Office of Inspector General
g vW       Report of Review
%
         SPECIAL REVIEW OF REGION 10's
  SUPERFUND ADMTNISTRATTVE IMPROVEMENTS
          Audit Report: E1SFG4-10-0078-5400035

                   January 31, 1995

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INSPECTOR GENERAL DIVISION
CONDUCTING THE AUDIT:
REGION COVERED:
PROGRAM OFFICE INVOLVED:
WESTERN AUDIT DIVISION
SEATTLE BRANCH OFFICE
REGION 10
HAZARDOUS WASTE DIVISION

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             UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
    t&/         OFFICE OF THE INSPECTOR GENERAL  FOR AUDITS
   <*                      WESTERN DIVISION
                        75 HAWTHORNE STREET
                       19TH FLOOR, MAIL CODE 1-1
                      SAN  FRANCISCO, CA 94105-3901
                               January 31,  1995
MEMORANDUM
SUBJECT:  Review of Region  10's  Superfund Administrative
          Improvements  for  the Allocation Tools,  Environmental
          Justice, and  Community Involvement  Initiatives
          Report No. E1SFG4-10-0078-5400035

FROM:     Truman R. B_^_^^     -»^__-
          Divisional Inspector General for Audit
          Western Audit Division

TO:       Chuck Clarke
          Regional Administrator
          EPA Region 10

PURPOSE

We have completed a special review of  Region  10's implementation
of Superfund Administrative Improvements (SAI)  for the Allocation
Tools, Environmental Justice, and Community  Involvement
Initiatives.  Our objectives were to:  (i)  gain an understanding
of the work performed under the  initiatives;  (ii)  determine how
performance was measured; and  (iii)  evaluate  the  adequacy of
communications between  Headquarters and Region 10.

SCOPE AND METHODOLOGY

Our special review was  limited to three out  of six Region 10 SAI
Initiatives with a total of seven pilot projects  at five cleanup
sites.  The initiatives that we  reviewed were:  Allocation Tools,
Environmental Justice,  and  Community Involvement.

This review was not an  audit and,  therefore,  does not comply with
all Governmental Auditing Standards.   Instead,  the work
represents a special review to evaluate selected  SAI Initiatives.
We conducted the work according  to provisions in  OIG Manual
Chapter 150 - Reports of Review.   We conducted our fieldwork from
April 4, 1994 through June  23, 1994.

We met with and discussed the implementation  of the SAI
Initiatives with officials  of Region 10's Hazardous Waste

                                                       Printed on Recycled Paper

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                                         Region 10's Superfund Administrative Improvements
Division Superfund Remedial Branch, the Program Management
Branch, and the Office of Regional Counsel.  We reviewed
documentation including Headquarters' guidance and Region 10's
SAI Plan, quarterly SAI reports, and site cleanup files.

Our review was made in coordination with other OIG reviews of. SAI
Initiatives.  The OIG has performed reviews at EPA Headquarters
and at Regions 1, 3, 5, 6, 7, 8, and 9.  The Headquarters Audit
Division is the control point for the reviews.

BACKGROUND

EPA's Superfund Program has received criticism because of the
slow pace and high cost of site cleanups, the degree to which
sites are cleaned, the fairness of the program, the role of the
States in the process, and the role of the community,
particularly disadvantaged communities.

In response to this criticism, the Deputy Administrator announced
on June 23, 1993 an initiative, known as the Superfund
Administrative Improvements  (SAI),  to improve the Superfund
Program within the current statutory authority.  The SAI
Initiative was a 15-month program  (June 1993 to September 1994)
to determine if certain types of actions and techniques can
reduce the problems of the Superfund Program.  A task force
prepared an Implementation Strategy which required the regions to
implement 17 initiatives and report the results to Headquarters
on a quarterly basis.

EPA guidance for the SAI Initiatives was included in the SAI
Report and the SAI Implementation Strategy.  The SAI Report,
which accompanied the Deputy Administrator's announcement, stated
that the administrative improvements would have an immediate
impact at Headquarters, as well as in the field at Superfund
sites.  The Report described the overall program and the 17
initiatives to be implemented.  The SAI Implementation Strategy
described the responsibilities of Headquarters and regional
offices and gave general milestones for implementing the
initiatives.

Each region prepared its own implementation plan stating its
level of participation in the 17 initiatives.  The regions
identified the initiatives they would implement and the pilot .
projects for the initiatives.  The regions' plans were reviewed
and approved by Headquarters.

The Region 10 Implementation Plan,  dated September 7, 1993,
stated that 6 (out of a possible 17) initiatives would be
implemented.  To implement the 6 initiatives, the Region

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                                         Region 10's Superfund Administrative Improvements
identified a total of 16 pilot projects.  We reviewed three of
the initiatives that had a total of seven pilot projects.  See
Appendix B for a description of the seven pilot projects that we
reviewed.

The three initiatives that we reviewed are described in the
following paragraphs.

Allocation Tools is an initiative that attempts to reduce
transaction costs  (litigation) incurred in reaching settlements
on cleanup liabilities.  One of the aims of the initiative is to
demonstrate the effectiveness of mediation to assist private
parties in reaching allocation agreements.  This method is known
as Alternative Dispute Resolution (ADR).  Through ADR, EPA
provides the services of an external, neutral professional to
assist in organizing Potential Responsible Parties (PRPs) for
negotiations and reaching settlement on cleanup responsibilities
and costs.

Environmental Justice is an initiative that attempts to better
assess potential areas of inequity at Superfund sites and
identify appropriate solutions.  Some studies have indicted that
people of color and the poor may be exposed to greater health
risks than the general population and may be more susceptible to
the effects of environmental hazards.  The regions were required
to identify sites where environmental justice is a concern,
assess the key issues, and take proactive measures to deal with
them effectively.

Community Involvement is an initiative to address the lack of
support for cleanup among the communities around Superfund sites.
Specific community relations problems include difficulties in
obtaining Technical Assistance Grants, difficulties in obtaining
and interpreting health studies, and inaccessibility to both key
information and site decision makers.  The initiative will
attempt to achieve earlier and more effective public involvement
which would enhance community buy-in and increase equity and
fairness.  The Regions are to identify Superfund sites where
innovative community involvement approaches and techniques are
being applied and will be applied.

RESULTS OF REVIEW

We found that communication from Headquarters did not specify how
performance measures should be defined and the measures of
success included in Region 10's SAI Plan were vague and
incomplete.  As a result, Region 10 was allowed considerable
discretion in its selection of pilot projects and in its
reporting of successes.

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                                         Region 10's Superfund Administrative Improvements
Within the guidance from Headquarters, Region 10 was  successful
in the implementation of its SAI Plan, reported significant
results, and accomplished these activities without additional
funding and staff.  The Region implemented the SAI by preparing
an implementation plan, participating in selected initiatives,
identifying pilot project sites for the initiatives,  and
reporting the pilot project results to Headquarters on  a
quarterly basis.  However, we noted that substantial  progress had
already been made before most of the pilot projects were  selected
for SAI, vague performance measures allowed for easier
achievement of success, there were some impediments to  additional
.successes, and some reported accomplishments were overstated.

The Selection of Pilot Projects Was a Key for Success

Region 10 selected cleanup sites for most of its pilot  projects
where activities related to SAI type initiatives were already
being performed.  By its choices of sites as pilot projects, the
Region was able to report results that had already been achieved
as SAI successes.  The reporting of successes that had  already
been achieved was consistent with Region 10's interpretation of
the SAI Initiatives.

Four of the five sites that Region 10 selected for pilot  projects
were ones where initiative types of activities were already
occurring before the June 23, 1993 announcement of the  SAI
Initiative.  The results of our review for each initiative show:

     Allocation Tools.  An offer of ADR to PRP's was  considered a
     measure of success under this initiative.  At the  12A Well
     site, ADR was offered to the Department of Defense (DOD) in
     May 1993, prior to the start of the SAI Initiative.

     At the Hylebos Waterway site, ADR was offered to two groups
     of private PRPs during a conference call on
     January 25, 1994.  Although the offer was not successful,
     the fact that the Region made the offer and that it  occurred
     during the period of the initiative, the Region  considered
     it an accomplishment of the initiative.

     Environmental Justice.  At the Coeur d'Alene Basin site, a
     Memorandum of Agreement (MOA) that included the  Coeur
     d'Alene Tribe was signed on November 9, 1992, prior  to the
     start of the SAI Initiative.  The activities continuing
     under this MOA were reported in the quarterly SAI  reports as
     accomplishments under this initiative.

     At the Moses Lake Wellfield Superfund site, the  Region was
     translating documents into Spanish during July 1992  and was
     conducting meetings with community members before  the start

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                                         Region 10's Superfund Administrative Improvements
     of the SAI Initiative.  The continuation of these activities
     were reported in the quarterly SAI reports as
     accomplishments under this initiative.

     Community Involvement.  For the Asarco Smelter site,
     community outreach activities associated with cleanup of the
     smelter had begun prior to the start of the SAI Initiative.
     Continuing outreach activities associated with this site
     were reported as accomplishments under this initiative.

Region 10's interpretation of the intent of the SAI Initiatives
also had a significant effect on the sites selected as pilot
projects.  The Region selected four of five sites where SAI types
of activities were already underway due largely to the Region's
interpretation of the SAI Initiative as.primarily a reporting and
tracking system.  Region 10 personnel stated that the start of
the SAI. Program set up a tracking system so that the regions' use
of initiatives could be seen.  They also stated that the SAI
Program provides visibility between the regions so that one
region can see what the other regions are doing and that the SAI
Program tracks existing initiatives and shares good ideas.

The Region placed the emphasis of its program on reporting its
good ideas and successful results in the tracking system as
contrasted to implementing new initiatives at cleanup sites.
With the exception of the Hylebos Waterway site, the reported
successes were the result of activities that had been initiated
by Region 10 prior to the SAI and were not the direct result of
activities initiated under the SAI.

Vague Performance Measures Allowed Easier Successes

Vague performance measures allowed easier success but limited the
significance of successful activities.  The guidance from
Headquarters did not specify how performance measures should be
defined and measures of success included in Region 10's SAI Plan
were vague and incomplete.  These weaknesses allowed Region 10
considerable discretion in what it could report as a success.

Headquarters' Guidance.  The directions from Headquarters did not
specify how performance measures should be defined.  The
Implementation Strategy gave general descriptions of the
initiatives and required the regions to prepare an implementation
plan.  According to the Strategy:

          The regions will need to specify (in their
          implementation plans) detailed information
          regarding the demonstration projects they intend
          to initiate in FY93 .  Data needed will include ...
          measures of success ...

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                                         Region 10's Superfund Administrative Improvements
Region IP's Performance Measures.  The limited descriptions  in
Region 10's performance plan allowed for relatively easy
achievement and reporting of successes.  According to Region 10
personnel,  the performance measures for the initiatives were in
the SAI Implementation Plan.  The Region's plan gives
descriptions of each pilot project site, including previous  and
ongoing initiative activities.  We found that the plan did not
explicitly identify performance measures.  The following are some
performance measures included in the Region's SAI Plan:

     Allocation Tools.  ADR will be offered during the first
     quarter (fiscal 1994) at two Superfund sites.  No other
     measures of success were included in the plan.

     Environmental Justice.  EPA will evaluate whether there is
     sufficient interest among Skyline residents to support
     convening of a focus group  (for the Moses Lake Wellfield
     Superfund Site).   No other measures of success were
     described in the plan.

     Community Involvement.  Region 10 plans to continue its
     efforts to reach beyond the basic requirements for public
     involvement and experiment with new approaches for involving
     the public earlier and in more meaningful and constructive
     ways in the remedy selection process.  The plan indicates
     that future activities will include meetings and forums to
     determine public concerns and provide information and public
     participation in decision making.

The Region's measurement of performance was primarily limited to
reporting the ongoing activities at the pilot sites.  Below  are
some examples of reported accomplishments from the December  1993
Quarterly Report sent to Headquarters:

          Allocation Tools.  Alternative Dispute Resolution
          (ADR) procedures have been offered to facilitate
          negotiations at two of our sites ... In one instance
          (Hylebos Waterway) the offer was initially
          declined by the potentially responsible parties ...
          ADR mediation continues to be a viable option at a
          second site (12A Well) involving the Department of
          Defense ...

          Environmental Justice.  The Moses Lake Wellfield
          Contamination site and the Coeur d'Alene Basin
          Restoration Project were targeted under this
          initiative.

          For the Moses Lake site ... fact sheets describing
          the EE/CA (engineering evaluation/cost analysis)

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                                         Region 10's Superfund Administrative Improvements
          were prepared in Spanish and English ... EPA will
          continue to provide information in a bilingual
          format and have a translator available for this
          site ...

          ... EPA continues to meet once every two months with
          the Coeur d'Alene Tribe and the State of  Idaho to
          steer environmental restoration efforts in the
          3,700 square mile area of the Coeur d'Alene
          watershed.  At the December meeting, senior
          officials from the Tribe, State and EPA outlined
          goals for 1994.  These included developing a 5-
          year priority list for nine waste remediation
          projects and continuing cleanups in the upper
          reaches of the Coeur d'Alene River ...

          Community Involvement.  Region 10 has been working
          to implement the ASARCO Tacoma Smelter outreach
          strategy since the Summer of 1993.  (Region 10
          hired an Outreach Specialist in November, 1992 as
          part of a pilot project for the Superfund
          Accelerated Clean-up Model  (SACM) ) ... To date EPA
          has conducted a number of community outreach
          activities.  Meetings with the Ruston/North Tacoma
          Coordinating Forum began in July 1993 ...

Impediments to Additional Successes

There were some limitations which had an influence  on the
Region's selection of sites with ongoing activities.  These
limitations were primarily related to resource and  time
constraints.

Limited Resources.  The lack of resources was recognized by both
Headquarters and the Region during the planning of  the Region's
SAI Implementation Plan.  The Headquarters SAI Report recognized
that the SAI Program was being implemented in a climate of budget
and workload constraints.  According to the, June 1993, Report:

               It must be kept in mind that the current
               Superfund workload is quite demanding,
               and several Superfund reforms are
               currently underway ... EPA will have to
               establish priorities for the utilization
               of available Superfund resources.
               Although tradeoffs will be required, we
               will work with the Office of Management
               and Budget and Congress to assure that
               sufficient resources are made available
               to carry out these very important

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                                         Region 10's Superfund Administrative Improvements
               Superfund Administrative Improvements
               and to maintain a continued
               effectiveness of the program.

However, the July 1993, SAI Implementation Strategy indicated
that resources to implement SAI would have to come from existing
regional sources.  The agenda for the National Implementation
Meeting listed the regions' options for finding the resources to
implement the SAI Initiative.  They included:


     Potential Areas for Disinvestment;
     Resource Shifts;
     Delegation of Authority; and
     Integration of Superfund Priorities.

Region 10 personnel stated that Headquarters did not provide
resources for the SAI Initiative and that activities were
performed using regional resources.  In our opinion, limited
resources had a significant effect on the Region's approach to
SAI and its level of participation in the initiatives.

Limited Time.   The SAI Initiative was announced in June 1993 and
was not planned to extend beyond the end of fiscal 1994.  This
allowed 15 months for activities to be performed at cleanup sites
and show significant results.  The Region's SAI Implementation
Plan was not prepared until September 7, 1993, which left only 12
months for implementation of the SAI.   It does not appear
reasonable to expect the Region to implement the initiatives and
show significant results in such a short period of time.

Limited Number of Sites.  According to Regional personnel, after
the sites had been selected and identified in the Region's plan,
the plan was approved by Headquarters which set the scope of the
Region's SAI Initiative.  We asked if additional sites could be
selected after the plan was approved.   Regional personnel advised
this would occur only if Headquarters asked.  When the program
started, Headqua?"ters asked for initiatives and set numerical
limits on the number of sites to include.  The Region picked the
best sites for reporting.  Increases in the number of sites will
depend on whether Headquarters decides to expand the program.

Reported Accomplishments Were Overstated

The Region overstated its participation in SAI by three of seven
pilot projects reviewed.  The 'Headquarters' SAI Report and the
Implementation Strategy describes the selection criteria for the
pilot projects of each initiative.  The Region did not follow the
guidance for selection of two pilot projects and made an apparent
error in the reporting of a third.  As a result, the Region over-

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                                         Region 10's Superfund Administrative Improvements
reported initiative successes  in  its  Implementation  Plan and
Quarterly SAI reports.

According to the Headquarters' SAI Report and  Implementation
Strategy, the regions were to  identify candidate  sites/cases for
demonstration/pilot projects for  each of the SAI  Initiatives.
The regions were to identify the  sites in their Implementation
Plans and starting in October  1993 were to report on .the progress
of their field activities on each initiative,  both as  they apply
to the pilot and demonstration projects and changes  to sites
already in the pipeline.

We reviewed the number of pilot projects in Region 10's SAI
Implementation Plan and Quarterly reports and  compared them to
the SAI guidance.  The results are as follows:

                   REGION 10  SAI  PILOT PROJECTS
Initiative
Allocation
Tools .
Environmental
Justice
Community
Involvement
Totals
Reported
Pilot Projects
2
2
3
7
SAI Selection
Criteria
1
2
1
4
Difference
1
0
2
3
The above differences, were due to the Region's  interpretation  of
the selection criteria and an apparent error  in selecting  a  pilot
project.  The differences are described below.

     Allocation Tools.  ADR activities associated with  DOD's 12A
     Wellfield site were included in the Region's SAI
     Implementation Plan, and in the October  and December  1993
     Quarterly SAI reports to the Superfund Revitalization Office
     (SRO).

     An offer of ADR was made to DOD in May 1993 which  was before
     the.start of SAI.  Also, the offer was between  two Federal
     agencies instead of two private parties  as required by  the
     SAI ADR Initiative Procedures  (August 20,  1993).   The ADR
     activities associated with the 12A Wellfield site  were
     outside the scope of.the initiative and  should  not have been
     reported as SAI activities.

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                                         Region 10's Superftmd Administrative Improvements
     Community Involvement.   Accomplishments for two pilot
     projects should not have been reported under this
     initiative.  Community Involvement activities associated
     with the Outreach Pilot were included in the Region's SAI
     Implementatidn Plan and in the October and December 1993
     Quarterly SAI reports to Headquarters.  The Outreach Pilot
     should not have been included as part of this initiative.
     It addresses Superfund community involvement on a region-
     wide basis, is not associated with a specific demonstration
     or pilot project, and is beyond the scope of the SAI
     Initiative.  The pilot, however, was successful as a part of
     SACM.

     The Coeur d'Alene Basin Restoration Project was included as
     a Community Involvement pilot and also as an Environmental
     Justice pilot in Region 10's SAI Implementation Plan.   We
     asked Region 10 personnel if this project should be listed
     under both initiatives.  They said that this pilot should be
     under the Environmental Justice Initiative and that it was
     listed under Community Involvement Initiative in error.

CONCLUSIONS

Because the performance period for the SAI ended in
September 1994, we are not making recommendations for specific
corrective actions as a result of this special review.  We
identified some opportunities for improvements that, we believe,
could have been made to make the SAI more meaningful.  We are
summarizing our observations below for the Region's information
and use in the event that similar initiatives are performed in
the future.

     •    Initiative Objectives.  The plan objectives should be
          clear about the purpose and selection of pilot sites.
          It should specify whether pilot sites are ones where
          the initiative activity has not previously been done,
          or sites where the initiative activity has already been
          successful and the current initiative is for the
          reporting of those successes.

     •    Performance Measures.  The performance measures should
          be clearly defined and measurable so that outcomes can
          be measured and the significance of the effects of the
          initiatives can be determined.

     •    Adequate Resources.   Adequate resources and time should
          be provided in order for the initiatives to have a
          reasonable chance of success.
                               . 10

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                                         Region 10's Superfund Administrative Improvements
     •    Accurate Reporting.  Reported accomplishments should be
          tied to performance measures and controls should be in
          place to ensure accuracy of the reports.

AGENCY COMMENTS

In its response, dated December 22, 1994, Region 10 stated that
it is in substantial agreement with most of the observations
noted in the draft report.  It agreed that the SAI purpose and
objectives lacked sufficient clarity with regard to the role of
reporting and tracking versus the goal of identifying new pilots.
The Region also agreed that performance measures were not clearly
defined but stated that this observation is less salient given
that SAI were intended to initiate and "test-drive" possible
administrative reforms, not bring them to some definitive,
measurable endpoints.  Adequate time and resources were not
provided to the regions by Headquarters and disinvestment and
tradeoffs by the regions were necessary to allow participation in
these national initiatives.  And finally, reporting accuracy
could have been improved upon in the case of Coeur d'Alene.

The Region did not concur that ADR activities associated with
DOD's 12A Wellfield site are necessarily outside the scope of the
SAI.  While Headquarters' guidance envisions the principal use of
ADR to be between private parties, the use of this allocation
tool at mixed party sites with both federal agency and private
party involvement was not precluded in special circumstances.

The Region also does not concur that the Outreach Pilot was
improperly reported as a Community Involvement accomplishment.
While this initiative was indeed an ongoing one under the
auspices of SACM, it nevertheless fit the intent, if not the
letter of the Headquarters' guidance, and therefore was included
in the SAI.

The response concluded with a positive statement that our
observations are helpful to the Region in assessing its
performance and providing a basis for continuous quality
improvement.

OIG EVALUATION OF AGENCY'S COMMENTS

We are pleased that the results of this special review are
helpful to the Region.  We continue to believe that ADR
activities at DOD's 12A Wellfield site and Community Involvement
activities under the Outreach Pilot should not have been reported
as SAI accomplishments.
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                                         Region 10's Superfund Administrative Improvements
While Region 10 initiated several constructive activities related
to DOD's 12A Wellfield site, we believe this site does not meet
the reporting requirements as an SAI accomplishment for the
following reasons:   (i) Office of Regional Counsel personnel
stated that ADR had not been formally offered by EPA to the
Boeing Company, one of the PRPs; (ii) EPA's offer of ADR to DOD
was made several months prior to Region 10's SAI Implementation
Plan; (iii) the offer was to DOD, a federal agency, not private
parties as stated in SAI ADR Initiative Procedures
(August 20, 1993) ; and (iv) a settlement was reached through the
services of a court offered ADR specialist, not through EPA
provided ADR services.

We believe the Outreach Pilot project does not meet, the reporting
requirements as an SAI accomplishment under Community Involvement
because:

     •  It was not site specific.  The Superfund Administrative
     Improvements, Final Report, dated June 23, 1993, states:
     "In order to further encourage community involvement in
     decision-making, the Agency will identify Superfund sites
     where innovative community involvement approaches and
     techniques are being applied and will be applied."

     •  It was established as a SACM pilot, not an SAI pilot.
     The Status of Regional Superfund Pilots: End-of-Year Report,
     dated December 8, 1993, states:  "The goal of the Outreach
     Pilot project was to enable the public to make informed
     judgments about the Superfund program and to develop an
     understanding of SACM within the Region."

ACTION REQUIRED

As we stated in the CONCLUSIONS section above, we are not making
recommendations for specific corrective actions as a result of
this special review because the performance period for the SAI
ended in September 1994.  Therefore, no written response is
required for this final report.  We have no objections to the
further release of this report to the public.

This report contains findings that describe problems the Office
of the Inspector General has identified and potential corrective
actions for future consideration.  This report represents the
opinion of the OIG.  Final determinations on matters in this
report will be made by EPA managers in accordance with
established EPA audit resolution procedures.  Accordingly, the
findings described in this report do not necessarily represent
the final EPA position, and are not binding upon EPA in any
                                12

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                                           Region 10's Superfund Administrative Improvements
enforcement proceeding brought by EPA or  the Department  of
Justice.

Should you have any questions about this  report, please  contact
me at  (415)  744-2445 or  Charles Reisig of our Seattle Office at
(206) 553-4032.
                                  13

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                                                               APPENDIX A
      '       UNITED STATES ENVIRONMENTAL PROTECTION AGENCY
                             REGION 10
                           1200 Sixth Avenue
                         Seattle, Washington 98101

                        December  22, 1994

Reply To
Attn Of:  HW-113

MEMORANDUM

SUBJECT:  Region 10 Comments on the  Draft  Office  of Inspector
          General for Audits Report  on the Special  Review of
          Region 10's Superfund Administrative Improvements

FROM:     Randall Smith, Director
          Hazardous Waste Division,  EPA  Region 10

TO:       Charles H. Reisig
          Branch Manager


     We are in receipt of your draft Special  Review of Region
10's Superfund Administrative  Improvements (SAI), Audit Report
E1SFG4-10-0078.  The draft report specifically does not make any
recommendations for corrective action  but  rather  seeks to
identify opportunities for process improvement.

     It is important to understand that  many  of the SAI were
intended to merely initiate and 'test-drive'  possible
administrative reforms to Superfund  which  would have the
potential of redressing some of the  long-standing criticisms of
the program.  There was no shared expectation that  the SAI would
result in certain outcomes by  specific dates.  It  was very much .a
'do what we can with the time  and resources we have' mentality
which made perfect sense given the impending  reauthorization and
associated uncertainties.

OBSERVATIONS AND REGIONAL RESPONSE

     Initiative Objectives: The draft  report  observes  that the
Region was able to identify many  ongoing activities as surrogate
pilot projects for the SAI. The Region concurs with this
observation. The SAI performed the dual  purpose of  identifying
and initiating new pilot projects and, where  appropriate,
tracking and reporting out on regional projects where  SAI-like
approaches were already being utilized.  Given the  significant
overlap between some of the ongoing Region 10  work  and the SAI,
it is not surprising that the SAI took on  greater importance
regionally as a reporting and tracking system.

     Performance Measures: The draft report correctly  states that
EPA/HQ did not specify to the Regions  how  performance  measures
should be defined leaving the reporting  of successes up to the
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                            14

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                                                             APPENDIX A
discretion of the Regions.  The report is also correct in stating
that within the guidance that was issued from HQ, Region 10 was
successful with its implementation of the SAI, reported
significant results and accomplished these activities without
additional funding or staff.

     Adequate Resources: The draft report is accurate in opining
that limited resources had a significant effect on the Region's
approach to SAI and its level of participation in the
initiatives.  All of the Regions had made their resource concerns
known to HQ on several occasions to no effect.  The limited
timeframe for the SAI also severely limited the number of sites
which could qualify for inclusion in the SAI as correctly noted
in the draft report.

     Accurate Reporting: We agree with the conclusion of the
draft report that reported accomplishments should be tied to
performance measures, and controls should be in place to ensure
the accuracy of reports. Region 10 concurs with the observation
in the draft report that the Coeur d'Alene Basin Restoration
Project was inappropriately listed under the Community
Involvement Initiative.  It should have been tracked under the
^Environmental Justice Initiative.

     However, Region 10 does not concur with the conclusion of
the draft report that the ADR activities associated with Time Oil
Well 12A are necessarily outside the scope of the SAI. The offer
of ADR was actually between the Department of Defense and the
Boeing Company, not between two federal agencies as noted in the
draft report.  The enforcement fact pattern of this site was
known to HQ and they approved of the offer to use ADR at this
site.  While the HQ 'guidance' envisions the principal use of ADR
to be between private parties, the use of this allocation tool at
mixed party sites with both federal agency and private party
involvement was not precluded in special circumstances.

     Further, Region 10 does not concur with the conclusion of
the draft report that the Outreach Pilot should not have been
included under the Community Involvement SAI.   While this
initiative was indeed an ongoing one under the auspices of SACM,
it nevertheless fit the intent if not the letter of the HQ
'guidance' and therefore was included in the SAI. The Outreach
Pilot spawned a community education effort that extended beyond
the finite bounds of the SACM pilot, e.g., a geographically-based
approach to reporting on hazardous waste cleanup activities
in the Puget Sound Basin.

     In summary, Region 10 is in substantial agreement with most
of the observations noted in the draft report.  We agree that .the
SAI purpose and objectives lacked sufficient clarity with regards
the role of reporting and tracking vs the goal of identifying new
pilots.  We also agree that performance measures were not clearly
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                                                            APPENDIX A
defined; however, this observation is less salient given that the
SAI were intended to initiate and 'test-drive' possible
administrative reforms, not bring them to some definitive,
measurable endpoints.  We agree that adequate time and resources
were not provided to the Regions by HQ; disinvestments and
tradeoffs by the Regions were necessary to allow participation in
these national initiatives.  And finally, reporting' accuracy
could have been improved upon in the case of Coeur d'Alene. The
Region does believe it acted appropriately in the matters of Well
12A and the Outreach Pilot.

     Thank you for your efforts in compiling this Special Review.
Your observations are helpful to the Region in assessing its
performance and providing a basis for continuous quality
improvement.
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                                         Region 10's Superfund Administrative Improvements
                                                       APPENDIX B

              SUMMARY OF PILOT PROJECTS REVIEWED

The seven pilot projects and activities that we reviewed were
included in the Allocation Tools, Environmental Justice, and
Community Involvement Initiatives.

Allocation Tools

Region 10 identified two sites for the Allocation Tools
Initiative.

     The 12A Well site was once  a drinking water well used by the
     City of Tacoma and is now an operable unit of the
     Commencement Bay South Tacoma Channel Superfund Site.  In
     September 1981 contaminants were detected in the 12A Well
     and use of the water was discontinued.  By 1987, EPA had
     identified two major PRPs for the 12A site, Boeing Aircraft
     and the Department of Defense  (DOD).  However, the PRPs were
     reluctant to pay for the costs of cleanup.  So, EPA sued
     .Boeing to recover costs.  Boeing, in turn, sued DOD for
     cleanup costs.  The court date for the Boeing suit was
     scheduled for June 1994.

     During May 1993, EPA offered ADR services to DOD to assist
     in reaching a settlement with EPA.  On June 15, 1993, DOD
     accepted the ADR offer.  However, EPA's contract for ADR
     services had expired and ADR was not pursued.

     On September 7, 1993, Region 10's SAI Implementation Plan
     was transmitted to Headquarters.  The Region's plan for the
     Allocation Tools Initiative stated that an effort to pilot
     ADR at two sites had already been initiated.  One of the
     sites was identified with the following statement:

               While these sites do not satisfy all of the
               selection criteria, they do represent the
               only potentially viable candidates for this
               initiative.  One  of these demonstration
               projects is considered uniquely appropriate
               for the following reasons:  (1) the mediation
               involves DOD; ... and  (2) DOD has tentatively
               agreed to mediation in this case.

     Region 10 personnel later identified the DOD site as the 12A
     Wellfield site.  Quarterly  SAI reports for October and
     December, 1993 stated:
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                                    Region 10's Superfund Administrative Improvements
                                                  APPENDIX B
          ADR mediation continues to be a viable option
          at a second site involving Department of
          Defense, but ADR has not yet been scheduled.
          EPA Headquarters has agreed to the use of ADR
          at this site.

Negotiations (without ADR) between -EPA and DOD continued and
resulted in a draft settlement on February 3, 1994.  On
March 22, 1994, a settlement of Boeing's suit against DOD
was reached through the services of a court offered ADR
specialist.  The settlement was for $10.0 million with
Boeing Aircraft agreeing to pay $2.3 million and DOD
agreeing to pay $7.7 million.

The Hylebos Waterway is one of .seven waterways in the
Commencement Bay harbor of Tacoma.  The waterway was
contaminated during years of industrial operations.  The
Hylebos Waterway is now part of the Commencement Bay
Nearshore/Tideflats Superfund site which was listed on
September 8, 1983 to the National Priority List.

The PRPs for the Hylebos Waterway have organized into two
groups that .have not been able to reach an agreement on the
allocation of responsibilities or cleanup costs.  One group
calls itself the Hylebos Cleanup Committee or HCC and
consists of six major PRPs.  The second group calls itself
the Hylebos Minor PRP group and consists of 40 PRPs who
claim to have a very minor responsibility for the cleanup of
the site.  To help solve the impasse between the two groups,
EPA suggested in September 1993 that the Minor PRP group
hire, in conjunction with the HCC, an independent allocation
consultant to assist in performing an allocation analysis of
responsibility for the waterway.

In the Region's September 7, 1993 SAI implementation plan,
the Region stated that ADR had already been initiated at two
sites.  The plan did not identify the Hylebos Waterway site
by name.  However, Region 10 personnel later confirmed that
one of the sites in the plan was the Hylebos Waterway.

EPA continued to negotiate with the PRPs and on
November 29, 1993, EPA signed an agreement with the HCC for
Pre-Remedial Design of the cleanup.  The Quarterly SAI
report for December, 19.93 stated:
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                                         Region 10's Superfund Administrative Improvements
                                                       APPENDIX  B

               In one instance, the offer was initially
               declined by the potentially responsible
               parties.  In further discussions, the PRP
               groups showed more interest and agreed that
               an allocation specialist and/or mediator
               (either through ADR or contracted by the PRP
               group) will be necessary to resolve
               allocation issues.  An information session on
               ADR will be made to the PRPs in late January.

     On January 25, 1994, EPA assisted ADR was offered during a
     conference call with both groups of PRPs.  However, in a
     letter dated January 31, 1994, the Minor PRPs stated that
     they would hire their own consultant to assist in reaching
     an allocation settlement.  The Quarterly SAI report dated
     April 14, 1994 stated:

               The Hylebos Waterway major and minor
               Potentially Responsible Parties  (PRP) groups
               have chosen not to pursue Alternative Dispute
               Resolution  (ADR) through EPA.  They have
               instead been interviewing, and have made a
               preliminary selection, of a third party
               mediator/allocation consultant to assist them
               in reaching an agreement on an allocation.

Environmental Justice

The regions were to identify sites where environmental justice is
a concern, assess the key issues, and take proactive measures to
deal with those issues effectively:

According to Region 10 personnel, two sites were selected for the
SAI Initiative because the activities occurring at the sites most
closely fit the activities included in the Environmental Justice
Initiative.  The Region considered the continued performance of
Environmental Justice types of activities at these sites to be
part of the SAI Environmental Justice Initiative.  Region 10
identified the Moses Lake Wellfield and the Coeur d'Alene Basin
Restoration Project as sites for the Environmental Justice
Initiative.

     The Moses Lake Wellfield Contamination site is located about
     three miles northwest of the City of Moses Lake, Grant
     County, Washington.  The site comprises several water supply
     wells located on the former Larson Air Force Base and the
     privately-owned Skyline Water District.  Since 1988, several
     agencies have conducted studies at the site to determine the

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                                    Region 10's Superfund Administrative Improvements
                                                  APPENDIX B

extent of contamination.  The Skyline Water District has  two
contaminated wells and is part of the Moses Lake Superfund
site.  The site was listed on the NPL in 1992.  The EPA
Project Team determined that the Skyline Water District
portion of the site would be appropriate for early action
under SACM (Superfund Accelerated Cleanup Model).

According to the 1990 Census, the area is a mixture of low
to low-middle income families.  The Hispanic population of
Grant County is 10 to 18 percent within the City of Moses
Lake.  The City of Moses.Lake asked that EPA provide Spanish
translation of fact sheets to the community early in the
process.  EPA sent out a fact sheet translated into Spanish
dated July 9, 1992.

During 1992,  EPA held meetings with the community.  In
February 1993 the Region conducted interviews to determine
the community's concerns.  The Community Relations Plan,
dated July 1993, describes the ways EPA plans to keep the
community informed about and involved in the cleanup
activities at the Moses Lake site.  A notice for Spanish
translation was in the plan.

In the Region's September 7, 1993 SAI implementation plan,
the Region stated:

          In July 1993, EPA sent letters to Skyline
          Water District customers inviting them to
          participate in a bottled water program ... All
          families within the Skyline area will be
          contacted in person to set up the alternative
          water supply program.  During these contacts,
          EPA will evaluate whether there is sufficient
          interest among Skyline residents to support
          convening of a focus group ...

The Region's December, 1993 Quarterly SAI report stated:

          At the Moses Lake site ... Fact sheets
          describing the EE/CA (engineering
          evaluation/cost analysis) were prepared in
          Spanish and English.  There has been no
          indication that a focus group or other
          special activities are needed at this time.
          EPA will continue to provide information in a
          bilingual format' and have a translator
          available for this site.
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                                    Region 10's Superfund Administrative Improvements
                                                  APPENDIX  B

The Region's April 14, 1994 Quarterly SAI report  stated:

          It has been, and will continue to be, EPA's
          goal to provide all affected citizens in the
          community with information concerning the
          site in the native language of the recipient
          ... EPA will continue to provide information in
          a bilingual format as the site cleanup
          progresses.  Fact sheets will be produced in
          both Spanish and English and a translator
          will be available for all future public
          meetings concerning the site ...

The Coeur d'Alene Basin Restoration Project was started  in
the fall of 1991 to address water quality, hazardous waste,
human health, and fish and wildlife habitat concerns in  the
Coeur d'Alene Basin.  The Coeur d'Alene basin is
approximately 3,700 square miles of land within the
panhandle area of Idaho.  The basin includes a number of
lakes and rivers.  The basin has been impacted by a long
history of agriculture, forestry, and mining in watersheds
throughout the basin as well as development along its
shores.  Past practices have led to water quality problems
due to heavy metals and nutrients such as fertilizers.   The
Coeur d'Alene basin is not a Superfund site.

The Idaho Department of Health and Welfare, Division of
Environmental Quality  (DEQ), the U.S. EPA, the Coeur d'Alene
Tribe, members of the Coeur d'Alene Interagency Group, and
the Clean Lakes Coordinating Council are involved in the
restoration of the basin.  A Memorandum of Agreement  (MOA)
was signed on November 9, 1992 between the State  of Idaho
DEQ, the U.S. EPA and the Coeur d'Alene Tribe.  The purpose
of the MOA is to identify and coordinate the respective
activities, roles, and responsibilities of the Tribe, Idaho
DEQ, and EPA with respect to restoration of the Basin.   The
Interagency Group and the Clean Lakes Coordinating Council
are the main organizations currently involved in  the basin
project.

In the Region's September 7, 1993 SAI implementation plan,
the Region stated:

          Recently, in recognition of the important
          role of the Tribe in managing natural
          resources of the Basin, EPA and the State of
          Idaho entered into a Memorandum of Agreement
          with the Coeur d'Alene Tribe which creates a

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                                         Region 10's Superfund Administrative Improvements
                                                        APPENDIX B

               partnership of sovereign governments  within
               the Basin to direct efforts  to  restore  and
               protect the natural resources of  the  Basin
               for use by all citizens of Idaho.-  This
               historic agreement ... creates a  new  climate
               where the interests of the Tribe  are  now
               acknowledged and welcomed as restoration
               efforts in the Coeur d'Alene Basin  move
               forward ...

     The Region's December, 1993 Quarterly  SAI report  states:

               EPA continues to meet.once every  two  months
               with the Coeur d'Alene Tribe and  the  State of
               Idaho to steer environmental restoration
               efforts ... At the December meeting,  senior
               officials from the Tribe, State and EPA
               outlined goals for 1994.

     The Region's April 14, 1994 Quarterly  SAI report  stated:

               EPA continues its meetings with the Coeur
               d'Alene Tribes and the state of Idaho to
               steer environmental restoration efforts ... EPA
               continues to fund a representative  of the
               Coeur d'Alene Tribes as part of the Basin
               Project Office.

Community Involvement

According to the Region 10 SAI Implementation  Plan:

               EPA Region 10 has utilized a variety  of
               innovative community relations
               approaches to foster earlier and
               meaningful public involvement at
               Superfund sites ... Region 10 plans to
               continue its efforts to reach beyond  the
               basic requirements for public
               involvement and experiment with new
               approaches for involving the public
               earlier and in more meaningful  and
               constructive ways in the remedy
               selection process.

The Region 10 SAI Plan identified two sites and  one  activity  for
this initiative; the Asarco Smelter, the Coeur d'Alene Basin
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                                         Region 10's Superfund Administrative Improvements
                                                       APPENDIX B

Restoration Project (previously described under Environmental
Justice above), and an Outreach Pilot Project.

     The Asarco Smelter is an operable unit of the Commencement
     Bay Nearshore Tideflats Superfund site.  The site was listed
     on the NPL on September 8, 1983.  Stack emissions, slag, and
     fugitive dust from the Asarco facility are the confirmed
     sources of contaminants such as arsenic and other hazardous
     substances.  The contaminated area includes the smelter
     site, private and public property in the surrounding
     community, and the adjacent shoreline.  The smelter operated
     for almost 100 years before closing in 1985 for economic
     reasons.

     According to the Record of Decision dated September 1989,
     Region 10 had engaged in a number of community involvement
     activities.  Five main and 12 satellite information
     repositories had been established.  Proposed action plan
     notice and analysis had been published in the Tacoma News
     Tribune.  Two public meetings were held for public comment
     on proposed plan and cleanup alternatives.

     According to Region 10 personnel, community involvement for
     the residential cleanup had already been completed prior to
     SAI.   The second phase, the smelter site cleanup, was a good
     site for SAI.  By September 1993, Region 10 had put together
     a Communications Plan.  The goal of the plan was to maximize
     community involvement prior to the development of a proposed
     plan for'the smelter site.  Activities included preparation
     of fact sheets, holding availability sessions, conducting
     community interviews, coordinating forum sessions,
     conducting briefings and keeping the local media apprised of
     the process and progress.

     In the Region's September 7, 1993 SAI implementation plan,
     the Region stated:

               One example of upcoming activities for
               earlier public involvement is on the Asarco
               Tacoma Smelter site ... EPA has initiated an
               outreach strategy for selection of the
               cleanup remedy for the smelter.  The strategy
               calls for significant public input prior to
               developing a Proposed Plan ... Regional staff
               have released the RI/FS (Remedial
               Investigation/Feasibility Study) and Risk
               Assessment reports for public review and will
               be holding availability sessions, community

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                                    Region 10's Superfund Administrative Improvements
                                                  APPENDIX  B

          interviews, and small group meetings to get
          feedback on the findings in the reports ...
          Another component of the strategy is to form
          a Coordinating Forum ... to discuss the  issues
          of community concern ...

The Region's December, 1993 Quarterly SAI report states:

          Three subcommittees of the Coordinating Forum
          have been formed to discuss specific
          technical and land use issues and meet at
          least monthly.  Individual Community
          interviews have been conducted and EPA has
          made presentations to several small community
          groups and local government organizations ...
          In addition, Asarco, the Town of Ruston, the
          City of Tacoma, and the Metropolitan Parks
          district have formed a "land use group" in
          order to develop a Master Plan for future
          development of the site.

The Region's April 14, 1994 Quarterly SAI report stated:

          On April 7, 1994, the new Regional
          Administrator for Region 10 participated in a
          round table discussion with the Land Use
          Subcommittee representatives and several
          citizens from the community surrounding the
          Asarco Tacoma Smelter Site.  The community
          members expressed its strong support for the
          land use process which has been initiated.

The Outreach Pilot was another type of community involvement
activity which Region 10 considered to be part of the SAI
Initiative.  The Outreach Pilot was actually a part of the
Superfund Accelerated Cleanup Model (SACM).  The pilot
started in fiscal 1992 and ended December 30, 1993.  The
goal of the Outreach Pilot project was to enable the public
to make informed judgements about the Superfund program and
to develop an understanding of the SACM within each Region.
The Pilot identified target audiences and established
methods of communication such as fact sheets, press
releases, networks, meetings and workshops.  The pilot did
not select specific sites to focus on.

According to Region 10 personnel, the Outreach Pilot was
already started prior to SAI but, the SAI was a way for them
to continue the pilot and report on it in the SAI quarterly

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                                    Region 10's Superfund Administrative Improvements
                                                   APPENDIX B

reports.  Region 10 and Headquarters believed  that some
positive things came out of this pilot and  the SAI provided
a formal way to continue and track what was happening.
Regional personnel believed the Region would have  continued
the pilot even without the SAI because they believe it was
worthwhile.  However, with SAI, they could  share their
success with other regions.  According to the  Region 10  SAI
Plan:

          Region 10 has also been conducting an
          outreach pilot project designed to ensure
          that the public routinely receives factual
          information about the success or  failure of
          the program.  Under this pilot the Region is
          preparing site-specific success stories  and
          updated Regional Superfund Progress  Report to
          provide additional information to communities
          on the progress of Superfund.  The goal  of
          this pilot is to establish a public
          involvement culture that extends  beyond  site-
          specific community relations ...

The Region's December, 1993 Quarterly SAI report states:

          The Region 10 outreach pilot final report is
          attached to this progress report.  Activities
          at the Asarco Tacoma Smelter site include
          implementation of the outreach strategy
          involving issuance of a fact sheet and
          offering to conduct community interviews.
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                                         Region 10's Superfund Administrative Improvements
                                                        APPENDIX  C

                           DISTRIBUTION

Office of Inspector  General

Inspector General  (2410)

EPA Headquarters Office

Agency Followup Official  (3101),  Attn:  Assistant
  Administrator for  Administration and Resources Mgmt.
Agency Followup Coordinator  (3304),  Attn:  Director,
  Resource Management  Division
Audit Coordinator  (5101),  Office  of Solid Waste and
  Emergency Response
Audit Coordinator  (2221),  Office  of Enforcement and
  Compliance Assurance
Director, Office of  Emergency and Remedial Response  (5201)
Director, Office of  Site  Remediation Enforcement  (5501)

EPA Region 10

Regional Administrator
Director, Hazardous  Waste Division
Audit Followup Coordinator
Region '10 Library
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