™;Em limes ISJEWS FOH s\I\m ABOUT EPA EMPLOYEES Inside: • SCAC Pushes Productivity • Civil Service in Free Fall? VOLUME 5 NUMBER 4 APRIL 1988 The Origins and Meaning of SAC National Secretaries Week: A Well-Deserved Tribute Yes—it's time once again to celebrate National Secretaries Week. This issue of the Times is dedicated largely to the work of secretaries in all their protean roles—fielding those tough calls, expediting paperwork, organizing the office, reminding the boss of appointments and deadlines and much more. The agency might be able to survive without some of its functionaries, but lose one secretary and we all know the office quickly collapses. That's an ancient observation but truer than ever. So let's hear it for our superb secretaries—now and throughout the year! Read on... ~ A Call for Candor and Consistency The headquarters Secretarial Advisory Committee (SAC) held its first 1988 membership recruitment campaign in the EPA auditorium on January 28; a reception followed. Susan Wayland. Deputy Director, Office of Pesticides Programs, spoke on the five key ingredients in a successful partnership between secretaries and managers, namely, candid communication and feedback on a daily basis, dependability in terms of presence and performance, respect for the integrity and motivation of both parties, consistency of attitudes and expectations, and mutual sensitivity to the needs and flashpoints of each person in the relationship. Attention to these fundaments, said Wayland, makes for effective operations even in trying circumstances. She lauded SAC for its efforts on behalf of the Agency, n The Secretarial Advisory Committee (SAC) was formed in 1980 by the EPA Federal Women's Program (FWP) under the aegis of the Office of Civil Rights to help solve the problem of low morale and high turnover among secretarial and clerical employees. As a subcommittee of the Agencywide FWP Council, it comprises representatives of local SAC groups developed within the FWP at every EPA facility. It serves as a broad-based information exchange that identifies and addresses secretarial/clerical issues Agency-wide and advises management on how to approach them. SAC strives to promote recognition of the secretarial profession, illuminate common concerns regarding employment and career development, upgrade awareness and skills among its constituency, and act as a forum through which people can share their experiences, insights and hopes for the future. SAC works with management and other employee groups to achieve these goals, including the Support Careers Advisory Committee (SCAC) under the Office of Human Resources Management. ~ Luncheon with Carol Randolph On April 29 the Headquarters Secretarial Advisory Committee (SAC), in conjunction with the Office of Civil Rights Federal Women's Program, will sponsor the Third Annual Secretaries Luncheon to honor secretarial and clerical-support staff at 11:30 AM in the Holiday Inn, 500-C Street, SW. Carol Randolph, noted journalist and TV personality, will be the featured speaker. Lee Thomas invites all staffers to join him in attending. Tickets can be obtained through any SAC member or the Office of Civil Rights (Evelyn Wray, 382-2600; Shirley Waugh, 557-7092). ~ What's in it for the average secretary or clerical support employee? SAC's purpose is not to make sure everybody gets a promotion or a big bonus at year's end. SAC focuses the influence of its members when it counts: when decisions affecting them are being made by supervisors and managers. SAC helps supervisors develop more professional relationships with their support staff. SAC pushes career development classes for those who need to sharpen oral and written communications and upgrade skills affecting their growth. Secretaries can impact management decisions reshaping their positions in a time of automation. They can influence these matters even at the AA and office levels if they are effectively organized to present their assessments of computers, printers, software, ergometric furniture, air quality, etc. So the secretarial and support staff realm is rich with potential. Opportunities ancillary to and outside of the field exist for those willing to pursue them. But SAC can be no more than the sum of its parts; you are invited to partake of the excitement and contribute your own unique talents. ~ Awards for Excellence Ten secretaries were among those presented annual Administrator's Awards for Excellence in December, 1987: Sheila Allen, Office of Air and Radiation; R. Diane Brewer, Region 7; Juanita S. Cherry, Office of the Inspector General; Delores S. Henderson, Office of Pesticides and Toxic Substances; Joan M. Henry, Office of the Inspector General; Sheri Johnson, Office of Policy, Planning and Evaluation; Marcia A. McCarthy, Region 1; Peggy J. Moran, Office of water; Helen Thompson, Region 6 and Louise M. Haverman, Clerk, National Enforcement Investigations Center, Office of Enforcement and Compliance Monitoring, Denver, CO. ~ ------- SCAC Pushes Productivity On behalf of the clerical population, the Support Careers Advisory Committee (SCAC) submitted a proposal to EPA's Productivity Improvement Investment Fund in 1987 to establish a Clerical Suggestion Program. Clericals have "hands-on" knowledge of Agency administrative systems. Their logistical expertise in supply, telephones, mail, office automation and administrative procedures can cut costs and boost productivity, so the proposal was accepted for funding in the amount of $10,000. A special panel made up of three secretaries and three managers has reviewed all suggestions on better ways to accomplish work or save money in the applicant's own or another organization. Because this is a specially funded program, only the top 10 suggestions will be given cash awards, and the originators will become members of the "Ten Club". All other ideas will be forwarded to EPA's Employee Suggestion Program for additional review. The awards will be presented to the ten finalists by Lee Thomas at the third annual headquarters secretarial luncheon, April 29, 1988. ~ Denise Link Denise Link, a member of the Region 8 Federal Women's Program Committee, recently received the prestigious FWP Achievement Award of the Denver Federal Executives Board for superior performance and furthering the goals of the FWP. Link, an environmental scientist, was instrumental in the development of a Women in Science and Engineering Committee (WISE) seminar series and information exchange network. The seminars have brought the talents of many women "out of the closet" and have advanced recognition of the skills and achievements of women scientists and engineers in the Region. Pam Herman, Region 8 FWP manager who nominated her, says Link recognized the need to develop an organization to support women scientists and engineers and established WISE as a volunteer on her own initiative. ~ Civil Service in Free Fall? Paul Volcker, erstwhile head of the Federal Reserve Board and now chairman of the National Commission on the Civil Service, and Ray Kline, former top official of the CIA and currently president of the National Academy of Public Administration, testified on March 24 before the House Post Office and Civil Service Committee, saying the federal service is in such a state of decay that it threatens the government's ability to do the jobs Congress has assigned it. Volcker told the Committee that the best students graduating today generally turn their noses up at a career in government, so low is its prestige after almost 20 years of fed-bashing, and that the top people are fleeing the ship in great numbers. Moreover, A.M. Zuck, executive director of the National Association of Schools of Public Affairs and Administration, testified that the number of graduates of such schools joining government has dropped 25 per cent over the past eight years. More than half of the original SES people have quit as well, and 53 per cent of members of the Federal Executive Alumni Association would not dream of recommending a federal career to their children or grandchildren. Dr. Patricia Ingraham, who teaches at the Maxwell School, reported that the test scores of those entering government today are markedly lower than they were a decade ago. Very few college grads with CPAs of 3.5 or better choose the public service. And an IRS official declared that his incoming accountants now average in the 54th percentile of qualifying exams, whereas those joining the Big Eight firms in the private sector boast standing in the 86th percentile. Kline, however, insisted that the federal establishment is not a monolith and that some agencies are holding their own, depending on the quality of their leadership and other factors. Mark Abramson, executive director of the Center for Excellence in Government, reported that CIA and the Foreign Service, perhaps because of glamour and high name-recognition, continue to attract adventurous young candidates of a substantially higher caliber. Finally, Kline observed that the present personnel system is suffocating anj does not seem to work well for anybody at any level vis-a-vis remuneration, promotion, training, evaluation, assignments and other matters. Salary and benefits have fallen far behind the private sector, with the exception of the new FERS pension system. ~ Towns Tops in Quality To honor and promote excellence the Office of Research and Development has initiated a new Quality Assurance Manager of the Year Award. Barry Towns of Region 10 has been selected as the first recipient of this signal honor and a $2,000 check. The high-level selection panel was struck by the impressive number and quality of nominations, but unanimously chose Towns despite the competition. His accomplishments will help ensure that the Agency's decision-making is consistently supported by sound, relevant and defensible environmental data. ~ Salvatore Badcilamenti (r.) formerly Chief of the Southern New Jersey Remedial Action Section, Emergency and Remedial Response Division, Region 2, has received the "RA Award for Excellence", presented here by RA Christopher J. Daggett. The award honors the employee who best represents the region's goal of integrity in public service. Nominations and evaluations for the $1,000 award are made by regional employees. ~ ------- Mew RAs Eee Thomas has appointed Greer C. Tidwell as Administrator for Region 4 and Daniel W. McGovern to the same position in Region 9. Tidwell succeeds Jack Ravan, who resigned last August, and McGovern replaces Judith Ayres, who left in December. Greer comes to the Agency with more than 25 years' experience in environmental planning and engineering. He was president of his own company for 14 years in Nashville and has served as chairman of the Tennessee Solid Waste Disposal Control Board, helping to develop new wastewater treatment technology for municipalities and industry. He held a series of responsible positions with TVA. He has a master's degree from Vanderbilt, studied at the Harvard graduate school for a year and is a fellow of the National Institutes of Public Affairs. McGovern served from 1986 as General Counsel of NOAA in the Commerce Dept. During 1981-85 he was Deputy and Principal Deputy Legal Advisor and Acting Legal Advisor to the State Dept. He served from 1973-81 as a senior research attorney for the California Supreme Court and from 1971-73 as California Deputy Attorney General. He is a graduate of the UCLA School of Law. ~ New Chair, HRC Alexandra B. Smith, Deputy Administrator for Region 8, fcas been named the new chairperson of the EPA Human "esources Council. The Council advises on the role of human resource activities in support of the Agency mission, provides a soundingboard for reviewing resource innovations and serves as a catalyst working with managers, mini-councils, employee groups and others to upgrade utilization of our human potential. Lee Thomas expressed his gratitude to Paul Keogh, first chair, for his signal contributions to the Council during its formative peiiud. o Quality Workplace CSA is continuing to help agencies boost employee productivity with rationalized workstations, including vertical storage, pulaiized lighting, propei ventilation, ergometric seating and writing surfaces and modern computers and communications, among other factors. Such an integrated systems approach boosted productivity in one agency by 46%. Staff felt less stress, were more courteous and even dressed better in a simulacrum of professional environs. It's not surprising that people stuck in crowded, noisy, polluted quarters will not always be at their best. GSA believes senior management should inform itself about the potential cost savings of rational environs as well. The kinds of productivity gains reported above are often accompanied by substantial cuts in square footage per person—a nice thing to know at a time of planning for jhe new building. The current GSA goal is to drop to a ¦edian of 135 sq. ft. for each employee, a Productivity Investments The Office of the Comptroller, in coordination with the Agency's Productivity Review Board, will soon be considering a third round of projects to be funded from the Agency's Productivity Improvement Investment (PIF) Fund. The PIF provides incentives for EPA employees throughout the Agency to participate in the program. "We want to create an atmosphere that is supportive of innovation," said Charles L. Grizzle, Assistant Administrator for OARM. "The Productivity Investment Fund is one way to achieve that goal." Any employee can apply for funding on a one-page form. The Board looks for those projects that can serve as "models for change" within the Agency. Four types of projects have received funding to date: work process studies, automated data processing (hardware and software), human resource development and labor-saving laboratory equipment. One example of a successful project is the Automated Robotic Arm. The arm simplifies the task of preparing and testing laboratory samples for toxicity, cuts the risk to employees, improves accuracy, boosts the number of samples prepared, lowers costs and elevates the morale of lab scientists by freeing them up for more creative problem-solving. The success of the first call for projects was encouraging; 22 out of 40 projects were funded at a cost of $800,000. The Fund is at S210.000 now and more may be available later. The deadline for submitting proposals is May 13, 1988. "We expect this call for projects to be as successful as last year's," Grizzle predicted. ~ National Estuary Candidates EPA has appruved a California stale request that San Francisco Bay-Delta be added to the National Estuary Program. Section 320 of the Water Quality Act of 1987 identifies certain estuaries that are to leceive priuiily consideration for inclusion in the National Estuary Program. The Agency is impressed with the progress that has been made through the San Francisco Estuary Project, especially the strong working relationship between the California State Water Resources Board and EPA Region 9. EPA and the California State Water Resources Control Board had already drafted a state/EPA agreement for the San Francisco Bay Estuary Project. This agreement specified commitments and a schedule to meet new requirements of the act, the need for a management conference, the likelihood of success, and the necessity for supplementing existing pollution controls to ensure the attainment or maintenance of water quality. A management conference for San Francisco Bay-Delta was convened more than a month ago. In accordance with provisions of the Act, EPA is considering the nomination of Santa Monica Bay as well. Lee Thomas has said that California's commitment to protect the state's estuaries and coastal environment is encouraging, likewise its foresight in inventorying other coastal waterbodies for potential inclusion in the National Estuary Program. By the summer of 1988 EPA plans to convene additional estuary conferences. During this period, the Agency will provide technical assistance to several states to assist them in understanding program goals, requirements and processes of the National Estuary Program. The Agency must consider whether the stated purposes of a ------- management conference are likely to be achieved. Potential participants must demonstrate the ability and commitment to: • assess trends in water quality and natural resource uses • determine the causes of fluctuations through data collection and analysis • evaluate point and non-point loadings and relate them to observed changes • write a comprehensive environmental plan, including recommendations for priority action • coordinate implementation of a comprehensive plan with federal, state and local agencies • provide monitoring to assess the effectiveness of implementation and • coordinate with other federal assistance programs. Other nationally significant estuaries in the program are Narragansett and Buzzards Bays and Long Island, Albemarle and Puget Sounds. ~ State-EPA Relations Several months ago Lee Thomas asked the Office of Policy, Planning and Evaluation (OPPE) to conduct a review of the Agency's delegation and oversight policies and the general status of state-EPA relations. This request was made soon after last year's Baltimore Senior Managers' Forum where considerable disagreement over the current status and future direction of state-EPA relations was manifest. OPPE recently reported its study findings, and Thomas has met with state representatives and EPA managers to discuss them. The study found that broad support exists among state and EPA managers for the "partnership" goal outlined in the Agency's policies on state-EPA relations, but the Agency has not seen the progress it had hoped for wherM the policies were issued. The study concluded that despflP support for the concept of partnership, powerful forces are impeding progress. These forces include EPA's need to be accountable for state and EPA performance and the fact that several elements of EPA's organizational culture tend to make moves toward supportive oversight difficult. After discussions with Agency managers and state reps Thomas concluded that, while the policies are sound and do not require revision, both the Agency and states must push harder to open up smooth and effective working relationships in environmental programs. Several initiatives already underway have developed some momentum in this direction. For example, the Task Force on Technology Transfer and Training, made up of EPA and state managers, recently completed its initial labors by making several recommendations for improving the exchange of information on technical assistance. Thomas accepted the recommendations and asked the Task Force to extend its mission to overseeing implementation as well. Other initiatives in the area of data management and region-based planning and priority-setting should also militate toward better state-EPA relations. However, these broad initiatives are not enough. For example, Thomas hopes that "the recently initiated effort by EPA's hazardous waste program and state officials to address problems arising under the Resource Conservation and Recovery Act will be constructive and helpful." Afta^ discussing the study findings and options, the state-EPA^| Committee members agreed to follow this model by setting up joint subcommittees to address several remaining problems. They will conduct careful reviews with representation from headquarters, regional offices and states and will, if necessary, propose concrete changes in Agency operations. ~ This new 50,000 sq. ft. low-radiation laboratory is being built in Montgomery, Alabama for OAR's Office of Radiation Programs a few hundred yards from EPA's Eastern Environmental Radiation Facility, which it will replace. The facility, ready for occupancy circa May 1989, comprises administration, chemistry, and physics wings. ~ ------- |