OFFICE OF INSPECTOR GENERAL
 '  -
Evaluation Report
       States Making Progress on
       Source Water Assessments,
       But Effectiveness Still to Be
       Determined
       Report No. 2004-P-00019
       May 27, 2004

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I
                       Report Contributors:
                         Ira Brass
                         Holly Sage
                       Abbreviations
                       EPA
                       OGWDW
                       OIG
                       SDWA
                       SWAP
U.S. Environmental Protection Agency
Office of Ground Water and Drinking Water
Office of Inspector General
Safe Drinking Water Act
Source Water Assessment Program

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                       UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
                                   WASHINGTON, D.C. 20460
                                                                          OFFICE OF
                                                                      INSPECTOR GENERAL
                                       May 27, 2004
MEMORANDUM
SUBJECT:      States Making Progress on Source Water Assessments, But Effectiveness
                Still to Be Determined
                Report No. 2004-P-00019
FROM:
TO:
Dan Engelberg /s/
Director of Program Evaluation, Water Issues

Benjamin Grumbles
Acting Assistant Administrator for Water
This is our final report on the preliminary research on source water assessments conducted by the
Office of Inspector General (OIG) of the U.S. Environmental Protection Agency (EPA). This
report contains findings that describe the problems the OIG has identified and corrective actions
the OIG recommends. This report represents the opinion of the OIG, and the findings contained
in this report do not necessarily represent the final EPA position. Final determinations on
matters in this report will be made by EPA managers in accordance with established audit
resolution procedures.

On March 31, 2004, the OIG issued a draft report to EPA for review and comment A response
was submitted on May 5,2004, and an exit conference was held on May 11,2004.  EPA agrees
with the OIG recommendation to clarify to States how they can provide source water information
to the public while acknowledging homeland security concerns. EPA notes that the Office of
Water is currently working to develop guidance, which it hopes to issue shortly. EPA also states
that it is still in the process of working with State representatives to establish measures by which
to evaluate the success of the Source Water Assessment Program over time. EPA has provided
additional details pertaining to the limitations and priorities EPA must consider when making
decisions regarding how States will report and measure progress. The OIG has incorporated
these comments, as well as the technical corrections and supplemental information provided by
EPA, into the final report.

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Action Required

In accordance with EPA Manual 2750, you are required to provide a written response to this
report within 90 calendar days of the date of this report. You should include a corrective action
plan for agreed upon actions, including milestone dates. We have no objections to the further
release of this report to the public. For your convenience, this report will be available at
http://www.epa.gov/oig. In addition to providing a written response, please e-mail an electronic
version to Brass.Ira@epa.gov.

If you or your staff have any questions, please contact me at (202) 566-0830 or Ira Brass at
(212) 637-3057.

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                     Executive  Summary
Purpose
             The Source Water Assessment Program (SWAP) was established under the Safe
             Drinking Water Act Amendments of 1996 since it is often easier and more cost
             effective to prevent contaminants from getting into a drinking water system than
             to try to remove them through treatment after the fact.  SWAP was intended to
             encourage States to form voluntary, mutually beneficial partnerships to develop
             source water protection strategies. For our preliminary research we  addressed the
             following questions:

             •   What is the status of source water assessment submissions?
             •   Are source water assessments fulfilling the needs of the program?
             •   How is success of the program measured?
Results in Brief
             States were at various levels of source water assessment completion even though
             the May 2003 deadline had passed. Only 40 percent of the States had fully
             completed their community water system assessments and made them publicly
             available by September 2003. Still, this was significant progress over prior year
             statistics, and the States we visited were working hard toward completing the task.
             States provided a variety of reasons for the untimeliness of the assessment
             completions, including: (1) limited human resources; (2) competing interests;
             (3) data issues; (4) public participation; (5) establishing partnerships; and
             (6) desire for a quality product.

             SWAP appears to have been beneficial. While States approached it differently,
             there is consensus that the information obtained through the assessment process
             and the quality of the assessments themselves can lead to protection efforts and be
             incorporated into other water quality management programs. We found that most
             States used a wide variety of available information sources to develop the
             assessments. Where data gaps existed, the States we visited were resourceful in
             obtaining and using the information. However, some stakeholders raised concerns
             about the usefulness of some assessments. We plan to look further in our field
             work phase at the effectiveness of the source water assessments as tools to
             motivate communities and assist assessment users to develop and implement
             drinking water protection strategies.

             Concerns were raised about EPA's expected SWAP reporting and measurements
             both with regard to information aggregation and the individual measurements
             themselves.  We found that the EPA measures evaluate the process rather than the

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             result, and those interviewed believed that the current measures are not a good
             way of capturing the true value of the SWAP program. This is due to the wide
             variety of approaches, criteria, and level of detail used by States to assess
             susceptibility, difficulty in quantifying concepts such as susceptibility and
             protection, lack of baseline data from which to evaluate trends, and challenges and
             limitations (technical, financial, time) in trying to conform the data collected to fit
             the EPA format.

             We noted several additional issues during our preliminary research that were not
             specifically encompassed by the preliminary research questions but we
             nonetheless briefly discuss  in this report. These include the competing interests of
             security versus assessment information availability; SWAP regulations not
             covering private well water; resources not allocated to update assessments; and
             perceived limits on local input into the process.
Recommendations
             We recommended that in the EPA/State workgroup discussions to finalize .the
             SWAP measures and reporting requirements, EPA revisit the State agency
             concerns raised in this report, solicit and evaluate alternatives, and resolve the
             concerns to the satisfaction of the group. We also recommended that EPA
             continue its effort to develop and issue guidance for States on what information is
             appropriate for release to the public. EPA generally agreed with our
             recommendations and indicated it will take appropriate corrective actions.

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                    Table of Contents
Executive Summary	 i



 Chapters



     1    Introduction	   1

             Purpose	   1
             Background	   1     <-
             Scope and Methodology	   2


     2    Source Water Assessment Progress Varies	   5

             Assessment Submissions Making Progress, But Not Complete	   5
             Assessments Found to Be Beneficial	   7
             Measuring Program Success Still Work in Progress 	   9
             Other Issues	   12
             Recommendations 	  15
             Agency Comment and OIG Evaluation	  16



 Appendices


     A    Agency Response	   17

     B    Distribution	   23

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                                Chapter 1
                                Introduction
Purpose
             Our overall preliminary research question was to determine what progress is being
             made by the Source Water Assessment Program (SWAP) in protecting public
             drinking water quality.  More specifically, we addressed the following questions:

             •   What is the status of source water assessment submissions?
             •   Are source water assessments fulfilling the needs of the program?
             •   How is success of the program measured?
Background
             The Safe Drinking Water Act (SDWA) Amendments of 1996 recognize the value
             of protecting the nation's drinking water at its source as a complement to
             treatment.  SWAP was established under the SDWA Amendments in recognition
             that it is often easier and more cost effective to prevent contaminants from getting
             into a drinking water system than to try to remove them through treatment after
             the fact. SWAP is one of several provisions of the SDWA Amendments
             (including water system operator certification, capacity development, funding for
             infrastructure improvement, and public education) aimed at protecting source
             water. SWAP was intended to encourage States to form voluntary, mutually
             beneficial partnerships to develop source water protection strategies.

             SDWA was amended in June 2002 to include provisions for water system  .
             infrastructure security and counter-terrorism. In addition to source water
             assessments, SDWA now requires community water systems serving populations
             greater than 3,300 to conduct a vulnerability assessment and prepare or revise an
             emergency response plan to mitigate vulnerabilities identified.

             SWAP is administered by the Environmental Protection Agency's (EPA's)
             Drinking Water Protection Division of the Office of Ground Water and Drinking
             Water (OGWDW), along with EPA's 10 regional drinking water programs. Each
             State was required to develop and implement a SWAP, which will analyze
             existing and potential threats to public drinking water quality throughout the State.
             EPA is responsible for the review and approval of the State SWAP plan
             documents. EPA does not review the individual assessments for required content
             or quality.  SWAPs may vary from State to  State, according to each State's
             priorities. However, each assessment must  include the following four
             components:

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             •   Delineation of tiie source water area.
             •   Contaminant source inventory.
             •   Susceptibility determination of the public water supply to contamination from
                 the inventoried sources.
             •   Release of the results of the assessments to the public.

             According to OGWDW, source water assessments are intended to provide public
             water systems and the communities they serve with a range of information on
             risks to source water areas that can be used to prioritize actions needed to protect
             their sources of drinking water.  OGWDW noted three issues to consider when
             determining whether the source water assessments are meeting program needs:

             (1) Robustness of information sources a State could have used to develop the
                 assessments given the statutory mandate to use all "available" sources;
             (2) Whether the information in the source water assessments have sufficiently
                 comprehensive information to help communities make decisions; and
             (3) Whether completed source water assessments are  actually helping to motivate
                 communities to develop and implement protection measures.

             As States complete source water assessments, the results of the assessments must
             be made available to the public, either directly or through a delegated entity. The
             expectation is that, once completed, assessments can be used to develop and
             implement drinking water protection activities, although  such use is not actually
             required by the SDWA.
Scope and Methodology
             We conducted preliminary research work from September 2003 through February
             2004 in accordance with Government Auditing Standards, issued by the
             Comptroller General of the United States.  We looked at SWAP from its inception
             in 1996. We conducted an extensive review of literature, policies, and guidance
             documents.  Further, to gain a broad perspective of the program, we interviewed
             staff at EPA's OGWDW and Regions 2, 3, and 10. We also interviewed officials
             in State environmental and/or health offices in New Jersey, New York,
             Pennsylvania, Idaho, and Washington; officials of local governmental and
             nongovernmental organizations in New York, Pennsylvania, and Idaho; and
             representatives of two environmental organizations.  We reviewed and analyzed
             SWAP plans for the five States visited and reviewed source water assessments
             from nine States within the regions visited.

             These locations were selected based on several factors, including: (1) differing
             SWAP approaches; (2) geographic diversity and similarity; (3) differing State
             organizational responsibilities; (4) interaction between contiguous Regions and
             States; and (5) variation in assessment completion progress. To aid in our

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decision making, we sought the advice of OGWDW officials because of their
greater familiarity and broader view of the overall program.

We originally had four objective questions, but are only addressing three in this
report (see "Purpose"). The fourth question, "What is the status of water
protection activity implementation and what barriers need to be overcome?" will
be addressed during our continuing field work and discussed in a separate report.

While the OIG has not performed any previous work on the subject, the General
Accounting Office issued the report, Safe Drinking Water Act: Progress and
Future Challenges in Implementing the  1996 Amendments (January 1999), in
which it noted challenges in completing individual source water assessments.

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                                               Chapter 2
                        Source Water Assessment Progress Varies
                            States were at various levels of source water assessment completion even though
                            the May 2003 deadline had passed. Only 40 percent of the States had fully
                            completed their community water system assessments and made them publicly
                            available by September 2003 (EPA indicated this represented 69 percent of
                            community water systems).  Still, this was significant progress over the statistics
                            for the prior year, and States we visited were working hard toward completing the
                            task. States provided a variety of reasons for the untimeliness of the assessment
                            completions, including:
                               limited human resources
                               competing interests
                               data issues
                               public participation
                               establishing partnerships
                               desire for a quality product
                            Though assessment efforts continue, SWAP appears to have been beneficial at all
                            levels. -While States approached it differently, mere is consensus that information
                            obtained through the process and the quality of the. assessments themselves can
                            lead to protection efforts and be incorporated into other programs for the
                            betterment of public health and the environment.  However, concerns were raised
                            that EPA measures evaluate the process rather than the actual result. This is due
                            to the wide variety of approaches, criteria, and level of detail used by States;
                            difficulty in quantifying concepts; lack of baseline data from which to evaluate
                            trends; and challenges in having the data fit the EPA format.

                Assessment Submissions Making Progress, But Not Complete

                            States were at various levels of source water assessment completion even though
                            the deadline of May 2003 had passed. OGWDW data for community water
                            systems showed the following as of September 30, 2003:
                                     100
                                   50 to 89
                                    1to9

                          20
                          12
f
In addition Washington, DC, was at 100 percent
and Puerto Rico was at 17 percent.

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The mere completion of assessments does not assure that program needs are met.
We plan to evaluate the utility of source water assessments in State and local
protection efforts during the field work phase of our assignment.

In no region were all States fully complete, although in Region 7 all States were at
least 98 percent complete. While not all assessments have been completed by the
goal  set by EPA, there has been significant progress since the last reported
statistics for September 30, 2002. At that time, the percentage completion by
EPA region for community water systems was between 1 and 41 percent.

These statistics did not always reflect the actual picture within a State. Both New
Jersey and Washington reported zero assessments complete when this was really
not the case; both had completed nearly all their assessments and planned to issue
them all at the same time.  However, since SDWA Section 1453 (a)(7) defines the
last step of an assessment as making results "available to the public," their
statistics gave the impression of a lack of progress.

State officials provided a variety of reasons for the failure to meet the May 2003
deadline. These included:

•  Limited human resources to perform the assessments and competing
   interests that pulled staff away from the assessment progress.  New York,
   despite experiencing a 40 percent reduction in its SWAP staff due to
   retirements and personnel moves, completed 96 percent of its assessments as
   of September 30, 2003. Replacement hires could not be made because of a
   hiring freeze. In Alaska, which reported 71 percent completion, the SWAP
   did not become fully staffed until June 2001, when two hydrologists and a
   program coordinator were hired.  Both New Jersey (no assessments officially
   completed) and Maryland (85 percent completed) had to shift assessment staff
   to respond to State drought conditions.

•  The enormous task of data gathering, database management, and dealing
   with data gaps. Pennsylvania reported 90 percent of its assessments
   completed as of September 30, 2003. According to State officials, given that
   existing State databases were not designed for this project and data gaps
   occurred because they had no monitoring data of raw water quality,
   assessment progress was delayed.

•  Extensive public participation. Pennsylvania officials said their public
   involvement process lengthened the assessment preparation timeframes.
   Several public meetings were held for the planning and development of each
   assessment, which made timely completion difficult.

•  Forming partnerships with outside agencies.  Washington, which reported
   no assessments complete,  partnered with a variety of local agencies to collect

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                data rather than use a single consultant or collect the data, and collecting all
                this data Statewide caused delays.

             The desire for a quality product also extended the time frame required to complete
             the assessments.

             There were, however, two States in the regions we visited that had completed all
             their assessments - Virginia and Idaho.  Virginia had a good sanitary survey
             program in place and experience with water utilities, which facilitated the
             assessment process. In addition, Virginia used a faster, more generic groundwater
             delineation approach instead of more detailed modeling.  Given the limited scope
             of our preliminary research work, we did not interview Virginia officials;
             therefore, the ultimate success could not be determined.

             While Virginia simplified its delineation approach in the interest of time, Idaho
             wished to balance a degree of technical sophistication with the desire to produce
             the assessments in a timely manner and with enough information to move on to
             protection.  Idaho was able to complete its assessments on time by using a
             combination of delineation methods; Idaho prioritized community and
             non-transient noncommunity systems to receive a more technically accurate
             delineation because this method is more scientifically defensible and promotes
             cost-effective source water protection initiatives.

Assessments Found to Be Beneficial

             It appears that SWAP has been a beneficial process. While States approached the
             program differently, there is consensus that the information obtained through
             SWAP and the quality of the assessments themselves have the potential to lead to
             protection efforts, and be incorporated into other water quality management
             programs for the betterment of public health and the environment Officials
             interviewed at all levels said that, overall, the SWAP process was a worthwhile
             endeavor.

             We found that most States used a wide variety of available information sources to
             develop the assessments. Where data gaps existed, States were resourceful in
             obtaining the information, took advantage of Geographic Information Systems
             technology and hydrologic models, and generated databases to manage and
             evaluate the information gathered.  For example:

             •  In the Long Island section of New York, the assessments were performed by a
                consultant focused on improving upon existing hydrologic data. The SWAP
                process led to the improvement of groundwater models, increased the level of
                detail of the hydrologic data, increased confidence in the recharge area, and
                put water quality data in anew format so that counties and water suppliers
                could identify the potential for protection benefit.

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•  New Jersey had historical public well data and used that information to
   prioritize time and level of detail on their assessments based on a well's
   vulnerability to contamination (i.e., depth, confined, unconfined).

In cases where the information was unavailable, States adjusted their delineations
or assumed a conservative position with regard to the uncertainties.  As opposed
to what was done in Long Island, in upstate New York, no public well data was
available and, without well depths, an accurate delineation was not possible.
Obtaining well depths for each public water source would have been expensive   .
and impractical. New York therefore had to use a fixed radius delineation method
for its upstate sources.

We also found that there was inherent value in the source water assessment
process demonstrated by the assessments' use in drinking water protection efforts
in several States:

•  In Idaho, the State environmental agency and non-governmental agencies have
   been working with communities to prioritize risks to drinking water quality
   and develop source water protection plans based on the assessments
   completed.

•  In Washington, the assessments were being used to develop county source
   water protection/land use ordinances.

•  Alaska has developed an interactive CD-based program that can assist users in
   developing a source water protection plan based on information in their source
   water assessment.

State agencies also believed that the assessments would be useful in drinking
water quality protection efforts, and have the potential to be incorporated into
existing water protection programs:

•  In Pennsylvania, identifying potential sources of contamination upstream of
   drinking water intakes created an awareness throughout the State of potential
   impacts to water quality among those other than the water supplier
   community. This was found to be true within the Schuylkill Watershed, the
   source of Philadelphia's drinking water supply. Philadelphia Water, the utility
   that supplies drinking water to the City of Philadelphia, conducted its own
   assessment, with extensive involvement from stakeholders within the
   watershed. A Philadelphia Water representative stated that the Schuylkill
   Watershed would not be moving toward protection of the Philadelphia
   drinking water supply were it not for the SWAP.

•  Idaho's  Integrated Watershed Management program was developed to help
   communities transition from source water assessment to protection while

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                 acknowledging there is little funding available specifically designated for such
                 projects. Therefore, this program focuses on coordinating efforts to protect
                 drinking water both internally and externally by identifying funding sources
                 for projects that address multiple benefits to water quality.

             While officials at the! Federal and State levels agreed that, overall, the assessments
             meet or have the potential to meet program needs, responses from some local
             level and other stakeholders  indicated that the effectiveness of the assessments as
             a tool for source water protection may be limited in certain cases. Concerns raised
             during  interviews included whether the assessments:

             (1) contain enough information to raise public awareness and motivate action;
             (2) are sufficiently detailed to back up decisions that may face political
                 resistance; and  :
             (3) adequately  communicate relative risk to the public.

             Due to  the limited scope of the preliminary research phase, we did not perform a
             comprehensive survey of stakeholders to evaluate the assessments' effectiveness
             in getting communities to develop and implement protection measures from the
             perspective of their users. We plan to look further during the field work phase of
             our assignment at the'effectiveness of the assessments as tools to motivate
             communities and assist assessment users to develop and implement drinking
             water protection strategies.

Measuring Program Success Still Work  in Progress

             Though an EPA/State committee has been working for the past three years to
             develop program measures to aggregate State and national data and evaluate the
             impact of the SWAP over time, we found that the Regions and States still had
             concerns regarding EPA's expected SWAP reporting and measurements, both
             with regard to how the information is  to be aggregated and the individual
             measurements themselves. We found that the EPA measures seemed to evaluate
             the process rather than the result, and  those interviewed believed that the current
             measures are not a good way of capturing the true value of the SWAP program.
             This is  due to the wide variety of approaches, criteria, and level of detail used by
             States to assess susceptibility; difficulty in quantifying such concepts as
             susceptibility and protection; lack of baseline data from which to evaluate trends;
             and challenges and limitations (technical, financial, time) in trying to conform the
             data collected to fit the EPA format.

             OGWDW issued draft guidance on source water assessment program measures in
             April 2003. In this document, four key questions were identified by EPA and
             stakeholders to guide the evaluation process:

             (1) Are the State and tribal source water assessments and Underground Injection
                 Control inventories being completed?

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(2) What threats to sources of drinking water are being found in assessment
    results?
(3) How are current and future drinking water supplies being protected?
(4) Are source water contamination prevention actions making a difference to
    public health protection?

To answer these questions, OGWDW, in August 2003, issued a guidance
document (developed with the assistance of the Association of State Drinking
Water Administrators) that identified data to be reported to evaluate and assess
these questions.  The document was to be used as a pilot for a comprehensive
program report at the State and national levels. The information was due to
OGWDW by October 31,2003.

Most of the officials we interviewed said they believed the reporting format would
not be able to accurately measure the true outcomes of tiie SWAP (i.e., reduced
risks to water quality resulting in reduced risks to public health), though few could
offer any substantive solutions. The main reasons they gave were:

•  Assessments were prepared using different levels of detail and criteria:
   Because each State is collecting data at  different levels of detail, aggregate
   information compiled by EPA may be expressed only at the most basic level
   submitted, which may not be detailed enough for a full and valuable analysis.
   Also, important detail may be lost when data are aggregated at the national
   level.  Further,  each State determined a  water source's susceptibility to
   contamination differently and using diverse criteria.

•  Difficulty in defining/quantifying protection strategies:  The EPA
   reporting guidance document, State and Federal Source Water Assessment
   and Protection Program Measures - Initial Reporting Guidance (2003), states
   1hat, "for a strategy to be counted, it must address all of the sources of
   contamination in the source water area" However, States expressed that
   protection reporting as "strategy implemented" is not valuable and not getting
   to the essence of whether there was an impact. According to EPA's guidance,
   States must define both "initial and substantial implementation of a source
   water protection strategy" for themselves. EPA intends to use the measure,
   substantial implementation of source water prevention strategies, as a proxy
   for minimizing risk to public health. However, officials in several States
   found this unclear and subjective. Further, reporting a source has a "strategy
   implemented" does not account for other programs outside of SWAP, such as
   wellhead protection, setback requirements, etc. Given these uncertainties in
   definition, there is no measurable baseline of protection.
                                      »
•  Difficulty in trend analysis:  Both measures and standards can change from
   year to year. There are generally limited baseline data on raw water quality,
   and not enough available information on pathogens. Measuring the change in
   susceptibility rating over time (i.e., from "highly susceptible" to "low

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   susceptibility") is an inadequate measure of success at the national level
   because every State's determinations are different and criteria are subject to
   interpretation. Further, because of location and geologic conditions, many
   systems will always be considered highly susceptible regardless of protection
   measures in place. However, at the State level, the susceptibility
   determination can allow for identifying relative urgency.

*  Burdensome to translate data collected into EPA-required format: There
   is a discrepancy between how information was collected for the assessments
   and how EPA would like the information reported. The statute did not
   provide at the outset how to measure various outputs or outcomes, or how to
   monitor local source water protection efforts.  In hindsight, if uniform or
   comparable measures had been established at the outset, regions and States
   could have better; planned the information gathering process. Now, States
   have to re-categorize and re-analyze their databases to conform to the EPA's
   format, a time and resource-consuming process. In addition, there is no
   financial provision or incentive to reporting for States.

In addition, there are a number of benefits from SWAP that are not measured,
such as improved technical capabilities  (Geographical Information Systems and
modeling work) of State and local governments, improved relationships among
partnering agencies, and program integration within the lead agency and across
State and Federal agency programs.

The OIG acknowledges, as EPA notes in its response to the DIG draft report, that
lack  of current ambient water quality data as well as the cost and time involved in
collecting new data and monitoring over the long run limit the ability to measure
the effects of source water protection efforts directly in terms of water quality
improvement.  Though EPA uses a strategic target that measures "minimized risk
achieved by  substantial implementation of source water protection actions,"
during our preliminary research we found that States had difficulty defining and
applying this term, which resulted in the frustration noted both with reporting and
in the measure's utility in a national assessment.   EPA states that the State/EPA
workgroup is still working on a definition of "substantial implementation of a
source water protection strategy."

EPA states that the measures currently under consideration [(1) most prevalent
and threatening sources of contamination, (2) status of community system
susceptibility, and (3) percentage of community water system source water areas
that can be displayed using Geographical Information Systems] do adequately
demonstrate the value of the SWAP. EPA also states that the measures were
agreed upon by EPA and the State source water managers given the goal of
aggregating assessment results in order  to assist States and EPA in moving to
prevention actions. The measures were not intended to capture every benefit of
the SWAP, but rather to focus on those  results that will most immediately
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             increase State and national effectiveness in moving to source water protection
             strategies and actions.

             EPA contends that it believes the measures will provide a useful national picture
             without impinging on State and local flexibility, as intended by Congress;
             acknowledges challenges States face in complying with the reporting process; and
             notes that the Agency is committed to assisting States in overcoming their
             barriers. However, it appears that confusion with regard to defining "substantial
             implementation" and how States perceive their program is represented within the
             national picture may continue to hinder effective participation in the reporting
             process.
Other Issues
             During our preliminary research, several issues emerged from our discussions
             that, while not specifically addressed by the three preliminary research questions,
             nonetheless should be noted.

             Clarification Needed Regarding Security and Information Availability

             Pursuant to the SDWA and the 1997 EPA guidance document, States must make
             the results of the source water assessments available to the public. In its guidance
             document, EPA lists several methods of public distribution, including:

             •  Creating a report.
             •  Making the report widely available via the internet and other means.
             •  Providing notification of availability.
             •  Permitting the public to request a copy through postage-free return mail cards
                or internet posting.

             However, according to those interviewed, because of the events of September 11,
             2001, and the subsequent focus on security vulnerability and risk, States are
             receiving resistance from the Office of Water to making assessment information
             (specifically maps with locations or coordinates of drinking water wells and
             intakes and major contaminant sources) available to the public through the
             internet.  States generally are providing, or are planning to provide, assessment
             information to the public. Still, States are making decisions to restrict assessment
             information availability because of increased concern over security risk,
             uncertainty over what type of information is appropriate for widespread internet
             access and more controlled access, and lack of guidance from the Office of Water.
             States are not in agreement on the extent of information to be released. For
             example:

             •  Washington indicated that it prefers to  provide all information on its future
                web site, including maps with intakes and contaminant location points, and
                was planning to do so as of September 2003.  However, a Washington official

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   indicated getting mixed messages from the Office of Water, and said the
   Agency will now wait to provide all the information to the public.

•  Pennsylvania's original plan was to put the full reports on the web, but no
   longer.  Though each water supplier and regulatory office has a copy of the
   full report, in order for the public to gain access to the assessment information,
   one needs to identify who he/she is and why the information is requested, and
   then must pick it up in person.

•  Idaho representatives expressed that they would like to provide internet access
   to the assessments or, at a minimum, the executive summaries.  It was noted
   that some of Idaho's water system operators are resistant to the idea of public
   access to the assessments via the internet out of fear of vandalism.

•  New Jersey had all of its information (including maps) on the web but has
   removed it temporarily. New Jersey plans on releasing the assessment
   documents to the public in their complete form (i.e., including all maps and
   source water locations), and would like to do so through the internet.

The non-governmental environmental organizations interviewed did not perceive
the risk to public drinking water systems from acts of terrorism as outweighing the
need for wide public access to all of the assessment information. A Natural
Resources Defense Council representative stated that it might not be necessary to
disclose the exact location of a drinking water intake, but to withhold the names
and locations of polluting or potentially polluting facilities in the name of security
is failing to achieve what the law intended and undermines the program.

Some State officials indicated a need for clearer direction from EPA as to what
information is appropriate to release and by what method. We noted that in
December 2001, the Director, OGWDW, issued a memorandum to Regional
Water Management Directors, entitled Sensitive Data in Consumer Confidence
Reports and Source Water Assessments.  The memorandum was meant to clarify
"how to strike the appropriate balance between providing near-term safeguards in
the current emergency and long-term public understanding for participation in
source water protection." It noted that it was prudent to provide assessment
information to the public in a format that ensured availability but was secure.
However, we found that the drinking water officials in the States we visited
generally seemed to be unaware of this memorandum.

In EPA's response to the OIG's draft report, the Agency agreed that there is a
need to address these uncertainties  and indicates that the Office of Water is
currently working with EPA Regions and States to develop an approach that
integrates the need for public access to the assessment information to support
protection initiatives with homeland security concerns. EPA notes that the Office
of Water is  currently working to develop guidance, which it hopes to issue shortly.
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Citizens on Private Well Water May Not Be Protected

In an effort to prioritize efforts to impact the greatest number of people, and given
that pursuant to SDWA EPA regulates only public drinking water systems, the
SWAP addresses public water systems only (i.e., those with at least 15 service
connections or that serve greater than 25 people for at least 60 days per year).
Therefore, those who receive drinking water from smaller systems or from private
wells (15 percent of Americans, or approximately 42 million people) are not
directly protected through this program.  In some cases citizens on private well
water may face an increased risk.  If the source water area delineations are used to
protect source water within the assessment zones and site potential contaminant
sources outside the zones, the wells drawing from aquifers outside the zones may
face a greater risk. Washington is addressing this issue through the establishment
of a State-designated protection area covering parts of three counties (Grant,
Franklin, and Adams Counties) and EPA assists private well owners through other
means.

However, risk to private well owners may be minimized in cases where surface
water protection efforts result in decreased loadings. For example, if
implementation of agricultural best management practices reduces loadings of
nutrients and pesticides to nearby streams and reservoirs, the risk of
contaminating groundwater that serves wells on that farm or nearby properties
may be reduced also.

Federal Resources Allocated to Update Assessments are Limited

SWAP was funded as a one-time exercise. However given that the assessment
process occurred over the course of 3 to 4 years, States face changes in numbers
of systems (i.e., systems coming on or going offline). This condition will
continue, and needs to be addressed. In the longer term, new wells drilled can
impact groundwater flow patterns, population growlh and development will result
in land use changes, and new sources of contamination may locate within the
source water areas. In its program guidance, EPA recommends that States
periodically update assessment information to make adequately informed
decisions in the future, as well as to account for new changes in land use that
could, if not identified, hinder drinking water quality. While many State officials
expressed intentions to use the assessment information to site new drinking water
sources, preparing an assessment report for each new source and/or updating
existing assessments can be resource-intensive and, in some cases, prohibitive.

Two Drinking Water State Revolving Fund set asides may be used to update the
assessments (SDWA Section 1452(k)(l)(D) for  groundwater systems and Section
1452(g)(2)(B) for surface water systems), however the surface water set aside
requires a match by the State to obtain the funds, and additional State and Federal
barriers often limit the ability of States to obtain and use these funds.
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             . Local Input on Assessments Sometimes Perceived as Limited

             EPA guidance required public input into the SWAP planning process and each
             State set up citizen and technical advisory committees to assist in the SWAP plan
             development. Though the Agency encouraged local involvement in the SWAP
             planning process, there was no requirement for participation in conducting the
             assessments themselves.  Therefore, the extent to which stakeholders participated
             in conducting the assessments varied among States. A Natural Resources Defense
             Council representative said there was a high degree of frustration among local
             stakeholders (e.g., Clean Water Action affiliates, Campaign for Clean and Safe
             Drinking Water members, and utilities) who wanted to have a greater role in
             providing input and conducting assessments but believed they were shut out of the
             assessment process by States. According to the Council's representative, these
             groups believed the final assessments were watered down and not as useful as
             they could have been.  The Council's representative did mention that in the case
             of New York's Susquehanna River Basin assessments, local groups were well
             represented in the process.

             While EPA acknowledges that the impact of limited public participation in the
             assessment preparation remains to be seen, the agency is funding public outreach
             organizations to increase awareness  of the completed assessments.  .EPA also
             notes in its response to the OIG's draft report that many States have continued to
             use the services of the advisory committees to assist the State agency in protection
             planning.

Recommendations

             We recommend that the Acting Assistant Administrator for Water:

              2-1.  Continue development and establishment of source water assessment
                    program measures that better capture the program's results.  In the
                    EPA/State workgroup discussions to finalize the SWAP measures and
                    reporting requirements, we recommend that EPA revisit the State agency
                    concerns raised in this report, solicit and evaluate alternatives, and resolve
                    the concerns to the satisfaction of the group.

              2-2.  Given the uncertainty as to what assessment information can and should
                    be released to the public, and with the limitations in light of recent security
                    concerns, continue to develop and issue guidance to the States on what
                    assessment information is appropriate to release to the public and by what
                    means different types of information should be distributed.
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Agency Comment and OIG Evaluation

             In a May 5, 2004, response to our draft report (see Appendix A), the Acting
             Assistant Administrator for Water agreed that EPA needs to address uncertainties
             about security concerns on the release of source water assessment information to
             the public. The Office of Water is currently developing guidance, which it hopes
             to issue shortly. The Acting Assistant Administrator also stated that EPA has
             been working with States for the past 3 years to establish a suite of program
             measures for SWAP, We have revised our draft recommendation on this issue to
             be more consistent with this effort. We consider actions being taken by EPA to be
             appropriate.
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                                                                        Appendix A

                            Agency Response
MEMORANDUM

SUBJECT:   States Making Progress on Source Water Assessments,
             But Effectiveness Still to be Determined
             Assignment Number 2003-001435, Draft Evaluation Report

FROM:      Benjamin Grumbles  /s/
             Assistant Administrator

TO:         Nikki Tinsley,
             Inspector General

       Thank you for the opportunity to comment on your Office's draft report, States Making
Progress on Source Water Assessments, But Effectiveness Still to be Determined.  I would like to
respond briefly to your two draft recommendations, with more detailed comments attached.

       I agree that the Environmental Protection Agency (EPA) needs to address uncertainties
vis-a-vis security concerns on the release of source water assessment information to the public.
The Safe Drinking Water Act as amended in 1996 envisions that localities and states will use the
information in source water assessments to gain support for and carry out source water protection
activities. My Office is currently working in consultation with EPA's Regions and the states to
develop a balanced approach that integrates this vision with homeland security concerns.  We
hope to issue guidance and implementing  procedures soon.

       We have also been working over the past three years, consistent with your draft
recommendation, to establish a suite of program measures through our efforts under the auspices
of an EPA/State workgroup to finalize definitions of the source water assessment and protection
measures in the EPA Strategic Plan. The workgroup is expected to complete its work this
summer and will insure that we have aggregated information that can be used at the state,
regional and national levels to both manage the program and measure progress. We believe that
the measures will provide a useful national picture without impinging on state and local
flexibility, as intended by Congress.

       Finally, in connection with your proposal for an IG follow-up study, I would note that the
source water program is now in the early stages of transition from the mandatory assessment to
the voluntary protection phase. The questions that you have proposed for the next round on the
status and effectiveness of protection efforts appear to be premature - although these could
indeed be the kinds of questions to ask at some future time.  A more relevant approach for this
year may be to focus on barriers that states and localities  face in implementing source water

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protection based on the source water assessments and consider how those might be addressed.
       Thank you again for the opportunity to comment on the draft report. If you have
questions regarding our comments, please have your staff contact Joan Harrigan-Farrelly, Chief
of the Prevention Branch in the Office of Ground Water and Drinking Water at (202) 564-3867.

Attachment
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   Office of Water's Comments on the Office of Inspector General's Draft
                              Evaluation Report:
 "States Making Progress on Source Water Assessments, But Effectiveness
                            Still To Be Determined"

Major Comments

Progress in Completing Assessments

      While the IG's draft report states that only 40% of states had fully completed their
assessments  by September, 2003, it should be also noted that the same data shows that
assessments  were complete for 69% of community water systems and 53% of all water
systems.  Moreover, since that time states have made additional progress on assessments
which will be included in end-of-year documentation for FY04.

Measuring Program Success Still Work in Progress

      The report stated two criticisms of EPA's source water measures:

1.    The Measures seemed to evaluate the process rather than the result; and

2.    The measures are not a good way of capturing the true value of the SWAP
      program.

      Regarding the first criticism, we found, after working over the course of the last three
years with every state ground water and drinking water manager in the nation, lhat there are
limitations on the availability of data would enable us to implement measures based on more
direct outcomes, such as source water quality. Moreover, the burden and costs to collect such
data are extremely high and data collection would be difficult to execute in the near run. For
example, the vast majority of states do not collect data on ambient ground water and surface
water quality  for regulated drinking water contaminants. These and other current data limitations
as well as the cost, burden and timeliness of attempting to overcome them influenced our
decisions jointly with the states as to what measures to include in the 2004-2008 Strategic Plan.

      EPA's Strategic Plan does include a measure that represents the results of source water
protection. That measure is a Strategic Target and reads:
             " By 2008, 50% of source water areas (both surface and ground water) for
             community water systems will achieve minimized  risk to public health.
             ("Minimized Risk" achieved by substantial implementation, as determined by
             the state, of source water protection actions in a source water protection
             strategy)"
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       The current State/EPA workgroup is working on a definition of "substantial
implementation of a source water protection strategy" based on the understanding that this
measure presumes that substantial implementation of a source water protection strategy will
result in protective activity to minimize risks to source waters.

       Regarding the second criticism concerning measuring assessments, we do recognize that
states used various methods for accomplishing the aspects of assessments. For example, states
used varying, although still valid, methods for conducting susceptibility determinations.
Although they are not uniform, we believe that the range of approaches used by states in carrying
out their initial source water assessments is acceptable for the purposes of supporting a transition
to voluntary protection as envisioned in the Safe Drinking Water Act. The source water
assessment related program activity measures in the National Water Program Guidance, released
April 21, 2004, will provide, when information is aggregated statewide and nationally, a
reasonably good picture of the value of the National Source Water Assessment Program.  The
three measures are:

1.     What are the most prevalent and threatening sources of contamination in source water
       areas, by state, region and nationally ?
2.     What is the status of community water system susceptibility (high/moderate/low) ?
3.     What percentage of community water systems (CWSs) will have delineated source water
       areas available in Geographic Information System digitized format ?

       When states collect and provide information on these measures, EPA and the states will
know which sources of contamination are of highest priority to address, which source waters are
of highest priority to address, and which States are fully using the most useful technology now in
existence for displaying assessment information to the public, Geographic Information Systems.
While this information will not provide an absolutely complete description of the value of the
source water assessments statewide and nationally, it is the critical minimum data that should be
produced in each state for moving from assessments to source water protection and it will be a
significant step forward.

       These current measures are based upon an agreement between EPA and the States
(through the Association of State Drinking Water Administrators and the Ground Water
Protection Council, both representing state source water managers), to be piloted in 2003 through
the Strategic Planning process.  The agreement was  to support would aggregate the results of
assessments to assist states and EPA in moving to prevention actions. In addition, in light of
state reporting burdens and limited resources, the agreement included the principle that the least
number of measures to accomplish this goal was optimal. Consequently, EPA's Strategic Plan
program activity measures were never intended to capture all the benefits of source water
assessments, but rather to focus on those results which will most immediately increase state and
national effectiveness in moving to source water protection strategies and actions.

       The report also notes that states have challenges  and limitations (technical, financial,
time) in trying to conform the data collected to fit the EPA format.  States, as noted, agreed to
pilot the measures, and to report on them to EPA in  2003. While not all reported on all

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measures, partly because they did not have the data aggregated for some, states did report on
many of them. In fact, four states provided information on all the measures for assessment and
protection through a pilot computer transfer protocol jointly developed between EPA, the states
and (he Ground Water Protection Council (GWPC). We do understand that states have
challenges regarding the management of data systems for source water assessment and protection
information, and are mutually committed along with our state partners as represented by
ASDWA, and GWPC to assist the States overcome the challenges and limitations.

       Finally, the IG's draft report points out that EPA does not have a baseline to evaluate
trends, but fails to note that 2003 was the first pilot year for reporting information from the states
on the measures in the new strategic plan, and that 2004 would be the baseline year for this
information.

SWAP Program does not covering private well water

       While source water assessments only addressed public water systems, private well owners
are located in many of the delineated source water areas, and thereby can benefit from the
assessment information. Thus it appears to potentially be an overstatement in the IG's draft
report mat 42 million people on private wells will not be served by this program. Source water
assessments have the potential to provide private well owners with valuable information about
potential sources of contamination of their wells.  In addition, any prevention actions which
protect public water supplies in those areas could be similarly impact private water supplies,
particularly if loadings of contaminants to ground waters from those sources of contamination are
reduced.  It is also possible for private well owners outside source water areas to benefit, if, in
fact, the source water protection actions are expanded as a state implements the program.
Finally, we would note that the Safe Drinking Water Act authority for the source water program
is directed toward public water systems and does not include private wells.

       We would like to also mention that EPA funds certain initiative and has publications and
information available to assist private well owners on our website at
http://www. epa. go v/safewater/pri vatewells

Resources not allocated to update assessments

       While the Safe Drinking Water Act permitted a one time set-aside from the Drinking
Water State Revolving Fund for assessments under Section 1453, there are several other set-
asides that can be used for updating assessments.  These include set-aside funds for an EPA-
approved state Wellhead Protection Program under Section 1452(k)(l)(D) for ground water
based PWSs, and under Section 1452(g)(2)(B) for surface water and ground water based PWSs.

Perceived limits on local input into the process

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       States, under Section 1453 of the SDWA, were provided the statutory responsibility to
conduct the assessments. However, each state, per federal guidance released by the Administrator
on August 6,1997, set up a "Citizens and Technical Committee(s)" to develop the approach and
plan to implement the source water assessments. Many states have continued to use the services
of the established committee to oversee the assessment process and assist the state agency to
move to protection.

More Detailed Comments

Chapter 1

•      EPA approved State Assessment Program submissions, not individual source water
       assessments. States were responsible under Section 1453 for each assessment and EPA
       had no specific role in determining whether any specific assessment was complete. EPA's
       important role after a state program was approved has been to work with states to ensure
       that the program is implemented. Also, EPA, in some cases, worked closely with some
       states to adapt implementation actions under the approved program in response to
       changing or unanticipated situations.

•      Delineated source water areas were named many different names by States. While the
       1997 national guidance referred to areas as "source water protection areas," some states
       only called them "source water areas," or "source water assessment areas," or "delineated
       drinking water areas," among other names. For clarity of nomenclature, we recommend
       you refer to them in your final report  as "source water areas."

Chapter!

•      The statistics on assessments completed on pages i and 5 of the report should specify that
       these data cover community water systems only.

•      It should be made clear that the SDWA statute at Section 1453 (a)(7) defines the last step
       of an assessment as making the results "available to the public." Therefore it is incorrect
       to state that "EPA does not consider an assessment complete until publicly available."
       The statute requires EPA to include this as a step in the assessment process for each
       source water area.
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                                                                      Appendix B
                                Distribution
Acting Assistant Administrator, Office of Water (4101M)
Director, Office of Ground-water and Drinking Water (4607)
Comptroller (2731 A)
Agency Followup Official (the CFO) (2710A)
Agency Audit Followup Coordinator (2724A)
Associate Administrator for Congressional and Intergovernmental Relations (1301 A)
Associate Administrator, Office of Public Affairs (1101 A)
Inspector General (2410)
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