United States Environmental Protection Agency September 23, 1969 Report of Audit E1GM7-05-0571-81926 EPA's Office of Criminal Investigations ------- TABIE OF CONTENTS Page SCOPE AND OBJECTIVES 1 SUMMARY OF FINDINGS 2 ACTION REQUIRED 8 BACKGROUND 8 SUMMARY OF OCI's CRIMINAL INVESTIGATIONS FOR FISCAL 1984-1986 10 FINDINGS AND REOCMMENDATIONS 1. OCI's COMPLIANCE WITH INVESTIGATIVE STANDARDS 18 2. A FORMAL AND INDEPENDENT QUALITY ASSURANCE FROGRAM WILL HELP ASSURE INVESTIGATIVE PRODUCTIVITY 29 3. AN ACTIVE PAID INFORMANT PROGRAM WOULD BENEFIT EPA's CRIMINAL ENFORCEMENT ACTIVITIES 36 EXHIBITS 1. MONETARY PENALTIES AND TIME OF ACTUAL INCARCERATION IMPOSED . . 42 2. PRODUCTIVITY MEASURES USED BY MAJOR FEDERAL LAW ENFORCEMENT AGENCIES 46 APPENDICES 1. ASSISTANT AEMINISTRATOR FOR ENFORCEMENT AND COMPLIANCE MONITORING REPLY TO OIG CRAFT REPORT 48 2. ASSISTANT AEMINISTRAIOR FOR ADMINISTRATION AND RESOURCES MANAGEMENT REPLY TO OIG CRAFT REPORT 50 3. GENERAL COUNSEL REPLY TO OIG CRAFT REPORT 51 4. DISTRIBUTION 53 ------- V V P as Xj lazy UNITED STATES ENVIRONMENTAL PROTECTION AGENCY WASHINGTON. D C. 20460 SEP 23 |98g OFFICE OF THE INSPECTOR GENERAL MEMORANDUM SUBJECT: Audit Report No- E1GM7-05-0571-81926 Review of the Environmental Protection Agency's Office of Criminal I FRCM: Ernest E. Bradley III Assistant Inspector G TO: Thomas L. Adams, Jr. Assistant Administrator for Enforcement and Compliance Monitoring Charles L. Grizzle Assistant Administrator for Administration and Resources Management We have completed an audit of the Office of Criminal Investigations (OCT) of EPA's National Enforcement Investigations Center (NEIC). The objectives of our audit were to determine whether OCI: 1. Establishes investigative priorities and procedures to ensure that individual case tasks are performed in an efficient, effective and timely manner. 2. Coordinates its activities with the Agency's regional offices to ensure effective and efficient use of available resources. 3. Addresses all relevant aspects of the investigation in investigative reports and assures that those reports are accurate, objective, timely, understandable, and logically organized. 4. Performs and documents quality assurance reviews that ensure work performance adheres to established policies and procedures, meets standards of performance for criminal investigators, and is carried out economically, efficiently, and effectively. SOOFE AND OBJECTIVES ------- We extensively used the President's Council on Integrity and Efficiency (PdE) Interim Professional Standards for Investigations in performing our audit. A Special Agent from our Office of Investigations assisted us in reviewing case files to determine if OCI investigators met professional standards. We also used a guide prepared by the U.S. General Accounting Office for their review of investigative functions within the Office of Inspectors General. We performed the audit in accordance with the Standard for Audit of Governmental Organizations. Programs. Activities. and Functions issued by the Comptroller General of the United States. In the course of our review, we identified and reviewed internal controls that would affect the criminal enforcement program. The weaknesses we found are included in this report. No other issues came to our attention which we believed were significant enough to warrant expanding the scope of this audit. We conducted our fieldwork from March 30, 1987 to March 31, 1988. To determine the OCI's satisfactory ccanpliance with the PCIE investigation standards, we reviewed (1) OCI's policies, procedures, and practices and (2) closed criminal cases at OCI offices in Chicago, Kansas City, Atlanta, Dallas, and [Denver. At these locations, we included all closed cases that were opened during FYs 1984-1986. We included FY 1984 and 1985 closed cases because several of these cases were closed during our review. To further help us assess the criminal investigation program, we inter- viewed OCI managers and Special Agents at the offices we visited. We also discussed OCI activities and coordination with regional program managers. Finally, we discussed with officials frcm the Federal Bureau of Investigation certain aspects of their informant program and the value of informants to their investigation program. We issued our draft report on August 3. 1988 to the Assistant Administrators for (1) Enforcement and Compliance Monitoring and (2) Administration and Resources Management and the General Counsel, and requested a reply by August 31, 1988. A copy of each reply to our draft audit report is attached as Appendices 1, 2, and 3, respectively. SUMMARY 0? FINDINGS The Mministrator has stated that the Agency must continue to implement aggressive enforcement actions against those who choose to violate environmental laws and regulations. As part of this aggressive effort, the Agency's criminal enforcement capability adds credibility to administrative and civil court actions by demonstrating the Agency's willingness to punish with significant fines and incarceration those convicted of serious environmental crimes. Accordingly, the criminal enforcement program must investigate serious violations in accordance with professional standards and bring the cases to successful closure. -2- ------- Our review shewed OCI satisfactorily complied with most aspects of the investigative standards we tested. Recent management actions will further strengthen carpi iance with these standards. In addition, implementation of an independent periodic quality assurance program will better ensure maximum investigative productivity is achieved and that the Agency will successfully bring to closure, cases involving flagrant violations of environmental statutes and regulations. Implementation of a paid informant's program should also allcw the criminal enforcement program to more aggressively pursue flagrant violations. 1. Compliance With Investigative Standards OCI generally complied with the five categories of professional standards for investigations in the areas we tested (independence, due professional care, planning, execution and reporting). OCI satisfactorily ccnplied with all aspects of one standard, reporting. However, actions were needed to better ensure OCI investigators fully ocanply with certain aspects of four standards: independence, due professional care, planning, and execution. OCI has already acted to better ensure compliance with the independence, due professional care, and execution standards. Independence Although we found no evidence of impairment, OCT needed to take an additional action to better ensure compliance by requiring GS-12/13 Special Agents to file Confidential Statements of Employment and Financial Interests. When Statements of Employment and Financial Interests were received, our review disclosed that the responsible reviewing official did not sign all statements as evidence of supervisory review. We discussed these issues with OCI officials. We recommended that OCI develop appropriate procedures to require Special Agents (GS-12 and above) to submit confidential disclosure statements and ensure each confidential disclosure statement contains evidence of super- visory review. OCI officials agreed with our finding and are taking steps to implement our recommendations. Due Professional Care Our review showed that cases remain open for significant time with little or no documented activity. As of March 31, 1988, 51 criminal cases had been opened for at least 18 months. Thirty-ei^t of these cases have been under review by the U.S. Attorney's office for several months. OCT has taken action to address this issue. Planning Although OCI's organizational planning process ccnplied with the planning standard, our review shewed regions varied significantly in assisting OCT in developing OCI priorities. Consequently, OCI is less assured that all regional enforcement priorities are fully addressed. We are reccmmending the Assistant Administrator for Enforcement and -3- ------- Compliance Monitoring work with the Agency's Enforcement Management Counsel to ensure all regions provide complete regional responses to the NEIC Director on regional enforcement priorities. Regarding individual case planning, our detailed review showed that Special Agents prepared case coordination reports in accordance with the Special Agent Manual. However, since the Manual required only a summary, in general terms, of the anticipated future course of investi- gation, an agent's description of future courses of action may not have always adequately described the standard's planning elements. If investigators do not provide this information, management will have more difficulty in determining whether resources actually expended are commensurate with the priority given the investigation and whether open cases should remain open or be closed. Execution (Xir review of 89 closed cases disclosed that the investigations met the elements of the execution standards with the exception of timeli- ness as discussed in this finding under due professional care. Reporting We examined the reports in the 89 cases covered by our review. OCI satisfactorily complies with this standard. Our draft report recommended that the Assistant Administrator for Enforcement and Compliance Monitoring (a) initiate a process to ensure complete regional responses to the NEIC Director of regional enforcement priorities and (b) ensure agents properly prepare case opening reports. The Assistant Administrator substantially agreed with our draft report finding and recommendations. To ensure ccmplete regional responses to the NEIC Director's request for regional priorities, the Assistant Administrator suggested that he send the request directly to the Regional Administrators. This will facilitate follow-up by senior OECM management to assure OCI incorporates regional priorities in carrying out its activities. Hie action planned by the Assistant Administrator, will better ensure complete regional responses of regional enforcement priorities. As the Assistant Administrator is the action official for this finding, he needs to take steps to implement our draft report reccrnnendation to ensure agents properly prepare case opening reports. We request the Assistant Administrator provide us documentation to shew that OECM officials implement his proposed procedures. 2. A Formal. And Independent Quality Assurance Program Will Help Assure Investigative Productivity OECM does not have an independent quality assurance program to ensure that OCI is performing in an efficient and effective manner. Consequently, OECM -4- ------- senior management loses a means for determining whether OCT area offices open and develop cases which meet the Agency's objective that criminal cases serve as a timely and forceful deterrent against environmental laws. NEIC began an in-house quality assurance review of its area offices in 1984 and 1985. These initial reviews shewed several significant issues that needed management's attention. For example, the 1984 review found: o Coordination with EPA's Emergency Response Brandies appeared to be of major concern. The priority of on-scene coordinators was in clean-up operations rather than in potentially identifying the responsible parties. OCI area offices indicated they were rarely notified of a potential criminal case which on-scene coordinators became aware of because of an emergency response situation. OCT officials believed clear guidance was needed fran Regional Administrators or Deputy Regional Administrators concerning notification of OCI by Emergency Response Teams. OCI believed a nationwide policy frcm the Administrator's office could be helpful in this matter. The 1985 review also disclosed significant issues. For example: o One office needed to set priorities in line with the guidance issued by Headquarters, and refrain fran pursing cases with lew priorities. There was a lack of clear priorities being set when it came to opening cases. In addition, the review team found that considerable improvements were needed in the quality of investigations, and the types of violations which are pursued. Too much emphasis was placed on merely opening cases and making referrals to the Justice Department to increase the statistics for the criminal enforcement programs. A review, however, was not made in 1986 to ensure identified deficiencies were corrected. NEIC officials informed us that they performed another review in 1987, but they did not document the results. A review in 1988 is not planned. In addition, these reviews were conducted largely by OCI staff. An independent quality assurance program is important to help assure management that quality enforcement cases are timely pursued and success- fully resolved. The Agency must focus on results. After selecting the right cases and enforcement responses, the Agency must follcw through and bring the cases to closure. We recanmended in our draft report that the Assistant Administrator for Enforcement and Ccsnpliance Monitoring implement periodic formal manage- ment reviews of OCT area offices composed of individuals independent of the area offices under review. The Assistant Administrator substantially agreed with our draft report finding and recommendations. He provided us two memoranda to show actions he has taken to better ensure the effectiveness of NEIC support activities. He added that OECM's responsibilities in the Criminal Enforcement Program enccrnpass the Office of Criminal Enforcement Council as well as OCI. -5- ------- Accordingly, he will establish independent reviews which will cover all facets of the program including investigative, legal, policy, and administrative operations. The report will be directed to him. The action planned by the Assistant Administrator substantially corrects the deficiency cited in our draft report. We recommend the Assistant Administrator take appropriate action to ensure senior OECM officials implement his proposed action for conducting independent reviews of the criminal enforcement program. We request the Assistant Administrator provide us a copy of the procedures implementing the review process. 3. An Active Paid Informant Program Would Benefit Criminal Enforcement OCI does not have an active paid informant program because of delays in receiving legal advice regarding the mechanics of making such payments and funding undercover operations. Consequently, OCI's enforcement of environmental laws cam be adversely affected when it is unable to pursue leads because agents are unable to riake necessary informant payments. Informants are important to a criminal investigative program. The Federal Bureau of Investigation (FBI), for example, considers development of informants as a critical investigative tool. An October 1978 memorandum frcni the FBI Director to all FBI Special Agents stated: . . . Other than the intelligence and resourcefulness of our investigative personnel, infomar.ts are our single most valuable investigative tool. Because informants are so valuable, every effort must be made to obtain ma>:±num benefit from their use. FBI officials advised us that they have ar, active paid informant program. OCI's ability to pursue enforcement oopoitunities is adversely affected by the lack of a paid informant program. OCI Special Agents in Charge (SAC) provided us examples of leads th£:t cculd not be investigated because there was a need for informant remuneration: o One SAC explained that an informant had knowledge of a company ille- gally disposing of hazardous wsirta. The validity of the allegation could not be substantiated independently by OCI and payments to the informant were necessary. The lead was iwt investigated because payments could not be made to tne informant to determine the validity and extent of the illegal disposal cf waste. o A SAC received two separate and presumably unrelated inquiries fron anonymous informants. Both informants inquired as to the possibility of receiving payments from EPA in return for information leading to the conviction of environmental violators. One informant indicated that he was a current employee of an Alaskan corporation which was illegally disposing of hazardous waste. The other employee indicated that he was a current employee of a major Washington corporation illegally disposing of hazardous waste and making false reports to the Government. Neither informant would provide any additional informa- tion without remuneration. -6- ------- Od has a major responsibility towards enforcing the Agency's environmental laws. An active paid informant program is important to help ensure that the Agency's enforcement resources are used to maximum benefit. Without an active informant program, the Agency lessens its chances of uncovering and penalizing the most flagrant violations. OECM, the Office of General Counsel, and the Office of Administration and Resources Management need to work out the details of making payments for undercover operations and payments to informants. We recanmended in our draft report that the Assistant Administrators for (a) Enforcement and Compliance Monitoring and (b) Administration and Resources Management, and the General Counsel resolve the details leading up to approval of an informants program. Hie Assistant Administrator for Enforcement and Compliance Monitoring should then initiate the informant program. Hie Assistant Administrator for Enforcement and Oonpliance Monitoring agreed with our draft report recommendations. Hie Assistant Administrator for Enforcement and Compliance Monitoring and General Counsel requested additional information so that each Assistant Administrator and the General Counsel can clearly identify their respective responsibilities. The General Counsel's response completes his responsibility by confirming that the Agency can use its appropriations to investigate violations of environmental statutes and regulations. The General Counsel's response also confirmed that an imprest fund can be used for undercover operations and payments to informers. His response added that his offioe discussed with NEIC and Financial Management Division staff the issue of dollar limitations on imprest fund transactions. This discussion included procedures to follow to raise current dollar limits on imprest fund transactions if the current limits are inadequate. We recommend that the Assistant Administrators for (1) Enforcement and Compliance Monitoring and (2) Administration and Resources Management implement our draft report recommendations. We also recommend the Assistant Administrator for Enforcement and Compliance Monitoring ensure all Special Agents are aware of any additional procedures needed to control payments to informants. * * * ~ The Assistant Administrator for Enforcement and Compliance Monitoring, provided us, in various instances, additional information regarding the findings in our draft report. After reviewing this data, we made appropriate changes to our findings before we finalized this report. In responding to our draft report, the Assistant Administrator for Enforcement and Compliance Monitoring also added that he found the study performed in a professional manner and he expects the findings will be quite helpful in improving the performance of the Agency's criminal enforcement program. He stated, however, that neither he nor the Deputy Assistant Administrator for Criminal Enforcement were consulted concerning this audit. After further discussion of this cement with senior OECM and NEIC officials, ve view the Assistant Administrator's ocranents an internal OECM natter. A March 17, 1987 memorandum from the Assistant Inspector -7- ------- General for Audit to the Assistant Administrator informed him of our review and on March 24, 1987 OIG and OECM officials met to discuss the nature of our review. NEIC officials also stated that we kept them well informed about our audit's progress through position papers and briefings of the issues discussed in our report. ACTION REQUIRED In accordance with EPA Order 2750, the action officials are required to provide this office a written response to the audit report within 90 days of the audit report date. BACKGROUND Since the early 1970s, numerous Federal statutes have been passed and reauthorized to cover all environmental media (water, air, toxics, noise, hazardous waste, etc.). Enforcement of these statutes and their accompanying regulations has been the principal function of the U.S. EPA. Since then, grcwing public awareness of the need to protect the environment has resulted in significant programs on both the Federal and State levels to enforce environmental requirements. In June 1976, the first extensive guidelines for proceeding in criminal cases were issued by the Agency's Assistant Administrator for Enforcement. Fran that time until late 1980, criminal cases referred to the Department of Justice were handled by the then existing Office of Enforcement, without the benefit of a trained investigative staff. In January 1981, the Attorney General of the United States confirmed the authority of EPA to initiate, or assist in investigations, into potential violations of the criminal provisions of the environmental statutes that the Agency administers. The National Enforcement Investigations Center (NEIC) headquartered in Denver, CO, which is under EPA's Office of Enforcement and Carpiiance Monitoring (OECM), established an Office of Criminal Investigations (OCT) to manage the criminal investigative staff. In the fall of 1982, the Agency hired an in-house staff of 23 experienced criminal investigators formerly with such law enforcement agencies as the Federal Bureau of Investigation, the Drug Enforcement Administration, the Bureau of Alcohol, Tobaoco and Firearms, and the Internal Revenue Service. The investigative staff is new 49 agents. Hie agents operate out of eleven locations— Washington, DC and the ten EPA regions. NEIC is headquartered in Denver. The Agency has a staff of attorneys experienced in both criminal and environmental law who work with the investigators and the Department of Justice in the actual prosecution of criminal cases. They are located at EPA Headquarters within OECM. Besides providing legal and policy guidance and general advice to the investigators and the Agency in criminal enforce- ment matters, OECM attorneys along with designated regional attorneys, act as the primary source of expertise within the Agency for criminal cases. -8- ------- In recent years, Congress has been a major impetus behind the Federal Government's oumniitment to making environmental criminal enforcement a top priority. As the various environmental statutes are reauthorized, Congress has upgraded criminal enforcement provisions from misdemeanors to felonies and increased the maximum levels of incarceration and monetary penalties for convicted offenders. Indicative of this trend are the criminal penalties contained in the Hazardous and Solid Waste Amendments of 1984, the Safe Drinking Water Act Amendments of 1986, the Superfurd Amendments and Reauthorization Act of 1986, and the Water &iality Act (Clean Water Act Amendment) of 1987. The Agency expects this trend to continue as reauthorization is considered for the Clean Air Act and Federal Insecticide, Fungicide, and Rodenticide Act. The following summarizes the Agency's request for funds for the criminal investigations program for fiscal 1986, 1987, and 1988: Fiscal Year Funds Workvear 1986 $925,200 25.0 1987 1,961,500 35.0 1988 2,330,200 42.4 The Agency stated in its Justification Of Appropriation Estimates For Committee On Appropriations that these increases were to allow the criminal investigation program to continue to operate as a national network with emphasis on close coordination with administrative and civil judicial enforcement initiatives. In addition, the program expects a significant increase in criminal activity due to the provisions of the reauthorized Resource Conservation and Recovery Act (RCRA) and water quality enforcement (where new felony provisions provide irtproved opportunities for deterrence). The Federal Bureau of Investigation (FBI) assists EPA in investigating environmental offenses. The FBI reports that increased funding has been integral to its success in investigating environmental crimes. Through in-house training seminars sponsored by FBI headquarters, more than 100 special agents have received training in the identification and investi- gation of environmental crimes. Currently, the FBI has about 160 active environmental crimes investigations assigned to 90 special agents nationwide. The FBI reports that it has used aerial surveillance, long range photography, closed circuit television, remote monitoring, paid informants, and electronic surveillance to investigate environmental offenses. In a December 1987 landmark prosecution resulting from a joint FBI-NEIC investigation, the FBI funded toxicology examinations of three individuals for proof of chemical poisoning by their employer under the "knowing endangerment" provision of RCRA. Test results were presented at the trial, which resulted in the corporation's conviction for having knowingly placed the employees in imninent danger of death and bodily injury through the illegal storage and disposal of chemical wastes. -9- ------- SUMMARY OF OCT'S CRIMINAL INVESTIGATIONS FOR FISCAL 1984-1986 This section summarizes as of March 31, 1988, the results of CCI's criminal investigations opened during fiscal 1984 through 1986. These statistics by themselves do not determine the success of either the criminal investigative program or the Agency's success in deterring violations of environmental laws. In this regard, the Agency's Draft Criminal Enforcement Strategy explains that the Agency considers criminal enforcement as a means, together with civil, judicial and administrative remedies, of gaining compliance by the regulated conmunity. Accordingly, the Agency's policy has been that criminal cases are effective when all media programs use criminal enforcement as one of the options available to them, along with civil and administrative remedies, to help achieve their ccsnpliance goals. The strong deterrence aspect of criminal enforcement is achieved when program officials select the strongest cases to pursue. This section shews the results of the Agency's efforts to use criminal enforcement as one means to obtain compliance by the regulated community. Our review, including discussions with senior regional officials, shows additional recent efforts to streamline and strengthen the enforcement process. These actions are discussed in our report. Further, the issues we discuss under the Findings and Reccaranendations Section of our report will help assure senior management that maximum productivity is achieved by the criminal investigative program. Statistical Summary CCI opened 227 cases from October 1, 1983 to September 30, 1986, (three fiscal years) . OCI has closed 176 cases of the 227 cases as of March 31, 1988, for various reasons ranging frcsti criminal convictions to referrals to other agencies. This section of our report discusses the breakdown of these cases. The pie chart on the next page categories tlie 227 cases. -10- ------- STATUS OF OCI CASES OPENED BETWEEN OCTOBER 1, 1SB3 AND "SEPTEMBER 30 , 1986 AS OF HftRCH 31 . 1988 7-OTAL CASES 227 OPEN CASES 51/22.51 r" i—¦ INDICTMENTS 51/22.5* I J DECLINED PROSECUTION [- 20/8.71 UNFOUNDED ALLEGATIONS 21/9.31 INSUFFICIENT EVIOENCE 29/12.8% NOTE: NUMBER OF CASES/ PERCENTAGE OF TOTAL CASES REFERRED TO OTHERS 55/24.21 ------- The following chart shews by region the status of the 227 cases opened in FYs 1984, 1985 arri 1986. NUMBER OF CASES BY REGION _1 _2 _3 _4 _5 _6 _7 _8 _9 10 i!1 Total Indictments 4 4 3 1 4 1 4 11 6 10 3 51 Open Cases 2 5 5 3 4 6 5 9 4 5 3 51 Referred To Others 2 0 4 11 6 5 3 11 3 6 4 55 Unfounded Allegations 0 0 2 8 1 2 2 1 1 2 2 21 Insufficient Evidence 2 1 3 4 2 1 3 5 5 3 0 29 Declined Prosecution 1 1 3 2 2 0 1 5 4 1 0 20 Total 11 11 20 29 19 15 18 42 23 27 12 227 1 Note: Region 11 is the NEIC Special Investigations Unit which handles cases of nationwide significance. This chart does not reflect cases opened prior to FY 1984 which have been closed. For example, NEIC officials advised us that Region 4 closed in FY 1986 six cases opened prior to FY 1984, which resulted in indictments, penalties or imprisonment. In addition, officials advised us of severed reasons for the variance between offices in cases resulting in indictments, penalties or imprison- ment. These include: (1) the length of time to develop specific cases and have them reviewed by the Department of Justice, (2) recent establishment of Kansas City and Dallas offices by NEIC in fiscal 1984 and 1985, (3) educating and obtaining the commitment of Assistant U.S. Attorneys (ADSA) to process environmental violations. Until recent reauthorizations of environmental statutes, violations of environmental statutes were only misdemeanors as discussed belcw. Felony Provisions Not In All Statutes The Agency's policy to seek felony provisions in environmental statutes upon reauthorization by Congress should result in AUSAs giving environmental offenses higher priority. For example, in 1986, the enactment of the Resource and Conservation Recovery Act (RCRA) amendments included felony provisions for serious violations. The Agency's Draft Criminal Enforcement Strategy explains that the strategy of the Criminal Enforcement Program is to seek an increase in the penalties to felony level crimes for all of the serious violations of each environmental statute. At the time we ccnpleted our review, the following environmental acts contained felony provisions. -12- ------- o Resource Conservation Recovery Act (RCRA). o Safe Drinking Water Act. o Clean Water Act. o Comprehensive Environmental Response, Compensation and Liability Act of 1980. The following environmental statutes still do not contain felony provisions. o Clean Air Act. o Toxic Substances Control Act. o Federal Insecticide, Fungicide, and Rodenticide Act. The enactment of felony provisions in these remaining statutes, according to NEIC and OCT officials, would enhance the ability of the criminal enforcement program in carrying out its responsibilities. The following sections discuss the segments of the pie chart. Indictments Investigative productivity is extremely difficult to measure. According to a Department of Defense Inspector General (DOD-IG) informal survey, indict- ments, convictions, referrals to U.S. Attorneys and fines and penalties are used by other law enforcement agencies to measure investigative productivity. The survey summarized the results of investigative productivity measures used by six major law enforcement agencies and three Assistant Inspectors General for Investigations. The following table summarizes the produc- tivity measures that other agencies most frequently use: FREQUENTLY USED MEASURES OF INVESTIGATIVE PRODUCTIVITY Number of Enforcement Measure Agencies rising Indictments 7 Convictions 6 Presentations/Referrals 5 to the U.S. Attorney Fines and Penalties 4 For exanple, the Federal Bureau of Investigation was included in the survey and reported that it uses these four measures in determining investigative productivity. Exhibit 2 summarizes the productivity measures used by the nine agencies surveyed. Senior NEIC and OCT officials said they use these same measures to determine productivity. ¦13- ------- Of the 227 cases opened in FYs 1984, 1985, and 1986; 51, (22 percent), have resulted in indictments as of March ,31, 1988. We analyzed each of the 51 cases which resulted in an indictment. The table belcw shows the results of the 51 cases. Twelve, or six percent, of the 227 cases opened during the three fiscal years have resulted in imprisonment as well as penalties. BREAKDOWN OF INDICTMENT. PENALITY. AND IMPRISONMENT CASES Case Results Number of cases Penalties Only 14 Penalties/Prison Sentence Suspended 20 Penalties With Imprisonnent 12 Inprisomrent Only 1 Trail Acquittals/Cases Dismissed 4 Total 51 A further breakdown of the 51 indictments shewing ronetary penalties and time of actual incarceration imposed is shown on Exhibit 1 and summarized below. CASES PLEA INDIVIDUALS CORPORATIONS TIME CASES BARGAINED FINED FINED INCARCERATED 51 43 63 31 132 Months $824,702 $3,809,301 22 Individuals 13 Cases Cpen Cases Of the 227 cases, 51 (22 percent) rervain opened. The issue of open cases originally came to the attention of the OCT Assistant Director in Hay 1985. He found that only ten percent of the ca^es he reviewed had demonstrated activity within the last 60 days. He advised special agents that "... there is to be demonstrated activity on all investigations on a monthly basis." Such action by the agents would better ensure timely ccanpletion of investigations. Cur review showed that cases can still retrain open for a significant time with little or no documented activity. Tlva following table shows that as of March 31, 1988, the 51 open criminal ca^es had been open for at least 18 months. -14- ------- AGING OF OPEN CASES Months Open Number of Cases 18-24 25-30 31-36 37-48 20 16 7 _8 51 Total Open cases can be unresolved for reasons that are difficult for OCT to control. For example, cases in this category included those which are under grand jury investigation. Other cases, however, according to OCI's management information reports, show cases as still under field investigation. The time expended on cases did not always justify the length of time cases remained open. For example, one OCI area office closed a case in January 1987, which was initially opened in November 1985 (14 months). Special Agents and NEIC staff expended a total of three days on the case during the time the case was open. NEIC and OCI officials advised us that they waited frcm February 1986, until January 1987 for a decision by an AUSA on whether to prosecute the case. In January 1987, the AUSA declined to prosecute. After we completed our fieldwork, OCI senior officials took additional actions to improve timely resolution of cases including instances where Special Agents have been waiting several months for ALJSAs decisions on whether to prosecute the case. In March 1988, the OCI Deputy Assistant Director issued a memorandum to all Special and Resident Agents in Charge (SAC/RAC) which explained a new case policy. The policy requires SACs and RACs to take the following actions on all cases open 16 months or longer: 1. For cases remaining open, the SAC/RAC must prepare a memorandum to the Deputy Assistant Director detailing the justification to maintain its current status. 2. Obtain concurrence frcm the AUSA regarding the merits of the case. The policy explains that "... justification for case continuation that the case has been sitting at the U.S. Attorney's Office with no movement cn their part is unacceptable. Agents must list meeting dates with the first Assistant and head U.S. Attorney detailing their verbal assurance that the case will be pursued." If the U.S. Attorneys Office does not provide assurance that the case will be pursued, agents are directed to seek a declination frcm the assigned AUSA. The memorandum further urges SACs/RACs to institute a case tracking manage- ment procedure to effectively implement this policy. -15- ------- The recent requirement that SACs/RACs take certain actions on all cases open 16 months or longer should better ensure that cases will be timely resolved. NEIC, as part of a quality assurance review of area offices, should ensure that each SAC/RAC develop a case tracking management procedure to effectively implement this new policy (see Finding No. 2). Cases Referred To Others OCI referred 55 (24 percent) of the 227 cases to EPA's program officials (34 cases) or to another Federal or State Agency (21 cases) for civil/ administrative action. We could not evaluate the success of cases referred to another agency because OCI's management information system does not track the disposition of cases referred to another agency. Hie issue of tracking referrals to outside agencies originally arose in 1984 during OCI's initial management review of area offices. An executive summary noted that, in general, referrals to outside agencies are not tracked. For example, an October 1985, management review of one OCI area office reported that area cases with serious allegations were referred to either State law enforcement organizations, the FBI, or to other law enforcement agencies. According to most SACs, at the time staff was not available to track large number of referrals to EPA offices, State law enforcement agencies, or the FBI. Hie review team recommended that tracking systems and communication channels needed to be established for all allegations which were referred to regional offices or to outside agencies. In January 1988, during our review, OCI, issued a memorandum outlining a more specific process to track leads/ allegations within OCI. The memorandum, hcwever, did not cover disposition of leads outside OCI. NEIC officials explained they are developing a system to track leads referred to the FBI. Officials also anticipate the system will include tracking leads referred to states. Cases Closed Because Of Insufficient Evidence. Unfounded Allegations. Or Prosecution Declined OCI closed 70 (31 percent) of the 227 cases in these three categories. OCI management reviews in 1984 and 1985 disclosed problems associated with starting up a criminal enforcement program that could contribute to cases falling into these three categories. For example, the reviews reported: o Reluctance on the part of the SAC in one office to critically screen each potential case before assignments were made. The management review report of another OCI office states that the policy of the former Associate Enforcement Counsel was to open cases when informa- tion was received because of his heavy emphasis cn the number of cases. o At another office agents also stated that because of the guidance issued by the former Associate Enforcement Counsel, many cases were prematurely opened. After initial inquiries were conducted, many of those cases lacked any merit and were immediately closed. The review stated that this policy contributed to a drain cn resources that could have been more appropriately used in the pursuit of substantial violations. -16- ------- Other problems which could contribute to cases falling into this category were cited by the management review team. The review team reported that case assignments at one office were unevenly distributed among the agents. Also, since many agents were new to the Agency, they did not have a clear understanding of the Agency's criminal priorities. The investigation standard for planning prepared by the Presidents7 Counsel on Integrity and Efficiency explains that upon receipt, each allegation must be evaluated against investigative functions, priorities and guidelines for one of three decisions: o Initiate investigative activity; o Refer to another appropriate authority; or o File for appropriate period, no action. OCI's Special Agency's Manual provides agents guidance on this standard. The manual explains in the initiation and conduct of an investigation that the agent should conduct a preliminary inquiry and evaluate the lead. A preliminary inquiry determines the credibility of the allegation and makes an initial assessment of the need for a more thorough investigation. The preliminary investigation is brief and involves no extensive commitment of resources or time. The purpose of the preliminary inquiry is to reach an initial determination on the need for a complete investigation. Conclusions The statistics shew that the criminal program can result in penalties against significant violations of environmental laws. Felony provisions in all of the environmental statutes would better enhance the ability of the criminal program to carry out its responsibilities. The statistics presented in this section do not by themselves shew the success of the criminal investigative program or whether maximum investigative productivity is obtained. The findings that follow discuss issues and contain recommendations which will help assure senior Agency officials that maximum productivity is achieved by the Agency's criminal investigative program. -17- ------- FINDING NO. 1 - OCI/S COMPLIANCE WITH INVESTIGATIVE STANDARDS The Office of Criminal Investigations (OCI) generally carpiied with the five categories of professional standards for investigations in the areas we tested (independence, due professional care, planning, execution and reporting). OCI satisfactorily complied with all aspects of one standard, reporting. However, actions were needed to better ensure OCI investigators fully comply with certain aspects of four standards, independence, due professional care, planning, and execution. OCI has already acted to better ensure compliance with the independence, due professional care, and execution standards. The investigative standards we tested were developed by the President's Council on Integrity and Efficiency (PCTE). The PCIE adopted General and Qualitative standards which can be applied to all types of investigative efforts. These efforts include background and security inquiries, all forms of misdemeanor and felonies (vice, violence, property, white collar crime, etc.), administrative and pre gram related matters, and special investi- gations requested by any appropriate authority. The General Standards apply to the desired qualities for investigators and the organizational environment in which they perform. These standards arVi-npgg the "need for" criterion and include independence and due professional care. The Qualitative Standards apply to the management functions and processes in which investigators perform. They address the "how to" criterion and include planning, execution, and reporting. The following table summarizes OCI's compliance with each standard: SUMMARY OF OCI OOMPUANCE WITH INVESTIGATION STANDARDS Standard Compliance Independence OCI acted to further compliance with this standard. Due Professional Care OCI acted to further compliance with this standard. Planning Policies and procedures in place. Action should be caken to ensure full ocnpliance. Execution OCI acted to further compliance with this standard. Reporting OCI satisfactorily complies with this standard. The following sections discuss our assessment of OCI's compliance with the five investigative standards that we tested. -18- ------- Independence This standard requires that OCT and its individual investigators must: (1) be free, both in fact and appearance, frcm impairments to independence; (2) be organizationally independent; and (3) maintain an independent attitude. The standard makes agencies, investigative organizations, and investigators responsible for maintaining independence, so that judgments used in obtaining evidence, conducting interviews, and making recanmenda- tions will be impartial and will be viewed as impartial by knowledgeable third parties. With regard to the investigative function being free of external impairment to independence, we did not find any evidence of external interference in our sample of 89 closed cases or in our discussions with investigators and OCT management. Although we found no evidence of impairment, OCI needed to take an addi- tional action to better ensure compliance by requiring GS-12/13 Special Agents to file Confidential Statements of Employment and Financial Interests (confidential statement). At the time of our review only GM-14s and higher grade personnel were required to file confidential statements. Without requiring confidential statements frcm GS-12/13 Special Agents, management may be unaware of actual, potential or apparent conflicts of interest at these grade levels. Thus, OCI management would not be in a position to resolve or avoid conflicts of interest. In recognition that employee conflicts of interest can occur, EPA regulations at 40 CFR Part 3 explains the Agency's requirements for filing confidential statements. The confidential statements help to assure management that employees do not have direct or indirect financial interests that conflict substantially or appear to conflict substantially with their duties and responsibilities as Federal employees. EPA regulations at 40 CFR Part 3.300(3) includes "Enforcement activities" as an activity which may affect a financial interest. In September 1986, the General Accounting Office (GAD) issued a report: "Caipliance With Professional Standards by the EPA Inspector General" which concluded that the Inspector General require confidential statements frcm GS-12 investigators. GAQ's audit shewed that sane investigators were often GS-12s who were not required to submit financial disclosure statements. GAO explained that because these investigators work with a great deal of independence in gathering evidence to prove or disapprove violations, it is inportant that the Office of Inspector General be aware of their financial interests. Similarly, our review of case files also shew that Special Agents work with a great deal of independence in gathering evidence. The performance standards for a GS-12 Special Agent require the agent to: -19- ------- 1. Conduct interviews to secure information in assigned investigations. 2. Advise supervisors in a timely manner of all significant investiga- tive developments in an assigned case. 3. Prepare required investigative reports which accurately reflect the topic at hand. In addition, the performance standards for a Resident Agent in Charge (GS-13) requires him/her to: 1. Conduct and supervise the conduct of criminal investigations within an assigned area of geographical responsibility in a resource effec- tive manner to provide for a maximum deterrent value and to enhance the Agency's credibility in meeting its enforcement responsibilities. 2. Supervise a staff of criminal investigators and clerical personnel to ensure operation of the unit in compliance with established policy, procedures, and within financial constraints. OCI management needs to knew of outside employment and financial interests of Special Agents and Resident Agents in Charge because of the nature of their work. Management will then have better assurance that investigators will be independent of any assigned case. Although our review of cases and disclosure statements showed no conflict of interests, we noted an instance in which Od could not investigate the following lead because of a conflict of interest: The OCI Area Office received a telephone call frcm a state agency regarding a oenpany that allegedly disposed of waste, fr-awppTiwi with manifests, and had installed an illegal by-pass to the city sewage lines. The State Agency requested OIC criminal investigative assistance. The OCI Area Office did ncrt conduct the investigation because the Special Agent In Charge (SAC) knew that one of his agents had a rela- tive working for the conparry and that another of his agents owned stock. In this case, the SAC knew of these conflicts of interest with the Special Agents in his office only because the Special Agents volunteered the infor- mation. The SAC subsequently referred the investigative natter to another law enforcement agency. The above instance shows that Special Agents can have conflicts of interest which management may not be aware of unless the agent voluntarily discloses the conflict to his supervisor. Since investigators make important decisions regarding the daily management of their respective assignments, OCI should require financial disclosure statements from GS-12/13 Special Agents. -20- ------- Review of Statements of Employment and Financial Interests When Statements of Employment and Financial Interests were received, our review disclosed that the responsible reviewing official did not sign all statements as evidence of supervisory review. For example, 13 of 16 annual statements filed in July of 1986, showed no direct evidence of supervisory review. In addition, four updated reports filed in November 1986 and three updated reports filed in March 1987, also showed no evidence of supervisory review. In lieu of signing off on each form, the reviewing officer prepared the following statement "I have received all of the required reports, reviewed and signed each and any necessary remedial actions have been completed". This statement is then forwarded to the Office of General Counsel (OGC). An overall statement, such as the one provided OGC, is not sufficient evidence that each statement has been reviewed for completeness and possible areas of conflict. EPA regulations at 40 CFR Part 3.603 requires that these statements be reviewed by a responsible official for actual or apparent conflict of interest. The responsible reviewing official needs to show evidence of his review on each statement. We discussed these issues with OCT officials. We recommended that Od develop appropriate procedures to: 1. Require Special Agents (GS-12 and above) to submit confidential disclosure statements. 2. Ensure each confidential disclosure statement contains evidence of supervisory review. OCT officials agreed with our finding and took steps to implement our reccrmendations. OCT has required GS 12/13 Special Agents to file State- ments of Employment and Financial Interests. In July 1988, NEIC and OCI officials advised us they have received these statements and ensured each statement oontains proper evidence of a review by the responsible reviewing official. Due Professional Care This standard requires that investigators perform their work with "due professional care" and in a timely, efficient, thorough and legal manner. Although the terra "due professional care" is not defined, the standards require the investigation function to: o gather and report evidence in an unbiased and objective manner in an effort to develop all facts bearing on an issue; o conduct investigations with due respect for the rights and privacy of those involved; -21- ------- o retain, at least until final disposition of the case, investigators' interview notes that are prepared in a criminal investigation; and o conduct and report on investigations promptly. OCI ccmplies with the first three elements of this standard. OCI's Special Agents Manual sets forth specific policies and procedures for Special Agents to follow. The policies and procedures were intended to reflect and be consistent with recent case law concerning arrest, search and seizure. In this way, the Manual established the process by which suspected criminal activity is investigated and prosecuted. Special Agents are advised to consult with EPA's Criminal Enforcement Division and the local U.S. Attorney's Office for additional guidance when unusual issues arise during an investigation. We also reviewed closed case files to determine agents' compliance with the manual's required procedures. To make our judgments, we reviewed OCI case records and interviewed OCI officials to determine if investigators followed logical and reasonable leads in collecting information in order to decide the merits of allegations. In the 89 closed investigations we reviewed, the investigators adequately gathered and reported evidence in an unbiased and objective manner to either prove or disapprove the allegation. Our review shewed that cases remain open for significant time with little or no documented activity. As of March 31, 1988, OCI had 51 cases for at least 18 months. Twelve of the cases were under review by the U.S. Attorney and 13 cases still under field investigation. The remainder (26) were under Grand Jury, pretrail planning, etc. As discussed on page 15, OCI has taken action to correct this issue through the Deputy Assistant Director's memo of March 14, 1988. OCI officials stated they have closed an increasing number of older cases and receive better documentation of investigative activity by Special Agents. Planning The planning standard requires that investigative organizations maintain a planning system to determine programs ard operations where investigations are needed, establish priorities for the work, and ensure that investiga- tions are conducted efficiently and effectively. The planning standard makes the investigative organization responsible for (1) organizational planning, which sets priorities for the investigation function's work, and (2) individual case planning, which requires the preparation of an investigation plan for each case. Organization Planning Organizational planning requires the investigative organization to deter- mine programs and operations where investigations are needed, establish priorities for the work, and ensure the investigations are conducted efficiently and effectively. A written annual plan should discuss investigative strategies and priorities, budget and staff resources, and expected accomplishments, benefits and results. -22- ------- Our review shewed OCI's planning process addresses the above elements. Currently, a memorandum by the OCT Assistant Director to all agents describes the Office of Enforcement and Compliance Monitoring's {OECM) priorities for each fiscal year. For example, the OECM Assistant Administrator stated in 1987 that his objectives in 1988 were to: 1. Focus criminal investigations upon areas of designated Agency and program priorities to better integrate the criminal enforcement program into overall Agency efforts. 2. Implement the reconmendation from the Criminal Management Review to ensure that relationships of all parties involved in the criminal enforcement program are working smoothly. 3. Prcmote regional support for the Criminal Enforcement Strategy so that it is effectively implemented. 4. Aggressively implement new legislation strengthening criminal enforce- ment authorities to maximize the deterrent value of these tools. 5. Prcmote the visibility of the criminal program within EPA through timely dissemination of information to Program Offices and Regions about criminal cases brought arid their resolution. 6. Enhance the ability of EPA and State personnel to assist in criminal investigations by training them in the criminal enforcement process and the unique demands of criminal investigations. The OCI Assistant Director subsequently emphasized in a February 1987, memorandum to all Special Agents that the Assistant Administrator's objec- tives were the priorities for the criminal enforcement program. In FY 1989, the Justification Of Appropriation Estimates For Ccsranittee (Si Appropriations stated the criminal enforcement program would emphasize the following specific programs: Waste - illegal disposal, storage and transportation of waste to unpermitted facilities; blended fuel/waste oil; loss-of-interim-status reduc- tion in on-site capacity; land disposal bans; snail quantity generators; Water - data falsification connected with greater use of toxicity limits in NFDES permits; unpermitted discharges; Toxics - illegal disposal of PCBs; falsification of data; deliberate failure to report data to EPA; Air - air toxics, asbestos demolition; lead phase-dewn; major motor vehicle pollution control violations. -23- ------- Regional Enforcement Priorities Although OCE's organizational planning process complied with the planning standard, our review showed that regions varied significantly in assisting NEIC in developing OCT priorities. Consequently, OCI is less assured that all regional enforcement priorities are fully addressed. In September 1986, an Agency Criminal Enforcement Management Work Group issued a report on ways to enhance the effectiveness of the criminal enforcement program. The report included in its recommendations that regions transmit their specific regional priorities to NEIC at the beginning of each fiscal year. The NEIC Director stated, however, that no regions transmitted priorities for FY 1987. In November 1987, the NEIC Director again requested each Regional Administrator to provide regional enforcement priorities. At the time we completed our review, nine regions had provided scare type of response. A review of the responses shewed a wide variance in the type of response received frcm each region: o Six regions listed priorities on a program specific basis. o One region listed only one specific program area—the illegal importa- tion of hazardous wastes to island territories. The remainder of the region's submittal did not include any priority information. o One region gave priorities in a generic fashion in the form of example where there was (1) a strong potential for causing mortality or health impairment to humans, (2) overwhelming evidence of a willful, flagrant violation or significant violations of more than one environmental statute, and (3) a great need for deterrence or where there is significant damage to environmental values. o One region's response stated that it will not target a specific geographical area or a particular program. Hie Regional Administrator's response instead asked that OCI be alert for "enforcement opportunities that serve as visible signs to various segments of the regulated community as well as the general public that EPA is serious about enforcing its laws." o One region did not submit a response. In January 1988, the NEIC Director advised supervisory agents of the regions' responses. The Director stated there were gaps regarding the distribution of active investigations to regional priorities. He requested agents in each region to solicit from regional programs, any information consistent with regional priorities as submitted by the Regional Administrators and which would result in productive criminal investigations. -24- ------- To assist Cd agents in reviewing their cases according to regional prior- ities, the Agency needs to ensure that all regions submit responses and that the responses are specific and accurate. For example, one region's response stated that "Coke Oven Batteries" was a criminal priority. NEIC's preliminary review shewed no active Coke Oven Batteries in the region at that time. A refinement of the process for obtaining regional priorities and ensuring the priorities are accurate and specific could be addressed by the Enforcement Management Council. The Deputy Administrator's January 25, 1988, memorandum which established the Council, explained that one function of the Council is to foster region specific strategic planning, including enforcement targeting. Individual Case Planning Regarding individual case planning, the Professional Standards for Investigations states: Investigative priorities should be established and objectives should be developed to ensure that individual case tasks are performed in an efficient and effective manner. This standard recognizes the general limitation of available resources and requires that attention be given to the establishment of case priorities. Priorities should be extended to both qualitative and quantitative aspects and the proper degree of supervision should be carefully considered. This may best be achieved by preparing an investigative plan which NEEC requires as a part of the case opening report. An investigative plan should set forth the nature of the investigation, while specifically listing: (1) the substantive issues to be developed; (2) a specific plan of action; (3) the estimated required staff time; and (4) the anticipated results or acccmplishments. The plan should also establish a time phased approach that ensures individual leads are accomplished on a timely basis. A plan containing these elements is important because overall management of the investigation, according to OCI's Special Agent Manual, is the sole responsibility of the Special Agent acting under the supervision of the SAC or RAC. An investigative planning document helps assure management that the investigator has oaipleted his initial preliminary inquiry into the allegation and that opening a case and performing a thorough investigation is warranted. In November 1983, the NEIC Director issued a memo to Special Agents which described a comprehensive format for case opening reports and investigative plans. The memo asked agents to describe substantive issues, specific plans of action, required staff time and anticipated results. -25- ------- Oct's Special Agent Manual, however, only briefly addresses the need for individual case planning. The manual specifically states that a case coordination report will summarize, in general terms, the anticipated future course of the investigation, including the interaction between the agent and Regional Counsel and regional program employees. Oar detailed review showed that Special Agents prepared case coordination reports in accordance with the Special Agent Manual. Hcwever, since the manual required only a summary, in general terms, of the anticipated future course of investigation, an agent's description of future courses of action nay not have always adequately described the standard's planning elements. The following cases are instances where OCT management oould have benefited by requiring a detailed case plan: o OCI closed a case in January 1987, which was initially open in November 1985, (14 months). OCI agents expended a total of 3 days on the case during this time. The case file did not have an investigative plan which shewed: (1) a description of what issues needed development; (2) a specific plan of action; (3) staff time needed; (4) anticipated results or accomplishments; and (5) expected completion date. o OCI closed a case in December 1986, which was initially opened in January 1985, (23 months). About 58 staff days were spent to investi- gate an allegation regarding a company's illegal disposed of hazardous waste. The case file shewed activity by the Special Agent in January and March 1985. The next activity occurred in July 1985, when OCI referred the package to the Assistant U.S. Attorney. The case file did not have an investigative plan which clearly described the agents specific course of action, estimated staff time and expected comple- tion date. As discussed on page 15 of this report, our review disclosed cases which remained open with apparently little activity by the assigned agent. While these cases contained a case coordination report, the reports did not show that agents adequately developed planning elements. If investigators do not provide this information, management will have more difficulty in determining whether resources actually expended are commensurate with the priority given the investigation and whether apen cases should remain open or be closed. Execution The second qualitative standard for investigation organizations is the execution of investigations. Investigations should be conducted in a timely, efficient, thorough and legal manner. The collection of evidence should be undertaken in such a way as to ensure all relevant material is obtained and that the chain of custody is preserved, and that the evidence is properly admissible in a subsequent proceeding. Cur review of 89 closed cases disclosed that the investigations met the elements of the execution standards with the exception of timeliness as discussed in this finding under due professional care. -26- ------- T?gpnr-Hnrr The standard requires that investigators keep agency management fully and currently informed of appropriate aspects of OCI operations and findings. Also, reports prepared for individual investigation cases should discuss all relevant issues and be accurate, objective, timely, and well-organized. We examined the reports in the 89 cases covered by our review. OCI satisfactorily complies with this standard. Conclusions OCE generally complied with the five investigative standards we tested. However, our review shewed: o Additional action by OCI could further ensure compliance with the independence standard. OCI took action to correct this issue by requiring GS-12 and 13 investigators to file Confidential Statements of Employment and Financial Interests and to ensure these statements contained evidence of supervisory approval. o OCI needed to timely resolve cases to meet the timeliness aspect under the due professional care standard, cases could remain cpen for a significant time without resolution. OCI has acted to address this issue through its Deputy Assistant Director's memorandum of March 14, 1988. Officials advised us that Agents are providing better documentation and that an increasing number of cpen cases are being closed. o Od met all aspects of the standard for organizational planning. However, regions need to refine their process for providing NEIC information regarding regional priorities. The Agency could address this issue through the Enforcement Management Council which has the function of fostering region specific strategic planning, including enforcement targeting. With respect to individual case planning, OCI needed to ensure that Special Agents fully comply with the NEIC Director's November 1983, memorandum for preparing Case Opening Reports. Case Opening Reports will then meet all aspects of the standard for individual case planning. o With the exception of conducting investigations in a timely fashion, we found OCI met all aspects of the execution standards. We discussed this issue under due professional case. Our review also showed OCI carpiies with all aspects of the reporting standard. Draft Report Recommendations We reoenmended in cur draft report that the Assistant Administrator for Enforcement and Compliance Monitoring: 1. Initiate a process to ensure ccnplete regional responses to the NEIC Director of regional enforcement priorities. This process could be initiated through the Enforcement Management Council. -27- ------- 2. Ensure that when agents open cases they follow the NEIC Director's November 1983, memorandum for preparing Case Opening Reports. The reports should include: o a listing of the substantive issues to be developed, o a specific plan of action, o estimated required staff days, o anticipated results or accomplishments, and o time estimate for expected completion date. Agency Reply To PIG Draft Report In reply to our draft report, the Assistant Administrator for Enforcement and Compliance Monitoring agreed with our conclusions and reccsnmenda- tions. The Assistant Administrator's stated that requests to Regional Administrators to obtain complete responses of regional enforcement priorities be signed by him. This will facilitate follcw-up by senior OECM management to assure that OCT incorporates regional priorities in carrying out its activities. The Assistant Administrator also agreed with our second recommendation. He believed our recommendation should be directed to the Director of OCT who has first line supervisory control over the Special Agents and should stress that adherence to the procedure be made a part of their performance agreements. Auditor Comments The action planned by the Assistant Administrator for obtaining complete regional responses of their enforcement priorities, if properly inplemerrted, will substantially correct the deficiency cited in our draft report. Regarding our second recommendation, it is addressed to the Assistant Administrator because he is the action official for this finding. We agree with the Assistant Administrator's comment that adherence to the NEIC Director's memorandum of November 1983 be considered when preparing Special Agents performance agreements. RgoonmenH^t i ms We recommend that the Assistant Administrator for Enforcement and Compliance Monitoring take appropriate steps to ensure his proposed actions are implemented. We also reccmmerd he take the necessary steps to ensure that when agents open cases they follow the NEIC Director's November 1983 memorandum for preparing Case Opening Reports and that this be part of Special Agents performance agreement. We request the Assistant Administrator provide us the documentation to support the completion of each action. -28- ------- FINDING NO. 2 - A FORMAL AND INDEPENDENT QUALITY ASSURANCE PROGRAM WILL HET.P A.ggnRE INVESTIGATIVE EKODUlTlVl'lY The Office of Enforcement and Compliance Monitoring (OECM) does not have an independent quality assurance program to ensure its Office of Criminal Investigations (OCX) is performing in an efficient and effective manner. Consequently, OECM senior management loses a means for objectively deter- mining whether OCI area offices open and develop cases which meet the Agency's goal that criminal cases serve as a timely and forceful deterrent against environmental laws. NEIC began an in-house quality assurance review of its area offices in 1984 and 1985. The reviews were conducted largely by OCI staff. A review was not made in 1986 to ensure identified deficiencies were corrected. NEIC officials informed us that they performed another review in 1987, but they did not document the results. A review in 1988 is not planned. In 1987, a ccanponent of the Department of Defense's Inspector General conducted an informal survey of the major Federal law enforcement agencies and selected Assistant Inspector General for Investigations on productivity for investigators. Several key points emerged frcan the survey as follows: 1. Investigative productivity is extremely difficult to measure. 2. Effectiveness and the quality of the investigative product are far more important than either efficiency or quantity. 3. The nature of the operational environment is critical to any evalua- tion of effectiveness and, therefore, comparisons between units of the same agencies, ard certainly comparisons among agencies may prove to be meaningless. 4. Evaluations of productivity, particularly the effectiveness aspect, are heavily subjective and can best be done by an agency's own personnel who have substantial field-level experience. We agree with the above conclusions. OECM, assisted by NEIC and OCI personnel with substantial field-level experience, needs to implement an independent quality assurance program of OCT activities. An Independent Quality Assurance Program Could Better Assure Investigative Productivity The investigative standard for quality assurance established by the President's Council on Integrity and Efficiency requires the establishment and maintenance of a quality assurance program. The standard defines quality assurance as an evaluative effort conducted by external reviewers to ensure that work performed adheres to established policies and procedures, meets established standards of performance, and is carried out economically, efficiently, and effectively. -29- ------- External reviews by independent individuals are important to an objective assessment of an investigative program. In a review of the Federal Bureau of Investigation (FBI) management control over field operations in 1979, the U.S. General Accourrting Office (GAO) found that peer reviews were performed by teams of agents. GAD concluded that while these peer reviews served a useful management purpose they were not independent. Independence suffered because field agents were evaluating agents. The agents awareness of their past and future involvement with these same activities and people would not provide the typical objective criticism that could be obtained from truly independent observers. In addition, the FBI did not conduct broad-based program result reviews of major investigative or priority programs. GAD recommended that the FBI: 1. Increase the review team independence. 2. Conduct indepth program results reviews. 3. Develop plans and programs for review of FBI activities. The Department of Justice basically concurred with GAO's findings, con- clusions and recommendations. For example, the FBI developed specific programs for field office reviews. Sane examples of programs developed by the FBI are evidence handling, adequacy of informant asset results, and file review of criminal cases. With respect to the review of criminal cases, the following areas are to be covered by the FBI's review team. 1. Determine the estimated number of workdays in the next 60 days and a description of the work to be performed. Examples of work description are: interviews to be conducted, contact with the U.S. Attorney, trial preparation, lab results, etc. 2. Determine if the Agent is aggressive and probative in his/her investigation and is proceeding in a logical and timely manner. 3. Determine if sufficient personnel are assigned to promptly and properly handle major investigations. 4. Determine if cases under investigation reflect priorities. 5. Determine if investigations are being conducted efficiently, using appropriate investigative techniques, such as informants. OCE Peer Reviews In July 1984, OCE implemented a procedure to review the progress of offices in adhering to policies and procedures. Reviews were performed by OCI/NEIC staff and agents in 1984 and 1985 which emphasized programmatic and coordination considerations, investigative procedures and administrative support requirements. The results of these reviews, according to senior NEEC and OCI officials were considered in annual performance appraisals. -30- ------- Od acted responsibly in establishing and performing these initial reviews which showed several significant issues that needed management's attention. For example, the 1984 review found: o Ocnmunications with state offices law enforcement agencies should be improved. Ccrranunications with state offices and other law enforcement agencies occur on an ad-hoc as needed basis. OCI recognized that improving ccmmunications would better ensure increased intelligence or protection type investigations. o Coordination with EPA's Emergency Response Brandies appeared to be of major concern. The priority of on-scene coordinators was in clean-up operations rather than in potentially identifying the responsible parties. OCI area offices indicated they were rarely notified of a potential criminal case which on-scene coordinators became aware of due to a emergency response situation. OCI officials believed clear guidance was needed from Regional Administrators or Deputy Regional Administrators concerning notification of OCI by Emergency Response Teams. OIC believed a nationwide policy frcm the Administrator's Office could be helpful in this matter. The 1985 reviews also disclosed significant issues. For example: o One office needed to set priorities in line with the guidance issued by Headquarters and refrain from pursing cases with low priorities. There was a lack of clear priorities being set when it came to opening cases. In addition, the review team found that considerable improvements were needed in the quality of investigations, and the types of violations which are pursued. Too much emphasis was placed on merely opening cases and making referrals to the Justice Department to increase the statistics for the criminal enforcement programs. o At another office, the review team found: 1. A need for improvement in case development. 2. A need for improvement in coordinating with the media programs. 3. Investigative files could be improved considerably. The quality assurance reviews in 1985 did not shew whether the weaknesses disclosed in 1984 were fully resolved. Reviews were not performed in 1986. In 1987, reviews were performed, according to OCI officials, but were not documented. Therefore, OECM senior management cannot assure that OCI and its area offices resolved the weaknesses disclosed in the 1984, 1985, and 1987 reviews. We discilsppri this issue with senior NEIC and OCI officials. They agreed reviews should be better documented including actions taken to resolve prior deficiencies. They also provided us documentation to show actions that would help resolve deficiencies cited in the 1984 and 1985 reviews. -31- ------- With respect to communications with state office law enforcement agencies NEIC officials provides us specific data on NEIC's activities with State Association Hazardous Waste Projects. NEIC has an "Automated Information Exchange Program" and provides: o Lists of ccanpanies with which EPA entired into litigation and the law under which action was taken. o Lists of generators; transporters; transportation - storage - disposal facilities, with class 1 violations. o Summaries of consent decrees existing between U.S. EPA and defendants. These are positive steps taken by NEIC to improve communications with state law enforcement agencies. NEIC officials also explained they have arranged a meeting with state enforcement officials to improve inter-state coauitunications with NEIC. In addition, NEIC has designated an agent to act as a focal point with each state enforcement agency. Aaencv arohasis Is On Quality Enforcement Cases An independent quality assurance program is important to help assure management that quality enforcement cases are timely pursued and success- fully resolved. The Administrator has emphasized quality in the Agency's enforcement efforts. He stated in the Agency's 1989 Operating Guidance that EPA most continue to streamline administrative and judicial enforce- ment processes, eliminating unnecessary reviews and delays. The Agency must focus on results. After selecting the right cases and enforcement responses, the Agency must follow through and bring the cases to closure. By focusing on results in criminal cases, the Agency will have a strong deterrent against individuals who would commit violations. The Agency's 1989 Justification Of Appropriation Estimates For Conmittee On Appropriations also expresses this concept as the basic objective for the Agency's criminal investigative program: The objective of this program will continue to be forceful deterrence of violations of environmental laws by providing the regulated ccmunity clear evidence that willful statutory violations will be met with harsh sanctions in terms of both jail sentences and monetary fines. To pursue cases which will have the greatest impact and deterrence, given these constraints, OCI officials must review and select significant cases using several criteria: A significant case: (1) reflects agency strategies/ priorities in terms of the environmental or public health risk posed, nature, magnitude, duration of the violation, the type of defendant, enforcement history, etc.; (2) furthers specific Region/State environmental goals; (3) broadens program goals through deterrence, considering the marginal value of each case; (4) reflects appropriate State/Federal roles; and (5) meets timely and appropriate enforcement response criteria. Senior NEIC and OCI officials explained these criteria are used during the case selection process. -32- ------- Recent Agency Actions to Improve Enforcement Quality The Administrator and other senior officials have taken recent actions to further improve the quality of the enforcement process. For exanple, in FY 1989 the Agency is instituting a Regional Enforcement Strategies process to prtsnote and accommodate regional enforcement concerns. Additionally, in September 1987, the Deputy Administrator advised senior Agency officials: We need more effective mechanisms in Headquarters for coordinating action on civil and criminal enforcement matters, policy, and regional oversight as we move to strengthen management systems in the regions for selection, development, and follow through on cases. For example, the Deputy Administrator explained that where an investiga- tion arises, OCT will keep that program informed of the status of the investigation through quarterly meetings with the Program Office Directors. These meetings will also be used to continue improving processes for priority setting, and case development and support. NEic officials advised us that meetings are held regularly between the OCT Director and Program office Directors. Regional officials also said there is close coordination with OCT. In January 1988, the Deputy Administrator announced the establishment of the Enforcement Management Council to enhance the management of administra- tive and judicial enforcement actions. The Council is expected to enhance EPA's enforcement program by identifying ways to streamline administrative and judicial case management, to foster region-specific strategic planning, including enforcement targeting, and to track and followup on settlement agreements and orders. A June 1988 memorandum from the Assistant Administrator for Enforcement and Ccnpliance Monitoring to the NEIC Director outlined additional procedures needed to improve communications and coordination between NEIC and Headquarters. For exanple, new criminal investigation program proce- dures include: — Monthly meetings between the NEIC Director and other senior OECM officials to review ongoing and proposed NEIC activities. This includes a discussion of case program office and contract support activities. — Tracking of important projects in OECM's existing Enforcement Management Tracking System, the Deputy Administrator's Action Tracking System and OECM Weekly Highlights. These recent actions will help the Agency streamline and improve the quality of the enforcement process. To assure that the Agency's criminal enforcement program is in line with these recent efforts, senior management -33- ------- needs to establish an independent quality assurance review program. This includes a need to develop specific plans and programs for an independent review team to use. We discussed the issue of quality assurance with senior NEEC arri Od officials. They generally agreed with our finding but indicated that lack of resources nay prevent annual review of offices. Reviews should be regular and well documented. In addition, senior NEEC and OCI officials commented that a team assisted by (1) an Agent not frcsn the office being reviewed, (2) an employee from another part of NEEC, such as frcm the Office of Planning and Management, and (3) an OECM attorney with prior field and assessment experience would help in achieving maximum investiga- tive productivity. Conclusions OCI acted responsibly to develop a formal management assessment review program in 1984. While these reviews served a useful management purpose, they do not represent an adequate substitute for a formal recurring independent quality assurance program. Independent reviews can better assure management that OCI area offices comply with OCI policies and procedures, establish consistency among offices, and improve OCI field operations. These reviews can also assure management that OCI activities are in line with the Agency's efforts to strengthen and streamline the enforcement process. Draft Report Reuurmendations We reccsimended in our draft report that the Assistant Administrator for Enforcement and Compliance Monitoring take appropriate action to: 1. Develop plans and programs for independent reviews of OCI activities. 2. Institute a periodic formal management assessment review program of OCI area offices composed of individuals independent of the area offices under review. These reviews should be documented and rjiould determine that prior deficien- cies have been fully resolved. Agency Reply To CXir Draft Report In reply to our draft report, the Assistant Administrator for Enforcement and Carpiiance Monitoring agreed with our conclusions and reoamendations. He stated that OECM's responsibilities in the Criminal Enforcement Program encompass the Office of Criminal Enforcement Counsel (OCEC) as well as OCI. Accordingly, he believed independent management reviews should be expanded to include both components of the program. He intends to establish an independent review of the Criminal Enforcement Program, conducted at a minimum, by one or more individuals not associated with the Criminal Enforcement Program, one supervisory agent not associated with the particular operation being reviewed, an OCEC attorney, and a Regional Counsel representative. The reviews will cover all facets of the program including investigative, legal, policy, and administrative operations. The will reports will be directed to him. -34- ------- Auditor Oanments The action planned by the Assistant Administrator for conducting independent management reviews of the Criminal Enforcement Program, if properly implemented, will substantially correct the deficiency cited in our draft report. Reocarnnendation We recommend the Assistant Administrator for Enforcement and Compliance Monitoring take appropriate action to ensure senior OECM officials implement his proposed action. We request the Assistant Administrator provide us a copy of the procedures that implement the independent manage- ment reviews. -35- ------- FINDING NO. 3 - AN ACTIVE PAID INFORMANT PROGRAM W3UID BENEFIT EPA'S CRIMINAL ENFORCEMENT ACTIVITIES Od does not have an active paid informant program because of delays in receiving legal advice regarding the mechanics of making such payments and funding undercover operations. Consequently, CCI's enforcement of environmental laws can be adversely affected when it is unable to pursue leads because agents are unable to make necessary informant payments. Informants aire important to a criminal investigative program. The Federal Bureau of Investigation (FBI), for example, considers development of informants as a critical investigative tool. An October 1978, memorandum from the FBI Director to all FBI Special Agents stated: . . . Other than the intelligence and resourcefulness of our investigative personnel, informants are our single most valuable investigative tool. Because informants are so valuable, every effort must be made to obtain maximum benefit from their use. FBI officials advised us that they have an active paid informant program. Internal reviews of FBI field offices include checks to determine that informant payments are properly made and reasonable in relation to the information received. OCX officials similarly also recognize that informants can be valuable to their investigative program. The Special Agent Manual explains one of the most important responsibilities of OCI's Special Agents is the identification of prospective criminal informants and the development of these informants to the point where they regularly contribute information to the agent. Informants can be any individuals who will furnish valuable information concerning potential criminal matters within the criminal investigative jurisdiction of OCT. Informants can include individuals: (1) with criminal records; (2) who are engaged in criminal activities; or (3) who have unusually close contact with criminal elements; because of their occupation or family relationships. Accordingly, informants have numerous motives, such as revenge, fear, or civic-mindedness. In using informants, the Manual adds that Special Agents must act with care. Care must be exercised in deeding with informants so they will not have unauthorized access to official documents or have the opportunity to abstract the Agency's functions. In addition, Special Agents are prohibited frcm initiating or condoning criminal activity and must exercise care to not even give the appearance of requesting illegal or criminal activity on the part of the informant. OCI developed policies and procedures in its Manual concerning the develop- ment, use and control of informants, including payments for information and evidence. The Manual included procedures for informant payments because OCT officials believed most informants expect sane form of remuneration in exchange for information and evidence. In seme cases, the informant may want to be reimbursed for travel expenses to meet with a Special Agent. The Manual explains that payments must be ccmmensurate with the value of services, information, or evidence provided. Consideration must be given to determining whether the information furnished could be obtained by other means at no cost or through the Agency's cwn efforts. -36- ------- The following are important aspects of OCT'S procedures to pay informants: o All payments to informants for furnishing information or evidence must be approved by the NEIC Director. o Requests for funds for payment to an informant will be submitted and processed using a Voucher for Payment to Informant (Voucher). o Payments must be made in cash to the informant within 48 hours of its receipt. All payments must be witnessed by another Special Agent. o Payment funds will be disbursed by check frtan an imprest fund controlled by an NEIC Informant Fund Imprest Cashier. o The informant must sign and date the last copy of the Voucher. o If only partial payment is made, or in the event of nonpayment within a 48 hour period, the funds must be returned to the Cashier. CCTDoes Not Have An ActivePaid Informant Program Hie OCT Assistant Director explained that OCI does not have an active informant program because of questions raised by other Agency officials about payments to informants. C*jestions were raised in August 1985, when Cd received a request to assist in an undercover operation to detect violations of Federal and State environmental statutes. The request was made jointly by a state law enforcement agency and the Office of the U.S. Attorney. In order to carry cut the operation, Agency funds were needed. On September 3, 1985, in response to a suggestion by EPA's Comptroller, the former Assistant Administrator for Enforcement and Compliance Monitoring requested an opinion from EPA's General Counsel regarding undercover opera- tions: ... I am requesting an opinion by you regarding whether undercover operations are consistent with the exercise of the Agency's criminal law enforcement authority, whether Agency appropriations can be utilized to carry out such operations, and what limits may be imposed on the Agency's involvement in such operations by our appropriation bill or other statutes. I recognize the need to establish special financial, procurement and audit procedures to maintain the security of this investigative activity. These are in preparation. On September 13, 1985, the General Counsel responded to the Assistant Administrator in a memo which stated: The general rule of appropriation law is that appropriated funds nay be used only for necessary expenses. Decisions of the Controller General have long recognized that use of appropriated funds to carry out investigative functions in support of statu- tory law enforcement programs is a necessary expense .... Your proposed to use EPA appropriations to cooperate with state law enforcement authorities in carrying out undercover operations seems consistent with these GAO decisions. -37- ------- Subsequently, the Comptroller requested a supplemental opinion from General Counsel to resolve issues regarding the conduct and payment of undercover operations including payments to informants. One issue involves the limita- tion on the dollar amount allowable for an imprest fund transaction. This limitation was established by the Department of the Treasury's Bureau of Government Financial Operation (Bureau). Hie Bureau limits the per transaction spending for cash payments from imprest funds for all Federal agencies and departments to $500. Senior NEIC and OCI officials advised us that investigative organizations, like OCI, need to exceed the govemmentwide limitation for imprest fund transactions when developing informants. Otherwise an investigators ability to engage in undercover operations can be impeded. Hie Drug Enforcement Agency (DEA), for example, has recognized that operating an effective paid informant program may require large expenditures. The DEA Manual for agents allows Special Agents in Charge to authorize payments to informants of up to $10,000 per quarter for the purchase of evidence and information. NEIC discussed this specific issue with the Agency's Office of General Counsel. A November 1987, draft memorandum from the Associate General Counsel for the Grants, Contracts and General Law Division, to the NEIC Director explained that Treasury Fiscal Requirements Manual, Bulletin 85-13, allows an agency having a bonafide need to exceed the $500 per transaction limit upon the specific written approved of the agency head. The Bulletin states "Delegation by the agency head should not be lower than the Chief Fiscal Officer in the field." At the time we completed our review, the Agency had not resolved whether the EPA's Administrator needed to issue a directive authorizing OCI to exceed the $500 per transaction limitation. The November 1987, draft memorandum from the Associate General Counsel also explained that OCI may need to deposit, in a bank, funds used to pay infor- mants. For example, bank deposits could be required in order to demonstrate the EPA agent's financial ability to participate in transactions involving large amounts of cash. The draft memorandum explained the practice of depositing appropriated funds in banks raises questions under 18 U.S.C. §648 (1982) and 31 U.S.C. §3302(a)(3)(1982). These statutes prohibit, except as provided by another law, an official or agent of the United States having custody of public money from depositing the inoney in a bank. The draft memorandum further explained that uhere large deposits are necessary to successfully conduct certain undercover operations, the limita- tions necessary to comply with the statutes may frustrate the undercover operation. Complying with accounting safeguards, for example, may impede the EPA investigator's ability to engage in a "laundering" scheme. The Associate General Counsel reccsnmended EPA should seek legislation which allows the Agency to make bank deposits without regard to 18 U.S.C. §648 and 31 U.S.C. §3302(a)(3). ------- OCT officials said they have made numerous request to the Office of General Counsel (OGC) for a final opinion since October 1985. At the time we conpleted our review in July 1988, OGC had not issued a final opinion to resolve these issues. OCI Unable To Pursue Ml Leads Unless the Agency resolves these issues, its enforcement of environmental laws is adversely affected because OCI does not have an active paid informant program. The OCI Assistant Director explained that instances have occurred where leads could not be developed because of the uncertainty regarding using Agency's funds to pay informants. Special Agents in Charge (SAC) provided us examples of leads that could not be investigated because there was a need for informant remuneration: o One SAC explained that an informant had knowledge of a company illegally disposing of hazardous waste. The validity of the allega- tion could not be substantiated independently by OCI and payments to the informant were necessary. The lead was not investigated because payments could not be made to the informant to determine the validity and extent of the illegal disposal of waste. o A SAC received two separate and presumably unrelated inquiries fron anonymous informants. Both informants inquired as to the possibility of receiving payments from EPA in return for information leading to the conviction of environmental violators. One informant indicated that he was a current employee of an Alaskan corporation which was illegally disposing of hazardous waste. The other employee indicated that he was a current employee of a major Washington corporation illegally disposing of hazardous waste and making false reports to the Government. Neither informant would provide any additional informa- tion without remuneration. Agents also advised us of instances where they need reimbursement for other related investigative expenses which EPA currently does not pay. Hiese expenses include, but are not limited to, paying for hotel roans, leasing temporary office space and special surveillance sites, post office boxes, etc. These types of expenses are incurred when agents arrange to meet with informants many miles away fran the informant's residence or place of employment to avoid detection. OCI officials explained that one SAC office incurred related investigative expenses when it had several cases in which the informants were unemployed. In these instances, OCE had difficulty in keeping the informants active because they were often unable to pay for travel expenses, meals or long distance phone calls. Because EPA does not pay for these types of expenses, agents explained they sometimes pay for these expenses using their personal funds in order to obtain useful information frcm the informant. OCE officials also advised us of instances when agents needed to rent motel rocms for undercover meetings and briefings. In each case, less efficient arrangements were made because EPA has not established procedures to pay for these types of expenditures. -39- ------- We discussed this issue with senior NEIC and OCT officials. They agreed with our finding and recommendations. Conclusions OCT has a major responsibility tcwards enforcing the Agency's environmental laws. An active paid informant program is important to help ensure that the Agency's enforcement resources are used to maximum benefit. Without an active informant program, the Agency lessens its chances of uncovering ard penalizing the most flagrant violations. OECM, the Office of General Counsel, and the Office of Administration and Resources Management need to work out the details of making payments for undercover operations and payments to informants. The September 13, 1985, General Counsel memorandum explains that such payments using Agency's funds are appropriate. Draft Report Recommendations 1. We recanmended in our draft report that the Assistant Administrators for (a) Enforcement and Compliance Monitoring and (b) Administration and Resources Management, and the General Counsel take timely action to resolve the details leading up to approval of an informants program. 2. We also recanmended that the Assistant Administrators for (a) Enforcement and Compliance Monitoring and (b) Administration and Resources Management implement any additional steps needed to control payments to informants. The Assistant Administrator for Enforcement and Conpliance Monitoring should then initiate the informant program. Agency Reply To Our Draft Report In reply to our draft report, the Assistant Administrator for Enforcement and Compliance Monitoring agreed with our recommendations. He noted that clear responsibilities of each office (OECM, Office of Administration and Resources Management, and General Counsel) are needed. The General Counsel's response conpletes his responsibility by confirming that the Agency can use its appropriations to investigate violations of environmental status and regulations. The General Counsel's response also confirmed that an imprest fund can be used for undercover operations and payments to informers. His response added that his office discussed with NEIC and Financial Management Division staff the issue of dollar limitations en imprest fund transactions. This discussion included procedures to follow to raise current dollar limits on imprest fund transactions if the current limits are inadequate. Auditor Comments We agree with the ccrnnertts provided by the Assistant Administrator for Enforcement ard Compliance Monitoring and the General Counsel. The Assistant Administrators for (1) Enforcement and Carpiianoe Monitoring, and (2) Administration and Resources Management need to complete details for establishing a fund so that OCT can conduct undercover operations and make payments to informants. Their actions should include determining -40- ------- whether current limits on imprest fund transactions are adequate and taking appropriate steps to raise current limits if necessary. In addition, the Assistant Administrator for Administration and Resources Management should issue instructions, as appropriate, so that payments can be properly processed and controlled. The Assistant Administrator for Enforcement and Ocmplianoe Monitoring needs to ensure that NEIC and OCT make all Special Agents aware of any additional procedures to control payments for undercover operations or to make payments to informers. Recommendations We recommend the Assistant Administrators for (1) Enforcement and Compliance Monitoring and (2) Administration and Resources Management, implement our draft report reccanmendations. We also reconmend the Assistant Administrator for Enforcement and Compliance Monitoring ensure all Special Agents are aware of any additional procedures needed to control payments to informants. We request each Assistant Administrators provide us with documentation to support completion of their planned actions. -41- ------- CASE NO. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 MONETARY PENALTIES AND TIME OF ACTUAL INCARCERATION IMPOSED Exhibit 1 Page 1 of 4 (See Page 14) PLEA BARGAIN Yes Yes Yes Yes Yes No Yes INDIVIDUALS FINED $25,000 25,000 75,300 57,351 €7,351 24,000 12,000 5.000 CORPORATIONS FINED $25,000 7,500 400,000 40,000 250,000 250,000 360,000 TIME INCARCERATED 1 month None None None None None None None Yes Yes Yes Yes Yes Yes No Yes 20,000 5,0C0 500 500 1,050 1,050 75 5,000 2,000 15,000 15,000 Acquittal 48,000 45,000 600,000 50,000 None None None None None None None None None 2 months None None -42- ------- CASE NO. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Exhibit 1 Page 2 of 4 FLEA BARGAIN Yes Yes Yes Yes Yes Yes INDIVIDUALS FINED 100 500 2,500 20,000 35,000 10,000 CORPORATIONS FINED 4,000 TIME INCARCERATED 9 months None None 2 months None None 250,000 125,000 Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes 5,000 None Yes 50 100 525 2,000 10,025 2,500 3,000 7,500 12,000 3,500 200,000 10,100 1,000 Acquittal 201 105,000 None None None None None None None None 6 months 1 month Less than 1 month No 40,000 -43- ------- CASE NO. 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 PLEA BARGAIN Yes Yes Yes Yes Yes No Yes Yes Yes No Yes Yes Yes Yes NO Exhibit 1 Page 3 of 4 INDIVIDUALS CORPORATIONS TIME FINED FINED INCARCERATED 75,000 75,000 10,000 6 months 30,000 7,500 None 7,500 None 24,000 4 months 24,000 4 months 12,000 None 5,000 None 15,000 5,000 None Dismissal 2,500 None 2,500 None 30,000 5,000 Less than 1 month 5,000 Less than 1 month 200,000 5,000 Less than 1 month 3,000 Less than 1 month 1,000 Less than 1 month 30,000 5,000 None 125,000 125,000 None 1,000 250 None 500 6 months 12,100 12 months 450,000 2,500 None 5,000 12 months Acquittal -44- ------- Exhibit 1 Page 4 of 4 CASE NO. PLEA BARGAIN INDIVIDUALS FINED CORPORATIONS FINED TIME INCARCERATED 50 Yes 15,000 6,000 1 north None 51 No 8,125 8,025 525 5.000 36 months 12 months 12 months None Totals Yes No 43 8 63 $824,702 31 $3,809,301 132 Months 22 Individuals 13 Cases -45- ------- Exhibit 2 Page 1 of 2 ,NM-LC10*&tNCKAl (See L3) tl(PAMM| NT or D C r E N s I J00 APMY K*vv DRIVE • RIIN&IOIW VIRGINIA ? 2 ? 0 ? iainal Investigations •olicy and Oversight) Mr. Steve Sabo 2 3 APR 19ij/ Chief Management. & Staffing Operations Division Drug Enforcement Administrat ion 140 5 Eye Street, N.K. Washington, D.C. 2 0 9 3 "7 Dear Steve: Several months ago, I talked with you about developing productivity measurements for the Defense criminal investigative organizations. At that time, 1 indicated J was conducting an informal survey oE the major Federal law enforcement agencies and selected assistant inspectors general for investigations. I thought you might be interested in the results of that survey, so I'm enclosing a summary. Although not reflected in the summary, several key points emerged from the survey that are worth mentioning. First, everyone agrees investigative productivity is extremely difficult to measure, and no one is totally confident it can be done effectively. Second, effectiveness and the quality of the investigative product are far more important to the agencies surveyed than either efficiency or quantity. "Numbers' in 'ana of themselves don't mean much. Third, the nature of the operational environment is critical to any evaluation of effectiveness and, therefore, comparisons between units of the same agency,,and certainly comparisons among agencies, may prove to be meaningless, Har^ believe it is far more useful to compare a unit or agency, against itself rather than against another unit or agency. Finally, evaluations of productivity, particularly the effectiveness aspect, are heavily subjective and can best be done by an agency's own personnel who have substantial field-level e xpe r i ence. I'm in the process of using the survey results to develop our own productivity measurements. I'll send those to you once we've determined what they will be. Thanks again for your support and cooperation. Best regards, Robert E. Hildner Colonel, USAF Enclosur e -46- ------- Exhibit 2 Page 2 of 2 AGENCY MEASURE FBI DEA USCS IRS ATT USSS DOL GSA HHS TOT/ 1. Cases opened X X X X X 5 2. Cases closed X X X X X X 6 3. Resolution rate X 1 4 . Case origination X X 2 S. Cases per agent X X X 3 6. Manhours per case X X X 3 7. Cost per case Xl X 2 6. Direct manhours X X X 3 9. Indirect manhours X X X 3 10. Quantity of contraband seized X ] 11. Value of contraband sei zed X X 1 ! 3 12. Category of drug X 1 13. Class of trafficker X 1 14. Value of assets sei zed/for fei ted X 1 15. Arrests X X X 3 16. Arrests per agent X 1 17. Presenta tions/ referrals to USAO X X X X X 5 18. Indictments X X * X X X X 1 19. Convict ions X X X X X X 20. F ines/penaltles X X X X 4 21 . Recoupments X X X 3 22. Suspens ions X X 2 23 . Debarments X X 24. Administrative/ civil action X X X 3 25. Cost bvoidance x2 X X 3 NOTES 1-DEA includes confidential or Emergency and Extraordinary (EiE) funds only this category. 2-ATF compiles this for arson cases only and reflects the amount saved insu companies because of false or inflated claims. 3-For counterfeiting cases only. * 47" ------- APPENDIX 1 J* Pa9e 1 Of 2 i 3 UNITED STATES ENVIRONMENTAL PROTECTION AGENCY \*G^/ WASHINGTON. D C 20460 SEP | B88 0fur* Oi LNfONr r •>¦*- HI ANG COWfVAsri v»»(-n^Oh'N'j MEMORANDUM SUBJECT: Draft Audit Report No. E1GM7-05-0571 Review of the Environmental Protection Agency's Office of Criminal Investigations Thoma e L. Adams, Jr. Assistant Administrator John C. Mat t In Inspector General Ernest E. Bradley, III Assistant Inspector General for Audit I have read your draft audit Report on the Office of Criminal Investigations (OCI) and found it to be informative and useful. The conduct of this study reflects the same degree of professionalism I have come to expect from your staff. 1 believe that the findings will be quite helpful to me in improving the performance of the Agency's criminal enforcement program. At this time, r would like to share with your office four comments which I believe you may find pertinent to several conclusions reached in your report. Having responsibility for both the NEIC and its various roles and, specifically, the Office of Criminal Investigations with its heavy burcien of investigating allegations of criminal conduct nationwide, I find it disturbing that neither I nor my Deputy for Criminal Enfotcement, Paul Thomson, were consj concerning this audit. Paul and I are always interested and con- cerned with how the total criminal program is functioning and ate more than anxious to share whatever comments or insights with the auditors that might be helpful. Especially cogent to your audit are two documents which I refer to below and have attached that reflect the continuing effort that OECM haa made to improve conuruni cat ions and accounta- bility at NEIC and to integrate more fully the criminal program into the total EPA enforcement effort. There are two recoj&rnendations on page 26 of the report. The first deals with initiating a process to ensure complete reglonaJL responses to the NEIC Director's request for regional enforcement FROM; TO: THRU: -48- ------- -2- APPENDIX 1 Page 2 of 2 priorities. I suggest that the recommendation be re-woided to urge that the request b*» diiected to the Regional Artmi n 1 a t r« t oi e and that it be signed, not by the Director, NE1C but by the Assistant Administrator, OECM. This vill facilitate followup by senior OECM management to assure that OCI incorporates regional priorities in carrying out its activities. The second recommendation on page 26 deals with whether or not Special Agents are adhering to the Director, NElC's memorandum of November JSB3 Sor preparing Case Opening Repot ts. This recommendation should be directed to the Director of OCI who has first line supervisory control over the Special Agents and should stress that adherence to the procedure be made a part of their performance agreements. In addition, for your inf oi~mat l on , I am attaching two memoranda which clarify the roles of senior OECM managers with respect to the Criminal Enforcement Program. The two recommendations on page 33 both deal with periodic and independent reviews of OCI offices and activities. OECM's responsibilities in the Criminal Enforcement Program are considerably broader than tfCTC's and encompass the Office of Criminal Enforcement Counsel (OCEC) as well as OCI. Consequently, from my perspective as Assistant Administrator, your recorimendatJon concerning management review should be expanded to include both components of the prograin. 3 intend to establish an Independent review of the Criminal Enforcement Program, conducted, at a minimum, by one or more individuals not associated with the Criminal Enforcement Program, one SAC or RAC (not associated with the*particular operation being reviewed), an GCEC attorney, and a Regional Counsel representative. The-review; wiJj cover aiJ facets of the program including investigative, legal, policy, and administrative operations and will report then findings directly to me. The last two recommendations on pane 38 deal specifically with es tab 1 a shnent of an informants prog ram. V.'hile I agree with the recommendations, I suggest that they be stated in more detail so /that each office can clearly identify its responsibilities. Also, the report does not address coordination between OCI and OCEC or the new reporting relationship established by my two memoranda (copies attached). Lastly, I am also attaching seveial pages from the draft with pen and ink comments fot yojr consjdexa II on. I trust that you will find these comments helpful in finalizing your repott. If I can be of further assistance, pleas contact me or Pat Alberico of my staff on FTS 382-454Q. At tachments cc: Thomas Gallagher James Prange "49" ------- UNITED STATES ENVIRONMENTAL PROTECTION AGENCY WASHINGTON. O.C. 20460 Appendix 2 0A SEP I 9 1988 OFFICE OF ADMINISTRATION ANO RESOURCES MANAGEMENT MEMORANDUM SUBJECT: Draft Audit Report No. E1GM7-05-0571 Review of the Environmental Protection Agency's Office of Criminal Investigations Thank you for the opportunity to review and provide comments on the subject audit report. We have reviewed the report and found that the single finding which could impact the Office of Administration and Resources Management appears at page 34 and concerns the need for this Office's Financial Management Division to cooperate with the Office of Enforcement and Compliance Monitoring (OECM) and the Office of General Counsel (OGC) in their efforts to establish a "paid informant program." With regard to your finding and recommendation, this Office does not feel that the facts contained in your report sufficiently justify establishing such a program. As you are aware, the potential for abuse and the near-impossibility of adequately controlling payments made in conjunction with a program of this type are great. However, should the Office of General Counsel render a final opinion recommending that this Agency seek the necessary legislation enabling it to make bank deposits of sufficient amounts to operate the program; and, should OECM decide to implement such a program, my Office will lend all necessary support, upon request, to ensure that the Program is properly implemented and appropriately controlled. cc: Thomas L. Adams, Jr., OECM Lawrence J. Jensen, OGC FROM: TO Ernest E. Bradley, III Assistant Inspector General for Audit -50- ------- Appendix ^ Page 1 of 2 A j I®/ V, UNITED STATES ENVIRONMENTAL PROTECTION AGENCY WASH IIVGTON. D C 20460 ^ \ 9 orriCE or GENERAL COUNSEL MEMORANDUM SUBJECT: Draft Audit Report No- E1GM7-05-0571 , Review of the Environmental Protection Agency's Office of Criminal Investigations TO: FROVl: Assistant Inspector General for Audit We appreciate the opportunity to comment on your draft audit report which reviews the operations of EPA's Office of Criminal Investigations. Finding number 3 concludes that an active paid informant program could benefit EPA's criminal enforcement program. Th0 finding contains a recommendation that the Assistant Administrators for (a) TLnforceoent and Compliance Monitoring and (b) Administration and Resources Management and the General Counsel cake timely action Co resolve Che details for approval of an informants program. As the draft audit report C-Qtes, tfciis Office has already indicated that Agency appropriations may be used to investigate vioLacions or environmental statutes and regulations. This would include conducting undercover operations and payments to informers. In this regard, our September 13, 1985 opinion cited decisions of the Comptroller General approving payments to informers. The Office of Criminal Investigations proposes to make payments to informers through an imprest fund. The draft audit report refers to procedures in the Special Agency Manual. Although this Office previously has not been aware of these raar.uaL procedures, we have r.o general objection to the use of an imprest fund for this purpose. The rule, on using imprest funds are already in existence. We see no reason why Che Office of Criminal Investigations and the Comptroller's Office cannot complete the details for establishing tlxe f ur.d, ta addition, some question has been raised as to dollar limit on imprest fund transactions. Me have discussed this issue with NEIC and Financial Management Division staff and believe chat chey are aware of Che procedures to follow to raise current limits if it is decided that normal imprest fund limits are not adequate. -51- ------- APPENDIX 3 Page 2 of 2 2 The other issues which we have been discussing with the Office of Enforcement and Compliance Monitoring (OECM) are separate from the matter of payments to informers. Our continuing discussions with OECM on these matters should not slow the establishment of the paid informers program. By copies of this Memorandum, we are informing OECM and Administration and Resources Management of our position and offer our assistance if further issues or questions are identified. cc: Thomas L. Adams (OECM) Charles Grizzel (OARM) -52- ------- DISTRIBUTION Headquarters Assistant Administrator for Enforcement and Compliance Monitoring Assistant Administrator for Administration and Resources Management General Counsel Inspector General Agency Follow-up Official (FM-208) Attn: Resource Management Associate Administrator for Regional Operations (A-101) . . . . Director, Financial Management Division (FM-226) Comptroller (IM-225) Office of Public Affairs (A-107) Office of Congressional Liaison Regional Administrators Director, National Enforcement Investigations Center (Denver, 00) ------- |