United States
 Environmental Protection
 Agency
Air and Radiation
(6202J)
EPA430-F-00-001
January 2000
www.epa.gov/gasstar
 Brooklyn Union  Gas
 Natural  Gas STAR  Case
 Study Series
        rooklyn Unions experi-
        ence with the Natural
                   Brooklyn
                   Union
^^^K  Gas STAR program demonstrates that methane emission
  •^ reduction programs need not be complicated. By empow-
 ering employees throughout the company and tapping their experi-
 ence and abilities, Brooklyn Union developed a dynamic program
 that has exceeded corporate expectations for methane reduction.
 Since joining Natural Gas STAR in 1993, Brooklyn Union has
 saved 98 million cubic feet of natural gas, valued at almost
 $200,000. As the following case study illustrates, unwavering sup-
port and enthusiasm across all levels of a company can make cut-
 ting methane emissions a simple and rewarding endeavor.
 mm
 Brooklyn Union Gas has been a
 major player in meeting New York
 City's natural gas needs since before
 the turn of the century. Today it is
 one of the largest gas distribution
 companies in the United States.
 Brooklyn Union's 3,834 miles of dis-
 tribution mains, 79 miles of transmis-
 sion mains, 14 major gate stations,
 and 520,000 services supply natural
 gas to more than one million meters
          in the New York City boroughs of
          Brooklyn, Queens, and Staten Island.
          In 1998, Brooklyn Union merged
          with Long Island Lighting Company
          (Lilco) under the umbrella, Keyspan
          Energy. Together, Brooklyn Union
          and Lilco provide gas services to 1.57
          million customers in Brooklyn,
          Queens, Staten Island, and Nassau
          and Suffolk Counties on Long Island.

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     rooklyn Union did not have a formal methane
     emission reduction program in place before
     joining the Natural Gas STAR Program as a
     Charter Partner. However, when approached by
the U.S. Environmental Protection Agency (EPA) in
1993 to consider the new program, the company
immediately saw the benefits of a voluntary, coopera-
tive approach to reducing methane emissions. Bob
Preusser, the now retired vice president and chief
engineer, worked actively with EPA to help design
and promote the program within the industry and
helped draft the memorandum of understanding that
became the standard agreement between EPA and
Natural Gas STAR partner companies.

  "Brooklyn Union is doing this for the
  environmental benefit, for our grand-
  children, and future generations.
  Cost has never been a factor or a
  barrier to our implementation."
                                -Bill Ireland,
   Business Manager, Keyspan System Laboratory
For Brooklyn Union, joining Natural Gas STAR was a
matter of gaining support throughout the company.
While upper management was impressed with the
                  environmental and economic
                     benefits of the program, the
                       company believed that it
                        was equally important to
                         ensure that field person-
                          nel also recognized the
                          value of the program.
                          In fact, Brooklyn
                          Union's encourage-
                          ment of employee
                         involvement from the
                        beginning has been a
                      major factor in its success.
     rooklyn Union began implementing the
     Gas STAR Program with the goal of reduc-
     ing methane emissions to the greatest
     extent possible. The company chose not to
establish specific methane emission reduction
targets or financial goals at the outset, believing
that it would be better to first explore the possi-
ble gas saving opportunities.  Brooklyn Union
performed an initial examination of all opera-
tions and identified directed  inspection and
maintenance  of its gate stations as the area with
the greatest potential to reduce methane emis-
sions for the company.

Building a Methane Reduction Team
One of Brooklyn Union's first steps toward imple-
menting the program was to select a group of
employees to serve as the company's methane emis-
sion reduction team. This team was comprised of
both first-line supervisors and bargaining unit per-
sonnel from the gate station operations section.
The team was tasked with reviewing the basic
requirements of the program and developing ideas
and suggestions for ensuring program success. By
giving the team the freedom to design and struc-
ture the program, the company was able to ensure
the technical feasibility of the program and its
acceptance at  the field level.
After a series  of meetings, the methane emissions
reduction team developed an  implementation
plan and presented the results to Brooklyn
Union management. The team's suggestions were
integrated into a two-part plan targeting
methane emission reductions  at surface and sub-
surface facilities. According to Bill Ireland,
Brooklyn Union's Gas STAR implementation
manager, "Many of the suggestions from the
team were included in the program. By immedi-
ately implementing their ideas, the momentum
began to build and carried through as the pro-
gram progressed."
Brooklyn Union Gas
            Natural Gas STAR Case Study Series

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      Implement! ri
           t—^^M
                 'rograi
Phasing in the Program
     rooklyn Union implemented its initial
     methane emissions reduction program in two
     phases. Phase I, the directed inspection and
     maintenance program for its 25 aboveground
gate stations, was launched in January 1994. The
25 facilities consisted of 14 major aboveground
stations and 11 industrial facilities. At each facili-
ty, personnel identified and cataloged all gas flow
and monitoring components,  such as flanges, fit-
tings, unions, valve packings,  control piping, and
other associated equipment. At each station, 75 to
150 components were involved in the initial
inventory, for a total of 2,150 inventoried compo-
nents. With the inventory  completed, inspection
crews began quarterly leak detection surveys. The
first round of inspections revealed numerous leaks
at 14 of the  25 gate stations surveyed, which were
quickly repaired and retested.  By the end of the
year, Brooklyn Union  had  completed 8,600 corn-
Phase II of Brooklyn Union's methane emissions reduc-
tion program, an expansion to directed inspection and
maintenance of subsurface facilities, began the follow-
ing year. Starting in January 1995, Brooklyn Union
began quarterly inspections at its
12 subsurface facilities. To
duplicate its success in
Phase I, Brooklyn
Union again
formed a team
comprised of key
bargaining  unit
personnel and
first-line supervi-
sors. While the
subsurface facili-
ties represented a
different section of
field operations,
Brooklyn Union found
that many of the ideas generated dur-
ing Phase I were directly applicable to Phase II. The
major difference between the phases was the location of
station components. In the aboveground facilities, most
     "Employee input in the program from beginning to end brought about an end-
     less striving for perfection that we could all be proud of. Together we were able
     to work cooperatively and efficiently with EPA, culminating in a star-studded
     program for Brooklyn Union, the environment, and our customers."
                                                                                 -Bill Ireland,
                                                    Business Manager, Keyspan System Laboratory
ponent checks at the 25 facilities, with 68 leaks
being discovered. In 1995, Brooklyn Union moved
the 11 facilities at which no leaks were detected to
semiannual inspections. As discovery of leaks con-
tinued to decrease with each subsequent inspec-
tion, more facilities moved to  semiannual and
annual inspections.
of the monitored components were easily accessible to
inspection crews. Many components slated for inspec-
tion during Phase II, however, were located in under-
ground vaults and other tight areas, requiring inspec-
tion crews to devise and perfect new monitoring tech-
niques and strategies. By relying on the field person-
nel's expertise and experience, these difficulties were
easily overcome.
Brooklyn Union Gas
             Natural Gas STAR Case Study Series

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Exploring New Opportunities
Once the directed inspection and maintenance pro-
grams were implemented at all of its facilities, the
STAR program team began looking for other
methane reduction opportunities. The goal was to
identify "quick hit" opportunities in selected
processes where immediate and significant methane
reduction potential existed. Brooklyn Union again
turned to the employees in the field to help identi-
fy methane emission  reduction possibilities. As Bill
Ireland notes, "Employees at all levels are encour-
aged and expected to contribute to the program by
notifying the STAR team when a potential reduc-
tion opportunity is identified at the facility level.
Managers and facility workers then examine the
opportunity, determine its  feasibility, and imple-
ment the new practice as appropriate."
Examples of methane emission reduction opportu-
nities identified by onsite employees include:
•  Installation of snap-acting valves on meter
   runs and replacement of old and leaking pneu-
   matic flow controllers and their charcoal fil-
   ters. Snap-acting  valves were first installed on
   meter run piping to eliminate methane venting
   when the runs were taken off line. The old and
   leaking pneumatic flow controllers were
   replaced with dual acting pilots that completely
   eliminated methane releases and the need for
   charcoal filters. These measures eliminated the
   venting of 622,000 cubic feet of natural gas
   annually and avoided disposal costs for the
   charcoal filters.
•  Installing sight glasses on receiving vessels and
   vapor trap valves. At Brooklyn Union's above-
   ground gate stations, scrubbers remove liquid
   condensate from  the natural gas stream prior to
   injecting it into the distribution network.
   Before the sight glasses were installed, conden-
   sate buildup  checks were done through a series
   of valves which resulted in the venting of a sig-
   nificant amount of gas  every year. The sight
   glasses allow technicians to view the condensate
   without venting,  and the vapor trap valves
   allow the condensate to be removed while the
In building its methane emissions reduc-
tion program, Brooklyn Union identified
these keys to successful program devel-
opment and implementation:
   Secure upper management sup-
   port. A philosophical and financial
   commitment is crucial to properly
   promote and implement a methane
   emissions reduction program.
   Without visible management sup-
   port, field workers will not accept
   the program.
   Ensure bottom-up support.
   A program's success hinges upon
   the commitment of the field person-
   nel responsible for the day-to-day
   implementation.  Including these
   employees in program planning and
   design, encouraging their contribu-
   tion to program improvement and
   expansion, and recognizing and
   rewarding their contributions all go
   a long way towards fostering pro-
   gram buy-in.
   Do the simple things first. Begin with
   practices that are simple to implement
   and offer the most immediate results.
   As the program develops momentum
   and experience is gained, more
   opportunities to improve and expand
   will be discovered.
   Institutionalize the program.
   Make methane emission reductions
   an integral part of every employee's
   job. Brooklyn Union field employees,
   for example,  have Gas STAR binders
   at each facility, and taking and
   recording emissions measurements
   is a standard part of every worker's
   daily routine
   Brooklyn Union Gas
        Natural Gas STAR Case Study Series

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   gas is returned to the system. These retrofits have
   prevented the annual release of more than 92,000
   cubic feet of natural gas.
•  Flaring unreclaimable gas in a thermal oxidizer
   when retiring natural gas storage tanks.
   Typically, unreclaimable gas trapped in storage
   tanks would be vented to the atmosphere when
   the tanks are dismantled.  By combusting the
   methane trapped in the storage tanks, Brooklyn
   Union eliminated the release of 1,250 Mcf of
   methane to the atmosphere.

Maintaining Momentum
Maintaining the momentum of the STAR program
has not been difficult for  Brooklyn Union.
Management remains committed to reducing methane
emissions, and facility staff continue to perfect existing
practices while searching for further opportunities.
For field managers  and technicians, implementing
Brooklyn Union's methane emissions reduction pro-
gram is simply an everyday part of their jobs. As part
of on-the-job training, new hires learn about
Brooklyn Union's commitment to reducing methane
emissions and how they are expected to contribute.
This approach has proven to be so effective that spe-
cial Gas STAR training has not been necessary.
Brooklyn Union management also uses an annual
awards ceremony as a way of maintaining momen-
tum  and building program support throughout all
levels of the organization. In 1995, EPA presented
                   the company with a program
                     achievement plaque in a spe-
                       cial award ceremony held
                        at Brooklyn Union.
                         Brooklyn Union used
                          this occasion as an
                          opportunity to formally
                          thank and recognize its
                          employees for their con-
                         tributions to the pro-
                        gram's success. As a token
                       of its appreciation,
                     Brooklyn Union presented
                  each employee a golf shirt with a
special EPA logo. More recently, at its annual awards
ceremony (January 1999), Brooklyn Union presented
its 1997 Natural Gas STAR Distribution Partner of
the Year award to the operations staff responsible for
implementing the program. In recognition of their
invaluable contribution to Brooklyn Union's methane
emission reduction efforts, each employee also
received an individual plaque and a watch.
As Brooklyn Union's Gas STAR program evolves and
matures, the level of effort and financial resources
required to maintain the program continue to
decrease. Much of this can be attributed  to institu-
tional learning and experience. Inspections that origi-
nally took a two-man crew four hours to complete
now can be completed in two hours, resulting in
decreased costs. Significant reductions in the number
of leaks found has reduced labor and material expens-
es. Brooklyn Union, however, remains vigilant in its
watch for leaks and its search for further  methane
emission reduction opportunities.
     ill Ireland foresees Brooklyn Union's continued
     commitment to reducing methane emissions to
     the greatest extent possible. Brooklyn Union
     estimates that it has eliminated approximately
75 percent of its methane emissions, primarily
through easily implemented opportunities.
Identifying and implementing the final 25 percent in
an economically feasible manner presents Brooklyn
Union with its future challenge.
Brooklyn Union's  1998 merger with Long Island
Lighting  Company also offers new opportunities.
Lilco has been a Gas STAR Partner since 1995, but
its methane emissions reduction efforts have not
been as aggressive as Brooklyn Union's. With the
merger complete,  Mr. Ireland feels the focus of the
Gas STAR Program for the next five years will likely
revolve around upgrading Lilco's program to the
same level as Brooklyn Union's, thereby creating a
unified program for Keyspan Energy.
Brooklyn Union Gas
              Natural Gas STAR Case Study Series

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       mom mmmw
      Brooklyn Union's Emission Reductions (Mcf)
          1993 | 1994  1995  1996  1997   1998

                372  11,618  11,347  15,367  25,947

                 52  45,280  56,627  71,994  97,941
     Brooklyn Union reports average
     methane emission reductions of more
     than 16,300 Mcf each year.

     In the last three years,  Brooklyn Union
     has more than doubled its annual
     methane emission reductions.


Brooklyn Union's Cumulative Emission Reductions Savings

 $200,000 Y~
 $180,000 -'
 $160,000-'                     $,/,noo
 $140,000 -'~
        _ $113.254
 $120,000 -'~
                   $on ^Łn
 $100,000 -'~
  $80,000 -'      $67.^4
  $60,000 - ' $46,580
  $40,000  '
  $20,000 - '
     $0 \*
        1993  1994  1995  1996   1997  1998
        \.mm worn
Voluntary partnership programs
prove to be effective and cost-
efficient. Brooklyn Union firmly
believes that voluntary partnerships,
such as the Natural Gas STAR
Program, can be a highly effective,
low-cost measure to protect t1*"
environment. Partners' impler.^..^,
tion of the Gas STAR recommended
"best management practices" prof-
itably reduces methane emissions.
"Environmental partnerships" such
as Gas STAR also serve as effective
technology transfer programs for
promoting innovative processes and
technologies. Bill Ireland affirms,
"The most important message of Gas
STAR is that regulators and industry
can work together effectively to
solve environmental problem:

Challenging employees incre.
motivation  and feelings of empow-
erment. When tasked with the
responsibility of implementing the
Gas STAR Program by management,
Brooklyn Union's workers embraced
the challenge and exceeded corpo-
rate expectations. The employees
rallied around the common goal of
methane emissions reduction, creat-
ing a greater sense of team and
unity. Being given control of the
program's day-to-day operation
motivated field workers to go that
extra mile to ensure success.
     Brooklyn Union's methane emission
     reduction activities save the company
     more than $32,500 worth of methane
     each year.

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