UNITED STATES ENVIRONMENTAL PROTECTION AGENCY

                         WASHINGTON. D.C. 20460
                                                                 OFFICE OF
                                                            THE INSPECTOR GENERAL
                           AJG  - 4 —
MEMORANDUM

SUBJECT:  Audit Report No. M5BG8-11-0051-81583
          Audit of Superfund Interagency Agreements with
          the Internal Revenue Service
FRCM: yfoH'Kenneth D- Hockman
     (/   Divisional Inspector General for Audits
          Internal Audit Division

TO:       Harvey G. Pippen, Director
          Grants Administration Division

     We requested the Inspector General, Department of the Treasury,
to perform an audit of Superfund interagency agreements entered into
between EPA and the Internal Revenue Service (IRS).  The Department of
the Treasury's report of June 27, 1988, is attached.

     The report concludes that EPA was billed for $235,987 of which
$10,555 was unallowable because it occurred during nontaxable quarters
($9,960), and involved estimated rather than actual service center costs
($595).  In addition, $40,254 was identified as unbilled because
incurred reimbursable costs were not reported by responsible functions,
and invoices, totalling $37,904, were not submitted quarterly to EPA as
required.  The failure to report costs and bill quarterly are repeat
findings.  The IRS plans to develop procedures to ensure that: (1)
reports contain appropriate costs; (2) bills are submitted quarterly;
(3) computer costing and billings are monitored for accuracy; and (4)
improved costing methods are developed.

     EPA can initiate action that will promote timely billings as well
as aid in budgeting for future outlays.  The audit also pointed out
incorrect billings that EPA can recover,  /Accordingly, we are making
the following recommendations.

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                                  -2-
     We reoannend that the Director, Grants Administration Division:

     1.  Issue a memorandum to EPA's project officers requesting them
         to follow up on other Agency's billings when not received as
         indicated in the agreement(s) .

     2.  Ensure that $10,555 is offset against future billings, if
         action was not already taken.
 CO
     In accordance with EPA Directive 2750, the Action Official is
required to issue a final determination on the costs questioned and
any other recommendations in this report within 150 days of the audit
report date.  The Director, Grants Administration Division is the
Action Official for this report.

     Should your staff have any questions concerning this report,
please have them contact John Walsh on 475-6753.

Attachments

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                           Distr'i Vxttion

        Recipient                                            Copies

A.  Of f ioe of Inspector General

    Director, Audit Operations Staff                            3

B.  HftadiMrt^rs Office
    Director, Grants Administration Division  (Hf-216)           3
    Chief, Grants Information & Analysis Branch  (Hi-216)        1
    Director, Financial Management Division (Bf-226)            1
   , Chief, Superfund Accounting Branch   (IM-226)               1
  / Director, Office of Emergency & Remedial Response  (WH-548)  1
    Chief, Financial & Administrative Management Sec.  (WH-548D) 1
    Agency Followup Official (FM-208)                           1
    Audit Followip Coordinator (FM-208)                         1
      Attn:  Program Operations Support Staff

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                                                               JUN * 7 SSil
                                      [T REPORT
                            SIMBURSAB1
                     FISCAL YEARS  1984 THROUGH 1987
                           TABLE OF CONTENTS
DIGEST	    i


INTRODUCTION	    1


BACKGROUND	    1


AUDIT OBJECTIVES AND SCOPE OF REVIEW	    2


RESULTS OF REVIEW	    2

   Costs Not Reported by Responsible Functions	    3

   EPA Not Billed Quarterly 	    5

   Unallowable Costs Reported And Billed to EPA  	    6

   Improved Method Needed to Determine
   Service Center Costs	" .  .    .  .    8


DETAILED AUDIT OBJECTIVES AND SCOPE OF REVIEW 	  Attachment I


SUMMARY OF UNBILLED SUPERFUND REIMBURSABLE
COSTS AND UNALLOWABLE COSTS BILLED ..."	Attachment II


MANAGEMENT RESPONSES	  Attachment III
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                                                              It !
                      INTERNAL AUDIT REPORT
                                     SUPERFUND COSTS
                               1984 THROUGH  1987


                             DIGEST

     This report covers our review of the Superfund interagency
agreement between the Internal Revenue Service and the
Environmental Protection Agency (EPA).  EPA reimburses the-
Service for the costs incurred in providing EPA with statistical
tabulations of reported environmental taxes.

     Over the four year period ended September 30, 1987, the
Service satisfactorily performed all requirements of the
Superfund reimbursable agreement.  However,  improvements in
management and financial controls are needed to assure that:
(1) the Service obtains full and timely reimbursement for the
costs incurred in performing work for EPA; and (2) corrective
actions taken in response to prior audit findings are adequate to
prevent a recurrence of the problems.

     Our review identified a total unbilled cost of $78,158.
This occurred primarily because all incurred reimbursable costs
were not reported by the responsible functions (page 3), and EPA
was not always billed quarterly as required (page 5).  The total
unbilled costs were offset by $10,555 because unallowable costs
were billed to EPA (page 6), and EPA was billed for estimated
rather than actual service center costs (page 8).  Four of these
conditions were also identified in our prior audit.

     To improve management and financial controls and prevent
these problems from recurring, we recommend that:

          Local procedures and controls be developed to assure
          that cost reports are submitted monthly and include all
          appropriate costs (pages 4 and 7).

          Controls be established to assure that bills are
          submitted quarterly, and Requests for Data Services
          include all important tax administration requirements
          of congressional Superfund legislation  (pages 6 and 7).

          Performance of the new software be monitored to assure
          that it provides accurate information on computer usage
          for costing and billing of computer operations
          (page 4).
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          A costing method be developed for service centers that
          assures compliance with generally accepted accounting
          principles and is based on measurable criteria such as
          actual returns processed (page 8).

     Management agrees with the facts and recommendations as
presented in the report and is implementing corrective actions.
The management responses are included as Attachment III.
                                ii


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                                                            JUN *7 iSbc
                      INTERNAL AUDIT REPORT
             REVIEW OF REIMBURSABLE  SUPERFUND COSTS
                  FISCAL YEARS  1984 THROUGH  1987
                           INTRODUCTION

     This report presents the results of our review of the
Internal Revenue Service's financial controls over an interagency
agreement between the Service and the Environmental Protection
Agency (EPA).  The review was requested by the Inspector General,
Department of the Treasury, on behalf of the Assistant Inspector
General, EPA.  We performed our review from June 1987 to February
1988 in the National Office, the Detroit Data Center, and the
Austin Service Center.  The audit was conducted in accordance
with generally accepted government auditing standards.


                            BACKGROUND

     In 1980, Congress passed the Comprehensive Environmental
Response, Compensation, and Liability Act.  The Act established
the Hazardous Substance Response Trust Fund (commonly called the
Superfund) which is administered by EPA.  The Superfund was
established to finance the costs of cleaning up chemical disposal
sites and spills of hazardous wastes.  Taxpayers who produce or
import specified hazardous chemicals and petroleum are required
to finance the Superfund by paying environmental taxes quarterly
on Form 6627, Environmental Taxes, which is attached to Form 720,
Quarterly Federal Excise Tax Return.

     Through an interagency agreement the Service provided EPA
with statistical tabulations of environmental taxes reported
during Fiscal Years 1981 through 1985.  On September 30, 1985,
the Superfund law expired resulting in a nontaxable period which
extended to January 1, 1987, when the reauthorization bill, the
Superfund Amendments and Reauthorization Act of 1986  (SARA),
became effective.  SARA reinstated the tax and also established a
new audit requirement for the Inspector General of each agency
that is carrying out any authority under the Act.  Specifically,
each Inspector General is required to conduct an annual audit of
all uses of the Superfund in the prior fiscal year and submit an
annual report to Congress.
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     The following procedures were used to process Superfund tax
returns from FY 1984 through FY 1986.  (Although the Superfund
law expired on September 30, 1985, returns for prior taxable
periods were processed during FY 1986.)  As returns were received
in the service centers, they were photocopied and sent to the
Detroit Data Center (DDC) for data accumulation.  Quarterly
tables were prepared and sent to the National Office Statistics
of Income (SOI) Division.  The SOI Project Coordinator reviewed
the tables to ensure that no sensitive tax information was
disclosed before forwarding the data to EPA.  In FY 1987, the
processing procedures were changed.  The service centers now send
photocopies of the returns directly to the SOI Project
Coordinator.  The Coordinator reviews the returns for accuracy
and enters the tax data into a computer which produces the
statistical tables.  DDC continues to provide computer
programming support to SOI.

     The functions involved are required to report their
reimbursable costs to the appropriate budget staffs each month
and EPA is billed quarterly.  The Service billed EPA for $45,066
in FY 1984; $54,210 in FY 1985; $64,333 in FY 1986; and, $72,378
in FY 1987 - a total Of $235,987.
               AUDIT OBJECTIVES AND SCOPE OF REVIEW

     The EPA Assistant Inspector General requested this audit for
two purposes:  (1) to review the appropriateness of the direct
and indirect costs charged against the Superfund interagency
agreement during FY 1984 through FY 1987; and (2) to determine
whether the financial and management control deficiencies noted
in our prior audit were corrected.  Our prior audit report, dated
February 13, 1984, identified a need to ensure that project costs
were accurately accumulated by the responsible functions and EPA
was timely billed.  Details of our audit objectives and scope of
review are included as Attachment I.
                        RESULTS OF REVIEW

     Over the four year period ended September 30, 1987, the
Service satisfactorily performed all requirements of the
Superfund reimbursable agreement.  SOI, as project coordinator,
adequately performed its major task of providing EPA with
quarterly environmental tax tables.  DDC and service center
staffs provided tax return processing and computer programming
support.
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     We believe, however, that further improvements in management
and financial controls are needed.  Our review identified a total
unbilled cost of $78,158 (see Attachment II).  This occurred'\
primarily because all incurred reimbursable costs were not   \
reported, and bills were not submitted to EPA quarterly as
required.  The unreported costs were partially offset because
some unallowable costs were reported, and EPA was billed for
estimated rather than actual service center costs.  Four of the
control weaknesses identified were also reported in our prior
audit.  Specific details on these conditions follow.


Costs Not Reported by Responsible Functions

     DDC and SOI did not report all reimbursable costs monthly;
and, in some instances, OOC did not include all appropriate
charges in monthly reports.  As a result, the Service has not
billed EPA for $40,254 (see attachment II).

     The Internal Revenue Manual requires that costs be
accurately reported each month.  However, SOI did not submit
monthly cost reports for 9 months during FY 1984 through FY 1986;
and, DDC did not submit monthly reports for 29 months during FY
1984 through FY 1987.  After reporting a similar problem in our
prior audit, SOI management appointed a special Coordinator to
establish controls and ensure that monthly reports were
submitted.  However, when the Coordinator was detailed to another
office, management did not assure that his duties were
effectively performed by his replacement.

     One reason DDC did not submit monthly cost reports is
because the Integrated Management Planning Information System
(IMPIS) does not produce timely cost data.  Management plans to
replace IMPIS with the Data Center Work Planning and Control
System (DCWPC).  Management believes that DCWPC, which is
presently being tested, will produce timely and auditable
information for preparation of monthly cost reports.  In
addition, DCWPC should complement management's plans to
implement a full cost recovery system, which will fund DDC
through user charges.  In effect, all DDC customers should
receive more accurate and detailed cost information.

     In some instances, DDC did not include reimbursable
personnel benefits and computer costs in monthly reports.  The
Economy Act of 1932, as amended, requires that agencies
performing services under reimbursable agreements recover all
actual costs.  One reason some charges were not reported is
because management has not developed local procedures for
preparing monthly cost reports and for identifying the
appropriate types of costs to include in the report.

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                               -4-


     The omission of computer costs from cost reports was also
identified in our prior audit report.  At that time, the Value
Computing, Inc. (VCI) software was being modified and could not
provide accurate cost data for computer usage.  The modification
was completed prior to issuance of our audit report and computer
costs were being accumulated.  From FY 1984 through FY 1937,
computer costs of $14,067 were accumulated by the VCI software.
However, management stated that, due to additional problems with
the software, these costs were not accurate and therefore were
not reported.

     Although we could not verify the accuracy of the $14,067,
use of data processing equipment is a direct cost of the project
and should be added to the monthly report.  In addition, OMB
Circular A-130, "Management of Federal Information Resources,"
requires that agencies account for and recover the full costs,
including data processing costs, from users of an information
technology facility.

     Management has procured new software, MVS Integrated Control
System (MICS), and believes that more accurate information will
be obtained.  MICS provides an integrated, systematic method for
tracking computer utilization and related costs.


                         RECOMMENDATIONS

     To improve management and financial controls and to prevent
these problems from recurring, we recommend that:

          DDC and SOI management develop monitoring procedures
          designed to assure that all monthly cost reports are
          submitted.  One method for monitoring the submission of
          the reports is to use the reimbursement earnings
          reports which are issued monthly by the Servicewide
          Re imbursement Coord inator.

          DDC management develop local procedures for preparing
          monthly cost reports and specify the appropriate types
          of costs to be included in the report.

     -    DDC management monitor the performance of the new MICS
          software to assure that it provides accurate
          information on computer usage for costing and billing
          of computer operations.

     Implementation of these recommendations should be
coordinated with the Servicewide Reimbursement Coordinator who is
currently developing a Reimbursement Program Handbook.

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                               -5-
                      MANAGEMFNT RESPONSES

     Both SOI and DDC management will implement monitoring
procedures to assure that cost reports are submitted each month.
The SOI Superfund Project Manager will review all monthly cost
reports and verify the monthly Reimbursement Earnings Report.
Similarly, DDC will establish follow-up procedures and improve
communications with the National Office to keep apprised of the
Reimbursable Earnings Report.

     DDC management will also develop local procedures which
illustrates how to prepare the monthly cost report and identify
the appropriate types of costs to include in the report.  In
addition, until MICS is fully operational, DDC management will
monitor VCI computer usage data to ensure that it is accurate.


EPA Not Billed Quarterly

     The Internal Revenue Manual requires that the Service bill
Federal agencies for reimbursable services at least quarterly.
However, the Service's reimbursable earnings were not properly
stated in FY 1985 and FY 1986, because the National Office
Accounting Section did not always prepare and submit quarterly
bills to EPA.

     In FY 1984, the first and second quarter bills were combined
and submitted in June 1984.  The third quarter bill was submitted
in September 1984, and the fourth quarter bill was submitted
timely in October 1984.  In FY 1985, only one bill was prepared
for the entire year and it was submitted in August 1986.  In FY
1986, one bill covering the entire year was submitted in July
1987.  In FY 1987, the first bill for $37,904 covered the first
three quarters and was not submitted to EPA until the auditors
advised accounting personnel of the omission in September 1987.
The bill for the fourth quarter was submitted timely in October
1987.

     A similar condition was identified in our prior audit
report.  W« recommended that sufficient supervisory reviews be
performed to ensure that bills are issued quarterly.  In
response, management stated that supervisory reviews were in
place as an ongoing process and reimbursable projects had been
assigned to one technician.  However, management did not assure
that supervisory reviews were performed.  In addition, the
technician resigned in April 1984 and his position was not
officially filled until July 1987.


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                               -6-
                         RECOMMENDATION
     The Director, National Office Resources Management Division,
should implement additional managerial controls to assure that
supervisory reviews are performed and bills are submitted
quarterly.


                       MANAGEMENT RESPONSE

     Management has implemented a new procedure which requires
the Accounting Section Chief to address the status of
reimbursable billings with the Accounts Unit Chief during
operational reviews.  Additionally, a microcomputer will be
procured to automate the reimbursable billing process.


UnaHo^*frjLe Coots Reported And Billed to EPA

     DDC and service center staffs processed 944 environmental
tax returns covering nontaxable quarters and reported the costs.
As a result, $9,960 of the cost billed to EPA in FY 1986 and FY
1987 was not allowable.

     The nontaxable period resulted when the original Superfund
Law expired on September 30, 1985.  After the Law expired,
taxpayers continued to pay the taxes, and the Service continued
to process the returns, apparently because Congress was
considering reinstating the expired taxes.  However, over a year
passed before Congress reinstated the tax on January 1, 1987, the
effective date of the Superfund Amendments and Reauthorization
Act of 1986.

     Consistent with the Comptroller General's principles, a
performing agency may bill EPA only for costs associated with
providing the goods or services.  The DDC staff was not aware
that the Service did not have an approved reimbursable agreement
which covered returns for nontaxable quarters and was not
formally advised that the Superfund Law had expired.  The Budget
Officer stated that he learned of the expiration through a phone
discussion with a National Office Budget Section employee.  The
Budget Officer continued to submit cost reports to the National
Office, because the staff was still processing environmental tax
returns.  He assumed that the National Office staff would not
bill EPA.  Based on the average cost to process a return per year
at DDC, we estimate that EPA was billed $6,214 for the processing
of 944 nontaxable quarter returns.
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                               -7-


     The service centers' excise tax software programs were not
revised to reflect all important tax administration requirements
of the congressional Superfund Law of 1980.  Specifically,
software revisions did not include the expiration date of
September 30, 1985.  If the expiration date had been included in
the software revisions, service center computers would have
listed the 944 nontaxable quarter returns on error registers.
Thus, service center staffs could have initiated immediate
corrective actions.  This condition could recur since the
Superfund Amendments and Reauthorization Act of 1986 has an
expiration date of December 31, 1991.

     In response to congressional legislation which affects the
processing of federal income tax returns, the Returns Processing
and Accounting Division (RP&A) is responsible for preparing and
submitting Requests for Data Services (RDS) to the Assistant
Commissioner (Computer Services).  The RDS1 should include
appropriate information on processing capabilities and desired
outputs to assure that all necessary software revisions are
accomplished and the congressional law is effectively
implemented.

     Management controls did not assure that the RDS included all
necessary tax provisions of the Superfund Law.  As a result, in
FY 1986 and FY 1987, EPA was billed $3,746 of unallowable costs
for service center processing of 944 nontaxable returns.
Taxpayers who paid these taxes during the nontaxable period can
either apply for a refund or claim an adjustment on their current
excise tax return.
                         RECOMMENDATIONS

     To prevent the reporting and billing of unallowable costs,
we recommend that:

          DDC management establish controls to assure that cost
          reports include only those costs which are associated
          with providing the goods or services.

          RP&A management establish controls to assure that RDS1
          include all important tax administration requirements
          of congressional Superfund legislation including any
          expiration dates.  This will provide Computer Services
          with the information needed to properly revise the
          software programs.
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                               -8-
                      MANAGEMENT RESPONSES

     ODC management is in the process of establishing controls to
assure that cost reports include only those costs associated with
providing the goods or services.

     The Director, RP&A Division,  submitted a revised RDS which
includes the Superfund expiration dates.


Improved Method Needed to Determine Service Center Costs

     The method used to determine reimbursable Superfund costs
incurred by service centers did not provide reasonable and
appropriate yearly costs for billing to EPA.  This condition
resulted primarily because management billed EPA for an arbitrary
estimate of $1,000 per service center.  These estimates were used
because the Project Coordinator did not believe it was cost-
effective to have each service center track actual returns
processed and determine the related costs.  A similar condition
was identified in our prior audit report.

     We determined that from FY 1984 through FY 1987, there was a
net over-billing of $595.  However, when viewed on a yearly
basis, EPA was under-billed $5,320 and over-billed $6,237 in FY
1984 and FY 1987, respectively.  Thus, the Service's reimbursable
earnings were not properly stated on a yearly basis.

     Generally accepted accounting principles require that
earnings and costs be recorded on an accrual basis in tne period
realized or incurred.  Thus, the costing method should assure
that reimbursable charges reflect valid and reasonable project
costs which will result in reimbursement in full for the work or
service provided.


                          RECOMMENDATION

     SOI management should develop a costing method for service
centers that assures compliance with generally accepted
accounting principles.  The method should be based on measurable
criteria such as actual returns processed, standard service
center costs, or historical cost data.  Such a method should
result in an appropriate determination of reimbursable costs
incurred by service centers.  We believe that Document 6746,
"Costing Reference for Service Center Processing," provides
appropriate cost factors to assist management in this effort.
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                               -9-
                       MANAGEMENT RESPONSE

     The Director, SOI Division, does not plan to improve the
method used to determine service center reimbursable costs,
because EPA will only fund approximately 50 percent of future
Superfund project costs.  Since service center costs are
relatively small, these costs will be absorbed in the SOI
appropriated budget.
                                        Donald M. Eckberg
                                        Audit Manager
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                                                  ATTACHMENT I


          DETAIT.1i!p ft?PTT OBJECTIVES AND SCOPE OF REVIEW

     Our review involved three major objectives which were
specified by the EPA Assistant Inspector General:  (1) determine
the reasonableness, allowability, and allocability of direct and
indirect costs claimed under the agreement during fiscal years
1984 through 1987; (2) ensure compliance with  the provisions of
Section 601 of the Economy Act of 1932 and amendments thereto,
and with Comptroller General Decisions, 56 Comptroller General
275 (1977), 57 Comptroller General 674 (1978); and (3) determine
whether the financial and management control deficiencies noted
in our prior audit were corrected.

     The Act and Decisions specified in objective (2) contain the
criteria for types of costs to be reimbursed and the legal basis
for agreements between agencies.  We accomplished our objectives
through the following audit procedures:

A.   Interviewed appropriate managers and technical staff to
     determine the process used to estimate contract costs,
     accumulate and report costs, and submit quarterly billings.

B.   Identified and evaluated, as appropriate, the internal
     controls, and applicable procedures, rules or regulations
     which assure that the process is efficient and effective.

C.   Identified all appropriate cost reports and bills and
     determined whether they were accurate, included appropriate
     costs, were promptly submitted to EPA, and that payment was
     received.

D.   Performed analytical comparisons of cost and billing
     information.

E.   Reviewed appropriate guidelines to assure that reimbursable
     costs were allowable and allocable to the agreement.

F.   Determined and evaluated the current status of corrective
     actions initiated to address prior audit findings and
     recommendations.
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                                                  ATTACHMENT II
                                                  Page  1  of 2
                       SUMMARY
                   SUPERFUND REIMBURSABLE
                   AND UNALLOWABLE COSTS BILLED
                                      A                B

Office - Type of Cost         Allowable Costs   Unallowable  Costs
rNot Reported Monthly)          Not Billed

SOI - Personnel Costs              $13,88oV
  (3 months FY 1984)
  (3 months FY 1985)
  (3 months FY 1986)

DDC - Persoiu.e* Costs               10,933^/
  (6 months FY 1984)
  (8 months FY 1985)
  (8 months FY 1986)
  (7 months FY 1987)

DDC - Personnel Benefits Costs       1,374
  (3 months FY 1985)
  (3 months FY 1987)

DDC - Computer Costs                14,067

DDC - Nontaxable Returns Processing                    $6,2143-/

Service Centers -
      Nontaxable Returns Processing                     3,74647

Service Centers -
      Estimated Cost Method         _
Accounting Section - FY 1987
      Costs Not Billed Timely         37.904
                         SUBTOTAL   $40,254           $10,555
                         TOTAL       $78.158           $10.555
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                                                  Attachment II
                                                  Page 2 of 2
Footnotes;
i/SOI personnel costs were not reported monthly because the
  Coordinator was detailed to another office, and his duties were
  not effectively performed by another employee.  A similar
  condition was identified in our prior audit report, dated
  February 13, 1984.  At that time, controls were not adequate to
  assure that reimbursable costs were reported monthly.  As
  corrective action, management appointed a Coordinator to
  establish controls and submit monthly cost reports, and issued
  a memorandum on the proper reporting of reimbursable costs.

2/DDC personnel costs were not reported monthly because of
  staffing problems in the budget office, a two month delay in
  receipt of cost reports from the Integrated Management Planning
  Information System, and a lack of monitoring procedures.

2/To compute unallowable costs for DDC processing of 944
  nontaxable returns, we deducted overhead since overhead is an
  unavoidable cost which would be incurred whether or not the
  nontaxable returns were processed; however, we could not
  determine and deduct other unavoidable costs such as system
  analysis and programming costs.

A/To compute unallowable costs for service center processing of
  nontaxable returns, we multiplied the 944 nontaxable returns
  processed times the appropriate service center cost factors.
  The cost factors were developed by the Excise Tax Program
  Analyst in the Returns Processing and Accounting Division,
  using Document 6746, "Costing Reference for Service Center
  Processing."

     compute unallowable costs attributable to using estimated
  costs for service center processing, we multiplied the actual
  number of returns processed in the centers times the
  appropriate service center cost factors (see footnote 4 above).
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                                                            1 of 2
       Internal Revenue Service
       memorandum
   date:  May 25,  1988

     to:  Commissioner
hrough:  Deputy Commissioner (Planning  and
   from:  Acting Assistant Commissioner
         (Planning, Finance and Researc
 subject:  Audit of the Superfund Reimbursable Agreement
              The draft audit report  entitled,  "Review of Reimbursable
         Superfund Costs - Fiscal Years  1984  through  1987," identified
         several areas warranting improvement in management and finan-
         cial controls. Following are the  assessments of the cause of
         the findings and planned corrective  actions  by the Assistant
         Commissioner (Hunan Resources Management and Support) and the
         Director, Data Center.

         Assistant Commissioner  (Human Resources Management and Support)

         Identification of Recommendation;

              The Director, National  Office Resources Management Division,
         should implement additional  managerial controls to assure that
         supervisory reviews are performed and  bills  are submitted
         quarterly.
         *                                            ...
         Assessment of Cause(s);

              Existing procedures were not followed which call for super-
         visory review to ensure that billing for reimbursable services
         is performed quarterly.

         Corrective Action;

              A new procedure has been implemented whereby the Accounting
         Section Chief will address status of reimbursable billings with
         the Accounts Unit Chief during  operational reviews. This will
         assure that the Accounts Unit Chief  is maintaining effective
         oversight of this area. Also, an  IBM compatible microcomputer
         will be procured to automate the  billing process for reimbursable
         services. These corrective actions should preclude future
         problems in this area.

              Proposed; Procure  PC and implement an automated reimbursable
         billing system by December 31,  1988. (Responsible Official:
         Chief, National Office  Financial  Operations  Branch, HR:N:F)

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                                             2-

          Commissioner   C
through:   Deputy Commissioner (Planning and  Resources)   C:PR
          Detroit Data Center (DDC)

          Identification of  Finding!

               DDC had not  submitted  monthly reports for 29 months during FY-1984
          through FY-1987.

          Assessment  of Cause(s):
               DDC mangement  had not  ensured that established IRM guidelines were
          followed.   Local  procedures had  not been established to show the staff
          how to prepare monthly cost reports or any follow-up procedures to
          assure that all monthly reports  were submitted.

               Late receipt of the National Office annual  reimbursable index,
          which provides authority to bill,  had resulted in several months
          passing by before billing authority was received.  Other contributing
          factors to the findings were staffing shortages  and late processing
          of the Integrated Management Planning Information System (IMPIS) costs
          reports.

          Corrective Actions:
               DDC management will establish local procedures to show the staff
          how to prepare monthly cost  reports.   Follow-up procedures will also
          be established to ensure that all monthly reporting requirements are
          met.   (Responsible Official:   Chief,  Customer Support Division,
          PFR:D:CS)

          Identification of Finding;

               DDC had not reported reimbursable computer costs of $14,067 to
          the National Office Financial Operations Branch for billing to EPA.  This
          was for the period from FY-1984 through FY-1987.

          Assessment of Cause(s);

               Although a similar condition was reported in the Internal Audit
          Report (Reference Number 04104),  dated February 13, 1984, the cause
          of the problem at the time was due to Value Computing, Inc. (VCI)
          software program modification problems producing inaccurate cost data
          for computer usage.  For the period FY-1984 through FY-1987, computer

-------
                                            -3-

          Commissloner  C
through:   Deputy Commissioner (Planning and Resources)  C:PR
          costs were accumulated by the software program.  As a result of
          additional problems with the VCI software, the cost of $14,067 was
          not accurate and,  therefore, was not reported.  Consequently, the
          Service's reimbursable earnings were understated by the unbilled
          computer costs of $14,067.

          Corrective Actions:
               Effective October 1, 1987, DDC is being funded through user
          charges.   DDC management is in the process of implementing a full cost
          recovery  user charge system.  When fully operational, the system should
          produce more accurate and detailed costs for all DDC customers.

               Further, to more accurately determine computer costs, a new
          software  program,  MVS Integrated Control System (MICS), is currently
          being implemented and it replaces the Value Computing, Inc. (VCI)
          software  program.   Although MICS is at the very early stage of
          implementation, it appears to be more reliable than VCI.  Fully
          implemented, MICS will provide an integrated, systematic method for
          tracking computer utilization and related costs.  (Responsible
          Official:   Chief,  Systems Operation Division, PFR:D:0)

          Identification of Finding;

               DDC had not reported personnel and personnel benefits costs
          monthly.

          Assessment of Cau«e(s):

               DDC management had not developed local procedures for preparing
          monthly cost reports and for identifying the appropriate costs to
          include in the report.

          Corrective Actions:
               Local procedures are being established to improve controls to
          ensure that reimbursable cost reports are submitted moiituly and include
          appropriate costs.

               Another initiative to improve controls is the Data Center Work
          Planning and Control System (DCWPC).  It is presently being developed
          at the DDC to track staff resource utilization and compute personnel

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                                            -4-

          Commissioner  C
through:   Deputy Commissioner (Planning and Resources)   C:PR
          costs associated with work on user projects.   DCWPC will replace the
          current system,  Integrated Management Planning Information System
          (IMPIS).   IMPIS  does  not produce timely information and does not
          provide a clear  audit trail to determine the accuracy of monthly cost
          reports.   (Responsible Official:  Chief,  Customer Support Division,
          PFR:D:CS).

          Identification of Finding;

                In fiscal  years 1986 and 1987,  DDC reported costs of processing
          944 environment  .1 tax returns which covered nontaxable quarterc.  The
          nontaxable period resulted when the original Superfund law iertuiaated
          on September 30, 1985.  After the law terminated, taxpayers continued
          to pay the taxes, apparently because Congress was considering
          reinstating the  expired taxes.  Congress reinstated the tax on
          January 1, 1987, the effective date of the Superfund Amendments and
          Reauthorization  Act of 1986.

               Based on the average cost to process a return per year at DDC,
          Internal Audit Auditors estimated that EPA was billed $6,214 for the
          processing of 944 nontaxable quarter returns.

          Assessment of Cau»e(a);

               DDC management was not formally advised that the Superfund law
          had expired.  DDC budget officer learned of the expiration of the law
          through a telephone conversation with a National Office Budget  Section
          employee.  The DDC budget officer continued to submit cost reports
          to the National  Office Financial Operations Branch because environmental
          tax returns were still being processed at DDC.  The Service (National
          Office Financial Operations Branch ) should not have billed EPA for
          costs related to processing returns filed for nontaxable quarters.
          Although  taxpayers continued  to  submit returns during  this period,  the
          law had expired.  Therefore, billing for these costs was not allowable
          because there was no  approved  reimbursable agreement which covered
          nontaxable quarters.

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                                            -5-

          Commissloner  C
through:   Deputy Commissioner (Planning and Resources)  C:PR
          Corrective Actions:
               DDC management is in the process of establishing controls to
          insure that cost reports include only those costs which are associated
          with the goods or services provided. (Responsible Official:  Chief,
          Customer Support Division, PFR:D:CS).

               DDC management is in the process of taking necessary action to
          improve controls to ensure the effectiveness, propriety, and integrity
          of reimbursable costing operations and staff compliance activities.
          An action plan (.copy attached) has been developed to ensure that
          corrective action has been taken to preclude repeat findings.

               Attached, also, for your information is a copy of the
          February 13,  1984, Internal Audit Report - Review of Reimbursable Costs
          Incurred in Collecting and Reporting Environmental Tax Information.
          Attachments

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 IK - MBIT Of THH BUPBftFUND HHIMBUMARLB AORfBMKMT-ACTION PLAN FOR TAKING CORR*CTIV« ACTION
            CONDITION
1. Improved controls are needed to assure
   that reimbursable cost reports arc
   nulimlltpil monthly and Include
   appropriate costs
CpJMCTIVB_ACTIpN

i:.Tlabllnh local procedures on
how tn prepare monthly cost
ro|>ortH timl/or follow-up
procedures to assure that all
monthly reports arc submitted

Establish Improved controls
to assure that reimbursable
cobt reports are submitted
monthly and include appropriate
costs
MtPOMIILE
OMAMliATIOM

  PFRiDtCS
PROJECTED
COMPLETION
  DAT!

 10/01/68
DATE
COMH.JTP
                                                                                                                                    STATUS/REMARKS
                                                                                      PFRtDlCS
                  10/01/88
                                                Establish better relationships/
                                                communications avenues with
                                                National Office Resources
                                                Management Division to keep
                                                apprised of Annual  Reimbursable
                                                Index
                                      PFR:D:CS
                  06/01/88
2. a.  DDC did not submit monthly cost
      reportB to the N.O. as required

   b.  one did not report reimbursable
      computer  costs to the N.O. for
      bl Uing to ETA

   c.  DOC reported costs of processing
      environmental tax returns which
      covered nontaxable quarters
rintahl Ish and Implement a full-cost
Recovery User Charge System

a. rstflhlish and implement pilot      PFR:D:CS        09/01/88
   program

b. Implement fully opcratlonal        PFRiDiCS        10/01/88
   full-cost Recovery yn- '  Charge
   System

c. F.stab'. Inn procedures governing     PFR:D:CS        12/31/88
   user charge system
                                                                                                                                MAV 0 5 1988

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                                                                           -2-
1A riHDlHOfl CONDITION
COKMCTIVB ACTION

Determine and put Into effect
rates to be applied to coating

a. Establish procedure [or
   developing and effecting rates
   tn be applied to costing

Develop method t<> provide accurate
data concerning computer usage/costs

a. Establish project codes and/or
   Correct Invalid project codes

b. Inter in measure until M1CS la
   fully operational monitor and
   ensure that VCI  Data reflects
   accurate data of computer usage
   for costing of computer operations

c. Implement MVS Integrated Control
   System (MICS)  to more accurately
   determine computer costs
OMAMIiATION
                                                                                   PFR:DiCSiB
                                                                                   PPRiDiCSiR
                                                                                   PPRiDiCS
                                                                                   PFR:D:0
PROJECTED
COMPLETION
   DAT!

 08/31/88
                   08/31/88
   OATB
COMFLRID    STATUS/REMARKS
                                                                                   PPR:DtO
                   09/30/88
                   09/30/88
                   Ongoing
                   08/01/88
                               Ongoing until Micfc
                               fully operational!
                                                                                                                                                       Is
                               AMDAHL S880 User
                               component installed.
                               UNISYS User component
                               to be Installed by
                               08/01/88.
                                             (I) Install security software         PFR:D:0
                                             (2) Purchase .software for MICS to     PFR:D:O
                                                 capture telecommunications costs
                                                 (a) Prepare necessary             PFR:D:0
                                                     documentation to purchase
                                                     not tw.ire
                                                            01/02/89
                                                            Unscheduled
                                                            Unscheduled
                                                 Security software,  ACF
                                                 was Installed on the
                                                 AMDAHL.   Implementatlo
                                                 Is in progress.

                                                 Contingent  upon  DOC
                                                 assuming reoponslbllit
                                                 fpr telecommunications
                                                 operations

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                                                                     -3-
IA FINDINGS CONDITION
                                         RESPONSIBLE
CORRECTIVE ACTION                        OMANIIATION


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                     Internal  Audit  Retort
           Review  cf  Reimbursable  Costs  Incurred is
    Collecting  and Retortins  Environmental Tax Informatic •
     At the request of  the  Inspector General, Department cf
the Treasury, en behalf  of  tie  Acting Inspector General,
Environmental Protection Agency (Z?A), ve reviewed the
Service's ccst accounting and tilling actions pertaining tc
an interagency agreement between the IRS and EPA.  Under the
terms of.the agreement,  the Service provides environmental
tax inforxation to EPA vho  then reimburses the Service for
the costs of accumulating the data.

     The contract estimate,  which was based oa EPA's
estimate cf annual environmental tax return filings, is
$200,000 for f'.ve years.  Ou^- tests showed that the
estimated project costs  are reasonable.  However, ^nzgement
action is needed to ensure  project costs are accurately
accumulated and EPA is timely billed.

     Overall, we estimate that  EPA was overcharged
approximately $18,000 for fiscal years 19S2 and 1983 because
Service controls did not ensure accurate accumulation of
reimbursable costs (page 3).  This overcharge occurred
primarily because reported  service center costs were not
based on actual return filings.

     EPA was not always  billed  as required.  Two quarterly
billings for fiscal year 1982 totaling $22,000 were not cade
until management was advised of this omission.  Earnings
reports showing reimbursable costs are manually maintained
and must be periodically reviewed to determine the need to
prepare bills.  'Supervisory •cro'ntral"S~TLr«'~Tre'SdHd~to~ensure
that the earnings reports are reviewed and bills are issued
as required (page 6).
                      OFFICIAL.USI ONLY -

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                     Intsr^al Audit  Rescrt
           F>eview of Reimbursable  Costs  Iicurrsl in
    Ccllectinz ace Reporting Environmental Is.-'  Iif crmatitr.
                         Intrccucticn
      Tills  report  preseat£ tie results of cur review of tie.
 Service's  ccst  accounting and tilling actions pertai-ing to
 an  interager.cj  agreement  between  the Service ace the
 Environmental Protection  Agency (IPA), for -hen the Service
 provides environmental  13.3 information. The review was
 requested  by the  Inspector General, Department of the
 Treasury,  on behalf  of  the Acting  Inspector General, EPA, zz
 ensure that only  proper costs were charged to EPA for
 reimbursement to  the Service.

      TTe reviewed  documents and interviewed personnel at the
 National Office,  Detroit  Data Center, t^o regional offices
 and  si.T service centers.   Our review was conducted in
 accordance with generally accepted government auditing
 standards.  The audit began in August 1983 and was completed
 in November 19S3.

     The Environmental  Protection Agency administers the
 Hazardous Substance  Response Trust Fund (Superfund)
 established by  Congress to finance the costs of cleaning up
 chemical disposal sites and spills of hazardous wastes.
 Taxpayers who produce or  import specified hazardous
 chemicals and petroleum are required to finance the
 Superfund by paying  quarterly environmental taxes.

     Because of the  Paperwork Reduction Act of 1980, the
 Service began providing EPA its needed statistical
 information in  fiscal year 1982, saving the taxpayers the
 burden of providing  identical information to both federal
 agencies.  EPA's requirements and" the terms for reimbursing
 the Service are described  in an inter-agency agreemer.t.  The
 contract estimate is $200,000 for five years.

     Three I?.S  functions  - the 10 regional service centers,
 the Detroit Data Center,  and the National Office Statistics
 of Income Division (SOI)  - incur expenses necessary to
accomplish the  requirements of the interagency agreement.
Before incurred costs can  be charged to a reimbursable
project,  Form 5490,  Reimbursable Project Record, dust be
 issued by the Operations  Branch of th-3 Finance Division.
This fcrm contains a brief  description of the services to fce
performed and includes  estimated annual costs for each
organization involved with the project.  Financial plan
codes are specified  for ccst charging purposes.
                                rjsz CMLY

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      Form  5490  should be i=3uec at  t-e  beginning  of  each
 fiscal  year  so  that  current and actual  costs  can  be  reccrt
 to  the  National Office conthlj as required  by the Internal
 Revenue Manual  (IRM).  Form 5439, Monthly Status  Reccrt"-'
 Re incur s able  Projects,  should be used by organizations  icr
 reporting  costs to their respective  regions.   The regiccal
 Fiscal  Management offices trais-it  the  cost data  tc  the
 National Office through ihe Accounting  and  Budget Executio
     The  Ir.M requires  quarter!?  billings  of  federal agencies
involved  with  reimbursable projects.  To  obtain pay-ren-,  the
Service must issue  SF  10S1 ,  Voucher and Schedule of
Withdrawals and Credits,  describing the services perfor-ed
and the dollar amount  to  be  paid.
                Scooe  and  Objective of Review
     The Acting Inspector General at E?A  requested  the
Treasury Inspector General to  review the  Service's
performance under the  agreement.  The Acting  Inspector
General's concerns were  as follows:

     -    Are the funds  obligated by EPA  reasonable and
          necessary for  IRS' performance  under the
          agreement?                                   '—

          Do the Service's internal controls  adequately
          ensure that  only relevant costs are charged, to
          EPA?

     To satisfy the Acting In_s?_ector General's request, ^e
performed tests relating to~t"hV"InYeTz^e~n~c7~"a^r'e~si2^n'r-fc^-
fiscal years 1982 and  19S2.  Detailed scope and objectives
c.i.9 ccntalied in Attachment  I  to this report.
                      Results  of Review
     We found that estiva:ed  project costs  totaling £200,000
were reasonable.  However,  actual costs-were not always
accurately accumulated  and  EPA was not always billed as
required for services performed.

-------
 Es-j.-T2.ted Prc-ect Costs Were P.=zscc3.::le

      Eased oz IPA's estimate of annual  filings,  the
 Statistics of Income Division developed  reasonable  estimated
 project costs using their ovn ezperience and  input  free Eata
 Center and Returns Processing and Accounting  personnel.   -Tie
 estimated costs  for fiscal years 1332 and 19S2  totaled
 $100,20C.

 Costs  Were N7ct Always Accurately Accumulated

      The procedures used and the internal controls  in effect
 did not ensure that the costs incurred  in satisfying this
 interagency Agreement were always accurately  computed or
 were timely accumulated and reported to  the National Office
 for billing to EPA.

      Te could net determine the esact project costs that
 should have teen  charged to EPA because  costing  approaches
 were inconsistent,  certain costs were not tracked,  and
 supporting documentation was not always  retained.   However,
 we  estimate that,  ia the two fiscal  years in  which  services
 have been performed,  EPA has beea overcharged approximately
 $18,000 overall.   The Serrice reported costs  cf  $106,459,
 while  we computed costs of $38,059 for the two years.

     In both fiscal years reviewed (FT 1982 and  1983),  Forms
 5490,  Reimbursable  Project Record, were  not timely  issued;
 Forms  54S9,  Monthly Status Report -  Reimbursable Projects,
 were not always prepared each month; and costs charged  to
 the  project  were  not  always accurately computed.

     For FY 1982,  Form 5490 was issued December  7,  1981,
•during "tie third  month of the year.  The 1983 Form  549G  vas
.not  issued until  June 17, 1983, during the ninth month  of
 the  year.   These  forms were not issued timely because the
 Finance Division's  Operations Branch does not have  controls
 to ensure  their timely preparation.
                      OFFICIAL L'SZ ONLY

-------
      The late  issuance  of  the Reimbursable Project Records
 prevented monthly charging  of ccsts as required because
 regional Fiscal personnel  were  net notified to accumulate
 reimbursable ccsts.  Therefore, Fiscal personnel reported
 the estimated  service center ccsts shown or. F-:rms 5490
 instead cf actual ccsts.   In three instances,  they charged
 the entire estimated costs  for  all 10 centers to one center.
 As.a result, reported ccsts totaled S22,447 for all service
 centers or nearly S20.000 more  than cur computed cost cf
 53,485.  We computed this cost  by multiplying the Service's
 estimated cost per return by the actual number cf returns
 processed in each center.  There wc.s no system to track
 actual ccsts and it does not appear such a system would be
 warranted based on the  small volume cf returns.

      Data Center direct labor ccsts were generally
 accurately reported to  the region each month after Form 34SC
 was issued.  However, fiscal year 1982 ccsts incurred by the
 Data Center after August were not charged to the project.
 We were advised that this occurred because the Form 5430
 estimate had been satisfied by  costs charged to date.  Forms
 5490 do not contain instructions explaining" that' actual '
 incurred expenses should be reported even if they escsed the
 estimated ccsts.  These uncharged costs wers offset by
 overestimating charged  expenses in August.  Estimates are
. required for each current month's cost because actual cost
 data is not available when costs are reported to the    _^-
 National Office.

      In FY 1983, no computer usage costs were charged by the
 Data Center because the Data Center's accounting software
 package was being modified and  was not able to provide
 accurate cost data for  computer usage.  Charges to EPA were
 thus understated by the unrepcrted cos'fsT

      The National Office Statistics of Income Division
 correctly accumulated costs based on the number of hours the
 project coordinator expended on the project as reflected c~
 weekly time reports.  However,  they did net always report
 the costs on a monthly  basis.   In fiscal year 1932, SOI
 prepared Form 5489 for  seven of the 10 months following the
 Issuance of Form 5490.  Curing  FY 1933, SOI issued- only
 Form 5489 which was a year-end  report sh-"iig the eatire-
 year's costs.  Ecwever, SOI erroneously deducted benefits
 ccsts frcm labor ccsts, resulting in an undercharge cf
 approximately Sl.SCO.
                       ^* ^ ^».^» *r *•*• ^ ^ • • * . -
                       Or r i'.IAL tec. C.._ :

-------
      SOI's  cost accounting  instructions  --err not
 sufficiently  detailed  to ensure  proper cost calculations or
 classifications,  and controls  did  not ensure ccntr.iy
                   » °-i a ••• ~ a c  TTi^s  n — r  ha •• n ^
                   «.C»^^v*«  "v^v  ttB^U  U™^«^

                   T-a/^  V"i'^ 2~-='»~a<™ V
                         ^
                        P.e c c c^e — c a t i o G s
     To  improve  ccst  acccuctir.g  for  reimbursable prcjects,
we reccnxend  that:

         Opera: -oas  Branch  establish  controls to ensure ?orz:
5490 are issued  at  the  beginning of  each  fiscal year to
inform Fiscal personnel to accumulate reimbursatlu' ccsts
incurred.

         Operations  Branch  provide instructions to Fiscal
personnel to  include  all incurred ccsts regardless of -
estimates shown  on  Foras 5490  and to report Service Center
costs based en actual filings  and the estimated cost per
return.

         Detroit  Cata  Center develop  a method to provide
accurate data concerning ccnputer usage -costs.

         National Office Statistics of Income Division
establish controls  and  improve costing instructions to
ensure Forms  5489 are issued monthly and  show accurate and
properly categorized  ccst  data.


                      Management  Response

     Operations  Branch  has established controls during
fiscal year 1984 that include  the issuance of Forms 5490 by
December 31 of each fiscal year.  These controls w-rill be
described in a reimbursable project  handbook that is
currently being  written for the  Internal  Revenue Manual.
The revised handbook  -ill  also include instructions
addressing the repcr.i.ig of r-rirr/cursable  project ccsts.


-------
     The Dc.ta Center  has  re-ce-tly corrected the erroneous
 adjustments -hat were  etc5  to  tie accounting software
 package.  Cc=puter usage  costs are now being accumulated azc
 charged tc reimbursable projects.

     The National Office  Statistics of Income Division has
 appointed a ccordi-ator responsible for establishing
 controls and submitting Forms  5439 monthly for £01
 reimbursable projects.  The coordinator will also prepare
 cost computation and  categorization instructions.  These
 actions will be completed by liarch 13, 1984.
EPA Was Not Always Billed As Required

     The Service had not always timely prepared required
quarterly bills.

     After the Ff 19S2  Fora 5490 was issued, organizations
began reporting costs in January 19S2.  Tvo bills to EPA
were issued as required in March 1982 for services performed
to date.  However, no bills were prepared for the regaining
$22,000 charged to the  project until we notified the
Accounting Section of the National Office Financial
Operations Branch on October 11, 19£3 that these incurred
costs had not yet been  billed.  Accounting then prepared SF
1081 to EPA on that date.  Bills should have been sent to
EPA for the Quarters ending June 30, 1S82 and Septeaber^SO,
1982.

     Earnings reports generated by the Accounting and Eudget
Execution System are maintained in binders in the National
Office Accounting Section, where the bills are prepared.
Each quarter, the Accounts Receivable accoustiag _ tech_nic_ian__
must review the binder  to determine the necessity to prepare
bills.  This procedure  did not identify the unbilled FT 18S2
costs.  Fiscal year 1983 bills were properly issued as
required.

                        Recommendation

     The National Office Accounting Section should provide
sufficient supervisory  reviews to ensure that earnings
recorts are reviewed and bills are issued quarterly.
                      OFFICIAL USE

-------
                     Ua.naze:ient Response
     To ensure that required  bills are prepared and  issued,
management vill conduct  supervisory reviews.   Also,  the
accounts receivable function  has been expanded free  one  to
fvo technicians, with one  individual being responsible for
processing cnly reimbursable  projects.
                                                 ..
                                       M  7 ~ V - - ~~   fs
                                      • wl« ^ «..*«. *3 * ^   /^x^
D
Audit Manaser
                           ,
                           v_ _ .-

-------
        Detailed Audi' Gb.iectives and Scoce cf Review
     To determine if the project cost estimates were
     reasonably developed, we:
     1.   Interviewed SOI's project coordinator and  other
          personnel who developed the cost eszir.ate.

     2.   Reviewed documentation showing the development o:
          the cost estimate.

     3.   Reviewed the Reimbursable Project Records  for
          fiscal years 1982 and 19S3.

     4.   Reviewed documentation showing actual costs
          reported in FY 82 and FY 83.
B.   To determine if costs charged to the project were
     accurately accumulated, we:
     1.   Reviewed earnings reports showing costs charged  b~
          the Data Center, SOI and the 10 service centers
          for fiscal years 1982 and 1983.

     2.   Reviewed the methods used by the above
          organizations in accumulating and reporting costs
          to the National Office.

     3.   Interviewed personnel at the National Office,
          Detroit Data Center, Southwest and Central
          Regions, and Austin, Andover, Cincinnati,  Kansas
          City, Philadelphia, and Ogden Service Centers
          responsible for accumulating and reporting costs.

     4.   Reviewed FY 82 and FY 83 Reimbursable Project
         rRecords.
                      OFFICIAL USE ONLY

-------
C.   To ceter-i2e if EPA tad c = e_ bille
     1.   Reviewed earnings repcr'3 seal zz Na-ional 0;iic-
          Acccu.i~ing ifecticc shc-inr iacurrad project
          costs.

     2.   r.evie-ved Naticr.il Cizics Acccuctizg Secticn
          records sco^ics bills to E?A a.2d pavreats receiv;
          free EPA.

     3.   Interviewed tze Acccucts Rscsivacle acccuatiag
          techciciaia rescoesiile for billinr EPA.


-------
          I • t) p ™  1~- —


     to:   Co—-Lssicner   C




   ircrr.: //vA=sistant Cc-r-issicncr  (Support ar.d Ser^ces) /?!^/S
subject:   Iraft Internal Audi* Report en the Review cf Rei-±ursabLe Ccsts Incurred
          in Ccllectir.- and Reporting JL-,viror_-.er,tsI Tax Infer-;aticn


              Pelleting ars sta~sr.er.t5 of the prcbier.s and crr.diticns identified by the
          Internal Audit re\lev and stater.ent= cf csrrsctive actions taken cr olanned.
              Identific.ition cf Fir.d:
              EPA. wa=  net alvays billed as stated en Per?. 5131 (Agrs-j-.»nt Ccverir.g
              Reiriursabie Services).   Ecth the 3rd and 4th  Quarter billings ar-rjnt-
              ing to $22,000 during Fiscal Year 1982 were not prepared until the
              National Office Accounting Section was infor-ed by Internal Audit of
              this  ci~issicn.

              A^sessr.ent  of Cause:   For the past 1-1/2 to 2 years, the accounts
              receivable  runcticn was  assigned to one technician despite increasing
              workload.   Also, training required due to rapid turn-over of technicians
              ciTdnished  the effectiveness of this function.  Since this is a ciar.ual
              record keeping system iranager.ent did not have an effective mechanism to
              monitor  ccnplisnce with  prescribed regulations.

              Corrective  Actions

                   Internal  Audi- Reco—.endaticn:  National Office Accounting Sectirn
              shculz prciice sufficient super/isor;.' reviews to ensure that earnings
              rspcns  are reviewed  and bills are issued quarterly.

                   Response:  Supervisory reviews are in place as an ongoing process.
             The accounts receivable  function was expanded to two positions to .
              alleviate the  workload resulting from^lncTeased activity for account-
              receivable.  Responsibilities were assigned to alia-/ for one technician
              to process  ?.ei~!bursable  Projects only, and to strengthen controls to
              ensure billings  ar= pr=par=d tir.ely in the future.   The condition as
              stated in the "internal Audit Retort is resolved.  .All prior year
             billings have  been cr-qpisted.  All costs for Fi' 82 (S36,4S5.2i) and
             F:' S3 C^1"!?!^---)  —v2  teen reiriurse-i.  (Responsible Official:
             Eirector, National Office Resources M^agen-ent'Division, FM:S:>0-

-------
 • —'•-*«• • ••«•• ^— •_— *~"» ^ •• • •"• * *~_  ^_

 In Fiscal  year 1933, r.c cc— ucer USE.;* costs were charged by  the Data
 Center because the Data. Center's accounting scff.var? package  was being
 -edified and was not able tc provide acrjraie c:st data  for crnrutsr
 T-^age.  darges t- EPA were thus tr.der2tat=d by the unreported  crst=.

.-jjcssr.er.t cf  Cause C5j :   Eurir-g the c:urse cf fiscal year 1SS2  a-d:ust-
n-.er.ts were -.ace tc tne Data Center scfrv/are package, kr.cv-Ti as VCI  C-'^-'-s
Ccrcuting, Inc.)   This scfrvars pacl-tage s'jpplies crrputer usage infcrr.a-
 ticn for crsting of c:.— uter cperaticns.  Lrxerc-.r.vr^t to -^nager-ent at  th;
Data Center scr.2 cf the a-djuszr.ents were incorrect and were net cisccvere:
until sc-.eti.-e later.   At this point it was. determined that the effect
 cf the errcrs  was such that appropriate costs cculd net be determined.
Cn this basis  the Data Center" elected net tc include computer cpsraticn's
 cests for  this rei-tbursable project.

 orrective Actions
                                                                        -—^.
     Internal Audit  Reconrendaticn(s):   Detroit Data Cer.ter develop a
methcc to provics accurate cata concerning coroursr usage costs.

     Response - The  Data Center has since corrected, the 1983 errors
describee anc is new charging reirijursable projects with the amounts
reflected by VCI data.   (Responsible Official:' Chief, Management Staff.
FM:S:D:M). '

     Should you have -any questions, please call John McJCinlev, Sirtort
and Services Program Stafr, FM:S:PS en 566-6301.

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       :r:5rn~; r.ever.uc
       memorandum
   cats:  JAfllg £34

     to:  Ccr-JTiissicner  C

   rcm: Assistant Ccr.-aissicr.er (Returns arc  Information Frccessir.or: 3-r
subject: internal Audit Report - Review of Reimbursable Costs' Incurred in Collecting
        and Reporting Environmental Tax Information


            The following are statements identifying the findings and the corrective
        actions to be taken by the Statistics of Income Division in response  r.c tr.e
        Internal Audit Report on the Review of Reincursable Costs. Incurred in
        Collecting and Reporting Environmental Tax Information.

        Identity of Findings:  As stated on pace A of the draft report (see
        attachment), the Statistics of Income Division did not always report  the ccsts
        incurred on the Environmental Tax project on a monthly basis.  In addition,
        the Statistics"of Inccme Division deducted benefits costs from later  costs,
        resulting in an undercharge of approximately $1,800.  This-was the result of
        the Division not having sufficient cost accounting instructions to ensure
        proper cost calculations or classifications, and controls to ensure monthly
        reporting of incurred costs.

        Assessment of Causes;  The Statistics of Income Division recently underwent a
        reorganization tc implement the full vertical integration of personnel 'within
        the Division.  As a result, the office which in the past had worked en
        reimbursable agreements was £bo.U«r.er: and each section became responsible for
        the administration of reimbursable agreements. • Since there were no formal
        guidelines to fellow, the problem wer.t undetected.

        Corrective Actions

        Internal Audit Recommendations;  The National Office Statistics of Income
        Division should establish controls and improve costing instructions to ensure
        Forms 5*89 are issued monthly and shew accurate and properly categorized cost
       • data.*

        Rescor.se;   The Statistics of Inccms Divisicn has already begun to rectify the
        problems uncovered by the Audit.  A person has been designated as the
        coordinator for all reimbursable, ccresnents into which theGiyisicr. .szters.

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The cccrcinatcr will te respcr.Hicls fc-r establishing
t.-s Fcrr,  5&c9 .T.cr.thly fcr all  Statistics of Irccme C
cccrciratcr  will slsc te rsspcr.sibir fcr prsparir.c t
c'stsrninir.c  he* tr.e ccsts sr.cuid ts ccrncuted and cat
               re ir.strjcticr.s fcr
(Faspcnsisie  Official:  Dirsctcr,  £t=
Ccralsticn Dats:  March 15, 15c^.)
tistics cf Incc-s Civisicn,  C..".-:S
p^_-.. ,——p^. —o «
WW4 t^«.^MC» .*—'- *
            As=cciai£ Ccmmissicner tC'cta Frccsssir.cJ C

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      ir.tsrr.ai Revenue oervice
                                                            \^  •'

  .
  rrorr"    Assistant Consissi-rr. ?r
          (Planning,  Finance a.-.i
suaject.    Review cf Eeimb';ri-;=ble Ccstr Incurred for Report ing
          Environsentsi 7=:: ":' f c-rr.sr. ior.
               The purpose of this memorandum is to respond to the
          preliminary findings and recommend.-t ions n?.de by the
          Internal Audit Division regarding the EPA reimbursable
          project, and to provide cur assessment of the cause cf th<
          findings and planned corrective action.

          Identified  Findings

               The procedures used and the internal controls in
          effect  did  not ensure that the costs incurred were
          accurately  computed or timely accumulated.  Reimbursable
          project records, which are the basis for accumulating
          reiabursable earnings, were issued late in the year.
          Approaches  used by the Service Centers in accumulating
          ccsts were  not always consistent, certain costs were not
          tracked and supporting documentation, was net always
          retained.

          Assessment  cf Cause

               We agree with the report's findings and,believe that
          the  deficiencies were attributable to late issuance cf
          reimbursable project records and inadequate instructions
          for  costing the project.             &

               Prior  to FY 1?3'«, the Feinbu-sable Project Records
          were not issued to field cffirrs until the signed
          reiabursable agreements and costing instructions were
          available.   If the costing instructions were inadequate
          the." the. project records were not issued or issuance was
          delayed. Cur review of the £?A reimbursable project
          indicates that adezua1:-? casting ins truot icr.£ vere no-
          provided, as pcir.te.1 •':;*•. in th = report.

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3 e c

     We  believe  that  the r eerier, da tiers  rcr.iair.ed ir. t.-.e
report will  prove  to  be  useful  ir.  i^crcvir.g  the  overall
operation  of  the Hei.r.cursaile  Project  prccran.   C:" the
four reccrr.rjncatior.j  rr.ade by  IAD,  two  req-ire  £  resprr.se
fron: the Fin=.r.c= Di v is icr .   responses  tc  the  r»r= ir.ir.r
reccr.senda tior.s  will  be  furnished  by  the  program areas
affsctec by  the  rercrt.   The  twc recor.-erd= t icr.z we ar =
adcrescirr are:

     1.  Cperst-i :r,s  Er?.r.ch establish  ccr.trcls  tc er.r-ure
     that  ."cms  5^?0  a-e issued  in  the  first  charter cf
     each  fiscal year to infers  field  fiscal  personnel t:
     accumulate  reimbursable  ccsts  incurred.

     2.  Operations  Branch provide  specific  ccstir.g
     instructions  to  field Fiscal  personnel  to  include all
     incurred costs  regardless of  estimates  shown on Fern
     5490  and to report  service  center  cost  based en
     actual  filings  and  the estimated  ccsc  per  return.

Corrective Action  (Reccnrer.daticn  "O

     We have established controls,  beginning  in  fiscal
year 1984, which provide for  the early  issuance  cf the
reimbursable project  records  and costing  instructions.
-The controls include  issuance  of the  reimbursable project
records by Decer.ber  31 of the  current  fiscal  year.  The
prelioin?ry reiabursable project records  are  distributed
to fiscal  personnel  for  review.  These  records  reflect the
reimbursable projects
in an area during  the  fiscal  year.   After  the  records  are
reviewed, if any discrepancies  are  found,  the  project
records are updated and  reissued.   These controls  will be
reiterated in" the  reimbursable  project  handbook  we are
currently develop ing.
     et                           .
     We believe that  the above  mentioned controls  will
prove to be useful  ir.  notifying fiscal  personnel of
projects going cr.  in  their ares early  in the  fiscal year
sc that the actuil  erst  asscci=tec  with the  rVircursabls
project car. be prcp^-rly  tracked and reported.

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Corrective Action  ( r.eccmrr.end=.: icn  2)

     As stated  in  cur  rsspor.sa  tc  recosmer.dation 1, we £.-s
r.cv revising the curre.it  Ir.terr.s.1  Revenue Manual
instructicr.s for the Reinrurss-12  Project program.   These
instructicr.s will  include ?.  section  that  addresses  the
reporting cf earnings  fcr reisbursable  projects.  We are
developing .1 ccrr.crsher.sive Reimbursable Project Handbook
fcr distribution to all concerned  offices.
cc:  Assistant Commissioner (Inspection)

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      Internal Revenue Service
      memorandum
                                                                      2 of 2
                                                                               .r   I
  date:
  trom:
              11981
                                                 i , ._ v/ L-i I ... x^

                                              ;•:••? /.??, -i  F:M: '3
    to:  Commissioner
  thru:  Deputy Commissioner (Operations)
                    £/>(P   //
Assistant Commissioned^ jf* \*~*^+.
(Taxpayer Service and Returns Processing)
                                                  TR
illbject:   Draft Internal Audit Report - Review of Reimbursable Superfund
         Costs-Fiscal Years 1984 through 1987
             The following are statements identifying  the findings and the
         corrective actions to be taken by the Statistics of Income (SOI) and
         Returns Processing and Accounting (RP&A)  Divisions in response to the Draft
         Internal Audit Report on the Review of Reimbursable Superfund Costs-Fiscal
         Years  1984 through 1987.

         Identity of Recommendation (page 4 of the draft report);  To improve
         management and financial controls and to  prevent the problems associated
         with not submitting monthly cost reports  for 9 months during FY 1984
         through FY 1987, SOI management should develop monitoring procedures
         designed to assure that all monthly cost  reports are submitted.

         Assessment of Cause;  A position was created on the SOI Division's
         Coordination and Publications Staff as a direct result of the February 1984
         Internal Audit report to coordinate and submit monthly reimbursable cost
         reports for the Division.  Our records Indicate that 9 monthly  reports for
         Superfund costs were omitted from-the SOI Division's reimbursable cost
         reports during that period.  The omissions were caused by details and
         illnesses of the Division reimbursable coordinator.

         Corrective Action;  The SOI Division's Superfund project manager will
         review all monthly earnings reports submitted  to Budget and Reports Branch,
         Resource Management Division, to Insure that the correct earnings have been
         reported.  The project manager will also verify  the monthly reimbursement
         earning* report issued by the Servicewide Reimbursement Coordinator.

         Implementation Date;

              Completed ^December 18, 1987

         Responsible Official;  Director, Statistics of Income  Division   TR:S

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                                          -2-

      Commissioner
thru:  Deputy Commissioner (Operations)  C:OP

      Identity of Recommendation (page 7 of  the draft  report);  To prevent  the
      reporting and billing of unallowable costs, RP&A management should
      establish controls to assure that RDS' include all  important tax
      administration requirements of congressional Superfund  legislation
      including any expiration dates.

      Assessment of Cause;  The service centers'  excise  tax software  programs
      were not revised  to reflect all Important tax administration requirements
      of  the congressional Superfund Law of  1980.

      Corrective Action;  An RDS has been submitted (RPA-8-0255) which  sets  dates v
      for expiration based on Superfund legislation.   The operational date
      requested in the  RDS is June 1, 1988.

      Implementation Date;

           Proposed June 1, 1988

      Responsible Official;  Director, Returns Processing and Accounting
                             Division  TR:R

      Identity of Recommendation (page 8 of  the draft  report);   SOI  management
      should develop a  costing method for service centers based on measurable
      criteria such as  actual returns processed,  standard service  center  costs,
      or  historical cost data.  The method  should result in  appropriate
      determination of  reimbursable costs incurred by  service centers and assure
      compliance with generally accepted accounting principles*

      Assessment of Cause;  SOI determined  that it was not cost effective to have
      each service center track actual costs for  controlling and photocopying  the
      small volume of environmental tax returns,  which amounts to  approximately
      400 returns per quarter for all service  centers.  The  amount  of $1,000 was
      allocated to each service center for  processing  the returns.   The February
      1984 Internal Audit Report indicated  that a system to  track  actual  costs
      for the service center support activity  should not be  implemented because
      "it does not appear such a system would  be  warranted based on the small
      volume of returns."

      Corrective Action;  SOI has not made  plars  to set up a tracking system for
      service center support costs, because EPA will  only be funding
      approximately 50  percent of the costs for this  project.  Since the  service
      center costs are  relatively small,  they will be  absorbed in the SOI
      Division's appropriated budget.

      Responsible Official;  Director,  Statistics of  Income Division TR:S

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