&EPA United States Environmental Protection Agency Solid Waste and Emergency Response (5306W) EPA-530-F-99-022h October 1999 www.epa.gov/osw Syracuse, New York Public Housing 20% Waste Reduction Rate at Toomey Abbott Tower Residents in Syracuse Housing Authority's (SHA) public housing have been recycling since 1990. Programs are designed uniquely for each building and include door-to-door pick-up of both trash and recyclables in some high-rise buildings. In 1997, an estimated 80-90% of all SHA households recycled. At Toomey Abbott Tower, SHA's largest building, residents recycled an estimated 20% of their solid waste in 1997, allowing SHA to avoid over $6,000 in disposal charges. Program Description In 1990, responding to a number of local and state regulations, the Syracuse Housing Authority (SHA) instituted recycling in apartment buildings under its jurisdiction. In 1997, residents in Toomey Abbott Tower, SHA's largest building (308 households on 22 floors), recycled an estimated 20% of their solid waste. Because SHA buildings vary in size, type, age, available space, and resident make-up, recycling programs are different in each building. Where space allows, residents receive door-to- door pick-up of both trash and recyclables. In some high-rises, residents receive door-to-door pick-up of recyclables, but must bring trash to a chute, which empties into a basement compactor. In 1997, Toomey Abbott Tower residents brought trash and recyclables to a common collection room on each floor. In this building and similar high- rise buildings, residents put mixed containers in 95-gallon bins, mixed paper in brown paper bags either next to or in the larger container, and flattened corrugated cardboard next to containers. Maintenance staff collect containers and bring them outside for SHA's contractor to pick up. SHA contracts with Raite Rubbish Removal, a local company, for trash and recyclables pick-up from all SHA buildings. Before the program began, SHA distributed 5-gallon pails for recyclables to apartments and 14-gallon bins to town homes. These containers, paid for by the Onondaga County Resource Recovery Agency (OCRRA), are labeled by unit number. SHA buildings have little landscaping. Grounds crews leave grass clippings on lawns; they put the small amount of raked leaves and the occasional downed branch into buildings' regular trash bins. Outreach Activities Before program inception, SHA representatives attended tenant meetings where they announced and explained the Materials Collected #1 and #2 plastic bottles Glass food and beverage containers Metal food and beverage containers Aluminum foil and pans Aerosol cans Newspaper Mixed paper (office paper, greeting cards, magazines, wrapping paper, single-ply cardboard) Milk and juice cartons Corrugated cardboard This profile is part of the fact sheet Complex Recycling Issues: Strategies for Record-Setting Waste Reduction in Multi- Family Dwellings (EPA-530-F-99-022). ------- forthcoming recycling program. In many buildings, SHA began new trash collection procedures at the same time it began recycling. At the program outset, SHA created outreach materials by adapting some of the county's literature and writing some of its own materials. (SHA now uses Onondaga County-produced outreach literature.) In addition, OCRRA and SHA staff conducted one-on-one resident training by going door-to-door and explaining to tenants what to recycle, how to prepare it, and where to put it. Implementation went very smoothly. SHA has a Property Care Ticket program whereby SHA staff can ticket residents for various offenses, including not disposing of trash or recycling correctly. For the first improper recycling offense, SHA fines residents $5. In the first year of recycling, SHA issued 224 fines. Residents can appeal the fine. Generally, any appeal will result in fine dismissal. SHA believes the opportunity to explain the importance of recycling and how to do it correctly is of more value than collecting the $5. SHA's one recycling coordinator works 9-1:30 daily. She inspects recycling containers in buildings where trash and recyclables are picked up door-to-door. When she finds an apartment where residents are not recycling correctly she speaks to the people who live there or leaves a Property Care "reminder ticket." The reminder ticket tells people what they've done wrong and how to correct it. If residents continue to recycle improperly after numerous reminder tickets and verbal warnings, the recycling coordinator will report residents to the Housing Authority, which will then fine residents. Buildings have a high turnover. New residents get some recycling training when they move in, but may need more. The recycling coordinator conducts individual training when she finds problems, and encourages people to continue participating. Costs/Benefits SHA contracts directly with the hauler for trash and recycling service. In 1990, SHA issued an invitation to haulers to bid for a new, well-documented trash and recycling contract. The winning bid included a stipulation that SHA would pay for services based partly on the number of apartments rented each month. This contract saved SHA $120,000 per year over its previous trash contract. Through most of 1997,293 of Toomey Abbott Tower's 308 apartments were rented. At buildings with door-to-door pick- up, SHA pays its contractor $0.30 per container for recycling. For other buildings, SHA pays from $0.7040.76 per 95-gallon container pick-up. At Toomey Abbott Tower, SHA pays $0.76. The recycling coordinator's salary is included in SHA recycling costs. Although not included in recycling fees, SHA's costs for maintenance staff have not increased since it began recycling. For trash at Toomey Abbott Tower, SHA pays the hauler a tip fee plus a $40 perdumpster pull. In summer 1998, SHA paid an $81 per ton tip fee. In 1997, SHA paid approximately $26,180 for trash removal and approximately $460 for recycling service at Toomey Abbott Tower. Based on 293 occupied households, this translates into approximately $187 per ton and $90 per household for trash service. Recycling service cost approximately $13 per ton and $2 per household. Tips for Replication • Involve residents in program. • Provide clear, simple explanatory materials. • Interact with residents. Explain in person how and what to recycle. • Hand out flyers when new materials are added. • Provide feedback. Mail residents letters and talk to them. Contact: Mark Liptak Tenant Services Supervisor Syracuse Housing Agency 516BurtStreet Syracuse, NY 13202 (315) 475-6181 fax (315) 470-4203 Program Summary, Toomey Abbott Tower, 1997 Start Date Type of Multi-Family Buildings Households Served Total Waste Generated (Tons) Disposed Diverted Total Diverted Average Generation (Ibs./HH/day) Disposed Diverted SHA Costs (per Ton) Disposal Diversion SHA Costs (per HH per Year) Disposal Diversion 1990 22 story high-rise 293 175 140 35 20% 3.3 2.6 0.7 $187 $13 $91 $89 $2 HH = household SHA = Syracuse Housing Authority Note: ILSR converted trash amounts from volume to weight using the conversion factor 2 cubic yards = 750 pounds. ILSR estimated recyclables tonnage from volume data using the conversion 1 cubic yard of recyclables- 246 pounds. ------- |