United States Office Of Information Environmental Protection Resources Management Agency Washington, D.C. 20460 v>EPA 2100 Information Resources Management Policy Manual ------- &EPA Classification No.: Approval Date: P 7/19/96 INFORMATION RESOURCES MANAGEMENT POLICY MANUAL 1. PURPOSE. This Transmittal issues revised material for the IRM Policy Manual. 2. EXPLANATION. The revised Chapter 10, Records Management, integrates Agency records management principles and organization with Federal records management requirements, and includes electronic records. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the manual. Remove Paes Chapter 10, dtd 7/21/87 Insert Pages / s, /Chapter 10, dtd 7/19/96 \ I Mei Chan, Central Directives Officer Organization and Management Consulting Services SPECIAL NOTICE We need your help in keeping our Directives System mailing list current. Please send corrections of your mailing address (including mail code, street address, addressee's name, etc.) to e-mail address CHAN-I-MEIor call 202-260-6654. Your help is greatly appreciated. Originator EPA Form 1315-12(5-86) Organization and Management Consulting Services Office of Administration and Resources Management ------- ROUTINfi AND TRANSMITTAL SLIP 9/22/87 TO) fMhm*oMM«y*ibe4Lraomftum6«r. John Hart SW 259- Initials Bte NeteMdRMum FerC ForConwtton ChtaMH. For Your intonmHon Cuotdlmiten RCMAMS SUBJECT: EPA IBM POLICY MANUAL ATTACHED IS A COPY OF THE AGENCY'S IBM FOLKS MANUAL. WE HAVE PHQVIDUJL3BEBB LABQS BD9EBRS SO THAT YOU CAN MAINTAIN OHM POLICY GUIDELINES WITH THE POLICY MANUAL. 00 MOt uw MB torn n • - Jean Sannon/lMSD Rootn No.—™8WO- Phonv No* 479-8673 • UA QMi ------- EPA Classification No.: Approval Date: 2100 CHG 10 10/23/95 AGENCY LIBRARY 290411 1 COPY IRM POLICY MANUAL 1. PURPOSE. This Transmittal issues revised material for the IRM Policy Manual. 2. EXPLANATION. Chapter 8, Information Security, establishes EPA's Agencywide Information Security Program and assigns roles and responsibilities for information security within EPA. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Chapter 8, dtd 7/21/87 Insert Pages Chapter 8, dtd 10/23/95 David R. Alexander, Director Organization and Management Consulting Services Originator 1315-12(s-861 Qrganization and Management consulting Services Office of Human Resources and Organizational Services ------- £EPA Classification No.: 2100 CHG 9 Approval Date: 7/17/95 IRM POLICY MANUAL 1. PURPOSE. This Transmittal issues new material for the IRM Policy Manual. 2. EXPLANATION. Chapter 19 establishes an agency-wide Information and Date Management Program. 3. FILING INSTRUCTIONS. Post.receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Insert Pages Table of Contents, dtd 5/1/95i/ Table of Contents, dtd 7/yj/35 Chapter 19, dtd 7/17/95, . Judith M. King, VKi Agency Management Analysis Branch Originator EPA Form 1315-12(5-86) Management and Organization Division Office of Administration and Resources Management ------- S-EPA Classification No.: Approval O.ate: 2100 CHG 6 9/28/94 Addressee INFORMATION RESOURCES MANAGEMENT POLICY MANUAL 1. PURPOSE. This Transmittal provides new material for the IRM Policy Manual. 2. EXPLANATION. Chapter 17, System Life Cycle Management. establishes the life cycle requirements of EPA's automated information applications systems. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of- the Manual. Remove Pages Insert Pages Table of Contents, dtd 6/1/93 Jable of Contents, dtd 9/28/94 Chapter 17, 9/28/94 Robert A. English, Gftief Agency Management Analysis Branch Originator EPA Form 1315-12(5-861 Management and Organization Division Office of Administration and Resources Management ------- INTRODUCTION ------- £EPA Classification No.: 2100 CHG 8 Approval Date: 5/1/95 oi Rf::(/i .1 vt:.s i -ii.r. .=5401 I.OM r-;h-^OiJI«,!:i.(-: IRM POLICY MANUAL 1. PURPOSE. This Transmittal. issues new material for the IRM Policy Manual. 2. EXPLANATION. Chapter 18 establishes principles and requirements that govern the acquisition of Agency Federal Information Processing (FIP) resources. 3. FILING INSTRUCTIONS. Post receipt of this -Transmittal on the Checklist in front of the Manual. Remove Pages i/Table of Contents, 'dtd 12/21/94 Insert Pages l/^able of Contents, dtd 5/1/95 I/Chapter 18, dtd 5/1/95 Judith M. Agency Management Chief lysis Branch Originator EPA Form 1315-12 (5-86) Management and Organization Division Office of Administration and Resources Management ------- 6-EPA Classification No.: Approval Date: 2100 CHG 7 12/21/94 IRM POLICY MANUAL 1. PURPOSE. This Transmittal issues revised material for the IRM Policy Manual. 2. EXPLANATION. Chapter 7 covers the principles that govern the realm of Agency telecommunications including voice, video and all data communications. It defines the roles and responsibilities of organizations involved in the planning, design, development, delivery, operation and maintenance of voice, video and data communications. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Insert Pacres \/yTable of Contents, dtd 9/28/94 V Chapter 7, dtd 6/6/88 /Table of Contents, dtd 12/21/94 I/Chapter 7, dtd 12/21/94 Judith M. Kinj3 Chief Agency Management Analysis Branch Originator EPA Form 1315-12 (5-86) Management and Organization Division Office of Administration and Resources Management ------- •SEPA Classification No.: Approval O.ate: 2100 CHG 6 9/28/94 i'90-lri 1 niP LIBRARY INFORMATION RESOURCES MANAGEMENT POLICY MANUAL 1. PURPOSE. This Transmittal provides new material for the IRM Policy Manual. 2. EXPLANATION. Chapter 17, System Life Cycle Management. establishes the life cycle requirements of EPA's automated information applications systems. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Table of Contents, dtd 6/1/93 Insert Pages Table of Contents, dtd 9/28/94 Chapter 17,' 9/28/94 Robert A. English, Onief Agency Management Analysis Branch Originator EPA Form 1315-12 15-861 Management and Organization Division Office of Administration and Resources Management ------- 3 EPA Classification No.: Approval Date: 2100 CHG 5 5/25/1993 6/1/1993 Addressee INFORMATION RESOURCES MANAGEMENT POLICY MANUAL 1. PURPOSE. Policy Manual. This Transmittal provides new material for the IRM Chapter 15, Electronic Office Equipment Access , assigns responsibilities and requirements to 2. EXPLANATION. for the Disabled ensure that disabled employees have access to electronic office equipment. Chapter 16, EPA Internal Electronic signature Policy. defines the roles and responsibilities that govern the use of electronic signatures. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Table of Contents, dtd 4/20/1993 Insert Pages Table of Contents, dtd 6/1/1993 Chapter 15, dtd 5/25/1993 Chapter 16, dtd 6/1/1993 Robert A. English, Agency Management Analys Originator EPA Form 131 $.12(5-86) Management and Organization Division Office of Administration and Resources Management ------- &EPA Classification No.: 21(JO CHG Approval Date: 4/20/1993 Addressee IRM POLICY MANUAL 1. PURPOSE. This Transmittal provides new material for the IRM Policy Manual. 2. EXPLANATION. Chapter 14, EPA Rulemakina Docket Policy. establishes the principles and defines the roles and responsibilities governing the management of EPA rulemaking dockets. 3. FILING INSTRUCTIONS. Post receipt of this Transmittal on the Checklist in front of the Manual. Remove Pages Table of Contents, dtd Insert Pages Table of Contents, dtd 4/20/93 Chapter 14, dtd 4/20/93 r • Robert A. English, :hief Agency Management Analysis Branch Originator EPA Form 1315-12(5-861 Management and Organization Division Office of Administration and Resources Management ------- SEPA Classification No.: Approval Date: • 2100 7/21/87 Addressee INFORMATION RESOURCES MANAGEMENT POLICY MANUAL - 1987 Edition 1. PURPOSE; This Transmittal provides the new Information Resources Management Policy Manual. 2. EXPLANATION; The IRM Policy Manual establishes a policy framework for the Information Resources Management Program in EPA. 3. SUPERSESSION; The ADP Manual and all its changes. 4. . FILING INSTRUCTIONS; Post receipt of date of this Transmittal on the Checklist in front of the Manual. File the attached material in a three ring binder. Kathy Pejrfruccelli, Director Management and Organization Division Originator EPA Form 1316-12 (5-86) Information Management and Services Division/OIFM ------- CHECKLIST OF EPA TRANSMITTALS TITLE INFORMATION RESOURCES MANAGEMENT POLICY MANUAL When kept current, this checklist permits the user to see at a glance which transmittals have been filed. SERIES SERIES SERIES NUMBER DATE NUMBER DATE NUMBER DATE TIAL 2100 7/21/87 (M A/ tf EPA Fern 1315-4 (R«». 7-73) PREVIOUS EDITIONS ARE OBSOLETE. ------- IRM POLICY MANUAL 2100 CH6 9 7/17/95 TABLE OF CONTENTS Introduction 1 IRM Management Controls/Review and Approval 2 Mission-Based Planning 3 •State/EPA Data Management 4 Software Management 5 ADP Resources Management 6 Telecommunications • 7 Information Security 8 Information Collection 9 Records Management 10 Privacy 11 Library Services 12 Locational Data. 13 EPA Rulemaking Docket Policy 14 Electronic Office Equipment Access for the Disabled 15 EPA Internal Electronic Signature Policy 16 System Life Cycle Management 17 Acquisition of Federal Information Processing Resources 18 Information and Data Management 19 APPENDICES Glossary Primary IRM Laws and Regulations ------- IRH POLICY MANUAL 2100 7/2 V87 INTRODUCTION 1. PURPOSE. This manual establishes a policy framework for the Information Resources Management (IRM) Program in the U.S. Environmental Protection Agency (EPA) (also referred to as the Agency). Information Resources Management means planning, budgeting, organizing, directing, training and controlling information. It encompasses both information itself and related resources such as personnel, equipment, funds and technology. This document is intended to provide EPA with a structure for the implementation of the Brooks Act of 1965, the Paperwork Reduction Act of 1980, the Privacy Act of 1974, the Freedom of Information Act of 1966, as amended in 1974 and 1986, the Federal Records Management Amendments of 1976 and policies and regulations issued by the Office of Manage- ment and Budget (OMB) and the General Services Administration (GSA), the two primary oversight agencies for Federal IRM programs. In addition, this manual establishes the authorities and responsibilities under which the IRM Program will function at EPA. The manual is limited to the IRM policy domain in order to provide the primary documents in a concise and consolidated manner. Detailed procedures and operating guidelines such as the EPA Freedom of Information Act, Privacy Act and Records Management Manuals are issued separately. 2. SCOPE AND APPLICABILITY. This manual applies to all EPA organizations and their employees. It also applies to the facilities and personnel of agents (including State agencies, contractors and grantees) of the EPA-who are involved in IRM related activities. 3. BACKGROUND. The Paperwork Reduction Act of 1980 (P.L. 96-511), herein referred to as the "Act," introduced Information Resources Management to the Federal Government, emphasizing information as a resource with, associated costs and values. The Act established a broad mandate for agencies to perform their information activities in an efficient, effective manner. Concepts advanced by the Act through the IRM approach include the life cycle management of information activities (i.e., creation, collection, and use); information functions (i.e., automatic data processing, records management, reports management, and telecommunications); the integrated approach to managing information resources (i.e., total systems concept) and the promotion and use of new technologies to improve the effective use and dissemination of information. ------- IRM POLICY MANUAL 2100 7/21/87 The objectives of this Act are to reduce costs, improve the efficiency and effectiveness of information systems and information technology in the Federal Government and to provide specific mechanisms to control and reduce the paperwork burden on the public. The Act requires each agency head to designate a senior official to carry out the agency's information management activities in an effective and efficient manner and in full compliance with the information policies and guidelines prescribed by the Director of OMB. Among other things, the Act requires each agency to: 0 Develop and maintain an inventory of its information systems and review periodically its information management activities 0 Ensure its information systems do not overlap with each other or duplicate the systems of other agencies 0 Assign to the designated senior official the responsibility for the conduct of and accountability for any acquisitions made pursuant to delegations of authority from GSA. The Act also states that the Director of OMB, with the advice and assistance of the Administrator of GSA, shall selectively review, at least once every three years, the information management activities of each Federal agency. 4. FEDERAL AUTHORITIES. A number of Federal laws, regulations and policies prescribe, recommend or suggest policies, proce- dures and reporting requirements for managing information resources in all Federal agencies. Specific references will be made in the subsequent chapters of this manual. A compen- dium of key legislation, directives and regulations is found in Appendix B of this manual. The exhibit on the following page presents a structural framework for Information Resources Management in EPA. 5. EPA IRM AUTHORITIES AND ORGANIZATION. The primary responsibility for managing EPA's IRM Program is shared by the Office of Policy, Planning and Evaluation (OPPE) and the Office of Administration and Resources Management's Office of Information Resources Management (OIRM). Other Offices listed on pages iv-vi are also involved with supporting the Agency's IRM Program. ii ------- FRAMEWORK FOR EPA INFORMATION RESOURCES MANAGEMENT MANAGEMENT POLICIES PRIMARY LEGISLATION BROOKS ACT OF 1965 PAPERWORK REDUCTION ACT OF 1980 PRIMARY FEDERAL POLICY SECONDARY FEDERAL POLICY/ FEDERAL INFORMATION RESOURCE MQMT.REO. «SA) iHHfOUCr EPAIRM POLICY FREEDOM OF INFORMATION ACT OF 1966 I FEDERAL RECORDS ACT OF 1950 J ACQUISITION REGULATIONS (OSA) ACCOUNT1NQ OFFICE REPORTS NATIONAL ARCHVESft RECORDS AOMMSTRAHON QUDANCE INFORHATtONaYSTBBAfO) ^TECHNOLOGYHAfUOafMT HOP EXAMPLES OF EPAIRM POLICY GUIDELINES*: PROCEDURES STATBCPA atntaur 8CHVEC RE08TRV OUTA vace ETA SYSTEM BESBN1 ^ oevacnen PUT BUOOETHO I svsrae ffWACY eoueermi PRIWICY «CT AOPWVCW ------- IRM POLICY MANUAL 210° 7/2V87 a. Office of Policy, Planning and Evaluation. The Assistant Administrator for Policy, Planning and Evaluation (OPPE) is the Senior Official responsible for directing and overseeing the Agency's activities administered under the Paperwork Reduction Act of 1980. The Assistant Adminis- trator of OPPE has delegated much of the Act's authority to the the Director, Office of Information Resources Management (OIRM). However, the Assistant Administrator of OPPE has retained authority for managing and developing policy for EPA's IRM Program in regulatory situations, reviewing all Agency rules, regulations and other data collection instruments to ensure that the Agency does not impose an unnecessary paperwork burden on the public. This Assistant Administrator also retains authority for managing the clearing process for data collection instru- ments. The vehicle for this activity is the Information Collection Request (ICR) clearance process. OPPE is also responsible for collecting, preparing and submitting the Agency's Information Collection Budget (ICB) to the Office of Management and Budget (OMB). b. Office of Information Resources Management. The Director, OIRM, has the primary functional responsibility for IRM policy development and overall management of the Agency's IRM Program. This includes the planning, development and operation of information systems and services in support of the Agency's administrative, programmatic and research functions. It also includes administering Agency programs for library systems and services, records management, information security as well as implementing the requirements of the Privacy Act. OIRM is also responsible for: 0 Acquisition management of office automation hardware and software 0 Review and approval of technical specifications for software requested by OARM, ORD and the program offices 0 Management of Agency-wide ADP support contracts. iv ------- IRM POLICY MANUAL 2100 7/2V87 c. Office of Administration and Resources Management, RTP (OARM-RTP (NDPD-RTP and the National Data Processing Division The Director, OIRM, has delegated to the Director, Office of Administration and Resources Manage- ment-RTF (OARM-RTP), functional responsibility for the acquisition, management and operation of ADP resources including telecommunications resources as defined in Chapters 6 and 7 of this Manual. The Director, OIRM has delegated to the Director, OARM-RTP, authority to approve requisitions for ADP equipment, computer services and telecommunications. The Director, National Data Processing Division (NDPD), is responsibile for implementing these functions. In particular, this includes: 0 Acquisition management of hardware not delegated to the Senior IRM Officials 0 Acquistion of general purpose, non-application specific software such as operating systems, data base management systems, etc. 0 Approval of system-oriented proprietary software. Office of General Counsel. The Office of General Counsel provides legal opinions, legal counsel and litigation support for the Agency's implementation of the requirements of the Privacy Act and the Freedom of Information Act. Office of the Administrator. In coordination with the Office of General Counsel, the Office of the Administrator manages the implementation of the requirements of the Freedom of Information Act. Office of External Affairs. The Office of External Affairs (OEA) manages EPA's press services, serves as congressional liaison and coordinates communications with State and local governments. OEA also has responsibility for the review and clearance of proposed legislation and reports on current and pending legislation. Assistant Administrators, Associate Administrators, Regional Administrators, Heads of Headquarters staff Offices, the General Counsel and the Inspector General. These senior managers are responsible for ensuring that activities carried out by their respective organizations ------- IRM POLICY MANUAL 2100 7/2 V87 comply with Federal and EPA IRM policies and regulations. To assist them in meeting their IRM responsibilities, the General Counsel and the Inspector General and each Assis- tant Administrator, Associate Administrator and Regional Administrator have designated a Senior Information Resources Management Official (SIRMO), whose responsibilities are described in the following section. It should be noted that the SIRMO in the Office of Executive Support for the Office of the Administrator serves the two Associate Administrators as well as all of the Staff Offices in the Office of the Administrator. h. Senior Information Resources Management Official. Senior Information Resources Management Officials (SIRMOs) are responsible for directing and managing office-wide information resources planning and budgeting and for assuring that the information systems and information technology acquisitions within their organizations comply with Federal and EPA policies and regulations. i. IRM Steering Committee. The IRM Steering Committee is chaired by the Director, OIRM, and has members representing EPA national and Regional programs, the EPA research community and the States. The Committee is responsible for advising OIRM concerning IRM policies, resources and priorities and assisting OIRM in communicating and implementing these policies and priorities within EPA. The Committee assists OIRM in conducting periodic reviews of the Agency's information resources and the policies and programs for managing these resources and in designing improvements where needed. 6. OBJECTIVES. The objectives of EPA's IRM Program are to: a. Support program and administrative components in the fulfillment of their responsibilities by providing them with high-quality information services in the most efficient and cost-effective manner. b. Use effectively the capabilities afforded through rapidly evolving information related resources and technologies in support of the Agency's mission and implementation of EPA's basic programs, with a focus on achieving environ- mental results. vi ------- IRM POLICY MANUAL 2100 7/21/87 c. Ensure that EPA information, goals, policies, plans and strategies comply with Federal IRM laws and regulations and that they support Agency missions. d. Facilitate the integration and coordination of information systems across media, functional and program lines. e. Provide adequate security for proprietary or privileged information maintained in EPA information systems. f. Minimize unnecessary duplication of information systems and data bases. g. Reduce the Federal information collection burden on members of the public and on State and local governments. h. Promote data sharing with states and other Federal agencies to achieve environmental results. i. Provide effective automated data processing systems, computing and telecommunications resources and facilities. j. Promote productive utilization of EPA's human resources in support of the Agency's mission. vii ------- CHAPTER 1 ------- IRM POLICY MANUAL 2100 7/21/87 CHAPTER 1 - IRM MANAGEMENT CONTROLS/REVIEW AND APPROVAL 1. PURPOSE. This policy establishes the principles and requirements that govern the management controls over BPA's IRM Program. This policy also defines the general delegations of authority which reflect the decentralized management structure of the IRM program. The framework of this policy draws from the basic management functions of planning, budgeting, acquisition, data management and evaluation to present a comprehensive management overview of EPA's IRM Program. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA organizations and their employees. It also applies to the facilities and personnel of agents (including State agencies, contractors and grantees) of EPA who are involved in IRM activities. 3. BACKGROUND. a. As noted in Section 5-c of this chapter, the Office of Information Resources Management (OIRM) has been delegated primary responsibility for managing EPA's IRM Program. However, the decentralized nature of this program requires the involvement and cooperation of all organizational units on an Agencywide basis. b. The delegations of authority in EPA's IRM Program reflect the decentralized management structure of the Agency. c. Management controls involved with EPA's IRM Program reflect a combination of internal Agency organizational requirements as well as those imposed on all Federal agencies by Congress and oversight agencies. 4. AUTHORITIES. (See Appendix B for further detail.) a. OMB Circulars A-130, A-ll, A-76, A-127, A-123, OMB Bulletins 86-12 and 86-19. b. Federal Information Processing Standards Publications (FIPS PUBS). c. Federal Information Resources Management Regulations (FIRMRs). 1-1 ------- IRM POLICY MANUAL 2100 7/2 V87 d. The Brooks Act (P.L. 89-306). e. The Paperwork Reduction Act of 1980 (P.L. 96-511). f. 6SA Bulletins. 5. DELEGATIONS OF AUTHORITY. a. As noted in the introduction of this manual, the EPA Administrator has designated the Assistant Administrator for Policy, Planning and Evaluation (OPPE) as the Senior Official responsible for directing and overseeing EPA's activities administered under the Paperwork Reduction Act of 1980. b. While the Assistant Administrator for OPPE has delegated much of the authority under the Act, he retained authority for managing and developing policy for EPA's IRM Program in regulatory situations, reviewing all Agency rules and regulations and other data collection instruments to ensure that the Agency does not impose an unnecessary paperwork burden on the public. The Assistant Adminis- trator for OPPE also retains authority for managing the clearance process for data collection instruments. The vehicle for this activity is the Information Collection Request (ICR) clearance process. OPPE is also responsible for collecting, preparing and submitting the Agency's Information Collection Budget (ICB) to OMB. The Assistant Administrator for OPPE has delegated authority to manage other functions related to EPA's IRM Program to the Assistant Administrator for Administration and Resources Management (OARM) who in turn has redelegated the authority in this area to the Director, OIRM. c. The Director, OIRM, has primary functional responsibility for IRM policy development and overall management of the Agency's IRM Program. This includes the planning, develop- ment and operation of information systems and services in support of the Agency's administrative, programmatic and research functions. It also includes administering Agency programs for library systems and services, records management, information security and implementation of the requirements of the Privacy Act. 1-2 ------- IRM POLICY MANUAL 2100 7/2 V87 d. EPA's Delegations Manual (Delegation 1-10) on automatic data processing (ADP), a copy of which is found in Exhibit 1-A of this chapter, cites the authorities which were originally delegated to the Assistant Administrator for Administration and Resources Management (OARM) and which have been subsequently redelegated to the Director, OIRM. This includes the authority to approve requisitions for ADP equipment, telecommunications, studies and services, including the authority to determine and approve: (1) The ADP technical content of solicitation packages. (2) The evaluation criteria to be used for evaluation of ADP components of proposals. (3) Preaward procedures for ADP components of proposals, including nominations for membership on the evaluation panel, contractor demonstrations and benchmarks and facility reviews as required. (4) Postaward procedures for ADP components of procurements including acceptance testing and site inspection. ADP supplies (i.e., diskettes, tape, paper, cables) are considered as normal office supplies. They are exempt from the management controls applied to EPA's IRM program. The authority to approve requisitions for ADP equipment, computer services and telecommunications was redelegated by the Director, OIRM, to the Director, OARM-RTP. A further delegation has been made to the Director, NDPD. e. Subject to certain conditions, the authority to approve acquisitions for microcomputer equipment, software and support services that conform to Agency standards has been delegated by the Director, OIRM, to: (1) Assistant Administrators (2) Associate Administrators (3) Inspector General (4) General Counsel (5) Regional Administrators 1-3 ------- IRM POLICY MANUAL 2100 7/21/87 As noted in this delegation, which is found in Exhibit 1-B of this chapter, the officials specified above may further redelegate their authority in this area to their Senior Information Resources Management Officials (SIRMOs), provided that formal notification is provided to the Director, OIRM. 6. CONTROLS RELATED TO BASIC MANAGEMENT FUNCTIONS. The following sections describe management controls for IRM planning, budgeting, acquisition, data management and evaluation of IRM activities and requirements. a. IRM Planning. (1) Mission-based Planning. EPA is highly dependent on its information resources to carry out program and administrative functions in a timely, efficient and accountable manner. Because of the expensive and capital intensive nature of information and informa- tion technology, it is Federal policy that all managers plan effectively for the acquisition and management of information and information technology through the annual preparation of mission-based IRM plans. (Reference Chapter 2 of this manual). In EPA, all national program managers and Regional offices submit their plans to the Director, OIRM, who is responsible for reporting the contents of the plans to the Administrator and other senior EPA management officials. Mission-based IRM plans are tied to the budget process-and are used to support investment decisions made during the budget preparation process. (2) Planning Requirements for Acquiring and Managing Personal computers (PCs). The basic purpose of the PC Plan is to ensure that appropriate provisions are made to provide effective management and support of this technology. All Headquarters and Regional offices must submit a PC Plan and qualify for a delegation of PC approval authority in order to acquire personal computer hardware or software. Delegations will be made to those offices that have (1) designated a SIRMO to exercise the delegation on behalf of the Assistant or Regional Administrator, (2) received OIRM approval for their PC Plan and (3) designated and arranged appropriate training for a PC Site Coordinator(s) to manage PC ordering, 1-4 ------- IRH POLICY MANUAL 2100 7/21/87 processing and user support and develop security provisions for safeguarding these resources. Plans must be approved by the SIRMO in order to receive consideration by OIRM. Delegated officials, including PC Site Coordinators, will review PC procurement requests in light of approved plans and may then submit approved procurement requests to PCMD for placement/issuance of PC orders under the contract. (3) Information Collection. The principles governing the information collection planning process are described in greater detail in Chapter 9 of this manual. From a management control perspective, it is important that Agency managers determine, before the information collection is initiated, that data are not already available elsewhere in the program. Agency or external sources. It is also necessary in the planning stage to design statistically valid sampling and collecting efforts and to determine that the cost of collecting the data does not exceed the value of the data to the program and EPA mission accomplishment. (4) OMB Bulletin for Federal Information Systems and Technology Planning - OMB issues a bulletin on an annual basis which requires all Federal agencies to submit their strategic plans for information systems and technology. This plan contains the following kinds of information: a description of the agency's program priorities and a discussion of how informa- tion technology is being used to meet those priorities; a list of the agency's major information systems; and a description of significant information technology initiatives. (5) OMB Bulletin for Management Review/Management Improvement Planning - The Office of the Comptroller is responsible for coordinating and reporting EPA's management improvement plan to OMB. OIRM contributes to the Agency's plan by reporting milestones for initiatives which will improve the overall management of the Agency from an IRM perspective. 1-5 ------- IRN POLICY MANUAL 2100 7/21/87 b. Budgeting. (1) Section 43 of OMB Circular A-ll, "Preparation and Submission of Budget Estimates" - In EPA, this reporting requirement is referred to as "Short-Term ADP Planning." This report identifies and documents the Agency's information technology activities, the cost of those activities and the program initiatives that the technology supports. OIRM is responsible for coordinating the collection and reporting of this information for the Agency. (2) Timeshare Budget - OARM-RTP with the assistance of OIRM, and in consultation with Agency components, prepares and submits the Agency timeshare budget. Timeshare requests are represented as a program element (PE) in the Agency's budget which is submitted to OMB. Once the budget is approved by Congress, OIRM administers the timeshare budget throughout the Agency in accordance with the needs and requests of Agency components and OARM-RTP guidance. (3) Environmental Monitoring Budget Special Analysis - The purpose of this periodic analysis is to evaluate the investments supporting the Agency's environmental monitoring strategies. All major program offices are required to provide their individual monitoring analysis with their budget submissions. OPPE is responsible for assessing these reviews. The final product evaluates the resource requirements and priorities for monitoring activities across the Agency. (4) Information Collection Budget - During the third quarter of each fiscal year, OMB issues a bulletin which requires that agencies submit their projected reporting burden on the public for the forthcoming fiscal year. OPPE is responsible for coordinating and reporting the information collection budget for EPA. 1-6 ------- IRM POLICY MANUAL 2100 7/21/87 c. Procurement/Acquisition. (1) Acquisitions are evaluated to meet GSA and other applicable regulations. Policies on EPA's IRM acquisitions are enforceable by OIRM, the Grants Administration Division (GAD) and the Procurement and Contracts Management Division (PCMD). (2) From a management control perspective, PCMD inserts language into contracts to ensure that the contractors adhere to certain standards. Some of these standards are mandated by the Federal Information Resources Management Regulations (FIRMRs), Federal Standards and the Federal Information Processing Standards (FIPS). Other standards are developed by OIRM and NDPD. They are responsible for determining what standards apply to a particular procurement. (3) OIRM provides ADP support services through centrally managed and administered contracts; program offices may submit procurement requests for such services to OIRM. OIRM provides guidance on effective utiliza- tion of these contracts and prepares the required delivery orders which are issued by PCMD. d. Data Management. In the operation of any of EPA's automated systems there are a number of controls which are imposed in order to maintain efficiency and effective- ness. The following is a brief list of principal controls that program and system managers need to observe in the development, operation and maintenance of their systems: (1) Data Standards - Organizations responsible for system management are responsible for conforming with established Agency data standards. OIRM is responsible for establishing the data standards for the Agency and ensuring that those standards meet the Agency objective of promoting data sharing. Chapter 5 of the EPA Policy Manual provides further information on this subject. (2) Systems Documentation - It is Agency policy that adequate documentation must be developed for all EPA automated systems. This is important to ensure management control and continuity of service. Without adequate documentation, full utilization of a system cannot be realized. 1-7 ------- IRM POLICY MANUAL 2100 7/21/87 (3) Acceptance Testing - Prior to implementing a system, appropriate acceptance testing must be conducted. Such activity serves to determine the reliability of functions as well as identify problems, both in the documentation and in the actual operation of the system. Acceptance testing must include proper documentation of test results. (4) Systems Security - As stated in Chapter 8 of this manual, "It is EPA policy to protect adequately sensitive information and sensitive applications from improper use, alteration or disclosure, whether accidental or deliberate. Information and applica- tions will be protected to the extent required by applicable law and regulations in accordance with the degree of their sensitivity in order to ensure the cost-effectiveness of the security program." (5) User Support and Training - To ensure optimally efficient operation of Agency information systems, it is critical that EPA managers provide their staff adequate user support and training. e. IRM Evaluations. The following evaluations and reviews are conducted to help the Agency assess the adequacy of its information systems and resources: (1) Special Studies and Management Reviews - A variety of special studies and reviews are conducted by OIRM alone or in concert with Agency program offices. The scope of such reviews may vary depending on the subject matter and the goals and objectives established for the review or study. (2) ADP Reviews - These reviews are conducted by OIRM as well as program managers. All ADP review activity must be coordinated with the Office of the Inspector General which has the lead responsibility to perform independent reviews of EPA's activities. An ADP review is an evaluation of an information system, ADP equipment, operations or an ADP organization, to determine if the intended or expected functions are being accomplished. The general purpose of such a review is to improve management of information resources by ensuring that ADP systems and services are being managed in compliance with standards, 1-8 ------- IRM POLICY MANUAL 2100 7/21/87 operating procedures and policies. (Specific guidance on conducting this type of review is found in the Agency's Directives System - EPA 2115 Guide for ADP Review). (3) Contract Performance Reviews - OIRM, in concert with PCMD, conducts regular (three times per year) reviews of contractor performance through meetings with delivery order project officers and the contractor under the ADP support contracts managed by OIRM. These meetings provide a forum to share information about experiences during delivery order performance that relate to key performance and contract administration issues. (4) Risk Analyses - OMB Circular A-130 requires that all automated installations undergo a periodic risk analysis to ensure that appropriate, cost-effective safeguards are in place. This risk analysis will be conducted on new installations, on existing installations undergoing significant change and on existing installations at least every 5 years. (5) GSA Triennial Review - This review is a government- wide three-year planning and reporting cycle set forth to meet the requirements established by the Paperwork Reduction Act of 1980. Agencies are required to perform reviews of their information resources management activities and prepare synopses and updates of these reviews to GSA on a yearly basis for a three-year duration. The objective of the Triennial Review Program is to ensure that agencies are carrying out their information manage- ment activities in an efficient, effective and economical manner. OIRM is responsible for managing the review process with input from the program offices. f. IRM Reporting Requirements. (1) External - The following is a list of external reporting requirements related to EPA's IRM program: (a) OMB Bulletin for Federal Information Systems and Technology Planning (b) OMB Bulletin for Management Review/Management Improvement Planning 1-9 ------- IRM POLICY MANUAL 2100 7/21/87 (c) Section 43 of OMB Circular A-ll (d) GAO Systems Inventory (e) ADP Equipment Data Systems to GSA (£) Information Collection Budget (g) Information Security Program Data to GSA (hj Privacy Act Annual Report to OMB (2) Internal - The following is a list of internal reporting requirements relating to EPA's IRM program: (a) Mission-Based Plans (b) PC Plans (c) Information System Inventory Updates (d) Timeshare Budget (e) Special IRM Budget Analysis (Addendum) (f) Environmental Monitoring Budget Special Analysis 1-10 ------- IRM POLICY MANUAL 2100 7/2V87 EXHIBIT 1-A DELEGATIONS 1200 TN95 3/26/84 GENERAL, ADMINISTRATIVE AND MISCELLANEOUS 1-10. ADP 1. AUTHORITY. To approve requisitions for ADP equipment, telecommunications, studies, and services, including the authority to determine and approve: a. The ADP technical content of solicitation packages b. The evaluation criteria to be used for evaluation of ADP components of proposals c. Preaward procedures for ADP components of proposals, including membership on the evaluation panel, contractor demonstrations and benchmarks, and facility reviews as required d. Postaward procedures for ADP components of procurements including acceptance testing and site inspection. 2. TO WHOM DELEGATED. The Assistant Administrator for Administration and Resources Management. 3. REDELEGATION AUTHORITY. These authorities are redelegated to the Director, Office of Information Resources Management. The authority to approve requisitions for ADP equipment, computer services, and telecommunications is further redelegated to the Director, Office of Administration and Resources Management, RTF. All of the above authorities may be redelegated further. ------- CHAPTER 2 ------- IRM POLICY MANUAL 2100 7/2V87 CHAPTER 2 - MISSION-BASED PLANNING 1. PURPOSE. This policy establishes the principles that govern Agencywide planning for EPA's investments in and management of information resources and technology. This policy also defines roles and responsibilities for implementing these principles. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA national program managers and Regional offices. 3. BACKGROUND. a. Information is an Agency asset, just as property, funds and personnel are Agency assets. EPA is highly dependent upon its information resources to carry out program and administrative functions in a timely, efficient and accountable manner. b. Information and information technology represent an expensive and capital intensive investment of EPA's human and other operational resources. It is essential, therefore, that EPA plan for its investment and manage- ment of information resources. c. As a result, an Agencywide Information Resources Management (IRM) planning process must be established. Furthermore, as required by OMB Circular A-130, planning must be based in programs and missions to ensure that the acquisition and use of information resources support the requirements of EPA's program and administrative functions. d. Investment decisions on the acquisition and use of information resources can be made only through the budget process. Planning must be tied to the budget so that budget decisions are derived from plans and, conversely, so that budgetary constraints are reflected in the plans. e. The management, control and responsibility for information resources within EPA is decentralized. Consequently, planning for information investments and management is also decentralized. The value of a decentralized process is that it engages the active participation of EPA managers in the decision-making process and allows them to respond to environmental as well as administrative priorities as they change over time. 2-1 ------- IRM POLICY MANUAL 2100 7/2 V87 4. AUTHORITIES. a. OMB Circular A-130, Management of Federal Information Resources. 5. POLICY. It is EPA policy to plan effectively for the acquisition and management of information and information technology through the annual preparation of mission-based information resource management (IRM) plans. a. Mission-based IRM plans are strategic in nature covering a three-to-five year period and updated annually to reflect real-time changes in each major national program office. b. Mission-based IRM plans are linked to the Agency's Priority List which defines the Agency's mission and to the Agency's Operating Guidance which specifies IRM priorities and actions over a one-to-two year period. c. The plans will be tied to the budget process and will be completed in time to support investment decisions made during the budget preparation process. d. Mission-based IRM planning explicitly evaluates information requirements necessary to achieve EPA and program missions and priorities. These requirements are assessed in the context of existing and planned resources and Agencywide policies and standards governing the effective management of information and information technology. e. Planning for significant investments in and management of information must be supported by analyses of the life cycle of the information requirement from the initial stages of information system design through operational stages of system start-up and maintenance. Consideration must be given to the full range of information support needs from data collection and entry to ongoing training, user support, quality control and system administration. e. Mission-based IRM plans must be evaluated periodically to ensure that EPA and program missions and priorities are fully supported. In particular, any planning for signifi- cant investments must be evaluated through such analyses as information requirements studies, benefit-cost assessments and life cycle planning studies. 2-2 ------- IRM POLICY MANUAL 2100 7/2 V87 6. RESPONSIBILITIES. a. The Office of Information Resources Management is responsible for: (1) Developing and issuing guidance for the development of mission-based information resources management plans in accordance with OMB Circular A-130. (2) Determining, in consultation with the IRM Steering Committee and Senior IRM Officials, which major national programs are responsible for preparing and updating mission-based IRM plans. (3) Developing and issuing guidance for an Agencywide review of information investments. (4) Providing guidance to the Administrator and EPA's senior management on EPA's investment in and manage- ment of information resources and technology. (5) Responding to OMB and other external requests on EPA's plans and budgets for the acquisition and use of information technology. b. The Assistant Administrators, Associate Administrators, General Counsel, Inspector General and Regional Adminis- trators are responsible for: (1) Appointing a Senior IRM Official who is responsible for management and oversight of the information resource management program in his/her respective organization. The Senior IRM Official in the Office of Executive Support for the Office of the Adminis- trator serves the two Associate Administrators as well as all of the Staff Offices in the Office of the Administrator. c. Senior IRM Officials for major national programs are responsible for: (1) Ensuring the development of mission-based resource management plans responsive to EPA and program information requirements. 2-3 ------- IRM POLICY MANUAL 2100 7/2V87 (2) Ensuring that these plans are integrated into budgets for information investments which are reflected in formal planning and budgeting submissions. (3) Establishing an information resource management program consistent with the organizational mission, organizational information plans and Agency policy. c. The National Data Processing Division is responsible for: (1) Translating the mission-based plan into specific ADP resources requirements. (2) Developing the actual Timeshare Budget required to provide the ADP resource requirements identified by (1). 7. DEFINITIONS. a. "Mission-based Planning" refers to the planning for an agency's investments and management of information resources and technology that are required to achieve the agency's missions and priorities. These plans are tied to the budget process and are used to support invest- ment decisions made during the budget preparation process. These plans are strategic in scope but are updated annually to reflect progress in implementation, program changes, changes that affect information requirements and advances in technology. b. "Life Cycle Costs" means the sum.total of all the direct, indirect, recurring, nonrecurring and other related costs incurred or predicted to be incurred in the formulation of requirements and feasibility studies, and in the design, development, production, operation, maintenance and support of an information system throughout its useful life. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines for the Agency's Mission-based Planning Program will be issued on an annual basis under separate cover. 2-4 ------- CHAPTER 3 ------- IRH POLICY MANUAL 2100 7/21/87 CHAPTER 3 - STATE/EPA DATA MANAGEMENT 1. PURPOSE. This policy establishes the principles that govern the management and sharing of data between EPA and State environmental agencies and the information systems that handle these data. This policy also defines roles and responsibilities for implementing and ensuring adherence to these principles. 2. SCOPE AND APPLICABILITY. This policy is applicable to all EPA programs and Regional offices that develop and operate information systems that are used by the States or that contain data reported to EPA by States. 3. BACKGROUND. a. The underlying rationale for EPA's policy on State delegation includes a recognition that more effective environmental protection results when Federal goals and regulations are implemented in a fashion that is respon- sive to the diversity of local conditions. EPA's policies on information management must reflect this same balance of compliance with Federal statutes and priorities and responsiveness to local diversity. b. Federal policy, as most recently set forth in OMB Circular A-130, specifies that Federal agencies may "not require Federal information systems that unduly restrict the prerogatives of heads of State and local government units..." c. EPA remains responsible and accountable to the President, the Congress and the public for progress toward meeting national goals and for ensuring that Federal statutes are adequately enforced. In accordance with "EPA Policy on Oversight of Delegated Environmental Programs," April 4, 1984, the Agency has the responsibility to oversee the conduct of delegated inter-governmental programs, to enhance State capabilities to administer environmental protection programs and to analyze the status of State, regional and national environmental quality through ongoing monitoring and data collection efforts. d. EPA's policy of delegating program implementation responsibility to States means that the ultimate effectiveness of the Agency depends, to a very large 3-1 ------- IRM POLICY MANUAL 2100 7/2V87 extent, on the effectiveness of State program managers. Among the several factors that determine the success of State program managers is their capacity to obtain and use management and environmental information. e. EPA's ability to oversee and support State performance of delegated programs, and to report on these programs to the President, the Congress and the public, is also heavily dependent upon accurate and timely State information resources and systems. f. EPA seeks to improve environmental decisions by more consistent and reliable estimation of health risk based on sound data and analysis methods and by integrating permitting, regulatory and compliance efforts across program lines. Improvement in the information management systems will result in more timely, quality assured data, a more integrated risk assessment and overall better State/EPA program management. g. Although each has requirements that differ in detail and emphasis, there are substantial benefits to EPA and to State agencies if both have timely, reliable access to the same basic management and environmental information. h. Host EPA programs have developed data systems to receive State reports and to provide the reports and analysis required by national program managers. There are substan- tial benefits to EPA when States agree to meet Agency reporting requirements by entering data directly into these systems. In at least some cases, States also benefit by gaining access to data and information systems capabilities that they cannot develop on their own. However, the benefits to States from using EPA information systems to report or to process data depend on several factors: (1) The existing State investment in its own information systems (2) The accessibility and reliability of the EPA systems for both entering and retrieving data (3) The reliability and quality of EPA user support 3-2 ------- IRM POLICY MANUAL 2100 7/21/87 (4) The extent to which EPA systems contribute to State management objectives as the integration of environ- mental and management data, both across programs delegated from EPA and other State programs (5) The costs in using such systems both in actual dollars and resources necessary for use. 4. AUTHORITIES. a. OMB Circular A-130, Management of Federal Information Resources. 5. POLICY. It is EPA policy that Agency reporting requirements and information systems will be responsive to the information needs of State environmental agencies and will take into account the diversity among States in terms of organization, resources and program responsibilities. EPA systems that process and store data obtained from States will adhere to data management policies that avoid duplication of data and effort and promote integrated environmental program planning and management, both within States and between States and EPA. EPA will assure timely and reliable State access to any Agency information system that contains data obtained from States in response to EPA reporting requirements. a. As required by OMB Circular A-130, EPA will adhere to reporting and information systems policies that do not unduly restrict State prerogatives to plan and manage information resources in response to State policy and management priorities. b. EPA information systems that process and store data provided by States in response to EPA reporting require- ments will, insofar as practical, be developed and operated to accommodate State management needs. More specifically: (1) EPA will ensure that States are afforded an active role in developing, improving and modifying informa- tion systems through the establishment of user groups, policy groups and other mechanisms which promote continuing State/Federal interaction. (2) EPA will, insofar as practical, design such systems with the flexibility to accommodate State needs for related data standards that facilitate State informa- tion systems planning and the integration of data across EPA and State program lines. 3-3 ------- IRH POLICY MANUAL 2100 7/2V87 (3) EPA will develop such systems in adherence to technology and data standards that facilitate State information systems planning and the integration of data across EPA and State program lines. (4) EPA will design such systems to accept direct, electronic transmission of data from States that operate their own information systems. (5) EPA will design such systems to support direct, electronic transmission of data to States from EPA systems to support local data analysis. (6) EPA will strive to achieve consistency in design and access methods consistent with current industry technology. c. New EPA systems and data bases developed to process and store data obtained from State environmental agencies shall be designed to support timely and reliable State access to these data. Existing EPA systems that contain State data should allow for timely and reliable State access. Timely and reliable State access will vary according to the nature of the data and the system; however, for EPA's major national systems and data bases, it means: (1) Direct, on-line State access to current data files (2) The use of software and data communications techno- logies that adhere to Agency standards and that support efficient State access for reporting and retrieval of data (3) The provision of documentation and user assistance to State users on a consistent and current basis. d. For those States which agree to meet EPA reporting requirements by directly entering data into EPA systems, the Agency will regard such data as the official State record of the delegated program. EPA will not unilaterally change these data, since doing so would force the State to maintain a separate system of records. e. EPA will allow the States at their option to enter data regarding non-delegated programs into the EPA systems. 3-4 ------- IRM POLICY MANUAL 2100 7/21/87 However, States are not mandated to meet the same requirements in the non-delegated programs that they are obliged to meet for the delegated ones. f. EPA will support the use of State grant funds to develop State information resources and technology to the extent that doing so is consistent with the purposes for which these funds were appropriated. EPA will seek State proposals which assign funds from one or more EPA grants for information resources and technology that: (1) Promote the integration of environmental planning and management across State and EPA program lines (2) Foster improved data sharing between EPA and the State. g. EPA will design and manage its computing and data communications network to support timely and reliable State access to EPA systems and data bases. EPA's pursuit of this goal will be based on the following assumptions: (1) The achievement of this goal is dependent on the constraints of available resources. (2) EPA does not seek to be the primary or the "first choice" computing resource for any State environmental agency. (3) EPA does not seek to provide computing and telecommunications services to States in lieu of or in competition with either State or commercial sources. h. EPA recognizes one of the advantages of sharing data is reduced reporting by the States. Therefore, if a State is entering data directly into the EPA system, EPA will, insofar as practicable, adhere to data management policies that avoid duplication of data and effort and not require that the State report this information in additional formats. 6. RESPONSIBILITIES. a. The Office of Information Resources Management shall: (1) Develop guidelines and programs to ensure that 3-5 ------- IRM POLICY MANUAL 2100 7/2V87 Agency reporting requirements and information systems are defined and implemented in accord with this policy. (2) Provide guidance and assistance to Assistant Administrators, Associate Administrators and Regional Administrators in implementing the requirements of this policy. (3) Plan and oversee the acquisition, deployment and use of information technology within EPA to ensure support for effective management and sharing of data by EPA and State environmental agencies. (4) Ensure EPA compliance with Federal statutes and regulations governing the acquisition, operation and use of information technology employed to share data between EPA and State agencies. (5) Evaluate and report on the effectiveness of Agency activities in achieving the goals of this policy. b. National Data Processing Division shall: (1) Design and manage the acquisition and operation of data processing and telecommunications resources to support effective management and exchange of data between EPA and State environmental agencies. (2) Develop standards for EPA data processing and telecommunications technology services that support the goals of this policy. (3) Provide technical advice and assistance to EPA and, upon request, to State environmental agencies concerning the acquisition and implementation of information technology to achieve the goals of this policy. c. Assistant Administrators and Associate Administrators shall assure: (1) That State agency requirements for information and information technology are addressed in the design and implementation of EPA programs. 3-6 ------- IRM POLICY MANUAL 7/21/87 (2) That the information systems and data management practices of programs and activities under their direction are in accord with this policy. (3) Effective State participation in the design and operation of national information systems and data bases that contain data reported by States and provide timely and reliable access by States to such data bases. d. Regional Administrators shall assure that: (1) State requirements for information and information technology are effectively addressed in State delega- tion agreements, State grants and other agreements between EPA and States. (2) Regional procedures for handling and validating State-reported data guarantee the integrity and accessibility of such data as required by this policy. (3) The Regional Office has an effective program to foster and support State/EPA data management and sharing that meets at a minimum EPA Federal reporting requirements. e. The Office of Administration shall: (1) Develop and implement policies and procedures to assure that information collection and processing activities performed by EPA contractors and grantees comply with this policy. 7. DEFINITIONS. a. "Data" refers to a collection of unorganized facts that have not yet been processed into information. b. "Data Base" is a collection of integrated data that can be used for a variety of applications. c. "Data Communications" refers to computer-to-computer, computer-to-device, device-to-computer communications and other communications such as a record, tele-processing and telemetry. 3-7 ------- IRM POLICY MANUAL 2100 7/21/87 d. "Information Technology" refers to the hardware and software used in connection with government information, regardless of the technology involved, whether computers, telecommunications, micrographics or others. e. "Software" refers to computer programs, procedures, rules and associated documentation pertaining to the operation of a computer system. f. "Telecommunications" is the transmission and/or reception of information by telephone, telephone lines, telegraph, radio or other methods of communication over a distance. The information may be in the form of voice, pictures, text and/or encoded data. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines will be issued under separate cover. 3-8 ------- CHAPTER 4 ------- IRM POLICY MANUAL 2100 7/2V87 CHAPTER 4 - SOFTWARE MANAGEMENT 1. PURPOSE. This policy establishes the principles and requirements that govern the planning, acquisition, develop- ment, maintenance and use of Agency software resources. This policy also defines the roles and responsibilities for implementing these principles and requirements. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA organizations and their employees. It also applies to the personnel of agents (including State agencies, contractors and grantees) of EPA who are involved in the design, develop- ment, acquisition, operation and maintenance of Agency software, data and information systems. The requirements of this policy apply to existing as well as new or modified/ enhanced software systems. 3. BACKGROUND. a. Directly or indirectly, most EPA managers are involved with automated information systems or the information resources management process. This involvement can be with the information itself and related resources, e.g., personnel, equipment, funds, systems and technology (hardware and software). As agencies become increasingly dependent on information technology to accomplish their basic missions, .it is essential that these technologies be acquired and used in a rational way. b. The EPA software management program is needed to manage and protect EPA information as a valuable national resource; promote cross-media analysis and information interchange for environmental results; reduce costs while maximizing benefits for program management and improve the quality, uniformity and maintenance of software products. c. The objectives of EPA's software management program include the following: (1) Secure EPA's investment in information collection, processing, dissemination, use, storage and disposition. 4-1 ------- IRM POLICY MANUAL 2100 7/2 V87 (a) Much of EPA's software investment is "custom" software (i.e., developed by in-house or contractor staff), as opposed to software commercially marketed or developed by other government agencies. (b) It is important that systems development, operation and maintenance be managed to ensure that this investment yields software products which are sound, maintainable and not subject to disruption. (2) Improve the quality, uniformity and maintenance of software systems. (a) Decisions regarding the selection of such items as computer environment, programming languages, processing techniques, ergonomic screen design, terminal key functions and documentation products have been left up to the individual project officer, contractor or in-house developers. (b) This has resulted in some successful systems, while others have been hampered by maintenance difficulties attributed to the lack of an effective software management program. (3) Improve the cost-effective acquisition, development, maintenance and ongoing operation of software systems. (a) EPA spends a significant amount of its information resource dollars on custom software development, maintenance and ongoing operation of information systems. (b) Improving the cost-effectiveness of these efforts can be achieved by standardizing techniques, methods, products and tools for systems engineering for all phases of the information systems life cycle and by the acquisition and use of commercial software where appropriate. (4) Promote inter-agency cooperation and sharing of software and data. 4-2 ------- IRM POLICY MANUAL 2100 7/2 V87 (5) Improve the end-user computing environment and access to EPA's information resources. (a) EPA is increasingly, relying on end-user computing. The key to end-user computing is the availability of easy-to-use software tools and "ready-to-go" applications software. (b) This can be achieved through several measures, including standardizing and supporting software tools for the end-user computing environment; providing training, software revisions and user support; expanding the "information center" approach to support the end-user computing environment; promoting access by Agency staff to information systems and resources; and developing and disseminating systems engineering standards and guidelines for all software life cycle phases of end-user developed applications. (6) Develop plans for future software investments in areas with high payoff for the Agency's mission. (a) While tools such as fourth generation languages have measurable benefits and significant productivity gains, there are future areas of software investment which promise even greater benefits and gains. (b) These include greater reliance on generic, off-the-shelf software applications, as opposed to developing custom software; office automation software with greater levels of integration of functions, features and capabilities; expert systems or artificial intelligence applications for EPA mission and program goals; geographic information systems for environmental analysis; and the development and enforcement of software engineering standards to gain a greater degree of discipline and rigor in the software process. d. The policies described in the remainder of this chapter provide a framework for establishing this software management program. 4-3 ------- IRN POLICY MANUAL 2100 7/21/87 4. AUTHORITIES. a. OMB Circular No. A-130, Management of Federal Information Resources, December 12, 1985. b. NBS PIPS PUB 38, Guidelines for the Documentation of Computer Programs and Automated Data Systems, February 15, 1976. c. NBS FIPS PUB 64, Guidelines for Documentation of Computer Programs and Automated Data Systems for the Initiation Phase, August 1, 1979. d. NBS FIPS PUB 105, Guidelines for Software Documentation Management, June 6, 1984. e. NBS FIPS PUB 106, Guidelines on Software Maintenance. f. NBS FIPS PUB 101, Guidelines for Lifecycle Validation, Verification and Testing of Computer Software. g. EPA Office Systems Feasibility Study, Implementation and Operational Guidelines, January 1985 (OIRM). h. EPA ADABAS Application Development Procedures Manual, October 17, 1984 (revised December 2, 1985), NDPD. 5. POLICY. It is EPA policy to enhance the management of software throughout its life cycle. It is also EPA policy that software developed by or acquired for the Agency will use EPA standard software tools and adhere to EPA standards and guidelines. a. The use of existing government and commercially available and tested software application packages is required wherever technically and economically feasible. b. Whenever custom programming is required, maximum use of automated tools for software design, development, testing and maintenance will be made. c. EPA offices and staff will jointly acquire and share software resources wherever possible. This applies to the acquisition of proprietary software products and development of software under contract or with in-house resources. Software that has the potential for being shared will be developed or acquired after an evaluation of the general requirements of interested offices. 4.4 ------- IRM POLICY MANUAL 2100 7/21/87 d. Copyright laws and other measures designed to protect legitimate proprietary interests in software and data must be rigidly enforced. Classified and unclassified data and software must be protected from improper access, use, alteration, manipulation or unauthorized disclosure as a result of criminal, fraudulent or other improper actions. e. In the absence of overriding efficiency considerations, all software resources must: satisfy functional require- ments; provide interfaces consistent with users' needs and skill levels; meet users' availability needs; provide data integrity; provide response times acceptable to users under routine and unusual conditions (i.e., peak workloads, equipment failure); and meet users' security requirements. f. EPA program officials will adhere to Federal Information Processing Standards (PIPS) and guidelines as published or adapted for the Agency in developing, documenting, maintaining and using software applications. g. EPA program officials managing the development or ongoing operation of software applications are responsible for the management of life cycle costs, conformance to soft- ware standards and data base administration procedures, training, operations maintenance and user support and evaluation. h. The development of all application systems will conform to the Agency's system development life cycle methodology. i. The use of fourth generation or other non-procedural languages and tools is recommended in lieu of third generation, procedural language-based custom development efforts. Customized third generation or procedural languages and tools may be required to meet functional requirements for reasons of security, portability and efficiency. The use of assembler languages is restricted to exceptional situations, such as when modifying an existing program written in assembler language, writing a program for an operating system and an application requiring the use of assembler language. j. All EPA applications systems development efforts must use the Agency's standard application programming languages. 4-5 ------- IRM POLICY MANUAL 2100 7/21/87 k. Applications should be designed to require the least possible amount of computer operator and programmer support for execution. 1. EPA program officials will periodically review all software resources to determine and prevent obsolescence of software. Indicators of obsolescence include: dependence on obsolete peripherals; running in an emulation mode; inadequate operating system or documentation and more than 5 years since the last substantial redesign. m. Information technology provided to EPA employees and their agents is to be used for official business only. EPA managers and supervisors are responsible for ensuring appropriate use of this technology by their employees. 6. RESPONSIBILITIES. a. The Office of Information Resources Management (OIRM) is responsible for: (1) Managing information resources, functions and activities within EPA, in accordance with the Paper- work Reduction Act of 1980 (P.L. 96-511), Federal Information Processing Standards (PIPS), OMB Circular No. A-130 (Management of Federal information Resources) and other Federal regulations. (2) Defining EPA software management/engineering policies, standards and guidelines in the interests of standardization, productivity and effective management of software and information resources. (3) Review and approval of technical specifications for software requested by OARM, ORD and the program offices. (4) Publishing plans and guidance for administrative, program and research/laboratory systems. (5) Conducting compliance reviews. 4-6 ------- IRM POLICY MANUAL 2100 7/21/87 b. The Assistant Administrators, Associate Administrators, Regional Administrators, Laboratory Directors, Headquarters Staff Directors, General Counsel and Inspector General are responsible for: (1) Ensuring compliance with software management policies, standards and guidelines. (2) Managing the software life cycle, process and products within their program(s). c. The Senior IRM Officials are responsible for: (1) Approving microcomputer proprietary software. (2) initially approving requisitions for acquisitions of information technology prior to their review by NDPD and/or OIRM. d. The Director, National Data Processing Division, is responsible for: (1) Acquiring all general purpose, non-application specific software such as operating systems, data base management systems, etc. (2) Approving system-oriented proprietary software. e. The Procurement and Contracts Management Division and the Grants Administration Division are responsible for: (1) Ensuring that all policy, standards and guidelines specified by OIRM are incorporated in Requests for proposals (RFPS), interagency Agreements (lAGs), Cooperative Agreements, Grants, Contracts and Sub-Contracts. f. Each EPA Manager, Supervisor, or Project Officer engaged in information resources management activities is responsible for: (1) Conforming to the software management/engineering program policies, methods, standards, guidelines and techniques contained in this and related documents. 4-7 ------- IRN POLICY MANUAL 2100 7/21/87 g. Each EPA employee, contractor and grantee engaged in information resources management activities is responsible for: (1) Conforming to Agency software management/engineering program policies, methods, standards, guidelines and techniques. 7. DEFINITIONS a. "Application Software" means software specifically produced for the functional use of a computer system, e.g., payroll, inventory control, environmental monitoring and scientific modeling. b. "Artificial Intelligence, Expert, or Knowledge-based Systems" refers to a class of systems that employ decision rules developed through human experience and from human knowledge to solve problems that require a high degree of human expertise. c. "Data Base Management System (DBMS)" is the software product that provides data structure containing unrelated data stored, so as to optimize accessibility, control redundancy and offer multiple views of the data to multiple application programs. d. "Documentation" refers to information to support the effective design, management, operation, maintenance and transferability of ADP resources, and to facilitate the interchange of information. Documentation includes analysis, technical documents and specifications which are produced in the software life cycle (e.g., project request, feasibility study, cost/benefit, functional requirements, data requirements, system/subsystem specifications, program specifications, data base specifi- cations, test plan, user's manual, operations manual, test reports and maintenance procedures). e. "Fourth Generation (4GL) Programming Language" refers to modern programming languages (e.g., INFO, FOCUS) designed for end-users or to increase programmer productivity, which have a number of tools such as English language 4-8 ------- IRM POLICY MANUAL 2100 7/21/87 syntax, dictionaries, screen builders and reference to data by name. These languages tend to be dependent on specific computer architectures and are not usually transportable. They usually imply a proprietary Data Base Management System (DBMS) or Data Management System (DMS). f. "Geographic Information System (CIS)" is a system that combines geographic and/or cartographic analysis capabi- lities with a computer data base system that can support data entry, data management, data manipulation and data display. g. "Non-procedural Language" see definition for Fourth Generation (4GL) Programming Language under "e". h. "Procedural or High Order Language" see definition for Third Generation Language (3GL) under "o". i. "Software" means computer programs, procedures, rules and possibly associated documentation and data pertaining to the operation of a computer system. j. "Software Engineering" refers to the discipline of-applying software tools, techniques and methodologies to promote software quality and productivity. k. "Software Life Cycle" is the period of time beginning when a software product is conceived and ending when the product no longer performs the functions for which it was designed. The software life cycle is typically broken into phases, such as requirements, design, programming and testing, installation and operation and maintenance. 1. "Software Maintenance" means the performance of those activities required to keep a software system operational and responsive after it is accepted and placed into operation. It is the set of activities which result in changes to the originally accepted (baseline) product. These changes consist of modifications required to: (1) insert, delete, extend and enhance the baseline system (perfective maintenance); (2) adapt the system to changes in the processing environment (adaptive maintenance) and (3) fix errors (corrective maintenance). 4-9 ------- IRN POLICY MANUAL 2100 7/2 V87 m. "Software Tools" refers to packaged, often commercial, computer program(s) used to help develop, test, analyze or maintain computer programs, data and information systems. Examples include statistical software such as SAS, SPSS, sort systems, etc. n. "Testing" refers to examining the behavior of a program by executing the program on sample data sets. o. "Third Generation (3GL) Programming Language" is a programming language that usually includes features such as nested expressions and parameter passing, that can run on a variety of different computer systems and are independent of machine architecture (e.g., COBOL, BASIC, FORTRAN, PL/I). It is a problem oriented language that facilitates the expression of a procedure as an explicit algorithm. In contrast to fourth generation programming language, third generation programming language is usually independent of a data base management system and is transportable between different computer architectures. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines for the Agency's software management program will be issued under separate cover. 4-10 ------- CHAPTER 5 ------- IRM POLICY MANUAL 2100 7/23/87 CHAPTER 5 - DATA STANDARDS 1. PURPOSE. This policy establishes the EPA Data Standards Program. The purpose of this program is to provide consistent definition of data and to facilitate cross-media use of data. This policy sets forth Agency principles on data standards and assigns organizational responsibilities for implementing and administering common data standards. 2. SCOPE AND APPLICABILITY. This policy applies to all Environmental Protection Agency (EPA) organizations and their employees. It also applies to the facilities and personnel of agents (including contractors and grantees) of EPA who design, develop, operate or maintain Agency information and information systems. This policy applies to automated and manual systems developed for programs or administrative purposes. The requirements of this policy apply to existing data elements as well as new data elements. 3. BACKGROUND. a. Integration of information and data bases is difficult because program offices use disparate formats and names for similar data elements. b. There is a need to make and support decisions based on standard information and data collected that cuts across the Agency's programs. c. Specific programs, such as the Ground-water program, have an increasing need to share data from other programs, other agencies, States and local governments. This adds credence to the need for acceptable data standards to facilitate exchange of information. d. Information technology has reached a point at which the sharing of data among automated systems is technically feasible. e. The Agency has implemented standards for hardware and software that facilitate the sharing of data among programs. f. To support effectively the use of common definitions of environmental data with State programs, EPA must have common definitions for data elements and an intra-agency capability to share data. 5-1 ------- IRM POLICY MANUAL 2100 7/2 V87 g. Organizations outside EPA have been establishing data standards which are accepted nationally or internationally. These pre-existing standards, such as Chemical Abstract Service (CAS) registry numbers, may serve as the best data standard for certain data elements. h. There is a growing need for agreement on the definition of Agencywide parametric data entities such as "site" and "facility." i. The Agency has a facilities inventory system that lists facilities regulated by the various programs in EPA. The inventory includes the different names and addresses for a single facility. This system will be a critical part of the Agency data standards effort. j. At a minimum, there are six major areas which would benefit from the use of data standards: data used in more than one program, facilities and site data, geographic data, measurement data, health and environmental effects data and core office systems data. 4. AUTHORITIES. a. 15 CFR, Part 6 Subtitle A, Standardization of Data Elements and Representations. b. OMB Circular A-1.30, Management of Federal Information Resources. 5. POLICY. It is EPA policy to create and maintain consistency in the form of data elements that have more than one applica- tion within the Agency. This consistency will permit the cross media approach necessary to achieve environmental results. The data standards will reflect the Agency's program priorities. a. As required by OMB Circular A-130, EPA will adhere to Federal Information Processing Standards (FIPS), except where it can be demonstrated that the costs of using a standard exceed the benefits of the standard or will impede the Agency in accomplishing its mission. b. All organizational components of EPA, their contractors or grantees will promote the full utilization of Federal and Agency data standards and representations in the design and development of information systems. 5-2 ------- IRM POLICY MANUAL 2100 7/21/87 c. Data elements/ codes and representations already in use by the Agency will be evaluated and adopted as Agency standards wherever practicable. d. Data elements/ codes and representations may be recommended for standardization by any program office within EPA. e. Geographical information systems developed by the Agency must conform to an established set of appropriate data standards which permit the use of the system by all relevant programs and state agencies. f. All relevant facilities or sites data must be stored in the Agency's facility or site inventory systems. 6. RESPONSIBILITIES. a. The Office of Information Resources Management (OIRM) shall: (1) Provide effective leadership in developing, promulgating and enforcing the policies of the Agency data standards program. (2) Coordinate the evaluation and approval process of all data standards with the Assistant Administrators, Regional Administrators, Office Directors and Senior Information Resources Management Officers. (3) Exercise final approval authority for the adoption of data standards. Grant waivers to the implementa- tion of approved Agency data standards. (4) Support other EPA data administration efforts, e.g., encourage cross reference files for non-standard information. Encourage the use of data element dictionaries. (5) Propose and apply effectively data elements or representations for use by more than one organizational component of EPA as Agency standards. (6) Publish and promulgate approved Agency standards in an EPA Data Standards Catalog. b. Assistant Administrators, Associate Administrators, Regional Administrators, Laboratory Directors, Headquarters Staff Office Directors, General Counsel, Inspector General, and SIRMOs shall: 5-3 ------- IRN POLICY MANUAL 2100 7/21/87 (1) Implement approved Agency data standards that are published under the provisions of this policy. (2) Establish an organization-wide data standards work group which reviews and provi .ies information and comments on proposed data standards. (3) Propose the adoption of data standards for Agency use within the environmental community. (4) Submit requests for waivers or deferments to the use of Agency data standards to OIRM. 7. DEFINITIONS. a. "Data Element" is a unit of information used to describe data characteristics and attributes, e.g., eyes - blue or BL. b. "Data Standards" are standards used generally, but not exclusively, for automated systems to ensure that one type of data is defined the same way in all systems. A similar definition means having the same name, the same number of maximum characters and the same type and content of data in all systems where a specific data item appears. c. "Information Technology" refers to the hardware and software used in connection with government information, regardless of the technology involved, whether computers telecommunications, micrographics or others. d. "Media" means Water, Air, Hazardous Waste and Pesticides and Toxic Substances program offices. e. "System" is the organized set of procedures used to collect, transmit and disseminate information whether automated or manual. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines for the Agency data standards program will be issued under' separate cover. 5-4 ------- CHAPTER 6 ------- IRM POLICY MANUAL 2100 7/21/87 CHAPTER 6 - ADP RESOURCES MANAGEMENT 1. PURPOSE. To establish policies pertaining to the acquisition, management and operation of Agency automated data processing (ADP) resources. 2. SCOPE AND APPLICABILITY. This policy applies to all Agency national programs and Regional offices. Within this policy, ADP resources are defined as the following: a. Large-scale, mainframe computers located at the National Computer Center, RTF. b. Distributed processors located anywhere in the Agency. c. Microcomputers used as desktop computing resources located anywhere in the Agency. d. Data communications equipment including switching, concentration and front-end processors located anywhere in the Agency. e. Data facilities used as intra-office, inter-office or wide-band network circuits. f. Operating system software, telecommunications software, multi-user, third party application software. 3. BACKGROUND. The OMB and GSA require that each Federal Agency establish internal policies and procedures for the efficient management of ADP resources. The National Data Processing Division, OARM-RTP, within the authority of the Office of Information Resources Management, provides the following: a. Computing and telecommunications services to Agency allowance holders at a pre-determined level as defined in general or specific Service Level Agreements. b. Planning, oversight, management, operation and acquisition of all automated data processing resources in the Agency. c. Assessment and introduction of new computing and telecommunications resources as appropriate to maintain effective and efficient delivery of automated data processing services. 6-1 ------- IRH POLICY MANUAL 2100 7/21/87 4. AUTHORITIES. a. Public Law 89-306, The Brooks Act, which provides for the economic and efficient purchase, lease, maintenance, operation and utilization of ADP resources by Federal departments and agencies. b. Public Law 98-369, Competition in Contracting Act, which requires, among other things, that full and open competition be utilized in the acquisition of supplies and services and that specifications not be unnecessarily restrictive of competition. c. OMB Circular A-130, Management of Federal Information Resources, which establishes policy for the management of Federal information resources. d. FIRMR, 41 CFR, Chapter 201, which provides Government-wide policies, procedures and guidelines pertaining to the procurement and management of ADP resources. 5. POLICY. a. EPA will plan, budget, acquire, maintain and operate all ADP resources in a cost-effective manner consistent with applicable Federal standards and regulations and which meet the documented mission needs of the various programs within the Agency. b. EPA will operate the National Computer Center as a computing and telecommunications facility designed to provide large mainframe computing services to EPA employees and contractors. c. EPA will operate the National Data Communications System which will provide terminal access and host-to-host communications between and among all computing resources in the Agency. d. EPA will provide management oversight, including procedures operating policy and change control for minicomputers and microcomputers located anywhere in the Agency. e. Information technology provided to EPA employees and their agents is to be used for official business only. EPA managers and supervisors are responsible for ensuring appropriate use of this technology by their employees. 6-2 ------- IRM POLICY MANUAL 2100 7/21/87 6. RESPONSIBILITIES. a. Office of Information Resources Management is responsible for: (1) Providing management guidelines and planning oversight for all Agency ADP resources. (2) Managing a planning process which identifies the ADP requirements of the various programs in the Agency. (3) Acquisition management of office automation. (4) Acquisition of information technology supporting scientific and technical applications. b. The National Data Processing Division is responsible for: (1) Planning and acquisition management of hardware not delegated to the Senior IRM Officials. (2) The operation and maintenance of all centralized, mainframe ADP resources. (3) Delegation, where appropriate, for the operation and maintenance of Agency ADP resources (distributed processors and microcomputers) to other programs within the Agency. (4) Compliance with all applicable Federal regula- tions addressing acquisition, operation and accounting (including full-costing and chargeback) of ADP resources. (5) Preparing procedures and guidance for the operation, maintenance and use of Agency ADP resources. (6) Administering the Agency's timeshare accounting and billing systems and procedures. (7) Developing and managing the Agency's ADP security and facility disaster recovery procedures. (8) Providing ADP training and user support. 6-3 ------- IRM POLICY MANUAL 2100 7/21/87 c. The Assistant Administrators, Associate Administrators Regional Administrators, Headquarters Staff Office Directors, Laboratory Directors, General Counsel, and Inspector General are responsible for: (1) Ensuring compliance with the policies, standards and guidance for the use of Agency ADP resources. (2) Developing mission-based requirements for ADP resources e.g., computer capacity planning. (3) Operating and maintaining, as defined by NDPD, all delegated resources. (4) Administering the Agency's timeshare accounting for their organization. (5) Providing ADP training and user support for their organization. d. The Senior Information Resources Management Officials (SIRMOs) are responsible for: (1) initial approval of requisitions for acquisition of information technology prior to their review by NDPD and/or OIRM. 7. DEFINITIONS. a. "Automated Data Processing" (ADP) refers to the production, conversion, reduction, destruction, storage, transfer or communication of data by electronic digital computers and related peripheral devices. The term "electronic data processing" (EDP) and ADP are frequently used inter- changeably with no significant distinction. Automated mated data processing may be performed by a stand-alone unit or by several connected units. b. "Automated Data Processing Equipment" refers to electronic components and equipment regardless of use, size, capacity or price that are designed to be applied to the solution or processing of a variety of problems or applications. c. "Central Processing Unit (CPU)" is that part of a computer that interprets and executes program instructions and communicates with the input, output and storage devices. It consists of the control unit and the arithmetic/logic unit. 6-4 ------- IRM POLICY MANUAL 21fl0 7/2 V87 d. "Data Communications" refers to computer-to-computer, computer-to-device and device-to-computer communications and other communications such as a record, tele-processing and telemetry. e. "Distributed Processing" involves the use of computers of intelligent terminals at a number of sites that share the control, storage and/or computing functions of the central computing system, thus giving the end user data processing capabilities. The various stations, or network nodes, are connected by telecommunications lines. f. "Hardware" refers to physical equipment such as the computer and its related peripheral devices, tape drives, disk drives, printers, etc. g. "Mainframe" connotes a large computer. h. "Microcomputer" is one of a large variety of general purpose computers manufactured utilizing one or more micro-processors. Microcomputers can range from computers with relatively small amounts of memory to computers with large amounts of random access memory and several peripheral devices. Typically, an end user microcomputer is of desktop size and requires no special environmental site preparation. i. "Minicomputer" refers to a computer somewhere in size between a microcomputer and a mainframe. These units are characterized by higher performance than microcomputers, richer instruction sets, higher price and a proliferation of high-level languages, operating systems and networking methodologies. j. "Network" is a computer system using data communications equipment to connect two or more computers. k. "Operating System" refers to software that controls and supports the execution of computer programs and contributes to optimal use of the computing system. An operating system may provide services such as resource allocation, scheduling, input/output control, error recovery and data management. Although operating systems are predominantly software, partial or complete firmware implementations are possible. 6-5 ------- ZRM POLICY MANUAL 2100 7/21/87 1. "Service Level Agreement" refers to a documented contract between the National Data Processing Division (NDPD) and any client organization which describes the services which will be provided by NDPD to the client. There are two basic types of Service Level Agreements. One is a generic documented service description which applies to all client organizations and the other is a specific agreement with an individual client organization. The latter is developed primarily where the level of service requested is beyond the normal service levels contained in the generic service agreement. Service Level Agreements generally contain a description of availability, capacity, workload, performance, reliability and cost. m. "Telecommunications" refers to the transmission and/or reception of information by telephone, telephone lines, telegraph/ radio or other methods of communications over a distance. The information may be in the form of voice, pictures, text and/or encoded data. n. "Timeshare" is a procedure that allows many users to simultaneously access and use the resources of a central computer through remote terminals. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines regarding the management of the Agency's ADP resources will be issued under separate cover. 6-6 ------- CHAPTER 7 ------- IRM POLICY MANUAL 2100 12/21/94 CHAPTER 7 - TELECOMMUNICATIONS 1. PURPOSE. This policy establishes the principles that govern the electronic transfer of information between and among Agency sites and organizational components, and also between and among the Agency and the larger environmental protection community (e.g., State and local government, grantees, and contractors). It also defines the roles and responsibilities of organizations involved with the planning, design, development, delivery, operation, and maintenance of Agency telecommunications services. 2. SCOPE AND APPLICABILITY. Agency telecommunications includes all voice, video, and data communications (e.g., communication via telephone, electronic mail and bulletin board services, voice processing, video/audio conference, satellite, radio frequency, and facsimile equipment), including directory, locator, and operator services.• This policy affects all employees of the Agency and the larger EPA community, e.g., its contractors, grantees, and participants in cooperative agreements. The EPA-State data exchange is also importantly a part of the Agency telecommunications plan and program. 3. BACKGROUND. The EPA is an information-intensive organization, both in terms of production and consumption. Agency telecommunications provide the infrastructure through which Agency business is conducted. The stringent timeframes associated with much of.this business demand maintenance of an efficient, effective, and reliable telecommunications environment. The design, development, and maintenance of such an environment requires compatible equipment, procedures, and close coordination between the central service organization and its clients. 4. AUTHORITIES. a. Public Law 89-306, Brooks Act of 1965. b. Public Law 98-369, Competition in Contracting Act of 1984. c. Public Law 96-511, Paperwork Reduction Act of 1980, as amended. d. Public Law 10.0-235, Computer Security Act of 1987. e. Public Law 93-579, Privacy Act of 1974. f. Federal IRM Regulation (FIRMR), Part 210-21.6, Use of Government Telephone Systems g. FIRMR Part 201-39, Acquisition of Federal Information Processing Resources by Contracting. h. FIRMR Part 201-20.305.1, Regulatory Delegations. 7-1 ------- IRM POLICY MANUAL 2100 12/21/94 i. FIRMR Part 201-20.305.2, Special Agency Delegations. j. FIRMR Part 201-20.306, Delegation of Authority for Telecommunications Resources. k. FIRMR Part 201-21.601, Authorized Use of Long Distance Telecommunications Services. 1. FIRMR Part 201-21.603, Listening-in to or Recording Telephone Conversations. m. FIRMR Part 201-24.102, Consolidated Local .Telecommunications Services. n. FIRMR Part 201-24.203, Telecommunications Assistance Programs and Services. o. FIRMR Bulletins: (1) C-3, Federal ADP and Telecommunications Standards Index. (2) C-9, Nonmandatory 6SA Services and Assistance Programs. (3) C-10, Telecommunications Accessibility for Hearing and Speech Impaired Individuals. (4) C-15, Mandatory Local Telecommunications Services. (5) C-16, Emergency Telecommunications. (6) C-18, Federal Telecommunications System (FTS2000). (7) C-19, Information System Security (INFOSEC). (8) C-20, National Security and Emergency Preparedness (NSEP) Telecommunications. p. Code of Federal Regulations (CFR) Title 5, Part 735 and Title 41, Part 201. g. Manual of Regulations and Procedures for Federal Radio Frequency Management, National Telecommunications and Information Administration (NTIA), U.S. Department of Commerce. r. OMB Circular A-130, Management of Federal Information Resources. s. Federal Information Processing Standards. 5. POLICY. a. The Agency's telecommunications network is planned, acquired, and managed as a corporate resource. b. All Agency telecommunications activities and operations shall be in conformance with prevailing Federal law and regulations, and with pertinent General Services Administration (6SA) and National Telecommunications and Information Administration (NTIA) policies and procedures, for Federal agencies. c. Since consistency and compatibility are essential to reliable, accurate communications within EPA and its larger community, any project or program involving 7-2 ------- IRM POLICY MANUAL 2100 12/21/94 connection to the Agency network system or use of telecommunications, including provisions for the maintenance of current systems, is subject to Agency policy and review and approval by central Agency network systems management. d. Agency access to the Internet is provided by the central Agency network systems management. Individual Headquarters or Regional Offices, laboratories or field sites shall not procure commercial subscription services for use within any EPA facility or install analog modems within any EPA facility for the purpose of Internet access without approval.of the central Agency network systems management. e. All requirements for use of radio frequencies, including purchase of radio equipment that emits radio frequencies and inauguration of change in the use of any frequency and radio call signs will be submitted to the central Agency network systems management for review and coordination with the National Telecommunications and Information Administration's Frequency Assignment Sub-Committee. f. Since telecommunications is a rapidly-changing technology, operational standards and procedures are developed and modified, as appropriate, by the central Agency network systems management to assure the integrity and currency of the Agency telecommunications capability. g. In accordance with,the Agency's systems life cycle management policy, all Agency application development efforts, including those supported by contractors shall include an evaluation for overall system architecture needs, including telecommunications implications. This evaluation shall be made available for central Agency network systems management review prior to application development. The initial description of system network and capacity and security needs shall be included in the System Management Plan. All application development collaboratively undertaken by EPA within the larger EPA community (e.g., grantees, multinational organizations, State agencies) shall be similarly reviewed. h. In planning for any relocation or facility modification, telecommunications requirements shall be specifically addressed, and appropriate funding 7-3 ------- IRM POLICY MANUAL 2100 12/21/94 obtained. i. Provision of all Agency telecommunications services, including planning, acquisition, installation, management, and operations, shall be accomplished through the Telecommunications Service Request (TSR) system and approval procedures established in Agency operational directives. j. Direct connection from a non-EPA Local Area Network (LAN) (e.g., State LAN) to the EPA network is specifically prohibited, owing to potential instability this would introduce. k. Telecommunication services provided to EPA employees, contractors, and grantees are to be used for official business only. Official business may include personal emergency calls and calls determined by a supervisor to be necessary in the interest of the government. 1. All long distance telephone charges to EPA are subject to supervisory review. Where possible, employees will be asked to review records of calls placed from their assigned lines or extensions, to verify that calls were placed for official business. m. Making unauthorized calls at government expense, even. if the caller intends to reimburse the government, is prohibited by Federal law (31 U.S.C. 1348(b)). Employees who place unauthorized calls at Government expense will be required to pay for the .cost of the calls and will be subject to disciplinary action according to the EPA Order No. 3120.1A, "Conduct and Discipline." Repeated abuse may result in suspension or dismissal. n. Call detail reports as maintained by EPA are subject to the requirements of the Privacy Act. All EPA locations and programs operating a system to generate call detail reports must comply with the provisions of the Privacy Act, including publication, disclosure, and record security provisions. o. Listening to and recording telephone conversations without specific legal authorization is prohibited. No unannounced telephone recording devices of any kind shall be installed or used in EPA without formal approval from the General Services Administration. 7-4 ------- IRM POLICY MANUAL 2100 12/21/94 6. RESPONSIBILITIES. a. The Office of Information Resources Management is responsible for providing central Agency network systems- management services including: (1) telecommunications design, acquisition, planning, installation, management and operation; (2) developing and promulgating policy, procedures, standards and guidance governing the operation of the Agency's telecommunications network and services (this includes development and acquisition of Agency applications requiring telecommunications support and guidance on the security of telecommunications systems); (3) providing technical assistance and guidance for the Agency in implementing the requirements of Federal and Agency telecommunications law, regulation and policy; (4) providing the Designated Agency Representative to act for the Agency in transactions with the General Services Administration (6SA) to obtain FTS2000 services; (5) maintaining the Agency central personnel locator database suitable for electronic distribution and for directory publication; (6) coordinating with the General Services Administration all Agency requests for installing devices to listen-in to or record telephone conversations; and (7) reviewing and approving Agency telecommunication system and service procurements and changes that require GSA approval under the FIRMR. b. The Office of Acquisition Management is responsible for reviewing all contracts to ensure compliance with acquisition-related Federal and Agency telecommunications law, regulations, and policy, such as the Brooks Act and the FIRMR. c. The Assistant Administrators, Associate Administrators, Staff Offices within the Office of the Administrator, the General Counsel, the Inspector General, and 7-5 ------- IRM POLICY MANUAL 2100 12/21/94 Regional Administrators are responsible for ensuring that: (1) systems and applications designed and developed for their respective Offices comply with applicable Federal telecommunications law, regulations, and Agency policy; (2) any necessary funding for telecommunications relocation or facility modification is obtained for their respective Support Accounts as described (in section S.h) above; and (3) Agency locator information is authenticated and updated for each organizational component and location for their respective organizations as personnel join or leave the organization. d. Regional Administrators and Laboratory Directors are responsible for telephone operations in Regional Offices and laboratories, respectively, not otherwise assigned to the central Agency systems network management. e. The Senior Information Resources Management Officials (SIRMOs) are responsible for assisting their Assistant Administrators and Regional Administrators in: (l) maintaining .current awareness of Agency telecommunications policy and directives for applicability and implementation in their respective organizations; and (2) assuring that relevant Agency information on telecommunications is appropriately distributed. f. EPA Managers and supervisors are responsible for making sure their employees are knowledgeable of and adhere to the Agency's telecommunications policy. g. Each EPA employee, contractor, and grantee is responsible for complying with the Agency's telecommunications policy. 7. DEFINITIONS. a. "Central Agency network system management11 refers specifically to the organization within the Office, of Information Resources Management responsible for the 7-6 ------- IRM POLICY MANUAL 2100 12/21/94 telecommunications function. The Agency's major system managers in program offices are key clients and advisors to the central network management group. b. The Agency telecommunications network includes the Wide Area Network (WAN), the Metropolitan Area Network (MAN), Local Area Networks (LANs), connectivity to the Internet, FTS2000, and to the States. (1) "Local Area Network" (LAN) is a communications system that connects a number of personal computers/workstations and their peripheral components within a small geographical area, usually a single building or a single floor in a building. (2) "Metropolitan Area Network" (MAN) is a communications system that connects computers and/or LANs over a metropolitan area or campus. Typically MANs provide connectivity for organizational components in the same geographic area that are not co-located in a building. (3) "Wide Area Network"(WAN) is a communication system that connects computers and/or LANs over a very large area, e.g. nationwide. (4) "Internet," or "the Internet," is a collaboratively managed network of networks which provides access to thousands of domestic and foreign networks for file and message transfer and for remote login capability. c. "EPA-State data exchange" refers to the sharing of data between EPA and State environmental agencies through telecommunications technologies. d. "FTS2000" is the term applied to the mandatory-use contracts for national networks/telecommunications services and X.400 message transfer to Federal agencies, managed by the General Services Administration (6SA). e. "Telecommunications facilities" means equipment used for such modes of transmission as.telephone, data, facsimile, video, radio, audio, and such corollary items as switches, wire, cable, access arrangements, and communications security facilities. 7-7 ------- IRM POLICY MANUAL 2100 12/21/94 f. "Telecommunications resources" means telecommunications equipment, facilities, software and services. g. "Telecommunications.services" means the transmission, emission, or reception of signals, signs, writing, images, sounds, or intelligence of any nature, by wire, cable, satellite,' fiber optics, laser, radio, or any other electronic, electromagnetic, or acoustically coupled means. The term includes the telecommunications facilities necessary to provide such services. h. "Telecommunications Service Request? (EPA Form 5020-1) is the single Agency form approved for requesting telecommunications technical assistance and/or services, and for documenting approvals required by Agency telecommunications directives. i. "Locator" is the centralized Agency database containing all employee names, mailing address, and telephone numbers. It is made available in electronic form and published in hard copy. j. " Protocol" refers to a specific set of rules, procedures, standards, or conventions applying to format and timing of data transmission between two devices. A standard procedure that two data devices must accept and use to be able to understand each other. k'. "Wireless" refers communication techniques that utilize methods of transmission other than electrical signals through wires. These methods usually rely on some form of atmospheric wave propagation, such as radio frequency, microwave or infrared. 8. PROCEDURES. STANDARDS AND GUIDANCE. a. National Data Processing Division Operational Directives contain procedural information relating to the operation of and obtaining services from the central Agency network systems management. b. The Federal Information Processing Standards (FIPS) address a variety of topics dealing with telecommunications, including standards and computer network protocols. 7-8 ------- IRM POLICY MANUAL 2100 12/21/94 c. The Federal Information Resources Management Regulation (FIRMR) and FIRMR Bulletins also address a variety of telecommunications issues, including the acquisition, management and use of this FIP resource. 7-9 ------- CHAPTER 8 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 CHAPTER 8 - INFORMATION SECURITY 1. PURPOSE. This document establishes a comprehensive, Agencywide security program to safeguard Agency information resources. This document sets forth the Agency's information security policy for both manual and automated systems and assigns individual and organizational responsibilities for implementing and administering the program. 2. SCOPE AND APPLICABILITY. This document applies to all EPA organizations and their employees. It also applies to the facilities and personnel of agents (including contractors) of the EPA who are involved in designing, developing, operating, maintaining, or accessing Agency information and information systems. 3. BACKGROUND. a. Information is an Agency asset, just as property, funds, and personnel are Agency assets. The EPA is highly dependent upon its information resources to carry out program and administrative functions in a timely, efficient and accountable manner. b. The EPA relies on its information collection authority under various enabling statutes to effectively fulfill its environmental missions. The willingness of the regulated community and State and local agencies to supply requested information in a cooperative and timely fashion depends on their confidence that the information will be adequately protected. c. The Agency's information resources are exposed to potential loss and misuse from a variety of accidental and deliberate causes. This potential loss and misuse can take the form of destruction, disclosure, alteration, delay or undesired manipulation. Moreover, the Agency can be subject to acute embarrassment and litigation if certain business or personal information is inadvertently or maliciously disclosed. d. As a result, it is essential that an overall program be established to preserve and adequately 8-1 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 protect the Agency's information resources. At the same time, it is equally essential that the program not unnecessarily restrict information sharing with other Federal agencies, universities, the public, and State and local environmental authorities. Such information sharing has historically played a vital role in the overall fulfillment of the Agency's environmental mission. e. The management, control,.and responsibility for information resources within EPA are decentralized. Consequently, the management and responsibility for information security are also decentralized. An important example of this is the expanding use of personal computers, networking, distributed data bases and telecommunications. These trends place new responsibilities on office managers, research personnel and others not previously considered information processing professionals. The "computer center" can not be relied upon to protect Agency operations. Controls must be implemented and maintained where they are most effective. f. In determining responsibilities for information security, it is useful to define a framework of owner/custodian/user. Owners are those who create or maintain information. Custodians are typically suppliers of information services who possess, store, process, and transmit the information. These roles are often not discrete: the owner is often the principal custodian and user of the information. g. All Federal information and information systems are sensitive for at least one of three reasons: the need for availability, the need for integrity, and/or.the need for protection from disclosure(confidentiality) . Compromising any of these three security goals (i.e., availability, integrity, or confidentiality) may have a significant impact on Agency programs or operations. 4. AUTHORITIES. a. Computer Security Act of 1987 8-2 ------- IRM POLICY MANUAL 2100 CH6 10 10/23/95 b. Office of Management and Budget (OMB) Circular A-130, Management of Federal Information Resources c. Privacy Act of 1974, as amended d. Paperwork Reduction of 1995 (P.L. 104-13) e. Trade Secrets Act, 18 U.S.C Section 1905 f. The Freedom of Information Act of 1974 (5 U.S.C. Section 552) 5. POLICY. It is EPA policy to adequately protect sensitive information and sensitive applications, maintained in any medium (e.g., paper, computerized data bases, etc.), from improper use, alteration, or disclosure, whether accidental or deliberate. EPA declares all of the Agency's information to be sensitive. In order to ensure the cost-effectiveness of the security program, information and applications will be protected to the extent required by applicable law and regulation in accordance with the degree of their sensitivity. a. Sensitivity levels for information and information systems (i.e., low, medium, high) shall be determined by the responsible information managers within each organization, as described in Section 3 of the EPA Information Security Manual. b. Information security measures will be applied judiciously to ensure that automated systems .operate effectively and accurately and to ensure the continuity of operation of automated information systems and facilities that support critical agency functions. c. As required by OMB Circular No. A-130, all automated installations will undergo a periodic risk analysis to ensure that appropriate, cost-effective safeguards, commensurate with the installation's level of sensitivity, are in place. This risk analysis will be conducted on new installations, on existing installations undergoing significant change, and on existing installations at least every five years. d. within an installation risk analysis, an organization may choose to define t'^e security 8-3 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 safeguards which serve as general protection standards for application and manual systems at the installation. These comprehensive installation-wide risk analyses can eliminate the need for performing individual risk analyses and security plans for systems not warranting individual analyses and plans (e.g., low-sensitive systems). The EPA Information Security Manual, the EPA Risk Analysis Guideline, and PIPS PUB 65, Guideline for Automatic Data Processing Risk Analysis, contain guidance for performing risk analyses. e. Appropriate administrative, physical, and technical safeguards shall be incorporated into all new .automated data processing (ADP) application systems (including personal computer-based applications) and major modifications to existing systems. f. As required by OMB Circular A-130, all new applications will undergo a control review leading to formal certification. Existing sensitive applications will be recertified every three years. In instances where application safeguards are adequately defined within an installation's risk analysis, as described in 5c, separate application control reviews and certification/recertifications are not necessary. g. Appropriate ADP security requirements will be incorporated into specifications for the acquisition of ADP-related services and products. h. An information security awareness.and training program will be established so that all Agency and contractor personnel are aware of their information security responsibilities. i. Microcomputers which store or process moderately or highly sensitive information must incorporate the safeguards necessary to ensure the protection of the information. If adequate information security cannot be maintained, an alternative system configuration must be used. j. Information security violations will be promptly reported to appropriate officials, and the Inspector General when warranted. 8-4 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 k. Federal and contractor personnel participating in the design, development, operation, or maintenance of sensitive applications, or accessing sensitive information, shall have an appropriate level of background screening (ranging from minimal background checks to full background investigations) depending on the sensitivity of the information to be handled, and the risk and magnitude of loss or harm that could be caused by the individual. 6. RESPONSIBILITIES. a. The Office of Information Resources Management is responsible for: (1) Developing and defining an information security program in accordance with all applicable Federal laws, regulations, and executive orders. (2) Ensuring that all Agency organizational units are in compliance with the information security program. (3) Establishing training criteria and coordinating the development of an information security awareness training program. (4) Providing guidance on selecting and implementing safeguards. (5) Participating as it deems appropriate, in management and internal control reviews conducted by the Office of the Comptroller to ensure compliance with the information security program. (6) Establishing the minimum information security control environment required by the Agency to protect both its ADP resources and its information from theft, damage, and unauthorized use. b. Each "Primary Organization Head" (defined by EPA Order 1000.24 as the Deputy Administrator, Assistant Administrators, Regional Administrators, the Inspector General and the General Counsel) is 8-5 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 responsible for: (1) Ensuring that sensitive information and applications within the organization are adequately protected. (2) Establishing an organization-wide program for information security consistent with organizational mission and Agency policy, including assigning responsibility for the security of each installation to a management official(s) knowledgeable in information technology and security. Each Primary Organization Head must ensure that their organization's information security program provides security-awareness training based on the security awareness training criteria established by OIRM. (3) Providing annual assurance to the Assistant Administrator for Administration and Resources Management that organizational information resources are adequately protected. This will be done as part of the internal control review process required under OMB Circular No. A-123 (revised) and implemented under EPA Order 1000.24. (4) Ensuring that all automated installations within the organization undergo a periodic "risk analysis" to ensure that appropriate, cost-effective safeguards, commensurate with the installation's level of sensitivity, are in place. (5) Ensuring the continuity of operations of automated information systems and facilities that support critical functions. (6) Ensuring that appropriate safeguards are incorporated into all new organizational information systems and major modifications to existing systems; that all new organizational information systems undergo an information security review leading to formal certification; and-that existing sensitive information systems are recertified every three years. 8-6 ------- IRM POLICY MANUAL 2100- CHG 10 10/23/95 (7) Ensuring that Federal employees and contractor personnel understand their security responsibilities and that organizational security regulations are properly distributed. (8) Ensuring that all organizational procurements of ADP equipment, software, and services incorporate adequate security provisions. c. The Director, Facilities Management and Services Division (FMSD), is responsible for: (1) Establishing and implementing physical security standards, guidelines, controls, and procedures in accordance with EPA information security policy. (2) Establishing.and implementing standards and procedures for National Security Information in accordance with EPA information security policy and all applicable Federal laws, regulations, and executive orders, including the Atomic Energy Act of 1954, as amended, and regulations issued under that Act. d. Office of Grants and Debarment is responsible for: (1) Ensuring that Agency interagency agreement policies, solicitations, and award documents contain provisions (as promulgated by OIRM) concerning the information security responsibilities of interagency contractors. This also applies to grantees that access EPA information or information systems. (2) Establishing procedures to ensure that interagency contractors (and grantees accessing EPA information or information systems) are in compliance with their information security responsibilities. Violations shall be reported as appropriate to the Project Officer, OIRM official, and/or Inspector General. Specific violations involving National Security Information shall be reported to the Director, FMSD, the Inspector General, and the Contracting Officer. 8-7 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 e. The Office of Acquisition Management is responsible for: (1) Ensuring that Agency contract policies, solicitations, and award documents contain provisions (as promulgated by OIRM) concerning the information security responsibilities of contractors. (2) Establishing procedures to monitor contractor compliance with information security responsibilities as specified in contracts let by the Agency. f. Each Project Officer (PO), Delivery Order Project Officer (DOPO), and Work Assignment Manager (WAM) is responsible for: 1) Ensuring contractor compliance with information security requirements on individual contracts, delivery orders, or work assignments, respectively. Violations shall be reported as appropriate to the Contracting Officer, OIRM official, and/or Inspector General. Specific violation's involving National Security Information shall be reported to the Director, FMSD, the Inspector General, and the Contracting Officer. 2) Ensuring that contractors have the appropriate level of background screening when accessing EPA information or information systems under a contract (PO responsibility), delivery order (DOPO responsibility), or work assignments (WAM responsibility). g. The Office of Inspector General is responsible for: (1) Establishing and implementing personnel security procedures for the screening^ of all individuals (both Federal and contractor personnel) participating in the design, development, operation, or maintenance of sensitive applications as well as those having access to sensitive data. (2) Reviewing allegations of waste, abuse, 8-8 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 mismanagement, or criminal activity involving information security. h. The Office of the Comptroller is responsible for: (1) Allowing OIRM to review written internal control reports so that OIRM is aware of the status of information security weaknesses. i. Senior Information Resource Management Officials (SIRMOs) are responsible for approving information security plans and certifying sensitive systems within their primary organizations. j. Information Security Officers (ISOs) are responsible for ensuring that comprehensive information security programs are in place for installations within their organizations. k. EPA Information Managers are responsible for designating sensitivity levels for information, conducting the appropriate security planning and testing activities (including risk analyses), and ensuring that only authorized individuals (Federal personnel and contractors) access Agency information and information systems. 1. Each EPA Manager and Supervisor is responsible for: (1) Ensuring his/her employees are knowledgeable of their information security responsibilities. (2) Ensuring that his/her employees adhere to the organizational information security program established by the applicable Primary Organization Head. m. Each EPA Employee, Contractor, and Grantee is responsible for: (1) Complying fully with his/her information security responsibilities. (2) Limiting his/her access only to information and systems he/she is authorized to see and use. 8-9 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 (3) Adhering to all Agency and organizational information security policies, standards, and procedures. (4) Reporting information security violations to the responsible Information Security Officer and the Information Manager. Violations involving National Security Information shall also be reported to the Director, FMSD, the Inspector General, and the Contracting Officer. 7. DEFINITIONS. a. "Application" means an application of information technology which is software used in connection with Government information, regardless of the technology involved. The technology could be computers, telecommunications, etc. b. "Applications Security" means the set of controls that makes an information system perform accurately, reliably, and only those functions it was designed to perform. The set of controls typically includes the following: programming, access, source document, input data, processing storage, output, and audit trail. c. "Confidential Business Information" (CBI) includes trade secrets, proprietary, commercial, financial, and other information that is afforded protection from disclosure under certain circumstances as described in statutes administered by the Agency. Business information is entitled to confidential treatment if: (1) business asserts a confidentiality claim; (2) business shows it has taken its own measures to protect the information; (3) the information is not publicly available; or (4) disclosure is not required by statute and the disclosure would either cause competitive harm or impair the Agency's ability to obtain necessary information in the future. Examples include TSCA and FIFRA information and information from the Contracts Payment System. d. "Confidential Agency Information" (CAI) includes information used within the Agency that, if not afforded protection from disclosure, could result in unfair contracting practices, or in some way 8-10 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 may adversely effect Agency personnel or property. Examples include internal budget information that reveals funds available for various contracting services. Disclosure of this information prior to negotiations could result in inflated contract estimates. Information about an upcoming procurement is confidential and of great value to potential bidders. Also included is information regarding projections or recommendations for personnel changes, whether Federal or contractor, that may cause an individual to become disgruntled and act adversely. e. "Confidentially-sensitive Information" is information that requires protection from unauthorized disclosure under Federal statutes. Specific types of confidentially-sensitive information include: Confidential Business Information (CBI), Confidential Agency Information (CAI), Privacy Act. Information, Some Freedom of Information Act-exempt information, Enforcement confidential information, and Budgetary information prior to OMB release. f. "Information" is any communication or representation of knowledge such as facts, data, or opinions in any medium or form, including •automated, textual, numerical, graphic, cartographic, narrative, or audiovisual forms. g. "Information Security" encompasses three different types of security: application security, installation security, and personnel security. In total, information security involves the precautions taken to protect the confidentiality, integrity, and availability of information. h. "Information System" means the organized collection, processing, transmission and dissemination of information in accordance with defined procedures, whether automated or manual. i. "Installation" means the physical location of one or more computer or office automation systems, whether automated or manual. An automated installation consists of one or more computer or 8-11 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 office automation systems including related peripheral and storage units, central processing units, telecommunications, and operating and support system software. j. "Installation Security" includes the use of locks, badges, and similar measures to control access to the installation and the measures required for the protection of the structure housing the installation from accident, fire, and environmental hazards. In addition to the above physical security measures, installation security also involves ensuring continuity of operations through disaster planning. k. "National Security Information" (NSI) means information that is classified as Top Secret, Secret, or Confidential under Executive Order 12958 or predecessor orders, and includes "Restricted Data" and "Formerly Restricted Data" protected under the provisions of the Atomic Energy Act of 1954, as amended, and regulations issued under that Act. The specific techniques and responsibilities for NSI are beyond the scope of this policy. 1. "Personnel Security" involves the use of various techniques, including investigations, to screen both Federal and contractor personnel participating in the design, development, operation, or maintenance of sensitive applications as well as those having access to sensitive data. The level of screening required under OMB Circular A-130 varies from minimal checks to full background investigations depending on the sensitivity of the information to be handled, and the risk and magnitude of loss or harm that could be caused by an individual. m. "Physical Security" means the procedures and controls to provide for the protection of personnel, facilities, materials, equipment, and documents against any threat other than overt military action. n. "Privacy" is the right of an individual to control the collection, storage, and dissemination of information about himself/herself to avoid the potential for substantial harm, embarrassment, 8-12 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 inconvenience, or unfairness. o. "Risk Analysis" is a means of measuring and assessing the relative vulnerabilities and threats to a collection of sensitive data and the people, systems, and installations involved in storing and processing that data. Its purpose is to determine how protective techniques can be effectively applied to minimize potential loss. Risk analyses may vary from an informal, quantitative review of a microcomputer installation to a formal, fully quantified review of a major computer center. p. "Security Violation" means any waste, fraud, abuse, or mismanagement of information resources. q. "Sensitive Information" All EPA information is sensitive for at'least one of three reasons: the need for availability, the need for integrity, and/or confidentiality--the need for protection from disclosure. (This last category includes confidentially-sensitive information; see definition.) The level of sensitivity for EPA's information is rated as low, medium, or high as determined by the responsible information manager. While EPA does maintain National Security •Information (see definition), the specific techniques and responsibilities for NSI are beyond the scope of this chapter. r. "Sensitive Application" - An application that processes sensitive information or an application that requires protection because of the loss or harm that could result from the improper operation or deliberate manipulation of the application itself. Automated decision-making applications are highly sensitive if the wrong automated decision could cause serious loss. 8. PROCEDURES AND GUIDELINES. Standards, procedures, and guidelines for the Agency's Information Security Program are identified and issued under separate cover in the Information Security Manual. This manual identifies and references, as appropriate, existing procedures in the information security area, such as the Freedom of Information Act Manual, Privacy Act Manual, the Records Management Manual, Confidential Business Information manuals (e.g., the TSCA Security 8-13 ------- IRM POLICY MANUAL 2100 CHG 10 10/23/95 Manual) and Agency Public Information and Confidentiality Regulations at 40 CFR part 2. Additional information regarding security of the Agency's ADP resources can be found in the National Data Processing Division's Operational Directives. 9. PENALTIES FOR UNAUTHORIZED DISCLOSURE OF INFORMATION. a. EPA employees are subject to appropriate penalties if they knowingly, willfully, or negligently disclose confidential information (including CBI, CAI, and National Security Information) to unauthorized persons. EPA has legal and regulatory requirements to protect confidential information such as the requirements for protecting CBI at 40 CFR § 2.221. Penalties may include, but are not limited to, a letter of warning, a letter of reprimand, suspension without pay, dismissal, loss or denial of access to confidential information (including National Security Information), or other penalties in accordance with applicable law and Agency rules and regulations, which can include criminal or civil penalties. Each case will be handled on an individual basis with a full review of all the pertinent facts. The severity of the security violation or the pattern of violation will determine the action taken. b. Non-EPA personnel who knowingly, willfully, or negligently disclose confidential information to unauthorized persons may be subject to appropriate laws and sanctions. 8-14 ------- CHAPTER 9 ------- IRM POLICY MANUAL 2100 7/2V87 CHAPTER 9 - INFORMATION COLLECTION 1. PURPOSE. This policy establishes objectives, responsibilities and procedures for preparation, review and clearance of Agency efforts to collect or obtain information from the public in support of Agency missions. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA organizational units and their employees. It also applies to agents of EPA (including State agencies, contractors and grantees) who are involved in information collection activities, 3. BACKGROUND. a. The Paperwork Reduction Act of 1980 (P.L. 96-511) was formulated to remedy deficiencies Congress perceived in Federal information related activities, particulatly related to the paperwork burden imposed by Government on the public. The Act and resultant OMB and GSA policy intend for the creation or collection of information to be carried out within the context of efficient and economical management. b. EPA can be characterized as an 'information-based1 agency in the sense that in developing and implementing its programs, it constantly requires the collection or genera- tion of data. Indeed, in many cases, this information component plays the decisive role determining both the resources that the Agency will need and the substantive direction that its programs will take. Given its importance to the organization, therefore, the decision to collect information ought to reflect the policy interests of the Agency. c. This chapter presents those policy interests with respect to information so that decisions to collect or generate and maintain data can be made in a principled and coordinated manner on an Agencywide basis. d. The Agency's information policy rests on the following two general premises: 9-1 ------- IRM POLICY MANUAL 7/21/87 (1) That justification for an information collection must derive from the role that this information plays in supporting a program mission of the Agency. (2) That, given a number of acceptable options for using information to support a program mission, an information collection ought to represent the most economical alternative in terms of both cost to the Agency and burden on the public. Sections 5-a through 5-c of this chapter expand on this first premise. Sections 5-d through 5-f expand on the second. 4. AUTHORITIES. a. Paperwork Reduction Act of 1980 (Public Law 96-511). b. OMB Regulation 5 CFR 1320, Controlling Paperwork and Burden on the Public. c. OMB Circular A-130, Management of Federal Information Resources. 5. POLICY. a. The data requirements of the information collection must be clearly dictated by the need to support decisions that serve an identifiable program mission. Data requirements here include: (1) The data elements being collected. Each data element must be clearly relevant to the decisions to be supported. (2) The number of individuals about whom (and from whom) these data elements are being collected. This "quantity" of information must be appropriate to what the decisions at hand require. (3) The requirements for quantifiable levels of precision in survey estimates. The level of precision chosen must reflect the survey's intended role in a decision- making process. 9-2 ------- IRM POLICY MANUAL 2100 7/21/87 (4) The choice of individuals about whom (and from whom) data elements are being collected in case studies. The analysis plan for such a study must explain why this approach is being taken and why study of the individuals in questions is relevant to the decisions to. be made. b. The provisions for collecting, storing and managing the data must be appropriate to the decisions the information will be used to support, taking into account: (1) The data requirements themselves (2) Who will be providing the data (3) Who will be using the data (4) The time frame within which that use will occur. c. The cost of the information collection (in terms both of resources expended by the Agency and of burden imposed on the public) must be commensurate with both the importance of the program mission in question and the contribution that the information makes to decisions that serve this mission. Specifically/ (1) Taking into account both the use of information and the cost, the information collection should result in a net social benefit—that is, whether or not this can be quantified, in some clear sense the information should be worth more than it costs to collect (2) The proportion of the Agency's resources (including the amount of burden placed on the public) devoted to the collection and use of the information should reflect the relative priority of the program mission being served. d. The information collection must reflect the choice of the least costly alternative that will satisfy the decision-making needs to the given program mission. In this context, "cost" represents the total of Agency and public resources devoted to supplying, collecting, processing, storing and using the information. 9-3 ------- IRM POLICY MANUAL 2100 7/2 V87 e. The information collection must not generate a body of data that duplicates information already available to the Federal government—bearing in mind that what counts as "duplicate data" will be relative to the decision-making needs which the data will be used to satisfy. f. The information collection should be designed to maximize its usefulness by ensuring that, so long as costs do not rise disproportionately and program priority needs are not compromised: (1) The collection takes advantage of the opportunities to serve multiple needs/ both within and outside the Agency (2) The data are collected and maintained in a form that is compatible with the broadest range of information systems to which they are likely to be relevant. 6. RESPONSIBILITIES. a. The Office of Policy, Planning and Evaluation is responsible for: (1) Overseeing Agency compliance with Federal information collection policies and guidelines. (2) Promulgating and maintaining Agency guidance for compliance with Federal information collection requirements under the Paperwork Reduction Act. (3) Reviewing proposed legislation or regulations which involve information collection requirements to assess the costs to the Agency and the paperwork burden imposed on the public. (4) Providing training and technical assistance to Agency personnel in the development and clearance of information collection requests. (5) Reviewing each information collection request to ensure consistency with Federal policy and criteria specified in Section 1320.4(b) of the Paperwork Reduction Act that the collection of information: 9-4 ------- IRM POLICY MANUAL 2100 7/21/87 (a) Is the least burdensome necessary for the proper performance of the Agency functions to comply with legal requirements and achieve program objectives (b) Is not duplicative of information otherwise accessible to the Agency (c) Has utility and good quality. The agency must seek to minimize the cost to itself of collection, processing, and using the information, but shall not do so by means of shifting dispropor- tionate costs or other burdens onto the public. (6) Coordinating OMB clearance of EPA information collection requests including responding to inquiries from OMB, maintaining records of transmittals and clearances and notifying program offices of OMB action. (7) Coordinating the annual submission of an Information Collection Budget for the Agency. b. The Assistant Administrators, Associate Administrators, General Counsel, Inspector General and Regional Adminis- trators are responsible for: (1) Implementing the guidelines required by the Office of Management and Budget under the Paperwork Reduction Act of 1980 within their offices. (2) Ensuring that their information collection activities within their offices shall have received prior OMB clearance and the appropriate OMB control number. (3) Reviewing and approving their offices' information collection requests for submission to OMB. (4) Ensuring that their information collections are not duplicative, require as little burden from respondents as possible and have practical utility. 9-5 ------- IRM POLICY MANUAL 210° 7/21/87 7. DEFINITIONS. a. "Burden" - refers to the total time, effort, or financial resources expended by persons to provide information to the Agency. This includes the time to read or hear, develop, modify, construct or assemble; to conduct tests, inspections, polls, observations necessary to obtain the information; to organize, review, maintain, disclose, or report the information; and to store, file or maintain the information. b. "Information Collection" - refers to obtaining or soliciting facts or information by the Agency through the use of written report forms, application forms, schedules, questionnaires, reporting or recordkeeping requirements, or other similar methods calling for either answers to: (1) Identical questions posed to, or identical reporting or recordkeeping requirements imposed on, ten or more persons, other than agencies, instrumentalities, or employees of the United States (2) Questions posed to agencies, instrumentalities, or employees of the United States which are to be used for general statistical purposes. c. "information Collection Request" - refers to the method by which the Agency communicates the specifications for a collection of information to potential respondents, including a written report form, application form, schedule, questionnaire, oral communication, reporting or recordkeeping requirement or other similar method. d. "Information Collection Budget" - refers to a limit imposed annually by OMB allowing the Agency to conduct information collection activities. The figure is expressed in hours of burden on the public. e. "Practical utility" - refers to the ability of the Agency to use the information it collects, particularly the capability to process such information in a timely and useful fashion. 9-6 ------- IRM POLICY MANUAL 7/21/87 £. "Recordkeeping Requirement" - is a requirement imposed by the Agency on persons or businesses to maintain specified records that are not customarily kept as ordinary business records. These records are not necessarily provided to the Agency. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines will be issued under separate cover. 9-7 ------- CHAPTER 10 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 CHAPTER 10 - RECORDS MANAGEMENT PURPOSE. This policy defines the mission and principles of the Agency's records management program, incorporates applicable Federal requirements into standard Agency practices/ enumerates basic records management program requirements/ and sets forth responsibilities for records management. Since all Agency staff are involved in creating, maintaining, and using Agency records, it is imperative that everyone understand their records management responsibilities. This Agency-wide policy provides the framework for specific guidance and detailed operating procedures governing records management organization, responsibilities, and implementation. SCOPE AND APPLICABILITY. This policy applies to all records of the Environmental Protection Agency (EPA), as defined under the Federal Records Act (44 U.S.C. 3101), regardless of medium (including paper, microform, electronic/ audiovisual/ and record copies of Agency publications), which are created/ collected/ processed, used, stored, and/or disposed of by EPA organizations, employees, and facilities, as well as those acting as its agents, such as States, Indian tribes, contractors, or grantees. 3. BACKGROUND. a. The Federal Records Act of 1950, as amended, requires all Federal agencies to make and preserve records containing adequate and proper documentation of their organization, function, policies, decisions, procedures, and essential transactions. These records are public property and must be managed according to applicable laws and regulations. b. Records are broadly defined by statute and regulation to include all recorded information, regardless of medium or format, made or received by EPA and its agents under Federal law or in connection with the transaction of public 10-1 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 business, and either preserved or appropriate for preservation because of their administrative, legal, fiscal, or informational value. c. Records are a valuable information resource whose uses go beyond facilitating immediate operational needs. Records serve a number of broader purposes including: longer-term administrative and program planning needs, evidence of Agency activity, use by other Programs in the Agency, protection of the legal and financial rights of the Government and its citizens, effective oversight by Congress and other authorized agencies, and the retention of an official record for historical purposes. Records serve as the Agency's memory; they are of critical importance in ensuring that the organization continues to function effectively and efficiently. d. Not all documentary materials used by EPA and its agents are records. Examples of documentary materials that are not records include library and reference materials, stocks of publications and processed documents maintained for distribution, extra copies of documents made or acquired only for convenience of reference (often called technical reference materials), and personal papers. e. Records should be managed as an Agency asset throughout their life cycle, which consists of three basic stages: creation, active maintenance and use, and disposition. The records life cycle is initiated by the creation, collection or receipt of records in the form of data or documents in the course of carrying out EPA's administrative and programmatic responsibilities. The life cycle continues through the processing and active use of the information in the record, until the record is determined to be inactive. The final step in the life cycle is disposition which frequently includes transfer to inactive storage, followed by transfer to the National Archives or destruction. 10-2 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 f. As records move through the information life cycle/ they require management by: "sponsors" who create them/ or cause them to be created/ and who are responsible for their continued maintenance and disposition; users who have a need for the information in the records; and custodians who have physical custody of the record at various stages in the life cycle. g. EPA organizations, staff, and their agents who create/ utilize/ and acquire custody or possession of Agency records do not thereby retain, a proprietary interest in such records. Official Agency records are public assets and belong to the Government, not to Programs by virtue of their possession or to individuals by virtue of their position as Agency officials. Penalties for the willful and unlawful destruction/ removal from files and private uses of official records are found in 18 U.S.C. 2071. h. Records management is defined as planning, controlling, directing, organizing, training, promoting, and other managerial activities involved with respect to records creation, records maintenance and use, and records disposition in order to achieve adequate and proper documentation of the policies and transactions of the Federal Government and effective and economical management of agency operations. i. EPA is required under Federal statute (44 U.S.C. 31) to establish a records management program, defined as a planned, coordinated set of policies, procedures, and activities needed to manage an agency's recorded information. Essential elements include issuing up-to-date records management program directives, properly training those responsible for implementation, and carefully evaluating the results to ensure adequacy, effectiveness,' and efficiency. Chapter 36 of the Code of Federal Regulations (36 CFR 1222.20) and OMB Circular A-130, Management of Federal Information Resources, require that agencies integrate records management into the overall 10-3 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 information resources management (IRM) program. This policy is intended to be read in the context of the entire IRM Policy Manual and the Records Management Manual (Directive 2160). It is not comprehensive in covering all information resources management (IRM) requirements affecting records management, and it is not intended to be considered in isolation from other EPA IRM policies articulated in this manual. Program Offices wishing to manage their records electronically should carefully review all pertinent Federal IRM regulations and Agency policies to ensure that the records they create will meet all requirements. This is especially true for areas such as electronic signatures/ which have legal and audit implications. 4. AUTHORITIES. a. 5 U.S.C. 552 (The Freedom of Information Act as amended). b. 5 U.S.C. 552a (The Privacy Act of 1974). c. 5 U.S.C. 553 (Administrative Procedures Act). d. 5 CFR 1320.16 (Collection of information prescribed by another agency). e. 5 CFR 1320.17 (Interagency reporting). f. 18 U.S.C. 2071 (Destruction of Records). g. 18 U.S.C. 2701-2707 (The Electronic Communications Privacy Act of 1986). h. 31 U.S.C. 1101 et. seq. (Budget and Accounting Procedures Act of 1921). i. 44 U.S.C. 29 (Records Management by the Archivist of the United States and the Administrator of General Services). 10-4 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 j. 44 U.S.C. 31 (Records Management by Federal Agencies). k. 44 U.S.C. 33 (Disposal of Records). 1. 44.U.S.C. 35 (Paperwork Reduction Act of 1980, as amended). m. 44 U.S.C. 3504(e) (Paperwork Reduction Reauthorization Act of 1995). n. 36 CFR 1220 to 1238 (Records Management). o. 41 CFR 201-6 to 201-11 (Records Management). p. OMB Circular A-130/ Management of Federal Information Resources. q. Applicable Federal Information Processing Standards (FIPS) publications. 5. POLICY. It is EPA policy to manage Agency records effectively and efficiently throughout their life cycle in order to facilitate accomplishment of the Agency's programmatic and administrative missions/ to preserve official Agency records in accordance with applicable statutory and regulatory requirements,, and to promote access to information by EPA staff/ Agency partners/ and the public as appropriate. This is to be accomplished through adequate and proper documentation of all EPA organizations/ their functions/ policy decisions/ procedures/ and essential transactions in a manner that promotes accountability, establishes a historical record, and protects the legal and financial rights of the Government and the privacy of individuals. a. EPA shall plan and establish a framework for managing and overseeing a comprehensive Agency-wide records management program. b. This framework shall be integrated into the EPA's information resources management program to promote effective management/ communication/ 10-5 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 sharing, and transfer of information regardless of the medium or format in which it exists. c. EPA shall inform its employees and agents of their responsibilities to manage the Agency's records/ and ensure that records management staff receive adequate training to carry out their responsibilities. d. EPA shall manage records throughout their life cycle which includes the following components: (1) Records creation/collection - An official record shall be created to appropriately document all Agency functions/ policies/ decisions/ procedures and essential transactions. Programs shall develop recordkeeping requirements for all official Agency records for which they are responsible. (2) Records maintenance and use - Record filing, indexing and storage systems shall be designed and documented to the extent appropriate and necessary/ to maximize the usefulness of the records and allow retrieval throughout their life cycle. (3) Records disposition - Records disposition schedules for all Agency records shall be submitted to and approved by the Archivist of the United States. No records may be destroyed without an approved disposition. Once dispositions are approved/ they' must be carried out in a timely manner. e. EPA shall create/ maintain, and store records only in media and formats that adhere to Federal standards (e.g., National Archives and Records Administration (NARA) standards for magnetic tape storage). Within those parameters/ Program Offices should select a medium (e.g./ paper/ microform, or optical) based on whether it is technically feasible and cost-effective, responds to Agency requirements, and allows for efficient 10-6 ------- IBM POLICY MANUAL 2100 CHG 12 7/19/96 information integration and dissemination where necessary. f. Program Offices are encouraged to develop technology applications (such as electronic document filing, data base applications/ or conversion to microfilm or optical disk) to improve the management of Agency records. When planning all technology applications/ EPA shall include records management requirements in the mission needs and requirements analyses in order to determine what impact/ if any/ the application will have on the Agency's ability to document its activities. To the extent that the system or application impacts the Agency's recordkeeping/ the following requirements shall be incorporated: (1) Records creation - Applications shall allow for the creation and maintenance of records sufficient to meet the documentation needs of the Agency. (2) Records storage - Records shall be physically located and maintained in an economical manner which allows for easy retrieval/ access/ and dissemination if appropriate. (3) Records disposition - The records within the information system shall be scheduled and the system shall be capable of deleting records or transferring them to NARA as required by their disposition schedule. g. All official records created or collected by EPA shall be inventoried at least triennially in order to provide a complete and comprehensive accounting of the Agency's holdings. Records that are not needed on-site for current business should be retired to a Federal records center for storage. h. Records collected/ created, or maintained by the Agency shall be safeguarded commensurate with the risk and magnitude of the harm that would result from the loss, misuse, unauthorized access to or 10-7 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 modification of information. Appropriate safeguards shall be adopted to ensure confidentiality and overall security as specified in the Privacy Act and the Computer Security Act. (Also see Chapters 8 and 11 of this Manual, EPA Manual 7700, and applicable program-specific legislation and manuals.) Standardized filing systems/structures shall be developed where appropriate to provide an effective mechanism which facilitates ease of use, access, and disposition. Records shall be organized and indexed in such a manner as to be easily accessible to Agency employees and the public, as defined in Federal regulations, and to allow for integration across programs and information systems. Program Offices must be able to provide the National Archives with a copy of all electronic records scheduled for permanent retention in a format that conforms to standards found in 36 CFR 1228.188. The Agency shall establish a program for vital records. The program shall be responsible for identifying and appropriately safeguarding records defined as crucial to continuing ope cation of essential Agency functions during an emergency, and those that are essential to protecting the rights and interests of the Agency and the individuals directly affected by its activities. 6. RESPONSIBILITIES. a. The Administrator is responsible for creating and preserving records that adequately and properly document the organization, functions, policies, decisions, procedures, and essential transactions of EPA. This responsibility is delegated to the Assistant Administrator for Administration and Resources Management (who also serves as the Designated Senior Official for IRM), and 10-8 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 redelegated to the Office of Information Resources Management. The Office of Information Resources Management (OIRM) is responsible for leadership, planning, overall policy, and general oversight of the records management in the Agency, and its incorporation into the broader information resources management framework. OIRM shall: (1) Incorporate records management requirements and policies into the Agency's overall IRM policy and planning. (2) Designate an Agency Records Officer responsible for: Leading and managing the Agency-wide national records management program. Advising OIRM on records management issues and developing Agency-wide records management policies, procedures, guidance and training materials. Coordinating the approval of the Agency's records disposition schedules and the transfer of records to the National Archives. Coordinating records management issues with other Federal agencies, including Federal oversight agencies, such as the Office of Management and Budget (OMB), National Archives and Records Administration (NARA), and the General Services Administration (GSA). Providing technical advice and training to all Agency organizations on establishing and maintaining effective records management programs. Serving as the Agency Vital Records Officer and coordinating with the 10-9 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 Agency's emergency management program. (3) Promulgate and communicate Agency-wide policies and guidance that reflect records management missions and goals/ and incorporate Federal requirements. (4) Designate a vital records officer and other records management contact points required by regulations. (5) Assign overall responsibility for the records management aspects of centrally provided information technology infrastructure, including national local area network applications. (6) Ensure that senior Agency staff are aware of their records management responsibilities. (7) Conduct periodic evaluations of records management programs within the Agency as part of the Agency's IRM review and oversight program. c. Assistant Administrators/ Associate Administrators, Regional Administrators/ Laboratory Directors, the General Counsel/ the Inspector General, and Heads of Headquarters Staff Offices shall: (1) Designate a Records Liaison Officer (RLO) accountable to the Senior Information Resources Management Official (SIRMO) or other official designated to oversee the program. The RLO serves as a point of contact for the Agency Records Officer and is responsible for managing and ensuring the implementation of an appropriate records management program tailored to the organization's requirements. (2) Implement a records management program within their area of responsibility to accomplish 10-10 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 the objectives identified in Federal regulations and Agency policies and procedures. Program components include responsibilities for: Identifying recordkeeping requirements for major programmatic and administrative records series in all media. Evaluating the value of records within their span of responsibility to serve as a basis for assigning records retention and disposition instructions and implementing the most responsive and cost-effective means for managing them. Developing standardized file plans and indexing approaches where appropriate to simplify the use of, access to, and integration of information within the organization. Inventorying and scheduling records created and maintained by the organization. Implementing approved records dispositions/ while ensuring that no records are destroyed without proper authorization as specified in the Federal Records Act. Systematically reviewing records disposition schedules, file plans, and procedures on a triennial basis to ensure that they are current and updating them as necessary. Conducting a program of regular internal records management reviews to assist programs in implementing appropriate records management procedures. Assisting in planning and implementing 10-11 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 information management technology and reviewing and•approving the purchase of records management equipment and services. Implementing a vital records program. Providing oversight for contractors managing official Agency records. Providing records management briefings for all managers within their organizations. (3) Develop records management oversight roles and communication networks with all program units including field offices and other facilities to ensure that the records management program is implemented at all sites under their program jurisdiction. (4) Develop and disseminate directives and operating procedures, as needed, to supplement Agency-wide policy to meet the unique records management needs of their organizations and to support a records management program within the organization. d. The General Counsel shall assist in determining what records are needed to provide adequate and proper documentation of Agency activities and in specifying appropriate retentions for Agency records. e. The Inspector General shall assist in determining the retention of Agency records that may be needed for internal audit purposes. f. Agency managers are responsible for ensuring that their programs are properly documented and that records created by their programs are managed according to relevant regulations and policies. g. Information system mangers (program managers) are responsible for overseeing the creation and use of 10-12 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 electronic records in keeping with federal regulations and Agency policy. This includes coordination with the records officer to establish recordkeeping requirements including a retention period and to implement authorized disposition instructions for system information and documentation. Systems managers also coordinate with records officers to develop specific information resource management plans to meet future system information needs. h. ADP or Information Technology Managers are responsible for managing ADP resources/ as well as notifying the systems managers and records officers of technology changes that would affect access, retention, or disposition of system records. i. All Agency staff and agents of EPA shall: (1) Conduct work in accordance with Federal records management regulations and the Agency's records management policy and procedures. (2) Create and manage the records necessary to document their official activities. This includes creating appropriate records documenting meetings, conversations, electronic mail messages, telephone calls and other forms of communication that affect the conduct of official Agency business. (3) Only destroy records in accordance with approved records disposition schedules and never remove records from the Agency without authorization. (4) File personal papers and nonrecord materials separately from official Agency records. 7. DEFINITIONS. Definitions are taken from A Federal Records Management Glossary (1993), published by the National Archives and Records Administration. 10-13 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 a. "Adequacy of Documentation" is a standard of sufficiently and properly recording actions and/or decisions. b. "Administrative Records," as used in this directive/ are the records which reflect routine, transitory, and internal housekeeping activities relating to subjects and functions common to all offices. Examples include training, personnel, and travel reimbursement files. c. "Disposition Schedules" are documents that provide continuous authority to. dispose of recurring series or systems of records, or to transfer them to the National Archives and its national network of Federal Records Centers. d. "File" is an arrangement of records. The term is used to denote papers, photographs, photographic copies, maps, machine-readable information, or other recorded information regardless of physical form or characteristics, accumulated or maintained in filing equipment, boxes, or machine-readable, or on shelves, and occupying office or storage space. e. "File Plan" is (1) a plan designating the physical location(s) at which an Agency's files are to be maintained, the specific types of files to be maintained there, and the organizational element(s) having custodial responsibility; or (2) a document containing the identifying number, title or description, and disposition of files held in an office. f. "Filing System" is a set of policies and procedures for organizing and identifying files or documents to speed, their retrieval, use and disposition. May be either manual or automated. Sometimes called a recordkeeping system. g. "Inventory" is a survey of Agency records and nonrecord materials conducted primarily to develop records schedules and also to identify various records management problems, such as improper 10-14 ------- IRM POLICY MANUAL 2100 CHG 12 7/1.9/96 applications of recordkeeping technology. h. "National Archives and Records Administration" (NARA) establishes policies and procedures for managing U.S. Government records. NARA assists Federal agencies in documenting .their activities/ administering records management programs, scheduling records, and retiring noncurrent records to Federal records centers, and conducts periodic evaluations of Agency programs for compliance. i. "Nonrecord Materials" are U.S. Government-owned informational materials excluded from the legal definition of records. Includes extra copies of documents kept only for convenience of reference, stocks of publications and of processed documents, and library or museum materials intended solely for reference or exhibition. Also called nonrecords. j. "Official Agency Records" are the documentation, including all background materials, resulting from specific transactions, operations or processes which are accumulated and maintained in filing equipment. Official Agency records include information recorded on any medium including paper, microform, cards, film, audio tape, optical disk, or magnetic media. k. "Personal Papers" are nonofficial, or private, papers relating solely to an individual's own affairs. Must be clearly designated as such arid kept separate from the agency's records. Also called personal files or personal records. 1. "Programmatic Record" refers to records created, received, and maintained by EPA in the conduct of its mission functions for which the Agency is accountable. The term is used in contrast to administrative, housekeeping, or facilitative records. m. "Recordkeeping Requirements" are statements in statutes, regulations, or directives that provide 10-15 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 general and specific information on particular records to be created and maintained by the Agency. n. "Records" means all books/ papers/ maps/ photographs/ machine-readable materials/ or other documentary materials, regardless of physical form or characteristics, made or received by an agency of the U.S. Government under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization/ functions, policies/ decisions/ procedures, operations, or other activities of the Government or because of the informational value of the data in them. (44 U.S.C. 3101, Definition of Records) o. "Records Management" means the planning, controlling, directing, organizing, training, promoting, and other managerial activities involved with respect to records creation, records maintenance and use, and records disposition in order to achieve adequate and proper documentation of the policies and transactions of the Federal Government and effective and economical management of agency operations. p. "Records Management Program" refers to the planned, coordinated set of policies, procedures, and activities needed to manage an agency's recorded information. Encompasses the creation, maintenance and use, and disposition of records, regardless of media. Essential elements include issuing up-to-date program directives, properly training those responsible for implementation, and carefully evaluating the results to ensure adequacy, effectiveness, and efficiency. q. "Records Series" are file units or documents arranged according to a filing system or kept together because they relate to a particular subject or function, result from the same activity, document a specific kind of transaction, take a particular form, or have some other 10-16 ------- IRM POLICY MANUAL 2100 CHG 12 7/19/96 relationship arising out of their creation, receipt/ or use, such as restrictions on access and use. Also called a record series. "Vital Records" mean essential Agency records that are needed to meet operational responsibilities under national security emergencies or other emergency or disaster conditions (emergency operating records) or to protect the legal and financial rights of the Government and those affected by Government activities (legal and financial rights records. Vital Records Program" means the policies, plans, and procedures developed and implemented and the resources needed to identify, use, and protect the essential records needed to meet operational responsibilities under national security emergencies or other emergency or disaster conditions or to protect the Government's rights or those of its citizens. This is a program element of the Agency's emergency management program. 8. PROCEDURES AND GUIDELINES. In order to translate the Agency policy requirements into standard practices, OIRM has issued detailed policies in EPA Directive 2160 and the Agency Records Disposition Schedules. In addition, OIRM has developed numerous guidance and procedural documents to communicate best practices for managing and administering EPA's records management program. A current listing of those documents, as well as a listing of records management guidance issued by other Federal agencies such as the Office of Management and Budget and the National Archives and Records Administration is available from the Agency Records Officer. 10-17 ------- CHAPTER 11 ------- IRM POLICY MANUAL 2100 7/2 V87 CHAPTER 11 - PRIVACY 1. PURPOSE. This policy establishes Agency principles for protecting the privacy of individuals who are identified in the Environmental Protection Agency's information systems and informs Agency employees and officials of their rights and responsibilities under the Privacy Act (5 U.S.C. 552a). It supplements the EPA regulations in Part 16, Title 40, Code of Federal Regulations (CFR) and the Agency's Privacy Act Manual. 2. SCOPE AND APPLICABILITY. This policy applies to any records under the control of the Agency from which information on a subject individual is retrieved by a personal identifier assigned to the individual. The identifier may be the name of the individual, a number, a symbol or any other specific retriever assigned to such individual. This policy applies to such records maintained by the Agency in-house or maintained by a contractor or grantee on behalf of the Agency to accomplish an Agency function. 3. BACKGROUND. In order to protect individual privacy, Congress passed the Privacy Act of 1974 (5 U.S.C. 552a) which sets forth requirements for Federal agencies when they collect, maintain or disseminate information about individuals. The Act requires that Federal agencies respect the privacy of individuals by (a) collecting a minimum of information neces- sary on individuals, (b) safeguarding the information and (c) allowing individuals to inspect and correct any erroneous information. The EPA has developed this policy and the Privacy Act Manual to implement these requirements. 4. AUTHORITIES. a. The Privacy Act of 1974, 5 U.S.C. 552a, as amended. b. OMB Circular No. A-130, Management of Federal Information Resources. c. OMB's Privacy Act Implementing Guidelines published at 40 Federal Register 28948. d. 40 CFR Part 16, EPA's Privacy Act Regulations. 11-1 ------- IRM POLICY MANUAL 21°0 7/21/87 5. POLICY. a. The Agency will safeguard personal privacy in its collection, maintenance, use and dissemination of informa- tion about individuals and make such information available to the individual in accordance with the requirements of the Privacy Act. b. To the greatest extent practicable, information about an individual shall be collected directly from the individual if the information may be used to make decisions with respect to the individual's rights, benefits and privileges under Federal programs. c. Information that the Agency collects and maintains about individuals shall be relevant and necessary to the accomplishment of the Agency's purpose as required by statute or Executive Order. The office concerned shall establish the relevancy of and need for the information, as well as the authority to collect it. d. The information that is maintained in a System of Records shall be kept as accurate, relevant, current and complete as possible to ensure fairness to the individual. e. At least sixty days prior to creation of a new System of Records or significant alteration to an existing System, the Agency shall submit documentation to OMB and the Congress and publish a notice of the System in the Federal Register. f. When EPA creates a new Privacy Act system of records, it must prepare a written Privacy Act Statement. Each time the Agency requests that an individual provide information, including a social security number, to be maintained in the Privacy Act system of records, the Privacy Act State- ment shall be made available to the individual. The Statement will inform the individual of the legal authority for collecting the information, whether disclosure of the information by the individual is mandatory or voluntary, the purpose for which the information is being collected, the routine uses which may be made of the information, and the effects on the individual if the individual does not provide the information. When EPA asks an individual 11-2 ------- IRM POLICY MANUAL 2100 7/21/87 to provide his or her social security number and that number is not to be incorporated into a Privacy Act system of records, the Agency must, nevertheless, inform the individual of the authority for collecting the social security number, the uses to be made of the number, and whether disclosure of the number by the individual is voluntary or mandatory. g. The Agency, upon written request from a subject individual, shall notify the individual that it is maintaining a record on him/her and must grant the individual access to the record, unless the Agency has published a rule exempting the System of Records from this requirement. In addition, the Agency shall amend such record upon request, unless the Agency has published a rule exempting the System from this requirement, whenever the subject individual proves that the record is not accurate, relevant, current or complete. If the Agency does not grant access to or amend an individual's record upon request, it shall inform the individual of its refusal to grant access to or amend such record and advise him/her of his/her appeal rights. h. The Agency must not disclose information from records maintained in a System of Records to any person or agency, except with the written consent of the individual to whom the record pertains. There are, however, twelve exceptions which permit disclosures without consent of the individual. Any other disclosure of the records (other than to the subject individual) is unauthorized. See the Privacy Act Manual for further discussion of these exceptions. i. Except for disclosures to EPA officials and employees with an official need to know and disclosures required to be made under the Freedom of Information Act, an accounting of the disclosures that are made from a System of Records must be maintained by the System Manager. Each accounting must include the date, nature and purpose of disclosure and the name and address of the person or agency to whom the disclosure was made. The accounting must be retained for the life of the record or for five years after disclosure, whichever is longer. 6. RESPONSIBILITIES. a. The Assistant Administrators, Inspector General, General Counsel, Associate Administrators, Regional Administrators, Laboratory Directors and Headquarters Staff Office Directors are responsible for: 11-3 ------- IRM POLICY MANUAL 2100 7/21/87 (1) implementing the Privacy Act and the requirements specified in this policy and the Privacy Act Manual within their respective areas. They are responsible for designating an appropriate EPA employee to serve as System Manager for an existing or proposed System of Records. b. Director, Information Management and Services Division, (IMSD), Office of Information Resources Management is responsible for providing overall management and policy guidance. c. The Chief, Information Management Branch, IMSD, is the Privacy Policy Officer and is responsible for policy, procedures and oversight of the Act. He/she administers activities related to establishment, alteration or termination of Systems. d. The General Counsel serves as the EPA Privacy Appeals Officer and is responsibile for interpreting the Act, reviewing Privacy Act notices, regulations, policy state- ments and related documents for legal form and substance and deciding all written appeals of negative determinations. e. The Director, Personnel Management Division is responsible for reviewing proposed or altered systems for personnel management implications. f. Each Manager and Supervisor is responsible for implementing the provisions of this Manual and the privacy Act Manual within their respective areas. g. The System Manager is responsible for: (1) Applying approved Privacy Act policies and procedures relating to an existing or proposed System of Records and, when appropriate, implementing additional practices and procedures to cover special conditions or situa- tions that may arise within the System of Records. In addition, the System Manager is responsible for: (a) Preparing documentation required by the Privacy Act, including notices of new, altered or termi- nated System of Records for publication in the Federal Register. 11-4 ------- IRM POLICY MANUAL 2100 7/2 V87 (b) Making initial decisions whether to grant an individual access to his/her records or amend such records and whether to extend the date of initial determination concerning requests for access to or amendment of records under the Act. (c) Safeguarding the System under his/her jurisdiction. (d) Informing employees having access to a System of Record of the penalties under the Privacy Act. 7. DEFINITIONS. a. "Access" means availability of a record to a subject individual. b. "Disclosure" means the availability or release of a record to anyone other than the subject individual. c. "Individual" means a citizen of the U.S. or an alien lawfully admitted for permanent residence. It does not include businesses or corporations and, in certain circumstances, may not include sole proprietorships, partnerships or persons acting in a business capacity identified by the name of one or more persons. d. "Maintain" means to collect, use or disseminate when used in connection with the term "record"; and, to have control over or responsibility for a System of Records when used in connection with the term, "System of Records." e. "Personal identifier" is any individual number, symbol or other identifying designation assigned to an individual, but not a name, number, symbol or other identifying designation that identifies a product, establishment or action. f. "Record" means any collection or grouping of information about an individual that is maintained by the agency, including but not limited to the individual's education, financial transactions, medical history and criminal or employment history and that contains his/her name or an identifying number, symbol or other identifyier assigned to the individual, such as a finger or voice print or photograph. 11-5 ------- IRM POLICY MANUAL 210° 7/21/87 g. "Routine use" means, with respect to the disclosure of a record to a person or agency other than EPA, the use of a record for a purpose which is compatible with the purpose for which the record was collected. It includes disclosures required to be made by statute other than the Freedom of Information Act, 5 U.S.C. 552. It does not include other disclosures which are permitted to be made without the consent of the subject individual pursuant to Section 552a(b) of the Privacy Act, such as disclosures to EPA employees who have official need for the record, to the Bureau of the Census, to the General Accounting Office or to the Congress. h. "Subject individual" is the individual to whom a record pertains. i. "System Manager" is the EPA employee designated as the responsible manager of a System of Records. j. "System of Records" within the meaning of the Privacy Act is a group of any records under the control of the Agency from which information is retrieved by an individual's name or some personal identifier, such as a social security number assigned to the individual. 8. PROCEDURES AND GUIDELINES. Procedures for carrying out the provisions of this Chapter are found in the Privacy Act Manual. Other guidance is found in: a. Forms Management Manual, Chapter 1, for forms developed in connection with the Privacy Act. b. Federal Acquisition Regulations Subpart 24.1 and EPA Acquisition Regulations Subpart 15-24.1 for contracts involving collection and maintenance of information on individuals. c. Delegations Manual 1-33 for authority to make determinations on appeals from the initial denial and to make determinations on correction or amendment. d. Reports Management Manual, Chapter 4, for policy on collecting information from the public. e. Records Management Manual, Chapters 1 and 3, for management and disposal of records. 11-6 ------- IRN POLICY MANUAL 2100 7/21/87 f. Freedom of Information Act Manual for Freedom of Information procedures. g. Federal Register Document Drafting Handbook for preparation of Federal Register documents. h. Facilities and Support Services Manual, Security Volume, Part III, Chapter 13, for security requirements for Privacy Act data. 9. PENALTIES. The Privacy Act imposes criminal penalties directly on individuals if they violate certain provisions of the Act. Any Federal employee, for instance, is subject to a misdemeanor charge and a fine of not more than $5,000 whenever such employee: a. Knowing that disclosure is prohibited, willfully discloses in any manner records in a System of Records to any person or agency not entitled to access to such records. b. Willfully maintains a System of Records without publishing the prescribed public notice on the System in the Federal Register. c. Knowingly and willfully requests or obtains any record from any System .of Records under false pretenses. (The penalty for violation of this provision is not limited to Federal employees). (The System Manager is responsible for making employees working with a System of Records fully aware of these provisions and the corresponding penalties.) 11-7 ------- CHAPTER 12 ------- IRM POLICY MANUAL 2100 7/21/87 CHAPTER 12 - LIBRARY SERVICES 1. PURPOSE. This policy establishes principles that govern the operation of the EPA library network. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA employees and contractors responsible for providing informa- tion/library services. It also applies to officials who contribute to the Headquarters library official collection of EPA reports. 3. BACKGROUND. Efficient and cost-effective access to information and data about the environment and related scientific, technical, management, and policy information is critical to the ability of the U.S. Environmental Protection Agency (EPA) to carry out its mission. EPA recognized this when it established a library network in the early 1970*s to support staff in EPA Headquarters, the 10 Regional Offices, and in the 13 research laboratories and field sites across the country. This approach is consistent with OMB Circular A-130, "Management of Federal Information Resources", which states that the collection of information by Federal agencies be carried out within the context of efficient, effective, and economical management. 4. AUTHORITIES. OMB Circular A-130, Management of Federal Information Resources. 5. POLICY. It is EPA policy that the library network provide EPA staff with access to high quality, cost-effective informa- tion and data about environmental and related issues critical to carrying out the Agency's mission. The librarians, as information brokers, shall promote the available information resources through outreach to EPA staff. The EPA libraries shall provide State agencies and the general public with access to the library collection. EPA program managers shall provide the EPA library network with copies of final technical reports and guidance. Copies of these documents shall also be sent to the National Technical Information Service (NTIS). 6. RESPONSIBILITIES. The Information Services Branch which is part of the Information Management and Services Division, Office of Information Resources Management, serves as the 12-1 ------- IRM POLICY MANUAL 21n° 7/21/87 "National Program Manager" and is responsible for coordi- nating the major activities of the EPA library network. In the Regional Offices, responsibility for managing the library function is generally placed in the Regional Management Divisions, although in a few Regions the libraries are the responsibility of the Office of Public Affairs. In the laboratories, responsibility f;or managing the libraries may vary from site to site. The role of the National Program Manager is to work with the library network and its managers to provide the following services: a. Assessment of EPA program staff needs for information and provision of services to meet those needs. b. Online searches of commercial databases and, as appropriate, EPA databases, to supply EPA staff with needed information. Where possible, provision of State environmental agencies with relevant information services. c. Access to the EPA library network collection of books, journals, maps, and materials produced in microform. d. Access to information resources of other federal, academic and special libraries through interlibrary loan. e. Development of specialized services, e.g.. Hazardous Waste Collection, guides to information resources, including documents, databases, and directory information and selective dissemination assistance. f. Coordination with other related EPA functions. g. Provision of translation services to EPA staff. 12-2 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 CHAPTER 14 - EPA RULEMAKING DOCKET POLICY 1. PURPOSE. Thi'S policy (establishes the principles and defines ithe ro/les .and responsibilities that .govern the management of EPA rulemaking dockets. 2. SCOPE AND APPLICABILITY. .This policy applies to. all EPA organizations and their, employees and to EPA contract personnel who are involved in the collection, processing, dissemination use, storage and/or disposition of EPA rulemaking docket information. It applies to automated.and manual rulemaking docket data in, all subject areas, except data restricted by national security, Confidential Business. Information privileges or Privacy Act considerations. 3. BACKGROUND. a. -EPA. is an information intensive agency. The Agency's extensive reliance on data as a basis for decision making stems directly from its mission and the requirements of its regulatory and monitoring activities. b. Under 44 U.S.C. 3101 the head of each Federal agency ."shall make and preserve records containing adequate, and proper 'documentation of the organization, functions, policies, decisions, procedures, and essential transactions of the Agency..." c. For substantive rulemaking, agencies are required to develop a "rulemaking record" or "administrative record", that reflects both public participation in the rulemaking procedures and support the factual conclusions upon .which the rule is based (5 U.S.C. 553, Administrative Procedures Act and Executive Order 12,2.91,on Federal Regulation). d. The information that supports a proposed or final rule must be made available to.the public concurrently with the publication of that.rule. e. Several EPA.programs .are required to maintain .a rulemaking record by statute, such .as the. .Clean Air 14-1 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 Act, or by regulation. Within EPA such a record is commonly called a rulemaking docket. Specific authorities for major dockets are provided in Access EPA Manor EPA Dockets. f. EPA strives to provide the public with information necessary to make comments for consideration in the EPA rulemaking process. EPA programs involved in regulatory development may find that establishing a rulemaking docket is an effective way to fulfill requirements for developing an administrative record and providing public access, even if the creation of a rulemaking docket is not required by a specific statute or regulation. g. A rulemaking docket is a set of documents collected and maintained specifically to provide EPA regulations development staff and the public with ready access to copies of the Agency records that support the basis for EPA rulemaking actions. EPA Program and Regional offices contribute to the development and operation of EPA dockets. h. EPA has major docket facilities in Headquarters. In addition to these major dockets, there are a number of smaller dockets located in Headquarters and Regional offices. i. A well-managed system of dockets is essential to the success of the Agency's mission. Operation of the dockets should be consistent to the extent possible throughout the Docket Network to facilitate ease of access for the public. j. Dockets represent an important information repository, the integrity of which must be protected and maintained. File integrity is particularly important since incompleteness could cause delays in promulgating a final rule and possibly result in legal action against Agency. k. Each rulemaking docket generally includes, but is not limited to: (1) A copy of each proposed rule, final rule or 14-2 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 other rulemaking notice (e.g., Advance Notice of Proposed Rulemaking) for a regulatory action signed by the Administrator (or Assistant Administrator or his/her designee in the case of a supplemental notice). (2) All documents cited in Federal Register notices of rulemaking activities. (3) Information considered by the Agency in drafting a proposed or final rule. This includes data, analyses, reports, and minutes; summaries and transcripts of public meetings and hearings; records of ax parte communications including telephone calls, memoranda and letters; and public statements made by EPA employees in their official capacities. (4) Public comments received by the Agency in response to Federal Register notices of proposed rulemaking in which the Agency has requested written comments. (5) Comments from government agencies. (6) Written comments received by the Office of Management and Budget (OMB) from outside parties on Agency rulemaking actions. Procedures have been established with OMB to ensure that such comments are provided to EPA through the Office of General Counsel and forwarded to the Program Office for inclusion in the rulemaking dockets. (7) Written summaries of communications between EPA staff and OMB or other persons outside EPA regarding significant new factual data or information affecting a rulemaking (including meetings with interest groups). 4. AUTHORITIES. a. Executive Order 12,291 b. The Paperwork Reduction Act of 1980 (P.L. 96-511), as amended. 14-3 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 c. 5 U.S.C. 552, Freedom of Information Act as amended. d. 5 U.S.C. 553, Rulemaking e. 44 U.S.C. 3101, Records management by agency heads; general duties f. 40 CFR 2, Public Information POLICY. It is EPA policy that: a. Rulemaking dockets shall provide complete and accurate documentation of rulemaking activity. This is most important since the information in the docket is used by the public to comment on proposed rules. b. Rulemaking dockets shall contain duplicate copies of the original files. The original files are retained and managed by the responsible Program Office. c. Docket materials shall be safeguarded and adequately protected to ensure file integrity. d. Information contained in EPA dockets shall be organized and indexed in a manner that facilitates ready access and retrieval. e. Information protected by Confidential Business Information (CBI) considerations, national security or the Privacy Act cannot be physically placed in the rulemaking docket but should be incorporated by reference within the docket files. f. Docket records shall be managed in the most efficient and cost-effective manner, utilizing sound records management principles and practices. g. Requests for information shall be handled in a responsive, timely manner. h. The docket should not be made available to the public earlier than on the date the Administrator signs the proposed rule. 14-4 ------- IRN POLICY MANUAL 2100 CHG 4 4/20/93 i. Agency docket facilities shall operate during normal business hours and shall be situated in locations that are easily accessible to the public. j. Agency docket facilities shall follow a uniform fee schedule as is prescribed in 40 CFR Part 2.120, Fees; Payment; Waiver. 6. RESPONSIBILITIES. a. The Office of Information Resources Management shall: (1) Provide effective leadership in developing and promoting docket management policies and coordinating activities of the EPA Docket Network, (e.g., produce annually docket directory, ACCESS EPA Major EPA Dockets). (2) Develop standards and provide advice, guidance and technical assistance for managing the Agency's rulemaking dockets. (3) Evaluate the effectiveness of the Agency's dockets by conducting periodic surveys and studies as•needed. (4) Issue records management policy, directives and instructional materials governing the organization, maintenance and disposition of all records in Agency dockets. (5) Develop standards and .provide technical assistance for conversion of manual, paper- based docket systems to microform or electronic media. (6) Provide advice in developing a uniform index-ing system for Agency dockets and maintaining docket integrity. (7) Coordinate issues relating to the location of Agency rulemaking dockets. (8) Establish uniform procedures to guide the operation of Agency rulemaking dockets. 14-5 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 b. The Office of General Counsel shall provide legal guidance for all Agency regulatory activities and ensure that the legal requirements for Agency rulemaking dockets are met. c. Assistant, Associate and Regional Administrators, the General Counsel; the Inspector General; and Heads of Staff Offices to the Administrator shall: (1) Ensure that the rulemaking dockets within their organizations conform to Agency standards and policy. (2) Furnish the docket program managed by their organizations with complete and accurate rulemaking information on a timely basis. (3) Ensure that each docket program within their organization has a Rulemaking Docket Manager who has overall responsibility for: (a) Ensuring the information in their docket is organized in accordance with EPA's Uniform Rulemaking Docket Manual (b) Ensuring that the information in their dockets is complete, legible, well- organized and readily available for access and dissemination. (c) Ensuring that docket materials are stored in a secure manner and that adequate measures are taken to maintain and verify the integrity and completeness of the file. (d) Coordinating with Program or Regional staff to ensure the docket is current, accurate, and complete and that all inactive material is removed in accordance with the Agency's records management disposition schedules. (e) Ensuring that clients are able to obtain copies of materials. 14-6 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 7. DEFINITIONS. a. The "Rulemaking Docket" is a collection of documents that is the basis for EPA rulemaking actions. Some statutes refer to a "rulemaking record or a docket," and others refer to the "record." Those same terms are often used to describe the collection of documents available to the public which reflect the Agency's consideration and promulgation of a rule, or "public docket." Since and "administrative record" is not usually formally identified until a challenge to an Agency rule, the "public docket" and the "record" will not necessarily be the same. b. The "Administrative Record" is a set of documents that is the basis for any Federal agency administrative action, including, but not limited to, rulemaking. Under the Administrative Procedures Act (APA), any judicial review of a final agency action is based on the administrative record. Administrative actions that are not rules may include denials of citizens' petitions, individual permit decisions, and exemption decisions. These actions are typically based in an administrative record. 8. PROCEDURES and GUIDELINES. a. Guidelines for docket management are found in EPA's "Uniform Rulemaking Docket Manual." Copies are available from the EPA Distribution Center, PM 215. b. Procedures for processing Freedom of Information Act (FOIA) requests are found in the EPA's "Freedom of Information Manual." Copies are available through the EPA Distribution Center, PM-215. c. Procedures governing records management are found in the "EPA Records Management Manual." Copies of this manual are available from the 14-7 ------- IRM POLICY MANUAL 2100 CHG 4 4/20/93 Agency's Distribution Center, PM-215. Agency Record Control Schedules are available from the Office of Information Resources Management's Information Management and Services Division, PM-211D. d. Procedures for informal, and formal rulemaking can be found in the "Administrative Procedure Act". 14-8 ------- Chapter 15 ------- SECTION II-L ------- IBM POLICY MANUAL 2100 CHG 5 5/25/93 1. PURPOSE. This policy outlines objectives and assigns organizational responsibilities, in compliance with Federal lavs and regulations, so that EPA may provide disabled employees access to electronic office equipment and telecommunications devices equivalent to that which is provided for non-disabled employees. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA organizations and their employees. 3. BACKGROUND. a. The Federal Information Resources Management Regulation (FIRMR) includes an accessibility policy implementing Section 508 of the Rehabilitation Act Amendments of 1986. Federal agencies have a responsibility to establish information environments that are accessible to individuals with disabilities. These responsibilities include assessing, planning for, and meeting accessibility requirements of individuals with disabilities when procuring electronic office equipment. b. Computer accommodation has become an integral aspect of information resources management within the Federal Government. Computer accommodation is the acquisition and modification of end user computing equipment to minimize the functional limitations of employees to promote productivity and ensure access to electronic office equipment. c. The goal of accessibility is to provide equivalent access to information resources by non-disabled and disabled individuals. This includes access to data bases, applications programs, and communications capabilities. 15-1 ------- IBM POLICY MANUAL 2100 CHG 5 5/25/93 d. Technological advances for non-disabled individuals also offer great long-term improvements in telecommunications accessibility for individuals with hearing and speech impairments. Such advances include electronic mail; facsimile; teleconferencing; LAN-based video imaging; text-based information services and messaging; digital speaker phone; telecommunication device for the deaf (TDD); special modified computer keyboards; messaging beepers with full LCD display; and remote, real-time transcription/translation capabilities. Many of these services are available to agencies through FTS2000, GSA's long-distance telecommunications service. The flexibility inherent in these new telecommunications capabilities makes it possible to accommodate the special requirements of speech and hearing impaired individuals. e. 6SA is the lead Federal oversight agency providing advisory services and technical assistance to help Federal managers and employees with problems related to extending office automation technologies for productive use by individuals with disabilities. The GSA has established a Clearinghouse on Computer Accommodation (COCA) in the Office of GSA Information Resources Management to provide this type of assistance to agencies. f. EPA's Washington Information center (WIC) and its Regional counterparts work closely with Agency managers and the Office of Human Resources Management to ensure that disabled employees.in need of specialized computer or telecommunications equipment are accommodated. The WIC and its Regional counterparts have also been instrumental in helping client organizations obtain and install appropriate computer accommodation products to assist persons with disabilities. 4. AUTHORITIES. a. Section 508 of the Rehabilitation Act Amendments of 1986. b. FIRMR, Section 201.20.103-7 "Accessibility Requirements for Individuals with Disabilities." c. FIRMR, Section 201-18 "Planning and Budgeting." d. FIRMR Bulletin - C-8 "Information Accessibility for Employees with Disabilities," January 30, 1991. 15-2 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 e. FIRMR Bulletin - C-10 "Telecommunications Accessibility for Hearing and Speech Impaired Individuals,n January 30, 1991. f. 40 CFR Part 12 "Enforcement of Non-Discrimination on the Basis of Handicap in the Environmental Protection Agency," August 16, 1987. g. 29 CFR 1614.203(c) "Reasonable Accommodation." h. Public Lav 100-542, The Telecommunications Accessibility Enhancement Act of 1988. i. FIRMR Amendment on Electronic Office Equipment Accessibility for Handicapped Employees (P.L. 99-506, Section 508). 5. POLICY. a. No EPA employee shall, on the basis of disability, be excluded from participation in, be denied the benefits of, or otherwise be. subjected to discrimination under any program or activity conducted by the Agency. b. EPA shall provide disabled and non-disabled employees equivalent access to electronic office and telecommunications equipment to the extent such needs are determined by the Agency in accordance with Federal regulations and to the extent the required accessibility can be provided by industry. In providing equivalent access, EPA shall make reasonable accommodation to provide: (1) access to and use of the same data bases and application programs by disabled and non-disabled employees; (2) enhancement capabilities for manipulating data (i.e., special peripherals) to attain equivalent end-results by disabled and non-disabled employees; and (3) access to and use of equivalent telecommunications equipment by disabled and non-disabled employees. c. EPA shall consider electronic office equipment and telecommunications accessibility for disabled employees when conducting determinations of need and requirements analyses for FIP resources. 15-3 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 d. EPA management and technical personnel shall work closely with contracting officials when contracting for new or additional FIP resources to ensure accessibility to FIP resources by individuals with disabilities. e. In accordance with FIRMR 201-17.001, EPA shall acquire FIP resources for individuals with disabilities that result in the most advantageous alternative to the Government after consideration of sharing and reuse of existing FIP resources and use of 6SA services when appropriate. f. EPA shall provide training and education on electronic office equipment and telecommunication devices for disabled individuals, including services and features of the 6SA relay service. g. EPA shall publish access numbers for Telecommunication Device for the Deaf (TDD) and TDD-related devices in Agency telephone directories and provide such numbers to GSA for inclusion in the Federal TDD Directory. h. EPA shall display in its facilities the standard logo specified by GSA for indicating the presence of TDD or TDD-related equipment. 6. RESPONSIBILITIES. a. The Assistant Administrator for Administration and Resources Management is the Designated Senior Official (DSO) for IRM and is responsible for: (1) Ensuring EPA compliance with Federal regulations governing accessibility of electronic office equipment and telecommunication devices to disabled employees. (2) Ensuring that all disabled employees are provided reasonable accommodation for access to electronic office equipment and telecommunication technology. (3) Ensuring that all Agency officials and employees are informed of their responsibilities and rights addressed in EPA's policy on accessibility to electronic office equipment. (4) Ensuring that contracts for new and additional FIP resources provide provisions to facilitate access to FIP resources by disabled individuals. (5) Monitoring Agency progress toward achieving accessibility goals. 15-4 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 b. The Director, Office of Hunan Resources Management is responsible for: (1) consulting with disabled employees on an individual basis to identify their needs and inform them of Agency and Federal resources. (2) Referring disabled employees to the WIC, its Regional counterparts, or National Data Processing Division for technical services when necessary. (3) Incorporating awareness training on the technology needs of disabled employees into EPA's general management training curriculum. c. The Director, Office of Information Resources Management is responsible for: (1) Developing Agency policy which reflects Federal requirements governing accessibility to information technology by disabled employees. (2) Reviewing progress made toward achieving information technology accessibility for EPA disabled end-users. (3) Incorporating accessibility issues into the Agency Five Year Information Technology Plan. d. The Director, National Data Processing Division is responsible for: (1) Appointing a representative to serve as EPA's liaison with GSA's COCA and as the Agency's lead technical advisor on accessibility issues. (2) Obtaining information on successful EPA applications of computer and telecommunications support for disabled EPA employees, and providing that information to the GSA COCA for sharing government-wide. (3) Providing technical advice to Agency managers and disabled employees on the use of computers and telecommunication devices to support the job performance of disabled employees. (4) Reviewing and approving all telecommunication changes and procurements subject to FIRMR review. 15-5 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 (5) Providing telecommunications assistance to all field locations. (6) Ensuring that TDD and TDD-related device telephone numbers are included in EPA telephone directories and ensuring that these numbers are provided to GSA for inclusion in the Federal TDD Directory. e. The Director, Office of civil Rights is responsible for: (1) Coordinating the development and implementation of civil rights policies and supporting program offices to ensure that no qualified EPA employee shall, on the basis of a disability that is subject to reasonable accommodation, be excluded from participation in, be denied the benefits of, or otherwise be subjected to discrimination under, any program or activity conducted by the Agency. f. The Director, Office of Acquisition and Management is responsible for: (1) Ensuring that Agency solicitation documents and contracts address the needs of disabled employees by incorporating functional specifications addressing input, output and documentation issues. (2) Ensuring that prospective vendors can demonstrate the ability to provide EPA with equivalent or better access to proposed replacement FIP resources than to accommodation hardware or software currently in place. (3) Specifying in Agency solicitations and contracts that the Agency be permitted to install additional accommodation devices, peripherals, or software that may be acquired from a third party, without voiding the maintenance and warranty agreements of the contract, provided such devices or peripherals conform to the electrical specifications of the system and can be connected through standard expansion slots or peripheral ports. g. The Director, Facilities Management and Services Division is responsible for: (1) Ensuring that signs are displayed in EPA facilities using the standard logo specified by GSA for indicating the presence of TDD or TDD- related equipment. 15-6 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 h. Assistant Administrators, Associate Administrators, Regional Administrators, Laboratory Directors, Headquarters Staff Directors, General Counsel and the Inspector General are responsible for: (1) Ensuring that employees within their organizations comply with the Federal and Agency regulations and policies governing accessibility to electronic office equipment and telecommunication devices by disabled employees. (2) Providing information as requested by GSA or OARM on the computer and telecommunication accommodations of disabled employees in their organization. i. Senior IRM Officials are responsible for: (1) Providing contracting officials, for inclusion in the solicitation, an inventory and description of any current accommodation hardware or software within the organization they represent along with the resources scheduled for replacement or modification. (2) Ensuring that the accessibility needs of their current and future employees are addressed in their organization's component of the Agency's Five Year Information Technology Plan. j. Personal Computer Site Coordinators (PCSCs) are responsible for: (1) Providing basic technical assistance at the workstation to persons with disabilities, and obtaining further guidance and assistance from the National Data Processing Division, the WIC and/or its Regional counterparts as needed. k. Each EPA Manager or Supervisor is responsible for: (1) Identifying requirements of disabled employees. (2) Referring disabled employees to the Agency's National Data Processing Division, the WIC, and/or its Regional counterparts for technical services when necessary. 15-7 ------- IBM POLICY MANUAL 2100 CHG 5 5/25/93 (3) Ensuring that no current or prospective EPA employee within their organizational unit shall, on the basis of disability, be denied reasonable accommodation or access to electronic office equipment and telecommunication devices. (4) Working with the Office of Human Resources Management, NDPD, WIC, and/or its Regional counterpart's personnel to ensure the electronic office equipment and telecommunication device needs of disabled employees are met. 7. DEFINITIONS. a. "Disabled" refers to any person who has a physical or mental impairment, including a hearing or speech impairment, that substantially limits .a major life activity, has a record of such impairment, or is regarded as having such an impairment. b. "Major life activity", includes functions such as caring for oneself, walking, seeing, hearing, speaking, breathing, learning, and working. c. "Reasonable Accommodation," per 29 CFR 1614.203(c), may include, but shall not be limited to: • making facilities readily accessible to and usable by handicapped persons, and • job restructuring, part-time or modified work schedules, acquisition or-modification of equipment or devices, appropriate adjustment or modification of examinations, the provision of readers and interpreters, and other similar actions. In determining reasonable accommodation, factors to consider may include: the overall size of the EPA organization with respect to the number of employees, number and type of facilities and size of budget; the type of Agency operation, including the composition and structure of the Agency's work force; and • the nature and the cost of the accommodations. 15-8 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 d. "Special peripheral" is defined in Section 508 of Public Law 99-506 as a special needs aid that provides access to electronic equipment that is otherwise inaccessible to a disabled individual. e. "Telecommunications Device for the Deaf" (TDD) is a device that permits people with hearing and/or speech impairments to communicate over a standard telephone with another TDD user or through a relay operator to reach a non-TDD user. f. "Senior Information Resources Management Officials (SIRMOs)" are EPA officials responsible for directing and managing office-wide information resources planning and budgeting and for assuring that the information systems and information technology acquisitions within their organizations comply with Federal and EPA policies and regulations. 8. FEDERAL GUIDANCE. a. 40 CFR Chapter 1 §12.150 (a)(2) stipulates that an Agency must seek to accommodate persons with disabilities for use of electronic office equipment, but that it is not required to take any action that it can demonstrate would result in a fundamental alteration in the nature of a. program or activity, or in an undue financial and administrative burden. b. FIRMR Bulletin C-8, "Information Accessibility for Employees with Disabilities," (Attachment A) contains a detailed explanation of the major areas that need to be considered in developing specifications, in conjunction with requirements determination, to ensure electronic equipment accessibility for disabled employees (i.e., input alternatives, output alternatives and documentation). c. FIRMR Bulletin C-10 "Telecommunications Accessibility for Hearing and Speech Impaired Individuals" includes three attachments. Attachment A addresses the Federal Information Relay Service (FIRS). Attachment B includes the Federal Telecommunications Devices for the Deaf (TDD) Directory, and Attachment C provides guidance on Agency Telecommunications Accessibility Planning. 15-9 ------- IRM POLICY MANUAL 2100 CHG 5 5/25/93 d. "Managing End User Computing for Users with Disabilities" (6SA KGD-91-1-I) provides guidance to agency managers determining accommodation strategies for PIP resource accessibility. This handbook stresses the importance of consulting with individual users as a first step to assessing technology requirements. It is available from COCA at the address noted below. 9. SERVICES OF GSA/S CltBAJRJflGHOUSE ON COMPUTER ACCOMMODATION (COCA). a. Responds to requests for general information on frequently used hardware/software and workstation furnishings to accommodate individuals with disabilities. b. Assists agencies with researching specific hardware, software, and communications problems associated with an employee's electronic office equipment and telecommunication device accommodation requirements. c. Provides on-going consultative/technical assistance to agencies during planning, acquisition, and installation of individual and agency-wide office automation systems. d. Conducts workshops on computer accommodation procedures. e. The address and phone number are: General Services Administration Clearinghouse on Computer Accommodations Room 2022 KGDO 18th and F Sts., N.W. Washington, DC 20405 (202) 523-1906 (TDD) (202) 501-4906 (voice) 15-10 ------- Chapter 16 ------- E. SUPPLY & PROCUREMENT ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 CHAPTER 16 - EPA INTERNAL ELECTRONIC SIGNATURES POLICY 1. PURPOSE. This policy establishes the criteria for the use and validity of electronic signatures associated with internal electronic transactions within the Environmental Protection Agency. They are intended to ensure that, as Agency programs implement this technology, they do so in a manner that is both consistent across the Agency and compatible with the practices of other government agencies and members of the regulated community. A uniform approach encourages cost effectiveness and potential for. future connectivity and integration of enterprise-wide electronic processing applications. 2. SCOPE AND APPLICABILITY. This policy applies to any electronic transaction originated by .any employee, contractor, or grantee working for any EPA organizational unit that involves providing approval, authorization, or certification, via the use of electronic signature,.for actions or data. a. This policy specifically applies to any such electronic transaction that: (1) Is being implemented as a replacement for (or complement to) a paper form or document originated by an employee, contractor, or grantee of an EPA organizational unit; (2) Involves the use of Agency enterprise-wide data processing, data storage and data communications facilities; (3) Replaces (or complements) documents or forms that require originator signature certification; or (4) Involves, or implies, procurements, financial commitments, obligations, certification of time and attendance, or disbursements. 16-1 ------- IBM POLICY MANUAL 2100 CHG 5 6/1/93 b. An electronic signature solution should not be considered when a requirements analysis indicates there is no clearly defined, cost or productivity advantage to be gained from the application. If the requirements analysis demonstrates a clear need for encrypted signatures, then the application-will conform to standards cited in applicable Federal Information Processing Standards (FIPS) and Agency policies. 3. BACKGROUND. a. General (1) Innovations in computer technology now allow the creation, processing and maintenance of documents in electronic form — without requiring creation of corresponding paper media. (2) Automated information processing is rapidly becoming the preferred mode for management and transfer of information in business and government. Automation of administrative procedures has demonstrated that: (a) Information can be processed more quickly; (b) Costs of rekeying data are mitigated; (c) Data accuracy is increased. (3) Many forms and documents used in EPA mission and administrative activities require signatures of the responsible officials. The uses of electronic signatures may include, but are not limited to: (a) Certification of the transmission, receipt, and authorization of data; (b) Authorization or approval of an official action. (c) Certification and validation of the accuracy of Agency databases. 16-2 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 <4) Procedures for the use of electronic signatures in creating and processing documents must provide adequate safeguards for the application, transmission, verification, and security of a signature and any accompanying data or information. If security profiles are modified, the system should be equipped with an audit trail capability to provide the User ID, time and date of the last person who made the modifications. (5) Pursuant to Par. 4, AUTHORITIES, of this policy, as such information migrates into an electronic environment, it is essential to ensure that all official documents are developed, processed, and maintained consistent with applicable Federal and Agency policies regarding electronic recordkeeping. b. Existing Technology Areas As Management Controls for Electronic Signatures The following technology areas used individually or in concert as controls can provide effective electronic signature systems: (1) Signature authentication allows users to verify the approval authority of a transmission. It is usually used in combination with other technologies to provide a complete electronic signature system. Signature authentication methods include: (a) Personal identification numbers (PINs) (b) passwords (c) facsimile signatures (d) token card readers (e) message authentication coding (MAC) (f) MAC incorporating encryption techniques, e.g. through the use of public or private keys. (2) Message authentication provides the ability to confirm that the message received is exactly the same as the message that was sent. A major concern associated with electronic forms and signatures is an unauthorized user's ability to 16-3 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 change an electronic form after it has been signed. (a) Message authentication systems use varying procedures to calculate a message authentication code (MAC) based on the contents of the message. Some of these processes may involve cryptographic techniques. For example, message authentication systems may use private key encryption to calculate the MAC, requiring that both the sender and receiver know the key. (b) If the message changes, the MAC code calculated on the receiver's side will be different from the attached MAC code calculated on the sender's side. (c) Message authentication may provide two forms of security. It: (1) Verifies the information has not been altered from the moment the MAC was generated to the time it was checked. (2) May also assure the receiver of the sender's.identity, e.g. through shared knowledge of the secret key used to calculate the MAC. (3) Data encryption systems conceal message meaning by changing intelligible messages into unintelligible ones to everyone except the transmitter and receiver. Data encryption: (a) Can be used to safeguard signatures and signature authentication codes from disclosure during transmission and when data files containing signatures are stored. (b) Requires the use of keys to encrypt and decrypt data. (c) Can use public key, private key, or secret key encryption algorithms. 16-4 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 (4) Access control systems are designed to limit access to computer systems, including operating system files, and applications, including application programs and data files. Limiting access to systems and applications limits the population of users that can actually append a signature code to a message. Access control systems, at a minimum, should provide user identification, login control, access authorization, and auditing capabilities. For a more detailed discussion of the above technologies, please refer to the report entitled, "Existing Technology Solutions for Electronic Signatures."1 AUTHORITIES. a. Internal Control Systems. OMB-Circular A-123, August 16, 1983 b. The Paperwork Reduction Act of 1980 (P.L. 96-511) c. United States Code 31-USC-1501 d. The Federal Managers Financial Integrity Act of 1982 (PL 97-225, approved 9/8/1992) e. Federal Records Management. National Archives and Records Administration (NARA) 36 CFR 1220 f. Review and Evaluation. NARA 41 CFR 201-22 g. The Computer Matching and Privacy Act of 1987, 5-USC-522a (as amended) h. Management of Federal Information Resources. OMB Circular A-130 i. Computer Security Act of 1987 j. FIPSPUB46-1 — Data Encryption Standard; Jan. 22, 1988 1 EPA, OIRM/IMSD, April 1992. 16-5 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 k. FTPSPUB14QA — General Security Requirements for Equipment Using the Data Encryption Standard; April 14, 1982 1. EPA 2100 Information Resources Management Policy Manual- 1987 m. EPA Directive 2182: EPA System Design and Development Guidance, Volumes A&B, plus the supplement: Development of Image Processing Systems in the EPA; 1989/1990 n. EPA Directive 2195: EPA Information Security Manual; 5. POLICY. EPA is committed to support the implementation of integrated electronic processing applications which expedite the workload and reduce duplicative activities, consistent with applicable Federal and agency.policies regarding electronic recordkeeping and security. a. For all EPA internal administrative applications involving.the use of electronic approval, signature and distribution procedures, an electronic signature will be deemed as legally binding as a paper signature, provided each application is developed, implemented, and monitored in accordance with this policy. b. When a determination has been made to fully automate a paper-based system that employs written signatures, all affected Agency offices shall use electronic signatures. c. Any application involving the use of enterprise-wide data processing, storage and communications systems will be considered an Agency wide application and will conform to the use of electronic signature solutions promulgated by the National Data Processing Division (NDPD). d. For applications not involving the use of enterprise- wide data processing, storage, or communications systems, no specific electronic signature technical solutions are mandated as policy. However, all electronic signature applications must provide for 16-6 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 signature and message authentication with the specific authentication techniques appropriate for the level of financial and legal risk inherent in the application. In addition, each solution must conform to applicable Federal Information Processing Standards (FIPS), as well as all standards and procedures for the maintenance of electronic records promulgated by the National Archives and Records Administration- (NARA). A list of commercially available security packages is provided in the document entitled "Existing Technology Solutions for Electronic Signatures" (see Section 9). When an electronic message containing a signature is signed, transmitted, and received, the following requirements must be met: (1) Signature Authentication: (a) The electronic signature must establish sender/user authenticity; (b) It must be possible to assure with a reasonable degree of certainty that the sender's signature has not' been forged; (c) Sufficient audit trails must be provided to resolve disputes, with a reasonable degree of certainty, involving cases where an individual disavows sending a message. (2) Message Authentication: (a) It must be possible to assure, with a reasonable degree of certainty, that a document and its signature have not been changed after it is signed. Electronic information and forms processing applications involving the use of electronic signatures must incorporate signature and message authentication, as above, and may incorporate the following additional considerations: (1) The need for the signature on a document to be obscured from disclosure during transmission (i.e., data encryption); 16-7 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 (2) The need for only a few individuals to have access to signing, processing, or viewing capabilities (i.e., access control). g. Consistent with the goal of enterprise-wide compatibility, only digital signature applications are addressed by this policy. Analog, or facsimile signatures are not necessarily electronic, may be forged, and will not be considered valid for determining signature authenticity. h. Any application involving the use of electronic signatures on enterprise-wide data processing, storage and communications systems will be considered a "sensitive system" from the perspective of EPA's Information Security Program. 6. RESPONSIBILITIES. a. The Assistant Administrators, Associate Administrators, all Heads of Headquarters Staff Offices reporting to the Administrator, General Counsel, Inspector General, and Regional Administrators are responsible for: (1) Reviewing all currently automated systems within their respective organizations to determine applicability to this policy and establishing procedures to ensure current and future systems comply with the requirements of this policy. Reviews may be performed by EPA staff or contractor resources; they must completed in a timely manner, formally documented, and results submitted to OIRM. (2) For all relevant systems, conducting a risk analysis and vulnerability assessment every three years to ensure the security of electronic records systems, consistent with oversight responsibili- ties specified in FMFIA obligations. Consult the EPA Information Security Manual and Risk Analysis Guidelines for assistance. (3) Identifying a specific technical approach for all required technology areas that cost-effectively addresses the risks of the application. 16-8 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 (4) Determining the level of security required for any proposed application of electronic signature and developing, or modifying, the System Security Plan to incorporate electronic signature issues. (5) Meeting EPA's requirements under the Federal Managers' Financial Integrity Act so that controls are in place, evaluated regularly, and. practiced to ensure that this policy is carried out in their respective programs, activities, and operations using electronic signature. b. The Office of Information Resources Management (OIRM) is responsible for: (1) Providing training and awareness about the policy; (2) Providing guidance and assistance in implementing this policy; (3) Ensuring that information security and Privacy Act issues have been met; (4) Receiving and responding to waiver requests; (5) Periodically reviewing electronic signature applications to ensure that electronic records are being maintained in accordance with applicable Federal and Agency policies and procedures. (6) Re-evaluating/revalidating the policy within 5 years of approval; c. The Assistant Administrator, Office of Administration and Resources Management (OARM), is responsible for addressing any appeals to waiver decisions made by OIRM. d. The National Data Processing Division (OARM/RTP) is responsible for developing and maintaining policies and procedures for the acceptable use of specific commercially available electronic signature hardware components and software packages as requested by OIRM. Funding will be required for product testing, documentation and policy development/implementation. 16-9 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 e. The Office of General Counsel is responsible for advising Agency staff on legal issues pertaining to the use of electronic signatures, including, but not limited to: (1) Admissibility of electronic signature information in civil or criminal litigation; (2) Internal Agency disputes when signature audit trails are questioned; (3) Appeals for waiver decisions; (4) Information law issues pertaining to the Freedom of Information Act, the Privacy Act, and confidential business information. f. Senior Information Resources Management Officials (SIRMOs) are. responsible for: (1) Assuring compliance with this policy and its procedures on distributed systems operated by their staff members; (2) Signing and submitting any waiver requests. h. Owners of electronic signature applications are responsible for compliance with the provisions of this policy. 7. DEFINITIONS. Access Control - A method of providing security designed to limit access to computer systems and applications. Types of access control include: o User Identification Codes o Login Control o Auditing. Auditing - The practice of recording specific security- relevant events. By recording these events, it is possible to detect intrusion attempts by unauthorized users, monitor undesirable activity at a site, or general auditing of 16-10 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 various aspects of systems usage. For example, events that should be audited include: o Selected uses of files and hardware devices o Logins, logouts, and break-in attempts o Activities of specific users o Changes to passwords o Changes to security profiles. Automated Information Processing - The electronic creation, processing, and exchange of information without the creation of corresponding paper media. Data Decryption - The process of converting ciphertext (an encrypted message) into readable form. Data Encryption - A security method which conceals message meaning by changing intelligible messages to unintelligible ones. Encryption is the.process in which plaintext messages are converted into apparently random nonsense, called ciphertext, using an encryption algorithm and a data encryption "key". Data Encryption Key - A bit string that controls a data encryption algorithm. The data encryption algorithm will produce a different output depending on the specific key used. Electronic Record - Any information that is recorded in a form that only a computer can process and that satisfies the. definition of a Federal record in 44 USC 3301 (see "Records" below). Electronic Reporting - The computer-to-computer exchange of information in a standard format via either an electronic (e.g., dial-up telecommunications links, dedicated computer- to-computer links) or magnetic (e.g., diskettes, tapes) medium. Electronic Signature - A data element, entered into a computer by an authorized person, that is used for noting the ownership, approval, acceptance, or certification of another object (e.g., a document or message). Electronic signatures provide the same validation and authentication capabilities as hand written signatures. 16-11 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 Encryption Key Management - The generation, distribution, entry, and destruction of encryption keys. While data encryption algorithms are publicly known, depending on the specific key used, a unique output will be produced. Therefore, it is the encryption key that provides the desired security. Two key management systems exist:. o Private key management o Public key management. Form - For the purpose of this policy, any paper or electronic document with blanks for the insertion of data or information, circulated within EPA, that requires approval involving signature certification (e.g., travel authorization, travel voucher, procurement request/purchase order, etc.). Internal Reporting - For the purpose of this policy, the distribution or exchange of information within the EPA and between EPA and any entities with which the Agency has a contractual relationship. Login Control - Specifies the conditions users and programs must meet for gaining access to a system. For example, a user usually requires a valid user ID and password before access to a system is provided. Additional methods used to control login include: o Type of computer login (e.g., local, dial-up, remote, network, batch) o Type of terminal or remote computer o Time of day/day of week. Message Authentication - A method of detecting changes to a message after it has been signed electronically. After signing a message, the sender calculates a Message Authentication Code (MAC) based on the contents of the message. This code is appended to the message and transmitted. The message recipient performs the same calculations on the received message. If the calculated MAC and the received MAC are the same, the message was not altered after the message was signed. 16-12 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 Message Authentication code (MAC) - The code used by message authentication systems to validate transmitted messages. This code is calculated by performing a series of mathematical calculations on a signed message. Private Key - A cryptographic key used with a public key cryptographic algorithm, uniquely associated with an entity, and not made public. Public Key - A cryptographic key used with a public key cryptographic algorithm, uniquely associated with an entity, and possibly made public. Public Key (Asymmetric) Cryptographic Algorithm - A cryptographic algorithm that uses two related keys, a public key and a private key; at least one of the two keys is the cryptographic inverse of the other such that data encrypted by the one key can be decrypted by the other; further, the two keys have the property that given the public key it is computationally infeasible to derive the private key. Records - (From 44 USC 3301) In records management parlance, this term refers to recorded information of continuing administrative, fiscal, legal, historical or informational value, including published materials, papers, maps, photographs, microfilm, audiovisual, machine-readable materials (ADP tapes/disks) or other documentary material, regardless of physical form or characteristics, made or received by the agency that evidences organizations, made or received by the agency that evidences organization, functions, policies, decisions, procedures, operations or other activities of the Government. Risk Analysis - The process of methodically and comprehensively examining a system to identify the areas that pose a threat of failure to the system. Secret Key - A cryptographic key used with a secret key cryptographic algorithm, uniquely associated with one or more entities, and not made public. Secret Key (Symmetric) Cryptographic Algorithm - A cryptographic algorithm that uses a single, secret key for both encryption and decryption. 16-13 ------- IRM POLICY MANUAL 2100 CHG 5 6/1/93 Signature Authentication - A code, used to identify the sender, appended to a message before transmission. This code is validated by the message recipient. A variety of user authentication techniques exist, including: o Personal identification numbers (PINs) o Passwords o Facsimile signatures. User Identification Codes (User ZD) - A code used to identify system users to applications, data, devices, or services. If an invalid user ID is used, then access to the system or application is denied. 8. WAIVERS. Requests for waivers from specified provisions of the policy may be submitted to the Director of the Office of Information Resources Management. Waiver requests, must be signed by the relevant Senior IRM Official prior to submission to the Director, OIRM. a. Waiver Procedures: (1) Agency offices must submit any waiver requests to the Director, OIRM. (2) The Director, OIRM has sole authority to grant a waiver. Decisions may be appealed to the Assistant Administrator, OARM. 9. GUIDELINES. a. . Existing Technology Solutions for Electronic Signatures. EPA b. Electronic Forms and Authentication Practices. General Services Administration. c. Federal Records Management. National Archives and Records Administration (NARA) 36 CFR 1220 d. LAN System Manager Guidance. EPA e. LAN Security Documents. EPA 16-14 ------- IRM POLICY MANUAL 2100 CH6 5 6/1/93 f. EPA Information Security Manual. g. EPA Information Security Manual for Personal Computers. h. EPA Risk Analysis Guidelines. OIRM. [Draft] i. Data Encryption standard ~ FIPS Publication 46-1, National Institute of Standards and Technology, January, 1988 j. Public Kev Cryptography. Special Publication 800-2, National Institute of Standards and Technology, April, 1991 10. EFFECTIVE DATE; a. All existing Agency systems utilizing electronic signatures must be reported to the Director, OIRM, within 120 days of the effective date of this policy. b. Existing systems already employing electronic signatures will have 3 years from the effective date to comply with the policy. 16-15 ------- ------- OPPT3 ------- IRM POLICY MANUAL 2100.CHG 6 9/28/94 CHAPTER 17 - SYSTEM LIFE CYCLE MANAGEMENT 1. PURPOSE. This policy establishes the life cycle requirements of EPA's automated information application systems. Roles and responsibilities for implementing these requirements are also delineated. Observance of these requirements will ensure full value is obtained from Agency investments in data and information systems. 2. SCOPE AND APPLICABILITY. All automated information application systems that are developed, produced or maintained by or for the EPA are subject to this policy. Formal review requirements vary according to system category (see Exhibit 17-A) . This policy applies to all EPA organizational units and their employees. It also.applies to agents of the EPA who support the initiation, analysis, design, development, operation and retirement of Agency information systems. 3. BACKGROUND. a. The'Agency depends on information to accomplish its mission; EPA's data and information systems are among its most valuable assets and are critical to the Agency's ability to provide the public with access to environmental information. b. Development of information systems is difficult, and often complex and expensive. Agency system life cycle management requirements are designed to meet applicable Federal requirements, ensure management involvement at key decision points, obtain and sustain corporate commitment for information systems, and coordinate information systems-related activities. c. System life cycle management promotes involvement by users, program managers and information resource managers in system development and enhancement efforts. It establishes a process by which Agency managers are directly accountable for making key decisions about how resources are expended for system development and enhancement efforts. d. EPA relies frequently upon contractors and other agents for assistance in building and operating its information systems. System life cycle management establishes practices and periodic review requirements that mitigate the uncertainties involved in using 17-1 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 extramural support. e. EPA is committed to managing its information systems in a cost effective manner and ensuring its systems meet mission needs. Using guidance provided by oversight agencies including the Office of Management and Budget (OMB), the General Services Administration (GSA), and the General Accounting Office (GAO), the Agency conducts periodic reviews to assess how well its systems are meeting these key objectives. 4. AUTHORITIES. a. 44 U.S.C. .Chapter 35, Paperwork Reduction Act of 1986. b. EPA Hardware and Software Standards. c. Federal Records Act of 1950, as amended (44 U.S.C. Chapter 3101-3107, Records Management by Federal Agencies). d. OMB Circular No. A-ll, Exhibit 43, Data on Acquisition, Operation, and Use of Information Technology Systems, May 28,1986. e. OMB Circular No. A-130, Management of Federal Information Resources, June 25, 1993. f. FIRMR 201-2, Designated Senior Officials. g. FIRMR Subchapter B, Management and Use of Information and Records, Part 201-6, Predominant Considerations. h. FIRMR Subchapter C, Management and Use of FIP Resources, 201-17, Predominant Considerations. i. FIRMR 201-22, Review and Evaluation. 5. POLICY. a. All information systems shall support the- mission of the Agency. Plans for information systems shall be included in Agency and organizational budget and planning processes as appropriate (see Chapter 2 on Mission-Based Planning). b. System life cycle management at EPA is based on a set of generic stages in a typical system development or enhancement project. EPA does not require use of a 17-2 ------- IRM POLICY MANUAL 2100 .CHG 6 9/28/94 specific system life cycle methodology, as this would be unduly restrictive when uniformly applied across the wide range of EPA's varied information systems development and enhancement projects. c. The generic information system life cycle at EPA consists of eight major stages: (1) Initiation - a request for the development of a system to meet a need for information or to solve a problem for the individual making the request. (2) Requirements analysis - determination of what is required to automate the function(s) identified by the organization. (3) Design - the stage that specifies the automated and manual functions and procedures, the computer programs, and data storage techniques that meet the requirements identified and the security and control techniques that assure the integrity of the system. (4) Programming - coding of the program modules that implement the design. (5) Testing and quality assurance - ensuring that the system works as intended and that it meets applicable organization standards of performance, reliability, integrity and security. (6) Installation and Operation - incorporation and continuing use of the new system by the organization. (7) Maintenance/enhancement - Resolving problems not detected during testing, improving the performance of the product and modifying the system to meet changing requirements. (Full-scale enhancements require full life cycle analysis.) (8) Retirement - the stage which ends use of the system. New systems development and enhancement/replacement projects must go through these eight major stages noted above. Systems may cycle through various stages multiple times. Developers of EPA information systems shall consult with the intended user community 17-3 ------- IRM POLICY MANUAL 2100. CHG 6 9/28/94 throughout the systems' life cycle to ensure the system is meeting mission needs. d. The way a specific methodology is applied to the generic life cycle must be documented (see section 5'. e e. Appropriate levels of management shall review and approve or disapprove system development or enhancement \replacement projects. These reviews by management shall occur, at a minimum, at the end of each stage of the generic life cycle as implemented for the chosen methodology. These management decisions shall be documented by means of signatures on formal decision papers. For new system development ,or enhancement projects, the first two decision papers have special characteristics. (1) The System Charter decision paper, which is developed during the initiation stage of a. new system development or enhancement project, shall document : a) the information management and mission need(s) to be met; b) the intended user community; c) the sponsoring organizatibn(s) ; d) the projected time frame for the project; e) the likely system category, based on expected scope and cost (see Exhibit 17 -A) ; f) a preliminary estimate of the range of potential life cycle costs; g) the appropriate management levels for review and approval of decision papers; and h) the manager of the system. (2) The System Management Plan (SMP) decision paper shall be produced at the conclusion of the analysis stage and shall be updated as the project progresses. Exhibit 17 -A sets forth required Agency management review levels for SMPs. The SMP shall subsume the System. Charter and shall include 17-4 ------- IRM POLICY MANUAL 21'00 CHG 6 9/28/94 at a minimum: a) the system's purpose, mission need, and goals; b) the system's scope, including the.system's funding organization(s), intended primary and secondary user community and any known or intended interactions with other systems; c) assumptions and constraints influencing the system; d) the life cycle methodology to be used in managing the system's life cycle and its key decision points; e) the appropriate levels of management review and approval; f) the projected date to begin operation and an estimate of total system life from initiation to retirement; g) an estimate of total life cycle costs, broken out.by stages; h) an acquisition strategy and alternatives; i) a cost-benefit analysis including an analysis of technical alternatives; j) a description of the system's architectural context, technical requirements, anticipated security issues, platform and network capacity needs; and k) the system's data architecture, in compliance with Agency and Federal data standards. (3) Following are the minimum contents required for formal decision papers other than those produced for the Charter and the System Management Plan: a) the current status of the system; b) an estimate of the cost.of the next stage(s) for which approval is sought in the decision 17-5 ------- IRM POLICY MANUAL 2100.CHG 6 9/28/94 paper and an assessment of projected vs. actual costs to date; c) a description of the work to be accomplished in the next stage(s) of the system development or enhancement project; d) identification of any programmatic policy or procedural decisions needed to address constraints influencing the success of the next stage(s); and e) an analysis of appropriate alternatives. (4) System Management Plans shall link appropriately with Agency and Organizational IRM Strategic and Multi-Year Implementation Plans. (5) No more than 15% of the estimated cost of the next stage or $250,000, whichever is less, may be expended prior to approval of the formal decision paper. (6) The SMP shall be updated to reflect actual and planned changes as new system decision papers are approved and a baseline version of the SMP shall be retained for reference. (7) Throughout the life cycle of the system, management of the system shall be conducted in accordance with the SMP, as updated. f. EPA personnel shall develop all decision papers to ensure government control over system decisions. EPA staff may use any and all available source material, including contractor-generated material, in the development of formal decision papers. g. The EPA Executive Steering Committee for Information Resources Management (IRM) and all other EPA managers involved in reviewing system decision papers shall provide decisions within 30 days of receipt of the decision paper. h. All systems shall be categorized in one of the following four types: (1) Major Agency Systems, 17-6 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 (2) Major AAship/Regional Systems, (3) Significant Program Office Systems, and (4) Local Office or Individual Use Systems. Each category reflects a combination of factors such as the system's cost and organizational scope. See Exhibit 17-A for the specific thresholds which determine a system's category. i. The level of detail for decision papers shall be appropriate to the category of the system. The approving managers may establish more extensive decision point requirements for individual systems than required by this policy. j. All information systems shall comply with appropriate Federal and Agency IRM policies, standards, and. procedures throughout their life cycles. Recognizing that legacy systems may not conform completely with current Agency architectures and standards, system enhancement projects shall move into conformance with these architectures and standards, as appropriate, as projects proceed. k. To maximize the return on the Agency's investment in its information systems, sufficient documentation is needed at each stage of the life cycle to support effective management of Agency resources and to facilitate the interchange of information amoifg managers, developers, programmers, operators and users. 17-7 ------- IRM POLICY MANUAL. 2100 CHG 6 9/28/94 The following are key documents (in addition to the system charter, system management plan, and decision papers) produced at different stages of the system life cycle: (1) needs statement and initiation request (2) feasibility study (3) risk analysis (4) cost/benefit analysis (5) functional requirements analysis (6) functional security and internal control requirements analysis (7) data requirements analysis (8) data management plan (9) quality assurance plan (10) system/subsystem, program and database specifications (11) validation, verification and testing plan and specifications (12) system acceptance plan (13) schedules for each phase and records of schedule changes (14) user manual (15) operations/maintenance manual (16) installation conversion plan (17) test analysis and security evaluation report (18) software maintenance plan (19) post implementation review plan (20) evaluation and assessment of information system obsolescence (21) change control memos or forms (22) system security plan (23) disaster recovery plan 6.. RESPONSIBILITIES. a. The Designated Senior Official (DSO) for IRM is responsible for establishing policies and procedures to implement all Federal IRM mandates including, but not limited to, the Paperwork Reduction Act of 1980 and its amendments (P.L. 96-511), Federal Information Processing Standards (FIPS), Federal IRM Regulations (FIRMR), OMB Circular No. A-130 (Management of Federal Information Resources), OMB Circular No. A-11 (Data on Acquisition, Operation, and Use of Information Technology Systems) and other Federal regulations. 17-8 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 b. EPA's Executive Steering Committee for IRM is responsible for review and approval/disapproval of System Management Plans for systems which meet any of the following criteria: (1) Mission critical for multiple AAships; (2) Mission critical for multiple Regions; (3) Agency core financial system; (4) Estimated costs exceed $25 million over the life of the system;' (5) Estimated costs exceed $5 million in one year. c. The Assistant Administrators, Associate Administrators, Regional Administrators, Laboratory Directors, Headquarters Staff Directors, General Counsel, and the Inspector General are responsible for: (1) Ensuring compliance with system life cycle management policies, procedures and standards. (2) Managing the system life cycle, process and products within their organizations in compliance with Agency and Federal policy. (3) Reviewing and approving/disapproving System Management Plans for systems sponsored by their organization which meet any of the following criteria: a) Mission critical for their AA/ship or a joint mission critical project with another AAship or Region; b) Agency core financial system; c) Estimated to exceed $10 million throughout the lifecycle or $1 million in annual costs. d. The Senior IRM Officials (SIRMOs) for the organization(s) funding the project(s) are responsible for: (1) Reviewing and approving/disapproving System Management Plans for systems sponsored by their 17-9 ------- IRM POLICY MANUAL 2100.CHG 6 9/28/94 AAship or Region; (2) Coordinating all reviews and approvals outside the Office Directorship, such as the Executive Steering Committee for IRM, Assistant or Regional Administrator, and Director of the Office of Information Resources Management (OIRM). e. The Director, OIRM is responsible for: (1) Reviewing and approving/disapproving System Management Plans for projects meeting any of the following the criteria before they go to the Executive Steering Committee for IRM: (a) Mission critical for one or more AAships or Regions; (b) Agency core financial system; (c) Estimated to exceed $25 million over the life of the system or $5 million in annual costs. (2) Conducting, at his/her discretion, additional system life cycle management reviews to complement the reviews required to be conducted periodically by system sponsors. f. The Director, National Data Processing Division is responsible for providing technical consultation to reviewers of System Management Plans concerning the description of the system's architectural context, technical requirements, anticipated security issues, platform and network capacity needs to ensure conformance with the Agency's technology architecture. g. System Sponsors are responsible for: (1) Reviewing and approving/disapproving system decision papers. (2) Conducting periodic system life cycle management reviews to evaluate costs and efficiency of operation, and ensure the system is continuing to meet mission needs. 17-10 ------- IRM POLICY MANUAL 2100 .CHG 6 9/28/94 h. System Managers are responsible for: (1) Managing the system's life cycle process and products within their program(s) in compliance with Agency and Federal policy. (2) Preparing System Management Plans and other decision papers. (3) Obtaining review and approval of all decision papers. i. The Office of Acquisition Management and the Office of Grants and Debarment are responsible for ensuring that this policy is incorporated, as appropriate, in Requests for Proposals, contracts, interagency agreements, cooperative agreements, and grants. j. Each EPA employee engaged in system life cycle management activities is responsible for conforming to this policy, and related procedures and standards. 7. DEFINITIONS. a. "Agents of EPA" refers to anyone who is directed to use EPA resources. b. "Applications system" refers to an information system composed of one or more units of software supported by automated data processing equipment (ADPE) and automating the work methods and procedures to Collect, store, process and disseminate information to support specific agency missions. c. "Application systems life cycle management" is the process of administering an application system over its entire life cycle, from the time span between the establishment of a need for a system to the end of its operational use. The life cycle is divided into discrete phases with formal milestones established as points of management controls. d. VAppropriate level of management" is the first level of management whose scope of responsibility includes the Agency major user and funding organization(s). For example, if a system is used or funded by multiple AAships and/or Regions, those AAs and RAs sponsoring the project and the Executive Steering Committee for 17-11 ------- IRM POLICY. MANUAL 2100 .CHG 6 9/28/94 IRM are the appropriate level of management. If its use and funding is restricted to one organization, that organization's manager is the appropriate level of management. e. "Decision papers" describe system activities which require management approval. The complexity and formality of the decision papers should be appropriate to the system's category. f. "Decision points" refer to specific points in a system's life cycle. The generic decision points in a life cycle are at the junctures between each of the six stages identified in the generic life cycle. g. "Decision Threshold" refers to the level of system review and approval authority required for system decisions as determined by the category of information system. h. "Guidance" refers to a recommended approach that promotes compliance with policies and procedures. It includes hints, examples, and lessons-learned. i. "Information" refers to any communication or reception of knowledge (e.g., facts, data or opinions) in any medium or form, including textual, numerical, graphic, cartographic, narrative or audiovisual forms. j. "Information Application System" refers to the organized collection, processing, maintenance, transmission, and dissemination of information* in accordance with defined procedures. Models are included in this definition. k. "Information resources management activities" refers to planning, budgeting, organizing, directing, training, and administrative control associated with government information resources. The term encompasses both information itself and the related resources, such as personnel, equipment, funds, and information technology. 1. "Information system category" refers to the manner in which systems are classified according to a combination of factors including the system's type, cost, and organizational scope in terms of use and funding. All systems are categorized in one of the following four categories: 17-12 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 (1) Major Agency Systems; (2) Major AAship/Regional Systems; (3) Significant Program Office Systems; (4) Local Office or Individual Use Systems. See Exhibit 17-A for the specific thresholds which determine a system's category. m. "Major information system" refers to a system that requires special continuing management attention because of its importance' to an agency mission; its high development, operating or maintenance costs; or its significant impact on the administration of agency programs, finances, property, or other resources. n. "Mission critical" refers to a system whose operation is essential to the organization's mission. o. "Procedures" refer to instructions on how to perform work in order to meet the established standards. They should explain in detail the method to complete a task or job. Forms and work flows are considered procedures. p. "Standards" refer to the measures by which implementation of policy can be determined. They provide a basis of comparison, and are objective, clear, concise, technical descriptions. They are usually determined externally (e.g., Federal f Information Processing Standards). q. "System" refers to an organized set of functions, data, procedures, hardware, software, communications and/or documentation which enables an organization to solve a specific information management problem. A system need not be automated, but most instances of life cycle management apply to automated systems. r. "System Charter" documents the information management problem to be resolved, the scope of the problem in terms of the user, sponsoring and funding organization(s), the time frame, the likely system category, the appropriate level of management for review and approval, and manager of the system. 17-13 ------- IRM POLICY MANUAL 2100 .CHG 6 9/28/94 s. "System development or enhancement project" 'refers to the creation of new systems, enhancement of an existing system, or perfective, adaptive, corrective maintenance of an existing system, for which the estimated cost of would exceed $100,000. A system development or enhancement project typically encompasses all eight stages of the generic information system life cycle. t. "System life cycle" refers to the complete time span of a system from the origin of the idea that leads to the creation of the system to the end of its useful life. The stages of the life cycle are as defined in section 5.c. of this policy. There is obviously variance in life cycle periods among systems. To calculate total life cycle costs, a defined life cycle period needs to be established for each system development/modification project. Twelve years is cited in a number of references as an average system life cycle period. u. "System life cycle costs" refers to sum total of the direct, indirect, recurring, nonrecurring, and other related costs incurred, or estimated to be incurred, in the design, development, production, operation, maintenance, and support of a system over its anticipated useful life span. Costs include but are not limited to equipment, software, personnel (both Agency and contractor), timeshare, and telecommunications. v. "System life cycle methodology" refers to the jEormal documentation of the phases of an information''system, beginning with the initiation through to the retirement phase. The methodology describes the precise objectives for each phase and the results required for each phase before the next one can commence. It may provide specialized forms for the presentation of the documentation throughout each phase. w. "System Management Plan" (SMP) is the key document which provides the overall framework for the management of the system. Basic components of the SMP 'are addressed in Section 5.f(2) of this policy. x. "System sponsor" refers to the manager of any EPA organizational unit which funds an information system. Generally, the system sponsor will be the same as the appropriate level of management for decision paper approval. 17-14 ------- IRM POLICY MANUAL 2100 CH6 6 9/28/94 s. "System development or enhancement project" refers to the creation of new systems, enhancement of an existing system, or perfective, adaptive, corrective maintenance of an existing system, for which the estimated cost of would exceed $100,000. A system development or enhancement project typically encompasses all eight stages of the generic information system life cycle. t. "System life cycle" refers to the complete time span of a system from the origin of the idea that leads to the creation of the system to the end of its useful life. The stages of the life cycle are as defined in section 5.c. of this policy. There is obviously variance in life cycle periods among systems. To calculate total life cycle costs, a defined life cycle period needs to be established for each system development/modification project. Twelve years is cited in a number of references as an average system life cycle period. u. "System life cycle costs" refers to sum total of the direct, indirect, recurring, nonrecurring, and other related costs incurred, or estimated to be incurred, in the design, development, production, operation, maintenance, and support of a system over its anticipated useful life span'. Costs .include but are not limited to equipment, software, personnel (both Agency and contractor), timeshare, and telecommunications. v. "System life cycle methodology" refers to the formal documentation of the phases of an information system, beginning with the initiation through to the retirement phase. The methodology describes the precise objectives for each phase and the results required for each phase before the next one can commence. It may provide specialized forms for the presentation of the documentation throughout each phase. w. "System Management Plan" (SMP) is the key document which provides the overall framework for the management of the system. Basic components of the SMP are addressed in Section 5.f(2) of this policy. x. "System sponsor" refers to the manager of any EPA organizational unit which funds an information system. Generally, the system sponsor will be the same as the appropriate level of management for decision paper approval. 17-15 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 8. PROCEDURES. STANDARDS AND GUIDANCE. The Office of Information Resources Management will issue procedures, standards and guidance for Agency system life cycle management under separate cover. Other relevant Federal and Agency guidance documents which should be followed are noted below: a. FIPS PUB 38, Guidelines for the Documentation of Computer Programs and Automated Data Systems, February 15, 1976. b. FIPS PUB 64, Guidelines for Documentation of Computer Programs and Automated Data Systems for the Initiation Phase, August 1, 1979. c. FIPS PUB 65, Guideline for ADP Risk Analysis, August 1, 1979. d. FIPS PUB 73, Guidelines for Security of Computer Applications, June 30, 1980. e. FIPS PUB 101, Guidelines for Life Cycle Validation, Verification and Testing of Computer Software, June 6, 1983. f. FIPS PUB 102., Guideline for Computer Security Certification and Accreditation, Sept. 27, 1983. g. FIPS PUB 105, Guidelines for Software Documentation Management, June 6, 1974. h. FIPS PUB 106, Guidelines on Software Maintenance, June 15, 1984. i. FIPS PUB 124, Guideline on Functional Specifications for Database Management Systems , Sept. 30, 1986. j. OMB Circular 94, Guidelines and Discount Rates for Benefit-Cost Analysis of Federal Programs; October 29, 1992. k. OMB Circular 109, Major Systems Acquisitions, April 5, 1976. 1. EPA Information Technology Architecture Road Map. 17-16 ------- IRM POLICY MANUAL 2100 CHG 6 9/28/94 Exhibit 17-A SYSTEM CATEGORY 1. Major Agency System 2. Major AAship or Regional System 3 . Significant Program Office System 4 . Local Office or Individual Use System THRESHOLD CRITERIA (System category is determined by the highest threshold reached under either the scope OR cost criteria.) Scope Mission Critical for Multiple AAships or Regions ; or Agency Core Financial System Mission Critical for 1 AAship 'or Regional Office Mission Critical in Program Office Systems Below Category 3 Thresholds Cost >$25 million throughout the lifecycle or $5 million annually >$10 million throughout the lifecycle or > $1 million annually >$2 million throughout the lifecycle or >$100,000 annually <$100, 000 annually for one project SYSTEM MANAGEMENT PLAN(SMP) MUST BE REVIEWED BY: Funding Org. AA/RA, Dir. OIRM, Exec. Steering Comm . for IRM. Funding Org. SIRMO(s) & AA/RA Funding Org. SIRMO(s) SIRMO or official designee 17-17 ------- IRM POLICY MANUAL 23-°0 C110 8 5/1/95 CTTAPTER 18 - ACQUISITION OF FEDERAL INFORMATION PROCESSING RESOURCES 1. PURPOSE. This policy establishes principles and requirements that govern the acquisition of Agency Federal Information Processing .(PIP) resources. It also defines the roles and responsibilities for implementing these principles and requirements to ensure appropriate management accountability. 2. SCOPE AND APPLICABILITY. This policy applies to all EPA organizations and their employees. It also applies to personnel who are involved in the acquisition of FIP resources for the Agency. 3. BACKGROUND. a. The Federal Information Resources Management Regulation (FIRMR) is the principal regulation governing the acquisition of FIP resources. b. FIP resources include the following major categories: equipment, software, services, support services (including maintenance), and related supplies and systems. c. Acquisition, as defined in FIRMR Part 201-20, consists of a series of steps beginning with a requirements analysis and ending with the implementation of the most advantageous alternative to satisfy the requirement. This cyclical set of activities is designed to provide the Government with efficient and effective technology and services to support information needs. d. Acquisition, as defined in FIRMR Part 201-20, also includes obtaining FIP resources from sources external to the Agency (e.g., through contracts issued by other Federal agencies), and through in-house sources (e.g., using in-house Agency employees or existing Agency contracts) or development (e.g., re-engineering existing software). e. The General Services Administration (GSA), the Federal oversight agency which issues the FIRMR, has primary authority to contract for FIP resources. GSA redelegates this authority to individual agencies through a Delegation of Procurement Authority (DPA) to each agency's Designated Senior Official (DSO) for 18-1 ------- IRM POLICY MANUAL 2100 CH6 8 5/1/95 Information Resources Management (IRM) . An agency's ability to retain its DPA from GSA depends on how well it manages this delegation. GSA makes this determination through its IRM Review Program. 4. AUTHORITIES. a. Public Law 89-306, Brooks Act, vests in the Administrator of the GSA the authority and responsibility to provide for the economic and efficient purchase, lease, maintenance, operation and utilization of automated data processing (ADP) resources by Federal departments and agencies. b. Public Law 98-369, Competition in Contracting Act, requires, among other things, that full and open competition be utilized in the acquisition of supplies and services, and that specifications not be unnecessarily restrictive of competition. c. The Office of Federal Procurement Policy Act contains provisions regarding inherently governmental functions and procurement integrity that apply to contractors and government officials involved with Federal procurements. d. 44 U.S.C. Chapter 35, Paperwork Reduction Act of 1986, significantly expands the Brooks Act definition of automatic data processing equipment (ADPE) to reflect the merging of ADP, communications, and related technologies. e. The Administrator of GSA redelegates the authority to contract for FIP resources to agency heads through Delegations of Procurement Authority (DPA). f. 41 CFR, Chapter 201.20 and 201.39, FIRMR, provides Government-wide policies, procedures and guidelines pertaining to the acquisition and management of FIP resources. Chapter 201-18 addresses the requirement for FIP acquisitions to be consistent with agency IRM plans. g. 48 CFR, Chapter 15, EPA Acquisition Regulation (EPAAR), codifies the policies and procedures of EPA which implement and supplement the FAR. 18-2 ------- IRM POLICY MANUAL 2100 CHG 8 5/1/95 h. Executive Order 12845, issued April 1993, requires agencies to purchase energy-efficient computer equipment. i. Office of Management and Budget (OMB) Circular A-11, Section 43, includes a requirement for agencies to submit information on acquisition plans for information technology, including telecommunication systems. j. OMB Circular A-76, Policies for Acquiring Commercial or Industrial Products and Services Needed by the Government, contains policies and procedures for determining whether functions should be performed by outside sources (such as contractors) or by Government personnel. The Circular also includes requirements for performance-based statements of work. k. OMB Circular A-109, issued August 1976, in part describes the cycle for the ADP Systems Acquisition Process. 1. OMB'Circular A-130, Management of Federal Information Resources, establishes policy for the management of Federal information resources. Among other requirements, it addresses the need for agencies to conduct IRM planning, with special focus on the information lifecycle. 5. POLICY. a. EPA shall plan, budget and acquire all FIP resources in a cost-effective manner consistent with the FAR, FIRMR, and EPAAR, as well as applicable Executive Orders, and other Federal and EPA IRM-related regulations and policies. FIP resources shall meet and support the documented mission-related needs of EPA Program and Regional Offices, and Laboratories, and shall be consistent with the Agency's IRM Plans, and technology and information architectures. b. Delegations of Procurement Authority are redelegated to Program and Regional Offices and Laboratories based on those organizations' demonstrated competence in IRM. Some factors demonstrating competence include an organization's compliance with Federal and Agency IRM and procurement policies, procedures, standards, and conformance with approved IRM Plans. Other factors include effective organizational structure, adequate resources, well-trained staff, and effective 18-3 ------- IRM POLICY MANUAL 2100 CHG 8 5/1/95 performance in IRM functional areas as well as procurement management. c. EPA organizations shall ensure that, when applicable, acquisition of FIP resources complies with the-FIRMR requirements for Requirements Analysis, Analysis of Alternatives, and development of an .Implementation Plan. These analyses and the planning documents must be commensurate with the size and complexity of the FIP resources needed. d. EPA organizations shall acquire FIP resources in a manner that minimizes total lifecycle costs and avoids duplication of effort and resources. e. EPA organizations shall ensure that acquisition of their computer equipment is compliant with energy efficient requirements as stipulated by Executive Order 12845. f. EPA organizations shall consider the needs of persons with disabilities in the acquisition of FIP resources. These persons may include employees, contractor personnel and members of the public who may use, develop, maintain or operate a proposed system. g. Appropriate information security requirements will be incorporated into specifications for the acquisition of FIP resources. h. EPA organizations shall track FIP resource estimates and actual costs according to Federal and Agency planning, budgeting and procurement requirements. In addition, EPA organizations shall ensure that all FIRMR-applicable FIP resource-related contract costs are tracked against the specific ceiling established by the contract. 6. RESPONSIBILITIES. a. The Assistant Administrator for Administration and Resources Management (OARM) is the Designated Senior. Official (DSO) responsible for the conduct of and accountability for acquisition of FIP resources made under a DPA from GSA. The DSO may redelegate GSA's exclusive authorities for FIP resources to qualified Agency officials. However, such redelegation does not relieve the DSO from responsibility and accountability for acquiring FIP resources. 18-4 ------- IRM POLICY MANUAL 2100 CHG 8 5/1/95 b. The Director, Office of Information! Resources Management (OIRM) is responsible for: (1) Organizing and managing an Agency-wide IRM planning process which integrates PIP resources acquisition activities with IRM planning and budgeting. (2) Providing guidance and direction to client organizations involved in procurement of FIP resources. (3) Negotiating and managing the redelegation process of FIP acquisition authority to client organizations. (4) Reviewing and approving procurement packages for FIP equipment, software, services and/or support services where this authority for review and approval has not been further redelegated. (5) Resolving FIRMR applicability issues in procurement actions. (6) Recommending, when appropriate, alternative acquisition methods or sources, and promoting coordination with other research, programmatic and/or Regional IRM efforts. (7) Developing, in consultation with the client organization. Implementation Plans for acquisitions of FIP resources to ensure conformance and compatibility with the Agency's technology architecture. (8) Reviewing and approving, if appropriate, waiver requests to purchase non-energy efficient computer equipment and/or non-standard hardware and software. (9) Approving and forwarding FIP resource acquisition Agency Procurement Requests (APRs) to GSA for approval when a DPA is required. (10) Coordinating and forwarding progress reports to 6SA, as required in DPAs. c. The Office of the Administrator, Assistant Administrators, Associate Administrators, Regional 18-5 ------- IRM POLICY MANUAL 2100 CH6 8 5/1/95 Administrators, General Counsel, and Inspector General are responsible for providing effective implementation of this policy within their respective organizations. d. Senior IRM Officials are responsible for consulting with their Senior Resource Officials and other key management and technical personnel to review and approve all applicable FIP resource acquisitions and associated documents to: (1) Ensure compliance with Federal, EPA and Program/Regional Office policies, standards, directives, regulations, approved IRM plans, and planning and budgeting requirements and processes. (2) Ensure that FIP resource requirements are not fragmented into separate procurements in an attempt to circumvent the delegated thresholds. (3) Identify, resolve or justify potentially duplicative procurement activities, as well as opportunities to "share" FIP resources, within their organizations and/or with other Agency organizations. e. Client organization managers and staff who originate requirements for acquisition of FIP resources (System Managers, Project Officers, etc.) are responsible for: (1) Adhering to the Federal and Agency policies and procedures governing the acquisition of FIP resources. (2) Documenting the initial determination of FIRMR applicability. (3) Determining if a DPA is required for their procurement action and developing an APR, if needed.. (4) Developing the Requirements Analysis, the Analysis of Alternatives, and Implementation Plan (if appropriate) to ensure that the acquisition is cost effective and fully meets their mission needs. (5) Verifying the adequacy and soundness of technical content, and accuracy and completeness of documentation. 18-6 ------- IRM POLICY MANUAL 2100 CHG. 8 5/1/95 (6) Obtaining appropriate review and approval from their organization's Senior IRM Official and other key officials noted in this policy. (7) Categorizing and tracking FIP resource estimates and actual costs according to Federal and Agency planning, budgeting and procurement requirements. (8) Tracking FIRMR-applicable FIP resource costs in contracts to ensure the DPA is not exceeded and to allow appropriate budgetary reporting. (9) Submitting progress reports to OIRM, as required by the DPA. f. The Office of Acquisition Management (0AM) is responsible for: (1) The acquisition of the Agency's central information processing resources, including telecommunications (voice, video and data.) (2) Providing client organizations with technical assistance on Federal and Agency procurement laws, regulations, and policies. (3) Performing final quality assurance, review, and approval of all Agency FIP resource acquisitions. (4) Ensuring that the procurement of FIP resources includes a well-documented audit trail. (5) Ensuring that all procurements of FIP resources comply with Federal and Agency procurement laws, regulations and policies. 7. DEFINITIONS. a. Acquisition, as defined in FIRMR Part 201-20, consists of a series of steps beginning with a requirements analysis and ending with the implementation of the most advantageous alternative to satisfy the requirement (e.g., actual award of the contract). Acquisition also includes obtaining FIP resources from sources external to the Agency, and through in-house sources or development. b. Acquisition Lifecvcle is the period covering all acquisition-related activities. The lifecycle begins 18-7 ------- IRM POLICY MANUAL 2100 CHG 8 5/1/95 when Agency needs are established and ends with the disposal of the FTP resources. c. Agency Procurement Request (APR) is a request to GSA by an agency for contracting authority above their regulatory or specific agency delegation. d. Analysis of Alternatives is the process of identifying, analyzing and documenting feasible alternatives that satisfy requirements for FIP resources. e. Automated Data Processing (ADP) refers to the production, conversion, reduction, destruction, storage, transfer or communication of data by electronic digital computers and related peripheral devices. The term "electronic data processing" (EDP) and ADP are frequently used interchangeably with no significant distinction. Automated data processing may be performed by a stand-alone unit or by several connected units. f. Delegation of Procurement Authority (DPA) is the authority provided by the GSA to Federal agencies which allows them to contract for FIP resources above the dollar ceilings found in regulatory or specific agency delegations. g. Federal Information Processing (FIP) Equipment is any equipment or interconnected system or subsystem of equipment used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information. h. Federal Information Processing (FIP) Resources include equipment, software, services, support services (including maintenance), and related supplies and systems. i. Federal Information Processing (FIP) Software is any software, including firmware, specifically designed to make use of and extend the capabilities of FIP equipment. j. Federal Information Processing (FIP) Supplies are any consumable item designed specifically for use with FIP equipment, software, services, or support services. 18-8 ------- IRM POLICY MANUAL 2100 CHG 8 5/1/95 k. Federal Information Processing (PIP) Support Services are any commercial, non-personal services, including FIP maintenance, used in support of FIP equipment, software, or services. 1. Implementation Plan describes the tasks, responsibilities, resources and schedules necessary to ensure successful implementation of the FIP acquisition. m. Information architecture refers to the technologies, interfaces, and geographical locations of functions involved within an agency's information activities. n. Life Cycle Costs refers to the sum total of the direct, indirect, recurring, nonrecurring, and other related costs incurred, or estimated to be incurred, in the design, development, production, operation, maintenance, and support of a system over its anticipated useful life span. Costs include, but are not limited to, equipment software, personnel (both agency and contractor), timeshare and telecommunications. o. Requirements Analysis is the process of determining and documenting an agency's requirements for FIP resources. p. Technology architecture refers to the configuration of the Agency's hardware platforms, software tools and data communications that together to form the infrastructure within which the Agency's information systems operate. 8. PROCEDURES AND GUIDELINES. Procedures and guidelines regarding EPA acquisition of FIP resources will be issued under separate cover. The GSA publishes an Acquisition Guide Series to help promote effective and efficient acquisition of FIP resources. These Guides are available from the GSA IRM Reference Center, 18th and F Streets, NW, Washington, DC 20405; telephone (202) 501-4860. See Chapter 17 of the EPA IRM Policy Manual for the Agency's policy on system life cycle management. 18-9 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 Chapter 19 - INFORMATION AND DATA MANAGEMENT 1. PURPOSE. The purpose of this chapter of the Environmental Protection Agency's (EPA's) IRM Policy Manual is to: a. Assure the utility of EPA's information and data in meeting legislative and mission requirements. b. Establish principles for EPA's management of information and data. C. Implement those components of Federal information management policy relating to information and data management as articulated in OMB Circular A-130, Management of Federal Information Resources. d. Assign organizational responsibilities for EPA's management of information and data. e. Establish the EPA Information and Data Management Program to implement this policy and to enable integration of information and data across environmental programs. 2. SCOPE AND APPLICABILITY. a. This policy applies to all EPA employees and their agents involved in EPA's information and data management activities. These activities include management of information and data from planning, through creation, processing, dissemination, use, and storage to disposition. They also include all activities related to sharing and integration of information and data. b. This policy explicitly applies to the implementation of any information or data management related requirement in any EPA enabling legislation or regulation. c. This policy explicitly applies to all information or data management related activities encountered in the preparation of proposed legislation and regulations by EPA officials and staff. d. AUTHORITIES. e. The Paperwork Reduction Act of 1980 (44 U.S.C. Chapter 35) as amended. 19-1 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 f. Office of Management and Budget Circular A-130, Management of Federal Information Resources. 3. BACKGROUND. a. The Environmental Protection Agency, like other governmental agencies and private organizations working to protect the environment worldwide, relies upon the availability of accurate information in fulfilling its mission. Some information used by EPA is created by the Agency itself. Other information, equally critical to EPA's mission, is created by State and local governments or private industry and submitted to or shared with EPA according to agreements. Fulfillment of EPA's environmental mission requires the active, coordinated efforts of partners within government, private industry and the public. Sharing of information and data with all.organizations and individuals working for protection of the environment enhances the effectiveness of EPA and its partners in fulfilling that mission. EPA information once considered of interest to only one media area (such as water or air) is now understood to be of importance Agencywide. Identification and documentation of Agency information requirements will help make integration and sharing of information and data feasible, effective and efficient. b. The Paperwork Reduction Act established a broad mandate for agencies to perform their information management activities in an efficient, effective, and economical manner. It also assigned the Director of the Office of Management and Budget responsibility for maintaining a comprehensive set of information resources management policies, and for promoting the application of information technology to improve the use and dissemination of information*in the operation of Federal programs. To fulfill these responsibilities, OMB issued and maintains Circular No. A-130, Management of Federal Information Resources. Circular A-130 requires agency heads to develop and implement internal agency information policies that conform to the policies set forth in the Circular. These Circular A-130 policies address the twofold definition of information resources management as stated in the Circular (i.e., information itself and' the resources associated with information). These 19-2 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 policies'are further titled "Information Management" - the management of Federal information; and "Information Systems and Information Technology Management" - the planning, acquisition, operation, and management of Federal information systems and technology. Further, Circular A-130 assigns to the Department of Commerce responsibility for the development and issuance of Federal Information Processing Standards and guidelines necessary to ensure the efficient and effective management and use of information technology. Those standards and guidelines are published by the National Institute of Standards and Technology. This chapter of the IRM Policy Manual addresses information and data management aspects .of EPA's internal management practices for information, information activities, information systems, and information technology as specified in Circular A-130. It is responsive to the following broad objectives: (1) managing information as a valuable strategic resource, as important as financial and personnel resources; (2) enhancing the value of data by assuring its accuracy, integrity and availability; (3) performing information and data management activities in an integrated, efficient, effective, and economical manner; (4) maximizing the usefulness of information and data, improving .service delivery to the public, reducing information collection burden on the public, and lowering the cost of program administration; and (5) recognizing changes in the technical, legal and operational environment EPA faces when managing information technology. c. This policy is intended to be read in the context of the entire IRM Policy Manual. It is not comprehensive in covering the requirements of Circular A-130, and it is not intended to be considered in isolation from other EPA IRM policies articulated in this manual. 19-3 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 4. POLICY. a. EPA information and data resources will support Agency missions and programs as agreed upon in Agency strategic plans. EPA shall collect or create only that information and data necessary for the proper performance of agency functions and which has practical utility. Practical utility is understood to include such qualities of information as accuracy, adequacy, and reliability. b. EPA information and data resources will be treated as Agency resources and managed in a reasonable, efficient, effective, and economical manner. EPA will plan in an integrated manner for managing information and data throughout its life cycle. Agency information and data management plans will consider the creation, collection, processing, dissemination, use, storage, and disposition of information and data resources. c. EPA information and data requirements will be identified, defined, and documented. Agency information and data requirements, including appropriate security requirements, will be identified and defined in the routine course of system development, re-engineering, or. enhancement. The information requirements that each information system is intended to meet will be documented. d. Information and data collected and stored by EPA will be identified, defined **nri documented. EPA will maintain an inventory of the information and data in Agency information systems. e. Documentation of EPA information and data requirements and collections will be shared. To the-extent permitted by the confidentiality requirements of Federal law, regulation, and policy, EPA will share Agency metadata in order to improve the compatibility and efficiency of Agency information systems and improve access to Agency information and data resources for all potential users, including the public. f. nnmimgnf-a t-i cm of EPA information and data requirements and collections will address the quality of the data. To enable the fullest use of EPA information and data resources, all necessary steps will be taken to ensure that data are of known and .specified quality. Quality is understood to include such characteristics as 19-4 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 accuracy, adequacy, and reliability. g. EPA will promote information and data, exchange and snaring. To the extent permitted by the confidentiality requirements of Federal law, regulation, and policy, the Agency will support efficient use and effective stewardship of information and data resources by exchanging and sharing information and data both within and outside the Agency. h. EPA will use Agency-vide standards to establish essential •infnrmai-iem and data resources management controls. The Agency will adopt applicable international, national and Federal Information Processing Standards for data where appropriate or required. When needed, Agency-specific standards will be developed. All preparation of legislation and regulations as well as information system designs, developments, redesigns, modernizations, implementations, and life cycle management will comply or ensure.compliance with Agency data standards. i. EPA employees will be adequately trained to effectively manage -r**i/f use •»•nfmrmstt~fon anri /faf-a resources. Decentralization of information technology has placed the management of information and information technology directly in the hands of nearly all EPA personnel. The Agency will ensure that EPA employees who work with EPA information and data resources have appropriate knowledge of how to manage and use information and data. 5. RESPONSIBILITIES. a. The EPA Designated Senior Official for IRM shall: (1) Ensure that the Agency Strategic Plan addresses information management, including information and data sharing, and includes high-level information requirements. (2) Organize and lead the ongoing development of an Agencywide information architecture identifying the information and data required to support Agency missions. (3) Lead the compilation and ensure the availability of an inventory of information and data in Agency 19-5 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 information systems. (4) Lead the development and promulgation of Agency- wide standards to establish essential management controls for information and data. (5) Implement this policy by establishing and supporting an EPA Information and Data Management Program and appoint an Information and Data Management Officer for EPA who shall be responsible for administration of the Program. (6) Ensure the coordination required for development of training responsive to the specific needs of the EPA Information and Data Management Program. b. The Information and Data Management Officer shall: (1) Administer the Information and Data Management Program. (2) Participate in the IRM strategic planning and budgeting process and work to see that sufficient funds are allocated for information and data management activities through the budget process. (3) Develop and promulgate Agencywide standards and management controls for data resources, working with the National Institute of Standards and Technology, other Federal agencies, and non- Federal organizations, as appropriate, in the development of data standards. (4) Direct efforts to develop those components of an information architecture focusing on data. (5) Develop and oversee centralized coordination of mission-related data standardization efforts Agencywide. (6) Create a repository to manage and control essential Agency metadata resources and make these resources easily accessible within and outside the Agency. c. Each EPA Primary Organization Head (see definition) shall: (1) Ensure active and appropriate participation of the 19-6 ------- IRM POLICY MANUAL 2100 CHG .9 7/17/95 Primary Organization in development of the Agency IRM Strategic Plan. (2) Ensure that the Primary Organization Strategic Plan addresses information management, including information and data sharing, and includes high- level. Primary Organization information requirements. (3) Sponsor and support the ongoing development of a Primary Organization information architecture identifying the information and data required to support Primary Organization missions. (4) Implement the EPA Information and Data Management Program within the Primary Organization and ensure that information and data management activities performed for the Primary Organization by contractors.adhere to Agency information and data management policy and program requirements. (5) Contribute to the development of standards by directing appropriate Primary Organization management and staff to actively participate in such development efforts. (6) Share documentation of information and data requirements and collections of the Primary Organization with other EPA Primary Organizations. (7) Ensure that documentation of EPA information and data requirements and collections addresses the quality of the data. (8) Ensure that Primary Organization employees are appropriately trained to effectively manage and use information and data resources. 6. DEFINITIONS. All definitions are taken from Office of Management and Budget's Circular A-130 or the National Institute of Standards and Technology's Special Publication 500-208 (March 1993) unless otherwise noted. a. Data. Facts or figures from which a conclusion can be drawn. Representation of facts, concepts, or instructions in a formalized manner suitable for communication, interpretation, or processing by humans or by automatic means. Any representations such as characters or analog quantities to which meaning is, or 19-7 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 might be, assigned. b. Data (Resources) Management. The responsibilities for planning and controlling the data resources and functions of an organization which relate to collecting, cataloging, processing, storing, communicating, and disposing of data consistent with the overall goals and objectives of an enterprise. c. Data Requirement. A documented need, determined through analysis, for data resources to meet an agency's information requirements. (Adapted from "A Guide for Requirements Analysis and Analysis of Alternatives,." Information Resources Management Service, U.S. General Services Administration, January 1990) d. Data Resources. All data created manually or by automated means that an enterprise treats as a resource for information used in decision making and problem solving. (Adapted} e. Designated Senior Official for IRM. An agency official with broad responsibility and accountability for information resources management as defined by the Office of Management and Budget in Circular A-130. Within EPA, that official is the Assistant Administrator for Administration and Resources Management. (EPA Delegations Manual, Chapter 1-84. Information Resources Management, 1200 TN 343, 11/29/93.) f. Information. Any communication or representation of knowledge such as facts, data, or opinions in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual forms. g. Information Architecture. A collection of logical constructs used to define and control the integration of information systems. h. Information Life Cycle. The stages through which information passes, typically characterized as creation or collection, processing, dissemination, use, storage, and disposition. i. Information Management. The application of general management principles including planning, budgeting, directing, and controlling the processing, the 19-8 ------- IRM POLICY MANUAL 2100 CHG 9 7/17/95 handling, and the uses of an organization's information. j. Information Requirement. A documented need, determined through analysis, for information resources to perform an agency's mission. (Adapted from "A Guide for Requirements Analysis and Analysis of Alternatives," Information Resources Management Service, U.S. General Services Administration, January 1990) k. Information Resources. All information created manually or by automated means that an enterprise treats as a resource for decision making and problem solving. 1. Information System. The organized collection, processing, maintenance, transmission, and dissemination of information in accordance with defined procedures, whether automated or manual. m. Metadata. Information about an organization's information and data activities. This includes the characteristics, resources, usage, activities, systems, and holdings of data. n. Primary Organization. A component of EPA managed by a Primary Organization Head (namely, the EPA Deputy Administrator, Assistant Administrator, Regional Administrator, the Inspector General and the General Counsel.) (Derived from EPA Order 1000.24) o. Primary Organization Head. The EPA Deputy Administrator, Assistant Administrators, Regional Administrators, the Inspector General and the General Counsel. (Derived from EPA Order 1000.24) 8. STANDARDS AND PROCEDURES; EPA data standards and procedures implementing this policy will be issued under separate cover. 19-9 ------- APPENDIX A ------- IRN POLICY MANUAL 2100 7/2V87 APPENDIX A - GLOSSARY 1. Administrative Records - The records which reflect routine, transitory, internal housekeeping activities relating to subjects and functions common to all offices. 2. Agency Records Management Officer - The title of the designated staff official whose responsibility is 'to plan, develop and coordinate the agency records management program. 3. Application Security - The set of controls that makes an information system perform, in an accurate and reliable manner, only those functions it was designed to perform. The set of controls includes the following: programming, access, source document, input data, processing, storage, output and audit trail. 4. Application Software - Software specifically produced for the functional use of a computer system, e.g., payroll, inventory control, environmental monitoring and scientific modeling. 5. Artificial Intelligence, Expert, or Knowledge-based Systems - A class of systems that employs decision rules developed through human experience and from human knowledge to solve problems that require a high degree of human expertise. 6. Automatic Data Processing - The production, conversion, reduction, destruction, storage, transfer or communication of data by electronic digital computers and related peripheral devices. The term "electronic data processing" (EDP) and "automatic data processing" (ADP) are frequently used interchangeably with no significant distinction. Automatic data processing may be performed by a stand alone unit or by several connected units. 7. Automatic Data Processing Equipment - Electronic components and equipment regardless of use, size, capacity or price that are designed to be applied to the solution or processing of a variety of problems or applications. 8. Central Processing Unit (CPU) - That part of a computer that interprets and executes program instruction and communicates with the input, output and storage devices. It consists of the control unit and the arithmetic/logic unit. A-l ------- IRM POLICY MANUAL 2100 7/21/87 9. Classified Records - Records which are restricted to processing or use by cleared individuals, and require special protection, e.g., "top secret," "secret" or "confidential." 10. Commercially Available Software - Software that is available through lease or purchase in the commercial market from a concern representing itself to have ownership or marketing rights in the software. Software that is furnished as part of the ADP system but that is separately priced is included. 11. Confidential Business Information - This type of information includes trade secrets, proprietary and commercial/financial information. Business information is entitled to confidential treatment if: (1) business asserts a confidential claim, (2) business shows it has taken its own measures to protect the information, (3) the information is not publicly available or (4) disclosure is not required by statute and the disclosure would either cause competitive harm or impair the Agency's ability to obtain necessary information in the future. 12. Core Systems Standards - The EPA term for a set of standards for end-user interface, software engineering, data interchange and documentation for general purpose computer software to perform functions which are common to many different offices (e.g., project tracking or correspondence control). Core systems are targeted for the personal computer (PC) and office automation computer systems. 13. Current Records - Records or files presently in the physical custody of organizational units, the maintenance of which is required in the conduct of current work. 14. Data - Collection of unorganized facts that have not yet been processed into information. 15. Data Base - Collection of integrated data that can be used for a variety of applications. 16. Data Base Management - A systematic approach to storing, updating and retrieval of information stored as data items, usually in the form of records in a file. 17. Data Base Management System (DBMS) - The software product that provides a data structure containing unrelated data stored so as to optimize accessibility, control redundancy and offer multiple views of the data to multiple application programs. A-2 ------- IRM POLICY MANUAL ?100 7/21/87 18. Data Communications - Computer-to-computer, computer-to- device and device-to-computer communications and other communications such as a record, tele-processing and telemetry. 19. Data Element - A unit of information used to describe data, data characteristics and attributes, e.g., eyes - blue .or BL. 20. Data Standards - Standards used generally, but not exclusively, for automated systems to ensure that one type of data is defined the same way in all systems. 21. Designated Senior Official - The individual appointed by the head of an agency who has responsibility for directing the agency's activities administered under the Paperwork Reduction Act of 1980. 22. Distributed Processing - Involves the use of computers or intelligent terminals at a number of sites thatUshare the control, storage and/or computing functions of the central computing system, thus giving the end-user data .processing capabilities. The various stations, or network Anodes, are connected by telecommunications lines. 23. Distributed Network - This term refers to a network architecture in which nodes, or communications processors, are connected directly or indirectly to each other and share the communications processing functions. 24. Documentation - Information to support the effectVive design, management/ operation, maintenance and transferability of ADP resources, and to facilitate the interchange of informa- tion. Documentation includes analysis, technical documents and specifications which are produced in the software life cycle (e.g., project request, feasibility study, benefit/cost analysis, functional requirements, data requirements, system/ subsystem specifications, test plan, users' manual, operations manual, test reports and maintenance procedures). 25. Electronic Digital image Storage and Retrieval Systems - The technology that converts and stores images and information in digital form.. 26. Electronic Mail - A generic term describing the use .of digital computer and other technologies (e.g., facsimile) in the generation and transmission or distribution of messages. A-3: ------- IRM POLICY MANUAL 2100 7/2 V87 27. End-Users - The ultimate customers or recipients of computer services. 28. Essential Elements of Information (EEIs) - This term is modeled after the Department of Defense and National Aeronautics and Space Administration Data Item Descriptions (DIDs). The EEIs represent the set of information for a given system's life cycle products (e.g./ software management plan/ software design document) that are required for a specific systems development project or for an existing system's operation. EEIs are required for the successful management of a project. 29. Federal Records Centers - The depositories established by the National Archives and Records Administration for the housing of non-current, inactive or permanent records pending ultimate disposition in accordance with the Agency Record Retention and Control Schedules. 30. Filing Equipment - Any equipment used to provide storage for information, e.g., lateral, vertical, mechanized and ADP. 31. Filing Supplies - Items such as folders, guides, cross- reference sheets and charge-out cards. 32. Fourth Generation (4GL) Programming Language - The term refers to modern programming languages (e.g., INFO, FOCUS) designed for end-users or to increase programmer productivity, which have a number of tools such as English language syntax, dictionaries, screen builders and reference to data by name. These languages tend to be dependent on specific computer architectures and are not usually transportable. They usually imply a proprietary database'management system (DBMS) or data management system (DMS). 33. Geographic Information System (CIS) - A computer-based system that combines geographic and/or cartographic analysis capabilities with a computer data base system that can support data entry, data management, data manipulation and data display capabilities. 34. Hardware - Physical equipment such as the computer and its related peripheral devices, tape drives, disk drives, printers, etc. A-4 ------- IRM POLICY MANUAL 2100 7/21/87 35. Highly Sensitive Information - Information whose loss would seriously affect the agency's ability to function, threaten the national security or jeapardize human life and welfare. Specifically, information of this type includes National Security Information, information critical to the performance of a primary agency mission, information that is life critical and financial information related to check issuance, funds transfer and similar asset accounting/control functions. 36. Host Computer - Central computer to which computers or other input/output devices are connected in a distributed data processing environment. 37. Information - Any communication or reception of knowledge such as facts, data or opinions, including numerical, graphic or narrative forms, whether oral or maintained in any medium, including computerized data bases, paper, microform or magnetic tape. 38. Information Collection Budget (ICB) - An annual submission to the Office of Management and Budget (OMB) of burden on the public related to information that Federal agencies propose to collect from non-Federal sources during a fiscal year. ("Burden" includes, but is not limited to, the estimated time required to read instructions and generate, review, report and keep records on information in response to Federal requests or requirements.) The ICB is similar to EPA's fiscal budget except that it deals in burden hours rather than dollars and is not submitted to Congress. 39. Information Management - The processes necessary for the creation, use and disposal of information regardless of the media on which it is recorded. 40. Information Processing - To copi, exchange, read, combine mathmetically or logically, record, store, transmit or write information from one medium or format to another. 41. Information Resources Management (IRM) - The planning, budgeting, organizing, directing, training and controls associated with information. The term encompasses both information itself and related resources such as personnel, equipment, funds and technology. A-5 ------- IRM POLICY MANUAL 7/21/87 42. IRM Steering Committee - At EPA this group is chaired by the Director, Office of Information Resources Management (OIRM) and has members representing EPA national and Regional programs, the EPA research community and the States. The Committee is responsible for advising OIRM concerning IRM policies, resources and priorities and assisting OIRM in communicating and implementing these policies and priorities within EPA. The Committee assists OIRM in conducting periodic reviews of the Agency's information resources and the policies and programs for managing these resources and in designing improvements where needed. 43. Information Security - This term encompasses three different types of security:applications security, installation security and personnel security. In total, information security involves the precautions taken to protect the confidentiality, integrity and availability of information. 44. Information System - The organized collection, processing, transmission and dissemination of information in accordance with defined procedures, whether automated or manual. 45. Information Systems Inventory (ISI) - A collection of descriptive data regarding the Agency's automated and manual information systems. The data base for EPA's ISI resides on an IBM PC/AT and provides for the retrieval of over 500 manual and automated information systems and applications which have been identified by administrative and program offices. 46. Information Technology - The hardware and software used in connection with government information, regardless of the technology involved, whether computers, telecommunications, micrographics or others. 47. Installation - The physical location of one or more information systems, whether automated or manual. An automated installa- tion consists of one or more computer or office automation systems, including related peripheral and storage units, central processing units, telecommunications and operating and support system software. Automated installations may range in size from large centralized computer centers to stand-alone personal computers. A-6 ------- IRM POLICY MANUAL \*fJ9 /0_ 7/21/0/ 48. Installation Security - The use of locks, badges and similar measures to control access to the installation and the measures required for the protection of the structure housing the installation from accident, fire and environmental hazards. In addition to the above physical security measures, installation security also involves ensuring continuity of operations through disaster planning. 49. Life Cycle The complete time span of a system from the origin of the idea that leads to the creation of the system to the end of its useful life. 50. Life Cycle Costs - The sum total of all the direct, indirect, recurring, nonrecurring and other related costs incurred or predicted to be incurred in the formulation of requirements and feasibility studies, and in the design, development, production, operation, maintenance and support of an information system throughout its useful life. 51. Mainframe - This term connotes a large computer. 52. Maintenance of Records - This term refers to the grouping, filing, storing and safeguarding of business records. 53. Major Information System - An information system that requires special continuing management attention because of its importance to an agency mission; its high development, operating or maintenance costs; or its significant impact on administration of agency programs, finances, property or other resources. In this context, high development, operating or maintenance cost means either (1) the cost of initial development from conception through implementation exceeds one million dollars or (2) the cost of operating and main- taining the system in any fiscal year exceeds 500 thousand dollars. 54. Management Information System (MIS) - A computer-based or manual information system having applications in support of management activities. 55. Microcomputer - One of a large variety of general purpose computers manufactured utilizing one or more microprocessors. Microcomputers can range from computers with relatively small amounts of memory to computers with large amounts of random A-7 ------- IRM POLICY MANUAL 2100 7/21/87 access memory and several peripheral devices. Typically, an end-user microcomputer is of desktop size and requires no special environmental site preparation. 56. Microfilm - High resolution film containing an image or images greatly reduced in size from the original that is recorded on the film. 57. Microfiche - A sheet of film containing multiple microimages in a grid pattern. It usually contains a heading or title which can be read without magnification. 58. Microform - Any form containing microimages. 59. Micrographics - The science and technology of document and information microfilming and associated microform systems including microfilm, microfiche and microimages. 60. Minicomputer - A computer somewhere in size between a microcomputer and a mainframe. These units are characterized by higher performance than microcomputers, richer instruction sets, higher price and a proliferation of high-level languages, operating systems and networking methodologies. 61. Mission-based Planning - The process of planning for an agency's investments in and management of information resources and technology that are required to achieve the agency's missions and priorities. At EPA all national program managers and Regional offices are responsible for developing mission-based plans for their respective organiza- tions. Mission-based plans are tied to the budget process and are used to support investment decisions made during the budget preparation process. These plans are strategic or long range in scope but are updated annually to reflect progress in implementation, program changes, changes that affect information requirements and advancements in technology. 62. National Security Information - Information that is classified as "Top Secret," "Secret" or "Confidential" under Executive Order 12356 or predecessor orders. 63. Network - Computer system using data communications equipment to connect two or more computers. 64. Non-procedural Language - See definition for Fourth Generation (4GL) Language. A-8 ------- IRM POLICY MANUAL 2100 7/21/87 65. Official Record File - Used in the context of records management, this term refers to documentation including all background material resulting from specific transactions, operations or processes which are accumulated and maintained in files equipment. They may include any media such as film, microfilm, cards, papers and magnetic tapes and disks. 66. Operating System - Software that controls and supports the execution of computer programs and contributes to optimal use of the computing system. An operating system may provide services such as resource allocation, scheduling, input/ output control, error recovery and data management. Although operating systems are predominantly software, partial or complete firmware implementations are possible. 67. Permanent Records - Records of continuing value which are considered to be so important or unique in documenting the history of the Agency or for informational content that they should be preserved "forever" as part of the National Archives of the United States. 68. Personal Computer - Microcomputer used by individuals for various personal uses in the home or office. 69. Procedural or High Order Language - See definition for Third Generation Language (3GL). 70. Program - Step-by-step set of instructions that directs the computer to perform certain operations. 71. Program Records - Records created, received and maintained by an agency in the conduct of the mission functions for which it is responsible. The term is used in c'ontrast with administrative or facilitative records. 72. Proprietary - Any item, usually commercial software or a specialized data base, for which the Government or public does not have unlimited rights. 73. Privacy - The right of an individual to control the collection, storage and dissemination of information about himself/herself to avoid the potential for substantial harm, embarassment, inconvenience or unfairness. A-9 ------- IRM POLICY MANUAL 2100 7/2V87 74. Records - In records management parlance, this term refers to recorded information of continuing administrative, fiscal, legal, historical or informational value, including published materials, papers, maps, photographs, microfilm, audiovisual, machine-readable materials (ADP tapes/disks) or other documentary material, regardless of physical form or charac- teristics, made or received by the agency that evidences organization, functions, policies, decisions, procedures, operations or other activities of the Government. 75. Records Control Schedules - This term refers to the list of scheduled reviews of agency records to determine their disposition. 76. Records Management - This term describes the management of the media on which information is recorded and the control of all the agency's program and administrative records. 77. Records Management Officer - The title of the designated staff officials whose responsibilities are to assist the operating Agency Records Management Officer by carrying out the policies of the records management program in their respective organizational units. 78. Risk Analysis - A means of measuring and assessing the relative vulnerabilities and threats to a collection of sensitive data and the people, systems and installations involved in storing and processing that data. Its purpose is to determine how security measures can be effectively applied to minimize potential loss. Risk analyses may vary from an informal, quantitative review of a microcomputer installation to a formal review of a major computer center. 79. Semi-active Records - This term refers to records worthy of preservation, that have long term permanent value and will be retired from expensive office space and equipment to the area Federal Records Center for storing, servicing and ultimate disposition in accordance with Agency Records Control Schedules. 80. Senior information Management Official (SIRMO) At EPA this term has been used to designate those individuals who are responsible for directing and managing information resources planning and budgeting and for assuring that the information systems and information technology acquisitions within their organizations comply with Federal and EPA policies and regulations. A-10 ------- IRH POLICY MANUAL 2100 7/21/87 81. Sensitive Application Systems - Systems that process sensitive information and require protection because of the loss or harm which could result from the improper operation or deliberate manipulation of the application itself. Automated decision-making application systems are highly sensitive if the wrong decision could cause serious loss. 82. Sensitive Information - Information that requires protection due to the risk and magnitude of loss or harm that could result from inadvertent or deliberate disclosure, alteration or destruction of the information. 83. Service Level Agreement - A Service Level Agreement is a documented contract between the National Data Processing Division (NDPD) and any client organization which describes the services which will be provided by NDPD to the client. There are two types of Service Level Agreements. One is a generic documented service description which applies to all client organizations and the other is a specific agreement with an individual client organization. The latter is developed primarily where the level of service requested is beyond the normal service levels contained in the generic service agreement. Service Level Agreements generally contain a description of availability, capacity, workload, performance, reliability and cost. 84. Software - Computer programs, procedures, rules and associated documentation pertaining to the operation of a computer system. 85. Software Engineering - This term refers to the discipline of applying software tools, techniques and methodologies to promote software quality and productivity. 86. Software Life Cycle - The period of time beginning when a software product is conceived and ending when the product no longer performs the function for which it was designed. The software life cycle is typically broken into phases such as requirements, design, programming and testing, installation and operation and maintenance. 87. Software Maintenance - The performance of those activities required to keep a software system operational and responsive after it is accepted and placed into operation. It is the A-ll ------- IRM POLICY MANUAL 2100 7/21/87 set of activities which result in changes to the originally accepted (baseline) product. These changes consist of modifications required to: (1) insert, delete, extend and enhance the baseline system (performance maintenance); (2) adapt the system to changes in the processing environment (adaptive maintenance); and (3) fix errors (corrective maintenance). 88. Software Tools - This term refers to packaged, often commercial computer program(s) used to help develop, test, analyze or maintain computer programs, data and information systems. Examples include statistical software such as SAS, SPSS, sort systems, etc. 89. System - The organized set of procedures used to collect, process and array information whether automated or manual. 90. Telecommunications - The transmission and/or reception of information by telephone, telephone lines, telegraph, radio or other methods of communication over a distance. The information may be in the form of voice, pictures, text and/or encoded data. 91. Telecommuncations Network - An interconnected set of locations or devices linked by communications facilities, including telephone lines and microwave and satellite connections. 92. Temporary Records - Records created incidental to performance of the mission of the agency and considered to be of short term value. 93. Testing - This term refers to the examination of the behavior of a program by executing the program on sample data sets. 94. Third Generation (3GL) Programming Language - A programming language that usually includes features such as nested expressions and parameter passing, that can run on a variety of different computer systems and are independent of machine architecture (e.g., COBOL, BASIC, FORTRAN, PL/1). It is a problem oriented language that facilitates the expression of a procedure as an explicit algorithm. In contrast to fourth generation programming language, third generation programming language is normally independent of a data base management system and is transportable between different computer architectures. A-12 ------- IRM POLICY MANUAL 7/21/87 95. Threshold - A point, usually expressed in dollars, above which specific actions are required. For instance, a sole- source procurement of data processing equipment having an estimated value below the $250,000 threshold does not require a delegation of procurement authority from the General Services Administration, while a procurement above that threshold does require a delegation. 96 Timeshare - This procedure allows many users to access and use simultaneously the resources of a central computer through remote terminals. Access privileges are usually PL..chased by (or charged back to) the user, based on a formula 'of various unit prices. The chargeback formula may include charges for use of the computer's central processing unit, adding or altering data on a computer storage disk, computer tape handling and storage and the amount of time a user has interacted with the computer (connect time). Other items may be included in the chargeback formula which are inherent in delivering the computer services to the user. 97. Triennial Review - This review is a government-wide three- year planning and reporting cycle set forth to meet the requirements established by the Paperwork Reduction Act of 1980. Agencies are required to perform reviews of their information resources management activities and prepare synopses and updates of these reviews to GSA on a yearly basis for a three-year duration. The objective of the Triennial Review Prpgram is to ensure that agencies are carrying out their information management activities in an efficient manner. In EPA OIRM is responsible for managing the review process with input from the program offices. 98. Vital Records - Records essential to the continued operation of the Agency and to the preservation of the legal rights and interests of employees and individual citizens, in wartime and disaster. 99. Voice Communications - The transmission and switching of voice traffic by public and private facilities. The public- switched network is an example of a public facility; private branch exchanges (PBX) and private voice lines exemplify private facilities. 100. Word Processing - computer-based system for inputting, editing, storing and printing of documents. A-13 ------- APPENDIX B ------- IRM POLICY MANUAL 2100 7/21/87 APPENDIX B - PRIMARY FEDERAL IRM STATUTES AND REGULATIONS 1. Brooks Act, Oct. 30, 1965, Public. Law 89-306 This Act is the primary law governing the overall Federal acquisition and management of automatic data processing equipment. Passed in 1965, the Act requires Federal agencies to purchase, lease, maintain, operate and utilize ADP equipment in an economical and efficient manner. The Act also provides for coordinated government-wide ADP management with specific roles for the General Services Administration, the Department of Commerce and the Office of Management and Budget. 2. Paperwork Reduction Act of 1980, Public Law 96-511 The primary objective of this Act is to reduce paperwork and enhance the economy and efficiency of the government and private sector by improving Federal information policy develop- ment and implementation. It established a new management structure for the government's information activities. The structure is composed of (1) an OMB Office of Information and Regulatory Affairs to develop and implement consistent information policy and (2) senior officials appointed within each agency to ensure effective and efficient management of the agency's information resources. The following broad objectives for improving the management of Federal information resources were established: a. Coordinating, integrating and, to the extent practicable and appropriate, making uniform, Federal information policies and practices. b. Minimizing the Federal paperwork burden for individuals, State and local governments and others. c. Minimizing the cost to the Federal government of collecting, maintaining, using and disseminating information. d. Making maximum use of information collected by the Federal government. e. Ensuring that automatic data processing and telecommunications technologies are acquired and used by the Federal government in a manner that improves service B-l ------- IRM POLICY MANUAL 2100 1/21/81 delivery and program management, increases productivity, reduces waste and fraud and reduces the information processing burden for the Federal government and for persons who provide information to the Federal government. f. Ensuring that the collection, maintenance, use and dissemination of information by the Federal government is consistent with applicable laws relating to confidentiality and privacy. 3. Privacy Act of 1974, Public Law 93-579 The Act provides certain safeguards for individuals against an invasion of personal privacy by requiring agencies to identify what records are being collected, maintained, used or disseminated on an individual; provide access and copies of such records; ensure the lawful purpose and prevent misuse of such records. The Act imposes criminal penalties directly on individuals if they violate certain provisions of the Act. 4. Freedom of Information Act of 1966, Public Law 89-487, as amended by Public Law 93-502, Nov. 21, 1974, amended Nov/Dec. 1986 The Act allows the public to inspect and copy certain general agency information, agency rules, opinions, orders and proceedings. The 1974 amendments established: (1) time limits for agency determinations, (2) index publications, (3) uniform fees for search and duplication and (4) require- ments for an annual report. 5. Federal Records Management Amendments of 1976, Public Law 94-575 The amendments required the establishment of standards and procedures to ensure efficient and effective Federal records management practices. Specific goals are (1) accurate and complete documentation of the policies and transactions of the Federal government; (2) control of the quantity and quality of records produced; (3) establishment and maintenance of control mechanisms to prevent the creation of unnecessary records and to prevent ineffective and uneconomical agency operations; (4) simplified activities, systems and procedures for records creation, maintenance and use; (5) judicious preservation and disposal of records; and (6) continuous attention to records—from creation to disposition—with emphasis on the prevention of paperwork. B-2 ------- IRM POLICY MANUAL 2100 7/2V87 6. Competition in Contracting Act of 1984, Public Law 98-369 The Competition in Contracting Act considerably strengthened the regulations governing all procurements. It requires each agency to designate a "competition advocate" and requires full and open competition in as many procurements as possible. Significantly, the Act considers both "competitive negotiation" and purchases from negotiated schedule contracts as full and open competition. The Act prescribes the following exceptions that justify noncompetitive procurements: a. The property or services are available from only one reponsible source. b. There is "unusual and compelling urgency." c. It is desirable to award the contract to a particular source in order to maintain the existence of a supplier or to meet the terms of an international agreement. d. Noncompetitive procurement is specifically authorized by statute. e. The disclosure of the agency's needs would compromise national security. f. The head of the agency determines that is it "necessary in the public interest" to use noncompetitive procedures and notifies Congress in writing 30 days before award of the contract. In addition, the Act established a special procedure to resolve disputes between agencies and vendors of ADP equipment. Under this procedure, the Board of Contract Appeals at GSA is given authority to suspend procurement authority if neces- sary, and to issue a decision on the protest within 45 working days after the protest is filed. 7. OMB Circular A-130, Management of Federal Information Resources Issued by OMB to implement the Paperwork Reduction Act, OMB Circular A-130 supercedes several other circulars and provides guidance for Federal agencies in adopting and implementing the Information Resources Management (IRM) approach mandated by the Act. Under Circular A-130, Federal agencies shall: B-3 ------- IRM POLICY MANUAL 2100 7/21/87 a. Establish multi-year strategic planning processes for acquiring and operating information technology that meet program and mission needs, reflect budget constraints and form the basis for their budget requests. b. Establish systems of management control that document the requirements that each major information system is intended to serve and provide for periodic review of those requirements over the life of the system in order to determine whether the requirements continue to exist and whether the system continues to meet the purposes for which it was developed. c. Make the official whose program the information system supports responsible and accountable for the products of that system. d. Meet information processing needs through interagency sharing and from commercial sources, when it is cost- effective, before acquiring new information processing capacity. e. Share available information processing capacity with other agencies to the extent practicable and legally permissible. f. Acquire information technology in a competitive manner that minimizes total life cycle costs. g. Ensure that existing and planned major information systems do not unnecessarily duplicate information systems available from other agencies or from the private sector. h. Acquire off-the-shelf software from commercial sources, unless the cost-effectiveness of developing custom software is clear and has been documented. i. Acquire or develop information systems in a manner that facilitates compatibility. j. Assure that information systems operate effectively and accurately. B-4 ------- IRM POLICY MANUAL 2100 7/2V87 k. Establish a level of security for all agency information systems commensurate with the sensitivity of the informa- tion and the risk and magnitude of loss or harm that could result from improper operation of the information systems. 1. Assure that only authorized personnel have access to information systems. m. Plan to provide information systems with reasonable continuity of support, should their normal operations be disrupted in an emergency. n. Use Federal Information Processing and Telecommunications Standards except where it can be demonstrated that the costs of using a standard exceed the benefit or the standard will impede the agency in accomplishing its mission. o. Not require program managers to use specific information technology facilities or services unless it is clear and is convincingly documented, subject to periodic review, that such use is the most cost-effective method for meeting program requirements. p. Account for the full costs of operating information technology facilities and recover such costs from government users. q. Not prescribe Federal Information system requirements that unduly restrict the prerogatives of heads of State and local government units. r. Seek opportunities to improve the operation of government programs or to realize savings for the government and the public through the application of up-to-date informa- tion technology to government information activities. 8. OMB Circular A-ll, Transmittal Memorandum No. 54f Preparation and Submission of Budget Estimates, July 19, 1983 Circular No. A-ll provides instructions relating to the annual budget process. It includes information on reviewing estimates for new or expanding programs that reflect determinations made pursuant to Executive Order No. 12291, the Paperwork Reduction Act of 1980 and the "information collection budget" process. B-5 ------- IRM POLICY MANUAL 2100 7/21/87 9. OMB Circular A-76, Policies for Acquiring Commercial or Industrial Services Needed by Government, March 29, 1979 This Circular establishes the general policy that "the government's business is not to be in business" and that government agencies should rely on the private sector to obtain commercial or industrial goods and services. Government commercial or industrial activities are allowed only on a very limited exception basis, which recognizes that certain activities are inherently governmental and should be performed by Federal employees. A Cost Comparison Handbook implements the principles contained in the Circular. The handbook provides detailed instructions for developing a comprehensive and valid comparison of the estimated cost to the government of acquiring a product or service by contract versus providing it with in-house, government resources. The handbook attempts to establish consistency, ensure that all substantive factors are considered in making cost comparisons and achieve a desirable level of uniformity among agencies in comparative cost analyses. 10. OMB Circular A-121, Cost Accounting, Cost Recovery, and Inter-agency Sharing of Data Processing Facilities/ Sept. 16, 1980 This Circular establishes policies to promote effective and efficient management and use of certain data processing facilities. The policies prescribe business-like procedures which require agencies to: a. Account for the full cost of operating data processing facilities. b. Allocate all costs to users according to the service they receive. c. Share excess data processing capacity with other agencies. d. Recover the cost of interagency sharing. e. Evaluate interagency sharing as a means of supporting major new data processing applications. 11. OMB Circular A-123, Internal Control Systems, Aug. 16, 1983 This Circular prescribes policies and standards to be followed by executive departments and agencies in establishing, maintaining, evaluating, improving and reporting on internal B-6 ------- IRM POLICY MANUAL 7/21/87 controls in their program and administrative activities. Agencies must maintain effective systems of accounting and administrative control. All levels of management must involve themselves in assuring the adequacy of controls. New programs must be designed so as to incorporate effective systems of internal control. All systems must be evaluated on an ongoing basis and weaknesses, when detected, must be promptly corrected. Reports are to be issued, as required by the Federal Managers' Financial Integrity Act, on internal control activities and the results of evaluations. 12. OMB Circular A-127, Financial Management Systems This Circular prescribes policies and procedures to be followed by executive departments and agencies in developing, operating, evaluating and reporting on financial management systems. The Circular establishes objectives for financial management and accounting systems which all agencies are required to meet. The objectives are concerned with ensuring that financial management data are recorded, stored and reported in a manner to facilitate systems operations (i.e., ensuring financial management data meet the criteria of usefulness, timeliness, reliability, completeness, compara- bility, consistency, efficiency and economy); systems integrity; support for management and full financial disclosure. The Circular also requires agencies to establish and maintain a single, integrated financial management system, which may be supplemented by subsidiary systems. The intent of this requirement is to ensure that data entered into the agency's financial management system is entered only once and trans- ferred automatically to appropriate accounts or other parts of the system or systems. New or substantially revised systems must be developed on an interagency basis and must be designed to meet the needs of all participating agencies. Agencies are allowed to expend funds only for financial management systems that meet the requirements of Circular A-127. 13. Federal Information Processing Standards (FIPS) (Dept. of Commerce A series of documents issued by the National Bureau of Standards (DOC) in accordance with the Brooks Act of 1965, Public Law 89-306. The FIPs contain standards and guidelines concerned with the standardization of computer hardware, B-7 ------- IRM POLICY MANUAL ?/2?/o-7 7/21/87 software (data representations, operative systems, programming languages) and systems. FlPs are mandatory for each Federal agency. 14. Federal Information Resource Management Regulations (FIRMR) (GSA), 41 CFR Chapter 201 Regulations published by the General Services Administration to provide guidance for the procurement, utilization and disposition of ADP resources and equipment by each Federal agency. 15. National Archives and Records Administration Regulation 36 CFR 1220 and 41 CFR 201-22 Regulations issued by the National Archives and Records Administration to establish standard records management practices throughout the Federal government. B-8 ------- |