EPA
Residents Guide to
Temporary Relocation
Ralph Gray Trucking Company Superfund Site
Westminster, California
United States Environmental Protection Agency
and the
United States Bureau of Reclamation
July 1994
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Acknowledgments
The United States Environmental Protection Agency would
like to express its appreciation to the United States Bureau
of Reclamation for Its valuable assistance in planning and
carrying out the temporary relocation program at the
Ralph Gray Trucking Company Superfund Site. Staff
assistance from the Realty Division, Phoenix Area Office,
Phoenix, Arizona, and the Land Acquisition Branch,
Upper Colorado Regional Office, Salt Lake City, Utah is
particularly appreciated.
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TABLE OF
PAGE
1 BACKGROUND 1
2 PURPOSE OF THIS TEMPORARY RELOCATIOST GUIDE 2
3 EXCAVATION AND TEMPORARY RELOCATION SCHEDULE 3
When and Where Will the Removal of Hazardous Waste Begin?
Who Will Be Asked to Temporarily Relocate?
When Will We Need to Move?
How Long Will the Temporary Relocation Last?
When Can We Move Back?
4 CHOOSING TEMPORARY ACCOMMODATIONS 6
What Type of Temporary Housing Is Available?
Which Is the Right Place for Us?
Do We Rent the Temporary Accommodations or Does
EPA/USBRDoThis?
5 WHAT SHOULD I DO TO PREPARE FOR TEMPORARY RELOCATION? 8
Check Your Homeowner's or Renter's Insurance Policy
Make an Inventory of Your Belongings
Determine What Items You Need to Take With You
Determine What Items Should be Placed in Storage
Please DON'T Leave
6 WHAT ABOUT ARRANGEMENTS FOR MOVING AND STORAGE? 11
Moving and Storage Companies
Self-Storage Facilities
Safe Deposit Boxes
Storage with Relatives and Friends
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PAGE
7 HOW WILL TEMPORARY RELOCATION EXPENSES BE PAID? 13
Expenses Paid Directly by EPA/USBR
What Is a Dislocation Allowance and How Does It Work?
Reimbursement of Expenses to Residents
Payment of Continuing Expenses at Your Penminent Residence
What About Phones?
What About Other Utilities?
Are There Any Expenses That EPA/USBR Will Not Pay?
8 OTI-LER ISSUES 18
What About Security While Our House Is Vacant?
How Will My Yard Be Cared for While I’m Gone?
What About Mail Delivery?
What About Pets and Other Animals?
if I Forget Something...?
What About Restoration of Properties?
What if I Change My Mind About Relocation?
What About Press Contacts and the News Media?
9 KEEPING IN TOUCH 23
Community RelaticEs/Temporaiy Relocation Office
Community Relations Staff
Relocation Specialists
24-hour Hotline
Who Should We Call if We Have Other Health Questions
About the Work?
EPA/USBR ProjeCt Management Team
Additional Inquiries
Important Project Phone Numbers
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1
BACKGROUND
The United States Environmental Protection Agency (EPA)
plans to excavate and dispose of buried hazardous waste and
contaminated soil from the Ralph Gray Trucking Company
Superfund Site, Westminster, CA, beginning in July 1994 and
continuing for approximately two years. The site is bordered
on the west by Golden West Street, on the north by Hazard
Avenue, on the east by Chestnut Street and on the south by the
Westminster Flood Control Channel and 1-405.
All activities conducted in conjunction with the excavation
and disposal of waste and contaminated soil at the site are
collectively called the Superfund response action.
During the response action, some residents living on or
near properties where hazardous material will be removed have
been asked to participate in a temporary relocation program.
This program is offered to provide residents with an extra
margin of safety during excavation activities.
EPA is undertaking this response action based on its
authority under the Comprehensive Environmental Response,
Compensation and Liability Act (CERCLA), commonly known
as “Superfund.” The Superfund law authorizes EPA to identify
sites where hazardous substances have been released into the
environment, and directs EPA to take appropriate action where
releases pose a threat to public health or the environment.
The response action will be performed by employees and
authorized representatives of EPA, including the United States
Bureau of Reclamation (USBR), and agents, contractors and
subcontractors of EPA/USBR.
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2
PURPOSE OF THIS TEMPORARY
RELOCATION GUIDE
This Residents Guide to Temporary Relocation has been
developed to help affected residents of the site prepare for
temporary relocation during the response action. The Guide is
intended to cover the who, when, where and how of temporary
relocation and to answer frequently asked questions.
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3
EXCAVATION AND TEMPORARY
RELOCATION SCHEDULE
When and Where Will the Removal of Hazardous
Waste Begin?
Excavation and removal of hazardous waste and contarni-
nated soil is scheduled to begin in August 1994. Work will start
at the vacant lot on the southeast corner of Sowell Avenue and
Golden West Street, and proceed eastward through backyards
south of Sowell Avenue and north of the Westminster Flood
Control Channel. Portions of the service road on the north side
of the channel will also be excavated. The excavation of hazard-
ous waste from these properties and backfilling the excavation
trench with clean soil should be completed in the fall of 1994.
Beginning in the spring of 1995, similar work wifi be
performed at properties located between Kathy Street and Allen
Street, north of Sowell Avenue. Excavation of waste buried
beneath Sowell Avenue near its intersection with Kathy Street is
planned during the summer of 1995. Additional work in the
front yards of three or four houses on the south side of Sowell
near Kathy Street may also be undertaken during this time.
It is expected that the removal of hazardous waste and
contaminated soil from the site will be completed by the end of
1995, and that final restoration of affected properties will be
completed shortly thereafter.
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Who Will Be Asked to Temporarily Relocate?
Only families who wifi have hazardous waste removed
from theft property or who live within 200 feet of where haz-
ardous waste will be exposed will be requested to participate in
the temporary relocation program. Some families wifi be asked
to temporarily relocate only once in 1994 or 1995, while others
will be asked to participate in the temporary relocation program
for portions in each of these years.
Other families may be eligible to participate in the reloca-
tion program, particularly if a family member has a health
problem that could be affected by site activities. Additional
information can be obtained through the Community Relations!
Temporary Relocation Site Office at (714) 898-6875.
When Will We Need to Move?
In generaL residents whose property contains hazardous
waste will need to move from theft homes before the contractor
begins site preparation activities such as the removal of trees,
landscaping and patios from their backyards. Most other
residents will not need to move from theft homes until the
excavation of the waste moves to within 200-300 feet of theft
property.
All residents participating in the temporary relocation
program will receive at least 30 days written notice before they
will need to move from theft homes. This notice will state the
date by which theft property will need to be vacated.
How Long Will the Temporary Relocation Last?
The length of the temporary relocation period will be
determined by individual family needs and the location of theft
home in relation to the excavation site.
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• Residents whose backyards will be excavated because
they contain hazardous waste can expect to be temporarily
relocated for about three to five months.
• Residents who live within about 200 feet of where
hazardous material wifi be exposed during excavation,
but whose property does not contain hazardous waste,
will be asked to temporarily relocate for approximately
four to six weeks. These residents will need to relocate
only when the hazardous waste is being excavated within
about 200 feet of their homes. It wifi not be necessary for
these families to temporarily relocate during site
preparation, backfilling, restoration of properties or other
phases of the project.
• Residents who live more than 200 feet from where the
hazardous waste will be exposed during the excavation
may qualify for participation in the temporary relocation
program based on the health needs of their families.
When Can We Move Back?
In general, residents whose yards have been excavated
will be able to move back after backfiuing and compaction of
their yards have been completed and EPA/USBR determines it
is safe to re-occupy the property. It will be safe for most other
residents to move back after the hazardous waste located within
200 feet of their property has been excavated.
Residents will receive written notice from EPA/USBR at
least 14 days before they wifi be able to move back into their
home and they wifi need to vacate their temporary housing.
This notice will also provide the date on which relocation
benefits, including payment of temporary housing costs by
EPA/USBR, will end.
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4
CHOOSING TEMPORARY
ACCOMMODATIONS
What Type of Temporary Housing Is Available?
Residents may choose from a range of lodging options,
depending on family needs. These include furnished apart-
ments, single family houses and extended-stay hotels/motels.
Extended-stay lodging accommodations in the Westminster
area include Cinnamon Creek, Seawind Village, Corporate
Suites, Residence Inns by Marriott and Oakwood Corporate
Apartments.
AU temporary housing accommodations provided will
include kitchens, laundry facilities, free local telephone calls and
free parking. Most will be furnished and some have outdoor
activity areas.
Which is the Right Place for Us?
This depends on family size, commute patterns to work
and school, the size, number and variety of pets, and personal
preferences. Relocation
specialists will work
with families to help
identify their needs and
preferences. Residents
are encouraged to visit
prospective temporary
housing accommoda-
tions prior to moving.
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Wherever possible, EPA/USBR will rent the necessary
housing accommodations for residents.
If a family desires to find its own temporary housing,
EPA/USBR may be able to rent the property on its behalf
provided (1) the landlord is willing and able to rent the prop-
erty to the government on mutually agreeable terms, (2) the
property is local, safe, habitable, meets applicable building and
occupancy codes, has kitchen facilities and is otherwise accept-
able to EPA/USBR, and (3) the cost of renting the accommoda-
tions is reasonable and is comparable to the cost of other
temporary housing EPA/USBR has rented for use in this
response action.
If a family believes EPA/USBR has been unable to arrange
for temporary accommodations which substantially meet their
needs, they should discuss the situation with their relocation
specialist. In some instances EPA/USBR may be able to reim-
burse relocated households for accommodations they rent
themselves. However, this will only be possible if prior ap-
proval is obtained from EPA/USBR and the property meets
requirements (2) and (3) in the preceding paragraph.
Do We Rent the Temporary Accommodations or
Does EPNUSBR Do This?
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5
WHAT SHOULD I DO TO PREPARE FOR
TEMPORARY RELOCATION?
Check Your Homeowner’s or Renter’s
Insurance Policy
Policies can vary significantly between insurance compa-
nies. Check with your insurance company and with your
insurance agent regarding the following questions:
• Will your insurance coverage continue uninterrupted and
without changes in coverage while you are temporarily
relocated?
• Will your policy provide insurance coverage for loss,
theft or damage to items which you own when they are
located at your temporary accommodations or in storage?
• Is it advisable for you to obtain renter’s insurance during
your temporary relocation?
PLEASE NOT& Residents are reminded that they are
responsible for keeping the payments on their
homeowner’s insurance policy current during their
tempora ly relocation, and may need to take other action to
keep their policy in force. Check with your insurance
company or your insurance if you have any questions.
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Make an inventory of Your Belongings
Relocation and community relations staff will assist
residents who relocate in inventorying and videotaping house-
hold items that will remain in their permanent residence during
relocation. A copy of the video tape will be provided to each
household.
• Clothes and accessories (casual, work, night, sport)
• Personal care items/toiletries (medicines, health aids,
sewing kit), specialized furniture, favorite pillow
• Emergency and safety items (spare keys, first aid kit,
flashlight, earthquake preparedness supplies)
• Personal papers (insurance, automobile, finance, address
book, telephone numbers, stationery); items related to
personal business
• All pets arid household plants; pet care items
• Favorite cookware and bakeware, condiments, spices,
special ingredients, cookbook
• Sports equipment; children’s toys, books and activities;
school supplies and school books
• Tools for employment, hobbies.
Determine What Items You Need to Take With You
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Determine What Items Should be
Placed in Storage
Depending on how long your temporary relocation period
will be and how much storage is available at your temporary
housing accommodations, some residents may want to place
items in temporary storage during the relocation period. These
could include
• Items which you don’t have room for in your temporary
accommodations, but to which you will need access
during your temporary relocation. Examples include
suitcases, certain sports equipment, hobby supplies, car
maintenance items, tools, out-of-season clothing,
electric blanket
• Items which you don’t have room for in your temporary
accommodations, but which you don’t feel comfortable
leaving behind
• Vehicles, including boats and recreational vehicles which
won’t fit in your garage and which you do not plan to
take with you
• Certain upholstered furniture, depending on how close
you live to the excavation site. Please discuss this with
your relocation specialist.
Please DONT Leave
• Pets or animals of any kind
• House plants
• Items of significant value or which could be stolen, such
as jewelry, coins, guns, cameras, VCRs, computers, other
electronic equipment
• Perishable foods, including fresh fruits and vegetables,
that may spoil while you are gone. Because electrical
service to some properties will be disconnected during
portions of the work, you may need to empty your
refrigerator and freezer before you leave. For more
information, please contact your relocation specialist
• Empty all garbage and trash containers before leaving.
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WHAT ABOUT ARRANGEMENTS FOR
MOVING AND STORAGE?
In general, four moving and storage options are available
for residents who are being relocated
• Use of a professional moving and storage company
• Rental of a self-storage unit
• Use of safe or safe deposit box
• Storage of items with friends or relatives.
EPA /USBR will pay professional moving and storage
companies to provide packing, moving and storage services
where necessary. You will need to make arrangements for use
of these services through your relocation specialist. Costs will
be paid directly by EPA/USBR Please note most moving and
storage companies are not set up to allow retrieval of single
items or to otherwise provide access to items in sealed storage.
Moving and Storage Companies
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Self-Storage Facilities
Rental of sell-storage units frequently provides the best
access to items you may need during your temporary reloca-
hon. However, security varies widely between self-storage
locations. Check with your insurance company to see if your
property is covered for loss or damage while in sell-storage, or
if your insurance company provides this type of insurance.
Limited insurance is available for additional charge at some
self-storage locations. Check with your relocation specialist
regarding possible payment of these costs by EPA/USBR.
Safe Deposit Boxes
Safe deposit boxes are available at many banks and at
some extended stay hotels. Bank safe deposit boxes provide the
best security for storage of valuables, but they are not well
suited for the storage of large items. Check with your relocation
specialist regarding possible payment of these costs by EPA/
USBR.
Storage with Relatives and Friends
Some residents plan to temporarily store items with
friends or relatives.
PLEASE NOTE . Residents must determine for themselves
what combination of moving or storage services best suits
their needs. Although relocation specialists are available
to help plan and schedule your move, neither EPA, VSBR
nor any government employee is responsible for the safety
of stored items. All claims for damage or losses must be
made by the resident directly to the provider of the moving
or storage services, or to the appropriate insurance carrier,
U insurance has been obtained.
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7
HOW WILL TEMPORARY RELOCATiON
EXPENSES BE PAID?
Temporary relocation expenses will be paid in one of
three ways
• Expenses paid directly by EPA/USBR
• A “Dislocation Allowance” for miscellaneous expenses
• Reimbursement to residents for pre-approved expenses.
Expenses Paid Directly by EPAJUSBA
In order to keep residents’ out-of-pocket costs to a mini-
mum 1 EPA/USBR will pay temporary relocation costs directly
to the provider of services wherever possible. Examples of
these expenses include temporary lodging, moving, pool and
yard maintenance at their vacated property, utilities at their
temporary lodging and necessary furniture rental.
What Is a Dislocation Allowance and How
Does it Work?
Miscellaneous expenses of relocation under 25 will he
reimbursed by means of a dislocation allowance of 5150 for the
first month and 5100 for each additional month. This allowance
is intended to cover miscellaneous expenses such as eating out
on moving day, coin operated washing machines and dryers,
extra gasoline for longer commutes to work or school, addi-
tional phone costs and similar expenses.
Your relocation specialist will assist you in completing a
claim form that will enable you to receive your dislocation
allowance.
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Reimbursement of Expenses to Residents
In some instances EPA/USBR may be able to reimburse
residents for expenses over $25 which are incurred as a direct
result of temporary relocation. However, this can only be done
• If prior approval is obtained from EPA/USBR
• The expenses are actual, reasonable and necessary
• The expenses would not have been incurred if it had not
been for the temporary relocation of the family
• Direct payment by EPA/USBR is not possible or feasible
• The expenses are documented by itemized receipts
• The expenses have not otherwise been paid or provided
for by EPA/USBR or included in the monthly dislocation
allowance.
Examples of expenses which may be eligible for reim-
bursement provided prior approval is obtained include tempo-
rary storage, sale deposit box rental, kenneling of pets, renter’s
insurance for your temporary residence, and miscellaneous
expenses with a unit cost of more than $25.
Your relocation specialist will assist you in completing
claim forms so that you can be reimbursed for approved
expenses.
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Permanent Residence
During the temporary relocation period, residents are
responsible for continued payment of bifis associated with their
permanent home. This includes, but is not limited to, the
payment of rent to their landlord, mortgage payments, utilities,
insurance and taxes. These are household expenses which you
would normally pay and are not reimbursable by the govern-
ment.
What About Phones?
During temporary relocation residents will be responsible
for paying their telephone bill at their permanent residence, if
they wish to continue their service during their temporary
relocation. Maintaining existing service may permit residents to
use GTE ’s call forwarding service which may allow residents to
forward calls to their temporary lodging or an alternative phone
number. Residents can also use a telephone answering machine
to take messages or refer calls to another number, or utilize
similar services available from GTE.
Residents who are relocated to single family homes, and
some apartments, may be able to have their phone service and
phone number relocated with them, if they remain in the same
area. Residents should contact GTE directly regarding the
availability of this service, if they are interested.
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There wifi be no charge for local phone calls while staying
at most extended-stay hotels or motels. However, residents will
be responsible for paying the hotel/motel for all non-local and
long distance calls. Because of the surcharge added to long
distance calls by some hotels and motels, residents may find it
less expensive to use a telephone credit card for many of these
calls.
What About Other Utilities?
EPA /USBR will pay for most utilities at your temporary
residence, except for long distance phone calls and cable TV
costs.
Utility service to properties where hazardous waste will be
excavated will need to be disconnected during portions of the
work. When this is necessary, EPA/USBR will arrange for the
required disconnection and re-establishment of service at no
cost to the resident.
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Are There Any Expenses That EPA/USBA
Will Not Pay?
Expenses for which residents will not be reimbursed
include, but are not limited to
• Expenses incurred without the approval of your relocation
specialist
• Damage caused by pets
• Charges to your hotel/motel room (such as food,
beverages, video rentals, pay-for-view television events)
• Damage which you, your family or your guests cause to
your temporary lodging, its furnishings, or recreation
equipment
• Interest on charge accounts
• Temporary lodging expenses incurred after the date on
which your temporary relocation period ends*
• Maintenance of yards, poois or landscaping after the date
on which your temporary relocation period ends*
• Expenses related to accidents, injuries or illnesses
experienced during the temporary relocation period.
* See “When Can We Move Back?’, page 5.
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8
OTHER ISSUES
What About Security While Our House Is Vacant?
At the time you vacate
your home, your relocation
specialist will assist you in
making an inventory of items
which you are leaving in the
house. This inventory wifi
include a videotaped record.
You will receive a copy of the
videotape for your records.
When you vacate your
home for temporary relocation,
EPA/’LJSBR will lock and secure
the house, block door locks and
activate intrusion detectors as
appropriate. Properties on
which excavation wifi occur wifi
be secured with a chain link fence and enhanced outdoor light-
ing. Properties vacated for a shorter period of time will be
similarly secured as far as practical.
In addition to these property-specific security actions,
enhanced neighborhood security will be provided through
• A 24-hour security patrol
• Increased patrols by the Westminster Police Department
• Identification stickers for automobiles belonging to
neighborhood residents
• Restriction of through-traffic.
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How Will My Yard be Cared for While I ’m Gone?
EPA/USBR will provide yard and pooi maintenance at
your vacated residence during your temporary relocation. This
includes watering plants and lawns, mowing lawns, occasional
fertilizing or “weed and feed treatment,” chemical stabilization
of pool water and maintaining the water level of poois not
scheduled for removal. Residents should discuss any special
yard or pool maintenance concerns with their relocation specialist.
Because of site health and safety plans and OSHA
requirements, most pool and yard maintenance will need to be
done by personnel who have completed special hazardous
materials training. Therefore, in most instances, it is unlikely
that EPA/USBR will be able to use yard and pool maintenance
companies currently maintaining yards and pools in the neigh-
borhood. Residents should consult their relocation specialist for
more information.
What About Mail Delivery?
Residents will need to make arrangements with their
postal carrier to have their mail held for pickup at the post
office, forwarded to their temporary residence or forwarded to
a post office box. The post office wifi not be able to deliver mail
to vacant houses that have been secured, and mail cannot be
held for you at the Community Relations/Temporary Reloca-
lion Office.
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According to Westminster Postmaster Abiathor (Skip)
Mejico, residents can request that mail be held for pickup at
the main Westminster Post Office, 7300 Bolsa Avenue (at
Goldenwest Circle). Post office hours are Monday - Friday,
9:00 a.m. to 5:30 p.m., and Saturdays, 8:30 a.m. to 1:30 p.m. The
post office is closed Sundays and holidays.
Residents who desire to have their mail forwarded to their
temporary address, should be aware that
• Delays of up to a week can occur when mail is forwarded
• Some senders instruct the post office to return mail, and
not forward it (for example: driver’s licenses, some credit
card renewals, certain voter information)
• It cast be difficult to completely undo temporary changes
of address, if the post office has notified senders of the
forwarding address.
EPA/USBR strongly recommends that you discuss your
particular mail situation with your postal carrier and your
relocation specialist.
What About Pets and Other Animals?
Pets and all other animals
must go with residents when they
are relocated. No pets can be left
behind with plans to care for them
by daily or periodic visits back to
the property.
Reasonable kennel expenses
are reimbursable by EPA/USBR,
provided receipts are obtained. In
some cases, your relocation special-
ist may be able to arrange for
temporary kennels, runs or other
holding structures at your tempo-
rary housing location.
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In order not to compromise health, safety and security
precautions, once residents have been temporarily relocated they
will not be able to return to their house until their temporary
relocation period is over and EPA/USBR determines it is safe to
return.
If a true emergency requires a quick visit back to your
home, please contact the Community Relations/Temporary
Relocation Office with your request. Health, safety and security
concerns will severely limit when and if such visits may occur.
Health, safety and security concerns also require that EPA/
USI3R provide an escort during the visit and a release must be
signed for anything removed from the property.
What About Restoration of Properties?
Restoration work on affected properties will be carried out
by EFA/USBR as provided for in individual agreements with
affected homeowners. Residents who have questions about
restoration plans for their properties should contact the Com-
munity Relations/Temporary Relocation Office at (714) 898-
6875.
What If! Change My Mind About Relocation?
Residents who initially decide not to participate in the
temporary relocation program, but later change their mind may
still be eligible for participation. Residents should contact their
relocation specialist or the Community Relations/Temporary
Relocation Office as soon as possible at (714) 898-6875 for
additional information. In most cases, your relocation specialist
will be able to arrange for your temporary relocation within
48-72 hours from the time they are contacted.
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What About Press Contacts and the News Media?
Residents can expect extensive newspaper, television
and radio news coverage of site activities, particularly at the
beginning of a new phase of work, during initial temporary
relocation of residents and at public meetings.
EPA will prepare news releases arid hold press briefings
to answer questions and provide information to the press.
Residents can expect to be contacted by reporters who are
looking for their reactions to site activities and temporary
relocation at various times during the response action.
Project staff will request media representatives to
respect the privacy of residents, but have no control over who is
contacted, what is asked, or how people are quoted. Residents
who do not wish to be contacted by the media may contact the
Community Relations/Temporary Relocation Office and EPA/
USBR will pass this information on to the press as best they can.
You may also refer press inquiries to either Dick
Vesperman or Fraser Felter who will serve as EPA ’s official
press contacts during the response action.
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KEEPING IN TOUCH
Community relations and relocation staff will maintain
contact with all neighborhood residents throughout the re-
sponse action, whether or not they have been temporarily
relocated. EPA/USBR will also keep residents informed and
answer their questions through
• A Community Relations/Temporary Relocation Office
• A twice-monthly newsletter
• A 24-hour telephone hotline
• Language translation services for families whose primary
language is other than English (particularly Vietnamese,
Spanish and Portuguese)
• Access to the EPA/USBR Project Management Team.
Neighborhood Community Relationsf Temporary
Relocation Office
The Community Relations/Temporary Relocation Office is
located at 14600 Golden West Street, Suite A-105 just a short
distance north of Sowell Avenue. The phone number is
(714) 898-6875.
Community relations and relocation staff will be available
at the office to receive comments, answer questions and other-
wise provide assistance throughout the response action. An
information repository of key documents relating to the re-
sponse action is maintained at the office, and documents are
available for review during normal business hours and at other
times arranged with office staff.
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Community Relations Staff
Community relations staff is available to
• Answer questions on project progress and overall
scheduling
• Act as a liaison between the community and contractors
• Maintain communications with residents who do not
participate in the temporary relocation program
• Coordinate inquiries from the news media
• Assist and support relocation staff.
The community relations staff is headed by Fraser Felter.
He can be contacted through the Community Relations! Tem-
porary Relocation Office at (714) 898-6875, or through EPA ’s toll
free message phone at (800) 231-3075. A message may always
be left for him at the Community Relations! Temporary Reloca-
tion Office.
Relocation Specialists
A relocation specialist has been assigned to each family
who is participating in the temporary relocation program. They
are available to assist residents in
• Finding suitable temporary housing
• Making moving and storage plans
• Taking an inventory of personal property left in their
permanent home during the relocation period
• Coordinating moving day activities
• Making the transition into temporary lodging
accommodations
• Obtaining reimbursement for eligible out-of-pocket
expenses
• Troubleshooting problems that may occur during
temporary relocation
• Keeping residents informed regarding relocation
schedules.
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Relocation specialists can be contacted through the Com-
munity Relations/Temporary Relocation Office at (714) 898
6875, or through other phone numbers that they give you. You
may always leave a message for relocation specialists at the
Community Relations / Temporary Relocation Office.
24-Hour Hot/me
A 24-hour hotline will he maintained at (714) 803-4623 to
provide immediate response to questions related to health
concerns, odor complaints, site security, relocation emergencies
and similar concerns. If you have questions or concerns on
these matters or in similar areas, do not hesitate to call this
number at any time day or night.
If there is a fire, police or medical emergency please call
9-1-1 before calling the hotline.
Who Should We Call If We Have Other Health
Questions About The Work?
Health questions arid concerns can be discussed with
health professionals at the California Department of Health
Services through
Toxicologist Marilyn Underwood, Ph.D.
Environmental Health Investigations Branch
California Department of Health Services
5900 Hollis Street, Suite E
Emeryville, CA 94608
(510) 540-3657
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EPA/USBA Project Management Team
The EPA/USBR project management team includes key
project personnel who are available to discuss project issues.
Please don’t hesitate to contact them at any time through the
neighborhood Community Relations / Temporary Relocation
Office or at the addresses and phone numbers below.
Dick Vesperman
Project Manager
EPA/USBR Site Office
7102 Sowell Avenue
Westminster, CA 92683
(714) 892-2589
Fraser Felter
Assistant Team Leader for Community Relations and
Temporary Relocation
U.S.Flnvironmental Protection Agency
Office of Community Relations, H-i-i
75 Hawthorne Street
San Francisco, CA 94105
(415) 744-2181 or (800) 231-3075
Teny Murphy
Project Engineer
U.S. Bureau of Reclamation
Lower Colorado Region
P.O. Box 61470
Boulder City, NV 89006
(702) 293-8140
David Paul
Principal Designer
U.S. Bureau of Reclamation
Denver Technical Service Center
P.O. Box 25007
Denver, CO 80225
(303) 236-3901 (ext. 353)
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Marti Miller
Vietnamese Language Coordinator
U.S. Bureau of Reclamation
Pacific Northwest Region
1150 N. Curtis
Boise, ID 83706
(208) 378-5253 or (800) 392-9545
Additional Inquiries
Residents who believe they have not obtained a satisfac-
tory response to their questions or comments about project
activities are encouraged to contact either Dick Vesperman or
Fraser Felter directly. if the issue is still not resolved in a
satisfactory manner, you are encouraged to write:
Dave Jones, Chief
Remedial Action Branch, H-6
U.S. Environmental Protection Agency
75 Hawthorne Street
San Francisco, CA 94105
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