r(-»S
SERA
EMERGENCY
, RESPONSE /
Emergency Operations Center Academy
U.S. ENVIRONMENTAL PROTECTION AGENCY
-------
Acronym List
EOC Academy
AA
Assistant Administrator
AEC
Agency Emergency Coordinator
CERCLA
Comprehensive Environmental Response, Compensation, and Liability Act
CISM
Critical Incident Stress Management
CWA
Clean Water Act
DHS
U S Department of Homeland Security
EOC
Emergency Operations Center
EPA
U.S. Environmental Protection Agency
ESF
Emergency Support Function
FEMA
U S Department of Homeland Security/Federal Emergency Management Agency
FOIA
Freedom of Information Act
GIS
Geographic Information System
HAZMAT
Hazardous Materials
HQ
Headquarters
JFO
Joint Field Office
IC
Incident Coordinator (For EPA EOC only)
IC
Incident Commander (Common definition)
ICS
Incident Command System
ID
Identification
IMH
Incident Management Handbook
IMPT
Incident Management Planning Team
£MT
Incident Management Team
INS
Incident of National Significance
IT
Information Technology
MA
Mission Assignment
NAR
National Approach to Response
NCP
National Oil and Hazardous Substances Pollution Contingency Plan
NIC
National Incident Coordinator
NICT
National Incident Coordination Team
NIMS
National Incident Management System
NOC
National Operations Center
Page 1 of 2
-------
Acronym List
EOC Academy
NRC
NRCC
NRF
NRP
NRS
NRT
OA
OAR
OARM
OCFO
OCIR
OCLA
OECA
OEI
OGC
OLA.
OIG
OPA
OPPTS
ORD
OSC
OSWER
OW
PIO
POC
POCD
REOC
RIC
RICT
RRCC
RSC
SITREP
SOP
National Response Center
National Response Coordination Center
National Response Framework
National Response Plan
National Response System
National Response Team
Office of the Administrator (EPA)
Office of Air and Radiation (EPA)
Office of Administration and Resource Management (EPA)
Office of Chief Financial Officer (EPA)
Office of Congressional and Intergovernmental Relations (EPA)
Office of Congressional and Legislative Affairs (EPA)
Office of Enforcement and Compliance Assurance (EPA)
Office of Environmental Information (EPA)
Office of General Counsel (EPA)
Office of International Activities (EPA)
Office of Inspector General (EPA)
Office of Public Affairs (EPA)
Office of Prevention, Pesticides, and Toxic Substances (EPA)
Office of Research and Development (EPA)
On-Scene Coordinator
Office of Solid Waste and Emergency Response (EPA)
Office of Water (EPA)
Public Information Officer
Point of Contract
Program Operations and Coordination Division
Regional Emergency Operations Center
Regional Incident Coordinator
Regional Incident Coordination Team
Regional Response Coordination Center
Response Support Corps
Situation Report
Standard Operation Procedure
Page 2 of 2
-------
o
a
c_
a>
-------
7-1-08
EOC Academy for
Response Support
Corps
EPA Headquarters
1
-------
7-1-08
I',., J EPA in Action
Vvn-. A'
w
Hurricane Katrina Response 2005
ll. .*• •% - ¦ . a
> *4®:'
—
¦
v-/EPA*
CMEROCNCY i
f- f i. • fy
I.
Introduction to the
Emergency Response Framework
2
-------
7-1-08
Introduction to Emergency Response
¦ Emergency response policies, plans and guidelines provide a
standard framework for effective response to emergency
situations
- Emphasize preparedness
- Establish a unified approach to incident response
- Coordinate between agencies, jurisdictions, and individual responders
- Integrate multiple disciplines and fields of expertise
¦ National Contingency Plan (NCP)
- EPA's mechanism to prepare for and respond to oil and hazardous
materials releases
Policy Framework
Response
Authorities
Comprehensive Environmental
-------
7-1-08
National Response Framework (NRF)
Outlines a single, comprehensive approach to domestic incident
management to coordinate the hierarchy of responders and
jurisdictions during a response
Applies to all Federal departments and agencies that participate in a
coordinated Federal response
- Responses may include an appropriate combination of Federal, state, local, tribal,
private-sector, and nongovernmental entities
Provides an all-hazards approach to managing natural disasters and
man-made emergencies
mmammmmamm
Stafford Act
Creates the system by which a Presidential Disaster Declaration
triggers financial and resource assistance through the Federal
Emergency Management Agency (FEMA)
Mission Assignments are the mechanism by which direction is
given by FEMA and funding is allocated
Mission Assignments are based on Emergency Support Function
(ESF) capabilities
4
-------
7-1-08
Emergency Support Function (ESF)
The ESFs serve as the primary operational-level mechanism
to provide assistance to State, local and tribal governments
or to Federal departments and agencies
ESF #10: Oil and Hazardous Materials
¦ EPA is the Coordinator and Primary Agency along with the Coast Guard
ESF #3: Public Works and Engineering (All Offices)
¦ EPA is the Support Agency
Support other ESFs as called upon
.Incident'
Local
Support or
Response
DHS integrates
and applies federal
resources both pre
and post incident
State
Support or Response
- r , . ;, ... ... _
Federal
Support or Response
ramewoi
NIMS & NRF Relationship
NIMS aligns command & control, organization
structure, terminology, communication protocols,
resources and resource typing to enable
synchronization of efforts in response to an
incident at all echelons of government
I local""!
INCIDENT
) I
XD STATE
/federal |
f ro
Resources,
Knowledge,
and abilities from
independent federal
Depts. & Agencies
NRF is activated for
Nationally Significant Events
5
-------
Go to http://intranet.epa.gov/rsc
FEMA Training
- ICS - http://traininq.fema qov/EMIWeb/IS/is 100 asp
- ICS - http://traininq.fema.gov/EMIWeb/IS/is200.asp
- NIMS - http://traininq.fema.gov/EMIWeb/IS/is700.asp
- NRF - http://traininq.fema.gov/EMIWeb/IS/IS800b.asp
-------
c_
-------
7-1-08
II.
The Headquarters
Emergency Operations Center (EOC)
^ ' / ft- / * isr v % * //; - * * ?£>*%*-" WmH <£ aafew^o .«*.1. fe&aft&Sfc
HQ Emergency Operations Center
Serves as the national level information hub for incidents and
events
Coordinates with other agencies and their operations centers
Provides various levels of support to the Regional EOCs
(REOCs)
Facilitates cross-regional coordination
24/7 Watch Officer
Manages classified information flow
1
-------
7-1-08
Who's Who
AA for Office of Homeland Security - Tom Dunne
Director for Office of Emergency Management -
Debbie Dietrich
- National Incident Coordination Team (NICT) Chair
- Agency Emergency Coordinator (AEC)
- National Incident Coordinator (NIC)
Director for Program Operations and Coordination
Division - Gilberto "Tito" Irizarry
- Incident Coordinator
14
Levels of Activation
Level 1
¦ Full Activation (e.g., Stafford Act, catastrophic
incident)
;
- All functional Incident Command System (ICS) elements for
HQ EOC
Transitional:
Stand up for
full activation,
or stand
¦
down to daily
Level 2
¦ Mid-Level Activation (e.g., major oil spill)
- Streamlined ICS elements for HQ EOC
\ . . • -in
Minimum
Level 3
¦ Minimum Activation (e.g., train derailment with off-
site consequences)
- Watch Officer, Regional Coordinator, and Program
Operations and Coordination Division (POCD) Director
report to HQ EOC
M
2
-------
7-1-08
Demands Will Be Constant and Often
Unrealistic
Non-stop information demands from the White House,
Department of Homeland Security (DHS), EPA HQ and State
and local officials
Media requests which start immediately at the national,
regional and field level
Messages at all levels must be consistent
Risk communication to the public is critical
Sampling results must be communicated quickly and
accurately
wastes:Ak vMi
3
-------
a>
-------
7-1-08
III.
EOC Staff Roles and
Responsibilities
Principles of the Incident Command
System (ICS)
Scalable and flexible
Standardized structure and terminology
"Stay in your lane"
Do what needs to be done
Leave your job at the door
1
-------
7-1-08
EOC ICS Structure
Color Key .
GO Command Staff
IS General Staff
¦ External Venues
Incident
Coordinator
Public.
Information Officer
.
Safety Officer
Liaison Officer
-V-f V»» '
vi- -ii.'- f- ^
Congressional/
FOIA Specialist
Planning;
Support,
Positions Staffed by RSC Members
RSC Members are most likely to staff positions in the following
units:
- Documentation Unit
- Environmental Unit
- Resources Unit (HQ and Regional)
- Watch Officer
- Finance and Contract Specialists
Or serve as a liaison with an external venue (i.e., DHS, FEMA)
Hi
2
-------
7-1-08
Command Staff Positions
3
-------
7-1-08
Go to http //epaosc.net
1. Review a Job Aid for your section:
Select "Web Sites" from the list on the left stde of the screen
Click the "HQ* icon
Select "RSC Information"
Scroll down to "Documents" and select "List All"
- Select a job aid for your section
2. Create a log in:
Select Hog in" and "Register Here"
- Fill in the first tour categories marked with an * to register
epaosc.net is as an online repository for Situation Reports,
fact sheets, pictures and other documents
EOC monitors epaosc.net for regional content and uploads
HQ content as necessary
Upload and update HQ information
Monitor
i
4
-------
o
a
CD
-------
7-1-08
IV.
Working in the EOC
¦ Bring your Lotus Notes ID on thumb drive or disk
¦ Do not bring a personal laptop
¦ If you need assistance with the operation of your workstation
— Request assistance from the EOC IT Team
- EOC has a proven tracking system in place for quality assurance and
timeliness
25
1
-------
7-1-08
p,EPA>
n Lv.r.iB
VvMl /V
What Do I Do When I Get Here?
Upon your arrival in the EOC you will:
(1)
Check in with
the Resource
Unit in the
reception area of
the EOC
(3)
Participate in
transition
meeting /
briefing
(2)
Sign in and
record the time
(ICS Form 211)
rrsEBETKua
« HECK-IN ixsr |
/
3
¦»«,reo«r
8S.'
(4)
Report to your
assigned area
of responsibility
jHyjygw
-W
il
Examples of Major EOC Products
Situation Reports
Management reports
Briefings
Fact sheets
http://epaosc.net
EPA EOC Special Situation Report
Tornado
Greenstxrg. KS
May 7. 2007
Situation
i Dunng the evening ot May 4. 2007. severe storms vmth rain, ha I. high winds and
tornadoes moved mroucti 8 courees in contrs"
o» Greensbirg (100 imles »««sJ of Wicf*ta) in i
; 1,581) had 95* of its struciures teveted by aj
! ",'i* ,rt'- 1
gPlMEKI
"s*35 1
1
ij
I
1
. . f r - .
T»CN
HYDRAZINE RfCKEREN'CE OlIDK ,
FOR
EPA ON-SCENE COORDINATORS ;
CAS#: 302-01-2
A
aV
2
-------
7-1-08
What Types of Things Will I Be Asked to
Do in the EOC?
You may be asked to support the response by:
¦ Shadowing members in positions to gain experience
¦ Collecting information from Headquarters and Regional Offices
¦ Providing information for reports, Q & As, briefings, and the EPA
website
What Types of Things Will I Be Asked to
Do in the EOC? (continued)
Participate in Transition Meetings
Review and complete ICS Form
214: Daily Log
Participate in Conference Calls,
Meetings, etc.
- See ICS Form 230
EOC Activity Log/Iasu» Tracking Form (ICS 214)
fgn-
Dally M««tlng/Conf«r«nc» Call Schedule
Inciileni H.ime: TOPOFF 4
D.Me:
W«w SVTC
ttoo
» ¦
Ptmoval Manager*
IXC
HO EOC
ECO
Bndg» 1
WH DRO
lion
i1«i
Svrca
¦
3
-------
7-1-08
EOC ICS Position Specific Email
How can I get an EOC ICS position specific email box?
- Position specific email boxes only work with your Lotus Notes ID
- Put an IT ticket in and the EOC IT Team will set up your email box
Used only for official correspondence within the EOC
- Reminder—These emails are official agency records
=B n|
bib.rto Inteiy.
I " ' I
jtest , '
trhis is o test message
Ser* by the US EPA HQ Deputy Incident Coordinate
" (This emeul address i* a position specific email box)"
M
EOC Homepage
File Edit V«w Favorites Toots Help
t)' ; O d isl & ^fl
A^pt3|iight^i;//iritr anei.apd.gov/aoc/
€) 3- d • Lj a El -a
U.S. Enviroiumntal Protection Agency
EPA HQ Emergency Operations Center
Google
| Google SeafdT
EPA Locator Last Name
fpA ho coc n News & Events
rOC Standard
Oper ataig
| Daily Operations
• Watch Office) *
The EPA EOC prowdes 24 hour support for
environmental emergencies EPA Watch
Officers are on duty lo coordinate and provide
support 10 I he Regional Responee Centers. Qn-
scena Coordinators and our federal partners
Watch Officer* can ftnd schedules. Standard
Operating Procedures and other resources here
• Dat.i M.-aiA0*ni«« Technical Service*
The EPA EOC has installed the latest
technology to facilitate efficient response and
coordination If you need assistance with any of
J Ffc»| Name- j
Aiism.. " » [Crt]
CmiipKHieiisrro Guide
totlie IMEOcIS
rr
-------
£
-------
7-1-08
V.
Response Support Corps (RSC)
Orientation
Introduction to the RSC
Established in September 2003 as part of implementing
EPA's National Approach to Response (NAR)
Mechanism by which the Agency ensures that EPA is
prepared for an Agency-wide response
Augments EPA's Emergency Response Program by providing
support to On-Scene Coordinators (OSCs)
Comprised of headquarters and regional employees, creating
a national network of support personnel
1
-------
7-1-08
RSC Administration
Each Region and
Headquarters has an
RSC Coordinator to
facilitate the recruitment,
training, and maintenance
of the RSC program
National RSC
Coordinator: Sherry
Fielding
List of HQ Coordinators
AO:
Lisa Nanko
OEI:
Don Flattery
Michael Hillard
OAR:
Sara DeCair
Dennis Hellberg
OIA:
David Redlin
Kathy Petruccelli
OARM
Debra Flagg
OPPTS:
Janice Jensen
OCFO
Carlene Godfrey
ORD:
Susan Maier
OECA
Brian Maas
Barbara Klieforth
OGC:
Lee Tyner
OSWER:
John Irizarry
Sherry Fielding
OW:
Betsy Valente
John Whitler
35
2
-------
7-1-08
National Incident Coordination Team
(NICT)
Standing team of senior representatives from each Headquarters
office, as well as representatives from the Superfund Lead
Region
Focal point for coordination among Agency offices
Coordinates participation in and deployment of the Headquarters
RSC
NICT Chair: Debbie Dietrich
36
RSC Member Initial Training
Requirements
0
Attend orientation
C] Complete ICS 100 and 200 level training
~ Update information in RSC database
37
3
-------
7-1-08
What else?
Coordinate with management
Maintain all necessary current certifications and/or program-
specific training
- Members will not be trained to perform technical job functions that are outside the
parameters of their current position
Participate in training and exercises
Deploy as available
- Deployment duration will depend on the nature of the event and response required
- EOC duration of deployments is a minimum of one week
- Generally, expected duration of deployments is two-week increments with additional
days for an overlap with personnel coming into the position
I
Want more?
Additional online training is available at the FEMA website:
- National Response Framework (NRF)
- National Incident Management System (NIMS)
All RSC members are required to attend a refresher training annually
- Minimum training requirements may be established by the individual Regions or
Headquarters
- Each Region and Headquarters office will provide an opportunity for training to each
RSC member
Members may be required to attend more ICS specific training
depending on their specific position assignment within the ICS
-awasY "4&.- - m-
4
-------
7-1-08
Training
All training must be tracked
- Advanced ICS training is tracked in Traintrax (or the Agency-designated
system)
- Any other relevant training or in-service should be recorded in the National
RSC database
EOC Academy provides periodic EOC-specific training
opportunities
Exercises
¦ Exercises provide valuable
training for RSC members in
working with personnel from local,
state, and Federal response
communities
¦ It is recommended that each RSC
member participate in at least one
exercise annually
¦ RSC members will be notified of opportunities to participate in
exercises
- Full scale
- Table top
5
-------
7-1-08
RSC Activation
¦ The RSC may be activated during incidents and events of
regional or national significance
- Significant environmental emergency (e.g., a very large and/or nationally
significant HazMat or oil spill)
- Natural disaster (e.g., floods, hurricanes, earthquakes)
- Nationally-significant incident requiring EPA assistance (e.g., Columbia
Shuttle recovery)
- Terrorist attack requiring a national EPA response (e.g., World Trade
Center/Pentagon)
¦ Generally, HQ RSC members will be deployed to the HQ EOC
RSC Activation (continued)
The NICT or the Regional Incident Coordination Team (RICT)
receives the request for personnel assistance and activates the
RSC
The requested positions are filled based on members' skills and
availability
- Member skills and experience are maintained in the RSC database which is
used to assist in determining the appropriate member for deployment
- Your supervisor determines availability in their division and selects
personnel options
If an impacted Region requests support, assistance may be
obtained from Headquarters or other Regions
6
-------
7-1-08
RSC Activation (continued)
¦ Where will I be working?
- HQEOC
- REOC
- In some cases, at the incident site
¦ Deployment duration will depend on
response required
the nature of the event and
- HQ EOC will be a minimum of 1 week
- Regional assignment is incident specific
^0
RSC Activation (continued)
Once deployed, the activities of an RSC member are directed by
authorities at the location and not their home office
RSC members may be reassigned once on location, but must
meet the health and safety requirements of the new assignment
Expect long work hours under potentially stressful conditions
45
7
-------
7-1-08
EPA's Peer Support & Critical Incident
Stress Management (CISM) Team
CISM is a comprehensive, integrated, multi-component crisis
intervention system that includes pre-incident preparation,
individual crisis interventions, demobilizations, debriefings, follow-
up referrals, and now Animal Assisted Crisis Response
For more information
contact:
Jan Shubert
202-564-2527
Shubert.jan@epa.gov
a
When The Incident Is Over
RSC members may be asked to:
- Provide information for reports, as necessary
- Participate in an activation specific debriefing or "hotwash," as necessary
- Provide feedback on the RSC Program to the RSC Coordinator, and home
office management
8
-------
7-1-08
http://intranet.epa.gov/rsc/
U.S. ENVIRONMENTAL PROTECTION AGENCT
EPA RESPONSE SUPPORT CORPS
HQ RSC Policies &
Response Support Corps
In the implementation of the EPA's National Approach to Response Policy, the Administrator established the Response Support Corps
(RSC) in September 2003. The response to the World Trade Center and Pentagon terrorist attacks, anthrax incidents, and the Columbia
Space Shuttle accident, made it evident that significant additional resources were needed to augment the On-Scene Coordinators, in
order for EPA's emergency response program to be successful.
The RSC is Ihe mechanism through which the agency will ensure that all EPA offices are prepared to fulfill their roles in an agency-wide
response and is an effective way to maximize EPA's response capabilities within our current resource base. The Response Support
Corps is a nationally led initiative, managed regionally, with membership spanning throughout the Agency
This site is specific to Headquarters, however intranet sites for other Regions can be accessed by clicking here.
Am ' gunned to be gp RSC Mgmtw?
How d«? I sign MP?
BBBBU
9
-------
7-1-08
What it means to work in the EOC
Working together as a team
Getting the job done together
Staying involved in important Agency challenges
Leaving your job at the door and taking on a new one
Mi
• What did you like about the training?
• What would you change?
¦ Please complete the training survey—7HANK your
10
-------
CD
o
o
o
c
3
(D
3
(ft
-------
.1
INCIDENT NAME:
OPERATIONAL PERIOD (Date I Time
From:
To:
EPA HQ EOC ORGAN ION
CHART ICS Form 207
National Incident Coordination
Team (NICT)
HQ RSC Coordinator(s)
Chief:
Environmental Unit
Leader:
Documentation Unit
Leader:
Regional Resources Unit
Leader:
HQ Resources Unit
Leader:
US EPA - HQ: Washington, DC
AGENCY EMERGE
INCIDENT COORDINATOR (IC)
DEPUTY INCIDENT C
COORDINATOR (DIC)
National Response Team (NRT)
Congressional/FOIA Specialist
PUBLIC INFORMATION OFFICER
Assistant(s):
SAFETY OFFICER
Situation Unit
Leader:
Technical Specialists
OW Spec.:
ORIA Spec.:
GIS Support
Watch Otficer(s)
LIAISON OFFICER
DRG (I MPT)
NOC (HSOC)
EPAC
NRCC ESF-10
NRCC ESF-3
Venues
DEST
Logistics Support Branch
IT Support Branch
Finance Support
Procurement (Contracts) Unit
(sfc)
Form Date: April 2007
-------
For Internal EPA Use Only
EOC Academy Sitrep Example
EPA EOC Special Situation Report
Tornado
Greensburg, KS
May 7, 2007
Situation
During the evening of May 4, 2007, severe storms with rain, hail, high winds and
tornadoes moved through 8 counties in central, western Kansas (KS). The town
of Greensburg (100 miles west of Wichita) in Kiowa County, Kansas (population
1,581) had 95% of its structures leveled by a force 5 tornado at approximately
2245 EDT. The President approved a disaster declaration for Kiowa County on
May 6. The State of Kansas reports 10 fatalities and nearly 100 injured.
The Greensburg water supply tank is destroyed, and the town's water system will
not be functional for many weeks. Water will be supplied from the town's wells
using temporary storage tanks and trucks.
Actions Taken
EPA Region 7 sent two On-Scene Coordinators (OSCs), with response vehicle
and command post vehicle, to the scene on Saturday, May 5, to assess potential
oil and hazardous materials releases related to the storm. EPA responders are
coordinating with local authorities at the local EOC.
On Sunday May 6, OSCs Nold and Davis surveyed the area and communicated
with local officials.
• Transformers. KDEM has contracted with Haz Mat Inc. to remove and
dispose of approximately 30 transformers that exploded and released oil
which may contain PCBs. EPA will monitor the cleanup and perform on-
site soil screening and verification sampling.
• Chlorine tanks. EPA surveyed drinking water well pump houses to assess
chlorine tanks and cylinders. EPA found no ongoing releases from these
tanks and cylinders.
• Oil well. There was reportedly an oil production well outside of town that
may have been impacted by the storm. Reportedly the Kansas
Corporation Commission (KCC) was responding to that scene.
-------
• Scattered Hazardous Wastes. EPA observed scattered miscellaneous
hazardous wastes such as paints, solvents, and fuels from automobiles,
commercial businesses, municipal and county government facilities, and
residential homes.
EPA is coordinating with FEMA, Kansas and local officials regarding whether the
State may request a mission assignment for EPA to provide assistance in
addressing hazardous wastes. To date, FEMA has not requested EPA
assistance in the field or at the FEMA Regional Response Coordination Center
(RRCC).
EPA Region 7 Water Division is coordinating with their Kansas water emergency
contacts regarding the town's water and waste water treatment systems. Water
and waste water infrastructure assessments will need to be conducted, but the
need for federal assistance has not yet been determined.
Key Issues
FEMA and the State of Kansas will determine whether there is a need for EPA
assistance under the National Response Plan for Oil and Hazardous Materials
(ESF #10).
The US Army Corps of Engineers will determine whether EPA support is needed
for Public Works and Engineering (ESF #3) to address either debris or water
infrastructure damage.
Future Actions
Residences are being allowed back in town as of 0800 on Monday morning.
EPA OSCs will continue to survey the scene for oil and hazardous substance
releases, or threats of releases, that may require immediate removal actions. In
addition EPA will continue to provide technical assistance to local responders.
The OSWER Office of Emergency Management will continue to monitor this
situation and provide further updates. If you have any questions regarding this
incident, please contact the HQ Emergency Operations Center at 202-564-3850.
EPA Region 7 will post site information on the web at:
http://www.epaosc.net/greensburg
U S Environmental Protection Agency
Headquarters Emergency Operations Center
1200 Pennsylvania Ave
Washington, DC 20004
202-564-3850 202-564-8729 (fax)
mailto:eoc epahq@epa gov
-------
For Internal EPA Use Only
EPA EOC Special Situation Report
Incident
Incident Location
Date (of Sitrep)
Situation
Actions Taken
Key Issues
Future Actions
U S Environmental Protection Agency
Headquarters Emergency Operations Center
1200 Pennsylvania Ave
Washington, DC 20004
202-564-3850 202-564-8729 (fax)
mailto eoc epahq@epa gov
-------
on
Ci
i=3
©
©
-------
^£0sr^,
vr
Headquarters Response Support Corps
Information for Volunteers
PRO"**"
What is EPA's Response Support Corps (RSC)?
The RSC is the Agency's standing resource for EPA volunteers who provide critical support to
the Agency during an EPA emergency response This reserve of EPA employees stands ready
to provide whatever is needed, based on their qualifications, whether it is answering the
telephones in the emergency operations centers or assisting with field work
Each region and headquarters has its own reserve of RSC members that can be activated when
needed to assist with an emergency response
We are now in the process of enlisting volunteers for the RSC at EPA headquarters
Who is eligible to join?
All EPA employees are eligible to join the RSC However, when enlisting, you should inform
your immediate supervisor
What is expected of RSC members?
As a member of the RSC, you will be expected to
1 Inform your manager of your membership status
2 Attend a RSC Orientation session and other training identified below
3 Be willing and capable, with reasonable notice, of rapid deployment to either the
headquarters Emergency Operations Center (EOC) or the field (NOTE Volunteers will
have the opportunity to state whether they are willing to travel when activated)
4 Commit to serving the full duration of your deployment (this could include a minimum
number of hours weekly depending on the staffing plan for the incident)
5 Work the same schedule as other emergency personnel If deployed to the field this is
typically more than 8 hours/day and generally more than 5 days/week In headquarters,
it may include evening and weekend schedules
6 Have a basic understanding of the Incident Command System (ICS)
7 Perform the job that you are appointed to fill whether it is administrative or technical
(NOTE the type of job you are appointed to will depend on your particular skill set and
the specific needs of the response)
Fact Sheet
-------
If I'm activated, how long does a deployment last?
The duration of deployment will depend on the needs of the particular response Under normal
circumstances, deployment to the headquarters EOC should be in one week increments,
deployment to the field is not expected to be more than two-week increments. RSC members
will be expected to complete the duration of their deployments.
Will I receive training?
All RSC members will receive basic ICS training (offered online) and RSC Orientation in the
EOC at headquarters In addition, RSC members will participate in an emergency response
"exercise" to test and improve EPA's overall readiness
How do I find out more about the RSC?
Visit the EPA RSC Intranet site at http://intranet epa gov/rsc
Program Office
RSC
Representative
Contact Information
Office of the Administrator
Lisa Nanko
nanko lisa@epa gov
Office of Solid Waste and Emergency
Response
Sherry Fielding
fielding sherry@epa gov
Office of Water
Betsy Valente
John Whitler
valente betsy@epa gov
whitler john@epa gov
Office of Air and Radiation
Sara DeCair
Dennis Hellberg
decair sara@epa gov
hellberg dennis@epa gov
Office of Enforcement and Compliance
Assistance
Brian Maas
maas brian@epa gov
Office of Administration and Resources
Management
Debra Flagg
flagg debra@epa gov
Office of Environmental Information
Don Flattery
Michael Hillard
flattery don@epa gov
hillard michael@epa gov
Office of General Counsel
Lee Tyner
tyner lee@epa gov
Office of Prevention, Pesticides and Toxic
Substances
Janice Jensen
jensen janice@epa gov
Office of Research and Development
Susan Maier
maier susan@epa gov
Office of Chief Financial Officer
Carlene Godfrey
godfrey.carlene@epa gov
Office of International Affairs
David Redlin
Kathy Petruccelli
redlin david@epa gov
petruccelli kathy@epa gov
How do I join?
To volunteer for the RSC you can visit http //intranet epa qov/rsc and click on the "Sign me up"
link
Fact Sheet
-------
Useful EPA Contact Information
Headquarters Emergency Operations Center (EOC)
EOC
202-564-3850
EOC Non-Emergency Number
202-564-3851
EOC Fax Machine - Domestic, International
& Classified
202-564-8222
EPA National Decontamination Team (NDT)
NDT Main Line
513-487-2420
NDT 24-Hour Page
800-329-1841
HOTLINE - RCRA, Superfund, Oil, & EPCRA Call Center
Toll Free
800-424-9346
Metropolitan DC Area and International
703-412-9810
Toll Free TDD
800-553-7672
Metropolitan DC Area and International TDD
703-412-3323
EPA Headquarters RSC Coordinators
Name
Office
Phone
E-mail
Sherry Fielding
OSWER
202-564-6174
fieldinq sherrv(®eDa qov
Debra Flagg
OARM
202-564-2982
flaaa debra<®eDa aov
Janice Jensen
OPPTS
703-305-7706
lensen ianice(®eDa aov
Don Flattery
OEI
202-564-4677
flatterv donfiteDa aov
Michael Hillard
OEI
202-566-1011
hillard michaelOeDa aov
Carlene Godfrey
OCFO
202-566-0735
aodfrev carlenefSeoa aov
Sara DeCair
OAR
202-343-9713
decair sara(5)eDa aov
Dennis Hellberg
OAR
202-343-9366
hellbera dennis@eDa aov
Susan Maier
ORD
202-343-9832
maier susanOeDa aov
Brian Maas
OECA
202-564-6019
maas brianOeoa aov
David Redlin
OIA
202-564-6437
redlin david(S)eDa aov
Kathy Petruccelli
OIA
202-564-4672
Detruccelli kathvOeoa aov
Lee Tyner
OGC
202-564-5524
tvner Iee(8>.eoa aov
1
July 2008
-------
Name
Office
Phone
E-mail
Betsy Valente
ow
202-564-9895
valente betsvtfSeoa qov
John Whitler
ow
202-564-1929
whitler lohnflteoa aov
Lisa Nanko
AO
202-564-0195
nanko lisafSeoa aov
Headquarters Critical Incident Stress Management (CISM) Contacts
Name
Office
Phone
E-mail
Jan Shubert
OEM
202-564-2527
shubert ian(5)eDa aov
Jean Schumann
OEM
202-564-1977
Schumann iean(S)eDa aov
Craig Beasley
OEM
202-564-2087
beaslev craiafiteoa aov
Kristina Meson
OSW
703-308-8488
meson kristinaOepa aov
2
July 2008
-------
EPA Response Support Corps (RSC) Database
Basic Instructions and Data Element Descriptions
I. Accessing the RSC Database
To access the RSC database from the Lotus Notes Welcome Page follow these steps:
1. From the File menu, select Database and Open (or Ctrl + O)
2. From the Open Database dialog box
- Select the DCAPPS3/DC/USEPA/US server
- Then select the folder name OSWER
- Then select Response Support Corps
II. Bookmarking the RSC Database
To bookmark the RSC database in Lotus Notes follow these steps
1. Right Click on the database icon on your Lotus Workspace
2. Then select Database
3. Then select Bookmarks
III. Registering for the RSC
Follow these steps to register for the RSC
1 At the Welcome screen, click Main Page at the top of the screen to enter the
database. Note- The Welcome.screen opens only the first time you access the
database.
2 Click on Members & Training from the list on the left side of the HQ RSC
database Main Page
3. Click Create New Member from the list on the left side of the RSC Members
Page.
4. Fill in all of the information in Sections 1 through 9. Important Use the pick list
in the Name and Supervisor fields in Section 1 to select name from the directory
(do not type names in the Name and Supervisor fields).
5. When you have completed Sections 1 -9, click on Submit Supervisor Notification
at the top of the screen Your supervisor will automatically receive an e-mail
asking him/her to acknowledge that you have registered for the RSC Note: The
1
-------
form will need to be in Edit mode in order for your supervisor to acknowledge
your registration in Section 10. Your supervisor may do any of the following to
put the form in Edit mode:
- Choose Edit Document from the Actions menu
- Press CTRL+E
- Double-click in any field on the open form
IV. RSC Data Elements
NOTE: Training dates are required fields if a volunteer indicates that they have
completed a particular training.
Field
Description
Section 1: EPA Contact Information |
*Name
Volunteer selects his/her name from EPA's Domino
Directory
Title
Volunteer's title
*AA/Region
Volunteer selects the applicable HQ office or region
from the pick list
Orgamzation Levels 1 -4
Volunteer fills in all applicable organizational levels
below AA/Region according to his/her office/region's
organizational hierarchy (e g., Division, Branch,
Section)
Supervisor (Y/N)
Volunteer checks to indicate whether he/she is a
supervisor
OSC
Volunteer checks if he/she is an On-Scene
Coordinator (OSC)
NICT/RICT
Volunteer checks if he/she is a member of the NICT
or RICT
Removal Manager
Volunteer checks if he/she is a Removal Manager
Gov't Cell Phone
Volunteer's government-issued cell phone number
Mail Code
Volunteer's office mail code
* Office Phone
Volunteer's office phone number ,
Pager
Volunteer's pager number
Division Director
Volunteer's Division Director
Associate Division Director(s)
Volunteer's Associate Division Director (more than
one name may be listed)
*Supervisor
Volunteer selects his/her immediate supervisor from
EPA's Domino Directory
*Supervisor Phone Number
Supervisor's phone number
Office Location (City)
Volunteer picks from the list the city where his/her
office is located or selects Other if their city is not
listed
If Other, Please Specify
If Other is selected, volunteer types in the city where
their office is located
2
-------
Field
Description 1
Section 2: Personal Contact Information I
*Name
Field is system generated
*Home Address
Volunteer's home address, city, state, and zip are
required fields
*Phone
Volunteer's preferred phone number for reaching
him/her away from the office
Personal Cell Phone
Volunteer's personal cell phone number
Personal E-mail
Volunteer's personal e-mail address
Comments
Volunteer may enter comments or instructions related
to personal contact information
Emergency Contact Information
Name, relationship, and phone numbers for
volunteer's emergency contact
Additional Emergency Contact
Information
Name, relationship, and phone numbers for an
additional emergency contact
Section 3: Current Health & Sa:
ety Certification
Health & Safety Certification
Volunteer indicates whether he/she has completed
required health and safety training and enters the
dates trainings were completed
Other Relevant H&S Training
Volunteer enters dates for CPR, first aid, AED
training and may add up to three additional health and
safety trainings
Section 4: Emergency Response Training
RSC Required Training
Volunteer indicates whether he/she has completed
required RSC training and enters the dates trainings
were completed
Other Training
Volunteer enters dates for up to ten additional
emergency response trainings not listed above
ICS Training
Volunteer indicates whether he/she has completed
Incident Command System (ICS) training and enters
the dates trainings were completed
Other ICS Training
Volunteer enters date for an additional ICS training
not listed above
Section 5: Skills / Experience
Comments
Volunteer may enter comments related to his/her
relevant professional skills and expenence
Hazardous Materials and
Disaster Response Field
Experience
Volunteer checks all categories that apply and may
provide other experience not listed
Environmental Monitoring
Experience
Volunteer checks all categories that apply
Section 6: Areas of Expertise
Comments
Volunteer may enter comments related to his/her
relevant areas of expertise
Areas of Expertise
Volunteer checks all categories that apply under
Analytical, Technical, Operational Support, and
3
-------
Field
Description 1
Contracts/Finance
Foreign Language
Volunteer indicates foreign language skills and
fluency (spoken and wntten)
Other Expertise Not Listed
Volunteer may enter comments related to his/her
Above
relevant areas of expertise not listed above
Section 7: Specialized Teams |
Comments
Volunteer may enter comments related to his/her
relevant areas of expertise
Specialized Teams
Volunteer checks all special teams on which he/she
has participated
Specialized Teams Not Listed
Above
Volunteer may enter participation on any specialized
teams not listed above
Section 8: Deployments |
Deployment Locations
Volunteer checks Yes or No boxes as appropriate
Health Considerations for
Volunteer may enter information regarding
Deployments
immunizations and medical concerns/issues
Current Readiness
Volunteer checks boxes for tools, clothing, and
Tools/Equipment
equipment that he/she possesses
Deployments Form (complete a separate form for each previous deployment) |
Disaster Event
Disaster event title (e g., Hurricane Katnna)
Arrival Date
Date arrived at event
Departure Date
Date departed event
Location (City/State)
Volunteer enters location where he/she was deployed
during the event (city and state)
Response Section
Volunteer selects from list or enters a new Response
Section
Assignment
Volunteer selects from list or enters a new
Assignment
Demobe Interview Date
Date of volunteer's demobilization interview
Comments
Volunteer may enter additional comments
EPA Contact Information
Field is system generated
Section 9: Employee Request and Responsibilities I
Agreement
Volunteer checks to indicate agreement with RSC
responsibilities
Comments
Volunteer may enter additional comments
Section 10: Supervisor Notification
Acknowledgement
Volunteer's supervisor checks to acknowledge that
he/she has been notified about the volunteer's RSC
registration
Comments
Volunteer's supervisor may enter additional
comments
* Indicates required field.
4
-------
Steps to Perform Simple Searches in the Response Support Corps Database
Simple searches can be performed using the query builder functionality provided by the
software (Lotus Notes). For example, you can pull a list of all the RSC Members who
selected "OSC" as a specialized Team or a list of Members who took ICS 100 Training
on or before September 2007. To do so follow the steps below:
1. Click on the "Members and Training" link on the left side bar.
2. You should see "Search For" field on the right side top, above the list of the RSC
members as shown in Figurel. If not go to the 'View' menu at the top and select
"Search This View" menu item.
3. You will see a 'More' button to the right of 'Search button' as shown in Figure 1.
Figure 1
© Response Support Corps - 01. Members \ 01. Name - Lotus Notes
File Edit View Create Actions Help
GDH)®
<0- ~ ^
j Address
~J J -OG>aC-
JpQ) J, ~
t *
Main X f ^ Response Support Corps • 01 -... X |
Search in View '01. Members X 01. Name'
0 Indexed
Search for
Search
~ More
Personal Contact Info
AA/ Region
Division & Name
Division & Mail Code
Disaster Event by Division
Deployments by Division
Deployments by Employee
Health & Safety
ICS / Disaster Mgmt Training
Skills / Experience
Field Experience
Areas of Expertise
Specialized Teams
Office Location (City)
Active / Inactive
Manager's Action
Name ^
Mail
Code
Manager
Work Phone
Governn
Cell
REBECCAFREY
RICHARD 0OICE
Richard Hackley MF-10J
Rick Thomas
Rita Culp
ROBERT MAYHUGH
Robert Paulson
Robert Pepin
Ronald Harris
ROSAURO DELROSARIO
Ruth Woodfork SE-5J
SALLY JANSEN
Sam Chummar
SAMUEL BORRIES
currently no permant (312) 886-4760
Donald BrucefR5/US(312) 886-4740
Betty White/R5/USEF 312-886-9144
David Haugen/RSAJJ 734-214-4540
Patrick Kuefler/R5/U! (312) 886-7454
Mark HorwiBR5AJSE (312) 886-5929
Denise Gawlinski/Ri (312) 886-0272
Peter Swenson/R5/L (312) 886-1505
Levester Spearman/l (312) 886-6190
Linda Nachowicz/R5. (312) 888-6195
WILLIAM MESSENGE (312) 353-6431
Rosauro del Rosaric(312) 353-9046
Sharon Jaffess/R5/U (312) 886-1434
Linda Nachowicz/RS. (312) 353-8360
Sandra Siler
Dale Mever/R5AJSEf 312-886-0429 708-7;
Sharon Jaffess
Wendy Carney/R5/US (312) 353-0536
- EPA
h(q3
l
-------
4. Click on the 'More' button, 'Add Condition' window appears. Then Click on the
3rd button called 'Field' in the list of conditions as shown in and Figure 2.
Figure 2
& Response Support Corps 01. Members \ 01. Name - Lotus Notes
QUI®
| File Edit View Create Actions Help
]OilJ5alS«8#1te1gO£
-------
5. From the field list pick the field you want to search on as shown in Figure 3.
(Note: Field Names of some of the important fields are provided in the table
above.) For example, select SpecTeams. SpecTeams is the field name for the
Specialized Teams.
Figure 3
Add Condition
Condition |
BBS!
Search for documents whose..
Field
SpecT earns
| contains
SoecTearns
Value
Staff
state
state_1
Status
SubBy
m
Subject
Add
Cancel
3
-------
6. Select 'contains' or 'does not contain' as shown in Figure 4.
Figure 4
Add Condition
Condition ] By Held jJ
Search for documents whose...
Field | SpecT earns
Value
3 f contains
1 does not contain
Add
Cancel
4
-------
7. Enter a value in the value field (e.g., 'OSC' as shown in the Figure 5).
8. Click on the Add button at the bottom right of the 'Add Condition' screen.
Figure 5.
Add Condition
r -
> Condition | By field |
Search for documents whose...
Field |SpecTeams
Value |0SC
r contains
"3
Add
Cancel
5
-------
^ Search in View '01. Members \ 01. Nar
Search for I tield SpecTearns contains QSCl
More
I variants ("cat' will also
Sort results by: |relevance
Q Last indexed 09/09/2007
1.873 documents
- - - ; ; ' '
0 Response Support Corps - 01. Members \ 01. Name - Lotus Notes
Pe/sonal Contact Into
AA/Region
Division & Name
Division & Mail Code
Disaster Event by Division
Deployments by Division
Deployments by Employee
Health & Safety
ICS f Disaster Mgmt T raining
Skills / Experience
Field Expenence
Areas of Expertise
Specialized Teams
Office Location (City)
Active / Inactive
Manager's Action
Home
9. The Search condition appears in the Search for field as shown in Figure 6. Click
on the Search Button.
10. The search results appear below as shown in Figure 6.
Figure 6
He £dit View Create ftcbons Help
QrSt
Thomas Matheson
Thomas Smith
Timothy Carter
Timothy Drexler
Todd Ramaly
TomfirotJy
Vacys Saulys
Valerie Miillins
VERNETA SIMON
Jane Ratcllffe/R5/US 312 886-7569
Diane Nelson/R5AJS (312) 886-7613
Joan Tanaka/RSAJSf (312) 353-4367
Dale MeyerfR5/USEF (312) 353-9317
Stephen GoransortfF 3123538340
Norm Niedergang/Ri (312) 353-7648
I William Messenger^ (313) 3S3-S578
NO
NO
No
NO
No
No
No
Charles Gebien/RSA (312) 886-3601
Vince Saunders
Virginia Narsete
Walt Francis
WALTER NIED
WILLIAM MESSENGER
WILLIAM SANDSTROM
WILLIAM SIMES
E 312/353-9077
Linda Nachowicz/R5. (312) 886-4359 No
Paul Ljllle/R5/USEP/ 312-353-4921 No
BevKush/R5/USEP,» (31 2) 886-4466 No,
Jerri-Anne Gart/R5/U (312) 353-1057 No
Mark Horwitz/R5/USE (312) 886-6028 No . .
Charles Gebien/RSA (312) 886-3337 Nal*
; Address
HlJO-O • Q
-------
11. If you want to do a search on training dates or any other date fields, follow the
same steps. Figure 7 through 10 show an example of how to pull a list of RSC
members who took 40 Hour HAZWOPER training on 9/19/2007. Please note that
criteria list for date fields has several options like 'before', 'between', 'after' etc.
Figure 7
Add Condition
Search for documents whose...
Value
d_Haz40
jd
| is on
J
d Has40
d_Haz8
=
d HepAB
I n
d HS1
d HS2
d HS24
d HS3
iai
Add
Cancel
7
-------
Figure 8
Add Condition
Condition | By field |
Search for documents whose...
Field Id Haz40
is on
3
is on
19/19/2007
is after
is before
is not on
is in the last
is in the next
is older than
is after the next
is between
is not between
Add
Cancel
8
-------
Figure 9
Add Condition
S earch for documents whose.
Field | d_Haz40
Value 9/19/2007
Add
Cancel
9
-------
Figure 10
® Response Support Corps - 01. Members \ 01. Name - Lotus Notes
~HI®'
| Fie Edit View Create Actions Help
|J O i |J Sa m $ % go 40 %
"1
J Address
-jljC'O *Q(s*QM
Jqqj a m
~~l
tgj
%
Create New Member
Master
•jl Name
Personal Contact Info
AA / Region
Division & Name
Division & Mail Code
Disaster Event by Division
Deployments by Division
Deployments by Employee
Health & Safety
ICS / Disaster Mgmt Training
Skills / Experience
Field Experience
Areas of Expertise
Specialized Teams
Office Location (City)
Active / Inactive
Manager's Action
CDC
] Response Support Corps • 01 X
Robert Paulson Denise Gawlinski/Re (312) 886-0272
Robert Pepin Peter Swenson/R5fl,(312) 886-1505
Ronald Harris Levester Spearman/I (312) 886-6190
RQSAURO DELROSARIO Linda Nachowicz/R5. (312) 886-6195
RuthWoodfork SE-5J WILLIAM MESSENGE (312) 353-6431
SALLY JANSEN Rosauro del Rosaric (312) 353-9046
Sam Chummar Sharon Jaffess/R5/U (312) 886-1434
IES Linda NachowiczJRS. (312) 353-8360
Sandra Siler
Dale Mever/R5/USEF 312-886-0429 708-7 jj
EPA
10
-------
Common Field Names in the RSC Database
Field Name
Field Description
Name
Name
Title
Title
Organization
AA/Region
Unit
Organization Level 1
Division
Organization Level 2
Branch
Organization Level 3
Manager
Supervisor
d_Haz40
40 Hour HazWOPER certification date
d_HS24
24 Hour Health and Safety Training Date
d_HS8
8 hr H&S Refresher (annual) Training Date
dRSCOrient
RSC Orientation Date
d_L100
ICS 100 Training Date
d_L200
ICS 200 Training Date
HazSkills
Hazardous Materials and Disaster Response Field Experience
Expertise 1
Areas Of Expertise - Analytical
Expertise2
Areas Of Expertise - Technical
Expertise3
Areas Of Expertise - Operational Support
Expertise3
Areas Of Expertise.- Contracts/Finance
LangSpecifyl
Foreign Language 1
LangSpecify2
Foreign Language 2
LangSpecify3
Foreign Language 3
SpecTeams
Specialized Teams
11
-------
EOC
] Mechanical
Room
(HVAC)
Watch Officer
0 Station
Event
Room 3
OEM Staff
Offices
Secure Entrance/Exit
to EOC
Event
Room 2
Secure Entrance/Exit to EOC,
I Equip.
ID Room/ [
r\ Rations
Executive
Conference
Room
Operations
Room
Event
Room 1
B526 ^
Conference
Room
EOC Staff Offices
U.S. EPA EMERGENCY OPERATIONS CENTER
BUSINESS OPERATIONS MAP
SYMBOL KEY
ELEVATORS
STAIRS
I WATER FOUNTAIN
k
Tl _
PANTRY
RESTROOMS
w ~
11JE
M l II
LADIES'RESTROOM W/
SHOWERS & LOCKER ROOM
MENS' RESTROOM W/
SHOWERS & LOCKER ROOM
ASSEMBLY AREA FOR
f INDIVIDUALS REQUIRING
ASSISTANCE EXITING THE BUILDING
PRINTER ^^FAX PLOTTER COPIER
REFERENCE LIBRARY
-------
INCIDENT NAME:
OPERATIONAL PERIOD (Date / Tirr-
From:
To:
EPA HQ EOC ORG) TION
CHART ICS Foi 7
National Incident Coordination
Team (NICT)
Environmental Unit
Leader:
Documentation Unit
Leader:
Regional Resources Unit
Leader:
HQ Resources Unit
Leader:
US EPA - HQ: Washington, DC
AGENCY EMERGI
INCIDENT COORDINATOR (IC)
DEPUTY INCIDENT (
COORDINATOR (DIC)
Congressional/FOIA Specialist
PUBLIC INFORMATION OFFICER
Assistant(s):
SAFETY OFFICER
Situation Unit
Leader:
Technical Specialists
GIS Support
Watch Officer(s)
LIAISON OFFICER
ORG (IMPT)
NOC (HSOC)
EPAC
NRCC ESF-10
NRCC ESF-3
DEST
Venues
Logistics Support Branch
IT Support Branch
Finance Support
Procurement (Contracts) Unit
{&)
Form Date: April 2007
-------
§
K
n,
PROl^
o
z
U4
O
./
EPA Headquarters Response Support Corps (RSC)
Member Training Log
Name:
Date
Date
Date
Date
Date
Health & Safety Training
40-Hour HAZWOPER
24-Hour Health & Safety
8-Hour Health & Safety Annual Refresher
Medical Monitoring
Emergency Response Training
RSC Required Training
RSC Orientation
ihfai
RSC Annual Refresher
100 - Introduction to Incident Command System (ICS)
200 - Basic ICS
700 - National Incident Management System (NIMS), An Introduction
800 - National Response Plan (NRP), An Introduction
ICS Training
300 - Intermediate ICS
400 - Advanced ICS
**DRAFT**
Page 1 of 2
-------
Date Date Date Date Date
420 - Command & General Staff
620 - Area Command
Incident Commander
Safety Officer
Public Information Officer
Liaison Officer
Operations Section Chief
Planning Section Chief
Logistics Section Chief
Finance Section Chief
Environmental Unit Leader
Situation Unit Leader
Resource Unit Leader
Rad Task Force Unit Leader
Emergency Operations Center (EOC) Training
Other Training
.
CPR
First Aid
**DRAFT**
Page 2 of 2
-------
August 23, 2007
Memorandum
Subject: Office of Emergency Management (OEM) Standard Operating Procedures
for Management of Clothing with Identifying Insignia
From: Gilberto Irizarry, Director
Program Operations & CoordmaUon.Division (POCD), J2EM
To: OEM Personnel and Headquarters Response Support Corps Coordinators
I. BACKGROUND
POCD maintains a stock of EPA owned clothing with identifying insignia (DD Clothing)
purchased through the vendor Bama Jammer Productions The inventory consists of a
limited number of EPA baseball caps, polo shirts, long sleeve denim shirts, tee-shirts,
fleece and windbreaker type jackets. In addition, a stock of "go-kit" gear bags with basic
supplies for a field deployment is keptin inventory for the HQ Response Support Corps.
The inventory is kept in locked storage in the B517 bay of Ariel Rios North. ID clothing
and supplies are available to OEM personnel and members of the Response Support
Corps (RSC) on an as-needed basis. Decisions to restock the inventory of ID clothing and
other materials are made periodically based on budget and need.
ID clothing enables EPA personnel to carry out their mission during emergency and
disaster responses, as well as, during routine removal, exercise and outreach activities
Identification clothing (along with Agency credentials) is an aid in gaining access at large
responses involving multiple federal, state and local agencies and for access to other
federal venues.
II. PURCHASE
POCD shall purchase and allocate ID. clothing to appropriate staff and EPA personnel. ID
clothing is a budgeted item in the annual budget and additional purchases may be made
by request and approval of the POCD Director.
III. DISTRIBUTION, USE AND DISPOSAL
ID clothing shall be issued to OEM, RSC and other EPA personnel based on need and
availability. ID clothing will be worn, only while on official duty or travel, including
-------
field work, response situations, outreach activities, media interviews, meetings, and other
instances of public interaction.
1. EPA personnel are instructed that while the clothing is being worn, they are
representing the Federal Government and EPA and their conduct attitude and
demeanor should always be beyond reproach.
2. Each individual to whom ID clothing is issued shall be responsible for the care
and maintenance (laundering) of their apparel.
Standard Operating Procedures (SOPs) for Distribution of ID Clothing
The inventory storage area is secured by a combination lock door, A limited number of
OEM personnel have access privileges to the inventory storage area (see addendum for
list of personnel with access privileges). The ID Clothing Coordinator is* responsible for
general oversight and reporting on ID Clothing to the POCD Director. The contacts listed
in this section below have primary responsibility for distribution of ID Clothing and
maintenance of inventory records.
The following steps should be taken by the ID clothing points of contact when issuing
clothing:
1) Obtain inventory checkout form;
2) Access inventory room and find appropriately sized items for requestor;
3) Fill-out items issued on the checkout form;
4) . Maintain separate electronic spreadsheet of items issued and items remaining.'
Note: The inventory information shall be maintained electronically in a folder labeled
"ID Clothing" on the OEM G:/share drive [ID Clothing],
Standard Issue Items
OEM Personnel may request items of ID Clothing on an as-needed basis and will be
issued clothing based on availability and need.
Prior to a scheduled deployment due to a RSC activation, standard issue clothing for RSC
personnel shall be two tee-shirts, one baseball cap and one windbreaker.
Return/Disposal of ID Clothing
Recipients of ID clothing are to be informed of current EPA policy concerning return or
disposal of ID clothing. Namely, when ID clothing is badly worn, damaged, and/or no
longer fits, OR, upon separation from the Agency or change in position an employee is to
-------
return or dispose of items of ID clothing in their possession. The ID Clothing
Coordinator or Co-Coordinator shall be consulted prior to any disposal of wom out ID
clothing.
Contacts
Eugene Lee, POCD staff, is the ID Clothing Coordinator
Location: B5 L7Q, Ariel Rios North
Phone- 202-564-7988
Sherry Fielding, POCD Staff, is the ID Clothing Co-Coordinator and National RSC
Coordinator
Location: B452C, Ariel Rios North
Phone: 202-564-6174
John Sears, EPA SEE is a point of contact for issuance of ID clothing.
Location: B517T, Ariel Rios North
Phone: 202-564-2489
Note: The POCD Director shall be consulted on any special requests for ID Clothing.
References
OSWER 9285.2-12P, Memorandum: Clothing with Identifying Insignia, December 15,
2000
EPA Order 4800.1 Al, EPA Policy for Providing and Wearing Apparel to Employees,
February 21, 2003
Addendum
Identification Clothing Storage Area Access Privilege List
-------
Office of Emergency Management
http://intranet.epa.gov/rsc/training.htm
us.
EPA RESPONSE SUPPORT CORPS
RSC Home
FAQs
Factsheets
HQ RSC Policies
& Guidance
Training
RSC
Coordinators
RSC Database
EPA HQ Intranet
OEM Homepage
Training
Training Sessions and Brownbags
As part of our training initiatives for RSC we are scheduling a series of training sessions and Br
qualifications and enhance the knowledge of our members in the areas of emergency response. «
to be about the "National Response Framework and How EPA Fits In". It will be presented by Je?
Office of Emergency Management.
The sessions will be held on:
Tuesday, June 17th at the Emergency Operations Center located at the Ariel Rios North Baseme
1:00pm
Thursday, July 17th at Potomac Yards Fourth Floor Conference Center north (N-4830) 12:00pm
Response Support Corps Orientation
• Tuesday, July 1, 2008 1 pm - 4pm
• Wednesday, August 6, 2008 9am - Noon
• Thursday, September 11, 2008 9am - Noon
Sign up for the RSC Orientation by clicking here.
EOC Academy for Response Support Corps - (HTML, PPT)
e^xilrts.
f
Incident Command System (ICS) Training - We provide direct links to on line training at FEMA
Institute (EMI) EMI Independent Study Distance Learning Site.
Basics of ICS - This training should take about 3 hours to complete and can be accessed by the
• IS-100, Introduction to Incident Command System
• IS-200, ICS for Single Resources and initial Action Incidents
Please print off the certificate once you complete the course and update the RSC database to ind
the training. You will need to keep the certificate as documentation.
VJ IWjl (°0 ^ ^2)
1 of 2
AaJ (0 fa L
'pujt/yx FT'ftcktt ^ dh. IT
JuH scTcf y^v eoc /c$ o^f fy
6/19/2008 3:21 PM
-------
11/08/07
EOC Academy for
Response Support
Corps
Agenda and Objectives
Ml-kll
!
1
t
*
1-»npmil On—rtC*»»Omii»0ir
10:00 - 10:15
2. Working in tha OOC
1*10-1*40
¦
1
I
arm*
10:00 - 1t:40
4. IOC Wh mmt tapMOflta
11:40-11:00
11:00-11:00
1
l!
i i
1.
Response Support Corps (RSC)
Orientation
Introduction to the RSC
Established in September 2003 as part of implementing
EPA's National Approach to Response (NAR)
Mechanism by which the Agency ensures that EPA is
prepared for an Agency-wide response
Augments EPA's Emergency Response Program by providing
support to On-Scene Coordinators (OSCs)
Comprised of headquarters and regional employees, creating
a national network of support personnel
RSC Administration
¦ Each Region and
Headquarters has an
noo uoorainator to
IrtnilitntrL ¦ iljui il>«»uml
facilitate tne recruitment,
training, and maintenance
of the RSC program
• Response Support Corps
Coordinators:
- National RSC
Coordinator Sherry
CUMim
neiaing
1
IS!
National Incident Coordination Team
(NICT)
• Standing team of Senior Representatives from each
Headquarters office, as well as representatives from the
Superfund Lead Region
• Focal point for coordination among Agency offices and between
Headquarters and the Regions
• Coordinates participation in and deployment of the Headquarters
RSC
¦ NICT Chain Debbie Dietrich
1
-------
11/08/07
Training (continued)
All training must be tracked
- ICS training is tracked in Tram* ax (or ft* Agency-designated system)
- Any attar raiavani taming or in service should ba recorded in the National
RSC a
Each RSC mamber is responsible for maintaining any required
certifications or trainings, usually accomplished through their
normal job function
EOC Academy provides periodic EOC-specific training
opportunities
RSC Activation
• The RSC may be activated during incidents and events of
regional or national significance
- Significant environmental emergency (e.g., • very large and/or nationally
significant HazMat or oil spifl)
- Natural disaster (*4., floods, hurricanes, earthquakes)
- Nationally-significant incident requiring EPA assistance
-------
11/08/07
RSC Activation (continued)
Headquarters will provide a deployment package that generally
contains
- Go Kit (tor field deployments only)
- Deployment briefing
- Administrative instruction
Deployment duration will depend on the nature of the event and
response required
- HQ will be a minimum of 1 week
- Regional assignment is incident specific
RSC Activation (continued)
Once deployed, the activties of an RSC member are directed by
authorities at the location and not their home office
RSC members may be reassigned once on location, but must
meet the health and safety requirements of the new assignment
Expect long work hours under potentially stressful conditions
- Critical incident Stress Management (CISM) - provide* pear support tor
reaponden and poetHnddem tosoai up
HQ Emergency Operations Center
• Serves as the national level information hub for incidents and
events
• Coordinates with other agencies and their operations centers
• Provides various levels of support to the Regional EOCs
(REOCs)
Facilitates cross-regional coordination
24/7 Watch Officer
Manages classified information flow
EOC in Action
Hurricane Katrina Response 2005
17
How is the EOC Organized?
'AJkJJk
1
1
| - y L Agsncy Ematgancy
'Coordinator (AEC) I 1
Coordtnac (MO H » [
1
:s—
[ OHS!MPT 1
!
Puttfc Mornwbon
L
* UMMft ^
Ca]
o«Mr«no»
r
'———N
con^ssr5,A
r-
£ | 1
3
-------
11/08/07
How is the EOC Organized? (continued)
"sir*'IT sr*
.xr;.
¦
What Types of Things Will I Be Asked to
Do in the EOC?
You may be asked to support the response by:
¦ Collecting information from Headquarters and Regional Offices
• Providing information for reports, Q & As, briefings, and the EPA
website
• Editing and interpreting data analysis from the field (regions) for
distribution to the appropriate venues
• Geographic Information System (GIS) support
• Shadowing members in positions to gain experience
Examples of Major EOC Products
• Situation Reports
• Management reports
• Briefings
• Fact sheets
IK!
Demands Will Be Incessant and Often
Unrealistic
Non-stop information demands from the White House, DHS,
EPA HQ and State and local officials
Media requests will start immediately at the national, regional
and field level
Messages at all levels must be consistent
Risk communication to the public is critical
Sampling results must be communicated quickly and
accurately
After Deployment
Provide information for reports, as necessary
Debriefing or "hotwash," as necessary
Opportunity to provide feedback on the RSC Program to Removal
Managers, the RSC Coordinator, and home office management
Resources
• FEMA Training
- ICS-
- ics • flWEMlW»tyiait2W,a«i)
- nims • haByflraining.lsms.gBv/EMIWWIS/itTOOaw
- NHP - hnoi71nM rung. tttma.oov/EMIwflto'IS/ii8Q0e.ago
• EPA Incident Management Handbook (IMH)
• EPAOSC.net
4
-------
11/08/07
What Do I Do When I Get Here?
The Facility
• Restrooms
- In the EOC elevator lobby
- Next to the pantry out the back door of the EOC
• Pantry & Vending Machines (out the back door)
- EOC pantry is located in room B530
- Provides refrigerator, microwave, storage for dishes and utensils s
vending machines
There is no parking lot for
Ariel Rios
There is limited on-street
parking
There is a parking garage in
the Ronald Reagan building
Security
After-hours, weekend, and other security concerns
- Weekends or after 9pm, enter and exit the EOC through Ariel Rios South
- EPA employees present their EPA ID to the Security Officer
Access for Non-EPA Badge Holders
- Have your government ID or driver's license and EPA Point of Contact
information handy
- Instruct the officer to contact the EOC Watch Officer at 202-564-3850
Beyond the Pantry...
I • The Food Court at the Ronald Reagan Building
• Local Restaurants
• After-hours
J
5
-------
11/08/07
EOC Map
L . U.S. EM EMERGENCY OPERATIONS CENTER
R*=|=jl BUSINESS OPERATIONS MAP
pfepyaas
¥7- 1
El
F
H~ H— IB— ~
BBB o - o~
— na=tr;„.
ill.
Introduction to the
National Response System
Introduction to Emergency Response
Emergency response policies, plans and guidelines provide a
standard framework for effective response to emergency
situations
- Emphasize preparedness
- Establish a unified approach to incident response
- Coordinate between agencies, jurisdictions, and individual responders
- Integrate multiple disciplines and fields of expertise
National Contingency Plan (NCP)
- EPA's mechanism to prepare for and respond to oil and hazardous
Policy Framework
Response
Authorities
Comprehensive Environmental
Stafford Act Response, Compensation, end
Liability Act (CERCLA) / Clean
Water Act (CWAJ
DHS
Plans Guidance
Nntirmai National Incident
pulll (NRpT Management System (NIMS)
EPA National
Plans/Guidance
Policy
National NIMS National National
to Implementation IMT RSC
Response p(an Guidance Guidance
(NAR)
EPA Regional
Plans/Guidance
Regional NIMS Regional IMT Regional RSC
Implementation Implementation Implementation
Plan
National Response Plan (NRP)
• Establishes a single, comprehensive approach to domestic incident
management to coordinate the hierarchy of responders and
jurisdictions during a response
• Applies to all Federal departments and agencies that participate in a
coordinated Federal response
- Responees may include an appropriate combination of Federal, state, local, fibel.
Provides an all-hazards approach to managing natural disasters and
man-made emergencies
Incident of National Significance (INS)
- A major incident requiring interagency reaponae across state and local jurisdictions.
Stafford Act
Creates the system by which a Presidential Disaster Declaration
triggers financial and resource assistance through the Federal
Emergency Management Agency (FEMA).
Mission Assignments are the mechanism by which direction is
given by FEMA and funding is allocated.
Mission Assignments are based on Emergency Support Function
(ESF) capabilities.
6
-------
11/08/07
Emergency Support Function (ESF)
The ESFs serve as the primary operational-level mechanism
to provide assistance to State, local and tribal governments
or to Federal departments and agencies
ESF #10: Oil and Hazardous Materials
• EPA is the Coord n at or and Primaiy Agency along with the Coast Guard
ESF #3: Public Works and Engineering (All Offices)
• EPA is Support Agency
Support other ESFs as called upon
NIMS & NRP Relationship
(NIMS) Standardized process ana
msouioM and resource typing to em
synchronization of efton* in lesponae Ban
National Rasponse Plan 'NRP)
Activation and proactive application of
integrated Federal resources
IV.
EOC Roles and
Responsibilities
Principles of ICS
• Scalable and flexible
• Standardized structure and terminology
¦ "Stay in your lane"
¦ Do what needs to be done
¦ Leave your job at the door
/;,epa'\ EPA Model for National
Incident Coordination
Levels of Activation
Level 1
• Full Activation (a.g., Incident of National
- AO functional IC8 ataman* far HQ EOC
Transitional
Level 2
Stand up fa
full activation,
• Mid-Level Activation (e.g., major oil spill)
or stand
down to daily
- Streamlined tCS elements far HO EOC
ops
Minimum:
Daily Ops
Level 3
¦ Minimum Activation (e.g., train derailment with
off-site consequences)
- Watch Officer. Regional Coordim
report lo HQ EOC
tr and POCD Director
7
-------
11/08/07
Agency Emergency Coordinator/National
Incident Coordinator
Agency Emergency
| Coordinator (AEC) National
Incident Coordinator (NIC)
NICT
Coordinates with
the Regions to
resolve issues
as necessary
Chairs the NRT
Chairs the NICT
Coordinates with
other
departments
and agencies
nmm
Ulllllll.H.ILUUMI.!,.!!!
Incident Coordinator or Deputy IC
General Responsibilities
I NAT I- - Co
— Ls
Emargancy
Coordinator (AEC) /Nation*
Inctfant Coordinator (NIC) |
^¦t
Deputy Incident I
¦ [(Deputy IC) I
Responsible for the overall
management of EOC
operations for the
dent
Establishes scope of the
AMMnliatiAn immnHiaia
organization, immeoiaie
ll nil 11 HI ¦ n nn/J I i I. nil ...
priorities ana oojectives
and strategy
Serves as the primary
contact with Agency
Emergency Coordinator
Attends dally management
meetinflT
5S1
Incident Coordinator or Deputy IC
General Responsibilities (continued)
AQancy Emargancy
Coordinator (AEC) /National
(NIC)
Leads Transitlon Meeting
Updates on key issues at the
beginning of your shift
Reviews actions that have
been completed
Highlights actions that are
still ongoing
Prioritizes work activities for
the shift
Identifies new actions or
changes in the
organizational structure
Liaison Officer
Contacts EPA staff at
interagency venue<
(e.g. NRCC,
DHSNOC.JFO)
KMiatwICrtonwIan
Maintains dally activity log
and tracks issues
Logistics Section/IT Support
Provides facility and
support
Delivers information
technology services
Desktop and laptop
IT
Loan Nome*
Logistics Section/IT Support (continued)
EOC Workstations
• What can I do with this workstation?
• Email and other day to day computer processing (spreadsheets,
MS-Word, PowerPoint, etc.)
• Internet / Intranet applications
¦ Route workstation display to EOC TVs
• Listen to TV feeds
• Store EOC incident data
• Print and plot: color, black & white
• Charts with MS-Visio and web editing with Dreamweaver upon
request
• Access Google Earth
8
-------
11/08/07
kgiBiri Logistics Section/IT Support (continued) Logistics Section/IT Support (continued)
EOC IT Team is here to serve you but we need your help!
• Bring your Lotus Notes email ID or Lotus Notes thumb drive
• Do not bring a personal laptop
• If you need assistance with the operation of your workstation
- Request assistance tromtie EOC CT Team
- EOC has a proven tracking system in place tor quality aaauranca end
EOC ICS Position Specific Email
• How can I get an EOC ICS position specific email boxes?
- Position specific email boxes only work with your Lome Notes 10
- Put an rmcket in and the EOC IT Team aria sat up your emeu box
• Used only for official correspondence within the EOC
Logistics Section/IT Support (continued)
Records Management
• White House mandates all agencies keep records related to
incident responses
• Keep ALL records
- EOC Server "Or-Save See lo 0:
- EOC Server "V-QIS server
- EMAILS - Use EOC ICS poeflkm specific emails
- Personal amen box-CreateLotusNotes email tolder
• Visit http://www. epa. gov/records/gontagt, htm
Logistics Section/IT Support (continued)
EPAOSC.NET
• Monitor
• Upload and update HQ information
• epaosc.net is as an online repository for Situation Reports, fact
sheets, pictures and other documents
• EOC monitors epaosc.net for regional content and uploads HQ
content as necessary
9
-------
11/08/07
Logistics Section/IT Support (continued)
WebEOC
¦ Communication tool used by EPA
• Allows users to share emergency information via a web browser
• WebEOC should inform from the field upwards
• Monitor, monitor, monitor
¦ Source of information for EOC staff
r-=~ ™
h'
-------
11/08/07
Situation Unit
hi
| Maintains situational
awareness of
response activities
commurucalions wi#t
REOCs
Gathers arid assesses
informal or from
impacted region (a)
Environmental Unit
Collects, reviews and interprets
regional environmental
information and data
Coordinates with tie PIO, and
otMf technical specialists
as necessary (e.g., Offi ice of
General Counsel). to:
Prepare environ
information tor posting o
the EPA Website
Produce ottw reports
Provides published technical
guidance, policy and
directives for assisting field
personnel
Coordinates with Situation Unit
on QIS needs
Planning Support (continued)
Establishes information
requirements and
reporting schedules 1
all organizational
elements
Situation Unit (continued)
J Planning Support j
Situation Unit
I HO Resources |
1 I
f Agonal
I or ' |
[ Watch Otlicef |
11
-------
11/08/07
In Closing
What to expect
• Time commitment
• Leave your job at the door
• Embrace the EOC mindset
• We work together to get the job done!
12
-------
Slide Assignments for EOC Academy Tuesday, July 1, 2008 1:00 - 4:00
Power Point Section:
Topic:
Slide
Assignments:
Jan 8, 2008
INSTRUCTOR:
Introduction
Introduction
1-3
Tito Irizarry
I Intro to the ER
Framework
ER Framework
4- 10
Roberta Runge
EXERCISE into
to RSC intranet
site
11
Sherry Fielding
II The HQ EOC
EOC Operations
12- 16
Caroline Previ
III EOC Staff Roles
and Responsibilities
ICS Positions and
their duties
17-22
Lisa Boynton
EXERCISE Job
aids
23
Sherry Fielding
IV Working in the EOC
EOC info tools,
layout of EOC, etc
24-31
Eugene Lee
BREAK
V Response Support
Corps Orientation
RSC
32 -41
Kevin Mould
VI
RSC Activation
42-45
Tim Grier
CISM
46
Jan Shubert
When the incident
is over
47
Sherry Fielding
VII Hotwash
-------
David_Mead@sra com
Sent by Saritha Koshy
To hendnksson marla@epa gov
cc Brian Maas/DC/USEPA/US@EPA
bcc
06/19/2008 07 03 AM
Subject RSC Training Signup Confirmation
Dear Maria Hendnksson
Thank You for registering for Response Support Corps Orientation training You are confirmed for the
session to be held on Jul 1 (1-4 PM) Tuesday in the EPA Headquarters Emergency Operations Center
(Ariel Rios North Building (B430) If you are unable to attend this session please contact David Mead at
david_mead@sra com or 703-284-8228
RSC members are required to complete ICS 100 (Introduction to the Incident Command System) and ICS
200 (ICS for Single Resources and Initial Action Incidents) training and RSC orientation training We
strongly encourage you to complete the on-line ICS 100 and ICS 200 training courses prior to attending
RSC orientation training The self-paced ICS 100 and ICS 200 courses each take approximately 3 hours
each to complete They are available at http //training fema gov/IS/crslist asp
Thank you for your interest in EPA's Response Support Corps
Directions to the EOC
The Headquarters EOC is located in the basement of 1200 Pennsylvania Ave, NW (Ariel Rios North
Building) in Washington, DC You may enter the Ariel Rios North Building at the Federal Triangle Metro
stop entrance (to your right at the top of the Metro escalators) Proceed through security and bear left
down the hall At the end of the hall, go right and take the elevators to the basement level The EOC will
be on your right through the double glass doors as you exit the elevator You may also access the EOC
from the Pennsylvania Ave entrance Proceed through security and take the elevators straight ahead to
the basement Bear left as you exit the elevator and then left again The rear entrance to the EOC will be
straight ahead Ring the bell to get access to the EOC Proceed straight down the hall At the end of the
hall go right, then left, and then straight ahead to the EOC reception area
-------
EPA's Response
Support Corps!
- v
r J
"I believe it may
rewarding experien
have in your
— Thomas P. Dunne, EPA Associate Administrator
for Homeland Security
to
assist with EPA emerg
~ RSC volunteers fill
and administrative
~ Positions may be a
or in the field.
~ All EM employees are eligible to Join.
For more information and to enlist, visit: http://intranet.epa.gov/rsc
-------
^0STA%
<
•z.
M
O
Headquarters Response Support Corps
Information for Volunteers
What is EPA's Response Support Corps (RSC)?
The RSC is the Agency's standing resource for EPA volunteers who provide critical support to
the Agency during an EPA emergency response This reserve of EPA employees stands ready
to provide whatever is needed based on their qualifications, whether it is answering the
telephones in the emergency operations centers or assisting with field work
Each region and headquarters has its own reserve of RSC members that can be activated when
needed to assist with an emergency response
We are now in the process of enlisting volunteers for the RSC at EPA Headquarters
Who is eligible to join?
All EPA employees are eligible to join the RSC However, when enlisting, you should inform
your immediate supervisor
What is expected of RSC members?
As a member of the RSC, you will be expected to
1 Inform your manager of your membership status
2 Attend a RSC Orientation session and other training identified below
3 Be willing and capable, with reasonable notice, of rapid deployment to either the
Headquarters Emergency Operations Center (EOC) or the field Volunteers will have
the opportunity to state whether they are willing to travel when activated
4 Commit to serving the full duration of your deployment This could include a minimum
number of hours weekly depending on the staffing plan for the incident
5 Work the same schedule as other emergency personnel If deployed to the field this is
typically more than 8 hours/day and generally more than 5 days/week In headquarters,
it may include evening and weekend schedules Any additional hours that are required
to be worked beyond the employee's regular tour of duty shall be compensated by
premium pay (overtime, night pay, etc) to which the employee shall be entitled under law
and regulation
6 Have a basic understanding of the Incident Command System (ICS)
7 Perform the job that you are appointed to fill whether it is administrative or technical
The type of job you are appointed to will depend on your particular skill set and the
specific needs of the response
-------
If I'm activated, how long does a deployment last?
The duration of deployment will depend on the needs of the particular response Under normal
circumstances, deployment to the Headquarters EOC should be in for one week, deployment to
the field is not expected to last more than two-weeks RSC members will be expected to
complete the duration of their deployments
Will I receive training?
All RSC members will receive basic ICS training (offered online) and RSC Orientation in the
EOC at Headquarters In addition, RSC members will participate in an emergency response
"exercise" to test and improve EPA's overall readiness
How do I find out more about the RSC?
Visit the EPA RSC Intranet site at http //intranet epa qov/rsc
Program Office
RSC
Representative
Contact Information
Office of the Administrator
Lisa Nanko
nanko lisa@epa gov
Office of Solid Waste and Emergency
Response
Sherry Fielding
fielding sherry@epa gov
Office of Water
Betsy Valente
John Whitler
valente betsy@epa gov
whitler john@epa gov
Office of Air and Radiation
Dennis Hellberg
Sara DeCair
hellberg dennis@epa gov
decair sara@epa gov
Office of Enforcement and Compliance
Assistance
Brian Maas
maas brian@epa gov
Office of Administration and Resources
Management
Kevin Dressman
Debra Flagg
dressman kevin@epa gov
flagg debra@epa gov
Office of Environmental Information
Don Flattery
Michael Hillard
flattery don@epa gov
hillard mtchael@epa gov
Office of General Counsel
Lee Tyner
tyner lee@epa gov
Office of Prevention, Pesticides and Toxic
Substances
Jay Ellenberger
ellenberger jay@epa.gov
Office of Research and Development
Susan Maier
maier.susan@epa gov
Office of Chief Financial Officer
Carlene Godfrey
godfrey carlene@epa gov
Office of International Affairs
David Redlin
redlin david@epa gov
How do I join?
To volunteer for the RSC you can visit http //intranet epa qov/rsc and click on the "Sign me up"
link
-------
• ^
^tPKc^ How to Sign up for the
Headquarters Response Support Corps
Follow these steps to register for the Headquarters Response Support Corps (RSC)
1 Click on the link to the Headquarters Response Support Corps link
2. Click Main Page at the top of the Welcome Screen to enter the database
3 Click on Members & Training from the list on the left side of the HQ RSC
database Main Page.
4 Click Create New Member from the list on the left side of the RSC Members
Page.
5 Fill in all of the information in Sections 1 through 9 Important. Use the pick list
in the Name field in Section 1 to select your name from the directory (do not type
your name in the Name field)
6 When you have completed Sections 1 -9, click on Submit- Supervisor
Notification at the top of the screen
-------
Office of Emergency Management
http://intranet.epa.gov/rsc/faqs htm#prerequisites
U.S. Environmental Protection Agency
EPA RESPONSE SUPPORT CORPS
RSC Home
FAQs
Factsheets
HQ RSC
Policies &
Guidance
Training
RSC
Coordinators
RSC
Database
Ign Up
Nowl
EPA HQ
Intranet
OEM
Homepage
Frequently Asked Questions
• What are the prerequisites for becoming an RSC member?
• What are the requirements of RSC members?
• Is there a minimum amount of time I can be an RSC member or do I I
a long term commitment?
• Who can I contact if I have Questions about the RSC program?
• What type of training will I receive as an RSC member?
• How long after an incident occurs will I be asked to deploy?
• How much time is reguired each year to participate in non-disaster F
activities?
• What additional non-disaster activities will I participate in?
• Who decides if I will be selected to respond to a specific disaster?
• What is the deployment process?
• How will I receive the necessary deployment information?
• How long are deployments?
• If asked to deploy, what type of accommodations are there?
• Will I be working with people from mv office/region?
• Who will be doing field work?
• What determines where I'll be working and the type of work I do?
• Who will I be working for?
-------
Office of Emergency Management
http://intranet.epa.gOv/rsc/faqs.htm#prerequisites
• Will anyone be working for me?
• Who will do my regular job while I am away?
• Who can I contact if there is a problem?
• If I am feeling a bit overwhelmed by what I see or experience, is then
can talk with about this?
• If reguired to travel, how do I make travel arrangements?
• How are travel costs paid for?
• Can I access PeoplePlus?
• Do I need any special identification?
• When I return, do I have to go back to work the next day?
• Can I be deployed multiple times for during one incident response?
What are the prerequisites for becoming an RSC member?
Other than being an agency employee, there are no prerequisites to RSC me
however once you become a member there are training, exercise, and admin
requirements that must be fulfilled.
What are the requirements of RSC members?
RSC members are required to
1. Participate in initial and follow-up required RSC training;
2. Participate in exercises designed to maintain the RSC team mission r
3. Respond to an incident when activated,
4. Maintain, as appropriate, all required certifications (e g., current medn
monitoring training requirements, health and safety training requirem*
5. Ensure personal information in the RSC database is kept up to date
Is there a minimum amount of time I can be an RSC member or do I hav<
long term commitment?
If you receive training in a Key Leadership Position (KLP) as a member of an
-------
of Emergency Management
http://intranet epa.gov/rsc/faqs.htm#prerequisites
Management Team (IMT) then it is assumed that you will be dedicated for an
period of time.
For generalist positions, RSC commitments will be described with each incide
Who can I contact if I have questions about the RSC program?
For RSC programmatic questions, you can contact your HQ and Regional RS
Coordinator. A list of Regional Coordinators can be found here: (provide link)
What type of training will I receive as an RSC member?
You will be required to take on-line training, attend an orientation training, anc
specific training modules as needed In addition, Regions/HQ may hold other
events, such as Brownbag Lunch presentations.
How long after an incident occurs will I be asked to deploy?
When you are asked to deploy during an incident will depend on the complex
of response Your support may be requested anytime from several days after
several months after an incident.
How much time is required each year to participate in non-disaster RSC
It is estimated that apart from any potential disaster response, RSC members
24 hours per year to RSC activities
What additional non-disaster activities will I participate in?
As an RSC member you will be required to participate in RSC training sessior
and attend other RSC events throughout the year
Who decides if I will be selected to respond to a specific disaster?
RSC support requests will be coordinated through the Regional Incident Coor
(RICT) for Regions and the National Incident Coordination Team (NICT) for H
The RICT/NICT will select RSC staff in consultation with supervisors and indr
members
-------
Office of Emergency Management
http://intranet.epa.gov/rsc/faqs htm#prerequisites
The RICT/NICT is made up of senior staff/management representatives from
Division and Office. It is a high level coordination body for response efforts.
What is the deployment process?
Deployment processes vary by Region, however deployment is always coordi
RICT/NICT, Emergency Operations Center, and supervisors
How will I receive the necessary deployment information?
Deployment information delivery may vary by Region however you will most li
provided with a deployment package via email or a website.
How long are deployments?
Deployment length may vary based on the complexity of an incident, howevei
anticipated that deployment rotations will be two weeks of work with a few da>
for personnel transition. For Headquarters EOC, rotations will be a minimum
If asked to deploy, what type of accommodations are there?
Accommodation will vary largely depending on the scale, complexity, and loc<
incident
Will I be working with people from my office/region?
You may be working with people from your region, however it is likely that yoi
people from another region, depending on the location of the incident
Who will be doing field work?
People who are already trained for field work It is therefore important to inclu
applicable training/experience/expertise in the RSC database.
What determines where I'll be working and the type of work I do?
-------
Office of Emergency Management
http://intranet epa.gov/rsc/faqs.htm#prerequisites
The location and type of work you do will depend on two factors 1) your
background/training/skills/availability - information that will be available in the
database and, 2) the needs of the response.
Who will I be working for?
Once activated, you will be working for the individual in charge of the section ¦
response in which you are placed based on the Incident Command System o
is important to note that you are not working for your supervisor of record Th<
possibility that you may be reporting to an agency representative junior to you
Will anyone be working for me?
It is possible, based on your placement within the ICS organization that you \a
members reporting to you.
Who will do my regular job while I am away?
Your supervisor will arrange any workload adjustments while you're deployed
Who can I contact if there is a problem?
If a problem cannot be resolved in the field, you can always reach back to the
problems or questions you have.
If I am feeling a bit overwhelmed by what I see or experience, is there so
talk with about this?
We have members of the Peer Support Team rotating through the site on a r<
schedule You may find it helpful to talk with a team member The best way tc
team member is through the Safety Officer If your need is more immediate, y
the team's leader at 202-564-2527 (office) or 202-253-4177 (cell).
If required to travel, how do I make travel arrangements?
Travel information will be provided with the deployment package.
-------
Office of.Emergency Management
http://intranet.epa.gov/rsc/faqs htm#prerequisites
How are travel costs paid for?
Travel cost arrangements may be Regionally and or incident specific The inf<
be part of deployment package.
Can I access PeoplePlus?
Access to PeoplePlus can be coordinated through the EOC.
Do I need any special identification?
You will need your EPA identification card only As an RSC member you will <
provided with some identification clothing
When I return, do I have to go back to work the next day?
Yes, however, you have the option to use leave if you want to take the day ofi
Can I be deployed multiple times for during one incident response?
Depending on the length of an incident response, it is possible that RSC merr
multiple rotations.
Site maintained by The Office of Emergency Management
EPA Home | Privacy and Security Notice | Contact Us
-------
Office of Emergency Management http://intranet.epa.gov/rsc/register.htm
U.S. Environmental Protection Agency
EPA RESPONSE SUPPORT CORPS
-------
Office of-Emergency Management
http://intranet.epa.gov/rsc/register.htm
RSC Home
FAQs
Factsheets
HQ RSC
Policies &
Guidance
Training
RSC
Coordinators
RSC
Database
-S
tgn Up
Wow I
EPA Response Support Corps (RSC)
Database
• One Page - How to Sign Up for Headquarter Response Support Corp
36KB)
EPA HQ
Intranet
OEM
Homepage
Basic Instructions and Data Element Descriptions
• Accessing the RSC Database
• Bookmarkinq the RSC Database
• Registering for the RSC
• RSC Data Elements
I. Accessing the RSC Database
Access the RSC database by clicking here This link will launch the databas
Lotus Notes application.
II. Bookmarking the RSC Database
-------
Office of Emergency Management
http //intranet epa gov/rsc/register htm
To bookmark the RSC database in Lotus Notes follow these steps*
1 Right Click on the database icon on your Lotus Workspace
2. Then select Database
3. Then select Bookmarks
III. Registering for the RSC
Follow these steps to register for the RSC:
1. At the Welcome screen, click Main Page at the top of the screen to enter
Note- The Welcome screen opens only the first time you access the datal
2. Click on Members & Training from the list on the left side of the HQ RSC
Main Page.
3. Click Create New Member from the list on the left side of the RSC Memb
4. Fill in all of the information in Sections 1 through 9. Important- Use the pic
Name and Supervisor fields in Section 1 to select name from the director
names in the Name and Supervisor fields).
5 When you have completed Sections 1-9, click on Submit Supervisor No
the top of the screen Your supervisor will automatically receive an e-mail
him/her to acknowledge that you have registered for the RSC. Note The
to be in Edit mode in order for your supervisor to acknowledge your regisl
Section 10 Your supervisor may do any of the following to put the form in
¦ Choose Edit Document from the Actions menu
-------
Office of Emergency Management
http //intranet.epa.gov/rsc/register htm
¦ Press CTRL+E
¦ Double-click in any field on the open form
IV. RSC Data Elements
Field
Description
Section 1: EPA Contact Information
*Name
Volunteer selects his/her name from EP
Directory
Title
Volunteer's title
*AA/Region
Volunteer selects the applicable HQ offi
from the pick list
Organization Levels 1-4
Volunteer fills in all applicable organizat
below AA/Region according to his/her o
organizational structure (e g , Division, E
Section)
Supervisor (Y/N)
Volunteer checks to indicate whether h€
supervisor
Gov't Cell Phone
Volunteer's government-issued cell pho
Mail Code
Volunteer's office mail code
*Office Phone
Volunteer's office phone number
Pager
Volunteer's pager number
Division Director
Volunteer's Division Director
-------
Office of.Emergency Management
http://intranet epa.gov/rsc/register.htm
Field
Description
Associate Division Director(s)
Volunteer's Associate Division Director i
one name may be listed)
*Supervisor
Volunteer selects his/her immediate sup
EPA's Domino Directory
*Supervisor Phone Number
Supervisor's phone number
Office Location (City)
Volunteer picks from the list the city wh«
office is located or selects Other if their
listed
If Other, Please Specify
If Other is selected, volunteer types in t
their office is located
Section 2: Personal Contact Information
*Name
Field is system generated
*Home Address
Volunteer's home address, city, state, a
required fields
*Phone
Volunteer's preferred phone number for
him/her away from the office
Personal Cell Phone
Volunteer's personal cell phone number
Personal E-mail
Volunteer's personal e-mail address
Comments
Volunteer may enter comments or instri
related to personal contact information
Emergency Contact Information
Name, relationship, and phone number;
volunteer's emergency contact
-------
Office of Emergency Management
http://intranet.epa gov/rsc/register.htm
Field
Description
Additional Emergency Contact
Information
Name, relationship, and phone number;
additional emergency contact
Section 3: Current Health & Safety Certification
Health & Safety Certification
Volunteer indicates whether he/she has
required health and safety training and <
dates trainings were completed
Other Relevant H&S Training
Volunteer enters dates for CPR, first aic
training and may add up to three additic
and safety trainings
Section 4: Emergency Response Training
RSC Required Training
Volunteer indicates whether he/she has
required RSC training and enters the da
were completed
Other Training
Volunteer enters dates for up to ten add
emergency response trainings not listed
ICS Training
Volunteer indicates whether he/she has
Incident Command System (ICS) trainin
the dates trainings were completed
Other ICS Training
Volunteer enters date for an additional 1
not listed above
Section 5: Skills / Experience
Comments
Volunteer may enter comments related
relevant professional skills and experier
-------
Office of-Emergency Management
http://intranet.epa.gov/rsc/register.htm
Field
Description
Hazardous Materials and
Disaster Response Field
Experience
Volunteer checks all categories that app
provide other experience not listed
Environmental Monitoring
Experience
Volunteer checks all categories that app
Section 6: Areas of Expertise
Comments
Volunteer may enter comments related
relevant areas of expertise
Areas of Expertise
Volunteer checks all categories that app
Analytical, Technical, Operational Supp'
Contracts/Finance
Foreign Language
Volunteer indicates foreign language sk
fluency (spoken and written)
Other Expertise Not Listed Above
Volunteer may enter comments related
relevant areas of expertise not listed ab
Section 7: Specialized Teams
Comments
Volunteer may enter comments related
relevant areas of expertise
Specialized Teams
Volunteer checks all special teams on v\
has participated
Specialized Teams Not Listed
Above
Volunteer may enter participation on an
teams not listed above
Section 8: Deployments
-------
Office of-Emergency Management
http://intranet epa gov/rsc/register htm
Field
Description
Deployment Locations
Volunteer checks Yes or No boxes as a
Health Considerations for
Deployments
Volunteer may enter information regardi
immunizations and medical concerns/is:
Current Readiness
Tools/Equipment
Volunteer checks boxes for tools, clothii
equipment that he/she possesses
Deployments Form (complete a separate form for each previous deployme
Disaster Event
Disaster event title (e g , Hurricane Katr
Arrival Date
Date arrived at event
Departure Date
Date departed event
Location (City/State)
Volunteer enters location where he/she
deployed during the event (city and stat
Response Section
Volunteer selects from list or enters a n<
Section
Assignment
Volunteer selects from list or enters a n<
Assignment
Demobe Interview Date
Date of volunteer's demobilization inter\
Comments
Volunteer may enter additional commer
EPA Contact Information
Field is system generated
Section 9: Employee Request and Responsibilities
-------
Office ofvF.mergency Management
http://intranet.epa.gov/rsc/register.htm
Field
Description
Agreement
Volunteer checks to indicate agreement
responsibilities
Comments
Volunteer may enter additional commer
Section 10: Supervisor Notification
Acknowledgement
Volunteer's supervisor checks to ackno\
he/she has been notified about the volu
registration
Comments
Volunteer's supervisor may enter additic
comments
indicates required field.
Site maintained by The Office of Emergency Management
EPA Home | Privacy and Security Notice | Contact Us
------- |