TJ  United States Environmental Protection Agency Region 7
    February 2009

. PBO^
      Save Lives, Reduce Property Losses,
        Protect the Environment
   /    /     r our
             Loc a, L
        Emerge
\,
          Plartning
        Committee

-------
              TABLE OF CONTENTS
I.   INTRODUCTION	  1

II.   LEPC ENERGIZING TECHNIQUES	  2
    Continuing Education	     3
    Focus on Effective Leadership	     4
    Team Building	     5
    Empower to Complete Meaningful Tasks	     6
    Recognize Contributions	     7
    Stay Positive	     8
    Remove Hindrances	     8

III.  CONCLUSION	  9
 Acknowledgements:

 The content of this document was written by Fatimatou Ndiaye, M.P.A., U.S. EPA,
 Region 7, with contributions from J.J. Deckert, Grant County, Kan., LEPC; Addie
 Homburg, Ellis County, Kan., LEPC; Swapa K. Saha, Ph.D., Kansas Division of
 Emergency Management; and Patricia Reitz and Kim Olson, U.S. EPA, Region 7.

-------
                                     Energizing Local Emergency Planning Committees
I   INTRODUCTION
    The Emergency Planning & Community Right-to-Know Act (EPCRA) of 1986,
    also known as Title III of the Superfund Amendments and Reauthorization Act
    (SARA), was enacted by Congress to help local communities prepare for and
    respond to chemical emergencies. EPCRA requires facilities to report chemical
    storage and release information and instructs communities to develop emergency
    response plans.  Each state governor must appoint a State Emergency Response
    Commission (SERC).  The SERCs are to design and appoint emergency planning
    districts and Local Emergency Planning Committees (LEPCs), which have a vital
    role in coordinating information on chemical storage, emergency planning, and
    chemical spill response.  In addition, the Clean Air Act of 1990 under Section
    112(r), or the Risk Management Program, was created to prevent chemical
    accidents at facilities using extremely hazardous substances.

    While LEPCs play a critical role, they often have difficulty maintaining member
    participation. Many communities are more reactive than proactive on emergency
    matters.  For example, immediately after the 9-11 terrorist attack in 2001, LEPC
    members were very involved because of public
    interest in emergency planning. However, the
    momentum slowly declined two years after the
    major event.

    Hurricane Katrina, which devastated coastal
    areas  of Louisiana and Mississippi in 2005, is
    another example of an event that generated
    significant interest in emergency planning.
    Better advance planning and preparedness could
    have improved emergency response,
    which likely would have minimized loss of life.
                                                  Greensburg, Kansas, devastated by
                                                  an EF5 tornado, May 4, 2007
                                          Competent and energized LEPCs are
                                          more likely to have a proactive approach
                                          and respond effectively to their
                                          community emergency needs. It takes
                                          conscientious effort to maintain the
                                          participation of LEPC members through
                                          innovative ideas, practical exercises,
                                          constant motivations and incentives.
                                          The bottom line is that effective
                                          planning saves human lives and reduces
                                          property losses and environmental
                                          impacts during emergencies.
        Barton Solvents explosion in Des
        Moines, Iowa, October 29, 2007

-------
                                   Energizing Local Emergency Planning Committees

    A group of Kansas emergency planners met at the 2007 Region 7 LEPC and Tribal
    Emergency Planning Commission (TERC) Conference. They felt it was time to
    build a focus group and address the issue of energizing LEPC member
    participation. The practical tools collected at that event are included in this
    document.

II  LEPC  ENERGIZING TECHNIQUES

    The following recommendations were identified and chosen as essential factors in
    energizing and maintaining effective participation at the local level:

                            -L-  Continuing Education
                            4-  Focus on Effective
                               Leadership
                            -  Team Building
                            4-  Empower to Complete
                               Meaningful Tasks
                            4-  Recognize Contributions
                            4-  Stay Positive
                            4-  Remove Hindrances

-------
                                 Energizing Local Emergency Planning Committees
Continuing Education

We live in a changing world, and LEPC members need to be proactive in
emergency response by being up-to-date with new legal requirements and
technological standards. There are readily available courses and informational
resources with no or low fees for the continuous educational growth of LEPCs.
New technical resources and guidance to
assist local emergency planners have been
developed in recent years. Governments at
all levels (local, state, tribal  and federal)
schedule regular conferences, workshops and
seminars to develop professional competence
and credibility and share new information
with emergency planners and responders. In
Region 7, the biennial LEPC/TERC
conference is a forum for educational
renewal, common interest networking and
idea exchange.
  Roles and Responsibilities
  The fundamental step of building effective LEPC committees starts with
  members understanding their roles and responsibilities.  Expertise requirements
  for membership are found in EPCRA and other regulations.  Members who
  understand their personal  and legal responsibilities to the community are more
  likely to regularly participate in LEPC training activities. The U.S.
  Environmental Protection Agency (EPA) and state agencies can provide
  compliance and outreach assistance, and they have a wealth of information on
  various emergency subjects available to the public.

  Bylaws
  Both verbal and written instruction about their committees' bylaws (if any)
  should be included in the members' education.  For visual learners, having a
  hard copy of the bylaws is a useful tool. Revising bylaws can be productive
  when performed as a collective exercise.

  Safety Training
  Continuous training on the subject of safety is also crucial in maintaining
  volunteers' interest. Regular safety classes can be taught in formal and  informal
  settings. Examples of formal classes are Occupational Safety and Health
  Administration (OSHA) Hazardous Waste and Emergency Response
  (HAZWOPER) and First Aid & CPR trainings, which have periodical renewal
  requirements.  Informal safety classes can be site visits at chemical plants or
  facility tours where LEPC members gain practical experiences with different
  protective equipment. Routine scheduled trainings allow LEPC members to stay
  motivated by building their confidence and credentials.

-------
                                 Energizing Local Emergency Planning Committees
  LEPC Meetings
  An educational component must be an integral part of the LEPC meeting
  agendas. Examples include a slide presentation or video viewing of a recent
  emergency response event.  Discussing response events generates creative ideas
  which renew the motivation in the LEPC as a team. Participants visualize their
  roles in these events and simulate new assignments at the local level.  State
  emergency agencies routinely schedule exercises for LEPC members. At the
  local level, tabletop drills are also practical ways to evaluate success and
  challenge their committees.

  Professional Development
  LEPC members can increase their knowledge by joining interest groups such as
  the National Association of SARA Title III Program Officials (NASTTPO),
  trade associations and state emergency planning organizations, which provide
  opportunities for LEPCs to work together to prepare for emergencies involving
  hazardous materials.
Focus on Effective Leadership

Effective leadership and good management at the local level play a significant role
in sustaining interest. Leaders in LEPCs should be elected officials or be from
local government or industry. Emergency managers are often most familiar with
local resources, including people, equipment and funding.  These leaders should
inspire positive teamwork in the committees.

An LEPC leader can be any member of the LEPC - the chairperson, emergency
manager, or simply any volunteer on the committee who has an effective influence
on the group or team. LEPC leaders foster an environment where members
become high performers and frequent participants. These leaders clarify their
purpose and goals, build commitment and self-confidence, broaden the team's
collective skills, remove externally imposed obstacles and create opportunities for
others. Team leaders believe in their purpose and their people and often exercise
the following six principles:

• Keep the purpose, goals, and approach relevant and meaningful.
• Build commitment and confidence.
• Diversify the mix and level of skills.
• Manage relationships with outsiders, including removing obstacles.
• Create opportunities for others.
• Do real work.

-------
                                 Energizing Local Emergency Planning Committees
Team Building
                                  >*.
                        X

               >^'
Instilling trust in a group of people
can be a rewarding goal. There are
many ways to achieve this goal.  For
example, social activities are fun and
effective for engaging LEPCs and
their families. These occasions build
cooperation and provide networking
opportunities. Picnics and outreach
at community events are excellent
ways to create unified involvement.
Fundraising activities can be good
incentives to perk group interest.
Hazmat emergency exercises serve a
dual purpose  of being educational
and providing a group bonding
experience.
Other ideas to build a successful team are:

• Clearly defined purpose, goals and roles
• Clear and effective communication
• Supportive member behaviors (balance of creativity and conformity)
• Well-defined decision procedures
• Balanced participation
• Established ground rules and norms
• Understanding of effective group process
• Effective problem solving methods

Besides the building of the group, the maintenance and management should be
based on solid pillars of high performance teams:
• Establishing urgency and direction
• Selecting members based on skills and skill potential, not personalities
• Paying particular attention to meetings agenda and action items
• Setting some clear rules of behaviors
• Setting and seizing upon immediate performance-oriented tasks and goals
• Challenging the group regularly with fresh facts and information
• Spending lots of time together
• Exploiting the power of positive feedback, recognition, and rewards

Following these suggestions will increase membership and motivation.  Getting
and keeping members involved is crucial to your LEPC's success.

-------
                                 Energizing Local Emergency Planning Committees
Empower to Complete Meaningful Tasks

A Chinese proverb says:  "Tell me and I'll forget; show me and I may remember;
involve me and I'll understand."  Empowering volunteers to complete meaningful
tasks, solicit new ideas and create new initiatives are ways to keep people
interested.
One example of a collaborative meaningful task is the Schools Chemical Cleanout
Campaign (SC3), a national program aimed at reducing risks of chemical
exposures in schools. LEPCs can provide technical assistance to their
communities about proper chemical management in K-12 schools. Another way
LEPCs can participate in their communities is by giving outreach and educational
materials about topics such as Shelter-In-Place to their local schools and nursing
facilities.
These activities can be performed in collaboration with community groups with
comparable interest in emergency preparedness, such as:

• Citizen Corps Councils work to ensure the security and safety of people.
• Community Emergency Response Teams (CERTs) train citizens to be first
  responders in basic disaster medical operations, and light search-and-rescue
  operations.
• Fire Corps advocate enhancement of fire resources.
• Medical Reserve Corps (MRC) assess the capacity of the practicing and retired
  medical population, including physicians, nurses and supporting health
  professionals.
• Neighborhood Watch Programs monitor community criminal activities and
  are now joining forces with the CERTs.
• Volunteers in Police Services (VIPS) are emerging groups supporting local
  police forces with law enforcement activities.

-------
                                Energizing Local Emergency Planning Committees
Recognize Contributions

Publicly recognizing specific individual contributions is also important. The
morale of a team and its members will grow when they feel valued and when their
efforts are noticed.  A sense of belonging is important in any organization or team.
For example, when members are absent from a meeting, someone may volunteer to
call or e-mail the absent members to let them know they were missed. Keeping
members involved is a must in maintaining interest.

Recognition causes
people to strive for
greater
achievements.
Recognized
members usually
become more
productive or more
competitive.  A
common way to
recognize people is
to give an award or
nominate them for an
award. There are
many different types
of awards for LEPCs
given by
communities, private entities,  and state and federal governments. For example,
award nominations can be sent to EPA for the annual Chemical Emergency
Preparedness and Prevention (CEPP) and biennial regional LEPC conferences.
Also, please remember the importance of publicly recognizing volunteers who
have demonstrated good or outstanding performance.

Another outcome for giving awards is the visibility it gives to local facilities,
businesses and their leaders.  Industries are most likely to allow time and give
support to their employees when these employees are publicly known to support
the common cause of community safety and wellness.

-------
                                 Energizing Local Emergency Planning Committees
Stay Positive
                                   "Attitude is everything!"  Keeping a
                                   positive attitude is a must when working
                                   with LEPCs.  In many organizations, most
                                   of the significant work is done by a small
                                   fraction of group. Research has
                                   demonstrated that in any organization, 20
                                   percent of members do 80 percent of the
                                   work.  Know and keep track of core
                                   members.  Look for exemplary examples to
                                   share with the group and send positive and
                                   uplifting messages frequently.
Remove Hindrances

LEPC leaders should pay attention to indicators that change the course in
membership participation.  The indicators below are warning signs for emergency
leaders to address these issues.  If not addressed in a timely and effective manner,
these symptoms can impair members' interest and performances.  Indicators are
noticeable at both individual and collective levels.
At a personal level, the following indicators to watch for among LEPC committee
members are:

• Loss of energy or enthusiasm ("What a waste of time.")
• Sense of helplessness ("There's nothing
  anyone can do.")
• Lack of purpose or identity ("We have no clue
  as to what this is all about.")
• Disengagement, or unconstructive and one-
  sided discussions without candor ("Nobody
  wants to talk about what's really going on.")
• Meetings in which the agenda is more
  important than the outcome ("It's all show-
  and-tell for the boss.")
• Cynicism and mistrust ("I knew this teamwork
  stuff was worthless.")
• Interpersonal attacks made behind others' backs, to outsiders ("Dave has never
  pulled  his own weight and never will.")
• Finger-pointing at top management and the rest of the organization ("If this
  effort is so important, why don't they give us more resources?") *
* Jon R. Katzenbach and Douglas K. Smith. The Wisdom of Teams: Creating the High-Performance
Organization. Collins Business, 2003.

-------
                                     Energizing Local Emergency Planning Committees


    At a group level, an issue of concern is diversity in the composition of the LEPC.
    The regulations recommend that "the LEPC membership must include, at a
    minimum, local officials including police, fire, civil defense, public health,
    transportation, and environmental professionals, as well as representatives of
    facilities subject to the emergency planning requirements, community groups, and
    the media."  Another critical factor in the composition of the LEPC is the socio-
    cultural representation of the community in which the committee is located.

    There are additional concerns that can impact the mission of LEPC.  Transparency
    is the best tool when faced with these threats.  Knowing and managing threats can
    be accomplished by having an open discussion about:

    •  Lack of resources (funds, time, technology and competent people)
    •  Political climate (internal and external) - whether community social priorities
       are aligned with the LEPC's goals
    •  Leadership - finding committed community leaders to champion the
       committees' activities
    •  Bias - misinformation, inaccurate data, and false notions about a community can
       create public resentment, lawsuits, or an unexpected and undesirable outcome
       that can undermine the committee


III CONCLUSION
    The ideas and tools presented in this document are intended to help develop and
    maintain members' participation in LEPCs. Local emergency leaders, not just
    emergency managers, are key personnel who can
    prepare their communities for emergency events.
    Preparing a community for emergencies requires
    community involvement of well-trained and
    enthusiastic volunteer residents.
    Managing and leading volunteer participation is
    seldom addressed in LEPC committee functions.
    Like any critical resource, the human resource
    element is sustained with strategic planning and
    positive action. Maintaining an effective LEPC
    requires constant a supply of energy through
    activities, innovative ideas and education.  LEPC members are much better
    prepared to respond to emergencies when they are well connected in their
    community and can rely on each other's competence.

    Keeping LEPCs active and energized is essential  for saving lives and minimizing
    damage to property and the environment.

-------
                               Energizing Local Emergency Planning Committees
                         EPA Region 7
           Chemical Risk Information Branch Contacts:

      Branch Chief                  Iowa Coordinator
      Patrick Bustos                  Patricia Reitz
      (913)551-7969                  (913)551-7674
      bustos.patrick@epa.gov          reitz.patricia@epa.gov

      Risk Management              Kansas Coordinator
      George Hess                   Fatima Ndiaye
      (913)551-7540                  (913)551-7383
      hess.george@epa.gov           ndiaye.fatimatou@epa.gov

      Toxic Release Inventory         Missouri Coordinator
      Steve Wurtz                    Christine Hoard
      (913)551-7315                  (913)551-7775
      wurtz.stephen@epa.gov          hoard.christine@epa.gov

      Tribal Coordinator              Nebraska Coordinator
      Kim Olson                      Terri Blunk
      (913)551-7458                  (913)551-7013
      olson.kim@epa.gov              blunk.terri@epa.gov
                          Resources:

For more information about EPCRA, local emergency planning
requirements, SERCs and LEPCs, visit EPA's Internet site:

www.epa.gov/emergencies/content/epcra/epcra  plan.htm#LEPC
or
www.epa.gov/emergencies/content/partners/nrsnrt.htm

Additional information can be found at the following sites:

The National Association of SARA Title III Program Officials
www.nasttpo.org

The U.S. National Response Team
www.nrt.org
                                 10

-------