of the system.  Al-
though some possible contributing factors to this problem were set forth in
the preliminary evaluation report, the available data were not sufficient to
support definitive conclusions.  The plant, therefore, was considered an ap-
propriate site to conduct an in-depth study of the bulking phenomenon.  The
study was undertaken to identify the direct cause of poor sludge settleability
at this plant, and to recommend operational procedures for eliminating the
problem.

     The scope of the special study included, as a first step, a look at the
conventional approaches to eliminating bulking.  These included F/M control,
aeration control, and selection of the operating mode for the activated sludge
system (e.g., complete mix vs. contact stabilization).  Secondly, the per-
formance characteristics of the secondary clarifiers and sludge return capa-
bilities were investigated in detail.  Thirdly, microbiological studies were
performed to identify the dominant filamentous organisms in the bulking sludge.
By identifying these bacteria and determining the environmental conditions
that favor their growth, the operator can formulate and implement a rational
control strategy to eliminate them.

     This study was performed over a period of about three months, from mid-
winter through early spring 1977.  Historically, the winter months have been
the period of the most severe sludge bulking problems at this particular
facility.  The time of year chosen for the study, therefore, allowed maximum
opportunity to observe and evaluate the problem.

                                      44

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DESCRIPTION OF TREATMENT PLANT

     The special study plant is a conventional activated sludge facility with
the flexibility to be operated as a complete mix or contact stabilization pro-
cess.  It has an average design flow of 15,140 m3/d (12.0 mgd),  A process
flow schematic is presented in Figure 13.  The major treatment  units are two
circular primary clarifiers, two rectangular aeration tanks, two rapid sludge
removal-type circular secondary clarifiers, four multi-media filter beds, a
chlorine contact tank, and a post aeration basin.  The multi-media filters
were not in use during the study and, in fact, have not been used for any
significant length of time since plant start-up in 1973,  This has been pri-
marily due to the high level of solids in the secondary clarifier effluent and
the resultant rapid plugging of the filters.  Under such conditions, the cycle
time between backwashings becomes unreasonably short, and the  filter system is
basically" inoperable.
   INFLUENT
                                                                     EFFLUENT
                                         ASH
                                        DISPOSAL
Figure 13.  Schematic of Wastewater Treatment Facility
     Primary sludge and waste activated  sludge are handled by thickening,  cen-
trifugation, and fluidized bed incineration.  Centrifuge  centrate,  filter
backwash, and thickener overflow are returned to the head of the plant.

     The treatment facility examined under the special  study phase  is not
automated.  All significant process control parameters  are set by the oper-
ator including aeration rates, sludge return rates, and sludge wasting rates.
The operator also controls the routing of flow through  the plant such that  :
                                      45

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complete mix activated sludge or contact stabilization is the treatment mode.
A lighted graphic panel indicates important plant equipment and various inter-
connections.  The status of operation of each item is indicated by signals at
a control console.  All major plant equipment may be controlled through the
control panel or by localized control at each particular unit.  Dissolved
oxygen and pH probes are located in each of the two aeration tanks and pro-
vide continuous readout at the control panel for mixed liquor D.O. and pH.
Totalizers indicate flows occurring in various components.  All additional
sampling and analysis for process control is done manually.  Samples are ob-
tained daily from the primary distribution chamber and secondary clarifiers
for BODs and suspended solids analyses.  Daily samples are obtained from each
aeration tank and analyzed for suspended solids and volatile suspended solids.
Therefore, between the automatic sensing devices and the plant laboratory,
all information necessary for process control may be obtained.

     From a review of the basis of design, the various treatment units at the
plant are considered adequately sized and equipped to handle the flows and
loadings.  When properly operating, the process should be capable of providing
the degree of treatment required by the discharge permit.  Flexibility is pro-
vided in that dissolved oxygen may be controlled via the variable speed
aerators, mixed liquor concentrations  and sludge age may be controlled through
adjustment of sludge return and wasting rates, and the process flow configur-
ation may be varied between the complete mix and contact-stabilization modes.
With this amount of process flexibility, optimization of the process should
be possible.  However, sludge bulking can subvert the entire process by thwart-
ing proper operation of the aeration tanks, secondary clarifiers, sludge re-
turn system, and multi-media filters.


PRELIMINARY EVALUATION CONCLUSIONS

     A general conclusion of the referenced preliminary evaluation report was
that the problem of poor solids separation in the final clarifiers resulted in
a high concentration of suspended solids passing over, the weirs.  The con-
dition was attributed to sludge bulking.  Microscopic analysis of the mixed
liquors during the bulking period showed that a large percentage of the micro-
bial population were filamentous bacteria types which cause sludge settleabil-
ity problems.  At the time of the preliminary evaluation, plant operating per-
sonnel had not been able to determine the cause of the sludge bulking, or to
successfully prevent the problem.

     Possible causes for the sludge bulking problem as listed in the prelimin-
ary report included:

     1.   Large variations in influent organic strength.

     2.   Frequent change in process configuration.

     3.   Insufficient process control (F/M, sludge wasting,
          sludge return).
                                     46

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     The report concluded that a more consistent level of- organic loading to
the aeration system should be achieved.  Recommendations to accomplish this
stability included:

     1.   Development of a thorough knowledge of the contributing
          industrial wastewater.

     2.   Establishment of a schedule of the variation in
          industrial flows and strengths.

     3.   Installation of a holding system to equalize industrial
          waste loadings.

     4.   Elimination of the sources of infiltration.

     5.   Addition of chemical flocculants, such as lime, to the
          primary clarifier system to aid in settling during
          periods of high pollutant loadings.

     Also included in the preliminary report was the recommendation that the
media filtration system be operated according to the design intent.  It was
recognized that this was not possible under the conditions created by sludge
bulking because of rapid clogging in the filter beds.

     Bulking activated sludge is sludge that occupies excessive volume after
sufficient time has been allowed for settling.  The effect of filamentous
bacteria in increasing the bulk of activated sludge is primarily mechanical;
that is, the filaments protrude from the sludge particles and physically hold
them apart.
     Filamentous organisms are of two basic types:  bacterial,  which are most
prevalent in municipal sewages; and fungi, which are usually most prevalent in
industrial wastewaters.  The more common bacteria are  Sphaerotilus natans,
Bacilus cereus, Thiothrix and Beggiatoa, while the more common fungi are Geo-
trichum, Candida and Trichoderma.

     There are many suggested causes for sludge bulking.  Some of the commonly
cited causes are low dissolved oxygen concentrations in the aeration tanks,
excessively low or high food to microorganism ratios, high sulfide levels in
the wastewater (indicative of septic wastewater), and extensive variations- in
organic loadings to the system.  Many industrial wastes also can stimulate
growth of filamentous organisms by causing fluctuating or excessively high or-
ganic concentrations, which result in low dissolved oxygen levels, creating
the ideal conditions for bulking sludge.

     Many remedies have been proposed for controlling bulking sludge.  Some of
these include mixed liquor chlorination and hydrogen peroxide treatment, in-
creasing the dissolved oxygen of the return sludge, adding flocculant aids,
and optimizing the sludge loading rate.  All but the last of these treat the
effect rather than the cause and, as such, are only temporary.  This has been

                                      47

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demonstrated at numerous treatment plants where bulking problems have returned
after  attenuation of the  chemical additions.  An approach more likely to meet
with long-term success would consist of isolating and identifying the fila-
mentous organisms and adjusting operating conditions to hinder their growth.

MAINTENANCE OF SLUDGE SETTLEABILITY BY F/M CONTROL

     A major problem identified at the plant during the earlier preliminary
evaluation study was the  fluctuating organic strength of the incoming waste-
waters.  This  condition was felt to be due to the operation of food processing
industries in  the service area.  Since there are no equalization facilities
at the plant,  the organics pass on to the primary sedimentation and aeration
systems, the result being variations in the F/M ratio. From the microbiologi-
cal standpoint, this situation represents instability in the system, and can
provide an environment that favors the filamentous bacteria associated with
sludge bulking. A logical first step in a corrective program, therefore, was
to hold the F/M within a  reasonable range to promote the growth of a good
floe-forming bacterial population.

     Primary effluent BOD5 is normally not monitored at the facility.   There-
fore,  for purposes of this study, the plant superintendent was asked to start
monitoring that parameter on a daily basis. A program was started to maintain
the F/M in the aeration system at approximately 0.3 Kg BODs/day/Kg MLSS by
controlling MLSS through  daily sludge wasting.  Thus,  for any given primary ef-
fluent BODs concentration, a corresponding MLSS concentration in the aeration
tanks  and volume of sludge to be wasted on that day were set.  The relation-
ship is shown graphically in Figure 14.   Since the sludge  volumes were to be
determined solely on the basis of primary effluent 6005,  the blanket level in
the secondary clarifier was to be controlled by recirculation rate.

     Attempts to control F/M met with immediate difficulty.  The calculations
called for a lower sludge wasting rate than previously in effect at the plant.
However, attempts to decrease this rate resulted in rising sludge blankets in
the secondary clarifiers.  If, during a bulking period,  the sludge recircula-
tion rate was increased in order to lower the sludge level, the opposite ef-
fect was observed.   Increasing the sludge recirculation rate actually re-
sulted in the sludge blanket moving closer to the clarifier surface and, ul-
timately,  the loss of solids over the clarifier weirs.  Plant operating per-
sonnel indicated that past attempts to control the aeration reactor environ-
ment by adjusting the return sludge flow had failed because of similar physi-
cal limitations imposed by the clarifiers.

     This first phase of. the special  study,  therefore, led to the conclusion
that control of the organic loading on the aerated biomass could not be used
as a means to operate out of the bulking conditions.   This is not to say,  how-
ever, that F/M control would not be a viable control  option when the activated
sludge exhibits good settling properties.   Proper controls under that  con-
dition could prevent the bulking.  It should be noted that influent BODs
fluctuations observed during this investigation were  of a much lesser  magni-
tude than those observed during the earlier study.   Thus,  the problem  of vary-
ing F/M in the aeration system was somewhat attenuated during the special
study.   The operator indicated,  however,  that this  was probably a temporary

                                     48

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phenomenon as  similar dampening of BODs fluctuation had  occurred in the past.
         700O -i
         6000
              120
140         160         180         200



     PRIMARY  EFFLUENT BOD5, mg/l
                                                                        78
                                                                     220
Figure  14.   Recommended Reactor Concentrations  and Waste Rates
                                       49

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SECONDARY CLARIFIER CHARACTERIZATION

     Since initial  attempts  at process control indicated that limitations were
imposed by the secondary clarification system, a decision was made to study
the settling and sludge  removal characteristics of the clarifiers in greater
detail.  In order to determine the effect of increased return sludge rates
and clarifier influent flow  on the sludge blanket level, clarifier blanket
depths were measured while varying each of those parameters.  Results of this
study are presented in Figures 15 and 16.  Return rates of less than 30 per-
cent and clarifier  influent  rates of less than 18,925 m^/d (5.0 mgd) were
found to permit comfortable  blanket depths which did not result in a notice-
able solids loss in the  secondary effluent.  Moderate solids losses were ex-
perienced at return rates of 40 to 60 percent and" flows of 18,925 to 24,602
m.3/d (5.0 to 6.5 mgd).   Excessive solids losses occurred at return rates of
greater than 70 percent  and  flows greater than 30,280 m3/d (8.0 mgd).  It was
found that when the sludge blanket depth reached 0.46 meters (1.5 feet) be-
neath the surface,  excessive solids were carried over the weirs.
     2.01
  I  I.5H
  UJ
     1,0-
     0.5-
                 20
                            40
                                      60
                                                80
                                                           100
                                                                     120
                             RETURN SLUDGE (% OF FLOW RATE)1
       . PLANT INFLUENT FLOW RATE DURING STUDY= 15,140 m3/d (4.0mgd)
    FLOW RANGE = 14,000 to 15,897 m3/d  (3.7 to 4.2 mgd)
Figure 15.  Effect of Return Sludge  Rate  on  Blanket Depth
                                      50

-------
    2.0 -|
    1.5-
 UJ
 ^
 <
 m
 p
 o.
 UJ
 Q
1.0-
    0.5-
      0         7,570        15,140       22,710       30,280       37,850       45J420

           FLOW TO CLARIFIER= MAIN FLOW + OVERFLOWS + RETURN SLUDGE (m3/d)
Figure 16.  Effect of Influent Clarifier Flow on Blanket Depth

     The sludge thickening characteristics of the clarifiers were  also
analyzed.  For this purpose, suspended solids concentrations for return sludge
flow and secondary clarifier influent were measured at various  sludge return
rates.  The results, as shown in Figure 17, indicate that return sludge con-
centrations were reduced as recirculation pumping rates increased  from  30  to
70 percent.  This was due to the physical removal of the lower  blanket  solids
and the fact that the upper solids flux was not adequate to transport solids
to the tank bottom at a rate equal to, or greater than, the removal  rate.   At
return rates of 70 percent or greater, the solids concentration of the  clari-
fier underflow was not significantly greater than that of the clarifier feed.
In other words, no thickening function was being performed by the  clarifier.

     Final settling tanks have two basic functions:

     1.   To produce an effluent low in suspended solids, and

     2.   To thicken the sludge to be returned  to the aeration tanks
          so that a stable F/M ratio can be maintained.

Inadequate thickening can result in an excessive loss of suspended solids  in
the final effluent and a loss of biological process control, since  mean cell
residence time and aeration tank solids concentration cannot be effectively
controlled.  This condition was found to exist at the special study plant.
Solids flux through the final clarifiers was determined in order to allow  a
comparison to a well-operated clarification system.  Solids flux refers to the
                                      51

-------
rate  of solids passage downward across  a  horizontal  cross section of the clari-
fier.   The flux  is due to gravity settling and sludge  withdrawal.
       eooo n
       5000-
   .-..  4000 -
   CO
   Q


   o
   to  3000

   O
   UJ
   Q

   IU
   Q.
   CO

   w  2000 -
       1000 -
                                   -RETURN SLUDGE
           0         20         40         60      .  80


                              RETURN SLUDGE (% OF FLOW RATE) '



    'AVG. INFLUENT FLOW TO PLANT DURING STUDY = 15,140 m3/d  (4.Omgd)
    FLOW RANGE= I4.00O to 15,897 mVd  (3.7 to 4.2 mgd)
                                                  100
                                                            120
Figure  17.
trations
Relationship of Return Sludge  Rate to Clarifier Solids  Concen-
                                         52

-------
     Solids flux due to gravity settling equals, the product of the downward
particle velocity and the concentration of solids at a given depth.  It can
be determined in the laboratory by performing a Settling test on a represen-
tative sample of sludge.  The  results  of a settling test using clarifier in-
fluent are shown in Table 5,   Settling velocity and solids flux as a function
of sludge concentration as  shown  in  Figures 18 and 19.  A maximum settling
velocity of 0.40 cm/min  (0.013 ft/min)  was observed at a suspended solids
concentration of 3,200 mg/1.   Maximum  flux also occurred at a concentration
of 3,200 mg/1, with a  secondary  peak  occurring at 6,000 mg/1.  Maximum grav-
ity flux was 14.6 to 19.5 Kg/m2/d (3 to 4 Ib/ft2/day).
  o
  o
  >

  z
  UJ
  CO
      4.3
       3.7-
       30-
       2.4-
       1.8-
       1.2-
       0.6-
       0-
       2,000
T
                3,000
        	1	
        4,000
	1	
 5,000
	1	
 6,000
	1	
 7,000
                                                              8.00O
                                                                       9.0OO
                 CLARIFIER INFLUENT SUSPENDED SOLIDS CONCENTRATION (mg/1)
 Figure 18.   Gravitational Settling Velocity As a Function of  Suspended Solids
 Concentrat ion

      Solids  flux as a result of sludge removal from the clarifier  is  simply
 a function of the surface area of the clarifier and the return  rate,  and
 represents a draw .down of the sludge blanket due to physical  removal  of liquid
 from the bottom of the clarifier..  This flux can be calculated  for the clari-
 fiers at various suspended solids concentrations.  This relationship  is shown
 graphically  in Figure 20.  The total solids flux is the result  of  adding the
 curves shown in Figures 19 and 20,  Total solids flux as a  function of sus-
 pended solids concentration, then, is shown in Figure 21.   The  resultant flux
 is observed  to be only slightly greater than the flux due strictly to sludge
 withdrawl. This indicates that the downward transport of solids due to sedi-
 mentation was poor.  In order to effect acceptable thickening,  the flux due to
                                       53

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TABLE 5.  MIXED LIQUOR SETTLING VELOCITY AND GRAVITY FLUX
Time
Min.
0
10
20
30
40
50
60
70
80
90
100
110
120
130
140
150
160
170
180
Settled
Volume
ml/1
1000
990
975
960
900
810
740
660
620
580
540
500
460
420
390
370
350
340
340
MLSS
mg/1
2825
2850
2897
2943
3139
3488
3818
4280
4556
4870
5231
5650
5885
6570
7434
7847
8071
8309
8309
mm/niin.
0.44
0.67
0.67
2.67
3.96
3.05
3.56
1.78
1.78
1.78
1.78
1.78
1.78
1.34
0.89
0.89
0.44
0
0
Ft/min.
.0015
.0022
.0022
.0088
.013
.010
.012
.0058
.0058
.0058
.0058
.0058
.0058
.0044
.0029
.0029
.0015
0
0
Solids
Flux
Kg/m 2/d
1.95
2.93
2.93
11.23
18.07
15.63
19.53
10.74
11.72
12.70
13.18
14.65
15.14
12.70
9.77
10.25
5.37
0
0
Solids
Flux
Ib/ft2/day
0.4
0.6
0.6
2.3
3.7
3.2
4.0
2.2
2.4
2.6
2.7
3.0
3.1
2.6
2.0
2.1
1.1
0
0
                          54

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gravity (solids sedimentation) would  have  to  be significantly increased.
 I
 I
 X
    20.0—
15.0 —
     10.0-
     5.0-
                3,000      4,000      5,000      6jOOO      7,000      8,000      9,000


                     CLARIFIER INFLUENT SUSPENDED SOLIDS CONCENTRATION  (mg/l)
Figure 19.  Transport  of Solids  Due to Gravity Sedimentation


     A summary  of the  final clarifier studies considers the following major
points:

     1.   Maintenance  of a stable biological system depends upon the
          ability to control MLSS in the aeration tanks through ap-
          propriate adjustment of return sludge mass.

     2.   Sludge wasting and return rates were found to be limited by
          sludge settleability and resultant clarifier performance.
          Parameters calculated to achieve best performance in the
          aeration system cannot be maintained without severe solids
          losses over  the clarifier weirs.

     3.   Solids flux  values measured for the sludge were found to be
          much  less than those required for good thickening in the
          clarifier.

     4.   Sludge return rates of 60 percent with corresponding clarifier
          influent flow rates of 22,710 m3/d (6.0 mgd), or greater,
          result in a  severely expanded sludge blanket and excessive
          solids carryover.
                                       55

-------
      100.0-
    I
       75.0-
     X
       50.0-
     O
     in
       25.0-
         o-

         2,000
3,000       4,000       5,000       6,000      7,000       8,000'


      CLARIFIER INFLUENT SUSPENDED SOLIDS CONCENTRATION (mg/l)
                                                                    9,OOO
Figure  20.  Transport of Solids Due  to Sludge Withdrawal
      100.0
       75.0
    X
    
-------
MICROBIOLOGICAL STUDIES

     The previously discussed clarifier studies proved that sludge settle^
ability was the major obstacle to efficient process control at the plant.
Microscopic observations and discussions with the plant superintendent in-
dicated that filamentous bacteria were present in the sludge.  The quantity
of these organisms had been observed to vary with the time of year, being the
most predominant during the winter.  Unfortunately, the identification of a
filamentous bulking situation does not conclusively suggest a remedy.  The
identification of the organism(s) responsible is the first step in curing
the bulking problem, followed by the identification of those factors in the
microbial environment that can stimulate or support their growth.  If one or
more such factors exist in the treatment plant, the control or removal of
them can effect a permanent solution.  A temporary control alternative is to
destroy the filamentous bacteria using oxidants such as hydrogen peroxide or
chlorine.

     A program was undertaken to identify and isolate the filamentous bacteria
present in the sludge*  Microscopic studies to determine the in-situ charac-
teristics of the filamentous cells were performed.  Characteristics of the pre-
dominant filamentous organisms are listed in Table 6.  A cross-check of these
characteristics with bacteriological keys indicated Thiothrix to be the pre-
dominant organism at the time of the study.  Sphaerotilus were also identified
in significant numbers.

            TABLE 6.  MICROBIOLOGICAL CHARACTERISTICS OF FILAMENTOUS
                      CELLS IN SLUDGE AT SPECIAL STUDY PLANT
Characteristics of Predominant Organism:

     1.   Trichomes existing in lengths up to 700 u
     2.   Sheath apparent but not distinct
     3f,   Occasional but infrequent jerking motility
     4.   No branching, some attached unicellular organisms
     5.   Occasional rosette formation
     6.   Cylindrical cells,, 1 to 2 u wide by 2 u long
     7.   Many intracellular deposits; tests indicate sulfur
          granules, no iron
     8.   Cell size differentiation between base and tip,
          rod-shaped cells on tip of trichomes

Characteristics of Secondary Organisms:

     1.   Trichomes several hundred microns long, sometimes
          curved on tip
     2.   Very distinct sheaths
     3.   Some deposition in sheath, not identified
                                      57

-------
     To further support the, findings that Thiothrix was the predominant organ-
isms and that Sphaerotilus was also present, attempts were made to isolate
these bacteria using selective nutrient agars as growth media.  Colonies
characteristic of Sphaerotilus were readily grown on a combination of stan-
dard nutrient agar and trypticase soy  (TCS) agar.  These colonies were iden-
tified as Sphaerotilus according to the methods of Farquhar and Boyle (1971).
Thiothrix was not successfully isolated on this medium.

     A second isolation procedure was  also followed.  This procedure, docu-
mented by Liu, Kwasniewska, and Cohen  (1977), is based on research that has
shown filamentous organisms to be much more tolerant of certain toxic agents,
specifically, n-amyl alcohol in this case.  Samples of aeration basin mixed
liquor were spiked with n-amyl alcohol and streaked on modified nutrient agar
plates, fortified with sodium acetate  and glucose.  Two distinct types of fil-
amentous colonies were isolated.  When examined, one was found to be Sphaero-
tilus.  The other appeared to be Thiothrix.  Since intracellular sulfur de-
posits are characteristic of Thiothrix, tests were performed to detect their
presence.  The results were positive,  lending further evidence of the isola-
tion and identification of Thiothrix.  The literature indicates that Thiothrix
has generally not been grown in pure culture.  In light of the relative new-
ness of the n-amyl alcohol procedure,  further study would be recommended to
prove conclusively the apparent isolation of Thiothrix seen in this study.

     In summary, microbiological investigations of the bulking sludge during
February and March 1977 indicated Thiothrix to be the predominant filamentous
bacteria present.  A second genus, Sphaerotilus, was also identified.  The
microscopic identifications were based on morphological characteristics and
associated traits such as the degree of motility and the content of cell
vacuoles.  This existence of Thiothrix and Sphaerotilus was further supported
by isolation and examination of the filamentous organisms in pure culture.

HYDROGEN SULFIDE STUDIES

     Since the microbiological analyses indicated Thiothrix to be the pre-
dominant filamentous form during periods when bulking was most severe, the
next step was to determine those factors in the treatment plant environment
which were responsible for the selective proliferation of that organism.
Thiothrix oxidizes hydrogen sulfide to sulfur with subsequent intracellular
deposition of sulfur.  The microorganisms use this oxidation as a source of
energy, and hydrogen sulfide concentrations of 0.5 mg/1, or even less, can
stimulate the growth of Thiothrix.  Consequently, eliminating and preventing
the formation of hydrogen sulfide is the key to eliminating Thiothrix.  This
organism has been observed to grow well in the F/M range of 0.2 to 0.4 Kg BODs
/day/Kg MLVSS (Farquhar and Boyle, 1971).  Since this is the optimum range for
activated sludge operation, corrective action in addition to F/M control is
necessary for eliminating the Thiothrix population.

     Hydrogen sulfide was found in varying concentrations at a number of points
in the treatment train.   Table 7 summarizes the results.  As indicated,  no
detectable hydrogen sulfide concentration was found in the effluent from
either primary clarifier.  The concentration in the raw sewage is probably de-
stroyed by the aerating effect of the lift pumps at the head of the plant.

                                      58

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                  TABLE 7.  HYDROGEN SULFIDE CONCENTRATIONS
Sample

Raw Influent
Primary Effluent Clarifier No. 1
Primary Effluent Clarifier No. 2
Secondary Effluent
Centrate
Sludge Thickener Overflow

*  Limit of detection =0.1 mg/1
H2S (mg/1)*
   0
  ,1
CO.l
CO.l
CO.l
 0.9
 0.3
Dissolved oxygen concentrations of greater than 5 mg/1 in the primary clari-
fier influent were commonly measured during the study.  Thus, the hydrogen
sulfide supporting the growth of Thiothrix was apparently not associated with
the influent sewage.  Hydrogen sulfide in the thickener overflow and centri-
fuge centrate, was diluted to legs than 0.1 mg/1 when these flows were re-
cycled to the head of the plant and combined with the raw wastewater.

     The sludge samples taken from the secondary clarifiers were also analyzed
for hydrogen sulfide.  Samples were taken from 15 cm (6 inches) above the
Clarifier bottom at approximately 1.2 meters (4-foot) intervals measured
radially from the center of the clarifier.  A profile on sludge hydrogen sul-
fide concentrations from the center to the outer wall of one of the final
clarifiers is shown in Figure 22.  The hydrogen sulfide concentrations at the
points of sludge withdrawal were generally lower than the concentrations found
between the sludge withdrawal ports.  The average concentration measured was
16.8 mg/1 and concentrations as high as 34.6 mg/1 were measured between the
ports.  Across the clarifier bottom all sulfide concentrations in the sludge
were above that level which can stimulate the growth of Thiothrix.

     As the point of sampling was moved up from the clarifier bottom, the sul-
fide concentration rapidly fell off.  At an elevation of 30 cm (1 foot) above
the clarifier bottom, the sludge concentration varied from <0.1 mg/1 (the
detention limit) to 0.5 mg/1.

     For comparison, hydrogen sulfide concentrations were measured at the bot-
toms of secondary clarifiers at several other treatment plants.  Figure 23
shows the results for a conventional activated sludge plant in Pennsylvania.
At this plant, no trend of sulfide concentrations as a function of position
with respect to sludge withdrawal ports could be identified.  However, the
2 mg/1 average sulfide concentration was considerably lower than that ob-
served at the special study plant.  Since design sludge detention times at
both plants were similar, this parameter could not account for the higher
sulfide concentrations in the special study plant sludge.

     The  only significant difference found between the special study plant
and the other activated sludge plants with similar clarifiers is related to the
sludge withdrawal mechanism.   In the special study facility, V-ploughs
                                      59

-------
                                         34.6
                                                                      WALL
                                                                        25.8
                                                 7.0    8.0
                                                             9.0
                                                                   10.0
                            DISTANCE FROM $. (METERS)
Figure 22.  Profile of H2S Concentrations  in  Final  Clarifier  Bottom Sludge


attached to the rotating arms are used to  channel the  sludge  into  the with-
drawal tubes.  The tank center hopper is used only  for draining the clarifier.
The other plants observed utilize mechanisms  which,  in addition to channeling
sludge to the withdrawal tubes, also scrape bottom  sludge  to  the tank hopper,
which is used for waste sludge withdrawal. Waste sludge removal at the special
study plant is accomplished through the return  sludge  system.

     It is significant that the bottom sludge which is not removed by the
withdrawal tubes Cabout a 50 cm (2 inch) layer] stays  in the  clarifier until
the unit is drained.  This prolonged detention  time promotes  septicity in the
bottom sludge and leads to the development of high  concentrations  of hydrogen
sulfide.  Contact of the return sludge with the high sulfide  levels at the
clarifier bottom may well provide the stimulation for  the  growth of the Thio-
thrix organism in the system.
                                      60

-------
                                                      6.2
                 1.0
2.0
~3xT     40     5.0     6.0
  DISTANCE FROM  
-------
           associated with good settling  floe.  As  a  result,  in-
           creasing the recirculation rates  above 30  percent  of
           influent flow,  which is  required :to prevent excessive
           solids  release  over  the  weirs,  severely  thins out  the
           concentration of the return sludge.  It  was found  to
           be  impractical  to operate  at a desirable recirculation
           ratio.

      3.    Microscopic studies  showed the hindrance of settling
           to  be due to a  large population of filamentous bacteria
           in  the  activated sludge.   Isolation  and  identification
           indicated Thiothrix  was  the predominant  organism.
           Sphaerotilus in significant numbers  are  also present.

      4.    Hydrogen sulfide levels  in the influent  sewage are not
           sufficient to stimulate  Thiothrix growth.

      5.    Because of the  nature of the sludge  withdrawal mechanism,
           sludge  holding  times  at  the clarifier bottoms are  ex-
           cessive.   This  is  conducive to the  development and
           maintenance of  high  sulfide levels.

      6.    High  levels of  hydrogen  sulfide were found in the  bottom
           sludge  of the secondary  clarifiers.  These levels  are
           an  order of magnitude higher than those  found in clarifier
           bottoms at similar treatment plants.

      7.    Contact of the  settled sludge with the high sulfide level
           at  the  clarifier bottoms is  probably providing a stimulus
           for the growth  of  Thiothrix.

     The detailed investigation of process problems in the special study points
to one major  recommendation.  Hydrogen sulfide concentration in the bottom
portions of the final  clarifiers must  be  reduced and, if possible, eliminated.
Specifically, provisions  should be made to  scrape the clarifier bottom con-
tinuously  to  insure  that  all settled material is rapidly removed for waste or
recirculation. Since no other significant sources of  sulfide exist at the
plant, the above  clarifier improvements should inhibit the further prolifer-
ation of Thiothrix,  in that  a favorable environment  for that organism will no
longer exist.

     In conjunction  with  the clarifier improvements and the elimination of
the filamentous bacteria,  a  comprehensive process control program  should be
initiated.  Primary  effluent BODs,  mixed  liquor suspended solids,  and aera-
tion tank  dissolved  oxygen should be monitored daily.  The information is re-
quired to  insure  that  the biological portion of the treatment plant is oper-
ated under conditions  that favor the growth of a healthy biomass.   The ten-
dency for  influent organic concentration to fluctuate makes it especially
critical that parameters  such as F/M ratio and sludge age be monitored and
maintained within desirable ranges.
                                      62

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     The recommendations proposed are intended to eliminate activated sludge
bulking by eliminating the environmental conditions that support the problem
organisms.  The more traditional approach has been to treat the symptoms of
the problem by adding oxidizing agents such as chlorine or hydrogen peroxide
to the activated sludge.  At best, this method may destroy the filamentous or-
ganisms and temporarily ameliorate the settling problem.  Experience has shown
that the problem will reoccur soon after the oxidant addition is ceased.
For this reason, the chemical treatment approach is of limited utility and is
not recommended for this facility.
                                     63

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                                   SECTION  8

      RELATIONSHIP  BETWEEN  0£M PARAMETERS AND SIZE AND TYPE OF FACILITY

      During the  site  visit phase,of the project, data were obtained from 120
 treatment  facilities.  The primary purpose of the site visit phase was to
 serve as a screening  process  for the selection of plants for the preliminary
 evaluation phase.  However, because of the number of plants visited, these
 data  are also useful  for developing possible relationships between plant oper-
 ation and  maintenance practices, and the sizes and types of facilities examined.
 In this section, such relationships as they were found to exist will be ex-
 amined.

 GENERAL INFORMATION

 Relative Number  of'Plants  with  Respect to  Design Capacity (Figure 24)

      A significant percentage (38%) of the plants visited were designed for
 an average  daily flow less than 1,890 m3/d (0-5 mgd).  Furthermore, less than
 one-half of the  facilities (45%) exceeded  3,780 m^/d (1.0 mgd) in design ca-
 pacity.

 Relative Number  of Plants  with  Respect to  Facility Type (Figure 25)

      Most of the currently employed biological processes were represented in
 those plants to  which site visits  were made.  About 65 percent of the plants
 utilized a  form  of suspended growth process, including activated sludge in the
 various operating  modes.   The remaining 35 percent were fixed-film systems in-
 cluding one  rotating bio-disc plant.

 Relationship Between Service Population and Type and Size of Facility (Table 8)

      Treatment processes serving small, populations tended to be extended
 aeration, contact-stabilization, or trickling filter, with extended aeration
 confined to populations of less than 10,000 for the most part.  Larger popula-
 tions  tended to be served by activated sludge plants, particularly by the con-
 ventional or complete mix mode.

 Relationship Between Type of Wastewater Collection System and Type and Size
of Facility  (Table 9)	

     Smaller .plants had the highest percentage of separate sewer systems.
Treatment method employed showed no correlation with the type of sewer system.
                                      64

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                          50T
                         40- •
                         3O-
                         20-
                          10-
                                        PLANT CAPACITY
  .Eigure 24.   Relative  Number of Plants with  Respect to Design  Capacity
                          5OT
                          40-
                          30"
                          20- •
                          10-•
                             CONVENTIONAL CONTACT   EXTENDED  PURE   TRICKUNS  OTHER
                              ACTIVATED  STABILIZATION AERATION OXYGEN   FILTER
                               SLUDGE                 ACTIVATED
                                                      SLUDGE

                                            TYPE OF FACILITY
Figure  25.   Relative Number of  Plants with Respect to  Facility  Type
                                           65

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         TABLE 8.   RELATIONSHIP BETWEEN SERVICE POPULATION AND TYPE
                             AND SIZE OF FACILITY

NUMBER OF PLANTS





500-2,500
2,500-5,000
5,000-10,000
10,000-20,000
20,000-50,000
OVER 50,000

CONV.
ACT.
SLUDGE

5
0
6
2
6
4
TYPE
EXT.
AER.
ACT.
SLUDGE
8
3
2
0
1
0
OF FACILITY
CO NT-
STAB
ACT.
SLUDGE
8
6
2
0
1
3
TRICK.
FILTER


4
11
6
8
5
1
OTHER



0
1
0
1
1
1
LESS
THAN
0.5
MOD
17
12
1
0
0
0
SIZE OF FACILITY
0.5
TO
1.0
MOD
4
9
3
1
0
0
1.0
TO
5.0
MOD
0
0
10
9
4
0
5.0
TO
10.0
MOD
0
0
0
0
8
0
GREATER
THAN
10.0
MOD
0
0
0
0
1
8

        TABLE  9.   RELATIONSHIP  BETWEEN TYPE  OF WASTEWATER COLLECTION
                     SYSTEM AND  TYPE  AND SIZE OF FACILITY



CONV.
ACT.
SLUDGE


TYPE
EXT.
AER.
ACT.
SLUDGE

NUMBER OF
PLANTS
OF FACILITY
CONT-
STAB
ACT.
SLUDGE
TRICK. OTHER
FILTER


LESS
THAN
0.5
MOD




SIZE OF FACILITY
0.5
TO
1.0
MGD
1.0
TO
5.0
MOD
S.O
TO
10.0
MGD
GREATER
THAN
10.0
MGD
             SEPARATE
                          12
                               18
                                    15
                                        29
                                                  36
                                                      14
                                                           18
             COMBINED
                                                           10
Relationship Between Year of Most Recent Upgrading and Type  and Size  of
Facility  (Table 10)	

     The tabulated results support the hypothesis that most  upgradings and new
construction projects were motivated by the passage of water pollution legis-
lation in the late 1950's and the 1960's.

     With the exception of those few plants greater than 37,850 m3/d  CIO mgd)
design capacity, the highest percentage of upgrading occurred in the  smallest
facilities, indicating either the construction of totally new plants  or up-
grading to secondary treatment levels.  The fact that all the facilities
having capacities greater than 37,850 m3/d (10 mgd) were upgraded since 1970
reflects either the recent trend toward regionalization or the longer time
span necessary to plan, design, and construct larger facilities.
                                      66

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        TABLE 10.   RELATIONSHIP BETWEEN YEAR OF MOST RECENT UPGRADING
                            AND TYPE AND SIZE OF FACILITY	


                                            NUMBER OF PLANTS
          BEFORE 1940
                                TYPI OF FACILITY
                                                          SIZE OF FACILITY
                         CONV.   iXT.   CONT-  TRICK. OTHER    LESS   0.5    1.0   5.0 GREATER
                         ACT.    AER.   STAB   FILTER       THAN   TO    TO   TO  THAN
                         SLUDOE   ACT.   ACT.              0.5    1.0    5.0   10.0   10.0
                              SLUDGE  SLUDOE             MOD  MOD  MOD  MOD  MOD
                          1
                                                                   1
          1940 TO 1950


          1950 TO 1960
00     010     00100


1     1     070     31320
          1960 TO 1970


          SINCE 1970
8    11     6   19    1     19    11    96     0


10    3     10    7    3     10    5    8    1     9
Relationship Between Wastewater Characteristics and Type and Size of Facility
(Table  11)	

      Industrial  wastewaters appear  to be distributed  among all  process types,
except  extended  aeration  facilities.   The small size  and limited service  area
of most extended aeration plants probably explain  the absence  of significant
industrial wastewater volumes.   Their service areas  are generally not indus-
trial, and, therefore, smaller plants  have the  higher percentage of domestic
wastewaters.  Conversely,  the plants  with capacities  greater than 37,850  mr/d
(10 mgd)  exhibited the  greatest percentage of high industrial loadings.

         TABLE 11.  RELATIONSHIP BETWEEN WASTEWATER CHARACTERISTICS
                             AND TYPE  AND SIZE  OF FACILITY	

 ~             ~~~  '             ———      NUMBER OF PLANTS
                                TYPE OF FACILITY
                                                          SIZE OF FACILITY
                         CONV.   EXT.   CONT-  TRICK. OTHER
                          ACT.   AER.   STAB  FILTER
                         SLUDOE  ACT.   ACT.
                              SLUDOE  SLUDOE
                          LESS   0.5    1-0   5.0 OREATER
                         THAN   TO    TO   TO  THAN
                          0.5   1,0    5.0 "  10.0   1O.O
                          MOD  MOD  MOD  MOD  MOD
          DOMESTIC
                          12
                               16
                                     13
                                          21
                                                    32
                                                         14
                                                             15
           LOW INDUSTRIAL
           MODERATE
           INDUSTRIAL
            (10-20X)
           HI6H INDUSTRIAL
              (20-50%)
                6    1


                6    0
31321


32232


13822
                                          67

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Relationship Between Industrial Waste  Impact and Type and Size of  Facility
CTable  12)	

     The  impact of industrial wastewaters  on the treatment facility  did not
appear  to vary with respect to the  size  or type of plant.  This indicates that
while larger plants have the higher industrial loadings, they are  also  more
able to handle industrial wastes without experiencing process problems.

        TABLE 12.   RELATIONSHIP BETWEEN  INDUSTRIAL WASTE IMPACT AND
          	TYPE AND SIZE OF FACILITY	

                                         NUMBER OF PLANTS
                              TYPE OF FACIUTY
                                                       SIZE OF FACIUTY
                       CONV.  EXT.   CONT-  THICK.  OTHEI   LESS  0.5   1.0   5.0 CHEATER
                        ACT.   AH.   STAI   FILTE*       THAN  TO   TO   TO  THAN
                       SLUDOE  ACT.   ACT.             0.5   1.0   S.O   10.0   10.0
                            SLUDOE  SLUDOE            MOD  MOD   MOD  MOD  MOD
          MINIMAL
                         17
                             17
                                       26
                                                 35   16
                                                          20
          LOW


          MODERATE
22    1     30     22220


41472     33642
          HIGH
                         1
                                        00     10100
Relationship  Between Infiltration/Inflow Impact and Type and Size of  Facility
(Table 15)	

     Infiltration/Inflow (I/I) demonstrated a moderate to severe effect  on 43
percent of  all  plants examined during the site visit phase.  The trickling
filter plants as a group had the highest amounts of extraneous flows  in  their
collection  systems, probably because the plants and their collection  systems
tended to be  older.  However, the effect on performance at those plants  re-
ceiving excessive volumes of I/I was greater at suspended growth facilities
for reasons discussed in Section 5,  No  correlation was seen between  size of
plant and impact of I/I.
                                       68

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        TABLE 13.  RELATIONSHIP  BETWEEN INFILTRATION/INFLOW IMPACT
                           AND TYPE  AND SIZE OF FACILITY
                                         NUMBER OF PLANTS
                              TYPE OF FACILITY
                                                       SIZE OF FACILITY
                        CONV.  EXT.   CONT-  TRICK.  OTHER   LESS  0.5   1.0   5.0 GREATER
                        ACT.   AER.   STAB   FILTER       THAN  TO   TO   TO  THAN
                        SLUDGE  ACT.   ACT.             O.S   1.0   5.0   1O.O  10.0
                             SLUDGE  SLUDGE            MOD  MOD  MOD  MOD  MOD
           MINIMAL
                                            1
                                                          8
                                                                   1
           LOW


           MODERATE
10    4    5    10    5     98935


 5    6    S    20    0    16   795    2
           HIGH
                                   1
                                                  1
OPERATION

     Each plant was rated on a scale of 0 - 3 as to its standing  in  various
operational categories.   The best standing (0) is defined as good, next  is
fair (1), then poor  (2),  and, finally, critical (3).  The following figures
show the plant rating  distribution for each category.  The numbers in paren-
theses  are the actual numbers of plants so rated.

Relationship Between Staff Capabilities for Operation and Size  and Type  of
Facility (Figure  26)	

     As previously noted, the term "staff capabilities",represents four
characteristics of the plant staff, Cl) staff size, (2) training,  (3)  cer-
tification, and  (4) treatment understanding.  For the most part,  large plants
were capable of maintaining an adequately sized staff because of  more flex-
ibility in budgetary matters, Similarly, large facilities were  better equipped
to administer in-plant training programs and sufficiently flexible to accom-
modate personnel  attending training and certification classes.  Generally, the
trickling filter  processes scored better than the activated sludge plants be-
cause operation of the trickling filter facility is usually less  demanding
in terms of operational requirements and process knowledge.  Greater training
and treatment understanding are required to control the more complex activated
sludge process

Relationship Between Use of Laboratory and Size and Type of Facility
(Figure 27)	.	

     Larger plants made significantly greater use of the laboratory  than did
the smaller facilities. Because of the larger staff sizes, a greater  percent-
age of labor, and  more  specialized workers, could be devoted to  laboratory-
related work.  Regarding type of process, use of the laboratory appears  to  be
more effective at trickling filter plants, most likely  as a result of fewer

                                       69

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     CRITICAL (4)
                GOOD (57)
                 66%
     (PLANT CAPACITY < 5 MOD)
(PLANT CAPACITY >5 MOD)
              FAIR (14),
      POORX   20%
      (8)  ll
       CRITICAL (3)
         4%    GOOD (46)
                   65%
           FAIR (2)
            6%
 CRITICAL(I)
    3%     GOOD (29)
              82%
        (ACTIVATED SLUDGE)
     (TRICKLING FILTER)
Figure 26.   Relationship Between Staff Capabilities for Operation and Size
and Type of Facility
                               70

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                                                   GOOD(I6)
                                                    % 80%
   (PLANT CAPACITY< 5 MOD)
                                 (PLANT CAPACITY > 5 MOD)
CRITICAL(2)
    3%
        GOOD (34)
                                     ^CRITICAL(4)
                                          10%   GOOD (23)
                                                    59%
      (ACTIVATED SLUDGE)
                                      (TRICKLING FILTER)
Figure 27.   Relationship Between Use of  Laboratory and Size and Type of
Facility
                             71

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process variables to monitor,

Relationship Between Process Control and Size and Type of Facility (Figure 28)

     Larger plants exercised greater process control than smaller plants.  Ad-
equately sized staffs, suitably trained laboratory personnel, and properly
equipped laboratories are all prerequisites to effective process control.  As
previously noted these conditions are more likely to be found at the larger
plants.  The fact that 83 percent of the trickling filter facilities were
rated fair or good in the area of process control actually reflects the fact
that few control options (other than recirculation ratio) are available to the
operator.  Process control at a trickling filter plant, therefore, requires a
lower level of effort than  is required for the activated sludge process.

Quality Evaluation of Technical References for Operation (Figure 29)

     Less than one-third of the plants examined during the site visit phase
were judged to have adequate technical references for operation of the facil-
ity.  For purposes of this study, adequate references would include a compre-
hensive operations manual, information provided by the equipment manufacturers,
and as-built drawings of the facilities.

Evaluation of Use of Consulting Engineering Services (Figure 50)

     Based on the opinions of the operators, consulting services were utilized
adequately in a majority of cases. However, this assessment may be optimistic,
since the operators frequently felt little assistance of this nature was
necessary, even where serious performance problems have been documented.

MAINTENANCE

Relationship Between Staffing Capabilities for Maintenance and Size and Type
of Facility  (Figure 51)	

     As experienced, larger plants had more adequate maintenance staffs, since
staff size was found to be a major factor in determining maintenance capa-
bilities for a given plant size.  Trickling filter plant staffs were more
maintenance oriented than were those at activated sludge facilities.

Relationship Between Age of Equipment and Size and Type of Facility (Figure 52)

     No correlation was found between size of plant and age of equipment.
The fact that treatment plant designs have trended toward activated sludge and
away from trickling filters in recent years is demonstrated by the higher pro-
portion of newer equipment in activated sludge facilities.

Relationship Between Spare Parts Inventory and Size and Type of Facility
(Figure 55)	

     Larger plants maintained a more complete inventory of spare parts.  This
was probably due to better organization and greater administrative attention
given to larger facilities.  However, the adequacy of such inventories was not

                                      72

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     CRITICA
      (9)  11%
         GOOD (20)
              24%
       (PLANT CAPACITY < 5 MOD)
             FAIR (6)
  POOR \    30%
  (4)  20%
         GOOD (10)
            50%
  (PLANT CAPACITY > 5 MOD)
                 FAIR (16)
      POOR \    38o,
      (5)          **/
        RITICAL(2)
         5%
             GOOD (19)
               45%
          POOR(24)
            40%
CRITIC
 (7)   12%
         (TRICKLING FILTER)
    (ACTIVATED SLUDGE)
Figure 28.  Relationship Between Process Control and Size and Type of Facility
                                73

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                  40T
               -J  30'
                  20-
                   10-
                           GOOD     FAIR     POOR   CRITICAL
Figure  29.   Quality Evaluation of Technical References  for Operation
               60
               50
               40
             CL
             u_ 30
             o
             a:
               20
                10-
                         GOOD       FAIR
                                             POOR      CRITICAL
 Figure 30.  Evaluation of Use of Consulting Engineering Services
                                   74

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               FAIR (20)
      POOR \  23%
     (13) 15%
       CRITICAL(3 3%
       (PLANT CAPACITY < 5 MOD)
(PLANT CAPACITY > 5 MOD)
               FAIR07)

       POOR\   25%
      (10) 15%
        CRITICAL(2)3%
                  GOOD(38)
VLCRITICAL(I) 2%
             GOOD(27)
              73%
          (ACTIVATED SLUDGE)
     (TRICKLING FILTER)
Figure 31.  Relationship Between Staffing  Capabilities for Maintenance and
Size and Type of Facility
                                 75

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           -CRITICAL (3) 3%

                     GOOD(52)
                     61%
          (PLANT CAPACITY< 5 MOD)
(PLANT CAPACITY > 5 MOD)
             (ACTIVATED SLUDGE)
      (TRICKLING FILTER)
Figure 32.  Relationship Between Age  of Equipment and Size and Type of Facility
                                      76

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                   POOR(22)
                     30%
      /CRITICA
       (8) 11%
          (PLANT CAPACITY < 5 MOD)
(PLANT CAPACITY > 5 MOD)
             (ACTIVATED SLUDGE)
     (TRICKLING FILTER)
Figure 33.  Relationship Between Spare  Parts  Inventory and Size and Type of ,
Facility             '          •                          .•-.,,      .•-..••:;.
                                      77

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related to process type.

Relationship Between Preventive Maintenance and Size and Type of Facility
(Figure 54)	

     Generally, plants with capacities greater than 18,920 m3/d (5 mgd) prac-
ticed preventive maintenance to a greater extent than did the smaller facil-
ities.  This condition can be attributed to the better spare parts inventories
and staffing capabilities noted previously.  Process type did not appear to
have any significant bearing on the adequacy of preventive maintenance prac-
tices.

Relationship Between Emergency Provisions and Size and Type of Facility
(Figure 55)	

     Larger facilities tended to be better prepared for emergency situations,
reflecting their greater resources.  The larger plants were usually new, en-
larged, or upgraded plants  having been constructed in a period when some
emergency provisions, such as emergency power supply and duplicate units,  be-
came mandatory for design approval.  The extent to which facilities were pre-
pared for emergencies did not appear to be related to process type.

Relationship Between Backup Unit -Provisions and Size and Type of Facility
(Figure 56)	

     As expected, larger plants had significantly greater backup capability
since all such plants had dual or multiple process units.  No significant dif-
ference in backup provisions was seen between activated sludge and trickling
filter plants in the site visit phase.

Relationship Between Technical References for Maintenance and Size and Type
of Facility  (Figure 57)	

     Comprehensive, organized technical references for maintenance purposes
were found at those plants which also had good operational references.  The
adequacy of maintenance references showed a positive correlation with plant
size.  There was no significant difference between the fraction of trickling
filter plants and activated sludge plants having adequate maintenance refer-
ences.  The extent to which such references are required for trickling filter
plants would be less, again due to the lesser amount of mechanical equipment
involved.

Relationship Between Housekeeping Practices and Size and Type of Facility
(Figure 58)	

     Housekeeping practiced at larger wastewater treatment facilities was
found to be slightly more satisfactory than that practiced at smaller plants.
This was undoubtedly a result of a combination of factors related to plant
size, including availability of maintenance staff, age of equipment, and ad-
ministrative practices.  No appreciable difference in quality of housekeeping
was observed between trickling filter and activated sludge processes.
                                      78

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         CRITICAL(7)

            7% GOOD (45)
                  51%
        (PLANT CAPACITY < 5 MOD)
                              (PLANT CAPACITY > 5 MOD)
            POOR03)/  FA,R(,4)
             18%  /   20%
           CRITICAL (5)
             7%
                GOOD(39)
                 55%
                                    POOR(IO)/FA|R(4>
                                 CRITICAL (2)

                                  5%  GOOD (22)
                                         58%
           (ACTIVATED SLUDGE)
                                   (TRICKLING FILTER)
Figure 34.
Facility
Relationship Between Preventive Maintenance and Size and Type of
                                 79

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-CRITICAL
 0  6%
       GOOD (15)
         44%
                                                  GOOD(7)
                                                    78%
    (PLANT CAPACITY< 5 MOD)
                                 (PLANT CAPACITY > 5 MOD)
             v  FAIROI)
    POOR(4)\   32%
      12%
       CRITICAL (2)
             GOOD (17)
                50%
        (ACTIVATED SLUDGE)
                                      (TRICKLING FILTER)
Figure 35.   Relationship Between Emergency Provisions and Size and Type of
Facility
                                80

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    'CRITICAL
      (14) 19%
     POOR (I!),
       15%
           'FAIR(II)
              15 %
                  GOOD (38)
                    51%
       (PLANT CAPACITY < 5 MOD)
                                (PLANT CAPACITY >5 MOD)
      CRITICAL
     (85  13%
                   GOOD (38)
                   62%
                              CRITICAL
                              (6)   19%
           (ACTIVATED SLUDGE)
                                    (TRICKLING FILTER)
Figure 36.
Facility
Relationship Between Backup Unit Provisions and Size and Type of
                                    81

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    CRITICAL
    (4)  11%
                                                      GOOD (14)
                                                        88%
       (PLANT CAPACITY < 5 iWGD)
 (PLANT CAPACITY > 5 MOD)
         CRITICAL
          (3) 7%
                GOOD (18)
                   45%
                                                FAIR (4)
                                                   29%
^CRITICAL (I)
   7%
          (ACTIVATED SLUDGE)
    (TRICKLING FILTER)
Figure 37.  Relationship Between Technical References for Maintenance and
Size and Type of Facility
                                  82

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       POOR
       (12)  15%
               FAIRG3)/
                16%
        CRITICAL (3)
            3%    GOOD (55)
                     66%
        (PLANT CAPACITY < 5 MOD)
                                  POOR(I)
                                    5%
                                      GOOD (15)
                                            o
                              (PLANT CAPACITY > 5 MOD)
          CRITICAL (2)
             3o/0     GOQD(46)
                       69%
                                 CRITICAL(I)
                                   3%    GOOD(24)
                                            69%
           (ACTIVATED SLUDGE)
                                   (TRICKLING FILTER)
Figure 38.
Facility
Relationship Between Housekeeping Practices and Size and Type of
                                  83

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Relationship Between Availability of Auxiliary Power and Size and Type of
Facility (Figure 59)	

     Approximately one-third of the plants less than 18,920 ra^/d (5 mgd) in
design capacity had auxiliary power capabilities.  About two-thirds of those
plants larger than 18,920 m^/d (5 mgd) in design capacity were reported to
have such capability.  The higher percentage of activated sludge facilities
having auxiliary power capacity reflected the fact that these plants were
generally newer and were subject to recently enacted state and federal re-
quirements on backup power systems.
                                      84

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        40T
                                          40 T
                                        CO
                                           30-
                                           20
                                         Ul
                                         m
                                           10 +
                   YES
                 CAPACITY<5 MOD
            YES       NO



           CAPACITY>5 AAGD
         40 T
                                           40-T
       m
                                         (O
<

D-


O 20' •

CC
Ul
CD

i  10
                   YES
                  ACTIVATED SLUDGE
            YES        NO


           TRICKLING FILTER
Figure 39.  Relationship  Between Availability of Auxiliary Power  and Size and

Type of Facility
                                      85

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                                   SECTION 9
                           f     ,       •   ,",•'*'    ' '         •      ' i
              IMPACT OF ESTABLISHED PROGRAMS ON PRIORITY PROBLEMS

     The causative factors of poor plant performance are not of recent origin.
Their presence has long been acknowledged, although their priority has been
more difficult to identify.  Programs have been established by the federal and
state governments, operators' associations, manufacturers, and consultants to
resolve these problems.  The extent of those efforts in correcting these prob-
lems is examined in the following discussion.

     Since the inception of EPA, .the Agency has sponsored the preparation and
publication of a number of documents designed to convey state-of-the-art in-
formation on wastewater treatment design and operation to those employed in
this field.  Process design manuals are published by the Government Printing
Office and made available through EPA Technology Transfer without fee.  These
manuals are primarily directed toward those in the consulting engineering and
academic fields.  Existing volumes address key design areas, such as sludge
treatment and disposal, suspended solids removal, upgrading existing treatment
plants, and tertiary treatment.  These publications set forth specific design
parameters for individual unit processes, and are generally intended as a
guide to the preliminary design of wastewater treatment facilities.  These
documents will contribute to the reduction of operational problems associated
with design, but few are applicable to the needs of a plant operator.  Oper-
ations-related manuals are also available through EPA.  Publications such as
"Anaerobic Sludge Digestion" and "Stabilization Ponds" outline procedures to
be followed in operating and controlling these biological processes.  Sim- .
ilarly, the "Procedural Manual for Evaluating.the Performance of Wastewater
Treatment Plants" includes information, such as a section on common operating
problems and suggested solutions, that would be of value to the plant oper-
ator.  The study reported here would indicate that a major difficulty with
both design and operations manuals is their dissemination to treatment plants.
Relatively few of the plants visited had copies on file of any EPA publica-
tions.  Although this effort may benefit the operator indirectly through his
consultant,  the information is not reaching the operator directly, where it
would be of greatest benefit.

     Under the construction grants program established as a result of the
Water Pollution Control Act Amendments of 1972, federal funds are available to
municipalities seeking to reduce infiltration/inflow.  In the design of new
facilities involving federal funds, a cost-effectiveness analysis must be per-
formed during the facilities planning step of the project.  On the basis of
this study a sewer, rehabilitation program may be implemented to reduce infil-
tration/inflow to the cost-effective level.  As new plants are constructed,
the I/I problem will diminish, but as sewer systems continue to age and de-
teriorate, new critical cases will develop.  The federal program will help to

                                      86

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reduce the overall magnitude of the adverse effects of I/I on sewage treat-
ment plant performance when one looks at the overall national picture.  How-
ever, looking at specific cases, only those plants which become involved in
upgrading or expansion will be encouraged to address their I/I situation.
Therefore, many plants currently experiencing operational difficulties re-
sulting from excessive I/I will not be affected by existing federal programs.

     Established programs to date have had little impact on the industrial
loadings to municipal treatment plants;  Local programs have consisted of pro-
visions in  municipal ordinances setting forth surcharges for discharge of
high concentration of certain pollutants to the collection system, and placing
limitations or tans on discharge of other pollutants.  However, such ordinance
provisions have, in the past, been very poorly enforced for two reasons:

   • •'!.   Time and manpower are not available to: vigorously monitor •••
          industrial wastes,,

     2."  Rigorous enforcement may have caused conflicts with major
          employers in the community.                   !         '

     Two recent programs should result in amelioration of some industrial
loading problems. First, the ICR-User Charge provisions of PL 92-500 have
caused,-and will continue to cause, industries to consider the economics of
pretreating their wastewaters. Sewer rental rates to' industry under ICR-User"
Charge regulations are directly proportional to wastewater flow and charac- '
teristics.     Such rental rates can often be substantially reduced "by treat-'
ing to reduce pollutant concentrations*  Of broader and more direct signifi-
cance, however, are the recently promulgated (June 26, 1978) industrial pre- ;
treatment regulations.  These general regulations identify 21 industrial cate-
gories 'for which specific pretreatment guidelines'will be established within
the^next three years.  Also, limits will be established for. 65 toxic pollu-
tants which all dischargers t.6 municipal treatment plants will be required to
meet. Administration of the pretreatment program will be the responsibility of
the municipality where the design'flow-of the plant is greater than 18,920
m3/d  (5 mgd).  In all other cases, the state agenc'y or EPA will be required to
accept this responsibility.  As the pretreatment limits are set forth for each
industry, the incompatible pollutants and slug loadings currently reaching
municipal treatment plants will diminish.  Of course, this prediction assumes
adequate administration of the program and compliance by industry;

     As a requirement  of the construction grants program, 0§M" manuals are now
being prepared for all federally funded wastewater collection and treatment
systems.  The purpose of this requirement is to insure that all federally
funded treatment facilities being constructed have comprehensive plant-
specific manuals.  Through adherence to the EPA document, "Consideration for
Preparation of Operation and Maintenance Manuals," and as a result of detailed
review by. EPA, these manuals should conform to EPA standards.  As existing
plants are upgraded and new ones built, the problem of 0$M manual inadequacy
should greatly diminish.  Also, many consulting firms are now involving the
plant operator in the preparation of the 0§M manual, and are using the manual
.as a training device.  This will result in a manual that is more responsive
to the operators'needs, and use of the document should increase.

                                      87

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     All states now operate a mandatory or voluntary program of operator cer-
tification.  Though all state programs have been developed and are adminis-
tered independently, they have had the effect of assuring some minimum com-
petence level for certified operators, based on the size and complexity of the
treatment plant.  In the program's early years, certification was an effective
means of increasing the training level of operators. Currently, most plants
meet the requirements for certified operators, and enough additional operators
are being certified to meet the needs of newly-constructed facilities.  Cer-
tification programs have their place in assuring minimum  competency; however,
in their present form, they do not insure that learned principles and tech-
niques will be applied in on-site operational situations.

     Training programs play a major part in providing basic wastewater treat-
ment knowledge to potential and practicing treatment plant operators.  Ex-
amples of such programs include the Sacramento course and Clemson course, and
other courses sponsored by the state agencies,  water pollution control organ-
izations, technical schools, and community colleges.

     In Pennsylvania, the Sacramento course is offered through the Department
of Community Affairs.  Operator training provides basic understanding of treat-
ment principles and fundamentals, training in laboratory procedures, and ex-
posure to process control technology.  Originally, these courses were designed
to enable a plant operator to learn the material necessary to become certified.
A basic shortcoming of these courses is that they are designed for an individ-
ual with little or no wastewater background, and, hence, are limited in what
they offer to an experienced individual who seeks to upgrade his skills,  A
few community colleges offer advanced courses or an associate degree program,
which are designed for experienced personnel interested in supervision of
operation and maintenance personnel.  Enrollment in these programs requires
time and money, which makes them inaccessible to many operators.  The courses
available to a majority of operators do not provide sufficient exposure to
convey the depth of understanding necessary for meaningful process control ap-
plication or testing.  The findings of this study would indicate that class-
room training must be supplemented with on-site training to more effectively
convey process control concepts to the operator.

     Equipment manufacturers typically provide excellent material on the
maintenance and operation of their products,  particularly for equipment that
is standard or for which operating experience is available.  For new products
or processes, less information is available,  especially in the area of oper-
ations.   The quality of assistance in the form of trained personnel available
varies among manufacturers and among individuals representing each manu-
facturer.   Manufacturers' representatives are a potentially excellent source
of knowledge, if suitable contractural arrangements can be made for their
services.   For small package plants, operators may possibly have access to the
manufacturer who could provide operating assistance. For large treatment sys-
tems, assistance with the biological process  operation is not likely to come
from an equipment manufacturer.  However, manufacturers of proprietary unit
processes,  such as pure oxygen activated sludge, can usually provide operating
assistance.   In general,  the manufacturer must be considered a specialized
temporary source of technical assistance to the operator.
                                      88

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     Some consulting firms maintain a qualified staff to provide technical
and administrative assistance to municipal wastewater clients. Such a staff
typically includes personnel who are certified treatment plant operators with
a thorough knowledge of process theory or design concepts. An engineer without
first-hand operating experience is rarely as successful in providing opera-
tional assistance as an experienced operator.  Plants evaluated in this study
reported a low level of consultant service.  Those having consultants avail-
able usually did not use them for training or problem-solving.  Those not re-
taining consultants felt that consultant services would not be beneficial.
Personnel at most plants seemed to feel that an engineer could not help with
operating problems.  Most consulting firms at this time do not maintain the
type of staff necessary to offer technical assistance at the operating level,
nor do they indicate to their clients that such services are available else-
where.  This area of service is growing, however, and will be offered by an
increasing number of engineering firms in the future.

     Within the wastewater industry, associations have existed for a number of
years to foster professionalism, increase the technical knowledge of their
members, and to effectively represent the members' interest and opinions.
Some associations, such as the Water Pollution Control Federation, have de-
veloped or sponsored operator training courses.  Additionally, they sponsor
seminars and workshops, and issue publications aimed at improving the knowl-
edge of plant operators.  Such organizations provide the opportunity for oper-
ators to discuss problems with their colleagues and occasionally find solu-
tions.  Overall, the associations provide some valuable training, but they
have a small to moderate effect on reducing the magnitude of problems as-
sociated with process control and understanding.

     The problems of application of concepts, lack of adequate testing, in-
adequate training, and deficient understanding will not be fully resolved by
any of the established programs discussed above.  To date, the programs di-
rected at these problems - 0§M manual preparation, operator training courses,
technology transfer publications, and testing for certification - are too gen-
eralized in content while the need  is  for specific on-site learning experi-
ence .

     OfJM manuals are prepared by the consultant with little or no input from
the plant operators.  Little opportunity is given the operator to come to an
understanding of the manual's contents or to be instructed on how they should
be used.  Many 0§M manuals are ending up on the shelf, unused, for these
reasons.  The organizational format of many 0§M manuals has been criticized
to the EPA in earlier comments by many groups.  The accuracy of some 0§M man-
uals is also questionable, since they represent information derived during the
early design stages of a project and do not accurately reflect actual oper-
ation.

     Operator training courses of all types - Sacramento, Clemson, corres-
pondence, association-sponsored, seminars, and workshops  - do offer excellent
opportunities for textbook learning that can improve an operator's understand-
ing of treatment goals and methods,,  But yery few programs bridge the gap be-
tween classroom learning and concept application with hands-on experience or
site specific, on-the-job training.  This same difficulty is present in

                                      89

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 technology  transfer publications, and  in certification programs that rely
 solely on  (or  include  as a.criterion) the ability to score satisfactorily on a
 written  exam.

     Wastewater treatment plants vary  in size and complexity and in the qual-
 ity of the  operating personnel.  It can safely be said that, in terms of total
 number of plants, relatively  few are large and complex; the majority are much
 smaller  but may involve some  complex processes.  Large plants with appropriate
 budgets  can attract qualified superintendents who can insure that lower level
 personnel are  properly trained for their work through both classroom and on-
 the-job  instruction.   Smaller plants are less likely to have highly trained
 superintendents, adequate budgets, and training capabilities, and therefore,
 are more dependent on  training achieved through programs such as certifica-
 tion.

     Effective training to produce qualified (not merely certified) operators
 requires a  bridge between the existing training programs and site-specific
 training assistance in process control and laboratory testing in the plant.
 A similar bridging mechanism  must also provide additional knowledge to per-
 sonnel at other plants experiencing problems which still may be beyond the
 capabilities of the staff.

     The bridging mechanism suggested  is best provided by persons who are
 knowledgeable  and experienced in process theory, hands-on operation of equip-
 ment and processes, and training techniques.  These persons, working with the
 plant operators over an extended time period, would be "outside experts" who
 could both  identify and solve ..problems, and teach the operators process con-
 trol.  In this manner, the operator supplements the knowledge he has gained
 away from the plant, and is given the opportunity to exercise process control
 while under the supervision of an experienced individual.

     The EPA recognized the viability of such a concept by issuing under the
 construction grants program its Program Requirements Memorandum (PRM) #77-2
 in November 1976.  This PRM authorized grant funding for up to 300 man-days
 (an average of 90 man-days for most plants) of start-up services per plant for
 the plant's first year of operation, to be rendered by the design engineer or
 his designees. These covered  services, applicable to new, expanded, or up-
 graded plants include pre and post start-up on-site training, control adjust-
ments to optimize process performance, instruction in  laboratory procedures,
maintenance  and records management, and 0§M manual revision. Specifically,
nongrant fundable are routine, entry-level, or update operator training.

     PRM #77-2 was established to fund start-up services to insure that:
 "design  operational efficiency is achieved as quickly as possible; process
 control  and related equipment problems are identified and resolved; on-site
 instruction to personnel in details of the. process and equipment of each
particular plant is provided, and final revisions to the 0§M manual,  based
upon actual operating experience, are made."  Plants which have recently up-
 graded or do not need to construct additional processes to handle their design
 loadings  will not be eligible for this assistance.  Yet, as this study has
 shown,  plants in this category may also be experiencing severe problems pre-
venting their achieving permit compliance.   The type of service detailed in

                                      90

-------
PRM #77-2 should be available to all plants requiring assistance in problem-
solving regardless of the age of the facility,  These services are available
to a varying degree from consulting firms, although they are not eligible for
federal funding.  Making such'services eligible for federal funds would in-
crease the likelihood that municipalities would use them.  Under the existing
statutes, EPA or the states  cannot  require a municipality to use such ser-
vices.

     Currently, the key element of a compliance strategy is enforcement
through a penalty.  There are no direct incentives for improving operation and
maintenance programs.  A possible alternative to" noncompliance penalties is a
requirement that municipalities utilize operational assistance provided by
qualified experts, if their treatment plants are not performing satisfactor-
ily.  Partial federal or state funding of such assistance would increase the
acceptance of this approach.
                                      91

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                                   SECTION  10

                   POTENTIAL FOR IMPROVED PLANT PERFORMANCE

      As noted previously in this  report, during each preliminary evaluation
performance  data from available plant operating records were collected and
compiled.  Complete performance records were not available for all 30 plants,
but whenever possible, performance data from the individual facilities were
analyzed  in  terms of  30-day average concentrations and compared with the limi-
tations set  forth in  the plant's  NPDES permit.  The number of times that the
30-day average concentrations of  major constituents exceeded the permit re-
quirements was determined.   Table 14 shows a distribution of the study plants
with  respect to the percentage  of time that the reported effluent parameters
were  not  in  compliance with the permitted  30-day average concentrations.  As
the table indicates,  the 30-day average effluent concentrations at 8 plants
exceeded the BODs limit  for the respective facility more than 60 percent of
the time.  Four plants exceeded the BODs limit 40 percent to 60 percent of the
time.  Also,  more than half of  the plants  surveyed violated individual sus-
pended solids limits  at  least 40  percent of the time.  Compliance with fecal
coliform limits was relatively  good, with  75 percent of the plants for which
data  were available showing noncompliance  less than 20 percent of the time.

      Table 15 presents a summary  of effluent characteristics for the 30 plants
studied in the preliminary  evaluation phase.  The table summarizes the flow,
and effluent BODs  and suspended solids data reported by the plants for the
year  preceding the survey.   Inasmuch as the BOD5 and. suspended solids tests
were  frequently conducted improperly or with poor technique by the plant per-
sonnel, the  reliability  and/or  representativeness of these data is question-
able.  Although composite sampling was normally a provision of the NPDES per-
mit of each  facility, compositing was rarely conducted.  Improper sampling
techniques were frequently  noted  by study personnel with respect to BODs ex-
aminations.   In addition, the analytical methods employed were often not those
approved by  EPA.   For these  reasons, the information in Table 15> may not ac-
curately reflect  actual  conditions, but the table is based on the only data
available for each plant.   The  data suggest that the facilities examined dur-
ing the preliminary evaluation phase were discharging average daily BODs and
suspended solids  loads of 7,290 Kg/d (16,080 Ib/d)  and 8,720 Kg/d (19,235
Ib/d), respectively.  Table  16  sets forth the allowable effluent BOD5 and sus-
pended solids  loads based on the present average annual flow and NPDES permit
limitations.   As the table indicates, at the present average flow an aggregate
total BOD5 and suspended solids load of 9,490 Kg/d (20,915 Ib/d)  and (8,700
Kg/d  (19,185  Ib/d), respectively, could be discharged by the plants while
still remaining within the permit limitations.

     As a result of each preliminary evaluation,  various recommendations were
made for improving the administration,  operation,  or maintenance  of each
                                     -92

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                                                      95

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 wastewater  treatment  facility.   Appendix C presents a summary of the major
 specific  recommendations  set  forth in each of the preliminary evaluation re-
 ports.  As  indicated  in the appendix, some of the more common recommendations
 involved  establishment  of an  effective process monitoring and process control
 program,  preparation  of a comprehensive operations manual, improvement of
 spare parts inventory and routine maintenance, or operator training in pro-
 cess control.  Other  actions  frequently recommended, including facility ex-
 pansion or  infiltration/inflow reduction, would require significant capital
 expenditures and  are, therefore, beyond the scope and intent of this study.
 Presumably,  if the 0§M  related recommendations were properly implemented, im-
 provements  in plant performance would be realized.  Accordingly, if these
 recommendations were  carried  out, the plants would achieve their optimal de-
 gree of performance,  beyond which further improvement would not be feasible
 without upgrading the existing facilities.  Table 17 sets forth estimates of
 effluent  quality  for  each plant attainable through the implementation of all
 administrative, operational,  and maintenance-related modifications, presented
 in each of  the preliminary evaluations.  These estimates of attainable ef-
 fluent quality were developed with professional judgement on the basis of
 knowledge of the  systems  evaluated and of accepted performance standards for
 properly  designed systems^ As shown in the table, total effluent BOD5 and
 suspended solids  loadings  for the combined 30 plants could be reduced to
 5,491 kg/d  (12,105 Ib/d)  and  6,053 Kg/d (13,345 Ib/d), respectively, thereby
 reducing  the present  average  effluent BOD5 and suspended solids loads to the
 environment by 1,803  Kg/d  (3,975 Ib/d) and 2,672 Kg/d (5,890 Ib/d), respec-
 tively.

     Realistically, the recommendations should not be expected to be imple-
 mented by plant operating  or  administrative personnel to the extent that an
 effluent  of better quality than that called for by the permit would be con-
 sistently produced.   There is no incentive to produce an effluent of sig-
 nificantly  better quality  than defined by effluent concentrations set forth
 in the permit and, therefore, Table 17, may show an overestimate of reduction
 in total  pollutants discharged.   With this fact in mind, in those cases
 where implementation  of the recommended operational changes could result in
 an effluent quality exceeding that required by the permit, the NPDES permit
 limits have been  substituted  as the characteristics of the effluent that are
 likely to be attained.  The results of this analysis are shown in Table 18.
 As the table indicates, through implementation of the recommendations to the
 point of  achieving the NPDES  limits (wherever  possible), the BOD5 and sus-
 pended solids loads currently discharged to the environment by the study
 plants, could be  reduced by 1,365 Kg/d (3,010 Ib/d)  and 1,803 Kg/d (3,975
 Ib/d), respectively.  On an annual basis,  the reductions would be approximate-
 ly  0.5 million Kg (1.1 million pounds)  of BOD5 and 0.635 million Kg (1.4
 million pounds) of suspended  solids

     In terms of  improving compliance with effluent limitations, it is esti-
 mated that 26 of  the preliminary evaluation plants would .be capable of meeting
 their respective  BODs limitations by implementing the recommendations to the
point of achieving NPDES permit standards.  Similarly, 24 plants would meet
 their suspended solids limitations.   Therefore,  85 percent to 90 percent of
 the plants studied would be in continuous  compliance with their respective
NPDES permits.  Table 19 summarizes the potential for improved performance at

                                      96

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the facilities studied under the preliminary evaluation phase,  as well as the
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fected by such improved performance.
                                     100

-------
                                REFERENCES
 1.    APHA,  AWWA,  WPCF.   Standard Methods for the Examination of Water
      and Wastewater.   American Public Health Association,  Inc., New
      York,  New York,  1975.   1193 pp.

 2.    Buchanan,  R.E.  and Gibbons, N.  E. Bergey's Manual of Determinative
      Bacteriology.   The Williams and Wilkins Company,  Baltimore,
      Maryland,  1974.

 3.    Clark, J.  W.,  Viessman,  W., and Hammer, M. J.  Water Supply and
      Pollution Control.  International Textbook Company, Scranton,
      Pennsylvania,  1971.  646 pp.

 4.    Eikelboom, D.  H.  Filamentous Organisms Observed in Activated Sludge.
      Water  Research,  9, 365,  1975.

 5.    Fair,  G.  M., Geyer, J.  C., and  Okun,  D. A.  Elements  of Water Supply
      and Wastewater Disposal.  John  Wiley and Sons, Inc.,  New York, New
      York,  1971.   687 pp.

 6.    Farquhar,  G. J.  and Boyle, W. C.  Identification of Filamentous
      Microorganisms in Activated Sludge.  Journal Water Pollution Control
      Federation,  43(4):  604-622, 1971.

 7.    Farquhar,  G. J.,  and Boyle, W.  C.  Occurrence  of Filamentous Micro-
      organisms in Activated  Sludge.   Journal Water  Pollution Control
      Federation,  43(5): 779,  1971.

 8.    Gilbert,  W.  G.   Relation of Operation and Maintenance to Treatment
      Plant  Efficiency.   Journal Water Pollution Control Federation, 48(7) :
      1822-1833, 1976.

 9.    Great  Lakes  - Upper Mississippi River Board of State  Sanitary
      Engineers.  Recommended Standards for Sewage Works.  Health
      Education Service, Albany, New  York,  1973.  150 pp.

10.    Hegg,  Bob A. Rakness, Kerwin L., and Schultz,  James R., Evaluation
      of Operation and Maintenance Factors Limiting  Municipal Wastewater
      Treatment Plant Performance, U.  S. EPA, Contract'/No.  68-03-2224
      Final  Report 1978, 157  pp.

11.    Lui, D.,  Kwasniewska, K.,and Cohen, D. B. Controlling Sludge Bulking.
      Water  and Sewage Works,  March,  1977.
                                     101

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12.  Metcalf and Eddy, Inc.  Wastewater Engineering.   McGraw-Hill  Book
     Company, New York, New York,  1972.  734 pp.

13.  U. S. Environmental Protection Agency.   Estimating Staffing for
     Municipal Wastewater Treatment Facilities.   U.  S. EPA Office  of Water
     Program Operations, Washington, D.C.,  1973.   62  pp.

14.  U. S. Environmental Protection Agency.   Process  Design Manual for
     Sludge Treatment and Disposal.  U. S.  EPA National Environmental
     Research Center, Cincinnati,  Ohio, 1974.  368 pp.

15.  U. S. Environmental Protection Agency.   Process  Design Manual for
     Upgrading Existing Wastewater Treatment Plants.   U.  S.  EPA National
     Environmental Research Center, Cincinnati, Ohio,  1974.  366 pp.

16.  U. S. Environmental Protection Agency.   A Guide  to the Selection  of
     Cost Effective Wastewater Treatment Systems.  U.  S.  EPA Office  of
     Water Program Operations, Washington,  D.  C.,  1975.  147 pp.
                                     102

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                  TABLE B-l.  PLANT EVALUATION SUMMARY
PLANT NO.
             042

PLANT TYPE: Aerated Lagoon
DESIGN FLOW: 0.55 MGD
ACTUAL FLOW: 0.40 MGD
YEAR PLANT BUILT: 1969
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design 2.e.
Design 4.b.3.
Operation 2.b.
Operation 4. a.
Operation 3. a
Design 4.f.
Design 2.c.2.
Design I.e.
Design l.b.
Administration 2. a.
CAUSE
Disinfection
Flow Proportioning to Units
Process Control Testing
0£M Manual - Adequacy
Operator Application of Concepts
and Testing to Process Control
Laboratory Space and Equipment
Process Controlability
Plant Loading - Industrial
Plant Loading - Hydraulic
2 Manpower - Plant Coverage
POINTS
3
3
3
2
2
2
2
2
2
2
                                      115

-------
                     TABLE B-2.  PLANT EVALUATION SUMMARY
PLANT NO.
             037

PLANT TYPE: Extended Aeration
DESIGN FLOW: 0.5 MGD
ACTUAL FLOW: °-5 MGD
YEAR PLANT BUILT: 1965
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Operation 3. a.
Operation 3.b.
Operation 4. a.
Design 2.C.3.
Design 2.f.
Design l.b.
Design 2.C.2.
Design 2.e.
Operation l.b. 2.
Operation 2. a.
CAUSE
Operator Application of Concepts
and Testing to Process Control
Technical Guidance
0§M Manual Adequacy
Unit Design Adequacy-Secondary-Aerator
Sludge Wasting and Return
Plant Loading - Hydraulic
Process Controlability
Disinfection
Training
Performance Monitoring
POINTS
3
3
3
3
3.
2
2
2
2
2 -> (
                                      116

-------
                    TABLE B-3.  PLANT EVALUATION SUMMARY
PLANT NO.
            102

PLANT TYPE: Contact-Stabilization
DESIGN FLOW: °-125 MGD
ACTUAL FLOW:
YEAR PLANT BUILT: 1969
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2 (
3 '
4
5
6
7
8
9
10
TABLE REFERENCE
idministration l.b.
)peration l.b. 2.
Jperation 2.b.
Operation 3. a.
Dperation I.e.
Operation 2. a.
Dperation l.b.l
Administration l.a.
Maintenance 2.b.
Design l.f.
CAUSE
Plant Administrators -
Familiarity with Plant Needs
, Training
Process Control Testing
Operator Application of Concepts
and Testing to Process Control
Sewase Treatment Understanding
Performance Monitoring
Level of Certification
Plant Administrators - Policies
References Available
Plant Loading - Infiltration/ Inflow
POINTS
3
3
3
•*
2
2
2
2
2
2
                                      117

-------
                     TABLE  B-4.  PLANT EVALUATION  SUMMARY
PLANT NO.
             005

PLANT TYPE: Extended Aeration
DESIGN FLOW: 0.25 MGD
ACTUAL FLOW: °-15 MGD
YEAR PLANT BUILT: 197°
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design 2.g.
Operation 3. a.
Operation l.b.2.
Operation 2.b.
Operation i.e.
Administration 3. a.
Operation 4. a.
Administration l.b.
Design l.f.
Design 4.e.
CAUSE
Sludge Treatment
Operator Application of Concepts
and Testing to Process Control
Training
Process Control Testing
Sewage Treatment Understanding
Insufficient Funding
0§M Manual Adequacy
Plant Administrators - Familiarity
with Plant Needs
'Plant Loading - Infiltration/ Inflow
Lack of Standby Units For
Key Equipment
POINTS
3
3
2
2
2
2
2
2
2
2
                                     118

-------
                    TABLE B-50   PLANT EVALUATION SUMMARY
PLANT NO.
             086

PLANT TYPE: Contact-Stabilization
DESIGN FLOW: 0*5 mgd
ACTUAL FLOW: °-39 MGD
YEAR PLANT BUILT: 1963
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Maintenance 2. a.
Operation 3. a.
Administration 2 .a J
Operation 2.b.
Operation I.e.
Operation 4. a.
Maintenance 2.c.
Design 4.f.
Administration 2. a.
Design l.f.
CAUSE
Preventive Maintenance - Lack
of Program
Operator Application of Concepts
and Testing to Process Control
Manpower - Number
Process Control Testing
Sewage Treatment Understanding
0§M Manual Adequacy
Spare Parts Inventory.
Laboratory Space and Equipment
- Manpower - Plant Coverage
PI and Loading - Infiltration/Inflow
POINTS
3
3
3
2
2
2
2
2
2
2
                                      119

-------
                    TABLE B-6.   PLANT EVALUATION SUMMARY
PLANT NO.
             032

PLANT TYPE: Conventional Activated Sludge
DESIGN FLOW: 4.0 MGD
ACTUAL FLOW: 3.1 MGD
YEAR PLANT BUILT: 1973
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.a.
Operation 3.b.
Operation 2.b.
Operation 3. a.
Operation I.e.
Design l.f.
Design I.e.
Maintenance l.d.
Operation 4.b.
Administration 2.b J
CAUSE
Plant Loading - Organic
Technical Guidance
Process Control Testing
Operator Application of Concepts
and Testing to Process Control
Sewage Treatment Understanding
Plant Loading - Infiltration/ Inflow
Plant Loading - Industrial
Manpower
0§M Manual - Use by Operators
Motivation

POINTS
2
2
2
2
1
1
1
1
1
1
                                      120

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                    TABLE  B-7.  PLANT EVALUATION SUMMARY
PLANT NO.
             059

PLANT TYPE: Contact-Stabilization
DESIGN FLOW: 12.0 MGD
ACTUAL FLOW: 9.2 MGD
YEAR PLANT BUILT: 1933
YEAR OF MOST RECENT UPGRADE: 197°
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design 2.g.
Design 2.b.
Design 4.b.2.
Operation 3. a.
Design 2.e.
Design 4'.b.l ,
Maintenance l.d.
Operation I.e.
Design l.f.
Design 3.b.
CAUSE
Sludge Treatment
Unit Design Adequacy - Primary
Submerged Weirs
Operator Application of Concepts
and Testing to Process Control
Disinfection
Flow Backup
Manpower .
Sewage Treatment Understanding
Plant Loading - Infiltration/ Inflow
Alternate Power Source
POINTS
3
3
3
2
2
2
1
1
1
1
                                      121

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                    TABLE B-8.   PLANT EVALUATION SUMMARY
PLANT NO.
             024

PLANT TYPE- Conventional Activated Sludge
DESIGN FLOW: 1.30 MGD
ACTUAL FLOW: !-30 MGD
YEAR PLANT BUILT: 1952
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.a.
Design I.e.
Design l.f.
Design 2.C.3.
Operation 4. a.
Maintenance l.b.
Operation 2. a.
Operation 2.b.
Operation 3. a.
Design 4.£.
CAUSE
Plant Loading - Organic
Plant Loading - Industrial
Plant Loading - Infiltration/Inflow
Unit Design Adequacy -
Secondary - Aerator
0§M Manual Adequacy
Equipment Age
Performance Monitoring
Process Control Testing
Operator Application to Concepts
and Testing to Process Control
Laboratory Space and Equipment
POINTS
3
3
3
3
3-
2
2
2
2
2
                                      122

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                   TABLE B-9.  PLANT EVALUATION SUMMARY
PLANT NO.
             038

PLANT TYPE: Trickling Filter
DESIGN FLOW: 7.0 MGD
ACTUAL FLOW: 4.6 MGD
YEAR PLANT BUILT: 1936
YEAR OF MOST RECENT UPGRADE: 1969
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.a.
Design I.e.
Design 3.c.
Design 2.c.2.
Dperation 4. a.
Operation 2.b.
Maintenance 2 . b . 1
Administration 2 .b . :
Administration 2.c.
Design 3.b.
CAUSE
Plant Loading - Organic
Plant Loading - Industrial
Plant Location
Process Control ability
0§M Manual Adequacy
Process Control Testing
References Available
Motivation
Productivity
Alternate Power Source
POINTS
2
2
2
1
1
1
1
1
1
1
                                    123

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                    TABLE B-10.   PLANT EVALUATION SUMMARY
PLANT NO.
              093
PLANT TYPE: Conventional Activated Sludge § Contact Stabilizat:
DESIGN FLOW: 10'. 0 MGD —
ACTUAL FLOW: 5.9 MGD
YEAR PLANT BUILT: 1965
YEAR OF MOST RECENT UPGRADE: 1976
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6

8
9
10
TABLE REFERENCE
Design 2.g.
Design 2.C.3.
Design 2.e.
Operation 3. a.
Maintenance 2.b.
Operation 4. a.
Operation l.b.2
Design l.£.
Operation 5.b.
Maintenance 2.c.
CAUSE
Sludge Treatment
Unit Design Adequacy - Aerator
Disinfection
Operator Application of Concepts
and Testing to Process Control
References Available
0§M Manual Adequacy
Training
Plant Loading - Infiltration/ Inflow
Shift Staffing Adequacy
Spare Parts Inventory

POINTS
2
2
2
2
2
2
1
1
1
1
on




                                      124

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                    TABLE  B-ll.  PLANT EVALUATION SUMMARY
PLANT NO.
             082

PLANT TYPE: Contact Stabilization
DESIGN FLOW: °-95 MGD
ACTUAL FLOW: 1*° MGD
YEAR PLANT BUILT: 1961
YEAR OF MOST RECENT UPGRADE: 1970
PLANT PERFORMANCE:

RANKING
,,1
2 ...
3
4,
5
6
7
8
9
10
TABLE REFERENCE
Design 2,f.
Design 2.b.
Operation 2.b.
Operation 4. a.
Design l.b.
Design I.e.
Design l.g.
Operation 3. a.
Operation 3.b.
Design 3. b.
CAUSE
Sludge Wasting and Return
Unit Design Adequacy - Primary
Process Control Testing
0§M Manual - Adequacy
Plant Loading - Hydraulic
Plant Loading - Industrial
Return Process Streams
Operator Application of Concepts
and Testing to Process Control
Technical Guidance
Alternate Power Source
POINTS
3
3
3
3
2
2
2
2
2
1
                                     125

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                    TABLE B-12.   PLANT EVALUATION  SUMMARY
PLANT NO.
006
:
PLANT TYPE: Conventional Activated Sludge
DESIGN FLOW: 0.5 MGD
ACTUAL FLOW: °-55 MGD
YEAR PLANT BUILT: 1947
YEAR OF MOST RECENT UPGRADE: 1973
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Administrator 2 . a. 1
Maintenance l.d.
Operator 3. a.
Operation l.c
Administration l.b.
Operation 4. a.
Design 2.e.
Operation l.b. 2.
Design 4.e.
Design l.f.
CAUSE
Plant Staff - Number
Manpower
Operator Application of Concepts
and Testing to Process Control
Sewage Treatment Understanding
Plant Administrators -
Familiarity with Plant Needs
0£M Manual - Adequacy
Disinfection
Training
Lack of Standby Units
for Key Equipment
Plant Loading - Infiltration/ Inflow
POINTS
2
2
2
2
2
2
2
2
2
2
                                      126

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                    TABLE  B-13.  PLANT EVALUATION SUMMARY
PLANT NO.

PLANT TYPE: Complete Mix Activated
Sludge
DESIGN FLOW: 3.0 MGD
ACTUAL FLOW: 4.0 MGD
YEAR PLANT BUILT: 1973
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.f
Design 2.c.2
Design 2.c.l
Design 2.f.
Operation 5. a.
Design 4.b.2
Design 2.c.4
Design 2.C.3
Design 4.c.
Maintenance 3.b.
CAUSE
Inf i 1 t r at ion/ Infl ow
Process Control ability
Secondary Process Flexibility
Sludge Wasting and Return
Equipment Malfunction
Submerged Weirs
Unit Design Adequacy -
Secondary-Clarifier
Unit Design Adequacy -
Secondary- Aerator
Unit Accessibility
Critical Parts Procurement
POINTS
3
3
2
2
2
2
2
2
1
1
                                      127

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                    TABLE B-14. PLANT EVALUATION SUMMARY
PLANT NO.
             089
.
PLANT TYPE: Contact-Stabilization
DESIGN FLOW: 0.6 MGD
ACTUAL FLOW: 0.37 MGD
YEAR PLANT BUILT: 1966
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Operation 3. a.
)peration l.b.2.
Design I.e.
Design l.f.
Operation 2.b.
Operation I.e.
Operation 2. a.
Operation 3.b.
Operation 4. a.
Design 2.c.l.
CAUSE
Operator Application of Concepts
and Testing to Process Control
Training
Plant Loading - Industrial
Plant Loading - Infiltration/ Inflow
Process Control Testing
Sewage Treatment Understanding
Performance Monitoring
Technical Guidance
0(|M Manual - Adequacy
Secondary Process Flexibility
POINTS
2
2
2
2
1
1
1
1
1
1
                                      128

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                    TABLE B-15.   PLANT EVALUATION SUMMARY
PLANT NO.
095
. . . . .
PLANT TYPE: Contact > Stabilization
DESIGN FLOW: O-35 MGD
ACTUAL FLOW: 0.30 MGD
YEAR PLANT BUILT: 1964 '
YEAR OF MOST RECENT UPGRADE: -
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design 2.C.3. -
Design l.f.
Design 2.c.l
Design 4.a.
Operation 4. a.
Design I.e.
Design 4.d.l.
Design 4.d.2.
Administration 2. a.
>•
CAUSE i
Unit Design Adequacy -
Secondary - Aerator •
Plant Loading - Infiltration/ Inflow
Secondary Process' Flexibility
Lack of Unit Bypass
0§M Manual Adequacy
Plant Loading - Industrial •
Process Automation - Monitoring
Process Automation - Control
2 Manpower - Plant Coverage


POINTS
.: 2 '•
2 t
, 2
2
1
1
1
1
1
; •
                                      129

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                    TABLE B-16.  PLANT EVALUATION SUMMARY
PLANT NO.
            120

PLANT TYPE: Conventional Activated Sludge (w/Roughing Filter)
DESIGN FLOW: 3.0 MGD
ACTUAL FLOW: 2.7 MGD
YEAR PLANT BUILT:
YEAR OF MOST RECENT UPGRADE: 197°
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
)esign I.e.
Design l.a.
Administration 2.c.
Operation 3. a.
\dministration 2. a.
Dperation l.b.2.
Design l.f.
Dperation 2.b.
Plaint enance 1 . d .
Administration 2.b.
CAUSE
Plant Loading - Industrial
Plant Loading - Organic
Productivity
Operator Application of Concepts
And Testing to Process Control
! Manpower - Plant Coverage
Training
Infiltration/ Inflow
Process Control Testing
Manpower
. Motivation
POINTS
2
2
2
2
1
1
1
1
1
1
                                     130

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                    TABLE B-17.   PLANT EVALUATION SUMMARY
PLANT NO.
             034

PLANT TYPE: Extended Aeration
DESIGN FLOW: °*25 MGD
ACTUAL FLOW: 0.40 MGD
YEAR PLANT BUILT: 1963
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
/
9
10/
TABLE REFERENCE
Design l.b.
/
Operation 3. a.
/
Design l.f.
Operation 2.b/.
/
Administration 2. a.
/
Operation 2. a.
Design 4.£.
Operation l.b. 2.
Operation 3.b.
Administration 2.d.
CAUSE
/ Hydraulic
Operator Application of Concepts
And Testing to Process Control
Infiltration/ Inflow
Process Control Testing
2 Manpower - Plant Coverage
Performance Monitoring
Laboratory Space and Equipment
Training
Technical Guidance
Personnel Turnover
POINTS
3
2
2
2
2
/
2
1
1
1
1
                                      131

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                   TABLE B-18.  PLANT EVALUATION SUMMARY
PLANT NO.
PLANT TYPE: Activated Sludge - Aerator/Clarifier ,/
DESIGN FLOW: 0.5 MGD
ACTUAL FLOW: 0.49
YEAR PLANT BUILT: 1949
YEAR OF MOST RECENT UPGRADE: 1969
PLANT PERFORMANCE:

RANKING
1
2
3
4
'5
6
7
8
9
10
TABLE REFERENCE
Operation I.e.
Operation 2.b.
Operation 3. a.
Design 4.c.
Administration 3. a.
Operation 2. a.
Design l.f.
Operation 4. a.
Maintenance 2. a.
Maintenance I.e.
CAUSE
Sewage Treatment Understand n g-
Process Control Testing
Operator Application of Concepts
And Testing to Process Control
Unit Accessibility
Insufficient Funding
Performance Monitoring
Plant Loading - Infiltration/ Inflow
0§M Manual - Adequacy
Lack -of Program
Scheduling and Recording
POINTS
••?,
2
2
2
2
2
2
2
1
1
                                      132

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                   TABLE B-19.  PLANT EVALUATION SUMMARY
PLANT NO.
            071

PLANT TYPE: Trickling Filter
DESIGN FLOW: 1.25 MGD
ACTUAL FLOW: 1.15 MGD
YEAR PLANT BUILT: 1961
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.d.
Design l.f.
Design 4.£.
Operation 3. a.
Operation l.b.2.
Design 4.e.
Maintenance l.b.
Maintenance 2.c.
Design 3.f.

CAUSE
Plant Loading - Toxic
Plant Loading - Infiltration/ Inflow
Laboratory Space and
Equipment
Operator Application o± concepts
And Testing to Process Control
Training
Lack of Stand-by Units
For Key Equipment
Equipment Age
Spare Parts Inventory
Plant Inoperability Due to Weather

POINTS
3
2
2
1
1
1
1
1
1

                                      133

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                    TABLE  B-20.   PLANT EVALUATION SUMMARY
PLANT NO.
             077
PLANT TYPE:
                    Trickling Filter/Bio-Discs
DESIGN FLOW:
                    1.75  MGD
ACTUAL FLOW:
                               1.2 MGD
YEAR PLANT BUILT:
                    1969
YEAR OF MOST RECENT UPGRADE:   1975
PLANT PERFORMANCE:
RANKING
TABLE REFERENCE
CAUSE
POINTS
          Design 2.C.2.
                    Secondary Process Controlability
          Design l.f.
                    Infiltrat ion/Inflow
  10
          Design 3.b.
                   Alternate Power Source
                                      134

-------
                     TABLE B-21.  PLANT EVALUATION SUMMARY
PLANT NO.
             021

PLANT TYPE: Rvt.«nH«H Aivral-imi
DESIGN FLOW: 1.25 MGD
ACTUAL FLOW: 0.88 MGD
YEAR PLANT BUILT: 1970
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Operation 3. a.
Design 4.f.
Design 2.g.
Operation 4. a.
Operation I.e.
Design l.b.
Design I.e.



CAUSE
Operator Application of Concepts
and Testing to Process Control
Laboratory Space and Equipment
Sludge Treatment
0§M Manual - Adequacy
Sewage Treatment Understanding
Plant Loading - Hydraulic
Plant Loading - Infiltration/ Inflow



POINTS
-)
2
2
2
1
1
1



                                      135

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                    TABLE B-22.   PLANT EVALUATION SUMMARY
PLANT NO.
             026

PLANT TYPE: Activated Sludge
DESIGN FLOW: 8-5 MGD
ACTUAL FLOW: 7'5 MGD
YEAR PLANT BUILT: 1957
YEAR OF MOST RECENT UPGRADE: 1969
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.b.
Design l.f.
Operation 2.b.
Operation 3. a.
Operation 4. a.
Design 2.b.
Operation 3.b.
Administration l.a.
Maintenance 2.c.
Administration 2.c.
CAUSE
Plant Loading - Hydraulic
Plant Loading - Infiltration/ Inflow
Process Control Testing
operator Application of Concepts
and Testing to Process Control
0§M. Manual - Adequacy
Unit Design Adequacy - Primary
Technical Guidance
Policies
Spare Parts Inventory
Productivity
POINTS
3
2
2
2
2
2
1
1
1
1
                                      136

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                    TABLE B-23.   PLANT EVALUATION SUMMARY
PLANT NO.
            046
. . . . ... • . . ,- 	 	 .• - . ..,,„•....•- ..,.,..
PLANT TYPE: Extended Aeration . , .... . ; •
DESIGN FLOW: ., 0.21 MGD .......;.:..-' * ,,
ACTUAL FLOW: 0.24 MGD 	 ;
YEAR PLANT BUILT: 197°
,YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:
<
RANKING
1
,. -.„ 2
3
4
5
6
. 7 .,„ .
8
9
10
TABLE REFERENCE
Administration 2,. aJ.
Design 4.e.
Maintenance 2. a
Maintenance l.d.
Maintenance 2.c.
Maintenance I.e.,
Maintenance l.a.
Dperation 2.b.
Design l.f.
Dperation 4. a.
CAUSE
Plant Staff -.: Number, „ 	 ., ...;.
Lack of Standby Units
for Key Equipment /
Preventive - Lack of Program
Manpower
Spare, Parts Inventory
; - ' ~- - . - - .
Scheduling and Recording
Housekeeping ,
Process Control Testing
Plant Loading - Infiltration/Inflow
0£M Manual - Adequacy
POINTS
, , 3 , , :
. .. ?,.• , :.
2
2 .;
2 ......
2
2 ... :
2 ,. . .;
2
1
                                      137

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                   TABLE  B-24.  PLANT EVALUATION SUMMARY
PLANT NO.
            114
PLANT TYPE:
                    Oxygen Activated Sludge
DESIGN FLOW:
                    14.0 MGD
ACTUAL FLOW:
                               10.7 MGD
YEAR PLANT BUILT:
                               1954
YEAR OF MOST RECENT UPGRADE:   197°
PLANT PERFORMANCE:
RANKING
TABLE REFERENCE
CAUSE
POINTS
          Design 2.h.
                    Ultimate  Sludge Disposal
          Design 4.b.2
                    Submerged Weirs
  10
          Design l.f.
                    Infiltration/Inflow
                                     138

-------
                   TABLE B-25.  PLANT EVALUATION SUMMARY
PLANT NO.
            106

PLANT TYPE: Extended Aeration
DESIGN FLOW: 7-° MGD
ACTUAL FLOW: Z'1 MGD
YEAR PLANT BUILT: 1965
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.f.
Dperation 3. a.
Dperation 2.b.
Design 4.b.3






CAUSE
Infiltration/ Inflow
Operator Application of Concepts
and Testing to Process Control
Process Control Testing
Flow Proportioning to Units






POINTS
2
1
1
1






                                      139

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                      TABLE B-26.  PLANT EVALUATION SUMMARY
PLANT NO.
            053

PLANT TYPE: Conventional Activated Sludge
DESIGN FLOW: 3.0 MGD
ACTUAL FLOW: 2'2 MGD
YEAR PLANT BUILT: 1971
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.f.
Design 4.b.3.
Operation 4. a.
Operation 3. a.
Operation 2.b.
Design 2.g.
Maintenance 2.c.
Maintenance 3.b.
Design 4.f.

CAUSE
Plant Loading - Infiltration/ Inflow
Flow Proportioning to Units
0§M Manual - Adequacy
operator Application or Concepts
and Testing to Process Control
Process Control Testing
Sludge Treatment
Spare Parts Inventory
Critical Parts Procurement
Laboratory Space and Equipment

POINTS
3
3
3
2
2
2
2
2
1

                                      140

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                   TABLE B-27.  PLANT EVALUATION SUMMARY
PLANT NO.
            074

PLANT TYPE: Trickling Filter
DESIGN FLOW: °-89 MGD
ACTUAL FLOW: °'7 MGD
YEAR PLANT BUILT:
YEAR OF MOST RECENT UPGRADE: 1959
PLANT PERFORMANCE:

RANKING
1
2
3
4
. .. .5.
6
... 7 - •
a
9
~ 10
TABLE .REFERENCE
Design l.a.
Design I.e.
Design 4.b.3
Operation 5. a.
Maintenance l.b.
Maintenance 2. a.
Operation 4. a.
Maintenance l.a.


CAUSE
Plant Loading - Organic
Plant Loading - Industrial
Flow Proportioning to Units
Equipment Malfunction
Equipment Age
Preventive Maintenance, -
Lack of Program
0§M Manual - Adequacy
Housekeeping


POINTS
2
2
2
1
1
1
1
1


                                      141

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                      TABLE  B-28.   PLANT EVALUATION  SUMMARY
PLANT NO.
             083

PLANT TYPE: Activated Sludge
DESIGN FLOW: 15 MGD
ACTUAL FLOW: 8'8 MGD
YEAR PLANT BUILT: 1956
1 Q74
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Operation 3. a.
Maintenance 2.c.
Maintenance 2. a.
Administration 2 .b .
Administration 2.d.
Design 4. a.
Design I.e.
Maintenance 3.b.
Design 2.c.2

CAUSE
Operator Application of Concepts
and Testing to Process Control
Spare Parts Inventory
Preventive Maintenance- Lack of Program
! Pay
Personnel Turnover
Lack of Unit Bypass
Plant Loading - Industrial
Critical Parts Procurement
Secondary Process Controlability

POINTS
2
2
1
1
1
1
1
1
1

                                      142

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                      TABLE  B-29.   PLANT EVALUATION SUMMARY
PLANT NO.
            066

PLANT TYPE: Contact-Stabilization
DESIGN FLOW: 1.0 MGD
ACTUAL FLOW: 0.33 MGD
YEAR PLANT BUILT: 1969
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Design l.f.
Design l.a.
Design 2.C.2.
Design 2.g.
Design I.e.
Operation 2.b.
Operation 3. a.
Operation 5. a.
Maintenance 3.b.
Design 2.h.
CAUSE
Plant Loading - Infiltration/ Inflow
Plant Loading - Organic
Secondary Process Control ability
Sludge Treatment
Plant Loading - Seasonal Variation
Process Control Testing
Operator Application of Concepts
and Testing to Process Control
Equipment Malfunction
Critical Parts Procurement
Ultimate Sludge Disposal
POINTS
2
2
1
1
1
1
1
1
1
1
                                      143

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                      TABLE  B-30.   PLANT EVALUATION SUMMARY
PLANT NO.
             078

PLANT TYPE: Extended Aeration (Oxidation Ditch)
DESIGN FLOW: 0.21 MGD
ACTUAL FLOW: °'24 MGD
YEAR PLANT BUILT: 197°
YEAR OF MOST RECENT UPGRADE:
PLANT PERFORMANCE:

RANKING
1
2
3
4
5
6
7
8
9
10
TABLE REFERENCE
Administration 3. a.
Maintenance l.d.
kdmini s trat ion 2 . a . ]
Design 3.f.
Dperation 3. a.
Design 2.c.4.
Maintenance 2. a.
Maintenance l.a.
Operation l.b.2.
Maintenance 2.c.
CAUSE
Insufficient Funding


Manpower
Plant Staff - Number
Plant Inoperability Due to Weather
operator Application of Concepts
and Testing to Process Control
Unit Design Adequacy
Clarifier
Preventive - Lack of
Housekeeping
- secondary
Program

Training
Spare Parts Inventory
POINTS
3
3
3
3
2
2
2
2
2
2
                                      144 ;

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  TABLE C-l.   LIST OF RECOMMENDATIONS FROM PRELIMINARY EVALUATION REPORTS
 Plant Number
     034
     048
     068
      114
      037
      086
                  Recommendat ions

1.  Upgrade sampling and analysis techniques.
2.  Prepare comprehensive 0 § M manual.
3.  Provide plant specific training for operating
      staff.

1.  Upgrade plant capacity or reduce infiltration/
      inflow.

1.  Improve chlorination of effluent.
2.  Reduce infiltration/inflow.
3.  Upgrade sampling and analysis techniques.
4.  Discontinue addition of lime to aeration tanks.
5.  Employ process control/laboratory technician.
6.  Prepare comprehensive 0 § M manual.
7.  Install auxiliary power supply and alarm system.

1.  Prepare daily cleanup schedule.
2.  Modify analytical program to put more emphasis
      on process control.

1.  Upgrade laboratory facilities.
2.  Upgrade training of personnel regarding
      analytical function.
3.  Expand wastewater parameters tested and process
      control.

1.  Repair grit chamber and comminutor.
2.  Repair or replace sludge collection mechanism.
3.  Increase return sludge volume.
4.  Operate aeration stage blowers continuously.
5.  Establish systematic routine maintenance program.
6.  Improve quality control of laboratory work.
7.  Hire supervisory  and maintenance personnel.
8.  Increase budget 20 percent.
(continued)
                                     145

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Plant Number
                  Recommendations
      042
      021
      046
      006
      005
      093
(continued)
1.  Increase substantially the operation and
      routine maintenance manpower.
2.  Implement preventive maintenance program.
3.  Prepare comprehensive 0 § M manual.
4.  Upgrade laboratory program for adequate process
      control.

1.  Prepare comprehensive 0 § M manual and train
      personnel in accordance with manual.
2.  Upgrade laboratory capabilities for process
      control and performance monitoring using EPA
      approved procedures.
3.  Conduct performance testing as required by
      NPDES permit.
4.  Eliminate filamentous growth in activated
      sludge system.

1.  Reduce infiltration/inflow.
2.  Improve sampling procedures in accordance with
      provisions of NPDES permit.
3.  Submit quarterly NPDES reports as required by
      regulatory agency.
4.  Maintain full-time operating personnel.
5.  Train plant staff in process control techniques.
6.  Modify 0 § M manual to address unit processes
      and equipment not covered in present manual.
7.  Maintain adequate spare parts inventory.
8.  Increase budget to provide for a full-time
      plant operator.

1.  Reduce floating material on final clarifier.
2.  Repair chlorinators
3.  Utilize lab data to optimize operating
      parameters.
4.  Prepare comprehensive 0 § M manual.
5.  Provide auxiliary power source and alarm system.
6.  Employ a full-time superintendent.

1.  Improve process control.
2.  Upgrade training of staff.
3.  Modify plant 0 § M manual.
4.  Utilize one of two aeration tanks as an
      aerobic digester.

1.  Reduce suspended solids in effluent through
      increased sludge wasting.
2.  Decrease chlorine feed concentrations and
      improve mixing of chlorine and wastewater.
3.  Hire two additional personnel and implement
      staffing schedule.
                                     146

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 Plant Number
                  Recommendations
      083
      066
      071
      053
      095
      024
      078
1.  Continue to optimize centrifuge performance.
2.  Upgrade vacuum filter.
3.  Expand spare parts inventory.
4.  Increase and improve control of sludge wasting
      rate.

1.  Optimize use of contact and stabilization tanks.
2.  Improve control of F/M.
3.  Provide additional sludge dewatering capacity.
4.  Use approved chlorine residual test method.
5.  Prepare comprehensive 0 § M manual.

1.  Use BODg method approved by EPA.
2.  Install a standby power source.

1.  Modify or replace grit chamber screw pumps.
2.  Initiate process control testing.
3.  Purchase apparatus for daily analysis of MLSS
      concentration.
4.  Prepare comprehensive 0 f| M manual.
5.  Establish maintenance schedule.
6.  Establish spare parts inventory.
7.  Sewer Authority should develop separate budget
      for each plant under its control.

1.  Keep F/M between 0.2 and 0.5  Kg BOD5/day/KgMLSS.
2.  Reduce infiltration/inflow in collection system.
3.  Upgrade sampling and analysis procedures.
4.  Determine cause of excessive coliform counts.
5.  Prepare comprehensive 0 § M manual.

1.  Conduct industrial waste survey.
2.  Establish controlled discharge or pretreatment
    program for industries.
3.  Prepare comprehensive 0 § M manual and train
      workers in accordance wiith manual.
4.  Expand laboratory capabilities.
5.  Perform regular process control analyses.

1.  Modernize equipment.
2.  Increase MLVSS until F/M is reduced to about
      0.30 Kg BOD5/d/Kg MLSS.
3.  Upgrade process control by monitoring DO, SVI,
      F/M, MCRT, MLSS, and MLVSS.
4.  Prepare comprehensive 0 § M manual.
5.  Hire individual with treatment plant maintenance
      experience.
(continued)
                                     147

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 Plant Number
      077
      082
      089
      074
      120
      102
                  Recommendat ions

1.  Revise sampling according to NPDES permit
      requirements.
2.  Operate biological facilities in series.

1.  Improve sludge handling.
2.  Remove sludge directly from aerobic digester
      to tank truck.
3.  Prepare comprehensive 0 § M manual.
4.  Sample effluent in accordance with provisions
      of NPDES permit.
5.  Monitor process control parameters.
6.  Initiate part-time non-daylight shift coverage.

1.  Enforce pretreatment ordinance.
2.  Submit quarterly monitoring reports to regulatory
      agency.
3.  Adhere to NPDES sampling and analysis procedures.
4.  Increase sludge wasting rate.
5.  Train plant staff in theory of contact-
      stabilization system and process control
      techniques.
6.  Initiate process control monitoring program.
7.  Prepare supplement to 0 § M manual.

1.  Improve routine maintenance procedures.
2.  Increase staff size.
3.  Prepare comprehensive 0 § M manual.
4.  Add ferric chloride and polymer to effluent
      only when needed.

1.  Collect final effluent BODs samples prior to
      disinfection.
2.  Monitor F/M and MCRT regularly for control of
      activated sludge system.
3.  Improve final clarifier efficiency through
      maintaining increased MLSS levels, thus,
      enhancing  flocculation and settling
      qualities.
4.  Provide third shift operator.
5.  Prepare for removal of NH3-N at plant as
      required by NPDES permit after July 1, 1977.

1.  Inform responsible officials of plant conditions
      and consequences if conditions are not improved.
2.  Employ full-time operator, experienced in both
      operations and maintenance.
3.  Provide additional training of present operator.
4.  Prepare comprehensive 0 § M manual.
(continued)
                                     148

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Plant Number
                   Recommendat ions
    102 (Cont'd)
    106
    026
    032
    038
    059
                      6.
                      7.
                      8.
                      9.
1.
2.

3.
4.
5.
6.

1.
2.
3.
1.
2.
3.
                      2.

                      3.

                      4.
Retain consultant to evaluate performance and
  process monitoring needs, laboratory equipment
  needs, and maintenance program needs.
Establish adequate spare parts inventory.
Improve "housekeeping" practices.
Obtain emergency maintenance equipment.
Establish a workable budget.

Select biological process control method and
  operate under conventional parameters.
Enclose thickener as planned to prevent freezing
  problems in winter.
Prepare a comprehensive 0 § M manual.

Prepare supplement to 0 § M manual.
Utilize F/M or MCRT techniques to control
  operation.
Employ two additional maintenance personnel.
Increase supplies of spare parts and hand tools.
Improve "housekeeping" practices.
Increase budget to offset increased costs.

Equalize loadings on treatment plant.
Eliminate infiltration sources.
Increase primary clarifier efficiency through
  chemical addition.
Operate tertiary filtration system according to
  design intent.

Enforce provisions of local pretreatment ordinance.
Prepare comprehensive 0 § M manual.
Revise sampling techniques to conform to NPDES
  permit.

Increase sludge wasting rate to achieve lower
  MLSS concentrations and F/M more in line with
  conventional parameters.
Provide additional weir length in primary
  clarifiers to reduce weir loadings.
improve removal of skimmings from primary
  clarifiers.
Remove sludge collection mechanism from chlorine
  contact tank and install baffles to eliminate
  short-circuiting.
Examine methods of increasing capacity of sludge
  thickening stage.
                                   149

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                                   TECHNICAL REPORT DATA
                            (Please read Instructions on the reverse before completing)
1. REPORT NO.
 EPA-600/2-79-078
                                                           3. RECIPIENT'S ACCESSION NO.
4. TITLE AND SUBTITLE

 EVALUATION OF  OPERATION AND MAINTENANCE FACTORS  LIMIT-
 ING BIOLOGICAL WASTEWATER TREATMENT PLANT PERFORMANCE
             5. REPORT DATE
              July 1979  (Issuing Date)
             6. PERFORMING ORGANIZATION CODE
7. AUTHOR(S)

 Albert C. Gray,  Jr.,  Paul E. Paul, and Hugh D.  Roberts
                                                           8. PERFORMING ORGANIZATION REPORT NO.
9. PERFORMING ORGANIZATION NAME AND ADDRESS

 Gannett Fleming  Corddry and Carpenter, Inc.
 P. 0. Box  1963
 Harrisburg, Pennsylvania  17105
             10. PROGRAM ELEMENT NO.
              1BC821; SOS 2;  Task Al
             11. CONTRACT/aassajffl- NO.
              68-03-2223
12. SPONSORING AGENCY NAME AND ADDRESS
 Municipal  Environmental Research Laboratory
 Office of  Research and Development
 U.S. Environmental Protection Agency
 Cincinnati, Ohio   45268
              13. TYPE OF REPORT AND PERIOD COVERED
              Final
              14. SPONSORING AGENCY CODE
              EPA/600/14
15. SUPPLEMENTARY NOTES See also EPA-600/2-79-034,  Evaluation of Operation and Maintenance
 Factors Limiting Municipal Wastewater Treatment  Plant Performance" and EPA-600/2-79-035,
 "A Demonstrated Approach for Improving the Performance and Reliability of Biological
 TJflgf-p>TJflt-«ar- T-roaf-Tnonf-  P1gni-g"' f.on^ar-t-• TT-ranm'a T.  Tirana  TTT
16. ABSTRACT

     The purposes  of  this research study were  to  evaluate operational and maintenance
 programs at municipal biological wastewater treatment facilities; identify all  the
 deficiencies in the  areas of design, operation,  maintenance and administration;  and to
 determine how  the deficiencies could be overcome and operations could be improved  in
 order to upgrade  plant performance to meet standards.  Conclusions and recommendations
 are based on 1/2-to-l-day site visits made to 120 facilities and 3-to5-day comprehensive
 evaluations conducted at 30 facilities.  Of 70 potential problem areas evaluated,  the
 ten highest ranked,  based on frequency of occurrence and severity of impact were opera-
 tor application of treatment concepts and testing to process control, infiltration/
 inflow, process control testing procedures, adequacy of O&M manual, industrial  loading,
 training, hydraulic  loading, treatment understanding, process controllability,  and
 sludge treatment.

     This report was  submitted in partial fulfillment of Control No. 68-03-2223  by
 Gannett Fleming Corddry and Carpenter, Inc.,  under the sponsorship of the U.S.  Envir-
 onmental Protection  Agency.  This report covers  the period June 25, 1975 to July
 1977, and work was completed July 1978.
17.
                                KEY WORDS AND DOCUMENT ANALYSIS
                  DESCRIPTORS
b.lDENTIFIERS/OPERl ENDED TERMS
c. COSATI Field/Group
 Waste treatment, Activated sludge process,
 Trickling filtration,  Settling basins,
 Wastewater—water pollution
Freatment plant performance
Emproving plant performance
Poor plant performance  fac
tors, Composite correction
program (CCP), Wastewater
treatment plant—operation
naintenance, design,
idministration
       13B
18. DISTRIBUTION STATEMENT

 RELEASE TO PUBLIC
19. SECURITY CLASS (ThisReport)
    UNCLASSIFIED
21. NO. OF PAGES
      168
20. SECURITY CLASS (Thispage)
    UNCLASSIFIED
                           22. PRICE
EPA Form 2220-1 (Rov. 4-77)
                                            150
                                                           
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