ENVIRONMENTAL MANAGEMENT TRAINING
                    FOR
 SMALL- AND MEDIUM-SIZED BUSINESSES
          A Workshop Co-Hosted by:

     U.S. Environmental Protection Agency
                  Office of
             Pollution Prevention

                     and

       Occidental Petroleum Corporation
                     by
              Luis A. Hernandez
              Peter J. Pizzolongo
                    and
               Gerald J. Filbin
           Technical Resources, Inc.
                Rockville, MD
                Prepared for:

               James E. Hayes
         Pollution Prevention Division f\P
         Office of Pollution Prevention
     U.S. Environmental Protection Agency

                July 19, 1990

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                                       SUMMARY

     A meeting on Environmental Management Training for small- and medium-sized businesses,
hosted by EPA and Occidental Petroleum, was held on May 23,  1990, in  Los Angeles, California.
The meeting brought together members of Federal and State government, academia, industry, and
consultants to identify opportunities for improving the quality and accessibility of environmental
management training for small- and medium-sized businesses.

     The discussion agenda had six major elements:  the elements of corporate environmental
management; pollution prevention concepts applied to effective environmental management at the
division and facility levels and by medium and small businesses; current practices in environmental
training;  evaluation of the effectiveness of training programs; identification of incentives for
conducting training; and possible solutions to and recommendations for these subject areas. The last
segment of the meeting focused on concrete solutions integrating recommendations from the previous
discussions.  The major recommendation is the creation of local small- and medium-sized business
environmental  education steering committees comprised of local businesses of all  sizes, academia,
trade associations, government, and environmental interest groups that would act as storehouses of
information and providers of training. This approach stresses cooperation and not EPA's traditional
enforcement posture.   Through cooperation with  these local groups, EPA  can  achieve  greater
compliance and foster trust.  EPA would act as the instigator for the creation of these groups that
would facilitate the timely dissemination of effective environmental management training to small-
 and medium-sized businesses.

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                                     INTRODUCTION

     Many  industries  have shown a desire  to  go beyond violation- and enforcement-driven
management of environmental compliance. Several large businesses have taken a lead in improving
their environmental performance by instituting internal training programs, performance audits, and
improved professionalization of their environmental managers. This has lead to improved voluntary
efforts in pollution prevention, waste minimization, and source reduction which have become vital
issues for EPA. The Agency has a critical interest in communicating these approaches to small- and
medium-sized businesses as well.  As part of this process, EPA and Occidental Petroleum Corporation
hosted a meeting of leaders from Federal and State Governments, industry, and academia, to discuss
the current state of training resources for small- and medium-sized businesses and possible steps for
improvement.  This meeting was the second in a series of forums under the same cosponsorship to
address  cooperative opportunities  between  government,  business  and  academia  to  improve
educational, training opportunities and technologies in the emerging discipline of  professional
environmental management.

     The meeting was held on May 23, 1990, at Occidental Headquarters in Los Angeles, California.
The goal of the meeting was to examine .the current status of environmental training resources for
small- and  medium-sized businesses and to develop suggestions for improving both the availability
and quality of different training resources. These businesses often are not familiar with, and cannot
afford, training in new  pollution prevention subjects. Topics discussed include:  assessing the needs
for training, content development, delivery mechanisms, evaluation of existing training programs,
and incentives that motivate  small- and medium-sized businesses to conduct training.   A list of
workshop participants appears in Appendix A of this report. The discussion topics contained  in the
original workshop agenda were found to not fully address the current training supply and needs of
small- and medium-sized businesses. Workshop participants addressed topics of greater applicability
to small- and medium-sized businesses, and those additional topics also appear in this report. The
original discussion agenda appears in Appendix B.

     This report was written to promote discussion of  these topics, to facilitate dissemination of
information, and to encourage additional participation in development of programs that will improve
environmental performance and reduce the need for traditional "command and control" procedures.

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CURRENT PRACTICES

     The main goal of the meeting was to examine the current status of environmental training for
small- and medium-sized businesses, and to assess training needs. Meeting participants recognized
that small-  and medium-sized  businesses generally,  have  not  given adequate attention  to
environmental protection.  For example, when companies tightened their belts, often one of the first
programs to be cut or eliminated was the environmental program.  The first step in changing this
situation is for businesses to recognize that environmental protection is a legitimate concern and an
integral part of business operations. Pollution is not part of the cost of doing business, but a resource
out of place.  Now,  more and more businesses are recognizing the cost of pollution and attempting
to reduce costs  through waste minimization and pollution prevention  measures.  Government,
environmental groups, academia, and other businesses need to persuade more small- and medium-
sized businesses  that environmental problems are a legitimate business concern and that pollution
prevention is a key to reducing costs.

How Can EPA Integrate Pollution Prevention Practices Into Small- And Medium-Sized Businesses?

     One of EPA's areas of opportunity for improving environmental compliance is application of
pollution prevention technologies to small- and medium-sized businesses. EPA's Pollution Prevention
Office is focusing on four areas designed to integrate pollution prevention practices into EPA and
business.

     •   First, EPA must integrate pollution prevention into its current regulatory structure.
     •   Second, EPA must work to strengthen State pollution prevention programs through grants
         and  technical assistance.
     •   Third,  EPA must develop a  system  of collecting data on  where and  when pollution
         prevention programs are making progress.
     •   Finally, EPA must work to change attitudes and approaches from traditional command and
         control practices to pollution prevention.

     Technology transfer is another key to integrating pollution prevention with current programs.
Information on effective programs should be shared in order to help change the mindset of small-
and medium- sized businesses. Participants felt that moving from total reliance on "command and
control" approaches would  be a key factor in  increasing compliance. Pollution  prevention  is an
effective way to avoid fines and the generation of expensive process wastes.  Small businesses need

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to learn  that process changes made to protect the environment are, in  the long run, more cost
effective.  Many businesses still believe that they can have  either process efficiency or pollution
prevention. Businesses need to understand that these two attitudes can be integrated to save money.
Small businesses must be able to plan and conduct or receive  appropriate training to integrate these
two modes. Meeting participants also acknowledged that greater incentives need to be identified to
motivate managers to obtain and  provide  environmental management  training.   Traditionally,
government depended on large fines to motivate business to comply with environmental regulations.
But for many small businesses, this is not an incentive since they cannot afford training or expensive
process changes.  Participants recognized that stronger  and more positive incentives  must  be
identified  so that managers can implement training before  any environmental damage is  done.
Meeting  participants also believed that EPA must establish standards for managers' training, such
as knowledge of regulations, the ability to stay abreast of changes in regulations, and the knowledge
of technical assistance resources.

How Do  Environmental Professionals Access Training Programs?

     Many of  the environmental problems that plague small  businesses are due  to  inadequate
environmental  information.  Most  small  businesses are  not even aware of  what environmental
regulations apply to them or where  they might receive training to address potential environmental
problems.  Outreach efforts rarely have focus or continuity in their content. Many small businesses
simply wait for the local inspector  to come. Then, they have  to change their process under the
burden of  a regulated situation, and the damage to the environment has already been done.  One
vehicle for training that the group felt was under utilized was trade association activities.  Meeting
participants identified  this as an  opportunity to connect  EPA  activities to  trade  association
information. If, for instance, EPA could connect their  clearinghouses with a trade association's
mailing list, EPA might find a direct line of communication to that type of business. Cooperative
efforts with trade associations also can help identify training needs and can help emphasize pollution
prevention. Most importantly, trade associations can help EPA get information to businesses.  Most
small- and medium-sized businesses belong to a trade association and receive periodic information
from  the association in the forms of bulletins or newsletters.   EPA could use trade  association
delivery  mechanisms to communicate information about training opportunities.  By using existing
lines  of  communication,  and  cooperating  with business   trade  associations, EPA  minimizes
bureaucracy and increases effectiveness.

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What Delivery Mechanims Are Utilized To Deliver Training?

     Another mechanism for delivering training information that meeting participants felt could be
very effective was to communicate through local permitting processes. Counties and municipalities
have permit processes that could significantly assist EPA.  When a new business applies for zoning
or other types of permits, that information automatically should go to an office that would inform
the business owner of environmental requirements.  Once again, this system would utilize existing
lines of communication and increase effectiveness. The group also recognized that similar businesses
have similar environmental problems. A checklist based upon specific industry processes or materials
could be developed and distributed by banks or trade associations.  The checklist could  identify
possible problems, acceptable solutions, and  resources for additional information.  In other cases,
local agencies could match similar businesses with similar problems, in an effort to discuss solutions.
Many  banks are  involved with problems encountered by  business; this  is another vehicle for
disseminating information about training requirements to members  of the regulated  community.
For example, the South Coast Air Quality Management District (SCAQMD) distributes a brochure
for businesses that outlines common air problems and acceptable solutions.  This is an excellent model
for communicating information to businesses. Another important way small- and  medium-sized
businesses seek to maintain environmental compliance is by consulting  with compliance  experts.
Many small-and medium-sized  businesses do not have the resources to develop and maintain in-
house environmental expertise so they must rely on the advice of outside consultants. An example
is  California's Registered Environmental Assessor  (REA)  program which  includes over 2,000
individuals  who render expert  environmental compliance assistance.   Efforts such as the REA
program present a real opportunity to transmit pollution prevention and other sound environmental
management practices to small-  and  medium-sized businesses, especially in light of its relationship
to  new state waste minimization legislation.   Each of these  ideas employs  existing structures and
cooperative efforts to improve communication between EPA and small businesses, using existing lines
of communication which reduces new bureaucracy and still shares information in an innovative
fashion.

ASSESSING SPECIFIC INDUSTRY NEEDS

     While  the workshop participants had many perspectives on the types  of training available to
industry environmental managers, there was agreement from representatives of the regulatory and
training resource sectors that small- and medium-sized businesses generally do not assess their own
needs for  environmental management training. Instead,  these businesses are directed by permit

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violations or permitting activities to seek direct information, assistance, or training. This generally
means that these industries wait for regulatory agencies to tell them what kind of skills or knowledge
base is required to achieve compliance.  While direct training assistance is usually outside of the
mission of most regulatory agencies, many of these  offices can provide referral to local training
resources, including community college and extension courses. For these small businesses it is critical
that training be inexpensive, easy to access, and completed without a major time loss to the business.
It appears that locally based training resources or video training are the most appropriate media to
target small- and medium business needs.

What Mechanisms Are Used Currently By Organizations To Assess Training Needs?

      An interesting example of a regulatory agency  providing incentive and assistance came from
the (California) South Coast Air Quality Management  District - Enforcement Office. They maintain
a "Violators Assistance Program" that provides technical assistance and partial abatement of penalties
usually assigned to permit violations. This encourages businesses to seek the Board's help  once a
violation has been detected. Similarly, they waive penalties for industries that detect and remedy
violations through self-audit programs. This encourages a certain amount of environmental activism
and the development of a successful self-auditing program.  There was a consensus, however, that
small- and medium-sized industries generally rely on others, particularly government, to identify
their needs. Training centers with successful outreach programs might also provide this service. The
role of trade associations in identifying and providing training for businesses of  this size probably
varies greatly with the trade. It was clear that, in many cases, small businesses might not have access
to the resources of trade associations. This probably reflects the limited time availability or cost for
these resources.  Some of the ways EPA can help is  by conducting sample  audits to let businesses
know what inspectors look for, letting managers from a similar business accompany an inspector on
a facility audit, and by integrating opportunities for  training with compliance audits  to  help
businesses identify their needs.

      Finally, the group stressed the need to educate business executives as well as environmental
managers.  Environmental managers cannot perform their duties effectively without the support of
upper management.   A  manifestation  of this  awareness  would  be the developing role  of the
environmental manager.  The environmental manager performs duties such as creating carpools and
recycling programs. But the environmental manager also must remind upper management, again and
again, of the benefits of strong environmental programs. EPA must understand that training is no
guarantee of compliance.  Training also must be targeted to providing the environmental manager

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with the skills to convince business management of the benefits of proactive environmental efforts,
such as environmental training.

EVALUATING CURRENT TRAINING PROGRAMS

How Is The Training Program Evaluated?

      One of the goals of the meeting was to evaluate current training programs and how they differ
from business needs. Government and business must work together to develop effective compliance
measures for the future.  Many  organizations, such  as universities,  training organizations, and
continuing education programs, already offer training programs for medium and small businesses in
environmental areas. Some of these organizations train environmental professionals in environmental
law, waste management, facility design, etc...  A major concern is  evaluating the effectiveness of
these existing training programs.  Some of the factors to be considered in evaluation are the match
between content of training  and the needs of the  participants, the results of training in improved
environmental compliance, and the ways training organizations plan future course offerings.

      The workshop participants identified several methods of evaluating training that are currently
used for programs:  a survey  of participants toward the end of the course or after it, pre- and post-
tests of the participants (not as a pass/fail vehicle, but a measure of course effectiveness), and course
surveys completed immediately  after the  training,  and  6 months  later  to check  training
implementation.  All of these  methods are used to enhance and improve course quality.  Ideally,
program evaluations should not only evaluate a change in environmental behavior due to training,
but measure the effectiveness of the overall environmental program.

      The group also recognized that, despite any organization's best training efforts, there are many
other factors that delay or prevent environmental effectiveness. Problems such as employee turnover,
lack of money, or poor management leadership can prevent good practices from being implemented.
Proper training corrects a knowledge deficiency, but does not change organizational or management
problems that can prevent compliance.  Also, the skills taught in training courses might not be used
until companies make a process change,  or those who have  training  assure positions to  effect a
change. Therefore, it is difficult to track the overall effectiveness of training.

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      A key to evaluating the effectiveness of training at a facility is understanding the problem.
In the past, pollution control was EPA's top priority.  Now, EPA strives for pollution  prevention,
and this  must be reflected in training.  Knowing the problem and preventing it  has become as
important as trying to fix a problem with control equipment. Training organizations must project
this mindset in order to meet the changing needs of environmental managers.

INCENTIVES FOR TRAINING

      There are many reasons why small- and medium-sized businesses do not receive environmental
training.  Training is expensive and time  consuming,  and many of the small businesses must face
the alternative of closing the doors so  that people  could participate in training.   Under the
circumstances, many businesses operate in marginal compliance or face process changes  they cannot
afford. Workshop participants felt that it was necessary to discuss possible incentives for businesses
to enroll  employees in training  programs. Once incentives  have been identified, EPA, industry,
academia, and training organizations can develop methods to motivate small- and medium-sized
businesses to implement training.

What Incentives Exist For Small- And Medium-Sized Businesses To Plan And Implement Training?

      Workshop participants identified four categories of incentives:

      •        possibility of a fine for not complying  with environmental regulations;
      •        money  saved through pollution prevention;
      •        an impressive environmental record creates a good image for your customers and in
              the community;
      •        conducting training to make your business environmentally sound is the right thing
              to do.

      In the past  few  years, EPA has tried to deemphasize enforcement in favor of  cooperative
efforts leading to compliance. Yet, the possibility of a large fine  is still a significant incentive for
small  businesses. Many small businesses are not even  aware of regulatory requirements, much less
their penalties.  The key to this incentive is making sure small businesses know the consequences of
non-compliance.

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      That pollution prevention saves a business money is a verifiable fact. Through improvements
in process and  recycling,  a business  can  save  money  spent on disposal, clean up, or a  non-
compliance fine. It is in the best interests of businesses  to conduct proper training for employees.
As part of its pollution prevention mandate, it is government's job to help small businesses plan and
implement training.

      The benefits of environmental compliance are not limited to not getting fined or incurring
costs. A sound environmental record is good for business. Americans are increasingly aware of the
need  for environmental protection. Some small to  medium-sized businesses  will conduct proper
training and work at compliance because,.they believe it is the right thing to do.  It is also a wise
public relations  strategy to publicize  achieved training and compliance.  Many states are now
developing certificates and awards for businesses that excel in environmental compliance. Workshop
participants recommended a certificate program similar to that used by the Better Business Bureau
to recognize businesses that participate in training programs. Federal or State environmental agencies
could award a plaque or certificate to businesses that participate in training programs.  If a business
no longer  pursues a sound environmental policy - the certificate would be rescinded. Federal and
state agencies should develop more of these type of programs to recognize businesses that try to be
environmentally responsible. A large  business interested  in good  public relations could help its
smaller suppliers receive the training they need. A group of businesses in one area could share the
costs of training  and publicize their accomplishment as an "environmentally safe market." The group
felt that more of these programs needed to be  implemented in order to increase the power of this
incentive.

What Incentives Can EPA Provide?

      Workshop  participants believed that EPA could help  by changing its traditional enforcement
role.  By fostering a cooperative atmosphere with business,  EPA can  achieve greater compliance.
Participants felt  that EPA could help in tangible ways such as writing regulations or summaries that
are easy to understand.  Many small business owners might  not be native English speakers and even
those  who do speak English have a difficult time  comprehending the regulations. EPA also  could
help by emphasizing pollution prevention and encouraging  businesses of all sizes to conduct proper
training.  Finally, EPA  could promote  the idea of stewardship, in which  people see themselves as
caretakers of the earth and promote environmental responsibility. The workshop participants felt
that the most important factor for EPA is to change its own attitude from that of enforcer to that
of helper.   Many businesses will not turn to EPA for help because of  its  enforcer image. If EPA

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 works cooperatively with businesses to achieve compliance, they will  begin  to  ask  for  EPA's
 assistance.  EPA's goal is not enforcement but compliance with environmental  laws. Participants
 suggested that EPA  could  give low-cost loans to small businesses  for  pollution  prevention
 investments.  EPA could require that managers receive proper training before they are eligible for
 these loans.  This would ease the financial burden on small businesses seeking proper training and
 enhance compliance and EPA's image as a helper.  Some very small businesses still would not be able
 to afford training because these operations might have to close shop for employees to attend training.
 Therefore, EPA must structure training in a way to minimize cost to business.

 NEXT STEPS

      The final agenda item was a discussion of future steps.  Having identified various problems
 and opportunities associated with environmental training for small- and medium-sized  businesses,
 the workshop participants  examined ideas on how to solve problems  programmatically.  It is
 important that these solutions be implemented as soon as possible. Both EPA and the U.S. Congress
 have identified the need for environmental training, and if cooperative solutions are not found soon,
 EPA eventually will feel  the need to regulate.  The  group felt that EPA should try to  regulate in
 these areas as little  as possible  and made suggestions regarding  how  to close the training gap
 voluntarily.

 What Can Industry,  Academia, And EPA Do To Disseminate And Implement The Recommendations
 Of This Panel?

      Participants recommended that EPAjhould take the lead in forming local steering committees,
 comprised of leaders from businesses, environmental groups, and academia. This organization would
 locate businesses with potential problems and maintain the information on environmental training
 programs that these  businesses need.  The identification of businesses that need help would be
 accomplished through knowledge of the local economy and by surveying businesses that work with
 members of the committee. A local steering committee would have a greater knowledge base of local
environmental problems and which resources exist  to help solve these  problems.  This steering
committee could be seen as  a community  consulting firm on environmental problems.  This is a
cooperative approach that stresses assistance  and not enforcement.  The workshop participants
stressed that this committee must not be a tool for enforcement.  As soon as this committee tried to
enforce regulations, local businesses would no longer cooperate.  The workings of this committee
 would be a significant step toward cooperation and a  step away from the traditional adversarial role
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played by EPA.  Another benefit of this program is that it would feature local leaders solving local
problems. Using local groups would internalize the effort and perhaps make the group a permanent
organization.  Workshop participants stressed that local businesses and trade associations would be
vital members of this committee. These members would draw other businesses and trade associations
to join because of the emphasis on cooperative efforts and the minimization of enforcement. Small-
 and medium-sized businesses would recognize that this group wants businesses to succeed and wants
to cooperate in  its efforts to protect the environment.  In  addition to forming the local  steering
committees,  EPA should  capitalize  on  the  valuable  opportunities for  disseminating  sound
environmental management practices  through programs such  as the  Registered Environmental
Assessor program, in cooperation with  the California Secretary of Environmental Affairs.

What Types Of Partnerships Can Be Formed To Provide Cost-Effective Training In Environmental
Management For Small- And Medium-Sized Businesses?

      Before convening any local steering committee,  workshop participants felt that EPA  would
need to identify local priorities, environmental needs,  and local interest. For example, in  Detroit,
where numerous small electroplating business supply the automobile industry, a local committee that
would couple the environmental expertise of the large industries to the needs of small manufacturers
through local training resources would be a positive step.  Larger businesses, trade associations, and
environmental groups located in Detroit would have an interest in minimizing pollution from plating
manufacture.  This raised another issue that meeting participants believed to be very important: It
would be best if EPA picked a target industry to test the process, such as the small electroplating
business example above. EPA would choose this industry based on available support and interest in
cooperative  programs as well as environmental need.  Input  from trade associations, suppliers, and
equipment manufacturers would help identify training needs as well as effective communication
systems. By demonstrating that the process could work, and by having a clear success study, other
local communities would see that the process works and might initiate their own steering committees.
In Southern  California, the industries with inadequate environmental training  include dry cleaning,
auto refinishing, printing, and manufacture  of wood products.  ^Environmental training for these
small- and medium-sized businesses would make a significant  difference  in their environmental
performance.

      As part of this demonstration, the steering committee also  should recommend a variety of
delivery mechanisms for training.  The steering committee could recommend  workshops, seminars,
continuing education courses, video training and other mechanisms. By trying a variety of  delivery

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mechanisms, the steering committee could discern which methods work best in their community.
Different industries in the same community might not respond to the same type of training.  Similar
industries in different locations might not respond to the same type of training. This is an ongoing
process, but by trying different delivery mechanisms, the steering committee could identify what
works.  Also, this committee would serve  as a  model for any  metropolitan area interested in
cooperative  environmental programs.

      Two cities ideally suited for this demonstration are Detroit and Los Angeles.  Detroit has many
small businesses that serve as suppliers to the large automakers.  Similarly, Los Angeles has many
large companies that purchase supplies from  smaller businesses. There is also a significant amount
of interest in cooperative environmental programs in Los Angeles.  California is traditionally known
to be a state with significant environmental concerns and an active environmentalist movement.  By
working with small businesses with connections to larger ones, it is hoped that large businesses will
see this as an opportunity and contribute money and support to the steering committee.

      For this demonstration, and for environmental training in general, it is  important not to
overwhelm participants.  Environmental training must be more  than a list of regulations.  Also,
training should not be geared toward "beating" or getting around regulations. Environmental training
should teach acceptable methods for achieving environmental compliance.  Subjects that should be
considered include waste  minimization, pollution prevention, simulated inspections, and source
reductions.  Trainers also should be aware of language and cultural barriers and provide appropriate
training for  those individuals who need help.  Finally, it is important to train businesses to find their
own help. Part of achieving compliance is being able to stay informed about changes in laws and
regulations.  Small- and medium-sized businesses should be able to identify  the organizations that
can help them and ways to access these organizations. In the end, a major part  of environmental
training is helping businesses help themselves.

How Can Organizations Measure Training Impact?

      A potential problem for this  type of  training  program involves measuring effectiveness.
Meeting participants recognized that cooperative approaches to training still need to be tracked by
EPA.  Participants felt that a number of methods should be tried to find the most accurate and
effective measure.   Steering committees could develop, with the  help of  businesses and trade
associations, baseline levels of knowledge. Periodic testing would determine effectiveness of training
leading to environmental compliance.  Participants suggested that  EPA could track  progress by
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modeling or extrapolation.  In terms of the effectiveness of waste minimization training, EPA and
the states could provide training for their inspectors on compliance criteria.  Inspectors' evaluations
and  citations  could  assess training  impact by  measuring  compliance of  businesses that have
participated in training.

     Group participants felt that the  above paradigm  would  be  the most effective  means of
achieving cooperative environmental management training.  A local steering committee designed to
identify need  and help businesses find solutions would step away from traditional command and
control methods that have not proved to be fully effective. These committees would put control of
programs into local groups and would solve environmental problems with an eye toward preserving
these small- and medium-sized businesses. While many details still must be addressed in the future,
meeting participants  felt  they  had developed a good base of  ideas  for future discussion and
implementation.
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U.S. ENVIRONMENTAL PROTECTION AGENCY - OCCIDENTAL PETROLEUM CORPORATION
                   ENVIRONMENTAL MANAGEMENT EDUCATION FORUM
                                        MAY 23, 1990
                               APPENDIX A - PARTICIPANTS


  John Atcheson
  Director
  Prevention Integration Branch
  Pollution Prevention Office
  U.S. Environmental Protection Agency
  401 M Street, S.W.
  Washington, DC 20460

  Vinay  Dighe
  Director of Environmental Affairs
  Occidental Petroleum Corporation
  Los Angelos, CA

  Frank  Friedman
  Vice President
  Occidental Petroleum Corporation
  Los Angelos, CA

  Lt. Col. Mark N. Goltz, Ph.D., P.E.
  Professor, Environmental Engineering
  Air Force Institute of Technology
  Wright-Patterson Air Force Base, OH

  William Gustafson
  Coordinator for Environmental Sciences
  Division of Science
  University of California Extension Service
  Los Angelos, CA

  Jim Hayes
  Project Officer
  Office of Pollution Prevention
  U.S. Environmental Protection Agency
  401 M Street, S.W.
  Washington, D.C. 20460

  Lee Lockie
  Enforcement Division
  South Coast Air Quality Management District
  Elmont, CA

  Kirk Oliver
  Senior Attorney
  California Secretary of Environmental Affairs
  1102 Q Street
  Sacramento, CA 95814

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Leonard Radkte
General Motors Environmental Training Coordinator
General Motors Corporation
GM Technical Center
Warren, MI  48090

Martin Smith
Florida Power and Light
6001 Village Blvd.
West Palm Beach, FL 33407

Sherman Smith, Ph.D.
ENSR
19782 Mac Arthur Blvd.
Suite 365
Irvine, CA 92715

Merrill Stevenson
Department of Commerce
Office of Small Business
1121 L St, Suite 501
Sacramento,  CA  95814

Jerry Wilkenfeld
Special Consultant
Occidental Petroleum
Los Angelos, CA

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                 ENVIRONMENTAL MANAGEMENT EDUCATION FORUM

                                      MAY 23,  1990

                                         AGENDA


 8.30 -   8:45         Welcome and Introduction
                            Jim Hayes - EPA
                            Vinay Dighe - Occidental Petroleum Corporation
                            Jerry Filbin  - TRI

 8:45 -   9:00         The Elements of Environmental Management
                            Frank Friedman  - Occidental Petroleum Corporation

 9:00 -   9:30         Pollution  Prevention  Concepts  Applied  to  Effective   Environmental
                     Management at the Division  and Facility Levels and by Medium and Small
                     Businesses: Agency Overview
                            John Atcheson - EPA

 9.30 -  10:00         Overview of the  Process: Phase  I and Phase II
                            Jim Hayes
                                                             *
10:00 -  10:15         Break

                     For each  topic  below,  discuss,  from your  organization's  perspective,
                     strategies you use to identify training needs, deliver training programs, and
                     evaluate the  training program's success. In addition, discuss incentives  for
                     providing training to environmental management professionals.

10:15 -  10:45         Needs Assessment Approaches

                            How  do you identify training  needs of facility and division level
                            environmental professionals?

                            How  do you identify training needs of small and medium business
                            environmental professionals?

                            What  type(s)  of training  programs  are  division and  facility
                            environmental professionals seeking?

                            What type(s) of training programs  are  medium and small business
                            environmental professionals seeking?

                            How  is needs assessment information used to design  and  develop
                            training programs?

                            What forms do your training programs take (e.g., one-day seminars,
                            video-training, formal courses)?

                            How  is needs assessment information used in the training program
                            evaluation  process?

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10:45 -  12:00         Current Practices

                            Who plans the training programs?

                            What delivery mechanisms do you use?

                            How are  training and education standards established?

                            How do environmental professionals  access the training program?

                            How is the training program paid for?

                            Who provides the training?

12:00 -  1:30         Lunch

 1:30 -  2:15         Evaluation

                            How is the training program evaluated?

                            Is the content of the training program appropriate to the need?
                                                             «
                            Is the form of the training program appropriate to the need?

                            How is the evaluation information used in planning future training
                            programs?
                                   v
2:15 -  3:00         Incentives

                            What are the incentives  for providing  training to  environmental
                            professionals at the division and facility levels?

                            What are the  incentives  for providing  training to  environmental
                            professionals from medium and small businesses?

                            Has training  for the individuals) responsible for  environmental
                            management resulted in better compliance or increased profitability?

                            What can industry do to facilitate the provision of  environmental
                            management  training at  the division and facility  levels and  to
                            medium and small businesses?

                            What can academia do to facilitate the provision of  environmental
                            management  training at  the division and facility  levels and  to
                            medium and small businesses?

                            What  can EPA  do  to facilitate  the provision of  environmental
                            management  training at  the division and facility  levels and  to
                            medium and small businesses?

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                          How  can industry,  academia, and  EPA collaborate  to  provide
                          environmental management training at the division and facility levels
                          and to medium and small businesses?
3:00  -  3:15         Break

3:15  -  4:30         Next Steps
                          What can  industry,  academia, and  EPA  do to disseminate  and
                          implement the recommendations of this panel?

                          What steps can be taken to build effective networks among specific
                          industries, academic institutions, and government offices that provide
                          mechanisms for  useful training?

                          How can  assistance be provided to medium  and small business to
                          help them identify their environmental management training needs?

                          What types of partnerships can be  formed to  provide cost effective
                          training  in environmental  management  for medium  and small
                          businesses?

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