OMB control No. 2090-0019 Expiration Date, 08/31/2009
POLLUTION PREVENTION INFORMATION CLEARINGHOUSE (PPIC)
U.S. Environmental Protection Agency www.epa.gov/ppic/ (Web Site)
EPA West (Mail code 7409-M) ppic@epa.gov (E-mail)
1200 Pennsylvania Ave. NW 202-566-0799 (Reference and Referral)
Washington, DC 20460-0001 202-564-8899 (Fax)
PREVENTION 742FO8OO1
PPIC CUSTOMER SATISFACTION SURVEY
Your response is important to us. We will use this information evaluate and improve PPIC services. Thank you!
1. How useful did you find the PPIC web site? (Please place a check in front of your choice)
_1 _2 _3 _4 _N/A (1= not useful 4 = very useful)
2. How useful was the information you received from the web site?
(Please place a check in front of your choice)
_1 _2 _3 _4 _N/A (1= not useful 4 = very useful)
3. How helpful did you find the PPIC reference and referral service?
(Please place a check in front of your choice)
_1 _2 _3 _4 _N/A (1 = not helpful 4 = very helpful)
4. How useful was the information you received from the PPIC reference and referral
service? (Please place a check in front of your choice)
_ 1 _2 _3 _4 _ N/A (1 = not useful 4 = very useful)
5. Which best describes you? (Please select one choice)
_ Other Federal Public Interest
_ State/Local/Tribal Academic
_ Industry Public
_ Consultant/Law International
_ Media _ Other
6. How frequently do you use the PPIC web site? (Please select one choice)
first time user
1-3 times/month
3+ times/month
N/A
7. How useful did you find the information in the document(s) ordered?
(Please place a check in front of your choice)
1 2 3 4 N/A (1 = not useful 4 = very useful)
8. Which PPIC service(s) did you use? (Please select all that apply)
PPIC Web Site
Reference and referral services (telephone, mail, e-mail)
Document order
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OMB control No. 2090-0019 Expiration Date, 08/31/2009
9. Please indicate the type of information you were seeking. (Please select all that apply)
Environmental Information
Health Information
' Laws, regulations, and other legal guidance
_ EPA publication (online version)
_ EPA publication (print version)
Other
10. If given the option, I prefer: (Please select one choice)
_ on line versions of EPA publications
_ to order print versions of EPA publications
_ CD-ROM versions
N/A
11. What would you change about the PPIC web site or PPIC services?
Public reporting burden for this collection of information is estimated to average 2 minutes per response, including the time for reviewing instructions, gathering information.
and completing and reviewing the collection of information. Send comments on the Agency's need for this information, the accuracy of the provided burden estimates, and
any suggestions for reducing the burden, including the use of automated collection techniques to the Director, Information Collections Division, Office of Environmental
Information United States Environmental Protection Agency (Mail Code 2822T), 1200 Pennsylvania Avenue, NW, Washington, D.C. 20460; and to the Office of Information
& Regulatory Affairs, Office of Management & Budget, 725 17th Street, NW, Washington, DC 20503, Attention: Desk Officer for EPA. Include the EPA ICR No. 1711.05, and
the OMB control No. 2090-0019, and Expiration Date, 08/31/2009, in any correspondence.
Fold here to mail.
Or Fax to 202-564-8899 (Fax)
Fold here to mail.
Y
UNITED STATES
ENVIRONMENTAL PROTECTION AGENCY
WASHINGTON DC 20460
OFFICIAL BUSINESS
PENALTY FOR PRIVATE USE, $300
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL
PERMIT NO. 11663
WASHINGTON DC
POSTAGE WILL BE PAID BY EPA
US ENVIRONMENTAL PROTECTION AGENCY
1200PENNSYLVANIAAVENW ~7^O
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