NEW JERSEY CHEMICAL INDUSTRY PROJECT
      PROPOSED FRAMEWORK FOR A
         FLEXIBLE TRACK PROGRAM
                                 Draft: May 7,1997

                                 Project Manager:
                                 Catherine Tunis
                                 Office of Policy, Planning, and Evaluation
                                 U.S. Environmental Protection Agency
                                 Washington, D.C.

                                 Contractor Support:
                                 Suzette Apis
                                 Sarah L.  Henricks
                                 Eric Ruder
                                 Industrial Economics, Incorporated
                                 Cambridge, Massachusetts

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                             TABLE OF CONTENTS


THE NEW JERSEY FLEXIBLE TRACK	EXECUTIVE SUMMARY

INTRODUCTION	CHAPTER 1

      Objectives of the Flexible Track Program for Batch Chemical Processors	  1-1


STRUCTURE OF A FLEXIBLE TRACK PROGRAM	CHAPTER 2
FACILITY QUALIFICATIONS FOR PARTICIPATION
IN FLEXIBLE TRACK  	CHAPTER 3

      Qualifications for Silver Track	3-1
      Qualifications for Gold Track	3-4
      Applicability of Established Compliance Record to New Facility Activities	3-5
      Process for Evaluating a Facility's Performance 	3-7
FACILITY INCENTIVES FOR PARTICIPATION IN A FLEXIBLE
TRACK PROGRAM 	CHAPTER 4

      Permitting Reforms  	4-2
      Reduced Inspection Burden	4-6
      Reduced Reporting Burden 	4-6
      Reduced Monitoring Burden 	4-7
      Regulatory Flexibility	4-7
      Decreased Insurance Costs and Improved Access to Capital	4-8
      Other Incentives	4-8
COMMUNITY INVOLVEMENT IN A FLEXIBLE TRACK PROGRAM  .. CHAPTER 5

      Potential Community Benefits  	5-1
      Contribution of the Community in Developing a Flexible Track Program	5-2
      Contribution of the Community in Site-Specific Application of the
      Flexible Track Program 	5-3
      Who is the Community and How Can Participation be Enhanced? 	5-7

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INTRODUCTION                                                          CHAPTER 1
       As a part of the New Jersey Chemical Industry Project Flexible Track Pilot, subgroup
members  (including  representatives  from  state  and federal  regulatory  agencies,  industry,
community/environmental groups and academic institutions) participated in a series of workshops
and conference  calls to develop a proposed framework for a flexible track program for batch
chemical processors.  Our discussions focused on the following three basic components of a flexible
track program:

       •      The criteria for facility participation in a flexible track program;

       •      Incentives for facilities to participate in a flexible track program; and

       •      Community involvement in a flexible track program.

       In this document, we present the outcome of the group's discussions of these components and
combine them into a proposed framework for the program.  In addition to presenting ideas raised
during the our discussions, we have incorporated some concepts from other documents and efforts,
including: (1) the Aspen Institute's Alternative Path document; (2) EPA's Metal Finishing Sector's
Common Sense Initiative (Metal Finishing 2000); and (3) EPA's Environmental Leadership Program.


Objectives of the Flexible Track Program for Batch Chemical Processors

       This project is an effort to address three primary concerns expressed by the Stakeholder group
during the course of the New Jersey Chemical Industry Project.  First, it responds to the lack of
flexibility in the current system for firms to operate efficiently and implement improvements in
environmental management.  The current "one-size-fits-all" approach does not sufficiently account
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for the characteristics of the batch chemical industry or for differences among firms in their
compliance histories and their capacities for responsible environmental management.   While the
flexible track pilot  project  initially focuses  on batch chemical  operations because they are
particularly vulnerable to the constraints imposed by this lack of flexibility, the long-term goal is to
build a flexible track program that can be extended to other industry sectors.

       Second, the flexible track project responds to the lack of positive incentives for facilities to
improve their environmental performance.  The current regulatory system includes negative
incentives (e.g.,  punishing facilities for violating standards) yet lacks mechanisms for encouraging
more effective environmental management.

       Third,  this project responds  to  the lack  of  trust among regulators, facilities and
communities.  This is a barrier to developing better working relationships and cooperative efforts
among affected Stakeholders to achieve better environmental performance.

       In developing this proposed framework for the flexible track program, we have attempted to
meet the following objectives:

       1.      To  provide  incentives  for  batch chemical  firms  to  achieve  good
              environmental  performance  and to  commit  to  maintaining  and  even
              continuously improving their performance.

       2.      To reduce the adverse environmental and quality of life  impacts of batch
              chemical operations on surrounding communities and ecosystems.

       3.      To improve relationships among industry, communities and regulators with
              the  ultimate goal of building the foundation for flexibility by increasing
              public  and regulatory agency confidence in environmental management at
              batch chemical facilities.

       4.      To reduce the transaction costs and increase operational flexibility of batch
              chemical operations in order to achieve greater eco-efficiency.

       5.      To demonstrate how to design and implement an effective flexible track
              program that can be applied to other sectors and regions.
       In the following chapters of this document, we present our proposed framework for a flexible
track program.  We begin by defining the structure of a flexible track program in Chapter 2.  Next,
we describe the qualifications for facility participation in the program in Chapter 3. This chapter
also includes a discussion of the process of evaluating a facility's  performance relative to these
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                                                                    Flexible Track Framework
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qualifications.  In Chapter 4, we describe the incentives for facilities to participate in a flexible track
program. A clear understanding of these incentives is critical to achieving facility participation in
the program.   The final chapter of this document provides details on how to  ensure effective
community involvement in developing and implementing a flexible track program and identifies the
potential impacts of the program from a community perspective.  Effective community involvement
is considered a critical aspect of a flexible track program.
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STRUCTURE OF A FLEXIBLE TRACK PROGRAM                      CHAPTER 2
       The premise of this project is that different levels of environmental performance over time
warrant different levels of regulatory oversight and control. Companies that have established their
"creditworthiness" may earn additional flexibility in managing their environmental activities and are
relieved of some of the reporting and other transaction costs of the current system.   In return,
companies commit to maintaining and improving their level of environmental performance over
time and to providing information on their progress. The flexible track project is designed to provide
incentives  for  companies to  make these environmental commitments  and to increase their
capabilities to meet them.  The public benefits through improved environmental management, more
efficient use of government resources, reduced adverse environmental effects, increased potential
for job retention through making companies more eco-efficient, and  increased opportunity to get
responses to specific environmental concerns or problems in the community.

       Exhibit 2-1 presents a proposed framework for the program. The program will consist of two
levels:  an initial  point of entry, the Silver Track, for facilities with a sustained pattern of compliance
and an internal system to measure and maintain their environmental performance; and a Gold Track,
for outstanding  performers that have demonstrated their ability to perform in the Silver Track. To
qualify for the Gold Track, facilities also must commit to exceeding environmental requirements or
to maintaining their high level of performance and implementing one or more activities designed to
further the goal of environmental protection, such as mentoring, product stewardship or continuous
improvement in performance.

       The proposed flexible track framework is also intended to provide incentives for facilities
to improve their environmental performance.  The benefits of participating in the flexible track
program encourage companies to improve their compliance to a level that qualifies for entry into the
Silver Track. The program should also create  incentives for some facilities in the Silver Track to
obtain additional operational flexibility by moving into the Gold Track.

       By reducing routine oversight for flexible track facilities and granting them simplified permit
requirements, this framework  allows regulatory  agencies to focus more of their resources on
encouraging improved compliance among facilities  that  are  having difficulty in meeting their
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                                           2-1                      Flexible Track Framework

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                                                                        Exhibit 2-1
                                        PROPOSED FRAMEWORK FOR FLEXIBLE TRACK PILOT PROGRAM
   Category
                Facility Qualifications
         Benefits for Facilities
      Benefits for Community
Gold Track
Silver Track
  Proven record of performance in Silver Track.

  Actual performance is better than required (e.g., less
  emissions than allowed in permits) for a defined time
  period (e.g., one year).
                      — OR —
  Commitment to maintain high level of environmental
  performance and implement additional activities to
  enhance environmental quality (e.g., continuous
  improvement, continuation of EMS, mentoring, product
  stewardship, increased energy/water efficiency,
  enhanced habitat conservation, additional monitoring
  related to environmental concerns of community).
Site-specific agreement would specify
benefits to be provided to the facility (e.g..
increased permit flexibility, greater
reductions in reporting,  monitoring, and
frequency of inspections beyond those
available to Silver Track facilities, plus
potential for additional flexibility in
environmental management specifically
suited to meet facility characteristics).
• Pattern of sustained compliance, any violations are rare
  and of little or no environmental significance.

• Implementation of internal systems to maintain
  environmental performance (e.g. EMS, community
  relations plan, performance measurement).

• Facilities will "apply" for admission to this track.
Permit flexibility/simplification.

Reduced routine oversight (e.g.,
requirements for reporting, monitoring and
inspection frequency).

Public recognition.
• Improved facility environmental
  performance.

• More effective allocation of
  government resources to address
  areas of greatest environmental
  concern.

• Increased potential for job retention
  and economic opportunity.

• Increased assurance of
  environmental safety.

• Increased access to the regulatory
  process.

• Improved understanding of local
  environmental conditions.
                                                                            2-2
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                                                                                                           Flexible Track Framework

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environmental requirements.  This includes those facilities that may be reasonably good compilers
but need to  improve in certain areas and facilities  with  documented  significant and repetitive
problems in compliance. These facilities could benefit from or may require compliance assistance
and/or special enforcement scrutiny to help improve their compliance performance.

       The principal measure for admission into the Silver  Track is a pattern  of "sustained
compliance"  over time.1  The Gold Track gives companies an incentive to  go beyond  current
performance  expectations and  an opportunity  to  demonstrate  what  comprises  outstanding
performance.

       Companies decide whether or not to participate in the program.  To participate, they apply
for the Silver Track. The Gold Track is  an option only for companies that first qualify  for and
perform according to their commitments under the Silver  Track; however, facilities in the Silver
Track are not required to move up to the Gold Track.

       Those facilities not in the flexible track will continue  to operate under the current regulatory
system. We anticipate that these will include good environmental performers that could qualify but
are not interested in participating in the program, as well as  those facilities that are not qualified for
the program because of deficiencies in their compliance records.

       A final consideration in designing the framework was to avoid developing eligibility criteria
that were too exclusionary  and, therefore,   limit  the  program's effectiveness by making  it
inaccessible to virtually all facilities. Thus, much of our discussion has been devoted to defining the
facility qualifications for participation in the flexible track program.   The next chapter of this
document summarizes the initial proposal for these qualifications.
       1 This does not necessarily require 100% compliance (given the number and complexity
of regulatory requirements).

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                                            2-3                      Flexible Track Framework

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FACILITY QUALIFICATIONS FOR
PARTICIPATION IN FLEXIBLE TRACK                                 CHAPTER 3
Qualifications for Silver Track

       Under the  preliminary framework outlined above, facilities eligible for the Silver Track
would be those that have demonstrated a pattern of "sustained compliance" and implemented a
system to maintain this  level of environmental performance.  As a first cut, sustained environmental
compliance could be defined simply as compliance with applicable environmental requirements.
However, given the number and complexity of requirements, it is difficult for even the top
performing facilities to attain 100 percent compliance. Thus, the framework suggests that a pattern
of sustained  compliance could include "minor" violations that  are rare and of little  or  no
environmental significance.1

       During the workshops and conference calls, the group identified a number of factors that may
be relevant in evaluating whether a facility has demonstrated sustained compliance and qualifies  for
the Silver Track.

[The group has agreed to discuss the details of threshold levels or sets of criteria for determining
eligibility for the Silver Track based on these factors in the next phase of the project.}

       •     Has there been a period of sustained compliance?  Have there been any
             environmental violations at the facility over some determined threshold
             period?
       1  This definition is also relevant to the Gold Track, because to be eligible for this track, a
facility must have a proven record of performance in the Silver Track.

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              To the extent that there have been any violations, consider the following:

              =>     Cause of violations ~ Were the violations the result of unforeseen
                     circumstances (e.g., lightning), or were they caused by willful or
                     negligent actions of plant personnel?

              =4-     Response  to violations ~  Has  there been  self-disclosure  of
                     violations, and has the facility taken quick corrective action?

              =4-     Nature of violations—

                     >•     Criminal vs. civil?  ~   Conviction of a criminal violation
                            within the  last five  years will  disqualify  a  facility  from
                            participating in the program.  Even though individuals, not
                            facilities, receive convictions, discussion participants felt that
                            such  a  violation was indicative of  a larger management
                            problem at the facility and  should disqualify it  from the
                            program for some set period of time. A civil conviction may
                            also disqualify a facility,  for  either the  same or  a shorter
                            period of time as a criminal conviction.

                     >•     Emission-related vs.  procedural   or  paperwork?  ~
                            Emission-related violations will generally be  judged more
                            seriously than procedural or paperwork violations.2

                     >•     Context of violation within facility operations ~ Does an
                            emissions  violation  represent  a  relatively  small  or  a
                            significant excursion above  allowable limits?   Does the
                            facility have repeat violations for the same unit or under the
                            same regulation? Is the violation based on a small percentage
                            of the total extent of compliance activities at  the facility —
                            e.g., an exceedance in one sample out of 2,000; or failure to
                            submit one of dozens of reports on time?

                     >•     Impact of violation - Is there an actual or potential health or
                            environmental impact? An actual impact could be related to
                            an emission exceedance, while a potential impact could be
                            related to failing to  file an adequate risk management plan
       2 Emission-related violations refer to violations resulting from emissions or discharges to any
media that exceed permitted amounts.
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                                            3 -2                      Flexible Track Framework

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                             under Section 112(r) of the Clean Air Act.  If there was an
                             actual impact,  did it extend off-site or was it confined on-
                             site?

              Has the facility historically been proactive in compliance?  A facility's
              record  in complying  with new  requirements may  be considered  as a
              mitigating factor in determining its eligibility for a flexible track program.
       Exhibit 3-1 presents a "straw man" set of criteria for sustained compliance.  This example
is intended as a starting point for future discussions of how these different factors could be combined
into a set of eligibility criteria.
                                          Exhibit 3-1

                   SAMPLE CRITERIA FOR SUSTAINED COMPLIANCE
                   No criminal or civil violations within the last five years.

                   No incidents resulting in off-site environmental or health impacts
                   within the last three years.1

                   Fewer than six minor2 notices of violation (NOVs) within the last 12
                   months.3

                   Fewer than three major2 NOVs within the last 12 months.3

                   Violations resulting from acts of nature and self-disclosed violations
                   will be evaluated on a case-by-case basis.
            This criterion is intended to differentiate between emissions-related and paperwork or
            procedural violations.
            The degree  of  enforcement response  or information  from the NJ DEP Fast Track
            Program may help to define minor and major NOVs.
            The number of NOVs should be set according to the scale of the facility's operations.
            If possible, it should reflect a specified percentage of the potential number of violations
            at a facility.	
       In  addition to having  an established  record of sustained compliance,  a facility must
demonstrate the capability to sustain its good performance under the flexible regulatory framework
afforded by the program.  The existence of an effective  internal  audit system, such as an
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Environmental Management System (EMS), is a requirement for facilities to enter the Silver Track.
A strong corporate culture that includes a vision of excellence in environmental performance was
also cited as a key factor in ensuring a company's continued record of good performance.

       As regulatory oversight decreases for flexible track facilities, agencies will need to rely on
public reporting by a facility and, to some extent, on a facility's own EMS to ensure that it continues
its sustained compliance and meets appropriate performance measures. Accordingly, the EMS must
generate information that can be reported to the  public in an  accessible manner and in  easy-to-
understand terms in  order to  provide  verification of a facility's performance.  This need for
information can serve as the starting point for future group discussions of key elements that should
be incorporated into a facility's internal audit system or EMS.
Qualifications for Gold Track

       Under the proposed framework, a goal of the flexible track program is to encourage facilities
to improve their environmental performance.  As such, the framework includes a Gold Track for
those facilities that have a proven record of performance in the  Silver Track and are committed to
exceeding requirements or implementing additional activities to enhance environmental quality while
maintaining their high level of performance.  Some options for defining activities that represent the
level of performance that qualifies a facility for the Gold Track  include:

       •      Traditional quantitative measures of environmental emissions that are
              strictly linked to a specific facility's activities — For example, decreases in
              emissions to  some specified level below regulatory limits (e.g., 10 percent
              below the limit).  Where a facility's production has or is being significantly
              revised, upward or downward, the reduction could be made on a per unit of
              production basis.

       •      Activities that move a company toward "sustainable industry" and
              enhance environmental quality ~ Examples  of these activities include:

              =>     Incorporating a structure  for continuous improvements into facility
                     goals and strategic planning.

              =>     Working directly with suppliers or customers to reduce emissions in
                     their operations.

              =>     Mentoring of other facilities to assist them in coming into compliance
                     or  in  implementing systems  improvements to  improve  their
                     performance.
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                                           3 -4                      Flexible Track Framework

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              =4-     Product stewardship and life-cycle analysis.

              =4-     Increasing  energy,  water  or materials  efficiency  in  production
                     processes.

              =>     Enhancing habitat or species conservation.

              =4-     Monitoring or analysis of environmental concerns in the community.

              =>     Supporting environmental education activities.

              =>     Participating in resource conservation activities.

              =4-     Assisting  with community recycling programs.


       The group will discuss what level of commitment within or across each of these activities
might qualify a facility for the Gold Track during the next phase of the project.


Applicability of Established Compliance Record to New Facility Activities

       As part of the discussion of qualifications, the group considered how a facility's status within
the flexible track program, which is based on its established compliance record for existing activities,
might affect its permitting process for new activities:

       •      The group agreed that status within the flexible track program applies only
              to a single site. Therefore, a company with one facility in the Silver or Gold
              Track cannot extend the benefits of flexibility from this facility to a new plant
              being constructed elsewhere.

       •      For changes within a facility, the  first consideration is  whether the new
              activity represents a significant change in facility operations.

              =4-     If, for example, the new activity involves  simply adding a new vent,
                     any flexibility that a facility  may have already been granted by virtue
                     of qualifying for the Silver or Gold Track may  apply to the new
                     activity.

              =>     On the other hand, participants raised some questions concerning how
                     such flexibility  should  apply to the new activity  if  it involves
                     installing  a completely new process.  Some industry representatives
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                     commented that the potential for flexibility when making operational
                     changes was one of the key advantages of participating in a flexible
                     track program, because  it is  precisely during such  changes that
                     facilities need additional flexibility.  They also noted that adding a
                     new process line within a plant does not usually entail a wholesale
                     change in the skills needed to manage operations effectively. These
                     new lines tend to use similar technologies, chemicals and personnel.
                     Therefore, the ability for facility management to achieve a record of
                     commendable performance in  its  current operations should reflect
                     positively on its ability to continue to meet the same high standards
                     with respect to the new process line.
       The participants identified the following three options for how flexibility granted to a facility
in the Silver or Gold Tracks could affect requirements on newly installed process lines:

       Option 1.     A facility will be required to prove its ability to operate the
                     new process effectively under the regular rules  during an
                     initial shakedown period before being allowed to operate it
                     under the flexible rules. In this  case, it may be possible to
                     write a  permit  that requires  a certain level of monitoring
                     during  the  initial  shakedown  period of  operation  but
                     incorporates a  set schedule  for automatically introducing
                     flexibility if the facility demonstrates the appropriate level of
                     performance relative to this new process.  The facility's
                     performance in operating the new process will not affect the
                     flexible track status of the existing processes.

       Option 2.     If there is no increase in emissions above the existing cap, a
                     flexible track facility will  be allowed  to  operate the new
                     process under the flexible rules that it has been granted for
                     existing processes.  This option acknowledges that the good
                     management practices that earned the facility its status in the
                     flexible track program are also likely to enable it to operate
                     the new process line well.  However, if the  facility fails to
                     meet the appropriate performance level for the new process
                     line, the status of the entire facility within the flexible track
                     program will be jeopardized.

       Option 3.     Allow flexible track facilities  to chose whether to: (1) operate
                     a new process line under the  regular rules for a shakedown
                     period;  or  (2)  operate it  under flexible  rules with  the
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                                             3-6                       Flexible Track Framework

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                     understanding that failure to meet the required performance
                     levels could jeopardize the status of the entire facility under
                     the flexible track program. This option, especially during the
                     pilot implementation phase of the flexible track program,
                     would allow us to learn more about both the preferences and
                     performance of facilities regarding new processes.

Process for Evaluating a Facility's Performance

       Another aspect of the discussion of qualifications concerned how a facility's performance
would be evaluated.  The following issues were raised:

       •      Will there be an audit requirement included in the qualifying process? One
              possibility is to require  a no fault audit similar to the OSHA star audit, in
              which penalties for violations  discovered during the audit are waived if
              facilities correct them within a set grace period.

       •      Would requiring an audit affect the  ability of small businesses to participate
              in a flexible track program? Audits  can be costly, especially for smaller
              facilities; therefore, we  may want to consider ways to ensure that a flexible
              track program remains accessible to smaller companies.

       •      Who  would perform the audit if it is required? The regulatory agencies? A
              hired auditor? Other "mentor" facilities?

       •      To the extent that an internal audit system, such as an EMS, is a criteria for
              the program,  do regulatory agencies have  the  capability to  evaluate the
              effectiveness of these systems?

       •      Under what conditions would amnesty be offered for violations discovered
              during audits?

       •      Once a facility qualifies for a given track, would there be a period after which
              its status is reevaluated?
The group decided to discuss these issues in greater detail in the next phase of the project.
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                                            3-7                      Flexible Track Framework

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FACILITY INCENTIVES FOR PARTICIPATION
IN A FLEXIBLE TRACK PROGRAM                                      CHAPTER 4
       To  achieve its objectives, a flexible track program must provide sufficient incentives to
encourage facility participation and, ultimately, influence corporate culture and management to strive
for a high level of environmental performance.  According to the New Jersey Chemical Industry
Project Stakeholder Group and studies  sponsored by GEMI, state  and federally-sponsored
performance-based initiatives such as flexible track are more likely to attract industry participation
when they offer significant and tangible incentives.

       The  foremost incentive for facility participation is the opportunity to achieve greater
economic efficiency.  Such opportunities could come in several different forms but would likely
involve either or both of the following:

       •      An increase  in operational flexibility through which facilities  can make
              changes in plant operations that will achieve cost-effective  environmental
              improvements without obtaining approval from NJ DEP.

       •      A decrease in transaction costs, such as reducing the amount of corporate
              resources  that  are  allotted for the administrative tasks  of completing
              paperwork necessary for meeting federal, state and local requirements.
       Areas where a flexible track program could create the opportunity for economic efficiency
and  environmental improvement include:  permitting, inspection,  monitoring, reporting,  and
regulatory flexibility granted on a case by case basis. There are likely to be additional benefits, such
as increased recognition for environmental performance and enhanced corporate image, improved
relations with the community and regulatory agencies, and additional access to technical assistance.
Although these latter benefits may also lead to improved economic performance, their contribution
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to a company's financial performance and market competitiveness may be less direct than flexibility
in permitting, inspection and other areas that can lead to increased operational efficiency and/or
decreased demand on staff resources.

       It  is important to note that a consistent theme relevant to all of the potential incentives
described in this document is accountability — the need to maintain an information base to verify
facilities'  compliance with  regulatory  requirements.   This is  particularly the  case when we
simultaneously consider potential flexibility in multiple requirements such as permitting, inspections
and monitoring.   This is the  primary reason that facilities will  be required to have an effective
internal audit system to qualify for the program.  In addition,  we intend to evaluate through this
project both the incentives offered and their combined effect on the availability of information with
which the community and regulators can hold facilities accountable for their performance.

       It is also important to note that some of the incentives suggested in this paper may be sound
ideas not only for good environmental performers who are in the flexible track, but for all facilities
as long as the changes involved do not compromise environmental performance. EPA and NJ DEP
may want to test these reforms  through including  them  in  a flexible track  effort prior  to
implementing them on a larger  scale. This will provide information on the effects of these changes.

       In the following sections, we describe incentives for facility participation in a flexible track
program that were suggested by discussion participants. We first present those incentives that seem
to have the most direct links to monetary benefits and, therefore, are likely to provide the strongest
motivation for participation in the program.  For example,  the  first incentives listed, permitting
reforms, will likely  create  substantial monetary benefits by increasing the speed with which facilities
can modify processes and bring a new product to market.  Subsequent incentives presented may also
yield substantial facility benefits. However, some of those listed toward the end of the chapter,  such
as enhanced corporate image and improved relationship with the community, tend to be less directly
associated with monetary benefits  and may not represent primary drivers that encourage facility
participation in a flexible  track program.
Permitting Reforms

       Facility representatives highlighted permit reforms as a significant benefit of the flexible
track program.  We have identified a variety of ways in which the current permitting system can be
changed and classified them into the five categories presented below. We will continue to work with
the flexible track  subgroup and other interested members of the Stakeholder group to develop
additional ideas for permit reforms.
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       Relief from Permit Modifications

       Facility representatives suggested that facilities participating in a flexible track program
should be exempt from completing applications for permit modifications when they change their
processes if their emissions do not increase  above their currently permitted levels.  While  it is
important for the agencies to have information about such changes, participating facilities would be
allowed  to report  this information  simply by self-certifying these changes and notifying the
appropriate agencies.  Obtaining agency pre-approval would not be required.

       This reform is likely to:

       •      Eliminate disincentives that  cause facilities to postpone implementing
              changes until permit  renewal, including  those changes  that  improve
              environmental performance.

       •      Eliminate the waiting period necessary for pre-approval, help to eliminate
              production delays related to permitting, and speed the process of introducing
              new products.

       •      Decrease transaction costs for facilities by reducing paperwork requirements
              related to applying for permit modifications.

       •      Provide an incentive for pollution prevention, as facilities can avoid permit
              modifications by staying below permit limits.

       •      Ensure that agencies continue to receive important information concerning
              operational changes.

       •      Decrease the extent of government resources allocated to reviewing good
              performers' permit modifications  and focus them on facilities needing
              additional assistance to meet requirements.
       Expedited Permit Review

       When participating facilities need to apply for a permit modification (e.g., if production
levels increase) or if they need to apply for a new permit, facility representatives suggested that
flexible track participants could receive expedited permit review. The benefits of quicker review
include enabling facilities to bring new products to market more quickly and reducing uncertainty
in facility operations over potential delays related to the timing of permit approvals.
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       A key issue in expedited permitting is determining how the agency will accomplish this goal.
NJ DEP representatives indicated that agency re-engineering teams are currently investigating ways
to make the permit review system more efficient for all facilities.  In addition to improvements made
as a result of these  efforts, participants suggested that permitting for flexible track facilities could
be further expedited by establishing a different  (i.e., less  intensive) level of review of permit
applications for these facilities.  This approach would have the double advantage of providing for
quicker review and allowing the agency to shift some of its resources toward working with facilities
that  are poor environmental performers to encourage improvement.  This option could also involve
changing some of the  required elements  of preparing applications.  For example, the need to
complete a "state of the art" review could be waived for flexible track facilities. In addition, permit
fees for facilities qualifying for the flexible  track program could be reduced to reflect the decrease
in agency resources needed to review their applications.
       Integrated Permitting

       Integrated permitting would allow facilities to obtain permits that apply across all media. One
system of doing this is the facility-wide permit.  NJ DEP is currently conducting a pilot project in
which facilities are allotted emission caps on a production process level.  The facility is allowed to
make  a  change in its production process without pre-approval as long as it does not increase
emissions above the cap. Another approach is the bubble permit, which is similar to the facility-wide
permit but differs in that emission limits are set at the facility level instead of the process level.
[Note — there may be some NJ DEP concerns with this approach that we need to explore. We also
need to explore further the resources required for NJ DEP to revise regulations to allow integrated
permitting and issue integrated permits.}

       An integrated approach to permitting is likely to benefit facilities by:

       •      Providing facilities  with operational flexibility by allowing facilities  to
              determine the most cost-effective means to reduce emissions rather than
              requiring them to achieve reductions at a specific point(s).  For example,
              instead of requiring emissions reductions at the end of the pipe which may
              cost $l,000/lb., a flexible track facility may be allowed to change another part
              of their operations to achieve equivalent emissions reductions for a cost of
              only $100/lb.
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              Reducing facilities'transaction costs by allowing facilities to complete their
              permit-related work for  all media at  one time rather than in a piecemeal
              fashion.
       An integrated approach is also likely to provide an incentive for pollution prevention by
allowing facilities to make changes that keep it within the existing emissions cap without seeking
prior approval, and to decrease the government resources required to review permits of participating
facilities by allowing the agency to review one integrated permit instead of several media-specific
permits.

       An additional form of integrated permitting suggested by facility representatives is permits
that apply across facilities in a watershed  or other geographic area.  These  permits could be
structured so that permits for flexible track participants in a specific watershed or geographic area
are all due at the same time. One representative noted that this could encourage creative emissions
trading arrangements that  could achieve reductions more cost-effectively.
       Simplified Permit Renewal

       The renewal process can be streamlined to reduce transaction costs by decreasing paperwork
requirements for both the facilities and regulators.  In cases where there have been few or no changes
since the previous permit application was filed, the permit renewal application and the agency review
could focus only on these changes rather than addressing the entire permit.  EPA Region 2 has
already begun to implement this  approach for air permits.  Therefore, it may not be appropriate to
link it exclusively to participation in the flexible track program.
       Extended Permit Duration

       Workshop participants suggested that there may be flexibility in the length of permits issued
flexible track facilities.  This would reduce resources required in preparing permit renewals and
reduce any potential uncertainty facilities may have concerning permit renewals. The group noted
that although regulatory agencies may have some flexibility in setting permit duration, the duration
for certain permits is limited by statutory requirements. For example, the Clean Water Act and Title
V of the Clean Air Act have five year renewal periods and RCRA has a ten year renewal period.
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Reduced Inspection Burden

       In addition to requirements associated  with permit applications and  renewals, facility
representatives commented on the large burden associated with regulatory inspections.  This burden
is related to both the frequency and duration of the inspections, which consume significant staff time.
Some inspections are conducted by federal and state governments. Others are conducted by county
and municipal governments, which have the authority to perform inspections for the state of New
Jersey under the County Environment and Health Act.

       Reducing the duration and frequency of inspections for flexible track facilities would provide
them with a direct monetary benefit through reducing staff burden.  It would  also decrease the
government resources required to perform these inspections.  NJ DEP noted that changing the
frequency of inspections for flexible track facilities could be pursued under the existing regulatory
framework,  suggesting that this type of incentive may be relatively easy to implement.
Reduced Reporting Burden

       Facility representatives cited reduced reporting requirements as a potential incentive for
participation in a flexible track program.  The key question concerning flexibility in reporting
requirements,  especially if granted in conjunction with flexibility in permit review and inspection
schedules, is maintaining the ability to verify facility compliance with regulatory requirements. As
such, workshop participants commented that it is important to consider agency needs and community
concerns in determining the appropriate level of reporting to require of flexible track facilities.  This
may include consideration not only of the frequency of reporting, but also of the specific parameters
that are reported.

       Participants suggested several approaches for reducing transaction costs for both industry and
government agencies that are associated with routine reporting to state, federal and local authorities
solely for the purpose of demonstrating that a facility is in compliance. These approaches include:

       •      Consolidated reporting for duplicate requirements collecting the same data,
              such as TRI and the Biennial Hazardous Waste survey.

       •      Reducing the frequency of reporting.

       •      Electronic reporting. Although electronic reporting may  facilitate  the
              completion of required forms,  some participants highlighted the fact that it
              would not eliminate the need for collecting data or for data entry.
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       There are several ongoing initiatives, such as the metal finishing CSI, exploring these and
other approaches. We may want to explore how they could be incorporated into a flexible track
program.  [Note — we are currently gathering information on the streamlined monitoring and
reporting requirements that are being developed as part of the RIITE program.}
Reduced Monitoring Burden

       Facility representatives also cited reduced monitoring requirements as a potential incentive
for participation.  While flexible track participants may still want to gather monitoring data for
decision-making purposes, monitoring costs for these facilities could be decreased while maintaining
the quality and usefulness of monitoring data by allowing them to develop and implement their own
methods of monitoring. For example, one participant suggested that flexible track facilities could
be allowed to substitute some chemical-specific monitoring requirements with monitoring of well
established surrogates. In addition, the use of material/energy balancing analyses or well calibrated
models as alternatives to end of pipe monitoring could potentially provide useful performance
information at a lower cost.  Participants also noted that the flexibility that could be granted may be
constrained by statutes specifying minimum monitoring requirements (e.g., NPDES monitoring
requirements specified in 40 CFR § 122.44).
Regulatory Flexibility

       In addition to the incentives described above, another incentive for facilities to participate
would be to allow them to devise their own options for regulatory flexibility.  For example, two
companies participating in a flexible track program may be authorized to exchange waste materials
across their facilities for reuse with reduced RCRA reporting requirements. Another example would
be a company that obtains permission to install a pressure monitor to detect leaks in a production line
instead of being required to have workers walk the production line for this purpose.  This may be a
more effective and less costly approach to leak detection. To receive this flexibility, facilities would
need to show that the changes would result in environmental  performance that is the same or better
than that of current procedures.

       The benefits  of regulatory flexibility would depend on the specific flexibility granted.  The
first example would result  in reduced transaction costs due to a decrease in reporting requirements
and reduced waste disposal costs, while the second would result in operational flexibility that would
likely decrease production costs.
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Decreased Insurance Costs and Improved Access to Capital

       The group discussed decreased insurance costs and improved access to capital as two other
potential incentives that could lead to monetary benefits.  While these have been suggested as
incentives in other efforts, many of the companies represented in this discussion group did not feel
that these benefits would provide strong motivation for facility participation.  Specific comments
regarding these incentives are presented below.
       Decreased Insurance Costs

       One participant noted that he has seen graduated insurance premiums for installing alarms
on underground storage tanks.  On the other hand, several other participants commented that good
environmental performance would not affect their premiums  because insurance companies are
concerned with the risks of potentially catastrophic events, which cannot be eliminated by good
performance alone.
       Improved Access to Capital

       This was not seen as  an incentive for one large facility represented at the workshops.
However, the potential for this to be an incentive may vary from company to company.  In general,
there are too many other factors (including  competing projects and anticipated rate of return)
influencing this process to determine whether this would be a significant incentive for  companies.
In addition, participation in the flexible track program will be determined at the facility  level, while
access to capital is likely to be applicable at the company level.

In the next phase of this project we plan to contact CMA, insurers, and Chief Financial Officers of
representative companies for additional information  on the potential for decreased insurance costs
and improved access to capital.
Other Incentives

       During the  course of our discussions, participants  identified several  additional  facility
benefits that may be significant.  Although these incentives may lead to an improvement in economic
performance, participants suggested that they are not as directly linked to monetary benefits as the
permitting, inspection,  reporting and  monitoring incentives outlined  above.   As such, these
incentives  reflect positive outcomes of participating  in a flexible track program, but would not
represent primary drivers for facility participation. These incentives are presented below.
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       Enhanced Corporate Image

       By participating in a flexible track program, facilities can demonstrate a strong public record
of environmental leadership,  innovation and  achievement.  While some  discussion participants
indicated  that  market positions  would  be  enhanced through  recognition for  environmental
performance at the facility level, others thought it would only be enhanced if products themselves
were recognized for environmental merit.

       Workshop participants had mixed feelings on whether an enhanced corporate image would
be a strong incentive for participation  in the  program.  Some felt that it  would be a substantial
incentive, while others argued  that it lacked  the direct monetary benefits associated with  other
incentives.  Other workshop participants indicated that this incentive would be greater for companies
that sell directly to the public than for companies that sell to other companies.
       Improved Relationship with the Community

       Being recognized as a good environmental performer may improve a facility's relationship
with the surrounding community.  Such recognition may increase the community's trust in a facility
and may  encourage the community to be more supportive  of company operations.   A  good
relationship with the community is linked to economic performance in that community groups can
influence such items as permit renewals and expansion plans. One industry representative also noted
that it is possible for companies to foster their  relationship with the  community through  other
activities, which may in fact be easier to implement and/or more effective than participation in a
flexible track program.  Therefore, while an improved relationship with the community would be
a valuable benefit, it may not be a strong incentive for facilities to participate in the program.
       Improved Relationship with DEP and/or EPA

       An improved relationship with NJ DEP and/or EPA was viewed as a positive incentive that
may be linked with several of the incentives described above that have direct monetary benefits (e.g.,
flexibility in permitting, inspections, and monitoring). This improved relationship may also serve
to decrease the uncertainty that companies experience in their dealings with the regulatory agencies.
       Increased Access to Technical Assistance

       The reaction of workshop participants to this incentive was mixed.  For example, some
representatives thought that a facility performing at a level that qualifies it for the flexible track
program would not have a strong need for technical assistance, but would be more likely to be in a
position to provide technical assistance or mentoring to other firms having difficulty complying with

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environmental requirements. However, other participants suggested that even facilities with good
environmental performance records would like to decrease compliance costs and that any compliance
assistance tools would thus provide an incentive for participation.  In addition, companies that
currently meet compliance requirements  may be interested in technical assistance to help them
improve their performance even further.
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COMMUNITY INVOLVEMENT IN A
FLEXIBLE TRACK PROGRAM                                           CHAPTER 5
       One of the ways a flexible track approach differs from traditional environmental regulation
is that, through its Stakeholder process, it provides an increased opportunity for community interests
to be represented and considered.  Community representatives have emphasized that community
perspectives and values should be incorporated in the development of all aspects of a flexible track
program. They noted that a diverse set of community groups should be involved both in developing
the overall framework for the flexible track program and in evaluating subsequent flexible track
proposals for specific facilities.

       In this chapter, we consider the potential for community involvement in a flexible track
program. We begin by outlining the potential benefits of the program for communities. Next, we
discuss the ways in which communities can contribute to developing the overall program and to its
implementation  at specific facilities.  Finally,  we raise  the issues  of how  best to identify the
community and enhance participation of community members.
Potential Community Benefits

       Through its reliance on a Stakeholder process,  a flexible track program will benefit the
community.  Some of the advantages of a flexible track program over traditional environmental
regulation for a community may include the following:

       •      Improved Environmental Performance.   By providing incentives for
              facilities  to  improve their  environmental  performance,  a flexible track
              program may reduce any negative human health or environmental impacts of
              these facilities within the community.
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             More Effective Use of Government Resources.  By not having to allocate as
             many  resources  to  the  oversight of flexible track facilities, regulatory
             agencies would be able to address other issues of concern to the community
             (e.g.,  increased compliance  actions and enforcement  on non-complying
             facilities, cumulative impact studies, and placed-based and/or community-
             based  environmental programs).

             Increased Job Retention  and Economic Opportunity.  Increased economic
             efficiency for flexible track facilities can help keep them operating and lead
             to greater job retention in the community.

             Increased Assurance of Environmental Safety. A flexible track program
             may provide communities with additional information  on environmental
             performance.   For  example,  community groups may  have increased
             opportunity  to obtain environmental performance data from facilities  by
             establishing community/company agreements. This may include information
             on permits, emission levels and the overall facility compliance record.

             Increased Access to the Regulatory Process.  Participating in a flexible track
             program may  allow community   participants  to have an increased
             understanding of and role in the regulatory process.  Community input into
             the overall framework of the program and into decisions on the participation
             of specific facilities in flexible track projects is possible through the multi-
             Stakeholder process.

             Better Relationships with Industry and Regulators.  Through its Stakeholder
             process, the flexible track program is likely to provide the opportunity for
             community  groups to meet regularly with industry and regulators.  This
             process is likely to encourage cooperation and respect among all parties.

             Improved Understanding  of Environmental  Conditions.    Improved
             communications  and access to environmental data can lead  to improved
             knowledge of local environmental conditions and potential facility impacts.
Contribution of the Community in Developing a Flexible Track Program

       Community Stakeholders, along with other Stakeholders, should be involved in developing
the following components of a flexible track program:

       •      Criteria for eligibility (e.g., how firms can qualify for the program);
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       •      Type, degree and conditions of flexibility in the flexible track program;

       •      Reporting and recordkeeping requirements for facilities in the flexible track
              program; and

       •      Enforceability  of environmental standards and other  conditions of the
              flexible track program.
       Once the framework for the flexible track program has been developed, community groups
would be  welcome to  provide  feedback,  such as  recognizing accomplishments,  suggesting
improvements, and expressing concerns, as we move forward to implement specific flexible track
pilot projects.
Contribution of the Community in Site-Specific
Application of the Flexible Track Program

       Community Stakeholders are likely to be primarily interested in assuring that flexible track
programs lead to health, environmental, or economic improvements in their  community.  The
following components were suggested as items to include in a flexible track program:

       •      Consultation Concerning Participation of Specific Facilities in the Flexible
              Track Program.  Discussion participants suggested that the views of local
              community groups should be sought for: 1) comparing facilities' performance
              with the  established  flexible track criteria; and 2) evaluating facilities'
              performance on additional issues that may affect eligibility because they are
              important to a specific community.

                     While the relevant regulatory agencies would have final authority to
              decide which facilities can  participate in the flexible track program,
              consultation with community groups would provide important  input to these
              decisions. In addition to the established criteria, regulatory agencies could
              consider information from  communities on site-specific issues. Although
              these issues may be outside of the set criteria, they are important in ensuring
              that agencies have considered all appropriate information in evaluating a
              facility's  participation in  the flexible track program.   Examples  of site-
              specific issues over which a community group may be concerned include
              hours of facility operation, traffic, site appearance, odor problems, etc.  These
              issues  could be addressed in site-specific  community/facility agreements.
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Potential models for such agreements might be Good Neighbor and CMA's
Responsible Care agreements that have been made between communities and
facilities.

       Several   community  representatives   noted  that  community
participation could also include playing an active role in encouraging facility
applications to the flexible track program.  For example, a community may
have a good relationship with a facility and proactively contact the relevant
agencies to indicate its  support of this facility's application.  A community
could also encourage additional facilities to apply to the program because of
its interest in having facilities improve their environmental performance.

       In  discussing the  role  of the community in reviewing facility
applications for the  flexible track,  participants have agreed  that a
community's position should be a strong consideration  in the agencies'
decision about a facility's participation, but communities should not have veto
power.  In fact, it seems best to strike a balance between the two potential
extremes where communities may want to have an absolute veto over facility
participation  and facilities may feel entitled to  the flexibility available
through the program. Thus, it may be necessary to develop some mechanism
for resolving disputes over a facility's eligibility — perhaps some form of a
review panel.  The group  agreed that this topic should be raised during
future discussions concerning detailed aspects of the program.

Assurances of Environmental Performance.  Community groups are likely
to want assurances that: 1) the facilities involved in a flexible track  effort
have demonstrated and continue to demonstrate  good  environmental
performance; and 2) the facilities fulfill any commitments made as part of
their involvement in the flexible track program, such as commitments  for
improving environmental performance or other commitments and agreements
to enhance environmental  quality, including any specific agreements  made
with the community.

       The specific configuration of the requirements made for providing
these assurances may be determined on a case by case basis with input from
Stakeholders;  however,  the  program  is likely  to  contain  minimum
requirements.   Possible  requirements that were  suggested include  the
following:

=4-     Accountability.    Community groups may want to ensure that
       participating facilities:
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>•     Disclose information to community groups  that verifies
       regulatory compliance and fulfillment of any commitments
       made to improve environmental performance.   This  is
       especially important  if flexibility is granted in the form of
       reduced frequency of inspection and reduced or streamlined
       reporting requirements.

>•     Disclose information to community groups  that verifies
       facilities meet any additional commitments made.   These
       commitments,  including  commitments  made  with  the
       community,  are  binding  commitments that  are just as
       important for  a facility's  continuing  eligibility  as  are
       compliance  and  commitments  to  improve environmental
       performance.

>•     Receive appropriate penalties for noncompliance and/or not
       meeting commitments. Community Stakeholders may want to
       be assured  that  the flexible track program  specifies the
       potential consequences for a facility's failure to either comply
       with standard environmental regulations  or to meet  any
       additional commitments  made as a result of participating in
       the program.  These consequences may include standard
       enforcement  actions for noncompliance and/or a reevaluation
       of a facility's continued eligibility for the program.

>•     Adopt mechanisms that encourage compliance., such as  self-
       certification, facility-specific internal audit policies or EMSs
       (e.g., ISO or other),  and pollution prevention plans.  While
       these measures do not guarantee environmental performance,
       they do encourage  compliance and provide the means to
       achieve good overall environmental performance.

 Independent verification of environmental performance.   Third-
party verification  of a  facility's performance may  help  assure
community groups that companies are achieving the environmental
results they promised.

Analysis of cumulative Impacts.  Analysis of the cumulative impacts
of environmental emissions and  human exposures may help to
determine whether the local community and/or certain  demographic
subpopulations are currently or likely to become disproportionately
exposed  to  pollutants.    Both  community  and  government
representatives  emphasized that such an analysis  would require a

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       significant amount of data collection and  may be very costly to
       implement.  Some discussion participants noted that while this may
       potentially be undertaken by a facility in exchange for a certain level
       of regulatory flexibility, it is not feasible to require  such analyses as
       criteria for entry into the flexible track program.

              However, one participant suggested that facilities should be
       required to  evaluate the incremental effects of increased flexibility
       granted under the  program to ensure that it does not  lead to an
       unacceptable risk level in  the community when  considered in the
       context of  cumulative  loadings.  This type  of analysis could be
       particularly  important if facilities were applying  for flexibility to
       tradeoff emissions  of specific pollutants within an overall facility
       emissions cap for a general class of pollutants.

Clear Definition of Facility Responsibilities in Exchange for Flexibility.
Communities may want to know:

=4-     What  commitments facilities  are making  in  order  to  receive
       flexibility. This includes both a clear definition  of the criteria used to
       select  facilities for the  flexible  track  program  and  any other
       commitments made.

=4-     What  the facilities'  responsibilities  are with  respect  to the
       community.  This  may include potential positive impacts that the
       participating facilities will bring to the community.

Access to  Environmental Data.  Discussion  participants suggested that
community Stakeholders may want  additional access to facilities' compliance
and  reporting data  in  order to undertake their  own  assessments  of
environmental performance. Communities may thus want facilities to:

=4-     Improve disclosure of environmental data.  Participating facilities
       can compensate for decreased reporting requirements by increasing
       the  visibility  of  their  environmental  data,  as well  as  the
       "understandability" of these data.  This disclosure could take the form
       of concise, easy to read (i.e., non-technical) documents that  contain
       all  relevant  environmental information  for a company,  such as
       permits and  emission levels.
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                     Provide technical assistance so that community groups can better
                     interpret environmental data.  This may help to assure communities
                     that facilities will be in compliance. The technical assistance may be
                     in the form of arranging for detailed discussions between community
                     representatives and facility or agency technical staff or funding for
                     third-party experts.  The type and extent of technical assistance
                     should be appropriate to the scale of the specific flexibility being
                     considered at the facility.

                     Establish a policy  of community/company cooperation., through
                     which community groups can express  concerns or ask questions of a
                     facility as they arise. In turn, the facility can answer questions and
                     disclose the requested data in  a timely fashion.   As part  of such a
                     policy, the facility also  could agree to notify community groups of
                     any significant changes in its operations.
Who is the Community and How Can Participation be Enhanced?

       Early and effective community participation in the development of a flexible track program
is  critical  for two reasons.   First,  participation  of a diverse  group of community members
representing a variety of interests can help to ensure that  a facility's entry into a flexible track
program does not adversely impact a particular subset of the community.  Second, a flexible track
program that is  designed without explicitly considering community opinions from the outset may
meet community opposition later in the process.  As described below, obtaining this participation
requires both identifying potential participants and undertaking efforts to enhance participation.

       •      Identify the Community.  Potential  community participants  include the
              following:

                     Local residents
                     Neighborhood associations
                     School, religious and environmental groups
                     Community Advisory Panels (CAPs)
                     Labor unions
                     Other Non-government Organizations (NGOs)
                     Health care providers
                     Local  officials,  including  both  elected  officials  and  officials
                     responsible for emergency preparedness
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       Regulators, industry and other Stakeholders should be careful not to
"define" the community or target only select groups. Instead, they should
implement an "open admission" policy that allows good faith participation of
any interested individual or group.  It is also important to ensure that the
composition of the Stakeholder group  represents a balance of interests.
Should there be interest in participation among a large group of Stakeholders,
it may be appropriate to establish a Stakeholder committee to help facilitate
Stakeholder involvement.

       Another  element of identifying the community is determining the
appropriate geographic boundaries of the "community" potentially affected
by a facility applying to the program. Even when the effects of activities at
a facility are limited to a single  community, it may be appropriate to notify
neighboring communities to avoid any unforeseen  objections  as  the
application process proceeds.

Enhance  Community  Participation.    Regulators  and industry should
encourage community participation throughout all stages of designing and
testing the flexible track program. A key to achieving this goal is getting the
word out about  the opportunity to participate in the program. The group
should work with local officials and interest groups to identify the best means
to provide notice.  Some possible mechanisms for "getting the word out" and
increasing  participation  that go beyond  issuing formal notices include the
following:

=4-     Develop  and  implement capacity  building programs.   These
       programs,  which  may consist   of workshops  and  explanatory
       materials, would be aimed at providing information to community
       groups about the flexible track program so that they can participate
       fully.  If appropriate,  these programs would be  prepared in other
       languages in addition to English.

=4-     Announce flexible track programs and periodic meetings well in
       advance.

=4-     Schedule meetings at times that are convenient for community
       participants. This may mean holding meetings during the evening or
       other times outside of the typical business  day.  It also  includes
       seeking input from community Stakeholders  as to when and where
       meetings will be held.
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Widely circulate information on project activities in a manner that
optimizes both diversity and extent of participation. Potential ways
to announce these activities include:

>•     Newspapers   and   community    newsletters.    These
       announcements should be targeted toward all neighborhoods
       and race, income and age groups.  As a result, they should be
       placed in  the  appropriate sections of  the  appropriate
       newspapers and, depending upon the population targeted,
       may need to  be written in other languages in addition to
       English.

>•     Notices displayed in stores, community television programs,
       libraries, churches, community  boards and  other public
       locations.   As with newspapers, these  notices should be
       targeted toward all neighborhoods and race, income and age
       groups.

>•     Telephone  calls  or direct mailings to  the  NGOs  and
       community groups in the area.

>•     Telephone calls or direct mailings reminding all regular,
       identified community Stakeholders about future meetings.
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