United States
         Environmental Protection
         Agency
                             OH.ceof
                             Soi'3 Waste and
                             Emergency Hesoonse
          DIRECTIVE NUMBER:9355.0-20
          TITLE:RI/FS Improvements

          APPROVAL DATE:7/22/87
          EFFECTIVE DATE: 7/22/87
          ORIGINATING OFFICE: OERR
         C FINAL
          Q DRAFT
           STATUS:

          REFERENCE (other documents):
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               OSWE
DIRECTIVE    DIREC

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            UNITED STATES ENVIRONMENTAL PROTECTION AGENCY

                          WASHINGTON. O.C. 204CO
                              JU. 23887
 MEMORANDUM
                OF
SOLID WASTE AND EMERGENT P63?ONS€
  OSWER Directive 9355.U-20
 SUBJECT:      RI/FS IMPROVEMENTS

 FROM:         Henry L.  Longest  II, Director
              Office of Emergency and Remedial

 TO:           Directors, Waste  Management Division
                Regions I,  IV,  V, VI, VII, and VIII
              Director,  Emergency and Remedial Response Division
                Region  II
              Directors, Hazardous waste Management Division
                Regions III and X
              Director,  Toxic and waste Management Division
                Region  IX

 Early  in  the  Superfund program, EPA anticipated that an average RI/FS would
 be completed  in 18 months.  Inefficiencies in the process have resulted in
 significant project delays and, in some cases, unnecessary cost increases.
 Currently, project planning activities take approximately 6 months to
 complete  and  a  full RI/TS  runs an average of 25 months.  EPA's goal,
 through implementing the RI/FS improvement recommendations in the attach-
 ment to this  memo,  is  to improve the schedule and cost efficiency of the
 RI/FS  process while concurrently improving the technical quality of the
 RI/FS  work.

 In a joint effort  between Headquarters and the Regions, EPA has developed
 several initiatives aimed at improving performance on Superfund RI/FS
 projects.  The  attached RI/FS  Improvement Analysis report discusses several
 of these  initiatives and proposes implementatiori~strategies for improving
 project performance while concurrently streamlining the RI/FS schedule.
 These  initiatives  are  applicable to both Federal-lead and State-lead RI/FS
 projects.  The  RI/FS Improvement Analysis report was developed by
 evaluating previous analyses of the RI/FS process, compiling a detailed
 critical  path chart of the existing RI/FS process, and modeling various
 implementation  alternatives aimed at improving project efficiency and
 technical quality.   In addition to using data from completed  fund-lead
 projects, the analysis also relied on input from over 50 individuals  in  7
 Regions.  TJie focus of the analysis was to develop a  realistic strategy  for
 implementing  a  phased  RI/FS that would facilitate meeting SARA objectives
without requiring  major changes to the remedial program.  The study focused
 on the following areas for RI/FS improvement:

    e  Phased RI/FS Execution                                      .._.,.
    e  Streamlined Project Planning

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                        OSWER Directive 9355.0-20
                  of Handoffs and Streamlined Critical Activities

    •  Quality Control and Technical Advisory Committee

The attachment to this memo presents definitions, recommendations,
implementation assistance, and results for each of the above areas for
program improvement.  It also presents information on other guidance
documents, training, and future program initiatives.

OERR recommends that the suggestions contained in this report and the
attachment be used to expedite the RI/FS process and meet the Superfund
improvement objectives.  These objectives are (1) to contain project plan-
ning activities within a 3-month period after project initiation, (2) to
ultimately reduce the overall RI/FS process to an 18-month schedule, (3) to
reduce overall costs, and (4) to improve technical quality of the RI/FSs.
These goals are ambitious; however, they are absolutely necessary in light
of the program expansion and schedules mandated by SARA.  The success of
this RI/FS improvement initiative will depend largely on your ability to
integrate the guidance and recommendations made here into Regional
operations.  Headquarters will continue to provide the Regions with policy
and technical support as well as program management tools to help
accomplish this goal.  If you have any questions regarding these
initiatives, feel free to contact me or have your staff contact  Don Whit*
or Nancy Willis of my staff at at FTS 475-9755 or FTS 382-2347,
respectively.


Attachment


cc:  Environmental Services Division Directors (Regions I-X)
     Air Division Directors (Regions I-X)
     Water Division Directors (Regions I-X)

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                         OSWER Directive 9355.0-20



                                ATTACHMENT

              "'    '        RI/FS IMPROVEMENTS


 PHASED RI/FS EXECUTION

 Definition             ,..-.      ,        .          .'

 The RI/FS is evolving into a more interactive process which leads toward
 phasing the HI  and FS, as discussed in OSWER Directive 9355.0-19, Interim
 Guidance on Superfund Selection of Remedy.  In a phased RI/FS, the results
 of each phase are  evaluated and used to define the more focused scope of
 subsequent phases,  thereby minimizing extraneous activities.  This leads
 toward more efficient and effective data collection and evaluation efforts.
 The format for  each RI/TS must  be developed on a  site-specific basis, but
 the following definitions can be used as a starting point for developing a
 phased RI/FS:

     •   Site Characterization

     •   Development of Alternatives

     •   Initial  Screening of Alternatives

     •   Field Investigation/Treatability studies

     •   Detailed Analysis of Alternatives

 Proper  planning is important to effective execution of a phased  RI/FS.
 This requires closely coordinating development of the RI with the  FS to
 assess  data needs  for alternative evaluation and  treatability studies.   The
 development of  data quality objectives for each phase is important to
 ensure  collection  of  adequate data of sufficient  quality for  each  specified
 data use.   Also, data needs and associated costs  should be  commensurate
with the  level  of  complexity of the site.

 Recommendation

Phasing the RI/FS  process, with incorporation of  DQOs before  the initiation
of each stage of data collection, should become a standard  approach for
planning RI/FS  projects.

Implementation  Assistance

    •   Inttria  Guidance on Superfund Selection of Remedy  (OSWER Directive
        9355.0-19)  - gives explanation of phases irv the RI/FS  process and
        incorporation  of SARA requirements

    •  Data Quality Objectives  for Remedial Response Activities (OSWER
       Directive 9355.0-7B) - explains procedures for development of data
       quality  objectives at different stages  in  the RI/TS process; focuses
       on how to determine data quality needs based on data uses

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                         OSWER Directive 9355.0-20
     •  RI/FS Guidance  (under  revision) - detailed guidance on RI/TS
        procedures in compliance with SARA requirements

     •  Headquarters  OERR staff - Headquarters assistance will be available
        to Regions in planning and implementing new procedures

     •  RI/FS Standardized Tasks (OSWER Directive No. 9242.3-7) -
        establishes standatd tasks that will expedite project planning
        activities

 Results

 Implementation of a  phased RI/FS approach should yield the following
 results:

     •  Interim activities such as the initial site visit and limited field
        sampling will help define the work plan and site conceptual model
        more clearly  from the  beginning of the process.

     •  Earlier initiation of  field activities (reduced project planning
        phase)  because  project planning activities can focus on initial
        phases  of  the RI/FS; subsequent phases only need to be discussed in.
        general terms in  the initial work plan.

     •  More effective  use of  resources on the job through using DQOs to
        guide data collection  activities and working from a very focused
        scope at each phase of the work.

     e  Elimination of  infeasible remedial alternatives earlier  in  the RI/FS
        process through evaluation of  results from early data  collection
        phase.

     •  Assist  in  reducing overall RI/FS schedule and overall  project costs.

     •  Conduct of treatability studies during the RI/FS.

STREAMLINED PROJECT  FLAWING

Definition

Project planning  encompasses  the period from work assignment initiation
through approval  of  the  work  plan.  For past RI/FS  projects,  these
activitietvhave taken  19 to 18 months (with an average of 6 months) and a
full third of  the project budget to complete.  Efforts to streamline the
project rftT**H"?  process are  focused  on completing  these  activities within
3 months after work  assignment initiation.

An integral part  of  this planning c/rocess  is development  of data quality
objectives (DQOs)  for  each phase of data collection activity.  OQOs are
qualitative and quantitative  statements wh^ch specify the quality of the
data required  for specific uses.  DQOs are established^during project
scoping and at the initiation of any  subsequent data  collection activities
to ensure  that data  are  of sufficient quality for their  intended use.

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                         OSWER Directive'9355.0-20
 Recommendation

 Recommendation*  for  streamlining the project planning process are as
 follows:

     •  Consolidate SiA plans and QAPPs - As stand-alone documents, these
        plans often are redundant and therefore require duplication of
        contractors'  efforts.

     •  Incorporate standard procedures by reference - This will avoid
        repeating technical reviews of a procedure that has already been
        approved.for  use  in the Region.

     •  Limit intra-Agency reviews to contractual requirements - Rely on
        contractors'  internal quality control/review procedures and RPM
        review for most project documents and limit intra-Agency reviews to
        the work  plan,  community relations plan, and SiA plan.

     •  Initiate  preliminary site work upon interim authorization -
        Authorization for initiation of Phase I field activities can be
        granted upon  approval of the Phase I S&A plan, possibly before
        approval  of the complete work plan.

     •  Make  work plans specific for initial phases of work, general for
        later phases  -  This will expedite development and review of the work
        plan;  subsequent  changes in the technical direction of the work can
        be documented through the use of a Technical Direction Memorandum
        (TDM),  as long  as the work is within the original scope and budget
        of the assignment.

     •   Incorporate Technical Advisory Committee (TAG)  review into project
        planning  phase  -  A TAG is a group of senior level EPA/State and
        contractor personnel selected to serve as technical reviewers  for a
        project,  based  on their areas of expertise  (e.g., hydrogeologist for
        a ground  water  site, etc.).  Review of key deliverable* in the draft
        stage  by  senior level personnel can improve the quality of the
       documents and expedite EPA intra-Agency review*.  The RPM is
        expected  to be  involved in review of interim deliverables.  Early
       TAG review will also facilitate better management of RI/FS projects
        through early identification of technical and policy  issues.

    •  Use •tandardised  tasks - The Agency has developed a standard task
        structure which can be used for all RI/FS studies.  This  task
        structure will  standardize cost and schedule tracking and allow
       development of  a  data base that will be used to better estimate
        resource-  requirements for new remedial projects.

Implementation Assistance

    e  Compendium of Field Operations Methods  (OSWER Directive 9355.0-14,
       planned August  1987) -provides consolidated reference of available
       field procedures

 }.'.:e".:;Revised work,assignment procedures, including guidance op vising TDMs

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                         OSWER Directive 93S5.0-20
     *  RI/FS Standardized Tasks (OSWER Directive No.  9242'.3-7) -  provides
        standard tasks to expedite project planning

     •  Data Quality Objectives for Remedial Response  Activities  (OSWER
        Directive 9355.0-7B) - explains procedures for development of data
        quality objectives at different stages in the  RI/FS process

 Results

 The  results of implementing the above recommendations should be  as follows:

     •  Earlier initiation of field activities helps define conceptual
        models more accurately and helps refine the scope of subsequent
        field activities

     •  Shortened review times

     •  Overall reduction of project planning time and costs through
        elimination of duplicative efforts

     •  Improved quality of deliverables

MANAGEMENT OF HANDOFTS AND STREAMLINED CRITICAL ACTIVITIES

Definition

A handoff is any transfer of responsibility for administrative or technical
project activities.  Examples include turning samples into CLP for
analysis, turning data over to ESD for validation, or turning documents
into EPA for intra-Agency review.  Project handoffs have been identified as
a major cause for delays in the RI/FS process.  Critical activities  include
any  RI/FS activities that lie on the critical path of the project.   A delay
in the  execution of a critical activity will result in a delay in the RI/FS
completion.  In the RI/FS analysis, many key deliverables and handoff s were
found to be critical activities.  SARA requires increased State
participation in the RI/FS process.  This entails reviews that may  be
critical activities and will therefore have to be managed carefully to
avoid creating project delays.

Recommendation

Since handbffs have been identified as a key source of project delays,  they
should  be kept to a •inieiei and, when possible, should be planned so that
they do not all on the critical path for the RI/FS.  Also,  critical
activities] can be ainiaized by scheduling concurrent  activities, by
receiving interim approvals, and by phasing critical  field  tasks.   Specific
recommendations include the followinj:

    e  Turn data over to contractor for pre-analysis  prior  to data
       validation, thereby avoiding delays in data evaluation.   However,
       invalidated data should not be released  to other  organizations,
       Agencies, or individuals.

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                         OSWER Directive 9355.0-20
     •  Allow contractors  to validate CLP data according to EPA standard
        procedures,  with Regional audits, if this will expedite the project
        schedule.

     •  Keep intra-Agency  document  reviews to only those that are
        contractually required  (The RPM will be responsible for review of
        other deliverables).

     •  When a responsibility transfer is necessary, obtain a commitment
        from the  receiving party to meet schedule requirements.

     •  Involve key  decision makers in the TAG meetings to reduce review
        time of RI/FS deliverables.

     •  Initiate  treatability and/or pilot testing during the RI (after
        initial alternatives evaluation) to assist in remedial alternative
        selection and expedite  predesign, and to keep this activity off the
        critical  path.

     •  Use  results  from the analysis of screening samples to develop a
        conceptual model for the site and to perform preliminary technology
        and  alternative  screening.

     •  Provide interim  approvals for initial field activities prior to  full
        work plan approvals to  expedite data collection and analysis.

Implementation Assistance

     •  RI/FS Improvement  Analysis  - discusses handoff analysis  (Section
        2.2)  and provides  an example of how a project can be  structured to
        effectively  manage handoffs and keep them off the critical  path
        (Appendix C).

     •  RI/FS guidance (under revision) - discusses project  requirements.

     •  Guidance on  Preparation of  Superfund Memorandum of Agceement -
        establishes  voluntary procedures to assist EPA and the States in
        working together to maintain projects on schedule.   The SMQA will be
        highlighted  in the NCP  preamble, Subpart P.  (Draft,  July 1987)
       Headquarters staff - available  to advise on streamlining project
       activities.
Results
Impleavntatien of tht  recosnendations above should result in the following:

    •  Streamlined review of RI/PS  deliverables

    •  Better control  over project  schedule

    •  Assist in meeting  shorter overall project schedule and costs

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                         OSWER Directive 9355.0-20




QUALITY CONTROL AND TECHNICAL ADVISORY COMMITTEE

Definition

EPA wants to ensure that the RI/FS process is conducted in a manner that
yields high-quality products and is comparable and  consistent among the
Regions.  This can be accomplished through implementation of Region-
specific technical quality control processes and involvement of a Technical
Advisory Committee (TAG) at key project milestones.  The TAG will consider
such things as major technical or policy issues and if the scope and costs
are commensurate with the level of complexity of the site.

Recommendation

    •  Identify and draw upon technical experts and/or other agencies
       (e.g., Bureau of Mines for a mining site) or within EPA for an early
       brainstorming session to review the overall  scope of the project and
       identify technical or policy issues.  The expertise required would
       depend on the nature and complexity of the project.  Information
       from this session would then be made available to the TAG for
       consideration in their review of project deliverables.

    •  Identify and convene a TAC at project milestones; e.g., draft work
       plan, preliminary summary of site investigation (first phase RI),
       second phase RI, initiation of FS phase, and predesign.

    •  Develop a Regional RI/FS control process to be implemented  for all
       remedial projects in your Region.

    •  Clearly identify reviews and signoffs required for deliverables in
       the Region.

Implementation Assistance

    •  RI/FS Improvements Analysis - presents a discussion of Regional
       quality control in Section 4.0.

    •  RI/FS and ROD guidance (under development) - for a discussion of
       project requirements.

    •  Data Quality Objectives for Remedial Response Activities (OSWER
       Directive 9355.0-7B) - explains procedures  for development of data
       quality objectives at different stages in the RI/FS  process.
              LUM of Field Operations Methods (OSWER Directive 9355.0-14,
       plannsd August 1987) - provides consolidated reference of available
       field procedures.

    •  Regional and Headquarters OA staff are available  to advise RPMs
       regarding OA and QC issues.

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                         OSWER Directive 9355.0-20
 Results

 The above recommendations  should yield the following results:

     •  Standardized Regional quality control review procedures

     •  Improved consistent quality of RI/FS deliverables

     •  Strong technical work plans, which will improve project efficiency

     •  Assist in reducing  overall project schedule and cost

 OTHER GUIDANCE DOCUMENTS

 Additional guidance is available to RPMs, State, and contractor staff to
 assist in improving project performance.  These documents do not present
 specific time-saving mechanisms but their use should improve the flow of
 project management  activities and minimize schedule slippages.

 Superfund Federal-LeacVRemedial Project Management Handbook (OSWER
 Directive No.  9255.1-1) and Superfund State-Lead Remedial Project
 Management Handbook (OSWER Directive 9355.2-1)

 EPA has prepared two handbooks to provide guidance on remedial project
 management, one for Federal-lead projects and one for State-lead project*.
 Both of these  handbooks, which will be updated periodically to incorporate
 program changes,  are expected to become key reference documents for both
 experienced and new RPMS.  The objective of these documents is to promote a
 proactive management style of preventing problems through better project
 planning,  thereby avoiding adversely affecting project costs, schedule,  or
 technical quality.

 The  revised work assignment procedures, included as an appendix to the
 Federal-lead handbook, rely greatly on a new work assignment  form that
 replaces a series of forms used previously.  The new procedures also  allow
 modifications  to the technical work to be approved at the Regional level
 using Technical Direction  Memorandum (TDM).  This procedure avoids the  need
 for  work assignment amendments if the changes are within the  overall  scope
 and  budget of  the assignment.

 Community Relations in Super fund; A Handbook  (OSWER Directive 9230.3A)

 Under the requirements of  SARA, community relations for  remedial  response
 activitiM will be  a more  visible part of the remedial program.   It  is
 imperative that community  relations activities be effectively integrated
with the technical  work being conducted at Superfund  sites.   The interim
version of Community Relations in Superfund; A Handbook  was issued by EPA
 in March 19B&TThe handbook is currently undergoing  revision to
 incorporate the new public participation provisions  required under SARA.
Upon final approval of.the NCP, the handbook  again will  be revised to
 reflect the new regulations.  Currently, the  handbook is used by a wide
 range of individuals, including EPA, State, and  local technical and

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                         OSWER Directive 9355.0-20
 community relations  staff.  Along with required coimunity relations
 activities,  the handbook  suggests activities to consider in the development
 of a site-specific community relations program.

 TRAINING

 EPA has a number of  training courses available that are tailored toward
 remedial program management needs and the Superfund program.  Among  these
 are the following:

     e  CERCLA Orientation Course

     e  RPM/OSC Training Course

     e  Construction  Management Course

     e  Project Officer Course

     e  Contract Administration Course

 In addition  to the above  courses, RI/FS and ROD workshops are held
 annually.  EPA encourages Regional staff to take advantage of these
 training opportunities.   If your Region needs specialty training in
 specific technical areas, contact Joe Bahnick at FTS 475-8600.

 FUTURE  PROGRAM INITIATIVES

 The guidance and recommendations described above provide project managers
 with readily available information for immediate use in improving
 performance  on RI/FS projects.  Additional program initiatives are under
 way which will assist in  further reducing project schedules to the 18-month
 goal.   EPA is delegating  increasing authority over remedial assignments  to
 the Regions.   Among  these efforts are revised award fee procedures and the
 alternate remedial contracts strategy (ARCS). .OERR also has  initiatives
 under way to develop a nationwide treatability/pilot study subcontracting
 support system and to develop additional technical standard procedures,  we
 will be monitoring the effectiveness of these initiatives  during Regional
 reviews.

 Revised award fee procedures are discussed in OSWER Directive No.
 9242.3-07,:Implementation of the Decentralized Contractor  Performance
 Evaluation and Mqrd Fee  Process for Selected Remedial  Program Contracts.
 This initiative gives the Regions more control over evaluation of
 contractor performance and will be an integral part of ARCS implementation.
 TWs initiative was  developed in part based on the responses  to the
questionnaire sent out as part of the RI/TS Improvements Analysis  (Appendix
B).  We will  evaluate the effectiveness of the new procedures over  the next
award fee period and will revise them as appropriate.

 In addition,  an initiative is under way to evaluate various strategies for
streamlining  the subcontracting process.  Among  the alternatives being
examined are  initiating subcontracting procedures early in the project
planning phase and expediting signoffs on individual subcontracts.
                                      8

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                        OSWER Directive 9355.0-20
Expert sy»te»» are also being examined for potential applications
throughout the remedial program.  A demonstration prototype has been
developed to determine tasks, resources, and costs for an RI/FS for
landfill sites.  Additional modules are expected to be produced and will be
available to the Regions by the end of the fiscal year.  Another expert
system is now available to estimate remedial construction costs for ongoing
remedial assignments.  This system was developed to assist with out-year
budget projections only.

To facilitate transfers of information about methods for measuring and
screening chemicals in the field and for quick-turnaround analyses, EPA is
developing a Catalog of Field Screening Methods.  The catalog will be
provided to users as both a pocket guide and on disk in a dBase III system.
Currently, the catalog includes about 30 field sampling or screening
methods, including several gas chromatography methods, two x-ray
fluorescence methods, ultraviolet fluorescence, fiber optic sensors,
innunoassay, mass spectroscopy, and atomic absorption.  For more
information, contact Carla Oempsey of the Analytical Operations Branch at
FTS 382-7906.

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