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OFFICE OF ADMINISTRATION AND RESOURCES MANAGEMENT
RESEARCH TRIANGLE PARK
NORTH CAROLINA
ANNUAL REPORT
1991
CONTENTS:
MISSION 1
BUDGET 1
ORGANIZATION AND STAFFING 2
NATIONAL DATA PROCESSING DIVISION 3
CONTRACTS MANAGEMENT DIVISION 7
FACILITIES MANAGEMENT AND SERVICES DIVISION 9
NATIONAL CONTRACT PAYMENT DIVISION 13
HUMAN RESOURCES MANAGEMENT DIVISION 17
COVER PICTURE: Artist's drawing of the new Human Studies Laboratory Building at the
University of North Carolina, Chap~1 Hill.
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OFFICE OF ADMINISTRATION AND RESOURCES MANAGEMENT
RESEARCH TRIANGLE PARK
NORTH CAROLINA
MISSION:
The Office of Administration and Resources Management, RTP has a dual function. In
addition to providing the day to day support for the research and air programs at RTP.
OARM has the lead role in a number of Agency wide responsibilities which include:
Operation of the National Computer Center
Central management of the Agency's telecommunications, voice and data.
Central payment for all of the Agency's contract invoices.
National ADP equipment utilization and disposal.
Nationwide home relocation assistance.
BUDGET:
I FY 1991 BUDGET I
..."""",., OTHER
AC&C
SUPERFUND
TELECOM MANAGEMENT
BAY CITY. SUPPORT
TlMESHARE
BY FUNCTION
BY APPROPRIATlON
TOTAL.. "'3.068.15
1
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ORGANIZATION AND STAFFING:
OFFICE OF ADMINISTRATION AND RESOURCES MANAGEMENT
RESEARCH TRIANGLE PARK
OFFICE
OF THE
DIRECTOR
DIRECTOR:
WlL.U8 GREENSTREET
NATIONAL CONTRACTS FACILJ'T1ES NAT10NAL HUMAN
DATA MANAGEMENT MANAGEMENT CONTRACT RESOURCES
PROCESSING AND PAYMENT MANAGEMENT
DIVISION DIVISION SERVICES DIVISION DIVISION
DIVISION
DON FULFORD MIKE BOWER CHUCK FOSTER DENNIS SCHUR RANDY BRADY
FY 1991 FTE
BY APPROPRIATION
S&E SUPERFUND FIFRA TOTAL
-
NDPD 48.3 48.3
10 8.0 1.0 1.0
CMD 48.8 5.0 1.0 52.8
FMSD 28.7 28.7
NCPD 22.4 12.0 34,4
HRMD 18.4 18.4
TOTAL 188.4 18.0 1.0 187.4
2
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NATIONAL DATA PROCESSING DIVISION
FUNCTIONS:
The National Data Processing Division serves EPA and its national constituency through
45 employees and 510 contractors/grantees in five branches: Program Management
Support, ADP Operations Management, Architectural Management and Planning,
Information Centers, and Telecommunications. Specifically, NDPD:
Manages the Agency's information processing resources and, in
cooperation with the Office of Information Resources Management, works
to ensure adequate Mure capability through planning, technology
assessment, and procurement activities;
Provides central computing, timesharing, data and voice
telecommunications, distributed processing (e.g. Geographic Information
System, local area networks, and image processing), customer support,
and training to the Agency; and
Provides library and information support services and local ADP support
and assistance for EP A activities in the RTP area.
ACCOMPLISHMENTS:
Completed a conversion from a purchased E-Mail service to an in-house
system using ALL-IN-1. As part of the switch-over, all mailboxes and over
650 public distribution lists were converted to the new system.
Agency E-Mail use increased significantly. In FY 91 the number of
registered mailboxes increased from 5,044 to 8,961; a 77.6% increase.
Ag.ncy Emall Growth
Number of Regl8l8red Mailbox..
Thousanc18
10
.
.
4
- 0
FYa4
FYas
FYII
FYI7
FYII
FYU
FY80
FYl1
3
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In the area of National Program Data Storage:
Implemented an ADHOC Program Review policy which frees up disk -
storage space by deleting programs 60 days old and/or otherwise not
identified as needed. A total of 35,802 programs were deleted with a
saving of nearly 6,300 tracks of disk storage (roughly the capacity of two
high density personal computer disks) on the first day of implementation~
Completed 429 modifications and corrective changes to its
hardware/software configurations and on-line inventories which track the
inter-relatedness of local computer hardware as well as the various
components comprising EPA's nationwide Telecommunication network.
149 software installs and upgrades were implemented. The software installs
and upgrades include the Cincinnati disaster recovery backup site.
Central DBMS Software Maintenance
0......5......10.......20.......30......40.......50. ......eo. .....70..... .80......90......1 00
New Products In8talled
Installed Product Upgrades
Installed Producta Updated
Data Base Support Functions
Total Actions
e
17
112
15
100
Central DBMS Review Requests
0......330.....eeo.....gg().....1320.....1 e50.....1 Q80.....231 0.....2640.....2970
logical DB Designs
Physical DB Designs
Test Requests
Enhancement Requ88t8
UtIlity Requests
Total Actions
8
1S
165
1198
1342
2728
Deployed new state-of-the-art dial-data modems allowing non-dedicated
users increased throughput with greater reliability.
Completed an initiative to centralize and simplify protocol conversion
(programming which allows separate pieces of hardware to communicate)
to the IBM mainframes. This project incorporated technology which load.
balanced the VAX to IBM gateways, providing total redundancy including
the disaster recovery systems in Cincinnati.
4
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Conducted Outreach Visits to nine cities, meeting with 29 groups.
LocatIon
Date
80ItDn
RTP
1/22-23/81
2/1'-14/81
Narragll\lett, RI
KanIa CIty
5/21/81
7/17/81
w..t Coat
8/17-20/81
. B8attI8
. CorvaIliI
. San FrancllCO
Wuhlngton, DC
2/H/81
8/27-H/81
PhUadelphla
3/12-13/81
National
Data
Processing
Division
Outreach Visit Actions
Number of QU8ItIonI Groupe VilJted
11 2
12 I
4 4
18
31 3
4S
44
e
8
12
3
Conducted a total of 872 courses, instructing 7,055 students.
National Data Proc8aalng Division. FY 91 Training Effort
~\ LAN MAINFRAME E-MAIL SEMINAR PC
CI8888I 8IudInII CI8888I Studen1s CI8888I 8tuden1s CI8888I 8IudInII CI8888I Studen1s
E
R
18T 8 lie 10 73 4 18 8 85 88 813
2ND 17 128 10 84 8 158 2 44 l1li 781
3RO 24 187 8 73 138 1,214 0 0 81 ern
4TH 15 137 18 103 278 2,3112 0 0 83 388
TOTAL 85 !i08 44 333 430 3,853 10 108 323 2.454
5
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Met all set goals regarding processing of batch jobs including: turnaround
time, response time, and Mainframe systems and E-Mail availability.
Installed two high-speed data link circuits to each Regional Office. One
circuit terminates at Research Triangle Park to primarily support traffic
between users and the IBM mainframes. The second circuit terminates at
EPA's Disaster Recovery Site in Cincinnati, Ohio, and is used to support
interactive terminal connectivity to users with non-IBM systems.
Installed additional high-speed data link circuits between Research Triangle
Park, Cincinnati, and the Washington Information Center to establish
alternate data circuit paths to the National Computer Center at RTP
increasing system reliability.
National Data Processing Division
FY 91 Mainframe Avallabllty
~A IBM E-MAIL VI\X
RT Available Percent Available Percent Available Percent
ER Hours Available Hours Available Hours Available
1ST 5,734 110.11 8,485 l1li.11
2ND 5,754 110.5 8,284 l1li.11
SRD S.1I5e 110.7 8.187 110.11
4TH 5,1183 110.11 2. 1 ell 110.11 8.S38 l1li.11
TOTAL 15,407 110.7 2. 1 ell 110.11 25.474 110.11
6
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CONTRACTS MANAGEMENT DIVISION
FUNCTIONS:
The Contracts Management Division at RTP is responsible for providing procurement
support to the following EPA components at RTP:
.
The Air and Energy Environmental Research Laboratory, Atmospheric Research
and Exposure Assessment & Laboratory, Health Effects Research Laboratory,
Environmental Criteria and Assessment Office, Office of Air Quality Planning and
Standards, and Office of Administration and Resources Management.
In addition, CMD supports the following nationwide offices:
- Office of Research and Development.
- Office of Pesticides and Toxic substances.
- Superfund Contract Lab Program.
- Office of Air & Radiation.
All ten regional offices for non-superfund activities.
ACCOMPLISHMENTS:
The major accomplishments for CMD for the past year have been:
- Implemented the bankcard program which has reduced the time required for
EP A personnel to obtain a variety of supplies and services.
- Acquired equipment and instrumentation valued at over $1,000,000 in a very
. short time period in support of the Atmospheric Research and Exposure
Assessment Lab's Air Monitoring Program in Krakow, Poland.
- Processed 1326 contract actions valued at $249,570K.
- Processed 157 new contracts with a total maximum value of $441,936K
- Processed 4509 Small Purchase Actions valued at $25,061 K.
7
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- Awarded 31 Phase I (Feasability study) Small Business Innovative Research
Projects valued at $1,522K and 14 Phase II (follow-on research or development)
actions valued at $2,099K
SBIR PROGRAM
TOTAL NUMBER OF ACTIONS AWARDED
SBIR PROGRAM
DOLLAR VALUE
NUMBER OF ACllONS
40
DOUARS
a.eoo
1500
1,000
1,1500
20
1,000
o
o
PHASE I
PHASE II
FISCAL YEAR
PHASE I
PHASE II
FISCAL YEAR
8FYS8FYQOI:JFYDt
8FYS8FYQOmFYDt
- Increased the small business setaside by 1.5% through several outreach
programs with small businesses and EP A program managers.
I DISTRIBUTION OF SMALL BUSINESS DOLLARS I
8
II.
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FACILITIES MANAGEMENT AND SERVICES DIVISION
FUNCTIONS:
The Facilities Management and Services Division (FMSD) is responsible for operating 12
buildings and providing general support services for the 1,300 Government employees
. at RTP. Specifically, FMSD's services include:
Facility engineering and maintenance
Property and supply management
Real estate and leasing
Security
Transportation
Nationwide Home Relocation Assistance Program
National ADP equipment utilization and disposal
ACCOMPLISHMENTS:
Completed lease negotiations and broke ground for the new 66,000 square
foot Human Studies facility on the Chapel Hill campus of the University of
North Carolina.
Prepared site analysis and land use planning report for the new EP A/RTP
consolidated facility to replace current space in a 635,000 net square foot
facility expected to cost about $200 million.
Renegotiated the Environmental Research Center lease for an additional 7.5
years requiring an automatic sprinkler system to be installed.
Initiated space acquisitions to respond to the dramatic expansion in RTP
housing needs due to the Clean Air Act Amendments, expansion of the
National Computer Center and the relocation of the Cincinnati Health Effects
Research Laboratory programs to RTP.
Implemented the nationwide ADP Equipment Utilization and Disposal
program.
9
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Completed renovations in the ERC Building to increase floor space to
accommodate Computer Center hardware growth. 25,000 square feet of
floor space was renovated in A-Wing.
Completed extensive electrical modifications in support of the National
Computer Center. Uninterruptable Power Source units, special cooling
capacity and Power Distribution Units were installed in the ERC Building.
Leased 10,000 additional square feet in the Mutual Building to cover the
short term needs of the Office of Air Quality Planning and Standards which
has grown as a result of the Clean Air Act.
Converted storage space in the ERC Annex to provide off-site back-up
computer disc storage area.
Completed twelve major laboratory renovations to accommodate the new
Health Effects Research Laboratory and completed major renovations to
high-bay space in support of the new hazardous waste incineration pilot
program.
Installed back-up power source and heating, cooling and ventilation system
for the main ERC animal facility to reduce the risk of power loss due to
primary system failure.
Began a major study of the electrical distribution system in the ERC to
accurately identify and document any National Electrical Code violations or
other potential hazards.
Installed two 30,000 gallon fuel tanks to provide standby fuel for the ERC
in case interruptable natural gas service is curtailed during severe weather
conditions.
Conducted seven required contract property management reviews and all
systems were approved.
Inventoried all 139 custodial accounts at RTP which include approximately
15,000 line items valued at about $70 million.
Receiving and delivery processed 4,259 deliveries including 17,479 items.
Replenished the storeroom stock, using a revoMng fund, through 2,715
requests, including 32,580 line items costing $260,000.
Processed and issued approximately 1500 identification cards to 900
contractor employees and 600 EPA employees.
10
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Recovered over 256,000 pounds of materials through recycling.
I RECYCLING PROGRAM I
LBS
350,000
300 ,000
150,000
100,000
TOTAL
250,000
200,000
50 ,000
o
omCE PAPER
.n 199O.n 1991
-us - IIOC PII!NT IIDUCTJOII PIIOGIWI
- !lOR! TWO SIDED OOP'I'DIC
- !IORII CURllSDE/IIIICHllllIIHOOD lIICI'a.DIC
Began recycling of cardboard (13,000 LBS in FY 91) and plastic (904 LBS
in FY 91)
FY 1991 RECYCLING
DISTRIBUTION BY VOLUME
CARDBOARD 5.1~
NEWSPAPER 13.3~
ALUMINUM 1.4~
GLASS 8.4%
PLASTIC O.4~
OFFICE PAPER 71.5~
11
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Managed a fleet of 10 vehicles in the motor pool.
Managed 14 home relocations for EPA Employees nationwide.
Managed ADP exchange sales having a value of over $1.6 Million.
12
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NATIONAL CONTRACT PAYMENT DIVISION
FUNCTIONS:
The National Contract Payment Division (NCPD) provides leadership, fiscal guidance,
technical assistance and invoice processing services to the agency for all EPA contracts.
NCPD also provides a full range of financial management services for EPA employees
and Program Offices at RTP.
. ACCOMPLISHMENTS:
Implemented large scale contractor support role to deliver more timely and higher
quality payment processing services to the Agency.
Saved EPA program offices in excess of $60,000 in the past two fiscal years by
implementing prompt payment initiatives and incorporating TaM principles and
concepts into day-to-day operations.
Compliance with Prompt Pay
Objective: 95% of commercial payments are processed on-time
I.~ 1WA„8 I
1''1'80 83,1187 1.78
FYI1 111.812 1.83'
Contracts
88.11 115.2 115.8 88.1 w.e 88.8
100 ---------83:'-------------------------------------------------------------------------------------------------
20
tfl.
o 80
o
3
"'2.80
ar
::J
o «>
CD
o
11t OTR
2nd OTR
3rdOTR
4thOTR
AVG YTD
IIFY80_FYe1
13
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Received President's Council on Management Improvement Award for
"Management Excellence" in recognition of the Division's Accomplishments with the
effective implementation of TaM concepts.
Implemented an effective "outreach program" to educate EPA Project Officers on
the contract payment process with emphasis on their roles and responsibilities.
Streamlined work processes through the use of advanced information/computer
technology .
Completed 734 Superfund cost recovery requests.
S/F Cost Recovery Requests Completed
Thru 4th Quarter FY91
Cumulative
* REG VII
1"
(11)
REG VI
1~
(74)
~~GV
<1 112)
* Region 7 is involved In a pilot program in which the documents are
.ent on a monthly basis rather than on request.
14
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Increased compliance objective 2.SOk in FY 91 over FY 90.
Travel Payments
Objective: All Vouchers Paid Within 5 Calendar Days
% Compliance
100
- . DOC8 . ""d CIb--
FY80.., 6,311 2.s
FY81.., 8,225 78
IiI2
1111.5
1111.5
.,7
go
.,
ge
Gel
;4
1st OTR
2nd OTR
3rd OTR 4th OTR
S FY go . FY "1
AVG YTD
# Documents Processed
2,000
- S$$ # DOCS M/AVG
FY;Q 2.887 K 8,311 526
FYa1 S,018 K 8,225 518
500
1,500
1,000
o
11t OTR
2nd OTR
!:J FY go . FY 81
3rd QTR
411'1 OTR
15
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Processed 13,714 contract obligations totaling $1,255 M in FY 91.
Took 696 discounts in FY 91, a 346.2% increase over FY 90.
Processed 6,225 Travel Vouchers in FY 91 totaling $3,016 K
Workload Comparison
FY90vs FY91
" Increasel
FYQO FY91 Decrease
1. Contract Obligation.:
II Documents PrOO8888d 13,517 13,714 1.5%
$ Documents Proo888ed $ 1.234 M $ 1,255 M 1.7%
'" Received within 3 Workdays (not traoked) 57 .0%
'" PrOO88eed within 4 w/days (SLO>99%) (not traoked) 99.5%
2. Contract (CPS 10 IFMS) Tranuctlon.:
II Obllgatlon8 Tran8mltted 86,571 106,074 22.5%
% Obllgatlon8 Rejected (SLO<3%) 3.1% 2.3% (25.8%)
# Payments Transmitted 133,076 162,437 22.1%
'" paymenta Rejected (SLO<3%) 1.4% 0.8% (42.9%)
S. Contract Payment.:
# Involoea PrOO8888d 33,503 33,972 1.4%
$ Involoes PrOO888ed $ 1,020 M $ 1,154 M 13.1%
" PO Approvala PJoc'd within 15 days 83.1% 85.6% 3.0%
'" Paid within 30 Days (SLO>95%) 88.5% 96.6% 9.2%
# DIscounts Taken 1,169 2,899 148.0%
% Dl800unts Taken (SLO>95%) 84.1% 91.7% 9.0%
$ Dlsoounts Taken $ 213 K $ 428K 100.9%
# Int8/'8st Payments 767 263 (65.7%)
$ Interest Paid $ 11.049 $ 4.493 (59.3%)
.. Commodity Payment.:
II Involoea Pro088sed 14,762 14,912 1.0%
$ Involoea PrOO888ed $ 16,524 K $ 19,758 K 19.6%
'" Paid within 30 Days (SLO>95%) 86.5% 97.6% 12.8%
II DIscounts Taken 156 696 346.2%
" Dleoounts Taken (SLO>95%) 63.9% 96.5% 51.0%
$ Dleoounts Taken $ 12 K $ 30K 150.0%
II Int8/'8st Payments 1.446 116 (92.0%)
$ InterMIt Paid $ 26.235 $ m (97.0%)
5. Travel Payment.:
II Vouch.... PrOC888ed 8,311 8,225 (1.4%)
$ Vouchel'8 PrOO4l888d $ 2,877 K $ 3,016 K 4.5%
" Prooeaeed within 5 Days (SLO>95%) 96.1 % 98.7% 2.7%
II Advan088 Proce888CI 260 376 44.6%
$ Advan088 Pr0C888ed $ 121 K $ 203K 67.8%
8. Img:at Fund:
# 8eout1ve Days Open 508
# Custom.. Served 1,301 1,101 (15.4%)
I SLO - NCPD', FY 81 "Service L8V8I Obj8ctivel8 I
16
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HUMAN RESOURCES MANAGEMENT DIVISION
FUNCTIONS:
The Human Resources Management Division provides comprehensive personnel and
human resource services to all of EPA's Research Triangle Park activities. This includes:
Recruitment and Staffing
Position Management and Classification
Labor and Employee Relations
Employee Development and Training
Human Resource and Quality of Work-Life Programs.
ACCOMPLISHMENTS:
Processed 6745 personnel actions in FY 1991 an increase of 70% over FY 1990.
I TOTAL PERSONNEL ACTIONS PROCESSED I
** ACTIONS
10.000
8,000
2.000
6.000
..000
o
FISCAL YEAR
. FY 1989. FY 1990 C FY 1991
Staffed 90 new positions for OAQPS in support of the Clean Air Act Amendments.
17
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Developed and implemented a smoke free work environment policy for all EPA
RTP facilities.
Developed a comprehensive training catalog combining courses offered by HRMD,
OPM, NCC and the Air Institute in one reference document.
Brought 219 new hires on board, more than twice the FY 1990 number of new
hires.
NEW HIRES
OTHER THAN SUMMER
# ACTIONS
300
250
200
150
100
~ ..
-- ~:
50
o
NEW HIRES
FISCAL YEAR
. FY 1989. FY 1990 m FY 1991
Implemented an interactive touch screen employment information center which
allows walk-ins to self apply to EPA and/or Federal Job openings. This is the first
use of this technology for employment purposes in EP A.
Standardized position descriptions were developed for all engineering and
. scientific positions (to GS-13), all clerical series positions, administrative officer
positions and ORD technician positions which is a major improvement on
classification paperwork requirements and a significant TaM accomplishment.
Developed professional EP A/RTP recruitment materials which contain a history of
EP A, a description of EP A at RTP, career opportunities at RTP, information on
employee benefits, and clear step by step instructions on how to apply for
employment at RTP for placement in college libraries, placement and minorities
affairs offices.
18
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Developed a concept paper on how to use video-teleconferencing for recruitment
at college campuses.
Developed a guide for the individual development planning process for RTP
managers and supervisors which has been adopted by two regional HROs.
Developed and implemented a new training needs assessment process.
Designed a fitness membership program for RTP employees.
Established a TaM clearing house for use by RTP organizations.
Classified 723 positions in FY 1991, a 47% increase over FY 1990.
I POSITIONS CLASSIFIED I
** ACTIONS
1.000
zoo --
800
600
400
o
FISCAL YEAR
. FY 1989. FY 1990 C FY 1991
19
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