United States ,   "'-. /;."-Office of -Research: and ..".-, Office "of-Environmental-.' EPA/625/R-00/003 ..
    Environmental Protection ' Development :_-'. -i ---_ ••(. • Information    ; --February 2000 .
    •Agency  .   - ,.. Washington, DC 2046p "-Washington, DC 20460 , http:7/www.epa.gov/empact
    Repprt of the
    DeGember  1 f, 1999
    EPA Satellite Forum on Ozone
    Monitor!ng, Mapping, and
    Public Outreach
Environmental


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                                 EPA/625/R-00/003
                                    February 2000
  Report of the December 15,1999
      EPA Satellite Forum on
    Ozone Monitoring, Mapping,
        and Public Outreach
    U.S. Environmental Protection Agency
National Risk Management Research Laboratory
     Office of Research and Development
          Cincinnati, Ohio 45268
                                    Printed on Recycled Paper

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                                    NOTICE

The information in this document has been compiled by Eastern Research Group, Inc. (ERG)
under Contract No. 68-D7-0001, Work Assignment No. 2-17, issued by the U.S. Environmental
Protection Agency (EPA) to ERG. The document has been reviewed by EPA and approved for
publication. Mention of trade names or commercial products does not constitute endorsement or
recommendation of their use.

Appendix C is reprinted from T040-99 Study Guide - AQI: Ozone Monitoring, Mapping and
Public Outreach with permission of North Carolina State University.
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                            ACKNOWLEDGMENTS

Development of the December 15, 1999 Satellite Forum on Ozone Mapping, Monitoring, and
Public Outreach was managed by Scott Hedges (U.S. Environmental Protection Agency [EPA],
National Risk Management Research Laboratory), with technical guidance from Dennis Doll
(EPA, Education and Outreach Group) and Richard Wayland (EPA, Office of Air Quality,
Planning and Standards). Gratitude is expressed to Karl Coleman and the production crew at
North Carolina State University, to Alison Davis of EPA's Office of Air Quality, Planning and
Standards who moderated the satellite forum, and to each of the presenters for their time and
contributions.
                                             ill

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                                   CONTENTS









Introduction	1-1




Background and Purpose	,	2-1




Presentation Summaries	  3-1




Summary of Live Question-and-Answer Sessions	4-1




Agenda	Appendix A




Satellite Broadcast Viewership	AppendixB




Workshop Guide (with Presentation Overheads)	Appendix C
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                                1. INTRODUCTION

This report provides a summary of the U.S. Environmental Protection Agency's (EPA's)
December 15,1999 satellite forum on technology transfer tools for ozone monitoring, mapping,
and public outreach.

Chapter 1 provides information about the purpose of the satellite broadcast, along with
background information on the planning and production of the broadcast. Chapter 2 contains
summaries of the presentations made during the satellite forum.  Chapter 3 summarizes the live
question-and-answer sessions held during the broadcast. Appendix A contains the agenda for the
broadcast. Appendix B provides information about viewership, and Appendix C contains the
satellite forum Workshop Guide, which was prepared by North Carolina State University. The
Workshop Guide contains the presentation materials prepared by individual speakers.
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                       2. BACKGROUND AND PURPOSE

The U. S. Environmental Protection Agency (EPA) created the BMP ACT program in 1997 to
take advantage of new technologies that make it possible to provide environmental information
to the public in near real time. EMPACT is working with 86 metropolitan areas across the
country to help deliver time-relevant environmental information to the general public to help
them understand the condition of their environment and make day-to-day environmental risk
management decisions. A key function of EMPACT is to integrate technical communication
among the 86 EMPACT communities, state agencies, and EPA.

As part of BMPACT's technical communication efforts/one of the EMPACT projects, AirNow,
was discussed in a satellite videoconference broadcast on December 15,1999. The purpose of
AirNow is to provide the public with real-time information about ozone pollution in an easy-to-
understand pictorial format. AirNow is a collaborative effort among EPA, state and local air
quality agencies, and regional organizations to collect, quality assure, and transfer real-time air
quality information to the public.

The videoconference was convened by EPA's Office of Air Quality, Planning and Standards
(OAQPS), in conjunction with and support from the EMPACT program. The December 15
videoconference was the second in a three-part series dealing with AirNow. The first, which was
broadcast on November 10, 1999, focused on the Air Quality Index (AQI). The third, scheduled
for Spring, 2000, will focus on the health effects of ozone.   ,

Participants in the satellite forum included representatives of EPA and state and local air quality
agencies. They provided information on several topics, including: the EMPACT program; major
components of AirNow's program to design, implement, and operate an ozone monitoring
network,  an automated data transfer system (ADTS), an ozone mapping system (MapGen), and
 conduct public outreach; and key sections of the technology transfer handbook and companion
 CD-ROM entitled Ozone Monitoring, Mapping, and Public Outreach: Delivering Real-Time
 Ozone Information to Your Community. (The complete agenda is included in this report as
 Appendix A.)

 Target audiences for the satellite forum included managers and decision-makers interested in
 implementing ozone programs in their communities or learning about new technologies and new
 approaches for disseminating real-time information; technicians responsible for implementing
 ozone programs; and communications specialists involved in communicating information to the
 public about ozone

 The  satellite forum was produced by EPA's Air Pollution Distance Learning Network (APDLN),
 a digital educational satellite broadcasting network of 127 governmental and university broadcast
 affiliates located across the United States. The APDLN is a collaborative partnership between
 EPA, State and local air pollution control agencies, and North Carolina State University. The
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broadcast could be viewed at one of the 127 APDLN satellite downlink sites; at another site with
satellite downlink capability using Ku and C band satellite coordinates; or via a live Internet
simulcast.

Efforts were made to publicize the broadcast through the EPA EMPACT steering committee,
EMPACT project leads, participating agencies in the Ozone Mapping Project, and other agencies
and organizations such the Northeast States for Coordinated Air Use Management (NESCAUM),
the Mid-Atlantic Regional Air Management Association (MARAMA), STAPPA/ALAPCO, the
Air and Waste Management Association (AWMA), the Ozone Transport Commission (OTC),
and the Local Government Environmental Assistance Network (LGEAN). Special emphasis was
placed on publicizing the broadcast in EMPACT communities not served by an APDLN satellite
downlink facility.

Videocassettes (VHS format) of the December 15 broadcast are available. Individuals in the
public sector (i.e., state, local, and federal agencies) may obtain copies from Dennis Shipman,
U.S. EPA, Office of Air Quality, Planning and. Standards, Education and Outreach Group
(919-541-54770, e-mail: shipman.dennis@epa.gov). There is no fee for copies to the public
sector. Individuals in the private sector may obtain copies from Christine Murphy, Industrial
Extension Service, North Carolina State University (919-515-5874, e- mail:
ChristineJVIurphy@ncsu.edu). The fee is $35.00.
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                       3. PRESENTATION SUMMARIES

This chapter contains summaries of each of the presentations made during the December 14
satellite broadcast. Appendix C, the Workshop Guide prepared by North Carolina State
University, contains each speaker's presentation overheads.
Environmental Monitoring
Denice Shaw
U.S. Environmental Protection Agency
Office of Research and Development/EMPACT Program

Denice Shaw provided background on EPA's BMP ACT Program. She explained that the
BMP ACT program is a Presidential initiative whose mission is to assist communities to
implement sustainable  monitoring that provides current and accurate information to citizens
about their environment. It is operated by a steering committee with members from each of the
EPA regions and program offices and from partner Federal agencies including the U.S.
Geological Survey (USGS) and the National Oceanographic and Atmospheric Administration
(NOAA).

The EMPACT Program stresses the need for community ownership of the program, projects, and
data. Monitoring and data management are managed locEilly (with the provisions that are
necessary for secondary access to the data). Data interpretation is the responsibility and privilege
of the community. All  projects are executed through community leadership and are based on
sound science.

Ms. Shaw stated that EMPACT serves as a model within EPA for environmental monitoring and
as a catalyst for incorporating new and innovative science.

EMPACT projects monitor parameters that affect human and ecological health. EMPACT
projects include monitoring of air quality (such as AirNow), drinking water, beaches, rivers,
lakes, and streams. EMPACT currently has monitoring projects in 84 cities across the U.S. It also
supports a series of research grants for community-led monitoring in 16 cities. The program also
supports pure research to advance the ability to do real-time monitoring and reporting of
environmental information.

Ms. -Shaw concluded by stating that the EMPACT Program exists to provide communities with
the opportunity to implement new technology, data management solutions, and communication
tools to provide citizens and the public with accurate and timely information about their
environment.
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 The Ozone Mapping Project
 Chet Wayland
 U.S. EPA, Office of Air Quality, Planning and Standards

 Mr. Wayland provided background information on the Ozone Mapping Project. He explained
 that the project is a collaborative effort among federal, state, and local air quality agencies to
 collect, quality assure, and transfer real-time air quality information to the public. He added that
 the project is intended to provide the public with fast and easy access to understandable air
 quality information that can assist them hi making good health-based decisions abouttheir daily
 activities.

 He then provided a brief history of the Ozone Mapping Project. The Maryland Department of the
 Environment and the Maryland Chapter of the American Lung Association Initiated the concept
 of ozone mapping in late 1994, and it was put into operation on a regional basis in the Baltimore-
 Washington, D.C. area in 1995. In 1997, ozone mapping was piloted on a regional basis by
 Region 1 of the U.S. EPA, covering 14 northeastern states. In 1998, under a grant from the
 EMPACT Program, EPA/OAQPS  expanded the Ozone Mapping Project  and undertook full
 implementation of the mapping system in the eastern U.S.

 Mr. Wayland then provided an overview of the mapping process  and its five primary
 components: state and local monitoring networks, the Automated Data Transfer System, the Data
 Collection Center, map generation, and outreach:

 •      State and local monitoring  networks are the actual monitors in the field that states
       maintain to collect ozone data. (Mr. Wayland displayed a map showing the location of
       ozone monitors in states that participated hi the Ozone Mapping Project in 1999.)

 •      The Automated Data Transfer System is the system used to transfer data from the
       monitors to state host computers and then to EPA's Data Collection Center.

 •      The Data Collection System is the heart of the ozone mapping system. It is where the data
       are stored, manipulated, quality assured, and prepared for map generation.

 •      Map Generation.  Once the data are quality assured and ready to be gridded and
       interpolated, ozone maps are generated. The following types of maps are generated each
       day and following each of the seven daily polls: animated maps for that day, and maps
       showing the previous day's peak ozone levels (both 1-hour and 8-hoior averages). The
       map's colors correspond to  the colors associated with the Air Quality Index.

•      Outreach. The ozone maps  are disseminated via EPA's AIRNOW website
       (http://www.epa.gov/airnow); via state/local agencies that participate in the Ozone
       Mapping project; and via Weather Service Providers (WSPs) who provide the maps to
       local television stations for  incorporation in weather broadcasts.
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Currently, the ozone mapping project covers 61 EMPACT cities with complete coverage in 29
eastern states and California. Future plans are to extend coverage throughout the contiguous U.S.
EPA will also expand mapping beyond ozone to include other pollutants; real-time mapping of
particulate matter is scheduled for 2001.

Mr. Wayland discussed how the Ozone Mapping Project has been received by the public. He
stated that, between May and September 1999, the AIRNOW website received over 1.2 million
"hits" per month (which is double the number received in 1998). The program has received
numerous positive comments from the public, including daycare providers, asthmatics, outdoor
workers, exercisers, and air awareness program providers. Major successes in 1999 including
getting the Weather Channel and major weather service providers to cover the ozone map.
Additionally, the Ozone Mapping Project received the Government Technology Leadership
Award in 1998.

Mr. Wayland concluded by saying that comments received about the Ozone Mapping Project
have been very helpful, and they will continue to be helpful as the program continues to move
forward.
Data Collection and Transfer for Ozone Mapping
Phil Dickerson
U.S. EPA, Office of Air Quality, Planning and Standards

Mr. Dickerson provided an overview of the Automated Data Transfer System (ADTS). He also
explained how to set up a State Host Computer (SHC) to connect with the EPA Data Collection
Center (DCC) and the ADTS. Finally, he provided troubleshooting tips on using the ADTS.

He began his presentation by providing a brief overview of the regulations, found in 40 CFR 58,
that pertain to ambient air monitoring networks. In 1979, EPA promulgated ambient air
monitoring regulations, which established SLAMS (State and Local Monitoring Stations)
networks (used to demonstrate if an area is meeting national ambient air quality standards
[NAAQS]) and NAMS (National Air Monitoring Stations) networks (used to supply data for
national policy and trend analyses). Then, in 1993, EPA promulgated the PAMS (Photochemical
Assessment Monitoring Stations) rule. PAMS are required to obtain more comprehensive and
representative data about ozone air pollution in ozone nonattainment areas designated as serious,
severe; or extreme. (The ozone mapping system generally makes use of these already installed
monitoring networks.) In July, 1997, EPA promulgated rules that require monitoring for fine
particulate matter.

Mr. Dickerson then discussed the ADTS. He described the ADTS as the "heart" of the DCC. The
ADTS runs on EPA's Valley internal UNIX Server, which is located in Research Triangle Park,
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North Carolina. It is responsible for merging data provided by State Host Computers, QA/QC of
that data, and making calculations such as daily peak values and Air Quality Index (AQI) values.

He then described how data flow within the ADTS. He explained that ozone monitors measure
ground-level ozone concentrations. These data are fed into "data loggers" that record and store
the data. State Host Computers (SHCs) poll the data loggers at specified polling times and ready
the data for delivery to the ADTS. SHCs connect to the DCC before the end of each polling
window and transfer the observations from midnight until the polling hour. The ADTS then
merges all agency data received from the SHCs into a master file. Among other things, the ADTS
runs a QA/QC program on the data, calculates peaks and AQI values, interpolates for single
hours missing. It also generates gridded data for delivery to Weather Service Providers, and then
produces the master observed data (OBS) file. Every participating agency in the Ozone Mapping
System  can access the master OBS file, which is a good way for them to check their own data
and see  what the data in surrounding areas look like. Once the ozone animations have been
checked by the DCC operations crew, they are posted to the AIRNOW website
(http://www.epa.gov/airnow).

Mr. Dickerson explained the steps involved in setting up a State Host Computer to connect to the
DCC/ADTS is to obtain an EPA user ID and password. He said that he can set these up for new
users or they can be set up by your local EPA Regional Office. He explained that, to convert the
data acquisition platform's format to the Ozone Mapping System format, SHCs must either run
the ESC Ozone Mapping Module or custom software to convert the data from the agency's
acquisition system's format to the ozone mapping system's format. Once the data are in their
proper format, the user ID and password assigned by EPA are used to forward the data to the
DCC via FTP (file transfer protocol).  Shortly after the data are delivered to the DCC, it is run
through the ADTS, and then the master OBS file and is available for use in generating ozone
maps.

Mr. Dickerson next provided a number of troubleshooting tips for using the DCC. He said that
EPA security policies mandate that a user has only three tries to log into the DCC. After the third
try, the user's account is locked. He advised that users be careful when experimenting. After two
tries, wait an hour or two before trying again to log on so that you do not immediately encounter
your third unsuccessful log-in attempt and have your account disabled.

He also  said that users who have trouble connecting to the DCC should check with their local
firewall/security group to see if their FTP access is restricted. If so, some modifications to your
firewall may be necessary.

He also  advised users to troubleshoot in discrete segments. For example, as a first step, check to
see if you are getting your data from the data logger onto the State Host Computer. Next, make
sure the data are getting converted to Ozone Mapping System format. As a third step, make sure
your user ID and password are valid by trying a manual FTP. Next, log into the DCC to see what
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your data look like; make sure it arrived in the proper directory and has the correct format.
Finally, make sure your data look correct in the master OBS file after the QA/QC process.

Mr. Dickerson concluded his presentation by urging people to call EPA if they experience a
problem. With a highly automated system that takes data from nearly 50 users, things can get
overlooked and problems can recur for days on end. Because EPA does not want to miss your
data, call if you have a problem.
Making Ozone Maps

Neil Wheeler
Sonoma Technology, Inc.

Mr. Wheeler provided an overview of the Map Generator (MapGen) software and. its capabilities.

MapGen produces still-frame images, both in the Windows BMP format and in CompuServe GIF
format; animations (BMP and GIF) and gridded ASCII files. He explained that MapGen works
by reading ozone monitoring station data and interpolating them to regular grid locations.
MapGen can use two different interpolation/extrapolation techniques: (1) inverse distance
weighing, where the influence of the station drops off proportional to the distance from the grid
point; or (2) Kriging, which uses a correlation of values to create a model of what values should
be at the regular grid. The gridded data can then be passed on to a contouring routine or written
to a file for later use. The end result are maps that contain color-filled contours that represent
different concentration levels of ozone and their associated health effects.

He then discussed the minimum requirements for operating MapGen. These include: an IBM PC-
compatible computer with a Pentium processor (133 MHz or better); 16 megabytes of RAM; 100
megabytes of free disk space; a super VGA monitor with 24-bit color display; and Windows 95,
98, or NT 4.0.

MapGen can be downloaded from MCNC's web site (http://envpro.ncsc.org/OMS). The
download files can be accessed by anonymous file transfer protocol (ftp) or through a web
browser. The readme.txt file explains how to install the software. The current release of MapGen
on the MCNC web site is approximately two years old. An updated version will be available in
2000.

Mr. Wheeler then described sources  of data that can be used to generate maps with MapGen.
 Data are available from EPA's Data Collection Center (DCC). In addition, some currently
 available polling software packages have an ozone mapping module that converts data to a form
 suitable for use with MapGen. In addition, a conversion program (airs2oms) is distributed with
 MapGen that reads data in AIRS (Aerometric Information Retrieval System) formats and
 generates MapGen-ready files.
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Mr. Wheeler explained that making maps with MapGen is basically a 6-step process: reading the
data; selecting the area you want to map; selecting a variable (e.g., peak or average
concentrations); selecting gridding and other options; adding annotations such as graphics or
text; and finally plotting or animating the map. He then conducted a live demonstration of how to
make a map using MapGen. The demonstration showed how to use MapGen's file, customize,
plot, animate, and help menus.

One of the powerful things about MapGen is its scripting capability. It includes a complete
scripting language (which is documented in the MapGen User's Guide). MapGen also features
sample scripts that can be used with scheduling software to generate maps on a regular basis.

Mr. Wheeler completed his presentation by discussing resources that can be accessed for
troubleshooting MapGen. These include the MapGen User's Guide, which is available from the
MapGen help menu. The User's Guide is also available at http://envpro.ncsc.org/OMS. MCNC
also maintains a "ticket" system, which can be accessed at
http://envpro.ncsc.org/products/ticket.html. This system allows a user to enter a "ticket" with
problems, comments, or suggestions. Users can also review previously entered tickets. The
technology transfer handbook Ozone Monitoring, Mapping, and Public Outreach: Delivering
Real-Time Ozone Information to Your Community, released hi September, 1999, is also a useful
troubleshooting resource. It is available in HTML and PDF formats on the EPA AIRNOW
website (http://www.epa.gov/airnow). In addition, EPA's WebBoard
(http://ttnwww.rtpnc.epa.gov/02atnap) contains a conference area where users can post questions
and check to see if any questions have been addressed in previous postings.

If users need additional information about MapGen, they can contact Steve Fine of MCNC at
919-248-9255  (fine@ncsc.org) or Neil Wheeler of Sonoma Technology, Inc. at 707-665-9900
(neil@sonomatech.com).
The EPA Ozone Handbook
Jan Connery
Eastern Research Group, Inc.

Jan Connery of Eastern Research Group, Inc. (ERG) provided information about EPA's
handbook Ozone Monitoring, Mapping, and Public Outreach: Delivering Real-Time Ozone
Information to Your Community. (She explained that ERG is the contractor that provided support
to EPA hi developing the handbook.)

Ms. Connery explained that the goal in writing the handbook was to provide communities with a
complete map to designing an ozone program at the local level. EPA wanted the handbook to be
a useful tool to communities at all stages in program development—from those who currently
have nothing in place and are considering whether to establish a program, to communities that
have some components hi place and would now like to have a comprehensive program.
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The handbook, which is available in both print and CD-ROM formats, was written with several
audiences in mind: managers and decisionmakers who may be considering whether to develop an
ozone program; technicians responsible for setting up and operating ozone monitoring, data
transfer, and mapping systems; and communications specialists who would be responsible for
ozone outreach programs.

Ms. Connery discussed the content of the handbook. For ozone monitoring, the handbook
explains how to design, site, operate, and maintain an ozone monitoring system. In the area of
data collection and transfer, it provides guidance on how to develop, operate, and maintain a
system to retrieve, manage, and distribute real-time ozone data. It also explains how to use that
ozone data to create ozone maps. It also provides guidance on how to develop an outreach
program to communicate information about real-time ozone levels to the public. Finally, the
handbook contains references to more than 100 web-based information sources, such as other
organizations' websites, EPA technical guidance, downloadable software products, and Internet
newsgroups.

To help make the handbook as relevant and useful as possible for local communities, EPA sought
the input of the user community at three stages. At the beginning of the project, managers from
state and localjair quality agencies across the country were asked about what types of guidance
they would find useful, and their answers were used to shape the handbook's content. Also, state
and local air quality agencies that have experience in setting up ozone programs were
interviewed to develop detailed case studies for the handbook. These case studies highlight the
successes and lessons learned by these  agencies in developing and implementing their own ozone
programs. Finally, two agencies—the Maryland Department of the Environment and the
Mississippi Department of Environmental Quality—pilot-tested a draft version of the handbook,
and their input was used to produce the final version.

As the last portion of her presentation, Ms. Connery discussed Chapter 6 of the handbook, which
provides step-by-step guidance on how to develop an ozone outreach plan. She explained that a
first step is to determine the goals of your outreach effort—in other words, what do you want to
achieve through outreach? For ozone outreach, for example, a goal might be to motivate
members of the public to reduce their personal exposure to ozone when levels are high, or take
action such as carpooling to help reduce ozone levels. Another early step in outreach planning is
to identify your target audiences. Target audiences for ozone programs might include the public,
school children, physicians, business leaders, journalists, and weather broadcasters. The next step
is to develop key points or messages. For ozone, a message for the public might be that "elevated
ozone levels can harm your health" or that "you can access the ozone map to find out about
current ozone levels." A final step is to identify what types of outreach mechanisms or products
would be most appealing to the target audience and what distribution channels will be used to get
the outreach information or materials to target audiences.

Ms. Connery said that many innovative ozone, outreach programs have already been implemented
in communities across the country. These have included:
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•      Working with TV stations and weather service providers to have the ozone map shown
       regularly during weather reports.

•      Launching intensive campaigns to encourage broadcast and print media coverage during
       ozone season.

• .     Creating web sites that include ozone maps and other ozone-related information.

•      Working with schools to provide information about ozone in science and health classes.

•      Developing "ozone action day" programs aimed at encouraging people, businesses, and
       industries to take voluntary measures to help reduce ozone levels on days when they are
       high.

•      Operating hotlines that provide recorded information about current and forecasted ozone
       levels.

Ms. Connery concluded her presentation by emphasizing the importance of partnership. For
ozone outreach, some key partners have included schools,  local media, and local businesses.
Partnering with other organizations to implement outreach programs is a great way to leverage
costs, strengthen the outreach effort, and increase its success in achieving the outreach goals.


North  Carolina's Air Awareness Program
Lisa Grosshandler
North Carolina Department of Natural Resources

Ms. Grosshandler provided information about the Air Awareness program, North Carolina's
outreach and education program about ground-level ozone. Her discussion focused on the
following key aspects of the program: coalitions, forecasting, and education.
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The Air Awareness program includes coalitions of key business in each of the regions for which
the program is in effect. The Air Awareness program holds meetings with these coalitions that are
intended to introduce coalition members to the concept of ground-level ozone, its health effects,
the ozone standard, and how the standard could affect Norm Carolina businesses. The Air
Awareness program works with each coalition to set up a kick-off event at the beginning of each
ozone season. These events have been both large and small, depending on the wishes of the local
metropolitan area. The larger events have reached both school children and the general public.
For example, in the Triangle area, a kick-off event was held at the Durham Bulls park in
connection with a game. At that event, Greg Fishel, a television meteorologist from WRAL-TV
in Raleigh, gave the first ozone forecast of the season. The Air Awareness program includes an
end-of-season thank-you to coalitions, both in the local newspaper and at an end-of-season  lunch.
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Forecasting is another key feature of the Air Awareness program. During the ozone season, color-
coded forecasts are provided through a website, a toll-free hotline, and an automated system that
sends out forecasts via fax and e-mail. During weekdays, forecasts are given by 3:00 p.m. every
day. Ozone Action Days are called on predicted Code Orange and Code Red days. On Ozone
Action Days, the public and businesses are asked to take voluntary actions to reduce the
precursors to ozone formation.

Ms. Grosshandler said that North Carolina has placed a great deal of emphasis on ozone
education. She then provided information about several of the education tools used by the Air
Awareness program. These include: an "Ozone Zone" educational video that presents information
on ozone in a humorous way (and which also includes the U.S. EPA's "Ozone: Double Trouble"
video); an "Air Jeopardy" game, which is played on computers in a classroom setting; the "Air
Adventures" puppet show, which is performed for pre-kindergarten through second grade
students and shows how ozone is formed and how it affects plants and people; the Air Avenger
Superhero, who is a costume character who talks to children about ways to reduce air pollution
and who also appears in animated videos; and various classroom activities, which may include
live demonstrations of monitoring equipment. Ms. Grosshandler showed an animated video clip
featuring the Air Avenger.

Other educational tools include: an exhibit both that is taken to teacher conferences, fairs, and
other events; contests, such as an end-of-season contest for coalition members and a coloring
contest for kids; a media campaign, which includes animated videos/commercials featuring the
Air Avenger and radio spots geared to adults;  coalition site-coordinator training; and a media day,
which is a 2-hour training that provides television and radio personnel with information about
ozone and its health effects. Ms. Grosshandler commented that media days have been very
helpful in getting the media to agree to provide ozone forecasts. In 1999, the ozone forecast was
provided hi 75 percent of the state's markets.

Ms. Grosshandler concluded her presentation by discussing some of the challenges that face the
Air Awareness program. Among other things, these include quantifying the success of the
program. (North Carolina is looking into U.S. EPA guidance on how to quantify emissions
reductions that result from voluntary programs.) Another challenge is keeping the program fresh
(e.g., coming up with new ideas and fresh faces and keeping coalition members excited
throughout the ozone season—especially with as many Code Orange days as North Carolina has).
She concluded her presentation by advising states and localities that are developing ozone
outreach programs to talk to other states about their ozone education and outreach programs and
the lessons they have learned.
Ozone Comes to Television!
Greg Fishel
WRAL-TV, Raleigh, North Carolina
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 Mr. Fishel, a meteorologist from WRAL-TV in Raleigh, North Carolina, explained how his
 station displayed ozone data during newscasts throughout the 1999 ozone season. In addition to
 showing ozone maps during news broadcasts, on Code Orange and Code Red days, the station
 displayed "ozone alert" icons hi the corner of the screen during other programming.

 According to Mr. Fishel, WRAL-TV's coverage of ozone data in 1999 was a natural outgrowth of
 the strong relationship the station has developed with the North Carolina Division of Air Quality
 over the last two or three years. He commented that real-time ozone data is an effective way to
 illustrate for the public the reality of air quality problems. He added that showing ozone data on
 television promotes public actions to reduce ozone concentrations; when people see real-time
 ozone data, they are more likely to be motivated to take steps to reduce ground-level ozone.

 Mr. Fishel explained how the station accesses and displays ozone data. The North Carolina
 Division of Air Quality retrieves ozone concentration data by polling ozone monitors throughout
 the state. They then send it to the U.S. EPA, which processes the data and sends it to Weather
 Service Providers (WSPs). WRAL-TV receives its data from Weather Central, Inc., a WSP based
 in Madison, Wisconsin. The station retrieves the data from Weather Central via dial-up
 connection. (In 2000, Weather Central will deliver data via satellite.) Once WRAL receives its
 data from Weather Central, they transfer the data to a graphic display system (an SGI Octane),
 which interpolates the hourly data to make color-contoured, animated ozone maps. (The maps are
 based on the colors specified hi EPA's Air Quality Index rule.)

 Mr.  Fishel then discussed several steps that could be taken to improve the process of getting real-
 time ozone information on television. First, the "observation-to-display" time needs to be
 reduced. Currently, it takes nearly three hours for data collected at monitors to be ready for
 display on the air. (In 1999, the only option available to WRAL-TV was to show viewers a recap
 of what happened earlier in the day.) Second, this transmission speed limited the number of ozone
 monitors in North Carolina that could be polled at any given hour. If transmission speeds were
 improved, data from all monitoring stations could be included in television broadcasts,  which
 would provide a more complete picture of North Carolina air quality. Finally, it would be helpful
 to provide the public with forecast data in the same format as observed data. Mr. Fishel
 commented that this would help improve people's understanding of ozone data if the display
 modes for forecasted and observed data were consistent.

 Mr. Fishel concluded his presentation by stating that feedback about WRAL-TV's ozone
 coverage has been positive. The public is genuinely interested in seeing a type of data they have
not seen before. Also, seeing ozone data in near real-time has helped the public see that air
quality is a legitimate issue in North Carolina. He also commented that the public expressed some
concern about threshold level for displaying ozone alert icons. WRAL-TV displayed these  icons
on both Code Orange and Code Red days. Because Code Orange days are so frequent in North
Carolina, some people were concerned that the public might be "desensitized" by the frequent
appearance of the Code Orange icon; however, the station chose to display the Code Orange icon
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as a service to individuals whose health is affected when concentrations reach "Code Orange"
levels.
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Ozone Maps on Television
Tim Dye
Sonoma Technology, Inc.

Tim Dye of Sonoma Technology, Inc., explained how ozone maps get on television. It is
particularly important to get ozone maps on television, he said, because television reaches such a
broad audience. One broadcast of the ozone map can reach millions of households.

In 1995, the Maryland Department of the Environment and the American Lung Association were
able to get ozone maps shown on WRC-TV in the Baltimore-Washington, B.C. area. Then, in
1996, the New Jersey Department of Environmental Protection was successful in having the local
PBS channel show the maps. In 1998, the U.S. EPA, in cooperation with 20 Eastern states and
California, approached the Weather Service Providers (WSPs), and the ozone map received some
limited television coverage that year. In Sacramento, the ozone map received good coverage by
one local station hi 1998. In 1999, EPA,  in cooperation with 30 Eastern states and California,
worked closely with the WSPs and improved television coverage of the map. Mr. Dye then
provided background on how the U.S. EPA has worked with WSPs to get them to carry the ozone
map. He said that EPA made an informational presentation at the 1998 National Association of
Broadcasters meeting and exhibited at the 1998 and 1999 American Meteorological Society's
Broadcaster's meetings.

Mr. Dye then provided some detailed information about WSPs. He explained that WSPs are
companies that supply weather data, images, and forecasts to television stations, newspapers,
private industry, and the public. There are five WSPs: AccuWeather, Kavouras, the Weather
Channel, Weather Central, and Weather  Services International (WSI). He said that television
stations want their graphics to be distinct from those of other television stations, and WSPs have
the hardware and software that conform to television standards and allow stations to customize
the maps to achieve a distinctive look. He added that television weathercasters do not have the
time to manipulate images or download images, such as the ozone map, from the web. WSPs
provide high-speed, automated delivery of data in the form that television stations want and need.

He then showed a schematic illustrating the flow of ozone data from  ozone monitors to television
stations. He explained that WSPs reformat gridded ozone data supplied to them by EPA and send
the reformatted data to television stations by satellite or dial-up connection. Television stations
then conduct further customization of the data and maps.

He reported that the response from WSPs has been generally favorable. At this point, Weather
Central has been the most positive of the WSPs and picked up the ozone map in both 1998 and
1999. In addition, the Weather Channel has posted city-specific ozone forecasts on its website. In
1999, WSI and Kavouras both ingested the data and sent it to television stations. AccuWeather,
however, has yet to sense a demand for the ozone maps from its client stations and therefore has
not yet picked up the ozone map. Mr. Dye cited some issues that are  preventing widespread
distribution of the ozone map: it is not yet a nationwide product; it is not a year-round product;
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and the information is not as "real-time" as weathercasters desire. (EPA is focusing on this issue
to try to improve turnaround time.) In addition, WSPs are reluctant to invest resources in a
product for which the demand is unknown at this time.

Mr. Dye then played a series of video clips showing how the ozone map has been covered during
weather broadcasts.

He said that television coverage of the ozone map has been particularly successful in North
Carolina and in Sacramento, California—due largely to the efforts of Lisa Grosshandler and
Kerry Shearer, the ozone public information officers for North Carolina and Sacramento,
respectively. Kerry and Lisa were successful because they met with and educated television
meteorologists, generated interest in the ozone maps, encouraged local television stations to
contact WSPs to show demand for the maps, and stayed in touch with the stations throughout the
ozone season. The results are that the ozone map received more "ah" play" in these regions than in
any other region covered by the ozone map.

Mr. Dye concluded his presentation by talking about what is needed to get additional coverage of
the ozone map on television stations. He urged state public outreach officials to contact television
stations to: explain that the ozone maps  are available; encourage the stations to contact their
WSP; explain to weathercasters how ozone affects health; explain what the ozone maps show;
and develop relationships with television stations.
Ozone Action Days: The Baltimore-Washington, D.C. Metropolitan Region's
ENDZONE Program

Tad Aburn and Randy Mosier
Air Quality Planning Program, Maryland Department of the Environment

Tad Aburn, Randy Mosier, and additional staff from Maryland's Air Quality Planning Program
discussed the ENDZONE program, the ozone outreach and education program for the Baltimore-
Washington, D.C. metropolitan region.                            .

Mr. Aburn explained that Maryland has been working on its ozone program since the early 1990s.
The program has evolved from a simple forecasting program to a multifaceted program that
includes forecasting, mapping, and media campaigns. He then provided a brief history of the
ozone program for the Baltimore-Washington area. In 1993, the Maryland Department of the
Environment worked with the University of Maryland to develop and test an ozone forecasting
methodology. In 1994, color-coded forecasting began in the Baltimore area, and in 1995,
forecasting was expanded to cover the Washington area. 1995 was also the first year of the
ENDZONE program. The Ozone Action Days program was initiated in 1996. "Code Red" media
coverage was extensive during both the 1995 and 1997 ozone seasons. In 1999, both Ozone
Action Days and ENDZONE partnerships increased significantly.
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Bill Buroughs, Managing Director of ENDZONE Partners, discussed END'ZONE' s outreach
campaign. ENDZONE ran an extensive public education campaign in 1999 and spent $204,000 to
broadcast messages across the Baltimore-Washington region. He then showed a video clip about
Ozone Action days that was broadcast during the 1999 ozone season.

Next, Jonathan Friday of Maryland's Air Quality Planning Program discussed the ENDZONE
Partner's Ozone Action Days program. He said that the backbone of any ozone outreach program
is its partners. ENDZONE Partners include businesses, local nonprofit agencies, and state and
local agencies. ENDZONE Partners receive daily ozone forecasts via fax or e-mail. They also are
notified when air quality levels exceed federal standards. On Ozone Action Days, ENDZONE
Partners recommend that people limit using light-duty vehicles (including refueling), avoid non-
industrial painting, and curtail the use of land and garden equipment and consumer aerosol
products. Mr. Friday then showed a video clip on Ozone Action Days, which was aired by WJZ-
TV.

Michael Woodman, a meteorologist with Maryland's Air Quality Planning Program, provided
information about ozone forecasting. He said that the forecast is developed by reviewing satellite
images and other forecasting services provided by the National Weather Service and then
plugging weather information into an ozone regression model developed by the University of
Maryland.  The final ozone forecast is determined during a conference call with meteorologists
from the Maryland Department of the Environment, the University of Maryland,  the Virginia
Department of Environmental Quality, and the Washington Council of Governments.

Next, Chuck Cramer, a planner with Maryland's Air Quality Planning Program, explained how
the ozone forecast is distributed to the public. The forecast is faxed to over 50 media outlets (e.g.,
local television and radio stations and newspapers) and to  over 300 businesses in the region.
Businesses then pass the forecast information along  to their employees. Mr. Cramer said that the
forecast has generated more media coverage than all other media efforts combined and has
resulted hi routine daily media coverage of ozone air quality. "Code Red" has become a message
that is widely understood within the Baltimore-Washington media market.

Finally, Randy Mosier, a planner with Maryland's Air Quality Planning Program, explained
Maryland's ozone mapping system and discussed the results of the ozone outreach initiative. Mr.
Mosier said that the map was originally conceptualized and piloted by the Maryland Department
of the Environment and the American Lung Association of Maryland. The map is based on data
collected from monitors in Maryland, Washington, D.C., Virginia, Pennsylvania, and Delaware.
A software package was developed for use by local television stations to show the formation and
movement of ozone pollution across the region. The map was first aired on television stations in
Baltimore and Washington in 1995.

Mr. Mosier then discussed some of the successes of ozone outreach efforts in the Baltimore-
Washington region. The Ozone Action Days program has grown steadily, from 91 partners in
 1996 to over 300 in 1999. He said that daily forecasts have made "Code Red" a common phrase
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that has people talking about air quality all the time.  Survey results have shown that seven out of
ten people across the region have heard the "Code Red" message, and 90 percent of the public in
the region see air quality as a top environmental problem. In addition, more that 40 percent of the
public believe that they can individually make a difference in air quality, and 35 percent reported
taking voluntary actions to help reduce ground-level ozone during "Code Red" alerts.

Mr. Mosier concluded his presentation by sharing some lessons learned. He said that it is
important to begin an outreach program by getting state and local government agencies on board.
It is also important to develop a strong relationship with local media outlets and to work closely
with regulated industries who may be willing to develop a program (i.e., participate as an Ozone
Action Day partner) and be seen as participating in a positive environmental activity.  He advised
folks to have plenty of informational material on hand during site visits to media, businesses and
industries, and other agencies. Finally, it is important to get a head start on the summer ozone
season.
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      4. SUMMARY OF LIVE QUESTION-AND-ANSWER SESSIONS

This chapter contains a summary of the two live question-and-answer sessions that were held
during the December 15 satellite broadcast. Questions were received from viewers by phone or
fax during the broadcast. Each question that was asked during each session is presented, followed
by a summary of the participant's response.

                           Question and Answer Session #1

Panel: Chet Wayland, EPA/OAQPS
      Phil Dickerson, EPA/OAQPS
      Neil Wheeler, Sonoma Technology, Inc.
      Charles Pietarinen, New Jersey DEP
      Jan Connery, ERG, Inc.

[For Chet Wayland] How will the Ozone Mapping Project continue after the EMPACT
program ends?

Mr. Wayland explained that EPA established the Ozone Mapping Project to try to build the
infrastructure for ozone monitoring, data transfer, and mapping within states and local
communities.  After EMPACT funding ends, states and localities will be in a position to continue
to provide the real-time data. EPA's Office of Air Quality, Planning and Standards will continue
to maintain the Data Collection Center and the map generation operations in Research Triangle
Park, North Carolina.

[For Chet Wayland] When will the ozone mapping project be expanded to add additional
pollutants?

Mr. Wayland noted that Charles Pietarinen of the New Jersey DEP mentioned during his
presentation that New Jersey already provides real-time particulate matter (PM) data for the state
of New Jersey. Many areas of the country already have the capability to provide PM data. EPA
hopes to provide some PM data on the AIRNOW website as early as this summer (the summer of
2000). If not by then, then definitely by the summer of 2001, EPA hopes to have the data
collection system set up and ready to handle PM data.

[For Phil Dickerson] Please explain how the ADTS  (Automatic Data Transfer System)
calculates peak 8-hour concentrations.

Mr. Dickerson explained that because data on peak concentrations are available only the
following day, and peak values are calculated from that data. EPA does not do any kind of -
predictive modeling.
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[For Neil Wlteeler] The ozone animations give the appearance that the ozone plume
migrates from one area to another, sometimes counter to the winds. Can you display
animated wind vectors on the map to clarify this origin/movement confusion?

Mr. Wheeler explained that wind vectors cannot be displayed on the ozone maps. He commented
that it would be a nice feature, particularly for air quality analysts and meteorologists. The ozone
maps were designed as tools for public outreach, and unfortunately, they don't have the capability
to show wind vectors.

[For Neil Wheeler] How small an area can be mapped with MapGen?

Mr. Wheeler explained that there is essentially very little limitation on the size of areas you can
map with MapGen. MapGen allows you to show something as small as a football field, if
observations were available at that resolution.

[For Charles Pietarinen] Does the New Jersey DEP provide Air Quality Index (AQI) reports
and/or forecasts for PM, ^ or annual PMin?
                       •2.5
Mr. Pietarinen responded that New Jersey does not provide AQI products for the annual (PMi0)
standards. New Jersey does have continuous measurements of PM25 at five locations that are
included in the index calculation, and New Jersey uses a tool called Smokeshade as a surrogate
measure for PM10 at thirteen locations in the state.

[For Charles Pietarinen] What are some the issues regarding the mapping of particulates?

Mr. Pietarinen said that one issue involves establishing enough monitoring sites so that you have
sufficient spatial coverage to create a legitimate map for that parameter. A second issue has to do
with averaging tune. For ozone, a one-hour predictor is used for an eight-hour value. This type of
system doesn't seem to work as well for fine particulate matter, for which the standard is based
on a 24-hour average.

{For Phil DickersonJ What do you do if a state or local agency finds incorrect values after
the data have been submitted to the data collection center?  Can those values be corrected?

Mr. Dickerson explained that there are seven polls each day. Each poll is inclusive from midnight
of that day until the current polling hour. At any poll, a state or local agency  can resubmit data
that occurred before that poll. Also, there is  a "last-chance" poll the following day which EPA
uses to calculate the peak maps. A state or local agency can deliver its entire data set for that day
during that poll. It becomes more complicated if a state or local agency needs to change data after
the "last-chance" poll, because EPA then has to re-QA the data and redraw maps. EPA
encourages agencies to check their data daily to try to correct errors on the same day, if possible.
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[For Phil Dickerson]Can an agency set its own quality assurance parameters?

Mr. Dickerson said that the QA system is very flexible. The full range of QA parameters, such as
maximum, minimum, and rate of change, can be set for every station and every hour.

[For Neil Wheeler] When is the updated version of MapGen going to be available?

Mr. Wheeler responded that an updated version of MapGen was delivered to EPA in June, 1999,
but it was not put into general distribution due to budget constraints.  However, a completely new
release will be made available this year (2000). In the interim, if people need to get the latest
version of MapGen, they should contact Phil Dickerson.

[For Neil Wheeler] Is there some way to show only a few roads and rivers on the map?

Mr. Wheeler explained that MapGen includes the entire data sets for roadways and rivers, so
when applying the roads/rivers feature, the maps contains an awful lot of information. He
suggested the following ways to create maps with a subset of roads and/or rivers. (1) Create your
own customized data set with a geographical information system (GIS) and select only certain
road types or certain areas. (MapGen includes documentation that explains how to do this.); or (2)
Generate an image with all the roads or rivers. Taking that image  and using it as a background,
trace in roads or rivers with a graphics tool such as Corel Draw or any tool that works with
Windows metafiles. The Windows metafiles can be used with MapGen to provide an overlay.
That way, you can create maps that include only the roads that you want to show.

[For Jan Connery] Where can a person get more information  on setting up an Ozone Action
Day Program? How do they find out what's involved?

Ms. Connery responded that the BMP ACT guidance manual Ozone Monitoring, Mapping, and
Public Outreach includes a chapter devoted to outreach. Furthermore, EPA has developed an
entire guidance document devoted to the subject of developing community action programs. The
document, entitled Community Action Programs: A Blueprint for Program Design was published
in 1999. It leads the reader through all the steps  involved in setting up this type of program, and it
provides examples for some of the materials that existing programs have used.  It can be obtained
at http://www.epa.gov/oms/traq.

[For Charles Pietarinen] Which of your public outreach efforts have been most successful?

Mr. Pietarinen said that New Jersey's most successful efforts are  media-oriented because they
reach the largest audience. New Jersey's daily press releases, which include the air quality index
 and forecast values, as well as New Jersey's air  quality media advisories have been the most
 successful in reaching people. He added that New Jersey is very excited about the web-based
 applications it has developed. The website address is http://www.state.nj.us/dep/airmon.
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 [For Jan Cannery] Can you talk about how to build partnerships? What types of roles
 partners could play, and who those partners could be?
                                                                    j
 Ms. Connery emphasized that partnerships are tremendously important to outreach programs.
 Identifying partners is one of the first steps to take in establishing an ozone outreach program.
 Partners for ozone outreach efforts might include businesses; the media; elected officials;
 transportation agencies; gas stations; schools; and day care centers.

 Many ozone outreach programs currently have businesses as partners. Businesses can instantly
 notify hundreds or thousands of their employees through e-mail or voice mail. They can create
 incentives for participating hi Ozone Action Days such as flex time, vanpooling, telecommuting
 options, free lunches, and prizes. They can also help track participation and provide leadership
 and funding.

 One of the key things to think about in recruiting businesses is to help them understand the
 benefits they will receive from their involvement, such as good PR and recognition from the
 press. Many Ozone Action Day programs make a point of publicizing the role of partners through
 the media so that the partners can receive widespread recognition. Additionally, Ozone Action
 Day programs host ozone season kickoffs and end-of-the-season events to recognize partners and
 present awards.

 Ms. Connery stated that another key partner is the media. They provide a very important channel
 for educating and notifying the public. Information about ozone levels can be conveyed on the
 news, through weather broadcasts, traffic advisories, talk shows, and—if budgets can support
 it—paid advertising. It is very important to start working with the media before the ozone season
 begins. Ms. Connery recommended meeting with the media in person to get their buy-in and
 support and to explain the program, and how they can help. She also recommended making an
 effort to keep in touch with them throughout ozone and provide them information they need.
                                                             •
[For diet WaylandJIs the National Weather Service picking up ozone maps, and will they
 distribute them to local media outlets nationwide?

Mr. Wayland began by explaining the difference between the National Weather Service and
Weather Service Providers. The National Weather Service is a federal agency that gathers and
maintains U.S. meteorological data. Weather Service Providers, on the other hand, are private
agencies that collect the data from the National Weather Service and other entities and then
distribute the data to local TV stations in their proper formats.

Mr. Wayland explained that the Ozone Mapping Project is working to provide ozone data and the
ozone map to all Weather Service Providers. The map was made available to Weather Service
Providers this past summer. He encouraged people involved in ozone outreach to talk to their
local TV contacts and tell them that the data are available from Weather Service Providers for
their local weather forecast.
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[For Charles Pietarinen] Does the New Jersey program get together with media outlets
before the ozone season starts?

Mr. Pietarinen stated that New Jersey usually holds an Ozone Action Day media event before
ozone season starts. The event is designed to increase awareness and to thank partners and get
them geared up for the upcoming season. In past years, New Jersey has also held a media event
for the press and television stations to let them know how ozone information is being made
available to them and to suggest ways that they can use it. He added that some TV and radio
stations carry New Jersey's ozone information on a daily basis. Others only want to pick it up
when there is a "real" story because pollution is very high.

[For Charles Pietarinen] What is one of the more creative outreach efforts you have seen?

The Philadelphia Ozone Action Partner has a mascot called the Smoginator, who does radio
spots. One of my favorite outreach events was held at Veterans Stadium where the Philadelphia
Phillies play. It was an ozone-free barbeque to kick off the season. We invited Ozone Action
partners and we held a student poster contest. Winners were invited to meet the Philly Phanatic
(the team mascot) and get free hot dogs. There were also some vendor demonstrations of electric
lawnmowers and solvent-free paints.

[For Jan Connery] Have any attempts been made to evaluate the success of ozone outreach
efforts?

Ms. Connery stated that a number of programs  conduct some form of evaluation to track their
successes, and they have shown very good results. Some of the things to look at when planning an
evaluation are: how many people you are reaching through your program; how effectively your
messages and materials are raising awareness and understanding; and how your efforts are
motivating people to change their behavior.

Before you start your outreach program, you can administer a pre-campaign survey to identify
current understanding and awareness and establish a baseline. Using focus groups, you can also
test your messages and your draft outreach products. Once you have implemented your program,
you can conduct periodic evaluations and end-of-the-season evaluations. By comparing these
results to the baseline, you can understand how well your program is working and identify areas
for improvement.

Ms. Connery stated that telephone surveys are cost-effective and can be done rapidly. It is
important to try to reach people the evening of the ozone action day while their experiences and
choices of the day are fresh in their minds. Ms. Connery highly recommended devoting a portion
of an ozone outreach budget to evaluation.
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                            Question and Answer Session #2

Panel: Chet Wayland, EPA/OAQPS
       Greg Fishel, WRAL Television
       Lisa Grosshandler, NC DAQ

[For Chet Wayland] How can I get ozone maps on the air?

Mr. Wayland said that first you need to determine if ozone maps are currently available in your
area. He said that the maps are currently available for thirty states in the U.S. EPA hopes to
expand the maps nationwide by the end of 2000. Next, contact your local TV stations, who you
need to work with very closely to make sure the maps get on the air. Explain that the maps are
available from their Weather Service Provider. Explain to them how ozone affects health and why
it is important to show the maps on the air. Explain what the map shows  in terms of the different
colors, the contour levels, and the accompanying health messages. You will want to develop a
relationship with that TV station so that when they have questions, they know who to call. Work
with them daily, if needed, to make sure they understand what the product is.

[For Greg Fishel] When did you start using the maps, and how can we convince our own
local stations to participate?

Mr. Fishel said that the summer of 1999 was the first year that his station used the ozone maps.
As Chet Wayland mentioned, the map will soon be available from all the different Weather
Service Providers. He said that the only reason the ozone map was not covered by all the stations
in his market this past summer was that only one Weather Service Provider had made the map
available at that time; Mr. Fishel said that as all the providers get involved, there shouldn't be any
reason why television stations wouldn't want access to the ozone data.

[For Greg Fishel] Is this information that stations are hungry for, or do people need to pitch
it to them?

Mr. Fishel replied that stations want to provide the information as a public service, but they need
to be educated about the importance of air quality and how it relates to health. Mr. Fishel said that
he could not think of a public service that would be much more valuable  than giving people
information that relates to their health.

[For Chet Wayland] When are the ozone maps valid? In other words, if a local station has a
noon broadcast, are the maps real-time, or are they delayed?

Mr. Wayland replied that EPA calls the maps "real-time," but to  be more accurate, they should
probably be called "near real-time." In 1999, EPA polled the states every two hours to get the
data. When the data come in, EPA has to do some processing on it. EPA  then ships it out to the
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Weather Service Providers, who make it available to the local TV stations. Unfortunately, hi
some cases it took over 2Vz hours to get the data to the TV. stations.

Mr. Wayland said that EPA is redesigning the way in which the Agency is shipping data out to
the Weather Service Providers. In 2000, Weather Central [ a Weather Service Provider] is going
to ship their data to their stations via satellite versus modem and file transfer protocol (ftp). Mr.
Wayland said that this should improve the time it takes to get data to local stations and, ideally,
EPA hopes to cut the current time in half. For example, on a 5:00 p.m. forecast, you would be
able to get data that was current as of 4:00 p.m. Mr.. Wayland concluded by stating that EPA
hopes to go to hourly polling, and then the data will be available every hour. He hopes that in
2000, after a poll, data should be able to reach local TV stations within 45 to 50 minutes.

[For Chet Wayland] Are the data being shown for a particular time an estimate of an
average based on current data?

Mr. Wayland said that this is in fact correct. He added that the eight-hour average for ozone
creates a tough communications challenge, especially when dealing with real-time data. Real data
comes in every hour from the monitors, and EPA again, collects the data every two hours. EPA
then displays the data using the Air Quality Index, which is based on the eight-hour average. If
EPA were to show data based on an eight-hour average calculation, the noon eight-hour average
would not be shown until 4:00 p.m., because it is based on the midpoint eight-hour average. EPA
has developed a surrogate approach that allows the Agency to relate one-hour data to the eight-
hour averages. The correlation is very good, somewhere between 0.80 and 0.94, depending on
where you live. Mr. Wayland concluded by saying that if technology ever advances to the point
where data are received instantaneously, we can obviously shorten that window. Right now, with
the eight-hour component, this approach is the best we can do.

[For Greg Fishel] Do you have any advice from lessons you've learned?

Mr. Fishel said that on Code Orange and Code Red days, his station started putting little icons in
the corner of the TV screen at times throughout the  day to let people know that it is a Code Red
or Code Orange day. However, the station also used an. icon to alert people when a heat advisory
was in effect. The station found that people were confused by the ozone and the heat icons. Of
course, in a lot of cases, ozone and heat warnings coincided. However, we wanted to make sure
that we were not confusing people, so we changed the color and the shape of the icons to make
them more easily distinguishable.

[For Greg Fishel] Will it desensitize people if you continue to use Code Orange days as the
threshold for displaying your icons on the screen?

Mr. Fishel responded that his station has been concerned about possibly desensitizing people, but
they post the icons for Code Orange days in the interest of public health. He reported that the
station has received some complaints from people who said that they do not want the icon on
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 their screen unless it's a Code Red day. At this point, however, his station has taken the attitude
 that there are enough affected people with respiratory issues to justify posting the icon on Code
 Orange days.

 [For Lisa Grosshandler] How has it worked out having a fun outreach campaign on
 something as serious as ozone?
                                                                   i
 Ms. Grosshandler responded that warning folks on the dangers of ozone is a very serious matter,
 but her agency wanted to avoid a "sky is falling" advertising campaign.

 Her agency used the Air Avenger to gear its ad campaign toward children. They modeled the
 campaign after their recycling outreach program, which was also targeted at children. They are
 now trying to educate children on what ground-level ozone is, in hopes that they will transfer that
 knowledge to their parents. She added that some of the Air Avenger commercials produced in the
 last year have been very serious in their approach to getting across what the color codes are and
 what they mean. They have also produced radio ads that are geared more towards adults and use
 adult humor to get across the message. She also said that they are now trying to put together a
 focus group to help generate ideas about where to go from here.

[ForLisa Grosshandler]'Did you have a good budget for this, and does a campaign like this
 take a lot of money?

Ms. Grosshandler responded that the campaign has taken a fair amount of money. Educating the
public  is an important part of North Carolina's ozone reduction strategy, and they have been very
fortunate in receiving support for their outreach program. She commented that the most
expensive part of the program was not producing the ads, but buying the time to place the ads on
television.

[For Lisa Grosshandler] Do you see your campaign moving to a more hard-nosed approach
in this  next year?

Ms. Grosshandler stated that although they will try to focus a bit more on the seriousness of
ozone,  they will also keep the fun side of the campaign for the kids.
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APPENDIX A
  Agenda

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EPA  Satellite F:orum on
Ozone  Monitoring,  Mapping,
and  Public Outreach
December 15,19^9

1:00-4:00 p.m., Eastern Time

1:00-1:05    Introduction
           Chet Wayland, U.S. EPA/Office of Air Quality,
           Planning and Standards

1:05-1:15    EPA's EMPACT Program: Bringing real-time
           environmental information to cities across the nation
           Denice Shaw, U.S. EPA/Office of Research and
           Development/EMPACT Program

1:15-1:30    The Ozone Mapping Project
           Chet Wayland, US. EPA/Office of Air Quality,
           Planning and Standards

1:30-1:50    Ozone Data Collection and Transfer for Ozone Mapping
           Phil Dickerson, U.S. EPA/Office of Air Quality,
           Planning and Standards

1:50-2:05    New Jersey's Ozone Data Transfer System
            Charles Pietarinen, New Jersey Department
            of Environmental Protection

2:05-2:20  *  Making Ozone Maps Using Real-Tune Data
           Neil Wheeler, Sonoma Technology,, Inc. ,

2:20-2:35     EPA's Ozone Monitoring, Mapping, and Public Outreach
            Technology Transfer Handbook and CD-ROM
            Jan Connery, Eastern Research Group, Inc.

2:35-2:45     Break

2:45-3:30     Ozone Outreach Program Sucess Stories

            North Carolina's Air Awareness Program
            Lisa Grosshandler, North Carolina Department
            of the Environment and Natural Resources

            Getting the Ozone Maps on Television
            Tim Dye, Sonoma Technology, Inc.

            The DC-Baltimore Area's Endzone Program:
            An ozone action day program
            Randy Master and Tad Aburn, Maryland Department
            of the Environment

3:30-3:55     Live Question-amd-Answer Session (Panel)

3:55-4:00     Wrap-Up

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       APPENDIX B
Satellite Broadcast Viewership

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                                  APPENDIX B
                         Satellite Broadcast Viewership


1. Attendance at Air Pollution Distance Learning Network (APDLN) Downlink Sites

As of February 3, 2000, 58 of the 127 APDLN downlink sites had reported on attendance at the
December 15 satellite broadcast. A total of 117 people attended the broadcast at the 58 sites
reporting. (Note that this number does not reflect a complete count of all attendees at APDLN
downlink sites but only the total number of attendees at sites that reported. EPA's Education and
Outreach Group estimates total attendance at APDLN downlink sites to have been 196
individuals.)

The chart below shows the number of attendees for each site reporting. Sites that reported zero
attendees are not listed. BMP ACT metropolitan areas are designated with an asterisk.
City
Montgomery, AL
Little Rock, AR*
Ventura, CA
San Diego, CA*
Fresno, CA*
Washington, DC*
Clearwater, FL*
Orlando, FL*
West Palm Beach, FL*
Fort Lauderdale, FL*
Atlanta, GA*
Urbandale, IA
Indianapolis, IN*
Evansville, IN
Frankfort, KY
Boston, MA*
Lansing, MI
Attendees
14
3
1
2
4
4
6
1
4
3
3
5
6
2
3
4
5
                                        B-l

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City
Asheville, NC
Bismarck, ND
Trenton, NJ
Albany, NY*
Dayton, OH*
Akron, OH*
Oklahoma City, OK*
Philadelphia, PA*
Columbia, SC
Nashville, IN*
Austin, TX*
Arlington, TX
Salt Lake City, UT*
Richmond, VA*
Madison, WI
Charleston, WV*
TOTAL
Attendees
3
1
1
4
4
1
5
2
4
2
4
3
3
2
3
1
117
2. Internet Simulcast Viewership

A total of 25 individuals accessed the URL address to view the December 15 satellite broadcast
via Internet simulcast. The available data do not provide the geographic location of those who
accessed the.simulcast

3. Viewership at Ku and C Band Downlink Sites

There are no data available on the number of individuals who viewed the broadcast using Ku and
C band coordinates. ERG implemented a web-based sign-in and evaluation form that would have
provided some data on individuals who viewed the broadcast via Internet and Ku and C band.
Completion of the forms was voluntary and required logging on to ERG's website to access the
forms. Unfortunately, due to an interruption hi service with ERG's Internet Service Provider on
the day of the satellite broadcast, the evaluation form did not function and no data were received.
                                          B-2

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 APPENDIX C
Workshop Guide

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Environmental
Programs

          APT1 Workshop  7-040
           Ozone Monitoring,
          Mapping and Public
          Outreach
          Workshop Guide
          APTI Workshop 7-040
          Developed by Environmental Programs - Nortti Carolina State University
          EPA Cooperative Assistance Agreement CT-825724

          Industrial Extension Service   College of Engineering   North Carolina State University
                       C-l

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This project has been funded wholly or in part by the United States Environmental Protection
Agency (U.S. EPA) under Cooperative Assistance Agreement CT-825724 to North Carolina
State University. The contents of this document do not necessarily reflect the views and policies
of U.S. EPA, not does mention of trade names or commercial products constitute endorsement or
recommendation for use. ©1999 North Carolina State University.

All rights reserved. State and local air-pollution control agencies, U.S. EPA offices, and federal
offices designated by EPA are authorized to make royalty-free copies of this document in
connection with telecourses. Otherwise, no part of this publication may be reproduced or
transmitted in any form or by any means electronic or mechanical, including photocopying,
recording, or information storage and retrieval systems, for any purpose without the express
written permission of North Carolina State University.

Appendix C is reprinted from T040-99 Study Guide - AQI: Ozone Monitoring, Mapping, and
Public Outreach with permission of North Carolina State University.
                                            C-2

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(Revision: 9/99)
Fax  Question Sheet

APTI  Workshop T-040
Ozone Monitoring, Mapping and Public Outreach
December 15, 1999
Voice: (800) 742-9813
           Fax: (800) 553-7656
Please write your question and direct it to the appropriate presenter if possible.

Question for:
Question from:

City/State:	
Office Phone Number: (   )
Spacenetlnc. Trouble Line: 1 (800) 770-2887
                          C-3

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        APTI Workshop T-040

Ozone Monitoring, Mapping and
        Public Outreach
         Presented by OAQPS
Broadcast Agenda
December 15, 1999 1:00pm ET
SECTION
1
2
3
4
5
6
7

8
9
10
11
12








10 MIN.





TOPIC
Introduction Chet Wayland
EPA's EM PACT Program Denice Shaw
The Ozone Mapping Project Chet Wayland
Data Collection and Transfer for Ozone Mapping
Phil Dickerson
Success Story: New Jersey's Ozone Data Transfer
System Charles Pietarinen
Making Ozone Maps Neil Wheeler
Use of the Ozone Monitoring, Mapping and Public
Outreach Technology Transfer Handbook and CD
Jan Connery
BREAK
Questions and Answers
North Carolina's Air Awareness Program
Lisa Grosshandler and Greg Fischel
Getting the Ozone Maps on Television Tim Dye
The DC-Baltimore Area's Endzone Program
TadAbum & Randy Mosier
Questions and Answers and Wrap up
                 C-4

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Online Conference Site
In addition to submitting questions via fax machine or telephone during the broadcast, North
Carolina State University Environmental Programs offers another means for you to communicate
with the instructor and other course participants. An online conference site on the World Wide
Web allows you to have your questions answered and participate in class discussions after the
broadcast has ended.
Use your Web Browser to access the online conference site at:

                  www.epin.ncsu.edu/t-040/
                                    C-5

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Environmental Monitoring
       Denice Shaw, Ph.D.
        Program Director
            EMPACT
                                             Where Are We Working?
          XT ~
          Mission

  Assist communities to implement
  sustainable monitoring that
  provides current and accurate
  information about local
  environments
          'Right To'
• Information based on best available
  science

• Accurate and quality assured
  information

• Current information about local
  environmental conditions
         Background

  Agency model for monitoring
  incorporating new and innovative
  science
  Monitor parameters that affect
  human and ecological health

  Executed through community
  projects based on scientific
  collaborations
         Background

• Steering committee

• 150+ participants and partners

• Community Owned

   • Monitoring
   « Data management (with provision for
    secondary access)
   • Interpretation
   • Access
                                    C-6

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             Status

• Monitoring projects in 84 Cities

• Research grants for community-led
  monitoring in 16 cities (FY98)

• Research to advance real-time
  monitoring
                                     C-7

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 AIRNOW - The Ozone
    Mapping Project


        ChetWayland
     What is the Ozone
      Mapping Project?

• A collaborative effort: between the
  Federal, State and Local Air
  Agencies to collect, quality assure,
  and transfer real-time air quality
  information to the public
   What is the Ozone
    Mapping Project?

Intended to provide the public with
fast and easy access to
understandable air quality
information that can assist them in
making good health-based
decisions about their daily
activities
    History of the Ozone
       Mapping Project

• Mapping concept initiated by the
  Maryland Department of
  Environment and the Maryland-
  American Lung Association in the
  Baltimore area in late 1994
  History of the Ozone
     Mapping Project

Ozone mapping piloted in the
northeast United States by EPA
Region I in 1997
     History of the Ozone
       Mapping Project

 • Full implementation of the
  automated real-time ozone
  mapping system in the eastern
  United States begins in 1998 under
  the support of the EMPACT
  Program
                                  C-8

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       Overview of the
      Mapping Process

• 5 primary components

• State and Local monitoring
  networks

• Automated Data Transfer System
  (ADTS)
     Overview of the
    Mapping Process

Data Collection Center (DCC)
Map Generation
Outreach
                                                *>ef« F.m i i ifci
                                                 Current ozone movies yesterday's ozons mows
                                           -3   yesterdays peak t-ftour, arafSjiterdayfc peak 8-hour
                                    C-9

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 Recap of Overview of the
      Mapping Process

* 5 primary components

* State and Local monitoring
  networks

* Automated Data Transfer System
  (ADTS)
   Recap Overview of the
      Mapping Process

• Data Collection Center (DCC)

• Map Generation

• Outreach
       What Areas are
     Participating in the
      Mapping Project?

• Current geographical coverage
  includes 61 EMPACT cities with
  complete coverage in 29 eastern
  States and California
       What Areas are
     Participating in the
      Mapping Project?

  Future plans are to complete
  coverage in the contiguous United
  States and expand beyond ozone
  to include other pollutants such as
  particulate matter
     How has the Ozone
   Mapping Project been
  Received by the Public?

  AIRNOW website received over
  1.2 million accesses per month
  (May '99 - September '99)
     How has the Ozone
   Mapping Project been
  Received by the Public?

  Numerous positive comments from
  the public (daycare, asthmatics,
  outdoor workers, exercisers, air
  awareness programs)
                                  C-10

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    How has the Ozone
   Mapping Project been
  Received by the Public?

• Maps and forecasts carried by
  The Weather Channel and major
  Weather Service Providers as well
  as local TV weather forecasters
   How has the Ozone
 Mapping Project been
 Received by the Public?

Ozone Mapping Project received
the Government Technology
Leadership Award in 1998
                                C-I1

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       Data Collection
       and Transfer for
       Ozone Mapping

         Phil Dickerson,
              EPA
            OAQPS
Regulatory History and Types
   of Monitoring Networks

 • See 40CFR58:

   • Ambient Monitoring Regulations,
     May 1979
   • PAMS rules, February 1993
   - PM-fine regulations, July 1997
Regulatory History and Types
   of Monitoring Networks
   The ozone mapping system
   generally makes use of already
   installed monitoring networks
     NAMS/SLAMS Ozone Monitors
                                               Monitor Locations:

                                                A NAMS '

                                                  SLAMS
   How Ozone Monitoring
 Networks Measure Ground-
 level Ozone Concentrations:

 • Data is fed into "data-loggers",
   which store the values for retrieval
   by data acquisition platforms
       Description of the
   Automatic Data Transfer
        System (ADTS):

  • The heart of the
   Data Collection Center

  • Runs on EPA's Valley
   internal UNIX server

  • Responsible for merging, QA/QC,
   all calculations (AQI, peaks)
                                  C-12

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Data Flow Within the ADTS
- Overview of Using ADTS:

• Monitors collect ozone, record
  concentrations to data-loggers
• The State Host Computer (SHC)
  polls the data-logger at specified
  polling times
Data Flow Within the ADTS
- Overview of Using ADTS:

• The SHC connects to the DCC
  before end of polling window and
  transfers the observations from
  midnight until the polling hour
Data Flow Within the ADTS
- Overview of Using ADTS:

• ADTS merges all the agency data
  files into a master file,  runs QA/QC
  program, calculates peaks and AQI
  values, interpolates for single
  hours missing, generates gridded
  data for Weather Service Providers,
  then produces the master OBS file
Data Flow Within the ADTS
- Overview of Using ADTS:

* The master OBS file is available to
  all participating agencies and is
  also used by the MapGen software
  to generate the ozone animations
  and daily peak maps
Data Flow Within the ADTS
- Overview of Using ADTS:

• Once the ozone animations have
  been checked by the DCC
  operations crew, they are
  posted to EPA's public web site
                                  C-13

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Setting up a host computer to
 connect to the DCC/ADTS:

 • Must get an EPA user ID and
   password
   • Can be set up by your local EPA
     Regional Office, or by myself
Setting up a host computer to
 connect to the DCC/ADTS:

 • SHC must either run the ESC
   Ozone Mapping Module, or custom
   software, to convert the data
   acquisition platform's format to the
   OMS format
Setting up a host computer to
 connect to the DCC/ADTS:

 • Once the data is in the proper
   format, the user ID and password
   assigned by EPA are used to FTP
   the data to the DCC
 • Shortly after the data is delivered,
   it is run through ADTS and the
   master OBS file is available for
   your use
    Troubleshooting tips:

 • EPA security policies mandate that
   you get only three tries to log into
   the DCC before your account is
   locked

 • Be careful when experimenting

   - if you use two tries, wait an hour or
     two before trying again
     Troubleshooting tips:

   If you have trouble connecting to
   the DCC, check with your local
   firewall/security group to see if
   your FTP access is restricted
     Troubleshooting tips:

 • Troubleshoot in discrete segments

   • 1) make sure you're getting the data
     from the data-logger
   • 2) make sure the data is getting
     converted to OMS format
   • 3) make sure your user ID and
     password are valid by trying a
     manual FTP
                                    C-14

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Troubleshooting tips:

4) log into the DCC and see what
your data looks like
5) make sure your data looks correct
in the master OBS file
  Troubleshooting tips:

The most important
troubleshooting tip:

 • Call us immediately if you have a
  problem
   • With a highly automated system taking
    data from nearly 50 users, things can
    get overlooked and problems can
    reoccur for days on end
   • We do not want to miss your data, so
    call us if you have a problem
                                 C-15

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   APTI Workshop T-040
 AQI:  Ozone Monitoring,
        Mapping and
      Public Outreach
                   New Jersey's Ozone Data
                        Transfer System
                                                Charles Pietarinen
                                             New Jersey Department of
                                              Environmental Protection
    New Jersey's Ozone
   Data Transfer System

• Key features of the system
• How the system helps us provide
  timely data to the public
«• Public outreach activities
• Lessons learned
                       System Overview
                                 Field sites
                   Sensors
      System Overview


       dbu W*4»m» >IZI=3
Status Display
 terminals,
printers, dial-
up modems
                        DEP network,
                       State webserver
                        and Internet
                                  C-16

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       Central System:
       Status Display

   How the System Helps
    Provide Timely Data
        to the Public
» Reliability - greater than 99.999%
  uptime since 1991
> One minute polling cycle, while not
  essential, does help
   How the System Helps
    Provide Timely Data
        to the Public
• Continuous data validation - plus
  ability to "filter" data
• Separate calibration files and
  remote calibration capability
   How the System Helps
    Provide Timely Data
        to the Public
» Operating systems allow scripting,
  unattended file transfer, e-mail, etc.
» Custom report generator
• Report scheduling
* Dial-in capability
 Public Outreach Activities
• AQI reports and forecasts, all
  pollutants, twice daily
• Toll-free recordings updated twice
  daily
• Touch-screen kiosks
 Public Outreach Activities
» 24-hour-a-day web page and CIS
  updates
» Ozone mapping starting in 1996
* E-mail notification on unhealthy
  days
                                   C-17

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    Touch Screen Kiosks

• Forecasts and current data on all
  pollutants
• Multimedia information on air
  pollution, health effects, etc.

• Historical air quality data
• Interactive game
• Used in designing web page
 Air Quality Data on the Web

  • Target audience: general public

  • Provide current forecasts and air
    quality data for all pollutants
  • Year-to-date ozones summaries

  • Historical ozone data
Air Quality Data on the Web

• Explanatory information on the
   AQI, weather and air pollution,
   trends, standards, health effects,
   toxics, Ozone Action Days and
   more
Web Content: Current/Forecast
                                                                      bi^i«iud»ei«nbfi>e   £
                                                          rc;nM!uHMttac*op°iBn*»*itUFi(lKid*ei 0«»d*r  ff
                                                          t[u*y«b«arep«lt
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   Ozone Mapping on TV
      Lessons Learned

• System must be automated to be
  sustainable

• Media coverage is the most difficult
  part

• Make your point - know your
  audience
      Lessons Learned

• Plan for new uses

• Accept that some bad data will get
  out

• Ozone is only part of the story
                                C-19

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   Making Ozone Maps
          Neil Wheeler
    Sonoma Technology, Inc.
          Overview
• The Map Generator software and its
  capabilities
• Obtaining the Map Generator
• Using the Map Generator
• Troubleshooting
    The Map Generator
          (MapGen)
  How it works
  • Read station data
  • Interpolation to grid
  • Contouring
  • Annotation
  * Animation
          'Gridding"
Interpolation/Extrapolation
• Inverse distance weighting
  • 1/RN
  • Maximum radius of influence
  « Temporally invariant
• Kriging
  • Variogram models and correlation
  • Spatially and temporally invariant
           MapGen
  What it Produces
   - Still-frame images BMP or GIF
   • Animations: BMP (internal) or GIF
     (external)
   • Gridded ASCII files
                                    C-20

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      Mapping Process
Annotate
             Animate
 | Save (bmp/glf)^> ,	J

->.	-J\
 Save (bmp/glf)  >    I
J	ZZZL-^ \^_J
                                Color Filled Contours
                                                                 [l     iGood
                                                                      [Moderate
                                                                       Unhealthy for
                                                                       sensitive groups
                                                                       Unhealthy
                                                                       {Very Unhealthy
        Requirements
• 133 MHz Pentium-class CPU
• 16 MB RAM
• 100 MB free space on hard disk
• Windows 95/98/NT
• SVGA with 24-bit color display
                                 Obtaining MapGen
                             • http:/envpro.ncsc.org/OMS
                               • "Documentation"
                               • "Register for and download
                                 MapGen"
     Obtaining MapGen
    Note instructions on access via ftp
    http:/envpro.ncsc.org/OMS/pub
     • readme.txt
     .mg980611.exe (11 MB)
     • Updates
                                    Using MapGen
                             • Getting Data
                               • Polling software OMS modules
                               • Data Collection Center
                               • AIRS (airs2oms)
                               • Other converters
                               • Peaks and 8-hour averages
                                  . "QC" Quality Control/Merge
                                   Processor
                                       C-21

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       Using MapGen
• Read data
• Select area
• Select variable
• Select options
• Annotation
• Plot/animate
  MapGen Demonstration
• file menu
• customize menu
• plot menu
• animate menu
• help menu
     Scripting MapGen
• Scripting language
• Sample scripts
• Scheduling
• Generic dates
      Troubleshooting
• MGS user guide
  • Help Menu
  • http://envpro.ncsc.org/OMS
• MCNC ticket system
  • http://envpro.ncsc.o>rg/products/
    ticket.html
  • Enter a new ticket
  • Review previously entered tickets
      Troubleshooting
  Ozone monitoring, mapping and
  public outreach: delivering real-
 , time ozone information to your
  community
   • EPA/625/R-99/007
   • September 1999
   » http://www.epa.gov/airprogm/oar/
    oaqps/airnow/cdmanual.pdf
      Troubleshooting
• EPA's WebBoard Conferences
   • http://ttnwww.rtpnc.epa.gov/ozmap/
    webboard/$webb.exe/~oms
                                     C-22

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  For further information
       about MapGen
• Steve Fine (MCNC)
  • (919)248-9255
  • fine@ncsc.org
• Neil Wheeler (Sonoma Technology,
  Inc.)
  • (707) 665-9900
  • neil@sonomatech.com
                                  C-23

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The EPA Ozone Handbook
        Janice Connery
      The EPA Ozone
    Handbook Covers:

• Ozone monitoring: System design,
  siting, operation

• Data collection and transfer:
  System development, operation,
  and maintenance
      The EPA Ozone
    Handbook Covers:

• Ozone mapping: How to create
  ozone maps

• Ozone outreach program: How to
  communicate ozone information to
  your community.
 User Input Obtained for:

  Outline development

  Case studies

  Pilot testing of draft handbook
     Requirements for
    Using the CD-ROM

• MAC- and PC-compatible

• CD-ROM drive

• Internet connection

• Internet browser
  (i.e., Netscape Navigator or
  Microsoft Internet Explorer)
                                 C-24

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        Web Address
• http://www.epa.gov/airnow
   • Download the handbook
        Web Address
  http://www.epa.gov/ttbnrmrl
   • Download the handbook
   • Order a print or CD-ROM
    copy of the handbook
            Seven
* EMPACT Program U.S. EPA
  (8722R) 401 M Street, SW
  Washington, DC 20460
* Phone: 202-564-6791
• Fax: 202-656-1966
  • Order a copy of the
   . handbook or CD-ROM
  Key Steps in Creating an
  Outreach Plan for .Ozone
+ Define outreach goals
• Identify target audience(s)
• Develop key points/ "messages"
• Identify outreach products
• Identify distribution avenues
     Successful Ozone
     Outreach Programs
• Getting ozone maps on TV
• Launching campaigns to
  encourage coverage media during
  ozone season
• Creating Web sites
     Successful Ozone
     Outreach Programs
• Working with schools
• Developing "ozone action day"
  programs
• Operating hotlines
                                   C-25

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    North Carolina's Air
    Awareness Program

        Lisa Grosshandler
     Key aspects of the
    North Carolina Air
    Awareness Program
  Coalitions
  Forecasting
  Education
         Coalitions
• Site coordinators
• Kick-off events
• End-of-season thank you
         Forecasting
• Color-coded forecast issued
• Forecasts are given by 3:00
• Ozone Action Days are called on
  predicted Orange and Red days
          Education
• "Ozone Zone" educational video
• Air Jeopardy!
• "Air Adventures" puppet show
• Air Avenger Superhero
• Bookstore activities
• Classroom activities
          Education
• Exhibit booth
• Contests
• Media Campaign
• Media Day
• Coalition site-coordinator training
                                  C-26

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 Challenges for the NCAA

• Quantifying the success of the
  program

• Keeping it fresh
                                C~27

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        Ozone Comes
        to Television!
          Greg Fishel
   Reasons for Showing
 Ozone Data on Television

• Previous involvement with Air
  Awareness Program
• More effective way to show public
  reality of air quality problems
• Promote public action to reduce
  ozone concentrations
   How We Get the Data

«• DAQ retrieves data and sends to
  EPA
• EPA sends data to
  Weather Central Inc.
«r We retrieve data from Weather
  Central via dial-up connection
 How We Display the Data

• Data is transferred to an SGI
  Octane for display in animation
  form
• Color table is created for displaying
  the five different categories of air
  quality
• Data is displayed as an animation
  with time steps of one hour
   Improvements Needed

  Need to reduce "observation to
  display" time (currently almost 3
  hours)
  Need to make sure that all sensors
  are polled
  Need for forecast data from air
  quality models
          Feedback

• Public genuinely interested in
  seeing a type of data they have not
  seen before
• Some concern about threshold
  level for displaying alerts
                                   C-28

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 Ozone Maps on Television


            Tim Dye
     Sonoma Technology, Inc.
         Petaluma, CA
      Tim@sonomatech.com
         (707)665-9900
                                                    Purpose:

                                          • Explain how ozone maps get on TV
                                          • How you can help
          Outline:

* Brief history of ozone maps on TV

• How did we get ozone maps on TV

• Response from Weather Service
  Providers
           Outline:

• Example video clips

• Case studies:

  • Sacramento, CA
  • Raleigh-Durham, NC
• How you can help
 History of the Ozone Map
       and Television

• 1995 Maryland Department of the
  Environment and the American
  'Lung Association

  • Local mapping in Baltimore-DC area
  • Sent image to WRC-TV
  • Very labor intensive
 History of the Ozone Map
       and Television

• 1996 New Jersey Department of
  Environmental Protection
  • Local mapping in New Jersey
  » Sent image to PBS News
                                   C-29

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 History of the Ozone Map
       and Television
• 1997 Northeast/Mid-Atlantic states
  (NESCAUM-MARAMA)
• Sacramento, CA
• Began working to get ozone maps
  on TV
 History of the Ozone Map
       and Television
• 1998 EPA in cooperation with
  states
  • 20 states
  • Approached TV stations and
    Weather Service Providers (WSPs)
  • Some limited TV coverage
 History of the Ozone Map
       and Television
• 1998 Sacramento, CA
   • Expanded mapping in Sacramento
    Metropolitan area
   • Approached local TV stations
   • Good TV coverage on one station
 History of the Ozone Map
       and Television
• 1999 EPA in cooperation
  with states
   • 30 states
   - Worked closely with WSPs
   • Improved TV coverage
  How Did We Get Ozone
         Maps on TV
  Weather Service Providers (WSPs)
  are companies that supply...
   • weather data,
   » images,
   • forecast
  ...to TV stations, newspapers,
  private industry, and the public
   Why Work with WSPs
 • TV stations want their own
  look and feel
 • WSPs have software/hardware
  for TV standards
 • TV Weathercasters are busy
 • WSPs provide reliable
  high-speed data delivery
                                    C-30

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  EPA Contacted Weather
      Service Providers
• 1998 National Association of
  Broadcasters Meeting
• 1998-1999 AMS Broadcaster's
  meetings
• Explained products (ozone
  maps and city-specific forecasts)
  EPA Contacted Weather
      Service Providers
• Five WSPs
  • AccuWeather
  • Kavouras
  • The Weather Channel
  • Weather Central
  • Weather Services International (WSI)
                                               How Did We Get Ozone
                                                      Maps on TV
                                             • Provided educational
                                               materials to WSPs
                                                • Several contact people were
                                                 available to answer questions
                                                * 12 page pamphlet describing all
                                                 aspect of the ozone map
        U S Environmental Protection Agency
          Air QU&flty.Data pesolptfpns
                                                               .•==>.~

                                                               • E3MSJ8WSJ5-I	
                                                                           •-
                                     C-31

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  Response From Weather
     Service Providers
«• Generally Favorable
• WSPs want to see the demand
  increase - helps their business
* Weather Central - most positive;
  picked up in 1998 & 1999
* The Weather Channel - posted
  ozone forecasts on web page
  Response From Weather
     Service Providers
• WSI - ingested data; sent to
  TV stations
* Kavouras - ingested data
• AccuWeather - waiting to
  hear from TV clients
  Response From Weather
      Service Providers
  Some issues are preventing wide
  spread distribution on TV
   - Not yet nation wide
   • Not a year-round product
   • Not as real-time as TV
    weathercasters desire
   * Unknown demand
 EXAMPLE VIDEO CLIPS
Case Studies Sacramento, Ca
  and Raleigh-Durham, NC
 4. Met with TV meteorologists
 • Educated meteorologists
 • Generated interest in the
   ozone maps
 • Encouraged local TV stations
   to contact WSPs
Case Studies Sacramento, Ca
  and Raleigh-Durham, NC
 • Continued to stay in touch
 • Results: ozone maps get more
   "air play" - dozens of times
                                   C-32

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     How Can You Help
• EPA has done most of its job
• WSPs have basically finished their
  job
• Now, it's up to state and local air
  quality staff
     How Can You Help

• Here's what's needed:
  1 Local/state staff contact TV stations
     • Explain that ozone maps are available
     • Encourage them to contact their WSP
     . Explain how ozone affects health
     • Explain what ozone maps show
     • Develop relationships with TV
      stations
     How Can You Help
  2 WSPs will see the demand
  3 Greater dissemination of ozone maps
                                     C-33

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 Ozone Action Days: The
  Baltimore / Washington
D.C. Metropolitan Region's
    ENDZONE Program
          Tad Aburn
       Program Manager
   Air Quality Planning Program
    Maryland Department of the
          Environment
 Ozone Action Days: The
  Baltimore / Washington
D.C. Metropolitan Region's
    ENDZONE Program
         Randy Mosier
           Planner
   Air Quality Planning Program
    Maryland Department of the
          Environment
 Background - ENDZONE's
    Integrated Approach

 • 1993 ~ Forecasting methodology
  tested
 * 1994 — Ozone Pollution Map
  piloted/Color-coded forecasting
  begins in Baltimore area
 • 1995 - Ozone Pollution Map airs,
  color-coded forecasting spreads to
  DC, ENDZONE Partners begins
 Background - ENDZONE's
    Integrated Approach

 • 1996 -- Ozone Action Days
  program starts
 • 1997 - Ozone Map spreads
  throughout the Northeast, "Code
  Red" press coverage explodes
 Background - ENDZONE's
    Integrated Approach

 • 1998 ~ Media campaign, kids
  program, Ozone Mapping extends
  throughout most of the nation
 4. 1999 - Ozone Action Days /
  ENDZONE partnership increases
  significantly, forecasting
  methodology continues to improve
              AtTION
               DAYS
OZONE POLLUTION MAP
                   OZONE FORECASTING
                                   C-34

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          ENDZONE
     Partners Objectives

 • Inform the public and businesses
   about air quality issues

 • Promote and advance behavioral
   changes that will improve air
   quality
          ENDZONE
     Partners Objectives

 • Increase the number of
   member/partners in both the
   ENDZONE Partners and the
   Ozone Action Days Program
          ENDZONE
     Partners Objectives

 • Coordinating concerted media
   campaigns in the
   Baltimore/Washington D.C.
   metropolitan region

 • Increasing public outreach

 • Improving ozone forecasting
   efforts
        PARTNERS
     OZ«HE flCTIOH DOTS
     $ 0 ... Y « a r -Sfcsrs F 9 r c j 3 * o » r Air
ENDZONE Partners/ Ozone
   Action Days Strategies

 • Focus on the four areas of
  voluntary behavior change that will
  contribute most to avoiding ozone
  episodes, at the least cost
ENDZONE Partners/ Ozone
   Action Days Strategies

   • light duty vehicles (including
    refueling)
   " non-industrial painting
   • lawn and garden equipment
   • consumer aerosol products
                                    C-35

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ENDZONE Partners/ Ozone
   Action Days Strategies

 • Continue to alert all segments of
  the population about the health
  risks of ground-level ozone

 • Increase partnership for both
  Ozone Action Days and ENDZONE

 • Work towards transitioning the
  program to an 8-hour standard for
  ground-level ozone
   Recruiting and Working
  with ENDZONE Partners

   Membership open to any individual
   or organization willing to help
   stimulate voluntary actions
   Recruiting for ENDZONE Partners
   done mainly by Board of Directors
  Recruiting and Working
 with ENDZONE Partners

• Recruiting for Ozone Action Days
  Partners performed by staff from
  Maryland Department of the
  Environment, Baltimore
  Metropolitan Council, Metropolitan
  Washington Council of
  Governments and Commuter
  Connections
                                    C-36

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  Recruiting and Working
 with ENDZONE Partners

• Membership Benefits

  • Members receive daily ozone
    forecasts either via fax or email, and
    notification when air quality levels
    exceed federal standards
  Recruiting and Working

 with ENDZONE Partners

  • Informational brochures describing
    the Ozone Action Days Program,
    Air Quality Forecast Guide, and
    health tips and pollution prevention
    activities are provided - flags,
    forecast display charts and other
    promotional materials are also
    distributed to increase awareness
  Recruiting and Working
 with ENDZONE Partners

   • Staff work individually with each
    member providing support for
    developing and maintaining an
    Ozone Action Days program
     Ozone Forecasting
        and Outreach

• Ozone Forecasting began in
  Baltimore during 1994 -expanded
  to Washington in 1995

• Dissemination of the color-coded
  ozone forecasts is the most under-
  appreciated element of MDE's and
  ENDZONE's integrated approach
     Ozone Forecasting
        and Outreach

• "Code Red" air quality has become
  a message that is understood
  across the Baltimore / Washington
  media market
     Ozone Forecasting
        and Outreach

• Has generated more media
  coverage than all other outreach
  efforts combined

• Results in routine daily media
  coverage of ozone air quality
                                     C-37

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     Ozone Forecasting
        and Outreach

• Often results in the message being
  heard repeatedly throughout the
  day on radio and TV stations

• Has driven explosive coverage
  during severe ozone events
     Ozone Forecasting
        and Outreach

• Forecast determined by
  meteorologists from Maryland
  Department of the Environment,
  University of Maryland, Virginia
  Department of Environmental
  Quality and the Washington
  Council of Governments
     Ozone Forecasting
        and Outreach

• Regression models and scientific
  expertise used to determine
  forecast
• Forecast set to color codes to
  indicate different levels of severity
     Ozone Forecasting
        and Outreach

• Faxed to local media and
  businesses who disseminated the
  message to the public and
  employees
     Ozone Forecasting
        and Outreach

• Forecasts distributed to over 50
  media outlets - local television,
  radio stations, newspapers, state
  road signs and the National
  Weather Service
                                   C-38

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                                                Ozone Pollution
                                             Mapping in Maryland

                                          • Third piece of comprehensive
                                            effort in 1995

                                          • Software package developed for
                                            local television stations to show
                                            the formation and movement of
                                            ozone pollution
      Ozone Pollution
   Mapping in Maryland

• Originally conceptualized
  (and piloted) by WIDE and the
  American Lung Association of
  Maryland

• Collected data from monitors in
  Maryland, D.C., Virginia,
  Pennsylvania and Delaware
    Ozone Pollution
 Mapping in Maryland

Map aired on television stations in
Baltimore and Washington in 1995
- In 1996, New Jersey public
television began airing map
      Ozone Pollution
   Mapping in Maryland

• Daily viewed by 860,000 people in
  the metropolitan area
• Now part of EPA/AIRNOW Ozone
  Mapping effort
                                   C-39

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Successes in Our Outreach
   and Education Efforts

• Daily Forecasts have made "Code
  Red" air quality a common phrase
  and have people talking about air
  quality all the time.
Successes in Our Outreach
   and Education Efforts

• Ozone Action Days F'rogram grows
  steadily throughout the years

  • 1996-91 Partners
  • 1997-200 + Partners
  • 1998 - 260 + Partners
  • 1999 - 300 + Partners
 Successes in Our Outreach
   and Education Efforts

• ENDZONE Partnership paid
  membership increases as well

   • 1997 - 27 Partners
   • 1998 - 42 Partners
   « 1999 - 52 Partners
 Successes in Our Outreach

   and Education Efforts

• Survey results have shown

  • 7 out of 10 people across the region
    have heard the "Code Red" message
  • 90% of the public in the Baltimore
    and Washington region see air
    quality as a top environmental
    problem
 Successes in Our Outreach
    and Education Efforts

   • More than 40% believe that they can
    Individually make a difference
   • 25% reported taking voluntary
    actions to help reduce ground-level
    ozone during "Code Red" alerts
 Successes in Our Outreach
    and Education Efforts

• Less direct (but equally important)
  success

   • Several programs that originally
    generated significant public
    opposition are now on the ground
    and running smoothly
                                     C-40

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       Lessons Learned

• Start by getting state and local
  government agencies on board

• Develop a strong relationship with
  local media outlets

• Work closely with regulated
  industries who may be more
  willing to be seen participating
  in a positive environmental activity
      Lessons Learned

• Disseminate daily color coded
  forecasts to the media

  • It will end up being the cornerstone
    of your program
  • It's simple and inexpensive
       Lessons Learned

• Research businesses in your area
  to determine good candidates for
  an Ozone Action Days program
  (i.e. businesses with...)

  • large number of employees
  • work processes which could be
    episodically curbed
      Lessons Learned

  • staff who could potentially
    telecommute and carpool
  • dynamic staff
  Have plenty of informational
  material on hand during site visits

  Take advantage of and promote
  the AIRNOW Ozone Map

  Get a head start on summer
                                      C-4 1     &U.S. GOVERNMENT PRINTING OFFICE: 2000 S50-I01/2002S

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