-S-EPA
United States
Environmental Protection
Agency
EPA/IMSD-90-009
August 1990
Administration And Resources Management (PM-211D)
Access EPA
Clearinghouses
And Hotlines
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Access EPA Series
The U.S. Environmental Protection Agency (EPA) maintains a series
of directories to improve access to environmental information
services provided by EPA and other public sector organizations. The
directories are maintained by EPA's Office of Information Resources
Management to support the Agency's mission. Because EPA believes
that public access to environmental information fosters
environmental awareness, the directories are made available
through the National Technical Information Service. Each directory
provides contact information and a description of services provided.
The directories are updated annually. Current directories in the
series are:
State Environmental Libraries.
Major EPA Dockets.
Libraries and Information Services.
Clearinghouses and Hotlines.
Public Information Contacts.
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EPA/IMSD/90-009
August 1990
Access EPA
Clearinghouses
and Hotlines
Headquarters Library
Information Management and Services Division
U.S. Environmental Protection Agency
401 M Street, S.W.
Washington, DC 20460
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Table of Contents
INTRODUCTION iii
AIR AND RADIATION
Air Risk Information Support Center (AIR RISC) Hotline 1
BACT/LAER Clearinghouse 2
Control Technology Center Hotline 3
EPA Model Clearinghouse 4
National Air Toxics Information Clearinghouse (NATICH) 5
National Radon Hotline 6
HAZARDOUS AND SOLID WASTE
Alternative Treatment Technology Information Center (ATTIC) 7
CERCLIS Hotline 8
Emergency Planning And Community Right-To-Know Hotline 9
Hazardous Waste Ombudsman Program 10
National Response Center 12
RCRA/Superfund Industry Assistance Hotline 13
RODS Hotline 14
INTERNATIONAL
INFOTERRA 15
PESTICIDES AND TOXIC SUBSTANCES
Asbestos Ombudsman Clearinghouse/Hotline 16
National Pesticide Information Retrieval System (NPiRS) 17
r
TSCA Assistance Information Service 18
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POLLUTION PREVENTION
Pollution Prevention Information Clearinghouse (PPIC) 19
RESEARCH AND DEVELOPMENT
Center For Environmental Research Information (CERI) 21
ORD Electronic Bulletin Board System (BBS) 22
WATER
Alternative Financing Mechanisms For State Water Programs 23
Clean Lakes Clearinghouse 24
Environmental Financing Information Network (EFIN) 25
National Small Flows Clearinghouse 26
Nonpoint Source Information Exchange 27
Safe Drinking Water Hotline 28
GENERAL
EPA Institute 29
Inspector General Hotline 30
Public Information Center 31
Risk Communication Hotline 32
Small Business Ombudsman Clearinghouse/Hotline 33
APPENDIX A:
Alphabetical List 35
APPENDIX B
Clearinghouse Services 37
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INTRODUCTION
Many clearinghouses, hotlines and bulletin boards have been developed
by EPA to respond to legislative initiatives requiring the Agency to provide
^outreach, communications and technology transfer. The Headquarters Library
,sts EPA program offices in clearinghouse development and operations by
hding the following services:
Advice and consultation on clearinghouse development.
Reference library functions.
Specialized literature and news searches.
Subject oriented bibliographies.
Advice on database development.
Access to information through network libraries.
This publication is part of the Library's continuing effort to provide
information and foster communications about clearinghouses, hotlines and
bulletin boards within the Agency. It is also a source of this information for the
general public. The phone numbers listed under each entry include
commercial (CML), toll free (800), Federal Telephone System (FTS, prefaced by
an eight), and Telecommunications Device for the Deaf (TDD).
Clearinghouses and Hotlines is updated annually. If you are aware of
any changes or additions we would appreciate being kept up to date. A
questionnaire is attached at the end of the publication to assist in updating this
directory.
Please contact Headquarters Library at (202) 382-5922 or (8) 382-5922
with your changes and for additional information on library support services for
clearinghouses.
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AIR AND RADIATION
AIR RISK INFORMATION SUPPORT CENTER (AIR RISC) HOTLINE
Address: AIR RISC
U.S. Environmental Protection Agency
Office of Air Quality Planning and
Standards
MD-13
Research Triangle Park, NC 27711
Telephone: (8) 629-0888 (FTS)
(919) 541-0888 (CML)
FAX: (919) 541-5561
Pimary Contact: Holly Reid or Dan Guth
Hours: 8:00 a.m.- 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Health, exposure and risk assessment
of toxic air pollutants
The Air Risk Information Support Center Hotline has been developed to assist
State and local air pollution control agencies and EPA Regional offices with
technical matters pertaining to health, exposure, and risk assessment of toxic air
pollutants.
Audience: Services are provided to state and local air pollution control
agencies and EPA Regional offices.
Sponsoring EPA Office: Office of Air Quality Planning and Standards, Office
of Health and Environmental Assessment, Center for Environmental Research
Information, Office of Research and Development.
Publications: Directory of Information Resources and Glossary of Terms
Related to Health: Exposure and Risk Assessment are available.
Hotline Database: Technical Assistance Response Program (TARP).
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AIR AND RADIATION
BACT/LAER CLEARINGHOUSE
Address:
Telephone:
FAX:
Primary Contact:
Hours:
Time Zone:
Subject Emphasis:
U.S. Environmental Protection Agency
Office of Air Quality Planning and
Standards
Emissions Standards Division
MD-13
Research Triangle Park, NC 27711
(8)629-5432 (FTS)
(919) 541-5432 (CML)
(8) 629-5661 (FTS)
(919) 541-5432 (CML)
Bob Blaszczak
7:30 a.m. - 5:00 p.m.
Monday - Friday
Eastern
Air Pollution Control Technology related to
New Source Review Permitting Requirements
BACT/LAER refers to Best Available Control Technology (BACT) at Lowest
Achievable Emission Rate (LAER). This clearinghouse provides state and local
air pollution control agencies, EPA Regional Offices and other interested parties
with current information on control technology determinations. These
determinations relate to new source review permits (air permits for major new or
modified sources required under the Clean Air Act), and are made on a case-
by-case basis.
Audience: Services are provided to state and local Air Pollution Control Agencies,
EPA Regional Offices, and anyone involved in new source review permitting activities.
Sponsoring EPA Office: Emission Standards Division, Office of Air Quality
Planning and Standards, Office of Air and Radiation.
Publications: BACT/LAER Clearinghouse: A Compilation of Control Technology
Determinations , is available upon request.
Clearinghouse Database: BACT/LAER Information System (BLIS).
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AIR AND RADIATION
CONTROL TECHNOLOGY CENTER (CTC) HOTLINE
Address: U.S. Environmental Protection Agency
Emission Standards Division
Office of Air Quality Planning and
Standards
MD-13
Research Triangle Park, NC 27711
Telephone: (8) 629-0800 (FTS)
(919) 541-0800 (CML)
(8) 629-5661 (FTS)
(919) 541-5661
Primary Contact: Bob Blaszczak, ESD/OAQPS
Chuck Darvin, AEERL/ORD
Hours: 7:30 a.m.-5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Air emissions and air pollution control
technology for all air pollutants including
air toxics, emitted by stationary sources.
The CTC Hotline provides technical support and guidance on air pollution emissions
and control technology. Service includes: Hotline - direct, quick access to EPA
experts; Engineering Assistance - short term, detailed assistance to resolve source
specific issues; Technical Guidance - CTC documents, computer software and
workshops.
Audience: Services are provided to State agencies, local air pollution control
agencies, and EPA Regional Offices.
Sponsoring EPA Office: Emission Standards Division, Office of Air Quality
Planning and Standards, Office of Air and Radiation; Air and Energy Engineering
Research Laboratory, Office of Research and Development; Center for Environmental
Research Information, Office of Research and Development.
Publications: CTC NEWS (Bulletin), CTC sponsored reports on Engineering
Assistance and Technical Guidance Projects, microcomputer software and
icing material are available.
Nine Database: N/A.
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AIR AND RADIATION
EPA MODEL CLEARINGHOUSE
Address:
Telephone:
FAX:
Primary Contact:
Hours:
Time Zone:
Subject Emphasis:
U.S. Environmental Protection Agency
Office of Air Quality Planning and Standards
Source Receptor Analysis Branch
MO-14
Research Triangle Park, NC 27711
(8)629-5683 (FTS)
(919)541-5683 (CML)
N/A
Dean A. Wilson
730am, -4:00p.m
Monday-Friday
Eastern
Interpretation of Modeling Guidance
Established at the request of the EPA Regional offices, the EPA Model Clearinghouse
reviews dispersion modeling techniques for criteria pollutants in specific regulatory
appications. Public access to historical Agency decisions concerning deviations from
modeling guidelines as well as periodic reports published by the Clearinghouse can
be accomplished through PC computer hookup (919-541-5742) to the Support Center
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AIR AND RADIATION
NATIONAL AIR TOXICS INFORMATION CLEARINGHOUSE
(NATICH)
Address: U. S. Environmental Protects Agency
Office of Air Quality Planning and
Standards
826 Mutual Plaza
MD-13
Research Triangle Park. NC 277* 1
Telephone: (8) 629-0850 (FTSj
(919) 541-0850 (CML)
(919) 541-5661
Primary Contact: Meissa McCuitough
Hours: NATICH help line:
8:00 am - 5:00 p.m. Monday - Th'jrsday
8:00 a-m, - 4:00 p.m. Friday
Time Zone: Eastern
Subject Emphasis: Air toxics (non-criteria air pollutants; arx: the
development of air toxics control programs
The primary purpose of the National Air Toxics Information Clearinghouse is to coiled.
classify, and disseminate air toxics (non-criteria pollutant) information submitted by
state and local air agencies, and to make the autfence aware of published air tcx cs
information from EPA. other Federal agencies, and similar relevant sources S:a:e and
local information includes general agency facts, regulatory program descriptors,
acceptable ambient limits, permHed facilities, source testing data, em
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AIR AND RADIATION
NATIONAL RADON HOTLINE
Address: U.S. Environmental Protection Agency
Radon Division
ANR 464
401 M Street, S.W.
Washington, DC 20460
Telephone: (800) SOS-RADON
24 hour toll free hotline
FAX: N/A
Primary Contact: Dennis Wagner (8) 475-9617 (FTS)
Hours: 8:30 a.m. - 4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Radon testing information
A tape recorded message takes callers' names and addresses, and sends information
on radon and radon testing.
Audience: Services are provided to the general public.
Sponsoring EPA Office: Office of Radiation Programs, Radon Division, in
cooperation with the Advertising Council.
Publications: A Radon Hotline Brochure is available.
Hotline Database: N/A.
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HAZARDOUS AND SOLID WASTE
ALTERNATIVE TREATMENT TECHNOLOGY INFORMATION CENTER
(ATTIC)
Address: TRI
3202 Tower Oaks Blvd.
Suite 700
Rockville, MD 20852
Telephone: (8) 816-9153 (FTS)
(301)230-4741 (CML)
(800) 424-9346
fcX: (301) 231-6377
pmary Contact: Myles Morse
Hours: 8:00 a.m. - 6:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Hazardous Waste Technologies
ATTIC has three components: the RCRA/CERCLA Hotline; OSWER electronic bulletin
board; and a reference library which consists of the EPA Library's Hazardous Waste
Superfund Collection. The Hotline, Reference Library and Bulletin Board are primarily
intended for EPA Regional, Headquarters, and Office of Research and Development
personnel, and those interested in solid and hazardous waste issues.
Audience: Services are provided to EPA staff and other individuals and groups
involved in Superfund cleanup activities.
Sponsoring EPA Office: Office of Environmental Engineering and Technology
Demonstration, Office of Research and Development.
Publications: Superfund Innovative Technology Evaluation (SITE) Program
Reference Materials are available through ATTIC.
Clearinghouse Database: Hazardous Waste Remediation Technologies.
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HAZARDOUS AND SOLID WASTE
CERCLIS HOTLINE
Address: CERCLIS
Computer Science Corporation
Room L101
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 252-0056/0057 (FTS)
(202) 353-0056 (CML)
FAX: N/A
Primary Contact: Sultana Kamal
Hours: 8:30 a.m. - 6:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: CERCLIS (Comprehensive Environmental
Response, Compensation, and Liability
Information System)
The CERCLIS Hotline provides technical support and referrals to users of the
CERCLIS database. It also serves as a central point-of-contact for CERCLIS users.
Audience: Services are provided to CERCLIS, Waste LAN(s), Clean LAN(s)
users; EPA staff; and the public.
Sponsoring EPA Office: Office of Emergency and Remedial Response,
Office of Solid Waste and Emergency Response.
Publications: N/A.
Hotline Database: CERCLIS (Comprehensive Environmental Response,
Compensation, and Liability Information System).
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HAZARDOUS AND SOLID WASTE
EMERGENCY PLANNING AND COMMUNITY RIGHT-TO-KNOW
INFORMATION HOTLINE
Address:
Telephone:
Primary Contact:
Hours:
Time Zone:
Subject Emphasis:
Right-to-
GEO/Resource Consultants, Inc.
Waterside Mall
401 M Street S.W.
Washington, DC 20024
(8) 382-3112 (FTS)
(202) 479-2449 (CML)
(800) 535-0202
(202) 475-9652 (TDD)
(800) 553-7672 (TDD)
N/A
Dr. Kenneth L Mitchell
8:30 a.m. - 7:30 p.m.
Monday - Friday
Eastern
Emergency Planning and Community
Know Act (Title III of SARA)
The U.S. EPA's Emergency Planning and Community Right-to-Know Information
Hotline's primary function is to provide regulatory, policy, and technical assistance to
Federal agencies, local and State governments, the public, the regulated community,
and other interested parties in response to questions related to the Emergency
Planning and Community Right-to-Know Act (Title III of SARA). The Hotline provides
information on the availability of documents related to Title III of SARA and provides
copies of selected documents related to Title III of SARA on a limited basis.
Audience: Services are provided to Federal agencies, State agencies, local
agencies, citizens, attorneys and consultants, and the regulated community.
Sponsoring EPA Office: Office of Solid Waste and Emergency Response.
Publications: This Hotline provides information on the availability of documents
related to Title III of SARA and provides copies of certain documents on a limited basis.
Hotline Database: N/A.
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HAZARDOUS AND SOLID WASTE
HAZARDOUS WASTE OMBUDSMAN PROGRAM
Address:
Telephone:
FAX:
Primary Contact:
Hours:
Time Zone:
Subject Emphasis:
U.S. Environmental Protection Agency
Room 2111
OS-130
401 M Street S.W.
Washington, DC 20460
(202) 475-9361 (CML)
(8) 382-7883
Headquarters
Region
Region
1
2
Region 3
Region 4
Region 5
Region 6
Region 7
Region 8
Region 9
Region 10
Bob Knox (202) 475-933
Austine Frawley (617)573-579
Lisa M. Peterson (212) 264-2980
Jeff Alper (215) 597-9636
Carl Terry (404) 347-3004
Tom Marks (312)886-0981
Karen Smith (214) 655-6760
Carl Blomgren (913) 757-2856
Charles Stevens (303) 330-1111
Eve Lavin (415) 974-8916
Jayne Carlin (206) 442-2871
8:30 a.m. - 5:00 p.m.
Monday - Friday
Regionally specific
Resource Conservation & Recovery Act
(RCRA)
The hazardous waste management program established under RCRA is the most
complex regulatory program developed by EPA. The EPA has been hampered in its
ability to handle complaints from the public and regulated community by not having a
single office whose essential purpose is to assist citizens and the regulated community
in resolving problems concerning any program or requirement under the hazardous
waste law. Recognizing this important need, EPA established an Office of Ombudsman
at Headquarters and in each Regional Office. To that effect, the Ombudsman Program
handles complaints from citizens and the regulated community, and in so doing
obtains facts, sorts information, and substantiates policy in order to remedy problems.
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Audience: Services are provide to the public and the regulated community.
Sponsoring EPA Office: Office of Solid Waste and Emergency Response.
Publications: Fliers, brochures and a handbook are available upon request.
Clearinghouse Database: N/A.
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HAZARDOUS AND SOLID WASTE
NATIONAL RESPONSE CENTER
Address: National Response Center
Commandant
G-TGC-2
2100 2nd Street, S.W.
Washington, DC 20593
Telephone: (8) 267-2675 (FTS)
(202) 267-2675 (CML)
(800) 424-8802
FAX: N/A
Primary Contact: Commander G. Randy Speight
Hours: 24 hours a day, 7 days a week
Time Zone: Eastern
Subject Emphasis: Oil, hazardous, chemical, biological, and
radiological releases
The National Response Center receives notification of oil, hazardous chemical,
biological and radiological releases, and passes them on to a Federal On-
Scene Coordinator, who coordinates clean up efforts.
Audience: N/A.
Sponsoring EPA Office: All accidental releases of hazardous substances must be
reported to the National Response Center under the 1986 Emergency Planning and
Community Right-to-Know Act (EPCRA, commonly known as Title III), and the
Comprehensive Response, Compensation, And Liability Act of 1980. EPA enforces
these EPCRA and CERCLA reporting requirements.
Publications: N/A.
Clearinghouse Database: N/A.
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HAZARDOUS AND SOLID WASTE
RCRA/SUPERFUND INDUSTRY ASSISTANCE HOTLINE
Address:
Telephone:
Primary Contact:
Hours:
Time Zone:
Subject Emphasis:
GEO/Resource Consultants, Inc.
Waterside Mall
401 M Street, S.W.
Washington, DC 20024
(8) 382-3112(FTS)
(202) 382-3000 (CML)
(800) 424-9346
(202) 475-9652 (TDD)
(800) 553-7672 (TDD)
N/A
Joe Nixon
8:30 a.m. - 7:30 p.m.
Monday - Friday
Eastern
RCRA, UST, SUPERFUND/CERCLA, and
Pollution Prevention/ Waste Minimization
The U.S. EPA's RCRA/ SUPERFUND Industry Assistance Hotline's primary function is
to provide assistance to the public and regulated community and other interested
parties in understanding EPA's regulations pursuant to RCRA, UST, CERCLA, and
Pollution Prevention/Waste Minimization. In addition to providing regulatory support,
the Hotline also provides information on RCRA, UST, CERCLA, and Waste
Minimization/Pollution Prevention documents.
Audience: Services are provided to Federal agencies, State agencies, local
agencies, private sector, citizens, attorneys, consultants, and the regulated
community.
Sponsoring EPA Office: Office of Solid Waste and Emergency Response.
Publications: Provides information on the availability of documents related to
RCRA, UST, CERCLA/SUPERFUND.
Hotline Database: N/A.
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HAZARDOUS AND SOLID WASTE
RODS (Records of Decision System) HOTLINE
Address: Computer Sciences Corporation
Rm. L101
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 245-3770 (FTS)
(202) 245-3770 (CML)
FAX: N/A
Primary Contact: Thomas Batts
Robert Roths
Hours: 8:00 a.m.-4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Superfund Records of Decision
The RODS Hotline assists in using the RODS database, produces database
reports, and provides information concerning the RODS database.
Audience: Services are provided to Federal agencies, State agencies, local
agencies, the private sector, citizens, attorneys, and consultants. Only EPA personnel
and authorized contractors may have direct access to the database.
Sponsoring EPA Office: Office of Emergency and Remedial Response, Office of
Solid Waste and Emergency Response.
Publications: N/A.
Hotline Database: RODS (Records of Decision System) Database.
NOTE: 8:30 a.m.- 6:00 p.m. weekends and after hours call the following phone
numbers : (8) 252-0056(FTS) or (202) 252 0056 (CML).
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INTERNATIONAL
INFOTERRA
Address: U.S. Environmental Protection Agency
Headquarters Library
PM-211A
401 M Street, S.W.
Washington, DC 20460
Telephone: (202) 382-5917 (CML)
(202) 382-7883
Primary Contact: John Butsch
Hours: 8:00 a.m. - 5:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: International environmental information
Created by the United Nations Environmental Programme (UNEP) in 1972,
INFOTERRA is a global information system operating in 137 countries. Its mission is to
link national and international institutions and experts in a co-operative venture to
improve the quality of environmental decision making. INFOTERRA's services include
database searching, document delivery, bibliographic services, and referrals to experts.
Audience: Services are provided to policy makers, scientists, researchers, industry,
and the public.
Sponsoring EPA Office: Office of Information Resources Management, Office of
Administration and Resources Management.
Publications: Brochures, a bulletin, and specialized bibliographies are
available.
Clearinghouse Database: INFOTERRA Directory Database.
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PESTICIDES AND TOXICS
ASBESTOS OMBUDSMAN CLEARINGHOUSE/HOTLINE
Address: U.S. Environmental Protection Agency
A-149C
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 557-1938 (FTS)
(703) 557-1938 (CML)
(800) 368-5888 (Except Virginia)
FAX: (703) 557-1462
Primary Contact: Karen V. Brown
Hours: 8:00 a.m.-4:30 p.m.
Monday - Friday
(Message recorder is on 24 hours a day)
Time Zone: Eastern
Subject Emphasis: Asbestos Abatement
The assigned mission of the Asbestos Ombudsman Clearinghouse / Hotline is to
provide to the public sector, including individual citizens and community services,
information on handling and abatement of asbestos in schools, the work place and the
home. In addition, interpretation of the asbestos in schools requirements and
publications are provided to explain recent legislation. More specifically, the Asbestos
Hazard Emergency Response Act (AHERA) of 1986 has assigned the duties of the
EPA Asbestos Ombudsman to include:
Receipt of complaints and requests for information.
Rendering assistance with regard to complaints and requests for information.
Making recommendations to the Administrator of the Environmental Protection
Agency as deemed appropriate.
Audience: Services are provided to private citizens, State agencies, local agencies,
local public and private school systems, abatement contractors, and consultants.
Sponsoring EPA Office: Office of Small and Disadvantaged Business Utilization.
Publications: General asbestos publications and publications on asbestos in,
schools are mailed out upon request.
Clearinghouse Database: N/A.
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PESTICIDES AND TOXICS
NATIONAL PESTICIDE INFORMATION RETREVIAL SYSTEM
(NPIRS)
Address: NPIRS
Purdue University, Entomology Hall
West Lafayette, IN 47907
Telephone: (317) 494-0442 (CML)
FAX: (317) 494-0535
Primary Contact: Ed Ramsey
lurs: 8:00 a.m. - 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Information on EPA product registration and
tolerance data for pesticides and hazardous
chemicals
NPIRS provides information on pesticide products information which have been
registered by the EPA. State registration information, tolerance information,
registration guideline information, and descriptions of pesticide studies are also
provided.
Audience: This is a membership organization for pesticide manufacturers and users,
on a subscription basis. For more information contact NPIRS.
Sponsoring EPA Office: Office of Pesticide Programs.
Publications: NPIRS pamphlet, EPA Fact Sheets, Material Safety Data Sheets, and
a bulletin are available.
Clearinghouse Database:
National Pesticide Information Retrieval System
A database system for pesticides/hazardous chemicals.
Pesticide Document Management System
A bibliographic database which describes all types
of studies submitted to the EPA in support of the
registration of pesticides.
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PESTICIDES AND TOXICS
TSCA ASSISTANCE INFORMATION SERVICE
Address: U.S. Environmental Protection Agency
Environmental Assistance Division
TS-799
401 M Street, S.W.
Washington, DC 20460
Telephone: (202) 554-1404 (CML)
(202) 554-0551 (TDD)
FAX: (202) 554-5603
For document requests only
Primary Contact: Wanda Woodburn
Hours: 8:30 a.m. 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Toxic Substances Control Act (TSCA)
regulatory information.
The TSCA Assistance Information Service provides information on TSCA regulations.
Technical as well as general information is available.
Audience: Services are provided to industry, labor and trade organizations,
environmental groups, and the general public.
Sponsoring EPA Office: Environmental Assistance Division, Office of Toxic
Substances.
Publications: Publications such as Federal Register notices and other documents
which provide information on TSCA regulatory activities are available.
Clearinghouse Database: N/A.
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POLLUTION PREVENTION
POLLUTION PREVENTION INFORMATION CLEARINGHOUSE
(PPIC)
Address: PPIC
Science Applications International
Corporation
8400 Westpark Drive
McLean, VA 22102
Telephone: (703) 821-4800
FAX: N/A
ary Contact: Myles Morse (202)475-7161
Hours: Available 24 hours per day/limited to 1
hour use per day
Time Zone: Eastern
Subject Emphasis: Pollution prevention; source reduction
and recycling of industrial and
municipal waste.
The PPIC is designed to provide technical, policy, programmatic, legislative, and
financial information dedicated to reducing industrial pollutants through technology
transfer, education, and public awareness. It is a national and international
communication network that targets multi-media source reduction and recycling
opportunities. The Clearinghouse has four information exchange components:
The Repository - a hard copy reference library containing the most up-to-date
information on pollution prevention.
Pollution Prevention Information Exchange (PIES) - a computerized conduit to
information databases and document ordering accessible by any PC equipped with
a modem.
Hotline - a free telephone service to answer or refer questions and to provide a link to
PIES for users without access to a PC.
Outreach Efforts - information packets containing general and industry-specific
materials on prevention opportunities as well as workshop training sessions.
Audience: Services are provided to Federal, state, local, and international
snments; industry and trade associations; public and private institutes;
interest groups; and academia.
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Sponsoring EPA Office: Office of Environmental Engineering and Technology
Demonstration, and the Pollution Prevention Office.
Publications: Fliers, pamphlets, information packets, bibliographies, fact sheets,
and related publications on a variety of pollution prevention topics are available.
Clearinghouse Database:
Pollution Prevention Electronic Information Exchange System (PIES).
-- (800) 658-8815
-- The system is on 24 hours a day
- Use is limited for any one individual to one hour per day.
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RESEARCH AND DEVELOPMENT
CENTER FOR ENVIRONMENTAL RESEARCH INFORMATION (CERI)
ORD RESEARCH INFORMATION UNIT
Address: CERI
MSG-72
26 West Martin Luther King Drive
Cincinnati, OH 45268
Telephone: (8) 684-7562 (FTS)
(513) 579-7562 (CML)
fcAX: (513) 569-7566
rimary Contact: Dorothy Williams
Hours: 8:00 a.m. - 4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Research, ORD Publications
CERI will distribute publications and project summaries produced by all ORD
laboratories and Superfund are distributed.
Audience: Services are provided to Federal agencies, state agencies, local
agencies, and the public.
Sponsoring EPA Office: Office of Research and Development.
Publications: CERI bulletins and ORD publication announcements are available.
Clearinghouse Database: N/A.
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RESEARCH AND DEVELOPMENT
ORD ELECTRONIC BULLETIN BOARD SYSTEM (BBS)
Address: U.S. Environmental Protection Agency
Center for Environmental Research
Information
26 West Martin Luther King Drive
Cincinnati, OH 45268
Telephone: (8) 684-6810 (FTS)
(513)569-7610 (CML)
FAX: (513) 569-7566
Primary Contact: Denis Lussier (8) 684-7354
Hours: 24 hours a day
Time Zone: Eastern
Subject Emphasis: Communication and technology transfer
among EPA staff
The BBS is an on-line, text-searchable database of every ORD publication produced
since 1976 (more than 15,000 citations). Each citation includes title, authors, abstract,
ordering information, and much more. The BBS also offers such features as
messages, bulletins of new information, public domain files, and currently has five
specialty areas: water, regional operations, expert systems, biotechnology, and
(Quality Assurance/Quality Control) QA/QC.
Audience: The BBS is open to everyone with immediate access to almost all its
features.
Sponsoring EPA Office: Office of Research and Development.
Publications: N/A.
Clearinghouse Database: See description of services.
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WATER
ALTERNATIVE FINANCING MECHANISMS FOR STATE WATER
PROGRAMS
Address: U.S. Environmental Protection Agency
Room 1029 East Tower
WH-556
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 382-5818 (FTS)
(202) 382-5818 (CML)
(202) 382-5711
Primary Contact: Elizabeth Miner
Hours: 9:00 a.m. - 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Alternative financing mechanisms for state
water programs.
As part of the Office of Water's state funding study, a collection of documents was
developed on alternative financing mechanisms for state water programs. Abstracts of
the collection are entered into a computerized database.
Audience: Services are provided to EPA staff, states, and interested parties.
Sponsoring EPA Office: Office of Water.
Publications: An annotated bibliography of publications in the Alternative Financing
Clearinghouse file is available.
Clearinghouse Database: Alternative Financing Mechanisms for State Water
Programs.
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WATER
CLEAN LAKES CLEARINGHOUSE
Address: U.S. Environmental Protection Agency
Clean Lakes Clearinghouse
WH-553
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 382-7111 (FTS)
(202) 382-7111 (CML)
FAX: (8) 382-7883
Primary Contact: Mary Nickel
Hours: 9:00 a.m. 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Lake restoration, management, and
protection
The main purpose of the Clean Lakes Clearinghouse is to collect, organize and
disseminate information on lake restoration, protection, and management to
researchers, EPA personnel, lake managers, and state and local governments. A
computerized database provides abstracts and citations to journal articles, technical
reports, and conference papers. The Clearinghouse also responds to inquiries and
provides printed bibliographies on lake topics.
Audience: Services are provided to EPA personnel, state and local governments,
lake managers, and researchers.
Sponsoring EPA Office: Nonpoint Sources Branch, Assessment and Watershed
Protection Division, Office of Water Regulation and Standards, Office of Water.
Publications: Clean Lakes Clearinghouse Information Packet and support
documentation for the database are available.
Clearinghouse Database: Clean Lakes Database.
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WATER
ENVIRONMENTAL FINANCING INFORMATION NETWORK
Address: U.S. Environmental Protection Agency
Room 1117, East Tower
WH-546
401 M Street, S.W.
Washington, DC 20460
(8) 382-7372 (FTS)
(202) 382-7372 (CML)
(202) 382-3827
June Lobit
8:00 a.m. - 5:30 p.m.
Monday - Friday
Eastern
Alternative financing mechanisms for
state water quality programs and local
environmental infrastructure projects
(e.g., public drinking water/wastewater
treatment and combined sewer
overflow control).
During 1991, a computerized bibliographic database will be made available, as well
as printed bibliographies. Help with database and literature searches will be provided
upon request. Hotline response and expert referrals will also be provided. Direct
access to data will be through existing electronic bulletin board/information transfer
systems as appropriate.
Audience: Services are available to EPA staff, state officials, municipal officials,
associations, the financial industry, and interested parties.
Sponsoring EPA Office: Office of Municipal Pollution Control, Office of Water.
Publications: The Network has an annotated bibliography of publications.
Clearinghouse Database: Environmental Financing Information Network (EFIN).
Telephone:
EAX:
lary Contact:
Hours:
Time Zone:
Subject Emphasis:
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WATER
NATIONAL SMALL FLOWS CLEARINGHOUSE
Address: National Small Flows Clearinghouse
West Virginia University
617 Spruce Street
Morgantown, WV 26506-6064
Telephone: (304)293-4191 (CML)
(800) 624-8301
FAX: N/A
Primary Contact: Sanjay Saxena
Hours: 8:00 a.m. - 4:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Small community water treatment
The purpose of the Clearinghouse is to collect, classify, and disseminate information
on small alternative wastewater technology to assist small communities in wastewater
management. The Clearinghouse also distributes publications (general information,
technical manuals, brochures, and case studies), videotapes, performs literature
searches, operates a toll-free hotline, produces free bulletins, designs seminars, and
operates a computer bulletin board.
Audience: Services are provided to state agencies, technical assistance
organizations, consulting engineers, and local officials.
Sponsoring EPA Office: Office of Municipal Pollution Control, Office of Water.
Publications: In addition to serving as a product distribution center for EPA products,
the Clearinghouse produces technical documents and informative literature on small
wastewater systems.
Clearinghouse Database:
Small Flows Bibliographic Database
A literature database on small and alternative
wastewater systems technologies.
I/A Facilities Technologies Database
Stores information on approximately 1900 facilities
using a combined total of more than 2600 innovative^
alternative wastewater technologies.
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WATER
NONPOINT SOURCE INFORMATION EXCHANGE
V
Address: U.S. Environmental Protection Agency
Office of Water
Assessment and Watershed Protection
Division
WH-553
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 382-7085 (FTS)
(202) 382-7085 (CML)
(8) 382-7024 (FTS)
(202) 382-7024 (CML)
Primary Contact: Hal Wise
Hours: 7:30 a.m. - 4:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Nonpoint sources of water pollution
The Exchange provides responses to inquiries regarding the management of nonpoint
sources (NPS) of water pollution and the EPA's control program under section 319 of
the Clean Water Act.
Audience: Services are provided to state NPS program managers, educational
institutions, professionals, environmentalists, and the general public.
Sponsoring EPA Office: Office of Water.
Publications: Nonpoint Source NEWS-NOTES and a Technical Bulletin are
published eight times per year.
Clearinghouse Database: N/A.
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WATER
SAFE DRINKING WATER HOTLINE
Address: GEO/Resource Consultants, Inc.
Waterside Mall
401 M Street S.W.
Washington, DC 20024
Telephone: (8) 382-3112 (FTS)
(202) 382-5533 (CML)
(800) 426-4791
(8) 475-9652 (TDD)
(800) 553-7672 (TDD)
FAX: N/A
Primary Contact: Robert Vincent
Hours: 8:30 a.m. - 4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Safe Drinking Water Act and Amendments
The Safe Drinking Water Hotline provides assistance and regulatory knowledge to the
regulated community (public water systems) and the public on the regulations and
programs developed in response to the Safe Drinking Water Act Amendments of 1986.
Audience: Services are provided to public water systems, EPA Regions, State water
supply programs, local government, consultants, engineers, law firms, private industry,
the general public, and environmental groups.
Sponsoring EPA Office: Office of Drinking Water, Office of Water.
Publications: The Hotline distributes a limited amount of Office of Drinking Water
publications.
Hotline Database: N/A.
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GENERAL
EPA INSTITUTE
Address: U. S. Environmental Protection Agency
Room 3241 M
PM-224
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 475-6678 (FTS)
(202) 475-6678 (CML)
FAX: (8) 382-7883
Iry Contact: James R. Carr
Hours: 7:30 a.m. - 4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Training and development information
As the National Clearinghouse for all Agency training activities, from environmental
services to enforcement to personal and professional development, the Institute
focuses on in-house training, but serves as the Agency's training "broker" with other
agencies. The EPA Institute, in addition, is a trainer of trainers, consultant to training
course designers, and registrar for all Institute approved courses.
Audience: Provides services to all EPA employees, other Federal agencies, state
and local environmental agencies and associations, and environmental organizations.
Sponsoring EPA Office: Office of Human Resources Management, Office of
Administration and Resources Management.
Publications: A training catalog for the E-CATS (Electronic Catalog System)
Database is available.
Clearinghouse Database:
E-CATS Database
-The system is a database of courses offered
by the EPA Institute.
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GENERAL
INSPECTOR GENERAL HOTLINE
Address: U.S. Environmental Protection Agency
NE Mall, Room 307
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 382-4977 (FTS)
(800) 424-4000
FAX: (202) 382-6976
Primary Contact: Ed Maddox
Hours: 10:00 a.m. 3:00 p.m.
Monday Friday
Time Zone: Eastern
Subject Emphasis: Fraud, waste, or mismanagement in EPA-
funded activities
The Inspector General Hotline was established to receive and control complaints
alleging fraud, waste, abuse, or mismanagement within the Environmental Protection
Agency.
Audience: Services are provided to Federal employees, contractors, and the public.
Sponsoring EPA Office: Office of the Inspector General.
Publications: An Inspector General Hotline poster is available.
Hotline Database: N/A.
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GENERAL
PUBLIC INFORMATION CENTER (PIC)
Address: U.S. Environmental Protection Agency
Public Information Center
PM-211B
401 M Street, S.W.
Washington. DC 20460
Telephone: (8) 382-2080 (FTS)
(202) 382- 2080 (CML)
FAX: (202) 382-7883
lary Contact: Kevin Rosseel
rrours: 8:00 a.m. - 5:00 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: General non-technical environmental topics
The purpose of PIC is to distribute a wide variety of general, nontechnical information
about EPA and its programs.
Audience: Services are provided to the general public, Agency staff, Federal, state,
and local agencies; industry; academia; civic, youth, and environmental groups.
Sponsoring EPA Office: Office of Information Resources Management, Information
Management and Services Division.
Publications: A wide variety of non-technical publications dimed at the general
public are available.
Clearinghouse Database: N/A.
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GENERAL
RISK COMMUNICATION HOTLINE
Address: U.S. Environmental Protection Agency
Room 3220- Mall
401 M Street, S.W.
Washington, DC 20460
Telephone: (8) 382-5606 (FTS)
(202) 382-5606 (CML)
FAX: (202) 382-7883
Primary Contact: Ernestine Thomas
Hours: 8:00 a.m. - 4:30 p.m.
Monday - Friday
Time Zone: Eastern
Subject Emphasis: Risk Communication
The Risk Communication Hotline responds to questions from EPA program offices and
Regions, and external inquiries as time permits, regarding the EPA's Risk
Communication Program and risk communication issues.
Audience: Services are provided primarily to EPA staff at Headquarters and to the
Regional Offices.
Sponsoring EPA Office: Science, Economic, and Statistic Division, Office of
Regulatory Management and Evaluation.
Publications: The Risk Communications Hotline maintains a modestly sized risk
communications library with articles, reports, and descriptions of conferences and
examples of risk communication materials.
Hotline Database: N/A.
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GENERAL
SMALL BUSINESS OMBUDSMAN CLEARINGHOUSE/HOTLINE
Address: U.S. Environmental Protection Agency
A-149C
401 M Street, S.W.
Washington, DC 20460
Telephone: (8)557-1938 FTS
(703) 557-1938 (CML)
(800) 368-5888 (Except Virginia)
2ftK: (703)557-1462
ffary Contact: Karen V. Brown
Hours: 8:00 a.m.-4:30 p.m.
Monday - Friday
(Message recorder is on 24 hours a day.)
Time Zone: Eastern
Subject Emphasis: Regulations and information relevant to small
business and assistance to small business to
enhance voluntary compliance.
The mission of the EPA Small Business Ombudsman Clearinghouse / Hotline is to
provide information to private citizens, small communities, small business enterprises,
and trade associations representing small sector regarding regulatory activities.
Mailings are made to update the audience on recent regulatory actions. Special
attention is directed to apprising the trade associations representing small business
interests with current regulatory developments. Technical questions are answered
following appropriate contacts with program office staff members. Questions
addressed cover all program aspects within EPA.
Audience: Services are provided to small business enterprises, p-ivate citizens,
trade associations, small community and state governments, technical consultants,
and laboratories.
Sponsoring EPA Office: Office of Small and Disadvantaged Business Utilization.
Publications: A list of over 200 EPA publications is maintained for distribution upon
request.
ringhouse Database: N/A.
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34
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APPENDIX A
ALPHABETICAL LIST
CLEARINGHOUSES. HOTLINES AND BULLETIN BOARDS
Air Risk Information Support Center (AIR RISC) Hotline 1
Alternative Financing Mechanisms For State Water Programs 23
Alternative Treatment Technology Information Center (ATTIC) 7
Asbestos Ombudsman Clearinghouse/Hotline 16
BACT/LAER Clearinghouse 2
Center For Environmental Research Information (CERI) 21
CERCLIS Hotline 8
Clean Lakes Clearinghouse 24
Control Technology Center Hotline 3
Emergency Planning And Community Right-To-Know Hotline 9
Environmental Financing Information Network (EFIN) 25
EPA Institute 29
EPA Model Clearinghouse 4
Hazardous Waste Ombudsman Program 10
INFOTERRA 15
Inspector General Hotline 30
National Air Toxics Information Clearinghouse 5
National Pesticide Information Retrieval System (NPIRS) 17
National Radon Hotline 6
National Response Center 12
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National Small Flows Clearinghouse 26
Nonpoint Source Pollution Exchange 27
ORD Electronic Bulletin Board System (BBS) 22
Pollution Prevention Information Clearinghouse (PPIC) 19
Public Information Center 31
RCRA/Superfund Industry Assistance Hotline 13
Risk Communication Hotline 32
RODS Hotline 14
Safe Drinking Water Hotline 28
Small Business Ombudsman Clearinghouse/Hotline 33
TSCA Assistance Information Service 18
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APPENDIX B
CLEARINGHOUSE SERVICES
Clearinghouse Characteristics
Recent studies of clearinghouses have identified their principal objectives as the
establishment of a core of substantive information and providing the means to
access that information to interested users. Over the past thirty years,
clearinghouses sponsored by the Federal government have proved to be an
innovative means of facilitating the networking and exchange of critical
information. Many clearinghouses use bulletin boards and hotlines to provide
»nvenient access for remote users. They are also useful as a central access
oint for hard-to-locate technical reports and documents.
Clearinghouses generally have the following eight characteristics:
Change quickly to meet the needs of program priorities.
Have a specific focus or subject area.
Acquire information
- Published and unpublished.
- Print and electronic.
Organize and index a special collection for in-depth subject
access.
Accept inquiries through on-site visits, telephone, letter or
electronic messaging.
Respond to inquiries in both a routine (standard) and tailored
(customized) manner.
Provide systematic searches of information.
Engage in outreach and dissemination for current and potential
users.
At present, EPA is developing clearinghouses on a variety of environmental
issues. The EPA Headquarters Library staff will be glad to share its
experiences in establishing and maintaining clearinghouses with EPA staff.
The following sections outline services for clearinghouse development and
management.
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Library Support Services For Clearinghouses
Many clearinghouses are being developed by EPA to respond to legislative
initiatives requiring the Agency to foster public access, communications and
technology transfer. The Headquarters Library can help EPA program offices in
clearinghouse development and operations by providing the following
services:
Provide advice and consultation on developing clearinghouses.
Information professionals are available to brief you on the content and
format of clearinghouses.
Provide specialized literature and news searches. A variety of
commercial databases are available within the library for specialized
searches on environmental management topics.
Act as the reference library portion of clearinghouses. Reference
material available at the Headquarters Library may be used as a core
reference collection for the clearinghouse.
Improve access to information through network librarians. A Network of
28 libraries and other information services provide a nationwide link to
shared sources of information.
Develop subject bibliographies. Summaries of current reports
organized by EPA program topics related to the subject focus of the
clearinghouse can be developed for special audiences.
Advise on database development. The structure, content, and
organization of databases can be shared through database
demonstrations.
Publish a directory of EPA clearinghouses. As part of the library's
clearinghouse support effort a directory, Access EPA
Clearinghouses and Hotlines, is published annually.
Provide an easy way to automate access to small collections of
information through E-Z Ref, a database shell. E-Z Ref is designed for
convenient access to information and may be tailored to individual
needs.
Network with other Public Information Contacts. We provide tools and
ideas for networking with dockets, public information contacts, and other
clearinghouses and hotlines for effective referral and sharing of
information.
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Clearinghouse Idea File
The Headquarters Library developed the Clearinghouse Idea File to aid EPA
programs in development and operation of EPA clearinghouses. We contacted
Federal and private sector clearinghouses and asked them to send us
brochures and sample documents. We organized these documents for
convenient access by EPA staff. The Idea File includes the following sample
materials:
Articles on Clearinghouses. Fact Sheets.
Audiovisual and Publications Lists. Glossaries.
Model Survey Form. Bibliographies.
Information Packets. Newsletters.
Clearinghouse Procedures. Reports.
Definitions of Clearinghouses. Brochures.
Directories of Information Sources. Database Products.
Technology Transfer Through Publications
EPA's technology transfer mission is to achieve improved environmental
results. Efforts are made to foster cooperative approaches for solving
environmental problems, build the knowledge and skills needed to take positive
action, and expand use of technology transfer through technical assistance,
training and focused information dissemination.
The EPA Headquarters Library develops publications that promote technology
transfer. Examples are the Technology Transfer Series and the /Access EPA
Series.
Technology Transfer Series
Technology transfer can be defined as the use of technical
knowledge in an area other than the one for which the research
and development was originally performed. The following
bibliographies in this series are intended to improve awareness of
technology transfer in general and clearinghouses and hotlines in
particular:
Technology Transfer: An Overview.
Technology Transfer: Clearinghouses.
Technology Transfer: Hotlines.
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Access EPA Series
The U.S. Environmental Protection Agency (EPA)
maintains a series of directories to improve access to
environmental information services provided by EPA and other
public sector organizations. The directories are maintained by
EPA's Office of Information Resources Management to support the
Agency's mission. Because EPA believes that public access
to environmental information fosters environmental awareness,
the directories are made available through the National Technical
Information Service. Each directory provides contact information
and a description of services provided. The directories are
updated annually. Current directories in the series are:
State Environmental Libraries.
Major EPA Dockets.
Libraries and Information Services.
Clearinghouses and Hotlines.
Public Information Contacts.
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ACCESS EPA
CLEARINGHOUSES, HOTLINES AND BULLETIN BOARDS
CLEARINGHOUSE OR HOTLINE NAME :
ADDRESS:
CITY, STATE, ZIP:
TELEPHONE NUMBER FTS:
Commercial:
Toil-Free:
FAX:
NAME OF PRIMARY CONTACT:
Email Box:
DAYS AND HOURS OF OPERATION:
TIME ZONE (check one): Eastern D Central D Mountain
Pacific D
SUBJECT EMPHASIS:
DESCRIPTION OF SERVICES:
AUDIENCE:
SPONSORING EPA OFFICE:
PUBLICATIONS:
CLEARINGHOUSE/HOTLINE/BULLETIN BOARD DATABASE NAME:
RETURN TO:
Ann Dugan
EPA Headquarters Library PM211A
401 M Street, St. Washington, DC 20460
FTS: 245-3533 Email: A.Dugan
USE REVERSE SIDE IF MORE ROOM IS NEEDED
. u. B. GOVERNMENT PRINTING OFFICE: 1990--725-820/25820
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