. United 8t*t«§ '"•- EnvfranniMittl Protection Agency Report of Audit \f REPORT ON AUDIT OF THE LEAD-IN-SOIL DEMONSTRATION PROJECT ; COOPERATIVE AGREEMENT WITH THE TRUSTEES OF HEALTH AND HOSPITALS OF THE CITY OF ';•-. BOSTON, INCORPORATED * AUDIT REPORT NO. E5bG8-01-0110-81968 September 30, 1988 U.S. Environmental Protection Llb^rv. Room 2404 PU-211~A 401 M Street, S.W. •aahlngton. DO 80460 ------- ------- TABLE OF CONTENTS Page SCOPE AND OBJECTIVES 1 SUMMARY OF FINDINGS 3 ACTION REQUIRED 7 BACKGROUND 7 FINDINGS AND RECOMMENDATIONS 1. The Trustees Has Not Implemented The Lead-in-Soil Demonstration Project In A Timely Manner 11 2. Need to Strengthen Administrative Controls 23 a. Weak Procurement Practices for Consultant Services b. Poor Contract Management c. Unsupported Consultant Services d. Lack of Control Over Payroll Recordkeeping e. Property Management Records Not Maintained f. Non-Compliance With Reporting Requirements SCHEDULES 1. SCHEDULE OF COSTS 60 APPENDIX 1. AUDITEE'S RESPONSE TO DRAFT AUDIT REPORT 62 2. DISTRIBUTION 79 ------- ------- Our examination was made in accordance with generally accepted . governmental auditing standards (the Standards forAudit of Governmental Organizations, Programs, Activities, and Functions issued by the Comptroller General of the United States). The audit included interviews with EPA, Trustees and LFK . : Program personnel; reviey of EPA project files; tests of the : Trustees' accounting records and such other auditing procedures as we considered necessary in .the circumstances. We interviewed staff and reviewed files at EPA's Region I Waste Management Division and the Environmental Services Division in Lexington to obtain information on how the grant was awarded and any other information pertinent to our review. At the Trustees we interviewed staff from the following departments: Accounting, Compliance, Internal Auditing, Purchasing, Program Development, Personnel and Special Projects. We tested Letter of Credit, payroll, and expenditure documents at the Accounting Department. Such documents included time sheets, payroll summaries, the payroll register, employee notices, monthly printouts of expenditures and account balances. Available budget information was reviewed at the Compliance Department. Purchase Order Requests, invoices, and available bid documentation were reviewed at the Purchasing Department. At the LFK Program offices, we interviewed staff and reviewed such documentation as sign-in sheets, the "blue book" of employee leave balances, etc., resumes, available position descriptions, census data, consultant proposals, and other related documents. We reviewed the Scope of Work per the Cooperative Agreement to determine what activities were required of the Trustees' staff. We reviewed correspondence, staffing plans, and draft design proposals prepared by the LFK staff. Census data was reviewed at the LFK office. We identified and reviewed internal administrative and accounting control systems applicable to the LFK Program. Except for the findings reported, there were no other material weaknesses noted. We also reviewed the Trustees' compliance with pertinent Federal Regulations and the provisions of the Cooperative Agreement on a test basis. For the items tested, except as noted in the Findings in this report, the Trustees generally complied with the applicable regulations and provisions of the Cooperative Agreement. Nothing came, to our attention which would indicate that the Trustees were not in compliance for the items not tested. -2- ------- SUMMARY OF FINDINGS Based upon our examination, it is our opinion that the costs the Trustees charged to the program are eligible except as noted in the Findings and. Recommenda-t ions section of this report. The Trustees'have riot> however, .administered the program in as an effective and efficient manner as we believe could be reasonably expected in the circumstances. A program to determine the effect of lead contaminated soil abatement on the blood levels of children/ the objective of the Cooperative Agreement, has yet to be implemented. We recognize the factors contributing to the delays in assigning and implementing such a program are complex and varied. The major problem identified during the course of the audit was the lack of an acceptable program design, without which, obviously, the program could not proceed. At the time our audit was conducted an acceptable program design had not been submitted to EPA. The Regional Administrator has advised that with the appointment of a new principal investigator and the assembling of a team with the appropriate epidemeological, scientific and medical qualifications, the Trustees have produced the necessary program design. We believe the Trustees had the initial responsibility for development of the program design. It is a position with which they strongly disagree; however, it is the position taken by your staff as well. We bring this up not necessarily for the purpose of assessing blame but rather to identify what we believe is a major cause for the initial delays in obtaining an acceptable program design so that we may offer meaningful recommendations to prevent a re-occurrence of these problems. The fact that both EPA and the Trustees are so adamant that the other had lead responsibility for development of a program design illustrates a significant lack of communication and illustrates the need for clear delineation of duties and responsibilities under the Cooperative Agreement. In addition, the Trustees did not fully utilize their administra- tive control system to assure that all costs and activities met Federal regulations. We are setting aside $107,054 in consultant fees pending justification and supporting documentation regarding the method of procurement used along with the reasonableness of costs. The areas of procurement, contract management, contract monitoring, payroll support, property management, and reporting need improvement. —3 — ------- The conditions cited in this report were discussed with the Trustees and LFK Program staff during the course of the audit. They were also afforded the opportunity to provide written responses to written statements of condition prior to issuance of a draft report. We issued a draft report to the Trustees for comment on August 15, 1988, Their response was received on September 26, 1988. An exit conference was held on September 27, 1988, We have revised the final report based on the Trustees' response. We have incorporated their response in the Findings and Recommendations section of the report. We have also included the Trustees * response as Appendix 1 to the report. We did not include the two enclosures nor the various attachments referenced in their response as they were too voluminous. They are, however, available for review in our office. The report has been revised based upon their comments and two conditions relative to training and mapping costs have been deleted from the final report. We do not agree with all the conclusions reached and statements made by the Trustees in their response to the draft report. We have decided not to address all these comments but to focus instead on what we believe are those issues that will impact on the future success of this project. 1. THE TRUSTEES HAS NOT IMPLEMENTED THE LEAD-IN-SOIL DEMONSTRATION PROGRAM IN A TIMELY MANNER A project to determine the effect of lead contaminated soil abatement on the blood levels of children has yet to be implemented due to the Trustees slow progress in developing a scientifically sound program design. The delay had been caused by conflicting expectations regarding the roles EPA and the Trustees were to play in designing the project, unsettled scientific issues, a change in program direction, and compliance with the Massachusetts Lead Law. As of September 1988, the Region 1 Adminstrator approved a design proposed by the Trustees. We believe both EPA and the Trustees need to improve the manage- ment of this project through better communication and understand- ing of their responsibilities. EPA needs to be aggressive in assuring that the Trustees fulfill their responsibilities rather than taking on the duties itself. The Trustees need to be more aggressive in accepting and carrying out their responsibilities. The Trustees also need to be flexible in adjusting to the changes of a demonstration project. We recommend that you: (1) clarify the roles and responsibilities EPA and the Trustees will assume; (2) set deadlines, for tasks; (3) impose sanctions when warranted; and (4) approve key program personnel who have been committed to specific tasks by the Trustees. -4- ------- The recommendations in Finding 2 provide further for control in specific areas. : 2... NEED TO STRENGTHEN ADMINISTRATIVE CONTROLS The Trustees need to exert greater administrative control over program activities. The Trustees have established procedures regarding procurement, payroll, inventory, and reporting requirements; however, we have determined that compliance has been limited in these areas. .Without strong administrative controls, EPA has limited assurance that grant funds are efficiently expended. We have set-aside $107, ,054 in consultant fees as a result of poor procurement practices and the need for further documentation of services provided. The following paragraphs will provide details in the areas of non-compliance. a. Weak Procurement Practices The Trustees has not assured that the LFK staff adhered to the principles of open and free competition when obtaining consultant services. As a result, EPA has limited assurance that the best qualified firm was selected at the most reasonable cost. Accordingly, we set-aside $107,054 in consultant fees. In addition, we recommend that the Regional staff determine the eligibility of costs incurred under these two contracts and review the appropriateness of procurement actions during future site visits. b. Poor Contract Management The Trustees did not execute contracts with two consultants, both of which received the two largest consultant fees. For a third consultant, a contract was executed with the City of Boston's Office of Environmental Affairs rather than with the recipient, the Trustees. Without an executed agreement EPA has limited assurance that the consultants will provide • all the services agreed upon in accordance with : Federal cost principles. We are recommending that you instruct the Trustees that contracts should be executed and those contracts over $10,000 should be sent to your staff for review and approval . -5- %'* ------- c. Unsupported Consultant Services '. Satisfactory evidence for justification of the work performed by one consultant lias not been provided by the Trustees. The consultant was hired to provide recruitment services. However, there is little evidence available that the Consultant provided all the recruitment ; duties per its bid proposal. Accordingly, we are setting-aside the recruitment costs of $19,250. In addition, the consultant provided community relations work and charged'• the LFK program $16,625 for sending pamphlets and telephoning various community organiza- tions. We have contacted some of these organizations and found that the organization staff has either not heard of the LFK program or received minimal informa- tion either by phone or pamphlet. In our opinion, the documentation provided to date does not support $16,625 in community relations costs. Accordingly, we are setting-aside $16,625 in Community Relations costs. We recommend that appropriate documentation supporting these costs be provided to your staff for review and determination of eligibility. d. Lack of Control Over Payroll Record Keeping The leave and attendance records maintained by the LFK staff could not be reconciled to the Trustees' payroll records. The Program staff did not follow the Trustees Personnel policies, nor did they obtain an exemption from these policies. As a result, some employees were overpaid. t We are recommending that you instruct the Trustees staff to review the payroll' records for compliance with all Trustees' Personnel policies and to provide evidence that corrective action has been taken. -6- ------- e. Property Management Records Not Maintained The Trustees did not maintain property management records for equipment purchased with grant funds. Without proper controls, EPA has limited assurance that assets are properly safeguarded and that equip- ment purchased for the program is not used for other activities. We recommend that the Trustees provide your :staff with evidence that all equipment purchased with grant funds is properly recorded for inventory. We also recommend that the Trustees provide evidence that mileage logs are utilized and vehicle keys are properly safeguarded. f. Non-Comgliance With Reporting Requirements The Trustees did not provide timely reports in accordance with various special conditions of the Cooperative Agreement. EPA cannot properly monitor the project's financial and operational activities without the agreed upon reports. We are recommending that the Compliance Department be given the responsibility of assuring that all reports are submitted on a timely basis. ACTION REQUIRED In accordance with EPA Order 2750, the Action Official is requested to provide this office with a final determination on the findings within 150 days of the report date. BACKGROUND The "Superfund" program was established by the Comprehensive Environmental Response, Compensation and Liability Act of 1980 (CERCLA), Public Law 96-510, enacted on December 11, 1980. The Superfund program was created to protect public health and the environment from the release, or threat of release, of hazardous substances from abandoned hazardous waste sites and other sources where response was^ not required by other Federal laws. A Trust Fund was established by CERCLA to provide funding for -7- ------- responses ranging from control of emergency situations to provision of permanent remedies at uncontrolled sites. CERCLA authorized a $1.6 billion program financed by a five-year environmental tax on industry and some general revenues. CERCLA requires that response, or payment for response, be sought from those responsible for the problem, including property owners, generators and transporters. : CERCLA was revised and expanded by the Superfund Amendments and Reauthorization Act of 1986 (SARA), Public Law 99-499, enacted on October. 17, 1986. SARA reinstituted the environmental tax and expanded the taxing mechanisms available for a five-year period. The Trust Fund was renamed the Hazardous Substance Superfund. Section 111 of CERCLA was amended by SARA to authorize the Fund to pay up to $15 million for the costs of a pilot program to remove, decontaminate, or take other action relating to lead contaminated soil in one to three metropolitan areas. Boston, Massachusetts was the first metropolitan area to be chosen for this pilot program. The project was to prove that removing lead contaminated soil reduced blood lead levels in children. The scope of the work was divided into two phases: (1) planning and preparation activities and some preliminary field work necessary to conduct Phase Two, and (2) sampling and monitoring of the blood lead levels of the children in the study population, monitoring and controlling for selected environmental lead sources, and the removal and disposal of lead contaminated soil from properties in the study area. On September 18, 1987, EPA Region I awarded a Cooperative Agreement to the Trustees of Health and Hospitals of the City of Boston, Incorporated to establish a pilot program for removal of lead soil in the City of Boston. Although $6.2 million had been allocated for the City of Boston, only $2 million was obligated at the time of the grant award. The basic study design for the Lead-in-Soil Demonstration project was established at an EPA meeting held at North Carolina during March 1987, Because lead blood levels are highest in children during the late summer/early fall, EPA and the City were anxious to start testing children's blood by September. 1987. A Cooperative Agreement could not be awarded in so short a time. In May 1987, EPA asked the City of Boston to advance $500,000 to start the project. -8- ------- During June 1987, EPA held a symposium at the Lexington, Massachusetts lab to further refine the project design. The LFK Project Manager participated in presentations at this symposium. Beginning in late May 1987, the Trustees and the LFK Project Manager obtained office space, equipment and personnel in anticipation of beginning blood testing by September-1987. However; the scientific and medical community criticized the program as it was then planned. Their criticism was determined to be valid. The Region I Regional Administrator instructed the City not to begin blood testing. The Cooperative Agreement provided for the establishment of a Scientific Project Advisory Committee to work on a project design. The LFK Project Manager along with EPA personnel and other prominent professionals in the field of lead poisoning were members. On November 23, 1987, the Committee offered three strategies for a study in Boston. The LFK Project Manager advised the EPA Regional Administrator that the LFK staff needed at least six weeks to thoroughly review the proposals and requested a chance to work on a design. The Regional Administrator replied that if the design did not meet all of EPA's criteria the Cooperative Agreement would be terminated. The program design submitted by the LFK Project Manager on January 22, 1988, was not acceptable to EPA. Since a design was not finalized, EPA determined that it would not be prudent to continue to operate the program as established. EPA instructed the Trustees that it would not recognize personnel costs for the LFK staff after February 19, 1988, and to begin closing down the LFK office. A plan was submitted to EPA on April 8, 1988, which outlined how a research team would develop an acceptable program design over a ten month period. EPA agreed to continue to fund their efforts until June 30, 1988. The Regional Administrator wrote to the newly appointed Program Manager that if an acceptable design is not submitted by June 30, 1988, EPA will suspend all funding of the Boston demonstration project effective July 1, 1988. In a letter dated September 21, 1988 to the new Principal Investigator, the Regional Administrator wrote that he was pleased with the progress that the staff has made in resolving the scientific issues. In a memo dated September 23, 1988, the _g _ ------- Regional Administrator advised the OIG that the scientific deficiencies present during the time of the audit, namely, the lack of an acceptable design, have been corrected.• The Trustees of Health and Hospitals of the City of Boston, Incorporated is a non-profit Corporation that manages grants and contracts in the areas of community health projects, medical research, as;well as other forms of support for the Department of Health and Hospitals. The Trustees provides the following services: financial, managerial, payroll, personnel administra- tion, property control, purchasing, proposal preparation assist- ance and maintain a funding research library. Services are paid by a general and administrative (G&A) fee negotiated with the Federal Government on an annual basis. John L. Christian, Vice President and General Manager manages the Trustees. Mr. Christian reports to a nine member Board of Trustees of which Lewis W. Pollack, Commissioner of the Department of Health and Hospitals for the City of Boston is President. The Trustees offices are located at 725 Massachusetts Avenue, Boston, Massachusetts. The official accounting, purchasing, and personnel records are located at the Trustees. At the time of our audit, Ronald P. Jones, a City of Boston employee was identified as the Project Manager according to the Cooperative Agreement. Mr. Jones is not an employee of the Trustees. He was also identified by the Trustees' title of Principle Investigator of the Lead Free Kids (LFK} Program. Since our audit, Dr. Michael Weitzman has been appointed as the Principal Investigator with Mr. Jones as a Co-Investigator. The LFK offices were located at 560 Harrison Avenue, Boston, Massachusetts. Records relating to program activities as well as certain support documents for the official Trustees' records are maintained at the LFK offices. Equipment and supplies purchased for LFK activities in accordance with the Cooperative Agreement are located at the LFK offices^. The only exception is 8 vans which are parked at a City par'king lot on Albany Street, Boston, Massachusetts. -10- ------- FINDINGS AND RECOMMENDATIONS - " ' 1.; THE TRUSTEES HAS NOT IMPLEMENTED THE LEAD-IN-SOIL DEMONSTRATION PROGRAM IN A TIMELY MANNER - A project to determine the effect of lead contaminated soil . abatement on the blood levels of children has yet to be implemented due to the Trustees slow progress in developing the basic program design and protocols. The Trustees has : recently submitted a program design which the Regional Administrator has approved. The delay was caused in part by the Trustees' belief that EPA was responsible for develop- ing the project design and protocols in the early stages of the project. Because of this belief, the Trustees did not hire staff with the appropriate qualifications to carry out these duties. : In addition, unsettled scientific issues and compliance with the Massachusetts State Lead Law contributed to the delay. Funding for this demonstration project is limited. At the time of our audit, approximately $900,000 had been expended to start-up a program which had no definite direction. EPA and the Trustees need to improve communications between one another to assure successful completion of this project. Both EPA and the Trustees were anxious to begin blood testing of children by the late summer of 1987 but a Cooperative Agreement could not be executed so quickly. The Trustees advanced $500,000 in May of 1987 to begin work on the project. EPA obtained a waiver to allow these pre-award costs. However, no documentation has been provided defining the Trustees or EPA's responsibilities for the period prior to the execution of the Cooperative Agreement. Interviews with the Trustees and EPA staffs indicate that there is disagreement regarding which agency held primary responsibility for developing and refining a program design and protocols. The Deputy Director of EPA's Waste manage- ment Division advised us that EPA did not have the medical and epidemiological expertise to develop a scientific public health project'using human subjects. EPA was relying on the City of Boston to provide this expertise because the City had an established lead program and it was assumed that the Trustees would provide access to the necessary medical/scientific staff through the City's Department of Health and Hospitals. It was intended that EPA would provide oversight of project activities. EPA was to be responsible for:reviewing and accepting plans -11- '*•* ------- from the Trustees. In summary, the Region did not have the resources or the expertise to manage the complex scientific and implementation issues involved in this project and has never indicated to the City that it could or would assume these responsibilities according to the Deputy Director. A memo from EPA Headquarters providing the basis for how Boston meets site selection criteria provides: : Boston's Childhood Lead Poisoning Prevention Program has identified the needs for medical expertise and has met those needs for its program. The Office of Environmental Affairs has also identified much of the scientific and medical expertise which has contributed to an understanding of the problem. The Region I EPA has agreed to accept general Agency oversight for this project, including disbursement of funds. The Deputy Director of EPA's Waste Management Division advised us that EPA expected the Trustees to flesh out the basic program design that EPA had provided. A very general outline of a study design was developed in an EPA sponsored meeting in North Carolina in April 1987. This outline was applicable to all the demonstration projects and was to be modified by local researchers in response to local conditions. A meeting was held in Lexington, Massachusetts in June 1987, to modify the design for Boston. EPA and City staff {and a range of other local medical and environmental professionals) participated in that meeting. The meeting discussed blood sampling and analysis methods and the potential sample size for the demonstration project. There was a proposal to work with the U.S. Center for Disease Control (CDC) on protocols. However, the development of study protocols was and remains the responsibility of the Trustees according to EPA's Deputy Director who further stated that it had always been indefinite as to what CDC was actually going to contribute. In the summer of 1987, EPA staff prepared a summary of the June 1987, Lexington meeting. This paper has been referred to as a protocol. It was not a research protocol. In October 1987, EPA staff prepared a "dummy", "strawman" protocol to stimulate discussion of -12- ------- 1 issues. In both cases, the EPA Deputy Director advised us she directed EPA staff to undertake these efforts because of the apparent inability of the Trustees to produce written materials in a timely fashion. A review of the Cooperative Agreement between the Trustees and EPA shows that EPA would work in "conjunction with the Trustees." Special Condition No. 4 of the Agreement provides that, "details of the phase 2 design shall be determined by the Scientific Project Advisory Committee." Members on the Committee included three individuals from EPA, the LFK Project Manager, along with five other prominent professionals working in the field of:lead poisoning. The Committee was Chaired by EPA. In addition, the Cooperative Agreement clearly states that, "The Trustees will develop and distribute for review compre- hensive research protocols" per the Scope of Work, page 2. This section also goes on to provide that EPA will provide assistance to the Trustees in preparing the protocols. Within EPA's area of expertise; i.e., environmental sampling and analysis, and not in medical or epidemiological areas. The Trustees held another view of the project's responsi- bilities. According to the LFK Project Manager, "From the beginning of the joint effort, EPA staff made it clear that they would continue the leadership they had already taken, through their North Carolina Lead-in-Soils Project Design Workshop (to which the City of Boston was asked not to send representatives), in ensuring resolution of Project design., issues and in the development of scientific protocols." The LFK Project Manager continues, "The EPA assured the City that it would take primary responsibility for completing, with significant input from the City, the Project design and Project protocols. It would do this, in significant part, by securing the very active support and involvement of the U.S. CDC, ..." The Trustees believe £hat the Cooperative Agreement executed on September 18, 1987, provides evidence that EPA took leadership of the project especially for the program design. According to the LFK Project Manager, "The agreement with the EPA is a Cooperative Agreement specifically because the EPA decided to retain primary responsibility for certain key aspects of the Project, for example, the Project design." -13- Tf ------- I Regarding the September signing date, the LFK Project Manager statedr "It, fortunately or unfortunately, also provided the opportunity to structure the agreement in a way that reflected the reality of the preceding months, i.e., that the planned involvement of the CDC could, at that time, only be established on a very minimal level, if at all, and that the EPA was unceremoniously, i.e., without any recognition of the fact, shifting those responsibilities to the Project staff." The LFK Project Manager believed the Project staff were neither hired for, nor prepared to fulfill these responsibilities. A Cooperative Agreement provides for greater Federal involve- ment in projects but does not relieve the recipient of its responsibilities. According to EPA Headquarters Grants Policy and Procedures Branch personnel, recipients retain primary responsibility of accomplishing Agreement objectives. As previously noted, the Cooperative Agreement between the Trustees and EPA provided that EPA would provide assistance not leadership in this project. In our opinion, if the Trustees staff did not believe they were capable of certain responsibilities, they either should not have agreed to accept the duties or made staff adjustments (e.g. hire the needed personnel). EPA acknowledges that from September until November 1987, the Trustees were not required to submit a program design developed on their own. The LFK Project manager was active on the Scientific Project Advisory Committee and it was expected that the committee would come up with a design. The Deputy Director for EPA's Waste Management Division indicated that because the Trustees had not supplied a plan up to this point, it was necessary for EPA to become more involved. EPA became more involved because the Trustees were not providing anything in writing. It was necessary for EPA to write documents to have something with which to generate ideas, opinions, and arguments. It was not EPA's intention to produce a final product. The Scientific Project Advisory Committee was unable to agree to a plan which provided scientific results within the limited budget available. -14- '•> '••••,.. ------- I The Trustees then requested that they be given an opportunity to design their own plan. On December 23, 1987, the Regional Administrator agreed with the stipulation that the plan contain six criteria. If the plan did not include these six items, then the Cooperative Agreement would be terminated. The Trustees submitted their plan on January 22, 1988. Because the plan did not include all six criteria, EPA did not approve this plan. ; Rather than terminate the Cooperative Agreement as proposed in the Regional Administrator's letter of December 23, 1987, on February 5, 1988, EPA negotiated with various officials of the City of Boston's Department of Health and Hospitals regarding the future of the program it was agreed that most of the current staff would be terminated and arrangements would be made to sell some of the property. The Trustees were given another opportunity to submit a plan on how they would develop a program design over a ten month period. The plan was submitted on April 8, 1988. In a letter dated April 25, 1988, the Regional Administrator wrote to the newly appointed Project Manager that if an acceptable design is not submitted by June 30, 1988, EPA will suspend all funding of the Boston Demonstration Project effective July 1, 1988. One of the major problems in developing an acceptable design concerns de-leading the interior of homes. CDC advised EPA that in order to assure that the project provides scientific results, all sources of lead should be identified. However, in Massachusetts, once an agency identifies lead paint in a house, the lead paint must be removed. By removing the lead paint, the results of the study are no longer based solely on the removal of ~oil. Removal of lead paint is expensive. It is EPA's policy that project funds will not be used to remove lead paint. The Trustees are in the process of obtaining outside funding for this activity. However, they advise us that it may be difficult to obtain this funding without assurance from EPA that EPA will continue to fund the Demonstration project. -15- *** ------- The Trustees did not have staff qualified to prepare protocols. The Trustees did not hire such an individual because they did not believe they were responsible for protocol .development. As previously reported EPA expected the Trustees to assume this responsibility. The Scope of Work included in the Cooperative Agreement clearly states that the Trustees will develop and distribute for review comprehensive research protocol. According to the Position Description for the LFK's Research Coordinator, this individual is responsible for protocol development. However, the individual hired as the Research Coordinator did not have the background necessary to fully execute the position duties. The LFK Project Manager advised us that at the time the individual was hired, the individual was not expected to develop protocols. The LFK Project manager continued, that the Position Description was prepared after the individual was hired. We have reviewed the selection process for the Research Coordinator and have determined that it is not clearly evident that this position was never intended to handle protocol development. In our opinion, all the applicants or at the least the top qualified applicants were not adequately considered. This may have resulted in the Trustees missing an opportunity to consider other individuals better suited to the position. The position of Research Coordinator was advertised in the Boston Globe on June 5, 1987. The advertisement provides that "Strong background in statistics, epidemiology, survey research a plus. Doctoral candidate or degree. $37.5 - $44K." The Project Manager advised us that the above were preferred not required qualifications. He said that ideally you want applicants with the strongest background. The Project Manager could not remember if he had interviewed or contacted any of the applicants to the Globe advertisement. He said that one or more of the applicants had a strong epidemiology background but it was "our understanding at the time that the person would not be involved in research design at all." We determined that 5 of the 11 applicants we reviewed were qualified to meet not only the basic requirements but also some of the "preferred" qualifications. We contacted 2 of these 5 people, and were advised by both that no one ever contacted them regarding an interview or that they were considered and not selected. -16- ------- I We agree with the Project manager that the best qualified applicants should be sought. However, we do not have evidence why applicants who met "preferred" qualifications were not contacted. In addition, the Project Manager believed it was important to hire a minority individual because the program was directed at the minority community, and a minority staffed program may become more acceptable to the community.- The LFK Project manager advised us that he can tell from reviewing a resume if there is a chance the applicant is a minority. He claims schools, references, etc., may indicate the applicant's minority status. We do not believe the best interests of the minority community are served unless the best qualified individuals are hired for key positions. In our opinion, utilizing the candidates' minority status or experience in dealing with the minority community when such are not identified in the advertisement as necessary attributes is not appropriate selection criteria, especially when the ad identifies the program as an Equal Oppor tuni ty Employer. The individual selected holds a Doctorate in Economics. The Project manager advised us that this individual was not comfortable working on medical protocols. The LFK Project Manager claims that because EPA failed to obtain participation from CDC the LFK staff was forced to take on responsibilities such as protocol development for which they were neither hired nor prepared. Because EPA has advised us that they expected the Trustees to develop protocol, we cannot accept without question the Trustees argument that the position was never intended to handle protocol responsibilities. In addition, even if we were to accept the Trustees argument that protocol development did not become a responsibility until September 1987, we question why they would have a staff member work on duties he was not qualified tq perform. We believe the Trustees should either have accommodated for these changes or refused to accept responsibility for a task they could not perform. The Trustees advised us that at the time the Cooperative Agreement was negotiated EPA was not willing to fund other positions. The Deputy Director of the Waste Management ; Division stated that additional funds could have been made available for another position' such as a protocol specialist. -17- •«-* ------- We noted that the Trustees were aggressive in hiring an Office Manager in the fall of 1987. We believe that the Trustees should have shown the same aggressiveness in hiring someone to handle protocols if they did not believe the current staff could perform this responsibility. * * * : Both EPA and the Trustees can improve their management of this project. EPA needs to clearly identify the role each agency is playing in this project and assure that the Trustees understand its role.: EPA needs to exert stronger oversight controls, not to assume the recipients' duties. Taking on recipient activities causes confusion. The Trustees must understand they will be held primarily responsible for accomplishing project goals. Greater EPA participation does not relieve the Trustees of their responsibilities. The Trustees need to be more aggressive in accepting their responsibilities as well as more flexible in adjusting to changing conditions of a demonstration project, Auditee Response (Note: The Trustees' response referenced specific paragraph numbers assigned to the draft report by the Trustees. Due to revisions in the final report those numbers do not correspond to the final report. We have therefore deleted references to paragraph numbers from the quoted response to avoid confusion). Trustees, Inc. has developed a Program Design. The Program Design was acknowledged and accepted by letter to Trustees, Inc. from the EPA Regional Administrator dated July 14, 1988. We accomplished this when EPA gave us the authority and latitude to do it. We also believe that this achievement lends credence to our position previously stated, and which we still maintain, that the responsibility to develop a program design did not rest with us until around December when at our request EPA gave Trustees, Inc. approval to develop the program design.... We emphatically deny that we misunderstood our responsibilities. We also contend that we fully accepted them as set forth in the cooperative agreement, and as developed through project implementation. Additional background and amplification of responsibilities is provided as previously stated. -18- ------- The matter of who was responsible for what would seem to be simple to determine from the cooperative agreement. However, it isn't really that simple or straight forward. To elaborate on this and provide evidence as to why we feel as we do about .who was.responsible for Program Design and Protocols we wish to include the following. We believe it is correct and appropriate to say that EPA has the authority to define responsibilities. This is inherent in the award process which EPA controls, and seems supported by EPA directives. If responsibilities are not clearly defined, as is the case in this project— or even if they are — then one must look to procedures and the process that occurred as the program was implemented. We have provided background information, minutes of meetings, and memoranda pertinent to what actually occurred. We think that this data supports the Trustees, Inc. position on this matter.... EPA never notified Trustees, Inc. in writing or in any other way that we were delinquent in developing the Program Design. No such notification was given to us because the Project Officer knew that the EPA had assumed the responsibility for program design. Also Special Condition 32 states that the EPA Project Manager will conduct frequent reviews to evaluate project activities to ensure compliance with applicable EPA requirements and regulations. While we agree that greater EPA participation does not relieve the Trustees, Inc. of their responsibilities, it must first be determined what those responsibilities are before criticising Trustees, Inc. for failure to meet them. We do not understand, and disagree where it is stated that recipients retain primary responsibility to accomplish agreement objectives, and, that EPA would provide assistance not leadership in the project. Trustees Inc. does not know where in the agreement you find that EPA will provide assistance not leadership in the project. We believe that such a blanket statement is not contained in the agreement. At any rate, the statement would have to be interpreted in the context of the agreement. Responsibilities are as defined in the agreement'. The work "conjunction" in paragraph 6 seems to support our position that the responsi- bilities cannot be determined other than by studying the progress of the project. Conjunction, means, of course, to work conjointly or together. -19- ------- We agree that the person hired for the position was not suitable to develop and write protocols. The operative question, however, is was this his responsibility. We maintain that EPA assumed the primary responsibility for developing protocols. The agreement does very clearly state, as contained in the report, that Trustees, Inc. will develop and distribute for review comprehensive research protocols. Page 1 of the SOW also states...Trustees, Inc. conjunction with EPA...and that prepara- tion shall include devleoping study protocols in cooperation with EPA. We think the SOW does not specifically and solely charges Trustees, Inc. with the responsibility for protocols. Since EPA has the inherent authority to control the project within the nature of the agreement, it is without question to us that EPA agreed to develop protocols, and we believe that the implementa- tion process and certain matters that we've documented and provided to you support us in this. It is apparently the Inspector General's conclusion that failures of protocol development are attributable to the selection of an unqualified person for the Reseach Coordinator Position. The following selected comments were provided by the LFK Project Manager. In summary, given the "extremely abbreviated timeframe" in which we were required to work, the Trustees and Project staff managed the Project and met Project objectives in a timely, efficient, and effective manner. In doing so, we met our responsibilities for those objectives whose accomplishment was not dependent upon EPA actions and decisions. We have also made the extra efforts, involving, at times, considerable and difficult change and sacrifice, that have been necessary to ensure that the Project will be effectively implemented despite its initial difficulties in developing an acceptable design. The Trustees/Project staff can not, in fact, and, given th§ available evidence, be reasonably held responsible for these failures, despite the considerable effort apparently being made to do just that. -20- ------- ^lfliS?9aBa^;*'~t'*:^^w't'Mi^'KJ;ii<'"--"^^^^^^ PIG Response ; The Trustees stated that they have provided documentation to support the position that the Trustees.were not responsible for the program design until December 1987. We have reviewed this documentation and have determined that it does ,not support the Trustees. A memorandum from the EPA Regional staff to the EPA Headquarters staff simply requests a budget increase for the grant and does not define responsibilities. Further, the memorandum notes that the cost of the first project design will be higher than subsequent designs. Since the request is for an increase in grant funds which are awarded to the recipient, the Trustees, and the funds are for a project design, we believe this memorandum is evidence that the Trustees were responsible for the project design. Without documentation clearly stating that the Trustees were not responsible for developing a project design, we accept the award official's (EPA staff) statement that the Trustees were responsible for the project design. In addition, an EPA memorandum dated June 5, 1987 requesting a waiver of costs prior to the award of the Cooperative Agreement provides: "...the Trustees believe they must proceed with the project before all the details can be worked out and the cooperative agreement awarded." In our opinion, if the Trustees are requesting the start of a project before an agreement can be executed, they must have been taking a leadership role. In addition, it appears that the Trustees participated in imposing the tight time constraints they note when justifying deviations from standard procedures. The Trustees claim that because a project plan has been recently accepted by the Regional Administrator, that this is evidence that the Trustees were not given the responsibility until December 1987. The Trustees also claim that EPA never informed them that they were not meeting their agreement objectives. The Regional Administrator advised the Trustees in writing in December 1987 and April 1988 that if the Trustees could not produce an acceptable design, the grant would be terminated. It is our opinion that if the Regional Administrator advises a recipient that the grant will be terminated, that it indicates that there are serious problems in meeting grant objectives. Since the Regional Administrator advised the Trustees in December of possible grant termination, we believe this indicates that the Region viewed the Trustees as respsonsible for the design. -21- '»** '•*>»,- ------- Subsequent meetings between EPA and Trustees staff have restructured the project. The Regional Administrator provided the following comments in response to our draft report: This draft audit report reveals serious problems which;must be corrected. However, I am pleased to report that most of the scientific deficiencies present during the time of this audit, namely, the lack of an acceptable design, have been corrected. Dr. Michael Weitzman has become the project's new principal investigator. He assembled a team of individuals with appropriate epidemiological, scientific and medical qualifications, and produced the necessary design. I fully expect that the remaining administration problems encountered in the early stages of this project will be resolved and the project brought to a successful conclusion. We have dropped our recommendation that another recipient be considered to prepare the project design based upon the Regional Administrators comments. However, we continue to recommend improvements for better communication between the Trustees and EPA for future activities. It is not the OIG's conclusion that failures of protocol development are attributable to the selection of an unqualified person for the Research Coordinator's position. We were concerned that an individual was assigned a task the individual was not qualified to perform. In addition, we concluded from our review that the selection process for this position needed improvements. We continue to recommend that EPA approve key program personnel. RECOMMENDATION We recommend that you: (1) clarify the roles and responsibilities EPA and the Trustees will assume, (2) set deadlines for tasks, (3) impose sanctions when warranted, (4) approve key program personnel who have been committed to specific tasks by the Trustees. -22- ------- 2. NEED TO STRENGTHEN ADMINISTRATIVE CONTROLS The Trustees need to exert greater administrative control over program activities. The Trustees has established • procedures regarding procurement, payroll, inventory, and reporting requirements, and budgetary controls, .but compliance has been limited in these areas. Without strong administrative controls, EPA has limited assurance that grant funds are efficiently expended. We have set-aside $107,054 in consultant fees because of non-compliance with Federal regulations as well as unsupported work. We have determined that: full compliance with the principles of open and free competition have not been adhered to when obtaining consultant services, contracts have not been executed assuring that all services are provided in accordance with Federal cost principles, services provided by one consultant have not been properly documented to support the amounts billed.. time and attendance records maintained by the LFK staff do not agree with the Trustees payroll records, property management records have not been maintained for equipment purchased with grant funds, reporting requirements have not been followed, budgetary controls have not been implemented. a. Weak Procurement Practices for Consultant Services The Trustees has not assured that the LFK Program Staff adhered to the principles of open and free competition when obtaining consultant services. As a result, EPA has limited assurance that the most qualified firms or individuals were selected at a competitive cost. Section (c) of this finding provides further evidence that the best selection of consultants may not have been made. Accordingly, we are setting-aside $107,054 in consultant fees until the Trustees can provide -23 ------- further evidence that their selection of two consultants was in compliance with Federal procurement practices. The Trustees believed that the exigencies of the situa- tion justified the procedures that were followed. We believe poor procurement practices were the cause. Approximately $130,000 has been expended for consultant services which makes it the third highest expenditure classification for this grant. Two consultants have received over $50,000 each or approximately 80 percent of the consultant fees paid. The selection of both consult- ants was not made in accordance with Federal procurement regulations requiring open and free competition. in late May and early June of 1987, the Trustees contacted five firms experienced in community and government relations to determine what services were available. The lead-in- soil pilot project was discussed at length with each of these firms. All five firms requested one to two weeks, following the initial 1 1/2 hour meeting, to prepare and submit detailed proposals. On June 8, 1987, a "Request for Proposals" (RFP) was placed in New England Adweek. This RFP was very general, requesting services to ensure community knowledge of toxic waste clean up issues and public participation in plan- ning remedial action. The response due date was June 16, 1987. This allowed offerers a maximum of six business days to respond with a detailed proposal without the benefit of a 1 1/2 hour familiarization of the lead-in- soil pilot project. The Request for Proposal did not contain all the information necessary to enable a prospective offerer to prepare a proposal, nor did it contain all evaluation criteria with the relative importance attached to each criteria as is required by 40 CFR, Section 33,510(c). The RFP did not indicate that experience in minority community relations was required. Nor did the RFP indicate that personnel services were also being sought. In addition, we d,o not feel that the six business days allowed was adequate time between the date of the public notice and the due date of the submittal. Such restric- tion violates 40 CFR, Section 33.415. The" Trustees had submitted a letter dated July 10, 1987, to the EPA Regional Administrator requesting a waiver of the 30 day Public Notification requirement. Since the waiver had not been requested by the Project Director until July, we do not believe the waiver adequately justifies the short response time given. -24- ------- Twelve additional firms responded to the ad for Request for Proposals. Review of the respondents* proposals showed evidence that some of the firms were qualified to provide services which met the Trustees' criteria for selection per the RPP and at least two of the ; firms' proposals showed evidence that they could supply, individually, the services which it took both selected consultants to supply. There is no evidence that any of the firms which had requested details of the program, so that they could supply a detailed proposal, were ever furnished with any information or that they were ever contacted at all. Also, there is no evidence that any of the respondent's were notified that their proposal was rejected which is in violation of 40 CFR, Section 33.520(c) requiring that the "recipient promptly notify unsuccessful offerers that their proposals were rejected." In the aforementioned letter to the EPA Regional Administrator dated July 10, 1987, the Lead Free Kids Project Director advised EPA that none of the firms which responded to the RFP were qualified in the areas of minority community relations/organizing and environ- mental public health education. The Project Director further stated that the two firms which were selected had considerable experience in both areas. Review of the proposals of these two firms did not show any considerable difference in qualifications in these areas from those presented by the non-selected firms. This letter requested only a 30 day Public Notification requirement for acquisition of essential start-up services and equipment. The letter did not request waivers from any of the other Federal regulations which were not followed. The Project Director wrote that a delay in starting work would result in the post- ponement of the project for a year. This could result in a public health tragedy of the needless poisoning of dozens of children. The EPA Regional Administrator notified the Project Director' of the 30 day waiver on July 13, 1987. The letter authorized only a waiver of the 30 day requirement limited to the items contained in the July 10, 1987 request. The letter further provides that if any of the cited items can be purchased in full compliance with the procurement regulations, it should be done so. The Trustees have referred to this correspondence as support for their actions. -25- *** ------- As reported, the Regional Administrator's letter granted only the 30 day waiver. Based on our review, we do not believe that all proposals submitted in response to the Request For Proposals were uniformly and objec- • •• tively evaluated as required by 40 CFR, Section 33.515 (a3. The determination of qualified offerers and acceptable proposals was not based solely on the evaluation criteria stated in the Request for Proposal, as required in 40 CFR 33.515(b). Furthermore, sufficient evidence has not been provided which supports the decision that the two selected firms were so qualified, according to the selection criteria. We note that one of the two selected firms invoices for services rendered referenced a contract that became effective June 11, 1987 or five days prior to the final day for submissions under the RFP. In our opinion, the Trustees failed to provide sound, documented business reasons, in the best interest of the Program, for the rejection of the submitted bids as stipulated in 40 CFR, Section 33.430 (c). Auditee's Response The Trustees comment in part that:",..the purpose and effect of the waiver granted was to exempt the cited procurements from EPA procurement regulations because there was not time available to consider the other firms and still have any possibility of meeting important program and EPA goals." "...It is our opinion that the firms selected could best provide the services the project needed. We also believe that requirements were sufficiently outlined in the RFP for a proposal to be made. We believe the review and selection was proper and served the best interest of the project. We disagree that contract costs for consultants should be set- aside due to noncompliance with Federal procurement regulations. As is stated in the audit report, a letter of waiver was approved by the EPA Regional Administrator and included the particular purchase of service. Background and what Trustees, Inc. had done concerning this transaction was detailed in the waiver request which the EPA Administrator approved. We believe no violation was commited and that additional information is unnecessary and without justification." The LFK Project Manager also stated in part: -26- ------- "In terms of the relative qualifications of the various consultants considered: it was the opinion of the program staff, based on the limited review time and material that was available that together^ the selected firms on the basis of their experience in two areas judged to be exceptionally important to the potential success of the pfoprosed Lead-in-Soils project - minority community/relations organizing, and environmental and public health education.... As clearly stated in the waiver request and approval letters the other firms were not fully considered, including not receiving presentations at meetings to^ give them full understanding of the needs of the project, impossible to present clearly in an advertisement...." QIC Comments ; The OIG does not agree that the Request for Proposal provided sufficient information to allow offerors the opportunity to adequately respond to the program demands. The RFP does not indicate that experience in the areas of minority community relations/organizing and environmental public health education are necessary for meeting the qualifications. Yet, these are the criteria on which the Trustees based its determination that the offerer lacked the qualifications. Based on our review, it is not clearly evident that the offerors lack the necessary qualifications and that the selected firms were distinctive in their experience. In our opinion, the EPA approval of this Waiver request was based on information that was not entirely accurate. It is the belief of the OIG that if the Trustees had time to place an advertisement for the RFP, then they had time to place a more clearly defined advertisement. The waiver letter was very limited in scope and considering the timing of the Waiver Request, 24 days after the receipt of the offerer's proposals, we are still of the opinion that the Trustees failed to provide sound, documented business reasons, in the best interest of the program, for the rejection of the submitted proposals. r Finally, the fact that the Trustees entered into an agreement with one of the two selected contractors on June 11, 1987, five days prior to the proposal submission deadline, raises a question as to how objective the Trustees evaluations were of the proposal submissions. -27- ------- RECOMMENDATION We recommend that the set-aside costs of $52,754 and $54,300 for two consultants be sustained due to non-compliance with Federal procurement regulations regarding open and free competition. To assist in making your determination, we recommend that you instruct the Trustees to: (1) explain why the RFP was not more specific regarding selection criteria, (2) justify why none of the twelve offerers were considered qualified, and (3) justify how the two selected consultants had considerable experience as opposed to the other offerers. (4) explain why a contract was awarded prior to the deadline for proposal submissions. We also recommend that your staff review the Trustees procurement actions during future monitoring visits. b. Poor Contract Management The Trustees did not assure that contracts were executed with two selected consultants. Without an executed agreement, EPA has limited assurance that consultants will provide all the services agreed upon [see finding 2(c)] in accordance with Federal cost principles. In addition, an executed contract with another consultant was so flexible in terms that it allowed the consultant to receive four times the base amount. This contract was executed with the City of Boston's Office of Environ- mental Affairs rather that the Trustees. Such practices do not evidence that the Trustees are controlling grant activities or the limited grant funds. As stated in 40 CFR,' Subpart B, Section 33.210 (a), the recipient of an assistance agreement is responsible for the settlement and satisfactory completion in accordance with sound business judgement and good administrative practice of all contractual and admini- strativ,e issues arising our. of subagreements entered into under the assistance agreement. -28- v» ------- :,.( it The two consultants selected for community relations work each submitted proposals with estimated budgets -over $50,000. Both eventually billed for services over $50,000. Neither consultant had executed a contract with the Trustees. By not executing a contract, there is no clear definition of services and costs agreed to if disputes arise. The LFK Project manager claimed that contracts were negotiated with both firms. However, what was provided for our review were two Proposals for Services signed only by the offerers. We do -not accept a Proposal for Services to be a legal contract. These documents were not signed by the Trustees. The Trustees argue that it seemed imprudent to commit the project fully to these rather large contracts due to the uncertainty of the project. OMB Circular A- 102, Attachment O, Paragraph 14(b) provides that all contracts in excess of $10,000 shall contain suitable provisions for termination by the grantee. The Trustees could also have considered a short term contract with options to extend services. We believe either method would have been a more prudent course to take than not to execute a contract. A contract was executed with a third consultant; however, in our opinion, the terms of the contract were too flexible and the contract was not executed with the Trustees, the official grant recipient. The contract was executed for space planning services with a base ceiling of $2,000. However, the contract provided that additional services could be obtained at additional costs but no limit was provided. The consultant was paid a total of $8,062. Most of the additional services provided related to obtaining maps of the LFK study area. r In addition, the contract was executed between the consultant and the Office of Environmental Affairs, not the Trustees. The Office of Environmental Affairs is another City Department headed by the same individual who was designated the LFK Project Manager. To assure control of funds and-services, we believe that only the Trustees, the legally responsible grantee should sign contracts. -29- ------- According to 40 CFR, section 33.1010: "Each subagreement must include provisions defining a sound and complete agreement, including the: (a) Nature, scope, and extent of work to be performed; (b) Timeframe for performance; (c) Total cost of the subagreement; and (d) Payment provisions." We do not believe that the contract which was executed for space planning: adequately defined the scope of work to be performed. Neither was the total cost of services adequately identified. We believe that the significant change in the base cost for additional services would be better documented by use of an amendment. In our opinion, the Trustees have not exercised the controls over contracting that assure that all services are provided within an agreed cost. Auditee'sComments The Trustees advised that: "We agree that contracts were not properly drawn and signed. We do not think that this necessarily reduces the assurance that services were provided within agreed costs. Services were identified and monitored by LFK staff and payments were made only after the Project Manager had ensured that the consultants had provided the services invoiced. Audit report findings have been discussed with LFK Project Officer and we will take actions to see that this kind of situation does not reoccur. This has also been discussed with our Purchasing Manager and other staff to ensure proper procedures are followed, and that payments are made only for services rendered in accordance with our procedures...." The Trustees further advised: -30- **» ------- "We accept the recommendations except for item 5, We believe this to be uncecessary and that it would be an impediment to project administration and implementation. It also seems to violate paragraph 6, Attachment O, of OMB Circular A-102." In addition, the LFK Project manager responded in-part: "The 'signed1 third contract was flexible in its terms in order to provide for the .immediate and long term office space needs of the project, and to be prepared for staff occupancy in approximately one month's time. This involved making provisions for a minimal estimated base costs, plus any additional services that might have been required at additional cost, since it was impossible at that early stage to develop a more realistic estimate of the extent of :the project's needs for these services. It was important for the consultant to be able to plan a schedule that would allow him to provide additional time, if required, to the project. With not enough personnel resources to divert time and energy to office planning activities, {there were only one full time and one part time person on board at. the time) , this was a cost- effective strategy for the Project." QIC Response We wish to emphasize that properly executed contracts will provide greater assurance that all services agreed upon will be provided. As evidence, we refer to our finding on Unsupported Consultant Services, 2(c). In responding to our Finding 2{c), the, LFK Project Manager advises us that the consultant was asked to provide a different, less intensive, level of training service than proposed. Without a properly defined scope of work or an amendment to recognize changes, EPA has limited assurance that contractors are fulfilling their obligations. We continue to recommend that your staff review contracts over $10,000 for assurance of compliance with all Federal regulations. OMB Cicular A-102, Paragraph 6{c) provides that the Federal grantor may conduct such a review if the grantee's procurement procedures or operations fail to comply with one or more significant aspects of the Attachment. Based upon our review of the Trustees procurement and contractive consultants [see finding 2(a) and 2(b)], we believe this recommendation is appropriate and reasonable. RECOMMENDATION We recommend that you instruct the Trustees to: (1) Insure that contracts are executed in accordance with all federal regulations, -31- *** ------- (2) Assure your staff that the Trustees will sign all contracts, (3) Ensure that services and costs are specifically defined in all contracts, (4) Ensure that amendments or change orders are issued for contract changes, (5) Submit contracts over $10,000 for your staff's review to assure that the Trustees are complying with all : recommendations and Federal regulations. c. Unsupported Consultant Services Satisfactory evidence for justification of the work performed by one consultant has not been provided by the Trustees. EPA has limited assurance that the services were provided. In addition, it is questionable whether it was necessary to hire a consultant for certain services. Accordingly, we are setting-aside $19,250 in recruiting fees, $16,625 in community relation fees, The Trustees have not provided adequate monitoring of contract activities to assure that grant funds were expended for necessary services. The consultant submitted a revised proposal for assist- ance in the Lead Poisoning Cleanup Program dated July 10, 1987. The revised proposal specified the following services to be performed: Organizational Development Recruitment Training General Administration Community Relations Public Relations (i) Recruitment According to the revised proposal, the program area of Recruiting set forth objectives of developing a diverse pool of candidates who met the creativity and competency requirements of the project. This was to be accomplished through the tasks of; -32- ------- (1) Developing position descriptions, statements of qualifications, and establishing reporting relationships, (2) Finalizing salary ranges, (3) Resolving administrative issues, i.e. benefits, (4) Placing ads and job postings as appropriate, (5) Identifying and contacting most likely sources for candidates, (6) Reviewing resumes from advertising and networking, (7) Identifying finalists through an interviewing process, and (8) Referring finalists to Project Director or his designee. Included in the services provided by the Trustees which EPA pays for by the G&A rate, are personnel administration services. The Trustees Personnel Department provides: central file administration, personnel policy guidance, wage and salary administration, fringe benefit administra- tion, affirmative action program guidance, along with recruiting and staffing. Both the Trustees' Personnel Director as well as the LFK Project manager advised us the Trustees Personnel Department was not utilized it could not hire the LFK staff as quickly as needed. Before the consultant was instructed to begin recruiting efforts, three key staff positions had already been hired. These included the Project Manager, the Nurse Manager, and the Field Operations Manager. Interviews with 11 current staff members resulted in six employees stating they were hired by the Project staff (usually by one of key Managers already hired) and five employees stating they were hired by the consultant. At least nine of the 22 staff members if not more were not recruited by the consultant. Neither the Project Director nor the Trustees provided any documentation which could support that the balance of the staff was recruited by the consultant. -33- •»'* .,, ------- Neither the Trustees nor the Project Director have provided supportive evidence to show that the consultant developed any of the position descriptions for Project personnel. Our review disclosed that the position descriptions Secretary, the Research Assistant's position was written by the Office Manager, the Inspector's position description was copied from an Office of Environmental Affairs' Investigator's position description, and there is evidence that two position descriptions were never written at all (Nurse Manager and Field Operations Manager). The Project Director stated that these position descriptions were discussed verbally with the employees at the time they were hired. Other personnel recruiting services to be provided by the consultant were the resolving of benefits and salary ranges. The Trustees has an existing employee benefit package. The Program policies for benefits and salaries should be commensurate with those of the Trustees. There is no evidence that authorization was given to vary Program policies from those that are set by the Trustees. In our opinion, not only is there little evidence to support the consultant recruitment efforts but there is little support to show the need for these services. The Trustees had the capability of recruiting staff. The Trustees prepared recruitment advertisements. Support shows almost half the staff was recruited through newspaper advertisements and interviews with Program staff. (This figure could be higher depending upon final support for consultant activities). This method did not unduly burden the Trustees recruitment staff. In addition, the Trustees already had prepared fringe benefit packages. The Trustees claim that the consultant was not hired to recruit all the positions and write all the position descriptions. The consultant's proposal does note that three key management positions were already filled however there is no indication that the consultant was recruiting for less than the remaining staff needed. It also points to the fact that without a contract specifying the exact scope of work, the scope can be questionable [see finding:2(b)]. -34- ------- Auditee's Response The Trustees replied that they could not provide the recruiting within the short and critical timeframes. The LFK'Project Manager provided the following selected comments. , "(The consultant) provided extensive personnel recruiting services. However, (the consultant) was not requested to recruit for all project positions, nor to develop position descriptions for all project positions. _For example, they were not asked to recruit for or develop position descriptions for the positions of Project Director, Field Coordinator* or Nurse Manager because these positions were filled by the time (the consultant) began their recruitment efforts. Appropriate Trustees salary ranges and benefit levels for various staffing needs were discussed at length between program staff and (the consultants) personnel based on job responsibilities and requirements, and 'market conditions' relative to recruiting the needed personnel, especially given the difficulty, noted above by the EPA, of doing so in the very short time period available." QIC Response We agree that total staff recruitment for the program could have been a burden for the Trustees. However, since the Trustees offer recruitment services as a grant recipient and our review indicated that the LFK staff was active in recruitment, we beleive that the two working together may have been able to recruit without the services of a consultant. The Trustees also have experience in medical/scientific recruitment. Our finding already notes that the consultant was not expected to hire for three positions. However, the proposal does not indicate any further limitations. Documentation has not been provided to support that work on all the activities proposed were indeed accomplished. We noted that approximately 80% of the consultant's recruitment budget was expended indicating that most of the proposed activities were charged. However, we do not know what services were provided as proposed. Since the proposal does not indicate any other limitations than the aforementioned positions, we continue to recommend a Regional review of documentation to support hour^ charged for specific recruitment activities. (ii) Community Relations The objective of the services to be provided for Community Relations by the consultant consisted of working closely with local community leadership to brief them on the project. -35- ------- This objective was to be met through the tasks of: (1) Identifying and contacting heads of community based organizations, (2) Contacting members of clergy, (3) Identifying and contacting opinion leaders, (4) Contacting political leadership, :(5) Contacting minority urban media officials, i{6) Setting up mechanisms to receive feedback on project aims and implementation, (7) Setting up and coordinating community forum in selected areas to present the project and its personnel to members of the community and allow them to respond directly to any questions or concerns. The Lead-in-Soil Demonstration Project had a position for an Education Coordinator. Some of the responsi- bilities of this position-consisted of? serving as liaison between the project, community leaders and governmental agencies to implement campaigns designed to inform, and educate, and to increase public awareness and participation; writing and editing news releases, newsletters, advocacy and policy statements for the project; creating opportunities and presentations to the public, and targeted communities as an advocate and proponent of public policy initiatives; organizing and staffing an Advisory Committee of community leaders reflecting the diversity of the participant families. Based on our review, the services provided by the consultant for Community Relations duplicate the effort of the Education Coordinator (Community Relations Director} on the Lead Free Kids staff. The Project Manager provided no documentation that the consultant held individual meetings with community leaders as planned. The consultant's efforts were to make contact with community leaders and organizations and have one-on- one briefings with them in order to educate them on -36- %'* ------- •3> •'$ the Lead-in-Soil Demonstration Project. We contacted 21 community leaders from schools, churches and day care centers which were listed on the consultant's Community Relations Campaign Update, Of the 21, 10 were listed as having been contacted and 11 were on mailing lists of organizations which were either contacted or in the process of being contacted at the time of the Community Relations Campaign Update. Of the 10 who were named as having been contacted by the consultant; two had not heard of the program, three had heard about it but only through word-of-mouth, pamphlets in the mail or maybe a phone call but didn't know from whom, and five had known of it from the program people or from Ronald Jones directly. Of the other 11, six of the organizations contacted had not heard of the Lead-in-Soil Demonstration Project, The other five had heard of the program but only through either word of mouth, pamphlets in the mail, or a phone call. None of the five could remember much about how they were contacted or by whom. The Project Director of the Lead Free Kids Project informed the auditors that "the consultant's community relations activity preceded the recruitment of the Community Relatio Director by several weeks, and complemented and expanded on the level of activity that this one individual could assume during a compressed start-up for a project with considerable planned and potential impact on the targeted community." The authorization to hire the consultant was given on July 13, 1987 by EPA, in the form of the approval of the requestfor-waiver letter submitted to EPA by the Lead Free Kids Project Director on July 10, 1987. The Lead Free Kids Community Relations Director was hired on July 17, 1987; oust four days after the consultant was authorized to be hired. We believe further evidence needs to be obtained to support the $16,625 paid for community relations activi- ties. Only short informal phone calls as well as mailings of pamphlets were" the services provided.1 Half the people we contacted were not even aware that such a program had existed'. We cannot conclude that the services provided were effective. -37- ------- ^ Auditee Response . The Trustees replied through the LFK Project Manager that the auditor's statement that the consultant charged the LFK program $16,625 for sending pamphlets and telephoning various organizations was clearly misleading. The LFK project manager continued, "...it is not a fair measure to expect that 'all1 of the people contacted by (the consultants) would either remember the phone conversation or the contents of the written materials, especially when those contacted were the heads of organizations, or political leaders who receive dozens of pieces of mail a week. Therefore, the plan to follow-up with phone calls or letters, which was in its early stages when the (consultant's) contract was discontinued. But in any event, how reasonable is it to expect everyone contacted to remember the contents of a pamphlet, flyer or letter, especially if their contents were not related to their professional expertise or interest?" PIG Comments Based on further documentation which was provided by the Trustees, Inc., the DIG acknowledges that community outreach was performed in the form of mailings, phone calls, and planning and scheduling of events. The DIG is concerned, however, that the initial contact work performed, cost $16,625. The consultant's revised budget for Community Relations activities as of July 10, 1987 was $13,000. The consultant's efforts which had still not been carried out at that time consisted of making contacts with community leaders and organi- zations to have one-on-one briefings with them in order to educate them on the Lead-in-Soil demonstration project. Also, the consultant proposed to continue with on-going briefings of the progress and findings as well as serving as a contact for the community. The LFK Project also had available the services of their own staff Community Relations Director, and an EPA Public Relations staff member who contributed 50% of her time to these outreach efforts. The fact that the Community Relations effort was already over budget when other services were still to be provided and the fact that contact made with community organizations during the course of the audit failed to show any significant awareness of the Lead Project, the OIG maintains its position that satisfactory evidence has not been provided as justification for the $16,625 in Community Relations costs and costs will remain set-aside until such evidence is provided. -38- ------- I * * * We are setting aside a total of $35,875 Recruiting: $19,250 Community Relations: $16,625 until satisfactory evidence is provided by the Trustees which justifies the expenditures for the above stated services. The Trustees of Health and Hospitals did not ensure that the Project goals were being met and that the services which were procured were in the best interest of the program. As a result, these costs were expended and the program has still not achieved its objective. RECOMMENDATION We are recommending that you determine ineligible the recruitment costs of $19,250 billed by the consultant unless the Trustees provide documentary evidence which identifies: (1) (2) (3) (4) (5) (6) the positions the consultant recruited, the employees hired by the consultant, the position descriptions written by the consultant, the salaries and benefits developed by the consultant, the recruiting ads placed by the consultant, the consultant charges as they relate to the individual tasks which comprise recruitment. f We also suggest that you consider what services were provided and determine if they duplicated efforts by the Trustees and Program staff and whether it is reasonable to pay for such consultant services. We recommend that you determine ineligible the Community Relations costs of $16,625 billed by the consultant unless the Trustees provide documentary evidence as to: -39- ------- (1) why it was necessary to have a consultant provide services an LFK staff person could handle, (2) explaining the different responsibilities of the consultant's staff and the LFK Community Relations individual, (3) identifying the consultant's charges as they relate to the individual tasks which comprise the Community Relations efforts. We also suggest that you consider whether ;it was necessary to have a consultant provide the services rendered and whether the charges are reasonable for the services provided. In the future, we strongly recommend that the Trustees provide evidence why consultants services are necessary and obtain your approval before executing a consultant contract. d. Lack of Control Over Payroll Record Keeping The Trustees did not provide adequate control over the LFK payroll system. Time and attendance records maintained by the LFK Program staff could not be reconciled with the official payroll records of the Trustees. The Trustees did not have an internal control system to assure that source documents received from the LFK Program staff were accurate. In addition, the LFK Program staff did not adhere to the Trustees' Personnel Policies which affected payroll. -40- ------- The time and attendance records maintained by the LFK Program staff could not be reconciled with the official ,payroll records of the Trustees. Twenty-four instances were noted for the period 09/07/87 - 12/25/87 in which the Trustees and LFK records did not agree. The Project Director states that a preliminary review by his staff showed no significant level of discrepancy between the records of the Trustees and the LFK records. Discrepancies found during our review are as noted. The LFK daily sign-in sheets, employee time sheets, and comp time sheets did not agree with the bi-weekly time sheets submitted to the Trustees. The Trustees rely on the bi-weekly time sheets to prepare the payroll. Per the Trustees records, 55 percent of the LFK employees had used more than 50 percent of their sick leave. However, per the LFK records, 41 percent had used more than 75 percent of their sick leave. The LFK records showed three employees had used^ more sick leave than earned. However, the Trustees records showed only one employee had used more sick leave than earned. The Trustees did not monitor the balance of leave which an employee is entitled. Therefore, they had no way of insuring that leave policies were adhered to or that employees only took the amount of leave to which they were entitled. The Trustees did not have a system in place to ensure that the source documents they received were accurate. Also, adding to the problem was poor record keeping by the LFK Office Manager. As a result, the Trustees payroll records are inaccurate. Therefore, EPA cannot be assured that the Trustees Personnel costs are accurate. -41- ------- The Trustees has advised us that they will further review the payroll records and take corrective action as necessary. However, they argue that the payroll records are not maintained by the program staff; that all payroll records are maintained by the Trustees and are located in the Trustees offices. They assert that employees are paid based on individual time sheets which show specific days worked, and that records maintained by the program people were only used as means of control as to the whereabouts of the personnel. The official payroll records, which are those maintained by the Trustees, must be able to be traced back to the source documents in order to ensure accuracy with set policies and procedures. This is possible by maintaining the payroll records by the Project management. Contributing to inaccurate payroll costs was the LFK Program staff's non-compliance with the Trustees' Personnel Policies. LFK Program employees were allowed a shorter probationary period as well as more generous vacation leave. The LFK Program Director believed the Trustees' Personnel Policies were flexible. The Trustees did not assure that their policies were being followed. As a result, employees were allowed more leave time which not only increases payroll costs but decreases productivity. The LFK staff was allowed a three month probationary period instead of a six month probationary period as stipulated by the Trustees Personnel Manual. Providing a shorter probationary period allows employees to use sick leave sooner. This cost EPA approximately $6,500 and lost productivity. The Trustees Personnel Policy Manual provides the following: Probationary Period All employees shall serve a probationary period of six months, and may be extended an additional two months if the Director/Administrator feels that the additional time is necessary to objectively evaluate an employee's worth and contribution to the success of the program. -42- ------- *: -tit Sick Leave - General (1) Sick leave should be used for illnesses incurred by an employee. , " (2) Sick leave shall not be;used for personal business unless such use is approved in advance by the Program Director/Administrator. Sick Leave - Accrual (1) Full-time employees shall earn sick leave at a rate of one and one quarter days for each month worked. (2) Employees shall begin to earn sick leave credit on the first calendar day of the month following the date of employment. (3) Probationary employees may not use their accrued sick leave until the end of the six-month proba- tionary period, except at the discretion of the Program Director/Administrator. We reviewed the LFK staff payroll records in accordance with the Trustees Personnel Policy and noted 68 instances in which all but two (who didn't use any sick leave) of the 22 LFK employees were allowed to use accrued sick leave before the end of their probationary period. No formal exemptions from the Trustees sick leave policy were provided. Although the Trustees policy states that employees could only use sick leave before the end of their probationary period at the discretion of the Program Director. The Project Director advised that "a significant number of staff were effected by a flu-type illness which lingered for many, quickly using up much of what should be understood to be the very little sick time available to them after only a few months on the job even given the more liberal OEA policy regarding sick time availa- bility." Our review indicates a random leave usage as opposed to an extended use for a lengthy or lingering illness. The Project Director cites the liberal OEA ------- leave policy, when OEA's policies are not applicable to this grant. The Trustees" policies are the onep which are to be adhered to. It should also be noted that one LFK employee was out from work for a long period of time. Auditors asked the Project Director why this employee ;used more sick leave than was earned and he said that "he did not know. The Office Manager from OEA was also asked and she told the auditor that she would look into it and get back to the auditor, however, she never did. The Project Director stated that he believed that OEA had the flexibility to vary from some of Trustee's stated :policies. As previously noted, OEA is not the grantee, ;and therefore their policies are not applicable to this grant. The Project Director asserts that the staff's sick time use, as well as other indicators of project staff performance, reflect very positively on the commitment and responsibility of the Program staff. We fail to see how excessive use of sick leave by the LFK staff reflects positively on their commitment and responsibility to the grant project. As a result of not following the Trustees policies, LFK employees were able to take sick leave earlier than allowed by Trustees policy. Therefore, LFK employees were paid through sick leave when they should not have been paid for the days they did not work. This allowed LFK personnel to be overpaid by approximately $6,500. This is 545 hours, or over two months, of productivity lost. The LFK Project Director allowed the LFK staff to accrue more vacation leave than allowed by the Trustees Personnel Manual. As a result, LFK employees who are paid for the balance of their vacation leave upon termination have been overpaid. Trustees Personnel Policy Manual sets the following policy: -44- ------- .Vacation Allowance (!) Salaried Administrators, Directors, Managers, Physicians and Dentists shall receive four weeks of vacation annually, accrued at a rate of 1.67 days per month. (2) Salaried employees other than those listed above shall receive three weeks vacation annually, accrued at a rate of 1.25 per month. (3) Hourly employees shall receive two weeks of vacation annually, accrued.at a rate of .83 of a day per month. Vacation for permanent part-time employees shall be on a pro-rated basis in accordance with the number of hours worked. (4) Hourly employees, after five years of continuous service with Trustees, Inc., shall be entitled to three weeks vacation annually, accrued at a rate of 1.25 days per month for a full-time employee, and at an appropriate rate determined on a pro- rated basis for employees working less than 35 hours per week. The Trustees Personnel Director agreed that nursing assistants, the executive secretary, and the admini- strative assistant are considered hourly employees eligible to receive two weeks of vacation annually. However, our review showed that the nursing assistants were allowed 3 weeks of vacation while both the admini- strative assistant and the executive secretary were allowed 4 weeks of vacation. The Trustees Personnel Director advised us that a review of position descriptions would need to be done before a determination of vacation leave eligibility could be done for other employees. The Trustees Personnel Department did not maintain LFK position descriptions at the time of our audit. • The Trustees did not have internal controls in place to assure that their policies were being adhered to. This allowed LFK employees to be given more vacation leave; by the Project Director!who was under the impres- sion that the Trustees personnel policies were ^guidelines only." The Project Director gave staff members more vacation as an incentive to join the Lead Free Kids Program. There is no evidence that the Project Director received a -45- ------- formal exemption from the Trustees which allowed him to give staff members more vacation leave than allowed by Trustees policy. . ' . • The Trustees advised us that the vacation benefits were being looked into. The LFK Project Director believes it was justifiable to designate the administrative ; assistant and executive secretary as managerial and considered it "not to be much of a stretch of Trustee and OEA guidelines to make the requisite offer of four weeks vacation in order to recruit the required staff in the required time period." We do not feel this is an acceptable explanation since there is no evidence that the Trustees approved such a decision; and, it should be noted that the Office of Environmental Affairs policies are not applicable to the grant. This still does not explain why the nursing assistants were allowed more vacation leave than the Trustees policy permits, nor does it explain why authorization was never requested from the Trustees to alter their policies. EPA signed a Cooperative Agreement with the Trustees. The Trustees provided EPA with policies on how the program would be administered. We believe the Trustees should adhere to their policies. In addition, LFK employees were allowed to accrue negative compensatory time. If an employee did not come to work but had no leave available, the employee was given negative compensatory time. As a result, three LFK employees were overpaid. It also points to a lack of control over payroll costs. We noted three instances of LFK employees being allowed to accrue a negative compensatory time balance. The Program staff is required to get written authorization from their supervisor for any compensatory time worked. We saw no evidence that this was done. *• At the time of our audit, the Office Manager at the Office of Environmental Affairs (OEA) had temporarily taken over the duties of the Administrative Assistant at the LFK Office and was taking some corrective action for overpaid employees. The OEA Office Manager reduced the pay of one employee overpaid for negative compensatory time, leaving two overpaid. -46- ------- Auditee Response The Trustees disagree that it does not have an internal control system to assure that source documents received from the LFK Program staff were accurate! "...Trustees Inc. internal control systems, including payroll, are reviewed yearly by an •• • . international public accounting firm. Systems reviews also are made by various firms and/or agencies. Payroll internal control procedures have never been found to be inadequate." "The only supporting documents required or received by Trustees, Inc. is the BIWEEKLY TIME SHEET. We have already stated that as far as we know the auditors found no discrepancies with these time reports as related to the individual payroll records. (The DIG) states that official payroll records must be traceable to source documents. The sentence that states "This is possible by maintaining the payroll records by the project Management" does not make sense to us. I would say, however, that we believe, and auditors have not reported otherwise, that the BIWEEKLY TIME SHEETS are in agreement with official payroll records." In addition, the LFK Project manager provided the following comments. "In terms of payroll documentation, the auditors insist on incorrectly identifying sign-in/out sheets and other employee schedule and payroll monitoring tools employed by project staff that are reviewed and reconciled bi-weekly to produce the official timesheets turned in to Trustees, and to control payroll costs, as official payroll records. Trustees maintain all official records at the Trustees including necessary support documents. The LFK offices contain the Project staff work sheets and necessary copies of Trustees official documents. Our review showed no significant level of discrepancy inconsistent with their uses among these records. The errors that have been noted have been corrected as the have emerged." QIC Response The OIG concluded that the Trustees' internal control system did not adequately assure that source documentation from the LFK staff was accurate. The OIG's conclusion did not pertain to the Trustees' internal control system in general. Yearly financial reviews performed by CPA firms are limited in scope and cannot possibly review all activities. In addition, as the Trustees point out, other agencies such as the OIG perform additional audits;which can result in further recommendations for improvement. Our report:is doing so. -47- ------- The Trustees and the LFK Project Manager claim that because the bi- weekly time sheets are the official source documents, source documentation is accurate. The LFK Project Manager further states that the informal LFK documents are monitoring tools which are reviewed and reconciled bi-weekly to produce the ^official timesheets. Our review disclosed that errors had not been reconciled on a bi- weekly basis. When certain discrepancies were brought to the attention of the Office Manager, the Office Manager agreed that corrections needed to be made. At the time of our audit, only one correction had been made. Since the bi-weekly time sheets were based on the LFK documents as advised by the| LFK Project Manager, we continue to recommend that LFK documents should be reconciled to Trustee documents. Auditee Response - Probationary Period The Trustees advised that: "...The finding relative to Probationary period seems to violate our personnel policies. However, page 19, paragraph 11.c, does allow probationary employees to use accrued sick leave at the discretion of the Program Director. We will ensure that the Program Manager is aware of Trustees, Inc. probationary period requirements." The LFK Project Manager provided the following comments. "As "Program Director" I made a decision to use the discretionary authority clearly stated in this policy to reduce the time before project staff could begin using their accrued sick time and formally extended this provision to all Project staff members. As the auditor's have indicated, this decision was consistently applied. I signed the majority of the payroll sheets myself and formally delegated the authority to the Assistant Project Administrator in my absence. Given the very difficult circumstances under which project staff were asked to work: -changing schedules of primarily field activity : - schedules periodically re-determined based, on the needs of the project in meeting its limited time frame objectives, but regularly including evening and weekend hours in the City's highest crime neighborhoods, and - required to work under a variety of weather conditions. -48- ------- I ••;•* It was determined that a decision to use the clearly stated discretionary authority to allow project employees to have access to their accrued sick time after three months, which was. made in response to similar conditions among Environmental Affairs'staff .was, perhaps, particularly appropriately applied to the LFK Project employees. While the overall burden applied most strongly to the line field staff, most, if not all of the rest shared to some degree these burdens and it was decided that it would be disruptive and divisive to assign this .privilege inconsistently. I As the Project's difficulties unfolded, particularly with the commitment of 2.5 years employment withdrawn after ;iess than 6 weeks on the job and replaced by over 5 months of complete uncertainty regarding whether each day would be the last before receiving a termination notice, implementation of the decision to apply this stated discretionary authority seemed emphatically appropriate. Given the above conditions, I believe sick time use as well as other indicators of projuect staff performance reflected very positively on their responsibility and commitment to the project. I might point out that I was concerned to see that the auditors report inappropriately took part of these comments, provided earlier, out of context, completely obscuring their meaning for the purposes of their report." PIG Response EPA staff advised us that they expected program administration to follow the Trustees policies, so we have reported on any exceptions. We acknowledge that the Program Manager has the discretion to allow sick leave use before the probationary period when an individual needs such consideration. However, we question whether it is a prudent business practice to allow all employees this benefit without a determination of need. In our opinion, the dicretion allowed a Program Manager is for individual need and not to change a policy. Because the project is of short duration and limited funding, we are also concerned with productivity. We continue to recommend a review of payroll costs. -49- ------- Auditee Response : The Trustees stated: "Leave records should be maintained by the Program Office. Allowances for sick and vacation time must be in accordance with Trustees, Inc. policies. Records maintained by the Program Office must be in agreement with our policies and time taken and paid per the payroll register of our Accounting Department^ Inconsistencies will be, and have been, reviewed and adjustments made where there were violations. The report acknowledges that adjustments were made. We will continue to pursue this." : RECOMMENDATION We recommend that you instruct the Trustees to provide documentary evidence that the LFK payroll records have been reconciled to the Trustees payroll records with proper adjustments made. We suggest that the Trustees: determine what sick leave and vacation leave is eligible per the Trustees Personnel Manual and make adjustments to the LFK payroll costs accordingly, review the LFK position descriptions and determine the vacation leave eligible for each position, assure that any negative compensatory time is not charged to the LFK payroll. You should instruct the Trustees to develop an internal control system to assure that source documentation for payroll costs is accurate. This plan should be submitted for your staff's review. In addition, we suggest that the Trustees assure you that all Program staff are trained in the Trustees' Personnel Policies. -50- ------- e- Property Management Records Not Maintained The Trustees did not maintain property management records for equipment purchased with grant funds. The Trustees have a property management system but did npt utilize it for this grant. Without proper controls EPA has limited assurance that assets are properly safeguarded and that equipment purchased for the Lead Free Kids program is not used for other activities. It is the Trustees' responsibility to maintain accurate property records which reflect a description of the property; the manufacturers serial number, model number, or other identification number; the source of the : property, including assistance identification number; whether the title is rested with the recipient or the Federal Government; the unit acquisition date and cost; the location, use and condition of property and the date the information was recorded as required in 40 CFR Section 30.531 (a). Also, as required in 40 CFR Section 30.531(c) and (f), the Trustees must maintain a control system to prevent loss, damage, or theft of property and must maintain identification of Federally owned property. The Trustees informed us that prior to the audit, the Project Manager had the equipment inventoried and identified to the project. We found no evidence of an accurate, identifiable inventory. The Trustees also reasoned that they had not conducted an inventory because the program had not been in existence for a year and only an annual inventory is required. Our finding is not that the Trustees failed to take an inventory, it is that the Trustees are not maintaining an accurate record of property. Future inventories will be compared to these records. The LFK Assistant Project Administrator provided auditors with a list of office equipment which was the only record other than purchase orders for program equipment. The purchase orders and the staff equipment listing were too general to be of use in accounting for all program equipment. Some of the Lead Free Kids office chairs and tables had numbered stick-on labels affixed; ; however, the numbers did not relate to anything. -51- ------- The equipment listing provided by the Assistant Project Administrator was inaccurate; in that three of the computer listings did not exist; the orders had been cancelled prior to receipt. The Trustees and the program staff.have not ensured that internal controls are in place for the security and the use of the LFK vans. There is a driver sign- in log and a vehicle usage/mileage log to ensure account- ability, however neither of the logs were utilized. Also, the keys to the vehicles were kept in a brown paper bag in an unlocked desk drawer so that all staff members would have access to them at any time, providing no accountability or security over the usage of the vehicles. The Trustees did not ensure that their responsibility for a property management system was followed. Without this control there is limited assurance that the property and equipment purchased with grant funds are accounted for and that they are used solely for the purpose of fulfilling the obligations of the grant agreement. Auditee Response The Trustees advised: "We concur that property equipment records were not maintained in accordance with the CFR. The equipment had, however, been inventoried and identified and was under proper control, albeit items ordered had been included on the inventory sheets that had not been received at that time. Trustees, Inc. has now properly inventoried and tagged all project equipment. We are in the process of searching for a software package that will enable us to computerize our property management, and that allows for the data required by Federal regulations. If we cannot purchase such a package, we will develop the software. LFK equipment will be included in this process, of course. Vehicle keys will be safeguarded. We see no need for mileage logs at this time. If they are required we will maintain them." PIG Response The Trustees proposed action should resolve the issue of maintenance of equipment records. -52- *"». ------- The mileage logs were established by the. LFK staff to ensure accountability for vehicle use. The Trustees have not provided any explanation as to how circumstances may have changed which would eliminate the need for such accountability. RECOMMENDATION We recommend that the Trustees provide your staff with evidence that all equipment purchased with grant funds is properly recorded for inventory. We also recommend that the Trustees provide evidence that mileage logs are utilized and vehicle keys are properly safeguarded. -53- ------- Non-Compliance With Reporting Requirements The Trustees have failed to provide timely and proper reports in accordance with various special conditions of the grant agreement. The Trustees did not insure compliance with the contract terms which were esta- blished by EPA. EPA cannot properly monitor the Trustees' financial and operational project activities without the agreed upon reports. As part of the terms of the grant, the Trustees agreed to submit various financial, progress and technical reports as specified under Special Conditions of the grant. The Trustees failed to submit the following required reports in accordance with several special conditions of the Grant Agreement. The following reports were found to be delinquent: A quarterly financial report of expenditures by task per Special Condition No. 24 (a) was not submitted. A quarterly technical report per Special Condition No. 24(b) was not submitted. The Quarterly Federal Cash Transaction Report (SF-272) per Special Condition No. 13 was not submitted timely. A Quality Assurance plan for Blood Sampling and Analysis per Special Condition No. 19 was not submitted. (1) Quarterly Financial Report - The Trustees did not submit the report of expenditures by task because they believed the report was not required by EPA even though it was stipulated in the Special Condition section of the agreement, and that the object classes to report expenditures were not provided by EPA. -54- ------- The Cooperative Agreement sets forth Special Conditions to be carried out by the Trustees. The Trustees accepte and was responsible for meeting these Special Conditions upon entering into the. Cooperative Agreement with the Grantor. Upon entering into the Cooperative Agreement, the Trustees should have ensured that they understood and had the information required to comply with the terms of the Special Conditions of agreement. The Project Director of the Lead Free Kids staff asserts that EPA had only requested the complicated budget breakout by tasks in the original budget; and for that reason it was provided as part of the original budget, but was neither requested nor prepared as part of any of the subsequent budget submittals. The Special Conditions of the Cooperative Agreement stipulate in Section 24 that: The Trustees agree to submit financial and progress reports to EPA Project Manager with 30 days of the end of each Federal fiscal quarter {i.d., within 30 days of December 31, March 31, June 30, and September 30) Also stipulated in section 24 (a): The financial reports shall include itemiza- tion of expenditures by object class for each task in the Statement of Work (SOW) (expenditures to date and expenditures since the previous report). There is nothing in this Special Condition which would indicate that only the first budget report be detailed by task breakdown or that EPA was going to provide the object class for each task. It clearly states that the report is due on a quarterly basis. -55- ------- Audltee Response "Re the quarterly financial report of expenditures, .... We concur that this was required"per the agreement we signed. However, our reason for not submitting it was not because we failed to get the information from the Program staff as stated in the audit report. Rather, as we previously answered, we understood that EPA did not require the report even though (sic) it was stipulated in the Special Condition section of the agreement. EPA did not ask us for it and they did not provide object classes necessary for us to report the expenditures. PIG Response We have revised the Trustees explanation for not submitting this report. We continue to recommend that the Trustees assure that all reports are submitted on a timely basis. (2) Quarterly Technical Report - The quarterly technical report per Special Condition No. 24(b) was not submitted due to an oversight by the Trustees. The quarterly technical report has since been submitted by the Trustees. However, it should be noted that the report was submitted in an untimely manner. Auditee Response The Trustees agreed that it was responsible to ensure the submission of the technical report. (3) Quarterly, Federal Cash Transaction Report - The Quarterly Federal Cash Transaction Report (SF-272) was submitted to EPA after the Trustees were advised by the auditors that they had failed to submit the report in accordance with the-terms'of the Grant. Without this report, EPA cannot monitor cash drawdowns. Our review showed that the Trustees were making drawdowns in accordance with Federal regulations and were not maintaining excess cash balances. -56- ------- Auditee Response ' ; The Trustees stated: "The pnly comment I would make regarding-the Quarterly Federal Cash Transaction Report (SF-272) is that we were aware that the report was required. We were remiss in not submitting it because we had neither received nor asked for fund reimbursement from the Federal Government for the costs we incurred in this project at the time of audit." OIG Response At the time of our audit, both EPA and Trustee records showed that four drawdowns had been made from October to December 1987. (4) Quarterly Assurance Plan - The Quality Assurance Plan for Blood Sampling and Analysis was not submitted to EPA. The LFK Program staff incorrectly submitted blood sampling protocols instead. The Grantee stated that the Project staff responsible for the Quality Assurance (QA) Plan misunderstood the project's responsibility. Auditee Response The Trustees stated that: "Blood sampling protocols were inappropriately submitted for the Quality Assurance Plan discussed in (the draft report) because the requirements of the report were misunderstood. At the time of the prior draft of audit findings further work was required to submit this report and staff people had been terminated. This report will be appropriately submitted in the future. The Trustees also advised: "Our Compliance Department has full responsibility for ensuring that all reports are submitted timely. Compliance, no doubt, failed because of the close relationship and cooperation"of EPA and LFK program people- Because of this close working relation- ship we assumed, apparently incorrectly, that EPA was receiving all reports they required. I would again reiterate that Trustees, Inc. was not advised by EPA of deficiencies." -57- ------- OIG Response ' We continue to present our recommendation. Even though the Trustees', staff believes it is in .compliance with the recommenda- tion, at the time of our audit evidence showed a need for corrective action by the Trustees.. We also emphasize that the Trustees as a grant recipient are responsible for assuring that all special conditions are met. . RECOMMENDATION • We recommend that you instruct the Trustees to provide assurance they will meet reporting deadlines. We suggest that the Trustees fully utilize the Compliance Department by giving them the responsibility of assuring that all reports, both technical and financial, are submitted on a timely basis. We suggest that you instruct the Trustees that submitting required reports are their responsibility in accordance with the grant agreement. g. Budgetary Controls Not Implemented Even though the Trustees have a system to monitor budgets it was not being utilized. Our review did not disclose any unauthorized expenditures; however, by not adhering to a system of controls, EPA has limited assurance that future expenditures will be controlled. Even though the LFK Project Manager had submitted a required budget to EPA, the Trustees' Compliance Department did not maintain a budget. The Compliance Department is responsible for maintaining budgets and assuring that these budgets are not exceeded. The Compliance Manager advised us attempts to obtain a budget from the Project Manager were futile. In addition, the Compliance Manager did not believe it was a significant problem because the program had just started and it was unlikely that the budget would be exceeded. Due to limited funding available for this project, it is important that costs are controlled. EPA authorized only $1 million for drawdown.' We are concerned that the Trustees1 Compliance Manager apparently was not aware of the limitations. -58- ------- .';N; ; '•'< M 'I Auditee Response • ' The Trustees advised: "It is true that the Compliance Department had not incorporated the project budget in Trustees, inc. financial system. The Compliance Manager, however, was fully aware of budget limita- tions and constraints. Budget matters were discussed at staff meetings and other meetings. We also: agree that we are responsible to ensure that program people understand their responsibilities. This was emphasized to program people. This is developed during the negotiation process and further stressed during orientation. We think the fact that no unauthorized expenditures were disclosed supports that the Compliance Manager and others were aware of budget constraints- Trustees, Inc. agrees with the goal of the recommendations.... We also believe that we are in compliance with the recommendations." OIG Response We do not agree that the fact there were no unauthorized expenditures supports the contention that the Compliance Manager and others were necessarily aware of the budget constraints. It would be possible to have remained within the budget without having any knowledge of the budget amounts. Recommendation We recommend you assure that the Trustees take appropriate actions to implement proper budgetary controls for this project. -59- ------- • -VUW.T • - • •- - • • H.H.H. »«*«-.- • •.»»—«. Schedule of Costs Cost Category Personnel Fringe Benefits Travel Equipment Supplies Contractual _!/ Construction •Other {Rent, Maint, Tel, etc.) '§, f Ttl. Direct Costs Indirect Cost at 9.5% base 2/ Total Grant Funds Expended as of 02/29/88 W% W-J*.; LEAD FREE KIDS Boston, Claimed of Claimed $289,119 42,842 676 245,666 37,823 128,654 -0- 104,008 $848,788 71, 049 $919,837 *"*•"? •I.*>s<«*?*f "9MV"1'?*'''?'"*'8"" £ (LFK) SCHEDULE 1 MA - #E5bG8-01-0110 , Accepted, February 29, Accepted $289,119 42,842 676 245,666 37,823 21,600 -o- 104,008 $741,734 29,764 $771,498* Questioned and 1988 Questioned** -0- -0- -0- -0- -0- -0- -0- -0- -0- $41,285 $41,285 Set Aside as Set Aside*** -0- -0- -0- -0- -0- $107,054 3./ -0- -0- $107,054 $107,054 _!/ According to the Trustees' Encumberance Report for the period ending 02/29/88, total consultant costs were $102,290 (account #70022 and 70024). Auditors found other consultant costs charged to account #70041 {Rental of Space), which were included in the "other" category as shown in the above schedule. Auditors adjusted this schedule by reclassifying the $26,364 for Consultant fees from the "Other" category to the "contractual" category in order to consistently classify the consultant fees which are being set aside. -60— ------- SCHEDDLE 1 Lead Ftee Kids (LFK) Boston, MA - ttE5bG8-01-0110 Schedule of Costs Claimed, Accepted, Questioned and Set Aside as of February 29, 1988 (Cont'd.) A provisional Rate of 9..5 percent was used as of 2/29/88. The Grant Agreement stipulated that the G&A rate would be limited to the rate negotiated with the U.S. Department of Health and Human Services (DHHS). DHHS issued; a Rate Agreement dated February: 18, 1988, which provided that a provisional rate of 6 percent; should be used from July 1, 1:986, until amended. ; We have adjusted the G&A rate as it was shown on the Trustees books at the time of our audit. To determine the base we have subtracted equipment and the two major subcontracts in accordance with the Rate Agreement. The Trustees did make an adjustment to the G&A Rate on their books as of 4/30/88, however they failed to subtract the major sub-contractor costs. 3/ Costs Set Aside consist of: Consultant Consultant $ 52,754 Finding 2(a) 54,300 Finding 2(a)&2(c) $107,054 *** This amount should not be construed as being the final determina- tion of the Federal share of accepted costs. The amount may vary depending upon the resolution by EPA of the questioned and set- aside costs of $148,339. Questioned - A proposed or claimed amount which should not be reimbursed by the Government because it is not allowable under the provisions of applicable laws, regulations, policies, cost principles, or terms of the grant. Set-Aside - A proposed or claimed amount that cannot be accepted without additional documentary evidence or evaluations and approvals by responsible agency program officials. -61- ------- •«•*( it?' • ' . APPENDIX 1 Trustees of Health and Hospitals of the City of Boston, Inc.! 725 MASSACHUSETTS AVENUE • BOSTON. MASSACHUSETTS OZ118 - TEl_ (6IT1 42-*-- September 23 ., 1988 Mr. Stephen E. Burbank Acting Divisional Inspector General J.F. Kennedy Federal Building, Room 1911 Boston, MA 02203-2211 Dear Mr. Burbank: This is in response to your letter dated August 15, 1988, forwarding the draft audit report of the Lead-in-Soil Demonstration -Project. I appreciate the opportunity to respond to the audit report draft and anticipate the Exit Conference. We request that our full response be included as part of the audit report on the Lead-in-Soil Demonstration Project. (Our identifying project number 7179.) Our response is structured in two sections. The first section sets forth general information to enhance understanding of our response and positions on the findings and recommendations of the draft audit report. The second section responds to specific findings and recommendations. GENERAL 1. There are two enclosures. The first enclosure is the Summary of Findings and the full Findings and Recommendations sections of your report. (Please disregard extraneous markings.) Paragraphs of the report have been numbered. Oujr responses are identified to the numbers to facilitate the review of our comments. The second enclosure is the Project Manager's response to me on your report. This is incorporated by reference as an integral part of the Trustees, Inc. response. \ -62- ------- ------- «•* I wish to emphasize several points contained in the LFK Project Manager's report. His report clearly sets forth events that actually occurred during the- implementation of the Lead-in-Soil project. These events are supported by documentation and records of the occurrences. They preponderantly support our position that the EPA had taken the responsibility for developing the Program Design and the Scientific Protocols. I think it is clear from the audit report and the Project Manager's comments as well that these were the elements most crucial to implementing the project and its success. These events were discussed with the auditors. We also provided evidence and written comments to clarify and fix these responsibiities. Nonetheless the audit report finds that Trustees, Inc. was responsible for these areas and that failures in these areas substantially precluded a successful project. We simply cannot understand how the Inspector General's report could reach this conclusion. 2. It might be helpful to identify the three parties directly involved with implementing the project. Trustees, Inc. as the awardee or recipient organization has responsibility as defined in the award document and implemented in cooperation with EPA. The office referred to as Lead Free Kids Project office (LFK) is the office that was established by DH&H to work with EPA to achieve the projected objectives. Trustees, Inc. is of course responsible for activities of the LFK project by working in concert with this office. The success or failure of the accomplishments of LFK must be evaluated in light of agreements and understandings reached with EPA before and during project implementation. EPA the third agency involved directly with the project had responsibilities as set forth in the cooperative agreement and in accordance with procedures and understandings that developed as the project was being implemented. EPA as the fund awarding agency has the authority, and exercised that authority, to assume responsibility for certain components of the program. The relevancy and authority underlying this statement is further defined in th$ report.' 'f . • 3. It is germane to this report to observe the following. We responded to two earlier draft; audit reports on this particular audit and project. The first draft was undated but received 3/11/88. A second draft audit report came by cover letter dated 4/19/88, and finally this report was transmitted by letter dated 8/15/88. We understood that each of the earlier versions was the report and all that remained was an Exit Conference;and issuance of the report with our comments incorporated. We again assume this to be the case. I want to state that in our response to the prior two drafts of this audit report we provided detailed answers and other information relative to the audit findings, trustees. Inc. also provided documentation to support Our positions on various matters in an attempt: to clarify questionable areas.~ We are now faced with the formidable task of providing answers and other information to address the same topics, essentially. Although the topics are -63- : •' ' - ' . ' '. - . -• st ..-.: ------- •"*••. **. essentially the same, the focus is different and much of the prior research and information and documentation gathered and provided in prior comments are inappropriate to the current report. We thought that our prior responses had: addressed and substantively resolved issues raised by the audit. In both prior instances we were led to believe that the findings'we replied to would constitute the audit . report that was to be issued. Of course, this was not the case. We've never before experienced this process. It seems to us only fair and ethical that when we are asked by auditors to provide responses to findings that the findings would not be changed other than to correct errors and misrepresentations in the report. SUMMARY OF FINDINGS Page 2 through page 6 of your audit report draft sets forth the Summary of Findings. I have numbered paragraphs of the finding summaries S-l through S-26. I have commented on these paragraphs as is appropriate. My comments are keyed to the paragraphs to facilitate your review of our comments. Our positions are more fully stated in comments to the full findings and recommendations. Paragraphs S-l and S-2. We take no exception to the Inspector General evaluating the effectiveness of project management or in concluding that principal objectives were not met. The failures of the project/ however, should be identified to the responsible party in so far as is possible. The implications in these paragraphs, other summary findings, and the full report of Findings and Recommendations, is that Trustees, Inc is responsible. We disagree. Our disagreement with this conclusion is addressed more fully in our response to summary finding 1 and to the full finding and recommendation Number 1. We have also addressed this in Paragraph 1 of the "General section. We do not agree that consultant fees of $113,220 be-set aside. The method of procurement was approved by waiver of EPA. Although the waiver did not in itself approve the specific costs there was general knowledge of EPA staff people concerning these consultant charges. The LFK Project Manager monitored the consultants' efforts and approved of their work. We make no comments here on the general statement of areas needing improvement since they can only be- effectively understood in the context of the finding. Objectives are not specifically identified in this report. However, prior drafts of findings did identify the objectives. In responding to that draft we stated and provided supporting evidence that Trustees, Inc. fully or partially met all 9 objectives for which we were solely responsible. Several objectives were shared and others were,EPA responsibilities. We generally completed our portion of shared objectives. : ' • -64- ------- "' -** *• fc. It is without question in our opinion that EPA agreed to assume responsibility for the Program Design. The cooperative agreement does not state, and it does not follow, that Trustees, Inc. was solely responsible for the design as is.suggested in the report. Formal . minutes of meetings and various memoranda, notes and events support our position on this. LFK Project Manager's response goes in to this more fully. We have previously submitted other data to support our position. We were never advised by EPA in writing or in any other manner that we were deficient in meeting Program Design'deadlines, schedules, etc. Summary Finding Number 1- The Lead-in-Soil Demonstration Project (Paragraphs) S-3 Through S-7) Program Design Has Not Been Developed The crucial point of this finding is that the key objective o£ developing the Program Design was not met. Two points need "to be made. First, Trustees, Inc. has developed a Program Design that has been accepted by the EPA Regional Administrator. This occurred in early July, 1988, prior to the preparation of the most recent audit report draft. We did this when we were given the authority and latitude to do so by EPA. Secondly, the finding by the Inspector General that Trustees, Inc. is responsible for the failures of Program Design is inaccurate. The audit findings do not support the position of the IG that Trustees, Inc. was responsible for Program Design. The IGs conclusion rests on certain statements in the cooperative agreement and statements made by EPA staff. The statements referenced in the cooperative agreement do not support the conclusion of the IG. Information provided by EPA staff and accepted by the IG is not true. Support of our position on Program Design is more fully developed in the full report on this finding. SUMMARY FINDING: Need To Strengthen Administrative Controls. This finding comprises 6 separate findings. We generally disagree with the IGs conclusion that Trustees' compliance was limited in the areas identified in the finding. We also disagree with the recommendation that $113,220 be set-aside. We provide comments in the findings discussed below that relate to specific areas. a. Weak Procurement Practices (Paragraphs.S-8-S-9) Trustees, Inc. disagrees with this finding. The EPA approved by letter of waiver the services of the consulting firms. Your report acknowledges this. EPA was aware of the procurement process during its development. We disagree with the recommendation that $107,064 be set-aside. We accept the recommendation that EPA staff review procurement during monitoring site visits. We think they have done this. -65- ------- b. Poor Contract Management (Paragraphs S-ll-S-13) While we agree that contracts were not properly drawn and signed, we' do not think this necessarily reduces the assurance -that services were provided within agreed-Jcosts. . Services were identified and monitored by LFK staff arid payments were made only after the Project Manager had ensured that the consultants had provided the services invoiced* , We disagree with the recommendation in paragraph S-12, and think it violates OMB Circular A-102, Attachment O, paragraph 6. We disagree that $6,166 should be set-aside. The Project Manager has provided additional information on mapping costs and the contractor. c. Unsupported Consultant Services (Paragraphs S-14-S-20) The LFK Project Manager provided justification for the necessity to use JCEA firm. He has given additional assurances that the services were rendered. Extentuating circumstances prevailed as evidenced by and approval of the waiver relevant to this purchase. Trustees, Inc. could not provide the recruiting within the short and critical timeframes. EPA knew of these procurement actions. Some of the things suggested Trustees, Inc. could do was impossible under the circumstances that prevailed. d. Lack of Control over Payroll Record Keeping (Paragraphs S-21-S-22) There are no Time and Attendance records per se maintained at LFK office other than the Biweekly Time Sheets submitted to the payroll section of our Accounting Department. The Biweekly Time Sheets were not reported to be deficient. Employees have been paid based on Biweekly Time Sheets. We will review payroll and related records as stated in the full finding. e. Property Management Records NpJ^ Maintained (Paragraphs S-23-S-24) We agree that Property Management records were not maintained in accordance with Federal regulations. The equipment had been identified and inventoried, and was under proper control. We will ensure that all equipment is properly recorded and inventoried. We will safeguard vehicles keys. We see no need at this time for mileage logs for the vehicles. ; -66- ------- f. Noncompliance with Reporting Requirements (Paragraphs S-25-S-26) We agree that some reports were not provided timely as required by the Cooperative Agreement. There were extenuating circumstances in some cases as stated in our comments in the full finding. It i,s already the responsibility of the Compliance Department to see that all reports are submitted timely. RESPONSES TO FINDINGS AND RECOMMENDATIONS Responses to Findings and Recommendations are identified by Title and Numbers keyed to paragraphs of your audit report beginning on page 10 of Enclosure 1. Findings and Recommendations Number 1 -The Lead-in Soil Demonstration (Paragraphs 1-36) Project Has Not Been Developed AUDIT REPORT SYNOPSIS Paragraph 1. It states that a program to reduce lead poisoning has not been developed/ and that the key objective to develop a proper program design has not been attained and this has resulted in other objectives not being achieved or only partially so. It is stated that these failures are a result of Trustees, Inc. misunderstanding its responsibilities, unsettled scientific issues and compliance with Massachusetts State Lead Law. Paragraphs 2-19, & 33. These paragraphs cover background and events and topics relating to the Program Design. It is the Inspector General's conclusion that Trustees, Inc. was responsible for, and failed irt developing and implementing, the Program Design. Paragraph 33 also reiterates this conclusion. Paragraphs 20-30. Protocols are discussed. Also discussed is the Research Coordinator and the process to recruit the position. Paragraph 20 states that Trustees, Inc. did not have anyone qualified to prepare protocols and did not hire such an individual because Trustees believed that they were not responsible :for development of protocols. It also states that the cooperative agreement clearly states that the Trustees, Inc. will develop and distribute for review comprehensive research protocols. Paragraphs 21-30 further discusses the Research . Coordinator position, the process to recruit .the position and the flaws in that process, and how the person hired was not qualified. -67- ------- It is apparently the Inspector General's conclusion that failures of protocol development are attributable to the selection of an -unqualified "person for the Research Coordinator Position. ' Paragraphs 31-33. These paragraphs contain general advise to EPA and/or Trustees r Inc. Paragraphs 34-36. recommendations. These paragraphs set forth the COMMENTS OF TRUSTEES, INC. Paragraph 1 is incorrect. Trustees, Inc. has developed a Program Design. The Program Design was acknowledged and accepted by letter to Trustees, Inc. from the EPA Regional Administrator dated July 14, 1988. We accomplished this when EPA gave us the authority and latitude to do it. We also believe that this achievement lends credence to our position previously stated, and which we still maintain, that the responsibility to develop a program design did not rest with us until around December when at our request EPA gave Trustees, Inc. approval to develop the program design. It should also be noted that the cooperative agreement was not even drawn up until September 18, 1987 and work on the project began in May 1987. Other relevant comments are made in Paragraph 1 of the general section and more fully addressed in the Program Manager's response/ Enclosure 2. Paragraphs 2-19. We emphatically deny that we misunderstood our responsibilities. We also contend that we fully accepted them as set forth in the cooperative agreement, and as developed through project implementation. Additional background and amplification of responsibilities is provided as previously stated. The matter of who was responsible for what would seem to be simple to determine from the cooperative agreement. However, it isn't really that simple or straight forward. To elaborate on this and provide evidence as to why we feel as we do about who was responsible for Program Design and' Protocols we wish to include the following. We believe it is correct and appropriate to say that EPA has the authority to define'responsibilities. This is inherent in the award process which EPA controls, and seems supported by EPAidirectives. If responsibilities are not clearly defined, as is the case in this project — or even if they are — then one must look to procedures and the process that occurred as the program was implemented. We have provided,background information, minutes of meetings/ and memoranda pertinent to what actually occurred. We think that this data supports the : Trustees, Inc. position on this matter. -68- ------- EPA ASSISTANCE ADMINISTRATION MANUAL, 5700, 12/3/84, provides policies and procedures for managing the administrative aspects-of EPA financial assistance programs. The references herein refer to the EPAs manual. Chapter 15 addresses special conditions for cooperative agreements^ It states that these agreements must contain provisions that reflect the substantial Federal involvement required during the project. The provisions should specify such details as: what the Federal involvement will be, when it will be performed, how it will be accomplished, and who will be responsible for performing EPAs portion ;of the work, and that they are generally included as special conditions. Under the Performance Monitoring section, page 44-1, paragraph 1 states there is significant involvement at all stages of the project. It further states that EPA Project Office is the recipient's main point of contact for technical guidance and output related issues, and that the officer has the basic charge to manage and monitor the performance of work under the terms of the assistance agreement. Page 44-5, paragraph 5, identifies the EPA Project Officer as the person to monitor work performed and ensure that the recipient complies with the terms of the assistance agreement. Among other matters, it states that the Project Officer is expected to assure the project is on schedule and to identify and resolve problems as they arise. EPA has never notified Trustees, Inc. in writing or in any other way that we were delinquent in developing the Program Design. No such notification was given to us because the Project Officer knew that the EPA had assumed the responsibility for program design. Also Special Condition 32 states that the EPA Project Manager will conduct frequent reviews to evaluate project activities to ensure compliance with applicable EPA requirements and regulations. I would also refer to our Project Manager's comments. Enclosure 2. The Project Manager clearly highlights areas of EPA's responsibility and differentiates those of Trustees, Inc. He also discussed these areas with the auditors. Finally, there was a so-called Lead Team, referred to in my previous response, representing parties interested in the project and that shared responsibility for its successful implementation. They met often and worked out issues and assigned responsibilities for activities of the.project. There was never any discussion of "Trustees, Inc" failures on project design. While we agree with the statement in paragraph 33 that greater EPA participation does not relieve the Trustees, Inc. of their responsibilities, it must first be determined what those responsibilities are before criticising Trustees, Inc. for failure to meet them. We do not understand, and disagree with, paragraph 11 where it is stated that recipients retain primary responsibility to accomplish agreement objectives, and, that EPA would provide assistance not leadership in the project. Trustees, Inc. does npt know where in the agreement you find that EPA will provide assistance not leadership in the project. We believe that such a blanket statement is not contained in the -69- ------- agreement. At any rate, the statement would have to be interpreted in the context of the agreement. Responsibilities are as defined in the agreement. The word "conjunction" in paragraph 6- seems to support our position that the responsibilities cannot be determined other than by studying the progress of the project. Conjunction, means, of course,.to work conjointly or together. Paragraphs 20-30. We agree that the person hired for the position: was not suitable to develop and write protocols. The operative question, however, is was this his responsibility. We maintain that EPA assumed; the primary responsibility for developing protocols. The agreement does very clearly state, as contained in the report, that Trustees, Inc. will develop and distribute for review comprehensive research protocols. Page 1 of the SOW also states...Trustees, Inc. conjunction with EPA...and that preparation shall include developing study protocols in cooperation with EPA. We think the SOW does not specifically and solely charge Trustees, Inc. with the responsibility for protocols. Since EPA has the inherent authority to control the project within the nature of the agreement, it is without question to us that EPA agreed to develop protocols, and we believe that the implementation process and certain matters that we've documented and provided to you support us in this. Paragraphs 31-33. These paragraphs raise questions about the conclusions reached by the report, even though the findings and recommendations state that Trustees, Inc. was responsible for Program Design and Protocols I refer specifically to par 32 where EPA is advised that they need to clearly identify the role each agency is to play and assure that this is understood. Paragraph 33 seems to be saying that Trustees will be held responsible for accomplishing project goals regardless of agremeents. This seems inappropriate. Recommendations - Paragraphs 34-36. Since Trustees, Inc. developed a Program Design that was accepted by the EPA Regional Administrator we assume the primary recommendation, paragraph 33, to be null and void. However, we fail to understand why the report did not acknowledge this fact. We also agree that roles and responsibilities should be clear beyond question and agreed to by all parties. This, must be followed by action that allows -70- ------- each party to fulfill their respective roles and carry out their responsibilities. Findings and Recommendations Number 2 - Need to Strengthen Administrative (Paragraphs 37-156) Controls This finding identifies and discusses 6 .areas found deficient by the auditors. The areas are: Procurement — Deficient Solicitation^ Contract Administration; Documentation — Consultant Services & Payroll; Equipment Records; and Reporting. Each of these areas are discussed below in the order in which they appear in the audit report. a. Weak procurement practices for consultant services. (Paragraphs 39-50) AUDIT REPORT SYNOPSIS Paragraph 39 states the Trustees did not assure that the LFK program staff adhered to principles of open and free competition when obtaining consultant services, and questions the soundness of the decision to hire the consultants. Other paragraphs furnish what the IG considered support for the finding and conclusions. Recommendations in paragraphs 49 and 50 suggest that the entire contract costs for the consultants be set-aside due to noncompliance with Federal procurement regulations and that Trustees, Inc. furnish justification for what we did. It is also recommended that EPA staff $ review our procurement actions during monitoring visits. COMMENTS OF TRUSTEES , INC. We basically disagree with the findings, conclusions, and recomendations. We would have done things differently had we not attempted to accommodate the expressed needs of EPA to expedite the project. We felt that the exigencies of the situation justified the procedures that were followed and that the best interest of the project was served. As you state in the reportf EPA agreed to the basic actions. The process was fully explained in prior comments of the LFK Project Manager. The adequacy or propriety given to selecting the firms is a matter of opinion. It is our opinion that the firms selected could best provide the services the project needed. We also believe that requirements were sufficiently outlined in the RFP for a proposal to be made. We believe the review and selection was proper and served the best interest of the project. We disagree that contract costs for consultants should be set-aside due to noncorapliance with Federal procurement regulations. As is stated in the audit report, a letter of waiver was approved by the EPA Regional Administrator and included this particular purchase of service. Background and what Trustees, Inc. had done concerning this transaction was detailed in the waiver request which the EPA Administrator approved. We believe no violation was commited and that additional information is -71-- ' ------- unnecessary and without justification. We have no problem accepting recommendation that EPA staff review our procurement actions during monitoring visits. b. Poor Contract Management. . (Paragraphs 51-60) - AUDIT REPORT SYNOPSIS ; The findings in paragraphs 51 through 58 states that Trusteesf Inc. did not develop and administer three consultant contracts appropriately. That this failure reduces the assurance that services were provided within agreed costs. It is recommended in paragraphs 59 and 60 that mapping costs of $6,166 be set aside and that further documentary evidence be provided to support map and service purchases. The recommendation advises EPA to ensure that Trustees, Inc. complies with specific Federal procurement regulations. TRUSTEES, INC. COMMENTS We agree that contracts were not properly drawn and signed. We do not think that this necessarily reduces the assurance that services were provided within agreed costs. Services were identified and monitored by LFK staff and payments were made only after the Project Manager had ensured that the consultants had provided the services invoiced. ^^ Audit report findings have been discussed with LFK Project Officer and we will take actions to see that this kind of situation does not reoccur. This has also been discussed with our Purchasing Manager and other staff to ensure proper procedures are followed, and that payments are made only for services rendered in accordance with our procedures. We disagree with the set-aside for mapping costs. The LFK Project Manager has provided additional information on mapping costs and the contractor. We accept the recommendations in paragraph 60 except for item 5 of that paragraph. We believe this to be unnecessary and that it would be an impediment to project administration and implementation. It also seems to violate paragraph 6, Attachment 0, of OMB Circular A-102. c. Unsupported Consultant Services. (Paragraphs 61-93) -72- ------- AUDIT REPORT SYNOPSIS The findings are essentially as follows: (1) tfhat Trustees, Inc. has not adequately monitored contracts. There was insufficient justification for services to be provided by consultant JCEA, and, insufficient assurance that the services were provided and goals and objectives met. Paragraph 87 states that this resulted in costs being incurred without the program achieving its objective. (2) The report questions charges in the areas of Recruitment,; Training, and Community Relations. (3) The auditors believe that Trustees, Inc. or existing LFK staff could have performed many of the services JCEA was to provide, and in fact, in some areas information was available at Trustees, Inc. or LFK staff and should have been used. The recommendations are set forth in paragraphs 88 through 93. These recommendations asks that costs amounting to $37,625 be set-aside pending further documentation from Trustees, Inc. TRUSTEES, INC. COMMENTS The nature of this finding is essentially the same as findings on Poor Contract Management and Weak Procurement Practices for Consultant Services. The LFK Project Manager provided justification for the necessity to use JCEA firm and has given additional assurance that the services required of JCEA were rendered, and that goals and objectives were met. I would add the following comments concerning Recruitment, Training, Community Relations. Trustees, Inc., as opposed to project staff, is essentially an administrative organization designed and staffed to ensure compliance with grants and contracts, and to provide certain support services in areas of program development, accounting, personnel, purchasing and compliance. Our staffing is not such that we can actually perform technical training, or specialized recruiting in abbreviated timeframes. We have developed pay scales and related benefit packages appropriate to most activities involving Trustees, Inc. There were unusual and extenuating circumstances connected to this demonstration project. We relaxed or allowed our procedures to be. circumvented for .several reasons. Meeting time requirements to implement the project were critical for reasons we've already stated. The nature :of procurements requested and approved for waiver was also set forth in the letter approved by EPA. Also, EPA worked closely with LFK Project Manager and was fully aware of the services being provided by the consultants. EPA and Project Manager met often and with others on a regular basis. These kinds of activities were discussed. We felt that we were acceding to and cooperating with EPA. ------- «fc We believe the recommendations in paragraphs 88 through 92 be withdrawn. AH parties were .aware of these charges and the circumstances that prevailed. An EPA waiver was given for these transactions. Time constraints effectively ruled-out Trustees, Inc. performing some of the suggested activities, and the particular matter or nature of some of the contracted services was beyond our.staffing and/or expertise. d. Lack Of Control Over Payroll Record Keeping. (Paragraphs 94-126) AUDIT REPORT SYNOPSIS Paragraph 94 in summary states that Trustees, Inc. (1) Did not provide adequate control over LFK payroll systems, (2) Time and attendance records of LFK program staff could not be reconciled, (3) Internal control system did not assure accuracy of source documents received from LFK, and (4) LFK Program Office did not follow certain requirements of our PERSONNEL POLICY MANUAL. Paragraphs 95 through 124 contain information supporting the conclusions of Paragraph 94. These paragraphs outline discrepancies, as the auditor sees them, between LFK records and Trustees, Inc. and relates information told to them by staff of LFK or Trustees, Inc., and cites requirements of Trustees, Inc. PERSONNEL POLICY MANUAL. Recommendations are made in Paragraphs 125 and 126. Paragraph 125 asks that we be required to document that LFK and Trustees, Inc. payroll records have been reconciled. That this include reviewing and adjusting, as necessary, sick and vacation records, and asssuring that negative compensatory time is not paid. Paragraph 126 suggests an internal control system be developed that will assure accuracy of payroll costs, and that this be reviewed by EPA. And finally, that Trustees, Inc. train all program staff in Trustees, Inc. personnel policies. TRUSTEES, INC. COMMENTS I will respond first to the findings of paragraph 94: Re Item (1). This is a conclusion w'ith which we disagree. Trustees Inc. internal control systems, including payroll, are reviewed yearly by an international public accounting firm. Systems reviews also are.made by various firms and/or agencies. Payroll internal control procedures:have never been found to be- inadequate. Re Item (2). There are no Time and Attendance records per se maintained at LFK office. Records reviewed by the auditors were informal and unofficial records maintained by program people so that the whereabouts of personnel would be known. These records'were informal and simply assisted in personnel controls. We thoroughly discussed this with the auditors and likewise responded in prior written comments. The kinds of records the auditors reviewed are not required by Trustees, Inc. Furthermore, we know of no directive or any generally accepted practice that requires them. -74- »* ------- -*•»" It Re Item .(3). The only supporting documents we require from office are BIWEEKLY TIME SHEETS. Employee.payments are based on the time sheets. The time sheet is attested to by.signatures of both the employee and-person responsible for his/her time reporting. The •'•. auditors reported no discrepancies between these records, - Re item (4). There may: have been, some failure to comply with some personnel policies. This is discussed below. , Paragraphs 95-101. The inconsistencies and inaccuracies cited by the auditors between LFK and Trustees> Inc. payroll records, {time and attendance records, sign-in sheets, sick and vacation records) ; concludes by observing that official payroll records maintained by •• Trustees, Inc. must be verifiable to source documents, and because of problems with source documents and record keeping at the LFK office Trustees payroll records are inaccurate. The only supporting documents required or received by Trustees, Inc. is the BIWEEKLY TIME SHEET. We have already stated that as far as we know the auditors found no discrepancies with these time reports as related to the individual payroll records. Paragraph 101 states that official payroll records must be traceable to source documents. The sentence that states "This is possible by maintaining the payroll records by the Project Management" does not make sense to us. I would say, however, that we believe, and auditors have not reported otherwise, that the BIWEEKLY TIME SHEETS are "in 'agreement with official payroll records. Paragraphs 102 through 123 focus on the violations of Probationary period of employees and vacation leave accrual and the allowance atid payment of negative compensatory time. The paragraphs also provides information on our personnel policies and other information we provided to the auditors. Leave records should be maintained by the Program Office. Allowances for sick and vacation time must be in accordance with Trustees, Inc. policies. Records maintained by the Program Office must be in agreement with our> policies and time taken and paid per the payroll register of our Accounting Department. Inconsistencies will be, and have been, reviewed:and adjustments made where there were violations. The report acknowledges that adjustments were made. We will continue to pursue this. As we previously commented, the finding relative to Probationary period seems to violate our personnel policies. However, page 19, paragraph 11.c, does allow probationary employees to use accrued sick leave at the discretion of the Program Director. We will ensure that the Program Manager is aware of Trustees, Inc. probationary period - requirements. '. . . • the*first recommendation. Paragraph 125. The Biweekly Time Sheets are in agreement with Trustees, Inc. payroll records. These are the LFK; documents that support Trustees Inc. related payroll records. Trustees,. Inc. payroll register for LFK "staff will be reviewed. Sick and vacation leave earned will be computed based on - - "': •' • -75- '. •:•• -' '• ' .'.Ml*,*,*, . ------- Trustees,'Inc. personnel policies. Sick and vacation leave taken a paid per Trustees, Inc. payroll records will be ascertained and balance available determined and adjusted for employees as is necessary. (This has been done, at least partially, as is acknowledged in the audit- report.) Negative compensatory time will not be charged to the project. - Re' recommendation, Paragraph 126. Source documentation for payroll costs is accurate!. The Biweekly Time Sheet is. the source document for payroll charges. This document does support payments made to project staff personnel. The time sheet is attested to by the signature of the: employee and the Project Manager, or authorized representative accountable for the time reported. The Project Manager has been advised that sick and vacation records must be maintained accurately in accordance with our personnel policies. Trustees, Inc. provides an orientation for all Project Managers or Principal Investigators and others. The orientation is presented by Trustees, Inc. Managers. Our policies and procedures are extensively covered. Personnel are provided orientation booklets that thoroughly cover our operations. Each Program Office is provided a copy of Trustees, Inc. PERSONNEL POLICY MANUAL, and our PERSONNEL HANDBOOK is available for every employee e. Property Management Records Not Maintained. (Paragraphs 127-135) AUDIT REPORT SYNOPSIS The report finds that Trustees, Inc. did not maintain property management records for equipment purchased with project funds in accordance with the Code of Federal Regulations (CFR). That equipment listings were inadequate, and that project vehicles were not under proper security. The recommendation is that we provide evidence to EPA staff that equipment is properly recorded for inventory, and that we use mileage logs and safeguard vehicle keys. TRUSTEES, INC. COMMENTS We concur that property equipment records were not maintained in accordance with:the CFR. The equipment had, however, been inventoried and identified and was under proper control, albeit items ordered had been included on the inventory sheets that had .not been received at that time. Trustees, Inc. has now properly inventoried and tagged all project equipment. We are in the' process of searching for a software package that will enable; us to computerize our property management, and that allows for the data required by Fedreal regulations. If we cannot purchase such a package, we will.develop the software.. LFK equipment will be included in this process, of ^course. Vehicle keys will be safeguarded. We see no need for mileage logs at this time. If they are required we will maintain them. . -76- ------- f. Noncompliance With keporting Requirements. (Paragraphs 136-156( AUDIT REPORT SYNOPSIS The findings identify< four reports which Trustees, Inc. failed to submit. It also concludes that the Compliance Department has a system to monitor budgets but was not doing so for this project. It is further stated that Compliance had no budget for the project and that the Compliance Manager minimized this in that the project had just started and was very unlikely to be exceeded. It is recommended that we provide evidence of how we will meet reporting deadlines, and that the Compliance Department be given responsibility for ensuring timely submission of all reports. TRUSTEES, INC COMMENTS Re the quarterly financial report of expenditures, paragraphs 138-144. We concur that this was required per the agreement we signed. However, our reason for not submitting it was not because we failed to get the information from the Program staff as stated in the audit report. Rather, as we previously answered, we understood that EPA did not require the report even thought it was stipulated in the Special Condition section of the agreement. EPA did not ask us for it and they did not provide object classes necessary for us to report the expenditures. The technical report discussed in paragraphs 145 and 146 is our responsibility. We agree that it was our responsibility to ensure the submission of the technical report discussed in paragraphs 145 and 146. We do not understand what is meant by the word "handle" in the report. The only comment I would make regarding the Quarterly Federal Cash Transaction Report (SF-272) is that we were aware that the report was required. We were: remiss in not submitting it because we had neither received nor asked for fund reimbursement from the Federal Government for the costs we incurred in this project at the time of audit. Blood sampling protocols were inappropriately submitted for the Quality Assurance Plan discussed-in paragraphs 148 and 149 because"the requirements of the report were misunderstood. At the time of the prior draft of audit findings further work Was required to submit this report and staff people had been terminated. This report will be appropriately submitted in the future. : • -77- •"•..- .. ' . t ------- ------- «.* It is true that the Compliance Department had not incorporated- the project budget in Trustees, Inc. financial system. The Compliance Manager, however, was fully aware of budget limitations and constraints. Budget matters were discussed at staff meetings and other meetings. We also agree that we are responsible to ensure that program people understand their responsibilities. This was emphasized to program people. This is developed during the negotiation process and further stressed during orientation; We think the fact that no unauthorized expenditures were disclosed supports that the Compliance Manager and others were aware of budget constraints. (Paragraph 150-152) Trustees, Inc. agrees with the goal of the recommendation in paragraph 156. We also believe that we are in compliance with the recommendation. Trustees, Inc. met with EPA personnel in the initial stage of the project. At that meeting, we presented the orientation mentioned earlier in this report that we give to Principal Investigators and others. We provided information on our procedures and operations and gave them materials pertinent to Trustees, Inc. We discussed the project, and many questions were answered by both parties. Our Compliance Department has full responsibility for ensuring that all reports are submitted timely. Compliance, no doubt, failed to pursue some areas in which they would generally be more aggressive because of the close relationship and cooperation of EPA and LFK program people. Because of this close working relationship we assumed, apparently incorrectly, that EPA was receiving all reports they required. I would again reiterate that Trustees, Inc. was not advised by EPA of deficiencies. My thanks again for this opportunity to respond. If there are any questions on our response please call George Parkin at 424-4325. Sincerely, TRUSTEES OF HEALTH & HOSPITALS OF THE CITY OF BOSTON, INC. John L. Christian Vice President/General Manager JLC:jw ENCL. -78- ------- ------- APPEITOIX 2 DISTRIBUTION Office of Inspector General Headquarters Office (A-109) Director, Audit Operations Staff A-udit Control File Region Regional Administrator, Region I Director, Waste Management Division Financial Assistance Section Audit Follow-up Coordinator Headquarters Office Chief, Program Assistance Unit Director, Grants Administration Division -79- -60-Stf ------- U»S. Envi rT>r-A.,t.-, j Mbre r•• ~- -- - - - ; tOl M Street, S.W. DO SOMO ------- |