PB83-219667
  idelines  and Specifications for
  sparing Quality Assurance  Program Plans
(U.S.) Environmental Protection Agency
Washington,  DC
J'un  8 3
                       U.S. DEPARTMENT OF COMMERCE
                    National Technical Information Service
                                                '-

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                                                 P883-219667
                                        EPA-600/8-83-024
                                        June 1983
           GUIDELINES AND SPECIFICATIONS
                        FOR
     PREPARING QUALITY ASSURANCE PROGRAM PLANS
                    QAMS-004/80
        Quality Assurance Management  Staff
Office of Monitoring Systems  and  Quality Assurance
        Office of Research  and  Development
   United  States  Environmental Protection Agency

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                                    TECHNICAL REPORT DATA
                             (Please read Instructions on the reverse before completing/
1. REPORT NO.
   EPA-600/8-83-024
                                                             3. RECIPIENTS ACCESSION NO.
4. TITLE ANO SUBTITLE
   GUIDELINES AND SPECIFICATIONS  FOR PREPARING
   QUALITY ASSURANCE PROGRAM  PLANS
                                                             5. REPORT DATE
                                                                June 1983
              6. PERFORMING ORGANIZATION COOE
7. AUTHOR(S)
 Thomas W. Stanley
 S. Sidney Verner
                                                             8. PERFORMING ORGANIZATION REPORT NO.
              QAMS-004/80
9. PERFORMING ORGANIZATION NAME ANO AOORESS

 Quality Assurance Management Staff
 RD-680
 Washington,  D.C.  20460
                                                              10. PROGRAM ELEMENT NO.
              11. CONTRACT/GRANT NO.
12. SPONSORING AGENCY NAME ANO ADDRESS
  Office  of Monitoring  Systems & Quality Assurance
  Office  of Research and Development
  U.S.  Environmental Protection  Agency
  Washington, DC   20460
                                                              13. TYPE OF REPORT AND PERIOD COVERED
              14. SPONSORING AGENCY CODE
                  EPA/600/00
15. SUPPLEMENTARY NOTES
16. ABSTRACT
 This document contains  procedures-and guidelines for  complying with EPA's
 requirement that States and local jurisdictions submit a QA Program Plan when
 applying  for financial  assistance.  A QA Program Plan is an orderly assembly of
 management policies, objectives, principles and procedures by which an agency or
 laboratory specifies how it intends to  produce quality data.
17.
                                 KEY WORDS AND DOCUMENT ANALYSIS
                   DESCRIPTORS
b.lOENTIFIERS/OPEN ENDED TERMS  C. COSATI Field/Group
 Quality Assurance
 Environmental Measurement
 Program Plan
18. DISTRIBUTION STATEMENT

 Release Unlimited
19. SECURITY CLASS (This Report)
                                                                            21. NO. OF PAGES
                                                20. SECURITY CLASS (This page)
                                                                            22. PRICE
EPA Form 2220-1 (Rev. 4-77)   PREVIOUS EDI TION is OBSOLETE .

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      GUIDELINES AND SPECIFICATIONS

                   FOR

PREPARING QUALITY ASSURANCE PROGRAM PLANS




               QAMS-004/80
  This document is provided pursuant to 40CFR
  Part  30  as  revised  July,  1983.   Although
  the  document  was  prepared  for  internal
  Environmental Protection  Agency use, it  is
  being made  available  as  a guide  for pre-
  paring   Quality  Assurance   (QA)    program
  plans.   In  using  this  as  a  model,  care
  should be  taken that EPA-specific language
  is   carefully   edited   to  reflect   the
  recipient's own QA program requirements.

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                        TABLE OF CONTENTS


Subject                                                     Pag

Introduction	    1

S cope	    1

Quality Assurance Program Plan Preparation and
Responsibility	    2

Quality Assurance Program Plan Submission
Procedures	    2

Quality Assurance Program Plan Review and Approval	    2

Quality Assurance Program Plan Content Requirements	    3

      1.0  Identification of Office, Region, or
           Laboratory Submitting Quality Assurance
           Program Plan	    3

      2. 0  Introduction	    3

      3.0  Quality Assurance Policy Statement	    3

      4.0  Quality Assurance Management*	    4

      5.0  Personnel Qualifications	    7

      6.0  Facilities, Equipment, and Services	    7

      7.0  Data Generation	    8

      8.0  Data Processing	   10

      9. 0  Data Quality Assessment	   11

     10.0  Corrective Action	   11

     11.0  Implementation Requirements and Schedules	   12

Specific Guidance	   14

Definition of Terms	   18

Appendices

A.   Administrator's Policy Statement of May 30, 1979

B.   Administrator's Memorandum of June 14, 1979

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                                    Guidance  for  QA  PROGRAM PLANS
                                    Date:   9-20-80
                                    Revision  Number  2
                                    Page 1  of 21
                  GUIDELINES AND SPECIFICATIONS
                               FOR
            PREPARING QUALITY ASSURANCE PROGRAM PLANS
INTRODUCTION

     Environmental   Protection  Agency   (EPA)   policy   requires
participation  by  all EPA Regional  Offices,  Program Offices,  EPA
Laboratories and  States  in  a centrally-managed Quality Assurance
(QA) program (see Appendix A—Administrator's policy statement of
May 30, 1979) and includes all monitoring and measurement  efforts
mandated  or   supported   by   EPA   through  regulations,   grants,
contracts,  or  other  formalized  means  not  currently  covered  by
regulation  (see  Appendix B—Administrator's  memorandum  of  June
14, 1979)..   The  responsibility for developing, coordinating,  and
directing the  implementation  of  this  program  has been delegated
to the Office of Research and Development  (ORD) which  established
the Quality Assurance Management Staff  (QAMS) for  this purpose.

     In this document, we define "quality assurance" and  "quality
control" as follows:

    Quality  Assurance  -  the   total  integrated   program   for
                           assuring reliability of monitoring  and
                           measurement data.

    Quality Control     -  the routine  application of procedures
                           for obtaining  prescribed  standards  of
                           performance  in   the   monitoring   and
                           measurement process.

Accordingly, the  QA  program plan  is a document to be prepared  by
each  Program  Office,  Regional  Office,   and  Laboratory  which
includes  the  overall  policies,   organization  objectives,   and
functional  responsibilities   designed  to  achieve data   quality
goals for the activities for which  the particular  organization is
responsible.

SCOPE

     The  Agency  QA  program  encompasses  all  environmentally-
related  measurement  activities  supported  or  required   by EPA.
"Environmentally • related  measurement  activities"  include   all
field and laboratory investigations that  generate data involving
the measurement  of   chemical,  physical, or  biological parameters
in  the  environment;  determining  the presence   or   absence   of
pollutants   in  waste   streams;   health  and  ecological   effect
studies; clinical and epidemiological investigations; engineering
and process  evaluations?  studies  involving  laboratory simulation
of environmental events; and studies or measurements of pollution
transport, including diffusion models.

                                 1

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                                    Guidance  for  QA PROGRAM PLANS
                                    Date:   9-20-80
                                    Revision  Number 2
                                    Page  2  of 21
QUALITY ASSURANCE PROGRAM PLAN PREPARATION  RESPONSIBILITY

     Each  Program Office, Regional  Office, National  Laboratory,
State  or  other  organization is  responsible  for the  preparation
and  implementation  of  a  QA  program plan  to  cover all  environ-
mentally-related  measurement  activities.     For   administrative
purposes,  the  plan  should  be  issued  by  the  Deputy  Assistant
Administrator  (DAA),   Regional  Administrator   (RA),  or  National
Laboratory  Director,   or  at  a  similar  level  of  responsibility
within States  and other organizations.   For example,  one overall
QA program plan  would  be prepared  for  the Office of  Monitoring
Systems and  Quality Assurance and a specific QA program  plan  for
each of its  two Environmental Monitoring  Systems Laboratories  and
its one Environmental Monitoring  and Support Laboratory (see,  for
example, page  8  of the implementation  plan).   For States, each
State  agency  carrying  out  environmentally-related measurements
will prepare a QA program plan.

QUALITY ASSURANCE PROGRAM PLAN SUBMISSION PROCEDURES

     QA program plans should  be submitted through  normal  channels
of authority for  review and  approval(s)  as  shown in Figure  1.

     Completed  EPA QA  program  plans   must  be  submitted to  the
Director,  Quality Assurance  Management Staff  (RD-630), Office  of
Monitoring Systems and  Quality  Assurance, Office of Research  and
Development, U.S. Environmental  Protection  Agency, 401 M Street,
S.W. ,  Washington, D.C.  20460.    States  and  other organizations
will submit  their QA  program plans to  the appropriate  Regional
Quality  Assurance Management Officer  (RQAMO).    Any  questions
concerning  the preparation of QA program  plans  or requests  for
technical  assistance should  be directed  to  QAMS.  The  Director  of
QAMS  can   be  reached  on  (FTS/202)   382-5763.    States  and  other
organizations  shall direct questions to  the appropriate  RQAMO.

QUALITY ASSURANCE PROGRAM PLAN REVIEW  AND APPROVAL

     QA program  plans  for EPA organizations will be evaluated  by
QAMS and either  approved  or  returned with explanation  and  target
date for resubmission,  in accordance with QAMS  Standard Operation
Procedure  (SOP)   Number 1 of May  19,  1980  for the  review  and
approval of  QA  program plans.    The QA  program  plans for  State
agencies will  be  reviewed  and  approved by the  appropriate  EPA
Reg ion.

     Approval  of  the QA program  plans  will  be  based on complete-
ness and  appropriateness  in  covering   the  elements described  in
Sections 1 through  11.   A basic  requirement  for each  QA program
plan is  that  either  it  is  or  can  be implemented and  that  its
implementation  can  be  measured  relative to  program objectives.
For the  States,  the  approval and  implementation of the  State  QA
program plan will be incorporated into  the State-EPA Agreement.

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                                    Guidance  for QA  PROGRAM  PLANS
                                    Date:  9-20-80
                                    Revision  Number  2
                                    Page  3 of  21
QUALITY ASSURANCE PROGRAM PLAN CONTENT REQUIREMENTS

     Sections  1  through  11  below describe the essential  elements
required  in  any  QA program plan and  indicate  format to  be  used.
All  eleven  elements  listed  must   be  considered  and  addressed.
Where an  item  is not  relevant, a brief  explanation  of why  it  is
not  relevant must  be  included.   Section  12 provides  a list  of
reference  documents that  may  be  used in the preparation  of  these
plans .

       1.0   Identification of Office, Region or Laboratory
             Submitting  Quality Assurance Program Plans

     Each QA program plan must have a cover sheet  (shown  on  pp.  5
and 6) listing the  following  information:

    °  Document Title
    °  Document Control Number (assigned by the submitting
       office)
    0  Unit's Full  Name and Address
    0  Name,  Address   (if  different  from  above),  and  Telephone
       Number of the Individual Responsible for the  Unit
    0  QA Officer
    0  Plan  Coverage shall identify all major organization units
       which are required to participate in the QA program
    0  Concurrences must  include the QA Officer for  the
       respective organization
    °  Approval will be by the RA or tfDA or Laboratory  Director,
       and the Director of QAMS

                        2.0  Introduction

     In this section,  a brief background,  purpose,  and  scope  of
the  QA program   is  set  forth.     This  section  must  state  the
rationale  for  QA  application  to  monitoring  and  measurement
activities and establish a basis for integrating the mandatory  QA
initiative into the program plan.

             3.0  Quality Assurance Policy Statement

     This policy  statement  provides the framework within which  a
unit  develops  and  implements  its  QA  program.    The  policy
statement  must  describe  the  unit's   goals  and  specify   those
requirements  and  activities  needed  to  realize   these  goals.
Paralleling  the  Administrator's  directive  of  May  30,  1979,  the
unit's  policy  statement  must emphasize  those  requirements and
activities needed  to  ensure that all data  obtained  are of  known
quality.  Policy is to be directed  towards a formal  commitment  of
time and  resources  necessary  to ensure  that data  are as precise
and accurate and as complete and representative as required.

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                                    Guidance  for QA PROGRAM  PLANS
                                    Date:  9-20-80
                                    Revision  Number 2
                                    Page 4 of  21
     The policy statement indicates management's commitment  to  QA
throughout  the  data generating  and processing  operations.   All
reported data must  be  accompanied  by  a calculation of precision
and accuracy.   Where appropriate,  a statement  on the complete-
ness,  representativeness, and comparability is to  be included.

                4.0  Quality Assurance Management

4.1   Introduction

      This  section  must present  the QA  management structure  of
      the  organization  and  its  relationship  to the  national
      program.    This  section  of  the  plan shows  the  interrela-
      tionships  between the  functional  units  and  the  subunits
      which  generate or  manage  data.    Also,  the relationship
      between the national program managers and the Regions  is  to
      be described.

4.2   Assignment of Responsibilities

      The office with overall QA responsibility for the organiza-
      tion  must  be   identified.   The  success  of  the  QA program
      depends on the QA office being organizationally  independent
      of data-generating groups.  In EPA, this office  must report
      to at  least a  Division  Director  in the  Regions  and Program
      Offices,  and a comparable level in ORD Laboratories and the
      National  Enforcement Investigations Center-Denver.   Quality
      Control  (QC)  responsibility  within the  various organiza-
      tional subunits should be stated.

      The  QA responsibilities of  national program managers vs.
      those  of  the  EPA Regions must be  described.  For  example,
      national  program  managers  will identify the monitoring and
      measurements which will  require  QA coverage by  Regions  or
      ORD  Laboratories, along  with minimum   specifications and
      acceptance criteria for  the  data  which  are generated.   The
      Regions would  be  responsible for  assuring  that  QA program
      and  project  plans meet  these requirements.   Both Program
      Offices and Regions will follow guidance provided by QAMS. -

4.3   Communications

      The  "organizational type"  chart  should  be used  to indicate
      the  internal  and  external  flow  of  QA  information and
      reports.   Examples of  information and  reports are  shown  in
      Section 4.5.

      The  flow   of   reports  and  other  QA  information  must   be
      addressed  and  should  specify  the  following:     (1)  the
      responsibility of the  QA  office;  (2)  what  levels  of the
      unit  will  receive  various  reports;   (3)   how  often the
      reports will be  issued;  (4)  who  will review  these  reports;
      and  (5) who will   take follow-up action,  if necessary.

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                                         ADMINISTRATOR
                                        Policy
         Report
                                QUALITY ASSURANCE MANAGEMENT STAFF

                                            (  QAMS )
                                                & Approval
     ASSISTANT ADMINISTRATORS  (AA)
   Concur A Submit:
REGIONAL ADMINISTRATORS (RA)
DEPUTY ASSISTANT ADMINISTRATORS  (DAA)
             OFFICES
                                           Review & Concur
                                                                                            APPROVAL
                         REGIONAL QUALITY ASSURANCE
                             MANAGEMENT OFFICE (RQAMO)
Prepare & Recommend
                                        Prepare  
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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 5 of 21
        QUALITY  ASSURANCE  PROGRAM  PLAN  IDENTIFICATION FORM
Document Title
Document Control Number
                                   (Internal Use Only)

Organization Title 	

      Address
Responsible Official 	 Telephone

      Title 	

Quality Assurance Officer 	 Telephone

      Address
                   (IfDifferent From Organization)

Plan Coverage 	

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                                    Guidance for QA PROGRAM  PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 6 of 21
Concurrences

(1)   Name _

     Title
                      (Quality Assurance Officer)


Signature 	 Date

(2)   Name 	

     Title	
                         (Responsible Official)


Signature 	 Date
Approval for Agency

(1)   Name 	

     Title
                           (Director, QAMS)

Signature 	 Date

Approval for Implementation

(1)   Name 	

     Title
               (RA, DAA, or National Laboratory Director)


Signature 	 Date _


Comments

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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 7 of 21
4.4   Document Control

      QA  reports   and  other  vital   information,   plans,   and
      directives  are  to be  maintained under  a  document control
      procedure  as  described  in  Section  1.4.1  of  the Quality
      Assurance Handbook  for Air  Pollution Measurement Systems,
      Volume  T(EPA-500/9-76-005).Distributionlistsof
      personnel who  need to  receive  QA  reports  and information
      should  be  maintained  as  part   of  the document  control
      system.

4.5   QA Program Assessment

      This    section   must   describe   how  an  organization  will
      continually   review   its   QA    program's   benefits    and
      effectiveness.

      Each   organization   is   required   to  conduct   periodic
      assessments  of   its   total   QA  program.    Based   on   these
      assessments,  a   semiannual  written  status report  of  QA
      activities  and  progress  will be  forwarded  to  the  QAMS or
      RQAMO.  These QA reports will include such  information as:

      1.  Status of or Changes to QA Program Plans
      2.  Status of QA Project Plans
      3,  Measures of  Data Quality
      4.  Significant  QA Problems, Accomplishments,
          and Recommendations
      5.  Results of Performance Audits
      6.  Results of Systems Audits
      7.  Status of QA Requirements for Contracts and Grants
      8.  Summary of QA Training

                  5.0   Personnel Qualifications

     Each organization must  assure that all personnel performing
tasks  and  functions  related  to   data  quality  have the  needed
education,  training  and  experience.    This  includes laboratory
technicians,  analysts,  maintenance   technicians,    supervisors,-
principal investigators,  statisticians, project  officers  and QA
staff.   Personnel  qualifications  and  training  needs  should  be
identified.

             6.0  Facilities, Equipment, and Services

     In  this  section,   the  unit's  approach  to  the selection,
evaluation  and  maintenance  (both  routine and  corrective)  of  its
equipment, facilities  and services is to be described.

     The  QA program  plan   should  address  general  environmental
aspects of  the  facilities  and equipment  which might impact data
quality (temperature,  humidity, lighting, dust levels, etc.).  It

                               8

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                                    Guidance  for  QA  PROGRAM  PLANS
                                    Date:   9-20-80
                                    Revision  Number  2
                                    Page 8  of  21
should  also   consider  maintenance   requirements  for  general
utilities  and  housekeeping  services  (voltage  control,  reagent
purity,  supply  of  air  and  water,   refrigerators,   incubators,
laboratory  hoods,  glove  boxes,  etc.).   In  addition,  this  plan
should identify the monitoring and inspection procedures, service
manuals, maintenance  procedures,  and  service agreements  utilized
to  maintain   performance   standards   for  equipment,  including
essential ancillary equipment.

                       7.0   Data  Generation

     This section of  the QA program plan must describe procedures
to assure the generation of reliable data by all environmentally-
related  measurement   activities.     To  assure   that  all   data
generated  are  scientifically valid, defensible,  comparable,  and
of known precision and accuracy, these plans much  provide for  the
use of QA project plans and SOPs.

7.1   Quality Assurance Project Plans

      Each QA  program plan must  identify the types of monitoring
      and  measurement activities  for  which  detailed  QA project
      plans must be developed and  followed.  QA project plans  are
      to be written  for  each specific  project- or  each continuing
      operation  by   the   responsible  Program  Office,   Regional
      Office,   Laboratory,    contractor,    grantee   or   other
      organization.   Project plans must contain the following, as
      applicable:

      0  Title Page,  with  provision for approval signatures
      0  Table of Contents
      0  Project Description
      0  Project Organization and  Responsibilities
      0  QA Objectives for Measurement Data, in terms of
         precision, accuracy, completeness, comparability and
         representativeness
      0  Sampling Procedures
      0  Sample Custody
      0  Calibration  Procedures and References
      0  Analytical Procedures
      0  Data Analysis, Validation and Reporting
      0  Internal QC  Checks
      0  Performance  and Systems Audits
      0  Preventive Maintenance Procedures and Schedules
      0  Specific Procedures to be used to routinely assess data
         precision, accuracy, comparability, and representa-
         tiveness of  specific measurement parameters involved
      0  Corrective Action
      0  QA Reports to Management

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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 9 of 21
      QA  project  plans  should  provide  for  the  review  of  all
      activities  which  could  directly  or  indirectly   influence
      data  quality   and  the  determination  of   those  operations
      which must  be  cover.ed by SOPs.   Activities to be reviewed
      include:

      0  General Network Design
      0  Specific Sampling Site Selection
      0  Sampling and Analytical Methodology
      0  Probes, Collection Devices, Storage Containers  and
         Sample Additives or Preservatives
      0  Special Precautions, such as heat, light, reactivity,
         combustability and holding times
      0  Federal Reference, Equivalent or Alternate Test
         Procedures
      0  Instrument  Selection and Use
      0  Calibration and Standardization
      0  Preventive  and Remedial Maintenance
      0  Replicate Sampling
      0  Blind and Spiked Samples
      0  Colocated Samplers
      0  QC Procedures,  such as intralaboratory and intrafield
         activities  and interlaboratory and interfield activities
      0  Documentation
      0  Sample Custody
      0  Transportation
      0  Safety
      0  Data Handling Procedures
      0  Service Contracts
      0  Measurement of Precision, Accuracy, Completeness,
         Representativeness and Comparability
      0  Document Control

     QA  project  plans   must  be   prepared   in  document  control
format, with provision for revision, as needed,  and with a record
of the official distribution.

7.2   Standard Operating Procedures

      SOPs should be  developed and used  to implement  routine QC
      requirements for all  monitoring  programs,  repetitive tests
      and  measurements  and  for  inspection  and maintenance  of
      facilities,  equipment and services.

      The  organization's  QA office  will assist  in  the  prepara-
      tion, review,  and approval  of  all SOPs.   These SOPs should
      be prepared in document control format and a record kept of
      the official distribution.   Once  prepared,  these  SOPs need
      only be included in the QA project plans by reference.
                              10

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                                    Guidance  for  QA  PROGRAM PLANS
                                    Date:   9-20-80
                                    Revision  Number  2
                                    Page 10 of  21
                       8.0  Data Processing

     QA  program   plans   summarize  how   all  aspects  of   data
processing will  be managed and  separately evaluated in order  to
characterize  and  maintain  the  integrity  and  quality  of  the
data.  Data  processing includes collection,  validation, storage,
transfer and  reduction.   Those  offices  operating Automated  Data
Processing and computer systems  for data processing  must describe
their  systems'  operations and  documentation.  Specific instruc-
tions should be addressed in QA  project plans.

8.1   Collection

      The  QA project  plan  must address  both manually collected
      data  and  computerized  data  acquisition   systems.     The
      internal  checks  that must  be  used  to  avoid errors  in  the
      data collection process should be identified.

8.2   Validation

      Data validation  is  defined as  the process whereby data  are
      accepted  or  rejected  based  on  a set  of criteria.    This
      aspect of  QA involves establishing  specified criteria  for
      data  validation.  "  The  QA project  plan  must  indicate  the
      specified criteria  that will be used  for  data  validation.

8.3   Storage

      At  every stage  of  data  processing  at  which  a permanent
      collection   of   data   is   stored,   procedures   must   be
      established  to   ensure  data  integrity  and  security.    QA
      project plans must  indicate how specific  types of data  will
      be  stored with  respect   to  media,   conditions,  location,
      retention time,  and access.

8.4   Transfer

      QA project  plans  will  describe  procedures  which must  be
      used" to ensure that data transfer is  error-free  (or have  arr
      admissable error rate),  that no  information is lost in  the
      transfer, and that  the input is completely recoverable  from
      the  output.   Examples of  data transfer  are:   copying  raw
      data  from a. notebook onto  a data   form  for  keypunching,
      converting a  written  data set to  punched cards or copying
      from  computer  tape  to   disk.    A  QA  project   plan  must
      indicate  a  minimum  number of data  transfer  steps  in  the
      data processing.

8.5   Reduction

      Data  reduction  includes  all processes  which change  either
      the  form  of expression   or  quantity  of  data   values   or

                                 11

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                                    Guidance  for  QA PROGRAM PLANS
                                    Date:   9-20-80
                                    Revision  Number 2
                                    Page  11 of  21
      numbers of  data  items.   This category,  includes  validation,
      verification,  and  statistical  and  mathematical  analysis.
      It  is  distinct  from data  transfer  in that  it entails  a
      reduction in the size or dimensionality of  the data  set.

      Validation  of  the  data reduction  process  itself  must  be
      addressed  (i.e.,  software validation)  appropriate  to  that
      level  of   effort   involved.     Common  to  each  type  of
      processing  is   the  capability  of  a reviewer  to reliably
      check the validity  of  this conversion  process against  some
      prescribed methodology.

                   9.0   Data  Quality Assessment

     QA program plans  must describe  how  all data generated  will
be  assessed  for  accuracy,  precision,  completness,   representa-
tiveness  and  comparability.    The  QA program must  require  that
data be  accompanied  by a  calculation of  precision and  accuracy.
Where appropriate,  a statement  on  the  completeness,  representa-
tiveness, and comparability also should be  included.

                     10.0  Corrective Action

     Each QA program plan will include provisions for establish-
ing  and  maintaining  QA  reporting  or  feedback   channels  to  the
appropriate  management   authority   to   ensure   that  early   and
effective corrective action  can  be  taken  when data quality  falls
below required  limits.    The  QA program  plans  also must  include
provisions  to  keep  responsible   management  informed   of   the
performance of all data  collection  systems and will describe  the
mechanism(s)  to  be  used  when corrective  actions are necessary.
Corrective action relates to  the  overall  QA management  scheme:
who  is  responsible  for  taking  corrective  actions;  when   are
corrective actions  to  be  taken;  and  who  follows  up  to see  that
corrective actions  have   been  taken  and  that  they have produced
the desired results.

     Corrective actions will be minimized  through  the  development
and  implementation  of   internal  controls  prior  to  an  adverse-
program  impact.    Each  measurement   system  must  have  limits  to
establish when corrective action must be  taken.   A procedure  must
be   established   for  each  measurement   system   to  show   what
corrective action will  be  followed  when  established  limits  for
this  procedure  have  been  exceeded.    The  level   within   the
organization  that is  responsible  for  taking  corrective  action
must be specified.

     Results  from the  following  QA activities   may  initiate  a
corrective action:
      A.  Performance Audits
      B.  Systems Audits
                               12

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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 12 of 21
      C.   Interlaboratory/Interfield Comparison Studies
      D.   Failure to Adhere to a QA Program or Project Plan or
          to SOPs

          11.0   Implementation Requirements  and  Schedule

     The QA program plan must be accompanied by an implementation
schedule.    An  example of  the  QAMS  implementation  schedule  is
shown in the Table on page 13.
                              13

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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 13 of 21
             IMPLEMENTATION  REQUIREMENTS  AND SCHEDULE
       Requirement

Agency QA Policy-General

Agency QA Policy-Contracts
  and Grants

Strategy for Developing
  Mandatory QA Program

Guidelines and Specifications
  for Preparing QA Program
  Plans

Guidelines for Implementing
  QA Requirements for Grants

Guidelines for Implementing
  QA Requirements for Contracts

Designation of QA Officers*

Model QA Program Plans (Ambient
  Air, Water, Region, Laboratory)

Quality Assurance Clearinghouse

Guidelines for Preparing QA
  Project Plans

Draft QA Program Plans Submitted

Agency QA Report

QA Programs/Plans Approved

QA Cost Study Report

QA Workshops  (QAOs, Project
  Officers, Grants Administra-
  tors)

QA Project Plans
By Whom

Administrator

Administrator



ORD/Work Group


OMSQA/QAMS




OMSQA/QAMS



OMSQA/QAMS


RAs, DAAs, Labs

ORD POs, ROs


OMSQA/QAMS

ORD POs, ROs


POs, ROs, Labs

OMSQA/QAMS

OMSQA/QAMS

ROs, ORD Labs

OMSQA/QAMS
      Date

      5-30-80

      6-14-80


      2-13-80


      9-20-80



      2-22-80


      2-22-80


      3-1-80

      3-24-80


      5-1-80

      6-30-80


      6-6-80

      6-2-80

      9-15-80-

      9-15-80

To Be Planned
POs, ROs, Labs        10-1-80
               and Continuing
*Regions and ORD have already designated QA Officers.

                              14

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                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 14 of 21
SPECIFIC GUIDANCE

     Technical details and other information on QA and QC can be
obtained from the documents listed below:
     EPA-600/9-76-005
     EPA-600/4-77-027A
     EPA-600/4-77-027B
Quality Assurance Handbook for Air
Pollution Measurement Systems,
Volume I—Principles
March 1976

Quality Assurance Handbook for Air
Pollution Measurement Systems,
Volume II—Ambient Air Specific
Methods (especially Section 2.0.9)
May 1977

Quality Assurance Handbook for Air
Pollution Measurement Systems,
Volume Ill—Stationary Source
Specific Methods
August 1977

Traceability Protocol for
Establishing True Concentrations of
Gases Used for Calibration and
Audits of Air Pollution Analyzers
Protocol Number2, June 1978"

Transfer Standards for Calibration
of Ambient Air Monitoring Analyzers
for Ozone
June 1978

List of Reference and Equivalent
Methods

Criteria, Procedures, and Forms for
the Evaluation of Ambient Air
Monitoring Programs--Laboratory and
Field
June 1979
     Federal Register
     Volume 44, 27604
     EPA-600/4-79-019
Ambient Air Quality Monitoring,
Reporting, and Surveillance
Provisions
May 10, 1979

Handbook for Analytical Quality
Control in Water and Wastewater
Laboratories
March 1979
Data
                              15

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                               Guidance for QA PROGRAM PLANS
                               Date:  9-20-80
                               Revision Number 2
                               Page 15 of 21
EPA-600/4-78-017
EPA-600/4-75-008
NTIS-PB-253258/AS

EPA-600/8-78-008
EPA-600/8-78-017
EPA-600/4-79-202
EPA-670/4-73-001
EPA-600/7-77-088
EPA-600/4-77-144
EPA-600/4-78-033
NTIS-PB-286981/AS
EPA-600/4-78-032
NTIS-PB-284850/AS
EPA-600/1-79-008
Procedures for the Evaluation of
Environmental Monitoring
Laboratories
March 1978

Interim Radiochemistry Methodology
for Drinking Water

Manual for the Interim Certification
of Laboratories Involved in
Analyzing Public Drinking Water
Supplies, Criteria,and Procedures
August 1978

Microbiological Methods for
Monitoring the Environment
December 1978

Methods for Chemical Analysis of
Water and Wastes
March 1979

Biological Field and Laboratory
Methods for Measuring the Quality of
Surface Water ana Effluents
July 1973

Handbook for Analytical Quality
Control in Radio-Analytical
Laboratories
August 1977

Quality Control for Environmental
Measurements CJsing Gamma-
Radiospectrometry
December 1977

Radioactivity Standards Distribution
Program, 1978-1979
June 1978

Environmental Radioactivity
Laboratory Intercomparison Studies
Program 1978-1979
June 1978

Manual of Analytical Quality Control
for Pesticides and Related Compounds
in Human and Environmental Samples
                        16

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     Environmental
     Toxicology
     Division, Health
     Effects Research
     Laboratory, U.S.
     EPA, Research
     Triangle Park,  NC
                                    Guidance for QA PROGRAM PLANS
                                    Date:  9-20-80
                                    Revision Number 2
                                    Page 16 of 21
Analysis of Pesticide Residues  in
Human and Environmental Samples—A
Compilation of Methods Selected  for
Use  in Pesticide Montoring Programs
     Other guidance documents for the development and implementa-
tion of the mandatory QA program are available from QAMS.   These
include:
     QAMS-001/80
Stragegy for  the Implementation of
the Environmental Protection
Agency's Mandatory Quality Assurance
Program
March 11, 1980
     QAMS-002/80
     QAMS-003/80
Guidelines and Specifications  for
Implementing Quality Assurance
Requirements for SPA Contracts and
Interagency Agreements Involving
Environmental Measurements
May 19, 1980

Guidelines and Specifications  for
Implementing Quality Assurance
Requirements for EPA Grants and
Cooperative Agreements Involving
Environmental Measurements
September 30, 1980
     QAMS-004/80
     QAMS-005/80
Guidelines and Specifications for
Preparing Quality Assurance Program
Plans
September 20, 1980

Guidelines and Specifications for
Preparing Quality Assurance Project
Plans
October 17, 1980

A Model Quality Assurance Program
Plan for Regional Offices
May 1980

A Model Quality Assurance Program
Plan for the Office of Air Quality
Planning and Standards
May 1980

17

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       Guidance for QA PROGRAM PLANS
       Date:  9-20-80
       Revision Number 2
       Page 17 of 21
A Model Quality Assurance Program
Plan for the Office of Water
Planning and Standards'
May 1980

A Model Quality Assurance Program
Plan for the Health Effects Research
Laboratory-Research Triangle Park,
North Carolina
May 1980

A Model Quality Assurance Program
Plan for the Environmental Research
Laboratory-Narragansett
May 1980
 18

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                                    Guidance  for  QA  PROGRAM PLANS
                                    Date:   9-20-80
                                    Revision  Number  2
                                    Page 18 of  21
DEFINITION OF TERMS

    Definitions of  key terms used  in this guidance material  are
    given below:

    AUDIT  - a  systematic  check  to  determine  the  quality   of
             operation of  some  function or activity.   Audits  may
             be of  two basic  types:    (1)  performance audits  in
             which  quantitative  or  qualitative data are  indepen-
             dently"1^for   comparison  with   routinely
             obtained  data  in  a  measurement   system,   or   (2)
             systems audits  of  a qualitative nature that  consist
             of  an  on-site  review  of  a  laboratory's   quality
             assurance   systems   and   physical  facilities   for
             sampling, calibration  and measurement.

    CONTRACT   - the  legal instrument  reflecting a relationship
             between the Federal  Government and  a State or  local
             government  or other  recipient:    (1}  whenever  the
             principal   purpose   of   the   instrument   is   the
             acquisition,  by   purchase,   lease,  or   barter   of
             property  or  services  for the  direct benefit or  use
             of  the  Federal  Government;  or   (2)  whenever   an
             executive agency determines,  in a  specific instance,
             that  the  use  of  a  type of  procurement contract  is
             appropriate.

    COOPERATIVE AGREEMENT   -the legal  instrument reflecting  the
             relationship  between   the  Federal Government  and  a
             State   or   local   government   or   other   recipient
             whenever:     (1)   the   principal   purpose  of   the
             relationship  is  the   transfer  of  money,  property,
             services, or  anything of value to  the State or  local
             government or other recipient  to accomplish a  public
             purpose  of  support  or   stimulation  authorized   by
             Federal   statute,   rather   than   acquisition,   by
             purchase,  lease,  or barter  of property or services
             for  the  direct  benefit  or  use   of  the  Federal
             Government;   and   (2)   substantial  involvement   is-
             anticipated between the  executive agency  acting  for
             the  Federal  Government  and  the  State   and   local
             government or other  recipient during performance  of
             the contemplated activity.

    DATA QUALITY  -  the totality of  features and characteristics
             of data that  bears on  its ability  to satisfy a  given
             purpose.   The  characteristics of  major   importance
             are  accuracy, precision,  completeness, representa-
             tiveness,  and comparability.  These characteristics
             are defined as follows:

                              19

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                                Guidance  for QA PROGRAM  PLANS
                                Date:  9-20-80
                                Revision  Number 2
                                Page 19 of  21
         0  accuracy   -   the   degree   of   agreement   of   a
            measurement  (or an  average of measurements  of  the
            same  thing), X,  with  an  accepted  reference  or
            true   value,   T,   usually   expressed   as   the
            difference  between the  two  values,  X-T,  or  the
            difference  as  a percentage  of  the  reference  or
            true value,  100  (X-T)/T,  and sometimes expressed
            as  a  ratio,  X/T.   Accuracy is  a  measure of  the
            bias in a system.

         0  precision  -  a measure  of  mutual agreement  among
            individual  measurements  of  the  same  property,
            usually under prescribed similar conditions.

            Precision is most desirably expressed in terms  of
            the  standard  deviation.    Various   measures   of
            precision  exist depending  upon  the "prescribed
            similar conditions*"

         0  completeness -  a  measure of the amount of  valid
            data obtained from  a  measurement system compared
            to  the  amount  that was expected  to be obtained
            under correct normal conditions.

         0  representativeness  -   the  degree  to which data
            accurately    and     precisely     represent     a
            characteristic   of   a   population,   parameter
            variations   at   a   sampling   point,   or    an
            environmental condition.

         0  comparability - a  measure  of the confidence with
            which one data set  can  be compared to another.

DATA  VALIDATION -  a  systematic   effort  to  review  data   to
         identify  any outliers or  errors  and  thereby  cause
         deletion or flagging of suspect values  to  assure  the
         validity of  the data  to  the user.   This "screening"
         process  may  be  done  by  manual  and/or  computer
         methods,   and   it   may   utilize   any   consistent'
         techniques  such  as  sample  limits  to screen  out
         impossible   values    or    complicated    acceptable
         relationships of the data with other data.

ENVIRONMENTALLY-RELATED   MEASUREMENTS-  a   term   used    to
         describe   essentially   all   field   and   laboratory
         investigations  that   generate  data  involving   the
         measurement  of  chemical,   physical,  or   biological
         parameters   in   the   environment;   determining   the
         presence or  absence of priority pollutants in  waste
         streams;   health   and   ecological   effect  studies;
         clinical    and     epidemiological    investigations;
         engineering   and   process   evaluations;   studies
                            20

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                                Guidance for QA PROGRAM PLANS
                                Date:  9-20-80
                                Revision Number 2
                                Page 20 of 21
         involving  laboratory  simulation  of  environmental
         events;  and  studies  or  measurements of pollutant
         transport, including diffusion models.

GRANT  -     the    legal      instrument     reflecting   the
         relationship  between  the  Federal  Government  and  a
         State  or  local government  or  other recipient  in
         which  (1)  the  principal  purpose of the relationship
         is  the  transfer  of money,  property,  services/  or
         anything  of  value  to the  State  or local government
         or other  recipient  in order  to  accomplish  a public
         purpose  of  support  or   stimulation   authorized  by
         Federal   statute,    rather  than   acquisition,    by
         purchase,  lease, or  barter,  or property or services
         for  the  direct  benefit  or  use  of  the  Federal
         Government;  and (2)  no  substantial  involvement  is
         anticipated between the executive  agency, acting for
         the   Federal   Government,  and   State   or   local
         government or  other  recipient during performance  of
         the contemplated activity.

GRANTEE  -  any  individual,  agency, or  entity which  has  been
         awarded  a grant pursuant to grant  regulations.

PERFORMANCE   AUDIT-  planned   independent   check  of    the
         operation  of  a  measurement  system  to  obtain   a
         quantitative  measure  of   the  quality  of  the   data
         generated.    This  involves  the  use  of  standard
         reference  samples  or materials  which  are certified
         as   to  their  chemical   composition   or  physical
         characteristics.

QUALITY  ASSURANCE -   (1)  the total  integrated  program   for
         assuring   the   reliability   of   monitoring    and
         measurement data;

                       (2)   a  system   for   integrating   the
          quality  planning,  quality assessment,  and quality
          improvement   efforts   of  various   groups   in   an
          organization  to  enable   operations   to  meet   user
          requirements  at an economical level.  In pollution
          measurement systems, quality assurance is concerned
          with  all of the activities  that  have an important
          effect  on  the  quality  of  the.  pollution  measure-
          ments,  as  well  as  the establishment of methods  and
          techniques  to  measure  the quality of the pollution
          measurements.     The  more   authoritative  usages
          differentiate   between    "quality   assurance"    and
          "quality  control," where quality  control  is   the
          system  of activities to provide a "quality product"
          and quality  assurance  is the "system of activities
          to  provide  assurance  that  the  quality  control
          system  is performing adequately."
                          21

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                                Guidance  for QA  PROGRAM  PLANS
                                Date:  9-20-80
                                Revision  Number  2
                                Page  21 of  21
QUALITY ASSURANCE PROGRAM PLAN  -    an   orderly     assembly
         of management  policies,  objectives, principles,  and
         general procedures  by  which an agency or  laboratory
         outlines how it intends to  produce  quality data.

QUALITY ASSURANCE PROJECT PLAN  -     an   orderly    assembly
         of  detailed  and  specific  procedures  by  which  an
         agency  or  laboratory  delineates   how   it  produces
         quality data  for  a  specific  project or measurement
         method.   A given  agency  or  laboratory  would  have
         only one  quality assurance  manual,  but would  have  a
         quality assurance plan for each of its  projects  or
         programs   (group    of   projects   using   the    same
         measurement  methods;   for   example,  a
         service group might  develop  a  plan  by
         instrument since the service is provided
         of projects).
 laboratory
 analytical
to a number
STANDARD  OPERATING PROCEDURE -  an  operation,  analysis,  or
         action whose mechanics are thoroughly prescribed and
         documented  and  which  is  commonly  accepted  as the
         usual  or  normal   method  for  performing  certain
         routine or repetitive tasks.
QUALITY CONTROL   -the routine  application  of  procedures for
         obtaining prescribed standards of performance in the
         monitoring and measurement process.
                          22

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