PB-239 195

MECHANIZED RESIDENTIAL SOLID WASTE
COLLECTION

Marc  G.  Stragier

Scottsdale Department of Public  Works
Prepared  for:

Environmental Protection Agency


1974
                          DISTRIBUTED BY:
                          National Technical Information Service
                          U. S. DEPARTMENT OF  COMMERCE

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 BIBLIOGRAPHIC DATA
 SHEET
1. Report No.
   EPA/530/SW-7Ad
PB   239  195
4. Title and Subtitle
  Mechanized  Residential  Solid Waste Collection
                                           5' Report Date
                                             1974 (oreoaration)
                                                             6.
7. Author(s)
  Marc G.  Straeier
                                           8. Performing Organization Kept.
                                             No.
9. Performing Organization Name and Address
  Department  of Public Works
  3939 Civic  Center  Plaza
  Scottsdale,  Arizona  85251
                                           10. Projcci/1 .!sk/Work linn No.
                                           11. ^o/iyra'c^/Grant No.

                                            G06-EC-00202
12. Sponsoring Organization Name and Address
   U.S.  Environmental Protection  Agency
   Office of  Solid  Waste Management Programs
   Washington,  D.C.  20460
                                           13. Type of Report & Period
                                              Covered
                                              final
           1973
                                           14.
15. Supplementary Notes
16. Abstracts
   This study  of automation  tested  four  different types  of solid waste
   collection  equipment.   Employed  were  trucks  with telescoping arms
   to  pick  up  single  family  or multi-family plastic containers.  The
   trucks could also  be equipped  with a  yoke lift for  dumping  wheeled
   containers.   Close and  convenient transfer operations were  made
   possible  by  use  of a truck-to-trailer transfer method.  Mechanization
   showed signifigant cost  reductions,  increased  collection efficiency,
   improved  city appearance,  and  better,  safer  working condittions
   for the  collectors.
17. Key Words and Document Analysis. 17o. Descriptors

  Waste disposal,  urban areas
  Containers,  waste  disposal
  Refuse
17b. Identificrs/Opcn-F.ndcd Terms

   Solid  waste collection
17c. COSATI Field/Group
18. Availability Statement
FORM NTIS-33 (REV. 3-72)
                                 19. Security Class (This
                                   Report)
                                 	UNCLASSIFIED
         |21. No. oj Pages
                                                   20. Security Class (This
                                                      Page
                                                       TJNCLASSIFIED
                                                                       USCOMM-£c I49S2-P72

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6 41018
                    MECHANIZED RESIDENTIAL SOLID WASTE COLLECTION
                 This  final report (SW-74d) on work performed under
        Federal solid  waste management demonstration grant no. G06-EC-00202
                    to  the city of Scottsdale, was written by
                                 MARC G. STRAGIER
                   and is reproduced as received from the  grantee.
                       U.S. ENVIRONMENTAL PROTECTION AGENCY

                                       1974

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This report has been reviewed by the U.S. Environmental Protection Agency.
Its publication does not signify that the contents necessarily reflect the
views and policies of the U.S. Environmental Protection Agency, nor does
mention of contnercial products constitute endorsement or recommendation
for use by the U.S. Government.

An environmental protection publication  (SW-74d) in the solid waste
management series.
                                  11

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                               ACKNOWLEDGEMENT
      The development of the mechanized vehicles examined in this report
required the energies and ideas of many people.  Hours of hard work with
the experimentdl  vehicles and all those associated with the project made
the demonstration a success.  The Office of Solid Waste Management Programs,
Environmental Protection Agency,  is acknowledged for providing the financial
support and general guidance needed for an experiment in mechanization of
this size.

      Equipment manufacturers such as George Morrison, formerly with Western
Body and Hoist Company of Los Angeles,  container producers such as Reuter,
Incorporated, Hopkins, Minnesota; County Plastics, Long Island; and Fusion
Rubbermaid, Phoenix; and inventors such as Earl Elton and Howard Smith of
Covina, California; public officials such as Fred Glendenning, Deputy City
Manager, Phoenix, Arizona and many others have contributed substantially to
this project.

      Special acknowledgment goes to all the employees of the City of
Scottsdale Refuse and Equipment Maintenance Divisions who have accomplished
the difficult task of implementing a totally new kind of collection system.

      Finally, the Scottsdale City Council and City Manager Dale Carter are
acknowledged, for without their complete support and encouragement this
demonstration would not have been possible.
                                            	 M. G. Stragier
                                                Director of Public Works
                                                City of Scottsdale, Arizona
                                       i i i

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               MECHANIZED RESIDENTIAL SOLID WASTE COLLECTION

                              TABLE OF CONTENTS


Summary  	    v

Problems in Solid Waste Collection 	    1
    A.  Present Collection Systems Lag 	    1
    B.  The Scottsdale Demonstration Project 	    4

Description of Area	    6

Current Waste Collection Programs  	   11

Phase  I:  Feasibility & Acceptability of Containerized
          System	1U

Phase  II:  Implementing Mechanized Collection  	   27

Social  Impact of Mechanized Collection 	   kS

Economic and Productivity Analysis 	   57

                                  APPENDIX

A   Special Purpose Refuse Containers  	   72

B   Specifications Barrel Snatcher 	   75

C   Citizen Introduction Letter  	   80

D   Survey Form to Evaluate Reaction to Mechanized
    Collection System  	   81

E   Resident Attitudes Toward Scottsdale Refuse
    Containerization Experiment  	   90

F   Specifications - Refuse Vehicles and collection
    Trailers	116

G   Phase li Attitude Survey 	  121

H   Refuse Ordinance 	  169
                                     IV

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                   MECHANIZED  RESIDENTIAL  SOLID WASTE  COLLECTION

                                     SUMMARY
      Scottsdale, Arizona  has  developed  a  breakthrough  in  residential single
 family  refuse  collection  with the  assistance of  the Office of Solid Waste
 Management  Programs,  U. S.  Environmental  Protection Agency.  Using a new
 family  of mechanized  vehicles,  this  demonstration  project has shown that
 twice-per-week refuse collection service  can be  provided  to  residents  for
 less  than one  half  the cost of  conventional rear end  loader  systems.

      The mechanized service proved to have many  advantages.  Cost of collec-
 tion  was significantly reduced, while the appearance of streets and alleys
 was  improved.  The  system includes provision by  the City  and/or developer of
 durable and attractive polyethylene  containers backed up  by  a ten year manu-
 facturer's guarantee.  Collectors work  in air-conditioned cabs and receive
 higher  pay  than manual collection drivers and swampers.  The safety record
 during  the  demonstration  was  impressive.  Working  in an industry with  the
 highest 1972  injury rate  the  mechanized drivers  have had no  disabling  in-
 juries.

      The concept that  brought about  these results  is automation.  The mech-
 anized  arm and the  hydraulic  ram does the dumping and transferring.  The
 driver  of the  collection  vehicle never  leaves the cab during collection, yet
 he can  serve homes more economically and efficiently than a crew of three
 men who must work extremely hard.

     The family of mechanized equipment was made up of four collection systems.
 The workhorse of the  family was a collection vehicle named the Barrel  Snatcher.
 The Barrel  Snatcher collects 300 gallon containers located in the alley at a
 rate  averaging 271 dwelling units per hour of collection.   The vehicle is a
 35 cubic yard packer body with a telephone booth type cab beside the engine.
A sturdy 8-foot arm attaches to the chassis beside the engine and telescopes
 out to  grasp containers up to 12 feet from the truck.   Containers are  en-
 gaged,  dumped overhead into the body, and replaced by one driver sitting in
 the cab.

     The second member of the mechanized family is called the Litter Pig.   The
 Litter  Pig  is basically a Shu Pak side loading packer equipped with a  tele-
 scoping arm loader.   The telescoping arm unit  bolts to the chassis adjacent
to the  loading hopper.  Without leaving the cab,  the single operator can
position the barrel  gripping hand to engage a  container located anywhere in
a 30 square foot reach area.  The hand can be  manipulated  by  controls  from
the cab and reaches  out and grasps  80 gallon polyethylene  containers placc-c
at curbside.  The container is mechanically emptied into the  hopper and ,-«-
placed at  the curb.

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     The simplest member of the mechanized family was the yoke lift  kit  de-
signed for use on a rear end loader.  The kit was simply a yoke designed to
lift and empty a wheeled container.  Tne refuse collector rolls the  container
to the lift device, engages the lifting yoke, activates a control  that  raises,
empties and lowers the container, and returns the container to the curb.

     As Scottsdale's collection system became more efficient a need  for  a
solution to the haul problem became apparent.  The cost of haul becomes  parti-
cularly critical with mechanized collection systems that collect and fill
the vehicles rapidly.  A truck loaded conventionally may haul  two 20-yard
loads per day.  By contrast, Scottsdale's alley service collects as  many as
six 30-yard loads.  With a haul of *tO minutes, the collection vehicle spends
half its work day hauling.  To minimize haul costs a portable transfer  trailer
system named the Trash Hog was developed.  The Trash Hog is a specially  de-
signed semi-trailer equipped to transfer from truck to trailer through  a
simple tailgate assembly.  Transfer trailers can be placed close to  the  col-
lection routes and significantly reduce the haul time for collection vehicles.
Each Trash Mog trailer has a capacity of approximately 1200 homes per load.
Haul savings accrue through the use of the Trash Hog when the haul time  for
disposal exceeds 30 minutes round trip.

     The interest expressed by Scottsdale residents, other municipalities,
private corporations, prefessional organizations and even foreign governments
during the demonstration was astonishing.  Opinion samples indicated that over
75% of Scottsdale's residents preferred a mechanized collection system.   Writ-
ten inquiries or personal visits came from  interested individuals and organiza-
tions in France, Australia, Belgium, Canada, Scotland, Norway, Japan and
throughout the United States.

     We hope that the time and effort spent  in answering inquiries and  in
showing the system to visitors have helped to publicize the need for future
research in the solid waste collection industry and at- the same time has
helped bring attention to the benefits of mechanization.

     The City of Scottsdale will continue to develop mechanized vehicles and
expects to mechanize all residential collection within the city by late  1973.
We encourage interested parties to visit Scottsdale and view the system  first
hand.  We feel that the benefics of mechanization have been successfully
demonstrated and hope that other communities will take advantage of  mech-
anizations' lower cost, better service and improved work conditions.
                                     vi

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                          PROBLEMS  IN  SOLID WASTE COLLECTION


      Solid waste collections  is expensive and  rapidly becoming more expensive
as wages, working conditions, per  capita generation, haul distances, burning
prohibitions,  service demands and  other factors combine  to  increase unit cost
of col lect ion.

      Each day  U. S. communities collect more than 630,000 tons of  solid waste
requiring the  services of over 350,000 collectors and drivers who  collect
about  1.8 tons each per man-day and serve 600  people.  The cost  to taxpayers
in the U.S.   is approximately $5 billion annually of which $4 billion, or 80%,
is spent on  collection and $1 billion, or 20%,  is spent  on disposal.

     The problem of solid waste collection and disposal  is further complicated
by the fact  that the industry has  a higher injury rate than most occupation'...
The Bureau of  Labor Statistics found  that in 1968, the injury rate among solid
waste collectors in the public sector was higher than the rate for coal miners,
policemen, firemen or loggers.  In a  196? study in California, the injury rate
among  refuse collectors was almost six times the average for all California
industries.

                            Present Collection Systems Lag

     Present residential collection systems include several kinds  of equipment.
Many cities use various models of  rear loading or side loading collection
vehicles, while a few use a train  system of open trailers, towed behind small
trucks, and transferred into large packer trucks.   Almost every city uses a
system in which the generator places  refuse in a number of relatively small
containers which are often transported, and usually picked up and  dumped into
a truck or trailer by a workman who handles each container.

     Some cities and private collectors serve a large container by mechanizing
the collection process.   But mechanization of collection and use of large
containers has been limited to multi-family residential units and  commercial
or industrial generators.   Householders have been unwilling to transport refuse
far enough to accumulate enough material  to make large containers  and service
trucks economically competitive.   Based on Scottsdale's costs for conventional
** yard containers,  using standard front loaders, residential service would be
economically competitive where each container served an average of about 10
homes.  Such se-vice ib acceptable for apartments,  but in single family areas
it would be  difficult  to induce hnuM-lioldf i :i  In i ran-.|>oi I irsfiihe i ht= average
100 feet  or  more from their prop';ily  NIK- lo n;.c MU li c«jnl a I Merited
     These existing solid waste collection methods have important disadvantages
that must be corrected if residential  collection is to be improved and 'O3ts
reduced.   They need correction if collection agencies are only going to hold

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                                                                                       -
            .
•

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 their  own  against  increasing volumes generated.  Many analysts believe that
 the current  generation  rate for municipal  refuse of 6 Ibs. per person per day
 will double  by  1985. .

     High  labor  costs  is  one major disadvantage of refuse collection systems
 that rely  on manpower to  pick  up containers.   Labor costs for conventional
 systems  normally account  for two-thirds or more of the total cost.

     Some  of our larger cities must pay workers over $10,000 per year to
 attract  people to  their collection crews.  Even at low wage rates, however,
 mechanization means  fewer employees to accomplish collection and, thus, re-
 duced  labor  costs.

     Another problem encountered in traditional collection methods is the
 stigma attached  to the job of  refuse collector.  Few people aspire to become
 garbage  men  nor  do they encourage their children to seek the position.  Few
 occupations  require  so much exertion.  Collectors often walk as much as 11
 miles  per  day and  handle  6 or  7 tons of materials including 2 tons of conta.ners.

     Normally, householders provide their own  containers, which must be small
 enough to  be easily  handled by householders and collectors.  These containers
 are accessible to  dogs, rats,  flies, and other animals which tip them over,
 strew  their  contents, create a nuisance, spread disease and contribute de-
 preciating effects to the neighborhood.

     Taxpayers in  general and  municipalities in particular, have realized the
 effects  of an economic dilemma.  Taxpayers object more and more strongly to
 increased  taxes.   Income  for typical cities increases 5% per year, but cost of
 services increases up to  15% per year.   Despite the resulting incentive to
 increase productivity,  little  has been done.    Few changes have been made in
 municipal  practice to reduce cost or to increase productivity of increasingly
 costly labor.

     In  the  current climate of increased concern about the environment,  about
 improved standards of living for the poor (including refuse collectors in
many cases),   and about  unionization of  public employees,  labor rates  for re-
 fuse collection have risen fast.   Realizing that recruiting willing,  capable
workmen at the rate of  1/600 people served is a tough problem,  many organized
groups  have taken advantage of the  situation  to demand increased compensation.
The problems, of course,  are only beginning.   More resources should be put
 into the development of reasonable  alternatives.

     These problems,  high  labor costs,  increasing  per capita generation,  in-
creasing haul distances,  container  cost to homeowner,  poor sanitation,  litter
accumulation  and the difficulty in  hiring good workmen have all  contributed
to a public reaction that  demand  solutions and cost  reductions.

     Despite  the magnitude and  seriousness of  the  solid waste  collection  and
disposal  problem, little research has been conducted  to  find better methods
and practices.  This report  represents  an effort  by  the  City of  Scottsdale

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and the Environmental Protection Agency to attack the problem where the most
savings are to be made  in the  $** billion spent annually on collection, or the
80% of the total National expeditures on solid waste management.

                      The Scottsdale Demonstration Project

      In March 196U, the City of Scottsdale began providing municipal refuse
collection service.  Prior to  that time, refuse collection was provided by a
private col lector.

     When the city began collecting  its own refuse, a train system was estab-
lished.  Each train required two collectors  and one non-collecting driver that
used a pickup truck and four 5-yard trailers.  Thirty-yard front loading packer
trucks were used to transfer the trains for the haul to the sanitary landfill
while the trains returned to collection routes.

     Before containerization,  Scottsdale collected with eight trains and three
packer trucks on residential pickup.  This work force provided twice-a-week
collect ion.

     Even though trains are quite economical when compared to other conventional
systems, costs were high, willing workers hard to find, and the oppressive sum-
mer heat very enervating.  A better method was required.

     After a look at the safety record and particularly of the effects of
Scottsdale's I20°F summer temperatures (several employees had suffered from
heat stroke, dehydration and heat exhaustion), a staff study was initiated.
At this time, a group of Scottsdale officials conceived the ideas for contain-
erization and mechanization, made preliminary economic projections, and applied
for a Federal grant to develop their concepts.  The grant was awarded and the
demonstration project extended from March 1, 1969 to June 30, 1972.

     In general, Scottsdale proposed to demonstrate the feasibility and economy
of containerizing household refuse and mechanizing its collection and hauling.
This broad objective called for development of a group of new pieces of equip-
ment which would reduce overall costs,  improve service to the customer, improve
working conditions, and improve the sanitation and appearance of the collection
stations.

     The following objectives were listed in the grant applications:

     For the containerization and initial  mechanization using Godzilla (mech-
anized collection prototype) and the Barrel  Snatcher (telescoping arm-front
loading collection vehicle):

     1.  Determine the feasibility and public acceptance of a system of con-
         tainerizing residential  refuse,  including an analysis of the size
         of container,  frequency of service, sanitation, efficiency and
         economy and service combinations.

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     2.  Develop a mechanized refuse collection vehicle to handle the
         containers and test the feasibility of a mechanized refuse
         collection system.

     For the Litter Pig (mechanical arm side-loader):

     1.  Demonstrate and report on the operation of the Litter Pig in terms
         of durability, controlabi1ity, maneuverability and training re-
         qui red to operate.

     2.  Measure and report the costs of operation, the speed of pickup,
         and capacity under the conditions of service in the experiment.

     For the Trash Hog (mobile transfer station):

     1.  Demonstrate and report on the operation of the Trash Hog in terms
         of durability, safety, controlabi1ity, maneuverability and train-
         ing required to operate.

     2.  Collect and report on the costs incurred by the use of the Trash
         Hog and the savings and increased productivity for collection
         vehicles.

     In addition to these stated objectives,  the demonstration produced a
good deal more useful  data which is included in this report.  Scottsdale's
experiences with publicity, with retraining displaced employees,  with public
and employee attitudes, with container maintenance, spraying,  repair, modi-
fication and specifications, with equipment  maintenance and improvement will
be of interest to the reader or potential  user.  Additional specific data
or information will  be furnished on request.

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                          DESCRtPTION OF AREA

Population and Economic Characteristics

     The City of  Scottsdale  is a community of 80,000 people located approxi-
mately eight miles northeast of the center of Phoenix, Arizona.  The City
was  incorporated  in  June  195*+ and undertook a major annexation in 1961  that
doubled  its population.   From I960 to  1970 the City grew from a population
of 10,026 to 67,823  and expanded in size from a small crossroad community to
a city that extends  from  McDowell Peak on the north, southward 16 miles
almost to the Salt River, and from the city limits of Paradise Valley and
Phoenix on the west,  to the boundary of the Salt River Indian Reservation
on the east.  (See Table  1)

                               TABLE 1

                        SCOTTSDALE POPULATION
                                  - 1970
                                                           Area of City
    Year                      Population                  fSauare Mi I es^
191+0
1950
I960
1970
1972
7^3
2,032
10,026
67,823
85,000 (estimate)

_ _
3.8
75.0
78
SOURCE:  U. S. Census, City of Scottsdale, Public Works Department

     Although many of  its  residents work  in other parts of the Phoenix metro-
politan area, Scottsdale has several major industrial facilities,  is a
popular vacationing site,  and serves as a regional shopping center for an
area that substantially exceeds the City's boundaries.

     ihe residential collection area consists of homes of middle and rela-
tively high income families on typical 7,000-square-foot suburban subdi-
vision lots.  About 80% are served by alleys and 20% served at the curb.
Single-family collection is provided on a twice-per-week basis at  no charge
to the resident.  Subdivisions have been  laid out to provide curvilinear
street  arrangements, so that collection routes must include turnarounds
and doubling back.

     The City's economic base is evidenced by the fact that the median
income in Scottsdale in 1970 was $12,750 with the largest percentage in

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the $15,000 - $2*1,999 range.   Table 2 summarizes household income by income
range.

                                 TABLE 2

                     1970 SCOTTSDALE HOUSEHOLD RANGE
Income Rang.;
 (dollars)
Percent of Households
Under 3
3,000
5,000
8,000
10,000
12,500
15,000
25,000
SOURCE:
,000
- <+,999
- 7,999
- 9,999
- 12,999
- 14,999
- 24,999
and over
1970 U. S. Census
2
4
10
1 1
21
15
26
1 1

     Of the 21,373 year-round housing units, 78.4% are owner occupied.  The
median value of owner occupied homes in 1970 was $22,900.  Scottsdale's
population lives in relatively new, medium value homes, and has relatively
higher income than surrounding cities.

Physical  Land Features

     The topography in Scottsdale  is generally flat.  The land drains to the
south through a wash that traverses the length of the city.   This wash is
the only natural feature that hinders collection when flooding occurs,
normally about once a year.  The flat terrain gives Scottsdale an ideal
collection topography.

Climatological Data

     The temperature in the City of Scottsdale ranges from freezing to 70°
in the winter and from 70° to 120° or above in the summer.  The average
daily minimum and maximum temperatures for each month with the percent
sunshine expected is presented below in Table 3.

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                                TABLE  3

                  AVERAGE  DAILY TEMPERATURES BY MONTH
                           Scottsdale,  Arizona
Month
Average daily max.
temp, (of)
Average daily min.
temp, (of)
     Percent
poss ible sunshine
January
February
March
Apr! 1
May
June
July
August
September
October
November
December
66.1
66.2
72.5
84.7
9^.6
99.4
10^.9
106.1
99.0
83.6
74.0
67.5
43.6
39.8
41.2
52.3
61.9
69.0
81.3
82.7
73.0
55.3
50.2
42.1
83
81
79
92
96
97
85
87
99
91
75
87
SOURCE:  U. S. Environmental Science  Services Administration

It should be noted that the  relatively hot summer temperatures have contri-
buted to Scottsdale's  interest  in mechanization.  It has been difficult to
keep crews working during hot summer  months.

The average daily relative humidity at 10:00 a.m., 3:00 p.m., and 8:00 p.m.
varies from 11.9 percent at  3:00 p.m.  in  June to a high of 59.4 percent at
10:00 a.m. in February.  Table  4 summarizes average daily relative humidity
by month and time of day.  Scottsdale has a relatively dry climate.

                                TABLE 4

                    AVERAGE  DAILY HUMIDITY BY MONTH
                          Scottsdale, Arizona
Month
January
February
March
Apr i 1
May
June
July
August
September
October
November
December

10:00 a.m.
5*0%
59.4
52.1
28.7
20.8
19.1
34.6
37.3
35.3
34.0
45.8
49.0%
T ime
3:00 p.m.
33.7%
37.4
32.8
17.9
12.8
11.9
24.8
24.4
15-7
18.6
30.3
29.9%

8:00 p.m.
51.4%
54.6
46.7
24.2
16.1
15-0
30.7
31.8
22. 1
32.5
^7-3
46.5%
SOURCE:  U. S. Environmental Science Services Administration
                                  8

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     Precipitation  in Scottsdale and the surrounding ar?i is negligible as
evidenced by the low humidity averages in Table k.  Rainfall hinders collec-
tion efforts little, unless flooding occurs.  Table 5 presents the total
precipitation for 1970, a typical year:

                                   TABLE 5

                     1970 TOTAL PRECIPITATION BY MONTH
                             Scottsdale, Arizona

Month	         Precipitation (inch)
January
February
March
April
May
June
July
August
September
October
November
December

T *
.1*3
2.11
.02
.02
.00
.30
1.50
*+.08
.91*
.0^
.30
Total 9.76
SOURCE:  U. S. Environmental Science Services Administration

* T - Trace

     Wind velocity for the Phoenix metropolitan area has a yearly average of
5.9 miles per hour.  Table 6 summarizes average wind velocity and prevailing
wind direction by month.  The low velocities have enabled the City of Scotts-
dale to utilize open trailers in its train method of collection.   Problems
with blowing trash and litter are minimal.  The occasional summer thunder-
shower includes winds of high velocity which reshuffle the trash  as well  as
some of the real  estate.

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                                 TABLE 6

                    WIND VELOCITY AND PREVAILING WIND
                           Di rection By Month
                            Phoenix, Arizona
                                                                Prevai1 ing
Month                        Wind Velocity  (mph)	Wind Direction
January
February
March
April
May
June
July
August
September
October
November
December
4.9
5.5
6.2
6.5
6.6
6.6
6.9
6.3
6.0
5.5
5.0
4.8
East
East
East
East
East
East
West
East
East
East
East
East
                          Solid Waste Generation

     Generally growth  in amount of solid waste collected has exceeded popu-
lation growth.  The following table  indicates the amounts of waste collected
each year by the services offered by Scottsdale.  Note that commercial  col-
lection  includes all materials collected from the large steel containers
furnished by the city  to merchants,  industrial plants, apartments, town-
houses and  institutions.  Brush collection service is limited to residential
generators  served by the residential collection system.  In the five years
presented in the table, volume grew 62% over the 1967-68 level.  During the
same period, we estimate that population grew from about 6k,000 to 72,000
an  increase of about 13% and the volume of refuse collected grew from about
0.70 tons per capita in 1967-68 to about 0.85 tons per capita, an increase
in  generation rate of  about 20%.

                                 TABLE 7

	TONS OF SOLID WASTE COLLECTED IN SCOTTSDALE	


Waste Source	1967-68   1968-69    19&9-70     1970-71     1971-72
Resident!
Brush Col
Commercia
Total
al
1 ect ion
1
27
1
16
45
,654
,200
,890
,744
28,
2,
'8,
49,
964
056
201
221
32,
2,
20,
55,
758
562
380
700
36,
-* f
24,
6\
377
256
661
294
39,
4,
31,
7S
105
156
172
M3
SOURCE:  City of Scottsdale Refuse Division
                                     10

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                      Current Waste Collection Programs


     The City of Scottsdale has a Counci1-Manager form of government with
the City Manager as the executive head of the organization.  Working for
the City Manager, the Public Works Director is responsible for a wide range
of activities including solid waste collection and disposal as well as street
and sewer maintenance, equipment maintenance, engineering, building inspec-
tion, water and sewage operations, and traffic engineering.  The Refuse Divi-
sion handles solid waste collection and disposal  and is the organization unit
responsible for the four solid waste programs described below.

Residential Containerized Program

     The Residential Containerized Solid Waste Program is designed to provide
twice-per-week collection service from 80- and 300-gallon plastic containers
utilizing one-man operated refuse trucks and a transfer trailer.  This pro-
gram is the heart of the demonstration project as it involves the experi-
mental, mechanized vehicles.  Collectors work *»0 hours per week, in four
10-hour days, Monday, Tuesday, Thursday and Friday.   Work and scheduling
problems have been minimized.  Three men,  classed Equipment Operator III, are
employed in this operation as of December 1972.  They operate two Barrel
Snatchers and one Litter Pig.  They serve a total of 3078 containers,
300-gallon containers in alleys and 115** 80-gallon containers for curb collec-
tion.  They are supervised by the residential collection foreman and receive
container repair, maintenance and assembly, and Trash Hog operation support
from the Commercial collection section.  They serve 7253 homes, from alleys
and 115*+ at the curb.

Residential Non-Containerized Program

     The Residential Non-Containerized Program collects waste twice-per-week
from homeowner provided containers, utilizing the train system and side-loader.
Collectors now work a standard eight-hour, five-day work week using Wednesday
to clean up backlog, pick up sidewalk litter containers, back up brush collec-
tion, help with container repair and other activities.   As of 1 July, there
are four train crews of three men each, one sideloader crew of two men, a
foreman and three Equipment Operator III employees,  using six pickups, three
big packer trucks, and two-axle sideloader.  They collect from 11,52** resi-
dents.

Commercial  Refuse Program

     The Commercial Refuse Collection Program is  designed to provide for removal
of refuse from apartments,  schools, condominiums, industries, and businesses on
a twice-per-week basis utilizing large steel  containers,  served by 30-yard
front-loading packer trucks.  Five trucks  regularly  collect an average of 130
containers per man day,  working on the same four-day, ten-hour schedule as
containerized residential  collectors.   Six employees, a foreman, five Eouip-
ment Operator Ill's and a three-man container repair and maintenance crew
                                       11

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provide this service.

Brush Removal Program

     The Brush Removal  Program provides for collection of brush and debris
which cannot be placed in containers because of size or weight from public
alleys and other residential  collection stations.   Service is limited to
areas served by containerized and non-containerized residential services.
It is provided by four three-man crews who use 30-cubic-yard, two-axle dump
trucks towing trailer-mounted chippers.  Because of brush accumulation,  col-
lection is provided at regular two-week intervals to each home in the city.

     In addition to the staff enumerated above, the Superintendent has a
staff of three women specially selected and trained as Service Representa-
tives to handle complaints and to take care of public relations problems for
the Division.  Most of their efforts are devoted to residential problems.

     Operations of the Division and responsibilities of the public are regu-
lated by a refuse collection collection ordinance patterned after the model
ordinance prepared by International City Management Association.   The ordin-
ance provides that appropriate sized containers must be furnished by developers
and builders before service is initiated.   All new service in the city is  now
containerized.

     Disposal service is provided on the neighboring Salt River Indian Reser-
vation under the terms of a contract signed by the City of Scottsdale, Mesa,
and the Indian Community Council.  Disposal is by sanitary landfill, using a
modified area method.   Material to be disposed is dumped on top of the com-
pleted fill and spread, compacted, and covered by a D-9 Caterpillar bull-
dozer and a large Bros steel-wheeled compactor supplemented by a motor grader,
water truck and self-loading scraper.
                                    13

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        PHASE  I:   FEASIBILITY  AND ACCEPTABILITY  OF  CONTAINERIZED SYSTEM
     The main  objective  of  Phase 1  was  to  determine  the  feasibility and
public acceptance  of  a system of containerizing  residential  refuse into
municipally-owned  containers.   Primary  consideration was given to size and
type of container,  frequency of service, sanitation, efficiency and economy
of containers,  service combinations found  to  be  most desirable to the general
public acceptance  through questionnaire and oral  interviews.

     To determine  the level  of acceptability  of  a municipally-furnished
container  receiving various  levels  of service, five  sample areas of about
100 homes  were selected.  The areas were selected as representative of
general conditions  in the city and  were scattered to reduce  effects from
various users  comparing  the  level of service  they were  receiving.
                                   Contai nerizat ion
Selecting  Container  Capacity
      In  order  to determine container size,  we  examined  some  solid waste
generating  characteristics in Scottsdale.   Our records  show  that no signi-
ficant  seasonal  variation in the generation rate  occurs.  A  random sampling
of  36 homes were observed over a two-week  period.   The  following loose
volume  (gallons)  was  placed for collection:

                                                    2nd  week
Mean
Std.
Devi at ion
1st
1st
col lect ion
day
52
23
week
2nd
col 1 ect ion
day
31
23
   1st
col lection
   day
   W
   21
                                                            2nd
                                                          collection  2-week
                                                            day      average
31
21
    12
      First-day collections were made on  Monday  or Tuesday,  and  second-day
 collections  on Thursday or Friday,  depending  on location of  the house.

      Using this information as a base and assuming  a  normal  curve  (as the
 data  fairly  well  resembles), the following table can  be derived:
 If  a container of tnis
 size were provided ...
 50 gal.
 60 gal.
 70 gal.
 80 gal.
 90 gal.
100 gal.
                                  this percentage of homes would  have
                                  adequate capac i ty 	
                                  On Ist      2nd          for  2-week
                                  collection  collection   period
                                  day	  day	   	
                                     50%
                                     67%
                                     81%
                                     91%
                                     96%
                                     99%
         91%
         96%
         98%
         99%
         99%
         99%
71%
92%
99%
99%
99%
99%
                                      14

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     Based on this data and a decision by the city that  90% capacity was  an
acceptable level  of service on the first collection day,  our selection  of
80-gallon containers for single families and 300-gallons  for Four family
groupings worked well.   The probability of getting four  homes together  to
generate an average of  75 gallons apiece is less than the probability of
one family generating 80 gallons due to the effect of multiplying small
probabi1 it ies.

     To test this, using the data gathered, nine random  combinations of four
homes were made and the gallonage for the homes was totaled for each day  over
the two-week period. This gave 36 different theoretical  collections of four
home groups.  Of the 36 theoretical  collections, one just equaled 300 gallons
and the rest were less.  Over the two-week period with a  300-gallon container,
1200 gallons could be collected.  The highest total of gallons for any  of the
combinations was 850 gallons.

     This analysis of generation was on a random basis and does not take  into
account factors that may cause variations:  for example;

     a)  Higher income  areas tend to generate a higher volume of refuse.

     b)  Vacation times, holidays and summer yard work increase volumes.

     c)  Large families sharing a container may generate  at higher levels.

     d)  With a large convenient container householders  may dispose of
         materials, such as grass clippings left on lawns or papers
         burned,  that they previously did not throw away.

     Although we do not know the exact effect of these variables, they  did
not adversely affect any of our experimental  areas.  However, containers
were filled more often  than the data predicted.  Lack of  sufficient capacity
is a frequent complaint.  We have also found relatively  more volume on  the
first collection day than predicted.

     With the generation rate determined, we outlined a  program for level of
service in each of the  five areas using three container  sizes as follows:

Container size gal.           Families per container    Collections per week

        80                              1                        2
       160                              1                        1
       160                              2                        2
       300                              2                        1
       300                              k                        2

Container Design Specifications and  Costs

     We studied several materials for containers.  They  can be fabricated
feasibly from steel, fiberglass or polyethylene.  Steel  has the advantages of
long life, permanence,  and numerous  fabricators.  Satisfactory 300-gallon
                                      15

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containers could be delivered for about $90.00 each.  They would have the
disadvantages of high maintenance and being noisy and less pleasing in
general appearance.  Also, experimental steel containers were clumsy and
difficult to grasp and dump quickly.

     Fiberglass containers would require less maintenance and would be pleas-
ing in appearance, but would cost about $120.00.  Fabricators indicated that
the material is brittle and might have limited  impact resistance.  We are
investigating use of fiberglass products molded using sand as a filler.  This
method reduces cost and improves strength.  Manufacturers have indicated that
prices will be competitive, approximately $75.00 per unit.  Fiberglass con-
tainers failed in use as they cracked when handled  repeatedly.

     Several experienced manufacturers indicated that polyethylene had the
best potential as a container material.  It could be cheaply molded, could
be protected from ultra-violet radiation, would be  pleasing in appearance and
would be flexible and strong.  Fusion-Rubbermaid of Salinas, California, pro-
vided a sample pickle vat which could be modified and handled satisfactorily.
County Plastics of Farmingdale, New York, agreed to fabricate a polyethylene
160-gallon container to our specifications provided we would pay for the mold.
Accordingly, the project paid the $**00 mold cost and received four sample
containers using various grades of polyethylene.  Tests were run on the mod-
ified vat and the sample containers to determine their endurance.  Some were
filled with 300 pounds of water and dropped from a  fork lift.  The thinner
ones split.  We tried a steel ring to reinforce the containers.  It tore
loose.  Plastic tubing was used and it also failed  to strengthen the con-
tainer.

     Such experiments and our own judgment helped us determine that a poly-
ethylene container with a minimum thickness of three-sixteenths of an  inch
would be required to hold up under field use.

     We prepared specifications (Appendix A) and received bids on the 350
containers needed for the Phase I experiment.  Since County Plastics offered
to fabricate containers according to our specifications, and since their
price was most favorable, the contract was awarded  to them and containers
began to arrive the first of August 1969.

     The basic patent idea that we were demonstrating included only general
conception of the container and a few aspects were  left for development.
Further, the manufacturer was limited in the materials and facilities avail-
able.  We were also anxious to proceed and therefore worked out a design for
the Phase  I containers which was simple to mold and which our forces could
modify to test the desirability of furnishing vents.

     The 350 polyethylene containers furnished  in three sizes - 80, 160, and
300 gallon - were similarly shaped and molded.  Lids were separate and were
reinforced, equipped with hinges and fastened to the containers by a city
                                      16

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crew.  The crew installed lanyards to hold lids erect during loading and
installed vents in those containers to be vented.  Vents consisted of an
arrowhead shape about 8 inches long fabricated from about lU-mesh hardware
cloth fastened in the middle of the lid.  The arrow was to be pointed to-
ward the collection truck when the container was properly oriented.   Lids
were reinforced with pieces of plywood and hinged with hardware store
hinges.  The hinges and container were fastened to the lid with £" bolts.
We also experimented with the "polyhinge" (a plastic extrusion, continuous
hinge).  T.iis proved to be too light and failed repeatedly.  Latest  designs
use a piano-type hinge, reinforced with steel plates inside.

     Containers were cone-shaped to accommodate stacking them and dumping
refuse from them.   They were limited to k$ inches high so they could be
conveniently loaded by small children.  The containers for curb service
were limited to 33 inches wide so they could be wheeled through gates and
doors; those in the alley were limited to 48 inches in width to leave ample
room to maneuver the collection vehicle beside them in our 16-feet wide
at leys.

     Containers for curb service were equipped with casters so they could
be moved to the curb by generators on collection day.  Experience has shown
that the casters have some limitations.  They did permit use of a simpler
container and were easily attached by our assembly crew.  On the other
hand, they were expensive, costing about $10 per set, and made it difficult
to use the container in unpaved areas.  Latest container designs provide
two 8-inch semi-pneumatic wheels and a handle to facilitate moving the con-
tainer much 1ike a hand truck.

     Our latest specifications permit offers in any material and encourage
bidders to warrant the life of containers.  Thus, we can compare various
materials on the basis of their economics as well as qualitative considera-
tions.  The polyethylene costs about $90 for 300-gallon containers.

     Several manufacturers have reassured us that the 5-year life expect-
ancy of polyethylene containers is entirely reasonable.  Containers cur-
rently in use are guaranteed for ten years.   On the other hand, containers
supplied by our first manufacturer began to show signs of premature failure.
Some 20 or 30 of our 350 containers failed in their first year service.
Failure in most cases appears to be due to embrittlement from the outside
of the container due to ultra-violet degradation of the plastic.  The
smaller, thinner containers have failed more frequently than larger,
thicker containers.  We expect that thicker sections and better ultra-
violet resistance will  provide longer life.   Future experience in this
area will  refine the economic feasibility.  More recent containers have
been fabricated from new cross-linked material that is working much better.

Acceptable Sanitation

     Since we were reducing the frequency of collection from twice per v»eek
to one per week in two of the sample areas,  we agreed with the Health De-
partment to work under their supervision and to eliminate the once per week
                                        17

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                                                            • ••-• •>-•. '-ftf.**-. -  .. n    »-^ -Jrjtfcx. ->t-v- •— ••'      -  "  •  - r. .• -    ..T~"W i»
                                                         i                                                             -   H^t
4

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service if they found sanitation problems were created.  The Health Depart-
ment designed a spray program and took fly counts to evaluate the extent  of
the sanitation problem.  Since the lids were fixed to the containers and
were normally kept closed, their preliminary conclusions were that the
reduction in service did not create a sanitation problem.  Periodically
spraying lids and  interior surfaces with a diluted adulticide also sub-
stantially reduced the fly.population in the experimental areas.   The
complete spray program provided for spraying either the container exterior
or interior at 2 and U week  intervals.  No containers had serious fly pro-
blems.  As measured by Maricopa County Health Department, the worst group
averaged 1.85 flies per container per week.  Larger containers and unvented
containers attracted fewer flies.  The concentration seemed to be independent
of the variations  in the spray program.  Spraying seemed less significant
than nearby fly attractions  like dog droppings or spilled garbage.

     The Health Department findings show that no changes in the program are
required and that, from a sanitation point of view, the new system is gen-
erally superior to the old conventional system.  The Health Department
continues to evaluate the new container system and has encouraged its use
and implementation.  The staff reported no adverse remarks from citizens
contacted during their work.

                   Prototype  Mechanized Collection Vehicle

Modifying Front-End Loader

     Container capacities precluded manual collection, and while they were
being selected, the City shop worked to modify an existing front-end loader
to equip it to handle the containers.  A crude sketch of the modification is
included in Appendix B.  We  fabricated a hydraulical1y-controlled swing arm
set in a forklift  frame.  We turned the frame sideways and attached it to
the front-end loading mechanism.  The swing arm and opposing hand were
fastened to the inner frame  of the forklift frame so they could be moved
sideways across and out beside the front of the truck.  With this modifica-
tion, the truck was equipped to handle containers from alongside.  The truck
stops beside and behind the  container, the operator moves the pickup unit
sideways to engage the container, closes the arm, lifts the container, moves
it back to center  and dumps  it in the conventional way over the cab.  He
sets the container down by reversing the above process, retracting the inner
frame and arm, without having to back up.

     The shop developed the  control system to give the operator the most  ef-
ficient combination of controls.  The hydraulic system is connected in series
since loads are light and  in order to give positive control for each action.
The controls are separated so the operator can use both hands; one on each
side of his seat.  Controls  operate in the same direction as the correspond-
ing movement of the arm.  During each loading cycle, the operator uses four
                                     20

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        *^

             ^k.
                      This page is reproduced at the
                      back of the report bj  a different
                      reproduction method  to  provide
                      better detail.
21

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controls to perform these functions:

     1.  Move inner forklift frame right to grasp or return container
         and left to center it in the discharge hopper.

     2.  Move swing arm in or out to grasp or release container.

     3.  Move top of forklift frame forward or back to level  container
         while it is being raised and to dump it into the hopper.

     k.  Raise and lower the arms to dump container.

In addition, the truck contains hydraulic conventional  controls to pack or
eject the load and to open and close the tailgate.

     The truck was not built for speed or efficiency, but only to do a job
that couldn't be done by hand.  It proved to be economical  in operation,
however, as the section on economics shows.  It has done well and has been
retained as a standby unit during Phase II of the experiment.

     The truck was completed and ready for normal operation about the first
of August 1969.  Collection routes were established by choosing the areas
that would be representative of the economic spectrum of the city.   We
chose neighborhoods that were far enough apart that different levels of
service could be provided without neighbors becoming concerned by compar-
ing various levels of service in their areas.  Two other considerations
were:

     1.  Areas that were convenient for the truck.

     2.  Needs of existing refuse system.

     Containers were placed in the field during August and September 1969,
and collection began.  The 80-gallon containers were delivered right to the
doors of the people who were not on alleys.  They had to roll them from their
homes to the curbside on the days of pickup.  The 160-gallon and 300-gallon
containers were placed in the alleys behind the homes on the routes.  There
is plenty of room in the 16 feet alleys for pickup so the families did not
handle nor make room for the 160-gallon or 300-gallon containers.

Comparative Costs;  Mechanized Vs. Train Collection

     Although Phase I was not intended to provide data regarding the economics
of the system, we did find that the cost of collection with Godzilla was less
than with the conventional system.  Our conventional train system cost about
$1.75 per home per month.  Amortizing the $90 cost per 300-gallon container
over its expected five-year minimum life and paying all  costs of a collection
                                 22

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              City Of
            Scottsdale
              Arizona
                 iTi
  Demonstration Locations:

  Area  I    160 gal Ion 1  X Week
  Area  11   160 gal Ion 1  X Week
  Area  I I I  300 gal 1 on 1  X Week
  Area  IV   300 gallon 2  X Week
  Area  V    80 gal 1 on 2  X Week
Areas I-V were selected  for the first
mechanized collection experiment.
23

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vehicle like "Godzilla",  including  labor, amortization, haul  cost,  mainten-
ance, and operation costs to serve  the various service areas are tabulated
as follows:
Area
V
1
II
1 II
IV
Train
Homes
per
container
1
2
1
2
k

Container
size (gal.)
80
160
160
300
300

Col lections
per week
2
2
1
1
2
2
Cost per month per home
Service
$1.42
0.82
0.58
0.51
0.64
1.75
Container
$0.80
0.60
1.20
1.06
0.53
0.00
Total
$2.22
1.42
1.78
1.57
1.17
1.75
Obviously even a crude adaption  like Godzilla will provide a savings where
alleys are available and  refuse  from several generators can be combined or
where homeowners or developers can be  induced to provide containers.  Note
from the tabulation that  it  is more economical to provide twice-per-week
service to a  small container than to enlarge the container and provide
once-per-week service for alley  service.  As an illustration, two families
sharing a 160-gallon container picked  up two times per week, would cost $1.42.
If those same two  families shared a 300-gal Ion container picked up once a week,
the cost would be  $1.57.  Providing the larger container would cost $0.46
more than the 160-gallon, while  the decrease in service saves only $0.31.  As a
result, twice-per-week service is more economical  and the sanitation advan-
tages of more frequent services  will accrue to users.

                Public Acceptance of New Collection Concept

Pre-Test Interviews

     While the containers were being placed in the field, we took care to
visit each generator to explain  the purpose of the experiment and the use of
his container.  We also asked him a number of questions which were used with
a post-test questionnaire to determine the  level of acceptance of the con-
tainer system.  Samples of the questionnaire and instruction sheets, as well
as an analysis of the interviews and description of user attitudes are in-
cluded in Appendixes C, D, and E.  We found that about 98% of the partici-
pants were willing to cooperate  in the experiment.  Less than half of the
people interviewed felt that the old conventional  collection service was
adequate although many were hesitant about trying  the new system or sharing
a municipally-owned container.   Those who were unwilling were kept on the
regular collection system until  the experiment was underway when several  of
them then agreed to participate.   We made special  accommodations to furnish
extra containers or to relocate containers to overcome objections.
                                   24

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Operating Experience

     We prepared a carefully maintained log of each call  from any residents
participating in the study.  The log indicates the problems we encountered
during the early days of operation.   When a resident objected to a local
newspaper complaint that his neighbors were being used as guinea pigs in
the experiment,  the newspaper conducted a telephone survey of some 25 persons
included in the experiment.  None objected and many praised the new system as
a considerable improvement over conventional  collection.   As home owners  be-
came accustomed to the new system,  we found fewer and fewer objections.   We
were so encouraged by results, in fact, that  we requested permission to order
the special collection vehicle to be used in  Phase II ahead of schedule.

Post Test  Interviews

     As explained in Dr. McGaw's report in the Appendix E, "Residential Atti-
tudes Toward Scottsdale Refuse Containerization Experiment", every level  of
service provided with the container system was preferred by users over the
conventional system.  Attitudes toward the city and the collection service
considerably improved during the experiment.   Apprehensions were allayed  and
users heartily endorsed containerization after experience with it.

     The report  points out that whereas 60% of the users agreed that the  city
was doing an excellent job of refuse collection before the experiment, Sk%
agreed afterward.  Users felt that  containers should be made more durable,
and 8% felt that they should be enlarged.   Some users felt that lids should
be lighter to accommodate children  and some objected to the extra distance
they had to walk.  Users indicated  they most  liked adequate capacity (32%);
cleaner alleys (21%); and the fact  that containers stay covered and don't
tip over (12%).

     Before the  experiment, 55% of  the interviewees thought city employees
were doing a good job of refuse collection.   After the experiment, 9k% agreed.
Willingness to share a container with a neighbor increased from 55% to 78%,
after the experiment, those who had shared, were more likely to agree than
those who had not shared.

     In all, the staff was pleased  with results of interviews.  Interviewers
were welcomed into homes and reported enthusiastic reception for the experi-
ment.  The data  and the contacts indicate that containerization achieved
among the users.

     To compare  data obtained in the pre-test interviews with that obtained
in post-test interviews and to compare data collected from the various levels
of service provided, we developed a simple rating system.   The rating system
was used to summarize some of the data regarding attitudes to create a crude
index of the favorability of the various levels of service.  Using 1,000  as
                                      25

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a perfect service which every user would agree would be satisfactory,  the
following indices were developed and arranged in the order in which service
was favored (See Appendix E):

                 Level of service                      Favorabi1ity Index

     1.  160 gal., one per home, once per week                 0.932
     2.   80 gal., one per home, twice per week                0.919
     3.  300 gal., two homes, once per week                    0.90^
     k,  300 gal., four homes, twice per week                  0.868
     5.  160 gal., two homes, twice per week                   0.860
     6.  Conventional train service, twice per week            0.651

     All levels of service using mechanization and furnished containers
achieved a higher level of acceptance among users than conventional service.
Note that once-per-week service achieved a higher level of acceptance  than
twice-per-week.  We feel that this difference results from the extra capacity
that is available to the users since containers were sized for first-of-the-
week col lections.

     Based on analysis of the results and considering the economics, we
decided to use levels of service numbers 2 and k in Phase II.
                                         26

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               PHASE II:  IMPLEMEN1'! NO MFCnANIZEC COM^CTION
     Phase I  determined that a system of cor. I ainer: «:ir.g residential  refuse
in municipally owned containers collected hy a mechanical  vehicle was both
feasible and acceptable to residents.  Pnase II was  an extension of the
successful research of Phase I.  Stated generally, the broad objective of
Phase II was to demonstrate the feasibility of various mechanizations of
residential  solid waste collection.   With the prototype equipment on hand,
the plan was to work on modifications which would improve productivity.
With these improvements, we expected to demonstrate  the projected economics
by analyzing performance and documenting costs.  Corollary objectives of
Phase II  included the development of techniques to improve public accept-
ance, publicize the demonstration, measure and find  solutions to safety
problems and improve sanitation and working conditions.

     The specific objectives for Phase II were clearly stated in the appli-
cations and are listed below;

     Barrel  Snatcher (Telescoping Arm Loader)

         A.   Demonstrate and report on the operation of the Barrel
             Snatcher in terms of durability,  safety, control-
             ability, maneuverability and training required to
             operate.

         B.   Collect and report on the costs incurred by the use of
             the Barrel Snatcher, the speed of pickup, and capacity
             under the conditions of service in the  experiment.

         C.   Work to improve the Barrel Snatcher in  terms of design,
             construction, safety, durability and economy.

     Litter Pig (Articulated Arm Loader)
         A.
         B.
         C.
Demonstrate and report on the operation of the Litter
Pig in terms of durability, controlabi1ity, maneuver-
ability and training required to operate.

Measure and report the cost of operation, the speed of
pick up, and capacity under the conditions of service
in the experiment.
Make improvements in the Litter Pig
durability, economy and sanitation.
in terms of safety,
                                     27

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     Trash Hog  (Mobile Transfer Station)

         A.  Demonstrate and report on the operation of the Trash Hog
             in terms of durability, safety, controlabi1ity, maneuver-
             ability and training required to operate.

         B.  Collect and report on the costs incurred by use of the
             Trash Hog and the savings and increased productivity for
             collection vehicles.

         C.  Report  improvements to the Trash Hog in terms of safety,
             durability and economy.

     For all mechanized vehicles, our objective was to implement their use in
as much of the city  as possible to reduce the cost of service and compare the
various vehicles to  identify the advantages and disadvantages of each.

                                 Collection Equipment


     Mechanizations  demonstrated in Phase II in addition to old Godzilla pre-
viously described, included five pieces of equipment,

Modified Rear- or Side-Loader

     Description.  The simplest mechanization is a kit to modify a rear- or
side-loading packer  truck to equip it to dump the 80-gallon curb containers.
The kit is a U-shaped rack into which the container is inserted from the side.
The rack is pivoted  by a pneumatic or hydraulic ram to dump its contents into
the loading hopper.  It costs less than $1,000, has a container handling cycle
time of about 10 seconds, handles 80-gallon containers, and is fed by hand.
Two units may be mounted on each truck so the truck can serve both sides of a
street or alley.  This mechanization is useful  for a small community or one
starting a containerization program.  It is economically competitive only
where homeowners, subdividers or others provide containers.

     Final Modifications.  To provide a back-up to the Litter Pig, the modi-
fied rear-end loader was employed.  The operation required two men.  One
workman would drive  and the other would place the 80-gallon container in the
yoke, dump the container, and return it to the curb.  The vehicle was re-
cently replaced with a Shu-Pak side-loading truck with the yoke mounted on
the side.  The operation now requires only one man who steps out of the cab,
dumps the container, returns to the cab, and drives to the next container.

Barrel Snatcher - Telescoping Arm Loaders

     Descript ion.  This truck, the backbone or workhorse of the mechanizatior
family, provides the least expensive collection system, is fast, flexible,
and has high capacity.  It is presently in operation in Scottsdale and known
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as the "Son of Godzilla".  (Our modiiiuJ f.ont lor.ci&r was called "Godzilla".)
It empties containers into a 35-yard pa-'l-cr boi
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service and studied for  improvements.   It was soon noted that the grip hand
which grasps the container was open toward the front.  The driver could
drive up to the container, grip  it for  dumping, and lift it.   When releasing
the container to swing the boom  away, however, the thumb would hit fences
beside the 300-gs11 on container.  The container grip was rebuilt so that it
would grasp the container from the alley side of the fence instead of the
side toward the truck.  The thumb would then open toward the truck instead
of toward the fence.

     The first Barrel Snatcher required the largest number of changes as ex-
pected.  Below is an item by  item discussion of the major modifications made.
Those who are interested in more technical information are invited to con-
tact the Superintendent of Equipment Maintenance.

     1.  Wiring System.  The wiring system of the Barrel Snatcher controls
         was the cause of constant electrical  failures.  The system was
         built with push on connectors.  Bolt and nut connectors and larger
         wire were installed and relays were eliminated to give the truck a
         heavier duty electrical system.

     2.  Boom Mounting.  The main frame of the boom mounting and the center
         pin of the boom could not stand the shock of the boom moving and
         broke several  times.  A complete new mounting was built from £ inch
         rather than 3/16 inch steel.  Extra gussets were added and a
         3x5x5 inch oblong tube was extended to the left  side of the
         frame rail.  The center pin was extended five inches so that it
         could fasten to both the top and bottom of the frame.   A £ inch
         steel  plate was added on the bottom of the frame to accommodate
         the extended center pin.

     3.  Boom Swing Motor.   The hydraulic rotary motor which  swings the
         boom was broken off several  times because it couldn't  withstand
         the inertia!  force of the moving boom.   Several sets of bolts
         were sheared off.   A hydraulic ram and bell  crank was  installed
         to provide more positive action.

     U.  Control  Handle.   The control  handle delivered by the manufacturer
         was bulky and difficult to operate efficiently.  To  provide a
         framework for a better and less bulky handle,  the control  stick
         utilized in helicopters was  obtained and adapted for the Barrel
         Snatcher.   The control  has ten separate motions and  can be oper-
         ated with one hand.

     5.  Boom Speed.   In order to increase the speed of the boom and there-
         by decrease the time needed  to grasp and empty the container,
         1  inch  hydraulic lines were  installed from the pump  to the control
         valve.   The control  valve itself was  also replaced with a larger
         valve.   This  adjustment proved successful  as the boom  can now be
         moved  faster  and yet  not too fast to be a safety hazard.   Cycle
                                   32

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         time to dump containers Was reduced from 18 to 15  seconds.

     6.  Boom Bearing.  The carrier bearinq on the inside and of the  ex-
         tension section of the boom wore out faster than would  be ex-
         pected.  The bronze plate bushing was replaced with  two ball
         bearings.

     7.  Container damp.  To grasp the container, the first  truck had
         to approach the container, extend the boom and clamp, dump,  return
         the container to the ground, retract the boom and  clamp and  move
         to the next container.  To eliminate the extension and  retraction
         time, the inside finger of the clamp was extended  and the outside
         thumb was cut back.  Thus, when the container was  returned to  the
         ground, the operator could open the thumb and swing  the boom away
         from the container rather than retracting the entire boom and
         clamp.  This modification reduced the cycle time by  several  seconds.

     8.  Boom Stroke.  One of the first observations made on  the new  truck
         was that the refuse was not being properly dumped  into  the hopper
         on the top of the truck.  To correct this problem, the  apron along
         the top of the truck had to be cut back and the upper end of the
         hydraulic hoist ram bracket had to be remounted to give the  boom
         a longer stroke in the up position.  This correction also raised
         the boom off the ground to the level desired for container grasp-
         ing when the boom was depressed.   Previously, the  boom  would touch
         the ground fully depressed.  We substituted a foot at the top  for
         a foot at the bottom of the stroke.

     9.  Air Control  Valve Lines.  The truck was delivered  with  nylon lines
         for all air control valves.  These proved to be inadequate and
         were replaced with copper tubing.

    10.  Main Hydraulic Pump.   The hydraulic pump which powers the boom
         was changed from a 19-gallon pump to a 29-gallon pump.   The
         higher volume pump provided more power to the entire boom
         mechani sm.

    11.  Thumb Hose.   The hoses to the thumb and wrist of the clamp orig-
         inally went  through oblong tubing to guide it while  the arm
         telescoped in or out.  In this device the hose would double  up and
         wear against itself.   A separate pipe was installed  for each hose
         to stop this type of wear and increase hose life.

     The second barrel snatcher required many of the same adjustments that the
first truck required.   The truck was rewired, the boom mounting  was strength-
ened, and the control  handle was installed by the shop.

     There were many problems, however, which were different  primarily  because
the second Barrel Snatcher was designed to transfer its refuse to the Trash
Hog.  The back door of the Barrel Snatcher, for example, was  not strong
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    a
Iff"

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enough to take the force of compact ioii   f-\n sections, of the back door have
been replaced.  The other modifications w-ie as fallows:

     1.  Side Rails.  The side rails which cai ry the packer were modified
         to carry the packer up and away from the Floor.  The bearing sur-
         face was extended from one Foot to three feet and a phenolic
         plastic was used instead of wood for the bearing.  The channels
         in which the bearings rode also had to be reinforced.   These
         changes enabled the packer to move smoothly on a strong framework.

     2.  Door Chain.  The ram compacted refuse against the door with enough
         force to keep the door from opening.  A two incn hydraulic ram
         operated a chain arrangement which had one chain to pull  up and one
         chain to close the door.  This system was replaced with a five inch
         ram and two chains for the up motion and two chains for the down
         mot i on.

     3.  Transfer Device.  The Trash Hog proved to be too long for the mount-
         ing of the centering device for transferring.  The centering device
         was,  therefore, mounted on the Barrel  Snatcher.  The hooks which
         connect the Barrel  Snatcher to the Trash Hog were modified to change
         the stroke of the arms and the angle of connection.

     4.  Quick Coupling Unit.  Rather than draw power for  raising the rear
         door from the Trash Hog's tractor, a unit was designed which enabled
         the transfer to be accomplished with hydraulic oil  from the Barrel
         Snatcher.  Two hydraulic hoses at the right rear of the trailer
         connect to the hydraulic system of the Barrel Snatcher.  A control
         panel at the left rear of the Barrel Snatcher has enabled the driver
         to stand at the point of connection, control the engine and ram speed
         and open and close the rear door of both the Trash Hog and Barrel
         Snatcher.  The Litter Pig was similarily equipped for transfer.

Litter Pig - Articulated Arm Loader

     Description.  The Litter Pig is shown in an accompanying drawing
(Appendix F) and photo (Figure 2 ).  It consists of Western Body and Hoist's
Shu-Pak side-loader equipped with an articulated, back-hoe style arm that
reached over parked cars to grasp containers.  It had a right hand drive to
accommodate manual loading and good visibility.   It was operated by a simple
one-hand control  that worked through electric switches to operate solenoid
valves in the hydraulic system.  The equipment  handled 80-gal Ion containers
and was equipped with an optional orange peel bucket to grasp plastic or
paper bags, boxes, piles of shrubbery clippings or other material.  It has
a cycle time of dround 30 seconds.  An important design feature was that
containers are turned before being released so the operator drove the truck
up to a container and away from it without clearing the mechanism away from
                                      35

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                                                                                                                                                                     *T •

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the container.  The hopper is cleared «.oi,L i nuously i.y a reciprocating  ram.

     Final Modifications.   The driver of *he Litt-;r r'.g discovered  that  the
back-hoe style arm was difficult to operate.  A *oi«sc,op
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     Transferring does not keep collection vehicles away from their routes
for longer than about ten minutes.  The Trash Hog is served by a tractor
equipped with hydraulic and electrical equipment.  It can be handled and
set up by one man who must leave the cab only to make electrical and hy-
draulic connections.  He may have a small amount of litter to pick up near
the tailgate, but littering is minimal.

     Trailers cost around $23,000 each, the tractor about $20,000 and the
tailgate and ejection plate modifications start at about $3,000.  The system
is much less expensive than conventional transfer stations and much more
economical in use since the station may be set up in temporary, convenient
locations.  Scottsdale set up the transfer station in parks, church parking
lots, on streets adjacent to vacant lots, on vacant lots and in similar
locations.

     Final Modifications.  The Trash Hog required modification to eject its
load properly at the landfill.  The truck was designed to eject in two steps.
The ram would engage the ejection plate and push the load one half the dis-
tance to the door of the trailer.  It would then retract and reengage the
ejection plate to force the load the rest of the way out.  In two motions,
however, the ram did not have enough power to eject the load completely.
This problem was solved by making holes in the ejection plate for another
coupling with the ram.  Now the trailer ejects in three motions with enough
force to empty the trailer.

     As in the case of the second Barrel Snatcher, the mechanism which opens
the rear door had to be strengthened.  To solve the problem, the door opener
chain sprockets were fastened to the hydraulic yoke rather than on each side
of the shaft and a larger cylinder and four chains were installed.  To ac-
commodate transfer, hydraulic lines were installed so that the Trash Hog
could draw its power from the Barrel Snatcher or Litter Pig as noted earlier.
The strengthened door mechanism and new hydraulic arrangement with the con-
trols for transfer at the rear of Barrel Snatcher and Litter Pig have greatly
improved the transfer process.

Experience With Manufacturers

     During the demonstration period we worked with many various industries
to develop specialized products.  Because we were demonstrating a system with
a much higher capital cost than conventional  collection systems, and a system
which would favorably compete with the best available on the basis of eco-
nomics, productivity, convenience, safety or sanitation, we expected to have
the kind of aggressive interest in product development that would make our
task an easy one.  We were generally disappointed, however, and a few comments
about our experiences may be of interest.

     We met with the company several times during 1968 and finally worked
out the original concepts for the Barrel Snatcher as a first step in a series
of mechanizations that would finally produce a non-stop collection vehicle.
                                   38

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Western agreed to undertake the design and development costs provided the
city would purchase containers and demonstrate the equipment in use.
Western indicated its intent to patent the idea and to manufacture the
equipment as part of its line of refuse collection equipment.

     Accordingly, the demonstration grant application was filed and finally
granted.  After Phase I  had demonstrated the success of the concept,  we
ordered the first Barrel Snatcher and met several  times with Western  to
refine details of the design.  Meanwhile, we also applied for grants  for
the Litter Pig and Trash Hog and received supplementary authorization to
demonstrate them.  Western agreed to manufacture these pieces of equipment
also.

     In December 1970,  with the first Barrel  Snatcher delivered and operat-
ing, the second ordered,and the Litter Pig and Trash Hog on the drawing
board, Western was purchased by Maxon Industries.   After study, Maxon agreed
to fill its obligation to deliver the prototype Litter Pig and Trash  Hog
but indicated no interest in further development,  sales or orders for those
items.  We received numerous postponements and finally threatened to  sue for
breach of contract.   Subsequent deliveries have been delayed to the detri-
ment of the project.  The city is now awaiting its third Barrel Snatcher
almost two years after the order for it was placed.

     During the demonstration period we received less and less interest in
our problems and very little support from the manufacturer.  Modifications
and improvements have been constructed by our equipment maintenance personnel.

     To assure a continuing source for improved equipment, we have approached
several other manufacturers to try to work out a basis for joint development.

Driver Training

     With the receipt of the first Barrel Snatcher, the city was faced with
the unique task of training a driver to operate a  vehicle that differed
considerably from refuse collection vehicles  of the time.  To accomplish the
task, it was decided that a competent,  skillful driver would be selected from
the refuse crew and  essentially,  be allowed to learn by doing.  A number of
containers and obstacles were placed in the refuse yard to create a working
situation similar to what the driver would encounter in a typical  alley and
street.  For a week, the driver practiced grasping, lifting, dumping  and
returning containers to the ground.

     When we felt confident that  he could control  the powerful arm of the
Barrel  Snatcher,  he  was  sent out  on a collection route.  Initially,  it took
the operator as much as  an hour to do several  blocks of an alley,  but within
                                      39

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a month he was able to cut the collection time in half.   After the initial
period of considerable improvement, the operator continued to become more
proficient with the arm and truck and settled into a period of slow but
steady improvement.  In September 1971, for example, the operators of the
two Barrel Snatchers were averaging 263 homes per hour of collection.   In
June 1972, this rate had increased to 271 homes per hour of collection.

     The operator of the second Barrel Snatcher went through the same learn-
ing process except that he had the advantage of assistance from the first
driver.  Both operators shared experiences, have helped each other improve
performance, and solved driving problems.

     The Litter Pig's first driver found the articulated arm quite a challenge.
The arm was designed with one more pair of movements than the Barrel  Snatcher.
The hand and arm was clumsy and frustrating to learn to operate.   The driver
continued to work hard to master the arm and, after several  months, was  able
to become proficient.  The replacement telescoping arm was significantly
easier to master.  The driver is now averaging over 125 homes per hour of
col lection.

     The 65-feet long Trash Hog poses a different type of driver training
problem.  The operator must be able to negotiate the sharp turns found
throughout the city with safety.  During Phase II the Trash Hog was driven
by two equipment operators who were selected on the basis of their skill and
experience with trailer driving.  The drivers learned to handle the long
trailer through experience in the yard and in the field and have had no
accidents with the vehicle.  Part of their success in learning to drive  the
Trash Hog was their concern for safety and their careful  selection of routes
to move about the city.

     Our Personnel Department has worked out a comprehensive program of  in-
struction and training for new and prospective drivers.   Future drivers  will
be the product of that program and will come to the position with all  of
the skills except the manual dexterity to operate the controls.  We have
trained a number of back-up drivers and have found that most drivers de-
velop sufficient dexterity in about two weeks.

                                PHASE II:  CONTAINERS


80-Gallon Container Design and Fabrication

     During Phase II, the 80- and 300-gallon containers were modified con-
siderably In both design and construction.  The Phase I  80-gal Ion container,
manufactured by County Plastics, consisted of a circular lid,  container, and
four caster wheels fastened to the bottom.  The container was designed to
keep the mold simple and to make a container at minimal  cost that would  do
the job.  The lid was molded in one piece, reinforced by p'.ywood, cut so that
hinges could be installed, and bolted to the container.   These improvements
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made the container usable, but, after a year, breakage of the light 8
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could not withstand the punishment of containing large amounts of refuse  and
being picked up and dumped by the Barrel Snatcher.   The cost of the 300-gallon
container was $90.00.

     To obtain the advantage of the stronger piano hinge, the back side of
the container and lid were flattened.  Ropes were again installed to control
the lid, but cutting of the ropes by juveniles became a problem.   The lids
were more than four feet  in diameter and were awkward and heavy to handle.
The container was made of the cross-lined polyethylene.  To solve these pro-
blems, a new lid was designed which returned to the original lid in that  the
lid was cut and the hinge installed along the cut on the top.  The small  sector
was bolted to the container.  The movable portion of the lid was molded so  it
would open to about 100°  and stand open.  This modification has eliminated
the rope lanyards and made the lid much lighter, easier to handle and more
efficient.  The lid has proven to be light enough for children and oldsters
to easily lift with one hand.

Experience With Manufacturers

     The biggest capital  investment in the system is for containers.  In  a
"set" of containers and collection vehicles, the equipment costs about $^0,000
and the containers about  $120,000.  Further, the set up costs of designing  and
fabricating molds is much less than the cost of designing and prototyping
equipment.  So it has been relatively easier to find interested container
manufacturers.

     Our first contacts were with County Plastics of Long Island, who quickly
developed the containers  for Phase  I.  During Phase I we had also contacted
Fusion Rubbermaid.  Fusion showed a continuing interest in the program and
worked with us to develop a suitable 80-gallon container.  We purchased  100
of these containers in the Spring of 1970.  That company has offered subse-
quent proposals to furnish containers, but has not offered as competitively
attractive a life-price combination as Reuter.

     The Reuter Company has worked to develop a functional product and to
meet the requirements for guarantees.  They fabricated and furnished several
trial containers, initiated use of cross-linked polyethylene and have done
many experiments to develop and improve their products.  They furnished con-
tainers guaranteed tor five years  in 1970, and ten years in 1971.  Approxi-
mately 1800 300-gallon and 700 80-gallon Reuter containers are now in regular
use  in Scottsdale.

      Interested container manufacturers have been somewhat easier to find and
they have worked harder to develop quality products than equipment manu-
facturers.

Sani tat ion

     Phase  I research into the fly problem concluded that, although spraying
controlled fly population, the predominant factor in fly concentration is
odor created by solid waste on or around containers.   In a climate that
                                      42

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features temperatures in the 120's,  odors can and have accumulated in the City
provided containers, especially in the 300-gallon alley containers,  which are
subject to the hot sun.   Drawing from our experience from Phase I, we decided
to look for ways to control  odor rather than embark on an expensive,  compre-
hensive spraying and container cleaning program.

     Since a large portion of households follow the ordinance requiring putres-
cible materials to be wrapped separately, there are many City provided con-
tainers with no odor problem.  On the basis of this observation,  we decided
that our program to control  odor and flies would be based on citizen complaints
and/or problem areas identified by our service representatives in the field.

     Initially, we used the spraying of containers and lids with  liquid in-
secticides.  This service required one of our men, a truck and spray unit to
go into the field in response to a complaint and spray the container.  The ser-
vice was effective but costly.  Chemicals used had to be nontoxic to children
who frequently play around the containers.

     We were contacted during Phase II by Danner Industries, Inc. of Phoenix,
Arizona, who offered Scottsdale a product for testing that could  reduce fly
control costs and do an adequate control job.  This project, called an Ecopsk,
consists of a plastic container, a powder for controlling odor and perfora-
tions  in the plastic.  The unit has tape on one side and is installed on the
inside of the lid of the container.   When the lid is opened and closed, a
small amount of the powder falls through the perforations into the container.
This powder kills bacteria inside the refuse container and thus eliminates
all odors, including the cause of most odors, bacteria from food  spoilage, etc.

     Two hundred units were installed in the 300-gallon alley containers for
observation.  Our experience with the experiment has been that the powder and
the method of dispersion is effective against odors and, therefore,  flies.
We are waiting for a complete analysis by the Maricopa County Health Depart-
ment to support or reject our observations.  In the meantime, we  have pur-
chased additional Ecopaks from Danner Industries, Inc., and are using them
in response to fly and odor complaints.

     The units cost $.90 each and will last approximately three months.  Since
few containers need treatment and usually only during the summer  months, this
relatively high unit cost is small in comparison to the total number of con-
tainers in service.  The Ecopak can be installed quickly by one person with
a hand stapler.  We found during the experiment that the tape that came with
the Ecopak was not strong enough to hold the unit to the lid.  This method
has worked satisfactorily and will be used unless Danner develops a better
adhesive tape or a new method to secure the unit to the lid.

     The alleys which have the 300-gallon polyethylene containers generally
have less litter and refuse scattered around than alleys with household pro-
vided containers.  The 300-gallon containers and lids make the refuse in-
accessible to dogs and cats and there are consequently no overturned City
                                     43

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provided containers.  The polyethylene lids are connected to the container by
a strong piano-style hinge and therefore, cannot be removed by the wind,  dogs,
cats, etc.  Homeowners on the other hand, tend to become negligent with their
metal and small plastic containers and lose their lids or forget to keep them
on their containers.  The result of uncovered refuse is more flies, odors and
1itter.

     At the curb, the 80-galIon polyethylene container displays the same advan-
tages over conventional metal and small plastic containers.  It is attractive,
inaccessible to dogs, cats,  and insects and has an attached lid.

     From the point of view  of pick up, the polyethylene containers are handled
by the mechanized vehicles in such a way that little if any refuse is spilled
in dumping.  The lid does not fall completely open until the container is di-
rectly over the hopper.  When workmen pick up homeowner provided containers,
they inevitably dump some too early or incompletely and spill  refuse in the
street or alley.  Their collection pace is fast and they tend to leave refuse
where it is spilled.

     The sanitary and litter conditions surrounding the mechanized system and
polyethylene containers in summary, have been superior to those areas of the
City under the train or rear end loader method of collection.   The City is
anxious to containerize more of the City to take early advantage of these
improved sanitary conditions.

                 Status of Patents - Equipment and Containers

     Any patentable ideas conceived and developed by the demonstration become
part of the public domain and are available for use by any one interested.
Most of the equipment configurations and the mechanizations demonstrated  in
this grant, however, were conceived before the grant was awarded and the
patent rights have remained with the inventors.  The modified front loader,
Godzilla, was developed by the grant and plans for this equipment are avail-
able on request from the City of Scottsdale.  The appendix includes a copy
of these plans.

     The remaining equipment and the containers were developed outside the
scope of this grant.  There  are two inventors who have applied for patent pro-
tection.  George Morrison of Western Body and Hoist Company is the inventor
of the Barrel Snatcher.  His rights to the invention were purchased by Maxon
Industries and now vest in that company.   The second inventor is M.G.  Stragier,
the director of this project.  He conceived a basic idea for non-stop collec-
tion and has applied for patent protection for the device.   The application
includes protection for the  container and the Litter Pig loading equipment.
Those two devices are now available for license under the pending patent.  Two
manufacturers, Reuter and Plastifoam of Denver, Colorado have been licensed to
sell containers.  John Pickrell of Scottsdale has been licensed to manufacture
a loading device similar to  the Litter Pig arm and protected by the same pend-
ing patent.  Otherwise, there are no licensed manufacturers of equipment.
                                     44

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     The third inventors are Earl Elton and Howard Smith of Covina,  California
who own an issued patent for the Trash Hog.  The patent gives broad  protection
for mechanical transfer of cargo between vehicles and is presently available
for 1icense.

                   Social Impact of Mechanized Collection

Residents

     Acceptance of Program.   The Phase I attitude survey conducted by Dr.
Dickinson L.  McGaw, Director, Survey Research Center, Arizona State  University,
showed that participants in the experiment were willing to share and use con-
tainers jointly and position containers properly at the curb.  The survey  also
found that before the experiment 55% of the interviewees thought city employees
were doing a good job and after the experiment Sk% agreed that city  employees
were doing a good job.  These findings were all encouraging and were the basis
for our decision to proceed to Phase II and more sophisticated equipment.   We
felt that it  would also be important to examine the attitude of participants
after an extended period of use and without the novelty of participating in a
new experimental  collection system.

     During Phase II, Mr. Dennis Schweiger, a graduate student, and  members
of the city staff conducted a survey (Appendix G), to determine the  attitude
of mechanized collection customers toward the service provided by the new col-
lection system.  Specifically, the survey sought to determine attitude on  two
quest ions;

     1.  Is the new mechanized method an improvement over the old method?

     2.  Is the refuse being collected satisfactorily by the new system?

     The survey was conducted in December 1971 in two separate residential
areas that had been receiving the service for at least one year.  There was
ample time, therefore, for the residents to develop attitudes based  upon per-
formance for  an extended period.  One area was served by the Barrel  Snatcher
and the 300-gallon containers in the alley and the other area by the Barrel
Snatcher and  80-gallon containers at the curb.  Both areas were occupied pre-
dominately by white,  middle class families and were previously serviced by
the train system of collection.   The survey was conducted after a period in
which several  equipment failures with the Barrel  Snatcher had resulted in  er-
ratic service.
                                                 i
     The cumulative attitude toward the question, "Is the new method an im-
provement over the o'd method" was strongly positive with 72.9% expressing a
favorable attitude.   In other words, almost three-fourths of those questioned
felt mechanization was an improvement over the city's fast train system of
collection.   Consistent with these results, 75% favored keeping the  mechan-
ized system rather than returning to the old manual collection service.

     The favorable reaction  to mechanization evidenced by the Phase  II atti-
tude survey has continued as the Public Works Department has received many
                                    45

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inquiries from residents desiring to know when their neighborhood will  receive
the mechanized service.  These  inquiries have come especially from householders
who are displeased with their alley and have noticed that the alleys with the
300-gallon containers are generally cleaner.

     Complaints.  An analysis of the complaints received by the Refuse  Divi-
sion in the month of June 1972, revealed that there were fifty complaints
pertaining to containerized areas and thirty seven to the non-containerized
areas.  The larger number of complaints from containerized areas is largely
attributable to the fact that the city has been placing a number of new con-
tainers in the field each month.  It takes several months for homeowners to ad-
just to sharing a container with neighbors.  Of the fifty complaints received,
for example, twelve pertained to inadequate container size, six concerned neigh-
bors who weren't us'ng their alley container properly, three residents  complained
that the container in the alley was too close to their back yard, two that the
container in the alley was too  far away, and several that the Barrel Snatcher
broke the telephone 1ines.

     The complaints from the non-containerized areas predominantly concerned
sanitary conditions such as papers in the alley, flies and garbage spread
around.  These complaints arise because of the open trailer method of collec-
tion, transferring by dumping trailers and the numerous small containers which
can be tipped over by animals.

     All complaints are  investigated by Refuse Division "Service Representa-
tives", whose sole job is to handle problems such as those discussed.  In
containerized areas, complaints such as "the container is too close to my
pool," the "container  is too far away," and "the Barrel Snatcher broke  my
telephone wire" are resolved by the service representatives by moving the
container to a better  location  or assigning a household to another container.
Messy alley complaints are resolved by  issuing clean up orders to the parties
concerned or, if the city  is responsible, having the city crews clean the alley.

     Although the change to mechanization creates an initial surge  in the com-
plaint rate, the long  range effect showed a reduction  in complaints, and an
improvement in attitude.

      In the Spring of  1972, the Mayor and three of six Councilmen ran for re-
election against a slate that belittled the mechanized system, claiming the
costs involved were far greater than manual collection.  The slate was  soundly
defeated.  Voters demonstrated  their attitudes toward the innovative mechani-
zation by reelecting its  implementors.

      In Spring 1971, the Council began requiring developers of new housing
units in Scottsdale to purchase and provide refuse containers with new units.
This  requirement has met no resistance although neighboring cities are  in
court for similar changes for park and capital improvements.  Several de-
velopers have made furnished containers a sales incentive.

      In general, the mechanization receives strong public support.  The two
                                      46

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formal attitude surveys, the requests for service extension,  the willingness
of developers to provide containers, the willingness of new neighborhoods to
accept service, the compliments and general  conversation all  show that  the
system produces substantially improved public attitudes.  As  new habits are
formed to accommodate the system, attitudes  improve.

Collect ion Workers

     Improved Safety and Working Conditions.  As noted  in the introductory re-
marks, statistics show the occupation of refuse collector to be a hazardous
one.   The solid waste industry, in fact, had the highest injury frequency of
any industrial category in 1971 according to the "Work  Injury Rate" pamphlet.

     This fact is not surprising in light of the nature of the work of the re-
fuse collection.   Workmen must jump on and off collection vehicles continually
in conventional collection systems.  Each day they handle hundreds of con-
tainers,  many overweight and easy to drop.  Some containers have jagged edges
that can cause cuts.  The possibilities for  injury are, in short, numerous.

     The frequency rate of disabling injuries is one major criteria to eval-
uate the safety of an industry.  The frequency rate is determined by multi-
plying the number of disabling injuries times 1,000,000 and dividing the
result by the total number of hours worked.   For the United States, this fre-
quency rate for refuse collection in 1970 was 90.0 accidents  per million man
hours worked.

     During the period July 1, 1970 through  January 31, 1972, or approximately
a year and one half, the frequency rate for  all  four Scottsdale refuse pro-
grams was 6k accidents per million man hours worked.  This average is con-
siderably less than the 90.9 for 1970 for the industry as a whole and a credit
to the Refuse Division's efforts in stressing safety and in the benefits of
mechanizat ion.

     There are, however, significant differences among our programs.   Scotts-
dale1 s brush collection program proved to have the highest frequency rate at
99 accidents per million man hours worked.  These men, who collect materials
including tree trimmings, stumps, and cacti, are subject to a variety of in-
juries such as flying materials from their chippers.

     The next highest frequency rate for the year and one half period is found
in the city's conventional collection system which utilizes the train method
of collection.  The workmen ride the trailers between pickups and can be in-
jured if they fall off or jump off carelessly.  They must also lift and empty
the containers over the side of the trailer.  The frequency rate for this
program was 89 accidents per million man hours worked, only slightly less than
the 90.0 for the industry for the nation in  1970.

     The city's two mechanized systems, Commercial Refuse Collection and Con-
tainerized Refuse Collection, demonstrated one of the most important benefits
                                        47

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                           TABLE 8
        ACCIDENT FREQUENCY RATE OF DISABLING INJURIES
                         1969 - 1971
                     SELECTED INDUSTRIES
INDUSTRY
Automobile Manufacturing
Chemical Acid Manufacturing
Structural Steel Fabrication
Highway Construction
Structural Metal Work
Logging
General Building Construction
Municipal Employees
Coal Mining
Parks & Recreation Departments
Fi re Departments
Pol  ice Departments
Refuse Collection
   FREQUENCY RATE PER
MILLION MAN HOURS WORKED
          1.53
          6.37
         15.07
         16.13
         16.58
         17.94
         18.33
         29.1+2
         34.29
         36.04
         ^7.32
         48.15
         98.80
                                 48

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of mechanizing solid waste collection.  In the year and one half period,  there
were no disabling injuries in either program.   A man riding in a cab emptying
containers by controls in the cab simply is not subject to the dangerous  con-
ditions that confront workers in conventional  systems.   He is also more atten-
tive  to his work as his working environment is more pleasant.  Our Barrel
Snatcher, Litter Pig, and most of our commercial drivers work in air condi-
tioned cabs.  In a climate that can have temperatures as high as 120°, this
certainly is ol" benefit.   The Barrel Snatcher drivers even have stereo tape
players to make their work a little more enjoyable.

     Less injuries mean,  of course, less time away from work,  fewer payments
for hospitalization and other benefits, and, of course, a better attitude among
employees and their families.  Although we did not include a cost benefit from
safety in our economic analysis, it is a factor that should be weighed heavily
in favor of mechanization versus conventional  collection when municipalities
or private firms compare and study the two systems.

     Displaced Workmen Programs.  Since the Barrel Snatcher replaces about
eight men and the Litter Pig replaces four men, we put special effort into pn -
viding for the employees who were being displaced.  Some of these experiences
may be of interest.  Temporary employees have been used to replace employees
lost through normal attrition, college students for a special  Saturday collec-
tion crew, Public Service Careers (PSC) training resources have been tapped
and promotion and transfer have been utilized to take care of employees dis-
placed by mechanization.   Since most of the displaced employees have advanced
to more attractive work and to higher paying jobs, mechanization has been ac-
cepted by our employees.   They are eager to assist us to implement the remain-
der of the program.

     Use of employees on a temporary basis to do the work performed by per-
manent employees who have terminated, transferred or received promotions  is
the simplest method of accommodating containerization.   The temporary employee
fills the position until  he is no longer needed and then is terminated.  He
is hired for a limited period and knows when he starts work that he can count
on employment for only a limited time.  During his temporary employment he
receives limited fringe benefits and is paid only for the hours actually
worked.  Many of these temporary employees have eventually received perman-
ent appointments to fill  vacant positions.  The system works well and offers
advantages for training and selection.  Supervisors have a chance to work
with the man before he receives a permanent appointment, to train him, ob-
serve his work habits and acceptance by the rest of the crew.   If he is not
productive on the job or if no vacancy is available, he is terminated at  the
end of his temporary appointment.

     Several years ago, we began using college students for summer work.  We
found that they were willing, capable workers,  set high standards of depend-
ability and performance and were a good example for the rest of the crew.
When they returned to school, we rearranged our work schedule to keep some
                                         49

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of them employed working Saturdays.

     Full time employees strongly prefer this standard Monday through Friday
workweek.   It gives them an opportunity to be with their families on the
same days off as their working wives, to have two consecutive days off on a
regular basis, and to have the same working hours as their friends and asso-
ciates.

     Because of their interest, we worked with our college students and their
friends to  set up a Saturday crew of college students.  Many were athletes
who used their Saturday work experience to keep in shape as well  as to earn
money for gasoline, tuition, board, dating, and so forth.  It was a popular
and effective program.

     We continued to give the front loader truck drivers and the foremen
staggered days off and use them on Saturdays to support the college students.

     After  several years of experience, we began to encounter a few problems.
Inconsistent supervision had frustrated the college workmen.  The program had
become a burden on the foremen because of the personnel handling problems and
because none of the four wished to accept the major responsibility to overhaul
the program.  We placed more containers in the field to eliminate the need for
the program and now no longer provide refuse collection service on Saturdays.

     The Public Service Careers program, funded by the United States Depart-
ment of Labor, has helped us provide new employment for employees displaced by
mechanization.  PSC retrains these employees for jobs  in other departments.
The program, for example, has trained one of the refuse collectors for the
position of Street Maintenance Man i  in the Street Division.  This employee
was subsequently given on-the-job training for work on complex traffic sig-
nals and was recently appointed to the position of Traffic Signalman.  In-
stead of collecting refuse, he  is now servicing electronic traffic control
devices.   In another  instance, a workman was transferred to the Sewer Divi-
sion and trained as a Sewer Serviceman.  Both employees ended up in higher
paid jobs because of the Public Service Careers program and their own interest
in self  improvement.

     Promotion and transfer, in addition to the PSC program, have assisted in
our efforts to retain employees no longer needed.  Vacancies created in the
Refuse Division itself, by retirement, or individuals who have quit their job
are one source of placement.  Some displaced workmen have been promoted into
positions  in Brush Removal, Commercial Collection, and Non-Containerized
Col lection.

     Workers have also been transferred into vacant positions in other de-
partments.  Men who formerly collected refuse are now  found in positions such
as sewer serviceman, sweeper operator, parts man, and  parks maintenance man.
In most cases, their transfer has been to a higher paid job.

     Our careful placement of displaced employees in good jobs has kept morale
high  in the Refuse Division.  Employees know they will have an opportunity to
                                          50

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apply to become one of our mechanized vehicle operators or that the staff
will make every effort to locate for them another employment opportunity in-
cluding the provision the training required for jobs at higher skill  levels.

Aids to Phase  II Implementation

     Public Relations

     Solid vinste generators in Scottsdale as in all cities in the U.S.  take an
intense personal interest in their refuse collection service.  The service is
visible as residents can observe both the refuse crews and the results  of their
work several times each week.   Solid waste collection, in short, is one of the
most important ways citizens judge the efficiency and effectiveness of  their
local governments.

     The City of Scottsdale, therefore, has been cautious and thorough  in its
public relations program.  Throughout the experiment, extensive use was made
of  local and national press, radio, and television stations, magazines, and
professional publications.

     To begin with,  interest catching and somewhat unique names were selected
for the various vehicles  in the mechanized family.  The modified front  end
loader used in Phase I was called "Godzilla" and became known nationally as
Scottsdale's trash eating monster.  The first Barrel Snatcher was given the
label "Son of Godzilla" to draw a connection with the original Godzilla and
to  take benefit from the popularity of that name.  The side loading mechan-
ized vehicle was called the "Litter Pig" and the mobile transfer station was
named the "Trash Hog."  These names created a more positive attitude toward
the mechanization project.

     When the first Barrel Snatcher was delivered to Scottsdale, City Council
member Mrs. Warren Gentry established a first for the solid waste collection
industry by holding a tea party in honor of the new arrival.  The party,  which
drew more than 100 local  women, was held in the Council Chambers of Scotts-
dale's City Hall, and was characterized by candles, sterling silver,  cookies,
floral  arrangements, and even piano music from the balcony.  The "Son of
Godzilla" was cordoned off in the parking lot where it could be inspected by
the ladies.  The Mayor and Public Works Director addressed the women explain-
ing how the mechanized vehicle and containers will work and Mrs. Gentry fol-
lowed the presentations with a film,  shown on a split screen, of a race between
the Son of Godzilla and a manual  collection crew.  Each provided service to 28
homes.   The Barrel  Snatcher won by 2^ minutes.   The party gained national
attention for its uniqueness and generally aided the reputation of the  new
collect ion vehicle.

     The "Son of Godzilla" was also introduced to the children of the com-
munity by demonstrating it at  several  schools and parks.   The children  were
allowed to get behind the controls and get a feeling for  how it operates from
the cab.   It was felt that the children would communicate to their parents
their exciting experience at the school  or park and once  more bring the tax-
payer's attention to their mechanized vehicle.

     Before containers were placed in a new area, employees of the Refuse
                                     51

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Division originally called on each home to explain the new system,  emphasiz-
ing its advantages and offering to return to work out any problems.   Since
the system received such wide and favorable publicity, we found that this
practice was no longer essential.  Instead, if the resident is not  at home,  a
letter is left at the door.  The letter (Appendix C)  explains that  the resi-
dence has been selected to receive "Scottsdale's unique containerized refuse
collection system" to assure better collection service.  It describes how to
dispose of refuse, how to handle the new container, and what to do with extra
refuse.  Finally, the letter gives the name and telephone number of the service
representative to contact  if there are any problems,  recommendations, or com-
plaints.

     We have found that the best way to handle the containerization of new
areas, enforcement of refuse ordinances, inquiries, or complaints on any of
the city's collection program is to employ service representatives.   Our ex-
perience has shown that women are significantly more effective in this posi-
tion than men.  A large part of the day-to-day refuse service work is with
housewives who are home during collection hours.  Men, even dressed in a city
uniform, tend to frighten housewives who frequently are home alone and often
embarrassed by their appearance.  When our lady service representatives knock
on the door, housewives are more inclined to be receptive, cooperative and
less frightened.  In dealing with men, female service representatives are
again more effective than male representatives.   Men can be argumentative and
resent the city telling them, for example, "to clean the alley."  When a woman
approaches them regarding a littered alley, however,  they tend to be embar-
rassed that they allowed their alley to get that bad and, generally, politely
agree to comply.  As citizens learn that they can reach these service repre-
sentatives at any time of the working day to ask questions or present com-
plaints and because service representatives have been able and tactful en-
forcers of the city's solid waste regulations, the service representative
position has been a valuable and successful part of our public relations pro-
gram.

     Locally, Scottsdale has taken advantage of the public relations capa-
bilities of newspapers and radio and TV stations.  Opportunities to publicize
the mechanized collection system have seldom been allowed to pass.   During
the recent celebration of  1972 Public Works Week, for example, the local news-
paper was invited to run a photo page on the Public Works Department.  Pre-
dominant on that photo page were pictures of the Barrel Snatcher, Trash Hog
and Litter Pig.  The Mayor, City Manager, and Public Works Director have been
invited to discuss Scottsdale's mechanized program on radio and TV programs.
They have also made presentations to local civic groups such as the Chamber
of Commerce, League of Women's Voters, and Earth Day Forums.  These presenta-
tions have been an important means to expand the community's knowledge of the
mechanized refuse program.

     The City of Scottsdale publishes a quarterly brochure called "Steps
Forward" which contains information and pictures of the various activities of
the city.  Steps Forward is made available to many of Scottsdale's citizens
as a utility bill filler and is used by the staff as a mailing item answer
                                       52

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to written inquiries.  As early as Summer 196?, the Public Works Director was
preparing Scottsdale for the mechanization experiment through an article in
Steps Forward entitled "City Organizes Trash Revolution."  In the Spring 19&9
edition, an article notified the public that they would be questioned on their
reaction to Phase I  of the experiment.  Other articles on the progress of the
experiment have appeared periodically to keep Steps Forward readers informed
of our progress.

     The Scottsdale mechanization experiment has received nationwide attention
that indirectly has helped our local public relations program and perhaps,
more importantly, raised interest in mechanization and its possibilities in
other communities.  Scottsdale's program has been discussed in over fifteen
articles which have appeared in such magazines as "Fortune," "The American
City," "Waste Age," "Nation's Cities," "Public Works," and "Western City."
It has also been featured in "Weekly Reader" and the "Christian Science
Monitor".  A bibliography of these articles is included.  Public Works
Director, Marc Stragier, recently appeared on a talk show on a Seattle TV
station and Jias made a number of presentations to nationwide professional or-
ganizations such as the Western Division of Governmental Refuse Collection jnd
Disposal Association, and the American Institute of Aeronautical and Astro-
nautical Engineers at Albuquerque, New Mexico, the southeastern chapter of
International City Manager's Association, to seminars at the University of
Houston, University of Wisconsin and University of Washington.  He will pre-
sent results of our work to the '72 Fall conference of the American Public
Works Association (APWA).  APWA selected Marc as one of the top ten Public
Works Men of the Year in 1972, partly on the strength of this work.

     A unique Innovation Conference was held in 1969 in Scottsdale which, al-
though not designed as a public relations effort, certainly drew interest to
our program.  The conference was sponsored jointly by the U.S. Conference of
Mayors, the National League of Cities and "Western City" magazine.  Each regis-
trant at the conference was required to present one of his own innovations.
Scottsdale demonstrated the Barrel Snatcher and explained its collection systems
to the visiting Mayors, Managers, and Department Heads from across the country.

     The city also prepared a special summary report describing its work.  This
report has been mailed or distributed to over 400 cities, private haulers,
manufacturers, consultants and others.  In addition more than 100 people have
visited Scottsdale to watch equipment operate.  Numerous slides and movies have
been distributed.

     Refuse Ordinance

     In November of 1970 the City Council thoroughly revised, updated and adopted
a comprehensive ordinance regulating refuse handling in Scottsdale.  The or-
dinance (Appendix h) defined the various types of solid waste, gave the city
exclusive right to collect refuse and authorize franchises, permits, or licenses,
described how refuse is to be contained, established collection procedures,
regulated collection from commercial establishments, listed prohibited sub-
stances, provided for rufusr! «.hnr«|fs-., t-M ahl KN«-d rlif- jinlir to lien for ml lec-
tion charges, and lifted unlawful  .KI-..  I IK- m ilinnm «- |ii n'/lilr?1: I I in I  new

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generators will  provide  their own  containers,  suited  for the mechanized system
and conforming to city  specifications.

     According to the ordinance, bulk rubbish  and brush are to be placed next
to containable rubbish on  the scheduled  pick up day.  No more than ten loose
yards  can be  set out at  one  time and  plants, such as  cactus, which are hazard-
ous for  collection, must be  contained in lengths of less than three feet.  The
purpose  of the bulk rubbish  provision is to remove brush, furniture, appliances
and other similar materials  from the  mechanized collection system.

     Residential  generators  are  required to place their household or 80-gal Ion
containers on the scheduled  collection day.  Containers cannot be placed at
the curb before  six o'clock  on the day preceding the  day of collection and
must be  removed  by six o'clock on  the day of collection.  This provision has
helped minimize  the problem  of unsightly containers at the curb on days other
than collection  days.  Where the collection station is located in the alley,
containers may be left  in  place.

     The ordinance also  requires that city provided containers serving more
than one residence be positioned along the rear or side alley not more than
one hundred feet  from the  property line  of any residence.  The one hundred
feet limit was included  in the ordinance because it was felt that it would be
unreasonable  and inconvenient  to require a homeowner  to carry his refuse further
than that distance.  In  most  cases, the  300-gal Ion containers are within ten
feet of  the properties they  serve.

     Since the Barrel Snatcher and Litter Pig cannot  lift containers that have
been filled with  rocks,  sand,  chunks  of  concrete or other prohibited heavy
materials, a  provision of  the  ordinance  sets a five hundred pound weight limit.
Unfortunately, overweight  containers  are encountered  daily as residents show
poor judgment  in  their estimation  of  the weight of their refuse.   A truck and
crew have to  be  dispatched to  empty the  container by  hand or remove enough
refuse so the  collection truck can return.  The service representative is
also dispatched  to talk  to the residents  concerned.

     The resident  is responsible for  the maintenance of sanitary conditions
in the container  and in  the  area surrounding the container.   Putrescible
materials must be  wrapped  before placement in the container and liquids must
have been drained  from the waste.  There  have been many violations of  these
provisions which  have been investigated  and corrected by the service repre-
sentatives in  the  Refuse Division.  These violations are especially evident
In the hot summer  months when  odors develop.

     Two important amendments  have been  made to the Solid Waste Ordinance and
subdivision ordinance that have saved the taxpayers a considerable sum of
money.   The refuse ordinance was amended to require owners or developers  of
new construction  not regulated by  the subdivision ordinance  to supply,  at
their expense, refuse containers which become the property of the city.   The
same requirement was placed on development covered by the subdivision  ordin-
ance.   The effect  has been the containerization of new areas of the city  with
no investment  by the city  in containers.  The city will,  of  course,  replace
                                      54

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the original containers at city expense once they wear out.   This require-
ment has reduced our cost for twice-a week service per home  by $.67 per month
for areas with curb collection and approximately $.30 per home per month for
areas with alley collection.

Scottsdale Plans Advances in Mechanization

     Scottsdale expects to continue work to develop and improve the mechanized
system.

     We are now constructing our own chassis with a midship  engine in and under
the frame and between the axles.  Using this chassis design, with a cab ar-
rangement similar to the Barrel Snatcher, we expect to locate a receiving hopper
beside the cab and a mechanism that will dump refuse from beside the truck into
the hopper.  The shorter travel for containers should greatly improve produc-
tivity.

     We look forward to the day when we can find a manufacturer ready to work
with us to construct a non-stop collection vehicle.  Conceptual  drawings have
been prepared and patent proceedings started on such a mechanization which will
serve our existing 80-gallon containers.

     We hope to induce a manufacturer to make additional  tailgates and Trash
Hog trailers so we can expand our use of this equipment.   We are anxious to use
it on our commercial collection routes.

     The last portion of the city will  be containerized during the Fall of
1973.  Over a third of the city is now served by the mechanized system.  Con-
tainers and equipment for the next third are on hand or on order and for the
last third will be proposed in next year's budget.

     We will continue to make the system available for study by prospective
users.  We can make reservations and coordinate visits for anyone interested
and will  also provide data sheets and other materials.

     Our Council  and citizens are satisfied that the improved services and
reduced costs provide substantial  benefits.

Conclusions

     Based upon our experiences and observations in Phase I I,  we have reached
the following conclusions:

     1.  Containers.  The 80-gallon and 300-gallon cross-linked polyethylene
         containers went through a number of modifications in Phase II.  The
         containers which resulted are  strong, attractive, easy to open and
         dump.  They are resistant to the effects of sunlight  and are, there-
         fore, especially suited to Arizona's environment.  The manufacturer
         has guaranteed the containers  for ten years.
                                        55

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 2.  Consumer Reaction.  In a Phase II attitude survey,  nearly three-
     fourths of the respondents felt that the mechanized system is an
     improvement over the old system.   Complaints change from the subject
     of sanitary conditions to temporary adjustment problems with the  new
     containers.  Mechanization has received strong public support with
     the reelection of a City Council  which has avidly supported mech-
     anization.

 3.  Public Relations.  A strong public relations program can greatly
     assist in the introduction of a mechanized system,   A tea party,
     school visits, an innovation conference, personal contact by service
     representatives, newspaper and magazine articles, TV programs,
     speeches, reports, demonstrations, visits by other officials, and
     good complaint follow-up have all contributed to a successful public
     relations program in Scottsdale.

 4.  Ordinance Provisions.   To back up the mechanization program, the  City
     of Scottsdale has adopted an ordinance which regulates containers and
     their use.  The ordinance requires new developers to provide con-
     tainers for the households in the development.

 5.  Driver Training.  Scottsdale initially trained drivers by setting up
     a training course and allowing the drivers to learn on their own.
     Once the first few drivers became proficient, the experienced opera-
     tors trained the new operators.  The system worked well and will  be-
     come more formalized as new mechanized vehicles are received.

 6.  Manufacturer Experiences.  The support from equipment manufacturer's
     has generally been disappointing.  The interest of Western Body and
     Hoist in the experimental program dissipated when the firm was pur-
     chased by Maxon  Industries.  We are working with other manufacturers
     to develop new sources of equipment.

 7.  Patents.  All patentable ideas conceived and developed by the demon-
     stration are a part of the public domain.

 8.  Safety.  Scottsdale's two mechanized programs, Commercial Refuse
     Collection and Residential  Containerized Refuse Collection, had no
     disabling injuries in Phase II.  This impressive record was accom-
     plished in an industry that had the highest injury frequency of any
     industrial category in 1971.

 9.  Sanitation.  The introduction of the mechanized system with the poly-
     ethylene containers has resulted in improved sanitary conditions.
     Alleys are neater and more sanitary where the 300-gallon containers
     are used.  Flies were controlled in Phase II by reducing odors with
     a powder unit that is installed on the inside of the container lid.

10.  Displaced Workmen.  The careful placement of displaced employees  in
     good jobs has kept morale high in the Refuse Division and generated
     employee support for mechanization.
                                   56

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                    ECONOMIC AND PRODUCTIVITY ANALYSIS

     Perhaps the most important objective of this demonstration project  was
to evaluate the oroductivity and economics of each of the mechanized vehicles.
To be meaningful, this analysis should compare conventional  types of refuse
collection vehicles with what, in this report, are called mechanized.  We  have
attempted in this study to make these comparisons based upon our best  know-
ledge of conventional systems and the data we have collected on the mechanized
vehicles.  Wu encourage the reader to use data on his method of collection and
compare  it with the data contained in this report.  Only in  this way,  can  the
information be of use to your community or firm.

     We also encourage the reader to note the assumptions we have based  our
analysis upon and change these assumptions according to your particular  situa-
tion.  If, for example, the haul time in your area averages  .37 hours  and  the
assumption of our analysis is 1.00 hours, the cost per home  per month  we have
tabulated for the mechanized system in relationship to your  method of  collec-
tion will change considerably.

Vehicle Capacity

     The vehicles compared in this report are the rear end loader, the modified
rear end loader, Godzilla, the Litter Pig, and the Barrel Snatcher.  The Trash
Hog  is discussed in a separate section.

     The rear end loader is one of the most commonly used refuse collection
vehicles in the United States.  The truck normally has a driver and two  work-
men.  The workmen pick up the container or plastic bags, dump them in  the
hopper in the rear of the truck, and return the containers to their original
location.  When the hopper is full, a compaction plate cleans the hopper and
compacts its contents.  The truck has a capacity of up to 25 cubic yards and
can contain 250 homes per load in twice per week collection.

     The modified rear end loader is a rear loader with a yoke attachment  on
the rear that will  accommodate containers.  In Scottsdale's  case, these  are
the city-provided 80-gallon containers.  The crew consists of a driver and one
workman.   The workman grabs the 80-gallon container at the curb, pushes  it into
the yoke, the yoke dumps the container, and the workman returns the container
to its curb location.  Like the rear end loader without the  yoke, the  truck
has a capacity of approximately 25 cubic yards and can serve 250 homes per
load.

     Godzilla, the Litter Pig and the Barrel  Snatcher are all  one man  operated
vehicles.  Godzilla,  the prototype mechanized vehicle, had a capacity  of ap-
proximately 28 cubic  yards and could serve 280 homes per load.   The Litter Pig
has a capacity of 22  cubic yards and can contain 277 homes per load, whereas
the Barrel  Snatcher holds 35 cubic yards and will  serve 357  homes per  load.
The data for the mechanized vehicles was acquired by totaling the number of
homes served in a specific period and dividing that number by the number of
trips to the landfill.  The figures are,  therefore, averages and the actual
                                      57

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number of homes per load at a given time would depend on the circumstances.
First of the week collections are heavier and trucks serve less than the
average.  Second day collections produce more homes per load than the average.

Rate of Col lection

     Another important factor in evaluating productivity of a collection  truck
is the rate of collection.  The rate of collection may be defined as the  number
of homes that can be collected in one hour of regular operation with no allow-
ance for haul ing.

     For the rear end loader, we estimate the rate of collection for typical
crews at 85 homes per hour of collection from the curb.  These homes, of  course,
utilize plastic bags, boxes, or small metal containers and there may be more
than one container per household.

     The modified rear end loader serves 90 homes per hour of collection  in
Scottsdale.  The homes collected utilize the city provided 80-gallon plastic
containers and place their container at the curb for collection.  The two-
man crew using the mechanized loader produces at a faster rate than conven-
tional three-man crews, loading the variety of small containers furnished by
each householder.

     The Litter Pig, which is designed to pick up the 80-gallon polyethylene
container, has a rate of collection of 131  dwelling units per hour of collec-
tion.  The original Litter Pig design using the back-hoe articulated arm  design
proved to be slow and cumbersome.  The initial Litter Pig design had a dis-
appointing collection rate of 61 dwelling units per hour.  With the redesigned
telescoping arm assembly, production was significantly increased.

     The Barrel Snatcher can serve both the 80-gallon plastic containers  at
the curb and 300-gallon containers from the alley by simply changing the  grasp-
ing mechanism.  It has an average rate of collection at the curb (80-gallon
containers) of 61 homes per hour.  In the alley, however, we have found it
much more productive.  Moving down the alley, the truck can empty 82.1  300-
gallon containers per hour of collection.  Since each container serves 3.3
homes, the truck actually serves 271  homes per hour of collection.

     The faster rate of pick up in the alley can be attributed to the fact
that, for curb collection, the truck must negotiate parked cars.  Although
narrow, there are few obstacles in alleys and containers are located at
roughly equal intervals.  The driver in the alley is able, in a sense,  to
establish a rhythm of pick up.

Home-Container Ratio

     The home-container ratio is crucial  to the costs of the alley collection
of the Barrel Snatcher and its prototype, Godzilla.   In our original estimates,
we assumed that the 300-gallon polyethylene container would serve four house-
holds, two on each side of the alley.  In actuality, there proved to be several
                                      58

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reasons why our average number is less than k.O per container.

     In establishing our initial  routes, we found that there were few blocks
in Scottsdale which contain a number of homes evenly divided by four.  Fre-
quently, there would be one, two, or three extra homes at the end of the block
that would not be in a group of four.  Since our policy is not  to assign more
than four homes to one 300-gallon container, we placed another  container, in  the
alley.   If there were three extra homes, they were directed to  utilize the
additional container.  If there were two extra homes on the block, one home-
owner in the adjacent group of four was assigned to the new container creating
two groups of three homes per container at the end of the block.   If there was
one extra 'home, one homeowner in the adjacent group of four was assigned to  the
new container forming one group of three homes per container and one group of
two homes per container.

     Another factor which lowered our average number of homes per container  was
the one sided alley.  In Scottsdale, there are new developments'which, on one
or more sides, have vacant land.   Consequently, we have been faced with the
task of serving only one side of the alley.  Where it is possible to place a
container within one hundred feet of the user's property line,  we have set out
one container for three homes.  In all other cases, we have been required to
assign two homes to one container.

     These two situations have lowered our average number of homes per con-
tainer from *».0 to 3.6 and later 3.3.  Economically, the effect has been to
increase the cost per home per month by spreading the cost for  service and
containers among fewer homes and reducing the rate of collection in homes per
hour for the Barrel  Snatcher.

Investment Costs

     In order to calculate the cost of refuse collection service, a determina-
tion must be made of the investment required to purchase the needed equipment
and the cost to operate that equipment.

     To determine the total  investment cost, we have acquired cost information
from various communities in the Phoenix metropolitan area and from our own
experience, and have assumed three year financing at 10% interest.  This rate
is not  unusual although most municipalities utilize bidding procedures and
purchase vehicles outright.

     The least expensive vehicle to purchase is the rear end loader at a cost
of $27,000 plus $4,050 in finance cost for a total purchase price of $31,050.
The yoke attachment  to serve the 80-galIon polyethylene containers can be
purchased and installed for $1,000 bringing the purchase price  of the modified
rear end loader to $28,000.   Adding $4,200 in financing expense,  the total
price is $32,200.

     Godzilla, as a  prototype, is not available on the market.   We estimate,
however, that it could be constructed by a manufacturer at this time for a
                                       59

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cost  of  $30,000 plus  $4,500 in interest  expense.
would be $34,500.
              The total  purchase price
     Although  a Shu Fak can be purchased  for  approximately  $34,500,  includ-
 ing  interest,  the  Litter Pig,  which is  a  modified  Shu  Pak,  costs considerably
 more.  The  adjustments  to the  truck and the construction and  installation of
 an articulated arm account for an additional  $13,000.  The  vehicle costs
 $43,000,  including adjustments,  and,  adding the  interest of $6,450,  the
 total  cost  is  $49,450.

     The  Barrel  Snatcher is the  most  expensive member  of the mechanized family
 because of  its high performance  capabilities.  The  first truck was purchased
 for  $36,733 in 1970,  but our most recent  bid  for the vehicle was in  excess of
 $50,000.  Since this  huge increase in purchase price can hardly be accounted
 for  in increased labor  and material  costs to  the manufacturer, we can only
 assume that the manufacturer is  passing some  developmental costs on  to the
 customer.   Should  the vehicle  become  mass produced, as we feel it will, the
 cost should drop considerably,  perhaps  to as  low as $40,000 per truck.  We
 will use  $45,000,  however,  for this vehicle.  Adding $6,750 in finance charges
 to this amount,  the truck would  cost  $51,570.

     Table  9 shows the  comparative equipment  investment costs.

                                    TABLE 9
                             VEHICLE  INVESTMENT COSTS
VEHICLE
PURCHASE PRICE    FINANCING COST   TOTAL COST
Rear End Loader
Modified Rear End Loader
Godz ilia
Litter Pig
Barrel Snatcher
$27,000
28,000
30,000
43,000
45,000
$ Mso
4,200
4,500
6,450
6,750
$31,050
32,200
34,500
^9,450
51,570
Operating Costs
     The operating cost for a solid waste collection vehicle is determined in
our analysis by totaling the cost of labor, administration and overhead,
operating and maintenance, and amortization of the purchase.

     In our tabulation, we have used the present salary schedule of the City
of Scottsdale and added 33 percent of the salary to cover fringe benefits.
We have also used the job classifications that we would assign to the various
members of the crew of each vehicle.  The rear end loader is driven in Scotts-
dale by an Equipment Operator I who makes $656 per month.  The other two mem-
bers of the crew are classified as City Workmen and are paid at the rate of
$580.  Adding fringe benefits, the total labor cost per month is $2,4l6.   The
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modified  rear end  loader utilizes one less City Workman and has a total
monthly cost for salary and fringe benefits of $1,636.  The Godzilla,
Litter Pig  and Barrel Snatcher are more complicated to operate and there-
fore  have been assigned to the Equipment Operator  III classification.  The
Equipment Operator  III makes $?80 per month and another $250 in fringe
benefits.   The monthly cost for  tabor for Godzilla, the Litter Pig and
Barrel Snatcher  is, therefore, the same or $1,030 per month.

     To cover the expenses of administration and overhead, 30% of the total
labor expense has been added.  By using a percentage, we have in essence
placed the  highest  administration and overhead expense burden on the system
using the most manpower.  In this case, it would be the rear end loader where
three employees are required.  We feel this is a fair assumption as more
administrative effort and support is  required for the three-man crew than
the one-man crews of the mechanized vehicles.  The higher pay of the mech-
anized equipment drivers, however, offsets some of the effect of applying
the straight percentage.  The highest administration and overhead expense
belonged to the rear end loader at $725 per month followed by the modified
rear end  loader at  $**91 per month.  Again, Godzilla, the Litter Pig and
Barrel Snatcher had the same expense at $309 per month.

     Operating and maintenance costs for the collection vehicles studied
varies.  This cost  includes gasoline, oil, lubrication and other routine
servicing and repair work.  For the rear end loader, our experience has
shown that approximately $1,000 per month is needed to keep the truck in
good operating condition.  Godzilla, when it was in service, required
slightly more than the rear end loader or $1,100 per month.  The Litter
Pig has the monthly average for operating and maintenance expense of $1,005.
The Barrel Snatchers have required the highest monthly investment for this
purpose because of the many modifications that have been made to improve
their report.  The two trucks have averaged $1 ,780 per month but, since a
large part of this monthly average has been one time modifications, we have
used $1,500 per month in the cost analysis.

     The final  cost category of operating cost is amortization of the pur-
chase price of the vehicle.   For this item,  we have assumed straight line
depreciation of seven years with no resale of the truck.  The resale value
was not included because of the difficulty in assigning a value to a vehicle
that has been in heavy use for seven years.   In many cases, refuse trucks
with this much service are worth little more than their scrap value.  The
amortization cost of the Barrel  Snatcher was highest because of its high
purchase price followed by the Litter Pig, Godzilla, the modified rear end
loader and the rear end loader.

     Totaling these costs we find that the highest  monthly operating cost
was the rear end loader's at $4,511  per month,  primarily because of its
high labor cost.   The operating cost  of the modified rear end loader is
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$1,000 less per month because it needs one less crew member.   High mainten-
ance requirements and amortization cost placed the Barrel  Snatcher next  in
line at $3,^55 per month.  The Litter Pig's total  was $2,933  and Godzilla's
was $2,850.

     Table 10  graphically  indicates  the comparative monthly vehicle operat-
 ing costs.
                                  TABLE  10
                           VEHICLE OPERATING COST
                                  PER MONTH
                                   Administration   Operating &   Amortization
VEHICLE                   Labor      & Overhead     Maintenance   of Purchase   Total
Rear  End  Loader            $2416        $725            $1000         $370

Modified  Rear End  Loader    1636         k$\             1000          383        3510

Godzilla                    1030         309             1100          Ull        3850
                                         62

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 Cost Per Home  (Dwelling Unit) For  Service


     The basis of  the economic evaluation  of  the various  collection systems
 if the monthly cost of service per home  (dwelling  unit).   To  arrive at  the
 monthly cost, a simplified yet valuable  costing formula is applied.  The
 formula indicates  relative economic performance.


     The formula to determine the  cost per home (dwelling unit)  per month is
 as follows:
 (No. of Pickups/Month)(Cost of Operation/Month)  ((Capacity) + (Rate)(Haul time)J
                       (Work hours/month)   (capacity)   (rate)


                       +  container cost -   cost per  dwelling unit
By factoring the equation an even more simplified  formula  can  be  obtained:
             Cost  »    (No. of Pickups)   (Cost of Operation)
                               (Work hours)  (Rate)
                   +    (No. of Pickups)   (Cost of Operation)   (Haul  Time)
                                   (Work hours)   (Capacity)
                   +   Container cost
     The factored equation shows cost as the sum of collection  cost, haul  cost,
and container cost or
             UNIT COST  =   Collection cost + Haul cost + Container  cost
Comparative cost of cervice can be determined using the following formula:
   Cost  -  (No. of Pickups) (Cost of Operation  [(Capacity) +  (Rate) (Haul time)]
                          (Work hours) (Capacity) (Rate)

         +  Container Cost.
                                          63

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     The cost elements of the  formula are defined below;

Number of Pick ups  Per Month.  The number of pick ups per month is the number
     of times service  is provided to the generator.  In Scottsdale, as in
     many communities, refuse  pick up is provided on a twice per week basis.
     Although the number of pick ups per month would average 8.6 for twice a
     week service,  we will assume there are nine pick ups per month for sim-
     plification.   For once per week service, the number would be *t.5.

Cost of Operation.  The cost of operation is the total of labor, administra-
     tion and overhead, operating and maintenance and amortization expenses
     for each vehicle expressed as a monthly figure.

Capacity.  The capacity of a vehicle is the number of homes the vehicle can
     serve per loaded trip to  the landfill.  The capacity varies with the
     amount of generation per  household.

Rate of Collection.   The rate of collection is the number of homes the vehicle
     can serve in one hour of  collection excluding haul time.

Haul Time.  The haul time is the time required for the vehicle to make a round
     trip to the  landfill.  This time depends on the speed of the vehicle and
     the distance of its route from the landfill.  In Scottsdale, the Litter
     Pig averaged .83 hours for a round trip to the landfill and the Barrel
     Snatcher .57 hours but the Litter Pig's route was considerably further
     from the landfill. To make comparison of the various vehicles possible,
     we have assumed a 1.00 hour haul time.

Work Hours Per Month.  The work hours per month is the number of labor hour re-
     quired to operate the vehicle five days a week, eight hours a day.  Since
     preparation  and personal  time is relatively constant from one vehicle to
     the other, we  have not deducted these amounts and have simply multiplied
     kO hours per week times *t.3 weeks per month for a total of 172 hours per
     month.

     Applying the data we have assembled on the rear end loader to the formula,
the cost per home per month is $3.72.

(9 pick ups)  ($^511 cost of operation) (250 homes per load + (85 homes  (1.0  hours
_______^	^_^__	        per hour)  haul time)
        (172 work hours per month)(250 homes per load)(85 homes per hour)

+ .00 container cost

                    (9) (**5H)  (250 + (85) (1.0)  =  $3.72
                     (172) (250)  (85)

     By changing  the operating cost per month to $3510 and the rate to 90 homes
per hour, the cost  per home per month for the modified rear end loader is $2.78.
Since the city is providing an $80 eighty-gallon container, however, the amor-
tization of the container must be added to the monthly cost.  The containers
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 in  Scottsdale  are  guaranteed  for ten years which gives Scottsdale a monthly
 amortization cost  of  $.67 per container.  The total cost per month per home
 for the  modified  rear end loader is $3.^5, $.27 less per month for the rear
 end loader.

     The reason for the cost advantage of the modified rear end loader is
 evident  in  the operating cost data.  Although the vehicles perform similarly
 in  most  aspects, their  labor costs are quite different.  The rear end loader
 required three operators whereas the modified rear end loader only requires
 two.   During the unproductive one hour round trip to the landfill, three
 employees are drawing their wages on the rear end loader while only two
 workers  are on the modified rear end loader.

     The application of the formula to the costs and capabilities of Godzilla
 for curb collection reveals that it is $.05 more expensive per home per month
 than the rear end  loader.  This fact, however, Is not surprising when it is
 noted  that  Godzilla was designed only to demonstrate the principle of mech-
 anization and not as a high performance collection vehicle.  The total cost
 per home per month of $3-77 includes $.67 for amortization of the polyethylene
 containers.  The savings incurred through the use of only one employee,  there-
 fore,  is more than offset by the higher rate of collection of the rear end
 loader and  the cost of providing the container.

     The Litter Pig with the telescoping arm side loader proved  to be the
 most productive collection system for curbside service.  With a collection
 rate of  131 dwelling units per hour, the Litter Pig cost of curbside col-
 lection  including container amortization was $2.25 per home for twice per
 week col lection.

     The cost per home of curbside service using the Barrel Snatcher was
 $^.1^.   The high operating cost, container amortization and low rate of  col-
 lection  made the Barrel  Snatcher far less economical  for curbside service
 than the Litter Pig.   However, the Barrel  Snatcher provides valuable back
 up  when  the Litter Pig is out  of service.

     Our analysis of curb collection shows that  the Litter Pig demonstrates
 a low cost per home per  month.  For cities interested in taking advantage of
 lower manpower costs and improved sanitary conditions resulting from con-
 tainerization of  refuse  in 80-gallon containers,  the Litter Pig is a col-
 lection  system worth investigating.

     The picture  for mechanization  is  quite different in our analysis of
 alley collection  by Godzilla and the Barrel  Snatcher.   Instead of serving
 one home per container pick  up,  these  two mechanized vehicles serve an
 average of 3.3  homes  per container  pick up.

     Godzilla,  which  could serve $8 homes  per hour at  the curb,  served 160
homes per hour  from the  300-gallon  containers in  the  alley.   The  cost per
home per month  is  $1.82,  including  $.36 for  amortization  of the $90.00 -
300-gallon container  among 3.3 homes.
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     The Barrel Snatcher is even more productive.   It can serve  an  average
of 271 homes per hour in the alley compared to 61  at  the curb.   Applying  this
data to the formula along with the vehicle's high  capacity of  357 homes per
load, the cost per home per month  is $1.53 including  amortization of  the
container.

     In terms of economics and productivity. Godzilla and the  Barrel  Snatcher
can serve the average household with alley collection for less than one half
the cost of service for the rear end loader.  In addition to these  savings,
the citizen is given an attractive container,  his  alley is cleaner, and his
waste is collected by a higher skilled, higher paid collector worker  in a
safer and more pleasant working environment.  These factors combine to make
the mechanization of alley collection, and we  expect  in the near future to
include curb collection, an attractive alternative for municipalities whose
waste collection expenditures are  surpassing revenues at an ever-increasing
rate.

Trash Hog

     During Phase II we intended to place in the field one tractor  and two
transfer trailers and study the economics of their use.  The manufacturer
was unable, however, to deliver the second trailer for Phase II  so  our ex-
perience  is based upon the use of  one tractor  with one trailer.

     To implement our transfer trailer program,  a  standard tractor  was pur-
chased along with a transfer trailer.  The tractor cost $16,500  and the
expecially designed trailer $23,000.  Both were purchased from the  Western
Body and Hoist Company, Los Angeles.  Transfer mechanisnswere  installed on
one Barrel Snatcher and the Litter Pig.

Capacity

     The transfer trailer has a capacity of approximately 1200 homes  per  load
depending on the day of the week and the combinations of trucks  transferring
into  it.  It can hold three loads  from the Barrel  Snatcher, six  loads from
the Litter Pig or combinations of  loads from both  trucks.   The tractor and
trailer weigh 5',300 pounds and carry average  loads of 18,500  pounds.

Transfer Time

     The Barrel Snatcher and Litter Pig require an average of  eleven  minutes
to transfer their loads into the transfer trailer.  The operator must back
up to the trailer, engage the hooks, attach the hydraulic hoses, open the
doors, push the load into the trailer, ciose the doors, disengage the hoses
and return to the cab of the collection vehicle.  The average  time  required
to transfer is slightly longer than the average time  spent by  collection
trucks dumping at the landfill as  more actions are needed to accomplish a
transfer.  As the drivers become more proficient,  we  expect the  transfer  to
reduce to five minutes and the time away from the  route to 11  minutes.
                                     66

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                                     .
                 -  <*l*iJ*  •!» »* at. Ji«c.  . Tt • r -j
>-•''*  ,

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Haul Time

     We found that the time required to deliver a trailer to the landfill,  eject
the trailer's load and return it to the transfer location is approximately  the
same time that the Barrel Snatcher and Litter Pig can leave their route,  dump
at the landfill  and return to their route.   Although the trailer is long  and
difficult to move through residential  streets, transfer locations have been
selected on major arterials using curbside  parking,  parking lots or other re-
latively level areas.

Time Away From Route

     The Barrel  Snatcher and Litter Pig average 30 minutes eway from their
routes for load disposal at the landfill.   Utilizing the transfer trailer,
their time away from their route is reduced one half to 15 minutes.   The  ex-
periment with the Trash Hog, however,  was conducted  in the southern section of
the city near the landfill.  This 15 minute savings  by use of the trailer could
be as much as 25 to 30 minutes in the northern sections of Scottsdale.  When the
second transfer trailer is delivered,  it will be located to serve the northern
collection routes.  We expect to reduce the time away from the route to 11  min-
utes as drivers become more proficient in the transfer process.

Economics

     The economics of  the use of the Trash  Hog are not favorable when it  is
employed on a part-time basis with short haul distances as it presently is  in
Scottsdale.  The time  saved by its use is not enough to offset the cost of  pur-
chase and operation.  An operator or supervisor must be taken away from his
regular job to drive the full  trailer to the landfill  and return it  to the
transfer location.

     When three trailers are in use and the tractor  and driver are employed
full time to haul trailers back and forth from the landfill,  the picture  is
different.   Below we have made an analysis  based upon this situation.

Estimated Cost of Operation

     The purchase cost of our system using  the cost  of the tractor and trailers
purchased for Phase II are as follows:

                              Tractors                $ 16,500
                              Trailers (3)               69,000
                              Collect ion Truck
                                 Tailgate Kits (5)       25,000
                              3 Year Financing & 10%    11,OOP
                              Total  Purchase Expense  $121,500

Operating Cost/Month

     Amortizing  the purchase cost  of the tractor,  trailers,  tailgate kits and
financing over seven years with no resale value,  the monthly  cost  would be
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         The Trash Hog is normally operated by an Equipment  Operator III  who
makes $1,030 per month including fringe benefits.  Adding to these expenses
$309 for administration and overhead and $700 per month for  operation and
maintenance of the equipment,  the total cost of operation per month is $3,485.
11.
     The comparative cost of truck haul  and transfer system is shown in Table
                                    TABLE 11
                             COST PER HOME PER MONTH
                                 TRANSFER SYSTEM
For 1  Hour Haul

Trucks Haul ing
Transfer System

For 2 Hour Haul

Trucks Haul ing
Transfer System

For 3 Hour Haul

Trucks Haul ing
Transfer System

For 4 Hour Haul

Trucks Haul ing
Transfer System
                                BARREL SNATCHER
                                   300 Gallon
1.53
1.26
2.04
1.41
2.55
1.56
3.05
1.71
                       LITTER PIG
                        80 Gallon
2.25
1.71
2.74
1.86
3.23
2.01
3.72
2.15
Cost per home per month includes container amortization.

Maximum Number of Homes Served

     The number of homes the transfer system can serve in  a day's  operation
depends on the generating characteristics of the service area  and  on  the  time
required to travel to the landfill.   Below are the maximum number  of  homes
that the system can serve for different  times required for the round  trip to
the landfill  and assuming that the tractor is in continuous operation ten hours
per day with a capacity load each trip.
             Time Required for Round Trip
                  to LandfilI  (Hours)
                        1
                        2
                        3
                        4
             Maximum Number of Homes
                      Served

                      24,000
                      12,000
                       8,000
                       6,000

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Cost Per Home/Month

     Using the monthly operating cost of $3,^85, the cost per home per month
can be determined by dividing the monthly cost by the number of homes served.
For a one hour round trip to the landfill, the cost per month per home for
twice-per-week pick up would be  $3,**8$ or $.15 per home per month.
                                 24,000
     By applying tne formula previously discussed for the collection trucks
and using 11 minutes for the time a collection vehicle will  take to haul,  trans-
fer to the trailer and return, we can compute the cost of collection.  The cost
of the transfer system is then added to arrive at the total  cost.

     For alley collection by the Barrel Snatcher, the cost per home per month
is $1.11 plus the cost of the transfer system.  If the haul  time is one hour,
the cost per home per month is $.15 plus $1.11 or $1.26.  Without the transfer
system the cost would be $1.53.  The use of the transfer system thus has the
potential of saving $.27 per home per month by returning trucks to their col-
lection routes sooner and combining loads in a trailer for hauling to the land-
fill.  Table 11 shows the cost per home per month with and without the transfer
system.  Note the increase  in savings as haul distances and time increase.

     Since three trailers can serve 18,000 to 22,000 homes,  we would presently
be operating a transfer system with excess capacity.  Within the next two
years, the number of households in Scottsdale will approach 20,000 and the haul
time will increase to k$ to 60 minutes as these households are constructed in
the northern parts of the city farther from the landfill.  At this point,
Scottsdale will then be able to take full advantage of the transfer system
which worked so successfully in this demonstration project.

Conclusions

     Mechanization of residential single family refuse collection as demon-
strated in this experiment has tremendous potential in terms of saving tax
dollars for municipalities and increasing profits for private collectors.   The
most successful member of the mechanized family proved to be the Barrel
Snatcher in alley collection.  Serving the 300-gallon polyethylene containers,
this impressive vehicle has a capacity of 357 homes per load and can serve 271
homes per hour of collection.  The high monthly operating cost of $3,^55 is more
than offset by its high performance.  The cost per home per month is only  $1.53,
including container amortization, less than one half the cost of providing
service with a rear end loader.

     The Litter Pig with the modified telescoping arm side loader proved to
be the most productive, least expensive curbside service.  Utilizing the 80-
gallon polyethylene container, the Litter Pig collected 127 homes per hour at
a cost of $2.25 per home per month for twice-a-week service.

     The Trash Hog transfer system demonstrated its capabilities in Phase  II.
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The trailer can serve 1,200 homes in one load  and  requires  collection  trucks
to be away from their routes fifteen instead of  thirty minutes.  We expect to
reduce this time to about 11 minutes.   One  tractor and three  trailers  can
serve a community of 20,000 households with the  Barrel Snatcher  in alley col-
lection for approximately $1.30 per home per month.   This  represents a savings
of $.23 per home per month in spite of the  added expense of purchasing a
tractor and three trailers and employing a  driver.  Although  it  is not  pre-
sently economical for Scottsdale to use the Trash  Hog, by  the time the third
transfer trailer is purchased, the city will be  in a  position to take  full
advantage of the system.
                                         71

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                                    APPENDIX  A

                         SPECIAL PURPOSE  REFUSE  CONTAINERS

                         GENERAL INTENTION  &  SPECIFICATIONS


     The  general  intent  is  to obtain containers  for  a  new mechanized  system for
handling  containerized  family refuse  Bidders  are encouraged to participate in
the program  by  offering  containers  which can  be  used advantageously    It  is pro-
posed to  load the  containers  with mechanical  loaders which will grip  the  round
containers around  part of  its circumference.  Reinforcing,  is, therefore, re-
quired.   The City  proposed  to add any local  fabrication and modification  costs
as well as maintenance costs  to the bid  price and to award the contract to the
supplier  or  suppliers for whom the  total cost is  least.  It is desirable  that
the containers  be  shaped with a conical  section  to permit nesting and conven-
ient emptying and  that they have a  thickened, reinforced rim or an offset approx-
imately a foot  from  the  top to resist lateral buckling from the lifting device
It  is also required  that the  containers  be furnished with a tight hinged  lid.

     Insofar as  they apply, all  containers shall  comply with the minimum  standards
of the National  Sanitation  Foundation Standard No. 21  relating to plastic refuse
containers.  Requirements with regard to fitting of  lids will  be waived,  since
lids must be hinged, and must open  by gravity for dumping.

     Containers  shall be manufactured by the  rotational molding method from high
density polyethylene or  an  alternate plastic  specified and proven by  the  supplier,
containing a UVR inhibiter  guaranteed effective  or from other suitable materials,
using suitable  fabrication  techniques, which  shall be approved by the City after
trials with  sample containers.

     The  containers  shall be  manufactured with  surfaces typically obtained by the
rotational molding process  using materials conforming to a sample submitted with
the bid.

     Containers  shall be provided in a color  required by the City.   Each  bidder
shall  submit a  set of color cards or other indication of colors available with
the bid.  The City prefers  the green avocado  shade presently in use.

     Containers  shall be fabricated from a cylindrical or conical  shape with the
bottom smaller,  and  shall empty  across smooth surfaces free of any lips,  indenta-
tions,  projections or other obstructions to the  smooth flow of refuse from the
container.   Scottsdale will approve the  container design prior to fabrication.

     Containers  shall conform to the dimension  limits specified by Scottsdale.
Due to the nesting construction  of  the containers, half of the hinge will  be applied
to the cover and one half to  the container, using rivets or bolts with final  ap-
plication of inserting connecting hinge  rod to be done at the destination by City.
As an alternative, lids  and hinges  may be pre-assembled and furnished ready to
attach to the container.
                                         72

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     The City has worked out the container and mechanization system working with
Government Innovators of 8201  East Monterey Way, Scottsdale.  The City understands
that the Company owns patents which cover the containers.  Although no royalties
would be required for any deliveries to Scottsdale, a license and royalties for
other users are required by the Company.  Bidders shall  make their own arrange-
ments with the Company and shall hold the City harmless  from any liability for
patent infringements in the use of their containers.

     The City expects delivery to be completed within 120 days after award of the
bid.  Any variance from this requirement should be stated and will be a considera-
tion in the award.  Payments will be made monthly for containers delivered during
the preceding month.

     The containers must be designed to meet the following requirements:

     a)   80-gallon containers  shall  be furnished complete with 8" x 1^" or larger
         semi-pneumatic wheels with  axle and attaching means and shall  be  designed
         to be conveniently moved by the user.

         Container shall  be designed to be stable,  loaded or unloaded,  with a
         portion of its weight supported by wheels.  They shall  also be furnished
         with a handle to accommodate moving.   Handle shall  be fabricated  to expose
         only plastic surfaces to the hands of the user.

     b)   Lids shall  be curved  or built up to drain, and  shall  be light  and stiff
         for  convenient handling.

     c)   Lids shall  overlap sides,  but shall  flare out so they will  not  bind
         against sides when the container is distorted by the  gripping  means.

     d)   Lids shall  be fastened to containers  and shall  be hinged to open  by
         gravity as  the container is  dumped.

     e)   Containers  shall  be designed to regularly  receive and dump 500  Ibs.  in
         the  case  of 80 and 1000 Ibs.  in the case of  300  gallon  containers.

     f)   Containers  shall  be designed to be  picked  up and dumped by a gripping
         device  that applies 200 Ibs.  radial  force  at a point  one-third  the
         height  below the  top  edge of the  container.  The container  shall  be
         designed  with  an  offset  at about  that  point  which shall  reinforce  the
         container against  buckling under  the  radial  gripping  load  and  shall
         serve as  a  lifting shoulder  to  keep the  container from  falling out  of
         the  gripping  device.

     g)   Containers  shall  be round in  horizontal  section  in  the  area of the
         gripping  device and capable  of  being  lifted  and  dumped  from any angle.

     h)   Containers  shall  function normally  and  regularly  with the City's
         mechanized  collection  system.
                                         73

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GUARANTEE - Each bidder shall guarantee his containers from failure in normal  and
regular use in Scottsdale.  The City will replace any containers damaged through
negligence or abusive use.  Any other containers which fail by reason of improper
or inadequate materials or defective workmanship, or insufficient resistance to
weathering or for any cause other  than negligent or abusive use shall  be replaced
by the bidder.  During the first year from the date of delivery he shall replace
all such containers.  Each bidder  shall state in his bid the period of time during
which he guarantees his containers.  This period will be an important  consideration
in evaluation of bids.  During the second year, and during subsequent  years up to
the time of the guarantee, the bidder shall replace a proportionate share of any
containers which fail according to the following formula:

                                                 Remaining yrs. in guarantee
         No.  replaced by bidder =  No. failed X   	Years Guaranteed

     Thus,  if 10 containers failed during the third year of a 5-year guarantee, the
bidder would  replace  10 X 3/5 or 6 containers, if during the last, or 5th year,
10 X 1/5 or two containers, etc.

     Containers which fail during  the year shall be accumulated by the City and re-
placed by order in convenient lots from the bidder.  The bidder may, at his con-
venience, inspect any such containers and may challenge his obligation to replace
the container on the basis that the failure resulted from negligent handling or
abusive use.  If such is the case,  then the bidder shall not be required to re-
place any such containers.   If the City and the bidder disagree regarding the
reason for failure, then they shall select a third party skilled  in the use and
fabrication of the materials involved and shall ask his determination  on the
source of the failure.  His determination shall be binding on both parties and
they shall abide by it.

     The successful bidder shall provide a performance bond in the total amount
of the bid for the period of time  in the guarantee which shall assure the City of
the faithful  performance of requirements of these specifications.  The bond shall
be approved and accepted by the City prior to delivery.
                                         74

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                                    APPENDIX B

                                  SPECIFICATIONS

                                  BARREL SNATCHER


     One each front-end loading compactor type collection unit:  Complete and ready
for regular and normal use in the City's mechanized collection system.

     Front-end loader 1,000 pound capacity of the lifting arm to accommodate 80 and
300 gallon containers furnished.  Controls shall be one-hand operated and the loader
capable of picking up containers centered 12 feet from the truck and dumping them
with a maximum cycle time of 15 seconds.  The loading mechanism will pick up loads
in a segment of 1^0 degrees from straight out on the right side to 50 degrees left
of center line, and shall  be equipped with limit switches to prevent spurious dump-
ing.  Hydraulic system shall  be operated by damped or featherable solenoid controls.

     Bulk-head type compactor with thrust ejection.

     Hydraulic Compactor with 85,000 pounds thrust, minimum.

     Body construction to be of high tensile steel.  Body top to be a minimum of
12 gauge steel.  Side walls above guide rails, 12 gauge nubunyn steel.  Bottom
floor plate and side walls 10 gauge steel.  Body to be sufficiently supported with
steel cross members to assure long life and prevention of sagging,  buckling or
perforation of floor plate due to constant dumping of containers and unnecessary
wear due to compaction action.

     Equipped with cab controls, manual or mechanical operated tailgate opener.

     Hopper cover which will  compress the load under it, and which will open to
form a windbreak and chute to guide material into the hopper.

     Light to illuminate the packer plate.

     Hydraulic system equipped so that loader may be operated from either auxiliary
engine or power take-off.

     Limiting valve or device to prevent dumping into hopper unless the packer
plate is fully retracted.

Ejection and Transfer System

     The ejection system shall  be capable of ejecting material  from the storage
body into the special  transfer trailer or at the disposal  site and of pushing
material against the ejection plate at the opposite end of the trailer.  The
vehicle will  also be equipped with a transfer system that  will  permit the opera-
tor to link with a special  trailer,  raise the tailgates of both the trailer and
the vehicle,  and transfer  material  from the collection vehicle to the trailer
without requiring assistance  and without requiring the operator to leave the cab
of the collection vehicle.

     Tailgate shall  be operated by minimum of 5" hydraulic cylinder and dual
chain drive for each direction.


                                         75

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Auxiliary Diesel Engine

     Four cylinder four cycle minimum 236 cu. in. Perkins preferred.   Min.  continu-
ous H.P. 65 <® 2250 Min. intermittent H.P. ?8  2500.

Oil Filter

     Manufacturer's standard full flow engine to be equipped with direct reading
oil pressure and watei temperature gauges mounted at engine.

Air FiIter

     United tri-phase  - 1 size  larger than air filter manufacturer recommends.

Cool ing

     Maximum size coolant capacity and fan.  Fan to be shrouded if needed.

Throttle Control

     Air cylinder actuated by electric - air solenoid valve.  All starting, stopping
and throttle speed shall be controlled from cab.

Engine Speed

     Maximum engine speed to be  set to pump manufacturers recommend operating R.P.M.

Fuel

     Fuel to be drawn  from main  engine fuel tank.   (No separate tank).  Fuel  filters
as  recommended by engine manufacturer.

     All equipment called for in this bid shall carry six months or IOQO hour
factory guarantee, whichever occurs first, of maintenance free operation (excluding
normal preventive maintenance)  excepting confirmed negligence on part  of user.   All
gauges, hardware and fabrication to be manufacturer's standard, unless otherwise
specified.

Truck & Chassis Specs

     G.V.W.        36,000 Ibs.

     W.B.          l*tO inches

Engine

     Caterpillar, Model 1150 or  approved equal.
     200 H.P.  3000 R.P.M.
     Full flow oil filter with  replaceable paper element.
     Model 750 luberfiner auxiliary by-pass oil filter.
     United tri-phase  or Donaldson spin type air cleaner with automatic
                  dirt ejector.
                                         76

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Cool ing

     Manufacturers maximum cooling system guaranteed to under all operating con-
ditions  in ambient temperatures of 120 degrees.

     Perry water conditioner, with throw-away element, or equal.

Fuel Tank

     60  gallon safety tank.

Transmi ssion

     Allison M.T. **1 Automatic matched to engine.  Engineered to maximum operating
speed of 60 M.P.H.  Hayden transmission,  cooler mounted in front of radiator in
direct fan air travel.  Transmission cooler not to be connected  into radiator.

Drive Lines

     Heavy duty for landfill operations.

Front Axle

     Timken FL 901,18,000 lb.,wide track.  Extra heavy duty shock absorbers.

Front Spring

     Adequate for 18,000 Ib. axle and loading.

Rear Axle

     Timken L100 wide track, or equal.   18,500 Ib. minimum 7-0 to I  or slower
ratio.  Warn Industries safety bell mounted on right side rear axle.

Tires & Wheels

     15 X 22.5 - 16 ply premium nylon tires on front.  18 X 19-5 premium nylon
tires on rear.   All  mounted on 10 hole  disc wheels.  One of each size,  spare front
and rear tire and wheel to be furnished with each vehicle.

Steering

     Hydraulic power assist, with pump  driver, independently from water pump or fan.

Brakes

     Full air with the largest size linings and drums available.  12 C.F.M. Com-
pressor.   Hand control to actuate brakes on all wheels.   Piggy back safety brake
with auximilary air tank and cab controls for emergency  release of safety brakes.
No drive line parking brake, Aeroquip type hose on all air lines.  No copper
tub ing.
                                        77

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El ectr ical

      12 volt, 65  amp  alternator, minimum.  Delcotron, Autolite, Motorola or
Pristolite only.   Leece Neville  not  acceptable.  Four (^) 6 volt group k batteries.
NO EXCEPTIONS.  Transistorized voltage  regulator.  Electric or air windshield
wiper.  Hobbs hour meter mounted in  dash.  Engine oil temperature gauge mounted
in dash.  Fresh air heater and defroster.  Dual electric horns.  Complete turn and
hazard signal system.   I.C.C.  Cab,  Clearance and Tail Lights.  Kysor automatic
high  coolant temperature and  low oil  pressure cutoff controls with warning bell
and light.  Mechanex  Corporation Electronic speedometer and electronic tachometer.

Mi rrors

      "Retract" type 6 X 16 mounted each side of front of truck.

Tow Hooks

      Front only.

Cab

     All steel -  one  (I) man  cab.  Sun visor.  Roof mounted air horn - SAE & CAA
approved safety belt.  Premium drivers seat.  Tinted glass all around.  Single
throttle and brake controls  (dual controls not mandatory).

Air Conditioning

      Frigid King  - Mark IV or equal.

Paint
     DuPont Fawn Beige #U85^D or closest beige color.

General

     Unit and all components shall meet all applicable federal  regulations.
                                           78

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V..

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                                     APPENDIX C

                             CITY OF SCOTTSDALE,  ARIZONA

Dear Citizen of Scottsdale:

     Your home is part of one neighborhood area selected for an experimenta)  program
to improve refuse collection practice.   Scottsdale is working with the Office of
Solid Waste Management Environmental Protection Agency on a series of experiments
to determine the feasibility of mechanizing the refuse collection process.  Our
first phase objective, which we are asking you to help with will  be to determine
public acceptance of the basic requirement that refuse be contained in standard
containers in order to implement the mechanization.   Later experiments will  deter-
mine the best mechanization technique,  the economics of the program and other con-
siderations.  We must first determine public response to containerization.

     The first phase will involve the use of standard containers.  Most participat-
ing households will be asked to share a container which will be furnished by the
city for the six month duration of the experiment.  We have done some preliminary
work to determine the best size and have selected containers which we are confident
will be large enough for any normal waste accumulation.  We have mounted on  a refuse
truck a crude lift mechanism which has a lifting limit of 500 Ibs. and we must  ask
that you limit the weight of each load to 500 Ibs.  With that limit in mind,  how-
ever, you may put containers of extra material on the lid to be dumped with  the
containers.  Containers are polyethylene plastic, which is tough, durable, long-
lived, and the most attractive and suitable material  we have found.  They will  be
furnished with lids which must be closed to protect  against flies.  They have been
designed to resist access by animals, to be convenient for you and your family  to
use, and to be utilitarian, as well as easy for our  equipment to handle.

     We will be working closely with the County Health Department to study and
control the sanitation aspects of our containerization work.  We expect to treat
the containers periodically to eliminate insects and will study other ways to
improve the sanitation of the containers.

     We plan to serve your home for approximately six months with these special
containers.  At the end of that time we will conduct another survey to determine
how the containers have worked in use and then will  decide whether or not to pro-
ceed with further phases of the work.

     Now, we need your help.  We encourage you to contact us if you have any sug-
gestions.

     Your home will be served with the following service;

                           Size of Container     	
                           Pickups per week      	
                           Total  Households Using Container
     Note that containers must be pointed toward the truck to be picked up properly.
Please don't relocate your container without contacting us.   If your container  has
casters, we have painted an arrowhead on your curb to help you set  your container
for us.  Please call  me for further information or to discuss our proposal,  at
                                             Department of Public Works

                                           80

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            APPENDIX D









SURVEY FORM TO EVALUATE REACTION




               TO




  MECHANIZED COLLECTION SYSTEM
                81

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ADDRESS:

INTERVIEWER:

CALLS:
                                                      INTERVIEW NO.
                     SCOTTSDALE REFUSE CONTAINERIZATION EVALUATION
                                     (CONFIDENTIAL)
1.  SAMPLE NUMBER:

2.  PICKUP:




3-  CONTAINER  SIZE:

U.  CONTAINER:




5.  DWELLING UNIT:
1.
2.
    Alley
    Curb
1    Individual
2.   Collective
                     1 .   House  or  Duplex

                     2.   Apartment or Flat

                     3.   Rooming House

                     U.   Other  (specify)
                                         82

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                                   PRETEST  INTERVIEW

   INTRODUCTION:

  A.  "Hello,  I'm 	 representing the City of Scottsdale.
  B.  As you may have heard, the City of Scottsdale is going to try a new system
      of refuse collection.  By refuse collection, we mean the normal garbage and
      trash which you dispose of.
  C.  We want  to find out your opinions about present refuse collection service.
  D.  I'm going to read a few statements, and I would like to know if you strongly
      agree with them, agree with them, disagree, or strongly disagree with them."
       (SHOW CARD)

  CIRCLE CORRECT ANSWER:
                                             Strongly                       Strongly
                                              Agree	Agree   Disagree    Disagree
  6.  First, the city is doing an               4321
      excel lent job of collecting
      refuse.

  7.  The city could do a better job            4         3         2          1
      of collecting refuse than it is
      presently doing.

 *8.  I would not be wi11 ing to try a           4         3         2          1
      more mechanized way of collect-
      ing refuse.

  9.  Using more machines in collecting         4         3         2          1
      refuse would probably result in
      better service.

 10.  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

*1I.  The people who collect the refuse         4         3         2          1
      are doing a poor job.

 12.  I could use more refuse container         4         3         2          1
      capacity than I presently have.

 13.  I would not mind using a container        432          1
      which is owned by the city.

 14.  Collecting refuse by hand rather          432          1
      than by machine probably costs
      more money.

*15.  Collecting refuse by hand rather          432          1
      than by machine probably is faster.

-»I6.  I would not share a refuse container      432          1
      with a neighbor even if it is big
      enough.

 17.  Refuse is collected just about often      432          1
      enough for me.


                                           83

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                                            Strongly                       Strongly
                                              Agree    Agree   Disagree    Disagree
18.   The city employees collecting             5321
     the refuse are doing a good
     job.

19.   The refuse cans are usually               ^32          1
     replaced properly.

20.   XXXXXXXXXXXXXXXXXXXXXXXXXXXXX

21.   The container covers are usually          ^32          1
     placed back on the cans after
     emptying.

22.   The area where the refuse con-            k         3         2          1
     tainers are placed smel1s pretty
     bad.

23.   It's easy to keep all the refuse          k         3         2          1
     in the cans so it will not make
     the area messy.


Now I would like to ask you for your comments on a few questions.

2k.   What do you like most about the way refuse is presently  being collected?


        Write in verbatim
        Anything else?
25.  What do you d i s1i ke most about the way refuse is presently  being collected?


        Write in verbatim
        Anything else?
                                          84

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26.  How do you think the city could improve its  collection  of  refuse7
        Write in verbatim
27.  How many refuse containers do you presently  use?

                       One                    I
                       Two                    2
                       Three                  3
                       Four or more           4

28.  How well would you say you like the way refuse is  being  collected?

                       Dislike it  very much    1
                       Dislike it  somewhat     2
                       Indifferent            3
                       Like it somewhat       k
                       Like it very wel 1       5

29.  How long have you lived in this house?

                       Less than 6 months     1
                       6 months to 1  year     2
                       1  to 2 years           3
                       3 to 5 years           k
                       5 to 10 years          5
                       over 10 years          6

30.  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

31.  What is your telephone number'    	
32.  Time 	  Day  of  Week 	  Date


     Thank you very much for your cooperation.
                                         85

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                              POST TEST INTERVIEW SCHEDULE


33.  Respondent

                      Same as Pretest                   1
                      Different but same household      2
                      Different household               3

3k.  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

     INTRODUCTION:

     A.  "Hello,  I'm _ representing the City of
         Scottsdale.

     B.  You may  recall that I  talked with you (or someone in this house)  about
         the new way we are trying to contain and collect refuse.

     C.  I  would  like to ask you your opinion about how the new system works.

35.  First, what  do you 1 i ke most about the way refuse is contained in the
     new cans?
      Write  in verbatim
      Anything else?
36.  What do you dis1i ke most about the way refuse is contained in the new cans?


      Write in verbatim
      Anything else?
37.  What do you  1i ke most about the new way refuse is being collected?

      Write in verbatim
      Anything else'
                                             86

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38.   What do you d i s1i ke most about the new way refuse is being collected?

       Write in verbatim
       Anyth i ng else?
39.  Do you think the city should stay with the old way or the new way of
     collecting refuse';

                          Old way                     1
                          New way                     2
                          Don't know                  3

40.  How well would you say you like the new way of refuse collection7

                          Di si ike it very much        1
                          Dislike it somewhat         2
                          Indifferent                 3
                          Like it somewhat            4
                          Li ke it very we 1 I           5

41.  How do you think the city could improve on the new way of collecting
     refuse?

       Write in verbatim
       Anything else?
                                          87

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 INSTRUCTIONS:

 Now, |  will need a few statements and I  would like to know if you  strongly  agree
 with them, agree, disagree, or strongly disagree with them.   (SHOW CARD)
42.
43.
*44.
45.
The city is doing an excellent
job of collecting the refuse.
The city could do a better job of
collecting refuse than it is
presently doing.
1 would not be wi 1 ! ing to cont inue
the new way of collecting refuse.
Using more machines in collecting
refuse would probably result in
better service.
Strongly
Agree
4
4
4
4
Agree
3
3
3
3
Disagree
2
2
2
2
Strongly
Di sagree
1
1
1
1
 46.  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

-•47.  The people who collect the refuse are     4         3
      doing a poor job.

 48.  I  could use more refuse container         4         3
      capacity than I  presently have.

 49.  I  do not mind using a container           4         3
      which is owned by the city.

 50.  Collecting refuse by hand rather          4         3
      than by machine costs more money.

*51•  Collecting refuse by hand rather          4         3
      than by machine probably is
      faster.

"52.  I  will not share a refuse container       4         3
      with a neighbor even if it is big
      enough.

 53.  Refuse is now collected just about        4         3
      often enough for me.

 54.  The city employees collecting the         4         3
      refuse are doing a good job.

 55-  The refuse cans are usually               4         3
      replaced properly now.
                                             88

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                                            Strongly                         Strongly
                                              Agree    Agree	Disagree     Disagree
56.   XXXXXXXXXXXXXXXXXXXXXXXXXXX

57.   The container covers are usual ly          432           1
     placed back on the cans after
     emptying.

58.   The area where the refuse cans             432           I
     are placed smel1s pretty bad.

59.   It's easy to keep all  the refuse          432           1
     cans so it will  not make the area
     messy.

60.   Dogs and cats are gett ing in the          432           1
     cans a lot now.


     Thank you very much for your cooperation.


  *  These questions  were asterisked to provide information on negative  feelings
     toward the system.  Used for statistical  computation only.


     XXXXXXXXX   Used for keypunch purposes  in computer program.
                                          89

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           APPENDIX E
       RESIDENT ATTITUDES
             TOWARD
       SCOTTSDALE  REFUSE
  CONTAINERIZATION EXPERIMENT
     Dr. Dickinson L. McGaw
Director, Survey Research Center
  Political Science Department
    Arizona State University
         Tempe, Arizona
                90

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                                  THE PROBLEM
       The evaluation of the success of the containerization experiment depends
partly upon resident attitudes toward the system.  T* what extent will the resi-
dents comply with a change in the system of refuse collection?  Will residents
mind sharing containers with their neighbors?  Is larger containers capacity
wanted or is more frequent pickup desired?  Are odors reduced?  These are some
of many questions an evaluator must answer to identify system weaknesses for
improvement.

                                    METHOD

       Five areas of the City were selected as experimental areas.  Randon selection
of household units was not feasible due to collection costs.  The areas selected
represented middle-middle class and lower-middle class residential areas in the City.

       Three employees trained at interviewing conducted before and after interviews
with mature residents in each of the selected households.  An Administrative Assist-
ant Introduced the system by thorough explanation after the interview.  A written
explanation was left with each resident (Appendix C).

       More than 500 homes were used in the experiment.  Only 259 were used in the
statistical analysis due to difficulty of obtaining  a complete before or after
interview from the same resident.

       The interview schedule contained structured and open-ended questions.  It
took approximately 10-15 minutes for completion.  The interview scheduled is con-
tained in Appendix D.  Questions 1-32 were used for  the pretest and questions
39-74, the posttest.

       Four independent variables were used in this  study:  (1)  Container size;
(2)  Container ventilation;  (3)  Pickup frequency;  and  (4)  Number of homes shar-
ing the container.  Eight treatments were applied:
       Container Size    Pickups/Week    No. Homes    Ventilation    Total Homes
1.
2.
3.
4.
5.
6.
7.
8.
 80 gal.
 80 gal.
160 gal.
160 gal.
160 gal.
300 gal.
300 gal.
300 gal.
2
2
1
1
2
1
1
2
1
1
1
1
2
2
2
4
  Yes            34
  No             21
  Yes            23
  No             22
  Yes            60
  Yes            26
  No             17
  Yes            56
TOTAL HOMES     259
                                    RESULTS

       The 259 observations are analyzed in the eight treatment groups mentioned
in the previous section and together as a group.  A difference of proportions
test is applied to the test for statistical significance.  We test the null hypo-
thesis Ho:P^ = P2.  The level set for achieving statistical significance is .05.
The formula used for the test is:
                                       91

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                                                                                  -  2 -
                             nl  Pl  +  n2 P2
                             P
                              1  -  P2
                            y/PQ(l/n1 + l/n2)
       The first item included in the test (Table E-l) is, "The City is doing an
excellent job of collecting refuse."  Percent agreement increases in all treatment
groups and t:he total sample.  Statistical significance is not achieved, however,
in the seventh treatment group.  Sixty percent in the before test agreed with this
item, while ninety-four percent agreed after the completion of the experiment.
Treatments 2, 3, and 4, yielded 100% agreement in the post-test.

       The second item concerns whether the City could do a better job of collect-
ing refuse than it is presently doing.  If the experiment was effective, then we
would predict lower percentage agreement on the post-test than on the pretest.
Again all of the treatment's effects point in the predicted direction.  Only
treatment seven lacks statistical significance.  67% of the whole sample agreed
with the item on the before test and 30% agreed on the after test (Table E-2).

       How many residents would not be willing to try a more mechanized method of
refuse collection?  Table E-3 indicates that fewer residents are willing to agree
with this statement after the experiment than before, thus indicating acceptance
of the method introduced.  Treatments 3, 5, 6, and 7 were pointed in the predicted
direction, but failed to achieve statistical significance.

       In Table E-4 we ask:  "Using more machines in collecting refuse would pro-
bably result in better service."  Many residents did not feel qualified to answer
this auestion and did not respond.  The only treatment reaching significance was
number five.

       Several items are worded such that a person who has a high positive attitude
toward the experiment must say "no" to several questions.  This technique is used
to control for response set.

       In other words, many people are psychologically predisposed to say either
"yes" or "no" to almost any kind of question.  By reversing the direction of the
question (i.e., from "The program was great" where a positive score would be a
"yes" answer to "The program was a failure" where a success score for experiment
would be "no"), we can identify persons who are susceptible to the response set
tendency and analyze them separately.

       All treatments except number six achieved significance with a one-tailed
test.

       The residents were asked to suggest how the new containerization method
could be improved.  Table E-5 demonstrates some satisfaction with slightly more
than half not responding.  The most frequent suggestion was to make more durable
containers (10%).  The second most frequent suggestion was to increase the fre-
quency of pickups.
                                       92

-------
                                                                                 -  3 -
        What  did  Scottsdale  residents dislike most about  the old and new systems
 of  refuse  collection?  Table E-6 indicates  that complaints against the old system
 were:   31%,  poor collection, containers, and messy alleys; 13%, small containers;
 7%,  Infrequent collection of boxes and branches; 14%, irregular pickups; and 4%,
 noise.

        In  Table  E-7 we discover what residents dislike most about the new system.
 The  most frequent  complaint was inadequate  capacity  (14%); second was the incon-
 venience of  greater walking and the difficulty children  have in lifting lids.
 The  third  most frequent  complaint was neighbor sharing which was tied with poor
 containers and messy alleys.

        We  asked  before the  experiment began how the  old  system could be improved.
 Tab?.e E-8  shows  that 16% of the residents thought mechanization might help; 10%
 favored more frequent pickups; 9% favored more careful collection; and 5% wanted
 better  workers with more pay.

        In  Table  E-9 we examine whether refuse could  be kept in containers to keep
 the  area from being messy.  In each treatment category we find a significant
 increase in  satisfaction in the post-test from the pretest in maintaining a clean
 refuse  containment area.

        Residents wer^ asked what they liked most about the old system (pretest)
 and  the new  system (post-test) of refuse collection.  For the whole sample of
 the  pretest  (Table E-]0), 42% liked regular and frequent collection most, while
 others  expressed diffuse satisfaction with  the old system.  In the post-test,
 residents  were more specific about what they liked about the experiment.  32%
 mentioned  adequate capacity; 21%, a cleaner alley; and 12%, containers stay
 covered and  do not tip over (Table E-ll).   In treatments 1 and 2 the ability to
 move containers were frequent responses.

        Did the experiment affect attitudes  toward frequency of collection?
 Table E-12 indicates a tendency for the experiment to al]eviate demands for more
 frequent collection.

        Are City  employees collecting refuse perceived as doing a good job?
 Before  the experiment began, 55% thought refuse collectors were doing a good
 job; but after the experiment 96% thought the employees were doing a good job
 (Table  E-13).

        The experiment shows dramatic results concerning  replacement of refuse
 cans (Table  E-14).  In all cases the experiment improved the attitudes toward
 the system.   In  the total sample 55% agreed with the statement in the pretest,
 but 96% agreed in the post-test.  Explanation:  agreed refers to adding both
 the "strongly agree" and "agree" categories.

        A frequent complaint of the old system was the failure to replace con-
 tainer  covers.  73% of the sample was dissatisfied with  cover replacement.  With
 the introduction of the  experiment, however, only 3% expressed dissatisfaction
with cover replacement (Table E-15).

        In Table E-16 we  examine whether the experiment minimized the odors around
 the containers.   The data are inconsistent  among the various treatments.  The
whole sample results indicate improvement after the  introduction of the experi-
ment.

                                      93

-------
       In Table E-17, the question stated is:  "I could use more refuse container
capacity than I presently have."  Fifty percent of the total group agreed in the
pretest but only thirty-four percent in the post-test wanted more container
capacity.  Treatments five and  eight demonstrated strongest need for more container
capacity.  People in these treatment areas wanted more container capacity than
those persons exposed to the other treatments.

       Would residents mind using a container owned by the City?  Table E-18
illustrates only 14% in the pretest and 4% In the post-test preferring not to
use City containers.

       Do citizens perceive a savings through mechanized containerization?  Table
E-19 indicates that citizens perceive the hand collection method is more costly
than the mechanized method of refuse collection.  The City may produce more educa-
tional information concerning relative costs to gain greater acceptance.

       Which is perceived as being faster—collection by hand or collection by
machine?  Table E-20 indicates  that residents do not have consistent attitudes
toward time savings in machine  collection.

       A majority of the respondents tend to feel that machine collection is
faster than hand collection.

       Would residents be willing to share containers with neighbors?  Table E-21
shows that 53% of the sample in the pretest and 78% in the post-test were willing
to share containers.  The data  indicate the residents who have had sharing exper-
iences in the experiment were slightly more likely to accept sharing than those
residents who had individual containers.

                                  CONCLUSION

       Two-hundred fifty-nine residents were exposed to eight different combina-
tions of collection services:

       (1)  80-, 160-, or 300-gallon containers
       (2)  1 or 2 times a week pickup
       (3)  Ventilated or non-ventilated containers and
       (4)  1, 2, or 4 homes sharing.

       All eight treatments produced statistically significant effects measured
by interview responds on before and after tests.  Treatment seven showed the
weakest relationship of the eight treatments.  The major improvements needed as
perceived by the residents were more durable containers and more frequent pickups.
                                       94

-------
              TABLE E-l:  Before and After Percentage Distributions and Tests of Statistical  Significance for:
                          "The city is doing an excellent Job of collecting refuse."

STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TREATMENT NUMBER
1
B
9%
41
44
6
0
A
12%
85
3
0
0
2
B
5%
47
43
5
0
A
19%
81
0
0
0
3
3
4%
61
26
9
0
A
4%
96
0
0
0
L
B
9%
41
41
9
0

A
9%
91
0
0
0
s
B
12%
53
30
5
0
A
15%
77
8
0
0
6
E
8%
58
34
0
0
A
4%
88
4
0
0
7
B
18%
59
23
0
0
A
6%
82
12
0
0
R
B
2%
61
34
3
0
A
9%
84
2
1
4
AJT
B
7%
53
35
5
0
A
10%
84
4
2
0
TOTAL %

CASES
100%  100% 100%  100%  100%  100%  100%  100%  100%  100%

(34)  (34) (21)  (21)  (23)  (23)  (22)  (22)  (60)  (60)
100%  100% 100%  100%  100%  100%   100%   100%

(26)  (26) (17)  (17)  (56)  (56)  (259)  (259)
   DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE BASED ON % AGREEMENT:

                 Treatment 3:  p <  .001
                 Treatment 2:  p <  .001
                 Treatment 3:  p <  .001
                 Treatment 4:  p <  .001
                 Treatment 5:  p <  .01
                 Treatment 6:  p <  .01
                 Treatment 7:  p <  .2
                 Treatment 8:  p <  .001
                         All:  p <  .001

-------
               TABLE E-2:  Before and After Percentage Distributions and Tests of Statistical Significance for:
                           "The city could do a better job of collecting refuse than it is presently doing."
RESPONSE
STRONGLY AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TOTAL %
CASES

1
B A
15% 3%
56 26
26 65
0 6
3 0
100% 100%
(34) (34)
2
B A
29% 0%
56 24
10 76
0 0
5 0
100% 100%
(21) (21)
TREi
3
B A
4% 4%
35 13
57 87
0 0
4 0
100% 100%
(23) (23)
4
B A
14% 0%
64 18
23 82
0 0
0 0
100% 100%
(22) (22)
MMENT NUMBER
5
B A
8% 3%
57 42
30 52
3 3
2 0
100% 100%
(60) (60)
6
B A
8% 0%
58 35
35 65
0 0
0 0
100% 100%
(26) (26)
7
B A
12% 0%
47 35
41 65
0 0
0 0
100% 100%
(17) (17)
8
B A
16% 0%
55 21
25 71
2 2
2 5
L00% 100%
(56) (56)
ALL
B A
13% 2%
54 28
30 67
1 2
2 1
100% 100%
(259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
              Treatment 1:   p <  .001
              Treatment 2:   p <  .01
              Treatment 3:   p <  .05
              Treatment 4:   p <  .001
              Treatment 5:   p <  .05
              Treatment 6:   p <  .05
              Treatment 7:   p <  .08
              Treatment 8:   p <  .01
                      All:   p <  .001

-------
             TABLE E-3:  Before and After Percentage Distributions and Tests of Statistical Significance for;
                         "I would not be willing to try a more mechanized way of collecting refuse."

STRONGLY
DISAGREE
DISAGREE
AGREE
STRONGLY
AGREE
TREATMENT NUMBER
12345 6
B A
18%
70
12
0
NO ANSWER , °
18%
79
3
0
o
B
19%
52
24
5
0
A
10%
85
5
0
0
B A
0%
57
9%
83
30 : 4
0
13
4
i
0
B A
5%
59
32
0
5
9%
86
5
0
0
B A
17%
57
23
2
2
17%
67
13
2
2
B A
4%
77
12
0
7
4%
88
4
0
4
B
6%
82
12
0
0
7 8 ALL
A
35%
59
6
0
o
B A
16%
64
13
0
7
11%
82
4
0
4
B A
12%
64
18
1
5
13%
77
6
1
3
TOTAL 7,

CASES
100%  100% 100%  100%  100%  100%  100%  100%  100%  100%

(34)  (34)  (21) (21)  (23)  (23)  (22)  (22)  (60)  (60)
100%  100% 100%  100%  100%  100%  100% 100%

(26)  (26) (17)  (17)  (56)  (56)  (259) (259)
     DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

            Treatment 1:  p  < .05
            Treatment 2:  p  < .01
            Treatment 3:  p  < .3
            Treatment 4:  p  <: .01
            Treatment 5:  p  < .08
            Treatment 6:  p  < .10
            Treatment 7:  p  < .3
            Treatment 8:  p  < .05
                    All:  p  < .001

-------
                 TABLE  E-4:   Before and After Percentage Distributions and Tests of Statistical  Significance
                             "Using more machines in collecting refuse would probably result  in  better  service."
RESPONSE
STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER

1
B A
3%
55
18

24
6%
62
26
6
0
2
B A
19%
52
5
0
14
10%
66
24
0
0
3
B A
4%
39
43
0
13
0%
57
35
0
9
4
B A
0%
73
14
0
14
OZ
64
36
0
0
5
B A
7%
47
40
2
5
TOTAL % 100 100 100 100 100 100 100 100 100
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60)
2%
67
23
3
5
100
(60)
6
B A
0%
63
19
4
11
0%
58
27
0
15
7
B
0%
76
18
0
6
A
0%
65
29
0
6
8
B A
9%
46
20
2
23
5%
52
34
0
9
ALL
B A
5 3
54 61
24 29
1 2
15 5
100 100 100 100 100 100 100 100
(26) (26) (17) (17) (56) (56) (259) (259)
    DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

               Treatment 1:  p  < .2
               Treatment 2:  p  < .4
               Treatment 3:  p  < .2
               Treatment 4:  p  < .3
               Treatment 5:  p  < .05
               Treatment 6:  p  < .4
               Treatment 7:  p  < .3
               Treatment 8:  p  <  not significant
                       All:  p  < .12
00

-------
TABLE E-5:  What residents suggested for improving the new method - Post test
MORE FREQUENT PICKUPS
LARGER CAPACITY
MORE MEN AND BETTER PAY
MAKE LIDS LIGHTER
AND EASIER TO LIFT
MAKE INDIVIDUAL CANS
NO SHARING
MAKE MORE DURABLE CONTAINS
OTHER
NO ANSWER
TOTAL
CASES
5%
8
1
2
3
10
15
54
100%
(259)

-------
                               TABLE E-6:  What residents disliked most about old system.
o
o
RESPONSE
POOR COLLECTION/CONTAINERS/MESSY
ALLEYS
CONTAINERS: TOO SMALL/
PILL UP TOO FAST/
THROWN AROUND
NOISE
INFREQUENT COLLECTION OF BOXES
AND BRANCHES
IRREGULAR PICKUPS
NOTHING
OTHER
NO ANSWER
TOTAL PERCENT
CASES
%
31%
13
4
7
14
17
i
1
5
9
100%
(259)

-------
                                        TABLE E-7:  What residents disliked most about  the  system.
RESPONSE
Inconvenience :
Walking/Children can't use
Inadequate
Capacity
Odor
Neighbor Sharing
Infrequent Collection
of Boxes & Branches
Messy Alley/
Poor Containers
Heavy Lids
No Answer
Other
TREATMENT NUMBER
1
18%
9
9
0
3
6
3
44
9
2
07.
29
0
0
0
14
0
48
10
3
0%
4
0
9
4
4
4
61
13
4
5%
9
9
5
0
9
0
55
9
5
5%
17
5
5
0
13
2
45
8
6
152
19
0
8
4
12
4
35
4
7
18%
0
12
0
6
6
6
53
0
8
5%
14
2
9
4
18
0
41
7
All
8%
14
4
5
2
5
2
46
8
TOTAL  %




CASES
100




(34)
100




(21)
100




(23)
100




(22)
100




(60)
100




(26)
100




(17)
100




(56)
 100




(259)

-------
                           TABLE E-8:   What residents suggested for Improving old method - Pretest
O
ro
MECHANIZATION
CONTAINERS :
MORE AND LARGER
SATISFIED
MORE CAREFUL
COLLECTION
BETTER MEN AND
MORE PAY
MORE PICKUPS
OTHER
NO ANSWER
TOTAL PERCENT
CASES
I
16%
3
5
9
5
10
18
33
100%
(259)

-------
          TABLE E-9:   Before and After Percentage Distributions and Tests of Statistical Significance  for:
                      "It's easy to keep all the refuse In the cans so It will not make the area messy."

RESPONSE

STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER

1
B A
9% 9%
65 85
26 6
1
0 0 ,
0 0

2
fi A
5% 5%
48 86
38 5
9 0
0 5

3
B A
4% 9%
57 91
35 0
4 0
0 0
TREATMENT
4
B A
5% 0%
73 100
18 0
5 0
0 0
NUMBER
5
B A
8% 7%
52 87
27 7
13 0
0 0

6
B A
0% 4%
62 92
35 0 .
4 0
0 4

7
B A
12% 0%
47 94
35 6
6 0
0 0

8
B A
4% 5%
52 88
34 7
11 0
0 0

ALL
B A
6 5
56 89
31 5
8 0
0 1
     TOTAL  %      100    100   100    100    100    100   100   100   100   100

     CASES        (34)   (34)  (21)   (21)   (23)   (23)   (22)   (22)  (60)  (60)
100   100  100   100   100    100    100  100

(26)  (26) (17)  (17)  (56)   (56)  (259) (259)
    ^Difference of  Proportions Test  of  Statistical Significance:

                 Treatment  1:  p  < .01
                 Treatment  2:  p  < .001
                 Treatment  3:  p  < .01
                 Treatment  4:  p  < .05
                 Treatment  5:  p  
-------
TABLE E-10:  What Residents Liked Most About Old System — Pretest Answers
RESPONSE
REGULAR & FREQUENT
COLLECTION
LID & CAN REPLACEMENT
SATISFACTION WITH
PRESENT SYSTEM
GOOD COLLECTORS
QUIET COLLECTION
NOTHING
OTHER
TREATMENT NUMBER
1
26%
0
12
15
0
15
12
2
29%
0
14
10
0
0
10
3
35%
4
17
0
0
26
0
4
32%
5
14
0
5
32
9
5
55%
3
13
3
5
5
8
6
62%
0
23
4
0
4
0
7
35%
12
35
12
12
0
0
8
43%
0
5
2
2
11
16
ALL
42%
2
13
5
2
11
8
i
    TOTAL %




    CASE
100   100   100   100   100   100    100    100    100




(34)  (21)  (23)  (22)  (60)  (26)   (17)   (56)   (259)

-------
TABLE E-ll:  What Residents Liked Most about New System — Post test
RESPONSE
ADEQUATE
CAPACITY
CLEANER
ALLEY
CANS COVERED
DON'T TIP OVER
EASY TO MOVE
SATISFIED
NOTHING
OTHER
NO ANSWER
TREATMENT NUMBER
1
47%
12
9
15
12
0
6
0
2
38%
14
0
19
5
0
24
0
3
43
17
4
0
35
0
0
0
4
•', 36%
27
13
0
14
5
0
5
5
25%
25
13
0
23
10
3
0
6
35%
23
15
0
4
8
12
4
7
24%
6
29
0
12
6
24
0
8
23%
27
13
0
13
5
12
7
ALL
32%
21
12
3
15
5
9
2
  TOTAL*




  CASE
100   100   100   100   100   100   100   100   100




(34)  (21)  (23)  (22)  (60)  (26)  (17)  (56)  (259)

-------
            TABLE E-12:  Before and After Percentage Distributions 6- Tests of Statistical Significance  for:
                         "Refuse is collected just about often enough for us."
RESPONSE
Strongly Agree
Agree
Di sagree
Strongly
Di sagree
No Answer
TOTAL %
CASES
TREATMENT NUMBER
1 2 3 4 5 6 7 8 ALL
B . A
9%
79
12
0
0
1 00%
(3*0
9%
91
0
0
_ 0
1 00%
(34)
B
5%
71
24
0
0
1 00%
(21)
A B A B A B A
0%
95
0
0
5
100%
(21)
0%
61
22
17
0
1 00%
(23)
0%
91
8
0
0
1 00%
(23)
9%
59
23
9
0
100%
(22)
0%
91
9
0
0
100%
(22)
7%
67
20
7
0
1 00%
(60)
10%
78
12
0
0
1 00%
(60)
B
8%
85
8
0
0
1 00%
(26)
A
0%
77
15
4
l*
1 00%
(26)
B
0%
88
6
0
6
1 00%
(17)
A
0%
82
18
0
0
1 00%
(17)
B A
5%
82
11
2
0
1 00%
(56)
0%
91
5
0
/t
100%
(56)
B
6%
7^
15
4
1
1 00%
(259)
A
3%
86
8
1
2
1 00%
(259)
-.v DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
     Treatment 1:
     Treatment 2:
     Treatment 3:
     Treatment 4:
     Treatment 5:
     Treatment 6:
     Treatment 7:
               p   <= .05
               p   < .05
               p   <= .05
               p   < .05
               p   < .05
               p   < .05
               Not sig.
Treatment 8;   Not sig.
        All:   p   < .001

-------
     TABLE E-13:  Before and After Percentage Distributions and Tests of Statistical Significance for:
                  "The city employees collecting the refuse are doing a good job."
RESPONSE
Strongly Agree
i\gree
Di sagree
strongly
Di sagree
'Jo Answer
TOTAL %
:ASES
TREATMENT NUMBER
1 2 3 ** 5 6 7 8 ALL
B
15%
65
18
0
2
100%
(3M
A
187,
82
0
0
0
1 00%
(3*0
B
0%
81
lit
0
5
1 OO-/,
(21)
A
0%
100
0
0
0
1 00%
(21)
B
!*%
k8
35
9
k
1 00%
(23)
A
0%
96
if
0
0
1 00%
(23)
B
5%
64
27
5
0
1 00%
(22)
A
07
100
0
0
0
1 00%
(22)
B
7%
65
25
3
0
1 00%
(60)
A
7%
92
2
0
0
1 00%
(60)
B
0%
85
15
0
0
1 00%
(26)
A
8%
88
k
0
0
100%
(26)
B
6%
32
12
0
0
1 00%
(17)
A
12/j
76
12
0
0
1 00%
C7)
B
*»%
6k
23
5
k
1 00%
(56)
A
7%
Bk
2
0
7
100%
(56)
B
2%
53
29
16
0
100%
(259)
A
7%
89
2
0
1
100%
(259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
Treatment 1:
Treatment 2:
Treatment 3:
Treatment k;
Treatment 5:
Treatment 6:
Treatment 7:
Treatment 8:
        All:
    «= .01
    < .05
    *= .001
    < .01
    *= .05
    •=.06
Not Sig.
P   < .05
p   <= .001

-------
        TABLE E-14:   Before and After Percentage Distributions and Tests of Statistical Significance  for:
                     "The refuse cans are usually replaced properly."
RESPONSE
STRON'GLY
AGREE
AGREE
DISAGREE
STROXGLY
DISAGREE
KG ANSWER
TREATMENT NUMBER
1
B A
9% 9%
56 91
29 0
6 0
0 0
2
B A
0% 5%
57 95
24 0
19 0
0 0
3
B A
9% 0%
52 100
22 0
26 0
0 0
4
B A
0% 0%
59 100
32 0
9 0
0 0
5
B A
3% 5%
52 88
28 3
17 3
0 0
6
B A
0% 02
54 96
38 4
8 0
0 0
7
B A
0% 0%
76 94
24 6
0 0
0 0
8
B A
27, 0%
43 93
29 5
26 0
0 2
All
B A
2% 3%
53 93
29 3
16 1
0 0
    TOTAL %      100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%  100%   100%   100%  100%  100%

    CASES        (34)  (34)  (21)  (21)  (23)  (23)  (22)  (22)  (60)  (60)  (26)  (26)  (17)  (17)   (56)   (56) (259) (259)
    DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
                   Treatment 1:
                   Treatment 2:
                   Treatment 3:
                   Treatment 4:
                   Treatment 5:
                   Treatment 6:
                   Treatment 7:
                   Treatment 8:
                           All:
p < .001
.001
.001
p <
p 
-------
     TABLE E-15:  Before and After Percentage Distributions and Tests of Statistical Significance for;
                  "The container covers are usually placed back on the cans after emptying."
RESPONSE
STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TREATMENT NUMBER
1
B A
3% 9%
38 91
41 0
15 0
3 0
2
B A
0% 0%
14 95
38 5
33 0
14 0
3
B A
0% 0%
30 96
30 4
30 0
9 0
4
B A
0% 0%
23 91
45 9
32 0
0 0
5
B A
2% 5%
22 85
50 5
27 2
0 3
6
B A
0% 4%
15 92
62 0
19 0
4 4
7
B A
0% 0%
35 100
59 0
6 0
0 0
8
b A
0% 0%
18 95
43 4
38 0
2 2
ALL
B A
1% 3%
24 92
46 3
27 0
2 2
TOTAL % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
               Treatment 1:
               Treatment 2:
               Treatment 3:
               Treatment 4:
               Treatment 5:
               Treatment 6:
               Treatment 7:
               Treatment 8:
                       All:
p  < .001
p  <: .001
p  < .001
p  < .05
p  < .001
p  < .01
p  < .01
p  < .001
p  < .001

-------
      TABLE E-16:   Before and After Percentage Distributions and Tests of Statistical Significance for:
                   "The area where the refuse containers  are placed smells pretty badly."
RESPONSE
STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TREATMENT NUMBER
1
B A
0% 6%
18 18
Ik 71
8 5
0 0
L 2
B A
0% 0%
33 10
48 81
19 9
0 0
3
B A
0% 4%
22 0
78 91
0 0
0 4
4
B A
9% 0%
14 14
68 82
9 5
0 0
5
B A
2% 2%
20 7
70 75
8 15
0 2
6
B A
0% 0%
12 12
69 85
19 4
0 0
7
B A
0% 0%
6 18
76 76
12 0
0 6
8
B A
5% 4%
14 7
64 84
11 5
5 0
All
B A
2 2
17 10
68 80
10 7
3 1
TOTAL % 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

              Treatment 1:  p <  .27
              Treatment 2:  p <  .05
              Treatment 3:  p <  .05
              Treatment 4:  p <  .3
              Treatment 5:  p <  .05
              Treatment 6:  not significant
              Treatment 7:  p <  .13
              Treatment 8:  not significant
                      All:  p <  .01

-------
     TABLE E-17:  Before and After Percentage Distributions and Tests of Statistical Significance for:
                  "I could use more refuse container capacity than I presently have."
RESPONSE
TREATMENT NUMBER
1 1 2
i
B A ! B A
' STRONGLY
I AGREE 9% 6%
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
56 18
32 65
3 11
0 0
29% 5%
42 24
29 66
0 0
0 5
3
B A
4 5
B A
9% 9% 14% 9%
39 9
52 83
0 0
18 14
64 77
5 0
i
0000
B A
12% 10%
40 32
45 58
3 0
0 0
6
B A
0% 8%
42 23
i 1
7 | 8 ALL
B A
18% 0%
47 35
i
54 54 35 59
0 0
4 15
0 0
0 6
B A
0% 5%
36 41
57 46
0 0
2 7
B A
10 7
40 27
47 60
2 2
1 4
TOTAL % 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

              Treatment 1:  p <.001
              Treatment 2:  p < .01
              Treatment 3:  p <.01
              Treatment 4:  p < .23
              Treatment 5:  p <.15
              Treatment 6:  p < .3
              Treatment 7:  p < .05
              Treatment 8:  p < .05
                      All:  p < .01

-------
        TABLE E-18:   Before and After Percentage Distributions  and Tests of Statistical Significance for:
                     "I would not mind using a container which  is owned by the city."
RESPONSE
STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TREATMENT NUMBER
1
B A
6% 18%
82 82
12 0
0 0
0 0
2
B A
28% 14%
62 86
10 0
0 0
0 0
3
B A
0% 0%
61 100
35 0
0 0
4 0
4
B A
5% 5%
73 85
18 0
0 0
5 0
5
B A
13% 22%
70 68
15 7
2 3
0 0
6
B A
0% 4%
96 92
4 4
0 0
0 0
7
B A
24% 0%
65 88
12 12
0 0
0 0
8
B A
21% 14%
73 82
5 2
0 0
0 2
ALL
B A
13 12
73 83
13 3
1 1
0 1
TOTAL % 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
               Treatment 1:
               Treatment 2:
               Treatment 3:
               Treatment 4:
               Treatment 5:
               Treatment 6:
               Treatment 7:
               Treatment 8:
                       All:
p  < .01
p  < .07
p  < .05
p  < .12
not significant
not significant
not significant
not significant
p  -s .001

-------
        TABLE E-19:  Before and After Percentage Distributions and Tests of Statistical Significance  for:
                     "Collecting refuse by hand rather than by machine probably costs more money."

RESPONSE

STRONGLY
AGREE
AGREE
DISAGREE
STRONGLY
DISAGREE
NO ANSWER
TOTAL % 1
CASES (

1
B A
3% 0%
47 47
21 21
0 3
29 29
.00 100
34) (34)

2
B A
19% 10%
48 28
0 14
0 0
33 48
100 100
(21) (21)

3
B A
0% 0%
48 22
22 13
0 0
30 65
100 100
(23) (23)
TREATMENT
4
B A
0% 0%
68 27
23 23
0 0
9 50
100 100
(22) (22)
NUMBER
5
B A
2% 3%
55 40
35 8
2 5
7 43
100 100
(60) (60)

6
B A
4% 0%
62 31
15 12
4 0
15 58
100 100
(26) (26)

7
B A
6% 6%
35 18
29 12
6 0
24 65
100 100
(17) (17)

8
B A
11% 2%
55 45
14 13
0 0
20 41
100 100
(56) (56)

ALL
B A
5 2
53 36
21 13
1 2
19 47
100 100
(259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

                Treatment 1:   p  not significant
                Treatment 2:   p  < .05
                Treatment 3:   p  < .05
                Treatment 4:   p  < .05
                Treatment 5:   p  < .05
                Treatment 6:   p  < .05
                Treatment 7:   p  < .05
                Treatment 8:   p  < .05
                        All:   p  < .01

-------
     TABLE E-20:  Before and After Percentage Distributions and Tests of Statistical Significance for:
                  "Collecting refuse by hand rather than by machine probably is faster."
RESPONSE
STRONGLY
DISAGREE
DISAGREE
AGREE
STRONGLY
AGREE
TREATMENT NUMBER
]_
B A
0% 6%
38 57
35 24
3 0
1
NO ANSWER !24 15
2
B A
19% 14%
48 62
14 14
0 0
19 0
3
B A
0% 4%
39 48
43 17
0 0
17 30
4
B A
5% 0%
5Q 68
32 9
0 0
14 23
5
B A
5% 12%
47 58
38 18
0 3
10 8
6
B A
8% 4%
73 54
12 15
0 0
8 27
7
B A
0% 0%
65 29
24 6
0 0
12 65
8
B A
9% 5%
52 61
16 11
2 0
21 23
ALL
B A
6% 6%
50 56
27 15
1 1
16 22
TOTAL % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:
               Treatment 1:
               Treatment 2:
               Treatment 3:
               Treatment 4:
               Treatment 5:
               Treatment 6:
               Treatment 7:
               Treatment 8:
                       All:
p  < .01
p  
-------
    TABLE E-21:  Before and After Percentage Distributions and Tests of Statistical Significance for:
                 "I would not share a refuse container with a neighbor even if it is big enough."
RESPONSE
STRONGLY
DISAGREE
I
DISAGREE
AGREE
STRONGLY
AGREE
NO ANSWER
TREATMENT NUMBER
1
B A
9% 0%
29 53
41 12
21 12
0 24
2
B A
5% 0%
24 71
48 19
19 4
5 5
3
B A
4% 0%
48 70
48 22
0 9
0 0
4
B A
9% 0%
32 59
50 32
9 9
0 0
5
B A
5% 13%
45 77
35 5
15 5
0 0
6
B A
4% 8%
62 69
31 15
0 4
4 4
7
B A
12% 12%
82 76
6 12
0 0
0 0
8
B A
13% 9%
52 82
29 4
7 2
0 4
ALL
B A
8 7
45 71
36 12
10 5
1 5
TOTAL % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
CASES (34) (34) (21) (21) (23) (23) (22) (22) (60) (60) (26) (26) (17) (17) (56) (56) (259) (259)
DIFFERENCE OF PROPORTIONS TEST OF STATISTICAL SIGNIFICANCE:

               Treatment 1:  p < .10
               Treatment 2:  p < .01
               Treatment 3:  p < .09
               Treatment 4:  p 
-------
                                  APPENDIX F

                                 SPECIFICATIONS

          MECHANIZED REFUSE COLLECTION VEHICLE & 2 TRANSFER TRAILERS

                             GENERAL REQUIREMENTS:

     Equipment shall be specially designed and fabricated to perform two unique
 functions in  the  city's special  mechanized system.  First, it shall expeditiously
 pick up and dump  the city's 80-gallon residential containers, and second, the
 collection vehicle shall work together with the transfer trailers to transfer
 large accumulations of refuse for delivery to a disposal site.  The general intent
 is  to obtain  high quality, dependable, efficient equipment ready for regular and
 normal use in the city's collection and disposal systems.

     The Council  will carefully  consider any proposal offered, will compare the
 cost of operation, the level of  service provided, the system flexibility, and will
 determine which proposal provides for the best interest of the city, may waive
 specified requirements and will  award the bid accordingly.

 Specifications For Collection Vehicle:
 Collection System:

     The vehicle  shall be equipped to collect refuse mechanically.  It shall be
 simple to operate and shall meet the following performance requirements.

     1.  It shall be capable of  collecting an 80-gallon container weighing at
         least 200 pounds, located with its nearest edge no less than 10 feet
         from the nearest point  of the truck.  It is desirable that the equipment
         be capable of engaging  the container over the top of a passenger car
         with a roof height of 5 feet.

     2.  It shall be capable of  engaging, dumping and replacing a container in
         normal operation with the 200 Ib. container within 3 feet of the truck
         with a cycle time of no more than 10 seconds.  Cycle time shall be from
         truck stop to truck start with an experienced operator.

     3.  It shall be capable of  simple, convenient operation by the vehicle
         operator without leaving his normal truck operating station and without
         using more than one hand and one foot to operate controls.  The normal
         operating station shall be from the right-hand drive.

     4.  It shall operate without straining or damaging the containers and with-
         out  subjecting them to a radial force in excess of 200 pounds, nor
         abrading the surface,  nor otherwise damaging or discoloring the
         containers.

Compaction and Storage Systems:

     The compaction system shall be capable of continuous operation to remove
refuse from the dump hopper at  a rate of no less than 1 cubic yard of dumped
material per minute.   The hopper shall be cleared continuously in such a way
that the collection work can proceed uninterrupted.
                                       116

-------
     The storage body shall have a capacity no less than 25 cubic yards and the
vehicle shall receive in normal operation, collecting ordinary household refuse,
no less than 12,000 pounds payload without overloading either axle.

     The body shall be fabricated from high tensile steel with a floor no less
than ten gage, side walls no lesj than 1A gage and top no less than 16 gage, but
in any case no less than the manufacturer's standard for similar equipment.  Weld-
ing, painting, reinforcing and other standards of construction shall be at least
equal to that of the bodies currently in operation in the city's system and
furnished by Western body and Hoist in their Wesco Jet.

Ejection and Transfer System:

     The ejection system shall be capable of ejecting material from the storage
body into the special transfer trailer or at the disposal site and of pushing
material against the ejection plate at the opposite end of the trailer.  The
vehicle will also be equipped with a transfer system that will permit the operator
to link with a special trailer, raise the tailgates of both the trailer and vehicle,
and transfer material fioia the collection vehicle to the trailer without requiring
assistance and without requiring the operator to leave the cab of the collection
vehicle.

Collection Vehicle Chassis;

     The collection vehicle chassis shall conform insofar as is practical, with
the following detail specifications:

               34,000 pound minimum

               Approximately 120" of frame to be altered.  See frame and drain
               line specs.

               160 to 180 H.P. A cycle diesel.  Full flow oil filter.  Luber-
               finer 750 by-pass filter or equal.  Dual filters (primary and
               secondary).  United Tri Phase air cleaner or equal Donaldson.
               (Must be spin type filter with dirt ejector).

               Manufacturers maximum cooling system available.  This unit will
               be operating starting and stopping in low gear ratios at approx-
               imately 100 feet intervals on streets without benefit of higher
               engine R.P.M. or high speed air flow.

               Aii operated radiator shutters optional as required by engine
               manufacturer.  Perry throw-away type cooling system conditioner.

               Sixty gallon (60) mounted on right side frame rail.

               Allison Mt. Al automatic matched Co engine.   Uayden transmission
               cooler mounted in front of radiator in direct engine fan air system.

               Heavy duty for off highway operation.  Must  be two (2) piece drive
               line with courier and hanger bearing.

               12,000 pound    Extra heavy duty shock absorbers.
Engine
Cooling
Fuel Tank
Transmission
Drive Lines
Front Axle
Front Springs  Adequate for 12,000 pound loading.
                                       117

-------
                                                                                -  3 -
Rear Axle      22,000 pound single  speed.
               acceptable.
                            Minimum 7.0-1 ratio wide track axle
Tires & Wheels 15 X 22.5 - 16 ply nylon premium tires on 10 hole disc wheels.  If
               front and rear axle wheels are not interchangeable, one (1) spare
               wheel and tire shall be furnished for each axle.
Steering
Frame
Brakes
Electrical
Tow Hooks
Cab
Auxiliary
Engine
Hydraulic power assist with pump drives independently from water
pump or fan.
Single channel, no reinforcements.
reinforced by body builder.
Frame is to be modified and
Full air, 12 cubic foot compressor minimum piggy-back safety brakes
with auxiliary air tank for emergency release of safety brake and
dash mounted release control.  No drive line parking brake.  Aeroquip
type base on all air lines.  No copper tubing.  Wet air tank to be
equipped with #281923 Bendix automatic drain valve.

12 volt, 55 amps alternator minimum.  Motorola, Prestolite, Delco or
Autolite only.  Transistorized voltage regulator.  Four (4) 6 volt
group 4 batteries mounted together on frame rail away from cab.  Dual
electric or air operated windshield wipers.  Hobbs hour meter mounted
in dash.  Engine oil temperature gauge mounted in dash.  Factory
installed air conditioning system or approved package equal to Mark
IV or Frigi-Klng.  Fresh air heater and defroster.  All head, tail
and clearance lights to conform to 1 C.C. specifications.  Minimum
six (6) inch back up lite at rear of frame with independent cab
switch control.

Single or dual air horn.

6 X 16 Retractable type on each side of cab.

Tow hooks on front of frame.

Steel or fiberglass tilt cab.  Two (2) grab handles one at each
door.  Cab shall be modified to provide right hand drive.  Dual sun
visors.  Premium driver's seats, one (1) to be on each side of cab.
(Passenger seat to be premium type driver seat).  Safety belts for
driver and passenger.  CAA and SAE approved.  Tinted glass all
around.  Floor covering to be heat resistive pad under aluminized
back carpeting for maximum heat restriction to operator.  Cab to be
low mount type for easy access of operator for numerous exit and
entrances.

Real wheel mounted reverse warning bell.

Fawn Beige.  Eupont //4854D, or equal, on cab and body.

Perkins 4-236 preferred.  Oil pressure and wcter temperature gauges
to be mounted on engine.  500 Luberfiner by-pass oil filter.  United
Tri Phase or Donaldson spin type air cleaner with dirt ejector.
Primary and secondary fuel filters.  Shall be started, stopped and
speed controlled from the normal right hand drive operator's station.
                                        118

-------
                                                                           -  5 -


Specifications For Transfer Equipment
Transfer Trailers

     Transfer trailers shall be designed to be compatible with and to work in con-
junction with the collection vehicle.  The transfer system shall be capable of ex-
pansion to other pieces of equipment in the city's fleet.  The system shall deliver
no less than 90 cubic yards of compacted material and no less than 45,000 pounds
from the collection vehicle specified above.

     Trailers shall be equipped to operate with a standard tractor equipped with a
fifth wheel.  They shall be equipped to be simply and easily connected to the hydraulic,
air and control system of the tractor and use interchangeably with it.  The trailers
shall normally be used by storing one on a convenient street or parking area while
the other is in transit to the landfill.  The bidder shall include in his bid the
cost of installing the hydraulics and control system in one tractor.  The system
shall operate so that all functions involved in removing and disposing of refuse
can be accomplished by the operator from his cab without leaving his operating
station in the cab except to make quick-connect connections or disconnections of the
hydraulic, air and electrical operating and control systems between the tractor ai.d
the trailer.  The linking system and tailgate system shall accommodate the transfer
without spilling refuse.  Trailers shall be equipped with special feet hydraulically
operable to lift the trailers off of the tractor and to replace them on it.

     Trailers shall be welded, painted, fabricated, reinforced, and otherwise con-
structed to standards at least equal to that of bodies currently in operation in
the city's system and furnished by Western Body and Hoist in their Wesco Jet.

     Trailers shall be fabricated in accordance with the following detail
specifications:

                           TRASH HOG TRAILER DETAIL SPECS

               Approximately 55 feet to be indicated on Purchase Order.

               Maximum legal.  Capacity shall be no less than 120 cubic yards
               inside volume.

Rear Axle      34,000 Ib. capacity tandem with Neway non-lubricated suspension.

Wheels & Tires Nine (9) 1000 X 15 - 14 ply premium tires on 10 hole disc wheels.

Brakes         Largest size available with self adjusting wedge type air actuation.
               To be equipped with all automatic safety controls to comply with
               I.C.C.  regulations.

Kingpin        Approximately thirty-six (36) inches from front of trailer.  To be
               designated on Purchase Order.

Hydraulics     Trailer hydraulic system shall be coupled to tractor with quiet
               detachable, self sealing couplings.  Power source shall be from
               P.T.O.  of Allison MT 41 Transmission on truck tractor with all
               controls in cab of truck.  Pump size, hose sizes, and valving shall
               be of adequate size to give fast operation and long life with minimum
               maintenance.  Hydraulic system shall have throw away type filter.
               Sixty (60) gallon hydraulic oil reservoir will be installed on truck
               by truck Manufacturer.  Bidder shall furnish power take-off and all


                                          119

-------
Landing Gear
                                                                            -  5 -

              other hydraulic and control equipment, mounted on the tractor.
              Hydraulic operation of trailer shall be, rear door, ejector plate
              and landing gear.  System shall be designed so rear door can be
              opened and closed manually when trailer is not connected to truck
              tractor.  Control valving shall be electric-hydraulic mounted on
              trailer with electric switches mounted in truck cab and connected
              to trailer with standard trailer electrical quick connect plug of
              same type as used for trailer lights.

              Hydraulically operated from truck tractor cab, with oversize sand
              pads.  (No wheels).  Lift capacity shall be in excess of 30,000 Ibs.
              Landing gear shall be so constructed to withstand horizontal shock
              of connection of refuse truck as it is coupled at rear end of
              trailer in order to transfer load.

Electrical    All lights shall be installed to comply with I.C.C. regulations.

The Following Schedule Shall Be Observed In Conformance With These Specifications;

     1.  Prior to award, the city may require preliminary conceptual drawings of
         the proposed system in order to compare and evaluate proposals.  The
         bidder should expect to submit such drawings with his proposal or within
         10 days after the bid opening should his offer be considered for evalua-
         tion.

     2.  Within 45 days after the bid award the bidder shall submit detailed
         engineering drawings (but not necessarily fabrication drawings) which
         shall show the sizes and particular components proposed to be used.
         These plans will be reviewed and approved, conditionally approved or
         disapproved by the city within 15 days after receipt.

     3.  Within 120 days after the bid award the collection vehicle shall be
         delivered.

     4.  Within 150 days after the bid award the first transfer trailer shall be
         delivered.  The bidder may use the city's tractor, which shall be de-
         livered to his shop for modification, to transport the trailer.  The
         contractor may then work with the city for 30 days to modify or improve
         the transfer system to assure that it works satisfactorily.

     5.  Within 200 days after the bid award the second transfer trailer shall be
         delivered.  The city will haul the trailer at it's expense up to 500 miles
         and will haul for $0.50 per mile any additional distance.

         The bidder shall bear responsibility for patent protection and shall
         have the responsibility to provide the city with equipment which can be
         regularly used without patent liability.  The bidder shall make his own
         arrangements to secure any patents or licenses needed to provide the
         equipment required by these specifications.
                                       120

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                                   APPEXDIX G

                           PHASE II - ATTITUDE SURVEY


The following is an extract from an attitude survey during Phase 2 by Dennis
Schweigert, a graduate student.

Survey Data

Object ive.   A survey was conducted to determine the attitude of customers toward
the service provided by this new refuse collecting system.  Specifically the
survey sought attitude responses to the following two questions:

           I.  Is the new mechanized method an improvement over the ula
               method?

           2.  Is the refuse being collected satisfactorily by the new
               system?

Nature of the Survey Universe.   Scottsdale, Arizona is locatud in the Salt River
Valley 8 miles Northeast of downtown Phoenix.   It covers 63 square miles and
has experienced a rapid growth rate since 1950.  In 1965 the population was 5
with an average per household of 3.6 persons.  In 1970,  the population was 71,800.
In 1965 the City had 16,183 residential dwellings.   The  following table lists the
breakdown by housing type:

                       Category                  Number  of Units

                       Single Family                 12,317
                       Multiple Family                3,613
                       Mobile Homes                     253

In 1966 the median family income was over $9,000 and serves as a measure of the
community's wel1  being.   The I960 census shows the median years of school com-
pleted by residents over age 25 was 12.7-

Sampling Units - Description and Characteristics.   The survey was conducted in
two different residential  areas that have been receiving the mechanized refuse
collecting  service for at least one year.   Group I  was served by the Barrel Snatcher
and 300-gallon containers and had alley service.   The homes in Group I  were built
by Allied Construction Company in 1959 and I960 and are  all single family dwellings.
Group II  was served by the  Barrel Snatcher and 80-gallon containers and had street,
curb-side service.   The homes in Group II  were built by  Hallcraft Construction
Company  in  196^ and 1965 and all  are single family dwellings.   The two residential
groups may  be described as  white, middle class neighborhoods.   Both groups were
formerly served by 3-man crew collection trucks and train type transfer stations
Figure G-l  illustrates the  area and location included in Groups I  and II.

Sample Size.   The total  number of units in Groups I  and  II is 7^2; Group 1  has
    houses  and Group II  has 299 houses.  The survey sample size in Group I  was
   units or about 10% of the total  group population.  The Group I I sample size
                                        121

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was 42, or about  I 4% of the group's pcpi.'  - \. ' i1"     • " •        '   c ••   :,IP<:
arbitrarily based on two considerations.  The iir^L •-•  '   ••- jCmple si^e ovtr
30 units was needed so that the data could be analyzed as a large sample; the
second was that a time limitation was  imposed by outside factors so a large
sample could not be taken.

Survey Design and Method.  The sample  units were selected by choosing every 10th
house  in Group  I and every 6th house in Group II from a city plat.  In so doing
the areas surveyed were evenly dotted  with sample units.  Although this  is not a
probability sample, the sequential sampling method used is thought to be a re-
presentative sample for the purposes of this report.

The survey form featured 24 questions.   The first was a multiple choice question
to determine the  respondent's awareness of relative operating expense of his
refuse collecting service.  Two other  questions were open-ended and the  remain-
ing 21 questions were objective type featuring a rate scale response.   A pretest
on the survey form w^s conducted and modifications were made.   The survey was
conducted by the writer and a staff member of the Public Works Department of
Scottsdale.  Because cf the time limitation, no call backs were made to not-at-
home units.  In the case of a not-at-home unit,  the interviewer called on the
house next door.  It is recognized that the use of the house next door may be
biasing because the family structure   may be different and different attitudes
may exist; however, the time limitation for completion of the survey was the
overriding factor.  About 31% of the resonses in Group I were not-at-home; the
proportion of not-at-home responses was about 20% for Group II.

Questions 3, 4, 10 and 11 on the form  was used to determine the attitude toward
the basic question:  Is the refuse being collected satisfactorily by the new
system?  Questions 5 through 9 and 12  through 17 were used to determine the atti-
tude toward the question:  Is the new  method an improvement over the old method?

Two independent variables were used in  this study:  (1)   Container size;  (2)
Number of homes sharing a container.   The  frequency of pick ups was constant
(twice/week) for all units and all containers were city-owned.

The four response choices for each question have been categorized into two basic
groups that reflect either a favorable  or unfavorable attitude toward the new
mechanized refuse collection system.   No provision was made in the rated scale
response for a null or indecision answer to encourage the people to commit
themselves to an attitude about the subject.  however, where a null  response
was given, it was recorded and is included in the analysis; no attempt is made
to hide it or ignore it.  The effect of the non-response bias is thought to be
small because the number of null responses is relatively small.

Survey Results

The responses of the 86 observations are categorized  into two groups correspond-
ing to the two basic attitude questions staled  in the survey objective.  These
grouped responses are further divided  into categories representing the two
different survey areas -- those having 300-gallon containers and those having
                                         122

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80-gallon containers.  This Appendix contains bar charts illustrating the
responses to all the rated scale questions for Group 1  and Group II  (Figures
G-2 through G-37).

A student "t" analysis was applied to the data to determine significant dif-
ferences in the responses and is summarized in Table G-l of the Appendix.  A
test of significance was not performed on all  questions; rather only the cumu-
lative responses (Figures G-2 through G-7) and those questions with  the smallest
difference between favorable and unfavorable responses were tested.   All others
are found to have a higher level of confidence that a significant difference in
attitude exists   For most of the responses, we are more than 99% confident that
a difference exists between the number of favorable and unfavorable  attitudes
and we may say that we are 99% sure of the validity of our results.   Table G-l
in the Appendix lists the results of the student "t" analysis.

The cumulative attitude response of both Group I  and Group II is 72.9% favorable
to the question:  Is the new method an improvement over tlie old method7  In other
words, 72.9% of all the people surveyed favored mechanized collection over the
previous collection system.

Most of the people surveyed thought the refuse was being collected satisfac-
torily; 87.6% of the responses were favorable to this question.

Only three questions in this survey received insignificant response  results.  The
questions are Nos.  10, 13, and 16 shown in Figures G-10, G-18, and G-21 of the
Appendix.  These responses represent divided opinions or attitudes and all  came
from Group II.  These results are explainable:   The response to question 10 con-
cerning proper container replacement after emptying is likely to be  critically
judged when you consider the customer has to retrieve the container  from the
street curb after the refuse has been collected.   If the container isn't exactly
where the customer left it, he may develop a negative attitude about container
replacement;  in any case, he's more likely to be conscious of replacement than
the customer served by the 300-gallon containers.  The larger containers require
no retrieval  by the customer and are located in the alley as opposed to the front
yard for collection.

The response to question 13 regarding the reduction of noise when collecting
refuse is related to the exposure time of the noise.  In Group I  where 300-gal-
lon containers are used,  the truck stops once for every fourth house thus trans-
porting through a neighborhood faster than it  does when it must  stop for every
house as it does on Group II for the 80-gallon containers.

The response to question 16 about the prestige to the neighborhood brought  by
the new refuse collecting system may be related to the younger age of the people
surveyed in Group II  (mean age = 30.^ years in Group II  and mean age = 38.8
years in Group l) and to the newer homes in Group II.   Group II  showed a higher
null response (no answer given)  than Group I which is interpreted to mean that
fewer people took the question seriously in Group II than in Group I.
                                       123

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When asked  if they thought the new collection system resulted in a cost savings,
71.^% of the response  in Group I and 70.5% in Group II  indicated yes.   In Group I
78.6% and  in Group II, 88.6% thought there was a savings in time with the
mechanized  system.  Figures G-12, G-13, G-27, and G-28 in the Appendix graph-
ically display these responses.

The responses to questions 7 and 17 asking if the customer would prefer going
back to the old method of refuse collection are more than 75/C in favor of keep-
ing the new system.

Tables G-2  and G-3 in the Appendix list the predominant complaints of the people
in Groups  I and II.  Also listed area tabulation of responses to questions 18
through 23  and replies to the initial survey question:   Which of the city ser-
vices consume the largest portion of the city's budget7

The predominant complaints of the customers in Group I  concerned insufficient
container capacity or the need for more frequent pick up, and the need for a
container sanitation program.  Eight of the twelve complaints about container
size came from households having four or more people.

The predominant complaint from Group II centered on broken or cracked containers.
Five of the six complaints came from families of three or more people   The
customers blamed the truck for the breakage.   Only three customers complained
of container capacity, and they had four or five people per family   There were
no complaints from Group II  about container cleanliness,  sanitation, or odors.

Tables G-*+  and G-5 list demographics of Groups I  and II.

Survey Conclusions

A significant majority of the 86 Scottsdale residents  surveyed believe the
mechanized  system of refuse collection is an improvement  over the previous
system after one year's experience with the new system.  The majority of the
people surveyed are satisfied with their refuse collection service.  Three
needed improvements cited by the residents were more container capacity (or
more frequent pick up)  for containers shared by four households,  a sanitation
program for the 300-gallon size containers, and more durable 80-gallon size
containers.  Most  of the customers see savings in time and money with the
mechanized  system.
                                        124

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     SCHEDULED HOUSE                                                  SHEET  NO.
                                                                      DATE 	
     DIFFERENT HOUSE                                                  TIME
                                 ATTITUDE SURVEY
                                       OF
                           MECHANIZED REFUSE COLLECTION
                                       IN
                               SCOTTSDALE, ARIZONA
STREET                                      NUMBER
DWELLING TYPE:   HOUSE              TOWNHOUSE
RESPONDENT:    AGE 	   SEX 	   FAMILY POSITION:        Father

                                                              Mother

                                                              Child

EVER INTERVIEWED BEFORE FOR THIS PROGRAM?   YES 	   NO 	

HOW MANY LIVING AT THIS ADDRESS?   	

1.  Which of the City services consume the largest portion of the City budget?

                               Fire Protection
                               Pol ice Protect ion
                               Refuse Collect ion
                               Administrative Overhead
                               Street Repair & Construction

2.  Are you satisfied with your refuse collecting?  Why  or Why Not?

                                                AGREE  123**   DISAGREE

3.  The City is doing a competent job
    of refuse collecting.	
4.   Your refuse is collected often
    enough.

5.   You think it costs less to collect
    refuse by hand than by machine.

6.   You think it is faster to collect
    refuse by hand than by machine.

7.   You would prefer going back to the
    former method of refuse collection.
                                       125

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                                                AGREE   1   2   3   V   DISAGREE
 8.   The noise of collecting refuse  by
     the former method bothered you.

 9.   The new cans help reduce odors
     around refuse containers.

10.   Refuse cans are replaced properly
     by machine after emptying them.

11.   The City employees who collect  refuse
     are doing a good job.

12.   The area around the new refuse  con-
     tainers is easier to keep clean with
     the new system.

13-   Use of the new system reduces noise
     when col 1ect ing.

1^.   Use of the new system helps improve
     the appearance of the neighborhood by
     having fewer containers and by  keep-
     ing it cleaner.

15.   This new system is more sanitary than
     the previous system.

16.   Use of the new system adds prestige
     or status to the neighborhood.

17-   The City should go back to the  old
     method of collection.
18.   Who takes the garbage out?                 Father        Mother     Child

19.   Do you mind using a City provided refuse container'    Yes       No

20.   Do you have a garbage disposal7          Yes           No

21.   Have you ever had a delay in service with the  new  system?
                Yes             No            Sometime
22.   Are the refuse container lids closed after emptying7
                Yes             No            Sometime

23.   What kind of container did you use previously7
                Metal            Plastic       Other

2k.   How can the service of collecting your refuse  be  improved7
                                         126

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                                  TABLE G-l

               TEST FOR SIGNIFICANT DIFFERENCE  IN SURVEY RESPONSES


The difference test used here is the Student- "t" Test.

Sample Calculation:
         S,  =
P'   °"P')       =    (-733) (1-.733)     =  .0*17112
                     n - 1                   88-1
                  P,  (1-P2)
         S2  '    _ _      =      -237   (1-.237)     =    0^558
                     n '
          t  =     I   ~2         =     -733-. 237
                  S, + s2 -            -ol»7^2 +  .0^558

Confidence Level = 99.98%; this value was taken from a table of the  cumulative
normal distribution function.

         P. = proportion of favorable responses taken from  Figure k.

         P  = proportion of unfavorable responses taken from Figure  k.

         S. = Standard deviation of the favorable response.

         $2 - Standard deviation of the unfavorable response.

                                                 Confidence That a Significant
                   Figure No.                    _ Difference Exists _
                   ~*i                                 99.98%
                       5                                 99. M
                       6                                 99.99 +
                       7                                 99.99 +
                       3                                 99-99 +
                      10                                 33.18
                      15                                 99.99 +
                      18                                 52.80
                      21                                  6.17
                      25                                 99-99 +
                      31                                 99-99 +
                      33                                 80.35
                      36                                 95.15
                                        127

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                                  TABLE G-2
                   CUSTOMER RESPONSE TABULATION FOR GROUP
  Response to the Question:  Which of the city services consume the  largest
                             portion of the city's budget7
                   Choice

                   Fire Dept.
                   Pol ice Oept.
                   Refuse Collect ion
                   Sewage Disposal
                   Street Repair £• Construction
                                                    No.  Responding

                                                          0
                                                         19
                                                          6
                                                          4
                                                         15
                                            Choice & Response
Father
6
Yes
4
Yes
Mother
8
No
40
No
Child All
13 17



                                                20
                                                         Ranged from 1  day  to
Response to the Questions 17 through 22:

      Question No.

           17
           18
           19
           20
           21
           22
Most frequently listed complaints:

   1.  Need more capacity = 12
       Family size distribution for the 12 respondents = 2,  2,  2,  3,
                                                         **,  **,  5,  5,
                                                         5,  6,  6,  7

   2.  Need a container sanitation program = 13
       Family size distribution for the 13 respondents:  1,  2,  2,  3,
                                                         3,  4,  4,  5,
                                                         5,  5,  5
Yes
17

Yes
36
Metal
37
No
26

No
2
Plastic
5
Time 1
Rangei
2 wee


Other
2
                                        128

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                                   TABLE G-3
                   CUSTOMER RESPONSE TABULATION FOR GROUP II
Response to the Question:  Which of the city services consume the largest
                           portion of the city's budget?
                Choice

                Fire Dept.
                Pol ice Dept.
                Refuse Collect ion
                Sewage Disposal
                Street Repair & Construction

Response to the Questions 17 through 22:

        Quest ion No.
No. Responding

      0
     17
      7
      2
     16
Choice & Response
             18
             20
             21
             22
Most frequently listed complaints:

   I.  Broken containers = 6
       Family size distribution for the 6 respondents = 2,  3,  3,
                                                        **,  5,  7
Father
12
Yes
3
Yes
41
Yes
26
Yes
33
Metal
35
Mother
8
No
39
No
—
No
16
No
*
Plastic
/*
Child
9




Time
1 day
Somet
5
Other
3
All
12




Delayed
to 1 week
ime



                                        129

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                                 TABLE G-4

                          DEMOGRAPHICS FOR GROUP I
House Population = M*3 houses

Sample Size      =  Mf houses

Sex of Respondents:



Family Position of Respondent;
Age Range:
Mean Age:
Median Age:
Tri-Mode Age:
                        Male

                         10

                        Father

                          k
14-7^ years
38.8 years
42.5 years
35, 43, and 4f

Family Size

     1
     2
     3
     4
     5
     6
     7
     8
     9
    10
years

   Number

      1
      6
     11
     12
      8

      2
      0
      0
      0
                    Fema 1 e
                    Mother
                                                       33
Child

  7
                                         130

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                                   TABLE G-5

                           DEMOGRAPHICS FOR GROUP II
House Population = 229

Sample of Size   =  k2

Sex of Respondents:



Family Position of Respondent
Age Range:
Mean Age:
Median Age;
Bi-Mode:
1/1-68 years
30.** years
**1  years
38 and 40 years

Family Size
                 Male

                  II
                                Number
1
2
3
k
5
6
7
8
9
10
0
k
10
8
9
7
2
1
0
1
Female

  31

Father

   8
                                      Mother
                                                        26
Child

  8
                                        131

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  City Of
Scottsdale
  Ari zona
    NOITI

       Figure G-l .
                                                                132

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80
70
Cumulative Attitude  Response  of
Both Groups to the Question:

Is the new method an improvement
over the old method7
60
50
CD
z
2 ^0
O
Q.
LU
ce
1-
UJ
o
£ 30
Q_

20
10
0














¥
vO


^ M 1 WM ^ | w ** I ^r*tiff i j
(300-gallon & 80-gallon








S ^
-3-
X ft« vO
• •
O"N SO
Favorable Unfavorable Nul
               FIGURE G-2.   RESPONSE  TO  THE  NEW  SYSTEM
                                  133

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OC
LU
O.
      80
      70
      60
      50
      30
      20
      10
                  CO
                             oo
            Favorable
                               G-3.
                                         cr>
Cumulative Attitude Response of
Both Groups to the Question:


Is the refuse being collected
satisfactorily by the new system9


(Group 1  & Group Il)


(300-gallon & 80-gallon containers)
                                                  Ijrifavoi
                                                                     flu I I
                                          134

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80
70
Cumulative Attitude Response to the
Question:   Is the new method an
           improvement over the old
           method?
60
50
o
= 40
M
@
o
(A
" 30
w
otf
w
o- 20
10
0











a*
oo
•0

(Group I -







*•«
IA CO CM
• •
fl -* *H
•
vO

  FIGURE G-4.  RESPONSE TO THE NEW SYSTEM
                          135

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80

70
60
50
8
1 A°
to
3
§ 30
u
PL,
20
10
0

Cumulative A
Question: I






ON
vD












i
IT
(Group II









0
•
r**» vD 10

                                       improvement over the old
                                       method?
FIGURE G-5.  RESPONSE TO THE NEW  SYSTEM
                        136

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80
70
.60
50
g
§ ^o
to
a
PERCENT
OJ
0
20

10

0






vO
CO
sD























in fr< fr« •
iH O> O>

Cumulative Attitude Response to the
Question:  Is the refuse being
           collected satisfactorily
           by the new system?

 (Group I - 300-Gallon Container)
   FIGURE  G-6  RESPONSE TO THE NEW SYSTEM
                         137

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80
70
Cumulative Attitude Response to the
Question:  Is the refuse being
           roller ted satisfactorily
           by the new system?

 (Group II - 80-Callon Container)
60
50
o
2s
M
2 40
C/J
a
H
| 30
20
10


0






















sr
















oo
c>
CM



£< \O

O* rH
1 	 1
FflUnraVll 0 4 	 te- Tln-Faim-i-oKl o Mt.11
   FIGURE G-7.   RESPONSE TO  THE  NEW  SYSTEM
                          138

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o
P*
CO
w
P-.
   80
   70
   60
   50
   40
   30
   20
   10
      No. 2   The city is doing a competent

              job of refuse collecting.



                   (80 Gallon)
       Favorable*-
-MJnfavorable
Null
      FIGURE G-8.   RESPONSE TO THE NEW SYSTEM
                              139

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80

70

60
u
a:
o 50
Z
O
ft
CO
g 40
CJ
Brf
W
On
30
20
10

0














gsg
•H

co
oo



























No. 3 Your refuse is collected
often enough.
(80 Gallon)















co sr oo
sr CM sr o

1

FIGURE G-9.   RESPONSE TO THE NEW SYSTEM
                       140

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  80
  70
  60
I  50
g
CO
s
i
   40
   30
   20
   10
            co
            CM
                         No.  9  Refuse cans are replace
                                properly by machine after
                                emptying them.

                                    (80 Gallon)
                    e-s
                    o
                                     co
                                     CO
       Favcrable-*-
                           -* Unfavorable  Null
       FIGURE G-10.  RESPONSE TO THE NEW SYSTEM
                             141

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80
70

60
p 50
| *°
§ 30
PL,
20

10
0


No. 10 The city ancle
refuse are doi
(80 Gallc








s-s
r-i
•
m






B-S 5?
oo
CM
S "' f-1

FIGURE G-ll.   RESPONSE TO THE NEW SYSTEM
                      142

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     80
g
t-l
o
z
W4

S
     70
     60
     50
     40
     30
     20
     10
No. 4  It costs less to collect
       refuse by hand than by
       machine.

          (80 Gallon)

m
ON
m


s«e
ON CM !>. &*
• -in
f-H rH ON

       FIGURE G-12.   RESPONSE TO THE NEW SYSTEM
                              143

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80
70

60
50
i
§ 40
PL,
(A
8
PERCENT
10
O
20
10
0

















PI
\o


No 5 It is faster to collect
refuse by hand than by
machine .
(80 Gallon)






ft*
oo
•
«* -» B-S
• • co
ev» CM
rn rn

FIGURE G-13.  RESPONSE TO THE NEW SYSTEM
                        144

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80

70

60
50
o
z
1 	 1
r RESPOND]
*>
0
g 30
PU
20
10
0





















vC
no


No. 6 You woul
to the f
refuse c
(80







CO
o en •
• fNJ
rH
rn

FIGURE G-14.   RESPONSE TO THE NEW SYSTEM
                      145

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80
70
No. 7  The noise of collecting
       refuse by the former
       method bothered you.

60
50
2 40
H
PERCENT !
Ul
0
20
10
0










\o
VO
SO
(80 Galloi





*
CM
^-1 • •
1« i-l i-l
r.

  FIGURli G-15.  RESPONSE TO THE NEW SYSTEM
                          146

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80


70
60
o 50
t-4
O
PU
w 40
w 30
PU
20
10
0

No. 8 The new cans help reduce
odors around refuse con-
tainers.











vO
\n
(80 Gallon)




6-9
oo
.» .*
b e
-------
80

70


60
o 50
S3
M
£
§ 30

20
10
0





















vO
00


No. 11 The area a:
refuse cont
easier Co i
the new sy;
(80 Gai:






oo
!•• mm •
P
-------
80
70
60
No. 12  Use of the new system
        reduces noise when
        collecting.

           (80 Gallon)
o 50
M
I
M 40
u
1 30
Ptl
20
10
0







frS
•
GO
CO




iH
iH


rH
iH




CO
CO


OO
sr


   FIGURE G-18.   RESPONSE TO THE NEW SYSTEM

-------
      80
      70
          No.  13  Use of the new system halps
                  impiove the neighborhood by
                  having fewer containers and
                  by keeping it cleaner.
o
o.
a.
      60
      50
      30
      20
      10
                 00

                 vO
                           oo
           Favorable
Unfavorable
                                                           (80-Gallon)

Nul 1
                 FIGURE G-19.  RESPONSE TO THE NEW SYSTEM
                                    150

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80
70

60
50
CD
Z
ca
to
LU
S 30
0 J"
Ul
O_
20
10
0
No. \k This new s^



















J

san i tary tf
system.
(80-Gc









— 
-------
    80
    70
    60
    50
o
Q.
CO
LU
ce.
No. 15  Use of the new system adds

        prestige or status to the

        neighborhood.


             (80-Gallon)
ce
UJ ~n
a. 30
20
10
0


?

Favorab



5




-:




PM
vO
CN




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•
-3-

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              FIGURE G-21.   RESPONSE TO THE NEW SYSTEM
                                    152

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80

70

60
50
z
Q
*Z uO
f^ *TU
Q-
LU
OC
S 30
0
UJ
20
10
0



















00







No. 16 The c
back
of co
(8







£
^ H
*e ~
0
Favorable Unfavorable Null
                                        back to the old  method
                                           (80-Gallon)
FIGURE G-22.   RESPONSE TO THE NEW SYSTEM
                 153

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80
70
60
No.  2  The citv is doing  a  competent
       job of refuse collecting.

            (300 gal Ion)
50
o
a
UJ
S 30
DC.
LU
a.
20
10

0











IS
•









Favorable ^*

o

-------
80
70
60
No. 3  Your refuse is collected
       often enough.

           (300 gallon)
z
1 50
o
OL
CO
LU
a:
LU
cc
OL
30
20
10
0










5








So
(V\
1" 1


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«?
—
	 fc







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k. Unfavorable Nul 1
          FIGURE  G-24.   RESPONSE  TO THE  NEW  SYSTEM
                             155

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80
70

60
50
t-4
g 40
Ul
OS
1 30
u
PU
20
10
0
















O

No. 9 Refuse cans are replaced
properly by machine after
emptying them.
(300 Gallon)





if\
*&
vO CO O
en i-i
rH iH
F.nvnr.ihl o <* 1* T?n^«..«__u i _ XT.. 11
FIGURE G-25.   RESPONSE TO THE NEW SYSTEM
                      156

-------
80
70

60
50
0
a
§ 40
(X
CO
3
^ 30
1
(x
20
10

0



















£:
CM


No. 10 The city ompJoyeos who
rolled refuso /ire dnLng
rt j-'oocj u>b.
(300 C.jl J.-m)







in
CM tN CM
00
!

FIGURE G-26.   RESPONSE TO THE NEW SYSTEM
                       157

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80
70
No. 4  It costs less to collect
       refuse by hand than by
       machine.

           (100 Cnllcn)
60
50
S
t-i
1 40
On
<*
§ 30
u
w
0.
20
10
0













*e
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r-4
*

















co
o
-k-lln









0
CM

eg

Fn\?^i r-iVvlrt Mill
   FIGURE G-27.   RESPONSE TO THE NEW SYSTEM
                          '58

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80



70

60
50
ss
o AQ
cu ~
c/i
S
H
| 30
04
w
a.
20
10

0






















"•• —














oo
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No. 5 It is faster to
collect refuse by
hand than by machine

OOO Gal Ion













K
Ts l »^
oo oo
vO \O

FIGURE G-28.   RESPONSE TO THE NEW SYSTLM

-------
80
70
                         No. 6  You would prefer going
                                back to the former method
                                of refuse collection.
60
o 50
M
RESPOND
*•
o
H
O
e30

20
10
0











6«
rH
OO

(300 Gal






^
00
** . **
~~~~" ' CM .
K 00
CO i-4
<£>
Favor able-«» 	 k-Unf avorahl P Nul 1
 FIGURE G-29.  RESPONSE TO THE NEW SYSTEM
                          160

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80
70
No. 7  The noise of collecting
       refuse by the former
       method bothered you.

         (300 Gallon)
PERCENT RESPONDING
M is: LJ *- m o»
o o o o o o o

6*8

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80
70
No. 8  The new cans help reduce odors
       around refuse containers.

            (300 Gallon)
60
1 50
g
V)
H
§
PS
£ 30


20
10

0










i
1

•

m
sf
in















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   FIGURE G-31.   RESPONSE TO THE NEW SYSTEM
                           162

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80
70


60
£50
M
1
CO
§40
§30
20
10
0

















•


No. 11 The area a
refuse con
easier to
the new sy
(300 Ga





(M
8*
•* CM
00 f-H 00 	
• *~H • 1
VO NO |

FIGURE C-32.   RESPONSE  TO  THE NEW  SYSTEM
                         163

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o
B

I
V)
80
70
60
50
40
                              No. 12  Use of the new system

                                      reduces noise when
                                      collecting.


                                        (300 Gallon)
»S
£ 30
20
10
0





&*
i-i

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so


70

60
o
Z
M
£ 5°
in
3
u
PL-
30

20
10
0

No. 13 Use of the new system helps
improve the appearance of




















m
o

the neighborhood by having
fewer containers and by
keeping it cleaner.
(300 Gallon)









m
• fi*ff
"^ O*l
. 	 &< a\ cJ
fH
* 3 1 I

FIGURE G-34.   RESPONSE  TO THE NEW  SYSTEM
                        165

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80

70

60
o 50
NT RESPONDI
*»
o
Cd
8 30
PL<

20
10
0

No. 14 This new system is
















•
CM


more sanitary than the
previous system.
(300 Gallon)






6* &«
CM CM
vO CM CM
1 1*1 1

FIGURE G-35.  RESPONSE TO THE NEW SYSTEM
                         366

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   80
   70
   60
o
g  50
o
85
   30
   20
   10
           CO
                   re
                   CM
                   CM
     No.  15    Use  of  the  new system adds
               prestige  or status to the
               neighborhood.

                  (300 Gallon)
                                   re
           Ot
           CM
 re
 CM
                                           CM
                                         n
      Favorable4-
-* Unfavorable
Null
      FIGURE G-36.  RESPONSE TO THE NEW SYSTEM
                              16?

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80

70
60
o 50
ys.
RESPOND]
is
O
PERCENT
u>
o
20
10
0

No. 16 The city should go back to the
old method of collection.











sr
o


(300 Gallon)







CM B-S CM
8*5 . \O •
ST CM .CM
en
i-l iH
1 I 1

FIGURE G-37.  RESPONSE TO THE NEW SYSTEM
                         168

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                                 APPENDIX H


                              REFUSE ORDINANCE

                              ORDINANCE NO. 538


           AN ORDINANCE OF THE MAYOR AND COUNCIL OF THE CITY OF SCOTTSDALE,
           MARICOPA COUNTY, ARIZONA, RELATING TO THE COLLECTION OF GARBAGE,
           TRASH AND REFUSE: PRESCRIBING CERTAIN DUTIES OF REFUSE GENERATORS:
           PROVIDING FOR COLLECTION CHARGES: PROVIDING FOR ASSESSING THE
           COSTS OF SUCH COLLECTION AGAINST THE PROPERTY; PROVIDING FOR
           MAKING THE ASSESSMENT A LIEN AGAINST THE PROPERTY; PROHIBITING
           THE DEPOSIT OF SPECIFIED SUBSTANCES; PRESCRIBING UNLAWFUL ACTS;
           PROVIDING A PENALTY FOR VIOLATIONS; REPEALING SECTIONS 10-1
           THROUGH 10-10 OF ARTICLE I  OF THE SCOTTSDALE CITY CODE AND
           ORDINANCES NOS. 116, 263, 2?8; AND DECLARING AN EMERGENCY


           BE IT ORDAINED BY THE MAYOR AND COUNCIL OF THE CITY OF SCOTTSDALE,
ARIZONA, that Article I, of Chapter X of the Code of the City of Scottsdale be,
and the same is hereby amended to read as follows:

Section 10-1, Short Title

           This Article shall be known and may be cited as the "Refuse Ordinance."

Section 10-2, Definitions

           In this Article, unless the context otherwise requires:

           I.  Assessment means the fee imposed for recovery of garbage collection
costs incurred for benefiting particular property of any person which is levied
on pursuant to this article.

           2.  Brush means tree limbs and shrubbery clippings exceeding three
feet in length.

           3.  Buik rubbish means wooden and cardboard boxes, crates, appliances,
large items of household furniture, and other refuse items which by size and
shape are not readily containable.

           U.  Collect ion employee means any individual employed by the City of
Scottsdale for the purpose of effectuating the provisions of this article.

           5.  Commercial refuse generator means any person in charge of, owning,
leasing, renting or occupying any business, industrial or commercial building
other than a private residence, including, but not limited to a store,  office,
factory, hotel,  tourist court, motel,  motor court, motor hotel, trailer court,
apartment hotel  or residential building ordinarily leased for a period of less
than three (3)  months.
                                        169

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            6.   Construction  waste  means material  from  construction,  remodeling,
construction  site  preparation,  including,  but  not  limited  to  rocks,  trees,
debris,  dirt,  brick,  fi 11., plaster,  and all  types  of  scrap  building materials.

            7.   Containable  rubbish means  all putrescible and  non-putrescible
solid wastes  including,  but  not  limited to wrapped garbage, wrapped  small dead
animals, wrapped or boxed ashes, wastepaper, excelsior, rags, bottles, crockery,
bedding, clothing, carpets,  leather,  tin  cans, metal scraps,  small mechanical
parts, shavings, floor  sweepings,  grass and weed  clippings, twigs, tree  limbs
not exceeding  three feel  in  length and other similar waste or debris.

            8.   Fi1th  means manure,  excrement,  or  similar substance.

            9.   Garbage  is putrescible and  vegetable wastes resulting from the
handling, preparation,  cooking and consumption of  food.

          10.   Lien means a  charge which  attaches  in favor of the City to real
property benefited by the collection of any brush, trash,  bulk  rubbish,  contain-
able rubbish,  filth,  construction  waste, or refuse; said lien also attaches to
any other real  or  personal property of a person or any refuse generator, owning
or  in charge of benefited property, to secure  the payment  of  unpaid monthly col-
lection  costs  as hereinafter described.

          II.   Open area means any  park,  street, gutter, sidewalk, sewer, boul-
evard, alley,  greenbelt, square, vacant lot, space, ground or other area where
refuse material may accumulate.

          12.   Person means  any  individual, firm, partnership, corporation,
institution or  other  entity  acting  as principal, agent, officer, servant or
employee for himself  or  itself, or  for any  other  individual,   firm, partnership,
corporation, institution or  other  entity, who  owns, leases, rents or occupies
any real property within the city  limits.

          '3.   Prohibited substance means any  liquid, solid,  or gas with an igni-
tion temperature or flash point of  less than 200° F,  including but not limited
to gasoline, benzine, naptha, or other flammable or explosives;  any material
having a pH lower than five  and one-half  (5i)   or higher than  nine (9) or having
any other corrosive property  that could be  injurious or hazardous to city col-
lection employees or  which could cause damage  to equipment; any  noxious or
malodorous  substance  offensive to  the senses and depriving a neighborhood or a
considerable number of persons of the comfortable enjoyment of life or property;
or any hypodermic needle or  syringe.

          14.  Refuse means  all putrescible and non-putrescible  solid wastes
(except body wastes), including garbage,  rubbish, ashes,  street  cleanings,  dead
animals; abandoned, wrecked  or junked vehicles or parts thereof; brush, and
containable rubbish,   filth,   construction waste and prohibited substances when
these terms are not specifically noted in this article.
                                        170

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           15.  Residential  refuse generator means any person  in charge of, owning,
 leasing,  renting or occupying any building or buildings used  solely for a family
 or private  residential domicile,  including, but not  limited to single and multiple
 family dwelling units, apartments, townhouses, cooperatives,  condominiums, board
 and rooming houses.

           16.  Superintendent of  Sanitation means the head of the Department of
 Sanitation or his duiy authorized agent

           17.  Trash means  rubbish, waste, debris or refuse.

           18.  Vicious animal means any animal of a vicious species or an animal
 of a domesticated species.Tncluding but not  limited to cats  and dogs, which
 without provocation is prone to attack persons.

 Section 10-3, Authority to  collect refuse; unauthorized hauling; permit.

    A.  The City of Sr.ot tsdale,  its duly authorized agents, servants, or employees,
 have the  exclusive right to collect refuse within the city without limitation to
 the city's authorization of collectors by license, franchise, permit or contra't

    B.  Persons not hauling for hire may be issued a permit to deposit a maximum
 of one and one-half (l£) cubic yards of refuse per day in the City-designated
 disposal   area.

 Section \0-it, Refuse to be placed in receptacles or containers; specifications.

    A.  It shall  be the duty of every person,  commercial  or residential refuse
 generator to place or cause to be placed all  refuse accumulating on the premises
 in suitable receptacles or containers provided by such person or by the City.

    B.  All refuse containers shall  be waterproof and equipped with tight-fitting
 covers resistant  to disburbance by animals and insects.   Plastic bags or other
 containers approved by the Superintendent of Sanitation may be used.

 Section 10-5,  Residential  refuse generators,  col Iection procedures; Private
 and City-owned containers.

    A.  Bulk rubbish and brush shall  be placed next to containable rubbish
 located in the manner hereinafter prescribed in Paragraph D of this section.  No
more than ten (10)  loose yards of brush shall  be collected from a single resi-
 dence on  a scheduled brush collection.   Century plants,  cacti, and similar
 plants hazardous  to collection employees shall be contained in lengths of less
 than three (3) feet

    B.  The Superintendent  of Sanitation may  require any  residential  generator
 regularly exceeding eighty gallons (80)  or one-hundred twenty (120)  pounds of
 refuse within a collection period, or any resident regularly generating refuse
 requiring special  handling,  to use a commercial  disposal  system or to make other
 approved  disposal  arrangements.
                                      171

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     C.   Residential  refuse generators,  not  equipped with City-owned  containers,
 shall  place containable rubbish in cardboard boxes, refuse cans  or other  approved
 containers having a gross weight not exceeding sixty (60)  pounds,  suitable  for
 handling by two (2)  collection employees.

     D.   Residential  refuse generators shall  place refuse containers  on  the  sche-
 duled  collection days in the alley located  at  the rear  or  side of  their property
 or  if  there is  no alley, at the curbline in front of the residence.   Containers
 shall  not  be placed for collection at said  curbline before six o'clock  P.M. on
 the  day  preceding the day of collection and after such  containers are emptied,
 they shall  be removed from the curbline by  six o'clock  P.M.  on the day  of col-
 1ect ion.

     E.   City-owned containers shall  be  distributed and  positioned as  scheduled
 by  the  Superintendent of Sanitation.   Containers  serving more than one  residence
 shall  be  positioned along rear or  side  alleys  not more  than  one-hundred (100)
 feet from the property line of any residence so serviced.   If there  are no
 alleys,  individual  portable containers  may  be  supplied  by  the City.

     F.   Residential  refuse generators equipped with City-owned containers shall
 first  place,  or cause to be placed,  in  such  containers  all garbage followed by
 other  containable rubbish.

     G.  To insure optimal  use of the  City-owned containers and the ancillary
 equipment  used  therewith,  the contents  of the  individual containers  shall not
 exceed  five hundred  (500)  pounds weight limit.

     H.   Each residential  refuse generator is responsible for the maintenance of
 sanitary  containers.

 Section  10-6, Commercial  refuse generators;  duties general1y; use of City-owned
 containers.

     A.  All  commercial  refuse generators shall  maintain  their alleys and the
 area surrounding the  refuse containers  free  from  refuse  and other potential
 hazards to  the  public health,  safety, or welfare.   Where unusual or  inordinate
waste material  is generated,  special  collections  shall  be  arranged therefor
with the C ity.

     B.   Commercial establishments  may,  by contract  receive City refuse  collection
 services and  City-owned  containers.   These containers shall be positioned by the
City no more  than  three-hundred (300) feet from an  entrance to the commercial
 structure as  designated  by  the commercial refuse  generator; provided, however,
 that collection  employees  shall  at all  times have  convenient accessibility to
said containers.

Section 10-7, Prohibited  substances;  method  of  collection; exception.

     A.   No  person  shall  deposit  or cause to  be  deposited in any refuse  container
which  is serviced by  the  City  any  prohibited substance as  defined in Section
 10-1 (13).  All  prohibited  substances shall   be  separated from containers used
for  regular  collections  and  placed in special  containers and the contents thereof
shall be clearly  labeled.

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    B.  Every refuse generator shall call the Superintendent of Sanitation for
special collection of these items; provided,  however, that this section shall
not apply to any refuse generator who has secured the prior written approval  of
the Superintendent.of Sanitation for otherwise disposing of prohibited substances.

Section 10-8, Collection rates; uniformity;  lime for payment; penalty.

    A.  Periodically the City Council by resolution published and posted, shall
establish appropriate rates for the various categories of refuse collection
service.

    B.  The rates charged for collection service shall be uniform for the various
classes of users; discrimination as to rates is hereby prohibited.

    C.  All charges shall become due and payable at such time as shall be established
by resolution of Lhe City Council, and if such charges are not paid within twenty
(20)  days when the same shall  become due and payable, a penalty of ten (10) per-
cent  shall be added thereto.

Section 10-8.1,  Collection charges personal  debt; civil suit for payment;
cumulative remedy.

    Every charge, rental or collection fee levied by or pursuant to Section 10-8
shall  become, from and after the time it is due and payable, a personal debt of
the person, commercial or residential refuse generator, receiving collection
service, and may be collected by civil suit instituted in tne name of the City,
by its City Attorney, upon the request of the City Manager at any time after
the penalty as provided  in Section 10-8  (C)  attaches to the aforesaid charges,
rentals or fees.  Notwithstanding any other provision to the contrary, the
remedy provided by this section shall cumulate and supplement other remedies
provided under this article.

Section 10-8.2,  Right to lien for collection charges; notice and claim of lien;
contents; form;  perfection; duration; release.

    A.  A right  to a lien shall arise immediately upon the providing of collec-
tion service.  If said charge, rental or collection fee is not paid thirty (30)
days after il has become due and payable, the City may issue a notice and claim
of lien setting forth the following information:

        I.  Name of the person, commercial  or residential generator owing said
            charge,  rental  or collection fee;
        2   The amount owned;
        3.  The penalty accrued to date;
        b.  The calendar period (s) for which said charges, rentals or
            collection fees are due and owing;
        5.  A statement that the City claims a lien therefor.
                                       173

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     B.   The  notice  and  claim  of  lien  shall  be  issued under  the official seal of
 the  City,  signed  by the Mayor and  recorded  in  I lie olfice of  the County Recorder
 of Maricopa  County,  Arizona.   The  amount  stated in  said  lien  shall  be a lien
 upon  all  real  and personal  property of  the  person,  commercial or  residential
 refuse  generator,  located  in  Maricopa County.   Such lien shall be  subject and
 inferior to  the  lien for general taxes  and  to  all prior  recorded mortgages and
 encumbrances of  record.

     C.   A  lien claimed  under  this  section shall  not continue  for more than three
 (3)  years  after  it  has  been recorded, unless an action  is brought  within such
 period  to  enforce the lien.

     D.   Any  lien  claimed pursuant  to  this section shall, upon payment of the
 entire  amount  due,  be released by  the City  in  the same manner as mortgages and
 judgments  are  released.

     E.   A  prior  lien, recorded for the  purposes of  this section, shall not con-
 stitute  a  bar  to  the recordation of a subsequent lien or liens for  such purposes.

 Section  10-9,  Unlawful  Acts.

     It  is  unlawful  for  any  person to:

     I.   Place  or  cause  to be  placed any refuse  upon any public or  private pro-
 perty not  owned or  under his  control;

    2.   Place  or  cause  to be  placed any unwrapped putrescible waste in any refuse
 container, unless all liquid  shall  have been drained therefrom;

    3.   Place  or  cause  to be  placed more than a  limited amount of  filth in a
 refuse container; limits to be set by the Superintendent of Sanitation or his
 agent;

    4.   Place  or  cause  to be  placed any unwrapped filth in any refuse container,
unless the container is used  only for that purpose;

    5.   Place  or  cause  to be  placed any unwrapped,  small, dead animal  in  a refuse
container.

    6.  Fail  to make arrangements for the removal of construction waste within
thirty  (30) days  after  it is  generated,  but  in no case before;

        a.  Final building  inspection;

        b.  Clearance of public utilities;

        c.   Issuance of a certificate of occupancy.

    7-  Place or cause to be  placed refuse in a container not owned or maintained
by him;
                                      17*1.

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    8.  Burn or cause to be burned any refuse without the written permission of
the Superintendent of Sanitation and the Fire Marshal;

    9.  Permit or cause, wilfully or negligently, the escape or flow of water in
such quantity as to result in flooding, and impeding of vehicular or pedestrian
traffic, thereby causing damage to public rights-of-way,  private premises not
owned by said person responsible for such generation, and creating a hazard to
such traffic and a threat to the public health, safety and welfare.

   10.  Fail to restrain any vicious animal  and prevent interference with collec-
tion employees acting in the course of their employment;

   II.  Close or obstruct any right-of-way,  impeding the  normal operations of the
Division of Sanitation,  Public Works Department, Fire Department, or the Police
Department,  unless a special  permit has been granted by the Superintendent of
Sanitation,  Superintendent of Streets, Fire Chief or Chief of Police, at least
three (3)  days prior to closing the right-of-way.

   12.  Close or obstruct an alley for more than twenty-four (2*») consecutive
hours, unless such closing is for the purpose of making sewer,  gas or water
utility installations;

   13.  Remove,  haul  or cause to be removed any refuse, on or along any City
right-of-way, street or alley, unless the same  is contained in water-tight con-
tainers so constructed as to prevent any such refuse from falling, leaking or
spi11 ing therefrom.

Section 10-9.1,  Duty to enforce article.

   It is the duty of the Superintendent of Sanitation or  his authorized representa-
tive to enforce the terms of this article.

Section 10-10. Penalties.

   A.  Violation of any provision of this ordinance shall be deemed a misde-
meanor,  and a violator upon conviction thereof, shall be  fined in an amount not
exceeding three hundred dollars ($300.00) or be imprisoned for a period not
exceeding thirty (30)  days or be both fined and imprisoned.

   B.  Each day such violation is committed or permitted  to continue shall con-
stitute an offense and shall  be punishable as such hereunder.
                                      175

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                              ORDINANCE NO. 579
              AN ORDINANCE OF THE MAYOR AND COUNCIL OF THE CITY OF
              SCOTTSDALE, MARICOPA COUNTY, ARIZONA, AMENDING
              ORDINANCE NO. 538, THE REFUSE ORDINANCE, BY ADDING
              A NEW SECTION, NUMBER  10-^.1, RELATING TO REFUSE
              CONTAINERS; AND DECLARING AN EMERGENCY.


              BE IT ORDAINED by the Mayor and Council of the City of Scottsdale.
Arizona, as follows:

              The Scottsdale City Zoning Ordinance Number 538, the refuse
ordinance,  is amended by adding Section 10-^.1, as follows:

              SECTION 10-^.1 -  It shall be the duty of the owner or developer
                    of all new construction and development within the City
                    of Scottsdale, when such development is not subject to
                    the provisions of the Scottsdale Subdivision Ordinance
                    No. 5^0 with respect to refuse containers, to supply at
                    his expense refuse containers which shall become the
                    property of the City.  The type of such containers shall
                    be approved by the City Engineer.

                               ORDINANCE NO. 580
              AN ORDINANCE OF THE MAYOR AND COUNCIL OF THE CITY
              SCOTTSDALE, MARICOPA COUNTY, ARIZONA, AMENDING
              ORDINANCE NO. 5^0, SECTION kOk.]k, RELATING TO
              SUBDIVISIONS; AND DECLARING AN EMERGENCY.
                                            OF
              BE  IT ORDAINED by the Mayor and Council of the City of Scottsdale,
Arizona, as follows:

              The Scottsdale City Zoning Ordinance Number 5^0, the Subdivision
Ordinance, Section 40^.1^,  is amended to read as follows:

              SECTION
	lj» - Refuse Containers:   Each  lot  or  combination
 of lots shall  be supplied with a refuse container,  at
 the expense of the developer  or subdivider,  to  be
 owned by the City, as  approved by the City Engineer.
                                      176

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