&EPA
                              United States
                              Environmental Protection
                              Agency
                            Solid Waste and
                            Emergency Response
                            (5306W)
EPA-530-F-99-022h
October 1999
www.epa.gov/osw
Syracuse,  New York
Public  Housing
20% Waste Reduction Rate at Toomey Abbott Tower
                                  Residents in Syracuse Housing Authority's (SHA) public housing have
                                  been recycling since 1990. Programs are designed uniquely for each
                                  building and include door-to-door pick-up of both trash and
                                  recyclables in some high-rise buildings.  In 1997, an estimated 80-90%
                                  of all SHA households recycled. At Toomey Abbott Tower, SHA's largest
                                  building, residents recycled an estimated 20% of their solid waste in 1997, allowing
                                  SHA to avoid over $6,000 in disposal charges.
                               Program Description

                                In 1990, responding to a number of local and
                                state regulations, the Syracuse Housing
                                  Authority (SHA) instituted recycling in
                                    apartment buildings under its
                                       jurisdiction. In 1997, residents in
                                       Toomey Abbott Tower, SHA's largest
                                       building (308 households on 22
                                       floors), recycled an estimated 20% of
                                       their solid waste.
                                          Because SHA buildings vary in
                                      size, type, age, available space, and
                                      resident make-up, recycling programs
                                      are different in each building. Where
                                      space allows, residents receive door-to-
                                     door pick-up of both trash and
                                    recyclables. In some high-rises,
                                    residents  receive door-to-door pick-up
                                    of recyclables, but must bring trash to a
                                    chute, which empties into a basement
                                   compactor.
                                      In 1997, Toomey Abbott Tower
                                    residents brought trash and recyclables
                                    to a common collection room on each
                                    floor.  In this building and similar high-
                                     rise buildings, residents  put mixed
                                      containers in 95-gallon  bins, mixed
                                      paper in brown paper bags either next
                                      to or in the larger container, and
                                       flattened corrugated  cardboard next
                                       to containers.  Maintenance staff
                                        collect containers and bring them
                                           outside for SHA's contractor to pick up. SHA
                                           contracts with Raite Rubbish Removal, a local
                                           company, for trash and recyclables pick-up
                                           from all SHA buildings.
                                              Before the program began, SHA distributed
                                           5-gallon pails for recyclables to apartments and
                                           14-gallon bins to town homes. These
                                           containers, paid for by the Onondaga  County
                                           Resource Recovery Agency (OCRRA), are
                                           labeled by unit number.
                                              SHA buildings have little landscaping.
                                           Grounds crews leave grass clippings on lawns;
                                           they put the small amount of raked leaves and
                                           the occasional downed branch into buildings'
                                           regular trash bins.

                                           Outreach Activities

                                              Before program inception, SHA
                                              representatives attended tenant meetings
                                           where they announced and explained the
                                             Materials Collected
                                             #1 and #2 plastic bottles
                                             Glass food and beverage containers
                                             Metal food and beverage containers
                                             Aluminum foil and pans
                                             Aerosol cans
                                             Newspaper
                                             Mixed paper (office paper, greeting cards,
                                                magazines, wrapping paper, single-ply
                                                cardboard)
                                             Milk and juice cartons
                                             Corrugated cardboard

                                      This profile is part of the fact sheet Complex Recycling Issues: Strategies for Record-Setting Waste Reduction in Multi-
                                      Family Dwellings (EPA-530-F-99-022).

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forthcoming recycling program. In
many buildings, SHA began new trash
collection procedures at the same time
it began recycling. At the program
outset, SHA created outreach materials
by adapting some of the county's
literature and writing some of its own
materials. (SHA now uses Onondaga
County-produced outreach literature.)
In addition, OCRRA and SHA staff
conducted one-on-one resident
training by going door-to-door and
explaining to tenants what to recycle,
how to prepare it, and where to put it.
Implementation went very smoothly.
    SHA  has a  Property Care Ticket
program  whereby SHA staff can ticket
residents for various offenses, including
not disposing of trash or recycling
correctly. For the first improper
recycling offense, SHA fines residents
$5. In the first year of recycling, SHA
issued 224 fines. Residents can appeal
the fine. Generally, any appeal will
result in fine dismissal. SHA believes
the opportunity to explain the
importance of recycling and how to do
it correctly is of more value than
collecting the $5.
    SHA's one recycling coordinator
works 9-1:30 daily. She inspects
recycling containers in buildings where
trash and recyclables are picked up
door-to-door. When she finds an
apartment where residents are not
recycling correctly she speaks to the
people who live there or leaves a
Property  Care "reminder ticket." The
reminder ticket tells people what
they've done wrong and how to correct
it. If residents continue to recycle
improperly after numerous reminder
tickets and verbal warnings, the
recycling coordinator will report
residents to the Housing Authority,
which will then fine residents.
    Buildings have a high turnover.
New residents get some recycling
training when they  move in, but may
need more. The recycling coordinator
conducts individual training when she
finds problems, and encourages people
to continue participating.
Costs/Benefits
   SHA contracts directly with the hauler
   for trash and recycling service. In
1990, SHA issued an invitation to haulers
to bid for a new, well-documented trash
and recycling contract. The winning bid
included a stipulation that SHA would
pay for services based partly on the
number of apartments rented each
month. This contract saved SHA
$120,000 per year over its previous trash
contract.  Through most of 1997,293 of
Toomey Abbott Tower's 308 apartments
were rented.
    At buildings with door-to-door pick-
up, SHA pays its contractor $0.30 per
container for recycling. For other
buildings, SHA pays from $0.7040.76 per
95-gallon container pick-up. At Toomey
Abbott Tower, SHA pays $0.76. The
recycling coordinator's salary is included
in SHA recycling costs. Although not
included  in recycling fees, SHA's costs for
maintenance staff have not increased
since it began recycling.
    For trash at Toomey Abbott Tower,
SHA pays the hauler a tip fee plus a $40
perdumpster pull. In summer 1998, SHA
paid an $81 per ton tip fee.
    In 1997, SHA paid approximately
$26,180 for trash removal and
approximately $460 for recycling service
at Toomey Abbott Tower. Based on 293
occupied households, this translates into
approximately $187 per ton and $90 per
household for trash service. Recycling
service cost approximately $13 per ton
and $2 per household.

Tips for Replication

•   Involve residents in program.
•   Provide clear, simple explanatory
materials.
•   Interact with residents. Explain in
person how and what to recycle.
•   Hand out flyers when new
materials are added.
•   Provide feedback. Mail residents
letters and talk to them.
Contact:
Mark Liptak
Tenant Services
  Supervisor
Syracuse Housing Agency
516BurtStreet
Syracuse, NY 13202
(315) 475-6181 fax (315) 470-4203
    Program Summary, Toomey Abbott Tower, 1997
  Start Date
  Type of Multi-Family Buildings
  Households Served
  Total Waste Generated (Tons)
    Disposed
    Diverted
  Total Diverted
  Average Generation (Ibs./HH/day)
    Disposed
    Diverted
  SHA Costs (per Ton)
    Disposal
    Diversion
  SHA Costs (per HH per Year)
    Disposal
    Diversion
       1990
   22 story high-rise
        293
        175
        140
         35
       20%
        3.3
         2.6
         0.7

       $187
        $13
        $91
        $89
         $2
                                          HH = household      SHA = Syracuse Housing Authority
                                          Note: ILSR converted trash amounts from volume to weight using the conversion factor 2 cubic yards = 750
                                          pounds. ILSR estimated recyclables tonnage from volume data using the conversion 1 cubic yard of recyclables-
                                          246 pounds.

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