Montana Department of
ENVIRONMENTAL OUALETY
Mere Racicot, Governor
P.O. Box 200901 Helena, MTJi59620-0901 (406)444-2544 Website: www.deq.state.mt.us
September 25,2000
Karen V. Brown
Small Business Ombudsman
United States Environmental Protection Agency
40 f'M Street, S.W.
Washington DC 20460
Re: . Transmittal of 2000 National SBO/SB'A f Conference and Training Event Summary Report
U.S. EPA Headquarters borury
Mail code 3201
1200 Pennsylvania Avenue NW
rv,?'>ii F'O S
Dear Karen: \
, 4*
Enclosed is one copy of the 2000 National SBO/SBAP Conference and Training Event Summary Report as
specified in Task 11 of our conference proposal. The report provides a brief summary- of the activities
occurring prior to, during, and after the conference in Mtssoula, Montana from June 20 through 22 of this
year. I am also sending a copy to Kathy Rameriz, Host of the 2001 conference in Austin, Texas, for her use
in preparing for that event. I have also transferred all my conference computer files to Kathy for her use.
I really enjoyed having the opportunity to plan and execute the 2000 Conference. It was a pleasure
working with you. Bob Rose, and the other members of the Planning Committee. As a representative of the
Montana Department of Environmental Quality, Earn gratified thai the conference was such a success and
that it was executed far below budget expectations. It was wonderful to introduce the strengths of oar state
to a national audience. I certainly appreciate your support and the kind letters you and Alex Cristofaro
wrote on my behalf.
As you know. I am leaving state government, as of September 29. t& work for CDM-Federal Programs here
in Helena. I hope that the new SBO for the Montana DEQ has the opportunity to build a working
relationship with you and to get involved in the national aspects of the 507 program. I think that those
networking and mentoring activities serve to strengthen the services we provide to our Montana small
Businesses.
Again, it was a pleasure working with you and Bob, and I wish you health and happiness in the future.
Sincerely,
KarenTTEkstrom
Small Business Ombudsman
Enclosure (1)
Cc (with enclosure):
Kathy Rameriz, Team Leader, Small Business and Local Government Asst.,
P.O. Box 13087, Austin, TX 78711-3087
Centralized Services Division - Enforcement Division Permitting A Compliance Divttjoii Planning, Prevention i Assistance Division Remediation Division
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Montana Department of
ENVIRONMENTAL QUALITY
200 0 National SBO/SBAP Conference-
Summary Report
Missoula, Montana, June 19-22, 2000
September 25, 2000
Preparedfor:
U.S. Environmental Protection Agency
Prepared by:
Small Business Ombudsman
Pollution Prevention Program
Montana Department of Environmental Quality
PO Box 200901
Helena, MT 59601
(800) 433-8773
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TABLE OF CONTENTS
Description
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
!0.0
11.0
12.0
13.0
Introduction
Work Plan
Project Responsibility
Planning Meeting
Facilities
Promotion - Conference Brochure. Tourism Package, and Web Site
Registration and Attendance
After Hours Events
Conference "Firsts"
Post-Conference Evaluations
Schedule
Budget
Recommendations
Pa^e
l
1
2
2
3
-i
j
4
4 .
4
5
7
8
8
Attachments
A
B
C
D
E
F
G
H
I
J
K
Details of Work Plan Tasks
Planning Meeting Agenda
Planning Survey and Post-Survey Ballot and Results
Final Conference Agenda .
Speaker Availability, Audio Visual Needs, and Assigned Planning Committee Member
Conference Brochure
List of Attendees with Personal Data. Registration Tracking Table, and Attendee
Newcomer and CAP Training
After Hours Events Ballots and Results
Conference Evaluation Summary
Speaker Evaluation Summary
Diskette of Conference Materials
List for
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1.0 Introduction
The Montana Department of Environmental Quality (DEQ); Prevention, Planning, and Assistance Division
(PPAD); Small Business Assistance Program (SBAP) planned, implemented, and completed all aspects of
support for a Small Business Ombudsmen/Small Business Assistance Program (SBO/SBAP) National
Conference and Training Event. The conference was held in Missoula, Montana and spanned two and one
half days (June 20 through 22, 2000). A day of specialized training was held prior to the conference on
June 19,2000.
The purpose of the conference was to educate and train participants and to serve as a.vehicle for
information exchange between attendees. State SBO/SBAPs are required under Section 507 of the Clean
Air Act Amendments of 1990.
The results and benefits of the 2000 conference are as follows:
Education and Training. Provide updates on the latest regulatory information, SBO/SBAP activities,
outreach tools, and similar subjects. Share innovative ideas, programs, designs, marketing materials,
and success models. Explore problems and solutions with small business industry representatives
knowledgeable in their respective fields.
Information Sharing. Share methods that have proved successful in reaching and assisting small
businesses, which are available from SBO/SBAPs. Display SBO/SBAP's general and marketing
programs, including organizational structure, web pages, brochures, newsletters, and other materials.
Obtain industry's input on SBO/SBAPs.
Networking. Meet with other SBO/SBAP and EPA participants, discover resources, and become
familiar with each other's programs.
The conference was very successful and was very well attended: Attendees commented favorably on all
aspects of the event (web site, surveys, location, hotel, agenda, handouts, after hours activities, online
registration, padfolio, and lunch choices. This Summary Report provides a synopsis of the activities prior
to, during, and after the event.
2.0 Work Plan
The Host developed thirteen tasks for successfully planning and conducting the SBAP/SBO 2000 National
Conference:
Task 1 - Prepare Draft Planning Package
Task 2 - Finalize Planning Package
Task 3 - Secure Conference Facilities
Task 4 - Speakers
Task 5 - Develop an Information and Registration Package
Task 6 - Pre-conference Announcements
Task 7 - Confirmation
Task 8 - Conference Logistical Support
Task 9 - Handouts and Conference Materials
Task 10 - Conference Evaluation Information
Task 11 - Summary Report
Task 12 - Conference Information Transfer
Task 13 - Undefined Tasks
2000 National SBO/SBAP Conference Summary Report
Pagel
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Details of these work plan tasks were provided in the grant application and are also provided in this report
as Attachment A.
3.0 Project Responsibilities
Karen Ekstrom. Small Business Ombudsman for the MT DEQ, served as the Project Dkector/Project
Manager for the conference. Her duties included overall responsibility of tasks and activities associated
with the 2000 SBO/SBAP National Conference, including facilities contracting, organization and
supervision of staff activities, collaboration of planning with the Planning Committee, facilities planning,
speaker procurement, agenda planning, and preparation and tracking of project budgets and schedules.
Additional support was provided, as needed, by administrative staff and on-site temporary hires. The Host
had intended to hire a conference planner for the event, but none were available.
The Conference Planning Committee provided support in the confirmation of the agenda and other
conference details. They also were responsible for identifying and securing the majority of the speakers
and moderators.
4.0 Planning Meeting
As specified in the grant application, an on-site planning meeting was held in Missoula on November 5 and
6, 1999, at the Holiday Inn Parkside. Thirteen members of the planning committee attended the meeting:
Karen Ekstrom
/
Karen Brown
Bob Rose
Pam Christensen
Elsa Bishop
Pam Annarummo
Maria Rivera
Olivia Achuko
Anita Dorsey-Word
Amelia Gooding
Somnath Dasgupta
StephanieJBemkopf
Marcia Manley
Planning Committee Chairperson
EPA SBO
EPA Deputy SBO
Steering Committee Chairperson
Former Conference Representative
Region 1 Representative
Region 2 Representative
Region 3 Representative
Region 4 Representative
Region 5 Representative
Region 6 Representative
Region 8 Representative
Region 9 Representative
Planning committee representatives from Region 7 (Tamra Shae-Oatman) and Region 10 (Alex Viteri)
resigned prior to the meeting and no replacement was named. EPA representative, Deb Elmore, was unable
to attend, as was Vice-Chair of the Steering Committee, Rudy Cartier.
Using the agenda established by the Host (Attachment B), the planning committee accomplished the
following:
Toured and inspected the hotel facility and met the key hotel staff.
Toured the downtown location.
Approved the conference schedule and agenda prepared by the Host.
Volunteered for speaker and moderator assignments to make sure that these roles were filled for
the sessions planned on the agenda.
* Developed a list of conference milestones (speaker identification, brochure mailing, and web site
activation deadlines).
Planned for monthly telephone conference calls to ensure that planning was proceeding on
schedule.
2000 National SBO/SBAP Conference Summary Report
Page 2
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A draft conference agenda was prepared by the Host prior to the meeting, and the sessions were chosen
based on the rankings from a preconference survey of over 100 potential attendees and a post-survey vote
by the people who responded to the survey (Attachment C).
The draft agenda was approved and finalized by the committee during the meeting (Attachment D). It
included 3 General Sessions, 39 Breakout Sessions, and 4 pre-conference Training Sessions. The task of
finding speakers and moderators for each of the sessions was distributed among the planning committee
members depending upon their interests. Speaker availability and audiovisual needs were tracked by the
Host throughout the planning stage and during the conference (Attachment E).
5.0 Facilities
The 2000 SBO/SBAP National Conference was held at the Holiday Inn - Parkside in Missoula, Montana.
The preconference planning meeting was also conducted at the hotel. The hotel is located in downtown
Missoula, Montana, with a free shuttle service from the airport. The hotel has 200 sleeping rooms and
conference space for over SOO. The conference activities were held in meeting rooms that opened onto a
central atrium.
Conference meeting rooms were separated by airwalls that could be closed to form four individual rooms
with seating capacity (class room style) of approximately 80 people per room. This configuration was used
for Breakout sessions. General Sessions were held in a room comprised of two (Thursday) or three
(Tuesday and Wednesday) of the smaller rooms. This flexibility allowed the Host to tailor the room size to
fit the crowd. The flexibility was enhanced by not having to dedicate a large seating area to banquet
seating, because sit-down lunches were not included in the agenda. The preconference reception and all
breaks were held in the atrium. The atrium also contained a restaurant. The majority planning for the
conference was performed at the offices of the DEQ in Helena, Montana.
Without a conference registration fee (not allowed by EPA) or a corporate sponsor, it would not have been
possible to offer sit down lunches at the conference. Neither EPA .nor the State of Montana allows the
purchase of food with grant money. Previous Hosts have skirted this issue by having the hotel provide the
food at no cost, presumably in exchange for the business the conference brings in. This works if using an
older, less popular hotel in a less desirable location and/or in the offseason. However, in the high season in
Montana, hotels are generally booked to capacity with tourists who are paying the rack rate for rooms, not
the government rate. There is no incentive for a quality hotel to provide free food. Given this situation
and the comments obtained during pre conference surveys reflecting a low interest in sit down lunches, the
Host elected to have the conference in a quality hotel in an extremely people-friendly location.
i
6.0 Promotion - Brochure, Tourism Package, and Web Site
A trifold, three-color conference brochure (Attachment F) was prepared by the Host and distributed to
approximately 550 individuals included on various mailing lists provided by EPA. Those individuals
included SBO and SBAP representatives from the United States and its territories, industry and trade group
representatives, SBDCs, and former conference attendees. The mailing lists have been provided to the
2001 Conference Host.
In addition to the brochure, a tourism package was prepared by the Governor's Office and sent to the
smaller SBO/SBAP and EPA mailing list (approximately 200 individuals). The tourism package included a
letter of welcome from the Governor and various maps and travel brochures.
Finally, a conference web site was designed and put online in March 2000. The web site included
information on the purpose of the conference, the agenda, speakers, accommodations, and travel. It
contained links to Montana tourism, hotels, Delta airlines, and weather. The web page also had a
2000 National S BO/SB A P Conference Summary Report Page 3
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comments page and an online registration page. Information on the web site was updated weekly. The
address for the web site was provided in the brochure and in numerous bulk email messages sent to
prospective conference goers prior to the conference.
7.0 Registration and Attendance
Potential attendees were encouraged to use the online registration page on the web site. This allowed for
the electronic transfer of their information and eliminated errors in spelling of names and transcription of
email addresses. The electronically captured data were used to compile a master list of attendees for
posting on the EPA web site after the conference.
A total of 210 people pre-registered for the 2000 SBO/SBAP National Conference. AH but three of those
people registered using the online registration page on the web site. Of the 210,191 people showed up and
collected their badges. Nine registrants were "no shows". Ten others canceled prior to the conference for
various reasons (new baby, health problems, auto accident, quit, lack of travel money, etc.).
Conference attendees came from 44 states plus Puerto Rico, the Virgin Islands, and the District of
Columbia. States that were not represented were: Alabama, Alaska, Connecticut, Maine, North Dakota,
and Tennessee. The list of conference attendees was posted on the EPA web site and is included as
Attachment G, along with the table used to track conference registration and the registration lists for the
CAP and Newcomer Training sessions.
8.0 After Hours Events
The online registration form included a box to check if the registrant was interested in after hours events.
The Host emailed a ballot to those who indicated an interest. The ballot included eight potential choices for
after hours events (Attachment H):
Whitewater rafting in Alberton Gorge,
Indian Heritage and Wildlife Tour,
Environmental tour of Anaconda and Butte (including the nationally acclaimed Jack Nicklous-
designed golf course remediation of a former mine site),
No-host bar reception at the hotel,
Evening float through Hellgate canyon to hotel,
Cowboy cookout and entertainment,
Afternoon float of the Blackfoot River, and
Visit to the resort town of Bigfork (with or -without attendance at the Bigfork Summer Playhouse.
Respondents were asked to vote for any activities that they believed they would attend, if offered. After the
votes were tallied, the only events with enough interest (at least 20 people) were the evening raft trip, the
no-host bar reception, and the cowboy cookout (Attachment H). Approximate attendance at these events
when they were offered at the conference was: no-host bar reception, 120 people; evening raft trip, 45
people; and cowboy cookout, 100 people.
9.0 SBO/SBAP Conference "Firsts"
The 2000 SBO/SBAP National Conference in Missoula, Montana included a number of things that had not
been done at previous conferences:
We had a website and online registration. The site was a great success and allowed us to post a wide
variety of information that vvouid have been prohibitively expensive to mail and would have become
2000 National SBO/SBAP Conference Summary Report Page 4
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outdated before the event This information included: conference schedule, list of speakers, hotel
information and links, airline information and links, tourist information on Missoula and Montana and.
links, weather, training opportunities, and comments. Over 98 percent of the conference attendees
registered online. People really liked the links to hotels and tourist information.
We used the Governor's Tourism Office to send invitations and tourism materials to prospective
conference attendees on various mailing lists.
We shared our meeting space with another group, in the hopes of encouraging communication and
building links. That group was P2RX, who met in adjoining conference space. They attended a
number of our sessions and provided speakers for several sessions.
In the spirit of Pollution Prevention, we did away with the ubiquitous three-ring binder. As in Tampa,
the proceedings of this conference are available online on the OAQPS website and the access
information was provided in the handouts. In place of the binder, we provided a padfolio for note
taking. It was made of 40% post-consumer recycled rubber, from truck inner tubes.
We eliminated organized lunches. Because of the presence of a hotel dining room and the proximity of
. the site to the river and numerous local restaurants, people were able to make their own choices for
lunch. This included an event at the park next door called "Out to Lunch" where local restaurants sell
a variety of food from restaurant stands. Conference goers were able to sit on the grass, listen to a
band, network, and watch the river.
In order to keep session moving on schedule, we used a chuck wagon triangle that was rung at the start
and end of each session. It was very effective in ending sessions that were running over their aliened
time slot and in gathering up people who had wandered away from the conference.
10.0 Post-Conference Evaluations
Post-conference evaluations were filled out and returned by approximately 37 percent of the attendees. The
evaluations indicated that people were very pleased with the conference. The majority of respondents liked
everything we questioned them about. We did get some valuable suggestions for improvement, which are
included in the complete summary of the evaluations (Attachment I). Our recommendations for future
conference Hosts, based on these suggestions and our experience, are included in Section 13,
Recommendations.
Web site. The overwhelming majority the respondents were extremely pleased with the web site
(excellent, 88% and good, 12%). People were very pleased with the convenience it offered. No one
had anything negative to say about it.
Online registration. The overwhelming majority the respondents were also extremely pleased with
the online registration (excellent, 90% and great, 10%). Convenience was the most common comment.
Lunch Choices. The majority of the respondents were very pleased with the lunch choices (excellent,
69%; good, 26%; fair, 2%; and poor, 2%). People generally liked having the opportunity to choose
and the Missoula area offered a large variety of choices.
Hotel. The majority of people were pleased with the hotel (excellent, 26%; good, 60%; fair, 12%; and
poor, 1%). There were numerous complaints about the lack of hot water in the morning and the air
conditioning (too coJd) in the meeting rooms. However, people also thought that the hotel staff was
very friendly and courteous.
2000 National SBO/SBAP Conference Summary Report Page 5
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Downtown Location. The downtown location proved to be very popular (excellent*, 3%; excellent,
74%; good, 20%; and fair, 3%. People were VERY happy about being able to walk to a variety of
after hours entertainment, including: restaurants, shopping, bars, a riverwalk, and various hiking
opportunities. These opportunities were extremely limited in the previous conference location.
Padfolio. The padfolio was a popular alternative to a conference notebook for the majority of
respondents (excellent*, 2%; excellent, 68%; good, 21%; fair, 5%; poor, 3%). There were many
comments appreciative of the recycled aspect of the padfolio. Those who did not like the padfolio
were generally unhappy by the feel or smell of the rubber.
Agenda. The majority of the respondents were very happy with the agenda for the conference
(excellent-)-, 2%; excellent, 59%; good, 33%; fair, 6%). There were some comments about wanting
fewer sessions and starting later. However, the number of sessions was based on the results of the pre-
conference polling. Also, the starting time is governed by the number of conference hours required by
Ju*A*
Handouts. The majority of respondents were happy with the handouts (excellent, 33%; good, 61%;
and fair, 6%). People were glad to have access to the materials on the Internet and enjoyed the guides
on restaurants, shopping, nightlife, etc. that were included in the packet.
Montana. Montana received high praise as a conference location from the majority of the conference
respondents (excellent*, 7%; excellent. 71%; and good, 12%). Although there were a couple of
comments on the difficulty of getting to Montana, the majority of comments extolled the beauty and
recreation opportunities. Many people took advantage of being in Montana and extended their travel
to include a vacation, by themselves or with family. One couple even got married.
Pre-Conference Survey. Most people were very happy with the use of the pre-conference survey
(excellent, 50%; good, 48%; fair, 2%). This survey was used to determine interest in specific topics
and to choose which would be selected for breakout or general sessions.
After Hours Events. Roughly 90 people attended the after hours events and the majority were happy
with them (excellent, 60%; good, 34%; fair, 4%; and poor, 2%). The events were chosen through a
survey that was emailed to every registrant who expressed an interest in after hours events. The
original list of six events was narrowed down to two, based on the responses. <
The conference had 58 speakers in both general and breakout sessions, with four Breakout Sessions
running concurrently. Attendance was counted at approximately 60 percent of the sessions and ranged
from 8 to 40 people at the breakout sessions and from 89 to 160 people at the General Sessions. For both
types of sessions, the lowest attendance was on the last day. Speaker evaluations were scored and tabulated
to find the most popular speakers and topics. The complete list of speaker scores is provided as Attachment
J.
The top 10 ranking of speakers (including the positions that tied) are:
Rank Speaker
1 Paul Rossi, ITW
2 Pam Christenson, WI-SBA
3 J. Chisolm, FL DEM
4 Charlie Kennedy, MNSBO
5 Christenson, Rose, Cartier
6 Gary Dawson, DL drycleaner
6 Joe Antonio, RI DEM
7 Elsa Bishop, SBO, FL DEP
8 Mark Shanahan, OH SBO
9 Janet Neff, KS SBO
Topic
HVLP Sprayers - What's Available?
Improving the Visibility and Understanding of our Programs
Liability and Technical Assistance
Financial Help for Small Business Programs
Newcomers Orientation
Carbon Dioxide Technology in Dry Cleaning
Auto Body Shop certification-P2 Training New Employees
General Permits
Influencing Nat. & State Legislation/Rulemaking
SBAP/SBDC Partnerships-Success Stories and How Tos
2000 National SBO/SBAP Conference Summary Report
Page 6
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9 Patrick Hoermann, King Co, WA
9 Edythe McKinney, NC SBO
10 Erin Hart, The Nixon Group
!0 Dan Mickey, IWRC
Financial Help for Small Business Programs
The P2 Multi-Media Approach.
Planning a Successful Workshop
Estimating Emissions
The most common negative complaint involved EPA's use of a single person to present sessions on a
variety of topics that are important to the 507 programs. The speaker had been put in the uncomfortable
position of being touted as the "expert", when in fact she had had little exposure to the topics. She was
obviously in over her head, and people felt that this reflected poorly on EPA's commitment to the 507
programs.
11.0 Schedule
The schedule for the planning, implementation, and evaluation of the 2000 SBO/SBAP National
Conference ran from August 1999 to September 2000. The grant was extended for a 90-day period to
November 30,2000, to allow the final budget information to be processed. However, the final report was
completed and submitted to EPA in September. The schedule for the 13 completed tasks included in the
work plan is presented below.
Task Descriotion
Task I - Draft Planning Package
Task 2 - Final Planning Package
Task 3 - Conference Facilities
Booked /Guaranteed
Task 4-Speakers
Identified
Secured
Task 5 - Information and Registration Package
Draft/ final
Task 6 - Pre-conference Announcements
Initial
Follow-up Email reminders
Task 7 - Registration Confirmation
Task 8 - Conference Logistical Support
Daily at conference
Task 9 - Handouts and Conference Materials
Initial Drafts
Revisions
Speakers Final Call
Final Package
Task 10 - Conference Evaluation Information
Data Collection
Task 11 - Summary Report
Data Collection
Final Report
Deadline
August 1999
September 1999
May 1999/Jufy 1999
October 1999/
March 2000
Sept. 1999/March 2000
Junel999
Monthly thereafter
Within 5 days ofreg.
June 2000
Dec. I, 1999
March 1, 2000
May I, 2000
May 15, 2000
June 2000
June 2000
September 2000
2000 National SBO/SBAP Conference Summary Report
Page 7
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Task 12 -Conference Information Transfer
Final Report September 2000
Task 13 - Undefined Tasks
Ongoing June 1999 to Sept 2000
12.0 Budget
The total budget for this project was $71,000. This is $9,000 lower than the proposed budget for the 1999
SBO/SBAP National Conference in Tampa, Florida. The conference budget did not include costs for meals,
because the State of Montana does not allow the use of grant money for the purchase of food or drink.
As of July 1,2000, all expenditures to be charged to the grant had been made, however, at the date of this
report there may still be a few outstanding charges yet to clear the system. These are expected to be less
than $3,000. Actual expenditures (approximately S38K) were significantly less (46%) than budgeted,
primarily in the categories of Personnel and Contractual. A plan to have a mobile paint spray
demonstration was shelved early in the process, saving approximately $8,000 in contractor expenses.
Additionally, the Conference Host was unable to hire a professional conference planner and took on those
duties ($4,500) at no cost to the budget.
13.0 Recommendations
Hosting the 2000 National SBO/SBAP Conference was a major learning event, and the Montana SBAP has
a number of recommendations to offer the EPA and subsequent conference Hosts. These recommendations
are based on the conference planning and execution and on the results of the post-conference evaluations
(Section 10.0).
Hotel Selection. Hotel selections need to be made very early, preferably soon after the Host city is
confirmed. Emphasis should be placed on finding a hotel that allows the meeting rooms to be in one
location, rather than in separate wings or floors. Aiso, the conference needs to be in a location thai
allows people to safely walk to entertainment, dining, etc. Being on government per diem, very few of
the conference attendees have rental cars, and a hotel in a walker-hostile location is a detriment.
Conference Planner. If the future Host wants to have a professional conference planner handle the
details of the conference, a planner should be hired well in advance of the event. The Montana Host
was unable to find a planner as early as nine months before the event.
Pre-Conference Planning Surveys. Pre-conference planning surveys are useful tools for setting the
conference agenda. They should be implemented prior to the planning meeting and the results should
be available at the meeting. The Host should have a draft agenda prepared for modification at the
planning meeting, to make the most of the participant's time. The multimedia sessions were very
popular in the planning surveys.
Planning Committee. The Planning Committee should be used to approve the agenda, provide a
sounding board for ideas, and obtain speakers and moderators for the planned agenda. Using the
Planning Committee to plan the individual details of the conference is extremely time consuming.
Room Size. The room sizes for breakout sessions can be smaller than what might be expected, based
on the number of attendees. Many of the attendees will be speakers who do not participate in the
sessions or who arrive after the first day. Many people also leave early, and some appear to skip a
large number of sessions to do extracurricular activities. Adequate seating can be calculated by
2000 National SBO/SBA P Conference Summary Report Page 8
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dividing the total attendance by the number of breakout sessions and multiplying the result by 70 to 80
percent. Attendance drops off significantly on the last day of the conference.
Web Site. The use of a conference web site should be continued, as it was an overwhelming success.
Based on conference input, the next site might include information about the "dress code", as that
seemed to worry a number of people.
Online Registration. The use of online registration should be continued, as it was very popular and
greatly simplified the Host's data input responsibilities. It is important to follow-up each registration
with a confirmation and to make it clear to registrants that if they do NOT receive confirmation, they
need to reregister or call the Host. In 2000, the Host's registration page had a box to check for interest
in CAP training and the Host forwarded the information for people who checked that box to the CAP
training providers at the end of each week.
Pre-Conference Training. With the exception of the CAP Training and Newcomer session,
attendance at the preconference training events was less than half of that indicated on the registration
forms. The sessions, Audit Training and CCAR training, were both suggested by the presenters,
rather than the preconference survey. They were added after a planned Mediation session was
canceled because a presenter could not be found. If the future, it would be better to not have training
sessions, UNLESS there is a strong preference for a particular session in the planning survey results.
It is possible that the people who preregistered for these sessions and didn't attend were taking
advantage of cheaper airfare on early arrivals and justifying their per diem by signing up for Monday
training events. If multiple training events are offered in the future, the pre registration numbers
should be scrutinized to determine if the training should be canceled.
Air Conditioning. The Host should pay particular attention to the air conditioning in the rooms.
Although it will NEVER be possible to please everybody, a good number of people appearto be
sensitive to the cold.
EPA Speakers. EPA should not send one speaker to discuss a number of topics. If the 507 programs
are important to EPA, the speakers sent should be experts in their topic. The attendees are prepared to
ask detailed and pointed questions and need more than a little information on a wide variety of topics.
Speaker/Topic Coordination. The Planning Committee member assigned to a given topic should
make sure that the speaker does indeed provide a speech that closely adheres to the advertised topic.
Speakers who give presentations that are significantly different than what is advertised annoy and
frustrate the audience. Additionally the committee members should also ensure that their speakers and
moderators are aware of the type of session and time allowed.
Email Record. The Host should try to do as much communication possible via email and should keep
a running file of all emails received relating to the conference. The Montana Host dealt with up to 75
Emails a day during the conference planning and the email file was invaluable in resolving disputes
over what was expected.
Three-Ring Binder. The majority of people seemed to agree that doing away with the three-ring
binder and replacing it with a padfolio was a useful change. People do not like to tote home a binder.
Pollution Prevention. Montana tried to incorporate P2 in sessions, conference planning, sharing of
space with P2RX, and selection of the padfolio handout. These efforts seemed to be appreciated by the
majority, as most of us are incorporating P2 into our outreach.
Badges. A common complaint was that the names on the badges were too small. The badges were 3 x
4 inches and the conference info occupied the top half, while the attendees info occupied the bottom
haif. People indicated that they would like to see the attendee's name be at least 0.5 to 1 inch high.
2000 National SBO/SBA P Conference Summary Report Page 9
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Maps of Things to Do in the Area. The Host procured a series of maps on Shopping, Restaurants,
Cultural Activities, and Nightlife in the area which were included in the conference handouts. People
were very appreciative of having this information.
Dinner Partner Service. Several people suggested having a sign up board so that people who were
interested in getting together for dinner or other after hours activities could find people with similar
desires.
Computer Room. Only one person commented about the lack of a Computer Room at this year's
conference, and they just wanted to check email.
Audiovisual Needs. Find out early what audiovisual needs people have and hire a person to be onsite
for the entire conference to solve problems associated with the different formatting of different
people's disks. Limit the number of programs that you will support (e.g. PowerPoint). Plan on having
a compute projector, overhead projector, podium and lape! microphone, laser pointer, and phone line in
each meeting room. No one at the 2000 conference needed a slide projector. A VCR was needed in a
few sessions and could be moved as needed.
Technical Sessions. Technical sessions are very popular and should represent a higher proportion of
the sessions offered. People want hands on information. More of this type of information was planned
for the 2000 conference, but problems developed with the speakers.
There were a number of comments that were not easily resolved, due to conflicts with the needs of other
attendees or with the grant. For example:
Some people wanted longer sessions or repeated sessions, but this would require reducing the number
of sessions and that would make other people unhappy.
ซ Some people wanted the conference day to start later or end earlier, however, the grant specifies a
minimum number of hours that must be included in the conference.
Some people wanted paper handouts of the presentations to take notes, while others appreciated the
fact that they didn't have to lug home those materials.
It is likely that these issues will never be resolved and the goal should be to please the majority.
2000 National SBO/SBAP Conference Summary Report
Page JO
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ATTACHMENT A
Details of Work Plan Tasks
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ATTACHMENT A
DETAILS OF WORK PLAN TASKS
The Montana DEQ has developed the following thirteen (13) tasks for successfully planning and conducting the
SBAP/SBO 2000 National Conference:
Task 1 - Prepare Draft Planning Package. Draft a pre-conference planning package based on input from the Ad
Hoc Multi-State Conference Oversight Planning Committee. This pre-conference package will include issues
relevant to the implementation of Section 507 State Programs. It will be mailed to all state and territorial
programs, along with a request for their input.
Task 2 - Finalize Planning Package. The Montana DEQ will evaluate and incorporate state and territorial
responses to the draft planning package. We will facilitate conference calls with the Ad Hoc Committee to
finalize the conference agenda and to discuss other issues that may arise during the year leading up to the event.
This task includes a site visit at the conference location in Missoula, Montana by members of the Ad Hoc
Committee (up to twelve state members and an unspecified number of EPA members).
Task 3 - Secure Conference Facilities. The Montana DEQ will secure the facilities, limited catering, and
equipment needed for the conference. The chosen facility has space for 200 participants and has secured 185
rooms for the 2000 conference. Previous conferences have averaged approximately 150 rooms per night. The
facility selected has the capacity for five concurrent breakout sessions, ample area for display of informational
materials and demonstration, security for valuables, and accompanying space for breaks and lunches.
Task 4 - Speakers. The Montana DEQ, in cooperation with the Ad Hoc Committee, will identify, invite, and
secure speakers for the conference. We intend to use speakers from industry, as well as speakers from
SBO/SBAPs, EPA, and other sources. We also do a call for speakers within the National SBO/SBAP.
Task 5 - Develop an Information and Registration Package. The Montana DEQ will develop an information
and registration package announcing the conference, in collaboration with the Ad Hoc Committee. We propose
to maintain an Internet website for this purpose. Using the website, information can be displayed and updated
regularly by the Montana DEQ and viewed and downloaded by prospective participants. The website has many
advantages over traditional mailings, specifically the website:
minimizes paper waste and conserves resources;
allows conference and area information to be updated, as needed;
provides substantially more information than could be included in a printed mailing;
allows errors to be corrected without a subsequent mailing;
allows pre-conference interest to be gauged by monitoring website traffic; and
allows for interactive polling of potential attendees conference preferences.
In addition to the website, a general mailing announcing the conference will also be made to all SBO/SBAPs,
Compliance Advisory Panel (CAP) leaders, affiliated EPA personnel, and other targeted individuals. The
mailing will include a package of tourist information prepared by Travel Montana, highlighting the attractions
of Missoula and Western Montana.
Task 6 - Pre-conference Announcements. Pre-conference announcements will be made via Email at various
times throughout the year leading up to the conference. The Emails will direct the addressee to visit the
Conference Website for the most up-to-date information on the conference, as it develops. This will allow
potentia! participants ample time to plan for anticipated travel costs and scheduling difficulties. Montana DEQ
believes this will also serve to build excitement about the conference.
Task 7 - Confirmation. The Montana DEQ will ensure that all participants receive a confirmatory Email upon
registration. The Email will outline their obligations (cancellation windows, etc.) and will guarantee their room
and place in their requested general and breakout sessions, meals, etc. A conference-planning contractor will
provide this service.
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Task 8 - Conference Logistical Support. Montana DEQ will arrange for conference registration and logistical
support, to include dissemination of information, emergency typing, copying, distribution of telephone
messages, etc. A conference-planning coordinator will provide this support.
Task 9 - Handouts and Conference Materials. Montana DEQ will coordinate the appropriate handouts and
assemble conference materials. Notebooks will contain the agenda, speaker's materials and handouts, and other
agenda-oriented program information. Participants will also be provided with name tags, name tents, and
conference evaluation forms. A conference-planning coordinator will assist the Montana DEQ in this task.
TaskT10^- Conference Evaluation Information. The Montana DEQ will provide a final list of participants,
completed evaluation forms, and an evaluation form summary to the Grantor.
Task 11 - Summary Report. The Montana DEQ will provide the Grantor and Ad Hoc Committee with a short
summary report on the conference (e.g. names and number of attendees, list of presentations, etc,) and the
evaluations completed by the attendees.
Task 12 - Conference Information Transfer. The Montana DEQ will provide the Grantor with a 3.5-inch, DOS-
formatted computer disk (in Microsoft Word) with all informational materials and a hard copy of ail other
supporting grantee-prepared data and documentation from the conference.
Task 13 - Undefined Tasks^The Montana DEQ will perform any other undefined tasks or duties that may be
needed to carry out a successful conference.
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ATTACHMENT B
Planning Meeting Agenda and Handouts
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ATTACHMENT B
Planning Meeting Agenda
November 5 and 6,2000
Holiday Inn-Parkside, Missoula, Montana
Friday - November 5
9:00-9:30 Welcome, Introduction, Review of Agenda
9:30-i0:30 Meet Hotel Conference Staff/Tour Hotel Meeting Rooms/Facilities
10:30:10:45 Break
10:45-12:00 Review and Discussion of Survey and Ballot Results and Highlights
12:00-1:00 Lunch (Hotel)
1:00-2:30 Walking Tour of Downtown Area (Weather Permitting)
2:30-5:00 Review and Modification of Draft Conference Schedule
Session Topics/ Types
Timing
Training and Work Groups
Meals and Breaks
After Hours Events
' Other
Saturday - November 6
9:00-10:30 Conference Schedule: Finalization
10:30-10:45 Break
10:45-12:00 Identification and Allocation of Responsibilities:
Assignment of People/Groups to Sessions for the Purpose of Securing
Speakers and Moderators, Identifying AV Needs, Etc.
ซ Allocation of Other Responsibilities
12:00-1:30 Lunch (Downtown)
1:30-4:00 Identification and Allocation of Responsibilities (continued):
Identification of Milestones for Next Seven Months
Tentative Scheduling of Conference Calls
Other
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ATTACHMENT C
Planning Survey and Post-Survey Ballot and Results
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SBO/SBAP 2000 Conference Survey
(or It's YOUR Conference - What Do You Want to Do?)
Respond to Karen Ekstrom, keksgom@mt.state.us. fax: 406-444-6836
Your volunteer Planning Committee is currently hard at work on the 2000 National SBO/SBAP Conference, which will
be held June 19 through 22, in Missoula, Montana. We want the conference to be as relevant and beneficial as possible
(as well as being fun). We know survey's are a pain, but it's the only way to get your input, and your input is VITAL!
If you don't respond, we will have to make all the conference decisions for you.
We want to know what sessions interest you, what training opportunities and extracurricular activities you'd like, and
what ideas you have for putting on a great conference. The easiest way to complete this survey is to answer the
questions on your computer. Take as much space as needed for each answer -just type away, save it, and email it back!
If you are completing this survey on a hard copy and faxing it, please attach additional pages for any questions that
require more space. Return the survey to Karen Ekstrom at the above address (fax or email) by October 1.
/. Now THAT Sounds Interesting!
The 2000 conference is on a Tuesday,- Wednesday, and (half day) Thursday. There will be CAP training and
(possibly) other optional training on Monday. The conference will include a keynote speech and a variety of general
and breakout sessions. We've come up with a draft list of session topics. Now is your chance to add additional topics
to the list and make comments. Next month, you'll receive a ballot with all the session ideas listed, so you can
vote on the ones that you want to see at the conference. We are using this survey to compile choices for people to
vote on. For the sake of organization, we've grouped the existing topics into "tracks" based on common themes. Make
any modifications or suggestions you'd like.
Track I: Regulatory Update and Guidance- What You Seed to Know
II2R
Upcoming Coatings Regulations
Upcoming Combustion Regulations
Urban Area Toxics Strategy
Suggestions and comments:
EPA's Revised Small Lab Guide
EPA's Auditing Resource Guide
General MACT Update
The General Duty Clause.
Track 2: Building Your Program - Tools, Tips, and Tricks
Increasing Your Program's Profile- Is Advertising the Answer?
Funding and Administering a Small Business Loan Program Includes Loan Success Stories
Financial Help for Small Business Programs fUpda;* prune Nat. Small Biz Financial Aid Working Group)
Starting and Administering a Sector Recognition Program (ex: CCAR)
ซ Web Sites - A Look at Some of the Best Support Sites for Small Businesses
The SBO/SBAP Web Pase - What are Other States Doing?
Outreach Materials for SBO/SBAPsA look at Successful Newsletters, Brochures, and Other Materials.
Using Trade Organizations to Spread the Word and Build Your Client Base.
Small Business Owners Panel
Suggestions and comments:
Track 3: Interfacing With Other Programs - P2, E2, Commerce, and Enforcement
P2 and the Printing Industry- Making Publications More User-Friendly and Less Wasteful.
I/sine Energy Efficiency (E2) Programs to Benefit Small Businesses
Economic Development and SBO/SBAPs - Helping Economic Development while Maintaining Env. Integrity
SBAP/SBDC Partnerships -Success Stories and "How To"s.
Working with Your Slate's Enforcement Program - How to Cooperate for the Benefit of Your Clients
EPA's New Small Business Enforcement Guidance
P2 Training for Permit Writers and Inspectors
Suggestions and comments:
Conference Planning Survey - Page 1
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Track 4: Improving Your Skills
* Plain English Writing.
* I&e SBO/SBAP as Mediator - Reaching Consensus in Disputes Where Voluntary Compliance is Needed.
Training Overview - Finding the Best Training Opportunities.
Site Visits - What to Look for and What to Avoid (Compliance and Health and Safety Issues).
* ffbw Much Will it Cost - Typical Costs for P2 and Compliance and How to Help Develop Site-Specific Costs
Preparing Effective Educational Workshops for Small Businesses
* Effective Lobbying - Pros and Cons.
ISO and EMS
EPA Grant Writing Tutorial
Suggestions and comments:
Track 5: 507 Programs - Administrative Issues and the $M Grant
The Future of the SBOs/SBAPs-Have We Lost Ground?
9 SteerimCommittee: A Definitive Role
Selecting the Compliance Advisory Panel (CAP) Members - Is There a Faster or Better Way?
* Liabilityand Technical Assistance-Can We be Held Liable by Our Clients?
Conflict Resolution between Small Business and YourAeencv- Can You Remain Neutral without Offending Either
Your Boss or Your Client?
Program Measurement Techniques
Overview of the SM Grant Projects.
Profiles and Status of Selected Grant Projects .
Compliance Assistance - Getting Credit Where Credit is Due.
Strategic Planning
Reporting and Recordkeeping
Suggestions and comments:
Track 6: Emerging Issues
The Mercury Project.
Redefining P2 Based on the Watershed Approach
Watershed vs. Industry Specific Outreach.
Shop Certification for A uto Body Shops - P2 Training for New Employees fblood metal levels)
Multi Media and Self A udits - State and Federal A udit Policies
New Source Review Permits and Options
Acid Rain Requirements - Not Just for Bie Business.
Suggestions and comments:
Track 7: Technical Assistance
Asphalt and Concrete
Sand. Gravel. & Construction
* Surface Coating
Suggestions and comments:
Fiberglass and Reinforced Plastics
HYLP sprayers in the Auto Body Industry
Emission Estimates
2. How About Test-Driving Some Shiny New Equipment?
In addition to the sessions listed above, we are exploring the option of having a hands-on training opportunity during the
conference. This training is different from the Working Sessions or Training Sessions offered in the conference
meeting rooms. It is a hands-on technical experience, rather than classroom training or problem solving.
One option we are exploring is the possibility of having the mobile display from the Iowa Waste Reduction Center on
site to let people experience the HVLP spray technology. The display would be set up in the parking lot and hands-on
demonstrations would take place throughout the day. Instead of going to an indoor session, you would sign up to
Conference Planning Survey - Page 2
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participate in a demo in the parking area. There would also be an indoor session that would address the HVLP
technology during the conference. We need to gauge interest, so please select the statement that best fits you
I'm very interested I'm somewhat interested I'm not interested
If you have another idea for hands-on training, please describe it here.
3. What's For Lunch?
Some previous conferences have had catered lunches, and some have not. Montana policy does not allow food to be
purchased with grant funds; so, if we arrange a lunch, we MUST charge a mandatory, non-refundable fee of $20
per lunch (just like the Air Toxics Meeting) to cover the cost of food, beverage, and service. The fee for catered or
box lunches has to be non-refundable because the provider needs advance notice and will charge us for the number
of lunches made, not lunches consumed.
We leave the question of lunch to the majority vote. Only one option will be offered per day, as it would be
iogtstically impossible to provide box lunches for some, catered lunch for others, and no lunch for the remainder on
the same day. Please choose the statements) that best represent your feelings on this subject. Catered lunches
would be an option on Tuesday and Wednesday. The other options ("on your own" or "box lunch") would be
available Monday through Thursday.
Note: The conference hotel in Missoula is located in an historic downtown area that has many places to eat,
including a cool summer event called "Out to Lunch" (Every Wednesdays selected restaurants sell their food
outdoors at a nearby performance park on the river. The park has a hand-carved carousel and is a 5-minute walk
from the hotel). The weather is likely to be beautiful, and going out for lunch will get you out of the hotel for some
fresh air and sunshine. Box lunches would also let people sit outdoors or go to their rooms
I'd like to have a catered lunch on Tuesday, Wednesday, or both days (underline as many as relevant) and
would be willing to pay a mandatory, non-refundable fee of $20 per day.
I'd like to have a box lunch on Monday, Tuesday, Wednesday, Thursday (underline as many as relevant).
I'd be willing to pay a mandatory, non-refundable fee of $8 to 10 per day.
I'd like to make my own choice for lunch (e.g. explore downtown Missoula, attend Out to Lunch in the park,
or do something else).
4. I Don't Know... What Do YOU Want To Do Tonight?
People have suggested that we organize an after hour's event during the conference. We'd love to, but we need your
input to make sure that we do something that interests as many people as possible. We'd like to get 50 to 100
people interested in an event. Please mark as many of the following statements as needed to express your
preferences - be truthful. The temperature should be in .the mid 70's and it stays light till roughly 10 or 10:30.
Remember, grant money cannot be used to finance these trips.
_I am interested in attending some sort of organized event one evening during the conference.
_1 would be likely to bring someone else with me (friend, spouse, family member, etc.).
Please mark which of the following you would prefer to attend (mark more, if you'd be interested in more, this just
assesses interest without obligation):
Fort Missoula Dinner Theater Event Charlie Russell's Montana is a musical outdoor drama, full of
action and pageantry, that captures the life of the Montana cowboy and Native American during the late
1880s. The show includes gunftghts, chorus line, Native American dances, campfire singing, and the use of
real horses and a covered wagon. Experience a piece of Montana, through the character of Charlie Russell,
as you enjoy an authentic pitchfork fondue (steaks cooked on a pitchfork) from 6:30 to 7:45pm, Lewis and
Clark pre-show starting at 7:30pm, and the play from 8:30 to 10:30pm." ($23, inc. transport).
Sunset Raft Trip (non-cancelable if bad weather). Raft trip on the adjacent Clark Fork River. About 2
hrs long + dinner. THIS IS NOT A WHITEWATER TRIP!
Conference Planning Survey - Page 3
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Scenic Drive. Board a bus and drive to one or more of Southwest Montana's scenic spots. Possible
choices are: Garnet Ghost Town (no dinner or "box" dinner), Lolo Hot Springs (hot pools, bar, etc.), etc.
The price for this would vary, but would be under S30.
SBAP/SBO Summer Picnic ~ What better way to let off steam after a day inside listening to speeches and
presentations than drinking beer, cooking out, and playing dumb adult games. If we charge an admission fee
(S10 to $15), we could have a catered picnic/pig roast type thing outside somewhere, wife beer, soda, food and
games. We could have a volleyball tournament, three-legged race, water balloon tosses, etc. These events are
corny, but fim. Plus, this is a good way for folks to get to know each other better.
Happy Hour at a Local Pub. How about a waik to a sports bar or brewpub that would be willing to
wheel and deal to host an event? We might be able to coerce a bar into doing something with us. Perhaps
hors d'oeurvres, reduced drink prices, entertainment like a pool tournament, dart tourney, pinball contest,
dance contest, stuff like that? Some thing to pull folks together after the long day of sessions and have fun!
I am not interested in any after hours, organized events. I plan to recreate on my own.
Please feel free to suggest an alternative event:
Please comment on lessons learned from previous after-hours events, so we learn from past mistakes/successes.
Would you like a reception with a no-host bar on Monday evening? Yes? No? Comments?
5. Should We Keep the Light on For You?
Please give us some idea of the likelihood that you will attend this conference:
Absolutely Possibly
_Very Likely __Not Likely (OK. Why not?)
6. It's Deja vu All Over Again....
Many people who commented on last year's event said that the conference survey form did not provide enough
space to adequately comment on conference-related items (hotel, trips, gifts, food, etc.). Here's your chance to get
those comments off your chest and influence the 2000 conference. Please share things you really liked and/or
disliked about previous SBO/SBAP conferences you attended. For things you disliked, please tell us what would
have made it better. Use as much space as needed (if faxing, attach a separate sheet, if necessary).
Liked and would like to see again:
Disliked and would dp differently:
Which conferenceฎ did you attend?
7. How About a Trip to Cyberspace?
We plan to get a Web site up and running on the conference. Please indicate which of the following apply to you:
_ I would use a web site _ I am not interested in a web site
If you would use a web site, what do you want on the site?
_MT travel links _ Suggestion box _ Hotel web site link
Conference registration Draft agenda Other (please list)..
Conference Planning Survey - Page 4
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8. Other Tech Stuff
Please give us some comments on the following technology-related items.
Do you prefer presentations using (underline one) overheads, slides, computer slides (ex: PowerPoint), or no
preference.
Any comments on the use of these technologies at previous conferences or hints for their future use?
Did you use the computer room at the 1999 conference? If not, why?
Do you have any comments on the setup, schedule, or other aspect of a computer room at the 2000 conference?
Do you think you will be bringing anything to display in the exhibit space?
9. Getting Personal....
Please provide us with the following information. No salesman will call!
Name: Organization:
Title: State:
THANKS!!! THANKS!!! THANKS!!! THANKS!!! THANKS!!! THANKS!!! THANKS!!!
Conference Planning Survey - Page 5
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Written Comments received on the Planning Survey. The numerical analysis of the comments is in an
accompanying table.
1. Now THAT Sounds Interesting!
Track 1: Regulatory Update and Guidance - What You Need to Know
New NESHAPs and how to target outreach
Keep MACT Update, Coating Regulations, 112R, Small Lab Guide. Delete the rest.
112(r) and genera] duty clause should be combined
Small Lab guide has been presented in the last-two conferences, do we need to address it again unless there is a
revision?
EPA's cumulative exposure study and how states are responding,
General NSR permits and Title-V deferred sources,
State auditing policies and use of EPA's 'voluntary disclosure' policy
Title Ill/Title V Interface
Ozone and PM Implementation
Small Business Assistance in Indian Country
* Title III and Title .V Integration - What does this mean for small businesses
Consolidated permitting - Does it work?
What's going on with these "new" Air Standards? New Ozone and PM 2.5 status, NOx SIP call status and updates
The auditing resource guide section -hopefully that session or another session discusses the changes that will have
been made to the Small Business Policy!
EPA's Cumulative Exposure Project
Would like to see something on the upcoming NESHAPs for reinforced plastics and boat manufacturers. Very
interested in air toxic issues, i.e., are regulatory permits really getting to^elping with air toxics. If not, where do
we need to go?
Add MACT Outreach + Impacts of Title III Risk Assessment on Small Biz already subject to control tech MACTs
All look good. I would also add composites and boat building MACT.
Track 2: Building Your Program - Tools, Tips, and Tricks
Emphasize Small Business Owners Panel over everything else. Use this panel to get the customer's perspective on
"Increasing Your Program's Profile" and "Outreach Materials". In other words, have the small business people
tell us why the brochures were/were not good and how to increase program profiles.
These items are better suited for 'newcomers orientation' session and/or addressed by having interested programs
use display booth to promote materials developed by the programs. Web Sites - A Look at Some of the Best
Support Sites for Small Businesses, The SBO/SBAP Web Page - What are Other States Doing, Outreach Materials
for SBO/SBAPs - A look at Successful Newsletters, Brochures, and Other Materials, Using Trade Organizations to
Spread the Word and Build Your Client Base.
How to get good SBAP/SBO staff members - Interviewing tips and hiring suggestions (possibly get a HR
specialist? Could be from a public or private sector human resources department)
I am especially interested in funding/financial loan programs that serve as incentives for businesses to change.
Small Business Owner's Panel is always very interesting.
Increasing program performance by moving to multi-media.
YES to both of the financial assistance program items!
Participation from small businesss and associations is vital. We have a sector recognition program in Maine for
gasoline stations and I would be willing to speak on it. (Brian Kavanagh)
Track 3: Interfacing With Other Programs - P2, E2, Commerce, and Enforcement
Don't see this track as that useful unless the focus is narrowed to interfacing with only ONE other program that
small businesses actually use. This program could be some program within SBA, for example, which is highly
utilized by small businesses.
These are good ideas, may want to include individual program success stories.
OSHA issues and regulations facing small businesses
Why would we have a session on P2 training for permit writers?
NO MORE PRINTING SESSIONS!
"Where Other Media 'Meet1 the Clean Air Act"
Conference Planning Survey - Page I
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Track 4: Improving Your Skills
Plain English Writing is most important! Other topics are OK. Grant writing would be useful.
These items are better suited for 'newcomers orientation* session and/or addressed by having interested programs
use display booth to promote materials developed by the programs: Plain English Writing, The SBO/SBAP as
Mediator - Reaching Consensus in Disputes Where Voluntary Compliance is Needed, Training Overview - Finding
the Best Training Opportunities, EPA Grant Writing Tutorial
Suggest including topics on hands-on-tools; emission estimation methods/programs, emission inventory
development for area sources, expanding technical assistance services, models on tracking client activities and
measurement of program performance
Environmental Chemistry Refresher
This track contains some items that might transcend personal development (ISO and EMS)
General P2 and Sustainability Training
"Why You'll Do Better Partnering"
Consider contacting United States Ombudsman Association for suggestions or coordination on SBO training.
Track 5: 507 Programs Administrative Issues and the SM Grant
Keep: Future of SBAPs, Program Measurement, Strategic Planning, Status of Grant Projects. Pitch the rest.
Selecting the Compliance Advisory Panel (CAP) Members - Is There a Faster or Better Way? - may not be very
useful as the situation varies from state to state.
'Getting credit ' should be combined with 'Program Measurement Techniques.'
I would be very interested in heavy EPA participation in this track.
Multi-Media SBAPs: Who is doing this? What assistance activities are being conducted? How are they targeted.
Maine received a grant and would be willing to present on it.
Track 6: Emerging Issues
Good: Acid Rain Requirements, anything Multi Media. Don't know much about other topics.
Cumulative Exposure Study from EPA
Title-V and area sources,
* Area source state inventory.
Future of revised NAAQS.
Suggest moving New Source Review Permits and Options to Track 7.
What about OECA's Task Force on innovation concerning compliance assistance or the results of the compliance
assistance forum of stakeholders?
I'd like to see a session on the new carbon dioxide technology being used in the drycleaning industry. The buzz on
the street is that this could eliminate the use of perc. in the industry.
Integration of P2 and Sustainability into assistance activities
Watershed vs. Industry Specific Outreach vs. POLLUTANT TARGETING.
How to deal with air toxics.
* The Natural Step - sustainabiiity
Concrete products manufacturing has problems in Maine (ie acids, waste, air etc)
Track 7: Technical Assistance
AH topics are good!
112(r)-RMP-genera! duty and more
Update on PTE Calculations
General permits
Small Combustion Sources
A necessary part of any conference.
Control and/or mitigation Techniques.
I'd like to see a session on the new microbial parts-cleaning equipment which may eliminate the use of certain
solvent cleaners. This technology may also be featured in the hands-on session.
I would like to see more programs devoted to building the strengh of SBO's/ SBAP's in states
Multi media issues (ie Stormwater, septic tanks, printing,
I like them all!!! We need more of these kinds of presentations at the conference to help us do our work.
Ail of your tracks sound really interesting, making it extremely hard for people to choose which sessions to go
to. Good tuck with the scheduling!! I can't think of any other sessions to add except sustainabiiity.
Petroleum drycleaners.
Conference Planning Survey - Page 2
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Hands-on Demonstration
Great Idea!
* Illinois Waste Management and Research Center (affiliated with IL Dept of Natural Resources and the Univ. of
IL) has a technical lab which is used to help assist companies with alternatives to solvent cleaning (degreasing)
using water and detergents, reverse osmosis, etc. I do not know if they are available, but if you are interested,
their number is 217/333-8940 - could ask for Ken Barnes.
I'd like to see a demonstration on the new microbial parts-cleaning technology cleaning that's out and which
may replace certain solvent cleaners.
Compliance Assessment
What's For Lunch?
If there are any interesting sites in a relatively short distance from the hotel, I would love to get outside the hotel
during the day and enjoy the fresh air and sunshine. Would the lunch fees be incorporated into a registration fee
or would they be split out just for food payment? If I had to chose between box lunch or catered lunch then I
would definitely go cheaper because our perdiem only supports $10 for lunch. If the majority wants boxed
lunch I would prefer they be incorporated in the registration fee. A box lunch one of the busiest days might be
quick and easy, but again I always prefer choosing my own food because most box lunches don't provide
something low-fat and healthy.
I assume you'll be accommodating vegetarians either way you go?
One big lunch together is usually a good idea. Also the comment was made that with off-site and on-your-own
lunches you need at least 1.5 hours and still you will loose people.
Definitely not mandatory. There's not enough S for everyday mandatory lunch. Besides, I'd prefer to have a
break between the morning and afternoon sessions.
Note: I am a vegetarian, the "no choice" option isn't an option for me.
/ Don't Know... What Do YOU Want To Do Tonight?
Event Comments:
I would rank the picnic and happy hour first, and the other two events second. I REALLY like the picnic idea.
1 was in Missoula many years ago and we had a picnic at the National Bison Range. It was great! it also gave
us a chance to see the countryside and do a bit of hiking - a nice divergence from meetings all day and many
people had never seen bison before.
Although I was looking forward to the Ybor city thing last year, most of the shops were closed, or not yet in
business. I felt like it was kind of a waste of time. While many people enjoy sitting in a smoky bar and that's
ok for them, I do not.
Golf.
Maybe one group might do an organized bus trip and another has a picnic or happy hour.
Shopping excursion for a few hours to pick up souvenirs other the high priced items found in hotel gift shops.
If there are buses, make sure they leave at a certain hour (regardless of # of passengers) and if you aren't there-
tough. We had to wait 2 hours for the bus to fill up one evening when a bunch of us wanted to leave downtown
early. I still regret not getting a taxi.
A picnic/informal dinner sounds fun. Maybe at a gym with coed volleyball. Might not need other games.
Long trips take off some of the fun.
I prefer to go and explore the local surroundings when not at home. I love the idea of doing things together like
we did in Arizona with the group dinner trip. We danced and socialized the night away while getting out of the
Hotel grounds. Conferences can be so intense that a little separation goes a long way. :)
Reception Comments:
This has always been fun in the past.
This is a great way for us to get reacquainted with folks we haven't seen all year, BEFORE the meeting.
A reception would be nice if someone would fund it (or we could pay for it ourselves), but I'm not much of a
drinker so I don't care about the bar part. Networking opportunities are always great.
All of the social events above sound fun - perhaps one of them in place of the "typical" reception?
Conference Planning Survey - Page 3
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Reception is a nice kick-off event. We need to find a way to make the new people to the program feel more
welcome at the reception, (or how do we encourage them to attend? It's hard to walk into a roomful of people
you don't know - so I think many of the newcomers probably do not attend the reception.
Buying tickets for drinks is a pain - I'd rather pay cash at the bar.
This is a good idea for the first night to get people together at the beginning of the conference. PA held a
particularly successful one. They used some of their funding to reserve a room at a large brew pub/pool hail. It
was catered by the restaurant with basic hors d'oeuvres and various types of pizza. There was plenty of food so
people didn't need to go out for dinner unless they wanted a big dinner. Beer was cash bar.
Florida reception worked well with hotel staff carrying around trays of food.
SURE! These are always a good time to re-group and make dinner plans with those who have arrived.
I think this would be a good time to go to Happy Hour
If you do a reception, do not have tables and chairs set up - it completely discourages mixing and mingling.
Yes, with snacks. The food really gets folks to come and get together
Everyone just sat and ate in Phoenix. (Maybe high tables people can stand around to set their food?)
It's Dej& vu All Over Again....
Liked and would like to see again:
Inspirational keynote speakers do a lot to help set the tone for the meetings.
Having more trade reps and material supplier reps attend!
Getting USEPA people from RTP to attend is very good
Half-hour breaks between sessions would be preferable.
Include SBAP/SBO success stories AND failure stories for topics.
A 'web room* for viewing web sites of different programs.
Thursday's session should end by 1A. pm allowing enough time for people to return home same day.
Next June will be the "eve" of the elections, so politics will be on a lot of minds. In the past Tom McCully has
given an update on legislative activities, and I think you may want to include something like that. Similarly,
you may want to invite a political pundit to give an overview of what the upcoming election might mean to the
states,, the environment, and small business.
Newcomers orientation - good opportunity to introduce the new staff members to the world of SBAPs/SBOs
beyond their state.
Regional meetings over lunch.
The regional lunch is a good idea. Or as an alternate, have a regional meeting as an optional breakout session.
A designated time for regional meetings - not enough time was set aside in Tampa.
I definitely liked the Region breakout session during lunch. A box lunch with our Regions would work nice,
but please allow for more time and some type of coordinated participation activity for the groups to interact. A
Regional roundtable to hear what other Regions are focusing on would be interesting and hopefully helpful.
Working sessions.
Keynote speakers that are inspirational.
Snacks/cookies at break-even if we have to pay forthem.
Loved the computer room in Tampa. The field trip to Cape Canaveral was also good.
Any after-hours social event, which gives the "flavor" of the local area, is great!
Working Session - "Rethinking Regulating Small Business".
Small boxes and Fed Ex. Forms
The tour of Cape Canaveral was interesting. Seeing new and innovative technologies in action is interesting.
Site visits were great! I really enjoyed both the Busch Gardens and Cape Canaveral tours. The Thursday tour
really helped keep people around through the entire conference.
The trip to Busch Gardens was run and interesting.
Liked the offsite evening events at both meeting I attended a!ong with the opportunity to walk around
Scottsdale and fend for ourselves.
I enjoy seeing the countryside or local attractions in the host city. Since we're at a hotel and I don't rent a car,
it's nice to get out. I especially enjoyed the dinner in the desert by Scottsdale. I would like at least one evening
event as it gives me an opportunity to visit with people in a social setting, and to experience something new.
I like the fact that the cities were large enough to handle a group of our size without a lot of inconvenience in
securing flights and lodging.
I always like the small business panels.
After hours group activities.
Real breakfast - like in Charleston (fruit, eggs, sausage, etc.)
Conference Planning Survey - Page 4
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Disliked and would do differently:
Too many breakout sessions with not enough depth at each. Maybe less, more intense sessions would provide
more "usable" material to take home.
Need to have a MUCH BETTER BREAKFAST than Tampa! -- although their afternoon breaks were pretty
good. (This is under the assumption that you will be able to "hide" the costs of the breakfast and breaks in the
hotel costs - i.e., the hotel is "throwing that in" with the fees for rooms, etc. ????) If you can NOT provide for
breakfasts and breaks, then let people know in advance that they will be fending for themselves.
I can see a very small, cheap, memento from the conference, especially if you come up with a neat logo, BUT,
it should only be purchased if there is money left over and NOTHING that it could be used for elsewhere.
Everyone is sick of notebooks, and if all the presentations are going to be on the web, we don't need them. So,
instead of providing notebook, get some of those "folios" (nice folder, with a notepad on one side, and a pocket
on the other) -- you can get these fairly cheap. Get the conference logo printed on the front, and it is a useful
momento for folks to take home and use for taking notes, etc., at meetings at home. -The pocket is enough for
all the "required" pieces of paper that you need to hand out, like the agenda and site map.
.The gift. Save the money or give something we can use. The planners last year were a nice gesture but I would
assume that most people like myself have purchased a planner and carry it daily. I would recommend maybe a
nice pen, sports bag, note pad holder with logo, or gift certificate to Blockbuster video for a free video rental to
unwind at home after the sessions.
I think that often times the breaks are too short or too long. I think you need to base break length on the number
of attendees. If you think you'11 have 100 people, a 10-minute break is good -for 2501 think you need 15-20
minute breaks. Lots of exhibits-then 30 minutes are ok. Don't ask me for data to support this-just my
persona! observations.
A'or enough time to view exhibits. Set aside some time (15-20 minute each day) for people to visit display areas
and talk to participants from other states. Encourage programs to present their 'stuff in this format.
Tom Kelley taking too much time on the agenda and cutting into other speakers/session times.
LONG buffet lines. If a buffet lunch is planned - need more than one food line for 200-*- people.
Untrained moderators - not starting or stopping sessions on time - or allowing one speaker to go on FOREVER
and then the rest of the speakers only getting five minutes each.
* Talking heads sessions - sessions with 5 or 6 speakers - too many! Not enough time for them to get into detail.
* For people who have been attending for several years, it is important to offer new topics or new speakers on
repeat topics. Also think people who are newer to the program should be given opportunity to speak.
Hotels far away from any other civilized beings and buildings.
Dirty/dingy hotels!
Need dinner places closer to hotel!
We need a decent hotel.
The Tampa conference was in a really icky location., .not close (within walking distance) to anything of
interest. It sounds like you have already taken care of this problem.
The hotel in Tampa sucked!
The hotel needs to be near the city center.
I had issues with hotels. I liked the Scottsdale location, there was a lot within walking distance and it seemed
relatively safe, but it was very expensive to get a cab into the city and there was no public transportation. How
is it in Missoula? The Tampa area we were in was not close to anything (one or two restaurants and a mall that
I never found) again no public transportation and not a good place to walk at night. However, they
compensated for this with great off site events. The actual hotel was amazingly incompetent (clueless) and the
antithesis of customer friendly (some times bordering on rude). We need the ability to get good
recommendations for food and nightlife from these folks and they should be prepared for a large group with
rooms when we arrive. We as a committee should make sure there are arrangements for people to mail home
conference materials.
Would like to see more small businesses present at the conference. In Tampa the panels seemed to be from big
businesses. It would be great if we could get some of our "partners" to show up at a conference so we could
share info about our programs with them. 1 often feel that we are just preaching to the choir at these things.
Getting some outside entities to attend would go a long way towards marketing our programs. How about those
folks who are always looking at getting us lumped up with the SB A? Or really getting some of our respective
upper management people to attend to really see what we do.'
Conference Planning Survey- Page 5
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Look at the possibility of repeating some of the sessions on two days or times if there appears to be a large
number of people interested. There were a couple of sessions scheduled at the same time and I would have
loved to have attended both but had to pick one over the other.
I dislike big binders full of stuff: we take home enough on our own.
Not enough session time for interaction
In the future, I think the states opting to host the national conference should meet established criteria before
they threw their names in the ring.
The Cape Canaveral thing was a long ride to see a water treatment plant!!!
We need more time for the CAP training - let's allow them some time "alone" to put together some ideas
How About a Trip to Cyberspace?
Sign up for training on line
List of extra events at night
Very helpful for meeting agendas, registration, and planning the trip.
I think it is too much trouble for you, and you most likely have better things to do with your time. Just keep us
informed as progress is made or changes occur. You're doing enough already.
Rental car info
* Area maps
Restaurant info
Planning Committee members
What about a map of the areas surrounding the hotel?
GREAT IDEA!!
Other Tech Stuff
Comments on the use of presentation technologies:
Have the presentations on the web site or on CD to take back with usnot those big binders
Allow speakers an opportunity to test their computer with the projector system to insure compatibility.
Warn against making slides too busy to be seen clearly.
* 1 iiked that the presentations were available on the Internet after the last conference. I suggest they be available
immediately following the meeting on the Internet website again. Also I would like a brief description and
lecture agenda on a handout passed out during the meetings
1 prefer slides - computers crash and then there are delays (not worth it for the "look" of PowerPoint, etc.)
Make sure slides, overheads, etc. are visible. I am quite annoyed to hear a speaker say "You probably can't
see this but..." Then don't show it if I "probably can't see it anyway" but that's not entirely your problem as a
conference planner. All you can do is suggest to speakers that they use large fonts/few words that can be seen
in a large room. Also, use an oversized screen, sometimes that helps.
Power Point is the way to go. Far superior to overheads or slides. Just don't make the fonts too small or pack
in too much info. Use a Pentium II loaded w/NT for best results!
There always seem to be problems with computer slides.
Some of the overheads were poor.
Speakers must make hard copies (or some) available to write on as they speak. It helps to be able to write notes.
on sides of copies of the slides, etc.
Please have materials from presentations available electronically only, no paper. I thought this was a really
good idea but some people still brought paper copies.
I'm a techno geek, so it will not bother me if all presentations are in some electronic media! 1 just don't want to
force anybody to have to do it this way.
Power point was OK, but slides and overheads seemed clearer.
Why dldn 'tyou use the computer room at the 1999 conference?
Didn't know it was there.
Wasn't interested.
What was the commuter room used for?
I had no reason to (4).
I don't get too excited about anything related to computers.
Not enough time.
Too busy on other stuff.
Conference Planning Survey - Page 6
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I wanted to do other things more, i.e. network.
* Didn't have a reason to. It was also small, and not friendly (cramped, dark, cluttered with conference stuff).
I'm not sure. I guess I didn't think about it when I had time to use it.
I use it too much here.
* 1 thought 1 could surf web areas when I got home and took paper info on other products.
Time and opportunity did not coincide
Seriously, I was so busy with everything else going on that I didn't get there... I tried! .
I had my laptop with me.
Comments on computer room at 2000 conference:
If there will be one, select a more visible or high-traffic area for its location.
Set aside some time in the agenda.
Needs to be better "advertised" especially as to what is there, and try not to have it too far away from the
main conference areas preferably really near the display area, to draw folks in. In some hotels, they can have
the computer displays right in with the display area, IF it is in a very large room that can be locked.
I'm sure many people would appreciate it, but don't count on me to use it.
I think people appreciated the availability of connected computers at the conference. My recommendation
would be to think about having the room as part of, or with easy access from, the exhibit room. People tended
only to visit the computer room when they had their own email/computer needs, and that the web sites arranged
for viewing did not get as much traffic the year before when the room was easily seen from the exhibit area.
Another option would be for a few computers to be set up online in the exhibit space to showcase some of the
home pages, e.g., the Small Business Environmental Home Page.
* Try to get all presenters to bring a digital file of their presentation to the conference. This will speed up loading
these materials on a central web site after the conference.
Designate 1 or 2 machines for storing conference presentations.
It should be readily accessible and in a high traffic area.
More hook-up to support sites.
Someone should be there to assist. Early or late hours (when sessions are not ongoing) would be helpful.
Security! And if possible, you can include a burned CD of all the conference's materials! Just joking, but it is
an idea that is coming!
ป If possible, I would like to see a fax setup. Normally, hotel fax rates are too high. In Tampa, SI per page.
I think you could benefit form talking to Lee Tate, G A SBAP or Audrey Zelanko on computer room.
Bringing anything to display in the exliibit space:
Not a massive amount of stuff.
A table top display
We will need a table for handouts for the EPA SBO. About 12-15 documents/brochures/general info.
A very limited amount.
No. I've mailed, and lugged stuff (there and home again) too many times. I really think it's just as effective for
people to bring display copies of their materials with a sign-up sheet. Although this is a bit of postage, then
people care enough to really use it when they get it. Otherwise, it often goes in the recycle bin or trash (not
very efficient). Lately the quality of exhibits has not been very good, although I have picked up a few useful .
ideas. Why not just have 5-6 tables set up and anyone who wants to display samples has the opportunity?
Maybe some publications.
Some of our brochures and hopefully, a poster. It might be nice to have a table for "program" literature. All the
states could put their things there. Individual companies or businesses could be separate. Be advised that there
might be quite a bit of literature from the various programs.
We usually bring products to display but this has been getting smaller each year with the ability to get info on
the web. We hope to have our website up by June so folks could just go there for info and copies.
* Table top display
Other Comments:
Thanks for the opportunity to provide input.
I want to thank you for your hard work. I am in charge of our annual environmental conference and I KNOW
how much work goes into planning a conference. I'm looking forward to Missoula (love Montana anyway) and
appreciate your efforts. Thanks again!
Conference Planning Survey - Page 7
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* I heard a lot of reports about Charleston and attended the conferences in Scottsdate and Tampa. Your survey
does a lot to ease concerns I have heard that "if you have attended one SBAP Conference, you have attended
them all". I am impressed with what you are proposing, and it looks like it will invite new presenters and panel
convenors. New bjood is often refreshing. So your outline has a new and refreshing look to me.
Thank you for all of your hard work!
Karen - Great survey! I hope that some of my comments will be helpful. 1 am looking forward to the
conference in June. Good luck with the planning.
ป Karen: What an outstanding beginning! I am impressed with how well organized and complete your survey is.
Nice job with the survey! Looking forward to visiting Montana next spring!
The topics were amazingly complete. There really isn't much to comment on.
Thank-You!
Well Done!
Survey Respondents (in order received):
1. Linda King, Small Business Liaison for Air Quality, IA Department of Economic Development, Iowa (W)
2. Blake Roper, Ombudsman, Alabama Department of Environmental Management, Alabama (W)
3. Rick Carleski, Supervisor, SBAP, Ohio EPA, Division of Air Pollution Control, Ohio (WP)
4. Somnath Dasgupta, Manager (Air Program), IWRC, Iowa (WP)
5. Deborah M. Elmore, Small Business Coordinator, EPA/OAQPS (WP)
6. Karla McCorkle, 404-562-9043, US EPA Region 4 - Env. Scientist, SBAP 507 contact, Atlanta GA (WP)
7. Janet Neff, Public Advocate, KS. Dept. of Health and Environment, Kansas (WP)
8. Pam Christenson, Technical Assistance Director, Small Business Clean Air Assistance Program, WI (W)
9. Jacquelyn Neuber, (EPE HI) Coordinate Small Bus. Activities in Air and SBAP. Illinois EPA, Illinois
10. Steve Dubyk. Env,. Specialist, NMED/Air Quality, New Mexico (fax)
11. Anthony Ching. Env. Ombudsman, Hawaii Dept of Health, Hawaii (fax)
12. Rose Marie Wilmoth, Air Quality Representative for Small Business, Ky. Dept for Env Protection, Ky
13. Audrey G. Zelanko, Senior Environmental Specialist, CTC, Pennsylvania (WP)
14. Angel Martin Diaz, CTC, Pennsylvania (fax)
15. Curt Deveraux. EPA, Info. Transfer Group, RTP, North Carolina (fax)
16. Bob Rose, EPA SBO (fax)
17. Joe Antonio. Senior Environmental Planner, RI Department of Environmental Management, RI (WP)
18. Thomas McCuIly, Senior Policy Analyst, EPA, Washington DC (WP)
19. Troy Johnson. SBAP Coordinator, MPCA, MN (W)
20. Andrew Gosden. Program Coordinator, Maryland Department of the Environment, MD (W)
21. Chuck McCarty. NJ Dept of Env. Protection, SBAP, NJ (fax)
22. Anne-Marie Pa'trie, EPA Reg. VIII, SBAP Contact, EPA Region VIII (fax)
23. Amelia Gooding, Env. Specialist, SBAP, IL (fax)
24. Bruna Cima, Helpline Coordinator, SBAP, IL (fax)
25. Byron F. Shaw. Jr., Business Assistance Unit Chief, Dept. of Natural Resources/TAP, Missouri (W)
26. Charlie Kennedy, SBO, MPCA, MN (W)
27. Richard Segrave-Daly, Manager Business Assistance Center, EPA III
28. Dick Lehr, SBAP, Engineer Manager Staff, Louisiana (W)
29. Phyllis Copeland, SBO, SC Dept of Health & Environmental Control, SC (WP)
30. Scott Alquist, Associate Director, Truckee Meadows Community College, (fax)
31. Chuck Raffelson, WY (phone)
32. Jill Inahara, Business Assistance Program Coordinator, Oregon DEQ, OR (W)
33. Marcia Manley, Ombudsman, Small Business Assistance Program, Nevada Div. of Env. Protection (WP)
34. Randy S. Wolfe, Technical Assistance Director, DEQ, Mississippi (W)
35. Stephanie Bernkopf, Utah Small Business Ombudsman, DEQ, Utah (WP)
36. Pam Annarummo, Principal Environmental Planner, RI DEM, Rhode Island
37. Richard Rastnussen, Manager, SBAP, VA DEQ, Virginia (fax)
38. Robert Tarn, EHSIII/SBAP, Clean Air Branch, Hawaii (fax)
39. Sheri Storms, Sr. Environmental Manager, Indiana Dept. of Environmental Mgmt, Indiana (WP)
40. Anita Dorsey-Word, SBAP Coordinator, Small Business Assistance Program, Georgia
41. Maria L. Rivera, SBAP Coordinator, SPTAP, Puerto Rico (WP)
42. Warren Norton, SBAP, Montana DEQ, Montana (W)
43. Dan Clark, SBO, Wyoming DEQ, Wyoming (WP)
44. Jerry Burgess. Ombudsman, ND Dept of Health, North Dakota (W)
45. Ron Reece, Environmental Engineer, Utah Division of Air Quality, Utah (WP)
Conference Planning Survey - Page 8
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46. Alex Viteri, Jr., Small Business Assistance Program Coordinator, Depart of Env. Conservation, AK (W)
47. Ron Dyer, Ombudsman, Maine DEP, Maine (W)
48. Judy Mirro, Compliance Assistance Engineer, VT DEC'S SBCAP, Vermont (WP)
49. Brian Kavanah, Manager Small Biz Assistance/Pollution Prevention Progams, Maine Dep-Sbtap (E)
50. Doug Ryder, Env Protection Specialist, Colorado Dept. of Public Health & Env. (WP)
51. Frances Giliiland, Business Assistance Representative; Santa Barbara County Air Pollution, CA (W)
52. Andrea Kreiner, DNREC, DE (F)
53. Kathleen Tschogl, SBO, CA (O)
54. Bruce Oulrey, SBAP, CA (O)
55. Mark Lambrecht, MT (W)
56. Mark Shanahan, OH
57. David Fielder, MI
58. Greg Czarnecki, PA
59. Marian Mudar, NY
60-Jeff Burgess, ND
61. Patrick Hoermann, WA
Conference Planning Survey - Page 9
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Written Comments received on the Planning Survey. The numerical analysis of the comments is in an
accompanying table.
/. Now THAT Sounds Interesting!
Track 1: Regulatory Update and Guidance - What You Need to Know
New NESHAPs and how to target outreach
Keep MACT Update, Coating Regulations, 112R, Small Lab Guide. Delete the rest
* 112(r) and genera! duty clause should be combined
Small Lab guide has been presented in the last two conferences, do we need to address it again unless there is a
revision?
EPA's cumulative exposure study and how states are responding,
General NSR permits and Title-V deferred sources,
State auditing policies and use of EPA's 'voluntary disclosure' policy
Title Ill/Title V Interface .
Ozone and PM Implementation
Small Business Assistance in Indian Country
Title III and Title.V Integration - What does this mean for small businesses
Consolidated permitting - Does it work?
What's going on with these "new" Air Standards? New Ozone and PM 2.5 status, NOx SIP call status and updates
The auditing resource guide section - hopefully that session or another session discusses the changes that will have
been made to the Small Business Policy!
EPA's Cumulative Exposure Project
Would like to see something on the upcoming NESHAPs for reinforced plastics and boat manufacturers. Very
interested in air toxic issues^ i.e., are regulatory permits really getting to/helping with air toxics. If not, where do
we need to go?
Add MACT Outreach + Impacts of Title III Risk Assessment on Small Biz already subject to control tech MACTs
All look good. I would also add composites and boat building MACT.
Track 2: Building Your Program - Took, Tips, and Tricks
Emphasize Small Business Owners Panel over everything else. Use this panel to get the customer's perspective on
"increasing Your Program's Profile" and "Outreach Materials". In other words, have the small business people
tell us why the brochures were/were not good and how to increase program profiles.
These items are better suited for 'newcomers orientation' session and/or addressed by having interested programs
use display booth to promote materials developed by the programs. Web Sites - A Look at Some of the Best
Support Sites for Small Businesses, The SBO/SBAP Web Page - What are Other States Doing, Outreach Materials
for SBO/SBAPs - A look at Successful Newsletters, Brochures, and Other Materials, Using Trade Organizations to
Spread the Word and Build Your Client Base.
How to get good SB AP/SBO staff members - Interviewing tips and hiring suggestions (possibly get a HR
specialist? Could be from a public or private sector human resources department)
I am especially interested in funding/financial loan programs that serve as incentives for businesses to change.
Small Business Owner's Panel is always very interesting.
Increasing program performance by moving to multi-media.
YES to both of the financial assistance program items!
Participation from small businesss and associations is vital. We have a sector recognition program in Maine for
gasoline stations and I would be willing to speak on it. (Brian Kavanagh)
Track 3: Interfacing With Other Programs - P2, E2, Commerce, and Enforcement
Don't see this track as that useful unless the focus is narrowed to interfacing with only ONE other program that
small businesses actually use. This program could be some program within SBA, for example, which is highly
utilized by small businesses.
These are good ideas, may want to include individual program success stories.
OSHA issues and regulations facing small businesses
Why would we have a session on P2 training for permit writers?
NO MORE PRINTING SESSIONS!
"Where Other Media 'Meet1 the Clean Air Act"
Conference Planning Survey - Page 1
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Track 4: Improving Your Skills
* Plain English Writing is most important! Other topics are OK. Grant writing would be useful.
These items are better suited for 'newcomers orientation' session and/or addressed by having interested programs,
use display booth to promote materials developed by the programs: Plain English Writing, The SBO/SBAP as
Mediator - Reaching Consensus in Disputes Where Voluntary Compliance is Needed, Training Overview - Finding
the Best Training Opportunities, EPA Grant Writing Tutorial
Suggest including topics on hands-on-tools; emission estimation methods/programs, emission inventory
development for area sources, expanding technical assistance services, models on tracking client activities and
measurement of program performance
Environmental Chemistry Refresher
This track contains some items that might transcend personal development (ISO and EMS)
General P2 and Sustainability Training
"Why You'll Do Better Partnering"
Consider contacting United States Ombudsman Association for suggestions or coordination on SBO training.
Track 5: 507 Programs - Administrative Issues arid the $M Grant
Keep: Future of SBAPs, Program Measurement, Strategic Planning, Status of Grant Projects. Pitch the rest.
Selecting the Compliance Advisory Panel (CAP) Members - Is There a Faster or Better Way? - may not be very
useful as the situation varies from state to state.
'Getting credit ' should be combined with 'Program Measurement Techniques.'
I would be very interested in heavy EPA participation in this track.
Multi-Media SBAPs: Who is doing this? What assistance activities are being conducted? How are they targeted.
Maine received a grant and would be willing to present on it.
Track 6: Emerging Issues
Good: Acid Rain Requirements, anything Multi Media. Don't know much about other topics.
Cumulative Exposure Study from EPA
Title-V and area sources,
Area source state inventory.
ป Future of revised NAAQS.
Suggest moving New SourcerReyiew Permits and Options to Track 7.
What about OECA's Task Force on Innovation concerning compliance assistance or the results of the compliance
assistance forum of stakeholders?
I'd like to see a session on the new carbon dioxide technology being used in the drycleaning industry. The buzz on
the street is that this could eliminate the use of perc. in the industry.
Integration of P2 and Sustainability into assistance activities
Watershed vs. Industry Specific Outreach vs. POLLUTANT TARGETING.
How to deal with air toxics.
The Natural Step - Sustainability
* Concrete products manufacturing has problems in Maine (ie acids, waste, air etc)
Track 7: Technical Assistance
AH topics are good!
112(r)-RMP-general duty and more
Update on PTE Calculations
General permits
Small Combustion Sources
A necessary part of any conference.
Control and/or mitigation Techniques.
I'd like to see a session on the new microbial parts-cleaning equipment which may eliminate the use of certain
solvent cleaners. This technology may also be featured in the hands-on session.
I would like to see more programs devoted to building the strengh of SBOV SBAP's in states
Muiti media issues (ie Stormwater, septic tanks, printing,
I like them a!!!!! We need more of these kinds of presentations at the conference to help us do our work.
AH of your tracks sound really interesting, making it extremely hard for people to choose which sessions to go
to. Good luck with the scheduling!! I can't think of any other sessions to add except Sustainability.
Petroleum drycleaners.
Conference Planning Survey- Page 2
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Hands-on Demonstration
* Great Idea!
Illinois Waste Management and Research Center (affiliated with IL Dept of Natural Resources and the Univ. of
IL) has a technical lab which is used to help assist companies with alternatives to solvent cleaning (degreasing)
using water and detergents, reverse osmosis, etc. I do not know if they are available, but if you are interested,
their number is 217/333-8940 - could ask for Ken Barnes.
I'd like to see a demonstration on the new microbial parts-cleaning technology cleaning that's out and which
may replace certain solvent cleaners.
Compliance Assessment
What's For Lunch?
If there are any interestbg sites in a relatively short distance from the hotel, I would love to get outside the hotel
during the day and enjoy the fresh air and sunshine. Would the lunch fees be incorporated into a registration fee
or would they be split out just for food payment? If I had to chose between box lunch or catered lunch then I
would definitely go cheaper because our perdiem only supports $10 for lunch. If the majority wants boxed
lunch I would prefer they be incorporated in the registration fee. A box lunch one of the busiest days might be
quick and easy, but again I always prefer choosing my own food because most box lunches don't provide
something low-fat and healthy.
I assume you'll be accommodating vegetarians either way you go?
One big lunch together is usually a good idea. Also the comment was made that with off-site and on-your-own
lunches you need at least 1.5 hours and still you will loose people.
Definitely not mandatory. There's not enough S for everyday mandatory lunch. Besides, I'd prefer to have a
break between the morning and afternoon sessions.
Note: 1 am a vegetarian, the "no choice" option isn't an option for me.
I Don't Know... What Do YOU Want To Do Tonight?
Event Comments:
I would rank the picnic and happy hour first, and the other two events second. - I REALLY like the picnic idea.
I was in Missoula many years ago and we had a picnic at the National Bison Range. It was great! It also gave
us a chance to see the countryside and do a bit of hiking - a nice divergence from meetings all day and many
people had never seen bison before.
Although 1 was looking forward to the Ybor city thing last year, most of the shops were closed, or not yet in
business. I felt like it was kind of a waste of time. While many people enjoy sitting in a smoky bar and that's
ok for them, I do not.
Golf.
Maybe one group might do an organized bus trip and another has a picnic or happy hour.
Shopping excursion for a few hours to pick up souvenirs other the high priced items found in hotel gift shops.
If there are buses, make sure they leave at a certain hour (regardless of # of passengers) and if you aren't there-
tough. We had to wait 2 hours for the bus to fill up one evening when a bunch of us wanted to leave downtown
early. I still regret not getting a taxi.
* A picnic/informal dinner sounds fun. Maybe at a gym with coed volleyball. Might not need other games.
Long trips take off some of the fun.
I prefer to go and explore the locai surroundings when not at home. I love the idea of doing things together like
we did in Arizona with the group dinner trip. We danced and socialized the night away while getting out of the
Hotel grounds. Conferences can be so intense that a little separation goes a long way. :)
Reception Comments:
This has always been fun in the past.
This is a great way for us to get reacquainted with folks we haven't seen all year, BEFORE the meeting.
A reception would be nice if someone would fund it (or we could pay for it ourselves), but I'm not much of a
drinker so I don't care about the bar part. Networking opportunities are always great.
All of the social events above sound fun - perhaps one of them in place of the "typical" reception?
Conference Planning Survey- Page 3
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Reception is a nice kick-off event. We need to find a way to make the new people to the program feel more
welcome at the reception, (or how do we encourage them to attend? It's hard to walk into a roomful of people
you don't know - so I think many of the newcomers probably do not attend the reception.
Buying tickets for drinks is a pain - I'd rather pay cash at the bar.
This is a good idea for the first night to get people together at the beginning of the conference. PA held a
particularly successful one. They used some of their funding to reserve a room at a large brew pub/pool hall. It
was catered by the restaurant with basic hors d'oeuvres and various types of pizza. There was plenty of food so
people didn't need to go out for dinner unless they wanted a big dinner. Beer was cash bar.
Florida reception worked well with hotel staff carrying around trays of food.
SURE! These are always a good time to re-group and make dinner plans with those who have arrived.
I think this would be a good time to go to Happy Hour
If you do a reception, do not have tables and chairs set up - it completely discourages mixing and mingling.
Yes, with snacks. The food really gets folks to come and get together
Everyone just sat and ate in Phoenix. (Maybe high tables people can stand around to set their food?)
It's Deja vu All Over Again..,.
Liked and would tike to see again:
Inspirational keynote speakers do a lot to help set the tone for the meetings.
Having more trade reps and material supplier reps attend!
Getting USEPA people from RTF to attend is very good.
* Half-hour breaks between sessions would be preferable.
Include SBAP/SBO success stories AND failure stories for topics.
A 'web room' for viewing web sites of different programs.
Thursday's session should end by V4 pm allowing enough time for people to return home same day.
Next June will be the "eve" of the elections, so politics will be on a lot of minds. In the past Tom McCully has
given an update on legislative activities, and I think you may want to include something like that. Similarly,
you may want to invite a political pundit to give an overview of what the upcoming election might mean to the
states, the environment, and small business.
Newcomers orientation - good opportunity to introduce the new staff members to the world of SBAPs/SBOs
beyond their state.
Regional meetings over lunch.
* The regional lunch is a good idea. Or as an alternate, have a regional meeting as an optional breakout session.
A designated time for regional meetings - not enough time was set aside in Tampa.
1 definitely liked the Region breakout session during lunch. A box lunch with our Regions would work nice,
but please allow for more time and some type of coordinated participation activity for the groups to interact. A
Regional roundtable to hear what other Regions are focusing on would be interesting and hopefully helpful.
Working sessions.
Keynote speakers that are inspirational.
Snacks/cookiesat break - even if we have to pay for them.
Loved the computerroom in Tampa. The field trip to Cape Canaveral was also good.
Any after-hours social event, which gives the "flavor" of the local area, is great!
Working Session - "Rethinking Regulating Small Business".
Small boxes and Fed Ex. Forms
The tour of Cape Canaveral was interesting. Seeing new and innovative technologies in action is interesting.
Site visits were great! I really enjoyed both the Busch Gardens and Cape Canaveral tours. The Thursday tour
really helped keep people around through the entire conference.
The trip to Busch Gardens was fun and interesting.
Liked the offsite evening events at both meeting I attended along with the opportunity to walk around
Scottsdale and fend for ourselves.
I enjoy seeing the countryside or local attractions in the host city. Since we're at a hotel and I don't rent a car,
it's nice to get-out. I especially enjoyed the dinner in the desert by Scottsdale. F would like at least one evening
event as it gives me an opportunity to visit with people in a social setting, and to experience something new.
! like the fact that the cities were large enough to handle a group of our size without a lot of inconvenience in
securing flights and lodging.
I always like the small business pane Is.
After hours group activities.
Real breakfast - like in Charleston (fruit, eggs, sausage, etc.)
Conference Planning Survey - Page 4
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Disliked and would do differently:
Too many breakout sessions with not enough depth at each. Maybe less, more intense sessions would provide
more "usable" material to take home.
Need to have a MUCH BETTER BREAKFAST than Tampa! ~ although their afternoon breaks were pretty
' good. (This is under the assumption that you will be able to "hide" the costs of the breakfast and breaks in the
hotel costs - i.e., the hotel is "throwing that in" with the fees for rooms, etc. ????) If you can NOT provide for
breakfasts and breaks, then let people know in advance that they will be fending for themselves.
I can see a very small, cheap, momento from the conference, especially if you come up with a neat logo, BUT,
it should only be purchased if there is money left over and NOTHING that it could be used for elsewhere.
Everyone is sick of notebooks, and if all the presentations are going to be on the web, we don't need them. So,
instead of providing notebook, get some of those "folios" (nice folder, with a notepad on one side, and a pocket
on the other) - you can get these fairly cheap. Get the conference logo printed on the front, and it is a useful
momento for folks to take home and use for taking notes, etc., at meetings at home. The pocket is enough for
ail the "required" pieces of paper that you need to hand out, like the agenda and site map.
The gift. Save the money or give something we can use. The planners last year were a nice gesture but I would
assume that most people like myself have purchased a planner and carry it daily. I would recommend maybe a
nice pen, sports bag, note pad holder with logo, or gift certificate to Blockbuster video for a free video rental to
unwind at home after the sessions.
! think that often times the breaks are too short or too long. I think you need to base break length on the number
of attendees. If you think you'll have 100 people, a 10-minute break is good - for 2501 think you need 15-20
minute breaks. Lots of exhibits - then 30 minutes are ok. Don't ask me for data to support this - just my
personal observations.
A'or enough time to view exhibits. Set aside some time (15-20 minute each day) for people to visit display areas
and talk to participants from other states. Encourage programs to present their 'stuff In this format.
Tom Kelley taking too much time on the agenda and cutting into other speakers/session times.
LONG buffet lines. If a buffet lunch is planned - need more than one food line for 200+ people.
Untrained moderators - not starting or stopping sessions on time - or allowing one speaker to go on FOREVER
and then the rest of the speakers only getting five minutes each.
* Talking heads sessions - sessions with 5 or 6 speakers - too many! Not enough time for them to get into detail.
For people who have been attending for several years, it is important to offer new topics or new speakers on
repeat topics. Also think people who are newer to the program should be given opportunity to speak.
Hotels far away from any other civilized beings and buildings.
Dirty/dingy hotels!
Need dinner places closer to hotel!
We need a decent hotel.
The Tampa conference was in a really icky location...not close (within walking distance) to anything of
interest. It sounds like you have already taken care of this problem.
The hotel in Tampa sucked!
The hotel needs to be near the city center.
! had issues with hotels. I liked the Scottsdale location, there was a lot within walking distance and it seemed
relatively safe, but it was very expensive to get a cab into the city and there was no public transportation. How
is it in Missoula? The Tampa area we were in was not close to anything (one or two restaurants and a mall that
I never found) again no public transportation and not a good place to walk at night. However, they
compensated for this with great off site events. The actual hotel was amazingly incompetent (clueless) and the
antithesis of customer friendly (some times bordering on rude). We need the ability to get good
recommendations for food and nightlife from these folks and they should be prepared for a large group with
rooms when we arrive. We as a committee should make sure there are arrangements for people to mail home
conference materials.
Would like to see more small businesses present at the conference. In Tampa the panels seemed to be from big
businesses. It would be great if we could get some of our "partners" to show up at a conference so we could
share info about our programs with them. I often feel that we are just preaching to the choir at these things.
Getting some outside entities to attend would go a long way towards marketing our programs. How about those
folks who are always looking at getting us lumped up with the SB A? Or really getting some of our respective
upper management people to attend to really see what we do?
Conference Planning Survey - Page 5
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Look at the possibility of repeating some of the sessions on two days or times if there appears to be a large
number of people interested. There were a couple of sessions scheduled at the same time and I would have
loved to have attended both but had to pick one over the other.
* I dislike big binders full of stuff; we take home enough on our own.
Not enough session time for interaction
In the future, I think the states opting to host the national conference should meet established criteria before
. they threw their names in the ring.
The Cape Canaveral thing was a long ride to see a water treatment plant!!!
We need more time for the CAP training - let's allow them some time "alone" to put together some ideas
How About a Trip to Cyberspace?
Sign up for training on line
List of extra events at night.
Very helpful for meeting agendas, registration, and planning the trip.
I think it is too much trouble for you, and you most likely have better things to do with your time. Just keep us
informed as progress is made or changes occur. You're doing enough already.
Rental car info
Area maps
Restaurant info
Planning Committee members
What about a map of the areas surrounding the hotel?
GREAT IDEA!!
Other Tech Stuff
Comments on the use of presentation technologies:
* Have the presentations on the web site or on CD to take back with usnot those big binders
Allow speakers an opportunity to test their computer with the projector system to insure compatibility.
Warn against making slides too busy to be seen clearly.
I liked that the presentations were available on the Internet after the last conference. 'I suggest they be available
immediately following the meeting on the Internet website again. Also 1 would like a brief description and
lecture agenda on a handout passed out during the meetings
I prefer slides - computers crash and then there are delays (not worth it for the "look" of PowerPoint, etc.).
Make sure slides, overheads, etc. are visible. I am quite annoyed to hear a speaker say "You probably can't
see this but..." Then don't show it if I "probably can't see it anyway" but that's npt entirely your problem as a
conference planner. All you can do is suggest to speakers that they use large fonts/few words that can be seen
in a large room. Also, use an oversized screen, sometimes that helps.
Power Point is the way to go. Far superior to overheads or slides. Just don't make the fonts too small or pack
in too much info. Use a Pentium II loaded w/NT for best results!
There always seem to be problems with computer slides.
Some of the overheads were poor.
Speakers must make hard copies (or some) available to write on as they speak. It helps to be able to write notes -
on sides of copies of the slides, etc.
Please have materials from presentations available electronically only, no paper. I thought this was a really
good idea but some people still brought paper copies.
I'm a techno geek, so it will not bother me if all presentations are in some electronic media! I just don't want to
force anybody to have to do it this way.
Power point was OK, but slides and overheads seemed clearer.
Why didn't you use the computer room at the 1999 conference?
Didn't know it was there.
Wasn't interested.
What was the commuter room used for?
I had no reason to (4).
I don't get too excited about anything related to computers.
Not enough time.
Too busy on other stuff.
Conference Planning Survey - Page 6
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I wanted to do other things more, i.e. network.
Didn't have a reason to. It was also small, and not friendly (cramped, dark, cluttered with conference stuff).
I'm not sure. I guess 1 didn't think about it when I had time to use it.
I use it too much here.
I thought I could surf web areas when I got home and took paper info on other products.
Time and opportunity did not coincide
Seriously, I was so busy with everything else going on that I didn't get there... I tried! .
I had my laptop with me.
Comments on computer room at 2000 conference:
If there will be one, select a more visible or high-traffic area for its location.
Set aside some time in the agenda.
Needs to be better "advertised" - especially as to what is there, and try not to have it too far away from the
main conference areas preferably really near the display area, to draw folks in. In some hotels, they can have
the computer displays right in with the display area, IF it is in a very large room that can be locked.
I'm sure many people would appreciate it, but don't count on me to use it.
I think people appreciated the availability of connected computers at the conference. My recommendation
would be to think about having the room as part of, or with easy access from, the exhibit room. People tended
only to visit the computer room when they had their own email/computer needs, and that the web sites arranged
for viewing did not get as much traffic the year before when the room was easily seen from the exhibit area.
Another option would be for a few computers to be set up online in the exhibit space to showcase some of the
home pages, e.g., the Small Business Environmental Home Page.
Try to get all presenters to bring a digital file of their presentation to the conference. This will speed up loading
these materials on a central web site after the conference.
Designate 1 or 2 machines for storing conference presentations;
It should be readily accessible and in a high traffic area.
More hook-up to support sites.
Someone should be there to assist. Early or late hours (when sessions are not ongoing) would be helpful.
Security! And if possible, you can include a burned CD of all the conference's materials! Just joking, but it is
an idea that is coming!
If possible, I would like to see a fax setup. Normally, hotel fax rates are too high. In Tampa, SI per page.
! think you could benefit form talking to Lee Tate, GA SBAP or Audrey Zelanko on computer room.
Bringing anything to display in the exhibit space:
Not a massive amount of stuff.
A table top display
We will need a table for handouts for the EPA SBO. About 12-15 documents/brochures/general info.
A very limited amount.
No. I've mailed, and lugged stuff (there and home again) too many times. I really think it's just as effective for
people to bring display copies of their materials with a sign-up sheet. Although this is a bit of postage, then
people care enough to really use it when they get it. Otherwise, it often goes in the recycle bin or trash (not
very efficient). Lately the quality of exhibits has not been very good, although I have picked up a few useful
ideas. Why not just have 5-6 tables set up and anyone who wants to display samples has the opportunity?
Maybe some publications.
Some of our brochures and hopefully, a poster. It might be nice to have a table for "program" literature. All the
states could put their things there. Individual companies or businesses could be separate. Be advised that there
might be quite a bit of literature from the various programs.
We usually bring products to display but this has been getting smaller each year with the ability to get info on
the web. We hope to have our website up by June so folks could just go there for info and copies.
Table top display
Other Comments:
Thanks for the opportunity to provide input.
1 want to thank you for your hard work. I am in charge of our annual environmental conference and I KNOW
how much work goes into planning a conference. I'm looking forward to Missoula (love Montana anyway) and
appreciate your efforts. Thanks again!
Conference Planning Survey - Page 7
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I heard a lot of reports about Charleston and attended the conferences in Scottsdale and Tampa. Your survey
does a lot to ease concerns I have heard that "if you have attended one SBAP Conference, you have attended
them all". I am impressed with what you are proposing, and it looks like it will invite new presenters and panel
convenors. New blood is often refreshing. So your outline has a new and refreshing look to me.
Thank you for all of your hard work!
Karen - Great survey! I hope that some of my comments will be helpful. I am looking forward to the
conference in June. Good luck with the planning.
Karen: What an outstanding beginning! I am impressed with how well organized and complete your survey is.
Nice job with the survey! Looking forward to visiting Montana next spring!
The topics were amazingly complete. There really isn't much to comment on .
Thank-You!
Well Done!
Survey Respondents (in order received):
1. Linda King, Small Business Liaison for Air Quality, IA Department of Economic Development, Iowa (W)
2. Blake Roper, Ombudsman, Alabama Department of Environmental Management, Alabama (W)
3. Rick Carleski. Supervisor, SBAP, Ohio EPA, Division of Air Pollution Control, Ohio (WP)
4. Somnath Dasgupta, Manager (Air Program), IWRC, Iowa (WP)
5, Deborah M. Elmore, Small Business Coordinator, EPA/OAQPS (WP)
6. Karla McCorkle, 404-562-9043, US EPA Region 4 - Env. Scientist, SBAP 507 contact, Atlanta GA (WP)
7. Janet Neff, Public Advocate, KS. Dept. of Health and Environment, Kansas (WP)
8. Pam Christenson, Technical Assistance Director, Small Business Clean Air Assistance Program, WI (W)
9. Jacqueiyn Neuber, (EPE HI) Coordinate Small Bus. Activities in Air and SBAP. Illinois EPA, Illinois
10. Steve Dubyk. Env,. Specialist, NMED/Air Quality, New Mexico (fax)
11. Anthony China. Env. Ombudsman, Hawaii Dept of Health, Hawaii (fax)
12. Rose Marie Wilmoth, Air Quality Representative for Small Business, Ky. Dept for Env Protection, Ky
13. Audrey G. Zelanko, Senior Environmental Specialist, CTC, Pennsylvania (WP)
14. Angel Martin Diaz, CTC, Pennsylvania (fax)
15. Curt Deveraux. EPA, Info. Transfer Group, RTP, North Carolina (fax)
16. Bob Rose, EPA SBO (fax)
17. Joe Antonio. Senior Environmental Planner, RI Department of Environmental Management, Rl (WP)
18. Thomas McCuIly, Senior Policy Analyst, EPA, Washington DC (WP)
19. Troy Johnson. SBAP Coordinator, MPCA, MN (W)
20. Andrew Gosden. Program Coordinator, Maryland Department of the Environment, MD (W)
21. Chuck McCarty. NJ Dept of Env. Protection, SBAP, NJ (fax)
22. Anne-Marie Pa'trie, EPA Reg. VIII, SBAP Contact, EPA Region VIII (fax)
23. Amelia Cooding, Env. Specialist, SBAP, IL (fax)
24. Bruna Cima, Helpline Coordinator, SBAP, IL (fax)
25. Byron F. Sha\v. Jr., Business Assistance Unit Chief, Dept. of Natural Resources/TAP, Missouri (W)
26. Charlie Kennedy, SBO, MPCA, MN (W)
27. Richard Segrave-Daly, Manager Business Assistance Center, EPA III
28. Dick Lehr, SBAP, Engineer Manager Staff, Louisiana (W)
29. Phyllis Copeland, SBO, SC Dept of Health & Environmental Control, SC (WP)
30. Scott Alquist, Associate Director, Truckee Meadows Community College, (fax)
31. Chuck Raffelson, WY (phone)
32. Jill Inahara, Business Assistance Program Coordinator, Oregon DEQ, OR (W)
33. Marcia Manley, Ombudsman, Small Business Assistance Program, Nevada Div. of Env. Protection (WP)
34. Randy S. Wolfe, Technical Assistance Director, DEQ, Mississippi (W)
35. Stephanie Bernkopf, Utah Small Business Ombudsman, DEQ, Utah (WP)
36. Pam Annarummo, Principal Environmental Planner, RI DEM, Rhode Island
37. Richard Rasmussen, Manager, SBAP, VA DEQ, Virginia (fax)
38. Robert Tarn, EHS HI/SBAP, Clean Air Branch, Hawaii (fax)
39. Sheri Storms, Sr. Environmental Manager, Indiana Dept. of Environmental Mgmt., Indiana (WP)
40. Anita Dorsey-Word, SBAP Coordinator, Small Business Assistance Program, Georgia (WP)
41. Maria L. Rivera, SBAP Coordinator, SPTAP, Puerto Rico (WP)
42. Warren Norton, SBAP, Montana DEQ, Montana (W)
43. Dan Clark, SBO, Wyoming DEQ, Wyoming (WP)
44. Jerry Burgess. Ombudsman, ND Dept of Health, North Dakota (W)
45. Ron Reece, Environmental Engineer, Utah Division of Air Quality, Utah (WP)
Conference Planning Survey - Page 8
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46. Alex Viteri, Jr., Small Business Assistance Program Coordinator, Depart of Env. Conservation, AK (W)
47. Ron Dyer, Ombudsman, Maine DEP, Maine (W)
48. Judy Mirro, Compliance Assistance Engineer, VT DEC's SBCAP, Vermont (WP)
49. Brian Kavanah, Manager Small Biz Assistance/Pollution Prevention Progams, Maine Dep-Sbtap (E)
50. Doug Ryder, Env Protection Specialist, Colorado Dept. of Public Health & Env. (WP)
51. Frances GiJliland, Business Assistance Representative; Santa Barbara County Air Pollution, CA (W)
52. Andrea Kreiner, DNREC, DE (F)
53. Kathleen Tschogl, SBO, CA (0)
54. Bruce Oulrey, SBAP, CA (O)
55. Mark Lambrecht, MT (W)
56. Mark Shanahan, OH
57. David Fielder, MI
58. Greg Czamecki, PA
59. Marian Mudar, NY
60 Jeff Burgess, ND
61. Patrick Hoermann, WA
Conference Planning Survey - Page 9
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XT-E3 99 03:53 FROr!:ri5U. EXTENSION ^26-994-5417 "0:444-ฃS36 PAGE:02
OFFICIAL BALLOT
SBO/SBAP 2000 Conference
Respond to Karen Ekstrom, te^iW^ltelfli"8-fax: 406-444-6R36
TiFf .P TIS pi IT TOGETHER \ TTRFAT SBQ/SKAP CONFERENCE IN 2MO!81ปnil!
You've had your chance to add session ideas to the ballot, and over 50 of you responded and made some great
suggestions. We now have 74 (lit!) topic ideas. Unfortunately, we can't use all the ideas ปJ^JJ^* "ป"*5i
So NOW is your chance to make a big impact on the conference. WE NEED YOU TO VOTE ON WHAT TOPICS
YOU'D LIKE TO SEE COVERED AND AS WHAT TYPE OF SESSIONS. FiH out the ballot on your computer
or on hard copy - whichever is easier. Then, fax or Email it back to Karen Ekstrom (above addreis) by October 22.
The 2000 conference is on a Tuesday, Wednesday, and (half day) Thurtday. There will be CAP training and (possibly) other
optional training on Monday. There will also be a short hands-on training running throughout the session. The conference will
include a keynote speech and a variety of general and breakout sessions. We need you to do FOUR things on Uus ballot:
Breakout Sessions. Put a"B" or a ซBB" in front of the topics you would most like to have at the conference. We have
four session rooms; so. depending on how many General Sessions we have and how long the Breakout Sessions are, we
may have from 15 to 40 Breakout Sessions. Please pick up to 25 topics as Breakout Sessions, The ซBB designation
should be used fcr those topics you think are a MUST for the conference,
General Session. If you are interested in a topic, but don't want to sec it as a breakout session, consider it as part of i
General Session. These sessions are a few hours long and cover several topics. Put a ซG" in front of the topics you wouk
like to see covered in a General Session. If you want more than one General Session, indicate which of your G choice;
should be in each session by adding a number. We could havo as many as three General Sessions (one each day), so you;
choices may include "Gi", "G2", and "G3". If you want only one Genera! Session, you would have only "Gl"s. Get it.
Newcomer Session. If you think some of the topics would be best grouped in a Newcomer Session, please put a ซN" ii
front of those topics. Chose up to four topics for the Newcomer Session.
Poster displays. If you think some of these topics are worthwhile, but would be hotter as poster displays rather tha
sessions, please indicate by putting a "P" in front of the topic. Choose up to 5 topics for poster displays.
Track l: Regulatory Update and Guidance What You Need to Kngw (U)
Update on 112R and the General Duty Clause
Upcoming Regulations (Coating and Combustion)
Urban Area Toxics Strategy
' EPA1 a iRevised. Small Lab Guide
EPA'a Auditing Resource Guide
General MACT Update
"New" Air Standards (Ozone. PM2.5, NOx, Sip Status)
Title m/TitteV Interface
fi/j Small Business Assistance in Indian Country
O Targeting Outreach for now NESHAPs
Update on Legislative Activities
Track 2i Building Your Program - Tooli, Tips, and Trfckt (14)
6 Increasing Your Program's Profile - Is Advertising ihe Answer?
Funding and Administering a Small Business Loan Program -IncludesLoan Success Stones
Financial Help for Small Business Programs (Update on the Nat. Small Biz Financial Aid Working Group).
Funding and Implementing a Multi-Media Program, . , ป- A-\
focreasini Program Performance by Moving to Multimedia (Where Other Media "Meet' the Clean Air Act).
g Expanding Your Technical Services to Include Multimedia - How and Why.
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3C""-=S S3 09:53 F*0ซ:ME--j EXTSN5ICN 426-994-5417 TO:444.S83ฃ PflGE:03
6 Starting and Administering i\ Sector Recognition Program (ex: CCAR).
&Web Sites - A Look at Some of the Best Support Sites for Small Businesses.
Improving Your SBO/SBAP Program's Web Page-What are Other States Doing?
P Outreach Materials for SBO/SBAPs - A look at Successful Newsletters, Brochures, and Other Materials.
Using Trade Organisations to Spread the Word and Build Your Client Base.^
SJBlsourcesTipa - How to Identify. Interview, Hire, and Retain High Quality SBAP Personnel.
^Influencing National and State Logislation/Rulemaking. .
Small Business Owners Panel.
j Interfacing With Other Program* B P2, *2i Commerce, und Enforcement (10)
-^Integrating W into Small Business Outreach ,ซ;,ซ!
P2 and the Printing Industry - Making Publications More User-Fnendly and Less Wasteful.
Uaing Energy Efficiency Programs to Benefit Small Businesses
Economic Development and SBO/SBAPs - Helping Economic Development while Maintaining Env. Integrity
SBAP/SBDC Partnerships-Success Stories and How To's.
Working with Your Stale's Enforcement Program - How to Cooperate for the Benefit of Your Clients
EPA's New Small Bwiness Enforcement Guidance. WN^.V_ .!ซ* *Vi " "
P2 Training for Permit Writers and Inspectors Tri*y>
OSHA Issues and Regulations Facing Small Businesses ป>j c cut >****!
Why You'll Do Better Partnering..,. **
Track 4; Improving Your Skills (9)
Plain English Writing. rt .. ... -
Good Mediation Skills - How to Reach Consensus in Disputes Where Voluntary Compliance is Needed.
How to Find the Best Training Opportunities for Your Personnel
f Site Visit Pointers-(Compliance and Health and Safely Issues).
P How Much Will it Cost? - Typical Costs for P2 and Compliance and How to Help Develop Sit^Spcwfic Costs.
fc& Preparing Effective Educational Workshops for Small Businesses
Effective Lobbying Pros and Cons.
& EPA Grant Writing Tutorial
Environmental Chemistry Refresher
Track S: SOT Programs - Administrative Issuci (7)
The Funire of the SBOs/SB APs-Have Wp Lost Ground?
Steering Committee: A Definitive Role
Selecting the Compliance Advisory Panel Members - Is There a Faster/Better Way?
Liability and Technical Assistance-Can We be Held Liable by Our Clients?
Conflict .Resolution between Small Business and Yowr Agency - Remaining Neutral without Offending Your Boss or Client?
Program Planning, Measurement, Rccordkeeping, and Reporting Techniques.
Overview of the $M Grant Projects, including Profiles and Status of Selected Grant Projects.
Truck 6: Emerging Iintes (13)
6 The Mercury Project
Watershed vs Industry Approaches ^ RedefiningPZ and Conducting Outreach.
Shop Certification for Auto Body Shops -P2 Training for New Employees (including morutonng blood metal levels).
6 Multi Media and Self Audits - State/Federal Audit Policies.
New Source Review Permits and Options.
Acid Rain Requirements - Not Just for Big Business.
. EPA's Cumulative Exposure Study (Risk Assessment vs MACT).
Area Source State Inventory
The Future of the NAAQS.
What's New with ISO and Environmental Management Systems (BMS1 /
6The Natural Step - Sustainabilicy.
P Carbon Dioxide Technology in Dryclcaning - A Replacement for Perc?
6 OECA's Task Force on Innovation Compliance Assistance.
Track 7: technical Assistance (10)
Asphalt, Concrete. Sand, Gravel, & Construction
Fiberglass and Reinforced Plastics
-------
CC7-23 55 08:54 FRCM:MSU EXTENSION 426-554-5417 10:444 6S36 FflGE:B4
^ HVLP Sprayers, Auto Body Shops, and Surface Coating
Estimating Emissions
Small Combustion Sources
Q General jennirs
r Microbial Paru Washing Equipmcni
fe Petroleum Prycleaners
(^Printers'
(^Multimedia issues (Stormwatcr, Septic Tanks, Etc,)
Some extra questioni (pleage mark your preference):
Breakout scssloni should be: ^45min _60min _90min
Breaks should be: _lOnun ฃ 13 rein _20miu
Conference day should bo: _Jป4 ฃ. 8 to 5 _ปป6 ^
Should Breakout Seldom have more than one presenter, or docs this dilute the material? U^**-*^ u ^^ * '
ซ I am interested in a balf-day Trainlaa Sewion on Monday that would fcw on ''classroom-Btyle" lenndng for, paniซlซr topic:
yes no
It should be: _ concurrent with CAP training _ following CAP training
Suggestions for the topic are:
I wunt a Regional meeting: XY" -Nq
Itibtiuldiie: __DHring one lunch period icAs a Session _ No preference
Any speaker idem for the topics you selected as General or Breakout Sessions? Any speakers to avoid?
1 WorkinK Groups are 2 to 4 hours long and arc "roll up your sleeves" opportunity's toiocus on a specific lopic and **of&f
rซซl u omrad r, TraiLaa Session where the object is to learn aboutซsubject. In Arizona, the working groups resulted in
SSฃ^^^ ซ* - "**ฐ^wwch *ซ<ซป* *c "Rathinking wgulating Sma"
Business".
Would you attend a Working Group? ^es no
Would you attend both a Working Group AND ปTrauung Session? ->f_yei _no
If not, which would you prefer? ^Working Group ^Training Session
When should the Working Group be held? ^.Monday _ during the conference.
What topic would you like to see covered?
-------
-------
SBO 2000 Conference - Survey and Ballot Results to Conference Questions
LUNCH:
Type
Catered
Box
Own
Monday
0
5
48
Tuesday
15
15
29
Wednesday
2
10
47
Thursday
0
1
54
AFTER HOURS ENTERTAINMENT:
Interested 56
Bringing a Guest 13
Dinner Theater 30
Picnic 30
Raft Trip '28
Happy Hour 26
Scenic Drive 15
2000 ATTENDANCE:
WEB SITE:
Absolutely
Very Likely
Possibly
Not Likely
Would Use
Wouldn't Use
19
33
4
5
48
7
PRESENTATION PREFERENCE:
Overhead
Film Slides
Computer Slides
No Preference
USED 99 COMPUTER ROOM:
Yes
Wo
SESSION LENGTH (Minutes):
45
60
90
2
1
24
26
13
34
20
31
9
MONDAY NIGHT, NO-HOST BAR, RECEPTION:
Yes 29
No 5
No Choice 24
PREVIOUS ATTENDANCE:
New Orleans . 9
Phoenix 21
San Diego . 11
Chaleston 16
Tampa 26
Registration
Agenda
MT Travel
Hotel
Suggestions
45
41
33
30
22
NEED DISPLAY SPACE:
Yes
No
Maybe
BREAK LENGTH (Minutes):
10 12
15 41
20 12
10
36
4
CONFERENCE DAY:
7-4
8-5
9-6
9
52
1
-------
TRAINING OPPORTUNITIES:
HALF-DAY MONDAY TRAINING -
Interested 28
Not Interested 34
Concurrent w/CAP 8
After CAP 19
WORK GROUP
Interested
Not Interested
REGIONAL MEETING -
Interested
Not Interested
HANDS-ON DEMO -
Very Interested
Somewhat Interested
Not Interested
41
17
49
14
32
15
10
Monday 10
During Conference 30
Lunch 22
Session 12
. No Preference 17
Responses to Date: 61
-------
B BB
N
Score Score
(BB=1.5) G=l
Jfcckl:
17
14
6
I
1
20
n
4
1
4
24
16
17
5
14
12
8
18
8
16
12
Track 2:
3
3
1
2
3
1
1
fe
P4
4
12
22
19
22
16
21
18
8
19
17
14
20
7
16
16
Track 3:
5
1
1
4
4
4
14
4
4
24
11
18
19
19
15
14
11
21
10
Track 4:
1
1
1
fc.
l>
W 2
9
15
5
23
22
30
13
17
15
Regulatory Update and Guidance - What You Need to Know (11)
5
12
3
1
3
7
7
5
5
9
3
1
1
4
5
1
1
1
3
1
2
2
Update on 1 12R and the General Duty Clause
Upcoming Regulations (Coa'ting and Combustion)
Urban Area Toxics Strategy
EPA's Revised Small Lab Guide
EPA's Auditing Resource Guide
General MACT Update
New Air Standards (Ozone, PM2.5, NOx, Sip Status)
Title Ill/Title V Interface
Small Business Assistance in Indian Country
Targeting Outreach for new NESHAPs
Update on Legislative Activities
24.5
34
21.5
6.5
18.5
22.5
18.5
25.5
15.5
. 29.5
16.5
33.5
48
27.5
7.5
19.5
42.5
29.5
29.5
16.5
33.5
40.5
Building Your Program - Tools, Tips, and Tricks (14)
n
8
9
14
11
12
3
7
7
8
3
1
9
12
1
2
1
3
!7
9
8
2
2
Interfacing
8
2
3
5
8
11
6
.5
8
2
3
2
3
3
1
Improving
5
14
7
7
8
1
8
3
2
1
2
3
1
1
1
2
3
4
1
5
6
1
2
Increasing Your Program's Profile - Is Advertising the Answer?
Funding and Administering a Small Business Loan Program - Includes Loan Success Storie
Financial Help for Small Business Programs (Update on Nat SB Financial Aid Work Grou
Funding and Implementing a Multi-Media Program.
Increasing Program Perform, by Moving to Multimedia (Where Other Media Meet the CA
Expanding Your Technical Services to Include Multimedia - How and Why.
Starting and Administering a Sector Recognition Program (ex: CCAR).
Web Sites - A Look at Some of the Best Support Sites for Small Businesses.
Improving Your SBO/SBAP Program's Web Page - What are Other States Doing?
Outreach Materials for SBO/SBAPs - A look at Successful Newsletters, Brochures, Etc.
Using Trade Organizations to Spread the Word and Build Your Client Base.
Human Resources Tips - How to Identify, Interview, Hire, and Retain High Quality Personnel.
Influencing National and State Legislation/Rulemaking.
Small Business Owners Panel.
38.5
31
35.5
37
37.5
36
12.5
29.5
27.5
26
24.5
8.5
29.5
34
41.5
31
38.5
38
39.5
39
13.5
29.5
28.5
26
28.5
8.5
33.5
46
With Other Programs B P2, E2, Commerce, and Enforcement (10)
2
1
3
1
2
Integrating P2 into Small Business Outreach
P2 and the Printing Industry - Making Publications More User-Friendly and Less Wasteful.
Using Energy Efficiency Programs to Benefit Small Businesses
Econ.Development and SBO/SBAPs - Helping Econ. Devel. while Maintaining Env. Integrit
SBAP/SBDC Partnerships -Success Stories and How To's.
Working with Your State's Enforce. Program - How to Cooperate for the Benefit of Your
EPA's New Small Business Enforcement Guidance
P2 Training for Permit Writers and inspectors
OSHA Issues and Regulations Facing Small Businesses
Why You'll Do Better Partnering....
36
14
22.5
26.5
31
31.5
23
18.5
33
13
41
15
23.5
30.5
35
35.5
37
18.5
37
17
Your Skills (9)
6
3
6
4
4
1
6
Plain English Writing.
Good Mediation Skills-Reaching Consensus in Disputes Where Voluntary Comp.is Needed.
How to Find the Best Training Opportunities for Your Personnel.
Site Visit Pointers - (Compliance and Health and Safety Issues).
How Much Will it Cost? - Typical Costs for P2/Compliance + How to Help Develop Costs.
Preparing Effective. Educational Workshops for Smalt Businesses
Effective Lobbying - Pros and Cons.
EPA Grant Writing Tutorial
Environmental Chemistry Refresher
16.5
36
5
33.5
32.5
42
14.5
29
19.5
17.5
37
5
33.5
33.5
43
16.5
29
19.5
^
-------
Track 5:507 Programs - Administrative Issues (7)
30 6 2
8 7 }
776
7 21 5
3 17 12
3 22 14
13 13 7
1
1
6
Track 6: Emerging
1 10 2
3 13 6
1 15 6
I 21 7
1 20 2
8 2
2 16 4
1 6
5 13 2
3 12 2
2 21 4
19 6
8 12 5
3
3
2
2
2
3
1
1
I
2
8
Track 7: Technical
22 6
23 4
27 6
16 10
12 8
12 9
11 1
17 4
14 .
2 27 7
a b
20
!2
9
4
28
S
2
1
j
I
1
31
41
52
48
34
19
1 The Future of the SBOs/SBAPs-Have We Lost Ground?
2 Steering Committee: A Definitive Role
4 Selecting the Compliance Advisory Panel Members - Is There a Faster/Better Way?
1 Liability and Technical Assistance-Can We be Held Liable by Our Clients?
1 Conflict Resolution between Small Business.es and Your Agency
2 Program Planning, Measurement, Recordkeeping, and Reporting Techniques.
Overview of the $M Grant Projects, including Profiles and Status of Selected Grant Projec
Issues (13)
The Mercury Project
Watershed vs Industry Approaches - Redefining P2 and Conducting Outreach.
Certification for Auto Body Shops - P2 Training for New Employees (inc. blood metal level
Multi Media and Self Audits - State/Federal Audit Policies.
New Source Review Permits and Options.
Acid Rain Requirements - Not Just for Big Business.
EPA's Cumulative Exposure Study (Risk Assessment vsMACT).
Area Source State Inventory.
The Future of the NAAQS.
Wha's New with ISO and Environmental Management Systems (EMS)?
I The Natural Step - Sustainability.
Carbon Dioxide Technology in Drycleaning - A Replacement for Perc?
OECA's Task Force on Innovation - Compliance Assistance
Assistance (10)
Asphalt, Concrete, Sand, Gravel, & Construction
Fiberglass and Reinforced Plastics
HVLP Sprayers, Auto Body Shops, and Surface Coating
1 Estimating Emissions
Small Combustion Sources
General Permits
Microbial Parts Washing Equipment
Petroleum Drycleaners
Printers
Multimedia Issues (Stormwater, Septic Tanks, Etc.)
c
9 Breakout sessions should be (1=45, b=60, c=90)
12 Breaks should be (a=10, b=I5, c=20)
1 Conference day should be (a=7-4, b=8=5, c=9-6)
1 1 a=onespeaker, b=more)
I am interested in a half-day Training Session on Monday (a=yes, b=no)
(a=concurrent w/CAP), b=followng CAP)
49
22
41
24
14
12
17
16
"Estimating Emissions and PTE" "Basic Env. Chemistry""HR""HVLP"
"small group facilitation", conflict resolution, partnership development, performance outcomes
507 Programs - Administrative Issues
Technical Assistance - Microbial Parts Washing Equipment
Technical Assistance - HVLP Sprayers, Auto Body Shops, and Surface Coating
Effective Lobbying and Influencing National and State Legislation/Rulemaking
Good Mediation Skills and Conflict Resolution
1 want a Regional meeting (a=yes, b=no)
17 It should be: (a= lunch, b=session, c=no preference)
Would you attend a Working Group (a=yes, b=no)
Would you attend both a Working Group AND a Training Session (a=yes, b=no)
8.^6.5
16 23
28.5
35
43
23.5
13
22
24
31.5
23
11
22
6
16
15
27
28
19.5
31 1
29 <
36
31
24
25.5
12.5
23
14
37.5
35.5
38
46
36.5
14
25
25
32.5
24
11
24
7
21
18
29
28
27.5
fli1
9
36
31
24
25.5
12.5
23
14
39.5
-------
14 4 If not, which would you prefer? (a=working group, b^training session)
10 30 When should the Working Group be held? (a=Monday, b^during conference)
Other suggestions
-Performance Measurement (3)
-Rethinking regulating small business (3) but bring EPA policymakers
-Marketing. Promoting Our Programs on a State/National Level (4)
-Working with Enforcement (2)
-sucessful mediation techniques/conflict resolution. What role should mediator play? (2)
-Communications between /within government agencies - How to Improve them.
-Air Toxic strategy
-Nationwide SBO/SBAP brochure
-Improving Technical Ability of the SBAP
-Creating a national push for multi-media assitance.
-Developing EMS for Small Businesses
-Discuss changes made to the Small Business Policy
-Identify subcommittees working on issues common to SBO/SBAP programs
-Increasing EPA/Congress awaremess of SBAP's and success. Develop group that puts
something together to give to Congress other than the mass of worthless paper we now
distribute..(Annual report)...
Improving Your SBO/SBAP Program's Web Page - What are Other States Doing
National Smalt Business Financial Assistance Workgroup
Compliance assistance, working with enforcement. Preferable to have OECA/state enforcement
staff at session. Also someone from ECOS.
Speaker Suggestions
MI and MN have been working on multimedia and OSHA handbook- Dave Fielder MI
Annette Fulgenzi, II SBAP - Working with Enforcement
Pat Hoermann for the National Small Business Financial Assistance Group
-------
-------
ATTACHMENT D
Final Conference Agenda
-------
-------
AGENDA
SBO/SBAP National Conference and Training Event
Missoula, M T June 19-22, 2000
Helping Small Businesses and the Environment through Education and Assistance
MONDAY, June 19, 2000 (Pre-conference Training Day)
8:00-12:00 CAP Training (Stan Lynde Ballroom, Room A)
Angel Martin-Dias and Audrey Zelanko, CTC. This training helps CAP members to understand their roles and responsibilities as
part of an effective small business technical assistance program. This is the perfect opportunity to network with other CAP
members from around the country to share ideas, develop strategies, and map out a proactive approach to working with their
SBO and SBAP. For more information on the CAP training go to http://www.smallbiz-enviroweb.org/captrain.htmt
11:30-1:00 LUNCH
1:00-4:00 CAP Training (continued) (Stan Lynde Ballroom, Room A)
1:00-3:00 Audit Training (Stan Lynde Ballroom, Room B)
Frank J. Pr::nar, CPE.4. President. PRIZIM Inc. Environmental auditing is an acknowledged method for catalyzing the
development and improvement of an internal environmental management system. Today, hundreds of articles, books,
and presentations are available on the subject. However, very little seems appropriate for small businesses leaving
auditors and small businesses with the difficult task of trying to adapt big business references. This session will present
the fundamentals of environmental auditing, sources of useful information on auditing, and appropriate audit tools all
with a small business focus. Frank has conducted over 100 audits and helped government and commercial clients
nationwide develop and improve environmental auditing programs.
3:30-5:00 CCAR-6reenIink Training (Atrium Meeting Room, Hook and Autio Rooms)
Sherman Titens, Executive Director, CCAR-GreenLink. The US Small Business Administration selected CCAR-
GreenLink(R) as a "Model of Excellence" in providing compliance assistance to the regulated automotive service and
collision repair community. Sherman will show you how to use the dynamic innovations that have been recently added
to dramatically expand the capabilities of this Compliance Assistance Center. He will also review the P2 collaborations
in which CCAR-GreenLink(R) is now engaged. You don't want to miss this hands on learning session where you will .
learn how you can increase your assistance knowledge and skills.
4:00-5:30 Newcomers Orientation (Stan Lynde Ballroom, Room B)
Pam Christenson, Rudy Carrier, and Bob Rose. If you are a new SBAP/SBO representative, please join us for this brief
introduction to the world of the 507 programs. Learn about SBAP/SBO program operations and structure on the state,
regional and national level; common acronyms used; and where to get helpful information for your own program. This
orientation may be especially beneficial for individuals working with an SBAP/SBO program for less than a year or for
those who have not attended a national conference in the past.
2:00-5:30 Early Registration (Lobby Area)
Get your materials now and avoid the morning rush!
5:30-6:30 RECEPTION (Atrium)
No host bar with appetizers. A great chance to mingle with your peers and renew old friendships.
SBO/SBAP Conference Agenda Page I
-------
TUESDAY, June 20, 2000
7:30-12:00 Registration (Lobby Area)
8:00-8:30 Welcome, Introductions, and Conference Updates
Karen Bkstrom, MT SBO (Conference Host)
Alex Christofaro, Director, EPA Office of Business and Community Innovation
Mike Vogel, P2 Program Director, Montana State University
8:30-9:30 Keynote Speech - Small Business: What's On Their Minds and How Do We
Reach Them?
Hattie Bryant, host of Small Business 2000 on PBS
9:30-9:45 BREAK (Atrium)
9:45-11:30 General Session 1 - Regulatory Updates and Guidance
Moderator: Karen Brown. EPA SBO
An update on regulations important to small businesses:
MACT Update, Amanda Aldridge, OAQPS, EPA. Upcoming MACT standards for coatings, combustion,
and reinforced plastics manufacturing will be addressed, including types and sizes of businesses expected t
impacted by these rules.
Update. David Speights, Associate Director, CEPPO, EPA. An update on the existing ] 12(r)
regulations, including a discussion of the public notice requirements and the definition of small business.
(10 minute stretch @ 10:30)
11:30-1:00 LUNCH (on your own)
1:00-2:00 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 1 - Update on the Million-Dollar Grant (Room A)
Charlie Kennedy, MN SBO and Larry Kolczak, SCAQMD
Moderator: Ken Smith, The Boardman River Group
In late 1999, EPA awarded grants totaling $ 1M to ten state SBO/SBAP programs for projects that would benefit their
individual programs and the 507 programs as a whole. This session will provide you with information on the history and
goals of the grant, the scope and status of the ten projects, and EPA's expectations for the results. The work being done
on these projects is likely to be very useful to you in the near future, and this is your chance to find out what's going on.
Track 2 - Using Trade Organizations to Spread the Word and Build Your Client Base
(Room B)
Gary Dawson, Belle Aire Cleaners and Tracy Mattson, Institute of Scrap Recycling Industries
Moderator: Karen Brown, EPA SBO
Hear trade organization representatives discuss how you can tap into the resources of the national and state affiliates!
spread your message of small business assistance. These are important relationships that are often ignored. Potential
small business clients who don't know you personally are more likely to trust you if their trade organization is behind
you. Learn how to make the most of every opportunity to leverage your message.
SBO/SBA P Conference Agenda Page 2
-------
Track 2 - Increasing Your Program's Performance - Is Advertising the Answer?
(Room C)
Erin Hart, Managing Director, The Nixon Group
Moderator: Else Bishop, FL SBO
The biggest challenge faced.by SBO/SBAP Programs is that of visibility or awareness. While we have made strides in
getting name recognition, evidence shows that we have a long way to go and that the majority of small businesses do
not know we exist. Most states have undertaken various initiatives or measures to increase program visibility with
varying degrees of success. In this current age of limited personal time, "visual and audio education" is often the easiest
and most effective way to reach a target audience. In this session, attendees will hear the pros and cons of mounting an
advertising campaign and how to do so if that course of action is selected.
Track 3 - Using Energy Efficiency Programs to Benefit Small Businesses (Room ฃ)}
John King, Aspen Systems Corporation
Moderator: Jim Olsen,
Learn about ENERGY STAR Small Business - a free, voluntary service now working with nearly 2,700 small firms. No
reports or inspections and all information and services are free of charge. Energy Star helps small businesses cut their
energy costs with information and tech support calculations, success stories, a finance directory, a free guide, access to
free software and publications, and an online business-to-business directory for buying competitively priced energy
efficiency products and services. The program also operates a national annual award program for small business energy
efficiency upgrades. Small businesses can call toll-free at 1-888 STAR YES for info and support, or visit
www.epa.gov/smallbiz, to download free materials and e-mail their questions.
2:10-3:10 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C. or D)
Track 1 - Targeting Outreach for new Environmental Standards (Room A)
Dan Clark, SBO, WY SBO
Moderator: Bob Rose, EPA Office of the SBO
This session will provide information on ways to focus compliance assistance outreach efforts on businesses likely to be
affected by new environmental standards. The session will include assessing new environmental standards to determine
potential impacts on the sma|i business sectors likely to be affected, locating specific businesses within those sectors,
communicating with them to explain how they may be affected, soliciting inputs from them related to the rule making
process, and helping them identify ways to comply with the new standards while-maintaining a profitable operation.
Track 2 - Building and Improving Your SBO/SBAP Program '$ Webpage (Room B)
Mike Miller, Web Coordinator, University of Montana, College of Arts and Science
Gwen Landquist. Wendy Foltz, and Dacia Klosson, University of Montana
Mike and his student design team wilt discuss website development and design discussion, including team design
concepts, web jargon such as HTML, JAVA (what are they?) and design software available. Find out where to look for
graphics, backgrounds, fonts and other "cool" stuff. Be ready for lots of interactive discussion and tips on improving
an existing site. Gain a web user's perspective and how your design can impact their experience so that they will want to
come back. Find out what makes a good site good and a bad site bad?
Track 3 - Economic development and SBO/SBAPs - Maintaining Environmental
Integrity (Room C)
Pam Annarummo, RI DEM and Linda King, IA SBO
Too often economic development and environmental protection are pitted against each other; we know this is not the
case. Pam Annarummo (environmental agency) and Linda King (economic development) will give you examples of
collaborative efforts that benefit everyone. Pam will highlight the working relationship with Economic Development on
projects of Critical Economic Concern, a collaboration between the Korean economic officials and RI P2 Center to form
the URI KHTech Center for Cleaner Production, and demo a web based referral and coordination tool, BttsinessFirst,
created by Economic Development. Linda will discuss the concept of "virtual teams", integrating all regulatory
agency's permitting with Iowa's new businesses and resolving conflicts with regulatory agencies through mediation.
Here is an opportunity for you to learn how others have created or strengthened beneficial working relationships.
SBO/SBAP Conference Agenda Page 3
-------
Track 5 - Carbon Dioxide (CO2) Technology in Dry Cleaning (Room E>)
Jeff Dunn, Global Technologies and Gary Dawson, Belle Atre Cleaners
Moderator: Elsa Bishop, FL SBO
Chances are you've heard about CO2 technology in dry cleaning, but needed more information. Now's your chance to
learn more about this fundamental change in technology with potential benefits to industry, government, and
consumers. Federal EPA funding in CO2 research at Raytheon and Los Alamos National Laboratory has been
commercialized and has resulted in a commercially viable process developed by Alliance Laundry Systems (LLC), the
largest commercial laundry company in North America. The DryWash Cleaning Process has no environmental or health
impact, performs equally to conventional systems, and its operational cost is equivalent to existing systems. Alliance
will describe the system and how it is being targeted to a variety of small-business dry cleaners nationwide
CAP Meeting - Additional opportunity for CAP members to meet
3:10-3:30 BREAK (Atrium)
3:30-4:30 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 1 - OECA's Compliance Assistance Plan (Room A)
Sina Bushong. OECA, EPA
Moderator: Pam Christenson, WT SBCAAP
Shaping EPA's Future Compliance Assistance Activities. The EPA Office of Enforcement and Compliance Assurance
(OECA) is looking for guidance and input as they create an agency-wide compliance assistance plan. This is your
chance to offer suggestions and voice your opinions on the direction the agency should consider when planning
compliance assistance activities and creating compliance assistance tools.
Track 2 - Outreach Materials for SBO/SBAPs (Room B)
You can't visit each potential client individually, so you need to develop and distribute appropriate outreach materials.
This session will help by providing information on various types of outreach materials and how they might fit into your
program goals. The session has two speakers:
Richard Polito, Maricopa County SBEAP. Maricopa has explored several methods of outreach, including a website,
tri-fold brochures, and newsletters. The web site is very comprehensive and includes daily air quality and weather
info, all rules & regulations, public workshops, SBEAP workshops, as well as links to other agencies, pollution
prevention and dust control information. Online applications satisfy a customer need while saving time and money.
Businesses like the ability to download rules and applications while speaking to the SBEAP on the phone. Hear
about successes and failures and learn how you can apply these results to your program.
Alwin Ning, Oklahoma SBAP. Development of successful brochures, newsletters, fact sheets, etc. What works and
what doesn't, identifying your target audience, methods of distribution, etc.
Track 5 - How Much will it Cost? - Typical Costs and How Tos for P2 (Room C)
Isao Kobashi, WRPPN and David Hartley, California P2 Clearinghouse'
Moderator: Bissi DiCenso, IL SBAP
This session will provide attendees with real examples of how small business environmental assistance providers work
with other programs to better serve their business client's environmental needs. Hear about peer-to-peer mentoring,
technical assistance programs from national laboratories, and other collaborative efforts. Case studies that illustrate
partnerships and P2 accomplishments/costs savings will be presented. You'll leave this session with new ideas and
contacts to better serve your business clients' environmental needs.
Track 6 - Multimedia Issues (Room b)
Would you like to expand your program to include multimedia issues, or find out how other programs are providing th
type of service? Check out this session for tips and experience. It includes two speakers:
SBO/SBA P Conference Agenda Page 4
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Kathy Ramirez, TX SB AP. Kathy will speak about the effective use of a site consultation program as a compliance
measurement tool. This will include discussion on various tools such as background surveys, checklists, and
follow-up consultations to establish an accurate record of compliance improvements due to small business
assistance and outreach for multimedia issues.
Anthony Ching, HI Deputy Director of Health. Tony will share his experiences in establishing a multi-media
program under the hospice of a Small Business Stationary Source Technical and Environmental Compliance
Assistance Program (SBTCP). Techniques to.be discussed include: 1) focus group meetings with community
business input; 2) establishing an accountable system for reimbursements to the SBTCP; and 3) necessary
community and industry follow-up.
After Hours Event - Hcllgate Canyon Float (Meet outside front door at 6:00) Pre-registration
required. See list at registration desk.
WEDNESDAY, June 21. 2000
8:00-8:15 Conference Updates and General Questions and Answers
. Karen Ekstrom. MT DEQ. Host
8:15-10:15 General Session 2 - Multimedia Topics: Expansion to Multimedia and
Environmental Auditing
Moderator: Marian J. Mudar. PhD., NV SBAP
ซ Expanding to Multimedia and Improving Overall Program Performance, Sherry
Davis, Kansas SBAP. Sherry will discuss why multimedia expansion is important and how it can be done.
She will share related experience with the Kansas program
Multimedia Environmental Audits for Small Businesses. Jim Olson, Iowa SBAP. Jim will
discuss how expansion to multimedia can improve the overall effectiveness of the technical assistance
program and help gain trust of the small business community. He will share 10+ years of multimedia
experience with the Iowa program.
Multimedia and Audit Policies- State and Federal. Richard Daly, EPA Region HI.
Richard will discuss recent changes to the federal disclosure policies and how they can impact small
businesses. He will also give an overview of state audit policies.
(10 minute stretch at 9:30)
t ' 4
10:15-10:30 BREAK (Atrium)
10:30-11:30 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 3 - SBAP/SBOC PartnershipsSuccess Stories and How Tos (Room A)
Jonet Neff. KS SBO and Phyllis Copeland, SC SBO
Partnership can be the key to making the most of resources that are restricted by budget, time, or personnel constraints.
However, partnership is not always easy. Here's an opportunity to discuss the issue with representatives who understand
the challenges associated with partnering in the universe of compliance assistance. The representatives will discuss why,
when and how to achieve successful partnerships.
SBO/SBAP Conference Agenda Page 5
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Track 4 - Planning a Successful Workshop (Room B)
Erin Hart, the Nixon Group and Aiwin Ming, OK DEQ
Moderator: Pam Christenson, WI SBCAAP
Learn what it takes to put on a workshop that works! This training session wil! provide tips, tools and techniques to help
you improve various aspects of your workshops, seminars and conferences.
Track 5 - EPA's Small Business Strategy (Room C)
Andrew Teplitzky, EPA Office of the Small Business Ombudsman
Moderator: Frank Priznar, PRIZIM, Inc.
EPA needs to hear from you! The Agency is revising its 1984 Small Business Strategy to raise Agency-wide awareness
of current small business issues and to highlight policies and innovative approaches that can address these issues. This
session will begin with a brief presentation regarding the Strategy revision, while the remainder of the session will be
reserved for your thoughts on current small business issues and your ideas for resolution. Your input is imperative to the
development of a revised Strategy that ultimately will make a difference for small businesses.
Track 6 - Technical Session- HVLP Sprayers - What's A vailable for Auto Body Shops
and Surf ace Coaters? (Room D)
Paul Rossi, ITW Industrial Finishing-Binks-DeViflbiss
High Volume Low Pressure (HVLP) spray systems reduce emissions and waste and can save your clients money! Learn
the technical aspects of HVLP technology from an expert, so you'll feel comfortable providing advice and assistance to
body shops and spray coalers. Paul is a Marketing /Product Support Specialist with ITW Industrial Finishing-Binks-
DeVillbiss. He is an entertaining speaker with YEARS of experience in this area. He'll explain equipment types,
application methods, and questions frequently asked by shop owner's.considering a switch to HVLP.
11:30-1:15 LUNCH (try Out to Lunch, in Coras Park next door) (It gets crowded at noon, so
suggest that you make your phone calls, etc AFTER you eat!)
.1:15-2:15 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 1 - Title Ill/Title VInterface (Room A)
' Jimmy Johnston, Georgia EPD and SBAP CAP
Moderator: Lee Tate
This session will discuss the relationships between the Federal Title III Air Toxics Program and the Title V Permitting
Program and how they affect small business. This is a follow up of last year's Title Hi/Title V Interface session. Topics
will include: area source deferrals, synthetic minor permitting, the once-in-always-in policy, retroactive application of
112(g), level of detail of permit conditions, multiple compliance options, the identification of emission units. Discussion
of U.S. EPA's latest positions on these topics will be covered.
Track 2 - Financial Help for Small Business Programs (Room B)
Charlie Kennedy, MNSBO and Patrick Hoermann, King County, WA
Moderator: Anita Dorsey-Word, &A SBAP
Charlie and Patrick are back by request. These gentlemen will provide an update on the National Small Business
Financial Assistance Work Group and provide insight on funding and administering a financial program. Learft what
works and what doesn't from people who have survived the battle.
Track 3 - Working with your State's Enforcement Agency (Room C)
Annette Fulgenzi, Illinois SBAP and Randy Wolfe, Mississippi SBAP
This session wil! provide attendees with insight as to how Programs of various structures coordinate with the
enforcement agency to operate most efficiently. Fulgenzi will discuss how coordinating outreach efforts before or
directly with enforcement efforts has increased compliance rates and utilized compliance assistance efforts. Wolfe wi
give examples of successful cooperative efforts.
SBO/SBA P Conference Agenda Page 6
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Track 6 - Technical Session - Asphalt, Sand and Gravel, and Concrete (Room D)
Tom Franklin, Montana DEQ
Moderator: Karen Ekstrom, MT SBO
Confused about how to boost compliance and help these clients? This session will provide guidelines and tips for doing
outreach to these small businesses, including a summary of the state and.federal regulations that apply to them. Learn
how to head off problems before they start and how to be a real asset to these businesses. Tom will use his years of
practical experience to give you the information you need to feel comfortable and useful at these sites.
2:25-3:25 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 1 - Integrated Urban Air Toxics Strategy (Room A)
Amanda Aldridge, OAQPS, EPA
Moderator: Nick Mellradis. CO SBAP
This session will discuss EPA's Integrated Urban Air Toxics Strategy. This strategy complements the existing national
air toxics program activities by focusing on achieving further reductions in air toxics emissions in urban areas. Included
in the strategy is a list of 33 air toxics that pose the greatest potential health threat in urban areas and also a list of area
sources responsible for a substantial portion of the emissions of these air toxics. This session will discuss which
categories of small businesses are expected to be regulated so far and examples of businesses in these categories, as well
as which States are likely to be most affected.
Track 2 - Using the Web and Standards to Get the News Out (Room B)
Scott Butner. ChemAlliance
Moderator: Laura Estes, MSU
As the business assistance community moves into the information age, the need to work together and collaboratively
create tools and information products for widespread use suggests that a formalized process to set standards could
enhance and simplify these efforts. This presentation will present a brief introduction to a standard setting process
created within the P2 community. It will trace the evolution of the process and examine how it was applied in the real-
life development of a document mark-up standard which encourages the exchange of news and calendar event
information between partnering web sites. The presentation will discuss how the standards process might be applied to
information needs of the business assistance community, and how harmonization with broader standards setting efforts
such as the Resource Description Framework (RDF) proposals may greatly enhance the accessibility and usefulness of
online P2 and business assistance information.
Track 6 - Technical Session - Estimating Emissions (Room C)
Don Mickey, Iowa Waste Reduction Center
This session will provide hands-on training for estimating emissions from paint booths and combustion sources.
Methods that will be used will be mass balance and emission factors, including a discussion on resources for locating
emission factors.
3J25-3-.45 BREAK (Atrium)
3:45-4:45 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, Ct or D)
Track 2 - Influencing National and State Legislation/Rulemaking (Room A)
Mark Shanahan, OH SBO
Moderator: Richard Rasmussen, VA SBAP
All small businesses and programs that help them live with the results of the work of elected officials and rulemakers.
Yet both groups can seem distant and unapproachable. For elected officials, our programs may seem "small potatoes" in
terms of total state or national budgets. Most of our program staff do not have the ability to "lobby" state or federal
legislators. Rulemakers are frequently stationed on the "other side" of the agency and may identify with the
compliance/enforcement view. This session will explore how different programs have tackled this problem. Discussion
will center on how our programs can use both elected officials and rulemakers to help our constituents.
SBO/SBAP Conference Agenda Page 7
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Track 4 - Small Business Owners Panel (Room B)
Carl Komassa, Beck Carton, WI CAP Chair
Suzanne Somers, Owner of Somers- Jaramillo 4 Company, UTCAP
Bruce Morrison, 6reen, Hennings, & Henry, MO CAP
Ken Legler, Houston Wire, TX CAP
Moderator: Karen 8r own, EPA S BO
They are our clients. What were some of their experiences with the 507 programs? What do they really think about our
programs, and what would they like to see from our services? Are we serving their needs? Hear a panel of small
business owners discuss how 507 programs can make a positive impact in their business lives.
Track 5 - Environmental Mentoring (Room C)
Walt Tunnessen, National Environmental Education & Training Foundation
Environmental mentoring is an effective vehicle for engaging businesses and leveraging additional resources to transfer
best practices in environmental management. Peer-to-peer mentoring programs are currently being developing and used
by a wide variety of business organizations, government agencies, and non-profits as a cost-effective tool for promoting
better environmental performance. This session will examine how mentoring has been used in compliance assistance
programs, examples of successful program design, opportunities for using mentoring, and important considerations for
developing mentoring programs. Handbooks and case study materials on environmental mentoring will be provided.
Track 6 - Technical Session - Fiberglass and Reinforced Plastics (Room D}
Charlie Kennedy, SBO and Lowell Miles, Miles Fiberglass and Composts
Moderator: Amelia Goading, IL SBAP
This session will provide the basics of what you need to know when- doing outreach to a fiberglass or reinforced plastics
facility. Additionally, Minnesota will provide an update on the status of their current fiberglass project and share what
they are learning about performance measures as a result of their outreach activities. An association representative
update us on the business aspects as well as current events in the industry.
After Hours Event - Fort Missoula Cowboy Cookout <& Entertainment (Meet outside the hotel's
front doors at 6:00. The bus leaves at 6:10 - NO EXCEPTIONS) Pre-registration required, see list at
registration desk..
THURSDAY, June 22/2000
8:00-8:55 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 3 - OSHA Issues and Regulations Facing Small Businesses (Room A)
Moderator: Olivia Achuko. DC 'SBO
This area of technical assistance is often overlooked. Hear representatives from Michigan and the District of Columbia
discuss how their jurisdictions deal with important OSHA issues facing small business clients.
Michigan Manufacturers' Guide to Environmental and Safety and Health Regulations-
Jim Ostrowski, Michigan DEQ. The Michigan DEQ and Consumer and Industry Services teamed up to develop this
first-of-its-kind publication. The guidebook contains 34 chapters, 5 appendices, and over 400 pages. It is packed
with easy-to-read discussions about state and federal environmental regulations, as well as Michigan OSHA
programs that affect manufactures of all sizes. This presentation will highlight the unique features of the guidebook
and how cooperation between state agencies opened up new doors in compliance assistance.
OC's Office of Occupational Safety and Health Occupational Health Checklist-
Handon, DC Department of Health. Industrial Hygienists in the DC OSHA office designed an instructional
checklist for use during an IH field inspection. It ts used as a quick reference guide to inspect public and private
facilities for occupational health hazards. This has served as a valuable screening tool to accomplish numerous
inspections primarily found in the local facilities. Only major OSHA and District regulations are highlighted.
SBO/SBAP Conference Agenda Page 8
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Track 4 - Liability and Technical Assistance - Can We Be Held Liable by Our Clients?
(Room B)
Jack Chisolm, FL Deputy General Counsel
Moderator: Maria Rivera, PR SBTAP
We provide assistance nation-wide to over one million small businesses per year, based on the 1998 SBO/SBAP
National Report to Congress. The potential exists for a certain percentage of those receiving assistance to experience
compliance-related actions. A certain percentage of that group might be tempted to believe that such enforcement
actions resulted from inappropriate or inaccurate "advise" or assistance provided by our programs and initiate lawsuits
for alleged damages. This session will address the legal issues associated with this potential liability and how such
actions would likely be handled at the state level.
Track 5 - Certification for Auto Body Shops-P2 Training for New Employees (Room C)
Joe Antonio and Pam Annarummo, RI DEM
Your car gets in a fender bender, you get it fixed, you pay the bill, end of story. But did you know that fixing your car
involves people who work in one of small business's most hazardous professions-refinishing cars? Here's your chance
to find out what's being done, to minimize worker exposure to VOCs and toxic metals in the autobody shop. Get a sneak
preview of Rhode Island's PowerPoint course on **Po!lution Prevention in the Autobody Shop." Find out how this course
will be incorporated into RJ's Autobody Certification Program for shops and vocational schools, and learn how Rhode
Island has become a pioneer by discovering startling information which has "driven" their P2 program to take necessary
preventative action in this highly volatile occupation.
Track 6 - Technical Session: General Permits (Room D}
Else Bishop, SBO, FL DEP
Moderator: Lee Tate
Small sources may sometimes trigger permitting requirements, because of the nature of emissions. To alleviate the
regulatory burden on those sources, some state environmental regulatory agencies have created "air general permits" for
certain specific industry types. These general permits are part of actual rules and include all air pollution requirements
applicable to each respective industry type. This approach avoids the traditional permitting process, significantly
reducing the paperwork and processing burden on small sources. Transitioning to this approach includes major outreach
to inform the affected industries of the new simpler process, so awareness of requirements is highlighted and
encouraged, thus resulting in increased compliance. Florida has implemented air general permits for both Title V and
non-Title V sources. During this session, you will hear how these general permits were developed, how they are
managed and compliance results achieved to date.
9:05-10:00 Breakout Sessions (Stan Lynde Ballroom, rooms A, B, C, or D)
Track 3 - Integrating P2 into Small Business Outreach (Room A)
Moderator: Andrew Sosden, M,D SBAP
Mining for Intellectual Bold: Knowledge Nuggets of the Information Age-Andy Bray and
Rick Yoder. This subsession will help you help businesses find and improve the information needed to build
profits, maintain competitiveness, and sustain a quality work environment.
The P2 Multi-Media Approach. Edythe McKinney. NC SBO. Integrating P2 into our assistance program
has helped us move more quickly to provide multi-media assistance. We have found that this message is
particularly wel! received by small business operators who may be able to reduce the regulatory burden by
switching to a less toxic or low VOC paint or chemical. This session will focus on opportunities for integration and
expanded technical assistance.
Small Business Pollution Prevention - It's the Uttle Things. Greg Copely, KY BEAP. We often
look for the big bang P2 effort. However, instituting one or more modest P2 efforts at a small business can be easier
and just as successful. Unfortunately, with our focus on emission reductions and "tangible" documentation that we
SBO/SBAP Conference Agenda Page 9
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can use/or our bean count, we often ignore the small gems of P2. This session focuses on keeping P2 accessible to_
our clients. ""
Track 4 - EPA Grant Writing Tutorial Software Demonstration (Room B)
Slynis M. Zywicki. EPA Region V
Moderator: Maria Rivera, PR SBTAP
Need help preparing a successful grant application? EPA has a tool that may work for you. Their Grant Writing Tutorial
software program is an interactive software tool that walks the user through the grant-writing process and helps them
learn to write more competitive grants. The program includes: detailed information and tips on writing a grant proposal;
how to complete a grant application package; program-specific sections on EPA's Environmental Justice,
Environmental Justice Through Pollution Prevention, and Environmental Education grant programs; examples of good,
complete grant packages; a mock grant-writing activity where the user is able to compare their results to a successful
grant application; and much more. The program is available on CD-ROM, and. is also being distributed via the Internet
where it has become EPA's most utilized and downloaded program since it was released in July 1998.
Track 5 - EPA's National Air Toxics Assessment (Room C)
Amanda Aldridge, Emission Standards Division, USEPA and Somnath basgupta, SBAP, IWRC
Moderator: .Salfy Tarowsky, ID SBO
This session will discuss EPA's National Air Toxics Assessment activities with a focus on the outreach and
communications activities planned for the release and use of the data. A State perspective will also be provided,
including concerns resulting from experiences with the release of data from previous air toxics inventory projects.
Track 6- Technical Assistance: Convincing Auto Repair Shops to Switch to Water-
Based Cleaning Systems (Room D)
Larry Kolczak. SC AQMD
More than 14,000 automotive repair shops in Southern California have made the switch from petroleum-based to
based systems for cleaning auto parts. They have reduced emissions and saved money in the process. Although the
change was mandatory in Southern California, it has created a pollution prevention opportunity that could be used
throughout the country. Larry Kolczak. who headed the outreach effort for this program, will describe the types of
water-based equipment that are available, costs, advantages and disadvantages of each.
10:00-10:15 BREAK (Atrium)
10:15-12:30 GeneralSession 3 - The Future of 507Programs
Moderator: Karen Brown, EPA SBO
We saved the best (or at least the most boisterous) for last. Those of you who are interested in the latest issues facing
our programs will not want to miss this final session. Why are we here and where are we going? This session is so
current that it is still being revised! Now's your chance to give input, voice concerns, and express your hopes and needs.
EPA's Small Business Strategy- Karen Brown, EPA, SBO, Director, Small Business Division; and Andy
Teplitzky, EPA Small Business Division. EPA will discuss upcoming revisions to its 1984 Small Business
Strategy. The intent of the revised Strategy is to raise Agency-wide awareness of small business issues and to
highlight policies and approaches that can help us achieve our goals in ways that are relevant to the small business
community. EPA needs feedback from SBAPs on this issue - definitely something that will affect the future of the
507 programs. See a related session on Wednesday, 10:45- II.
Improving the Visibility and Understanding of our Programs. Pam Christenson, WI-SBA and
Linda King, IASBO SBAP/SBO Promotional Subcommittee has been looking at ways to better market our
programs nationwide. The session will provide a forum for new ideas to be discussed and explored. We are looking
for feedback and comments on current work in the areas of: National Marketing Tools (brochures, ads, public
service ads); Trade Association Outreach; Legislative Outreach/Education; Marketing to Other Environmental
Assistance Providers; and Working with Non-Typical Partners. Now is your chance to provide input!
SBO/SBAP Conference Agenda Page 10
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Hot Topics. Rudy Cartier, Incoming Steering Committee Chair; Pam Christenson, Steering Committee Chair;
Karen Brown, EPA SBO; and Bob Rose, EPA Deputy SBO. A review of the most pressing issues facing 507 "
programs (including "Partnership Issues") and what you can do about them. Here's an opportunity for lively debate
about recently occurring events that may impact our programs. Feel free to get involved in the action, or just sit
back and learn. .
(10 minute stretch at. 11:15)
The End!
We hope you had fun and learned something, too.
Thanks for coming!
Remember to visit EPA's web site (http://www.epa.gov/ttn/sbap) to download
any of the sessions listed in this agenda
(please wait until mid-July).
FOP questions on this year's conference, call:
Karen Ekstrom
Small Business Ombudsman
Montana DEQ, Pollution Prevention Bureau
Helena, Montana
800-433-8773
Thanks to all the speakers and moderators who volunteered their time and talents and
thanks to the Planning Committee for finding them!
Your willingness to volunteer makes these conferences possible.
See you next year in Austin, Texas.
SBO/SBAP Conference Agenda Page 11
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ATTACHMENT G
List of Attendees with Personal Data, Registration Tracking Table, and
Attendee List for Newcomer and CAP Training
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SBO/SBAP 2000 National Conference Registrations
This list is arranged in the order registrations were received. To find a
name, use the find function on your edit menu. It is very easy. If you don't
have a name, try a state. It should be comprehensive, but may be missing a
few late registrations. If you have a name to add, call Karen Bkstrom at
800-433-8773.
Karen Ekstrom
SBO/SBAP
MTDEQ
PO Box 200901
Helena MT 59601
Phone:406-444-3641 Fax: 406-444-
kekstrom@state.mt.us
Renee Lesjak Bashel
Clean Air Specialist
W1SBCAAP
P.O. Box 7970
Madison, WI 53707
Phone: 608-264-6153 Fax: 608-267-0436
rlesjakbashel@commerce.state.wi.us
Susan Holben
Business Ombudsman
Michigan Economic Development Corp
201 N. Washington Square
Lansing, MI 48913
Phone: 517-335-2168 Fax: 517-241-3689
holbens@michigan.org
Dan Clark
SBO
Wyoming DEQ
Herschler Bldg 4 - W
122W.25thSt
Cheyenne, WY 82002
Phone: 307 777 7388 Fax: 307 777 3610
dclark@state.wy.us
Angel Martih-Dias
Environmental Specialist
Concurrent Technologies Corporation
320 William Pitt Way
Pittsburgh, PA 15238
Phone: 412-826-6819 Fax: 412-826-6810
martindi@ctc.com
Marcia A. Manley
Ombudsman, Nevada Div. Envir. Protection
33 W. Nye Lane
Carson City, NV 89706
Phone: (775)687-4670 Fax: (775)687-5856
mmanley@ndep.carson-city.nv.us
Bob Rose
Deputy SBO, USEPA
Office of Small Business Ombudsman (2131)
401M Street, SW
Washington, DC 20460
Phone:202-260-1133 Fax: 202-401-2302
rose.bob(5).epa.gov
Natalie Loquist
Small Business Technical Engineer
SC DHEC
2600 Bull Street
Columbia, SC 29201
Phone:(803)898-3981 Fax: {803)898-3939
Ioquisnm@columb30.dhec.state.sc.us
Lee Tate
Principal Environmental Engineer
GA Small Business Assistance Program
4244 International Parkway, Suite 120
Atlanta, GA 30354
Phone: 404/362-4854 Fax: 404/363-7100
lee_tate@mail.dnr.state.ga.4is
Greg Copley
KBEAP
Room 227 Gatton College
University of Kentucky
Lexington, KY 40506-0034
Phone: 6062571131 Fax: 6063231907
gccopll@pop.uky.edu
Tom Nakley
Engineer
EPA/HQ/Small Business Division
401MSt.,SW,M.C.2l31,
Washington, DC 20460
Phone: 202-260-1863 Fax: 202-401-2302
nakley.thomas@epa.gov
Andy Teplitzky
Environmental Scientist
-------
Small Business Division
U.S. Environmental Protection Agency
401 M St., SW, Mail Code 1802
Washington,DC 20460
Phone: 202-260-4088 Fax: 202-401-2474
Teplitdcy.Andy@epa.gov
Sally Tarowsky
Small Business Advocate
Idaho Division of Environmental Quality
1410 North Hilton
Boise ID 83706
Phone: 208/373-0472 Fax: 208/373-0342
starowsk@deq.state.id.us
Joe Antonio
Senior Environmental Planner
RI Dept. of Environmental Mgmt
235 Promenade Street
Providence RI 02908
Phone: 401-222-4700x4410 Fax: 401-222-3810
jantonio@dem.state.ri.us
Crispin Stutzman
Research Associate
Pacific NW Pollution Prevention Res Cntr
1326 Fifth Ave, Suite 650
Seattle, WA 98101
Phone:206-223-1151 fax: 206-223-1165
cstutzman@pprc.org
Jill Inahara
Business Assistance Program Coordinator
OregoaDEQ
811 SW 6th Avenue
Portland, OR 97204
Phone: 503-229-6547 Fax: 502-229-5675
inahara.jill@deq.state.or.us
Rudy Cartier
Small Business Ombudsman
NH Dept of Environmental Services
6 Hazen Drive
Concord, NH 03034
Phone: 603-271-1379 Fax: 603-271-1381
rcartier@des.state.nh.us
Bruce Thomas
Florida Small Business Assistance Progra
2600 Blair Stone Road MS #5500
Tallahassee, Fl 32312
Phone: 850-488-0114 Fax: 850-922-6979
thomas_bx@dep.state.fl.us
IL Dept. of Commerce & Community Affairs
620 East Adams Street, S-I
Springfield,IL 62701
Phone: 217/524-5199 Fax: 217-785-6328
afiilgenz@commerce.state.i!.us
Elsa A. Bishop
SBO & SBAP Env. Administrator
Florida Dept. of Env. Protection
2600 Blair Stone Road (MS 5500)
Tallahassee, FL 32399
Phone: 850/414-8399 Fax: 850/922-6979
Elsa.Bishop@dep.state.fl.us
Linda King
Small Business Liaison for Air Quality
Iowa Department of Economic Development
200 East Grand Avenue
Des Molnes, IA 50309
Phone: 515-242-4761 Fax: 515-242-4776
Linda.K.ing@ided.state.ia.us
Dan Nickey
Waste Reduction Specialist
Iowa Waste Reduction Center
1005 Technology Parkxvay
Cedar Falls, IA 50613
Phone: 319/273-8905 Fax: 319/268-3733
nickey@uni.edu
Arnold B. Medbery
Assistant to Small Business Director
US EPA
1200 Pennsyvania Ave. NWMC 1231
Washington. DC 20460
Phone: 202-260-1787 Fax: 202-401-2302
medbery.amold@epa.com
Mark Maclntyre
Public Affairs Specialist
U.S. EPA Region 10
1200 Sixth Ave.
Seattle, WA 98101
Phone: 206-553-7302 Fax:206-553-0149
macintyre.mark@epa.gov
Michael Edwards
Small Business Assistance Program
Utah Division of Air Quality
12073 S. Pine Ridge Road
Sandy, UT 84094
Phone: 801-536-4051 Fax: 801-536-4099
medwards@deq.state.utus
Annette Fulgenzi
IL SBAP
Pam Christenson
WI SBCAAP
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WI Dept. of Commerce
P.O. Box 7970
Madison, WI 53707-7970
Phone: 608-267-9214 Fax: 608-267-0436
pchristenson@commerce.state.wi.us
Robert Tarn
EHS III
Clean Air Branch-Hawaii DOH
P.O.BOX 3378
Honolulu, HI 96801
Phone: 808586-4200 Fax: 8085864359
rtam@emd.health.state.hi.us
Dick Lehr
Engineer Manager
Louisiana SBAP
7290 Bluebonnet
Baton rouge, LA
richard_l@deq.state.la.us
Jess Byrne
Analyst
Idaho Division of Environmental Quality
1410 N.Hilton
Boise ID 83706
Phone: 208-373-0114 Fax: 208-373-0342
jbyrne@deq.state.id.us
Eileen McGovem
EPA/SBO
U.S. Environ Protection Agency MC 2 J31
1200 Pennsylvania Ave., NW
Washington DC 20460
Phone: 202-260-5352 Fax:202-401-2302
(corrected)
mcgovem.eileen@epa.gov
Pam Annarummo
Principal Environmental Planner
RIDEM
235 Promenade Street >
Providence, RI 02908
Phone: 401-222-6822 x7204 Fax: 401-222-3810
annarump@doa.state.ri.us
Susan Weaver
Env Tech HI/SBAP Hasion to state reg program
Kentucky Division for Air Quality
803 Schenkel Lane
Frankfort, KY 40601
Phone: 502.573.3382 fax: 502.573.3787
susan.weaver@mail.state.ky.us
Kathleen Malone
Environmental Protection Specialist
U.S. EPA Region 2
290 Broadway, 21st Floor
New York, NY 10007-1866
Phone: 212-637-4083 Fax: 212-637-4086
malone.kathleen@epa.gov
Beth Anderson
Pollution Prevention Program Manager
USEPA - Washington, DC
1200 Penn. Ave NW, MC7409
Washington DC 20460
Phone: 202-260-2602 Fax: 202-260-0178
anderson.beth@epa.gov
Troy Johnson
SBAP Coordinator
MN Pollution Control
MPCA, Mail Code MDRF
520 Lafayette Road
St. Paul, MN 55155
Phone: 651-296-7767 Fax: 651-282-6247
troy.johnson@pca.state.mn.us
Jim Friloux
SBO
LDEQ
P.O. Box 82263
Baton Rouge LA
Phone: 225-765-0735 Fax: 225-765-0746
j im_f@deq.state.la.us
Kenya K. Carroll
Environmental Assessment Specialist
KY Bus. Env. Assistance Program
227 Gatton College of B and E
University of Kentucky
Lexington KY 40506
Phone: 800-562-2327 Fax: 606-323-1907
ckeny2@pop.uky.edu
Janet Neff
Public Advocate
Kansas Dept. of Health and Environment
Building 283, Forbes Field
Topeka,KS 66620
Phone: 785-296-0669 Fax: 785-291-3266
jneff@kdhe.state.ks.us
Amelia Gooding
Environmental Specialist
IL SBAP
620 E. Adams, Third Floor
Springfield, IL 62704
Phone: 217/785-4557 Fax: 217/785-6328
Email: agooding@commerce.state.il.us
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Somnath Dasgupta
Manager, SBAP
Iowa Waste Reduction Center
1005 Technology Parkway
Cedar Falls, IA 50613
Phone: 319/277-0732 Fax: 319/268-3733
dasgupta@uni.edu
Rose Marie WHmoth
Air Quality Representative for Small Business
Ky. Dept. for Environmental Protection
Commissioner's Office
Frankfort, KY 40601
Phone: 502-564-2150 fax: 502-564-4245
rose marie.wilmoth@mail.state.ky.us
Greg Czamecki
Ombudsman
PA Dept. of Environmental Protection
Rachel Carson State Office Building
PO Box 8772
Harrisburg, PA 17105-8772
czamecki.gregory@dep.state.pa.us
Larry Kolczak
Manager, Small Business Assistance & Outreach
South Coast Air Quality Management Dist.
Diamond Bar, CA
lkolczak@aqmd.gov
Jim Olson
Waste Management Specialist
Iowa Waste Reduction Center
1005 Technology Parkway
Cedar Falls, IA 50613-69'si
Phone: 319/273-8905 Fax: 319/268-3733
olsonj@uni.edu
Isao Kobashi
Program Manager
WRPPN
1735 North First Street, Suite 275 '
San Jose, CA 95112
Phone: 408-441-1195 X4450 Fax: 408-441-
0365
isao.kobashi@pln.co.scl.ca.us
Cheri Storms
Sr. Environmental Manager
Indiana Dept of Environmental Mgmt.
100 N. Senate Ave.
P.O. Box 6015
Indpls. IN 46206-6015
Phone: 317/233-1041 Fax: 317/233-5627
cstormsfSdem.state.in.us
Hampton Rothwell
Small Business Ombudsman
Wisconsin Department of Commerce
201 West Washington Avenue
Madison, WI53707
Phone:608-267-0313 Fax: 608-267-0436
hrothwell@commerce.state.wi.us
Judy Mirro
Environmental Assistance Engineer
VT DEC - SBCAP
103 South Main Street - Laundry Bldg.
Waterbury.VT 05671-0411
Phone: 802-241-3745 Fax: 802-241-3273
judy.mirro@anr.state.vt.us
Madeline Sten
NW Pollution Prevention Resource Center
1326 5th Avenue, Suite 650
Seattle, WA 98101
Phone: (206) 223-1151 Fax: (206) 223-1165
msten@pprc.org
Phyllis Copeland
SBO
SCDHEC - EQC Administration
2600 Bull Street
Columbia. SC 29201
Phone: 803-898-3997 Fax: 803-898-3939
copeiapt@columb30.dhec.state.sc.us
Fred Rothaermel
Member, S.C. Small Business CAP
1532 Regimental Lane
Johns Island, SC 29455
Phone: 843 559-2099 Fax: 843 559-2098
safecon2@aol.com
Anita Dorsey-Word
Coordinator
Georgia Small Business Assistance Program
4244 International Parkway, Suite 120
Atlanta, GA 30354
Phone: (404)362-4842 Fax: (404) 363-7100
adword@mail.dnr.state.ga.us
Charlie Kennedy
Small Business Ombudsman
Minnesota Pollution Control Agency
520 Lafayette Road North
St. Paul, MN 55155-4194
Phone: (651) 297-8615 Fax: (651) 297-8676
charlie.kennedy@pca.state.mn.us
Sherry J. Davis, CHMM
Industrial P2 Specialist
-------
Pollution Prevention Institute
133 Ward Hall
Manhattan, KS 66506-2508
Phone: 800-578-8898 Fax: 785-532-6952
sbd@ksu.edu
Joe Bob Gamer
Business Assistance, ADEQ
8001 National Drive
P. 0. Box 8913
Little Rock, AR 72219-8913
Phone: 501-682-0866 Fax: 501-682-0880
garner@adeq.state.ar.us
Patrick Hoermann
VIP Manager, King County (WA)
Water and Land Resources Division
130 Nickerson Street Suite 100
Seattle, WA 98040
Phone: 206-263-3038 Fax: 206-263-3070
patrick.hoermann@metrokc.gov
Maria Rivera - Moderator
Puerto Rico SBTAP
Phone: 787-636-9999 Fax: 787-413-1491
Andrew Gosden
SBAP Coordinator
Maryland Department of the Environment
2500 Broening Highway
Baltimore, MD 21224
Phone: (410)631-4158 Fax:(410)631-4477
agosden@mde.state.md.us
Patrick Josey
NMED/AQB
2048 Galisteo
Santa Fe, NM 87505
Phone: 505/827-1494 Fax: 505/827-1523
Patrick_Josey@nmenv.state.nm.us
Danny Zamora
Environmental Specialist
New Mexico Air Quality Bureau
1190 St. Francis Dr. Rm S-2100
Santa Fe, NM 87502
Phone: 505-827-2938 Fax: 505-827-0045
Danny_Zatnora@nmenv.state.nm.us
Julie Woosley
Environmental Chemist
NC DPPEA
1639 Mail Service Center
Raleigh, NC 27699-1639
Phone: (919) 715-6527 Fax: (919) 715-6794
juUe.woosley@ncmai!.net
Steve Dubyk
Environmental Engineer
NMED Air Quality Bureau
1190 St. Francis Drive
Santa Fe,NM 87502
Phone: (505)827-2859 Fax: (505)827-0045
steve_dubyk@nmenv.state.nm.us
Rita Trujillo
Environmental Specialist
New Mexico Air Quality Bureau
1190 St. Francis Dr., #5-2100
Santa Fe,NM 87502
Phone: 505-827-2339 Fax: 505-827-0045
rita_trujillo@nmenv.state.nm.us
Mr. Robert Santo
Member of the CAP in the New Jersey DEP
NJ Dept. Environmental Protection
1004 South Avenue
WestfieId,NJ 07090
Phone: 908-232-2772 Fax: 908-232-2772
lkonjushok@dep.state.nj.us
Jackie Neuber
EPEII!
Illinois EPA
1021 N. Grand Ave, East, P.O. Box 19276
Springfield, IL 62794-9276
Phone: 217/782-9333 Fax: 217/782-1875
epa2157@epa.state.il.us
Tim Trumbull
Environmental Specialist
Iowa Waste Reduction Center
1005 Technology Pkwy - . _
Cedar Falls, IA 50613
Phone: 31-273-8905 Fax: 319-268-3733
tim.trumbuU@uni.edu
Helly F. Diaz
Environmental Scientist
New Mexico Environment Department
1001 N.Solano Street
LasCruces,NM 88001
Phone: (505) 524-6300 Fax: (505) 526-3891
he!ly_diaz@nmenv.state.nm.us
Kimberly Kirby-CWeil
Environmental Scientist
New Mexico Air Quality Bureau
1190 St. Francis Drive, Rm-S2!00
Santa Fe, NM 87502
Phone: 505-827-0048 Fax: 505-827-0045
kimberly_kirby@nmenv.state.nm.us
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Gail Cooke
Environmental Scientist
NMED Air Quality Bureau
1196 St. Francis Dr. P.O. Box 26110
Santa Fe.NM 87502-6110
Phone: 505-827-1032 Fax: 505-827-0045
gailjcooke@nmenv.state.nm.us
Karen V. Brown
EPA Small Business Ombudsman
Environmental Protection Agency
401 M Street, S.W.
Washington DC 20460
Phone: 202-260-1390 Fax: 202-401-2302
brown.karen@epa.gov
Anne-Marie Patrie
Air Toxics Coordinator, EPA Region 8
Mail Code 8P-AR
999 18th Street Suite 5000
Denver, CO 80027
Phone: 303-312-6524 Fax:303-312-6064
patrie.anne-marie@epamail.epa.gov
Anthony J.H. Ching
Deputy Director of Health/Hawaii
Compliance Assistance Office
919 Ala Moana Blvd.. Suite 219
Honolulu, HI 96814
Phone: 808-586-4528 Fax: 808-586-7236
mlgandia@mail.health.state.hi.us
Dave Hartley
Chief, California P2 Clearinghouse
P.O. Box 806
Sacramento CA 95812-0806
Phone: 916-324-1815 Fax:916-327-4494
dhaniey@dtsc.ca.gov
Alwin Ning
Environmental Specialist Supervisor (ES4)
Oklahoma Dept of Environmental Quality
707 N Robinson Suite 9110
Oklahoma City, OK 73101-1677
Phone: (405) 702-9110 Fax: (405) 702-9101
alwin.ning@deqmail.state.ok.us
Marian J. Mudar, Ph.D.
Program Mgr., NY SBAP
NYSEFC
50 Wolf Rd.
Albany, NY 12309
Phone: 518-457-9135 Fax:518-457-8681
Mudar@nysefc.org
Olivia Achuko
D.C. SBAP
Distriqt of Columbia Dept. of Health
51 N Street, 5th FINE
Washington, DC 20002
Phone: 202 535-2997 Fax: 202 535-1371
noa@mail.environ.state.dc.us
Sandra Handon
Environmental Engineer
DOH Environmental Health Administration
51Nst.NE .
Washington, DC 20002
Phone: 202-535-1722 Fax: 202-535-1371
Email: shandon@mail.environ.state.dc.us
Tracy Mattson
Director of Environmental Compliance
Institute of Scrap Recycling Industries
1325 G Street, NW, Suite 1000
Washington, DC 20005
Phone: 202-662-8533 Fax: 202-626-0933
tracymattson@isri.org
Warren Norton
Environmental Specialist
Montana DEQ
P.O. Box 200901, AWMB
Helena, MT 59620
Phone: (406)444-5281 Fax: (406)444-1499
Email: wnorton@state.mt.us
Richard G. Rasmussen
Director, Small Business Assistance Program
Virginia Dept. Environmental Quality
629 E. Main St.
Richmond, VA 23240
Phone: (804)698-4394 Fax: (804)698-4264
rgrasmusse@deq.state.va.us
John M. Daniel
Ombudsman SBAP
Director Air Programs Coordination
Virginia Dept. of Environmental Quality
629 E. Main Street
Richmond, VA 23240
Phone: (804) 698-4311 Fax: (804)698-4510
jmdanie!2deq.state.va.us
Kathleen Cardwell
Librarian, P2 Regional Information Center
Nebraska Business Development Center
1313 Famam Street STE 132
Omaha, NE 68182
Phone: 402-595-1653 Fax:402-595-2185
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Deb Jacobson
Executive Director, Great Lakes Regional P2
Roundtable
IL Waste Mgmt & Research Center - IDNR
1010 Jorie Bivd, Suite 12
Oakbrook, IL 60523
Phone: 630/472-5019 Fax: 630/472-5023
djacobso@wmrc.uiuc.edu
Glynis Zywicki
Information Management Specialist
USEPA. Region 5
77 W. Jackson Ave., P-19J
Chicago. IL 60604
Phone: 312-886-4571 Fax: 312-353-3433
zywicki.glynis@epa.gov
Arrive: June 21,2000 Depart June 22,2000
Jasmine A. Blyden
SBTAP Assistant
Dept. of Planing & Natural Resources
Wheatley Shopping Center II
St. Thomas, VI00802
Phone: 540-777-4577 Fax: 340-774-5416
jasiblyden@yahoo.com
Marylyn A. Stapleton
SBO/SBTAP Coordinator
Dept. of Planning & Natural Resources
Wheatiey Shopping Center II
P.O. Box 303739
St. Thomas. VI 00802
340-777-4577 Fax: 340-774-5416
envprou 2jviaccess.net
Mike Suver
Project Manager, Clean Air Resource Center
50 W. Broad St., #1901
Columbus, OH 43215
Phone: 614-728-3540 Fax: 614-752-9188
mike.suver@AQDA.state.oh.us
Mark Shanahan
Executive Director
Clean Air Resource Center
50 W. Broad St., #1901
Columbus, OH 43215
Phone: 614-728-3540 Fax: 614-752-9188
mark.shanahan@AQDA.state.oh.us
Frances Gilliiand
Business Assistance Representative
Santa Barbara County APCD
26 Castilian Drive, B-23
Goleta.CA93117
Phone: 805-961-8838
gillilandf@sbcapcd.org
Randy Wolfe
Technical Assistance Director
Mississippi SBAP
P.O. Box 20305
Jackson, MS 39289
Phone: 601-961-5166 Fax: 601-961-5541
Randy_Wolfe@deq.state.ms.us
Jesse Thompson
Small Business Ombudsman
Mississippi SBAP
P.O. Box 20305
Jackson, MS 39289
Phone: 601-961-5167 Fax: 601-961-5541
Jesse_Thompson@deq.state.ms.us
Cathy Johnson
Operations Management Analyst
Mississippi SBAP
P.O. Box 20305
Jackson, MS 39289
Phone: 601-961-5676 Fax: 601-961-5541
Cathy_Johnson@deq.state.ms.us
Larry Wells
Small Business Assistance
EPA New England
15 Canoe River Rd
Sharon, MA 02067
Phone: 781-784-4078
wells.larry@epa.gov
Eileen Brennan
MACT Coordinator
Utah. Dept of Environmental Quality
150 North 1950 West
Salt Lake City, UT 84116
Phone: (801)536-4176 Fax: (801)536-4099
ebrennan@deq.state.ut.us
Thomas Bass
Peaks, to Prairies Center Information Specialist
Montana State Univ. Extension Service
PO Box 173580
Bozeman,MT 59717
Phone: 406-994-3451 Fax: 406-994-5417
tmbass@montana.edu
Laura Estes
Peaks to Prairies Center Coordinator
Montana State Univ. Extension Service
PO Box 173 580
Bozeman, MT 59717
Phone: 406-994-3451 Fax: 406-994-5417 ,
-------
laurae@montana.edu
Michael Vogel
Pollution Prevention Program Director
Montana State Univ. Extension Service
PO Box 173580
Bozeman, MT59717
Phone: 406-994-3451 Fax: 406-994-5417
mvogel@montana.edu
Edythe McKinney
North Carolina Small Business Ombudsman
DENR-Customer Service Office
1640 Mail Center
Raleigh, NC 27699-1640
Phone: 919-733-0823 Fax: 919-715-7468
Edythe.McKtnney@ncmaiE.net
Vicki Chouinard
Student
University of Minnesota
3925 30th Avenue South
Minneapolis. MN 55406
Phone: 612-724-6009 Fax: 612-626-0650
l_chou inard@visi.com
Glenn Heilman
Chairman
Pennsylvania CAP
290 N. Pike Road
Sarver, PA 16055
Phone: (724)353-2700 Fax: (724)353-2888
mheilman{ง salsgiver.com
Frank J. Priznar
President
PRIZ1M Inc.
Suite 201
316 East Diamond Avenue
Gaithersburg, MD 20877
Phone: 301-840-9316 Fax: 301-840-0139
FPriznar@PRlZIM-Inc.com
Chuck Hix
Environmental Protection Specialist - SBAP
Colorado Dept of Public Health and Env.
4300 E. Cherry Creek Drive South
Denver, Co 80246
Phone: 303 692 3148 Fax: 3037820287
chuck.hix@state.co.us
David Speights
Associate Director, CEPPO, U.S. EPA
Ariel Rios MS5104
1200Penn.Av.,NW
Washington,DC 20460-
Phone: 202-260-4492 Fax: 202-260-0927
speights.david@epa.gov
Raul E. Gonzalez
Program Manager
Southwest Pollution Prevention Center
500 W. University-Burges Hall 4th floor
El Paso, TX 79968
Phone: (915)747-6273 Fax: (915)747-5437
raulg@utep.edu
Conrad Soltero
Engineer
Southwest Pollution Prevention Center
500 W. University
El Paso, TX 79968
Phone: (915) 747-5930 Fax: (915)747-5437
conrad@utep.edu
Robert Gray
Program Coordinator
University of Texas at El Paso-CERM
500 W. UniversitySurges Hall 2nd floor
El Paso, TX 79968
Phone: (914) 747-5494 Fax: (915)747-5145
bob@utep.edu
Julie Abcarian
Environmental Manager
Florida Dept of Environmental Protection
2600 Blair Stone Road
Tallahassee, FL 32399-2400
Phone: 850-921-9227 Fax: 850-921-8061
julie.abcarian@dep.state.fl.us
Jim Ostrowski
Environmental Quality Analyst
Michigan Dept. of Environmental Quality
Town Center
P.O. Box 30457
Lansing, MI 48909-7957
Phone: (517) 241-8057 Fax: (517)335-4729
ostrowsj@state.mi.us
Jini Cook
National Coordinator, P2Rx
One East Hazelwood Drive
Champaign, IL 61821
Phone: 217-244-6553 Fax: 217-333-8944
jcook@wmrc.uiuc.edu
Jimmy Johnston
Program Manager II
Georgia EPD - Air Protection Branch
4244 International Parkway, Suite 120
Atlanta, GA 30354
-------
Phone: 404/363-7020 Fax: 404/363-7100
jimmyjohnston@mail.dnr.state.ga.us
Kathleen Tschogl
Ombudsman
California Air Resources Board
2020 L Street
Sacramento, CA 95812-2815
Phone: (916)323-6791 Fax: (916)322-4737
ktschogl@arb.ca.gov
Joe Nadenicek
Small Business Ombudsman
SD Dept. of Environment & Nat. Resources
523 E. Capitol Ave. (Foss Bldg.)
Pierre, SD 57501
Phone: 605.773.3836 Fax: 605.773.6035
Joe.Nadenicek@denr.state.sd.us
Carl T. Komassa
Chair
Wisconsin SBEC/SBAP
141 North Water Street #67
Milwaukee, WI 53202
Phone: 414.273.2552 Fax: 414.273.4709
carl@beckcarton.com
Paul Larson
Member, Wyoming CAP
Box 187
Lovell, WY 82431
Phone: 307/548-6456
craffe@state.wy.us
Scott Burner
Technical Director
ChemAlliance
4500 Sandpoint Way NE
Seattle, WA 98105
Phone: 206-528-3290 Fax: 206-528-3552
butner@bane!!e.org /
Willie J. Morgan
Permitting Liaison
SCDHEC
2600 Bull Street
Columbia, SC 29201
Phone: 803-898-3957 Fax: 803-898-3939
morganwj@columb30.dhec.state.sc.us
Erika Seydel Cheney
Director, Office of Bus & Legislative Relations
Indiana Dept of Environmental Management
100 N. Senate Avenue
IGCN Room 1301
Indianapolis, IN 46204
Phone: 317-232-8598 Fax: 317-233-6647
eseydel@dem.state.in.us
Audrey G. Zelanko
Senior Environmental Specialist
CTC
425 Sixth Avenue, 28th Floor
Regional Enterprise Tower
Pittsburgh, PA 15219
Phone: 412/577-2649 Fax: 412/577-2650
Email: zelanko@smallbiz-enviroweb.org
Kathy Ramirez
Team Leader
Small Business and Local Government Asst
P.O. Box 13087
Austin, tx 78711-3087
Phone: 512/239-3047 Fax: 512/239-1055
kramirez@tnrcc.state.tx.us
Gary Dawson
Chairman Florida CAP
2924 West Bay Drive
Belleair Bluffs FL 33770-2649
Phone: 727.585.1101 Fax: 727.585.0278
garydaws@aol.com
James E. Malcolm
Staff Assistant. EPA,
Office of the Small Business Ombudsman,
MC 2131, EPA 1200 Pa. Ave.
Washington, DC 20460
Phone: 202-260-1616 Fax: 202-401-2302
Malcolm.jim@epamail.epa.gov
Gordon Kerby
Enironmenta! Engineer Consultant
VA Dept. of Environmental Quality
P.O. Box 10009
629 E. Main St.
Richmond, VA 23240-0009
Phone: (804)698-4305 Fax: (804)698-4264
egkerby@deq.state.va.us
Terrie Mitchell
Director
Business Environmental Resource Center
10425 Norden Avenue
Mather, CA 95655
Phone: 916-364-4106 Fax: 90-16-364-4115
tmitchell@sacberc.org
Bruce A. Morrison
Member, Small Business CAP
MO DNR TAP
Green, Hennings & Henry
-------
705 Olive St., Suite 614
St. Louis, MO 63101
Phone: 314-231-4181 Fax: 314-231-4184
Email: greenhh@tetranet.net
Lowell H Miles
C.E.O.
Miles Fiberglass And Composites
8855 S.E. Otty ROAD
Portland, Oregon
Phone: 503 775 7755 Fax: 503 774 2561
lmiles@milesfiberglass.com
Andrea Kreiner
Manager, Business & Community Services
Delware Dept. of Nat. Res. & Envir. Cont
89 Kings Hwy
Dover, DE 19901
Phone: 302-739-3822 Fax: 302-739-6242
Email: akreiner@state.de.us
Gene M. Coccari
Technical Specialist
WV Office of Air Quality
7012MacCorkleAve.
Charleston, WV 25304
Phone: (304)926-3731 Fax: (304)926-3637
Email: gcoccari(2mail.dep.state.wv.us
Fred Durham
S8AP Manager
WV Office of Air Quality
7012MacCorkleAve.
Charleston, WV 25304
Phone: (304) 926-3734 Fax: (304)926-3637
fdurham@mail.dep.state.wv.us
Layli Terriil
Engineer
MO Dept. of Natural Resources
PO Box 176 .
Jefferson City, MO 65102 '
Phone: 573-526-6627 Fax: 573-526-5808
nrterrl@mail.dnr.state.mo.us
Tony Pendola
Environmental Engineer
North Carolina SBAP
DENR - Customer Service Center
1640 Mail Service Center
Raleigh, NC 27699-1640
Phone: 919-733-0824 Fax: 919-715-7468
pendola@mail.com
Larry Torres
Ombudsman Coordinator
PO Box 16073
San Juan, PR 00908
Diane Capehart
Small Business Assistant
Dept. of Planning & Natural Resources
P.O. Box 787, Kingshill
St.Croix,VI 00851
Phone: 340-773-0565 Fax: 340-692-9794
envprotj@viaccess.net
Tom the Great
Lord of Crushers and Paving
DEQ Air Quality
tfranklin@state.mt.us
Sue Quambusch .
CAP Chairperson, Nebraska
c/o A to Z Printing
745 D Street
Lincoln, NE 68502
Phone: 402-477-0815 Fax: 402-477-0837
squam@atozprint.com
Walt Tunnessen
Director, Business & Env. Programs
NEETF
1707HSt.NW Ste.900
Washington. DC 20006
Phone: ~202 261-6468 Fax: 202261-6464
tunnessen@neetf.org
Nick Melliadis
Env. Protection Specialist
Colorado SBAP
4300 Cherry Creek Dr. South
Lakewood, CO 80246
Phone: 303-692-3175 Fax: 303-782-0278
nmelliadis@state.co.us
Othamn Obeid
Presidant
Jordan Environmental society-Rusaifa
BOX 644
Rusaifa, Jordan
Phone: 962 5374 6311 Fax: 962 5374 6311
jesr@firstnet.com
Jack Chisolm
Deputy Genera! Counsel
Florida Dept. of Env. Protection
3900 Commonwealth Blvd. MS-35
Tallahassee, FL 32399-3000
Phone: 850-921-9619 Fax: 850-921-3000
jack.chisoim@dep.state,fl.us
6/21-25/00 Airline: Delta
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Steve Rosebeny
P2 Program Coordinator
Wyoming DEQ
HerschlerBldg-4W
122 West 25th St.
Cheyenne, WY 82002
Phone: 307-777-6105 Fax: 307-777-3610
Sroseb@state.wy.us
Jeffrey C. Dunn
Manager, Direct Accounts
Alliance Laundry Systems LLC
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
Phone: 513-702-6054 Fax: 513-281-7561
jcdunn@earthlink.net
Dave Phillips
Sales Manager
Alliance Laundry Systems LLC
Shepard Street
P.O. Box 990
Ripon, WI 54971-0990
Phone: 920-748-3121 Fax: 920-748-4495
dave.phillips@alliancels.com
Darrell Soyars
Air Quality Engineer
NV SBDOBusiness Environmental Program
Business Environmental ProgramMTNR
6lOONeilRd.,s400
Reno.NV 89509
Phone: (775)689-6676 Fax: (775)689-6689
dsoyars@unr.edu
Greg Geyer
Principal
EITEC
400 Grange Hall Road
Dalton, MA 01226
Phone: (413)684-2403 Fax: (413)684-3449
grgeyer@aol.com
Andy Bray
Project Manager
NEWMOA
129 Portland Street
Sixth Floor
Boston, MA 02114
Phone: 617-367-8558x306 Fax: 617-367-0449
abray@newmoa.org
John King
Senior Manager
Aspen Systems Corporation
2277 Research Blvd.
Mail Stop 4A
Rockville, MD 20850
Phone: (301)519-6325 Fax: (301)519-6333
jking@aspensys.com
Ken Smith
EPA Consultant
The Boardman River Group
539 East Eighth Street
Traverse City, MI 49686
Phone: 231-947-3280 Fax: 231-947-5734
ksmith@traverse.com
Annette N. Hill
Program Manager
EPA.Region 4, Planning & Analysis Branch
61 Forsyth Street
Atlanta, GA 30303
Phone: 404/562-8287 Fax: 404/562-8269
hill.annenen@epa.gov
Reimar von Kalben
VP, Allied Refrigeration and Electric
172 Alhambra Drive
Pueblo, CO 81005-3902
Will Welisevich
Environmental Ombudsman
Empire State Development
420 Main St., Suite 717
Liberty Bldg.
Buffalo, NY 14202
Phone: 716-856-8123 x248Fax: 716-856-1744
wwelisevich@empire.state.ny.us
Richard Segrave-Daly
Manager, Business Assistance Center, OEI
USEPA-Regton III
1650 Arch Street
Philadelphia, PA 19103
Phone: (215)814-5535 Fax: (215)815-2783
daly.richard@epa.gov
Phyllis Strong
Smaii Business Assistance Program
Minnesota Pollution Control Agency
MD/RF
520 Lafayette Road North
St. Paul, MN 55155-4194
Phone: 651/282-5847 Fax: 651/282-6247
phyilis.strong@pca.state.mn.us
Suzanne M. Somers
Owner
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Somers-Jaramillo & Co.
453 llthAve
Salt Lake City, UT 84103
Phone: 801-530-0933 Fax: 801-530-0942
jaramillo@aol.com
Mike Nelson
Small Business Assistance Program
Minnesota Pollution Control Agency
520 Lafayette Road
Saint Paul, MN 55155
Phone: (651)296-8577 Fax: (651)282-6247
m ichael.nelson@pca.state.mn.us
Catherine D. Anderson
Special Assistant
EPA/Washington
Ariel Rios Bldg.
1200 Pennsylvania Ave. NW
Washington, DC 20460
Phone: 202/260-8210 Fax: 202/260-0780
anderson.delane@epa.gov
Tracy Back
Compliance Assistance Centers Manaser
U.S. EPA mail code: (2224A)
1200 Pennsylvania Ave., NW
Washington, DC 20004
Phone: 202 564 7076 Fax: 2025640009
back.tracy@epa.gbv
James Edward
Director
Chemical,Commercial Srvs & Municipal Div
1200 Pennsylvania Avenue, NW
MC:2224A!Room7109
Washington, DC 20460
Phone: 202-564-2310 Fax: 202-564-7038
edward.james@epa.gov
Karin Leff
Acting Associate Director
Chemical.Commercial Srvs & Municipal Div
1200 Pennsylvania Avenue, NW
MC:2224A, Room 7109
Washington, DC 20460
Phone: 202-564-7068 Fax: 202-564-7083
leff.karin@epa.gov
Kim McCutcheon
Business Sector Specialist
Wt Department of Natural Resources
3911 Fish Hatchery Road
Fitchburg, WI53711
Phone: 608.275.3207 Fax: 608.275.3338
mccutk@dnr.state.wi.us
Karen J. Wilson
Air Quality Specialist
MTDEQ-AWMB
301 West Alder Street
Missoula,MT 59802
Phone: 406-523-4907 Fax: 406-523-4781
kawilson@state.mt.us
Rhonda Thiele
Pollution Prevention Program Coordinator
Salt Lake City-County Health Department
788 East Woodoak Lane
Murray, UT 84107
Phone: (801)313-6698 Fax: (801)313-6734
rthiele@eh.co.slc.utus
Jim Carney
Staff Engineer
Ohio SBAP
122 S. Front Street
P.O. box 1049
Columbus, OH 43215
Phone: 614-728-1796 Fax: 614-644-3681
jim.carney@epa.state.oh.us
Alex Cristofaro
Director, Office of Business Innovation
EPA
401 MSt.SW
Washington, DC 20460
Phone: 202 260-4034 Fax: 202 260-0780
cristofaro.alexander@epa.gov
KEN J. LEGLER
Governor George W. Bush Appointee
TNRCC CAP MEMBER
527 Michigan
South Houston, TX 77587
Phone: .713-946-3967 Fax: 713-946-3579
info@houstonwire.com
Bonnie Wood
Illinois CAP Chair
East West Corporate Corridor Association
747 E. 22nd St. Suite 103
Lombard, IL 60148
Phone: 630/691-8718 Fax: 630/691-3988
ewcca@ewcca.org
Kyle Arthur
SBAP
OK Dept of Environmental Quality
POBox 1677
Oklahoma City, OK 73101-1677
Phone: 800-869-1400 Fax: 405-702-9101
-------
kyle.aithur@deqmail.state.ok.us
Dave Dillon
Customer Service Div
OK Dept of Environmental Quality
PO Box 1677
Oklahoma City, OK 73101-1677
Phone: 800-869-1400 Fax: 405-702-9101
dave.dillon@deqmail.state.ok.us
Daniel M Eddinger
Public Advocate
NDEQ Nebraska
1040 North 34th Street
Lincoln, NE 68503
Phone: 402 467-2042 Fax: 402 471-2909
de21411@alltel.net
Bruna (Bissi) E. DiCenso
Environmental Helpline Coordinator
IL SBAP
620 East Adams Street, 3rd Floor
SpringfiekUL 62701
217-785-31'! 7
bd icenso@yahoo.com
Roslyn Jackson
Manager, Small Business Environmental
Assistance
IL Dept. of Commerce & Community Affairs
620 East Adams
SpringfieldJL 62701
Phone: 217/524-0169 Fax: 217/557-2853
rjackson@commerce.state.il.us
Virginia Rest
Project Manager
NY SBAP
50 Wolf Road
Albany, NY 12205
Phone: 518-457-9135 Fax: 518-457-8681
Email: rest@nysefc.org '
Roy Krout
Small Business Assistance Program
State of Maine
Dept. of Environmental Protection
State House Station #17
Augusta, ME 04333
Phone: (207)-287-8550 Fax: (207)-287-28I4
roy.t.krout@state.me.us
Gina Bushong
US Environmental Protection Agency
Office of Compliance - 2224A
12th and Pennsylvania Ave
Washington, DC 20460
Phone: 202-564-2242 Fax: 202-564-0009
bushong.gina@epa.gov
Patrick F. Felling
Environmental Ombudsman
Hawaii DOH, Compliance Assistance Office
919 Ala Moana Blvd., Suite 219
Honolulu, HI 96814
Phone: 808-586-4527 Fax: 808-586-7236
pfelling@eha.health.state.hi.us
Jack Preston
Senior Engineer- Section Leader
SCANA Services, Inc.
6248 Bush River Road
Columbia, SC 29218
Phone: 803-217-9849 Fax: 803-217-7349
jpreston@scana.com
Sharon Roth
Director, Regulatory Affairs
PA Chamber of Business and Industry
417 Walnut Street
Harrisburg, PA 17101
Phone: 717-720-5455 Fax: 717-230-8733
sroth@pachamber.org
Lauren Moore, Jr.
Small Business Ombudsman
NJ Commerce and Economic Growth
Commission
20 West State Street
PO BOX 820
Trenton, NJ 08620
Phone: 609.292.3863 Fax: 609.777.4097
ceamoor@commerce.state.nj.us
Tom Malmstrom
Nebraska Dept. of Environmental Quality
P.O. Box 98922
1200 N Street
Lincoln, NE 68526-8922
Phone: 402-471-4266 Fax: 402-471 -2909
deq207@maildeq.state.ne.us
Cecily Beall
Program Manager
Pennsylvania ENVIROHELP Program
Tetra Tech EM Inc.
1800 JFK Blvd. 6th floor
Philadelphia, PA 19103
Phone: 215-656-8709 Fax: 215-972-0484
beallc@ttemi.com
Sherman Titens
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CCAR-GreenLink
10901 Lowell Ave
Overland Park, KS 66210
Phone: 913-498-2227 Fax: 913-498-1770
st@ccar-greenlink.org
George Vander Velde
Director
Illinois WMRC
One East Hazelwood Dr.
Champaign, IL 61820
Phone: 217-333-8569 Fax: 217-333-8944
gvvelde@wmrc.uiuc.edu
Antonio Rodriguez
Environmental Ombudsman
Empire State Development
633 Third Avenue
32nd Floor
New York, NY 10017
Phone: 212-803-2283 Fax: 212-803-2309
arodrigue2@empire.state.ny.us
Paul Higgins
Environmental Ombudsman
Empire State Development
633 Third Avenue
32nd Floor
New York, NY 10017
Phone: 212-803-2285 Fax: 212-803-2309
phiggins@empire.state.ny.us
Wendy M. Berhman
Architect/Environmental Planner
National Park Service Concessions Progra
Academy Place, Suite 430
7333 W. Jefferson Ave.
Lakewood,CO 80235
Phone: 303-987-6913 Fax: 303-987-6901
wendy_berhman@nps.gov
Erin Hart '
Managing Director
The Nixon Group
207 W. Park Ave.
Tallahassee, FL 32301 <
Phone: 850-224-0108 Fax: 850-224-0199
hart@nixongroup.com
Janette Lambert
Small Business Omsbudsman
EPA Region 7
501 North 5th
Kansas City, KS 64151
Phone: 913-551-7768 Fax: 913-551-7066
lambert.janette@epa.gov
June 18-23 DELTA
WelcomeRecep: AfterHours:
Zetra Wheeler
NW PETE Program coordinator
Salish Kootenai College
Boxll7-Hwy93
Salish Kootenai College
Pablo, MT 59855
Phone: 406-675-4800 Fax: 406-675-4838
zetra_wheeler@skc.edu
Dale Kaplan
President, Dale I. Kaplan Inc.
3607 Market Street
Camp Hill, PA 17011
717-737-572 fax: 717-737-3865
Kaplans 1 (Sjaol.com
BEN TAYLOR
PRESIDENT/CHAIRMAN
TAYLORTEC/LADEQ SBAP CAP
16152 EAST CLUB DELUXE RD.
HAMMOND.LA 70403
Phone: 504 542-6266 Fax: 504542-6371
taylortec@net-2000.net
Juliann Livingston
Recycling and Market Development
MT DEQ - P2 Bureau
P.O Box 200901
Helena, MT 59620
406-444-5307 Fax: 406-444-6836
jlivingston@state.mt.us
Larry Tessier
EPA Small Business Office
EPA - 1200 Pennsylvania Ave NW
Washington, DC 20460
202-260-1946 fax 202-401-23 02
Tessier.LatTv@EPA.gov
Stuart Miles-McLean
Team Leader for RFA/SBREFA
U.S.EPA
1200 Pennsylvania Ave, NW
MailCode2136A
Washington, DC 20460
Phone: 202-564-6581 Fax: 202-564-7299
miles-mclean.stuart@epa.gov
Paul Rossi
Marketing/Product Support
ITW Industrial Finishing - BINKS - DeVilbiss
-------
2168 Carimont Dr., #2
Belmont, CA 94002
650-802-8870
Art Compton
Director,
Planning Prevention and Assistance Division
Montana DEQ
PO Box 200901
Helena, MT 59620
Acompton@state.mt.us
Louise Moore
Bureau Chief
Pollution Prevention Bureau
Montana DEQ
PO Box 200901
Helena, MT 59620
Debbie Williams
REGISTRATION DESK STAFF
Pollution Prevention Bureau
Montana DEQ
PO Box 200901
Helena, MT 59620
Jennifer K. Vernon
Small Business Advocacy Chair Staff
U.S. Environmental Protection Agency
1200 Pennsylvania Ave., NW
MC2136A
Washington, DC 20460
Phone: 202-564-6573 Fax: 202-564-7299
vemon.iennifer(S:epa.goy
Patti Kirk, Deputy Commissioner
Department of Community Development
23rd Floor - Capital Plaza Tower
Frankfort, Ky. 40601
(502) 564-4252, Ext 4210 Fax:(502) 564-3256
Patti.Kirk@mail.state.ky.us
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Newcomer Registrations
i Susan Holben
Business Ombudsman, Michigan Economic
Development Corp
201 N. Washington Square
Lansing, MI 48913
517-335-2168 517-241-3689
hotbens@michigan.org
6-17-006-24-00
Newcomer Reception After Hours
2 Bob Rose
Deputy Small Business Ombudsman
U.S. EPA
Office of Small Business Ombudsman(2131)
401 M Street, SW
Washington, DC 20460
202-260-1133 Fax: 202-401-2302
rose.bob@epa.gov
06/17/00 (pm) Depart: 06/23/00 (am) Northwest
CAP Newcomer Reception After Hours
3 Natalie Loquist
Small Business Technical Engineer
S.C. DHEC
2600 Bull Street
Columbia, SC 29201
(803)898-3981 Fax: (803)898-3939
Ioquisnm@columb30.dhec.state.sc.us
June 17 Depart: June 23 Delta
Newcomer Reception After Hours
4 Andy TepHtzky
Environmental Scientist, Small Business Division
U.S. Environmental Protection Agency
401 M St., SW, Mai! Code 1802
Washington,DC 20460
Phone: 202-260-4088 Fax: 202-401-2474
Teplitzky.Andy@epa.gov
June 18-June 25 Uncertain
CAP Newcomer Reception After Hours;
5 Sally Tarowsky
Small Business Advocate
Idaho Division of Environmental Quality
1410 North Hilton
Boise ID 83706
208/373-0472 Fax: 208/373-0342
starowsk@deq.state.id.us
Sunday June 18,2000 Friday June 23,2000 Airline:
Driving
CAP Audit CCAR Newcomer Reception After Hours
6 Mark Maclntyre
Public Affairs Specialist
U.S. EPA Region 10
1200 Sixth Ave.
Seattle, WA 98101
Phone: 206-553-7302 Fax: 206-553-0149
macintyre.mark@epa.gov
6/18/00 Depart: "6/22/00 HORIZON
NewcomerSess: WekomeRecep: AfterHours:
7 Michael Edwards
Small Business Assistance Program
Utah Division of Air Quality
12073 S. Pine Ridge Road
Sandy, UT 84094
801-536-4051 801-536-4099
medwards@deq.state.ut.us
6-19-00
CAPTng: AdtTng: CCAR Tng: NewcomerSess:
WekomeRecep: AfterHours:
8 Pam Christenson
WI SBCAAP
Wl Dept. of Commerce
P.O. Box 7970
Madison, WI 53707-7970
Phone: 608-267-9214 Fax: 608-267-0436
Email: pchristenson@cominerce.state.wi.us
June 15,2000 Depart: June 25,2000 Northwest
NewcomerSess: WelcomeRecep: AfterHours:
10 Jess Byrne
Analyst
Idaho Division of Environmental Quality
1410 N.Hilton
Boise ID 83706
Phone: 208-373-0114 Fax: 208-373-0342
jbyme@deq.state.id.us
CAPTng: AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep: AfterHours:
11 Eileen McGovern
EPA/SBO
U.S. Environ Protection Agency MC 2131
1200 Pennsylvania Ave., NW
Washington DC 20460
Phone: 202-260-5352 Fax: 202-401-2302 (corrected)
mcgovem.eileen@epa.gov
June 18 June 22 Northwest
NewcomerSess: WelcomeRecep: AfterHours:
12 Susan Weaver
Env Tech I1I/SBAP liaison to state reg program
Kentucky Division for Air Quality
-------
803 Schenkel Lane
Frankfort KY 40601
502.573.3382 fax: 502.573.3787
susan. weaver@mail.state.ky .us
Saturday - morning -June 17* Sunday - noon -June
25th delta or northwest
AdtTng: NewcomerSess: AfterHours: Will Attend
13 Kenya K.Carroll
Environmental Assessment Specialist
KY Bus. Env. Assistance Program
227 Gatton College of B and E
University of Kentucky
Lexington KY 40506 '
800-562-2327 Fax: 606-323-1907
ckeny2@pop.uky.edu
Arrive: June 17,2000 Depart: June 23,2000 Airline:
Delta
CCAR Tng: NewcomerSess: WelcomeRecep:
AfterHours:
14 Sherry J. Davis, CHMM
industrial P2 Specialist
Pollution Prevention Institute
133 Ward Hall
Manhattan KS 66506-2508
800-578-8898 Fax: 785-532-6952
Email: sbd@ksu.edu
Arrive: June 18th, 2000 Depart: June 23,2000
Airline: not sure yet
NewcomerSess: WelcomeRecep: AfterHours:
15 Joe Bob Gamer
Business Assistance
ADEQ
8001 National Drive
P.O. Box 8913
Little Rock, AR 72219-8913
Phone: 501-682-0866 Fax: 501-682-0880
gamer@adeq.state.ar.us
Arrive: 6/17/00 Depart: 6/23/00 Airline: Delta
CAFTng: AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep: AfterHours:
16 Patrick Josey
NMED/AQB
2048 Galisteo
Santa Fe NM 87505
505/827-1494 505/827-1523
Patrick_Josey@nmenv.state.nm.us
Arrive: 18 June Depart: 23 June Airline: ???
CCAR Tng: NewcomerSess: WelcomeRecep:
AfterHours: Will Attend
17 Danny Zamora
Environmental Specialist
New Mexico Air Quality Bureau
PO Box 26110
1190 St. Francis Dr. Rm S-2100
Santa Fe NM 87502
Phone: 505-827-2938 Fax: 505-827-0045
Danny_Zamora@nmenv.state.nm.us
NewcomerSess: WelcomeRecep: AfterHours: WiH
Attend
ISJulieWoosley
Environmental Chemist
NC DPPEA
1639 Mail Service Center
Raleigh NC 27699-1639
Phone: (919) 715-6527 Fax: (919)715-6794
ju!ie.woosley@ncmail.net
NewcomerSess: WelcomeRecep: AfterHours: WiH
Attend
19RJtaTrujillo
Environmental Specialist
New Mexico Air Quality Bureau
1190 St. Francis Dr., #5-2100
Santa FeNM 87502
Phone: 505-827-2339 Fax: 505-827-0045
rita_truj illo@nmenv.state.nm.us
CAPTng: NewcomerSess: WelcomeRecep:
AfterHours: Will Attend
20 Mr. Robert Santo
Member of the CAP in the New Jersey DEP
NJ Dept. Environmental Protection
1004 South Avenue
Westfield NJ 07090
Phone: 908-232-2772 Fax: 908-232-2772
lkonjushok@dep.state.nj.us
Arrive: June 17,2000 Depart: June 23,2000
Continental Airlines
CAPTng: AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep: AfterHours:
21 Tim Trumbull
Environmental Specialist
Iowa Waste Reduction Center
1005 Technology Pkwy
Cedar Falls IA 50613
Phone: 31-273-8905 Fax: 319-268-3733
tim.trumbull@uni.edu
Arrive: June 17,2000 Depart: June 22,2000 United
Airlines
NewcomerSess: WelcomeRecep: AfterHours:
22 Helly F. Diaz
Environmental Scientist
New Mexico Environment Department
100 IN. Solano Street
LasCmcesNM 88001
Phone: (505) 524-6300 Fax: (505) 526-3891
-------
helly_diaz@rnnenv.state.nm.u$
Arrive: June 18, 2000 Depart: June 23,2000
AdtTng: CCAR: Newcomer: Welcome: AfterHours:
23 Kimberly Kirby-O-Neil
Environmental Scientist
New Mexico Air Quality Bureau
1190 St. Francis Drive, Rm-S2100
P.O. Box 26110
Santa Fe NM 87502
Phone: 505-827-0048 Fax: 505-827-0045
kimberly_kirby@nmenv.state.nm.us
Arrive: June 18,2000 Depart: June 23,2000
AdtTng: Newcomer: WelcomeRecep: AfterHours:
24 Gail Cooke
Environmental Scientist
NMED Air Quality Bureau \
1190 St. Francis Dr. P.O. Box 26110
Santa FeNM 87502-6110
Phone: 505-827-1032 Fax: 505-827-0045
gail_cooke@nmenv.state.nm.us
Arrive: June 18 Depart: June 23
AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep: AfterHours:
25 Karen V. Brown
EPA Small Business Ombudsman
Environmental Protection Agency
401 M Street, S.W.
Washington DC 20460
Phone: 202-260-1390 Fax: 202-401-2302
brown.karen@epa.gov
Arrive: June 17,2000 Depart: June 23, 2000
Airline: Northwest Airlines
CAPTng: AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep: AfterHours:
26 Jasmine A. Blyden
SBTAP Assistant
Dept. of Planing & Natural Resources
Wheatley Shopping Center II
St. Thomas, VI00802'
Phone: 340-777-4577 Fax: 340-774-5416
jasiblyden@yahoo.com
Arrive: June 18,2000 Depart: June 23,2000 Airline:
Delta
AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep:
27 Mike Suver
Project Manager
Clean Air Resource Center
SOW. Broad St., #1901
Columbus, OH 43215
Phone: 614-728-3540 Fax: 614-752-9188
mike.suver@AQDA.state.oh.us
Arrive: June 19 Depart: June 22
NewcomerSess: WelcomeRecep: AfterHours:
28 Larry Wells
Small Business Assistance
EPA-New England
15 Canoe River Rd
Sharon, MA 02067
Phone: 781-784-4078
wells.larry@epa.gov
Arrive: 07/19/00 Depart: 07/22/00
NewcomerSess: WeicomeRecep: AfterHours:
29 Eileen Brennan
MACT Coordinator
Utah Dept of Environmental Quality
150 North 1950 West
Salt Lake City, UT 84116
Phone: (801)536-4176 Fax: (801)536-4099
ebrennan@deq.state.ut.us
Arrive: 6/18/00 Depart: 6/23/00
AdtTng: Newcomer: WelcomeRecep: AfterHours:
30 Vicki Chouinard
Student
University of Minnesota
3 925 30th Avenue South
Minneapolis, MN 55406
Phone: 612-724-6009 Fax: 612-626-0650
l_chouinard@visi.com
Arrive: June 16 Depart: June 23 Airline: Delta
NewcomerSess:
31 Chuck Mix
Environmental Protection Specialist - SBAP
Colorado Dept of Public Health and Env.
4300 E. Cherry Creek Drive South
Denver, Co 80246
Phone: 303 6923148 Fax: 3037820287
chuck.hix@state.co.us
AdtTng: NewcomerSess: AfterHours:
32 Julie Abcarian
Environmental Manager
Florida Dept of Environmental Protection
2600 Blair Stone Road
Tallahassee, FL 32399-2400
Phone: 850-921-9227 Fax: 850-921-8061
julie.abcarian@dep.state.fl.us
Arrive: June 17 Depart: June 22 Airline: Delta
CAPTng: Newcomer WelcomeRecep: AfterHours:
33 Kathleen Tschogl.
Ombudsman
California Air Resources Board
2020 L Street
P.O. Box 2815
-------
Sacramento, CA 95812-2815
Phone: (916)323-6791 Fax: (916)322-4737
ktschogl@arb.ca.gov
June 18-22,2000
CAPTng: NewcomerSess:
34 Erika Seydel Cheney
Director, Office of Bus & Legislative Relations
Indiana Dept of Environmental Management
100 N. Senate Avenue
IGCN Room 1301
Indianapolis, IN 46204
Phone: 317-232-8598 Fax: 317-233-6647
eseydel@dem.state.in.us
CAPTng: NewcomerSess: WekomeRecep:
AfterHours
35 James E. Malcolm
Staff Assistant, EPA,
Office of the Small Business Ombudsman,.
MC 2131, EPA 1200 Pa. Ave.
Washington, DC 20460
Phone: 202-260-1616 Fax: 202-401-2302
Malcolm.jim@epaniail.epa.gov
17-23 June Northwest
CAPTng: CCARTng: NewcomerSess:
WelcomeRecep: AfterHours:
36 Gordon Kerby
Enironmenta! Engineer Consultant
VA Dept. of Environmental Quality
P.O. Box 10009
629 E. Main St.
Richmond, VA 23240-0009
Phone: (804)698-4305 Fax: (804)698-4264
egkerby@deq.state.va.us
AdtTng: NewcomerSess: AfterHours:
37 Andrea Kreiner
Manager, Business & Community Services
Delware Dept. of Nat. Res. & Envir. Cont
89 Kings Hwy
Dover, DE 19901
Phone: 302-739-3822 Fax: 302-739-6242
Email: akreiner@state.de.us
Junel7-22
AdtTng: Newcomer: Welcome: AfterHours:
38 Layli Terrill
Engineer
MO Dept. of Natural Resources
PO Box 176
Jefferson City, MO 65102
Phone: 573-526-6627 Fax: 573-526-5808
nrterrl@mail.dnr.state.mo.us
06/17-22
AdtTng: CCAR: Newcomer: Welcome: AfterHours:
39 Gene M. Coccari
Technical Specialist
WV Office of Air Quality
7012MacCorkleAve.
Charleston, WV 25304
Phone: (304) 926-3731 Fax: (304)926-3637
Email: gcoccari@mail.dep.state.wv.us
June 17-22
CAPTng: AdtTng: CCAR Tng: Newcomer:
WelcomeRecep: AfterHours:
40 Fred Durham
SBAP Manager
WV Office of Air Quality
7012 MacCorkle Ave.
Charleston, WV 25304
Phone: (304) 926-3734 Fax: (304)926-3637
fdurham@mai!.dep.state.wv.us
June 17-22,2000
CAPTng: AdtTng: CCAR Tng:
NewcomerSess: WelcomeRecep: AfterHours:
41 Tony Pendola
Environmental Engineer
North Carolina SBAP
DENR - Customer Service Center
1640 Mail Service Center
Raleish,NC 27699-1640
Phone: 919-733-0824 Fax: 919-715-7468
pendola@mail.com
June 18-26 North West ($300)
AdtTng: Newcomer: Welcome: AfterHours:
42 Dave Bassage
Small Business Ombudsman
WV Division of Environmental Protection
Rt. 1 Box 112
Bruceton Mills, WV 26525
Phone: 304-379-3141 Fax: 304-329-3622
dave@cheat.org
CAPTng: Newcomer Welcome: AfterHours:
44 Diane Capehart
Small Business Assistant
Dept. of Planning & Natural Resources
P.O. Box 787, Kingshill
Si. Croix, VI 00851
Phone: 340-773-0565 Fax: 340-692-9794
envprotj@viaccess.net
June 18-23 Delta
NewcomerSess: WelcomeRecep:
45 Bruce Thomas
Florida Small Business Assistance Progra
2600 Blair Stone Road MS #5500
Tallahassee, Fl 32312
-------
850-488-0114 850-922-6979
thomas_bx@dep.state.fl.us
June 18-22
CAPT Newcomer WelcomeRecep AfterHours
46 othamn obeid
President
Jordan Environmental society-Rusaifa
BOX 644
Rusaifa, Jordan
Phone: 962 5374 631! Fax: 962 5374 6311
jesr@firstnet.com
Arrive: as soon as
CAPTng: AdtTng: NewcomerSes: AfterHours:
47 Steve Roseberry
P2 Program Coordinator
Wyoming DEQ
HerschlerBldg-4W
122 West 25th St.
Cheyenne, WY 82002
Phone: 307-777-6105 Fax: 307-777-3610
Sroseb@state.wy.us
6/19-22/00
NewcomerSess: WelcomeRecep:
48 Suzanne M. Somers
Owner
Somers-JararniHo & Co.
453 IlthAve
Salt Lake City, UT 84103
Phone: 801-530-0933 Fax: 801-530-0942
jaramillo@aol.com
June 18-21,2000
CAP Newcomer Welcome AfterHours:
49 Mike Nelson
Small Business Assistance Program
Minnesota Pollution Control Agency
520 Lafayette Road
Saint Paul, MN 55155
Phone: (651)296-8577 Fax: (651)282-6247
michael.nelson@pca.state.mn.us
June 18-23 Northwest Airlines
Adt: Newcomer Welcome AfterHours:
50 Catherine D. Anderson
Special Assistant
EPA/Washington
Ariel Rios Bldg.
1200 Pennsylvania Ave. NW
Washington, DC 20460
Phone: 202/260-8210 Fax: 202/260-0780
anderson.detane@epa.gov
June 18-22 Northwest
CAP: Newcomer: WelcomeRecep: AfterHours:
51 Jim Ostrowski
Environmental Quality Analyst
Michigan DEQ-Town Center
P.O. Box 30457
Lansing, Ml 48909-7957
Phone: (517) 241-8057 Fax: (517)335-4729
ostrowsj@state.mi.us
6/19-25 Northwest
AfterHours: Newcomers
52 Rhonda Thiele
Pollution Prevention Program Coordinator
Salt Lake City-County Health Department
788 East Woodoak Lane
Murray, UT 84107
Phone: (801) 313-6698 Fax: (801)313-6734
rthiete@eh,co.slc.ut.us
June 18-June22,2000
AdtTng: Newcomer Recep: AfterHours:'
53 Jim Carney
Staff Engineer
Ohio SBAP
122 S. Front Street
columbus, oh 43215
Phone: 614-728-1796 Fax: 614-644-3681
jim.carney@epa.state.oh.us
06/17-22/00
AdtTng: Newcomer Welcome AfterHours:
54 KENJ.LEGLER
Governor George W.Bush Appointee
TNRCC CAP MEMBER
527 Michigan
South Houston, TX 77587
Phone: 713-946-3967 Fax: 713-946-3579
info@houstonwire.com
CAP Newcomer Welcome AfterHours
55 Paul Larson
Member
Wyoming CAP
Box 187
Lovell,WY 82431
Phone: 307/548-6456
craffe(g!state.wy.us
June 18, 2000 Depart: unknown Airline: none
CAPTng: WelcomeRecep:
56 Daniel M. Eddinger
Public Advocate
NDEQ Nebraska
1040 North 34th Street
Lincoln, NE 68503
Phone: 402 467-2042 Fax: 402 471-2909
de21411@alltel.net
17-22 June Northwest
-------
Newcomer Welcome AfterHours
57 Roslyn Jackson
Manager, Small Business Environmental Assistance
!L Dept. of Commerce & Community Affairs
620 East Adams
Springfield, IL 62701
Phone: 217/524-0169 Fax: 217/557-2853
rjackson@commerce.state.il.us
June 17-22
CAP Adt Newcomer Welcome AfterHours:
58 Roy Kraut
Small Business Assistance Program
State of Maine
Dept. of Environmental Protection
State House Station #17
Augusta, ME 04333
Phone: (207>287-8550 Fax: (207)-287-2814
roy.t.krout@state.me.us
NewcomerSess: WelcomeRecep: AfterHours
59 Jack Preston
Senior Engineer - Section Leader
SCANA Services, be.
6248 Bush River Road
Columbia, SC 29218
Phone: 803-217-9849 Fax: 803-217-7349
jpreston@scana.com
June 17-29 Delta
CAPTng; NewcomerSess: WelcomeRecep:
60 Sharon Roth
Director, Regulatory Affairs
PA Chamber of Business and Industry
417 Walnut Street
Harrisburg, PA 17101
Phone: 717-720-5455 Fax: 717-230-8733
sroth@pachamfaer.org
June 19-22 Delta
NewcomerSess: WelcomeRecep: AfterHours:
61 Lauren Moore, Jr.
Small Business Ombudsman
NJ Commerce and Economic Growth Commission
20 West State Street
PO BOX 820
Trenton, NJ 08620
Phone: 609.292.3863 Fax: 609.777.4097
ceamoor@commerce.state.nj.us
June 17-22
AdtTng: CCAR: Newcomer: Welcome: AfterHours:
62 Antonio Rodriguez
Environmental Ombudsman
Empire State Development
633 Third Avenue
32nd Floor
New York, NY 10017
Phone: 212-803-2283 Fax: 212-803-2309
arodriguez@empire.state.ny.us
June 17-22
NewcomerSess: WelcomeRecep: AfterHours:
63 Paul Higgins
Environmental Ombudsman
Empire State Development
633 Third Avenue
32nd Floor
New York, NY 10017
Phone: 212-803-2285 Fax: 212-803-2309
phiggins@empire.state.ny.us
June 17-22
NewcomerSess: WelcomeRecep: AfterHours:
-------
CAP Registrations- Updated 6/6/00 Send to :martindi@ctc.com
1 Bob Rose
Deputy Small Business Ombudsman, U.S. EPA
Office of Small Business Ombudsman (2131)
401M Street, SW
Washington, DC 20460
202-260-1133 Fax, 202-401-2302
rose.bob@epa.gov
06/17/00 (pm) Depart, 06/23/00 (am)
2 Andy Teptitzky
Environmental Scientist, Small Business Division
U.S. Environmental Protection Agency
401 M St., SW, Mail Code 1802
Washington,DC 20460
Phone, 202-260-4088 Fax, 202-401-2474
Email, Teplitzky.Andy@epa.gov
June 18-June25 Uncertain
3 Sally Tarowsky
Small Business Advocate
Idaho Division of Environmental Quality
1410 North Hilton
Boise ID 83706
208/373-0472 Fax, 208/373-0342
starowsk@deq.state.id.us
Sunday June 18,2000 Friday June 23, 2000
4 Bruce Thomas
Florida Small Business Assistance Progra
2600 Blair Stone Road MS #5500
Tallahassee, Fl 32312
850-488-0114 850-922-6979
thomas__bx@dep.state.fl.us
6/18/006/22/00
CAPTng WelcomeRecep AfterHours
5 Elsa A. Bishop - Speaker
SBO & SBAP Env. Administrator
Florida Dept. of Env. Protection
2600 Blair Stone Road (MS 5500)
Tallahassee, FL 32399
850/414-8399 850/922-6979
Elsa.Bishop@dep.state.fl.us
Saturday, 6/17 Friday, 6/23
CAPTng, WelcomeRecep,AfterHours,
6 Michael Edwards
Small Business Assistance Program
Utah Division of A ir Quality
12073 S. Pine Ridge Road
Sandy, UT 84094
801-536-4051 801-536-4099
medwards@deq.state.ut.us
6-19-00
CAP, Adt, CCAR, NewcomerSess, WelcomeRecep,
AfterHours,
7 Rose Marie Wilmoth
Air Quality Representative for Small Business
Ky. Dept. for Environmental Protection
Commissioner's Office
Ky. Dept. for Environmental Protection
Frankfort Ky 40601
Phone, 502-564-2150 fax, 502-564-4245
rose marie.wilmoth@mail.state.ky.us
Arrive, June 17,2000 Depart, June 22,2000
CAPTng, WelcomeRecep, AfterHours:
8 Hampton Rothweli
Small Business Ombudsman
Wisconsin Department of Commerce
201 West Washington Avenue
P.O. Box 7970
Madison WI 53707
608-267-0313 Fax, 608-267-0436
hrothwell@commerce.state.wi.us
CAPTng, WelcomeRecep, AfterHours,
9 Judy Mirro
Environmental Assistance Engineer
VT DEC -SBCAP
103 South Main Street - Laundry Bldg.
Waterbury VT 05671-0411
802-241-3745 Fax, 802-241-3273
judy.mirro@anr.state.vt.us
Arrive, Sat-Jun 17 Depart, Thurs-June22
CAPTng, WelcomeRecep, AfterHours,
10 Phyllis Copeland, SBO ..
SCDHEC - EQC Administration
2600 Bull Street
Columbia SC 29201
803-898-3997 Fax, 803-898-3939
copelapt@columb30.dhec.state.sc,us
Arrive, 6-17-00 Depart, 6-23-00 Delta
CAPTng (morning), AdtTng, CCARTng,
WelcomeRecep, AfterHours, Will Attend .
11 Fred Rothaermel, Member
S.C. Small Business CAP
1532 Regimental Lane
Johns Island SC 29455
Phone, 843 559-2099 Fax, 843 559-2098
safecon2@aol.com
Arrive, 17 June 2000 Depart, 23 June 2000
CAPTng (morning), AdtTng, CCAR Tng,
WelcomeRecep, AfterHours:
-------
12 Charlie Kennedy
Small Business Ombudsman
Minnesota Pollution Control Agency
520 Lafayette Road North
Policy and Planning Division
St. Paul MN 55155-4194
(651)297-8615 Fax, (651)297-8676
charlie.kennedy@pca.state.mn.us
June 17 Depart, June 22 Northwest
CAPTng, WelcomeRecep, AfterHours,
13 Joe Bob Garner
Business Assistance
ADEQ
8001 National Drive
P. O. Box 8913
Little Rock, AR 72219-8913
Phone, 501-682-0866 Fax, 501-682-0880
gamer@adeq.state.ar.us
Arrive, 6717/00 Depart, 6/23/00 Airline, Delta
CAPTng, AdtTng, CCAR Tng, NewcomerSess,
WelcomeRecep, AfterHours:
14 Rita Trujillo
Environmental Specialist
New Mexico Air Quality Bureau
1190 St. Francis Dr.. ฃ5-2100
Santa Fe NM 87502
Phone, 505-827-2339 Fax, 505-827-0045
rita_trujiHo@nmenv.state.nm.us
CAPTng, NewcomerSess, WelcomeRecep.
AfterHours, Will Attend
15 Mr. Robert Santo
Member of the CAP in the New Jersey DEP
NJ Dept. Environmental Protection
1004 South Avenue
Westfield NJ 07090
Phone, 908-232-2772 Fax, 908-232-2772
Ikonjushok@dep.state.nj .us
Arrive, June 17,2000 Depart, June 23,2000
CAPTng, AdtTng, CCAR Tng, NewcomerSess,
WelcomeRecep, AfterHours:
16 Patrick Josey
NMED/AQB
2048Galisteo.
Santa Fe NM 87505
505/827-1494 505/827-1523
Patrick_Josey@nmenv.state.nm.us
Arrive, 18 June Depart, 23 June
CAP Tng CCAR Tng, NewcomerSess,
WelcomeRecep, AfterHours,
17 Olivia Achuko
D.C. SBAP
District of Columbia Dept. of Health
51 N Street, 5th F1.NE
Washington DC 20002
Phone, 202 535-2997 Fax, 202535-1371
noa@mail.environ.state.dc.us
Arrive, June 17,2000 Depart, June 23,2000 Delta
CAPTng, AdtTng, WelcomeRecep, AfterHours:
18 Sandra Handon
Environmental Engineer
DOH Environmental Health Administration
51Nst.NE
Washington DC 20002
Phone, 202-535-1722 Fax, 202-535-1371
Email,, shandon@mail.environ.state.dc.us
Arrive, June 17,2000 Depart, June 23,2000
CAP training After Hours
21 Karen V. Brown
EPA Small Business Ombudsman
Environmental Protection Agency
401 M Street, S.W.
Washington DC 20460
Phone, 202-260-1390 Fax, 202-401-2302
brown.karen@epa.gov
Arrive, June 17,2000 Depart, June 23,2000
CAPTng, AdtTng, CCAR Tng, NewcomerSess,
WelcomeRecep, AfterHours,
22 Dick Lehr
Engineer Manager
Louisiana SBAP
7290 Bluebonnet
Baton rouge, LA
richardj@deq.state.la.us
Arrive,lunel7,2000 Depart, June 24,2000
CAP, After Hours, Reception
23 Richard G. Rasmussen
Director, Small Business Assistance Program
Virginia Dept. Environmental Quality
629 E. Main St.
Richmond, VA 23240
Phone, (804) 698-4394 Fax, (804)698-4264
rgrasmusse@deq.state.va.us
Arrive, 6/17/00 Depart, 6/23/00 Airline, Delta
CAPTng, Welcome Recep, After Hours
24 Glenn Heilman, Chairman
Pennsylvania CAP
290 N. Pike Road
Sarver, PA 16055
Phone: (724)353-2700 Fax: (724)353-2888
mheilman@salsgiver.com
Arrive: Sat., June 17 Depart: Tue., June 20
CAPTng: WelcomeRecep:
25 Julie Abcarian
-------
Environmental Manager
Florida Dept of Environmental Protection
2600 Biair Stone Road
Tallahassee, FL 32399-2400
Phone: 850-921-9227 Fax: 850-921-8061
julie.abcarian@dep.state.fi.us
Arrive: June 17 Depart: June 22 Airline: Delta
CAP: Newcomer: WelcomeRecep: AfterHours:
24 Kathleen Tschogl
Ombudsman
California Air Resources Board
2020 L Street
P.O. Box 2815
Sacramento, CA 95812-2815
Phone: (916) 323-6791 Fax: (916) 322-4737
ktschogl@arb.ca.gov
June 18-22,2000
CAPTng: NewcomerSess:
25 Carl T. Komassa
Chair
Wisconsin SBEC/SBAP
141 North Water Street #67
Milwaukee, WI 53202
Phone: 414.273.2552 Fax: 414.273.4709
carl@beckcarton.com
CAPTng: AdtTng: WelcomeRecep: AfterHours:
26 Paui Larson
Member
Wyoming CAP
Box 187
Lovell, WY8243I
Phone: 307/548-6456
craffe@state.wy.us
June 18, 2000 Depart: unknown Airline: none
CAPTng: WelcomeRecep:
27 Erika Seydel Cheney
Director, Office of Bus & Legislative Relations
Indiana Dept of Environmental Management
100 N. Senate Avenue
IGCN Room 1301
Indianapolis, IN 46204
Phone: 317-232-8598 Fax: 317-233-6647
eseydel@dem.state.in.us
CAP: Newcomer: WelcomeRecep: AfterHours:
28 Audrey G. Zelanko
Senior Environmental Specialist
CTC
425 Sixth Avenue, 28th Floor
Regional Enterprise Tower
Pittsburgh, PA 15219
Phone: 412/577-2649 Fax: 412/577-2650
audreyz@ccia.com; zelankoa@ctc.com
June 18-22
CAPTng: CCAR: Welcome Recep: AfterHours:
29 Kathy Ramirez
Team Leader
Small Business and Local Government Asst
P.O. Box 13087
Austin, Tx 78711-3087
Phone: 512/239-3047 Fax: 512/239-1055
kramirez@tnrcc.state.tx.us
CAPTng: AfterHours:
Angel- Please note that I have deleted Paula
Smith (Indiana) and John Daniels (Vireginia).
They will not be coming.
30 Gary Dawson - Speaker
Chairman Florida CAP
2924 West Bay Drive
Belleair Bluffs FL 33770-2649
Phone: 727.585.1101 Fax: 727.585.0278
garydaws@aol.com
6/17-21/00 Airline: Delta Fit 3939
CAPTng: WelcomeRecep: AfterHours:
31. James E. Malcolm
Staff Assistant, EPA,
Office of the Small Business Ombudsman,
MC 2131, EPA 1200 Pa. Ave.
Washington, DC 20460
Phone: 202-260-1616 Fax: 202-401-2302
Malcolm.jim@epamail.epa.gov
17-23 June Northwest
CAPTng: CCARTng: NewcomerSess:
WelcomeRecep: AfterHours:
32. Terrie Mitchell
Director
Business Environmental Resource Center
10425 Norden Avenue
Mather, CA 95655
Phone: 916-364-4106 Fax: 90-16-364-4115
tmitcheH@sacberc.org
June 17-23
CAPTng: AdtTng: CCARTng:
AfterHours:
33. Bruce A. Morrison
Member, Small Business CAP
MODNRTAP
Green, Hennings & Henry
705 Olive St., Suite 614
St. Louts, MO 63101
Phone: 314-231-4181 Fax: 314-231-4184
6/18-22/00
CAPTng: AdtTng: WelcomeRecep: AfterHours:
Email: greenhh@tetranet.net
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34. Lowell H Miles
C.E.O.
Miles Fiberglass And Composites
8855 S.E. Otty ROAD
Portland, Oregon
Phone: 503 775 7755 Fax: 5037742561
lmiles@milesfiberglass.com
6/18
CAPTng AfterHours
35 Gene M. Coccari
Technical Specialist
WV Office of Air Quality
7012 MacCorkle Ave.
Charleston, WV 25304
Phone: (304) 926-3731 Fax: (304)926-3637
Email: gcoccari@mail.dep.state.wv.us
June 17-22
CAPTng: AdtTng: CCAR Tng: Newcomer:
WelcomeRecep: AfterHours:
36 Fred Durham
SBAP Manager
WV Office of Air Quality
7012 MacCorkle Ave.
Charleston, WV 25304
Phone: (304) 926-3734 Fax: (304)926-3637
fdurham@mail.dep.state.\vv.us
June 17-22,2000
CAPTng: AdtTng: CCAR Tng:
NewcomerSess: WelcomeRecep: AfterHours:
37 Dave Bassage
Small Business Ombudsman
WV Division of Environmental Protection
Rt. J Box 112
Bruceton Mills, WV 26525
Phone: 304-379-3141 Fax: 304-329-3622
dave@cheat.org
CAPTng: Newcomer: Welcome: AfterHours:
38 Sue Quambusch
CAP Chairperson
Nebraska
c/o A to Z Printing
745 D Street
Lincoln, NE 68502
Phone: 402-477-0815 Fax: 402-477-0837
squam@atozprint.com
CAPTng: Will Attend
39 Walt Tunnessen
Director, Business & Environment Programs
NEETF
1707HSI.NW Ste.900
Washington, DC 20006
Phone: 202 261-6468 Fax: 202261-6464
tunnessen@neetf.org
6/19-23 Northwest
CAPTng: AdtTng: WelcomeRecep: AfterHours:
40 othamn obeid
President
Jordan Environmental society-Rusaifa
BOX 644
Rusaifa, Jordan
Phone: 962 5374 6311 Fax: 962 5374 6311
jesr@firstnet.com
Arrive: as soon as
CAPTng: AdtTng: NewcomerSes: AfterHours:
41 Reimarvon Kalben
VP, Allied Refrigeration and Electric
172 Alhambra Drive
Pueblo, CO 81005-3902
6/18-23
CAPTng
42 Suzanne M. Somers
Owner
Somers-Jaramillo & Co.
453 11th Ave
Salt Lake City, UT 84103
Phone: 801-530-0933 Fax: 801-530-0942
jaramillo@aol.com
June 18-21,2000
CAP Newcomer Welcome AfterHours:
43 Catherine D. Anderson
Special Assistant
EPA/Washington
Ariel Rios Bldg.
1200 Pennsylvania Ave. NW
Washington, DC 20460
Phone: 202/260-8210 Fax: 202/260-0780
anderson.delane@epa.gov
June 18-22 Northwest
CAP: Newcomer: WelcomeRecep: AfterHours:
44 Jim Carney
Staff .Engineer
Ohio SBAP
122 S. Front Street
p.o. box 1049
columbus, oh 43215
Phone: 614-728-1796 Fax: 614-644-3681
jim.camey@epa.state.oh.us
06/17-22/00
AdtTng: Newcomer Welcome AfterHours:
45 KEN J. LEGLER
Governor George W.Bush Appointee
TNRCC CAP MEMBER
-------
527 Michigan
South Houston, Tx 77587
Phone: 713-946-3967 Fax: 713-946-3579
info@houstonwire.com
CAP Newcomer Welcome AfterHours
46 Bonnie Wood
Illinois CAP Chair
East West Corporate Corridor Association
747 E. 22nd St. Suite 103
Lombard, 1L 60148
Phone: 630/691-8718 Fax: 630/691 -3988
ewcca@ewcca.org
June 16-20
Special Needs: Will need CAP Reimbursement
materials sent
CAPTng: WelcomeRecep:
47 Patrick Hoermann
VIP Manager
King County (WA) .
Water and Land Resources Division
130 Nickerson Street Suite 100
Seattle WA 98040
Phone: 206-263-3038 Fax: 206-263-3070
patrick.hoermann@metrokc.gov
18-22 June Delta (maybe)
CAPTng AdtTng: WelcomeRecep: AfterHours
48 Roslyn Jackson
Manager, Small Business Environmental Assistance
[L Dept. of Commerce & Community Affairs
620 East Adams
Springfield, 1L 62701
Phone: 217/524-0169 Fax: 217/557-2853
rjackson@commerce.state.il.us
June 17-22
CAP Adt Newcomer Welcome AfterHours:
49 Jack Preston
Senior Engineer - Section Leader
SCANA Services, Inc.
6248 Bush River Road
Columbia, SC 29218
Phone: 803-217-9849 Fax: 803-217-7349
jpreston@scana.com
June 17-29 Delta
CAPTng: NewcomerSess: WelcomeRecep:
50 Wendy M. Berhman
Architect/Environmental Planner
National Park Service Concessions Progra
Academy Place, Suite 430
7333 W. Jefferson Ave.
Lakewood,CO 80235
Phone: 303-987-6913 Fax: 303-987-6901
wendy_berhman@nps.gov
June 18-23,2000
CAPTng: AdtTng: CCARTng: NewcomerSess:
WelcomeRecep: AfterHours:
51 Zetra Wheeler
NW PETE Program coordinator
Salish Kootenai College
BoxII7-Hwy93
Salish Kootenai College
Pablo, MT 59855
Phone: 406-675-4800 Fax: 406-675-4838
zetra_wheeler@skc.edu
CAPTng: AdtTng: CCAR Tng: NewcomerSess:
WelcomeRecep:
52 Dale Kaplan
President, Dale I. Kaplan Inc.
3607 Market Street <
Camp Hill, PA 17011
717-73 7-572 fax: 717-737-3865
Kaplans 1 @aol.com
June 17-22
CAP Audit CCAR Reception AfterHours
53 BEN TAYLOR
PRESIDENT/CHAIRMAN
TAYLORTEC/LADEQ SBAP CAP
16152 EAST CLUB DELUXE RD
HAMMOND.LA 70403
Phone: 504 542-6266 Fax: 504542-6371
taylortec@net-2000.net
6/18-20/00 DELTA
Special Needs: PILLOW & BOURBON
CAPTng: Will Attend
54 194 Stuart Miles-McLean
Team Leader for RFA/SBREFA
U.S.EPA
1200 Pennsylvania Ave, NW
Mail Code 2136A
Washington, DC 20460
Phone: 202-564-6581 Fax: 202-564-7299
miles-mclean.stuart@epa.gov
06/18-22/00 Northwest
CAP NewcomerSess: Welcome AfterHours:
-------
-------
ATTACHMENT H
After Hours Information
-------
-------
SBO/SBAP Conference -After Hours Survey
Howdy! On your registration form, you indicated an interest in after-hours events. There are scads of interesting tilings
to do within walking distance of the hotel, but many folks like organized events, and I have prepared a number of
possibilities.. I need your help in gauging the interest in different activities. If I get about 40 people interested in a
given activity, I will make it available during the conference. The exception to this is the Whitewater and afternoon raft
trips. The raft company will take any number of people because they have other customers to Jill the gaps. If you would
rather do another activity on the day scheduled here, you can go on the raft trip on any day you choose.
I have provided a ballot below for your input, and descriptions of the activities follow. PLEASE READ THE
DESCRIPTIONS CAREFULLY before deciding and get back to me ASAP on your preferences. I am not
kidding on the ASAP part! Kekstrom(g>state.mtus or fax at 406-444-6836. Mark the most appropriate choice
for each day. Be as accurate as possible. If you are bringing a guest, make two x's or write the number so I'll
know. Thanks.
Sunday
Pre-conference day
Monday
I am interested in one of the following (check if interested):
Whitewater rafting in Alberton Gorge -$65
Indian Heritage and Wildlife Tour -$25
Environmental tour of Anaconda and Butte -325.
I would golf
I would not golf
Optional Training Day
Tuesday
1 am interested in the following (check if interested):
No-host bar reception at the hotel (5:30-6:3 0)
Conference dav (8 to 5>
Wednesday
Thursday
Friday
I am interested in the following (check if interested):
Evening float through Hellgate canyon to hotel (6:00 to 8:00) -S39
Conference day (8 to 5)
I am interested in the following (check if interested):
Cowboy Cookout and Entertainment -$30
Conference dav (8 to 12:30)
I am interested in one of the following (check if interested):
Afternoon float of Blackfoot River -$45
BigforkTrip -$25 (11pm return to hotel)
Bigfork Trip ~$25 (lam return to hotel)
Post-conference dav .-
I am interested in one of the following (check if interested):
Whitewater rafting in Alberton Gorge ~$65
_ Indian Heritage and Wildlife Tour ~$25
Environmental tour of Anaconda and Butte -S25.
I would golf _ I would not golf
Description of Potential Events
ANACONDA/BUTTE SUPERFUND TOUR - Either Sunday or Friday
Approximate Driving Time: 4 hours (3 hours for golfers) Leave: I0am
$25
Return: -6pm
The town of Anaconda sprang up when the giant Anaconda Copper Company needed a smelter for its vast amounts of
copper ore. The idle smokestack, a state monument, stands more than 585 feet high and measures 86 feet in diameter at
the base - the tallest freestanding masonry structure in the world. The old smelter works were heavily c6ntaminated with
-------
metals and became a Superfund site, part of the largest in the nation. ARCO, the current owner, became the responsible
party. They characterized the site and came up with a plan for remediation. The innovative solution was to turn the site
into a golf course. Jack Nicolas was hired to design a championship course, and ARCO worked to make it safe.
Finished in 1998, the Old Works Golf Course is a spectacular public course in a unique setting. Emerald greens are set
off by bright blue sky and the country's only black sand traps (made of ground smelter slag). We'll ride to Anaconda,
through me spectacular Pintler Range. At the golf course, we'll get a brief environmental tour (the cap, the water
collection system, and the slag traps). You may then golf nine holes (2.5 hours) or see the sights of Anaconda and
Butte. Anaconda's historic districts have good examples of tum-of-the-century western architecture, including the
Courthouse and the omate Washoe Theater, ranked fifth in the nation by the Smithsonian. There is a visitor's center in
a replica of an old train depot, and a Museum and Art Center, which houses a history museum, archives, an an gallery
and shops. In Butte, we'll see the Berkely Pit, a HUGE former open pit copper mine that is filling with contaminated '
groundwater (pH of 2.8) and threatening the city's water supply. No answer has been found yet to the remediation
puzzle. Optional Green/Cart fees S35.
INDIAN HERITAGE AND WILDLIFE BUS TOUR - Either Sunday or Friday S25
Approximate Driving Time: 2 hours Leave: noon Return: 4:30pm
This tour is an excellent way to unwind after traveling. It's a chance to see western history and wildlife, less than an
hour from Missoula. Rich in history and Native American culture, our first stop is St. Ignatius, a small town on the
Flathead Indian Reservation offering spectacular views of the stunning Mission Valley and range. We'll visit the
beautiful Saint Ignatius Mission, founded in 1854 by Jesuits. Built with local materials, it contains 58 striking interior
murals painted on the walls and ceiling, including 2 special murals of the Salish Lord and Lord's mother (in Native
American form). The adjacent Flathead Indian Museum offers an opportunity for you to see an extensive collection of
authentic Native American crafts, art and artifacts, and the Historic Village is a sampling of how this region was
established and settled. It includes an 1862 Indian Agency Building, an 1870 home and trading post, and an antique
train and toy museum in a former train depot.
Our next stop will be the National Bison Range, administered by the US Fish and Wildlife Service. Established in 1908,
it is one of the oldest wildlife refuges in the nation. A large portion of the 18.500-acre Range consists of native Palouse
Prairie (remember Dances With Wolves?). Forests, wetlands and streams are also found here providing a wide range of
habitats for wildlife. Elk. deer, pronghom, black bear, coyote, and ground squirrels are just some of the mammals that
share the area with 350 to 500 bison. More than 200 species of birds also call this home and include eagles, hawks,
meadowlarks, bluebirds, ducks, and geese. The nearby Ninepipe Wildlife Refuge also presents excellent opportunities
to view waterfowl, bald eagles, herons, cormorants, and a wide variety of songbirds. We'll have a naturalist on board
who can narrate the trip and answer your questions.
ALBERTON GORGE WHITEWATER TRIP - Sunday or Friday S65
Approximate Driving Time: 1.75 hours
Interested in Whitewater? For a pre- or post-conference float (perhaps Sunday or Friday) depending on your schedule.
Western Montana's best Whitewater is the Alberton Gorge, of the Clark Fork River. Your heart rate will increase with
the flow of the Clark Fork as it picks up speed into the Alberton Gorge. Hidden deep within the spectacular gorge is the.
finest Whitewater in western Montana, with! breathtaking rapids such as Tumbleweed, Boat Eater, and Fang, to name
just a few. For sheer fun and adventure, nothing beats a paddle raft trip through the Gorge's Class II and III rapids. The
canyon scenery is stunning. In between rapids, you'll enjoy the spectacular surroundings and might see eagles, osprey,
kingfishers, moose, deer, or bear. Our June weather is unpredictable, so bring raingear and a warm jacket or fleece.
You can do this with the SBO/SBAPs or individually on any day you 'd like.
HELLGATE CANYON FLOAT - Tuesday Night $39
Approximate Driving Time: 0.5 hours
What a great way to. unwind after a day listening to stimulating lectures! This float starts a mere Smiles east of
Missoula and ends up at the back door of the hotel! The Clark Fork River carries the stories of Glacial Lake Missoula
and ancient floods and ambushes at Hellgate Canyon. We'll leave the hotel around 6pm. float leisurely along looking at
the scenery and having a few snacks and enjoying whatever BYOB cocktail you might care to bring! We'll be back to
the hotel by 8pm, ready to hit the town for a fantastic meal, movie, dancing, drinking, or whatever. It won't be dark
until I Opm. Our June weather is unpredictable. Bring ramgear and a warm jacket or fleece.
-------
FORT MISSOULA COWBOY COOKOUT AND SHOW - Wednesday Night S30
Approximate Driving Time: 0.5 hours
Hankering for a taste of the west? How about a steak barbecued to perfection on a pitchfork over a roaring campfire,
followed by a vaudeville-type production of the Lewis and Clark expedition through Montana? There's vegetarian and
non-red meat options for the tenderfeet. Fort Missoula has been a fixture of the area since the 1880's and has a colorful
history. The bus will take us roundtrip, leaving at 6:15 and returning at 11:00. It won't be dark until 10pm. The
production is in an outdoor amphitheater and our June weather is unpredictable, so bring a warm jacket or fleece.
BLACKFOOT FLOAT - Thursday Afternoon $45
Approximate Driving Time: 1.5 hours
This float combines business with pleasure. Explore the beauty of a classic Montana river, discuss smali business issues
with local small business owners, network with your peers, and listen to your guide discuss environmental issues. Build
trust and teamwork and leam what small business people from other parts of the country are thinking. We'll provide a
description of die educational merits of the float for your Management. The Blackfoot River offers a perfect mix of
scenery and excitement. Made famous by the movie, "A.River Runs Through It," it has deep clear pools for swimming,
calm scenic stretches, and some fast running Whitewater. Scenic flatwater stretches combine with mild Whitewater fora
trip that's fun for all ages. Our June weather is unpredictable. Bring raingear and a warm jacket or fleece. You can do
this with the SBO/SBAPs or individually on any day you 'd like.
BIGFORK TRIP - Thursday Afternoon/Evening $20 Optional theater tickets: S20
Approximate Driving Time: 3 hours
For those looking for an alternative of a more cultural nature that is not weather-dependent, we offer Bigfork! We leave
the hotel at l:30pm. Bigfork is 1.5 hours north of Missoula- and contains ONLY small businesses. Voted "one of the
50 Great Towns of the West", it is a small village resort situated on the Northeast comer of Flathead Lake and
surrounded by mountains. The blue lake is dotted with sailboats and the mountain air is crisp and clean. We'll drive
along the beautiful eastern shoreline of Flathead Lake, the largest natural freshwater lake west of the Mississippi River.
past cherry orchards, blue sky, and ospreys. When we get to Bigfork (about 3:00) you will be free to explore. Artists
and galleries abound, and the area features a full spectrum of art ranging from painters, sculptors and potters to
chainsaw artists, furniture makers, and jewelers. Small businesses that can be toured include the Rocky Mountain
Chocolate Factory. Eva Gates Homemade Presences, and Eric Thorsen's studio, one of the country's best wild Hfe
sculptors. We will have dinner reservations for as many people as are interested at a great restaurant, ShowThyme. If
you'd rather strike out on your own. Bigfork has some of the best restaurants in the Northwest, featuring a full range of
atmosphere and food to please any appetite. Restaurants serve wares from several local breweries and a local winery.
There are two options after dinner, depending on interest:
Leave Bigfork (-8:00) and return to Missoula (arrive ~11pm), OR
Stay in Bigfork to attend a play. Considered one of the Northwest's finest repertory theatres, the Bigfork Summer
Playhouse is located in a modem, air-conditioned theatre seating 450 people. Broadway musicals feature some of
the finest young talent in the country. Those who don't want to attend can amuse themselves at one or more of the
local saloons. At 11pm, we'll start back to Missoula (arrive ~ 12:30-lam).
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Name
1 Abcarian
2 Achuko
3 Aldridge
4 Annarummo
5 Antonio
6 Bassage
7 Brennen
8 Brown
9 Carroll
10 Cheney
11 Christenson
12 Clark
13 Coccari
14 Cooke
15 Cooke
16 Copeland
17 Coughlin
18 Czamecki
19 Daley
20 Davis
21 Davis
22 Davis
23 Dawson
ซ4 Diaz.
5 Dubyk
26 Durham
27 Friioux
28 Friloux
29 Fulgenzi
30 Gilliland
31 Gilliland
32 Gooding
33 Gosden
34 Gosden
35 Handon
36 Hartley
37 Hoermann
38 Hoiben
39 Inahara
40 Jacobsen
41 Johnson
42 Josey
43 Kavanaugh
44 Kennedy
45 Kerby
46 Kerby
47 King
48 King
^49 Kirby
^^50 Komassa
51 Kriener
52 Lehr
53 Lehr
54 Loquist
Julie
Olivia
Amanda
Pam
Joe
Dave
Eileen
Karen
Kenya
Erica
Pam
Dan
Gene
Gail
Jini
Phyliss
Crissy
Greg
Richard
Sherry
Sherry
Sherry
Gary
Helly
Steve
Fred
Ethelyn
Jim
Annette
Frances
Frances
Amelia
Andrew
Andrew
Sandra
Dave
Patrick
Susan
Jill
Deb
Troy
Patrick
Brian
Charlie
Gordon
Gordon
Linda
John
Kimberty
Cart
Andrea
Dick
Mrs.
Natalie
FL
DC
NC
Rl
Rl
WV
UT
DC
KY
IN
Wl
WY
WV
NM
IL
sc
DC
PA
KS
KS
KS
FL
NM
NM
WV
LA
LA
IL
CA
CA
IL
MD
MD
DC
CA
WA
Ml
OR
IL
MN
NM
ME
MN
WV
WV
IA
NM
Wl
DE
LA
LA
SC
Sent
X
X
X
X
x
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Sun Man Tues Wed Thurs
Rcvd Raft Ngolf Moiese Recep Float Cowboy River | Bigfork Bigfork* Ran
x x
X XX
X XX
X X X X X X X
X XX
XX XX
X X X X X X
X XX
X X X X X X -
X X XXX
X X XXX X X
X . XXX
XX X
X XX X
X X X X X
x x x x x
X XXX
X X X X X
X XXX
XX X
XXX
XX X
X XX
x x
X XX
XX XX
X XXX
X XXX X
X X XXX
X X
XX X
X X XXX
X XXX
X XXX
x x
X XX
X XXX
x x
X
X X X X X
X XXX
X XX X
X X XXX XX
X X . X X X X
x x
x x
X X X X X X
X XX
X XX
XX XXX X
XX XXX
X X XXX
X X XXX
XX XXX
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55 Malcolm
56 Malone
57 McGovem
58 McKinney
59 Medbery
60 Mirro
61 Mitchell
62 Morrison
63 Mudar
64 Nadenicek
65 Nakely
66 Neff
67 Norton
68 Patrie
69 Ramierez
70 Rasmussen
71 Rivera
72 Rose
73 Rothwell
74 Seagrave Dal
75 Shanahan
76 Storms
77 Strong
78 Suver
79 Tarowsky
80 Tcplitzky
81 Trujillo
82 Weaver
83 Wilmoth
84 Wolfe
85 Woosley
86 Word
87 Zetanko
88 Zywicki
89 Arthur
90 Bishop
91 Byrne
92 Cartier
93 Copeiy
94 Dillon
95 Dunn
96 Edwards
97 Gamer
98 Geyer
99 Mix
100 Johnson
101 Johnson
102 Kolczak
103 Maclntyre
104 Manley
105 McCutcheon
106 Melliadis
107 Morgan
108 Nickey
109 Ning
110 Ostrowski
111 Pendola
112 Phillips
James
Kathy
Eiieene
Edythe
Arnold
Judy
Terry
Bruce
Marianne
Joe
Tom
Janet
Warren
Ann-Marie
Kathy
Richard
Maria
Bob
Hampton
Richard
Mark
Chen
Phyllis
Mike
Saily
Andy
Rita
Susan
Rose Marie
Randy
Julie
Anita
Audrey
Glynis
Kyle
Elsa
Jess
Rudy
Greg
Dave
John
Michael
Joe Bob
Greg
Chuck
Cathy
Jimmy
Larry
Mark
Marda
Kim
Nick
Willie
Dan
Alwin
James
Tony
Dave
DC
NY
DC
NC
DC
VT
NY
SD
DC
KS
MT
CO
TX
VA
PR
DC
Wl
PA
OH
IN
OH
ID
DC
NM
KY
KY
MS
NC
GA
PA
IL
OK
FL
ID
NH
KY
OK
Wl
UT
AR
MA
CO
MS
GA
CA
WA
NV
Wl
CO
sc
IA
OK
Ml
NC
Wl
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
x
X
X
X
X
X
X
X
X
X
X
X
X
x not interested
X
X X
X X
X X
X
X
X
X
X
X
X
X
X X
X
X
X
X
X X
X
X
X
X
X
X X
X
X
X
X X
X
X -"
X
X
XXX
X X
X
X X
XXX X
XXX
X X
X X
X
X
XXX
X
XXX
XXX
XXX
X X
XXX
XXX
X
X X
XXX
XXX X
X
XXX
X X
X X
XXX
X X
X X X .
X X
XXX
X X
X X
X
X
X
X
X
X
X -
X
X
X
X
X
X
X
--
X
X
X
X
X
X
X
X
-------
113 Polito
114 Rothaermel
t5 Santo
6 Soyers
117 Tarn
118Tate
119 Thomas
120 Torres
121 Trumble
122 Tunneson
123 Wells
124 Yoder
125 Zamora
.
*=no play
Reception only
1 Neuber
2 Bashel
3 Gonzalez
4 Gray
ป5 Heilman
6 Priznar
7 Soltero
8 Thompson
9 Capehart
Rich
Fred
Robert
Darreil
Robert
Lee
Bruce
Larry
Tim
Walt
Larry
Rick
Danny
Jacquelyn
Renee
Raul
Robert
Glen
Frank
Conrad
Jesse
Dianne
AZ x
SC x x
NJ x x
NV x x
HI x
GA x x
FL x x
PR x
IA x x
DC x x
MA x x .
NE x
NM x x
125 89 14 9 12 99 58 61 8 10 87
71% 16% 10% 13% 79% 65% 69% 9% 11% 9% 8%
missing 36
40 40 - - 40 - 35 35 -
100% 23% 30% 100% 100% 153% 100% 29% 23% 100%
IL
Wl
TX
TX
PA
MD
TX
MS
VI
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ATTENTION RAFTERS
I am sending you this message because you indicated an interest in one or more of the
following after-hours events on the After Hours Survey:
Sunday Alberton Gorge Thursday Blackfoot River
Tuesday Hellgate Canyon Friday Alberton Gorge
HELLGATE CANYON FLOAT - Tuesday Night, June 20 $39
As of May 3,2000, we had 48 people interested in this float (see description below). So, we will be
doing it as a group event It should be a big party and a fun way to relax after a day of sessions.
The booking for this float will be handled by the raft company. Montana River Guides. To
participate, you need to contact them at (800) 381-RAFT or (406) 273-4718. Tell them you
are with the S6O/SBAP Conference and you are interested in the Tuesday night float of Hellgate
Canyon. In order for them to plan adequately, you MUST make your reservation by June 1,2000!
What a great way to unwind after a day listening to stimulating lectures! This float starts a mere
Smiles east ofMissoula and ends up at the back door of the hotel! The Clark Fork River carries
the stories of Glacial Lake Missoitla and ancient floods and ambushes at Hellgate Canyon. We 'II
leave the hotel around 6pm, float leisurely along looking at the scenery and having a few snacks
and enjoying whatever BYOB cocktail you might care to bring! We 'II be back to the hotel by 8pm,
ready to hit the town for a fantastic meal, movie, dancing, drinking, or whatever. It won't be dark
until 10pm. Our June weather is unpredictable. Bring raingear and a warm jacket or fleece.
ALBERTON GORGE (Whitewater) and BLACKFOOT RIVER (scenic) FLOATS
Interest in these raft options was too low (13) to have them as a group event. However, Montana River
Guides makes daily raft trips down both rivers, as well as the Bitterroot River. They will be happy to take
you and any friends or family on one of these trips before or after the conference. Call them for
information and reservations. If you want to get together with the other Alberton Gorge or Blackfoot River
fanatics, email me, and I'll send you their names.
Thanks For Your Participation in the After Hours Survey
I Look Forward to Seeing You in Montana!
Karen
FYI (to plan your finances) - The only non-rafting event that had enough interest to be an
event was the Cowboy Cookout and Entertainment, Wednesday Night, S30.
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-------
ATTENTION BUCKEROOS
I am sending you this message because you indicated an interest in the Wednesday night
Fort Missoula Cowboy Cookout and Show on the After Hours Survey (see below):
Hankering for a taste of the west? How about a steak barbecued to perfection on a pitchfork over
a roaring campfire, followed by a performance by a genuine Cowboy Poet? There's vegetarian
and non-red meat options for the tenderfeet. Fort Missoula has been a fixture of the area since
the 1880's and has a colorful history. The bus will take us roundtrip, leaving at 6:15 and
returning around 10:30 or 11:00. It won't be dark until 10 pm. The production is in an outdoor
amphitheater and our June weather is unpredictable, so bring a warm jacket or fleece.
As of May 3, 2000, we had 48 people interested in this event, so we'll be offering it as a
group event at the conference. It should be lots of fun and definitely won't be something
you'll see anywhere else!
To participate in this event, you must send a S30/person check to me by June 1,
2000. S25 covers the dinner and entertainment and S5 covers the bus ride. If you
have your own transportation, you can just send S25. My address is:
Karen Ekstrom
PPAD/PPD
Montana DEQ
PO Box 200901
Helena. MT 59620
Make the check payable to Jim Betty.
Please call (800-433-8773) or email (kekscrom@siaie.mt.us') me so 1 know that 1 am looking
for vour check.
Also, please tell me if you will be eating steak, or if you need chicken or a vegetarian
option! Friends, family, and snuggle bunnies are welcome.
Thanks For Your Participation in the After Hours Survey
I Look Forward to Seeing You in Montana!
Karen
FYI (for your financial planning) - This is the only non-rafting event that got enough
interest to be offered as an event at the conference.
-------
-------
ATTACHMENT I
Conference Evaluation Summary
-------
-------
Summary of Conference Evaluation Form
SBO/SBAP Missoula Conference
67 responses (roughly 36%)
(includes all written comments)
JUNE 19, MONDAY (Optional, Pre-conference Training Day)
CAP Training Speaker: Fair (2) Good (5) Great (9)
Materials: Fair (2) Good (4) Great (9)
CAP Training well organized and effective.
Audit Training Speaker. Fair(l) Good (7) Great (1)
Materials: Fair (2) Good (3)
Basic. Would have liked more info, more time, more specifics.
CCAR Greent'mk Training Speaker: Fair (2) Good (4)
Materials: Fair (3) Good(l)
Newcomers Orientation Speaker: Fair(l) Good (5) Great (25)
Materials: Poor(l) Fair(l) Good (8) Great (11)
Fun and unique
How about an acronym glossary? Overview key themes. Bob Rose looked disinterested
Very warm welcome.
Very well organized and made people feel at home. It was very funny for people to say something unusual about themselves.
Spend less time on introductions.
Provide basic information - acronyms, descriptions, definitions. Assign mentors in advance - allows for emails, phone introductions,
etc. "Gifts" didn't add much.
RECEPTION:
Very good. Should have been longer. Everyone left.
Great!
Great networking.
Could have been longer.
Great get together for the first day.
Great eats!
Food was excellent!
Good reception, food, and drink.
Great idea!
Great reception. I think we should lengthen the time. One hour is too short.
Excellent reception!
Nicely done. Food whisked away at exactly 6:30, people commented on that.
The reception was very good.
JUNE 20, TUESDAY
Keynote Speech -Hattie Bryant: Speaker: Poor (4) Fair (5) Good (19) Great (33) Great* (3)-
Refreshing change from previous keynotes.
Awesome!
The "best".
Very energetic speaker!
Great speaker. I wish she had done some breakout sessions.
Inspirational keynote!
Dynamic.
She should be invited to EPA & Enforcement offices as a SB speaker.
Very dynamic. Great.
Great opportunity for us. Even if we don't agree with everything she said - you had to admire her energy level. I thought it was a
great message for us to hear.
We ought to have more speakers like this.
I thought Hattie Bryant was one of the most valuable aspects of the conference. It was sad though, to see that many of the speakers
simply exchanged their normal words with hers but didn't seem to understand the message. I would rather have a speaker mat people
feel strongly about (both ways) than one they don't even remember! I still think many don't want to hear the message - although it is
the way the world is going so we need to get with the program.
She was entertaining, but offensive comments about how stupid government officials are got a bit old real fast.
-------
Too much. Too fast. Lasted too long.
Too long - 30 minutes would have been good. Mixed feelings on message. Too much like an "infomerciar. Reference to
politicians inappropriate. Video of show (selected businesses) would be good. I'm sure she's good on the TV program.
Too long. ^^
Although I agree with her thesis, I didn't care for her flip generalities about immigrants, nor her attitude regarding the need to prolU?
access for persons with physical disabilities. I found that behind her high-test wall of words was little substance or useful ป
information.
Too fast - distracting. Seemed biased against males. Videos were distracting.
Enthusiastic. However, no information on how to help small businesses. She doesn't understand that we are here to help her - now
we don't know how. ?.
Keynote speaker went on much too long.
She was too full of herself. Arrogant- insulted just about everybody in the room, including our host 2x. And she was gone as quick
as she came.
She didn't like government - and it shows (very good cheerleader).
She seemed to be unaware that we provide FREE services to HELP smali businesses. We appear to be the enemy in her eyes.
General Session 1 - Regulatory Updates and Guidance
MACT Update. 'Speaker: Poor (3 Fair (28) Good (23) Great (5)
Amanda Aldridge, EPA. Materials: Poor (3) Fair (15) Good (18) Great (5)
Amanda was not a good presenter. Poor communications. She appeared to know less than the audience. Disorganized.
Her Q/A can be improved.
Not enough data for non-air regulatory specialists - support materials didn't help either.
History of promulgation and proposal would be great.
* We needed someone that knew the rules better so our specific questions could be answered.
SHAME on EPA headquarters for not sending speakers for specific topics. Amanda Aldridge can not and should not have to carry it
all. At a minimum, HQ EPA subject experts should have been on standby on speakerphone for answering questions during the
sessions.
Key information lacking.
Amanda did not appear to know her subject very well.
EPA should have sent specific experts for their talks or better prepared Amanda.
I)2(r) Update, Speaker: Poor (2) Fair(19) Good(29) Great (4)
David Speights. CEPPO Materials: Poor (4) Fair (18) Good (12) Great (1)
Materials have already been issued in print form.
Introduction too long. Not enough time for topic. Didn't control time.
Zzzzzzzz.
This speaker wasted much time talking about Montana, and he is from Mississippi! Ran late just before lunch because of his long
and unnecessary comments about Montana wildlife.
Would like to hear more about the general duty clause.
Nothing new. Too peripheral.
Too genera!. ! like to have the speech as a handout to take notes on.
Way too long of an introduction of himself - get to the materials!
Breakout Sessions (1:00-2:00)
Update on the SM Grant (19 attendees) Speaker:
Kennedy, Mudar, Kolzac, Smith Materials:
Covered too quickly. Lacked time management
Handouts not necessary.
Presentations on boilers and Phase II gas stations were Great.
Too much info for the short amount of time.
Using Trade Organizations to Spread the Word (32 attendees)
Speaker:
Materials:
Tracy was excellent.
Fair (2)
Good (9)
Good (5)
Great (2)
Great (I)
Fair(l)
Fair (2)
Is Advertising the Answer? Speaker: Fair (3)
Erin Hart Materials: Poor(l) Fair (5)
Good practical advice based on classic marketing advice.
Knowledgeable. Good topic for Texas = media relations or how to write a press release.
Good (9)
Good (9)
Good (4)
Good (2
Great (14)
Great (7)
Great (9)
Great (6)
-------
1 like to have the speech as a handout to write notes on. Also, too general a topic. Speaker very knowledgeable, just needed a more
focused topic (i.e. how to build media relations).
A little too broad, but good.
Next year's session ideas: Developing Multimedia Relationships and Writing Effective News Releases.
Include more media relations training sessions at next conference (Erin's presentation was excellent).
Erin was great. Worth the S to get her here.
Using Energy Efficiency Programs (22 attendees) Speaker:
John King Materials:
Should have been longer to allow reviewing individual case studies.
Fair(l)
Good (6)
Good (4)
Great (2)
Great (2)
Poor(l)
Fair (2)
Fair (2)
Good (9)
Good (5)
Great (9
Great (5
Breakout Sessions (2:10-3:10)
Targeting Outreach for New Standards (32 attendees) Speaker:
Dan Clark Materials:
Well organized and clear.
Good use of databases.
Great speaker.
Could have printed his materials on 3 sheets instead of 8.
Building/Improving Your Webpage (40attendees) Speaker: Poor (2) Fair(l) Good (12) Great (2)
Mike Miller Materials: Poor(l) Fair (3) Good (6) Great (3)
They had problems with their display, which was bad for a presentation about computers.
Complex topic and not enough time to give much detail. Break technical sessions down into parts.
This session was great. It provided info that I can take back and use. In fact, I think it was too short. It should have been longer.
New session ideas: Web Page Basics and Advanced Web Page Issues.
Very distracting to have website presentation when computer projector not lined up.
Too technical.
Too much jargon.
Staff was better.
Economic Development and SBO/SBAPs (29 attendees)
Pam Annarummo
Linda King
Speaker: Fair (2) Good (8) Great (4)
Materials: Poor(l) Fair(l) Good (7) Great (2)
Speaker: Fair(l) Good (7) Great (5)
Materials: Fair (2) Good (7) Great (1)
Carbon Dioxide Technology in Dry Cleaning (26 attendees)
Jeff Dunn, Global Technologies
Speaker: Good (4) Great (5)
Materials: Fair(l) Good (2) Great (2)
Gary Dawson, Belle Aire Cleaners
Speaker: Good (2) Great (6)
Materials: Good (I) Great (1)
I wish there had been more time for the panelists to present all their information and have time to answer questions/concerns.
Choice of speakers was very good.
I would have liked more technical info as a newcomer.
Good info - a little too much company promotion instead of the technology. We needed more details on CO2, not his specific
machine.
Breakout Sessions (3:30-4:30)
OECA '$ Compliance Assistance Plan
Gina Bushong
Nothing new!
Too much info. Too little time. Good topic.
Not enough discussion, too much presentation.
Didn't allow time for states to comment on "the plan",
If you want input, you have to shut up and listen.
Outreach Materials for SBO/SBAP
Richard Polito, Maricopa County SBEAP
Speaker: Poor(l)
Materials:
Fair (7
Fair (3)
Good (10)
Good (7)
Great (2)
Great (2)
Speaker:
Materials:
Fair (4)
Fair (4)
Good (8)
Good (5)
Great (4)
Great (3)
-------
Alwin Ming, Oklahoma SBAP Speaker: Poor (4) Fair (8) Good (4) Great (2)
Materials: Poor (1) Fair (7) Good (2) Great (5)
Ning is a poor speaker. Topic not at all as advertised.
This was not what I expected. I thought it would be more about what methods worked. Next year, you should pick a sector and 1
SBAPs talk about how they reached that sector. I think it would be more beneficial that a general outreach session.
Definitely need moderators for all breakout sessions, otherwise they take too much time.
Teaching how to mailmerge not useful for this format. I left after 5 minutes.
* Alwin has a good idea, clear presentation, just went on too long in too much detail.
Enjoyed Mr. Ning's presentation - imagine cost savings for government!
Took 40 minutes on mail.
How Much Will It Cost? - Typical Costs and How Tos for P2 (no attendance data available)
Isao Kobashi, P2RX
David Hartley
Speaker:
Materials:
Speaker:
Materials:
Good session, but was really about aqueous cleaning cost benefits.
Good presentation and use of case studies.
Fair (1)
Fair (2)
Fair (2)
Good (5)
Good (5)
Good (6)
Good (6)
Great (5)
Great (5)
Multimedia Issues (21 attendees)
Kathy Rameriz, Texas SBAP
Anthony Ching, Hawaii SBAP
Interesting speakers.
Speaker:
Materials:
Speaker:
Materials: Poor (2)
Fair(l)
Fair (2)
Good (6)
Good (4)
Good (6)
Good (2)
Great (4)
Great (3)
Great (3)
Great (I)
JUNE 21, WEDNESDAY
General Session 2 - Multimedia Topics: Expansion to Multimedia and Environmental Auditing (120+ attendees)
Expanding to Multimedia/Improving Performance
S. Davis
Multimedia Environmental Audits for Small Biz.
J. Olson
Speaker: Poor(l)
Materials: Poor(l)
Speaker:
Materials:
Speaker: Poor(l)
Materials: Poor(l)
Fair (14)
Fair (1 3)
Fair (5)
Fair (9)
Fair (13)
Fair (1 3)
Good (25)
Good (12)
Good (24)
Good (12)
Good (24)
Good (10)
Great (
Great (4)
Great (19)
Great (12)
Great (7)
Great (4)
Multimedia and Audit Policies- State and Federal.
R. Daly
Overall, pretty good.
Speakers should be required to stick to their topic. If they don't like it, they shouldn't volunteer to speak.
Iowa presentation was very good. If only we all had 5200,000!
Davis should have reviewed how to use the computer-gen. Presentation prior to program time. Speakers have a responsibility to be
prepared.
Not a good general session.
Should load slide presentations before session.
I wish Richard Daly could have covered more on policies, but did like hearing about 3"1 party audit pilot.
Olson had a good case study.
Moderator did not control time well.
Allow more discussion time in the general session environment.
Breakout Sessions (10:45-11:45)
SBAP/SBDC PartnershipsSuccess Stories and How Tos
Janet Neff, KS SBO
Phyllis Copeland, SC SBO.
Good pointers and ideas for who to invite to the table.
Speaker:
Materials:
Speaker:
Materials:
Fair (2)
Fair(l)
Good (3)
Good(l)
Good (5)
Good (2)
Great!
Great (5)
Great (6)
Great (3)
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Planning a Successful Workshop
Erin Hart, The Nixon Group
Very thorough. Perhaps too much. Great speaker.
I would have liked more from Erin.
Alwin Ming, OK DEQ
Alwin spoke on an ALMOST unrelated topic.
This presentation could have been done in 5 minutes.
Avoid in the future.
EPA's Small Business Strategy
Andrew Teplitzky, EPA
Speaker:
Materials:
Speaker: Poor(l)
Materials: Poor (3)
Fair (3)
Fair (5)
Good (4)
Good (2)
Good (3)
Good (2)
Great (7)
Great (6)
Speaker:
Materials:
Fair.(l)
Fair (3)
Good (11)
Good (5)
Great (5)
Great (3)
A lot of government hot air that will result in meaningless paperwork and use of time by others that could be more effectively spent.
Discussion too much on additional resources. Xxx is not in the future. Need to decide if this will be a priority for the agency and if
resources will be shifted accordingly.
HVLP Sprayers - What's Available? (24 attendees)
Paul Rossi, ITW. Speaker:
Materials:
Great energy. Great personal experience. Great, knowledgeable, and informative.
Best talk of the conference. Great speaker.
This should have been expanded. We need more of this!!! Should be repeated!
Best session!
Very knowledgeable. Great resource.
Need more technology (like this and others) sessions next year.
Very good. Very informative. Highest rating!
Breakout Sessions (1:15-2:15)
Title Ill/Title V Interface (22 attendees)
Jimmy Johnston, Georgia EPD
Very meaty talk. Well-presented.
Speaker:
Materials:
Financial Help for Small Business Programs (28 attendees)
Charlie Kennedy, MNSBO Speaker:
Materials:
Fair(l)
Patrick Hoermann, King County, WA
Good individual talks. Had quality and substance.
Great info!
Speaker:
Materials:
Working with your State's Enforcement Agency (26 attendees)
Annette Fulgenzi, Illinois SBAP
Speaker:
Materials:
Speaker:
Materials:
Fair (2)
Fair (2)
Fair (3)
Randy Wolfe, Mississippi SBAP
Great info and state model for all of us.
Great session.
Asphalt, Sand and Gravel, and Concrete (23 attendees)
Tom Franklin, MT DEQ Speaker:
Materials: Poor(l)
Very knowledgeable. Great to get a regulatory perspective on P2. Valuable information.
Good material. Interesting.
Very good.
Good to hear real examples (encourage story telling in the speakers to stress their points).
OK. A little too general.
Good (1)
Good (11)
Good (5)
Good (6)
Good (3)
Good (8)
Good (3)
Good (7)
Good (7)
Great (14)
Great (15)
Great (6)
Great (8)
Good (2)
Good (1)
Good (3)
Good (3)
Great (7)
Great (4)
Great (7)
Great (4)
Great (6)
Great (3)
Great (4)
Great (3)
Great (6)
Great (4)
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Breakout Sessions (2:25-3:25)
Integrated Urban Air Tomes Strategy (28 attendees)
Amanda Aldridge, EPA Speaker Poor(l) Fair (11) Good (8) Great (
Materials: Poor (2) Fair (8) Good (7) Great (:
Speaker not familiar with the subject matter!!
Q/A showed lack of understanding of the topic.
Need more technical in-depth information.
Not very informative. Would have liked to know a little more about the sectors that are going to be hit by strategy.
Could have had more detail.
Doesn't appear to be knowledgeable about what we do or what she does.
The speaker did not seem to have info on the topic. She kept on saying "It's not my office"...
Using the Web and Standards to Get the News Out (30 attendees)
Scott Burner Speaker: Poor (1) Fair (2) Good (5) Great (6)
Materials: Fair (3) Good (5) Great (2)
Difficult for me to understand. Good information and presentation, just above my head.
Not what I expected or needed.
Estimating Emissions (27 attendees)
DanNickey,IWRC Speaker: Fair(l) Good (2) Great (8)
Materials: Fair(l) Good (3) Great (5)
Breakout Sessions (3:45-4:45)
Influencing Nat. & Slate Legislation/Rulemaking (14 attendees)
M. Shanahan Speaker: Good (2) Great (5)
Materials: Good (I) Great (5)
Great session - more people need to hear Mark's message.
Small Business Owners Panel (32 attendees) Speaker: Fair(l) Good (3) Great]
Lacked substance. Didn't discuss what they think needs to be done to help their state's SBO and/or SBAP...nationally also.
Actually, more of a CAP member's panel: a significant difference.
One of the best sessions. Great input! Need more input from those in small business community.
* A bit disjointed at times but good to hear from companies.
Kotnassa, Legler. Morrison were excellent.
Environmental Mentoring (17 attendees) Speaker: Good (6) Great (3)
Walt Tunnessen. NEETF . . Materials: Good(l) Great (6)
Good ideas for mentoring relationships.
I will definitely take the material home to read. Gave great insights on what works in mentoring. Worth being asked back.
Fiberglass and Reinforced Plastics (27 attendees)
Phyllis Strong, SBO Speaker: Fair (3) Good (10) Great (4)
Materials: Fair (2) Good (2) Great (3)
Lowell Miles, Miles Fiberglass and Composites Speaker Fair (2) Good (7) Great (6)
Materials: Fair (1) Good (7)
I wanted more detail on fiberglass processes instead of just emissions. I would have liked to know what they are actually doing in the
shops.
Interesting, but information was not consistent.
Phyllis did not provide much technical information or fiberglass or plastics. It was great that Lowell was from industry. -
We need more "hands on" company presentation it was good to have him here.
JUNE 22, THURSDAY
Breakout Sessions (8:00-8:55)
OSHA Issues and Regulations Facing Small Businesses (22 attendees)
MI Guide to Env. and Safety and Health Regs Speaker: Good (6) Ore;
J. Ostrowski Materials: Fair(l) Good(l) Great
DC's Occupational Health Checklist Speaker: Fair(l) Good (10) Great (5)
Sandra Handon Materials: Fair(l) Good (8)
Very good. Needed more time.
-------
Would like to have seen more of the "guide" he kept taking about.
Nice binder for MI. Good idea to incorporate OSHA into SBAP audits!!
Liability and Technical Assistance (28 attendees)
}j.Chiso!m,FLDEM
Interesting discussion.
Should be expanded and possibly done more than once.
Speaker.
Materials:
Fair (I)
Certification for Auto Body Shops - P2 Training for New Employees (13 attendees)
Joe Antonio, RI DEM Speaker:
Materials:
Pam Annarummo, RI DEM Speaker:
Materials:
Very good. Factual, informative, good presentation.
I learned something new about hazards in auto body shops and how to get word out - Great!
General Permits (20 attendees)
Elsa Bishop, SBO, FL DEP
Good substance.
Speaker:
Materials:
Breakout Sessions (9:05-10:00)
Integrating P2 into Small Business Outreach (39 attendees)
Mining for Intellectual Gold. Speaker: Poor (I) Fair (2)
Andy Bray and Rick Yoder Materials: Poor (I) . Fair (5)
Definitely work towards providing all info available w/info on how to order documents.
Good (2)
Good (3)
Good (2)
Good (3)
Good (3)
Good (2)
Good (2)
Good (2)
Good(10)
Good (3)
Great (14)
Great (8)
Great (5)
Great (4)
Great (4)
Great (4)
Great (8)
Great (8)
Great (10)
Great (7)
P2 Multi-Media Approach.
Edythe McKinney
Speaker:
Materials: Poor(l)
Fair(l)
Fair (2)
Good (7)
Good (2)
Great (16)
Great (5)
Small Business Pollution Prevention. Speaker: Fair (2) Good (9) Great (11)
GregCopely Materials: Poor.(l) Good (8) Great (6)
Thanks for including P2 and letting others know why including P2 in their business assistance programs. Finally, P2 and business
assistance together in one place. Let's do this more!!!
Great - useful info provided in a succinct manner.
EPA Grant Writing Tutorial Software Demo (15 attendees)
G. Zywicki, EPA Speaker:
Materials:
Too general, and not clearly defined.
Just reviewed the software. Would have liked more specifics.
EPA's National Air Toxics Assessment (28 attendees)
Amanda Aldridge, OAQPS, EPA
Amanda couldn't answer any questions on the NATA.
Somnath Dasgupta, IA SBAP
Convincing Repair Shops to Switch to Water-Based (8 attendees)
L. Kolczak, SCAQMD
neral Session 3 - The Future of 507 Programs (90+ attendees)
Overall good session - worthwhile and good place on the agenda.
EPA's Small Business Strategy
Karen Brown, EPA, SBO
Andy Teplitzky, EPA Small Business Division
Speaker:
Speaker: Poor (2)
Fair (4)
Fair (2)
Fair (5)
Fair (4)
Good (4)
Good (2)
Good (12)
Good (18)
Great (1)
Great (4)
Speaker: Poor (1)
Materials: Poor (2)
Speaker:
Materials:
lees)
Speaker:
Materials:
Fair (4)
Fair (3)
Fair(l)
Good (2)
Good (5)
Good (3)
Good (4)
Good (2)
Good(l)
Great (2)
Great (1)
Great (1)
Great (1)
Great (2)
Great (3)
Great (12)
Great (13)
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Materials: Fair(l) Good (4) Great (1)
No answers.
This should have been JUST a General session.
Improving the Visibility and Understanding of our Programs
Pam Christenson, WI-SBA Speaker: Good (4) Great (34) Great* (1)
Materials: Fair (2) Good(l) Great (20)'
Very important issue. Needs priority over next few years.
The Best.
Some slides hard to see on screen. Light type on light background or dark type on dark background. ^
Text background and color were the same.
Hot Topics
Rudy Carrier, Incoming Steering Committee Chair Speaker: Fair(l) Good (9) Great (15)
Karen Brown, EPA SBO . Speaker: Good (9) Great (13)
Carrier sent a very negative message to the group. The chair must strive to be positive and be up to the challenges facing 507
programs.
General Conference Comments:
Website Good (7) Great (48)
Good ideas. Good ways to get information.
Very handy.
Great and efficient.
Great. Saved paper and very useful.
Very handy. Used it quite often. Planned the remainder of the trip with it.
Need an alternative for CAP registration.
Online registration Good (6) Great (52)
So great for the hosts and convenient for us.
* Great. Saved paper and very useful.
Great and efficient.
Great.
Allow registrants to make changes/edits before submitting.
Helpful.
Lunch Choices Poor(l) Fair (I) Good (15) Great (39)
Out to lunch was great. Lots of fun restaurants around.
Loved the choices. So close to die hotel.
Very good restaurants and location.
Great. Missoula food was great!
The park event on Wednesday was very nice.
One group lunch with speaker would have been nice.
Good variety.
Good.
I liked having lunch on our own Out to Lunch was great!
Would liked to have lunch together one day.
Would have like some way of being able to join others at meals (lunch and dinner). I was alone for some meals and would have liked
sign-up sheet for different restaurants people were going to so I could join diem.
Regional lunch meeting should be part of agenda and I have always enjoyed the sit-down lunches.
Hotel Poor(l) Fair (7) Good (34) Great (15)
Cold showers were exciting.
Hot water?
Cheap, but cold water was a bummer.
They need a bigger boiler. Lukewarm showers suck!
Cold water 2 days in a row. "Apology" breakfast was pitiful.
Cool, not hot water
Great location, friendly staff, hot water was an issue.
No hot water all week!
Too cold! Can we control the AC?
Conference rooms were too cold.
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AC uncomfortably cold.
Uncomfortably cold in the breakout sessions.
Check room temp regularly ..many wore jackets because it was too cold.
Walls too thin. Could hear snorers next door for an entire week! Staff friendly and helpful.
Staff was nice and helpful.
Very helpful staff.
Good after a bad start with a very long van wait late Monday night.
Downtown Location Fair (2) Good (12) Great (44) Great* (1)
Worked good, particularly in a small city like Missoula.
Love the park activities.
Great! Loved Missoula.
The Best!
Downtown! Not Airport!
Great being on the path on the river.
Awesome!
* Great location!
Love the location! What a delightful city!
Padfoiio Poor (2) Fair (3) Good (12) Great (39) Great+(l)
Nice.
Great choice: practical, handy, and "green".
Super. Replaced 3 ring binder note book, plus use of recycled material.
Wow - Love it - what a statement!
Very good idea.
Great idea.
Loved it. Great enviro-friendly gift!
Great idea.
Cool.
Recycled idea is great!
Nice useful idea to shov% use of recycled products.
Cool, practicing what we preach.
Very good idea!
Information on attendees is a must.
Made in China!
Need pens.
! wish it wasn't still smelly.
Didn't like the feel or smell.
I already have something similar.
Agenda Fair (3) Good (18) Great (32) Great+(l)
Need time for regional meetings.
Great.
! wanted a bit more OSHA focus.
Good! Tech sessions seemed to be a hit.
* Tough to attend all the sessions I would like to.
Start time too early.
Appreciated the amount of breakout choices, although sometimes the time frame was too short. Would have liked some sessions
repeated since 1 couldn't be in two places at once.
Good number of breaks. Stuck to time REALLY well..
Would like summary agenda with just title, location, and time for quick reference (in addition to detailed description agenda).
* Eliminate track numbers unless they are on the table.
Way too packed. Sessions started too early and ended too late. Much value og this type of conference is hanging with other like
types in casual discussions. This should not be a marathon. This is noted each year by many - either verbally or in writing.
^Handouts Fair (3) Good (30) Great (16)
Love .the web notes idea to come.
More people needed to bring some.
Tell people not to bring handouts (especially single-sided). It defeats the purpose of getting rid of the notebooks.
Posting on web is decreasing handouts.
-------
Nice to have sessions on the web.
Less handouts - more electronic emphasis.
Would want to have presentations during sessions. Easier to take notes.
The Downtown map/brochures in the padfolio were Great. Great resource: easily fit in pocket.
Would like full addresses and contact info for attendees in folder. It is a great tool so I would bring that back.
Montana
Montana and Missoula were incredible.
A tittle difficult to get to.
I wish I had planned ahead to stay longer.
Too good!
Missoula is a great town.
Beautiful. Everyone should come visit this amazing place.
Loved it!
Love the outdoors appreciation by having it here.
Except for air travel.
Superb state!
Good (13) Great (42) Great+(4)
Pre-Conference Surveys
A good way to develop the agenda.
Great idea. Contributed to the useful agenda.
Great. Helped to shape a great conference agenda.
Put on web site instead of email.
Smart way to go.
Did not receive, but heard about them.
Poor(l)
Fair(l)
Good (19) Great (20)
Fair (2)
Good (16)
Great (28)
After Hours Events
Needed more after-hour events.
Wow, steaks entertainment, rafting, hiking, great shops and bookstores, pastries, bike rentals, bike lanes, walking, the holistic
festival, and Out to Lunch in the park were Great, as well as the Pine street people's Market.
Lots of fun.
Not worth the money.
GREAT!!
Loved the raft trip. The cookout was a nice gesture, but they could have given you more for $30. An actual show would have been
better. Still, it was a nice night. Great to have so many attend.
Should have told more about performances @ cookout. Wasn't prepared to sit so long. I have read Undaunted Courage, didn't need
an hour lecture on same material.
Would have liked more.
Less lecture in evening entertainment.
Other
One hour session were long enough to introduce topics and allow a bit of discussion, but not so long that people walked out.
Therefore, sessions were stable.
Need to reduce EPA presentations of information that is DATED or already distributed. The conference should focus on possible
future success and answers to present concerns. I'd like to hear someone give a presentation on the SBO/SBAP mission and how P2
has changed over the years and where it wants to go. In the last session, many questions of EPA were important, but were not
addressed or even given time to be asked.
Have coffee, at least, first thing in the morning!
include more workshop training sessions at next conference (how to plan/carry out successful, organized workshops, meetings, and
conferences.
Provide/have available individual to take care of actually doing slides/power point presentations so speakers aren't doing both and
being distracted from their speeches.
Make sure non-gov. speakers understand who their audience is/their mission, etc.
* Video (separate video for each day) so attendees who couldn't see all sessions they wanted could obtain the tape (charge?)
* Include a breakout session for regional meetings.
* I wish we had a regional breakfast (not lunch) as was on the agenda in previous meetings. It's a good way to meet the
A computer to check email would be appreciated. Very good brownies.
Need more space for comments.
How about New and Innovative Outreach Techniques or Sustainability or The Natural Step as topics for next year?
Make name tags bigger.
Name tags: names are most important info - make large and easy to read!
-------
Put everyone's first name in large print on the name tags - no email. Print is difficult to read.
Name tags need to be visible from at least two feet.
Make names bigger - Hattie was right, our eyes are getting weaker.
Name badges too small/hard to find.
Great!! Thank you Karen a miHion/billion times!!!!
You did a great job. Thanks!!
What a great educational week! The conference was Great. As for Missoula, I doubt another location can top this. Thanks for
volunteering to host!
Great Conference!
Karen. You did an OUTSTANDING job. THANKS!!!
Great, well-run conference!!
Great conference; great job!
Karen Ekstrom put on a very good program. Outstanding job. She should give a session on hosting conferences!
Everything was great!
ป The conference this year seemed more quaint and presentations were more relaxed. Thank you Karen Ekstrom - Great dog!
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ATTACHMENT J
Speaker Evaluation Summary
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ATTACHMENT K
Diskette of Conference Materials
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