Pollution
Prevention
Workbook
TIT if TX TTT^OT^f
BUSINESSES
A Waste
Reduction
Guide for
Facilities in the
Chesapeake Bay
Watershed
                    Chesapeake Bay Program
                    A Watershed Partnership

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Pollution  Prevention Workbook
    BUSINESSES
Businesses for the Bay is the Chesapeake Bay Program's
voluntary pollution prevention program for businesses,
industries, government facilities, and other organizations
within the Chesapeake Bay watershed.
                                     Businesses for the Bay thanks the Chesapeake Bay Program's
                                     Pollution Prevention Workgroup for their assistance in
                                     preparing this document.
       Chesapeake Bay Program
         A Watershed Partnership
            CHESAPEAKE BAY
                                     Businesses for the Boy also thanks the Elizabeth River Project
                                     for granting permission to modify their "River Stars P2
                                     Workbook". Their hard work and dedication to protecting
                                     and restoring the Chesapeake Bay is greatly appreciated.
The Chesapeake Bay Program is a unique regional
partnership that has been directing and conducting the
restoration of the Chesapeake Bay since the signing of the
historic 1983 Chesapeake Bay Agreement. The Chesapeake
Bay Program partners include the states of Maryland,
Pennsylvania and Virginia; the District of Columbia; the
Chesapeake Bay Commission, a tri-state legislative body; the
U.S. Environmental Protection Agency, representing the
federal government; and participating advisory groups.
                                     Businesses for the Boy is managed for the Chesapeake Bay
                                     Program by the Alliance for the Chesapeake Bay.
Printed by the U. S. Environmental Protection Agency for the Chesapeake Bay Program.
Printed with Vegetable Oil Based Inks on Recycled Paper 30% Postconsumer.

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Table of Contents
Introduction   	*
       What is Pollution Prevention (P2)?	1
       How Can You Help?	1
       Businesses for the Bay	1
       Getting Started	2

Developing a Pollution Prevention Plan	3

How to Do Pollution Prevention	"

Facility Operations	7
       Reducing at the Source	7
       New Technology	7
       New Concerns	.-	7
       Process Re-Design	8
       Product Substitution	8
       Energy Efficiency	8
       Washing Facilities, Vehicles and Equipment	9
       Outdoor Pressure Washing	9
       Vehicle Fueling	10
       Pesticide Use	10
       Landscaping for Water Quality	11
       Landscape Installation and Maintenance	12
       Keeping a Clean Work Site	:	12
       Waste and Materials Storage	13
       Spill Prevention and Clean-Up	14
       Reuse  	15
       Recycling	15
       eCycle 	16
       Waste Disposal	16

Purchasing and Accounting Practices	18
       Track Costs by Process or Activity	18
       Inventory Control	18
       Damaged Materials	19
       Recycled Materials	19
       Packaging	19
       Printed Materials	19
       Alternative Fuel Vehicles	20

Employee Awareness & Involvement	21
       Employee Involvement	21
       Employee Recognition	22
       Employee Commuting	22

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Public Relations & Community Involvement	23
       Product Promotion	23
       Sharing Experiences-Be a Mentor	23
       Awards and Incentive Programs	23
       Community Outreach Programs	24
       Area Clcan-Ups	24

Appendix A - Environmental Contact Information	A-l

Appendix B- Pollution Prevention Internet Resources	B-l

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Introduction
The Chesapeake Bay watershed is one of our most important natural resources. The
64,000 square mile area that drains to the Chesapeake Bay, called the watershed, is home
to a wide variety of organisms, including birds, shellfish, trees, fish, and humans. With
so many dependent upon the Bay watershed, it is critical to protect and restore it.
What Is Pollution Prevention (P2)7
One of the best ways to protect the Bay is to prevent pollution and waste from entering
the waterways. Pollution prevention (P2) is a hierarchy of activities that eliminate or
reduce the amount of chemical contaminants or other wastes at the source of production.
Source reduction is the preferred method to addressing waste issues, followed by
reuse/recycling, then energy recovery. Treatment, followed by safe disposal, should be
used as a last alternative.
How Can You Help?
There arc a number of ways you can prevent pollution and waste at the source.  This
workbook outlines more than 30 different strategies that your facility can implement to
help protect the Chesapeake Bay.  Not only can these strategies be good for the
environment, they can be good for your facility's bottom line.  In many instances,
preventing pollution can be less costly than treatment or disposal. Use this P2 Workbook
to guide you in selecting those P2 strategies that make the most sense for your facility to
implement.
Businesses for the Bay
Another way to help is by joining Businesses for the Bay. Businesses for the Bay is the
Chesapeake Bay Program's voluntary pollution prevention program for businesses,
industries, government facilities, and other organizations located throughout the
Chesapeake Bay watershed. More than SOO facilities have joined Businesses for the Bay
since the program began in 1996. These forward-looking facilities have all committed to
help protect the Chesapeake Bay watershed by preventing pollution and waste. Since
1997, Businesses for the Bay participants have prevented or reduced a total of more than
5 billion pounds of waste while saving more than $24 million. That's good  for the Bay
and good  for business)

By joining Businesses for the Bay, your facility gets the recognition it deserves for
implementing P2 activities to protect the Bay. In addition, you will be eligible for the
prestigious Businesses for the Bay Excellence Awards, given annually to those facilities
that have  made great progress in achieving their P2 goals.  Businesses for the Bay also
hosts various technical assistance workshops to help its participants learn more about P2
and new ways that they can prevent pollution at their facilities. As a participant, you will
also have access to the Businesses for the Bay Mentors, volunteers who can help you
with your pollution prevention needs. With so many benefits to your facility and the Bay,
it makes sense to join  today!

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Getting Started
It's easier than you may think to get started preventing pollution and waste at your
facility. Begin by following these steps:

*     Step 1 - Read this Pollution Prevention Workbook
       Use the strategies outlined in this workbook to identify pollution prevention and
waste reduction opportunities at your facility.

*     Step 2 - Conduct a Self-Evaluation
       Take a look around your facility and get an idea of how you're doing with your
pollution prevention and waste reduction activities. By assessing where you are now,
you'll be able to quickly identify new opportunities to reduce your wastes  and save
money. Businesses for the Bay and your state/district pollution prevention  coordinators
are available to help you with this process.

*     Step 3 - Set Your Goals
       Once you've identified the opportunities that exist at your facility, you can begin
to set pollution prevention goals.  Effective goals are achievable, measurable, observable,
flexible and demanding.

*     Step 4 - Take Advantage of Free Services Available to You
       Businesses for the Bay Mentors are just one of many free resources that exist to
help you implement your P2 activities. On-site advice, access to P2 literature, help with
presentations, identifying funding opportunities, and referrals to other local, regional or
national assistance providers are just a few of the services that you can take advantage of
to help you achieve your goals.

*     Step 5 - Document Your Success
       Be sure to document your progress along the way. Keeping records will help
you to see your successes in achieving your P2 goals and will help you when seeking
recognition through the Businesses for the Bay Excellence Awards program. Be
specific in recording when your goals are reached, amounts of waste reduced, and any
cost savings or other tangible benefits. Report your annual progress on-line on the
Chesapeake Bay Program's Website at http://www.chesapeakebay.net/b4bay.htm.

*      Step 6 - Bask in the Recognition
       Let others know of your successes and accomplishments. Businesses for the Bay
will help to promote the good P2 work you're  doing at your  facility.

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                Developing a Pollution  Prevention Plan
  Strategy 1   Develop a Plan
DuPont set a
corporate-wide
goal of zero
•waste and
emissions. The
company works
with all
employees to
implement
pollution
prevention
strategies
throughout its
operations.
Pollution prevention (P2) should be a facility-wide effort, supported by all workers.
It is important to write down your company's policies or goals regarding pollution
prevention and to share it with all  company employees.

A P2 plan should outline the strategies your facility will take to eliminate wastes and
the steps needed to implement those strategies.  It is important to have a plan written
down so that all employees can refer to it and have a clear understanding of the
facility's goals and objectives.

To be effective, a pollution prevention plan should include:

*       The company pollution prevention policy. It is important to encourage all
        employees to read and adopt this policy in their everyday activities.

*       Pollution prevention goals. You may want to include specific goals in your
        P2  plan, or just a process by which goals will be identified.  If you develop
        specific goals, be sure to include target dates for achieving the goals and
        make sure they are part of the formal plan. Or, because the goals are likely
        to change and  be enhanced over time, you may want to have a separate
        document for recording goals and progress.  Goals should be achievable,
        measurable, observable, flexible and demanding, and should incorporate the
        following aspects:
        •      Steps on how to implement the P2 plan
        *      Facility operations
        •      Environmental management systems
        •      Purchasing and accounting practices
        •      Employee  awareness and training
        •      Public relations/community involvement

•      A P2 Leader.  Identify one person who takes the lead on P2 efforts.
        Typically, this is the environmental manager, but could also be the facility
        owner/operator or an employee that has volunteered his/her time. The leader
        should be able to track progress on the goals and report the results to the
        group.

*      A process for employees to participate in on a day-to-day level. For instance,
        employees could form a Pollution Prevention Team that identifies and
        evaluates potential pollution prevention opportunities.  It is advantageous to
        make this team "cross functional", incorporating people from different areas
        of the company (engineering, accounting, etc.). Training may be necessary
        for participation in this team and when/if new pollution prevention strategies
        are implemented (such as the purchase of new equipment or when processes
        change).

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A process for assessing the waste streams at your facility. This is commonly
referred to as a Pollution Prevention Opportunity Assessment. Waste types,
volumes/amounts, impacts, and costs should be documented for each process
that creates waste. This should cover wastes for all media: solid waste, water
waste streams and air. Make sure to identify the true costs of waste
generation - including costs associated with regulatory compliance,
paperwork and reporting, loss of production potential, materials in waste
stream, storage, transportation, treatment, disposal, employee exposure risks
and health care, and future liability. These costs should be allocated by
waste stream or process type, not buried in overhead costs. For more
information on how to conduct a pollution prevention opportunity assessment
and on environmental cost accounting for your waste streams, contact the
Businesses for the Bay Coordinator at 1-800 YOUR BAY. Once you go
through this process, it becomes apparent that using fewer resources and
preventing pollution at the source can be less costly in the end. In other
words, pollution prevention pays!

A method to track progress.  Good record keeping is essential to measuring
your progress and showing your results.  It is important to document specific
information about waste elimination, reduction, recycling, reuse, and
treatment, including types, volumes/amounts, and impacts. This information
should be as detailed as possible and should be divided by process.  The
tracking method should be identified in the plan. However, you may want to
track the actual progress as a separate document. Once goals are selected,
measure baseline performance for the item so that progress can be measured.
For instance, if you decide to recycle a material, measure how much material
is currently recycled and how much was disposed as waste before you
implemented the recycling program. Then, after the recycling has been
implemented, measure the amounts that each of those categories has
changed. Other measurements to consider include disposal cost avoided,
number of employee hours required to implement, and training cost for
implementation.

A recognition or award program for employees. A great place to get P2
ideas is from your employees.  It is important to recognize and reward
employees who identify P2 opportunities and promote environmental
awareness.  By recognizing employee efforts, you encourage them to
continue looking for P2 opportunities and boost their morale.

Information for Awards and ^Mentoring Efforts. You may want to include
information in your P2 plan for any awards or recognition you receive for
your P2  efforts.  The Businesses for the Bay Excellence Awards are just one
way to gain recognition.  Do not hesitate to publicize your efforts or any
events you host to celebrate successes. The public really wants to hear about
positive environmental efforts, especially when they are  voluntary! It is also
a good idea to record participation in community events  and other
community awareness efforts such as helping another organization with P2
issues.  Share information and technology with other companies that have
operations similar to yours. They may have ideas you haven't considered.
Warner-Lambert
Company
developed an
environmental
management
plan, -which
includes
objectives and
targets for the
many projects
conducted at this
pharmaceutical
manufacturing
facility.  The plan
is reviewed
regularly by
management.

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Once your P2 plan is in place, periodically evaluate it and update it as needed. Ask
yourself if it still meets your facility's needs. Has the company's policy changed?
Does the P2 plan still reflect the company policy? Do we need to appoint another P2
leader? Should we change the format of our P2 team? Are we tracking our progress
accurately and with enough detail?  What is our progress? Do we need to do another
assessment to look for additional P2 opportunities? Do we need to update our goals?
Are there any strategies that we have overlooked for obtaining more employee
support and participation? It is important to ask these questions regularly so that you
can always stay ahead with your goals and progress.

If you need any assistance along the way, Businesses for the Bay is here to help.

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How to  Do Pollution Prevention
Once you have established the plan, you are ready to start preventing pollution to
meet your goals.

If you want to reduce or eliminate your wastes, it is very important to know what
they are, how much you are producing and where they are coming from. Waste
manifests, invoices for disposal, reports to regulatory agencies, sampling programs
and purchase orders, are all good sources of information about your wastes. Check
your dumpster or other waste storage area and inventory the types and amounts of
waste you see. You can do this process once, or, in order to get more accurate
information, repeat the process at different times over a,period of a month or two.
Don't forget to include releases to other areas, such as water or air. Make sure to
inventory the waste from each process (each individual process may have
independent waste storage areas). Ask yourself these questions:

*     What is the main component of our waste? Chemicals? Solvents?  Paints?
       Nutrients? VOCs? Paper?
*     Can we make our processes more efficient (or fine-tune them) to reduce the
       waste?
*     Are there any hazardous wastes that we could minimize by substituting
       another, less toxic material somewhere in the process or by changing the
       process?
*     What can we do about our purchasing or inventory procedures to reduce the
       waste?
*     Is there anything in our waste that we could reuse or recycle?
*     Is there anything in our waste that someone else may be able to reuse?

As you ask these questions, use the information in the following strategies to come
up with ways to reduce the wastes your facility produces. Minimizing waste should
be a top management priority. By reducing waste at the source your company can
save money  and time and can become more efficient.

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                  Facility Operations
                  Reducing at the Source

                  Reducing pollution at the source, also called "source reduction", is the most effective
                  way to prevent pollution and waste from being created during your operations. By
                  going to the starting points of your operations, you can identify opportunities to fine-
                  tune your systems. Use the source reduction strategies (Strategy 2 - 14) to learn how
                  prevention can be the best medicine!
   Strategy 2    New Technology
Proctor &
Gamble
Cosmetics
changed their
process to run
batches of
cosmetics
starting with
light colors.
They use fewer
raw materials,
create less
waste, and
increased
productions.
Investigate technologies that can help you eliminate or reduce your wastes or
emissions. Although purchasing new equipment may be costly, through the use of
environmental accounting one can see the long-term benefits and can determine the
payback for the equipment. Examples of new technology include:

ป      Aqueous parts washers which can remove oil and grease from metal parts as
       well as or better than solvent parts washers
*      Wet cleaning techniques for dry cleaning, which eliminates the use of some
       solvents
*      Recovery systems for hazardous material used in processes
*      Efficient high volume, low pressure spray guns
*      Distillation units to recover solvents
•      Compact fluorescent lighting to reduce energy demands and costs
*      Energy efficient products such as appliances, parts, engines or motors, and
       vehicles
                  New Concerns

                  The heightened security since the tragic events of September 11 points to the
                  importance of secure storage and transfer of hazardous materials and provides further
                  incentive for the minimization of their use. Pollution prevention techniques
                  discussed in this workbook can help you to minimize your chemical materials usage
                  and waste streams.  Individual facilities may also want to contact the Local
                  Emergency Planning Committee (LEPC) for their jurisdictions to learn about
                  emergency response planning and procedures in their community.
                            "At this time of increased public awareness of the link between
                           energy security and homeland security...energy efficiency remains
                              the quickest, cheapest, cleanest way to reduce our nation's
                              dependence on foreign oil and increase national security. "

                                  David M. Nemtzow, The Alliance to Save Energy

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              The events of September 11 and continuing unrest in the Middle East also provide
              further incentive to adopt energy efficiency measures. These investments often have
              quick rates of return and are worth investigating. Your state pollution prevention
              coordinator can help direct you towards assistance in identifying these opportunities.

              For more information on protecting your employees and your workplace, consult the
              U.S. Office of Homeland Security (OHS) at http://www.whitehouse.gov/homeland/.
Strategy 3    Process Redesign
               It is not always necessary to change your equipment to improve your results.
               Process redesign involves changing the process in order to reduce generated waste.
               Examples include:

               •      Using a physical means for paint removal (closed blasting facility) instead of
                      solvent based paint strippers
               •      Using less packaging for the product (redesign product)
               •      Finding ways to extend the life of hazardous materials which will in turn
                      minimize the amount of waste produced
               *      Capturing process water for reuse
               •      Using smaller quality control samples and returning them back into the
                      process
               •      Running batch processes
Strategy 4    Product Substitution
               Substituting a less toxic material is an effective P2 technique. There are many
               solvents and coatings that may be substituted with less hazardous ones. Many times
               water can be used just as effectively. (Appendix B includes some Internet sites that
               discuss alternatives to solvents and coatings.) It is important to realize that product
               substitution may require some re-training of staff on the procedures for use of the
               new product.  When substituting products, consider the following:

               •      Rather than detergents, use hot water/steam-cleaning methods for washing
                      oil off metal parts such as engines, tools and equipment.
               •      Use non-solvent cleaners. You can also reduce pollution by using a solvent
                      parts washer with a recycling service or filtration unit.
               •      Use non-chlorinated compounds rather than chlorinated ones; they are less
                      toxic.
               •      Use waterless hand cleaners.
               •      Try using safe cleaning alternatives such as baking soda and vinegar.
CustomPrint,
Inc. switched to
soy-based inks,
alcohol-free
fountain
solutions and
lowVOC
blanket washes
for its printing
operations.
The result is a
quality product.
Strategy 5    Energy  Efficiency
               Reducing energy consumption can saves money and helps to reduce pollution
               associated with power generation (carbon dioxide, sulfur dioxide, mercury and

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              nitrogen oxides). Educate your employees about switching off lights and equipment
              when not in use. Look for office equipment and other products with the ENERGY
              STARฎ logo on them. Purchase energy efficient lighting, such as compact
              fluorescent bulbs, or use sensors that turn lights on only when a room is in use.
              Install temperature control devices on air conditioning or heating units. You could
              even use the money saved with energy reduction initiatives to have a party for
              employees that will increase employee morale and educate them about efforts they
              can make at home.  Assistance in identifying cost-saving energy efficiency measures
              can be obtained through state pollution prevention programs, state energy offices, the
              U.S. Department of Energy's Office of Industrial Technologies
              (www.oit.doe.gov/iac) and consultants, some of which offer "performance
              contracting" which allows future energy savings to pay for capital improvements.
Strategy 6   Washing  Facilities, Vehicles and Equipment

              Prevent oil and grease, suspended solids, nutrients, heavy metals, toxics and other
              contaminants entering the drainage system when washing equipment or vehicles.

                     Select a proper location for -washing. Wash vehicles and equipment at a
              facility (on or off site) that drains to a sanitary sewer. Options include using
              commercial washing facilities or inside your building with drainage to the sanitary
              sewer.
                     Properly design any unenclosed-wash area. If you plan to wash vehicles or
              equipment outdoors, then the wash area must:

              •  Drain to an oil/water separator and then to the sanitary sewer
              •  Be covered and/or bermed so that an area no bigger than 200 square feet drains to
                  the sanitary sewer
              •  Be paved
              •  Be well marked as a wash area and posted with signs prohibiting oil changes and
                  washing with solvents.

                      Use other options as a last resort. If it is not possible to connect a wash area
              to the sanitary sewer, collect the water in a dead-end sump, tank, or other device for
              transport to the sanitary system for proper disposal. Alternatively, place a temporary
              plug over the storm drain and pump the accumulated water to the nearest sanitary
              sewer. Call the local public works office for permission to temporarily block a city-
              owned storm drain.


Sfrategy 7   Outdoor  Pressure Washing

              Pressure washing buildings, roofs, and pavement dislodges pollutants such as oil,
              paint chips, and sealants. Allowing dirty or debris-laden wash water to enter the
              storm drainage system violates local and state (aw.

                      Avoid pressure washing if possible. Use mechanical cleaning methods such
              as brooms and wire brushes as much as possible.

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                      Manage the wastewater appropriately.  If you can't avoid pressure washing,
              use sandbags or other materials to divert the flow of waste to a grassy or vegetated
              area that does not directly discharge to a storm drain. (NOTE: This method should
              not be used if the water contains any hazardous  substances.) If such a vegetated area
              is not available, divert the wastewater to a temporary basin or other material or to a
              storm drain catch basin which is not in the public right-of-way and which you have
              temporarily blocked. Then, pump the water to a containment vehicle and decant it at
              an appropriate disposal site.  Alternatively, the runoff may be diverted to the sanitary
              sewer system at the wash location if it meets your locality's discharge guidelines.

                      Dispose of solids.  Solids remaining after the water has been removed need to
              be cleaned up and properly disposed.
Strategy 8    Vehicle Fueling
               Gas and diesel spills are common when vehicles are fueled. Fuels contain organic
               compounds and metals that are harmful to aquatic life. If the fueling area is
               improperly designed, oil and grease, metals, and toxics can be washed to the drainage
               system in violation of state and local law. To minimize pollution, take the following
               steps:

               *      Do not top-off vehicles during fueling.  Overfilling causes spillage and vents
                      gas fumes to the air. Make sure automatic shutoff valves on the gas nozzles
                      work.
               *      Know the size of the tank you are filling and carefully watch the gauges to
                      avoid overfilling and spills.
               •      Post signs that instruct fuel pump operators not to overfill gas tanks.
                      Overfilling causes spillage and vents gas fumes to the air.
               *      Pave the fueling area with cement concrete.  Fuel deteriorates asphalt.
               •      Design the fueling area as a spill containment pad. In other words, design it
                      so that any spills are contained and storm water runoff from adjacent areas
                      can't enter it.
               *      Cover the fueling area. This keeps rain from hitting the ground and washing
                      away any spilled materials. Ideally, the cover should extend several feet
                      beyond the spill containment pad.
               *      Keep suitable clean-up materials on-site to allow prompt clean up of any
                      spill. See Strategy 14 regarding spill prevention and clean up.
Strategy 9    Pesticide Use
               Pesticide misuse or misapplication can be a human health hazard. It can also lead to
               ground and surface water pollution and can be harmful to birds, fish and other
               animals.

               Integrated pest management (or IPM) is preferred method to controlling pests in the
               Chesapeake Bay watershed. IPM is a pro-active approach where the best available
               pest management methods to prevent pest damage are used and the hazards to
               humans and the environment are minimized.  Use of pesticides can be reduced
                                                    10

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              dramatically by using IPM methods.  Examples of IPM techniques include striking a
              natural balance by letting natural predators such as birds, bats or toads eat your insect
              pests and using hand removal, traps or diatomaceous earth (a dust that kills insects
              such as aphids) in place of pesticides. Contact your state Cooperative Extension
              Service for ideas controlling unwanted pests and to learn more about EPM. The EPA
              office of Pesticide Programs also has information on IPM at their Website:
              www.epa.gov/oppbppdl/ipm/index.htm.

              Pesticides should only be used when less toxic options are not available.  If you must
              use pesticides, use the least toxic type and use only as directed. Avoid broad-
              spectrum insecticides that are generally more toxic to non-target organisms such as
              birds. Take care to follow directions for proper use  and disposal of the product. Be
              careful with leftover pesticides and their containers - they could be hazardous waste.
              Always read labels. Contact your local public works or environmental agency for
              information on proper disposal. Never pour excess pesticides on the ground into a
              storm drain, sink drain, or ditch.

              Install birdhouses and bat houses on the grounds of your facility. Installing bird
              houses and bat houses at your facility is a good natural method of mosquito control as
              well as a way to provide wildlife habitat. If your property has large natural areas,
              you may wish to get consider implementing the "Wild at Work" Program of the
              Wildlife Habitat Council (WHC) and create wildlife habitat areas.  WHC provides a
              kit for the program and offers WHC accreditation. For more information, see their
              Website: www.wildlifehc.org/wildlifeatwork/index.cfhi.
Strategy 10   Landscape Designs for Water Quality

               Plant selection and landscape design can significantly affect water quality through
               their effects on water infiltration, storm water runoff, pest control, and maintenance
               needs. Using native plants can help to eliminate or reduce the need for pesticides and
               maintenance (such as watering or mowing). Planting native species to help improve
               water quality is commonly referred to in the Chesapeake Bay watershed as
               "Bayscaping". When turf is necessary, choose seed varieties recommended for your
               region. Techniques for protecting water quality include:

               *      Collecting runoff in bioretention areas to treat and slow water runoff before it
                      enters the storm drains or waterways.
               *      Reducing high maintenance turf by planting perennial gardens, wooded
                      groves, hedgerows, beds of flowering and fruiting shrubs, or wildflower
                      meadows.
               *      Reducing or eliminating impervious surfaces (the paved surfaces that do not
                      allow water to penetrate into the soil). Replace pavement with stones or
                      pavers set in sand, or with mulched pathways.
               *      Create no-mow zones by planting natural buffers of trees, shrubs, flowers or
                      ground cover to protect sensitive areas like streams and drainage areas.

               For additional information about Bayscaping and landscape designs, contact the
               Alliance for the Chesapeake Bay at 410-377-6270 (Website: www.acb-online.org) or
               contact your state Cooperative Extension Service.
                                                    11

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strategy 11   Landscape Installation and Maintenance

               Landscape installation and maintenance methods affect both the amount of runoff
               and the pollutants potentially washed into our waterways. Choose planting sites
               based on soil, slope, moisture and light conditions. Be sure to use native plant
               species (i.e., Bayscaping).  Test the soil before you amend or fertilize it and reseed as
               needed. Review your application schedules for eliminating or reducing fertilizer,
               herbicides and pesticides.  Follow state Cooperative Extension Service guidelines and
               keep records.

               When installing new plant material, do not bury the roots too shallow or too deeply.
               Apply a layer of mulch no more than 3 inches deep and avoid mounding around
               trunks of trees and shrubs. When possible, leave existing trees and shrubs in place.
               Maintenance equipment and ground disturbance in the root zone can harm trees and
               shrubs.
Strategy 12  Keeping a Clean Work Site

               Why is it important to keep a clean work site? Any residue (such as paint chips,
               metal shavings, or grease) on a surface that drains to a storm drain can be washed to
               waterways. Disorganized work places also increase the chance of spills.  Keep
               surfaces that drain to the drainage system clean and organized. Remember to:

               *      Keep toxic materials separated from non-toxic materials.
               *      Organize the work place to avoid clutter. This can help you to easily find
                      products, will help reduce the chance of spills and can help you identify leaks
                      immediately.
               *      When transferring or diluting chemicals, use a funnel and place a tray
                      underneath to catch spills. Place drip pans under the spouts of liquid storage
                      containers.
               *      Regularly sweep or mechanically remove outside wastes such as those found
                      around the dumpster or on the parking lot.
               *      Place a tarp on the ground during remodeling, painting preparation work,
                      sandblasting, or other operations that can create dust or debris.
               *      Drain fluids such as unused gas, transmission and hydraulic oil, brake fluid,
                      and radiator fluid  from vehicles or parts kept in storage. Recycle, reuse or
                      dispose of these fluids properly (see Strategies 5,6 and 18).
               *      Fix leaks on equipment and vehicles. Maintain equipment properly and
                      develop a system to report leaks promptly.
               *      Cover exposed soils with plants, gravel, or pavement depending on the use of
                      the area.
               *      Don't hose down your shop floor if the water can enter a storm drain. It's
                      best to sweep it.
                                                    12

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Strategy 13  Waste and Materials Storage

              Proper storage of materials and wastes is very important.  If materials and wastes
              aren't properly stored, pollutants can leak or be washed out by rainwater and carried
              into waterways and lakes. Consider the following options:

               *      Clearly label the contents of all containers.
               *      Don't mix different types of hazardous waste in a single container.
               *      Use suitable storage containers for your materials and wastes and store them
                      in an appropriate location.
               *      Make sure that your storage containers are in good condition and lined with a
                      material that won't react with the product or waste.  Outdoor storage
                      containers should be rigid, durable, water tight, and rodent-proof.
               *      Handle containers in ways that won't cause ruptures or leaks, and keep them
                      tightly closed except when you're adding or removing the contents.
               *      Check with the fire department for containment requirements for reactive or
                      ignitable waste.
               *      Place re-usable plastic sheeting over stockpiles of substances such as sand,
                      gravel, soil, and lumber. Secure the cover with weighted objects such as
                      sandbags or old tires. This will prevent sediments and nutrients from
                      washing into the waterways.  Better yet, build a covered area for stockpiles.
                      (Be sure it conforms to local and state regulations.)
               *      Inspect your dumpster area regularly and avoid placing liquids in the
                      dumpster. Spills and leaks from dumpsters are a common source of
                      pollutants, especially from facilities producing damp or oily wastes that are
                      compacted. If the dumpster leaks, it should be replaced. Alternatively, you
                      can isolate the area around the dumpster and drain it to the sanitary sewer
                      system.
               *      Keep the dumpster lid tightly closed to keep the rain out and prevent leakage.
                      A more foolproof approach is to build a cover over the dumpster. The
                      dumpster should also be locked to prevent others from using it to dispose of
                      hazardous products.
               *      Pave the storage area, install a drainage system, and treat the storm water
                      runoff.
               *      Dike and  drain liquid storage areas. For liquid products or wastes stored
                      outdoors, surround the storage area with a curb or dike to provide volume to
                      contain 10 percent of the volume of all the containers or 110 percent of the
                      volume of the largest container,  whichever is greater.  If the storage area is
                      permanent, install a drain. For used oil, hazardous waste, or materials
                      controlled by the Fire Code, the liquid should drain to a dead-end sump;
                      otherwise, connect it to the sanitary sewer, after checking with your locality
                      for regulations.
               *      Obtain storage permits if needed. Businesses that accumulate or generate
                      more than 220 pounds of hazardous waste per month (or 2.2 pounds if
                      extremely hazardous) may also need a storage permit from the state/district
                      environmental department. Also, check with your municipality if you plan to
                      construct a storage area (or structurally modify the one you have).
                                                     13

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Strategy 14  Spill Prevention and Clean-Up

               If you use paints, solvents, oils, gasoline, pesticides, or other materials that can spill,
               your facility needs a spill control plan. This is true even if you handle materials that
               are normally considered harmless (such as food), because only clean water belongs
               down a storm drain.

                      Take steps to prevent spills. Examine your activities for ways to reduce the
               chance of spills. For instance:

               •     Organize the delivery and unloading areas.  Ideally, loading or unloading
                      docks should have overhangs or door skirts which enclose the trailer end, and
                      should be designed to prevent run-off of storm water (e.g., by being
                      surrounded by a low berm).
               *     Use a funnel to transfer liquids from one container to another.
               •     Keep trays on hand to catch spills from leaking or overheating cars.
               *     Store materials where they won't be knocked over.

                      Consider installing a spill control oil/water separator to prevent
               contamination if a spill does occur.

                      Prepare a clean-up plan. Any facility that uses oils, gasoline, pesticides, or
               even bulk food products should prepare for and know how to handle possible spills.
               Generally, a clean-up plan includes a description of the facility, contact people to be
               notified and specific clean-up instructions. Certain laws require facilities that
               generate or store regulated amounts of hazardous waste to have a spill clean-up plan.
               All facilities should have basic procedures to follow during a spill and these
               procedures should be made clear to employees.

                       Clean up spills immediately. If a spill occurs, respond immediately and
               follow your clean-up plan.  Protect your safety and the safety of others. Do not enter
               an area with spilled toxic materials without proper clothing and gear. Be sure to:

                *      Stop the source of the spill.
                *      Contain the spill. If the spill involves a liquid, block the flow by placing
                       absorbent materials along the edge of the spill. If there is a chance the spill
                       could enter the storm drain or sewer, cover the drain inlet (such as with a
                       rubber mat). If a spilled powder could blow away, contain it by covering it
                       with plastic or, if it won't react with water, by dampening it with wet towels
                       or a light water spray.
                *      Cover liquid spills with absorbent material. Use materials that can be swept
                       or picked up such as kitty litter, shop rags, sawdust, or vermiculite. The idea
                       is to contain - not disperse - the spill, so don't use emulsifiers or dispersants.
                      For solids such as powders, sweep or wipe up the material.
               *     Report the spill to the appropriate authorities and call for help as needed. If
                      the spill presents a hazard to public health or safety, call 911 immediately.
               *     For large spills, consider using the services of a private clean-up firm.
               *     Properly dispose of clean-up materials.  Never wash spilled materials down a
                      sanitary sewer or storm drain. Cleaning products used to absorb a hazardous
                                                      14

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                      waste (such as vermiculite used to soak up spilled degreasers) cannot be put
                      in the garbage.  They may be considered hazardous waste and should be
                      disposed of accordingly.  Contact your local authority for disposal
                      requirements.
Strategy 15   Reuse
               If you still have pollution and waste after implementing the source reduction
               strategies described above, there are still options for preventing those wastes from
               being disposed. See if others can use your leftovers. Many times, there are other
               uses for those things that are considered waste.  For example, used motor oil can be
               burned for heat in certain types of space heating equipment, a neighboring facility
               may be able to use leftover paint or other materials, dirty solvent from one process
               may be clean enough to use in another process,  scrap wood may be turned into
               mulch, or used furniture can be given to a charity or to employees.

               Consider using a waste exchange service. A waste exchange service helps those
               looking for raw materials find them from the wastes of others. These types of
               services, usually operated through the Internet, will post descriptions of your wastes
               for others to see so that they may "shop" for their raw materials. In other words, your
               "trash" may be another person's "treasure". Fees may be associated with waste
               exchange services, but they should be weighed against all of the costs associated with
               treatment and disposal.  See Appendix B for a list of waste exchanges and their web
               site addresses.
Canon
Virginia, Inc.
encourages
customers to
return their
spent toner
cartridges
for reuse at
the plant.
Strategy 16  Recycling
               If you still have wastes after exploring source reduction and reuse opportunities, then
               consider recycling.  Take advantage of opportunities to recycle whenever you can.
               Here's how to make recycling work:

                       Separate wastes. Keep your wastes in separate containers according to the
               type of product, and keep records of the container contents (if possible, keep
               materials in the original container). Combining different types of waste can prevent
               recycling and greatly increase disposal costs. For example, uncontaminated waste oil
               can be recycled, whereas waste oil mixed with solvents requires a much more costly
               and complicated disposal process.

                       Use recyclable materials. The following materials are potentially recyclable:

                       *      Used antifreeze
                       •      Used tires
                       •      Used car batteries
                       •      Engine and lubricating oil
                       •      Uncontaminated gasoline and brake fluid
                       ป      Some solvents such as degreasing agents and paint solvents
                       *      Building materials such as concrete, asphalt or drywall
                       •      Metal scraps
R.R. Donnelley
&Sons
Company, a
commercial
printer,
recycles spent
aluminum
printing plates,
film, fiber
cores from
paper rolls,
and scrap
metal among
other items.
                                                      15

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                      •     Latex paint
                      •     Cooking oil, fats and greases
                      •     Paper and cardboard
                      •     Container glass, aluminum and tin

                      Check the Internet sites listed in Appendix B to learn more about using and
              purchasing recycled products.

                      Keep receipts. For documentation purposes, always keep receipts from the
              recycling vendor showing the amount and specific types of wastes recycled.

                      Compost landscaping waste. Consider installing a compost facility at your
              own site and, encourage clients and customers to compost, too. Be sure to locate
              your compost area so that it doesn't leach into a waterway or storm drain. Leave
              grass clippings to decompose on the lawn.  Leaves (ideally shredded first) can be
              used as mulch on flowerbeds or composted. Similarly, woody waste can be shredded
              for mulch. If you can't compost on-site, call your locality to find out about yard
              waste collection and disposal opportunities.
               eCycle

               eCycling refers to the recycling of consumer electronics, particularly computer
               hardware (CPUs, monitors, keyboards), televisions, and cell phones. eCycling keeps
               these items from taking up room in a landfill and leaching heavy metals such as lead,
               mercury and chromium. Of particular concern is the hazardous material, lead, which
               is found in the cathode ray tubes in your computer monitor.

               Many of the larger computer manufacturers offer some form of recycling or reuse.
               Best Buys, Hewlett Packard, and Gateway all offer computer eCycling or takeback
               programs. Consider donating your old computers, monitors, cell phones to a local
               non-profit organization of your choice. You may also be entitled to a tax deduction
               from your donation.  For more information on eCycling, see the Websites listed in
               Appendix B under "Electronic Recycling and Pollution Prevention."

               Recycle not only your computer hardware  but your cell phones as well. Cell phone
               batteries may contain mercury, lead and cadmium that may eventually leak into
               groundwater from landfills. Some Centers for the Prevention of Domestic Violence
               will accept the donation of a cell phone.
Recycle:
* Computers
ป Televisions
ป VCR/DVD
 Players
ป Fax/copy
 machines
• Cellphones
ป Stereos
ป Hand-held
 Pilots
• Videogames
Strategy 17  Waste Disposal
               Disposal should be a last option. If it is not possible to completely eliminate all
               waste produced, proper waste disposal is extremely important to avoid both
               environmental and legal problems. Remember: businesses may be financially and
               legally responsible for their waste disposal even if a waste contractor handles it.
               Although the business owner has ultimate responsibility for the proper disposal of
               hazardous and solid waste, employees may also be legally liable. When disposing of
               waste, follow these steps:
                                                    16

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       Identify whether your waste is considered hazardous. Proper waste disposal
depends on the chemical properties of the waste.  A hazardous waste is a solid,
liquid, or gas that could pose dangers to human health, property, or the environment
and can no longer be used for its intended purpose. Likely hazardous wastes include:

*      Paints, thinners and solvents
*      Cleaning and polishing fluids
*      Coolants
*      Pesticides
*      Petroleum products
*      Rags completely saturated with gasoline or other hazardous materials.

Other materials that burn or itch on contact with skin, dissolve metals, wood, paper,
or clothing, or bubble or fume upon contact with water are also likely to be
hazardous. If you don't know whether a product or waste is hazardous, check
snipping papers, material safety data sheets (MSDS) and product labels. Assume a
substance is hazardous until you find out otherwise.  Prior to safe disposal, place the
substance in a sealed container, label it, and store it in a safe place.

If wastes are hazardous, determine the quantity. Is less than 220 pounds produced per
month or batch (2.2 pounds if the waste is extremely hazardous) or accumulated at
any time? Businesses that generate more than this amount have greater disposal
requirements and may be considered a small-quantity generator (SQG).  You may be
required to dispose or recycle your wastes through a recycling firm, treat them on-site
or have them treated through a treatment, storage and disposal (TSD) facility. Be
sure to consult federal, state, and local regulations for specific requirements.

       Determine the best disposal method.  Recycling or finding someone who can
use the waste are preferred over disposal.  Read the disposal section of the material
safety data sheet (MSDS) to determine the proper disposal of a specific product. The
fact that a waste isn't hazardous doesn't automatically mean it can go into your
dumpster or down your drains. There are limits on what can go down the  sanitary
sewer. Call your local authority for details. Never dump wastes down a storm drain
or onto the ground.
                                       17

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              Purchasing & Accounting Practices
              Purchasing and accounting practices are important to the waste reduction process.
              By taking a close look at your inventory purchasing and control practices, you may
              be able to identify additional source reduction opportunities. And, when you start to
              look at the costs of prevention versus the costs of treatment and disposal, you will
              probably see that preventing pollution pays!
Strategy 18  Track Costs by Process or Activity

              Until the all the costs for a particular process or activity are clearly attributed to that
              process or activity, it will be difficult to know what the true cost of that activity is
              and how much the initiation of a pollution prevention strategy in that process will
              save. For example, if a particular process generates hazardous waste, the waste
              disposal costs, regulatory compliance costs, sampling and analysis costs, reporting
              costs, insurance costs, worker health costs, environmental liability costs, as well as
              other expenses should all be attributed directly to that process when examining cost
              savings.

              Sometimes costs can be hidden. It is important to look at all departments that may be
              involved in the activity or process you are examining.  Be sure to work with your
              accounting department to obtain accurate information about costs  and expenses.
              There are several computer programs that will help you to identify cost savings and
              costs savings opportunities. Once you can look at the whole picture, you are likely to
              see that the P2 activity you are considering will pay off in the long run.
Strategy 19  Inventory Control

              Use the following tips to control your inventory to prevent waste and save money.

                      Buy only what you need. Purchase products in amounts that can be used
              completely within a given period of time. Maintain a good inventory control system
              to prevent unnecessary purchases.

                      Purchase products that are durable.  Products that will last longer are a good
              investment. Recommend them to your customers. Maintain equipment and products
              so they last as long as possible.

                      Buy the least toxic products available. Where possible, select those materials
              that do not contain toxic ingredients. Be sure to read labels and look for terms such
              as "non-toxic".  Review Material Safety Data Sheets (MSDSs) prior to purchasing
              materials.

                      Limit or eliminate outdated materials. Make sure all inventory is dated and
              that there is a procedure in place to use older materials first. Consider working with
White Oak
Semiconduct
or -worked
with their
supplier to
develop a
"just-in-
time"
inventory
system to
reduce their
expired
chemical
wastes.
                                                   18

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              your suppliers to develop a "just-in-time" delivery system, where the materials you
              need are delivered to you shortly before you need them. This will help you to reduce
              the amount of expired materials on your shelves, and your risk in handling and
              shoring those materials.
Strategy 20  Damaged Materials
              If materials arrive damaged, request your supplier take them back. These materials
              should not become part of your waste stream. Contact your supplier to make sure
              they will take back damaged materials.  Work with your receiving department to
              develop a system to return damaged materials.

              Materials or supplies that become damaged in the course of your operations might be
              usable in another application.  Be sure to consider all reuse and recycling options
              before throwing the material away. If materials damaged during operations are a big
              part of your waste stream, consider implementing an employee training program or
              examining the handling process/procedures to decrease the opportunity for damage to
              occur.
Strategy 21  Recycled Materials
              Purchase products made from recycled materials. Look for those products with the
              highest post-consumer content. Purchasing of recycled products is necessary to close
              the recycling loop. Markets for the recycled materials collected from your business
              will develop only when you buy back the recyclables in the form of new products.
              Buying recycled products also encourages energy and resource conservation. To find
              out more about buying products made from recycled materials, contact your vendors
              or your state's pollution prevention office and visit the web sites listed in Appendix
              B.
Strategy 22   Packaging
               Evaluate the amount of packaging materials used in the items you purchase.  If you
               are generating a lot of waste as a result of over-packaged raw materials, work with
               your supplier to reduce these wastes. One option is to purchase items in bulk, as
               longs as you can utilize the supply before it may expire (See Strategy 19). Another
               option is to work with your supplier to use reusable containers that can be sent back
               to the supplier for refills. Examine the amount of packaging you use in the products
               you make. Reduce packaging materials where feasible.
 Strategy 23  Printed Materials
               When you send off materials to be printed, support the cause of pollution prevention
               elsewhere by having them printed with soy-based inks on recycled paper.  Encourage
               your customers, suppliers, and vendors to do the same.
                                                   19

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    Strategy 24   Alternative Fueled Vehicles
PEPCO, an
electric utility,
uses alternative
fueled vehicles in
their fleets.
When purchasing vehicles for your facility's fleet, consider using alternative fueled
vehicles. Alternative fuel vehicles use clean-burning fuels such as compressed natural
gas (CNG), liquefied petroleum gas (LPG), methanol, ethanol, and electricity. They
may be built by the original manufacturer or traditional vehicles may be converted to
use alternative fuels. Alternative fueled vehicles include dedicated vehicles which use
only one fuel, bi-fuel vehicles which use two different fuels at different times, or
flex-fuel vehicles which can use two or more fuels (usually gasoline and methanol or
ethanol) simultaneously.  Financial incentives may exist in your area to encourage the
purchase of these types of vehicles. For more information about incentives and
alternative fueled vehicles, contact your state/district energy office or pollution
prevention coordinator.
                                                         20

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              Employee Awareness & Involvement
              Keeping your employees informed about pollution prevention issues and
              opportunities is critical to reducing your pollution and wastes.  Use these strategies to
              engage employees and get them involved in the P2 process.
Strategy 25  Employee Involvement

              Many of the steps you can take to prevent pollution need to be followed on a daily
              basis. Therefore, employee education is key to success.

              "In-house" training. All employees should be aware of those practices that can
              prevent pollution as well as those that may create potential pollution problems. You
              may want to incorporate pollution prevention training into another training program
              you conduct on a regular basis. Remember to budget for this training. Consider
              incorporating the following into an "in-house" training program:
              •     Incorporate the strategies in this workbook into your training sessions. Be
                     sure to provide new training when a procedure changes or when new
                     equipment is purchased.
              •     Explain your company's P2 strategies and goals with employees so they
                     understand why certain procedures must be followed. Post your goals for all
                     to see.
              •     Include P2 concerns in new employee orientations and in written procedures.
              •     Provide employees with proper disposal guidelines.

              Once a training program is hi place, monitor workers to determine the effectiveness
              of the training. Remember to provide daily feedback on observed behavior to
              encourage P2.

                     Solicit employee ideas. Ask your employees to identify pollution prevention
              opportunities. One easy way to do this is to post a "P2 Suggestion Box" where all
              employees have access to it (such as the lunchroom). Another is to develop
              employee teams and give them the responsibility of identifying opportunities at your
              facility.

                     Participate in other educational opportunities.  Encourage employees to
              attend workshops and read educational materials to learn more about P2.  Attend
              relevant conferences or courses such as those sponsored by your trade association or
              community college.

                      Visual Reminders.  Post an explanation of your P2 policies and strategies in
              areas where employees will see them.  Display signs or posters with P2 tips to keep
              employees involved. Include P2 issues or articles in staff minutes or a company
              newsletter.
Parker's
Exxon, a small
automotive
service station,
trains all of its
workers and
asks them to
sign a contract
stating they
recognize their
role in
preventing
pollution.
Siemens
Automotive
uses employee
teams to
identify P2
opportunities
throughout its
facility. One
team saved the
company
$93,000!
                                                   21

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   Strategy 26  Employee Recognition
NORSHIPCO
awards its
"Environmental
Star of the
Month " with
$50, a good
parking space
and recognition
in the company's
newsletter.
It is important to offer positive recognition to employees who are preventing
pollution at your facility. Recognition not only awards those who are actually
"living" your company policy, but encourages others to follow their example.  It also
helps to boost employee morale.

Create incentives for developing or implementing P2.  Incentives help to encourage
employees to prevent pollution and to get involved. Employees that identify P2
opportunities deserve special recognition. Some examples of incentives include:

*      Naming an "Environmental Employee of the Month." Post their picture and
       story in an employee newsletter.
•      Providing a gift certificate, cash awards, paid time off from work, or special
       parking space for employees that identify a new P2 opportunity.
•      Offering an employee who contributes a pollution prevention idea a
       percentage of cost savings resulting from that idea.

Make pollution prevention apart of job performance.  Make it known how
committed your organization is to pollution prevention by incorporating contributions
to your pollution prevention efforts into performance evaluations.
    Strategy 27  Employee Commuting

                  Reducing the number of miles your employees commute each day is important to
                  improving the air quality in the Chesapeake Bay watershed. Encourage employees to
                  carpool, use mass transit or walk to work. Install a bike rack to encourage cycling to
                  work (it's good exercise, too). Offering employees the option of telecommuting is
                  another valued employee benefit. Contact your state/district transit authority to learn
                  about incentives such as commuter tax credits or making mass transit tickets
                  available for sale at your business.
                                                      22

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               Public Relations  & Community
               Involvement
               Showing clients and your community what you are doing to protect the Chesapeake
               Bay and its rivers is good public relations. Getting your neighbors to do their part
               can also be good for business and the Bay.
 Strategy 28  Product Promotion
               Provide educational materials to customers. Why not share your values and pollution
               prevention policies or mission with your customers?  You may find that many
               customers are glad to know that they are supporting a company that promotes
               pollution prevention and other environmental initiatives. If you produce a product
               and it is now cleaner or more "environmentally friendly" due to a product substitution
               or process change, let your customers know. If you recycle and use non-toxic
               cleaning products in your office, or use energy efficient equipment, tell your
               customers and patrons. Not only can pollution prevention save you money; it can
               improve your image and increase patronage.
  Strategy 29  Sharing Experiences - Be a Mentor

               Help other facilities learn about pollution prevention and your P2 experiences. The
               only way pollution prevention is going to have a significant impact on the
               Chesapeake Bay is if more and more facilities get involved. An excellent way to
               make sure participation increases is to mentor another facility. Ways you can share
               your expertise include:

               *     Become Businesses for the Bey Mentor! Contact the Businesses for the Boy
                      Coordinator at 1-800-YOUR BAY to learn how.
               •     Give a presentation at another local business.
               •     Share your pollution prevention success stories with others.
               *     Help another facility develop their own pollution prevention goals.
               •     Assist another facility with setting up an employee recognition program or
                      other P2 strategy.
               •     Sponsor a workshop on pollution prevention or good management practices.
                                                                           Need help
                                                                           •with your
                                                                           P2
                                                                           strategies?
                                                                           Contact
                                                                           one of
                                                                           more than
                                                                           100
                                                                           Businesses
                                                                           for the Bay
                                                                           Mentors.
  Strategy 30  Awards and Incentive Programs
Are you
doing great
P2 work?
Contact the
Businesses
for the Bay
Coordinator
for an
Excellence
Awards
Application!
Consider applying for the Businesses for the Bay Excellence Awards, or other local
or national environmental awards.  Receiving an award for your P2 initiatives can:
•      Promote these initiatives within your organization
*      Improve employee awareness
*      Improve your company image
*      Make your company more viable as a mentor to other facilities.
                                                   23

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              Contact the Businesses for the Bay coordinator for information ion how to apply for
              Excellence Awards. The Businesses for the Bay Excellence Awards are presented
              annually to those facilities that have implemented outstanding pollution prevention
              activities and have achieved significant progress toward their P2 goals.
Strategy 31  Community Outreach Programs

              In addition to sharing your pollution prevention strategies with other businesses, help
              educate the community about P2. Put up a display at a local environmental event or
              give a tour of your facility to your residential neighbors. Talk to children at a local
              school about pollution prevention or recycling. Start a Community Advisory Panel to
              share facility news with the surrounding community. By getting the community
              involved, you help raise awareness about the benefits of P2.
Strategy 32  Area  Clean-Ups

              Host a "Clean the Bay Day" or other community clean-up event.  This is an excellent
              way to market your company's P2 efforts while encouraging others to appreciate
              their natural surroundings. Partner with community organizations and volunteer
              groups to help organize the event.
Hercules, Inc..
a manufacturer
of cellulose
derivatives,
participates in
a local
Community
and Industrial
Panel.
                                                   24

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                        Appendix A

           Environmental Contact Information


DISTRICT OF COLUMBIA

General Information
D.C. Department of Health
Environmental Health Administration
51 N Street, ME, 6th Floor
Washington, DC 20002
(202) 535-2500
www.dchealth.com

Pollution Prevention Information
Pollution Prevention & Waste Minimization Officer
Office of Special Programs and Compliance Assistance
(202)535-2305

Small Business Assistance
Ombudsman for Small Business Assistance
D.C. Environmental Health Administration
(202) 535-2500

Reporting Spills
Contact the Mayor's Command Center to report any spills. Note the date, time
and location.
(202) 727-6161


MARYLAND

General Information
Maryland Department of the Environment
1800 Washington Blvd.
Baltimore, MD 21230
(410) 537-3000 or (800) 633-6101
www.mde.state.md.us

Pollution Prevention Information
Pollution Prevention Coordinator
MDE Pollution Prevention Program
(410)537-4119
                                A-l

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Small Business Assistance
Small Business Assistance Program
(410) 537-4158

Reporting Spills
To report spills or other problems causing pollution or damaging wildlife habitat,
note the location, time of day, and other pertinent information and report the
problem immediately.
(410) 974-3551  (available 24 hours)
PENNSYLVANIA

Pennsylvania Department of Environmental Protection
Rachel Carson State Office Building
400 Market Street
P.O. Box 8772
Harrisburg, PA 17105-8772
(717)783-2300
www.dep.state.pa.us

Regional Offices
Northeast Regional Office, Wilkes-Barre          (717) 783-9981
Southeast Regional Office, Conshohocken         (570) 826-2475
South Central Regional Office, Harrisburg         (610) 832-6021
North Central Regional Office, Williamsport       (717) 705-4797
Northwest Regional Office, Meadville            (814) 332-6816
Southwest Regional Office, Pittsburgh            (412) 442-4343

Pollution Prevention Information
Pollution Prevention Coordinator
PA DEP Office of Pollution Prevention & Compliance Assistance
(717) 772-8926

Small Business Assistance
Small Business Assistance Program
(800) 722-4743

Small Business Ombudsman
(717)772-5942

Reporting Spills
When you notice a problem that could be causing pollution or damaging wildlife
habitat, note the location, time of day, and other pertinent information and report
the problem immediately.
(800) 541-2050
                                  A-2

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VIRGINIA

Virginia Department of Environmental Quality
Toll Free                                   (800) 592-5482
Environmental Emergencies                   (800) 468-8892

Virginia Department of Environmental Quality
629 East Main Street
P.O. Box 10009
Richmond, VA 23240-0009
(804) 698-4000
www.deq.state.va.us

Regional Offices
Tidewater Region                           (757) 518-2000
Southwest and Roanoke Regions               (276) 676-4800

Pollution Prevention Information
Pollution Prevention Coordinator
VA DEQ Office of Pollution Prevention
(804) 698-4545

Small Business Assistance
Small Business Assistance Program
(804) 698-4394
U.S. ENVIRONMENTAL PROTECTION AGENCY
U.S. EPA Headquarters
Office of Pollution Prevention and Toxics
Pollution Prevention Division
1200 Pennsylvania Avenue, N.W.
Washington, D.C. 20460
www.epa.gov

EPA REGION III
1650 Arch Street
Philadelphia, PA 19103-2029
(800) 438-2474
www.epa.gov/region03
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Pollution Prevention Information
Office of Environmental Innovation (OEI)
(215)814-2761

Small Business Assistance
Business Assistance Center
(800)228-8711

Small Business Ombudsman
(800) 368-5888

Pollution Prevention Information Clearinghouse
(202) 566-0799
http://www.epa.gov/opptintr/library/ppicindex.htm

Pollution Prevention Information Clearinghouse - Resource List
Tools, programs, and publications
http://www.epa.gov/opptintr/library/ppicdist.htm
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                         APPENDIX B


        Pollution Prevention Internet Resources

Lots of great pollution prevention information can be found on the Internet.
Below is just a sampling of the many web sites available to help you implement
the pollution prevention strategies outlined in this workbook. Most have links to
other web sites with additional information.


Businesses for the Bay

For information about Businesses for
the Bay and how to join, go to:            www.chesapeakebay.net/b4bay.htm


Compliance Assistance Centers

Automotive Services and Repair:                    www.ccar-greenlink.org

Local Government Assistance Network Center:                www.lgean.org

Metal Finishing:                                         www.nmfrc.org

National Agriculture Compliance
Assistance Center:                              www.epa.gov/agriculture/

Painters and Coatings Center:                          www.paintcenter.org

Printer's National Environmental Assistance Center            www.pneac.org/

Printed Wiring Boards:                                   www.pwbrc.org

Transportation Compliance Assistance Center:             www.transource.org


Electronics Recycling and Pollution Prevention *

EPA Wastewise                            http://www.epa.gov/wastewise/

International Association of Electronics Recyclers         http://www.iaer.org/

Electronic Industries Association                             www.eia.org/
Home Electronics Recycling Grants
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National Recycling Coalition        www.nrc-recycle.org/resonrces/electronics/
Electronics Recycling Initiative

Northeast Recycling Council (NERC)                          www.nerc.org

EPA Waste Reduction Resource Center                      www.p2pays.org
Provides P2 information on industry sectors.

Electronics - Managing Discarded Electronic Products
Reuse and Recycling                  www.p2pays.org/rbac/main/markets.htm

U.S. Green Building Council                                www.usgbc.org
Information on green purchasing and building management.
Electronic Takeback Programs

Best Buys Retail Stores            http://64.45.49.154/bbyvpr/nr20010419-6.asp

Gateway Recycle        http://www.gateway.com/home/programs/recycle.shtml

Hewlett Packard
          http://www.hp.com/hpinfo/community/en\dronment/recycle/index.htm

IBM                                 http://www.ibm.com/ibm/environment/


Energy & Water Efficiency

Department of Energy-Alternative Fuels
Data Center:                                           www.afdc.nrel.gov

Department of Energy-Energy Efficiency and
Renewable Energy Network:                             www.eren.doe.gov

Solstice Sustainable Energy Information:                www.solstice.crest.org

U.S. EPA Energy Star Programs & Products:              www.energystar.gov

Water Wiser:                                         www.waterwiser.org

World Energy Efficiency Association;                         www.weea.org
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Environmental Accounting

P2 Finance

E2 Finance


General P2 Information

Center for Sustainable Systems:

EnviroSense:

Green Hotels Association:

Local Government Environmental
Assistance Network:

Maryland Center for Environmental Training:

National Pollution Prevention Roundtable:

Toxics Use Reduction Institute:

U.S. EPA Office of Pollution Prevention & Toxics:

Virginia Environmental Services Network:
      www.tellus.org/general/software.html

      www.tellus.org/general/software.html
              www.umich.edu/~nppcpub/

                             es.epa.gov

                   www.greenhotels.com


                        www.lgean.org/

                    http://www.mcet.org/

                           www.p2.org

                          www.turi.org

                       www.epa.gov/p2

                         www.vesn.org
Landscaping & Bayscaping

Alliance for the Chesapeake Bay:

Maryland Department of
Natural Resources:

National Wildlife Federation
Backyard Wildlife Habitats:
 U.S. Fish & Wildlife Service
 Chesapeake Bay Program Field Office:

 Virginia Dept. of Conservation &
 Recreation's Natural Heritage Program:
                    www.acb-ordine.org


www.dnr.state.md.us/wildlife/habitatfw.html
      www.nwf.org/backyardwildlifehabitat
                   www.fws.gov/r5cbfo/
          www.state.va.us/~dcr/vaher.html
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Product Alternatives

CAGE - Coatings Alternatives Guide:                      www.cage.rti.org

SAGE - Solvent Alternative Guide:                         www.clean.rti.org

Waste Reduction Resource Center's
Industry Sector Information:             wrrc.p2pays.org/industry/indsector.htm


Publications

Pollution Prevention Information
Clearinghouse (PPIC):                www.epa.gov/opptintr/library/libppic.htm

Waste Reduction Resource Center P2 Infohouse:               wrrc.p2pays.org

Pollution Prevention
Resource Exchange (P2Rx)                                  www.p2rx.org

Pollution Prevention Resource Exchange
(P2Rx) for Regions 3 and 4                                wrrc.p2pays.org


Recycling and Buying Recycled

Buy Recycled Information:
           www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/Buy/Buy.htm

The Loading Dock:                                  www.loadingdock.org

Northeast Maryland Waste Disposal Authority:            www.mdrecycles.org

Recycler's World:                                        www.recycle.net


State/District Pollution Prevention Offices

District of Columbia Dept. of Health's
Environmental Health Administration:                 www.dchealth.com/eha
Maryland Department of the
Environment:                      www.mde.state.md.us/permit/p2prog.html
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Pennsylvania Dept. of Environmental Protection's Office of Pollution Prevention
& Compliance Assistance:
           www.dep.state.pa.iis/dep/deputate/pollprev/pollution__prevention.html

Virginia Dept. of Environmental Quality's
Office of Pollution Prevention:                       www.deq.state.va.us/p2/
Sustainable Building, Design, Development and Manufacturing

Maryland Department of Natural Resources
 Green Buildings Program        www.dnr.state.md.us/programs/greenbuilding

SUNetwork                                      www.sustainableusa.com

U.S. Green Buildings Council                               www.usgbc.org

Virginia Center for Stewardship                   www.sustainableusa.com/va

World Business Council for Sustainable Development          www.wbcsd.ch


Technology Resources

TechSolve the Manufacturing Solutions
Center:                          www.iams.org/man_resource/poll_prev.htm

Manufacturing Extension Project:               www.mep.nist.gov/index2.html

National Technical Information Service:                        www.ntis.gov

Pennsylvania Department of Environmental Protection's
TechNotes:
    www.dep.state.pa.us/dep/deputate/pollprev/Technology/TechAlpha/index.htm

University of Maryland at Baltimore
Technical Extension Service:                              www.erc.umd.edu

Waste Reduction Resource Center:                           wrrc.p2pays.org


Waste Exchange

Directory of Markets for Recyclable
Materials:                                www.p2pays.org/dmnn/start.aspx
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Southern Waste Information Exchange, Inc. (SWIX):    www.wastexchange.org
Waste Minimization

EPA Region 3 Waste
Minimization Web Page:            www.epa.gov/reg3wcmd/wmindustry.htm

WasteWiSe                                     www.epa.gov/wastewise/
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