vvEPA
               United States
               Environmental Protection
               Agency
            Office of
            Solid Waste and
            Emergency Response
DIRECTIVE NUMBER: j>242.4-ou
TITLE: Technical Assistance Team (TAT) Contracts
     Users' Manual (Revised July 1989)
APPROVAL DATE: July 1989
EFFECTIVE DATE: July 1989
ORIGINATING OFFICE:  Office of Solid Waste
0 FINAL
D DRAFT
  STATUS:
                         [  1
                         {  1
A- Pending OMB approval
B- Pending AA-OSWER approval
C- For review &/or comment
D- .In development or circulating
          headquarters
                REFERENCE (other documents):
  OS WER      OS WER      OS WER
/£    DIRECTIVE    DIRECTIVE   Di

-------
                                Slatta e.ivironmtnrai ^iitenon
                                         QC2Q*«0
                  OSWER Directive Initiation Request
                                  2. Originator information
                                                            9242.4-01A
    of Comae:
	Susan Janowiak
3. n«a
                                       aa«
                                              Cffica
                                   ' OS-240    _j_  OERR/ERD            382-7732
                                                                   M^i^B^itfVH^^^M^HBItfkl^HM


           Technical Assistance Team (TAT) Contracts Users' Manual (Revised July 1989)
      4 Summary ol Oi/»ciiv« (inouc* onel suiefntni ot pufDOJti
           Revisions to the September 1987 manual.
      5. *«yv.orngpst- TT.  Di'rprfnr.  OFPR
                                                          : Data
     EPA Form 1315-17 (Rav. S-«7) Previous aditiona ara oosoiata.
   OSWER          OSWER               OSWER              C
VE     DIRECTIVE          DIRECTIVE         DIRECTIVE

-------
            United States       Emergency And       EPA 9242.4-01 A
            Environmental Protection   Remedial Response      Revised July 1989
            Agency          (OS-2TO)
4>EPA      Technical Assistance
            Team (TAT) Contracts
            Users' Manual

            September 1987

-------
                       Revisions to the TAT Manual
      TOPIC

Title Page


Table of Contents


List of Acronyms


Chapter II


Chapter III
    INSTRUCTION

Delete original page
Replace with new page

Delete original section
Replace with new section

Delete original page
Replace with new page

Delete original section
Replace with new section

Delete original section

Replace with new section
   LOCATION/PAGE
       (iii-vi)
       iii-vi

         (ix)
         ix

    (II-3 - 11-17)
    II-3 - 11-17

  (III-7),  (111-10),
       (111-12)
    III-7, 111-10,
       111-12
Chapter IV
Chapter V
Chapter 6
Chapter 7
Appendix A, Training
Activities
Delete entire chapter
Replace with new chapter
See new Chapter IV title
page for location of sections

Delete original section
Replace with new section



Delete original section
Replace with new section

Delete original section

Replace with new section
Delete original section
Replace with new section
     IV-1 - IV-7
    (V-l),  (V-5),
    (V-7  -  V-20),
(V-23),  (V-25 - V-26)
      V-l,  V-5
     V-7 - V-20
  V-23, V-25  - V-26

   (VI-8),  (VI-10)
     VI-8,  VI-10

      (VII-2),
  (VII-16 - VII-38)
       VII-2,
   VII-16 - VII-35

        (A-8)
        A-8

-------
            OSWER Directive 9242.4-01A    September 1987
         TABLE   OF   CONTENTS
                    (Continued)
                                                   Page
                                                  Number
III.   CONTRACT MANAGEMENT:   ORGANIZATION,          III-l
      ROLES AND RESPONSIBILITIES

      1.  Relationship Between EPA Head-          III-2
          quarters and Regional Offices

      2.  Contract Management Structure           III-4
          Within EPA Headquarters

          2.1  TAT Project  Officers               III-4
          2.2  TAT Contracting Officer            III-5
          2.3  Headquarters TAT Deputy
               Project Officer                    III-5

      3.  Contract Management Structure           III-6
          Within EPA Regional Offices

          3.1  TAT Deputy Project  Officers        III-6
          3.2  On-Scene Coordinators              III-7

      4.  TAT Contractor Management Structure     III-8

          4.1  TAT Zone Program Manager (ZPM)     III-8
          4.2  Technical Assistance Team          III-9
               Leaders

 IV.   INTERFACE WITH OTHER  EPA CONTRACTS           IV-1
      AND EXTERNAL AGENCIES

      1.  National Contract Laboratory             IV-2
          Program (NCLP)

      2.  Field Investigation Team (FIT)           IV-3
          Contracts

      3.  Remedial Engineering Management          IV-4
          (REM) Contracts

      4.  Technical Enforcement Support (TES)      IV-4
          Contracts

      5.  Emergency Response Cleanup Services      IV-5
          (ERCS) Contracts
                         iii   (REVISED-JULY, 1989)

-------
           OSWER Directive  9242.4-01A    September 1987
        TAB- LE   OF   CONTENTS
                   (Continued)
                                                  Page
                                                 Number

     6.  Alternative Remedial Contract Strategy   IV-5
         (ARCS)

     7.  Underground Storage Tanks (UST)
         Program                                  IV-6

     8.  Interaction of TAT with State            IV-6
         and Local Agencies, the U.S.
         Coast Guard (USCG) and other Federal
         Agencies

 V.  PROCEDURES FOR INITIATING AND MANAGING        V-l
     TAT ACTIVITIES

     1.  The Technical Direction Document          V-2
         (TDD)

         1.1  Preparing the TDD          .          V-3
         1.2  Processing the TDD                   V-ll
         1.3  Amending the TDD                     V-12
         1.4  Special Project TDDs                 V-12

     2.  Acknowledgment of Completion (AOC)/       V-13
         Performance Observation Report  (POR)

         2.1  Preparing the AOC/POR                V-14
         •2.2  Processing the AOC/POR               V-19

VI.  MONITORING PROJECT PERFORMANCE AND           VI-1
     FINANCIAL MANAGEMENT

     1.  Contractor Reports                       VI-2

         1.1  Financial Management Report         VI-3
         1.2  Monthly Status Report               VI-3
         1.3  Monthly Summary Progress            VI-4
              Report by the ZPM
         1.4  Site-Related Financial Reports      VI-4
         1.5  Program Management Information      VI-4
              Reports
         1.6  Draft and Final Year-End Report     VI-4
         1.7  Cleanup Activity Reports            VI-5
         1.8  Pollution Reports                   VI-5
         1.9  ZPM TAT Office Review Report        VI-6
         1.10 Letter Reports                      VI-6
         1.11 Socio-Economic Reports              VI-7
                        iv    (REVISED-JULY, 1989)

-------
            OSWER Directive 9242.4-01A    September 1987
         TABLE   OF   CONTENTS
                    (Continued)
                                                   Page
                                                  Number
      2.  Central Filing System                    VI-7

      3.  TDD Status Tracking Log                  VI-7

      4.  Regional TAT Contractor Office           VI-7
          Reviews

VII.  PERFORMANCE EVALUATION PLAN                .VII-1

      1.  Cost-Plus-Award-Fee (CPAF)              VII-2
          Performance Evaluation Plan

      2.  Regional Coordination of the            VII-3
          Performance Evaluation Process

          2.1  Organization, Roles and Respon-    VII-3
               sibilities 'of EPA Regional and
               TAT Contractor Personnel

          272  Preparation of Award Fee           VII-5
               Performance Observation Reports

          2.3  Preparing the Regional Perform-    VII-8
               ance Evaluation Package:  The
               Role of the Regional POR Coor-
               dinator

      3.  Headquarters Coordination of the    .    VII-9
          Performance Evaluation Process

          3.1  Headquarters Evaluation Coor-      VII-9
               dinator

          3.2  Performance Evaluation Board  •     VII-11
               (PEB)

          3<3  Fee Determination Official         VII-11
              '(FDO)

      4.  Performance Evaluation Categories       VII-11
          and Criteria

          4.1  Performance Evaluation             VII-12
               Categories
                               (REVISED-JULY, 1989)

-------
                  OSWER Directive 9242.4-01A   September  1987
              TABLE
           OF   CONTENTS
          (Continued)
               4.2  Performance Evaluation Criteria     VII-12

               4.3  Rating the Performance Events       VII-13

               4.4  Determination of Award Fee          VII-14
                    Percentages


    VIII.  MISCELLANEOUS MATERIALS

APPENDIX A     TAT ZONE CONTRACTS STATEMENTS OF WORK

APPENDIX B     MINIMUM EQUIPMENT NEEDS

APPENDIX C     TAT ZONE 2 CONTRACT TECHNICAL DIRECTION
               DOCUMENT:  TYPE OF ACTIVITY
APPENDIX D
APPENDIX E
EXAMPLE FORMS FOR TAT CONTRACT
MANAGEMENT:  TDDs AND AOC/PORs

DPO CHECKLIST FOR REVIEWING TAT
CONTRACTOR'S OFFICE
APPENDIX F     GLOSSARY

APPENDIX G     BIBLIOGRAPHY
                              VI
                     (REVISED-JULY, 1989)

-------
                 OSWER  Directive  9242.4-01A    September 1987
                        LIST OF ACRONYMS
AOC/POR

ARCS
CEAT
CERCLA
CO
CPAF
CWA
DPO
ERCS
ERD
ERT
FIT
FDO
LOE
NCLP
NCP

NEIC
NPL
OERR
OHM
OSC
OSHA
OWPE
PCMD
PEB
PO
POLREP
QA
RCRA
REM
RPM
RSO
SARA

SCBA
SMO
SPCC
SOW
TAT
TATL
TES
TDD
USCG
 Acknowledgement  of  Completion/Performance
 Observation  Report
 Alternative  Remedial  Contract  Strategy
 Contractor Evidence Audit  Team
^Comprehensive  Environmental  Response,
 Compensation,  and Liability  Act  of  1980  (PL
 96-510),  As  Amended by  the Superfund Amendments
 and Reauthorization Act of 1986  (SARA)
 Contracting  Officer
 Cost-Pius-Award-Fee
 Clean Water  Act
 Deputy Project Officer
 Emergency Response  Cleanup Services
 Emergency Response  Division
 Environmental  Response  Team
 Field Investiga'tion Team
 Fee Determination Official
 Level-of-Effort
 National  Contract Laboratory Program
          Oil and Hazardous Substances  Contingency
          CFR Part 300)
          Enforcement  Investigations Center
          Priorities List
          Emergency and Remedial Response
National
Plan (40
National
National
Office of
 Oil  and  Hazardous  Materials
 On-Scene Coordinator
 Occupational  Safety and  Health Administration
 Office of Waste  Programs Enforcement
 Procurement  and  Contracts Management  Division
 Performance  Evaluation Board
 Project  Officer
 Pollution Report
 Quality  Assurance
 Resource Conservation and Recovery Act
 Remedial Planning  Contractors
 Remedial Project Manager
 Regional Safety  Officer  (Contractor)
 Superfund Amendments and Reauthorization Act of
 1986
 Self-Contained Breathing Apparatus
 Sample Management  Office (CLP)
 Spill Prevention,  Control and  Countermeasures
 Statement of  Work
 Technical Assistance Team
 TAT  Leader
 Technical Enforcement Support
 Technical Direction Document
 United States Coast Guard
                               IX
                        (REVISED-JULY,  1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
    Consistent with the prior TAT contracts,  the current
zone contracts are Cost-Plus-Award-Fee (CPAF)  contracts.
With cost reimbursement of this type,  the contractors are
guaranteed a fixed base fee, paid in monthly installments,
to which an award fee can be added.   Funding for the TAT
contracts is based on contractor expenses incurred to
provide a specified level of effort  (LOE) and  other
resources to conduct activities specified in the Statement
of Work (SOW).  Thus, EPA personnel  must ensure that
sufficient work is assigned.to the TAT contractors to
fully and efficiently utilize the minimum levels of effort
specified for each team.

1.2  Period of Performance

    Two zone contracts were awarded  in December 1986 and
will expire in September 1990.  In addition,  the contracts
contain two two-month Continuity of  Services (COS) options
that are intended to facilitate phase-out to the successor
contractor.

1. 3  Staffing Requirements

    To carry out the responsibilities of the TAT
contracts, the contractors are required to staff each TAT
office with personnel having appropriate levels of
experience and areas of expertise.  To differentiate among
various levels of experience in TAT  contractor staff, EPA
has established seven labor classifications for
professional and technical positions.   These are
summarized in Exhibit II-l.  In addition, EPA has
specified the total number of positions for each TAT and
has provided a list of disciplines that should be used to.
guide staffing of the TATs with appropriate types of
expertise.  The number of positions  and disciplines (both
of which will fluctuate during the contract)  are shown in
Exhibits II-2 and II-3, respectively.   The mix of
disciplines and appropriate levels of experience to staff
the number of positions -required for the TATs  will vary
among the Regions and generally will complement' the
capabilities of EPA personnel.  Requirements concerning
staffing needs for each TAT should be developed by the TAT
Deputy Project Officer (DPO) and communicated  to the TAT
Project Officer (PO).  with the approval of the PO and the
TAT Contracting Officer (CO), amendments to the existing
discipline mix may be made as required to maintain program
responsiveness.
                            II-3     (REVISED-JULY, 1989)

-------
                 OSWER  Directive  9242.4-01A    September 1987
1.4  Nature of Work to Be Performed

    The types of technical assistance to be provided under
the TAT contracts are described in detail in the contract
SOWs, which are included in Appendix A.  These technical
support services will primarily support the On-Scene
Coordinators (OSCs) in the ten Regional offices, the ERT
office in Edison, and EPA Headquarters.  They are intended
to augment EPA's response, remova-1 and prevention
programs.  Within the overall program management effort,
tasks to be performed include:  establishing and
maintaining the required TAT offices and personnel;
instituting recordkeeping, quality control and personnel
safety procedures; procuring laboratory or field analysis
services; and providing special projects support, as
needed, to the OSC.

    Within the scope of the emergency response, removal
and prevention program, the TAT contractors perform
various specific tasks.  In general, these tasks include:
conducting facility inspections; implementing EPA and
contractor personnel training programs; completing
pollution reports and damage assessments; reviewing and
analyzing response contingency plans; coordinating the
development and implementation of community relations
plans; conducting removal preliminary assessments and
other Section 104(b) activities; performing mini-remedial
investigations (this is a new task under the TAT contracts
and involves the limited investigation of a site where
response activity is in progress or has been completed)
and providing direct emergency response support, as well
as response monitoring services, to the OSC during removal
actions.

    Appendix A contains the SOWs for both Zone 1 and
Zone 2 TAT contracts.  All EPA and contractor personnel
involved with the TAT contracts should be thoroughly
familiar with these SOWs.  It is noted that both SOWs are
virtually identical, except for differences in TAT office
locations.

    In addition, the TAT contractors perform special
projects and analytical services, when requested.  Special
projects are intended to provide EPA with specialized
equipment, personnel and services not routinelyvavailable
from a TAT office.  Because the TAT contract does not
allow for personal services, special projects cannot serve
to perform routine EPA functions.  Examples of special
projects include, but are not limited to:  renting of
aircrafts; hiring of scuba divers; retaining expert
consultants; renting specialized equipment; and providing
temporary relocation of individuals.  Analytical services
consist of rapid turnaround laboratory or field analysis
of multimedia samples.  The TAT contractors will

                            II-4     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
coordinate these activities with EPA.'s  National Contract
Laboratory Program (NCLP).   If the NCLP is unable to
handle the samples, the TAT contractors can choose to
handle the samples themselves or contract for these
services.

1. 5  Zone Crossover

    Each TAT contractor may be required to provide
services in the other contracto-r's geographical zone.
This may occur in the event of a conflict of interest or
in any other situation in which it is  deemed by the CO to.
be in the best interest of the Government.  Any use of a
contractor outside its zone must be coordinated by the
appropriate DPO, PO,  and CO.

1.6  Personal Versus  Nonpersonal Services

    The TAT zone contracts provide for  nonpersonal
services.   In general, co.ntract services can be classified
as either personal or nonpersonal.  With a nonpersonal
services contract such as the TAT contracts, the TATs
provide an approved resource for EPA in the accomplishment
of their programs while avoiding an actual
employee-employer relationship.  Personal services
contracts are those where the contractor or its employees
seemingly act as employees of EPA, where EPA maintains the
right to direct, supervise,'or define  the work to be
performed, or the manner of performance, on a dav-to-day
basis.  Personal services are not allowed under the TAT
contracts.

    The following examples of personal  and nonpersonal
services are provided for illustrative  purposes only:

         Personal

              Contract for the furnishing of ordinary,
              day-to-day stenographic  and secretarial
              services in a Government  office under
              Government supervision exercised either
              directly or through a contractor supervisor
              even if only for a peak work period of two
              weeks;

              Contract for preparation of a staff type
              report on the operation  of a particular
              Government office or installation, where no
              specialized skills are required and the
              report would ordinarily  be prepared by the
              regular officers or employees of the office
              or installation even if  there is to be no
              Government supervision and even if payment
              is to be for an "end product" report;

                            II.-5     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
              Contract for the furnishing of persons to
              perform the various day-to-day functions of
              contract administration for a Government
              agency, even if there is no Government
              supervision (e.g.,  directing the ERGS
              contractor);

              Contract for the picking up of other
              Government personnel at the airport;

              Paying the luncheon tabs of Government
              personnel.

         Nonpersonal

              Contract for field engineering work
              requiring specialized equipment and training
              personnel unavailable to the Government but
              not involving the exercise of discretion on
              behalf of the Government, where the
              contractor performs work adequately
              described in the contract, free of
              Government supervision;

              Contract with an individual for delivery of
              lectures without Government supervision, at
              specific places, .on specific dates, and on a
              specialized subject/ even if payment is by
              the hour.

It is recognized that during the course of a response the
distinction between providing personal and nonpersonal
services may be unclear.   For example, directing the ERCS
contractor is not the responsibility of the TAT
contractor; however, monitoring its performance is
acceptable.  Should questionable situations arise that
require interpretation, the OSC or the TAT member should
confer with the TAT DPO or Leader, respectively.  If
further clarification or interpretation is necessary, the
TAT Zone Program Management Office (ZPMO), TAT PO, or
TAT CO may be contacted.

1.7  Contract Equipment

    In order to perform the diverse tasks required under
the TAT contract, each TAT will be furnished equipment for
monitoring, safety and recordkeeping.  Appendix B contains
a detailed listing of the minimum equipment needs required
to implement the contracts.  The TAT contractor is
responsible for the maintenance of all equipment and
ensuring that disposable equipment inventories are
maintained and replenished as required.  Should the TAT
                            II-6     (REVISED-JULY,  1989)

-------
                  OSWER Directive 9242.4-01A    September  1987
 contractor  determine  that  certain equipment  is.  not  being
 utilized,  the TAT Zone  Program Manager  (ZPM), in
 coordination with the DPO,   should be notified  that the
 equipment  is available  for use in other TAT  offices.

     If  new  equipment  requirements are identified  as EPA
 missions change,  the  TAT contractor  (with  DPO concurrence)
 may request this  new  equipment by sending  a  written
 request for its purchase to' the  PO.  This  request should
 include justification of the needs,  estimated cost  and
 recommended source.   The DPO should  consult  with  Chapter  5
 of  EPA's Contract Management Manual  for further
 information on justification of  needs.  EPA  may either
 provide the required  equipment to the contractor  or
 authorize  the contractor to acquire  it under the  TAT
 contract.

 1.8  Property Management

     The use of property provided either directly  by the
 Federal Government or procured through the TAT  contracts
 requires careful  management.  Not only is  careful property
 management  required by  Federal law and the TAT  contracts,
 it  is essential for efficient use of contract resources.
 For example,  accurate property inventories allow  the TAT
'contractor  management to distribute  equipment among its
 offices in  the most useful way.

     In  light of the importance of property management, the
 TAT contractor is required to provide training  in property
 management  for TAT property management officers at  the
 ZPMO and in the Regions.   The TAT must also  develop and
 use standard operating  procedures for all  aspects of
 property management.  The  DPO should ensure  that  the TAT
 properly manages  government property by conducting
 periodic on-site  visits to the contractor's  office  and
 reviewing  all of  the  items contained on the  DPO checklist,
 presented  in Appendix E.   The DPO should also seek  the
 assistance  of the EPA Superfund  Property Administrator, as
 necessary,  in conducting these visits.

     Both the TAT  contracts and Federal regulations
 (Federal. Acquisition  Regulation, Part 45)  require written
 standard operating procedures for property management.
 The TAT must develop  standard procedures in  the following
 areas:

         Acquisition
         Receiving
         Recordkeeping
         Storage,  movement and protection
         Loss,  damage and  destruction
         Utilization  rate
         Maintenance  and calibration

                             II-7     (REVISED-JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987
         Inventory
         Subcontractor use
         Contract closure and equipment disposition.

Development and use of these procedures are essential for
managing property under the TAT contracts.

    Standard procedures .will also aid in preparing the
periodic reports requested by the EPA Property
Administrator.  To ensure proper .handling of Government
property, the EPA Property Administrator requires the
following information from TAT property management
officers:

         Annual inventory of property

         Immediate reports of loss, damage or destruction
         of Government property

         Requests for purchase or replacement of
         Government property (as needed)

         Semi-annual reports of Government property in
         excess of needs

       •  Justification for retention of low use items
         (annually)

         Certification of required training of property
         management officers (annually).

In addition, all other reports required by the "Guide for
Control  of Government Property by Contractors" should be
submitted as required.  This guide is available from the
EPA Property Administrator and should be consulted when
questions arise regarding the management of Government
property.

2.  CONTRACTOR REQUIREMENTS IN EXECUTING SOW ACTIVITIES
            •

    The .following sections describe special contract
requirements to which the TAT contractors must adhere.
Included are discussions on health and safety, training,
quality  assurance, confidentiality, conflict of interest,
chain-of-custody, cost management, and 24-hour call center

2.1  Health and Safety

    The  nature of the work to be performed under the TAT
contracts may involve inherently hazardous situations.
The OSC  is responsible for coordinating the standards of
safety for all individuals on-site at all times.  The TAT
contractor, if required to work on-site, shall ensure that
                            II-8     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A  .  September 1987
all contractor personnel working at  the site work in a
healthy and safe manner and adhere to the standard EPA
safety protocols as well as appropriate Federal/State
health and safety standards (i.e., 29 CFR 1910.120).  It
is Office of Solid Waste and Emergency Response (OSWER)
draft policy that the contractor shall be responsible for
implementing the Office of Emergency and Remedial Response
(OERR) Standard Operating Safety Guides (SOSG)  for its
employees and operations, including  employee rights to
know.  If the contractor believes that a higher level of
protection is necessary, or there is any other  dispute
with respect to health and safety that cannot be resolved
between the OSC and the contractor's Health and Safety
representative, the matter will be referred to  the
Response Operations Branch Regional  Coordinators and to
the contractor's corporate Health and Safety
representative for determination.  If the health and
safety issue still cannot be resolved, then the matter
will be referred to the EPA Environmental Response Team's
(ERT) Safety and Occupational Health Manager, Edison,
N.J., in consultation with the HQ Occupational  Health and
Safety Director, for final determination.

    .If a specific safety plan is required as part of
performance of a Technical Direction Document (TDD), or
such plan is required as part of standard operarting
procedure, this plan shall be submitted to the  OSC for
review.  Upon review, if there is a  dispute over the
safety plan that cannot be resolved  between the OSC and
the contractor's Health and Safety representative, the
matter shall be referred to the first line approval
committee, which is the Response Safety Committee
described in EPA Order 1440, Chapter 9.  If there is still
a dispute over the safety plan, then the matter shall be
referred to the EPA ERT's Safety and Occupational Health
Manager, Edison, N.J., in consultation with the HQ
Occupational Health and Safety Director, for final
determination.  If a site safety plan is provided by the
Government, the contractor agrees to follow such a plan
unless objections are made known to  the OSC within 24
hours of its' submission to the contractor.  In any event,
commencement of cleanup services without notification to
the OSC of objections will be deemed to constitute
acceptance of the safety plan, unless conditions in the
field change to warrant a change in the plan.

    The Occupational Safety and Health Administration has
issued the "Hazardous Waste Operations and Emergency
Response Interim Rule" (December 19, 1986), which sets
forth the following required elements for site safety
plans:

         Names of key personnel and  health and  safety
         personnel

                            II-9     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
         Task/operation safety and health risk analysis

         Employee training for all equipment operators and
         general laborers who risk exposure to hazardous
         materials

         Personal protective equipment to be used

         Medical surveillan.ce program

         Frequency and types of air monitoring, personnel
         monitoring,  and sampling techniques

         Site control measures

         Decontamination procedures

         Site standard operating procedures

         Contingency plan

         Confined space entry procedures.

2.2  Training Program for Contractor Personnel

   .The TAT contractor is responsible for providing
initial and routine training of workers before such
workers are permitted to engage in hazardous waste
operations that would expose them to toxic substances.
The requirements include a minimum of 40 hours of initial
instruction off the site, and a minimum of three days of
actual field experience under the direct supervision of a
trained,  experienced supervisor, at the time of
assignment.  These requirements, however, do not apply to
workers who have already received the equivalent of such
training.  Workers who may be exposed to unique or special
hazards should be provided additional training.

2 .3  Quality Assurance

    The TAT contractor shall institute a quality assurance
program that will ensure environmental monitoring data of
known quality.  The program will consist of both an
auditing and a corrective function.  The auditors will
report directly to the contractor corporate management,
bypassing the contractor ZPM, to minimize any actual -or
perceived bias.  Corporate management will then be
expected to utilize the firm's resources to solve any
problems uncovered.  The EPA publication entitled "Interim
Guidelines and Specifications for Preparing Quality
Assurance Program Plans" (QAMS-004/80) contains detailed
information on EPA's quality assurance program and can be
obtained from the Assistant Administrator for Research and
Development in the Office of Monitoring Systems and
Quality Assurance.
                            11-10    (REVISED-JULY, 1989)

-------
                 OSWER Directive  9242.4-01A    September 1987
2.4  Confidentiality of Information

    During the performance of the contract, TAT members
may, by necessity, be entrusted with confidential
information.  All information received by EPA is subject
to EPA's disclosure of information policy, 40 CFR Part 2,
which is based on the Freedom of Information Act,
5 U.S.C. 552, and provisions for patents and rights as set
forth by law.  Generally,  information is not
confidential.  However, if a TAT member should have access
to information granted confidentiality by EPA, all TAT
members shall follow Agency procedures set forth in 40 CFR
Part 2 safeguarding such information.

    In response to an initial submission of information
with a request of confidentiality from a responsible
party, private industry or any.person or business, all EPA
personnel and contractor employees should be aware of the
proper procedures.  All information requested by EPA for
which a confidentiality claim is asserted must be
submitted to the DPO or PO.  Any person submitting
information to EPA may assert a business confidentiality
claim by covering or placing on the information, at the
time of submission to EPA, a cover sheet, stamped or typed
legend, or other form of notice with language such as
"TRADE SECRET," "PROPRIETARY," or "COMPANY CONFIDENTIAL."
The EPA office handling the information will make the
initial determinations of whether the information is
entitled to confidential treatment.  Procedures for the
validity of confidentiality claims and special rules
governing certain information obtained under specific
legislation, such as the Clean Water Act (CWA), are set
forth in 40 .CFR Part 2, Subpart B.

    Provisions for rights in data and copyrights and
patents are complex and will not be discussed here.  If
the question of rights with these issues should arise, the
EPA Office of Regional Counsel should be contacted to
pursue the proper legal course.

2 . .5  Conflict of Interest

    The TAT contractor must notify the cognizant DPO "in
writing" of any actual, apparent or potential conflict of
interest with regard to any work assigned by the" DPO prior
to- accepting that work.  This includes both personal (TAT
staff) and organizational conflicts of interest.  The DPO
is then responsible for notifying the CO of this conflict.

    If an organizational conflict of interest appears to
exist, the CO is responsible for determining whether the
contractor should be permitted to perform the work.  The
                            11-11    (REVISED-JULY, 1989)

-------
                  OSWER Directive 9242.4-01A   September 1987
CO will then notify the ZPM in writing of. this
determination.  If a personal conflict of interest appears
to exist, the individual TAT member who is affected will
be disqualified from taking part in any way in the
.performance of the work.

    The TAT contractors are required to notify each DPO in
advance of all known sites within a Region where an
organizational or personal conflict of interest may
exist.  In cases where the conflict of interest does not
become known until after performance of the work has
begun, the contractor is required to notify the CO
immediately and to discontinue work until notified by the
CO of the appropriate action to be taken.

2.6  Chain-of-Custodv and Document Control Procedures

    Any work conducted by the TAT contractor must follow
established chain-of-custody and document control
procedures.  Detailed information pertaining to procedures
for each of the areas is available in NEIC Policies and
Procedures. EPA-330/9/78/001-R, U.S. Environmental
Protection Agency, National Enforcement Investigations
Center (NEIC), Denver, Colorado, revised June 1985.
Copies of this document should be obtained by all EPA
Regional offices and be distributed to the TAT
contractor's offices as well.  The document will serve as
the official EPA guidance for ensuring that the procedures
are followed.  In addition, Regions may establish their
own specific procedures for ensuring that the NEIC
chain-of-custody and document control requirements are met

2 . 7  Cost Management Support

    During removal actions, the TATs. may assist the EPA
OSC in implementing a comprehensive system for managing
the site operations and effectively monitoring the costs.
This management system must ensure the efficient use of
public funds and enable all removal costs to be measured
against the site-specific and statutory ceilings.  The
system recommended for use by OSCs is presented in the
Removal Cost Management Manual. January 1985 (revised
April 1988).  This manual outlines a comprehensive cost
management system that require.s specific on-scene cost
data to be documented while offering flexibility to the
OSC in documentation techniques.  The TATs, in assisting
the OSC in tracking removal costs, should have a working
knowledge of the practices outlined in this manual.
Another EPA manual, User's Guide for Removal Cost
Management Software (Version 3.1), was developed in
conjunction with the cost management manual to describe
the application of basic computer tools to cost estimating
                             11-12     (REVISED-JULY,  1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
and cost tracking at CERCLA removal sites.   The TATs
should also be familiar with this manual,  which can be
very useful for on-site cost management.

2.8  24-Hour.  7-Dav-A-Week Call Center

    The TAT contractors are responsible for operating a
24-hour, 7-day-a-week call center.   This  call center will
provide EPA with access to TAT technical  support services
at all times.

2.9  Subcontracting                           -—

    As part of the TAT zone contracts, the contractor is
responsible for performing special  projects and analytical
services.  In most cases,  the contractor  will subcontract
this type of work utilizing competitive acquisition
procedures as required by the Competition in Contracting
Act.  DPOs should ensure that reasonable  lead times and
delivery-schedules are given so as  not to unnecessarily
restrict the contractor's efforts to obtain competition.
According to Federal Acquisition Regulation (FAR)
52.244-2, the contractor must notify the  Contracting
Officer (CO) reasonably in advance  of entering into any
subcontract if:

         The proposed subcontract is of the
         cost-reimbursement, time-and-materials, or
         labor-hour type;

         The proposed subcontract is fixed-price and
         exceeds either $25,000 or  five percent of the
         estimated cost of this contract;

         The proposed subcontract has experimental,
         developmental or research  work as one of its
         purposes; or

         The proposed subcontract provides for the
         fabrication, purchase, rental, installation or
         other acquisition of special test equipment
         .valued in excess of $10,000 or of any items of
         facilities.

    Upon notification of the CO,  the contractor may be
requested to provide EPA with certain information such as
a description of the services to be subcontracted,
                            11-13     (REVISED-JULY,  1989)

-------
                 OSWER  Directive  9242.4-01A    September 1987
identification of the type of subcontract to be used, and
an explanation of why and how the proposed subcontractor
was selected, including the competition obtained.
According to FAR 52.244-5, the contractor shall select
subcontractors on a competitive basis to the maximum
extent consistent with the objectives and requirements of
the contract.

    Depending on the. dollar amount and type of subcontract
involved, the contractor must obtain the CO's written
consent before placing any subcontract for services under
the TAT contracts.

2.10  Site-Specific Invoicing

    The contractor is required to provide site-specific
billing information on monthly invoices in accordance with
EPA's "Site-Specific Invoicing.Requirements for Superfund
Contractors Whose Funds Are Not Obligated Site-
Specifically," February 1986.  All invoices sent to EPA's
Financial Management Division (FMD) for payment must
contain proper site and activity codes, as well as the
following additional requirements:

         A cost element summary that summarizes all costs
         being invoiced by cost element, such as labor,
         travel, equipment, other direct, subcontractor
         and overhead or indirect co'sts, as identified
         elsewhere in the contract

         A site-specific attachment, on which the invoiced
         costs are broken down by:

              Each site with an EPA S/S ID
              All other sites, i.e., those without an EPA
              S/S ID, on one line item per Region
              Program management
              Base and award fees
              Non-site activities, identified separately
              such as training of state personnel or
              coordination of Regional activities
              Non-Superfund costs, as applicable, on one
              line item.

    Specific instructions on completing the site-specific
invoice can.be found in the above-mentioned publication.
The TAT contractor is required to submit four copies of
the invoice, one to the PO and three to FMD.
                            11-14    (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987



                       EXHIBIT II-l

   TAT Personnel Qualifications  and Levels of Experience

Professional Level

         Zone Program Manager (ZPM)

              Master's Degree or  equivalent with 12 years
              or more relevant experience

              Bachelor's  Degree  with 14  years or more
              relevant experience

         Level Three

              Master's Degree or  equivalent
              6-12  years  relevant experience

         Level Two

              Bachelor's  Degree  or equivalent
              3-8 years relevant  experience

         Level One

              Bachelor's  Degree  or equivalent
              0-3 years relevant  experience

Technical Level

         Level Three

              6 or  more years relevant experience

         Level Two

              2-6 years relevant  experience

         Level One

              0-2 years relevant  experience
                            11-15    (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987



                       EXHIBIT II-2

            TAT Contract Staffing Distribution
Zone 1

  Region I
  Region II
  Region III
  Region IV
  Region V
  Headquarters
  ERT-Edison

  TOTAL
                                Number of
                                Personnel

                                    16
                                    35
                                    45
                                    33
                                    36
                                    11
                                 	5
                                   181
Zone 2

  Region
  Region
  Region
  Region
  Region
VI
VII-ESD
VIII
IX
X
36
34
14
23
15
  TOTAL

  GRAND TOTAL
                                   122
                                   303
                            11-16
                            (REVISED-JULY,  1989)

-------
                 OSWER Directive  9242.4-01A    September 1987
                        EXHIBIT  II-3
TAT Staffing Disciplines

Administrative Assistant
Administrative Technician
Biological Technician
Biologist
Chemical Engineer
Chemist
Civil Engineer
Community Relations Specialist
Computer Programmer
Computer Systems Ana.lyst
Emergency Contingency Planner
Engineer
Engineering Technician
Environmental Air Pollution Specialist
Environmental Biologist
Environmental Engineer
Environmental Scientist
Equipment Technician
Gephydrologist
Geologist
Groundwater Engineer
Hydrogeologist
Hydrologist
Industrial Hygienist or Toxicologist
Interdisciplinary Scientist
Laboratory Technician
Organic Chemist
Personal Computer Specialist
Program Analyst
Response Specialist
Sanitary Engineer
Spill Prevention Engineer
Toxicologist
Writer/Editor

NOTE: The above disciplines are subject to change as EPA
      Regional needs develop.  Therefore, they will
      fluctuate during the contract period of performance
                            11-17    (REVISED-JULY, 1989)

-------
          Complete Acknowledgement of Completion/
          Performance Observation Report (AOC/POR)
          forms for the Regional Award Fee Performance
          Evaluation package (see Chapter VII)

          Implement Headquarters and Regional contract
          management policy and technical guidance

          Receive and review all contractor reports
          (e.g., monthly financial and status reports)
          for Regional accuracy.

Effective management of the TAT contract by the DPO
translates' into efficient utilization of the TAT
contract resource.

3.2  On-Scene Coordinators

     The On-Scene Coordinator. (OSC) is the Federal
official responsible for monitoring and directing all
activities conducted on site during a removal action.
The basic duties, activities and functions of an OSC
include the following:

          Assess degree of threat
          Develop Action Memos
          Direct response operations
          Ensure site safety
          Review and certify contractor cost reports
     .   .  Coordinate with state, local, or Federal
          agency personnel
          Prepare work reports
          Participate in community relations activities
          Determine project status
          Monitor contractor performance
          Write pollution reports
          Maintain site files (cost recovery
          documentation)
          Track project budgets against ceilings
          Control site access.

     The OSC is responsible for establishing the
standards of safety for all individuals on site at all
times.   If required to work on site, the TAT shall
ensure that all TAT contractor personnel working at
the site follow the direction of the OSC with regard
to health and safety to include the required level of
protection.  The ERT's Safety and Occupational Health
Manager makes the final determination concerning
safety.
                       III-7   (REVISED-JULY,  1989)

-------
                                            EPA-CONTRACTOR TAT MANAGEMENT STRUCTURE
                                                               CONTRACTING
                                                                 OFFICER
                                                              PROCUREMENT AND
                                                           CONTRACTS MANAGEMENT
                                                                  DIVISION
                                                              WASHINGTON, D.C. •

M
M
C-10 (REVISED - JULY, 3

'


•
CONTRACTOR
ZONE
PROGRAM
MANAGER
ZONE 1
(REGIONS!- V.ERT
AND HO)


CONTRACTOR
TAT
LEADERS
(REGIONS I • V.
ERT AND HO)
1
1






-i



-|


-]
EPA TAT EPA TAT
PROJECT OFFICER PROJECT OFFICER CONTR
7Q
FMFRGFNCIY RFSPOMSF DIVISION FMFnriFNPY RF^PDNSF DIVISION — — ^^ PROC

OFFICE OF EMERGENCY AND OFFICE OF EMERGENCY AND WIMW*
REMEDIAL RESPONSE REMEDIAL RESPONSE ZOl
WASHINGTON. D.C. WASHINGTON, D.C. (REGION

l-i "l-i CONTRA!
EPA REGIONAL, -| EPA REGIONAL -| TAT
ERT AND HO. DPOs' DPOs' LEADE

1 1 1
1 1 1
1 1 1


ACTOR
NE
1RAM
XGER -
JE2
IS VI - X)

CTOR
RS
VI- X)






-





-




-,

0
to
W
o
p-
1-1
(D
O
ft
H-
0>
U>
N)
*.
W
*w
1
O
(-•
>
CO
(D
'd
rt
CD
ID
            THERE ARE 12 TAT-DPOs RESPONSIBLE FOR OVERSEEING AND DIRECTING WORK ORDERS TO EACH OF 12 TATs
            (7 TATs ASSOCIATED WITH ZONE 1 AND 5 TATs ASSOCIATED WITH ZONE 2). ONE TAT IS ASSOCIATED WITH
            EACH OF THE TEN REGIONAL OFFICES ( PLUS ONE ADDITIONAL TAT IN REGION VII). ONE TAT IS ASSOCIATED
            WfTH THE ENVIRONMENTAL RESPONSE TEAM IN EDISON, NEW JERSEY. AND ONE TAT PROVIDES DIRECT SUPPORT
            TO EPA HEADQUARTERS.
(D
H
CD

-------
                  OSWER Directive 9242.4-01A
                Seotember  1987
                              EXHIBIT  111-3
               ORGANIZATION OF ZONE 2 TAT CONTRACT
      EPA
  CONTRACTING
    OFFICER
      EPA
    PROJECT
    OFFICER
    REGION VI
     DEPUTY
PROJECT OFFICER
 REGION VII (ESD)
     DEPUTY
PROJECT OFFICER
   REGION VIII
     DEPUTY
PROJECT OFFICER
    REGION IX
     DEPUTY
PROJECT OFFICER
    REGION X
     DEPUTY
PROJECT OFFICER
   CONTRACTOR
  ZONE PROGRAM
  MANAGER (ZPM)
                             HOUSTON
                             SATELLITE
                           BATON ROUGE
                             SATELLITE
          TAT/REGION VI
           TAT LEADER
                              ST. LOUIS
                             SATELLITE
       TAT/REGION VII (ESD)
           TAT LEADER
         TAT/REGION  VIII
           TAT LEADER
                            LOS ANGELES
                             SATELLITE
          TAT/REGION IX
           TAT LEADER
          TAT/REGION X
           TAT LEADER
             PROJECT ORGANIZATION CONTROL

             PROJECT COORDINATION LINKS
                         111-12
(REVISED - JULY,  1989)

-------
             OSWER Directive 9242.4-01A    September 1987
                    CHAPTER  IV


  INTERFACE WITH OTHER EPA CONTRACTS AND PROGRAMS
               AND EXTERNAL AGENCIES

                    KEY TOPICS

                                             Page

National Contract Laboratory Program (NCLP)  IV-2

Field Investigation Team (FIT)  Contracts     IV-3

Remedial Engineering Management (REM)        IV-4
Contracts

Technical Enforcement Support (TES)          IV-4
Contracts

Emergency Response Cleanup Services (ERCS)   IV-5
Contracts

Alternative Remedial Contract Strategy       IV-5
(ARCS)
                       t
Underground Storage Tanks (UST) Program      IV-6

State and Local Agencies, the U.S. Coast     IV-6
Guard (USCG) and other Federal Agencies
                        IV-1     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
                        CHAPTER  IV

            INTERFACE WITH OTHER EPA CONTRACTS
                   AND EXTERNAL -AGENCIES
    There are seven other EPA contract and program efforts
that complement the TAT contract program:

         National Contract Laboratory Program (.NCLP)
         contracts

         Field Investigation Team (FIT) Contracts

         Remedial Engineering Management (REM) Contracts

         Technical Enforcement Support (TES) contracts

         Emergency Response Cleanup Services (ERCS)
         contracts

         Alternative Remedial Contract Strategy (ARCS)

         Underground Storage Tanks (UST) program.

    In addition,, significant interaction may occur between
the TAT contractor and:

         State and local agencies

         United States Coast Guard (USCG)

         .Other Federal agencies (e.g. DOI) on a
         site-specific basis.

The following sections provide a description of, and/or
highlight procedures for utilizing and interfacing with,
each of the above contracts, programs or agencies.

1.  NATIONAL CONTRACT LABORATORY PROGRAM (NCLP)

    Chemical analytical support is essential to the
successful investigation and cleanup of spills and
hazardous substances sites.  To meet this requirement, EPA
has established a nationwide network of contract
laboratories under the National Contract Laboratory
Program (NCLP).  Wholly funded with CERCLA funds, the
NCLP's purpose is to provide analytical data for samples
collected at sites to identify threats to public health
and the environment, base assessments of risk, institute
remedial response, and initiate response actions.


                            IV-2     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
    The TAT contractor is encouraged to use the NCLP for
all analytical services except when samples can be
analyzed by EPA Regional labs.  The TAT contractor should
contact the Regional Sample Control Center to confirm the
availability of services under the NCLP or the
Environmental Services Division.  If specific services
cannot be provided by the NCLP, or if services are not
available.on a timely basis, the TAT contractor may
subcontract for laboratory-analytical services.  When the
TAT contractor subcontracts the analytical services,
maximum competition must be obtained in accordance with
Federal Acquisition Regulations.  Further, the TAT
contractor is responsible for implementing a plan for
quality assurance.  That plan has to provide quality
assurance/quality control comparable to that required
under the NCLP, where analysis is being done by a non-NCLP
laboratory.

    Work conducted by the NCLP is coordinated by a
contractor, the Sample Management Office (SMO).  In its
efforts to match the analytical needs of the NCLP users
with appropriate contractor laboratories,  the SMO has
developed a'manual entitled User's Guide to the National
Contract Laboratory Program. December 1986.  In addition
to describing procedures for using the NCLP, the manual
provides a complete description of all analytical.
services, sample requirements, and reports offered under
the program. ~ This is an extremely useful  document and
should be referred to in assessing analytical service
needs.  For further information regarding  the NCLP, write
or call:  Hazardous Site Evaluation Division (WH-548A) ,
U.S. EPA, Washington, D.C.  20460, 202/382-7906 or
FTS 8-382-7906.

2.  FIELD INVESTIGATION TEAM  (FIT) CONTRACTS

    The FIT contracts provide technical support for EPA's
field investigation activities at selected uncontrolled
hazardous substance sites.  Field investigation activities
under FIT contracts are primarily pre-remedial and
composed of preliminary .assessments and site inspections.
These activities are needed to determine the nature of the
problem at a  site as well as  the site's eligibility for
remedial response.

    The interface of TAT and FIT activities exists when a
removal is required based on  the findings  made during
field investigations or when a remedial action may be
required after a removal has been completed.  Full
cooperation between the personnel of these contracts is
essential.  Coordination of the -Regional TAT DPO, FIT
                            IV-3     (REVISED-JULY, 1989)

-------
                  OSWER Directive 9242.4-01A   September  1987
Regional  Project Officers,  and/or contractor efforts will
ensure  a  timely  response  to  remedial  site  situations.  All
information  regarding  the status and  technical evaluation
of conditions  at a  particular  site must be communicated  to
the  appropriate  party  as  warranted by a change in  response
actions  (i.e., removal  to remedial or vice versa).  For
further  information regarding  the FIT contracts, write or
call; Hazardous  Site Evaluation Division  (WH-548A), U.S.
EPA, Washington, D.C.,  20460;  202/382-2467 or FTS
8-382-2467.

'3.   REMEDIAL ENGINEERING-MANAGEMENT  (REM)  CONTRACTS

     The  REM  contracts  provide  management  support for EPA's
remedial  planning activities at uncontrolled hazardous
substance sites.  Remedial  planning  activities under the
REM  contracts  include  the implementation  of certain
non-time-critical removal measures (e.g.,  Expedited
Response  Actions),  remedial  investigations/feasibility
studies,  and technical  and  management support activities
including engineering  design and construction of small
remedial  actions, community relations activities,  and
support  of enforcement  actions.

     The  interface of TAT  and REM activities can exist when
a  remedial action may  be  required after a  removal  has been
completed or when an emergency response must be initiated
based on a change at a  site where remedial planning or
action  is in progress.  An effective  and  efficient
response  to  remedial site situations  detailing the type
and  extent of  contamination at a hazardous waste site can
be ensured through  the  full cooperation and coordination
among the Regional  TAT DPO,  REM Regional  Project Officers,
and/or  contractor efforts.   For further information
regarding REM  contracts,  write or call:   Hazardous Site
Control  Division,  (WH-548E), U.S. EPA, Washington, D.C.
20460;  202/382-6704 or  FTS 8-382-6704.

4.   TECHNICAL  ENFORCEMENT SUPPORT (TES) CONTRACTS

     In  addition  to  the  technical enforcement support
provided by  the  TAT, REM  and FIT contractors,-EPA
enforcement  requires other capabilities that are,  in large
measure,  unique  to  the  enforcement function, such as
private  investigations, title  searches, and acquisitions
and  analyses of  financial records.   To obtain these and
similar  capabilities,  the EPA  Office  of Waste Programs
Enforcement  (OWPE)  engages  the TES contractors to  provide
the  following  services, which  include, but are not limited
to:
                             IV-4      (REVISED-JULY,  1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
         Private investigations
         Risk/exposure assessments
         Responsible party searches
         Title searches
         Acquisitions and analyses of financial records
         Establishment of linkages among corporate entities
         General case development support.

    There exists a strong potential for interaction
between the TAT contractors and TES contractors.  General
management areas for coordination and communication should
be anticipated.  For further information regarding the TES
contracts, write or call:  Office of Waste  Programs
Enforcement (WH-527), U.S. EPA, Washington,  DC  20460;
202/382-2105 or FTS 8-382-2105.

5.  EMERGENCY RESPONSE CLEANUP SERVICES (ERGS) CONTRACTS

    When initiating a. removal action in response to a
hazardous substance release, the On-Scene Coordinator
(OSC) may require the services of the ERCS  contractors for
containment, cleanup and disposal of the released
materials.  Though the actual work of these cleanup
contractors is directed only by the OSC, TAT personnel may
assist the OSC by monitoring their progress and by
performing various cost control functions to verify and
document ERCS contractor costs.  In this capacity, the TAT
contractor assumes only an advisory role to the OSC.  Any
comments or suggestions from the TAT regarding the cleanup
contractor activities should be directed only to the OSC.

    For further information regarding the ERCS contracts,
write or call:  Emergency Response Division, U.S. EPA,
Washington, D.C. 20460; 202/382-7731 or FTS 8-382-7731.

6.  ALTERNATIVE REMEDIAL CONTRACTS STRATEGY (ARCS)

    OERR has recently developed the Alternative Remedial
Contracts Strategy (ARCS).  The purpose of  these contracts
is to obtain project management and technical services in
support of EPA's remedial response activities at
uncontrolled hazardous waste disposal sites.  ARCS
establishes a pool of remedial response contractors
available in each Region or Multi-Regional  Zone.
Contractor activities under ARCS are similar in scope to
the REM contracts described above.  ARCS includes remedial
investigation, feasibility studies, remedial design, and
remedial construction.

    There exists a potential for interaction between TAT
and ARCS contractors; when working on the same site,
                            IV-5     (REVISED-JULY, 1989)

-------
                 OSWER  Directive 9242.4-01A    September 1987
communication and coordination between these contractors
should occur.  For further information regarding ARCS,
write or call:  Hazardous Site Control Division (WH-548E),
U.S. EPA, Washington, D.C.  20460,  202/382-7996 or
FTS 8-382-7996.

7.  UNDERGROUND STORAGE TANKS (UST) PROGRAM

    Under the Superfund Amendments  and Reauthorization Act
of 1986  (SARA),  EPA's Office of Underground Storage Tanks
(OUST), or a state agency under Cooperative Agreement with
EPA, has been given authority to undertake corrective
action with respect to any release  of petroleum into the
environment from an underground storage tank if such
action is necessary to protect human health and the
environment.  A Leaking Underground'Storage Tank Trust
Fund (LUST) of $500 million has been established to
provide  funds for these corrective  actions.

    In responding to petroleum releases from underground
storage  tanks, the OSC in charge.of the Federal response
may use  the TAT, as well as the ERCS-contractor, to
provide  assistance in carrying out  the cleanup effort.
The type of assistance provided by the TAT contractor may
be similar to that provided under the CERCLA and CWA 311
programs .(i.e.,  contractor oversight, response monitoring,
site assessment, etc.).  However, OSWER Directive
9360.0-16A (Guidance for Conducting Federal-Lead
Underground Storage Tank Corrective Actions) and
Appendix H of that Directive establish UST-specific
procedures for preparation and processing of TDDs for TAT
activities in the UST program.  Given EPA policy that LUST
Trust Fund-financed responses at UST petroleum releases
will be  conducted by states under Cooperative Agreements
with EPA, except in rare instances, TAT contractor
activity is not likely to be significant in this area.
Only public health emergencies will be handled by the
Federal  government.  Given the small amount of funding
currently available for UST activities under TAT, Project
Officer  approval should be obtained before issuing a TDD
for UST work.  For further information regarding the UST
contracts, write or call:  Office of Underground Storage
Tanks (WH-562A), U.S. EPA, Washington, D.C.  20460,
202/382-4756 or FTS 8-382-4756.

8.  INTERACTION OF TAT WITH STATE AND LOCAL AGENCIES, THE
    U.S. COAST GUARD (USCG) AND OTHER FEDERAL AGENCIES

    TAT  interaction with state and  local agencies, the
U.S. Coast Guard (USCG) and other Federal agencies can
occur when TAT monitoring efforts in support of the OSC
                            IV-6     (REVISED-JULY, 1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
are under the supervision of  any of  these entities.   In
some cases,  the OSC may designate an OSC representative to
act in that  capacity on a temporary  basis.   This OSC
representative may be an employee of EPA, the USCG,  or a
state or local agency official.   For example, the USCG can
proqure the  support of a TAT  contractor  during removal
actions in which the USCG is  acting  in the capacity of
OSC.  The assigned OSC or OSC representative (USCG,  state,
local or EPA) can direct the  TAT only within the scope of
the TDD issued by the DPO.  The  TAT  may  not perform duties
that go beyond the scope of the  TDD  without the DPO's
modification of the TDD. .When conducting response
activities,  the TAT contractors  should be fully aware of
the particular roles and responsibilities of these
external concerns and ensure  that all interactions are
carefully coordinated by the  OSC.
                            IV-7      (REVISED-JULY,  1989)

-------
              OSWER  Directive  9242.4-01A    September 1987
                     CHAPTER V

           PROCEDURES  FOR  INITIATING AND
              MANAGING TAT ACTIVITIES
                     KEY TOPICS

                                                  Page

The Technical Direction Document (TDD)            v-2

Preparing the TDD                                 V-3

Processing the TDD                                V-ll

Amending the TDD                                  V-12

Special Project TDDs                              V-12

Acknowledgement of Completion (AOC)/Performance   V-13
Observation Report (POR)

Preparing the AOC/POR                             V-14

Processing the AOC/POR                        .    V-20
                        V-l       (REVISED-JULY, 1989)

-------
         OSWER Directive  9242.4-01A   September 1987
data for similar tasks to derive these
estimates.  Also, they should coordinate with the
TAT contractor to obtain estimates.

Estimated Hours  (Box 9A):   The estimate of the
technical labor  hours needed to accomplish the
TDD assignment will be the responsibility of the
appropriate PO/DPO.  The estimate should be based
on best engineering judgment considering
knowledge of the project or task requirements,
data needs, estimated cost of the project and
previous experience on similar projects.     __
Historically, estimated hours have been too low
in several cases.  DPOs should be sure to make
reasonable allowances in the future.. This
judgment is generally made in consultation with
the TAT Leader.

Specific Task Elements'(Box 10):  This section is
to be used to elaborate on the general task
description and  to define  interim task
objectives.  This section  should provide the TAT
Leader with a clear understanding of the
objectives, expected results, and required
deliverables and/or reports.   If more space is
needed, the continuation of the description of
specific task elements should be made on a
separate sheet of paper that can be attached to
the TDD.  It is  permissible to attach
standardized detailed task descriptions to the
TDD for commonly occurring assignments [e.g.,
Spill Prevention Control and Countermeasures
(SPCC) inspections].

Interim Deadlines (Box 11):  This box is to be
used to denote completion  dates for interim task
objectives, where applicable, within the overall
task to be performed.   (If not applicable,  mark
the box N/A.)

Desired Report Form (Box 12D):   The DPO should
indicate the type of  end product desired for the
TDD assignment.  Additional information can be
provided in Box  13 or by attaching additional
sheets to the TDD.

Comments (Box 13):  This section can be used for
any pertinent items not covered in any of the
above sections.
                   V-5      (REVISED JULY,  1989)

-------
         OSWER Directive 9242.4-01A   September  1987
Priority  (Box 3A):  This box is used to denote
the priority of the request.  For example,  the
priority  should reflect whether an immediate
action is required (high priority), an action is
to be taken within a definite time period
designated in Box 7 (medium priority), or an
action is to be taken within a flexible time
period (low priority).

Key EPA Contact (Box 3B):  -This is the name and
phone number of the EPA DPO or PO who issued the
TDD.

Estimate  of Total Hours and Total Costs (Box
_4A) :  An  estimate of the total technical hours
and costs (meant to be a "not to exceed" amount)
including labor and other expenses needed to
accomplish the TDD assignment.  The estimate
should be developed by -the DPO based on best
engineering judgment considering knowledge of the
project or task requirements, data needs, and
previous  experience on similar projects.

Overtime Approved (Box 4B) :  The DPO must specify
whether overtime (time and 1/2) hours are
allowable for the task outlined in the TDD.
    •^   -^'                         '  '
Non^dedicated Approved (Box 4C) :   This bo-x
denotes when a work assignment requires services
from personnel not included within the TAT
contract.

EPA Site Name (Box 5A):   EPA site name as
specified in CERCLIS.   (If not applicable, mark
the box N/A.)

SSID No.   (Box 5B):  This number will be supplied
by the DPO from the CERCLA Information System
(CERCLIS).  (If not applicable, mark the box N/A.)

City/County/State (Box 5C):   The city,  county,
and state where the EPA Superfund site is
located.   This can be.entered by either the DPO
or the TAT Leader.

Source of Funds (Box 6):   The .source of funding
for the TAT activity [i.e.,  either CERCLA, Clean
Water Act (CWA) Section 311,  Underground Storage
Tank (UST) Trust Fund or other (e..g.,  Federal
Emergency Management Agency)].   Only one source
of funding may be used.
                   V-7      (REVISED JULY, 1989)

-------
         OSWER Directive 9242.4-01A   September 1987
CERCLIS ID  (Box 7):  The DPO is to enter the
CERCLIS identification number for work
assignments at a CERCLIS site.  (If not
applicable, mark the box N/A.)

Completion  Date (Box 8):  This is the date
specified by the DPO for the TAT contractor
submittal of the completed TDD assignment.
Completion  dates must not be left "OPEN."

Reference Info. (Box 8A):  This item allows the
DPO to provide the TAT contractor with any
reference materials or supplemental information
necessary to expedite TDD completion.  At the
same time,  accountable control of such
information is maintained.
Type of Activity (Box 9):  The specific type of
service to be provided'by the TAT.  Definitions
of thesre £ypes are presented as Appendix C.
General Task Description (Box 10):  In this
section, the DPO indicates the following:

     The type of support desired

r    The level of intensity required (the depth
     .to which certain issues-should be.pursued)

-    Any other pertinent information.

The task description must clearly delineate the
goals and objectives of the activity and the
desired products and/or deliverables.   Ambiguous
phrases such as "assist OSC" are not sufficient.

Desired Report Form (Box 11):   The PO/DPO should
indicate the type of end product desired for the
TDD assignment.  The report may be as  a formal
report, letter report,  formal  briefing, or other
specified format.

Specific Elements (Box 12):  This section is to
be used to elaborate on the general task
description and to define interim task
objectives.  This section should provide the TAT
Leader with a clear understanding of the
                   V-8      (REVISED JULY,  1989)

-------
                  OSWER Directive  9242.4-01A   September  1987
         objectives, expected results, and required
         deliverables and/or reports.  If more space is
         needed, the continuation of the description of
         specific task elements should be made on a
         separate sheet of paper that can be attached to
         the TDD.  It is permissable to attach standarized
         detailed task descriptions to the TDD for
         commonly occurring assignments [e.g., Spill
         Prevention Control and Countermeasures (SPCC)
         inspections.]

         Interim Deadlines (Box 13):  This box is to be
         used to denote completion dates for interim task
         objectives, where applicable, within the overall
         task to be performed.   (If not applicable, mark
         the box N/A.)

         Authorizing DPO (Box 14):  Signature of the DPO
         issuing the TDD.

        <"Date (Box 15):   The date on which the TDD was
         signed and issued.

         Received bv (Box 16):   Signature of the TAT
         Leader and indication  of whether the TDD is
         accepted,  accepted with exceptions,  or rejected.
         If 'the TDD is' accepted with exceptions,  this
         should be explained on a separate piece of paper.

         Date (Box 17):   The date on which the TAT Leader
         signs the TDD.

         Distribution:  Indicates who gets which copies of
         the TDD.

    An example of a completed TDD is provided in
Appendix D.  This example helps to illustrate three
important points for the DPO to keep in mind when
preparing a TDD.  First, the DPO must be as specific as
possible in describing the scope of work to be performed
by the TAT.  Second,  the DPO must clearly indicate
contractor reporting requirements.   And,  finally,  it is
extremely important that the DPO include in the TDD
realistic estimates for  technical hours and costs needed
to accomplish the assignment.

    Although exact  tasks and response activities,
particularly those  involving emergency situations,  may be
somewhat difficult  to define, it is very important to the
extent possible to  provide specific guidance  to the
contractor on the expected work scope (TDD form,  Boxes
                            V-9       (REVISED JULY,  1989)

-------
                  OSWER Directive 9242.4-01A   September 1987
9-10 on either form) .   The task description sho'uld be as
detailed as available information permits so that there is
a clear understanding by the TAT contractor of the
activity objective yet allow some flexibility for
alternative and innovative actions by the contractor as
conditions warrant.  Examples of candidate tasks which
could be performed for different types of removal response
or prevention work can be extracted directly from the TAT
contract SOWs contained in Appendix A.

   ' Care must be taken by the DPO and TAT Leader to ensure
that all tasks requested and performed are within the
bounds of the TAT contract SOWs.  Particular attention
must be given to ensure that TDDs do not involve personal
services.  For example, the DPO must not direct the TAT to
provide clerical support, travel arrangements, or other
personal services for EPA staff.  The DPO is also
forbidden from specifying an individual TAT member to
perform a task.  Specific TAT- staffing decisions are the
responsibility of the TAT contractor.
    The h
-------
                 OSWER Directive  9242.4-01A    September 1987
completion date,  can help to identify the need for
overtime to complete the task.   Since the contract limits
the overtime which may be charged,  overtime must be
monitored.

    The third use for the estimate  of technical hours is
to provide the basis for comparison of total estimated
hours for all active TDDs with the  total technical hours
available.  Total technical hours available can be
computed from the information in the contract.  The
difference between the two figures  will tell the DPO to
what extent available contractor resources are being
utilized.  The TAT contractor can also provide this
information on a regular basis (e.g., biweekly).

1.2  Processing the TDD

    Once the TDD is completed it is signed by the DPO or
the DPO's alternate* and forwarded  to the contractor TAT
Leader.  The contractor TAT Leader  can take one of three
actions on the TDD/'  If the TDD is  acceptable to the TAT
Leader a^i-ssued by the DPO, the TAT Leader signs the TDD
and prtJ^eeds with performance of the assigned activities.
In general, the TAT contractor should be willing to" accept
any assignment within the bounds of the TAT contract SOW.
However, as stated earlier, conducting personal services
for EPA staff is not allowed.

    The TAT Leader .can accept the TDD with exceptions".  In
this case, the exceptions are to be noted on the form and
a copy is returned to the DPO.  The DPO and TAT Leader are
to resolve these exceptions prior to the contractor
commencing work.  If necessary, a revised TDD should be
issued reflecting.resolution of any exceptions.  If the
issue cannot be resolved on this level, the DPO should
consult with, the PO in Headquarters for guidance.  If
necessary, the PO will consult with the contractor ZPM to
try to resolve the situation.  If it is resolved, the DPO
may issue a revised TDD reflecting  the issue resolution,
and the contractor will proceed with task performance.  If
the PO and contractor ZPM cannot resolve the issue, the
matter is referred to the CO for final resolution.  Where
possible, and with concurrence of the DPO, the contractor
should begin work on the acceptable work elements of the
TDD, pending resolution of the points at issue.
    When the DPO plans to be out of the office and
    unavailable to perform contract management functions
    the DPO must submit a written request, or telephone
    the TAT PO and CO (followed up with a written
    request), for approval to appoint an alternate DPO.
                            V-ll

-------
                  OSWER Directive 9242.4-01A.   September  1987
    If the TAT Leader rejects the TDD, it is returned to
the .DPO with an explanation of the reasons for rejection.
The DPO and TAT Leader are to confer to resolve the
situation.  If a resolution is reached, a revised TDD can
be issued, if necessary, and the contractor proceeds with
the task.  If the DPO and the TAT Leader cannot resolve
the problem, the DPO should contact the PO for guidance as
explained above.

    When the TDD is acceptable to both the TAT Leader and
the DPO, it should be signed and dated.  Appropriate
copies should be placed in the contractor's and EPA's
central TDD files.   The DPO should then send copies of the
TDD to the. PO and CO.

1.3  Amending the TDD

    In the event that an issued TDD needs a revision, the
DPO must issue a TDD amendment containing the appropriate
changes.  Events that require TDD amendments may include,
for example, an original underestimation of a project's
magnitude or an acceleration of a project's period of
performance^-) For the Zone I contract, the original TDD' s
number wiTil be used together with a suffix capital
letter. Tor example, referring to the previously cited
example, if the TDD is revised,  the TDD authorizing the
revision would be numbered 2-8710-3A.   For the Zone II
contract, however,  a box is provided on the TDD (Box 2)  to
indicate that it is an amendment.  The revised TDD should
include the material contained in the original TDD and the
revised information so as to be capable of standing
alone.  Amendments  are to be processed in the same manner
as described above.

1.4  Special Project TDDs

    Funding has been obligated for the performance of
special projects under the TAT contracts.   Special
projects were discussed in Chapter II  and are summarized
in Appendix A.   If  a special project is required,  the DPO
may request the TAT Leader to prepare  and submit a work
plan and cost estimate for completing  the TDD.   The TAT
contractor's work plan should include  a detailed technical
approach, schedule  for completion and  cost breakdown.  It
should be sufficiently detailed to provide a base for
guiding work,  measuring progress, and  controlling
budgets. . The contractor work plan should address the
elements specified  in Exhibit V-3.

    OSCs and DPOs should recognize the importance of
adequate lead times on the contractor's ability to obtain
the required competition in subcontracting.
                            V-12     (REVISED JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987
    Upon review and approval of the TAT contractor's work
plan, a TDD will be issued according to the following
procedures:

         For special projects estimated to cost under
         $10,000, approval authority is granted to the
         respective DPO'or PO

         In instances where multiple special projects are
         issued for the same site, the DPO's authority
         shall be extended to a ceiling of $15,000 per site

         For special projects estimated to cost $10,000 or
         more, or where the total of all special projects
         at a site exceed $15,000, approval authority must
         be obtained from both the CO and the PO.

    Irrespective of the dollar values involved, some
Special Projects subcontracts will require CO consent
because of the contract type.

2.  ACKNOWLEDGEMENT OF COMPLETION (AOC)/PERFORMANCE
    OBSERVATION REPORT (POR)

    Under the previous TAT contract, the contractor was •
responsible for preparing an AOC form for every completed
TDD. This form, which was submitted to the DPO, signified
that the assigned work had been completed.-

    Under the present zone contracts, the AOC form has
been combined with the POR form.  The FOR form is  used by
the contractor and EPA to evaluate the contractor's
performance on the TDD.  The AOC and POR forms have been
combined in order to avoid unnecessary duplication of
information.  By combining AOC and POR informaton  on one
form, the paperwork burden will be reduced and time will
be saved, both for the contractor and for EPA.  This
implements the DPOs'  suggestions to improve and streamline
the Performance Evaluation/Award Fee Process.

    The AOC/POR form will be initiated by the TAT  Leader,
who will be responsible for describing what actions were
taken on the assignment,  what results were obtained, and
how well the contractor performed vis-a-vis the TDD's
requirements.  In this way, the AOC/POR serves both as a
document that signifies completion of the assignment (AOC)
and one that provides the contractor's self-assessment of
performance on the assignment (POR).  Alternatively, the
AOC/POR can be treated as just an AOC (signifying
completion of the assignment) and not as a combined
AOC/POR.  This occurs at  the time the AOC/POR is received
                            V-13     (REVISED JULY,  1989)

-------
                  OSWER Directive 9242.4-01A   September 1987
by the DPO, who decides whether or not to evaluate the
contractor's performance on the particular TDD.  If the
decision is to evaluate the contractor's performance, the
DPO will describe the performance and provide a rating,
from "1" to "5", on the form.  If the decision is not to
evaluate the contractor's performance, the DPO will ignore
the evaluation parts of the form and treat it simply as an
AOC.  The AOC portion of the AOC/POR includes information
on actual labor hours expended, the total cost of the.
action, and the type of response taken.  The POR portion
provides a description and rating of the contractor's
performance on the TDD.  It is strongly suggested that the
DPO meet with the TAT Leader each evaluation period to
discuss which AOC/PORs should be included as part of the
award fee process.

    The TAT Leader must submit the completed AOC/POR to
the DPO within ten working days of task completion.  The
form can be either an interim AO'C/POR or a final AOC/POR,
depending on whether final cost data are available at time
of submittal.   When the TAT Leader submits an interim
AOC/POR, the DPO's signature indicates only an
acknowledgment of receiving the deliverable, not an
acceptance of the costs.   Acceptance of costs is reserved
for the final AOC/POR. Jl^he same form should be used to
record interim and f vrfal /costs.  It is not necessary to
prepare separate forms'.

2.1  Preparing the AOC/POR

    Copies of the AOC/POR forms that will be used for Zone
1 and Zone 2 activities are shown in Exhibits V-4(l) and
V-4(2), respectively.   The specific information required
on these AOC/POR forms is described below, beginning first
with the AOC/POR for Zone 1:

         Cost Center:   This block contains the .number used
         to designate each TAT.

         Contract No:   The TAT Zone 1 contract.number is
         68-01-7367.

         Contractor:  The TAT Zone 1 contractor is Roy F.
         Weston, Inc.

         TDD Number:  This box should contain the same
         number that is in Box Number 2 of the TDD.  This
         information provides assurance that each TDD is
         completed.
                            V-14     (REVISED JULY,  1989)

-------
         OSWER Directive  9242.4-01A    September 1987
Reporting Element:  This specifies which TAT
(i.e., assigned to which Region) performed the
work.

Date(s) of Reported Observation:  This box should
contain the period of performance of the TDD
activities.

Approx. No.  of Hours:  This box should contain
the same number that is in Box Number 9 of the
TDD.

Report Format:  This should agree with Box 12 of
the TDD (TAT Zone 1).

Performance Evaluation Category:  This should
contain the type of activity conducted under the
TDD;  examples are stated in the SOW (Appendix A).

Description of Contractor Observation:  This
section should provide a description of the
actions taken by the TAT in response to the TDD.
Sufficient detail should be included to pro.vide a
reasonably clear indication of what' response
action took place and what level and quality of
perf ormance^-w^s^Jattained.   Ambiguous phrases such
as "assisted-OSC" should be avoided.   In the case
of non-response-type assignments,  for example,
training course attendance, description should
show how the activity is related to the overall
TAT contract SOW.  The TAT Leader should
reference all deliverables produced.   Where
formal briefings, information briefings,  etc.,
have  been requested and no formal written
submittal of information has been requested by
the DPO, .copies of notes and materials used in
the presentation should be made available to the
DPO or the appropriate staff.   It is important
that  the reports furnished by the contractor be
in conformance with the specific instructions
given in the TDD.  NOTE: If the space is  not
sufficient for the description,  additional pages
should be attached to the form,  as necessary.

Rating:  The TAT Leader rates  the quality of the
performance, with "5" indicating exceptional and
"1" indicating unsatisfactory.   All AOC/PORs
should receive ratings.   For further information,
see the description of the performance evaluation
plan, Chapter VII.
                   V-15      (REVISED JULY,  1989)

-------
                  OSWER Directive 9242.4-01A-    September  1987
         Signature of Contractor:  The TAT Leader  signs
         the AOC/POR form.

         Date:  The TAT Leader dates  the form.

    For an explanation of  the following items, see  the
description in Chapter VII.

         Description of EPA Observation
         Rating
         Signature of EPA
         Date
         Rating
         Signature of HQ
         Date.

    The DPO accepts or rejects the assignment as complete
by checking the following  box:

         DPO Action:  The  DPO should check the appropriate
         box to indicate the quality of the completed
         project assigned  by the TDD.  The DPO's options
         are as follows;

              If the DPO accepts the AOC,  it is signed.
              The original form is then returned to the
              contrac-btTrQand copies sent as indicated
              below s-e that the TDD can be closed out and
              payment made to the contractor.

              The DPO can  accept the AOC with exceptions,
              which are to be noted on the form.   Copies
              are then distributed as above.

              The DPO can  reject the AOC.   In this case,
              the form is  returned to the TAT Leader with
              an explanation of the reasons for rejection
              and measures required to bring the
              assignment into conformance.

Before submitting the AOC/POR to the DPO,  the TAT Leader
should also complete the following:

         Cost  to Date:   If total cost figures are
         unavailable when the AOC is submitted,  the TAT
         must  include interim cost figures  and provide the
      -   date  through which the costs were  calculated.
         This  is an interim AOC if total costs are not
         reported.
                            V-16     (REVISED JULY,  1989)

-------
         OSWER Directive 9242.4-01A   September  1987
Total Cost to Closure:  This is the total cost of
work performed under the TDD including direct
labor, travel, expenses, analytical services, and
subcontracts  (if applicable).  If total cost
information is not available within ten working
days of task completion, an interim AOC should be
submitted with interim cost figures.

Actual Total Hours:  The total technical hours
required by the TAT contractor to conduct and
complete the requirements of the TDD must be
recorded in this block.  Technical hours do not
include secretarial and typing support.  If
information regarding total technical labor hours
expended is not available within ten working days
of task completion, an interim AOC should be-
submitted with interim labor hour figures.

Signatures:  The signature blocks are used to
indicate whether the form is an interim AOC or a
final AOC.  The signatures are provided as
assurances that the TAT Leader has completed the
assignment in the best manner and in accordance
with the understanding of the task and that the
DPO has received the completed assignment within
the required tjj&a frame.

Distribution:   After the TAT Leader completes the
AOC, the original and all copies are distributed
to the DPO, who decides whether to accept or
reject it.  If rejected, the AOC is returned to
the TAT Leader.  If accepted,  it is completed and
distributed according to the distribution list at
the bottom of the form.  An interim AOC is
distributed differently than a final AOC.   If it
is interim, the DPO removes the bottom sheet
(Goldenrod),  places it in the central file,  and
returns the remaining copies to the TAT Leader.
When final costs become available,  the TAT Leader
fills in the "cost to date" and the "actual total
hours" and returns it to the DPO for signature.
The DPO then distributes the final AOC as
indicated at the bottom of the form.

     Sheet 1 (white)  to the Headquarters
     Evaluation Coordinator

     Sheet 2 (white)  to the DPO

     Sheet 3 (blue) to the TAT Leader
                   V-17     (REVISED JULY,  1989)

-------
                  OSWER Directive  9242.4-01A   September 1987


              Sheet 4  (green) to the ZPM

              Sheet 5  (canary) to th,e PO

              Sheet 6  (pink) to the CO.

    The AOC/POR for Zone 2 will require the following
information elements:

         Cost Center:  Same as on the Zone 1 TDD.

         Contract No.:   The TAT Zone 2 contract number is
         68-01-7368.

         Contractor:  The TAT Zone 2 contractor is Ecology
         and Environment, Inc.

         TDD No.:  Same number as shown in Box 2 of the
         Zone 2 TDD.

         Reporting Element:  Same description as for TAT
         Zone 1 AOC/POR.

         Date(s)  of Reported Observation;   Same
         description as for TAT Zone 1 AOC/POR.

         Approx.  &e-7"Oif Hours:  Same description as for
         TAT ZoneS- AOC/POR.

         Account  No.:  Same as the number  on the Zone 2
         TDD, Box IB.

         Performance Evaluation Category;   Same
         description as for TAT Zone 1 AOC/POR.

         Description of Contractor Observation:  Same
         description as presented for the  Zone 1 AOC/POR.

         Rating:   Same  description as for  TAT Zone 1
         AOC/POR.

         Signature of Contractor:   Same description as for
         TAT Zone 1 AOC/POR.

         Date;   Same description as for TAT Zone 1 AOC/POR.

    If the DPO will use the form as a POR,  the following
items are also completed:

         Description of EPA Observation
         Rating
         Signature of EPA
                            V-18     (REVISED JULY,  1989)

-------
                 OSWER Directive  9242.4-01A    September 1987
         Date
         Signature of Regional FOR Coordinator
         Date
   . .     HQ Coordinator's Evaluation
         Rating
         Signature of HQ
         Date.

For an explanation of this portion of the AOC/POR, see the
description in Chapter VII.  The AOC portion of the AOC/
FOR continues with the following:

         DPO Action:  The DPO should check the appropriate
         box to indicate the quality of the completed
         project assigned by the TDD.  The DPO's options
         are as follows:

              If the DPO accepts the AOC, it is signed.
              The original form is then returned to the
              contractor and copies sent as indicated
              below so that the TDD can be closed out and
              payment made to the contractor.

              The DPO can accept the AOC with exceptions,
              which are to be noted on the form.  Copies
              are then distributed as above.

              The DPO can reject the AOC.  In this case,
              the form is returned to the TAT Leader with
              an explanation of the reasons for rejection
              and measures required to bring the
              assignment into conformance.

Before submitting the AOC/POR to the DPO, the TAT Leader
should also complete the following:

         Cost to Date:  Same as for the Zone 1 AOC.

         Total Cost to Closure:  Same as for the Zone 1
         AOC.

         :Hours to Date:  When total hours figures are
         •unavailable when the AOC is submitted, the TAT
         must include interim hour figures.

         JTotal Hours to Closure;  Same as for the Zone 1
         . AOC.

         Signature and Dates:  Same as for the Zone 1 AOC.

         Distribution:  Indicates who receives which copy
         of the AOC.

Finally,;the TAT Leader should attach a blank copy of
Part II,:'the Worksheet of the FOR, to the completed
Part I,  before submitting it to the DPO.

                            V-19

-------
                  OSWER  Directive  9242.4-01A   September 1987
2 . 2  Processing the AOC/POR

    All AOC/POR forms are initiated by the TAT Leader, who
is responsible for completing the contractor-designated
information on the top one-third of the form.  The TAT
Leader is responsible for providing a rating, from "1" to
"5",  on every AOC/POR submitted, which provides EPA with
the contractor's self-evaluation of performance on" the
assignment. .

    If total project costs and hours are not known at the
time the AOC/POR is due for submission (i.e., within ten
working days of project completion), the TAT Leader should
prepare and submit an interim AOC, signing the form in the
appropriate place.  The interim AOC should contain
information on costs and hours incurred to date.   The DPO
will then complete and sign the interim AOC, retain the
last copy for the files, and return the package to the TAT
Leader.  The DPO's signature indicates acceptance of the
deliverable only,  not acceptance of the costs.

    As soon as final project cost information becomes
available, the TAT Leader should submit a final AOC/POR
with this information, using the original (interim)  AOC/
POR form, and signing it in the appropriate place.  It is
the DPO's responsibility to ensure that this procedure is
followed.

    The DPO is also responsible for deciding whether the
AOC/POR will be used o_nly as an AOC or as a combined AOC/
POR.   In accordance with the TAT contract and the TAT
award fee pl^n] t'he DPO must ensure that evaluations (POR
portions) are"" prepared for at least 60 percent of the
level-of-effort hours assigned during the evaluation
period.  The DPO should decide which AOC/PORs will be
treated as PORs in conjunction with the TAT Leader.   If it
is used only as an AOC, the DPO does not need to  describe
and rate the contractor's performance on the form.  If it
is used as a combined AOC/POR, however,  then the  DPO must
describe and rate the contractor's performance.
Instructions on completing the POR portion of the AOC/POR
are presented in Chapter VII, page Vll-5.

    Before signing and dating the AOC/POR, the DPO should
make sure that all materials and services specified in the
TDD have been provided within the required time frame.
Also, if any written deliverables were required under the
TDD,  these should be reviewed for accuracy and
acceptability.  If they are not acceptable or if  some
materials or services have not been provided as required,
the DPO should inform the TAT Leader of these problems and
explain how they should be resolved.  Once resolved,  the
DPO should approve the final AOC/POR by signing and dating
it, placing it in a central file, and forwarding  copies to
the PO and CO.

                            V-20     (REVISED JULY,  1989)

-------
                        EXHIBIT V-2(2)
1A. Cost Canter:
r
j^^k Account No.:
P
3A. Priority 4A.
D High
[j Medium
GLOW
3B. Key EPA Contact: 48. C
time
Name: Appr
Phone: QN
9. Type of Activity:
CWA-311
n SPCC
i On- Scene Monito
LJ Spill Clean-up Fu
10. General Task Description:
TAT ZONE II CONTRACT 2. No.:
CONTRACT NO. 68-01-7368 T
XCOLJMI/^AI I^IDC/^TIOM OOOI Itm CMTT /T^Ol
T tunlNIUAL UIH tU 1 lUIN UUuUIVltlM 1 (IDLJ)
ECOLOGY AND ENVIRONMENT, INC.
A me nc
Eitimata of 5A. EPA Sits Narrw:
Total Houn:
iuuii Mm. g8 ssio NQ _ 5C City/County/Stata:
vtr- AC. Non- 	
dedicated 6. Sourc* of Funds: fj Othar
o»ed: Approved: Q CERCLA
et LJYei U311
Q r~iNo M LIST

m«nt M

7. CERCLIS ID:
8. Completion Date:
8 A. Reference Info:
QYei Q Attached
DNo D Pick-up
CERCLA . AS SPECIFIED ABOVE
M Sita Auwirrwnt |J Special Project Q Quality Aisurance
ring _j Removal Funded |_| Analytical Project "Training
nded M Removal PRP (AO/CO) M Prvparedrwa ~ Program Management
_] On- Site Monitoring M LIST ~ Technical Aiiirtance
Q FEMA LJ Information Management




feL Specific Element!:






^~*
^





14. Authorizing DPO:
(Signature)
bL6. Received by: Q Accepted- (H Accepted with Exception* (Attached) Q Rei»cted
\ (TAIL Si«rwtur«)
11. Desired Report
Form:
C Formal Report
L. Letter Report
L Formal Briefing
Q Other (Specify)
J
•

13. Interim Deadline):










15. Date:
17. Date:
nw^i^,.—, T0070M
  Whtt»
  Blu»
S Pink
  Goklcnrod
OPO Copy
TATL Copy
ZPM Copy
fO Copy
CO Copy
OPO Original (Untuned by TATU
                                        V-23
(REVISED-JULY,  1989)

-------
 COST CENTER
                     CONTRACTOR;
                                      ACKNOWLEDGEMENT OF COMPLETION
                                 PERFORMANCE OBSERVATION REPORT:  PART I
 CONTRACT NO:

 68-OT-7367
               ROY F. WESTON, INC.
                                                                                   TOO NO.
. R-EPORTING ELEMENT;
OATE(S) OF REPORTED OBSERVATION
                                                                    APPROX. NO. OF HOURS
        MANCE EVALUATION CATEGORY:
. DESCRIPTION OF CONTRACTOR OBSERVATION BY:  NAME/TITLE
                                                                      FORMAT REPORT

                                                                      LETTER REPORT

                                                                      FORMAL BRIEFING

                                                                      OTHER (SPECIFY)
 HATING: 5.-*,3.2.1
                      SIGNATURE OF CONTRACTOR:
                                                                                         DATE:
 DESCRIPTION OF EPA OBSERVATION BY! NAME/TITLE
RATtNOi 5.4,3,2.1
SIGNATURE OF EPAi
SK^^SURE OF REGIONAL POR COORDINATOR!
DATE:
DATE:
«Q COORDINATOR'S EVALUATION 8Yi NAME/TITLE
 R.ATINC1: 3.4.3,2,1
                      SIGNATURE OF
•QPQ ACTION!
                               ACCEPTED
                             a
                                                          ACCEPTED WITH EXCEPTIONS
                                                                                                  a
                                                                                                     REJECTED
COST TO DATE: . DATE:
TOTAL COST TO CLOSURE:
ACTUAL TOTAL HOURS:

HCt»Ttr-*TMAT TM« ATTACMtO UATIHIAU W«IT AND COMPLY WITH ALL REQUIBSMtNTS Of TUB SU»JtCT TOO.
TATL SIGNATURE (INTERIM) TATL SIGNATURE (FINAL)
I: ACKNOWLEDGE THAT 1 HAVE BEEN PROVIDED WITH THE MATERIALS AND SERVICES SPECIFIED IN THE
SUMKT TOO WITHIN ITS ORIGINAL OR REVISED TIME FRAMES.
^^^
DfO SIGNATURE (INTERIM) DPO SIGNATURE (FINAL)

DATE:
INTERIM
FINAL
DATE:
INTERIM
FINAL
1H«T«
•»4«T«     	
ILU»     . TATlCOrV
                                                              p r	,, . / rir>jT,T.r>r«i~>  TT.TT V   1 O Q Q N..

-------
EXHIBIT V-4(2)
.COST CENTER ACKNOWLEDGEMENT OF COMPLETION
PERFORMANCE OBSERVATION REPORT: PART 1
I CONTRACTOR: _ _ .
[I • Ecology and Environment. Inc.
{JJ^BoHTING ELEMENT: OATEIS) OF REPORTED OBSERVATION APPHOX NO. OF HOURS
a PERFORMANCE EVALUATION CATEGORY:
DESCRIPTION OF CONTRACTOR OBSERVATION 8Y:
RATING: 5 t 3.2.1 SIGNATURE OF CONTRACTOR:
'
(DESCRIPTION OF EPA OBSERVATION BY:
NAME/TITLE
tffeTING: 5. 4, 3. 2. 1 SIGNATURE OF EPA:
m •
iSJCNATURE OF REGIONAL POR COORDINATOR:
S-HO.COOROINATOPrS EVALUATION «Y.
NAME/TITLE
RATING. 5. 4. 3. 2, 1 S4GNATURE OF HO:

COPO ACTION: 	 ^ Q ACCEPTED Q ACCEPTED WITH EXCEPTION*
 TTTT V
SSt»««4  .ZPMCo«y V-26 ( REVI SED- JULY
CONTRACT NO.:
63-01-7368
TOO NO.
ACCOUNT NO.


DATE:



DATE:
DATE:


DATE:

Q REJECTED



DATE:
INTERIM
FINAL

DATE:
INTERIM
FINAL

TOO6038
, 1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987
sheets, expense records, equipment maintenance logs, and
so forth.  This visit is not intended to be a formal
audit, but rather a means to determine whether an outside
audit is necessary.  Ensuring that required chain-of-
custody and document control procedures are being adhered
to is important in facilitating and supporting potential
cost recovery actions against responsible parties.
Regular monitoring is also important to ensure that
government property is being properly maintained (see
Chapter II).   Suggested guidelines for conducting a review
of Regional TAT offices are provided in Appendix E.
                            VI-8      (REVISED-JULY,  1989)

-------
                 EXHIBIT VI-2
SUGGESTED FORMAT FOR TDD STATUS TRACKING LOG
MONTH
TDD#

HOUR

DESCRIPTIVE TITLE

S AVAILABLE
DATE
ISSUED


•
HOURS
. EST. ACTUAL
•
COST
EST. ACTUAL


COMPLETION
DATE
EST. ACTUAL

Accron
DATE
RECEIVED
INT. FINAL


-------
                  OSWER Directive 9242.4-01A   September 1987
                         CHAPTER VII

                 PERFORMANCE EVALUATION.PLAN


1.  COST-PLUS-AWARD-FEE (CPAF) PERFORMANCE EVALUATION PLAN

    The TAT contracts are Cost-Plus-Award-Fee (CPAF) con-
tracts, which provide for a "base" fee percentage of the
cost of the contract plus a variable "award" fee fixed at a
predetermined percentage of the estimated cost of the
contract.  Each contractor  is guaranteed the base fee, but
must earn all or part of the award fee through demonstrated
performance.

    Initiation of the performance evaluation process is the
responsibility of the EPA Regional offices, which are
charged with monitoring the day-to-day activities conducted
by the TAT contractors.  Regional performance monitors and
Deputy Project Officers (DPOs) will review projects, tasks,
and activities performed by the contractor and complete the
Performance Observation Report portion of the Acknowledge-
ment of Completion/Performance Observation Report (AOC/POR)
forms, which are transmitted from the Region to the Project
Officer (PO), who will serve as Evaluation Coordinator.  The
TAT Leader may initiate this process by preparing Part I of
the AOC/POR.  Following Headquarters review, these reports
will be assembled into a package to be presented to the
Performance Evaluation Board (PEB) for award fee
determination.  Award fee determinations are made by the PEB
twice a year.

    Exhibit VII-1 presents-the organizational structure the
Agency will utilize for the award fee performance evaluation
process for the TAT contracts.  This chapter outlines the
procedures that will be followed by the Regions and by Head-
quarters; their respective roles and responsibilities; and
the performance evaluation categories,  criteria and sched-
ules required to successfully complete the process.   The
remainder of the chapter is divided into three sections,
which include:

         Regional coordination of the performance evaluation
         process

         Headquarters coordination of the performance evalu-
         ation process

         Performance evaluation categories and criteria.

Example AOC/PORs and other required support documentation
are included in Appendix D for illustrative purposes.

                            VII-2    -(REVISED-JULY, 1989)

-------
                                       EXHIBIT VII-2(1)
                CONTRACTOR:
                              ACKNOWLEDGEMENT OF COMPLETION
                          PERFORMANCE OBSERVATION REPORT: PARTI
                                 ROYF. WESTON. INC.
      ING CLEMENT:
                    OATE(S) Of RtPORTEO OBSERVATION
      ,ANCC EVALUATION cATEuORYi
r&o
                                                      APPROX. NO. Qf HOURS
OCSC«IPTION OF CONTRACTOR OBSERVATION BY:  NAW£/TITl_£
           FORMAT REPORT
           LETTER RCPORT
           FORMAL BRIEFING
           OTHER
AATIN-Ot 5.4. 3, J.I
DESCRIPTION OF EPA OSS
'i
|
i
1
UpWAaa
JSIQNATURE OF CONTRACTOR: DATE:
ERVATION iV: NAME/TITLZ " 	

SIGNATURE OF CPAi DATE:
ifl&jUflCQF AEGlONALPQ* COOROlNAToAi OATEi
*»QCC(QWOJ?*ATO«-i EVALUATION IV, NAJyilyTITLI " " 	 	
f
i
:
OOcACTJQft*.
TOTAU.CWTTTO C C O3 U M

•
SIQNATURC OF HQi OATEl
LjACCCPTfO LJ ACCEPTED WITH CXCEJ^TION* LJ REJECTED
OATI: ACTUAL TOTAL HOUKS:
:
lOWATIAlALJUIIT ANOCOMFLY WITH ALL MQUIKIMINTI OF THf SUBJCCT TOO. OATC:
INTERIM
FINAL
|^^ TATUSIONATUnt (INTERIM) TATL SIQNATUWI (FINAL)
''A^^aWtlCOOi THAT 1 HAVE BEEN F8OVIOEO WITH THE MATERIALS AND SERVICES SPECIFIED IN THf OATI:
Sa^fcTTOO WITHIN ITS ORIGINAL O« flf VISED TIM! FBAMfi.

INTERIM
FINAL
OrOSIONATURI(INTE«IM» Of Q 8IQNATURI (FINAU
          OOOMdMATQM

-------
                                                   VJLX—
1 COST CENTER
ACKNOWLEDGEMENT OF COMPLETION
	 PERFORMANCE OBSERVATION REPORT: PARTI
CONTRACTOR: . 	 1
Ecology and Environment, Inc.
LBEPORTING ELEMENT: 1 OATEISJ OF REPORTED OBSERVATION
APPROX NO. OF HOURS
CONTRACT NO.^ ~
68-01-7368
TDD NO.
ACCOUNT NO.

PERFORMANCE EVALUATION CATEGORY
DESCRIPTION OF CONTRACTOR OBSERVATION BY:
RATING: 5. 4. 3. 2. 1
   SIGNATURE OF CONTRACTOR:
                                                                                  DATE:
DESCRIPTION OF EPA OBSERVATION BY:
                                                     NAME/TITLE
1 RATING: 5. 4. 1 2. 1 SIGNATURE OF EPA:
m
•MR: NATURE OF REGIONAL POR COORDINATOR:
HO COORDINATOR'S EVALUATION BY;
1 NAME/T1TLI
RATING; S, 4. X J.I SIGNATURE OF HCc
DATE:
DATl:

OATI:
OPO ACTION: Q ACCEPTID Q ACCEPTED WITH EXCEPTION* Q REJECTED
r*1*T TO OAT*r OAT». 1 U/M !•« Tn P> AT»-
COrTTOOATt n.T»-
TOTAL COST TO CLOSURf:

HOURS TOO ATT:
TOTAL HOURS TO CLOSURI
1 CERTIFY THAT THE ATTACHED MATERIAL* MEIT AND COMPLY WITH ALL
REQUIREMENTS OF THE SUBJECT TOO.
TATL SIGNATURE (INTERIM) TATL SIGNATURE (FINAL)
1 ACKNOWLEDGE THAT 1 HAVE SEEN PROVIDED WITH THE MATERIALS AND
SERVICES SPECIFIED IN THE SUBJECT TDD WITHIN ITS ORIGINAL OH
REVISED TIME FRAMES.
N—
| DPO SIGNATURE (INTERIM) DPO SIGNATURE (FINAL)


DATE:
INTERIM
FINAL
DAT!:
INTERIM
FINAL
      1  Whit*
      a  Whit*
      3  8lu«
      4  Qr»m
      9
OfOCoov
TATL Cooy
ZfM Cooy
fO Cooy
VII-17     (REVISED-JULY,  1989)

-------
                               jireccive
                              EXHIBIT VII-3(1)
TAT CPAF CONTRACT PERFORMANCE OBSERVATION REPORT (POR)
PART II: EVALUATION CRITERIA RATING WORKSHEET
CONTRACT NO.: ' CONTRACTOR: TDD NO.:
88-01- 7M7 ROY F. WESTON. INC.
REPORTING ELEMENT. DATE(S) OF REPORTED OBSERVATION APPRQX. NO. OF HOURS:
PERFORMANCE EVALUATION CATEGORY:
CONTRACTOR REPRESENTATIVE
PERFORMANCE CRITERIA
PROJECT PLANNING
- ORGANIZING (E.G.. WORK PLAN
DEVELOPMENT. DATA REVIEW)
- SCHEDULING
- BUDGETING
TECHNICAL COMPETENCE & INNOVATION
• EFFECTIVENESS OF ANALYSES
- MEET PLAN GOALS
- ADHERE TO REGS. & PROCEDURES
- APPROACH CREATIVITY/INGENUITY
SCHEDULE & COST CONTROL
- BUDGET (HOURS 4 COST) MAINTENANCE
• PRIORITY/SCHEDULE ADJUSTMENTS
• COST MINIMIZATION
REPORTING
- TIMELINESS OF OEUVERA8LES
- CLARITY
• THOROUGHNESS
RESOURCE UTILIZATION
- STAFFING
• SUBCONTRACTING
- EQUIPMENT. TRAVEL. ETC.
EFFORT
I- RESPONSIVENESS
•MOBILIZATION
•AY-TO-DAY
SPECIAL SITUATIONS (E.G, ADVERSE/
DANGEROUS CONDITIONS)
RATING
<
t.
1
9
1

<
A
1
?
1

<
*
1
9
1

•t
A
1
">
1

*
A.
*
9
1

«
1
t
9
1
EPA PERFORMANCE MONITOR
SUPPORTING COMMENTS





•
                                     VII-18    (REVISED-JULY,  1989)
t OoKtaraM — TATLCevr

-------
                                                EXHIBIT VII-3(2)
                   TAT CPAF CONTRACT PERFORMANCE OBSERVATION REPORT (POR)
                              PART II. EVALUATION CRITERIA RATING WORKSHEET
    ONTRACTNO. :
                    68-01-7368
                    CONTRACTOR:
                                  Ecology and Environment, Inc.
                                                                                            TOO NO.:
  REPORTING ELEMENT:
                                OATEIS) OF REPORTED OBSERVATION |  APPROX. NO. OF HOURS
  PERFORMANCE EVALUATION CATEGORY:
  CONTRACTOR REPRESENTATIVE
                                                          EPA PERFORMANCE MONITOR
          PERFORMANCE CRITERIA
                            RATING
                                                                          SUPPORTING COMMENTS
   PROJECT PLANNING
   —  Organizing (E.G., Work Plan
      O*v«4opm«nt. Data Rrrt*«w|
   —  Scheduling
   —  Budgeting
   TECHNICAL COMPETENCE & INNOVATION
   -  EHtctivwvm ol Analyst
   -  Mvrt Plan Goals
   —  Adhart to R«gv & Procvdurtt
   —  Approach CrMtmty/lng«nuity
     HEDULE & COST CONTROL
   '- Budget (Hourj & Coal Mamtananc*
   — Priorrty/Sch«dul« Adju«m«nti
   — COA Minimization
   REPORTING
   — Timvlinta o> Othvcrabln
   - CUriry
   — Thorou9hn«*»
                                   .5
                                   .4
                                   ,3
                                   .2
                                   . 1
   RESOURCE UTILIZATION
   — Subcontracting
   — Equipment, Trawl. Etc.
                                   .5
                                   .4
                                   .3
                                   .2
                                   , 1
  £FFORT
  — R*tponsiv«n«u
  — Mobilization
  — O«y-to-day
  — Sp«cUI Situation (E.G., Adv«r»/
     Oang«rous Conditiont)
                                   .5
                                   .4
                                   .3
                                   .2
                                   .1
(Distribution:
   Sh*it 1   Whit*
   £h««t 2   Blue
        3   Gr««n
• HQS Coordinator
• OPO Copy
• TATL Copy
Sh«*t 4  Canary
Srt*at 5  Pink
Sn««t 6  Goldcnrod
ZPM Copy
PO Copy
CO Copy
                                                                                                          T005037
                                                         VII-19     (REVISED-JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987
                       EXHIBIT VII-4(1)
Performance Evaluation
	Period #6	

Cut-off Date for Contractor
Activities to be considered
for Subject Evaluation Period

Last Day Performance Observation
Reports are accepted by Regional
FOR Coordinator

Regional Performance Evaluation
Package Due to Headquarters
Project Officer

Headquarters Performance
Evaluation Package due to PEB

PEB Review Meeting

Award Fee Notification
Letter to Contractor
October  1,  1988  -
March  31.  1989
    March  31,  1989



    April  7,  1989



    April  14,  1989


    May  1,  1989

    May  11,  1989


    June 12,  1989
Performance Evaluation
    Period #7	

Cut-off Date for Contractor
Activities to be considered
for Subject Evaluation Period

Last Day Performance Observation
Reports are accepted by Regional
FOR Coordinator

Regional Performance Evaluation
Package Due to Headquarters
Project Officer

Headquarters Performance
Evaluation Package due to PEB

PEB Review Meeting

Award Fee Notification
Letter to Contractor
April 1, 1989 -
September 30, 1989
September 22, 1989



September 29, 1989



October 6, 1989


October 23, 1989

October 31, 1989


November 30, 1989
                            VII-20   (REVISED-JULY,  1989)

-------
                  OSWER Directive 9242.4-01A   September  1987
                       EXHIBIT VII-4(2)
Performance Evaluation
    Period #8	

Cut-off Date for Contractor
Activities to be considered
for Subject Evaluation Period

Last Day Performance Observation
Reports are accepted by Regional
POR Coordinator

Regional Performance Evaluation
Package Due to Headquarters
Project Officer

Headquarters Performance
Evaluation Package due to PEB

PEB Review Meeting

Award Fee Notification
Letter to Contractor
October  1, 1989 -
March 31.  199Q
    March 23, 1990



    March 30, 1990



    April 6, 1990


    April 23, 1990

    May 1, 1990


    June 1, 1990
Performance Evaluation
    Period #9	

Cut-off Date for Contractor
Activities to be considered
for Subject Evaluation Period

Last Day Performance Observation
Reports are accepted by Regional
POR Coordinator

Regional Performance Evaluation
Package Due to Headquarters
Project Officer-

Headquarters Performance
Evaluation Package due to PEB

PEB Review Meeting

Award Fee Notification
Letter to Contractor
April 1, 1989 -
September 30. 1990
September 21, 1990



September 28, 1990



October 5, 1990


October 22,  1990

October 30,  1990


November 30,  1990
                            VII-21   (REVISED-JULY, 1989)

-------
                  OSWER Directive 9242.4-01A   September 1987
                        EXHIBIT VII-5

             U.S.  ENVIRONMENTAL  PROTECTION  AGENCY
                           REGION  X

         Example Cover Memorandum  for Regional Award
              Fee  Performance  Evaluation  Package
DATE:    20 June 1986

SUBJECT: Region X TAT Performance Observation Reports for the
         Period 1 February to 30 May 1986 (Second Trimester
        .of Fiscal Year 1986, Second TAT Contract Option
         Year)

FROM:    John Smith, Regional FOR Coordinator

TO:      Jack Jones, EPA Headquarters TAT Project Officer

    Enclosed is the Performance Observation Report (POR)
Summary statement for the second trimester reporting period
for Fiscal Year 1986.  Also enclosed are the final eleven
PORs generated during the evaluation period.  A total of 35
tasks have been evaluated during the .1 February to 30 .May
1986 reporting period.   A total of 3,468 hours have been
evaluated representing ' 65% of the total TAT TDD hours
expended for the trimester.

    The Region X team continues to provide consistent high
quality support to the  Region SRES staff in all phases of
the removal and emergency response program.   Due to the
restrictions in CERCLA  funding through most of the reporting
period, site assessment activities composed the vast
majority of the TAT effort through the spring months.  The
latter part of the trimester has been solely devoted to two
major removal actions at the Bunker Hill NPL site in
northern Idaho, arid at  the Standard Steel Metals and Salvage
Yard in Anchorage, Alaska.  However, these efforts are not
reflected in this evaluation package.;  The team continues to
strive to upgrade the program's overall removal and response
capabilities through improved data and information
management systems, enhanced electonic communications and
continued improvements -in basic field joperations .

    The primary focus of the TAT effort remains with waste
site assessments and investigations.  Of the total hours
evaluated in the period, 68% were for site assessment and
investigative activities,  12% were to provide training,  7%
were for oil spill responses, and 5% were for contingency
planning.   TDD issuance in the period follows a similar
trend of heavy TAT utilization in assessment, response and


                            VII-22   (REVISED- JULY, 1989)

-------
                  OSWER Directive 9242.4-01A   September 1987
removal operations with 84% of the 44 tasks being written
for field action (23 for assessments, 6 for oil spills, 5
for removals and 3 for hazardous material spill response).

    The expansion of the Region 10 TAT in the first
trimester of this year has proven to be extremely beneficial
in light of the high level of activity currently underway in
the program.  The two new members have rapidly developed
into pragmatic, reliable response personnel and have proven
themselves in a wide variety of response situations.  The
team remains fully staffed, ensuring maximum continuity
through the remainder of the contract.

    As a result of the heavy emphasis on site assessment
operations in the past trimester, the TAT was involved in a
wide variety of field operations during the reporting
period.  The team demonstrated excellent versatility in
revising a sampling program for-an extensive site assessment
on very short notice.  The assessment of the American
Plating Facility in Tacoma, Washington was scheduled for two
full days to inventory, 'characterize and sample 80
processing tanks and a septic tank including acidic, caustic
and cyanide wastes; as well as to inventory other containers
on site and conduct a soil extent-of-contamination survey.
Due to difficulties in negotiations between the responsible
party and the state DOE, access was restricted to a
five-hour time period.  The team quickly and effectively
revised field techniques and procedures and were able to
complete a thorough investigation- within the time frame
imposed.  The TAT has also significantly upgraded their
sample characterization procedures and were able to realize
cost savings of three to five thousand dollars by screening
and categorizing samples.

    The TAT also demonstrated excellent adaptability and
overall field expertise at an assessment of the Helfrich
Property site in Portland, Oregon.  Site files in the Region
and indicated that the site contained approximately 50 drums
of unknown origin.   Upon arriving at the site and conducting
a pre-sampling inventory of the grounds and barn that was
used for storage,  the residential site was found to have
approximately 200 55-gallon drums and several thousand
containers of various sizes, types and materials.   The team
wjas effective in revising  the assessment program to provide
a' thorough materials inventory, open and sample an adequate
number of containers to achieve a reasonable representation
of materials present, perform a brief soil contamination
survey and provide a well  documented evaluation of the
health and environmental threat posed by the facility.
Significant savings (perhaps twenty to fifty thousand
dollars) in analytical costs were again realized through the
team's field characterization and data was provided
                            VII-23   (REVISED-JULY,  1989)

-------
                 OSWER Directive  9242.4-01A    September 1987
immediately indicating that many of the products in.storage
were highly flammable paint products falling under RCRA
regulation.  The TAT field effort required extended periods
in Level B protection.  The assessment was completed in a
safe and highly effective manner.

    During the report period TAT personnel" also responded on
short notice to a vapor release of formaldehyde from a
leaking rail car in Alaska.  Two TAT members responded
directly from the office within hours for an extended stay
on the Kenai Peninsula.  The team assisted local,  state .and
federal personnel with air, soil and snow sampling; and with
an assessment of the impacts of the release on towns  in the
vicinity of Moose Pass.  TAT members also worked on a
response to a 60,000-gallon diesel fuel spill from the
ruptured Olympic Pipeline in Tukwila,  Washington.   The TAT
provided a rapid, acurate evaluation of the quantity of
spilled product reaching the adjacent Green River  and a
wetland area.  Team members closely tracked the progress and
effectiveness of the cleanup and subsequent mitigative
measures.

    In summary, the Region 10 TAT continues to serve  the EPA
SRES in a highly professional,  effective and competent
manner.  The composition and responsiveness of the team has
proven to be highly consistent  throughout the program.  All
subcontract services have been  provided in a timely and well
managed fashion.  The team has  utilized their equipment and
computer systems very effectively and are continually
seeking to upgrade the quality  of service provided.
Accordingly, an award fee in the range of 70-80% is
suggested.  If you have any questions regarding this
evaluation please feel free to  contact me at FTS 8-555-1234.
                            VII-24    (REVISED-JULY,  1989)

-------
EXHIBIT VII-6
SUMMAAY Of TAT CONTRACT PS^POAMAMCI 03tt*V>
CONTACT NO.
KMOflMAftCI fVALUATK* CATOOAT
, CCNTJUCTOA: TAT\. Q* **%»
TOTAL HOU*t *£*OATIO
TOO
NUMtffl

CCWTAACTOA



^TION Af JOHT1

WKXJ »OIWC
TAT 0*0
TOTAL HOCAS WOAUD
— — «
•
8
P

IAJ

WC»T C* HOATIO
IB)

TOTACHOUA4
D7COCO
CX^CNOCO
1C)


TOTAL Of «WX>tAt WtJQMTfD MT1WH (A) I (O •

TOTAL C* HQ weCHTK fUTMQl (Bl i IO •
1 TOTAI. HOURS (X?eiOCO (O
KtCUOMAL^


«M
WfKSHTIO
AAT1NO4
MfOON I HQ
(AiilC) 1 (B)ilC)


AVtAAQI
WBOITH)
AAT1WO
AV1AAO<
AAHNO
HQ fVAXUATTCW COOACtfiATO* H^w«« *W 0»*
   VII-25    (REVISED-JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987



                      EXHIBIT VII-7(1)

                      Reporting  Elements

                            ZONE 1
    Each TAT associated with the following EPA.office loca-
tions will be evaluated as a separate reporting element.
These eight elements include:
              Region I

              Region II
            (including satellite office for
            Puerto Rico)
              Region III  (including satellite office for
                          Wheeling, West Virginia)

                          (including satellite offices for
                          Memphis, Tennessee, and Louis-
                          ville,  Kentucky)

                          (including satellite offices for
                          Cleveland, Ohio; Detroit, Michi-
                          gan;  and Cincinnati, Ohio)
Region IV
Region V
              ERT Edison

              EPA Headquarters TAT

              ZPMO
                            VII-26   (REVISED-JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987



                      EXHIBIT VII-7(2)

                      Reporting Elements

                           ZONE 2
    Each TAT associated with the following EPA office loca-
tions will be evaluated as a separate reporting element.
These seven elements include:

              Region VI   (including two satellite offices
                          for Houston,  Texas, and Baton
                          Rouge, Louisiana)

              Region VII  (including satellite office for
                          St. Louis)

              Region VIII

              Region IX   (including satellite office for
                          Los Angeles,  California)

              Region X

              ZPMO
                            VII-27    (REVISED-JULY,  1989)

-------
                 OSWER Directive 9242.4-01A    September 1987



                      EXHIBIT VII-8(1)

          TAT Contract Performance  Evaluation Board

                           Zone 1
                 Fee Determination Official
Mr. Pat Patterson
Chief, Emergency Response
Branch
Procurement and Contracts
Management Division •
                Performance Evaluation Board
Mr. Timothy Fields,  Jr.


Mr. Mark Mjoness

Ms. Karen Tomimatsu


Mr. Jack Farlow


Mr. John Gustafson

Mr. Michael Norman

Mr. Dennis Carney


Non-voting Member:

John Comstock
Director, Emergency Re-
sponse Division
(Chairperson)
Acting Chief, Eastern
Response Section, ERD
Zone I TAT Contracting
Officer, Administration
Section, ERB/PCMD
Chief, Releases Control-
Branch, Office of Research
& Development (Edison)
Preparedness Staff,
OSWER
On-Scene Coordinator,
Region IV
Assistant Chief, Superfund
Branch Region III
Office of Program
Management, OSWER
        Evaluation  Coordinator and Executive Secretary
Mrs. Patricia Hawkins
Zone I Project Officer,
Emergency Response Division
                            VII-28   (REVISED-JULY,  1989)

-------
                 OSWER Directive  9242.4r-01A    September 1987



                      EXHIBIT VII-8(2)

          TAT Contract Performance Evaluation Board

                            Zone 2


                 Fee  Determination Official

Mr. Pat Patterson           -    Acting Chief, Emergency
                                 Response Contracting
                                 Branch, Procurement and
                                 Contracts Management
                                 Division

                 Performance  Evaluation  Board

Mr. Timothy Fields, Jr.      - •   Director, Emergency Re-
                                 sponse Division (Chairman)
Ms. Linda Garczynski        -    Chief, Western Operations
                                 Section
Mr. Jack Farlow             -    Chief, Releases Control
                                 Branch, ORD
Ms. Karen Tomimatsu         -    Zone II TAT Contracting
                                 Officer, Administration
                                 Section, ERB/PCMD
Mr. James Everts            -    Chief, Superfund Response
                                 and Investigation Section
Mr. John Gustafson          -    Preparedness Staff, OSWER
Mr. Floyd Nichols           -    Chief, Field Response
                                 Section, Region VIII

        Evaluation  Coordinator and Executive  Secretary

Ms. .Sus.an_Janowiak          -    Zone II Project Officer,
                                 Emergency Response Division
                            VII-29   (REVISED-JULY, 1989)

-------
                    OSWER Directive 9242.4-OlA    September  1987
                                  EXHIBIT VII-9(1)
                  Award  Fee Allocation  Matrix for TAT Contract

                                        Zone 1
Performance
Categories

Region I

Region II

Region III

Region IV

Region V

ERT

Head-
quarters

ZPMO
Percent of Available Fee/Category Period

         4     5 .    6.7     89
         %     %     %     %     %     %

        10.6  10.6  10.6  10.6   10.6  10.6

        17.6  17.6  17.6  17.6   17.6  17.6

        26.0  26.0  26.0  26.0   26.0  26.0

        13.4  13.4  13.4  13.4   13.4  13.4

        19.7  19.7  19.7  19.7   .19.7  19.7

         3.6   3.6   3.6   3.6    3.6   3.6


         7.7   7.7   7.7   7.7    7.7   7.7

         1.4   1.4   1.4  'l.4    1.4   1.4
                   Based on the following evaluation periods:
                    Period 4  - February 1988 - May 1988
                    Period 5    June  1988 - September 1988
                    Period 6  - October 1988 - March 1989
                    Period 7  - April 1989 - September 1989
                    Period 8  - October 1989 - March 1990
                    Period 9  - April 1990 - October 1990
                                        VII-30    (REVISED-JULY, 1989)

-------
                    OSWER Directive 9242.4-01A    September  1987
                                  EXHIBIT VII-9(2)
                  Award Fee  Allocation  Matrix for TAT Contract

                                        Zone 2
Performance
Categories

Region VI

**Region VII
  ESD

**Region VII
•  WMD

Region VIII.

Region IX

Region X

ZPMO
    Percent of Available Fee/Category  Period*

             456789
             %     \     S     %     S     %

           23.0  23.0  23.0  23.0   30.0  30.0


           25.3  25.3  25.3  26.0   26.0  26.0


           10:3  10.3  10.3

             9.3   9.3   9.3  11.0   11.0  11.0

           19.5  19.5  19.5  20.0   20.0  20.0

           10.3  10.3  10.3  10.5   10.5  10.5

             .2.3   2.3   2.3   2.5   '2.5    2.5


Based on the  following evaluation periods;
                     Period
                     Period
                     Period
                     Period
                     Period
                     Period
            -  February 1988 - May 1988
            -  June 1988 - September 1988
            -  October 1988 - March 1989
            -  April 1989 - September 1989
            -  October 1989 - March 1990 '
            -  April 1990 - September 1990
 ** Region VII ESD TAT and Region VII WMD TAT were combined  into one
   team during the middle of  the sixth rating period.
                                         VII-31
                                  (REVISED -JULY,  1989)

-------
                  OSWER  Directive  9242.4-01A    September 1987



                      EXHIBIT VII-lO(l)

         TAT  Contract  Performance  Evaluation Criteria


PROJECT PLANNING

         Development of work plans

         Development of project cost estimates and schedules

         Collection and review of existing information

         Elimination of duplicative efforts

         Scheduling and budgeting multiple projects within
         cost and priority requirements.

TECHNICAL COMPETENCE AND INNOVATION

         Effectiveness and thoroughness of analyses and
         responses to technical direction

         Accomplishment of goals and objectives

         Development of alternatives and  implementation of
         course- of action

         Adherence to Agency and other Federal regulations,
         procedures, and guidelines (e.g., health and
         safety, chain-of-custody/document control, CERCLA
         and RCRA regulations,  subcontracting, etc.)

    .     Provision of technical support to states and other
         Agency or Federal offices

         Creativity and ingenuity in approach  (e.g./ devel-
         opment of cost-effective or technically innovative
         control/removal schemes)

SCHEDULE AND COST CONTROL

         Adherence to planned budgets and schedules

         Adjustment of schedule and priority  requirements

         Ability to minimize costs
                            VII-32    (REVISED-JULY,  1989)

-------
                  OSWER Directive  9242.4-01A   September 1987
                      EXHIBIT VII-10(2)
REPORTING
        Timeliness of deliverables (e.g., site operations
        plans, progress reports, project reports, work plans)

        Clarity and thoroughness of project documentation
        (e.g., identification of problem and recommended
        solution, discussion of alternatives)
RESOURCE UTILIZATION
        Suitability of staffing, recruiting and training of
        personnel

        Supervision and "direction of the TAT members by TAT
        Leaders

        Ability to obtain subcontractors and outside con-
        sultants for special projects (e.g, lead time mini-
        mization and quality)

        Attention to equipment maintenance and accounting,
        minimization of travel costs, etc.
EFFORT

        Responsiveness
        Availability,  preparedness and mobilization of
        resources for  contract overall and specific assign-
        ment

        Regularity and effectiveness of day-to-day support/
        communication  with Regional/Headquarters personnel
        and other organizations and individuals involved
        with the removal program,

        Performance in special situations (e.g., adverse/
        dangerous conditions or expedited time frames).
                            VII-33    (REVISED-JULY,  1989)

-------
                    EXHIBIT VIM 1
RATING GUIDELINES FOR PERFORMANCE EVALUATION CRITERIA
RATING
5
EXCEPTIONAL
4
EXCEEDED
EXPECTATIONS
3
SATISFACTORY
2
MARGINAL
1
UNSATISFACTORY
TAT PERFORMANCE EVALUATION CRfTERIA
PROJECT PLANNING
Ensures that cost/time Is
mlnknbed lo me«l technical
direction specifications
"Fast tracking" or
streamlined approaches
Implemented as necessary
Provides lor significant
cost/lime savings and
contains adequate
approaches to address
requirements contained In
TOO
Adequate to meet require-
ments specified In
Statement(s) ol Work,
and goals end objectives ol
the program and/or contract
requirements
Work assignment or
contract specifications not
completely addressed
Cost and/or time dispro-
portionate to required level
ol effort
Incorrect identification of
requirements needed to
meet TDD SOW
Inadequate schedule to
provide quality product or
service
TECHNCAL
COMPETENCE
AND INNOVATION
Innovative technical solution
applied
Results may establish
state-of-the-art approach lo
address problems
Met original established remov.
action goals and objectives
Quality was above average ol
eipci icnce with similar type
contractors over past 2 years
Quality was average ol ex-
perience with similar type
contractors over past 2 years
Quality was below average ol
experience with similar type
contractors over past 2 years
Lack of technical competence
evident in any ol major
technical or management
areas addressed
SCHEDULE AND
COST CONTTiOl
Original schedule met in spite
of major operation impediment:
Services completed ahead of
schedule at a reduced cost lo
the Government than originally
estimated
I
Original schedule met In spite
of mkior operational
impediments
Services completed on
schedule at a reduced cost to
the Government
Original schedule met
Cost was reason able
• considering scope ol effort
Original schedule slipped
without adequate warning or
justification
Available cost savings not
taken advantage ol
Activities completed so late
as to have resulted in loss of
utility or negatively impacted
program
REROUTING
Reports provide such insight
Into key problems and potential
solutions as to serv« as
master plan for corrective
action
No re-write ol report required
by EPA personnel
All reports are ol consistent
high quality, both in content
and presentation
No re-write ol report required
by EPA personnel
All required reports were
delivered on lime and with
contents as specified
Required reports were
delivered within t-5 days after
due dale but without
justification or warning
Contents ol report not as
specified
Required reports delivered
more lhan one week late
without adequate justification
or warning
Contents of reports Inadequate
to permit interpretation of
problems or actions
ML SOUl ICE
UIILI2ATION
All ol th« contractor resources
are applied lo minimize costs .
and tine, white enhancing
overall work quality
Ono or a lew of the contractor
resources are utilized efficiently
resulting in cost or lime savings
and providing specified quality
ol work
Stall ing, subcontracting,
equipment, and other resources
(e.g., travel) adequately utilized
to meet project end contract
requirements
One or a lew of contractor
resources are not used
ellic lenity, resulting in cost
overruns and time delays
Consistent poor utilization of
resources which hinders the
implementation of the program
EfFOIIf
Contingency plans always
developed
Response actions liiken In
eitrcme weather conditions or
high risk areas
Personal eflort well beyond
contract requirements
Appropriate resource allocation
to counter operations
impediments
Responsive lo minor changes
In scopo ol work and priority
adjustments
Resources mobilized in
sufficient lime lo meet
established budget/ schedule
Regular communication and
Interaction with Agency
personnel
Elf oil was below average ol
experience with similjr typo of
contractors over the last two
years under similar
circumstances
t
Ad hoc requests and
operational impediments
unaddressed, and adequate
warning or justification was
not provided or was
unacceptable

-------
                  OSWER  Directive  9242.4-01A    September 1987



                        EXHIBIT VII-12

 Award Fee Percentages vs. Performance Assessment Definitions


            PERFORMANCE   SPECTRUM

      Q       20	40	50	60	80	100
 0-19      Performance below 20 is indicative of serious
             mismanagement, negligence, and/or incom-
             petence.  Continued performance at this level
             may require the Government to consider contract
             termination for cause.

20 - 39      Performance between 20  and 39 is substandard,
             and requires the contractor to take immediate
             corrective action.  Areas of adequate or better
             performance are offset  significantly by poorer
             performance in other areas.

40 - 59      Performance between 40  and 59 is satisfactory,
             with the 50 point being the expressed level of
             satisfactory performance that can be expected
             from a good CPAF contractor.  Areas 'requiring
—          -improvement are approximately offset by better
             performance in other areas.

60 - 79      Performance between 60  and 79 is superior.   The
             satisfactory level is exceeded and the monitors
             can cite only a few minor areas requiting im-
             provement.

80 - 100     Performance of 80 or above is outstanding.
             There are no significant areas of poor
             performance and there are factors indicating
             creativity, ingenuity,  initiative, and/or
             excellent performance under very adverse -
             circumstances..
                            VII-35    (REVISED-JULY,  1989)

-------
                 OSWER Directive 9242.4-01A    September 1987
    2.   Training Activities

    (a)  In coordination with ERT,  assist in training E*PA
response and contractor personnel,  and state and local
emergency response personnel in skills and expertise re-
quired for handling multimedia emergencies caused by oil,
hazardous substances,  and toxic waste.  Such training
shall include contractor personnel  and State and local em-
ergency response personnel in skills and expertise re-
quired for handling multimedia emergencies caused by oil,
hazardous substances,  and toxic waste.  Such training
shall include, but not be limited to:   classroom training,
exercises, field training, and response practice drills
and simulations.  The TAT Leaders shall be responsible for
preparing a periodic training schedule and addressing regu-
larly scheduled training sessions.   Specific goals of the
training program are to train response personnel in the
following areas:

         (a)  use of personal safety equipment and
              appreciation of the limitations of such
              equipment

         (b)  identification and evaluation of disposal
              sites

         (c)  implementation of oil and hazardous
              substances contingency plans

         (d)  development of proficiency in performing the
              duties of a response  team member

         (e)  emergency and notification procedures

         (f)  assessing environmental  and health hazards

         (g)  use of technical assistance data systems

         (h)  hazardous waste site  entry procedures •

         (i)  proper decontamination procedures

         (j)  methods or techniques to track all site
              costs of cleanup contractor services on a
              daily basis.

    (b)  Assist EPA Regional offices in training state and
local personnel in support of the CEPP.
                            A-8      (REVISED-JULY, 1989)

-------