Executive Summary

                     EPA REGION VH
             ORGANIZATIONAL HEALTH SURVEY

                        July 1993
                        Developed By

    ,  CONTINUING EDUCATION AND DEVELOPMENT DIVISION OF

               NATIONAL SEMINARS GROUP

 A DIVISION Of ROCKHURST COLLEGE CONTINUING EDUCATION CENTER
V.'.-:

-------
                        TABLE OF CONTENTS





INTRODUCTION 	   2






RESEARCH PLAN	2





INTERPRETATION OF DATA	2






MAJOR OBSERVATIONS 	   3





RECOMMENDATION	   4






SUMMARY OF SIGNIFICANT FINDINGS PER CATEGORY	4



     Comparison of Mean Ratings for Major Categories	5



     Significant Findings Per Category	11



          Communications 	  11



          Performance	13



          Quality	15



          Supervision	17



          Teamwork	18



          Working Conditions  	  19



          General Personnel  	  21



          Personnel:  Change  	  24



          Personnel:  Diversity 	  25



          Senior Management  	  26

-------
                     ; EXECUTIVE SUMMARY OF
                         EPA REGION VII
                  ORGANIZATIONAL HEALTH SURVEY
INTRODUCTION

During the first quarter of  1993, the management of EPA Region
VII commissioned the Continuing Education and Development
Division of .Rockhurst College Continuing Education Center to
conduct a Organizational Health Survey of its employees.

The purpose of this study was to measure across all personnel
levels .the- Organizational Health (prevailing influence or
enviromrtental conditions characterizing a group). Organizational
Health was operatibnally defined through the theoretical
constructs of communications, performance, quality, supervision,
teamwork, working conditions, general personnel—change and
diversity—and senior management. Participant responses were
analyzed by the above categories as well as demographic groups of
iriihOEity or non-minority, sex, age, length of employment and
supervisory or non-supervisory.

The underlying assumption in the development of the survey and
the interpretation of the results is that higher levels of
satisfaction within these categories of organizational health
indicate stronger and more positive organizational health.

This Executive Summary contains illustrative graphs as well as
highlights of the descriptive statistics. Detailed analysis and
significant findings are reported in the book,  DETAILED RESULTS
OF EPA REGION VII ORGANIZATIONAL HEALTH SURVEY.
RESEARCH PLAN

All employees were sent a copy of a questionnaire to determine
the work climate at Region VII.  In order to maintain
confidentiality, questionnaires were sent by mail for processing.
The response rate was exceptionally high with 70% of the
employees returning their surveys (431 out of 611 mailed).
INTERPRETATION OF DATA

There are two measures which can be used to determine whether
sub-groups (e.g., males and females) have different responses to
a specific question.

-------
     •    Means:  The  "average" response of one group such  as
          females is compared to another group such as males to
          see if they  are similar.'

     •    Distributions:  The distribution of responses  (ratings
          of 1, 2, 3,  4, 5) is compared to the distribution of
          responses for another group.             • -..-'. '.-_:/.••-'^."J-.

Two groups may have similar means, but have ,/diif fereiit—'' r  •
distributions.  For example, a normal distribution-(bell-shaped
curve) could have the  same mean as an exponential Curve7 (skewed
curve).  But their distributions are not the sained-      ;•• uo  ;

Commentary (in Detailed Results Report) for a graph which; appears
to have similar means  will indicate that the distributions  are-
different.  For those  situations, review the-distributions-for
that specific question (see Detailed Results"Report) . • -•Yott 'will
notice that the percentages for the different categories (e.g^,
strongly agree, agree, uncertain, disagree, and strongly"'   • -"-•-'••
disagree)?have a different pattern.  The statistic- ChiTsquared
was used as the measure to determine whether the 'distributions
were similar; the criteria used was a probability level  less"than
.05.                                       •••_'.-••    ..,
MAJOR OBSERVATIONS

The lowest ratings occur for the category  "Senior Management";
however, it should be kept in mind that there was only one  rating
question for that category.  Those lowest  ratings occurred  for
all subcategories of race, sex, age, length of employment and
supervisory status.                         :. -      " ;t   " -

Other interesting findings across the categories and demographic
cuts were:

1)   the highest communication rating was  given by  "supervisory
     employees" and the lowest was given" by "non-white"       -  ,
     employees;                                 ~ ."'.''•  •"'

2)   the^ highest performance rating was given by ""supervisory
     staff" and the lowest performance rating Was .given  by -"non-
     white" employees;

3)   highest quality rating was given by "supervisory employees";

4)   highest supervision rating was given  by  "supervisory
     employees" and males appeared more satisfied with
r     supervisory actions than females;

5)   highest teamwork rating was given by  "supervisory employees"
     and the lowest were given by "non-whites" and  persons
     "employed 3 to 8 years";

-------
6)   highest working conditions  (enough time, supplies or
     equipment to do their jobs) rating was given by  "non-white
     employees" while  "white employees" had stronger  level of
     agreement that they were satisfied with the working
     environment and felt valued and respected as an  employee;

7)   average ratings were given by all sub-groups in  response to
     the general personnel questions and slightly more than half
     of the employees  would prefer more money allocated for
     technical training (skill development for immediate job);

8)   highest change rating was given by "supervisory  employees"
     and "non-whites"  and "female" employees have a stronger
     level of agreement that change is an opportunity and not a
     nuisance;

9)   highest personnel diversity rating was given by  "supervisory
     employees" and the lowest was given by "non-white";

10)  senior management received the highest ratings from persons
     under age 30 and  the group, as a whole, perceived
     senior management as the area in greatest need of
     improvement."
RECOMMENDATION

It is recommended that focus groups, teams, and/or task force
groups be convened to develop and implement organizational
strategies and action plans to address the issues that surfaced
in this survey.
SIGNIFICANT FINDINGS PER CATEGORY

The following pages of the executive report are: 1) summary
graphs comparing the mean ratings by Major Conceptual Categories
and Demographic Categories and 2) summary pages per category of
the results from the survey.  Please refer to the Detailed
Results for clarification and documentation for the findings.

-------
   Comparison of Mean Ratings For
          Major Categories
              Graph 1
Communications
Performance
Quality
Supervision
Teamwork
Working Conditions
Personnel: General
Personnel: Change
Personnel: Diversity
Senior Management *
*
S/
2.6

2.7

2.5

h 2.5

2.5

2,8

| 2.9

2.5

3

3.5

1 2 3 4 E
^ A U D SI
* One rating question.

-------
  Comparison of Mean Ratings For
      Major Categories By Race
                 Graph 2
                      White
               Non-White
   Communications

      Performance

          Quality

      Supervision

       Teamwork

Working Conditions

 Personnel: General

 Personnel: Change

Personnel: Diversity

Senior Management
   2.6

   2.7

    2.5

    2.5

    2.5

   2.8

  2.9
    2.5

    3
3.5
 2.8

 2.9
2.6

2.6

 2.7

 2.7

 2.8
2.5
  3.2
    3.5
     i
                543212345
                SD     U      SA      U     SD

-------
  Comparison of Mean Ratings For
      Major Categories By Sex
                Graph 3
                   I   1 Female
Male
  Communications

     Performance

         Quality

      Supervision

       Teamwork

Working Conditions

 Personnel: General

 Personnel: Change

Personnel: Diversity

Senior Management

-------
   Comparison of Mean Ratings For
Major Categories By Two Age Groups
                  Graph 4
    Communications

      Performance

          Quality

       Supervision

        Teamwork

 Working Conditions

  Personnel: General

  Personnel: Change

 Personnel: Diversity

 Senior Management
                       Under 30
                 45 +
 2.6

 2.7

 2.6

 2.5

 2.6

2.8

2.9
  2.4

 2.8

3.1
         -1
 2.6

 2.6

2.4

2.5

2.5

 2.8

 2.8
                2.5

                 3
                   3.4
                                     L_	L
                543212345
                SD     U      SA     U     SD
                      8

-------
      Comparison of Mean Ratings For
Major Categories  By Length of Employment
                     Graph 5
       Communications

          Performance

              Quality

          Supervision

           Teamwork

     Working Conditions

     Personnel: General

     Personnel: Change

     Personnel: Diversity

     Senior Management
                           < 3 years
                  9 +
   2.6

   2.7

   2.6

   2.5

   2.5
  2.8

  2.9
   2.4

  2.8
3.4
                       i    r
                                 ~
 2.6

 2.6

2.4

2.5

2.4
 2.8

 2.8

2.5

  3
    3.5
     i
                    543212345
                    SD      U     SA      U    SD

-------
   Comparison of Mean Ratings For
Major Categories By Supervisory Role
                  Graph 6
                 I  1  Supervi
rvisor
Non-supervisor
   Communications

      Performance

          Quality

       Supervision

        Teamwork

 Working Conditions

  Personnel: General

  Personnel: Change

 Personnel: Diversity

 Senior Management
                543212345
                SD     U      SA      U    SD
                      10

-------
                          COMMUNICATIONS


Number of Questions;

     11 questions (Ql, Q3, Q6, Q7,  Q8, Q36, Q46, Q48, Q49, Q53,
Q54)


        • All questions requested a rating.

        • Two questions (Q6 and Q54), however, had a scale for
          which low scores could imply a "problem area;" this was
          in contrast to most questions for which "low" scores
          were positive.

Major Observations

The highest average Communication rating was given by
"Supervisory" personnel.  The lowest was given by "non-white"
employees.

     •  42% disagree that  there is  an atmosphere of  open,
        informal and honest communication (Ql).

     •  74% agree that they are allowed to  discuss openly
        difficult issues or problems which  affect their jobs
        (Q3).

     •  There is a range of opinion concerning whether
        information communicated to them is selective (Q6).

   Differences  By Race

     "Non-whites" were more likely to feel  that some information
     was withheld from them (Q6).  They also were less likely to
     agree that their opinions were encouraged and respected
     (Q7),  and less likely to agree that they had access to the
     information they needed to do the job  (Q8).

   Differences  By Sex

     Females were more likely to feel that  some information was
     withheld from them (Q6).  They were less likely to feel that
     they could be direct  and honest with their supervisors and
     less likely to feel comfortable discussing new assignments
     with their supervisors (Q53).

     Males were more likely to give "uncertain" ratings to
     "Supervisor gives me  clear directions" although the mean
     ratings for Q49 were  similar for both  males and females.

     Females were more likely to indicate that "conflicts  and
     disagreements" were usually ignored in their sections.
                                11

-------
   Differences By Length of Employment

     Persons who had been employed less than three years were
     more likely to agree that there was an atmosphere of open,
     informal, and honest communication (Ql).  Persons who have
     been employed 3 to 8 years were more likely to disagree with
     this statement.

     This pattern of response continued when employees indicated
     their level of agreement with "information that is
     communicated to me is very selective.  People withhold
     information" (Q6).  Persons employed 3 to 8 years were more
     likely to agree with this statement.

   Differences by Supervisory Role

     Supervisory persons generally gave more positive responses
     than did non-supervisory persons on four of the 11
     questions.  Non-supervisory persons tended to be more likely
     to feel that information was withheld from them (Q6), and
     that conflicts and disagreements were ignored in their
     section (Q54).

     Non-supervisory persons were less likely to agree that their
     opinions were encouraged and respected (Q7), and less likely
     to agree that conflicts were honestly discussed and resolved
     in their section.
Interpretation Note;

Questions 6 and 54 had "reversed" ratings; more specifically, a
low rating could indicate a "problem area," while a high rating
could indicate "not a problem area."  When the overall means for
the Communication Subgroup were calculated, these responses were
reversed so that the means would more accurately reflect the
rating for Communications.  On the individual graphs, however,
the actual scaling is used and an asterisk is shown to remind the
reader that the scaling was reversed.
                                12

-------
                           PERFORMANCE


Number of Questions;

     8 questions (Q9, Q13, Q15, Q16, Q22, Q61, Q62 and Q70)

        • All questions except Q13 requested a rating.
        • One question (Q9) had a scale for which low scores
          could imply a "problem area;" this was in contrast to
          most questions for which "low" scores were positive.
        • Question 13 requested one of two alternative responses.


Major Observations

The highest "Performance" rating was given by "Supervisory"
staff; the lowest was given by "Non-white" employees.

   Differences By Race

     Non-whites were less likely than whites to agree that
     outstanding achievements were rewarded in their department
     (Q22).  They expressed stronger disagreement that good
     performance was rewarded through pay or promotion (Q70).

   Differences By Sex

     Females were more likely than males to express some level of
     disagreement that most people are concerned with following
     established rules and regulations (Q16).

     Females were more likely than males to respond to both
     extremes "strongly agree" and "strongly disagree" that
     outstanding achievements were rewarded in their departments
     (Q22).  Females were also more likely to respond to both
     extremes that they were satisfied with their job (Q61).
     Females expressed more disagreement that good performance
     was rewarded through pay or promotion (Q70).

   Differences By Age

     Persons at least 30 tended to express disagreement that good
     performance was rewarded through pay or promotion (Q70).

   Differences By Length of Employment

     Persons employed at least 9 years were more likely to agree
     that they have sufficient authority to solve the routine
     situations and/or problems of their jobs (Q15).  They were
     also more likely to agree that when problems occurred in
     their sections that people spend their time looking for
     constructive solutions instead of someone to blame (Q62).
                                13

-------
Differences By Supervisory Role

  Non-supervisors would  like to have more influence about how
  their assigned tasks are completed (Q9).

  Supervisors gave stronger levels of agreement that they have
  sufficient authority to solve the routine situations and/or
  problems of their  jobs  (Q15).

  Non-supervisors gave stronger levels of disagreement that
  good performance is rewarded through pay or promotions
  (Q70).
                             14

-------
                             QUALITY


Number of Questions:

     10 questions (Q12, Q17, Q19, Q20, Q21, Q23, Q24, Q25, Q27,
Q28)
        • All questions except Q17 requested a rating.
        • Question 17 requested one of three specific choices.
Primary Level of Impediments

The majority of employees felt that "Senior Management" was the
primary level at which impediments occurred that impacted the
accomplishment of EPA's mission (Q17).

First level supervisors and managers were considered the primary
impediment more frequently by non-whites, persons under age 30,
and persons employed less than 9 years.

Major Observations

The highest "Quality" rating was given by "Supervisory" staff.

     Differences By Sex

        Females were more likely than males  to indicate that they
        were "uncertain"  that quality improvement efforts  have
        made a positive impact on Region VII (Q28).

     Differences By Age

        Persons at least  age 30 had a higher level of agreement
        that they knew who their internal customers  were (Q23)
        and who their external customers were (Q24).

        Persons, ages 30  to 44, had a higher level of
        disagreement that there were incentives to encourage
        workers to do excellent, high quality work beyond  the
        level of just doing enough to get by (Q27).

        Persons, at least age 45,  had a higher level of
        disagreement that the quality improvement efforts  have
        made a positive impact on Region VII (Q28).

     Differences By Years Employment

        Persons employed  at least 9 years tended to  have higher
        levels of agreement that they understood the mission of
        EPA (Q21),  that they knew who their  internal customers
        were (Q23), and that there were incentives to encourage
        workers to do excellent, high quality work beyond  the
        level of just doing enough to get by (Q27).
                                15

-------
Differences By Supervisory Role

   Supervisory staff gave higher levels  of  agreement  that
   people in Region VII are encouraged to be  creative and
   innovative (Q12), that they were encouraged to  analyze
   the tasks that they do and make recommendations to being
   more efficient (Q19),  that they understood the  mission  of
   EPA (Q21), knew who their internal  customers were  (Q23),
   knew who their external customers were  (Q24), and  that
   there were incentives  to encourage  workers to do
   excellent, high quality work beyond the  level of just
   doing enough to get by (Q27).
                          16

-------
                           SUPERVISION
Number of Questions;

     11 questions (Qll, Q34, Q35, Q38, Q40, Q41,  Q42,  Q43,  Q44,
Q44, and Q47)

        • All questions requested a rating.
        • One question (Q41) had a scale for which low scores
          could imply a "problem area;" this was  in contrast to
          most questions for which "low" scores were positive.

Manor Observations

The highest "Supervision" rating was given by "Supervisory"
staff.

     Differences By Sex

        Males had a  stronger level of  agreement than did females
        that when their supervisors gave them an  assignment the
        time frame and priorities of the assignment are clearly
        explained (Q34);  their supervisors  ask for an  explanation
        or discussion before criticizing their work (Q35);  their
        supervisors  involve them when  making decisions affecting
        their work (Q40);  their supervisors give  them  timely and
        useful feedback that helps them to  do a better job  (Q42);
        feel as though their supervisors appreciate them and the
        jobs they do (Q43); their supervisors praise them when
        they do an extra task or do something extremely well
        (Q44); and encourages them to  ask questions (Q45).

     Differences By Supervisory Role

        Supervisory  employees had a stronger level of  agreement
        than did non-supervisory staff that their supervisors are
        interested in their suggestions for improvement (Qll);
        their supervisor helps them to develop their skills so
        that they can advance their careers (Q38); and they
        understand the day to day concerns  and activities of
        their supervisors  (Q47).
                                17

-------
                             TEAMWORK


Number of Questions;

     5 questions (Q29, Q30, Q31, Q32 and Q33)

        • All questions except Q31 requested a rating.
        • Question 31 requested one of two specific choices.

Major Observations

The highest "Teamwork" rating was given by "Supervisory" staff;
the lowest was given by "Non-whites" and persons "employed 3 to 8
years."

     Differences By Race

        Whites tended to agree more frequently than did non-
        whites that they have trust and confidence  in the people
        with whom they work (Q29).

     Differences By Sex

        Males  tended to agree more  frequently than  did females
        that they have trust and confidence in the  people with
        whom they work (Q29).

        Males  also  tended  to agree  more frequently  than did
        females  that team  members share the responsibilities when
        the  team fails (Q32).

     Differences By Years Employment

        Persons  employed 3 to  8  years had  a higher  level of
        disagreement that  team members  share  the  praise when the
        team succeeds  (Q33).

     Differences By Supervisory Role

        Non-supervisory staff  had a lower  level of  agreement that
        people work well together as  a  team (Q30),  that team
        members  share  the  praise when the  team succeeds (Q32),
        and  that team  members  share the responsibility when the
        team fails  (Q33).
                               18

-------
                        WORKING CONDITIONS
Number of Questions;

     20 questions (Q4, Q50, Q55-Q58, Q63: 5 subparts, Q64, Q72,
     Q73: 5 subparts,Q74, Q75 )

        • All questions except Q4 and Q57 requested a rating.

Major Observations

The highest "Work Conditions" rating was given by "Non-white"
staff.

     Differences By Race

        Non-whites had a stronger level of agreement that they
        usually have enough time to do their jobs (Q55).

        Non-whites had a stronger level of agreement that they
        usually have the correct supplies and equipment to do
        their jobs (Q56).

        Whites had a stronger level of agreement that they were
        satisfied with the working environment at Region VII
        (Q64)  and that they felt valued and respected as an
        employee (Q74).

     Differences By Sex

        Males had a higher level of dissatisfaction than did
        females with Geographic  Information Services (Q63).   They
        had a higher level of satisfaction with the Motor Pool
        Services (Q73) and with  the Rest Room Facility
        Maintenance (Q73).

        Males had a higher level of dissatisfaction that they
        usually have enough time to do their jobs (Q55).

        A higher percentage of females (15%) indicated sexual
        harassment than did males (5%) (Q57).

        Males had a higher level of agreement that they felt
        valued and respected as  an employee (Q74).

     Differences By Age

        Persons under age 30 had a higher level of agreement that
        the amount of their workload was reasonable.

        Persons ages 30 to 44 had a higher level of satisfaction
        with LAN, PC, and Main Frame Services.
                                19

-------
Differences By Years Employment

   Persons employed 3 to 8 years  had a higher level  of
   disagreement that they usually have enough time to do
   their jobs (Q55).

   Persons employed less than 3 years had a higher level of
   satisfaction with the working  conditions (Q64).

   Persons employed 9 or more years  had a higher level  of
   satisfaction with the Motor Pool  Services (Q73).

Differences By Supervisory Role

   Supervisory employees have a higher level of  disagreement
   that they usually have enough  time to do their jobs  (Q55)
   and that the amount of their workload is reasonable
   (Q58).

   Non-supervisory employees  have a  higher level of
   satisfaction with LAN, PC,  and Main Frame Services (Q63)
   and Geographic  Information Services (Q63).

   Supervisory employees have a higher level of  agreement
   that Region VII offers training to enhance their  job
   skills  (Q72)  and that they feel valued and respected as
   an employee (Q74).

   Supervisory employees have a higher level of
   dissatisfaction with Meeting Room Scheduling  (Q73).
                          20

-------
                        GENERAL PERSONNEL
Number of Questions:

     13 questions (Q2, Q5, Q10, Q18, Q26, Q51:  5 subparts,  Q65,
     Q66, Q67)

        • All questions except Q2,  Q5, Q10, Q18 and Q26 requested
          a rating.
        • Questions 2, 5 and 10 requested one of two
          alternatives.
        • Question 18 requested the top four most beneficial
          program categories.
        • Question 26 requested the top four most beneficial NEW
          programs.

Preference Questions

Slightly more than half of the employees would prefer more money
allocated for technical training (skills development for
immediate job), while others would prefer money for personal or
professional development (skills and attitude development for
personal and career advancement in the future)  (Q2).

     •  Non-whites had a slightly stronger preference for
        personal or  professional development, while whites  had a
        slightly stronger preference for technical  training.

     •  Females had  a slightly stronger preference  for personal
        or professional development, while males had a slightly
        stronger preference for technical training.

The majority of employees would prefer cash (rather than time
off) as an award in the Special Act or Service Award program.
Persons who would prefer "time off" tend to be females or non-
supervisory staff.

Beneficial Programs

The top five programs which are considered to be beneficial to
employees include:

     •  Current Technology (LAN, Voice Mail,  Video  Conferencing,
        Computer Systems Training).

     •  Details and  Rotations

     •  In-house Training Program

     •  Tuition Assistance for Continuing Education

     •  Furniture, Equipment,  and Building Maintenance
                                21

-------
More than one-third of the non-whites also selected Developmental
Programs.  Tuition Assistance for Continuing Education was
selected more freguently than was Current Technology.

The top five new programs which were considered to be beneficial
to employees include:

     •  Fitness Center

     •  Work at Home

     •  Assessment of Supervisors by Employees

     •  Child Care Facility

     •  Environmentally Friendly Transportation Program (car
        pools,  bike racks,  walking and jogging tracks at
        worksite)

Supervisory staff also included Life and Estate Planning as one
of major interest.

Major Observations

The highest "General Personnel" rating was given by "Supervisory"
staff.

     Differences By Race

        Non-whites had a stronger level of disagreement that
        hiring and promotion practices appeared to be fair (Q67).

     Differences By Sex

        Males had a stronger level of dissatisfaction with Career
        Counseling (Q51).

        Females had a stronger level of disagreement that hiring
        and promotion practices appeared to be fair (Q67).

     Differences By Age

        Employees at least age 45 were more satisfied with Office
        Supply Services and Photo Copying Facilities (Q51).

        Employees at least age 45 had a stronger level of
        agreement with their understanding of the employee
        benefit package (Q65).
                                22

-------
Differences By Years Employment

   Employees with less  than 3  years  employment  had a
   stronger level of dissatisfaction with  Office  Supply
   Services and Photo Copying  Facilities  (Q51).

   Employees with at least  9 years employment had a stronger
   level of satisfaction with  the Centralized Processing of
   Travel and Time Keeping  (Q51).

Differences By Supervisory Role

   Non-supervisory employees had a stronger level of
   disagreement that hiring and promotion  practices appeared
   to be fair (Q67).
                           23

-------
                        PERSONNEL: CHANGE


Number of Questions;

     4 questions (Q39, Q52, Q59, Q60)

        • All questions requested a rating.

Major Observations

The highest "Personnel Change" rating was given by "Supervisory"
staff.

     Differences By Race

        Non-whites  have a stronger level of agreement that change
        is an opportunity and not a nuisance (Q59).

     Differences By Sex

        Males  have  a stronger level of  agreement  that their
        supervisors explain to them the reasons  for  changes that
        affect them (Q39).

        Females have a stronger level of agreement that  change  is
        an opportunity and not a nuisance (Q59).

     Differences By Years Employment

        Employees employed less than 3  years have a  stronger
        level  of agreement that change  is an opportunity and not
        a nuisance  (Q59).

     Differences By Supervisory Status

        Supervisory employees  have  a stronger level  of agreement
        that change is an  opportunity and not a nuisance (Q59)
        and that people in their sections are very supportive of
        each other  during  periods  of change (Q60).
                               24

-------
                       Personnel:  Diversity


Number of Questions;

     5 questions (Q68, Q69, Q71, Q76, Q77)

        • All questions requested a rating.
        • One question (Q71) had a scale for which low scores
          could imply a "problem area;" this was in contrast to
          most questions for which "low" scores were positive.

Major Observations

The highest "Personnel Diversity" rating was given by
"Supervisory" staff; the lowest was given by non-whites.

     Differences By Race

        Non-whites had a stronger level of disagreement that
        there is a climate of open and frank communication about
        diversity issues,  such as age, gender and race (Q68),
        that opportunities for advancement are open to all
        employees regardless of age,  gender, ethnicity, cultural
        background, sexual orientation,  disability or religion
        (Q69),  and that positive progress is being made to
        provide equal opportunity to  all employees (Q77).

        Non-whites had a stronger level of agreement that  there
        exist prejudices,  stereotypes and barriers that hinder
        the advancement of women (Q71) and that there exist
        prejudices, stereotypes and barriers than hinder the
        advancement of minorities (Q76).

     Differences By Sex

        Females had a stronger level  of agreement that there
        exist prejudices,  stereotypes and barriers that hinder
        the advancement of women (Q71) and that there exist
        prejudices, stereotypes, and  barriers than hinder  the
        advancement of minorities (Q76).

     Differences By Supervisory Role

        Non-supervisory employees had a stronger level of
        disagreement that there is a  climate of open and frank
        communication about diversity issues, such as age, gender
        and race (Q68), that opportunities for advancement are
        open to all employees regardless of  age, gender,
        ethnicity, cultural background, sexual orientation,
        disability or religion (Q69), and that positive progress
        is being made to provide equal opportunity to all
        employees  (Q77).
                                25

-------
                        SENIOR MANAGEMENT
Number of Questions;

     3 questions  (Q14, Q37, Q78)

        • Question  14 requested 2 areas for improvement.
        • Question  37 requested a rating.
        • Question  78 requested a "yes/no" response.

Ratings By Major  Subgroups  (037)

The one question  (Q37) involving a rating for Senior Management
requested employees indicate their level of agreement with the
following:

     Senior Management has  communicated a clear philosophy and
     direction for Region VIII.

Senior Management received  the highest ratings from persons under
age 30.  Females were more  likely than males to give "uncertain"
ratings.

Areas for Senior Management to improve (014)

The group, as a whole, perceived "Communication (including
listening)" as the area in  greatest need of improvement.
Supervisors, however, felt  that "Teamwork" was the area in
greatest need of improvement.  Non-supervisors included
"Teamwork" as an area to improve,  but a larger percentage
considered "Delegation" as  important.

Although both males and females felt that "Communication" was the
area in greatest need of improvement, females put a heavier
emphasis on Communication, while males put heavy emphasis also on
"Delegation."

Positive Changes in Past Several Months (078)

One-third of the group felt that Senior Management had made a
number of positive changes during the past several months;
however,  two-thirds responded "no"  to this question.
                               26

-------
QUESTIONNAIRE

-------
              DETAILED RESULTS

                     OF


                EPA REGION VII

        ORGANIZATIONAL HEALTH SURVEY

                  JULY 1993
                DEVELOPED BY
CONTINUING EDUCATION AND DEVELOPMENT DIVISION
                     OF
           NATIONAL SEMINARS GROUP
 A DIVISION OF ROCKHURST COLLEGE CONTINUING EDUCATION CENTER

-------
                       Table of  Contents



Executive Summary



Detailed  Results


      Interpretation of Data	    1

      Mean Ratings for Major Categories  	    2

      Communications 	   10

      Performance	   29

      Quality	   46

      Supervision	   64

      Teamwork	   80

      Working Conditions	   92

      General Personnel	  122

      Personnel: Change 	  176

      Personnel: Diversity	  186

      Senior Management	  196
                              *


Appendix A: Banners for all questions in order of question number


Appendix B: Means and standard deviations for rating questions


Appendix C: Questionnaire

-------
                             EPA REGION VII
                 ORGANIZATIONAL HEALTH SURVEY

All employees were  sent a copy of a questionnaire to determine the work climate at
Region VII.  In order to maintain  confidentiality, questionnaires were sent by mail for
processing.  The response rate was exceptionally high with  70% of the employees
returning their surveys (431 out of 611 mailed).

Interpretation  of  Data

There are two  measures which can  be used to determine whether sub-groups (e.g.,
males and females)  have different responses to a specific question.

      •     Means:  The  "average" response of one  group such  as females is
            compared to another group such as males to see if they are similar.

      •     Distributions:  The distribution of responses (ratings of 1, 2, 3, 4, 5) is
            compared to the distribution of responses for another group.

Two groups may have similar means, but have different distributions.  For example, a
normal distribution (bell-shaped curve) could  have  the same mean as an  exponential
curve (skewed curve). But their distributions are not  the same.

Commentary in this paper for a graph which appears to have similar means will indicate
that the distributions are different.  For those situations, review the distributions for that
specific question.  You will notice that the percentages for the different categories (e.g.,
strongly agree, agree,  uncertain, disagree,  and strongly disagree)  have a different
pattern. The statistic Chi-squared was used as the  measure to determine whether the
distributions were similar;  the criteria used was a probability level less than .05.

Except for the  summary graph at the beginning of each section, no graph has been
displayed unless the Chi-squared  statistic was significant.  Distribution graphs are only
shown for ratings questions when the means  for the sub-categories differ by .1 or 0.

Overall Observations

The lowest ratings occur for the category "Senior Management";  however, it should be
kept in mind that there was only one rating question  for that category.  Those lowest
ratings occurred for all subcategories of race,  sex, age,  length of employment, and
supervisory status.

-------
  Comparison of Mean Ratings For
          Major Categories
              Graph 1
Communications
Performance
Quality
Supervision
Teamwork
Working Conditions
Personnel: General
Personnel: Change
Personnel: Diversity
Senior Management *
1
SA
2.6

2.7

2.5

2.5

2.5

2.8

2.9

2.5

3

3.5

2345
A U D S[
One rating question.

-------
  Comparison of Mean Ratings  For
      Major Categories By Race
                 Graph 2
                      White
               Non-White
  Communications

     Performance

         Quality

      Supervision

       Teamwork

Working Conditions

 Personnel: General

 Personnel: Change

Personnel: Diversity

Senior Management
   2.6

   2.7

   2.5

   2.5

   2.5
  2.8
  2.9
    2.5
3.5
                    i   r
-W,
        2.8
        2.9
2.6

2.6

2.7

2.7
        2.8
       2.5
                     3.2
           3.5
            i
                543212345
                SD     U      SA      U     SD

-------
  Comparison of Mean Ratings For
       Major Categories By Sex
                 Graph 3
                        Female
                  Male
   Communications

      Performance

          Quality

      Supervision

       Teamwork

Working Conditions

 Personnel: General

 Personnel: Change

Personnel: Diversity

Senior Management
   2.7

   2.8
    2.5

    2.6

    2.6
   2.8

  2.9
    2.5
  3.1
3.5
2.5

 2.7
2.5

2.5

2.5
 2.8

 2.9
2.5

 2.9
    3.5
     i
                543212345
                SD     U      SA      U     SD

-------
   Comparison of Mean Ratings For
Major Categories By Two Age Groups
                  Graph 4
                        Under 30
                 45 +
    Communications

       Performance

          Quality

       Supervision

        Teamwork

 Working Conditions

  Personnel: General

  Personnel: Change

 Personnel: Diversity

 Senior Management
 2.6

 2.7

 2.6

  2.5

 2.6

 2.8

 2.9
  2.4
 2.8
3.1
                    j	i
 2.6

 2.6

2.4

2.5

2.5

 2.8

 2.8
2.5
    3.4
                 543212345
                 SD      U      SA     U     SD

-------
      Comparison of Mean Ratings For
Major Categories By Length of Employment
                     Graph 5
                           < 3 years
                   9 +
       Communications

          Performance

              Quality

          Supervision

           Teamwork

     Working Conditions

     Personnel: General

     Personnel: Change

     Personnel: Diversity

     Senior Management
   2.6

   2.7

   2.6

   2.5

   2.5

  2.8

  2.9
    2.4
  2.8
3.4
 2.6
 2.6

2.4

2.5

2.4

 2.8

 2.8
2.5
    3.5
                   543212345
                   SD     U      SA     U     SD

-------
   Comparison of Mean Ratings For
Major  Categories By Supervisory Role
                  Graph 6
                 I  I  Supervisor
                Non-supervisor
    Communications

       Performance

          Quality

       Supervision

        Teamwork

 Working Conditions

  Personnel: General

  Personnel: Change

 Personnel: Diversity

 Senior Management
    2.4

    2.5
     2.2
    2.4
    2.3
  2.8
   2.7
    2.3

   2.6
3.5
                     i   r
-w,
-wmm
 2.7

 2.8

2.6

2.5

2.6
        2.8
        2.9
       2.5
         3.1
          3.5
                 543212345
                 SD      U      SA     U     SD
                      7

-------
 EPA REGION VII
 demographics by female/inale
   (N=431)
 Col%
RESPONDENT'S SEX    TOTAL

   FEMALE      MALE
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     78.0
     22.0
 95.4
 4.6
 86.3
 13.7
AGE

UNDER 30
30-44
45 PLUS
     11.9
     63.0
     25.1
 8.6
48.5
42.9
10.3
56.1
33.6
TIME IN REGION VII

< 3 YEARS            24.5
3 TO 8 YEARS         40.0
9 OR MORE            35.5
               17.7
               37.9
               44.4
          21.2
          39.3
          39.5
POSITION

SUPERVISORY
NON-SUPERVISORY
    10.9
    89.1
20.2
79.8
15.1
84.9
                                   8

-------
 EPA  REGION  VII
 demographics  by  supervisory  status
   (N=431)
Col%
POSITION                          TOTAL

     SUPERVISORY  NON-SUPERVISORY
ETHNIC BACKGROUND

WHITE
NON-WHITE
            95.2
             4.8
84.6
15.4
86.3
13.7
RESPONDENT'S SEX

FEMALE
MALE
            37.5
            62.5
55.5
44.5
52.6
47.4
AGE

UNDER 30
30-44
45 PLUS
             0.0
            51.6
            48.4
12.2
56.8
31.0
10.3
56.1
33 .6
TIME IN REGION VII

< 3 YEARS
3 TO 8 YEARS
9 OR MORE
             4.7
            32.8
            62.5
24.2
40.6
35.2
21.2
39.3
39.5

-------
                          Communications

Number of Questions:

      11 questions (Q1, Q3, Q6, Q7, Q8, Q36, Q46, 048, Q49, Q53, Q54)

         •  All questions requested a rating.

         .  Two questions (Q6 and Q54), however, had a scale for which low scores
            could imply a "problem area;" this was in contrast to most questions for
            which "low" scores were positive.

Major Observations

The highest average Communication rating was given by "Supervisory" personnel.  The
lowest were given by "non-white" employees.

      .   42% disagree that there is an atmosphere of open,  informal and honest
         communication (Q1)

      .   74% agree that they are allowed to discuss openly difficult issues or problems
         which affect their jobs (Q3).

      •   There is a range of opinion concerning whether information communicated
         to them is selective  (Q6).

   Differences By Race

      "Non-whites" were more likely to feel that some information was withheld from
      them (Q6).   They also were less  likely to agree that  their opinions  were
      encouraged and respected  (Q7),  and less likely to agree that they had access
      to the information they needed to do the job (Q8).

   Differences By Sex

      Females were more likely to feel that some information was withheld from them
      (Q6). They were less likely to feel  that they could be direct and  honest with their
      supervisors, and less likely to feel  comfortable discussing new assignments with
      their supervisors (Q53).

      Males were more  likely to give "uncertain" ratings to "Supervisor gives me clear
      directions" although the mean ratings for Q49 were similar for  both males and
     females.

      Females were  more likely to indicate that "conflicts  and disagreements" were
      usually ignored in their sections.
                                     10

-------
   Differences By Length of Employment

      Persons who had been employed less than three years were more likely to agree
      that there was an  atmosphere of open, informal, and honest communication
      (Q1).   Persons who  have been  employed 3 to 8 years were  more likely  to
      disagree with this statement.

      This  pattern of response continued when employees  indicated  their  level  of
      agreement with "information that is communicated to me is very selective. People
      withhold information" (Q6). Persons employed 3 to 8 years were more likely to
      agree with this statement.

   Differences  by Supervisory Role

      Supervisory  persons  generally gave more positive  responses than did non-
      supervisory persons  on four  of the 11 questions.  Non-supervisory persons
      tended to be more likely to feel  that information was withheld from them (Q6),
      and that conflicts and disagreements were ignored in their section  (Q54).

      Non-supervisory persons were  less likely  to agree that their opinions were
      encouraged and respected (Q7),  and  less likely to agree that conflicts were
      honestly discussed and resolved in their section.

Interpretation Note:

Questions 6 and 54 had "reversed" ratings; more specifically, a low rating could indicate
a "problem  area,"  while a high rating could indicate  "not a  problem area."  When  the
overall means for the Communication Subgroup were calculated, these responses were
reversed  so  that  the   means would  more  accurately  reflect  the  rating  for
Communications.  On the individual graphs, however, the actual scaling is used and an
asterisk is shown to remind  the reader  that the scaling was reversed.
                                      11

-------
   Comparison of Mean Ratings For
Communications By Major Subgroups
                Graph 7
      All Persons  ~

          White  -

       Non-White  -

         Female  -

          Male  -

   Ages Under 30

    Ages 30 to 44

       Ages 45 +

  Employed <3 yrs

 Employed 3 - 8 yrs

  Employed 9+  yrs

      Supervisory

   Non-supervisory
1
1
1
1
1
1
1
SA
-

-

2.6
2.6
2.8

2.7

-









2.5
2.6
2.6
2.6
2.6
2.7



2

2.6
.4
2.7

2345
A U D SC
                   12

-------
 EPA REGION VII COMMUNICATION


 Question 1:  Atmosphere of open,  informal and honest communication
   (N=431)


 Row%             Ql COMMUNICATION

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       2.6       34.4       21.4       31.1      10.6



ETHNIC BACKGROUND
WHITE                  2.6       35.3       19.8       33.6       8.6
NON-WHITE              1.8       35.7       25.0       21.4      16.1
RESPONDENT'S SEX
FEMALE                2.3       29.4       22.9       32.6       12.8
MALE                  2.6       41.3       18.9       29.6        7.7
AGE

UNDER 30              0.0       35.7       28.6       31.0        4.8
30-44                 3.0       34.1       19.4       31.5       12.1
45 PLUS               2.2       37.0       20.3       31.2        9.4
TIME IN REGION VII
< 3 YEARS             4.5      39.8      29.5       20.5        5.7
3 TO 8 YEARS          1.2      31.3      18.4       35.0       14.1
9 OR MORE             2.5      36.2      18.4       33.1        9.8
POSITION
SUPERVISORY           4.8      41.3       15.9       31.7        6.3
NON-SUPERVISORY       2.0      33.9       22.0       30.8       11.3
                                   13

-------
 EPA REGION VII COMMUNICATION
 Question 3: Allowed to openly discuss issues that affect our  jobs
   (N=431)
 Row%
Q3 OPEN DISCUSSION
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       2Q D
                       o . O
               45.0
            8.7
          11.8
            5.7
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     30.5
     18.2
 46.0
 41.8
 7.5
12.7
 10.9
 20.0
 5.2
 7.3
RESPONDENT'S  SEX

FEMALE
MALE
     26.3
     31.6
44.2
46.4
10.6
 6. 1
11. 5
12.2
7.4
3 .6
AGE

UNDER 30
30-44
45 PLUS
     22.0
     29.9
     29.7
56.1
44.6
42.8
 9.8
 9. 1
 7.2
 9.3
10.0
15.2
2.4
6.5
5. 1
TIME IN REGION VII

< 3 YEARS             29.5
3 TO 8 YEARS          30.2
9 OR MORE             26.4
              43.2
              40.7
              51.5
          13.6
           8.0
           6. 1
          12.5
          13.0
           9.8
           1. 1
           8.0
           6. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
    33.3
    27.5
47.6
45. 0
 3 .2
 9. 3
14.3
11.6
1. 6
6. 5
                                     14

-------
 EPA REGION VII COMMUNICATION
 Question 6:  Information communicated to me is very selective
   (N=431)
 Row'
Q6 WITHHOLD INFO
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      14.3
               33.9
           20.8
           26.4
            4.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
     12.8
     19.6
34.5
30.4
19. 1
30.4
29.1
12.5
 4.6
 7. 1
RESPONDENT'S SEX

FEMALE
MALE
     17.7
     10.2
36.8
30.5
20.0
21.3
20. 5
33 .5
 5.0
 4.6
\GE

UNDER 30
30-44
45 PLUS
     14.3
     15.9
     11.5
26.2
35.2
32.4
35.7
17.6
21.6
23.8
27 . 0
27. 3
 0.0
 4 . 3
 7.2
TIME IN REGION VII

< 3 YEARS             13.6
3 TO 8 YEARS          19.5
9 OR MORE             9.7
               29. 5
               33.5
               35.3
          21.6
          23.2
          18.2
          33 . 0
          22 . 0
          27.3
           2 . 3
           1.8
           9. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
      6.3
     15.7
27.0
34.7
14.3
21.8
39.7
24 .4
12.7
 3.4
                                     15

-------
 EPA REGION VII COMMUNICATION
 Question 7: I feel my  opinions  are  encouraged  and  respected
   (N=431)
 Row%            Q7 MY OPINIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
 TOTAL

                      11.0      49.4      17.6      18.7        3.3


 ETHNIC BACKGROUND
 WHITE                11.4      51.4      18.6      16.6       2.0
 NON-WHITE            10.7      44.6      10.7      23.2      10.7
 RESPONDENT'S  SEX
 FEMALE                10.5      46.8      16.8      21.8       4.1
 MALE                  12.2      53.6      18.4      13.8       2.0
AGE

UNDER 30               7.1      54.8      16.7      21.4       0.0
30-44                 12.0      48.9      18.0      17.6       3.4
45 PLUS               11.6      50.7      17.4      16.7       3.6
TIME IN REGION VII
< 3 YEARS             11.4       56.8       19.3       12.5       0.0
3 TO 8 YEARS           9.8       46.3       19.5       21.3       3.0
9 OR MORE             12.8       49.4       15.2       17.7       4.9
POSITION
SUPERVISORY          22.2       50.8       14.3       12.7        0.0
NON-SUPERVISORY       9.3       49.7       18.3       19.1        3.7
                                     16

-------
 EPA  REGION  VII  COMMUNICATION
 Question  8:  I  feel  I  have access to information I need to do my job
   (N=431)
Row
TOTAL
                 Q8  INFO FOR JOB
                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
                      15.5
60. 1
11.5
                                                   11.3
                                                               1.6
ETHNIC BACKGROUND

WHITE
NON-WHITE
                      16.3
                      12.7
61.1
58.2
10.0
14.5
                                                   11.7
                                                    7.3
                                                               0.9
                                                               7.3
RESPONDENT'S SEX

FEMALE
MALE
                      14.7
                      17.3
59.2
61.4
11.9
10.2
                                                   11.9
                                                   10.2
                                                               2.3
                                                               1.0
AGE
UNDER 30
30-44
45 PLUS
                      9.8
                     14.6
                     20.1
68.3
60.5
56.8
12.2
12.4
 8.6
                                                    9.8
                                                   10.3
                                                   12.9
                                                               0.0
                                                               2.1
                                                               1.4
TIME IN REGION VII

< 3 YEARS             9.2
3 TO 8 YEARS         18.3
9 OR MORE            17. 1
62.1
59.1
60.4
19.5
 8.5
 9.1
                                                    8.0
                                                   13.4
                                                   10.4
                                                               1.1
                                                               0.6
                                                               3.0
POSITION

SUPERVISORY
NON-SUPERVISORY
                     22.2
                     14.6
60.3
60.6
12.7
10.7
                                                    3.2
                                                   12.4
                                                               1.6
                                                               1.7
                                     17

-------
 EPA REGION VII COMMUNICATION


 Question 36:  I feel that I can be direct and honest with my supervisor
   (N=431)
Row%
                 Q36 HONEST WITH SUPER
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
 22.0
 46.0
 12 .4
                                                   12. 1
                                                               7.5
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
 22.4
 21.4
 47.4
 42.9
 11.1
 10.7
                                                   11.9
                                                   14.3
                                                               7.1
                                                              10.7
RESPONDENT'S  SEX

FEMALE
MALE
24.5
19.3
40.5
53.8
11.8
11.7
                                                   12.7
                                                   11.2
                                                              10.5
                                                               4.1
AGE

UNDER 30
30-44
45 PLUS
16.3
24.9
19.6
58.1
42.5
50.7
 7.0
12.0
12.3
                                                   11.6
                                                   11.6
                                                   12.3
                                                               7.0
                                                               9.0
                                                               5.1
TIME IN REGION VII

< 3 YEARS            20.2
3 TO 8 YEARS         27.0
9 OR MORE            18.2
                               50. 6
                               38.7
                               52. 1
12 .4
11.0
12 . 1
                    11.2
                    12.9
                    11.5
                                          5.6
                                         10.4
                                          6. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
22.2
21.8
49.2
46.2
11.1
11.8
                                                   12.7
                                                   12.0
                                                              4.8
                                                              8.1
                                     18

-------
 EPA REGION VII  COMMUNICATION
  uestion  46:  Conflicts honestly discussed and resolved in my section
   (N=431)
Row%
Q46 CONFLICTS DISCUSSED
                  STRONGLY      AGREE UNCERTAIN   DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL
                       7.2
               40.0
          24.5
          18.2
          10.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
      8.0
      5.4
41.2
37.5
23.6
26.8
17.9
19.6
                                                              9. 4
                                                              10.7
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      7.3
                      7.1
      2.3
      6.8
      9.5
               35.2
               46.0
48.8
39.7
39.4
          23.3
          25.3
18.6
25.2
24. 1
          22.8
          13.6
18.6
17.5
19.0
          11.4
           8. 1
                                                             11.6
                                                             10.7
                                                              8. 0
TIME IN REGION VII

< 3 YEARS             2.2
3 TO 8 YEARS          8.5
9 OR MORE        .     8.5
               43.8
               37.8
               40.2
          28. 1
          19.5
          27.4
          16.9
          20. 1
          17. 1
           9.0
          14 . 0
           6.7
POSITION

SUPERVISORY
NON-SUPERVISORY
     12.5
      6.2
60.9
36.5
14. 1
25.8
 4.7
20.8
                                                              7.8
                                                             10.7
                                     19

-------
 EPA REGION VII COMMUNICATION


 Question 48: My supervisor gives me clear directions
   (N=431)
 Row%
Q48 CLEAR DIRECTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       9.7
               48.2
           16.4
           20.2
            5.5
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      9.6
     10.7
 47.4
 50.0
 17.4
 12.5
20. 1
19. 6
 5.5
 7. 1
RESPONDENT'S  SEX

FEMALE
MALE
     10.7
      8.2
47.9
48.7
14.0
19.5
20.0
20.0
7.4
3 . 6
AGE

UNDER 30
30-44
45 PLUS
      7.3
     10.0
      9.6
43 .9
50.2
46.7
19.5
16.0
17. 0
22.0
18.2
21.5
7 . 3
5. 6
5.2
TIME IN REGION VII

< 3 YEARS             10.2
3 TO 8 YEARS          11.8
9 OR MORE              6.8
              51. 1
              41.0
              55. 3
          17.0
          20.5
          12.4
          17.0
          19.9
          20.5
           4 . 5
           6.3
           5.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     6. 5
    10. 0
50.0
48. 1
12.9
17.1
24.2
19.4
6.5
5.4
                                     20

-------
 EPA REGION VII COMMUNICATION
 Question  49:  My supervisor gives me timely directions
   (N=431)
 Row%
Q49 TIMELY DIRECTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       8.6
               49.9
           18.3
          18. 3
            5.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
      8.1
      8.9
49. 1
57. 1
20.1
 7.1
17.4
21.4
5.2
5.4
RESPONDENT'S SEX

FEMALE
MALE
      9.3
      7.2
51.2
48.7
12.6
24. 6
19.5
16.9
7.4
2.6
AGE

UNDER 30
30-44
45 PLUS
      7.3
      8.2
      8.9
53.7
51.5
46.7
17.1
17.7
20.0
14 .6
17 . 3
20. 0
7.3
5.2
4 .4
TIME IN REGION VII

< 3 YEARS             8.0
3 TO 8 YEARS          9.9
9 OR MORE             6.8
               55.7
               42.2
               55.9
          18.2
          21.7
          14 .9
          13 . 6
          19. 3
          18 . 6
           4 . 5
           6.8
           3.7
POSITION

SUPERVISORY
NON-SUPERVISORY
      6.5
      8.5
46.8
50.7
21. 0
17.7
21.0
17.9
4 .8
5. 1
                                     21

-------
 EPA REGION VII COMMUNICATION


 Question 53: Am comfortable discussing  new  assignments with  supervisor
   (N=431)


 Row%            Q53 NEW ASSIGNMENTS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      15.5      61.0       8.6      10.5       4.5


 ETHNIC BACKGROUND
 WHITE                 16.6      61.0       8.1      10.2       4.1
 NON-WHITE            10.9      65.5       5.5       9.1       9.1
 RESPONDENT'S  SEX
 FEMALE                19.1      55.3       7.4      11.2       7.0
 MALE                  11.9      68.0       9.3       8.8       2.1
AGE

UNDER 30               9.5       66.7        9.5      11.9       2.4
30-44                 18.3       57.8        8.7       9.6       5.7
45 PLUS               13.4       65.7        7.5       9.7       3.7
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
16.9
15.0
15.6
57.3
63. 1
61.9
10.1
8. 1
7.5
11.2
9.4
10.0
4.5
4 .4
5.0
POSITION

SUPERVISORY          14.5       64.5        4.8       11.3        4.8
NON-SUPERVISORY      15.7       60.6        8.9       10.3        4.6
                                     22

-------
 EPA REGION VII COMMUNICATION
 Question  54:  Conflicts and disagreements usually ignored in ny section
   (N=431)
 Row'
Q54 CONFLICTS IGNORED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       5.7
               23.0
          21.1
          43 . 1
            7.2
ETHNIC BACKGROUND

WHITE
NON-WHITE
      5.5
      7.4
22.4
25.9
20. 3
22.2
44 . 5
35.2
 7. 3
 9. 3
RESPONDENT'S SEX

FEMALE
MALE
      8.4
      3.1
25.2
19.6
20.6
21.6
37.4
49. 5
 8.4
 6.2
 \GE

UNDER 30
30-44
45 PLUS
      7. 1
      6.1
      5. 3
19.0
22. 1
23. 5
23.3
20.3
22.0
45.2
44 .6
40.2
 6.9
 9. 1
TIME IN REGION VII

< 3 YEARS             8.0
3 TO 8 YEARS          5.0
9 OR MORE             5.7
               23.9
               23.8
               20. 1
          26. 1
          16.9
          22.6
          38. 6
          43 .8
          45.3
           3 .4
          10. 6
           6.3
POSITION

SUPERVISORY
NON-SUPERVISORY
      3 .2
      6.3
11. 3
24.7
 8. 1
23.3
66. 1
39. 1
11. 3
 6.6
                                     23

-------
      Communications:   By Race
          Means for Q6, Q7  and Q8
                   Graph 8
            Q6
   Selective Info*
           Q7
Encourage Opinion
           Q8

   Access to Info
                SA
         2.8
                              2.6
       2.5
                                2.8
    2.2

      2.4
 A
White
U      D
   Non-White
 5

SD
           * Low score indicates "problem area."
             Only questions with significant
                Chi-squares are shown.
                      24

-------
       Communications:   By Sex
   Means for Q6,  Q36, Q49,  Q53 and Q54
                     Graph 9
          Q6
  Selective Info*


          Q36
   Honest/direct
          Q49
 Timely directions
          Q53
New assignments


          Q54
  Ignore conflict*
               SA
      2.6
        2.9
      2.6
      2.6
   2.3
  2.2
          3.1
                                     3.4
A      U
 Female
 D
Male
 5

SD
           * Low score indicates "problem area."
              Only questions with significant
                Chi-squares are shown.
                       25

-------
            Communications:  By Sex
             Distributions For Q36, Q49, and Q53
                        Graph 10
Q36

   Female
     Male

Q49

   Female
     Male


Q53

   Female
     Male
         0%
20%
40%
60%
80%    100%
               Agree
          Uncertain
                  Disagree
               Only questions with similar means and
                 significant Chi-squares are shown.
                           26

-------
Communications:  By Years Employed
            Means for Q1 and Q6
                  Graph  11
             Q1
 Open Communication
             Q6

       Selective Info
                  1
                 SA
 2
A
        8
       2.8
                               2.9
u
                  \m\  < 3 Yrs

                  (HH  9 Plus Yrs
   4
   D

3 - 8 Yrs
 5
SD
             Only questions with significant
                Chi-squares are shown.
                     27

-------
Communications:  By  Supervisory  Role
       Means for Q6, Q7, Q46, and Q54
                    Graph 12
            Q6

     Selective Info*


            Q7

  Encourage Opinion


           Q46

    Discuss Conflict


           Q54

    Ignore Conflict*
                  1
                  SA
               3.3
          2.6
      2.2
          2.6
       2.3
   2
   A

Supervisory
            2.9
                                    3.1
                  3.7
3
u
D
 5
SD
                                      Non-Supervisory
              Low score indicates "problem area.
               Only questions with significant
                 Chi-squares are shown.
                        28

-------
                            Performance

Number of Questions:

      8 questions (09, Q13, Q15, 016, 022, 061, 062, and 070)

         •  All questions except 013 requested a rating.
         •  One question  (09)  had a scale  for which low scores could imply  a
            "problem area;" this was in  contrast to most questions for which  "low"
            scores were positive.
         .  Question 13 requested one of two alternative responses.

Major Observations

The highest Performance rating was given by "Supervisory" staff; the lowest was given
by "non-white" employees.

   Differences By Race

      Non-whites were less likely than whites to agree that outstanding achievements
      were rewarded in their department (022). They expressed stronger disagreement
      that good performance was rewarded through pay or promotion (070).

   Differences By Sex

      Females were more likely than males  to express some level of disagreement
      that most people are concerned with following established rules and regulations
      (016).

      Females were more likely  than males to respond to  both extremes "strongly
      agree" and "strongly disagree" that outstanding achievements were rewarded in
      their departments (022).   Females were also more likely to  respond to  both
      extremes that they were satisfied with their job (Q61).  Females expressed more
      disagreement that good performance was rewarded through pay  or promotion
      (070).

   Differences By Age

      Persons at  least 30 tended to express disagreement that good  performance was
      rewarded through pay or promotion (070).
                                    29

-------
Differences By Length of Employment

   Persons employed at  least 9 years were  more likely to agree that they have
   sufficient authority to solve the routine  situations and/or problems  of their jobs
   (Q15).  They were also more likely to agree that when problems occurred in their
   sections that people spend their time looking for constructive solutions instead
   of someone to blame (Q62).

Differences By Supervisory Role

   Non-supervisors would like to have more influence about their assigned tasks  are
   completed (Q9).

   Supervisors gave stronger levels of agreement that they have sufficient authority
   to solve the  routine situations and/or problems of their jobs  (Q15).

   Non-supervisors gave stronger levels of disagreement that good performance is
   rewarded through pay  or  promotions (Q70).
                                  30

-------
 Comparison of Mean Ratings For
 Performance By Major Subgroups
                 Graph 13
     All Persons
         White
      Non-White
        Female
          Male
   Ages Under 30
   Ages 30 to 44
      Ages 45 +
 Employed <3 yrs
Employed 3 - 8 yrs
 Employed 9+ yrs
     Supervisory
  Non-supervisory
              1
             SA
2
A
      2.7

      2.7

        2.9

       2.8
      2.7
      2.7
       2.8
      2.7
      2.7
       2.8
      2.6
     2.5
2.8
3
U
4
D
 5
SD
                    31

-------
 EPA REGION VII PERFORMANCE
 Question 9: I would  like more  influence  on how  I complete  my  tasks
   (N=431)
 Row%
 TOTAL
Q9 COMPLETE MY TASKS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
                      13.0
               42.7
           12.7
           27.1
            4.5
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     11.7
     17.0
 41.7
 49. 1
 12.3
 13.2
 29.4
 17.0
 4.9
 3 .8
 RESPONDENT'S  SEX

 FEMALE
 MALE
     13 .0
     13.2
 43. 1
 41. 1
 12.5
 12.2
27.3
28.4
4.2
5.1
AGE
UNDER 30
30-44
45 PLUS
    14.6
    12.6
    13.0
41.5
42 .9
40.6
14.6
12. 1
12. 3
29.3
28. 1
27.5
0.0
4 . 3
6.5
TIME IN REGION VII

< 3 YEARS             11.6
3 TO 8 YEARS          17.8
9 OR MORE             9. 1
              44.2
              40. 5
              42. 1
          11.6
          14. 1
          12.2
          31.4
          23 .9
          29. 3
           1.2
           3 .7
           7. 3
POSITION

SUPERVISORY
NON-SUPERVISORY
     9.5
    13.9
34 .9
43.1
 7.9
13.6
38. 1
25.8
9. 5
3 .7
                                     32

-------
EPA REGION VII PERFORMANCE
 uestion 13: I know clearly what results are expected of me  in my  job
  (N=431)
Row!
                Q13 KNOW RESULTS
                EXPECTED

                      YES
                                 NO
TOTAL
                     69.0
                               31.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
                     69.4
                     72.7
                               30.6
                               27.3
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                     68.2
                     70.1
                     67.5
                     67.0
                     73.9
                               31.8
                               29.9
                               32.5
                               33.0
                               26.1
TIME IN REGION VII

< 3 YEARS            65.1
3 TO 8 YEARS         63.6
9 OR MORE            77.3
                               34.9
                               36.4
                               22.7
POSITION

SUPERVISORY
NON-SUPERVISORY
                     76.2
                     68.1
                               23.8
                               31.9
                                     33

-------
 EPA REGION VII PERFORMANCE


 Question 15: I have sufficient authority to solve routine situations
   (N=431)
Row%
                 Q15 SUFFICIENT AUTHORITY
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
 18.3
 54.8
  9.6
                                                   13. 1
                                                               4.2
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
 19.4
 18.2
 57.0
 41.8
  8.3
 16.4
                                                   11.7
                                                   14.5
                                                               3.7
                                                               9.1
RESPONDENT'S  SEX

FEMALE
MALE
19.2
13.3
52.1
57.9
10.5
 8.6
                                                   12.8
                                                   12.2
                                                               5.5
                                                               3.0
AGE
UNDER 30
30-44
45 PLUS
19.5
18.5
19.4
56.1
54.1
55.4
 4.9
11.2
 8.6
                                                   14.6
                                                   12.0
                                                   12.2
                                                               4.9
                                                               4.3
                                                               4.3
TIME IN REGION VII

< 3 YEARS            12.6
3 TO 8 YEARS         16.5
9 OR MORE            24.2
                               54.0
                               51.8
                               58.8
11.5
12.8
 5.5
                    20.7
                    11. 6
                     8.5
                                          1. 1
                                          7. 3
                                          3 .0
POSITION

SUPERVISORY
NON-SUPERVISORY
31.7
16.3
52.4
55.1
 3.2
10.7
                                                    9.5
                                                   13.5
                                                               3.2
                                                               4.5
                                     34

-------
 EPA  REGION VII  PERFORMANCE


  uestion  16:  Most people in Region VII concerned with following rules
   (N=431)


 Row%             Q16  FOLLOW RULES

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL

                       9.2       56.5       17.3       13.0       4.0


ETHNIC BACKGROUND
WHITE                  8.4       59.7       16.1       13.0       2.9
NON-WHITE             10.9       43.6       23.6       14.5       7.3
RESPONDENT'S SEX
FEMALE                 8.8       50.5       18.1       16.2        6.5
  LE                   8.7       63.8       16.8        9.2        1.5
AGE

UNDER 30              5.1       59.0       25.6        7.7        2.6
30-44                10.4       55.0       15.6       14.3        4.8
45 PLUS               7.2       59.7       17.3       12.2        3.6
TIME IN REGION VII
< 3 YEARS             8.2      57.6       12.9       15.3        5.9
3 TO 8 YEARS         11.0      50.9       20.2       11.7        6.1
9 OR MORE             6.7      62.2       16.5       13.4        1.2
POSITION
SUPERVISORY           6.5      66.1       17.7        8.1        1.6
NON-SUPERVISORY       9.1      55.2       17.0       14.2        4.5
                                      35

-------
 EPA REGION VII PERFORMANCE


 Question 22:  Outstanding achievements are rewarded in ray department
   (N=431)


 Row%            Q22 REWARD ACHIEVEMENTS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      12.8      38.3      19.9      20.6       8.5


 ETHNIC BACKGROUND
WHITE                 12.9       39.0      20.1      21.8       6.3
NON-WHITE             11.3       41.5      13.2      15.1      18.9
RESPONDENT'S  SEX
FEMALE                15.3       37.0       17.6       18.1      12.0
MALE                  10.7       40.8       21.4       22.4       4.6
AGE

UNDER 30               7.3       51.2       22.0       14.6        4.9
30-44                 13.0       35.9       19.5       21.2       10.4
45 PLUS               15.3       39.4       19.0       19.7        6.6
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
15. 1
10.5
14.6
43.0
37.0
37.2
23.3
21.0
16.5
12.8
22 .8
22. 0
5.8
8. 6
9.8
POSITION

SUPERVISORY          20.6      44.4      14.3       17.5        3.2
NON-SUPERVISORY      11.6      37.5      20.5       21.0        9.4
                                     36

-------
 EPA REGION VII PERFORMANCE
  uestion  61:  I  am satisfied with my job at Region VII
   (N=43l)
Row
                 Q61 SATISFIED WITH JOB
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      14.7
59.2
11.8
                                                   10.9
                                                               3.3
ETHNIC BACKGROUND

WHITE
NON-WHITE
                      15.3
                      14.3
59.8
60.7
12.1
10.7
                                                   10.7
                                                    7.1
                                                               2.0
                                                               7.1
RESPONDENT'S SEX
FEMALE               18.0
 ALE                 11.8
AGE

UNDER 30              7.1
30-44                16.9
45 PLUS              14.7
58.5
60.5
71.4
57.1
58.8
 9.7
14.4
 7.1
12.6
12.5
                                                    9.2
                                                   12.3
                                                   14.3
                                                   10.0
                                                   11.0
                                                               4.6
                                                               1.0
                                                               0.0
                                                               3.5
                                                               2.9
TIME IN REGION VII

< 3 YEARS            14.6
3 TO 3 YEARS         10.6
9 OR MORE            19.8
                               59.6
                               60.6
                               57.4
14. 6
12.5
 9.9
                     9.0
                    13.8
                     9. 3
                                                               2 .2
                                                               2.5
                                                               3 . 7
POSITION

SUPERVISORY
NON-SUPERVISORY
                     19.4
                     14.2
62.9
58.5
 8.1
12.5
                                                    9.7
                                                   11.1
                                                               0.0
                                                               3.7
                                     37

-------
 EPA REGION VII PERFORMANCE


 Question 62: People look for constructive solutions
   (N=431)
 Row%
Q62 CONSTRUCTIVE SOLUTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       5.7
               44.8
           27.1
           16.2
            6.2
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      6. 1
      5.4
 45.9
 42.9
 26.2
 32. 1
 16.3
 16. 1
5.5
3.6
RESPONDENT'S  SEX

FEMALE
MALE
      5.1
      6.7
43.1
46.9
28.7
25.8
17. 1
14.9
6.0
5. 7
AGE
UNDER 30
30-44
45 PLUS
      7. 1
      3.5
      9.6
35.7
45.4
47. 1
31.0
26.6
27.2
19. 0
17.5
12.5
7. 1
7 . 0
3 .7
TIME IN REGION VII

< 3 YEARS             2.2
3 TO 8 YEARS          6 . 3
9 OR MORE             7.4
              41. 6
              39.9
              51.9
          37. 1
          24.7
          24.1
          14. 6
          20.9
          12.3
           4 . D
           8.2
           4.3
POSITION

SUPERVISORY
NON-SUPERVISORY
    11.3
     4.9
50.0
43.7
21.0
28.3
11.3
17. 1
6. 5
6.0
                                     38

-------
    EPA REGION VII PERFORMANCE


     uestion 70:  Good performance is rewarded through pay or promotion
      (N=431)


    Row%             Q70 PERFORMANCE REWARDED

                     STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                     AGREE                                   DISAGREE


    TOTAL

                          3.5      29.0      22.2      32.6      12 . 6


    ETHNIC BACKGROUND
   WHITE                  3.1       31.4       21.4       33.7       10.3
   NON-WHITE              7.1       19.6       25.0       25.0       23.2
   RESPONDENT'S  SEX
^^LA
FEMALE                5.9      26.0      20.5      29.2       18.3
  LE                  1.0      33.0      24.9      34.5        6.6
   UNDER 30               2.3       41.9       37.2       16.3        2.3
   30-44                  3.9       28.4       19.0       33.2       15.5
   45 PLUS                3.6       27.5       23.2       34.1       11.6
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
1. 1
4.9
3.7
33.7
27.0
29.3
30.3
22. 1
18. 3
29. 2
29.4
36. 6
5.6
16. 6
12 . 2
   POSITION

   SUPERVISORY           3.1      45.3       18.8      28.1        4.7
   NON-SUPERVISORY       3.7      26.5       23.1      33.0       13.8
                                        39

-------
         Performance:  By Race
           Means for Q22 and Q70
                    Graph 14
       Q22

Achievements
       Q70
     Reward
            1
            SA
                    White
2.7
                             2.9
                                3.2
                                  3.4
  u
      4
      D


Non-White
 5
SD
             Only questions with significant
                Chi-squares are shown.
                      40

-------
         Performance:  By Sex
    Means for Q16, Q22, Q61 and Q70
                   Graph 15
          Q16
Rules/regulations

          Q22
   Achievements

          Q61
Satisfied with job

          Q70
        Reward
               1
              SA
      2.6
    2.3
       2.7
       2.7
   2.2
    2.3
            3.3
                                 3.1
2       3
A        U
 Female
  4
 D
Male
             Only questions with significant
               Chi-squares are shown.
 5
SD
                      41

-------
               Performance:  By Sex
                 Distributions For Q22, and Q61
                           Graph 16
022


    Female
      Male
Q61
   Female
     Male
          0%
20%
40%
60%
80%
100%
                           f\VV\\M            i1   'I
                Strongly Agree l^^i Agree       I	I  Uncertain


                Disagree     v//y/\ Strongly Disagree
                 Only questions with similar means and
                  significant Chi-squares are shown.
                              42

-------
           Performance: By Age
                Means for Q70
                    Graph 17
 Q70

Reward
                         2.7
     3.3
                              3.2
       1          2
       SA        A
         "" Under 30
 3
  u
30 -44
              Only questions with significant
                 Chi-squares are shown.
4          5
 D        SD
Hi 45 Plus
                       43

-------
  Performance:  By Years Employed
          Means for Q15 and Q 62
                   Graph 18
   Q15
Authority
   Q62
Solutions
        1
        SA
     2.4
     2.4
                   2.1
         2.8
         2.8
                       2.5
2
A
3
u
              3 Yrs   EH 3 - 8 Yrs
4
D


9 plus Yrs
 5
SD
             Only questions with significant
                Chi-squares are shown.
                      44

-------
  Performance:  By Supervisory  Role
         Means for Q9, Q15 and Q70
                    Graph 19
    Q9
Influence*
   Q15
 Authority
   Q70
  Reward
          SA
                          2.6
                       2.3
               2.9
                                 3.3
     2
     A

Supervisory
3
U
       4
       D

Non-Supervisory
 5
SD
            Low score may indicate "problem area."
              Only questions with significant
                 Chi-squares are shown.
                       45

-------
                                 Quality

Number of Questions:

      10 questions (012, 017, 019, 020, Q21, 023, 024, 025, 027, 028)

         .  All questions except 017 requested a rating.
         •  Question 17 requested one of three specific choices.

Primary Level of Impediments

The majority of employees felt that "Senior Management" was the primary level at which
impediments occurred that impacted the accomplishment of EPA's mission (017).

First level supervisors and managers were considered the primary impediment more
frequently by  non-whites, persons under age 30 and persons employed less than 9
years.

Major Observations

The highest Quality rating was given by "Supervisory" staff.

      Differences By Sex

         Females were more likely than males to indicate that they were "uncertain" that
         quality improvement efforts have made a positive impact on Region VII (028).

      Differences By Age

         Persons at least age 30 had a higher level of agreement that they knew who
         their internal customers were (023) and who their external customers were
         (024).

         Persons, ages 30 to 44, had a higher level of disagreement that there were
         incentives to encourage workers to do excellent, high quality work beyond the
         level of just doing enough to get by (027).

         Persons, at least  age 45,  had a higher level of disagree that the quality
         improvement efforts have made a positive impact on Region VII (028).
                                    46

-------
Differences By Years Employment

   Persons employed at least 9 years tended to have higher levels of agreement
   that they understood the mission of EPA (Q21), that they knew who their
   internal customers were (Q23), and that there were incentives to encourage
   workers to do excellent, high quality work beyond the level of just doing
   enough to get by (Q27).

Differences By Supervisory Role

   Supervisory staff gave higher levels of agreement that people in Region VII
   are encouraged  to  be creative  and innovative  (Q12),  that they  were
   encouraged to analyze the tasks that they do and make recommendations
   to being more efficient (Q19), that they understood the mission of EPA (Q21),
   knew  who  their  internal  customers were (Q23),  that they knew who their
   external customers were  (Q24), and that there were incentives to encourage
   workers to do excellent, high quality work beyond the level of just doing
   enough to get by (Q27).
                               47

-------
Comparison of Mean Ratings For
  Quality By Major Subgroups
            Graph 20
All Persons
White
Non-White
Female
Male
Ages Under 30
Ages 30 to 44
Ages 45 +
Employed <3 yrs
Employed 3 - 8 yrs
Employed 9+ yrs
Supervisory
Non-supervisory
1
SA
2.5

2.5

2.6

2.5

2.5

2.6

2.6

2.4

2.6

2.6

2.4

2.2

2.6

2345
A U D SE
              48

-------
 EPA REGION VII QUALITY
  uestion 12:  People in Region VII are encouraged to be creative
   (N=431)
 Row%
                 Q12  ENCOURAGE  CREATIVITY
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       6.5
                                38.6
                   21.5
                    27. 1
                     6.3
ETHNIC BACKGROUND

WHITE
NON-WHITE
                      7.4
                      3.6
         37.6
         44.6
          21.7
          21.4
          28.2
          19. 6
           5. 1
          10.7
RESPONDENT'S SEX

FEMALE
MALE
                      7.7
                      5.6
         37.3
         41.1
          20.9
          22.3
          26.8
          26.4
           7.3
           4.6
 \GE
UNDER
30-44
45 PLUS
      30
2.4
7. 3
7.2
38. 1
37.8
40.3
28.6
20.6
21.6
28. 6
27. 0
25.9
2 .4
7.3
5.0
TIME IN REGION VII

< 3 YEARS             4.5
3 TO 8 YEARS          6.1
9 OR MORE             3.5
                               42. 0
                               33 .5
                               42 .4
                   23.9
                   21.3
                   20. 0
                    25.0
                    30. 5
                    24.2
                     4. 5
                     8. 5
                     4 .8
POSITION

SUPERVISORY
NON-SUPERVISORY
                     14.3
                      5.3
         52.4
         36.4
          11. 1
          23.5
          19.0
          28. 0
           3 .2
           6.7
                                     49

-------
 EPA REGION VII QUALITY
 Question 17: Level at which  impediments to  accomplish mission  occur
   (N=431)
 Row%
Q17 IMPEDIMENT LEVEL
                     FIRST
                     LEVEL
             SECOND
             LEVEL
         SENIOR
         MGMT
 TOTAL
                      15.7
               17.7
           66.6
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     15.1
     20.0
 14.8
 30.0
 70.1
 50.0
 RESPONDENT'S SEX

 FEMALE
 MALE
     16.4
     15.3
 18.9
 15.9
64.7
68.8
AGE
UNDER 30
30-44
45 PLUS
    25.0
    15.2
    14.5
35.0
14.7
16.8
40.0
70.0
68.7
TIME IN REGION VII

< 3 YEARS             17.5
3 TO 8 YEARS          20.5
9 OR MORE             11.0
              25.0
              17.3
              13.0
          57.5
          62.2
          76.0
POSITION

SUPERVISORY
NON-SUPERVISORY
    11.9
    16.8
10.2
18.9
78.0
64.4
                                     50

-------
 EPA REGION VII QUALITY


  uestion 19:  Encouraged to analyze tasks and make recommendations
   (N=431)


 Row%             Q19  ANALYZE TASKS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                      15.4      50.5      11.1      20.6       2.4


 ETHNIC BACKGROUND
WHITE                 15.8       50.4       11.5       20.3        2.0
NON-WHITE             13.5       48.1        7.7       26.9        3.3
RESPONDENT'S SEX
FEMALE                15.9       49.1       10.3       22.0        2.8
MALE                  15.7       51.8       11.2       19.3        2.0
UNDER 30              7.3       51.2       14.6       24.4        2.4
30-44                 17.8       50.9        8.3       20.4        2.6
45 PLUS               15.3       48.9       13.9       19.7        2.2
TIME IN REGION VII
< 3 YEARS            14.1      50.6       14.1       18.8        2.4
3 TO 8 YEARS         13.5      52.1       9.2       23.3        1.8
9 OR MORE            19.0      49.1       10.4       18.4        3.1
POSITION
SUPERVISORY          29.7      46.9       4.7       18.8        0.0
NON-SUPERVISORY      12.9      51.4      12.0       20.9        2.9
                                     51

-------
 EPA REGION VII QUALITY
 Question 20:  Taking risks to improve performance is encouraged
   (N=431)
Row%
                 Q20 RISKS ENCOURAGED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       5.4
 30.7
 25.5
                                                   29.1
                                                               9.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
                       5.2
                       7.5
 31.5
 28.3
 25.8
 24.5
                                                   28.7
                                                   28.3
                                                               8.9
                                                              11.3
RESPONDENT'S  SEX

FEMALE
MALE
                       7.0
                       4.1
31.6
30.5
24.7
26.4
                                                   26.5
                                                   31.5
                                                              10.2
                                                               7.6
AGE
UNDER 30
30-44
45 PLUS
                      4.9
                      5.6
                      5.8
31.7
30.3
32.8
26.8
27.7
21.9
                                                   29.3
                                                   24.2
                                                   35.0
                                                              7.3
                                                              12.1
                                                              4.4
TIME IN REGION VII

< 3 YEARS             5.8
3 TO 8 YEARS          4.9
9 OR MORE             6.1
32.6
29.6
31.1
30.2
24.1
25.0
                                                   24.4
                                                   30.9
                                                   29.3
                                                              7.0
                                                             10.5
                                                              8.5
POSITION

SUPERVISORY
NON-SUPERVISORY
                      9.4
                      4.8
37.5
29.9
25.0
25.6
                                                  25.0
                                                  29.6
                                                              3.1
                                                             10.0
                                     52

-------
 EPA  REGION  VII  QUALITY
  uestion  21:  I  understand the mission of EPA
   (N=431)
Row%
TOTAL
                 Q21  UNDERSTAND MISSION
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
21.7
53.8
17.5
                                                    5.7
                                                               1.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
22.3
22.6
56.0
45.3
14.9
24.5
                                                    5.4
                                                    5.7
                                                               1.4
                                                               1.9
RESPONDENT'S SEX

FEMALE
MALE
23.1
20.8
53.2
53.8
17.6
16.8
                                                    5.1
                                                    6.6
                                                               0.9
                                                               2.0
AGE

UNDER 30
30-44
45 PLUS
14.6
20.3
27.7
53.7
53.0
54.0
22.0
17.7
14.6
                                                    9.8
                                                    6.9
                                                    2.9
                                                               0.0
                                                               2.2
                                                               0.7
TIME IN REGION VII

< 3 YEARS            14.0
3 TO 8 YEARS         21.5
9 OR MORE            26.8
                               51.2
                               51.5
                               57.3
24.4
20.2
10.4
                     9. 3
                     6. 1
                     3 .0
                                         1.2
                                         0. 6
                                         2.4
POSITION

SUPERVISORY
NON-SUPERVISORY
35.9
19.3
56.3
53.4
 7.8
18.8
                                                    0.0
                                                    6.8
                                                               0.0
                                                               1.7
                                     53

-------
EPA REGION VII QUALITY
Question 23: I know who my  internal  customers are
   (N=431)
Row%
                Q23 INTERNAL CUSTOMERS
                 STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                 AGREE                                   DISAGREE
TOTAL
                      24.0
 64.6
 7.1
                                                    3.8
                                                              0.5
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
                      24.2
                      22.6
 65.4
 64.2
 6.1
 7.5
                                                    4.0
                                                    3.8
                                                              0.3
                                                              1.9
 RESPONDENT'S  SEX

 FEMALE
 MALE
                      26.8
                      22.3
63.4
65.5
 5.2
 8.1
                                                    4.2
                                                    3.6
                                                              0.5
                                                              0.5
AGE

UNDER 30
30-44
45 PLUS
                     12.5
                     24.8
                     28.5
62.5
63. 5
66.4
15.0
 7.0
 2.9
                                                    7.5
                                                    4.3
                                                    2.2
                                                              2.5
                                                              0.4
                                                              0.0
TIME IN REGION VII

< 3 YEARS            22.4
3 TO 8 YEARS         22.4
9 OR MORE            28. 0
55.3
67.7
65.9
14.1
 5.0
 4.3
                                                    7.1
                                                    5.0
                                                    1.2
                                                              1.2
                                                              0.0
                                                              0.6
POSITION

SUPERVISORY
NON-SUPERVISORY
                     40.6
                     21.2
54.7
66.8
 1.6
 7.4
                                                   3.1
                                                   4.0
                                                              0.0
                                                              0.6
                                    54

-------
 EPA REGION VII QUALITY
  uestion  24:  I know who my external customers are
   (N=431)
 Row%             Q24 EXTERNAL CUSTOMERS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      24.2       58.7      10.9       5.2       1.0


ETHNIC BACKGROUND
WHITE                 24.8       59.7        9.5       5.2       0.9
NON-WHITE             18.9       54.7       17.0       7.5       1.9
RESPONDENT'S SEX
FEMALE                27.2       53.5       10.8        7.5       0.9
MALE                  21.8       64.0       10.2        3.0       1.0
AGE

UNDER 30              12.2       61.0       14.6       12.2        0.0
30-44                 24.8       53.5       13.9        6.5        1.3
45 PLUS               28.7       65.4        3.7        1.5        0.7
TIME IN REGION VII
< 3 YEARS            21.2       52.9       16.5        8.2        1.2
3 TO 8 YEARS         23.6       58.4       11.8        5.6        0.6
9 OR MORE            28.0       61.0        6.1        3.7        1.2
POSITION
SUPERVISORY          39.1      53.1        4.7        3.1        0.0
NON-SUPERVISORY      22.1      59.6       11.5        5.7        1.1
                                     55

-------
 EPA REGION VII QUALITY
 Question 25: I understand my customers' needs
   (N=431)
 Row%            Q25 UNDERSTAND NEEDS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
 TOTAL

                      14.6      59.3      19.6       5.0       1.4


 ETHNIC BACKGROUND
 WHITE                 15.1      58.1      20.3       4.9       1.5
 NON-WHITE            13.2      64.2      13.2       7.5       1.9
RESPONDENT'S  SEX
 FEMALE                18.9      55.2      17.9       6.1       1.9
 MALE                  10.8      63.6      20.5       4.1       1.0
AGE

UNDER 30               9.8       51.2       29.3        7.3       2.4
30-44                 15.8       55.7       21.5        5.3       1.8
45 PLUS               15.6       66.7       12.6        4.4       0.7
TIME IN REGION VII
< 3 YEARS             15.3       55.3       20.0        7.1       2.4
3 TO 3 YEARS          12.6       58.5       22.0        4.4       2.5
9 OR MORE             17.2       62.0       16.0        4.9       0.0
POSITION
SUPERVISORY          19.4       59.7       16.1        3.2        1.6
NON-SUPERVISORY      14.1       59.2       19.8        5.5        1.4
                                     56

-------
 EPA  REGION  VII  QUALITY
|Question  27:  There  are  incentives in Region VII  to encourage workers
   (N=431)
 Row%
Q27 INCENTIVES
                  STRONGLY      AGREE UNCERTAIN   DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL
                       5.7
               30.9
          23.5
          32. 1
           7.8
ETHNIC BACKGROUND

WHITE
NON-WHITE
      5.5
      9.4
30.7
32.1
24.4
20.8
32
24
 6. 6
13 .2
RESPONDENT'S SEX

FEMALE
MALE
      6.5
      5.1
28.0
35.0
22.9
23.9
33.6
29.4
 8.9
 6. 6
\GE

UNDER 30
30-44
45 PLUS
      2.4
      4.8
      8.8
36.6
29.4
32.4
26.8
20.3
27.9
34 . 1
34.2
26. 5
 0.0
11. 3
 4 .4
TIME IN REGION VII

< 3 YEARS             3.5
3 TO 8 YEARS          3.1
9 OR MORE             9.8
               36.0
               29.2
               30.5
          25.6
          19. 3
          26.2
          29. 1
          39.8
          25.6
           5.8
           8.7
           7.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     12.5
      4.6
32.8
31.1
26.6
22.9
25.0
32.9
 3. 1
 8.6
                                     57

-------
 EPA REGION VII QUALITY


 Question 28: Quality improvement efforts have made positive impact
   (N=431)


 Row%            Q28 QUALITY IMPROVEMENTS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       3.5      29.2      38. 1      20.9       8.2


 ETHNIC  BACKGROUND
 WHITE                  3.4       29.9      37.3      21.4       8.0
 NON-WHITE              3.7       27.8      42.6      20.4       5.6
RESPONDENT'S  SEX
FEMALE                 3.7       24.5      44.0       19.4       8.3
MALE                   3.5       35.4      31.3       22.7       7.1
AGE

UNDER 30               0.0       40.5       54.8        4.8        0.0
30-44                  3.9       29.3       37.9       20.3        8.6
45 PLUS                4.4       27.0       32.8       27.0        8.8
TIME IN REGION VII
< 3 YEARS             3.4       33.3       44.8       13.8        4.6
3 TO 8 YEARS          2.5       29.4       35.0       22.1       11.0
9 OR MORE             4.9       27.4       37.2       23.8        6.7
POSITION
SUPERVISORY           6.3      34.4      32.8      20.3        6.3
NON-SUPERVISORY       3.1      28.6      38.5      21.2        8.5
                                     58

-------
     Quality:  Primary Level Where
           Impediments Occur (Q17)
            By Major Classifications
                     Graph 21
         White


      Non-white


   Under Age 30


    Ages 30-44


      Ages 45 +


Employed <3 Yrs


      3 to 8 Yrs


        9+ Yrs
             0%   20%   40%   60%    80%   100%
                   First-level

                   Senior level
Second-level
                       59

-------
                        Quality:   By Sex
                            Mean for Q28
                                Graph 22
     Q28


 Positive Impact
                1
                SA
           2
           A
                                            2.9
            3
            U
                                    Female
             4
             D
                                Male
  5
 SD
                         Only questions with significant
                           Chi-squares are shown.
                        Quality:   By Sex
                           Distribution For Q28
                                Graph 23
Female
  Male
       0%
20%
40%
             Strongly Agree     PSSS3 Agree

        t   I  Disagree          \///\ Strongly Disagree
60%         80%


      I   I  Uncertain
100%
                      Only questions with similar means and
                       significant Chi-squares are shown.
                                  60

-------
             Quality:  By Age
     Means for Q23, Q24, Q27 and Q28
                    Graph 24
          Q23

Internal Customer


          Q24

External Customer


          Q27

       Incentives


          Q28

   Positive Impact
    2.3
 1.9
1.8
    2.3
  2.1
1.8
                1       2

                SA      A
                Ull  Under 30

                ^^  45 Plus
         2.9
            3.2
         2.9
       2.6
         U        D
         IZZl 30 - 44
 5

SD
              Only questions with significant
                Chi-squares are shown.
                       61

-------
     Quality:  By Years Employed
        Means for Q21, Q23 and Q27
                    Graph 25
           Q21
Understand Mission
           Q23
 Internal Customer
           Q27
       Incentives
                            2.3
  2.1
                          2.1
 1.9

1.8
                 1       2

                 SA     A
                 ^%j < 3 Yrs

                 I   I 9 Plus Yrs
           3.2
                                2.9
        U        D
        jg*ggjg;j 3 • 8 Yrs
 5

SD
             Only questions with significant
                Chi-squares are shown.
                      62

-------
     Quality:  By  Supervisory Role
Means for Q12, Q19, Q21 Q23 Q24 and Q27
                    Graph 26
            Q12
 Creative/Innovative

            Q19
   Recommendation

            Q21
 Understand Mission

            Q23
  Internal Customer
            Q24
  External Customer
            Q27
         Incentives
                  1
                 SA
        2.4
           2.9
     2.1
        2.5
  1.7
      2.2
          2.7
                                    3.1
   2
   A

Supervisory
3
u
 5
SD
                                      Non-Supervisory
              Only questions with significant
                 Chi-squares are shown.
                        63

-------
                              Supervision


Number of Questions:

      11 questions (011, Q34, 035, 038, 040, 041, 042, 043, 044, 044 and 047)

         .  All questions requested a rating.
         .  One  question (041) had  a scale for which low scores could imply a
            "problem area;"  this was in contrast to most questions for which "low"
            scores were positive.

Major Observations

The highest Supervision rating was given by  "Supervisory" staff.

      Differences By Sex

         Males had  a stronger level of agreement than did females that when their
         supervisors gave them an assignment  the time frame and priorities of  the
         assignment  are clearly  explained (034);  their supervisors  ask for  an
         explanation or discussion before criticizing their work (035); their supervisors
         involve them when  making   decisions affecting  their work  (040); their
         supervisors give them timely  and  useful feedback that helps them to do a
         better job (042); feel as though their supervisors appreciate them and  the
         jobs they do (043); their supervisors praise them when they do an extra task
         or do something extremely well (044); and encourages them to ask questions
         (045).

      Differences By Supervisory  Role

         Supervisory employees had a stronger level  of agreement than  did non-
         supervisory staff that their  supervisors are interested in their suggestions for
         improvement (011); their supervisor helps them to develop their skills so that
         they can advance their careers (038); and they understand the day to day
         concerns and activities of  their supervisors (047).
                                     64

-------
 Comparison of Mean Ratings For
 Supervision By Major Subgroups
                Graph 27
     All Persons ~

         White -

      Non-White -

        Female ~

          Male -

  Ages Under 30

   Ages 30 to 44

      Ages 45 +

 Employed <3 yrs

Employed 3 - 8 yrs

 Employed 9+ yrs

     Supervisory

  Non-supervisory
e
S/3
-

-

2.5
2.5
2.6

2.6

i-

-

-

-

-

2.5
2.5
2.5
2.5
2.5
2.6

-

-

-

2.5
2.4
2.5
1 2 3 4 E
k A U D SI
                   65

-------
 EPA REGION VII SUPERVISION
 Question 11: Supers are interested in my suggestions for improvement
   (N=431)
 Row%            Qll SUPER INTEREST MY SUGGEST
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      12.4      47.9      20.1      15.2       4.4


 ETHNIC  BACKGROUND
WHITE                 12.8      50.1      20.2      13.4       3.4
NON-WHITE             12.5      39.3      17.9      19.6      10.7
RESPONDENT'S  SEX
FEMALE                12.7       45.5       20.0       15.9       5.9
MALE                  12.7       51.8       19.8       13.2       2.5
AGE

UNDER 30               4.8       61.9       19.0       11.9        2.4
30-44                 14.2       48.1       21.5       12.0        4.3
45 PLUS               12.9       45.3       17.3       19.4        5.0
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
8.0
14.6
13.3
59. 1
42.7
48.5
19.3
22.6
18.2
11.4
15.9
13.9
2 . 3
4 . 3
6. 1
POSITION

SUPERVISORY          22.2      42.9      23.8       9.5        1.6
NON-SUPERVISORY      10.9      49.0      19.3      15.7        5.0
                                     66

-------
 EPA REGION VII  SUPERVISION


  uestion  34:  Assignment time frame and priorities are clearly explained
   (N=431)


 Row%             Q34  PRIORITIES CLEAR

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      11.0       52.3       11.4       19.4       5.8


ETHNIC BACKGROUND
WHITE                 10.5       53.1       12.8       17.9       5.7
NON-WHITE             14.3       51.8        5.4       23.2       5.4
RESPONDENT'S SEX
FEMALE                13.6       50.0        8.6       18.6       9.1
  LE                  7.6       55.8       14.7       19.3       2.5
AGE

UNDER 30              11.6       55.8       11.6       14.0       7.0
30-44                 11.2       51.1       11.6       19.7       6.4
45 PLUS               10.1       55.1       11.6       13.1       5.1
TIME IN REGION VII
< 3 YEARS             9.0       58.4       10.1       15.7        6.7
3 TO 8 YEARS         11.7       44.8       12.3       23.3        8.0
9 OR MORE            10.9       58.2       11.5       15.8        3.6
POSITION
SUPERVISORY          11.1      49.2       12.7       23.8        3.2
NON-SUPERVISORY      10.6      52.9       11.5       18.5        6.4
                                     67

-------
 EPA REGION VII SUPERVISION


 Question 35: Supervisor asks for explanation before criticizing my work
   (N=431)


 Row%            Q35 CRITICIZE WORK

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       8.5      47.6      17.2      17.5       9.2


 ETHNIC BACKGROUND
 WHITE                  8.6      50.1      15.8      17.2       8.3
 NON-WHITE             7.3      36.4      21.3      21.8      12.7
RESPONDENT'S  SEX
 FEMALE                 9.2       43.6      14.7      19.7      12.8
 MALE                   7.1       54.1      18.4      15.3       5.1
AGE

UNDER 30               7.1       45.2       19.0       19.0       9.5
30-44                  9.1       46.3       17.7       17.7       9.1
45 PLUS                7.2       52.9       13.S       16.7       9.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.7
11.2
6.7
47.7
44. 1
52.7
21.6
16.8
14.5
15.9
13. 0
17. 6
9. 1
9.9
8.5
POSITION

SUPERVISORY           6.3      52.4      14.3       19.0        7.9
NON-SUPERVISORY       8.5      47.5      17.2       17.2        9.6
                                     68

-------
 EPA REGION VII  SUPERVISION


 Question  38:  Supervisor helps me develop my skills so I can advance
   (N=431)


 Row%             Q38  DEVELOP MY SKILLS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                      10.3      39.2      17.4      24.2       8.9


 ETHNIC BACKGROUND
WHITE                 10.0       41.4       16.3       24.0       8.3
NON-WHITE             14.3       30.4       19.6       25.0      10.7
RESPONDENT'S SEX
FEMALE                14.2       34.9       16.1       22.9       11.9
  LE                   6.1       45.2       17.8       25.4        5.6
AGE

UNDER 30              11.9       38.1       21.4       19.0        9.5
30-44                 12.0       44.4       13.7       20.9        9.0
45 PLUS               7.4       33.1       20.6       30.1        8.3
TIME IN REGION VII
< 3 YEARS             9.1      45.5       19.3       19.3        6.8
3 TO 8 YEARS         11.0      37.8       17.1       24.4        9.8
9 OR MORE            10.4      38.0       16.0       26.4        9.2
POSITION
SUPERVISORY          10.9      45.3      12.5       31.3        0.0
NON-SUPERVISORY      10.2      38.7      17.8       22.9       10.5
                                     69

-------
 EPA REGION VII SUPERVISION
 Question 40: Involved, when possible, in decisions that affect my work
   (N=431)
Row%
                 Q40 DECISIONS INVOLVE ME
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
 15.0
 48.7
 13.6
                                                   13.3
                                                               9.4
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
 15.1
 16.1
 50.4
 41.1
 12.0
 16.1
                                                   13.7
                                                   14.3
                                                               8.8
                                                              12.5
RESPONDENT'S SEX

FEMALE
MALE
17.4
12.7
46.6
51.3
10.0
16.2
                                                   13.7
                                                   13.7
                                                              12.3
                                                               6.1
AGE

UNDER 30
30-44
45 PLUS
14.0
16.7
13.1
51.2
47.6
50.4
20.9
10.7
13.9
                                                    7.0
                                                   13.3
                                                   16.1
                                                               7.0
                                                              11.6
                                                               6.6
TIME IN REGION VII

< 3 YEARS            11.2
3 TO 8 YEARS         14.7
9 OR MORE            17.7
                               48. 3
                               44.8
                               53.0
18.0
15.3
 8.5
                    12 .4
                    13 . 5
                    14. 0
                                         10. 1
                                         11.7
                                         6.7
POSITION

SUPERVISORY
NON-SUPERVISORY
15.6
14.9
54.7
47.6
 7.8
14.1
                                                   17.2
                                                   13.0
                                                               4.7
                                                              10.4
                                     70

-------
 EPA REGION VII  SUPERVISION
 Question  41:  My supervisor criticizes me in front of other people
   (N=431)
Row%
Q41 OPEN CRITICISM
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       3.5
               10.1
           3 .0
         51.5
          31.9
ETHNIC BACKGROUND

WHITE
NON-WHITE
      4.0
      1.8
10.5
 5.4
2.6
3.6
51.9
53.6
                                                              31. 1
                                                              35.7
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                       4.6
                       2.5
      2.4
      3 .8
      3.6
               11.9
                7.6
 2.4
11.1
 9.5
           2.3
           2.5
4.8
3 . 0
1.5
         45.9
         58.6
61.9
50.4
51.1
          34 .9
          23.8
                                                              23.6
                                                              31.6
                                                              34 . 3
TIME IN REGION VII

< 3 YEARS             2.2
3 TO 8 YEARS          3.7
9 OR MORE             4.3
                7.9
                9.8
               10.4
           5.6
           1.8
           1.8
         50. 6
         52. 1
         52.4
          33.7
          32.5
          31.1
POSITION

SUPERVISORY
NON-SUPERVISORY
      1.6
      3 .9
 7.8
10. 1
3 . 1
2.8
56. 3
51.3
                                                              31.3
                                                              31.8
                                     71

-------
 EPA REGION VII SUPERVISION
 Question 42: Supervisor gives me timely and useful feedback
   (N=431)
 Row%            Q42 TIMELY FEEDBACK
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       8.6      45.1      18.0      21.0       7.2


 ETHNIC  BACKGROUND
 WHITE                  8.2      44.6      18.5      21.9       6.8
 NON-WHITE             12.5      42.9      14.3      21.4       3.9
RESPONDENT'S  SEX
 FEMALE                11.0      38.4      16.9      22.8      11.0
 MALE                   6.1      52.5      18.7      19.7       3.0
AGE

UNDER 30               9.3       48.8       14.0       18.6        9.3
30-44                  9.0       46.6       15.8       20.1        8.5
45 PLUS                8.0       41.6       22.6       23.4        4.4
TIME IN REGION VII
< 3 YEARS              5.6       51.7       13.5       21.3        7.9
3 TO 8 YEARS           9.8       42.1       18.3       20.7        9.1
9 OR MORE              9.1       45.1       20.1       20.7        4.9
POSITION
SUPERVISORY           7.8      42.2       21.9       25.0        3.1
NON-SUPERVISORY       8.7      45.5       17.1       20.5        8.1
                                     72

-------
 EPA REGION VII  SUPERVISION
 Question  43:  My  supervisor appreciates me and the job I do
   (N=431)
 Row5,
Q43 SUPER APPRECIATES ME
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      24. 1
               45.1
          15.0
          10.3
           5. 6
ETHNIC BACKGROUND

WHITE
NON-WHITE
     23.9
     28.6
47.4
35.7
13.6
16.1
 9.9
10.7
                                                               5. 1
                                                               8.9
RESPONDENT'S SEX

FEMALE
  LE
AGE
                     26.5
                     21.7
               41. 1
               51.0
          12.3
          16.2
          11.9
           8. 1
           8.2
           3 .0
UNDER 30
30-44
45 PLUS
     27.9
     25.2
     21.9
44.2
45.3
48.2
18.6
12 .4
16.1
 7.0
10.3
 8.8
                                                               2.3
                                                               6.8
                                                               5. 1
TIME IN REGION VII

< 3 YEARS            23.6
3 TO 8 YEARS         25.0
9 OR MORE            23.8
               46. 1
               45.7
               45. 1
          20.2
          11.0
          14. 6
           5.6
          11.0
          11.6
           4 . 5
           7. 3
           4.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     25.0
     23.9
43 .8
45. 5
15.6
14.6
12.5
 9. 8
                                                              3. 1
                                                              6.2
                                     73

-------
EPA REGION VII SUPERVISION


Question 44: My supervisor praises me when I do tasks extremely well
   (N=431)


Row%            Q44 SUPER PRAISES ME

                 STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                 AGREE                                    DISAGREE


TOTAL

                     21.5      44.9       12.6       15.4        5.6


ETHNIC BACKGROUND
WHITE                22.4      44.9      11.1       16.5        5.1
NON-WHITE            14.3      50.0      12.5       14.3        8.9
RESPONDENT'S SEX
FEMALE               26.0      39.7      10.5      16.0       7.8
MALE                 17.2      50.0      14.1      15.7       3.0
AGE

UNDER 30             18.6      53.5      16.3       7.0       4.7
30-44                23.9      42.7      10.7      15.4       7.3
45 PLUS              19.7      45.3      13.1      19.0       2.9
TIME IN REGION VII
< 3 YEARS            25.8      46.1      12.4      12.4       3.4
3 TO 8 YEARS         22.0      42.1      13.4      15.2       7.3
9 OR MORE            19.5      47.0      11.6      17.1       4.9
POSITION
SUPERVISORY          18.8      45.3      14.1      20.3       1.6
NON-SUPERVISORY      22.2      44.7      11.8      14.9       6.5
                                       74

-------
 EPA  REGION VII SUPERVISION


 Question  45:  My supervisor encourages rae to ask questions
   (N=431)


 Row%             Q45  ASK QUESTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      17.8       47.7      15.7      15.0       4.0


ETHNIC BACKGROUND
WHITE                 17.9       48.3       15.1      14.5       4.3
NON-WHITE             16.1       48.2       14.3      17.9       3.6
RESPONDENT'S SEX
FEMALE                22.4       42.5       14.6       15.5       5.0
  LE                  12.6       54.5       16.2       13.6       3.0
AGE

UNDER 30              16.3       58.1        4.7       18.6        2.3
30-44                 20.9       44.4       15.8       13.7        5.1
45 PLUS               13.1       51.8       18.2       13.9        2.9
TIME IN REGION VII
< 3 YEARS            20.2       51.7       14.6       10.1        3.4
3 TO 8 YEARS         20.1       42.1       16.5       17.1        4.3
9 OR MORE            14.0       51.8       15.2       14.6        4.3
POSITION
SUPERVISORY          12.5      51.6       17.2       17.2        1.6
NON-SUPERVISORY      18.5      47.5       14.9       14.6        4.5
                                     75

-------
 EPA REGION VII SUPERVISION
 Question 47: I understand day to day concerns of my supervisor
   (N=431)
 Row%            Q47 DAY TO DAY CONCERNS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       9.9      43.2      18.3      24.6       4.0


 ETHNIC  BACKGROUND
 WHITE                  9.9      46.0      15.9      24.4       3.7
 NON-WHITE              8.9      33.9      28.6      21.4       7.1
 RESPONDENT'S  SEX
 FEMALE                11.5      39.9      21.1      22.0       5.5
 MALE                   8.1      48.0      14.6      26.8       2.5
AGE

UNDER 30               7.0       39.5       23.3       20.9        9.3
30-44                  9.0       42.1       13.9       25.3        4.7
45 PLUS               12.4       48.2       15.3       22.6        1.5
TIME IN REGION VII
< 3 YEARS             5.6       40.4       22.5       27.0        4.5
3 TO 8 YEARS         10.5       39.5       17.3       27.2        5.6
9 OR MORE            11.6       49.4       16.5       20.1        2.4
POSITION
SUPERVISORY          23.4      48.4      10.9       14.1        3.1
NON-SUPERVISORY       7.3      42.7      18.9       26.8        4.2
                                     76

-------
         Supervision:   By  Sex
     Means for Q34, Q35, Q40, Q42,
             Q43, Q44f & Q45

                   Graph 28
           Q34
        Time Frame


           Q35
        Explanation
           Q40
        Involves Me
           Q42
    Timely Feedback

           Q43

     Appreciates Me

           Q44

         Praises Me

           Q45

Encourages Questions
                  1
                  SA
     2.6
     2.5
       2.8
                               2.6
       2.8
     2.6
    2.4
    2.4
2
A


Female
3
u
 5
SD
                                       Male
             Only questions with significant
               Chi-squares are shown.
                      77

-------
               Supervision:  By Sex
               Distribution For Q34, Q40, Q43,
                        Q44 and Q45
                         Graph 29
Q34
   Female
    Male

   emale

    Male
Q43
  Female

    Male
Q44
  Female

    Male
Q45
  Female

    Male
         0%
20%
40%
60%
                                     W//
80%
100%
          Eftggsa  Strongly Agree I

          [	I  Disagree     I
             Agree      I	I  Uncertain

             Strongly Disagree
                Only questions with similar means and
                 significant Chi-squares are shown.
                            78

-------
  Supervision:  By Supervisory  Role
        Means for Q11, Q38 and Q47
                   Graph 30
     Q11
 Suggestions
     Q38
Develop Skills
     Q47
    Concerns
            1
            SA
        2.3

          2.5
          2.6

            2.8
                        2.2
                             2.8
    2
    A

Supervisory
3         4
U        D

4/A Non-Supervisory
 5
SD
             Only questions with significant
                Chi-squares are shown.
                       79

-------
                              Teamwork


Number of Questions:

      5 questions (Q29, Q30, Q31, 032, and Q33)

         .  All questions except  Q31  requested a rating.
         •  Question 31 requested one of two specific choices.

Major Observations

The highest Teamwork rating was  given by Supervisory staff; the lowest were given by
"non-whites" and persons "employed 3 to 8 years."

      Differences By Race

         Whites tended to agree more frequently than did non-whites that they have
         trust and confidence in the people with whom they work (Q29).

      Differences By Sex

         Males tended to agree more  frequently than did females that they have trust
         and confidence in the people with whom they work (Q29).

         Males also tended to agree more frequently than  did  females that team
         members share the responsibilities when the team fails (Q32).

      Differences By Years  Employment

         Persons employed 3 to 8 years had a higher level of disagreement that team
         members share the praise when the team succeeds (Q33).

      Differences By Supervisory Role

         Non-supervisory staff had a lower level of agreement that people work well
         together as a team (Q30), that team  members share the praise when  the
         team succeeds (Q32), and that team members share the responsibility when
         the team fails (Q33).
                                   80

-------
 Comparison of Mean Ratings For
  Teamwork By Major Subgroups
                 Graph 31
     All Persons
         White
      Non-White
        Female
          Male
   Ages Under 30
   Ages 30 to 44
      Ages 45 +
 Employed <3 yrs
Employed 3 - 8 yrs
 Employed 9+  yrs
     Supervisory
  Non-supervisory
               1
             SA
2
A
     2.5
     2.5
      2.7
      2.6
     2.5
      2.6
      2.6
     2.5
     2.5
      2.7
    2.4
    2.3
     2.6
3
U
4
D
 5
SD
                    81

-------
 EPA REGION VII TEAMWORK


 Question 29: I have trust and confidence in the people with whom I work
   (N=431)


 Row%            Q29 TRUST CO-WORKERS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                      11.9      56.9      14.1      12.2       4.9


 ETHNIC  BACKGROUND
WHITE                 12.8      60.1      12.3      11.4       3.4
NON-WHITE              8.9      46.4      16.1      12.5      16.1
RESPONDENT'S  SEX
FEMALE                11.8       51.4       15.0      15.0       6.8
MALE                  12.2       64.3       11.7       8.7       3.1
AGE

UNDER 30               9.3       58.1       14.0       16.3        2.3
30-44                 12.8       56.8       12.0       11.5        6.8
45 PLUS               11.8       58.8       15.4       11.0        2.9
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
12.4
11.0
13.5
66.3
53.7
55.8
5.6
15.9
15.3
13.5
11.6
11.7
2.2
7.9
3 .7
POSITION

SUPERVISORY          14.1      62.5        9.4       10.9        3.1
NON-SUPERVISORY      11.8      56.3       14.4       12.1        5.4
                                     82

-------
 EPA REGION VII TEAMWORK


  uestion  30:  People in my section work well together as a team
   (N=431)


 Row%             Q30 SECTION TEAM WORK

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      16.8       51.4       14.5      13.3       4.0


ETHNIC BACKGROUND
WHITE                 18.2       52.3       13.6       12.5       3.4
NON-WHITE             12.5       48.2       17.9       16.1       5.4
RESPONDENT'S SEX
FEMALE                17.8       47.9       15.1       14.2        5.0
  LE                  16.2       55.1       14.1       12.1        2.5
AGE

UNDER 30             11.6       48.8       27.9        9.3        2.3
30-44                17.5       50.0       13.7       13.7        5.1
45 PLUS              18.2       55.5       12.4       11.7        2.2
TIME IN REGION VII
< 3 YEARS            14.6      50.6       16.9       15.7        2.2
3 TO 8 YEARS         14.6      49.4       17.7       12.8        5.5
9 OR MORE            20.7      53.7       10.4       12.2        3.0
POSITION
SUPERVISORY          28.1      53.1       7.8        7.8        3.1
NON-SUPERVISORY      14.9      50.8      15.7       14.3        4.2
                                      83

-------
 EPA REGION VII TEAMWORK
 Question 31: Clearly defined goals for team members to achieve
   (N=431)
 Row%
Q31 DEFINED GOALS

      YES        NO
 TOTAL
                      56.2
               43.8
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     56.2
     56.6
 43.8
 43.4
RESPONDENT'S  SEX

FEMALE
MALE
     52.1
     60.4
47.9
39.6
AGE

UNDER 30
30-44
45 PLUS
     52. 5
     59.7
     52.2
47.5
40.3
47.8
TIME IN REGION VII

< 3 YEARS            55.3
3 TO 8 YEARS         50.9
9 OR MORE            62.1
              44.7
              49. 1
              37.9
POSITION

SUPERVISORY
NON-SUPERVISORY
    83.9
    51.1
16. 1
48.9
                                     84

-------
 EPA  REGION  VII  TEAMWORK
 Question  32:  Team members share the praise when the team succeeds
   (N=431)
 Row%
Q32 SHARE PRAISE
                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL
                       6.9
               46.2
          24.4
          18.2
           4.3
ETHNIC BACKGROUND

WHITE
NON-WHITE
      7.2
      5.5
46.8
47.3
23.9
23.6
18.4
18.2
                                                               3 .7
                                                               5.5
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      8.3
                      5.7
      4.8
      5.2
     11.0
               43.6
               49.5
50.0
48.9
41.9
          22.5
          26.3
19.0
22.9
27.9
          18.8
          17.5
21.4
18.2
16.2
           6.9
           1.0
                                                               4.8
                                                               4.8
                                                               2.9
TIME IN REGION VII

< 3 YEARS             3.4
3 TO 8 YEARS          5.6
9 OR MORE            10.4
               54.5
               46.9
               41.7
          26.1
          19.4
          27.6
          14.8
          21.3
          17.2
           1. 1
           6.9
           3 . 1
POSITION

SUPERVISORY
NON-SUPERVISORY
     17.5
      5. 1
63.5
43.3
 0.0
28.2
17.5
18. 5
                                                              1.6
                                                              4.8
                                     85

-------
 EPA REGION VII TEAMWORK


 Question 33: Team members share the responsibility when the team fails
   (N=431)


 Row%            Q33 SHARE RESPONSIBILITY

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       4.5      39.6      29.1      22.7       4.1


 ETHNIC  BACKGROUND
 WHITE                  4.3       41.7       29.0       20.9       4.1
 NON-WHITE              1.8       32.7       32.7       29.1       3.6
RESPONDENT'S  SEX
FEMALE                 5.6       38.0       29.6       20.8        6.0
MALE                   3.1       42.0       29.0       23.8        2.1
AGE

UNDER 30              4.8       31.0       31.0       31.0        2.4
30-44                 3.5       43.7       28.4       19.7        4.8
45 PLUS               5.9       37.0       30.4       23.0        3.7
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
0.0
3.8
7.4
44.8
35.8
41.4
34.5
24.5
30.9
19.5
28.9
17.3
1.1
6.9
3.1
POSITION

SUPERVISORY           7.9      47.6      11.1      31.7       1.6
NON-SUPERVISORY       3.7      38.2      32.8      20.7       4.6
                                     86

-------
          Teamwork: By Race
               Means for Q29
                   Graph 32
     Q29
Trust/Confidence
               1
              SA
                          2.3
                              2.8
 2
 A


White
U
     4
     D


Non-White
 5
SD
             Only questions with significant
               Chi-squares are shown.
                      87

-------
                     Teamwork: By  Sex
                    Means For Q29 and Q32
                              Graph 33
    Q29

  Trust/Confidence
    Q32
      Share Praise
                  1
                 SA
                  2
                 A
             3
             U
             4
             D
                                  I Female
                                     Male
              5
            SD
                       Only questions with significant
                          Chi-squares are shown.
                    Teamwork:   By Sex
                         Distribution For Q32
                              Graph 34
Female
  Male
       0%
      20%


Strongly Agree

Disagree
40%
60%
80%
100%
                                Agree           I   I  Uncertain

                                Strongly Disagree
                    Only questions with similar means and
                      significant Chi-squares are shown.
                                88

-------
   Teamwork: By Years Employed

            Means for Q33
                 Graph 35
  Q33


Responsibility
          SA
           1
                          2.8
                         2.7
U
                3 Yrs   EUl 3 - 8 Yrs
D
4
SD
 5
          9+ Yrs
            Only questions with significant

              Chi-squares are shown.
                    89

-------
   Teamwork:  By Supervisory  Role
        Means for Q30, Q32, and Q33
                    Graph 36
    Q30
Work as Team
    Q32

  Share Praise
    Q33

 Responsibility
            1
            SA
                          2.4
       2.2
                             2.7
           2.7


            2.8
    2
    A


Supervisory
 3        4
U         D


vss/A Non-Supervisory

 5
SD
              Only questions with significant
                Chi-squares are shown.
                       90

-------
                        Teamwork:   By  Supervisory Role
                                       Distribution For Q33
                                            Graph 37
                 Supervisory
CD
              Non-supervisory
                           0%         20%


                            $$$$  Strongly Agree

                            iiilil  Disagree
40%
60%
80%
100%
   Agree          I   I  Uncertain

   Strongly Disagree
                                  Only questions with similar means and
                                    significant Chi-squares are shown.

-------
                       Working Conditions

Number of Questions:

      20 questions (Q4, Q50, Q55-Q58, Q63: 5 subparts, Q64, Q72, Q73: 5 subparts,
            Q74,  Q75 )

         .  All questions except Q4 and Q57 requested a rating.

Major Observations

The highest Working Conditions rating was given by "non-white" staff.

      Differences By Race

         Non-whites had a stronger level of agreement that they usually have enough
         time to do their jobs (Q55).

         Non-whites had  a  stronger  level of agreement that they usually have the
         correct supplies and equipment to do  their jobs (Q56).

         Whites had a stronger level of agreement that they were satisfied with the
         working  environment  at Region VII (Q64),  and that they felt  valued and
         respected as an employee (Q74).

      Differences By Sex

         Males had a higher level of dissatisfaction than did females with  Geographic
         Information Services (Q63).  They had a higher level of satisfaction with the
         Motor  Pool Services (Q73)  and with  the  Rest Room  Facility Maintenance
         (Q73).

         Males had a higher level of dissatisfaction that they usually have enough time
         to do their jobs (Q55).

         A higher percentage of females (15%)  indicated sexual harassment than did
         males (5%) (Q57).

         Males had a higher level of agreement that they felt valued and respected as
         an employee  (Q74).
                                    92

-------
Differences By Age

   Persons under age 30 had a higher level of agreement that the amount of
   their workload was reasonable.

   Persons ages 30 to 44 had a higher level of satisfaction with LAN, PC, and
   Main Frame Services.

Differences By Years Employment

   Persons employed 3 to 8 years  had a higher level of disagreement that they
   usually have enough time to do their jobs (Q55).

   Persons employed less than 3 years had a higher level of satisfaction with the
   working conditions (Q64).

   Persons employed 9 or more years had a higher level of satisfaction with the
   Motor Pool Services (073).

Differences By Supervisory  Role

   Supervisory employees have a higher level of disagreement that they usually
   have enough time to do their jobs (Q55)  and that the amount of their
   workload is reasonable (Q58).

   Non-supervisory employees have a higher level of satisfaction with  LAN, PC,
   and Main Frame Services (Q63) and Geographic Information Services (Q63).

   Supervisory employees have a higher level of agreement that Region VII offers
   training  to  enhance their job  skills (Q72)  and that they feel valued and
   respected as an employee (Q74).

   Supervisory employees have a higher level  of dissatisfaction with Meeting
   Room Scheduling (Q73).
                               93

-------
   Comparison of Mean Ratings For
Working Conditions By Major Subgroups
                Graph 38
All Persons
White
Non-White
Female
Male
Ages Under 30
Ages 30 to 44
Ages 45 +
Employed <3 yrs
Employed 3 - 8 yrs
Employed 9+ yrs
Supervisory
Non-supervisory
1
SA
-

-

-

-

-

-

-

-

-

-

-

-

-

2.8
2.8
2.7
2.8
2.8
2.8
2.8
2.8
2.8
2.8
2.8
2.8
2.8
2345
A U D SC
                 94

-------
 EPA REGION VII WORKING CONDITIONS


 Question 4:  Work schedule that best fits my work and lifestyle needs
   (N=431)


 Row%            Q4  WORK SCHEDULE

                 COMPRESSED   FLEXIBLE
 TOTAL

                       57.6        42.4


 ETHNIC BACKGROUND
WHITE                  59.5        40.5
NON-WHITE              42.9        57.1
RESPONDENT'S SEX
FEMALE                 55.0        45.0
MALE                   60.7        39.3
\GE
UNDER 30              58.5        41.5
30-44                 52.6        47.4
45 PLUS               65.9        34.1
TIME IN REGION VII
< 3 YEARS             54.5       45.5
3 TO 8 YEARS          54.0       46.0
9 OR MORE             63.6       36.4
POSITION
SUPERVISORY           71.4       28.6
NON-SUPERVISORY       55.4       44.6
                                     95

-------
EPA REGION VII WORKING  CONDITIONS
Question 50: My  supervisor  demands  obedience  and  strict discipline
   (N=431)
Row%
                Q50 STRICT DISCIPLINE
                 STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                 AGREE                                   DISAGREE
TOTAL
                       6.0
 16.7
 13.6
                                                   49.8
                                                             13.9
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
                       5.5
                       9.3
 15.7
 22.2
 12.5
 11.1
                                                   51.6
                                                   50.0
                                                             14.6
                                                              7.4
 RESPONDENT'S  SEX

 FEMALE
 MALE
                       6.5
                       5.7
16.4
16.1
12.6
13.5
                                                   47.2
                                                   53.9
                                                             17.3
                                                             10.9
AGE

UNDER 30
30-44
45 PLUS
                      7.5
                      5.2
                      7.4
17.5
15.3
15.6
15.0
10.5
17.0
                                                   45.0
                                                   51.5
                                                   51.1
                                                             15.0
                                                             17.5
                                                              8.9
TIME IN REGION VII

< 3 YEARS             4.6
3 TO 8 YEARS          6.3
9 OR MORE             6.9
 9.2
18.8
17.5
16.1
 9.4
15.0
                                                   56.3
                                                   46.9
                                                   50.6
                                                             13.8
                                                             18.8
                                                             10.0
POSITION

SUPERVISORY
NON-SUPERVISORY
                     12.9
                      4.9
19.4
15.8
 9.7
13.8
                                                   50.0
                                                   50.3
                                                              8.1
                                                             15.2
                                    96

-------
 EPA REGION VII WORKING CONDITIONS
     tion 55:  I have enough time to do my job
    N=431)
 Row%
Q55 ENOUGH TIME FOR JOB
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       4.5
               44.3
           8.1
          28.9
          14.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      4.3
      5.4
43.6
55.4
 6.4
16.1
30.3
14.3
15.3
 8.9
 RESPONDENT'S SEX

 FEMALE
^^E
      6.5
      2.6
46.5
43.1
 9.2
 6.2
23.0
34.4
14.7
13.8
 UNDER 30
 30-44
 45 PLUS
      7.1
      4.3
      4.4
57.1
40.3
48.5
 9.5
 6.9
 8.8
19.0
30.7
27.2
 7. 1
17.7
11.0
 TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.5
5.6
3.7
55.1
33.8
49.4
9.0
6.9
8.0
22.5
35.0
25.3
9.0
18.8
13.6
 POSITION

 SUPERVISORY
 NON-SUPERVISORY
      0.0
      5.4
35.5
46.6
 8. 1
 7.7
25.8
28.7
30.6
11.6
                                        97

-------
 EPA REGION VII WORKING CONDITIONS


 Question 56: I have correct supplies and equipment to do my job
   (N=431)


 Row%            Q56 SUPPLIES FOR JOB

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       6.4      62.9       3.3      17.3       5.0


 ETHNIC  BACKGROUND
WHITE                  5.2      63.0       7.8      19.1       4.9
NON-WHITE            14.3      71.4       5.4       3.6       5.4
RESPONDENT'S  SEX
FEMALE                 6.9       62.5       8.8       16.2        5.6
MALE                   6.2       64.1       6.7       18.5        4.6
AGE

UNDER 30               7.1       61.9        9.5       14.3        7.1
30-44                  7.4       58.3        9.6       17.8        7.0
45 PLUS                5.1       71.3        4.4       17.6        1.5
TIME IN REGION VII
< 3 YEARS             4.5       61.8        7.9       19.1        6.7
3 TO 8 YEARS          7.5       57.9        9.4       17.6        7.5
9 OR MORE             6.8       69.1        6.2       16.0        1.9
POSITION
SUPERVISORY           4.8      61.3       6.5      22.6       4.8
NON-SUPERVISORY       6.8      64.1       7.7      16.2       5.1
                                     98

-------
 EPA REGION VII  WORKING CONDITIONS
  uestion  57:  Ever been sexually harassed by another Region VII employee
   (N=431)
 Row%
Q57 SEXUALLY
HARASSED
                       YES
                 NO
TOTAL
                      11.0
               89.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
      9.6
     12.7
                               90.4
                               87.3
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      14.8
                      4.7
      9.5
     11.0
      8.8
               85.2
               95.3
                               90.5
                               89.0
                               91.2
TIME IN REGION VII

< 3 YEARS             4.5
3 TO 8 YEARS         13.8
9 OR MORE            10.0
               95.5
               86.2
               90.0
POSITION

SUPERVISORY
NON-SUPERVISORY
      8. 1
     10.9
                               91.9
                               89. 1
                                     99

-------
 EPA REGION VII WORKING CONDITIONS


 Question 58: The amount of workload is reasonable
   (N=431)
 Row%
Q58 WORKLOAD REASONABLE
                  STRONGLY
                  AGREE
              AGREE UNCERTAIN  DISAGREE
                           STRONGLY
                           DISAGREE
 TOTAL
                       3.3
               51.4
            9.8
           25.2
           10.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.2
      3.6
 51.6
 56.4
 8.7
 14.5
 25.5
 20.0
 11.0
 5.5
RESPONDENT'S  SEX

FEMALE
MALE
      3.7
      3.1
54.2
48.5
 7.9
11.3
25.0
25.8
 9.3
11.3
AGE

UNDER 30
30-44
45 PLUS
     4.9
     3.0
     3.7
73.2
44.3
56.6
 7.3
10.9
 8.1
12.2
29.6
22.1
 2.4
12.2
 9.6
TIME IN REGION VII

< 3 YEARS             2.3
3 TO 8 YEARS          4.4
9 OR MORE             3.1
              65.5
              42.5
              51.9
          10.3
           8.8
          10.5
          16. 1
          30.6
          25.3
           5.7
          13.8
           9.3
POSITION

SUPERVISORY
NON-SUPERVISORY
     3.2
     3.4
35.5
54.3
 6.5
10.3
30.6
24.0
24.2
 8.0
                                     100

-------
 EPA REGION VII  WORKING CONDITIONS
  uestion  63:  Satisfaction with in-house mail distribution
   (N=431)
 Row%             Q63A IN-HOUSE MAIL
                 VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       4.9       43.5       25.4       20.7        5.4


ETHNIC BACKGROUND
WHITE                  4.3       42.0       25.9       21.6        6.3
NON-WHITE              7.1       55.4       23.2       14.3        0.0
RESPONDENT'S SEX
 EMALE                 5.5       44.0       23.9       21.6        5.0
  LE                   4.6       42.9       26.5       19.9        6.1
AGE

UNDER 30              4.8      42.9       31.0       16.7        4.8
30-44                 6.5      42.9       23.4       22.5        4.8
45 PLUS               2.9      44.2       26.1       19.6        7.2
TIME IN REGION VII
< 3 YEARS             3.4      45.5      22.7      21.6        6.8
3 TO 8 YEARS          3.7      41.6      28.6      21.1        5.0
9 OR MORE             7.3      43.6      23.6      20.0        5.5
POSITION
SUPERVISORY           3.1      43.8      25.0      20.3       7.8
NON-SUPERVISORY       5.4      43.9      25.2      20.4       5.1
                                     101

-------
 EPA REGION VII WORKING CONDITIONS
 Question 63: Satisfaction with purchasing services
   (N=431)
 Row%
Q63B PURCHASING SERVICES
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                       3.5
               31.0
           38.8
           21.5
            5.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.2
      5.6
 29.9
 40.7
 38.2
 42.6
 23.9
  7.4
 4.9
 3.7
 RESPONDENT'S  SEX

 FEMALE
 MALE
      2.8
      4.6
33.6
28.2
39.2
37.4
 18.4
 25.1
6.0
4.6
AGE

UNDER 30
30-44
45 PLUS
      0.0
      4.3
      3.7
22.0
31.9
32.4
43.9
37.5
37.5
24.4
21.6
21.3
9.8
4.7
5.1
TIME IN REGION VII

< 3 YEARS             0.0
3 TO 8 YEARS          3.7
9 OR MORE             4.9
              30.2
              26.5
              35.4
          45.3
          40.1
          33.5
          19.8
          22.8
          22.0
           4.7
           6.8
           4.3
POSITION

SUPERVISORY
NON-SUPERVISORY
     4.7
     3.4
28.1
31.9
31.3
39.6
28. 1
20.2
7.8
4.8
                                    102

-------
 EPA REGION VII  WORKING CONDITIONS
  uestion  63:  Satisfaction with graphics support
   (N=431)
Row%
                 Q63C  GRAPHICS SUPPORT
                 VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL
                      18.1
40.4
37., 1
                                                    4.0
                                                               0.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
                     18.2
                     20.8
40.6
35.8
37.2
35.8
                                                    3.5
                                                    7.5
                                                               0.6
                                                               0.0
RESPONDENT'S SEX

FEMALE               19.8
  LE                 17.0
AGE

UNDER 30             14.3
30-44                22.2
45 PLUS              13.2
38.7
41.8
28.6
36.1
50.7
35.9
37.6
52.4
36.5
32.4
                                                    5.1
                                                    3.1
                                                    4.8
                                                    4.8
                                                    2.9
                                                               0.5
                                                               0.5
                                                               0.0
                                                               0.4
                                                               0.7
TIME IN REGION VII

< 3 YEARS            12.6
3 TO 8 YEARS         19.3
9 OR MORE            20.2
                               34.5
                               37.9
                               46.6
48.3
37.3
29.4
                     4.6
                     5.0
                     3. 1
                                                               0.0
                                                               0.6
                                                               0.6
POSITION

SUPERVISORY
NON-SUPERVISORY
                     20.3
                     18.0
45.3
39.4
31.3
37.7
                                                    1.6
                                                    4.6
                                                               1.6
                                                               0.3
                                     103

-------
 EPA REGION VII WORKING CONDITIONS
 Question 63: Satisfaction with computer services
   (N=431)
 Row%
Q63D COMPUTER SERVICE
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                      17.8
               47.2
           21.3
           11.1
            2.6
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     17.3
     23.6
 48.3
 43.6
 19.1
 27.3
 12.7
  5.5
 2.6
 0.0
RESPONDENT'S  SEX

FEMALE
MALE
     19.9
     16.4
49.5
44.1
18.5
23.6
10.2
12.8
 1.9
 3.1
AGE

UNDER 30
30-44
45 PLUS
      7.5
     24.1
     11.8
55.0
44.8
48.5
32.5
16.8
23.5
 0.0
11.6
14.7
5.0
2.6
1.5
TIME IN REGION VII

< 3 YEARS             17.4
3 TO 8 YEARS          21.0
9 OR MORE             16.0
               52.3
               40.1
               50.9
          20.9
          23.5
          18.4
           8.1
          12.3
          12.3
           1.2
           3.1
           2.5
POSITION

SUPERVISORY
NON-SUPERVISORY
    12.5
    19.1
50.0
46.9
14.1
22.0
21.9
 9.4
1.6
2.6
                                     104

-------
 EPA REGION  VII  WORKING  CONDITIONS
Question  63:  Satisfaction  with  geographic  information  services
   (N=431)
Row%
                Q63E GEO  INFO  SERVICE
                VERY      SATISFIED
                SATISFIED
TOTAL
                                       NEUTRAL  DISSATIS-     VERY
                                               FIED          DISSAT
4.1
13.8
70.4
                                                    9.0
                                                               2.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
3.3
9.4
13.6
15.1
70.7
69.8
                                                    9.2
                                                    5.7
                                                               3.3
                                                               0.0
RESPONDENT'S SEX

FEMALE
  LE
AGE
5.2
3.2
18.0
 8.9
70.6
70.5
                                                    4.7
                                                   13.7
                                                               1.4
                                                               3.7
UNDER 30
30-44
45 PLUS
0.0
7.5
0.0
14.6
11.9
16.7
75.6
70.9
68.2
                                                    7.3
                                                    8.4
                                                   10.6
                                                               2.4
                                                               1.3
                                                               4.5
TIME IN REGION VII

< 3 YEARS             1.2
3 TO 8 YEARS          6.3
9 OR MORE             3.8
                               12.9
                               13.1
                               14.6
77.6
71.9
65.6
                     7. 1
                     6.3
                    12.7
                                         1.2
                                         2.5
                                         3.2
POSITION

SUPERVISORY
NON-SUPERVISORY
1.6
4.7
17.5
13.2
58.7
72.7
                                                   20.6
                                                    6.7
                                                               1.6
                                                               2.6
                                     105

-------
 EPA REGION VII WORKING CONDITIONS


 Question 64: I am satisfied with the working environment at Region VII
   (N=431)
Row%
                 Q64 WORKING ENVIRONMENT
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
  7.3
 47.3
 23.8
                                                   17.6
                                                               4.0
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
  7.7
  7.3
 49.0
 47.3
 22.9
 18.2
                                                   17.8
                                                   14.5
                                                               2.6
                                                              12.7
 RESPONDENT'S  SEX

 FEMALE
 MALE
 7.3
 7.7
45.9
50.0
22.5
24.0
                                                   18.3
                                                   16.8
                                                               6.0
                                                               1.5
AGE

UNDER 30
30-44
45 PLUS
 7.1
 7.8
 7.3
57.1
47.0
47.4
21.4
22.8
22.6
                                                   14.3
                                                   18.5
                                                   17.5
                                                               0.0
                                                               3.9
                                                               5.1
TIME IN REGION VII

< 3 YEARS             5.7
3 TO 8 YEARS          5.5
9 OR MORE            10.4
                              63.6
                              47.2
                              39.9
 9. 1
26.4
27.6
                    21.6
                    16.6
                    16.6
                                         0.0
                                         4. 3
                                         5.5
POSITION

SUPERVISORY
NON-SUPERVISORY
10.9
 6.8
50.0
47.6
28.1
22.1
                                                  10.9
                                                  19.0
                                                              0.0
                                                              4.5
                                     106

-------
 EPA  REGION VII  WORKING CONDITIONS


  uestion  72:  Region  VII offers  training to enhance my job skills
   (N=431)


 Row%             Q72  JOB SKILLS  TRAINING

                  STRONGLY     AGREE UNCERTAIN   DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       7.0       58.9      14.6       15.3       4.2


 ETHNIC BACKGROUND
WHITE                 7.2       58.5       15.8       14.6        4.0
NON-WHITE             8.9       64.3        8.9       16.1        1.8
RESPONDENT'S SEX
FEMALE               10.1      59.2       14.7       11.5        4.6
  LE                  4.1      59.4       14.2       18.3        4.1
AGE

UNDER 30              4.7      55.8      20.9       11.6        7.0
30-44                 8.7      61.0      13.0       12.6        4.8
45 PLUS               5.8      57.2      15.2       18.8        2.9
TIME IN REGION VII
< 3 YEARS             6.7      57.3      16.9       13.5        5.6
3 TO 8 YEARS          6.2      62.3      13.0       14.8        3.7
9 OR MORE             8.5      57.9      15.2       14.0        4.3
POSITION
SUPERVISORY          10.9      70.3      12.5       6.3        0.0
NON-SUPERVISORY       6.5      57.1      15.0      16.4        5.1
                                     107

-------
 EPA REGION VII WORKING CONDITIONS
 Question 73: Satisfaction with motor pool services
   (N=431)
 Row%            Q73A MOTOR POOL SVCS
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL

                       5.2      28.3      46.7      14.5       5.2


 ETHNIC BACKGROUND
 WHITE                  5.8      29.4      44.7       15.0       5.2
 NON-WHITE              1.9      26.9      57.7       11.5       1.9
 RESPONDENT'S  SEX
 FEMALE                 3.7       24.3       54.7       12.6        4.7
 MALE                   7.2       33.3       37.9       16.4        5.1
AGE

UNDER 30               4.9       24.4       56.1        9.8        4.9
30-44                  3.5       27.0       47.8       16.5        5.2
45 PLUS                8.8       33.1       41.2       12.5        4.4
TIME IN REGION VII
< 3 YEARS             3.4      24.1      57.5      10.3       4.6
3 TO 8 YEARS          4.3      23.0      49.1      16.1       7.5
9 OR MORE             7.5      36.6      37.9      14.9       3.1
POSITION
SUPERVISORY           3.1      39.1      29.7      23.4       4.7
NON-SUPERVISORY       5.7      26.4      49.7      12.9       5.2
                                     108

-------
 EPA  REGION  VII  WORKING CONDITIONS
  uestion  73:  Satisfaction  with telephone system
   (N=431)
Row%
                Q73B  TELEPHONE  SYSTEM
                VERY       SATISFIED   NEUTRAL DISSATIS-     VERY
                SATISFIED                      FIED          DISSAT
TOTAL
                     21.9
58.8
12.9
                                                    5.6
                                                               0.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
                     22.6
                     18.2
58.2
67.3
13.2
 9 ., 1
                                                    5.4
                                                    5.5
                                                               0.6
                                                               0.0
RESPONDENT'S SEX

FEMALE               23.9
  LE                 20.4
AGE

UNDER 30             23.3
30-44                22.1
45 PLUS              22.6
58.3
59.7
55.8
58.4
59.9
11.9
14.3
18.6
14.7
 8.8
                                                    5.5
                                                    5.1
                                                    0.0
                                                    4.3
                                                    8.8
                                                               0.5
                                                               0.5
                                                               2.3
                                                               0.4
                                                               0.0
TIME IN REGION VII

< 3 YEARS            19.3
3 TO 8 YEARS         23.6
9 OR MORE            22.4
                               56.8
                               56.5
                               61.8
13.6
14.9
10.9
                     8.0
                     5.0
                     4 .8
                                                              2.3
                                                              0.0
                                                              0.0
POSITION

SUPERVISORY
NON-SUPERVISORY
                     23.4
                     21.8
65.6
57.8
 6.3
13.9
                                                    4.7
                                                    5.7
                                                              0.0
                                                              0.8
                                     109

-------
 EPA REGION VII WORKING CONDITIONS


 Question 73: Satisfaction with rest room facility maintenance
   (N=431)
 Row%
Q73C REST ROOM MAINT
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                       7.7
               51.5
           18.0
           15.0
            7.7
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      7.4
      8.9
 52.9
 51.8
 16.6
 21.4
 16.3
 8.9
 6.9
 8.9
RESPONDENT'S  SEX

FEMALE
MALE
      7.7
      8.2
44.5
60.2
17.3
18.4
20.5
 9.2
10.0
 4.1
AGE

UNDER 30
30-44
45 PLUS
      7.0
      8.6
      7.2
58.1
50.0
53.6
18.6
18. 1
15.9
 9.3
15.9
15.9
 7.0
 7.3
 7.2
TIME IN REGION VII

< 3 YEARS             6.7
3 TO 8 YEARS          9.9
9 OR MORE             6.7
               53.9
               50.6
               52.1
          20.2
          19.8
          14.5
          14.6
          12 .3
          18.2
           4.5
           7.4
           8.5
POSITION

SUPERVISORY
NON-SUPERVISORY
     3. 1
     8.7
62.5
50.1
15.6
18.0
15.6
14 .9
 3.1
 8.2
                                     110

-------
 EPA REGION  VII  WORKING  CONDITIONS
 uestion  73:  Satisfaction  with air temperature maintenance
   (N=431)
Row%
                Q73D AIR  TEMP  MAINT
                VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                SATISFIED                      FIED         DISSAT
TOTAL
1.9
25.8
17.8
                                                   37.7
                                                              16.9
ETHNIC BACKGROUND

WHITE
NON-WHITE
1.7
1.8
25.7
28.6
17.7
23.2
                                                   39.1
                                                   26.8
                                                              15.7
                                                              19.6
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
1.8
2.0
0.0
2.2
2.2
24.5
27.0
25.6
23.3
29.7
20.5
15.8
14.0
19.0
18.8
                                                   33.2
                                                   42.3
                                                   39.5
                                                   36.6
                                                   38.4
                                                              20.0
                                                              12.8
                                                              20.9
                                                              19.0
                                                              10.9
TIME IN REGION VII

< 3 YEARS             0.0
3 TO 8 YEARS          1.9
9 OR MORE             3.0
                               28.1
                               23.5
                               27.3
21.3
19.. 1
15,. 2
                    36.0
                    40. 1
                    36.4
                                        14 .6
                                        15.4
                                        18.2
POSITION

SUPERVISORY
NON-SUPERVISORY
0.0
2.3
32.8
24.8
23.4
17.2
                                                   32.8
                                                   38.0
                                                              10.9
                                                              17.7
                                     111

-------
 EPA REGION VII WORKING CONDITIONS
 Question 73: Satisfaction with meeting room schedule
   (N=431)
 Row%            Q73E MEETING ROOM
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL

                       7.5      49.6      27.1      11.5       4.2


 ETHNIC BACKGROUND
 WHITE                 6.9      50.1      26.4       12.3       4.3
 NON-WHITE             10.9      50.9      29.1        7.3       1.8
 RESPONDENT'S  SEX
 FEMALE                 9.6       45.9       25.7       13.8        5.0
 MALE                   5.1       54.1       28.1        9.7        3.1
AGE

UNDER 30               7.0       58.1       32.6        2.3        0.0
30-44                  6.9       45.0       29.0       14.3        4.8
45 PLUS                8.8       54.7       21.2       10.9        4.4
TIME IN REGION VII
< 3 YEARS             6.9      49.4      28.7       9.2        5.7
3 TO 8 YEARS          7.4      47.5      25.9      14.2        4.9
9 OR MORE             7.9      51.5      27.3      10.9        2.4
POSITION
SUPERVISORY           7.8      53.1      14.1      17.2       7.8
NON-SUPERVISORY       7.6      49.3      29.2      10.5       3.4
                                     112

-------
   EPA REGION VII WORKING CONDITIONS


     estion 74: I feel valued and respected as an employee of Region VII
     (N=431)


   Row%            Q74 VALUED EMPLOYEE

                    STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                    AGREE                                   DISAGREE
   TOTAL

                         6.8      49.6      22.4      17.2       4.0


   ETHNIC BACKGROUND
   WHITE                 7.2      53.7      20.1      17.0       2.0
   NON-WHITE             7.1      33.9      30.4      17.9      10.7
   RESPONDENT'S SEX
^^A
FEMALE                6.9      50.0      18.8      17.9        6.4
  LE                  7.1      51.0      24.5      16.3        1.0
   .GE

   UNDER 30               2.3      60.5      20.9      11.6       4.7
   30-44                 7.4      47.6      22.9      17.7       4.3
   45  PLUS                8.0      53.3      19.0      16.8       2.9
   TIME  IN  REGION  VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.6
5.5
9.3
58.4
47.9
48.1
15.7
22.1
23.5
19.1
19.0
15.4
1. 1
5.5
3.7
   POSITION

   SUPERVISORY           12.5      59.4       20.3       6.3       1.6
   NON-SUPERVISORY        5.9      48.7       21.5      19.5       4.2
                                        113

-------
 EPA REGION VII WORKING CONDITIONS


 Question 75: My immediate work environment is physically safe
   (N=43l)


 Row%            Q75 PHYSICALLY SAFE ENVIRONMENT

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      13.2      66.8       8.9       7.5       3.5


 ETHNIC  BACKGROUND
 WHITE                 13.2      67.0       8.3        8.0       3.4
 NON-WHITE             14.5      69.1       9.1        1.8       5.5
RESPONDENT'S  SEX
FEMALE                13.2       64.4       11.9        5.9        4.6
MALE                  13.3       70.4        5.1        8.7        2.6
AGE

UNDER 30               9.3       76.7        4.7        9.3        0.0
30-44                 13.0       65.8        8.2        7.4        5.6
45 PLUS               15.2       65.9       10.9        6.5        1.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
14.8
12.3
13.9
64.8
69.8
64.8
8.0
6.2
12.1
9.1
6.8
6.7
3.4
4.9
2.4
POSITION

SUPERVISORY          20.3      62.5       9.4       4.7       3.1
NON-SUPERVISORY      12.1      67.8       8.8       7.6       3.7
                                     114

-------
    Working Conditions:  By Race
    Means for Q55, Q56, Q64 and Q74
                   Graph 39
          Q55
     Enough Time

          Q56
Supplies/Equipment

          Q64
     Environment

          Q74
 Valued/Respected
    2.6
2.1
    2.6
     2.8
   2.5

                                2.9
             Only questions with significant
               Chi-squares are shown.
                12345
                SA      A      U      D       SD
                      White   Wffa Non-White
                     115

-------
     Working  Conditions:  By Sex
Means for Q55,  Q63E, Q73Af Q73C and Q74
                   Graph 40
                vs
        N
               VD
        Q63E
   CIS Information
        Q73A
      Motor Pool
        Q73C

      Rest Room
        Q55
    Enough Time
        Q74

 Valued/Respected
                SA
        2.8
                                 3.1
        2.9
                              2.8
        2.8
                           2.4
       2.7
                            2.5
2
A
3
U
                        Female
D
              Male
 5
SD
             Only questions with significant
                Chi-squares are shown.
                      116

-------
               Working Conditions:   By  Sex
                     Distribution For Q73 (Motor Pool)
                                Graph 41
Female
  Male
       0%         20%


        ili^i  Strongly Agree

        iiiil  Disagree
40%
60%
  Agree

  Strongly Disagree
80%
           Uncertain
100%
                      Only questions with similar means and
                       significant Chi-squares are shown.

-------
    Working Conditions:  By Age
         Means for Q5S and Q63D
                   Graph 42
SA
                            U
               SD
   Q58
       Workload
   Q63D

Computer Services
                1
               vs
                           2.3
                               2.8
                            2.4
                2.2
                            2.5
              2
              s

          Under 30
          45 Plus
3       4
N       D

CHI  30 - 44
 5
VD
             Only questions with significant
               Chi-squares are shown.
                     118

-------
 Working Conditions:  By Years Employed
       Means for Q55, Q64 and Q73A
                    Graph 43
           SA       A        U         D       SD
    Q55

Enough time
    Q64

Environment
    Q73A
 Motor Pool
                            2,8
       3.3
2.5

  2.7
                           2.7
    2.9

     3
                           2.7
           1         2        3
           VS         V       N

           ₯M\ < 3 Yrs  I   I 3 - 8 Yrs
                      5
                     VD
             9 Plus Yrs
              Only questions with significant
                Chi-squares are shown.
                      119

-------
Working Conditions: By Supervisory Role
       Means for Q55, Q58, Q63D, Q63E
              Q72, Q73E and Q74
                      Graph 44
           Q55
       Enough Time
           Q58
          Workload

           Q63D
   Computer Services

           Q63E
     GIS Information

           Q72
           Training

           Q73E
      Meeting Room

           Q74
   Valued/Respected
                  1
                 SA
  A

Supervisory
3
u
 5
SD
                                     Non-Supervisory
               Only questions with significant
                 Chi-squares are shown.
                        120

-------
          Working Conditions:  By Supervisory Role
                          Distributions For Q63 and Q74
                                    Graph 45
Q63
          Supervisory

    GIS Information

      Non-Supervisory
Q74
          Supervisory

   Valued/Respected


      Non-Supervisory
                     0%       20%


                      ilgil  Strongly Agree

                      isiiiia  Disagree
40%
60%
   Agree

   Strongly Disagree
80%
          Uncertain

100%
                          Only questions with similar means and
                           significant Chi-squares are shown.

-------
                         General Personnel

Number of Questions:

      13 questions (02, Q5, Q10, Q18, 026, 051: 5 subparts, 065, 066, 067)

         •  All questions except 02, 05, 010, 018 and Q26 requested a rating.
         .  Questions 2, 5 and 10 requested one of two alternatives.
         •  Question 18 requested the top four most beneficial  program categories.
         •  Question 26 requested the top four most beneficial  NEW programs.

Preference Questions

Slightly  more than half  of the employees  would  prefer more  money  allocated for
technical training  (skills  development for immediate job), while  others  would  prefer
money for personal or professional development (skills and attitude development for
personal and career advancement in the future) (02).

      •  Non-whites  had a slightly stronger preference for personal  or professional
         development, while whites had a slightly stronger preference for technical
         training.

      •  Females had a slightly stronger preference for  personal or professional
         development, while males had a slightly stronger preference for technical
         training.

The majority of employees would prefer cash (rather than time off) as an award in the
Special Act  or Service Award program.  Persons who would prefer "time off" tend to be
females or non-supervisory staff.

Beneficial Programs

The top five programs which are considered to be beneficial to employees include:

      .  Current Technology (LAN, Voice Mail, Video Conferencing, Computer Systems
         Training).

      •  Details and  Rotations

      •  In-house Training Program

      .  Tuition Assistance for Continuing Education

      •  Furniture, Equipment and Building Maintenance
                                    122

-------
More than one-third of the non-whites also selected Developmental Programs.  Tuition
Assistance for Continuing  Education was selected more frequently than was Current
Technology.

The  top five  new programs which were considered to be  beneficial to  employees
include:

      •  Fitness Center

      •  Work at Home

      •  Assessment of Supervisors by Employees

      •  Child Care Facility

      •  Environmentally  Friendly  Transportation Program  (car  pools, bike racks,
         walking  and jogging tracks at worksite)

Supervisory staff also included Life and  Estate Planning as one of  major interest.

Major Observations

The highest General Personnel rating was given by "Supervisory" staff.

      Differences  By Race

         Non-whites had  a stronger level of disagreement that hiring and promotion
         practices appeared to be fair  (Q67).

      Differences  By Sex

         Males had a stronger level of  dissatisfaction with Career Counseling (Q51).

         Females  had a  stronger level of  disagreement  that hiring and promotion
         practices appeared to be fair  (Q67).

      Differences  By Age

         Employees at least age 45 were more satisfied with Office Supply Services
         and Photo Copying Facilities (Q51).

         Employees at least age  45 had a stronger  level  of agreement with  their
         understanding of the employee benefit package  (Q65).
                                     123

-------
Differences By Years Employment

   Employees with less  than  3 years employment had a  stronger level of
   dissatisfaction with Office Supply Services and Photo Copying Facilities (Q51).

   Employees with at least 9 years employment had  a  stronger level of
   satisfaction with the Centralized Processing of Travel and Time Keeping (Q51).

Differences By Supervisory Role

   Non-supervisory employees  had a stronger level of  disagreement that hiring
   and promotion practices appeared to be fair (Q67).
                               124

-------
   Comparison of Mean Ratings For
General Personnel By Major Subgroups
                  Graph 46
       All Persons  -

           White  -

       Non-White  -

          Female  -

           Male  -

    Ages Under 30

     Ages 30 to 44

       Ages 45 +

   Employed <3 yrs

  Employed 3 - 8 yrs

   Employed 9+  yrs

       Supervisory

    Non-supervisory
*
SP
-

-

-

-

-

-

-

-

-

-

-

2.9
2.9
2.8
2.9
2.9
2.9
2.9
2.8
2.9
2.9
2.8
2.7

-

2.9
1 2 3 4 E
V A U D SI
                    125

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 2: Money for technical training or professional development
   (N=431)


 Row%            Q2 MONEY ALLOCATED
                    TECH     PROF
                    TRAINING DEVELOPMENT
 TOTAL

                        57.0        43.0


 ETHNIC  BACKGROUND
WHITE                   60.4         39.6
NON-WHITE               35.2         64.8
RESPONDENT'S  SEX
FEMALE                  46.4         53.6
MALE                    67.4         32.6
AGE

UNDER 30                50.0         50.0
30-44                   56.6         43.4
45 PLUS                 57.1         42.9
TIME IN REGION VII
< 3 YEARS              59.0        41.0
3 TO 8 YEARS           58.6        41.4
9 OR MORE              52.8        47.2
POSITION
SUPERVISORY            54.8        45.2
NON-SUPERVISORY        57.1        42.9
                                    126

-------
 EPA REGION VII  GENERAL PERSONNEL
  uestion  5:  More money designated for training or awards
   (N=431)
 Row%             Q5  PREFERENCE
                  TRAINING    AWARDS
                  MONEY        MONEY
TOTAL

                      56.6       43.4


ETHNIC BACKGROUND
WHITE                 54.8       45.2
NON-WHITE             57.1       42.9
RESPONDENT'S SEX
FEMALE               56.3       43.7
MALE                 55.2       44.8
 \GE
UNDER 30             70.7      29.3
30-44                53.9      46.1
45 PLUS              54.1      45.9
TIME IN REGION VII
< 3 YEARS            65.1      34.9
3 TO 8 YEARS         53.8      46.3
9 OR MORE            53.4      46.6
POSITION
SUPERVISORY          56.5      43.5
NON-SUPERVISORY      56.0      44.0
                                    127

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 10: Type of Special Act or Service Award preferred
   (N=431)


 Row%            Q10 AWARD PREFERRED

                      CASH  TIME OFF
 TOTAL

                      84.2      15.8


 ETHNIC  BACKGROUND
 WHITE                 83.9      16.1
 NON-WHITE             83.9      16.1
RESPONDENT'S  SEX
 FEMALE                80.3       19.7
 MALE                  88.2       11.8
AGE

UNDER 30              78.0       22.0
30-44                 83.5       16.5
45 PLUS               87.7       12.3
TIME IN REGION VII
< 3 YEARS            80.5       19.5
3 TO 8 YEARS         83.4       16.6
9 OR MORE            87.1       12.9
POSITION
SUPERVISORY          93.7       6.3
NON-SUPERVISORY      82.4      17.6
                                    128

-------
 EPA REGION VII  GENERAL PERSONNEL


  uestion  18:  Most beneficial program category (4 responses allowed)



 Row%            Q18  TOP PROGRAM

                      PEAC   DEVELOP   TUITION  EMPLOYEE DIVERSITY ROTATIONS
                             PROGRAM   ASSIST   COUNSEL
TOTAL

                      24.9       18.2       31.7      11.0      12.5      45.1


ETHNIC BACKGROUND
WHITE                 22.8       16.1       27.4        9.4       8.8      46.2
NON-WHITE             32.7       34.6       59.6       21.2      28.8      46.2


RESPONDENT'S SEX
FEMALE                24.2       27.1       40.1       15.5      15.9      45.4
MALE                  25.5        8.7       23., 4        6.5       8.7      44.6


 iGE

UNDER 30              31.6       23.7     '  52.6       18.4      10.5      44.7
30-44                 24.9       20.8       32.6       12.7      12.7      48.0
45 PLUS               22.5       13.2       25.6        6.2      13.2      39.5


TIME IN REGION VII
< 3 YEARS            18.3       19.5       36.6       12.2       14.6      39.0
3 TO 8 YEARS         24.5       21.2       32.5       12.6       12.6      51.7
9 OR MORE            28.0       15.3       29.3        9.6       11.5      40.8


POSITION
SUPERVISORY          25.0      23.4       18.8        1.6       10.9      46.9
NON-SUPERVISORY      24.3      17.3       35.0       13.1       12.5      45.0
                                     129

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (4 responses allowed)
   (Continued)
 Row%
Q18 TOP PROGRAM
                   CURRENT FURNITURE  GUARD     WELLNESS
                   TECH               COVERAGE
                                           INDOOR  NEW
                                           AIR     EMPLOYEE
 TOTAL
                      68.8
               30.9
           23.9
           18.0
           19.0
            6.7
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     73.3
     48.1
 33.1
 17.3
 25.8
 17.3
 17.0
 21.2
 20.7
  9.6
 7.0
 3.8
RESPONDENT'S SEX

FEMALE                68.6
MALE                  70.1
AGE

UNDER 30              63.2
30-44                 72.4
45 PLUS               66.7
               24.2
               38.6
               26.3
               29.0
               36.4
          32.4
          14.7
          23.7
          25.8
          21.7
           15.0
           20.7
          18.4
          14.9
          20.9
          19.3
          17.9
          26.3
          13.6
          24.8
            8.2
          13.2
           6.8
           4.7
TIME IN REGION VII

< 3 YEARS             73.2
3 TO 8 YEARS          70.2
9 OR MORE             66.9
               24.4
               31. 1
               33.8
          26.8
          21.9
          24.2
          13.4
          13.2
          24.2
          19.5
          16.6
          20.4
          13.4
           3.3
           6.4
POSITION

SUPERVISORY
NON-SUPERVISORY
    70.3
    69.0
37.5
29.2
17.2
25.5
15.6
18.2
20.3
18.5
10.9
 5.8
                                     130

-------
 EPA REGION VII GENERAL PERSONNEL


 Question  18:  Most beneficial program category (4 responses allowed)
   (Continued)


 Row%             Q18  TOP PROGRAM     TOTAL
                  IN-HOUSE   TQM
                  TRAIN      PROGRAM
TOTAL

                      44.4       21.2     100.0


ETHNIC BACKGROUND
WHITE                 45.6       21.9      100.0
NON-WHITE             38.5       15.4      100.0
RESPONDENT'S SEX
FEMALE                40.6       12.6      100.0
  LE                  48.9       31.5      100.0
AGE

UNDER 30              28.9       15.8      100.0
30-44                 45.2       18.6      100.0
45 PLUS               46.5       28.7      100.0
TIME IN REGION VII
< 3 YEARS            46.3       13.4      100.0
3 TO 8 YEARS         41.7       21.9      100.0
9 OR MORE            45.9       25.5      100.0
POSITION
SUPERVISORY          50.0       35.9      100.0
NON-SUPERVISORY      43.8       18.2      100.0
                                     131

-------
EPA REGION VII GENERAL PERSONNEL


Question 18: Most beneficial program category  (TOP CHOICE)
  (N=401)


Row%            Q18 TOP PROGRAM
PEAC
TOTAL
3.2
ETHNIC BACKGROUND
WHITE 2.1
NON-WHITE 9.6
RESPONDENT'S SEX
FEMALE 3 . 4
MALE 2 . 7
AGE
UNDER 30 2.6
30-44 2.7
45 PLUS 3.9
TIME IN REGION VII
< 3 YEARS 4.9
3 TO 8 YEARS 1.3
9 OR MORE 3.8
POSITION
SUPERVISORY 3.1
NON-SUPERVISORY 3.0
DEVELOP TUITION EMPLOYEE DIVERSITY ROTATIONS
PROGRAM ASSIST COUNSEL

6.0 13.5
5.5 11.2
11.5 26.9
10.1 16.4
1.6 10.3

10.5 34.2
7.2 11.8
3.1 10. 1
6.1 22.0
7.9 9.9
4.5 12. 1
6.3 7.8
6.1 14.9

1.5 1.7 11.0
1.2 0.6 11.6
3.8 1.9 9.6
2.4 1.9 9.2
0.5 1.1 13^0
m
2.6 0.0 2.6
2.3 1.8 11.8
0.0 1.6 12.4
1.2 0.0 8.5
2.0 2.6 11.3
1.3 1.3 11.5
0.0 0.0 15.6
1.8 1.5 10.0
                                    132

-------
    EPA REGION  VII  GENERAL PERSONNEL
    uestion  18: Most  beneficial  program category (TOP CHOICE)
      (Continued)
   Row%
                Q18 TOP PROGRAM
                     CURRENT  FURNITURE  GUARD      WELLNESS
                     TECH                COVERAGE
                                                            INDOOR  NEW
                                                            AIR      EMPLOYEE
   TOTAL
                         36.7
                                3.2
                     3,5
                    1.2
                    4.2
                    0.7
   ETHNIC BACKGROUND

   WHITE
   NON-WHITE
                     41.0
                     11.5
           3.0
           5.8
          4.0
          1.9
          0.6
          5.8
          4.9
          0.0
          0.0
          3.8
   RESPONDENT'S SEX
^^A
FEMALE
  LE
33.8
40.2
1.9
4.3
5.3
1.6
1.0
1.6
4.3
4.3
1.4
0.0
   UNDER 30
   30-44
   45 PLUS
                     28.9
                     38.0
                     37.2
           0.0
           1.8
           6.2
          0.0
          5.0
          2.3
          0.0
          0.9
          2.3
          2.6
          3.2
          6.2
          5.3
          0.5
          0.0
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
32.9
40.4
36.3
2.4
1.3
5.1
4.9
4.0
2.5
0.0
2.0
1.3
2.4
4.6
5. 1
2.4
0.7
0.0
   POSITION

   SUPERVISORY
   NON-SUPERVISORY
                     39. 1
                     36.5
           4.7
           2.7
          9.4
          2.4
          3. 1
          0.9
          0.0
          5.2
          0.0
          0.9
                                        133

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 18: Most beneficial program category (TOP CHOICE)
   (Continued)


 Row%            Q18 TOP PROGRAM
                  IN-HOUSE   TQM
                  TRAIN      PROGRAM
 TOTAL

                       9.2       4.2


 ETHNIC BACKGROUND
 WHITE                 10.0       4.3
 NON-WHITE              3.8       3.8
RESPONDENT'S  SEX
 FEMALE                 6.3        2.4
 MALE                  12.0        6.5
AGE

UNDER 30              10.5        0.0
30-44                  8.1        5.0
45 PLUS               10.1        4.7
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
11.0
7.3
9.6
1.2
4.6
5.7
POSITION

SUPERVISORY           4.7       6.3
NON-SUPERVISORY      10.0       4.0
                                    134

-------
EPA REGION VII GENERAL PERSONNEL
 iuestion 18: Most beneficial program category  (2ND  CHOICE)
  (N=431)
Row%
Q18B SECOND PROGRAM
NO 2ND PEAC
CHOICE
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
rLE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

3
3
1
1
5

0
3
5
6
3
3
3
3

.7 6.9
.9 5.8
.9 11.3
.4 7.2
.9 6.5

.0 15.8
.1 7.6
.4 3.1
.0 4.8
.3 7.9
.2 7.0
.1 4.7
.9 6.9
DEVELOP TUITION EMPLOYEE DIVERSITY
PROGRAM ASSIST COUNSEL

6.2
5.2
11.3
9.1
2.7

5.3
7.6
3.9
6.0
6.6
5.7
7 .8
5.7

6.2
5.5
9.4
9. 1
3.2

2.6
8. 1
4.7
6.0
7.3
5.7
4.7
6.6

3.2
2.4
7.5
3.4
3.2

5.3
3.1
2. 3
3.6
4.0
2.5
0.0
3.9

2.2
1.8
5.7
1.9
2.7

2.6
2.7
1.6
1.2
3.3
1.9
3.1
2. 1
                                    135

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (2ND CHOICE)
   (Continued)
 Row%            Q18B SECOND PROGRAM
                 ROTATIONS   CURRENT FURNITURE  GUARD     WELLNESS    INDOOR
                             TECH               COVERAGE              AIR


 TOTAL

                      12.7      16.6       9.9       4.5       5.5       4.0


 ETHNIC BACKGROUND
 WHITE                 14.2      15.8      11.5       5.2       5.5       4.5
 NON-WHITE             5.7      22.6       1.9       0.0       3.8       1.9


 RESPONDENT'S  SEX
 FEMALE                13.0      13.9       8.7       7.2       5.3       3.8
 MALE                  11.9      19.5      11.9       1.6       4.9       4.3


 AGE

 UNDER 30              21.1      15.8       5.3       2.6       5.3       2.6
 30-44                 10.8      17.0      10.8       4.5       3.1       3.1
 45 PLUS               12.4      16.3      10.9       5.4       8.5       6.2


 TIME IN REGION VII
< 3 YEARS             12.0       22.9        9.6        4.8        1.2        2.4
3 TO 8 YEARS          15.2       10.6        9.9        3.3        4.0        3.3
9 OR MORE             10.1       18.4       10.8        5.7        8.2        5.7


POSITION
SUPERVISORY          12.5      25.0       10.9        0.0        0.0
NON-SUPERVISORY      12.7      14.8       10.0        5.4        6.3
                                    136

-------
    EPA  REGION  VII  GENERAL PERSONNEL
     uestion  18:  Most beneficial program category (2ND CHOICE)
      (Continued)
   Row%             Q18B SECOND PROGRAM
                     NEW       IN-HOUSE   TQM
                     EMPLOYEE  TRAIN      PROGRAM
   TOTAL

                          1.7       11.2        5,. 5


   ETHNIC BACKGROUND
   WHITE                  2.1       10.9        5,, 8
   NON-WHITE              0.0       13.2        3 ,,8
   RESPONDENT'S SEX
^^A
FEMALE                2.9      10.1        2.9
  LE                  0.5      12.4        8.6
    .GE

   UNDER 30               5.3        5.3        5.3
   30-44                  1.8       13.5        3.1
   45 PLUS                0.8        8.5       10.1
   TIME IN REGION VII
   < 3 YEARS             4.8       10.8        3.6
   3 TO 8 YEARS          0.7       14.6        6.0
   9 OR MORE             1.3       7.6        6.3
   POSITION
   SUPERVISORY           3.1       9.4        7.8
   NON-SUPERVISORY       1.5      11.5        5.1
                                        137

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18:  Most beneficial program category (3RD CHOICE)
   (N=431)
 Row%
Q18C THIRD PROGRAM
                    NO 3RD
                    CHOICE
               PEAC
DEVELOP
PROGRAM
TUITION  EMPLOYEE DIVERSITY
ASSIST   COUNSEL
 TOTAL
                       7.9
                7.4
    3.5
    5.7
                                                               3.5
                                                                         3.2
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
 8.2
 1.9
                                 8.2
                                 5.7
                          3.6
                          3.8
              4.8
             11.3
              3.3
              3.8
                                                                         2.1
                                                                         7.5
RESPONDENT'S SEX

FEMALE
MALE
AGE
                       3.4
                      11.9
                                 7.7
                                 7.6
                          4.3
                          2.7
              7.7
              3.8
              5.3
              1.6
UNDER 30
30-44
45 PLUS
0.0
7.6
9.3
                7.9
                7.6
                7.8
    2.6
    2.7
    5.4
    7.9
    6.3
    4.7
                                                              2.6
                                                              4.5
                                                              2.3
                                                                         0.0
                                                                         2.7
                                                                         5.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
9.6
9.3
5.1
4.8
9.3
7.6
4.8
2.6
3.8
3.6
7.9
5.1
4.8
3.3
3.2
1.2
2.0
5.7
POSITION

SUPERVISORY
NON-SUPERVISORY
3.1
8.5
                                7.8
                                7.6
                         6.3
                         3.0
             1.6
             6.6
             0.0
             4.2
                                                                        3.1
                                                                        3.3
                                    138

-------
EPA REGION VII GENERAL PERSONNEL
 uestion 18: Most beneficial program category  (3RD  CHOICE)
  (Continued)
Row%            Q18C THIRD PROGRAM
ROTATIONS
TOTAL
ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
rLE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY
11.
10.
20.
13.
9.

15.
13.
7.
13.
15.
7.
7.
12.
7
3
8
9
2

8
5
0
3
2
0
8
4
CURRENT FURNITURE GUARD WELLNESS
TECH COVERAGE
9.
10.
11.
11.
8.

13.
11.
7.
12.
11.
8.
3.
11.
9
3
3
5
6

2
2
8
0
3
2
1
5
9
9
7
6
13

10
10
9
4
11
10
14
8
.9
.7
.5
.7
,.5

.,5
..3
.,3
. 8
. 3
. 8
. 1
.8
7
8
5
9
5

7
8
6
9
6
7
3
8
.7
.2
.7
.6
.4

.9
.5
.2
.6
.6
.6
. 1
.8
6.
6.
7.
4.
9.

10.
6.
6.
7.
4.
9.
9.
6.
7
4
5
3
7

5
3
2
2
0
5
4
3
INDOOR
AIR
5
5
3
4
4

7
2
7
7
3
4
9
3
.0
.5
.8
.8
.3

.9
.7
.0
.2
.3
.4
.4
.6
                                    139

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (3RD CHOICE)
   (Continued)
 Row%            Q18C THIRD PROGRAM
                  NEW       IN-HOUSE   TQM
                  EMPLOYEE  TRAIN      PROGRAM
 TOTAL

                       2.0      11.9       4.0


 ETHNIC BACKGROUND
 WHITE                  2.1      12.7       4.5
 NON-WHITE              0.0       7.5       1.9
 RESPONDENT'S  SEX
 FEMALE                 1.9      11.5       3.4
 MALE                   1.6      12.4       4.9
AGE

UNDER 30               0.0        7.9        5.3
30-44                  2.2       10.8        3.1
45 PLUS                1.6       14.7        5.4
TIME IN REGION VII
< 3 YEARS              3.6        8.4        4.8
3 TO 8 YEARS           0.7       10.6        2.6
9 OR MORE              1.9       15.2        5.1
POSITION
SUPERVISORY           4.7      21.9       4.7
NON-SUPERVISORY       1.2      10.3       3.9
                                     140

-------
EPA REGION VII GENERAL PERSONNEL
 juestion 18: Most beneficial program category  (4TH CHOICE)
  (N=431)
Row%
Q18D FOURTH PROGRAM
NO 4TH
CHOICE
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
rLE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

11
12
1
6
17

2
11
14
13
12
10
9
12

.9
.7
.9
.3
.3

.6
.3
.7
.3
.6
.2
.4
.1
PEAC DEVELOP
PROGRAM

7
7
5
5
9

5
7
7
4
6
9
9
7

.5
.0
.8
.8
.2

.3
.2
.8
.8
.0
.6
.4
.0

2.
1.
7.
3.
1.

5.
3.
0.
2.
4.
1.
3.
2.

5
8
7
4
6

3
2
8
4
0
3
1
4
TUITION EMPLOYEE DIVERSITY
ASSIST COUNSEL

6
5
11
6
5

7
6
6
4
7
6
4
6

.2
.8
.5
.8
.9

.9
.3
.2
.8
. 3
.4
.7
.7

2
2
5
4
1

7
2
1
2
3
2
1
3

.7
.4
.8
.3
.1

.9
.7
.6
.4
.3
.5
.6
.0

5.
4.
13.
8.
2.

7.
5.
4.
12.
4.
2.
4.
5.

2
2
5
2
2

9
4
7
0
6
5
7
5
                                    141

-------
EPA REGION VII GENERAL  PERSONNEL
Question 18: Most beneficial program category  (4TH CHOICE)
   (Continued)
Row%
Q18D FOURTH PROGRAM
                ROTATIONS   CURRENT FURNITURE  GUARD     WELLNESS     INDOOR
                            TECH               COVERAGE               AIR
TOTAL
                     10.0
                6.0
8.0
8.2
4.5
5.7
ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY
10.
9.

9.
10.

5.
12.
7.

6.
9.
12.

10.
10.
,3
,6

2
8

3
2
8

0
9
1

9
0
6
3

9
2

5
6
5

6
7
4

3
6,
.4
.8

.7
.2

.3
.8
.4

.0
.9
.5

. 1
.7
8
3

7
8

10
6
10

7
8
7

7
7,
.8
.8

.2
.6

.5
.3
.1

.2
.6
.6

.8
.9
8
9

10
5

13
7
7

7
7
8

4
8
.5
.6

.1
.9

.2
.7
.8

.2
.9
.3

.7
.8
4
3

4
4

2
4
3

4
3
5

3
4
.5
.8

.3
.3

.6
.5
.9

.8
.3
. 1

.1
.5
5
3

6
4
I
13
4
5

7
5
5

3
6
.8
.8

.3
|
1
.2
.5
.4

.2
.3
.1

. 1
.4
                                    142

-------
 EPA  REGION VII  GENERAL PERSONNEL
  uestion  18:  Most beneficial program category (4TH CHOICE)
   (Continued)
Row%             Q18D FOURTH PROGRAM
                  NEW       IN-HOUSE   TQM
                  EMPLOYEE  TRAIN      PROGRAM
TOTAL

                       2.2       11.9        7.5


ETHNIC BACKGROUND
WHITE                  2.7       11.8        7.3
NON-WHITE              0.0       13.5        5.8
RESPONDENT'S SEX
FEMALE                 1.9       12.6        3.9
  LE                   2.7       11.9       11.4
AGE

UNDER 30              2.6        5.3        5.. 3
30-44                 2.3       12.6        7.2
45 PLUS               2.3       13.2        8,. 5
TIME IN REGION VII
< 3 YEARS             2.4       15.7        3 ., 6
3 TO 8 YEARS          1.3       9.3        8.. 6
9 OR MORE             3.2       13.4        8.3
POSITION
SUPERVISORY           3.1      14.1       17.2
NON-SUPERVISORY       2.1      11.8        5.2
                                     143

-------
EPA REGION VII GENERAL PERSONNEL






Question 26: Most beneficial "new" programs (4 choices permitted)








Row%            Q26 NEW PROGRAM 1
FITNESS
CENTER
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

57.3
55.5
66.0
56. 1
56.5

62.5
56.6
53.4
63.5
55.5
53.1
59.7
56.3
JOB
SHARING

22.7
24.3
13.2
28.0
16.7

17.5
26.5
17.6
25.9
23.2
20.6
16. 1
23.8
WORK AT
HOME

53.9
53.4
54.7
53.7
53.2

50.0
58.4
45.8
45.9
58.1
53.8
53.2
54.0
CHILD
CARE

28.5
26.4
45.3
31.3
25.8

60.0
31.0
15.3
37.6
32.9
20.0
25.8
29.3
ELDER ERGO-
CARE NOMICS

4.6 25
4.5 26.
5.7 18.
6.1 23.
3.2 28,
f
2.5 22.
7.1 20.
1.5 34.
2.4 28.
7.1 19.
3.8 30.
6.5 30.
4.4 24.

.4
.7
,9
,4

5
8
4
2
4
6
6
6
                                    144

-------
    EPA REGION VII  GENERAL PERSONNEL
     Iuestion  26:  Most beneficial "new" programs (4 choices permitted)
      (Continued)
    Row%             Q26  NEW PROGRAM 1
                     ESTATE     SUGGEST  EMPLOYEE   ON-SITE  ENVIRON-  TRAIN
                     PLANNING   PROGRAM  ASSESS     MEDICAL  MENT      FACILITY
    TOTAL

                         28.3       26.8       48.0       12.9      27.6      27.1


    ETHNIC BACKGROUND
   WHITE                 29.7       27.9       49.3       11.3       24.9      27.6
   NON-WHITE             15.1       20.8       39., 6       24.5       41.5      24.5


   RESPONDENT'S SEX
^^A
FEMALE               22.4      24.8      47.7      18.2      29.9       25.2
  LE                 34.9      29.6      48.9       7.0      24.7       29.0
   AGE

   UNDER 30             10.0       20.0       37.5       17.5       35.0       17.5
   30-44                28.8       28.3       47.8       13.3       27.4       25.2
   45 PLUS              33.6       27.5       52.7       10.7       25.2       32.8


   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
22.4
28.4
30.6
18.8
29.0
29.4
42.4
47.1
53.1
15.3
9.0
15.6
34. 1
24.5
26.9
25.9
25.8
28.1
   POSITION

   SUPERVISORY          40.3      27.4      50.0        6.5       27.4       32.3
   NON-SUPERVISORY      25.8      26.7      47.5       14.4       27.6       26.1
                                        145

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 26: Most beneficial "new" programs (4 choices permitted)
   (Continued)


 Row%            Q26 NEW   TOTAL
                 PROGRAM 1
                    CASUAL
                    DRESS
 TOTAL

                      19.3     100.0


 ETHNIC  BACKGROUND
WHITE                 19.0     100.0
NON-WHITE             24.5     100.0
RESPONDENT'S  SEX
FEMALE                19.6      100.0
MALE                  19.4      100.0
AGE

UNDER 30              37.5      100.0
30-44                 16.8      100.0
45 PLUS               19.1      100.0
TIME IN REGION VII
< 3 YEARS            23.5      100.0
3 TO 8 YEARS         20.6      100.0
9 OR MORE            16.3      100.0
POSITION
SUPERVISORY          17.7     100.0
NON-SUPERVISORY      19.9     100.0
                                     146

-------
EPA REGION VII GENERAL PERSONNEL
 luestion 26: Most beneficial "new" programs  (TOP CHOICE)
  (N=410)
Row%
Q26 NEW PROGRAM 1
FITNESS JOB WORK AT
CENTER SHARING HOME
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
.GE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

21.
19.
34.
19.
22.

32.
20.
18.
23.
19.
21.
19.
21.

2
6
0
6
6

5
4
3
5
4
3
4
4

4.1 22.0
4.7 23.4
1.9 18 .9
7.0 22,. 0
1.1 2 2 ., 6

2.5 12.5
4.0 25. 2
5.3 19.8
5.9 14.1
3.9 27.1
3.8 21.9
1.6 22.6
4.7 22.0
CHILD
CARE

7.8
6.2
13.2
8.4
6.5

17.5
8.8
2.3
10.6
10.3
3.8
4.8
8.2
ELDER ERGO-
CARE NOMICS

0.2 6.3
0.3 6.8
0.0 0.0
0.5 6.1
0.0 6.5

0.0 10.0
0.0 4.4
0.8 8.4
1.2 5.9
0.0 4.5
0.0 8.1
0.0 9.7
0.3 5.6
                                    147

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26:  Most beneficial "new" programs (TOP CHOICE)
   (Continued)
 Row%
Q26 NEW PROGRAM I
                  ESTATE
                  PLANNING
            SUGGEST  EMPLOYEE
            PROGRAM  ASSESS
                ON-SITE  ENVIRON-
                MEDICAL  MENT
                          TRAIN
                          FACILITY
TOTAL
                       3.9
                4.4
         16.1
           1.5
          4.6
                                                                         6.6
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
                       3.9
                       1.9
                4.7
                3.8
         16.0
         15.1
           0.9
           3.8
          5.0
          1.9
                                                                         7.1
                                                                         3.8
RESPONDENT'S  SEX

FEMALE
MALE
AGE
                       2.8
                       5.4
                2.3
                7.0
         16.8
         15.1
           1.4
           1.1
          5.6
          3.8
                                                                         7.0
UNDER 30
30-44
45 PLUS
      5.0
      4.0
      3.8
2.5
4.0
6.1
10.0
14.6
20.6
2.5
1.3
0.8
                                                               0.0
                                                               4.9
                                                               6.1
                                                                         2.5
                                                                         7.1
                                                                         6.9
TIME IN REGION VII

< 3 YEARS             7.1
3 TO 8 YEARS          2.6
9 OR MORE             3.1
                                2.4
                                1.3
                                8.8
                         11.8
                         19.4
                         15.6
                    0.0
                    2.6
                    0.6
                     3.5
                     3.9
                     6.3
                   11.8
                    4.5
                    5.6
POSITION

SUPERVISORY
NON-SUPERVISORY
                      4.8
                      3.5
               8. 1
               3.8
         14.5
         16.4
           0.0
           1.8
          6.5
          4.4
                                                                        6.5
                                                                        6.7
                                     148

-------
 EPA REGION VII  GENERAL PERSONNEL
  uestion  26:  Most beneficial "new" programs (TOP CHOICE)
   (Continued)
 Row%             Q26  NEW
                 PROGRAM 1
                    CASUAL
                    DRESS
TOTAL

                       1.2


ETHNIC BACKGROUND
WHITE                  1.2
NON-WHITE              1.9
RESPONDENT'S SEX
 EMALE                0.5
  LE                  2.2
AGE

UNDER 30              2.5
30-44                 1.3
45 PLUS               0.8
TIME IN REGION VII

< 3 YEARS             2.4
3 TO 8 YEARS          0.6
9 OR MORE             1.3
POSITION
SUPERVISORY           1.6
NON-SUPERVISORY       1.2
                                     149

-------
EPA REGION VII GENERAL PERSONNEL
Question 26: Most beneficial "new" programs  (2ND CHOICE)
  (N=431)
Row%
Q26B NEW PROGRAM 2
FITNESS
CENTER
TOTAL
ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY
15
15.
11,
17.
12.

12.
18.
11.
20.
16.
12.
16.
15.
.9
.7
.3
8
9

5
1
5
0
1
5
1
8
JOB
SHARING
7
8,
7,
8.
6.

7.
7.
7.
8.
9.
5.
6.
7.
.6
.0
,5
4
5

5
5
6
2
0
6
5
6
WORK AT
HOME
13.7
12.2
17.0
12.6
14.5

17.5
14.6
10.7
11.8
16.1
12.5
14.5
13.2
CHILD
CARE
9.8
9
17
10
9

25
9
6
15
11
6
9
10,
.2
.0
.7
.1

.0
.7
. 1
.3
.0
.3
.7
.0
ELDER
CARE
0.2
0.
0.
0.
0.

0.
0.
0.
0.
0.
0.
0.
0.
,3
,0
5
0

0
4
0
0
6
0
0
3
ERGO-
NOMICS
7.8
8.3
7.5
7.
9.

2.
8.
9.
5.
7.
9.
6.
8.
0
1

5
0
2
9
7
4
5
2
                                    150

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26:  Most beneficial "new" programs (2ND CHOICE)
   (Continued)
 Row%
Q26B NEW PROGRAM 2
                  ESTATE     SUGGEST  EMPLOYEE
                  PLANNING   PROGRAM  ASSESS
                                ON-SITE  ENVIRON-
                                MEDICAL  MENT
                                    TRAIN
                                    FACILITY
 TOTAL
                       8.0
                7.8
         12.0
            3.4
           4.6
          5.1
ETHNIC BACKGROUND

WHITE
NON-WHITE
      9.2
      1.9
8.9
1.9
12.2
11.3
2.7
9.4
4.2
5.7
5.0
5.7
RESPONDENT'S SEX

FEMALE
MALE
      6.1
     10.8
7.9
7.5
10.7
12.9
6. 1
0.5
4.2
4.8
5.1
5.4
UNDER 30
30-44
45 PLUS
      5.0
      7.1
     11.5
5.0
7.5
9.2
 7.5
11.1
14.5
2.5
3.1
4.6
5.0
4.4
3.8
7.5
4.9
5.3
TIME IN REGION VII

< 3 YEARS             5.9
3 TO 8 YEARS          6.5
9 OR MORE            11.3
                7.1
                7.1
                8.1
          8.2
         10.3
         15.0
           4.7
           0.6
           5.6
          7.1
          4.5
          3. 1
          3.5
          6.5
          5.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     14.5
      7.0
9.7
7.3
14 .5
11.1
0.0
4. 1
1.6
5.3
4.8
5.3
                                     151

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial "new" programs (2ND CHOICE)
   (Continued)
 Row%            Q26B NEW PROGRAM 2
                    CASUAL    NO 2ND
                    DRESS     CHOICE
 TOTAL

                       1.7       2.4


 ETHNIC  BACKGROUND
 WHITE                  1.8       2.4
 NON-WHITE              1.9       1.9
RESPONDENT'S  SEX
FEMALE                 1.4        1.4
MALE                   2.2        3.8
AGE

UNDER 30               2.5        0.0
30-44                  1.8        1.8
45 PLUS                1.5        4.6
TIME IN REGION VII
< 3 YEARS             1.2       1.2
3 TO 8 YEARS          1.3       2.6
9 OR MORE             2.5       3.1
POSITION
SUPERVISORY           1.6       0.0
NON-SUPERVISORY       1.8       2.9
                                    152

-------
EPA REGION VII GENERAL PERSONNEL
Question 26: Most beneficial  "new" programs  (3RD CHOICE)
  (N=431)
Row%
Q26C NEW PROGRAM 3
FITNESS JOB WORK AT CHILD
CENTER SHARING HOME CARE
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
rLE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

11.7 5.6 11.0 6.8
12.2 5.9 11.0 7.7
7.5 1.9 11.3 3.8
10.3 5.6 13.1 7.0
12.4 5.4 7.5 7.0

15.0 7.5 10.0 12.5
9.3 6.6 11., 5 9.7
13.7 3.1 8., 4 0.8
12.9 7.1 12,9 8.2
11.6 3.9 9.0 8.4
10.0 6.3 10.6 5.0
14.5 1.6 11. 3 11. 3
10.9 6.2 10.9 6.2
ELDER ERGO-
CARE NOMICS

1.7 6.1
1.8 6.2
0.0 5.7
1.9 6.1
1.6 6.5

0.0 7.5
2.7 4.9
0.8 7.6
0.0 11.8
1.9 3.9
2.5 5.6
4.8 6.5
1.2 6.2
                                    153

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial "new" programs  (3RD CHOICE)
   (Continued)
 Row%            Q26C NEW PROGRAM 3
                  ESTATE     SUGGEST  EMPLOYEE   ON-SITE  ENVIRON-  TRAIN
                  PLANNING   PROGRAM  ASSESS     MEDICAL  MENT      FACILITY
 TOTAL

                       8.5       7.1      12.4       3.9       6.6       5.9


 ETHNIC BACKGROUND
 WHITE                  8.6       7.1      13.6       3.9       3.6       4.7
 NON-WHITE             7.5       5.7       9.4       5.7      22.6      11.3


 RESPONDENT'S  SEX
 FEMALE                 7.9        6.1      13.1       4.7       7.9       5.1
 MALE                   9.7        8.6      12.4       3.2       4.8       5.9


 AGE

 UNDER 30               0.0        7.5      10.0       5.0      17.5       2.5
 30-44                 10.2        8.0      13.3       4.9       4.4       3.5
 45 PLUS                9.2        6.1      12.2       2.3       6.9       9.9


 TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.7
11.6
8.1
7.1
9.0
5.6
12.9
10.3
15.0
4.7
2.6
5.0
7. 1
6.5
6.3
3.5
5.8
6.3
POSITION

SUPERVISORY           9.7       1.6      14.5       4.8        4.8        4.8
NON-SUPERVISORY       8.5       7.9      12.3       3.8        6.7        5.9
                                     154

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26:  Most beneficial "new" programs (3RD CHOICE)
   (Continued)
 ROW%             Q26C NEW PROGRAM 3
                    CASUAL    NO 3RD
                    DRESS     CHOICE
 TOTAL

                       6.6        6.1


 ETHNIC BACKGROUND
WHITE                  6.8        6.8
NON-WHITE              5.7        1.9
RESPONDENT'S SEX
FEMALE                 6.1        5.1
MALE                   7.5        7.5
 \GE

UNDER 30               2.5        2.5
30-44                  7.5        3.5
45 PLUS                6.9       12.2
TIME IN REGION VII
< 3 YEARS             4.7       2.4
3 TO 8 YEARS          7.7       7.7
9 OR MORE             6.9       6.9
POSITION
SUPERVISORY           8.1       1.6
NON-SUPERVISORY       6.5       7.0
                                     155

-------
EPA REGION VII GENERAL PERSONNEL
Question 26: Most beneficial "new" programs  (4TH CHOICE)
  (N=431)
Row%            Q26D NEW PROGRAM 4
FITNESS
CENTER
TOTAL
ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY
8.5
8.
13.
8.
8.

2.
8.
9.
7.
8.
9.
9.
8.
,0
.2
4
6

5
8
9
1
4
4
7
2
JOB
SHARING
5.4
5.6
1.9
7.0
3.8

0.0
8.4
1.5
4.7
6.5
5.0
6.5
5. 3
WORK AT
HOME
7,
6.
7.
6.
8.

10.
7.
6.
7.
5.
8.
4.
7.
.3
,8
,5
1
6

0
1
9
1
8
8
8
9
CHILD
CARE
4. 1
3
11
5
3

5
2
6
3
3
5
0,
5,
.3
.3
.1
.2

.0
.7
. 1
.5
.2
.0
.0
.0
ELDER
CARE
2.4
2
5
3
1

2
4
0
1
4
1
1
2,
. 1
.7
.3
.6

.5
.0
.0
.2
.5
. 3
.6
.6
ERGO-
NOMICS
5.1
5
5
4
6

2
3
9
4
3
7
8,
4,
.3
.7
.2
.5

.5
.5
.2
.7
.2
.5
.1
.7
                                    156

-------
 EPA  REGION VII GENERAL PERSONNEL
 luestion  26:  Most beneficial "new" programs (4TH CHOICE)
   (Continued)
 Row%             Q26D NEW PROGRAM 4
                  ESTATE     SUGGEST  EMPLOYEE   ON-SITE  ENVIRON-  TRAIN
                  PLANNING   PROGRAM  ASSESS     MEDICAL  MENT      FACILITY
TOTAL

                       7.8        7.6       7.6       4.1      11.7       9.5


ETHNIC BACKGROUND
WHITE                  8.0        7.1       7.4       3.9      12.2      10.7
NON-WHITE              3.8        9.4       3.8       5.7      11.3       3.8


RESPONDENT'S SEX
FEMALE                 5.6        8.4        7., 0       6.1      12.1       7.9
MALE                   9.1        6.5        8., 6       2.2      11.3      11.3


M3E

UNDER 30               0.0        5.0       10.0       7.5      12.5       5.0
30-44                  7.5        8.8        8.8    .   4.0      13.7       9.7
45 PLUS                9.2        6.1        5.3       3.1       8.4      10.7


TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.7
7.7
8.1
2.4
11.6
6.9
9.4
7. 1
7.5
5.9
3.2
4.4
16.5
9.7
11.3
7.1
9.0
11.3
POSITION

SUPERVISORY          11.3        8.1        6.5        1.6      14.5      16.1
NON-SUPERVISORY       6.7        7.6        7.6        4.7      11.1       8.2
                                     157

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 26: Most beneficial "new" programs (4TH CHOICE)
   (Continued)


 Row%            Q26D NEW PROGRAM 4
                    CASUAL    NO 4TH
                    DRESS     CHOICE
 TOTAL

                       9.8       9.0


 ETHNIC  BACKGROUND
WHITE                  9.2      10.4
NON-WHITE             15.1       1.9
RESPONDENT'S  SEX
FEMALE                11.7        7.0
MALE                   7.5       11.3
AGE

UNDER 30              30.0        7.5
30-44                  6.2        6.6
45 PLUS                9.9       13.7
TIME IN REGION VII
< 3 YEARS            15.3       10.6
3 TO 8 YEARS         11.0        9.0
9 OR MORE             5.6        8.1
POSITION
SUPERVISORY           6.5       4.8
NON-SUPERVISORY      10.6       9.7
                                    158

-------
    EPA REGION VII GENERAL PERSONNEL
     uestion 51:  Satisfaction with library services
      (N=431)
    Row%            Q51A LIBRARY SERVICES
                    VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                    SATISFIED                     FIED         DISSAT
    TOTAL

                         18.6      43.1      32.6       4.3       1.4


    ETHNIC  BACKGROUND
   WHITE                 19.4       43.5      32.2       4.1       0.9
   NON-WHITE             13.0       44.4      33.3       5.6       3.7
   RESPONDENT'S  SEX
^UA
FEMALE               19.1      41.9      34.0       3.3        1.9
  LE                 18.6      44.8      30.9       4.6        1.0
   AGE

   UNDER 30              20.0       37.5       32.5        5.0       5.0
   30-44                 18.2       43.7       33.8        3.0       1.3
   45 PLUS               20.0       43.7       30.4        5.2       0.7
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
14.9
20.0
20.4
33.3
44.4
46.9
43 .7
29 .4
29., 6
5.7
5.0
1.9
2.3
1.3
1.2
   POSITION

   SUPERVISORY           17.7       40.3       32.3        8.1        1.6
   NON-SUPERVISORY       19.1       44.0       32.3        3.1        1.4
                                        159

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 51: Satisfaction with career counseling
   (N=431)
 Row%
Q51B CAREER COUNSELING
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                       2.9
               13.8
           56.3
           20.3
            6.8
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      2.6
      5.9
 12.6
 25.5
 58.5
 47.1
 19.3
 15.7
7.0
5.9
RESPONDENT'S  SEX

FEMALE
MALE
      4.7
      1.0
19.9
 7.8
48.8
64.6
20.4
18.8
6.2
7.8
AGE

UNDER 30
30-44
45 PLUS
      0.0
      3.1
      3.8
12.5
16.6
 9.8
70.0
51.1
61.4
15.0
21.8
17.4
2.5
7.4
7.6
TIME IN REGION VII

< 3 YEARS              1.2
3 TO 8 YEARS           5.0
9 OR MORE              1.9
               15.1
               11.9
               15.3
          62.8
          56.3
          53.5
          15.1
          20.6
          21.7
           5.8
           6.3
           7.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.5
     2.3
17.7
13.4
51.6
57.6
22.6
18.9
1.6
7.8
                                     160

-------
    EPA REGION VII GENERAL PERSONNEL
     uestion 51:  Satisfaction with benefits counseling
      (N=431)
    Row%            Q51C BENEFITS COUNSELING
                    VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                    SATISFIED                     FIED         DISSAT
    TOTAL

                          4.1      28.5      42.2      19.7       5.5


    ETHNIC  BACKGROUND
    WHITE                  4.1      29.1      41.0      20.6       5.2
    NON-WHITE              3.8      30.8      50.0      11.5       3.8
   RESPONDENT'S  SEX
^AMA
FEMALE                4.7      34.7      38.0       17.8        4.7
  LE                  3.6      22.3      46.6       20.7        6.7
   AGE

   UNDER 30               5.0       17.5       50.0      22.5       5.0
   30-44                  5.2       32.2       39.1      18.3       5.2
   45 PLUS                2.3       26.3       44.4      20.3       6.8
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.8
5.0
2.5
27.9
34.4
24.4
47.. 7
38.. 1
43 ,,1
16.3
17. 5
21.9
2.3
5.0
8. 1
   POSITION

   SUPERVISORY            6.5       29.0       38.7       19.4        6.5
   NON-SUPERVISORY        3.7       28.8       43.2       19.0        5.2
                                        161

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 51: Satisfaction with office supply services
   (N=431)
 Row%            Q51D OFFICE SUPPLIES
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL

                       3.8      31.3      23.4      26.1      15.3


 ETHNIC BACKGROUND
 WHITE                  2.9      30.1      22.9      27.2      16.8
 NON-WHITE             7.7      40.4      21.2      21.2       9.6
RESPONDENT'S  SEX
FEMALE                 2.8       28.2      23.5      26.3      19.2
MALE                   5.2       35.1      23.7      25.3      10.8
AGE

UNDER 30               0.0       30.0       32.5       30.0        7.5
30-44                  4.3       26.0       22.9       27.3       19.5
45 PLUS                4.5       42.1       21.1       21.8       10.5
TIME IN REGION VII
< 3 YEARS             1.2       18.6       25.6       38.4       16.3
3 TO 8 YEARS          3.8       33.8       21.9       24.4       16.3
9 OR MORE             5.6       36.6       24.2       19.3       14.3
POSITION
SUPERVISORY           1.6      38.7      17.7      24.2       17.7
NON-SUPERVISORY       4.3      30.5      24.4      25.9       14.9
                                     162

-------
 EPA REGION VII  GENERAL PERSONNEL


  uestion  51:  Satisfaction with centralized processing of travel
   (N=431)


 Row%             Q51E CENTRAL PROCESSING

                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       7.7       44.1       36.0       8.9       3.4


ETHNIC BACKGROUND
WHITE                  6.7       43.3       37.2        9.9       2.9
NON-WHITE             13.5       46.2       30.8        5.8       3.8
RESPONDENT'S SEX
FEMALE                 8.9       46.9       31.0       10.3        2.8
  LE                   6.2       41.5       40.9        7.8        3.6
AGE

UNDER 30              0.0       55.0       35.0       10.0        0.0
30-44                 8.7       41.1       36,.4       10.0        3.9
45 PLUS               7.6       46.2       35 ,,6        7.6        3.0
TIME IN REGION VII
< 3 YEARS             5.8      37.2       39,5       16.3        1.2
3 TO 8 YEARS          6.9      41.3       37.5        8.8        5.6
9 OR MORE            10.0      50.0       32,5        5.6        1.9
POSITION
SUPERVISORY           8.1      58.1      24.2        8.1        1.6
NON-SUPERVISORY       7.8      41.8      37.8        9.2        3.5
                                     163

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 65: I understand the employee's benefit package offered me
   (N=431)


 Row%            Q65 UNDERSTAND BENEFITS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       8.0      62.6      15.8      11.5       2.1


 ETHNIC BACKGROUND
 WHITE                 8.0      66.3      13.7      10.0       2.0
 NON-WHITE             9.3      50.0      22.2      16.7       1.9
 RESPONDENT'S  SEX
 FEMALE                 6.5      61.3      16.6      12.9       2.8
 MALE                   9.6      66.0      13.7       9.1       1.5
AGE

UNDER 30               7.1       50.0       28.6       11.9        2.4
30-44                  7.4       61.9       13.4       13.9        3.5
45 PLUS                9.4       69.6       14.5        6.5        0.0
TIME IN REGION VII
< 3 YEARS             2.3       64.8       17.0       13.6        2.3
3 TO 8 YEARS          9.8       60.1       17.2       10.4        2.5
9 OR MORE             9.2       66.3       12.3       10.4        1.8
POSITION
SUPERVISORY          10.9      67.2       9.4       9.4        3.1
NON-SUPERVISORY       7.6      63.2      16.1       11.0        2.0
                                     164

-------
 EPA REGION  VII  GENERAL  PERSONNEL


 Question  66:  Policies and  procedures  periodically  reviewed and changed
   (N=43l)


 Row%            Q66 REVIEWS  POLICIES

                 STRONGLY     AGREE UNCERTAIN   DISAGREE   STRONGLY
                 AGREE                                    DISAGREE


 TOTAL

                      1.2       22.8       42.5       27.7        5.9


 ETHNIC BACKGROUND
WHITE                 0.9      23.7       42.6       27.4        5.4
NON-WHITE             3.6      21.8       41.8       27.3        5.5
RESPONDENT'S SEX
FEMALE                1.8      22.5      41.7      26.6        7.3
  LE                  0.5      23.9      43.7      27.9        4.1
AGE

UNDER 30              0.0      21.4      52.4      26.2        0.0
30-44                 1.7      23.3      38.8      28.9        7.3
45 PLUS               0.7      23.2      45.7      25.4        5.1
TIME IN REGION VII
< 3 YEARS             0.0      26.1      45.5      23.9        4.5
3 TO 8 YEARS          1.8      23.3      41.7      25.2        8.0
9 OR MORE             1.2      21.3      41.5      31.7        4.3
POSITION
SUPERVISORY           1.6      32.8      37.5      26.6        1.6
NON-SUPERVISORY       1.1      21.2      43.5      27.7        6.5
                                     165

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 67: Hiring and promotion practices appear to be fair
   (N=431)


 Row%            Q67 HIRING PRACTICES

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       1.7      23.4      23.6      29.3      22.0


 ETHNIC BACKGROUND
 WHITE                 1.2      25.1      24.8      31.1      17.9
 NON-WHITE             5.5      16.4      18.2      21.8      38.2
 RESPONDENT'S  SEX
 FEMALE                 3.2       21.2      23.5      27.2      24.9
 MALE                   0.0       26.2      24.6      31.3      17.9
AGE

UNDER 30               2.4       19.0       31.0       33.3       14.3
30-44                  1.3       24.7       22.5       26.8       24.7
45 PLUS                2.2       22.8       24.3       31.6       19.1
TIME IN REGION VII
< 3 YEARS             2.3       31.8       23.9       26.1       15.9
3 TO 8 YEARS          0.6       20.4       26.5       27.2       25.3
9 OR MORE             2.5       22.2       21.6       32.1       21.6
POSITION
SUPERVISORY           3.1      42.2      18.8      31.3       4.7
NON-SUPERVISORY       1.4      20.2      24.8      28.8      24.8
                                     166

-------
  General Personnel:  Preferred Use
            for More Money (Q2)
                  Graph 47
   White
Non-white
  Female
    Male
         I   I Technical training
        0%    20%    40%   60%    80%   100%
Prof Development
                     167

-------
          General Personnel:
        Preferred Award Form (Q10)
                  Graph 48
       Female
        Male
   Supervisory
Non-supervisory
            0%    20%   40%   60%   80%  100%
                     Cash
Time-off
                    168

-------
                Beneficial Programs by Category
                    (Rank ordering of top 4 preferences-CIS)
                                    Graph 49
O)
CD
  Current Technology
          Rotations
    In-house Training
   Tuition Assistance
          Furniture
             PEAC
     Guard Coverage
       TQM Program
    Indoor Air Quality
Development Programs
    Wellness Program
   Diversity Programs
 Employee Counseling
 New Employee Orient.
                             0%
                            20%
40%
60%
80%
                                  First
                                Second   I	I Third
               Fourth

-------
            Possible  New  Programs
         (Rank ordering of top 4  preferences-Q26)
                        Graph 50
     Fitness Center
     Work at Home
Superior Assessment
  Child Care Facility
     Transportation
    Estate Planning
    Training Facility
 Suggestion Program
       Ergonomics
       Job Sharing
      Casual Dress
    On-site Medical
        Elder Care
                 0%
10%
20%
30%
40%
50%
60%
                       First
         Second    I   I Third
                       Fourth

-------
     General Personnel:  By Race
               Mean for Q 67
                   Graph 51
     Q67
Practices Fair
            1
            SA
2
A


White
U
      4
      D


Non-White
 5
SD
             Only questions with significant
                Chi-squares are shown.
                      171

-------
               General Personnel:   By Sex
                   Means for Q51B and Q67
                             Graph 52
            VS     S     N     0     VD
       Q51B
  Career Counseling
       Q67
      Practices Fair
                  1
                  SA
                  2
                  A
                                                 3.5
                                                3.4
             3
             U
             4
             D
                                   Female
                                     Male
  5
  SD
                       Only questions with significant
                         Chi-squares are shown.
               General Personnel:   By Sex
                         Distribution For Q67
                             Graph 53
Female
  Male
      0%
      20%


Strongly Agree

Disagree
40%
                               Agree

                               Strongly Disagree
60%        80%

      I  I  Uncertain
100%
                    Only questions with similar means and
                     significant Chi-squares are shown.
                               172

-------
     General  Personnel:  By Age
         Means for Q51D and Q65
                   Graph 54
             VS     S       N       D
                            VD
       Q51D
Office Services
        Q65

     Benefits
             1
            SA
               3.2

                3.3
                              2.9
                          2.5
        2.4
                        2.2
    2
    A

Under 30

45 Plus
3
u
4
D
                              CH 30-44
 5
SD
             Only questions with significant
               Chi-squares are shown.
                     173

-------
General Personnel:  By Years Employed
          Means for Q51D and Q51E
                    Graph 55
         Q51D

  Office Services
         Q51E

     Travel/time
              1
              SA
                                   3.5
               3.2
                             2.7
          2.6
                          2.4
    2
    A

< 3 Yrs

9 Plus Yrs
3
U
4
D
                              CH 3-8 Yrs
 5
SD
              Only questions with significant
                Chi-squares are shown.
                      174

-------
General  Personnel:  By Supervisory Role
                  Means for Q.67
                      Graph 56
        Q67

  Practices Fair
              1
              SA
    2
    A


Supervisory
 3        4
U         D


vsytf\ Non-Supervisory
 5
SD
                Only questions with significant
                  Chi-squares are shown.
                        175

-------
                        Personnel  Change


Number  of Questions:

      4 questions (039, Q52, 059, 060)

         . All questions requested a rating.

Major Observations

The highest Personnel Change rating was given by "Supervisory" staff.

      Differences By Race

         Non-whites have a stronger level of agreement that change is an opportunity
         and not a nuisance (059).

      Differences By Sex

         Males have a stronger level  of agreement that their supervisors explain to
        them the reasons for changes that affect them (039).

         Females have a stronger level  of agreement that change is an opportunity
        and not a nuisance (059).

      Differences By Years Employment

        Employees employed  less than 3 years have a  stronger level of agreement
        that change is an opportunity and not a nuisance (059).

      Differences By Supervisory Status

        Supervisory employees have  a stronger level of agreement that change is an
        opportunity and not a nuisance (059) and that  people in their sections are
        very supportive of each other during periods of change (060).
                                   176

-------
   Comparison of Mean Ratings For
Personnel Change By Major Subgroups
                  Graph 57
       All Persons
           White
       Non-White
          Female
           Male
    Ages Under 30
     Ages 30 to 44
       Ages 45 +
   Employed <3 yrs
  Employed 3 - 8 yrs
   Employed 9+  yrs
       Supervisory
    Non-supervisory
     2.5
                1
               SA
2
A
3
u
4
D
 5
SD
                    177

-------
 EPA REGION VII PERSONNEL CHANGES


 Question 39: Supervisor explains reasons for changes that affect me
   (N=431)


 Row%            Q39 EXPLAINS CHANGES

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      10.6      51.4      13.1      18.5       6.3


 ETHNIC BACKGROUND
 WHITE                 10.5      51.3      14.5      18.2       5.4
 NON-WHITE             12.7      45.5       7.3      23.6      10.9
RESPONDENT'S  SEX
FEMALE                12.9       45.6        9.7       22.6        9.2
MALE                   8.1       57.6       17.2       14.1        3.0
AGE

UNDER 30               4.7       69.8        7.0       11.6        7.0
30-44                 11.6       49.8       14.2       16.7        7.7
45 PLUS               10.9       48.2       13.9       23.4        3.6
TIME IN REGION VII
< 3 YEARS             9.0       55.1       15.7       10.1       10.1
3 TO 8 YEARS          10.4       50.9       10.4       22.7        5.5
9 OR MORE             11.7       50.3       14.7       18.4        4.9
POSITION
SUPERVISORY          12.5      46.9      12.5      26.6       1.6
NON-SUPERVISORY      10.2      52.3      13.3      16.9       7.3
                                     178

-------
 EPA REGION VII PERSONNEL CHANGES


 Question 52:  Supers encourages ways co-workers can support each other
   (N=431)


 Row%            Q52 CO-WORKER SUPPORT

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       5.5      37.5      27.3       23.5       6.2


 ETHNIC BACKGROUND
WHITE                  5.5       36.8       27.8       23.8       6.1
NON-WHITE              7.3       38.2       25 ,,5       20.0       9.1
RESPONDENT'S SEX
FEMALE                 7.4       36.7       22 ,,8       23.7        9.3
  LE                   3.1       39.0       32.. 3       22.6        3.1
AGE

UNDER 30              2.4       38.1       38.1       14.3        7.1
30-44                 5.6       34.2       30.3       22.9        6.9
45 PLUS               6.0       44.8       18.7       25.4        5.2
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
1. 1
6.8
6. 3
38.2
34.2
41.3
38.2
27 .3
21.3
16.9
24.2
25.6
5.6
7.5
5.6
POSITION

SUPERVISORY           9.7      45.2      29.0       11.3        4.8
NON-SUPERVISORY       4.6      35.9      27.4       25.6        6.6
                                     179

-------
 EPA REGION VII PERSONNEL CHANGES
 Question 59: Consider change to be opportunity not a nuisance
   (N=431)
 ROW%            Q59 CHANGE IS OPPORTUNITY

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      19.4      57.8      14.9       7.2       0.7


 ETHNIC  BACKGROUND
 WHITE                 17.9      57.5      15.8       8.2       0.6
 NON-WHITE             33.9      58.9       7.1       0.0       0.0
RESPONDENT'S  SEX
FEMALE                24.7       59.1       11.6        4.2        0.5
MALE                  14.5       56.0       19.2        9.8        0.5
AGE

UNDER 30              28.6       64.3        7.1        0.0        0.0
30-44                 18.4       57.0       16.7        7.5        0.4
45 PLUS               20.0       55.6       15.6        8.1        0.7
TIME IN REGION VII
< 3 YEARS            22.5       67.4        6.7        3.4        0.0
3 TO 8 YEARS         19.1       59.9       15.9        4.5        0.6
9 OR MORE            19.3       49.7       19.3       11.2        0.6
POSITION
SUPERVISORY          33.9      54.8       8.1       3.2       0.0
NON-SUPERVISORY      17.2      58.0      16.1       8.0       0.6
                                     180

-------
 EPA REGION VII PERSONNEL CHANGES


  uestion 60:  People in section supportive during periods of change
   (N=431)


 Row%             Q60 SUPPORT DURING CHANGE

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       7.4       49.6      27.3      13.3       2.4


ETHNIC BACKGROUND
WHITE                  7.8       50.4       26.7      13.6       1.4
NON-WHITE              7.1       51.8       21.4      14.3       5.4
RESPONDENT'S SEX
FEMALE                 8.8       49.3       25.3       13.4       3.2
  LE                   6.2       50.5       28,4       13.4       1.5
AGE

UNDER 30               2.4       57.1       26.. 2       14.3        0.0
30-44                  6.1       49.1       28,7       12.2        3.9
45 PLUS               11.8       49.3       23.. 5       14.7        0.7
TIME IN REGION VII
< 3 YEARS             4.5       55.1       27,. 0       12.4        1.1
3 TO 8 YEARS          6.3       47.8       28., 9       11.9        5.0
9 OR MORE             10.5       48.8       25.3       14.8        0.6
POSITION
SUPERVISORY          14.5      62.9       12.9        6.5        3.2
NON-SUPERVISORY       6.3      47.6       29.1       14.8        2.3
                                     181

-------
     Personnel Change: By Race
   Change is An Opportunity (Q59)
                Graph 58
   White
Non-White
       0%
25%
            Agree
50%
      Uncertain
75%
100%
         Disagree
                  182

-------
     Personnel Change: By Sex

      Means For Q39 and Q59
                 Graph 59
      Q39

 Changes Explained
      Q59

Change: Opportunity
                1
               SA
      2.7
                           2.5
                          2.3
2
A
U
                       Female
 4
 D


Male
 5
SD
            Only questions with significant
              Chi-squares are shown.
                    183

-------
Personnel Change: By Years Employed
             Means For Q59
                   Graph 60
      Q59
 Change: Opportunity
                        1.9
2.1
                          2.2
                 1      2
                 SA     A

                 W/%\ < 3 Yrs
                 888x3 9 or more Yrs
     U
   4
   D

3 - 8 Yrs
 5
SD
             Only questions with significant
               Chi-squares are shown.
                     184

-------
Personnel Change: By  Supervisory Status
          Means for Q59 and Q60
                     Graph 61
       Q59

   Change: Opportunity
       Q60
      People Supportive
                    1
                   SA
  1.8
                             2.2
     2.2
                                2.6
   A

Supervisory
U
4
D
 5
SD
                                     Non-Supervisory
               Only questions with significant
                  Chi-squares are shown.
                       185

-------
                         Personnel  Diversity


 Number of Questions:

      5 questions (Q68, Q69, Q71, Q76, Q77)

          •  All questions requested a rating.
          .  One question  (Q71)  had a scale  for which low scores could imply  a
            "problem area;" this was  in contrast to  most questions for which  "low"
            scores were positive.

Major Observations

The highest Personnel Diversity rating was given by "Supervisory" staff; the lowest was
given by "non-whites".

      Differences By Race

         Non-whites had a stronger level of disagreement that there is a climate of
         open and frank communication about diversity issues, such as age, gender
         and race (Q68), that opportunities for advancement are open to all employees
         regardless of age, gender, ethnicity, cultural  background, sexual orientation,
         disability or religion  (Q69),  and that positive progress is  being  made to
         provide  equal opportunity to all employees (Q77).

         Non-whites had a stronger level of agreement that there  exist prejudices,
         stereotypes and barriers that hinder the advancement of women (Q71) and
         that there  exist  prejudices,  stereotypes  and  barriers  than  hinder the
         advancement of minorities (Q76).

      Differences By Sex

         Females  had a stronger  level  of  agreement that there exist  prejudices,
         stereotypes and barriers that  hinder the advancement of women (Q71)  and
        that there  exist  prejudices,  stereotypes and  barriers  than hinder  the
        advancement of minorities (Q76).

      Differences By Supervisory Role

        Non-supervisory employees had a stronger level of disagreement that there
        is a climate of open and frank communication about diversity issues, such as
        age, gender, and race (Q68), that opportunities for advancement are open
        to all employees regardless of age,  gender,  ethnicity, cultural  background,
        sexual  orientation, disability, or religion (Q69), and that positive progress is
        being made to provide equal opportunity to all employees (Q77).
                                    186

-------
    Comparison of Mean Ratings For
Personnel Diversity By Major Subgroups
                   Graph 62
        All Persons
            White
        Non-White
           Female
             Male
     Ages Under 30
     Ages 30 to 44
        Ages 45 +
    Employed <3 yrs
   Employed 3  - 8 yrs
    Employed 9+ yrs
        Supervisory
     Non-supervisory
                 1
                SA
2
A
          3.2
         3.1
        2.9
       2.8
        3
        3
       2.8
         3.1
      2.6
         3.1
3
U
4
D
 5
SD
                      187

-------
  EPA REGION VII PERSONNEL DIVERSITY


  Question 68: Frank communication about issues such as age, gender,  race
    (N=431)


  Row%             Q68 OPEN DIVERSE COMMUNICATIONS

                   STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                   AGREE                                   DISAGREE


  TOTAL

                        1.9       31.9       31.1       24.4       10.8


  ETHNIC BACKGROUND
 WHITE                 0.9      33.7      33.1      24.6       7.7
 NON-WHITE             7.1      23.2      25.0      19.6      25.0
 RESPONDENT'S SEX
 FEMALE                2.3      32.9      29.2      21.9      13.7
 MALE                  1.0      31.5      34.0      25.9       7.6
 AGE

 UNDER 30               2.3       37.2      34.9      16.3       9.3
 30-44                 1.3       33.6      28.9      24.1      12.1
 45  PLUS                2.2       29.0      34.8      24.6       9.4
TIME  IN REGION  VII
< 3 YEARS
3 TO 3 YEARS
9 OR MORE
2.2
1.8
1.8
37.1
31.9
29.9
36.0
28.2
31.7
20.2
23.3
26.8
4.5
14.7
9.8
POSITION

SUPERVISORY           4.7      51.6      25.0       15.6        3.1
NON-SUPERVISORY       1.4      28.7      32.4       25.4       12.1
                                     188

-------
  EPA  REGION VII  PERSONNEL DIVERSITY


  Question  69:  Advancement opportunities  open  to  all  employees
    (N=431)


  Row%            Q69 ADVANCEMENT

                  STRONGLY     AGREE UNCERTAIN   DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
 TOTAL

                       4.5      35.5      22.1      21.9       16.0


 ETHNIC BACKGROUND
 WHITE                 5.5      37.9      22.4      21.8      12.4
 NON-WHITE             0.0      26.8      17.9      25.0      30.4
 RESPONDENT'S SEX
 FEMALE                3.7      38.5      19.7      20.6      17.4
 MALE                   5.6      33.2      24.5      23.5      13.3
AGE

UNDER  30              14.0       39.5      221.3       16.3       7.0
30-44                  3.5       36.8      20.8       22.9      16.0
45 PLUS                3.6       33.6      23.4       21.9      17.5
TIME IN REGION VII
< 3 YEARS              5.6       43.8       23.6       20.2        6.7
3 TO 8 YEARS           4.9       31.5       23.5       22.2       17.9
9 OR MORE              3.7       36.2       20.2       22.1       17.8
POSITION
SUPERVISORY           4.7      60.9       20.3       12.5        1.6
NON-SUPERVISORY       4.5      31.4       22.4       23.5       18.1
                                     189

-------
  EPA REGION VII PERSONNEL DIVERSITY


  Question 71:  Prejudices in Region VII that hinder advancement of women
    (N=431)


  Row%             Q71 STEREOTYPES BARRIERS

                   STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                   AGREE                                   DISAGREE


  TOTAL

                       11.4       19.2       15.7       35.3       18.5


 ETHNIC BACKGROUND
 WHITE                 8.5      17.7      14.5      38.2      21.1
 NON-WHITE            25.0      30.4      19.6      19.6       5.4
 RESPONDENT'S SEX
 FEMALE               18.2      30.0      15.9      30.5       5.5
 MALE                  3.6       6.6      15.2      41.6      33.0
 AGE

 UNDER  30               4.7       25.6      20.9      32.6      16.3
 30-44                 11.6       22.0      13.4      34.5      18.5
 45 PLUS               12.9       12.2      16.5      38.3      19.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
7.9
12.3
12.1
14. 6
23.3
17.0
16.9
12.9
17.6
42.7
29.4
38.2
18.0
22. 1
15.2
POSITION

SUPERVISORY           7.8      10.9       10.9      46.9       23.4
NON-SUPERVISORY      12.1      20.2       16.3      33.7       17.7
                                     190

-------
    EPA REGION VII PERSONNEL DIVERSITY


     uestion 76:  Barriers in Region VII hinder advancement of minorities
      (N=431)


    Row%            Q76 BARRIERS FOR MINORITIES

                     STRONGLY AGREE     UNCERTAIN  DISAGREE  STRONGLY
                     AGREE                                   DISAGREE
    TOTAL

                          8.9      14.8      25,6      32.9      17.8


    ETHNIC BACKGROUND
   WHITE                  2.9      13.5      26 ,,9      36.4      20.3
   NON-WHITE             37.5      25.0      19 ,,6      14.3       3.6
   RESPONDENT'S  SEX
^MA
FEMALE               14.2      17.8      30., 1       27.9       10.0
  LE                  2.0      11.2      20..9       39.3       26.5
    iGE

   UNDER 30               2.4       21.4       33,3       31.0      11.9
   30-44                  9.5       15.5       25,0       30.6      19.4
   45 PLUS                8.0       11.6       24,6       38.4      17.4
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.5
11.1
7.3
15.7
14.2
14.6
28. 1
27. 2
23. 8
33.7
27.8
38.4
18.0
19.8
15.9
   POSITION

   SUPERVISORY            6.3       17.2       20.3       39.1      17.2
   NON-SUPERVISORY        8.8       14.1       26.8       32.2      18.1
                                        191

-------
 EPA REGION VII PERSONNEL DIVERSITY


 Question 77: Progress made for equal opportunity to all employees
   (N=431)


 Row%            Q77 EQUAL OPPORTUNITIES FOR ALL

                  STRONGLY AGREE     UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       6.1      40.1      28.8      17.2       7.8


 ETHNIC BACKGROUND
 WHITE                  5.5      45.0      27.7      16.7       5.2
 NON-WHITE             12.5      16.1      26.8      23.2      21.4
RESPONDENT'S  SEX
FEMALE                 6.9       39.2       28.1      15.7      10.1
MALE                   5.6       41.8       28.6      18.4       5.6
AGE

UNDER 30               9.3       39.5       34.9       11.6        4.7
30-44                  6.1       39.8       28.6       16.5        9.1
45 PLUS                5.9       41.9       25.0       19.9        7.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
6.7
6.8
5.5
44.9
37.9
39.9
34.8
24.8
29.4
9.0
20.5
17.8
4.5
9.9
7.4
POSITION

SUPERVISORY          11.1      65.1      14.3       9.5        0.0
NON-SUPERVISORY       5.4      36.0      30.9       18.4        9.3
                                     192

-------
      Personnel Diversity: By Race
  Means for Q68, Q69, Q71, Q76 and Q77
                    Graph 63
     Q68
Open Climate


     Q69
Advancement
     Q71
    Women*
     Q76
  Minorities*


     Q77
    Progress
            1

           SA
             3.3
                                     3.6
               3.5
                           2.5
                3.6
   2.2
       2.7
                                 3.2
A
White
U         D
 ^ Non-White
 5

SD
            * Low score indicates "problem area."
              Only questions with significant
                Chi-squares are shown.
                       193

-------
       Personnel Diversity: By Sex
            Means for Q71 and Q76
                     Graph 64
  Q71
 Women *
  Q76
Minorities*
          1
          SA
                             2.8
u
                      Female
                                        3.9
                                      3.8
      Male
 5
SD
            * Low score indicates "problem area."
              Only questions with significant
                 Chi-squares are shown.
                       194

-------
Personnel Diversity: By Supervisory Role
          Means for Q68,  Q69 and Q77
                      Graph 65
      Q68
  Open Climate
      Q69
  Advancement
      Q77
      Progress
             1
            SA
          2.6
                                  3.2
         2.5
                                  3.2
       2.2
                               2.9
    2
    A

Supervisory
 3        4
 U         D

vfflft Non-Supervisory
 5
SD
                Only questions with significant
                  Chi-squares are shown.
                        195

-------
                       Senior  Management

 Number of Questions:

      3 questions (Q14, Q37, Q78)

         . Question 14 requested 2 areas for improvement
         • Question 37 requested a rating
         • Question 78 requested a "yes/no" response

 Ratings By Major Subgroups (Q37)

 The one question (Q37) involving a rating for Senior Management requested employees
 indicate their level of agreement with the following:

      Senior Management has communicated a clear philosophy and direction for
      Region VIII.

 Senior Management received the highest ratings from persons under age 30. Females
 were more likely than males to give "uncertain" ratings.

 Areas for Senior Management to improve (Q14)

 The group, as a whole, perceived "Communication (including listening)" as the area in
 greatest need of improvement. Supervisors, however, felt that "Teamwork" was the area
 in greatest need of improvement.  Non-supervisors included "Teamwork" as an area to
 improve, but a larger percentage considered "Delegation" as important.

Although both males and females  felt  that "Communication" was the area in greatest
 need of improvement, females put a heavier emphasis on Communication, while males
put heavy emphasis also on "Delegation."

 Positive Changes in Past Several Months  (Q78)

One-third of the group felt that Senior Management had made a number of positive
changes during the past several months; however,  two-thirds responded "no" to this
question.
                                  196

-------
    Comparison of Mean Ratings For
Senior Management By Major Subgroups
                   Graph 66
        All Persons

            White

        Non-White

           Female

            Male

     Ages Under 30

      Ages 30 to 44

        Ages 45 +

    Employed <3 yrs

   Employed 3 - 8 yrs

    Employed 9+  yrs

        Supervisory

     Non-supervisory
tf
S/3










3.1

3.5
3.5
3.5
3.5
3.5
3.6





3.4
3.4
3.6







3.5
3.5
3.5
1 2 3 4 E
^ A U D SI
                     197

-------
EPA REGION VII SENIOR MANAGEMENT
Question 14:  Two areas Senior Management should make  improvements
Row%
Q14A IMPROVEMENT 1
TEAMWORK
INNOVA-
TION
ACCESS-
IBILITY
DELEGA-
TION
DEVELOP
SUBS
COMMUNI-
CATION
TOTAL
                     32.2
               26.5
          22.7
          39.1
          16.6
          59.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
     33.0
     29.6
26.7
24.1
23.9
24.1
41.1
27.8
14.7
20.4
57.8
68.5
RESPONDENT'S SEX

FEMALE
MALE
     31.5
     33.7
24.5
27.6
23.1
23.5
32.4
46.9
19.4
12.2
65.7
52.6
AGE

UNDER 30
30-44
45 PLUS
     31.7
     33.2
     30.9
24.4
26.7
25.7
17.1
23.7
25.0
36.6
39.2
40.4
 4.9
16.4
19.1
75.6
58.2
55.9
TIME IN REGION VII

< 3 YEARS            31.4
3 TO 8 YEARS         28.2
9 OR MORE            36.8
               26.7
               31.3
               20.2
          23.3
          22.1
          24.5
          44.2
          44.8
          31.3
          11.6
          14.7
          20.2
          57.0
          55.8
          64.4
POSITION

SUPERVISORY
NON-SUPERVISORY
     57.1
     28.1
20.6
27.3
19.0
23.9
36.5
39.2
17.5
15.9
47.6
61.9
                                       198

-------
 EPA REGION VII SENIOR MANAGEMENT


  uestion 37:  Philosophy & direction for Region has been communicated
   (N=431)


 Row%            Q37 CLEAR PHILOSOPHY

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       1.4      15.6      30.4      36.1      16.5


 ETHNIC BACKGROUND
WHITE                  1.1       16.0       30.0       37.1       15.7
NON-WHITE              1.9       14.8       33.3       33.3       16.7
RESPONDENT'S SEX
FEMALE                0.9       14.4       35.2       30.6       19.0
  LE                  2.0       17.8       25.9       41.1       13.2
AGE

UNDER 30              2.4       24.4       39.0       26.8        7.3
30-44                 1.7       15.1       27.2       34.1       22.0
45 PLUS               0.7       14.6       33.6       41.6        9.5
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
0.0
1.9
1.8
18.6
16.7
13.9
33 .7
25.3
33 .9
36. 0
34.0
37.0
11.6
22.2
13.3
POSITION

SUPERVISORY           1.6      20.6      22.2      38.1       17.5
NON-SUPERVISORY       1.1      15.0      32.3      35.4       16.1
                                     199

-------
EPA REGION VII SENIOR MANAGEMENT
Question 78: Senior management has recently made positive changes
   (N=431)
Row%            Q78 POSITIVE
                CHANGES RECENTLY
                      YES        NO


TOTAL

                     35.0      65.0


ETHNIC BACKGROUND
WHITE                34.2      65.8
NON-WHITE            38.0      62.0
RESPONDENT'S SEX
FEMALE               36.0      64.0
MALE                 35.1      64.9
AGE

UNDER 30             37.8      62.2
30-44                34.7      65.3
45 PLUS              36.6      63.4
TIME IN REGION VII
< 3 YEARS            36.3      63.8
3 TO 8 YEARS         38.1      61.9
9 OR MORE            32.7      67.3
POSITION
SUPERVISORY          45.9      54.1
NON-SUPERVISORY      33.4      66.6
                                       200

-------
         Senior Management
       Areas For Improvement
     (Two Choices Permitted for Q14)
                 Graph 67
    Communication
         Delegation
        Teamwork
         Innovation
       Accessibility
Develop Sub-managers
       39%
     32%
   27%
  23%
17%
              60%
                0%  15%  30%  45%  60%  75%
               Including Listening
                   201

-------
   Senior Management Areas For
    Improvement By Supervisors
       (Two Choices Permitted for Q14)
                 Graph 68
         Teamwork
    Communication *
         Delegation
         Innovation
       Accessibility
Develop Sub-managers
             57%
          48%
      37%
 21%
19%
18%
                0%  15%  30%  45%  60%  75%
               Including Listening
                   202

-------
   Senior Management Areas For
 Improvement By Non-Supervisors
      (Two Choices Permitted for Q14)
                 Graph 69
    Communication*
        Delegation
        Teamwork
        Innovation
       Accessibility
Develop Sub-managers
       39%
    28%
   27%
   24%
16%
               62%
                0%  15%  30%  45% 60% 75%
               Including Listening
                   203

-------
   Senior Management Areas For
      Improvement By Females
       (Two Choices Permitted for Q14)
                 Graph 70
    Communication*
         Delegation
        Teamwork
         Innovation
       Accessibility
Develop Sub-managers
    32%
    32%
  25%
 23%
19%
               66('c
                0%  15%  30%  45%  60%  75%
               Including Listening
                   204

-------
   Senior Management Areas For
       Improvement By Males
       (Two Choices Permitted for Q14)
                 Graph 71
    Communication*
        Delegation
        Teamwork
         Innovation
       Accessibility
Develop Sub-managers
             53%
           47%
       34%
     28%
    24%
12%
                0%  15%  30%  45%  60%  75%
               Including Listening
                   205

-------
   Senior Management Philosophy
    Communicated for Region VIII
           Mean Ratings (Q37)
                 Graph 72
     Females
      Males
Ages Under 30
Ages 30 to 44
   Ages 45 +
          1
         SA
2
A
            3.5
           3.4
         3.1
            3.6
           3.4
3
u
4
D
5
SD
                  206

-------
   Senior Management: Philosophy
    Communicated for Region VIII
           Distributions (Q37)
                 Graph 73
     Females
      Males
Ages Under 30
Ages 30 to 44
   Ages 45 +
          0%
  25%


Agree

Disagree
50%
75%
                         I   I Uncertain
100%
                  207

-------
  Senior Management Has Made Positive

Changes During Past Several Months (Q78)
                  Graph 74
     All persons
     Supervisory
  Non-supervisory
             0%   20%  40%   60%  80%   100%
                       Yes  HI No
                    208

-------
                Appendix A:
Banners for all questions in order of question number

-------
 EPA REGION VII COMMUNICATION


 Question 1:  Atmosphere of open, informal and honest communication
   (N=43l)


 Row%            Ql COMMUNICATION

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       2.6      34.4      21.4      31.1      10.6


ETHNIC  BACKGROUND
WHITE                  2.6       35.3      19 ..8      33.6       8.6
NON-WHITE              1.8       35.7      25.. 0      21.4      16.1
RESPONDENT'S SEX
FEMALE                 2.3       29.4       22.9      32.6      12.8
MALE                   2.6       41.3       18.9      29.6       7.7
 USE

UNDER 30               0.0       35.7       28.6       31.0       4.8
30-44                  3.0       34.1       19.4       31.5      12.1
45 PLUS                2.2       37.0       20.3       31.2       9.4
TIME IN REGION VII
< 3 YEARS             4.5       39.8       29.5       20.5       5.7
3 TO 8 YEARS          1.2       31.3       18.4       35.0      14.1
9 OR MORE             2.5       36.2       18.4       33.1       9.8
POSITION
SUPERVISORY           4.8       41.3       15.9       31.7       6.3
NON-SUPERVISORY       2.0       33.9       22.0       30.8      11.3
                              Appendix A: Page 1

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 2: Money for technical training or professional development
   (N=431)
 Row%
Q2 MONEY ALLOCATED

   TECH     PROF
   TRAINING DEVELOPMENT
 TOTAL
                        57.0
                   43.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
       60.4
       35.2
39.6
64.8
RESPONDENT'S  SEX

FEMALE
MALE
       46.4
       67.4
53.6
32.6
AGE

UNDER 30
30-44
45 PLUS
       50.0
       56.6
       57.1
50.0
43.4
42.9
TIME IN REGION VII

< 3 YEARS               59.0
3 TO 8 YEARS            58.6
9 OR MORE               52.8
                   41.0
                   41.4
                   47.2
POSITION

SUPERVISORY
NON-SUPERVISORY
      54.8
      57.1
45.2
42.9
                              Appendix A: Page 2

-------
 EPA REGION VII COMMUNICATION
 Question 3:  Allowed to openly discuss issues that affect our jobs
   (N=431)
 Row%
Q3 OPEN DISCUSSION
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      28.8
               45.0
           8.7
          11.8
           5.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
     30.5
     18.2
46.0
41.8
 7.5
12.7
10.9
20.0
5.2
7.3
RESPONDENT'S SEX

FEMALE
MALE
     26.3
     31.6
44.2
46.4
10.6
 6.1
11.5
12.2
7.4
3.6
UNDER 30
30-44
45 PLUS
     22.0
     29.9
     29.7
56.1
44.6
42.8
 9.8
 9.1
 7.2
 9.8
10.0
15.2
2.4
6.5
5. 1
TIME IN REGION VII

< 3 YEARS            29.5
3 TO 8 YEARS         30.2
9 OR MORE            26.4
               43.2
               40.7
               51.5
          13.6
           8.0
           6. 1
          12.5
          13.0
           9.8
           1. 1
           8.0
           6. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
     33.3
     27.5
47.6
45.0
 3.2
 9.3
14.3
11.6
1.6
6.5
                              Appendix A: Page 3

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 4: Work schedule that best fits my work and lifestyle  needs
   (N=431)


 Row%            Q4 WORK SCHEDULE

                 COMPRESSED   FLEXIBLE
 TOTAL

                       57.6       42.4


 ETHNIC BACKGROUND
 WHITE                 59.5       40.5
 NON-WHITE             42.9       57.1
 RESPONDENT'S  SEX
 FEMALE                 55.0       45.0
 MALE                   60.7       39.3
AGE

UNDER 30               58.5        41.5
30-44                  52.6        47.4
45 PLUS                65.9        34.1
TIME IN REGION VII
< 3 YEARS              54.5        45.5
3 TO 8 YEARS           54.0        46.0
9 OR MORE              63.6        36.4
POSITION
SUPERVISORY           71.4       28.6
NON-SUPERVISORY       55.4       44.6
                              Appendix A: Page 4

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 5:  More money designated for training or awards
   (N=431)
 Row%
Q5 PREFERENCE
                  TRAINING
                  MONEY
             AWARDS
             MONEY
TOTAL
                      56.6
               43.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
     54.8
     57.1
45.2
42.9
RESPONDENT'S SEX

FEMALE
MALE
     56.3
     55.2
43.7
44.8
AGE

UNDER 30
30-44
45 PLUS
     70.7
     53.9
     54.1
29.3
46.1
45.9
TIME IN REGION VII

< 3 YEARS            65.1
3 TO 8 YEARS         53.8
9 OR MORE            53.4
               34.9
               46. 3
               46.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     56.5
     56.0
43.5
44.0
                              Appendix A: Pago 5

-------
 EPA REGION VII COMMUNICATION
 Question 6: Information communicated to me is very selective
   (N=431)
 Row%            Q6 WITHHOLD INFO

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      14.3      33.9      20.8      26.4       4.7


 ETHNIC  BACKGROUND
 WHITE                 12.8      34.5      19.1      29.1       4.6
 NON-WHITE             19.6      30.4      30.4    ,  12.5       7.1
RESPONDENT'S  SEX
FEMALE                17.7       36.8       20.0       20.5       5.0
MALE                  10.2       30.5       21.3       33.5       4.6
AGE

UNDER 30              14.3       26.2       35.7       23.8        0.0
30-44                 15.9       35.2       17.6       27.0        4.3
45 PLUS               11.5       32.4       21.6       27.3        7.2
TIME IN REGION VII
< 3 YEARS            13.6      29.5       21.6       33.0        2.3
3 TO 8 YEARS         19.5      33.5       23.2       22.0        1.8
9 OR MORE             9.7      35.8       18.2       27.3        9.1
POSITION
SUPERVISORY           6.3      27.0      14.3      39.7       12.7
NON-SUPERVISORY      15.7      34.7      21.8      24.4        3.4
                              Appendix A: Page 6

-------
 EPA REGION VII COMMUNICATION
 Question 7:  I feel my opinions are encouraged and respected
   (N=431)
 Row%
Q7 MY OPINIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      11.0
               49.4
           17.6
           18.7
            3.3
ETHNIC BACKGROUND

WHITE
NON-WHITE
     11.4
     10.7
51.4
44.6
18.6
10.7
16.6
23.2
 2.0
10.7
RESPONDENT'S SEX

FEMALE
MALE
     10.5
     12.2
46.8
53.6
16.8
18.4
21.8
13.8
 4. 1
 2.0
 vGE

UNDER 30
30-44
45 PLUS
      7.1
     12.0
     11.6
54.8
48.9
50.7
16.7
18.0
17.4
21.4
17.6
16.7
 0.0
 3.4
 3.6
TIME IN REGION VII

< 3 YEARS             11.4
3 TO 3 YEARS          9.8
9 OR MORE             12.8
               56.8
               46.3
               49.4
          19.3
          19.5
          15.2
          12.5
          21.3
          17.7
           0.0
           3.0
           4.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     22.2
     9.3
50.8
49.7
14.3
18.3
12.7
19. 1
 0.0
 3.7
                              Appendix A: Page 7

-------
 EPA REGION VII COMMUNICATION


 Question 8: I feel I have  access  to  information  I  need  to  do  my  job
   (N=431)


 Row%            Q8 INFO FOR  JOB

                  STRONGLY     AGREE  UNCERTAIN  DISAGREE STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      15.5      60.1      11.5      11.3        1.6


 ETHNIC BACKGROUND
 WHITE                16.3      61.1      10.0      11.7       0.9
 NON-WHITE            12.7      58.2      14.5       7.3       7.3
RESPONDENT'S  SEX
FEMALE                14.7      59.2      11.9      11.9       2.3
MALE                  17.3      61.4      10.2      10.2       1.0
AGE

UNDER 30               9.8       68.3      12.2       9.8       0.0
30-44                 14.6       60.5      12.4      10.3       2.1
45 PLUS               20.1       56.8       8.6      12.9       1.4
TIME IN REGION VII
< 3 YEARS              9.2       62.1      19.5        8.0       1.1
3 TO 8 YEARS          18.3       59.1       S.5       13.4       0.6
9 OR MORE             17.1       60.4       9.1       10.4       3.0
POSITION
SUPERVISORY          22.2       60.3       12.7        3.2        1.6
NON-SUPERVISORY      14.6       60.6       10.7       12.4        1.7
                              Appendix A: Page 8

-------
 EPA REGION VII PERFORMANCE
 Question 9:  I would like more influence on how I complete my tasks
   (N=431)
 Row%
TOTAL
Q9 COMPLETE MY TASKS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
                      13.0
               42.7
           12.7
          27.1
            4.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
     11.7
     17.0
41.7
49.1
12.3
13.2
29.4
17.0
4.9
3.8
RESPONDENT'S SEX

FEMALE
MALE
     13.0
     13.2
43.1
41.1
12.5
12.2
27.3
28.4
4.2
5.1
AGE
UNDER 30
30-44
45 PLUS
     14.6
     12.6
     13.0
41.5
42.9
40.6
14.6
12.1
12.3
29.3
28. 1
27.5
0.0
4.3
6. 5
TIME IN REGION VII

< 3 YEARS            11.6
3 TO 8 YEARS         17.8
9 OR MORE             9 . 1
               44.2
               40.5
               42.1
          11.6
          14.1
          12.2
          31.4
          23.9
          29.3
           1.2
           3.7
           7.3
POSITION

SUPERVISORY
NON-SUPERVISORY
      9.5
     13.9
34.9
43. 1
 7.9
13.6
38. 1
25.8
9.5
3.7
                              Appendix A: Page 9

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 10: Type of Special Act or Service Award preferred
   (N=431)
 Row%
Q10 AWARD PREFERRED

     CASH  TIME OFF
 TOTAL
                      84.2
               15.8
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     83.9
     83.9
 16.1
 16.1
RESPONDENT'S  SEX

FEMALE
MALE
     80.3
     88.2
19.7
11.8
AGE

UNDER 30
30-44
45 PLUS
     78.0
     83.5
     87.7
22.0
16.5
12.3
TIME IN REGION VII

< 3 YEARS            80.5
3 TO 8 YEARS         83.4
9 OR MORE            87.1
               19.5
               16.6
               12.9
POSITION

SUPERVISORY
NON-SUPERVISORY
    93.7
    82.4
 6.3
17.6
                              Appendix A: Page 10

-------
 EPA REGION VII SUPERVISION


 Question 11:  Supers are interested in my suggestions for improvement
   (N=431)


 Row%             Qll SUPER INTEREST MY SUGGEST

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      12.4       47.9      20.1      15.2       4.4


ETHNIC BACKGROUND
WHITE                 12.8       50.1      20.2      13.4       3.4
NON-WHITE             12.5       39.3      17.9      19.6      10.7
RESPONDENT'S SEX
FEMALE                12.7       45.5       20.0       15.9       5.9
  LE                  12.7       51.8       19.8       13.2       2.5
AGE

UNDER 30               4.8       61.9       19.0       11.9        2.4
30-44                 14.2       48.1       21.5       12.0        4.3
45 PLUS               12.9       45.3       17.3       19.4        5.0
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
8.0
14.6
13.3
59. 1
42.7
48.5
19.3
22.6
18.2
11.4
15.9
13.9
2. 3
4.3
6. 1
POSITION

SUPERVISORY          22.2      42.9       23.8        9.5        1.6
NON-SUPERVISORY      10.9      49.0       19.3       15.7        5.0
                              Appendix A: Page 11

-------
 EPA REGION VII QUALITY
 Question 12: People in Region VII are encouraged to be creative
   (N=431)
 Row%            Q12 ENCOURAGE CREATIVITY

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       6.5      38.6      21.5      27.1       6.3


 ETHNIC  BACKGROUND
 WHITE                  7.4      37.6      21.7      28.2       5.1
 NON-WHITE              3.6      44.6      21.4      19.6      10.7
RESPONDENT'S  SEX
 FEMALE                 7.7       37.3       20.9      26.8       7.3
 MALE                   5.6       41.1       22.3      26.4       4.6
AGE

UNDER 30               2.4       38.1       28.6       28.6       2.4
30-44                  7.3       37.8       20.6       27.0       7.3
45 PLUS                7.2       40.3       21.6       25.9       5.0
TIME IN REGION VII
< 3 YEARS             4.5       42.0       23.9       25.0        4.5
3 TO 8 YEARS          6.1       33.5       21.3       30.5        8.5
9 OR MORE             8.5       42.4       20.0       24.2        4.8
POSITION
SUPERVISORY          14.3      52.4       11.1       19.0        3.2
NON-SUPERVISORY       5.3      36.4       23.5       28.0        6.7
                             Appendix A: Page 12

-------
    EPA REGION VII PERFORMANCE
     uestion 13:  I know clearly what results are expected of me in my job
      (N=431)
    Row%
                Q13 KNOW RESULTS
                EXPECTED

                      YES
                                     NO
    TOTAL
                         69.0
                               31.0
    ETHNIC BACKGROUND

    WHITE
    NON-WHITE
                     69.4
                     72.7
          30.6
          27.3
   RESPONDENT'S  SEX
^MA
FEMALE
  LE
   AGE

   UNDER 30
   30-44
   45 PLUS
68.2
70.1
                     67.5
                     67.0
                     73.9
31.8
29.9
          32.5
          33.0
          26.1
   TIME IN REGION VII

   < 3 YEARS             65.1
   3 TO 8 YEARS          63.6
   9 OR MORE             77.3
                               34.9
                               36.4
                               22.7
   POSITION

   SUPERVISORY
   NON-SUPERVISORY
                     76.2
                     68.1
          23.8
          31.9
                                 Appendix A: Page 13

-------
 EPA REGION VII SENIOR MANAGEMENT


 Question 14:  Two areas Senior Management should make improvements



 Row%            Q14A IMPROVEMENT 1

                  TEAMWORK  INNOVA-   ACCESS-   DELEGA-    DEVELOP COMMUNI-
                            TION      IBILITY   TION       SUBS    CATION
 TOTAL

                      32.2      26.5      22.7      39.1      16.6      59.5


 ETHNIC  BACKGROUND
WHITE                 33.0      26.7      23.9      41.1      14.7      57.8
NON-WHITE             29.6      24.1      24.1      27.8      20.4      68.5


RESPONDENT'S  SEX
FEMALE                31.5       24.5       23.1      32.4       19.4
MALE                  33.7       27.6       23.5      46.9       12.2


AGE

UNDER 30              31.7       24.4       17.1      36.6        4.9      75.6
30-44                 33.2       26.7       23.7      39.2       16.4      58.2
45 PLUS               30.9       25.7       25.0      40.4       19.1      55.9


TIME IN REGION VII
< 3 YEARS            31.4      26.7       23.3       44.2       11.6       57.0
3 TO 8 YEARS         28.2      31.3       22.1       44.8       14.7       55.8
9 OR MORE            36.8      20.2       24.5       31.3       20.2       64.4


POSITION
SUPERVISORY          57.1      20.6       19.0      36.5       17.5       47.6
NON-SUPERVISORY      28.1      27.3       23.9      39.2       15.9       61.9
                              Appendix A: Page 14

-------
 EPA  REGION  VII  PERFORMANCE
 Question  15:  I  have sufficient authority tc solve routine situations
   (N=431)
 Row%
Q15 SUFFICIENT AUTHORITY
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      18.3
               54.8
           9.6
          13. 1
           4.2
ETHNIC BACKGROUND

WHITE
NON-WHITE
     19.4
     18.2
57.0
41.8
 8.3
16.4
11.7
14.5
3 .7
9. 1
RESPONDENT'S SEX

FEMALE
MALE
     19.2
     18.3
52.1
57.9
10.5
 8.6
12.8
12.2
5.5
3.0
AGE

UNDER 30
30-44
45 PLUS
     19.5
     18.5
     19.4
56.1
54.1
55.4
 4.9
11.2
 8.6
14.6
12.0
12.2
4.9
4.3
4 . 3
TIME IN REGION VII

< 3 YEARS            12.6
3 TO 8 YEARS         16.5
9 OR MORE            24.2
               54.0
               51.8
               58.8
          11.5
          12.8
           5.5
          20.7
          11.6
           8.5
           1. 1
           7. 3
           3.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     31.7
     16.3
52.4
55.1
 3.2
10.7
 9.5
13.5
3.2
4.5
                              Appendix A: Page 15

-------
 EPA REGION VII PERFORMANCE
 Question 16: Most people in Region VII concerned with following rules
   (N=431)
 Row%
Q16 FOLLOW RULES
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       9.2
               56.5
           17.3
           13.0
            4.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      8.4
     10.9
 59.7
 43.6
 16.1
 23.6
 13.0
 14.5
 2.9
 7.3
RESPONDENT'S  SEX

FEMALE
MALE
      8.8
      8.7
50.5
63.8
18.1
16.8
16.2
 9.2
6.5
1.5
AGE

UNDER 30
30-44
45 PLUS
      5.1
     10.4
      7.2
59.0
55.0
59.7
25.6
15.6
17.3
 7.7
14.3
12.2
2.6
4.8
3.6
TIME IN REGION VII

< 3 YEARS             8.2
3 TO 8 YEARS         11.0
9 OR MORE             6.7
               57.6
               50.9
               62.2
          12.9
          20.2
          16.5
          15.3
          11.7
          13.4
           5.9
           6.1
           1.2
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.5
     9.1
66.1
55.2
17.7
17.0
 8.1
14.2
1.6
4.5
                              Appendix A: Page 16

-------
 EPA REGION VII QUALITY
 Question 17:  Level at which impediments to accomplish mission occur
   (N=431)
 Row%
Q17 IMPEDIMENT LEVEL
                     FIRST
                     LEVEL
             SECOND
             LEVEL
        SENIOR
        MGMT
TOTAL
                      15.7
               17.7
          66.6
ETHNIC BACKGROUND

WHITE
NON-WHITE
     15.1
     20.0
14.8
30.0
                                          70. 1
                                          50.0
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      16.4
                      15.3
     25.0
     15.2
     14.5
               18.9
               15.9
35.0
14.7
16.8
          64.7
          68.8
                                         40.0
                                         70.0
                                         68.7
TIME IN REGION VII

< 3 YEARS             17.5
3 TO 8 YEARS          20.5
9 OR MORE             11.0
               25.0
               17.3
               13.0
          57.5
          62.2
          76.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     11.9
     16.8
10.2
18.9
                                         78.0
                                         64.4
                              Appendix A: Page 17

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (4 responses allowed)
 Row%
Q18 TOP PROGRAM
                      PEAC   DEVELOP   TUITION  EMPLOYEE DIVERSITY ROTATIONS
                             PROGRAM   ASSIST   COUNSEL
 TOTAL
                      24.9
               18.2
           31.7
           11.0
           12.5
           45.1
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     22.8
     32.7
 16.1
 34.6
27.4
59.6
 9.4
21.2
 8.8
28.8
46.2
46.2
RESPONDENT'S  SEX

FEMALE                24.2
MALE                  25.5
AGE

UNDER 30              31.6
30-44                 24.9
45 PLUS               22.5
               27.1
                8.7
               23.7
               20.8
               13.2
          40.1
          23.4
          52.6
          32.6
          25.6
          15.5
           6.5
          18.4
          12.7
           6.2
           15.9
           8.7
          10.5
          12.7
          13.2
          44.7
          48.0
          39.5
TIME IN REGION VII

< 3 YEARS             18.3
3 TO 8 YEARS          24.5
9 OR MORE             28.0
               19.5
               21.2
               15.3
          36.6
          32.5
          29.3
          12.2
          12.6
           9.6
          14.6
          12 .6
          11.5
          39.0
          51.7
          40.8
POSITION

SUPERVISORY
NON-SUPERVISORY
    25.0
    24.3
23.4
17.3
18.8
35.0
 1.6
13. 1
10.9
12.5
46.9
45.0
                              Appendix A: Page 18

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18:  Most beneficial program category (4 responses allowed)
   (Continued)
 Row%
Q18 TOP PROGRAM
                   CURRENT FURNITURE  GUARD     WELLNESS
                   TECH               COVERAGE
                                            INDOOR   NEW
                                            AIR      EMPLOYEE
TOTAL
                      68.8
               30.9
           23.9
           18.0
           19.0
            6.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
     73.3
     48. 1
33.1
17.3
25.8
17.3
17.0
21.2
20.7
 9.6
 7.0
 3.8
RESPONDENT'S SEX

FEMALE
MALE
     68.6
     70.1
24.2
38.6
32.4
14.7
15.0
20.7
19.3
17.9
 8.2
 4.9
AGE

UNDER 30
30-44
45 PLUS
     63.2
     72.4
     66.7
26.3
29.0
36.4
23.7
25.8
21.7
18.4
14.9
20.9
26.3
13.6
24.8
13.2
 6.8
 4.7
TIME IN REGION VII

< 3 YEARS            73.2
3 TO 8 YEARS         70.2
9 OR MORE            66.9
               24.4
               31.1
               33.8
          26.8
          21.9
          24.2
          13.4
          13.2
          24.2
          19.5
          16.6
          20.4
          13.4
           3.3
           6.4
POSITION

SUPERVISORY
NON-SUPERVISORY
     70.3
     69.0
37.5
29.2
17.2
25.5
15.6
18.2
20. 3
18.5
10.9
 5.8
                              Appendix A: Page 19

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (4 responses  allowed)
   (Continued)
 Row%
Q18 TOP PROGRAM
      TOTAL
                  IN-HOUSE   TQM
                  TRAIN      PROGRAM
 TOTAL
                      44.4
               21.2
          100.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     45.6
     38.5
21.9
15.4
 100.0
 100.0
RESPONDENT'S  SEX

FEMALE
MALE
     40.6
     48.9
12.6
31.5
100.0
100.0
AGE

UNDER 30
30-44
45 PLUS
     28.9
     45.2
     46.5
15.8
18.6
28.7
100.0
100.0
100.0
TIME IN REGION VII

< 3 YEARS             46.3
3 TO 8 YEARS          41.7
9 OR MORE             45.9
               13.4
               21.9
               25.5
         100.0
         100.0
         100.0
POSITION

SUPERVISORY
NON-SUPERVISORY
    50.0
    43.8
35.9
18.2
100.0
100.0
                              Appendix A: Page 20

-------
EPA REGION VII GENERAL  PERSONNEL
 juestion 18: Most beneficial program  category (TOP CHOICE)
  (N=401)
Row%
Q18 TOP PROGRAM

     PEAC
                            DEVELOP    TUITION  EMPLOYEE DIVERSITY ROTATIONS
                            PROGRAM    ASSIST   COUNSEL
TOTAL
                      3.2
                                 6.0
                         13,. 5
1.5
                                                               1.7
                                         11.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
                      2 . 1
                      9.6
 5.5
11.5
                         11.2
                         26 ,,9
1.2
3.8
                                                               0.6
                                                               1.9
11.6
 9.6
RESPONDENT'S  SEX

FEMALE
MALE
                      3 . 4
                      2 . 7
10.1
 1.6
                         16 .4
                         10.3
2.4
0.5
                                                               1.9
                                                               1.1
 9.2
13.0
 »GE

UNDER 30
30-44
45 PLUS
                      2.6
                      2.7
                      3.9
10.5
 7.2
 3.1
                         34 .2
                         11.8
                         10 .1
2.6
2.3
0.0
                                                               0.0
                                                               1.8
                                                               1.6
 2.6
11.8
12.4
TIME IN REGION VII

< 3 YEARS             4.9
3 TO 8 YEARS          1.3
9 OR MORE             3.8
                                 6.1
                                 7.9
                                 4.5
                                         22 .0
                                          9.9
                                         12 .1
                                    1.2
                                    2.0
                                    1.3
          0.0
          2.6
          1.3
                                          8.5
                                         11.3
                                         11.5
POSITION

SUPERVISORY
NON-SUPERVISORY
                      3.1
                      3.0
 6.3
 6.1
                          7.8
                         14 .9
0.0
1.8
                                                               0.0
                                                               1.5
15.6
10.0
                              Appendix A: Page 21

-------
EPA REGION VII  GENERAL PERSONNEL
Question 18: Most  beneficial  program  category  (TOP  CHOICE)
   (Continued)
Row%
Q18 TOP PROGRAM
                  CURRENT FURNITURE  GUARD     WELLNESS
                  TECH               COVERAGE
                                           INDOOR  NEW
                                           AIR     EMPLOYEE
TOTAL
                      36.7
            3.2
                                          3.5
                                    1.2
 4.2
 0.7
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
41.0
11.5
 3.0
 5.8
                                          4.0
                                          1.9
                                    0.6
                                    5.8
4.9
0.0
 0.0
 3.8
RESPONDENT'S  SEX

FEMALE                33.8
MALE                  40.2
AGE

UNDER 30              28.9
30-44                 38.0
45 PLUS               37.2
           1.9
           4.3
           0.0
           1.8
           6.2
                                          5.3
                                          1.6
                                          0.0
                                          5.0
                                          2.3
                                    1.0
                                    1.6
                                    0.0
                                    0.9
                                    2.3
4.3
4.3
2.6
3.2
6.2
1.4
5.3
0.5
0.0
TIME IN REGION VII

< 3 YEARS             32.9
3 TO 8 YEARS          40.4
9 OR MORE             36.3
           2.4
           1.3
           5.1
                                          4.9
                                          4.0
                                          2.5
                                    0.0
                                    2.0
                                    1.3
2.4
4.6
5.1
2.4
0.7
0.0
POSITION

SUPERVISORY
NON-SUPERVISORY
39.1
36.5
4.7
2.7
                                          9.4
                                          2.4
                                    3.1
                                    0.9
0.0
5.2
0.0
0.9
                             Appendix A: Page 22

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18:  Most beneficial program category (TOP CHOICE)
   (Continued)
 Row%
Q18 TOP PROGRAM

 IN-HOUSE   TQM
 TRAIN      PROGRAM
TOTAL
                       9.2
                4.2
ETHNIC BACKGROUND

WHITE
NON-WHITE
     10.0
      3.8
4.3
3.8
RESPONDENT'S SEX

FEMALE
MALE
      6.3
     12.0
2.4
6.5
 \GE

UNDER 30
30-44
45 PLUS
     10.5
      8.1
     10.1
0.0
5.0
4.7
TIME IN REGION VII

< 3 YEARS            11.0
3 TO 8 YEARS          7.3
9 OR MORE             9.6
                1.2
                4.6
                5.7
POSITION

SUPERVISORY
NON-SUPERVISORY
      4.7
     10.0
6.3
4.0
                              Appendix A: Page 23

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (2ND CHOICE)
   (N=431)
 Row%
Q18B SECOND PROGRAM

               PEAC
                    NO 2ND
                    CHOICE
       DEVELOP   TUITION   EMPLOYEE  DIVERSITY
       PROGRAM   ASSIST    COUNSEL
 TOTAL
                       3.7
                6.9
           6.2
           6.2
           3.2
           2.2
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      3.9
      1.9
 5.8
11.3
 5.2
11.3
5.5
9.4
2.4
7.5
1.8
5.7
RESPONDENT'S  SEX

FEMALE
MALE
      1.4
      5.9
 7.2
 6.5
 9.1
 2.7
9. 1
3.2
3.4
3 .2
1.9
2.7
AGE
UNDER 30
30-44
45 PLUS
      0.0
      3.1
      5.4
15.8
 7.6
 3.1
 5.3
 7.6
 3.9
2.6
8.1
4.7
5.3
3.1
2.3
2.6
2.7
1.6
TIME IN REGION VII

< 3 YEARS             6.0
3 TO 8 YEARS          3.3
9 OR MORE             3.2
                4.8
                7.9
                7.0
           6.0
           6.6
           5.7
           6.0
           7.3
           5.7
          3.6
          4.0
          2.5
          1.2
          3.3
          1.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     3. 1
     3.9
 4.7
 6.9
 7.8
 5.7
4.7
6.6
0.0
3.9
3. 1
2.1
                              Appendix A: Page 24

-------
EPA REGION VII GENERAL PERSONNEL
 uestion 18: Most beneficial program  category  (2ND  CHOICE)
  (Continued)
Row%
                Q18B SECOND PROGRAM
                ROTATIONS   CURRENT FURNITURE  GUARD      WELLNESS    INDOOR
                            TECH               COVERAGE               AIR
TOTAL
                      12.7
          16.6
           9.9
                                                     4.5
                                                              5.5
                                4.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
14.2
 5.7
15.8
22.6
11.5
 1.9
                                                     5.2
                                                     0.0
                                                              5.5
                                                              3.8
4.5
1.9
RESPONDENT'S SEX

FEMALE
MALE
13.0
11.9
13.9
19.5
 8.7
11.9
                                                    7.2
                                                    1.6
                                                              5.3
                                                              4.9
3.8
4.3
 iGE

UNDER 30
30-44
45 PLUS
21.1
10.8
12.4
15.8
17.0
16.3
 5.3
10.8
10.9
                                                    2.6
                                                    4.5
                                                    5.4
                                                              5.3
                                                              3. 1
                                                              8.5
2.6
3.1
6.2
TIME IN REGION VII

< 3 YEARS             12.0
3 TO 8 YEARS          15.2
9 OR MORE             10.1
          22.9
          10.6
          18.4
           9.6
           9.9
          10.8
                                                    4.8
                                                    3. 3
                                                    5.7
                                                              1.2
                                                              4.0
                                                              8.2
                               2.4
                               3.3
                               5.7
POSITION

SUPERVISORY
NON-SUPERVISORY
12.5
12.7
25.0
14.8
10.9
10.0
                                                    0.0
                                                    5.4
                                                              0.0
                                                              6.3
7.8
3.3
                             Appendix A: Page 25

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (2ND CHOICE)
   (Continued)
 Row%            Q18B SECOND PROGRAM
                  NEW       IN-HOUSE   TQM
                  EMPLOYEE  TRAIN      PROGRAM
 TOTAL

                       1.7      11.2       5.5


 ETHNIC BACKGROUND
 WHITE                  2.1      10.9       5.8
 NON-WHITE             0.0      13.2       3.8
RESPONDENT'S  SEX
 FEMALE                 2.9      10.1       2.9
 MALE                   0.5      12.4       8.6
AGE

UNDER 30               5.3        5.3        5.3
30-44                  1.8       13.5        3.1
45 PLUS                0.8        8.5       10.1
TIME IN REGION VII
< 3 YEARS              4.8       10.8        3.6
3 TO 8 YEARS           0.7       14.6        6.0
9 OR MORE              1.3        7.6        6.3
POSITION
SUPERVISORY           3.1       9.4       7.8
NON-SUPERVISORY       1.5       11.5       5.1
                              Appendix A: Page 26

-------
    EPA REGION VII GENERAL PERSONNEL
    iuestion  18:  Most beneficial program category (3RD CHOICE)
      (N=431)
    Row%             Q18C THIRD PROGRAM
                       NO 3RD      PEAC   DEVELOP   TUITION  EMPLOYEE DIVERSITY
                       CHOICE             PROGRAM   ASSIST   COUNSEL
   TOTAL

                          7.9       7,4       3.5       5.7       3.5       3.2


   ETHNIC BACKGROUND
   WHITE                  8.2        8.2        3.6       4.8       3.3       2.1
   NON-WHITE              1.9        5,7        3.8      11.3       3.8       7.5


   RESPONDENT'S SEX
£*HA
FEMALE                3.4       7.7       4.3        7.7        5.3        3.8
  LE                 11.9       7.6       2.7        3.8        1.6        2.7
   UNDER 30               0.0        7.9        2.6        7.9       2.6       0.0
   30-44                  7.6        7.6        2.7        6.3       4.5       2.7
   45 PLUS                9.3        7.8        5.4        4.7       2.3       5.4


   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
9.6
9.3
5.1
4.8
9.3
7.6
4.8
2.6
3.8
3.6
7.9
5.1
4 .8
3.3
3.2
1.2
2.0
5.7
   POSITION

   SUPERVISORY            3.1       7.8        6.3        1.6        0.0       3.1
   NON-SUPERVISORY        8.5       7.6        3.0        6.6        4.2       3.3
                                 Appendix A: Page 27

-------
EPA REGION VII  GENERAL PERSONNEL
Question 18: Most  beneficial  program category (3RD CHOICE)
  (Continued)
Row%            Q18C THIRD  PROGRAM
ROTATIONS
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

11.7
10.3
20.8
13.9
9.2

15.8
13.5
7.0
13.3
15.2
7.0
7.8
12.4
CURRENT FURNITURE GUARD WELLNESS
TECH COVERAGE


9.9
10.
11.
11.
8.

13.
11.
7.
12.
11.
8.
3.
11.
3
3
5
6

2
2
8
0
3
2
1
5

9.9
9.7
7.5
6.7
13.5

10.5
10.3
9.3
4.8
11.3
10.8
14.1
8.8

7.7
8.2
5.7
9.6
5.4

7.9
8.5
6.2
9.6
6.6
7.6
3.1
8.8

6.7
6.4
7.5
4.3
9.7

10.5
6.3
6.2
7.2
4.0
9.5
9.4
6.3
INDOOR
AIR

5.0
5.5
3.8
4.8
1
V
7.9
2.7
7.0
7.2
3.3
4.4
9.4
3.6
                             Appendix A: Page 28

-------
    EPA REGION VII GENERAL PERSONNEL


    Question 18: Most beneficial program  category  (3RD  CHOICE)
      (Continued)


    Row%            Q18C THIRD PROGRAM
                     NEW       IN-HOUSE   TQM
                     EMPLOYEE  TRAIN      PROGRAM
    TOTAL

                          2.0      11.9       4.0


    ETHNIC BACKGROUND
    WHITE                 2.1      12.7       4.5
    NON-WHITE             0.0       7.5       1.9
    RESPONDENT'S SEX
^^LA
FEMALE                1.9       11.5        3.4
  LE                  1.6       12.4        4.9
    AGE

    UNDER 30               0.0       7.9       5.3
    30-44                 2.2      10.8       3,1
    45 PLUS                1.6      14.7       5.. 4
    TIME  IN  REGION VII
    <  3  YEARS              3.6       8.4       4 .. 8
    3  TO 8  YEARS           0.7      10.6       2 .. 6
    9  OR MORE              1.9      15.2       5.. 1
   POSITION
   SUPERVISORY            4.7      21.9       4.7
   NON-SUPERVISORY        1.2      10.3       3.9
                                 Appendix A: Page 29

-------
EPA REGION VII  GENERAL PERSONNEL
Question 18: Most  beneficial  program category  (4TH  CHOICE)
   (N=431)
Row%
Q18D FOURTH PROGRAM
                   NO 4TH
                   CHOICE
               PEAC   DEVELOP   TUITION  EMPLOYEE DIVERSITY
                      PROGRAM   ASSIST   COUNSEL
TOTAL
                     11.9
                7.5
 2.5
 6.2
 2.7
                                                                         5.2
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
                     12.7
                      1.9
                7.0
                5.8
 1.8
 7.7
 5.8
11.5
2.4
5.8
                                                                         4.2
                                                                        13.5
RESPONDENT'S  SEX

FEMALE                 6.3
MALE                  17.3
AGE

UNDER 30               2.6
30-44                 11.3
45 PLUS               14.7
                                5.8
                                9.2
                                5.3
                                7.2
                                7.8
                          3.4
                          1.6
                          5.3
                          3.2
                          0.8
          6.8
          5.9
          7.9
          6.3
          6.2
           4.3
           1.1
           7.9
           2.7
           1.6
          8.2
          7.9
          5.4
          4.7
TIME IN REGION VII

< 3 YEARS            13.3
3 TO 8 YEARS         12.6
9 OR MORE            10.2
                                4.8
                                6.0
                                9.6
                          2.4
                          4.0
                          1.3
          4.8
          7.3
          6.4
           2.4
           3.3
           2.5
         12.0
          4.6
          2.5
POSITION

SUPERVISORY
NON-SUPERVISORY
                      9.4
                     12.1
               9.4
               7.0
3.1
2.4
4.7
6.7
1.6
3.0
                                                                         4.7
                                                                         5.5
                             Appendix A: Page 30

-------
 EPA REGION VII  GENERAL PERSONNEL
 Question  18:  Most beneficial program category (4TH CHOICE)
   (Continued)
 Row%
Q18D FOURTH PROGRAM
                 ROTATIONS   CURRENT FURNITURE  GUARD     WELLNESS    INDOOR
                             TECH               COVERAGE              AIR
TOTAL
                      10.0
                6.0
          8.0
           8.2
           4.5
          5.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
     10.3
      9.6
6.4
3.8
 8 .8
 3 .8
 8.5
 9.6
4.5
3.8
 5.8
 3.8
RESPONDENT'S SEX

FEMALE
MALE
      9.2
     10.8
9.7
2.2
 7,, 2
 8,. 6
10.1
 5.9
4.3
4.3
 6.3
 4.9
AGE

UNDER 30
30-44
45 PLUS
      5.3
     12.2
      7.8
5.3
6.8
5.4
10,5
 6. 3
10. 1
13.2
 7.7
 7.8
2.6
4.5
3.9
13.2
 4.5
 5.4
TIME IN REGION VII

< 3 YEARS             6.0
3 TO 8 YEARS          9.9
9 OR MORE            12.1
                6.0
                7.9
                4.5
          7.2
          8.6
          7.6
           7.2
           7.9
           8.3
           4.8
           3. 3
           5. 1
          7.2
          5.3
          5.1
POSITION

SUPERVISORY
NON-SUPERVISORY
     10.9
     10.0
3 . 1
6.7
 7.8
 7.9
 4.7
 8.8
3. 1
4.5
 3.1
 6.4
                              Appendix A: Page 31

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 18: Most beneficial program category  (4TH CHOICE)
   (Continued)
 Row%            Q18D FOURTH PROGRAM
                  NEW       IN-HOUSE   TQM
                  EMPLOYEE  TRAIN      PROGRAM
 TOTAL

                       2.2      11.9       7.5


 ETHNIC  BACKGROUND
WHITE                  2.7      11.8       7.3
NON-WHITE              0.0      13.5       5.8
RESPONDENT'S  SEX
FEMALE                 1.9       12.6       3.9
MALE                   2.7       11.9      11.4
AGE

UNDER 30               2.6        5.3        5.3
30-44                  2.3       12.6        7.2
45 PLUS                2.3       13.2        8.5
TIME IN REGION VII
< 3 YEARS              2.4       15.7        3.6
3 TO 8 YEARS           1.3       9.3        8.6
9 OR MORE              3.2       13.4        8.3
POSITION
SUPERVISORY           3.1      14.1       17.2
NON-SUPERVISORY       2.1      11.8       5.2
                              Appendix A: Page 32

-------
 EPA REGION VII QUALITY
 Question 19:  Encouraged to analyze tasks and make recommendations
   (N=431)
 Row%
Q19 ANALYZE TASKS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      15.4
               50.5
           11.1
          20.6
           2.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
     15.8
     13.5
50.4
48.1
11.5
 7.7
20.3
26.9
                                                               2.0
                                                               3.8
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      15.9
                      15.7
                      7.3
                      17.8
                      15.3
               49. 1
               51.8
               51.2
               50.9
               48.9
          10.3
          11.2
          14., 6
           8,. 3
          13., 9
          22.0
          19.3
          24.4
          20.4
          19.7
           2.8
           2.0
           2.4
           2.6
           2.2
TIME IN REGION VII

< 3 YEARS            14.1
3 TO 8 YEARS         13.5
9 OR MORE            19.0
               50.6
               52. 1
               49. 1
          14. 1
           9,2
          10. 4
          18.8
          23.3
          18.4
           2.4
           1.8
           3. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
     29.7
     12.9
46.9
51.4
 4.7
12. 0
18.8
20.9
                                                               0. 0
                                                               2.9
                              Appendix A: Page 33

-------
 EPA REGION VII QUALITY


 Question 20: Taking risks to improve performance is encouraged
   (N=431)
 Row%
Q20 RISKS ENCOURAGED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       5.4
               30.7
           25.5
           29.1
            9.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      5.2
      7.5
 31.5
 28.3
 25.8
 24.5
 28.7
 28.3
 8.9
 11.3
RESPONDENT'S  SEX

FEMALE
MALE
      7.0
      4.1
31.6
30.5
24.7
26.4
26.5
31.5
10.2
 7.6
AGE
UNDER 30
30-44
45 PLUS
      4.9
      5.6
      5.8
31.7
30.3
32.8
26.8
27.7
21.9
29.3
24.2
35.0
 7.3
12. 1
 4.4
TIME IN REGION VII

< 3 YEARS             5.8
3 TO 8 YEARS          4.9
9 OR MORE             6.1
               32.6
               29.6
               31.1
          30.2
          24.1
          25.0
          24.4
          30.9
          29.3
           7.0
          10.5
           8.5
POSITION

SUPERVISORY
NON-SUPERVISORY
     9.4
     4.8
37.5
29.9
25.0
25.6
25.0
29.6
 3. 1
10.0
                              Appendix A: Page 34

-------
 EPA REGION VII QUALITY
 Question 21:  I understand the mission of EPA
   (N=431)
 Row%
Q21 UNDERSTAND MISSION
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      21.7
               53.8
           17.5
            5.7
                                                               1.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
     22.3
     22.6
56.0
45.3
14.9
24.5
                                                     5.4
                                                     5.7
1.4
1.9
RESPONDENT'S SEX

FEMALE               23.1
  LE                 20.8
AGE

UNDER 30             14.6
30-44                20.3
45 PLUS              27.7
                                53.2
                                53.8
                                53.7
                                53.0
                                54.0
                         17 .6
                         16 .8
                         22,. 0
                         17 ,,7
                         14., 6
                      5. 1
                      6. 6
                      9.8
                      6.9
                      2.9
                      0.9
                      2.0
                      0.0
                      2.2
                      0.7
TIME IN REGION VII

< 3 YEARS             14.0
3 TO 8 YEARS          21.5
9 OR MORE             26.8
               51.2
               51.5
               57.3
          24., 4
          20., 2
          10. 4
           9. 3
           6. 1
           3.0
                                                               1.2
                                                               0.6
                                                               2.4
POSITION

SUPERVISORY
NON-SUPERVISORY
     35.9
     19.3
56. 3
53.4
 7. 8
18. 8
                                                     0.0
                                                     6.8
0. 0
1.7
                              Appendix A: Page 35

-------
 EPA REGION VII PERFORMANCE
 Question 22: Outstanding achievements are rewarded  in my department
   (N=431)
 Row%
Q22 REWARD ACHIEVEMENTS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      12.8
               38.3
           19.9
           20.6
            8.5
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     12.9
     11.3
 39.0
 41.5
 20.1
 13.2
 21.8
 15.1
 6.3
18.9
RESPONDENT'S  SEX

FEMALE
MALE
     15.3
     10.7
37.0
40.8
17.6
21.4
18.1
22.4
12.0
 4.6
AGE

UNDER 30
30-44
45 PLUS
      7.3
     13.0
     15.3
51.2
35.9
39.4
22.0
19.5
19.0
14.6
21.2
19.7
 4.9
10.4
 6.6
TIME IN REGION VII

< 3 YEARS             15.1
3 TO 8 YEARS          10.5
9 OR MORE             14.6
              43.0
              37.0
              37.2
          23.3
          21.0
          16.5
          12.8
          22.8
          22.0
           5.8
           8.6
           9.8
POSITION

SUPERVISORY
NON-SUPERVISORY
    20.6
    11.6
44.4
37.5
14.3
20.5
17.5
21.0
 3.2
 9.4
                              Appendix A: Page 36

-------
 EPA REGION  VII  QUALITY
 Question  23:  I  know who my internal customers are
   (N=431)
 Row%             Q23  INTERNAL CUSTOMERS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      24.0       64.6        7.1       3.8       0.5


ETHNIC BACKGROUND
WHITE                 24.2       65.4        6.1        4.0       0.3
NON-WHITE             22.6       64.2        7.5        3.8       1.9
RESPONDENT'S SEX
FEMALE               26.8       63.4        5.2        4.2        0.5
  LE                 22.3       65.5        8.1        3.6        0.5
AGE

UNDER 30              12.5       62.5       15.0        7.5        2.5
30-44                 24.8       63.5        7.0        4.3        0.4
45 PLUS               28.5       66.4        2.9        2.2        0.0
TIME IN REGION VII
< 3 YEARS            22.4      55.3       14.1        7.1        1.2
3 TO 8 YEARS         22.4      67.7        5.0        5.0        0.0
9 OR MORE            28.0      65.9        4.3        1.2        0.6
POSITION
SUPERVISORY          40.6      54.7        1.6        3.1        0.0
NON-SUPERVISORY      21.2      66.8        7.4        4.0        0.6
                              Appendix A: Page 37

-------
 EPA REGION VII QUALITY
 Question 24: I know who my external customers are
   (N=431)
 Row%
Q24 EXTERNAL CUSTOMERS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      24.2
               58.7
           10.9
            5.2
            1.0
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     24.8
     18.9
 59.7
 54.7
 9.5
 17.0
 5.2
 7.5
0.9
1.9
RESPONDENT'S  SEX

FEMALE
MALE
     27.2
     21.8
53.5
64.0
10.8
10.2
 7.5
 3.0
0.9
1.0
AGE

UNDER 30
30-44
45 PLUS
     12.2
     24.8
     28.7
61.0
53.5
65.4
14.6
13.9
 3.7
12.2
 6.5
 1.5
0.0
1.3
0.7
TIME IN REGION VII

< 3 YEARS             21.2
3 TO 8 YEARS          23.6
9 OR MORE             28.0
              52.9
              58.4
              61.0
          16.5
          11.8
           6.1
           8.2
           5.6
           3.7
           1.2
           0.6
           1.2
POSITION

SUPERVISORY
NON-SUPERVISORY
    39.1
    22. 1
53.1
59.6
 4.7
11.5
 3.1
 5.7
0.0
1. 1
                              Appendix A: Page 38

-------
 EPA  REGION VII QUALITY
 Question  25:  I  understand my customers' needs
   (N=431)
 Row%
Q25 UNDERSTAND NEEDS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      14.6
               59.3
          19.6
           5.0
                                                               1.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
     15.1
     13.2
58.1
64.2
20.3
13.2
                                                     4.9
                                                     7. 5
1.5
1.9
RESPONDENT'S SEX

FEMALE               18.9
  LE                 10.8
AGE

UNDER 30              9.8
30-44                15.8
45 PLUS              15.6
                                55.2
                                63.6
                                51.2
                                55.7
                                66.7
                         17.9
                         20.5
                         29.3
                         21.5
                         12.6
                     6.1
                     4. 1
                     7.3
                     5. 3
                     4.4
                      1.9
                      1.0
                     2.4
                     1.8
                     0.7
TIME IN REGION VII

< 3 YEARS            15.3
3 TO 8 YEARS         12.6
9 OR MORE            17.2
               55.3
               58.5
               62.0
          20.0
          22.0
          16.0
           7. 1
           4.4
           4.9
                                                               2 .4
                                                               2.5
                                                               0.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     19.4
     14. 1
59.7
59.2
16. 1
19.8
                                                     3.2
                                                     5.5
1.6
1.4
                              Appendix A: Pago 39

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 26: Most beneficial "new" programs (4 choices permitted)



 Row%            Q26 NEW PROGRAM 1
                   FITNESS   JOB       WORK AT     CHILD     ELDER    ERGO-
                   CENTER    SHARING   HOME        CARE      CARE     NOMICS
 TOTAL

                      57.3      22.7      53.9      28.5       4.6      25.4


 ETHNIC  BACKGROUND
WHITE                 55.5      24.3      53.4      26.4       4.5      26.7
NON-WHITE             66.0      13.2      54.7      45.3       5.7      18.9


RESPONDENT'S  SEX
FEMALE                56.1       28.0      53.7       31.3       6.1      23.4
MALE                  56.5       16.7      53.2       25.8       3.2      28.5


AGE

UNDER 30              62.5       17.5      50.0       60.0       2.5      22.5
30-44                 56.6       26.5      58.4       31.0       7.1      20.8
45 PLUS               53.4       17.6      45.8       15.3       1.5      34.4


TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
63.5
55.5
53.1
25.9
23.2
20.6
45.9
58.1
53.8
37.6
32.9
20.0
2.4
7. 1
3.8
28.2
19.4
30.6
POSITION

SUPERVISORY          59.7      16.1      53.2      25.8        6.5       30.6
NON-SUPERVISORY      56.3      23.8      54.0      29.3        4.4       24.6
                              Appendix A: Page 40

-------
 EPA  REGION  VII  GENERAL PERSONNEL


  uestion  26: Most  beneficial  "new"  programs (4  choices permitted)
   (Continued)


 Row%            Q26  NEW PROGRAM 1
                  ESTATE      SUGGEST  EMPLOYEE   ON-SITE  ENVIRON-  TRAIN
                  PLANNING    PROGRAM  ASSESS      MEDICAL  MENT      FACILITY
TOTAL

                      28.3       26.8       48.0       12.9      27.6      27.1


ETHNIC BACKGROUND
WHITE                 29.7       27.9       49.3       11.3       24.9      27.6
NON-WHITE             15.1       20.8       39.6       24.5       41.5      24.5


RESPONDENT'S SEX
FEMALE               22.4       24.8       47.7       18.2       29.9      25.2
MALE                 34.9       29.6       48.9        7.0       24.7      29.0


 iGE

UNDER 30             10.0       20.0       37.5       17.5       35.0      17.5
30-44                28.8       28.3       47.8       13.3       27.4      25.2
45 PLUS              33.6       27.5       52.7       10.7       25.2      32.8


TIME IN REGION VII
< 3 YEARS            22.4      18.8      42.4       15.3       34.1       25.9
3 TO 8 YEARS         28.4      29.0      47.1        9.0       24.5       25.8
9 OR MORE            30.6      29.4      53.1       15.6       26.9       28.1


POSITION
SUPERVISORY          40.3      27.4      50.0       6.5       27.4       32.3
NON-SUPERVISORY      25.8      26.7      47.5      14.4       27.6       26.1
                              Appendix A: Page 41

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial "new" programs  (4 choices permitted)
   (Continued)
 Row%
Q26 NEW   TOTAL
PROGRAM 1

   CASUAL
   DRESS
 TOTAL
                      19.3
              100.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     19.0
     24.5
100.0
100.0
RESPONDENT'S  SEX

FEMALE
MALE
     19.6
     19.4
100.0
100.0
AGE

UNDER 30
30-44
45 PLUS
     37.5
     16.8
     19.1
100.0
100.0
100.0
TIME IN REGION VII

< 3 YEARS            23.5      100.0
3 TO 8 YEARS         20.6      100.0
9 OR MORE            16.3      100.0
POSITION

SUPERVISORY
NON-SUPERVISORY
    17.7
    19.9
100.0
100.0
                              Appendix A: Page 42

-------
EPA REGION VII GENERAL  PERSONNEL
 uestion 26: Most beneficial  "new"  programs (TOP CHOICE)
  (N=410)
Row%
Q26 NEW PROGRAM 1
FITNESS JOB
CENTER SHARING
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
^ALE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

21
19
34
19
22
32
20
18
23
19
21
19
21

.2
.6
.0
.6
.6
.5
.4
.3
.5
.4
.3
.4
.4

4.1
4.7
1.9
7.0
1.1
2.5
4.0
5.3
5.9
3.9
3.8
1.6
4.7
WORK
HOME

22
23
18
22
22
12
25
19
14
27
21
22
22
AT

.0
.4
.9
.0
.6
.5
.2
.8
.1
.1
.9
.6
.0
CHILD
CARE

7.8
6.2
13.2
8.4
6.5
17.5
8.8
2.3
10.6
10.3
3.8
4.8
8.2
ELDER
CARE

0.2
0.3
0.0
0.5
0.0
0.0
0.0
0.8
1.2
0.0
0.0
0.0
0.3
ERGO-
NOMICS

6.3
6.8
0.0
6.1
6.5
10.0
4.4
8.4
5.9
4.5
8.1
9.7
5.6
                              Appendix A: Page 43

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial "new" programs  (TOP CHOICE)
   (Continued)
 Row%
Q26 NEW PROGRAM 1
                  ESTATE     SUGGEST  EMPLOYEE
                  PLANNING   PROGRAM  ASSESS
                 ON-SITE  ENVIRON
                 MEDICAL  MENT
                                                   TRAIN
                                                   FACILITY
 TOTAL
                       3.9
                4.4
          16.1
            1.5
           4.6
           6.6
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.9
      1.9
 4.7
 3.8
 16.0
 15.1
 0.9
 3.8
 5.0
 1.9
7.1
3.8
RESPONDENT'S SEX

FEMALE
MALE
AGE

UNDER 30
30-44
45 PLUS
      2.8
      5.4
      5.0
      4.0
      3.8
2.3
7.0
2.5
4.0
6.1
16.8
15.1
10.0
14.6
20.6
1.4
1.1
2.5
1.3
0.8
5.6
3.8
0.0
4.9
6.1
2.5
7.1
6.9
TIME IN REGION VII

< 3 YEARS              7.1
3 TO 8 YEARS           2.6
9 OR MORE              3.1
               2.4
               1.3
               8.8
         11.8
         19.4
         15.6
           0.0
           2.6
           0.6
          3.5
          3.9
          6. 3
         11.8
          4.5
          5.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     4.8
     3.5
8.1
3.8
14.5
16.4
0.0
1.8
6.5
4.4
6.5
6.7
                              Appendix A: Page 44

-------
 EPA REGION VII GENERAL PERSONNEL
  uestion 26:  Most beneficial "new" programs (TOP CHOICE)
   (Continued)
 Row%
Q26 NEW
PROGRAM 1

   CASUAL
   DRESS
TOTAL
                       1.2
ETHNIC BACKGROUND

WHITE
NON-WHITE
      1.2
      1.9
RESPONDENT'S SEX
 EMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
      0.5
      2.2
      2.5
      1.3
      0.8
TIME IN REGION VII

< 3 YEARS             2.4
3 TO 8 YEARS          0.6
9 OR MORE             1. 3
POSITION

SUPERVISORY
NON-SUPERVISORY
      1.6
      1.2
                              Appendix A: Page 45

-------
EPA REGION VII  GENERAL PERSONNEL
Question 26: Most  beneficial  "new"  programs (2ND CHOICE)
  (N=431)
Row%
Q26B NEW PROGRAM 2
FITNESS
CENTER
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

15,

15.
11.

17.
12.

12.
18.
11.

20.
16.
12.

16.
15.

.9

,7
,3

8
9

5
1
5

0
1
5

1
8
JOB
SHARING

7.6

8.0
7.5

8.4
6.5

7.5
7.5
7.6

8.2
9.0
5.6

6.5
7.6
WORK
HOME

13

12
17

12
14

17
14
10

11
16
12

14,
13,
AT

.7

.2
.0

.6
.5

.5
.6
.7

.8
.1
.5

.5
.2
CHILD
CARE

9.8

9.2
17.0

10.7
9.1

25.0
9.7
6.1

15.3
11. 0
6.3

9.7
10.0
ELDER ERGO-
CARE NOMICS

0.2 7.

0.3 8.
0.0 7.

0.5 7.
0.0 9.

0.0 2.
0.4 8.
0.0 9.

0.0 5.
0.6 7.
0.0 9.

0.0 6.
0.3 8.

.8

3
5

0
1

5
0
2

9
7
4

5
2
                             Appendix A: Page 46

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26:  Most beneficial "new" programs (2ND CHOICE)
   (Continued)
 Row%             Q26B NEW PROGRAM 2
                  ESTATE     SUGGEST  EMPLOYEE   ON-SITE  ENVIRON-  TRAIN
                  PLANNING   PROGRAM  ASSESS     MEDICAL  MENT      FACILITY
TOTAL

                       8.0       7.8      12.0       3.4       4.6       5.1


ETHNIC BACKGROUND
WHITE                  9.2        8.9      12.2       2.7       4.2       5.0
NON-WHITE              1.9        1.9      11.3       9.4       5.7       5.7


RESPONDENT'S SEX
FEMALE                 6.1        7.9      10.7       6.1       4.2       5.1
MALE                  10.8        7.5      12.9       0.5       4.8       5.4
UNDER 30               5.0        5.0        7.5        2.5       5.0       7.5
30-44                  7.1        7.5       11.1        3.1       4.4       4.9
45 PLUS               11.5        9.2       14.5        4.6       3.8       5.3


TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.9
6.5
11.3
7.1
7.1
8. 1
8.2
10.3
15.0
4.7
0.6
5.6
7.1
4.5
3 . 1
3.5
6.5
5.0
POSITION

SUPERVISORY          14.5        9.7       14.5        0.0       1.6       4.8
NON-SUPERVISORY       7.0        7.3       11.1        4.1       5.3       5.3
                              Appendix A: Page; 47

-------
 EPA REGION VII GENERAL  PERSONNEL
 Question 26: Most beneficial  "new" programs  (2ND  CHOICE)
   (Continued)
 Row%
Q26B NEW PROGRAM 2
                    CASUAL
                    DRESS
             NO 2ND
             CHOICE
 TOTAL
                       1.7
                2.4
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      1.8
      1.9
 2.4
 1.9
 RESPONDENT'S SEX

 FEMALE
 MALE
      1.4
      2.2
 1.4
 3.8
AGE

UNDER 30
30-44
45 PLUS
      2.5
      1.8
      1.5
0.0
1.8
4.6
TIME IN REGION VII

< 3 YEARS              1.2
3 TO 8 YEARS           1.3
9 OR MORE              2.5
                1.2
                2.6
                3.1
POSITION

SUPERVISORY
NON-SUPERVISORY
     1.6
     1.8
0.0
2.9
                              Appendix A: Page 48

-------
EPA REGION VII GENERAL  PERSONNEL
Question 26: Most beneficial  "new"  programs (3RD CHOICE)
  (N=431)
Row%
Q26C NEW PROGRAM 3
FITNESS JOB WORK AT CHILD
CENTER SHARING HOME CARE
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
1
^GE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

11.

12.
7.

10.
12.
15.
9.
13.

12.
11.
10.

14.
10.

7

2
5

3
4
0
3
7

9
6
0

5
9

5

5
1

5
5
7
6
3

7
3
6

1
6

.6 11.0 6.8

.9 11.0 7.7
.9 11.3 3.8

.6 13.1 7.0
.4 7.5 7.0
.5 10.0 12.5
.6 11.5 9.7
.1 8.4 0.8

.1 12.. 9 8.2
.9 9 .. 0 8.4
.3 10.6 5.0

.6 1 1 ,. 3 11.3
.2 10,. 9 6.2
ELDER ERGO-
CARE NOMICS

1.7 6.

1.8 6.
0.0 5.

1.9 6.
1.6 6.
0.0 7.
2.7 4.
0.8 7.

0.0 11.
1.9 3.
2.5 5.

4.8 6.
1.2 6.

1

2
7

1
5
5
9
6

8
9
6

5
2
                              Appendix A: Page 49

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial "new" programs (3RD CHOICE)
   (Continued)
 Row%
Q26C NEW PROGRAM 3
                  ESTATE
                  PLANNING
            SUGGEST  EMPLOYEE
            PROGRAM  ASSESS
                 ON-SITE  ENVIRON-
                 MEDICAL  MENT
                           TRAIN
                           FACILITY
 TOTAL
                       8.5
                7.1
          12.4
            3.9
           6.6
           5.9
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      8.6
      7.5
 7.1
 5.7
 13.6
 9.4
3.9
5.7
 3.6
22.6
 4.7
11.3
RESPONDENT'S  SEX

FEMALE
MALE
      7.9
      9.7
6.1
8.6
13.1
12.4
4.7
3.2
 7.9
 4.8
 5.1
 5.9
AGE

UNDER 30
30-44
45 PLUS
      0.0
     10.2
      9.2
7.5
8.0
6. 1
10.0
13.3
12.2
5.0
4.9
2.3
17.5
 4.4
 6.9
 2.5
 3.5
 9.9
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.7
11.6
8. 1
7.1
9.0
5.6
12.9
10.3
15.0
4.7
2.6
5.0
7.1
6.5
6.3
3.5
5.8
6.3
POSITION

SUPERVISORY
NON-SUPERVISORY
     9.7
     8.5
1.6
7.9
14.5
12.3
4.8
3.8
 4.8
 6.7
 4.8
 5.9
                              Appendix A: Page 50

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26:  Most beneficial "new" programs (3RD CHOICE)
   (Continued)
 ROW%             Q26C NEW PROGRAM 3
                    CASUAL    NO 3RD
                    DRESS     CHOICE
 TOTAL

                       6.6       6.1


 ETHNIC BACKGROUND
WHITE                  6.8        6.8
NON-WHITE              5.7        1.9
RESPONDENT'S SEX
FEMALE                 6.1        5.1
MALE                   7.5        7.5
AGE

UNDER 30               2.5        2.5
30-44                  7.5        3.5
45 PLUS                6.9       12.2
TIME IN REGION VII
< 3 YEARS             4.7        2.4
3 TO 8 YEARS          7.7        7.7
9 OR MORE             6.9        6.9
POSITION
SUPERVISORY           8.1        1.6
NON-SUPERVISORY       6.5        7.0
                              Appendix A: Pago 51

-------
EPA REGION VII GENERAL PERSONNEL
Question 26: Most  beneficial  "new"  programs (4TH CHOICE)
  (N=431)
Row!
Q26D NEW PROGRAM 4
FITNESS
CENTER
TOTAL
8.5
ETHNIC BACKGROUND
WHITE 8.0
NON-WHITE 13.2
RESPONDENT'S SEX
FEMALE 8 . 4
MALE 8 . 6
AGE
UNDER 30 2.5
30-44 8.8
45 PLUS 9.9
TIME IN REGION VII
< 3 YEARS 7 . 1
3 TO 8 YEARS 8.4
9 OR MORE 9.4
POSITION
SUPERVISORY 9.7
NON-SUPERVISORY 8.2
JOB WORK AT CHILD
SHARING HOME CARE

5.4 7.3 4.1

5.6 6.8 3.3
1.9 7.5 11.3

7.0 6.1 5.1
3.8 8.6 3.2

0.0 10.0 5.0
8.4 7.1 2.7
1.5 6.9 6.1

4.7 7.1 3.5
6.5 5.8 3.2
5.0 8.8 5.0

6.5 4.8 0.0
5.3 7.9 5.0
ELDER
CARE

2.4

2.1
5.7

3.3
1.6

2.5
4.0
0.0

1.2
4.5
1.3

1.6
2.6
ERGO-
NOMICS

5. 1

5.3
5.7

4.2
6.5

2.0
3.5
9.2

4.7
3.2
7.5

8.1
4.7
                             Appendix A: Page 52

-------
EPA REGION VII GENERAL  PERSONNEL
Question 26: Most beneficial  "new"  programs; (4TH CHOICE)
  (Continued)
Row%
Q26D NEW PROGRAM 4
ESTATE SUGGEST EMPLOYEE ON-SITE ENVIRON- TRAIN
PLANNING PROGRAM ASSESS MEDICAL MENT FACILITY
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
MALE
\GE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

7.8 7.6 7.6
8.0 7.1 7.4
3.8 9.4 3.8
5.6 8.4 7.0
9.1 6.5 8.6

0.0 5.0 10.0
7.5 8.8 8.8
9.2 6.1 5.3
4.7 2.4 9.4
7.7 11.6 7.1
8.1 6.9 7.5
11.3 8.1 6.5
6.7 7.6 7.6

4.1 11.
3.9 12.
5.7 11.
6.1 12.
2.2 11.

7.5 12.
4.0 13 .
3.1 8.
5.9 16.
3.2 9.
4.4 11.
1.6 14 .
4.7 11.

7
2
3
1
3

5
7
4
5
7
3
5
1

9.5
10.7
3.8
7.9
11.3

5.0
9.7
10.7
7.1
9.0
11.3
16. 1
8.2
                              Appendix A: Page 53

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 26: Most beneficial  "new" programs  (4TH CHOICE)
   (Continued)
 Row%
Q26D NEW PROGRAM 4
                    CASUAL
                    DRESS
             NO 4TH
             CHOICE
 TOTAL
                       9.8
                9.0
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      9.2
     15.1
10.4
 1.9
 RESPONDENT'S  SEX

 FEMALE
 MALE
     11.7
      7.5
 7.0
11.3
AGE

UNDER 30
30-44
45 PLUS
     30.0
      6.2
      9.9
 7.5
 6.6
13.7
TIME IN REGION VII

< 3 YEARS             15.3
3 TO 8 YEARS          11.0
9 OR MORE              5 . 6
               10.6
                9.0
                8.1
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.5
    10.6
 4.8
 9.7
                              Appendix A: Page 54

-------
 EPA REGION VII  QUALITY
 Question  27:  There are incentives in Region VII to encourage workers
   (N=431)
 Row%
Q27 INCENTIVES
                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL
                       5.7
               30.9
          23.5
          32. 1
           7.8
ETHNIC BACKGROUND

WHITE
NON-WHITE
      5.5
      9.4
30.7
32.1
24.4
20.8
32.8
24.5
                                                               6.6
                                                              13.2
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      6.5
                      5.1
      2.4
      4.8
      8.8
               28.0
               35.0
36.6
29.4
32.4
          22.9
          23.9
26.8
20.3
27.9
          33.6
          29.4
34. 1
34.2
26.5
           8.9
           6.6
                                                               0.0
                                                              11.3
                                                               4.4
TIME IN REGION VII

< 3 YEARS             3.5
3 TO 8 YEARS          3.1
9 OR MORE             9.8
               36.0
               29.2
               30.5
          25.6
          19.3
          26.2
          29. 1
          39.8
          25.6
           5.3
           8.7
           7.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     12.5
      4.6
32.8
31.1
26.6
22.9
25.0
32.9
                                                              3.1
                                                              8.6
                              Appendix A: Page 55

-------
 EPA REGION VII QUALITY
 Question 28: Quality improvement efforts have made positive impact
   (N=431)
 Row%
Q28 QUALITY IMPROVEMENTS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       3.5
               29.2
           38.1
           20.9
            8.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.4
      3.7
 29.9
 27.8
 37.3
 42.6
 21.4
 20.4
 8.0
 5.6
RESPONDENT'S  SEX

FEMALE
MALE
      3.7
      3.5
24.5
35.4
44.0
31.3
 19.4
 22.7
8.3
7. 1
AGE

UNDER 30
30-44
45 PLUS
     0.0
     3.9
     4.4
40.5
29.3
27.0
54.8
37.9
32.8
 4.8
20.3
27.0
0.0
8.6
8.8
TIME IN REGION VII

< 3 YEARS             3.4
3 TO 8 YEARS          2.5
9 OR MORE             4.9
              33.3
              29.4
              27.4
          44.8
          35.0
          37.2
          13.8
          22.1
          23.8
           4.6
          11.0
           6.7
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.3
     3.1
34.4
28.6
32.8
38.5
20.3
21.2
6.3
8. 5
                              Appendix A: Page 56

-------
 EPA REGION VII TEAMWORK
 Question  31:  Clearly defined goals for team members to achieve
   (N=431)
 Row%
Q31 DEFINED GOALS

      YES        NO
 TOTAL
                      56.2
               43.8
ETHNIC BACKGROUND

WHITE
NON-WHITE
     56.2
     56.6
43.8
43.4
RESPONDENT'S SEX

FEMALE
MALE
     52.1
     60.4
47.9
39.6
\GE

UNDER 30
30-44
45 PLUS
     52.5
     59.7
     52.2
47.5
40.3
47.8
TIME IN REGION VII

< 3 YEARS            55.3
3 TO 8 YEARS         50.9
9 OR MORE            62.1
               44.7
               49. 1
               37.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     83.9
     51.1
16. 1
48.9
                              Appendix A: Page 59

-------
 EPA REGION VII TEAMWORK
 Question 32: Team members share the praise when the team succeeds
   (N=43l)
 Row%
Q32 SHARE PRAISE
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       6.9
               46.2
           24.4
           18.2
            4.3
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      7.2
      5.5
 46.8
 47.3
 23.9
 23.6
 18.4
 18.2
 3.7
 5.5
RESPONDENT'S  SEX

FEMALE
MALE
      8.3
      5.7
43.6
49.5
22.5
26.3
18.8
17.5
6.9
1.0
AGE
UNDER 30
30-44
45 PLUS
      4.8
      5.2
     11.0
50.0
48.9
41.9
19.0
22.9
27.9
21.4
18.2
16.2
4.8
4 .8
2.9
TIME IN REGION VII

< 3 YEARS             3 . 4
3 TO 8 YEARS          5.6
9 OR MORE            10.4
               54.5
               46.9
               41.7
          26.1
          19.4
          27.6
          14.8
          21.3
          17.2
           1.1
           6.9
           3.1
POSITION

SUPERVISORY
NON-SUPERVISORY
    17.5
     5.1
63.5
43.3
 0.0
28.2
17.5
18.5
1.6
4 .8
                              Appendix A: Page 60

-------
EPA REGION VII TEAMWORK


Question 33: Team members  share  the  responsibility when the team fails
  (N=431)


Row%            Q33 SHARE  RESPONSIBILITY
STRONGLY
AGREE
TOTAL

ETHNIC BACKGROUND
WHITE
NON-WHITE
RESPONDENT'S SEX
FEMALE
JMALE
AGE
UNDER 30
30-44
45 PLUS
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
POSITION
SUPERVISORY
NON-SUPERVISORY

4
4
1
5
3

4
3
5
0
3
7
7
3

.5
.3
.8
.6
.1

.8
.5
.9
.0
.8
.4
.9
.7
AGREE UNCERTAIN DISAGREE STRONGLY
DISAGREE

39.6
41.7
32.7
38.0
42.0

31.0
43.7
37.0
44.8
35.8
41.4
47.6
38.2

29
2S
32
29
29

31
28
30
34
24
30
11
32

.1
.0
.7
.6
.0

.0
.4
.4
.5
.5
.9
. 1
.8

22
20
29
20
23

31
19
23
19
28
17
31
20

.7
.9
. 1
.8
.8

.0
.7
.0
.5
.9
. 3
.7
.7

4. 1
4.1
3 .6
6.0
2.1

2 .4
4.8
3.7
1. 1
6.9
3 . 1
1.6
4.6
                              Appendix A: Page 61

-------
 EPA REGION VII SUPERVISION


 Question 34: Assignment time frame and priorities are  clearly  explained
   (N=431)
 Row%
Q34 PRIORITIES CLEAR
                  STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
 TOTAL
                      11.0
               52.3
           11.4
           19.4
            5.8
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     10.5
     14.3
 53.1
 51.8
 12.8
 5.4
 17.9
 23.2
 5.7
 5.4
 RESPONDENT'S  SEX

 FEMALE
 MALE
     13.6
      7.6
50.0
55.8
 8.6
14.7
18.6
19.3
9.1
2.5
AGE

UNDER 30
30-44
45 PLUS
     11.6
     11.2
     10.1
55.8
51. 1
55.1
11.6
11.6
11.6
14.0
19.7
18.1
7.0
6.4
5. 1
TIME IN REGION VII

< 3 YEARS              9.0
3 TO 8 YEARS          11.7
9 OR MORE             10.9
               58.4
               44.8
               58.2
          10.1
          12.3
          11.5
          15.7
          23.3
          15.8
           6.7
           8.0
           3.6
POSITION

SUPERVISORY
NON-SUPERVISORY
    11. 1
    10.6
49.2
52.9
12.7
11.5
23.8
18.5
3 .2
6.4
                              Appendix A: Page 62

-------
 EPA REGION VII SUPERVISION


 Question 35:  Supervisor asks for explanation before criticizing my work
   (N=431)


 Row%            Q35 CRITICIZE WORK

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       8.5      47.6      17.2      17.5       9.2


ETHNIC BACKGROUND
WHITE                  8.6       50.1       15.8      17.2       8.3
NON-WHITE              7.3       36.4       21.8      21.8      12.7
RESPONDENT'S SEX
FEMALE                 9.2       43.6       14.7       19.7      12.8
  LE                   7.1       54.1       18.4       15.3       5.1
AGE

UNDER 30               7.1       45.2       19.0       19.0       9.5
30-44                  9.1       46.3       17.7       17.7       9.1
45 PLUS                7.2       52.9       13.8       16.7       9.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.7
11.2
6.7
47.7
44.1
52.7
21.6
16.8
14 .5
15.9
18.0
17.6
9. 1
9.9
8. 5
POSITION

SUPERVISORY           6.3      52.4       14., 3       19.0        7.9
NON-SUPERVISORY       8.5      47.5       17.. 2       17.2        9.6
                              Appendix A: Page 63

-------
 EPA REGION VII COMMUNICATION


 Question 36: I feel that I can be direct and honest with my supervisor
   (N=431)
 Row%
Q36 HONEST WITH SUPER
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      22.0
               46.0
           12.4
           12. 1
            7.5
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     22.4
     21.4
 47.4
 42.9
 11.1
 10.7
 11.9
 14.3
 7.1
10.7
RESPONDENT'S  SEX

FEMALE
MALE
     24.5
     19.3
40.5
53.8
11.8
11.7
12.7
11.2
10.5
 4. 1
AGE

UNDER 30
30-44
45 PLUS
     16.3
     24.9
     19.6
58.1
42.5
50.7
 7.0
12.0
12.3
11.6
11.6
12.3
 7.0
 9.0
 5. 1
TIME IN REGION VII

< 3 YEARS             20.2
3 TO 8 YEARS          27.0
9 OR MORE             18.2
               50.6
               38.7
               52.1
          12.4
          11.0
          12.1
          11.2
          12.9
          11.5
           5.6
          10.4
           6.1
POSITION

SUPERVISORY
NON-SUPERVISORY
    22.2
    21.8
49.2
46.2
11.1
11.8
12.7
12.0
 4.8
 8. 1
                              Appendix A: Page 64

-------
 EPA REGION VII SENIOR MANAGEMENT
 Question 37:  Philosophy & direction for Region has been communicated
   (N=431)
 Row%
Q37 CLEAR PHILOSOPHY
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       1.4
               15.6
           30.4
           36.1
           16.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
      1. 1
      1.9
16.0
14.8
30.0
33.3
37.1
33.3
15.7
16.7
RESPONDENT'S SEX

FEMALE
MALE
      0.9
      2.0
14.4
17.8
35.2
25.9
30.6
41. 1
19.0
13.2
 \GE

UNDER 30
30-44
45 PLUS
      2.4
      1.7
      0.7
24.4
15.1
14.6
39.0
27.2
33.6
26.8
34. 1
41.6
 7.3
22 .0
 9.5
TIME IN REGION VII

< 3 YEARS             0.0
3 TO 8 YEARS          1.9
9 OR MORE             1.8
               18.6
               16.7
               13.9
          33.7
          25.3
          33 .9
          36.0
          34 .0
          37.0
          11.6
          22.2
          13.3
POSITION

SUPERVISORY
NON-SUPERVISORY
      1.6
      1.1
20.6
15.0
22 .2
32 .3
38. 1
35.4
17.5
16. 1
                              Appendix A: Page 65

-------
 EPA REGION VII SUPERVISION
 Question 38: Supervisor helps me develop my skills so I can  advance
   (N=431)
 Row%
Q38 DEVELOP MY SKILLS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      10.3
               39.2
           17.4
           24.2
            8.9
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     10.0
     14.3
41.4
30.4
16.3
19.6
24.0
25.0
 8.3
10.7
RESPONDENT'S  SEX

FEMALE
MALE
     14.2
      6.1
34.9
45.2
16.1
17.8
22.9
25.4
11.9
 5.6
AGE

UNDER 30
30-44
45 PLUS
     11.9
     12.0
      7.4
38.1
44.4
33.1
21.4
13.7
20.6
19. 0
20.9
30. 1
 9.5
 9.0
 8.8
TIME IN REGION VII

< 3 YEARS              9.1
3 TO 8 YEARS          11.0
9 OR MORE             10.4
               45.5
               37.8
               38.0
          19.3
          17.1
          16.0
          19.3
          24.4
          26.4
           6.8
           9.8
           9.2
POSITION

SUPERVISORY
NON-SUPERVISORY
    10.9
    10.2
45.3
38.7
12.5
17.8
31.3
22.9
 0. 0
10.5
                              Appendix A: Page 66

-------
 EPA REGION VII PERSONNEL CHANGES
 Question 39:  Supervisor explains reasons for changes that affect me
   (N=431)
 Row%
Q39 EXPLAINS CHANGES
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      10.6
               51.4
           13.1
          18.5
            6.3
ETHNIC BACKGROUND

WHITE
NON-WHITE
     10.5
     12.7
51.3
45.5
14.5
 7.3
18.2
23.6
 5.4
10.9
RESPONDENT'S SEX

FEMALE
MALE
     12.9
      8.1
45.6
57.6
 9.7
17.2
22.6
14.1
 9.2
 3.0
\GE

UNDER 30
30-44
45 PLUS
      4.7
     11.6
     10.9
69.8
49.8
48.2
 7.0
14.2
13.9
11.6
16.7
23.4
 7.0
 7.7
 3.6
TIME IN REGION VII

< 3 YEARS             9.0
3 TO 8 YEARS         10.4
9 OR MORE            11.7
               55.1
               50.9
               50.3
          15.7
          10.4
          14.7
          10. 1
          22.7
          18.4
          10. 1
           5.5
           4.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     12.5
     10.2
46.9
52.3
12.5
13.3
26.6
16.9
 1.6
 7. 3
                              Appendix A: Page 67

-------
 EPA REGION VII SUPERVISION


 Question 40: Involved, when possible, in decisions that affect my work
   (N=431)


 Row%            Q40 DECISIONS INVOLVE ME

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      15.0      48.7      13.6      13.3       9.4


 ETHNIC  BACKGROUND
WHITE                 15.1      50.4      12.0      13.7       8.8
NON-WHITE             16.1      41.1      16.1      14.3      12.5
RESPONDENT'S  SEX
FEMALE                17.4       46.6      10.0      13.7      12.3
MALE                  12.7       51.3      16.2      13.7       6.1
AGE

UNDER 30              14.0       51.2       20.9        7.0       7.0
30-44                 16.7       47.6       10.7       13.3      11.6
45 PLUS               13.1       50.4       13.9       16.1       6.6
TIME IN REGION VII
< 3 YEARS             11.2       48.3       18.0       12.4       10.1
3 TO 8 YEARS          14.7       44.8       15.3       13.5       11.7
9 OR MORE             17.7       53.0        8.5       14.0        6.7
POSITION
SUPERVISORY          15.6      54.7       7.8       17.2        4.7
NON-SUPERVISORY      14.9      47.6      14.1       13.0       10.4
                              Appendix A: Page 68

-------
 EPA REGION VII SUPERVISION


 Question 41:  My supervisor criticizes me in front of other people
   (N=431)
 Row%
Q41 OPEN CRITICISM
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       3.5
               10.1
            3.0
          51.5
           31.9
ETHNIC BACKGROUND

WHITE
NON-WHITE
      4.0
      1.8
10.5
 5.4
2.6
3.6
51.9
53.6
                                                              31.1
                                                              35.7
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                       4.6
                       2.5
      2.4
      3.8
      3.6
               11.9
                7.6
 2.4
11.1
 9.5
           2.8
           2.5
4.8
3 .0
1.5
         45.9
         58.6
61.9
50.4
51.1
          34 .9
          28.8
                                                              28.6
                                                              31. 6
                                                              34 . 3
TIME IN REGION VII

< 3 YEARS             2.2
3 TO 8 YEARS          3.7
9 OR MORE             4.3
                7.9
                9.8
               10.4
           5.6
           1.8
           1.8
         50.6
         52. 1
         52.4
          33 .7
          32.5
          31. 1
POSITION

SUPERVISORY
NON-SUPERVISORY
      1.6
      3.9
 7.8
10.1
3 .1
2 .8
56.3
51.3
                                                             31. 3
                                                             31.8
                              Appendix A: Page 69

-------
 EPA REGION VII SUPERVISION
 Question 42: Supervisor gives me timely and useful feedback
   (N=431)
 Row%
Q42 TIMELY FEEDBACK
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       8.6
               45.1
           18.0
           21.0
            7.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      8.2
     12.5
 44.6
 42.9
 18.5
 14.3
 21.9
 21.4
 6.8
 8.9
 RESPONDENT'S  SEX

 FEMALE
 MALE
     11.0
      6.1
38.4
52.5
16.9
18.7
22.8
19.7
11.0
 3.0
AGE

UNDER 30
30-44
45 PLUS
     9.3
     9.0
     8.0
48.8
46.6
41.6
14.0
15.8
22.6
18.6
20.1
23.4
 9.3
 8.5
 4.4
TIME IN REGION VII

< 3 YEARS              5.6
3 TO 8 YEARS           9.8
9 OR MORE              9.1
              51.7
              42. 1
              45.1
          13.5
          18.3
          20. 1
          21.3
          20.7
          20.7
           7.9
           9.1
           4.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     7.8
     8.7
42.2
45.5
21.9
17.1
25.0
20.5
 3.1
 8.1
                              Appendix A: Page 70

-------
 EPA  REGION VII  SUPERVISION
 Question  43:  My  supervisor appreciates me and the job I do
   (N=431)
Row%             Q43  SUPER APPRECIATES  ME
                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL

                      24.1       45.1       15.0       10.3        5.6


ETHNIC BACKGROUND
WHITE                 23.9       47.4       13.6        9.9        5.1
NON-WHITE             28.6       35.7       16.1       10.7        8.9
RESPONDENT'S SEX
FEMALE               26.5      41.1       12.3       11.9        8.2
  LE                 21.7      51.0       16.2        8.1        3.0
AGE

UNDER 30             27.9      44.2       18.6        7.0        2.3
30-44                25.2      45.3       12.4       10.3        6.8
45 PLUS              21.9      48.2       16.1        8.8        5.1
TIME IN REGION VII
< 3 YEARS            23.6      46.1      20.2        5.6        4.5
3 TO 8 YEARS         25.0      45.7      11.0       11.0        7.3
9 OR MORE            23.8      45.1      14.6       11.6        4.9
POSITION
SUPERVISORY          25.0      43.8      15.6       12.5        3.1
NON-SUPERVISORY      23.9      45.5      14.6       9.8        6.2
                              Appendix A: Page 71

-------
 EPA REGION VII SUPERVISION


 Question 44: My supervisor praises me when I do tasks extremely well
   (N=431)


 Row%            Q44 SUPER PRAISES ME

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                      21.5      44.9      12.6      15.4       5.6


 ETHNIC BACKGROUND
 WHITE                 22.4      44.9      11.1      16.5       5.1
 NON-WHITE             14.3      50.0      12.5      14.3       8.9
RESPONDENT'S  SEX
FEMALE                26.0      39.7      10.5      16.0       7.8
MALE                  17.2      50.0      14.1      15.7       3.0
AGE

UNDER 30              18.6       53.5       16.3        7.0       4.7
30-44                 23.9       42.7       10.7       15.4       7.3
45 PLUS               19.7       45.3       13.1       19.0       2.9
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
25.8
22.0
19.5
46.1
42.1
47.0
12.4
13.4
11.6
12.4
15.2
17.1
3.4
7.3
4.9
POSITION

SUPERVISORY          18.8      45.3       14.1       20.3        1.6
NON-SUPERVISORY      22.2      44.7       11.8       14.9        6.5
                               Appendix A: Page 72

-------
 EPA REGION VII SUPERVISION
 Question 45:  My supervisor encourages me to ask questions
   (N=431)
 Row%             Q45 ASK QUESTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      17.8       47.7       15.7      15.0       4.0


ETHNIC BACKGROUND
WHITE                 17.9       48.3       15.1      14.5       4.3
NON-WHITE             16.1       48.2       14.3      17.9       3.6
RESPONDENT'S SEX
FEMALE                22.4       42.5       14.6       15.5       5.0
MALE                  12.6       54.5       16.2       13.6       3.0
AGE

UNDER 30              16.3       58.1        4.7       18.6        2.3
30-44                 20.9       44.4       15.8       13.7        5.1
45 PLUS               13.1       51.8       18.2       13.9        2.9
TIME IN REGION VII
< 3 YEARS            20.2       51.7       14.6       10.1        3.4
3 TO 8 YEARS         20.1       42.1       16.5       17.1        4.3
9 OR MORE            14.0       51.8       15.2       14.6        4.3
POSITION
SUPERVISORY          12.5      51.6      17.2       17.2        1.6
NON-SUPERVISORY      18.5      47.5      14.9       14.6        4.5
                              Appendix A: Page 73

-------
 EPA REGION VII COMMUNICATION
 Question 46: Conflicts honestly discussed and resolved in my section
   (N=431)
 Row%
Q46 CONFLICTS DISCUSSED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       7.2
               40.0
           24.5
           18.2
           10.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      8.0
      5.4
 41.2
 37.5
 23.6
 26.8
 17.9
 19.6
 9.4
10.7
RESPONDENT'S  SEX

FEMALE
MALE
      7.3
      7.1
35.2
46.0
23.3
25.3
22.8
13.6
11.4
 8.1
AGE

UNDER 30
30-44
45 PLUS
      2.3
      6.8
      9.5
48.8
39.7
39.4
18.6
25.2
24.1
18.6
17.5
19.0
11.6
10.7
 8.0
TIME IN REGION VII

< 3 YEARS              2.2
3 TO 8 YEARS           8 . 5
9 OR MORE              8.5
              43.8
              37.8
              40.2
          28.1
          19.5
          27.4
          16.9
          20.1
          17.1
           9.0
          14. 0
           6.7
POSITION

SUPERVISORY
NON-SUPERVISORY
    12.5
     6.2
60.9
36.5
14.1
25.8
 4.7
20.8
 7.8
10.7
                              Appendix A: Page 74

-------
 EPA REGION VII SUPERVISION
 Question  47:  I  understand day to day concerns of my supervisor
   (N=431)


 Row%             Q47  DAY TO DAY CONCERNS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       9.9       43.2       18.3       24.6       4.0


ETHNIC BACKGROUND
WHITE                  9.9       46.0       15.9       24.4        3.7
NON-WHITE              8.9       33.9       28.6       21.4        7.1
RESPONDENT'S SEX
FEMALE                11.5       39.9       21.1       22.0       5.5
  LE                   8.1       48.0       14.6       26.8       2.5
AGE

UNDER 30              7.0       39.5       23.3       20.9        9.3
30-44                 9.0       42.1       18.9       25.3        4.7
45 PLUS               12.4       48.2       15.3       22.6        1.5
TIME IN REGION VII
< 3 YEARS             5.6      40.4       22.5       27.0        4.5
3 TO 8 YEARS         10.5      39.5       17.3       27.2        5.6
9 OR MORE            11.6      49.4       16.5       20.1        2.4
POSITION
SUPERVISORY          23.4      48.4       10.9       14.1        3.1
NON-SUPERVISORY       7.3      42.7       18.9       26.8        4.2
                              Appendix A: Page 75

-------
 EPA REGION VII COMMUNICATION


 Question 48: My supervisor gives me clear directions
   (N=431)
 Row%
Q48 CLEAR DIRECTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       9.7
               48.2
           16.4
           20.2
            5.5
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      9.6
     10.7
 47.4
 50.0
 17.4
 12.5
 20.1
 19.6
 5.5
 7.1
 RESPONDENT'S SEX

 FEMALE
 MALE
     10.7
      8.2
47.9
48.7
14.0
19.5
20.0
20.0
7.4
3.6
AGE

UNDER  30
30-44
45 PLUS
      7.3
     10.0
      9.6
43 .9
50.2
46.7
19.5
16.0
17.0
22.0
18.2
21.5
7.3
5.6
5.2
TIME IN REGION VII

< 3 YEARS             10.2
3 TO 8 YEARS          11.8
9 OR MORE              6.8
               51.1
               41.0
               55.3
          17.0
          20.5
          12.4
          17.0
          19.9
          20. 5
           4.5
           6.8
           5.0
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.5
    10.0
50.0
48. 1
12.9
17.1
24.2
19.4
6.5
5.4
                              Appendix A: Page 76

-------
 EPA REGION VII COMMUNICATION
 Question  49:  My supervisor gives me timely directions
   (N=431)
 Row%
Q49 TIMELY DIRECTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                       8.6
               49.9
          18.3
           18.3
            5.0
ETHNIC BACKGROUND

WHITE
NON-WHITE
      8.1
      8.9
49.1
57.1
20.1
 7.1
17.4
21.4
5.2
5.4
RESPONDENT'S SEX

FEMALE
MALE
      9.3
      7.2
51.2
48.7
12.6
24.6
19.5
16.9
7.4
2.6
AGE

UNDER 30
30-44
45 PLUS
      7.3
      8.2
      8.9
53.7
51.5
46.7
17.1
17.7
20.0
14. 6
17.3
20. 0
7.3
5.2
4.4
TIME IN REGION VII

< 3 YEARS             8.0
3 TO 8 YEARS          9.9
9 OR MORE             6.8
               55.7
               42.2
               55.9
          18.2
          21.7
          14.9
          13.6
          19.3
          18.6
           4.5
           6.8
           3.7
POSITION

SUPERVISORY
NON-SUPERVISORY
      6.5
      8.5
46.8
50.7
21.0
17.7
21.0
17.9
4.8
5. 1
                              Appendix A: Page 77

-------
 EPA REGION VII WORKING CONDITIONS


 Question 50: My supervisor demands obedience and strict discipline
   (N=431)
 Row%
Q50 STRICT DISCIPLINE
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       6.0
               16.7
           13.6
           49.8
           13.9
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      5.5
      9.3
 15.7
 22.2
 12.5
 11.1
 51.6
 50.0
 14.6
 7.4
RESPONDENT'S  SEX

FEMALE
MALE
      6.5
      5.7
16.4
16.1
12.6
13.5
47.2
53.9
17.3
10.9
AGE

UNDER 30
30-44
45 PLUS
      7.5
      5.2
      7.4
17.5
15.3
15.6
15.0
10.5
17.0
45.0
51.5
51.1
15.0
17.5
 8.9
TIME IN REGION VII

< 3 YEARS              4.6
3 TO 8 YEARS           6.3
9 OR MORE              6.9
               9.2
               18.8
               17.5
          16.1
           9.4
          15.0
          56.3
          46.9
          50.6
          13.8
          18.8
          10.0
POSITION

SUPERVISORY
NON-SUPERVISORY
    12.9
     4.9
19.4
15.8
 9.7
13.8
50.0
50.3
 8. 1
15.2
                              Appendix A: Page 78

-------
 EPA REGION VII GENERAL PERSONNEL
 Question  51:  Satisfaction with library services
   (N=431)
 Row%
Q51A LIBRARY SERVICES
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL
                      18.6
               43.1
          32.6
           4.3
           1.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
     19.4
     13.0
43.5
44.4
32.2
33.3
4.1
5.6
0.9
3.7
RESPONDENT'S SEX

FEMALE
MALE
     19.1
     18.6
41.9
44.8
34.0
30.9
3.3
4.6
1.9
1.0
AGE

UNDER 30
30-44
45 PLUS
     20.0
     18.2
     20.0
37.5
43.7
43.7
32.5
33.8
30.4
5.0
3.0
5.2
5.0
1.3
0.7
TIME IN REGION VII

< 3 YEARS            14.9
3 TO 8 YEARS         20.0
9 OR MORE            20.4
               33.3
               44.4
               46.9
          43.7
          29.4
          29.6
           5.7
           5.0
           1.9
          2 .3
          1. 3
          1.2
POSITION

SUPERVISORY
NON-SUPERVISORY
     17.7
     19.1
40.3
44.0
32.3
32.3
8.1
3.1
1.6
1.4
                              Appendix A: Page 79

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 51: Satisfaction with career counseling
   (N=431)
 Row%
Q51B CAREER COUNSELING
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                       2.9
               13.8
           56.3
           20.3
            6.8
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      2.6
      5.9
 12.6
 25.5
 58.5
 47.1
 19.3
 15.7
 7.0
 5.9
 RESPONDENT'S  SEX

 FEMALE
 MALE
      4.7
      1.0
19.9
 7.8
48.8
64.6
20.4
18.8
6.2
7.8
AGE

UNDER 30
30-44
45 PLUS
      0.0
      3.1
      3.8
12.5
16.6
 9.8
70.0
51.1
61.4
15.0
21.8
17.4
2.5
7.4
7.6
TIME IN REGION VII

< 3 YEARS              1.2
3 TO 8 YEARS           5.0
9 OR MORE              1.9
               15.1
               11.9
               15.3
          62.8
          56.3
          53.5
          15.1
          20.6
          21.7
           5.8
           6.3
           7.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.5
     2.3
17.7
13.4
51.6
57.6
22.6
18.9
1.6
7.8
                              Appendix A: Page 80

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 51:  Satisfaction with benefits counseling
   (N=431)


 ROW%             Q51C BENEFITS COUNSELING
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       4.1      28.5      42.2      19.7       5.5


ETHNIC BACKGROUND
WHITE                  4.1       29.1      41.0      20.6       5.2
NON-WHITE              3.8       30.8      50.0      11.5       3.8
RESPONDENT'S SEX
FEMALE                 4.7       34.7       38.0       17.8       4.7
MALE                   3.6       22.3       46.6       20.7       6.7
UNDER 30               5.0       17.5       50.0       22.5        5.0
30-44                  5.2       32.2       39.1       18.3        5.2
45 PLUS                2.3       26.3       44.4       20.3        6.8
TIME IN REGION VII
< 3 YEARS             5.8       27.9       47.7       16.3        2.3
3 TO 8 YEARS          5.0       34.4       38.1       17.5        5.0
9 OR MORE             2.5       24.4       43.1       21.9        8.1
POSITION
SUPERVISORY           6.5      29.0       38.7       19.4        6.5
NON-SUPERVISORY       3.7      28.8       43.2       19.0        5.2
                              Appendix A: Page 81

-------
 EPA REGION VII GENERAL PERSONNEL
 Question 51: Satisfaction  with  office  supply  services
    (N=431)
 Row%            Q51D OFFICE  SUPPLIES
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL

                       3.8      31.3      23.4      26.1      15.3


 ETHNIC BACKGROUND
 WHITE                 2.9      30.1      22.9      27.2      16.8
 NON-WHITE             7.7      40.4      21.2      21.2       9.6
 RESPONDENT'S SEX
 FEMALE                2.8      28.2      23.5      26.3      19.2
 MALE                   5.2      35.1      23.7      25.3      10.8
AGE

UNDER  30               0.0      30.0      32.5      30.0       7.5
30-44                  4.3      26.0      22.9      27.3      19.5
45 PLUS                4.5      42.1      21.1      21.8      10.5
TIME IN REGION VII
< 3 YEARS              1.2       18.6       25.6       38.4       16.3
3 TO 8 YEARS           3.8       33.8       21.9       24.4       16.3
9 OR MORE              5.6       36.6       24.2       19.3       14.3
POSITION
SUPERVISORY           1.6       38.7       17.7       24.2       17.7
NON-SUPERVISORY       4.3       30.5       24.4       25.9       14.9
                              Appendix A: Page 82

-------
 EPA REGION VII GENERAL PERSONNEL
 Question  51:  Satisfaction with centralized processing of travel
   (N=431)
 Row%
Q51E CENTRAL PROCESSING
                 VERY      SATISFIED
                 SATISFIED
                      NEUTRAL DISSATIS-    VERY
                              FIED         DISSAT
TOTAL
                       7.7
               44.1
          36.0
           8.9
           3.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
      6.7
     13.5
43.3
46.2
37.2
30.8
 9.9
 5.8
2.9
3.8
RESPONDENT'S SEX

FEMALE
MALE
UNDER 30
30-44
45 PLUS
      8.9
      6.2
      0.0
      8.7
      7.6
46.9
41.5
55.0
41.1
46.2
31.0
40.9
35.0
36.4
35.6
10.3
 7.8
10.0
10. 0
 7.6
2.8
3.6
0.0
3.9
3 .0
TIME IN REGION VII

< 3 YEARS             5.8
3 TO 8 YEARS          6.9
9 OR MORE            10.0
               37.2
               41.3
               50.0
          39.5
          37.5
          32.5
          16.3
           8.8
           5.6
           1.2
           5.6
           1.9
POSITION

SUPERVISORY
NON-SUPERVISORY
      8.1
      7.8
58.1
41.8
24.2
37.8
 8. 1
 9.2
1.6
3.5
                              Appendix A: Page 83

-------
 EPA REGION VII PERSONNEL CHANGES
 Question 52: Supers encourages ways co-workers can support each  other
   (N=431)
 Row%
Q52 CO-WORKER SUPPORT
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       5.5
               37.5
           27.3
           23.5
            6.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      5.5
      7.3
 36.8
 38.2
 27.8
 25.5
 23.8
 20.0
 6.1
 9.1
 RESPONDENT'S  SEX

 FEMALE
 MALE
      7.4
      3.1
36.7
39.0
22.8
32.3
23.7
22.6
9. 3
3.1
AGE

UNDER 30
30-44
45 PLUS
      2.4
      5.6
      6.0
38.1
34.2
44.8
38.1
30.3
18.7
14.3
22.9
25.4
7.1
6.9
5.2
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
1. 1
6.8
6.3
38.2
34.2
41.3
38.2
27.3
21.3
16.9
24 .2
25.6
5.6
7.5
5.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     9.7
     4.6
45.2
35.9
29.0
27.4
11.3
25.6
4.8
6. 6
                              Appendix A: Page 84

-------
 EPA REGION  VII  COMMUNICATION


 Question  53:  Am comfortable discussing new assignments with supervisor
   (N=431)


 Row%             Q53  NEW ASSIGNMENTS

                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                    DISAGREE
TOTAL

                      15.5       61.0        8.6      10.5       4.5


ETHNIC BACKGROUND
WHITE                 16.6       61.0        8.1       10.2       4.1
NON-WHITE             10.9       65.5        5.5        9.1       9.1
RESPONDENT'S SEX
FEMALE                19.1       55.3        7.4       11.2       7.0
MALE                  11.9       68.0        9.3        8.8       2.1
AGE

UNDER 30              9.5       66.7        9.5       11.9        2.4
30-44                18.3       57.8        8.7        9.6        5.7
45 PLUS              13.4       65.7        7.5        9.7        3.7
TIME IN REGION VII
< 3 YEARS            16.9      57.3       10.1       11.2        4.5
3 TO 8 YEARS         15.0      63.1        8.1        9.4        4.4
9 OR MORE            15.6      61.9        7.5       10.0        5.0
POSITION
SUPERVISORY          14.5      64.5       4.8       11.3        4.8
NON-SUPERVISORY      15.7      60.6       8.9       10.3        4.6
                              Appendix A: Page 85

-------
 EPA REGION VII COMMUNICATION
 Question 54: Conflicts and disagreements usually  ignored  in my  section
   (N=431)
 Row%
Q54 CONFLICTS IGNORED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       5.7
               23.0
           21.1
           43.1
            7.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      5.5
      7.4
 22.4
 25.9
 20.3
 22.2
 44.5
 35.2
 7.3
 9 . 3
 RESPONDENT'S SEX

 FEMALE
 MALE
      8.4
      3.1
25.2
19.6
20.6
21.6
37.4
49.5
 8.4
 6.2
AGE
UNDER 30
30-44
45 PLUS
     7.1
     6.1
     5.3
19.0
22.1
23.5
23.8
20.3
22.0
45.2
44.6
40.2
 4.8
 6.9
 9. 1
TIME IN REGION VII

< 3 YEARS             8.0
3 TO 8 YEARS          5.0
9 OR MORE             5.7
              23.9
              23 .8
              20.1
          26.1
          16.9
          22.6
          38.6
          43.8
          45.3
           3.4
          10.6
           6. 3
POSITION

SUPERVISORY
NON-SUPERVISORY
     3.2
     6.3
11.3
24.7
 8.1
23.3
66. 1
39.1
11.3
 6.6
                              Appendix A: Page 86

-------
 EPA REGION VII WORKING CONDITIONS
 Question 55:  I have enough time to do my job
   (N=431)
 Row%
Q55 ENOUGH TIME FOR JOB
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       4.5
               44.3
           8.1
          28.9
           14.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      4.3
      5.4
43.6
55.4
 6.4
16.1
30.3
14.3
15.3
 8.9
RESPONDENT'S SEX

FEMALE
MALE
      6.5
      2.6
46.5
43.1
 9.2
 6.2
23.0
34.4
14.7
13.8
AGE

UNDER 30
30-44
45 PLUS
      7.1
      4.3
      4.4
57.1
40.3
48.5
 9.5
 6.9
 8.8
19.0
30.7
27.2
 7. 1
17.7
11.0
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
4.5
5.6
3.7
55.1
33.8
49.4
9.0
6.9
8.0
22.5
35.0
25.3
9.0
18.8
13.6
POSITION

SUPERVISORY
NON-SUPERVISORY
      0.0
      5.4
35.5
46.6
 8.1
 7.7
25.8
28.7
30.6
11.6
                              Appendix A: Page 87

-------
 EPA REGION VII WORKING CONDITIONS


 Question 56: I have correct supplies and equipment to do my  job
   (N=431)
 Row%
Q56 SUPPLIES FOR JOB
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       6.4
               62.9
            8.3
          17.3
            5.0
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      5.2
     14.3
 63.0
 71.4
 7.8
 5.4
 19.1
  3.6
 4.9
 5.4
 RESPONDENT'S  SEX

 FEMALE
 MALE
      6.9
      6.2
62.5
64. 1
8.8
6.7
16.2
18.5
5.6
4.6
AGE

UNDER 30
30-44
45 PLUS
      7.1
      7.4
      5.1
61.9
58.3
71.3
9.5
9.6
4.4
14.3
17.8
17.6
7. 1
7.0
1.5
TIME IN REGION VII

< 3 YEARS              4.5
3 TO 8 YEARS           7.5
9 OR MORE              6.8
               61.8
               57.9
               69. 1
           7.9
           9.4
           6.2
         19.1
         17.6
         16.0
           6.7
           7. 5
           1.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     4.8
     6.8
61.3
64. 1
6.5
7.7
22.6
16.2
4.8
5. 1
                              Appendix A: Page 88

-------
    EPA REGION VII WORKING CONDITIONS
    Question 57: Ever been sexually harassed  by  another  Region VII employee
      (N=431)
    Row%
                Q57 SEXUALLY
                HARASSED
                          YES
                                  NO
    TOTAL
                         11.0
                                89.0
    ETHNIC BACKGROUND

    WHITE
    NON-WHITE
                      9.6
                     12.7
          90.4
          87.3
    RESPONDENT'S SEX
^^•lA
FEMALE
  LE
    AGE

    UNDER 30
    30-44
    45  PLUS
14.8
 4.7
                      9.5
                     11.0
                      8.8
85.2
95.3
          90.5
          89.0
          91.2
    TIME IN REGION VII

    <  3  YEARS             4 . 5
    3  TO 8  YEARS         13.8
    9  OR MORE            10.0
                               95.5
                               86.2
                               90.0
    POSITION

    SUPERVISORY
    NON-SUPERVISORY
                      8.1
                     10.9
          91.9
          89. 1
                                  Appendix A: Page 89

-------
 EPA REGION VII WORKING CONDITIONS


 Question 58: The amount of workload is reasonable
   (N=431)
 Row%
Q58 WORKLOAD REASONABLE
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       3.3
               51.4
            9.8
           25.2
           10.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.2
      3.6
 51.6
 56.4
  8.7
 14.5
 25.5
 20.0
 11.0
 5.5
 RESPONDENT'S  SEX

 FEMALE
 MALE
      3.7
      3.1
54.2
48.5
 7.9
11.3
25.0
25.8
 9.3
11.3
AGE

UNDER 30
30-44
45 PLUS
      4.9
      3.0
      3.7
73.2
44.3
56.6
 7.3
10.9
 8. 1
12.2
29.6
22. 1
 2.4
12.2
 9.6
TIME IN REGION VII

< 3 YEARS              2.3
3 TO 8 YEARS           4 . 4
9 OR MORE              3 . 1
              65.5
              42.5
              51.9
          10.3
           8.8
          10.5
          16.1
          30.6
          25.3
           5.7
          13.8
           9. 3
POSITION

SUPERVISORY
NON-SUPERVISORY
     3.2
     3.4
35.5
54.3
 6.5
10.3
30.6
24.0
24. 2
 8.0
                              Appendix A: Page 90

-------
 EPA REGION VII PERSONNEL CHANGES
 Question 59:  Consider change to be opportunity not a nuisance
   (N=431)
 Row%
Q59 CHANGE IS OPPORTUNITY
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      19.4
               57.8
          14.9
           7.2
           0.7
ETHNIC BACKGROUND

WHITE
NON-WHITE
     17.9
     33.9
57.5
58.9
15.8
 7.1
8.2
0.0
0.6
0.0
RESPONDENT'S SEX

FEMALE
MALE
     24.7
     14.5
59.1
56.0
11.6
19.2
4.2
9.8
0.5
0.5
\GE

UNDER 30
30-44
45 PLUS
     28.6
     18.4
     20.0
64.3
57.0
55.6
 7.1
16.7
15.6
0.0
7.5
8.1
0.0
0.4
0.7
TIME IN REGION VII

< 3 YEARS            22.5
3 TO 8 YEARS         19.1
9 OR MORE            19.3
               67.4
               59.9
               49.7
           6.7
          15.9
          19.3
           3.4
           4.5
          11.2
          0.0
          0.6
          0.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     33.9
     17.2
54.8
58.0
 8.1
16.1
3.2
8.0
0.0
0.6
                              Appendix A: Page 91

-------
 EPA REGION VII PERSONNEL CHANGES


 Question 60: People in section supportive during periods  of  change
   (N=431)
 Row%
Q60 SUPPORT DURING CHANGE
                  STRONGLY     AGREE UNCERTAIN  DISAGREE   STRONGLY
                  AGREE                                    DISAGREE
 TOTAL
                       7.4
               49.6
           27.3
           13.3
            2.4
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      7.8
      7.1
 50.4
 51.8
 26.7
 21.4
 13.6
 14.3
 1.4
 5.4
 RESPONDENT'S  SEX

 FEMALE
 MALE
      8.8
      6.2
49.3
50.5
25.3
28.4
13.4
13 .4
3.2
1.5
AGE

UNDER 30
30-44
45 PLUS
      2.4
      6.1
     11.8
57.1
49.1
49.3
26.2
28.7
23.5
14.3
12.2
14.7
0.0
3.9
0.7
TIME IN REGION VII

< 3 YEARS              4.5
3 TO 8 YEARS           6 . 3
9 OR MORE             10.5
               55.1
               47.8
               48.8
          27.0
          28.9
          25.3
          12.4
          11.9
          14.8
           1. 1
           5.0
           0.6
POSITION

SUPERVISORY
NON-SUPERVISORY
    14.5
     6.3
62.9
47.6
12.9
29.1
 6.5
14.8
3.2
2.3
                              Appendix A: Page 92

-------
 EPA REGION VII PERFORMANCE
 Question 61:  I am satisfied with my job at Region VII
   (N=431)
 Row%             Q61 SATISFIED WITH JOB
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                      14.7      59.2      11.8      10.9       3.3


ETHNIC BACKGROUND
WHITE                 15.3       59.8      12.1      10.7       2.0
NON-WHITE             14.3       60.7      10.7       7.1       7.1
RESPONDENT'S  SEX
FEMALE                18.0       58.5       9.7        9.2       4.6
MALE                  11.8       60.5      14.4       12.3       1.0
AGE

UNDER 30               7.1       71.4        7.1       14.3       0.0
30-44                 16.9       57.1       12.6       10.0       3.5
45 PLUS               14.7       58.8       12.5       11.0       2.9
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
14.6
10.6
19.8
59. 6
60.6
57.4
14.6
12.5
9.9
9. 0
13.8
9. 3
2.2
2.5
3 .7
POSITION

SUPERVISORY          19.4       62.9        3.1        9.7        0.0
NON-SUPERVISORY      14.2       58.5       12.5       11.1        3.7
                              Appendix A: Page 93

-------
 EPA REGION VII PERFORMANCE
 Question 62: People look for constructive solutions
   (N=431)
 Row%            Q62 CONSTRUCTIVE SOLUTIONS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       5.7      44.8      27.1      16.2       6.2


 ETHNIC BACKGROUND
 WHITE                  6.1      45.9      26.2      16.3       5.5
 NON-WHITE              5.4      42.9      32.1      16.1       3.6
RESPONDENT'S  SEX
 FEMALE                 5.1      43.1      28.7      17.1       6.0
 MALE                   6.7      46.9      25.8      14.9       5.7
AGE

UNDER 30               7.1       35.7       31.0      19.0       7.1
30-44                  3.5       45.4       26.6      17.5       7.0
45 PLUS                9.6       47.1       27.2      12.5       3.7
TIME IN REGION VII
< 3 YEARS              2.2       41.6       37.1       14.6       4.5
3 TO 8 YEARS           6.3       39.9       24.7       20.9       8.2
9 OR MORE              7.4       51.9       24.1       12.3       4.3
POSITION
SUPERVISORY          11.3      50.0       21.0       11.3        6.5
NON-SUPERVISORY       4.9      43.7       28.3       17.1        6.0
                              Appendix A: Page 94

-------
 EPA REGION VII WORKING CONDITIONS
 Question 63:  Satisfaction with in-house mail distribution
   (N=431)
 Row%
Q63A IN-HOUSE MAIL
                 VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                      FIED         DISSAT
TOTAL
                       4.9
               43.5
          25.4
          20.7
            5.4
ETHNIC BACKGROUND

WHITE
NON-WHITE
      4.3
      7.1
42.0
55.4
25.9
23.2
21.6
14.3
                                                               6.3
                                                               0.0
RESPONDENT'S SEX

FEMALE
  LE
AGE

UNDER 30
30-44
45 PLUS
                      5.5
                      4.6
      4.8
      6.5
      2.9
               44.0
               42.9
42.9
42.9
44.2
          23.9
          26.5
31.0
23.4
26.1
          21.6
          19.9
16.7
22.5
19.6
           5.0
           6.1
                                                              4.8
                                                              4 .8
                                                              7.2
TIME IN REGION VII

< 3 YEARS             3.4
3 TO 8 YEARS          3.7
9 OR MORE             7 . 3
               45.5
               41.6
               43.6
          22.7
          28.6
          23.6
          21.6
          21.1
          20.0
           6.8
           5.0
           5.5
POSITION

SUPERVISORY
NON-SUPERVISORY
      3. 1
      5.4
43.8
43.9
25.0
25.2
20. 3
20.4
                                                              7.8
                                                              5.1
                              Appendix A: Page 95

-------
 EPA REGION VII WORKING CONDITIONS
 Question 63: Satisfaction with purchasing services
   (N=431)
 Row%
Q63B PURCHASING SERVICES
                 VERY      SATISFIED
                 SATISFIED
                      NEUTRAL DISSATIS-    VERY
                              FIED         DISSAT
 TOTAL
                       3.5
               31.0
           38.8
           21.5
            5.2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3.2
      5.6
 29.9
 40.7
 38.2
 42.6
 23.9
  7.4
 4.9
 3.7
RESPONDENT'S  SEX

FEMALE
MALE
      2.8
      4.6
33.6
28.2
39.2
37.4
18.4
25.1
6.0
4.6
AGE

UNDER 30
30-44
45 PLUS
      0.0
      4.3
      3.7
22.0
31.9
32.4
43.9
37.5
37.5
24.4
21.6
21.3
9.8
4 .7
5.1
TIME IN REGION VII

< 3 YEARS              0.0
3 TO 8 YEARS           3.7
9 OR MORE              4.9
              30.2
              26.5
              35.4
          45.3
          40.1
          33.5
          19.8
          22.8
          22.0
           4.7
           6.8
           4.3
POSITION

SUPERVISORY
NON-SUPERVISORY
     4.7
     3.4
28.1
31.9
31.3
39.6
28. 1
20.2
7.8
4.8
                              Appendix A: Page 96

-------
 EPA REGION VII WORKING CONDITIONS
 Question  63:  Satisfaction with graphics support
   (N=431)
 Row%
Q63C GRAPHICS SUPPORT
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL
                      18. 1
               40.4
          37.1
           4.0
                                                               0.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
     18.2
     20.8
40.6
35.8
37.2
35.8
                                                     3.5
                                                     7.5
0.6
0.0
RESPONDENT'S SEX

FEMALE               19.8
  LE                 17.0
AGE

UNDER 30             14.3
30-44                22.2
45 PLUS              13.2
                                38.7
                                41.8
                                28.6
                                36.1
                                50.7
                         35.9
                         37.6
                         52.4
                         36.5
                         32.4
                     5.1
                     3.1
                     4.8
                     4.8
                     2.9
                     0.5
                     0.5
                     0.0
                     0.4
                     0.7
TIME IN REGION VII

< 3 YEARS            12.6
3 TO 8 YEARS         19.3
9 OR MORE            20.2
               34.5
               37.9
               46.6
          48.3
          37.3
          29.4
           4. 6
           5.0
           3.1
                                                               0.0
                                                               0.6
                                                               0.6
POSITION

SUPERVISORY
NON-SUPERVISORY
     20.3
     18.0
45.3
39.4
31.3
37.7
                                                    1.6
                                                    4.6
1.6
0.3
                              Appendix A: Page 97

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 63: Satisfaction with computer  services
   (N=431)
 Row%
Q63D COMPUTER SERVICE
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                      17.8
               47.2
           21.3
           11.1
            2.6
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     17.3
     23.6
 48.3
 43.6
 19.1
 27.3
 12.7
  5.5
 2.6
 0.0
RESPONDENT'S  SEX

FEMALE
MALE
     19.9
     16.4
49.5
44.1
18.5
23.6
10.2
12.8
1.9
3 . 1
AGE

UNDER 30
30-44
45 PLUS
      7.5
     24. 1
     11.8
55.0
44.8
48.5
32.5
16.8
23.5
 0.0
11.6
14.7
5.0
2.6
1.5
TIME IN REGION VII

< 3 YEARS             17.4
3 TO 8 YEARS          21.0
9 OR MORE             16.0
               52.3
               40. 1
               50.9
          20.9
          23.5
          18.4
           8. 1
          12.3
          12.3
           1.2
           3. 1
           2.5
POSITION

SUPERVISORY
NON-SUPERVISORY
    12.5
    19.1
50.0
46.9
14.1
22.0
21.9
 9.4
1.6
2.6
                              Appendix A: Page 98

-------
 EPA REGION VII WORKING CONDITIONS


 Question 63:  Satisfaction with geographic information services
   (N=431)


 Row%             Q63E GEO INFO SERVICE

                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       4.1      13.8      70.4       9.0       2.7


ETHNIC BACKGROUND
WHITE                  3.3       13.6      70.7        9.2       3.3
NON-WHITE              9.4       15.1      69.8        5.7       0.0
RESPONDENT'S SEX
FEMALE                 5.2       18.0      70.6        4.7       1.4
MALE                   3.2        8.9      70.5       13.7       3.7
AGE

UNDER 30               0.0       14.6       75.6        7.3        2.4
30-44                  7.5       11.9       70.9        8.4        1.3
45 PLUS                0.0       16.7       68.2       10.6        4.5
TIME IN REGION VII
< 3 YEARS              1.2       12.9       77.6        7.1        1.2
3 TO 8 YEARS           6.3       13.1       71.9        6.3        2.5
9 OR MORE              3.8       14.6       65.6       12.7        3.2
POSITION
SUPERVISORY           1.6       17.5       58.7       20.6        1.6
NON-SUPERVISORY       4.7       13.2       72.7        6.7        2.6
                              Appendix A: Page 99

-------
 EPA REGION VII WORKING CONDITIONS


 Question 64: I am satisfied with the working environment at Region VII
   (N=431)


 Row%            Q64 WORKING ENVIRONMENT

                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT


 TOTAL

                       7.3      47.3      23.8      17.6       4.0


 ETHNIC  BACKGROUND
WHITE                  7.7      49.0      22.9      17.8       2.6
NON-WHITE              7.3      47.3      18.2      14.5      12.7
RESPONDENT'S  SEX
FEMALE                 7.3      45.9      22.5      18.3       6.0
MALE                   7.7      50.0      24.0      16.8       1.5
AGE

UNDER 30               7.1       57.1       21.4      14.3       0.0
30-44                  7.8       47.0       22.8      18.5       3.9
45 PLUS                7.3       47.4       22.6      17.5       5.1
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.7
5.5
10.4
63.6
47.2
39.9
9.1
26.4
27.6
21.6
16.6
16.6
0.0
4. 3
5.5
POSITION

SUPERVISORY          10.9       50.0       28.1       10.9        0.0
NON-SUPERVISORY       6.8       47.6       22.1       19.0        4.5
                             Appendix A: Page 100

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 65:  I understand the employee's benefit package offered me
   (N=431)


 Row%            Q65 UNDERSTAND BENEFITS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       8.0      62.6      15.8      11.5       2.1


ETHNIC BACKGROUND
WHITE                  8.0       66.3      13.7      10.0       2.0
NON-WHITE              9.3       50.0      22.2      16.7       1.9
RESPONDENT'S SEX
FEMALE                 6.5       61.3       16.6      12.9       2.8
MALE                   9.6       66.0       13.7       9.1       1.5
\GE

UNDER 30               7.1       50.0       28.6      11.9       2.4
30-44                  7.4       61.9       13.4      13.9       3.5
45 PLUS                9.4       69.6       14.5       6.5       0.0
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
2.3
9.8
9.2
64.8
60. 1
66.3
17.0
17.2
12.3
13.6
10.4
10.4
2.3
2. 5
1.8
POSITION

SUPERVISORY          10.9       67.2        9.4        9.4        3.1
NON-SUPERVISORY       7.6       63.2       16.1       11.0        2.0
                              Appendix A: Page 101

-------
 EPA REGION VII GENERAL PERSONNEL


 Question 66: Policies and procedures periodically reviewed  and  changed
   (N=431)


 Row%            Q66 REVIEWS POLICIES

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL

                       1.2      22.8      42.5      27.7       5.9


 ETHNIC BACKGROUND
 WHITE                 0.9      23.7      42.6      27.4       5.4
 NON-WHITE             3.6      21.8      41.8      27.3       5,5
 RESPONDENT'S  SEX
 FEMALE                 1.8      22.5      41.7      26.6       7.3
 MALE                   0.5      23.9      43.7      27.9       4.1
AGE

UNDER 30               0.0       21.4       52.4       26.2       0.0
30-44                  1.7       23.3       38.8       28.9       7.3
45 PLUS                0.7       23.2       45.7       25.4       5.1
TIME IN REGION VII
< 3 YEARS              0.0       26.1       45.5       23.9        4.5
3 TO 8 YEARS           1.8       23.3       41.7       25.2        8.0
9 OR MORE              1.2       21.3       41.5       31.7        4.3
POSITION
SUPERVISORY           1.6      32.8       37.5       26.6        1.6
NON-SUPERVISORY       1.1      21.2       43.5       27.7        6.5
                             Appendix A: Page 102

-------
 EPA REGION VII  GENERAL PERSONNEL


 Question  67:  Hiring and promotion practices appear to be fair
   (N=431)


 Row%            Q67 HIRING PRACTICES

                  STRONGLY      AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       1.7       23.4      23.6      29.3      22.0


 ETHNIC BACKGROUND
WHITE                  1.2       25.1       24.8       31.1      17.9
NON-WHITE              5.5       16.4       18.2       21.8      38.2
RESPONDENT'S SEX
FEMALE                 3.2       21.2       23.5       27.2       24.9
MALE                   0.0       26.2       24.6       31.3       17.9
\GE

UNDER 30              2.4       19.0       31.0       33.3       14.3
30-44                 1.3       24.7       22.5       26.8       24.7
45 PLUS               2.2       22.8       24.3       31.6       19.1
TIME IN REGION VII
< 3 YEARS             2.3      31.8       23.9       26.1       15.9
3 TO 8 YEARS          0.6      20.4       26.5       27.2       25.3
9 OR MORE             2.5      22.2       21.6       32.1       21.6
POSITION
SUPERVISORY           3.1      42.2      18.8       31.3        4.7
NON-SUPERVISORY       1.4      20.2      24.8       28.8       24.8
                              Appendix A: Page 103

-------
 EPA REGION VII PERSONNEL DIVERSITY


 Question 68: Frank communication about issues such as age, gender,  race
   (N=431)


 Row%            Q68 OPEN DIVERSE COMMUNICATIONS

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE


 TOTAL

                       1.9      31.9      31.1      24.4      10.8


 ETHNIC BACKGROUND
 WHITE                  0.9      33.7      33.1      24.6       7.7
 NON-WHITE              7.1      23.2      25.0      19.6      25.0
RESPONDENT'S  SEX
FEMALE                 2.3       32.9      29.2      21.9      13.7
MALE                   1.0       31.5      34.0      25.9       7.6
AGE

UNDER 30               2.3       37.2       34.9       16.3        9.3
30-44                  1.3       33.6       28.9       24.1       12.1
45 PLUS                2.2       29.0       34.8       24.6        9.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
2.2
1.8
1.8
37.1
31.9
29.9
36.0
28.2
31.7
20.2
23.3
26.8
4.5
14.7
9.8
POSITION

SUPERVISORY           4.7      51.6       25.0       15.6        3.1
NON-SUPERVISORY       1.4      28.7       32.4       25.4       12.1
                              Appendix A: Page 104

-------
 EPA REGION VII  PERSONNEL DIVERSITY
 Question 69:  Advancement opportunities open to all employees
   (N=431)


 Row%             Q69  ADVANCEMENT

                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL

                       4.5       35.5       22.1       21.9      16.0


ETHNIC BACKGROUND
WHITE                  5.5       37.9       22.4       21.8      12.4
NON-WHITE              0.0       26.8       17.9       25.0      30.4
RESPONDENT'S SEX
FEMALE                 3.7       38.5       19.7       20.6       17.4
MALE                   5.6       33.2       24.5       23.5       13.3
 iGE
UNDER 30             14.0       39.5       23.3       16.3        7.0
30-44                 3.5       36.8       20.8       22.9       16.0
45 PLUS               3.6       33.6       23.4       21.9       17.5
TIME IN REGION VII
< 3 YEARS             5.6      43.8      23.6       20.2        6.7
3 TO 8 YEARS          4.9      31.5      23.5       22.2       17.9
9 OR MORE             3.7      36.2      20.2       22.1       17.8
POSITION
SUPERVISORY           4.7      60.9      20.3       12.5        1.6
NON-SUPERVISORY       4.5      31.4      22.4       23.5       18.1
                              Appendix A: Page 105

-------
 EPA REGION VII PERFORMANCE


 Question 70: Good performance is rewarded through pay or promotion
   (N=431)
 Row%
Q70 PERFORMANCE REWARDED
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       3.5
               29.0
           22.2
           32.6
           12.6
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      3. 1
      7.1
 31.4
 19.6
 21.4
 25.0
 33.7
 25.0
 10.3
 23.2
RESPONDENT'S  SEX

FEMALE
MALE
      5.9
      1. 0
26.0
33.0
20.5
24.9
29.2
34.5
18.3
 6.6
AGE

UNDER 30
30-44
45 PLUS
      2.3
      3.9
      3.6
41.9
28.4
27.5
37.2
19.0
23.2
16.3
33.2
34.1
 2.3
15.5
11.6
TIME IN REGION VII

< 3 YEARS              1.1
3 TO 8 YEARS           4.9
9 OR MORE              3.7
               33 .7
               27.0
               29. 3
          30.3
          22.1
          18.3
          29.2
          29.4
          36.6
           5.6
          16.6
          12 .2
POSITION

SUPERVISORY
NON-SUPERVISORY
     3. 1
     3.7
45.3
26.5
18.8
23. 1
28. 1
33.0
 4.7
13 .8
                              Appendix A: Page 106

-------
 EPA REGION VII PERSONNEL DIVERSITY


 Question 71:  Prejudices in Region VII that hinder advancement of women
   (N=431)
 Row%
Q71 STEREOTYPES BARRIERS
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                      11.4
               19.2
           15.7
           35.3
           18.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
      8.5
     25.0
17.7
30.4
14.5
19.6
38.2
19.6
21. 1
 5.4
RESPONDENT'S SEX

FEMALE
MALE
     18.2
      3.6
30.0
 6.6
15.9
15.2
30.5
41.6
 5.5
33.0
AGE

UNDER 30
30-44
45 PLUS
      4.7
     11.6
     12.9
25.6
22.0
12.2
20.9
13.4
16.5
32.6
34.5
38.8
16.3
18.5
19.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
7.9
12.3
12.1
14.6
23. 3
17.0
16.9
12.9
17.6
42.7
29.4
38.2
18.0
22.1
15.2
POSITION

SUPERVISORY
NON-SUPERVISORY
      7.8
     12.1
10.9
20.2
10.9
16. 3
46.9
33.7
23.4
17.7
                              Appendix A: Page 107

-------
 EPA REGION VII WORKING CONDITIONS
 Question 72: Region VII offers training to enhance my  job  skills
   (N=431)
 Row%
Q72 JOB SKILLS TRAINING
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       7.0
               58.9
           14.6
           15.3
            4 .2
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
      7.2
      8.9
 58.5
 64.3
 15.8
 8.9
 14.6
 16.1
4.0
1.8
 RESPONDENT'S  SEX

 FEMALE
 MALE
     10.1
      4.1
59.2
59.4
14.7
14.2
11.5
18.3
4.6
4.1
AGE

UNDER 30
30-44
45 PLUS
      4.7
      8.7
      5.8
55.8
61.0
57.2
20.9
13.0
15.2
11.6
12.6
18.8
7.0
4.8
2.9
TIME IN REGION VII

< 3 YEARS              6.7
3 TO 8 YEARS           6.2
9 OR MORE              8.5
               57.3
               62.3
               57.9
          16.9
          13.0
          15.2
          13.5
          14.8
          14.0
           5.6
           3 .7
           4.3
POSITION

SUPERVISORY
NON-SUPERVISORY
    10.9
     6.5
70.3
57.1
12.5
15.0
 6.3
16.4
0.0
5.1
                              Appendix A: Page 108

-------
 EPA REGION  VII  WORKING CONDITIONS
 Question  73:  Satisfaction with motor pool services
   (N=431)
Row%             Q73A MOTOR POOL SVCS
                VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                SATISFIED                     FIED         DISSAT
TOTAL

                       5.2       28.3       46.7       14.5       5.2


ETHNIC BACKGROUND
WHITE                  5.8       29.4       44.7       15.0       5.2
NON-WHITE              1.9       26.9       57.7       11.5       1.9
RESPONDENT'S SEX
FEMALE                 3.7       24.3       54.7       12.6       4.7
  LE                   7.2       33.3       37.9       16.4       5.1
AGE

UNDER 30              4.9      24.4       56.1        9.8        4.9
30-44                 3.5      27.0       47.8       16.5        5.2
45 PLUS               8.8      33.1       41.2       12.5        4.4
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
3.4
4.3
7.5
24.1
23.0
36.6
57.5
49. 1
37.9
10. 3
16. 1
14.9
4.6
7.5
3.1
POSITION

SUPERVISORY           3.1      39.1      29.7       23.4        4.7
NON-SUPERVISORY       5.7      26.4      49.7       12.9        5.2
                              Appendix A: Page 109

-------
 EPA REGION VII WORKING CONDITIONS
 Question 73: Satisfaction with telephone system
   (N=431)
 Row%
Q73B TELEPHONE SYSTEM
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL
                      21.9
               58.8
           12.9
            5.6
           0.7
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     22.6
     18.2
 58.2
 67.3
13.2
 9.1
5.4
5.5
0.6
0.0
RESPONDENT'S  SEX

FEMALE
MALE
     23.9
     20.4
58.3
59.7
11.9
14.3
5.5
5.1
0.5
0.5
AGE

UNDER 30
30-44
45 PLUS
     23.3
     22.1
     22.6
55.8
58.4
59.9
18.6
14.7
 8.8
0.0
4.3
8.8
2.3
0.4
0.0
TIME IN REGION VII

< 3 YEARS            19.3
3 TO 8 YEARS         23.6
9 OR MORE            22.4
               56.8
               56.5
               61.8
          13.6
          14.9
          10.9
           8.0
           5.0
           4.8
          2.3
          0.0
          0.0
POSITION

SUPERVISORY
NON-SUPERVISORY
    23.4
    21.8
65.6
57.8
 6.3
13.9
4.7
5.7
0.0
0.8
                              Appendix A: Page 110

-------
 EPA REGION VII WORKING CONDITIONS


 Question  73:  Satisfaction with rest room facility maintenance
   (N=431)


 Row%             Q73C REST ROOM MAINT

                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       7.7       51.5      18.0      15.0       7.7


ETHNIC BACKGROUND
WHITE                  7.4       52.9       16.6       16.3       6.9
NON-WHITE              8.9       51.8       21.4        8.9       8.9
RESPONDENT'S SEX
FEMALE                7.7       44.5       17.3       20.5      10.0
MALE                  8.2       60.2       18.4        9.2       4.1
AGE

UNDER 30              7.0       58.1       18.6        9.3        7.0
30-44                 8.6       50.0       18.1       15.9        7.3
45 PLUS               7.2       53.6       15.9       15.9        7.2
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
6.7
9.9
6.7
53.9
50.6
52.1
20.2
19.8
14.5
14.6
12.3
18.2
4 . 5
7.4
8.5
POSITION

SUPERVISORY           3.1      62.5      15.6       15.6        3.1
NON-SUPERVISORY       8.7      50.1      18.0       14.9        8.2
                              Appendix A: Page 111

-------
 EPA REGION VII WORKING CONDITIONS


 Question 73: Satisfaction with air temperature maintenance
   (N=431)


 Row%            Q73D AIR TEMP MAINT
                 VERY      SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
 TOTAL

                       1.9      25.8      17.8      37.7      16.9


 ETHNIC  BACKGROUND
WHITE                  1.7      25.7      17.7      39.1      15.7
NON-WHITE              1.8      28.6      23.2      26.8      19.6
RESPONDENT'S  SEX
FEMALE                 1.8       24.5      20.5      33.2      20.0
MALE                   2.0       27.0      15.8      42.3      12.8
AGE

UNDER 30               0.0       25.6       14.0       39.5       20.9
30-44                  2.2       23.3       19.0       36.6       19.0
45 PLUS                2.2       29.7       18.8       38.4       10.9
TIME IN REGION VII
< 3 YEARS             0.0       28.1       21.3       36.0       14.6
3 TO 8 YEARS          1.9       23.5       19.1       40.1       15.4
9 OR MORE             3.0       27.3       15.2       36.4       18.2
POSITION
SUPERVISORY           0.0      32.8      23.4      32.8       10.9
NON-SUPERVISORY       2.3      24.8      17.2      38.0       17.7
                              Appendix A: Page 112

-------
 EPA REGION VII WORKING CONDITIONS
 Question 73:  Satisfaction with meeting room schedule
   (N=431)
 Row%             Q73E MEETING ROOM
                 VERY       SATISFIED   NEUTRAL DISSATIS-    VERY
                 SATISFIED                     FIED         DISSAT
TOTAL

                       7.5       49.6       27.1       11.5       4.2


ETHNIC BACKGROUND
WHITE                  6.9       50.1       26.4       12.3        4.3
NON-WHITE             10.9       50.9       29.1        7.3        1.8
RESPONDENT'S SEX
FEMALE                9.6       45.9       25.7       13.8        5.0
MALE                  5.1       54.1       28.1        9.7        3.1
AGE

UNDER 30              7.0       58.1       32.6        2.3        0.0
30-44                 6.9       45.0       29.0       14.3        4.8
45 PLUS               8.3       54.7       21.2       10.9        4.4
TIME IN REGION VII
< 3 YEARS             6.9      49.4      28.7        9.2        5.7
3 TO 8 YEARS          7.4      47.5      25.9       14.2        4.9
9 OR MORE             7.9      51.5      27.3       10.9        2.4
POSITION
SUPERVISORY           7.8      53.1      14.1       17.2        7.8
NON-SUPERVISORY       7.6      49.3      29.2       10.5        3.4
                              Appendix A: Page 113

-------
 EPA REGION VII WORKING CONDITIONS


 Question 74: I feel valued and respected as an employee of Region VII
   (N=431)
 ROW%
Q74 VALUED EMPLOYEE
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
 TOTAL
                       6.8
               49.6
           22.4
           17.2
            4.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      7.2
      7.1
53.7
33.9
20.1
30.4
17.0
17.9
 2.0
10.7
RESPONDENT'S  SEX

FEMALE
MALE
      6.9
      7.1
50.0
51.0
18.8
24.5
17.9
16.3
 6.4
 1.0
AGE

UNDER 30
30-44
45 PLUS
      2.3
      7.4
      8.0
60.5
47.6
53.3
20.9
22.9
19.0
11.6
17.7
16.8
 4.7
 4.3
 2.9
TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
5.6
5.5
9.3
58.4
47.9
48.1
15.7
22.1
23.5
19.1
19.0
15.4
1.1
5.5
3.7
POSITION

SUPERVISORY
NON-SUPERVISORY
    12.5
     5.9
59.4
48.7
20.3
21.5
 6.3
19.5
 1.6
 4.2
                              Appendix A: Page 114

-------
 EPA REGION VII WORKING CONDITIONS
 Question 75:  My immediate work environment is physically safe
   (N=431)
 Row%
Q75 PHYSICALLY SAFE ENVIRONMENT
                  STRONGLY     AGREE UNCERTAIN  DISAGREE  STRONGLY
                  AGREE                                   DISAGREE
TOTAL
                      13.2
               66.8
           8.9
           7.5
           3.5
ETHNIC BACKGROUND

WHITE
NON-WHITE
     13.2
     14.5
67.0
69.1
 8.3
 9.1
8.0
1.8
3.4
5.5
RESPONDENT'S SEX

FEMALE
MALE
     13.2
     13.3
64.4
70.4
11.9
 5.1
5.9
8.7
4.6
2.6
AGE
UNDER 30
30-44
45 PLUS
      9.3
     13.0
     15.2
76.7
65.8
65.9
 4.7
 8.2
10.9
9.3
7.4
6.5
0.0
5.6
1.4
TIME IN REGION VII

< 3 YEARS            14.8
3 TO 8 YEARS         12.3
9 OR MORE            13.9
               64.8
               69.8
               64.8
           8.0
           6.2
          12.1
           9. 1
           6.8
           6.7
          3.4
          4.9
          2.4
POSITION

SUPERVISORY
NON-SUPERVISORY
     20.3
     12.1
62.5
67.8
 9.4
 8.8
4.7
7.6
3. 1
3.7
                             Appendix A: Page 115

-------
 EPA REGION VII PERSONNEL DIVERSITY
 Question 76: Barriers in Region VII hinder advancement of minorities
   (N=431)
 Row%
Q76 BARRIERS FOR MINORITIES
                  STRONGLY AGREE
                  AGREE
                    UNCERTAIN  DISAGREE  STRONGLY
                                         DISAGREE
 TOTAL
                       8.9
               14.8
           25.6
           32.9
           17.8
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
      2.9
     37.5
13.5
25.0
26.9
19.6
36.4
14.3
20.3
 3.6
RESPONDENT'S  SEX

FEMALE
MALE
     14.2
      2.0
17.8
11.2
30.1
20.9
27.9
39.3
10.0
26.5
AGE

UNDER 30
30-44
45 PLUS
      2.4
      9.5
      8.0
21.4
15.5
11.6
33.3
25.0
24.6
31.0
30.6
38.4
11.9
19.4
17.4
TIME IN REGION VII

< 3 YEARS             4.5
3 TO 8 YEARS         11.1
9 OR MORE             7 . 3
               15.7
               14.2
               14.6
          28.1
          27.2
          23.8
          33.7
          27.8
          38.4
          18.0
          19.8
          15.9
POSITION

SUPERVISORY
NON-SUPERVISORY
     6.3
     8.8
17.2
14. 1
20.3
26.8
39.1
32.2
17.2
18. 1
                              Appendix A: Page 116

-------
    EPA REGION VII PERSONNEL DIVERSITY
     uestion 77:  Progress made for equal opportunity to all employees
      (N=431)
Row%
                    Q77 EQUAL OPPORTUNITIES FOR ALL
                 STRONGLY AGREE
                 AGREE
                                        UNCERTAIN  DISAGREE  STRONGLY
                                                             DISAGREE
    TOTAL
 6.1
40.1
28.8
                                                   17.2
                                                                  7.8
ETHNIC BACKGROUND

WHITE
NON-WHITE
 5.5
12.5
45.0
16.1
27.7
26.8
                                                   16.7
                                                   23.2
                                                                  5.2
                                                                 21.4
   RESPONDENT'S SEX
^^1A
FEMALE
  LE
 iGE

UNDER 30
30-44
45 PLUS
                       6.9
                       5.6
 9.3
 6.1
 5.9
          39.2
          41.8
39.5
39.8
41.9
          28.1
          28.6
34.9
28.6
25.0
          15.7
          18.4
                                                   11.6
                                                   16.5
                                                   19.9
                                                             10.1
                                                              5.6
                                                                  4.7
                                                                  9.1
                                                                  7.4
   TIME IN REGION VII
< 3 YEARS
3 TO 8 YEARS
9 OR MORE
6.7
6.8
5.5
44.9
37.9
39.9
34.8
24.8
29.4
9.0
20.5
17.8
4.5
9.9
7.4
POSITION

SUPERVISORY
NON-SUPERVISORY
11.1
 5.4
65.1
36.0
14.3
30.9
                                                    9.5
                                                   18.4
                                                                  0.0
                                                                  9.3
                                 Appendix A: Page 117

-------
 EPA REGION VII SENIOR MANAGEMENT


 Question 78: Senior management has recently made positive changes
   (N=431)
 Row%
Q78 POSITIVE
CHANGES RECENTLY
^ ^ ••• •• ^ flM •• ••» •_ ^ *B ••» ^ ••• ^ ^ •

      YES
                                  NO
 TOTAL
                      35.0
               65.0
 ETHNIC  BACKGROUND

 WHITE
 NON-WHITE
     34.2
     38.0
 65.8
 62.0
RESPONDENT'S  SEX

FEMALE
MALE
     36.0
     35.1
64.0
64.9
AGE

UNDER 30
30-44
45 PLUS
     37.8
     34.7
     36.6
62.2
65.3
63.4
TIME IN REGION VII

< 3 YEARS            36.3
3 TO 8 YEARS         38.1
9 OR MORE            32.7
               63.8
               61.9
               67.3
POSITION

SUPERVISORY
NON-SUPERVISORY
    45.9
    33.4
54.1
66.6
                              Appendix A: Page 118

-------
 EPA REGION VII
 demographics  by supervisory status
   (N=431)
 Col%          POSITION                          TOTAL

                   SUPERVISORY  NON-SUPERVISORY
ETHNIC BACKGROUND

WHITE                     95.2              84.6             86.3
NON-WHITE                  4.8              15.4             13.7
RESPONDENT'S SEX
FEMALE                    37.5              55.5              52.6
MALE                      62.5              44.5              47.4
AGE

 NDER 30                   0.0              12.2              10.3
 0-44                     51.6              56.8              56.1
t5 PLUS                   48.4              31.0              33.6
TIME IN REGION VII
< 3 YEARS                 4.7              24.2              21.2
3 TO 8 YEARS             32.8              40.6              39.3
9 OR MORE                62.5              35.2              39.5
                              Appendix A: Page 119

-------
 EPA REGION VII
 demographics by female/male
   (N=431)
 Col%
RESPONDENT'S SEX    TOTAL

   FEMALE      MALE
 ETHNIC BACKGROUND

 WHITE
 NON-WHITE
     78.0
     22.0
 95.4
  4.6
86.3
13.7
AGE

UNDER  30
30-44
45 PLUS
     11.9
     63.0
     25.1
 8.6
48.5
42.9
10.3
56.1
33.6
TIME IN REGION VII

< 3 YEARS             24.5
3 TO 8 YEARS          40.0
9 OR MORE             35.5
               17.7
               37.9
               44.4
          21.2
          39.3
          39.5
POSITION

SUPERVISORY
NON-SUPERVISORY
    10.9
    89. 1
20.2
79.8
15.1
84.9
                              Appendix A: Page 120

-------
                Appendix B:
Means and standard deviations for rating questions

-------
 EPA REGION VII  COMMUNICATIONS


 Question  1: Atmosphere of open,  informal  and  honest  communication

 Criterion Variable  : "" Ql COMMUNICATION
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing =  6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.127
3.476
3.103
3.143
3.364
3.243
2.985
3.308
3.048
3.155
3.087
3.182
2.830
3.294
3.117
3.375
2.937
3.155
1.081
1.209
1.063
1.135
1.206
1.082
1.060
1.109
0.936
1.114
1.070
1.079
0.997
1.094
1.085
1.188
1.091
1.076
425
21
348
56
11
218
196
13
42
232
138
11
88
163
163
8
63
354
98.
4.
81.
13.
2.
51.
46.
3.
9.
54.
32.
2.
20.
38.
38.
1.
14.
83.
                              Appendix B: Page 1

-------
 EPA REGION VII COMMUNICATIONS


 Question  3:  Allowed to openly discuss issues that affect our jobs
                     ^r
 Criterion Variable :   Q3  OPEN DISCUSSION
                                                Mean
S.D.
N
PC'
For entire  sample   (  Missing  =  7  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.205
2.286
2.144
, 2.564
2.364
2.295
2.097
2.429
2.146
2.186
2.232
2.182
2.125
2.278
2.178
1.750
2.032
2.246
1.148
1.231
1.125
1.214
1.286
1.189
1.089
1.222
0.963
1.159
1.179
1.168
1.015
1.247
1.116
0.886
1.047
1. 167
424
21
348
55
11
217
196
14
41
231
"8 1
1
11
88
162
163
8
63
353
98
5
82
13
2.
51.
46.
3.
9.
54.
£ .
20.
38.
38.
1.
14.
83.
                              Appendix B: Page 2

-------
 EPA REGION VII COMMUNICATIONS


 Question 6: Information communicated to me  is very  selective
                     .r
 Criterion Variable  :  Q6 WITHHOLD  INFO
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
     IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.734
2.381
2.781
2.571
2.455
2.582
2.919
2.357
2.690
2.687
2.863
2.636
2.807
2.530
2.903
2.375
3.254
2.650
1.137
1.071
1.134
1.158
1.036
1.146
1.108
0.929
1.000
1.156
1.156
1.027
1.113
1.093
1.175
0.916
1.177
1.111
428
21
351
56
11
220
197
14
42
233
139
11
88
164
165
8
63
357
99
4
82
13
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 3

-------
 EPA REGION VII  COMMUNICATIONS


 Question  7:  I feel  my opinions  are encouraged  and  respected

 Criterion Variable  :*  Q7  MY  OPINIONS
                                                Mean
S.D.
N
PC
For entire sample   ( Missing  =  4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.539
3.143
2.463
2.786
3.364
2.623
2.398
3.357
2.524
2.515
2.500
3.273
2.330
2.616
2.524
3.500
2.175
2.581
1.021
1.062
0.965
1.232
1.027
1.063
0.942
1.008
0.917
1.026
1.020
1.104
0.840
1.024
1.077
1.069
0.925
1.016
427
21
350
56
11
220
196
14
42
233
138
11
88
164
164
8
63
356
99
4
82
13
2
51
45
3
9
54
32
20
38
38
1
14
83
                              Appendix B: Page 4

-------
EPA REGION VII COMMUNICATIONS


Question 8: I feel I have access to  information  I need to do my  job

Criterion Variable r  Q8 INFO FOR JOB
For entire sample   ( Missing = 5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2 =NON-SUPERVISORY
                                               Mean
S.D.
N
PC
2.235
2.476
2.197
2.382
2.636
2.280
2.162
2.538
2.220
2.249
2.187
2.636
2.299
2.189
2.220
2.875
2.016
2.259
0.903
0.873
0.879
1.045
0.809
0.936
0.865
0.776
0.759
0.904
0.952
0.809
0.794
0.911
0.953
0.835
0.793
0.915
426
21
350
55
. 11
218
197
13
41
233
139
11
87
164
164
8
63
355
98
4
82
12
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 5

-------
 EPA REGION VII  PERFORMANCE


 Question  9:  I would  like more influence  on  how  I  complete  my  tasks

 Criterion Variable  :'  Q9 COMPLETE  MY  TASKS
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing  =  7  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.675
2.238
2.740
2.415
2.182
2.667
2.711
2.071
2.585
2.688
2.739
2.182
2.663
2.552
2.835
2.125
3.032
2.623
1.137
0.995
1.145
1.082
0.603
1.133
1.162
0.616
1.072
1.137
1.186
0.751
1.080
1.145
1.163
0.354
1.231
1.119
424
21
350
53
11
216
197
14
41
231
138
t
\
11
86
163
164
8
63
353
98
5
82
12
2
50
46
3
9
54
»"
20
38
38
1
14
83
                              Appendix B: Page 6

-------
 EPA REGION VII SUPERVISION


 Question 11: Supervisors interested  in my suggestions  for  improvement

 Criterion Variable  :' Qll SUPER  INTEREST MY SUGGEST
                                               Mean
S.D.
N
Per
For entire sample   ( Missing = 3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.514
3.000
2.444
2.768
3.273
2.568
2.411
3.214
2.452
2.442
2.583
3.273
2.409
2.524
2.509
3.000
2.254
2.549
1.034
1.049
0.989
1.221
1.009
1.085
0.958
0.975
0.861
1.016
1.096
0.905
0.879
1.059
1.080
0.926
0.967
1.042
428
21
351
56
11
220
197
14
42
233
139
11
88
164
165
8
63
357
99
4
82
13
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 7

-------
 EPA REGION VII QUALITY


 Question 12:  People in Region VII are encouraged to be  creative

 Criterion Variable :*  Q12  ENCOURAGE CREATIVITY
                                                Mean
S.D.
N
Pet
 For entire  sample   ( Missing  =  3  )

 ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.881
3.190
2.860
2.893
3.636
2.886
2.832
3.286
2.905
2.893
2.813
3.273
2.830
3.018
2.745
3.500
2.444
2.944
1.077
1.123
1.069
1.107
1.027
1.111
1.029
1.139
0.932
1.107
1.060
1.009
1.008
1.110
1.069
1.069
1.059
1.061
428 99.
21 4.
351 82.
56 13.
11 2.
220 51.
197 46.
14 3.
42 9.
233 54.
139 ^^-
11
88 20.
164 38.
165 38.
8 1.
63 14.
357 83.
                              Appendix B: Page 8

-------
EPA REGION VII PERFORMANCE


Question 15: I have sufficient authority to  solve  routine  situations

Criterion Variable  :  Q15 SUFFICIENT AUTHORITY
For entire sample   ( Missing = 4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
Pet
2.302
2.810
2.234
2.545
2.818
2.333
2.239
2.786
2.293
2.296
2.266
3.000
2.437
2.415
2.073
2.625
2.000
2.348
1.046
0.928
1.013
1.214
0.982
1.093
0.989
0.975
1.101
1.039
1.047
1.000
0.997
1.118
0.954
0.916
1.016
1.047
427
21
351
55
11
219
197
14
41
233
139
11
87
164
165
8
63
356
99
4
82
12
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                               Appendix B: Page 9

-------
 EPA REGION  VII  PERFORMANCE
Question  16:  Most  people  in  Region VII  concerned with  following  rules

Criterion Variable :*  Q16 FOLLOW RULES
For entire sample   ( Missing  =  8  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
Pet
2.461
2.619
2.424
2.636
2.182
2.611
2.311
2.286
2.436
2.481
2.453
2.091
2.529
2.509
2.402
1.875
2.323
2.499
0.968
1.322
0.920
1.095
1.079
1.064
0.817
0.994
0.821
1.017
0.926
0.944
1.042
1.039
0.849
0.835
0.785
0.995
423
21
347
55
11
216
196
14
39
231
139
11
85
163
164
8
62
353
98.
5.
82.
13.
2.
51.
46.
3.
9.
54.

.
20.
38.
38.
1.
14.
83.
                              Appendix B: Page 10

-------
 EPA REGION VII QUALITY


 Question 19: Encouraged to analyze tasks and make recommendations

 Criterion Variable  :-' Q19 ANALYZE TASKS
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 9  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.441
2.333
2.424
2.596
2.636
2.467
2.401
2.643
2.634
2.391
2.445
2.818
2.447
2.479
2.374
2.625
2.125
2.494
1.054
1.017
1.044
1.142
0.809
1.086
1.033
0.842
1.019
1.079
1.043
0.874
1.029
1.050
1.083
1.061
1.047
1.048
422
21
349
52
11
214
197
14
41
230
137
11
85
163
163
8
64
350
97.
5.
82.
12.
2.
50.
46.
3.
9.
54.
32.
2.
20.
38.
38.
1.
15.
82.
                              Appendix B: Page 11

-------
 EPA  REGION VII  QUALITY


 Question  20: Taking  risks  to improve performance  is  encouraged

 Criterion Variable  :"" Q20  RISKS  ENCOURAGED
                                                Mean
                                        S.D,
N
PC-
For entire sample

ETHNIC BACKGROUND
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
(  Missing = 8 )
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.059
3.238
3.046
3.075
3.545
3.014
3.081
3.643
3.024
3.069
2.993
3.455
2.942
3.123
3.030
3.750
2.750
3.100
1.088
1.091
1.079
1.158
1.036
1.129
1.042
0.929
1.060
1.121
1.047
1.128
1.044
1.102
1.093
1.035
1.039
1.087
423
21
349
53
11
215
197
14
41
231
137
11
86
162
164
8
64
351
98
5
82
12
2
50
46
3
9
54
32
20
38
38
1
15
83
                              Appendix B: Page 12

-------
 EPA REGION VII QUALITY


 Question 21: I understand  the mission of  EPA

 Criterion Variable  :'" Q21  UNDERSTAND MISSION
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing = 7  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.113
2.524
2.077
2.189
2.182
2.074
2.152
2.214
2.268
2.177
1.949
2.364
2.326
2.129
1.970
2.250
1.719
2.182
0.857
0.814
0.845
0.921
0.603
0.832
0.896
0.579
0.837
0.906
0.780
0.809
0.874
0.840
0.847
0.707
0.603
0.881
424
21
350
53
11
216
197
14
41
232
137
11
86
163
164
8
64
352
98
5
82
12
2
50
46
3
9.
54
32
2
20
38
38
1
15.
83.
                              Appendix B: Page 13

-------
 EPA  REGION  VII  PERFORMANCE
 Question  22:  Outstanding  achievements  are  rewarded  in ray department

 Criterion Variable  :' Q22  REWARD ACHIEVEMENTS
For entire sample   ( Missing =  8  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC-
2.738
3.048
2.696
2.887
3.364
2.745
2.694
3.214
2.585
2.801
2.628
3.091
2.512
2.821
2.750
3.250
2.381
2.790
1.172
1.322
1.134
1.340
0.924
1.259
1.076
0.975
0.999
1.214
1.157
1.044
1.082
1.158
1.230
1.035
1.099
1.177
423
21
349
53
11
216
196
14
41
231
137
11
86
162
164
8
63
352
98
5
82
12
2
51
46
3
9
54
32
20
38
38
1
14,
83.
                              Appendix B: Page 14

-------
EPA REGION VII QUALITY


Question 23: I know who my internal customers are

Criterion Variable :  Q23 INTERNAL CUSTOMERS
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing = 10 )

ETHNIC BACKGROUND
                     ^(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
1.922
2.000
1.908
1.981
2.273
1.883
1.944
2.286
2.250
1.922
1.788
2.273
2.094
1.925
1.805
2.250
1.672
1.960
0.708
0.707
0.695
0.796
0.467
0.721
0.701
0.469
0.870
0.726
0.599
0.467
0.868
0.685
0.625
0.707
0.668
0.706
421
21
347
53
11
213
197
14
40
230
137
11
85
161
164
8
64
349
97
5
82
12
2
50
46
3
9
54
32
2
20
38
39
1
15
82
                              Appendix B: Page 15

-------
 EPA REGION VII  QUALITY
Question 24:  I know  who  my  external  customers  are
                     *
Criterion Variable  :   Q24 EXTERNAL CUSTOMERS
For entire sample   ( Missing =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC
2.
1.
1.
2.
2.
2.
1.
2.
2.
2.
1.
2.
2.
2.
1.
2.
1.
2.
000
905
977
189
182
014
975
143
268
061
801
273
153
012
890
375
719
043
0.805
0.700
0.793
0.900
0.603
0.877
0.731
0.535
0.837
0.875
0.642
0.467
0.893
0.798
0.768
0.518
0.701
0.817
421 97
21 5
347 82
53 12
11 2
213 50
197 46
14 3
41 9
230 54
136 ^&
11
85 20
161 38
164 39
8 1
64 15
, 349 82
                              Appendix B: Page 16

-------
 EPA REGION VII QUALITY


 Question 25: I understand my customers' needs

 Criterion Variable  :' Q25 UNDERSTAND NEEDS
                                               Mean
S.D.
N
PC
For entire sample   ( Missing = 13  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.194
2.143
2.195
2.208
2.364
2.170
2.210
2.286
2.415
2.215
2.081
2.364
2.259
2.258
2.086
2.375
2.081
2.210
0.798
0.573
0.804
0.840
0.505
0.870
0.726
0.469
0.865
0.836
0.723
0.505
0.888
0.828
0.723
0.518
0.795
0.803
418
21
344
53
11
212
195
14
41
228
135
11
85
159
163
8
62
348
97
5
82
12
2
50
46
3
9
54
32
2
20
38
39
1
14
83
                              Appendix B: Page 17

-------
 EPA  REGION  VII  QUALITY


 Question  27:  There are incentives  in  Region VII  to  encourage workers

 Criterion Variable :*  Q27  INCENTIVES
                                                Mean
S.D.
N    Pet
For entire sample   ( Missing  =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.055
3.400
3.043
3.000
3.600
3.103
2.975
3.385
2.927
3.177
2.853
3.400
2.977
3.217
2.915
3.857
2.734
3.097
1.082
1.095
1.058
1.225
0.843
1.109
1.057
0.961
0.905
1.118
1.051
0.966
1.017
1.059
1.126
0.690
1.073
1.077
421 97.
20 4.
348 82.
53 12.
10 2.
214 50.
197 46.
13 3.
41 9.
231 54.
136 ^^.
10
86 20.
161 38.
164 39.
7 1.
64 15.
350 83.
                              Appendix B: Page 18

-------
 EPA REGION VII QUALITY


 Question 28: Quality improvement efforts have made positive  impact

 Criterion Variable  : " Q28 QUALITY IMPROVEMENTS
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.012
3.250
3.006
2.963
3.636
3.042
2.944
3.500
2.643
3.004
3.088
3.364
2.828
3.098
3.000
3.250
2.859
3.034
0.987
1.164
0.986
0.931
1.027
0.961
1.004
1.019
0.577
1.000
1.032
1.027
0.879
1.026
0.991
0.886
1.021
0.982
425
20
351
54
11
216
198
14
42
232
137
11
87
163
164
8
64
353
98
4
82
12
2
50
46
3
9
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 19

-------
 EPA REGION VII  TEAMWORK
 Question  29:  I  have trust and confidence in the  people  with whom I work

 Criterion Variable :•  Q29 TRUST CO-WORKERS
For entire sample   (  Missing  =  4  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
Pet
2.412
2.850
2.325
2.804
2.636
2.536
2.260
2.714
2.442
2.427
2.346
2.727
2.270
2.518
2.362
2.875
2.266
2.428
1.011
0.875
0.955
1.257
0.924
1.095
0.894
0.914
0.959
1.071
0.930
0.786
0.926
1.088
0.980
0.835
0.947
1.024
427
20
351
56
11
220
196
14
43
234
136
11
89
164
163
8
64
355
99.
4.
82.
13.
2.
51.
45.
3.
10.
54.
31.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 20

-------
 EPA REGION VII TEAMWORK


 Question 30: People  in my  section work well  together  as  a  team

 Criterion Variable  :* Q30  SECTION TEAM WORK
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.362
2.850
2.307
2.536
2.636
2.406
2.298
2.929
2.419
2.389
2.241
2.636
2.404
2.451
2.232
2.250
2.047
2.421
1.037
1.137
1.017
1.078
1.206
1.090
0.965
1.207
0.906
1.084
0.959
1.206
0.997
1.064
1.013
0.886
0.983
1.041
428
20
352
56
11
219
198
14
43
234
137
11
89
164
164
8
64
356
99
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 21

-------
 EPA REGION VII  TEAMWORK
 Question  32:  Team members  share  the  praise when  the  team  succeeds

 Criterion Variable : =  Q32  SHARE  PRAISE
For entire sample   ( Missing  =  9  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
Pet
2.668
2.947
2.647
2.709
3.000
2.725
2.588
3.154
2.714
2.684
2.581
3.000
2.557
2.769
2.607
2.750
2.222
2.746
0.991
1.079
0.983
1.012
1.054
1.077
0.879
0.987
1.019
0.987
0.985
1.000
0.828
1.065
0.990
0.707
0.991
0.978
422
19
348
55
10
218
194
13
42
231
136
1
11
88
160
163
8
63
351
97.
4.
82.
13.
2.
51.
46.
3.
10.
54.
20.
37.
38.
1.
14.
83.
                              Appendix B: Page 22

-------
EPA REGION VII TEAMWORK


Question 33: Team members share the responsibility when the team  fails

Criterion Variable  :" Q33 SHARE RESPONSIBILITY
                                               Mean
S.D.
N
PC
For entire sample   ( Missing = 12  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2
2
2
3
2
2
2
3
2
2
2
2
2
2
2
2
2
2
.821
.947
.786
.000
.900
.838
.798
.077
.952
.786
.815
.909
.770
.994
.673
.750
.714
.842
0
1
0
0
1
1
0
1
0
0
0
1
0
1
0
1
1
0
.968
.224
.959
.923
.101
.015
.910
.038
.962
.961
.979
.044
.803
.040
.951
.165
.054
.949
419
19
345
55
10
216
193
13
42
229
135
11
87
159
162
8
63
348
97
4
82
13
2
51
46
3
10
54
32
2
20
37
38
1
15
83
                              Appendix B: Page 23

-------
 EPA REGION  VII  SUPERVISION
 Question  34:  Assignment time frame  and  priorities  are  clearly  explained

 Criterion Variable  :"  Q34  PRIORITIES  CLEAR
For entire sample   ( Missing  =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC-
2.568
2.950
2.551
2.536
2.636
2.595
2.533
2.786
2.488
2.592
2.529
2.818
2.528
2.712
2.430
2.250
2.587
2.571
1.098
1.276
1.077
1.159
1.206
1.199
0.972
1.188
1.099
1.119
1.062
1.250
1.078
1.180
1.001
1.165
1.072
1.103
428
20
352
56
11
220
197
14
43
233
138
{
1
11
89
163
165
8
63
357
99
4
82
13
2
51
46
3
10
54
•„
20
38
38
1
14
83
                              Appendix B: Page 24

-------
EPA REGION VII SUPERVISION


Question 35: Supervisor asks for explanation before  criticizing  my  work

Criterion Variable  :  Q35 CRITICIZE WORK
For entire sample   ( Missing = 7  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC:
2.712
2.850
2.665
2.964
2.800
2.835
2.571
2.769
2.786
2.714
2.681
2.800
2.750
2.714
2.685
2.429
2.698
2.720
1.131
1.226
1.114
1.186
1.229
1.222
1.003
1.166
1.138
1.137
1.127
1.317
1.085
1.180
1.103
1.134
1.102
1. 138
424
20
349
55
10
218
196
13
42
231
138
10
88
161
165
7
63
354
98
4
82
13
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 25

-------
 EPA REGION VII  COMMUNICATIONS
 Question  36:  I  feel  that I  can be  direct  and  honest  with  my  supervisor

 Criterion Variable  :*  Q36 HONEST WITH  SUPER
For entire sample   ( Missing  =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
Pet
2.371
2.600
2.338
2.500
2.818
2.441
2.269
2.857
2.349
2.373
2.326
2.545
2.315
2.411
2.352
2.500
2.286
2.384
1.169
1.046
1.158
1.279
1.250
1.275
1.027
1.167
1.110
1.229
1.082
1.036
1.093
1.294
1.092
1.069
1.099
1.186
428
20
352
56
11
220
197
14
43
233
138
|
5
11
89
163
165
8
63
357
99.
4.
82.
13.
2.
51.
46.
3.
10.
54.
^a.'
w
20.
38.
38.
1.
14.
83.
                              Appendix B: Page 26

-------
EPA REGION VII SENIOR MANAGEMENT



Question 37: Philosophy direction for Region VII has been communicated
                     X
Criterion Variable  :  Q37 CLEAR PHILOSOPHY
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing = 7  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.507
3.650
3.503
3.481
4.091
3.523
3.457
3.786
3.122
3.595
3.445
3.909
3.407
3.580
3.461
3.750
3.492
3.504
0.989
1.182
0.978
1.005
0.701
0.988
0.997
0.893
0.954
1.044
0.882
0.701
0.925
1.067
0.953
1.232
1.061
0.972
424
20
350
54
11
216
197
14
41
232
137
11
86
162
165
8
63
353
98
4
82
12
2
50
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 27

-------
 EPA  REGION  VII  SUPERVISION
 Question  38:  Supervisor  helps  me develop  my  skills  so  I  can  advance

 Criterion Variable  : "  Q38  DEVELOP MY  SKILLS
For entire sample   ( Missing  =  5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC-
2.822
3.200
2.791
2.875
3.091
2.835
2.792
3.214
2.762
2.705
3.000
3.000
2.693
2.841
2.859
3.125
2.641
2.847
1.173
1.152
1.160
1.251
1.136
1.266
1.065
1.051
1.185
1.188
1.135
1.183
1.097
1.198
1.191
1.246
1.045
1.192
426
20
350
56
11
218
197
14
42
234
136
/
!
11
88
164
163
8
64
354
98
4
82
13,
2.
51.
46.
3.
9.
54.
A
w
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 28

-------
 EPA REGION VII PERSONNEL CHANGE


 Question 39: Supervisor explains reasons  for  changes  that affect me

 Criterion Variable  :" Q39 EXPLAINS CHANGES
                                                Mean
S.D.
N
Pet
For entire sample   ( Missing = 5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.587
2.500
2.567
2.745
2.636
2.696
2.465
2.692
2.465
2.592
2.606
2.818
2.573
2.620
2.546
2.500
2.578
2.590
1.099
1.100
1.072
1.265
1.206
1.217
0.938
1.182
1.008
1.130
1.073
1.250
1.117
1.112
1.073
1.069
1.066
1. 108
426
20
351
55
11
217
198
13
43
233
137
11
89
163
163
8
64
354
98
4
82
12
2
50
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 29

-------
 EPA  REGION  VII  SUPERVISION


 Question  40:  Involved,  when  possible,  in  decisions  that  affect  my  work

 Criterion Variable  :' Q40 DECISIONS  INVOLVE ME
For entire sample   ( Missing =  4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC*
2.534
2.650
2.507
2.661
2.545
2.571
2.492
2.643
2.419
2.554
2.526
2.636
2.618
2.626
2.390
2.250
2.406
2.563
1.175
1.089
1.166
1.269
1.036
1.270
1.072
1.008
1.052
1.245
1.112
1.120
1.153
1.228
1. 132
0.707
1.094
1.197
427
20
351
56
11
219
197
14
43
233
137
(
I
11
89
163
164
8
64
355
99
4
82
13
2
51
46
3
10
54
m
w
20
38
38
1
15
83
                              Appendix B: Page 30

-------
EPA REGION VII SUPERVISION


Question 41: My supervisor criticizes me  in  front  of other  people

Criterion Variable  :' Q41 OPEN CRITICISM
                                               Mean
S.D.
N
PC"
For entire sample   ( Missing = 4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.981
3.950
3.954
4.161
3.727
3.945
4.035
3.643
4.119
3.949
4.029
3.455
4.056
4.000
3.957
3.750
4.078
3.969
1.034
1.050
1.057
0.869
1.104
1.126
0.920
1.082
0.803
1.067
1.036
1.128
0.958
1.036
1.064
1.282
0.896
1.053
427
20
351
56
11
218
198
14
42
234
137
11
89
163
164
8
64
355
99
4
82
13
2
51
46
3
9
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 31

-------
 EPA REGION VII SUPERVISION
 Question 42:  Supervisor gives me timely and useful  feedback

 Criterion Variable :   Q42  TIMELY FEEDBACK
For entire  sample   ( Missing  =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
Pet
2.731
2.550
2.744
2.714
2.636
2.845
2.611
2.786
2.698
2.726
2.745
2.909
2.742
2.774
2.671
2.375
2.734
2.739
1. 108
1.050
1.098
1.202
1.120
1.213
0.969
1.122
1.166
1.139
1.043
1.221
1.103
1.158
1.057
0.916
1.027
1.127
428 99.
20 4.
352 82.
56 13.
11 2.
219 51.
198 46.
14 3.
43 10.
234 54.
137 ^^.
11
89 20.
164 38.
164 38.
8 1.
64 15.
356 83.
                              Appendix B: Page 32

-------
EPA REGION VII SUPERVISION


Question 43: My supervisor appreciates me and  the  job  I  do
                    .r
Criterion Variable  :  Q43 SUPER APPRECIATES ME
                                               Mean
S.D.
N
PC
For entire sample   ( Missing = 3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.283
2.650
2.250
2.357
2.636
2.342
2.197
2.929
2.116
2.282
2.270
2.545
2.213
2.299
2.287
2.250
2.250
2.289
1.109
1.089
1.083
1.257
1.027
1.222
0.970
1.072
0.981
1.152
1.061
1.036
1.017
1.173
1.101
1.035
1.069
1.120
428
20
352
56
11
219
198
14
43
234
137
11
89
164
164
8
64
356
99
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 33

-------
 EPA  REGION  VII  SUPERVISION
 Question  44:  My  supervisor praises me when I  do  tasks  extremely  well

 Criterion Variable :  *Q44  SUPER PRAISES  ME
For entire sample   (  Missing  =  3  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
Pet
2.388
2.300
2.369
2.536
2.455
2.397
2.374
2.571
2.256
2.393
2.401
2.727
2.213
2.439
2.409
2.250
2.406
2.388
1.147
1.031
1.150
1.175
1.036
1.246
1.038
1.016
1.002
1.211
1.095
1.191
1.071
1.199
1.129
0.707
1.065
1.171
428
20
352
56
11
219
198
14
43
234
137
11
89
164
164
8
64
356
99.
4.
82..
13.
2.
51..
46.
3.
lO.i
54.'
32.
•
20.,
38.
38.
1.'.
15.'
83.1
                              Appendix B: Page 34

-------
EPA REGION VII SUPERVISION


Question 45: My supervisor encourages me to ask questions

Criterion Variable  :" Q45 ASK QUESTIONS
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 3 )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.397
2.400
2.389
2.446
2.636
2.384
2.399
2.786
2.326
2.376
2.416
2.545
2.247
2.433
2.433
2.375
2.438
2.390
1.065
0.995
1.070
1.077
1.120
1.141
0.976
1.122
1.040
1. 114
0.983
1.128
1.003
1. 119
1.040
1.061
0.974
1.083
428
20
352
56
11
219
198
14
43
234
137
11
89
164
164
8
64
356
99
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 35

-------
 EPA REGION VII  COMMUNICATIONS
Question  46: Conflicts  are  honestly  discussed  and  resolved  in  my  section

Criterion Variable  : = Q46 CONFLICTS  DISCUSSED
For entire sample   ( Missing =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC-
2.839
3.350
2.795
2.929
3.000
2.959
2.697
3.143
2.884
2.855
2.766
2.818
2.865
2.933
2.732
2.625
2.344
2.933
1.118
1.089
1.116
1.110
1.265
1.155
1.056
1. 167
1.117
1.122
1.113
1.168
1.025
1.219
1.057
0.916
1.027
1.116
428
20
352
56
11
219
198
14
43
234
137
|
\
11
89
164
164
8
64
356
99
4
82
13
2
51
46
3
10
54
A
w
20
38
38
1
15
83
                              Appendix B: Page 36

-------
EPA REGION VII  SUPERVISION
 uestion 47: I understand day to  day  concerns  of  my  supervisor

Criterion Variable  : " Q47 DAY TO  DAY  CONCERNS
                                                Mean
S.D.
N
Pc-
For entire sample   ( Missing = 5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.697
3.000
2.659
2.839
3.000
2.702
2.677
3.077
2.860
2.747
2.526
2.909
2.843
2.778
2.524
2.625
2.250
2.780
1.069
1.029
1.066
1.092
1.054
1.102
1.036
1.038
1.125
1.079
1.022
1.044
1.032
1.126
1.018
0.916
1.069
1.055
426
18
352
56
10
218
198
13
43
233
137
11
89
162
164
8
64
354
98
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 37

-------
 EPA  REGION  VII  COMMUNICATIONS


 Question  48: My supervisor  gives  me  clear  directions

 Criterion Variable  :"  Q48 CLEAR DIRECTIONS
                                               Mean
S.D.
N
PC:
For entire sample   ( Missing  =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.634
2.476
2.645
2.625
2.455
2.656
2.621
2.643
2.780
2.593
2.659
2.818
2.545
2.689
2.615
2.375
2.742
2.621
1.078
0.981
1.075
1.137
1.128
1.137
1.010
1.151
1.107
1.071
1.080
1.250
1.038
1.125
1.043
1.188
1.100
1.073
421 97
21 5
344 81
56 13
11 2
215 51
195 46
14 3
41 9
231 54
135 ^^
11
88 20
161 38
161 38
8 1
62 14
351 83
                              Appendix B: Page 38

-------
EPA REGION VII COMMUNICATIONS


Question 49: My supervisor gives me timely directions

Criterion Variable  :  Q49 TIMELY DIRECTIONS
For entire sample  ( Missing = 10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC-
2.613
2.524
2.625
2.571
2.364
2.647
2.590
2.571
2.610
2.597
2.644
2.727
2.511
2.708
2.565
2.250
2.710
2.604
1.037
1.030
1.031
1.093
1.027
1.121
0.939
1.089
1.070
1.033
1.040
1.191
0.983
1.099
0.992
1.035
1.030
1.039
421
21
344
56
11
215
195
14
41
231
135
11
88
161
161
8
62
351
97
5
81
13
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 39

-------
 EPA REGION  VII  WORKING CONDITIONS
 Question  50: My  supervisor demands obedience and strict discipline

 Criterion Variable  :   Q50  STRICT DISCIPLINE
For entire sample   ( Missing  =  13  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
PC
3
3
3
3
2
3
3
2
3
3
3
2
3
3
3
2
3
3
.488
.286
.539
.241
.909
.523
.482
.714
.425
.607
.385
.909
.655
.531
.394
.875
.210
.552
1.106
1.146
1.091
1.164
0.831
1.149
1.066
0.825
1.174
1.101
1.086
0.831
0.986
1.176
1.099
0.835
1.230
1.079
418 97
21 5
343 82
54 12
11 2
214 51
193 46
14 3
40 9
229 54
135 ^^
11
87 20
160 38
160 38
8 1
62 14
348 83
                              Appendix B: Page 40

-------
EPA REGION VII GENERAL PERSONNEL


Question 51: Satisfaction with  library services

Criterion Variable  :" Q51A LIBRARY SERVICES
For entire sample   ( Missing = 11  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
PC
2.269
2.429
2.235
2.426
2.636
2.270
2.247
2.571
2.375
2.255
2.230
2.727
2.471
2.231
2.167
3.000
2.355
2.237
0.861
1.028
0.839
0.924
0.924
0.871
0.846
0.852
1.030
0.834
0.855
0.786
0.900
0.870
0.813
0.756
0.925
0.845
420
21
345
54
11
215
194
14
40
231
135
11
87
160
162
8
62
350
97
5
82
12
2
51
46
3
9
55
32
2
20
38
38
1
14
83
                              Appendix B: Page 41

-------
 EPA  REGION VII GENERAL PERSONNEL


 Question  51:  Satisfaction with career counseling

 Criterion Variable :   Q51B CAREER COUNSELING
                                                Mean
S.D.
N
PC-
For entire  sample   (  Missing  =  17  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.143
3.524
3.155
2.902
3.455
3.033
3.245
3.308
3.075
3.140
3.152
3.455
3.093
3.112
3.178
3.625
2.952
3.166
0.842
0.680
0.826
0.944
0.522
0.917
0.750
0.630
0.616
0.887
0.842
0.820
0.761
0.876
0.851
0.518
0.858
0.839
414
21
342
51
11
211
192
13
40
229
132 I
11
86
160
157
8
62
344
96
5
82
12
2
51
46.
3.
9
55.
^^r
2.
20
38
37
1.
15.
83 .
                              Appendix B: Page 42

-------
EPA REGION VII GENERAL PERSONNEL


Question 51: Satisfaction with benefits counseling

Criterion Variable  := Q51C BENEFITS COUNSELING
                                               Mean
S.D.
N
For entire sample   ( Missing = 14 )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.940
3.286
2.939
2.808
3.182
2.831
3.047
3.071
3.050
2.861
3.030
3.364
2.814
2.831
3.087
3.625
2.903
2.931
0.930
1.056
0.932
0.841
0.751
0.936
0.920
0.730
0.904
0.952
0.912
0.674
0.861
0.947
0.941
0.916
1.003
0.913
417
21
344
52
11
213
193
14
40
230
133
11
86
160
160
8
62
347
96
5
82
12
2
51
46
3
9
55
31
2
20
38
38
1
14
83
                              Appendix B: Page 43

-------
 EPA REGION VII  GENERAL PERSONNEL


 Question  51:  Satisfaction with office  supply  services

 Criterion Variable  :'  Q51D OFFICE SUPPLIES
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing  =  13  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.177
2.810
3.249
2.846
3.455
3.310
3.015
3.429
3.150
3.316
2.917
3.545
3.500
3.156
3.000
3.625
3.177
3.167
1.145
1.030
1.142
1.144
1.128
1.157
1.117
1.016
0.949
1.179
1.115
0.934
1.015
1.168
1.167
0.916
1.181
1. 144
418 97
21 5
345 82
52 12
11 2
213 51
194 46
14 3.
40 9.
231 55
133 ^1
11
86 20
160 38
161 38.
8 1
62 14
348 83
                              Appendix B: Page 44

-------
 EPA REGION VII GENERAL PERSONNEL
 uestion 51: Satisfaction with centralized processing  of  travel

Criterion Variable  :  Q51E CENTRAL PROCESSING
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 14  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
••IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.561
2.476
2.590
2.404
2.636
2.512
2.611
2.429
2.550
2.593
2.523
2.636
2.698
2.650
2.394
2.875
2.371
2.588
0.883
1.030
0.866
0.934
1.027
0.899
0.860
1.016
0.677
0.923
0.860
0.924
0.855
0.940
0.817
0.991
0.814
0.890
417
21
344
52
11
213
193
14
40
231
132
11
86
160
160
8
62
347
96
5
82
12
2
51
46
3
9
55
31
2
20
38
38
1
14
83
                              Appendix B: Page 45

-------
 EPA  REGION  VII  PERSONNEL CHANGE


 Question  52:  Super  encourages  ways  co-workers  can support  each other

 Criterion Variable  :-'  Q52 CO-WORKER SUPPORT
                                                Mean
S.D.
N
PC*
For entire sample   ( Missing  =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.874
2.810
2.881
2.855
2.909
2.907
2.836
3.071
2.857
2.913
2.791
2.909
2.876
2.913
2.831
2.500
2.565
2.937
1.031
0.873
1.029
1.113
1.044
1.128
0.916
0.997
0.952
1.035
1.055
1.044
0.902
1.075
1.059
1.069
0.985
1.029
421
21
345
55
11
215
195
14
42
231
134
A
11
89
161
160
8
62
351
97
5
81
13
2
51
46
3
10
54
31
21
38
38
1
14
83,
                              Appendix B: Page 46

-------
EPA REGION VII COMMUNICATIONS


Question 53: Am comfortable discussing new assignments with  supervisor

Criterion Variable  :" Q53 NEW ASSIGNMENTS
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing = 11 )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.276
2.524
2.241
2.400
2.636
2.316
2.211
2.643
2.310
2.265
2.246
2.636
2.292
2.250
2.269
2.375
2.274
2.274
0.996
0.928
0.982
1.099
1.027
1.116
0.840
1.008
0.897
1.047
0.937
1.027
1.025
0.971
1.008
0.916
1.011
0.998
420
21
344
55
11
215
194
14
42
230
134
11
89
160
160
8
62
350
97
5
81
13
2
51
46
3
10
54
31
2
21
38
38
1
14
83
                              Appendix B: Page 47

-------
 EPA REGION VII COMMUNICATIONS
 Question 54:  Conflicts and disagreements usually ignored in my section

 Criterion Variable :"  Q54  CONFLICTS IGNORED
For entire  sample   (  Missing  = 13  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
Pet
3.230
3.050
3.256
3.130
3.000
3.121
3.361
2.923
3.214
3.242
3.242
2.909
3.057
3.313
3.264
3.000
3.710
3.149
1.062
0.945
1.057
1.133
0.943
1.136
0.968
0.954
1.048
1.064
1.078
0.944
1.043
1.100
1.034
0.926
0.930
1.066
418
20
344
54
10
214
194
13
42
231
132
|
\
11
88
160
159
8
62
348
97.
4.
82.
12.
2.
51.
46.
3.
10.
55.
W
21.
38.
38.
1.
14.
83.
                              Appendix B: Page 48

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 55: I have enough  time  to  do  my  job

 Criterion Variable  : "' Q55 ENOUGH TIME  FOR JOB
                                                Mean
S.D.
N
Pet
For entire sample   ( Missing =  9  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.040
3.300
3.087
2.661
3.500
2.931
3.138
3.308
2.619
3.173
2.919
3.091
2.764
3.275
2.957
3.500
3.516
2.946
1.218
1.129
1.234
1.083
0.972
1.243
1.191
1.032
1.103
1.253
1.174
0.944
1.128
1.264
1.202
0.756
1.264
1. 198
422
20
346
56
10
217
195
13
42
231
136
11
89
160
162
8
62
352
97.
4.
82.
13.
2.
51.
46.
3.
10.
54.
32.
2.
21.
37.
38.
1.
14.
83.
                              Appendix B: Page 49

-------
 EPA REGION VII  WORKING CONDITIONS


 Question  56:  I  have correct  supplies and equipment  to  do  my job

 Criterion Variable  : "" Q56  SUPPLIES FOR JOB
                                                Mean
S.D.
N
Pet
For entire sample   ( Missing  =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.515
2.895
2.555
2.143
2.700
2.509
2.513
2.538
2.524
2.587
2.390
2.636
2.618
2.597
2.370
3.000
2.613
2.487
1.013
1.049
1.015
0.903
0.823
1.025
1.012
0.776
1.065
1.081
0.888
0.809
1.061
1.097
0.898
0.756
1.046
1.011
421
19
346
56
10
216
195
13
42
230
136
j
\
11
89
159
162
8
62
351
97.
4.
82.
13.
2.
51.
46.
3.
10.
54.
w
21.
37.
38.
1.
14.
83.
                              Appendix B: Page 50

-------
EPA REGION VII WORKING CONDITIONS


Question 58: The amount of workload  is reasonable

Criterion Variable  :" Q58 WORKLOAD REASONABLE
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing =  11  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.876
3.100
2.896
2.673
2.900
2.819
2.938
2.846
2.341
3.035
2.772
2.727
2.575
3.069
2.858
2.875
3.371
2.789
1.139
1.165
1.154
1.019
1.101
1.133
1.150
1.068
0.855
1.163
1.129
1.104
0.984
1.209
1. 119
0.991
1.283
1.095
420
20
345
55
10
216
194
13
41
230
136
11
87
160
162
8
62
350
97
4
82
13
2
51
46
3
9
54
32
2
20
38
38
1
14
83
                              Appendix B: Page 51

-------
 EPA REGION VII PERSONNEL CHANGE


 Question 59:  Consider change to be opportunity not a nuisance

 Criterion Variable :  " Q59 CHANGE IS OPPORTUNITY
                                                Mean
S.D.
N
Pc-
For entire  sample  (  Missing = 14 )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S  SEX
AGE
TIME IN REGION VII
POSITION
                      =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                     1=UNDER  30
                     2=30-44
                     3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.120
2.500
2.161
1.732
2.778
1.967
2.259
2.583
1.786
2.145
2.141
2.700
1.910
2.076
2.242
2.571
1.806
2.167
0.826
0.946
0.833
0.587
1.202
0.757
0.845
1.084
0.565
0.819
0.857
1.160
0.651
0.764
0.914
1.134
0.721
0.825
417
20
341
56
9
215
193
12
42
228
135
1
10
89
157
161
7
62
348
96
4.
81
13
2.
51.
46.
2.
10.
54.
w
21.
37.
38.
1.
14.
83.
                              Appendix B: Page 52

-------
 EPA REGION VII PERSONNEL  CHANGE


 Question 60: People  in section supportive during  periods  of  change

 Criterion Variable  : "" Q60 SUPPORT DURING CHANGE
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing =  10  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.537
2.950
2.504
2.589
2.700
2.530
2.536
2.769
2.524
2.587
2.434
2.727
2.506
2.616
2.463
2.625
2.210
2.593
0.898
0.887
0.876
1.005
0.675
0.943
0.859
0.725
0.773
0.920
0.908
0.786
0.814
0.953
0.893
0.518
0.890
0.896
421
20
345
56
10
217
194
13
42
230
136
11
89
159
162
8
62
351
97.
4.
81.
13.
2.
51.
46.
3.
10.
54.
32.
2.
21.
37.
38.
1.
14.
83.
                              Appendix B: Page 53

-------
EPA REGION VII  PERFORMANCE
Question 61:  I  am  satisfied with my  job  at Region VII

Criterion Variable : " Q61  SATISFIED  WITH JOB
For entire sample   ( Missing = 9  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                               Mean
S.D.
N
Pet
2.289
3.000
2.243
2.321
3.100
2.240
2.303
2.846
2.286
2.260
2.287
2.818
2.247
2.369
2. 198
2.750
2.081
2.315
0.958
1.257
0.910
1.046
1.287
1.004
0.871
1.214
0.805
0.970
0.950
1.250
0.895
0.936
0.983
1.165
0.816
0.973
422
20
346
56
10
217
195
13
42
231
136
1
11
89
160
162
8
62
352
97.
4.
82.
13.
2.
51.
46.
3.
10.
54.
21.
37.
38.
1.
14.
83.
                              Appendix B: Page 54

-------
 EPA REGION VII PERFORMANCE


 Question 62: People  look  for constructive  solutions

 Criterion Variable  :' Q62 CONSTRUCTIVE  SOLUTIONS
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing =  11  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.724
3.350
2.692
2.696
3.200
2.759
2.660
3.154
2.833
2.790
2.537
3.182
2.775
2.848
2.543
2.875
2.516
2.757
1.006
1.182
0.998
0.933
1.229
0.996
1.001
1.144
1.057
1.004
0.958
1. 168
0.889
1.084
0.953
1.126
1.052
0.993
420
20
344
56
10
216
194
13
42
229
136
11
89
158
162
8
62
350
97
4
81
13
2
51
46
3
10
54
32
2
21
37
38
1
14
83
                              Appendix B: Page 55

-------
 EPA REGION VII WORKING CONDITIONS


 Question 63:  Satisfaction with in-house mail  distribution

 Criterion Variable :   Q63A IN-HOUSE MAIL
                                                Mean
S.D.
N
Pet
For entire  sample   (  Missing = 6  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.781
2.762
2.836
2.446
2.727
2.766
2.801
2.643
2.738
2.762
2.841
2.636
2.830
2.820
2.727
3.125
2.859
2.759
1.005
1.091
1.018
0.829
0.786
1.014
1.011
0.745
0.964
1.026
1.013
0.809
1.031
0.974
1.038
0.835
1.037
1.004
425
21
348
56
11
218
196
14
42
231
138
j
i
11
88
161
165
8
64
353
98.
4.
81.
13.
2.
51.
46.
3.
9.
54.
w
20.
37.
38.
1.
15.
83.
                              Appendix B: Page 56

-------
EPA REGION VII WORKING  CONDITIONS


Question 63: Satisfaction with  purchasing  services

Criterion Variable  :  Q63B PURCHASING  SERVICES
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing =  8  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 .'IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.939
3.143
2.974
2.630
2.909
2.912
2.969
2.857
3.220
2.905
2.919
2.545
2.988
3.025
2.854
3.125
3.063
2.912
0.934
1.108
0.928
0.853
0.701
0.931
0.952
0.663
0.909
0.944
0.943
0.820
0.833
0.958
0.961
0.641
1.037
0.920
423
21
348
54
11
217
195
14
41
232
136
11
86
162
164
8
64
351
98.
5.
82.
12.
2.
51.
46.
3.
9.
54.
32.
2.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 57

-------
 EPA REGION VII WORKING CONDITIONS


 Question  63:  Satisfaction with graphics support

 Criterion Variable :   Q63C GRAPHICS SUPPORT
                                                Mean
S.D.
N
Pet
For entire sample   (  Missing  =  10  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.285
2.381
2.277
2.302
2.500
2.276
2.284
2.385
2.476
2.252
2.272
2.500
2.448
2.298
2.172
2.571
2.188
2.297
0.822
0.740
0.818
0.890
0.527
0.854
0.800
0.650
0.804
0.870
0.755
0.707
0.774
0.858
0.806
0.535
0.833
0.824
421
21
347
53
10
217
194
13
42
230
136
10
87
161
163
7
64
350
97.
5.
82.
12.
2.
51.
46.
3.
10.
54.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 58

-------
EPA REGION VII WORKING  CONDITIONS


Question 63: Satisfaction with  computer  services

Criterion Variable  :  Q63D  COMPUTER  SERVICE
                                                Mean
S.D.
N
Pet
For entire sample   ( Missing =  9  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
•'IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.336
2.619
2.350
2.145
2.636
2.245
2.421
2.643
2.400
2.237
2.456
2.636
2.233
2.364
2.344
2.875
2.500
2.294
0.980
1.024
0.994
0.848
0.924
0.950
1.009
0.842
0.841
1.028
0.934
0.924
0.877
1.044
0.971
0.991
1.024
0.968
422
21
346
55
11
216
195
14
40
232
136
11
86
162
163
8
64
350
97
5
82
13
2
51
46
3
9
55
32
2
20
38
38
1
15
82
                              Appendix B: Page 59

-------
 EPA  REGION  VII  WORKING CONDITIONS
 Question  63:  Satisfaction with geographic information services

 Criterion Variable  : "  Q63E GEO INFO SERVICE
For entire sample   ( Missing  =  19  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
PC-
2.922
2.905
2.956
2.717
3.091
2.791
3.058
3.083
2.976
2.841
3.030
3.100
2.941
2.856
2.968
3.250
3.032
2.894
0.704
0.700
0.698
0.717
0.831
0.672
0.707
0.793
0.570
0.730
0.676
0.876
0.542
0.726
0.746
0.886
0.718
0.695
412
21
338
53
11
211
190
12
41
227
132
10
85
160
157
8
63
341
95
5
82
12
2
51
46
2
10
55
w
20
38
38
1
15
82
                              Appendix B: Page 60

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 64: I am satisfied with the working  environment  at  Region  VII

 Criterion Variable  : "" Q64 WORKING  ENVIRONMENT
                                               Mean
S.D.
N
PC-
For entire sample   ( Missing = 6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.638
3.143
2.585
2.782
3.091
2.697
2 . 546
3.071
2.429
2.638
2.657
3.091
2.466
2.669
2.669
3.250
2.391
2.669
0.986
0.793
0.954
1.182
0.944
1.043
0.913
0.829
0.831
0.997
1.018
0.944
0.896
0.963
1.049
0.886
0.828
1.006
425
21
349
55
11
218
196
14
42
232
137
11
88
163
163
8
64
353
98
4
82
12
2
51
46
3
9
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 61

-------
 EPA  REGION  VII  GENERAL PERSONNEL
 Question  65:  I  understand the employee's  benefit package offered  me

 Criterion Variable  :   Q65 UNDERSTAND BENEFITS
For entire sample   ( Missing  =  6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
PC
2.372
2.905
2.317
2.519
2.818
2.442
2.269
2.643
2.524
2.442
2.181
2.818
2.489
2.356
2.294
3.500
2.266
2.365
0.868
0.995
0.836
0.947
0.982
0.896
0.817
0.929
0.890
0.939
0.686
0.982
0.844
0.887
0.846
0.535
0.895
0.853
425
21
350
54
11
217
197
14
42
231
138 i
1
11
88
163
163
8
64
353
98
4
82
12
2
51
46
3
9
54
<;
20
38
38
1
15
83
                              Appendix B: Page 62

-------
EPA REGION VII GENERAL PERSONNEL
 uestion 66: Policies and procedures periodically reviewed  and  changed

Criterion Variable  : " Q66 REVIEWS POLICIES
                                               Mean
S.D.
N
PC'
For entire sample   ( Missing = 5 )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.143
3.524
3.129
3.091
3.545
3.151
3.112
3.357
3.048
3.168
3.109
3.455
3.068
3.141
3.165
3.500
2.937
3.172
0.876
0.873
0.865
0.928
0.820
0.916
0.832
0.842
0.697
0.927
0.843
0.820
0.828
0.929
0.853
0.926
0.852
0.875
426
21
350
55
11
218
197
14
42
232
138
11
88
163
164
8
64
354
98
4
82
12
2
51
46
3
9
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 63

-------
 EPA REGION VII  GENERAL PERSONNEL
 Question  67:  Hiring and promotion practices appear to be fair

 Criterion Variable :   Q67  HIRING PRACTICES
For entire  sample   (  Missing =  8  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
PC-
3.466
4.000
3.395
3.709
3.909
3.493
3.410
3.714
3.381
3.489
3.426
3.818
3.216
3.562
3.481
4.000
2.922
3.553
1.122
1. 140
1.082
1.286
1.136
1.171
1.063
1.139
1.035
1.149
1.106
1.079
1.129
1.097
1.132
1.069
1.028
1.112
423
21
347
55
11
217
195
14
42
231
136 j
11
88
162
162
8
64
351
98
5
82
13
2
51
46
3
9
54
z
20
38
38
1
15
83
                              Appendix B: Page 64

-------
EPA REGION VII PERSONNEL DIVERSITY


Question 68: Frank communication about  issues  such  as  age,  gender,  race

Criterion Variable :  Q68 OPEN DIVERSE  COMMUNICATIONS
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 nIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.103
3.476
3.046
3.321
3.273
3.119
3.076
3.357
2.930
3.121
3.101
3.545
2.876
3.172
3.128
3.625
2.609
3.180
1.029
1.250
0.962
1.281
1.191
1.086
0.958
1.082
1.009
1.050
0.998
1.036
0.915
1.092
1.010
0.916
0.919
1.026
427
21
350
56
11
219
197
14
43
232
138
11
89
163
164
8
64
355
99
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 65

-------
 EPA REGION VII  PERSONNEL DIVERSITY


 Question 69: Advancement opportunities  open  to  all  employees
                     s
 Criterion Variable  :   Q69 ADVANCEMENT
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing =  6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.094
3.714
2.977
3.589
3.727
3.096
3.056
3.571
2.628
3.113
3.161
3.818
2.787
3.167
3.141
3.875
2.453
3.193
1.178
1.189
1.146
1.187
1.191
1.197
1.151
1.158
1.134
1.170
1.177
1.168
1.050
1.197
1.196
1.126
0.834
1.193
425
21
348
56
11
218
196
14
43
231
137
11
89
162
163
8
64
353
98.
4.
81.
13.
2.
51.
46.
3.
10.
54.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 66

-------
EPA REGION VII PERFORMANCE


Question 70: Good performance is rewarded through pay or promotion

Criterion Variable  :  Q70 PERFORMANCE REWARDED
                                               Mean
S.D.
N
Pet
For entire sample  ( Missing = 4 )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
:iME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.218
3.667
3.166
3.375
3.636
3.279
3.127
3.571
2.744
3.280
3.225
3.636
3.045
3.258
3.244
3.875
2.859
3.268
1.103
1.017
1.079
1.244
0.924
1.204
0.984
0.852
0.848
1.149
1.088
1.027
0.952
1.168
1.114
0.991
1.021
1.107
427
21
350
56
11
219
197
14
43
232
138
11
89
163
164
8
64
355
99
4
82
13
2
51
46
3
10
54
32
2
20
38
38
1
15
83
                              Appendix B: Page 67

-------
 EPA REGION VII  PERSONNEL DIVERSITY


 Question  71:  Prejudices  that hinder  advancement  of women  in  Region VII

 Criterion Variable  :   Q71 STEREOTYPES  BARRIERS
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing  =  3  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.301
2.857
3.456
2.500
2.909
2.750
3.939
3.000
3.302
3.263
3.396
2.909
3.483
3.258
3.273
2.750
3.672
3.247
1.286
1.352
1.241
1.221
1.446
1.222
1.033
1.301
1.166
1.308
1.289
1.446
1.179
1.359
1.256
1.282
1.183
1.294
428
21
351
56
11
220
197
14
43
232
" I
I
11
89
163
165
8
64
356
99.
4.
82.
13.
2.
51.
46.
3.
10.
54.
s. .
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 68

-------
 EPA REGION VII WORKING CONDITIONS


 uestion 72: Region VII offers training to enhance my  job  skills

 Criterion Variable :  Q72 JOB SKILLS TRAINING
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 :iME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.507
3.000
2.499
2.375
2.909
2.413
2.589
2.857
2.605
2.437
2.558
3.182
2.539
2.475
2.476
2.875
2.141
2.565
0.976
1.183
0.964
0.926
0.944
0.976
0.968
0.949
1.003
0.980
0.959
0.982
1.001
0.947
0.981
0.991
0.687
1.006
426
21
349
56
11
218
197
14
43
231
138
11
89
162
164
8
64
354
98.
4.
81.
13.
2.
51.
46.
3.
10.
54.
32.
2.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 69

-------
 EPA REGION VII WORKING CONDITIONS


 Question  73:  Satisfaction with motor pool services

 Criterion Variable :   Q73A MOTOR POOL SVCS
                                                Mean
S.D.
N
PC-
For entire sample   (  Missing =  11  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.862
3.190
2.844
2.846
3.364
2.902
2.790
3.308
2.854
2.930
2.706
3.182
2.885
2.994
2.696
3.125
2.875
2.853
0.911
1.030
0.927
0.724
1.027
0.836
0.975
0.947
0.853
0.884
0.952
0.874
0.813
0.932
0.922
0.991
0.968
0.901
420
21
347
52
11
214
195
13
41
230
136 j
1
11
87
161
161
8
64
348
97
5
82
12
2
51
46
3
9
54
w
20
38
38
1
15
82
                              Appendix B: Page 70

-------
EPA REGION VII WORKING CONDITIONS
 uestion 73: Satisfaction with telephone  system

Criterion Variable  :  Q73B TELEPHONE SYSTEM
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.045
2.333
2.032
2.018
2.636
2.005
2.056
2.500
2.023
2.026
2.036
2.455
2.170
2.012
1.982
2.375
1.922
2.059
0.798
1.065
0.793
0.707
1.206
0.789
0.773
1.092
0.801
0.763
0.817
1.128
0.913
0.766
0.728
0.916
0.697
0.811
425
21
349
55
11
218
196
14
43
231
137
11
88
161
165
8
64
353
98.
4.
82.
12.
2.
51.
46.
3.
10.
54.
32.
2.
20.
37.
38.
1.
15.
83.
                              Appendix B: Page 81

-------
 EPA  REGION  VII  WORKING CONDITIONS
 Question  73:  Satisfaction with rest room facility maintenance

 Criterion Variable :   Q73C REST ROOM MAINT
For entire sample   (  Missing = 4  )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                     1=UNDER  30
                     2=30-44
                     3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
                                                Mean
S.D.
N
Pet
2.635
3.000
2.623
2.571
3.273
2.805
2.408
3.143
2.512
2.634
2.623
3.273
2.562
2.568
2.697
3.375
2.531
2.637
1.074
1.265
1.060
1.076
1.272
1.152
0.915
1.167
1.009
1.081
1.068
1.272
0.976 -
1.068
1.107
1.188
0.908
1.095
427
21
350
56
11
220
196
14
43
232
138
11
89
162
165
8
64
355
99.
4.
82.
13.
2.
51.
45.
3.
10.
54.
20.
37.
38.
1.
15.
83.
                              Appendix B: Page 82

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 73: Satisfaction with  air  temperature maintenance

 Criterion Variable  :"" Q73D AIR  TEMP MAINT
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 4  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.419
3.714
3.414
3.339
3.727
3.450
3.367
3.714
3.558
3.470
3.261
3.909
3.371
3.438
3.394
4.000
3.219
3.442
1.101
1.231
1.085
1.149
1.191
1.119
1.075
1.204
1.098
1.108
1.069
1.136
1.049
1.069
1.157
0.926
1.031
1.112
427
21
350
56
11
220
196
14
43
232
138
11
89
162
165
8
64
355
99.
4.
82.
13.
2.
51.
45.
3.
10.
54.
32.
2.
20.
37.
38.
1.
15.
83.
                              Appendix B: Page 83

-------
 EPA REGION VII WORKING CONDITIONS


 Question  73:  Satisfaction with meeting room schedule

 Criterion Variable :   Q73E MEETING ROOM
                                                Mean
S.D.
N
PC-
For entire sample   (  Missing = 6 )

ETHNIC BACKGROUND
                      =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                     1=FEMALE
                     2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.553
2.714
2.570
2.382
2.545
2.587
2.515
2.500
2.302
2.649
2.474
2.455
2.575
2.617
2.485
3.000
2.641
2.527
0.941
1.102
0.943
0.850
1.036
1.009
0.856
0.941
0.638
0.970
0.955
1.036
0.960
0.985
0.881
1.069
1. 104
0.905
425
21
349
55
11
218
196
14
43
231
137 .
11
87
162
165
8
64
353
98
4
82
12
2
51
46
3
10
54
m
20
38
38
1
15
83
                              Appendix B: Page 84

-------
 EPA REGION VII WORKING  CONDITIONS


 Question 74:  I feel  valued  and  respected  as  an  employee of Region VII

 Criterion Variable  := Q74 VALUED EMPLOYEE
                                                Mean
S.D.
N
Pet
For entire sample   ( Missing =  6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.619
3.333
2.529
2.911
3.182
2.670
2.531
3.286
2.558
2.641
2.533
2.909
2.517
2.712
2.562
3.125
2.250
2.674
0.979
1.065
0.925
1.116
0.874
1.052
0.885
0.825
0.908
0.998
0.963
0.831
0.906
1.017
0.984
0.835
0.816
0.994
425
'21
348
56
11
218
196
14
43
231
137
11
89
163
162
8
64
353
98.
4.
81.
13.
2.
51.
46.
3.
10.
54.
32.
2.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 85

-------
 EPA REGION VII WORKING CONDITIONS


 Question 75: My  immediate work  environment  is  physically safe

 Criterion Variable  : " Q75 PHYSICALLY  SAFE EVIRON
                                               Mean
S.D,
N
Pet
For entire sample   ( Missing =  6  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=-UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.214
2.381
2.215
2.145
2.500
2.242
2.168
2.385
2.140
2.268
2.130
2.500
2.216
2.222
2.188
2.714
2.078
2.229
0.892
0.865
0.895
0.891
0.972
0.919
0.858
0.870
0.710
0.972
0.800
0.850
0.928
0.926
0.845
0.951
0.878
0.891
425
21
349
55
10
219
196
13
43
231
138
10
88
162
165
7
64
354
98.
4.
82.
12.
2.
51.
46.
3.
10.
54.


20.
38.
38.
1.
15.
83.
                              Appendix B: Page 86

-------
EPA REGION VII PERSONNEL DIVERSITY
 uestion 76: Barriers  in Region VII hinder  advancement  of  minorities
                     X
Criterion Variable  :   Q76 BARRIERS FOR MINORITIES
                                               Mean
S.D.
N
Pet
For entire sample   ( Missing = 5  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
 IME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
3.359
2.762
3.579
2.214
2.818
3.018
3.770
2.786
3.286
3.349
3.457
2.636
3.449
3.309
3.409
2.375
3.438
3.367
1.192
1.513
1.046
1.202
1.537
1.196
1.029
1.477
1.019
1.225
1.147
1.629
1.098
1.252
1.139
1.506
1.153
1.186
426
21
349
56
.'
11
219
196
14
42
232
138
11
89
162
164
8
64
354
98.
4.
81.
13.
2.
51.
46.
3.
9.
54.
32.
2.
20.
38.
38.
1.
15.
83.
                              Appendix B: Page 87

-------
 EPA  REGION  VII  PERSONNEL DIVERSITY


 Question  77:  Progress  made for  equal  opportunity  for  all  employees

 Criterion Variable  : "'  Q77  EQUAL OPPORTUNITIES  FOR ALL
                                                Mean
S.D.
N    PC
For entire sample   ( Missing  =  7  )

ETHNIC BACKGROUND
                     =(missing)
                    3=WHITE
                    7=NON-WHITE
RESPONDENT'S SEX
AGE
TIME IN REGION VII
POSITION
                     =(missing)
                    1=FEMALE
                    2=MALE
                     =(missing)
                    1=UNDER 30
                    2=30-44
                    3=45 PLUS
                     =(missing)
                    1=< 3 YEARS
                    2=3 TO 8 YEARS
                    3=9 OR MORE
                     =(missing)
                    1=SUPERVISORY
                    2=NON-SUPERVISORY
2.804
3.143
2.712
3.250
3.000
2.829
2.765
2.929
2.628
2.827
2.809
3.091
2.596
2.888
2.816
3.000
2.222
2.904
1.046
0.964
0.981
1.311
0.775
1.099
1.001
0.730
0.976
1.069
1.058
1.044
0.914
1.118
1.032
0.756
0.771
1.062
424
21
347
56
11
217
196
14
43
231
136
11
89
161
163
8
63
353
98
5
81
13
2
51
46
3
10
54
m
m
21
38
38
1
14
83
                              Appendix B: Page 88

-------
Appendix C:
 Questionnaire

-------
             EPA REGION VII ORGANIZATIONAL HEALTH SURVEY
                        Thanks  for  agreeing to  participate  in  this
                        survey.   Your opinions  concerning  the  work
                        climate at Region VII will be used to build on
                        our  strengths,  address areas  in  need of
                        improvement  and help Region VII become a
                        more effective and efficient agency.

                        Your individual responses  are guaranteed to
                        be  confidential.   An external researcher will
                        analyze the responses and  only group scores
                        will be reported.

                        Upon completion, please seal your  survey in
                        the enclosed  addressed, post-paid  envelope,
                        and drop it into a U. S. Postal Service mailbox.
                        (Mailboxes are located  in  the  lobby  of the
                        Brotherhood  Bank  Building and outside the
                        north employee entrance in the PLMG area.)

                        Please  turn   the  page   and   begin  the
                        questionnaire.

                        Thanks for your contribution!
Copyright 1993, Rockhurst College Continuing Education Center, Inc., Overland Park, Kansas. All rights reserved, including the right
to reproduce this booklet or any part thereof in any manner.

-------
INSTRUCTIONS:  Please circle the answer that best describes you and/or fill in the blank.

Definitions:        Region VII:  Means Region VII of EPA.
                  Section:     Means your immediate section or work unit.
                  Supervisor:  Means the person to whom you report regardless of your level in
                               the organization.

1.     In Region VII, there is an atmosphere of open, informal and honest communication.

               Strongly                                         Strongly
                Agree      Agree     Uncertain   Disagree     Disagree
                   12345
2.     Would you prefer to see more money allocated for:
          	1.   Technical training (skills development for immediate job)
                 -or-
          	2.   Personal/professional development (skills and attitude development
                 for personal  and career advancement in the future)

3.     We are allowed, in my section, to discuss openly difficult issues or problems that affect our
      jobs.

               Strongly                                         Strongly
                Agree      Agree     Uncertain   Disagree     Disagree
                   1          2           3          45

4.     Which work schedule  best fits your work and lifestyle needs?
          	1.   Compressed work schedule
                 -or-
          	2.   Flexible working hours  (allowed to begin and end work at different times
                 as long as you work designated "core hours")

5.     Given a choice, which would you prefer:
          	1.   More money be designated for training
                 -or-
          	2.   More money be designated for awards

6.     The information that is communicated to me is very selective  People withhold information.

               Strongly                                         Strongly
                Agree      Agree      Uncertain   Disagree    Disagree
                  12345

7.     I feel as though my opinions are encouraged and respected.

               Strongly                                         Strongly
                Agree      Agree      Uncertain   Disagree    Disagree
                  12           3          4            5

8.     Except for CBI, I feel as though I have access to the information that I need to do my job

               Strongly                                         Strongly
                Agree      Agree      Uncertain   Disagree    Disagree
                  12345

                                          Page 1

-------
9.     I would like to have more influence about how I complete my assigned tasks.
              Strongly                                        Strongly
               Agree      Agree      Uncertain    Disagree     Disagree
                  1          2            3          4            5 '
10.    With regard to the current Special Act or Service Award program, if you were to be a
      recipient, please indicate the form of award you would prefer:
          	1.  Cash
                -or-
          	2.  Appropriate time off

11.    I feel that supervisors are interested in my suggestions for improvement.

              Strongly                                        Strongly
               Agree      Agree      Uncertain    Disagree     Disagree
                  12            34            5

12.    People in Region VII are encouraged to be creative and innovative.

              Strongly                                        Strongly
               Agree      Agree      Uncertain    Disagree     Disagree
                  12345

13.    I know clearly what results are expected of me in my job.
          	1.  Yes
          	2.  No

14.    In which TWO of the following areas do you feel EPA Region Vll's Senior Management
      should make the most improvement.
      (mark TWO choices)

          	1.  Teamwork
          	2.  Encouragement of innovation and  risk-taking
          	3.  Accessibility
          	4.  Increased delegation in decision making
          	5.  Development of subordinate managers
          	6.  Communication (including  listening)

15.    I feel as though I have sufficient authority to solve the routine situations and/or problems of
      my  job.
              Strongly                                        Strongly
               Agree      Agree      Uncertain    Disagree     Disagree
                  12345

16.    Most people in  Region VII are concerned with following established rules and regulations.
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
                                          Page 2

-------
 17.    Do the impediments to accomplishing EPA's mission occur primarily at the level of:
       (ONE response only)
          	1.   First level supervision/management
          	2.   Second level  management
          	3.   Senior management

 18.    USE THE LETTERS BELOW to identify the top four program categories that are most
       beneficial to you:
          Most
        Beneficial
                            2nd
                          Beneficial
    3rd
Beneficial
   4th
Beneficial
19.
20.
21.
A.  The Personal Education and Achievement Center (PEAC)
B.  Developmental Programs (Mentoring, Goalsetters Reaching for Opportunities-GRO,
    Greater Leadership Opportunities-GLO, Women's Executive Leadership, Executive
    Potential)
C.  Tuition Assistance for Continuing Education
D.  Employee Counselling Program
E.  Special Emphasis and Diversity Programs
F.  Details and Rotations
G;  Current Technology (LAN, Voice Mail, Video Conferencing, Computer Systems Training)
H.  Furniture, Equipment and Building Maintenance
I.   Guard Coverage for Personal Security
K.  Wellness Program  (Health Fair, Brown Bags)
M.  Indoor Air Quality
0.  New Employee Orientation
P.  In-house Training Program
Q.  Total Quality Management Program

I am encouraged to analyze the tasks that I  do on the job and make recommendations for
being more efficient.
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
Taking risks to improve performance is encouraged.
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
I understand the mission of EPA.
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
                                         Page 3

-------
22.
26.
Outstanding achievements (i.e., high quality and quantity of work) are rewarded in my
department.
               Strongly
                Agree
                  1
                     Agree      Uncertain    Disagree
                       234
23.   I know who my internal customers are.
24.   I know who my external customers are.
25.    I understand my customers' needs.
Strongly
Disagree
   5
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
Strongly
Agree
1
Agree
2
Uncertain
3
Disagree
4
Strongly
Disagree
5
Some current programs could be reduced or eliminated and the money diverted to other
programs we presently do not offer. From the following list of "possible" new programs,
select the four which you  feel would be most beneficial.  WRITE IN THE LETTERS BELOW.
                Most        2nd
              Beneficial    Beneficial
                                    3rd       4th
                                Beneficial    Beneficial
      A.  Fitness Center
      B.  Job Sharing
      C.  Work at Home
      D.  Child Care Facility
      E.  Elder Care
      F.  Improved Ergonomics
             (Furniture and training to reduce work fatigue and worker injury)
      G.  Life and Estate Planning
      H.  Suggestion Program
      I.   Assessment of Supervisors By Employees
      K.  On-site Medical Personnel
      M.  Environmentally Friendly-Transportation Program  (car pools, bike racks, walking and
          jogging tracks  at worksite)
      0.  Improved State-of-the-Art Training Facilities
      P.  Casual Dress  Days

27.   There are incentives in Region VII to encourage workers to do excellent, high quality work
      beyond the level of just doing enough to get by.
               Strongly
                Agree
                  1
                     Agree      Uncertain    Disagree
                       234
Strongly
Disagree
   5
                                          Page 4

-------
 28.    I think the quality, improvement efforts have made a positive impact on .Region VII.

                Strongly                                         Strpngly,
                 Agree       Agree     Uncertain    Disagree     Disagree
                   1           2           3          45
 29.    I have trust and confidence in the people with, whom I wprk,
                Strongly                                         Strongly
                 Agree       Agree     Uncertain    Disagree,     Disagree-,
                   1           2           3          4            5

,-30*    People in my section work well together as a team.

                Strongly                                         Strongly
                 Agree-      Agree     Uncertain    Disagree     Disagree
                   1           2           3          4            5

 31.    There are clearly defined goals for team members to achieve.
           	1.  Yes
           	2.  No

 32.    Team members share the praise when the team succeeds.

       ;'        Strongly                                         Strongly
                 Agree       Agree     Uncertain    Disagree     Disagree
                   1           2           3          4            5

 33.    Team members share the responsibility when the team fails.

                Strongly                                         Strongly
                 Agree       Agree     Uncertain    Disagree     Disagree
                   1           2           3          4            5
 34.   When my supervisor gives me an assignment, the time frame and priorities of the
       assignment are clearly explained.

                Strongly                                         Strongly
                 Agree       Agree     Uncertain    Disagree     Disagree
                   1           23          4            5

 35.    My supervisor asks for an explanation or discussion before criticizing my work.

                Strongly                                         Strongly
                 Agree      Agree     Uncertain    Disagree     Disagree
                   1           2           345

 36.   I feel that I can be direct and honest with  my supervisor.

                Strongly ,                                        Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                   1           2           3          4            5

 37.   Senior Management has communicated a clear philosophy and direction for Region VII.

                Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree,     Disagree
                   1           2           3          45
                                       -   . Page 5

-------
38.   My supervisor helps me to develop fny skills so that11 can advance my career.
               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  12           3           4           5
39.   My supervisor explains to  me the reasons for changes that affect- me.

               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5

40.   My supervisor involves me, whenever-possible, when making decisions that affeef my work.
               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5

41.   My supervisor criticizes me in front of other people.

               Strongly                                         Strongly,
                Agree      Agree     Uncertain    Disagree     Disagree
                  12345

42.   My supervisor gives me timely and useful feedback that helps me  to do a better job.

               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5

43.   I feel as though my supervisor appreciates me and the job that I do.
               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  12           34           5

44.   My supervisor praises me  when I do an extra task or do something extremely well.

               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  12345
45.   My supervisor encourages me to ask questions.

               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5
46.   Conflicts are honestly discussed and resolved in my section.

               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5

47.   I understand the day to day concerns and activities of my supervisor.
               Strongly                                         Strongly
                Agree      Agree     Uncertain    Disagree     Disagree
                  1          2           3           4           5
                                           Page 6

-------
 48.    My supervisor gives me clear directions.

               Strongly                                          Strongly
                Agree      Agree      Uncertain    Disagree     Disagree
                   12           34            5
 49.    My supervisor gives me timely directions.
               Strongly                                          Strongly
                Agree      Agree      Uncertain    Disagree     Disagree
                   1           2           3           4            5
 50.    My supervisor demands obedience and strict discipline.

               Strongly                                          Strongly
                Agree      Agree      Uncertain    Disagree     Disagree
                   1           2           3           4            5

 51.    Rate your satisfaction with the following internal services of EPA,  Region VII:
                                         Very                                   Very
                                        Satisfied    Satisfied     Neutral    Dissatisfied  Dissatisfied

       Library Services                      1         2        3         4        5

       Career Counseling                   12345

       Benefits Counseling                  12345

       Office  Supply Services and
        Photo Copying Facilities            1         2        3         45

       Centralized Processing of
       Travel and Time Keeping            1         2        3         4        5

52.    During periods of change, my supervisor  encourages discussion  of ways that co-workers
       can support each other.

               Strongly                                          Strongly
                Agree      Agree     Uncertain    Disagree    Disagree
                  1            2           3           4            5

53.    I feel comfortable discussing new assignments with my supervisor.

               Strongly                                          Strongly
                Agree      Agree     Uncertain    Disagree    Disagree
                  12345
54.    Conflicts and disagreements are usually ignored irY my section.

               Strongly                                          Strongly
                Agree      Agree     Uncertain    Disagree    Disagree
                  12           3           4            5
                                           Page 7

-------
55.    Usually, I feel as though I have enough time to do my job.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   12            3           4,            5
56.    Usually, I feel as though I have the correct supplies and equipment to do my job.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   12345
57.    Have you ever been sexually harassed (*)  by  another employee of  Region VII?
                  Yes          No
                   1           2
       *   Unwelcome sexual advances, requests for sexual favors, or other verbal/physical conduct of a sexual nature
          when: (a) submission to such conduct is made either explicitly or implicitly a term or condition of an individual's
          employment; (b) submission to or..rejection of such conduct by an individual is used as the basis for
          employment decisions affecting such individual, or (c) such conduct has the purpose or effect of unreasonably
          interfering with an  individual's work performance or creating an intimidating, hostile or offensive  working
          environment."
58.    On;;average, I feel  as though the amount of my workload is reasonable.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   12            34            5
59.    I consider change (when something is not  the same as it used to be) to be an  opportunity,
       not a nuisance.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   12345
60.    The people in my  section are very  supportive  of each other during  periods of change.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   1           2345
61.    Most of the time, I am satisfied with my  job at Region VII.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   1           2            3           4            5
62.    When a problem occurs in my section, people spend  their time looking for constructive
       solutions instead of someone to  blame.
                Strongly                                            Strongly
                 Agree       Agree      Uncertain   Disagree     Disagree
                   12345
                                             Rage 8

-------
 63.   affatecyounsaiisfaction with the follov«ing ^ervioes^fiiRegioin Mil;
       In-house Mail Distribution
       Purchasing Services

       Graphics Support

bution 	 	
is 	

i Frame Services
ation Services .
Very
Satisfied
1
1
1
1
. 1
Satisfied
2
2
2
2
2
Neutral
3
3
3
3
3
Dissatisfied
4
4
4
4
4
Very
Dissatisfied
5
5
5
5
5
64.    I am satisfied with the working environment at Region VII.

               Very                                              Very
             Satisfied      Satisfied      Neutral    Dissatisfied  Dissatisfied
                 1            2            345

65.    I understand the employee's benefit package that the Federal Government offers to me.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree     Disagree
                   12345

66,    I feel that Region VII periodically reviews its policies and procedures'and changes them
       when needed.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree     Disagree
                   12            34            5

67.    The hiring and promotion practices in Region VII appear to be fair.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree     Disagree
                   12345

68.    In Region VII, there is a climate of  open and frank communication about diversity issues,
       such as age, gender, and race.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree     Disagree
                   12345
69.    Opportunities for advancement are open to1 all employees regardless of age, gender,
       ethnicity, cultural background, sexual orientation, disability, or  religion.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree     Disagree
                   12            34            5

70.    Good performance is rewarded through pay'br promotion.

               Strongly                                          Strongly
                Agree       Agree      Uncertain    Disagree    Disagree
                   12345
                                          Page 9

-------
71.   I think there exist in Regton VII prejudices, stereotypes and barriers 'that hinderifie
      advancement of women.

72.

73.






74.

75.

76.

Strongly
Agree Agree Uncertain Disagree
1234
Region VII offers training to enhance my job skills.
Strongly
Agree Agree Uncertain Disagree
T 2 34
Strongly
Disagree
5

Strongly
Disagree
5
Rate your satisfaction with the following internal services of Region VII:
Very
Satisfied Satisfied Neutral
Motor Pool Services 1 2 3
Telephone System 1 2 3
Rest Room Facility Maintenance 1 2 3
Air Temperature Maintenance
(Heating & Air Conditioning) 1 2 3
Meeting Room Scheduling 1 2 3
I feel valued and respected as an employee of Region VII.
Strongly
Agree Agree Uncertain Disagree
1 2 34
My immediate work environment is physically isafe.
Strongfy
Agree Agree Uncertain Disagree
1 2 3 4
Very
Dissatisfied Dissatisfied
4 5
4 5
4 5
4 5
4 5

Strongly
Disagree
5

Strongly
Disagree
5
I think that there exist in Region VII prejudices stereotypes and barriers that hinder the
advancement of minorities (excluding women).
Strongly
Agree Agr;ee Uncertain Disagree
1 2 a 4
Strongly
Disagree
5.
77.   I feel that positive progress is being made in Region VII to provide, equal opportunity to all
      employees.

             Strongly                                           Strongly
              Agree        Agree     Urjcertain   Disagree     Disagree
                1            2345
                               Please turn to the 'ist page!

                                          Page 10

-------
78.   I feel that Senior Management of Region VII has made a number of positive changes during
      the pact several months.
               Yes        No
                1          2
79.   I am:
         _^ 1. Hispanic
         ^^ 2. Asian American
         	3. White
         	4. Black
         	5. American Indian
            6. Other (Specify):	
80.    I am:
         __^_ 1. Female
         	2. Male

81.    My age is:
         	1. Under 30
         	2. 30 - 44
         	3. 45 +

82,    t have been with Region VII for
         	1. less than 3 years
         	2. 3 to 8 years
         	3. 9 years or more

83.    My position is:
         	1. Supervisory
            2. Non-supervisory
     THANK YOU!   THANK YOU!   THANK YOU!   THANK YOU!
                  Don't foroot to seal and mail vour survey immediately!
                                     Page 11

-------