INFORMAHON RESOURCES
MANAGEMENT
STEERING
COMMITTEE
MEETING SUMMARY
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U.8. EPA Headquarters Ubreuv
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12°° Pennsylvania Avenue NW
Washington DC 20460
Office of Information Resources Management
U.S. Environmental Protection Agency
Washington, D.C.
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IRM STEERING COMMITTEE
MEETING SUMMARY
December 16, 1985
Prepared By
The Office of Information Resources Management
with assistance from TSG/WESTON
under Contract #68-01-6919-037
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IRM STEERING COMMITTEE
MEETING SUMMARY
December 16, 1985
BACKGROUND OF IRM STEERING COMMITTEE
Information Resources Management (IRM) plays a key role in the effective
implementation of the environmental programs managed oy EPA and the state
agencies.
IRM services include a wide variety of activities involving data collection
and management, hardware and software technologies, data processing, and
communication and reporting. IRM initiatives involves al 1 Agency programs.
The Agency's senior managers depend upon IRM activities to nelp structure
approaches to environmental decision-making, to aid in assessing risks to the
ecosystem, to help determine effects on human healtn, and to respond effec-
tively to new Agency policies and direction. IRM services also come to play
in the day-to-day contact with the states, other agencies, Congress and trie
public. Effective development and management of these services is directly
related to the overall success of meeting the Agency's goals and objectives.
As a consequence of the important role IRM actions assume in the Agency's
mission, the Administrator established an EPA Information Resources Steering
Committee. Membership on the Steering Committee was drawn from all major EPA
components and the states:
IRM Steering Committee
Committee Chairman:
Mr. Ed Hanley
Director of the Office of Information Resources Management
Committee Members:
Mr. William W. Rice
Deputy Regional Administrator
Region VII
Mr. Kerrigan G. Clough
Assistant Regional Administrator for Policy and Management
Region VIII
Mr. Alvin R, Morris
Director, Water Management Division
Region III
Mr. Ralph R. Bauer
Director, Environmental Services Division
Region X
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Mr. Erich Bretthauer
Director, Environmental Monitoring Systems Lab/ORU
Ms, Marion Mlay
Director, Office of Ground-Water Protection
Ms. Susan F. Vogt
Director, Asbestos Action Program
Mr. C. Morgan Kinghorn
Comptroller, OARM
Mr. Ronald Brand
Director, Office of Underground Storage Tanks
Mr. James McCormick
Chief, Accountability Systans Branch
Management Systems Division
Mr. Gerald A. Emison
Director, Office of Air Quality
Planning and Standards, OAR
Research Triangle Park, NC
Mr. J. Leonard Ledbetter
Commissioner, Georgia Department of Natural Resources
Atlanta, GA
The IRM Steering Committee Charter
The IRM Steering Committee advises the EPA Uffice of Information Resources
Management (OIRM) on IRM policies, resources, and priorities and assists JlKM
in communicating and implementing these actions within the Agency. Tne
Administrator established the Steering Committee to:
1. Implenent IRM policies and programs to support Agency priorities in tne
following areas:
integration of environmental protection policies and strate-
gies across media and program lines;
measurement and management for environmental results;
* consistent development and broad use of risk assessment data
and methods across all EPA programs; and
effective support of state environmental agencies and pro-
grams.
2. Develop strategies and programs to ensure that EPA and state managers and
staff possess the skills and knowledge required to plan, manage, and use
information resources and technology effectively.
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3. Implement the Agency's ADP Modernization Program, including the steps
necessary to assure responsiveness to EPA and state field operations.
4. Develop and implement responsible information security policies and
programs that assure compliance with federal law and regulations and are
consistent with the Agency's information-sharing goals.
EPA INFORMATION TECHNOLOGY AND RESOURCES
The FY'85 ADP Budget
Information resources management is integral to the Agency's mission. It
includes very visible activities; it accounts for a significant part of the
Agency's budget; and most importantly, it is through IRM that tne Agency
collects data and draws conclusions about program performance and accomplisn-
ments. With a FY'85 ADP budget of $99.2 million (mostly hardware and soft-
ware) it is clear that the Agency investments in this field are considerable
(see Appendix A for more detailed information).
The FY'85 ADP budget was allocated in the following manner:
Budgeted Item
Software
Hardware
Facility Management
Data Communication
Supplies/Other
FY'86 TOTAL ADP BUDGET
Dollar Amount
$ 44.3M
5 30.3M
$ 11. OM
$ 7.3M
$ 6.3M
% of Total ADP Budget
454
JU
11%
1%
b%
$ 99.2M
100*
ADP spending increased sharply in FY'85 from its FY'84 total of $66.9M. As a
percentage of overall Agency spending, however, ADP growth has been moderate,
with a projection of a slight decrease in spending for FY'86. The FY'85 AUP
increases were in four areas:
Budgeted Itejn
Hardware
New Systems
Data Communication
Software Operations
and Maintenance
Dollar Amount
$12M
$ 8M
$ 2M
510M
FY'85 % Increase
122/i increase
105% increase
43% increase
29% increase
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Though EPA spends less money (as a percentage of total appropriation} on
information technology than, for example, NASA, the Department of Energy, or
the Department of Defense, the budgeted funds still warrant careful assess-
ment. OMB and Congress want and need detailed information on the Agency's IRM
investments. The IRM Steering Committee will assist tne Agency in examining
ways to best respond to and conply with directives from GSA, OMB, ana
Congress.
CurrentActivities to Develop EPA's Information Technology
A number of initiatives have been recently completed or are underway to
further enhance the Agency's resources and facilities. (See Appendix B for
more detail.)
1. HOC IBM Technology Upgrade (June 1, 1985 - November 3, 1985J
EPA was fortunate in drawing an early position in the IBM
lottery for the newly announced mainframe with significantly
increased capacity. As a result, the Agency was able to
secure sufficient mainframe capacity to meet our needs
through FY 1988; and possibly through the remainder of tne
decade. Equally important, the fortuitous timing made it
possible to sell the replaced mainframe at a very favorable
price, thereby freeing-up FY'86 funds to begin the replace-
ment of regional computers.
2. Logical Mainframes (August 20, 1935 - Octooer 31, 1985}
New hardware, IBM 4361s, are being acquired to replace the
obsolete POP ll/70s in New York, Denver NEIC, and Seattle.
A contract vehicle will be in place by the 2nd quarter of FY
1986 to acquire this equipment and, in subsequent years, to
replace the POP ll/70s in all EPA regions, assuming funds
are available.
3. DEC VAX (October 1, 1985 - September 30, 1986)
A joint OARM/ORD program is underway to replace obsolete ORL)
laboratory computers. Contracts have been awarded for a
portion of this effort, witn tne remaining awards due in
FY'86.
The laboratory upgrades have the following installation
schedules:
Las Vegas 12/85
Ouluth 1/86
Others 1/86
Narragansett 4/86
EMSL at RTP 4/86
Replacement computers will be acquired for the remaining ORU
labs in FY'86 and beyond, if funds are available from ORD.
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PC Implementation (October 1, 1985 - Septemoer
4. Agency-wide
30, 1986)
The Agency will award a contract in FY'86 to meet its pro-
jected PC needs for the next five years. This contract will
provide ATs, PCs, lap computers and peripheral equipment,
software, training and support services. The contract will
permit EPA and its contractors to acquire up to 7,bOu PCs
over the next five years.
5. Tejecojmunications Upgrade (November 1, 1985 - January 1986 j
Under this effort, direct, high speed data communication
links will be established between NCC, all EPA regions,
Cincinnati and Headquarters. This initiative includes
Primenet, and SNA support.
Two additional projects involve the introduction of more efficient "user
friendly" software language. The first is the fourth generation language
FOCUS on the mainframe or PC. FOCUS allows, for example, for user created
customized reports, statistical computations and graphic features. FOCUS
reduces the data processing shop's application development time. FOCUS was
installed at NCC in December 1985 and is now oeing used on a pilot basis for
several national applications and by the EPA regions to convert software from
POP ll/70s to IBMs.
The other software language project is BASIS, which was installed at NCC in
October of 1985. BASIS fills the gap by its ability to work with text
efficiently, using its Keyword search. 8ASIS will replace the Chemical infor-
mation System. BASIS does require computer professional involvement in the
system development.
Several Steering Committee members asked how tne PRIME computers got into the
Agency's overall strategy. OIRM and OOP responded by saying that the PRIME
technology is an integral component of the overall program and will continue
to be relied on as the Agency's "department computers", used for discrete
applications such as the Asbestos Systan, the Office Resource Management
System (ORMS) and similar applications that serve office-level units. Agency
plans include programs to upgrade PRIME telecommunications support at all EPA
sites.
FEDERAL IRM POLICIES AND INITIATIVES AFFECT EPA
A government directive that places IRM in the spotlight is tne GSA Triennial
Review. EPA is in the "2nd year agency review group", placing its review from
1987-1989. The Steering Committee will need to consider ways for the Agency
to prepare for this review.
The federal IRM regulatory environment is witnessing a more proactive role
from the oversight agencies. GSA regulations have been issued and OMB has
issued OMB circular A-130. The key issue is productivity,
initiatives focus in the following areas:
UMB and GSA IkM
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"Mission based" planning - asking the line program managers
to be responsible as the users. This type of planning
requires the program managers to think through all their
program needs, short- and long-term, in assessing IRM
initiatives,
§ "Market Economy" for in-house data processing. Tnis would
include morecontracting out to the market by invididual
managers who could then manage federal data centers.
Software Costs are the largest growing dollar item in the
information technology business. OMB/GSA want agencies to
have formal policies on software development. The goal is
to develop policy and standards to aim at a 20% cut in costs
of software maintenance. In addition, OMB/GSA are asking
agencies to develop strategies on their "major systems".
The strategies examine data needs, date use, development and
maintenance.
Additionally, OMB/GSA initiatives address the need for uniform ADP procurement
and delegation policies; ensuring information security efforts; developing
five-year technology plans; and placing more emphasis on return-on-investment
thresholds for new ADP investments.
NEW PROGRAM NEEDS PROMPT INFORMATION MANAGEMENT INITIATIVES
Recent and interesting information management projects in support of new EPA
programsThe Underground Storage Tank (LIST) Program, and the Asbestos-in-
Schools Hazard Abatement Programwere reviewed. In addition, the Region
IV/Georgia system pilot study was discussed.
Susan Vogt, Director, Asbestos Action Program, discussed the Asbestos data
management success story that entailed the development of a completely new
PRIME system to manage the review of a large number of applications and
assisted EPA in making grant and loan awards to 189 school Districts, all
within 6 months. The project also involved providing a portable PC, to assist
states in gathering, controlling quality, and preparing data for submission to
EPA. The states will track projects using the PCs, wnile tne regions and
Headquarters will monitor projects and the program's progress using the Grants
Information and Control System (GICS).
The Asbestos System demonstrates the potential speed and efficiency from tne
use of "fourth generation languages." In this case, INFO, PRIME-based soft-
ware, was used.
Ron Brand. Director, Office of Underground Storage Tanks, described current
efforts toward the development of a database to support the UST program. This
is a particularly challenging endeavor because it is estimated that several
million UST sites exist in the U.S. Brand indicated tnat the sheer numbers
necessitate focusing on a subset of sites and require that EPA work closely
with selected states to begin building an effective information base. He
reported that the "Revelation" software package will be used, and tnat 35-40
states have already signed up for workshops on managing the underground
storage tank data.
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Leonard Ledbetter, Commissioner of the Georgia Department of Natural Resources
discussed the Region IV Georgia pilot study that focused on making Georgia's
environmental systems compatible with EPA regional systems. Georgia worked
with EPA to acquire and install a PRIME computer. The State received imple-
mentation support from the Regional office and ongoing assistance by a
consultant. As a result of the effort, Region IV reported a savings of six to
eight workyears. Data from the State is compatible with the Regional office
systems so there are no lags or additional costs required in exchanging infor-
mation. Georgia previously spent $500,000 a year and now spends $150,000 on
system support. Mr. Ledbetter also stated that Georgia is getting mucn nigher
quality data with the new system.
THE STEERING COMMITTEE BEGINS TO DEFINE AN AGENDA OF ISSUES
The IRM Steering Committee is responsible for advising the Office of informa-
tion Resources Management concerning IRM policies, resources, and priorities,
and for assisting OIRM in communicating and implementing tnese policies and
priorities within EPA. In this capacity, the Committee will assist OIRM in
conducting periodic reviews of the Agency's information resources and the
policies and programs for managing these resources, and in designing improve-
ments where needed.
As part of the discussions at the first Steering Committee meeting, several
issues and statements were raised by Steering Committee members for Committee
attention. This list is just the beginning of the many topics to be discussed
over the next several meetings. It serves as a starting point for furtner
defining the agenda.
t Policy for States: The states are the principal source and
primary user of EPA data. Despite this, EPA has no con-
sistent policy or practice related to state information
resources or access to EPA's databases,
PTanning IRM Costs: Many new projects ana in essence new
computer systems appear "half-planned. The requirements are
analyzed and planned but tne system development costs are
consistently understated.
Producti vity: The effect of using more PCs and ADP
resources needs to be linked to productivity. Return on
investment must be calculated into the procurement deci-
sions.
Software Standards: Policies and standards are needed to
develop and maintain software. New systems are being
developed on minicomputers, microcomputers, and mainframes
without much standardization. The Committee needs to
examine how much flexibility the Agency can exert in this
area.
Uniform ADP Procurement and Delegation Policies: The Agency
is at the thresholdof acquiring significant ADP resources
and enhancements of existing equipment. These procurement
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activities need to be assessed and delegation policies
clearly identified. Opportunities for EPA financial support
of state systems should be analyzed.
Compatibility with EPA Equipment: Given the increase in
application on the PCs and FRe number of state-initiated
sytems, the hardware and software compatibility issue
becomes a more serious concern.
Environmenta1 Monitoring: AOP is the "tip of the iceberg".
ADPeqiTals15-20% of information costs while monitoring
equals 80-35%.
?: The concept and discipline of information
needs to be marketed to senior managers. The
explore different vehicles to
Marketin
managernen
Steering Committee should
facilitate this.
State Incentives; With increased delegation, states are
directlymanaging more of the nation's environmental
programs. As federal program requirements cnange or new
initiatives develop, e.g., groundwater, the IRM needs will
also change. The Steering Committee should explore ways to
encourage state participation in IRM activities. Attention
must also be given to limiting excessive burden of new data
collection on the states. EPA and the states should explore
ways in which IRM activities can oe better shared. The
Region IV/Georgia effort demonstrates a success story that
should be communicated to other regions and states.
Cross-Media Databases: More of the attention in the late
1980s and 1990s will be given to cross-media environmental
management. OIRM is already assisting the Agency's ground-
water office in designing a cross-media groundwater data-
base. The Committee may suggest other areas for this type
of application.
» System Operation and Maintenance Costs: EPA has found that
poor system design is a significant contributor to expensive
system operation and maintenance costs. The Committee may
wish to assess ways in which greater attention can be
focused on the system design stage (with OIRM/OOP assis-
tance) in order to reduce costs later.
COMMITTEE FOLLOW-UP
Ed Hanley closed the meeting expressing his appreciation of Steering Committee
members' time and effort. He reiterated that their charter was difficult but
that the Agency needs their guidance and direction.
Committee members are asked to stay abreast of IRM initiatives in their
offices and to share this information with other members. The IRM Steering
Committee will meet quarterly, at a minimum.
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APPENDIX A
IRM
STEERING
COMMITTEE
December 16, 1985
PRESENTED BY ED HANLEY, DIRECTOR
OFFICE OF INFORMATION RESOURCES MANAGEMENT
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I. Information Resources for
Environmental Protection
A. EPA Information
Technology
B. State Information
Technology
C. Environmental
Monitoring Data &
Costs
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FY85 ADP Budget
Hardware
($30.3 M) 31%
Software
($44.3 M)
45%
Supplies/Other
($6.3 M) 6%
Facility
Management
($11.0M)
11%
Data
Communication
($7.3 M)
7%
$99.2 Million
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Who Spends What ADP $ ?
OARM (OIRM and OOP)
Budget & Spend Timeshare
to Operate NCC, WIC and
Data Links to All EPA
Will Budget for Regional
Minicomputers
Programs/Regions/Labs
Allocate & Use Timeshare
Budget & Spend for Software
Development & Operations;
Office Automation PCs; and
l\lon-EPA Timesharing
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ADP Spending Increased
Sharply in FY 1985 ...
10
9
8
7
6
5
4
3
2
1
0
$99.2 M
FY81 FY82 FY83 FY84 FY85
Although Timeshare Continued
to Decline as % of Total
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The '85 ADP Increases Were
Primarily in Four Areas:
New Systems
Software Operations
& Maintenance
Hardware
FY85
Increase
$8M +105%
$12.0M +122%
Data Communication +$2.0M +43%
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New Systems
Development
Increases Across the Board,
With Largest in OSWER, OPTS
and OARM (Payroll)
Pipeline Full for First Time
Since 1980
Projects Appear "Half-
Planned" Requirements $
Budgeted, Development $ Not
One Certain ResultIncrease
in Systems Operations &
Maintenance Thru '80s
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Software Operations and
Maintenance
Increase Was Planned,
Budgeted for in Advance
Long Overdue Increase Poor
Support & Documentation
Has Been a Common Failing
Accompanied by Sharp
Increase in Contracting Out
- Reduced EPA FTEs by 100
Increase Contractor-EPA
Ratio From 1.5 to 2.9
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Hardware
$M
PC Purchases +4.0
ORD Lab Computers +6.0
National Computer Center +3.0
Other Office Automation -1.0
Note: PCs 8- Distributed Computer Have 8*
Will Continue to Show Largest
Increases
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Electronic Mail Growth
Reflects Growing No. of
Workstations
No. of
E-Mail
Boxes
900
800
700
600
500
400
300
100
0
HQ
RO
States
82
83
t ,
84
85
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Despite '85 Increase, EPA
Spends Less on Information
Technology Than
Comparable (?) Agencies
12
10
8
% 6
ENERGY
DoD
EPA
I <
Agric.
83
84
85
86
% of Total Appropriation Spent on
Information Technology
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B. State Information Technology
States are Principal Source &
Primary User of EPA Data
Despite This, EPA Has No
Consistent Policy or Practice
Re: State Information
Resources or Access to EPA's
NOTE: 46 States Used $1.2M in Timeshare
During FY1985
61% Financed w/State $
6 States Account for 50% (CA, GA,
NJ, NY, SC and TN)
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State Access to EPA
Systems Varies By R.O
and Program
H.W.
*IMo State Access
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States With Systems
Comparable to EPA's
RO
With Few Exceptions, States With
Strongest Information Systems Are
Heaviest Users of EPA Systems
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C. Environmental Monitoring
ADP = 15-20% of
Information Costs
$100M/460 FTEs
80%
Monitoring
cr-iMonitoring = 80-85%
^$400+ M/2500 FTEs
ADP Is the Tip of the Iceberg
Information Resources = 1/3 of Annual
Operating Budget
1/4 of Agency FTEs
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C. Federal IRM Regulatory
Environment
Oversight Agencies
More Proactive
GSA Regulation Issued,
OMB Circular Soon to
Follow
Issue in BudgetEven if
No New Investment
Key Issue = Productivity
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OMB/GSA IRM Initiatives
"Mission-Based" Planning
User's Responsibility
"Market Economy" for
In-House Data Processing
Software Costs:
Formal Agency Policy &
Standards
20% Cut in Maintenance
"Major Systems"
Strategies
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OMB/GSA
(Continued)
Uniform ADP Procurement &
Delegations Policy
Formal Information Security
w/Mandatory
Program
Training?
Triennial Review of All Major
Systems (EPA in '37)
Five Year Technology Plan
"ROI" Threshold for New
Investments Including
Software
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EPA IRM Initiatives
State Information Systems
Support Strategy, Including
Uniform Financing Policy
Cross-Cutting Analyses &
Policies
Enforcement/Compliance
Groundwater
Others (e.g., Air Toxics, Acute
Hazards)
Data Standards (e.g., Lab Sample
Records, Biomonitoring, Facility
ID)
Software Engineering Standards
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APPENDIX B
IRM
STEERING
COMMITTEE
MEETING
December 16, 1985
PRESENTED BY WILLIS GREENSTREET, DIRECTOR
OFFICE OF ADMINISTRATION AND RESOURCES MANAGEMENT
RESEARCH TRIANGLE PARK
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OFFICE OF DATA PROCESSING
AGENCY-WIDE
PC
IMPLEMENTATION
LOGICAL
MAINFRAMES
TELECOMMUNICATIONS
UPGRADE
IBM 309O
NCC/IBM
TECHNICAL
UPGRADE
DEC VAX
IMPLEMENTATION
MAJOR PROJECTS
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NCC/IBM TECHNICAL UPGRADE
START DATE
JUNE 1, 1985
COMPLETION DATE
NOVEMBER 3, 1985
KEY FEATURES/BENEFITS
0 1.8 TIMES FASTER THAN 3081K
0 FASTER TURNAROUND FOR BATCH JOBS
SELF-DIAGNOSIS WHEN THERE IS AN INTERNAL PROBLEM
0 MORE USERS CAN ACCESS AT ONE TIME
0 EXPANDABLE
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LOGICAL MAINFRAMES
START DATE
AUGUST 20, 1985
COMPLETION DATE
OCTOBER 31, 1986
KEY FEATURES/BENEFITS
° REPLACE OBSOLETE REMOTE PROCESSING SYSTEMS WITH
STATE-OF-THE-ART TECHNOLOGY
PROVIDE COMPATIBLE SYSTEM AND USER SOFTWARE WITH
ALL AGENCY IBM PROCESSING RESOURCES
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DEC VAX IMPLEMENTATION
START DATE
OCTOBER 1, 1985
COMPLETION DATE
SEPTEMBER 30, 1986
INSTALLATIONS SCHEDULED
LAS VEGAS 12/85
DULUTH 1/86
ATHENS 1/86
NARRA6ANSETT 2/86
CINCINNATI 4/86
EMSL AT RTP 4/86
KEY FEATURES/BENEFITS
0 STATE-OF-THE-ART COMPUTERS FOR AGENCY RESEARCH PROGRAM
* INCREASED LOCAL COMPUTING CAPACITY IN R&D LABS
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AGENCY-WIDE
PC IMPLEMENTATION
START DATE
OCTOBER 1, 1985
AWARD DATE
MAY 5, 1986
COMPLETION DATE
SEPTEMBER 30, 1986
KEY FEATURES/BENEFITS
e PROVIDES AGENCY WITH A STANDARD ORDERING CONTRACT
0 CENTRALIZED MANAGEMENT AND CONTROL OF PC CONTRACT
0 CONSISTENT LEVEL OF SUPPORT SERVICES FOR ALL
AGENCY PC'S
0 ENSURE QUALITY EQUIPMENT AND TIMELY DELIVERY
0 8,300 PERSONAL COMPUTER PROCUREMENT
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TELECOMMUNICATIONS UPGRADE
START DATE
NOVEMBER 1, 1985
COMPLETION DATE
JANUARY, 1987
KEY FEATURES/BENEFITS
0 INCREASED SERVICES WITH REDUCED COSTS
0 PROVIDE UPGRADE IN SPEED, FEATURES, AND RELIABILITY
0 PR1MENET
0 2400 ASYNCHRONOUS DIAL-UP
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PLUS TWO
PROJECTS
ENHANCING
N C C ' S
SOFTWARE
REPERTOIRE
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FOCUS
START DATE
SEPTEMBER,
COMPLETION DATE
FOCUS WAS INSTALLED AT NCC ON DECEMBER 1, 1985
KEY FEATURES/BENEFITS
0 USER ORIENTED!!!!!!
0 LEADING PRODUCT (I.E., FOURTH GENERATION LANGUAGE
INFORMATION CENTER SOFTWARE) OF ITS KIND IN THE
INDUSTRY
0 ALLOWS USERS TO RETRIEVE AND ANALYZE INFORMATION
WITHOUT REQUIRING THE ASSISTANCE OF ADP
PROFESSIONALS
0 AVAILABLE ON PC'S, REGIONAL COMPUTERS (I.E.,
LOGICAL MAINFRAMES) AND THE NATIONAL COMPUTER
CENTER LARGE SCALE COMPUTER
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FOCUS - CONTINUED
' ANALYZES AND PRESENTS INFORMATION THROUGH "USER-
CREATED" CUSTOMIZED REPORTS, STATISTICAL
COMPUTATIONS, AND MANAGEMENT LEVEL PRESENTATION
GRAPHICS
0 FOR THE MORE COMPLEX COMPUTER APPLICATIONS,
SIGNIFICANTLY REDUCES THE TRADITIONAL DP SHOP'S
APPLICATION DEVELOPMENT TIME
4
8 EXTREMELY EASY TO LEARN (3-DAY COURSE)
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BASIS
START DATE
AUGUST, 1984
COMPLETION DATE
BASIS WAS INSTALLED AT NCC ON OCTOBER 24, 1985
KEY FEATURES/BENEFITS
0 EASY TO LEARN AND USE
0 PROVIDES TEXT SEARCHING CAPABILITY
»
9 WILL REPLACE CHEMICAL INFORMATION SYSTEM
e FOURTH GENERATION RETRIEVAL CAPABILITY
0 HIGH DEGREE OF SECURITY
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