vvEPA
              United States
              Environmental Protection
              Agency
           Office of
           Solid Waste and
           Emergency Response
DIRECTIVE NUMBER: 9355.3-05

TITLE:  RI/FS Improvements Follow-Up



APPROVAL DATE: 4/25/33

EFFECTIVE DATE: 4/25/88

ORIGINATING OFFICE:  CEBR

0 FINAL

D DRAFT

 STATUS:



REFERENCE (other documents):  surplenehts

RI/ES Isprovenents {Directive *9355 IK2QJ
  OSWER     OSWER      OSWER
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             UNITED STATES-ENVIRONMENTAl, PROTECTION AGENCY
                        WASHINGTON. O.C. 204CO
                             APR 25 1988


               "                                 SOUO WASTt ANO «M««GINCV

                                              OSWER Directive 9355.3-35
 MEMORANDUM

 SUBJECT:   RI/FS  Improvements  Follow-up

 FROM:      Henry  L.  Longest  II,  Director
           Office of Emergency and  Remedia

 TO:        Directors,  Waste  Management Division
             Regions I,  IV,  V, VI,  VZZ, and VZZZ
           Director, Emergency and  Remedial Response Division
             Region  ZZ
           Directors,  Hazardous  Waste Management  Division
      '  .    Regions ZZZ  and X
           Director, Toxics  and  Waste Management  Division
             Region  ZX
           Director, Environmental  Services Division,
             Regions I-X

 PURPOSE

     This  memorandum is  to  provide continuing guidance to  the
 Regions regarding methods to  shorten the RZ/FS  process.   As
 stated by  the OSWER memorandum  issued by Dr.  Porter on
 January 15,  1988, it  is  the goal of the Agency  to  reduce  the
 average schedule for completing an RZ/FS to.  13 months  (from
work assignment  issuance to the public comment  FS).  The
purpose of this  memorandum  is to provide guidance  to assist
 the Regions  in working towards  achieving that goal.  The
 focus of this memorandum is on  actions which  are readily
 implementable in most Regions.  The attachments  provided
with this  memorandum elaborate  on  the specific  recommendations.
Solution*  to specific procedural problems and more far-reaching
programmatic actions will be  the subject of  additional  future
work involving the  Regions, States, other Federal  Agencies,
and remedial contractors over the  next several  months.

BACKGROUND

     This  memorandum will serve as a continuation  of  the  RI/FS
 Improvements process which  was  discussed  in  the July  22,  1937
OSWER Directive  9355.0-20 entitled "RI/FS  Improvements".

     Since July,  several other  important  activities  have  been
undertaken by Headquarters  in conjunction with  the Regional
offices.   A  RZ/FS Improvements  follow-up  initiative  has  begun

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                            . -2-


 which is  investigating additional ways to save time in the RI/FS
 process while not adversely effecting cost and quality.  The initial
 findings of this initiative were developed during several brain-
 storuing sessions held during January 1988.  Participants included
 Regional, Headquarters, State and contractor staff.

      This .nemorandurn and its attachments will serve as the formal
 means of presenting these ideas to the Regions for their consid-
 eration.  Some of the suggestions may not be implementable in
 your particular Region.  However, I urge you to consider each of
 these initiatives and begin implementing them in your respective
 Regions if possible.

      Many of the time saving recommendations discussed in this memo
 may be more applicable for Federal fund-lead sites.  Zt is recognized
 that Enforcement and State-lead sites must, in many situations, be
 handled differently.  These circumstances will be addressed in much
 more detail in Phase IX of this effort.

      The remainder of this memorandum presents recommended initiatives
 divided- into six categories.  Discussion will focus on short-tern,
 activities that are relatively easy to implement.  Several of the
 more far reaching initiatives, which may require structural
 changes  to the existing process, are mentioned in this memo but
 are not  necessarily recommended at this time.  They will-be evaluated
 in  much  greater detail over the next few months in Phase II.

".EXPEDITING PROJECT SCOPING AMD INITIATION

      Scoping and planning activities have proven to be a time consuming
 portion  of the RI/FS process.   This activity encompasses the time
 from work  assignment initiation until work plan approval.  These
 activities take an average of  4-6 months to complete but have been
 known to take much longerc  Several possible time saving areas
 are provided for consideration below.


 RECOMMENDATIONS

     o   Have the initial work assignment and scope of work
         serve as authorization to begin some limited  fieldwork.

     o   Eliminate the interim work plan if it is not
         providing for work to begin in the field and
         instead use the initial authorization to serve  as a
         replacement.

     o   Utilize new listing site inspection data during the
         scoping process.

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                             -3-

 IMPROVING DATA COLLECTION/ ANALYSIS AND MANAGEMENT

     To expedite the RI/FS process,  Regions,  with  assistance
 from staff in the Environmental Services Divisions  (ESD),
 should incorporate the data quality objectives  (DQO)  process
 (OSWER * 9355.0-7B)  in order'to match analytical  levels  and
 data validation procedures to data  needs.


 RECOMMENDATIONS

      o  In the  course of  completing DQO's, consider  choice of
         analytical service carefully.   Consider field screening
         and on  site or local lab use along with CLP  options.
            •

      o  Ensure  field contractor training in  CLP procedures.

      o  Begin scoping of  alternatives  with unvalidated data.

      o  Maintain  communication with data reviewers to
         emphasize priority projects.

      o  Allow contractor  to validate data with ESOs
         providing guidance and quality assurance  audits.

EARLY  IDENTIFICATION AND  IMPLEMENTATION OF TREATABILITY
STUDIES

      Treatability testing  is used to supplement the  evaluation of
certain  technologies.   Included in  treatability studies  are
evaluations of  process  performance,  process  sizing,  and  costs.
These  studies are conducted in sufficient detail  to  support  the
remedy selection  process.   Currently studies have been taking
12 to  18 months to complete and have caused  delays in overall
project Schedules.


RECOMMENDATIONS

    o    Initiate  treatability studies  as soon as  possible  in
         th« process.   Start planning in the  scoping  phase  if
         enough data  exists.

    o    Begin alternative  development  and screening  early  in
         the RI.

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                             -4-

     o   Limit the number of alternatives  which  are  evaluated
         in detail in order to focus on  the  treatability
         studies which may be necessary.

     o   'Jse the Technical Assistance Committee- (TAG)  to  assist in
         screening and evaluation.

 EXPEDITED PROCUREMENT AND FUNDING  PROBLEMS

      In compliance with the Federal Acquisition Regulations
 (FAR),  the Agency will always seek fair and open competition.
 However, it is imperative that the impact of the procurement
 process be minimized.  Several initiatives,  discussed in the
 attachment, will be investigated in the future  to help address
 these procurement issues.

 IMPROVING PROGRAM MANAGEMENT AND COORDINATION

      The program management aspects of an RI/FS have  always been
 fundamental in the smooth operation of an RZ/FS.  If  effective
 program'management tools are not in place,  the  schedule, cost
 and  quality of an RI/FS will be impacted.   Below are  several
 initiatives which should be considered by each  Region.


 RECOMMENDATIONS

     o    Regional Management should be selective when  designating
         who should review each document.  Limit intra-agency
         reviews.

     o    Promote  establishment of review schedules to  which all
         parties  can  commit.  Encourage meetings with  reviewers to
         discuss  and  address comments.
       r
     o    Involve  staff and management in the process early and
         at  key decision points.

     o    Carefully access the amount of data necessary to make  a
         decision.  Numerous delays in decision-making have been
         encountered  when more data is requested to  support a
         decision.   It is encouraged to acknowledge  and accept
         some risk  in decision-making.

 IMPROVE  INFORMATION  TRANSFER

     An  enormous  amount of information regarding such topics  as
 treatment technologies  and specific cleanup decisions (ROD
 updates) is being  generated both within the Superfund program
and  in the  private sector.  OERR's position is  to facilitate
and  promote technology  transfer throughout  the  Superfund
program.  To help  keep  abreast with as much information as

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                             -5-

 possible, HSCO has been tasked to begin to develop a variety
 of information transfer activities (see attachment 2).  it is
 our goal that RPMs and contractor staff have a comprehensive
 data base to refer to when performing RI/FSs.

 PHASE II INITIATIVES

      As was mentioned previously/ the primary focus of this memo
 is on short-term initiatives that are relatively easy to implement.
 However, there were many far-reaching initiatives also identified
 during previous discussions.  These suggestions may require
 structural  changes to the existing process.   Several areas
 that  will be focused on in Phase II include: 1) enforcement
 aspects; 2)  State considerations; 3)  interim-action response;
 4)  technical/procedural aspects (e.g., laboratory support,
 treatability studies, scoping); 5) procurement actions
 (e.g.,  well  drillers, subcontract procurement) and; 6) program
 management  aspects (e.g., performance-based  goals, risk taking
 in  decision  making, incentives).

      Work groups are being established to  address these various areas
 and a report will be prepared  in September,  1988 outlining some
 major 'structural/institutional recommendations to the overall
 RI/FS process.

 COMCLCJSIOM

      The recommendations are elaborated on in the attachments.  I
 believe  that by incorporating  these recommendations, we will
 begin to meet our objective of reducing the  time to complete
 RI/FSs.   We  will  continue to work with you through Phase II
 and hopefully develop solutions to some structural/institutional
 problems which  have adversely  affected the schedule, cost and
 quality  of the  RI/FS process.


Attachments

cc: Superfund Branch  Chiefs, Region 1-10
    Quality  Assurance Officers, Regions 1-10

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                   RI/FS IMPROVEMENTS  FOLLOW-UP

                            ATTACHMENT I
 INTRODUCTION
 This  attachment  will  elaborate  on  the  improvement  initiatives
 recommended  in the  attached  memorandum in some  greater  detail.
 The recommendation  and  the results  of  implementing  each
 recommendation are  discussed below.  The primary focus  will be  on
 the short-term initiatives which are relatively easy  to implement
 in each  category.   These  recommendations are  referred to  as the
 Phase I  initiatives.  The more  far  reaching initiatives will be
 touched  upon here,  but  will  be  investigated in  much greater
 detail in  Phase  II  of this effort.

 EXPEDITING PROJECT  SCOPING AND  INITIATION

 Description

 Scoping  and planning  activities have proven to  be  a time
 consuming  portion of  the  RI/PS  process.  These  activities take  an
 average  of 4-6 months to  complete but  have been known to  take
 much  longer.  Several possible  time saving areas are  provided  for
 consideration below.

 Recommendations/Results

 Phase I

     o     Have the  initial work assignment and  scope  of work
           serve  as  authorization to begin limited  field work.
          Thus,  no  other  interim documentation  would  be required
      ^    for work  to begin.  The contractor  would  begin  initial
           field  work  as soon  as receiving approval  from the RPM.
          This would  allow project  initiation while planning  is
          underway.   Data which are collected and  evaluated
          during this time frame should assist  in  the
          project scoping phase.

     o     In some Regions, SI data  has  not been made  readily
          available to  the contractor  tasked  to perform a RI/FS.
          Each RPM  should make  sure that all  appropriate data  ace
          made available  to  those working on  a  site.  Utilizing
          data collected  during the SI  (particularly  the listing
          SI) or, as  in Region  IV,  data gathered between the  NPL
Page 1

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Phase II
           listing and the work  assignment  issuance  (forward
           planning)  has proven  beneficial  during  the  scoping
           process.   The evaluation of  these  data  along  with all
           other previously collected data  .could prevent
           duplication of effort and provide  a  better
           understanding of future data needs and  better help  to
           focus the  scope of  the project earl/ in the process.
           Region IV  has found it preferable  to task  the same
           contractor to perform this early sampling  and the
           RI/FS.

           It  is important that  each regional office    :  remedial
           contractor communicate routinely regardinq  .-joining
           work  assignments.   Contractors will  perform more
           effectively if they have time to plan internal and
           subcontractor resources.  Therefore, regular
           communication could help avoid scheduling  problems.  '

           Work  plan  approval  has been  a long and  uncertain
           process. .To  assist in the timing  of this  approval
           process, many Regions have found it  to  be  advantageous
           to  hold a  meeting between the EPA  RPM,  State  RPM,
           community  relations,  ORC, enforcement staff and
           contractor prior to work plan development.  By creating
           an  early consensus  on objectives and general  approach,
           this  meeting  may help reduce work  plan  detail and
           special reviews.

           To  reduce  the time  required  to develop  and     rove  work
           plans,  it  may also  be appropriate  to use  s-  .iardized
           formats, incorporate  routine items by reference and/or
           use a generic format  on plans such as QAPjPs.
          Due to the  time  spent  on  work  plan preparation,
          initiatives will  be  analyzed  to  have the work plan
          document simplified.   If  a  work  plan is simplified,
          field conditions,  which may change in the scope of the
          RX, may be  more  easily dealt  with and formal work plan
          amendments  may not be  necessary.
Page 2

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 IMPROVING DATA COLLECTION,  ANALYSIS AND MANAGEMENT

 Description

 To  expedite  the RZ/FS  process,  Regions should  follow the Data
 Quality  Objectives  (DQO)  process  in order  to natch analytical
 level  and details to data needs.

 Recommendations/Results

 Phase  I

     o    The  choice of analytical service must be carefully
           considered during each  step of the RX/FS process.  Full
           Contract  Laboratory Program  (CLP) analysis may not be
           the  appropriate mechanism to use in  all cases.  Regions
           should consider:  CLP  VQA-only analysis  (two week  turn-
           around requirement),  the use of  BSD  labs, field
           screening with  CLP confirmation,, and the use of CLP •
           Special Analytical Services.  Regions are also
           encouraged to consider  using local and on-site labs
           with appropriate  CLP  confirmation for other analytical
           requirements.   The proper selection  of analytical
           services as  part  of the OQO process  should help reduce
           the  time required to  process samples.

     o     Regions should  keep in  mind the  REM  and ARCs
           contractors' capability to perform analytical work
           through their own labs  or through a  subcontractor.

     o     Poor  sample  preservation or chain-of-custody procedures
           can  result in loss of data and/or resampling.  Regions
    p      should ensure that field contractors are trained  in
           proper CLP procedures and should follow-up when field
           contractors  are causing delays by not following proper
           procedure*.

     o     Concern has  arisen that the data validation process  is
           causing unreasonable  delays during the RI/FS.
           Therefore, in certain situations, it may be appropriate
           to begin the alternatives evaluation or scoping of
           subsequent site characterization phases with
           unvalidated  data.  Conclusions can then be updated  and
           verified, as needed,  once validated  data become
           available.   By  doing  this, the second phase of  field
          work  and the feasibility study process can be  initiated
          earlier, thus helping to shorten the overall  schedule.
Page 3

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           Regions  should maintain  continual  communication with
           data  reviewers emphasizing  priority  sample  packages,
           critical and non-critical substances,  and the  level of
           required data review identified  during the  OQO process.

           Regions  should also  consider  directing their
           contractors  to validate  all their  data rather  than
           using  Environmental.Services  Division  (ESO) staff  for
           this purpose (see 3/18/93 memo  from  Henry Longest).
           This would allow ESO to  play  a much  more active role  in
           providing guidance on data  validation  as well  as allow
           ESO to be auditors in the field  -nd  in the
           laboratories.   Several Regions ats presently operating
           this way.
Phase  II
     o    Other considerations  are  the  possible  disincentives  to'
          using field  screening,  field  analyses,  and  methods
          other than CLP  Routine  Analytical  Services  (RAS)  that
          exist in  the program.   Phase-  II  will focus  on issues
          that motivate Regions to  use  Levels  4  and 5 analyses
          (CLP RAS  and non-standard analyses)  when DQOs would
          dictate other types of  analyses  are  more appropriate.
                                                      •
     o    Several Regions  have  noted that  the  need for sample  re-
          analysis  can adversely  affect project  schedules.   Phase
          II will examine  ways  to expedite re-analysis of
          samples.


EARLY IDENTIFICATION AND  IMPLEMENTATION OF TREATABILITY STUDIES
      r
Description

Treatability testing is used  to supplement the evaluation  of
certain technologies.   Included in  treatability  studies are
evaluations of process performance, process  sizing, and costs.
These studies are conducted  in  sufficient  detail to support the
remedy selection process.  Currently studies have been taking 12
to 13 months to complete  and  have caused delays  in overall
project schedules.
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 Recommendations/Results

 Phase I
Phase ZI
           It  is  very important*  as  early  as  possible  in  the
           process,  to identify the  need for  and  then  initiate
           treatability studies.  It  is  important, however,  to make
           sure that sufficient quality data  are  used  to  determine
           the need  for a  treatability  study.

           Keeping alternatives to a minimum  will help avoid
           schedule  delays.   Early resolution  on  the need for
           treatability studies should  result  from  initiating
           alternative screening  early  in  the  RX  process  as well
           as  limiting the number of alternatives which are
           screened.   A method  for achieving  early  brainstorming
           and consensus on  screening is to use a Technical
           Advisory  Committee (TAG). The  TAC  consists of
           individuals with  expertise in the  appropriate  technical.
           areas. A  TAC should  be considered  to assist the  RPM  in
           the early screening  and evaluation  of  alternatives.
           The TAC has been  shown to bring valuable expertise and
           insight to  this process.
          The possibility  of  performing generic  treatability
          studies will be  investigated by OERR during  the Phase
          II process.  Data would  be generated on  classes of
          wastes or sites  which  could be used by Regions  or PRPs
          addressing similar  situations.  The elimination of the
          need for formal  QAPjP  documents during the treatability
          study  (while"adhering  to a QA process, which could save
          time and contractor costs) will also be  investigated.
Page S

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 EXPEDITED PROCUREMENT AMD FUNDING PROBLEMS

 Description

 As a matter of policy/  the Agency will'always seek  open  and  fair
 competition, however/ it is imperative that the impact of  the
 procurement process be  minimized. I IT nutnerous situations/  it
 appears that the process employed in the procurement  of  second
 tier subcontractors such as drillers has led to numerous delays
 in the RI/FS process.  Contract documents are not providing  for
 routine scope changes or the provision of second phases  of field
 services.   This then requires a second time consuming procurement
 cycle to account for these shortcomings. Awarding  the contract
 is complicated by the unpredictability of the work  plan  approval
 schedule.   The following suggestions will be evaluated by
 Headquarters:

 Recommendations/Results
 Phase
Phase II
          Awarding multiple procurements  where possible has been
          used  successfully on numerous occasions.    Multiple
          sampling or  drilling episodes can be procured
          simultaneously  thus  avoiding delay between the* first
          and second phase procurement.

          Use of mobile or local  labs  to  provide faster
          analytical turnaround is  being  used more  routinely now
          by many Regions (e.g.  Seymour  Recycling  Region V).
          This  will avoid the  need  to demobilize/remobilize field
          contractors  if  analytical turnaround can  be
          accomplished rapidly.

          Several of the  REM and  ARCs  contractors are utilizing
          Basic Order  Agreements  (BOAs) to  maintain a short-list
          of subcontractors for remedial  projects.   Use of BOAs
          ha* expedited the procurement of  subcontractors.
          Many Regions  have  also  commented that initial funding
          is too limited  to  accomplish meaningful work and alnost
          all Federal fund-lead sites are incrementally funded
          creating a delay at each funding step.   OERR will work
          very closely  with  regional  offices to try to address
          this concern.
Page 6

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      o    It is also recognized that procurement  regulations  are
           causing delays in State-lead  RI/PSs.  We- hope  to  work
           with each State.in trying to  minimize this  delay.   Due
           to the important  role each State plays  in the  Superfund
           process, a Phase  II workgroup has been  established  to
           specifically address State issues.


 IMPROVING PROGRAM MANAGEMENT AMD COORDINATION

 .Description                                   • _ *

 Program  management aspects  of an RI/FS  have always been
 fundamental  in the smooth operation of  an  RI/FS.   If  effective
 program  management tools are not in place, the  schedule,.cost' and
 quality  of an  RI/FS will be impacted.   Below are,  several
 initiatives  which should be considered:

 Recommendations/Results

 Phase  I

     o     The  process  of deliverable* review needs to be improved
           by 1)  achieving early consensus  on approval, 2)
           shortening reviewer schedules, 3)  increasing the
           predictability of the review  schedules,  and 4)  limiting
           the  number of  reviewers in the critical  path.   Progress
           of an  RI/FS  is often hindered by the  time required  to
           get  all of the necessary reviews of each document.
           Regional  Management should be encouraged to be
           selective when designating who should review each
           document.  Review  schedules should be  established  to
           which  all. parties can commit.  If these  schedules are
           not  met by a reviewer,  that individual would forfeit
     r    their  right  to comment.

     o     To achieve a consensus  on approach, it  is also
           important that meetings be held  at fixed times
           throughout the process  to discuss important items.
          Meetings  should be held internally with  Agency
          management as  well as with others involved in  the
          process.   Many of these meetings could  be workshops
          during  which deliverable reviews are  brought to a
          close,  as  is now  done in Region  IV, rather than waiting
           for  all parties'  comments to  be. returned.
Page 7

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 Phase  II
           Managers  must be willing  to  accept  some  cisk  and move
           forward with the available  information.  Numerous delays
           have  been encountered  due to the  fact  that  management
           is  routinely asking  for more data when it may not be
           necessary.   The need to collect a sufficient  amount of
           data  to make a sound decision has always been a
           priority  of  Agency management, however,  a decision  to
           proceed must be made as quickly as  possible.   Early
           management  involvement, as discussed above, has been
           shown  to  lead to a more rapid management acceptance of
           the final remedy.
           RPM  turnover  has  been  pointed  to  as  a  major  reason  for
           schedule  slippage when it  does  occur.   RPM retention  is
           a problem of  growing magnitude  which will  be
           investigated  in  Phase  II.  The  use of  higher non-
           supervisory grades as  well as  improving incentives
           (e.g., Region .III has  an RPM of the  Month  program  )
           will be investigated.   Training opportunities,  to
           better develop the management  and interpersonal skills
           as well as technical skills of  the RPMs, will be
           explored.  The RPM bears the majority  of the
           responsibility for completing  the process  and should  be
           rewarded  for  getting the work  done on  time and  within
           budget.

           Given the  responsibility RPMs  have for execution and
           completion of a  RI/FS,  initiatives will be investigated
           to give more  authority to  the  RPMs.

           The delays caused by the enforcement impacts to the
           RI/FS process are of great concern to  the  Agency.
           Switching work between enforcement groups  and fund-lead
           groups has been  identified as  one key  problem.   The
           organizational structure in several  Regions  (1, 4,  5,
           li) where one RPM is responsible for both  fund-lead and
           enforcement-lead  activities will be  studied.

           Additionally, the new  ARCS contracts will  include  TES
           functions so  that it will  not  be necessary to switch
           contractors if a  site's status  is changed.  An
           enforcement workgroup  will be  established  during Phase
           II to discuss these and any other enforcement related
           issues.
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                   RI/FS  IMPROVEMENTS  FOLLOW-UP
                           ATTACHMENT  2

             Remedial  Information Transfer A
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      accomplishments  in  the  ROD  process;   ROD  summaries  which
      describe  site  conditions  and  k»y  contaminants,  selected
      remedial  actions,  specific  remedy performance  standards  and
      $oals,  and  i nsti tuti onal-^control s for  each  ROD  signed  in  a
      yiven  fiscal year;  'the ROD  summary  Tahle which  summarizes
      all  remedial actions,  capital  and operation  and  maintenance
      costs,  contaminated  nedia,  and  operahle unit  information  for
      each ROD  1n  a  given  fiscal  year;   the  Index  of  Approved
      Remedial  Actions which  summarizes selected  remedial  actions
      for  prior fiscal year  RODS;  and  the  ROD Keyword  List which
      provides  major key  word categories and their  subcategories
      for  all ROOs signed  to  date.


Outreach/Coordination Activities

ROD Update - Periodic updates  with  current  information on
      ongoing RI/FS  and ROO activ1ti.es. Current  Issues include
      statistical   summaries and hrief discussions  of  policy.
      Future  issues  will  Include  discussions on selected  policy
    .Issues, schedules of upcoming  meetings, training and policy
      directives,   "helpful hints" on managing projects, and
      potentially  others.

CR Update -  These reports are  similiar to the  ROD  update, hut
      focus on community  relations  issues.

Design and Construction update - Periodic updates 'designed  to
      share information among the Regions  on the  complex
      technical  and management  issues they face as  they move  into
      the RO  and construction phase  of  many  Superfund  projects.

Workshops and RO  Meeting  .   HSCO Workshops  with  RPMs, managers,
     arrd contractors provide first  hand information  on
     technical, policy and administrative issues.   Upcoming
     RPM/OSC meetings will he  organized hy  QERR  to  increase
      information  transfer among  Regional  offices.

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