200D84001
DRAFT
ADMINISTRATIVE AUTOMATED OFFICE SYSTEMS
FEASIBILITY STUDY, IMPLEMENTATION AND
OPERATIONAL GUIDELINES
August 18,1982
DRAFT
-------
TABLE OF CONTENTS
Section
Section
Section
Section
Section
Section
1 Introduction
1.1 Purpose and Scope of the Guidelines
2 Preliminary Investigation
2.1 Scope of the Investigation
2.2 Investigation Procedures--
2.3 Making a Decision Regarding Further .Study
QUICK REFERENCE GUIDE
3 - The Feasibility Studj
3.1 Conducting the Feasibility Study
3.2 . Requirements Analysis
3.2.1 Definition of Requirements
3.2.2 System Design Model
3.3... Selecting Automated O/fice Equipment
3.3.1 Representative Configuration
3.3.2 Word Processing C6st.Analyses Comparison
3.4 Proposed System Design
4 Detailed System Design
4*1 Introduction
4.2 Hardware and Software Configuration
4.3 Environmental Considerations -/y:
4.4 The Total System Design
5 Procurement
5il Introduction - •;'•.:
$.2 Overview of EPA Standard'Word Processing Contract
&J Requirements for Procurement ;
6 Implementation
6.1 Introduction
6.2 Site Preparation
6.3 Delivery, Installation and Acceptance
6.3.1 Delivery of Equipment .
6.3.2 Notification of Shipment/Intent tOiDeliver
6.3.3 Notice and Certification
i6.3.4 Software Installation
: 6.3.5 Acceptance Testing
6.4 Conversion Support
6.5 Training
-------
Section 7 Systems Operation
7.1 Introduction
7.2 Daily Operations Guidelines
7.2.1 Prepare for Daily Operations
7.2.2 Daily Procedures
7.2.3 Correct Problems
7.2.4 End Daily Operations
7.3 Maintenance and Back-Up
7.3.1 Schedule Vendor Hardware Maintenance
7.3.2 Operator Maintenance
7.3.3 'Software Maintenance and Back-Up
.v 7.3.4 • Supplies and Material Ordering
7.4 Operations Documents
Section " 8 ' Review and Evaluation
8.1 " ? Introduction
8.2 ^ Purpose and Scope
8.3 ' the Review Process
8.4 Methodology
8.5 ...Conclusions and Recommendations
Appendix,A ; Typing Productivity Analysis
Appendix B -' Key.Product Analysis
Appendix C Preparation of Document Requests
Appendix D Equipment Descriptions and Costs
Appendix E WP Conversion Action Decision Matrix
-------
AOS GUIDELINES 28 July 82
SECTION 1
INTRODUCTION
1.1 PURPOSE AND SCOPE
The purpose of these guidelines is to provide a framework
within which word processing and office, automation can be planned,
implemented, and managed in the Environmental Protection Agency. The
software and hardware used to implement word processing and automated
office systems in the Agency will be selected-from that available via two
Agency wide contracts: one for Word Processing, and another for,. Office
Computers. ?
•!• '. i
This version of the guidelines specifically applies to those
applications supported by equipment available under the Agency-wide
word processing contract. A later release will expand the scope of'these
guidelines to address other automated office applications that can be
supported by the Agency-wide contract for office computers. For each
Program Office, a Word Processing Coordinator will be identified. The
coordinator will be responsible for implementing these guidelines with
respect to word processing acquisitions.
Fundamental EPA policy is to provide each operating and staff
unit with the appropriate support (equipment and services) to enable them
to produce their key products in a timely manner, at required quantity
levels, and at the least overall cost. However, the level of justification
required will be related to the scope and size of the equipment and services
that the unit proposes to acquire. This justification can be expressed in
terms of both cost-avoidance and value-added benefits. The scope arid size
of the feasibility study supporting this justification is determined by the
user-community to be supported (e.g., clerical, technical, and professional
1-1
-------
I acknowledge receipt of the Administrative Automated Office Systems
Feasibility Study, Implementation and Operational Guidelines.
Name:
Address:
Point of Contact (if other than yourself):
Please send to:
Robert M. Morgan
EPA Word Processing Coordinator
Management Information and Data Systems Division
PM218
Environmental Protection Agency
401 M Street, S.W.
Washington, D.C. 20460
-------
AOS GUIDELINES 28 July 82
staff) and the functions to be provided (e.g., word processing, electronic
transmission of documents, and simple records management). A typical
study might require 4 to 6 person days to prepare.
These guidelines encompass the entire systems life cycle and
provide a framework (or methodology) for planning, acquiring,
implementing, and managing EPA word processing. This methodology
addresses six phases in the systems life cycle. They are:
o Preliminary Investigation
o Feasibility Study
o System Design (Specification and Procurement)
o Implementation
o System Operation, and
o Review and Evaluation.
The phases are addressed in detail in Sections 2 through 8.
Figure 1-1 outlines the major activities and responsibilities for each
phase.
1-2
-------
L PRELIMINARY INVESTIGATION
o User discusses available technology and potential
applications with MI DSD (Optional)
o User determines general requirements and potential
benefits of new or modified system
o If potential benefits warrant, user plans for feasibility
study
H. FE ASIBILIT Y STUD Y
o User contacts MI DSD for coordination and any assistance
required
o User develops comprehensive definition of requirements
with assistance from MIDSD as required
o Alternative solutions are identified and analyzed
o Cost-Benefits of alternative solutions are developed
o Recommended alternative is examined in detail
ffi. SYSTEM DESIGN
o MIDSD assists user in:
Determining size and configuration of
recommended system
Preparing required procurement documentation
IV. IMPLEMENTATION
The Implementation Phase is a joint venture involving the User
organization, MIDSD, EPA Facilities Management Staff, and
Vendor personnel. However, the user has the primary
responsibility for coordinating all activities in this phase.
AUTOMATED OFFICE SYSTEMS GUIDELINES:
MAJOR ACTIVITIES AND RESPONSIBILITIES
Figure 1-1 (Page 1 of 2)
1-3
-------
o Implementation Plan is developed
o Software/Hardware Installation activities including:
Order Processed by EPA Contracting Office
Site Preparation
Delivery and Installation
Training (by vendor)
Acceptance Testing (by the user)
o If existing software or data files are to be converted to
the new system:
Programming (for conversion to new system)
Integration and System Test
Acceptance Testing
o Conversion: New equipment tested with existing
equipment
V. SYSTEM OPERATION
o User Operates System
o Vendor provides refresher/new staff training
o Vendor provides hardware and software maintenance as
required
VL REVIEW AND EVALUATION
o MI DSD assists user in evaluating expected vs. actual
system benefits
o Assessment of System to refine and enhance as
appropriate.
AUTOMATED OFFICE SYSTEMS GUIDELINES:
MAJOR ACTIVITIES AND RESPONSIBILITIES
Figure 1-1 (Page 2 of 2)
1-4
-------
AOS GUIDELINES 28 July 82
SECTION 2
THE PRELIMINARY INVESTIGATION
2.1 SCOPE OF THE INVESTIGATION
The preliminary investigation is initiated by management
based on general objectives of the organization. The investigation will
provide management with general requirements and the benefits to be
derived from implementing a new system or from modification to an on-
going system. The investigation will also indicate if a comprehensive and
detailed Feasibility Study is needed. Based on the results of the
investigation, management can determine the need for an in-depth
analysis, areas of concentration and factors to be considered in the
Feasibility Study.
The preliminary investigation should focus primarily on (1) the
use of the current system and (2) the identification of office problems.
Structured Interviews or questionnaires may be used as appropriate to
gather pertinent information.
Figure 2-1 illustrate a representative table-of-contents for the
preliminary investigation report. The preliminary investigation may
identify alternatives to word processing or office automation. For
example: (1) retraining in the basic typing skills (2) redefining of current
office procedures, (3) centralized typing functions and (4) contract typing
"\
services. These may be more cost-effective than the installation of word
processing equipment or Office Computers.
2-1
-------
CONTENTS OF PRELIMINARY INVESTIGATION
1. Introduction
1.1 Background (Mission Statement)
1.2 Define Organization Objectives
2. Definition of General Requirements
2.1 Identify Problem Areas
2.2 Determine Overall Requirements
3. Alternatives
3.1 Identify Potential Benefits
3.2 Identify Opportunities for Greatest Return on Investment
3.3 Define Scope and Focus and Level of Effort for Subsequent
Feasibility Study
Figure 2-1
2-2
-------
AOS GUIDELINES 28 July 82
2.2 INVESTIGATION PROCEDURES
The following outlines the series of procedures that should be
followed in performing the preliminary investigation.
A. DETERMINE GENERAL OBJECTIVES OF THE
ORGANIZATIONAL UNIT (E.G.. DIVISION. BRANCH OR
SECTION)
1. What, is the mission of the program or functional office?
2. What are the goals of the program or functional office?
3. What are the major office processes or systems required
to support these goals? What are the established or
desired information flows? (i.e., What are the key
decision processes of the office and what information is
required to support these decisions?)
4. What leads one to believe that office automation will
help accomplish these goals?
Answers to the above four questions should define the general
objectives and processes of the organizational unit. '
B. SURVEY 'THE CURRENT SYSTEM AND IDENTIFY
PROBLEMS
1. Survey instruments to be used.
o Interview Questionnaires
- Managers/Professionals
Support Level Personnel
2. A summary of the data collected during the survey
should identify problems with the existing system. For
example:
o Change in workload (Define how it has changed)
o Information flows (Define and illustrate)
2-3
-------
AOS GUIDELINES 28 July 82
B.
o Quality of work (Why is it below expected
standards?)
o Employee morale (What has caused it? Explain.)
o Increase in overtime (Why? What are the reasons?
Is overtime a continuing problem? If so? Why?
Explain.)
o Reduction in staff (What are the losses?)
o Turnaround time (What is causing it?)
o Production backlogs (Why? How did they develop?)
o Priority demands (Can contentions for priorities be
changed?)
DETERMINATION OF GENERAL REQUIREMENTS
With the identification of problems in the current system
general requirements should be determined. For example:
Requirement:
Problem(s):
Requirement:
Problem(s):
Requirement:
Problem (s):
Requirement:
Problem(s):
Increase in professional and administra-
tive productivity.
Backlog, turnaround time, increased
overtime.
A need for office communications.
Information flows, turnaround time.
Effective use of present staff and
equipment.
Employee morale, increased overtime,
backlogs, reduction in staff, turnaround
time.
A need to tie in data processing
applications.
Information flows, turnaround time,
change in workload.
2-4
-------
AOS GUIDELINES 28 July 82
2.3 MAKING A DECISION REGARDING FURTHER STUDY
The results of the preliminary investigation will indicate if a
comprehensive and detailed feasibility study is needed before
implementing a new system or modifying the existing system. Based on
the results of the investigation management will determine whether a
word processing or an office automation study is required to meet the
objectives of management. In making the decision the following factors
are considered:
(1) What general requirements can be met through word
processing or office automation applications;
(2) What are the limitations and constraints of the
organizational unit budget for the fiscal year;
(3) Will the cost of an WP/OA study be within the
limitations of the budget for the fiscal year;
(4) Which EPA contract, (word processing equipment or
office computer) can meet the general requirements; and
(5) What procedures are involved in conducting a
comprehensive WP or OA study. (Review the Quick
Reference guide which follows this section and Figure
2-2).
These factors are analyzed to determine which type of study
should be performed to achieve the objectives of management. In
performing the analysis, the general requirements should be ranked
according to importance, taking into account what monetary resources,
people and equipment are available for conducting the study and an
evaluation of the WP/OA equipment contracts to determine which can
meet the general requirements. Other factors for making a decision may
be the size of the organization and specialized applications.
The preliminary investigation should provide sufficient
information to determine:
2-5
-------
REQUIREMENTS AND BASELINE DATA MEASUREMENTS EXAMPLES
General Requirements (Goals)
A. Increase Support Staff Productivity
Word
Processing
Office
Automation
Baseline Data
o Typing Volume
o Typing Categories
o Use of E mployee Time
o Equipment Use
B. Increase Professional Staff
Productivity
C. Office Communications, Information
Flows
D. Specialized Application
(e.g., Administrative
Services; Personal Services)
E. Effective use of Equipment and
Personnel
F. Improve Quality of Work Output
Key Product Analysis
Key Product Preparation
(Processing)
Use of Employee Time
Key Product Preparation
(Processing)
Transmission/Distribution
Use of Employee Time
Key Product Preparation
(Processing)
Equipment Use
Human Factors
Use of Employee Time
Quality of Work
Key Product Preparation
(Processing)
Figure 2-2
-------
AOS GUIDELINES 28 July 82
o the size and scope of the subsequent feasibility study,
and
o the appropriate technology that can address the
identified (preliminary) requirements.
It should be noted that during the course of the feasibility
^
study, as the identified requirements are further refined and enhanced,
the scope of the proposed system may expand or contract from that
envisioned in the preliminary investigation.
.:
Should findings indicate that the scope will expand, the level-
of-effort required for a feasibility study will also expand. For example,
one may have to collect additional data on on-going activities through use
of questionnaires, interviews, and activity logs. Management review and
approval should be obtained before committing additional resources for an
expanded feasibility study.
\
The techniques that can be employed in conducting a word
processing feasibility study are detailed in Section 3.
2-7
-------
QUICK REFERENCE GUIDE
Category
A. Preliminary Investigation
1. Suggested Contents
2. Data Collection Instruments
B. Feasibility Study Limited in Scope
1. Suggested Contents
2. Data Collection Instruments
3. What Instruments to Use
4. Analytical Procedures
(a) Key Product Analysis
(b) Typing Production Analysis
(c) Workstations Required for WP Applications
(d) Personnel Required for WP Application
5. Cost Analyses Comparison
C. Comprehensive Feasibility Study
1. Suggested Contents
2. Data Collection Instruments
3. Instruments to Use
Sections)
A. 2
1. 2; Figure 2-1
2.
B. 2
1. 3; Figure 3-1
2. 3
3. Appendix A; Figure A-l
4. Appendix A & B
(a) Appendix B; Figure B-l
(b) Appendix A; Figure A-2,
(c) Appendix A; Figure A-3, A-7
(d) Appendix A; Figure A-4
5. 3.4.3;
C. 3
1. 3; Figure 3-1
2. 3
3. Appendix A; Figure A-l
-------
r\»
to
Category
QUICK REFERENCE GUIDE
Section(s)
D.
E.
F.
4. Analytical Procedures
(a) Key Product Analysis
(b) Professional and Support Level Task Costs
(c) Typing Production Analysis
(d) Workstations Required for WP Applications
5. System Design Model
6. Cost Analyses Comparison
Developing The System Design
Procurement of New System
1. Preparation of Procurement Requests (PRs)
2. Overview of EPA Word Processing Contract
3. Equipment Costs
Implementation of New System
G. Operations of Implemented System
1. Operations Monitoring Documents
H. Review and Evaluation of Implemented System
D.
E.
F.
4. Appendix A & B
(a) Appendix B; Figure B-l
(b) Appendix B; Figure B-4
(d) Appendix A; Figure A-2
(e) Appendix A; Figure A-3, A-7
5. 3.2.3
6. 3.4.3; Appendix D
4
5
1. Appendix C
2. 5
3. Appendix D
6
G. 7
1. 7.4
H. 8
-------
-------
AOS GUIDELINES 28 July 82
SECTIONS
THE FEASIBILITY STUDY
The word processing feasibility study consists of three major
components:
o Requirements Analysis
o Alternative Equipment Analysis
o Proposed System Design
A detailed description of the contents of a feasibility is shown in Figure
3-1. The suggested level-of-effort for word processing feasibility studies
is as follows:
h
o New Equipment or Additional Equipment
1 to 25 workstations - Maximum of 3-4 person days
25 to 50 workstations - Maximum of 10 person days ,
over 50 workstations - 10 to 25 person days
o Replacement Equipment (using Exchange Program)
same number (up to 25) - none
over 25 workstations - 10 person day effort
To facilitate the review process, MIDSD is requiring the
submission of summary documentation only for equipment available under
the Agency-wide contract for word processing equipment. In addition,
MIDSD requires a statement signed by the official authorizing the
expenditure of funds (e.g., Division Director) verifying that a formal
feasibility study report and supporting background information is available
for MIDSD review upon request. The summary documentation shall
conform to the format illustrated below.
3-1
-------
CONTENTS OF THE FEASIBILITY STUDY
1. EXECUTIVE SUMMARY
1.1 Background Information (org. primary responsibilities)
1.2 Requirements of the Proposed System
1.3 Justification of Requirements
1.4 Objectives of the Proposed System
1.5 Assumptions and Constraints of the Study
1.6 Methodology Use in Arriving at Requirements
1.7 Recommendations and an Implementation Plan
1.8 Alternatives Considered
2. DEFINITION OF REQUIREMENTS
2.1 Description of Existing System (Baseline)
This section should describe in greater detail the organization
and provide an overview of the major functions performed by
the organization, major legislation affecting the organization,
principal geographic locations, and type and size of staff.
2.1.1 Analysis of Findings (Data Collection)
o Describe major data flows
o Specify workload volume
o Personnel -skill categories, staff ratio
o Equipment inventory
o Limitations of the existing system
2.2 Statement of Requirements for Proposed System such as:
o Increased Productivity
o Improve Management
o Improve Manpower Utilization
Figure 3-1 (Page 1 of 2)
3-2
-------
3. STATEMENT OF ALTERNATIVES
3.1 Describe how the alternative(s) will meet the requirements of
the proposed system.
3.2 Impact of Alternatives
o Technological
o Organizational
o Procedural
4. COST BENEFIT ANALYSIS
4.1 Cost of Present System
6 Personnel
o Equipment
4.2 Cost of Proposed System
o Personnel
o Equipment (Leased-rent options/Purchase)
o Environment modifications
o Training
4.3 Identify - Benefits
o Cost Reduction
o Value Enhancement
5. RECOMMENDATION (Proposed System)
4
5.1 State the reasons which support the recommendations of the
proposed system over the other alternative systems. Include
all quantifiable benefits and non quantifiable benefits,
required resources, possible effects on organization and
consequences of not taking action.
6. DEVELOP IMPLEMENTATION PLAN
Outline a plan to include detail system design, acceptance testing,
conversion and installation. Identify major milestones and management
decision points.
Figure 3-1 (Page 2 of 2)
3-3
-------
AOS GUIDELINES 28 July 82
o Specific Intended Applications of the Equipment (e.g.,
repetitive typing of letters, memos and short reports;
communication with Regions I, II, and IV; etc.).
o Workload Information as Appropriate, (e.g., 50 pages of
text produced per day; three communications sessions
per day estimated with an average of 10 pages of text
transmitted/received per session; etc.).
o User Population.
Number, type and function (e.g., Professional vs.
Clerical, routine text production vs. records
management)
Physical layout and planned interaction
Geographic location and communication
requirements.
o Certification by word processing coordinator that formal
feasibility study report and supporting background
information is available for MIDSD review.
3.1 CONDUCTING THE FEASIBILITY STUDY
The primary objective of the feasibility study is to examine
current operations and to identify applications where efficiency could be
improved through the use of word processing (or office computer)
equipments. The proposed improvements should be considered in the
context of potential organizational, procedural, and technological
impacts. As an initial step, the scope and objectives of the feasibility
study should be clearly defined.
3-4
-------
AOS GUIDELINES 28 July 82
A statement of objectives should include:
o A description of problems to be solved;
o An outline of results to be achieved; and
o A list of benefits to be gained.
A statement on the scope of the study should include:
o The name, geographic locations, and functional relations
of the organization to be studied;
o A description of the functions to be analyzed;
o A list of types of data to be reported; and
o A list of items to be excluded.
3.2 REQUIREMENTS ANALYSIS
This section describes the methodology and analytical
procedures used to evaluate the present methods of operation.
The study methodology and analysis is characterized by a set
of procedures that focus on productivity improvement and cost-
effectiveness. These procedures are used during the feasibility study and
in subsequent review and evaluation of word processing equipment.
Data may be measured in the following areas:
o Productivity
o Equipment use
o Total costs
o Key product preparation (processing)
3-5
-------
AOS GUIDELINES 28 July 82
Any of the above areas may be measured individually (or in
combination with others) depending on the general requirements and depth
of the study. Figure 2-2 gives examples of requirments and baseline data
to be measured.
The current (baseline) system must be measured before the
feasibility of any proposed changes can be evaluated. The system is
described in terms of key products. "Products" are the output of the
organization; such products may be written results or services performed.
By focusing on the product, it becomes feasible to identify a set of
technological, organizational, and procedural changes which can improve
productivity and cost-effectiveness. It should be noted that when the
productivity of a centralized word processing center is the focus of the
study, the key product to be examined is expressed in terms of typing
production.
Appendix A provides detailed procedures for Typing
Productivity analysis. Data is collected through an examination of
chronological files (or via typing activity logs) and is translated into
projected annual typing workload. This workload determines the number
of workstations and printers that can be justified. For example, an annual
typing workload of 896,000 lines would require a minimum of 5
workstations and 2 printers (Appendix A, Figure A-8). The actual number
required may be somewhat greater due to the physical location of the
clerical support staff and the resultant constraints on equipment sharing.
Periodic equipment utilization reviews by the Program Office Word
Processing coordinator will assist management in refining and enhancing
the equipment configuration initially acquired.
For other key product analysis, Appendix B provides guidance
on translating the information collected on key products into, first, the
level-of-effort expended and, then, the cost of preparing the key product.
This baseline cost together with the cost of proposed new equipment and
the projected impacts (technology, organizational, and procedural) on the
3-6
-------
AOS GUIDELINES 28 July 82
key product preparation process are the basis upon which new equipment
can be justified. The projected impacts on the key preparation process
can be expressed in terms of both cost-avoidance and value-added factors.
As a simplistic example, assume that four professionals are
involved in the logging and tracking of projects (the "key product") and
that this accounts for twenty-five percent of their time. Therefore, the
professional level-of-effort (labor) involved in key product preparation is
2080 hours (assuming 2080 hours = one person year). At $25.00 per hour,
the baseline cost of professional labor is $52,000.00. The equipment cost
of a single workstation and printer is approximately $4,000.00 per year
(assuming a three-year life cycle as in Section 3.3.2 and including
approximately 10% cost of supplies). At this point, it should be noted that
the proposed technology investment appears to be cost-feasible; it is less
than 10% of the baseline cost. Under the assumption that the cost of
professional labor is $25.00 per hour, then the equipment investment
represents 160 professional person hours ($4,000.00/$25). Therefore, the
equipment would be justified if its impact on the key product preparation
process equalled or exceeded 160 person-hours (i.e., a total of 20 person-
days or 5 person-days saved for each of the four professionals involved).
Periodic post-implementation review and evaluation by the Program
Office Word Processing coordinator would then provide additional
guidance on key product impacts and equipment configuration and
utilization. MIDSD should be contacted if additional guidance on key
product analysis is required.
As a final activity, the study data should be summarized by
organizational unit (e.g., Division Branch, Section, and Laboratory). Data
may be summarized for each staff participant depending on the specific
information is required.
It should be noted that the level-of-effort involved in .data
measurement is dependent on the scope of the proposed system. For
example, when a single word processor is being considered, a perusal of
chronological files would likely be appropriate. Where a sophisticated
3-7
-------
AOS GUIDELINES 28 July 82
office system is being considered, one may wish to use the complete
comprehensive set of tools and techniques described in this section.
3.2.1 DEFINITION OF REQUIREMENTS
System requirements are statements of user needs. These
statements are derived from analysis of baseline data, which can be both
quantitative and qualitative. The analytical procedures in the previous
section should provide the basis for identifying user needs. These are then
translated into system requirements.
When defining the system requirements one should be aware of
the following points and considerations:
o System requirements are the difference between
baseline productivity and productivity goals;
o Projected changes to the baseline productivity;
• o Feasibility and significance of proposed requirements;
and
o Accuracy of the baseline data.
The system requirements may be described from six points of
view:
o Legislative, regulatory, security and EPA internal
requirements;
o Information flows including inputs, outputs and
processing;
o Procedures required;
o Interfaces with other systems, and organizations,
functional units or groups;
o Workload; and
o Current WPE or Office Computer utilization.
3-8
-------
AOS GUIDELINES 28 July 82
Factors that can generate requirements usually include but
may not be limited to the following:
i
o New legislative or new internally established agency
direction;
o Present workload increases where it is no longer feasible
to maintain current equipment levels or procedures;
o Turnaround and degree of accuracy of the current
system;
o Management determination that current manual
procedures could be enhanced with new technical
innovations;
o People efficiency/productivity; and
o Enhancement of professionals' analytic and decision
making capabilities.
There is no limit to the number of system requirements that
may be proposed. However, to ensure that the most important needs of
the organization are met, the requirements should be prioritized.
3.2.2 SYSTEM DESIGN MODEL
The system requirements become the basis for creating a
system design model. To develop a system design model, system
requirements must be expressed in terms of changes that must be
effected in the areas of technology, organization and procedures. This
accomplished, one will have defined technological, organizational and
procedural productivity improvements. It should be noted that any
particular system requirement may impact one or two areas but might not
necessarily have a significant impact on all three of these areas. The
relationship of system requirements to technological, organization, and
procedural improvements is illustrated in Figure 3-2.
3-9
-------
SYSTEM DESIGN MODEL
System Requirements
o Capture of Documents Originating Outside the System
o Improve Quality of Document Creation
o Correspondence Distribution
Technological
Improvements
o Use of Scanning Device (OCR)
o Use of Text Editors (Visual Display)
o Electronic Mailbox
Organizational
Improvements
Program Office Word Processing
Coordinator
Division/Branch Word Processing
Supervisor
Procedural
Improvements
o Security
o Correspondence Control
o Redefining Procedures for Performing Well
Defined Office Activities
Figure 3-2
3-10
-------
AOS GUIDELINES 28 July 82
3.3 SELECTING WORD PROCESSING EQUIPMENT
The system design model becomes the basis for developing
feasible alternatives. Note that when it has been established that an
office computer will best meet the requirements of the organization, the
user organization will stop the feasibility study at the end of the
requirements phase. The alternative anslysis will be conducted by MIDSD.
For word processing equipment the user organization will precede with
the alternatives analysis.
When selecting word processing equipment (Y7PE) alternatives
one should be aware of the following questions:
o Can the requirements be met by enhancing the present
system?
o Are there other systems in EPA that can wholly or in
part satisfy the requirements? {e.g., Central Computer
at RTF Data Center)
o Do the new requirements provide an opportunity for
system consolidation?
o Does commercial software exist which will satisfy the
requirements?
o Does software exist within EPA that can satisfy the
requirements?
o Is there an existing system that can be used in assisting
you to formulate your model(s)?
o Can the requirements be met by options other than
technology?
The description of the selected equipment configuration should
be stated in terms of functional capabilities and hardware/software
configuration. Major features, limitations and growth potential should be
highlighted for each alternative along with any other significant
advantages and disadvantages. For word processing equipments available
under the Agency-wide contract, refer to Appendix D for a complete
description of standard and optional features.
3-11
-------
AOS GUIDELINES 28 July 82
3.3.1 REPRESENTATIVE CONFIGURATIONS
Representative equipment configurations are created to
determine the required number of units and their estimate average costs.
To ascertain the number of units required, information regarding typing
volume, revisions rate, amount of incoming and outgoing correspondence
and other pertinent data in the Analysis of the Baseline Productivity Data
covered in Section 3.2.1 Appendix A and Appendix B, should be reviewed.
Hardware Configurations and Features
o Stand-Alone
Lexitron VT-1202-ni, single diskette drive with
dual side recording in double density mode
Lexitron VT-1303-IV, dual diskette drives with daul
side recording in double density mode
Note: Each stand-alone includes word processing, "Math
Pack", alternate character set, and
communications software; BASIC programming
language and Records Management Software
optional. Refer to Appendix D
o Shared Printer Configuration
Allows multiple stand-alone workstations to share
a single printer. It will support up to six (6)
workstations attached to a maximum of three (3)
printers.
o Printer for Stand-Alone
45 characters - per second
Easy load cartridge ribbon
Excellent print quality
Quiet printers
3.3.2 REFLECTING THE VALUE OF STANDARD TECHNOLOGY IN
WORD PROCESSING COST ANALYSES COMPARISON
The adoption of standard, modern WP technology agency-wide
will generate substantial benefits both to the agency as a whole and to
individual users. These benefits, while difficult to measure for individual
users, should be taken into account in making WP investment decisions.
Therefore, a life-cycle cost advantage of $5.000 per workstation is to be
3-12
-------
AOS GUIDELINES 28 July 82
used in cost comparisons of Lexitron vs non-standard equipment. The
average life cycle of new WP equipment should be five years whereas used
WP equipment should be three years. This cost advantage was determined
from the following productivity benefits which accrue to the Agency and
utlimately to each user.
o Training - Common training programs and materials for
all operators in the Agency. No retraining for personnel
transfers.
0 Workload Sharing - Work can be shared among many
units and locations.
o Communications - Documentation transfer at the editing
level can be shared and transmitted. Common interface
to Electronic Mail System.
o Administrative Functions - reduced costs for
maintenance, requirements analysis, performance
reviews, etc.
o Software Support - Reduced costs for vendor software
support (distribution, documentation, training, and
trouble shooting).
ii
o Software Development - Applications using RMS or
SUPER CALC can be developed once an then distributed
agencywide.
This "Technology Surcharge" ;
o Will be used to assess proposals to convert non-standard
equipment from lease to purchase.
o Will not be used to force conversion in FY82 or 83.
The following is a sample cost analysis: ;
Assumptions: Five work stations with five printers
Three year life cycle for used equipment
Technology cost $5,000 per workstation for
5 years life cycle
10% increase per year for maintenance for
non-standard
50% purchase credit options for conversion
3-13
-------
AOS GUIDELINES 28 July 82
Option 1:
Option 2:
Option 3:
Summary:
Note: K = 1,000
Non-standard leased word processing equipment
Equipment lease ($450/Month
x 36 months x5) $81K
Equipment Maintenance (ISO/Month
+ 10% increase/yr x 3 yrs) 16K
Technology cost ($1K x 3 yrs x 5) 15K
Total
Non-standard purchase conversion of word processing
equipment.
Equipment purchase conversion
($7200 x 5) $36K
Equipment Maintenance 12K
Technology Cost ($1K x 3 yrs x 5) 15.K
Total IS3K
Lexitron word processing equipment
Equipment purchase ($6500 x 5) $32.5K
Equipment maintenance (113 x 36 x 5) 20.3K
Total $52. 8K
Total
Cost Savings for Option 3
Option 1:
Option 2:
Option 3:
$112K
67K
52.8K
$59.2K
14.2K
3.3.4
PROPOSED SYSTEM DESIGN
The proposed system design is the alternative that best meets
the requirements for your organization both in terms of projected life
cycle cost and improvements. The proposed system is based on three
sources.
o The Requirements Analysis
o The Analysis of Alternative Equipment Configurations
o Cost Analysis Comparison
3-14
-------
AOS GUIDELINES 28 July 82
From these three sources and guidance from MIDSD it will be
determined which equipment configuration^) will best achieve the overall
objectives for management at an acceptable cost. Importantly, overall
assessment of system capabilities and benefits should not be subordinate
to the cost assessment; rather the two must be weighted together.
3-15
-------
-------
AOS GUIDELINES 28 July 82
SECTION 4
DETAILED SYSTEM DESIGN
4.1 INTRODUCTION
The proposed system design developed as part of the
feasibility study may be a general description of hardware and software
characteristics that best meet the organization's Office Automation
requirements. For word processing, if a large number of workstations and
other equipments is involved (e.g., more than 25 workstations), it may be
necessary to develop a more detailed design that addresses the following
elements:
o Hardware and software configuration for each work unit;
o The environmental considerations for each work unit;
and
o Users of the system.
These elements should result in a work unit profile. The
profiles will be used to create the total system design. An example of a
work unit profile is shown in Figure 4-1. This design will provide a level
of detail that will allow for an effective review by management and
provide the required documentation for procurement.
4.2 HARDWARE AND SOFTWARE CONFIGURATION
Several steps should be taken in arriving at hardware/software
configurations for each work unit. They include:
o A review of baseline data profile for each work unit; and
o A review of requirements defined in the feasibility study
for each work unit.
4-1
-------
Work Unit A
Location
SAMPLE PROFILE
ISJ
Requirements
o To capture docum ents originating
outside work unit and/or
organization
o To search and retrieve documents
o To print, file, suspend,
circulate or pass documents
stored electronically
o To create documents and
messages on electronic media
for storage and distribution
o Maintain records, distribution
and circulation lists, calendars
and schedules
o To share work files
Hardware
1 OCR Unit
5 Video Display
Terminals
2 LQ Printers
2 Sheet Feeders
2 Printer Covers
* All snaring
Division CPU
Software
Word Processing
Communications
Record Processing
Environmental Elements
5 Terminal Tables
2 Printer Stands
10 Electrical Outlets
5 Extension Cords
Users and Location
Figure 4-1
-------
AOS GUIDELINES 28 July 82
These sources should provide sufficient data to decide the
following for each work unit:
o Equipment requirements
o Software requirements
o Communication and interface requirements
o Number of users and location.
Costs should be identified where applicable. This will result in
an inventory of hardware/software necessary to meet the requirements
for each work unit.
4.3 ENVIRONMENTAL CONSIDERATIONS
It is necessary to consider the various elements of the
environment in which the hardware/software must operate for each work
unit. They include:
o Space
o Additional office furnishing
o Lighting
o Electrical requirements.
Costs should be identified for each item where applicable and
an inventory of the above items should be created for each work unit.
4.4 THE TOTAL SYSTEM DESIGN
The two basic elements of the system design (system
configuration and environmental considerations) have been developed for
each work unit and are presented in a work unit profile. This now
becomes the total system design. Additional resources may be required
for the design including:
4-3
-------
AOS GUIDELINES 28 July 82
o Implementation Support
o Operational Support
o Maintenance Support
o Programming Support.
These items should be listed along with their costs. The
different inventories created during the design process should be used in
conjunction with the standard provisions of the word processing and office
computer contracts.
A list of equipment and software by location (room#) and users
should be developed to illustrate the total equipment configuration for the
user organization.
4-4
-------
AOS GUIDELINES 28 July 82
SECTION 5
PROCUREMENT
5.1 INTRODUCTION
When EPA program offices initiate procurement requests
(PR's) for supplies and/or services available within the scope of the
following contracts:
o Word Processing Equipment
o Office Computers
MIDSD will provide assistance in:
o feasibility study activities;
o determining system size and configuration for office
computers; and
o developing procurement-related documentation.
Guidelines for preparing procurement requests are in
Appendix C of this document.
5.2 OVERVIEW OF EPA STANDARD WORD PROCESSING CONTRACT
o Contract awarded to Raytheon Data Systems Company
(Lexitron) on July 22,1982.
o Contract has five, one year equipment ordering windows
plus two, one year additional maintenance ordering
windows.
o Contract is a firm fixed price, indefinite quantity
contract for a maximum of 2,500 stand-alone and shared
resource word processors.
5-1
-------
AOS GUIDELINES 28 July 82
New contract provides:
Hardware
Software
Maintenance
Training
Conversion
Contractor Support Services
Optional Equipment and Software Features
Hardware Configurations and Features
Stand-Alone
Lexitron VT-I202-HI, single diskette drive with
dual side recording in double density mode.
Lexitron VT-1303-IV, dual diskette drives with dual
side recording in double density mode.
Shared Printer Configuration
Allows multiple stand-alone workstations to share
a single printer. It will support up to six (6)
workstations attached to a maximum of three (3)
printers.
Printer for Stand-Alone
45 characters-per-second
Easy load cartridge ribbon
Excellent print quality
Quiet printers
Software
Each standalone workstation has the following
software:
Word Processing
Ansynchonous ASCII Communications
Math Pack software
Alternate character set (for GREEK/Math
and other special character requirements)
Delivery
21 days after receipt of official order
Maintenance
Mandatory response times of 2 hours in
Washington, RTF and Cincinnati, 6 hours elsewhere
5-2
-------
: AOS GUIDELINES 28 July 82
Replacement machines if necessary
Nationwide maintenance support
o Training
Lexitron will train two (2) operators per station
All instructional and reference manuals will be
provided
Special training courses will be offered in the
future ;
o Conversion
Lexitron will convert up to 1,000 pages of text per
installed station
98% accuracy required
Lexitron will assist in conversion of special text
formats and applications
o Basic Supply Allocation
Each system will come with
Three (3) print wheels
Ten (10) diskettes
T One (1) box printer ribbons
AH necessary cables and plugs needed for
installations
5.3 REQUIREMENT FOR PROCUREMENT
Before an EPA program office may initiate a PR for
automated office equipment and services, it must conduct a feasibility
study which analyzes its present operations and justifies the proposed
acquisition on economic and/or other grounds. The study must comply
with these guidelines for conducting a feasibility study. The submission of
summary documentation only is required for equipment available under
the Agency-wide contract for word processing equipment. Refer to
Section 3 of this document.
5-3
-------
-------
AOS GUIDELINES 28 July 82
SECTION 6
IMPLEMENTATION
6.1 INTRODUCTION
This section describes the major activities involved in
implementing automated office systems once the feasibility study has
been approved. These guidelines include planning, controlling and
implementing, preparing the site for hardware installation, and taking
delivery of, installing and accepting the equipment. These
implementation guidelines can be applied to a prototype or pilot
installation as well as to full implementation and initial operations.
For each Program Office, a Word Processing Coordinator will
be identified. The coordinator will be responsible for implementing these
guidelines with respect to word processing acquisitions. The WP
coordinator's responsibilities will also include the following:
Quarterly review of on-going operations, and
Quarterly assessment to MIDSD word processing
contract manager which will include equipment
utilization, training and quality assurance issues.
The WP coordinator is responsible for delivery, installation,
and acceptance of word processing equipment and all other related
activities in the implementation phase. Responsibilities of the Word
Processing Coordinator are shown in Figure 6-1.
Note that the WP coordinator is responsible for maintaining all
records to be used in generating reports to be submitted to the MIDSD
Word Processing Contract Manager regarding contractor performance
during the implementation phase.
6-1
-------
I
RESPONSIBILITIES OF PROGRAM OFFICE
WORD PROCESSING COORDINATOR
DESCRIPTION OF TASK
o Guide Requirements Studies
o Review Purchase Requests
o Plan Conversion - 1,000 pages per workstation to be
converted
o Plan Hardware Installation
- ' Site preparation
Delivery*
30 day acceptance*
Training - (initial)
o Supervise Maintenance Performance
2 or 6 Hour Response Time (Exception Reporting*)
95% Uptime (Exception Reporting*)
o Periodic Review* — Initially on Quarterly Basis
Requirements
Equipment Maintenance
Training
Quality Assessment
* Requires action and results sent to MIDSD
Figure 6-1
6-2
-------
; AOS GUIDELINES 28 July 82
6.2 SITE PREPARATION
This section describes the procedure for planning the physical
arrangement of the word processing equipment installation. In planning
the site(s), there are seven components to be considered, as follows:
o Equipment Configuration
o Power supply, communications and/or connector
requirements
o Disk and tape library
o Cabinets and furniture
o Site access
o GSA requirements.
At this point, close coordination ties should be established
with the appropriate EPA facilities manager.
Throughout the equipment site planning and preparation
process, vendor field representatives should be consulted for vendor
requirements and recommendations. The vendor should furnish site
preparation specifications in writing based on environmental information
supplied by EPA. In accordance with the specification supplied by the
vendor, EPA will prepare the site at its own expense. Subsequently, the
vendor may inspect the site and report to EPA on the acceptability of the
preparations. Any alterations or modifications in site preparation which
are attributable to incomplete or erroneous specifications provided by the
vendor are to be made at the expense of the vendor. However, this
liability excludes those conditions resulting from incomplete or erroneous
information supplied by EPA.
6-3
-------
AOS GUIDELINES 28 July 82
6.3 DELIVERY, INSTALLATION AND ACCEPTANCE TESTING
The equipment should be delivered, installed, run through
vendor sponsored diagnostics, certified ready for the start of acceptance
testing and turned over to EPA within 21 calendar days for word
processing equipment and within 75 calendar days for office computers
after the receipt of the delivery order by the vendor. Equipment delivery
and acceptance acknowledgement forms are provided in Figures 6-2 and
6-3.
6.3.1 WITHIN 21 DAYS (WORD PROCESSOR) AND 75 DAYS
(OFFICE COMPUTER) AFTER EFFECTIVE DATE OF ORDER.
THE VENDOR SHOULD DELIVER THE ORDERED
EQUIPMENT.
The contract between EPA and the vendor should specify that
the vendor will deliver the hardware and software ordered within 21-75
days after the effective date of order. Before delivery can take place,
EPA must have the site prepared as specified and approved by vendor (see
Section 6.2 for site preparation guidelines). Shipments to and from the
installation locations are F.O.B. destination and are shipped "All
Transportation Costs Prepaid".
During periods of transportation the Government is relieved of
all risks of loss or damage to the equipment except for:
1) loss or damage caused by nuclear reaction, nuclear
radiation, radioactive contamination, war, insurrection,
rebellion; or
2) Negligence on the part of the Government or its agents.
The vendor should notify EPA of the appropriate time of
delivery. Coordination with the sales representative will help assure on-
time delivery and provide EPA with a more accurate and earlier delivery
6-4
-------
EQUIPMENT DELIVERY
I acknowledge delivery and receipt of the equipment listed below:
DATE:
Quantity Description Location
Name:
Address:
Point of Contact (if other than yourself):
Please send to:
Robert M. Morgan
EPA Word Processing Coordinator
'Management Information and Data System Division
PM 218
Environmental Protection Agency
401 M Street, S.W.
Washington, D. C. 20460
Figure 6-2
6-5
-------
ACCEPTANCE OF EQUIPMENT
I acknowledge acceptance of the hardware and software listed below:
DATE:
Quantity Description Location
Name:
Address:
Point of Contact (if other than yourself):
Please send to:
Robert M. Morgan
EPA Word Processing Coordinator
Management Information and Data System Division
PM218
Environmental Protection Agency
401 M Street, S.W.
Washington, D. C. 20460
Figure 6-3
6-6
-------
AOS GUIDELINES 28 July 82
date. Before the system arrives, EPA will receive a Notification of
Shipment. The WP coordinator should compare this notification to the
order to check for accuracy. Any mistakes should be corrected through
the local sales representative. When the actual delivery date is known,
EPA should coordinate with the building manager, elevator operators and
receiving area to notify them of the anticipated arrival and to plan the
pathway for the equipment to be moved from the receiving area to the
office area. The office area should be clear of extraneous furniture. The
people who work in the office area should be warned about the
forthcoming disruption, as well. When the delivery is made, the truckers
will bring all the equipment either to the dock or into the office area (or
temporary storage area), depending on building and union rules. In
addition to the hardware cabinets, the delivery will include several large
crates of documentation and miscellaneous equipment. The space
required for delivering and unpacking the crates is approximately twice
that of the installed equipment.
After the equipment has been delivered, the system manager
should perform a check to see if the Notification of Shipment agrees with
what actually arrived. There are packing slips on most of the crates and
labels inside large cabinets on the system unit boxes. The system
manager should be able to identify all major items and complete the
check within an hour. Do not unpack the crates or remove the skids. Call
vendor field service to schedule installation and perform the unpacking.
X
6.3.2 NOTIFICATION OF SHIPMENT/INTENT TO DELIVER .
No later than five (5) days prior to shipping the items specified
in an order (or five (5) days prior to the planned delivery date, whichever
is later), the Vendor shall furnish the anticipated shipment (or delivery)
date, a listing of the items involved, indication as to whether the
shipment is partial or complete, and bill of lading number and carrier (if
applicable) to the Project Officer, the Contracting Officer, and the local
EPA word processing coordinator specified in the delivery order.
6-7
-------
AOS GUIDELINES 28 July 82
6.3.3 NOTICE AND CERTIFICATION
The Vendor shall, upon completion of delivery, installation,
checkout, and turnover of equipment to the Government for the start of
acceptance testing, issue a letter to the Contracting Officer, with copies
to the Project Officer and the local EPA Word Processing Coordinator,
identifying the contract/delivery order number-and the model number(s),
serial number(s) and date of installation of equipment, and certifying that
the equipment is ready to commence standard of performance testing.
6.3.4 SOFTWARE INSTALLATION
The vendor Software Support personnel must be notified when
installation of the equipment has been completed so that the software can
be installed. If Software Support knows when hardware installation is
taking place, they can schedule software installation immediately
following hardware installation. For a timely software installation EPA
should take four steps, as follows:
Acquire the name of the Support Software person from
the sales representative, prior to hardware installation;
Make sure that the Support Software person has had
experience in the installation of the software ordered;
Contact the Software Support person and the sales
representative to set a tentative date for software
installation; and
Confirm the software installation date when the
hardware has been certified as ready for use and when
the multi-function diagnostic has been running without
errors for at least 48 hours, continuously.
6-8
-------
AOS GUIDELINES 28 July 82
6.3.5 EPA UNDERGOES ACCEPTANCE TESTING UNTIL THE
SYSTEM RUNS AT AN AVERAGE EFFECTIVENESS OF 95%
FOR THIRTY CONSECUTIVE DAYS.
The acceptance text period begins immediately after turnover
of installed equipment to the Government. The equipment must
effectively operate at a level of 95% or better for a period of 30 days
after turnover.
If the equipment fails to operate at a 95% effectiveness level
for 90 days from the start of acceptance testing or installation, whichever
is later, the Government may request replacement or terminate the
contract.
1. Minimum of Use Time
During the acce tance testing period for a system/machine, a
minimum of 100 hours of operational use time with scheduled productive
or simulated work will be required as a basis for computation of the
effectiveness level. However, in computing the effectiveness level, the
actual number of operational use hours shall be used when in excess of the
minimum of 100 hours. Machines added or field modified and substitute
machines are subject to the 100 hour minimum use time requirement.
However, the Government shall accept such machine(s) without the
addition of simulated work solely to achieve the minimum of 100 hours
use time, provided the average effectiveness for the 30 day acceptance
period is equal to or better than the contractually specified levels.
\
2. Date of Acceptance
Equipment shall not be accepted and no charges shall be paid
until the standard of performance is met. The effective date of
acceptance shall be the first day of the successful acceptance testing
6-9
-------
AOS GUIDELINES 28 July 82
period, if the equipment is acquired under a lease method of acquisition,
or the first day following the successful acceptance testing period if the
equipment is acquired under a purchase method.
3. Daily Records
The Government Project Officer, WP Coordinator, and the
MIDSD Word Processing Contract Manager shall maintain appropriate
daily records to satisfy the requirements of this section and shall notify
the Contractor in writing of the start and finish dates of the successful
acceptance testing period.
4. Notification of Date of Acceptance
Upon successful completion of the standard of performance as
concurred in by the Contractor and the Project Officer, the Contractor
shall promptly notify the Contracting Officer in writing, with a copy to
the Project Officer and the local Word Processing Coordinator, of the
effective date of acceptance of the system/item(s).
5. Authorization and Location
The Contracting Officer, or the duly authorized
representative, is authorized to perform inspection and acceptance of
materials and services to be provided. For the purpose of this provision,
the Project Officer named in this contract and the local EPA WP
Coordinators are designated as authorized representatives of the
Contracting Officer. Inspection and acceptance will be performed at the
installation sites specified in individual delivery orders.
6.4 MEDIA CONVERSION SUPPORT
The contractor will for each workstation provide conversion of
the first 1,000 pages of text at no charge to EPA within thirty (30) days of
6-10
-------
AOS GUIDELINES 28 July 82
receipt of an official written order from any EPA facility. The user
organization should carefully plan for conversion by identifying those
materials that appropriately should be converted. Typically, these are
mission-oriented materials. The user and vendor should coordinate the
strategy and timing of conversion. All arrangements for text conversion
activities should be made separately by the user.
6.5 TRAINING SUPPORT
For word processing equipment, the contractor will provide
training for one primary and one back-up operator for each work station
installed. Also a 1/2 day executive orientation session will be provided by
the contractor.
6-11
-------
-------
AOS GUIDELINES 28 July 82
SECTION 7
SYSTEMS OPERATIONS
7.1 INTRODUCTION
This section has been prepared to assist EPA personnel to
establish and operate the Office Automation equipment by providing
standard operations and management guidelines.
t
The information contained in this section includes the
following:
o Daily Operations Guidelines
o Maintenance and Back-up '.
o Operations Documents.
A local System Manager (or lead operator) should be
designated to maintain the system, allocate machine resources, educate
users in system capabilities, schedule and control work flows and to
perform routine maintenance and back-ups.
7.2 DAILY OPERATIONS GUIDELINES ,
Procedures for daily operations include:
o Preparation for Daily Operations
o Daily.Procedures
o Correction of Problems
o End Daily Operations.
7-1
-------
AOS GUIDELINES 28 July 82
7.2.1 PREPARE FOR DAILY OPERATIONS
Preparation for daily operations includes:
o Machine Start-up
o Scheduling
o Daily Maintenance.
Machine Start-Up
Procedures for machine start-up are located in the vendor user
and/or operations manual.
Scheduling
When sharing OA equipment it may be necessary to maintain a
daily schedule for utilization by appropriate personnel.
Daily Maintenance
The system manager or operator is responsible for performing
routine daily maintenance such as stocking supplies necessary for the
day's operations. Daily maintenance should be performed at the start of
the day to ensure that the equipment is in the best possible condition for
daily operations.
7.2.2 DAILY PROCEDURES
An operations or production log should be maintained for use
in monitoring WPE operations. This is a journal that records the day's
operation or production statistics and the system manager's activities.
7-2
-------
AOS GUIDELINES 28 July 82
Most of the log may consist of computer-generated messages and operator
typed system responses. An example might be an explanation of why an
operation was terminated or a message noting the time of a system or
hardware failure. The system manager should be able to reference the log
as required to obtain a clear picture of each day's operating activities.
7.2.3 CORRECT PROBLEMS
The system manager is responsible for ascertaining operating
problems and aiding in recovery operations. Categories of system failures
and recovery procedures that may arise include:
o Processing halts because of devices not ready (e.g.,
printer)
o Application software failures
o Systems software failures
o Hardware failures
o Recovery.
When a problem develops, the operator should determine the
category of the problem and follow the vendor prescribed procedures.
7.2.4 END DAILY OPERATIONS
The procedures to be followed by the system manager in
ending a day's operation include:
o Back-Up and Storage (office computer)
o Machine Shutdown.
Occassionally there will be variations in the normal routine;
the system manager should document these variations in the daily
schedule. The manager should check the daily schedule before closing
down.
7-3
-------
AOS GUIDELINES 28 July 82
Back-Up and Storage
All system and public disks should be backed-up. The back-up
procedures are described in the vendor user and/or operations manual.
The back-up disks and/or diskettes should be placed in a safe location to
ensure availability in case they are needed. Disks and diskettes
containing classified material should be backed-up and stored according to
agency security procedures.
Machine Shut Down
Follow procedures provided in the vendor user and/or
operations manual.
7.3 MAINTENANCE AND BACK-UP
Proper maintenance and back-up are necessary for any Office
Automation Equipment. Although microprocessors and minicomputers are
generally less prone to CPU type equipment failure than large computers,
it is still advisable to perform periodic maintenance. Maintenance and
back-up include the following categories:
o Scheduled vendor hardware maintenance
o Operator maintenance
o Software maintenance and back-up
o Supplies and material ordering.
Proper maintenance of hardware avoids costly machine
downtime and component replacement. The system manager should be
aware that even small maintenance oversights can lead to expensive
repair jobs.
7-4
-------
AOS GUIDELINES 28 July 82
Software back-up avoids costly reprogramming and
regeneration of data files in the event of a severe system crash.
Supplies and material ordering should be viewed as
maintenance of the OA equipment supply stock.
7.3.1 SCHEDULED VENDOR HARDWARE MAINTENANCE
The vendor is responsible for machine and peripheral
equipment maintenance and for testing for any internal hardware failure.
Maintenance is provided at no additional cost during the Principal Period
of Maintenance (PPM) which is between the hours of 8 A.M. and 5 P.M.
Maintenance work performed on weekends, holidays and between 5 P.M.
and 8 A.M. will incur additional charges. A response time of two (2) hours
is guaranteed by the contractor only for Headquarters, Research Triangle
Park (RTF) and Cinncinati. All other locations will have a six (6) hour
response time. For additional information reference, Section 5.2.
Maintenance Procedures
(1) Anyone may place a call for maintenance, but the
following information must be recorded in the required
Hardware Maintenance Log (Figure 7-1):
Equipment Serial Number (ESN)
Specific Location (Bldg and Room #)
Description of Problem
Name of individual placing call.
The above information must be available and given to
vendor when service call is placed.
(2) If there is no response by the vendor, the Program Office
word processing coordinator should be contacted. The
coordinator will, initially, follow the same procedures, as
listed above, with a follow-up service call.
(3) Each month, the maintenance logs (Figures 7-1 and 7-2)
will be used to generate an exception report to the
MIDSD Word Processing Contract Manager. The monthly
7-5
-------
HARDWARE MAINTENANCE LOO
WoriPfi
dngCoonlnetoR
Report for Month oft
IMHIW Ira
Individual
Placing
Call
i
Date/Time
Problem
OCCUrred
Description
Of
rfODICfn
Equipment
Model 1
Equipment
Serial 1
Operator
Initials
Date/Time
Vendor
Contacted
Date/Time
Repaired
Comment*
(Recurring problems,
replacement part*,
proiMole cause etc*}
•
Figure T-l
-------
SOFTWARE MAINTENANCE LOG
^VlnV OT
Individual
Placing
Call
•
• - -
Date/Time
Probtein
Occuffctf
• * - --
Nature of PraMem
Soft were
Type/Name
Operator
Initials
Date/Time
Vendor
Contacted
Date/Time
Vendor
RcsponM
ConinienU
IReeiiffliiaj praMoiMf
probable cause etc.)
•
Figura 1-
-------
AOS GUIDELINES 28 July 82
exception report will identify areas where vendor
performance has not been in accordance with the
contract provision.
7.3.2 OPERATOR MAINTENANCE
Operator maintenance involves the care and servicing of those
devices that have electro-mechanical components. The most critical of
these devices that require operator servicing are disk drives and printers.
(1) Daily Maintenance
The operator should develop a simple maintenance checklist
and a daily routine for maintaining and servicing equipment. A checklist
could include, but is not necessarily limited to, the following:
o Visually inspect the equipment for signs of obvious
defects.
o Examine all major cables, and electrical connections.
o Clean the exterior of all equipment according to
manufacturer's instructions.
o Remove any unnecessary objects from the office
environment, especially if they have been placed on the
equipment.
o Check all printing devices and replace ribbons and paper
as necessary.
o Check the condition of disk drives and other peripheral
equipment.
o Check temperature and humidity indicators to ensure
that the temperature and humidity are within computer
operating limits.
7.3.3 SOFTWARE MAINTENANCE AND BACK-UP
Provisions should be made for adequate software maintenance
and back-up for system data files, application systems, operating systems
7-8
-------
AOS GUIDELINES 28 July 82
and new releases. Back-up disk and diskettes should be stored at a remote
location in order to provide back-up security in case of fire or other major
disaster.
7.3.4 SUPPLIES AND MATERIAL ORDERING
The system manager is responsible for ensuring that there are
adequate stocks of equipment supplies and materials. Materials must be
ordered with enough lead time to allow for processing and shipping.
All materials except those necessary for daily operation should
be stored in a separate supply area. An inventory list should be made for
these supplies allowing space for special supplies that might not be
present routinely. Upon arrival, ordered material should be checked for
damages.
7.4 OPERATIONS DOCUMENTS
Operations monitoring documents are the schedules, logs and
other forms that facilitate day-to-day equipment operation and equipment
requirements. They also provide a historical record that can be used in
regular review and evaluation activities. When problems or questions
develop, the documents provide a base for an accurate resolution of these
matters.
The following documents may be developed and maintained
where appropriate:
o Daily Schedule
o Operations/Production Log
o Hardware Maintenance Log (see Figure 7*1)
o Software Maintenance Log (see Figure 7-2)
o Disk and Diskette Labels
7-9
-------
AOS GUIDELINES 28 July 82
If any additional needs arise, the system manager may expand
this list, as necessary. These documents should be as short and concise as
possible and at the same time provide management with the required
information.
7-10
-------
AOS GUIDELINES 28 July 82
SECTION 8
REVIEW AND EVALUATION
8.1 INTRODUCTION
The products of the feasibility study, including baseline data,
requirements, system design model and cost assessment will serve as tools
to measure the performance of the implemented automated office system
during the review and evaluation period. Review and evaluations will be
conducted periodically (e.g., at l-,3-, and 5-year periods) for the
implemented system. The results of the review and evaluation will be
used to provide guidance in system enhancements.
8.2 PURPOSE AND SCOPE
The primary objective of the review is to compare differences
between the expected and the actual performance level of the system. A
second objective is to build a data base on the productivity improvements
realized through office automation equipment utilization. The review and
evaluation of a system should determine the following:
o If the system is still needed to satisfy the organization
requirements;
o If the system is performing adequately or needs to be
modified;
o If the costs involved with operating the system are
justified by the benefits received;
o If the cost associated with the system justify its
continued existence given the current fund limitation
and overall priorities with the organization; and
o If adequate user documentation and system maintenance
documentation exist.
8-1
-------
AOS GUIDELINES 28 July 82
The major components of the review and evaluation include:
o Data Collection;
o Comparison of the expected and actual system
performance level;
o Conclusions reached from these comparisons; and
o Recommendations to management.
8.3 THE REVIEW AND EVALUATION
A plan for conducting system reviews and evaluations should
be incorporated into the organization's established guidelines for system
operations. This will provide the resources for on-going monitoring of the
system and serve to provide a data base to facilitate review activities.
A schedule of periodic reviews should be planned to determine
if the stated system requirements are being realized. To determine the
effectiveness of the system, the review should occur after the system has
been fully operational for a significant period of time (6-12 months). The
following factors should be considered when determining the length of the
period:
o Size of the System
o Complexity of the System
o Number of Users of the System.
If the review is performed to soon after implementation,
meaningful results will not be achieved because of inadequate system
break-in time.
8-2
-------
AOS GUIDELINES 28 July 82
8.4 METHODOLOGY
Several tools may be utilized to collect the necessary data for
evaluating the implemented system. They include the following:
o The Initial Feasibility Study;
o Monitoring Logs utilized during system operations:
Hardware/Software Maintenance Logs
Operation/Production Log (e.g., Multi-Purpose Log)
o Budget Documents; and
o Software/Hardware Inventory.
The information gathered from the above documents should
provide the basis for comparing the system expected performance to the
actual performance. Also, benefits can be identified which are actually
realized from the implemented system. If this information is not readily
available for the review, it must be collected. This, however, serves to
extendjmd complicate the review period.
The Feasibility Study
The baseline data, requirements, system design model and cost
assessments are re-examined to answer the following questions:
o Have the previously determined system requirements
been achieved?
o Is the WP equipment helping to achieve the expected
results?
The system requirements form the basis for comparing review
and evaluation results with the initial study expectations. The actual
benefits of the system are determined by the system's ability to achieve
or surpass these requirements. When re-examining the study, any
8-3
-------
AOS GUIDELINES 28 July 82
modifications that may have occurred as a result of system
implementation should be noted.
Monitoring Logs
In the system operations section (Section 7) several documents
are listed to aid in monitoring the operation of the implemented system.
The documents include the following:
o An Operations/Production Log which is a journal that
records the daily operations, ongoing production
activities and statistics, and the system manager's
activities.
o Hardware and Software Maintenance Logs record
failures, maintenance and servicing of the equipment and
software. They are useful as sources to determine
system reliability and vendor responsiveness to
maintenance problems.
Budget Documentation
The budget documents should provide the necessary data to
compare the expected system costs to the actual system costs. The
documentation should include data regarding the following areas:
o Equipment costs;
o Cost of supplies related to the system (e.g., disks, print
wheels, ribbons, diskettes, furnishings);
o Cost of room and building alterations resulting from
implementation;
o Personnel costs; and
o Procurement procedures (e.g., approval cycle, equipment
cost justifications).
8-4
-------
AOS GUIDELINES 28 July 82
Hardware/Software Inventory
The inventory should provide information to verify the
location and costs of hardware and software and any modification due to
system implementation.
Points of Consideration
If the system has been implemented differently from the
system design model, it must be noted that all system requirements may
not necessarily be achieved. When assessing these differences, include
the actual use and performance of the equipment and software, the
administrative procedures associated with the organization, the behavior
of the staff affected by the implementation, the previously collected
baseline data and the audit procedures. The intent is to determine what
(if any) corrective actions are necessary to enable the system to meet its
requirements.
8.5 CONCLUSIONS AND RECOMMENDATIONS
Conclusions reached from the comparison of the data gathered
from the sources listed in the previous section (8.4) form the basis of the
review and evaluation report presented to organizational management.
The report should include:
o A summary of the requirements;
o An analysis of the need for changes in the system or its
documentation; and
o An analysis of the costs involved in the system. The
costs analysis should include a table showing contracted
costs, equipment and personnel costs for the previous
and current fiscal year and a projection for the next
fiscal year.
8-5
-------
AOS GUIDELINES 28 July 82
The conclusions provide organizational management with a full
assessment of system status regarding productivity improvements and
potential future enhancements to effect even greater productivity.
The review and evaluation report should include
recommendations to management for proceeding with ongoing operations,
for fine tuning the system to achieve the desired results or for total
redesign of the system. Recommendations may include technological,
organizational and procedural changes pertaining to the effective
utilization of the system.
8-6
-------
APPENDIX A
TYPING PRODUCTIVITY ANALYSIS
-------
-------
APPENDIX A
TYPING PRODUCTIVITY ANALYSIS
Typing productivity analysis translate the data collected from
the typing logs and chronological files into projected annual typing
workload and costs. Procedures for analysis are shown in Figures A-2
through A-7. The equipment allocation in Figure A-8 is based on the
following assumptions:
o The machine usage rate is 1400 hrs/year or 5.6
hours/day.
o A typing rate of 128 hours per line (approximately 2i
pages per hour).
The procedures are used to analyze the data to acquire the
following measures:
o The projected annual typing workload.
o The quantity of equipment and personnel required to
produce the annual workload.
o The percent of usage of each machine (equipment in
place at time of study).
For example, the perusal of chronological files indicate that
the organization produces 164 pages per day. To obtain the information
listed above the following calculations are performed:
(a) 164 pages per day x 220 work days = 36,080 pages
annually.
(b) 36,080 pages x 54 lines (averages lines per
page) = 1,948,320 lines annually.
(c) 1,948,320 lines divided by 128 lines per hour = 15,221
annual typing hours.
A-l
-------
(d) 15,221 annual typing hours divided by 1400 hours
(machine use rate per year; 5.6 hours per day) = 10.8
machines required to produce the projected annual
typing workload.
(e) 15,221 annual typing hours divided by 1,540 hours
(personnel productive hours) = 9.8 personnel required to
produce the projected annual typing workload.
A-2
-------
BASELINE DATA
1. Productivity
o Typing Volume
o Typing Category
o Key Products
2. Equipment Use
3. Costs
Equipment
Personnel
5. Key Product Preparation
Concurrence Data
on the above items
._ .
BASELINE DATA MEASUREMENT
PERSONNEL WORD OFFICE
P-PROFESSIONAL PROCESSING AUTOMATION
S-SUPPORT STUDY STUDY
S XX
S X
P/S X
P/S X
P/S X X
P/S X X
P/S X
P/S XX
Figure A-l
i
DATA
INSTRUMENTS
Typing Activity Log
Chronological Piles
Multi-Purpose Activity Log
Multi-Purpose Activity Log
Multi-Purpose Activity Log
Purchase Orders
Grade/Salary Listing
Multi-Purpose Activity Log
Section 4
Interview Questionnaire
- •
-------
TYPING PRODUCTIVITY ANALYSIS
1. Typing Productivity Costs:
A x B = C No. of pages produced normally.
A = Estimated no. of pages per/day.
B = Annual working days (220 days).
C = No. of pages annually.
D + E f C = F Keyboard productivity cost (annual page cost).
D = Annual salary plus 26% benefits.
E - Equipment cost* (yearly cost).
F = Annual cost to produce a page.
* Equipment cost:
o Includes maintenance and supply costs.
o If rented, the yearly cost is used.
o If purchased this year or a previous year, the
amortized cost is used by:
taking the original purchase price and
dividing it by the "property life" of the
equipment (12 i years for typewriters, 8 years
for word processors); and
add the cost of maintenance and supplies to
the amortized purchase price for yearly cost.
No. of Pages Annual No. of Annual Yearly Annual Cost
per/day working pages salary equipment to produce
days annually plus costs (WP) a page
benefits
84 220 18,537 $19,530 $10,000 $1.59
(A) (B) (C) (D) (E) (F)
AxB = C D4E
-------
WORKSTATIONS REQUIRED TO MEET
TYPING PRODUCTION REQUIREMENTS
1. Original typing WPE requirements:
A = C C = D
B X
A = Original lines produced annually. **
B = Rate for number of typed lines per hour of original
typing (shown in Figure A-6). ;
C = Annual typing hours.
D = The number of workstations necessary to perform
original keyboarding.
X = Machine usage rate of 1400 hrs per year. (5.6 hrs per/day)
2. Revision (retyping) WPE requirements:
E = G G=H
F X
3. Total machines required D + H = M:
E = Number of lines revised (retyped).*
F = The hourly typing revision rate specified in Figure A-6.
G = The number of hours necessary to make corrections and
play out document.
H = The number of workstations necessary for having WPE
applications revised.
X = Machine usage rate of 1400 hrs per year. (5.6 hrs per/day)
M = Total machines required.
* Revised rate x no. of original line = no. of revised lines
typed.
** Average1 page = 54 lines (Six 11).
See Figure A-5 for Example.
Figure A-3
A-;
-------
PERSONNEL REQUIRED TO MEET
TYPING PRODUCTION REQUIREMENT
1. Original typing:
A=C C=E
B K
A = Original lines produced.
B = Rate for number of typed lines per hour of original
typing (shown in Figure A-6).
C = Annual typing hours (ATH).
K = Annual personnel productive hours (1540 hrs).
E = Personnel required.
2. Revised typing:
F=H H=L
G K
F = Number of revised lines.
G = Rate for number of typed lines per hour of revised
typing (Figure A-6).
H = Annual typing hours.
K = Annual personnel productive hours (1540 hrs).
L = Personnel required.
See Figure A-5 for Example.
Figure A-4
J
A-6
-------
EXAMPLE EQUIPMENT AND PERSONNEL REQUIREMENTS
Labor
Required
Original Typing
A = C 1.001.000 = 7,820
B 128
C = E 7.820 = 5.07
K 1,540
Revised Typing
F = H 1.321.320 = 3.319
G 398
H = L 3.319 = 2.15
K 1,540
Original
A « C 1,001,000 * 7,820
Equipment B 128
Required
C = D 7.820 « 5.58
X 1,400
Revised
E = G 1.321.320 = 3,319
F 398
G = H 3.319 = 2.37
X 1,400
Total D + H«M 5.58 + 2.37 = 7.95
Machines (Round to nearest whole number)
Required
Figure A-5
A-7
-------
TYPING RATES (LINES PER HOUR, LPH)
Change Electric Typewriters
Rate Conventional Self-Correct
* 4% or less
8%
12%
16%
20%
24%
28%
32%
36%
40%
44%
48%
52%
56%
60%
64%
68%
Original
Typing
228
229
230
231
233
234
234
236
230
227
224
219
216
213
205
200
195
188
241
241
242
242
243
243
243
244
241
239
238
235
233
231
222
217
211
204
Word Processing Equipment
CATE I CATE II CATE
466
457
435
422
400
387
374
352
332
321
309
285
274
258
223
202
181
153
752
726
660
621
556
517
477
412
394
384
373
352
341
327
273
241
209
166
512
506
487
481
465
456
447
433
408
392
377
347
331
311
264
236
208
170
Figure A-6
A-8
-------
EQUIPMENT USAGE RATE
Calculate for each type of machine:
A x B x C = D Machine usage during data collection
E I D = F % of machine usage
A - No. of machines.
B = Total hours per day.
C = No. of days in data collection period.
D = Total hours of machine usage for data collection period.
£ = Actual hours of machine usage (activity log).
F = % of machine usage.
Figure A-7
A-9
-------
EQUIPMENT REQUIREMENTS (Based on Production)
I
«—•
o
knnual Typing Production
ines Projected
179,200 -
358,400 -
537,600 -
716,800 -
896,000 -
,075,200 -
,254,400 -
,433,600 -
,812,800 -
,792,000 -
,971,200 -
,150,400 •
,329,600 -
,508,600 -
,688,000 -
,867,200 -
,046,400 -
,225,600 -
,404,800 -
,584,000 -
,763,200 -
,942,400 -
,121,600 -
,300,800 -
,480,000 -
358,399
537,599
716,799
895,999
1,075,199
1,254,399
1,433,599
1,612,799
1,791,999
1,971,199
2,150,399
2,329,599
2,508,799
2,687,999
2,867,199
3,046,399
3,225,599
3,404,799
3,583,999
3,763,199
3,942,399
4,121,599
4,300,799
4,479,999
4,659,199
Standalone System Estimated
CRT's Printers** Costs*
1 1
2 1
3
4
5
6
m
8
9
10
11
12
13
14
15
16
17
18
19
6,500
11,272
16,044
22,544
27,317
33,816
38,588
45,088
49,860
56,360
61,132
67,632
72,404
78,904
83,676
90,176
94,948
$101,448
$106,220
20 10 $112,720
21 10 $117,492
22 11 $123,992
23 11 $128,764
24 12 $135,264
25 12 $140,036
Shared Distributive System***
CRTs Printers CPU(s)
4
5
6
7
8
9
10
11
12
13
14
15
16
17
IB
19
20
21
22
23
24
25
2
2
2
3
5
5
5
6
6
6
7
7
7
8
8
8
9
*
• *
• *•
Figure A-8
Hardware Only (Lexitron 1303, IV Workstation and VT 1004 Printer)
Recommended Allocation
Depends on Vendor Configuration
Annual Typing
Estimated Production
Costs* Projected Pages
3,318 -
6,638 -
9,956 -
13,275 -
16,593 -
19,912 -
23,230 -
26,549 -
29,868 -
33,186 -
36,505 -
39,823 -
43,142 -
46,460 -
49,779 -
53,097 -
56,416 -
59,734 -
63,053 -
66,371 -
69,690 -
73,008 -
76,327 -
79,645 -
82,964 -
6,637
9,955
13,274
16,592
18,911
23,229
26,548
29,867
33,185
36,504
39,822
43,141
46,459
49,778
53,096
56,415
59,733
63,052
66,370
69,689
73,007
76,326
79,644
82,963
86,281
-------
APPENDIX B
KEY PRODUCT ANALYSIS
-------
-------
APPENDIX B
KEY PRODUCT ANALYSIS
Key Product Analysis is designed to analyze data regarding the
level-of-effort (number of hours) and costs. required to prepare key
products. Procedures for key product analysis are shown in Figure B-l
and B-4. Sample reports of level-of-effort and cost for tasks performed
by staff members are shown in Figures B-2, B-3, and B-5. The data is
analyzed to produce the following measures:
o Total key product preparation effort (professional and
support staff.)
o Total professional staff effort.
o Professional effort expended performing professional
work.
o Professional effort expended performing support type
work.
o Total support staff effort.
ii
For example, a professional estimates that 25 hours of his
time is spent on preparing a specific report (the "Key Product"). The
report is prepared 10 times a year. The professional will spend 250 hours
a year working on that one specific report (25 hours x 10 = 250 hrs). If the
professional salary and benefits totals $56,000 annually the professional.
cost to prepare the report would be $6,812 a year.
(a) $56,700 f 2080 working hours = $27.25 hourly rate.
(b) 250 hrs plus $27.25 = $6,812
This cost (for "Key Product" preparation) should be used in evaluating the
potential impacts of proposed new system.
B-l
-------
KEY PRODUCT ANALYSIS
I. Level of Effort:
AxB = C
axB = D
C + D = E
A = Estimated hours expended on key product by
professional staff.
a = Estimated hours expended on key product by support
staff.
B = Annual volume of key product.
C = Annual level of effort by professional staff.
D = Annual level of effort by support staff.
E = Total level of effort.
n. Baseline Key Product Preparation Cost:
F*G-H
C + H = K
S * G = HS
D+H = L
L + K = M
F = Professional staff annual salary plus 26% benefits.
S = Support staff annual salary plus 26% benefits.
G = Annual paid working hours (2080 hrs).
H = Hourly rate for professional staff.
HS = Hourly rate for support staff.
K = Key product preparation cost for professional staff.
L « Key product preparation cost for support staff.
M = Total key product preparation cost.
. Figure B-l
B-2
-------
EXAMPLE: LEVEL OF EFFORT EXPENDED ON KEY PRODUCT
Key Product
Impact Report
Professional
Hours Expended
25HRS
(A)
Key Product
Annual Volume
10
(B)
Professional
Annual Level
250 HRS
(C)
Support-Staff
Hours Expended
15 HRS
(a)
Support-Staff
Annual Level
of Effort
150 HRS
(D)
Total
Level of
Effort
400 HRS
(E)
09
I
to
AxB =
ax B= D
Figure B-2
-------
EXAMPLE: KEY PRODUCT PREPARATION COST
Annual Salary
Plus Benefits
Professional
56,700
(P)
Annual Paid
Working Hours
2,080
(0)
Professional
Level of
Effort
Expended
(Annual)
250 HRS
(0
Hourly
Rate
$27.25
(H)
Key Product
Preparation
Cost (Prof)
$6812
(K)
Support-Staff
Annual
Level
of Effort
ISO HRS
(D)
Support-Staff
Annual
Salary
w/Benefits
$19,530
(S)
Hourly
Rate
Support
$9.38
Key
Product
Prep.
Cost
(support)
$1407
Total
Key
Product
Prep.
Costs
$8219
F»Q
S T G = HS
en
Figure B-3
-------
PROFESSIONAL AND SUPPORT LEVEL TASK COSTS
AxB = C
D*E = F
CxF = G
A - Estimated hours expended on task(s).
B « Annual paid working days (220 days).*
C = Annual level of effort expended on task.
D = Annual salary plus 26% benefits.
E - Annual paid working hours (2080 hrs).
F = Hourly rates.
G = Cost of effort expended on task.
* To calculate annual level of effort:
o If data is collected for 10 days convert
the 220 days to weeks (220 1 10 = 22).
o If data is collected for 5 days (22(M 5 = 44).
Calculation example:
A x B = C 40 hrs x 22 wk = 880 hrs annually
D r E = F $56,700 T 2080 hrs = $27.25 hourly rate
C x F = G 880 hrs x $27.25 nr rate = $23,980 annual cost of effort
on task.
Figure B-4
B-5
-------
ANNUAL PERSONNEL COSTS FOR PROFESSIONAL AND SUPPORT LEVEL TASKS *
09
I
Ol
Tasks
Planning
Photocopying
Collecting
Data
Typing
Telephone
Professional
Annual Level
of Effort
880 HRS
110 HRS
440 HRS
330 HRS
176 HRS
Professional
Annual Cost
$23,980
$ 2,997
$11,990
$ 8,992
$ 4,796
Support Staff
Annual Level
of Effort
550 HRS
990 HRS
1540 HRS
Support Staff
Annual Cost
$ 5,159
$ 9,286
$14,445
Total
Personnel
Cost
$23,980
$ 8,156
$11,990
$18,278
$19,241
* Sample Report To Present To Management
Figure B-5
-------
APPENDIX C
GUIDELINES FOR PREPARATION
OF PROCUREMENT REQUESTS (PR'S)
-------
-------
APPENDIX C
GUIDELINES FOR PREPARING PROCUREMENT
REQUEST 1900-8
The user organization must complete EPA form 1900-8 to
lease or purchase under the two agency wide contracts for word
processing equipment The complete form must be forwarded to the EPA
Word Processing Coordinator (EPA-WPC) for review and technical
approval. The EPA-WPC will forward the form to the MIDSD Ordering
Officer for approval and award. The optimum period of processing
requests will be five working days in MIDSD and 2 weeks in Contracts
Management Division. For a description of the procurement cycle see
Figure C-l.
C.1 LEASE OR PURCHASE OF WP EQUIPMENT
A feasibility study must be prepared and submitted to MIDSD
with the word processing equipment request. An outline for the
'feasibility study and the recommended steps to follow in its development
are located in Section 3 of these guidelines. After this prerequisite has
been met, the following procedure should be followed in completing form
1900-8. The user shall provide the information shown printed in italics on
this form. A sample form of a Procurement Request is shown in Figure
C-2.
C.I.I PROVIDE IDENTIFYING INFORMATION
Items 1 and 2 are self-explanatory. Item 3a is the designated
user organization's individual responsible for the equipment. Item 4a,
"Delivery To" must include complete address: ordering organization's
name, street address, room number, city, state and zip code. Items Sa,
5b, and 6 are left blank.
C-l
-------
PROCUREMENT CYCLE FOR OFFICE AUTOMATION EQUIPMENT AND SERVICES
REQUESTING OFFICE
EXPRESSES A REQUIREMENT
FOR OA EQUIPMENT AND.
SERVICES .
JEVELOP THE TECHNICAL/
:OST FEASIBILITY
IOCUMEHTATJON FOR ACTIOI
SUBMIT THE DOCUMENT
PACKAGE TO MIDSO WITH
EPA FORM 1900-6
COMPLETED
1IDSD REVIEWS SUBMISSIO
WD DETERMINES IF ACT10I
IS APPROPRIATE AND
ICCURATE
1JOSD RENDERS APPROVAL*
MND1TIONAL APPROVAL, 01
DISAPPROVAL
GH-
FORUARO TO ORDERING
OFFICER FOR ACTION
TES
YES
VES
•0
RETURN TO REQUESTOR.
MODIFY PACKAGE AS
REQUIRED AND RESUBMIT.
RETURN TO REQUESTOR.
NO FURTHER ACTION.
END
Figure C-l
C-2
-------
ThU form It dttijnad for in site typ»*rit»r (12-phcti). SAMPLE USE ONLY
PROCUREMENT REQUEST/REQUISITION I' ° ,
(PUatt nod trutruetiont on iwvtrat btfor* eomptoffnff tht form.) I MM—I
MM-flfl-Zff
I PAGE
'Nam*)
OF
*•. ORIGINATOR (Namt)
John A. Doe
e. PHONE NO.
5-2222
1OCURCMENT
«. MAIL coot
XX-Z3S
P. PROG ELEM
•. DIVISION
AAAA
4. DELIVKM TO:
Address to which
delivery is to be
made.
M. PROJECT MANAGER f
Susan B. Smith
b. PHONE NO.
«. PROCUREMENT Off
99
OFFICE USE ONLY
[_JOKAI.OftDllt-OltPKII NO.
PUMCHASK AUTHOHITY/CONTHACT NUMBBM
68-01-6615 •
Oi»COUNT T«RMi
VENDOR NAME AND ADDNEU
Raytheon Data Systems Company
1700 X. Hoove St., Suite 1100
Arlington, VA 22209
PKN*OM TAKINC OHOKM/OUOTIN6
FOB POINT
DATE
TELEPHONE NO.
DELIVERY
CONTRACTINO/OOEMINO OPriCEN
TELEPHONE NO.
t. FINANCIAL DATA
<•) APPROPRIATION
NOTS: ITEM 8(e) DOCUMENT TYPE - Contract - "C"
PorchMiOrd«r-"P" IGA-"A" Othif (mite.) - "X
• FMO USE-
Cb)
DOCUMENT
CONTROL NO.
W
ACCOUNT NO.
OBJECT
CLAM
AMOUNT (g)
DOLLAR*
10 II II 1>
14
II 1* IT It 1* tO
II It tt 14 II tl tT II II 40
41 4t 41 44
41 41 47 41 41
10
II It II 14
0
», ICRVICINC FINANCE OPFICE
10. AMOUNT OF MONEV SHOWN IS COMMITTEE
ASl
PI DECREASE
It. PLANNING I.D. NO
FllNCNEAEE
STOCK OH ITEM NO.
(It)
OESCNIPTION
(111
OWANTITV
UNIT OF
ISSUE
MSI
UNIT
COST
AMOUNT
0003
0004
0005
Level III Workstation, VT-1Z03-III
Level IV Workstation, VT-1303-IV
Printer 45 CPS
Justification is attached.
Certification:
must be division director"
or higher.
3
2
2
1 EA,
1 £4.
J £4.
4772
4772
2725
14,316
9,544
3,456
II. *uaCK»TC0 CONTRACTOR/VENDOR
•0. SIGNATURE OF ORIGINATOR
John A. Doe
SI. SI6NATUNE OF FROP. MGMT. OFFICER/OEIIGNEE
DATE
II. RECOMMENDED PROCUREMENT METHOD
It. ACCOUNTABLE PROPERTY
^COMPETITIVE QNONCOMPETITIVE (Jutttfleotto* mttaettud)
PI INITIAL*
EXCEII
f~l INITIALS
S4. APPROVALS
•-AMANCH/OFFICB
Jack Smith
DATE
MM-DD-1B
d. FINANCE
DATE
(VISION/OFFICE
Joan Jones
DATE
•. OTHER.
EPA Word Prooeeeina Coordinator
DATE
MM-DD-XR
C. FUNB* LUTED ABOVE ARE AVAILABLE AND
RESERVED
DATE
MM-DD- TK
f. OTHER
EPA Ording Officer
DATE
ErA form 1
12-60) ?•« EDITION MAT BE USED. ALL OTNBRS AMI OBSOLETE
Figure C-S (Page 1 of 2)
PROCUREMENT
-------
INSTRUCTIONS FOR COMPLETING EPA FORM IflOQ-B _
GENERAL: Form h • five port carbon interleaved act and te designed lo be cemplitid with in tlttt typewriter ff2.pfreAj.The originating
office ihould complete til unshaded areas that apply..After completing the form, retain the copy marked for "Originator" «nd tend the bal-
ance through required channel*. The copy marked "Finance" ihould go to your Servicing Finance Office.
ITEMS;
1 thru Sb tW-aiplanatory.
10
It
Enter the name of the procurement office to which this
procurement request is being sent (WASH. - Huftvtrsn
Contnctt Optnt/ora; HTP • Contnctt Mtnigtmint Obi-
t'on • Ktuircfi Trimglt ftrk; CIN • Contnctt Mtntgtmtm
Division • Cinsinniti.) tt this k for a email purchase, show
name of smell purchase office.
For smell purcheses rWf 910,000). the Procurement
Office will complete these blocks and return one copy of the
request to the originator.
Setf-npfenetory. Feilure to include the eppropriation num-
ber, document type, document control number, account
number, object clea end doller emount will result in the re-
turn of the request to the originetor for completion. Special
care should be taken to insure that all data placed in these
blocks are accurate end eppeers legibly on all copies as this
date will serve to record the commitment of funds as well
as to eventually obligate the fundt on the contract document
NOTE: Item 8(c) column 14 should be used to denote docu-
ment type (DTI code where C*EPA prime contract. F*EPA
purchase or delivery order, A*lntergovernmentel Agreement
(IGAl.wt X»all other miscellaneous transactions.
Enter the oppropriete Servicing Finance Office number des-
ignstid by Financial Management Division for the account-
ing office which will record the commitment and obligation.
Self explanatory.
Every procurement that was included In your Contract
Fien hes been oBigned en identification number. That ident-
ification number shell be inserted in this block. If this pro-
curement was not included in your plan, enclose a written
justification for not previously pfenning this procurement
(Tna otock it not *f>ptictb/t te am*// purct>tmi or tour-
ITEMS;
12 Self-explanatory.
1) The degree of detail required will vary with the compteiity
and estimated dollar value of the proposed procurement.
Each request shell contain sufficient information on its fecc
to process the request. II the proposed procurement is for
nonpenonaf work or services, provide e title which specific-
oily describes the work or services to be procured and limit
the title to eiity (601 positions including the spaces between
' each word of the title for computer input and attach e de-
tailed eietement of work, in ether instances describe the arti-
cles requested end provide epecificetion, quantity increments.
delivery requirements, and specie! peckegfog or transporta-
tion requirements. (Uu If A Fern tSDfrBA, Continuiiion
Stiitt. it tdditiontt tpict h nquind.)
14 thru 17 Self-explanatory.
IS If more then one (II source is suggested, attach a list of the
contractors/vendors from whom the articles are aveileble
and provide the contractor/vendor's name, address. point
•f contact for each source.
II If noncompetitive procurement in excess of $10,0 is re-
commended, prepere and attach a justification setting forth
the reesons why competition cennet be obtained in accord-
ance with Chepter 3, Connects Mmagtment Manuel. Justi-
ficetions for noncompetitive procurements not exceeding
StG.ODO may eppeer on the face of this form,
20 Self-explanatory.
21 thru 23 If required, to be completed by cogniient Property Officer.
24 Serf-explanatory.
COMMITMENT CLERK: Verify the accuracy of oil data in Item 8 and retain one copy. Remove the copy marked "Finance•Commitment"
and forward h to the cognisant Servicing Finance Office. (OnJy eontrtctt »nd purchtxt ever cut off avnouni trttblithtd by your fininet
offietj
NOTE: For more detailed information and instructions regarding the overall content of procurement requests, eat Chapter 1. Contracts
Management Manual.
1PA ftrm ttOO-t (ft*. 1140)
-------
• 0. S. GOVERNMENT PRINTING OFFICE: I97M224U
VSE ONLY IF INFORMATION VILL HOT FIT ON P/J? FORM.
PROCUREMENT REQUEST/REQUISITION
CONTINUATION
STOCK OM ITEM NO.
DESCRIPTION
(14)
QUANTITY
(IS)
UNIT OF
issue
(1C)
•UNIT
COST
(171
AMOUNT
no
Figure C-2 (Page 2 of
2)
-------
C.1.2 PROVIDE EQUIPMENT DESCRIPTION AND COST DATA
Items 7,8, 9, 10, 11, and 12 provide a detailed description of
all items and services to be provided by the vendor. All items, whether
standard or optional, must be identified, described, and costed. In item 8,
at the top, indicate "New Installation". Include model number when
indicated. Installation, delivery, and supply items are to be included in
this section. For leases, indicate the start and stop date for the lease
agreement. The maximum lease period is one year. Assistance can be
obtained from the EPA Word Processing Coordinator or contractor
personnel. Indicate individual and total costs. Do not provide any
estimate for on-call (purchase) maintenance or emergency maintenance.
This is handled separately as required.
C.1.3 PROVIDE CONTRACTOR DESIGNATION
In item 13, provide the WP equipment contractor's name,
address and contract number. Refer to contract D-406 and/or D-407 for
this information. See sample Procurement Request form.
C.1.4 OBTAIN ORGANIZATIONAL APPROVALS AND FUNDING
Item 15, is self-explanatory. Items 16 and 17 must be signed
by the ordering organization's Property Officer if the WP equipment is to
be purchased. Item 18(a) is signed by the branch Chief; 18(b) by the
Director of the Division; and 18(c) by the Commitment Clerk. The
Commitment Clerk must also provide the Financial Data requested in
item 22 and the Appropriation Number in item 23.
C.1.5 FORWARD TO MIDSD
After completing item 23 the requisition form is to be
forwarded to the MIDSD. MIDSD will forward it to the Ordering Officer
for approval and award. The user organization will receive a copy of the
official task order from the Ordering Officer.
C-6
-------
C.S LEASE RENEWAL OF CURRENTLY LEASED WP EQUIPMENT
The user organization must inform the EPA Word Processing
Coordinator of its intention to renew the lease on the WP equipment.
This must be accomplished at least 30 days before expiration of the
current lease. This renewal is accomplished by completing EPA Form
1900-8.
C.2.1 PROVIDE IDENTIFYING INFORMATION
Items 1, 2, 3, 4, 5, and 6; repeat information contained on
originating lease request.
C.2.2 PROVIDE WP EQUIPMENT DESCRIPTION AND COST DATA
Items 7, 8, 9, 10, 11, and 12; repeat equipment description and
cost data contained on originating lease request. In addition, indicate in
the "Description" column, item 8, the following: originating Task Order
No., Contract No., period of lease renewal (start and stop dates —
maximum period is one year), model and serial numbers of WP equipment,
room location of equipment, and statement indicating "Renewal". Both
the Contract No. and the Task Order No. appear in the upper right hand
corner of the "Order for Supplies or Services" (SF Form 147), a copy of
which is sent to the initiator of the originating lease request for his file
and reference, once the order has been placed.
C.2.3 OBTAIN ORGANIZATIONAL APPROVALS AND FUNDING
Items 15, 16, 17, 18(a), 18(5), and 18{c); obtain signatures as
per originating lease request. The Commitment Clerk must provide the
Financial Data requested in item 22 and the Appropriation Number in
item 23.
C-7
-------
C.2.4 FORWARD TO MIDSD
Forward form to EPA Word Processing Coordinator, MIDSD,
PM-218, 401 M Street, S.W., Washington, D.C. 20460 for final processing.
The EPA-WPC will forward it to the Ordering Officer for approval and
award. The requisitioning organization will receive a copy of the official
task order from the Ordering Officer.
08
-------
APPENDIX D
EQUIPMENT DESCRIPTIONS AND COSTS
- Standard Configuration Lexitron
Word Processing Equipment
- Hardware and Maintenance Unit Prices
- Optional Features and Configuration Items
-------
-------
STANDARD CONFIGURATION LEXITRON
WORD PROCESSING EQUIPMENT
Standalone Workstations
Includes:
Double Density Disk
ASYNCH ASCII Communications
Word Processing Software
Math Pack
Alternate Character Set
Conversion of 1000 Pages
Manuals
Training for 2 operators for
one half day each
Starter supplies of 10 diskettes,
3 print wheels and 10 print ribbons.
Description
VT1303-1V Dual Disk
VT1202-HI Single Disk
Purchase LTOP (24 Month) Maintenance
$4772.00
4172.00
231.38/month
202.29/month
86.00/month
73.00/month
NOTE: There is a 90 day maintenance warranty for each station. ,
Thereafter, a monthly maintenance charge for both purchase
and LTOP.
Printer For Standalone Workstations
Description
VT-1004, 45CPS, QUME
o
Purchase
$1728.00
Shared-Printer Configuration
LTOP (24 Month)
83.78/month
Description
Two(2)VT-1303-IV
Workstations
Sharing A VT-1004,
45CPS Printer
Training *llocation:
Text Conversion:
Purchase LTOP (24 Month)
$11,272.00 507.00/month
Maintenance
27.00/month
Maintenance
199.00/month
1 Primary operator and back-up operator for
each workstation.
One thousand (1,000) pages of text converted at
no charge; Thirty (30) day minimum time to
convert.
Figure D-l
D-l
-------
HARDWARE AND MAINTENANCE UNIT PRICES
(Applicable for the period of system/item life months 1 through 88*)
Line
Item
1
2
3
4
Model
No.
VT 1202, HI
VT 1303, IV
VT 1004
2 VT 1303, IV
and
1 VT 1004
Printer
Description
Work Station
1 Disk Level 3
Work Station,
2 Disks Level 4
Printer 45 CPS
45 CPS
Shared Printer
Workstation
Outright
Purchase
Price
$4,172
$4,772
$1,728
$11,272
PPM
Maintenance**
$73
$86
$27
$99
LTOP
$202.29
$231.38
$83.78
$546.54
* For installations occuring in months 1 through 60
** Maintenance Costs are for both purchase and lease to purchase.
Figure D-2
-------
OPTIONAL FEATURES AND SPECIAL CONFIGURATION
ITEMS AND FEATURES
Description
Widetrack Printer
Twintrack Printer
Duel Tray Sheetfeeder
Print Multiplexer
Mag Card Adaptor
Optical Character Reader
(Hendrix Typereader II)
Acoustic Hood (For
Standard VT-1004 Printer)
Basic Software Program
RMS Software Program
Editor Attachment Kit 15 ft.
Editor Attachment Kit 25 ft.
Editor Attachment Kit 50 ft.
Purchase
$
$
$
$
$
$
4,748
5,737
1,696
2,095
2,512
9,771
LTOP
$230
$278
$ 82
$102
$122
$474
(1-88 Month)
Monthly
Maintenance
$ 51
$ 75
$ 22
$ 14
$ 32
$126
360
N/A
N/A
$
$
$
$
$
100
200
102
142
186
N/A
N/A
$
$
$
5
7
9
N/A
N/A
N/A
N/A
N/A
Installation charges determined upon installation site selection.
Figure D-3
D-3
-------
-------
APPENDIX E
WORD PROCESSING CONVERSION ACTION
DECISION MATRIX
-------
-------
WP CONVERSION ACTION DECISION MATRIX
LEXITRON
o GSA Lease
o Owned
INTELLIGENT TYPEWRITERS
o GSA Lease
o Owned
NON-STANDARD
STAND ALONE WP
o GSA Lease
o Owned
NON-STANDARD
SHARED LOGIC SYSTEM
o GSA Lease
o Owned
Key: A = Acceptable
R = Recommend
fERT TO AGENCY CONTRACT CONTINUE LEASE TO
LEASE OR PURCHASE EXCHANGE
IMMEDIATE PHASED OWNERSHIP CONVERSION SALE PROGRAM
R
R(l)
S
S
R
R
N
N
N - - -
N — • — — •
S A N R
S A N R
A A C R
A A - R
R R C R
R R - R
C = Cost Analysis Required
S = Study Requirements
N ~ Not Acceptable
(1) Convert to Agency contract to obtain fixed rate maintenance.
-------
-------
A VT 1202 increases operator productivity almost immediately
in offices where (1) typists and secretaries have a continuously
heavy load of diverse typing assignments and (2) draft revision
needs are similarly heavy and diverse. A VT 1202 also per-
forms cost-effectively when operators must retrieve informa-
tion from a previously prepared and stored data base, then
insert the information into simple or complex forms such as
insurance policies, purchase orders, or lease agreements or
into standard paragraphs.
The VT 1202 can be used productively to prepare general
correspondence (letters, memos, reports) or technical manuals ,
containing statistical and mathematical data or large docu-
ments that are customized by mixing "standard" text (boiler-
plate) and variable text to yield a customized document.
Physically, the VT 1202 consists of two trim, attractively
styled desk-top units: an operator's console and a printer unit.
The operator's console includes the electronic keyboard, mini-
floppy diskette drive, and display. The printer unit includes
the printer and power supply.
Using the electronic keyboard, an operator performs all
rmal typing functions at rough-draft speeds in the usual
ay. Typed text appears automatically on the display, which
shows a one-third page segment of the in-process full page.
Using control keys and regular keys, the operator corrects and
revises displayed text; produces it on the printer; and records
it on diskette for possible recall, revision, assembly, and
reprinting later.
STANDARD FEATURES
Features Common to VT 1202 (and 1201 and 1303)
• One-Third Page Display. Shows an exact, one-to-one image
of one-third of the in-process full page.
• Full-Page Preview. Enables an operator to preview a
reduced version of the full page and then change the
format, as required, before printing the page.
• Automatic Indexing. Provides a document management
system that automatically retains document integrity for
the operator.
• Text Editing. Enables an operator to insert or delete char-
acters, words, and lines; to break lines of text from one line
to another (when inserting additional text); and to bring
text forward from one line, page, etc.
• Decimal Tab. Enables an operator to set decimal tabs (the
same way as text tabs) to automatically align decimal points.
• Archive. Allows an operator to revise and print text from an
archived document without altering the original document.
• Diskette Drive. Uses 5%-inch mini-floppy diskettes that
have a storage capacity of more than 160,000 characters.
Display Advance. Enables an operator to successively dis-
play each one-third page segment of already-keyed text.
• Typethru. Enables an operator to use a VT 1202 exactly as
a typewriter by keying text and having it simultaneously
shown on the display and printed on paper.
• Displayable Pitch Selection. Enables an operator to display
typed text, with appropriate margins, in either 10-pitch or
12-pitch. Up to 85 characters per line can be displayed in
10-pitch; 102 characters, in 12-pitch.
• Continuous Typing. Enables an operator to continuously
key text at draft-typing speeds without carriage-returning
at the end of each line.
• Stop Code. Enables ah operator to specify positions in text
in which to stop the printer during printout.
• Custom Margin. Enables an operator to offset the printout
of a page. Useful for addressing envelopes.
• Automatic Centering. Enables an operator to center text
automatically, one line at a time, between left and right
margins.
Features Common to VT 1202 (and VT 1303)
• Automatic Pagination. Moves text forward or backward
from one page to another (without operator intervention)
to accommodate revisions to text. Pages remain in the
same sequence and format as originally typed.
• Full-Page Select. Enables an operator to select lines of text
(up to a full page) and move that text to another location
on the same page or to a different page of any document or
diskette; also allows the operator to erase, delete, or print
the selected text.
• Block Select. Allows an operator to select a column of text
and move that text to another column on the same page or
to another page of any document or diskette; also enables
the operator to erase, delete, or print the selected text.
• Form Tab. Enables an operator to merely touch a key and
move quickly to the exact position of the next blank to be
filled in on a form. ,
• Call Page. Enables an operator to move directly from the
current page to any page of any document.
— continued—
-------
• Superscript, Subscript, Overstrike. Enables ah operator to
(1) type superscripts and subscripts automatically and
(2) type one character over another to create special
symbols (for example, (9).
• Reformat. Enables an operator to automatically change
both the left and right margins and line spacing on a page
or throughout a document. The operator can print the
reformatted document, store it on diskette, or both.
* Nonprint. Enables an operator to specify fields of dis-
played text that are to be skipped over during printing.
This allows two-pass printing of a page that has a mix of
type styles, languages, or colors—and the print wheel or
ribbon need to be changed only once.
• Horizontal Scroll. Enables an operator to produce wide-
page documents (up to 126 characters per line in either
10- or 12-pitch), such as financial reports, charts, etc.
• Continuous Print. Enables an operator to print an entire °
document unattended.
* Text Assembly. Enables an operator to prepare standard
paragraphs in any order and then select certain paragraphs
and assemble and print them (and insert variables) as one
document.
• Search and Replace. Enables an operator to automatically
search through a document for specific text or multiple
text and (1) stop at each occurrence and decide whether to
change or replace the text, (2) count each occurrence, or
(3) replace each occurrence with specified text. ,.
• Form Letter. Enables an operator to print single-page form
letters from a prepared address list and automatically, insert
the date, address, salutation, and variable text within the
body of the letter. Addresses can be selected automatically
from the list, based on predefined qualifiers or ZIP codes.
• Monospace Justify. Enables an operator to print text auto-
matically with a right-justified (even) margin—by page or
by document.
* Document Copy. Enables an operator to duplicate a com-
plete document, or part of a document (up to a full page),
at another location on the same diskette.
* Document Append. Enables an operator to combine various
documents, or parts of a document (up to a full page at a
time), with another to form a single document on the same
diskette. All documents appended to another document
remain on diskette as if they were archived.
OPTIONAL FEATURES
The following features are optional on a VT 1202:
• Alternate Character Set. Permits an operator to type and
display 96 extra characters, in addition to the basic set,
when performing scientific and multilingual typing.
* Interact Communications. Working through a data set and
over telephone lines, an Interact-equipped VT 1202 can
send or receive documents to or from another VT or
Videotype system and communicate with a wide range
of computers.
• Tape Adapter. Allows a tape drive to be externally
attached to a VT 1202, thereby providing a dual-media
system. Documents may be converted from tape to
diskette, or vice versa.
SPECIFICATIONS
DISPLAY
Display region
Characters per line
Lines per page
Character generation
KEYBOARD
Contour
Number of keys
Repeat keys
STORAGE MEDIA
Type
Recording method
Recording format
Sides per diskette
Tracks per side
Sectors per track
Characters per sector
Minimum page size
Text compression
Storage capacity
Character capacity
Nominal page size
Nominal page capacity
Number of diskette drives
PRINTER
Type
Maximum speed
Type styles
Line spacing
Ribbon
PHYSICAL CHARACTERISTICS
Operator's console
Height
Width
Depth
Weight
Printer unit
Height
Width
Depth
Weight
5x10 Inches
126
66
High-resolution dot matrix
Dished and sloped; resembles IBM
Selectric keyboard
79
Space Bar, Backspace, Return, Period,
Hyphen/Underline, Delete, Insert,
Erase, Merge, Line Insert, Line Delete,
Roll Up/Roll Down
554-inch mini-floppy diskette
Dual-density MFM
1
35
18 (soft-sectored)
256
1 sector
Multiple blank and blank line
161,280 characters
2,000 characters (compressed)
80 pages
1
Daisy-wheel printer
55 characters per second (660 words
per minute)
Various 10- and 12-pitch type styles
available
6 lines per inch
Multistrike, single strike, or fabric
13 inches (33 centimeters)
26 inches 166 centimeters)
26.4 inches (67 centimeters)
55 pounds (25 kilograms)
9.4 inches (23.8 centimeters)
22.3 inches (56.7 centimeters)
22.1 inches (56.1 centimeters)
52 pounds (23.6 kilograms)
ENVIRONMENTAL REQUIREMENTS
Operating temperature
Storage temperature
Relative humidity
INPUT POWER
Voltage
Current
Frequency
Power dissipation
50°F to 9S°F (10°C to 35°C)
40°F to 122°F (4°C to 50°C)
20% to 80%, noncondensating
95 to 130Volts AC, or 190 to
260 Volts AC
3.2 Amps maximum at 115 Volts AC
for each operator's console; 2.5 Amps
maximum at 115 Volts AC for each
printer unit
48 to 62 Hz
1.000BTU per hour
All specifications subject to change without notice.
RAYTHION DATA SYSTEMS COMPANY
Isxitron
A Division of Raytheon Company
D Intelligent TerminalsQDistributed Processing SystemsDWord Processing SystemsDNetwork SysteinsDTelecommunications Systems
Printed in U.S.A. .
1415 BOSTON-PROVIDENCE TURNPIKE • NORWOOD, MASSACHUSETTS 02062
Call Director, Field Maiketmg at (800)343-6676 (loll ii«a) hmd» Massachusetts call (617)762.6700 • TWX 710-336-0646 * TELEX: 92-4406
44-50002
-------
I
A VT 1303 gives users broader overall capabilities than any
VT 1100 or 1200 system. Its standard features atone make
the VT 1303 one of the fastest, most efficient, most produc-
tive document-preparation devices yet developed ... and its
optional features further extend its versatility and economy.
A VT 1303 is ideally suited for any typing task-from
general business letters, memos, and reports (including those
with technical, mathematical, and statistical data) to large
documents initially prepared by retrieving stored boilerplate
paragraphs and integrating selected paragraphs with variable
text to create a single document (contracts, loan and lease
agreements, technical proposals, briefs, depositions, etc.).
And because a VT 1303 has dual diskette drives, two opera-
tions can be performed concurrently, such as printing one
document while editing another.
Physically, the VT 1303 consists of two trim, attractively
styled desk-top units: an operator's console and a printer
unit. The operator's console includes the electronic keyboard,
two mini-floppy diskette drives, and display. The printer unit
includes the printer and power supply.
Using the electronic keyboard, an operator performs all
mal typing functions at rough-draft speeds in the usual
. Typed text appears automatically on the display, which
shows a one-third page segment of the in-process full page.
Using control keys and regular keys, the operator corrects and
revises displayed text; produces it on the printer; and records
it on diskette for possible recall, revision, assembly, and
reprinting fater.
STANDARD FEATURES
Features Common to VT 1303 (and VT 1201 and 1202)
• One-Third Page Display. Shows an exact, one-to-one image
of one-third of the in-process full page.
* Full-Page Preview. Enables an operator to preview a
reduced version of the full page and then change the
format, as required, before printing the page.
• Automatic Indexing. Provides a document management
system that automatically retains document integrity for
the operator.
• Text Editing. Enables an operator to insert or delete char-
acters, words, and lines; to break lines of text from one line
to another (when inserting additional text); and to bring
text forward from one line, page, etc.
• Decimal Tab. Enables an operator to set dec!mal tabs (the
same way as text tabs) to automatically align decimal
points.
* Archive. Allows an operator to revise and print text from an
archived document without altering the original document.
• Diskette Drive. Uses 5%-inch mini-floppy diskettes that
have a storage capacity of more than 160,000 characters.
isplay Advance. Enables an operator to successively dis-
play each one-third page segment of already-keyed text.
* Typethru. Enables an operator to use a VT 1303 exactly as
a typewriter by keying text and having it simultaneously
shown on the display and printed on paper.
• Displayable Pitch Selection. Enables an operator to display
typed text, with appropriate margins, in either 10-pitch or
12-pitch. Up to 85 characters per line can be displayed in
10-pitch; 102 characters, in 12-pitch.
• Continuous Typing. Enables an operator to continuously
key text at draft-typing speeds without carriage-returning
at the end of each line.
• Stop Code. Enables an operator to specify positions in text
in which to stop the printer during printout.
• Custom Margin. Enables an operator to offset the printout
of a page. Useful for addressing envelopes.
• Automatic Centering. Enables an operator to center text
automatically, one line at a time, between the left and right
margins.
Features Common to VT 1303 (and VT 1202)
• Automatic Pagination. Moves text forward or backward
from one page to another (without operator intervention)
to accommodate revisions to text. Pages remain in the
same sequence and format as originally typed.
• Full-Page Select. Enables an operator to select lines of text
(up to a full page) and move that text to another location
on the same page or to a different page of any document or
diskette; also allows the operator to erase, delete, or print
the selected text.
• Block Select. Allows an operator to select a column of text
and move that text to another column on the same page or
to another page of any document or diskette; also enables
the operator to erase, delete, or print the selected text.
• Form Tab. Enables an operator to merely touch a key and
move quickly to the exact position of the next blank to be
filled in on a form.
• Call Page. Enables an operator to move directly from the
current page to any page of any document.
—continued—
-------
Superscript, Subscript, Overstrike. Enables an operator to
(1) type superscripts and subscripts automatically and.
(2) type one character over another to create special
1 symbols (for example, 0).
• Reformat. Enables an operator to automatically change
both the left and right margins and line spacing on a page
or throughout a document. The operator can print the
reformatted document, store it on diskette, or both.
• Nonprint. Enables an operator to specify fields of dis-
played text that are to be skipped over during printing.
This allows two-pass printing of a page that has a mix of
type styles, languages, or colors—and the print wheel or
ribbon need be changed only once.
* Horizontal Scroll. Enables an operator to produce wide-
page documents (up to 126 characters per line in either
10- or 12-pitch), such as financial reports, charts, etc.
• Search and Replace. Enables an operator to automatically
search through a document for specific text or multiple
text and (1) stop at each occurrence and decide whether to
change or replace the text, (2) count each occurrence, or
(3) replace each occurrence with specified text.
• Form Letter. Enables an operator to print single-page form
letters from a prepared address list and automatically insert
the date, address, salutation, and variable text within the
body of the letter. Addresses can be selected automatically
from the list, based on predefined qualifiers or ZIP codes.
• Monospace Justify. Enables an operator to print text auto-
matically with a right-justified (even) margin—by page or
by document.
Features Common to VT 1303
• Continuous Print. Enables an operator to print one or
more documents, unattended, from one diskette while
simultaneously editing documents on the other diskette.
• Text Assembly. Enables an operator to prepare standard
paragraphs in any order and then select certain paragraphs
and assemble and print them (and insert variables) as one
document. Also, the assembled document may be recorded
on diskette for future use.
• Document Assembly. Enables an operator to combine two
or more documents from one diskette into a single docu-
ment on a second diskette.
• Document Copy. Enables an operator to duplicate a com-
plete document, or part of a document (up to a full page),
at another location on the same diskette or another diskette.
• Document Append. Enables an operator to combine various
documents, or parts of a document (up to a full page at a
time), with another to form a single document on the same
diskette or another diskette. All documents appended to
another document remain on diskette as if they were
archived.
* Diskette Duplicate. Enables an operator to duplicate one
or more existing documents,,up to an entire diskette, onto
a second diskette.
AH specifications subject to change without notice.
OPTIONAL FEATURES
The following features are optional on a VT 1303:
• Alternate Character Set. Permits an operator to type and
display 96 extra characters, in addition to the basic set,
when performing scientific and multilingual typing.
• Interact Communications. Working through a data set and
over telephone lines, an Interact-equipped VT 1303 can
send or receive documents to or from another VT or
Videotype system and communicate with a wide range
of computers.
SPECIFICATIONS
DISPLAY
Display region
Characters per line
Lines per page
Character generation
KEYBOARD '
Contour
Number of keys
Repeat keys
STORAGE MEDIA
Type
Recording method
Recording format
Sides per diskette
Tracks per side
Sectors per track
Characters per sector
Minimum page size
Text compression
Storage capacity
Character capacity
Nominal page size
Nominal page capacity
Number of diskette drives
PRINTER
Type
Maximum speed
5x10 inches
126
66
High-resolution dot matrix
Dished and sloped; resembles IBM
Selectric keyboard
79
Space Bar, Backspace, Return, Period,
Hyphen/Underline, Delete, Insert,
Erase, Merge, Line Insert, Line Delete,
Roll Up/Roll Down
554-inch mini-floppy diskette
Dual-density MFM
1
35
18 (soft-sectored)
256
1 sector
Multiple blank and blank line
161,280 characters
2,000 characters (compressed!
80 pages
2
Daisy-wheel printer
55 characters per second (660 words
per minute)
Type styles Various 10- and 12-pitch type styles
available
Line spacing 6 lines per inch
Ribbon Multistrike, single strike, or fabric
PHYSICAL CHARACTERISTICS
Operator's console
Height 13 inches (33 centimeters)
Width 26 inches (66 centimeters)
Depth 26.4 inches (67 centimeters)
Weight 55 pounds (25 kilograms)
Printer unit
Height 9.4 inches (23.8 centimeters!
Width 22.3 inches (56.7 centimeters)
Depth 22.1 inches (56.1 centimeters)
Weight 52 pounds (23.6 kilograms)
ENVIRONMENTAL REQUIREMENTS
Operating temperature
Storage temperature
Relative humidity
INPUT POWER
Voltage
Current
Frequency
Power dissipation
500Fto95°F(100Cto35°C)
40°F to 122°F (4°C to 50°C)
20% to 80%, noncondensating
95 to 130 Volts AC, or 190 to
260 Volts AC
3.2 Amps maximum at 115 Volts AC
for each operator's console; 2.5 Amps
maximum at 115 Volts AC for each
printer unit
48 to 62 Hz
1,000 BTU per hour
RAYTHEON DATA SYSTEMS COMPANY
l^xibrcm
,. RAYTHEON^ A D)V|5ion of Raytheon Company
dlntelligent TerminalsDOistributed Processing SystemsQ Word Processing SystemsDNetwork SystemsOTelecommunications Systems
1415 BOSTON-PaOVIDEHCETURNHKE'NORWOOD, MASSACHUSETTS 02062
Printed in U.S. A. . Call Director, Field Marketing at (800)343-6676 (toll free). Inside Massachusetts call (617)762-6700 • TWX: 710-336-0646 • TELEX: 92-4408 44-50003
-------
RAYTHEON:
RAYTHEON DATA SYSTEMS COMPANY
A Division of Raytheon Company"
J
--t
Word Processing Perspective
RAYTHEON DATA SYSTEMS
August 1981, No.7-
Communications Capabilities
for Lexitron VT Systems
4. '
Raytheon Offers
Seven Routes
to the New, World
For years the efficient pro-
cessing of words and data has
been recognized as a business
essential. But today, more than
simply processing words and data,.
the information must also be com-
municated. Only when information
essential to management deci-
sions is communicated is it com-
pletely and efficiently utilized.
Raytheon Data Systems (RDS)
now offers multiple communicaT
tions options for VT systems, trans-
forming standalone systems into.
multi-powered - communicators of
information. These options make
the increased productivity of the
automated office a promise realiz-
able today.
/The series of communications
options permits users to interface
with a wide range of data com-
municating devices. These include
other "RDS installations; on-line
host computers;. remote optical
.character readers; IBM-compat;."
,-ible and -.other word processing";
systems with similar-coding struc- •
tures;-phototypesetters;.tirne-shar-.
ing systems; "intelligent" copier/
printer~and popularly used network
communications systems'* ; ; -"."'.
Software-controlled, , --'
menu-selectable,
arid available how
When'communications capabil-
ities are required,.RDS has'made if
as simple as "changing: the start-'
. dard text processing program" for.
one. holding -the cpmmunications1
logic.:VT.'systems equipped."with.
-appropriate communications firm-
ware .can easily' be converted, to
communicating text processors "by .
loading any of the options, and
. selecting . transmission,, criteria
from a menu page. These options.
convert VT systems f ronvstand".
alone text'.processors to" .devices
for. communicating-- with. virtually .
" every sort.of computer or terminal.'
These options open -up entirely
new possibilities for infra- and inter-
organizational communications.
Starting today, VT users can in-
crease the productivity benefits of
their systems. Internally, they can
transmit documents quickly be-
tween VT systems. Externally, they
now "have the broadest access'of
any text processing,system to the
data resources needed today for
effective management.
Between VT
systems linked for.
electronic mail
The RDS asynchronous point-to-
poiht communications option is
used to send or receive text to/
"from other VT systems. Communi-
cations can be from the keyboard
or from a text diskette/cassette in
conversational, line send.'or batch
modes. Page parts, full pages or
multiple documents are easily sel-
ected from the diskette/cassette.
index page. Communications rates
are! 300 bits per second- (bps),
allowing- use of an inexpensive
acoustical .coupler, and.1200 and
2400bps, the last allowing directly
•and, locally linked VT systems to-
- communicate without, a modem.
Transmissions may.occur in half or-
• full duplex mode. Text-and page-im-.
.age's .are maintained between -the
twcf'VJ's. - - . ."" <
WlthTTY^ype :: \;
. terminal networks -, - ;
-With' the--. RDS ^asynchronou's"
'ASCII option, all.VT systems com-
' municate with^the broad range of.
equipment'-..operating with this
coding standard, including 'tele-
typewriter-type-networks and most
minicorhputers.^and mainframes.
;Asynchr6nous-AS_eil is. also used.
to communicate: with commercial
time'-sharing -and electronic mail
networks': Every; transmission, cri-
-tenon is^ quickly,and easily'estab-
Jished drVa-simpie.'rneriu.:-
Wlth IBM-compatible
systems ';
The RDS asynchronous 2741"
-emulation option directly--links-VT.
systems _to IBM'-compatibJe • sys-
tems for tasks such as the storage
,and. retrieval of information from
'mainframe data bases..The option
also allows communications ;with
other word-processor.systems. A
VT'system operates as a remote
conversational terminal or a batch
terminal, and as a^communicating
text processor emulating: a 2741
terminal. • - " A ' .• '
- . i. -. -
With IBWH:orTipatibie
bisynch data processing
terminals . T >
IBM 2780 and 3780' communi-
cations terminals,are used world-
wide for remote job entry (RJE) to a-
central IBM or IBM-compatible
mainframe computer. The 2780
and 3780 communications ter-.
minals are batchroriented, rather
than" interactive.
-------
PURE DP EMULATIONS
WP & DP EMULATIONS
HOST COMPUTER
IBM/OTHERS
(INTERACTIVE)
DBMS,TSO,CICS,
ATMS,iTC .
3271/3277
LEXITRON VT SYSTEM
. WITH '
COMMUNICATIONS OPTIONS
2770
HOST COMPUTER
IBM/OTHERS
(BATCHI RJE
HOST COMPUTERS/
NETWORK
(BATCHI RJE
IBM
OS-6
h
I-
2770
IBM
6670 or
6640
2780
3780
2770"~~
HOST COMPUTER
IBM/OTHERS
(BATCH) RJE
2741
"ASCII/IT^
HOST COMPUTER
IBM/OTHERS
(INTERACTIVE)
ASCII/TTY
TIME SHARE
NETWORKS
TYMNET/TELENET
3275
HOST COMPUTER
IBM/OTHERS
(INTERACTIVE)
DBMS, TSO. CICS,
ATMS, ETC.
The world of communications requires many different capabilities.
The automated office will produce its promised productivity gains
only if all the resources it can generate can be communicated.
RDS'now supplies seven of the most common communications
capabilities: productivity gains can begin today.
mission than other protocols be-
cause it allows transmission of up
to 512 characters in a string rather
than being limited to 80 charac-
ters. Menu-selectable transmis-
sion rates are 2400 and 4800 bps,
or the rate established by the
modem.
Communications with .
host computer
networks—Interactive
bisynchronous protocol
With a 3277/3271 emulation :op-
tion available on a RayText Sys-
tem, or 3275 (model 2) on the VT
standalone unit, the VT becomes
an interactive facility for data pro-
cessing tasks such as data entry,
inquiry response, on-line program
development, data base inquiry
arid response, and many other
management information system
applications. -The bisynchronous
327; emulation options can operate
at speeds "as. high as 19.2K bits-.
per.-second and can support dual
host/network upline links.
Between RDS word
processing systems
RDS systems may be linked to
other VT systems using bisyn-
chronous protocol transmission
rates of up to 4800 bits-per-second.
VT text processing' systems can
display many special symbols not
contained in the ASCII set. With
this option you transmit all display-
able, characters—including sub-
scripts, superscripts, and symbols
for trademark, registration, copy-
right and paragraph breaks, even
the alternate character set. Espe-
cially needed in legal and govern-
ment applications, this feature
eliminates the. need to transmit
spaces where special symbols are
used.
Summary
RDS, long established as an in-
novative creator of new systems
and procedures, is the first with a
text processing system capable of
communicating with host com-
puters and office systems, time-
sharing and electronic mail sys-
tems and widely used terminal
networks, without a "black box" or
cumbersome coding procedures.
A communications diskette or cas-
sette is simply loaded into a VT
system and communications can
begin.
:RAYTHEON"
RAYTHEON DATA SYSTEMS COMPANY
texilron
A Division of Raytheon Company
Unintelligent Terminals D Distributed Processing SystemsO Word Processing SystemsONetworlc SystemsDTeleconiBiunications Systems
Printed in U.S.A. 5/82
1415 BOSTON-PBOVIDENCE TURNPIKE • NORWOOD, MASSACHUSETTS 02062
Call Director, Field Marketing at (800)343-6676 (toll Ires). Inside Manacliuieltt call (617)762-6700 • TWX: 710-336-0646 -.TELEX: 92-4408
44-50015
-------
RAYTHEON.
RAYTHEON DATA SYSTEMS COMPANY
A Division of Raytheon Company
l^xitrcm
Word Processing Perspective
RAYTHEON DATA SYSTEMS
'I
' August 1981, No.4
The VT Math Package:
Flexibility and Ease of Use
For Everyday Computations
Four-function Math
Plus Percentages -
With On-screen • ; '
Processing
Raytheon Data Systems! (RDS)
VT Math Package adds flexible and
easy-to-use mathematics capabil:
ities to. VT text processing sys-
tems." The software permits users
of VT'1202 and 1303 systems to
perform four-function, signed arith-
metic fo'r many standard business
applications such as preparing fi-
nancial statements, budgets, sales'
forecasts,- statistical charts, in-
voices; and inventory, reports:
--The math program offers "the
broadest flexibility in configuring
and implementing multi-function
information systems. It allows VT
users to implement a logical, .step-
by-step evolution from strictly text
processing functions to those that
.involve a mixture of text and
number processing operations.
A comprehensive,
verifiable program -. •-,
A menu addition to the standard
VT text processing program disk-
ette, .the VT'Math •Package pro-
vides users with a, valuable tool
in developing -the broad 'range
of communications that require
mathematics—without inhibiting
text editing functions..
-" You can type a report with
'charts and tables—and perform
on-screen mathematics on the
numbers—without having to
change diskettes, enter, code-
driven subroutines, or.'re-key
previously calculated results. You
format, charts and tables just as
you.would in text processing—.only.
now the computations are per-
formed on-screen.. • -/ .
"jThe new-_ software performs'
standard column and row opera-
tions in "tabular andLcrossfooting
applications, calculates percent- -
ages/and offers 10 "accumulators
'for subtotals and intermediate
results'. And, a verify, feature, will:
.check calculations. The- program
can automatically insert commas
and decimal points into results. It
recognizes and displays negative
numbers, with . a minus' sign or
parentheses. .- • . .
Managerial decisions :
aided by VT Math
Package flexibility
In developing such vital.reports
as| sales, forecasts, you.-may use
the VT Math Package as an-on-
. screen calculator. The software" is
designed to" make it easy to select
and store subtotals and inter-
mediate" results.. In. preliminary
calculations, for example,'you can
select and store. the results of
various groups of calculations,
vie'w them as desired, and decide
which is the most pertinent to your
specific reporting needs-—and
then: you can finalize the calcula-.
tions and the format of the results
with simple text processing-
commands. .1
Tables and charts: '• 4
complete formatting
flexibility- ; ; • •-".
Once a table oV chart has been:
set up, you can ^easily move col-.
umiis ;and rows of "numbers/You
use .trie same •simple-.cornnrfands
that move'lines or,columns in-text.
. processing. In only a few moments
a table'or chart can b'e completely: •
•reformatted for";ap'pearance."
.Additional calculations can. be/;
specified to expand ;a table—to
produce a - "new ". column' in1
generating statistics, for example,
where you mightmultiply or divide
across rows; -or }to produce sub-r"
totals and totals-down a: column.
Similarly, groups ;of numbers from
a table may be "easily extracted
and. moved. A.! partial row of
-------
LltC 18 SPACE 37 ACCUMHATOB 7
_-D —D 0
WE W KOIC BY BUEDCSS IOCS
(in MiLlm)
Emrjy Str.ice» 747.0
M7.0 3,2<»,7
210.4 1.S72.1
{3,239.3 $2,818.3 S2,«3.1 $2,245.4
VT 13O3
column can also be moved and
recalculated.
The VT Math Package, operating
with the wide page.feature, allows
you to type and print documents up
to 126 characters wide or up to
252 printed characters on the
Widetrack™ printer—extremely
useful for applications with many
vertical columns. In addition, the
full page feature allows you to see
how tables and charts—as well as
text—appear on the full page, and
to move them for appearance. •
Calculation verification
Unlike many systems, the VT
Math Package will verify results
already, "appearing on the page
before going on to the next entry.
By stopping and prompting the
operator to verify the data, the pro-
gram guarantees that at least a
visual check has been made with
each entry.
You position
the results
Unlike many systems which
automatically position results,
RDS' VT Math Package allows you
great flexibility. Results first ap-
pear in the message area of the
screen. They can then be trans-"
ferred .anywhere on the page—a,
useful feature in emphasizing sub--
totals or other significant inter-
mediate results.
- This feature has an additional
benefit, in ithat subtotals can be'
"easily "grouped for" additional
calculations. n •
Numbers and text-
together
- The VT "rmath program, unlike
many others, lets you insert text
between numbers to be calcu-
lated. This feature allows the easy
inclusion of product' or service
descriptions in invoices, for exam-
ple, or necessary textual informa-
tion in other financial forms.' It-
allows, if desired, one-pass key:
boarding of reports containing text
and numbers—you don't have to
perform the calculations, write
them down, then re-enter them, as
in a strictly text processing mode.
Menu page
selections
From the menu page you select.
the options you want for your
computations. Menu selections
include the 'number of decimal
places (up to 14), leading zero sup-
pression, and rounding.
Availability, price,
delivery
The VT Math Package option is
available for immediate shipment
for a one-time -license fee of
$500.00 per customer. Additional
Math Package diskettes are
$100.00 each.
Summary
Many text processing users can
use the arithmetic capabilities in
preparing documents containing
statistical tables, financial reports,
invoices, and inventory lists. To-
day's users are recognizing that in-
creased managerial prodictivity re-
quires easy access to both, data
and text processing functions.
New word processing product en-
hancements and options enable
users to continue increasing their
office productivity with powerful
yet easy-to-use new VT tools.
;RAYTHEON
' RAYTHEON. DATA SYSTEMS COMPANY
lexifcron
"
A Division of Raytheon Company
D Intelligent .TertniaalsD Distributed Processing Systems D Word Processing Sy stems D Net work Syst ems n Telecommunications Systems
Printed in U.S.A. 5/82
141B BOSTON-PROVIDENCE TURNPIKE • NORWOOD, MASSACHUSETTS 02062
CaU Director, Field Marketing ot (800)343-6676 (toll iiee). Ixmd* Masuchiuettj call (617)762-6700 • TWX: 710-336-0646 * TELEX: 92-4406
44-50013
-------
RAYTHEON
RAYTHEON DATA SYSTEMS COMPANY
A Division of .Raytheon Company
lexilron
Word Processing Perspective
"RAYTHEON DATA SYSTEMS
August 1981, No.3
RMS: ;
The Powerful, Easy-to-Use
Records Management System
New Software
Solves Old Records
Keeping Problem
Raytheon Data Systems' (RDS)
Records Management System
combines powerful data process-
Ing capabilities with the ease of
use/benefits associated with VT
text processing systems.
RMS provides managers with
the information resources needed
to make intelligent decisions while
relieving a major, administrative
bgrden: the implementation, pro-
cessing and maintenance of
records management systems.'" ~
[RMS:
powerful, flexible, ."
comprehensive and
easy-to-use - .
With the introduction of RMS,
Raytheon Data Systems provides
current and future users'-of VT
J202. and'.1303 text processing
systems, with a powerful ;manage-
merit-tool capable of "processing
records in an efficient data pro-
cessing manner
Records, labeling, defining the
dharacte'ristics of'a. record,.'deter,
mining the number of fieldsijn each
record, defining numeric formats;
and specifying daja entry checks—
these .tasks, once the specialized"
province of the. DR programmer,
are-now done easily, on a VT 1303
text:processor. Once the RMS pro-
gram has been loaded into the VT
.system, the user is led by-menu
selection or Interactive prompts
through these onetime activities.
RMS software allows users
great flexibility in .the creation and
definition: of files and'records, in
[processing the data,-and in.format-
"ting reports—and,all on_an"inter-
active, 'English-based/ system:
•which"leads the user through every*
step. No programming knowledge,"'
in the classical sense,-is needed.
Yet -users can easily-.specify
sophisticated, processing or out-
putting routines such as multi-level
sorts and searches; automatic
creation of auxiliary files;
automatic batch updating of
critical .day-to-day inventories;.
four-function arithmetic; "and user-
defined validation procedures.
v.
Dispelling the mystique:
RMS uses the
VT keyboard
The mystjque surrounding data
processing has existed." largely .
because- of the special codes,-"
terminologies, -programmable.
function keys, and job instruction
" sequences pf-data processing pro-
gramming, including many records
information systems on -text pro-
cessing systems'
RMS dispels this-mystique and
uses most of- the same keys for
records processing functions as it
does for text processing functions.
Unlike other-records programs on--
text processing systems which .rely
:on a series of codes to create pro-
grams, RMS tsrbased on keyboard-
ing,,responses to English language
prompts. What was once a DP task
Ms now easily-handled on. an inter-
active basis on a VT system.'
512-character records
." .-An important feature of-the.RMS .
program is the capacity-to'suppo'r't
records of long length. RMS sup-
-ports records of up to 5.12 char-
acters, which is "extraordinarily
Jong for word processing systems..-
and meets nearly every conceiv- •
ableTapplicatipn. - .. • _ * . _.' -
- This capacity provides thVoper-
"atoriwith great flexibility in creating
and5processing records.'It allows. ,
voluminous .-information to.be in-.
cluded.in each record. Inherently it'
•allows, 'more fields."per-*record,;
' whi'gh -allo'ws- .the .manager',•to."
•develop a.greate'r amount of-more
"specific4" information. ' Important
information does'not have to be:
condensed nor omitted! due to
short record'length' limitations. - .
Powerful software
RMS' powe'rful software 'can
sort up to-ten levels and select up
to twelve. These powerful functions.
are important wittvmultilevel, user-
defined tasks. Records '• such as.
personnel lists, Customer-.-lists,;
price/parts/stock listsr and-internal
distribution lists .can be "easily-
created, processed, and formatted.:
* - . j ' *
One keystroke:!. - ;; i,s.
multiple functions
--To make these .multilevel tasks
- even easier to perform, RMS soft-
-ware allows the-"capture" of a fre-
quently usedrstfing of commands.
. The risk of operator-error in order-
ing multilevel*tasks is" -thereby
eliminated. - - ~ '
Math capabilities
: "The RMS program performs four-
function'arithmetic allowing.
varied, multilevel reports handling
-cross-footing aVid""columnar
calculations, -and; subtotals^ and
.tOtalS. - ' \ '- ' ;•* 5
Translation tables *
t '-
v RMS provides, ppwerful-'trans-
. latibh-tables:=-up to.'l 9 tables,~with.
up to 256 listing's- per table. .These
tables- save reco'rd" length .anoY
speed data entry. -The translation"
.tables .are created in a manner
"similar to the creation of files, and-
. records. .',' ' ., •- -'
• RMS- has a verification routine'
.for these:tables: Upoh.entry of the
code,, the RMS.system "retrieves
the category .frdm^the. table and
-flashes it on the-screen for user
verification:" A i" simple [-command'
.displays-the appropriate table on a
. part of the.screen.fA.lengthylable
.cah^be scrolled vertically until, ah
appTopriate listing^ is found.- Ah
, index of "translation tables "can be-
" called if needed.'.f- \- ~
-------
} AS .OP
. PR, .
" " CA"
: - joa, -
,:i' 2.19.0-
•f --
29"'. 000-
" '" .100- 'r
44'. 000
": " 46.000^
- - :„ 1-1 .,000 ' .
" -* " *""*
220
- r' 46
.220 - -
344 .'' -•_ "
/ ,449
. ';- ,60 -.-••_
1,339 / '- '" 1
• , 70 - '-
~.-177 . -.• - '.
"•-' 38 '. .
644. *
54 ,
'.983 "• .
--
-QTY
50
84
382
212
339
402
,469
"'28
180
64
"49
J>1
^378
_ " - PAGES 1
: - - - ." ~ '
" ~ SLS MTD $
25.00 :
• • .'i~, 512. 00
. " 492.78
1,685,40
2,356.05
_•:••' ' 880.38 -
'- ' ". 6,951.61
'-'"-." 812^00
- ' 18.00
' : '-2, 8 16.00'
' 2,254.00
" ... -627.00 "
--.f : ^'6,,S2.7.00--'
Shown here is part of a printout of a-typical RMS report thathas
been updated .through-customer, invoices. RMS has'adiusted'both1-
the inventory and the sales-quantity". It lias,calculated from thefunit
p_fice and-the sales quantity the-dollar-revenues'for each item, and
"subtotalled these, reveriues'by product category. Not. shown is-the.
- granb total. "" "^ • -' . "-•--"•.'-"• ' • ' .' • -- -
Edit tables " : - :
RMS offers users a wide range
of edit tables for'the validation of
.data" entry, such;as.range checking,"
exact match, .non-zero, full-field,
and. leading zero" suppression" In"
'addition, user-defined -edit- tables
may easily be created.
Unique, record expansion
. permits the easy/mclusjoh
of additional fields, into'a, record:"
Unlike 'many systems, ".VT IRMS
users can easily expand the num-.
.ber of .fields" within a;reco'rd,.-arid
thus" the record-^length. *r • "^ f .-
Easily defined •masks . .
- . Another feature of the "RMS pro-
gram Hs the. -standard and -user-
defined masks. '- Standard, rnas'ks-
are used to automatical lyrinse'rt
slashes in a date, parentheses 'and
clashes in a telephone number or-
other common .us.es." User-defined
masks- include: decimal p'oints'in
fixed-field, numbers, (such as a
grade point 'average),' commas in"
financial data, or. slashes'- .in. part •
numbers. :. ' ..-
- Implementing -the masks js'again
- o.n -a'n; interactive basis; .with- the
system leading the operator in
choosing and placing the char-.
'acter for the automatic insertion.
•Easy updating
" Constant record updating is time-
consuming, and error-prone without
the powerful useKiefined functions
that RMS allows. Routines can be
defined" to do many updating ta'sksr
.'automatically, again under the
cqmmandlof a:single keystroke, .r
• Routine'updating'oC'the files.is"
also made" very .easy by the RMS
: software.^RMS is programmed .so
"Jhat only the records,to-be changed
."pe'ed to be'called: A special screen
. "display is used in updating so that
the appropriate fields can be found'
.quickly.'Once all the changes have
/been- made,';a" single command ink
'/tiates an, unattended-batch update
[mode, where a transaction file is
used"to update a ma,ster file., /••
The troublesome \ '
directory made easy
i 7;"Giobal" types of .updates can
.also be .made .with" RMS.. If,"for
-example, an.entirely new phone
•"systenr is iristaljed, an operator
" can specify-that,"as^each recorcl is"
updated, the cursor automatically
finds the!correct field. Manually
,co'mpilihg' and- updating a tele-"
phone directory is a time-
consuming task. With RMS "a"direc-
tory can be automatically pro'ducT
-ed by. extracting'the appropriate
/fields of data. '
_,--RMS' unique and easy re'cor'd
^expansion .feature- has great
' .benefits, in automatic updating-
tasks.-'Using addition of mail sta-
tions as an example, once the field
.has been, added, the file may be
" sorted witivthts as the key field in
order to produce a list'of personnel
/at each.mail station.
Two levels of data entry
•'The flexibility of the RMS pro-
gram is demonstrated by its ability
•to:rrun,.on a limited basis,-"on a
single'diskette VT 1202. While the
powerful records processing capa-
bilities, require the dual-diskette VT
1303, all VT.1202 systems can.be
used as data entry devices. The
RMS data-disk can-then be trans--
ferred'to a VT 1303-for the pro-
cessing. ;
On' a .second level, the VT. -1303'
• may serve as a data entry device
to Jhe RayText distributed re-
sources system. In.this instance,.
.an RMS file can be "output to the
- larger system disk, where it is eas-
ily accessible to any other VT sys-~
tern linked-in. the network. •
Communications options
complement RMS
A series of communications ca-
pabilities now allow RDS' word
processing systems to communi-
• cate-with, other VT systems and
also with a broad "range of other
• communicating systems. -
"" With these communications op--
-tions, the impact of RMS is not
limited to "internal-records needs.
-The user can-send RMS informa-
tion .in WP. format • directly to
.another communicating system."
Summary
The VT RMS program allows the
. easy definition of .the ;shape and
the processing of that information
which affects'the strategic thinking
and decision making of managers.
RMS provides an entirely new level
of records management and much
easier-access to that information.
RAYTHEON DATA SYSTEMS COMPANY
Lexitron
.^y. .A'.Diviston of Raylheon Company " ." oc
• ' . ." ~ DInteUigent Terminals H Distributed Processing SystemsDWord Processing Sy stems D Net work SystemsDTelecommunicatioiis Systems
'Printed ih U.S.JC5tQ2\- "Callbirecloi, FialdMukMing at (800)3434676 (toUiiee). Inaida Kuuchiiaelti call (617)762-6700 • TWX: 710-336-0646 • TELEX: 92-4408 •. •'
.44-5M
-------
L&xitron
Dual Tray Sheet Feeder
ill
mm*
Lexitron's intelligent Dual Tray Sheet
Feeder can save you time and money.
The Dual Tray Sheet Feeder reduces
paper handling. Paper feeds into the
printer on command, all automatically.
Two paper trays give you the flexibility
of true unattended printout.
The Dual Tray Sheet Feeder will increase
the productivity of your, office.
-------
Lexitron Dual Tray Sheet Feeder
Lexitron's intelligent Dual Tray Sheet Feeder can save
you time and money by reducing paper handling in your
office. With this easy-to:install unit/ word processing
operators are freed from manually feeding single sheets
of paper for each page of text to be printed. Paper
feeding is automatic. Two input trays allow use of mixed
stationery stocks. Each tray holds 250 sheets of paper
for extended periods of true unattended operation.
Features
• Microprocessor controlled
• Easy installation
* Audible and visible alarms for Paper Jam and Out
of Paper conditions
• Three feeding modes: Automatic, Semi-Automatic,
and Manual (for oversize sheets)
)
* Paper trays available in six popular sizes'. Two
trays of your choice provided; additional trays may
be ordered
• Combined 500-sheet capacity
Specifications,
Dimensions
Height
Width
Depth
Weight
Tray Sizes
Vertical
Horizontal
8.0 in. (20.3 cm)
15.5 in. (39.3 cm)
15.0 in. (35.3 cm)
15.0 Ib. (6.82kg)
8.5 x 11.0 in. (21.5x27.9 cm)
8.5 x 14.0 in. (21.5 x 35.5 cm)
11.Ox 8.5 in. (27.9x21.5 cm)
DIN A4
8.0 x 10.5 in. (20.3 x 26.6 cm)
8.5 x 13.0 in. (21.5 x 33.0 cm)*
11.Ox 8.5 in. (27.9x21.5 cm)
*Requires adapter
Paper Capacity and Weight
250 sheets per tray
16 to 24 Ib. cut stock (7.2 to 10.9 kg)
Switches and Sensors
Reset
Paper Tray Empty
Paper Alignment
Misfeed
Paper Feed Upper Tray
Paper Feed Lower Tray
Audible and Visible Alarms
Upper Tray Empty Power Failure
Lower Tray Empty Paper Misfeed
Environmental Requirements
Operating:
Temperature
Relative humidity
Storage:
Temperature
Relative humidity
40°to1050F(4°to400C)
40% to 80%, non-condensing
0°to1250F(0°to520C)
0% to 90%, non-condensing
Input Power
Operating power supplied by system printer
+ 5 Vdc ± 2%
+ 15Vdc ±5%
-15 Vdc ±5%
Specifications subject to change without notice.
Lexitron
WHERE MODERN WP BEGAN. WHERE MODERN WP IS GOING.
1B4O DeHavilland Drive
Thousand Oaks,CA S1359
Phone C8O5] 4S3-5911
A Raytheon Company
©1981, Lexitron Corporation
Primed in U S A.
996-50(058-01
Stock No. 25516
-------
?'HW ' WideTrack
WideTrack™
If your organization is like most, you
frequently need budget spread sheets,
organizational charts, and other wide
documents. The WideTrack Printer was
designed especially for these applications,
Depending on the VT hardware and
software you select, this exceptionally
versatile unit can print up to 316 characters in a
single pass. Capable of accepting paper as
wide as 28 inches (71.1 cm), it even allows you
to load C size drafting faceplates without folding
or creasing.
Lexicon's WideTrack Printer accepts all
of the accessories, printwheels, and ribbons
offered for the Standard Printer. Also, like the
Standard Printer, it can be shared by two or
more editors.
TwinTrack™
Imagine being able to print with two type styles
and two ribbon colors in one pass!
The TwinTrack Printer allows operators to use
two different printwheels simultaneously.
For example, place a normal type style on one
printhead, italics on the second. The
TwinTrack alternates between the normal and
italic in one pass — automatically, using the
English/English option. Depending on your
applications, you can select either the Greek
or English alternate character set, and
preview the page on the VT display before
printing it.
The TwinTrack Printer accepts all the
ribbons, printwheels, and accessories offered
for the Standard Printer. And it is as wide as
the WideTrack, making those oversized
jobs a breeze.
^
TwinTrack
-------
-------
K i CO*
EPA WO$tf{JC|gpG EQUIPMENT CONTRACT
" DATA SYSTEMS (LEXITRON)
PRESENTATION
OSTS
-* o OVERVIEW OF CONTRACT
** «*«• ' iTVl Klf* ^ C
^D dOK':'STANDARD CONFIGURATION INCLUDING COSTS
ING £ROl ORDERING PROCEDURES , r.
a1' ACTION ITEMS ,>
PLto- MIDSD PLANS' u
-------
-------
[P100]
STANDARD LEASE AGREEMENT
[P101]
THE LESSEE AGREES TO PAY AS-RENT FOR SAID LEASED PREMISES,
THE TOTAL SUM OF $[1] DOLLARS IN [2J MONTHLY INSTALLMENTS OF
$[3] DOLLARS, EACH INSTALLMENT PAYABLE IN ADVANCE ON THE FIRST
DAY OF EACH AND EVERY CALENDAR MONTH DURING THE TERM HEREOF IN
UNITED STATES LAWFUL MONEY, AT THE OFFICE OF THE BUILDING OR
SUCH OTHER PLACE IN LOS ANGELES AS THE LESSOR MAY DESIGNATE, THE
FIRST AND FINAL MONTHLY INSTALLMENTS OF RENT BEING DUE AND PAYABLE
UPON THE ACCEPTANCE OF THIS LEASE-
[P102]
THE LESSEE AGREES NOT TO MORTGAGE, ASSIGN OR SUBLET THIS
LEASE OR THE LEASED PREMISES OR ANY PART THEREOT. WITHOUT THE
WRITTEN CONSENT OF THE LESSOR, AND THE LESSEE FURTHER AGREES TO
PAY $[4] PER MONTH ADDITIONAL RENT FOR EACH SUB-TENANT SO PER-
MITTED- ANY TRANSFER OR ASSIGNMENT OF THIS LEASE BY OPERATION
OF LAW WITHOUT THE WR-ITTEN CONSENT OF THE LESSOR SHALL MAKE THIS
LEASE VOIDABLE AT THE/OPTION OF THE LESSOR-
AT LEAST [51 DAYS BEFORE THE TERMINATION
-------
THE GETTYSBURG ADDRESS
FOURSCORE AND SEVEN YEARS AGO, OUR FATHERS
BROUGHT FORTH ON THIS CONTINENT A NEW NATION,
CONCEIVED IN LIBERTY, AND DEDICATED TO THE PROPO-
SITION THAT ALL MEN ARE CREATED EQUAL- MOW WE
ARE ENGAGED IN A GREAT CIVIL WAR, TESTING WHETHER
THAT NATION, OR ANY NATION SO CONCEIVED AND SO
DEDICATED, CAN LONG ENDURE* WE ARE MET ON, A
GREAT BATTLEFIELD OF THAT WAR- WE HAVE COME TO
DEDICATE A PORTION OF THAT FIELD AS A FINAL RESTING-
PLACE FOR THOSE WHO HERE GAVE THEIR LIVES THAT
THAT NATION MIGHT LIVE- IT IS ALTOGETHER FITTING
AND PROPER THAT WE SHOULD DO THIS- BUT IN.A LARGER
SENSE WE CANNOT DEDICATE, WE. CANNOT. CONSECRATE, WE
CANNOT HALLOW THIS GROUND- THE BRAVE MEN, LIVING
AND DEAD, WHO STRUGGLED HERE, HAVE CONSECRATED IT
FAR ABOVE OUR POOR POWER TO ADD OR DETRACT- THE
WORLD WILL LITTLE NOTE, NOR LONG REMEMBER, WHAT WE
SAY HERE, BUT IT CAN NEVER FORGET WHAT THEY DID
HERE- IT I? FOR US, THE LW!NG, RATHFR TO BE
DEDICATED HERE TO THE UNFINISHED WORK WHICH THEY
WHO FOUGHT HERE HAVE THUS FAR SO NOBLY ADVANCED-
IT IS RATHER FOR US TO BE HERE DEDICATED TO THE
GREAT TASK REMAINING BEFORE US,—THAT FROM THESE
HONORED DEAD WE TAKE INCREASED DEVOTION TO THAT
CAUSE FOR WHICH THEY GAVE THE LAST FULL MEASURE OF
DEVOTION,—THAT WE HERE HIGHLY RESOLVE THAT THESE
DEAD SHALL NOT HAVE DIED IN VAIN"""THAT THIS NATION,
UNDER GOD, SHALL HAVE A NEW BIRTH OF FREEDOM,—AND
THAT GOVERNMENT OF THE PEOPLE, BY THE PEOPLE, FOR
THE PEOPLE, SHALL NOT PERISH FROM THE EARTH-
-------
STANDARD LEASE AGREEMENT
THE LESSEE AGREES TO PAY AS'RENT FOR SAID LEASED PREMISES,
THE TOTAL SUM OF $3600-00 DOLLARS IN 12 MONTHLY INSTALLMENTS OF
$300-00 DOLLARS, EACH INSTALLMENT PAYABLE IN ADVANCE ON THE FIRST
DAY OF EACH AND EVERY CALENDAR MONTH DURING THE TERM HEREOF IN
UNITED STATES LAWFUL MONEY, AT THE OFFICE OF THE BUILDING OR SUCH
OTHER PLACE IN LOS ANGELES AS THE LESSOR MAY DESIGNATE, THE FIRST
AND FINAL MONTHLY INSTALLMENTS OF RENT BEING DUE AND PAYABLE UPON
THE ACCEPTANCE OF THIS LEASE-
THE LESSEE AGREES NOT TO MORTGAGE, ASSIGN OR SUBLET THIS
LEASE OR THE LEASED PREMISES OR ANY PART THEREOF WITHOUT THE
WRITTEN CONSENT OF THE LESSOR, AND THE LESSEE FURTHER AGREES TO
PAY $50-00 PER MONTH ADDITIONAL RENT FOR EACH SUB-TENANT SO
PERMITTED- ANY TRANSFER OR ASSIGNMENT OF>HIS LEASE BY OPERATION
OF LAW WITHOUT THE WRITTEN CONSENT OF THE LESSOR SHALL MAKE THIS
LEASE VOIDABLE AT THE OPTION OF THE LESSOR-
AT LEAST 30 DAYS BEFORE THE TERMINATION OF THE LESSEE'S
TENANCY THE LESSEE SHALL GIVE TO THE LESSOR A WRITTEN NOTICE OF
THE DATE ON WHICH- THE LESSEE INTENDS TO SURRENDER THE PREMISES;
IF SUCH NOTICE IS NOT GIVEN, THE THE LESSEE SHALL BE LIABLE FOR '
THE RENT OF ONE ADDITIONAL MONTH- IF THE LESSEE HOLDS POSSESSION
OF THE PREMISES AFTER THE TERM OF THIS LEASE SUCH LESSEE SHALL
BECOME A TENANT FROM MONTH TO MONTH AT THE RENT AND UPON TERMS
HEREIN SPECIFIED, AND SHALL CONTINUE TO BE SUCH TENANT UNTIL THE
TENANCY SHALL BE TERMINATED BY THE" LESSOR, OR UNTIL THE LESSEE
SHALL HAVE GIVEN TO THE LESSOR A WRITTEN NOTICE OF AT LEASE ONE
ONE MONTH OF INTENTION TO TERMINATE THE TENANCY; BUT NOTHING_IN
THIS PARAGRAPH SHALL BE CONSTRUED AS A CONSENT BY THE LESSOR TO
THE OCCUPANCY OR POSSESSION OF SAID PREMISES BY THE LESSEE AFTER
THE TERM HEREOF-
IF LESSOR, FOR ANY REASON, CANNOT DELIVER POSSESSION OF SAID
PREMISES TO LESSEE AT THE COMMENCEMENT OF SAID TERM, THIS LEASE
SHALL NOT BE VOID OR VOIDABLE, NOR SHALL LESSOR BE LIABLE TO
LESSEE FOR ANY LOSS OR DAMAGE RESULTING THEREFROM; BUT THERE
SHALL BE A PROPORTIONATE DEDUCTION OF RENT COVERING THE PERIOD
BETWEEN THE COMMENCEMENT OF SAID TERM AND THE TIME WHEN LESSOR
CAN DELIVER POSSESSION-
ALL NOTICES to BE GIVEN TO LESSEE SHALL BE GIVEN IN WRITING
PERSONALLY OR BY DEPOSITING THE SAME IN THE UNITED STATES MAIL,
POSTAGE PREPAID, AND ADDRESSED TO LESSEE AT SAID PREMISES, WHETHER
OR NOT LESSEE HAS DEPARTED FROM, ABANDONED OR VACATED THE PREMISES-
ALL NOTICES TO BE GIVEN TO LESSOR SHALL BE GIVEN IN WRITING
PERSONALLY OR BY DEPOSITING THE SAME IN THE UNITED STATES MAIL,
POSTAGE PREPAID, AND ADDRESSED TO THE LESSOR AT THE PLACE DESIGNATED
BY LESSOR FOR THE PAYMENT' OF RENT, OR AT SUCH OTHER PLACE OR
PLACES AS MAY BE DESIGNATED FROM TIME TO TIME BY LESSOR- No LESS
THAN 30 DAYS TERMINATION NOTICE WILL BE ACCEPTED-
PAGE 1
-------
[TITLE]
SMITH'S LEASE AGREEMENT
1162]
PAGE [Nl]
L8]
P100]
P1011
1]
2
3:
ii
5}
3600.00
12
300.00
50.00
30
R102J
I]
IF LESSOR, FOR ANY REASON, CANNOT DELIVER POSSESSION OF SAID
PREMISES TO LESSEE AT THE COMMENCEMENT OF SAID TERM, THIS LEASE
SHALL NOT BE VOID OR VOIDABLE, NOR SHALL LESSOR BE LIABLE TO LESSEE
FOR ANY LOSS OR DAMAGE RESULTING THEREFROM,' BUT THERE SHALL BE A
PROPORTIONATE DEDUCTION OF RENT COVERING THE PERIOD BETWEEN THE
COMMENCEMENT OF SAID TERM AND THE TIME WHEN LESSOR CAN DELIVER
POSSESSION.
[R1031
[END] .-•--
-------
[A] KANSAS CiTY;AL;l
. u
GEORGE BRETT "GEORGE'
5389 ROYAL HIGHWAY
KANSAS CITY, MO 11111
GEORGE; GLEN HELLMAN
[A] CAL!FORNIA;AL;1;3000;500;60;7
REGGIE JACKSON "REGGIE"
5385 ANGEL AVENUE
ANAHEIM, CA 66666
REGGIE; GEORGE KOZAR
[A] Los ANGELES;NL;2;3000;400;60;7
.11
STEVE GARVEY "STEVE'
3214 DODGER WAY
Los ANGELES, CA 33333
STEVE; FRED STORM
[A] PiTTSBURG;NL;l;3QQO;400;50;7
DAVE PARKER "DAVE"
5576 PIRATE COVE
PlTTSBURG, PA
DAVE; GEORGE KOZAR
[A] PHiLADELPHiA;NL;2j3000;200;50;8
MIKE SCHMIDT "MIKE"
6641 PHILLIE-STREET
PHILADELPHIA, PA 55555
MIKE; GEORGE KOZAR
[A] NEW YoRK;AL;2;*;3000;100;50;7
BUCKY DENT "BUCKY"
4324 YANKEE COURT
NEW YORK, NY 22222
BUCKY; GLEN HELLMAN
[A] CALIFORNIA;AL;1;3000;500;70;7
ROD CAREW "Roo"
5387 ANGEL AVENUE
ANAHEIM, CA 66666
ROD; FRED STORM *.
[A] BosTON;AL;2;2000;400;60;7
JIM RICE "JIM"
5728 RED Sox STREET
BOSTON, MA 77777
JIM; GLEN HELLMAN
-------
[DATE]
[ADR] \ -
DEAR [NAME]:
LEXITRON WAS FIRST WITH WORD PROCESSING CRT's SYSTEMS IN
THE WORLD AND REMA1NS >IRST WITH THE INTRODUCTION OF THE
MODEL VT 1303; WITH DUAL DISKETTE DRIVE, AND SOFT SECTORED
LARGE CAPACITY DISKETTE STORAGE AS STANDARD FEATURES. IT
BECOMES THE MOST TECHNICALLY ADVANCED TEXT PROCESSOR ON THE
MARKET TODAY WITHOUT SACRIFICING THE OPERATIONAL SIMPLICITY
OF EARLIER MODELS-
THANK YOU, [1], FOR INQUIRING ABOUT OUR COMPANY. IF I
CAN BE OF ANY ASSISTANCE IN THE SELECTION OF ONE OF OUR
PRODUCTS PLEASE CALL ME AT 522-6550.
SINCERELY,
LEXITRON CORPORATION
[23
AREA MANAGER
SS/RMB
-------
OPERATOR
INSTALL LEASE/
DATE PURCHASE
^M."
#2281
#8890
#7653
#8849
#2718
#8291
#9022
#2415
#7272
#1122
#5262
#3272
#9288
#1109
921
1202
1202
942
1202.
921
1303
942
1202
1303
1202
921
1202
1303
1 R437
1 R738
1 R182
2 R884
1 :".- R239
•*'2-" -' • ••'•• R323
1 R254
2 R128
1 R393
1 R489
2 R381
2 R742
1 R237
2 R330
".N. RYAN
F- HOWARD
J. MORGAN
J. PALMER
J. BENCH
- :J. THEISMAN
J. UNITAS
D. PEARSON'
D. PASTORINI
V. FERRAGAMO
J. NAMATH
M. MOSELEY
6- BRETT
P. ROSE
3/28/79
3/28/79
1/28/79
2/28/79
3/28/79
4/28/79
2/28/79
2/28/79
2/28/79
1/28/79
4/28/79
3/28/79
2/28/79
1/28/79
LEASE
PURCHASE
PURCHASE
LEASE
LEASE
PURCHASE
LEASE
PURCHASE
LEASE
PURCHASE
PURCHASE
PURCHASE
LEASE
PURCHASE
-------
AUGUST. 20, 1982
GEORGE BRETT
5389 ROYAL HIGHWAY
KANSAS CITY, MO 11111 \ •
DEAR GEORGE:
LEXITRON WAS FIRST WITH WORD PROCESSING CRT's SYSTEMS IN THE
WORLD AND REMAINS FIRST WITH THE INTRODUCTION OF THE MODEL VT 1303:
WITH DUAL DISKETTE DRIVE, AND SOFT SECTURED LARGE CAPACITY DISKETTE
STORAGE AS STANDARD FEATURES- IT BECOMES THE MOST TECHNICALLY
ADVANCED TEXT PROCESSOR ON THE MARKET TODAY WITHOUT SACRIFICING THE
OPERATIONAL SIMPLICITY OF EARLIER MODELS-
THANK YOU, GEORGE, FOR INQUIRING ABOUT OUR COMPANY. IF I c/
OF ANY ASSISTANCE IN THE SELECTION OF ONE OF OUR PRODUCTS PLEASE
CALL ME AT 522-6550.
SINCERELY,
LEXITRON CORPORATION
GLEN HELLMAN
AREA MANAGER
SS/RMB
-------
FIVE-YEAR BUDGET SUMMARY
1975 1976 1977 1978 1979 TOTAL
209
499
121
208
593
552
772
842
526
977
$ 296,089
- 270,707
'1,214,892
300,849
61,759
325,634
121,082
0
52,784
0
$ 477,000
314,000
1,519,000
383,000
75,000
300,000
120,000
134,000
50,000
0
$ 567,000
465,000
1,789,000
455,000
100,000
200,000
100,000
80,000
: 50,000
•' 15.000
$ 567,000
475,000
. 1,987,000
555,000
100,000
200,000
100,000
85,000
50,000
30.000
$ 689,000
587,000
2,987,000
678,000
234,000
200,000
160,000
90,000
65,000
56,000
2,596,089
2,111,707
9,496,892
2,371,849
570,759
1,225,634
601,082
389,000
267,784
10LOOO
2,643,796 3,372,000 3,821,000 ' 4,149,000 - 5,746,000 $19,731,796
MATH PACKA6E CAPABILITIES:
1) ADD, SUBTRACT, MULTIPLY AND DIVIDE COLUMNS AND ROWS
2) CALCULATE PERCENTAGES
3) STORE AND ACCUMULATE NUMBERS
-------
ADDITIONAL TERMS AND CONDITIONS OF AGREEMENT BETWEEN
FIRMA
HEREINAFTER REFERRED TO AS FRED ASTAIRE •
AND
THE INTER-AMERICAN DEVELOPMENT BANK,
AN INTERNATIONAL ORGANIZATION
10/30/50
ARTICLE 1 : RELATIONSHIP OF THE PARTIES • '.
NOTHING CONTAINED IN THE ENTIRE ? BETWEEN FRED ASTAIRE
AND THE BANK SHALL BE CONSTRUED AS THE ESTABLISHMENT OR CRE-
ATION OF A RELATIONSHIP OF MASTER AND SERVANT OR PRINCIPAL AND
AGENT BETWEEN FRED-ASTAIRE AND THE BANK, IT BEING AGREED THAT
THE POSITION OF FRED ASTAIRE AND OF ANYONE ELSE PERFORMING ANY
SERVICES UNDER .SAID ? IS THAT OF AN INDEPENDENT CONTRACTOR-
ARTICLE 2 V TAXES'"" ••
THE BANK is EXEMPT FROM PAYMENT OF ALL SALES AND EXCISE TAXES
AND SHALL PROVIDE FRED ASTAIRE WITH TAX EXEMPTION CERTIFICATES
AS MAY BE REQUIRED FROM TIME TO TIME- FRED ASTAIRE SHALL
CONSULT WITH THE BANK BEFORE PAYMENT OF ANY SALES AND EXCISE
TAXES DEMANDED BY ANY AUTHORITY AND INCURRED IN THE PERFORMANCE
OF SERVICES INCIDENT TO THE ENTIRE ? BETWEEN FRED ASTAIRE
AND THE BANK- FRED ASTAIRE SHALL INFORM THE BANK~TF"*ANY TAXING
AUTHORITY REFUSES TO RECOGNIZE THE BANK'S PROOF OF ITS IMMUNITY
FROM TAXATION AND FRED ASTAIRE SHALL TAKE SUCH STEPS AS ARE
NECESSARY FOR PAYMENT OF THE TAXES UNDER PROTEST-
ARTICLE 3 : CONFIDENTIAL INFORMATION
FRED ASTAIRE AND ITS AGENTS ARE AWARE THAT IN DISCHARGING
THEIR OBLIGATIONS PURSUANT TO SAID BANK, THEY MAY HAVE
ACCESS TO PRIVILEGED AND CONFIDENTIAL INFORMATION OF THE BANK,
A PUBLIC INTERNATIONAL ORGANIZATION- UNDER NO CIRCUMSTANCES
SHALL FRED ASTAIRE, OR ITS AGENTS DISCLOSE TO ANY PERSON OR
ORGANIZATION, IN ANY MANNER OR FORM, NOW OR AFTER THE EXPIRA-
TION OF THE ?, SUCH INFORMATION OR ANY PART THEREOF-
-------
HIERARCHY OF DATA
. FILES - (PERSONNEL)
RECORDS - (EVERY PERSON)
FIELDS - (DESCRIPTIONS OF EVERY PERSON)
CHARACTERS - (512 LIMIT)
+
FILE; CONSISTS OF ONE OR MORE RECORDS
WITHIN ONE FILE, ALL RECORDS ARE THE SAME LENGTH
RECORD: A COLLECTION OF ALL THE INDIVIDUAL* ITEMS OF INFORMATION ABOUT
EACH DISTINCT GROUPING (SET) 'OF INFORMATION IN THE FILE
* AN INDIVIDUAL CUSTOMER IN A CUSTOMER FILE
* A PART IN AN INVENTORY FILE
* AN EMPLOYEE IN A PERSONNEL FILE
i
— 16', 32, 128, 256, 512 BYTES IN LENGTH :
— COMPOSED OF SPECIFIC ITEMS OF INFORMATION CALLED FIELDS
—EACH RECORD CONTAINS THE SAME FIELDS OF INFORMATION
FIELD: SPECIFIC ITEM OF INFORMATION
SPECIFIED NUMBER OF CHARACTERS OF A SPECIFIED DATA TYPE
* ALPHANUMERIC (ALPHA AND/OR NUMERIC) 80 CHARACTERS MAX.
* NUMERIC ONLY - 11 CHARACTERS MAX.
* SIGNED NUMERIC (+ OR - VALUES) 11 CHARACTERS MAX.
* AUTO SEQUENCE (THE SEQUENCE IN WHICH THE RECORD IS INPUT
IN THE SYSTEM)
* UNUSED
-------
PRECISION MANUFACTURING
SPECIAL PROJECTS INVOICE SUMMARY
ACCOUNT # 95-3824
DATE
4/2/79
EXPENSES
5/5/79
EXPENSES
5/10/79
6/4/79
NAME
VHV^MW^**
CRANE
KROLL
CRUM
SMITH
RODMAN
FULLER
HANNAH
LAND
LUCAS
OSTER
CRANE
CRUM
SMITH
RODMAN
LAND
LUCAS
LAND (CREDIT
CRUM
SMITH
RODMAN
FULLER
LUCAS
RATE
$ 125
125
39
30
24
56
80
150
70
75
.
125
39
30
24
150
70
FOR TIME ON 5/5/79
39
30
24
66
70
HOURS
5-50
.50
45-00
91.00
128-00
18.50
.50
.75
.30
.40
12-00
18-00
112.00
77.50
.50
5.10
INVOICE)
45.00
50.00
128.00
18-50
9-50
DOLLARS
$ 687.50
62.50
1,755-00
2,730.00
3,072-00
1,221.00
40-00
112.50
- 21.00 * ,
- 30.00
$9,731.50
1,500-00
702-00
3,360.00
1,860.00
75-00
357.00
7,854.00
1,755.00
1,500-00
3,072.00
1,221.00
665.00
8,213.00
TOTAL CHECK #
29144
357CR 30423
31566
$25,441.50
-------
SYSTEM DATE; 8/19/82 USER FILE "PERS " TRACK LABEL PRINT LOG PAGE
VOL: FILES2 OWN: RECORDS2 TS8: 35/18/256 CREATION DATE: 4/13/82
FLD-I FIELD-NAME. TYPE TT-# LGTH MASK EDIT LCTN
KEY 1 LAST NAME A 20 ' 1
2 FIRST NAME A 10 21
3 MIDDLE INIT A 1 31
4 STREET A 25 3"2
5 CITY A 20 57
6 STATE A 2 77
7 ZIP CODE N 5.0 6 til 79
8 HOME PHONE N 10.0' 4 N2 82
9 EMERG NAME A 20 87
10 EMERG PHONE N 10.0 4 NZ 107
11 EMP. NO. N 4.0 1 NZ 112
12 PHONE EXT. N 3.0 1 114
13 DEPT. A 5 20 " - 11B
14 FUNCTION A 6 25 117
15 SALARY S 6.0 0 118
16 VACATION S 2.0 1 30 122
17 GENDER A -'. . 1 33 124
18 RACE A 21 12 125
19 HIRE DATE N .6.0 2 DM 1?6
-------
MASKS (DATA COMPRESSIONS)
USED FOR NUMERIC FIELDS: 16 MAXIMUM
0-6 MASKS COME WITH RMS
999,999,999.99
11.99
2
3
4
5
6
12/31/80
1/01/80
2-002
li-i.ii
: 703-522-6550
225-80-5455
22003
000023456
01011
NUMERIC, EXTENDED WITH COMMAS
LEADING ZEROS SUPPRESSED,
DECIMAL POINT AS REQUIRED
NUMERIC, NO COMMAS, ZERO
SUPPRESSED, DECIMAL.POINT
AS REQUIRED
DATES OF MM/DD/YY
DATES CF YY-DDD (JULIAN DATE)
TELEPHONE NUMBERS
SOCIAL SECURITY NUMBERS
ZIP CODES, ETC.
NUMERIC, NO COMMA OR DECIMAL
POINT, NO ZERO SUPPRESSED
7-15 AVAILABLE TO CREATE YOUR OWN CUSTOMIZED MASKS
-------
EDIT CODES - CHECKING SYSTEM CONTROL
EDIT CODES ARE USED TO INSURE THAT VALID-INFORMATION IS BEING INPUT WHEN DATA
RECORDS ARE BEING ENTERED INTO THE FILE,
11 STANDARD EDIT CODES ARE PROVIDED FOR VERIFICATION OF FIELD ENTRIES:
0 NO EDITING REQUIRED
NB FIELD MUST BE NON-BLANK
AO FIELD MUST CONSIST OF ALPHA CHARACTERS ONLY
DO DATE EDIT (DDMMYY)
DM DATE EDIT (MMDDYY)
DY DATE EDIT.(YYMMDD)
FF FULL FIELD (ALL CHARACTER POSITIONS USED)
JD . . . JULIAN DATE EDIT (Y.YDD)
NO FIELD MUST CONSIST .OF NUMERIC CHARACTERS ONLY
NZ FIELD MUST BE NON-ZERO
YN YES OR NO ENTRIES ONLY
#1 EDif'fABLE REFERENCE NUMBER--(10-99)
(WHEN FIELD CONTENT MUST BE VERIFIED IN USER DEFINED
TABLE/RANGE)
-------
TRANSLATION TABLES
USED TO EFFICIENTLY STORE REPETITIOUS INFORMATION ASSOCIATED WITH A USER
DATA FILE.
NUMBERS ARE STORED INSTEAD OF THE ACTUAL TYPED TITLE OR NAME.
RMS IS NOT INSTALLED WITH ANY PRE-EXISTING TRANSLATION TABLES—THEY ARE
USER DEFINED.
EXAMPLE:
AMERICAN LEAGUE BASEBALL TEAMS -
01 BALTIMORE ORIOLES
02 BOSTON RED SOX
03 CALIFORNIA ANGELS
• : . 04 CHICAGO WHITE SOX
05- CLEVELAND INDIANS
C6 DETROIT TIGERS
07 KANSAS CITY ROYALS
" ' '08 ''" MILWAUKEE BREWERS
09 MINNESOTA TWINS
10 NEW YORK YANKEES
11 OAKLAND A'S
12 SEATTLE MARINERS
13 TEXAS RANGERS
'• 14 TORONTO BLUE JAYS
TRANSLATION TABLES STORE NUMBERS. NUMBERS TAKE UP LESS STORAGE SPACE,
TWO (2) NUMBERS TAKE UP ONE BYTE OF STORAGE SPACE.
-------
AS QFS; 8/19/82
NAME
..HIRE
DATE
.0/80 ANTHONY, SUSAN B.
2/14/80 BQGART, HUMPHREY 0.
2/25/80 DE BERGERAC, CYRANO
2/04/80 DICKENS, CHARLES L.
2/03/80 MILLIKEN, ROBERT L.
2/28/80 PAIGE, SATCHELL P.
2/18/80 PERKINS, MARLON E.
2/09/80 PETTY, RICHARD R.
2/12/80 WALSH, JOE S.
DEPT. TOTAL
2/27/80 ANDERSON, LONI A.
2/14/80 GRETSKY, WAYNE B.
2/16/80 HEPBURN, KATHARINE H.
2/22/80 JACQBSEN, BABY DOLL J,
2/22/80 LIEBERMAN, NANCY A.
2/23/80 NELSON, OZZIE E.
2/12/80 RAMJET, ROGER A.
2/29/80 ROOSEVELT, ELEANOR N.
2/21/80 SELLECK, THOMAS R.
'15/80 THATCHER, MARGARET J.
.6/80 WALKER, HERSCHEL T.
DEPT. TOTAL
2/14/80 BENNETT, TONY I.
2/15/80 BUNKER, ARCHIE W.
DEPT. TOTAL
2/11/80 PERLMAN, ITZHAK N.
2/03/80 SHAKESPEARE, WILLIAM H,
2/07/80 WALTERS, BARBARA M.
DEPT. TOTAL
2/23/80 KEATON, DIANE T.
2/01/80 THRONEBERRY, MARV P.
2/16/80 TUBMAN, HARRIETT L.
DEPT. TOTAL
14/80 BROCATO, ROXANE M.
. 14/80 BROWNING, ELIZABETH B.
«./28/80 CRANE, BOB A.
2/14/80 FISHER, CARRIE S.
2/23/80 GHANDI, INDIRA W.
2/02/80 JEFFERSON, GEORGE W.
BENEFITS ELIGIBILITY
DEPARTMENT
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
ACCOUNTING
PAGE: 1
ADMINISTRATION
ADMINISTRATION.
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ADMINISTRATION
ENGINEERING
ENGINEERING
FIELD ENGINEERING
FIELD ENGINEERING
FIELD ENGINEERING
MANUFACTURING
MANUFACTURING
MANUFACTURING
MARKETING
MARKETING
MARKETING
MARKETING
MARKETING
MARKETING
SALARY
56,500
15,000
46,500
50,000
33,400
29,600
150,000
53,000
34,000
25,000
89,000
90,000
38,000
75,000
150,000
32,000
37,000
48,950
100,000
26,700
45,781
42,351
24,000
19,000
30,500
888,888
18,000
40,000
550,000
450,000
28,500
25,000
45,900
36,000
INSURANCE
VALUE
141,250.00
37,500.00
116,250.00
125,000.00
83,500.00
74,000.00
375,000.00
132,500.00
85,000.00
1,170,000.00
62,500.00
222,500.00
225,000.00
95,000.00
187,500.00
375,000.00
80,000.00
92,500.00
122,375.00
250,000.00
66,750.00
1,779,125.00
114,452.50
105,877.50
220,330.00
60,000.00
47,500.00
76,250.00
183,750.00
2,222,220.00
45,000.00
100,000.00
2,367,220.00
1,375,000.00
1,125, 000. OC
71.250.0C
62.500.0C
114, 750. OC'
90, 000. Of
-------
AS OF: 8/19/82
EMPLOYEE TELEPHONE LIST
PAGE:
NAME
ALBERTSON, JACK E.
ANDERSON, LONI A.
ANTHONY, SUSAN B.
ANTHONY, EARL E.
ANTONY, MARK P.
BALBOA, ROCKY R.
BEETHOVEN, LUDWIG V.
BENNETT, TONY I.
BOGART, HUMPHREY 0.
BOMBECK, ERMA D.
BROCATO, ROXANE M.
BROWNING, ELIZABETH B.
BUNKER, ARCHIE W.
CAMPBELL, ARCH D.
CLEAVER, BEAVER J.
CONNORS, JIMMY W. •
CRANE, BOB A.
CROCKER, BETTY M.
CRONKITE, WALTER N.
CURIE, MARIE E.
DARE, VIRGINIA B. •
OE BERGERAC, CYRANO L.
DICKENS, CHARLES L.
DONOHUE, TROY W.
EARHARDT, AMELIA J.
EARP, WYATT L.
EVANS, DALE C.
FIELD, SALLY C.
FISHER, CARRIE S.
FONZARELLI, ARTHUR E.
GHANDI, INDIRA W.
GILDER, BOB T.
GRETSKY, WAYNE B.
HARRIS, RICHARD B.
HEPBURN, KATHARINE W.
HUNT, WALTER E.
JABBAR, KAREEM A.
JACOBSEN, BABY DOLL J.
JAGGER, MICK A.
JEFFERSON, GEORGE W.
KAPLAN, GABRIEL R.
KEATON, DIANE T.
LASORDA, TOM F.
LEE, ERIN M.
LIEBERMAN, NANCY A.
MEAD, MARGARET R.
MILLIKEN, ROBERT L.
MOORE, SHARON A.
MORE, THOMAS A.
MORTON, CHET W.
MOSELEY, MARK N.
NAVRATILOVA, MARTINA B,
NELSON, OZZIE E.
NEWTON JOHN, OLIVIA A.
O'HARA, SCARLETT E.
DEPARTMENT
PLANNING
ADMINISTRATION
ACCOUNTING
PLANNING
RESEARCH & DEVELOP.
PERSONNEL
PERSONNEL
ENGINEERING
ACCOUNTING
PERSONNEL
MARKETING
MARKETING
ENGINEERING
MGMT. INFO. SYSTEMS-
PLANNING '
MARKETING
MARKETING
ADMINISTRATION
MARKETING
MARKETING
MGMT. INFO. SYSTEMS
ACCOUNTING
ACCOUNTING
MANUFACTURING
ACCOUNTING
PERSONNEL
MGMT. INFO. SYSTEMS
RESEARCH & DEVELOP.
MARKETING
MGMT. INFO. SYSTEMS
MARKETING
RESEARCH & DEVELOP.
ADMINISTRATION
ACCOUNTING
ADMINISTRATION
PLANNING
ADMINISTRATION
ADMINISTRATION
MGMT. INFO. SYSTEMS
MARKETING
PERSONNEL
MANUFACTURING
ACCOUNTING
MARKETING
ADMINISTRATION
PERSONNEL
'ACCOUNTING
MGMT. INFO. SYSTEMS
MGMT. INFO. SYSTEMS
MARKETING
PLANNING
MGMT. INFO. SYSTEMS
ADMINISTRATION
MARKETING
FIELD ENGINEERING
TEL.
EXT.
232
276
432
567
847
342
229
797
702
118
236
564
341
344
113
782
833
123
639
977
901
293
573
328
818
342
237
234
239
678
789
610
670
523
793
232
927
110
207
308
346
363
324
670
234
490
122
222
311
847
664
212
234
625
-------
. SORTING CRITERIA
RE-SEQUENCING RECORDS IN A USER DATA FILE
* RE-SEQUENCE OF" SPECIFIC RECORDS (SELECT CRITERIA)
* RE-SEQUENCE OF ALL RECORDS
* CREATION OF AN OUTPUT FILE CONTAINING ALL RE-SEQUENCED
RECORDS OR NO NEW FILE CREATED
* NO AFFECT ON THE MASTER FILE
10 LEVELS OF SORT (SIMULTANEOUS)
ASCENDING {A-Z; 1-100) OR DESCENDING (Z-A; 100-1)
EXAMPLE:
TWO LEVELS OF SORT
ASCENDING: DEPARTMENT
DESCENDING: SALARY
WITHIN EACH DEPARTMENT, LIST ALL EMPLOYEES FROM THE HIGHEST
SALARY TO THE LOWEST
------- |