integrated energy systems
              Description and Analysis of

            Inspection/Maintenance  Programs
             for  OM-Fired Heating  Systems

            in Switzerland and West Germany
              Robert W. Madler,  M.S., MBA
                   303  Monmouth Ave.
                   Durham, NC  27701
                Werner  R. Martin,  M.S.
                Environmental Engineer
            Integrated  Energy Systems,  Inc.
                307  N.  Columbia Street
                Chapel  Hill, NC  2J5'\k
3O1 North Columbia Street • Chapel Hill, North Carolina 27514 • (919)942-2OO7

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         DESCRIPTION AND ANALYSIS OF
      INSPECTION/MAINTENANCE  PROGRAMS
    FOR OIL FIRED CENTRAL HEATING SYSTEMS
       IN SWITZERLAND AND WEST GERMANY
                 July  1981
                Prepared  by

             Robert  W.  Madler
            303 Monmouth  Ave.
             Durham,  N.C.  27701

                    and

              Werner  Martin
     Integrated Energy  Systems,  Inc.
            307 N. Columbia  St.
         Chapel  Hill , N.C. 275H
           Order  No.  1D2923NASX

     Project  Officer:  Robert  E.  Hall
        Combustion  Research Branch
Industrial  Environmental  Research Laboratory
    Research  Triangle  Park, N.C. 27711
              Prepared  for:

  U.S.ENVIRONMENTAL PROTECTION AGENCY
   RESEARCH TRIANGLE PARK, N.C. 277H

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                          TABLE OF CONTENTS

INTRODUCTION AND SUMMARY 	  1
1. Space Heating in West Germany and Switzerland 	  2
2. Historical Development of Inspection Programs 	  4
3. Design and Organization of Inspection Programs  	  5
4. Results of Inspection Programs  	  9
     4.1 Impact on Air Quality	9
     4.2 Improvement of Efficiency	14
5. Cost Benefit Analysis	15
     5.1 Modeling Procedures	15
     5.2 Cost Benefits in Europe	16
     5.3 Concept of Marginal Values	18
6. Discussion of Results	25
7- Acknowledgements	27

Appendix A
     Summary of Legal Situation in West Germany and Switzerland
Appendix B
     Abstracts of Most Relevant Publications Used in the Report

                           List of Figures
Figure 1    Size Distribution of Oil Heating Installations
            in Switzerland, 1978	3
Figure 2    Flow Chart for Inspection/Maintenance Programs 	  8
Figure 3    Results of Inspection Programs in Zurich, Basel,
            and West Germany as a Whole	10
Figure 4    Marginal Costs and Benefits in Relationship to
            Installations in Non-Compliance in Europe	17
Figures 5~9 Estimated Marginal Costs and Benefits in Relationship
            of Percentage Installations in Non-Compliance for the
            U.S. (1000 gal/yr through 5000 gal/yr) 	 22-24

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                           List of Tables
Table I      Information on Energy Use in the United States,
            West Germany and Switzerland in Gallons of Oil
            Equivalents 	  2
Table II    Efficiency Standards in Germany and Switzerland 	  6
Table III   Unqualified Factors Influencing the Performance
            of Burners	12
Table IV    Unqualified Factors Influencing the Performance
            of Boilers	13
Table V     Efficiency Distribution of 3000 Oil Heaters	1A
Table VI    Violations of Standards of Equilibrium for 1000
            Installations 	 15
Table VII   Costs and Benefits for 1000  Installations as a
            Function of Inspection Capacity (No. of Annual
            Inspections)  	 16
Table VIM  Numerical Values Used for the Calculations of Costs
            and Benefits of  Inspection/Maintenance Programs
            in the U.S	19
Table IX    Relationship Between Selected Average Consumption,
            Number of Installations and  Net Benefits per
            Improved Installation 	 20
Table X     Total Benefits for the U.S.  for Different Consumptions
            per Installation	21
Table XI    Estimated S0« and Particulate Matter Emission Reduction
            for the U.S. (1978)	26

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                      INTRODUCTION AND SUMMARY

     Energy and environmental goals very often create serious conflicts
in our modern society.  Recently much effort has been devoted to resolv-
ing some of these problems.  It is especially important to point out
areas where steps toward energy and environmental goals can be taken
jointly.  One such area is energy conservation.   This paper focuses on
inspection/maintenance programs for residential/commercial heating with
oil, an activity which results in simultaneous benefits to energy effi-
ciency and environmental protection.  The information presented in the
paper about inspection/maintenance programs in West Germany and Switzerland
should make it possible to evaluate the potential benefits of such pro-
grams in the U.S.
     The paper begins with a comparision of U.S. and European energy use
and outlines the historic development of oil heating inspection/mainten-
ance programs in Europe.  The design and organization of such programs
are explained and statistics which were gathered since the introduction of
the programs are presented.  A cost benefit analysis for the programs in
West Germany and Switzerland is presented and an estimate for the U.S.
is made.
     Between one quarter and one half billion dollars could be saved annu-
ally by implementing an oil heating inspection/maintenance program in the
U.S.  The net benefit would go to the oil consumer.  The S0_ emission for
residential and commercial oil heating could be reduced by 2.5%, total
suspended particulates by 20%.

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 1.  Space  Heating  in  West  Germany and  Switzerland
      Oil  is  the  main  source  for  space  heating  in both West Germany and
 Switzerland,  providing  two-thirds of the  total  space heating energy.  Nat-
 ural  gas,  electricity,  coal,  and wood  share  the remaining percentage.  So-
 lar energy,  other  than  direct gain  through windows and  indirect gain through
 heat  pump  systems,  still  makes only a  negligible contribution.
      Table I  points out some  of  the differences between  the energy use in
 West  Germany  and Switzerland  and the U.S.  The  U.S. has a high percentage
 of  its  space  heating  requirements supplied by natural gas and therefore a
 relatively low contribution  is made by oil.  The differences in total
 energy  consumption  per  capita can be explained  by two factors.  The U.S.
 and West Germany have a much  higher production  of energy  intensive products
 than  does  Switzerland.   Also,  the U.S. has a very high  per capita consump-
 tion  of energy for  transportation,  mainly due to longer commuting distances,
 sprawl  development, and fewer mass  transit systems.
      The technology of  oil heating  systems is similar to  that found in the
 U.S.  Nozzle-type  burners are used.  Central heating boilers are the main
 type  of heat  exchangers because  hydronic  heating systems  are prevalent.
 UnHJce  in  the U.S., furnaces  are not common  in  space heating applications.
      Figure  1 represents  the  equipment size  distribution  in Switzerland.
 The large  portion of  small equipment becomes apparent.  The median size
 burner  has a  capacity of  1.7  gal/hr.6  In  Switzerland such an installation
 would be in operation during  1800 hours of the  180 day average heating
 period, consuming an  average  of  3000 gallons of oil.  Unfortunately, such
 information  is not  available  for West  Germany.
      In Swi tzerland the average  sulphur.content in heating oil was 0.36%
 (average between 1977 and 1979)-   In   West Germany the value was around Q.k%.
 Table 1.   Information on  Energy  Use in the United States, West Germany,
           and Switzerland in  Gallons of Oil  Equivalent.
Country
Per Capita Total
Energy Consumption
(calc. in gallons
 of oil)
Per Capita Total
Energy Consumption
for Space Heating
(calc. in gallons of oi 1)
Percentage of
Space Heating
Energy Consumption
Provided by Oi 1
United States
Switzerland
West Germany
    19001
     552 1
      3802
      2803
      258^
       335
       703
       60"

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% Installations
44
33
 15
 5
 2
         Size  distribution
         Switzerland
       1.7 2.8
8.4
                28
Capacity gal/hr
    Figure 1.  Size Distribution fo Oil  Heating Installations  in Switzerland,  1978.

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2. Historical Development of Inspection Programs

     With a sharp increase in oil consumption for heating purposes in the
decade from 1950 to I960 the public became aware of air pollution emitted
by oil heating.  Along with the increased population density in urban areas
(more than 200,000 inhabitants/square mile) came an increase in public
awareness of the amount of physical air pollution by odors and soot emitted
from heating chimneys.  When problems arise, Europeans typically assign the
responsibility  for solving them to their local  or regional governments.
In the case of air pollution, complaints emerged and were directed to the
local Public Health Departments.  Unfortunately, nobody kept a record of
the number of complaints  two decades ago.  Today, the treatment of
public complaints is a widely recognized managing tool for air pollution
control.7  We can therefore only guess how many complaints were necessary
to trigger action.  The Public Health Department of the City of Zurich
(Switzerland) decided in 196A to introduce an inspection program for resi-
dential oil heating installations.  Although simple in design and equip-
ment, the inspections proved to be effective.  The idea of governmental
inspections for oil heaters spread rapidly to many other cities in
Switzerland and Germany, and is now also well accepted in rural areas in
the two countries.  Under fire protection regulations the maintenance of
heating equipment has been regulated since the last century.  With the new
oil heating inspection, air pollution control and later energy conserva-
tion have become the new focal  points.

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3- Design and Organization of Inspection Programs

     3.1 Technical Equipment for Inspections
     At the beginning, the inspectors had only a Bacharach smoke pump for
checking the smoke level.  The inspectors were advised to watch for a yel-
low color on the smoke-filter papers.  This color indicates traces of par-
tially burnt or unburnt oil.  No information was collected about the odors
emitted.
     Today, the equipment has become more sophisticated.  The Bacharach
pump was replaced by a powered sampling instrument.   The filter paper has
grown in exposure area, and the volume of air pumped through has increased
proportionally.  Besides reducing sampling errors with more precise samp-
ling, the larger filter paper also allows for a simple chromatographic
procedure for testing oil traces.  A drop of a solvent (alcohol, xylol)
placed in the middle of the paper flushes any traces to. the outside rim,
where they are concentrated and easily detectable by a yellowish color.
     In addition to this equipment for air pollution sampling, inspectors
today check combustion efficiency as well.  This is usually done by measur-
ing carbon dioxide and stack temperature to determine energy loss through
the stack.

     3.2 Standards
     Air Pollution:  In Switzerland a smoke level of two or less on the
Bacharach scale is mandatory?'1^ smoke level of three or less is mandatory
in West Germany.  No visible traces of oil on the filter paper are allowed.
If an installation fails to meet either standard, the owner is legally
obligated to have the installation serviced by a licensed service techni-
cian.  If the inspection following this service still reveals non-compli-
ance, the installation has to undergo a fundamental  improvement, usually
consisting of replacement of the burner, or the boiler; sometimes even a
new stack has to be built to deliver sufficient draft for proper function-
ing of the installation.
     Combustion Efficiency:  West Germany10 has legal  efficiency standards.
In Switzerland federal  efficiency standards11 are set as guidelines.  Several
state and local governments have already declared these standards mandatory.
The standards expressed in percentage efficiency are summarized  in Table  II.

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Table II.  Efficiency Standards in Germany and Switzerland.
Capacity
in gal/hr
0 - 1.7
1.7 - 8.4
> 8.4
0-0.06
0.7 - 1.4
1.4 - 3.3
> 3.3
Country

Swi tzerland


Western
Germany

instal lation
1978 or earlier
84
86
88
82
83
84
86
date, efficiency in %
1979-1982
87
88
89
84
85
86
87
after 1982
87
88
89
86
87
88
89
     3-3 Organization of the Inspection Programs
     Whereas a federal law regulates the organization of oil  heating in-
spection in West Germany, in Switzerland the state and local  governments
are responsible for introducing and enforcing these requirements.   There
are two fundamentally different ways of executing the inspections:
          A) inspection by government employees, or
          B) inspection by private enterprise
     A) The idea of government employees having the right to inspect some-
thing in a private home may be strange to Americans.  In European  countries
many examples of government intrusion in spheres considered to be private
in the U.S. can be found.  The public does not reject such intrusions in the
case of oil heating inspections.   In fact, in about half of the existing
inspection programs in Switzerland, the task is performed by government
employees.  There are two advantages when the government conducts
the inspections.  The government is neutral and does not favor any brand
names or manufacturing companies.  There are three different charge sys-
tems in use.  No charge at all, charge of full  cost to home owners, and
charge only in case of non-compliance.   Second, where the government is
responsible for inspections, detailed statistics are usually available
about the benefits and therefore the success of the program.

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     B) Inspections are conducted by private persons in Germany.  The local
chimney sweeps are in charge of inspecting the heaters when they do their
conventional job.  In both Germany and Switzerland, homeowners are required
to have their boilers, furnaces, and chimneys cleaned at least once a year
by a licensed chimney sweep.  Combining the inspection with the cleaning
task has obvious economic synergies.  The legal assignment of inspections
to chimney sweeps depends, of course, on the willingness of the profession-
als, who are usually organized in guilds or trade associations, to perform
the task.
     The flow chart presented in Figure 2 shows the general organization
of inspection/maintenance programs in Switzerland and West Germany.  Both
governmental and private inspectors are required to attend an instruction
program lasting from one to several weeks.  In addition, relevant instruc-
tional programs are required when new equipment or new techniques are
introduced.

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     FIGURE 2.

    FLOW CHART FOR INSPECTION/MAINTENANCE  PROGRAMS
    INPUTS
ACTIVITIES
                                                     DECISIONS
                                                           OUTCOMES
n
    MANDATE
    NEW IN-
    STALLATIONS
    COMPLAINTS
    DISCONTINUED
    INSTALLATIONS
LZ-IT
INSPECTION
DATA
PROCESSING
INSPECTION
SCHEDULE
MAINTENANCE
SERVICE
INSTALLATION I
COMPLIANCE WITH
STANDARDS  ??
FUEL SAVINGS*
AIR POLLUTION
REDUCTION
                              PERFORMANCE
                              REPORT
                                  	I
            Explanations to Flow Chart:
            MANDATE:         legal assignement to inspect oil fired heatings,
                             usually the law requires all installations  to
                             be inspected in a given period,  eg 1,2, or  3 years

            DATA             done either electronically or by hand. New  and
            PROCESSING:      discontinued installations have  to be recorded.
                             Record of all activities and the decision result
                             is kept. Delivers the inspection schedule,  which
                             installations to inspect when. A performance eva-
                             luation is reported end of each  period.

            INSPECTION       Assigns inspectors to installations to inspect
            SCHEDULE:        in a time period. Many programs  have daily  or
                             weekly assignements.

            INSPECTION:      Activity of checking, if the installations
                             complies with standards.

            COMPLAINT:       Information from the Public about odors or
                             visible soot, initiate an out of schedule inspec-
                             tion with priority

            MAINTENANCE      Activity required by inspector,  if checked  ins-
            SERVICE:         tallation is found noncomplying. Some programs
                             require a second inspection after servicing the
                             installation

            COMPLIANCE       done by the inspector immediately, according to
            DECISION:        the standards given to him

            PERFORMANCE      allows in its most basic form to evaluate the
            REPORT:          number of noncomplying installations found  in
                             each period. Some programs report the percentage
                             of noncomplying installations related to additi-
                             onal characteristics, like age,  capacity, brand-
                             names etc.
                                             8

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4. Results of Inspection Programs

     4.1 Impact on Air Quality
     When inspection/maintenance programs were first introduced, the rate
of rejections varied between kQ and 60 percent.  These high percentage
figures were mainly due to a lack of correct burner adjustments.  Techni-
cians installing the equipment were not properly trained and homeowners
were not aware of the implications of an incorrectly adjusted burner in
terms of energy use and air pollution.
     During the first few years of the inspection programs, a sharp de-
crease of violations occured^^Flgure 3 summarizes the results achieved
over five to eight inspection cycles  (1 year in Basel and West Germany,
2 years  in Zurich).  The violation percentage  reaches an equilibrium level
after several years.  In the case of annual inspections the equilibrium
level is about 3%.  With biannual inspections  (Zurich) the equilibrium
level appears to be higher.  A theoretical model based on a two-level
Markov process supports this hypothesis.17 The model predicts an equilibri-
um level of 3% violations for an annual inspection cycle, and 17% for a
biannual inspection program.
     Data gathered from inspection and maintenance programs indicates
that there is an interdependence between the violation rate and equipment
size and the violation rate and equipment age3?'13'1'* There was a much lower
violation rate for larger equipment.  This is attributed primarily to better
maintenance and operation of large equipment and the resulting lower emis-
sions of particulates and unburnt hydrocarbons.
     As for age as an independent variable, the results are split into age
of burner and age of boiler.  Poor performance of newer burners is explained
mostly by adjustment problems in the first months of operation while older
burners show a steadily decreasing performance with increasing age.  Also
older boilers were designed mostly for coal as fuel and had square shaped
flame chambers.   Newer boilers are designed for oil burners and have a
tube-shaped flame chamber, allowing an even thermal density function around
the flame and higher efficiency.
                                   9 '

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Figure 3.
Results of  Inspection Programs  In Zurich, Basel, and West Germany  as a whole.
                                       Country/City
                                       •  W. Germany
                                       *  Zurich
                                          Basel
Inspection  Frequency
     Biannual
     Biannual
     Annual
                                                        678
                                                        Inspection  cycles

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     The total benefit In air pollution reduction for the city of Zurich15
is estimated to amount to:
     1% of total S0_ emissions               through improvements in
                                             energy efficiency
     60% of total soot emissions             through improvements in
     25% of total hydrocarbon emissions      combustion
     Last year, the city of Zurich published a detailed report on the
rate of non-compliance for each major brand of oil-burner and boiler.8
Since some of these brands are marketed in the U.S. as well,  the results
are presented in Tables III and IV.
                                   11

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N>
\ Independent
\ Variables
Brand N^
Names \.
Accuniat
Busco
Cue nod
Delco
Diener
Elco
Elektro-Oil
Fag
Flamna
Gilbarco
Hiilg
Monarch
Oertli
Oil-O-Matic
Oil-Therm
Purflam
Ouiet May
Ray
Six Madun
Sun Ray
Swiss Therm
Thermo Mai Ic
number of
instal lations
i
C
94
1077
1184
56
1075
3847
150
535
135
2096
301
82
6308
786
3098
221
119
114
585
131
259
111




















Evaluation (non-compliance percentage)
excel lent
) 5 10 1





















































;I






good
5 20 25 :



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XxXvXv:;






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satisfactory
0 35 40 '



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                                                                                                     Unquantified factors
                                                                                                     influencing the per-
                                                                                                     formance of Burners:
                                                                                                     -capaci ty
                                                                                                     -design  of boiler
                                                                                                      combined with  burner
                                                                                                     -service contract
                                                                                                     -model year.
                                Table  III.   Independent Variables and  Non-Compl i.ance  Rates,  for
                                             Oil  Burners.

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\ Independent
\ Variables
Brand \
Names N.
Ace uma t
Lludorus
Compass
CTC
Uo Dietrich
Hildr-ner
Hoval
Idag
Ideal
Klus
Mini therm
IHeren
Slri'bel
Sulzor
Yijnis
Zcnt






number of
instal lat ions
120
487
216
930
96
100
3543
354
5830
1422
221
155
5760
425
564
2158






C






















Evaluation (non-compliance percentage)
excel lent
) 5 10 1
i j

































vX*X
good
5 20 25 :




•XvXvX-XvX-
.•.••'•VV.'.V.V.V.V.V.1.1
.V/.*.VtV.V.V.V.V.V/.
CwXvX [



•ivXvXvXv!






























MvXvX

XvXvX
sat i sfactory
O 35 40 4




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5 50*












































                                                                     Unquantified factors
                                                                     influencing the per-
                                                                     formance of Boilers:
                                                                     -capaci ty
                                                                     -des ign of boiler
                                                                     -service contract
                                                                     -model year.
Table IV.  Independent Variables and Non-Compliance Rates for
           Oi1-Fi red Boilers.

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     k.2 Improvement of Efficiency
     After the first oil crisis in 1973, government officials in charge of
the inspection programs started to collect efficiency data.  Surprisingly,
a substantial increase  in the average efficiency was found1. 4»15»16 A com-
parison of installations violating the air pollution standards and ones
in compliance showed a  difference in efficiency of about 6%.  Most instal-
lations had a low carbon dioxide concentration in the stack gases, which
may have been the reason for the rather large improvements.
     In West Germany, the average improvement was from 77-5% to 83. 1%.13
In Zurich, Switzerland, only a difference of 6% is reported, with no indi-
cation of a base value16 The author instead gives a distribution of the
efficiency of a sample  of 3000 inspected installations as shown in Table V:
Table  V.   Efficiency Distribution of 3000 Oil Heaters.
Efficiency in %
< 80
80 - 85
85 - 90
> 90
Number of Installations
213
563
1767
457

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5. Cost Benefit Analysis

     5-1 Modeling Procedures
     In order to relate costs and benefits of inspection programs, a mo-
del has to be found which describes the relationship between the inspec-
tion capacity (number of installations inspected per year) and the achiev-
able equilibrium levels of violations after several inspection cycles.
Regression analysis does not prove to be a useful model because it under-
estimates the percentage of violations with increase of inspection cycles.
The capacity is assumed to be the most relevant cost factor.  The equili-
brium level depends on the number or percentage of installations working
efficiently after implementation of an inspection program and on approxi-
mately 50% of the installations being in good condition initially.
     Such a model was found by applying a simple two-level Markov process
with a transition probability between the two levels*7 The transition pro-
bability is the deterioration or failure rate of oil heaters.  It was de-
termined from the data presented in Figure 2 and has a numerical value of
10% per year.
     Applying this model, the equilibrium levels of Table VI were calcu-
lated.
       \
Table VI.  Violations of Standards at Equilibrium for  1000  Installations.
Inspection Capacity,
Installations per year
100
200
300
400
500
600
700
800
900
1000
2000
Time for 1 Full Inspec-
tion Cycle (in years)
10
5
3 1/3
2 1/2
2
1 2/3
1 3/7
1 1/4
1 1/9
1
1/2
Number of Instal la-
tions in Non-Compl iance
500
333
250
200
167
143
125
111
100
91
48
To confirm the results a computer simulation was done.

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     5.2 Cost Benefits in Europe
     In order to justify the program, the benefits should exceed the cost,
For European inspection programs the costs are approximately $25 per
inspection and $75 per maintenance service.  Inspection costs occur to
all installations, whereas maintenance service costs occur only in cases
of non-compliance.  The benefits are only quantifiable for the reduced
oil consumption due to maintenance.  For the cases where maintenance is
necessary, an average savings of $167 has  been observed.  Continuing
our example with the 1000 installations from  Table IV, the costs and
benefits presented in TableVllcan be generated by applying the model
from 5-1.

Table VII. Costs and Benefits for 1000 Installations as a Function of
         Inspection Capacity (No. of Annual Inspections).
Inspection
Capacity
200
300
400
500
600
700
800
900
1000
2000
Costs of
Inspections
In $
5,000
7,500
10,000
12,500
15,000
17,500
20,000
22,500
25,000
50,000
Number of
Instal lations
Improved
167
250
300
333
357
375
389
400
409
452
Savings after
Maintenance
Costs
15,500
23,500
28,000
31,000
33,000
34,500
36,000
37,000
38,000
42,000
Net Profit
In $
10,500
15,500
18,000
18,500
18,000
17,000
16,000
14,500
13,000
8,000
     Although our example takes into account only 1000 installations of
average capacity, the benefits are substantial and reach a maximum at a
biannual cycle.  The benefit of air pollution reduction is not accounted
for.  Since the program produces a net benefit from fuel savings alone,
air pollution benefits do not have to be expressed in monetary terms.
     Before any potential benefits in the U.S. can be estimated, the results
of the European inspection programs have to be converted to marginal values.
This conversion is shown in Figure 4.
                                   16

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                                                 MC
                 MC Marginal Cost
                 MB Marginal Benefits
                                                            $[Thousands!
                                                            -5
                                                             2.5
                                                            .93
         50
40
30
20
10
O/*  Installations in Noncompl lance
     at Equillbrlum
Figure A.  Marginal Costs and  Benefits  in  Relationship to  Installations
            in  Non-Compliance  in  Europe.  Values  are based  on 1000
             Installations.
                                      17

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     5.3 Concept of Marginal Values
     In economics, these names are given for the first derivatives of cost
or benefit functions.  The literal meaning may be best described as:  in-
crease or decrease in benefit or cost per unit.  In our case the marginal
benefit is the benefit gained by improving one additional percent of all
installations and the marginal costs are the costs to make those improve-
ments.
     The economically desirable profit maximization occurs where marginal
benefits equal marginal costs.  In other words, if the costs for improving
one additional installation  are greater than the benefit gained by this
improvement, this improvement reduces the total profit.  If costs for
improving one additional installation are lower than the savings, the
overall profits still increase.  In the case where the gain and the cost
for improving one additional unit are equal, we are at an optimum.
     5.^ Estimation of Cost-Benefit Analysis of a U.S. Inspection
         Program
     To transfer our findings to the U.S. environment, we have to assume
similar circumstances as those which occur in Europe.  This relates in
particular to:
     - failure rate of heating equipment
     - percentage of inefficiently operating and polluting installations
       before the start of inspection programs (European result:  50%
       of all installations are below the standards)
     - inspections and service methods are similar and produce identical
       results
     In order to estimate costs and benefits of a U.S. inspection/mainten-
ance program, the numerical values in Table VIII are used.  The only value
taken from European experience is the 6% overall fuel savings resulting
from such a program.  Only a representative survey can prove whether this
figure is correct for the U.S. circumstances.
                                    18

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Table Vfll.  Numerical Values Used for the Calculations of Costs and Benefits
           of  Inspection /Maintenance Programs in the U.S.
Parameter
     Values
   Source
fuel oil price
U.S. fuel oil consumption
for residential and commer-
cial space heating
increase in efficiency per
improved installation =
fuel savings
SO- emissions from residen-
tial and commercial oil
heating
ditto, particulate matter
emissions from  residential
amd commercial  oil heating
   1.21  $/gal
 2.76X1010gal/yr
1160X103 tons/yr
  80X103 tons/yr
market price as of
March 1981
 ref. 2, 5
                     ref.  13,
 ref. 18
 ref. 18
     Unfortunately, no  information about average oil consumption per in-
stallation or about the number of installations in the U.S. was available.
Knowledge of either one of these parameters would make it possible to
calculate the other.  The total annual oil consumption for residential  and
commercial heating purposes  is known.
     To by-pass this  lack of  information, a sensitivity analysis approach
was chosen.  The oil  consumption was varied between 1000 and 5000 gal/yr.
These values should cover the true, unknown average consumption.  We
know from Switzerland that the average consumption is 3000 gal/yr.  Fur-
thermore, this variation includes the lower end of the break even point,
where costs and benefits are equal.
     To estimate the  potential benefits of inspection programs  in the U.S.,
we have to assume inspection costs of approximately $20, and maintenance
service costs of $60.  The inspection cost is an estimate based on European
experiences.  It is based on the number of inspections per inspector, about
1500 to 2000 per year, and the U.S. wage level including overhead costs.
The $60 value for maintenance takes into account the longer working time
compared to inspections and  replacement of minor parts, like oil filters,
nozzles, etc.  Service crews  in North Carolina actually charge  $60 per
maintenance job.

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     To calculate the benefits we use the 6% savings achieved per average
 installation and the current market price for fuel oil.  The net benefit
 per  improved installation  is the difference between the savings and the
 required maintenance service to achieve those savings.  Table JX  shows
 the  results for the five different average consumption rates chosen.

 Table IX.   Relationship Between Selected Average Consumption, Number of
            Installation and Net Benefits per Improved Installation.
average consumption per
year and instal lation,gal
1000
2000
3000
kOQQ
5000
net benefit per year
and installation^
13
85
158
230
303
number of installations
in the U.S.
27.6 x io6
13-8 X IO6
9.2 X IO6
6.9 X IO6
5-5 X IO5
     The calculation of the number of  installations is based on the total
oil consumption for residential and commercial space heating of 2.76 X
IO10 gallon per year as mentioned in Table VI.  This amount divided
through the average consumption results  in the numbers given in Table VX.
     For calculating the total benefits  for the U.S., achieved by inspec-
tion programs, we first determined the optimal inspection schedules from
Figures .5. through 9.  The percentage  taken at the intersection of mar-
ginal costs and marginal benefits is the equilibrium non-compliance rate
for the optimal inspection schedule in each case.   The total  benefits are
now calculated by multiplication of the number of, installations improved
through the program (non-compliance rate from figures versus non-compli-
ance rate initially equal  to 50%) with the net benefits from Table IX..
The costs for the necessary number of  inspections are subtracted.   The
relationship between the equilibrium non-compliance rates and the required
number of inspections are developed from Table IV.
     Depending on the average consumption per installation, total  net bene-
fits can be derived (Table .X)i
                                  20

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Table X.  .   Total Net Benefits for the U.S.  for Different Consumptions

             per  Installation.
     average consumption
net total  benefit in $ millions
         1000 gal/yr
         2000 gal/yr
         3000 gal/yr
         4000 gal/yr
         5000 gal/yr
            none*
             252
             417
             512
             573
*s1ight loss calculated, no numerical value possible because it is  out
 of model ing range
                                   21

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         HC  Marginal Cost
         MB  Marginal Benefits
         Assumption: 1,000 gal/yr average
                  oil consumption per
                  installation
                                          $ [Millions)
                                            •60

                                            •50

                                            40

                                            30
                                                            •20
                                                                 Installations in Noncompllance
                                                                 at Equilibrium
FIGURE  5.

Estimated^marginal  costs  and benefits  in  relationship of percentage  of
installations  in non-compliance  for  the U.S.
       HC  Marginal Cost
       MB  Marginal Benefits
       Assumption: 2,000 gal/yr average
                oil consumption per
                Installation
      "so
40
                                     rMC
                                                       MB
                                                            $ (Millions)
                                                            "60
                                           -SO


                                           -4O


                                           •30


                                           •20


                                           •1O
0%   Installations In Noncomp 11ance
      at Equilibrium
FIGURE 6.
Estimated  marginal costs and benefits  in relationship of percentage  of
installations  in non-compliance  for the U.S.

                                        22

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    50
           HC Marginal Cost
           MB Marginal Benefits
           Assumption: 3,000 gal/yr average
                    oil consumption per
                    Installation
 40
 30
                                   20
                                1O
                                          $ (Millions)
                                           •60

                                           5O

                                           40

                                           3O
                                                   MB
                                           20

                                           10
                                                        Q'/l    Installations  In Noncompl lance
                                                              at EqulIibrlum
FIGURE 7.

Estimated  marginal  costs  and benefits  in relationship of  percentage of
installations  in  non-compliance  for the  U.S.


HC Marginal Cost
MB Marginal Benefits

Assumption: 4,000 gal/yr average
oi 1 consumption per
installation
$ (Millions)





MC /
/MB
^
•6O
•50

-4O

"30
"20
"10
   50
40
3O
20
1O
O% Installations in Noncompl lance
    at Equilibrium
FIGURE 8.

Estimated marginal  costs  and benefits  in  relationship of  percentage of
installations in non-compliance  for the U.S.
                                    23

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Si Millions I

HC Marginal Cost
MB Marginal Benefits
Assumption: 5,000 gal/yr average
oil consumption per
Installation
MC
/MB
	 ^
•6O
"50
-40
-30
-2O
-10
   50
4O
30
20
10
0%
                                                          Installations In Noncomp11ance
                                                          at Equilibrium
FIGURE 9-

Estimated  marginal  costs and benefits  in relationship of percentage  of
installations in non-compliance for  the U.S.

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6. Discussion of Results

      Inspection programs for oil-fired central heaters are  (under a wide
range of assumptions) economically profitable.   In the calculations made
for Figures 5 through 9 , the average consumption per installation was
varied in a ratio of 1:5.  For the lowest consumption rate a net loss
occured.  The calculation of break even point consumption rate is inter-
esting.  The break even point criterion is the following:
     Net benefit (per installation) = inspection cost (per  installation)
Assuming inspection costs of $20, we calculate the consumption rate for
which the new benefit equals $20.  The so called break even point consump-
tion  rate  turns out to be 1333 gal/yr.  This result can be interpreted
as follows:  An inspection program should only be aimed at  installations
with annual consumption rates greater than 1333 gal/yr.  To cover smaller
installations will not be profitable to date.
     The calculation of the air pollution reduction follows considerations
similar to the ones for the benefit calculations.  Because of the more
qualitative nature of the air pollution information known, we make some
simplifications.  We assume that overall only kQ% of all installations
will experience a pollution emission reduction after implementation of
inspection programs.  These kO% are derived from equilibrium levels in
Figures 5 through 9.  These improved installations emit 6% less sulphur
dioxide, exactly the same reduction as oil consumption.
     The reduction of the emissions of particulate matter is based on
the following European experiences.  Installations in non-compliance
have smoke level averages of about 3; through maintenance this value is
improved to smoke levels of 1 or 2, averaging 1.5.  This corresponds to
a 50% particulate matter emission reduction per  improved installation.13
The total reductions are calculated by multiplication of the fraction of
improved installations  and   improvement per installation (see Table X.t).
     There is no linear relationship between smoke number and particulate
matter mass.  For every source the relationship between the two is dif-
ferent because smoke numbers are an optical indicator dependent on par-
ticulate size distribution, whereas mass is not  influenced by particle
sizes.
                                 25

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Table XI.
Estimated SCL and Particulate Matter Emission Reduction for
the U.S.  (1978)
                                   Emission Reduction from
                                   Residential, Commercial & Insti-
                                   tutional Oil Users, total U.S.
                                                     tons
SO,
    reduction in
     of all installations)
Particulate Matte-r
($0% reduction in
     of all installations)
                              2.k
                             20.0
27.8AO
16,000
      For the reduction  of hydrocarbons,  no numerical  value  can  be  given.
 It  would  be interesting  to know more about it,  but  the  inspection method
 used  in  Europe  is  only qualitative.
      Results  of field  investigations done in  the  U.S. have to  be  availa-
 ble to either confirm  of dispute the assumptions  made here.  Once a  good
 data  base for the  efficiency improvements and the emission reductions  is
 established,  an inspection/maintenance  program  design effort would be
 easily justified.   The program design needs to  take  into account  the
 technical  skills of the  professional group executing the program  and
 probably  some additional  incentives  besides the fuel cost  savings.
 Maintenance of  energy  systems  in general  has  been neglected  in the past.
 It  has been only recently that maintenance has  again been  recognized as
 a cost saving activity.   Besides prolonging the  lifetime of the equipment
 and lowering  breakdown rates,  fuel cost savings are  beginning  to  be
 viewed as  a benefit of increased maintenance  efforts.  The timing seems
 good  to get inspection/maintenance programs designed, tested,  and accepted
 by  the public if the overall benefits to  the  oil  user can  be better  docu-
 mented.
                                  26

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7- Acknowledgements

     The authors would like to thank Robert E. Hall, Industrial Environ-
mental Research Laboratory, USEPA, for his support and encouragement for
the ongoing analysis of inspection/maintenance programs in West Germany
and Switzerland.  Also highly appreciated are the additional detailed
documentations received from Walter Hess, health inspector of Zurich and
from Mr. Gliwa at the Landesanstalt fur  Immissionsschutz, Essen.
                                  27

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                               REFERENCES

 1.  United Nations,  "World Statistics in Brief",  3rd edition,  N.Y.,  1978.
 2.  National  Geographic Society, "Energy, a Special  Report on  the Public
    Interest",  Washington, DC,  February 1981.
 3.  Federal  Dept.  of Transportation and Energy,  "Energy Consumption  of
    Switzerland 1979",  Berne 1980.
 4.  U.  Roth,  Th.  Gisberg,  W. Martin, E. Ledergerber, "Influences  on  the
    Settlement  and Land-Use by  Developments in the Energy Sector", Ministry
    for Land-Use,  Housing  ,  and City Planning, Bonn-Bad  Godesberg  1976.
 5.  Energy and  Environmental Analysis,  Inc., "End Use Energy Consumption
    Data Base:, Dept.  of Energy, Washington, DC,  June 1978.
 6.  Swiss Association of Heating Equipment Manufacturers, "Service Statistic
    as  of 1980",  internal  report, June  1980.
 7.  R.  Madler,  "Public Complaints About Air Pollution as an  Instrument of  a
    Control  Policy", Z. fur Gesundheitstechnik,  November 1975,  February 1976.
 8.  W.  Hess  et  al.,  "Oil  Heating Inspection in the City of Zurich",  Schw.
    Blaetter fur  Heizung und Lueftung 1979,
 9.  Swiss Federal  Government, ':'Proposal for an Environmental Protection Act",
    Berne, Switzerland, October 31, 1979.
 10.  Federal  Government of  Western Germany, "First Ordinance  for Execution  of
    the Federal Air  Pollution Control Act", August 28,  1974.
 11.  Swiss Federal  Dept. of Transportation and  Energy, "Requirements  for In-
    spection  of Combustion Efficiency of Heating  Installations",  preprint  of
    draft proposal,  January 1980.
 12.  Dept.  of  Air  Pollution Control  of the State  of Basel, "Oil  Heating In-
    spection  in Basel", internal report, February 1980.
 13 .P.  Davids,  "Emission Reduction  and  Fuel Savings  for Oil  Heating  Installa-
    tion", Z. Hyg. Gesundheltstechnik, Bauphysik  96(2):  33, 1975.
 14.  Dept. of Public Health of  the  City of Zurich, "Summary  of  the results of
    Oil  Heating Inspections",1976 to 1978", internal report, July 1979-
15.  W.  Hess,  "Millions  Wasted  Inefficiently",  Schw.  Handelszeitung Nr. 3,
    January 20, 1977-
16.  W.  Hess,  "First  Results of  Combustion Efficiency Inspection in the City
    of  Zurich", unpublished paper,  1980.
                                    28

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17-  R.  Madler, "Cost-Benefit Analysis of Governmental  Oil-Heating Inspection
    Programs Versus Porposal for Required Service and  Maintenance by Private
    Enterprises", consulting report, July 1980.
18.  USEPS, Deputy Assistant Administrator's Report on  Ambient Monitoring
    Activities, Air Portion, U.S. Environmental  Protection Agency,
    Washington, DC, 1980.
                                   29

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                      SUMMARY  OF LEGAL  SITUATION

 West  Germany
      In  197^  A  Federal  Law  for  Environmental  Protection was enacted
 ("Bundes-lmmissionsschutzgesetz).  In a first  ordinance to  that  law, also
 in  197^*,  standards  for  heating  equipment were set and  its  maintenance was
 regulated.  The following extracts  deal with  oil-fired heating  systems:
      Standards^
      smoke  level  (Bacharach):              3 or better
      C02  %  for  existing  installations:     1%  or higher
      CO   %  for  new  installations:          10% or higher
      Hydrocarbons:                         not detectable with prescribed
                                           method
      Inspections:
      - annually through  chimney sweeps
      - chimney  sweeps report  noncomplinances  with regulating agency
      Instrumentation  for Inspection:
      - description  which corresponds to the Bacharach pump or other mechan-
       ical pumps
      - smoke  level  definition - same as US Bacharach scale
      - Forms  prescribed
      - Hydrocarbon  test  - on  filter paper  of  smoke pump, chromatography
                          concentrated towards rim, visual detection
                          through yellowish color
      Enforcement:
      Fines, no  limits reported

Switzerland
      In the near future, Switzerland will  enact a Federal  Environmental
Protection Law.  In addition  to the law, many  ordinances have already
been prepared and published as  guidelines.  Many state and communal govern-
ments have declared some of the guidelines mandatory and enforce them.
     Proposed Environmental Protection Law:
     - authority to require periodic inspection for oil-fired heating sys-
       tems rests with the cabinet
     - limits will  be set on the sulfur content of fuel oils
                                   A-1

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     Guide!ines:
     - Combustion efficiency of heating installations is discussed in k.2,
       Table II.
     - Bacharach smoke level standards for comparision are defined as in
       ASTM 2156-65 plus  additional  requirements for printing, screen
       resolution, glossiness, whiteness of paper, resulting in a much
       higher quali ty.
     - air quality standards SO-,
       annual average of 1/2 h values - 60 micrograms/m3
       95% percent!le of 1/2 h values - 300 micrograms/m3
     - construction and design of chimneys and stacks;
       detailed mathematical treatment for stacks of heating systems  above
       approximately 80 gal/yr capacity
     - general  rules and minimum dimensions for chimneys of smaller instal-
       lations
     - inspections of oil-fired heating installations
     Enforcement in Switzerland
     Proposed Environmental Protection Law, general  formulation (not  speci-
fied for the case of noncompliance with oil-heating  standards):
     if noncompliance is intentional:           prison up to 6  months
     if noncompliance is through carelessness:  fine up to SFr. 20,000
                                                (US  $10-12,000)
                                  A-2

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6. Associations of Swiss Manufacturers of Heating Equipment  (VSO and KRW):
        Economy of Oil-Fired Boilers

        These associations discuss the new Swiss guidelines  for technical
   design of burners and boilers.  These guidelines standardize shape and
   size of flames of burners in  relation to capacity, and shape and size of
   combustion chambers of boilers to achieve symmetrically and evenly dis-
   tributed energy densities on  the heat exchanger surfaces.  The associations
   welcome these new guidelines.
                                     B-1

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7. R. Madler:  Treatment of Public Complaints About Air Pollution as a Task
               for Communal Governments, Gesundheitskchnik:, November 1975,
               and February 1976.

        Some ideas about the relationship between public concern about air
   pollution and the official air pollution control policy of governments are
   presented.  The history of oil heating inspection programs is outlined, and
   still today is closely related to those public complaints about air pollu-
   tion.
        Air pollution emitted by oil heating installations  is easily detectable
   by the human senses;  soot  has  an  optical impact on its environment, hydro-
   carbons (from oil heating) are detected as bad odors.  Even today, the
   City of Zurich receives nearly a thousand complaints annually concerning
   3-^*00 heating installations which are emitting excessive hydrocarbons or
   soot.
                                      B-2

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8.  W.  Hess:   Oil-Heating  Inspection  in  the  City  of  Zurich.  Summarized  Results^
              of the Heating  Periods,  "Schweizeirsche  Blatter  fur  Heizung  und
              Lufhing",  1979-

         This  is probably  the most  extensive publication  about  inspection  pro-
    grams.   In great detail,  the  influences  of  the following characteristics
    on  air  pollutant emissions  are  investigated:
         -  age of oil-burner  and  boiler
         -  revolutions of  burner  fan  motors
         -  material  of boilers  (sheet metal  versus cast Iron)
         -  burner capacity
         -  periodic  maintenance by  manufacturer (subscription)
         -  market share
         The  information  in this  publication is discussed in detail  in  the
    text.
                                      B-3

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12. Air  Pollution  Agency  of  the  State of  Basel-Land:
         Oil  Heating  Inspections,  Results of  the  Heating  Period  1978/79,
         internal  report,  sent to  related professionals.

         The  inspection program  in Basel-Land is  similar  to  the  Zurich  program.
   The  major difference  is  the  inspection  period:   1  year  in  Basel-Land, com-
   pared to  two years  in  Zurich.   As explained  in  part 5.1  of the  text, this
   difference mzy explain various findings of the  relative  inspection  programs.
   The  development of  the percentage of  installations exceeding  standards  is
   presented in Figure 2.
         Similar to the publications of W.  Hess8'15'16   , a few  findings
   about influencing factors are  reported:
         - capacity of  installation
         - periodic maintenance  by manufacturer  (subscription)
         The  results obtained from this  inspection  program are statistically
   not  significantly different  from the  Zurich  results.
                                      B-k

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13.  P-  Davids:  Emissions Reduction and Fuel Savings  for  Oil-Fired  Heating
                Systems, "Zeitschrift fur Hygiene, Gesundheitsechnik  und
                Bauphysik", February 1975-

         In addition to the previously discussed publications  from  P.  Davids
    are results about the interdependence of air pollution  emissions  and  age  >
    of the installations.  Installations built  in 1955 have  an  average smoke
    level  of 2.1, installations built in 1973  have a  smoke  level  of only  1.7-
    for a reduction from sjnoke no. 3 to no. 3.5, a reduction of  suspended par-
    ticulate matter of more than  50% can be assumed.   (See  figure below).
         The newly reported emissions  (specific numbers,  averages of  an unknown
    sample) of gaseous air pollutants are:
         CO:  1.5 g/kg oil (relation to CO- %  not reported)
         NO : 2.1 g/kg oil (no relation to CO, %)
                RZ  RA
                   [_mg_]
                 5   100  -

                 4   80  -

                 3   60  -
2  40

1  20

0   0
                                 ^-_^
                          1  .  |  .  1 •  1  '
                                     ?   10   12  14   16 CO;
                 Interdependence of  C02 with  Smoke  Numbers  (RZ)
                and TSP Emissions  (RA).
                                       B-5

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15.  W.  Hess:   Millions  Uselessly Wasted,  "Schweizerische Handelszeitung",
              March  1977.

        The  author  summarizes  some  important effects of oil heating systems
    inspections  for  air pollution  and  combustion efficiency  in Zurich,
    Switzerland:
        air  pollution:   S02  - k3 t/yr  (\% of total)
                         Soot - 1.7  t/yr  (60% of  total)
                         CxHy - 176  t/yr  (approx.  35%)
        fuel  savings:    oil  - 10.6 mill  liter  (25% of total)
        These numbers  are  based on  a  sample of 17,000 inspections for air
    pollution, but only ^50 inspections  for fuel savings.  However, they are
    one of  the most  precise information  sources about the positive effects of
    inspection programs.
                                      B-6

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16. W.  Hess:   First  Results of Combustion  Efficiency  Inspections  in the City
              of  Zurich, unpublished paper,  1980.

        The main  results are discussed  in the  text,  part 5.2.   In addition to
   the distribution of combustion efficiencies,  the  distribution of stack
   gas temperatures may be of interest:
                                temperature  range
        % of  installations       °C         °F
2
23
45
23
6
2
ge:
<150
150-199
200-249
250-299
300-349
>350
231
<302
302-390
392-480
482-570
572-660
>662
448
    (sample  size:  3000)
                                      B-7

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R. Hunziker:  Surveillance of Economical Operation of Oil Heating  Installa-
              tions, Dokumentation 16, Swiss Association of Engineers and
              Architects

     An instrument is described for continuous monitoring of oil heated
boilers.  Soot and unburnt hydrocarbons are monitored.  The instrument
produces an alarm if any one of these components exceeds the standards.
     The author emphasizes the relationship between air pollution emissions
and combustion efficiency.  Results from lab tests support the positive
relation between the two.  For three different types of burners (not speci-
fied) the following curves were found:
                                  CO  Cone.
     The alarm monitor allows the installation to maintain a better opera-
ting range and initiates adjustments/repairs when necessary.  The author
claims a permanent combustion efficiency of 90-95% for monitored installa-
tions.
                                  B-8

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Annual Report of the Environmental  Protection Agency of the City of Berne,
Switzerland, 1979.

      In  1978/79  3509 inspections were performed and  15% violations of  air
pollution standards were found.  The violations increase with the age of
the installations.  From previous periods, the following results are
reported:
                            # of inspections       % violations
      197V75                      W&                  32
     1975/76     •                 35^6                  29
     1976/77                      2328                  23
     1978/79                      3509                  15

     More than half of these violations are because of hydrocarbons.   Sig-
nificant differences between manufacturers are reported:
     best brand:     8% violations
     worst brand:   57% violations
                                   B-9

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P. Davids:  Success of Oil-Heating Inspection in "Nordnein-Westfalen",
            (West German State), "Das Schornsteinfegerhandwerk", April 1974.

     New results from the heating period 1972/73 are reported.  The main
concern in this paper (published after the 1973 oil price increase) is the
possible savings of fuel.  Combustion efficiency (average of  inspected in-
stallations) improved since 1964/65 from 77.5% to 83.1%.  The average capa-
city of oil burners (compared with mode of size distribution  reported one
year earlier: 1.1 gal/hr) is approximately 1.7 gal/hr.
     Because of the successful  implementation of the inspection program,
the legally required chimney cleaning (number of chimney sweeps) was re-
duced  (reduction not specified).
     The author suggests a further increase to an average combustion effi-
ciency of 88% as an objective for the near future.   Additional fuel savings
(Nordheim-Westfalen) would amount to 160 million gallons per year.
                                  B-10

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 P- Davids, et. al.:  Possibilities for Reduction of Soot and Odors Emitted^
                      by Oil-Fired Heating  Systems by Process Optfmization_
                      and Mechanical  Improvements, "Gesundheits-Ingenieur",
                      September  1973.

      Results  of  inspections on  38,000  installations  in  the  heating period
 71/72 are  evaluated.  Soot and  odor emissions can be reduced to a  minimum
 level  through operation of the  installations with C02 concentrations  be-
 tween  10 and  13%.  The  improvements compared to  taday's  situation  is  con-
 siderable.  The simultaneous increase  in combustion"efficiency  reduces
 emissions  further, though not in  the same amount.  Efficiency and  fuel
 conservation  is of interest for the owners of the  installations.
     Different brands of burners and boilers differ  significantly  in  air
 pollutant emissions and combustion efficiency.   Mechanical  improvements
 on insufficient designs are feasible.   The author supports technical and
 emission standards for burners  and periodic, maintenance.  He expects then
 that almost all  installations will operate with maximum efficiency and
minimal air pollution.
     Numerical results  (38,000  installations, West Germany,  1971/72):
          installations  exceeding  emission  std:                 10%
          installations  exceeding  hydrocarbon emission std.:    3%
         minimum  of  smoke level in function of  C0_:            smoke level
                                                               2 at m  C02
         average  C02 %:                                        8.5%
         most frequent  burner capacity (mode of
         size distribution):                                   1.1  gal/hr
                                 B-11

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 L. Marci:  Possible Savings for Heating Installations and Their Limitations.
           "Installation", May 1976.

     Construction and design of installations are important for efficiency
 i n two ways:
     - maximum efficiency under optimal conditions,  like test labs, etc.
     - transfer of these desirable efficiencies to operations in practice
       in the long run with infrequent maintenance and other adverse condi-
       tions
     The elements affecting efficiency are discussed and evaluated:
     - stack gas temperature (low, just above acid condensation temperature)
     - combustion air temperature (as high as possible, recirculation of
       heated air)
     - excess combustion air
     - heat radiation losses of boilers and hot water pipes, related to in-
       termittent burner operation
     - effect of "flue dampers"
     The author combines all these considerations in calculating total
annual efficiency of installations.   He presents three important recommen-
dations:
     - demand for high quality of installations in construction  and replace-
       ment
     - high quality and advanced design in manufacturing
     - periodic maintenance
                                  B-12

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Swiss Association of Heating Equipment  Manufacturers  (VSO):
     "Service Statistics as of March  30,  1980",  internal  Memo

     Besides the information for  Figure 1  (size  distribution),  other numer-
ical  data in the report  are:
     - 30% of all  installations are periodically  (once  per heating  period)
       maintained according  to a  long  term  contract  between owner and manu-
       facturer
     - In Switzerland  there are 1110  service  technicians  for  oil and gas
       burners,  350  of them are federally  licensed.  This corresponds to
       622 burners  installed  in Switzerland per  service technician.
                                B-13

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