r
              United States
              Environmental Protection
              Agency
Solid Waste And
Emergency Response
(OS-110)
500R-92-002
December 1991
     PA      Strategic Information
              Resources Management
              (IRM) Plan
             OSWERIM

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                      TABLE OF CONTENTS



EXECUTIVE SUMMARY	i



SECTION 1 -INTRODUCTION	1

     1.0   INTRODUCTION	1



SECTION 2 - CRITICAL ISSUES ANALYSIS	3

     2.0   OSWER GOALS AND CHALLENGES	3

     2.1   ANALYSIS OF IRM STRENGTHS AND WEAKNESSES	7

     2.2   IRM FUTURE DIRECTIONS	11



SECTION 3 - OSWER STRATEGY OVERVIEW	17

     3.0   OSWER IRM STRATEGIES AND OBJECTIVES	17



APPENDIX A - SCOPE AND APPROACH	41

APPENDIX B - OSWER ORGANIZATION	49

APPENDIX C - OSWER SYSTEMS	.55



                            FIGURES

FIGURE 2-1 OSWER'S PROGRAMMATIC GOALS AND CHALLENGES	13

FIGURE 3-1 OSWER'S IRM STRATEGIES AND OBJECTIVES	18

FIGURE B-l  OSWER IRM ORGANIZATION	52
                     HEADQUARTERS LIBRARY
                     ENVIRONMENTAL PROTECTION AGENCY
                     WASHINGTON, D.C. 20460

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                           Executive Summary
This document is intended to serve three purposes. The first is to ensure that IRM
support is sufficient and available to meet the goals and challenges outlined in the
OSWER Strategic Plan for FY 1993-96.  The second is to provide a mechanism for
examining the strengths and weaknesses of the current support as a basis to more
clearly  identify the most effective and  efficient future directions  of the IRM
program.  The third is to provide OSWER managers with a common vision and
understanding of the future of IRM and its importance to the success of hazardous
waste and emergency response program.

Over the next several years, OSWER's IRM program staff will begin to reexamine
current  ways of providing IRM services  and will move  OSWER toward a more
integrated approach for management of its IRM activities.  This integrated approach
will allow OSWER to position itself to plan for its information needs effectively, to
collect information in  a  way that is not duplicative  and  yet ensures ready
availability, and to promote sharing of that information.  This approach will require
working closely with program managers to plan for information requirements early
in the program planning phases.   Over the next several years, OSWER IRM
activities will focus on five primary IRM strategies:

G    OSWER will provide increased IRM support to  implement new and
      anticipated  legislative mandates. Hence, early in the program planning
      phases, OSWER will begin to identify and analyze  the impact that the new
      and anticipated legislation will have on OSWER's current data collection and
      management system and activities.

Q    OSWER will improve the quality of and access to its environmental and
      administrative  information through the continued enhancement of its
      current systems and data, and by improving access by the program areas and
      the public to OSWER information.

Q    OSWER will continue its efforts to promote an increased awareness and
      understanding of new IRM technology concepts and techniques among
      program areas to assist them in meeting their mission.

Q    OSWER will work to improve the integration of OSWER's data to support an
      integrated cleanup program.  OSWER will maximize the benefits from its
      investment  in information through an improved information management
      function that will allow OSWER information to be more readily shared and
      available both within OSWER programs and other media offices.

Q    OSWER will identify and implement the appropriate IRM organizational
      structure for initiating  an improved data management program and
      activities, such as data standards, to promote access to timely, accurate, and

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      complete environmental and administrative  information.   In addition,
      OSWER will continue its  support for vital IRM areas such  as  records
      management, strategic planning, and office automation.

This plan documents OSWER's current strategy for applying its IRM resources in
support of OSWER's programmatic direction.  Section 1 is a  brief introduction.
Section 2 examines  OSWER's  current IRM environment, identifies  strengths,
weaknesses, opportunities and threats, and future impacts on OSWER programs
such as new or revised legislation and the development of new  regulations. Based
on an analysis of these factors, Section 3  identifies five long range IRM strategies,
and twenty-six objectives that will enable  OSWER to meet the goals and challenges
identified in OSWER's Programmatic Strategic Plan.
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                          Section 1 - Introduction
1.0    Introduction
The  Office  of Solid Waste  and Emergency Response's  (OSWER)  Strategic
Information Resources Management (IRM) Plan is the first comprehensive office-
wide IRM plan developed by OSWER since 1986. IRM is that aspect of management
that deals with the utilization of information and other information resources such
as automated data processing technologies, telecommunications, office automation,
and records and paperwork management.  Although OSWER has planned for its
IRM resources in past years, the OSWER programmatic strategic planning effort
begun in FY1990 provided the opportunity for the IRM program to closely examine
and assess its current IRM  direction, and ensure  that its future priorities support
OSWER's programmatic goals and challenges outlined in the OSWER Strategic Plan
1993-1996.  Further, this IRM planning effort coincides with many anticipated
legislative mandates and expanded programmatic information collection activities.
It allows OSWER to identify and analyze its information needs early in the program
planning life  cycle to ensure that effective and efficient information strategies are
identified to support OSWER's programmatic direction.

This plan documents OSWER's current strategy for applying IRM resources in
support  of programmatic  direction.  The plan examines OSWER's current IRM
environment, identifies  potential problems, constraints, and future impacts  on
OSWER programs such as  new or  revised legislation or the development of new
regulations. Based on an analysis of these factors, the plan identifies long range IRM
strategies and objectives that will enable OSWER to meet the  goals and challenges
identified in OSWER's Programmatic Strategic Plan.

Through this process, the OSWER Strategic IRM plan ties IRM needs to the mission,
goals, and future programmatic directions of OSWER, and to further refine these
needs into measurable IRM objectives/activities that can be planned,  managed,
tracked, and  funded during the planning years.  As  the OSWER IRM planning
process becomes more formalized, the process will provide the opportunity fox
improved communication  across OSWER offices as well as with other EPA offices
and senior EPA management.

The remainder of this plan includes:

Q     Section 2 - OSWER Critical Issues Analysis, contains a description of the key
      challenges facing  OSWER during the planning years,  the impact of those
      challenges  on IRM,  and an analysis of the IRM strengths, weaknesses,
      opportunities and threats.

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Q    Section 3 - OSWER  IRM Strategies, details OSWER's IRM strategies for
      meeting the future programmatic goals and challenges facing OSWER during
      the planning years.

Q    Appendix A - Scope and Approach, contains a description of the methodology
      used to develop the strategic plan, the Interview Guide used to guide the
      discussion with interviewees, and the list of interviewees.

Q    Appendix  B - OSWER  Organization,  details OSWER's current IRM
      organization, including  a description  of  the responsibilities  of the
      Information Management staff, Information  Management  Coordinators,
      Regional Waste Management Divisions, and the Information Management
      Steering  Committee.

Q    Appendix C  -  OSWER  Systems, contains a list of the OSWER systems
      contained in OSWER's Data  Resource Directory, broken down by branch
      within the OSWER organization.

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                    Section 2 - Critical Issues Analysis
2.0    OSWER Goals and Challenges

OSWER's mission  is  to  protect human health and the environment from
unacceptable risks posed by solid and hazardous wastes as well as the release of oil
and chemicals into the environment.  Specifically, the goals of the hazardous waste
and emergency response program are to:

•     Minimize the quantity and toxicity of waste created by commercial, domestic,
      and governmental activities;

•     Ensure environmentally sound management of solid and hazardous wastes;

•     Prevent harmful releases of oil  and hazardous substances into the
     "environment;  and

•     Prepare  for and respond in a timely and effective manner to releases of
      hazardous materials into the environment.

Most of OSWER's future program direction requires increased collection, analysis,
use, or transfer of information or changes in the way the program's information
resources are currently used. Changing the way OSWER manages its programs has a
tremendous impact on the  way OSWER manages its information and information
resources in those programs. These changes can be extremely costly if planning for
information resources is not an integral part of OSWER's program  management
planning. The challenge for the IRM program is to find new and cost effective ways
to provide the necessary quality  information that meets both current and future
program needs.

In meeting these goals, a number of programmatic challenges have been identified
from  the OSWER Strategic Plan for  FY1993-1996,  interviews with program
managers, and EPA's Administrator's guidance.  Each of these challenges represents
areas  where IRM support will be needed to ultimately accomplish OSWER's
programmatic  goals.  To a degree, they represent hurdles that must be met  to
accomplish many of OSWER's current activities - but they also represent a change in
focus and direction for the future.  These include the following:

Q    New and Anticipated Legislative Mandates.  New and anticipated legislative
      initiatives  require new information collection and  analysis  activities in
      support of regulation development and guidance. Currently, information is
      collected by program offices to support individual program initiatives and
      specific Federal mandates.  This information is not collected in a standard
      format, and thus is difficult to share. The costs of collecting information on
      an office-by-office basis can be substantial. These costs will continue to grow if
      OSWER does not plan from an organization-wide perspective  for the future

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support that will be required by new and anticipated legislative mandates.
Some of these include the following:

*     RCRA  Reauthorization.  The RCRA Reauthorization proposal will
      require that new information in areas such as municipal waste, mining
      waste, oil and gas waste, and municipal incinerators be collected and
      automated to support new legislative mandates.  This universe of
      information  is vast, and  is  not  currently collected anywhere in
      OSWER.

      Oil Pollution Act of 1990.  The Oil Pollution Act of 1990 established
      new  Federal authority to  direct responses  to spills, improve
      preparedness and response capabilities, ensure that shippers and oil
      companies are responsible for damages from spills, and develop an
      expanded oil pollution  research and development program.  As a
      result of this legislation, over 500,000 facilities will be regulated. This
      program is  funded   through a Trust  Fund  and  information
      management activities will need to support the general management
      of this program,  new regulation development, and cost recovery and
      documentation issues.

•     Clean Air Act Amendments.  The Clean Air Act (CAA) provisions
      build on the SARA Title m requirements for  disclosure of chemical
      hazard information and the use  of the information to protect the
      public.  New information requirements need to be identified  and
      addressed in order to support CAA implementation.  In addition, the
      appropriate  means to disseminate this information to  all parties
      concerned will need to  be considered and planned for.

•     CERCLA  Reauthorization.  In  1995, major changes to Superfund
      legislation are expected.  Impacts of the new legislation may change the
      role and responsibilities of states, and increase the number of sites on
      the National Priorities List (NPL).

Environmental Policy Initiatives.  There are a number of environmental
policy initiatives that will result in new ways of managing OSWER programs.
These initiatives will impact the way that OSWER manages its IRM support
to these areas.    For example, risk  based  priorities, development of
environmental indicators, and continued emphasis on public access to
information will further highlight the need for improved and enhanced IRM
activities. Examples of these  initiatives include the following:

•     Integrated Cleanup Program. OSWER's strategic plan envisions that by
      1996 the agency will have made substantial  progress  toward full
      integration of the Superfund, petroleum  spill, and various  RCRA
      cleanup programs.  This integration will ultimately encompass a fully
      consistent regulatory framework and an integrated priority scheme to

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Q
      identify the worst sites at every stage of the pipeline where choices
      must  be made.   OSWER's  current systems  are not  integrated.
      Therefore, the ability to share information across cleanup programs
      necessary for the management of an integrated cleanup initiative is not
      readily available.

•     Environmental  Indicators.  OSWER's continued  drive toward
      measuring the effectiveness of its programs in reducing risk to human
      health and  the  environment through environmental indicators
      requires the identification and  collection of the technical data necessary
      to depict this environmental  progress.  Each program area is in the
      process of identifying, collecting, and modifying its systems to store the
      technical data necessary to do this.  However, since there is not an
      integrated approach to identifying these indicators, the opportunity
      exists for redundant collection efforts and storage of technical data
      between the program areas.

*     Geographical Initiatives.   Emerging environmental issues  such  as
      deforestation, watershed management, global climate change, and acid
      rain are creating increasing demands for information that EPA  is not
      capable of providing. The Agency has been implementing geographic
      initiatives, such as multi-media monitoring programs  designed  to
      assess the health of the environment in specific locations. The Great
      Lakes National Program Office (GLNPO), the Chesapeake Bay Program
      (CBP) and the Gulf of Mexico Program are examples of these geographic
      initiatives.  These programs will need to rely on the existing base of
      information  contained  in the separate  program  office's databases.
      However, it is very difficult  to share data between these databases
      because the data has not  been designed in  such  a way  to facilitate
      sharing. This includes the lack of standard data element definitions as
      well as the lack of standard program definitions.

•     Risk Based  Environmental Planning. OSWER will increasingly set
      priorities for addressing hazardous waste issues on the basis of their
      relative risk, not only to human health but to ecological processes as
      well.  The appropriate technical data needs to be available to support
      risk-based decision making.

Administrator's Program Priorities.  The Administrator of EPA has identified
a number of  initiatives that will continue to be program priorities during the
planning years.

•     Public Access to Information. A strong industry and public outreach
      and technical  assistance program is necessary to reduce the generation
      of  waste and help all  sectors understand  the  benefits of source
      reduction.   Additionally, OSWER shares  information  with  other
      Federal agencies to support  enforcement and other joint Federal

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monitoring programs.  The continued emphasis on public access to
environmental information requires OSWER to find new and effective
ways to communicate that information.

Training and Outreach Program. The On-Scene Coordinator/Remedial
Project Manager (OSC/RPM) Support Program has been very successful
in ensuring that new Superfund field personnel receive appropriate
training in a timely manner. This program will be expanded to ensure
that information on remedy selection and innovative technology is
effectively communicated to personnel.  The Municipal Solid Waste
(MSW), Underground Storage Tank (UST) and Emergency Planning
and Community Right-to-Know (EPCRA) programs will continue their
outreach programs ensuring that regions, state and local governments,
and Indian Tribes receive training and technical assistance.  OSWER
has used many "voluntary" approaches to support training. Examples
include the Consumer Handbook, environmental labeling,  and the
Agenda for  Action.   All of  these  efforts rely heavily on the
dissemination of  information,  and  OSWER  must  continue
investigating creative methods for communicating knowledge.

Expanded  Use of  Innovative  Technologies. The  Technology
Innovation Office (TIO) was created to address technology concerns
outlined in the Superfund 90 day study.  TIO plans  to increase the
application of innovative treatment technology to contaminated soils
and groundwater. TIO is exploring institutional barriers to innovative
technology, and identifying opportunities in existing statutes and
regulations for additional flexibility in policies, permit actions, grants
and contracting procedures.  OSWER  is developing a policy directive
and implementation plan for increasing the application of innovative
treatment technologies which includes mechanisms and incentives for
implementing innovative treatment  in OSWER programs.  These
efforts requires a significant amount of effort to disseminate and  track
information about the application of innovative technologies.  In
addition, OSWER is working with other Federal Agencies to promote
the use of innovative treatment technologies and is developing  an
information exchange network  for those technologies.  A database
identifying vendors of treatment   technologies  is  also under
development.

Continued Research and Development.  The Office of Research and
Development  (ORD) provides technical information and evaluations
for regulatory development, technology evaluation and development
for cleanup  activities,  implementation  tools such  as  monitoring
methods and risk assessment protocols,  and  direct "hands-on"
technical assistance to regions  in cleanup and permitting technical
decision-making.  Examples of initiatives include: the development of

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           improved site specific risk assessment protocols and the demonstration
           of bioremediation as a cost effective remedial technology; a focused
           effort on understanding and improving the many limitations of pump
           and treatment technology for cleanup; and the development of
           innovative  treatment technologies for use in cleanup actions under
           the Superfund Innovative Technology (SITE) program.  There will
           need to be mechanisms available for communicating new treatment
           technologies to those areas that need  to share this information.

      •    Improved  Program Management.    OSWER's internal  program
           evaluations have identified  the need to work  towards continuous
           improvement  in fiscal  and information management programs,
           accountability  processes,  and planning and priority-setting methods.
           OSWER is  implementing a number  of recommendations which were
           developed as a result of the  Superfund Management Review and the
           RCRA Implementation Study. These include the use of the integrated
           timeline'for establishing performance expectations in Superfund, the
           integrated prevention/corrective action priority scheme in RCRA, and
           the  evaluation of  program performance  and development of
           continued improvement programs in UST.  Other areas that are being
           evaluated and improved  include contract and financial management,
           cross  program  sharing  of  facility  information,  and integrated
           geographic data.  In the effort to  improve  program management,
           information technology  can be viewed as an enabler.  IRM technologies
           and concepts are evolving very rapidly, offering  new opportunities to
           support and improve  all facets of  OSWER's programs.  New  IRM
           technologies may enable more effective ways for OSWER to "do its
           business" and reduce resource needs for some of the most demanding
           functions.

2.1    Analysis of IRM Strengths and Weaknesses

An important principle of the IRM program is that IRM is not an end in itself, but
provides value to OSWER by delivering information and related support services to
the waste management  programs.  To ensure that these services will be available
and sufficient to meet  OSWER's future needs, a key part of the strategic IRM
planning process is to identify and evaluate factors both internal and external to
OSWER that may affect its future  ability to provide IRM services.  This analysis
allows  OSWER to develop  an understanding of  its  IRM  organization, the
environment in which it must function, and the issues that affect its performance -
all crucial factors for planning information needs for the future. The following is an
analysis of the strengths, weaknesses, opportunities, and threats (SWOT) of the
current IRM environment.

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IRM Strengths
      Funding for ongoing IRM systems and activities is available.  Financial
      resources are also available to investigate a number of new technologies to
      support ways of providing program support through such technologies as
      Geographical  Information Systems,  improved records  management
      technologies, models, etc.

      OSWER has a number of  large, operational systems that provide critical
      program support. These include CERCUS, RCRIS, and CAMEO. The current
      administration of OSWER programs would not be  possible without the
      support of  these systems.  They provide the  fundamental information needs
      of program management by collecting and storing program management
      tracking information.   In addition, a few  of the systems  provide
      environmental data  which supports the  analysis of future program
      management trends.

      A number of IRM program management improvements have been made to
      improve the way systems are developed in OSWER.   These include the
      system development life cycle guidance, practice papers on data management
      and data modeling,  and the investigation  of the use and  availability of
      administrative and technical data in OSWER.

      OSWER is often the leader in the innovative use of IRM technology in EPA
      by undertaking the initial  stages  of many  highly visible  projects such as
      records management, expert systems, and local area networks (LANs).
IRM Weaknesses
      OSWER's  national  information  systems  were  developed  to  support
      individual program office legislative needs. As a result, these systems are not
      designed to share data. Because of the legislative requirement underlying the
      information collected, OSWER does not always have the flexibility to design
      systems and information architectures that facilitate the elimination of data
      redundancy, allow data to be shared, and provide the framework to develop
      integrated systems.  This situation is not unique to OSWER; it is a pervasive
      weakness  throughout  EPA.   Keeping  pace  with changing legislative
      requirements,  increasing  demand for  information,  rapidly  changing
      technology, growing involvement of end users, etc. has made the task of
      managing OSWER's information a major undertaking.

      Data is not defined  in a standard format that would allow sharing of data
      collected separately to support regulation development  or meet legislative
      mandates.   This problem has also led  to concerns about OSWER's data
      quality.
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•     There is no  centralized organization or mechanism for defining and
      managing the data collected and used in OSWER.

•     OSWER program managers do not have a full understanding of IRM and
      how  it can  support  their program  activities.   There needs to be some
      consideration of the  costs and resources involved in using IRM in their
      planning efforts.

•     Much of the  data that is collected by OSWER is program management or
      administrative  data  used to  manage the programs  from a Headquarters
      perspective and to meet oversight report requirements.  However, changes in
      management structure, such as the move toward risk-based environmental
      decision making  and the use of environmental indicators to measure
      program success, require the collection of technical data from the field.

•    OSWER staff need more office automation and overall technology training to
      help  them use the tools that  they currently have more effectively and to
      identify the areas where IRM can support them in the future.

•     There is no centralized mechanism for communicating information on IRM
      activities of  OSWER program offices within OSWER and with outside
      organizations, such as  OIRM, NDPD, other program offices, and Regions.

•     OSWER IRM acquisition and budget requests are not tied to IRM plans.
      Much of the funding for IRM within OSWER is not directly tied to IRM plans
      (i.e., 43A and 43B forms as part  of the budget).   OSWER has been able to fund
      many IRM activities through program activities, thus making it difficult to
      track the precise amount expended on IRM efforts.

IRM Opportunities

•     PSWER's strategic planning effort provides the opportunity for the IRM
      program to closely examine and assess its current IRM direction and ensure
      its future emphasis supports programmatic goals and challenges.  The setting
      of priorities, development of measures of success, and the tracking of yearly
      accomplishments will  be a critical part of ensuring that OSWER's IRM efforts
      are effectively meeting program needs.

*     OSWER is moving away from  developing stand-alone systems to designing
      applications which will contain and/or access data that other systems utilize.
      For example, Biennial Reporting and  Toxic Release Inventory systems are
      investigating  methods for sharing their common data.  The development and
      use of an information  architecture will  provide the blueprint to move toward
      an environment in which program specific applications could access and
      share potentially all of OSWER's information.
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      This move towards  an information management  rather than a systems
      management perspective has been supported by the initial development of a
      data administration (DA) program in OSWER.  An inventory of OSWER
      systems has been developed,  data management and data modeling practice
      papers have been written and distributed, many of the major systems in
      OSWER have identified high  level data models, and an OSWER-wide data
      model has been designed. These efforts have given OSWER the foundation
      which OSWER can build upon to develop an environment in which data can
      be shared across program areas.
IRM Threats
      OSWER is an  information  intensive organization.  Information is the
      lifeblood of this organization, and is vital for the successful management of
      the hazardous waste program.  The need to collect quality information is
      increasing in response to growing management, legislative,  and public
      demands for more environmental information.  If no effort  is made to
      change the current management approach toward system development and
      the management and collection of data, then  the costs will continue to
      increase without an improvement in the systems and data available to
      support future environmental management efforts.

      Oversight agencies and Congress are increasingly expressing concerns over
      the quality and accuracy of environmental data. Their  concerns could result
      in significant curtailment of program resources or the specificity of what
      information to collect.

      The continual movement toward increased program delegation to regions
      and states, coupled with the increased number  of programs resulting  from
      legislation (e.g., solid waste, oil pollution, etc.), will result in a more complex
      and dependent information sharing arrangement between regions, states and
      Headquarters.

      OSWER relies on the National Data Processing Division (NDPD) to provide
      its national telecommunications support.  This support is critical to the
      continued implementation of RCRIS and CERCLJS as well as other program
      efforts.  OSWER's  requirements for telecommunications is  continuing to
      expand and may soon surpass the level of support that is currently available.

      Availability of highly skilled technical personnel in the Federal marketplace
      is already limited and will become more limited in the future.  This is due to
      the increased demand within government and  industry for  highly skilled
      technical personnel, with the supply not growing.
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2.2    IRM Future Directions

The primary goal of OSWER's IRM program is to support the hazardous waste
management and emergency response programs by providing access to high quality
information. Based on the SWOT analysis of OSWER's current IRM environment,
it is clear that there are certain areas where OSWER must  focus its IRM resources to
support future programmatic goals and challenges described in OSWER's strategic
plan.   OSWER's IRM program staff will  begin to  reexamine current ways  of
providing IRM services to move OSWER toward a more integrated approach for
management of its IRM activities.  This integrated approach will allow OSWER to
position itself to plan for its information needs effectively, to collect information in
such a way that is not duplicative and yet ensures ready availability, and to promote
sharing of that information.  This approach will require working closely with
program managers to plan for information requirements early in  the program
planning phases. Over the next several years, OSWER IRM activities will focus on
five primary IRM strategies.

First,  OSWER will provide increased  IRM support  to implement new  and
anticipated legislative mandates. This will mean that early in the program planning
phases, OSWER will identify and analyze the impact that the new and anticipated
legislation will have on OSWER's current data collection and management systems
and activities.
                                          r
Second, OSWER will improve the quality of and access to its environmental and
administrative information through the continued enhancement of its current
systems and data, and by improving the access both by the program areas and the
public to OSWER  information.

Third, OSWER will continue its efforts  to promote an increased awareness and
understanding of  new IRM technology concepts and techniques among program
areas  to assist them  in  meeting their  mission. With new  technologies being
developed, and the increasing  demand to perform more with less  resources, the
IRM program  needs to ensure  that information about technology  is  thoroughly
disseminated  to  OSWER  program and  administrative management.   New
technologies, if applied properly,  will aid the programs in  carrying out their
responsibilities more effectively and efficiently.

Fourth, OSWER will work to improve the integration of OSWER's data to support
an integrated cleanup program and maximize the benefits from its investment in
information through  an  improved information  management  function. This will
allow OSWER  information to be more readily  shared  and available both within
OSWER programs and other media offices.  Improving the effectiveness of OSWER
information management is fundamental to meet the increasing requirement for
data sharing among program offices,  media  offices, and public access to EPA's
information. OSWER will begin to examine its use of technical data and analyze
how its information and systems are interrelated as a first step towards integration.
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And finally, OSWER IRM program  staff will emphasize those areas that will
strengthen the IRM management infrastructure within OSWER program offices.
OSWER will identify and implement the appropriate IRM organizational structure
for initiating an improved data management program and activities, such as data
standards, that promote access to good, quality environmental and administrative
information.   In addition, OSWER will continue its support for vital IRM areas
such  as records  management,  strategic  planning and budgeting, and  office
automation.

The next section describes, in more detail, these five IRM strategies that will drive
the OSWER IRM program over the next several  years.  Figure 2-1  shows the
relationship between the IRM strategies and the OSWER goals and challenges.
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Figure 2-1 OSWER's Programmatic Goals and Challenges
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                            15

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Figure 2-1 OSWER's Programmatic Goals and Challenges (cont.)
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                              16

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                  Section 3 - OSWER Strategy Overview
3.0    OSWER IRM Strategies and Objectives

The following IRM strategies describe the long range course of action or approaches
that OSWER will undertake to accomplish OSWER's  programmatic goals and
challenges.  Since these strategies  describe broad approaches,  each strategy is
supported by one or more IRM objectives.  The IRM  objectives are specific
measurable accomplishments to be achieved at a given time in support of OSWER's
IRM strategies. In some cases, the IRM objective is an ongoing project or activity.  In
other cases,  it is a project that will  be planned and initiated during the planning
years.  For example, if OSWER's IRM strategy is to "provide timely IRM support for
new legislative initiatives," then  one implementing objective of this strategy is to
"provide IRM support for the Oil  Pollution Act/' one of the newer legislative
programs that OSWER must implement. At the end of each strategy discussion,
there is a list of success factors  that provides the baseline for measuring success in
accomplishing the strategies and objectives.

As  OSWER  planning efforts  become  more  refined over the years,  additional
objectives and more detailed success factors  will be added to ensure that all of
OSWER's IRM ongoing  and future  activities are included and can be monitored
against future performance.  These objectives will contain more detailed cost and
scheduling information, and will form  the basis for OSWER's tactical planning
efforts. Figure 3-1 lists the strategies and objectives discussed in this section.
                                        17

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                  Figure 3-1 OSWER's IRM Strategies and Objectives
Strategy fl   Provide effective IRM support to implement OSWER's new and  anticipated
             legislative mandates

Objective 1.1  Identify and  analyze the information requirements for implementing RCRA
             Reauthorization
Objective 1.2  Provide IRM support for the implementation of the Oil Pollution Act
Objective 1.3  Provide IRM support for the Clean Air Act
Objective 1.4  Provide IRM support for the CERCLA Reauthorization	
Strategy #2   Improve the quality of and access to OSWER's environmental and administrative data

Objective 2.1  Develop an approach to improve the quality of OSWER's data
Objective 2.2  Continue the enhancement of CERCLIS
Objective 2.3  Continue the implementation of RCRIS
Objective 2.4  Continue the development of the Biennial Reporting System
Objective 2.5  Investigate methods for disseminating information to the public
Objective 2.6  Continued enhancement and distribution of CAMEO
Objective 2.7  Improve access to EPA administrative systems	
Strategy #3   Promote the awareness and understanding of innovative IRM technologies to support
             OSWER's program activities

Objective 3.1  Continue training OSWER personnel in IRM concepts and systems technologies
Objective 3.2  Develop emergency communication support to the field
Objective 3.3  Develop environmental models to support hazardous waste/Superfund decision
             making
Objective 3.4  Identify new and upcoming technologies for potential application in OSWER
Objective 3.5  Develop electronic data interchange (EDI) and electronic signature initiatives	
Strategy #4   Improve me integration of OSWER's data to support an integrated cleanup program

Objective 4.1  Develop a future target information and application architecture
Objective 4.2  Analyze and identify the impacts of an integrated cleanup program on OSWER's
             current and future systems and information collection activities
Objective 4.3  Identify and  develop an  organization-wide  plan for addressing the impact of
             collecting environmental indicator information
Objective 4.4  Identify alternatives for collecting, analyzing, and disseminating technical data	
Strategy #5   Strengthen me management of the IRM program in OSWER

Objective 5.1  Expand OSWER Records Management Initiatives
Objective 5.2  Implement an OSWER-wide Strategic IRM Planning Process
Objective 5.3  Formalize the Data Administration organization in OSWER
Objective 5.4  Develop and promulgate OSWER Data Administration standards and policies
Objective 5.5  Investigate ways to convey new requirements to OARM
Objective 5.6  Expand the Office Automation capability throughout OSWER	
                                               18

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Strategy #1 - Provide effective IRM support to implement OSWIR's new and
anticipated legislative mandates

Obtaining accurate, complete and timely technical and management data on a
national basis to administer OSWER ongoing program activities and new
legislative initiatives is  an  important and  at times  overwhelming
responsibility of the  IRM  program.  New legislative initiatives require
information  analysis  plans that describe  how data  will be  collected,
maintained, and made accessible after the effort is  complete, and how the data
quality will be ensured.

There are four important legislative and program initiatives  that require
planning  and identifying new information management  requirements to
support their implementation.  These include the RCRA  Reauthorization,
the Clean Air Act,  the Oil Pollution  Act of 1990,  and the CERCLA
Reauthorization. Early planning  for information management  support will
result  in more cost-effective  and efficient   information management
approaches.

The following four objectives describe each one of these legislative and
programmatic  initiatives  and   their  impact  on  future  information
requirements planning and analysis.

Objective 1.1 - Identify and analyze the information requirements  for
implementing  RCRA  Reauthorization.    RCRA is  currently  being
reauthorized  to provide a hierarchy of pollution prevention, recycling, and
waste treatment. RCRA is considering costs as well as the degree of human
health and environmental risk mitigation in any  new rules, and is fostering
market-based approaches to encourage  responsible management of solid
waste.  The role of states in managing solid waste will be preserved and EPA
will focus efforts on technical issues  related to environmental  protection
while reserving political issues for the Congress or courts. Specific activities
include:

•    Conduct research into the impact of these  programmatic  directions to
     identify any  additional information requirements that will be needed
     to support the RCRA  Reauthorization implementation.

•    Develop an information plan that addresses the impact of  the RCRA
     Reauthorization on current information  systems and identifies  the
     resources required to collect  and  automate new information  needs
     required by the new law.

Objective 1.2 - Provide IRM support for the implementation of the  Oil
Pollution Act. The Oil  Pollution Act of 1990  is a comprehensive statute
designed  to  expand  oil  spill prevention activities, Federal  authority in
                                 19

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response actions, and an oil pollution research and development program.
EPA's oil spill program will emphasize rapid response with the appropriate
equipment and personnel, and research and development of new prevention
and  mitigation technologies.   The program will continue to build on
foundations of the current program by incorporating the recommendations of
studies, the concerns  of  Congress, and lessons  drawn  from EPA's  own
implementation experience.  Specific activities include:

•     Investigate and analyze the information requirements of this Act.

•     Develop an information plan  to obtain the IRM resources necessary to
      support the implementation of this legislative program.

Objective 13 - Provide IRM support for the Clean Air Act. The Clean Air Act
(CAA) provisions build on the SARA Title in requirements for disclosure of
chemical hazard information and the use of the information to protect the
public.  OSWER initiated a project to study the implications of the CAA on
OSWER. Specific activities include:

•     Identify any new  information  requirements  to  support  CAA
      implementation.

•     Determine the appropriate means to disseminate this information to
      all parties concerned.

Objective 1.4 - Provide IRM support for the CERCLA Reauthorization.  In
1995, major changes to Superfund legislation are  expected.  Impacts of the
new legislation may change the role  and responsibilities of  states, and
increase the number of sites on the National Priorities List (NPL).   OSWER.
will  continue to  analyze  and assess the impact of the reauthorization on.
OERR's systems  and data collection activities.   The key activity  for this;
objective is to:

•     Identify and analyze the potential impact of CERCLA reauthorizatkm
      on CERCUS.

Success Measures for Strategy #1

•     Identification of the resources  needed to  collect and  manage the
      information required under new and pending legislation early in the
      program planning life cycle.

•     Identification of the most cost effective approach to providing program
      management with   the  information  necessary  to support  the
      implementation of new and pending legislation.
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Reduced costs associated with the collection and management of the
new information.
                            21

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Strategy #2 - Improve the quality of and access to OSWER's environmental
and administrative data

As the public becomes more involved in environmental issues and concerns,
there has  been  an increasing demand  by the  public for access to
environmental information.  There is  a need for OSWER to  disseminate
information to a variety of users including states, regions, other EPA media
offices and  even the international  community.  For example,  a major
emphasis of the Emergency Planning and Community-Right-To-Know Act is
the need to provide technical assistance, guidance,  training and computer
applications geared toward building state and local capabilities, and preparing
local groups to receive planning related information generated as a result of
the recently enacted Clean Air Act Amendments, the Oil Pollution Act, and
Hazardous Materials Transportation Uniform Safety Act (HMTUSA).  In
addition,  OSWER  is  continuing to share information on  prevention,
preparedness and response, by working with multi-national organizations
such as United Nations Environment Program (UNEP) and Organization for
Economic Cooperation and Development (OECD), as well as between nations
on a bilateral basis.  Further, OSWER shares information with other Federal
agencies to support  enforcement and other joint  Federal  monitoring
programs. An important  part of this strategy is not only  to ensure that the
necessary information is identified, collected, and  made readily available to
those outside parties, but that this information is of high quality as well.

One way that information is already accessible is through  OSWER's
operational systems. These systems provide key strategic administrative and
management  support to the hazardous waste  program.  The continued
support and enhancement of these systems is of critical strategic importance
to OSWER's success and effectiveness. The following objectives support the
increased access to and improved quality of OSWER's data.

Objective 2.1 - Develop an approach to improve the quality of OSWER's data.
OSWER will investigate approaches and/or models for the improvement of
data quality in OSWER information  systems.   The need  for quality
information has been a key focus for OSWER's systems and collection efforts
including RCRIS,  BRS,  and  CERCLIS  information.   A data  quality
improvement model represents  a unique synthesis of  three disciplines:
quality control, system life cycle management, and data administration.  The
following activities under  this objective are:

•     Investigate approaches and/or models for  the improvement of data
      quality in OSWER information systems.

•     Develop a model that will consist of a set of activities utilizing specific
      tools and techniques to address the programmatic,  organization, and
      system technology factors that determine data quality for OSWER.
                                 22

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Objective 2.2 - Continue the enhancement of CERCLIS.  The Comprehensive
Environmental Response, Compensation and Liability Information System
(CERCLIS) supports EPA Headquarters and regions in the management and
oversight of the Superfund program.   It has two purposes: maintain an
automated  inventory of abandoned, inactive, or uncontrolled hazardous
waste sites and act as a vehicle for regions to report Headquarters status of
major stages of site clean-up.  The system provides a decentralized national
system where each region controls and enters its respective data on a regional
system  called WASTELAN.   CERCLIS version 3.0 is currently in the
requirements phase of the life cycle.

The next generation of CERCLIS will emphasize data sharing, integration and
technical information exchange within  the hazardous waste program at all
organizational levels.  The future impact of the CERCLA  reauthorization
legislation will continue to be studied  so that future information impact to
CERCLIS will be identified early in the  planning cycle for the ongoing
operation and maintenance of CERCLIS.  Plans for CERCLIS include the
following:

•     Migrate  CERCLIS operating environment  to a simplified interactive
      data retrieval  type environment.

•     Select appropriate LAN support to ensure that access to CERCLIS is easy
      and available for all users.

•     Modify  CERCLIS to accommodate future environmental indicator
      information based  on a recent  study on the types  of information
      needed to measure environmental effectiveness.

Objective 2.3  - Continue the implementation of RCRIS. The Resource
Conservation and Recovery Information System (RCRIS) will replace the
existing HWDMS system as the major system supporting the RCRA program.
RCRIS accommodates new data as required by the 1984 Hazardous and Solid
Waste Amendments (HSWA).   RCRIS is used interactively on a day-to-day
basis at the state and regional level, and is updated via batch uploads and
merges on a monthly basis to the National oversight database. The system's
users include EPA headquarters, regions, and states.  The states, as hands-on
management partners, have particular data needs unique to their operations.
EPA regions and headquarters, as overseers and quality control partners, have
their own information requirements.  Often, the same data elements  serve
both purposes. The focus of RCRIS development to date has been to foster
and strengthen the state/EPA partnership. Plans for RCRIS include:

•     Complete national implementation of RCRIS and strengthen full two-
      domain implementation in states and regions to ensure state/EPA data
      sharing by FY 1993.
                                 23

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•     Ensure RCRIS system management and support infrastructure at EPA
      Headquarters,  regional,  and state  levels for a  successful national
      system/process.

•     Ensure RCRIS data quality to help management access information to
      manage RCRA program.

•     Coordinate with  Permitting, Compliance,  and Corrective Action
      personnel to identify potential systems enhancements and to expand
      and strengthen information support.

Objective 2.4 - Continue the development of the Biennial Reporting System.
The Biennial Reporting system (BRS) is being developed to track information
the RCRA regulated community submits in Biennial Reports on hazardous
wastes generated, managed, or minimized, etc. This data has been submitted
biennially since 1985.  The 1989 data is currently being submitted by the states
to the regions for quality assurance and quality control, after which it will be
loaded into a National database.  Major activities for BRS include:

•     Compare information requirements and current information in both
      Toxic Release Inventory  (TRI) and BRS to identify whether  the two
      systems can be integrated or share information in the future.

•     Currently, regulations for the FY93 cycle are being finalized. Once this
      is  completed, modify  the  BRS to support  the  data  collection
      requirements for SARA capacity.

•     Develop a linkage of BRS and RCRIS data to address data quality and
      management reporting.

•     Integrate RCRIS and  BRS data to support data quality and management
      reporting needs.

Objective 2.5 - Investigate methods for disseminating information to the
public. OSWER will evaluate various technology solutions for disseminating
information  to the  public.   This  includes consideration  of public
dissemination alternatives  in the development of new OSWER information
systems and automated data collections.  Some areas that are underway
include providing access to OSWER information through hotlines,  dockets,
video teleconferencing, and NDPD's Gateway Prototype.

An expanded telephone system has been purchased to support the improved
efficiencies of OSWER hotlines.  The hotlines  provide answers to factual
questions on CERCLA, RCRA, and UST regulations. Specific features of the
new telephone system  are being  implemented.  These features include
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additional trunk lines to allow more users to call in at one time, and phone
trees to direct callers more quickly to their area of interest.

Dockets are in the process of being converted to microfiche to allow more
efficient  access  to RCRA  docket  information.   In addition,  an OSWER
directives work group has been initiated to study potential improvements in
the dissemination of  OSWER's directives.

Another  approach for disseminating  information is  the use of video
conferencing. OSWER has participated in the implementation of the NDPD
video conferencing pilot in 20 locations nationwide.  Video conferencing
provides  visual and voice communications between geographically dispersed
locations. This connectivity facilitates cooperation and joint efforts among
various OSWER regions, labs, and Headquarters offices.

In addition  to these initiatives,  OSWER will coordinate  with  and support
OIRM in the planning and implementation of the Gateway Prototype.  The
primary  goal of Gateway is  to  enhance the availability  and utilization of
environmental information to support decision-making related to individual
program  areas and single media legislation as well as cross-media, geographic
initiatives and  broad environmental  issues. The key components of  the
Gateway  strategy are: 1) enhanced access - provide value to program offices by
giving them faster, easier access to their own existing data and making that
data available to a broader range of users; 2) cross-media data - provide cross-
media data  to decision makers by linking related program system data; 3)
management tools - enhance program-specific and cross-media  management
by offering analysts and decision makers tools for intelligent data retrieval
from single or multiple systems and spatial display and analysis of program
and base  geographic data; and 4) additional data - augment currently available
data with additional programmatic and base geographic  data as needed to
support environmental decision-making. Gateway is still  in the pilot phase.
The Gateway team is currently in the process of coordinating an identification
of Agency needs for geographic and demographic data sets, prioritizing these
needs and formulating memoranda of understanding with other agencies to
acquire and exchange data to  support  improved  environmental decision-
making.

Activities under this objective are:

*     Consider technology solutions that promote the dissemination of
      information to  the general public and other agencies

•     Implement the expanded telephone system to increase  support for
      dissemination of regulation information to public.

•    Study the potential  improvements  in the dissemination of OSWER
     directives.
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*     Support the continued expansion of the video conferencing in selected
      regions and labs, states, and other agencies.

•     Support the continued  development and  implementation of the
      Gateway prototype.

Objective 2.6 - Continued enhancement and distribution of CAMEO. CAMEO
was developed by NOAA to support emergency planners and first responders
both to plan for and safely handle chemical  accidents. It contains response
information  and  recommendations for  2,629  commonly transported
chemicals, and air dispersion models to assist in evaluating release scenarios
and evacuation options.  The system also contains several easily adaptable
databases and computational programs that address the emergency planning
provisions of Title III, the Emergency Planning and Community Right-to-
Know Act of 1986 (EPCRA).

CAMEO is a very important tool in support of EPCRA Title m. The role of
the Preparedness Staff  in  OSWER is  to help communities prepare  for
emergencies involving hazardous substances.  CAMEO has opened the door
for improved communications with state and local governments.  Plans for
CAMEO include the following activities:

•     Continued support and upgrade of the PC version during FY92.

•     Increased  sharing  of CAMEO with  the international community
      including France, Sweden and Latin America.

Objective 2.7 - Improve access to EPA administrative systems. OSWER
administrative staff has had difficulty in  accessing and obtaining information
needed to  perform their function from the EPA-wide administrative systems.
Activities to improve access to administrative systems are:

•     Investigate methods and procedures  to  improve the  capabilities of
      exchanging administrative information between OSWER  and EPA-
      wide administrative staffs.

•     Train OSWER personnel  on the potential interfaces with the agency-
      wide systems.

Success Measures for Strategy #2

•     Quality assurance  checks  of OSWER's data will show  marked
      improvement in the quality of the information for CERCLIS, RCRIS,
      and BRS, as well as new collection  efforts.

•     RCRIS will be installed in every region and state by the end of FY 1993.
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BRS will be completed and integrated with RCRIS by FY 1993.

CERCLIS  will be  modified  to  include  future environmental
information by FY 1993.

Increased public understanding and support of OSWER and Agency
actions as a  result of greater access to information in areas such as
environmental risk.

OSWER  management  can directly  access  the financial  and
administrative information.
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Q     Strategy #3 - Promote the awareness and understanding of innovative IRM
      technologies to support OSWER's program activities

      Information technology is advancing  at a rapid pace.  It is essential that
      OSWER IRM managers keep abreast of new technological developments that
      could have potential application in OSWER.   OSWER will explore new ways
      of providing  IRM services to support program areas in the future.  Some of
      the areas that will be  investigated include geographical information systems
      to assist engineers, scientists  and managers in identifying and assessing
      environmental risks and trends; expert systems and environmental models
      to assist in  decision making; and  electronic  signatures and Electronic
      Document Interchange (EDI) to promote the dissemination of OSWER
      documents between OSWER  headquarters and regions.

      The following IRM objectives describe some of the ways that OSWER is using
      new technology to support OSWER program activities.

      Objective 3.1  - Continue training OSWER personnel in IRM concepts and
      systems technologies.   OSWER will initiate an informal training program
      designed to provide  OSWER  managers with a broader understanding of
      information technology and  its application.  This program will establish the
      organizational responsibility  for technical support and  provide the means for
      communicating among OSWER offices and regions on the latest trends in
      technical issues and their application to OSWER.  Training activities  are:

      •     Expand  OSWER IRM  training program  to  include  training  for
           managers in new technologies such as GIS and expert systems.

      •     Develop a newsletter  to share new technology activities and ongoing
           system development efforts.

      Objective 3.2 - Develop emergency communication support to the  field.
      OSWER Information Management staff is initiating a project to research and
      evaluate alternatives for providing emergency communications capability to
      the field in the case of a national disaster.  There are three levels of support
      that have been identified: catastrophic accidents  such as EXXON Valdez, site
      cleanup work, and emergency spills.  For catastrophic support, OSWER is
      investigating the development of formal agreements among the U.S.  Coast
      Guard,  Department of Transportation, and Nuclear Regulatory Commission
      for system-to-system and person-to-person connectivity in instances where a
      catastrophic emergency has occurred. Activities included in this objective are:

      •     Support the development of portable satellite unit teams which will be
           dispatched  to  locations of  catastrophic emergencies  to ensure
           communication  during these incidents.
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•     Continue working with NDPD to develop portable desks for on-site
      coordinators (OSCs) for the site cleanup work and emergency spill
      levels.  Portable desks will include a cellular phone,  a portable PC,
      snapshot video camera  and FAX machine.  In addition, mobile vans
      will be utilized and include the same equipment as the portable desks
      as well as continuous video capabilities.

Objective 3.3  - Develop environmental models to support hazardous
waste/Superfund  decision  making.  OSWER has a project underway to
analyze the use of scientific models in aiding programmatic decision making.
In FY 92, OSWER will continue its multi-year program to improve the use of
computerized environmental models. An OSWER  pilot project  focusing on
appropriate applications for a few selected ground water models is now in
progress. This objective includes the  following activities:

•     Provide regional office staff with  descriptive information about the
      models, a few case studies describing appropriate applications, and a
      framework for assessing modeling efforts.

•     Expand the  products resulting from the  OSWER pilot  project  and
      provide coordination and support for an Agency-wide Task Force on
      Environmental  Modeling   to  develop  standards  for  model
      development, verification, validation, and peer review.

Objective 3.4 - Identify new and  upcoming  technologies for potential
application in OSWER.  There are a number of new technologies that will be
investigated  during the  planning  years with potential  application to
OSWER's requirements.  These include expert systems to support OSWER
decision-making in the field, and the  development of CIS applications.

One project underway is  the  development of an expert system to assist
regions in the preparation of  the SARA  Section 104E information letters.
These letters are information requests to the PRP's which are  the first step in
the enforcement process. The letters  are currently manually developed.  The
new expert system  will contain the necessary knowledge rules to develop the
104E letters, and  then  allow the  automatically  developed  letter to be
transferred into a  word processing package for further  customization as
required. Because the number of these letters is increasing, the expert system
will provide a tremendous benefit  to the  enforcement  effort  once
implemented.  The  information requirements for this system  will be
documented over the next fiscal year.

OSWER is using GIS applications in  a number of ways.  The Office of Solid
Waste is developing a Location Rule GIS that will allow states and EPA to site
hazardous and  municipal waste facilities that are permitted  on  fault zones,
wetlands, etc. The  system will instruct users on how to go about siting these
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new facilities.  This system was developed and implemented in Las Vegas.
Future plans call for expanding the system to other OSWER regional and state
locations.  Additionally, Superfund is implementing a GIS system that will
determine the demographics surrounding Superfund sites. This system will
include  Superfund  site maps and local population information from the
Census  Bureau to  determine  the  impact on  populations located near
Superfund sites. This system will be implemented in Headquarters this year.

*     Investigate the potential for designing expert systems such as one with
      linguistics capability to  read legislative materials and to identify
      conditional statements, such as  "if, then" statements to  support
      regulation development.

•     Continued support for the GIS work group to discuss  GIS and spatial
      issues and to promote the use of GIS in OSWER.

Objective 3.5 - Develop electronic  data interchange (EDI) and electronic
signature initiatives.   OSWER is investigating the potential application of
EDI and electronic signatures to support improved communications among
OSWER Headquarters  and regions.   EDI would allow OSWER offices to
transmit complete  documents  over telecommunication lines.  Electronic
signatures will  ensure  that official documents can be transmitted without
original signatures.  The implementation  of electronic signatures requires the
development of procedures  for  the use  of  electronic  authorization and
electronic signature  in document creation and  processing.  These procedures
must provide adequate safeguards for signature application, transmission,
verification,  and security, as well as meet existing Federal standards.  Some
areas where this technology will apply include RCRA permitting, contractor
oversight, vendor approvals, etc.  Under this objective, OSWER will:

•     Coordinate OSWER-wide  efforts in this  area  with the EDI and
      electronic signature initiatives sponsored by OARM.

Success Factors for Strategy #3

•     More  IRM technologies, such as GIS and expert systems, move from
      "innovative"  to "available."

•     Increased use of  new IRM  technologies  in support of OSWER's
      programs.

•     All OSWER  personnel are trained  on a cyclical basis in new  OA
      concepts, new IRM technologies and concepts.
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Strategy #4  - Improve the integration of OSWER's data to support an
integrated cleanup program

OSWER is an information intensive organization. The collection, use, and
management of information is the major  thrust  of  its IRM program.
Information is currently managed by program offices who operate specialized
applications to  collect, process,  and store program information.  In many
cases,  the information  in  these  systems is  similar and in some cases
redundant.  OSWER's national information  systems  were developed  to
support individual  program  office  legislative needs.   As a result, these
systems are not designed to share data. Due to the  legislative requirement
underlying the  information collected, OSWER does not  always  have the
flexibility  to design  systems and information architectures  that facilitate the
elimination of data  redundancy, allow data to be shared, and provide the
framework to develop integrated systems.   Keeping pace with  changing
legislative requirements, increasing demand for  information,  rapidly
changing technology, growing involvement of end users, etc., has made the
task of managing OSWER's information a major undertaking.

The need to share data between OSWER program areas  and between media
groups is  becoming more important  as programmatic initiatives are being
integrated from  an Agency-wide perspective (such as  geographical initiatives
and an integrated cleanup program).  OARM is supporting various projects
(Gateway and Idea) to support the integration/sharing of  data between media
office systems.  The complexities of integrating data across media groups,
rather than just in a specific program area, is a formidable task.  Further,
OSWER's current base of systems cannot easily or cost effectively be replaced
or redesigned. Only by gradually migrating the current systems and designing
new systems within  an integrated structure, will EPA, as well as OSWER, be
able to share data to more effectively support programmatic missions.

OSWER will move away from developing stand-alone systems to designing
an information architecture  that  will allow all program specific applications
to access potentially all of OSWER's  information stored  in a single location.
This move towards an information management rather than a  systems
management perspective has been supported by the initial  development of a
data administration  program in  OSWER.  A repository  of OSWER systems
has been developed,  data management and data modeling practice papers
have been written and distributed, many of  the major  systems in OSWER
have identified high level data models, and an OSWER-wide data model has
been designed.  These efforts have given OSWER a sound  foundation for an
expanded  data administration program.

The following  OSWER  IRM objectives  identify planned  and  ongoing
activities for improving the  integration of OSWER's information.
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Objective 4.1 - Develop a  future  target information and  application
architecture. OSWER has conducted a number of information management
activities over the past year to develop the  baseline information for the
development of a  future target OSWER  Systems Architecture.  These
activities included the development of the OSWER Data Resource Directory
(DRD).  The DRD contains information about OSWER systems, databases,
models, data entities,  and relationships.  In the future,  it will contain
additional  information on  OSWER  organizations.   A Computer-aided
Software Engineering tool, called Information Engineering Workbench (IEW)
by KnowledgeWare, is also  being used in  conjunction with the DRD.   In
addition to assisting with the analysis of the current systems' data models,
IEW supports the documentation of key components of the data in OSWER.
Specifically,  IEW contains for each system, an entity  relationship diagram
(ERD), a set  of data entities with textual definitions, relationships between the
data entities, and relationships  between the systems and the data entities.
Data models for a number of OSWER mission critical systems representing a
cross-section of OSWER systems have been  developed  to provide a baseline
model for OSWER's current data architecture. In addition, the sharing  of
information  between  the  systems  has been  documented through the
development of system  dependency diagrams.  Activities under this initiative
include:

•     Develop  a  future system  architecture  vision which  involves
      developing common databases that are accessible through multiple
      applications across program areas.

•     Analyze the disparities between the future systems architecture and the
      current systems architecture to  provide a road map for future systems
      development.  This architecture will indicate which databases should
      be maintained and which applications will use them (and share some
      or all  of them).  In addition,  the architecture will establish common
      meaning for data, so that data  can be shared, and  shared consistently
      across OSWER.

•     Develop a strategy for migrating the current  and  future  systems
      development efforts to an information management approach.

•     Coordinate OSWER integration efforts  with OIRM's initiatives for
      Agency-wide data integration.

Objective 4.2 - Analyze and identify the impacts of an  integrated cleanup
program on  OSWER's current and future systems and information collection
activities.   OSWER's Strategic Plan FY 1993-1996 envisions that by 1996, the
agency will  have made substantial progress toward full integration of the
Superfund,  petroleum  spill, and various RCRA cleanup programs.  This
integration will encompass a fully consistent regulatory framework, and  an
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integrated priority scheme to identify the worst sites first at every stage of the
pipeline where choices must be made. OSWER currently operates two large
systems, RCRIS and CERCLIS, to support its separate RCRA and Superfund
cleanup activities.  To support an integrated cleanup program, significant
changes will be made in the current systems environment as well as in other
areas where information is collected, processed and analyzed to  support
cleanup efforts.  These system changes can be extremely costly and long term
in nature, particularly if planning efforts do not focus on the IRM impacts of
these changes early enough in the program  planning cycle.  Plans for this
objective are to:

•     Identify the impacts of an  integrated cleanup program on current
      system support,  including  areas  where  information  needs  to be
      standardized such as  common facilities identifiers.

•     Define alternative strategies for  future IRM support.

•     Recommend an approach that includes the potential costs and benefits
      for implementing the identified strategies.

Objective 43 - Identify and develop an organization-wide plan for addressing
the impact of collecting environmental  indicator information.  OSWER's
continued drive toward measuring  the  effectiveness of  its programs  in
reducing risk  to   human  health  and  the environment  through
environmental indicators requires the  identification and collection of the
technical data necessary to depict this  environmental progress.  Each program
area is in the process of identifying, collecting, and modifying its systems to
store the technical data necessary to do  this.  However, since there is not an
integrated approach to identifying  these indicators, the opportunity exists for
redundant collection efforts and  storage of technical data between  the
program  areas.  Information management activities  will  address this
integration of environmental data from each program area to  develop
accurate measures of environmental progress  across program areas.  OSWER
will:

•     Develop a plan that will address the systems and data collection efforts
      that will be affected by the evaluation of new technical information.

•     Identify  alternative  OSWER-wide approaches for collecting
      environmental  indicator information,  and their potential  costs and
      benefits.

•     Recommend  strategies for  collecting information and making it
      available to the program areas.
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Objective  4.4  - Identify alternatives for collecting,  analyzing, and
disseminating  technical  data.  There has been much emphasis on the
collection of technical data from both inside and outside of OSWER.  As a
result, OSWER is conducting a study to characterize the use of technical and
scientific databases within the hazardous waste community and to identify
any problem areas.  This study will  focus on describing the completeness of
the data; identifying what quality assurance procedures are in place; identify
levels of training needed to use the databases efficiently; identify the levels of
technical support required to support the databases; and, assess how these
systems fit within the current and future OSWER information architectures.
The study's activities include:

•    Identify the uses of technical data and scientific databases  and their
     programmatic context throughout OSWER.

•    Develop  recommendations  for improving  the management  of
     technical  and  scientific  data  throughout  the hazardous  waste
     community.

Success Measures for Strategy #4

•    By the beginning of 1993,  OSWER will have developed a strategy for
     migrating systems, databases, and data collections to the future targeted
     information and application architecture.

*    Sufficient  technical data exists to identify environmental indicator
     information to measure the success of the hazardous waste program.

•    By the beginning of 1993, all new system  development  and data
     collection activities will  incorporate  OSWER  and  Agency data
     standards.
                                  34

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Strategy #5 - Strengthen the management of the IRM program in OSWER

OSWER resources and  program  management support  must be directed
toward managing information  as  a   resource  if  real changes and
improvements in the way OSWER  manages information are to be realized in
the  future.   The IRM  program is responsible for promoting and
implementing the management principles governing the planning for and
management of information as a resource.  These include  developing IRM
policies on data administration; implementing a  centralized IRM planning
process that will tie to the IRM budget process and ensure centralized
coordination, control, and decision-making over OSWER-wide acquisitions
and  system development efforts; and promoting  IRM  concepts such  as
improved  records management initiatives.

The  following  IRM  objectives have  been identified to  implement this
strategy.

Objective  5.1 - Expand OSWER Records Management Initiatives. Superfund
is one of EPA's largest, most complex, and most visible programs. For several
years, EPA has recognized that Superfund's  success depends in part on the
Agency's ability to capture and make effective use of key documents and
records. Effective management of  Superfund records is  vital to the Agency's
ability to make sound decisions, recover, costs  from responsible parties, and
operate efficiently and perform basic program functions,  such as compiling
Administrative Records and supporting enforcement actions. A key  goal of
the IRM program  is to ensure that OSWER's records are complete, well
organized, readily accessible to program staff, protected from unauthorized
disclosure, and safeguarded and reserved for  future uses over a very long
timeframe.

As part of the effort to improve management of Superfund records, OSWER's
Information Management  staff initiated  the Superfund  Document
Management System (SDMS) project in 1989. The overall goal of the project
is to identify, select, and implement an integrated solution to the Agency's
requirements for managing Superfund site files.

The  purpose of the SDMS project is to  provide  an integrated solution to
OSWER's requirements for managing Superfund site files.  The SDMS project
identified and evaluated a range of alternative solutions  to meet the Agency's
requirement for managing Superfund site  files.  OSWER is in the process of
validating the selected approach that combines automated document-level
indexing with limited digital imaging. Plans for this project are to:

•     Begin the design and development of the baseline SDMS system in FY
      92.
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•     Implement SDMS as a pilot in a selected region and then roll out to the
      remaining regions on a phased basis.

•     Conduct a review of SDMS by RCRA program areas  to evaluate its
      potential application to the RCRA records management  program.

Objective 5.2 - Implement an OSWER-wide Strategic IRM Planning Process.
The purpose of an OSWER strategic IRM planning process is to ensure that
IRM  resources  adequately address both  existing  and future OSWER
programmatic needs.  The OSWER strategic IRM planning process will
support the OSWER programmatic planning  cycle to ensure that IRM plans
reflect the programmatic priorities and new requirements.  OSWER's strategic
IRM plan will be updated regularly to reflect OSWER changing priorities and
resource considerations.   Future iterations of the plan will contain more
details on project initiatives and  will more closely tie to the IRM budgeting
process.  It will highlight and summarize the OSWER offices' tactical plans,
and form the  basis for a routine review of the OSWER IRM program  and
associated resources.

The Strategic IRM plan will serve as a  means of communicating  OSWER's
ongoing and future ERM initiatives and priorities and provide senior OSWER
management  and Agency ERM management with an  understanding of the
OSWER ERM program and associated resources, and  how OSWER program
and IRM goals are  linked to OSWER ERM strategies and objectives.  The IRM
planning process will be designed to support and dovetail with the OSWER
strategic programmatic planning activities to ensure  that long range ERM
initiatives  are supporting OSWER strategic directions.  In addition, the
planning process will result in ERM plans that will provide  information on
OSWER's requirements to  OARM, and information on related IRM activities
to other EPA media offices. OSWER will:

•     Develop and implement an annual planning process that  will  fully
      integrate the OSWER offices' IRM plans and support the annual update
      of the OSWER Strategic Plan.

•     Design  the process to  include detailed descriptions, schedules  and
      resources for all of OSWER's IRM objectives/activities to serve as a
      monitoring  tool  and  communication  source  for  all  of OSWER
      activities.

Objective 5.3 - Formalize the Data Administration organization in OSWER.
A data administration program is the management function responsible for
the definition, organization, protection and efficiency of databases in OSWER.
The goal of data administration  is the cost effective collection, storage, and
access of data of sufficient quality to support  OSWER mission. Its purpose is
to maximize  the value, quality, and use of data  resources in OSWER.  The
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data administration  functions  focus on  the conceptual  planning and
organization of the data resource. This includes data modeling, developing
policies and data standards, training users and program management in data
management  concepts, and coordinating other data activities  throughout
OSWER with system designers and users.

OSWER  at this point  has  not  yet  completely  formalized  its  data
administration program. However, many data administration activities have
been  conducted  in  OSWER.    For example, OSWER has  developed  a
centralized inventory of its data  and systems, performed data modeling for
many of its larger information systems, and created a data dictionary for
OSWER which serves as a central repository of information about OSWER
data.  These activities have provided OSWER with a baseline understanding
of what data is under our control, where it resides, and where it is duplicated.
It also provides an understanding of what data is available already in OSWER
and where it is located.
              V
To date, the only data administration role formally identified is the OSWER
Data Administrator, a member of the IM staff.  To formalize  the data
administration program in OSWER, other roles and responsibilities will be
defined in  the OSWER  program offices.  An organizational structure will
assure  senior management guidance, office-wide participation and  sufficient
staff resources  to write,  implement, and maintain  OSWER-wide data
administration policies, guidances  and standards.  This structure  is an
important organizational entity since the members are ultimately responsible
for  implementing and applying the data  policies and  standards to the
operation of their organizations.  They are also  closest to the work being
performed  in the organization  and are thus in the best position to propose
new standards, revise current standards, and most importantly provide the
analysis on the potential impact of a  proposed OSWER-wide data standard in
their program area. OSWER will:

•     Establish a formal  office-wide data  administration organization to
      support the development  and sharing of  office-wide program data
      throughout OSWER.  This organization will provide  the leadership
      and  coordination point  for OSWER's data administration activities,
      and  provide accountability  for  data administration activities  in
      OSWER's offices.

Objective  5.4 - Develop  and promulgate  OSWER Data Administration
standards and policies. OSWER has developed data management and data
modeling practice papers  as part of the life cycle management guidance.
Additional  standards and policies will be developed to fully support a data
administration program.  For example, data definition standards in such areas
as facility  identifiers,  and procedures  and  policies on  data  standard
                                  37

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development will be developed to support and implement the program.  As
part of this objective, OSWER will:

•     Develop a data standards program to develop and publish OSWER data
      standards  to  govern  the collection and automation of  OSWER's
      information.

•     Develop an IRM policy that formally charters the organizational
      responsibilities of the data administration function in OSWER.

•     Create a centralized review  of new system development efforts and
      requirements to ensure compliance with the new data administration
      policies and standards.

Objective 5.5 - Investigate ways to convey new requirements to OARM.
OARM  provides OSWER  with  IRM  operational services   including
mainframe computing, telecommunications and office automation support.
OSWER is one of the largest customers of  these OARM services.  For
example,  several  of OSWER's  large  collection  efforts  and  system
development efforts, such as the implementation of RCRIS, are dependent
upon a national telecommunications infrastructure. An infrastructure is the
communications backbone that provides national communications support
to regions and states.  OARM is responsible for providing the Agency with
this very important  IRM service.  It is essential that OSWER work closely
with OARM  in  identifying its IRM requirements  so  that OARM can
adequately provide these services in the future. OSWER will:

•     Investigate ways to better convey future DRM needs to OARM through
      regular user group sessions and the EPA IRM Steering Committee.

Objective 5.6 - Expand the Office Automation (OA) capability throughout:
OSWER.  OSWER's IRM environment is changing from large, mainframe-
based systems to a more OA-user oriented environment. Future IRM support
will need to be directed toward providing users in headquarters and th<»
regions with the communications, training, and hardware and software to
effectively access and process OSWER information in  support of daily
programmatic  activities.    This  support  will  provide   improved
communications  through the use  of LAN technology, and an  improved
capability to  share  and access information throughout the Agency.  OA
technology has the potential to bring powerful graphic, shared scheduling and
executive  information  tools to all OSWER personnel.  OA activities include
the following:

•     Install LAN technology in all OSWER offices and regions by FY94.

•     Install scheduling packages that will allow OSWER staff to access each
      other's calendars.
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*     Investigate and evaluate graphic user interfaces to introduce graphic
      capability to OA users.

•     Investigate the potential of executive  information systems that will
      allow OSWER's managers access to OSWER databases and key program
      management information.

Success Measures for Strategy #5

•     All OSWER ERM staffs will have adopted an integrated approach to the
      development of new OSWER systems and data collection activities as
      defined in the targeted information architecture.

•     An office-wide data administration organization will be in place and
      will be recognized as the lead organization and central coordination
      point for all OSWER's data administration activities.

•     In FY93, all OSWER offices will have developed detailed tactical  plans
      describing their ongoing and future IRM activities.

*     By the end of FY92, the implementation of SDMS pilot phase will be
      completed.

*     All OSWER personnel will have access to and training in the latest OA
      tools and software to support their operations.

•     By FY94, all OSWER regions and Headquarters offices will be able to
      communicate with each other.
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    Appendix A




Scope and Approach
          41

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42

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Scope and Approach

The development of OSWER's Strategic IRM Plan was initiated by the Resource
Management and Information Staff in the Office of the Assistant Administrator.  A
planning project team was formed that included members of the IM staff and the
Information Management Coordinators (IMCs) from each OSWER office.  The team
attended the  kickoff meeting and reviewed initial planning materials,  identified
appropriate interviewees from the program areas, and provided access  to program-
specific planning materials, studies, and reports.

The planning  team reviewed all the budget and planning materials provided by the
program areas, and  interviewed over  40  personnel in support of the planning
project.  The interviewees included many of the  chairs of the OSWER program
planning committees,  Deputy  Office Directors, senior program staff, and IRM
support staff.  Based on an analysis of the planning  materials and the information
provided by the interviewees, the planning team developed a draft strategic IRM
plan.  The draft plan was distributed to all IMCs and selected program personnel for
their review and comments.

Methodology

The  OSWER Strategic  IRM Flan was developed  using  a  standard  planning
methodology based on the Office of Policy, Planning, and Evaluation's "Overview  of
Strategic Planning at  the Environmental Protection Agency."  The methodology was
adjusted to adapt to OSWER's requirements and incorporated the key elements of a
strategic planning process. These elements and the OSWER Strategic IRM planning
process include the following:

Q     Identifying OSWER's programmatic mission  and objectives  as defined  in
      OSWER's Strategic Plan FY 1993-1996;

Q     Evaluating the current IRM environment (a realistic  view of the strengths
      and weaknesses in terms of OSWER's current IRM support and assessing the
      impact of internal and external factors on  OSWER's current  operating
      capabilities and identifying where changes may  need to occur);

Q     Selecting and evaluating the most promising IRM strategies that will enable
      OSWER to meet and support the information challenges during the planning
      years, based on these analyses; and

Q     Identifying the major IRM objectives to implement the strategies during the
      planning years.
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                              Interview Guide
1.     Programmatic Direction
      •     What is the strategic direction and/or key initiatives your organization
            plans to undertake during the next five years?
      •     Do you anticipate any strategic changes to your organization's mission,
            goals, or major areas of emphasis, including upcoming legislation?
      •     Will these changes result in new information being collected, shared
            across OSWER or EPA, or current information being collected in a new
            way?

2.     Importance of IRM
      •     How important is IRM  (records  and  information management
            activities, information systems,  hardware, PCs,  telecommunications,
            etc.) to the success of your program?
      •     How does your program currently benefit from IRM?
      •     How does IRM support your major functions and objectives?
      •     Are there areas where IRM support will  be needed in the future to
            support your office functions?
      *     Are there areas where current IRM support is not sufficient?
      *     What tangible benefits could be realized if IRM support was improved?
      •     Are there other opportunities for  new IRM  support that you can
            envision?

3.     Information Management
      •     To what  extent will it be necessary for your program to  obtain or
            provide information across OSWER program/organizational lines and
            across EPA program/organizational lines?
      •     Will there be changes in your program mission that will change the
            way you need to collect information?
      •     Will these changes affect the way that your systems are developed or
            will it affect your current systems' structure?

4.     Information Systems
      •     Who is  responsible for  the development,  enhancement,  and
            maintenance of your systems?
      •     Who are the primary users of the systems?
      •     Are there expected changes in your program area that will impact the
            systems that you currently use?
      •     Are  there  opportunities  for improvement  in  current/future
            system/software development support?
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Planned IRM Activities
*     Who in your organization is  responsible for planning future  IRM
      support?
•     Who  in your  organization is responsible  for  identifying  IRM
      requirements?
•     What are the expected IRM activities for your program over the next 1-
      5 years?
•     Does your program need new/improved systems or other types of IRM
      support (Data Management, Office Automation, Telecommunications
      support, CIS, etc.) that are not included in current IRM plans?
•     What  are the anticipated benefits from these activities i.e., improved
      productivity, reduced maintenance costs, etc.?

IRM Program Delivery
•     What is your process for obtaining IRM support?
*     Who is  responsible for budgeting and implementing IRM support in
      your organization?
*     How are you affected by current  IRM policies (either informal or
      formal), i.e., such as policies on information management?
•     Do you envision increased or decreased IRM programming support in
      the future? Contractor support?
*     Are there any program obstacles or constraints which may impede your
      organization from acquiring or using needed IRM services?
            Funding/FTE limitations
            Lack of ADP training/staff within your own organization?
            Uncertain future legislative requirements?

Strategic IRM Flan
•     How may this  IRM plan be effective in serving your organization's
      mission needs?
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                               Interviewee List
Office of Assistant Administrator

Dorothy Cantor, Special Science Advisor to
Assistant Administrator

Special Assistant
Bill Hanson
Jim Berlow

Resource Management and Information Staff
Judith Kertcher, Director
Susan Absher

Jack Frost, Director of IMS
Peg Hall
Mary Lou Melley
Chuck Carpenter
DeBorah Allen **

Chemical Emergency Preparedness &
Prevention
Jim Makris, CEPO, Director
Elaine Davies*, CEPO, Director
Tony Jover, IMC, Director

Technology Innovation Office
Meg Kelly, Deputy Director

Policy Analysis & Regulatory Management
Staff
Margaret Schneider, Director

Organizational Management & Integrity Staff
Laurie May, Director
OERR

Timothy Fields, Deputy Director
Mike Cullen, IMC, Director MSDS

Office of Program Management
Clem Rastatter*, Director

Hazardous Site Evaluation Division
Larry Zaragoza, Acting Director

Hazardous Site Control Division
Walter Johnson

Emergency Response Division
Stephen Luftig, Director
osw

Sylvia Lowrance*, Director of OSW
Myra Galbreath, IMC, Branch Chief
Jeff Denit

Communications, Analysis and Budget
Division
Lorerta Marzetti, Director
Jim O'Leary, Deputy Director

Permits and State Programs Division
Dev Barnes, Director

Waste Management Division
Russ Wyer, Director

Characterization and Assessment Divisionl
Elizabeth LaPointe
                                        46

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OUST

David Ziegele*, Director
Wilna Ray, IMC

Implementation Division
William Foskett
Outside of OSWER

OIRM
Daiva Balkus

OPPE
Margaret Saxton
OWPE

Norm Niedergang, Acting Director
Joe Acton, IMC

RCRA Enforcement Division
Susan Bromm, Director
Steve Heare*, Chief of Policy and Program
Operations

CERCLA Enforcement Division
Arthur Weissman, Acting Director

Program Management & Support Office
David Chamberlin, Acting Chief
** Strategic (IRM) Plan Project Manager

*  Strategic Plan (Program) Work Group Chairs and Members
                                       47

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48

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    Appendix B




OSWER Organization
           49

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OSWER IRM Overview

OSWER's information environment is characterized by a mixture of centralized and
decentralized  management  of IRM services  that  support  a diverse  set  of
organizations: OSWER program offices, EPA regional offices, and state, county and
local government organizations.  OSWER's organizational approach to IRM is
unique within  the Agency. OSWER assigns most of the IRM responsibility to the
individual  program offices  and the Regional  Waste Management Divisions.
OSWER-wide  IRM  policy development, oversight and guidance functions  are
centralized  in  the  Information Management staff (IM) within the Resource
Management and Information Staff which reports directly to the AA of OSWER.

EPA-wide  IRM policy  development, oversight  and guidance  functions  are
centralized  in the Office of Information Resources Management (OIRM) within the
Office* of Administration and Resources Management (OARM) which is in  the
Office of the Administrator of EPA.  OIRM also provides systems development
support to all EPA customers  through the Systems Development Center (SDC). The
National Data Processing Division (NDPD) of  OARM provides centralized
operational  services.  NDPD operates the mainframes and telecommunications
networks of EPA and  offers support in office automation  and other technological
areas.  OSWER is one of the largest customers of OARM.  OSWER uses  the
mainframes for their large  centralized  applications such as CERCLIS and is
dependent upon the telecommunications network for linkages to the regions and
states.  OARM also provides OSWER with office automation support and assistance
in implementing new  technologies such as CIS.  A percentage of OSWER's IRM
budget is appropriated to OARM for these services.

OSWER IRM Organizations

OSWER's IRM organizational framework consists of the Information Management
staff (IM), the  program office Information Management Coordinators (IMCs), and
the Regional Waste Management Divisions.  OSWER also  has an Information
Management Steering Committee to provide policy and direction for IRM resources
in OSWER (see Figure B-l). These organizations are briefly described below.
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              Figure B-l OSWERIRM Organization
                                OSWERAA
 Information Management
   Steering  Committee*
        RMIS
       SIRMO,
Information Management
                                   OWPE
                                                                     IMC
•••
^M -Mi
tmm m^m


Regional Waste Management Divisions 1
* IM Steering Committee Chair:
   Director of Information Management
 Members:
   Deputy Directors of OERR, OSW, and OWPE
   Director of OUST
   1 Regional Director, Waste Management Division - Lead for RCRA
   1 Regional Director, Waste Management Division - Lead for Superfund
    1 Assistant Regional Administrator
 Advisory:
   Director of OIRM
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Senior IRM Official (SIRMO),
Infonnation Management staff (IM),
Resource Management and Information Staff (RMIS)

The Information Management staff in the Resource Management and Information
Staff provides overall leadership of OSWER's IRM program. The Director of the IM
staff serves as OSWER's Senior IRM Official (SIRMO), with overall responsibility for
the planning and management of OSWER's IRM program.

The IM staff drafts all OSWER-wide IRM policy, standards and procedures; leads the
IRM planning process; coordinates and consolidates program office IRM plans and
IRM  inventories prepared  by  the program  offices; leads  OSWER's  records
management  program; leads OSWER's data administration program; leads  the
research  of new information management technologies  and  tools for potential
application to OSWER programs; leads the  development of initiatives for IRM
staffing and training, organization, coordination, and communication; and provides
staff support to the Information Management  Steering Committee.  In an oversight
role, the  Information Management staff reviews individual projects, and reviews
and approves all OSWER ADP procurements.

Information Management Coordinators

The individual  program offices plan and manage  their respective IRM programs
and,  together with the regional offices, account" for most of the IRM activities and
resources within OSWER.  The program offices determine program-specific IRM
needs, manage  the life cycle of individual systems, conduct records management
activities, manage the acquisition and use  of information processing technologies
such as minicomputers, microcomputers, and  local area networks, and  provide
training to their respective staffs  in the use of available systems and technologies.
The program offices also work with the Regional Waste Management Divisions to
identify regional IRM needs and to determine the best approaches and headquarters'
role  in meeting these needs.  Program  office IRM activities are planned  and
managed under the supervision of an Information Management  Coordinator (IMC).
liach IMC serves as the single point of contact  for coordination with the Information
Management staff.  The specific organizational placement of the IMC within each
office, and the  appropriate level of staff support, is determined by each Office
Director.

Regional Waste Management Divisions

The  Regional Waste  Management Divisions plan and  manage IRM activities
specific to each region, and work jointly with program offices at headquarters to
develop and support national program information systems.  Within each regional
office, an IRM unit within  the Waste Management Division provides IRM support
services to the Division (and to other regional  staff), including system development
and  maintenance support, computer operations,  and maintenance of  personal
computers and local area networks.
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Information Management Steering Committee

The  Information  Management  Steering Committee  provides OSWER-wide
guidance on IRM  policy, planning, and  prioritization of major initiatives, and
direction on  the development and implementation of OSWER's information
systems and the technologies to meet OSWER's IRM requirements. In addition, the
Committee:

Q    Reviews and approves long range and operating year IRM plans and budgets,
      and all IRM policies.

Q    Reviews and approves individual projects which fail within the  'Threshold
      Criteria" outlined in OSWER's System Life Cycle Guidance, monitors project
      progress, determines whether additional resources may be allocated, decides
      whether to continue or terminate projects based on reviews at  the end of
      major project milestones, and conducts other reviews at given points in the
      development process, as determined by the Committee Chairman.   The
      Committee also resolves conflicts that may occur when systems projects
      impact multiple organizations.
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  Appendix C




OSWER Systems
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                             OSWER Systems

The following is a list of the OSWER systems contained in the DRD. The systems
are further broken down by branch within the OSWER organization.
Assistant Administrator (AA)

SYSTEM                                                     BRANCH
Accident Release Information Program (ARIP)                     GEFPO
Computer-Aided Management of Emergency Operations (CAMEO)    CEPPO
Data Resource Directory          •                              RMIS
Five Year Information Resources Management System (FIRMIS)      RMIS
Hazardous Waste Collection Data Base                            RMIS
OSWER Directives System    .                                  RMIS
Supeifund Document Management System                        RMIS
Workstation Inventory System (WIS)                             RMIS
Cleanup Information Electronic Bulletin Board                     TIO
NPL Site Data Base                                             TIO
Office of Emergency and Remedial Response (OERR)

SYSTEM                                                     BRANCH
Emergency Response Notification System (ERNS)                   ERD
Oil and Hazardous Materials Technical Assistance Data Base System   ERD
(OHMTADS)
Reportable Quantities Data Base                                  ERD
CLP Analytical Results and Quality Assurance Data Base (CARD)      HSED
CLP Statistical Data Base                                        HSED
IvIPL Characterization System                                    HSED
I'JPL Information System                                        HSED
IsIPL Technical Data Base (NPL)                                  HSED
Preliminary Assessment (PA) Score                               HSED
Prescore                                                      HSED
Sample Tracking and Invoice Payment System (TIP)                 HSED
Scheduling and Allocation Monitoring System (SAM)               HSED
Superfund Chemical Data Matrix                                 HSED
CERCLIS Version 2.0                                           OPM
CERCUS Version 3.0                                           OPM
OERR Office Automation  System                                 OPM
Records of Decision System (RODS)                               OPM
WasteLan                                                     OPM
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Office of Solid Waste (OSW)

SYSTEM                                                      BRANCH
Biennial Reports                                               CABD
Corrective Action Reporting System (CARS)                        CABD
Hazardous Waste Data Management System (HWDMS)              CABD
Hazardous Waste Generators Survey Data Base                      CABD
Hazardous Waste TSDR Facilities Screening Survey                  CABD
Hazardous Waste TSDR Facilities Survey (TSDR Survey)             CABD
Resource Conservation and Recovery Information System (RCRIS)     CABD
Automatic Laboratory Evaluation System (ALES)                    CAD
Delisting Petition Data Management System (DPDMS)                CAD
Industry Studies Data Base (ISDB)                                 CAD
Medical Waste Tracking System                                   CAD
Aerial Photo Data Base                                          PSPD
Authorized Tracking Data System                                 PSPD
Case Study Data System (CSDB)                                   PSPD
Corrective Action Bibliographic Data Base                          PSPD
Federal Facilities Inventory System (ASIDES)                        PSPD
FIRM Facility Financial Data Base (F3DB)                           PSPD
Hazardous Waste Data Management System - SAS                   PSPD
Capacity Assurance Plan Data Base                                WMD
Office of Underground Storage Tanks (OUST)

SYSTEM
Corrective Action Advisor 1/Texas
Integrated Financial Management System (INFEMIS)
Reg-in-a-Box
State Programs Data Base
File Transfer System
Office Forms Facilitator
Operation Information System (OIS)
Regional Operation Information System
Underground Storage Tanks - Data Management (UST-DMS)
BRANCH
ID
ID
ID
ID
ID
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Office of Waste Programs Enforcement (OWPE)

SYSTEM
Enforcement Case Support Expert Resources System
OWPE Controlled Correspondence System
Technical Enforcement Support Work Assignment
OWPE Personnel Tracking System
Site Enforcement Tracking System (SETS)
RCRA Administrative Action Tracking System (RAATS)
BRANCH
CED
CED
CED
PMSO
PMSO
RED
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