c/EPA
           United States
           Environmental Protection
           Agency
           Administration And
           Resources Management
           (PM-211D)
EPA220-R-92-003
August 1992
Strategic Plan For Information
Resources Management
1993-1997
Information Resources,
The "Common Currency"
Of EPA's Approach To
Environmental Management
                                 Printed on Recycled Paper

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       \
    UNITED STATES ENVIRONMENTAL PROTECTION AGENCY

               WASHINGTON, D.C. 20460
                              DEC
                                                1992
                                                           OFFICE OF
                                                          ADMINISTRATION
                                                          AND RESOURCES
                                                          MANAGEMENT
MEMORANDUM

SUBJECT:

FROM:
TO:
          Office of Information
IRM Steering Committee Members
Senior IRM Officials
                                Management
     The  IRM  Strategic Plan update for 1993-1997 has been
completed.  We appreciate the review and comments provided by
many of the programs and regions.   A number of improvements have
been made as  a result of those comments.

     The  primary focus of the document is the IRM Strategic
Vision, which articulates eight long-term goals for the Agency
IRM effort.   These goals are designed to guide our efforts to
support the Agency's mission and strategies for the future.

     The  plan also documents many of the issues, both external
and internal,  which affect our ability to achieve the goals.  As
discussed, information resources management faces many challenges
and opportunities.   The plan also documents OARM's IRM goals and
objectives which support the IRM Strategic Vision.

     To fulfill the IRM Strategic Vision, the IRM community's key
challenges are prioritization and funding of the many actions
recommended in various reports and plans.   To meet these
challenges, we intend to develop a mission-based, five year IRM
business  plan,  with budgetary linkages.  The plan will document
key Agencywide and Program Office initiatives which support the
Agency's  IRM  goals.   Developing this plan will be challenging and
will require  your active support and participation.

     If you have any questions or comments, please feel free to
contact me at (202)  260-4465.  I look forward to working with you
to improve Agency IRM planning.

Attachment

cc:  Christian R.  Holmes
     Edward J.  Hanley
                                                            Recycled/Recyclable
                                                            Printed on paper (hat contains
                                                            X bad 7S% racycted Obor

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                     IRM STRATEGIC PLAN

                               1993 - 1997

                          TABLE OF CONTENTS
EXECUTIVE SUMMARY  	  1
      Executive Summary	  2

AGENCY MISSION, GOALS, AND OBJECTIVES	  7
      Agency Mission Statement	  8
      Agency Goals and Objectives	  9
      Agency Strategies and Implementation	  11

IRM MISSION AND STRATEGIC VISION 	  13
      IRM Mission Statement	  14
      IRM Strategic Vision	  14

ISSUES AND ANALYSIS	  17
      Externalities Analysis	  18
           Environmental  Management Trends	  18
           Domestic and International Partnership Trends 	  21
           Research and Development Trends	  23
           Work Environment Trends	  24
           Information Technology Trends	  27
           Oversight and Legislation Trends	  30
      Internal Issues	  32
           Integration Issues  	  32
           Decision Support Issues	  33
           Personnel Issues 	  35

OARM MISSION AND GOALS	37
      OARM Mission Statement	  38
      OARM Goals	  38
      OARM IRM Objectives	  39

IRM GOALS AND OBJECTIVES	  41
      IRM Goals  	  42

APPENDIX A:  Contributors	  49

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                  MODULE I
            EXECUTIVE SUMMARY
               AGENCY STRATEGIC PLAN
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                IRM STRATEGIC PLAN
                         N
IRM Strategic Plan - July 31, 1992

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Executive Summary
EPA must take a strategic 'big picture' approach to collecting and using environmental data.
This plan attempts to provide that strategic vision for EPA The Agency has traditionally
focused on media-specific program efforts. IRM systems and decisions which supported the
Agency's efforts have followed this same tradition. Recently, EPA has begun the difficult
transition to a more integrated perspective in all of its activities - both programmatic and
administrative.  The Agency IRM efforts must reflect this change in focus and perspective.

The Information Resources Management (IRM) Strategic Plan is a vehicle to define the new
mission focus for the EPA's IRM program and to describe the goals and objectives necessary
to support the mission.  The key purposes of the IRM Strategic Plan are:

1)     to integrate IRM's mission and strategies into a cohesive program of support for the
       Agency's goals and strategies, and

2)     to provide a framework within which program planning and budgeting decisions may
       occur.

In addition to the business benefits to the Agency, the IRM plan also fulfills various Federal
and Agency planning requirements.

Support of Agency Mission:

If  the  Agency is  to   be   Agency Goals and Objectives
successful in meeting its goals   ••^••••••••••••••••••••••••••••••H
it must have a successful IRM
                                   _    . ,,  ,   ,   . .  .   ,      .  ,     .         .
program.  Information is a key     * PrOvldinS leadef»Pf *e Cation s environmental
asset in each of the Agency's       science' research ^ assessment efforts
four goals.   Therefore,  the       ~f , .        .     ,        ,          ,  .  .
IRM    Strategic   Plan   is     * Making sound regulatory and program decisions
designed  to  directly support       rcc   .  ,      .    ^                .   ,. .
..    A      ,     •  •      j     • Effectively carrying out our programs and policies
the  Agency s  mission  and                J    3 6        * **         ^

*   '                            • Improving the global environment
Data integration is a key issue   ••^•••^^^^^^^•••^^^•••^^•^^^••^^^•H
in meeting Agency goals. For
example, providing leadership in the nation's environmental science, research and assessment
efforts depends upon EPA having access to reliable and integrated data.  It also requires
sufficient computer processing and telecommunications capabilities to access and analyze the
integrated data.  Finally,  it requires efficient and  effective systems to  store, access and
IRM Strategic Plan - July 31, 1992

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retrieve the data. "Stovepipe" computer systems, with an exclusively single-media focus, are
no longer acceptable or effective in support of the Agency's mission, goals and strategies.
The IRM Strategic Plan speaks to these needs by defining various goals, objectives, and
measures which the IRM community will undertake to meet the data and systems integration
challenge.

                              IRM Strategic Vision
The  IRM  Strategic  Vision
translates   the   goals   and
strategies of the Agency  into
the IRM arena.  For example,
the  need   for  reliable  and
integrated data to support the
goals  finds voice in the  IRM
Vision statement that "EPA has    __A  .     ,   ,      ,   ,. ,t              ,   .
      .   .    .       .  , . .  „    EPA is  a leader  and reliable partner in sharing
integrated environmental data.         .         . .  r              F               *
    D                            environmental information.
                                EPA leverages its  information  for  environmental
                                results.

                                EPA has integrated environmental information.
                                The public has access to environmental information.

                                EPA employees make productive use of information
                                and technology.

                                EPA is committed  to quality strategic information
                                plans and efficient implementation of IRM programs,

                                EPA views IRM as understanding EPA's business and
                                providing value added services.

                                Technology is transparent to users.
The   IRM  Strategic  Vision
defines the desired outcome of
Agency  IRM program efforts,
not the  technical steps needed
to achieve the outcome.   The
focus is on the usefulness and
quality of information that IRM
can provide to the Agency in
pursuit  of its  environmental
mission,  and  on  how  IRM
efforts  are  viewed  by   the
Agency.

Specific   IRM   Goals   and  ^^^••^^^^^•••M^^^MI^^^HMB^^^^H^^
Objectives are  defined in  the
plan.  Just as the strategic themes of the Agency Strategic Plan define approaches to
achieving the Agency Goals, the IRM goals and objectives provide greater insight into the
efforts the IRM community will undertake to actualize the IRM Strategic Vision.

One of the Agency's key strategies is to improve its science and knowledge base. The IRM
Strategic Goals and Objectives support this strategy in a number of important ways. For
example, the plan commits to renewing the Agency's computing and telecommunications
base. This will provide the Agency with needed computing power and interoperability for
Geographic Information Systems (GIS) work to support the strategic theme of geographic
targeting.  It also commits to developing data standards and a data administration program
which are critical to improving our knowledge base.
IRM Strategic Plan - July 31, 1992

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IRM initiatives such as data integration also support the Agency's multi-media enforcement
strategy and geographic targeting.   In  addition,  the commitment to public access will
facilitate the Agency's environmental education strategy. The commitment to promote data
sharing with foreign  governments is a significant support to EPA's role in improving the
global environment.  In many ways the IRM program will contribute to and strengthen the
success of the Agency's Mission and Goals. As evidenced by this plan, the IRM community
of EPA is committed to providing value-added services to the Agency.
IRM Framework for Planning:

The IRM Strategic Plan documents the goals we seek to achieve and  the basic choices
(strategies) selected to achieve our goals. The IRM Strategic Plan might be best thought
of in terms of a trip plan. Just as the key to planning any trip is to define the destination
and its purpose, the IRM Strategic Plan defines the nature and direction of our IRM efforts.
Thus, the IRM Strategic Plan provides the destination and purpose needed to do our IRM
planning, budgeting, and implementation.

In a decentralized IRM function, such as EPA's, a clear destination  and purpose for our
IRM efforts is critical if we are to support the Agency in the most cost-effective and efficient
manner possible.  This plan provides a clear statement of the results we want to achieve.
EPA is working to improve and formalize the linkages between this plan and the budget and
mission-based planning process of the program offices.

The IRM Strategic Plan contains the IRM component of the Office of Administration and
Resources  Management's (OARM) strategic plan.   It is also  a  response to Federal
requirements for annually updated mission-based IRM plans linked to the budget process.
The plan represents the results of roughly two years of assessment, analysis, formulation, and
revision of a prior plan by the Office of Information Resources Management (OIRM), the
National Data Processing Division (NDPD), and the EPA IRM community. It is an essential
foundation for developing  a robust IRM  program that will  enhance  the  Agency's
effectiveness through the 1990s. Also, it indicates investments essential to a more productive
IRM environment and should affect the Agency's future budget decisions.
Ongoing Adjustment and Improvement:

The IRM Strategic Plan is not cast in stone. To return to the trip analogy, the goals and
objectives of a trip define such things as where you plan  to be each day, the miles to be
traveled, and other such choices. Just as one must continually assess progress in a trip, and
make necessary adjustments to account for delays and detours, so we must also continually
IRM Strategic Plan - July 31, 1992

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assess our progress, external and internal changes, and the evolving Agency mission we
support.  These changes will be reflected in an updated IRM Plan annually.

The information strategy planning process is dynamic and ongoing. Continued support and
participation from the IRM client community is critical to maintain its momentum. OIRM
and NDPD will continue to develop, and take  steps to improve  our partnership with
customers as we identify initiatives, develop  priorities, and solicit funding to support  the
initiatives.  OIRM and NDPD are committed to their mission of delivering quality support
to meet the information demands of EPA.
IRM Strategic Plan - July 31, 1992

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                        MODULE II

               AGENCY MISSION, GOALS,
                    AND OBJECTIVES1
                   To imp
                   qualtoo
                   natio
serve  the
    both
   rotect
   ctivity
   Source: "EPA's Strategies and Framework for the Future", 6/10/92, Draft
IRM Strategic Plan - July 31, 1992

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                                                        Agency Mission Statement
The people who work at the Environmental Protection Agency are dedicated to improving
and preserving the quality of the environment, both national and global. We work to protect
human health and the productivity of natural resources on which all human activity depends.
Highly skilled and  culturally diverse, we are committed to using quality  management
processes that encourage teamwork and promote innovative and  effective solutions to
environmental problems. In particular, we are committed to ensuring that:
      Federal environmental laws are implemented and enforced effectively.
•     U.S.   policy, both  foreign  and domestic,  fosters the integration of  economic
      development and environmental protection so that economic growth can be sustained
      over the long term.
•     Public and private decisions affecting energy, transportation,  agriculture, industry,
      international  trade,  and  natural  resources  fully  integrate  considerations of
      environmental quality.
•     National efforts  to  reduce environmental risk are based on the best available
      scientific information communicated clearly to the public.
      Everyone in our society recognizes the value of preventing pollution before it is
      created.
•     People have the information  and incentives they  need to make environmentally
      responsible choices in their daily lives.
      Schools and community institutions promote environmental stewardship as a national
      ethic.
IRM Strategic Plan - July 31, 1992                                                 8

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                                                     Agency Goals and Objectives
The Agency's mission is supported by four fundamental goals:

Providing leadership in the nation's environmental science, research, and
assessment efforts

•     Conduct   and   encourage   research   that   improves  our
      understanding of health and ecological risks.

•     Provide objective, reliable, and understandable information that
      helps build trust in EPA's judgement and actions, and informs
      the choice of institutions and individuals throughout society.

•     Promote  and  support innovative  technological  solutions  to
      environmental problems and share  our innovative technologies
      and research with our various partners.
Making sound regulatory and program decisions

•      Implement current environmental laws  effectively and help to
       improve those laws as they are reauthorized in the future ~ maintain a vigorous and
       credible enforcement program with emphasis on multi-media and criminal violations.

•      Evaluate  health  and ecological risks; target our  resources and priorities at the
       problems and the geographic areas posing the greatest risks, and devise innovative,
       integrated solutions to environmental problems.

•      Promote public and private actions that prevent pollution at the source before it
       becomes a problem.
Effectively carrying out our programs and policies

•     Meet Federal statutory obligations while retaining sufficient flexibility to address
      priority risks in different parts of the country — promote cross-media and interstate
      initiatives, such as multi-media permitting and enforcement.
IRM Strategic Plan - July 31, 1992

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       Improve the economic analyses that promote efficiency and cost-effectiveness in our
       decisions, and apply  market mechanisms and economic incentives when they are
       appropriate and effective « work with other government agencies, to ensure they
       consider the environmental implications of their actions.

       Enable state  and local  governments,  as partners, to  implement  and enforce
       environmental programs,  and convey clear, accurate and timely information to the
       public - incorporate information from the public in EPA activities, and involve other
       government agencies, public interest groups, the regulated community and the general
       public in achieving national and global environmental goals.
Improving the global environment

•      Expand  and strengthen U.S. leadership to  protect  and improve the  global
       environment.

•      Collaborate with other government agencies and nations, the private sector, and
       public interest groups to identify and solve transboundary pollution problems.

•      Ensure that environmental concerns are integrated into U.S. foreign policy, including
       trade and economic development.

•      Provide technical assistance, new technology, and scientific expertise to other nations.
IRM Strategic Plan - July 31, 1992                                                10

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                                           Agency Strategies and Implementation
Using risk reduction as EPA's principal measure of success, EPA's strategic plan elaborates
11 strategies designed to achieve EPA's mission, goals and objectives and to address the
Agency's opportunities for risk reduction:
       1.

       2.

       3.

       4.

       5.

       6.

       7.

       8.

       9.

      10.

      11.
Strategic Implementation of Statutory Mandates

Improving Science and the Knowledge Base

Pollution Prevention: EPA's Preferred Choice

Geographic Targeting for Ecological Protection

Greater Reliance on Economic Incentives

Technological Innovation

Improving Multi-Media Enforcement

Building State/Local/Tribal Capacity

International Activities

Strengthening Environmental Education and Public Outreach

Better Management and Infrastructure
This IRM Strategic Plan is designed to support risk reduction through support of these key
strategies.
                               RISK REDUCTION
                      THROUGH BETTER INFORMATION
                            Risk
                                  Tim©
IRM Strategic Plan - July 31, 1992
                                                            11

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IRM Strategic Plan - July 31, 1992                                                   12

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                      MODULE III


            IRM MISSION AND STRATEGIC
                        VISION
                          Excellence^
                             In
                          Information
                         Management
IRM Strategic Plan - July 31, 1992
13

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                                                          IRM Mission Statement
It  is  the  mission of the  Environmental Protection Agency's Information Resources
Management (IRM) program to provide leadership and effective management in delivering
reliable information services to support the Agency's mission.

The Agency's effectiveness would  be significantly improved by accomplishing the IRM
Mission through the IRM Strategic Vision that follows.
                                                            IRM Strategic Vision
      EPA leverages its information for environmental results.

      Information is collected, analyzed, stored, and retrieved to promote environmental
      assessments and decisions which anticipate and prevent environmental problems.
      The Agency has access to comprehensive sets of environmental, health, economic,
      legislative, and social demographic information to evaluate remedies for a broad
      domestic and international environmental agenda.
      EPA has integrated environmental information.

      There is recognition and understanding of the commonality of information and the
      need  to share  it  throughout  the Agency and  the  environmental community.
      Information transcends organizational boundaries and is managed as a corporate
      resource readily accessible in usable form. Vigilant management ensures that data
      definitions,  data formats,  and  data  quality are  effectively designed into and
      maintained throughout the automated systems and document collections.
      EPA is a leader and reliable partner in sharing environmental information.

      Information  is collected, managed and stored  with the intent  of  ensuring  its
      availability and accessibility in useful form to the environmental community.  Our
      partnerships  in  data sharing  extend  to all  members of EPA, State and local
      governments, other Federal agencies, scientific communities, the American public and
      other national governments and international organizations.
IRM Strategic Plan - July 31, 1992                                                14

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      The public has access to environmental information.

      EPA information resources are known and supplied to the public to enhance their
      understanding  of the Agency's  environmental  decisions  and for  their  own
      environmental stewardship.
      EPA employees make productive use of information and technology.

      EPA employees have ready access to information, technology, and any necessary
      training.  This access maximizes the effective use of their time and encourages high
      standards of performance for their own work.
•     EPA is committed to quality strategic information plans and efficient implementation of
      IRM programs.

      Management is committed to long-range information and technology investments  as
      a result of higher user awareness and executive understanding. EPA's commitment,
      in turn, persuades oversight agencies, such as the Office of Management and Budget
      (OMB) and the General Services Administration (GSA), to support EPA's decisions.
      EPA views IRM as understanding its business and providing value-added services.

      The Office of Information Resources Management (OIRM) and National Data
      Processing  Division  (NDPD)  consistently demonstrate  leadership initiative and
      reliable expertise which result in a high demand for services.
      Technology is transparent to users.

      EPA information resources and services are designed and managed so that users can
      devote minimal time to learning the technical aspects of the systems they use.
IRM Strategic Plan - July 31, 1992                                                15

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IRM Strategic Plan - July 31, 1992                                                   16

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                    MODULE IV




               ISSUES AND ANALYSIS
IRM Strategic Plan - July 31, 1992                               17

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                                                         Externalities Analysis
This section provides an extended look through the 1990s by discussing external forces or
megatrends which have a direct impact on Information Resources Management (IRM) at
EPA. These trends are depicted in the table below.
                              EXTERNAL TRENDS
                 •  Environmental management trends

                 •  Domestic and international partnership trends

                 •  Research and development trends

                 •  Work environment trends

                 •  Information technology trends

                 •  Oversight and legislation trends
The implications of each of these areas for EPA's IRM program are discussed in the
following sections.
      Environmental Management Trends

      Trends   in   environmental
      management directly affect the
      future  of EPA   Several of
      these trends  will change the
      scope   and   complexity  of
      environmental   management,
      increasing  the  demands for
      IRM   to   support   the
      management   structure
      effectively and efficiently.  The
      environmental   management
      trends most important  to the
      Agency are as follows:
Complexity and Integration of
 Environmental Management
                                               1960
        1970  1980

           Ttne
1990  2000
IRM Strategic Plan - July 31, 1992
                                 18

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       •     The emphasis on multi-media environmental management will grow among all
             interested parties.

             Congress  and  the public  are increasingly  interested  in  dealing  with
             environmental issues in the context of specific geographic areas.  Also, there
             is  an increased understanding  of the cross-media  interrelationships of
             environmental problems. Many industries are also interested in an integrated
             approach to avoid the delays, cost, and confusion of multiple media-specific
             efforts.  New initiatives such as risk based decision making and pollution
             prevention also  will benefit from integrated multi-media data systems.  New
             technology, such as GIS, has also increased expectations about our ability to
             address  cross-media  questions.   EPA's  strategic themes and  external
             expectations and demands all focus on a multi-media approach.
       •     Greater international cooperation will develop, allowing global problems to be
             addressed.

             An emphasis on international cooperation to solve environmental problems
             is emerging.  Worldwide forums have  been established and will use  their
             influence to address  such environmental  issues as global warming  and
             depletion  of the ozone layer.  An  important element of international
             cooperation will be to increase the sharing of data and public expertise among
             countries.  This will present a considerable challenge for the future given the
             diversity of information systems around the world.
      •     Increased public  involvement will foster greater community outreach by the
             government.

             The public's concern for and involvement in environmental issues will continue
             to grow. The public will demand more environmental information to fulfill its
             increased role in anticipating, preventing and solving environmental problems.
             The government will continue  to expand community outreach programs to
             facilitate the sharing of information.  EPA can anticipate a growing need to
             develop partnerships with external parties that are pursuing and  taking legal
             action  against violators.  These partnerships would focus on  the  mutual
             sharing of information.
IRM Strategic Plan - July 31, 1992                                                 19

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             Environmental oversight agencies will undertake  more timely and aggressive
             enforcement actions.

             Increased emphasis on enforcement actions
             will demand improvements in information
             system capabilities. Environmental systems
             must  provide  the  data to recognize and
             pinpoint   environmental  problems  and
             support  identification  of  the responsible
             party.  EPA systems must perform these
             functions on an integrated basis. This will help enforcement agencies take
             action against the responsible parties to facilitate clean-up and cost recovery
             efforts.
             The government  will place greater emphasis on  the prevention  of potential
             environmental threats.

             The government has been primarily reactive in addressing environmental
             problems, concentrating its efforts on clean-up  and enforcement.  Today,
             greater emphasis is placed on preventive measures. These measures include
             such activities as source reduction, recycling, conserving resources, and waste
             minimization.  This  change in emphasis creates a demand for new types of
             data and analytical capabilities, including reliable environmental, social and
             economic models.
      •    Advancements in measuring techniques and modeling will improve environmental
            research and refine remedies.

            Enhancements of environmental models will allow more accurate research and
            analysis. More advanced information collection and measurement techniques
            will  improve  the  accuracy  and  completeness  of data.    Progress in
            environmental modeling, information collection and measurement techniques
            will result in more precise solutions to environmental problems.
IRM Strategic Plan - July 31, 1992                                                20

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      •    Automated systems will expand and enhance EPA's access to scientific  and
            regulated community data and measurements of the Agency's effectiveness.

            Through data collection, analysis, and sharing, the Agency will increase its
            access to, and use of, scientific data.  The systems will also allow the Agency
            to further model and examine various aspects of the regulated community.
            The Agency's ability to analyze and assess the success of its activities will
            promote a  better understanding of the scientific data  and the pollution
            occurring.

      These environmental management trends indicate that EPA media programs are
      facing fundamental changes  in their  mission and  activities.  Strategic plans for
      programs emphasize increased demands for high quality integrated data and greater
      scientific understanding of the complex interrelationships of the environment, costs,
      and human behavior.  This will require: standardization of data, systems, technology
      and  information management processes; greater use  of models;  and access to
      economic, public health, social demographic data, and environmental data.
      Domestic and International Partnership Trends

      EPA is committed to various domestic and international
      partnerships.   In particular,  EPA is committed to a
      State/Federal  partnership  in  environmental decision-
      making and to the  delegation of Federal environmental
      programs.  This commitment underscores the critical role
      of the  State/EPA Data Management Program in achieving a broad environmental
      agenda.  The partnership trends are as follows:
            Private/public partnerships and increased technology transfer will develop among
            the environmental community, industry and academia.

            Industry, academia, State, tribal, and local governments, and other parties
            outside of the Federal government  are  becoming increasingly involved in
            environmental issues.  They conduct environmental analysis, research, and
            development.   The enhanced relationship between EPA and its partners
            requires extensive data sharing and integration efforts to ensure improvements
            in data analysis and to realize environmentally beneficial results.
IRM Strategic Plan - July 31, 1992                                                 21

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             Public involvement will create a demand for more environmental data.

             States and Tribes are the primary collectors of environmental data; enforcers
             of environmental legislation; and decision-makers weighing environmental,
             economic, and social priorities. EPA will continue to emphasize building State
             and tribal capacity to increase and enable information exchanges.  These
             activities are necessary to meet the growing demands of the environmental
             community and the general public for information  on local and regional
             environmental issues.
       •     Greater demand for public access will heighten the dialogue addressing the nature
             and limits of data security.

             As demand for access to EPA's information grows, EPA will receive more
             requests for access to its partners' data which is stored in the EPA databases.
             The relative merit of allowing unrestricted access to data, or protecting the
             interests of those who collect or provide data will continue to be debated. In
             managing national environmental data, the States, tribes, local governments,
             environmental community, and general public will depend on EPA to achieve
             the proper balance  in  providing suitable access to information, while
             safeguarding its partners' data deemed inappropriate for general distribution.
             Hie States and tribes will expand their participation in IRM decision making.

             The States and tribes will become more active partners in decisions about the
             collection of information for national databases. As primary providers and
             users  of data, the  States  and tribes will  demand  to become more active
             partners in  defining  requirements,  selecting  feasible  alternatives,  and
             implementing solutions that address both Federal and State information needs.
             The States and tribes will adopt advances in environmental analysis.

             As economic pressures mount, the States and tribes will become more creative
             when making decisions about the environment.  The States will pioneer the
             development of  many  environmental assessment  technologies and data
             integration  tools that promote pollution  prevention and environmental
             protection goals in State and Regional initiatives.
IRM Strategic Plan - July 31, 1992                                                 22

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      Research and Development Trends

      EPA's strategic emphasis on better science and data management as the basis for
      more intelligent public policy has direct consequences for the IRM program. If EPA
      is to retain its place as a leader in environmental research, the tools must be available
      to support EPA laboratories and scientists. The research and development trends
      that need to be followed are:
      •     Environmental models will dramatically facilitate analysis and understanding with
             graphic rather than numeric results.

             EPA will depend heavily on mathematical models to assess and compare the
             merits of alternative abatement scenarios. The use of Geographic Information
             Systems (GIS) by the Agency, its partners, other Federal agencies, and the
             broader international environmental research community will  continue to
             explode,  thus raising  the  comprehension  of  environmental  problems.
             Standards and protocols will be needed to ensure these data and models can
             be exchanged and understood. Environmental assessments will require the
             ability  to join previously unrelated data  collections,  many  collected  and
             maintained outside EPA by other Federal agencies, universities, and research
             organizations.  The power of this new generation of environmental models is
             reflected in their outputs, which will be visual, not numeric.  Producing these
             assessments,   however,  will  demand  increased database,  graphics,  and
             telecommunications capabilities.
      •     Increased ecological monitoring will provide the data required for the quantitative,
            scientific assessment of the complex effects of pollutants on ecosystems.       \

            EPA is becoming more active in ecological monitoring because its regulatory
            responsibilities require scientific assessment of risk and the ability to target
            potential problem areas or violators.  The Environmental Monitoring and
            Assessment  Program  (EMAP) is  intended to  address  these  and  other
            requirements for depicting the condition of the environment. Remote sensing
            (satellite  imagery,  aerial  photography,  etc.) will provide  efficient data
            collection for developing large scale environmental characterizations. EMAP,
            and EPA's Center for Environmental Statistics, will provide the Agency,
            Congress, and the public with statistical summaries, status, and trends on the
            environment. EMAP requires active interagency coordination and draws upon
            the expertise and activities of the EPA Regional offices, the States, tribes and
            the international community.
IRM Strategic Plan - July 31, 1992                                                23

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       •     Large environmental assessment models will require high performance computing
             capabilities.

             High  performance  computing  is required to process  large volumes of
             atmospheric, global climate, and detailed ecological data, which are analyzed
             in sequences of mathematical models. High performance computing coupled
             with graphic outputs will bring a need for sophisticated support and training.
             Applied mathematics and specialized programming skills are particularly
             essential for full utilization of scientific computing capabilities.
       •     National Research and Education Network (NREN)  will facilitate the Agency's
             efforts by linking research, government, and higher education data resources.

             The National Research and Education Network (NREN) will dramatically
             improve access to data, both internal and external.  NREN has the potential
             to permanently alter how  we access, store, and use vast amounts of data.
             NREN will improve our ability to work with the academic community and
             other  public and private organizations. It will increase  the challenge of
             organizing the vast array of data into useable information.
      Work Environment Trends

      Another important area affecting the future IRM environment in the Agency involves
      changes in the work environment of the future.  Several factors will affect the work
      environment in general and, more specifically, the work environment of EPA and
      other Federal agencies. These factors are as follows:
      •     The Federal government will perform a greater role as a gatherer and broker of
             information.

             With the increased delegation of authority to State and local governments, the
             Federal government will increase its role as manager of information resources.
             Government  agencies will  become  brokers of information by collecting,
             processing  and  disseminating  information.    While  responsibility for
             implementing programs will shift to State and local authorities, accountability
             for managing data will remain with the Agency.  As the role of information
             broker increases, this accountability will require EPA to improve its methods
             for managing and disseminating information.
IRM Strategic Plan - July 31, 1992                                                24

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            Proliferation of computers will allow greater access to information.

            Personal computers have become an integral part of the office environment.
            The ratio of computers to employees continues to increase; EPA is rapidly
            approaching one personal computer for each employee. This change, coupled
            with improved communications technology and the Agency's adoption of the
            LAN platform, will allow increased access to and presentation of information
            at each worker's desk.  In the future,  virtually every employee will have
            immediate access to information.  The personal computer will become the
            "interpersonal" computer.
            Minimum basic computer skills will be necessary for the majority of positions.

            As  technology  advancements  automate  both  managing  and  processing
            information, computer skills become critical for all levels of employment. The
            need for basic computer skills will be particularly critical in an information-
            intensive environment such as EPA.
            Entry-level workers will lack basic skills to use technology, thereby creating a need
            for easy-to-use technologies.

            While the need for minimum computer skills increases, more entrants to the
            work force will lack not only these skills but basic mathematical and verbal
            skills necessary to utilize information technology.  The public sector will be
            particularly vulnerable as it competes with the private sector for highly trained,
            skilled workers in technology-based jobs.  To overcome this handicap, the
            public sector will adopt technologies that are easy  to learn and operate, such
            as Graphic User Interfaces (GUIs).
            Demand for Federal services during nontraditional work times will increase.

            The public will demand information from the Federal government at night and
            on weekends. In order to meet these demands without increasing the Federal
            work force, technical solutions for managing and disseminating information
            will be required.
IRM Strategic Plan - July 31, 1992                                                 25

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             Smart buildings will promote productive use of technology.

             Facilities will be designed to optimize the use of technology in a productive
             work environment. Managers will invest in ergonomic furniture, lighting, and
             other  improvements  that  complement their  investment in  information
             technology by addressing health and stress problems.
             Increasing numbers of people will work at home.

             The proliferation of computers and increased communications capabilities will
             make it more feasible for employees to work at home.  This will create an
             increased demand on communications and other IRM resources to facilitate
             access to information from a greater number of locations.
       •     An increased mismatch between work loads and funding for FTEs will require a
             more technically proficient staff.

             As workloads increase disproportionately to staffing levels, employees will
             need to be more proficient in the use of automation technologies.  They will
             need to receive more training on the use of ADP systems and technologies.
             Skilled use of various  application  systems will maximize  productivity and
             efficiency, reducing the effects of understaffing.
      These many changes in the work environment will place additional demands upon the
      Agency's   information   resources  management  community.    For  example,
      communications capabilities will need to be enhanced, and employees' computer skills
      will need to be improved through comprehensive training programs.
IRM Strategic Plan - July 31, 1992                                                26

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                                          •i
                                               High-performance Computing
                                               Telecommunications
                                               Advanced Analysis Concepts
Information Technology Trends

Information  technology  is  a  vital
element  of any  IRM  organization
because it provides the power to drive
the  data  management  operations.
EPA is committed to and relies on an
advanced   computing  and
telecommunications   environment.
This  environment  facilitates  the
collection and sharing of information
with EPA's national field operations
at Regional Offices and laboratories,
with the  States and with  external
parties.   Methods  for electronically
collecting  and   disseminating
information are being reviewed  and
will result in  revisions to OMB Circular A-130.  These revisions are expected to
encourage increased use of information technology as a means of data collection,
access, and sharing.

Continuing assessment of the adequacy of existing resources and emerging needs is
important to keep  EPA management abreast of new products  and capabilities.
Following an era of dramatic technical breakthroughs, the computing  industry is
anticipating a period of more stability and consolidation, which should result in
compatible technologies  meeting  national  and  international  standards.    The
emergence of a more predictable computing environment in  the  marketplace will
enhance  the Agency's ability to  plan and implement enhancements that directly
increase performance and productivity.  EPA is experimenting through  prototypes
and pilot projects with several emerging technologies (e.g., pen-based and notepad
computers, global  positioning systems,  etc.)  to determine  their applicability and
optimal usage in the Agency.
            High  performance computers will provide new insights  into research  and
            development through advanced modeling capabilities.

            High performance computers are expected to have an increase in power equal
            to 1,000 times the existing capabilities.  This will provide the necessary power
            to run the many iterations of data required  by advanced environmental
            models.  This technology will play a significant role in the Agency's ability to
            predict environmental impacts and to plan remedies for environmental problems.
IRM Strategic Plan - July 31, 1992
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      •     Workstations and personal computers will become more powerful and networking
             will enhance communication and contribute to data integration and sharing.

             Workers will have access to greater power, more  information sources and
             larger communication networks.  Enhanced processing and communication
             capabilities will improve the productivity of workers, and the effectiveness of
             government decision-making and services. Graphical User Interfaces (GUIs)
             and object-oriented systems will make these technologies easier to learn and
             use.
      •     Telecommunications networks will have the capabilities to handle high volume
             data transmissions at high speed with high reliability.

             Increases in satellite and  terrestrial  technologies will increase the speed,
             reliability, and capacity  of telecommunications networks.   As the Federal
             government  implements the  new   FTS-2000  network,  many  of these
             improvements  will  become available.   Additionally, local  area  networks
             (LANs) and wide area  networks (WANs) can  aid in the replacement of
             central data hubs by providing opportunities for distributed environments.
             These changes will provide many opportunities for improvements  in data
             sharing among distributed locations.
      •     Voice, image, document management and video technologies will enhance the
            presentation and comprehension of information.

             Increased application of voice, image, and video technologies will provide
             more complete and effective methods of presenting information, and improve
             the  efficiency and effectiveness of  EPA decision-making  and general
             operation. Applications such as document imaging, electronic signature and
             full  text retrieval will improve  productivity through improved and  timely
             workflow, and will reduce physical storage requirements.  These technologies
             will  require significant electronic storage and telecommunication capacity.

      •     Computer Aided Software Engineering (CASE) tools will provide a means to
             satisfy system development, maintenance, and documentation problems.

             CASE tools,  such as  the  Information  Engineering  Facility  (IEF)  or
             Information  Engineering Workbench  (IEW), will better  support the five
IRM Strategic Plan - July 31, 1992                                                28

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            general phases of the system development life cycle (SDLC)2.  In the long
            term, future  prototype  and systems development will occur in a CASE
            environment.  Enhancements and modifications made with the assistance of
            CASE tools  will decrease  system  down-time, reduce  the possibility of
            programming  errors,  and promote currency in  technical  documentation
            through the use of a repository.
            Re-engineering will assist in efficiently maintaining systems.

            As stated above, CASE tools control system development and maintenance.
            Reverse engineering techniques extract information from an existing system,
            abstract the information into higher levels, and prepare the information for
            entry into a CASE environment.  Forward engineering techniques enable
            enhancements to data models and specifications thus facilitating construction
            and maintenance of existing software. Through use of reverse engineering and
            forward engineering techniques,  existing systems can be placed in a CASE
            environment along with new systems where both can be efficiently maintained.
            Increased attention to Change Control and Configuration Management will help
            manage changes to a system's configuration.

            Change Control and Configuration Management provide control over the
            direction of system development, thus ensuring that the requirements are
            reflected in the functioning of the  operational system.  In addition, control
            over changes to a system's configuration elements during operations increases
            system reliability.

            LANs,  as  a platform,  demand Configuration Management.  Increased
            management of EPA system configurations will enhance system performance
            by ensuring that products of the various stages of  the life of a system are
            captured and controlled during subsequent stages of system development.

            Advancements in information technology will provide the ability to meet the
            increased demands for change control and configuration management levied
            by the current  environment and future trends.  The key to achieving the
            The five general phases are strategic planning, requirements
            analysis, design, implementation, and maintenance.
IRM Strategic Plan - July 31, 1992                                                29

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             promise of technology is understanding the Agency's needs and identifying the
             areas where new technologies can be successfully applied.
       •     Standards based categories will simplify data collection, access, and sharing.

             The Agency's commitment to develop integrated systems to support cross-
             program, multi-media efforts requires adoption of a set of standards for data
             collection,  transmission, and access.  Graphical User Interface (GUI), Unix
             Operating  Systems, and Electronic Data Interchange (EDI) are standards that
             can facilitate various aspects of the Agency's information management needs.
             For example, for workstations the Agency has made a commitment to support
             Unix based operating  systems, beginning in fiscal year 1993, and is leaning
             toward OSF/Motif, a type of GUI for Unix. The Agency expects EDI to be
             widely  used by fiscal  year 1994.   A  standards  based  approach  to IRM
             technology is key to  satisfying the Agency's requirement  for integrated
             information systems.

       Oversight and Legislation Trends

       The  enactment   of  new  legislation,
       Congressional hearings, and oversight by
       other  agencies, such  as the Office  of
       Management   and   Budget,  General
       Accounting Office,  the General Services
       Administration and EPA's Inspector  General,  are  major influences on  EPA's
       information resources  management program.  The  impacts of the oversight and
       legislation trends permeate the planning,  acquisition, and operation of  the IRM
       program.  These trends are as follows:
      •     The OIRM will increase its oversight activities to ensure agency compliance with
             Federal and Agency requirements and policies.

             OIRM will need to move towards greater oversight of EPA's IRM community
             to ensure full compliance with applicable regulations. Programs to enable,
             promote, and  gain compliance will be set in place. These programs  will
             address  such  issues  as  the  challenge  of" contract  management  and
             implementation of federal IRM policies and standards.
IRM Strategic Plan - July 31, 1992                                                30

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            Public access requirements  will necessitate development of  a coordinated
            dissemination system.

            Both the House and Senate versions of the bills to give EPA cabinet-level
            status, and proposals to revise  the Paperwork Reduction  Act,  mandate
            affirmative dissemination of environmental information in ways that support
            analysis and understanding.  In addition, there are provisions for establishing
            an environmental statistical organization to produce and provide integrated
            assessments of environmental conditions and trends.  These mandates will
            require EPA to seek more efficient strategies for disseminating information,
            including electronic distribution.
      •     More interdepartmental management of information and data will mandate
            greater efficiency.

            Developing and implementing automated mechanisms to manage information
            supports the pending legislation to revise the Paperwork Reduction Act and
            is a high priority throughout the Federal Agencies.  Much planning and
            cooperation  in the area of data  administration needs to occur among the
            agencies who share data.  With the large volumes of data required by some
            of the scientific computerized modeling applications, using appropriate data,
            regardless of where they reside, will be most cost effective.  Agencies that
            share data will increasingly share  in planning for and administering data.
            IRM planning and acquisitions will attract greater oversight scrutiny.

            To better target reviews and improve overall response time, GSA has been
            revamping its process for reviewing  IRM acquisition plans.  While small
            purchases will be processed quickly, agencies can expect large procurements
            to  receive more scrutiny.   Under  the  revised Paperwork Reduction Act,
            OMB's Office of  Information and  Regulatory Affairs will likely assume a
            greater leadership role and review IRM budgets for consistency with long
            range plans.
IRM Strategic Plan - July 31, 1992                                                 31

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                                                                   Internal Issues
This section provides a contemporary view of the internal forces which impact Information
Resources Management at the EPA.  These issues have been partitioned into the following
three categories:
                                INTERNAL ISSUES
                            •  Integration Issues

                            •  Decision Support Issues

                            •  Personnel Issues
The implications of each of these categories are discussed in the separate sections which
follow.
      Integration Issues

      The  EPA  is   committed   to   an
      integrated regulatory approach which
      will have far reaching effects on IRM.
      An integrated regulatory approach will
      move the Agency toward a significant
      realignment of structure and function.
      Issues which may affect the success of
      this initiative are listed below.
             Risk-based  analysis will  be
             more   widely  implemented.
             The approach will break down
             departmental  barriers  within
             the Agency and facilitate the
             integrated regulatory approach.
             Data integration is a key topic.  The Agency must define its  integration
             strategy;  including selection of one of the  two major approaches to data
             integration, data warehousing and data repositories.  Also integration of
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32

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             disparate databases cannot be realized without universal Agency application
             of data standards that arise  from  a  comprehensive and  coherent data
             administration program.
             Cross-program,  multi-media  efforts  will  require  integrated   systems;
             compatibility will be demanded by senior management. Interoperability is a
             key issue.
      •     The foundation for realizing location data (i.e., the latitude and longitude of
             regulated  facilities)  lies  in  policies  that  are currently  established.
             Implementing these policies is the next  challenge.
      •     A cross-program approach will create the need for greater technology transfer.
             There will be a greater need for bulletin board systems, online regulatory
             databases, and the sharing of models and applications.
      •     Greater standardization of our platforms, data, and interfaces will enable our
             move towards greater integration. Our telecommunication packages will need
             to create a seamless communication ability.
      •     The challenge of achieving data integration across programmatic boundaries
             will require budgetary cooperation among participating parties.
      •     Standards are  a key foundation  to integration.  Technical and operational
             differences between  Programs  and  Regions increase  the  difficulty of
             developing information systems standards. Resolution will require cooperation
             among all parties and EPA partners.
      Decision Support Issues

      The EPA effort to adopt an integrated regulatory approach will create more complex
      methods and information requirements.  Limited resources will affect  the EPA's
      ability to support these  developments.
IRM Strategic Plan - July 31, 1992                                                 33

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             To assist in  the  risk-based  assessment
             process, the Agency will use  existing
             automated tools such as the Integrated
             Risk Information System (IRIS).  The
             introduction  of  additional  integrated
             decision  support  tools will  promote
             additional integrated   approaches  to
             environmental management.
             EPA functions in a socioeconomic role.  In addition to its environmental
             models, the EPA needs models of social and economic behavior, including
             good econometric tools to enable assessment of regulatory effectiveness by
             relating industrial behavior to regulatory actions.
             To improve the effectiveness of the Agency's enforcement programs, EPA
             needs to  make better use of automated systems and integrate its data to
             expand its knowledge of the regulated community.
             The essential emphasis on automated systems for all types of applications
             creates the  need for rigorous  procedures to systematically  capture the
             necessary data in standardized electronic form.
             Decision support systems trequently involve secondary use of data.  The
             Agency must continue to emphasize and  improve the quality of data and
             metadata to support secondary use.
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34

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      Personnel Issues

      EPA relies  on  a  limited
      number  of  personnel  to
      carry out  the  tasks  that
      support  its  mission.  An
      effective workforce is vital.
      Issues that may influence
      the  effectiveness  of the
      staff are listed below.

      •     EPA  cannot  expect
             that   its   personnel
            will  possess   more
             than  minimal
             computer-related
             skills.  A Common
             User Interface (CUI) will be essential to successful use of automated systems.
            The Agency must  move forward with adoption of CUI standards and address
             the  issues involved in their introduction to existing systems.  The Graphical
             User Interface (GUI) type of CUI will provide significant benefits, but will
            require significant effort to introduce in existing action oriented systems.
             The need for greater use of automated systems and the minimal computer-
             related skills of EPA  personnel will require more training  for users of
             automated systems.
       •     EPA will need to find, train, and retain technically skilled staff to serve as
             Contract, Project, and Delivery Order Project Officers. The Agency will need
             to commit to an effective skills maintenance training effort for its various
             contract oversight staff to allow the staff to maintain technical skills in the
             rapidly changing IRM field.  This is a must if the Agency is to maintain full
             independence  of action  and decision-making  with  regard  to  contractor
             services.
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                       MODULE V
             OARM MISSION AND GOALS3
  3Source: OARM Strategic Plan - 3/6/92
IRM Strategic Plan - July 31, 1992
37

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                                                        OARM Mission Statement
The Office of Administration and Resources Management (OARM) provides strong
leadership, excellent service and quality products to enable the Environmental Protection
Agency to meet its mandate of improving and protecting human health and the
environment. We safeguard the resources entrusted to the Agency and ensure that the
Agency has high quality capital equipment and facilities, and safe working conditions.
We enhance the Agency's capabilities by attracting, developing and retaining a quality
work force, and by providing effective management systems in finance, information
resources, contracting and communications.  We serve our clients' needs from  an
anticipatory posture and go beyond our clients' expectations to meet their needs. Our
client services are consistently of high quality and are designed to move the Agency
forward with ease in addressing its wide range of responsibilities.
                                                                    OARM Goals
1.     To implement statutory mandates in management and administrative programs
      through innovated strategic initiatives.
2.     To provide leadership and effective management in delivering reliable information
      services to support the Agency's mission.
3.     To provide the leadership and processes that will make EPA an "Employer of
      Choice."
4.     To provide for all its employees a quality working environment which: supports
      scientific research; uses state of the art systems and equipment to encourage cross-
      program activities; provides for the needs of the handicapped and stresses the
      importance of a safe and healthy atmosphere in which to pursue environmental
      goals and objectives.
5.     To provide quality budget, fiscal and resource management programs that support
      and enhance Agency environmental plans, goals and policies and meet the highest
      standards of public resource stewardship.
IRM Strategic Plan - July 31, 1992                                                38

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                                                          OARMIRM Objectives
OARM's second goal pertains directly to Information Resource Management. That goal
states that OARM will " ...provide leadership and effective management in delivering
reliable information services to support the Agency's mission."

In support of this goal, OARM has defined eight IRM objectives:

       1.     Manage information systems, telecommunications, and computing facilities
             to support EPA and the environmental community.

      2.     Renew EPA's computing and telecommunications base to increase
             performance, reduce costs, and promote interoperability.

      3.     Provide EPA the capability to achieve integrated decision-making through
             data standards, managed databases, and analytical tools.

      4.     Enhance productivity through training and the educated use of technology
             and information.

      5.     Guide the development of new information systems to meet customer
             needs using  a consistent development process.

      6.     Reinforce, through continuing customer communication, EPA's IRM
             policies to provide a framework for efficient information resources
             management, consistent with Federal policies and guidelines.

      7.     Promote information exchange between EPA and Federal, State, local and
             foreign governments, environmental organizations,  academia, and the
             public.

      8.     Clearly identify and communicate the standard EPA hardware, software,
             telecommunications, and application development architecture.
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                    MODULE VI
           IRM GOALS AND OBJECTIVES
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41

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                                                                      IRM Goals
The IRM goals and objectives are the means and method for fulfilling the IRM mission
statement. This IRM mission is to support the Agency and help the Agency achieve its goals
by providing and supporting the necessary information services for EPA employees, State
and local governments and others that rely on EPA information.  The following are IRM's
defined goals and associated objectives and measures.

1.    Manage information systems, telecommunications, and  computing facilities to
      support EPA and the environmental community.

      A.     Objectives:

             1.     Operate  and   maintain  national   systems,   including
                   hardware/telecommunication infrastructure,  ensuring a high level of
                   system  performance  through  continuing  evaluation  and  quality
                   improvement.

             2.     Provide systems to  ensure the accuracy, consistency and efficiency of
                   EPA laboratory networks.

             3.     Implement technology in an orderly manner and evaluate results.

             4.     Evaluate and strengthen IRM management and telecommunication
                   networks.

             5.     Ensure security of EPA information, systems and ADP equipment.

      B.     Measures:

             The Information Resources Management staff will measure  this goal by
             ensuring that:

             1.     The number of supported users increases, and performance remains
                   within published service level objectives.

             2.     The number of States, tribes, local governments, and international
                   agencies with telecommunications access to EPA increases.
IRM Strategic Plan - July 31, 1992                                               42

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2.     Renew EPA's computing and telecommunications base to increase performance,
      reduce costs, and promote interoperability.

      A     Objectives:

             I.     Assess EPA's business needs, the general direction of IRM technology
                   and the capabilities of specific technologies.

             2.     Procure selected technologies  and capabilities  to meet EPA-wide
                   needs.

             3.     Maintain  and expand the library  network  to  include  an on-line
                   catalogue, interagency CD-ROM, local area networks and improved
                   collections and reference databases to improve access to information.
      B.     Measures:

             The IRM  staff will work to acquire the newest applicable technology and
             support services to enhance the Agency's existing capabilities.  To measure
             this goal the staff will strive to ensure that:

             1.     Service  levels for the Agency computing environment are improved
                   consistent with industry standards.  This includes maintaining current
                   price/performance ratios or helping them decline.

             2.     Current ADP contracts are replaced with EPA-wide contracts that
                   provide  standard  hardware  and  software   platforms  for  new
                   applications.
3.    Provide EPA  the capability to achieve integrated decision-making through data
      standards, managed databases, and analytical tools.

      A.     Objectives:

             \.     Provide connectivity  for  seamless  access  to data through  EPA's
                   hardware, software and telecommunications capabilities.

             2.     Define  formats  and protocols that facilitate  the exchange and
                   document the meaning of environmental and laboratory data.
IRM Strategic Plan - July 31, 1992                                                 43

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             3.     Design, develop, and implement common  user  information access
                   techniques for major EPA Program databases.

             4.     Incorporate data integration tools and activities into EPA Regional
                   offices and a majority of the States' Environmental and Information
                   Resources Management programs.

             5.     Provide tools and capabilities to facilitate information sharing within
                   EPA, and between EPA and other environmental organizations.

             6.     Establish  and manage an effective EPA-wide data  administration
                   program.

             7.     Provide  tools   and capabilities  which promote  common  data
                   management approaches for program, administrative  and scientific
                   data.
      B.     Measures:
             EPA's  ability to  perform  its congressionally mandated  functions  will
             increasingly depend upon how well its employees  and partners can access
             information.  But improving access will not integrate data  or assist users
             managing the data unless IRM provides the proper tools. In measuring this
             goal, IRM staff will ensure that:

             1.     EPA data standards are communicated and  disseminated throughout
                   the Agency and to its key partners.

             2.     EPA standards are employed in EMAP and other laboratory systems.

             3.     Compliance with standards and  use  of databases  and tools  are
                   quantifiable.
4.    Enhance productivity through  training and the educated use of technology and
      information.

      A.     Objectives:

             1.     Manage and deliver information and technology transfer for improved
                   access and use of data needed by EPA staff to perform effectively.
IRM Strategic Plan - July 31, 1992                                                44

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             2.     Establish  and  manage  training programs for  IRM  professional
                   development of Agency and key partner's staff.

             3.     Provide tools and capabilities to improve personal productivity of EPA
                   staff.

             4.     Provide tools and capabilities to  improve EPA's  organizational
                   productivity and effectiveness.
      B.     Measures:
             As  new  technologies  are  introduced to  EPA  personnel,  new  training
             opportunities must be provided. IRM staff will work to provide the types of
             training employees want and need.  To measure attainment of training goals
             and objectives, IRM will:

             1.     Increase training opportunities, increase use of automated training, and
                   increase availability of productivity tools.

             2.     Increase opportunities for State and international representatives to
                   participate in technology transfer and training through EPA
5.     Using a consistent development process, guide the development of new information
      systems to meet customer needs.

      A     Objectives:

             1.     Update and codify EPA's consistent development process.

             2.     Develop and implement a software engineering development program.

             3.     Develop an application tool kit.

             4.     Develop improved national administrative and program systems.

      B.     Measures:

             System development at EPA requires the coordination of numerous offices.
             IRM staff will assist with the modernization efforts of old  systems as well as
             the creation of new. This assistance will be measured by the following criteria:




IRM Strategic Plan - July 31, 1992                                                  45

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             1.     EPA system development life cycle guidance is followed closely during
                   system development, and customer contact during system development
                   increases.

             2.     User satisfaction improves significantly in delivered systems. Negative
                   audits and reviews by oversight officials decrease.

             3.     EPA's use of information systems increases. -

             4.     An initial EPA Information Strategic Plan  (ISP) is conducted  using
                   information  engineering   (IE)   focusing   on  existing  legal  and
                   programmatic documentation.
6.     Reinforce, through continuing customer communication, EPA's IRM policies  to
      provide a framework for efficient information resources management, consistent with
      Federal policies and guidelines.

      A.     Objectives:

             1.     Estabb'sh, implement and enforce data standards, policies, procedures,
                   and  guidance for corporate or shared data as required by Federal
                   policies and guidelines.
                                                       sr''

             2.     Develop and implement  a  cooperative process for IRM strategic
                   planning on an annual basis.

             3.     Engage in active outreach to EPA and the environmental community,
                   including newsletters, annual IRM reports, orientation tools, expanded
                   participation in internal and external work groups, and other routine
                   communication opportunities.

      B.     Measures:

             As a Federal agency, EPA must follow Federal IRM policies and guidelines.
             To  do this, IRM staff must communicate IRM policies to users and key
             partners and ensure that current guidelines are being  followed in EPA.  To
             measure this goal, IRM staff will ensure that:

             1.     Awareness and knowledge of IRM policies by Agency staff and key
                   partners is improved and that EPA users are in compliance with IRM
                   policies.
IRM Strategic Plan - July 31, 1992                                                46

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            2.     Regularly scheduled meetings with members of the IRM network are
                   held covering topics of importance to EPA Program Offices, Regions
                   and OIRM. Agendas encourage Program Office participation as well
                   as stimulate discussion of critical EPA IRM issues.
7.     Promote information exchange among EPA and Federal, State, tribal, local, and
      foreign  governments,  international  organizations,  as  well  as  environmental
      organizations, academia, and the public.

      A.    Objectives:

            1.     Foster  compliance  with  the  standards  for  electronic  reporting
                   capabilities for major EPA program databases.

            2.     Provide systems with the flexibility necessary to promote State/EPA
                   information partnership.

            3.     Manage and deliver information  and technology  transfer for public
                   access.

            4.     Manage  and  deliver  information  and  technology  transfer  for
                   international environmental programs and organizations.

            5.     Manage and deliver information and technology transfer to the States
                   and tribes.

            6.     Establish  and implement  training programs for client communities,
                   including States, tribes, Program Offices and the scientific community,
                   which promote teamwork and information sharing.

      B.    Measures:

            IRM's role as communicator of both Federal and EPA IRM  policy and
            guidelines surpasses the boundaries of the Agency.  EPA's role as a leader in
            the environmental  arena  requires  it to  disseminate information to  many
            organizations and individuals outside the Agency.  IRM staff will work to
            achieve this goal by:
            1.     Improving communication through formal channels and increasing the
                   volume of information exchanged.

            2.     Increasing capabilities of the State Revolving Funds' workstations.
IRM Strategic Plan - July 31, 1992                                                47

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             3.     Assuring  coordination  of  base  geographic  data  requirements,
                   development  and  acquisition  through continued  leadership  and
                   participation in the Federal Geographic Data Committee.

             4.     Fostering the  exchange of integration and geographic  information
                   system  capabilities between  Federal  agencies,  States,  foreign
                   governments, etc., through increased demonstrations, memoranda of
                   understanding, inter-agency agreements, and other mechanisms.
8.    Clearly  identify  and  communicate  the  standard  EPA  hardware,  software,
      telecommunications, and applications development architecture.

      A.     Objectives:

             1.     Develop   EPA-wide   information   architecture   for   program,
                   administrative and scientific systems, and hardware/telecommunication
                   which includes Information Strategic Plans (ISPs), major acquisitions
                   and maintenance.

      B.     Measures:

             EPA has spent considerable time and money developing the existing ADP
             architecture.  To optimize usage of existing capabilities, it is important that
             this information be made available to EPA employees and those working with
             EPA systems.  IRM staff will measure this goal and ensure that:

             1.     There is an improved awareness of information technology architecture
                   by an increased audience of EPA users and improved compliance with
                   information technology architecture.

             2.     The Administrative Systems Information Strategy Plan is produced and
                   distributed biannually.

             3.     Application  development architecture  for use by  the  MOSES
                   contractor will be identified, documented, and communicated to EPA
                   systems managers and IRM chiefs.
IRM Strategic Plan - July 31, 1992                                                48

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                           APPENDIX A:  Contributors



      Senior IRM Officials, Regional IRM Chiefs, and National System Managers
IRM Strategic Plan - July 31, 1992                                               49

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                        EPA SENIOR IRM OFFICIALS
Patricia L. Meaney
EPA - Region 1
John F. Kennedy Federal
Building, Room 2203
Boston, MA  02203

Herbert Barrack
EPA - Region 2
26 Federal Plaza
New York, NY 10278

James Newsom
EPA - Region 3
841 Chestnut Street
Philadelphia, PA  19107

Donald J. Guinyard
EPA - Region 4
345  Courtland   Street,
N.E.
Atlanta, GA  30365

Robert L.  Springer
EPA - Region 5
230 S. Dearborn Street
Chicago, IL 60604

William Hathaway
EPA - Region 6
1445 Ross Avenue
12th Floor, Suite 1200
Dallas, TX 75270

Susan C. Gordon
EPA - Region 7
726 Minnesota Avenue
Kansas City, KS  66101
Kerrigan G. Clough
EPA - Region 8
One Denver Place
999  18th  Street,  Suite
1300
Denver, CO 80202-2413

Nora McGee
EPA - Region 9
215 Fremont Street
San Francisco, CA 94105

Barbara McAllister
EPA - Region 10
1200 Sixth Avenue
Seattle, WA 98101

Rick Garman
OARM
Room W1123
(PM-208)

Michelle Killer
OW
Room E1041A
(WH-556)

Mary Free
OPPE
Room W1019
(PM-219)

Jack Frost
OSWER
Room M2416
(OS-110)
Thomas Hooven
OPTS
Room E637F
(TS-788)

Kelly Spencer
OAR
Room W939C
(ANR-443)

Frank Rusincovitch
AO
Room W227K
(A-101)

Bruce Rothrock
OE
Room NE104
(LE-133)

Clifford Moore
ORD
Room NE304C
(RD-674)

John Jones
OIG
Room NE314
(A-109)

Gerald Yamada
OGC
Room W537
(LE-130)

Joan Fidler
OIA
Room WT 800
(A-106)
IRM Strategic Plan - July 31, 1992
                                             50

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                           REGIONAL IRM CHIEFS
Michael McDougall, Chief
Information Management Branch
U.S. EPA Region 1
JFK Building Room 2211
Boston, MA  02203

Robert Messina, Chief
Information Systems Branch
U.S. EPA Region 2
26 Federal Plaza Room 404
New York, NY  10278

Joseph Hamilton, Chief
Information Resources Management
Branch
EPA Region 3
841 Chestnut Street
Philadelphia, PA 19107

Jack Sweeney, Chief
Information Management Branch
EPA Region 4
345 Courtland Street, N.E.
Atlanta, GA  30365

Elissa Speizman, Chief
Information Management Branch
EPA Region 5
230 S. Dearborn Street (5-MI)
Chicago, IL 60604

Stan Spivey, Chief
Information Resources Branch
EPA Region 6
1445 Ross Avenue
Dallas, TX  75202
Gordon Gregory, Chief
Information Management Branch
U.S. EPA Region 7
726 Minnesota Avenue
Kansas City, KS 66101

Robyn McKenry, Chief
Information & Computer Management
Branch
EPA Region 8
1 Denver Place, Suite 500
999 18th Street
Denver, CO 80202-2405

Mike Schultz, Chief
Information Management Branch
EPA Region 9
1235 Mission Street
San Francisco, CA 94103

Robin Gonzalez, Acting Chief
Information Management Branch
(MD103)
U.S. EPA Region 10
1200 6th Avenue
Seattle, WA 98101

Robert Laidlaw, Chief
Information Management Branch
Box 25227, Building 53
Denver, CO 80225

Steve Greenfield-OPI, Chief
Management Information Services
U.S. EPA
P.O. Box 93478
Las Vegas, NV  89193-3478
IRM Strategic Plan - July 31, 1992
                                 51

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Robert Castor, Director
Computer Services System Division
U.S. EPA-OARM Cincinnati Room 28
26 W. Martin Luther King Drive
Cincinnati, OH  45268
IRM Strategic Plan - July 31, 1992                                              52

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                   EPA NATIONAL SYSTEM MANAGERS
Allan Abramson
OPP Data Management
CM11078
H-7502C
David Bittenbender
EPA Telecom Network
NDPD
RTF, N.C 27711
MD-34
Ruby Boyd
OTS DATA MGMT
NEC008
TS-793
Joe Acton
CERCLIS/ENF
SE269
OS-505

John Adams
IFMS
NEB014
PM-211
Joe Anderson
FINDS and FACTS
PM-218B

Mark Antell
CDS/CEMS
M3202
EN-341

DeBorah Allen
FIRMIS
M2416
OS-110

Harry Baker
GICS
8FLFC
PM-216F

Sylvia BeU
NEEDS
E1129A
WH-547
Wendy Blake-Coleman
OW
E1023
WH-556

Kay Bomar
PMSD/SB
CM-2 1015C
H7502C
George Bonina
OPTS
E108
TS-793
Will Boone
RMIS
W729
PM-225
John Bosch
E.P.A -OAQPS
AIRS
RTF, N.C. 27711
MD-14
Kate Bouve
OPP DATA MGMT
CM-2 1107
H-7502 C


Brenda Bray
OIG
A-109

Jim Combs
OTS-IMD
Elll
TS-793
Jeff Byron
Gateway
OIRM/PSD
PM-218B

Frank Caeser
OTS DATA MGMT
E113
TS-793

Jeff Camp
OGC
M3305
LE-130M

Chuck Carpenter
OSWER/IMS
M2416
os-iio

Mike Cullen
CERCLIS
SE-312
OS-240
IRM Strategic Plan - July 31, 1992
                                            53

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Phil Cuny
RADS
NE108
ANR-461

Ken Dawsey
OHRM DATA
W1129
PM-224

Dan Dellapenta
PPAS
NEB015
PM-215

Melvin Denwiddie
PMS
609 FC
PM-226F

Tommy Dewald
CIS
OIRM/PSD
3405R

Bill Dickerson
ERTS
M2119J
A-104

Towana Dorsey
FURS/FRDS
E113C
WH-550E

Alan Dixon
PMSD/SB
CM-2 1015
H7502C
Connie Dwyer
GICS
SW207
PM-218

David  Eng
CARD/CCP
M2624D
OS-230

Tim Farris
ICMS
FC7FL
PM 214F

Mary Louise Fink
OIG
NE-303
A-109

Leonard Fitch
OW
E1219H
WH-547

John Fogarty
BIENNIAL REPORT
SE264G
OS-312

Bill Foskett
UST DATA MGMT
C-19FL
OS-400W

Don FrankUn
FFIS
SWM2119
A-104
Paul Frazier
Docket
W537A
LE-130

Rod Frederick
Office of Water
E835B
WH553

Sandie Friedland
OCRS
W2060
A-105

Myra Galbreath
RCRIS
SE264H
OS-312

William Gill
OIRM/PSD
3405R

Daniel Graves
EPAYS
SW206
PM-218

Jeralene Green
FIATS
W227E
A-101

Sandy Hill
ICMS
M2907C
PM-218

William Gross
OPP DATA MGMT
CS-1 42A6
H-7502C
IRM Strategic Plan - July 31, 1992
                                           54

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Geoffrey Grubbs
STORET
E837
WH-553

Peg Hall
OSWER Data Mgt.
M2614
OS110

Bill Harrison
OHRM SYSTEMS
SW206
PM-218

Robin Heisler
OW/OGWP
E803B
WH-550G

Gloria Hendricks
EXT AFC
W227L
A-101

Amy  Kearns
OHRM DATA
M3624
PM-212

Bob King
STORET
E835A
WH-553

Yvonne Kinney
OTS  DATA MGMT
E217
TS-793
James Kranda
AISCM
2FLFC
PM-214F

Kurt Lamber
ERIS
CS-1 7th Floor
OS-510W

Jannie Latta
GICS
E1205A
WH-547

Johnathan Libber
BEN&ABLE
NE104
LE-133

Joe Lieb
OPP DATA MGMT
CM #2 - 1021F
H-7502C

John Leitzke
CECATS
ET447K
TS-778

Nathan Lewis
FAC DATA MGMT
NEB015
PM-215

David Lindsey
OIRM/ASD
M3618G
PM-218
Ann Linnertz
FAC DATA MGMT
NEB030
PM-215

Bobbie Lively-Diebold
OHMTADS
M2710
OS-210

Sandy  Martin
Director
OIRM/ASD
PM-218

Rick Martin
Deputy Director
OIRM/PSD
3405R

Joanne Martin
OTS DATA MGMT
E108
TS-793

Suzanne Matsumoto
PCMD
FC 6th Floor
PM-214F

Steve McNeeley
UST DATA MGMT
CS-1-9FL
OS-420W

David  Meredith
ETS
E715B
EN 342
IRM Strategic Plan - July 31, 1992
                                            55

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Ingrid Meyer
PSD
Data Integration
3405R

Jerry Miller
OPP DATA MGMT
CM #2 1015 E
H-7502 C

Merle Miller
OE-EDRS
NE-104
LE-133

Jeff Morin
STARS
M3131
PM-222A

Mike Mundell
PCS
NE217
EN-338

Patricia Murray
HWDMS
SE264A
OS-312

Carl Myers
WQMIS/STORET
E837
WH-553

Steven Newburg-Rinn
OTS DATA MGMT
NEG008
TS-793
Bruce Newton
Waterbody
E743
WH-553

Dela Ng
PCS
NE217A
EN-338

John Oliver
CIS
2FLFC
PM-214F

Theresa Pearson
BIDS
M1500B
LE-132G

Bob Pease
GRIDS
PM 218B

Sandy Perrin
NEEDS
E1133
WH-547

Donna Perry-Inman
CARS
SE264F
OS-312

Kevin Phelps
RCRIS
SE264H
OS-312

Orlando Plator
OIRM/ASD
PM-218
Joe Regan
MATS
NELCO24
H3304

Bruce Rothrock
DOCKET
NE104
LE-133

Don Sadler
OHRM DATA
M3910
PM-224

Alex Salpeter
OAR-Acid Rain
M3202
ANR-445

Steve Schilling
Act.  Director
OIRM/PSD
3405R

Pam Saunders
SSTS and  FATES
E715B
EN-342              ;

Mike Shannon
CARS/HWDMS/RCRIS
SE264J
OS-312

Craig Silverthorne
OIG
NE-303
A-109
IRM Strategic Plan - July 31, 1992
                                            56

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Reginald Slade              Charles Webb
OAR                      WIC
W945
ANR-443                  Larry Weiner
                          FRDS
Joe Sierra                  E1113B
STORET BIOS             WH-550E
3405R
                          Mike Whittacre
Jim Skaptason              ADCR, CPARS, EPAYS,
OPP DATA MGMT         MARS
CM #2 1021G              Faircluld 6th FL
TS-7502C                  PM-226F

Franklin Smith              Bob Zisa
CDS                       OCM DATA MGMT
CS-1 5th FL                E723B
EN-342W                  EN-342

Bill Telliard
EMMI
E909B
WH-552

Paul Thorpe
ORD
NEM304
RD-674

Carolyn Thornton
CICIS
NEG008
TS-793

Linda Travers
OTS DATA MGMT
E108
TS-793

Jeff Tumarkin
HWDMS
M2812A
OS-342
!RM Strategic Plan - July 31, 1992                                           57

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